{"id":892,"date":"2025-10-20T22:06:29","date_gmt":"2025-10-21T02:06:29","guid":{"rendered":"https:\/\/jobs.concentrix.com\/home\/"},"modified":"2026-02-16T22:06:13","modified_gmt":"2026-02-17T03:06:13","slug":"home","status":"publish","type":"page","link":"https:\/\/jobs.concentrix.com\/ja\/","title":{"rendered":"Home"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"892\" class=\"elementor elementor-892 elementor-6\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a7da084 e-flex e-con-boxed e-con e-parent\" data-id=\"a7da084\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-241293c e-con-full e-flex e-con e-child\" data-id=\"241293c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56ea600 elementor-headline--style-rotate elementor-widget__width-inherit elementor-widget elementor-widget-animated-headline\" data-id=\"56ea600\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;headline_style&quot;:&quot;rotate&quot;,&quot;animation_type&quot;:&quot;slide-down&quot;,&quot;rotating_text&quot;:&quot;\\u5b50\\u80b2\\u3066\\u4e2d\\u306e\\u65b9\\u5411\\u3051\\u306e\\u6c42\\u4eba\\n\\u5b66\\u751f\\u5411\\u3051\\u306e\\u6c42\\u4eba\\n\\u5728\\u5b85\\u52e4\\u52d9\\u306e\\u6c42\\u4eba\\n\\u6d77\\u5916\\u6c42\\u4eba\\n\\u30ea\\u30fc\\u30c0\\u30fc\\u5411\\u3051\\u306e\\u6c42\\u4eba\\n\\u63a2\\u691c\\u5bb6\\u5411\\u3051\\u306e\\u6c42\\u4eba\\n\\u3059\\u3079\\u3066\\u306e\\u65b9\\u5411\\u3051\\u306e\\u6c42\\u4eba&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;rotate_iteration_delay&quot;:2500}\" data-widget_type=\"animated-headline.default\">\n\t\t\t\t\t\t\t<h1 class=\"elementor-headline elementor-headline-animation-type-slide-down\">\n\t\t\t\t\t<span class=\"elementor-headline-plain-text elementor-headline-text-wrapper\">\u4ed5\u4e8b<\/span>\n\t\t\t\t<span class=\"elementor-headline-dynamic-wrapper elementor-headline-text-wrapper\">\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text elementor-headline-text-active\">\n\t\t\t\t\u5b50\u80b2\u3066\u4e2d\u306e\u65b9\u5411\u3051\u306e\u6c42\u4eba\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\t\u5b66\u751f\u5411\u3051\u306e\u6c42\u4eba\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\t\u5728\u5b85\u52e4\u52d9\u306e\u6c42\u4eba\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\t\u6d77\u5916\u6c42\u4eba\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\t\u30ea\u30fc\u30c0\u30fc\u5411\u3051\u306e\u6c42\u4eba\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\t\u63a2\u691c\u5bb6\u5411\u3051\u306e\u6c42\u4eba\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\t\u3059\u3079\u3066\u306e\u65b9\u5411\u3051\u306e\u6c42\u4eba\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t<\/h1>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d58128d elementor-widget elementor-widget-jdq-search-redirect\" data-id=\"d58128d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jdq-search-redirect.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <form class=\"jdq-search-redirect-form\" action=\"\/ja\/job-search\/\" method=\"GET\">\n            <div class=\"jdq-search-redirect-wrapper\">\n                <div class=\"jdq-search-redirect-input-wrapper\">\n                    <input type=\"text\"\n                           name=\"keyword\"\n                           class=\"jdq-search-redirect-input\"\n                           placeholder=\"\u8077\u7a2e\/\u30ad\u30fc\u30ef\u30fc\u30c9\u691c\u7d22\"\n                           autocomplete=\"off\" \/>\n                    <button type=\"submit\" class=\"jdq-search-redirect-submit\" aria-label=\"Search\">\n                        <svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                            <path d=\"M21 21L16.65 16.65M19 11C19 15.4183 15.4183 19 11 19C6.58172 19 3 15.4183 3 11C3 6.58172 6.58172 3 11 3C15.4183 3 19 6.58172 19 11Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                        <\/svg>\n                    <\/button>\n                <\/div>\n\n                                <div class=\"jdq-search-redirect-country-wrapper\">\n                    <select name=\"country\" class=\"jdq-search-redirect-country\">\n                        <option value=\"\" disabled selected>\u52e4\u52d9\u5730<\/option>\n                        <option value=\"\">\u3059\u3079\u3066\u306e\u56fd<\/option>\n                                                    <option value=\"Albania\">\u30a2\u30eb\u30d0\u30cb\u30a2<\/option>\n                                                    <option value=\"Algeria\">\u30a2\u30eb\u30b8\u30a7\u30ea\u30a2<\/option>\n                                                    <option value=\"Argentina\">\u30a2\u30eb\u30bc\u30f3\u30c1\u30f3<\/option>\n                                                    <option value=\"Australia\">\u30aa\u30fc\u30b9\u30c8\u30e9\u30ea\u30a2<\/option>\n                                                    <option value=\"Belgium\">\u30d9\u30eb\u30ae\u30fc<\/option>\n                                                    <option value=\"Benin\">\u30d9\u30ca\u30f3<\/option>\n                                                    <option value=\"Bosnia and Herzegovina\">\u30dc\u30b9\u30cb\u30a2\u30fb\u30d8\u30eb\u30c4\u30a7\u30b4\u30d3\u30ca<\/option>\n                                                    <option value=\"Brazil\">\u30d6\u30e9\u30b8\u30eb<\/option>\n                                                    <option value=\"Bulgaria\">\u30d6\u30eb\u30ac\u30ea\u30a2<\/option>\n                                                    <option value=\"Canada\">\u30ab\u30ca\u30c0<\/option>\n                                                    <option value=\"China\">\u4e2d\u56fd<\/option>\n                                                    <option value=\"Colombia\">\u30b3\u30ed\u30f3\u30d3\u30a2<\/option>\n                                                    <option value=\"Costa Rica\">\u30b3\u30b9\u30bf\u30ea\u30ab<\/option>\n                                                    <option value=\"Cura\u00e7ao\">\u30ad\u30e5\u30e9\u30bd\u30fc<\/option>\n                                                    <option value=\"Czechia\">\u30c1\u30a7\u30b3<\/option>\n                                                    <option value=\"C\u00f4te d&#039;Ivoire\">\u30b3\u30fc\u30c8\u30b8\u30dc\u30ef\u30fc\u30eb<\/option>\n                                                    <option value=\"Denmark\">Denmark<\/option>\n                                                    <option value=\"Dominican Republic\">\u30c9\u30df\u30cb\u30ab\u5171\u548c\u56fd<\/option>\n                                                    <option value=\"Egypt\">\u30a8\u30b8\u30d7\u30c8<\/option>\n                                                    <option value=\"El Salvador\">\u30a8\u30eb\u30b5\u30eb\u30d0\u30c9\u30eb<\/option>\n                                                    <option value=\"Estonia\">\u30a8\u30b9\u30c8\u30cb\u30a2<\/option>\n                                                    <option value=\"Finland\">\u30d5\u30a3\u30f3\u30e9\u30f3\u30c9<\/option>\n                                                    <option value=\"France\">\u30d5\u30e9\u30f3\u30b9<\/option>\n                                                    <option value=\"Georgia\">\u30b8\u30e7\u30fc\u30b8\u30a2<\/option>\n                                                    <option value=\"Germany\">\u30c9\u30a4\u30c4<\/option>\n                                                    <option value=\"Ghana\">\u30ac\u30fc\u30ca<\/option>\n                                                    <option value=\"Greece\">\u30ae\u30ea\u30b7\u30e3<\/option>\n                                                    <option value=\"Guatemala\">\u30b0\u30a2\u30c6\u30de\u30e9<\/option>\n                                                    <option value=\"Honduras\">\u30db\u30f3\u30b8\u30e5\u30e9\u30b9<\/option>\n                                                    <option value=\"Hungary\">\u30cf\u30f3\u30ac\u30ea\u30fc<\/option>\n                                                    <option value=\"India\">\u30a4\u30f3\u30c9<\/option>\n                                                    <option value=\"Indonesia\">\u30a4\u30f3\u30c9\u30cd\u30b7\u30a2<\/option>\n                                                    <option value=\"Ireland\">\u30a2\u30a4\u30eb\u30e9\u30f3\u30c9<\/option>\n                                                    <option value=\"Italy\">\u30a4\u30bf\u30ea\u30a2<\/option>\n                                                    <option value=\"Jamaica\">\u30b8\u30e3\u30de\u30a4\u30ab<\/option>\n                                                    <option value=\"Japan\">\u65e5\u672c<\/option>\n                                                    <option value=\"Jordan\">\u30e8\u30eb\u30c0\u30f3<\/option>\n                                                    <option value=\"Kosovo\">Kosovo<\/option>\n                                                    <option value=\"Latvia\">\u30e9\u30c8\u30d3\u30a2<\/option>\n                                                    <option value=\"Lithuania\">\u30ea\u30c8\u30a2\u30cb\u30a2<\/option>\n                                                    <option value=\"Madagascar\">\u30de\u30c0\u30ac\u30b9\u30ab\u30eb<\/option>\n                                                    <option value=\"Malaysia\">\u30de\u30ec\u30fc\u30b7\u30a2<\/option>\n                                                    <option value=\"Mexico\">\u30e1\u30ad\u30b7\u30b3<\/option>\n                                                    <option value=\"Morocco\">\u30e2\u30ed\u30c3\u30b3<\/option>\n                                                    <option value=\"Netherlands\">\u30aa\u30e9\u30f3\u30c0<\/option>\n                                                    <option value=\"New Zealand\">\u30cb\u30e5\u30fc\u30b8\u30fc\u30e9\u30f3\u30c9<\/option>\n                                                    <option value=\"Nicaragua\">\u30cb\u30ab\u30e9\u30b0\u30a2<\/option>\n                                                    <option value=\"North Macedonia\">North Macedonia<\/option>\n                                                    <option value=\"Norway\">\u30ce\u30eb\u30a6\u30a7\u30fc<\/option>\n                                                    <option value=\"Peru\">\u30da\u30eb\u30fc<\/option>\n                                                    <option value=\"Philippines\">\u30d5\u30a3\u30ea\u30d4\u30f3<\/option>\n                                                    <option value=\"Poland\">\u30dd\u30fc\u30e9\u30f3\u30c9<\/option>\n                                                    <option value=\"Portugal\">\u30dd\u30eb\u30c8\u30ac\u30eb<\/option>\n                                                    <option value=\"Romania\">\u30eb\u30fc\u30de\u30cb\u30a2<\/option>\n                                                    <option value=\"Saudi Arabia\">\u30b5\u30a6\u30b8\u30a2\u30e9\u30d3\u30a2<\/option>\n                                                    <option value=\"Senegal\">\u30bb\u30cd\u30ac\u30eb<\/option>\n                                                    <option value=\"Serbia\">\u30bb\u30eb\u30d3\u30a2<\/option>\n                                                    <option value=\"Singapore\">\u30b7\u30f3\u30ac\u30dd\u30fc\u30eb<\/option>\n                                                    <option value=\"Slovakia\">\u30b9\u30ed\u30d0\u30ad\u30a2<\/option>\n                                                    <option value=\"South Africa\">\u5357\u30a2\u30d5\u30ea\u30ab<\/option>\n                                                    <option value=\"Spain\">\u30b9\u30da\u30a4\u30f3<\/option>\n                                                    <option value=\"Suriname\">\u30b9\u30ea\u30ca\u30e0<\/option>\n                                                    <option value=\"Sweden\">\u30b9\u30a6\u30a7\u30fc\u30c7\u30f3<\/option>\n                                                    <option value=\"Switzerland\">\u30b9\u30a4\u30b9<\/option>\n                                                    <option value=\"Thailand\">\u30bf\u30a4<\/option>\n                                                    <option value=\"Tunisia\">\u30c1\u30e5\u30cb\u30b8\u30a2<\/option>\n                                                    <option value=\"T\u00fcrkiye\">T\u00fcrkiye<\/option>\n                                                    <option value=\"United Arab Emirates\">\u30a2\u30e9\u30d6\u9996\u9577\u56fd\u9023\u90a6<\/option>\n                                                    <option value=\"United Kingdom\">United Kingdom<\/option>\n                                                    <option value=\"United States of America\">\u30a2\u30e1\u30ea\u30ab<\/option>\n                                                    <option value=\"Vietnam\">Vietnam<\/option>\n                                            <\/select>\n                <\/div>\n                            <\/div>\n        <\/form>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d784ca1 e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"d784ca1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-476877b e-flex e-con-boxed e-con e-parent\" data-id=\"476877b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fde541d elementor-widget elementor-widget-text-editor\" data-id=\"fde541d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<strong>\u6ce8\u610f\uff1a\u63a1\u7528\u4e0d\u6b63\u30a2\u30e9\u30fc\u30c8<\/strong>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74b490d elementor-widget elementor-widget-text-editor\" data-id=\"74b490d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\u5f53\u793e\u306e\u63a1\u7528\u30d7\u30ed\u30bb\u30b9\u3092\u7406\u89e3\u3059\u308b\u3053\u3068\u306f\u3001\u5897\u52a0\u50be\u5411\u306b\u3042\u308b\u30aa\u30f3\u30e9\u30a4\u30f3\u63a1\u7528\u4e0d\u6b63\u304b\u3089\u8eab\u3092\u5b88\u308b\u305f\u3081\u306b\u4e0d\u53ef\u6b20\u3067\u3059\u3002\u5f53\u793e\u306e\u63a1\u7528\u30d7\u30ed\u30bb\u30b9\u3001\u4e00\u822c\u7684\u306a\u63a1\u7528\u8a08\u753b\u3001\u4e0d\u6b63\u884c\u70ba\u3068\u601d\u308f\u308c\u308b\u30a2\u30af\u30c6\u30a3\u30d3\u30c6\u30a3\u3092\u5831\u544a\u3059\u308b\u305f\u3081\u306b\u3067\u304d\u308b\u3053\u3068\u3092\u3001\u5c11\u3057\u6642\u9593\u3092\u3068\u3063\u3066\u3054\u78ba\u8a8d\u304f\u3060\u3055\u3044\u3002 \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d28ad7b elementor-widget elementor-widget-button\" data-id=\"d28ad7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.concentrix.com\/scam-warning\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">\u3082\u3063\u3068\u8aad\u3080<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-edaec65 e-flex e-con-boxed e-con e-parent\" data-id=\"edaec65\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c9f843 elementor-widget elementor-widget-text-editor\" data-id=\"7c9f843\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\u3042\u306a\u305f\u306e\u305f\u3081\u306b\u7279\u5225\u306b\u9078\u3073\u307e\u3057\u305f \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-678ca72 elementor-widget elementor-widget-text-editor\" data-id=\"678ca72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>\u5909\u5316\u3092\u3082\u305f\u3089\u3059\u30ad\u30e3\u30ea\u30a2\u306e\u30d1\u30ef\u30fc\u3092\u4f53\u9a13\u3057\u3066\u304f\u3060\u3055\u3044 <\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69ee2b6 elementor-widget elementor-widget-jdq-jobs-widget\" data-id=\"69ee2b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jdq-jobs-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"jdq-widget-container\" data-widget-id=\"69ee2b6\" data-query-type=\"get_latest\">\n\n            \n            <!-- Results Header -->\n            <div class=\"jdq-results-header\">\n                                <svg class=\"jdq-filter-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n                    <line x1=\"4\" y1=\"21\" x2=\"4\" y2=\"14\"><\/line>\n                    <line x1=\"4\" y1=\"10\" x2=\"4\" y2=\"3\"><\/line>\n                    <line x1=\"12\" y1=\"21\" x2=\"12\" y2=\"12\"><\/line>\n                    <line x1=\"12\" y1=\"8\" x2=\"12\" y2=\"3\"><\/line>\n                    <line x1=\"20\" y1=\"21\" x2=\"20\" y2=\"16\"><\/line>\n                    <line x1=\"20\" y1=\"12\" x2=\"20\" y2=\"3\"><\/line>\n                    <line x1=\"1\" y1=\"14\" x2=\"7\" y2=\"14\"><\/line>\n                    <line x1=\"9\" y1=\"8\" x2=\"15\" y2=\"8\"><\/line>\n                    <line x1=\"17\" y1=\"16\" x2=\"23\" y2=\"16\"><\/line>\n                <\/svg>\n            <\/div>\n\n            <!-- Filter Panel Overlay -->\n            <div class=\"jdq-filter-overlay\"><\/div>\n\n            <!-- Sliding Filter Panel -->\n            <div class=\"jdq-filter-panel\">\n                <div class=\"jdq-filter-panel-header\">\n                    <button class=\"jdq-filter-panel-close\" aria-label=\"Close filters\">\n                        <svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                            <rect x=\"1.41406\" width=\"21\" height=\"2\" rx=\"1\" transform=\"rotate(45 1.41406 0)\" fill=\"currentColor\"><\/rect>\n                            <rect x=\"16.2637\" y=\"1.41418\" width=\"21\" height=\"2\" rx=\"1\" transform=\"rotate(135 16.2637 1.41418)\" fill=\"currentColor\"><\/rect>\n                        <\/svg>\n                    <\/button>\n                <\/div>\n\n                <div class=\"jdq-filter-panel-section\">\n                    <h4 class=\"jdq-filter-panel-title\">\u7d5e\u308a\u8fbc\u307f\u6761\u4ef6<\/h4>\n                    <div class=\"jdq-filter-panel-pills\">\n                        <!-- Active filter pills will be added dynamically -->\n                    <\/div>\n                    <button class=\"jdq-filter-panel-clear-all\" style=\"display: none;\">\u3059\u3079\u3066\u30af\u30ea\u30a2<\/button>\n                <\/div>\n\n                <div class=\"jdq-filter-panel-section\">\n                    <h4 class=\"jdq-filter-panel-title\">\u7d5e\u308a\u8fbc\u307f\u6761\u4ef6<\/h4>\n\n                    <div class=\"jdq-filter-group\">\n                        <label class=\"jdq-filter-label\">\u8a00\u8a9e<\/label>\n                        <select class=\"jdq-language-select\">\n                            <option value=\"\">\u3059\u3079\u3066\u306e\u8a00\u8a9e<\/option>\n                            <option value=\"Arabic\">Arabic<\/option>\n                            <option value=\"Bosnian\">Bosnian<\/option>\n                            <option value=\"Bulgarian\">Bulgarian<\/option>\n                            <option value=\"Chinese\">Chinese<\/option>\n                            <option value=\"Croatian\">Croatian<\/option>\n                            <option value=\"Czech\">Czech<\/option>\n                            <option value=\"Danish\">Danish<\/option>\n                            <option value=\"Dutch\">Dutch<\/option>\n                            <option value=\"English\">English<\/option>\n                            <option value=\"Estonian\">Estonian<\/option>\n                            <option value=\"Finnish\">Finnish<\/option>\n                            <option value=\"French\">French<\/option>\n                            <option value=\"German\">German<\/option>\n                            <option value=\"Greek\">Greek<\/option>\n                            <option value=\"Hebrew\">Hebrew<\/option>\n                            <option value=\"Hindi\">Hindi<\/option>\n                            <option value=\"Hungarian\">Hungarian<\/option>\n                            <option value=\"Italian\">Italian<\/option>\n                            <option value=\"Japanese\">Japanese<\/option>\n                            <option value=\"Kazakh\">Kazakh<\/option>\n                            <option value=\"Korean\">Korean<\/option>\n                            <option value=\"Malay\">Malay<\/option>\n                            <option value=\"Mandarin\">Mandarin<\/option>\n                            <option value=\"Norwegian\">Norwegian<\/option>\n                            <option value=\"Polish\">Polish<\/option>\n                            <option value=\"Portuguese\">Portuguese<\/option>\n                            <option value=\"Romanian\">Romanian<\/option>\n                            <option value=\"Russian\">Russian<\/option>\n                            <option value=\"Serbian\">Serbian<\/option>\n                            <option value=\"Slovak\">Slovak<\/option>\n                            <option value=\"Slovenian\">Slovenian<\/option>\n                            <option value=\"Spanish\">Spanish<\/option>\n                            <option value=\"Swedish\">Swedish<\/option>\n                            <option value=\"Turkish\">Turkish<\/option>\n                            <option value=\"Ukrainian\">Ukrainian<\/option>\n                            <option value=\"Vietnamese\">Vietnamese<\/option>\n                        <\/select>\n                    <\/div>\n\n                    <div class=\"jdq-filter-group\">\n                        <label class=\"jdq-filter-label\">\u90fd\u5e02<\/label>\n                        <select class=\"jdq-city-select\">\n                            <option value=\"\">\u3059\u3079\u3066\u306e\u90fd\u5e02<\/option>\n                            <!-- Cities will be populated dynamically from job data -->\n                        <\/select>\n                    <\/div>\n\n                    <div class=\"jdq-filter-group\">\n                        <label class=\"jdq-filter-label\">\u30ab\u30c6\u30b4\u30ea\u30fc<\/label>\n                        <select class=\"jdq-category-select\">\n                            <option value=\"\">\u3059\u3079\u3066\u306e\u30ab\u30c6\u30b4\u30ea\u30fc<\/option>\n                            <option value=\"Account Management\">Account Management<\/option>\n                            <option value=\"Customer Service and Support\">Customer Service and Support<\/option>\n                            <option value=\"Finance\">Finance<\/option>\n                            <option value=\"Global Security\">Global Security<\/option>\n                            <option value=\"Human Resources\">Human Resources<\/option>\n                            <option value=\"Information Technology\">Information Technology<\/option>\n                            <option value=\"Marketing & Communications\">Marketing & Communications<\/option>\n                            <option value=\"Operations\">Operations<\/option>\n                            <option value=\"Other\">Other<\/option>\n                            <option value=\"Project Management\">Project Management<\/option>\n                            <option value=\"Real Estate\">Real Estate<\/option>\n                            <option value=\"Research & Analytics\">Research & Analytics<\/option>\n                            <option value=\"Sales\">Sales<\/option>\n                            <option value=\"Training & Quality\">Training & Quality<\/option>\n                            <option value=\"Workforce Management (WFM)\">Workforce Management (WFM)<\/option>\n                        <\/select>\n                    <\/div>\n                <\/div>\n\n                <div class=\"jdq-filter-panel-footer\">\n                    <button class=\"jdq-filter-apply-btn\">\u5fdc\u52df\u3059\u308b (<span class=\"jdq-filter-count\">0<\/span>)<\/button>\n                <\/div>\n            <\/div>\n\n            <!-- Job Cards Container -->\n            <div class=\"jdq-jobs-container\"\n                 data-show-description=\"yes\"\n                 data-description-length=\"150\"\n                 data-results-per-page=\"10\"\n                 data-exclude-keyword=\"#righthead\"\n                 data-job-detail-url=\"\">\n                <!-- Jobs will be rendered here by JavaScript -->\n                <div class=\"jdq-loading\">Loading jobs...<\/div>\n            <\/div>\n\n            <!-- Hidden shortcode output -->\n            <div style=\"display: none;\">\n                <script type=\"application\/json\" id=\"jobsData\">{\"ok\":true,\"data\":[{\"id\":\"866\",\"campaign_id\":\"27387\",\"campaign_title\":\"Janitor R1766095\",\"campaign_type\":\"job_application\",\"job_title\":\"Auxiliar de Limpieza\",\"street\":\"MEX Mexico City Downtown Insurgentes\",\"address\":\"MEX Mexico City Downtown Insurgentes\",\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"postal_code\":\"03710\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"\",\"long_description\":\"<p><b>Auxiliares de Limpieza<\/b><\/p><p><b>Principales responsabilidades:<\/b><\/p><ul><li>Limpiar las superficies de \u00e1reas designadas del edificio como oficinas, ba\u00f1os y comedor.<\/li><\/ul><p>Las actividades dentro de esa responsabilidad son: eliminar polvo, barrer, trapear, hacer uso de aspiradora, ventanas, mamparas, espejos, reemplazar el revestimiento de los botes de basura.<\/p><ul><li>Notificar al supervisor inmediato sobre deficiencias o necesidades de reparaciones<\/li><li>Abastecer y mantener las salas de suministros<\/li><li>Seguir las normas de salud y seguridad<\/li><li>Preparaci\u00f3n de caf\u00e9 y abastecimiento de insumos de cafeter\u00eda (servilletas, crema en polvo, toallas de papel, t\u00e9s, palitos agitadores, az\u00facar).<\/li><\/ul><p><b>Habilidades<\/b>:<\/p><ul><li>Trabajo en equipo<\/li><li>Servicio al cliente<\/li><\/ul><p><b>Requisitos<\/b><\/p><ul><li>Contar con documentaci\u00f3n vigente en copia<\/li><li>Vivir en un radio no mayor de 1 hora y media de traslado<\/li><\/ul>\",\"ats_external_id\":\"R1766095\",\"location\":\"Mexico City, Ciudad de Mexico\",\"job_type\":\"full_time\",\"salary\":\"9577.22\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-10-03T08:05:37.820+08:00\",\"created_at\":\"2026-10-03T08:04:12.238+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzM4Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Auxiliar-de-Limpieza_R1766095\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Facility Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"organization_reference_id\":\"MCNMX\"},\"location\":{\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"03710\",\"primary_location\":{\"id\":\"MX-MEX-INSUR-02\",\"wid\":\"a3545efa9088011d76d7029b1b070000\",\"descriptor\":\"MEX Mexico City Downtown Insurgentes\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"rosario.limon@concentrix.com\"},\"first_name\":\"Lim\u00f3n Murrieta, Rosario Refugio\"},\"categories\":[{\"descriptor\":\"CF Facility Management\"}],\"recruiters\":[{\"id\":\"102600318\",\"wid\":\"da7d7d2449a21010318b1fcd3c6a0000\",\"descriptor\":\"Rosario Lim\u00f3n Murrieta (102600318)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1114\",\"descriptor\":\"Janitor\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389497\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Auxiliar-de-Limpieza_R1766095\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Auxiliar-de-Limpieza_R1766095\/apply\",\"job_requisition_id\":\"R1766095\"}],\"organizations\":[{\"wid\":\"f9af6d7260980198e733e61f3c0640c2\",\"descriptor\":\"(SITE) ADMINISTRATION \/ FACILITIES\",\"reference_id\":\"ADMINFACILITIES\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"custom_reference_id\":null,\"company_reference_id\":\"MCNMX\"},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"ramon.trevino@concentrix.com\"},\"first_name\":\"Ram\u00f3n Trevi\u00f1o Acu\u00f1a (102092609)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1766095\",\"wid\":\"c0e7353c3a18103373657b3b4deb0000\",\"descriptor\":\"Auxiliar de Limpieza\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"867\",\"campaign_id\":\"27383\",\"campaign_title\":\"Specialist, Partner Success R1758336\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Partner Success - Bilingual\",\"street\":\"MEX Mexico City Downtown Insurgentes\",\"address\":\"MEX Mexico City Downtown Insurgentes\",\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"postal_code\":\"03710\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"The Partner Specialist is responsible for effectively enabling the sales process for a client\u2019s products and services for an assigned territory\/client. Responsibilities are focused on managing relationships with important channel partners, as well as supporting a team to drive sales through channel \\npartners.\",\"long_description\":\"<ul><li>Improve customer retention and revenue growth for an established customer base while providing accurate weekly\/monthly\/quarterly sales forecasts<\/li><li>Achieve defined metrics by promoting the sale of products and services to a portfolio of strategic channel engagement partners<\/li><li>Conduct monthly\/quarterly consultative reviews and health checks analyzing our needs<\/li><li>Create talk tracks specifically related to customer health and use predictive data to identify &#39;at-risk&#39; customers<\/li><li>Maintain overall health of channel, ensuring high satisfaction levels, with constant evaluation of channel experience and use feedback to make improvements.<\/li><li>Manage all channel escalations and coordinate delivery of prompt and successful resolution, while maintaining communication to client and our teams<\/li><li>Guide calls with channel partner to share best practices, promote channel programs and strategic growth opportunities to expand business<\/li><li>Create and deliver training to the sales team, sharing important insights and promoting the unique value and benefits of products<\/li><li>Manage high volume of customer contacts through phone and email each day<\/li><li>Work with cross-functional teams and management to improve sales processes and achieve a positive customer experience<\/li><li>Maintain a high level of CRM hygiene to ensure all relevant data is captured<\/li><li>May potentially attend vendor events<\/li><\/ul>\",\"ats_external_id\":\"R1758336\",\"location\":\"Mexico City, Ciudad de Mexico\",\"job_type\":\"full_time\",\"salary\":\"30000\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-10-03T06:09:06.881+08:00\",\"created_at\":\"2026-10-03T06:04:44.182+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzM4Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Specialist--Partner-Success---Bilingual_R1758336\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"organization_reference_id\":\"MCNMX\"},\"location\":{\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"03710\",\"primary_location\":{\"id\":\"MX-MEX-INSUR-02\",\"wid\":\"a3545efa9088011d76d7029b1b070000\",\"descriptor\":\"MEX Mexico City Downtown Insurgentes\"}},\"languages\":[\"Mexican Spanish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"fabian.chala@concentrix.com\"},\"first_name\":\"Chala Imbachi, Fabian Sneider\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102221383\",\"wid\":\"ee6dbd2e12bb100a8c41f358705e0000\",\"descriptor\":\"Miriam Janet De Lizardi Medina (102221383)\"},{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"101713375\",\"wid\":\"071cd8932095015cacfc54a3d6392b32\",\"descriptor\":\"Miguel Angel Forero Beltran (101713375)\"},{\"id\":\"103296915\",\"wid\":\"06722e16d229100c13cf70c240040000\",\"descriptor\":\"Andrea Soler Soto (103296915)\"},{\"id\":\"103258376\",\"wid\":\"d1c44a3f102a1000c6919fd8a4ae0000\",\"descriptor\":\"Fabian Chala Imbachi (103258376)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"103258397\",\"wid\":\"21b21f760b571000c8beb58c2fc10000\",\"descriptor\":\"Camila Ortiz Pabon (103258397)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3234\",\"descriptor\":\"Specialist, Partner Success\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389496\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Specialist--Partner-Success---Bilingual_R1758336\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Specialist--Partner-Success---Bilingual_R1758336\/apply\",\"job_requisition_id\":\"R1758336\"}],\"organizations\":[{\"wid\":\"c3f30ec461821039721631fb61a10000\",\"descriptor\":\"W100CN HPI COE IPBM Proximity MX\",\"reference_id\":\"W100CN\",\"custom_reference_id\":\"W100CN\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"custom_reference_id\":null,\"company_reference_id\":\"MCNMX\"},{\"wid\":\"f633454b00fc1025fcc7082b8c6b0000\",\"descriptor\":\"25545 - HPINC - 980008577\",\"reference_id\":\"980008577\",\"custom_reference_id\":\"980008577\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"luis.velasquez2@concentrix.com\"},\"first_name\":\"Alejandro Velasquez (102599884)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1758336\",\"wid\":\"711a251678a4103371e71bde6ae60000\",\"descriptor\":\"Specialist, Partner Success - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>3&#43; years of prior experience working in a customer service or sales capacity<\/li><li>Experience of high-volume calling<\/li><li>A passion for customer experience<\/li><li>Willingness to learn new technology and data<\/li><li>Problem-solving skills with demonstrated ability to articulate the value and business process to a customer<\/li><li>Experience coaching others or training delivery<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience using email, phone and video tools<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Maintain overall ownership and to function as single contact for Top Channel Partners<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"868\",\"campaign_id\":\"27381\",\"campaign_title\":\"Specialist, Customer Success R1763810\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Customer Success - Bilingual\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<p>\u00a0<b>You Will:<\/b><\/p><p>\u00a0<\/p><ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul><p>\u00a0<\/p><p><b>You Have:<\/b><\/p><p>\u00a0<\/p><ul><li><b>2&#43; year of experience working in Sales positions, minimum 1 year in B2B Sales (Business to Business)<\/b><\/li><li><b>English Level B2 minimum<\/b><\/li><li><b>Experience with Cold Calling<\/b><\/li><li><b>Experience working with CRM systems<\/b><\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience or willingness to work from home<\/li><\/ul>\",\"ats_external_id\":\"R1763810\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"5200000\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-10-03T02:10:04.987+08:00\",\"created_at\":\"2026-10-03T02:04:19.021+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzM4MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Customer-Success---Bilingual_R1763810\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"organization_reference_id\":\"WCO08\"},\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0110221\",\"primary_location\":{\"id\":\"CO-BOG-ECOTE-01\",\"wid\":\"d400e09d53be101d47a34dae35e30000\",\"descriptor\":\"COL Bogota - Cra. 15 #77-50\"}},\"languages\":[\"Spanish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.agudelo2@concentrix.com\"},\"first_name\":\"Agudelo Rojas, Maria Camila\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102221383\",\"wid\":\"ee6dbd2e12bb100a8c41f358705e0000\",\"descriptor\":\"Miriam Janet De Lizardi Medina (102221383)\"},{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"},{\"id\":\"102600014\",\"wid\":\"da7d7d2449a21010319c49ab1ed70002\",\"descriptor\":\"Maria Camila Agudelo Rojas (102600014)\"},{\"id\":\"102600297\",\"wid\":\"da7d7d2449a21010318c33f0a6d00001\",\"descriptor\":\"Andres Felipe Casta\u00f1eda Ramirez (102600297)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"101713375\",\"wid\":\"071cd8932095015cacfc54a3d6392b32\",\"descriptor\":\"Miguel Angel Forero Beltran (101713375)\"},{\"id\":\"102600016\",\"wid\":\"da7d7d2449a21010319c28b058540000\",\"descriptor\":\"Angelina Pereira Usuga (102600016)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102629520\",\"wid\":\"c5682ed6077b10155e74be38f3540000\",\"descriptor\":\"Julie Pabon Jaimes (102629520)\"},{\"id\":\"102600290\",\"wid\":\"da7d7d2449a21010318c8161f2bb0002\",\"descriptor\":\"Paola Alvarez Angulo (102600290)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3231\",\"descriptor\":\"Specialist, Customer Success\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389469\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Customer-Success---Bilingual_R1763810\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Customer-Success---Bilingual_R1763810\/apply\",\"job_requisition_id\":\"R1763810\"}],\"organizations\":[{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO08\"},{\"wid\":\"290e50e3d5661003860e2dfa32c40000\",\"descriptor\":\"W0ZXZV MICROSOFT P_TSI BOG PRD\",\"reference_id\":\"W0ZXZV\",\"custom_reference_id\":\"W0ZXZV\",\"company_reference_id\":null},{\"wid\":\"13d94e43f54f1024387676b19f650000\",\"descriptor\":\"11663 - Microsoft - WHONELINK348\",\"reference_id\":\"WHONELINK348\",\"custom_reference_id\":\"WHONELINK348\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"paula.contreras1@concentrix.com\"},\"first_name\":\"Michelle Contreras Perez (102620578)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1763810\",\"wid\":\"a6d693bfd2961033640df83471f90000\",\"descriptor\":\"Specialist, Customer Success - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"869\",\"campaign_id\":\"27380\",\"campaign_title\":\"Sr. Specialist, Marketing Solutions R1769532\",\"campaign_type\":\"job_application\",\"job_title\":\"Automotive Field Representative \u2014 Southern Region, United States (Remote)\",\"street\":\"USA TX Work-at-Home\",\"address\":\"USA TX Work-at-Home\",\"city\":\"USA\",\"state\":\"Texas\",\"postal_code\":\"73301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\\nAs an Automotive Field Representative supporting the Southern Region of the United States, you will serve as a trusted advisor to OEM field staff and automotive dealership partners. In this client-facing, field-based role, you will use consultative selling, strategic account management, and data-driven insights to grow revenue, strengthen dealer relationships, increase program enrollment, and deliver solutions that create measurable business value. This role requires frequent travel \u2014 approximately 65% to 75% of the time, typically three out of four weeks per month \u2014 to support dealer engagement, client meetings, field activities, and business development initiatives.\",\"long_description\":\"<h2><b><span style=\\\"font-size:inherit\\\">What you will do in this role<\/span><\/b><\/h2><p><span style=\\\"font-size:inherit\\\">In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/span><\/p><ul><li>Serve as the primary point of contact and trusted advisor for assigned OEM field staff and dealership partners.<\/li><li>Define, communicate, and manage client requirements, program updates, operational changes, and strategic initiatives.<\/li><li>Leverage data, analytics, and business insights to identify opportunities, solve complex challenges, and deliver recommendations that drive enrollment, dealer performance, client success, and revenue growth.<\/li><li>Achieve and exceed assigned revenue, retention, enrollment, and quota-based performance objectives through consultative selling and strategic account management.<\/li><li>Identify, develop, and close incremental revenue opportunities through account expansion, cross-sell initiatives, and new program adoption.<\/li><li>Build and maintain strong relationships with dealer principals, general managers, fixed operations leaders, and OEM field personnel.<\/li><li>Act as a Dealer Services Group subject matter expert, providing guidance, education, and strategic consultation to dealers and OEM stakeholders.<\/li><li>Develop and execute territory business plans designed to increase dealer engagement, program enrollment, retention, and overall business performance.<\/li><li>Use a consultative sales approach to uncover dealer needs, identify business challenges, and recommend solutions that create measurable value.<\/li><li>Proactively monitor dealer performance, enrollment trends, and market conditions to identify risks, opportunities, and growth strategies.<\/li><li>Lead the rollout of new products, service offerings, and program enhancements to dealers and OEM field teams.<\/li><li>Conduct dealer meetings, performance reviews, business consultations, and training sessions in both individual and group settings.<\/li><li>Support regional, field, and national OEM meetings as the Dealer Services Group representative.<\/li><li>Partner closely with internal sales, operations, program management, and leadership teams to coordinate enrollment, retention, and revenue growth initiatives.<\/li><li>Research industry trends, market developments, and competitive activity to provide actionable insights and recommendations to clients and leadership.<\/li><li>Manage dealer retention efforts, conflict resolution, and escalation management while maintaining strong client and dealer relationships.<\/li><li>Maintain accurate records of dealer activities, opportunities, pipeline development, and business outcomes.<\/li><li>Travel 65% to 75% of the time to support dealer engagement, field activities, client meetings, and business development initiatives.<\/li><li>Perform other duties as assigned.<\/li><\/ul><h2><b><span style=\\\"font-size:inherit\\\">Your qualifications<\/span><\/b><\/h2><p><span style=\\\"font-size:inherit\\\">We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/span><\/p><p><span style=\\\"font-size:inherit\\\">Concentrix is a great match if you:<\/span><\/p><ul><li>Have a bachelor\u2019s degree, BA or BS, from an accredited four-year college or university.<\/li><li>Bring a minimum of 2 years of prior sales experience.<\/li><li>Have required automotive industry experience, including strong knowledge of automotive retail operations, dealership environments, and OEM programs.<\/li><li>Have significant experience in the marketing services industry.<\/li><li>Can demonstrate a proven sales process, including the ability to overcome objections and move opportunities forward.<\/li><li>Have a proven track record of consistently exceeding sales goals.<\/li><li>Have proven success achieving revenue and quota-bearing goals through client retention, account expansion, consultative selling, and strategic business development.<\/li><li>Can analyze complex data, identify trends and business opportunities, and make data-driven recommendations.<\/li><li>Bring strong presentation, facilitation, negotiation, and relationship management skills.<\/li><li>Can make effective, engaging, and persuasive speeches or presentations on complex topics.<\/li><li>Are confident influencing decision-makers and driving action across multiple stakeholder groups.<\/li><li>Have excellent organizational, time management, and territory planning skills.<\/li><li>Can manage multiple priorities in a fast-paced, client-facing environment.<\/li><li>Are comfortable traveling frequently throughout the Southern Region of the United States.<\/li><\/ul><p><span style=\\\"font-size:inherit\\\">It will be a plus if you:<\/span><\/p><ul><li>Have experience developing strategic business partnerships with dealer principals, general managers, fixed operations leaders, and OEM field personnel.<\/li><li>Have experience supporting regional, field, or national OEM meetings.<\/li><li>Have experience leading new product, service, or program rollouts in dealership or OEM environments.<\/li><li>Have experience using dealer performance data, enrollment trends, and market intelligence to shape territory growth strategies.<\/li><\/ul><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>What&#39;s in it for you<\/b><\/span><\/h2><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">In this role, we offer benefits that help support your unique lifestyle:<\/span><\/p><br \/><p><span style=\\\"color:#000000\\\">The base salary range for this position is $60,000 - $75,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. <\/span><\/p><p><span style=\\\"color:#000000\\\">The deadline to apply for this position is: October 16, 2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/span><\/p><br \/><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Power the best version of you!<\/b><\/span><\/h2><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/p><br \/><p><span style=\\\"color:#374151\\\">#LI-Remote<\/span><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1769532\",\"location\":\"USA, Texas\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-03T00:06:27.060+08:00\",\"created_at\":\"2026-10-03T00:05:16.962+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzM4MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Automotive-Field-Representative---Southern-Region--United-States--Remote-_R1769532\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Marketing Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Texas\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"73301\",\"primary_location\":{\"id\":\"US-WAH-TEXAS-00\",\"wid\":\"b67da9176e3d1062f9dee3c630dabe32\",\"descriptor\":\"USA TX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"meghna.phillips@concentrix.com\"},\"first_name\":\"Phillips, Meghna\"},\"categories\":[{\"descriptor\":\"CF Marketing Solutions\"}],\"recruiters\":[{\"id\":\"1037713\",\"wid\":\"f6358e3b3d6d015565925440ff189a85\",\"descriptor\":\"Meghna Phillips (1037713)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2347\",\"descriptor\":\"Sr. Specialist, Marketing Solutions\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389523\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Automotive-Field-Representative---Southern-Region--United-States--Remote-_R1769532\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Automotive-Field-Representative---Southern-Region--United-States--Remote-_R1769532\/apply\",\"job_requisition_id\":\"R1769532\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"f9af6d7260980110c3662d183c0692bd\",\"descriptor\":\"COGS (REGION) PMG OPERATIONS (DIRECT)\",\"reference_id\":\"MMSOPS-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"chelle.davila@concentrix.com\"},\"first_name\":\"Chelle Davila (101920093)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1769532\",\"wid\":\"711a251678a41033587d955c35780000\",\"descriptor\":\"Automotive Field Representative \u2014 Southern Region, United States (Remote)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-15\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"870\",\"campaign_id\":\"27370\",\"campaign_title\":\"Team Leader, Operations R1768715\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader, Operations\",\"street\":\"COL Medellin -Proyecto FIC 48 18A-14\",\"address\":\"COL Medellin -Proyecto FIC 48 18A-14\",\"city\":\"Medellin, Antioquia province\",\"state\":null,\"postal_code\":\"1000\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>Career Path Policies:<\/h2><p>The game-changers must have the approval of his or her immediate supervisor to apply for the call.<\/p><p>\u2022Required tenure: 6 months.<\/p><p>\u2022Required performance: KPIs or goals on target for the business unit to which they belong in the last 3-month period (not average).<\/p><p>\u2022Must not have active disciplinary actions.<\/p><p>\u2022The game-changer may participate in only one process at a time.<\/p><p>\u2022Comply with the learning paths of the Corporate University.<\/p><p>\u2022Must remain at least 6 months in the position to which he\/she was recently promoted, to be able to apply for another call.<\/p><p>\u2022If it is necessary to launch the same call for applications several times, the not selected game-changer will not be able to apply for the same position in the following 2 months.<\/p><p>\u2022The process is performed and\/or outside working hours, which means that the game-changer should be available in his free time in case we require it.<\/p><p>\u2022Any other guidelines that may arise in the Career Path process due to the legislation of each location or client&#39;s guidelines will be recorded within the current procedure and platform.<\/p>\",\"ats_external_id\":\"R1768715\",\"location\":\"Medellin, Antioquia province\",\"job_type\":\"full_time\",\"salary\":\"3505000\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-10-02T22:09:21.815+08:00\",\"created_at\":\"2026-10-02T22:05:02.121+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzM3MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin--Proyecto-FIC-48--18A-14\/Team-Leader--Operations_R1768715\/apply\",\"head_count\":\"6\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315dbe8a853f7bb7\",\"descriptor\":\"Concentrix CVG Customer Management Colombia S.A.S.\",\"reference_id\":\"YCO01\",\"organization_reference_id\":\"YCO01\"},\"location\":{\"city\":\"Medellin, Antioquia province\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"1000\",\"primary_location\":{\"id\":\"CO-MED-PROFI-01\",\"wid\":\"9d7c9c6584dd010c92433a87ba780000\",\"descriptor\":\"COL Medellin -Proyecto FIC 48 18A-14\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.agudelo2@concentrix.com\"},\"first_name\":\"Agudelo Rojas, Maria Camila\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102600015\",\"wid\":\"da7d7d2449a21010319c35e11a8e0002\",\"descriptor\":\"Kariana Ruiz Figueroa (102600015)\"},{\"id\":\"102600014\",\"wid\":\"da7d7d2449a21010319c49ab1ed70002\",\"descriptor\":\"Maria Camila Agudelo Rojas (102600014)\"},{\"id\":\"102600016\",\"wid\":\"da7d7d2449a21010319c28b058540000\",\"descriptor\":\"Angelina Pereira Usuga (102600016)\"},{\"id\":\"102629520\",\"wid\":\"c5682ed6077b10155e74be38f3540000\",\"descriptor\":\"Julie Pabon Jaimes (102629520)\"},{\"id\":\"102600240\",\"wid\":\"da7d7d2449a21010318f774e14620000\",\"descriptor\":\"Kelly Jimenez Jimenez (102600240)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389480\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin--Proyecto-FIC-48--18A-14\/Team-Leader--Operations_R1768715\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin--Proyecto-FIC-48--18A-14\/Team-Leader--Operations_R1768715\/apply\",\"job_requisition_id\":\"R1768715\"}],\"organizations\":[{\"wid\":\"c4d139685d17101235065c0aa3e90000\",\"descriptor\":\"10245 - Allstate - 980001449\",\"reference_id\":\"980001449\",\"custom_reference_id\":\"980001449\",\"company_reference_id\":null},{\"wid\":\"b03ca1d776461012352f2a7076fd0000\",\"descriptor\":\"W0ZJAZ Allstate Co Voice Unlicensed ENG\",\"reference_id\":\"W0ZJAZ\",\"custom_reference_id\":\"W0ZJAZ\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315dbe8a853f7bb7\",\"descriptor\":\"Concentrix CVG Customer Management Colombia S.A.S.\",\"reference_id\":\"YCO01\",\"custom_reference_id\":null,\"company_reference_id\":\"YCO01\"},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"alejandro.arias@concentrix.com\"},\"first_name\":\"Alejandro Arias Matute (102177189)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1768715\",\"wid\":\"c0e7353c3a18103357004d841b0f0000\",\"descriptor\":\"Team Leader, Operations\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"871\",\"campaign_id\":\"27368\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1769472\",\"campaign_type\":\"job_application\",\"job_title\":\"Principal People Science Consultant (Viva Glint)\",\"street\":\"GBR Work-at-Home\",\"address\":\"GBR Work-at-Home\",\"city\":\"GBR\",\"state\":\"London\",\"postal_code\":\"BF1 2AT\",\"region\":null,\"country\":\"United Kingdom\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are seeking a highly experienced Senior People Science Consultant to serve as a trusted advisor to senior HR and business leaders. This is a strategic consulting role focused on helping organizations design effective employee listening strategies, interpret workforce insights, and drive meaningful organizational change.<\/p><br \/><p>The successful candidate will combine expertise in People Science, Employee Experience, Organizational Psychology, and Executive Consulting to help customers turn employee feedback into actionable business outcomes.<\/p><br \/><p>The consultant will work closely with executive stakeholders, including CHROs, HR leaders, and business executives, guiding them through employee listening programs, insight reviews, organizational change initiatives, and Employee Experience strategies leveraging a leading employee listening and engagement platform.<\/p><br \/><h2>Key Responsibilities:<\/h2><h3>Employee Listening Strategy<\/h3><ul><li>Design and deliver enterprise employee listening programs.<\/li><li>Develop listening roadmaps aligned to organizational goals and business priorities.<\/li><li>Define success measures, governance models, and measurement frameworks.<\/li><li>Advise on survey methodologies, program design, and listening best practices.<\/li><li>Help organizations establish sustainable employee feedback strategies that drive continuous improvement.<\/li><\/ul><h3>People Science &amp; Employee Experience Advisory<\/h3><ul><li>Provide expertise in employee engagement, organizational psychology, and employee experience frameworks.<\/li><li>Guide customers on research-driven approaches to employee listening and engagement.<\/li><li>Interpret engagement data, benchmarks, and key drivers of employee experience.<\/li><li>Explain and apply People Science principles to support workforce transformation initiatives.<\/li><\/ul><h3>Executive Insight Consulting<\/h3><ul><li>Analyze employee feedback and identify organizational trends, opportunities, and risks.<\/li><li>Translate complex data into clear, executive-level recommendations.<\/li><li>Facilitate strategic discussions with senior leadership teams.<\/li><li>Deliver executive presentations, insight reviews, and consultation sessions.<\/li><li>Support leaders in developing action plans that improve employee and business outcomes.<\/li><\/ul><h3>Organizational Change &amp; Adoption<\/h3><ul><li>Advise customers on change management and organizational effectiveness strategies.<\/li><li>Support leadership teams in building high-performing and engaged cultures.<\/li><li>Help organizations move beyond measurement toward meaningful behavioral and organizational change.<\/li><li>Enable managers and leaders to create accountability and drive action from employee feedback.<\/li><\/ul><h3>Viva Glint Advisory<\/h3><ul><li>Act as a strategic advisor on Microsoft Viva Glint capabilities and employee listening best practices.<\/li><li>Guide customers on engagement programs, reporting, benchmarking, action planning, and Employee Experience strategy.<\/li><li>Support customers in maximizing the value of Viva Glint as part of their overall listening strategy.<\/li><li>While deep technical implementation is not required, the consultant should understand how Viva Glint supports employee engagement and organizational transformation objectives.<\/li><\/ul><br \/><h2>Ideal Candidate:<\/h2><p>We are looking for professionals with experience in one or more of the following areas:<\/p><ul><li>Organizational Psychology<\/li><li>Industrial\/Organizational Psychology<\/li><li>Employee Experience Consulting<\/li><li>People Analytics<\/li><li>HR Transformation<\/li><li>Organizational Development<\/li><li>Workforce Strategy<\/li><li>Change Management<\/li><\/ul><br \/><h2>Preferred Experience:<\/h2><ul><li>Leading enterprise employee listening or engagement programs.<\/li><li>Advising C-suite executives, including CEOs, CHROs, and senior HR leaders.<\/li><li>Facilitating executive workshops and leadership sessions.<\/li><li>Delivering strategic consulting engagements within large organizations.<\/li><li>Presenting insights and recommendations to executive audiences.<\/li><li>Connecting employee experience initiatives to measurable business outcomes.<\/li><\/ul><br \/><h2>Required Skills &amp; Competencies:<\/h2><h3>Strategic Consulting<\/h3><ul><li>Executive presence and strong stakeholder management skills.<\/li><li>Ability to influence senior leaders and build trusted advisor relationships.<\/li><li>Strong business acumen and strategic thinking.<\/li><\/ul><h3>People Science Expertise<\/h3><ul><li>Employee engagement and experience methodologies.<\/li><li>Survey design and measurement strategies.<\/li><li>Research methods and data interpretation.<\/li><li>Benchmark analysis and employee listening best practices.<\/li><\/ul><h3>Executive Communication<\/h3><ul><li>Comfortable presenting to C-suite audiences.<\/li><li>Strong workshop facilitation and storytelling skills.<\/li><li>Ability to challenge perspectives constructively using data and research.<\/li><\/ul><h3>Organizational Change<\/h3><ul><li>Change management and organizational effectiveness.<\/li><li>Culture transformation initiatives.<\/li><li>Leadership development and manager enablement.<\/li><li>Action planning and adoption frameworks.<\/li><\/ul><br \/><p>The successful candidate will be capable of independently leading:<\/p><ul><li>Vision &amp; Strategy Workshops<\/li><li>Employee Listening Program Design<\/li><li>Executive Consultations<\/li><li>Survey Insight Reviews<\/li><li>Employee Experience Advisory Engagements<\/li><li>Organizational Change and Action Planning Discussions<\/li><\/ul><h3><\/h3><p>The ideal candidate combines:<\/p><ul><li>40% People Science &amp; Organizational Psychology<\/li><li>30% Executive Consulting<\/li><li>20% Employee Experience Strategy<\/li><li>10% Viva Glint Expertise<\/li><\/ul><p>and is capable of serving as a strategic advisor who helps organizations transform employee feedback into measurable business impact.<\/p>\",\"ats_external_id\":\"R1769472\",\"location\":\"GBR, London\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-02T20:12:20.218+08:00\",\"created_at\":\"2026-10-02T20:08:07.544+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzM2OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Principal-People-Science-Consultant--Viva-Glint-_R1769472-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"GBR\",\"state\":\"London\",\"country\":{\"wid\":\"29247e57dbaf46fb855b224e03170bc7\",\"iso2\":\"GB\",\"iso3\":\"GBR\",\"descriptor\":\"United Kingdom\",\"iso_numeric\":\"826\"},\"postal_code\":\"BF1 2AT\",\"primary_location\":{\"id\":\"GB-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e43b221a95c361\",\"descriptor\":\"GBR Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"barbara.wajda@concentrix.com\"},\"first_name\":\"Wajda, Barbara\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102070342\",\"wid\":\"c18eedc154b510018e4ee9805d9f0000\",\"descriptor\":\"Barbara Wajda (102070342)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389399\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Principal-People-Science-Consultant--Viva-Glint-_R1769472-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Principal-People-Science-Consultant--Viva-Glint-_R1769472-1\/apply\",\"job_requisition_id\":\"R1769472\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"phil.heenan@concentrix.com\"},\"first_name\":\"Phil Heenan (101561841)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1769472\",\"wid\":\"cba1b4f4b17c10334de19019433f0000\",\"descriptor\":\"Principal People Science Consultant (Viva Glint)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-26\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"872\",\"campaign_id\":\"27366\",\"campaign_title\":\"Sr. Quality Evaluator R1763212\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Quality Evaluator\",\"street\":\"PHL NCR QC Work-at-Home\",\"address\":\"PHL NCR QC Work-at-Home\",\"city\":\"National Capital Region\",\"state\":\"National Capital Region\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Sr Quality Evaluator is responsible for monitoring and evaluating inbound and\/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output of assessing quality standards, provide insight to customers to contribute to program performance improvements.\",\"long_description\":\"<ul><li>Monitors, evaluates and \/ or audits a sampling of inbound and\/or outbound calls and other contact methods including chat and email<\/li><li>Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit partners)<\/li><li>Participate in calibration sessions\/call listening sessions with Quality staff, Delivery, and clients to ensure scoring consistency and best practices<\/li><li>Participate in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes<\/li><li>Maintain strong program knowledge base; basic understanding of client products, services and\/or program strategies<\/li><li>Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners); complete phone time to keep current on programs (as applicable)<\/li><li>Contribute to maintaining forms and legends documents<\/li><li>Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals<\/li><\/ul>\",\"ats_external_id\":\"R1763212\",\"location\":\"National Capital Region, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"18850\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-10-03T00:05:12.157+08:00\",\"created_at\":\"2026-10-02T20:08:05.330+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzM2Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Senior-Quality-Evaluator_R1763212\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"National Capital Region\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-WAH-NCRQC-00\",\"wid\":\"38bbabb5f90901e9591174b676078ab1\",\"descriptor\":\"PHL NCR QC Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"camillerae.usman@concentrix.com\"},\"first_name\":\"Usman, Camille Rae\"},\"categories\":[{\"descriptor\":\"CF Quality\"}],\"recruiters\":[{\"id\":\"101833680\",\"wid\":\"b4c7af8eeeb50151d7582b0ab31ac60d\",\"descriptor\":\"Camille Rae Usman (101833680)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1618\",\"descriptor\":\"Sr. Quality Evaluator\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389409\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Senior-Quality-Evaluator_R1763212\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Senior-Quality-Evaluator_R1763212\/apply\",\"job_requisition_id\":\"R1763212\"}],\"organizations\":[{\"wid\":\"f9af6d726098015cae566b203c0690c2\",\"descriptor\":\"COGS (SITE) Ops Support Billable Direct\",\"reference_id\":\"OPSSPPTBILL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"2d4bb592db920105288680b875590000\",\"descriptor\":\"W0ZIAJ Global Services Partners Liaison\",\"reference_id\":\"W0ZIAJ\",\"custom_reference_id\":\"W0ZIAJ\",\"company_reference_id\":null},{\"wid\":\"b33c4f2268ec010ebc8df7b2956f0000\",\"descriptor\":\"9510 - Cigna - 980001119\",\"reference_id\":\"980001119\",\"custom_reference_id\":\"980001119\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"edmon.jocson@concentrix.com\"},\"first_name\":\"Edmon Jocson (103169595)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1763212\",\"wid\":\"c0e7353c3a1810334f48d6f896120000\",\"descriptor\":\"Senior Quality Evaluator\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>Associates Degree in related field from a four-year college or university with 3-5 years of experience preferred.<\/li><li>Strong attention to detail.<\/li><li>Self-starter, sense of urgency and works well under pressure.<\/li><li>Demonstrated ability to multi-task and meet timelines o deliverables.<\/li><li>Proficient in Microsoft Office.<\/li><li>Strong communication skills, both written and verbal.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"873\",\"campaign_id\":\"27365\",\"campaign_title\":\"Sr. Quality Evaluator R1763217\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Quality Evaluator\",\"street\":\"PHL NCR QC Work-at-Home\",\"address\":\"PHL NCR QC Work-at-Home\",\"city\":\"National Capital Region\",\"state\":\"National Capital Region\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Sr Quality Evaluator is responsible for monitoring and evaluating inbound and\/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output of assessing quality standards, provide insight to customers to contribute to program performance improvements.\",\"long_description\":\"<ul><li>Monitors, evaluates and \/ or audits a sampling of inbound and\/or outbound calls and other contact methods including chat and email<\/li><li>Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit partners)<\/li><li>Participate in calibration sessions\/call listening sessions with Quality staff, Delivery, and clients to ensure scoring consistency and best practices<\/li><li>Participate in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes<\/li><li>Maintain strong program knowledge base; basic understanding of client products, services and\/or program strategies<\/li><li>Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners); complete phone time to keep current on programs (as applicable)<\/li><li>Contribute to maintaining forms and legends documents<\/li><li>Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals<\/li><\/ul>\",\"ats_external_id\":\"R1763217\",\"location\":\"National Capital Region, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"18850\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-10-03T00:05:12.068+08:00\",\"created_at\":\"2026-10-02T20:08:05.099+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzM2NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Senior-Quality-Evaluator_R1763217\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"National Capital Region\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-WAH-NCRQC-00\",\"wid\":\"38bbabb5f90901e9591174b676078ab1\",\"descriptor\":\"PHL NCR QC Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"camillerae.usman@concentrix.com\"},\"first_name\":\"Usman, Camille Rae\"},\"categories\":[{\"descriptor\":\"CF Quality\"}],\"recruiters\":[{\"id\":\"101833680\",\"wid\":\"b4c7af8eeeb50151d7582b0ab31ac60d\",\"descriptor\":\"Camille Rae Usman (101833680)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1618\",\"descriptor\":\"Sr. Quality Evaluator\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389481\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Senior-Quality-Evaluator_R1763217\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Senior-Quality-Evaluator_R1763217\/apply\",\"job_requisition_id\":\"R1763217\"}],\"organizations\":[{\"wid\":\"f9af6d726098015cae566b203c0690c2\",\"descriptor\":\"COGS (SITE) Ops Support Billable Direct\",\"reference_id\":\"OPSSPPTBILL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"2d4bb592db920105288680b875590000\",\"descriptor\":\"W0ZIAJ Global Services Partners Liaison\",\"reference_id\":\"W0ZIAJ\",\"custom_reference_id\":\"W0ZIAJ\",\"company_reference_id\":null},{\"wid\":\"b33c4f2268ec010ebc8df7b2956f0000\",\"descriptor\":\"9510 - Cigna - 980001119\",\"reference_id\":\"980001119\",\"custom_reference_id\":\"980001119\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"edmon.jocson@concentrix.com\"},\"first_name\":\"Edmon Jocson (103169595)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1763217\",\"wid\":\"bea9e206a4ae10334f41027afd2f0000\",\"descriptor\":\"Senior Quality Evaluator\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>Associates Degree in related field from a four-year college or university with 3-5 years of experience preferred.<\/li><li>Strong attention to detail.<\/li><li>Self-starter, sense of urgency and works well under pressure.<\/li><li>Demonstrated ability to multi-task and meet timelines o deliverables.<\/li><li>Proficient in Microsoft Office.<\/li><li>Strong communication skills, both written and verbal.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"874\",\"campaign_id\":\"27364\",\"campaign_title\":\"Sr. Quality Evaluator R1763219\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Quality Evaluator\",\"street\":\"PHL NCR QC Work-at-Home\",\"address\":\"PHL NCR QC Work-at-Home\",\"city\":\"National Capital Region\",\"state\":\"National Capital Region\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Sr Quality Evaluator is responsible for monitoring and evaluating inbound and\/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output of assessing quality standards, provide insight to customers to contribute to program performance improvements.\",\"long_description\":\"<ul><li>Monitors, evaluates and \/ or audits a sampling of inbound and\/or outbound calls and other contact methods including chat and email<\/li><li>Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit partners)<\/li><li>Participate in calibration sessions\/call listening sessions with Quality staff, Delivery, and clients to ensure scoring consistency and best practices<\/li><li>Participate in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes<\/li><li>Maintain strong program knowledge base; basic understanding of client products, services and\/or program strategies<\/li><li>Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners); complete phone time to keep current on programs (as applicable)<\/li><li>Contribute to maintaining forms and legends documents<\/li><li>Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals<\/li><\/ul>\",\"ats_external_id\":\"R1763219\",\"location\":\"National Capital Region, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"18850\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-10-03T00:05:11.976+08:00\",\"created_at\":\"2026-10-02T20:08:04.847+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzM2NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Senior-Quality-Evaluator_R1763219\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"National Capital Region\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-WAH-NCRQC-00\",\"wid\":\"38bbabb5f90901e9591174b676078ab1\",\"descriptor\":\"PHL NCR QC Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"camillerae.usman@concentrix.com\"},\"first_name\":\"Usman, Camille Rae\"},\"categories\":[{\"descriptor\":\"CF Quality\"}],\"recruiters\":[{\"id\":\"101833680\",\"wid\":\"b4c7af8eeeb50151d7582b0ab31ac60d\",\"descriptor\":\"Camille Rae Usman (101833680)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1618\",\"descriptor\":\"Sr. Quality Evaluator\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389465\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Senior-Quality-Evaluator_R1763219\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Senior-Quality-Evaluator_R1763219\/apply\",\"job_requisition_id\":\"R1763219\"}],\"organizations\":[{\"wid\":\"f9af6d726098015cae566b203c0690c2\",\"descriptor\":\"COGS (SITE) Ops Support Billable Direct\",\"reference_id\":\"OPSSPPTBILL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"2d4bb592db920105288680b875590000\",\"descriptor\":\"W0ZIAJ Global Services Partners Liaison\",\"reference_id\":\"W0ZIAJ\",\"custom_reference_id\":\"W0ZIAJ\",\"company_reference_id\":null},{\"wid\":\"b33c4f2268ec010ebc8df7b2956f0000\",\"descriptor\":\"9510 - Cigna - 980001119\",\"reference_id\":\"980001119\",\"custom_reference_id\":\"980001119\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"edmon.jocson@concentrix.com\"},\"first_name\":\"Edmon Jocson (103169595)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1763219\",\"wid\":\"a6d693bfd29610334f4f16fdc69d0000\",\"descriptor\":\"Senior Quality Evaluator\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>Associates Degree in related field from a four-year college or university with 3-5 years of experience preferred.<\/li><li>Strong attention to detail.<\/li><li>Self-starter, sense of urgency and works well under pressure.<\/li><li>Demonstrated ability to multi-task and meet timelines o deliverables.<\/li><li>Proficient in Microsoft Office.<\/li><li>Strong communication skills, both written and verbal.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"875\",\"campaign_id\":\"27363\",\"campaign_title\":\"Sr. Quality Evaluator R1763202\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Quality Evaluator\",\"street\":\"PHL NCR QC Work-at-Home\",\"address\":\"PHL NCR QC Work-at-Home\",\"city\":\"National Capital Region\",\"state\":\"National Capital Region\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Sr Quality Evaluator is responsible for monitoring and evaluating inbound and\/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output of assessing quality standards, provide insight to customers to contribute to program performance improvements.\",\"long_description\":\"<ul><li>Monitors, evaluates and \/ or audits a sampling of inbound and\/or outbound calls and other contact methods including chat and email<\/li><li>Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit partners)<\/li><li>Participate in calibration sessions\/call listening sessions with Quality staff, Delivery, and clients to ensure scoring consistency and best practices<\/li><li>Participate in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes<\/li><li>Maintain strong program knowledge base; basic understanding of client products, services and\/or program strategies<\/li><li>Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners); complete phone time to keep current on programs (as applicable)<\/li><li>Contribute to maintaining forms and legends documents<\/li><li>Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals<\/li><\/ul>\",\"ats_external_id\":\"R1763202\",\"location\":\"National Capital Region, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"18850\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-10-03T00:05:11.892+08:00\",\"created_at\":\"2026-10-02T20:08:04.651+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzM2Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Senior-Quality-Evaluator_R1763202\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"National Capital Region\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-WAH-NCRQC-00\",\"wid\":\"38bbabb5f90901e9591174b676078ab1\",\"descriptor\":\"PHL NCR QC Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"camillerae.usman@concentrix.com\"},\"first_name\":\"Usman, Camille Rae\"},\"categories\":[{\"descriptor\":\"CF Quality\"}],\"recruiters\":[{\"id\":\"101833680\",\"wid\":\"b4c7af8eeeb50151d7582b0ab31ac60d\",\"descriptor\":\"Camille Rae Usman (101833680)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1618\",\"descriptor\":\"Sr. Quality Evaluator\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389512\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Senior-Quality-Evaluator_R1763202\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Senior-Quality-Evaluator_R1763202\/apply\",\"job_requisition_id\":\"R1763202\"}],\"organizations\":[{\"wid\":\"f9af6d726098015cae566b203c0690c2\",\"descriptor\":\"COGS (SITE) Ops Support Billable Direct\",\"reference_id\":\"OPSSPPTBILL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"2d4bb592db920105288680b875590000\",\"descriptor\":\"W0ZIAJ Global Services Partners Liaison\",\"reference_id\":\"W0ZIAJ\",\"custom_reference_id\":\"W0ZIAJ\",\"company_reference_id\":null},{\"wid\":\"b33c4f2268ec010ebc8df7b2956f0000\",\"descriptor\":\"9510 - Cigna - 980001119\",\"reference_id\":\"980001119\",\"custom_reference_id\":\"980001119\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"edmon.jocson@concentrix.com\"},\"first_name\":\"Edmon Jocson (103169595)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1763202\",\"wid\":\"0c25c666c4f910334f34b78a82d20000\",\"descriptor\":\"Senior Quality Evaluator\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>Associates Degree in related field from a four-year college or university with 3-5 years of experience preferred.<\/li><li>Strong attention to detail.<\/li><li>Self-starter, sense of urgency and works well under pressure.<\/li><li>Demonstrated ability to multi-task and meet timelines o deliverables.<\/li><li>Proficient in Microsoft Office.<\/li><li>Strong communication skills, both written and verbal.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"47\",\"campaign_id\":\"594\",\"campaign_title\":\"English(Copy - 10\/02\/26  4:31:00)\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente Biling\u00fce\",\"street\":\"CRI San Jose - US Embassy\",\"address\":\"CRI San Jose - US Embassy\",\"city\":\"San Jos\u00e9\",\"state\":\"San Jose\",\"postal_code\":null,\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1694446\",\"location\":\"San Jos\u00e9, San Jose\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-02T18:06:21.313-06:00\",\"created_at\":\"2026-10-02T16:31:00.166-06:00\",\"latitude\":\"9.9280694\",\"longitude\":\"-84.0907246\",\"landing_page_url\":\"https:\/\/concentrix-costarica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OTQ?\",\"apply_url\":\"https:\/\/concentrix-costarica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Pavas\",\"state\":\"San Jose\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"postal_code\":null,\"primary_location\":{\"id\":\"CR-SAN-USEMB-00\",\"wid\":\"740544c0a47f01b3fc23a5901f11b468\",\"descriptor\":\"CRI San Jose - US Embassy\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"17e880b7f4d1100753e27db3e3320000\",\"address\":\"abraham.rodriguez@concentrix.com\"},\"last_name\":\"Rodriguez\",\"first_name\":\"Abraham\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-355478\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-San-Jose---US-Embassy\/Customer-Service-Agent-CR-All-Jobs-2026_R1694446-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-San-Jose---US-Embassy\/Customer-Service-Agent-CR-All-Jobs-2026_R1694446-1\/apply\",\"job_requisition_id\":\"R1694446\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"f6358e3b3d6d01ddc5b73584001979ef\",\"address\":\"michael.calderon@concentrix.com\"},\"last_name\":\"Calderon Jimenez\",\"first_name\":\"Michael\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1694446\",\"wid\":\"7c30cc32956910078f832b46aad90000\",\"descriptor\":\"R1694446 Customer Service Agent CR All Jobs 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"17e880b7f4d1100753e27db3e3320000\",\"address\":\"abraham.rodriguez@concentrix.com\"},\"last_name\":\"Rodriguez\",\"first_name\":\"Abraham\"},{\"email\":{\"wid\":\"40a602eba0bb010348a56672510e802c\",\"address\":\"jhovinalyn.viscaino@concentrix.com\"},\"last_name\":\"Viscaino\",\"first_name\":\"Jhovinalyn\"},{\"email\":{\"wid\":\"f6358e3b3d6d0101782b345dfd18d36a\",\"address\":\"josue.castillo1@concentrix.com\"},\"last_name\":\"Castillo Salas\",\"first_name\":\"Josue\"},{\"email\":{\"wid\":\"0ace91a1681601b0a8f87a730f1a8c7a\",\"address\":\"oscar.monteroarias@concentrix.com\"},\"last_name\":\"Montero Arias\",\"first_name\":\"Oscar\"},{\"email\":{\"wid\":\"87b02d0ee49601a7ec255df8131ae5e4\",\"address\":\"vielka.rojascastro@concentrix.com\"},\"last_name\":\"Rojas\",\"first_name\":\"Vielka\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-costarica\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"2155\",\"campaign_id\":\"req-2fccca525f1576ba\",\"campaign_title\":\"Technical Support Representative (Remote) Repr\u00e9sentant du support technique (t\u00e9l\u00e9travail)\",\"campaign_type\":null,\"job_title\":\"Technical Support Representative (Remote) Repr\u00e9sentant du support technique (t\u00e9l\u00e9travail)\",\"street\":null,\"address\":null,\"city\":\"CAN\",\"state\":\"Ontario\",\"postal_code\":\"L5B 1R6\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"\",\"long_description\":\"<p>Join our award-winning \u201cOne Concentrix\u201d team as a remote Technical Support Representative! We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p><\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? &nbsp;Then a Tech Support Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a Tech Support Representative (remote), you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p><\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>&nbsp;<\/p><p>As a Tech Support Representative, you will:<\/p><ul><li><p>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.<\/p><\/li><li><p>Handle inbound calls with Pro Support customers to solve software issues (issues with applications, and operating systems) and hardware issues.<\/p><\/li><li><p>Utilize your resources to perform the appropriate troubleshooting to either resolve the problem or set up a service to replace defective hardware.<\/p><\/li><li><p>Provide top-tier customer service to customers ensuring they understand the solutions we\u2019re working to provide, understand next steps, and feel that their issues have been cared for and that we truly value them as a customer<\/p><\/li><li><p>Meet our efficiency targets in being able to complete these follow-up tasks in a reasonable amount of time to ensure you\u2019re available to handle inbound calls for most of the day<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<\/p><\/li><\/ul><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Tech Support Representative role include:<\/p><ul><li><p>First-rate technical\/customer focus, phone etiquette and work ethic<\/p><\/li><li><p>Strong ability to multi task is a must<\/p><\/li><li><p>Ability to work under pressure with calmness and composure<\/p><\/li><li><p>Strong problem-solving and trouble-shooting skills using operational and diagnostic procedures<\/p><\/li><li><p>Case management experience is an asset<\/p><\/li><li><p>At least 1 year of experience providing technical support<\/p><\/li><li><p>Excellent written communication skills in English<\/p><\/li><li><p>High school or University graduate<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><\/ul><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><p><\/p><ul><li><p>The base salary for this position is $22\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Paid training and performance-based incentives<\/p><\/li><li><p>Lucrative employee referral bonus opportunities<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>Work-from-home convenience<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><\/ul><p><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p>Rejoignez notre \u00e9quipe prim\u00e9e \u00ab One Concentrix \u00bb en tant que repr\u00e9sentant du support technique \u00e0 distance ! Nous recherchons des passionn\u00e9s de changement de jeu pour offrir des exp\u00e9riences clients exceptionnelles et des solutions \u00e0 l'une des marques les plus connues au monde. Si vous \u00eates pr\u00eat \u00e0 \u00e9voluer avec une entreprise du Fortune 500 dot\u00e9e d'une culture inclusive et prim\u00e9e, votre nouvelle carri\u00e8re commence ici. (Les anciens combattants sont encourag\u00e9s \u00e0 postuler.)<\/p><p><strong>UNE NOUVELLE CARRI\u00c8RE PORT\u00c9E PAR TOI<\/strong><\/p><p>Cherchez-vous un changement de carri\u00e8re au sein d'une organisation mondiale tourn\u00e9e vers l'avenir, qui favorise une v\u00e9ritable culture inclusive, centr\u00e9e sur les personnes et un v\u00e9ritable sentiment d'appartenance ? Souhaitez-vous rejoindre une entreprise du Fortune 500 qui remporte<strong> chaque ann\u00e9e les prix \u00ab Meilleurs lieux de travail<\/strong> du monde \u00bb, \u00ab <strong>Meilleure culture d'entreprise<\/strong> \u00bb et \u00ab <strong>Meilleures entreprises pour la croissance de carri\u00e8re<\/strong> \u00bb ? Alors un poste de repr\u00e9sentant du support technique chez Concentrix est l'endroit id\u00e9al pour vous !<\/p><p>&nbsp;<\/p><p>En tant que repr\u00e9sentant du support technique (\u00e0 distance), vous rejoindrez une \u00e9quipe organiquement diversifi\u00e9e venue du monde entier, o\u00f9 tous les membres contribuent et soutiennent mutuellement leur succ\u00e8s et leur bien-\u00eatre, fiers d'\u00eatre unis en tant que \u00ab r\u00e9volutionnaires \u00bb. Ensemble, nous sommes le partenaire intelligent de transformation des marques les plus connues au monde, offrant une exp\u00e9rience client exceptionnelle gr\u00e2ce \u00e0 une innovation technologique.<\/p><p><strong>\u00c9VOLUTION PROFESSIONNELLE ET D\u00c9VELOPPEMENT PERSONNEL<\/strong><\/p><p><br>C'est une excellente occasion de r\u00e9imaginer un tout nouveau parcours professionnel et de se faire des \u00ab amis pour la vie \u00bb en m\u00eame temps. Nous vous donnerons toute la formation, Des technologies et du soutien continu dont vous aurez besoin pour r\u00e9ussir. De plus, chez Concentrix, il existe un v\u00e9ritable potentiel de croissance professionnelle (et personnelle). En fait, environ 80 % de nos managers et dirigeants ont \u00e9t\u00e9 promus de l'int\u00e9rieur ! C'est pourquoi nous proposons une gamme de programmes d'apprentissage et de d\u00e9veloppement du leadership gratuits, con\u00e7us pour vous orienter vers le type de carri\u00e8re que vous avez toujours imagin\u00e9.<\/p><p><strong>CE QUE VOUS FEREZ DANS CE R\u00d4LE<\/strong><\/p><p>&nbsp;<\/p><p>En tant que repr\u00e9sentant du support technique, vous devrez :<\/p><ul><li><p>Accueillez les clients de mani\u00e8re courtoise, amicale et professionnelle en suivant des proc\u00e9dures convenues.<\/p><\/li><li><p>G\u00e9rer les appels entrants avec les clients Pro Support pour r\u00e9soudre des probl\u00e8mes logiciels (probl\u00e8mes d'applications et de syst\u00e8mes d'exploitation) et mat\u00e9riels.<\/p><\/li><li><p>Utilisez vos ressources pour effectuer le d\u00e9pannage appropri\u00e9 afin soit de r\u00e9soudre le probl\u00e8me, soit de mettre en place un service pour remplacer le mat\u00e9riel d\u00e9fectueux.<\/p><\/li><li><p>Fournir un service client de premier ordre aux clients, en veillant \u00e0 ce qu'ils comprennent les solutions que nous proposons, qu'ils comprennent les prochaines \u00e9tapes, qu'ils estiment que leurs probl\u00e8mes ont \u00e9t\u00e9 pris en charge et que nous les valorisons vraiment en tant que clients<\/p><\/li><li><p>Atteignez nos objectifs d'efficacit\u00e9 en pouvant accomplir ces t\u00e2ches de suivi dans un d\u00e9lai raisonnable afin d'\u00eatre disponible pour g\u00e9rer les appels entrants la majeure partie de la journ\u00e9e<\/p><\/li><li><p>Offrez des exp\u00e9riences clients expertes... avec le sourire.<\/p><\/li><\/ul><p><strong>VOS QUALIFICATIONS<\/strong><\/p><p>Vos comp\u00e9tences, votre int\u00e9grit\u00e9 et votre v\u00e9ritable compassion apporteront de la valeur et du succ\u00e8s \u00e0 chaque interaction client. Parmi les autres qualifications de notre r\u00f4le de Repr\u00e9sentant du Support Technique :<\/p><ul><li><p>Un excellent c\u00f4t\u00e9 technique\/client, l'\u00e9tiquette t\u00e9l\u00e9phonique et l'\u00e9thique de travail<\/p><\/li><li><p>Une forte capacit\u00e9 \u00e0 faire plusieurs choses \u00e0 la fois est indispensable<\/p><\/li><li><p>Capacit\u00e9 \u00e0 travailler sous pression avec calme et sang-froid<\/p><\/li><li><p>Solides comp\u00e9tences en r\u00e9solution de probl\u00e8mes et en d\u00e9pannage utilisant des proc\u00e9dures op\u00e9rationnelles et diagnostiques<\/p><\/li><li><p>L'exp\u00e9rience en gestion de cas est un atout<\/p><\/li><li><p>Au moins 1 an d'exp\u00e9rience dans le support technique<\/p><\/li><li><p>Excellentes comp\u00e9tences en communication \u00e9crite en anglais<\/p><\/li><li><p>Dipl\u00f4m\u00e9 du lyc\u00e9e ou de l'universit\u00e9<\/p><\/li><li><p>Ma\u00eetrise du multit\u00e2che rapide<\/p><\/li><li><p>D\u00e9sir d'apprendre de nouvelles technologies<\/p><\/li><\/ul><p><strong>QU'EST-CE QUE TU Y GAGNES<\/strong><\/p><p>L'un des Culture Beliefs de notre entreprise dit : \u00ab Nous d\u00e9fendons nos collaborateurs. \u00bb C'est pourquoi nous investissons significativement dans nos acteurs de la r\u00e9volution, notre infrastructure et nos capacit\u00e9s afin d'assurer le succ\u00e8s \u00e0 long terme de nos \u00e9quipes et de nos clients. Et nous investirons en VOUS pour vous aider dans votre parcours professionnel et dans votre d\u00e9veloppement personnel. Dans ce r\u00f4le, vous b\u00e9n\u00e9ficierez \u00e9galement de :<\/p><ul><li><p>Le salaire de base pour ce poste est de 22 $\/heure (le taux de r\u00e9mun\u00e9ration ne sera pas inf\u00e9rieur au salaire minimum applicable), ainsi que des incitations correspondant \u00e0 la performance individuelle et de l'entreprise. Les salaires r\u00e9els varient en fonction du lieu de travail, des qualifications, des comp\u00e9tences, de l'\u00e9ducation, de l'exp\u00e9rience et des comp\u00e9tences. Les avantages disponibles pour les employ\u00e9s \u00e9ligibles \u00e0 ce poste incluent l'assurance m\u00e9dicale, dentaire et visuelle, le programme d'aide aux employ\u00e9s complet (EAP), un r\u00e9gime d'\u00e9pargne retraite enregistr\u00e9, les cong\u00e9s pay\u00e9s et jours f\u00e9ri\u00e9s, ainsi que les jours de formation r\u00e9mun\u00e9r\u00e9s.<\/p><\/li><li><p>Option d'inscription DailyPay pour acc\u00e9der au paiement \u00ab anticip\u00e9 \u00bb, quand vous le souhaitez<\/p><\/li><li><p>Formation r\u00e9mun\u00e9r\u00e9e et incitations bas\u00e9es sur la performance<\/p><\/li><li><p>Opportunit\u00e9s lucratives de primes de recommandation d'employ\u00e9s<\/p><\/li><li><p>Opportunit\u00e9s de r\u00e9seautage avec des groupes organis\u00e9s sur les sujets suivants : R\u00e9seau des femmes, Professionnels noirs, Fiert\u00e9 LGBTQ+, Capacit\u00e9 (Handicap), Dynamique ((Neurodiversit\u00e9), Femmes dans la tech, OneEarth Champions, et plus encore<\/p><\/li><li><p>Programmes de sant\u00e9 et de bien-\u00eatre avec des partenaires form\u00e9s pour promouvoir un vous-m\u00eame en bonne sant\u00e9<\/p><\/li><li><p>Des programmes de mentorat qui soutiennent votre parcours professionnel enrichissant<\/p><\/li><li><p>Confort du t\u00e9l\u00e9travail<\/p><\/li><li><p>Des programmes et \u00e9v\u00e9nements qui soutiennent la diversit\u00e9, l'\u00e9quit\u00e9 et l'inclusion, ainsi que la citoyennet\u00e9 mondiale, la durabilit\u00e9 et le soutien communautaire<\/p><\/li><li><p>C\u00e9l\u00e9brations pour la Journ\u00e9e Concentrix, la Journ\u00e9e d'appr\u00e9ciation r\u00e9volutionnaire, la Semaine du service client, la Journ\u00e9e mondiale du nettoyage, #MyOneEarthPromise, et plus encore<\/p><\/li><\/ul><p><strong>R\u00c9IMAGINEZ LA MEILLEURE VERSION DE VOUS-M\u00caME !<\/strong><\/p><p>Si tout cela vous semble \u00eatre l'\u00e9tape parfaite dans votre parcours professionnel, nous voulons avoir de vos nouvelles. Postulez d\u00e8s aujourd'hui et d\u00e9couvrez pourquoi un demi-million de personnes qui changent la donne \u00e0 travers le monde consid\u00e8rent Concentrix comme leur \u00ab employeur de choix \u00bb.<\/p><p>&nbsp;<\/p><p><strong>DISPONIBILIT\u00c9 DES EMPLOIS<\/strong><\/p><p>Nous acceptons les candidatures pour ce poste de fa\u00e7on r\u00e9guli\u00e8re. Il s'agit actuellement d'un poste vacant existant et imm\u00e9diat ; cependant, nous envisageons \u00e9galement les candidatures pour de futures opportunit\u00e9s au fur et \u00e0 mesure qu'elles se pr\u00e9sentent. Nous encourageons tous les candidats int\u00e9ress\u00e9s \u00e0 postuler.<\/p><p>&nbsp;<\/p><p><br><br><p><strong>Physical and Cognitive Requirements&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI)<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <\/strong>Currently, this position may only be performed in the following provinces\/territories: <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a>, and SK.<br><strong><br>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p><p><\/p><p><strong>Exigences Physiques et Cognitives<\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances<\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p><strong>D\u00e9claration d'am\u00e9nagement raisonnable<\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. Actuellement, ce poste ne peut \u00eatre exerc\u00e9 que dans les provinces\/territoires suivants : <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB,<\/a> <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC,<\/a> <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL,<\/a> <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a> et <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/saskatchewan.html\\\">SK<\/a>.<br><strong><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-2fccca525f1576ba\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-02T15:14:34.848Z\",\"created_at\":\"2026-10-02T14:55:28.406Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/5P09VH3BFWDVFPWR6KWJ4TJ5NKEEVCPJ\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/5P09VH3BFWDVFPWR6KWJ4TJ5NKEEVCPJ\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null},{\"id\":\"876\",\"campaign_id\":\"27331\",\"campaign_title\":\"Manager I, B2B Sales R1766152\",\"campaign_type\":\"job_application\",\"job_title\":\"Manager I, B2B Sales\",\"street\":\"SGP Singapore - 80 Pasir Panjang Road, 15-83 Mapletree Business City #2\",\"address\":\"SGP Singapore - 80 Pasir Panjang Road, 15-83 Mapletree Business City #2\",\"city\":\"Singapore\",\"state\":\"Central Singapore\",\"postal_code\":\"117372\",\"region\":null,\"country\":\"Singapore\",\"short_description\":\"The Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and\/or revenue retention motions (product\/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.\",\"long_description\":\"<ul><li>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/li><li>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/li><li>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/li><li>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market\u00a0<\/li><li>Be a point of escalation for our clients and respond promptly to any issues<\/li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Coordinate team incentives and Sales Performance Incentive Funds<\/li><li>Partner and build business relationships with all partners to ensure customer expectations are met<\/li><li>Coach team members on the practical use of AI-enabled sales and productivity tools to improve preparation, customer engagement, and follow-up.<\/li><li>Stay informed on relevant AI capabilities and sales technologies, identifying practical applications for the team.<\/li><li>Lead the adoption of AI-enabled tools and new ways of working, assessing their impact on sales productivity, customer experience, and team performance.<\/li><\/ul>\",\"ats_external_id\":\"R1766152\",\"location\":\"Singapore, Central Singapore\",\"job_type\":\"full_time\",\"salary\":\"9000\",\"salary_type\":\"annually\",\"salary_currency\":\"SGD\",\"updated_at\":\"2026-10-02T14:08:48.174+08:00\",\"created_at\":\"2026-10-02T12:06:31.749+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzMzMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SGP-Singapore---80-Pasir-Panjang-Road-15-8384-Mapletree-Business-City-2\/Manager-I--B2B-Sales_R1766152\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"23c30a8e5e741021142cdaabede70000\",\"descriptor\":\"Concentrix Srev Singapore Pte. Ltd.\",\"reference_id\":\"RSG04\",\"organization_reference_id\":\"RSG04\"},\"location\":{\"city\":\"Singapore\",\"state\":\"Central Singapore\",\"country\":{\"wid\":\"80938777cac5440fab50d729f9634969\",\"iso2\":\"SG\",\"iso3\":\"SGP\",\"descriptor\":\"Singapore\",\"iso_numeric\":\"702\"},\"postal_code\":\"117372\",\"primary_location\":{\"id\":\"SG-SIN-MAPLE-01\",\"wid\":\"560eef7f80b8101d397ccdaf3aa40000\",\"descriptor\":\"SGP Singapore - 80 Pasir Panjang Road, 15-83 Mapletree Business City #2\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"rajamaziah.rajamokhtar@concentrix.com\"},\"first_name\":\"Raja Mokhtar, Raja Maziah\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"022009\",\"wid\":\"face22a16d2d100d96eac22fa0b20000\",\"descriptor\":\"Raja Maziah Raja Mokhtar (022009)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3100\",\"descriptor\":\"Manager I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389424\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SGP-Singapore---80-Pasir-Panjang-Road-15-8384-Mapletree-Business-City-2\/Manager-I--B2B-Sales_R1766152\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SGP-Singapore---80-Pasir-Panjang-Road-15-8384-Mapletree-Business-City-2\/Manager-I--B2B-Sales_R1766152\/apply\",\"job_requisition_id\":\"R1766152\"}],\"organizations\":[{\"wid\":\"7511f964c487100193573db3642a0000\",\"descriptor\":\"W100S0 Open AI SMB APJ\",\"reference_id\":\"W100S0\",\"custom_reference_id\":\"W100S0\",\"company_reference_id\":null},{\"wid\":\"a2b3177a2a35100bef2463eebbcc0000\",\"descriptor\":\"COGS (SITE) Operations Manager Billable Direc\",\"reference_id\":\"SITOPSMGRBL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b0b1331a6e701001022cbe3504700000\",\"descriptor\":\"26112 - Open AI - 980009421\",\"reference_id\":\"980009421\",\"custom_reference_id\":\"980009421\",\"company_reference_id\":null},{\"wid\":\"23c30a8e5e741021142cdaabede70000\",\"descriptor\":\"Concentrix Srev Singapore Pte. Ltd.\",\"reference_id\":\"RSG04\",\"custom_reference_id\":null,\"company_reference_id\":\"RSG04\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mudzakir.agus@concentrix.com\"},\"first_name\":\"Mudzakir Agus (103503942)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1766152\",\"wid\":\"756089a56874103334d09cd11a970000\",\"descriptor\":\"Manager I, B2B Sales\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>5&#43; years proven work experience in a sales role<\/li><li>A passion for customer experience and driving team results<\/li><li>Experience in operations and strategy building<\/li><li>Excellent Coaching history<\/li><li>A record of developing and retaining great employees<\/li><li>Experience maximizing revenue through best practices<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience finding solutions as a manager<\/li><li>Change management skills, including the ability to support adoption of new sales technologies and AI-enabled tools.<\/li><li>Practical understanding of how AI-enabled sales, analytics, and coaching tools can support team performance and decision-making.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1737\",\"campaign_id\":\"1195\",\"campaign_title\":\"GTM \/ DE \/ HAM \/ Quereinsteiger_new\",\"campaign_type\":\"job_application\",\"job_title\":\"Quereinsteiger (m\/w\/d) im Kundenservice\",\"street\":\"Unionstra\u00dfe 3\",\"address\":\"Unionstra\u00dfe 3\",\"city\":\"Hamm\",\"state\":\"Nordrhein-Westfalen\",\"postal_code\":\"59067\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Hamm!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Call Center Agent \/ Kundenberater (m\/w\/d<\/strong><strong>)<\/strong> - auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Start: ab sofort<\/li>\\n<li>Vollzeit<\/li>\\n<li>Standort: Hamm<\/li>\\n<li>Spannende Branchen<\/li>\\n<li>unterschiedliche Arbeitszeitmodelle und verschiedene Servicezeiten<\/li>\\n<li>Inbound oder Outbound<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong><br \/>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Bearbeite Kundenanfragen und -w&uuml;nsche<\/strong>&nbsp;<\/li>\\n<li>Dokumentiere die Kommunikation in der <strong>Kundendatenbank<\/strong><\/li>\\n<li><strong>Finde L&ouml;sungen<\/strong> &ndash; auch wenn&rsquo;s mal knifflig wird<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong> in Wort und Schrift.<\/li>\\n<li>Deine <strong>Kommunikation ist wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he.<\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC.<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding.<\/li>\\n<li>Du hast Lust <strong>mit unserem Team am Standort in Hamm zu arbeiten<\/strong>.<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen <strong>unbefristeten Arbeitsvertrag.<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Vollzeit.<\/strong><\/li>\\n<li><strong>Bis zu 30 Urlaubstage<\/strong>, f&uuml;r kleine als auch gro&szlig;e Auszeiten.<\/li>\\n<li><strong>Jubil&auml;umszuwendungen<\/strong>\u202fund zus&auml;tzliche\u202f<strong>Sonderurlaubstage nach Unternehmenszugeh&ouml;rigkeit.<\/strong><\/li>\\n<li>Du startest mit einem <strong>intensiven Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien.<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum.<\/li>\\n<li>Eine finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong>.<\/li>\\n<li>Eine attraktive Pr&auml;mie von <strong>600&euro; f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/strong>.<\/li>\\n<li>Veranstaltungen wie <strong>Standortfeiern und Spieleabende<\/strong>.<\/li>\\n<li>Eine Vielzahl an Online-Shopping-Rabatten.<\/li>\\n<li>Eine von uns <strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und in ausgew&auml;hlten Fitnessstudios.<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Germany GmbH<br \/>Unionstra&szlig;e 3, 59067 Hamm<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-1195\",\"location\":\"Hamm, Nordrhein-Westfalen\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-02T11:13:38.435+02:00\",\"created_at\":\"2026-10-02T10:57:25.329+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTk1?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTk1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1627\",\"campaign_id\":\"1154\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1769420\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (English - speaking) - Hybrid - EW01  \u00a0\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalu\u00f1a\",\"country\":\"Spain\",\"short_description\":\" \",\"long_description\":\"<br \/><p style=\\\"color:#3b3b3b !important\\\"><span><b>Experience the power of a game-changing career\u00a0\u00a0<\/b><\/span><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><span>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/span><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><span>If you\u2019re looking to grow and be inspired, as a<b> Customer Service Representative<\/b> you will be part of our team of game-changers who are powering the brands of the future in the Sport Clothing industry.\u00a0\u00a0<\/span><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><span><b>Career growth and personal development\u00a0\u00a0<\/b><\/span><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><span>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.<\/span><\/p><p style=\\\"color:#3b3b3b !important\\\"><span>\u00a0\u00a0<\/span><\/p><p style=\\\"color:#3b3b3b !important\\\"><span><b>What you will do in this role\u00a0<\/b>\u00a0<\/span><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><span>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/span><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><span>As a <b>Customer Service Representative <\/b>on our team, you will:\u00a0<\/span><\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><span>- Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users\u2019 demands. \u00a0<\/span><\/p><p style=\\\"color:#3b3b3b !important\\\"><span>- Log call details onto call management systems and provide response and resolution within SLA. \u00a0<\/span><\/p><p style=\\\"color:#3b3b3b !important\\\"><span>- Maintain service and product knowledge and expertise associated with applications specific to individual customers. \u00a0<\/span><\/p><p style=\\\"color:#3b3b3b !important\\\"><span>- Escalate potential service issues initially with Mentor. \u00a0 \u00a0<\/span><\/p><p style=\\\"color:#3b3b3b !important\\\"><span>- Ensure contractual SLA is maintained. \u00a0<\/span><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><span><b>Your qualifications\u00a0<\/b>\u00a0<\/span><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><span>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/span><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><span><b>Concentrix is a great match if you:\u00a0\u00a0<\/b><\/span><\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><span>- Are proficient or bilingual in English<\/span><\/p><p style=\\\"color:#3b3b3b !important\\\"><span>- Working knowledge of IT Platform, equipment, and applications: Windows\/MS - Office\/ internet configuration\u00a0<\/span><\/p><p style=\\\"color:#3b3b3b !important\\\"><span>- Good disposition to work in a customer service environment\u00a0<\/span><\/p><p style=\\\"color:#3b3b3b !important\\\"><span>- Customer care skills \u2013 ability to listen to and understand the customers\u2019 needs\u00a0<\/span><\/p><p style=\\\"color:#3b3b3b !important\\\"><span>- Ability to take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/span><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><span>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/span><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><span><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/span><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/span><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><span>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0\u00a0<\/b><\/span><\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><span>- Full-time 39 hours\/week, Monday - Friday from 9:00 to 18:00<\/span><\/p><p style=\\\"color:#3b3b3b !important\\\"><span>- Temporary contract: Target End Date 31\/01\/2027<\/span><\/p><p style=\\\"color:#3b3b3b !important\\\"><span>- Salary 19.623,94 euros gross\/year &#43; up to 1.200 euros gross\/year in bonus \u00a0<\/span><\/p><p style=\\\"color:#3b3b3b !important\\\"><span>- Central location in Barcelona with possibility of Hybrid mode after probation<\/span><\/p><p style=\\\"color:#3b3b3b !important\\\"><span>- Full paid training on the company and the project you&#39;ll be working on \u00a0<\/span><\/p><p style=\\\"color:#3b3b3b !important\\\"><span>- Career development programs, specialized courses \u00a0<\/span><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><span><b>Experience the best version of you!\u00a0<\/b>\u00a0<\/span><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><span>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/span><\/p><p style=\\\"color:#3b3b3b !important\\\"><span>\u00a0\u00a0<\/span><\/p><p style=\\\"color:#3b3b3b !important\\\"><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/span><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><span><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0<\/span><\/p><p style=\\\"color:#3b3b3b !important\\\"><span><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i>\u00a0<\/span><\/p><p style=\\\"color:#074f6a !important\\\"><span style=\\\"color:#074f6a\\\">R1769420<\/span><\/p><p>\u00a0<\/p><p><span style=\\\"color:#595959\\\">\u00a0<\/span><\/p><p>\u00a0<\/p><p>\u00a0<\/p>\",\"ats_external_id\":\"R1769420\",\"location\":\"Barcelona, Catalu\u00f1a\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-03T14:04:13.804+02:00\",\"created_at\":\"2026-10-02T10:05:08.991+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTU0?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTU0\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"carlota.albert@concentrix.com\"},\"first_name\":\"Albert Rosario, Carlota\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103362408\",\"wid\":\"e7d9845c57a9101fa6acd0d0293a0000\",\"descriptor\":\"Carlota Albert Rosario (103362408)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389585\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--English---speaking----Hybrid---EW01---_R1769420\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--English---speaking----Hybrid---EW01---_R1769420\/apply\",\"job_requisition_id\":\"R1769420\"}],\"organizations\":[{\"wid\":\"35ad68c732c0101fc7ce0326a8a40000\",\"descriptor\":\"20016 - Esw - WHSBTSPAIN142\",\"reference_id\":\"WHSBTSPAIN142\",\"custom_reference_id\":\"WHSBTSPAIN142\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"0641ffbbf57e101fc993c057fa230000\",\"descriptor\":\"W0ZPT7 P_Sbt_Spain_Esw\",\"reference_id\":\"W0ZPT7\",\"custom_reference_id\":\"W0ZPT7\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"joseph.nicholls@concentrix.com\"},\"first_name\":\"Joe Nicholls (102541846)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1769420\",\"wid\":\"86d75e2a84ca1033419eef1b4acb0000\",\"descriptor\":\"Customer Service Representative (English - speaking) - Hybrid - EW01  \u00a0\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"561\",\"campaign_id\":\"3017\",\"campaign_title\":\"GTM-Falkirk Generic\",\"campaign_type\":\"job_application\",\"job_title\":\"Inbound Advisor\",\"street\":\"1 Central Park Avenue, Central Business Park\",\"address\":\"1 Central Park Avenue, Central Business Park\",\"city\":\"FALKIRK\",\"state\":\"LARBERT\",\"postal_code\":\"FK5 4RX\",\"region\":\"United Kingdom\",\"country\":\"United Kingdom\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>Customer Sales, Service &amp; Technical Support Advisor<\/strong><\/p>\\n<p><strong>\ud83d\udccd Falkirk (Central Business Park, Larbert)<\/strong><br \/><strong>\ud83d\udcb0 &pound;26,520 per annum + Uncapped Monthly Bonus<\/strong><br \/><strong>\ud83d\udd52 Permanent | Full Time | 40 Hours per Week | Rotational shifts <\/strong>between<strong> 8am &ndash; 9pm<\/strong><\/p>\\n<p><strong>Help People Stay Connected. Build a Career You'll Be Proud Of.<\/strong><\/p>\\n<p>Looking for a role where you can help people, develop new skills and earn bonus for great performance?<\/p>\\n<p>Join Concentrix and become part of a supportive team helping customers of one of the UK's leading telecommunications providers. Every day, you'll help people resolve issues, get the most from their services and find solutions that fit their needs.<\/p>\\n<p>Whether you're experienced in customer service, retail, hospitality, care, sales or looking for a fresh challenge, we'll provide the training and support you need to succeed.<\/p>\\n<p><strong>Why Join Us?<\/strong><\/p>\\n<p>\u2705 &pound;26,520 salary paid monthly<\/p>\\n<p>\u2705 Uncapped monthly bonus<\/p>\\n<p>\u2705 Full paid training and ongoing coaching<\/p>\\n<p>\u2705 Clear career progression opportunities<\/p>\\n<p>\u2705 Discounted broadband, TV and mobile packages<\/p>\\n<p>\u2705 Family &amp; friends discounts<\/p>\\n<p>\u2705 Employee Assistance Programme<\/p>\\n<p>\u2705 Free onsite parking<\/p>\\n<p>\u2705 Inclusive and supportive workplace culture<\/p>\\n<p><strong>What You'll Be Doing<\/strong><\/p>\\n<p>As a Customer Sales, Service &amp; Technical Support Advisor, you'll support customers with:<\/p>\\n<ul>\\n<li>Billing and account enquiries<\/li>\\n<li>Mobile and broadband services<\/li>\\n<li>Technical troubleshooting and guidance<\/li>\\n<li>Contract renewals and upgrades<\/li>\\n<li>Payments and account management<\/li>\\n<li>Product and service information<\/li>\\n<\/ul>\\n<p>Every interaction is an opportunity to create a positive experience. You'll listen carefully, understand customer needs and provide personalised solutions that make a real difference.<\/p>\\n<p><strong>Helping Customers Get More From Their Services<\/strong><\/p>\\n<p>Using effective questioning and active listening skills, you'll uncover what's important to each customer and recommend products, services, upgrades or features that could enhance their experience.<\/p>\\n<p>Whether that's helping someone save money, gain access to additional features, improve connectivity or find a package that's a better fit for their lifestyle, you'll focus on solutions that genuinely add value.<\/p>\\n<p>This isn't about high-pressure selling. It's about understanding customer needs, building trust and helping people make informed decisions.<\/p>\\n<p>Alongside delivering great service, you'll work towards customer experience, quality and sales goals, with the opportunity to earn an uncapped monthly bonus based on your success.<\/p>\\n<p><strong>What We're Looking For<\/strong><\/p>\\n<p>We're interested in people, not perfect CVs.<\/p>\\n<p>You don't need telecommunications experience because we'll provide all the training you need.<\/p>\\n<p>You'll thrive in this role if you:<\/p>\\n<ul>\\n<li>Enjoy helping and connecting with others<\/li>\\n<li>Communicate clearly and build rapport easily<\/li>\\n<li>Take time to understand people's needs<\/li>\\n<li>Feel comfortable discussing products and services that may benefit customers<\/li>\\n<li>Enjoy working towards goals as part of a team<\/li>\\n<li>Have a positive and solution-focused mindset<\/li>\\n<li>Are comfortable using technology and learning new systems<\/li>\\n<li>Stay calm and supportive when resolving issues<\/li>\\n<\/ul>\\n<p>Experience in customer service, hospitality, retail, care, administration, contact centres or sales is welcome, but transferable skills and the right attitude are equally important.<\/p>\\n<p><strong>Training &amp; Development<\/strong><\/p>\\n<p>From day one, we'll invest in your success through:<\/p>\\n<ul>\\n<li>Comprehensive paid training<\/li>\\n<li>A supported nesting programme<\/li>\\n<li>Dedicated coaching and mentoring<\/li>\\n<li>Ongoing learning and development opportunities<\/li>\\n<li>Regular feedback and support<\/li>\\n<li>Clear career progression pathways<\/li>\\n<\/ul>\\n<p>Whether you're starting your career, returning to work, changing industries or looking to take the next step, we'll help you grow with us.<\/p>\\n<p><strong>What's In It For You?<\/strong><\/p>\\n<p><strong>Financial Rewards<\/strong><\/p>\\n<ul>\\n<li>&pound;26,520 annual salary<\/li>\\n<li>Uncapped monthly bonus<\/li>\\n<li>Monthly pay<\/li>\\n<li>Refer-a-Friend bonus scheme<\/li>\\n<\/ul>\\n<p><strong>Health &amp; Wellbeing<\/strong><\/p>\\n<ul>\\n<li>Employee Assistance Programme for you and your dependants<\/li>\\n<li>Emotional, legal and financial wellbeing support<\/li>\\n<li>Group Life Assurance<\/li>\\n<li>Pension scheme<\/li>\\n<li>Eyecare vouchers<\/li>\\n<li>Healthcare benefits after qualifying service<\/li>\\n<\/ul>\\n<p><strong>Lifestyle Benefits<\/strong><\/p>\\n<ul>\\n<li>28 days annual leave<\/li>\\n<li>Discounted broadband, TV and mobile packages<\/li>\\n<li>Family and friends discounts<\/li>\\n<li>Discounted gym membership<\/li>\\n<li>Employee discounts with leading brands<\/li>\\n<li>Free onsite parking<\/li>\\n<\/ul>\\n<p><strong>A Workplace Where Everyone Belongs<\/strong><\/p>\\n<p>At Concentrix, we're committed to creating a workplace where everyone feels welcomed, respected and valued.<\/p>\\n<p>We encourage applications from people of all backgrounds and experiences, including those returning to work, changing careers, entering the workplace for the first time or looking for a fresh start.<\/p>\\n<p>We believe diverse perspectives make us stronger and help us deliver better experiences for our customers.<\/p>\\n<p><strong>Working Hours<\/strong><\/p>\\n<ul>\\n<li>40 hours per week<\/li>\\n<li>5 days out of 7<\/li>\\n<li>Rotational shifts between <strong>8:00am and 9:00pm<\/strong><\/li>\\n<li>Monday to Sunday<\/li>\\n<\/ul>\\n<p><strong>Ready to Join Us?<\/strong><\/p>\\n<p>If you're looking for a role where you can learn, grow, earn bonus and make a real difference to customers every day, we'd love to hear from you.<\/p>\\n<p><strong>Apply today and discover what's next with Concentrix in Falkirk.<\/strong><\/p>\\n<p>At Concentrix, we believe great customer experiences start with supported employees. We&rsquo;re proud to offer an inclusive, respectful and flexible working environment where your wellbeing, growth and life outside work truly matter.<\/p>\\n<p><strong>Concentrix is a Disability Confident and equal opportunity employer.<\/strong> We evaluate qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.&nbsp;<\/p>\",\"ats_external_id\":\"3616544664\",\"location\":\"FALKIRK, United Kingdom\",\"job_type\":\"full_time\",\"salary\":\"26520\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-02T23:59:13.266Z\",\"created_at\":\"2026-10-02T09:13:34.079Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDE3?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDE3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"877\",\"campaign_id\":\"27310\",\"campaign_title\":\"Sr. Product Manager (TCF) R1769242\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Product Manager\",\"street\":\"USA Bellevue 13555 SE 36th Street\",\"address\":\"USA Bellevue 13555 SE 36th Street\",\"city\":\"Bellevue\",\"state\":\"Washington\",\"postal_code\":\"98006\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<br \/><p><span style=\\\"color:#000000\\\"><b>Title: Technical Product Manager<\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Location: Preferred Bellevue, WA or Frisco, TX (Onsite - 3-4 days a week)<\/b><\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">We are seeking an experienced <b>Technical Product Manager<\/b> to lead the strategy, development, and delivery of innovative technology solutions within the telecommunications industry. This individual will serve as the bridge between business stakeholders, engineering teams, and executive leadership to define product vision, drive execution, and deliver measurable business outcomes.<\/span><\/p><p><span style=\\\"color:#000000\\\">The ideal candidate possesses a strong blend of <b>product management, telecommunications domain expertise, technical acumen, program leadership, and some AI solution experience<\/b>. They must be capable of driving complex initiatives from concept to production while aligning cross-functional teams around a common vision.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Key Responsibilities<\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Product Strategy &amp; Vision<\/b><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Define and communicate product vision, roadmap, and strategic priorities aligned with business objectives.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Translate customer, market, and operational needs into scalable product and solution requirements.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Develop business cases, ROI analyses, and value propositions for new products and capabilities.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Identify opportunities to leverage AI, automation, analytics, and emerging technologies to improve customer experiences and operational efficiency.<\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Product Delivery &amp; Execution<\/b><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Lead end-to-end product lifecycle management from discovery through deployment and optimization.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Create and manage product roadmaps, feature prioritization, release planning, and backlog management.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Drive requirements gathering, user story development, acceptance criteria definition, and sprint planning activities.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Partner with engineering, architecture, data, and operations teams to ensure successful implementation.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Manage dependencies, risks, timelines, budgets, and stakeholder communications across multiple workstreams.<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Collaborate with business and technology teams to modernize telecom platforms and customer experiences.<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Work closely with data science and engineering teams to define AI use cases and establish success metrics.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Ensure responsible AI implementation, governance, and business value realization.<\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\"><b>\u00a0<\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Stakeholder Management<\/b><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Build strong relationships with business leaders, technology teams, customers, and external partners.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Present strategy, progress updates, risks, and recommendations to executive leadership.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Act as the primary product owner and decision-maker for assigned initiatives.<\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Required Qualifications<\/b><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Bachelor&#39;s degree in Computer Science, Engineering, Information Systems, Telecommunications, or related field.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">5&#43; years of Product Management, Technical Product Management, or Solution Delivery experience.<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">3&#43; years of experience within the Telecommunications industry.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Proven experience leading large-scale enterprise technology initiatives.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Strong understanding of Agile, Scrum, SAFe, or other product delivery frameworks.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Experience managing cross-functional teams in complex environments.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Demonstrated ability to drive projects from ideation through implementation and adoption.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Excellent communication, stakeholder management, and presentation skills.<\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\"><b>AI &amp; Emerging Technology Experience<\/b><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Experience delivering AI-enabled products or business solutions.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Familiarity with Generative AI platforms and Large Language Models (LLMs).<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Understanding of AI use cases within telecom, customer care, and enterprise operations.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Experience defining AI product requirements, success metrics, and adoption strategies.<\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">The base salary for this position is $92,250 to $120,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">The deadline to apply for this position is: 10\/07\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/span><\/p><br \/><p><b>#LI-Bellevue<\/b><\/p><p><b>#LI-Frisco<\/b><\/p><p><b>#LI-Hybrid<\/b><\/p><p><b>#Concentrix<\/b><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1769242\",\"location\":\"Bellevue, Washington\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-10-02T08:08:34.085+08:00\",\"created_at\":\"2026-10-02T04:04:31.015+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzMxMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/Technical-Product-Manager_R1769242\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Product_Platform Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Bellevue\",\"state\":\"Washington\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"98006\",\"primary_location\":{\"id\":\"US-BEL-SE36T-01\",\"wid\":\"aab9687537f3010e6acc5f9d17770000\",\"descriptor\":\"USA Bellevue 13555 SE 36th Street\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"shabnam.siddiqui@concentrix.com\"},\"first_name\":\"Siddiqui, Shabnam\"},\"categories\":[{\"descriptor\":\"CF Product_Platform Management\"}],\"recruiters\":[{\"id\":\"102068529\",\"wid\":\"f7e6b52f369c1000fbb5b38514b30000\",\"descriptor\":\"Shabnam Siddiqui (102068529)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0351\",\"descriptor\":\"Sr. Product Manager (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389433\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/Technical-Product-Manager_R1769242\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/Technical-Product-Manager_R1769242\/apply\",\"job_requisition_id\":\"R1769242\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"3d7dbbe9970d01113ff67a57a0f10000\",\"descriptor\":\"7077 - T_Mobile - PUSA2251\",\"reference_id\":\"PUSA2251\",\"custom_reference_id\":\"PUSA2251\",\"company_reference_id\":null},{\"wid\":\"1a48a07d65cf100bef1f992e043c0000\",\"descriptor\":\"COGS (CORP) Consulting SL\",\"reference_id\":\"CATCONSECTORDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"6a74779a197e011936fc9b9593da0000\",\"descriptor\":\"W0ZGV3 T-Mobile Secureid\",\"reference_id\":\"W0ZGV3\",\"custom_reference_id\":\"W0ZGV3\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"suraj.vijayakumar@concentrix.com\"},\"first_name\":\"Suraj Vijayakumar (102233521)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1769242\",\"wid\":\"b37b793761681033199ae23a76040000\",\"descriptor\":\"Technical Product Manager\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1570\",\"campaign_id\":\"101\",\"campaign_title\":\"GTM - Bilingual: Arabic\/B2 English - Irbid(Copy - 10\/01\/26  8:26:24)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English)- Irbid\",\"street\":\"JOR Irbid - Irbid Development Zone, Irbid, Jordan Building#4\",\"address\":\"JOR Irbid - Irbid Development Zone, Irbid, Jordan Building#4\",\"city\":\"Irbid\",\"state\":\"Irbid Governorate\",\"postal_code\":\"21410\",\"region\":\"Irbid\",\"country\":\"Jordan\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><span><span>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as our \u201cgame-changers&#34;. We&#39;re recognized with awards like &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<br \/>We\u2019re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<br \/>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/span><\/span><\/p><p><span><span><b>Career growth and personal development:<\/b><\/span><\/span><\/p><p><span><span>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.<\/span><\/span><\/p><p><span><span>Plus, at Concentrix there\u2019s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/span><\/p><p><span><span><b>What you will do in this role:<\/b><\/span><\/span><\/p><p><span><span>In everything we do, we believe in doing right by and for people\u2014our clients, their customers, our people, our community, and our planet.<\/span><\/span><\/p><p><span><span>As a Customer Service Representative on our team, you will:<\/span><\/span><\/p><ul><li><span><span>Review customer requests and expectations and respond to them according to their needs and situations<\/span><\/span><\/li><li><span><span>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/span><\/span><\/li><li><span><span>Develop your tech skills and learn how to use software solutions that improve people\u2019s lives<\/span><\/span><\/li><li><span><span>Champion better brand experiences for our customers and clients<\/span><\/span><\/li><\/ul><p><span><span><b>Your qualifications:<\/b><\/span><\/span><br \/>\u00a0<\/p><p><span><span>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/span><\/span><\/p><p><span><span>Concentrix is a great match if you:<\/span><\/span><\/p><ul><li>Bachelor&#39;s degree or diploma in any related field<\/li><li><span><span>Are proficient or bilingual in Arabic and English (advanced English level)<\/span><\/span><\/li><li><span><span>Are proactive, self-motivated, and solution-oriented \u00a0<\/span><\/span><\/li><li><span><span>Can work rotating and weekend shifts<\/span><\/span><\/li><\/ul><p><span><span>It will be a plus if you:<\/span><\/span><\/p><ul><li><span><span>Have previous experience in Customer Service or Sales<\/span><\/span><\/li><li><span><span>Know how to work with helpdesk systems<\/span><\/span><\/li><\/ul><p><span><span>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we encourage you to apply anyway. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.<\/span><\/span><\/p><p><span><span><b>What\u2019s in it for you:<\/b><\/span><\/span><\/p><p><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams, our customers, and YOU. And we&#39;ll invest in you to help you reimagine and grow your career.<\/span><\/span><\/p><p><span><span>\u00a0<\/span><\/span><\/p><p><span><span>In this role, we offer benefits that help support your unique lifestyle:<\/span><\/span><\/p><ul><li><span><span>Full-time indefinite contracts<\/span><\/span><\/li><li><span><span>Competitive salary and performance bonus opportunities<\/span><\/span><\/li><li><span><span>Central location in Irbid<\/span><\/span><\/li><li><span><span>Full paid training on the company and the project you\u2019ll be working on<\/span><\/span><\/li><li><span><span>Career development programs, digital learning courses<\/span><\/span><\/li><\/ul><p><span><span><b>Reimagine the best version of you!<\/b><\/span><\/span><\/p><p><span><span>We&#39;re determined to bring our own intelligence, empathy, and experience to the table every day. We invest in our game-changers and the environment they work in, because we know that when people thrive, it has a powerful impact on them, their customers, and their clients\u2019 businesses.<\/span><\/span><\/p><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/span><\/p><p><span><span><b>Concentrix s an equal opportunity employer\u00a0<\/b><\/span><\/span><\/p><p><span><span><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/span><\/span><\/p><p><span><span><b>\u00a0<\/b><\/span><\/span><\/p><p><span><span><b>Eligibility to work:<\/b><\/span><\/span><\/p><p><span><span>In accordance with Jordan&#39;s law, only applicants who are legally authorized to work in Jordan will be considered for this position.<\/span><\/span><\/p><p><\/p>\",\"ats_external_id\":\"R1498966\",\"location\":\"Irbid, Irbid\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-03T03:59:19.107+04:00\",\"created_at\":\"2026-10-01T20:26:24.408+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDE?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDE\/apply?\",\"head_count\":\"1000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1571\",\"campaign_id\":\"98\",\"campaign_title\":\"GTM - Customer Service Representative Bilingual: Arabic\/English - Amman(Copy - 10\/01\/26  8:22:27)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English) - Amman\",\"street\":\"JOR Amman - 1 Rafiq Al Hariri Ave, Edgo Building, Abdali Boulevard, Amman, Jordan\u00a0\",\"address\":\"JOR Amman - 1 Rafiq Al Hariri Ave, Edgo Building, Abdali Boulevard, Amman, Jordan\u00a0\",\"city\":\"Amman\",\"state\":\"Amman Governorate\",\"postal_code\":\"11190\",\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<p>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<br \/>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<br \/>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/p>\\n<p><strong>Career growth and personal development:<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/p>\\n<p>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role:<\/strong><\/p>\\n<p>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/p>\\n<p>As a Customer Service Representative on our team, you will:<\/p>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<\/ul>\\n<p><strong>Your qualifications:<\/strong><br \/>&nbsp;<\/p>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<p>It will be a plus if you:<\/p>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you:<\/strong><\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams, our customers, and YOU. And we'll invest in you to help you reimagine and grow your career.<\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time indefinite contracts<\/li>\\n<li>Competitive salary and performance bonus opportunities<\/li>\\n<li>Central location in Amman<\/li>\\n<li>Full paid training on the company and the project you&rsquo;ll be working on<\/li>\\n<li>Career development programs, digital learning courses<\/li>\\n<\/ul>\\n<p><strong>Reimagine the best version of you!<\/strong><\/p>\\n<p>We're determined to bring our own intelligence, empathy, and experience to the table every day. We invest in our game-changers and the environment they work in, because we know that when people thrive, it has a powerful impact on them, their customers, and their clients&rsquo; businesses.<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix s an equal opportunity employer&nbsp;<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Eligibility to work:<\/strong><\/p>\\n<p>In accordance with Jordan's law, only applicants who are legally authorized to work in Jordan will be considered for this position.<\/p>\",\"ats_external_id\":\"R1491197\",\"location\":\"Amman, Amman\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-03T03:59:19.080+04:00\",\"created_at\":\"2026-10-01T20:22:27.663+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OA?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1815\",\"campaign_id\":\"1746\",\"campaign_title\":\"Hotel Tonight \/ Spanish \/ WAH \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Spanish-speaking) - Hotel Reservations\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \\\"Best Companies for Career Growth,\\\" and \\\"Best Company Culture,\\\" year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Customer Service Representative<\/strong> in Portugal (Remote), you will support one of the world's leading hospitality brands by assisting customers throughout their hotel reservation journey. From booking requests to reservation changes and travel-related inquiries, you'll help deliver exceptional customer experiences while ensuring every interaction reflects the highest standards of service.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Assist customers with hotel reservations, modifications, cancellations, and general booking inquiries.<\/li>\\n<li>Provide accurate information regarding hotel availability, rates, services, and policies.<\/li>\\n<li>Support customers via incoming calls, emails, and other communication channels.<\/li>\\n<li>Resolve customer concerns efficiently while ensuring a high level of customer satisfaction.<\/li>\\n<li>Escalate complex cases whenever necessary, following internal procedures.<\/li>\\n<li>Maintain accurate customer records and reservation details within internal systems.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li><strong>Are fluent, verbal and written in both Spanish and English(C1).<\/strong><\/li>\\n<li><strong>Are available for permenent night shifts<\/strong><\/li>\\n<li>Have excellent communication and customer service skills.<\/li>\\n<li>Are able to work in a fast-paced environment while maintaining attention to detail.<\/li>\\n<li>Have strong problem-solving skills and a customer-oriented mindset.<\/li>\\n<li>&nbsp;<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses).<\/li>\\n<li>Work from home in Portugal.<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities.<\/li>\\n<li>Full paid training on the company and the project you'll be working on.<\/li>\\n<li>Career development programs.<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their \\\"employer of choice.\\\"<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1746\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-01T14:59:56.520+01:00\",\"created_at\":\"2026-10-01T14:56:45.203+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzQ2?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzQ2\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"562\",\"campaign_id\":\"3014\",\"campaign_title\":\"GTM_EMEA_SA_Retention - Sky DBN\",\"campaign_type\":\"job_application\",\"job_title\":\"UK Retention Advisor\",\"street\":\"2 Ncondo Place, Ridgeside Drive, Umhlanga Ridge\",\"address\":\"2 Ncondo Place, Ridgeside Drive, Umhlanga Ridge\",\"city\":\"Durban\",\"state\":\"Kwazulu-Natal\",\"postal_code\":\"4319\",\"region\":\"Durban\",\"country\":\"South Africa\",\"short_description\":\"Join us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We're Concentrix. The global technology and services leader that powers the world&rsquo;s best brands, today and into the future. We&rsquo;re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we&rsquo;re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p>\\n<p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<h2>Position Summary<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Ready to make an impact? Join Concentrix in <strong>Durban <\/strong>as a <strong>Retention Advisor &mdash; Sales\/Customer Service<\/strong> and bring your skills, drive, and ambition to an internationally innovative campaign.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">In this on-site role, you&rsquo;ll connect with customers, understand their needs, and help them find entertainment solutions that are right for them. With a base salary of <strong>R8 000 + performance incentives<\/strong>, supportive teams, and opportunities to grow, this is your chance to build a career with a global community that celebrates individuality, inclusion, and success.<\/p>\\n<h2>What you will do in this role<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>As a Retention Advisor, you will:<\/strong><\/p>\\n<ul>\\n<li>Quickly understand customers&rsquo; requirements and create tailored packages that best suit their needs<\/li>\\n<li>Support new customers in choosing the right entertainment provider and help existing customers upgrade or get the most value from their current subscriptions<\/li>\\n<li>Have engaging, meaningful conversations that build trust and support positive customer outcomes<\/li>\\n<li>Stay up to date with products, services, campaigns, and brand updates so you can confidently support customers<\/li>\\n<li>Keep the customer at the heart of every interaction<\/li>\\n<li>Share best practices with colleagues and take part in feedback conversations to keep learning and improving<\/li>\\n<li>Continue developing your skills through learning and development resources<\/li>\\n<li>Deliver exceptional service in every customer interaction<\/li>\\n<li>Follow all compliance guidelines to ensure products are offered to the right customers, in the right way<\/li>\\n<\/ul>\\n<h2>Your qualifications<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">We embrace our game-changers with open arms, people from diverse backgrounds who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>Concentrix is a great match if you:<\/strong><\/p>\\n<ul>\\n<li>Have <strong>1 year of call centre experience<\/strong> and\/or <strong>6 months of direct sales experience<\/strong> excluding retail clothing, or collections and customer service experience<\/li>\\n<li>Have passed <strong>Grade 12 or NQF4<\/strong><\/li>\\n<li>Have a minimum <strong>B2 English language level<\/strong>, including email writing ability and computer literacy<\/li>\\n<li>Communicate clearly, professionally, and confidently with customers<\/li>\\n<li>Have a passion for sales while always putting the customer first<\/li>\\n<li>Thrive in a target-driven environment and take ownership of your performance to meet expected KPIs<\/li>\\n<li>Naturally deliver exceptional service and are committed to doing the right thing for customers<\/li>\\n<li>Are resilient, flexible, and able to think creatively when solving customer needs<\/li>\\n<li>Are confident in a fast-paced environment and able to adapt to changing requirements<\/li>\\n<li>Build relationships quickly and communicate with empathy, positivity, and professionalism<\/li>\\n<li>Are passionate about seeing customer challenges through to resolution<\/li>\\n<\/ul>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>It will be a plus if you:<\/strong><\/p>\\n<ul>\\n<li>Have experience working in retention, upselling, customer loyalty, telecommunications, entertainment, or subscription-based services<\/li>\\n<li>Have experience working in a performance-led sales or customer service environment<\/li>\\n<li>Are comfortable learning new systems, products, and campaign updates quickly<\/li>\\n<\/ul>\\n<h2>What's in it for you<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>In this role, we offer benefits that help support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li>Base salary of <strong>R8 000 + performance incentives<\/strong><\/li>\\n<li>Choice between <strong>Medical Aid<\/strong> or <strong>Medical Insurance<\/strong>\\n<ul>\\n<li>Medical Aid covers the employee<\/li>\\n<li>Medical Insurance covers the employee and 2 dependents<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Pension fund<\/strong>\\n<ul>\\n<li>2.5% employer contribution and 2.5% employee contribution<\/li>\\n<\/ul>\\n<\/li>\\n<li>Subsidized transport provided between <strong>7 pm and 6 am<\/strong><\/li>\\n<li><strong>Night shift allowance <\/strong>for all hours worked between <strong>6 pm and 6 am<\/strong><\/li>\\n<li>Employee Assistance Programme, EAP<\/li>\\n<li>Group life cover<\/li>\\n<li>Access to financial well-being sessions, will-writing sessions, and stress management sessions<\/li>\\n<li>Team building and upskilling training opportunities<\/li>\\n<li>Interactive and inclusive company culture<\/li>\\n<\/ul>\\n<h2>Power the best version of you!<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<h2>Eligibility to work<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">In accordance with South African law, only applicants who are legally authorized to work in South Africa will be considered for this position, and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<h2>Disclaimer<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"ZA-3014\",\"location\":\"Durban, Durban\",\"job_type\":\"full_time\",\"salary\":\"8000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-10-02T23:59:13.257Z\",\"created_at\":\"2026-10-01T14:41:12.560Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDE0?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDE0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"sales\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"27\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1798\",\"campaign_id\":\"61\",\"campaign_title\":\" NONAME\/Dutch\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\" Customer Support Agent with Mongolian, Tajik, Turkmen Language\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix today!\",\"long_description\":\"<p><strong>We are growing!<\/strong><\/p>\\n<p>Our new client is a leading global platform. Its main goal is to provide the best service possible. We believe that great employees are the key to a great solution. &nbsp;With your excellent expertise and communication skills, we can create a place where every customer can feel special.<\/p>\\n<p><strong>Our lines are open 11:00a.m.-19:00 p.m. local time Mon-Fri to help you strike an excellent work-life balance!<\/strong><\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<\/li>\\n<li>\\n<p>Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p>\\n<\/li>\\n<li>\\n<p>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p>\\n<\/li>\\n<li>\\n<p>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\\n<\/li>\\n<li>\\n<p>Maintain basic knowledge of client products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Prepare complete and accurate work including appropriately notating accounts as required<\/p>\\n<\/li>\\n<li>\\n<p>Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<\/li>\\n<li>\\n<p>Offer additional products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Track, document and retrieve information in call tracking database<\/p>\\n<\/li>\\n<li>\\n<p>Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Fluency in Mongolian, Tajik, Turkmen- both verbally and written<\/p>\\n<\/li>\\n<li>\\n<p>All training will be completed in&nbsp;<strong>English<\/strong>, so an advance level of the language is needed as well<\/p>\\n<\/li>\\n<li>\\n<p>Excellent communication and customer handling skills<\/p>\\n<\/li>\\n<li>\\n<p>At least 6 months of working experience in a customer service environment<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have problem-solving and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great attitude<\/p>\\n<\/li>\\n<li>\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Internet allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal vouchers<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Annual reward and recognition events<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"GE-61\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-01T12:22:16.551+04:00\",\"created_at\":\"2026-10-01T12:16:12.585+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MQ?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"563\",\"campaign_id\":\"3013\",\"campaign_title\":\"GTM_EMEA_SA_Customer Service - Morrisons\",\"campaign_type\":\"job_application\",\"job_title\":\"UK Customer Service Advisor\",\"street\":\"2 Ncondo Place, Ridgeside Drive, Umhlanga Ridge\",\"address\":\"2 Ncondo Place, Ridgeside Drive, Umhlanga Ridge\",\"city\":\"Durban\",\"state\":\"Kwazulu-Natal\",\"postal_code\":\"4319\",\"region\":\"Durban\",\"country\":\"South Africa\",\"short_description\":\"\ud83c\udf1f Join Our Dynamic Team as a Customer Service Representative! \ud83c\udf1f\",\"long_description\":\"<p class=\\\"mb-2 whitespace-pre-wrap\\\">Are you passionate about helping others? We are looking for a <strong>Customer Service Representative<\/strong> to become part of our innovative team in our sunny <strong>Durban office!<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">As a global technology and services leader, Concentrix empowers brands of the future. We partner with well-known brands that you encounter every day, helping them enhance their businesses through technology and integrated solutions across over 70 countries.<\/p>\\n<h3>\ud83d\udcc8 About the Role<\/h3>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">In this exciting opportunity, you&rsquo;ll serve as the first point of contact for customers on an engaging international campaign. We seek proactive individuals who excel in problem-solving and can empathize with customers&rsquo; concerns and queries.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>Take on this challenge and showcase your communication skills &mdash; apply today!<\/strong><\/p>\\n<h3>\ud83d\udcdd What You&rsquo;ll Need<\/h3>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">To thrive in this position, you should have:<\/p>\\n<h4>Experience:<\/h4>\\n<ol>\\n<li>Minimum <strong>6 months of call center experience<\/strong>.<\/li>\\n<\/ol>\\n<h4>Qualifications:<\/h4>\\n<ul>\\n<li><strong>Matric (Essential)<\/strong>.<\/li>\\n<li><strong>Clear Criminal and Favorable Credit Record.<\/strong><\/li>\\n<li>Proficiency in English, both written and spoken, at <strong>B2 Level.<\/strong><\/li>\\n<li>Strong understanding of effective customer service processes.<\/li>\\n<li>Ability to troubleshoot and find effective resolutions to customer queries.<\/li>\\n<li>Computer literacy to navigate multiple systems effectively.<\/li>\\n<li>A genuine passion for delivering exceptional customer service.<\/li>\\n<li>Attention to detail and a commitment to resolving customer issues.<\/li>\\n<\/ul>\\n<h4>Availability:<\/h4>\\n<ul>\\n<li>Willingness to work shifts in a <strong>24\/7 environment (Essential)<\/strong>.<\/li>\\n<\/ul>\\n<h3>\ud83c\udf81 What's in It for You?<\/h3>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">We offer a range of benefits to support your unique lifestyle:<\/p>\\n<ul>\\n<li>Monthly Basic Salary of <strong>R7650<\/strong>.<\/li>\\n<li>Medical insurance that covers the employee.<\/li>\\n<li>Subsidised transport<strong> (maximum employee contribution of R350).<\/strong><\/li>\\n<li>Access to an outstanding <strong>Employee Assistance Programme (EAP)<\/strong>.<\/li>\\n<\/ul>\\n<h3>\ud83d\udccb Responsibilities in This Role<\/h3>\\n<ul>\\n<li>Deliver outstanding customer service to all customers first time, every time.<\/li>\\n<li>Listen attentively to customers and respond quickly, helping them feel valued as decisions are made.<\/li>\\n<li>Own customer issues, apologize for any perceived disappointment, and agree on steps to resolution.<\/li>\\n<li>Enjoy the freedom to make decisions in an unscripted environment for the benefit of customers and the business.<\/li>\\n<li>Demonstrate teamwork by assisting colleagues and ensuring a positive customer experience.<\/li>\\n<li>Identify opportunities to improve service and processes to enhance both customer and colleague experiences, sharing these with your Team Leader and in the &ldquo;Your Say&rdquo; forum.<\/li>\\n<li>Collaborate with other departments to meet customer needs and enhance the overall shopping experience.<\/li>\\n<li>Manage and accurately log maintenance issues, ensuring they are raised with the appropriate suppliers and escalated as needed.<\/li>\\n<li>Record accurate information regarding customer interactions to inform service improvements.<\/li>\\n<\/ul>\\n<h3>\ud83c\udf0d Inclusivity at Concentrix<\/h3>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Concentrix is proud to be an <strong>equal opportunity employer<\/strong>. We are committed to fostering a work environment free from discrimination and harassment. Our recruitment practices are based solely on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\\n<h3>\ud83d\udee1\ufe0f Eligibility to Work<\/h3>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">In accordance with South African law, only applicants authorized to work in South Africa will be considered for this position, and appointments will be made in alignment with the company&rsquo;s Employment Equity Plan.<\/p>\\n<h3>\u26a0\ufe0f Disclaimer<\/h3>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">This statement is intended to describe the general nature of work performed by individuals in this role and is not an exhaustive list of all responsibilities, duties, and skills required.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>Join Concentrix<\/strong>, where we unite as one team, one company, globally!<\/p>\",\"ats_external_id\":\"ZA-3013\",\"location\":\"Durban, Durban\",\"job_type\":\"contract\",\"salary\":\"7650\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-10-02T23:59:13.247Z\",\"created_at\":\"2026-10-01T09:50:31.178Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDEz?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDEz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"temporary\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"16\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"878\",\"campaign_id\":\"27219\",\"campaign_title\":\"Manager II, B2B Sales R1765355\",\"campaign_type\":\"job_application\",\"job_title\":\"Manager II, B2B Sales - Bilingual\",\"street\":\"CRI San Jose\",\"address\":\"CRI San Jose\",\"city\":\"San Jose\",\"state\":\"San Jose\",\"postal_code\":null,\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"The Manager II, B2B Sales \/ Supplier Operations Manager will oversee teams dedicated to supporting complex accounts, driving revenue growth within the ad sales sector, and executing B2B sales acquisition strategies. Actively serving as the primary Supplier Operations lead for the program, this position owns the overarching relationship with our client, ensures full compliance with SOW obligations (SLAs, MBRs\/QBRs, and quality targets), and provides direct operational leadership, coaching, and strategic governance to ensure long-term program excellence.\",\"long_description\":\"<div><div><div><p><b>You will:<\/b><\/p><p><u>1. Supplier Operations &amp; Program Governance (SOW Compliance)<\/u><\/p><ul><li>Program Relationship Ownership: Serve as the Supplier Operations Manager, owning the overall client relationship, setting, and managing our client&#39;s operational expectations in line with business strategy, and ensuring open, effective cross-functional communication.<\/li><li>Business Reviews &amp; Reporting: Own, prepare, and present Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBRs) in partnership with Team Leads to showcase account health, ROI, and performance trends.<\/li><li>SLA &amp; KPI Accountability: Direct operational responsibility for program delivery; maintain strict oversight to ensure all Key Performance Indicators (SLA response times, quality standards, and contract obligations) established within the SOW are consistently met or exceeded.<\/li><\/ul><p><u>2. Operational Excellence &amp; Floor Leadership<\/u><\/p><ul><li>Direct Operational Oversight: Provide first-level escalation management, operational guidance, Subject Matter Expertise (SME), and execution strategy to direct reports and front-line teams.<\/li><li>Enablement &amp; Tooling: Ensure the supplier team is fully equipped with proper tools, product training, CRM resources, and continuous coaching to drive sales acquisition success.<\/li><li>Long-Term Strategic Initiatives: Collaborate closely with LinkedIn and supplier personnel to drive key initiatives that contribute to long-term operational excellence, campaign pacing, and process optimization.<\/li><\/ul><p><u>3. Lead and Inspire Teams<\/u><\/p><ul><li>Motivate your team of Sales Manager and support areas (QA, BI, Training) to meet and exceed business targets in the ad sales space while ensuring high levels of customer satisfaction.<\/li><li>Utilize accurate sales forecasting to guide team efforts.<\/li><\/ul><p><u>4. Overcome Challenges<\/u><\/p><ul><li>Identify and eliminate internal and external roadblocks, facilitating the team in navigating complexities to seize sales opportunities.<\/li><\/ul><p><u>5. Monitor and Improve Performance<\/u><\/p><ul><li>Track team productivity through analysis and KPI achievements.<\/li><li>Conduct performance reviews and coaching sessions to promote continuous improvement.<\/li><\/ul><p><u>6. Client Relationship Management<\/u><\/p><ul><li>Maintain effective and proactive communication with clients, serving as the primary point of escalation.<\/li><li>Build and foster strong business relationships to address and meet client needs.<\/li><\/ul><p><u>7. Cross-Functional Collaboration<\/u><\/p><ul><li>Work closely with various teams to refine and enhance sales processes, ensuring alignment with operational goals and client performance metrics.<\/li><\/ul><p><b>You have:<\/b><\/p><ul><li><u>SOW &amp; Account Governance Experience:<\/u> 5&#43; years of sales leadership experience, with proven success acting as a Supplier Operations Lead\/Manager managing client-facing Statements of Work (SOWs), MBR\/QBR delivery, and contract SLAs in a BPO or outsourced ad sales environment.<\/li><li><u>High-Touch Client Relationship Management: <\/u>Demonstrated capability in client relationship management, setting clear operational expectations, and navigating complex stakeholder dynamics across enterprise clients.<\/li><li><u>Operational Oversight &amp; Escalation Handling: <\/u>Proven ability to manage first-level operational escalations, oversee team tools and training enablement, and drive continuous quality and SLA improvements.<\/li><li><u>Ad sales and marketing b2b experience:<\/u> 2&#43; years (desirable).<\/li><li><u>Education:<\/u> Bachelor&#39;s Degree in Business Administration or a related field.<\/li><li><u>Communication Skills:<\/u> Proficient in English (C1), with exceptional verbal and written communication abilities.<\/li><li><u>Sales Methodology Expertise: <\/u>Strong knowledge of High Performance Selling methodologies, complemented by advanced leadership, coaching, and people management skills.<\/li><\/ul><\/div><\/div><\/div>\",\"ats_external_id\":\"R1765355\",\"location\":\"San Jose, San Jose\",\"job_type\":\"full_time\",\"salary\":\"1965405\",\"salary_type\":\"monthly\",\"salary_currency\":\"CRC\",\"updated_at\":\"2026-10-01T06:07:00.423+08:00\",\"created_at\":\"2026-10-01T06:05:58.597+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzIxOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Costa-Rica--San-Jose\/Manager-II--B2B-Sales---Bilingual_R1765355\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"organization_reference_id\":\"CCRI\"},\"location\":{\"city\":\"San Jose\",\"state\":\"San Jose\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"postal_code\":null,\"primary_location\":{\"id\":\"CR-SAN-RHORM-Y0\",\"wid\":\"b67da9176e3d1062f9dc26cb2c4ebb3e\",\"descriptor\":\"CRI San Jose\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"mario.daza@concentrix.com\"},\"first_name\":\"Daza Moreno, Mario Alejandro\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3406\",\"descriptor\":\"Manager II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389019\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Costa-Rica--San-Jose\/Manager-II--B2B-Sales---Bilingual_R1765355\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Costa-Rica--San-Jose\/Manager-II--B2B-Sales---Bilingual_R1765355\/apply\",\"job_requisition_id\":\"R1765355\"}],\"organizations\":[{\"wid\":\"85ee61e953d410057a4e952b4c440000\",\"descriptor\":\"9888 - Google - S00013674\",\"reference_id\":\"S00013674\",\"custom_reference_id\":\"S00013674\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"custom_reference_id\":null,\"company_reference_id\":\"CCRI\"},{\"wid\":\"6fa435faffaa10057f6a53d7d8640000\",\"descriptor\":\"W0ZIWD Google Cloud Nala\",\"reference_id\":\"W0ZIWD\",\"custom_reference_id\":\"W0ZIWD\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801c63800c3223c06f8c3\",\"descriptor\":\"COGS (SITE) Operations Manager Direct\",\"reference_id\":\"OPERATSMGMT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"marco.garro@concentrix.com\"},\"first_name\":\"Marco Garro Brenes (102100171)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1765355\",\"wid\":\"b37b793761681032d3943b6fa3e90000\",\"descriptor\":\"Manager II, B2B Sales - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_8B\",\"wid\":\"0227dc387a0901afed42c8f6e0656d35\",\"descriptor\":\"Grade 8B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"879\",\"campaign_id\":\"27216\",\"campaign_title\":\"Consultant, Global Analytic (TCF) R1768851\",\"campaign_type\":\"job_application\",\"job_title\":\"Databricks Engineer\",\"street\":\"USA TX Work-at-Home\",\"address\":\"USA TX Work-at-Home\",\"city\":\"USA\",\"state\":\"Texas\",\"postal_code\":\"73301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n The Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\n Join us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><span style=\\\"color:#000000\\\"><b>Title: Databricks Engineer<\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Location: Remote in USA<\/b><\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">Working hours in EST<\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Required certification: Active Databricks Certified Data Engineer Associate certification.<\/b>\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Role Summary<\/b>\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">The Data Engineer is responsible for building, maintaining, and supporting data solutions on the Databricks Data Intelligence Platform running on Microsoft Azure, AWS or GCP. The role leverages Databricks, Python, PySpark, and SQL to deliver data ingestion, transformation, modeling, and pipeline orchestration.\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">Working within the standards and designs set with the Senior Data Engineer, this role independently owns the delivery of assigned pipelines from development through production support.\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Responsibilities<\/b>\u00a0<\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Build and maintain batch and streaming data pipelines for extracting, transforming, and loading (ETL\/ELT) data from multiple sources into the Databricks lakehouse on Azure.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Implement data ingestion using Auto Loader, Lakeflow Connect, and Azure Data Factory.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Develop pipelines with Lakeflow Spark Declarative Pipelines (formerly Delta Live Tables), including data quality expectations.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Perform data manipulation and transformation using PySpark and Spark SQL, ensuring data is prepared for analytics and reporting.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Configure, schedule, and monitor data workflows with Lakeflow Jobs (formerly Databricks Workflows).\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Implement data models within the lakehouse following medallion architecture (bronze\/silver\/gold) and team modeling standards.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Apply Unity Catalog permissions and governance standards to the data assets you build.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Write unit and data quality tests and deploy pipelines through CI\/CD using Git folders and Declarative Automation Bundles (formerly Databricks Asset Bundles).\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Monitor, troubleshoot, and resolve pipeline failures and data quality issues in production.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Participate in code reviews and contribute to team documentation and engineering standards.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Collaborate with cross-functional teams, including business stakeholders and IT, to ensure data solutions meet business and performance requirements aligned to project goals.\u00a0<\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Required Qualifications<\/b>\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Experience<\/b>\u00a0<\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">6&#43; years of professional experience in data engineering, data &amp; analytics or data warehousing.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">3&#43; years of hands-on experience working with Databricks in a data engineering capacity.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">3&#43; years of experience with Python, including manipulating large datasets using PySpark DataFrames, Spark SQL, and\/or the pandas API on Spark.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">2&#43; years of data engineering experience on Microsoft Azure (e.g., ADLS Gen2, Azure Data Factory, Key Vault).\u00a0<\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\"><b>\u00a0<\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Skills and Knowledge<\/b>\u00a0<\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Proficiency in Python programming for data engineering tasks.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Strong knowledge of SQL for data modeling, transformation, and querying.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Working knowledge of Delta Lake fundamentals (e.g., MERGE, schema evolution, time travel).\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Working knowledge of Unity Catalog concepts, including catalogs, schemas, and permissions.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Experience with Git-based version control and familiarity with CI\/CD practices for data pipelines.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Understanding of testing and deployment strategies for data pipelines, including productionizing ETL pipelines and Databricks SQL queries.\u00a0<\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\"><b>\u00a0<\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Education<\/b>\u00a0<\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Bachelor\u2019s degree in computer science, Information Systems, Data Engineering, or a closely related field, or equivalent professional experience.\u00a0<\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Preferred Qualifications<\/b>\u00a0<\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Experience implementing streaming data ingestion in Databricks (Structured Streaming, Auto Loader, Event Hubs).\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Experience with healthcare data (e.g., claims, EHR\/clinical data, HL7\/FHIR) and HIPAA\/PHI handling.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Exposure to Spark and Delta Lake performance tuning and compute cost optimization.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Familiarity with dimensional modeling and SCD Type 1 and Type 2 patterns.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Experience enabling BI consumption through Databricks SQL warehouses and tools such as Power BI.\u00a0<\/span><\/li><\/ul><p>\u00a0<\/p><p><span style=\\\"color:#000000\\\">The base salary for this position is $92,250 to $120,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/span><\/p><p>\u00a0<\/p><p><b>#Concentrix<\/b><\/p><p><b>#WAH<\/b><\/p><p><b>#LI-Remote<\/b><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><\/span>\u00a0<\/span><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1768851\",\"location\":\"USA, Texas\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-02T04:04:31.614+08:00\",\"created_at\":\"2026-10-01T02:04:40.671+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzIxNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Databricks-Engineer_R1768851\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Analytic\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Texas\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"73301\",\"primary_location\":{\"id\":\"US-WAH-TEXAS-00\",\"wid\":\"b67da9176e3d1062f9dee3c630dabe32\",\"descriptor\":\"USA TX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ericka.garro@concentrix.com\"},\"first_name\":\"Garro Montenegro, Ericka\"},\"categories\":[{\"descriptor\":\"CF Global Analytic\"}],\"recruiters\":[{\"id\":\"102068529\",\"wid\":\"f7e6b52f369c1000fbb5b38514b30000\",\"descriptor\":\"Shabnam Siddiqui (102068529)\"},{\"id\":\"101887421\",\"wid\":\"9ee8274459cf0130a88e3371c80f0a92\",\"descriptor\":\"Ericka Garro Montenegro (101887421)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0385\",\"descriptor\":\"Consultant, Global Analytic (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389405\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Databricks-Engineer_R1768851\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Databricks-Engineer_R1768851\/apply\",\"job_requisition_id\":\"R1768851\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"f6bfe8a9073810254ce0440f83b80000\",\"descriptor\":\"24380 - BJC HealthCare - 980006374\",\"reference_id\":\"980006374\",\"custom_reference_id\":\"980006374\",\"company_reference_id\":null},{\"wid\":\"9d3f7de1c62c10088c18a99e7bae0000\",\"descriptor\":\"COGS (CORP) CAT Data & Analytics SL\",\"reference_id\":\"CATDATAANA-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"432c38b9f954102a0ba8fbc19b620000\",\"descriptor\":\"W0ZXDK Bjc Healthcare: Non-Billable\",\"reference_id\":\"W0ZXDK\",\"custom_reference_id\":\"W0ZXDK\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ignacio.lopezperez@concentrix.com\"},\"first_name\":\"Ignacio Lopez Perez (102011685)\"},\"category_groups\":[{\"id\":\"CF Research_Analytics Group\",\"wid\":\"0227dc387a09011dc9089e8ced656aec\",\"descriptor\":\"Research & Analytics Group\"}],\"job_requisition\":{\"id\":\"R1768851\",\"wid\":\"b37b793761681032c6dfeffbe2450000\",\"descriptor\":\"Databricks Engineer\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-28\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"880\",\"campaign_id\":\"27215\",\"campaign_title\":\"Sr. Consultant, Global Analytic (TCF) R1768838\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Databricks Engineer\",\"street\":\"USA TX Work-at-Home\",\"address\":\"USA TX Work-at-Home\",\"city\":\"USA\",\"state\":\"Texas\",\"postal_code\":\"73301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.  \\n \\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. \\n \\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. \\n \\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year. \\n \\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Title: Sr. Databricks Engineer<\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Location: Remote in USA<\/b><\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">Working hours in EST<\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Required certification: Databricks Data Engineer Professional\u00a0<\/b><\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Role Summary<\/b>\u00a0<br \/>The Senior Data Engineer is responsible for the end-to-end data lifecycle, including the analysis, design, and implementation of data solutions on the Databricks Data Intelligence Platform running on Microsoft Azure, AWS or GCP. The role leverages Databricks, Python, PySpark, and SQL to deliver data ingestion, transformation, modeling, and pipeline orchestration.\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">As the senior engineer, this role leads solution design, sets engineering standards for how pipelines are built, governed, and deployed, and guides other data engineers.\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Responsibilities<\/b>\u00a0<\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Design, develop, and maintain robust batch and streaming data pipelines for extracting, transforming, and loading (ETL\/ELT) data from multiple sources into the Databricks lakehouse on Azure.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Automate and streamline data ingestion using Auto Loader, Lakeflow Connect, and Azure services such as Azure Data Factory and Event Hubs.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Build and manage pipelines with Lakeflow Spark Declarative Pipelines (formerly Delta Live Tables), including data quality expectations and change data capture.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Perform complex data manipulation and transformation using PySpark and Spark SQL, ensuring data is prepared for advanced analytics, reporting, and AI\/ML use cases.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Design and implement orchestration and scheduling of data workflows with Lakeflow Jobs (formerly Databricks Workflows) to ensure reliability and efficiency.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Design and implement scalable data models within the lakehouse using medallion architecture (bronze\/silver\/gold) and dimensional modeling, including SCD Type 1 and Type 2.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Implement data governance and security in Unity Catalog, including access controls, lineage, and row filters and column masks for sensitive data.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Optimize performance and cost across Delta tables, Spark workloads, serverless and classic compute, and SQL warehouses.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Establish CI\/CD and testing practices for data pipelines using Git folders, Declarative Automation Bundles (formerly Databricks Asset Bundles), and Azure DevOps or GitHub Actions.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Monitor pipeline health and data quality using system tables and data quality monitoring; lead root-cause analysis and resolution of production issues.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Lead design and code reviews, define engineering standards, and mentor data engineers on the team.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Collaborate with cross-functional teams, including business stakeholders and IT, to ensure data solutions meet business and performance requirements aligned to project goals.\u00a0<\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Required Qualifications<\/b>\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Experience<\/b>\u00a0<\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">10&#43; years of professional experience in data engineering, data &amp; analytics, or data warehousing.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">5&#43; years of hands-on experience working with Databricks in a data engineering capacity, including production workloads.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">5&#43; years of experience with Python, including manipulating large datasets using PySpark DataFrames, Spark SQL, and\/or the pandas API on Spark.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">3&#43; years of data engineering experience on Microsoft Azure (e.g., ADLS Gen2, Azure Data Factory, Key Vault, Microsoft Entra ID).\u00a0<\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Skills and Knowledge<\/b>\u00a0<\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Expert proficiency in Python and SQL for data engineering, data modeling, transformation, and querying.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Deep knowledge of Delta Lake and Spark performance tuning, including liquid clustering, OPTIMIZE\/VACUUM, predictive optimization, partitioning, data skew, and Photon.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Hands-on experience with Unity Catalog for data governance, security, and lineage.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Experience implementing streaming data ingestion in Databricks using Structured Streaming, Auto Loader, and Event Hubs or Kafka.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Strong understanding of testing and deployment strategies for data pipelines, including unit testing, CI\/CD, and productionizing ETL pipelines and Databricks SQL queries.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Experience enabling BI consumption through Databricks SQL warehouses and tools such as Power BI.\u00a0<\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Education<\/b>\u00a0<\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Bachelor\u2019s degree in computer science, Information Systems, Data Engineering, or a closely related field, or equivalent professional experience.\u00a0<\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Preferred Qualifications<\/b>\u00a0<\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Active Databricks Certified Data Engineer Professional certification.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Active Databricks Certified Data Engineer Associate certification.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Experience with healthcare data (e.g., claims, EHR\/clinical data, HL7\/FHIR) and HIPAA\/PHI handling.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Infrastructure as code experience with Terraform (Databricks and Azure providers).\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Experience preparing data for machine learning and generative AI use cases.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Familiarity with Delta Sharing and Lakehouse Federation.\u00a0<\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">The base salary for this position is $106,087 to $140,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/span><\/p><br \/><p><span style=\\\"color:#000000\\\">#Remoterole<\/span><\/p><p><span style=\\\"color:#000000\\\">#Concentrix<\/span><\/p><p><span style=\\\"color:#000000\\\">#USA<\/span><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1768838\",\"location\":\"USA, Texas\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-02T04:04:31.548+08:00\",\"created_at\":\"2026-10-01T02:04:40.400+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzIxNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Sr-Databricks-Engineer_R1768838\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Analytic\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Texas\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"73301\",\"primary_location\":{\"id\":\"US-WAH-TEXAS-00\",\"wid\":\"b67da9176e3d1062f9dee3c630dabe32\",\"descriptor\":\"USA TX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ericka.garro@concentrix.com\"},\"first_name\":\"Garro Montenegro, Ericka\"},\"categories\":[{\"descriptor\":\"CF Global Analytic\"}],\"recruiters\":[{\"id\":\"102068529\",\"wid\":\"f7e6b52f369c1000fbb5b38514b30000\",\"descriptor\":\"Shabnam Siddiqui (102068529)\"},{\"id\":\"101887421\",\"wid\":\"9ee8274459cf0130a88e3371c80f0a92\",\"descriptor\":\"Ericka Garro Montenegro (101887421)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0894\",\"descriptor\":\"Sr. Consultant, Global Analytic (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389239\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Sr-Databricks-Engineer_R1768838\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Sr-Databricks-Engineer_R1768838\/apply\",\"job_requisition_id\":\"R1768838\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"f6bfe8a9073810254ce0440f83b80000\",\"descriptor\":\"24380 - BJC HealthCare - 980006374\",\"reference_id\":\"980006374\",\"custom_reference_id\":\"980006374\",\"company_reference_id\":null},{\"wid\":\"9d3f7de1c62c10088c18a99e7bae0000\",\"descriptor\":\"COGS (CORP) CAT Data & Analytics SL\",\"reference_id\":\"CATDATAANA-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"432c38b9f954102a0ba8fbc19b620000\",\"descriptor\":\"W0ZXDK Bjc Healthcare: Non-Billable\",\"reference_id\":\"W0ZXDK\",\"custom_reference_id\":\"W0ZXDK\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ignacio.lopezperez@concentrix.com\"},\"first_name\":\"Ignacio Lopez Perez (102011685)\"},\"category_groups\":[{\"id\":\"CF Research_Analytics Group\",\"wid\":\"0227dc387a09011dc9089e8ced656aec\",\"descriptor\":\"Research & Analytics Group\"}],\"job_requisition\":{\"id\":\"R1768838\",\"wid\":\"756089a568741032c61fbd8e7b910000\",\"descriptor\":\"Sr. Databricks Engineer\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-28\",\"compensation_grade\":{\"id\":\"CF Grade_T7\",\"wid\":\"3de6ae7f50f0101061226c9985b90000\",\"descriptor\":\"Grade T7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"881\",\"campaign_id\":\"27192\",\"campaign_title\":\"Specialist, Operations Reporting R1766531\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Operations Reporting Unilingual\",\"street\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\",\"address\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0111411\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"\",\"long_description\":null,\"ats_external_id\":\"R1766531\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"2900000\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-10-02T04:04:25.712+08:00\",\"created_at\":\"2026-09-30T22:06:27.470+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzE5Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Mallplaza---Avenida-Calle-19--28---80\/Specialist--Operations-Reporting-Unilingual_R1766531-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Operations Reporting\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"ba3d0bd656f9101ac0b60d52af390000\",\"descriptor\":\"Concentrix International Colombia SAS\",\"reference_id\":\"WCO07\",\"organization_reference_id\":\"WCO07\"},\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0111411\",\"primary_location\":{\"id\":\"CO-BOG-MALLP-01\",\"wid\":\"03be0ce21a55101d47a2175cc6bb0000\",\"descriptor\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.agudelo2@concentrix.com\"},\"first_name\":\"Agudelo Rojas, Maria Camila\"},\"categories\":[{\"descriptor\":\"CF Operations Reporting\"}],\"recruiters\":[{\"id\":\"102600014\",\"wid\":\"da7d7d2449a21010319c49ab1ed70002\",\"descriptor\":\"Maria Camila Agudelo Rojas (102600014)\"},{\"id\":\"102600268\",\"wid\":\"da7d7d2449a21010318dbda697490001\",\"descriptor\":\"Valentina Malo Suarez (102600268)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0765\",\"descriptor\":\"Specialist, Operations Reporting\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389249\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Mallplaza---Avenida-Calle-19--28---80\/Specialist--Operations-Reporting-Unilingual_R1766531-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Mallplaza---Avenida-Calle-19--28---80\/Specialist--Operations-Reporting-Unilingual_R1766531-1\/apply\",\"job_requisition_id\":\"R1766531\"}],\"organizations\":[{\"wid\":\"ba3d0bd656f9101ac0b60d52af390000\",\"descriptor\":\"Concentrix International Colombia SAS\",\"reference_id\":\"WCO07\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO07\"},{\"wid\":\"598e7abcf5cd101f0072f12095e30000\",\"descriptor\":\"W0ZPUD P_Compensar Co\",\"reference_id\":\"W0ZPUD\",\"custom_reference_id\":\"W0ZPUD\",\"company_reference_id\":null},{\"wid\":\"3597a8640c3d101eef46728319100000\",\"descriptor\":\"18949 - Compensar - WHONELINK033\",\"reference_id\":\"WHONELINK033\",\"custom_reference_id\":\"WHONELINK033\",\"company_reference_id\":null},{\"wid\":\"991069fc1641018b62cb945bf873d683\",\"descriptor\":\"COGS (SITE) Reporting-Direct Billable\",\"reference_id\":\"REPORT-DIRBILL\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"santiago.cardozo2@concentrix.com\"},\"first_name\":\"Santiago Cardozo Celis (102601437)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1766531\",\"wid\":\"e6049669f9631032b9630301e5090000\",\"descriptor\":\"Specialist, Operations Reporting Unilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"882\",\"campaign_id\":\"27174\",\"campaign_title\":\"Specialist, Customer Acquisition R1768645\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Customer Acquisition Specialist\",\"street\":\"EGY Cairo Maadi Location\",\"address\":\"EGY Cairo Maadi Location\",\"city\":null,\"state\":\"Cairo\",\"postal_code\":\"11728\",\"region\":null,\"country\":\"Egypt\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1768645\",\"location\":\"Cairo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-30T20:07:51.038+08:00\",\"created_at\":\"2026-09-30T20:04:51.325+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzE3NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo-Maadi-Location\/B2B-Customer-Acquisition-Specialist_R1768645\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":null,\"state\":\"Cairo\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":\"11728\",\"primary_location\":{\"id\":\"EG-CAI-MAADI-01\",\"wid\":\"e098d44b02b50190632fa5bc612034cd\",\"descriptor\":\"EGY Cairo Maadi Location\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"mahmoud.essam@concentrix.com\"},\"first_name\":\"Abdel El-Satar, Mahmoud Essam\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102232595\",\"wid\":\"fd46b33b9ba410109b5014a47a410000\",\"descriptor\":\"Kareem Refat Shazly Mohamed (102232595)\"},{\"id\":\"101785635\",\"wid\":\"3299c9f1a51d0135f15bd5ea40061421\",\"descriptor\":\"Mahmoud Essam (101785635)\"},{\"id\":\"101779884\",\"wid\":\"10e13862891a01c67c4eea5d4e012d42\",\"descriptor\":\"Engy Hany Elnazer (101779884)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02CA\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389174\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo-Maadi-Location\/B2B-Customer-Acquisition-Specialist_R1768645\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo-Maadi-Location\/B2B-Customer-Acquisition-Specialist_R1768645\/apply\",\"job_requisition_id\":\"R1768645\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mahmoud.essam@concentrix.com\"},\"first_name\":\"Mahmoud Essam (101785635)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1768645\",\"wid\":\"e4fd0de413251032b1d51fccadd70000\",\"descriptor\":\"B2B Customer Acquisition Specialist\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"883\",\"campaign_id\":\"27172\",\"campaign_title\":\"Professional I, Payroll R1768605\",\"campaign_type\":\"job_application\",\"job_title\":\"Charg\u00e9(e) de Paie (F\/H)\",\"street\":\"BEN COTONOU - Parcel F et G , Quartier Enagnon 4eme Arrondissement \u00eelot 40002\",\"address\":\"BEN COTONOU - Parcel F et G , Quartier Enagnon 4eme Arrondissement \u00eelot 40002\",\"city\":\"COTONOU\",\"state\":\"Littoral Department\",\"postal_code\":null,\"region\":null,\"country\":\"Benin\",\"short_description\":\"\",\"long_description\":\"<p><span style=\\\"color:#000000\\\"><b>Qui sommes-nous ?<\/b><\/span><\/p><p><span style=\\\"color:#000000\\\">Concentrix est un leader mondial de l\u2019exp\u00e9rience client, pr\u00e9sent dans plus de 70 pays. Chez Concentrix B\u00e9nin, nous sommes convaincus que la performance durable repose avant tout sur le bien-\u00eatre et l&#39;engagement de nos collaborateurs.<\/span><\/p><p><span style=\\\"color:#000000\\\">Au sein du d\u00e9partement People Solutions, nous souhaitons recruter un(e) Charg\u00e9(e) de <span style=\\\"font-size:inherit\\\">Paie<\/span>, afin de garantir la fiabilit\u00e9, l&#39;exactitude et la conformit\u00e9 du traitement de la <span style=\\\"font-size:inherit\\\">paie<\/span> de nos \u00e9quipes.<br \/><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Pourquoi rejoindre Concentrix ?<\/b><\/span><\/p><p><span style=\\\"color:#000000\\\">En rejoignant Concentrix en qualit\u00e9 de Charg\u00e9(e) de <span style=\\\"font-size:inherit\\\">Paie<\/span>, vous contribuerez directement \u00e0 la confiance des collaborateurs, en s\u00e9curisant chaque mois le traitement de leur r\u00e9mun\u00e9ration.<\/span><\/p><p><span style=\\\"color:#000000\\\">Vous participerez \u00e0 l&#39;am\u00e9lioration continue, \u00e0 l&#39;automatisation et \u00e0 la digitalisation des processus de <span style=\\\"font-size:inherit\\\">paie<\/span> au sein d&#39;un environnement international, multiculturel et en constante \u00e9volution.<br \/><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Objet du poste<\/b><\/span><\/p><p><span style=\\\"color:#000000\\\">Le\/La Charg\u00e9(e) de <span style=\\\"font-size:inherit\\\">Paie<\/span> assure la pr\u00e9paration, le traitement, le contr\u00f4le et le suivi de la <span style=\\\"font-size:inherit\\\">paie<\/span> des collaborateurs, dans le respect des proc\u00e9dures internes, des d\u00e9lais et de la l\u00e9gislation sociale et fiscale en vigueur.<\/span><\/p><p><span style=\\\"color:#000000\\\">Il\/Elle garantit la fiabilit\u00e9, l\u2019exactitude, la conformit\u00e9 et la confidentialit\u00e9 des donn\u00e9es de <span style=\\\"font-size:inherit\\\">paie<\/span>, depuis la collecte des \u00e9l\u00e9ments variables jusqu\u2019au contr\u00f4le des \u00e9tats de <span style=\\\"font-size:inherit\\\">paie<\/span> et au suivi des d\u00e9clarations et obligations associ\u00e9es.<\/span><\/p><p><span style=\\\"color:#000000\\\">Il\/Elle assure \u00e9galement le traitement des r\u00e9clamations relatives \u00e0 la <span style=\\\"font-size:inherit\\\">paie<\/span>, analyse les anomalies, effectue les rapprochements n\u00e9cessaires et contribue \u00e0 l\u2019am\u00e9lioration continue des processus et outils de <span style=\\\"font-size:inherit\\\">paie<\/span>.<br \/><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Principales missions<br \/><\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>1. Pr\u00e9paration et traitement de la <span style=\\\"font-size:inherit\\\">paie<\/span><\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Le\/La Charg\u00e9(e) de <span style=\\\"font-size:inherit\\\">Paie<\/span> sera charg\u00e9(e) de :<\/b><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Collecter et centraliser l\u2019ensemble des \u00e9l\u00e9ments n\u00e9cessaires au traitement de la <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Contr\u00f4ler les \u00e9l\u00e9ments variables de <span style=\\\"font-size:inherit\\\">paie<\/span> transmis par les diff\u00e9rentes parties prenantes ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Traiter les \u00e9l\u00e9ments relatifs aux absences, cong\u00e9s, heures suppl\u00e9mentaires, primes, indemnit\u00e9s, retenues et autres composantes de r\u00e9mun\u00e9ration ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Int\u00e9grer les \u00e9l\u00e9ments ayant un impact sur la r\u00e9mun\u00e9ration des collaborateurs ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">V\u00e9rifier les donn\u00e9es de pr\u00e9sence, les horaires et les \u00e9l\u00e9ments de temps de travail n\u00e9cessaires au calcul de la <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Pr\u00e9parer les donn\u00e9es n\u00e9cessaires \u00e0 l\u2019\u00e9tablissement des bulletins de <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Effectuer les contr\u00f4les pr\u00e9alables au lancement de la <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Contr\u00f4ler la coh\u00e9rence des donn\u00e9es individuelles et collectives ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Participer au traitement des <span style=\\\"font-size:inherit\\\">paie<\/span>s hors cycle lorsque n\u00e9cessaire ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Veiller au respect du calendrier mensuel de <span style=\\\"font-size:inherit\\\">paie<\/span>.<br \/><\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\"><b>2. Contr\u00f4le et fiabilisation de la <span style=\\\"font-size:inherit\\\">paie<\/span><\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Il\/Elle assurera notamment :<\/b><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Les contr\u00f4les de coh\u00e9rence entre les donn\u00e9es du mois et celles des p\u00e9riodes pr\u00e9c\u00e9dentes ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">L\u2019identification, l\u2019analyse et la correction des anomalies de <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Les rapprochements entre les \u00e9tats de <span style=\\\"font-size:inherit\\\">paie<\/span>, les donn\u00e9es comptables, fiscales et sociales ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Le contr\u00f4le des variations de r\u00e9mun\u00e9ration et l\u2019identification des \u00e9carts inhabituels ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">La v\u00e9rification des donn\u00e9es bancaires n\u00e9cessaires au <span style=\\\"font-size:inherit\\\">paie<\/span>ment des salaires ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Le contr\u00f4le des \u00e9l\u00e9ments ayant un impact sur le net \u00e0 payer ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">La v\u00e9rification de la coh\u00e9rence des montants bruts, retenues, cotisations et nets \u00e0 payer ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Les contr\u00f4les n\u00e9cessaires avant validation d\u00e9finitive de la <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">La documentation des contr\u00f4les r\u00e9alis\u00e9s et la tra\u00e7abilit\u00e9 des corrections effectu\u00e9es ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">La participation \u00e0 la s\u00e9curisation du processus de <span style=\\\"font-size:inherit\\\">paie<\/span> et \u00e0 la pr\u00e9vention des erreurs.<br \/><\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\"><b>3. Gestion des r\u00e9clamations et demandes relatives \u00e0 la <span style=\\\"font-size:inherit\\\">paie<\/span><\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Il\/Elle assurera la gestion des r\u00e9clamations en :<\/b><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">R\u00e9ceptionnant et analysant les r\u00e9clamations des collaborateurs relatives \u00e0 leur r\u00e9mun\u00e9ration ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">V\u00e9rifiant les \u00e9l\u00e9ments \u00e0 l\u2019origine des \u00e9carts ou r\u00e9clamations ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Apportant les r\u00e9ponses et explications n\u00e9cessaires aux collaborateurs ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Proc\u00e9dant aux r\u00e9gularisations lorsque celles-ci sont justifi\u00e9es ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Assurant le suivi des demandes jusqu&#39;\u00e0 leur r\u00e9solution ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Identifiant les anomalies r\u00e9currentes et en proposant des actions correctives ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Garantissant la confidentialit\u00e9 des \u00e9changes et des informations relatives aux r\u00e9mun\u00e9rations.<br \/><\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\"><b>4. Gestion des d\u00e9clarations sociales et fiscales li\u00e9es \u00e0 la <span style=\\\"font-size:inherit\\\">paie<\/span><\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Il\/Elle devra :<\/b><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Participer \u00e0 la pr\u00e9paration des d\u00e9clarations sociales et fiscales li\u00e9es \u00e0 la <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Contr\u00f4ler la coh\u00e9rence des bases d\u00e9claratives avec les donn\u00e9es issues de la <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Pr\u00e9parer les \u00e9tats et documents n\u00e9cessaires aux d\u00e9clarations ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Assurer le suivi des \u00e9ch\u00e9ances d\u00e9claratives et contribuer au respect des d\u00e9lais r\u00e9glementaires ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Participer au suivi des \u00e9changes avec les organismes sociaux et fiscaux comp\u00e9tents ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Identifier et signaler les \u00e9ventuelles anomalies ou incoh\u00e9rences dans les d\u00e9clarations ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Participer au traitement des r\u00e9gularisations sociales et fiscales.<br \/><\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\"><b>5. Reporting et analyse de la <span style=\\\"font-size:inherit\\\">paie<\/span><\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Il\/Elle devra :<\/b><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Produire les reportings mensuels et p\u00e9riodiques relatifs \u00e0 la <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">\u00c9laborer les \u00e9tats de suivi de la masse salariale ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Produire les tableaux de bord et indicateurs li\u00e9s \u00e0 la <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Analyser les \u00e9volutions de la masse salariale et les variations significatives ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Produire les \u00e9tats de rapprochement n\u00e9cessaires au suivi de la <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Pr\u00e9parer les donn\u00e9es n\u00e9cessaires aux reportings RH et Finance ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Analyser les \u00e9carts entre les diff\u00e9rentes p\u00e9riodes de <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Contribuer \u00e0 l\u2019identification des tendances, anomalies et risques li\u00e9s \u00e0 la <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Pr\u00e9parer les donn\u00e9es et documents n\u00e9cessaires aux audits internes et externes.<br \/><\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\"><b>6. Contr\u00f4le, conformit\u00e9 et audit<\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Il\/Elle devra :<\/b><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Veiller au respect des proc\u00e9dures internes relatives au processus de <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">S&#39;assurer de la conformit\u00e9 des traitements de <span style=\\\"font-size:inherit\\\">paie<\/span> avec la r\u00e9glementation sociale et fiscale applicable ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Participer aux contr\u00f4les internes relatifs \u00e0 la <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Pr\u00e9parer les \u00e9l\u00e9ments n\u00e9cessaires aux audits de <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">R\u00e9pondre aux demandes d&#39;information dans le cadre des contr\u00f4les et audits ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Assurer la tra\u00e7abilit\u00e9 des op\u00e9rations et des corrections effectu\u00e9es ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Identifier les risques li\u00e9s au processus de <span style=\\\"font-size:inherit\\\">paie<\/span> et proposer des mesures pr\u00e9ventives ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Mettre en \u0153uvre et suivre les actions correctives issues des contr\u00f4les et audits.<br \/><\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\"><b>7. Gestion et am\u00e9lioration des processus de <span style=\\\"font-size:inherit\\\">paie<\/span><\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Il\/Elle devra :<\/b><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Participer \u00e0 l&#39;am\u00e9lioration continue du processus de <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Identifier les dysfonctionnements et proposer des solutions d&#39;am\u00e9lioration ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Contribuer \u00e0 l&#39;automatisation et \u00e0 la digitalisation des contr\u00f4les de <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Optimiser les outils de suivi et de contr\u00f4le des donn\u00e9es ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Participer \u00e0 la fiabilisation des donn\u00e9es utilis\u00e9es dans le processus de <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Contribuer \u00e0 la formalisation et \u00e0 la mise \u00e0 jour des proc\u00e9dures de <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Participer \u00e0 la mise en \u0153uvre et \u00e0 l&#39;\u00e9volution des outils SIRH et logiciels de <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Collaborer avec les \u00e9quipes RH, Finance, IT et les managers afin de s\u00e9curiser les flux de donn\u00e9es n\u00e9cessaires \u00e0 la <span style=\\\"font-size:inherit\\\">paie<\/span>.<br \/><\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\"><b>8. Confidentialit\u00e9 et protection des donn\u00e9es<\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Il\/Elle devra :<\/b><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Garantir la stricte confidentialit\u00e9 des donn\u00e9es relatives aux r\u00e9mun\u00e9rations ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Veiller \u00e0 la protection des donn\u00e9es personnelles et financi\u00e8res des collaborateurs ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Limiter l&#39;acc\u00e8s aux informations de <span style=\\\"font-size:inherit\\\">paie<\/span> aux personnes habilit\u00e9es ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Respecter les proc\u00e9dures internes relatives \u00e0 la s\u00e9curit\u00e9 et \u00e0 la confidentialit\u00e9 des donn\u00e9es ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Signaler imm\u00e9diatement toute anomalie ou situation susceptible de compromettre la confidentialit\u00e9 des donn\u00e9es de <span style=\\\"font-size:inherit\\\">paie<\/span>.<br \/><\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\"><b>Profil recherch\u00e9<\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Le\/La candidat(e) devra \u00eatre titulaire :<\/b><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">D\u2019un dipl\u00f4me de niveau Bac&#43;4\/5 minimum en Ressources Humaines, Gestion, Comptabilit\u00e9\/Finance, Administration, ou dans un domaine \u00e9quivalent ;<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Une formation ou certification sp\u00e9cialis\u00e9e en <span style=\\\"font-size:inherit\\\">paie<\/span> constituera un atout.<br \/><\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\"><b>Il\/Elle devra justifier :<\/b><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">D\u2019au moins quatre (04) ann\u00e9es d&#39;exp\u00e9rience professionnelle dans un poste de Charg\u00e9(e) de <span style=\\\"font-size:inherit\\\">Paie<\/span>, Gestionnaire de <span style=\\\"font-size:inherit\\\">Paie<\/span> ou fonction \u00e9quivalente ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">D\u2019une exp\u00e9rience significative dans le traitement op\u00e9rationnel de la <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">D\u2019une exp\u00e9rience dans la gestion des \u00e9l\u00e9ments variables de r\u00e9mun\u00e9ration ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">D\u2019une exp\u00e9rience dans le contr\u00f4le et la fiabilisation des donn\u00e9es de <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">D\u2019une exp\u00e9rience dans la pr\u00e9paration des d\u00e9clarations sociales et fiscales.<\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\"><b>Une exp\u00e9rience au sein d&#39;une entreprise internationale, d&#39;un groupe structur\u00e9 ou d&#39;une organisation \u00e0 effectif important constituera un avantage.<br \/><\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b><u>Comp\u00e9tences attendues<\/u><br \/><\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Comp\u00e9tences techniques<\/b><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Tr\u00e8s bonne ma\u00eetrise du processus complet de <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Bonne connaissance de la l\u00e9gislation sociale et fiscale applicable ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Bonne connaissance des obligations sociales et fiscales li\u00e9es \u00e0 la <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Ma\u00eetrise des m\u00e9canismes de calcul et de contr\u00f4le de la r\u00e9mun\u00e9ration ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Bonne capacit\u00e9 \u00e0 analyser les \u00e9l\u00e9ments variables de <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Ma\u00eetrise des techniques de contr\u00f4le et de rapprochement des donn\u00e9es ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Tr\u00e8s bonne ma\u00eetrise d&#39;Excel, notamment des formules, tableaux crois\u00e9s dynamiques et outils d&#39;analyse ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Ma\u00eetrise ou bonne connaissance des logiciels de <span style=\\\"font-size:inherit\\\">paie<\/span> et SIRH ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Capacit\u00e9 \u00e0 produire et analyser des reportings de <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Capacit\u00e9 \u00e0 identifier, analyser et r\u00e9soudre les anomalies ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Bonne connaissance des processus comptables li\u00e9s \u00e0 la <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Capacit\u00e9 \u00e0 travailler avec des volumes importants de donn\u00e9es ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Capacit\u00e9 \u00e0 respecter des calendriers de <span style=\\\"font-size:inherit\\\">paie<\/span> stricts ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">La ma\u00eetrise de l&#39;anglais constitue un atout.<br \/><\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\"><b>Qualit\u00e9s personnelles<\/b><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Rigueur et pr\u00e9cision ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Sens aigu du d\u00e9tail ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Forte capacit\u00e9 d\u2019analyse ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Organisation et m\u00e9thode ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Respect strict des d\u00e9lais ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Discr\u00e9tion et confidentialit\u00e9 ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Fiabilit\u00e9 et sens des responsabilit\u00e9s ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">R\u00e9activit\u00e9 et capacit\u00e9 \u00e0 g\u00e9rer les urgences ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Capacit\u00e9 \u00e0 travailler sous pression, notamment pendant les p\u00e9riodes de cl\u00f4ture de <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Esprit critique et capacit\u00e9 \u00e0 d\u00e9tecter les incoh\u00e9rences ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Proactivit\u00e9 et force de proposition ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Autonomie ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Sens du service ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Bonnes capacit\u00e9s de communication ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Esprit d&#39;\u00e9quipe ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Capacit\u00e9 \u00e0 travailler avec plusieurs interlocuteurs.<br \/><\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\"><b>Modalit\u00e9s du poste<\/b><\/span><\/p><p><span style=\\\"color:#000000\\\">Le\/La Charg\u00e9(e) de <span style=\\\"font-size:inherit\\\">Paie<\/span> sera recrut\u00e9(e) en contrat \u00e0 dur\u00e9e ind\u00e9termin\u00e9e (CDI) au sein du d\u00e9partement People Solutions. Il\/Elle sera rattach\u00e9(e) au Responsable Ressources Humaines<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Lieu d\u2019affectation<\/b><\/span><\/p><p><span style=\\\"color:#000000\\\">Le poste est bas\u00e9 dans les locaux de Concentrix B\u00e9nin, \u00e0 Cotonou<b>.<\/b><\/span><\/p>\",\"ats_external_id\":\"R1768605\",\"location\":\"COTONOU, Littoral Department\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-30T22:07:02.058+08:00\",\"created_at\":\"2026-09-30T20:04:49.889+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzE3Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BEN-COTONOU---Parcel-F-et-G--Quartier-Enagnon-4eme-Arrondissement-lot-40002\/Charg-e--de-Paie--F-H-_R1768605\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Payroll\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"COTONOU\",\"state\":null,\"country\":{\"wid\":\"beb6ea2b448f411399a9f5ed7a5d9559\",\"iso2\":\"BJ\",\"iso3\":\"BEN\",\"descriptor\":\"Benin\",\"iso_numeric\":\"204\"},\"postal_code\":null,\"primary_location\":{\"id\":\"BJ-COT-QUART-01\",\"wid\":\"68dbf0c92c83101d8a5b073f39c30000\",\"descriptor\":\"BEN COTONOU - Parcel F et G , Quartier Enagnon 4eme Arrondissement \u00eelot 40002\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"gedeon.aihonnou@concentrix.com\"},\"first_name\":\"Aihonnou, G\u00e9d\u00e9on\"},\"categories\":[{\"descriptor\":\"CF Payroll\"}],\"recruiters\":[{\"id\":\"103600330\",\"wid\":\"26aae737f173100c53d1b36e3c5c0000\",\"descriptor\":\"G\u00e9d\u00e9on Aihonnou (103600330)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0821\",\"descriptor\":\"Professional I, Payroll\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389103\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BEN-COTONOU---Parcel-F-et-G--Quartier-Enagnon-4eme-Arrondissement-lot-40002\/Charg-e--de-Paie--F-H-_R1768605\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BEN-COTONOU---Parcel-F-et-G--Quartier-Enagnon-4eme-Arrondissement-lot-40002\/Charg-e--de-Paie--F-H-_R1768605\/apply\",\"job_requisition_id\":\"R1768605\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"innocent.gassissoulitassou@concentrix.com\"},\"first_name\":\"Innocent Gassissou Litassou (102564520)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1768605\",\"wid\":\"e6049669f9631032ae7b281125dc0000\",\"descriptor\":\"Charg\u00e9(e) de Paie (F\/H)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"884\",\"campaign_id\":\"27154\",\"campaign_title\":\"SDET II (TCF) R1768596\",\"campaign_type\":\"job_application\",\"job_title\":\"SDET II (TCF)\",\"street\":\"IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion\",\"address\":\"IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion\",\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"postal_code\":\"500032\",\"region\":null,\"country\":\"India\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Responsibilities:<br \/><br \/>- 5 to 7 years of QA Experience, developing\/implementing test strategies, test cases and scripts<br \/>- Collaborate &amp; Work extensively with cross-functional development teams, including analysts, engineers, and QA.<br \/>- Must be able to work in an agile, dynamic, varied, and fast paced environment.<br \/>- Should have experience in writing manual test cases based on Acceptance test criteria<br \/>- Ability to work independently, self-motivated and detail-oriented.<br \/>- Should demonstrate skills to Analyze logs, verify, reproduce and correct defects.<br \/>- Familiar with agile methodology scrum calls, retrospective, sprint planning, user story effort and point estimation<br \/>- Strong communication skills and should be able to co-ordinate with team on accomplishing tasks<br \/><br \/>Primary Skills:<br \/>- Expertise in Robot Framework with Python<br \/>- Expertise in API and Service Automation<br \/>- Expertise in CI\/CD and DevOps Automation<br \/>- Expertise in GitHub Actions<br \/>- Expertise in AI-Assisted Quality Engineering using GitHub Copilot and GenAI tools<br \/>- Expertise in Test Data Management and Data Validation<br \/>- Expertise in Modern Automation Frameworks and Emerging Automation Technologies<br \/>- Hands on understanding of DataBases and Knowledge on SQL.<br \/>- Excellent troubleshooting skills to root cause complex issues is required<br \/><br \/>Secondary skills: (Good to have)<br \/>- Hands-on experience with Selenium WebDriver, Page Object Model (POM), dynamic locators, and waits<br \/>- Experience with BDD frameworks like Cucumber and reporting tools such as Allure or Extent<br \/>- Experience in design &amp; development of automation frameworks is added advantage\u00a0<\/p>\",\"ats_external_id\":\"R1768596\",\"location\":\"Hyderabad, Telang\u0101na\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-10-01T16:05:18.468+08:00\",\"created_at\":\"2026-09-30T18:06:47.872+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzE1NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad-Raidurg-Village-B7-South-Tower-Serilingampally-Mandal-Divya-Sree-Orion\/SDET-II--TCF-_R1768596-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"organization_reference_id\":\"PIN08\"},\"location\":{\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"500032\",\"primary_location\":{\"id\":\"IN-HYD-RAIDU-03\",\"wid\":\"8a88e957a11f010fb8c6297898970000\",\"descriptor\":\"IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nivetha.anantharaj@concentrix.com\"},\"first_name\":\"Anantharaj, Nivetha\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"103354823\",\"wid\":\"22f8820a39fa101d7a8fb2aa54e80000\",\"descriptor\":\"Nivetha Anantharaj (103354823)\"},{\"id\":\"103267274\",\"wid\":\"03ebf0f8cfc910035ea211bfeeac0000\",\"descriptor\":\"Chitteti Rani (103267274)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0445\",\"descriptor\":\"SDET II (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389200\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad-Raidurg-Village-B7-South-Tower-Serilingampally-Mandal-Divya-Sree-Orion\/SDET-II--TCF-_R1768596-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad-Raidurg-Village-B7-South-Tower-Serilingampally-Mandal-Divya-Sree-Orion\/SDET-II--TCF-_R1768596-1\/apply\",\"job_requisition_id\":\"R1768596\"}],\"organizations\":[{\"wid\":\"30665b72e7e6101d3511d434f3b90000\",\"descriptor\":\"CAT-ITES\",\"reference_id\":\"CAT-ITES\",\"custom_reference_id\":\"CAT-ITES\",\"company_reference_id\":null},{\"wid\":\"c8845a804ff7011141d305990c750000\",\"descriptor\":\"W0ZG5G Uprr Billable Usa\",\"reference_id\":\"W0ZG5G\",\"custom_reference_id\":\"W0ZG5G\",\"company_reference_id\":null},{\"wid\":\"5bf9c50ec22410097a75ce41f9390000\",\"descriptor\":\"COGS (CORP) Digital Experiences SL\",\"reference_id\":\"CORCATCONTCOMM\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"custom_reference_id\":null,\"company_reference_id\":\"PIN08\"},{\"wid\":\"a8114e762f111021c41db70828070000\",\"descriptor\":\"UPRR: Train Operations\",\"reference_id\":\"UPRR: Train Operations_20250204_IND\",\"custom_reference_id\":\"UPRR: Train Operations_20250204_IND\",\"company_reference_id\":null},{\"wid\":\"f74bef87fd1d01112caa426c29140000\",\"descriptor\":\"6950 - Union Pacific Railroad - PUSA0365\",\"reference_id\":\"PUSA0365\",\"custom_reference_id\":\"PUSA0365\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"swami.talupula@concentrix.com\"},\"first_name\":\"Swami Talupula (102012271)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1768596\",\"wid\":\"e6049669f9631032acbeaa74c25e0000\",\"descriptor\":\"SDET II (TCF)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1738\",\"campaign_id\":\"1188\",\"campaign_title\":\"GTM \/ CH \/ WAL \/ Swisscom \/ German-French-Italian_Titel_1\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenservice Mitarbeiter B2B (m\/w\/d) Deutsch-Franz\u00f6sisch \/ Deutsch-Italienisch\",\"street\":\"Richtistrasse 5\",\"address\":\"Richtistrasse 5\",\"city\":\"Wallisellen\",\"state\":\"Z\u00fcrich\",\"postal_code\":\"8304\",\"region\":\"Z\u00fcrich\",\"country\":\"Switzerland\",\"short_description\":\"Bewirb dich jetzt! Deutsch-Franz\u00f6sischer \/ -Italienischer \/ -Englischer Support!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Kundenbetreuer (m\/w\/d) f&uuml;r Gesch&auml;ftskunden<\/strong>.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Start: schnellstm&ouml;glich<\/li>\\n<li>Pensum: 80-100%<\/li>\\n<li>Standort: Wallisellen ZH<\/li>\\n<li>Montag - Freitag, zwischen 08:00 und 17:30 Uhr &ndash; freie Wochenenden!<\/li>\\n<li>Outbound<\/li>\\n<li>Supportsprachen: Deutsch &amp; Deutsch kombiniert mit Franz&ouml;sisch oder Italienisch<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unbefristet<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen telefonischen Kundenanfragen aus dem Telekommunikationsbereich.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong><br \/>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li>Du <strong>ber&auml;tst unsere Kunden professionell<\/strong> und freundlich &uuml;ber unsere <strong>Telekommunikationsprodukte und -dienstleistungen.<\/strong><\/li>\\n<li><strong>Verkaufe aktiv Produkte und Dienstleistungen <\/strong>mit dem Ziel, die Verkaufsziele zu erreichen und zu &uuml;bertreffen.<\/li>\\n<li>Unterst&uuml;tze unsere Kunden bei <strong>Anfragen und Problemen<\/strong>, um ihre&nbsp;<strong>Zufriedenheit sicherzustellen.<\/strong><\/li>\\n<li>Bleibe auf dem neuesten Stand unserer Produktpalette und der unserer Wettbewerber, um <strong>kompetent beraten <\/strong>zu k&ouml;nnen.<\/li>\\n<li><strong>Pflege Kundenbeziehungen <\/strong>durch regelm&auml;ssige und <strong>proaktive Ansprache<\/strong>.<\/li>\\n<li><strong>Erkenne Verkaufschancen <\/strong>und nutze <strong>Cross- und Upselling-Strategien<\/strong>.<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen.<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li><strong>Sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift.<\/li>\\n<li>Und sehr gute <strong>Franz&ouml;sisch- oder Italienischkenntnisse in Wort und Schrift.<\/strong><\/li>\\n<li>Du sprichst zus&auml;tzlich <strong>Schweizerdeutsch<\/strong>.<\/li>\\n<li>Du hast <strong>Spass <\/strong>am Vertrieb und bringst &Uuml;berzeugungskraft mit.<\/li>\\n<li>Du hast eine <strong>starke Kunden- und Serviceorientierung<\/strong>.<\/li>\\n<li><strong>Komplexe, technische Sachverhalte<\/strong> kannst du <strong>verst&auml;ndlich erkl&auml;ren<\/strong>.<\/li>\\n<li>Deine <strong>Ziele zu erreichen<\/strong> hat oberste Priorit&auml;t.<\/li>\\n<li>Du <strong>arbeitest<\/strong> erfolgreich <strong>selbst&auml;ndig und im Team<\/strong>.<\/li>\\n<li>Du bringst <strong>Begeisterung f&uuml;r technische Produkte<\/strong> und Innovationen mit.<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Ein branchen&uuml;bliches Gehalt mit zus&auml;tzlichen <strong>attraktiven Verkaufspr&auml;mien.<\/strong><\/li>\\n<li>Eine unbefristete Anstellung in <strong>Voll- oder Teilzeit<\/strong> (ab 80% pro Woche).<\/li>\\n<li>Die <strong>Wochenenden sind frei<\/strong> und geh&ouml;ren dir!<\/li>\\n<li>Eine <strong>flexible Einsatzplanung<\/strong>, mit der sich f&uuml;r jede Lebenslage eine passende L&ouml;sung finden l&auml;sst.<\/li>\\n<li>Regelm&auml;ssige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/li>\\n<li>Interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten <\/strong>und das sogar weltweit.<\/li>\\n<li>Ein <strong>modernes und angenehmes Arbeitsumfeld <\/strong>in einem motivierten Team.<\/li>\\n<li>Eine Vielzahl an <strong>Mitarbeiter-Rabatten<\/strong>, speziell von Concentrix mit namhaften Partnern verhandelt.<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter <span data-teams=\\\"true\\\">0 78 220 78 49<\/span> oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Schweiz AG&nbsp;<br \/>Richtistrasse 5, CH-8304 Wallisellen &nbsp; &nbsp; &nbsp;&nbsp;<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<br \/><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<br \/>Gem&auml;ss schweizerischem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in der Schweiz verf&uuml;gen.<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"CH-1188\",\"location\":\"Wallisellen, Z\u00fcrich\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"CHF\",\"updated_at\":\"2026-09-30T14:52:22.896+02:00\",\"created_at\":\"2026-09-30T14:41:11.946+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTg4?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTg4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1628\",\"campaign_id\":\"1150\",\"campaign_title\":\"Advisor II, B2B Sales R1768620\",\"campaign_type\":\"job_application\",\"job_title\":\"Inbound Sales Representative - (French Speaking) - Hybrid - HS03\",\"street\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"address\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"city\":\"Valencia\",\"state\":\"Valencia\",\"postal_code\":\"46021\",\"region\":\"Valencia\",\"country\":\"Spain\",\"short_description\":\" .\",\"long_description\":\"<br \/><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p>\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Inbound Sales Representative SMB <\/b>hybrid in Valencia you will be part of our team of game-changers who are powering the brands of the future.\u00a0\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Career growth and personal development\u00a0<\/b><\/p><p style=\\\"color:#3b3b3b !important\\\"><b>\u00a0<\/b><\/p><p style=\\\"color:#3b3b3b !important\\\">This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">As an <b>Inbound Sales Representative<\/b>, you will play a key role in driving business growth by engaging with prospective and existing customers, identifying their needs, and delivering tailored solutions.<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Your responsibilities will include:<\/b><\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><ul><li style=\\\"color:#3b3b3b !important\\\">Managing inbound customer inquiries via phone and email, providing timely, professional, and accurate support.<\/li><li style=\\\"color:#3b3b3b !important\\\">Consulting with customers to understand their business needs and recommend appropriate products and services.<\/li><li style=\\\"color:#3b3b3b !important\\\">Building and maintaining strong relationships with leads and customers to foster engagement and drive sales opportunities.<\/li><li style=\\\"color:#3b3b3b !important\\\">Accurately updating and maintaining customer information and sales activities within the CRM system.<\/li><li style=\\\"color:#3b3b3b !important\\\">Achieving individual sales targets and contributing to overall team performance goals.<\/li><li style=\\\"color:#3b3b3b !important\\\">Developing and maintaining a strong understanding of products, pricing, promotions, and internal procedures.<\/li><li style=\\\"color:#3b3b3b !important\\\">Ensuring service quality meets contractual objectives and key performance indicators (KPIs).<\/li><li style=\\\"color:#3b3b3b !important\\\">Delivering an exceptional customer experience through professional, courteous, and customer-focused interactions.<\/li><li style=\\\"color:#3b3b3b !important\\\">Supporting customer retention efforts by ensuring satisfaction and identifying opportunities for upselling and cross-selling.<\/li><li style=\\\"color:#3b3b3b !important\\\">Participating in initiatives designed to enhance customer satisfaction, improve sales performance, and drive continuous improvement.<\/li><li style=\\\"color:#3b3b3b !important\\\">Conducting outbound follow-up activities related to marketing campaigns, lead nurturing, and business development opportunities when required.<\/li><\/ul><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>What you&#39;ll bring:<\/b><\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><ul><li style=\\\"color:#3b3b3b !important\\\">Strong communication and relationship-building skills.<\/li><li style=\\\"color:#3b3b3b !important\\\">Customer-focused mindset with a passion for sales.<\/li><li style=\\\"color:#3b3b3b !important\\\">Ability to work in a target-driven environment and meet performance objectives.<\/li><li style=\\\"color:#3b3b3b !important\\\">Experience using CRM platforms and managing customer pipelines.<\/li><li style=\\\"color:#3b3b3b !important\\\">Excellent organizational and problem-solving skills.<\/li><\/ul><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Concentrix is a great match if you:<\/b>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Native French and advanced level of English<\/p><p style=\\\"color:#3b3b3b !important\\\">- Have a solid Sales Background (outbound environment)\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Are achievement and goal oriented and motivated and self-starter\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Have strong communication and good computer skills\u00a0\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Have pipeline management and forecasting experience\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>It would be a plus if you have\u00a0<\/b><\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Previous experience working with channel\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>What\u2019s in it for you<\/b>\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Full time 39 hours\/week permanent contract: Monday to Friday from 09:00 - 18:00<\/p><p style=\\\"color:#3b3b3b !important\\\">- Salary 20.876 euros gross\/year &#43; up to 5.000 euros gross\/year in bonus &#43; medical insurance<\/p><p style=\\\"color:#3b3b3b !important\\\">- Great office location in Valencia with Hybrid mode available<\/p><p style=\\\"color:#3b3b3b !important\\\">- Full paid training about the company and the project you will be working on\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Career development program and specialized courses\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Experience the best version of you!\u00a0<\/b><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><p style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">R1768620<\/span><\/p>\",\"ats_external_id\":\"R1768620\",\"location\":\"Valencia, Valencia\",\"job_type\":\"full_time\",\"salary\":\"1739.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-03T14:04:13.847+02:00\",\"created_at\":\"2026-09-30T14:04:37.730+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTUw?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTUw\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Valencia\",\"state\":\"Valencia\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"46021\",\"primary_location\":{\"id\":\"ES-VAL-DARAG-01\",\"wid\":\"abb4c0410095101d47a03912228a0000\",\"descriptor\":\"ESP Valencia - Av. d'Arag\u00f3, 30\"}},\"languages\":[\"English\",\"French\"],\"recruiter\":{\"email\":{\"address\":\"petronela.lukacova@concentrix.com\"},\"first_name\":\"Luk\u00e1\u010dov\u00e1, Petronela\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389593\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Valencia---Av-dArag-30\/Inbound-Sales-Representative----French-Speaking----Hybrid---HS03_R1768620\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Valencia---Av-dArag-30\/Inbound-Sales-Representative----French-Speaking----Hybrid---HS03_R1768620\/apply\",\"job_requisition_id\":\"R1768620\"}],\"organizations\":[{\"wid\":\"003ea3a0bf73101ee7959c6a0e830000\",\"descriptor\":\"20146 - Hpinc - WHSBTSPAIN26\",\"reference_id\":\"WHSBTSPAIN26\",\"custom_reference_id\":\"WHSBTSPAIN26\",\"company_reference_id\":null},{\"wid\":\"762a036300cf101ef56c04aedba20000\",\"descriptor\":\"W0ZMTM P_Sbt_Spain_Hpi Store Hpi Stor\",\"reference_id\":\"W0ZMTM\",\"custom_reference_id\":\"W0ZMTM\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"khaled.akram1@concentrix.com\"},\"first_name\":\"Khaled Shahzad Akram (102539841)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1768620\",\"wid\":\"0e2539c721a91032af3ebba2b82e0000\",\"descriptor\":\"Inbound Sales Representative - (French Speaking) - Hybrid - HS03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1629\",\"campaign_id\":\"1149\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1768615\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Support Consultant (German-speaking) - On-site KL01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\" \",\"long_description\":\"<p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Experience the power of a game-changing career\u00a0<\/span><\/b><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/b><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">If you\u2019re looking to grow and be inspired, as a\u00a0<\/span><b><span style=\\\"font-size:inherit\\\">Fashion Support Consultant<\/span><\/b><span style=\\\"font-size:inherit\\\"> <\/span><b><span style=\\\"font-size:inherit\\\">in Barcelona (on-site)<\/span><\/b><span style=\\\"font-size:inherit\\\">, you will be part of our team of game-changers who are powering the brands of the future in the fashion industry.\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Career growth and personal development\u00a0\u00a0<\/span><\/b><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">What you will do in this role\u00a0\u00a0<\/span><\/b><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">As a <\/span><b><span style=\\\"font-size:inherit\\\">Fashion Support Consultant<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0on our team, you will:\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Handle incoming customers contacts (via telephone, email, chat or other automated alerts) and solve users\u2019 demands\u00a0<br \/>- Log call details onto call management systems and provide response and resolution within SLA\u00a0<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers\u00a0<br \/>- Ensure contractual SLA is maintained\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Your qualifications\u00a0\u00a0<\/span><\/b><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Concentrix is a great match if you:\u00a0\u00a0<\/span><\/b><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Are proficient or bilingual in\u00a0German and advanced in English\u00a0<br \/>- Have good disposition to work in a customer service environment\u00a0<br \/>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<br \/>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">It will be a plus if you have:\u00a0<\/span><\/b><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">What\u2019s in it for you\u00a0\u00a0<\/span><\/b><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Full-time 39 hours\/week permanent contract: rotative Monday to Friday between 9:00 - 19:00<br \/>- Salary <\/span><\/span>19623,9<span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\"> euros gross\/year &#43; up to 2000 euros gross\/year in bonus \u00a0<br \/>- Central location in Barcelona \u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses \u00a0<br \/>\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Experience the best version of you!\u00a0\u00a0<\/span><\/b><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">At\u00a0<\/span><b><span style=\\\"font-size:inherit\\\">Concentrix<\/span><\/b><span style=\\\"font-size:inherit\\\">, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><i><span style=\\\"font-size:inherit\\\">Concentrix is an equal opportunity employer\u00a0\u00a0<\/span><\/i><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><i><span style=\\\"font-size:inherit\\\">We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0\u00a0<br \/><\/span><\/i><\/span>R1768615<\/p><br \/>\",\"ats_external_id\":\"R1768615\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-01T16:04:37.133+02:00\",\"created_at\":\"2026-09-30T14:04:36.866+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTQ5?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTQ5\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"German\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"carlota.albert@concentrix.com\"},\"first_name\":\"Albert Rosario, Carlota\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103362408\",\"wid\":\"e7d9845c57a9101fa6acd0d0293a0000\",\"descriptor\":\"Carlota Albert Rosario (103362408)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389289\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fashion-Support-Consultant--German-speaking----On-site-KL01_R1768615\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fashion-Support-Consultant--German-speaking----On-site-KL01_R1768615\/apply\",\"job_requisition_id\":\"R1768615\"}],\"organizations\":[{\"wid\":\"598e7abcf5cd101fc6e2b468c86a0000\",\"descriptor\":\"20098 - G_Iii Apparel Group - WHSBTSPAIN216\",\"reference_id\":\"WHSBTSPAIN216\",\"custom_reference_id\":\"WHSBTSPAIN216\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"399e513c0e2b101fc8afa7419a070000\",\"descriptor\":\"W0ZN53 P_Sbt_Spain_Karl Lagerfeld\",\"reference_id\":\"W0ZN53\",\"custom_reference_id\":\"W0ZN53\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"paola.trepiedi@concentrix.com\"},\"first_name\":\"Paola Trepiedi (102541896)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1768615\",\"wid\":\"89c6ce2a007b104226ba770b1e430000\",\"descriptor\":\"Fashion Support Consultant (German-speaking) - On-site KL01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"2064\",\"campaign_id\":\"1624\",\"campaign_title\":\"JPO HANDICAPES CONSEILLERS CLIENT (H\/F)\",\"campaign_type\":\"job_application\",\"job_title\":\"JPO HANDICAPES \/ Conseiller client (F\/H)- Service Client \",\"street\":null,\"address\":null,\"city\":\"Benin\",\"state\":null,\"postal_code\":null,\"region\":\"Benin\",\"country\":\"Benin\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p>&nbsp;<\/p>\\n<p><strong>\ud83d\udce2 Offre exclusive : Journ&eacute;e Portes Ouvertes (JPO) Handicap&eacute;s<\/strong><\/p>\\n<p><em>Cette offre est sp&eacute;cifiquement r&eacute;serv&eacute;e &agrave; la JPO Handicap. Les candidatures sont ouvertes <strong>jusqu'au dimanche 4 octobre 2026 &agrave; 00h<\/strong>. Pass&eacute; ce d&eacute;lai, l'offre sera cl&ocirc;tur&eacute;e : ne tardez pas &agrave; postuler !<br \/><br \/><\/em><\/p>\\n<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d'&ecirc;tre l'interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<ul>\\n<li>Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/li>\\n<li>Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/li>\\n<li>G&eacute;rer efficacement les r&eacute;clamations.<\/li>\\n<li>&Ecirc;tre un ambassadeur de la satisfaction client !<\/li>\\n<\/ul>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons :<\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<ul>\\n<li><strong>R&eacute;mun&eacute;ration et avantages :<\/strong>\\n<ul>\\n<li>Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/li>\\n<li>Un contrat de 40 heures par semaine.<\/li>\\n<li>Une mutuelle d'entreprise prise en charge &agrave; hauteur de 80 %.<\/li>\\n<li>Un remboursement des transports en commun &agrave; hauteur de 60 %.<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Conditions de travail optimales :<\/strong>\\n<ul>\\n<li>Une formation initiale et continue.<\/li>\\n<li>Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/li>\\n<li>Des perspectives d'&eacute;volution professionnelle.<\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<p><strong>Le profil recherch&eacute; :<\/strong><\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<ul>\\n<li>Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l'&eacute;crit qu'&agrave; l'oral. \ud83d\udde3\ufe0f<\/li>\\n<li>Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/li>\\n<li>Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/li>\\n<li>Sont disponibles du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h00.<\/li>\\n<\/ul>\\n<p><strong>Date limite :<\/strong><\/p>\\n<p><em>Les candidatures sont accept&eacute;es jusqu'au dimanche 4 octobre 2026 &agrave; 00h.<\/em><\/p>\\n<p><strong>NB :<\/strong> Seuls les candidats ayant valid&eacute; le test avec le score requis seront invit&eacute;s sur site.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"BJ-1624\",\"location\":\"Benin, Benin\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-03T01:59:14.123+02:00\",\"created_at\":\"2026-09-30T13:59:24.874+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjI0?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjI0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"8\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1799\",\"campaign_id\":\"60\",\"campaign_title\":\"Xerox\/Italian\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Italian-Speaking Customer Advisor, Technical Support \",\"street\":\"GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs\",\"address\":\"GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs\",\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":\"0179\",\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix today!\",\"long_description\":\"<p>The Advisor I, Technical Support responds to basic and routine inquiries of a technical nature including hardware\/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Assist external users of the client's technical products or services; identify, investigate, research and provide resolution to user questions and problems<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">. <strong>Italian (C1); English (B2)<\/strong><\/p>\\n<p>&bull; Troubleshoot basic and routine customer issues that are technical in nature; including hardware, software, networking, or other designated client products&nbsp;<\/p>\\n<p>&bull; Follow appropriate escalation path to resolve technical issues; including making follow up outbound calls to customers or other parties as needed<\/p>\\n<p>&bull; Solve problems that are generally unstructured and require extensive use of conceptual thinking skills<\/p>\\n<p>&bull; Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<p>&bull; Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\\n<p>&bull; Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer&nbsp;<\/p>\\n<p>&bull; Clarify customer requirements; probe for understanding<\/p>\\n<p>&bull; Prepare complete and accurate work including appropriately notating accounts as required<\/p>\\n<p>&bull; Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"GE-60\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-01T03:59:11.786+04:00\",\"created_at\":\"2026-09-30T13:04:58.103+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MA?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"temporarily_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"885\",\"campaign_id\":\"27123\",\"campaign_title\":\"Sr. Application Support Engineer (TCF) R1768399\",\"campaign_type\":\"job_application\",\"job_title\":\"MECM\/SCCM\/Infrastructure Engineer (Bilingual English)\",\"street\":\"CRI Work-at-Home\",\"address\":\"CRI Work-at-Home\",\"city\":\"CRI\",\"state\":\"Alajuela\",\"postal_code\":\".\",\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><span style=\\\"color:#374151\\\">We are seeking a highly skilled and proactive <\/span><span style=\\\"color:#111827\\\">Microsoft MECM\/SCCM\/Intune Customer Engineer<\/span> to serve as a trusted consultant and technical advisor for customers. In this role, you will design, assess, maintain, troubleshoot, and optimize Microsoft Endpoint Configuration Manager, System Center Configuration Manager, and Intune environments while helping customers achieve their endpoint management goals. You will partner directly with technical teams and customer leadership to deliver practical guidance, reliable solutions, and measurable outcomes. This is a bilingual English role.<\/p><br \/><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Responsibilities<\/b><\/span><\/h2><ul><li><span style=\\\"color:#374151\\\">Work directly with customers as a consultant, technical advisor, and trusted infrastructure expert.<\/span><\/li><li><span style=\\\"color:#374151\\\">Design, deploy, review, and assess the health of MECM\/SCCM infrastructure and client environments.<\/span><\/li><li><span style=\\\"color:#374151\\\">Upgrade, update, maintain, and troubleshoot SCCM hierarchy components.<\/span><\/li><li><span style=\\\"color:#374151\\\">Diagnose and resolve issues across MECM\/SCCM infrastructure, clients, software updates, task sequences, and related endpoint management services.<\/span><\/li><li><span style=\\\"color:#374151\\\">Tune and optimize SCCM environments for performance, reliability, and scalability.<\/span><\/li><li><span style=\\\"color:#374151\\\">Assist customers with reporting needs using SCCM reporting capabilities, SSRS, and\/or Power BI.<\/span><\/li><li><span style=\\\"color:#374151\\\">Support setup, configuration, planning, and troubleshooting of SCCM Co-Management with Intune.<\/span><\/li><li><span style=\\\"color:#374151\\\">Assist in planning, reviewing, and troubleshooting Software Updates features.<\/span><\/li><li><span style=\\\"color:#374151\\\">Assist in planning, reviewing, and troubleshooting Task Sequences for operating system deployment and upgrades.<\/span><\/li><li><span style=\\\"color:#374151\\\">Provide customer training across SCCM\/MECM capabilities to support adoption, knowledge transfer, and customer success.<\/span><\/li><li><span style=\\\"color:#374151\\\">Present technical recommendations, assessments, findings, and solutions to multiple levels of customer leadership.<\/span><\/li><li><span style=\\\"color:#374151\\\">Act as a consultant and architect across multiple customer environments, balancing technical depth with customer-focused communication.<\/span><\/li><\/ul><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Qualifications<\/b><\/span><\/h2><ul><li><span style=\\\"color:#374151\\\">Bachelor\u2019s degree in IT or a related field.<\/span><\/li><li><span style=\\\"color:#374151\\\">10&#43; years of experience as a deep technical expert, technology owner, or consultant for MECM\/SCCM.<\/span><\/li><li><span style=\\\"color:#374151\\\">Deep expertise in Microsoft Endpoint Configuration Manager, System Center Configuration Manager, and Intune.<\/span><\/li><li><span style=\\\"color:#374151\\\">Ability to consult with customers, assess complex environments, and recommend practical infrastructure improvements.<\/span><\/li><li><span style=\\\"color:#374151\\\">Ability to present clearly and confidently to technical teams, stakeholders, and customer leadership.<\/span><\/li><li><span style=\\\"color:#374151\\\">Broad knowledge across multiple endpoint management and infrastructure scenarios, with deep expertise in at least three of the following: <\/span><ul><li><span style=\\\"color:#374151\\\">Windows desktop\/server management using MECM\/SCCMSQL Server,<\/span><\/li><li><span style=\\\"color:#374151\\\">Active Directory,<\/span><\/li><li><span style=\\\"color:#374151\\\"> certificates, IIS, DNS\/networking, and security<\/span><\/li><li><span style=\\\"color:#374151\\\">Package and application creation<\/span><\/li><li><span style=\\\"color:#374151\\\">Desktop operating system upgrades using multiple approaches<\/span><\/li><li><span style=\\\"color:#374151\\\">Intune and Co-Management<\/span><\/li><li><span style=\\\"color:#374151\\\">SSRS reporting and\/or Power BIPowerShell scripting<\/span><\/li><\/ul><\/li><li><span style=\\\"color:#374151\\\">Broad knowledge of MECM capabilities, with deep understanding of at least four of the following:<\/span><ul><li><span style=\\\"color:#374151\\\">Infrastructure design, deployment, upgrades, maintenance, health, tuning, and troubleshooting<\/span><\/li><li><span style=\\\"color:#374151\\\">Windows desktop upgrades<\/span><\/li><li><span style=\\\"color:#374151\\\">Software updates<\/span><\/li><li><span style=\\\"color:#374151\\\">Compliance<\/span><\/li><li><span style=\\\"color:#374151\\\">Software distribution<\/span><\/li><li><span style=\\\"color:#374151\\\">Security<\/span><\/li><li><span style=\\\"color:#374151\\\">Intune<\/span><\/li><li><span style=\\\"color:#374151\\\">SQL Server<\/span><\/li><li><span style=\\\"color:#374151\\\">Report development<\/span><\/li><li><span style=\\\"color:#374151\\\">Network troubleshooting, including DNS Active Directory<\/span><\/li><\/ul><\/li><li><span style=\\\"color:#374151\\\">Experience with IIS and related infrastructure components.<\/span><\/li><li><span style=\\\"color:#374151\\\">Hands-on experience with tools such as SQL Profiler, PowerShell, and Process Monitor.<\/span><\/li><li><span style=\\\"color:#374151\\\">Excellent communication, problem-solving, consulting, and organizational skills.<\/span><\/li><li><span style=\\\"color:#374151\\\">Fluent in English and Spanish, written and verbal.<\/span><\/li><\/ul><br \/><p>#WAH<\/p><p>#WFH<\/p><p>#LI-Remote<\/p>\",\"ats_external_id\":\"R1768399\",\"location\":\"CRI, Alajuela\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-30T06:05:21.091+08:00\",\"created_at\":\"2026-09-30T06:04:18.589+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzEyMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/MECM-SCCM-Infrastructure-Engineer--Bilingual-English-_R1768399\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Application_Product_Platform Support\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"CRI\",\"state\":\"Alajuela\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"CR-WFH-INDIR-01\",\"wid\":\"740544c0a47f0190287c41771f119555\",\"descriptor\":\"CRI Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"brooke.martinez@concentrix.com\"},\"first_name\":\"Martinez, Brooke Tawney\"},\"categories\":[{\"descriptor\":\"CF Application_Product_Platform Support\"}],\"recruiters\":[{\"id\":\"102012035\",\"wid\":\"c30e8ac6e5930107b53c7963d6b50000\",\"descriptor\":\"Brooke Martinez (102012035)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0348\",\"descriptor\":\"Sr. Application Support Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-388988\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/MECM-SCCM-Infrastructure-Engineer--Bilingual-English-_R1768399\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/MECM-SCCM-Infrastructure-Engineer--Bilingual-English-_R1768399\/apply\",\"job_requisition_id\":\"R1768399\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"brooke.martinez@concentrix.com\"},\"first_name\":\"Brooke Martinez (102012035)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1768399\",\"wid\":\"0e2539c721a9103280e7f42dd7930000\",\"descriptor\":\"MECM\/SCCM\/Infrastructure Engineer (Bilingual English)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"886\",\"campaign_id\":\"27121\",\"campaign_title\":\"Lead Software Engineer (TCF) R1768362\",\"campaign_type\":\"job_application\",\"job_title\":\"Lead Software Engineer \u2013 React\/Java\",\"street\":\"USA Omaha - 222 South 15th Street Suite 501N\",\"address\":\"USA Omaha - 222 South 15th Street Suite 501N\",\"city\":\"Omaha\",\"state\":\"Nebraska\",\"postal_code\":\"68102\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<br \/><p><b>Job Summary<\/b><\/p><br \/><p>Concentrix is seeking an experienced <b>Lead Software Engineer<\/b> to join our team <b>onsite in Omaha, Nebraska, five days per week<\/b>.<\/p><br \/><p>This role is ideal for a hands-on Technical Lead or Architect with strong expertise in <b>Java, Spring\/Spring Boot, React, microservices, REST APIs, Docker, and Kubernetes<\/b>.<\/p><br \/><p>In this role, you will lead enterprise application design and development, make key technical decisions, guide engineering teams, and partner closely with business and technical stakeholders to deliver secure, scalable, high-performing solutions.<\/p><p>\u00a0<\/p><p>\u00a0<\/p><p><b>Responsibilities<\/b><\/p><ul><li>Lead the design and development of enterprise applications using Java, Spring\/Spring Boot, and React.<\/li><li>Design, build, and enhance scalable microservices and REST APIs.<\/li><li>Apply microservices architecture principles, design patterns, and modern engineering best practices.<\/li><li>Provide hands-on technical leadership, guidance, and mentorship to development teams.<\/li><li>Participate directly in development activities and resolve complex technical challenges.<\/li><li>Define application, component, API, integration, and solution design approaches.<\/li><li>Support modernization, enhancement, and rewrite initiatives for legacy applications.<\/li><li>Design and support containerized applications using Docker and Kubernetes.<\/li><li>Conduct design reviews and code reviews to ensure engineering quality, maintainability, and consistency.<\/li><li>Partner closely with business, product, architecture, and engineering teams to translate requirements into technical solutions.<\/li><li>Create technical design documents, architecture diagrams, and implementation plans.<\/li><li>Ensure solutions meet performance, scalability, security, resiliency, and maintainability expectations.<\/li><li>Champion strong development practices, continuous improvement, and overall engineering excellence.<\/li><li>Work onsite in <b>Omaha, Nebraska, five days per week<\/b> to support collaboration, delivery, and team alignment.<\/li><\/ul><br \/><p><b>Qualifications<\/b><\/p><ul><li>Bachelor\u2019s degree in Computer Science, Engineering, Information Technology, or a related field.<\/li><li>10&#43; years of software development experience.<\/li><li>3&#43; years of experience in a Technical Lead or Architect role.<\/li><li>Strong hands-on experience with Java, Spring, and Spring Boot.<\/li><li>Strong hands-on experience with React and modern front-end development.<\/li><li>Strong understanding of microservices architecture, design principles, and patterns.<\/li><li>Experience designing and developing REST APIs and microservices-based applications.<\/li><li>Strong knowledge of application architecture, software design principles, and design patterns.<\/li><li>Hands-on experience with Docker, Kubernetes, and containerization.<\/li><li>Experience with CI\/CD and modern software engineering practices.<\/li><li>Experience with relational databases and enterprise application development.<\/li><li>Strong troubleshooting, analytical, and problem-solving skills.<\/li><li>Demonstrated ability to provide technical leadership and guide development teams.<\/li><li>Excellent communication and stakeholder management skills.<\/li><li>Ability to work <b>onsite in Omaha, Nebraska, five days per week<\/b>.<\/li><li>Experience with Azure, Azure DevOps, and Identity and Access Management is a plus.<\/li><\/ul><p>\u00a0<\/p><p>The base salary for this position is $106,087\u00a0-$155,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><br \/><p>The deadline to apply for this position is: 10\/6\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><br \/><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p>\u00a0<\/p><p>#LI-Onsite<\/p><p>#Concentrix<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1768362\",\"location\":\"Omaha, Nebraska\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-10-01T12:10:23.437+08:00\",\"created_at\":\"2026-09-30T04:04:43.037+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzEyMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Omaha-222-South-15th-Street-Suite-402S\/Lead-Software-Engineer---React-Java_R1768362-4\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Omaha\",\"state\":\"Nebraska\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"68102\",\"primary_location\":{\"id\":\"US-OMA-S15TH-01\",\"wid\":\"c3b6ee994f08010e6ac8a936876a0000\",\"descriptor\":\"USA Omaha - 222 South 15th Street Suite 501N\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nicole.incorvaia@concentrix.com\"},\"first_name\":\"Incorvaia, Nicole Diane\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102012276\",\"wid\":\"c30e8ac6e5930107b5680d8fc7b50000\",\"descriptor\":\"Nicole Incorvaia (102012276)\"},{\"id\":\"103452836\",\"wid\":\"85eecd5ab265103ba88bbb30968d0000\",\"descriptor\":\"Kevin Miranda Orellana (103452836)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0259\",\"descriptor\":\"Lead Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389271\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Omaha-222-South-15th-Street-Suite-402S\/Lead-Software-Engineer---React-Java_R1768362-4\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Omaha-222-South-15th-Street-Suite-402S\/Lead-Software-Engineer---React-Java_R1768362-4\/apply\",\"job_requisition_id\":\"R1768362\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"1d414ee46406011148251edd45c30000\",\"descriptor\":\"W0ZGJ8 Northern Natural Gas Gas Onlin\",\"reference_id\":\"W0ZGJ8\",\"custom_reference_id\":\"W0ZGJ8\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"2267b5989cfa01113ab2e4105b060000\",\"descriptor\":\"7491 - Northern Natural Gas Company - PUSA4775\",\"reference_id\":\"PUSA4775\",\"custom_reference_id\":\"PUSA4775\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mohanaraghusrinivas.tenneti@concentrix.com\"},\"first_name\":\"Mohana Raghu Srinivas Tenneti (102009617)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1768362\",\"wid\":\"756089a5687410327c276109d0f30000\",\"descriptor\":\"Lead Software Engineer \u2013 React\/Java\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T7\",\"wid\":\"3de6ae7f50f0101061226c9985b90000\",\"descriptor\":\"Grade T7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"887\",\"campaign_id\":\"27112\",\"campaign_title\":\"Technical Representative, IT Operations (TCF) R1766236\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Representative, IT Operations (TCF)\",\"street\":\"PHL Pasay City - MOA\",\"address\":\"PHL Pasay City - MOA\",\"city\":\"Pasay City\",\"state\":\"National Capital Region\",\"postal_code\":\"1300\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><span style=\\\"font-size:inherit\\\">\u25cf Entry level job with little or no prior relevant work experience, typically requires 0-1 year of general \/ basic work experience w\/o Bachelor\u2019s degree.<\/span><br \/><span style=\\\"font-size:inherit\\\">\u25cf Acquires basic job skills and learns company policies and procedures to perform and complete routine tasks.<\/span><br \/><span style=\\\"font-size:inherit\\\">\u25cf Responsible for working on assignments that are simple, routine in nature, could be repetitive tasks requiring limited judgment. Has little or no role in decision-making.<\/span><br \/><span style=\\\"font-size:inherit\\\">\u25cf Work is prescribed with detailed instructions and predefined procedures, completed with little autonomy,<\/span><br \/><span style=\\\"font-size:inherit\\\">\u25cf Normally receives detailed instructions on all work. Works under close supervision.<\/span><\/p>\",\"ats_external_id\":\"R1766236\",\"location\":\"Pasay City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"188.5\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-10-02T02:04:08.903+08:00\",\"created_at\":\"2026-09-30T02:04:36.144+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzExMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City---MOA\/Technical-Representative--IT-Operations--TCF-_R1766236\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"IT Operations\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Pasay City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1300\",\"primary_location\":{\"id\":\"PH-PAS-BAYSH-Y0\",\"wid\":\"b67da9176e3d1062f9e44c62002cc37e\",\"descriptor\":\"PHL Pasay City - MOA\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"janeil.pranada@concentrix.com\"},\"first_name\":\"Pranada, Janeil\"},\"categories\":[{\"descriptor\":\"CF IT Operations\"}],\"recruiters\":[{\"id\":\"102474987\",\"wid\":\"8845dcaeacef103757b9779b87bd0000\",\"descriptor\":\"Janeil Pranada (102474987)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0084\",\"descriptor\":\"Technical Representative, IT Operations (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389412\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City---MOA\/Technical-Representative--IT-Operations--TCF-_R1766236\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City---MOA\/Technical-Representative--IT-Operations--TCF-_R1766236\/apply\",\"job_requisition_id\":\"R1766236\"}],\"organizations\":[{\"wid\":\"f9af6d7260980169a24f481d3c06a8c0\",\"descriptor\":\"COGS (SITE) IT OPS DIRECT\",\"reference_id\":\"IT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"89a5ab6c2303102456b5d7d1fbdd0000\",\"descriptor\":\"W0ZJZD Allstate Unlicense Email\",\"reference_id\":\"W0ZJZD\",\"custom_reference_id\":\"W0ZJZD\",\"company_reference_id\":null},{\"wid\":\"c4d139685d17101235065c0aa3e90000\",\"descriptor\":\"10245 - Allstate - 980001449\",\"reference_id\":\"980001449\",\"custom_reference_id\":\"980001449\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"joseluisfrancisco.gutierrez@concentrix.com\"},\"first_name\":\"Jorel Gutierrez (103170005)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1766236\",\"wid\":\"bea9e206a4ae1031ff8ab14856dd0000\",\"descriptor\":\"Technical Representative, IT Operations (TCF)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_T12\",\"wid\":\"d649f60fbab01010795a5060089c0000\",\"descriptor\":\"Grade T12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"888\",\"campaign_id\":\"27108\",\"campaign_title\":\"Associate Manager, B2B Sales R1768335\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Associate Sales Manager\",\"street\":\"IRL Dublin - Santry\",\"address\":\"IRL Dublin - Santry\",\"city\":\"Santry\",\"state\":\"Dublin\",\"postal_code\":null,\"region\":null,\"country\":\"Ireland\",\"short_description\":\"The Associate Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, \\nadoption, health checks and voice of the customer) and\/or revenue retention motions (product\/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.\",\"long_description\":\"<ul><li>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/li><li>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/li><li>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/li><li>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market<span>\u00a0<\/span><\/li><li>Be a point of escalation for our clients and respond promptly to any issues<\/li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Coordinate team incentives and Sales Performance Incentive Funds<\/li><li>Partner and build business relationships with all partners to ensure customer expectations are met<\/li><\/ul>\",\"ats_external_id\":\"R1768335\",\"location\":\"Santry, Dublin\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-01T04:04:05.885+08:00\",\"created_at\":\"2026-09-30T02:04:32.703+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzEwOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Ireland-Dublin--Santry\/B2B-Associate-Sales-Manager_R1768335\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Santry\",\"state\":\"Dublin\",\"country\":{\"wid\":\"04a05835925f45b3a59406a2a6b72c8a\",\"iso2\":\"IE\",\"iso3\":\"IRL\",\"descriptor\":\"Ireland\",\"iso_numeric\":\"372\"},\"postal_code\":null,\"primary_location\":{\"id\":\"IE-DUB-WOODF-Y0\",\"wid\":\"b67da9176e3d1062f9dd666e58a5bd88\",\"descriptor\":\"IRL Dublin - Santry\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"mahmoud.essam@concentrix.com\"},\"first_name\":\"Abdel El-Satar, Mahmoud Essam\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101785635\",\"wid\":\"3299c9f1a51d0135f15bd5ea40061421\",\"descriptor\":\"Mahmoud Essam (101785635)\"},{\"id\":\"102082132\",\"wid\":\"752e02e2e938100641fa802e990e0000\",\"descriptor\":\"Ali Mohamed (Andy) (102082132)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3274\",\"descriptor\":\"Associate Manager, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389215\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Ireland-Dublin--Santry\/B2B-Associate-Sales-Manager_R1768335\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Ireland-Dublin--Santry\/B2B-Associate-Sales-Manager_R1768335\/apply\",\"job_requisition_id\":\"R1768335\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"sue.manning@concentrix.com\"},\"first_name\":\"Sue Manning (002032)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1768335\",\"wid\":\"0e2539c721a910327609c3c2615d0000\",\"descriptor\":\"B2B Associate Sales Manager\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>3&#43; years proven work experience in a sales role<\/li><li>A passion for customer experience and driving team results<\/li><li>Experience in operations and strategy building<\/li><li>Excellent Coaching history<\/li><li>A record of developing and retaining great employees<\/li><li>Experience maximizing revenue through best practices<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience finding solutions as a manager<\/li><li>Change Management skills<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"889\",\"campaign_id\":\"27085\",\"campaign_title\":\"Analyst, Business Operations R1768176\",\"campaign_type\":\"job_application\",\"job_title\":\"Professionnel(le) I \u2013 Planification et Analyse Financi\u00e8re (FP&A)\",\"street\":\"BEN COTONOU - Parcel F et G , Quartier Enagnon 4eme Arrondissement \u00eelot 40002\",\"address\":\"BEN COTONOU - Parcel F et G , Quartier Enagnon 4eme Arrondissement \u00eelot 40002\",\"city\":\"COTONOU\",\"state\":\"Littoral Department\",\"postal_code\":null,\"region\":null,\"country\":\"Benin\",\"short_description\":\"\",\"long_description\":\"<p><b>1- Qui sommes-nous ?<\/b><\/p><p>Concentrix est un leader mondial de l\u2019exp\u00e9rience client, pr\u00e9sent dans plus de 70 pays. Chez Concentrix B\u00e9nin, nous pla\u00e7ons l\u2019humain, l\u2019innovation et l\u2019excellence op\u00e9rationnelle au c\u0153ur de nos activit\u00e9s.<br \/><\/p><p>Dans le cadre du renforcement de notre d\u00e9partement Finance, nous recherchons un(e) Professionnel(le) I \u2013 Planification et Analyse Financi\u00e8re (FP&amp;A) capable de contribuer au pilotage de la performance financi\u00e8re de l\u2019entreprise \u00e0 travers la production de reportings financiers et op\u00e9rationnels, l\u2019analyse des r\u00e9sultats, le suivi budg\u00e9taire et la pr\u00e9paration des pr\u00e9visions financi\u00e8res.<br \/><\/p><p>Le\/La titulaire du poste contribuera \u00e0 garantir la fiabilit\u00e9, la qualit\u00e9 et la pertinence des informations financi\u00e8res utilis\u00e9es par le management pour le suivi de la performance et la prise de d\u00e9cision. Il\/Elle participera \u00e9galement aux processus de cl\u00f4ture, de budget, de Forecast et de Rolling Forecast ainsi qu\u2019\u00e0 l\u2019am\u00e9lioration continue des outils et processus de reporting financier.<br \/><\/p><p><b>2- Pourquoi rejoindre Concentrix ?<\/b><\/p><p>En rejoignant Concentrix B\u00e9nin, vous int\u00e9grerez un environnement international, dynamique et multiculturel, o\u00f9 la collaboration, le d\u00e9veloppement des comp\u00e9tences et l\u2019am\u00e9lioration continue occupent une place importante.<\/p><p>Vous aurez l\u2019opportunit\u00e9 de contribuer directement au pilotage de la performance financi\u00e8re de l\u2019organisation, de travailler avec les \u00e9quipes op\u00e9rationnelles et les fonctions support et de participer \u00e0 des processus financiers structurants tels que le reporting, la budg\u00e9tisation, le Forecast et le Rolling Forecast.<br \/><\/p><p><b>3-Mission principale<\/b><br \/>Contribuer au pilotage de la performance financi\u00e8re de l&#39;entreprise en assurant la pr\u00e9paration des reportings financiers, l&#39;analyse des r\u00e9sultats, le suivi budg\u00e9taire et la production de pr\u00e9visions financi\u00e8res fiables. Le titulaire du poste accompagne les op\u00e9rations et les fonctions support dans la compr\u00e9hension des r\u00e9sultats financiers et l&#39;identification des leviers d&#39;am\u00e9lioration de la performance. Les activit\u00e9s FP&amp;A au sein de Concentrix s&#39;appuient notamment sur les processus de budg\u00e9tisation, reporting, analyse des \u00e9carts et forecast.\u00a0<br \/><\/p><p><b>4- Principales responsabilit\u00e9s et activit\u00e9s<br \/><\/b><\/p><p><b>A-Reporting financier\u00a0<\/b><\/p><p>Participer aux cl\u00f4tures mensuelles.\u00a0<\/p><p>Pr\u00e9parer et consolider les reportings financiers et op\u00e9rationnels.\u00a0<\/p><p>Contr\u00f4ler la fiabilit\u00e9, l&#39;exhaustivit\u00e9 et la coh\u00e9rence des donn\u00e9es financi\u00e8res.\u00a0<\/p><p>Assurer le rapprochement entre les donn\u00e9es de gestion et la comptabilit\u00e9.\u00a0<\/p><p>Produire les indicateurs cl\u00e9s de performance dans le respect du calendrier de cl\u00f4ture.\u00a0\u00a0<br \/><\/p><p><b>B-Analyse financi\u00e8re<\/b>\u00a0<\/p><p>Analyser les \u00e9carts entre R\u00e9alis\u00e9, Budget, Forecast et Rolling Forecast.\u00a0<\/p><p>Identifier les facteurs expliquant les variations de chiffre d&#39;affaires, de marge brute et de NGOI.\u00a0<\/p><p>R\u00e9aliser des analyses de rentabilit\u00e9 par client, projet, site ou d\u00e9partement.\u00a0<\/p><p>Pr\u00e9parer des synth\u00e8ses et recommandations \u00e0 destination du management.\u00a0<\/p><p>Participer aux revues mensuelles de performance.\u00a0\u00a0<br \/><\/p><p><b>C- Budget et pr\u00e9visions\u00a0<\/b><\/p><p>Participer \u00e0 l&#39;\u00e9laboration du budget annuel.\u00a0<\/p><p>Contribuer aux exercices de Forecast et Rolling Forecast.\u00a0<\/p><p>Collecter et consolider les hypoth\u00e8ses op\u00e9rationnelles et financi\u00e8res.\u00a0<\/p><p>Assurer le suivi des objectifs budg\u00e9taires et des plans d&#39;action associ\u00e9s.\u00a0<\/p><p>Participer \u00e0 l&#39;identification des risques et opportunit\u00e9s financiers. <br \/><\/p><p><b>D-Business Partnering\u00a0<\/b><\/p><p>Collaborer avec les \u00e9quipes op\u00e9rationnelles et les fonctions support.\u00a0<\/p><p>Fournir des analyses permettant d&#39;\u00e9clairer la prise de d\u00e9cision.\u00a0<\/p><p>Accompagner les responsables op\u00e9rationnels dans le suivi de leurs indicateurs de performance.\u00a0<\/p><p>Participer aux r\u00e9unions de gestion et aux revues financi\u00e8res.<\/p><p>\u00a0<\/p><p><b>5-Profil recherch\u00e9<br \/><\/b><\/p><p><b>A- Formation\u00a0<\/b><\/p><p>Bac &#43;4\/5 en Finance, Contr\u00f4le de Gestion, Comptabilit\u00e9, Audit ou domaine \u00e9quivalent.\u00a0<br \/><\/p><p><b>B- Exp\u00e9rience\u00a0<\/b><\/p><p>Premi\u00e8re exp\u00e9rience en contr\u00f4le de gestion, FP&amp;A, audit ou finance d&#39;entreprise appr\u00e9ci\u00e9e.\u00a0<\/p><p>Connaissance des activit\u00e9s de reporting et de planification financi\u00e8re.\u00a0<\/p><p>\u00a0<\/p><p><b>C- Comp\u00e9tences techniques\u00a0<\/b><\/p><p>Ma\u00eetrise avanc\u00e9e d&#39;Excel.\u00a0<\/p><p>Bonne compr\u00e9hension des \u00e9tats financiers et des indicateurs de performance.\u00a0<\/p><p>Capacit\u00e9s d&#39;analyse financi\u00e8re et de mod\u00e9lisation.\u00a0<\/p><p>Ma\u00eetrise des outils de reporting et de planification financi\u00e8re.\u00a0<\/p><p>Connaissance des outils tels que Excel, Power BI, Planful, Domo et Workday. \u00a0<br \/><\/p><p><b>D- Comp\u00e9tences comportementales\u00a0<\/b><\/p><p>Forte capacit\u00e9 d&#39;analyse et de synth\u00e8se.\u00a0<\/p><p>Rigueur et sens de l&#39;organisation.\u00a0<\/p><p>Esprit d&#39;\u00e9quipe.\u00a0<\/p><p>Orientation r\u00e9sultats.\u00a0<\/p><p>Excellentes capacit\u00e9s de communication.\u00a0<\/p><p>Capacit\u00e9 \u00e0 g\u00e9rer plusieurs priorit\u00e9s simultan\u00e9ment.\u00a0<\/p><p>\u00a0<\/p><p><b>6- Langues\u00a0<\/b><\/p><p>Fran\u00e7ais : Courant\u00a0<\/p><p>Anglais : Courant\u00a0<\/p><p>Bilingue fran\u00e7ais\/anglais (oral et \u00e9crit), avec capacit\u00e9 \u00e0 interagir quotidiennement avec des \u00e9quipes et parties prenantes internationales.\u00a0<\/p><p>\u00a0<\/p><p><b>7- Principaux indicateurs de performance\u00a0<\/b><\/p><p>Respect du calendrier de cl\u00f4ture.\u00a0<\/p><p>Qualit\u00e9 et fiabilit\u00e9 des reportings financiers.\u00a0<\/p><p>Pr\u00e9cision des forecasts et budgets.\u00a0<\/p><p>Respect des d\u00e9lais de production des analyses.\u00a0<\/p><p>Pertinence des recommandations fournies au management. \u00a0<br \/><\/p><p><b>8- Outils utilis\u00e9s\u00a0<\/b><\/p><p>Microsoft Excel\u00a0<\/p><p>Power BI\u00a0<\/p><p>Planful\u00a0<\/p><p>Domo\u00a0<\/p><p>Workday\u00a0\u00a0<\/p><p>\u00a0<\/p>\",\"ats_external_id\":\"R1768176\",\"location\":\"COTONOU, Littoral Department\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-29T22:08:26.133+08:00\",\"created_at\":\"2026-09-29T22:06:29.923+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzA4NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BEN-COTONOU---Parcel-F-et-G--Quartier-Enagnon-4eme-Arrondissement-lot-40002\/Professionnel-le--I---Planification-et-Analyse-Financire--FP-A-_R1768176\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Operations\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"COTONOU\",\"state\":null,\"country\":{\"wid\":\"beb6ea2b448f411399a9f5ed7a5d9559\",\"iso2\":\"BJ\",\"iso3\":\"BEN\",\"descriptor\":\"Benin\",\"iso_numeric\":\"204\"},\"postal_code\":null,\"primary_location\":{\"id\":\"BJ-COT-QUART-01\",\"wid\":\"68dbf0c92c83101d8a5b073f39c30000\",\"descriptor\":\"BEN COTONOU - Parcel F et G , Quartier Enagnon 4eme Arrondissement \u00eelot 40002\"}},\"languages\":[\"French\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"gedeon.aihonnou@concentrix.com\"},\"first_name\":\"Aihonnou, G\u00e9d\u00e9on\"},\"categories\":[{\"descriptor\":\"CF Business Operations\"}],\"recruiters\":[{\"id\":\"103600330\",\"wid\":\"26aae737f173100c53d1b36e3c5c0000\",\"descriptor\":\"G\u00e9d\u00e9on Aihonnou (103600330)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0185\",\"descriptor\":\"Analyst, Business Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-388930\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BEN-COTONOU---Parcel-F-et-G--Quartier-Enagnon-4eme-Arrondissement-lot-40002\/Professionnel-le--I---Planification-et-Analyse-Financire--FP-A-_R1768176\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BEN-COTONOU---Parcel-F-et-G--Quartier-Enagnon-4eme-Arrondissement-lot-40002\/Professionnel-le--I---Planification-et-Analyse-Financire--FP-A-_R1768176\/apply\",\"job_requisition_id\":\"R1768176\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"innocent.gassissoulitassou@concentrix.com\"},\"first_name\":\"Innocent Gassissou Litassou (102564520)\"},\"category_groups\":[{\"id\":\"CF Business Enhancement Group\",\"wid\":\"0227dc387a0901efb9050c65eb65afd5\",\"descriptor\":\"Business Enhancement Group\"}],\"job_requisition\":{\"id\":\"R1768176\",\"wid\":\"86d75e2a84ca1032685fd30bb0240000\",\"descriptor\":\"Professionnel(le) I \u2013 Planification et Analyse Financi\u00e8re (FP&A)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"890\",\"campaign_id\":\"27081\",\"campaign_title\":\"Manager, Business Continuity (TCF) R1767814\",\"campaign_type\":\"job_application\",\"job_title\":\"Consultant, Business Continuity Planning\",\"street\":\"PHL Quezon City - Tera Tower 11th Floor\",\"address\":\"PHL Quezon City - Tera Tower 11th Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">The position is part of Global Security team.\u00a0 Business continuity and Crisis Management team works closely with the Leadership, Business and Shared service teams.\u00a0 The team ensures that the BCM risks are understood, addressed and deviations reported proactively thus maintaining healthy BCMS culture at the region level.\u00a0<br \/><\/span><\/span><\/p><ul><li><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Providing SME oversight and strategic direction to the span for Business Continuity, Crisis Management and Disaster Recovery<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Ownership and implementation in line with Business Continuity and Crisis Management Framework and associated procedures<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Ensuring compliance to contractual obligations duly highlighting risk areas (if any)<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Ensuring Business continuity plans are completed at site\/ location\/ geo levels and maintained at predefined periodicity<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Understand dependencies for business processes, business functions, applications, technology, and internal \/external parties related to the business<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Ensuring engagement specific business continuity requirements are met in line with the contractual requirements, needful strategies and plans are in place and arrangements tested at agreed periodicity<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Engaging with client teams and providing the right solution apt to the BCM requirements of the client<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Ensuring Risks are identified and highlighted at account\/ location\/ geo levels<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Driving special projects to enhance organizations BCM arrangements and enhanced compliance requirements and are completed in a timely manner<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Ensuring alignment of Geo level BCM arrangements to the requirements of standard ISO 22301 and certification (where agreed with management) thereof<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Providing strategic direction on BCM arrangements during client connects<\/span><\/span><\/li><li>Complete all assigned, mandatory training within the timeframe provided<\/li><li>Conduct and\/or participate in regularly scheduled 1:1 meetings with direct manager and\/or direct reports<\/li><\/ul>\",\"ats_external_id\":\"R1767814\",\"location\":\"Quezon City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"494796.47\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-09-29T22:06:37.228+08:00\",\"created_at\":\"2026-09-29T20:04:39.279+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzA4MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Tera-Tower-11th-Floor\/Consultant--Business-Continuity-Planning_R1767814\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Resilience\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01dcb583aa76c10ff437\",\"descriptor\":\"Concentrix Daksh Services Philippines Corporation\",\"reference_id\":\"IDAKS\",\"organization_reference_id\":\"IDAKS\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-TERAT-01\",\"wid\":\"740544c0a47f0151365fbe8f1f114966\",\"descriptor\":\"PHL Quezon City - Tera Tower 11th Floor\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maerliza.amante@concentrix.com\"},\"first_name\":\"Amante, Ma. Erliza\"},\"categories\":[{\"descriptor\":\"CF Business Resilience\"}],\"recruiters\":[{\"id\":\"102505217\",\"wid\":\"f2fa2afd892910447a9bf4bbe9e70000\",\"descriptor\":\"Ma. Erliza Amante (102505217)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT1027\",\"descriptor\":\"Manager, Business Continuity (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-388966\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Tera-Tower-11th-Floor\/Consultant--Business-Continuity-Planning_R1767814\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Tera-Tower-11th-Floor\/Consultant--Business-Continuity-Planning_R1767814\/apply\",\"job_requisition_id\":\"R1767814\"}],\"organizations\":[{\"wid\":\"d05cdee976c310057a5b80e2c39d0000\",\"descriptor\":\"(CORP) Security_GRCC\",\"reference_id\":\"SECURITYGRCC\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f01dcb583aa76c10ff437\",\"descriptor\":\"Concentrix Daksh Services Philippines Corporation\",\"reference_id\":\"IDAKS\",\"custom_reference_id\":null,\"company_reference_id\":\"IDAKS\"},{\"wid\":\"740544c0a47f011e1eb9df9f1d113346\",\"descriptor\":\"SSS\",\"reference_id\":\"SSS\",\"custom_reference_id\":\"SSS\",\"company_reference_id\":null},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d10632d019373eb76672c\",\"descriptor\":\"RA - Remote Agent\",\"reference_id\":\"Remote_Agent\",\"custom_reference_id\":\"Remote_Agent\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01cec980062720118494\",\"descriptor\":\"SUPPORT - Global Security\",\"reference_id\":\"SUPPORT - Global Security_29042019_IND\",\"custom_reference_id\":\"SUPPORT - Global Security_29042019_IND\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"roshan.nazareth@concentrix.com\"},\"first_name\":\"Roshan Nazareth (15953)\"},\"category_groups\":[{\"id\":\"CF Global Security Group\",\"wid\":\"0227dc387a09019391b032fceb6566db\",\"descriptor\":\"Global Security Group\"}],\"job_requisition\":{\"id\":\"R1767814\",\"wid\":\"fbea90e7131f1032625a3ce1f9ec0000\",\"descriptor\":\"Consultant, Business Continuity Planning\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"639\",\"campaign_id\":\"43547\",\"campaign_title\":\"Accountant I, FAO R1767555\",\"campaign_type\":\"job_application\",\"job_title\":\"Accountant I, FAO\",\"street\":\"IND Bangalore - Millenium Towers - MT2\",\"address\":\"IND Bangalore - Millenium Towers - MT2\",\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"postal_code\":\"560037\",\"region\":null,\"country\":\"India\",\"short_description\":\"\",\"long_description\":\"<p><span><span>Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.<\/span><\/span><\/p><p><span><span>\u00a0<\/span><\/span><\/p><p><span><span><b>Role and Key Responsibilities:<\/b><\/span><\/span><\/p><ul><li><span><span>Serve as the primary point of contact and perform functional and second-level technical support as needed.\u00a0<\/span><\/span><\/li><li><span><span>Partner with cross functional teams (business, IT and project) to produce requirements and design for business capabilities.<\/span><\/span><\/li><li><span><span>Identify and understand the interaction between data and operational processes to provide insights for improvement and solutions to complex problems.\u00a0<\/span><\/span><\/li><li><span><span>Create and maintain documentation of key artifacts, processes and system functionality\/tools using Agile Scrum methodologies.<\/span><\/span><\/li><li><span><span>Design, create and implement software modifications, enhancements, and integrate new applications.<\/span><\/span><\/li><li><span><span>Create technical requirements for developers and provide suggestions during the development stage that meet the customer&#39;s business needs.\u00a0<\/span><\/span><\/li><li><span><span>Communicate the associated business impacts of system and data changes to stakeholders.\u00a0<\/span><\/span><\/li><li><span><span>Participate in the analysis, testing and deployment of changes to third party integrated systems.\u00a0<\/span><\/span><\/li><li><span><span>Assist business analysts in the creation of scripts to be utilized during user acceptance testing (UAT) process.\u00a0<\/span><\/span><\/li><li><span><span>Work with the internal training organization to ensure new functionality is clearly documented and is reflected accurately in training materials.\u00a0<\/span><\/span><\/li><li><span><span>Successfully initiate, plan, implement, and close all project deliverables as committed.<\/span><\/span><\/li><li><span><span>Provide recommendations for process improvements.<\/span><\/span><\/li><\/ul><p><span><span>\u00a0<\/span><\/span><\/p><p><span><span><b>Key Skills and knowledge:<\/b><\/span><\/span><\/p><ul><li><span><span>Strong interpersonal and collaboration skills.<\/span><\/span><\/li><li><span><span>Excellent written, verbal communication and presentation skills.<\/span><\/span><\/li><li><span><span>Consulting experience or working with consulting organization highly desirable.<\/span><\/span><\/li><li><span><span>Hands on experience in large, global implementations using\u00a0Salesforce in one or more of the following areas:\u00a0Salesforce\u00a0Sales\u00a0Cloud,\u00a0Salesforce Service Cloud,\u00a0Salesforce Communities,\u00a0Salesforce Custom Cloud.<\/span><\/span><\/li><li><span><span>Bachelor&#39;s degree in information systems or similar, or equivalent business experience.<\/span><\/span><\/li><li><span><span>Salesforce Administrator Certification are preferred.<\/span><\/span><\/li><li><span><span>1-3 years of\u00a0Salesforce configuration and administration experience.<\/span><\/span><\/li><li><span><span>1-3 years as a business systems analyst or equivalent role working with complex application development projects.<\/span><\/span><\/li><li><span><span>Experience working in an IT Agile team.<\/span><\/span><\/li><li><span><span>Customer Support for any Accounting Platform (ERP Functional Support) - L1\/L2<\/span><\/span><\/li><li><span><span>Significant Customer (Technical) Support experience.<\/span><\/span><\/li><li><span><span>Worked on International Clients<\/span><\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><span><b>Educational qualification<\/b>:\u00a0Graduate<\/span><\/span><\/p><p><span><span>\u00a0<\/span><\/span><\/p><p><span><span><b>Disclaimer:<\/b>\u00a0-<\/span><\/span><\/p><p><span><span>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.&#39;<\/span><\/span><\/p>\",\"ats_external_id\":\"R1767555\",\"location\":\"Bangalore, Karn\u0101taka\",\"job_type\":\"full_time\",\"salary\":\"450000\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-10-01T00:05:31.608+08:00\",\"created_at\":\"2026-09-29T18:07:35.375+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzU0Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---Millenium-Towers---MT2\/Accountant-I--FAO_R1767555\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Finance and Accounting Operations\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01937ee6a676c10fdf37\",\"descriptor\":\"Concentrix Services India Private Limited\",\"reference_id\":\"MCNIN\",\"organization_reference_id\":\"MCNIN\"},\"location\":{\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"560037\",\"primary_location\":{\"id\":\"IN-BAN-MILLE-03\",\"wid\":\"740544c0a47f015a47e9b98f1f113a66\",\"descriptor\":\"IND Bangalore - Millenium Towers - MT2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ramyas.r@concentrix.com\"},\"first_name\":\"., Ramya.S\"},\"categories\":[{\"descriptor\":\"CF Finance and Accounting Operations\"}],\"recruiters\":[{\"id\":\"101911912\",\"wid\":\"b14b43e1260e011a7b574b10cb270000\",\"descriptor\":\"Ramya.S . (101911912)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0699\",\"descriptor\":\"Accountant I, FAO\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389116\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---Millenium-Towers---MT2\/Accountant-I--FAO_R1767555\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---Millenium-Towers---MT2\/Accountant-I--FAO_R1767555\/apply\",\"job_requisition_id\":\"R1767555\"}],\"organizations\":[{\"wid\":\"851f957c6cc8018017688dac7d12a53d\",\"descriptor\":\"5828 - Certinia - FINFORCEFAO\",\"reference_id\":\"FINFORCEFAO\",\"custom_reference_id\":\"FINFORCEFAO\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01af76a6e29f1d114b46\",\"descriptor\":\"FAO\",\"reference_id\":\"FAO\",\"custom_reference_id\":\"FAO\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801c447d871213c0626c3\",\"descriptor\":\"COGS (SITE) FAO OPERATIONS (DIRECT)\",\"reference_id\":\"FAO-OPS-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"1134aee9038b014947a090ed7f122b09\",\"descriptor\":\"W0ZESZ Financial Force Fao\",\"reference_id\":\"W0ZESZ\",\"custom_reference_id\":\"W0ZESZ\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01937ee6a676c10fdf37\",\"descriptor\":\"Concentrix Services India Private Limited\",\"reference_id\":\"MCNIN\",\"custom_reference_id\":null,\"company_reference_id\":\"MCNIN\"},{\"wid\":\"47892300d1a901a2b755bf4ef91f2ea8\",\"descriptor\":\"FAO - Financial Force\",\"reference_id\":\"FAO - Financial Force_20210326_IND\",\"custom_reference_id\":\"FAO - Financial Force_20210326_IND\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"vinothkumar.ravichandiran@concentrix.com\"},\"first_name\":\"Vinothkumar Ravichandiran (101794517)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1767555\",\"wid\":\"2764eb9404c610325c078542305e0000\",\"descriptor\":\"Accountant I, FAO\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1630\",\"campaign_id\":\"1144\",\"campaign_title\":\"Advisor I, B2B Sales R1768156\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Representative - (Portuguese - speaking) - Hybrid - HT05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"CATALONIA\",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<h2><b>Experience the power of a game-changing career<\/b><\/h2><br \/><p>Want to be part of an innovative and growing team? We&#39;re a global technology and services leader that powers the brands of the future. We help well-known brands, the ones you use every day, improve their businesses with technology and integrated solutions, in over 70 countries.<\/p><p>If you&#39;re looking to grow and be inspired, as a <b>Sales Representative<\/b> in Barcelona (hybrid), you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.<\/p><br \/><h2><b>Career growth and personal development<\/b><\/h2><br \/><p>This is a great opportunity to experience the power of what&#39;s next and develop &#34;friends for life&#34; at the same time. We&#39;ll give you all the training, cutting-edge technologies, and the continuing support you&#39;ll need to succeed.<\/p><br \/><p>As a <b>Sales Representative<\/b> in our team, you will:<\/p><br \/><ul><li>Responsible for a portfolio of partners and to develop their business sell out, growth and margin, based on the company Strategy.<\/li><li>Process callout campaigns based on a predefined list of resellers, or partner segmentation.<\/li><li>Account Management \/ Business Planning with key partner accounts.<\/li><li>Provide general product information for inbound and outbound calls or e-mails.<\/li><li>Educate partners on BU products and solutions.<\/li><li>Drive Company Value Proposition &amp; Key Selling Points of our solutions\/Business Partner Program and articulating company benefits against competitors.<\/li><li>Ensure partners are taking advantage of promotions, events &amp; programs.<\/li><li>Work together with partner to drive revenue for BU via campaigns, opportunity identification (and closure) and other methods.<\/li><li>Detect and provide transparency of qualified opportunities and take actions to close them with partner &amp; support partners to close big deals when absolutely necessary.<\/li><li>Communicate events, webinars and webcast information and ease registration.<\/li><li>Work closely with telemarketing, end user sales teams and other key resources providing sales coverage to country to maximize revenue and customer\/partner satisfaction.<\/li><li>Respond in a timely and accurate manner to calls\/e-mails from resellers, routing onwards if appropriate. Drive the answer when time need to find appropriate answer.<\/li><li>Evangelize the usage of company Smart Tools (online tools accessible from Partner Portal).<\/li><li>Re-Activation of dormant partners ensure partners remain loyal to the company and are active on a monthly basis.<\/li><\/ul><br \/><h2><b>Your qualifications<\/b><\/h2><br \/><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><br \/><p><b>Concentrix is a great match if you:<\/b><\/p><br \/><ul><li>Native Portuguese and Fluent English<\/li><li>Outstanding communication skills (verbal and written).<\/li><li>Previous B2B sales experience preferred<\/li><li>Positive attitude and goal orientation.<\/li><li>Experience in negotiations is a plus.<\/li><li>Comfortable speaking with business users at all levels.<\/li><li>Strong individual contributor as well as a team player.<\/li><li>Handle project tasks with minimal direction and supervision.<\/li><li>Highly organized and detail oriented.<\/li><li>Target success driven.<\/li><li>Flexibility in prioritizing workload.<\/li><\/ul><br \/><p>\u00a0 <b>Personal characteristics<\/b><\/p><ul><li>Comfortable speaking with business users at all levels.<\/li><li>Strong individual contributor as well as a team player.<\/li><li>Handle project tasks with minimal direction and supervision.<\/li><li>Highly organized and detail oriented.<\/li><li>Target success driven.<\/li><li>Flexibility in prioritizing workload.<\/li><\/ul><br \/><h2><b>What&#39;s in it for you<\/b><\/h2><br \/><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&#39;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.<\/p><p>In this role, we offer benefits that help support your unique lifestyle:<\/p><br \/><ul><li>Full time 39 hours\/week permanent contract: Monday to Friday from 09:00 - 18:00<\/li><li>Salary 20.100 euros gross\/year &#43; up to 4.400 euros gross\/year in bonus &#43; private medical insurance<\/li><li>Great office location in Barcelona, with hybrid work model<\/li><li>Full paid training about the company and the project you will be working on<\/li><li>Career development program and specialized courses<\/li><\/ul><br \/><p>Experience the best version of you!<\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their &#34;employer of choice.&#34;<\/p><p><i>Concentrix is an equal opportunity employer.<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<br \/><\/i>R1768156\u00a0<\/p>\",\"ats_external_id\":\"R1768156\",\"location\":\"Barcelona, CATALONIA\",\"job_type\":\"full_time\",\"salary\":\"1675\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-03T01:59:14.595+02:00\",\"created_at\":\"2026-09-29T16:06:23.937+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTQ0?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTQ0\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"Portuguese\"],\"recruiter\":{\"email\":{\"address\":\"francisco.ferrer@concentrix.com\"},\"first_name\":\"Ferrer, Francisco\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102538739\",\"wid\":\"da7d7d2449a21010333ecc44217d0000\",\"descriptor\":\"Francisco Ferrer (102538739)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3364\",\"descriptor\":\"Advisor I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389389\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Sales-Representative----Portuguese---speaking----Hybrid---HT05_R1768156\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Sales-Representative----Portuguese---speaking----Hybrid---HT05_R1768156\/apply\",\"job_requisition_id\":\"R1768156\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"316c85c94489102650ff3a4579550000\",\"descriptor\":\"W0ZZG9 Hpi Coe Ipbm Proximity\",\"reference_id\":\"W0ZZG9\",\"custom_reference_id\":\"W0ZZG9\",\"company_reference_id\":null},{\"wid\":\"f633454b00fc1025fcc7082b8c6b0000\",\"descriptor\":\"25545 - HPINC - 980008577\",\"reference_id\":\"980008577\",\"custom_reference_id\":\"980008577\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"damaris.sanchez@concentrix.com\"},\"first_name\":\"Damaris Sanchez (102538452)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1768156\",\"wid\":\"b37b79376168103265a5045883940000\",\"descriptor\":\"Sales Representative - (Portuguese - speaking) - Hybrid - HT05\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1631\",\"campaign_id\":\"1140\",\"campaign_title\":\"Advisor I, B2B Sales R1768165\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Representative (Spanish-speaking) - Hybrid - High Tech IndustryHT05 (\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"CATALONIA\",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<ul><li>Achieving specific sales targets and maximizing sale opportunities on each and every call<\/li><li>Use non-scripted probing techniques to determine customer needs and offer the most appropriate product or service to address their needs<\/li><li>Maintain broad knowledge of products, pricing, promotions, and procedures<\/li><li>Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (\u2018KPIs\u2019)<\/li><li>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/li><li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/li><li>Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer<\/li><li>Prepare complete and accurate work including appropriately notating accounts as required<\/li><li>Participate in activities designed to improve customer satisfaction and sales performance<\/li><li>Answer billing questions by talking through components of customer accounts<\/li><\/ul>\",\"ats_external_id\":\"R1768165\",\"location\":\"Barcelona, CATALONIA\",\"job_type\":\"full_time\",\"salary\":\"1675\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-01T14:05:55.296+02:00\",\"created_at\":\"2026-09-29T16:06:22.619+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTQw?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTQw\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Spanish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"francisco.ferrer@concentrix.com\"},\"first_name\":\"Ferrer, Francisco\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102538739\",\"wid\":\"da7d7d2449a21010333ecc44217d0000\",\"descriptor\":\"Francisco Ferrer (102538739)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3364\",\"descriptor\":\"Advisor I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389310\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Sales-Representative--Spanish-speaking----Hybrid---High-Tech-IndustryHT05--_R1768165\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Sales-Representative--Spanish-speaking----Hybrid---High-Tech-IndustryHT05--_R1768165\/apply\",\"job_requisition_id\":\"R1768165\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"316c85c94489102650ff3a4579550000\",\"descriptor\":\"W0ZZG9 Hpi Coe Ipbm Proximity\",\"reference_id\":\"W0ZZG9\",\"custom_reference_id\":\"W0ZZG9\",\"company_reference_id\":null},{\"wid\":\"f633454b00fc1025fcc7082b8c6b0000\",\"descriptor\":\"25545 - HPINC - 980008577\",\"reference_id\":\"980008577\",\"custom_reference_id\":\"980008577\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"damaris.sanchez@concentrix.com\"},\"first_name\":\"Damaris Sanchez (102538452)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1768165\",\"wid\":\"756089a568741032667d69c802980000\",\"descriptor\":\"Sales Representative (Spanish-speaking) - Hybrid - High Tech IndustryHT05 (\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><br \/><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Sales Representative<\/b> in Barcelona (hybrid), you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0<\/p><br \/><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><br \/><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><br \/><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><br \/><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><br \/><p>As a <b>Sales Representative<\/b> in our team, you will:\u00a0\u00a0<\/p><br \/><p>- Articulate clearly Partner Program value proposition and register new resellers into the program \u00a0<br \/>- Respond in a timely and accurate manner to calls\/e-mails from resellers, routing onwards if appropriate. Drive answer when time need to find appropriate answer \u00a0<br \/>- Provide basic general information on products for inbound and outbound calls or e-mails \u00a0<br \/>- Detect High Business Opportunities \u00a0<br \/>- Act as the main point of entry for telephone contacts generated by partner telemarketing activities and campaigns \u00a0<br \/>- Process callout campaign based on a predefined list of resellers \u00a0<br \/>- Process specific marketing on products and services\u00a0<\/p><p>\u00a0<\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0<\/p><p><br \/>- Are bilingual in Spanish plus advaced English<\/p><p>- Have outstanding communication skills (verbal and written) \u00a0<br \/>- Have previous B2B sales experience \u00a0<br \/>- Are positive, goal and target orientated \u00a0<br \/>- Are comfortable speaking with business users at all levels \u00a0<br \/>- Are a strong individual contributor as well as a team player \u00a0<br \/>- Can handle project tasks with minimal direction and supervision \u00a0<br \/>- Are highly organized and detail oriented \u00a0<br \/>- Can prioritize workload.\u00a0\u00a0\u00a0<\/p><br \/><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><br \/><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/p><br \/><p>- Full-time 39 hours\/week indefinite contract: Monday to Friday from 9:00 to 18:00<br \/>- Salary 20.100 euros gross\/year &#43; up to 4.400 euros gross\/year in bonus &#43;\u00a0medical insurance<br \/>- Central location in Barcelona \u00a0<br \/>- Bring-a-friend (referral) bonus opportunities \u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses \u00a0<br \/>\u00a0<\/p><p>Experience the best version of you!\u00a0\u00a0<\/p><br \/><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<br \/><\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<br \/><\/i>R1768165\u00a0<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1632\",\"campaign_id\":\"1138\",\"campaign_title\":\"Advisor II, B2B Sales R1768162\",\"campaign_type\":\"job_application\",\"job_title\":\"Account Manager (Spanish-speaking) - Hybrid - High Tech HT05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"CATALONIA\",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<p><b>Experience the power of a game-changing career <\/b><\/p><br \/><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.<\/p><br \/><p>If you\u2019re looking to grow and be inspired, as an Account Manager in Barcelona (hybrid), you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.<\/p><br \/><p><b>Career growth and personal development <\/b><\/p><br \/><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.<\/p><br \/><p><b>What you will do in this role <\/b><br \/><br \/>- Responsible for partner pipeline management, detecting new opportunities detected, and driving successful and profitable closure of deal rate<br \/>- Understand partner market and competition and evaluate reseller interest<br \/>- Create partner loyalty and drive partner competencies and certification in BU products<br \/>- Ensure partners are taking advantage of promotions, events &amp; programs<br \/>- Work together with partner to drive revenue for BU via campaigns, opportunity identification (and closure) and other methods<br \/>- Detect and provide transparency of qualified opportunities and take actions to close them with partner &amp; support partners to close big deals when necessary<br \/>- Work closely with telemarketing, end user sales teams and other key resources to maximize revenue and customer\/partner satisfaction<br \/>- Monitor execution of partner marketing plan, investment and co-marketing activities review and proposal, monitor ROI<br \/>- May attend country partner events for meeting key partners\u00a0<\/p><br \/><br \/><p><b>Concentrix is a great match if you: <\/b><\/p><br \/><p>- Are bilingual or proficient in Spanish<br \/>- Have two years of related technical sales experience preferred<br \/>- Are familiar with channel programs<br \/>- Have excellent negotiation management and strong communication skills (verbal &amp; written) including excellent telephone and presentation skills<br \/>- Work toward goal achievement using negotiation, teamwork\/collaboration, motivation and time\/work prioritize<br \/>- Can demonstrate innovation and good judgment\/problem-solving skills when making decisions<br \/>- Can establish an individual course of action to accomplish goals while using appropriate<\/p><br \/><p><b>It would be a plus if you: <\/b><\/p><br \/><p>- Have experience in working in Channel environment, knowledge of partners and distributors<\/p><br \/><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.<\/p><br \/><p><b>What\u2019s in it for you <\/b><\/p><br \/><p>- Full-time 39 hours\/week Monday to Friday from 9:00 to 18:00<br \/>- Salary 22.100 euros gross\/year &#43; up to 3200 euros gross\/year in bonus &#43; private medical insurance<br \/>- Central location in Barcelona<br \/>- Bring-a-friend (referral) bonus opportunities<br \/>- Full paid training on the company and the project you&#39;ll be working on<br \/>- Career development programs, specialized courses<br \/>\u00a0<\/p><p>Experience the best version of you!<\/p><br \/><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><br \/><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><br \/><p>Concentrix is an equal opportunity employer<\/p><br \/><p>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<br \/>R1768162\u00a0<\/p>\",\"ats_external_id\":\"R1768162\",\"location\":\"Barcelona, CATALONIA\",\"job_type\":\"full_time\",\"salary\":\"1841.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-02T01:59:13.659+02:00\",\"created_at\":\"2026-09-29T16:06:21.972+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTM4?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTM4\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Spanish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"francisco.ferrer@concentrix.com\"},\"first_name\":\"Ferrer, Francisco\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102538739\",\"wid\":\"da7d7d2449a21010333ecc44217d0000\",\"descriptor\":\"Francisco Ferrer (102538739)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389259\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Account-Manager--Spanish-speaking----Hybrid---High-Tech-HT05_R1768162\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Account-Manager--Spanish-speaking----Hybrid---High-Tech-HT05_R1768162\/apply\",\"job_requisition_id\":\"R1768162\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"316c85c94489102650ff3a4579550000\",\"descriptor\":\"W0ZZG9 Hpi Coe Ipbm Proximity\",\"reference_id\":\"W0ZZG9\",\"custom_reference_id\":\"W0ZZG9\",\"company_reference_id\":null},{\"wid\":\"f633454b00fc1025fcc7082b8c6b0000\",\"descriptor\":\"25545 - HPINC - 980008577\",\"reference_id\":\"980008577\",\"custom_reference_id\":\"980008577\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"damaris.sanchez@concentrix.com\"},\"first_name\":\"Damaris Sanchez (102538452)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1768162\",\"wid\":\"711a251678a41032664ca9ed2e860000\",\"descriptor\":\"Account Manager (Spanish-speaking) - Hybrid - High Tech HT05\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"461\",\"campaign_id\":\"441\",\"campaign_title\":\"Huawei \/ Spanish - dialects \/ Bucharest\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor with Catalan,Valencian,Basc or Galician - Bucharest, on-site\",\"street\":null,\"address\":null,\"city\":\"Bucharest\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":\"Bucharest\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div>\\n<div>\\n<p><strong>Experience the power of a game-changing career<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Are you looking for&nbsp;what&rsquo;s&nbsp;next?&nbsp;We&rsquo;re&nbsp;a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And&nbsp;we&rsquo;re&nbsp;proud to be recognized with awards&nbsp;such as&nbsp;\\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong><em>Technical Customer Advisor with Spanish dialects (catalan, valencian, basc, galician) and English - Bucharest (on-site)<\/em>, <\/strong>you will be part of&nbsp;our&nbsp;team of&nbsp;game-changers&nbsp;who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Career growth and personal development<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;ll&nbsp;give you all the training,&nbsp;cutting-edge&nbsp;technologies, and the continuing support&nbsp;you&rsquo;ll&nbsp;need to succeed. At Concentrix,&nbsp;there&rsquo;s&nbsp;a&nbsp;real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within!&nbsp;That&rsquo;s&nbsp;why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career&nbsp;you&rsquo;ve&nbsp;always envisioned.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>As a <strong>Technical Customer Advisor<\/strong> on our team, you will:&nbsp;&nbsp;<\/p>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations\u202f(different issues regarding mobile devices, laptops etc.)\u202f\u202f&nbsp;<\/li>\\n<li>Manage multichannel interactions (voice, email and chat) to ensure a consistent customer experience&nbsp;<\/li>\\n<li>Develop your skills and learn how to use software solutions that improve people&rsquo;s lives&nbsp;<\/li>\\n<li>Champion better brand experiences for our customers and clients&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications&nbsp;&nbsp;<\/strong><\/p>\\n<p>Concentrix is a great match if you:&nbsp;<\/p>\\n<ul>\\n<li>Are proficient or bilingual in<strong> Spanish (<em>catalan, valencian, basc or galician) <\/em>and English&nbsp;<\/strong><\/li>\\n<li>Have a bachelor&rsquo;s degree (preferably in a technical domain)&nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:&nbsp;<\/p>\\n<ul>\\n<li>Full-time indefinite contract&nbsp;<\/li>\\n<li>Performance bonus&nbsp; &nbsp;<\/li>\\n<li>The option to choose from a board range of flexible benefits through MY Benefit Platform&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Medical Subscription&nbsp;<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities&nbsp;<\/li>\\n<li>Full paid training on the company and the project you'll be working on&nbsp;<\/li>\\n<li>Career development programs, specialized courses, and language classes&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+&nbsp;game-changers&nbsp;around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Eligibility to work<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In accordance with&nbsp;Romania&rsquo;s law, only applicants who are legally authorized to work in&nbsp;Romania&nbsp;will be considered for this position.\u202f&nbsp;<\/p>\\n<\/div>\",\"ats_external_id\":\"RO-441\",\"location\":\"Bucharest, Bucharest\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-01T14:44:49.144+03:00\",\"created_at\":\"2026-09-29T15:10:52.407+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NDE?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NDE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1633\",\"campaign_id\":\"1137\",\"campaign_title\":\"Advisor II, B2B Sales R1768154\",\"campaign_type\":\"job_application\",\"job_title\":\"Account Manager - (Portuguese-Speaking) - Hybrid - HT05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"CATALONIA\",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0\u00a0<\/b><\/p><br \/><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><br \/><p>If you\u2019re looking to grow and be inspired, as an\u00a0<b>Account Manager in Barcelona (hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0<\/p><br \/><p><b>Career growth and personal development\u00a0\u00a0<\/b><\/p><br \/><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><br \/><p><b>What you will do in this role\u00a0\u00a0<\/b><\/p><br \/><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><br \/><p>As an<b>\u00a0Account Manager<\/b>\u00a0on our team, you will:\u00a0\u00a0<br \/>\u00a0<br \/>- Responsible for partner pipeline management, detecting new opportunities detected, and driving successful and profitable closure of deal rate\u00a0\u00a0<br \/>- Understand partner market and competition and evaluate reseller interest\u00a0\u00a0<br \/>- Create partner loyalty and drive partner competencies and certification in BU products\u00a0\u00a0<br \/>- Ensure partners are taking advantage of promotions, events &amp; programs\u00a0\u00a0<br \/>- Work together with partner to drive revenue for BU via campaigns, opportunity identification (and closure) and other methods\u00a0\u00a0<br \/>- Detect and provide transparency of qualified opportunities and take actions to close them with partner &amp; support partners to close big deals when necessary\u00a0\u00a0<br \/>- Work closely with telemarketing, end user sales teams and other key resources to maximize revenue and customer\/partner satisfaction\u00a0\u00a0<br \/>- Monitor execution of partner marketing plan, investment and co-marketing activities review and proposal, monitor ROI\u00a0\u00a0<br \/>- May attend country partner events for meeting key partners\u00a0 \u00a0<\/p><br \/><p><b>Concentrix is a great match if you:\u00a0\u00a0<\/b><\/p><br \/><p>- Are bilingual or proficient in Portuguese and have an advanced level of English<br \/>- Have two years of related technical sales experience preferred\u00a0\u00a0<br \/>- Are familiar with channel programs\u00a0\u00a0<br \/>- Have excellent negotiation management and strong communication skills (verbal &amp; written) including excellent telephone and presentation skills\u00a0\u00a0<br \/>- Work toward goal achievement using negotiation, teamwork\/collaboration, motivation and time\/work prioritize\u00a0\u00a0<br \/>- Can demonstrate innovation and good judgment\/problem-solving skills when making decisions\u00a0\u00a0<br \/>- Can establish an individual course of action to accomplish goals while using appropriate\u00a0<\/p><br \/><p><b>It would be a plus if you:\u00a0\u00a0<\/b><\/p><br \/><p>- Have experience in working in Channel environment, knowledge of partners and distributors\u00a0<\/p><br \/><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><br \/><p><b>What\u2019s in it for you\u00a0\u00a0<\/b><\/p><br \/><p>- Full-time 39 hours\/week permanent contract: Monday to Friday 9:00 - 18:00<br \/>- Salary 22.100 euros gross\/year &#43; up to 3200 euros gross\/year in bonus\u00a0\u00a0&#43; private medical insurance<\/p><p>- Central location in Barcelona<br \/>- Bring-a-friend (referral) bonus opportunities\u00a0\u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0\u00a0<br \/>- Career development programs and specialized courses\u00a0\u00a0<br \/>\u00a0<\/p><p>Experience the best version of you!\u00a0\u00a0<\/p><br \/><p>At\u00a0<b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><br \/><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><br \/><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<br \/><\/i>R1768154\u00a0<\/p>\",\"ats_external_id\":\"R1768154\",\"location\":\"Barcelona, CATALONIA\",\"job_type\":\"full_time\",\"salary\":\"1841.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-01T14:05:55.251+02:00\",\"created_at\":\"2026-09-29T14:04:28.674+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTM3?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTM3\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Portuguese\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"francisco.ferrer@concentrix.com\"},\"first_name\":\"Ferrer, Francisco\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102538739\",\"wid\":\"da7d7d2449a21010333ecc44217d0000\",\"descriptor\":\"Francisco Ferrer (102538739)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389371\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Account-Manager----Portuguese-Speaking----Hybrid---HT05_R1768154\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Account-Manager----Portuguese-Speaking----Hybrid---HT05_R1768154\/apply\",\"job_requisition_id\":\"R1768154\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"316c85c94489102650ff3a4579550000\",\"descriptor\":\"W0ZZG9 Hpi Coe Ipbm Proximity\",\"reference_id\":\"W0ZZG9\",\"custom_reference_id\":\"W0ZZG9\",\"company_reference_id\":null},{\"wid\":\"f633454b00fc1025fcc7082b8c6b0000\",\"descriptor\":\"25545 - HPINC - 980008577\",\"reference_id\":\"980008577\",\"custom_reference_id\":\"980008577\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"damaris.sanchez@concentrix.com\"},\"first_name\":\"Damaris Sanchez (102538452)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1768154\",\"wid\":\"756089a568741032656a23a2a7370000\",\"descriptor\":\"Account Manager - (Portuguese-Speaking) - Hybrid - HT05\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1634\",\"campaign_id\":\"1135\",\"campaign_title\":\"Advisor II, Technical Support R1768101\",\"campaign_type\":\"job_application\",\"job_title\":\"Remote Support Engineer - (English speaking) - Hybrid - High Tech - HD01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\" .\",\"long_description\":\"<p><b> <\/b><\/p><p>\u00a0<\/p><p>\u00a0<\/p><p><b>Experience the Power of a Game-Changing Career<\/b><\/p><p>\u00a0<\/p><p>Are you ready to join an innovative and fast-growing team? We are a global leader in technology and services, powering the brands of the future. Across more than 70 countries, we support some of the world\u2019s most well-known companies \u2014 the ones you use every day \u2014 helping them transform their businesses through cutting-edge technology and integrated solutions.<\/p><p>If you\u2019re looking to grow, learn, and be inspired, this is your opportunity.<\/p><p>\u00a0<\/p><p>As a <b>Remote Support Engineer<\/b> based on-site in Barcelona, you\u2019ll become part of a dynamic team of game-changers shaping the future of global brands.<\/p><p>\u00a0<\/p><p><b>Career Growth and Personal Development<\/b><\/p><p>We believe in unlocking your potential. You\u2019ll benefit from comprehensive training, access to the latest technologies, and ongoing support to help you succeed and grow. Along the way, you\u2019ll build meaningful connections \u2014 even \u201cfriends for life.\u201d<\/p><p>\u00a0<\/p><p><b>What You\u2019ll Do<\/b><\/p><p>At the core of everything we do is a commitment to people \u2014 our clients, their customers, our teams, our communities, and our planet.<\/p><p>\u00a0<\/p><p>As a <b>Remote Support Engineer<\/b>, you will:<\/p><p>\u00a0<\/p><p>- Provide expert support on industrial 3D printers<\/p><p>- Remotely resolve hardware and\/or software technical issues and application problems for our customers\u00a0<\/p><p>- Trigger an onsite interaction (parts and\/or FSE dispatch) in case the issue cannot be fixed remotely\u00a0<\/p><p>- Keep customers informed of the status of their case\u00a0<\/p><p>- Document case history and interactions with customer. SW (CRM) to ensure proper handover to field, product\/case history tracking and reporting\u00a0<\/p><p>- Contribute to maintain the Knowledge Mgmt. System (KMS) sharing the knowledge with the rest of the organization\u00a0<\/p><p>- Assist Care Center Agents and Customers on subjects such as product features, specifications, parts info and compatibility, maintenance routines, educational programs and technical aspects in general, based on customer entitlement\u00a0<\/p><p>- Assist Field Service Engineers during onsite troubleshooting in case of need\u00a0\u00a0<\/p><p>\u00a0<\/p><p><b>Concentrix\u00a0 is a great match if you:\u00a0<\/b><\/p><p>\u00a0<\/p><p>- A native or proficient level of English<\/p><p>- Strong technical background with bachelor\u2019s degree in Science\/Engineering \u2013 preferably Mechanical, Industrial or Electrical Engineering \u2013 or equivalent\u00a0<\/p><p>- Can work collaboratively in an ethnically, linguistically, and culturally diverse environment\u00a0<\/p><p>- Excellent organizational skills; able to prioritize work in accordance\u00a0<\/p><p>\u00a0<\/p><p><b>It will be a plus if you have:\u00a0<\/b><\/p><p>\u00a0<\/p><p>- Experience in a customer facing role (onsite support, remote support or similar)\u00a0<\/p><p>- Experience in Graphics Arts products and related technologies\u00a0<\/p><p>- Ability to follow and read electrical \/ electronic diagrams\u00a0<\/p><p>- Experience in Additive Manufacturing technology, 3D Modeling Software - Magics (Materialize) and NetFabb (Autodesk) and\/or 3D printing workflows\u00a0<\/p><p>If you feel you don\u2019t check every box, we encourage you to apply anyway. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.\u00a0<\/p><p>\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p>\u00a0<\/p><p>In this role, we offer benefits that help you support your <b>unique lifestyle:\u00a0<\/b><\/p><p>\u00a0<\/p><p>- Full time 39 hours\/week permanent contract<\/p><p>- Shift schedule: Monday to Friday 12:00 to 21:00<\/p><p>- Salary package: base salary of 20,000 euros gross\/year &#43; up to 4,000 euros gross\/year in bonus, private medical insurance, restaurant card<\/p><p>- Great office location in Barcelona, with hybrid work model<\/p><p>- Full paid training on the company and the project you&#39;ll be working on<\/p><p>- Career development programs and specialized courses\u00a0<\/p><p>\u00a0<\/p><p><b>Experience the Best Version of You<\/b><\/p><p>\u00a0<\/p><p>At <b>Concentrix<\/b>, we invest in our people because we know that when you thrive, our clients and their customers do too.<\/p><p>If this sounds like the right next step in your career, we\u2019d love to hear from you. Apply today and discover why over 440,000 game-changers worldwide choose Concentrix as their employer of choice.<\/p><p>\u00a0<\/p><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p style=\\\"color:#074f6a !important\\\"><span style=\\\"color:#074f6a\\\">R1768101<\/span><\/p>\",\"ats_external_id\":\"R1768101\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":\"1666.66\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-03T14:04:13.700+02:00\",\"created_at\":\"2026-09-29T12:07:42.721+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTM1?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTM1\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"French\",\"German\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"michaela.relovska1@concentrix.com\"},\"first_name\":\"Relovska, Michaela\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102541062\",\"wid\":\"da7d7d2449a2101033372d1d3dcd0000\",\"descriptor\":\"Michaela Relovska (102541062)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2952\",\"descriptor\":\"Advisor II, Technical Support - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389583\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Remote-Support-Engineer----English-speaking----Hybrid---High-Tech---HD01_R1768101\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Remote-Support-Engineer----English-speaking----Hybrid---High-Tech---HD01_R1768101\/apply\",\"job_requisition_id\":\"R1768101\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"7e2140314d3b101ee7978986630b0000\",\"descriptor\":\"20124 - Hpinc - WHSBTSPAIN24\",\"reference_id\":\"WHSBTSPAIN24\",\"custom_reference_id\":\"WHSBTSPAIN24\",\"company_reference_id\":null},{\"wid\":\"b4e5b63f5235101ef569e68923d40000\",\"descriptor\":\"W0ZQQ9 P_Sbt_Spain_Hpi 3ww\",\"reference_id\":\"W0ZQQ9\",\"custom_reference_id\":\"W0ZQQ9\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"luis.gil@concentrix.com\"},\"first_name\":\"Luis Alejandro Gil Noriega (102540849)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1768101\",\"wid\":\"0c25c666c4f910325f2fe21d770c0000\",\"descriptor\":\"Remote Support Engineer - (English speaking) - Hybrid - High Tech - HD01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1739\",\"campaign_id\":\"1184\",\"campaign_title\":\"GTM \/ DE \/ DUI \/ PMI B2B_new\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater (m\/w\/d) f\u00fcr Gesch\u00e4ftskunden von Lifestyle-Produkten\",\"street\":\"Neudorfer Str. 43\",\"address\":\"Neudorfer Str. 43\",\"city\":\"Duisburg\",\"state\":\"Nordrhein-Westfalen\",\"postal_code\":\"47057\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"4-Tage-Woche? Bewirb dich jetzt in Duisburg!\",\"long_description\":\"<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><br \/>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Kundenberater (m\/w\/d) f&uuml;r Gesch&auml;ftskunden von Lifestyle-Produkten.<\/strong><\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 13,90 &euro; brutto\/Stunde<\/li>\\n<li>Zuverdienst durch leistungsorientierte Verg&uuml;tung<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Teilzeit &ndash; 20-32 Std.\/Woche<\/li>\\n<li><strong>4-Tage-Woche!<\/strong> Montag - Donnerstag von 08:00 - 16:30 Uhr&nbsp;<\/li>\\n<li>Inbound &amp; Outbound<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<br \/><br \/><\/strong><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li>Sei <strong>erster Ansprechpartner f&uuml;r Au&szlig;endienstmitarbeiter und Gesch&auml;ftskunden<\/strong>, die diverse Produkte unseres Auftraggebers vertreiben.<\/li>\\n<li>K&uuml;mmere dich um <strong>Bestellungen, Liefer&uuml;berwachungen<\/strong>,&nbsp;<strong>Produkt-Verf&uuml;gbarkeiten und Aktionen<\/strong>.<\/li>\\n<li>F&uuml;hre fundierte <strong>Beratungs- und Verkaufsgespr&auml;che<\/strong>\u202f durch, sodass wir den <strong>Kunden bei Bedarf zur&uuml;ckzugewinnen<\/strong>.<\/li>\\n<li>Stelle die <strong>Kundenzufriedenheit via Outbound-Anruf sicher<\/strong>.<\/li>\\n<li><strong>Dokumentiere die Kommunikation<\/strong> in der Kundendatenbank.<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/kSqiodM.png\\\" alt=\\\"\\\" width=\\\"114\\\" height=\\\"19\\\" \/> &bdquo;Aus Kollegen werden Freunde! Der Teamzusammenhalt ist un&uuml;bertroffen.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong> in Wort und Schrift.<\/li>\\n<li>Du hast bereits <strong>Erfahrung im B2B-Bereich oder im Vertrieb<\/strong> gesammelt.<\/li>\\n<li>Deine <strong>Kommunikation ist professionell<\/strong> und auf Augenh&ouml;he.<\/li>\\n<li>Du hast <strong>Spass <\/strong>am Vertrieb und bringst &Uuml;berzeugungskraft mit.<\/li>\\n<li>Du hast Lust <strong>mit unserem Team am Standort in Duisburg (N&auml;he Hauptbahnhof) zu arbeiten<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding<\/li>\\n<\/ul>\\n<p><strong>Du sprichst au&szlig;erdem Englisch?<\/strong> Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen <strong>unbefristeten Arbeitsvertrag<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Vollzeit oder Teilzeit <\/strong>&ndash; wie es f&uuml;r dich am besten passt<\/li>\\n<li><strong>Bis zu 27 Urlaubstage<\/strong>, f&uuml;r kleine als auch gro&szlig;e Auszeiten<\/li>\\n<li>Wir stellen dir von Anfang an <strong>einen Mentor<\/strong> zur Seite, der dich unterst&uuml;tzt<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum<\/li>\\n<li>Eine finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong><\/li>\\n<li>Eine attraktive Pr&auml;mie von <strong>600&euro; f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/strong><\/li>\\n<li>Veranstaltungen wie <strong>Standortfeiern, Spieleabende und Grillevents<\/strong><\/li>\\n<li>Eine Vielzahl an Online-Shopping-Rabatten<\/li>\\n<li>Eine von uns <strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und in ausgew&auml;hlten Fitnessstudios<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong>\\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Management Holding B.V &amp; Co. KG<br \/>Neudorfer Str. 43, 47057 Duisburg &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-1184\",\"location\":\"Duisburg, Nordrhein-Westfalen\",\"job_type\":\"part_time\",\"salary\":\"13.90\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-09-29T11:24:49.120+02:00\",\"created_at\":\"2026-09-29T09:42:36.253+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTg0?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTg0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"891\",\"campaign_id\":\"27034\",\"campaign_title\":\"Sr. Project Manager (TCF) R1767309\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Organizational Change Management Consultant (Contract)\",\"street\":\"USA TX Work-at-Home\",\"address\":\"USA TX Work-at-Home\",\"city\":\"USA\",\"state\":\"Texas\",\"postal_code\":\"73301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"Job Description Summary\\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\n \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n \\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\n \\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\n \\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Senior Organizational Change Management Consultant (Contract)<\/b><\/p><p><b>Location: Remote in USA-Contract 4-6 months<\/b><\/p><br \/><p><span style=\\\"color:#000000\\\">As a <b>Senior OCM Consultant<\/b>, you will help organizations successfully navigate complex technology implementations and business transformation initiatives by focusing on the people side of change. Partnering with OCM leaders, client stakeholders, and cross-functional project teams, you will design and deliver change strategies that build readiness, strengthen engagement, accelerate adoption, and support lasting business outcomes.<span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">This role is ideal for a consultant who brings both strategic perspective and hands-on execution\u2014someone who can translate complexity into clear action, influence stakeholders at all levels, and deliver practical solutions that help leaders and employees embrace new systems, processes, and ways of working.<span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>Responsibilities<\/b><span>\u00a0<\/span><\/span><\/p><ul><li><span style=\\\"color:#000000\\\">Support the OCM Lead in executing change management strategies for technology implementations and enterprise transformation initiatives.<span>\u00a0<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Lead assigned OCM workstreams and deliverables, ensuring alignment with project milestones, release plans, and business objectives.<span>\u00a0<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Conduct stakeholder assessments, change impact analyses, and organizational readiness activities to inform change planning.<span>\u00a0<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Develop and execute communication plans, training strategies, engagement approaches, and adoption activities that support successful transitions.<span>\u00a0<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Partner with business and technical teams to identify change risks, resistance points, and user adoption challenges, and recommend mitigation actions.<span>\u00a0<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Drive stakeholder alignment and help teams move forward when competing priorities, ambiguity, or resistance arise.<span>\u00a0<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Facilitate workshops, stakeholder meetings, focus groups, governance discussions, and feedback sessions to gather insights and drive alignment.<span>\u00a0<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Create high-quality, executive-ready presentations, status updates, communications, job aids, and training materials.<span>\u00a0<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Build adoption plans that support successful launch, user readiness, and long-term business value realization.<span>\u00a0<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Help establish and support change champion networks, leadership engagement plans, governance routines, and reinforcement activities.<span>\u00a0<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Develop RACI and ownership models to clarify decision-making, accountability, and operating-model expectations.<span>\u00a0<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Monitor adoption metrics, readiness indicators, and user feedback to assess effectiveness and refine interventions.<span>\u00a0<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Support transformation efforts related to migrating client partner experiences from Sitecore to Adobe Experience Cloud.<span>\u00a0<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Help improve and transform the end-to-end partner experience across strategic partner journeys and workstreams.<span>\u00a0<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Establish governance, communications, adoption, and operating-model capabilities that enable successful launch and long-term business value realization.<span>\u00a0<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Coordinate activities across internal teams, Adobe, existing vendors, and other stakeholders involved in the transformation effort.<span>\u00a0<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Collaborate across functional teams to promote a consistent, positive, and user-centered transformation experience.<span>\u00a0<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Contribute to the ongoing improvement of OCM methodologies, tools, templates, and best practices.<span>\u00a0<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Provide coaching, guidance, and support to junior team members as needed.<span>\u00a0<\/span><\/span><\/li><\/ul><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>Qualifications<\/b><span>\u00a0<\/span><\/span><\/p><ul><li><span style=\\\"color:#000000\\\">5\u20138&#43; years of Organizational Change Management experience, ideally supporting technology implementations and digital transformation programs.<span>\u00a0<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Experience contributing to OCM initiatives for enterprise technology deployments or digital workplace solutions.<span>\u00a0<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Strong foundation in stakeholder engagement, communications, training, readiness planning, and user adoption.<span>\u00a0<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Demonstrated ability to translate technical and process changes into clear business impacts and user-focused messaging.<span>\u00a0<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Strong consulting, facilitation, presentation, and stakeholder management skills.<span>\u00a0<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Experience working in matrixed project environments and collaborating with cross-functional business and technical teams.<span>\u00a0<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Ability to identify and address resistance while keeping change activities moving across complex stakeholder groups.<span>\u00a0<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Experience supporting governance decisions, adoption planning, communications, and operating-model development.<span>\u00a0<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Excellent organizational skills with strong attention to detail and the ability to manage multiple priorities effectively.<span>\u00a0<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Comfortable working in fast-paced environments with evolving priorities and ambiguity.<span>\u00a0<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Bachelor\u2019s degree required; degree in Business, Communications, Organizational Development, or a related field preferred.<span>\u00a0<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Prosci or CCMP certification preferred.<span>\u00a0<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Project or program management experience and\/or certifications such as PMP, Scrum, or Agile are a plus.<span>\u00a0<\/span><\/span><\/li><\/ul><p><br \/><br \/><\/p><p>This is a Short-Term Role. CNX is looking for Short-Term contractors.<\/p><br \/><p>The deadline to apply for this position is: 10\/05\/2026.<\/p><br \/><p>The base salary range for this position is $140,000-$175,000 , plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><br \/><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><br \/><p>#LI-Remote<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1767309\",\"location\":\"USA, Texas\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-10-01T02:04:40.824+08:00\",\"created_at\":\"2026-09-29T08:06:45.545+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzAzNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Senior-Organizational-Change-Management-Consultant--Contract-_R1767309-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Program Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Texas\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"73301\",\"primary_location\":{\"id\":\"US-WAH-TEXAS-00\",\"wid\":\"b67da9176e3d1062f9dee3c630dabe32\",\"descriptor\":\"USA TX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nicole.incorvaia@concentrix.com\"},\"first_name\":\"Incorvaia, Nicole Diane\"},\"categories\":[{\"descriptor\":\"CF Program Management\"}],\"recruiters\":[{\"id\":\"102012276\",\"wid\":\"c30e8ac6e5930107b5680d8fc7b50000\",\"descriptor\":\"Nicole Incorvaia (102012276)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0359\",\"descriptor\":\"Sr. Project Manager (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389251\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Senior-Organizational-Change-Management-Consultant--Contract-_R1767309-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Senior-Organizational-Change-Management-Consultant--Contract-_R1767309-1\/apply\",\"job_requisition_id\":\"R1767309\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"1a48a07d65cf100bef1f992e043c0000\",\"descriptor\":\"COGS (CORP) Consulting SL\",\"reference_id\":\"CATCONSECTORDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"0777b3dda5691025ab645c16ebbc0000\",\"descriptor\":\"W0ZKJE Catalyst Core Cost Projects\",\"reference_id\":\"W0ZKJE\",\"custom_reference_id\":\"W0ZKJE\",\"company_reference_id\":null},{\"wid\":\"7218f45270b3102212bb7cc0b0fb0000\",\"descriptor\":\"11190 - Concentrix - 980002522\",\"reference_id\":\"980002522\",\"custom_reference_id\":\"980002522\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"emily.landrum@concentrix.com\"},\"first_name\":\"Emily Landrum (102012389)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1767309\",\"wid\":\"bea9e206a4ae10323867f34181b60000\",\"descriptor\":\"Senior Organizational Change Management Consultant (Contract)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"892\",\"campaign_id\":\"27033\",\"campaign_title\":\"Software Architect (TCF) R1768016\",\"campaign_type\":\"job_application\",\"job_title\":\"Nice Cognigy Solutions Architect\",\"street\":\"USA TX Work-at-Home\",\"address\":\"USA TX Work-at-Home\",\"city\":\"USA\",\"state\":\"Texas\",\"postal_code\":\"73301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n The Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\n Join us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Nice Cognigy Solutions Architect<\/b><\/p><p>\u00a0<\/p><p><b>Key responsibilities<\/b><\/p><ul><li><span style=\\\"font-size:inherit\\\">Translate business and contact center requirements into solution designs, integration patterns, and implementation plans.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Design Cognigy conversational flows and AI agent solutions across voice and digital channels.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Architect the connection between Cognigy and NICE CXone, including routing, escalation, and transfer of conversation context to human agents.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Define integrations with CRM, knowledge bases, APIs, and other enterprise systems.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Establish requirements for security, access, data handling, monitoring, and operational support.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Guide development teams through configuration, testing, deployment, and issue resolution.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Work with business, operations, and technical stakeholders to measure performance and improve customer and agent experiences.<\/span><\/li><\/ul><br \/><p><b>Required qualifications<\/b><\/p><ul><li><span style=\\\"font-size:inherit\\\">8&#43; years of hands-on solution architecture experience with NICE CXone and Cognigy.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Experience designing contact center voice and digital journeys, including IVR, routing, and agent handoffs.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Strong understanding of conversational AI, API integrations, and enterprise architecture.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Ability to produce architecture diagrams, technical designs, and clear guidance for delivery teams.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Experience leading technical discussions with clients and cross-functional teams.<\/span><\/li><\/ul><br \/><p><b>Preferred qualifications<\/b><\/p><ul><li><span style=\\\"font-size:inherit\\\">Experience with Cognigy Voice Gateway, AI agents, or agent assistance.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Experience integrating contact center platforms with CRM and knowledge management systems.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Experience with analytics and ongoing optimization of automated customer journeys.<\/span><\/li><\/ul><br \/><p>The base salary for this position is $106,087 - $166,709 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><br \/><p>The deadline to apply for this position is: 10\/07\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p>\u00a0<\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><br \/><p>#concentrix<\/p><p>#WAH<\/p><p>#LI-Remote<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1768016\",\"location\":\"USA, Texas\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-01T06:06:00.333+08:00\",\"created_at\":\"2026-09-29T06:06:33.205+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzAzMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Nice-Cognigy-Solutions-Architect_R1768016\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Architecture\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Texas\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"73301\",\"primary_location\":{\"id\":\"US-WAH-TEXAS-00\",\"wid\":\"b67da9176e3d1062f9dee3c630dabe32\",\"descriptor\":\"USA TX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ericka.garro@concentrix.com\"},\"first_name\":\"Garro Montenegro, Ericka\"},\"categories\":[{\"descriptor\":\"CF Architecture\"}],\"recruiters\":[{\"id\":\"101887421\",\"wid\":\"9ee8274459cf0130a88e3371c80f0a92\",\"descriptor\":\"Ericka Garro Montenegro (101887421)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0270\",\"descriptor\":\"Software Architect (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389140\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Nice-Cognigy-Solutions-Architect_R1768016\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Nice-Cognigy-Solutions-Architect_R1768016\/apply\",\"job_requisition_id\":\"R1768016\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"505d9459801710287668c1c180920000\",\"descriptor\":\"W0ZZSB Caresource: Interoperability I\",\"reference_id\":\"W0ZZSB\",\"custom_reference_id\":\"W0ZZSB\",\"company_reference_id\":null},{\"wid\":\"7a12f9a4983b1028580b93cffb2e0000\",\"descriptor\":\"25613 - CareSource - 980008750\",\"reference_id\":\"980008750\",\"custom_reference_id\":\"980008750\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ramit.agarwal@concentrix.com\"},\"first_name\":\"Ramit Agarwal (102011022)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1768016\",\"wid\":\"1354717dffd610323783851c33a30000\",\"descriptor\":\"Nice Cognigy Solutions Architect\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-26\",\"compensation_grade\":{\"id\":\"CF Grade_T7\",\"wid\":\"3de6ae7f50f0101061226c9985b90000\",\"descriptor\":\"Grade T7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"893\",\"campaign_id\":\"27032\",\"campaign_title\":\"Specialist, Sales Support R1766937\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Sales Support - Bilingual\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Sales Support Specialist provides support to the internal and external sales team by relieving them of administrative or related work. Uses intermediate to advanced level of knowledge of product and service offerings to support customers and sales teams.\",\"long_description\":\"<ul><li>Prepare quotes, contracts, and RFP\/RFI responses<\/li><li>Maintain quote documentation with accurate pricing and configurations<\/li><li>Maintain sales demonstration tools and applications in support of sales teams<\/li><li>Work within a few sources of data\/systems to produce an outcome with some variability<\/li><li>Practice a moderate level of independent judgement to make decisions<\/li><li>Develop and deliver sales presentations and\/or trainings in a professional and effective manner<\/li><li>Maintain up-to-date awareness of company activities and industry trends<\/li><li>Provide consistent follow up on opportunities or inquiries<\/li><li>Assist customers in person, by phone, email, or live chat to help diagnose and research information regarding the use of a product or service<\/li><li>Troubleshoot problems and assist customers to understand why a product is notworking properly or service is not meeting expectations<\/li><li>Identify and summarize moderately complex issues for management review<\/li><li>Work with teams and report directly to Support Manager<\/li><\/ul>\",\"ats_external_id\":\"R1766937\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"3664909\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-09-29T06:07:34.079+08:00\",\"created_at\":\"2026-09-29T06:06:31.593+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzAzMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Sales-Support---Bilingual_R1766937\/apply\",\"head_count\":\"3\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"organization_reference_id\":\"WCO08\"},\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0110221\",\"primary_location\":{\"id\":\"CO-BOG-ECOTE-01\",\"wid\":\"d400e09d53be101d47a34dae35e30000\",\"descriptor\":\"COL Bogota - Cra. 15 #77-50\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"mario.daza@concentrix.com\"},\"first_name\":\"Daza Moreno, Mario Alejandro\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102221383\",\"wid\":\"ee6dbd2e12bb100a8c41f358705e0000\",\"descriptor\":\"Miriam Janet De Lizardi Medina (102221383)\"},{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3241\",\"descriptor\":\"Specialist, Sales Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-388735\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Sales-Support---Bilingual_R1766937\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Sales-Support---Bilingual_R1766937\/apply\",\"job_requisition_id\":\"R1766937\"}],\"organizations\":[{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO08\"},{\"wid\":\"bc065af64fa4100333408ef9e32e0000\",\"descriptor\":\"26157 - GOOGLE - 980009492\",\"reference_id\":\"980009492\",\"custom_reference_id\":\"980009492\",\"company_reference_id\":null},{\"wid\":\"4d6e8fedc44e100384bd3f0108390000\",\"descriptor\":\"W100U7 Google Partner BDR\",\"reference_id\":\"W100U7\",\"custom_reference_id\":\"W100U7\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"julio.herrera@concentrix.com\"},\"first_name\":\"Jules Herrera Pe\u00f1a (102598617)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1766937\",\"wid\":\"1354717dffd61032376015b907c10000\",\"descriptor\":\"Specialist, Sales Support - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>Experience in written and verbal communication with internal and external partners<\/li><li>Experience in administrative tasks, organization of work materials, prioritization, and meeting quotas<\/li><li>Demonstrated ability critically think and address moderate customer and client issues<\/li><li>Demonstrated ability to focus on customer needs and communicate with higher level staff<\/li><li>Demonstrated ability to follow scripts and\/or processes according to contractual agreements<\/li><li>Demonstrated ability to follow scripts and\/or processes according to contractual agreements<\/li><li>Aptitude to learn new technology and data<\/li><li>Prior experience working with MS programs<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"894\",\"campaign_id\":\"27025\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1767690\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Software Engineer (Node.js & AWS)\",\"street\":\"USA GA Work-at-Home\",\"address\":\"USA GA Work-at-Home\",\"city\":\"USA\",\"state\":\"Georgia\",\"postal_code\":\"30301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nConcentrix is the global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\",\"long_description\":\"<br \/><p><b>Job Title: Senior Software Engineer (Node.js &amp; AWS)<\/b><\/p><p><b>Location: Remote <\/b><\/p><p><br \/><br \/><\/p><p><b>Job Summary: <\/b><\/p><p>We are seeking an experienced Senior Software Engineer with a strong background in Node.js and AWS environments to join our dynamic team. The successful candidate will be responsible for understanding and extracting data from legacy systems, developing robust and scalable code, and collaborating closely with cross-functional teams to deliver high-quality software solutions. This role involves working within an Agile framework, contributing to solution architecture, and maintaining effective communication with stakeholders.<\/p><p><b>Responsibilities:<\/b><\/p><ul><li>Rapidly understand and extract data from legacy systems independently.<\/li><li>Overcome data extraction limitations in legacy systems.<\/li><li>Write stable, extensible, and unit-tested code.<\/li><li>Communicate effectively with team members, product managers, and project managers.<\/li><li>Diagnose complex issues and implement resolutions.<\/li><li>Implement new requirements following Agile and architectural principles.<\/li><li>Manage application requirements and collaborate with teams to ensure quality.<\/li><li>Support planning and design for solution architectures in a multi-system environment.<\/li><li>Add value through communication within the client community.<\/li><li>Collaborate on product architecture and design problem-solving.<\/li><li>Operate within continuous integration, delivery, and deployment pipelines.<\/li><\/ul><p><b>Qualifications:<\/b><\/p><ul><li>5&#43; years of software development experience with Node.js in AWS.<\/li><li>Expertise in developing REST APIs and tooling for documentation.<\/li><li>Experience in continuous integration and delivery environments.<\/li><li>Knowledge of SQL databases (MySQL, Postgres) and cloud development using AWS Lambda.<\/li><li>Ability to analyze and extract data from legacy systems independently.<\/li><li>Proficiency with modern development tools (e.g., git, docker).<\/li><li>Agile team experience with excellent communication skills.<\/li><li>Motivated to learn and tackle challenging projects positively.<\/li><li>Ability to work collaboratively or independently as needed.<\/li><li>Preferred previous consulting experience.<\/li><\/ul><br \/><p>The base salary for this position is $ $92,250 - $131,964 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><br \/><p>The deadline to apply for this position is: 10\/05\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><br \/><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><br \/><p><b>#WFH<\/b><\/p><p><b>#LI-Remote<\/b><\/p><p><b>#Concentrix<\/b><\/p><p><br \/><br \/><br \/><br \/><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1767690\",\"location\":\"USA, Georgia\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-09-29T02:05:28.857+08:00\",\"created_at\":\"2026-09-29T00:05:44.186+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzAyNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-GA-Work-at-Home\/Senior-Software-Engineer--Nodejs---AWS-_R1767690\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Georgia\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"30301\",\"primary_location\":{\"id\":\"US-WAH-GEORG-00\",\"wid\":\"b67da9176e3d1062f9df6223c6c9bf06\",\"descriptor\":\"USA GA Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"reena.kapoor@concentrix.com\"},\"first_name\":\"Kapoor, Reena\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102010157\",\"wid\":\"c30e8ac6e5930107b3c1e2d195a00000\",\"descriptor\":\"Reena Kapoor (102010157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-388744\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-GA-Work-at-Home\/Senior-Software-Engineer--Nodejs---AWS-_R1767690\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-GA-Work-at-Home\/Senior-Software-Engineer--Nodejs---AWS-_R1767690\/apply\",\"job_requisition_id\":\"R1767690\"}],\"organizations\":[{\"wid\":\"de28fe2774671036e2de4b8abb900000\",\"descriptor\":\"W0ZXOF Fis Global: Onboarding (Unbill\",\"reference_id\":\"W0ZXOF\",\"custom_reference_id\":\"W0ZXOF\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"8e6811f2f1df103228768d1eb9540000\",\"descriptor\":\"24550 - FIS - 980006613\",\"reference_id\":\"980006613\",\"custom_reference_id\":\"980006613\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jawethakther.jamal@concentrix.com\"},\"first_name\":\"Jaweth Akther Jamal (102010976)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1767690\",\"wid\":\"fbea90e7131f1032240710909b4f0000\",\"descriptor\":\"Senior Software Engineer (Node.js & AWS)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"251\",\"campaign_id\":\"893\",\"campaign_title\":\"Finnish | B2B Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Finnish Speaking B2B Sales Representative\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>Finnish <\/strong>and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>Finnish<\/strong><strong>.<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Contacting potential clients by phone and by email&nbsp;<\/li>\\n<li>Closely managing and reporting on your sales pipeline&nbsp;<\/li>\\n<li>Consult with small-to-medium sized businesses in the market&nbsp;<\/li>\\n<li>Implementing tailored sales strategies to client portfolio&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Work experience in sales&nbsp;<\/li>\\n<li>Fluent in <strong>Finnish <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>20-25% monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-893\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-29T13:46:16.362+03:00\",\"created_at\":\"2026-09-28T23:28:51.168+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84OTM?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84OTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"895\",\"campaign_id\":\"26999\",\"campaign_title\":\"Professional, BI Specialist (TCF) R1764799\",\"campaign_type\":\"job_application\",\"job_title\":\"Insights Analyst\",\"street\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\",\"address\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":null,\"country\":\"South Africa\",\"short_description\":\"\",\"long_description\":\"<h2>Insight Analyst \u2013 Cape Town<\/h2><h2><br \/><\/h2><h2>Turn data into insight. Turn insight into measurable business impact.<\/h2><h2>Are you passionate about data, analytics and solving complex business challenges? Do you enjoy looking beyond the numbers to understand what is driving performance and how data can be used to create practical solutions?<\/h2><h2>Join Concentrix and become part of a global team that powers the world&#39;s best brands.<\/h2><h2><br \/><\/h2><h2>We&#39;re looking for an analytical and commercially minded <b>Insight Analyst<\/b> to support the development and implementation of data-driven insights across strategic client programmes. In this role, you&#39;ll use structured analytical methodologies to identify trends, uncover performance drivers and translate complex data into practical, measurable solutions.<\/h2><h2><br \/><\/h2><h2>You&#39;ll work closely with operational and business stakeholders to turn insight into action, helping improve business performance, operational efficiency and customer experience.<\/h2><h2><br \/><\/h2><h2>If you&#39;re curious, analytical and passionate about using data to solve real business problems, we&#39;d love to hear from you.<\/h2><h2><br \/><\/h2><h2>Join us as an <b>Insight Analyst<\/b> in our Cape Town site and take the next step in your analytics career.<\/h2><h2><br \/><\/h2><h2>What you will do in this role<\/h2><h2>As an Insight Analyst, you will:<\/h2><h2>Data Analysis &amp; Insight Generation<\/h2><ul><li><h2>Analyse large and complex datasets to identify trends, patterns, performance drivers and key business insights.<\/h2><\/li><li><h2>Develop actionable insights that support business decision-making and improve operational performance.<\/h2><\/li><li><h2>Apply structured analytical methodologies to investigate business challenges and identify opportunities.<\/h2><\/li><li><h2>Use statistical analysis, data mining and other analytical techniques to improve the accuracy and depth of insights.<\/h2><\/li><li><h2>Translate complex data into clear, practical and measurable recommendations.<\/h2><\/li><\/ul><h2><br \/><\/h2><h2>Reporting &amp; Visualisation<\/h2><ul><li><h2>Design, develop and maintain dashboards, reports and performance scorecards.<\/h2><\/li><li><h2>Use tools such as <b>Power BI, Tableau, SQL and Excel<\/b> to analyse and visualise data.<\/h2><\/li><li><h2>Ensure data integrity, accuracy and consistency across reporting outputs.<\/h2><\/li><li><h2>Present insights in a clear and compelling way to both technical and non-technical stakeholders.<\/h2><\/li><li><h2>Develop reporting that provides meaningful visibility of business and operational performance.<\/h2><\/li><\/ul><h2><br \/><\/h2><h2>Business Problem Solving<\/h2><ul><li><h2>Identify root causes of business and operational challenges using data-driven analysis.<\/h2><\/li><li><h2>Develop evidence-based recommendations to improve processes, efficiency and customer experience.<\/h2><\/li><li><h2>Translate analytical findings into practical solutions that can be implemented and measured.<\/h2><\/li><li><h2>Work collaboratively with cross-functional teams to support the implementation of insight-led strategies.<\/h2><\/li><li><h2>Challenge assumptions and use data to support informed business decisions.<\/h2><\/li><\/ul><h2><br \/><\/h2><h2>Performance Tracking &amp; Continuous Improvement<\/h2><ul><li><h2>Monitor key performance indicators (KPIs) and identify trends, risks and opportunities for improvement.<\/h2><\/li><li><h2>Provide regular insight into performance drivers and areas requiring intervention.<\/h2><\/li><li><h2>Support the development of forecasting models and analytical approaches to aid business decision-making.<\/h2><\/li><li><h2>Track the impact of implemented solutions and identify opportunities for further improvement.<\/h2><\/li><li><h2>Continuously refine analytical methodologies, reporting and insight generation processes.<\/h2><\/li><\/ul><h2><br \/><\/h2><h2>Stakeholder Engagement &amp; Collaboration<\/h2><ul><li><h2>Engage with stakeholders to understand business objectives, data requirements and analytical needs.<\/h2><\/li><li><h2>Present findings and recommendations to operational teams, leadership and other stakeholders.<\/h2><\/li><li><h2>Communicate complex analytical concepts in a simple and engaging way.<\/h2><\/li><li><h2>Build strong relationships across the business and act as a trusted analytical partner.<\/h2><\/li><li><h2>Use data storytelling to clearly communicate not only <b>what is happening, but why it is happening and what should happen next<\/b>.<\/h2><\/li><\/ul><h2><br \/><\/h2><h2>Your qualifications<\/h2><h2>Concentrix is a great match if you have:<\/h2><ul><li><h2><b>A minimum of 2 years&#39; experience in data analysis, insights, business intelligence or a similar analytical role.<\/b><\/h2><\/li><li><h2>Proven experience analysing large and varied datasets and translating findings into meaningful business insight.<\/h2><\/li><li><h2>Strong experience with data visualisation tools such as <b>Power BI, Tableau or Looker<\/b>.<\/h2><\/li><li><h2>Working knowledge of <b>SQL<\/b> and the ability to query and analyse databases.<\/h2><\/li><li><h2>A solid understanding of fundamental statistical and analytical techniques.<\/h2><\/li><li><h2>Experience with process improvement methodologies such as <b>Six Sigma or PRINCE2<\/b> would be advantageous.<\/h2><\/li><li><h2>Experience with statistical programming languages such as <b>Python or R<\/b> would be advantageous.<\/h2><\/li><li><h2>Strong Microsoft Office skills, particularly <b>Excel and PowerPoint<\/b>.<\/h2><\/li><li><h2>Experience developing dashboards, reports and performance scorecards.<\/h2><\/li><li><h2>Strong problem-solving skills with excellent attention to detail.<\/h2><\/li><li><h2>Excellent communication, presentation and data storytelling skills.<\/h2><\/li><li><h2>The ability to communicate insights effectively to both technical and non-technical audiences.<\/h2><\/li><li><h2>Proven ability to develop practical, measurable solutions based on data and analytical outputs.<\/h2><\/li><li><h2>Familiarity with predictive analytics and machine learning techniques would be advantageous.<\/h2><\/li><li><h2>The ability to understand business processes, systems and best practices and apply this knowledge when developing insights.<\/h2><\/li><li><h2>Strong stakeholder management skills and the ability to work collaboratively across multiple business functions.<\/h2><\/li><li><h2>Excellent organisational skills with the ability to manage multiple priorities and deliver within agreed timelines.<\/h2><\/li><\/ul><h2><br \/><\/h2><h2>If you don&#39;t meet every requirement, we still encourage you to apply. We recognise that talent comes in many forms and will consider you for this or other suitable opportunities.<\/h2><h2><br \/><\/h2><h2>What&#39;s in it for you<\/h2><h2>At Concentrix South Africa, we&#39;re committed to supporting your wellbeing, professional development and long-term career growth.<\/h2><h2>When you join our team, you&#39;ll enjoy:<\/h2><ul><li><h2>Competitive salary.<\/h2><\/li><li><h2>Permanent full-time employment.<\/h2><\/li><li><h2>Annual leave starting at 15 working days, increasing with length of service.<\/h2><\/li><li><h2>Pension and Provident Fund.<\/h2><\/li><li><h2>Medical Aid options.<\/h2><\/li><li><h2>Paid sick leave.<\/h2><\/li><li><h2>Paid maternity, parental, adoption and commissioning parental leave after one year of service.<\/h2><\/li><li><h2>Paid Family Responsibility Leave after four months.<\/h2><\/li><li><h2>Funeral cover.<\/h2><\/li><li><h2>Access to learning, leadership development and career progression opportunities.<\/h2><\/li><li><h2>The opportunity to work for a global leader in customer experience solutions.<\/h2><\/li><li><\/li><\/ul><h2>Power the best version of you!<\/h2><h2>If you&#39;re ready to transform data into meaningful insight, solve complex business challenges and create measurable operational impact, we&#39;d love to hear from you.<\/h2><h2><br \/><\/h2><h2>Apply today and take the next step in your analytics career with Concentrix.<\/h2><h2>Concentrix is an Equal Opportunity Employer<\/h2><h2>Concentrix is committed to creating an inclusive workplace where everyone belongs. We welcome applications from all qualified candidates regardless of race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status or any other legally protected characteristic.<\/h2><h2><br \/><\/h2><h2>Employment Equity<\/h2><h2><i><b>As part of our commitment to the Employment Equity Act and Concentrix South Africa\u2019s Employment Equity Plan, preference will be given to candidates from designated groups in alignment with the Company\u2019s EE Sectoral Targets and Affirmative Action measures. This approach supports our goal of promoting fair representation and diversity within the workplace.<\/b><\/i><\/h2><h2><br \/><\/h2><h2>We are committed to providing reasonable accommodation throughout the recruitment process for applicants with disabilities. If you require accommodation at any stage of the recruitment process, please let us know when submitting your application.<\/h2>\",\"ats_external_id\":\"R1764799\",\"location\":\"Cape Town, Western Cape\",\"job_type\":\"full_time\",\"salary\":\"35000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-09-29T22:06:38.406+08:00\",\"created_at\":\"2026-09-28T20:10:12.758+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjk5OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Cape-Town---10-Rua-Da-Gama-St-Foreshore-Cape-Town\/Insights-Analyst_R1764799-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Intelligence and Insights\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"501a28cad1ad101ac0bceca3795d0000\",\"descriptor\":\"Concentrix South Africa (Pty) Ltd\",\"reference_id\":\"WZA03\",\"organization_reference_id\":\"WZA03\"},\"location\":{\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"country\":{\"wid\":\"4db3c26940b944919b83612cc1193eed\",\"iso2\":\"ZA\",\"iso3\":\"ZAF\",\"descriptor\":\"South Africa\",\"iso_numeric\":\"710\"},\"postal_code\":\"8000\",\"primary_location\":{\"id\":\"ZA-CAP-DAGAM-01\",\"wid\":\"dbc9f0a81910101d4cd7b62dd3f00000\",\"descriptor\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nazreen.devilliers@concentrix.com\"},\"first_name\":\"De Villiers, Nazreen\"},\"categories\":[{\"descriptor\":\"CF Business Intelligence and Insights\"}],\"recruiters\":[{\"id\":\"103318806\",\"wid\":\"40269db6a5e7101274cd4026f8e60000\",\"descriptor\":\"Nondumiso Zulu (103318806)\"},{\"id\":\"103578376\",\"wid\":\"e6f0d96f62121005375e5232f4230000\",\"descriptor\":\"Keabetswe Selepe (103578376)\"},{\"id\":\"102525112\",\"wid\":\"da7d7d2449a2101033936ccd44890001\",\"descriptor\":\"Nazreen De Villiers (102525112)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT1089\",\"descriptor\":\"Professional, BI Specialist (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389003\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Cape-Town---10-Rua-Da-Gama-St-Foreshore-Cape-Town\/Insights-Analyst_R1764799-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Cape-Town---10-Rua-Da-Gama-St-Foreshore-Cape-Town\/Insights-Analyst_R1764799-1\/apply\",\"job_requisition_id\":\"R1764799\"}],\"organizations\":[{\"wid\":\"501a28cad1ad101ac0bceca3795d0000\",\"descriptor\":\"Concentrix South Africa (Pty) Ltd\",\"reference_id\":\"WZA03\",\"custom_reference_id\":null,\"company_reference_id\":\"WZA03\"},{\"wid\":\"f9af6d72609801acddd2571b3c0684bf\",\"descriptor\":\"COGS (SITE) Reporting Direct\",\"reference_id\":\"REPORTING-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"091a5f04a501103b7d93c6d8b6ef0000\",\"descriptor\":\"W0ZXRF Highmark Sa Growth\",\"reference_id\":\"W0ZXRF\",\"custom_reference_id\":\"W0ZXRF\",\"company_reference_id\":null},{\"wid\":\"8e34878b28cb103bedeca5e17ba20000\",\"descriptor\":\"24611 - HIGHMARK - 980006771\",\"reference_id\":\"980006771\",\"custom_reference_id\":\"980006771\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"anitaphumzile.mhlungu@concentrix.com\"},\"first_name\":\"Anita Phumzile Mhlungu (103575681)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1764799\",\"wid\":\"ce68e8d2cae6102ec38a6e54c71f0000\",\"descriptor\":\"Insights Analyst\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"896\",\"campaign_id\":\"26998\",\"campaign_title\":\"Administrative Assistant I R1760410\",\"campaign_type\":\"job_application\",\"job_title\":\"Frontline Administrator\",\"street\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\",\"address\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":null,\"country\":\"South Africa\",\"short_description\":\"Join Our Team as a Frontline Administrator!\\n\\nAre you an organized and detail-oriented individual looking to make an impact in a dynamic work environment? We are seeking a Frontline Administrator to provide comprehensive administrative support to our team and managers.\",\"long_description\":\"<br \/><h2><span style=\\\"color:#111827\\\"><b>What you will be doing: <\/b><\/span><br \/><\/h2><ul><li><span style=\\\"color:#374151\\\">Provide <\/span><span style=\\\"color:#111827\\\">comprehensive administrative assistance<\/span> to managers and teams.<\/li><li><span style=\\\"color:#374151\\\">Prepare a variety of administrative documents, including <\/span><span style=\\\"color:#111827\\\">business correspondence, reports, spreadsheets, trackers<\/span>, and <span style=\\\"color:#111827\\\">presentation materials<\/span>.<\/li><li><span style=\\\"color:#374151\\\">Support special projects, conduct research, and gather information as needed.<\/span><\/li><li><span style=\\\"color:#374151\\\">Assist in implementing office processes and procedures, maintaining <\/span><span style=\\\"color:#111827\\\">high standards of accuracy and professionalism<\/span> in all outputs.<\/li><li><span style=\\\"color:#374151\\\">Coordinate and maintain calendars, appointments, and meetings in line with business priorities.<\/span><\/li><li><span style=\\\"color:#374151\\\">Schedule meetings, ensuring that all logistics are clearly communicated.<\/span><\/li><li><span style=\\\"color:#374151\\\">Provide travel coordination and support, including itineraries and accommodation arrangements, ensuring accuracy and timeliness.<\/span><\/li><li><span style=\\\"color:#374151\\\">Deliver <\/span><span style=\\\"color:#111827\\\">professional communication support<\/span>, responding to routine administrative queries and screening calls.<\/li><li><span style=\\\"color:#374151\\\">Build and maintain effective working relationships with internal stakeholders, clients, and suppliers.<\/span><\/li><li><span style=\\\"color:#374151\\\">Maintain accurate records and filing systems, ensuring document integrity and version control.<\/span><\/li><li><span style=\\\"color:#374151\\\">Support established administration processes, including finance administration and visitor coordination.<\/span><\/li><li><span style=\\\"color:#374151\\\">Assist in the planning and administration of business activities, such as meetings, launches, and internal events.<\/span><\/li><li><span style=\\\"color:#374151\\\">Contribute positively to <\/span><span style=\\\"color:#111827\\\">team effectiveness<\/span> by participating in collaborative activities and supporting colleagues during high-demand periods.<\/li><li><span style=\\\"color:#374151\\\">Demonstrate flexibility and a willingness to learn, adapting to changing priorities and business needs.<\/span><\/li><\/ul><br \/><p><b>What you will need: <\/b><\/p><br \/><ul><li>Matric <\/li><li><span style=\\\"color:#374151\\\">Strong organizational and multitasking skills<\/span><\/li><li><span style=\\\"color:#374151\\\">Ability to work independently and collaboratively in a team setting<\/span><\/li><li><span style=\\\"color:#374151\\\">Ability to work in a pressurized environment.<\/span><\/li><li><span style=\\\"color:#374151\\\">Excellent communication skills, both verbal and written<\/span><\/li><li><span style=\\\"color:#374151\\\">Proficient in Microsoft Office Suite and related administrative tools<\/span><\/li><li><span style=\\\"color:#374151\\\">A proactive approach to problem-solving and process improvement<\/span><\/li><\/ul><br \/><p><span style=\\\"color:#374151\\\">If you\u2019re ready to take the next step in your career and contribute to our team, please submit your resume and a cover letter outlining your relevant experience.<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">We look forward to hearing from you!<\/span><\/p><br \/><p><span style=\\\"color:#111827\\\"><b>Concentrix is an equal opportunity employer.\u00a0<\/b><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\"><i>Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/i>\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">As part of our commitment to the Employment Equity Act and Concentrix South Africa\u2019s Employment Equity Plan, preference will be given to candidates from designated groups in alignment with the Company\u2019s EE Sectoral Targets and Affirmative Action measures. This approach supports our goal of promoting fair representation and diversity within the workplace.\u00a0\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#0f4761\\\"><b>Disclaimer\u00a0\u00a0\u00a0<\/b><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/span><\/p>\",\"ats_external_id\":\"R1760410\",\"location\":\"Cape Town, Western Cape\",\"job_type\":\"full_time\",\"salary\":\"12000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-10-02T22:05:05.635+08:00\",\"created_at\":\"2026-09-28T20:10:12.524+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjk5OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Cape-Town---10-Rua-Da-Gama-St-Foreshore-Cape-Town\/Frontline-Administrator_R1760410\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Administrative Support\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"501a28cad1ad101ac0bceca3795d0000\",\"descriptor\":\"Concentrix South Africa (Pty) Ltd\",\"reference_id\":\"WZA03\",\"organization_reference_id\":\"WZA03\"},\"location\":{\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"country\":{\"wid\":\"4db3c26940b944919b83612cc1193eed\",\"iso2\":\"ZA\",\"iso3\":\"ZAF\",\"descriptor\":\"South Africa\",\"iso_numeric\":\"710\"},\"postal_code\":\"8000\",\"primary_location\":{\"id\":\"ZA-CAP-DAGAM-01\",\"wid\":\"dbc9f0a81910101d4cd7b62dd3f00000\",\"descriptor\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"prenolla.dorasamy@concentrix.com\"},\"first_name\":\"Dorasamy, Prenolla\"},\"categories\":[{\"descriptor\":\"CF Administrative Support\"}],\"recruiters\":[{\"id\":\"102525412\",\"wid\":\"da7d7d2449a2101033916b7ccd2b0000\",\"descriptor\":\"Prenolla Dorasamy (102525412)\"},{\"id\":\"103578395\",\"wid\":\"2f49f16c3d9d100538049a5e35b00000\",\"descriptor\":\"Siyanda Zinhle Sibisi (103578395)\"},{\"id\":\"103318795\",\"wid\":\"88d3d1b4e2311012745c2afda91b0000\",\"descriptor\":\"Katleho Morajane (103318795)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1047\",\"descriptor\":\"Administrative Assistant I\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389503\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Cape-Town---10-Rua-Da-Gama-St-Foreshore-Cape-Town\/Frontline-Administrator_R1760410\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Cape-Town---10-Rua-Da-Gama-St-Foreshore-Cape-Town\/Frontline-Administrator_R1760410\/apply\",\"job_requisition_id\":\"R1760410\"}],\"organizations\":[{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null},{\"wid\":\"501a28cad1ad101ac0bceca3795d0000\",\"descriptor\":\"Concentrix South Africa (Pty) Ltd\",\"reference_id\":\"WZA03\",\"custom_reference_id\":null,\"company_reference_id\":\"WZA03\"},{\"wid\":\"f9af6d726098019195090b1e3c061cc1\",\"descriptor\":\"(SITE) OPERATIONS INDIRECT\",\"reference_id\":\"OPERATION-INDIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"moeneera.adams@concentrix.com\"},\"first_name\":\"Moeneera Adams (102522471)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1760410\",\"wid\":\"711a251678a41032118114221ad70000\",\"descriptor\":\"Frontline Administrator\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"897\",\"campaign_id\":\"26989\",\"campaign_title\":\"Professional, BI Specialist (TCF) R1764458\",\"campaign_type\":\"job_application\",\"job_title\":\"Insight Analyst\",\"street\":\"ZAF Durban  - 2 Ncondo Place, Ridgeside Drive, Umhlanga Ridge\",\"address\":\"ZAF Durban  - 2 Ncondo Place, Ridgeside Drive, Umhlanga Ridge\",\"city\":\"Durban\",\"state\":\"Kwazulu-Natal\",\"postal_code\":\"4320\",\"region\":null,\"country\":\"South Africa\",\"short_description\":\"We are seeking a data-driven Insight Analyst to support strategic client accounts by delivering actionable insights and measurable business improvements. You will analyze large datasets, create dashboards and reports, identify operational trends, and recommend practical solutions that enhance performance and efficiency.\",\"long_description\":\"<h2>What you will be doing: <\/h2><br \/><h2><span style=\\\"color:#000000\\\">Data Analysis &amp; Insight Generation<\/span><\/h2><h2><br \/><\/h2><ul><li><h2><span style=\\\"color:#374151\\\">Analyze large and complex datasets to identify <\/span><span style=\\\"color:#111827\\\">trends, patterns, and key business insights<\/span>.<\/h2><\/li><li><h2><span style=\\\"color:#374151\\\">Develop <\/span><span style=\\\"color:#111827\\\">actionable recommendations<\/span> that support better business decisions and improve operational performance.<\/h2><\/li><li><h2><span style=\\\"color:#374151\\\">Apply <\/span><span style=\\\"color:#111827\\\">statistical techniques, predictive modelling, and data mining<\/span> methods to enhance reporting quality and insight generation.<\/h2><\/li><\/ul><h2><br \/><\/h2><h2><span style=\\\"color:#000000\\\">Reporting &amp; Data Visualization<\/span><\/h2><h2><br \/><\/h2><ul><li><h2><span style=\\\"color:#374151\\\">Design, build, and maintain <\/span><span style=\\\"color:#111827\\\">dashboards, reports, and scorecards<\/span> using tools such as <span style=\\\"color:#111827\\\">SQL, Power BI, Tableau, Looker, or Excel<\/span>.<\/h2><\/li><li><h2><span style=\\\"color:#374151\\\">Ensure <\/span><span style=\\\"color:#111827\\\">data accuracy, consistency, and integrity<\/span> across all reporting outputs.<\/h2><\/li><li><h2><span style=\\\"color:#374151\\\">Present findings in a <\/span><span style=\\\"color:#111827\\\">clear, compelling, and business-friendly way<\/span> for both technical and non-technical audiences.<\/h2><\/li><\/ul><h2><br \/><\/h2><h2><span style=\\\"color:#000000\\\">Business Problem Solving<\/span><\/h2><h2><br \/><\/h2><ul><li><h2><span style=\\\"color:#374151\\\">Identify <\/span><span style=\\\"color:#111827\\\">root causes<\/span> of operational and business challenges using data-led approaches.<\/h2><\/li><li><h2><span style=\\\"color:#374151\\\">Recommend <\/span><span style=\\\"color:#111827\\\">practical, evidence-based solutions<\/span> to improve business processes, operational efficiency, and customer experience.<\/h2><\/li><li><h2><span style=\\\"color:#374151\\\">Work collaboratively with cross-functional teams to turn insights into <\/span><span style=\\\"color:#111827\\\">real business actions<\/span>.<\/h2><\/li><\/ul><h2><br \/><\/h2><h2><span style=\\\"color:#111827\\\"> <\/span><span style=\\\"color:#000000\\\">Performance Tracking &amp; Continuous Improvement<\/span><\/h2><h2><br \/><\/h2><ul><li><h2><span style=\\\"color:#374151\\\">Monitor and evaluate <\/span><span style=\\\"color:#111827\\\">key performance indicators (KPIs)<\/span> to identify improvement opportunities.<\/h2><\/li><li><h2><span style=\\\"color:#374151\\\">Support the development of <\/span><span style=\\\"color:#111827\\\">forecasting models<\/span> to aid planning and decision-making.<\/h2><\/li><li><h2><span style=\\\"color:#374151\\\">Continuously refine methodologies and reporting approaches to improve the <\/span><span style=\\\"color:#111827\\\">accuracy, relevance, and value of insights<\/span>.<\/h2><\/li><\/ul><h2><br \/><\/h2><h2><span style=\\\"color:#000000\\\">Stakeholder Engagement &amp; Collaboration<\/span><\/h2><h2><br \/><\/h2><ul><li><h2><span style=\\\"color:#374151\\\">Engage with internal and external stakeholders to understand <\/span><span style=\\\"color:#111827\\\">business objectives, reporting needs, and data requirements<\/span>.<\/h2><\/li><li><h2><span style=\\\"color:#374151\\\">Communicate insights and recommendations effectively to <\/span><span style=\\\"color:#111827\\\">senior leaders and operational teams<\/span>.<\/h2><\/li><li><h2><span style=\\\"color:#374151\\\">Act as a <\/span><span style=\\\"color:#111827\\\">strategic partner<\/span>, using data to support business growth and client success.<\/h2><\/li><\/ul><h2><\/h2><h2>What you will need: <\/h2><br \/><ul><li><h2><span style=\\\"color:#374151\\\">2&#43; years of experience in data analysis, insights, or a similar analytical role. Proficient in data visualization tools like Power BI, Tableau, or Looker. Knowledge of SQL for querying databases. Proven understanding of fundamental statistical analytical techniques (Process Analytical skills such as Six Sigma or Prince 2 would be advantageous) <\/span><\/h2><\/li><li><h2><span style=\\\"color:#374151\\\">Experience with statistical programming languages such as Python or R is a plus. <\/span><\/h2><\/li><li><h2><span style=\\\"color:#374151\\\">Ability to develop practical solutions based on outputs of data Familiarity with predictive analytics and machine learning techniques is a bonus. <\/span><\/h2><\/li><li><h2><span style=\\\"color:#374151\\\">Excellent communication and storytelling skills to convey data insights to technical and non-technical audiences. <\/span><\/h2><\/li><li><h2><span style=\\\"color:#374151\\\">Strong problem-solving skills and attention to detail. <\/span><\/h2><\/li><li><h2><span style=\\\"color:#374151\\\">Microsoft application proficiency; in Excel and PowerPoint Understanding of our client\u2019s systems, processes and best practice<\/span><\/h2><\/li><\/ul>\",\"ats_external_id\":\"R1764458\",\"location\":\"Durban, Kwazulu-Natal\",\"job_type\":\"full_time\",\"salary\":\"45187.17\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-09-30T22:06:36.454+08:00\",\"created_at\":\"2026-09-28T18:06:57.905+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjk4OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Durban----2-Ncondo-Place-Ridgeside-Drive-Umhlanga-Ridge\/Insight-Analyst_R1764458\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Intelligence and Insights\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"501a28cad1ad101ac0bceca3795d0000\",\"descriptor\":\"Concentrix South Africa (Pty) Ltd\",\"reference_id\":\"WZA03\",\"organization_reference_id\":\"WZA03\"},\"location\":{\"city\":\"Durban\",\"state\":\"Kwazulu-Natal\",\"country\":{\"wid\":\"4db3c26940b944919b83612cc1193eed\",\"iso2\":\"ZA\",\"iso3\":\"ZAF\",\"descriptor\":\"South Africa\",\"iso_numeric\":\"710\"},\"postal_code\":\"4320\",\"primary_location\":{\"id\":\"ZA-DUR-RIDGE-02\",\"wid\":\"90cf9de41c12101d4cd760c773160000\",\"descriptor\":\"ZAF Durban  - 2 Ncondo Place, Ridgeside Drive, Umhlanga Ridge\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"prenolla.dorasamy@concentrix.com\"},\"first_name\":\"Dorasamy, Prenolla\"},\"categories\":[{\"descriptor\":\"CF Business Intelligence and Insights\"}],\"recruiters\":[{\"id\":\"102525412\",\"wid\":\"da7d7d2449a2101033916b7ccd2b0000\",\"descriptor\":\"Prenolla Dorasamy (102525412)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT1089\",\"descriptor\":\"Professional, BI Specialist (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389182\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Durban----2-Ncondo-Place-Ridgeside-Drive-Umhlanga-Ridge\/Insight-Analyst_R1764458\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Durban----2-Ncondo-Place-Ridgeside-Drive-Umhlanga-Ridge\/Insight-Analyst_R1764458\/apply\",\"job_requisition_id\":\"R1764458\"}],\"organizations\":[{\"wid\":\"76be88d3dd51100def5a2ec40a0d0000\",\"descriptor\":\"26248 - AMAZON - 980009657\",\"reference_id\":\"980009657\",\"custom_reference_id\":\"980009657\",\"company_reference_id\":null},{\"wid\":\"501a28cad1ad101ac0bceca3795d0000\",\"descriptor\":\"Concentrix South Africa (Pty) Ltd\",\"reference_id\":\"WZA03\",\"custom_reference_id\":null,\"company_reference_id\":\"WZA03\"},{\"wid\":\"872e88887051100e773cc766025f0000\",\"descriptor\":\"W100ZU Amazon ABOB\",\"reference_id\":\"W100ZU\",\"custom_reference_id\":\"W100ZU\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801acddd2571b3c0684bf\",\"descriptor\":\"COGS (SITE) Reporting Direct\",\"reference_id\":\"REPORTING-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nuria.sallie@concentrix.com\"},\"first_name\":\"Nuria Sallie (102534505)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1764458\",\"wid\":\"1354717dffd610320d757766ad200000\",\"descriptor\":\"Insight Analyst\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><span style=\\\"color:#111827\\\"><b>Concentrix is an equal opportunity employer.\u00a0<\/b><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\"><i>Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/i>\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">As part of our commitment to the Employment Equity Act and Concentrix South Africa\u2019s Employment Equity Plan, preference will be given to candidates from designated groups in alignment with the Company\u2019s EE Sectoral Targets and Affirmative Action measures. This approach supports our goal of promoting fair representation and diversity within the workplace.\u00a0\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#0f4761\\\"><b>Disclaimer\u00a0\u00a0\u00a0<\/b><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<span>\u00a0<\/span><\/span><\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"898\",\"campaign_id\":\"26975\",\"campaign_title\":\"Team Leader, B2B Sales R1766729\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Sales Team Leader DE with EN C1\",\"street\":\"GRC Athens - Ilia Iliou 51\",\"address\":\"GRC Athens - Ilia Iliou 51\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"The Team Leader, B2B Sales is responsible for guiding and supporting the sales team to ensure performance goals are met. This position manages day-to-day operations by providing expertise, facilitating communication, and promoting a positive team environment. Additionally, the Team Leader oversees service delivery and ensures adherence to organizational standards and expectations.\",\"long_description\":\"<ul><li><h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><\/li><li><p>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/p><\/li><li><p>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/p><\/li><li><p>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/p><\/li><li><p>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/p><\/li><li><p>Communicate expectations to employees and provide timely updates<\/p><\/li><li><p>Provide subject matter expertise in handling escalated customer calls as needed<\/p><\/li><li><p>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/p><\/li><li><p>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/p><\/li><li><p>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/p><\/li><\/ul><p><\/p><p><\/p><h2>Candidate Profile\u00a0<\/h2><ul><li><p>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/p><\/li><li><p>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/p><\/li><li><p>Work well under pressure and follow through on items to completion<\/p><\/li><li><p>Strong communication skills, both written and verbal<\/p><\/li><li><p>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/p><\/li><li><p>Ability to mentor, coach and provide direction to a team of employees<\/p><\/li><\/ul><p><\/p><p><b>INTERNAL ONY<\/b><\/p><p><b>Requirements<\/b>:<\/p><ul><li><p>6 months in company with proven previous experience in targeted role OR 9 month in company<\/p><\/li><li><p>KPI Performance above Teams Average in the last 6 months<\/p><\/li><li><p>No absenteeism in the last 6 months<\/p><\/li><li><p>No disciplinary actions for the last 6 months<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1766729\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"1600\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-01T02:04:36.928+08:00\",\"created_at\":\"2026-09-28T18:06:51.476+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjk3NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/B2B-Sales-Team-Leader-DE-with-EN-C1_R1766729-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"94f7dbe270e3101ac0b5062cf01d0000\",\"descriptor\":\"Concentrix Greece Single Member Limited Company\",\"reference_id\":\"WGR02\",\"organization_reference_id\":\"WGR02\"},\"location\":{\"city\":\"Athens\",\"state\":null,\"country\":{\"wid\":\"566388c1eb974c42bd9e3da4c2f57d60\",\"iso2\":\"GR\",\"iso3\":\"GRC\",\"descriptor\":\"Greece\",\"iso_numeric\":\"300\"},\"postal_code\":\"11743\",\"primary_location\":{\"id\":\"GR-ATH-ILIAI-01\",\"wid\":\"d336840d2e5c101d47980bb2678f0000\",\"descriptor\":\"GRC Athens - Ilia Iliou 51\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.harcau@concentrix.com\"},\"first_name\":\"Laza, Maria\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102627735\",\"wid\":\"c5682ed6077b10155e695519d2ae0003\",\"descriptor\":\"Maria Laza (102627735)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3366\",\"descriptor\":\"Team Leader, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389186\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/B2B-Sales-Team-Leader-DE-with-EN-C1_R1766729-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/B2B-Sales-Team-Leader-DE-with-EN-C1_R1766729-1\/apply\",\"job_requisition_id\":\"R1766729\"}],\"organizations\":[{\"wid\":\"3e42b94f382f101fcd7932cfa70e0000\",\"descriptor\":\"W0ZOJQ P_Amazon Cs Business_Gre\",\"reference_id\":\"W0ZOJQ\",\"custom_reference_id\":\"W0ZOJQ\",\"company_reference_id\":null},{\"wid\":\"94f7dbe270e3101ac0b5062cf01d0000\",\"descriptor\":\"Concentrix Greece Single Member Limited Company\",\"reference_id\":\"WGR02\",\"custom_reference_id\":null,\"company_reference_id\":\"WGR02\"},{\"wid\":\"bcbf993a77a1101fcc480d5f99a90000\",\"descriptor\":\"18269 - Amazon - WHFR828\",\"reference_id\":\"WHFR828\",\"custom_reference_id\":\"WHFR828\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"panagiota.mitsi@concentrix.com\"},\"first_name\":\"Penny Mitsi (102569096)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1766729\",\"wid\":\"756089a5687410320fb210b8ae340000\",\"descriptor\":\"B2B Sales Team Leader DE with EN C1\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1635\",\"campaign_id\":\"1129\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1767811\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Support Consultant (German-speaking) - On-site KL01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\" \",\"long_description\":\"<br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Experience the power of a game-changing career\u00a0<\/span><\/b><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/b><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">If you\u2019re looking to grow and be inspired, as a\u00a0<\/span><b><span style=\\\"font-size:inherit\\\">Fashion Support Consultant<\/span><\/b><span style=\\\"font-size:inherit\\\"> <\/span><b><span style=\\\"font-size:inherit\\\">in Barcelona (on-site)<\/span><\/b><span style=\\\"font-size:inherit\\\">, you will be part of our team of game-changers who are powering the brands of the future in the fashion industry.\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Career growth and personal development\u00a0\u00a0<\/span><\/b><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">What you will do in this role\u00a0\u00a0<\/span><\/b><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">As a <\/span><b><span style=\\\"font-size:inherit\\\">Fashion Support Consultant<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0on our team, you will:\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Handle incoming customers contacts (via telephone, email, chat or other automated alerts) and solve users\u2019 demands\u00a0<br \/>- Log call details onto call management systems and provide response and resolution within SLA\u00a0<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers\u00a0<br \/>- Ensure contractual SLA is maintained\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Your qualifications\u00a0\u00a0<\/span><\/b><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Concentrix is a great match if you:\u00a0\u00a0<\/span><\/b><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Are proficient or bilingual in\u00a0German and advanced in English\u00a0<br \/>- Have good disposition to work in a customer service environment\u00a0<br \/>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<br \/>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">It will be a plus if you have:\u00a0<\/span><\/b><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">What\u2019s in it for you\u00a0\u00a0<\/span><\/b><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Full-time 39 hours\/week temporary contract: rotative Monday to Friday between 9:00 - 1900<br \/>- Salary <\/span><\/span>19623,9<span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\"> euros gross\/year &#43; up to 2000 euros gross\/year in bonus \u00a0<br \/>- Central location in Barcelona \u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses \u00a0<br \/>\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Experience the best version of you!\u00a0\u00a0<\/span><\/b><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">At\u00a0<\/span><b><span style=\\\"font-size:inherit\\\">Concentrix<\/span><\/b><span style=\\\"font-size:inherit\\\">, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><i><span style=\\\"font-size:inherit\\\">Concentrix is an equal opportunity employer\u00a0\u00a0<\/span><\/i><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><i><span style=\\\"font-size:inherit\\\">We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0\u00a0<br \/><\/span><\/i><\/span>R1767811<\/p>\",\"ats_external_id\":\"R1767811\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-09-29T16:06:23.864+02:00\",\"created_at\":\"2026-09-28T14:10:02.788+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTI5?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTI5\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"German\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"carlota.albert@concentrix.com\"},\"first_name\":\"Albert Rosario, Carlota\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103362408\",\"wid\":\"e7d9845c57a9101fa6acd0d0293a0000\",\"descriptor\":\"Carlota Albert Rosario (103362408)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-388993\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fashion-Support-Consultant--German-speaking----On-site-KL01_R1767811\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fashion-Support-Consultant--German-speaking----On-site-KL01_R1767811\/apply\",\"job_requisition_id\":\"R1767811\"}],\"organizations\":[{\"wid\":\"598e7abcf5cd101fc6e2b468c86a0000\",\"descriptor\":\"20098 - G_Iii Apparel Group - WHSBTSPAIN216\",\"reference_id\":\"WHSBTSPAIN216\",\"custom_reference_id\":\"WHSBTSPAIN216\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"399e513c0e2b101fc8afa7419a070000\",\"descriptor\":\"W0ZN53 P_Sbt_Spain_Karl Lagerfeld\",\"reference_id\":\"W0ZN53\",\"custom_reference_id\":\"W0ZN53\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"paola.trepiedi@concentrix.com\"},\"first_name\":\"Paola Trepiedi (102541896)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1767811\",\"wid\":\"b0724797593b103215931949092d0000\",\"descriptor\":\"Fashion Support Consultant (German-speaking) - On-site KL01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"899\",\"campaign_id\":\"26965\",\"campaign_title\":\"Supervisor, IT Operations (TCF) R1766241\",\"campaign_type\":\"job_application\",\"job_title\":\"Supervisor, IT Operations (TCF)\",\"street\":\"PHL Quezon City - UP Ayala TechnoHub Bldg G, Grd Flr\",\"address\":\"PHL Quezon City - UP Ayala TechnoHub Bldg G, Grd Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region\",\"postal_code\":\"1159\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Key Roles and Responsibilities<\/b>:-<\/p><br \/><p>\u25cf Entry level professional in a supervisory role. Receives predetermined work assignments that are process-driven, and subject to a moderate level of control and review. <\/p><p>\u25cf Directs subordinates on a course of action based on knowledge of established policies and procedures to complete assignments using established guidelines. Works on issues of limited scope. <\/p><p>\u25cf Provides input and contributes to managing costs related to a unit or sub unit. <\/p><p>\u25cf Works on issues of limited scope. Follows established practices and procedures in analyzing situations or data from which answers can be readily obtained. <\/p><p>\u25cf Receives assignments in task oriented terms and supervises subordinates to set priorities and complete assignments. <\/p><p>\u25cf Executes specified routine tasks. Erroneous decisions or failure to achieve results will cause delays in schedules. Meets unit targets typically against a weekly plan. <\/p><p>\u25cf Coordinates, supervises and drives direct reports to achieve set metrics and business goals through coaching, mentoring, and providing regular feedback. <\/p><p>\u25cf Monitors daily\/weekly operations of a unit or sub-unit.<\/p><p>\u25cf Provides immediate supervision to a unit or group of employees, assigning tasks, monitoring work at frequent intervals, and maintaining schedules and workflow of the team. <\/p><p>\u25cf Interacts daily with subordinates and\/or functional peer groups. Interaction normally involves exchange or presentation of factual information. Conveys straightforward information to audiences. <\/p><p>\u25cf A portion of time is normally spent performing individual tasks related to the unit or sub-unit. Generally supervises semi-skilled employees. <\/p><p>\u25cf Reports to Manager\/ Sr. Manager.<\/p>\",\"ats_external_id\":\"R1766241\",\"location\":\"Quezon City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"43333.33\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-10-01T18:10:48.240+08:00\",\"created_at\":\"2026-09-28T14:07:40.251+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjk2NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---UP-Ayala-TechnoHub-Bldg-G-Grd-Flr\/Supervisor--IT-Operations--TCF-_R1766241\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"IT Operations\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1159\",\"primary_location\":{\"id\":\"PH-QUE-UPAYA-04\",\"wid\":\"740544c0a47f012c9aa11e8f1f115264\",\"descriptor\":\"PHL Quezon City - UP Ayala TechnoHub Bldg G, Grd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"janeil.pranada@concentrix.com\"},\"first_name\":\"Pranada, Janeil\"},\"categories\":[{\"descriptor\":\"CF IT Operations\"}],\"recruiters\":[{\"id\":\"102474987\",\"wid\":\"8845dcaeacef103757b9779b87bd0000\",\"descriptor\":\"Janeil Pranada (102474987)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0487\",\"descriptor\":\"Supervisor, IT Operations (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389304\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---UP-Ayala-TechnoHub-Bldg-G-Grd-Flr\/Supervisor--IT-Operations--TCF-_R1766241\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---UP-Ayala-TechnoHub-Bldg-G-Grd-Flr\/Supervisor--IT-Operations--TCF-_R1766241\/apply\",\"job_requisition_id\":\"R1766241\"}],\"organizations\":[{\"wid\":\"f9af6d7260980169a24f481d3c06a8c0\",\"descriptor\":\"COGS (SITE) IT OPS DIRECT\",\"reference_id\":\"IT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"89a5ab6c2303102456b5d7d1fbdd0000\",\"descriptor\":\"W0ZJZD Allstate Unlicense Email\",\"reference_id\":\"W0ZJZD\",\"custom_reference_id\":\"W0ZJZD\",\"company_reference_id\":null},{\"wid\":\"c4d139685d17101235065c0aa3e90000\",\"descriptor\":\"10245 - Allstate - 980001449\",\"reference_id\":\"980001449\",\"custom_reference_id\":\"980001449\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"joseluisfrancisco.gutierrez@concentrix.com\"},\"first_name\":\"Jorel Gutierrez (103170005)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1766241\",\"wid\":\"b37b793761681032018986963bef0000\",\"descriptor\":\"Supervisor, IT Operations (TCF)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"900\",\"campaign_id\":\"26964\",\"campaign_title\":\"Technical I, IT Operations (TCF) R1766223\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Representative, IT Operations (TCF)\",\"street\":\"PHL Quezon City - UP Ayala TechnoHub Bldg G, Grd Flr\",\"address\":\"PHL Quezon City - UP Ayala TechnoHub Bldg G, Grd Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region\",\"postal_code\":\"1159\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><span style=\\\"font-size:inherit\\\">\u25cf Entry level job with little or no prior relevant work experience, typically requires 0-1 year of general \/ basic work experience w\/o Bachelor\u2019s degree.<\/span><br \/><span style=\\\"font-size:inherit\\\">\u25cf Acquires basic job skills and learns company policies and procedures to perform and complete routine tasks.<\/span><br \/><span style=\\\"font-size:inherit\\\">\u25cf Responsible for working on assignments that are simple, routine in nature, could be repetitive tasks requiring limited judgment. Has little or no role in decision-making.<\/span><br \/><span style=\\\"font-size:inherit\\\">\u25cf Work is prescribed with detailed instructions and predefined procedures, completed with little autonomy,<\/span><br \/><span style=\\\"font-size:inherit\\\">\u25cf Normally receives detailed instructions on all work. Works under close supervision.<\/span><\/p>\",\"ats_external_id\":\"R1766223\",\"location\":\"Quezon City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"3393000\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-10-01T18:10:48.172+08:00\",\"created_at\":\"2026-09-28T14:07:40.016+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjk2NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---UP-Ayala-TechnoHub-Bldg-G-Grd-Flr\/Technical-Representative--IT-Operations--TCF-_R1766223\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"IT Operations\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1159\",\"primary_location\":{\"id\":\"PH-QUE-UPAYA-04\",\"wid\":\"740544c0a47f012c9aa11e8f1f115264\",\"descriptor\":\"PHL Quezon City - UP Ayala TechnoHub Bldg G, Grd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"janeil.pranada@concentrix.com\"},\"first_name\":\"Pranada, Janeil\"},\"categories\":[{\"descriptor\":\"CF IT Operations\"}],\"recruiters\":[{\"id\":\"102474987\",\"wid\":\"8845dcaeacef103757b9779b87bd0000\",\"descriptor\":\"Janeil Pranada (102474987)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0084\",\"descriptor\":\"Technical Representative, IT Operations (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389257\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---UP-Ayala-TechnoHub-Bldg-G-Grd-Flr\/Technical-Representative--IT-Operations--TCF-_R1766223\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---UP-Ayala-TechnoHub-Bldg-G-Grd-Flr\/Technical-Representative--IT-Operations--TCF-_R1766223\/apply\",\"job_requisition_id\":\"R1766223\"}],\"organizations\":[{\"wid\":\"f9af6d7260980169a24f481d3c06a8c0\",\"descriptor\":\"COGS (SITE) IT OPS DIRECT\",\"reference_id\":\"IT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"89a5ab6c2303102456b5d7d1fbdd0000\",\"descriptor\":\"W0ZJZD Allstate Unlicense Email\",\"reference_id\":\"W0ZJZD\",\"custom_reference_id\":\"W0ZJZD\",\"company_reference_id\":null},{\"wid\":\"c4d139685d17101235065c0aa3e90000\",\"descriptor\":\"10245 - Allstate - 980001449\",\"reference_id\":\"980001449\",\"custom_reference_id\":\"980001449\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"joseluisfrancisco.gutierrez@concentrix.com\"},\"first_name\":\"Jorel Gutierrez (103170005)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1766223\",\"wid\":\"b37b793761681032012cbe56b6090000\",\"descriptor\":\"Technical Representative, IT Operations (TCF)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_T12\",\"wid\":\"d649f60fbab01010795a5060089c0000\",\"descriptor\":\"Grade T12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"901\",\"campaign_id\":\"26958\",\"campaign_title\":\"Data Miner, Global Analytic (TCF) R1767376\",\"campaign_type\":\"job_application\",\"job_title\":\"Data Engineer \/ Data Scientist\",\"street\":\"IND Bangalore - MTP C4, 3rd Flr\",\"address\":\"IND Bangalore - MTP C4, 3rd Flr\",\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"postal_code\":\"560045\",\"region\":null,\"country\":\"India\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Job Description: Data Engineer \/ Data Scientist<\/b><\/p><p><b>Experience:<\/b> 5\u20138 years<br \/><b>Position Type:<\/b> Immediate Requirement<br \/><b>Location:<\/b> Remote<\/p><p><b>Role Summary<\/b><\/p><p>We are looking for an experienced <b>Data Engineer \/ Data Scientist<\/b> with strong hands-on expertise in Python, PySpark, Azure Databricks, and MLOps. The candidate should be capable of working independently as an individual contributor while collaborating effectively with cross-functional teams.<\/p><p>The ideal candidate will have experience developing scalable batch and streaming data pipelines, working on machine learning projects, debugging Spark applications, and supporting model deployment.<\/p><p><b>Key Responsibilities<\/b><\/p><ul><li>Develop scalable data processing solutions using Python, PySpark, and Azure Databricks.<\/li><li>Build and maintain batch and streaming data pipelines.<\/li><li>Develop and optimize Spark DataFrame-based transformations.<\/li><li>Debug and troubleshoot Spark jobs in Azure Databricks.<\/li><li>Implement Delta Lake solutions for data reliability, versioning, and efficient querying.<\/li><li>Develop APIs using Python or Scala for data and machine learning applications.<\/li><li>Support machine learning projects, MLOps workflows, and model deployment activities.<\/li><li>Work with Azure services for data ingestion, storage, security, integration, and processing.<\/li><li>Configure and manage Databricks job clusters and notebook workflows.<\/li><li>Validate processed data by building and executing DataFrame-based checks.<\/li><li>Collaborate with technical and business teams while independently owning assigned deliverables.<\/li><\/ul><br \/><p><b>Must-Have Skills<\/b><\/p><ul><li>Strong hands-on expertise in <b>Python and PySpark<\/b>.<\/li><li>Good knowledge of <b>Microsoft Azure and Azure Databricks<\/b>.<\/li><li>Hands-on experience with <b>MLOps practices and tools<\/b>.<\/li><li>Basic understanding of <b>machine learning model deployment<\/b>.<\/li><li>Practical experience working on <b>machine learning projects<\/b>.<\/li><li>Experience developing and debugging Spark-based applications.<\/li><li>Ability to work independently and interact effectively with project teams.<\/li><\/ul><p><b>Additional Relevant Skills<\/b><\/p><ul><li>Hands-on experience in Databricks notebook development.<\/li><li>Strong experience with Spark DataFrames using PySpark or Scala.<\/li><li>Experience debugging and optimizing Spark jobs in Azure Databricks.<\/li><li>Knowledge of API development using Python or Scala.<\/li><li>Working knowledge of Azure services, including:<ul><li>Azure Event Hubs<\/li><li>Azure Storage Accounts<\/li><li>Azure Key Vault<\/li><li>Azure Service Bus<\/li><li>Azure Functions<\/li><li>Azure Data Lake Storage<\/li><\/ul><\/li><li>Understanding of Databricks job clusters and compute configurations.<\/li><li>Hands-on experience implementing Azure cloud-based data solutions.<\/li><li>Knowledge of real-time streaming technologies such as Kafka.<\/li><li>Experience developing batch and streaming pipelines using Event Hubs, Kafka, or IoT data sources.<\/li><li>Experience implementing Delta Lake solutions for data reliability, versioning, and query performance.<\/li><li>Working knowledge of GitHub or similar version-control platforms.<\/li><\/ul><p><b>Preferred Technical Exposure<\/b><\/p><ul><li>MLflow or similar tools for experiment tracking and model lifecycle management.<\/li><li>CI\/CD implementation for data and machine learning workloads.<\/li><li>Performance tuning of Spark applications and Databricks workloads.<\/li><li>Data quality validation, monitoring, and production support.<\/li><li>Secure integration of Azure services using managed identities and secrets.<\/li><\/ul><p><b>Qualifications<\/b><\/p><ul><li>Bachelor\u2019s or Master\u2019s degree in Computer Science, Data Science, Engineering, Information Technology, or a related discipline.<\/li><li>5\u20138 years of relevant experience in data engineering, data science, machine learning, or cloud analytics.<\/li><\/ul><br \/>\",\"ats_external_id\":\"R1767376\",\"location\":\"Bangalore, Karn\u0101taka\",\"job_type\":\"full_time\",\"salary\":\"1000000\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-10-01T20:06:00.153+08:00\",\"created_at\":\"2026-09-28T14:07:37.210+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjk1OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---MTP-C4-3rd-Flr\/Data-Engineer---Data-Scientist_R1767376\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Analytic\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f0138c497a976c10fed37\",\"descriptor\":\"Concentrix Daksh Services India Private Limited\",\"reference_id\":\"IDAKP\",\"organization_reference_id\":\"IDAKP\"},\"location\":{\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"560045\",\"primary_location\":{\"id\":\"IN-BAN-MANYA-06\",\"wid\":\"740544c0a47f01c47dc53d901f11bb67\",\"descriptor\":\"IND Bangalore - MTP C4, 3rd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nehal.athani@concentrix.com\"},\"first_name\":\"Athani, Nehal\"},\"categories\":[{\"descriptor\":\"CF Global Analytic\"}],\"recruiters\":[{\"id\":\"103499394\",\"wid\":\"d5fc1c9fee34100ed08c59df0f910000\",\"descriptor\":\"Nehal Athani (103499394)\"},{\"id\":\"102491357\",\"wid\":\"39feebce1c5c103f02d0c1029fec0000\",\"descriptor\":\"Balvinder Singh (102491357)\"},{\"id\":\"102368322\",\"wid\":\"1179ece974261023af7e100e704a0000\",\"descriptor\":\"Pavithra Mahantesh (102368322)\"},{\"id\":\"103135648\",\"wid\":\"4db98405203a1013ae92a3c38ac40000\",\"descriptor\":\"Haripriya Palanisamy (103135648)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0475\",\"descriptor\":\"Data Miner, Global Analytic (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389219\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---MTP-C4-3rd-Flr\/Data-Engineer---Data-Scientist_R1767376\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---MTP-C4-3rd-Flr\/Data-Engineer---Data-Scientist_R1767376\/apply\",\"job_requisition_id\":\"R1767376\"}],\"organizations\":[{\"wid\":\"740544c0a47f0173264c6e2420112c83\",\"descriptor\":\"-\",\"reference_id\":\"ANALYTICS_Hypen_IND\",\"custom_reference_id\":\"ANALYTICS_Hypen_IND\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f0138c497a976c10fed37\",\"descriptor\":\"Concentrix Daksh Services India Private Limited\",\"reference_id\":\"IDAKP\",\"custom_reference_id\":null,\"company_reference_id\":\"IDAKP\"},{\"wid\":\"9d3f7de1c62c10088c18a99e7bae0000\",\"descriptor\":\"COGS (CORP) CAT Data & Analytics SL\",\"reference_id\":\"CATDATAANA-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"0777b3dda5691025ab645c16ebbc0000\",\"descriptor\":\"W0ZKJE Catalyst Core Cost Projects\",\"reference_id\":\"W0ZKJE\",\"custom_reference_id\":\"W0ZKJE\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f0161bca1e39f1d115446\",\"descriptor\":\"ALYT\",\"reference_id\":\"ALYT\",\"custom_reference_id\":\"ALYT\",\"company_reference_id\":null},{\"wid\":\"7218f45270b3102212bb7cc0b0fb0000\",\"descriptor\":\"11190 - Concentrix - 980002522\",\"reference_id\":\"980002522\",\"custom_reference_id\":\"980002522\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"g.karthikeyan@concentrix.com\"},\"first_name\":\"G. Karthikeyan (101906360)\"},\"category_groups\":[{\"id\":\"CF Research_Analytics Group\",\"wid\":\"0227dc387a09011dc9089e8ced656aec\",\"descriptor\":\"Research & Analytics Group\"}],\"job_requisition\":{\"id\":\"R1767376\",\"wid\":\"756089a568741031ff66371d835e0000\",\"descriptor\":\"Data Engineer \/ Data Scientist\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"624\",\"campaign_id\":\"168\",\"campaign_title\":\"Trustly \/ English \/ Riga\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Specialist with English\",\"street\":\"Kr. Valdem\u0101ra iela 21\",\"address\":\"Kr. Valdem\u0101ra iela 21\",\"city\":\"Riga\",\"state\":null,\"postal_code\":\"LV-1010\",\"region\":\"Riga\",\"country\":\"Latvia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong><em>(ENG)<\/em><\/strong><\/p>\\n<p class=\\\"isSelectedEnd\\\"><strong>Are you looking for what&rsquo;s next?<\/strong><\/p>\\n<p class=\\\"isSelectedEnd\\\">We&rsquo;re a global technology and services leader powering the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses through technology and integrated solutions across more than 70 countries and a wide range of industries, including technology, travel and telecommunications.<\/p>\\n<p class=\\\"isSelectedEnd\\\">We&rsquo;re also proud to be recognized year after year with awards such as World&rsquo;s Best Workplaces, Best Companies for Career Growth, and Best Company Culture.<\/p>\\n<h3><strong>The role<\/strong><\/h3>\\n<p class=\\\"isSelectedEnd\\\">As a Customer Support Specialist, you&rsquo;ll be supporting a fintech client that enables secure and instant online payments. We&rsquo;re looking for someone who will help their customers via email and chat, primarily in English, while also supporting customers in other languages with the help of translation tools.<\/p>\\n<h3><strong>We&rsquo;re looking for someone who is:<\/strong><\/h3>\\n<ul data-spread=\\\"false\\\">\\n<li>People-first, energetic and solution-oriented, with a genuine interest in helping others<\/li>\\n<li>Confident communicating in English (minimum B2 level)<\/li>\\n<li>Comfortable working from our office in Riga (Kr. Valdemara 21)<\/li>\\n<li>Curious, adaptable and willing to learn<\/li>\\n<\/ul>\\n<p class=\\\"isSelectedEnd\\\">Previous customer support experience is a big plus, but what matters most to us is your attitude, communication style and willingness to learn!<\/p>\\n<h3><strong>What we offer:<\/strong><\/h3>\\n<ul data-spread=\\\"false\\\">\\n<li>Performance-based bonuses<\/li>\\n<li>Salary from 1150,- up to 1200,- Euros\/gross<\/li>\\n<li>A modern and cosy office in the heart of Riga<\/li>\\n<li>Health insurance and a paid mobile phone plan<\/li>\\n<li>A supportive and fun working environment<\/li>\\n<li>The opportunity to develop your skills and grow within a global company<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<div><strong>Start date:<\/strong> <strong>02\/11\/2026<\/strong><\/div>\\n<div>If that sounds like you, all you'll need to do is complete our<strong> recruitment process<\/strong> which consists one interview in English with our Recruiter and Team Manager. And, finally, a reference + clear criminal background check if offer is made.&nbsp;<\/div>\\n<p><strong>Concentrix is an equal opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<h3><em><strong>(LV)<\/strong><\/em><\/h3>\\n<p><strong>Vai mekl\u0113 n\u0101kamo iesp\u0113ju sav\u0101 karjer\u0101?<\/strong><\/p>\\n<p>M\u0113s esam glob\u0101ls tehnolo\u0123iju un pakalpojumu l\u012bderis, kas pal\u012bdz veidot n\u0101kotnes z\u012bmolus. M\u0113s pal\u012bdzam pla&scaron;i paz\u012bstamiem z\u012bmoliem, tiem, kurus izmantojam ikdien\u0101, uzlabot savu biznesu, izmantojot tehnolo\u0123ijas un integr\u0113tus risin\u0101jumus vair\u0101k nek\u0101 70 valst\u012bs un da\u017e\u0101d\u0101s nozar\u0113s, tostarp tehnolo\u0123iju, ce\u013cojumu un telekomunik\u0101ciju jom\u0101.<\/p>\\n<p>M\u0113s lepojamies ar\u012b ar to, ka gadu no gada esam sa\u0146\u0113mu&scaron;i t\u0101dus apbalvojumus k\u0101 <em>World&rsquo;s Best Workplaces<\/em>, <em>Best Companies for Career Growth<\/em> un <em>Best Company Culture<\/em>.<\/p>\\n<h3><strong>Par amatu<\/strong><\/h3>\\n<p>K\u0101 Klientu atbalsta speci\u0101lists\/-e Tu atbalst\u012bsi <em>fintech <\/em> klientu, kas nodro&scaron;ina dro&scaron;us un t\u016bl\u012bt\u0113jus tie&scaron;saistes maks\u0101jumus. Mekl\u0113jam kol\u0113\u0123i, kur&scaron; pal\u012bdz\u0113s klientiem, sazinoties ar vi\u0146iem e-past\u0101 un \u010dat\u0101, galvenok\u0101rt ang\u013cu valod\u0101 (klienta nosac\u012bjums). Klientu apkalpo&scaron;an\u0101 cit\u0101s valod\u0101s nepiecie&scaron;am\u012bbas gad\u012bjum\u0101 var\u0113s izmantot tulko&scaron;anas r\u012bkus.<\/p>\\n<p>&nbsp;<\/p>\\n<h3><strong>M\u0113s mekl\u0113jam cilv\u0113ku, kur&scaron;:<\/strong><\/h3>\\n<ul>\\n<li>\\n<p>Ir uz cilv\u0113kiem orient\u0113ts, ener\u0123isks un orient\u0113ts uz risin\u0101jumiem, ar v\u0113lmi pal\u012bdz\u0113t citiem<\/p>\\n<\/li>\\n<li>\\n<p>Br\u012bvi komunic\u0113 ang\u013cu valod\u0101 (vismaz B2 l\u012bmen\u012b)<\/p>\\n<\/li>\\n<li>\\n<p>Ir gatavs str\u0101d\u0101t no m\u016bsu biroja R\u012bg\u0101 (Kr. Valdem\u0101ra iel\u0101 21)<\/p>\\n<\/li>\\n<li>\\n<p>Ir zin\u0101tk\u0101rs un gatavs m\u0101c\u012bties<\/p>\\n<\/li>\\n<\/ul>\\n<p>Iepriek&scaron;\u0113ja pieredze klientu apkalpo&scaron;an\u0101 b\u016bs liela priek&scaron;roc\u012bba, ta\u010du mums vissvar\u012bg\u0101k\u0101 ir Tava attieksme, komunik\u0101cijas stils un v\u0113lme m\u0101c\u012bties!<\/p>\\n<p>&nbsp;<\/p>\\n<h3><strong>Ko m\u0113s pied\u0101v\u0101jam:<\/strong><\/h3>\\n<ul>\\n<li>\\n<p>Darba rezult\u0101tos balst\u012btus bonusus<\/p>\\n<\/li>\\n<li>Atalgojumu no 1150,- l\u012bdz 1200,- Euro \/ bruto<\/li>\\n<li>\\n<p>M\u016bsdien\u012bgu un m\u0101j\u012bgu biroju R\u012bgas centr\u0101<\/p>\\n<\/li>\\n<li>\\n<p>Vesel\u012bbas apdro&scaron;in\u0101&scaron;anu un apmaks\u0101tu mobilo sakaru pl\u0101nu<\/p>\\n<\/li>\\n<li>\\n<p>Atbalsto&scaron;u un draudz\u012bgu darba vidi<\/p>\\n<\/li>\\n<li>\\n<p>Iesp\u0113ju att\u012bst\u012bt savas prasmes un veidot karjeru glob\u0101l\u0101 uz\u0146\u0113mum\u0101<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<div><strong>Uzs\u0101k&scaron;anas datums: 02\/11\/2026<\/strong><\/div>\\n<div><strong>M\u016bsu atlases proces: <\/strong>telefona intervija, intervija ar atlases speci\u0101listu un komandas vad\u012bt\u0101ju (ang\u013cu valod\u0101), ja atlases process ir tikt\u0101l bijis veiksm\u012bgs, kandid\u0101tam ar\u012b b\u016bs j\u0101ats\u016bta rekomend\u0101cija no iepriek&scaron;\u0113j\u0101 darba dev\u0113ja. Ja tiks izteikts darba pied\u0101v\u0101jums, kandid\u0101tam b\u016bs j\u0101pas\u016bta un j\u0101uzr\u0101da izzi\u0146a par nesod\u0101m\u012bbu.<\/div>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix ir darba dev\u0113js, kas nodro&scaron;ina vienl\u012bdz\u012bgas iesp\u0113jas visiem<\/strong><\/p>\\n<p><em>M\u0113s lepojamies, ka vis\u0101 pasaul\u0113 esam viena komanda un viens uz\u0146\u0113mums. M\u0113s esam ap\u0146\u0113mu&scaron;ies nodro&scaron;in\u0101t vienl\u012bdz\u012bgas nodarbin\u0101t\u012bbas iesp\u0113jas visiem kandid\u0101tiem un darba vidi, kas ir br\u012bva no diskrimin\u0101cijas un aizskar&scaron;anas. Visa m\u016bsu atlases prakse balst\u0101s uz biznesa vajadz\u012bb\u0101m, amata pras\u012bb\u0101m un profesion\u0101lo kvalifik\u0101ciju, neatkar\u012bgi no rases, vecuma, dzimuma identit\u0101tes, seksu\u0101l\u0101s orient\u0101cijas, reli\u0123ijas, etnisk\u0101s izcelsmes, \u0123imenes vai vec\u0101ku statusa, nacion\u0101l\u0101s izcelsmes, invalidit\u0101tes vai jebkuras citas paz\u012bmes, ko aizsarg\u0101 piem\u0113rojamie valsts normat\u012bvie akti.<\/em><\/p>\",\"ats_external_id\":\"LV-168\",\"location\":\"Riga, Riga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-02T10:54:24.597+03:00\",\"created_at\":\"2026-09-28T09:25:54.066+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjg?\",\"apply_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-baltics\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"902\",\"campaign_id\":\"26933\",\"campaign_title\":\"Associate Director, Marketing Solutions R1764419\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Marketing Strategist\",\"street\":\"USA TX Work-at-Home\",\"address\":\"USA TX Work-at-Home\",\"city\":\"USA\",\"state\":\"Texas\",\"postal_code\":\"73301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\\n\\nThe B2B Marketing Strategist is the SME for B2B and B2B Partner Marketing. The SME will leverage a combination of tech and agency capabilities along with productized solutions within PMG as well as partner with our broader B2B sales practice to design solutions that meet client objectives and KPI commitments.  \\nThese solutions will encompass data, technology, marketing and analytics strategies and will be based on a combination of industry best practice and Concentrix proprietary experience.\\n\\nConcentrix operates an AI-native marketing model that embeds intelligence across the full demand generation lifecycle, from strategy design and campaign architecture through execution and reporting. This role is responsible for translating that model into strategic recommendations for B2B clients and prospects, and is expected to work fluently within Concentrix's AI-native tools and workflows to sharpen strategic thinking and pressure-test recommendations \u2014 not just understand them conceptually \u2014 without requiring deep technical ownership of the underlying platform..\",\"long_description\":\"<h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>What you will do in this role<\/b><\/span><\/h2><h2 style=\\\"color:!important\\\"><b>B2B Communications Strategy<\/b><\/h2><ul><li>Contribute to setting a new standard for communications planning, leveraging the extensive capabilities across Concentrix, with a specific focus on partnering with the B2B Sales Practice.<\/li><li>Enhance the existing B2B communications planning methodology<\/li><li>Educate the broader organization on modern B2B marketing best practices.<\/li><li>Understand data, technology and marketing communications requirements among target B2B client prospects<\/li><li>Help pre-define communication solutions that support critical B2B and B2B partner engagement stages: demand generation, up-sell\/cross-sell and renewals.\u00a0<\/li><li>Work with our digital advertising team to partner with leading data and technology providers to enable best-in-class capabilities.<\/li><\/ul><br \/><p><b>Consultation &amp; Strategy<\/b><\/p><ul><li>Proactive sales support internally and with B2B clients for marketing solutions.<\/li><li>Partner with sales and solutions teams to develop new prospective marketing solutions and strategies, supporting new business bids and proposals.<\/li><li>Maintain a full understanding of Concentrix capabilities and product offerings and can align them to best suit the clients\u2019 needs<\/li><li>Understand where, when and how to apply Concentrix capabilities and product offerings to meet client needs and satisfy their objectives<\/li><li>Use client and end-customer insights, best practices and past performance as foundation for forming strategic recommendations.<\/li><li>Continuous learner by nature.\u00a0 Maintains a broad understanding of B2B buyer trends.<\/li><li>Develop and maintains partnership with key technology partners that enable the product offering.<\/li><\/ul><p><b>Technology<\/b><\/p><ul><li>Actively use AI tools (e.g., Claude, Microsoft Copilot) as part of daily strategic work \u2014 research, competitive analysis, client recommendations, proposal development \u2014 and role-model this behavior for the broader team. <\/li><li>Responsible for understanding the martech and adtech landscape and how technology is used to support effective B2B marketing campaigns that drive business outcomes<\/li><li>Are committed to maintaining a current understanding of how all forms of AI (ML, generative, agentic) are impacting marketing communications technology, creative, engagement, etc. and can guide our teams on best integration and use.<\/li><\/ul><br \/><p><b>Responsibilities<\/b><\/p><ul><li>Set strategic direction for B2B marketing solutions, translating client objectives into differentiated, defensible program recommendations.<\/li><li>Effectively represent Performance Marketing Group products, services and capabilities, along with broader Concentrix capabilities through internal collaboration and client engagement.\u00a0<\/li><li>Collaborate with teams across Concentrix such as development, program management, sales, other solutions colleagues, etc. to develop and maintain capabilities and product offerings leveraging Salesforce technology.<\/li><li>Develop communication material that clearly defines the service offering, articulates the value and key differentiators and tailors these communications to the different internal and external audiences.<\/li><\/ul><br \/><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Your qualifications<\/b><\/span><\/h2><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">Concentrix is a great match if you:<\/span><\/p><h3><\/h3><ul><li>Have a Bachelors Degree (BA or BS) in Marketing, Business, Communications, or similar from an accredited four-year college or university.<\/li><li>Have 7-9 years of related experience or an equivalent combination of experience and education may be considered.<\/li><li>Have experience with designing B2B marketing solutions required.\u00a0<\/li><\/ul><p><span style=\\\"color:#374151\\\">It will be a plus if you:<\/span><\/p><ul><li>Have experience working in automotive and technology industries <\/li><li>Have experience working with Salesforce and Hubspot<\/li><\/ul><p>\u00a0<\/p><h3><b>Skills<\/b><\/h3><ul><li>Demonstrated fluency working with AI tools (Claude, Copilot, or similar) to accelerate strategic analysis and client-facing recommendations.<\/li><li>Ability to adapt written and verbal communication skills to different styles and environments (persuasive, diplomatic, influential, technical) of clients<\/li><li>Able to discern appropriate level of detail of communications including the best method for delivery (video, voice, email, in-person)<\/li><li>Advanced problem-solving using an analytics approach; evaluate, investigate and apply best practices and offer innovative solutions<\/li><li>Demonstrate the ability to maintain high performance and quality levels in an environment of constant change and pressure<\/li><li>Demonstrate the ability to champion significant projects, programs and business initiatives using creativity and ingenuity<\/li><li>Ability to define problems, collect data, establish facts and structure analysis for complex business issues<\/li><li>Proven ability to lead and organize multi-disciplinary projects and initiatives in a fast-paced and deadline-oriented business environment with broad impact.<\/li><li>Ability to read, write and comprehend complex documents, such as journals, position papers, proposals, contracts, technical\/functional specifications, etc.<\/li><li>Ability to make effective, persuasive speeches or presentations on complex topics. This includes the ability to sell, negotiate and close deals with customers.<\/li><li>Strong verbal, written and presentation skills<\/li><\/ul><br \/><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>What&#39;s in it for you<\/b><\/span><\/h2><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">In this role, we offer benefits that help support your unique lifestyle:<\/span><\/p><br \/><p><span style=\\\"color:#000000\\\">The base salary range for this position is $121,500 - $135,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. <\/span><\/p><p><span style=\\\"color:#000000\\\">The deadline to apply for this position is: October 12, 2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/span><\/p><br \/><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Power the best version of you!<\/b><\/span><\/h2><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/p><br \/><p>#LI-remote<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1764419\",\"location\":\"USA, Texas\",\"job_type\":\"full_time\",\"salary\":\"121500\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-09-29T00:05:44.498+08:00\",\"created_at\":\"2026-09-26T00:04:28.697+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjkzMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/B2B-Marketing-Strategist_R1764419\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Marketing Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01b89bed9076c10fc937\",\"descriptor\":\"Concentrix Services US, Inc.\",\"reference_id\":\"MCNUS\",\"organization_reference_id\":\"MCNUS\"},\"location\":{\"city\":\"USA\",\"state\":\"Texas\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"73301\",\"primary_location\":{\"id\":\"US-WAH-TEXAS-00\",\"wid\":\"b67da9176e3d1062f9dee3c630dabe32\",\"descriptor\":\"USA TX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"meghna.phillips@concentrix.com\"},\"first_name\":\"Phillips, Meghna\"},\"categories\":[{\"descriptor\":\"CF Marketing Solutions\"}],\"recruiters\":[{\"id\":\"1037713\",\"wid\":\"f6358e3b3d6d015565925440ff189a85\",\"descriptor\":\"Meghna Phillips (1037713)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2351\",\"descriptor\":\"Associate Director, Marketing Solutions\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-388719\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/B2B-Marketing-Strategist_R1764419\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/B2B-Marketing-Strategist_R1764419\/apply\",\"job_requisition_id\":\"R1764419\"}],\"organizations\":[{\"wid\":\"f2a4d05054ea10157041c58966810000\",\"descriptor\":\"W0ZVFD Nageo_Pmg\",\"reference_id\":\"W0ZVFD\",\"custom_reference_id\":\"W0ZVFD\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01b89bed9076c10fc937\",\"descriptor\":\"Concentrix Services US, Inc.\",\"reference_id\":\"MCNUS\",\"custom_reference_id\":null,\"company_reference_id\":\"MCNUS\"},{\"wid\":\"765b4e7c561610156e37b5bbcb570000\",\"descriptor\":\"23187 - Opexother - NAGEOPMG\",\"reference_id\":\"NAGEOPMG\",\"custom_reference_id\":\"NAGEOPMG\",\"company_reference_id\":null},{\"wid\":\"a83a1df593321018d0f29b95ed600000\",\"descriptor\":\"(GEO) PMG MARKETING (INDIRECT)\",\"reference_id\":\"GEOPMGMARKINDI\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"elif.hiz@concentrix.com\"},\"first_name\":\"Elif Hiz (103472716)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1764419\",\"wid\":\"443364c40ba710313638122696c60000\",\"descriptor\":\"B2B Marketing Strategist\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-15\",\"compensation_grade\":{\"id\":\"CF Grade_6\",\"wid\":\"0227dc387a090185302d94b9e0654033\",\"descriptor\":\"Grade 6\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"903\",\"campaign_id\":\"26932\",\"campaign_title\":\"Project Manager II R1766887\",\"campaign_type\":\"job_application\",\"job_title\":\"Lead Program Manager\",\"street\":\"USA MI Work-at-Home\",\"address\":\"USA MI Work-at-Home\",\"city\":\"USA\",\"state\":\"Michigan\",\"postal_code\":\"48901\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\\n\\nAs a Lead Program Manager, you will lead strategic planning, execution, governance, and continuous improvement of large-scale automotive programs supporting OEMs, dealer networks, training consulting leads, and automotive retail initiatives. In this role, you will serve as the primary leader coordinating cross-functional teams across strategy, IT, analytics and reporting, client services, technology, creative services, and operations to deliver measurable business outcomes.\",\"long_description\":\"<h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>What you will do in this role<\/b><\/span><\/h2><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/span><\/p><p>Some key responsibilities include but are not limited to:<\/p><ul><li>Lead end-to-end delivery of large, multi-million-dollar automotive programs across OEM, dealer network, and consultants<\/li><li>Manage dependencies across multiple workstreams, vendors, platforms, and stakeholders to keep programs moving forward.<\/li><li>Serve as the primary program lead for OEM and dealer-facing stakeholders, building trusted relationships with executive sponsors and key decision-makers.<\/li><li>Excel skills (Advanced Excel skills including\u00a0complex data manipulation) and understanding of sales trends and objectives<\/li><li>Ability to understand multiple workstreams regarding reporting information that may contain multiple excel files from OEM and support client with long term plan to automate<\/li><li>Ability to work with several different client business owners with different requirements which relate to the overall business objectives as a whole<\/li><li>Evaluate new technologies, AI capabilities, and automation opportunities that align with business objectives<\/li><li>Drive operational excellence through standardized processes, governance discipline, and continuous improvement initiatives.<\/li><li>Work alongside other Program Managers and help coordinate deliverables and objectives with Operations teams, Data Analysts, Creative Teams, Technology Teams, Operations Leaders, and Vendor Partners.<\/li><li>Define priorities and foster a culture of accountability, collaboration, and high performance<\/li><li>Collaboration with existing Program Managers well versed in the day to day requirements of the program<\/li><li>Identify risks impacting profitability, delivery commitments, capacity planning, and staffing strategies.<\/li><\/ul><ul><li>Develop and maintain program roadmaps, timelines, risk registers, governance frameworks, and delivery plans.<\/li><li>Establish program KPIs, business outcome measures, and performance reporting aligned with client objectives.<\/li><li>Facilitate quarterly business reviews, executive briefings, and strategic planning sessions.<\/li><li>Translate client business objectives into actionable marketing, technology, analytics, and operational initiatives.<\/li><li>Ensure alignment between OEM brand standards and retailer marketing execution.\u00a0<\/li><\/ul><ul><li>Manage program budgets, forecasts, resource plans, and financial performance against contractual and operational targets<\/li><li>Drive innovation through personalization, segmentation, and data-driven marketing approaches.<\/li><li>Develop executive dashboards and reporting that provide visibility into program health and business impact.<\/li><\/ul><br \/><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Your qualifications<\/b><\/span><\/h2><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">Concentrix is a great match if you:<\/span><\/p><ul><li>Have deep automotive industry knowledge, including experience supporting OEMs, dealer networks, or automotive retail initiatives.<\/li><li>Bring strong program management expertise with the ability to lead complex, large-scale marketing programs from strategy through execution.<\/li><li>Strong excel skills and understanding of Power BI Platform and sales reporting<\/li><li>Can build trusted relationships with executive stakeholders, client partners, dealer-facing teams, vendors, and cross-functional delivery teams.<\/li><li>Are skilled at translating business objectives into clear roadmaps, workstreams, deliverables, KPIs, and measurable outcomes.<\/li><li>Have experience leading teams across marketing strategy, analytics, client services, technology, creative services, operations, and vendor partners.<\/li><li>Use data to assess program performance, results, risks, and opportunities.<\/li><li>Are comfortable managing budgets, forecasts, resource plans, risks, dependencies, and delivery commitments.\u00a0<\/li><li>Communicate clearly and confidently in internal and client facing meetings.<\/li><li>Thrive in a fast-paced environment where collaboration, accountability, and continuous improvement matter.<\/li><\/ul><br \/><p>It will be a plus if you:<\/p><ul><li>Have experience with Salesforce, Automotive Cloud, Dealer Management Systems, Customer Data Platforms, or marketing automation technologies.<\/li><li>Have experience using AI or automation tools to improve productivity<\/li><li>Have experience developing executive dashboards, governance frameworks, risk registers, and performance reporting.<\/li><\/ul><br \/><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>What&#39;s in it for you<\/b><\/span><\/h2><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">In this role, we offer benefits that help support your unique lifestyle:<\/span><\/p><br \/><p><span style=\\\"color:#000000\\\">The base salary range for this position is $85,000 - $100,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. <\/span><\/p><p><span style=\\\"color:#000000\\\">The deadline to apply for this position is: October 16, 2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/span><\/p><br \/><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Power the best version of you!<\/b><\/span><\/h2><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/p><br \/><p><span style=\\\"color:#374151\\\">#LI-Remote<\/span><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1766887\",\"location\":\"USA, Michigan\",\"job_type\":\"full_time\",\"salary\":\"100000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-10-01T22:04:54.493+08:00\",\"created_at\":\"2026-09-26T00:04:28.216+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjkzMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-MI-Work-at-Home\/Lead-Program-Manager_R1766887\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Project Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01b89bed9076c10fc937\",\"descriptor\":\"Concentrix Services US, Inc.\",\"reference_id\":\"MCNUS\",\"organization_reference_id\":\"MCNUS\"},\"location\":{\"city\":\"USA\",\"state\":\"Michigan\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"48901\",\"primary_location\":{\"id\":\"US-WAH-MICHI-00\",\"wid\":\"b67da9176e3d1062f9dea2d5b51bbdc9\",\"descriptor\":\"USA MI Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"meghna.phillips@concentrix.com\"},\"first_name\":\"Phillips, Meghna\"},\"categories\":[{\"descriptor\":\"CF Project Management\"}],\"recruiters\":[{\"id\":\"1037713\",\"wid\":\"f6358e3b3d6d015565925440ff189a85\",\"descriptor\":\"Meghna Phillips (1037713)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1036\",\"descriptor\":\"Project Manager II\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389287\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-MI-Work-at-Home\/Lead-Program-Manager_R1766887\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-MI-Work-at-Home\/Lead-Program-Manager_R1766887\/apply\",\"job_requisition_id\":\"R1766887\"}],\"organizations\":[{\"wid\":\"f9af6d7260980104483f0a903f0625d9\",\"descriptor\":\"2271 - Eb - EB-PROJECTALLOC\",\"reference_id\":\"EB-PROJECTALLOC\",\"custom_reference_id\":\"EB-PROJECTALLOC\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01b89bed9076c10fc937\",\"descriptor\":\"Concentrix Services US, Inc.\",\"reference_id\":\"MCNUS\",\"custom_reference_id\":null,\"company_reference_id\":\"MCNUS\"},{\"wid\":\"f9af6d72609801db0504ab1d3c06eac0\",\"descriptor\":\"COGS (REGION) PMG PMO (DIRECT)\",\"reference_id\":\"MMSPMO-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"df2f068c35b101570efa633f5010b315\",\"descriptor\":\"W0ZBNN Emerging Business Proj Alloc\",\"reference_id\":\"W0ZBNN\",\"custom_reference_id\":\"W0ZBNN\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"suzy.gavin@concentrix.com\"},\"first_name\":\"Suzanne Gavin (007858)\"},\"category_groups\":[{\"id\":\"CF Project Management Group\",\"wid\":\"0227dc387a0901a714d3a823ed650fe8\",\"descriptor\":\"Project Management Group\"}],\"job_requisition\":{\"id\":\"R1766887\",\"wid\":\"84dadd1a09591031368985ea0d500000\",\"descriptor\":\"Lead Program Manager\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_8B\",\"wid\":\"0227dc387a0901afed42c8f6e0656d35\",\"descriptor\":\"Grade 8B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"904\",\"campaign_id\":\"26930\",\"campaign_title\":\"Software Engineer II (TCF) R1767503\",\"campaign_type\":\"job_application\",\"job_title\":\"Golang backend Sr. Dev\",\"street\":\"IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion\",\"address\":\"IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion\",\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"postal_code\":\"500032\",\"region\":null,\"country\":\"India\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Senior Golang Microservices Engineer \u2013 Job Description<br \/>Role Title Senior Golang Microservices Engineer<br \/><br \/>Experience 5\u20138&#43; years overall software engineering; strong hands-on Go experience Role Summary Design, develop, test, and deploy scalable cloud-native backend microservices using Go, gRPC, REST, PostgreSQL, and Kubernetes.<br \/><br \/>Role Summary Design, develop, test, and deploy scalable cloud-native backend microservices using Go, gRPC, REST, PostgreSQL, and Kubernetes.<br \/><br \/><b>Primary Responsibilities<\/b><br \/><br \/><b>Go \/ Golang<\/b><br \/><br \/>Develop idiomatic, efficient Go services; use goroutines\/channels appropriately; implement error handling, configuration, logging, and dependency management.<br \/><b><br \/>Microservices<\/b><br \/><br \/>Design service boundaries, APIs, dependencies, resiliency patterns, health checks, graceful shutdown, and scalable distributed services.<br \/><br \/><b>gRPC &#43; REST<br \/><br \/><\/b>Develop gRPC services with Protocol Buffers and REST APIs; define contracts, versioning, error handling, and API documentation.<br \/><br \/><b>PostgreSQL<br \/><br \/><\/b>Develop data access layers; write optimized SQL; design indexes, transactions, constraints; manage schema migrations and query performance.<br \/><br \/><b>Unit \/ Integration Testing<\/b><br \/><br \/>Create table-driven unit tests, mocks, fixtures, integration\/API tests, and automated test execution in CI\/CD.<br \/><br \/><b>Kubernetes<br \/><\/b><br \/>Deploy and troubleshoot services on Kubernetes; work with Deployments, Services, ConfigMaps, Secrets, Ingress, probes, scaling, and resource limits.<br \/><br \/><b>Production Engineering<\/b><br \/><br \/>Troubleshoot production issues, perform RCA, improve reliability\/performance, and collaborate with DevOps\/SRE.<br \/><br \/><b>Preferred Skills<\/b><br \/><br \/>Docker, CI\/CD, AWS\/Azure\/GCP, Kafka\/RabbitMQ, observability, OpenTelemetry, API gateways, OAuth2\/JWT\/TLS.<br \/><br \/><b>Education<\/b><br \/><br \/>Bachelor&#39;s\/Master&#39;s in Computer Science, Engineering, or related field preferred.<br \/><\/p>\",\"ats_external_id\":\"R1767503\",\"location\":\"Hyderabad, Telang\u0101na\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-09-30T22:06:30.408+08:00\",\"created_at\":\"2026-09-26T00:04:24.898+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjkzMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad-Raidurg-Village-B7-South-Tower-Serilingampally-Mandal-Divya-Sree-Orion\/Golang-backend-Sr-Dev_R1767503\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"organization_reference_id\":\"PIN08\"},\"location\":{\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"500032\",\"primary_location\":{\"id\":\"IN-HYD-RAIDU-03\",\"wid\":\"8a88e957a11f010fb8c6297898970000\",\"descriptor\":\"IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"devipriyadarshini.immandi@concentrix.com\"},\"first_name\":\"Immandi, Devi Priya Darshini\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102173040\",\"wid\":\"1aea00ea158810105cbe5ac386ef0000\",\"descriptor\":\"Priya Darshini Immandi (102173040)\"},{\"id\":\"103277089\",\"wid\":\"279f2afc61bd10061f5ffb8215d60000\",\"descriptor\":\"Anju Yadav (103277089)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0435\",\"descriptor\":\"Software Engineer II (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389135\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad-Raidurg-Village-B7-South-Tower-Serilingampally-Mandal-Divya-Sree-Orion\/Golang-backend-Sr-Dev_R1767503\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad-Raidurg-Village-B7-South-Tower-Serilingampally-Mandal-Divya-Sree-Orion\/Golang-backend-Sr-Dev_R1767503\/apply\",\"job_requisition_id\":\"R1767503\"}],\"organizations\":[{\"wid\":\"0c7f87cda2e01021c41bd0ce7df30000\",\"descriptor\":\"T-Mobile: Offshore Strategic Bench\",\"reference_id\":\"T-Mobile: Offshore Strategic Bench_20250204_IND\",\"custom_reference_id\":\"T-Mobile: Offshore Strategic Bench_20250204_IND\",\"company_reference_id\":null},{\"wid\":\"30665b72e7e6101d3511d434f3b90000\",\"descriptor\":\"CAT-ITES\",\"reference_id\":\"CAT-ITES\",\"custom_reference_id\":\"CAT-ITES\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"custom_reference_id\":null,\"company_reference_id\":\"PIN08\"},{\"wid\":\"cbda58aca1fc01113eaca03e0ad90000\",\"descriptor\":\"7033 - T_Mobile - PUSA3638\",\"reference_id\":\"PUSA3638\",\"custom_reference_id\":\"PUSA3638\",\"company_reference_id\":null},{\"wid\":\"a784ff04cab101114bf170ae39dc0000\",\"descriptor\":\"W0ZGZI T-Mobile Offshore Strategic Be\",\"reference_id\":\"W0ZGZI\",\"custom_reference_id\":\"W0ZGZI\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"sivasankararao.juluru@concentrix.com\"},\"first_name\":\"Sivasankararao Juluru (102010875)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1767503\",\"wid\":\"84dadd1a0959103132437de1f6670000\",\"descriptor\":\"Golang backend Sr. Dev\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-7\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"905\",\"campaign_id\":\"26918\",\"campaign_title\":\"Sr. Cloud &amp; Collaboration Engineer (TCF) R1767444\",\"campaign_type\":\"job_application\",\"job_title\":\"Partner Success Manager\",\"street\":\"IRL Work-at-Home\",\"address\":\"IRL Work-at-Home\",\"city\":\"IRL\",\"state\":\"Carlow\",\"postal_code\":\"D04 V1W8\",\"region\":null,\"country\":\"Ireland\",\"short_description\":\"\",\"long_description\":\"<p><span style=\\\"color:#000000\\\"><b><span style=\\\"font-size:inherit\\\"><br \/>Job Description<\/span><\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Join our award-winning \u201cOne Concentrix\u201d team as a <\/span><b><span style=\\\"font-size:inherit\\\">Senior Partner Success Manager (Remote)<\/span><\/b><span style=\\\"font-size:inherit\\\">! The Senior Partner Success Manager is responsible for managing a portfolio of active partner-delivered customer engagements and ensuring successful outcomes from onboarding through completion and adoption. You will serve as the primary owner of delivery success across a book of business, partnering closely with alliance partners, customer stakeholders, sales teams, delivery organizations, and cross-functional leaders.\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">This role requires a strategic operator who can simultaneously manage multiple engagements, proactively identify risks, remove delivery obstacles, improve customer adoption, and establish scalable success frameworks that can be replicated across the organization.\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\"><br \/><\/span><\/span><\/p><p><span style=\\\"color:#404040\\\"><b><span style=\\\"font-size:inherit\\\">ABOUT CONCENTRIX<\/span><\/b><\/span><\/p><p><span style=\\\"color:#404040\\\"><b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/b><\/span><\/p><p><span style=\\\"color:#404040\\\"><span style=\\\"font-size:inherit\\\">At Concentrix, we help the world&#39;s best brands build exceptional customer experiences through innovative technology, operational excellence, and human-centered solutions. As organizations accelerate adoption of AI, cloud technologies, and digital transformation initiatives, Concentrix partners with clients and strategic ecosystem partners to deliver measurable business outcomes at scale.<\/span><\/span><\/p><p><span style=\\\"color:#404040\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#404040\\\"><span style=\\\"font-size:inherit\\\">We are seeking a <\/span><b><span style=\\\"font-size:inherit\\\">Senior Partner Success Manager<\/span><\/b><span style=\\\"font-size:inherit\\\"> to drive the success of partner-led customer engagements, ensuring customers achieve meaningful business value, strong adoption, and long-term growth. This role sits at the intersection of partner management, customer success, program delivery, and AI innovation.<\/span><\/span><\/p><p><span style=\\\"color:#404040\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#404040\\\"><b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/b><\/span><\/p><p><span style=\\\"color:#404040\\\"><b><span style=\\\"font-size:inherit\\\">KEY RESPONSIBILITIES<\/span><\/b><\/span><\/p><p><span style=\\\"color:#404040\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#404040\\\"><b><span style=\\\"font-size:inherit\\\">Customer &amp; Partner Success Management<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#404040\\\"><span style=\\\"font-size:inherit\\\">Own a portfolio of concurrent customer engagements from partner assignment through successful completion and adoption.\u00a0<\/span><\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#404040\\\"><span style=\\\"font-size:inherit\\\">Maintain visibility into the health of every engagement, including scope, timelines, risks, milestones, customer outcomes, and adoption trends.\u00a0<\/span><\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#404040\\\"><span style=\\\"font-size:inherit\\\">Conduct regular business reviews with customers and partners to evaluate progress, risks, and strategic opportunities.\u00a0<\/span><\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#404040\\\"><span style=\\\"font-size:inherit\\\">Build trusted relationships with customer executives, partner leadership teams, and key stakeholders.\u00a0<\/span><\/span><\/li><\/ul><p><span style=\\\"color:#404040\\\"><b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/b><\/span><\/p><p><span style=\\\"color:#404040\\\"><b><span style=\\\"font-size:inherit\\\">Delivery Excellence &amp; Risk Management<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#404040\\\"><span style=\\\"font-size:inherit\\\">Lead weekly portfolio reviews to identify stalled, at-risk, or underperforming engagements.\u00a0<\/span><\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#404040\\\"><span style=\\\"font-size:inherit\\\">Proactively diagnose delivery challenges and coordinate resolution efforts across internal and external stakeholders.\u00a0<\/span><\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#404040\\\"><span style=\\\"font-size:inherit\\\">Manage escalations involving customer satisfaction, delivery quality, project execution, partner performance, resource constraints, or adoption concerns.\u00a0<\/span><\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#404040\\\"><span style=\\\"font-size:inherit\\\">Drive accountability for engagement outcomes and successful customer adoption.\u00a0<\/span><\/span><\/li><\/ul><p><span style=\\\"color:#404040\\\"><b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/b><\/span><\/p><p><span style=\\\"color:#404040\\\"><b><span style=\\\"font-size:inherit\\\">Adoption, Consumption &amp; Business Outcomes<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#404040\\\"><span style=\\\"font-size:inherit\\\">Monitor customer adoption, usage, retention indicators, and business value realization.\u00a0<\/span><\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#404040\\\"><span style=\\\"font-size:inherit\\\">Develop and execute plans to improve customer engagement, utilization, and long-term success.\u00a0<\/span><\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#404040\\\"><span style=\\\"font-size:inherit\\\">Identify leading indicators of customer risk and implement mitigation plans before issues impact outcomes.\u00a0<\/span><\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#404040\\\"><span style=\\\"font-size:inherit\\\">Partner with Customer Success, Sales, and Delivery teams to maximize customer value and growth opportunities.\u00a0<\/span><\/span><\/li><\/ul><p><span style=\\\"color:#404040\\\"><b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/b><\/span><\/p><p><span style=\\\"color:#404040\\\"><b><span style=\\\"font-size:inherit\\\">Partner Relationship Management<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#404040\\\"><span style=\\\"font-size:inherit\\\">Build strategic relationships with partner executives, practice leaders, alliance managers, architects, and delivery teams.\u00a0<\/span><\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#404040\\\"><span style=\\\"font-size:inherit\\\">Influence partner organizations to address staffing, delivery quality, escalation management, and customer success needs.\u00a0<\/span><\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#404040\\\"><span style=\\\"font-size:inherit\\\">Support partner capability development and readiness efforts to improve engagement outcomes and scalability.\u00a0<\/span><\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#404040\\\"><span style=\\\"font-size:inherit\\\">Participate in Quarterly Business Reviews (QBRs) and strategic planning sessions with partner organizations.\u00a0<\/span><\/span><\/li><\/ul><p><span style=\\\"color:#404040\\\"><b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/b><\/span><\/p><p><span style=\\\"color:#404040\\\"><b><span style=\\\"font-size:inherit\\\">Process Improvement &amp; Operational Scale<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#404040\\\"><span style=\\\"font-size:inherit\\\">Develop repeatable methodologies, best practices, governance models, review frameworks, and playbooks that improve delivery consistency.\u00a0<\/span><\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#404040\\\"><span style=\\\"font-size:inherit\\\">Create engagement health reviews, escalation procedures, risk management processes, and success frameworks that can be leveraged across teams.\u00a0<\/span><\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#404040\\\"><span style=\\\"font-size:inherit\\\">Continuously identify opportunities to improve operational efficiency and scalability.\u00a0<\/span><\/span><\/li><\/ul><p><span style=\\\"color:#404040\\\"><b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/b><\/span><\/p><p><span style=\\\"color:#404040\\\"><b><span style=\\\"font-size:inherit\\\">AI &amp; Technology Enablement<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#404040\\\"><span style=\\\"font-size:inherit\\\">Leverage AI tools, or similar platforms to improve analysis, planning, reporting, and customer success outcomes.\u00a0<\/span><\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#404040\\\"><span style=\\\"font-size:inherit\\\">Utilize customer data, engagement metrics, and adoption insights to drive recommendations and decision-making.\u00a0<\/span><\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#404040\\\"><span style=\\\"font-size:inherit\\\">Remain informed of evolving AI, SaaS, and digital transformation trends impacting customers and partners.\u00a0<\/span><\/span><\/li><\/ul><p><span style=\\\"color:#404040\\\"><b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/b><\/span><\/p><p><span style=\\\"color:#404040\\\"><b><span style=\\\"font-size:inherit\\\">Cross-Functional Collaboration<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#404040\\\"><span style=\\\"font-size:inherit\\\">Partner closely with Sales, Customer Success, Product, Professional Services, Support, Operations, and Alliance teams.\u00a0<\/span><\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#404040\\\"><span style=\\\"font-size:inherit\\\">Coordinate smooth transitions from sales and implementation through adoption and ongoing customer success.\u00a0<\/span><\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#404040\\\"><span style=\\\"font-size:inherit\\\">Serve as a trusted advisor to internal stakeholders regarding partner performance, customer health, and engagement risks.\u00a0<\/span><\/span><\/li><\/ul><p><span style=\\\"color:#404040\\\"><b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/b><\/span><\/p><p><span style=\\\"color:#404040\\\"><b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/b><\/span><\/p><p><span style=\\\"color:#404040\\\"><b><span style=\\\"font-size:inherit\\\">Success in this role will be measured by:\u00a0<\/span><\/b><\/span><\/p><p><span style=\\\"color:#404040\\\"><b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/b><\/span><\/p><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#404040\\\"><span style=\\\"font-size:inherit\\\">Customer adoption and utilization growth\u00a0<\/span><\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#404040\\\"><span style=\\\"font-size:inherit\\\">Customer satisfaction and retention\u00a0<\/span><\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#404040\\\"><span style=\\\"font-size:inherit\\\">Engagement completion and delivery quality\u00a0<\/span><\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#404040\\\"><span style=\\\"font-size:inherit\\\">Partner performance and relationship strength\u00a0<\/span><\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#404040\\\"><span style=\\\"font-size:inherit\\\">Escalation resolution effectiveness\u00a0<\/span><\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#404040\\\"><span style=\\\"font-size:inherit\\\">Portfolio health and risk reduction\u00a0<\/span><\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#404040\\\"><span style=\\\"font-size:inherit\\\">Operational scalability and process improvement\u00a0<\/span><\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#404040\\\"><span style=\\\"font-size:inherit\\\">Executive stakeholder engagement and trust\u00a0<\/span><\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#404040\\\"><span style=\\\"font-size:inherit\\\">Continuous use of AI-enabled productivity and success practices\u00a0<\/span><\/span><\/li><\/ul><p><span style=\\\"color:#404040\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#404040\\\"><b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/b><\/span><\/p><p><span style=\\\"color:#404040\\\"><b><span style=\\\"font-size:inherit\\\">YOUR QUALIFICATIONS<\/span><\/b><\/span><\/p><p><span style=\\\"color:#404040\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#404040\\\"><b><span style=\\\"font-size:inherit\\\">Required:<\/span><\/b><\/span><\/p><p><span style=\\\"color:#404040\\\"><b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/b><\/span><\/p><ul><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Bachelor&#39;s degree or equivalent combination of education and experience.\u00a0<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">4&#43; years of experience in Partner Success, Customer Success, Delivery Management, Technical Account Management, Consulting, Professional Services, Account Management, or related fields.\u00a0<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Experience managing a high-volume portfolio of 10-30 concurrent customer engagements, projects, implementations, or accounts.\u00a0<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Demonstrated success managing customer adoption, retention, utilization, consumption, expansion, or business outcome metrics.\u00a0<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Proven ability to manage account escalations and successfully recover at-risk engagements.\u00a0<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Strong understanding of customer success principles within usage-based, subscription-based, SaaS, AI, cloud, or technology-driven businesses.\u00a0<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Experience developing operational processes, frameworks, playbooks, review formats, checklists, or success methodologies that scale across teams.\u00a0<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Excellent problem-solving skills with the ability to diagnose delivery risks and identify root causes.\u00a0<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Strong stakeholder management skills with the ability to influence without direct authority.\u00a0<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Experience navigating complex matrix organizations involving customers, partners, sales, product, customer success, and delivery teams.\u00a0<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Outstanding verbal and written communication skills with experience presenting to executive, technical, and operational audiences.\u00a0<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Ability to assess delivery plans, scope, milestones, resource requirements, and customer readiness to identify potential risks.\u00a0<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Technical fluency sufficient to engage in delivery reviews, solution discussions, implementation planning, and adoption conversations.\u00a0<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Active use of AI and large language model technologies as part of daily business operations and decision-making activities.\u00a0<\/span><\/span><\/li><\/ul><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Preferred:<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><ul><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">5-8&#43; years supporting consulting firms, systems integrators, alliance partners, or partner-led delivery organizations.\u00a0<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Experience working with global or regional systems integrators and consulting organizations.\u00a0<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Background in SaaS, AI, Cloud, Enterprise Software, Professional Services, or Digital Transformation environments.\u00a0<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Experience conducting red account reviews, escalation management, and customer recovery programs.\u00a0<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Experience coordinating offshore, contract, or shared-service delivery resources.\u00a0<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Experience administering co-investment, innovation, partner enablement, market development, or transformation funding programs.\u00a0<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Experience leading Quarterly Business Reviews (QBRs) with executive stakeholders.\u00a0<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Industry expertise in Financial Services, Healthcare, Insurance, Retail, Manufacturing, Public Sector, or Technology sectors.\u00a0<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Familiarity with Salesforce, Microsoft Dynamics, Gainsight, HubSpot, Power BI, or similar customer success and CRM platforms.\u00a0<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Experience supporting enterprise-level and strategic accounts.\u00a0<\/span><\/span><\/li><\/ul><br \/><p><span style=\\\"color:#404040\\\"><b><span style=\\\"font-size:inherit\\\">WHY JOIN CONCENTRIX<\/span><\/b><\/span><b><span style=\\\"font-size:inherit\\\"><br \/><br \/>At Concentrix, you&#39;ll help shape the future of AI-powered customer experiences while working alongside global clients, strategic partners, and some of the industry&#39;s most innovative technology organizations. You&#39;ll have the opportunity to drive measurable business impact, influence strategic partnerships, and help organizations unlock the value of emerging AI solutions.<\/span><\/b><\/p>\",\"ats_external_id\":\"R1767444\",\"location\":\"IRL, Carlow\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-25T22:07:59.703+08:00\",\"created_at\":\"2026-09-25T22:05:32.354+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjkxOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IRL-Work-at-Home\/Job-Posting-Title-Partner-Success-Manager_R1767444\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Cloud Engineering\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"IRL\",\"state\":\"Carlow\",\"country\":{\"wid\":\"04a05835925f45b3a59406a2a6b72c8a\",\"iso2\":\"IE\",\"iso3\":\"IRL\",\"descriptor\":\"Ireland\",\"iso_numeric\":\"372\"},\"postal_code\":\"D04 V1W8\",\"primary_location\":{\"id\":\"IE-WFH-INDIR-01\",\"wid\":\"b67da9176e3d1062f9dd7354fcd0bda0\",\"descriptor\":\"IRL Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jordan.pashaliyski@concentrix.com\"},\"first_name\":\"Pashaliyski, Jordan (Pashaliyski, Jordan)\"},\"categories\":[{\"descriptor\":\"CF Cloud Engineering\"}],\"recruiters\":[{\"id\":\"101923640\",\"wid\":\"95a2b41d064f01031b56bae16bd40000\",\"descriptor\":\"Jordan Pashaliyski (Jordan Pashaliyski) (101923640)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0372\",\"descriptor\":\"Sr. Cloud & Collaboration Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-388484\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IRL-Work-at-Home\/Job-Posting-Title-Partner-Success-Manager_R1767444\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IRL-Work-at-Home\/Job-Posting-Title-Partner-Success-Manager_R1767444\/apply\",\"job_requisition_id\":\"R1767444\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"elmehdi.seghyier@concentrix.com\"},\"first_name\":\"Elmehdi Seghyier (101692017)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1767444\",\"wid\":\"0866196375c810312c32c156c9610000\",\"descriptor\":\"Partner Success Manager\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"906\",\"campaign_id\":\"26914\",\"campaign_title\":\"Team Leader, Operations R1767426\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader, Operations\",\"street\":\"IND Hyderabad - Unit No. 201 2nd Flr Building 4 at K-Raheja, Mindspace\",\"address\":\"IND Hyderabad - Unit No. 201 2nd Flr Building 4 at K-Raheja, Mindspace\",\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"postal_code\":\"500081\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.<\/h2><p>\u00a0<\/p><p><b>1. Job Description: Team Leader (TL) \u2013 Fraud Back Office<\/b><\/p><p><i>This role focuses on operational volume management, financial risk mitigation, compliance, and end-to-end SLA delivery for complex processing queues.<\/i><\/p><ul><li>Position: Team Leader, Operations (Fraud Back Office)<\/li><li>Job Location: Hyderabad<\/li><li>Total Experience: 8&#43; Years<\/li><li>Relevant Experience: 5&#43; Years in Fraud\/Disputes\/Recoveries Back Office Operations<\/li><\/ul><p>Key Responsibilities<\/p><ul><li>SLA &amp; Inventory Management: Maintain daily, weekly, and monthly Service Level Agreements (SLAs) across back-office queues (Application Fraud, Disputes, and Recoveries) ensuring zero backlog accumulation.<\/li><li>Performance Management: Track, review, and drive individual and team metrics such as Turnaround Time (TAT), Processing Accuracy, and Quality Scores.<\/li><li>Financial Risk Mitigation: Provide operational oversight over high-value fraud claims, dispute cycles, and fund recovery workflows to minimize operational leakages and net credit losses.<\/li><li>Process Audits &amp; Compliance: Ensure all team processing strictly adheres to regulatory banking compliance guidelines and card network dispute mandates.<\/li><li>RCA &amp; Client Reporting: Conduct comprehensive Root Cause Analysis (RCA) on process errors, financial misses, or fraud leaks. Present findings and operational updates in weekly\/monthly business reviews (WBR\/MBR).<\/li><li>People Development: Conduct regular one-on-one coaching, career planning, and performance management reviews. Drive succession planning by grooming SMEs into future leadership roles.<\/li><\/ul><p>Desired Domain Expertise<\/p><ul><li>Deep structural knowledge of the end-to-end dispute lifecycle, specifically governing representment response windows and pre-arbitration (pre-arb) filing criteria.<\/li><li>Strong functional knowledge of card backend chargeback cycles, card-not-present fraud, and asset recovery\/beneficiary bank recall logic.<\/li><li>Expert capacity planning skills to manage volume volatility across multiple back-office processing workflows.<\/li><\/ul><p><b>2. Job Description: Team Leader (TL) \u2013 Fraud Voice<\/b><\/p><p><i>This role focuses on real-time telephony management, customer satisfaction, active risk containment, and contact center service levels.<\/i><\/p><ul><li>Position: Team Leader, Operations (Fraud Voice)<\/li><li>Job Location: Hyderabad<\/li><li>Total Experience: 8&#43; Years<\/li><li>Relevant Experience: 5&#43; Years in a Fraud Voice \/ Banking Contact Center environment<\/li><\/ul><p>Key Responsibilities<\/p><ul><li>Intraday Telephony Metrics: Monitor real-time queue traffic, schedule adherence, and critical voice metrics including Service Level (SL), Abandonment Rate, and Average Handling Time (AHT).<\/li><li>Customer Experience (CX) Governance: Drive team strategies to maximize First Contact Resolution (FCR), Customer Satisfaction (CSAT), and Net Promoter Scores (NPS) while navigating high-friction fraud situations.<\/li><li>De-escalation Oversight: Manage high-risk live call escalations, executive complaints, and critical vulnerability scenarios (e.g., active identity theft or wallet compromises).<\/li><li>Quality Assurance &amp; Calibration: Lead call calibration sessions with the Quality Assurance (QA) team to ensure agents remain highly compliant with regulatory and security verification steps.<\/li><li>Incident Management: Coordinate immediate, cross-functional actions during emergency fraud attack trends or system outages affecting telephone lines.<\/li><li>Coaching &amp; Engagement: Utilize regular call-listening and performance data to provide targeted behavioral coaching, boosting agent confidence and empathy levels on fraud calls.<\/li><\/ul><p>Desired Domain Expertise<\/p><ul><li>Deep understanding of telephony platforms, workforce management practices, and IVR routing rules.<\/li><li>Mastery over security\/identity authentication parameters (KYC, customer verification steps) and handling distressed victims of fraud.<\/li><\/ul><p>\u00a0<\/p><p>\u00a0<b>Educational qualification<\/b>: Any Graduate or Masters<br \/>\u00a0<\/p><p><b>Disclaimer:<\/b> -<\/p><p>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.&#39;<\/p><p>\u00a0<\/p>\",\"ats_external_id\":\"R1767426\",\"location\":\"Hyderabad, Telang\u0101na\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-28T16:11:28.690+08:00\",\"created_at\":\"2026-09-25T20:08:45.339+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjkxNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad---Unit-No-201-2nd-Flr-Building-4-at-K-Raheja-Mindspace\/Team-Leader--Operations_R1767426\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"500081\",\"primary_location\":{\"id\":\"IN-HYD-HITEC-07\",\"wid\":\"b5f3130d28961025c3ad465cd1630000\",\"descriptor\":\"IND Hyderabad - Unit No. 201 2nd Flr Building 4 at K-Raheja, Mindspace\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"narsingam.kompelly@concentrix.com\"},\"first_name\":\"Kompelly, Narsingam\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102008599\",\"wid\":\"f81830f171380107b2408d9c9b920000\",\"descriptor\":\"Narsingam Kompelly (102008599)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-388632\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad---Unit-No-201-2nd-Flr-Building-4-at-K-Raheja-Mindspace\/Team-Leader--Operations_R1767426\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad---Unit-No-201-2nd-Flr-Building-4-at-K-Raheja-Mindspace\/Team-Leader--Operations_R1767426\/apply\",\"job_requisition_id\":\"R1767426\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"venkatesh.venkatesh1@concentrix.com\"},\"first_name\":\"Venkatesh Sankar (103569353)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1767426\",\"wid\":\"498f4f6ca13e103128e7109047d00000\",\"descriptor\":\"Team Leader, Operations\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"907\",\"campaign_id\":\"26908\",\"campaign_title\":\"Recruiter II R1767384\",\"campaign_type\":\"job_application\",\"job_title\":\"Recruiter - Portuguese + English C1 FTC\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"The Recruiter ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs.  This position is responsible for working with various clients to assess hiring needs and interview candidates for positions.\",\"long_description\":\"<h2><b>Build your recruitment career in an international environment<\/b><\/h2><br \/><p><b>Are you fluent in <span style=\\\"font-size:inherit\\\">Portuguese <\/span>and English<\/b> and ready for your next career move?<\/p><p>Join our Talent Acquisition team in Lisbon and help connect talented professionals with international companies, leaders in their industry. In this role, you\u2019ll combine sourcing, interviewing and candidate engagement while working in a dynamic, multicultural environment.<\/p><br \/><p><b>What you will do in this role<\/b><\/p><p>As a Recruiter, you will:<\/p><br \/><ul><li>Responsible for assisting with implementation and administration of recruitment programs<\/li><li>Receive, screen, and file incoming resumes, background, and reference checks<\/li><li>Conduct initial screening interviews, telephone interviews, and\/or face-to-face interviews with prospective applicants<\/li><li>Assist with recommendations to hiring manager on candidate hire, and partner with appropriate stakeholders to offer competitive compensation packages and facilitate negotiation with candidates<\/li><li>Leverage various resources - internet, community organizations, print media, formal\/informal networks, colleges, trade associations - to directly and indirectly source qualified candidates<\/li><li>Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools<\/li><li>Maintain consistent standards for all applicants and ensure compliance with all local rules and regulations related to hiring and recruiting<\/li><li>Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioural competencies needed for success in each role<\/li><li>Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behaviour for all involved in the recruiting process<\/li><li><\/li><\/ul><p><b>Your qualifications<\/b><\/p><p>You\u2019ll be a great match if you:<\/p><br \/><ul><li>Are fluent in <span style=\\\"font-size:inherit\\\">Portuguese <\/span>(written and spoken, C1\u2013C2 level) with a high level of English<\/li><li>Bring 1&#43; years of experience in recruitment, ideally within a fast-paced corporate environment such as a BPO<\/li><li>Have a bachelor&#39;s Degree (preferred)<\/li><li>Have strong communication skills, both written and verbal<\/li><li>Are able to multi-task, prioritize, and meet timelines on deliverables<\/li><li>Are proficient in Microsoft Office<\/li><li>Are a self-starter, sense of urgency, works well under pressure, ability to work in high-velocity environment<\/li><li>Have sense of professionalism and ability to develop relationships<\/li><li>Have strong attention to detail<\/li><li>Are able to handle and maintain confidential information<\/li><\/ul><p>\u00a0<\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that support your success and well-being:<\/p><br \/><ul><li>Competitive salary (base &#43; performance bonuses)<\/li><li>Monday\u2013Friday, 9AM\u20136PM schedule<\/li><li>Health insurance from day one<\/li><li>Relocation assistance (for candidates moving to Portugal)<\/li><li>Opportunity to join a fast-growing environment<\/li><li>Central office location in Lisbon, Portugal<\/li><li>Fully paid training on the company, client, and hiring processes<\/li><li>Career development programs and internal mobility opportunities<\/li><\/ul><p>\u00a0<\/p><p><b>Ready for your next career move?<\/b><\/p><p>We\u2019d love to hear from you.<\/p><p>Join Concentrix and take the next step in your Talent Acquisition career, with access to training, development and internal career opportunities.<\/p><br \/><p><b>Apply today and become part of our global team.<\/b><\/p><p><b>\u00a0<\/b><\/p><p>\u00a0<\/p>\",\"ats_external_id\":\"R1767384\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-25T22:05:36.845+08:00\",\"created_at\":\"2026-09-25T18:07:05.138+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjkwOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Recruiter---Portuguese---English-C1-FTC_R1767384\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"875d4c3c8e77101ac0b62d7069f30000\",\"descriptor\":\"Concentrix Lisboa, Unipessoal Lda.\",\"reference_id\":\"WPT02\",\"organization_reference_id\":\"WPT02\"},\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"102550226\",\"wid\":\"da7d7d2449a210103305103ed3b50005\",\"descriptor\":\"Rafaela Costa (102550226)\"},{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0921\",\"descriptor\":\"Recruiter II\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-388493\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Recruiter---Portuguese---English-C1-FTC_R1767384\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Recruiter---Portuguese---English-C1-FTC_R1767384\/apply\",\"job_requisition_id\":\"R1767384\"}],\"organizations\":[{\"wid\":\"875d4c3c8e77101ac0b62d7069f30000\",\"descriptor\":\"Concentrix Lisboa, Unipessoal Lda.\",\"reference_id\":\"WPT02\",\"custom_reference_id\":null,\"company_reference_id\":\"WPT02\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nicola.antonio@concentrix.com\"},\"first_name\":\"Nicola Antonio (102555639)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1767384\",\"wid\":\"978e0b00732610312190137153350000\",\"descriptor\":\"Recruiter - Portuguese + English C1 FTC\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"908\",\"campaign_id\":\"26907\",\"campaign_title\":\"Recruiter II R1767386\",\"campaign_type\":\"job_application\",\"job_title\":\"Recruiter - Italian + English C1 FTC\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"The Recruiter ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs.  This position is responsible for working with various clients to assess hiring needs and interview candidates for positions.\",\"long_description\":\"<h2><b>Build your recruitment career in an international environment<\/b><\/h2><br \/><p><b>Are you fluent in <span style=\\\"font-size:inherit\\\">Italian <\/span>and English<\/b> and ready for your next career move?<\/p><p>Join our Talent Acquisition team in Lisbon and help connect talented professionals with international companies, leaders in their industry. In this role, you\u2019ll combine sourcing, interviewing and candidate engagement while working in a dynamic, multicultural environment.<\/p><br \/><p><b>What you will do in this role<\/b><\/p><p>As a Recruiter, you will:<\/p><br \/><ul><li>Responsible for assisting with implementation and administration of recruitment programs<\/li><li>Receive, screen, and file incoming resumes, background, and reference checks<\/li><li>Conduct initial screening interviews, telephone interviews, and\/or face-to-face interviews with prospective applicants<\/li><li>Assist with recommendations to hiring manager on candidate hire, and partner with appropriate stakeholders to offer competitive compensation packages and facilitate negotiation with candidates<\/li><li>Leverage various resources - internet, community organizations, print media, formal\/informal networks, colleges, trade associations - to directly and indirectly source qualified candidates<\/li><li>Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools<\/li><li>Maintain consistent standards for all applicants and ensure compliance with all local rules and regulations related to hiring and recruiting<\/li><li>Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioural competencies needed for success in each role<\/li><li>Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behaviour for all involved in the recruiting process<\/li><li><\/li><\/ul><p><b>Your qualifications<\/b><\/p><p>You\u2019ll be a great match if you:<\/p><br \/><ul><li>Are fluent in <span style=\\\"font-size:inherit\\\">Italian <\/span>(written and spoken, C1\u2013C2 level) with a high level of English<\/li><li>Bring 1&#43; years of experience in recruitment, ideally within a fast-paced corporate environment such as a BPO<\/li><li>Have a bachelor&#39;s Degree (preferred)<\/li><li>Have strong communication skills, both written and verbal<\/li><li>Are able to multi-task, prioritize, and meet timelines on deliverables<\/li><li>Are proficient in Microsoft Office<\/li><li>Are a self-starter, sense of urgency, works well under pressure, ability to work in high-velocity environment<\/li><li>Have sense of professionalism and ability to develop relationships<\/li><li>Have strong attention to detail<\/li><li>Are able to handle and maintain confidential information<\/li><\/ul><p>\u00a0<\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that support your success and well-being:<\/p><br \/><ul><li>Competitive salary (base &#43; performance bonuses)<\/li><li>Monday\u2013Friday, 9AM\u20136PM schedule<\/li><li>Health insurance from day one<\/li><li>Relocation assistance (for candidates moving to Portugal)<\/li><li>Opportunity to join a fast-growing environment<\/li><li>Central office location in Lisbon, Portugal<\/li><li>Fully paid training on the company, client, and hiring processes<\/li><li>Career development programs and internal mobility opportunities<\/li><\/ul><p>\u00a0<\/p><p><b>Ready for your next career move?<\/b><\/p><p>We\u2019d love to hear from you.<\/p><p>Join Concentrix and take the next step in your Talent Acquisition career, with access to training, development and internal career opportunities.<\/p><br \/><p><b>Apply today and become part of our global team.<\/b><\/p><p><b>\u00a0<\/b><\/p><p>\u00a0<\/p>\",\"ats_external_id\":\"R1767386\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-29T00:05:42.376+08:00\",\"created_at\":\"2026-09-25T18:07:04.861+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjkwNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Recruiter---Italian---English-C1-FTC_R1767386\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"875d4c3c8e77101ac0b62d7069f30000\",\"descriptor\":\"Concentrix Lisboa, Unipessoal Lda.\",\"reference_id\":\"WPT02\",\"organization_reference_id\":\"WPT02\"},\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"102550226\",\"wid\":\"da7d7d2449a210103305103ed3b50005\",\"descriptor\":\"Rafaela Costa (102550226)\"},{\"id\":\"102559612\",\"wid\":\"da7d7d2449a2101032d071009a490002\",\"descriptor\":\"Claudia Vieira (102559612)\"},{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"},{\"id\":\"102553613\",\"wid\":\"da7d7d2449a2101032f305cdaa670001\",\"descriptor\":\"Ver\u00f3nica Pereira (102553613)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0921\",\"descriptor\":\"Recruiter II\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-388355\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Recruiter---Italian---English-C1-FTC_R1767386\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Recruiter---Italian---English-C1-FTC_R1767386\/apply\",\"job_requisition_id\":\"R1767386\"}],\"organizations\":[{\"wid\":\"875d4c3c8e77101ac0b62d7069f30000\",\"descriptor\":\"Concentrix Lisboa, Unipessoal Lda.\",\"reference_id\":\"WPT02\",\"custom_reference_id\":null,\"company_reference_id\":\"WPT02\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nicola.antonio@concentrix.com\"},\"first_name\":\"Nicola Antonio (102555639)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1767386\",\"wid\":\"63997a17162b103121c52edea0da0000\",\"descriptor\":\"Recruiter - Italian + English C1 FTC\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"909\",\"campaign_id\":\"26906\",\"campaign_title\":\"Recruiter II R1767385\",\"campaign_type\":\"job_application\",\"job_title\":\"Recruiter - Dutch+ English C1 FTC\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"The Recruiter ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs.  This position is responsible for working with various clients to assess hiring needs and interview candidates for positions.\",\"long_description\":\"<h2><b>Build your recruitment career in an international environment<\/b><\/h2><br \/><p><b>Are you fluent in Dutch and English<\/b> and ready for your next career move?<\/p><p>Join our Talent Acquisition team in Lisbon and help connect talented professionals with international companies, leaders in their industry. In this role, you\u2019ll combine sourcing, interviewing and candidate engagement while working in a dynamic, multicultural environment.<\/p><br \/><p><b>What you will do in this role<\/b><\/p><p>As a Recruiter, you will:<\/p><br \/><ul><li>Responsible for assisting with implementation and administration of recruitment programs<\/li><li>Receive, screen, and file incoming resumes, background, and reference checks<\/li><li>Conduct initial screening interviews, telephone interviews, and\/or face-to-face interviews with prospective applicants<\/li><li>Assist with recommendations to hiring manager on candidate hire, and partner with appropriate stakeholders to offer competitive compensation packages and facilitate negotiation with candidates<\/li><li>Leverage various resources - internet, community organizations, print media, formal\/informal networks, colleges, trade associations - to directly and indirectly source qualified candidates<\/li><li>Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools<\/li><li>Maintain consistent standards for all applicants and ensure compliance with all local rules and regulations related to hiring and recruiting<\/li><li>Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioural competencies needed for success in each role<\/li><li>Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behaviour for all involved in the recruiting process<\/li><\/ul><br \/><p><b>Your qualifications<\/b><\/p><p>You\u2019ll be a great match if you:<\/p><br \/><ul><li>Are fluent in Dutch (written and spoken, C1\u2013C2 level) with a high level of English<\/li><li>Bring 1&#43; years of experience in recruitment, ideally within a fast-paced corporate environment such as a BPO<\/li><li>Have a bachelor&#39;s Degree (preferred)<\/li><li>Have strong communication skills, both written and verbal<\/li><li>Are able to multi-task, prioritize, and meet timelines on deliverables<\/li><li>Are proficient in Microsoft Office<\/li><li>Are a self-starter, sense of urgency, works well under pressure, ability to work in high-velocity environment<\/li><li>Have sense of professionalism and ability to develop relationships<\/li><li>Have strong attention to detail<\/li><li>Are able to handle and maintain confidential information<\/li><\/ul><p>\u00a0<\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that support your success and well-being:<\/p><br \/><ul><li>Competitive salary (base &#43; performance bonuses)<\/li><li>Monday\u2013Friday, 9AM\u20136PM schedule<\/li><li>Health insurance from day one<\/li><li>Relocation assistance (for candidates moving to Portugal)<\/li><li>Opportunity to join a fast-growing environment<\/li><li>Central office location in Lisbon, Portugal<\/li><li>Fully paid training on the company, client, and hiring processes<\/li><li>Career development programs and internal mobility opportunities<\/li><\/ul><p>\u00a0<\/p><p><b>Ready for your next career move?<\/b><\/p><p>We\u2019d love to hear from you.<\/p><p>Join Concentrix and take the next step in your Talent Acquisition career, with access to training, development and internal career opportunities.<\/p><br \/><p><b>Apply today and become part of our global team.<\/b><\/p><p><b>\u00a0<\/b><\/p><p>\u00a0<\/p>\",\"ats_external_id\":\"R1767385\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-29T00:05:42.318+08:00\",\"created_at\":\"2026-09-25T18:07:04.575+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjkwNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Recruiter---Dutch--English-C1-FTC_R1767385\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"875d4c3c8e77101ac0b62d7069f30000\",\"descriptor\":\"Concentrix Lisboa, Unipessoal Lda.\",\"reference_id\":\"WPT02\",\"organization_reference_id\":\"WPT02\"},\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"102550226\",\"wid\":\"da7d7d2449a210103305103ed3b50005\",\"descriptor\":\"Rafaela Costa (102550226)\"},{\"id\":\"102559612\",\"wid\":\"da7d7d2449a2101032d071009a490002\",\"descriptor\":\"Claudia Vieira (102559612)\"},{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"},{\"id\":\"102553613\",\"wid\":\"da7d7d2449a2101032f305cdaa670001\",\"descriptor\":\"Ver\u00f3nica Pereira (102553613)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0921\",\"descriptor\":\"Recruiter II\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-388473\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Recruiter---Dutch--English-C1-FTC_R1767385\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Recruiter---Dutch--English-C1-FTC_R1767385\/apply\",\"job_requisition_id\":\"R1767385\"}],\"organizations\":[{\"wid\":\"875d4c3c8e77101ac0b62d7069f30000\",\"descriptor\":\"Concentrix Lisboa, Unipessoal Lda.\",\"reference_id\":\"WPT02\",\"custom_reference_id\":null,\"company_reference_id\":\"WPT02\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nicola.antonio@concentrix.com\"},\"first_name\":\"Nicola Antonio (102555639)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1767385\",\"wid\":\"498f4f6ca13e103121a823e4d26b0000\",\"descriptor\":\"Recruiter - Dutch+ English C1 FTC\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"910\",\"campaign_id\":\"26905\",\"campaign_title\":\"Recruiter II R1767382\",\"campaign_type\":\"job_application\",\"job_title\":\"Recruiter - French + English C1 FTC\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"The Recruiter ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs.  This position is responsible for working with various clients to assess hiring needs and interview candidates for positions.\",\"long_description\":\"<h2><b>Build your recruitment career in an international environment<\/b><\/h2><br \/><p><b>Are you fluent in French and English<\/b> and ready for your next career move?<\/p><p>Join our Talent Acquisition team in Lisbon and help connect talented professionals with international companies, leaders in their industry. In this role, you\u2019ll combine sourcing, interviewing and candidate engagement while working in a dynamic, multicultural environment.<\/p><br \/><p><b>What you will do in this role<\/b><\/p><p>As a Recruiter, you will:<\/p><br \/><ul><li>Responsible for assisting with implementation and administration of recruitment programs<\/li><li>Receive, screen, and file incoming resumes, background, and reference checks<\/li><li>Conduct initial screening interviews, telephone interviews, and\/or face-to-face interviews with prospective applicants<\/li><li>Assist with recommendations to hiring manager on candidate hire, and partner with appropriate stakeholders to offer competitive compensation packages and facilitate negotiation with candidates<\/li><li>Leverage various resources - internet, community organizations, print media, formal\/informal networks, colleges, trade associations - to directly and indirectly source qualified candidates<\/li><li>Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools<\/li><li>Maintain consistent standards for all applicants and ensure compliance with all local rules and regulations related to hiring and recruiting<\/li><li>Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioural competencies needed for success in each role<\/li><li>Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behaviour for all involved in the recruiting process<\/li><\/ul><br \/><p><b>Your qualifications<\/b><\/p><p>You\u2019ll be a great match if you:<\/p><br \/><ul><li>Are fluent in French (written and spoken, C1\u2013C2 level) with a high level of English<\/li><li>Bring 1&#43; years of experience in recruitment, ideally within a fast-paced corporate environment such as a BPO<\/li><li>Have a bachelor&#39;s Degree (preferred)<\/li><li>Have strong communication skills, both written and verbal<\/li><li>Are able to multi-task, prioritize, and meet timelines on deliverables<\/li><li>Are proficient in Microsoft Office<\/li><li>Are a self-starter, sense of urgency, works well under pressure, ability to work in high-velocity environment<\/li><li>Have sense of professionalism and ability to develop relationships<\/li><li>Have strong attention to detail<\/li><li>Are able to handle and maintain confidential information<\/li><\/ul><p>\u00a0<\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that support your success and well-being:<\/p><br \/><ul><li>Competitive salary (base &#43; performance bonuses)<\/li><li>Monday\u2013Friday, 9AM\u20136PM schedule<\/li><li>Health insurance from day one<\/li><li>Relocation assistance (for candidates moving to Portugal)<\/li><li>Opportunity to join a fast-growing environment<\/li><li>Central office location in Lisbon, Portugal<\/li><li>Fully paid training on the company, client, and hiring processes<\/li><li>Career development programs and internal mobility opportunities<\/li><\/ul><p>\u00a0<\/p><p><b>Ready for your next career move?<\/b><\/p><p>We\u2019d love to hear from you.<\/p><p>Join Concentrix and take the next step in your Talent Acquisition career, with access to training, development and internal career opportunities.<\/p><br \/><p><b>Apply today and become part of our global team.<\/b><\/p><p><b>\u00a0<\/b><\/p><p>\u00a0<\/p>\",\"ats_external_id\":\"R1767382\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-29T00:05:42.255+08:00\",\"created_at\":\"2026-09-25T18:07:04.208+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjkwNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Recruiter---French---English-C1-FTC_R1767382\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"875d4c3c8e77101ac0b62d7069f30000\",\"descriptor\":\"Concentrix Lisboa, Unipessoal Lda.\",\"reference_id\":\"WPT02\",\"organization_reference_id\":\"WPT02\"},\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"102550226\",\"wid\":\"da7d7d2449a210103305103ed3b50005\",\"descriptor\":\"Rafaela Costa (102550226)\"},{\"id\":\"102559612\",\"wid\":\"da7d7d2449a2101032d071009a490002\",\"descriptor\":\"Claudia Vieira (102559612)\"},{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"},{\"id\":\"102553613\",\"wid\":\"da7d7d2449a2101032f305cdaa670001\",\"descriptor\":\"Ver\u00f3nica Pereira (102553613)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0921\",\"descriptor\":\"Recruiter II\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-388426\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Recruiter---French---English-C1-FTC_R1767382\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Recruiter---French---English-C1-FTC_R1767382\/apply\",\"job_requisition_id\":\"R1767382\"}],\"organizations\":[{\"wid\":\"875d4c3c8e77101ac0b62d7069f30000\",\"descriptor\":\"Concentrix Lisboa, Unipessoal Lda.\",\"reference_id\":\"WPT02\",\"custom_reference_id\":null,\"company_reference_id\":\"WPT02\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nicola.antonio@concentrix.com\"},\"first_name\":\"Nicola Antonio (102555639)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1767382\",\"wid\":\"0866196375c8103121463221de000000\",\"descriptor\":\"Recruiter - French + English C1 FTC\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"911\",\"campaign_id\":\"26900\",\"campaign_title\":\"Associate, Talent Sourcing R1763626\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Sourcer\",\"street\":\"GRC Athens - Minwos 10-16\",\"address\":\"GRC Athens - Minwos 10-16\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"\",\"long_description\":\"<p><span>Are you passionate about finding top talent and building strong candidate pipelines? We&#39;re looking for a<b> Talent Sourcing Officer<\/b> to join our growing Talent Acquisition team and support recruitment across multiple European markets.<\/span><\/p><p><\/p><p><span>In this regional role, you&#39;ll work closely with recruiters, hiring managers, and business leaders across different countries, helping to attract and engage top German-speaking talent. This is an excellent opportunity for someone who enjoys proactive sourcing, talent mapping, market intelligence, and stakeholder collaboration in a fast-paced international environment.<\/span><\/p><p><\/p><p><\/p><p><b><span>What You&#39;ll Do<\/span><\/b><\/p><ul><li><p><span>Source and engage active and passive speaking candidates across multiple European markets.<\/span><\/p><\/li><li><p><span>Build and maintain talent pipelines for current and future hiring needs.<\/span><\/p><\/li><li><p><span>Develop innovative sourcing strategies using LinkedIn Recruiter, social media, job boards, referrals, and Boolean search techniques.<\/span><\/p><\/li><li><p><span>Conduct initial candidate screening and coordinate interviews.<\/span><\/p><\/li><li><p><span>Partner with recruiters and hiring managers to deliver high-quality talent pipelines.<\/span><\/p><\/li><li><p><span>Provide talent market insights and competitor intelligence to support hiring decisions.<\/span><\/p><\/li><li><p><span>Track sourcing performance metrics and continuously improve sourcing effectiveness.<\/span><\/p><\/li><li><p><span>Promote our employer brand through targeted candidate engagement and networking activities.<\/span><\/p><\/li><\/ul><p><\/p><p><b><span>What We&#39;re Looking For<\/span><\/b><\/p><ul><li><p><b><span>Fluent English &#43; another European Language would be a plus<\/span><\/b><\/p><\/li><li><p><span>Previous experience sourcing European based talent.<\/span><\/p><\/li><li><p><span>Strong knowledge of LinkedIn Recruiter, ATS platforms, and modern sourcing techniques.<\/span><\/p><\/li><li><p><span>Experience engaging passive candidates and building talent pipelines.<\/span><\/p><\/li><li><p><span>Excellent communication and stakeholder management skills.<\/span><\/p><\/li><li><p><span>Strong organizational, analytical, and problem-solving abilities.<\/span><\/p><\/li><li><p><span>Agency recruitment experience is advantageous but not essential.<\/span><\/p><\/li><\/ul><p><\/p><p><\/p><h2><span>What&#39;s In It For You?<\/span><\/h2><p><span>&#x1f30d; Regional role with exposure to multiple European markets.<\/span><\/p><p><span>&#x1f91d; Work alongside an international and collaborative Talent Acquisition team.<\/span><\/p><p><span>&#x1f4c8; Opportunity to develop expertise in talent intelligence, sourcing strategy, and employer branding.<\/span><\/p><p><span>&#x1f680; Career growth within a global organization.<\/span><\/p><p><span>&#x1f4b0; Competitive salary plus an attractive performance-based bonus scheme, rewarding sourcing success and business impact.<\/span><\/p><p><\/p><p><\/p><p><span>Be part of a team that connects exceptional talent with exciting career opportunities across Europe while building your own career within a dynamic international environment.<\/span><\/p>\",\"ats_external_id\":\"R1763626\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"1500\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-09-26T00:04:24.086+08:00\",\"created_at\":\"2026-09-25T18:06:59.794+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjkwMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/Talent-Sourcer_R1763626\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"94f7dbe270e3101ac0b5062cf01d0000\",\"descriptor\":\"Concentrix Greece Single Member Limited Company\",\"reference_id\":\"WGR02\",\"organization_reference_id\":\"WGR02\"},\"location\":{\"city\":\"Athens\",\"state\":null,\"country\":{\"wid\":\"566388c1eb974c42bd9e3da4c2f57d60\",\"iso2\":\"GR\",\"iso3\":\"GRC\",\"descriptor\":\"Greece\",\"iso_numeric\":\"300\"},\"postal_code\":\"11743\",\"primary_location\":{\"id\":\"GR-ATH-MINWO-01\",\"wid\":\"8e0a004f044c101d47a1e71372810000\",\"descriptor\":\"GRC Athens - Minwos 10-16\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"catarina.soares1@concentrix.com\"},\"first_name\":\"Soares, Catarina\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"102131887\",\"wid\":\"ee9b1cd1bea31019452e1b00c06b0000\",\"descriptor\":\"Catarina Soares (102131887)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0942\",\"descriptor\":\"Associate, Talent Sourcing\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-388430\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/Talent-Sourcer_R1763626\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/Talent-Sourcer_R1763626\/apply\",\"job_requisition_id\":\"R1763626\"}],\"organizations\":[{\"wid\":\"94f7dbe270e3101ac0b5062cf01d0000\",\"descriptor\":\"Concentrix Greece Single Member Limited Company\",\"reference_id\":\"WGR02\",\"custom_reference_id\":null,\"company_reference_id\":\"WGR02\"},{\"wid\":\"f9af6d726098012a506ef5223c0616c4\",\"descriptor\":\"COGS (SITE) Agent Recruiting Direct\",\"reference_id\":\"RECRUITING-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - Delrecruiting - DELRECRUITING\",\"reference_id\":\"DELRECRUITING\",\"custom_reference_id\":\"DELRECRUITING\",\"company_reference_id\":null},{\"wid\":\"df2f068c35b10143c76f7b115010bbf1\",\"descriptor\":\"W0ZASC Delivery recruiting MSA\",\"reference_id\":\"W0ZASC\",\"custom_reference_id\":\"W0ZASC\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"apostolos.tzouros@concentrix.com\"},\"first_name\":\"Apostolos Tzouros (102544892)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1763626\",\"wid\":\"8d2c889e1bba1031213405bfe00e0000\",\"descriptor\":\"Talent Sourcer\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"912\",\"campaign_id\":\"26898\",\"campaign_title\":\"Associate, Talent Sourcing R1764396\",\"campaign_type\":\"job_application\",\"job_title\":\"Sourcing & Employer Branding Officer\",\"street\":\"GRC Athens - Minwos 10-16\",\"address\":\"GRC Athens - Minwos 10-16\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"\",\"long_description\":\"<p><b>Position Summary<\/b><\/p><p>We are seeking a proactive and detail-oriented Sourcing &amp; Employer Branding Officer to support recruitment and talent attraction activities within a fast-paced BPO environment. This is an excellent opportunity for a junior HR or recruitment professional looking to develop expertise in candidate sourcing, employer branding, recruitment operations, and stakeholder coordination.<\/p><p>The successful candidate will play a key role in attracting talent, supporting recruitment systems and processes, managing external partners, and enhancing the company&#39;s employer brand presence across multiple channels.<\/p><br \/><p><b>Key Responsibilities<\/b><\/p><p>Talent Sourcing &amp; Recruitment Support<\/p><ul><li>Source candidates through job boards, social media platforms, professional networks, and internal databases.<\/li><li>Support recruiters in building talent pipelines for current and future hiring needs.<\/li><li>Conduct proactive candidate searches for difficult-to-fill positions when required.<\/li><li>Post and maintain job advertisements across internal and external recruitment channels.<\/li><li>Monitor job posting performance and recommend improvements to increase candidate attraction.<\/li><\/ul><p>Employer Branding<\/p><ul><li>Support the planning and execution of employer branding initiatives and recruitment marketing campaigns.<\/li><li>Coordinate with external marketing agencies to create engaging recruitment content and promotional materials.<\/li><li>Assist in organizing career fairs, recruitment events, campus initiatives, and online employer branding activities.<\/li><li>Promote the company&#39;s employer value proposition across various channels.<\/li><\/ul><p>Agency Management<\/p><ul><li>Act as the primary point of contact for external recruitment agencies.<\/li><li>Maintain relationships with agency partners and ensure timely communication regarding hiring requirements.<\/li><li>Monitor agency performance and support compliance with recruitment processes and standards.<\/li><\/ul><p>Applicant Tracking System (ATS) Support<\/p><ul><li>Provide first-level support for ATS-related queries and troubleshooting.<\/li><li>Ensure data accuracy and proper maintenance of candidate records within the ATS.<\/li><li>Support system users with process guidance and best practices.<\/li><li>Assist with reporting and extraction of recruitment-related metrics from the ATS.<\/li><\/ul><p>Vendor &amp; Administrative Support<\/p><ul><li>Coordinate with external suppliers and service providers involved in recruitment and branding activities.<\/li><li>Process and track invoices related to recruitment agencies, marketing agencies, job boards, and other recruitment vendors.<\/li><li>Maintain accurate documentation and support budget tracking activities.<\/li><li>Ensure compliance with internal procurement and payment processes.<\/li><\/ul><p><b><br \/><\/b><\/p><p><b>Requirement<\/b>s<\/p><p>Qualifications<\/p><ul><li>Bachelor&#39;s degree in Human Resources, Business Administration, Marketing, Psychology, or a related field.<\/li><li>Previous experience in recruitment, sourcing, HR administration, employer branding, or a similar role is an advantage but not essential.<\/li><li>Experience within a BPO, shared services, or high-volume recruitment environment is considered a plus.<\/li><\/ul><p>Skills &amp; Competencies<\/p><ul><li>Strong communication and interpersonal skills.<\/li><li>Excellent organizational and time management abilities.<\/li><li>Ability to manage multiple tasks and priorities simultaneously.<\/li><li>Good attention to detail and administrative accuracy.<\/li><li>Proficiency in Microsoft Office applications.<\/li><li>Familiarity with ATS platforms and recruitment tools is advantageous.<\/li><li>Strong stakeholder management and relationship-building skills.<\/li><li>Proactive, solution-oriented, and eager to learn.<\/li><\/ul><br \/><p><b>What We Offer<\/b><\/p><ul><li>Opportunity to gain exposure to recruitment, sourcing, employer branding, and recruitment operations.<\/li><li>Collaboration with internal stakeholders, agencies, and marketing partners.<\/li><li>Professional development within a dynamic and growing BPO environment.<\/li><li>Career progression opportunities within Talent Acquisition and HR functions.<\/li><\/ul><br \/><p><span><\/span><span><\/span><\/p>\",\"ats_external_id\":\"R1764396\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"1700\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-01T02:04:36.983+08:00\",\"created_at\":\"2026-09-25T18:06:59.287+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjg5OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/Sourcing---Employer-Branding-Officer_R1764396-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"94f7dbe270e3101ac0b5062cf01d0000\",\"descriptor\":\"Concentrix Greece Single Member Limited Company\",\"reference_id\":\"WGR02\",\"organization_reference_id\":\"WGR02\"},\"location\":{\"city\":\"Athens\",\"state\":null,\"country\":{\"wid\":\"566388c1eb974c42bd9e3da4c2f57d60\",\"iso2\":\"GR\",\"iso3\":\"GRC\",\"descriptor\":\"Greece\",\"iso_numeric\":\"300\"},\"postal_code\":\"11743\",\"primary_location\":{\"id\":\"GR-ATH-MINWO-01\",\"wid\":\"8e0a004f044c101d47a1e71372810000\",\"descriptor\":\"GRC Athens - Minwos 10-16\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"catarina.soares1@concentrix.com\"},\"first_name\":\"Soares, Catarina\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"102131887\",\"wid\":\"ee9b1cd1bea31019452e1b00c06b0000\",\"descriptor\":\"Catarina Soares (102131887)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0942\",\"descriptor\":\"Associate, Talent Sourcing\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389252\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/Sourcing---Employer-Branding-Officer_R1764396-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/Sourcing---Employer-Branding-Officer_R1764396-1\/apply\",\"job_requisition_id\":\"R1764396\"}],\"organizations\":[{\"wid\":\"94f7dbe270e3101ac0b5062cf01d0000\",\"descriptor\":\"Concentrix Greece Single Member Limited Company\",\"reference_id\":\"WGR02\",\"custom_reference_id\":null,\"company_reference_id\":\"WGR02\"},{\"wid\":\"f9af6d726098012a506ef5223c0616c4\",\"descriptor\":\"COGS (SITE) Agent Recruiting Direct\",\"reference_id\":\"RECRUITING-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - Delrecruiting - DELRECRUITING\",\"reference_id\":\"DELRECRUITING\",\"custom_reference_id\":\"DELRECRUITING\",\"company_reference_id\":null},{\"wid\":\"df2f068c35b10143c76f7b115010bbf1\",\"descriptor\":\"W0ZASC Delivery recruiting MSA\",\"reference_id\":\"W0ZASC\",\"custom_reference_id\":\"W0ZASC\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"apostolos.tzouros@concentrix.com\"},\"first_name\":\"Apostolos Tzouros (102544892)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1764396\",\"wid\":\"71c5a2201b0b1031215c2328b0de0000\",\"descriptor\":\"Sourcing & Employer Branding Officer\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"913\",\"campaign_id\":\"26897\",\"campaign_title\":\"Specialist, Sales Support R1765851\",\"campaign_type\":\"job_application\",\"job_title\":\"Web Designer & Digital Content Specialist\",\"street\":\"GRC Athens - Minwos 10-16\",\"address\":\"GRC Athens - Minwos 10-16\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"The Web Designer & Digital Content Specialist supports sales and marketing initiatives by creating and managing engaging digital experiences, including newsletters, email campaigns, web content, banners, and visual assets. The role helps drive partner and customer engagement by delivering professional, brand-aligned communications for resellers, end-users, and internal sales teams.\",\"long_description\":\"<br \/><p><b><span style=\\\"font-size:inherit\\\">Responsibilities:<\/span><\/b><\/p><ul><li><span style=\\\"font-size:inherit\\\">Create, publish, and maintain portal assets, including banners, graphics, landing pages, and key program content aligned with regional and business requirements.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Design and develop visually compelling email campaigns and newsletters for sellers, partners and end-users.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Produce high-quality visual assets, including banners, promotional graphics, digital campaign materials, and web content.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Maintain design consistency across all digital touchpoints while ensuring a modern, professional, and engaging user experience.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Recommend innovative design approaches and digital solutions that strengthen partner engagement and program visibility.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Manage multiple projects simultaneously, ensuring timely delivery, quality standards, and alignment with stakeholder expectations.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Maintain structured digital asset management practices, ensuring files, templates, and content repositories are organized and easily accessible.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Perform quality assurance reviews to ensure content accuracy, visual consistency, functionality, and attention to detail across all digital platforms.<\/span><\/li><\/ul><p>\u00a0<\/p><p><b><span style=\\\"font-size:inherit\\\">Requirements:<\/span><\/b><\/p><ul><li><span style=\\\"font-size:inherit\\\">Proven experience in web design and front-end development<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Portfolio required - candidates must be able to demonstrate their design capabilities and technical skill level through a portfolio of relevant work.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Brand-consistent, high-quality work and ownership of outcomes<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Proactive mindset and ability to work independently<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Excellent communication and collaboration skills<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Well-organized, creative, and detail-oriented with a strong focus on accuracy, brand compliance, and quality assurance<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Comfortable working in a multicultural and diverse environment<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Passion for creating engaging content and communications<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Fast learner who quickly adopts new technologies and tools<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Strong problem-solving skills and ability to tackle complex challenges<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Experience balancing competing priorities<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Team player who enjoys collaborating with others and contributing to shared success<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Fluency in English language<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Willingness to work in a hybrid model Monday-Friday 9am-5pm or 10am-6pm from our office in Athens<\/span><\/li><\/ul><p>\u00a0<\/p><p><b><span style=\\\"font-size:inherit\\\">Technical Skills<\/span><\/b><\/p><ul><li><span style=\\\"font-size:inherit\\\">Advanced proficiency in HTML and CSS<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Experience designing, developing, testing, and maintaining responsive HTML\/OFT email templates and EDM campaigns<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Strong understanding of responsive and mobile-first design principles<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Experience with front-end web design best practices and accessibility standards<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Familiarity with content management systems (CMS), digital publishing and collaboration tools<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Ability to troubleshoot and optimize web content for performance and user experience<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Experience using design tools such as Adobe Creative Suite, Figma,\u00a0Dreamweaver, PDF creation<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Understanding of user experience (UX) principles and digital engagement best practices.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Knowledge of modern web technologies and willingness to continuously learn new tools and platforms<\/span><\/li><\/ul><p>\u00a0<\/p><p><b><span style=\\\"font-size:inherit\\\">Preferred<\/span><\/b><\/p><ul><li><span style=\\\"font-size:inherit\\\">Experience supporting marketing, communications, or digital engagement initiatives<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Knowledge of modern web design and development trends and best practices<\/span><\/li><\/ul><p>\u00a0<\/p><p><b><span style=\\\"font-size:inherit\\\">Why Choose Us?<\/span><\/b><\/p><ul><li><b><span style=\\\"font-size:inherit\\\">Stable Future:<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0Secure your career with an indefinite contract and enjoy 14 salaries per year.<\/span><\/li><li><b><span style=\\\"font-size:inherit\\\">Financial Growth:<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0Competitive remuneration and monthly performance bonuses.<\/span><\/li><li><b><span style=\\\"font-size:inherit\\\">Everyday Benefits<\/span><\/b><span style=\\\"font-size:inherit\\\">:\u00a0Daily meal vouchers with Up Hellas Mastercard.<\/span><\/li><li><b><span style=\\\"font-size:inherit\\\">Health Coverage:<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0Additional health package.<\/span><\/li><li><b><span style=\\\"font-size:inherit\\\">Global Career Pathways<\/span><\/b><span style=\\\"font-size:inherit\\\">:\u00a0Opportunities for international career advancement.<\/span><\/li><li><b><span style=\\\"font-size:inherit\\\">Vibrant Community:<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0Participate in exciting employee events and enjoy our lively culture.<\/span><\/li><li><b><span style=\\\"font-size:inherit\\\">Wellness Focus:<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0Access a free gym and wellness activities, and unwind at our rooftop cinema with Acropolis views.<\/span><\/li><\/ul>\",\"ats_external_id\":\"R1765851\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"1250\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-01T00:05:43.372+08:00\",\"created_at\":\"2026-09-25T18:06:58.978+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjg5Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/Web-Designer---Digital-Content-Specialist_R1765851-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"94f7dbe270e3101ac0b5062cf01d0000\",\"descriptor\":\"Concentrix Greece Single Member Limited Company\",\"reference_id\":\"WGR02\",\"organization_reference_id\":\"WGR02\"},\"location\":{\"city\":\"Athens\",\"state\":null,\"country\":{\"wid\":\"566388c1eb974c42bd9e3da4c2f57d60\",\"iso2\":\"GR\",\"iso3\":\"GRC\",\"descriptor\":\"Greece\",\"iso_numeric\":\"300\"},\"postal_code\":\"11743\",\"primary_location\":{\"id\":\"GR-ATH-MINWO-01\",\"wid\":\"8e0a004f044c101d47a1e71372810000\",\"descriptor\":\"GRC Athens - Minwos 10-16\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anelia.encheva@concentrix.com\"},\"first_name\":\"Encheva, Anelia (Encheva, Anelia)\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102117831\",\"wid\":\"3cabd2776c6910140e8c63dac8bf0000\",\"descriptor\":\"Anelia Encheva (Anelia Encheva) (102117831)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3241\",\"descriptor\":\"Specialist, Sales Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389185\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/Web-Designer---Digital-Content-Specialist_R1765851-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/Web-Designer---Digital-Content-Specialist_R1765851-1\/apply\",\"job_requisition_id\":\"R1765851\"}],\"organizations\":[{\"wid\":\"94f7dbe270e3101ac0b5062cf01d0000\",\"descriptor\":\"Concentrix Greece Single Member Limited Company\",\"reference_id\":\"WGR02\",\"custom_reference_id\":null,\"company_reference_id\":\"WGR02\"},{\"wid\":\"b4e5b63f5235101ef5ba946c58620000\",\"descriptor\":\"W0ZQQ8 P_Hp - Grice_Gre\",\"reference_id\":\"W0ZQQ8\",\"custom_reference_id\":\"W0ZQQ8\",\"company_reference_id\":null},{\"wid\":\"7e2140314d3b101ee7ce8e2426260000\",\"descriptor\":\"18202 - Hpinc - WHFR767\",\"reference_id\":\"WHFR767\",\"custom_reference_id\":\"WHFR767\",\"company_reference_id\":null},{\"wid\":\"92931693f0af100bef20e5897ff60000\",\"descriptor\":\"COGS (SITE) Quality & Training Billable DIR\",\"reference_id\":\"SITQLTYRNBL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jany.tanios@concentrix.com\"},\"first_name\":\"Jany Tanios (102559220)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1765851\",\"wid\":\"71c5a2201b0b103120b7683e54e50000\",\"descriptor\":\"Web Designer & Digital Content Specialist\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"48\",\"campaign_id\":\"586\",\"campaign_title\":\"Advisor I, Chat Support R1767648\",\"campaign_type\":\"job_application\",\"job_title\":\"Job Posting Title Advisor 1: Chat Support, CRM\",\"street\":\"CRI San Jose - US Embassy\",\"address\":\"CRI San Jose - US Embassy\",\"city\":\"Pavas\",\"state\":\"San Jose\",\"postal_code\":null,\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"The Advisor I, Chat Support position interfaces with customers via inbound chats, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<ul><li><span>Interactuar con clientes por medio de llamadas entrantes y salientes, consultas por medio de internet, correo electr\u00f3nico, chat o cualquier otro medio af\u00edn determinado por el patrono. Asegurar que el servicio prestado a nuestros clientes cumpla con las m\u00e9tricas de Desempe\u00f1o (KPIs: Key Performance Indicator)<\/span><span>.<\/span><\/li><li><span>Aclarar los requisitos del cliente; comprobar el entendimiento de estos, utilizar herramientas y recursos de apoyo para resolver los problemas de los clientes que no son est\u00e1ndar y requieren alguna aclaraci\u00f3n o pensamiento conceptual.<span>\u00a0\u00a0 <\/span><\/span><\/li><li><span>Escuchar atentamente las necesidades y preocupaciones de los clientes; demostrar empat\u00eda con el fin construir una buena relaci\u00f3n con el cliente.<span>\u00a0 <\/span><\/span><\/li><li><span>Saludar a los clientes de una manera cort\u00e9s, amistosa y profesional utilizando los procedimientos acordados.<span>\u00a0 <\/span><\/span><\/li><li><span>Mantener un amplio conocimiento de los productos y\/ o servicios de los clientes<\/span><span>.<\/span><\/li><li><span>Desempe\u00f1ar un trabajo completo y preciso, incluyendo la documentaci\u00f3n adecuadamente las cuentas seg\u00fan sea necesario.<\/span><\/li><li><span>Participar en actividades dise\u00f1adas para mejorar la satisfacci\u00f3n del cliente y el rendimiento empresarial<\/span><\/li><li><span>Ofrecer productos y\/o servicios adicionales.<\/span><\/li><li><span>Rastrear, documentar y recuperar informaci\u00f3n en la base de datos para seguimiento de llamadas.<\/span><\/li><li><span>Cualquier otra funci\u00f3n que le sea indicada o que resulte compatible con sus conocimientos y capacidades, y que sea inherente al puesto ocupado.<\/span><\/li><\/ul>\",\"ats_external_id\":\"R1767648\",\"location\":\"Pavas, San Jose\",\"job_type\":\"full_time\",\"salary\":\"2253\",\"salary_type\":\"hourly\",\"salary_currency\":\"CRC\",\"updated_at\":\"2026-10-02T17:59:16.626-06:00\",\"created_at\":\"2026-09-25T16:04:43.100-06:00\",\"latitude\":\"9.748916999999999\",\"longitude\":\"-83.753428\",\"landing_page_url\":\"https:\/\/concentrix-costarica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODY?\",\"apply_url\":\"https:\/\/concentrix-costarica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODY\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"organization_reference_id\":\"CCRI\"},\"location\":{\"city\":\"Pavas\",\"state\":\"San Jose\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"postal_code\":null,\"primary_location\":{\"id\":\"CR-SAN-USEMB-00\",\"wid\":\"740544c0a47f01b3fc23a5901f11b468\",\"descriptor\":\"CRI San Jose - US Embassy\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"daniella.rosales@concentrix.com\"},\"first_name\":\"Rosales Escalante, Daniella Maria\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101056959\",\"wid\":\"08141987fce7103a078e206612f636f3\",\"descriptor\":\"Daniella Rosales Escalante (101056959)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0562\",\"descriptor\":\"Advisor I, Chat Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389444\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-San-Jose---US-Embassy\/Job-Posting-Title-Advisor-1--Chat-Support--CRM_R1767648\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-San-Jose---US-Embassy\/Job-Posting-Title-Advisor-1--Chat-Support--CRM_R1767648\/apply\",\"job_requisition_id\":\"R1767648\"}],\"organizations\":[{\"wid\":\"f9af6d726098011c49324e9b3e068e60\",\"descriptor\":\"1924 - Avalon - APPLECRIOSCE1\",\"reference_id\":\"APPLECRIOSCE1\",\"custom_reference_id\":\"APPLECRIOSCE1\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"custom_reference_id\":null,\"company_reference_id\":\"CCRI\"},{\"wid\":\"740544c0a47f01b9ca96752620118890\",\"descriptor\":\"Apl-EN iOS Chat T1\",\"reference_id\":\"Apl-EN iOS Chat T1_021218_CRI\",\"custom_reference_id\":\"Apl-EN iOS Chat T1_021218_CRI\",\"company_reference_id\":null},{\"wid\":\"df2f068c35b101f3791c5e4d50104b20\",\"descriptor\":\"W0ZBNE AvalonCR-Tech-WW-L1-CH-EN-SJ\",\"reference_id\":\"W0ZBNE\",\"custom_reference_id\":\"W0ZBNE\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980139e3065a123c0616ba\",\"descriptor\":\"COGS (SITE) Training Agent Direct\",\"reference_id\":\"TRAINAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"andres.vargas2@concentrix.com\"},\"first_name\":\"Andr\u00e9s Vargas Rojas (101571225)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1767648\",\"wid\":\"2590c75a17ba103149016f61a74f0000\",\"descriptor\":\"Job Posting Title Advisor 1: Chat Support, CRM\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-costarica\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1636\",\"campaign_id\":\"1126\",\"campaign_title\":\"Advisor I, B2B Sales R1767338\",\"campaign_type\":\"job_application\",\"job_title\":\"Live Expert (German-speaking) - On-site - High Tech Industry - HE03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"CATALONIA\",\"country\":\"Spain\",\"short_description\":\" \",\"long_description\":\"<p><b>Experience the power of a game-changing career\u202f<\/b>\u202f\u00a0<\/p><br \/><p>Passionate about finding your next big opportunity? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f\u00a0<\/p><br \/><p>If you\u2019re looking to grow and be inspired, as a <b>Live Expert in Barcelona (On-site),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech.\u202f\u202f\u00a0<\/p><br \/><p><b>Career growth and personal development\u202f<\/b>\u202f\u00a0<\/p><br \/><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u202f\u202f\u00a0<\/p><br \/><p><b>What you will do in this role\u202f<\/b>\u202f\u00a0<\/p><br \/><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u202f\u202f\u00a0<\/p><br \/><p>As a <b>Live Expert <\/b>on our team, you will:\u202f\u202f\u00a0<\/p><p>- Demonstrate products and features on a video call\u00a0<br \/>- Increase sales and market share through your interactions\u00a0<br \/>- Deliver excellent customer service on each call by answering queries efficiently and confidently\u00a0<br \/>- Maintain an expert understanding of products\u00a0<br \/>- Merchandising, maintaining, and reporting on inventory\u00a0<br \/>- Scriptwriting and translations\u00a0<br \/>- Creating and presenting training content\u00a0<br \/>- Support for filming tasks as required including potential out of hours working\u00a0<\/p><br \/><p><b>Your qualifications\u202f<\/b>\u202f\u00a0<\/p><br \/><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f\u202f\u00a0<\/p><br \/><p><b>Concentrix is a great match if you:\u202f<\/b>\u202f\u00a0<\/p><br \/><p>- Are proficient or bilingual in German and advanced English\u00a0<br \/>- Have previous customer service and\/or sales experience\u00a0<br \/>- Have passion or previous work experience within technology\u00a0<br \/>- Are friendly and have an engaging personality\u00a0<br \/>- Are comfortable working in a training and sales environment\u00a0<br \/>- Are comfortable working on camera\u00a0<br \/>- Are personable, energetic, self-motivated, positive, team player, and eager to tackle challenges and change\u00a0<br \/>- Have strong communication skills\u00a0<br \/>\u00a0<\/p><br \/><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u202f\u202f\u00a0<\/p><br \/><p><b>What\u2019s in it for you\u202f<\/b>\u202f\u00a0<\/p><br \/><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f\u202f\u00a0<\/p><br \/><p>In this role, we offer benefits that help support your unique lifestyle:\u202f\u202f\u00a0<\/p><br \/><p>- Full-time 39 hours\/week permanent contract: Monday to Friday 9:00 to 18:00\u00a0<br \/>- Salary 19.600 euros gross\/year &#43; up to 3.000 euros gross\/year in bonus &#43; Medical Insurance\u00a0<br \/>- Friendly office location in\u202fBarcelona\u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs, language classes and specialized courses\u00a0<\/p><br \/><p><b>Experience the best version of you!\u202f<\/b>\u202f\u00a0<\/p><br \/><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f\u00a0<\/p><br \/><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u202f\u202f\u00a0<\/p><br \/><p><i>Concentrix is an equal opportunity employer\u202f<\/i>\u202f\u00a0<\/p><br \/><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u202f\u00a0<\/p><p>R1767338\u00a0<\/p>\",\"ats_external_id\":\"R1767338\",\"location\":\"Barcelona, CATALONIA\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-09-29T11:08:33.643+02:00\",\"created_at\":\"2026-09-25T10:04:30.589+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTI2?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTI2\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"German\"],\"recruiter\":{\"email\":{\"address\":\"francisco.ferrer@concentrix.com\"},\"first_name\":\"Ferrer, Francisco\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102538739\",\"wid\":\"da7d7d2449a21010333ecc44217d0000\",\"descriptor\":\"Francisco Ferrer (102538739)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3364\",\"descriptor\":\"Advisor I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-388925\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Live-Expert--German-speaking----On-site---High-Tech-Industry---HE03_R1767338\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Live-Expert--German-speaking----On-site---High-Tech-Industry---HE03_R1767338\/apply\",\"job_requisition_id\":\"R1767338\"}],\"organizations\":[{\"wid\":\"598e7abcf5cd101ee79da64c2aff0000\",\"descriptor\":\"20005 - Hpinc - WHSBTSPAIN132\",\"reference_id\":\"WHSBTSPAIN132\",\"custom_reference_id\":\"WHSBTSPAIN132\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"598e7abcf5cd101ef572da36a87e0000\",\"descriptor\":\"W0ZNLP P_Sbt_Spain_Hpi Live\",\"reference_id\":\"W0ZNLP\",\"custom_reference_id\":\"W0ZNLP\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"quentin.guerin@concentrix.com\"},\"first_name\":\"Quentin Roland Guerin (102539206)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1767338\",\"wid\":\"8d2c889e1bba10311b1faa74934b0000\",\"descriptor\":\"Live Expert (German-speaking) - On-site - High Tech Industry - HE03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"914\",\"campaign_id\":\"26874\",\"campaign_title\":\"Lead Software Automation Engineer (TCF) R1766447\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Salesforce Developer \/ Solution Architect\",\"street\":\"MEX Work-at-Home\",\"address\":\"MEX Work-at-Home\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><p><b>OVERVIEW<\/b><\/p><p><\/p><p>We are seeking a highly experienced<span>\u00a0<\/span><b>Senior Salesforce Developer<span>\u00a0<\/span><\/b>to lead the design and delivery of<span>\u00a0<\/span><b>Salesforce Service Cloud<\/b><span>\u00a0<\/span>and contact center solutions. This role is ideal for a hands-on technical leader who operates at both the architectural and development levels, driving scalable solutions aligned with business objectives.<\/p><p><\/p><p>The successful candidate will function as a hybrid<span>\u00a0<\/span><b>architect and lead developer<\/b>, responsible for defining solution strategies, guiding development teams, and collaborating with stakeholders to deliver high-impact, enterprise-grade solutions.<\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><p><b>Technical Leadership<\/b><\/p><ul><li>Serve as the architecture lead for Service Cloud and contact center initiatives<\/li><li>Define and enforce solution patterns, development standards, and integration strategies<\/li><li>Design scalable Salesforce solutions leveraging:<\/li><li>Service Cloud, Omni-Channel, Service Console<\/li><li>Flows, Apex, Lightning Web Components (LWC)<\/li><li>Asynchronous processing and event-driven architectures<\/li><li>Evaluate trade-offs between configuration, customization, and integrations<\/li><li>Collaborate with enterprise and integration architects to ensure alignment with broader platform strategy.<\/li><\/ul><p><\/p><p><b>Contact Center &amp; Service Cloud Design<\/b><\/p><ul><li>Architect end-to-end customer and agent experiences across voice, chat, messaging, and case management<\/li><li>Design and optimize routing strategies using Omni-Channel (skills-based routing, capacity models, prioritization)<\/li><li>Support integrations with telephony\/CTI systems, messaging platforms, analytics, and QA tools<\/li><li>Ensure solutions enhance operational efficiency, service quality, and reporting accuracy.<\/li><\/ul><p><\/p><p><b>Developer Enablement &amp; Governance<\/b><\/p><ul><li>Act as the technical authority for Service Cloud development<\/li><li>Lead code reviews and design validations to ensure performance, scalability, and security<\/li><li>Mentor developers on Salesforce best practices, governor limits, and architectural standards<\/li><li>Identify and address technical debt and platform risks proactively.<\/li><\/ul><p><\/p><p><b>Stakeholder Engagement &amp; Communication<\/b><\/p><ul><li>Partner with product owners, business leaders, and operations teams to:<\/li><li>Refine requirements and define solution approaches<\/li><li>Align on priorities and delivery timelines<\/li><li>Translate complex technical concepts into clear business language<\/li><li>Produce and review key artifacts, including:<\/li><li>Solution designs and architecture documentation<\/li><li>Data models and integration diagrams<\/li><li>Release and deployment plans.<\/li><\/ul><p><\/p><p><b>Self-Directed Delivery &amp; Execution<\/b><\/p><ul><li>Operate independently across multiple workstreams, driving architectural and development decisions<\/li><li>Influence backlog prioritization based on technical dependencies and risk<\/li><li>Support Agile ceremonies (planning, refinement, retrospectives)<\/li><li>Collaborate with QA and release teams to ensure stable, low-risk deployments<\/li><\/ul><p><b>Required Qualifications<\/b><\/p><ul><li>6&#43; years of Salesforce experience with deep expertise in <b>Service Cloud<\/b><\/li><li>Proven experience as a <b>Technical Lead or Solution Architect<\/b><\/li><li>Strong hands-on experience with:<\/li><li><b>Apex, SQL<\/b>, and asynchronous processing<\/li><li>Lightning Web Components<b> (LWC)<\/b><\/li><li>Salesforce Flows and automation design<\/li><li>Experience<b> designing solutions for contact centers <\/b>or customer support environments<\/li><li>Demonstrated ability to lead and mentor development teams<\/li><li>Strong communication skills, with the ability to engage both technical and non-technical stakeholders<\/li><li>Experience working in Agile\/Scrum environments.<\/li><\/ul><p><\/p><p><b>Preferred Qualifications<\/b><\/p><ul><li>Experience in healthcare, non-profit, or donor\/member-centric organizations<\/li><li>Familiarity with compliance-driven environments (e.g., HIPAA-related processes, consent management)<\/li><li>Experience with Omni-Channel, Digital Engagement, or Service Cloud Voice<\/li><li>Salesforce certifications such as:<\/li><li>Platform Developer I\/II<\/li><li>Service Cloud Consultant<\/li><li>Application or System Architect<\/li><li>Experience with CI\/CD and release management tools (e.g., Copado, Gearset, Git)<\/li><li>Experience integrating Salesforce with external systems via REST APIs or middleware<\/li><\/ul><p><\/p><p>#REMOTE #WFH<\/p><\/div><ul><li><h3>Seniority Level<\/h3><p>Mid-Senior level<\/p><\/li><li><h3>Industry<\/h3><ul><li>IT Services and IT Consulting<\/li><\/ul><\/li><li><h3>Employment Type<\/h3><p>Full-time<\/p><\/li><li><h3>Job Functions<\/h3><ul><li>Business Development<\/li><li>Consulting<\/li><li>Information Technology<\/li><\/ul><\/li><li><h3><span>Skills<\/span><\/h3><div><div><\/div><\/div><ul><li>Apex Programming<\/li><li>Salesforce.com<\/li><li>Salesforce Service<span>\u00a0<\/span><\/li><\/ul><\/li><\/ul><p><\/p><p><\/p><p><\/p><p><b>What Success Looks Like in This Role<\/b><\/p><ul><li><p>You are the go-to subject matter expert for Service Cloud decisions.<\/p><\/li><li><p>Development teams align to consistent patterns and standards.<\/p><\/li><li><p>Stakeholders trust your guidance on scope, tradeoffs, and sequencing.<\/p><\/li><li><p>Contact center solutions are scalable, resilient, and agent-friendly.<\/p><\/li><\/ul><p><\/p><p><\/p><p>#LI-Remote #Salesforce #SalesforceArchitect<\/p>\",\"ats_external_id\":\"R1766447\",\"location\":\"Mexico City\",\"job_type\":\"full_time\",\"salary\":\"79163.5\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-10-02T02:04:08.014+08:00\",\"created_at\":\"2026-09-25T06:05:58.154+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjg3NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Senior-Salesforce-Developer---Solution-Architect_R1766447\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"organization_reference_id\":\"PMX01\"},\"location\":{\"city\":\"Mexico City\",\"state\":null,\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"01567\",\"primary_location\":{\"id\":\"MX-WFH-INDIR-01\",\"wid\":\"740544c0a47f01a9930372781f112058\",\"descriptor\":\"MEX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"beatriz.bogantes@concentrix.com\"},\"first_name\":\"Bogantes, Beatriz\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"101887442\",\"wid\":\"9ee8274459cf011d909e781ac90f9ba6\",\"descriptor\":\"Beatriz Bogantes (101887442)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0260\",\"descriptor\":\"Lead Software Automation Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389396\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Senior-Salesforce-Developer---Solution-Architect_R1766447\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Senior-Salesforce-Developer---Solution-Architect_R1766447\/apply\",\"job_requisition_id\":\"R1766447\"}],\"organizations\":[{\"wid\":\"d101fdc76553100f9ec83619fe950000\",\"descriptor\":\"COGS (CORP) CAT Salesforce COE\",\"reference_id\":\"CATSALESFRC-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b17905e7d09310037999b7e5064b0000\",\"descriptor\":\"W0ZIUF Stjude: Api Migration Planning\",\"reference_id\":\"W0ZIUF\",\"custom_reference_id\":\"W0ZIUF\",\"company_reference_id\":null},{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"custom_reference_id\":null,\"company_reference_id\":\"PMX01\"},{\"wid\":\"538a3435657c10037936844523c70000\",\"descriptor\":\"10093 - St Jude Childrens Research Hosp Aka Alsac - PUSA6025\",\"reference_id\":\"PUSA6025\",\"custom_reference_id\":\"PUSA6025\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"gisela.ramirez@concentrix.com\"},\"first_name\":\"Gisela Ramirez Dominguez (102070905)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1766447\",\"wid\":\"443364c40ba71030f89ca202463d0000\",\"descriptor\":\"Senior Salesforce Developer \/ Solution Architect\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T7\",\"wid\":\"3de6ae7f50f0101061226c9985b90000\",\"descriptor\":\"Grade T7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"915\",\"campaign_id\":\"26860\",\"campaign_title\":\"Sr. Professional I, Marketing Solutions R1767288\",\"campaign_type\":\"job_application\",\"job_title\":\"Growth Marketing Manager\",\"street\":\"CAN ON Work-at-Home\",\"address\":\"CAN ON Work-at-Home\",\"city\":\"CAN\",\"state\":\"Ontario\",\"postal_code\":\"L5B 1R6\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"We're Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\\n\\nPosition Summary\\nAs a Growth Marketing Manager on our B2B Marketing & Sales team, you\u2019ll own the execution and optimization of integrated demand generation programs across organic, inbound, paid, and email channels. This remote role, based in the United States or Canada, is ideal for a data-driven marketer who understands the technical layer behind modern B2B growth \u2014 from SEO, AEO, GEO, and CRO to marketing automation, website performance, analytics, and AI-enabled execution.\\n\\nYou\u2019ll report to the Director of Marketing Strategy, B2B, and work closely with performance analysts, content specialists, sales partners, GTM teams, digital advertising teams, and client-facing program leads to turn campaign strategy into measurable pipeline impact.\",\"long_description\":\"<h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>What you will do in this role<\/b><\/span><\/h2><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/span><\/p><ul><li><span style=\\\"color:#374151\\\">Plan and execute integrated demand generation programs across organic, inbound, paid, and email channels with clear pipeline objectives and KPIs at each funnel stage.<\/span><\/li><li><span style=\\\"color:#374151\\\">Develop go-to-market campaign programs, including audience segmentation, messaging frameworks, asset briefs, launch sequencing, and performance tracking.<\/span><\/li><li><span style=\\\"color:#374151\\\">Coordinate with digital advertising teams on paid social and search campaign strategy and briefing, bringing audience insight, messaging direction, and optimization recommendations.<\/span><\/li><li><span style=\\\"color:#374151\\\">Partner with sales and GTM teams on campaign launches by delivering briefing materials, demand signals, campaign updates, and performance insights they can act on.<\/span><\/li><li><span style=\\\"color:#374151\\\">Track organic social and thought leadership content as demand generation channels, monitoring engagement-to-pipeline contribution and feeding insights back to the content team.<\/span><\/li><li><span style=\\\"color:#374151\\\">Own organic search strategy, including keyword research, topic clustering, on-page optimization, and content gap analysis aligned to pipeline intent.<\/span><\/li><li><span style=\\\"color:#374151\\\">Build content and page structures optimized for AEO and GEO, helping content surface in AI-generated summaries, LLM citations, and conversational search results.<\/span><\/li><li><span style=\\\"color:#374151\\\">Monitor AI engine visibility alongside traditional search rankings and brief content teams on emerging gaps, trends, and opportunities.<\/span><\/li><li><span style=\\\"color:#374151\\\">Lead CRO across key landing pages and campaign pages by developing hypotheses, testing improvements, and implementing changes that move conversion metrics.<\/span><\/li><li><span style=\\\"color:#374151\\\">Manage form strategy, lead capture logic, and marketing automation workflows, including nurture sequences, lead scoring, lifecycle triggers, and CRM sync.<\/span><\/li><li><span style=\\\"color:#374151\\\">Maintain working knowledge of tag management, UTM architecture, site speed, and Core Web Vitals to diagnose issues and collaborate credibly with web and RevOps teams.<\/span><\/li><li><span style=\\\"color:#374151\\\">Use AI tools \u2014 including Claude and Microsoft Copilot \u2014 as a core part of planning, research, audience analysis, copy iteration, campaign briefing, workflow development, and reporting.<\/span><\/li><li><span style=\\\"color:#374151\\\">Build repeatable AI-assisted workflows that help the team work faster, improve quality, and increase output capacity over time.<\/span><\/li><li><span style=\\\"color:#374151\\\">Translate campaign briefs into live programs, surface performance insights that sharpen future campaigns, and own your contribution to pipeline.<\/span><\/li><\/ul><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Your qualifications<\/b><\/span><\/h2><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">Concentrix is a great match if you:<\/span><\/p><ul><li><span style=\\\"color:#374151\\\">Have 5\u20137 years of B2B demand generation or growth marketing experience, ideally in SaaS, technology, professional services, or a B2B marketing services environment.<\/span><\/li><li><span style=\\\"color:#374151\\\">Have demonstrated success owning and executing multi-channel demand generation programs with measurable pipeline impact.<\/span><\/li><li><span style=\\\"color:#374151\\\">Bring strong working knowledge of SEO fundamentals, plus practical experience with AEO and GEO as emerging visibility channels.<\/span><\/li><li><span style=\\\"color:#374151\\\">Are proficient in at least one major marketing automation platform, such as HubSpot or Marketo, including workflow building, lead scoring, segmentation, and reporting.<\/span><\/li><li><span style=\\\"color:#374151\\\">Have hands-on experience using tools such as LinkedIn Campaign Manager, Google Ads, Google Search Console, Google Analytics 4, Looker, Google Tag Manager, SEMrush, Ahrefs, Claude, and Microsoft Copilot.<\/span><\/li><li><span style=\\\"color:#374151\\\">Understand technical marketing concepts such as GTM, UTM frameworks, form logic, tracking QA, and basic web performance.<\/span><\/li><li><span style=\\\"color:#374151\\\">Are analytical and data-driven, with the ability to define success before launch, measure rigorously, and use results to guide the next decision.<\/span><\/li><li><span style=\\\"color:#374151\\\">Bring an experimentation mindset \u2014 you test, document, scale what works, and move quickly from what does not.<\/span><\/li><li><span style=\\\"color:#374151\\\">Have demonstrated experience shipping work with AI tools as a productivity and quality multiplier.<\/span><\/li><li><span style=\\\"color:#374151\\\">Communicate clearly and confidently, whether writing a sharp campaign brief, a senior stakeholder update, or a structured performance report.<\/span><\/li><li><span style=\\\"color:#374151\\\">Are comfortable working in a high-level client-facing environment with occasional travel for client or team offsites.<\/span><\/li><li><span style=\\\"color:#374151\\\">Thrive in a role that values speed, rigor, creativity, ownership, and measurable outcomes.<\/span><\/li><\/ul><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">It will be a plus if you:<\/span><\/p><ul><li><span style=\\\"color:#374151\\\">Have experience working in an agency, embedded contractor, or multi-client environment while managing concurrent programs.<\/span><\/li><li><span style=\\\"color:#374151\\\">Have hands-on experience building or refining ABM programs, including account selection, intent signal integration, and personalized campaign orchestration.<\/span><\/li><li><span style=\\\"color:#374151\\\">Are familiar with intent data platforms such as 6sense, Bombora, Clay, or equivalent tools, and know how to operationalize signals in campaign targeting and sales handoff.<\/span><\/li><li><span style=\\\"color:#374151\\\">Have experience briefing or managing paid media campaigns across LinkedIn and Google, including knowing what makes a strong brief and how to interpret performance data.<\/span><\/li><li><span style=\\\"color:#374151\\\">Are comfortable building process in ambiguous environments \u2014 writing the playbook while running the play.<\/span><\/li><\/ul><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>What&#39;s in it for you<\/b><\/span><\/h2><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">In this role, we offer benefits that help support your unique lifestyle:<\/span><\/p><br \/><p><span style=\\\"color:#000000\\\">The base salary range for this position is $80,000 - $100,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, Registered Retirement Savings Plan, paid time off and holidays and paid learning days. <\/span><\/p><p><span style=\\\"color:#000000\\\">The deadline to apply for this position is: October 10, 2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/span><\/p><br \/><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Power the best version of you!<\/b><\/span><\/h2><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/p><br \/><p><span style=\\\"color:#374151\\\">#LI-Remote<\/span><\/p><p><b>Physical and Mental Requirements:\u00a0<br \/><\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br \/><b>Equal Opportunity Statement:<\/b><\/p><p><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><b>Reasonable Accommodation Statement:<\/b><\/p><p><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence (AI):<\/b><\/p><p><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><\/p><p><b>Work Authorization:<\/b><\/p><p><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered. Currently, this position may only be performed in the following provinces\/territories: AB, BC, MB, NB, NL, NS, ON, PE, and SK.<\/p><p><b><br \/>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click<\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u> HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1767288\",\"location\":\"CAN, Ontario\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-25T04:05:54.491+08:00\",\"created_at\":\"2026-09-25T04:04:51.227+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjg2MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Growth-Marketing-Manager_R1767288\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Marketing Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"CAN\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L5B 1R6\",\"primary_location\":{\"id\":\"CA-WAH-ONTAR-00\",\"wid\":\"b67da9176e3d1062f9df0a5636e1be6e\",\"descriptor\":\"CAN ON Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"meghna.phillips@concentrix.com\"},\"first_name\":\"Phillips, Meghna\"},\"categories\":[{\"descriptor\":\"CF Marketing Solutions\"}],\"recruiters\":[{\"id\":\"1037713\",\"wid\":\"f6358e3b3d6d015565925440ff189a85\",\"descriptor\":\"Meghna Phillips (1037713)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2344\",\"descriptor\":\"Sr. Professional I, Marketing Solutions\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-388190\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Growth-Marketing-Manager_R1767288\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Growth-Marketing-Manager_R1767288\/apply\",\"job_requisition_id\":\"R1767288\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"elif.hiz@concentrix.com\"},\"first_name\":\"Elif Hiz (103472716)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1767288\",\"wid\":\"8d2c889e1bba1030f5b3ee6c87750000\",\"descriptor\":\"Growth Marketing Manager\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-15\",\"compensation_grade\":{\"id\":\"CF Grade_7\",\"wid\":\"0227dc387a0901601ddf81d4e0652a34\",\"descriptor\":\"Grade 7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"916\",\"campaign_id\":\"26857\",\"campaign_title\":\"Associate, Facilities R1762718\",\"campaign_type\":\"job_application\",\"job_title\":\"Facilities Associate-2\",\"street\":\"PHL Quezon City - Eton\",\"address\":\"PHL Quezon City - Eton\",\"city\":\"Quezon Ave.\",\"state\":\"National Capital Region\",\"postal_code\":\"1100\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"\",\"long_description\":null,\"ats_external_id\":\"R1762718\",\"location\":\"Quezon Ave., National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"26000\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-09-25T02:05:18.080+08:00\",\"created_at\":\"2026-09-25T02:04:17.273+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjg1Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Eton\/Facilities-Associate-2_R1762718\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Facility Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon Ave.\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1100\",\"primary_location\":{\"id\":\"PH-QUE-ETONC-Y0\",\"wid\":\"b67da9176e3d1062f9e41210367fc31d\",\"descriptor\":\"PHL Quezon City - Eton\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"lyra.lomocso@concentrix.com\"},\"first_name\":\"Lomocso, Lyra Melissa\"},\"categories\":[{\"descriptor\":\"CF Facility Management\"}],\"recruiters\":[{\"id\":\"101518664\",\"wid\":\"7e978fab56340138f5378e43ce48909a\",\"descriptor\":\"Lyra Melissa Lomocso (101518664)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1087\",\"descriptor\":\"Associate, Facilities\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-388303\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Eton\/Facilities-Associate-2_R1762718\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Eton\/Facilities-Associate-2_R1762718\/apply\",\"job_requisition_id\":\"R1762718\"}],\"organizations\":[{\"wid\":\"f9af6d7260980198e733e61f3c0640c2\",\"descriptor\":\"(SITE) ADMINISTRATION \/ FACILITIES\",\"reference_id\":\"ADMINFACILITIES\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"analeen.viray@concentrix.com\"},\"first_name\":\"Analeen Viray (100575382)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1762718\",\"wid\":\"458cd67c59091030ece265aba1aa0000\",\"descriptor\":\"Facilities Associate-2\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"917\",\"campaign_id\":\"26825\",\"campaign_title\":\"Recruiter I R1767057\",\"campaign_type\":\"job_application\",\"job_title\":\"Recruiter - Italian + English C1 FTC\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you ready to take the next step in your career? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with innovation, technology, and people. Operating in over 70 countries, we\u2019re proud to be recognized with awards such as <i>&#34;World&#39;s Best Workplaces&#34;<\/i>, <i>\u201cBest Companies for Career Growth\u201d<\/i>, and <i>\u201cBest Company Culture.\u201d<\/i><\/p><br \/><p>If you\u2019re looking to grow and be inspired, as a Recruiter based on-site in Lisbon, Portugal, you\u2019ll play a key role in attracting, selecting, and onboarding the most talented professionals for our client \u2014 a leading brand in the medical equipment industry. You\u2019ll ensure that recruitment goals and service levels are achieved through strategic sourcing, effective interviewing, and exceptional candidate experiences.<\/p><br \/><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll equip you with all the training, cutting-edge tools, and ongoing support you need to excel. At Concentrix, there\u2019s genuine potential for career and personal growth \u2014 over 80% of our leadership team has been promoted internally! You\u2019ll also have access to a range of FREE Learning and Leadership Development programs, setting you up for long-term success in Talent Acquisition or beyond.<\/p><br \/><p><b>What you will do in this role<\/b><\/p><p>As a Recruiter, you will:<\/p><ul><li>Screen and interview candidates efficiently, ensuring a strong match between skills, culture fit, and project demands<\/li><li>Maintain accurate candidate records and recruitment metrics in the ATS (Applicant Tracking System)<\/li><li>Provide timely updates and excellent communication to candidates throughout the recruitment process<\/li><li>Manage offer negotiations and onboarding coordination in partnership with HR and Operations<\/li><li>Ensure compliance with internal policies, diversity &amp; inclusion principles, and local labor laws<\/li><li>Contribute to employer branding initiatives and continuous improvement in the hiring process<\/li><\/ul><br \/><p><b>Your qualifications<\/b><\/p><p>You\u2019ll be a great match if you:<\/p><ul><li>Are fluent in Italian (written and spoken, C1\u2013C2 level) with a high level of English<\/li><li>Bring 1&#43; years of experience in recruitment, ideally within a fast-paced corporate as an BPO environment<\/li><li>Have a solid understanding of sourcing strategies and candidate pipeline management<\/li><li>Are confident using ATS platforms and sourcing tools<\/li><li>Possess excellent communication, interpersonal, and negotiation skills<\/li><li>Thrive in a dynamic, results-oriented environment and enjoy building strong professional relationships<\/li><li>Have strong organizational skills and attention to detail<\/li><li>Experience hiring for technical or healthcare-related roles is a plus<\/li><\/ul><br \/><p>If you feel you don\u2019t tick every box, we still encourage you to apply \u2014 we\u2019re always looking for people with potential and passion.<\/p><br \/><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that support your success and well-being:<\/p><ul><li>Competitive salary (base &#43; performance bonuses)<\/li><li>Monday\u2013Friday, 9AM\u20136PM schedule<\/li><li>Health insurance from day one<\/li><li>Relocation assistance (for candidates moving to Portugal)<\/li><li>Opportunity to join a fast-growing start-up project<\/li><li>Central office location in Lisbon, Portugal<\/li><li>Fully paid training on the company, client, and hiring processes<\/li><li>Career development programs and internal mobility opportunities<\/li><\/ul><br \/><p><b>Experience the best version of you!<\/b><\/p><p>If this sounds like the next exciting step in your career, we\u2019d love to hear from you. Apply today and discover why over 440,000&#43; game-changers across the globe call Concentrix their <i>employer of choice.<\/i><\/p><br \/><p><b>Concentrix is an equal opportunity employer<\/b><\/p><p>We\u2019re proudly united as one global team. Concentrix is committed to equal employment opportunities and an inclusive work environment free from discrimination or harassment. Our recruitment decisions are based solely on skills, experience, and qualifications, regardless of race, age, gender identity, sexual orientation, religion, ethnicity, disability, or any other protected category.<\/p><br \/><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portuguese law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1767057\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-24T18:10:05.453+08:00\",\"created_at\":\"2026-09-24T18:04:53.515+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjgyNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Recruiter---Italian---English-C1-FTC_R1767057\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"Italian\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0922\",\"descriptor\":\"Recruiter I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-388262\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Recruiter---Italian---English-C1-FTC_R1767057\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Recruiter---Italian---English-C1-FTC_R1767057\/apply\",\"job_requisition_id\":\"R1767057\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1767057\",\"wid\":\"cb6983981d2e1030d3f0f53a62020000\",\"descriptor\":\"Recruiter - Italian + English C1 FTC\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"625\",\"campaign_id\":\"167\",\"campaign_title\":\"Qfree \/ English \/ Riga\",\"campaign_type\":\"job_application\",\"job_title\":\"Datu Ievades Speci\u0101lists\/-e (sezon\u0101ls darbs)\",\"street\":null,\"address\":null,\"city\":\"Riga\",\"state\":null,\"postal_code\":null,\"region\":\"Latvia\",\"country\":\"Latvia\",\"short_description\":\"Pievienojies m\u016bsu komandai un iepaz\u012bsti Concentrix!\",\"long_description\":\"<h3 class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>Pievienojies Concentrix!<\/strong> Pied\u0101v\u0101jam sezon\u0101lu darbu ar 3 m\u0113ne&scaron;u l\u012bgumu un iesp\u0113ju izv\u0113l\u0113ties pilnu slodzi (darbs no biroja) vai nepilnu slodzi (darbs no m\u0101j\u0101m).<\/h3>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Tavs galvenais darba pien\u0101kums b\u016bs re\u0123istr\u0113t sist\u0113m\u0101 ien\u0101ko&scaron;os datus un str\u0101d\u0101t ar darba uzdevumiem nepiecie&scaron;amaj\u0101m programm\u0101m.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>M\u0113s Tev pied\u0101v\u0101jam:<\/strong><\/p>\\n<ul>\\n<li>Darba pieredzi starptautisk\u0101 uz\u0146\u0113mum\u0101<\/li>\\n<li>Iesp\u0113ju str\u0101d\u0101t nepilnu slodzi (s\u0101kot no 14 stund\u0101m ned\u0113\u013c\u0101) vai pilnu slodzi<\/li>\\n<li>Iesp\u0113ju str\u0101d\u0101t no m\u0101j\u0101m vai no m\u016bsu biroja R\u012bgas centr\u0101<\/li>\\n<li>Darbam nepiecie&scaron;amo tehniku<\/li>\\n<li>Atalgojumu: 5,12 EUR\/stund\u0101 (bruto) nepilna laika slodzei vai 850 EUR\/m\u0113nes\u012b (bruto) pilnas slodzes darbam<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>M\u016bsu pras\u012bbas,<\/strong><\/p>\\n<ul>\\n<li>Labas ang\u013cu valodas zin\u0101&scaron;anas (mutiski un rakstiski, B2 l\u012bmenis), ang\u013cu valoda b\u016bs nepiecie&scaron;ama datu apstr\u0101dei un sazi\u0146ai ar klientiem e-past\u0101.<\/li>\\n<li>Labas datorprasmes un sp\u0113ja \u0101tri str\u0101d\u0101t ar liela apjoma inform\u0101ciju<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>Papildu inform\u0101cija:<\/strong><\/p>\\n<p>Atlases procesa gait\u0101 b\u016bs j\u0101uzr\u0101da visp\u0101r\u0113j\u0101s vid\u0113j\u0101s izgl\u012bt\u012bbas atest\u0101ts, k\u0101 ar\u012b j\u0101b\u016bt gatavam intervijai ang\u013cu valod\u0101. L\u016bgums \u0146emt v\u0113r\u0101, ka pieteik&scaron;an\u0101s atlasei ir atv\u0113rta, ta\u010du pieteikumi tiks izskat\u012bti s\u0101kot no oktobra vidus.<\/p>\\n<ul>\\n<li>Adrese: Darbs no m\u0101j\u0101m (kandid\u0101tus, kuri v\u0113las str\u0101d\u0101t \u0101rpus Latvijas, neizskat\u0101m) vai biroj\u0101 (Kr. Valdem\u0101ra iela 21, R\u012bga)<\/li>\\n<li>Uzs\u0101k&scaron;ana: 2026. gada decembris (l\u012bgums uz 3 m\u0113ne&scaron;iem)<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>(ENG)<\/strong><\/p>\\n<h3>Join Concentrix! We are offering seasonal work with a 3-month contract, providing the opportunity to choose between full-time (office-based) or part-time (remote) work.<\/h3>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Your main responsibility will be to register incoming data in the system and utilize the necessary software for your tasks!<\/p>\\n<h3><strong>What we provide?<\/strong><\/h3>\\n<ul>\\n<li>Work experience in a global company<\/li>\\n<li>Part-time (starting from 14 hours per week) or full-time employment<\/li>\\n<li>The option to work from home or from our office in the center of Riga<\/li>\\n<li>Necessary equipment for your work<\/li>\\n<li>Salary: &euro;5.12 per hour (gross) for part-time, or &euro;850 (gross) per month for full-time work<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h3><strong>Our requirements,<\/strong><\/h3>\\n<ul>\\n<li>Good English language skills, both oral and written (B2 level);&nbsp;English proficiency is required for data processing and communication with clients via email<\/li>\\n<li>Strong computer skills and the ability to process large volumes of information quickly<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h3><strong>Additional Information!<\/strong><\/h3>\\n<p>During the recruitment process, candidates must be able to present a certificate of secondary education and must be prepared for an interview in English. Please note that we are opening the job for applications, however recruitment team will start to review candidates only around middle of October.<\/p>\\n<ul>\\n<li>Location: Work from home (we do not consider candidates wishing to work outside of Latvia) or our office (Kr. Valdemara iela 21, Riga)<\/li>\\n<li>Start Dates: December 2026 (the contract is for 3 months)<\/li>\\n<\/ul>\\n<p>&nbsp;&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\",\"ats_external_id\":\"LV-167\",\"location\":\"Riga, Latvia\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-03T02:59:15.977+03:00\",\"created_at\":\"2026-09-24T17:07:25.240+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjc?\",\"apply_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"temporary\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-baltics\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"918\",\"campaign_id\":\"26816\",\"campaign_title\":\"Trainer II R1767032\",\"campaign_type\":\"job_application\",\"job_title\":\"AI Platform Training & Onboarding Specialist  - Contact Center\",\"street\":\"ARE Dubai - Property# BCB2 515, Dubai CommerCity\",\"address\":\"ARE Dubai - Property# BCB2 515, Dubai CommerCity\",\"city\":\"Dubai\",\"state\":\"Dubai\",\"postal_code\":null,\"region\":null,\"country\":\"United Arab Emirates\",\"short_description\":\"The Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix  in support of client programs to ensure superior workforce preparation with best in class service and delivery.  This position requires attaining and maintaining certification in the Trainer Certification Program (101\/102), provides mentoring to Program Ready Trainers, curriculum review and modification as needed, and evaluation of training programs using various feedback methods.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><ul><li>The role will involve delivering onsite and remote onboarding, practical workshops and demonstrations, as well as helping enterprise clients use AI creative platforms and associated media workflows.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Utilize effective presentation and facilitation skills including creative training techniques and adult\/accelerated learning techniques using a variety of training delivery modalities in a classroom environment\u00a0\u00a0\u00a0<\/li><li><span style=\\\"color:#000000\\\">Teach users how to navigate the platforms, prepare reference materials, write prompts, generate content and refine outputs.<\/span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Accountable for achieving individual training performance metrics\u00a0\u00a0<\/li><li><span style=\\\"color:#000000\\\">Troubleshoot common usage and output-quality issues, including inconsistent visuals, unsuitable prompts and unsuccessful generations<\/span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li><span style=\\\"color:#000000\\\">Track client progress, questions and blockers; escalate product defects and complex technical requirements to the Solution Architect.<\/span><span style=\\\"color:#000000\\\">\u2022 <\/span><\/li><li><span style=\\\"color:#000000\\\">Learn new platform features and update demonstrations and training materials accordingly.<\/span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients<\/li><li>May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aids<\/li><li>Measure the effectiveness of training programs using various feedback methods \u2013 focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><br \/><ul><li>Must possess a valid driver&#39;s license for on-site client travel and training delivery.\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Experience in software\/product training, customer onboarding, digital content, creative operations or similar roles<\/li><li><span style=\\\"color:#242424\\\">Practical exposure to <b>AI image\/video generation tools and prompt writing<\/b><\/span><\/li><li>Arabic proficiency would be an added advantage<\/li><li>Bachelor&#39;s Degree in related field from a four-year college or university with two to four years of relevant experience preferred\u00a0\u00a0<\/li><li>Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Strong communication skills, both written and verbal\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Proficient in\u00a0 Microsoft Office\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0<\/li><li>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><p>Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills<\/p><p>Analyzes possible solutions using standard procedures and principles<\/p><p>Builds knowledge of the organization, processes and customers Solves a range of straightforward problems<\/p><p>Receives a moderate level of guidance and direction<\/p><br \/><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1767032\",\"location\":\"Dubai, Dubai\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-25T14:07:03.062+08:00\",\"created_at\":\"2026-09-24T16:04:37.080+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjgxNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARE-Dubai---Property-BCB2-515-Dubai-CommerCity\/Trainer---Contact-Center---Bilingual---English-and-Arabic-Speaker--_R1767032\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Dubai\",\"state\":\"Dubai\",\"country\":{\"wid\":\"7b4fa1f369bd4604ba3692682fcbe345\",\"iso2\":\"AE\",\"iso3\":\"ARE\",\"descriptor\":\"United Arab Emirates\",\"iso_numeric\":\"784\"},\"postal_code\":null,\"primary_location\":{\"id\":\"AE-DUB-COMME-01\",\"wid\":\"4258507413e40112bbcbfba7a79d0000\",\"descriptor\":\"ARE Dubai - Property# BCB2 515, Dubai CommerCity\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"marsha.joseph@concentrix.com\"},\"first_name\":\"Joseph, Marsha\"},\"categories\":[{\"descriptor\":\"CF Training\"}],\"recruiters\":[{\"id\":\"101923669\",\"wid\":\"289a66e9e81401031eaaed6baca70000\",\"descriptor\":\"Marsha Joseph (101923669)[C]\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1655\",\"descriptor\":\"Trainer II\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-388332\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARE-Dubai---Property-BCB2-515-Dubai-CommerCity\/Trainer---Contact-Center---Bilingual---English-and-Arabic-Speaker--_R1767032\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARE-Dubai---Property-BCB2-515-Dubai-CommerCity\/Trainer---Contact-Center---Bilingual---English-and-Arabic-Speaker--_R1767032\/apply\",\"job_requisition_id\":\"R1767032\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"trupti.kothari@concentrix.com\"},\"first_name\":\"Trupti Kothari (985410)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1767032\",\"wid\":\"84dadd1a09591030cf09995cfae70000\",\"descriptor\":\"AI Platform Training & Onboarding Specialist  - Contact Center\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"919\",\"campaign_id\":\"26801\",\"campaign_title\":\"Sr. Technical, IT Operations (TCF) R1766563\",\"campaign_type\":\"job_application\",\"job_title\":\"CCaaS Support Engineer - Genesys Cloud, Amazon Connect\",\"street\":\"AUS Melbourne - 276 Flinders Street Level 7\",\"address\":\"AUS Melbourne - 276 Flinders Street Level 7\",\"city\":\"Melbourne\",\"state\":\"Victoria\",\"postal_code\":\"3000\",\"region\":null,\"country\":\"Australia\",\"short_description\":\"\",\"long_description\":\"<p><b>Job Summary:<\/b><br \/>We are seeking a skilled CCaaS Support Engineer with experience in Genesys Cloud, Amazon Connect, and\/or any other Contact Center as a Service (CCaaS) platforms. The ideal candidate will have hands-on experience providing Level 1 and Level 2 support, including managing Interactive Voice Response (IVR) systems, call flows \/ routing and managing MAC requests. This role requires a proactive problem solver with a good understanding of contact center technologies and a passion for delivering exceptional technical support to customers.<\/p><br \/><p><b>Please Note:<\/b> This position requires an Australian Citizen due to customer requirements. Additionally, the role may involve being on-call to support 24x7 customer operations.<\/p><br \/><p><b>Key Responsibilities:<\/b><\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <b>Technical Support:<\/b> Provide Level 1 and Level 2 support for Genesys Cloud, Amazon Connect, and other CCaaS platforms, ensuring rapid resolution of technical issues to minimize downtime.<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <b>Incident Management:<\/b> Monitor, triage, and resolve incidents related to CCaaS platforms, IVR systems, and core routing, following established protocols and ensuring compliance with SLAs.<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <b>IVR and Routing Configuration:<\/b> Implement, maintain, and troubleshoot IVR configurations and core routing rules to ensure optimal call flow and customer experience.<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <b>System Monitoring:<\/b> Continuously monitor system performance and health, proactively identifying potential issues and addressing them before they impact operations.<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <b>Issue Escalation:<\/b> Collaborate with internal teams and external vendors to escalate and resolve complex technical issues, ensuring clear communication and status updates.<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <b>Documentation:<\/b> Maintain accurate and detailed documentation of incidents, solutions, and configurations to build a comprehensive knowledge base for future reference.<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <b>Continuous Improvement:<\/b> Identify areas for process and system improvement, providing recommendations to enhance efficiency, performance, and customer satisfaction.<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <b>Collaboration:<\/b> Work closely with cross-functional teams, including network engineers, software developers, and operations teams, to ensure seamless operation and integration of CCaaS platforms.<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <b>User Training and Support:<\/b> Assist end-users with platform-related queries, provide training on system functionalities, and ensure users are equipped to leverage the full potential of the CCaaS platforms.<\/p><p><b>Qualifications:<\/b><\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <b>Experience:<\/b> Minimum of 2&#43; years of experience in a technical support role with a focus on contact center technologies, including Genesys Cloud and\/or Amazon Connect.<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <b>Technical Expertise:<\/b> Strong hands-on experience with CCaaS platforms, IVR systems, core routing, and call flow configurations. Including other Customer Experience (CX) digital solutions, Voice and Chatbots and Conversational AI.\u00a0 Knowledge of scripting languages and APIs for integrations is a plus.\u00a0<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <b>Problem-Solving Skills:<\/b> Excellent analytical and troubleshooting skills, with the ability to quickly identify and resolve complex technical issues.<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <b>Communication:<\/b> Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users and collaborate effectively with technical teams.<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <b>Customer Focus:<\/b> Dedicated to delivering exceptional support and ensuring a seamless customer experience through proactive issue management and resolution.<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <b>Certifications:<\/b> Relevant certifications in Genesys Cloud, Amazon Connect, or other CCaaS platforms are highly desirable.<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <b>Team Player:<\/b> Ability to work independently as well as part of a team, with a strong commitment to collaboration and continuous learning.<\/p><br \/><p><b>Preferred Qualifications:<\/b><\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Experience with other CCaaS platforms and related technologies.<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Knowledge of contact center operations and best practices.<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Familiarity with ITIL processes and service management tools (e.g Atlassian)<\/p><br \/><p><b>Why Join Us?<\/b><br \/>At Concentrix, you will join a dynamic team committed to delivering world-class customer experiences through cutting-edge contact center technologies. As a CCaaS Support Engineer, you will have the opportunity to work with leading platforms, contribute to process improvements, and play a key role in ensuring our contact center operations run smoothly and efficiently.<\/p><p><br \/><br \/><\/p>\",\"ats_external_id\":\"R1766563\",\"location\":\"Melbourne, Victoria\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-24T14:09:29.877+08:00\",\"created_at\":\"2026-09-24T14:06:34.966+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjgwMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Melbourne---276-Flinders-Street-Level-7\/CCaaS-Support-Engineer---Genesys-Cloud--Amazon-Connect_R1766563\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"IT Operations\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"bc3f7f69a4400165f3f2ff3b58189026\",\"descriptor\":\"Concentrix Catalyst Pty Ltd.\",\"reference_id\":\"TSPAU\",\"organization_reference_id\":\"TSPAU\"},\"location\":{\"city\":\"Melbourne\",\"state\":\"Victoria\",\"country\":{\"wid\":\"d903bb3fedad45039383f6de334ad4db\",\"iso2\":\"AU\",\"iso3\":\"AUS\",\"descriptor\":\"Australia\",\"iso_numeric\":\"36\"},\"postal_code\":\"3000\",\"primary_location\":{\"id\":\"AU-MEL-FLIND-01\",\"wid\":\"463ebbbe1a0e101f54b6b4a78e5b0000\",\"descriptor\":\"AUS Melbourne - 276 Flinders Street Level 7\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"sylvia.bozikian@concentrix.com\"},\"first_name\":\"Bozikian, Sylvia\"},\"categories\":[{\"descriptor\":\"CF IT Operations\"}],\"recruiters\":[{\"id\":\"101882746\",\"wid\":\"79a952415201018314506701e70da345\",\"descriptor\":\"Sylvia Bozikian (101882746)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0366\",\"descriptor\":\"Sr. Technical, IT Operations (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-388130\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Melbourne---276-Flinders-Street-Level-7\/CCaaS-Support-Engineer---Genesys-Cloud--Amazon-Connect_R1766563\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Melbourne---276-Flinders-Street-Level-7\/CCaaS-Support-Engineer---Genesys-Cloud--Amazon-Connect_R1766563\/apply\",\"job_requisition_id\":\"R1766563\"}],\"organizations\":[{\"wid\":\"bc3f7f69a4400165f3f2ff3b58189026\",\"descriptor\":\"Concentrix Catalyst Pty Ltd.\",\"reference_id\":\"TSPAU\",\"custom_reference_id\":null,\"company_reference_id\":\"TSPAU\"},{\"wid\":\"586f640c404801e13136b6a45022e44f\",\"descriptor\":\"W0ZEVU Tsau Non Client Direct\",\"reference_id\":\"W0ZEVU\",\"custom_reference_id\":\"W0ZEVU\",\"company_reference_id\":null},{\"wid\":\"24d8a45902a30133a8e2a32e6815ff67\",\"descriptor\":\"5918 - Other - TSAUDIR\",\"reference_id\":\"TSAUDIR\",\"custom_reference_id\":\"TSAUDIR\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801a0c511481a3c06d5be\",\"descriptor\":\"COGS (SITE) Catalyst Intl DIR- Development\",\"reference_id\":\"TSDIR-DEVT\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"matthew.starks@concentrix.com\"},\"first_name\":\"Matt Starks (102373074)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1766563\",\"wid\":\"84dadd1a09591030c63ef6e71b250000\",\"descriptor\":\"CCaaS Support Engineer - Genesys Cloud, Amazon Connect\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1637\",\"campaign_id\":\"1125\",\"campaign_title\":\"Advisor II, B2B Sales R1766821\",\"campaign_type\":\"job_application\",\"job_title\":\"\u00a0Renewal Specialist (Arabic Market) - Hybrid - MT03\u00a0\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p style=\\\"color: #333333 !important;\\\"><span style=\\\"color: #333333;\\\">&nbsp;<\/span><\/p>\\n<p style=\\\"color: #333333 !important;\\\"><span style=\\\"color: #333333;\\\">&nbsp;<\/span><\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\"><strong>Experience the power of a game-changing career&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\">Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\">If you&rsquo;re looking to grow and be inspired, as a <strong>Renewal Specialist in Malaga (Hybrid),<\/strong> you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\"><strong>Career growth and personal development&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\">This is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\"><strong>What you will do in this role&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\">In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\">As a <strong>Renewal Specialist<\/strong> in our team, you will:&nbsp;&nbsp;<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\">&nbsp;<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\">-Act as Primary point of contact for the customer during the renewals process, building trust &amp; setting the foundation for long term Microsoft relationship &nbsp;<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\">&nbsp;<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\">-Effectively turn renewals leads into opportunities and revenue pipeline by filtering them through different criteria, e.g. BANT (budget, authority, need and timeline) &nbsp;<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\">&nbsp;<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\">-Engage with small and medium businesses across industries, company sizes and types to determine their needs and identify upsell\/cross sell opportunities &nbsp;<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\">&nbsp;<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\">-Understand customers current Microsoft license position, leading with Microsoft's cloud technologies to secure customer wins, maximizing up-sell and cross-sell opportunities collaborating with Solution Specialists and other stakeholders as needed &nbsp;<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\">&nbsp;<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\">-Support renewal process by engaging &amp; coordinating multiple stakeholders (PCM, TCM, CE) aligned to customer needs, ensuring renewal closes on time<\/p>\\n<p>&nbsp;<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\"><strong>Your qualifications&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\">We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\">Concentrix is a great match if you:&nbsp;<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\">&nbsp;<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\">-Are native or proficient in Arabic with advanced English&nbsp; &nbsp;<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\">&nbsp;<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\">-Have 2+ years sales experience with a proven track record of success &nbsp;<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\">&nbsp;<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\">-Have experience using Microsoft Office Suite applications and passion for cloud technologies &nbsp;<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\">&nbsp;<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\">-Possess general knowledge of the IT industry, with the capacity to learn and retain knowledge about individual products and business solutions quickly and accurately &nbsp;<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\">&nbsp;<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\">-Demonstrate your ability to understand customer needs, create and deliver customized, customer-focused pitches and solutions &nbsp;<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\">&nbsp;<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\">-Have an achievement and success-driven personality &nbsp;<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\">&nbsp;<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\">-Have experience selling Azure, Office 365, Dynamics 365 or similar solutions (preferred)&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\"><strong>It would be a plus if you have:&nbsp;&nbsp;<\/strong><\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\">&nbsp;<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\">- Experience working within a technical sales or presales environment preferred<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\">&nbsp;<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\">- Experience in one of these relevant fields: computer science, mathematics or engineering<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\">&nbsp;<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\">- Master&rsquo;s degree. Major or minor in computer science, mathematics or engineering&nbsp;&nbsp;<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\">&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\"><strong>What&rsquo;s in it for you&nbsp;&nbsp;<\/strong><\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\">&nbsp;<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\">We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.<\/p>\\n<p>&nbsp;<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\">In this role, we offer benefits that help support your<strong> unique lifestyle:&nbsp;<\/strong><\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\">&nbsp;<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\">-Full-time 39h\/week, permanent contract: Monday to Thursday from 9:00 &ndash; 17:30; Friday 09:00 to 16:30<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\">- Base Salary of 25,000 euros gross\/year + up to 4,000 euros gross\/ year variable bonus and private medical insurance<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\">-Great office location in Malaga, with a hybrid work model<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\">-Full paid training about the company and the project you will be working on&nbsp;<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\">-Career development program and specialized courses&nbsp;<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\">&nbsp;&nbsp;<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\"><strong>Experience the best version of you!&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\">At <strong>Concentrix<\/strong>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\"><em>Concentrix is an equal opportunity employer<\/em>&nbsp;<\/p>\\n<p style=\\\"color: #3b3b3b !important;\\\"><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p style=\\\"color: #242424 !important;\\\"><span style=\\\"color: #242424;\\\">R1766821<\/span><\/p>\",\"ats_external_id\":\"R1766821\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-03T01:59:14.587+02:00\",\"created_at\":\"2026-09-24T14:06:13.450+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTI1?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTI1\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"Arabic\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"rhea.kirpalani@concentrix.com\"},\"first_name\":\"Kirpalani, Rhea\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102999157\",\"wid\":\"f49961d5724310109d8d1df1f3d30000\",\"descriptor\":\"Rhea Kirpalani (102999157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-388982\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/XMLNAME--Renewal-Specialist--Arabic-Market----Hybrid---MT03-_R1766821\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/XMLNAME--Renewal-Specialist--Arabic-Market----Hybrid---MT03-_R1766821\/apply\",\"job_requisition_id\":\"R1766821\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"f9b12e52f73b10038645e02a12940000\",\"descriptor\":\"W0ZXZW MICROSOFT P_TSI AGP PRD\",\"reference_id\":\"W0ZXZW\",\"custom_reference_id\":\"W0ZXZW\",\"company_reference_id\":null},{\"wid\":\"13d94e43f54f1024387676b19f650000\",\"descriptor\":\"11663 - Microsoft - WHONELINK348\",\"reference_id\":\"WHONELINK348\",\"custom_reference_id\":\"WHONELINK348\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"alexandre.depaulaborges@concentrix.com\"},\"first_name\":\"Alexandre De Paula Borges (103171600)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1766821\",\"wid\":\"8d2c889e1bba1030d90ae9f419530000\",\"descriptor\":\"\u00a0Renewal Specialist (Arabic Market) - Hybrid - MT03\u00a0\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"145\",\"campaign_id\":\"1048\",\"campaign_title\":\"Booking Collections \/ Hungarian \/ WAH\",\"campaign_type\":\"job_application\",\"job_title\":\"Credit Collection Agent with Hungarian\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>As a Credit Collection agent at Concentrix, you will be the main point of contact for invoice and financial-related matters for our partners (hotels). In this dynamic role, you will navigate <strong>outbound collection<\/strong> tasks prioritized through worklists generated by our collection platform. This position requires a balance of empathy, analytical problem-solving, and strong negotiation skills to ensure all invoices are paid to terms while building and maintaining excellent B2B relationships. Due to the fast-paced nature of the organization, you must possess a strong sense of ownership, a willingness to learn, and the drive to deliver fast resolutions.<\/p>\\n<h4>Key Responsibilities<\/h4>\\n<ul>\\n<li>Manage daily collections and partner inquiries by effectively navigating dynamic worklists provided by the collection platform.<\/li>\\n<li>Take full ownership of financial investigations, aiming for fast and accurate resolutions to reduce credit balances and improve cycle times.<\/li>\\n<li>Proactively investigate complex partner inquiries, identify underlying issues, and independently seek support or define escalation paths when standard guidelines are not available.<\/li>\\n<li>Communicate cross-functionally with internal and external teams to facilitate knowledge sharing and resolve business challenges.<\/li>\\n<li>Act as a dedicated business partner to internal and external stakeholders, exercising patience to communicate complex financial details clearly to partners.<\/li>\\n<\/ul>\\n<p><strong>Do you want standard working time? Not a problem!<\/strong><br \/>Our lines are open 09:00a.m. &ndash; 6:00p.m. Mon-Fri to help you strike an excellent work-life balance!<\/p>\\n<p><strong>We offer a competitive monthly salary of <span data-teams=\\\"true\\\">1750<\/span> Euro Gross and a fully remote work model!<\/strong><\/p>\\n<h4>Qualifications &amp; Skills<\/h4>\\n<h4>Technical &amp; Analytical Skills<\/h4>\\n<ul>\\n<li>Excellent PC skills with the ability to comfortably work with, navigate, and multitask across different programs, internal tools, and collections software simultaneously.<\/li>\\n<li>Previous background experience in banking, financial accounts, or B2B collections is a strong plus.<\/li>\\n<li>Strong investigation and review skills, demonstrating a smart and agile approach to analyzing data and interpreting financial situations.<\/li>\\n<\/ul>\\n<h4>Soft Skills &amp; Communication<\/h4>\\n<ul>\\n<li>Good verbal and written communication skills in<span data-teams=\\\"true\\\"> <strong>Hungarian<\/strong><\/span><strong>&nbsp;<\/strong>and<strong> English<\/strong>.<\/li>\\n<li>High emotional intelligence to read between the lines, accurately interpret the intentions of others, and show empathy toward their challenges while firmly protecting business interests.<\/li>\\n<li>Exceptional active listening skills paired with the power of negotiation to secure payments and resolve disputes amicably.<\/li>\\n<li>Demonstrated patience to communicate and clarify complex details effectively to diverse audiences.<\/li>\\n<\/ul>\\n<h4>Attributes &amp; Work Ethic<\/h4>\\n<ul>\\n<li>Proactive, curious thinker with a strong willingness to learn and adapt to new challenges.<\/li>\\n<li>Demonstrates a high level of responsibility, ownership, and commitment to achieving pre-set goals.<\/li>\\n<li>Adaptable schedule flexibility to meet the operational needs of a global business.<\/li>\\n<li>High focus on fast and effective resolution of issues.<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"BG-1048\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-02T02:59:02.361+03:00\",\"created_at\":\"2026-09-24T13:10:46.708+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQ4?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQ4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"146\",\"campaign_id\":\"1046\",\"campaign_title\":\"Booking\/ Danish\/ Hybrid\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Support Representative with Danish for Digital Travel Company\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>We need your expertise!<\/strong><\/p>\\n<p>Be a part of our dynamic team today and help us grow. If you are passionate about travel, then this is role for you. One of the world&rsquo;s largest travel marketplaces,&nbsp;our new client makes it easier for everyone to experience the world by offering&nbsp;memorable travel experiences, a variety of transportation options, and incredible places to stay.<\/p>\\n<p>We have an exciting new opportunity for a Travel Support Representative to join our diverse team. If you are a customer service focused individual with great communication skills, <span data-teams=\\\"true\\\">Danish<\/span> and English language skills, apply now.<\/p>\\n<p>You will deliver high-touch customer care to travelers embarking on worldwide travel, finding solutions for flight, hotels,&nbsp;car rentals&nbsp;&nbsp;and beyond&nbsp;for their trips.<\/p>\\n<p><strong>Do you want standard working time? Not a problem!<\/strong><br \/>Our lines are open 10:00a.m. &ndash; 7:00p.m. Mon-Fri to help you strike an excellent work-life balance!<\/p>\\n<p><strong>Core Responsibilities:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide excellent customer service to our clients via the different channels &nbsp;(inbound calls, outbound calls, email, chat ) and be able to work towards meeting Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Make sure that all customer queries are answered and their concerns are addressed accordingly; demonstrate empathy<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain basic knowledge of client products and\/or services<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Track, document and retrieve information in call tracking database<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Skill Requirements:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in <span data-teams=\\\"true\\\">Danish<\/span>, both written and verbal and working level of English. (With basic understanding to industry related terminologies)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong computer navigation skills,&nbsp;Keyboarding Skills, internet surfing&nbsp;and PC Knowledge<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High school diploma with three to six months of relevant experience &nbsp;is preferred<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Tolerance for repetitive work in a fast-paced, high production work environment<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong customer service skills, great communicator with ability to work as a team member<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to rotate shifts, as needed<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fulltime role with standard working hours Monday &ndash; Friday from 10:00-19:00<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary of 1950 Euro Gross + monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro \/ Hybrid model of working<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"BG-1046\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-29T17:05:57.080+03:00\",\"created_at\":\"2026-09-24T12:50:13.907+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQ2?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQ2\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"147\",\"campaign_id\":\"1045\",\"campaign_title\":\"Booking\/ Bulgarian\/ Sofia(Copy - 09\/24\/26 12:49:55)\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Support Representative with English and Bulgarian for Digital travel company\",\"street\":\"\",\"address\":\"\",\"city\":\"Sofia\",\"state\":\"Sofia\",\"postal_code\":\"1000\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>This position is suitable for candidates who want to work from an office.<\/strong><\/p>\\n<p><strong>We need your expertise!<\/strong><\/p>\\n<p>Be a part of our dynamic team today and help us grow. If you are passionate about travel, then this is role for you. One of the world&rsquo;s largest travel marketplaces,&nbsp;our new client makes it easier for everyone to experience the world by offering&nbsp;memorable travel experiences, a variety of transportation options, and incredible places to stay.<\/p>\\n<p>We have an exciting new opportunity for a Travel Support Representative to join our diverse team. If you are a customer service focused individual with great communication skills, Bulgarian and English language skills, apply now.<\/p>\\n<p>You will deliver high-touch customer care to travelers embarking on worldwide travel, finding solutions for flight, hotels,&nbsp;car rentals&nbsp;&nbsp;and beyond&nbsp;for their trips.<\/p>\\n<p><strong>Do you want standard working time? Not a problem!<\/strong><br \/>Our lines are open<strong> 09:00a.m. &ndash; 6:00p.m. Mon-Fri <\/strong>to help you strike an excellent work-life balance!<\/p>\\n<p><strong>Core Responsibilities:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide excellent customer service to our clients via the different channels &nbsp;(inbound calls, outbound calls, email, chat ) and be able to work towards meeting Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Make sure that all customer queries are answered and their concerns are addressed accordingly; demonstrate empathy<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain basic knowledge of client products and\/or services<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Track, document and retrieve information in call tracking database<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Skill Requirements:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in Bulgarian both written and verbal&nbsp;and working level of&nbsp;English.&nbsp;(With basic understanding to industry related terminologies)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong computer navigation skills,&nbsp;Keyboarding Skills, internet surfing&nbsp;and PC Knowledge<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High school diploma with three to six months of relevant experience &nbsp;is preferred<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Tolerance for repetitive work in a fast-paced, high production work environment<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong customer service skills, great communicator with ability to work as a team member<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to rotate shifts, as needed<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fulltime role with standard working hours Monday &ndash; Friday from 09:00-18:00<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Salary at the amount of <strong>1200<\/strong><strong>&nbsp;EUR gross<\/strong> with&nbsp;monthly&nbsp;performance-based&nbsp;bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"BG-1045\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-24T12:50:56.369+03:00\",\"created_at\":\"2026-09-24T12:49:55.227+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQ1?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQ1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"148\",\"campaign_id\":\"1044\",\"campaign_title\":\"Booking Collections \/ Polish \/ WAH\",\"campaign_type\":\"job_application\",\"job_title\":\"Credit Collection Agent with Polish\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>As a Credit Collection agent at Concentrix, you will be the main point of contact for invoice and financial-related matters for our partners (hotels). In this dynamic role, you will navigate <strong>outbound collection<\/strong> tasks prioritized through worklists generated by our collection platform. This position requires a balance of empathy, analytical problem-solving, and strong negotiation skills to ensure all invoices are paid to terms while building and maintaining excellent B2B relationships. Due to the fast-paced nature of the organization, you must possess a strong sense of ownership, a willingness to learn, and the drive to deliver fast resolutions.<\/p>\\n<h4>Key Responsibilities<\/h4>\\n<ul>\\n<li>Manage daily collections and partner inquiries by effectively navigating dynamic worklists provided by the collection platform.<\/li>\\n<li>Take full ownership of financial investigations, aiming for fast and accurate resolutions to reduce credit balances and improve cycle times.<\/li>\\n<li>Proactively investigate complex partner inquiries, identify underlying issues, and independently seek support or define escalation paths when standard guidelines are not available.<\/li>\\n<li>Communicate cross-functionally with internal and external teams to facilitate knowledge sharing and resolve business challenges.<\/li>\\n<li>Act as a dedicated business partner to internal and external stakeholders, exercising patience to communicate complex financial details clearly to partners.<\/li>\\n<\/ul>\\n<p><strong>Do you want standard working time? Not a problem!<\/strong><br \/>Our lines are open 09:00a.m. &ndash; 6:00p.m. Mon-Fri to help you strike an excellent work-life balance!<\/p>\\n<p><strong>We offer a competitive monthly salary of 1750 Euro Gross and a fully remote work model!<\/strong><\/p>\\n<h4>Qualifications &amp; Skills<\/h4>\\n<h4>Technical &amp; Analytical Skills<\/h4>\\n<ul>\\n<li>Excellent PC skills with the ability to comfortably work with, navigate, and multitask across different programs, internal tools, and collections software simultaneously.<\/li>\\n<li>Previous background experience in banking, financial accounts, or B2B collections is a strong plus.<\/li>\\n<li>Strong investigation and review skills, demonstrating a smart and agile approach to analyzing data and interpreting financial situations.<\/li>\\n<\/ul>\\n<h4>Soft Skills &amp; Communication<\/h4>\\n<ul>\\n<li>Good verbal and written communication skills in<span data-teams=\\\"true\\\">&nbsp;<strong>Polish<\/strong><\/span><strong>&nbsp;<\/strong>and<strong> English<\/strong>.<\/li>\\n<li>High emotional intelligence to read between the lines, accurately interpret the intentions of others, and show empathy toward their challenges while firmly protecting business interests.<\/li>\\n<li>Exceptional active listening skills paired with the power of negotiation to secure payments and resolve disputes amicably.<\/li>\\n<li>Demonstrated patience to communicate and clarify complex details effectively to diverse audiences.<\/li>\\n<\/ul>\\n<h4>Attributes &amp; Work Ethic<\/h4>\\n<ul>\\n<li>Proactive, curious thinker with a strong willingness to learn and adapt to new challenges.<\/li>\\n<li>Demonstrates a high level of responsibility, ownership, and commitment to achieving pre-set goals.<\/li>\\n<li>Adaptable schedule flexibility to meet the operational needs of a global business.<\/li>\\n<li>High focus on fast and effective resolution of issues.<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"BG-1044\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-29T14:55:53.540+03:00\",\"created_at\":\"2026-09-24T12:27:52.412+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQ0?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQ0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"149\",\"campaign_id\":\"1043\",\"campaign_title\":\"Booking Collections \/ Czech \/ WAH\",\"campaign_type\":\"job_application\",\"job_title\":\"Credit Collection Agent with Czech\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>As a Credit Collection agent at Concentrix, you will be the main point of contact for invoice and financial-related matters for our partners (hotels). In this dynamic role, you will navigate <strong>outbound collection<\/strong> tasks prioritized through worklists generated by our collection platform. This position requires a balance of empathy, analytical problem-solving, and strong negotiation skills to ensure all invoices are paid to terms while building and maintaining excellent B2B relationships. Due to the fast-paced nature of the organization, you must possess a strong sense of ownership, a willingness to learn, and the drive to deliver fast resolutions.<\/p>\\n<h4>Key Responsibilities<\/h4>\\n<ul>\\n<li>Manage daily collections and partner inquiries by effectively navigating dynamic worklists provided by the collection platform.<\/li>\\n<li>Take full ownership of financial investigations, aiming for fast and accurate resolutions to reduce credit balances and improve cycle times.<\/li>\\n<li>Proactively investigate complex partner inquiries, identify underlying issues, and independently seek support or define escalation paths when standard guidelines are not available.<\/li>\\n<li>Communicate cross-functionally with internal and external teams to facilitate knowledge sharing and resolve business challenges.<\/li>\\n<li>Act as a dedicated business partner to internal and external stakeholders, exercising patience to communicate complex financial details clearly to partners.<\/li>\\n<\/ul>\\n<p><strong>Do you want standard working time? Not a problem!<\/strong><br \/>Our lines are open 09:00a.m. &ndash; 6:00p.m. Mon-Fri to help you strike an excellent work-life balance!<\/p>\\n<p><strong>We offer a competitive monthly salary of 1750 Euro Gross and a fully remote work model!<\/strong><\/p>\\n<h4>Qualifications &amp; Skills<\/h4>\\n<h4>Technical &amp; Analytical Skills<\/h4>\\n<ul>\\n<li>Excellent PC skills with the ability to comfortably work with, navigate, and multitask across different programs, internal tools, and collections software simultaneously.<\/li>\\n<li>Previous background experience in banking, financial accounts, or B2B collections is a strong plus.<\/li>\\n<li>Strong investigation and review skills, demonstrating a smart and agile approach to analyzing data and interpreting financial situations.<\/li>\\n<\/ul>\\n<h4>Soft Skills &amp; Communication<\/h4>\\n<ul>\\n<li>Good verbal and written communication skills in <strong>Czech&nbsp;<\/strong>and<strong> English<\/strong>.<\/li>\\n<li>High emotional intelligence to read between the lines, accurately interpret the intentions of others, and show empathy toward their challenges while firmly protecting business interests.<\/li>\\n<li>Exceptional active listening skills paired with the power of negotiation to secure payments and resolve disputes amicably.<\/li>\\n<li>Demonstrated patience to communicate and clarify complex details effectively to diverse audiences.<\/li>\\n<\/ul>\\n<h4>Attributes &amp; Work Ethic<\/h4>\\n<ul>\\n<li>Proactive, curious thinker with a strong willingness to learn and adapt to new challenges.<\/li>\\n<li>Demonstrates a high level of responsibility, ownership, and commitment to achieving pre-set goals.<\/li>\\n<li>Adaptable schedule flexibility to meet the operational needs of a global business.<\/li>\\n<li>High focus on fast and effective resolution of issues.<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"BG-1043\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-29T14:51:30.188+03:00\",\"created_at\":\"2026-09-24T12:17:02.036+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQz?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"150\",\"campaign_id\":\"1042\",\"campaign_title\":\"Booking Collections \/ Greek \/ WAH\",\"campaign_type\":\"job_application\",\"job_title\":\"Credit Collection Agent with Greek\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>As a Credit Collection agent at Concentrix, you will be the main point of contact for invoice and financial-related matters for our partners (hotels). In this dynamic role, you will navigate <strong>outbound collection<\/strong> tasks prioritized through worklists generated by our collection platform. This position requires a balance of empathy, analytical problem-solving, and strong negotiation skills to ensure all invoices are paid to terms while building and maintaining excellent B2B relationships. Due to the fast-paced nature of the organization, you must possess a strong sense of ownership, a willingness to learn, and the drive to deliver fast resolutions.<\/p>\\n<h4>Key Responsibilities<\/h4>\\n<ul>\\n<li>Manage daily collections and partner inquiries by effectively navigating dynamic worklists provided by the collection platform.<\/li>\\n<li>Take full ownership of financial investigations, aiming for fast and accurate resolutions to reduce credit balances and improve cycle times.<\/li>\\n<li>Proactively investigate complex partner inquiries, identify underlying issues, and independently seek support or define escalation paths when standard guidelines are not available.<\/li>\\n<li>Communicate cross-functionally with internal and external teams to facilitate knowledge sharing and resolve business challenges.<\/li>\\n<li>Act as a dedicated business partner to internal and external stakeholders, exercising patience to communicate complex financial details clearly to partners.<\/li>\\n<\/ul>\\n<p><strong>Do you want standard working time? Not a problem!<\/strong><br \/>Our lines are open 09:00a.m. &ndash; 6:00p.m. Mon-Fri to help you strike an excellent work-life balance!<\/p>\\n<p><strong>We offer a competitive monthly salary of 1450 Euro Gross and a fully remote work model!<\/strong><\/p>\\n<h4>Qualifications &amp; Skills<\/h4>\\n<h4>Technical &amp; Analytical Skills<\/h4>\\n<ul>\\n<li>Excellent PC skills with the ability to comfortably work with, navigate, and multitask across different programs, internal tools, and collections software simultaneously.<\/li>\\n<li>Previous background experience in banking, financial accounts, or B2B collections is a strong plus.<\/li>\\n<li>Strong investigation and review skills, demonstrating a smart and agile approach to analyzing data and interpreting financial situations.<\/li>\\n<\/ul>\\n<h4>Soft Skills &amp; Communication<\/h4>\\n<ul>\\n<li>Good verbal and written communication skills in<span data-teams=\\\"true\\\">&nbsp;<strong>Greek<\/strong><\/span><strong>&nbsp;<\/strong>and<strong> English<\/strong>.<\/li>\\n<li>High emotional intelligence to read between the lines, accurately interpret the intentions of others, and show empathy toward their challenges while firmly protecting business interests.<\/li>\\n<li>Exceptional active listening skills paired with the power of negotiation to secure payments and resolve disputes amicably.<\/li>\\n<li>Demonstrated patience to communicate and clarify complex details effectively to diverse audiences.<\/li>\\n<\/ul>\\n<h4>Attributes &amp; Work Ethic<\/h4>\\n<ul>\\n<li>Proactive, curious thinker with a strong willingness to learn and adapt to new challenges.<\/li>\\n<li>Demonstrates a high level of responsibility, ownership, and commitment to achieving pre-set goals.<\/li>\\n<li>Adaptable schedule flexibility to meet the operational needs of a global business.<\/li>\\n<li>High focus on fast and effective resolution of issues.<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"BG-1042\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-29T11:17:51.309+03:00\",\"created_at\":\"2026-09-24T11:39:10.070+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQy?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1572\",\"campaign_id\":\"96\",\"campaign_title\":\"R1764866 Turkish Content Moderator - Amman \",\"campaign_type\":\"job_application\",\"job_title\":\"Turkish Content Moderator - Amman \",\"street\":\"JOR Amman - Suliman Al Nabulsi St, Abdali Mall Building, Abdali Boulevard, Amman, Jordan\",\"address\":\"JOR Amman - Suliman Al Nabulsi St, Abdali Mall Building, Abdali Boulevard, Amman, Jordan\",\"city\":\"Amman\",\"state\":\"\",\"postal_code\":\"11190\",\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"Turkish Content Moderator - Amman \",\"long_description\":\"<div><ul><li>Review, investigate, and moderate user-generated content in Turkish, including text, images, videos, and other media formats.<\/li><li>Enforce platform policies and community guidelines consistently and accurately.<\/li><li>Identify content that violates policies and take appropriate moderation actions.<\/li><li>Escalate complex or sensitive cases according to established procedures.<\/li><li>Maintain productivity, quality, and accuracy targets while handling content queues.<\/li><li>Stay up to date with policy changes and moderation guidelines.<\/li><li>Collaborate with internal teams to support operational and quality objectives.<\/li><li>Handle potentially sensitive content while maintaining professionalism and objectivity.<\/li><\/ul><h3>Qualifications &amp; Skills<\/h3><ul><li>Native or near-native proficiency in <b>Turkish<\/b> (spoken and written).<\/li><li>Good command of <b>English<\/b> (minimum B1 level preferred).<\/li><li>Strong attention to detail and analytical skills.<\/li><li>Ability to make objective decisions based on defined guidelines.<\/li><li>Good communication and organizational skills.<\/li><li>Ability to work in a fast-paced environment and meet performance targets.<\/li><li>Basic computer proficiency and familiarity with internet-based platforms.<\/li><\/ul><h3>Preferred Qualifications<\/h3><ul><li>Previous experience in content moderation, customer service, trust and safety, or related fields.<\/li><li>Experience working in multilingual environments.<\/li><li>Familiarity with social media and digital platforms.<\/li><\/ul><h3>Work Environment<\/h3><ul><li>Ability to review content that may be sensitive or graphic in nature.<\/li><li>Work within a structured, performance-driven environment.<\/li><li>Training and ongoing support will be provided.<\/li><\/ul><h3>What We Offer<\/h3><ul><li>Competitive salary and benefits package.<\/li><li>Comprehensive training program.<\/li><li>Career growth and development opportunities.<\/li><li>Inclusive and collaborative work environment.<\/li><li>Opportunity to support one of the world&#39;s leading digital platforms.<\/li><\/ul><p><b>If you are fluent in Turkish and passionate about ensuring a safe and positive online experience, we encourage you to apply.<\/b><\/p><\/div>\",\"ats_external_id\":\"R1764866\",\"location\":\"Amman, Amman\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"monthly\",\"salary_currency\":\"JOD\",\"updated_at\":\"2026-09-30T03:59:20.167+04:00\",\"created_at\":\"2026-09-24T11:17:03.331+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Ng?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"151\",\"campaign_id\":\"1041\",\"campaign_title\":\"Booking Collections \/ Croatian \/ WAH\",\"campaign_type\":\"job_application\",\"job_title\":\"Credit Collection Agent with Croatian\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>As a Credit Collection agent at Concentrix, you will be the main point of contact for invoice and financial-related matters for our partners (hotels). In this dynamic role, you will navigate <strong>outbound collection<\/strong> tasks prioritized through worklists generated by our collection platform. This position requires a balance of empathy, analytical problem-solving, and strong negotiation skills to ensure all invoices are paid to terms while building and maintaining excellent B2B relationships. Due to the fast-paced nature of the organization, you must possess a strong sense of ownership, a willingness to learn, and the drive to deliver fast resolutions.<\/p>\\n<h4>Key Responsibilities<\/h4>\\n<ul>\\n<li>Manage daily collections and partner inquiries by effectively navigating dynamic worklists provided by the collection platform.<\/li>\\n<li>Take full ownership of financial investigations, aiming for fast and accurate resolutions to reduce credit balances and improve cycle times.<\/li>\\n<li>Proactively investigate complex partner inquiries, identify underlying issues, and independently seek support or define escalation paths when standard guidelines are not available.<\/li>\\n<li>Communicate cross-functionally with internal and external teams to facilitate knowledge sharing and resolve business challenges.<\/li>\\n<li>Act as a dedicated business partner to internal and external stakeholders, exercising patience to communicate complex financial details clearly to partners.<\/li>\\n<\/ul>\\n<p><strong>Do you want standard working time? Not a problem!<\/strong><br \/>Our lines are open 09:00a.m. &ndash; 6:00p.m. Mon-Fri to help you strike an excellent work-life balance!<\/p>\\n<p><strong>We offer a competitive monthly salary of 1650 Euro Gross and a fully remote work model!<\/strong><\/p>\\n<h4>Qualifications &amp; Skills<\/h4>\\n<h4>Technical &amp; Analytical Skills<\/h4>\\n<ul>\\n<li>Excellent PC skills with the ability to comfortably work with, navigate, and multitask across different programs, internal tools, and collections software simultaneously.<\/li>\\n<li>Previous background experience in banking, financial accounts, or B2B collections is a strong plus.<\/li>\\n<li>Strong investigation and review skills, demonstrating a smart and agile approach to analyzing data and interpreting financial situations.<\/li>\\n<\/ul>\\n<h4>Soft Skills &amp; Communication<\/h4>\\n<ul>\\n<li>Good verbal and written communication skills in <strong>Croatian&nbsp;<\/strong>and<strong> English<\/strong>.<\/li>\\n<li>High emotional intelligence to read between the lines, accurately interpret the intentions of others, and show empathy toward their challenges while firmly protecting business interests.<\/li>\\n<li>Exceptional active listening skills paired with the power of negotiation to secure payments and resolve disputes amicably.<\/li>\\n<li>Demonstrated patience to communicate and clarify complex details effectively to diverse audiences.<\/li>\\n<\/ul>\\n<h4>Attributes &amp; Work Ethic<\/h4>\\n<ul>\\n<li>Proactive, curious thinker with a strong willingness to learn and adapt to new challenges.<\/li>\\n<li>Demonstrates a high level of responsibility, ownership, and commitment to achieving pre-set goals.<\/li>\\n<li>Adaptable schedule flexibility to meet the operational needs of a global business.<\/li>\\n<li>High focus on fast and effective resolution of issues.<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"BG-1041\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-29T11:02:15.954+03:00\",\"created_at\":\"2026-09-24T11:14:10.313+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQx?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"152\",\"campaign_id\":\"1040\",\"campaign_title\":\"Booking\/ Russian \/ WAH\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Support Representative with Russian for Digital Travel Company\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>We need your expertise!<\/strong><\/p>\\n<p>Be a part of our dynamic team today and help us grow. If you are passionate about travel, then this is role for you. One of the world&rsquo;s largest travel marketplaces,&nbsp;our new client makes it easier for everyone to experience the world by offering&nbsp;memorable travel experiences, a variety of transportation options, and incredible places to stay.<\/p>\\n<p>We have an exciting new opportunity for a Travel Support Representative to join our diverse team. If you are a customer service focused individual with great communication skills, Russian and English language skills, apply now.<\/p>\\n<p>You will deliver high-touch customer care to travelers embarking on worldwide travel, finding solutions for flight, hotels,&nbsp;car rentals&nbsp;&nbsp;and beyond&nbsp;for their trips.<\/p>\\n<p><strong>Do you want standard working time? Not a problem!<\/strong><br \/>Our lines are open 10:00a.m. &ndash; 7:00p.m. Mon-Fri to help you strike an excellent work-life balance!<\/p>\\n<p><strong>Core Responsibilities:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide excellent customer service to our clients via the different channels &nbsp;(inbound calls, outbound calls, email, chat ) and be able to work towards meeting Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Make sure that all customer queries are answered and their concerns are addressed accordingly; demonstrate empathy<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain basic knowledge of client products and\/or services<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Track, document and retrieve information in call tracking database<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Skill Requirements:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in Russian, both written and verbal and working level of English. (With basic understanding to industry related terminologies)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong computer navigation skills,&nbsp;Keyboarding Skills, internet surfing&nbsp;and PC Knowledge<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High school diploma with three to six months of relevant experience &nbsp;is preferred<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Tolerance for repetitive work in a fast-paced, high production work environment<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong customer service skills, great communicator with ability to work as a team member<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to rotate shifts, as needed<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fulltime role with standard working hours Monday &ndash; Friday from 10:00-19:00<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary of 1450 Euro Gross + monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work From Home&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"BG-1040\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-29T10:08:04.989+03:00\",\"created_at\":\"2026-09-24T09:34:19.689+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQw?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"920\",\"campaign_id\":\"26785\",\"campaign_title\":\"Specialist II, Fraud Investigation (TCF) R1765798\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist II, Insider Risk & Compliance\",\"street\":\"PHL NCR Makati Work-at-Home\",\"address\":\"PHL NCR Makati Work-at-Home\",\"city\":\"National Capital Region\",\"state\":\"National Capital Region\",\"postal_code\":\"1229\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Role Description<\/p><p>The Insider Risk and Compliance Inspector, Junior focuses on proactive identification of threats and risks to the security of sensitive assets, data, and information, and driving and enhancing the fraud prevention culture and risk-free environment in Concentrix. The Inspector, Junior supports in executing the objectives of the Insider Risk and Compliance program to deter, detect and mitigate security and insider risks, including establishing capability to monitor and audit information for holistic risk management, establishing employee awareness and training materials, gathering information for a centralized analysis, reporting and response capability.<\/p><p>Security Risks to be identified include but are not limited to: Procurement, Finance, Human Resources, Privacy, MIS, Operational, IT, and all security risks impacting business. Required to collaborate with respective departments (IT, HR, Legal, etc.) for supporting preparation of pragmatic action plans. The Inspector, Junior supports and performs Global Security Assessments (GSAs) \u2013 a holistic assessment (technology, HR, operations, finance, etc.) of risks being faced by delivery operations \u2013 as well as conducting\/leading No Notice Inspections (NNIs).<\/p><p>Responsibilities<\/p><p>\u2022\\tProvide support to the Sr. investigator in operationalizing and continuous improvement of the Insider Risk and Compliance Program.<\/p><p>\u2022\\tDiscuss Insider Risk and Compliance objectives in all relevant conversations with Concentrix Account leadership \u2013 TLs, SMEs, HR focal, DPEs, etc.<\/p><p>\u2022\\tPrepare metrics, reporting, and maintain governance trackers for all work areas.<\/p><p>\u2022\\tEnsure daily\/weekly\/monthly reporting on all work activities; follow up regularly with businesses for action plan closures.<\/p><p>\u2022\\tDrive the highest Integrity and Ethical standards across the staff and the organization during all interactions.<\/p><p>\u2022\\tEnsure innovation is part of the risk remediation in Accounts, through technology or tools when applicable.<\/p><p>\u2022\\tParticipate in assigned GSAs\/NNIs for the site or accounts.<\/p><p>\u2022\\tIdentify risk areas as well as document and maintain artefacts for reviews conducted.<\/p><p>\u2022\\tDocument corrective and preventive measures and draft NNI\/GSA reports.<\/p><p>\u2022\\tConduct analysis of operational data to identify trends, root causes of business issues, and\/or opportunities.<\/p><p>\u2022\\tActively mentor Insider Risk and Compliance team&#39;s less tenured employees.<\/p><p>\u2022\\tConduct security attestations (as required) for assigned Accounts or sites.<\/p><p>\u2022\\tDrive risk closures for assigned sites or Accounts \u2013 for Non-Strategic Accounts, drive open risk findings to closure for NNIs, Investigations and GSAs; for Strategic Accounts, discuss risk findings\/observations with BISOs.<\/p><p>\u2022\\tEscalate operational issues in a timely manner following the escalation path.<\/p><p>\u2022\\tActively participate and provide support to investigative actions like log correlation, floor walk, etc.<\/p><p>\u2022\\tLead assigned investigations.<\/p><p>\u2022\\tMaintain relevant records retention, legal, HR, Privacy guidelines for all activity.<\/p><p>\u2022\\tAssist in preparing education materials as and when necessary.<\/p><p>Accountability<\/p><p>\u2022\\tEnsure teamwork and support co-workers, supervisors and external\/internal team members to achieve the objectives of the Insider Risk and Compliance Team.<\/p><p>\u2022\\tEmbedding of Insider Risk and Compliance framework in the culture of the organization through meaningful discussions during all staff interactions.<\/p><p>\u2022\\tAssigned areas of risk ownership are tracked to closure and presented to required stakeholders in a timely manner.<\/p><p>\u2022\\tEnsure relevant records retention, legal, HR, Privacy guidelines are followed and utilized for all activity.<\/p><p>Education &amp; Experience<\/p><p>\u2022\\tEducation: Bachelor&#39;s degree in Criminal Justice or relevant area of study.<\/p><p>\u2022\\tExperience: 5 to 8 years of experience working in risk management, compliance, internal controls, or criminal, internal, or cyber investigations.<\/p><p>Required Skills<\/p><p>\u2022\\tUnderstanding of BPO environment and common business procedures, practices and standards.<\/p><p>\u2022\\tAbility to identify performance and opportunity gaps.<\/p><p>\u2022\\tDetail oriented with excellent analytical and critical thinking skills.<\/p><p>\u2022\\tBackground in identifying cyber or fraudulent suspicious activity.<\/p><p>\u2022\\tAbility to effectively communicate findings to senior team members and to Concentrix stakeholders.<\/p><p>\u2022\\tTravel will be required both domestically and internationally.<br \/><b>. <\/b><span style=\\\"font-size:inherit\\\">Complete all assigned, mandatory training within the timeframe provided<\/span><\/p><p><b><span style=\\\"font-size:inherit\\\">. <\/span><\/b><span style=\\\"font-size:inherit\\\">Conduct and\/or participate in regularly scheduled 1:1 meetings with direct manager and\/or direct reports<\/span><\/p>\",\"ats_external_id\":\"R1765798\",\"location\":\"National Capital Region, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"1535729.56\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-09-28T22:08:05.694+08:00\",\"created_at\":\"2026-09-24T04:06:05.122+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjc4NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-Makati-Work-at-Home\/Specialist-II--Insider-Risk---Compliance_R1765798\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Insider Risk & Compliance\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"National Capital Region\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1229\",\"primary_location\":{\"id\":\"PH-WAH-MAKAT-00\",\"wid\":\"bb20f395fa3c01a23310845e770755a9\",\"descriptor\":\"PHL NCR Makati Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"janeil.pranada@concentrix.com\"},\"first_name\":\"Pranada, Janeil\"},\"categories\":[{\"descriptor\":\"CF Insider Risk & Compliance\"}],\"recruiters\":[{\"id\":\"102474987\",\"wid\":\"8845dcaeacef103757b9779b87bd0000\",\"descriptor\":\"Janeil Pranada (102474987)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT1024\",\"descriptor\":\"Specialist II, Fraud Investigation (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-388722\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-Makati-Work-at-Home\/Specialist-II--Insider-Risk---Compliance_R1765798\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-Makati-Work-at-Home\/Specialist-II--Insider-Risk---Compliance_R1765798\/apply\",\"job_requisition_id\":\"R1765798\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"f2a4d05054ea101570c0945e75e80000\",\"descriptor\":\"W0ZVEW Phgeo_Hq\",\"reference_id\":\"W0ZVEW\",\"custom_reference_id\":\"W0ZVEW\",\"company_reference_id\":null},{\"wid\":\"73378e056c4610156e9d86e7066a0000\",\"descriptor\":\"23156 - Opexother - PHGEOHQ\",\"reference_id\":\"PHGEOHQ\",\"custom_reference_id\":\"PHGEOHQ\",\"company_reference_id\":null},{\"wid\":\"613f8b27b3fb10165c70a716bf6c0000\",\"descriptor\":\"(GEO) GLOBAL SECURITY\",\"reference_id\":\"GEOGLOBALSECURI\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"emil.cayanan@concentrix.com\"},\"first_name\":\"Emil Mark Cayanan (223504)\"},\"category_groups\":[{\"id\":\"CF Global Security Group\",\"wid\":\"0227dc387a09019391b032fceb6566db\",\"descriptor\":\"Global Security Group\"}],\"job_requisition\":{\"id\":\"R1765798\",\"wid\":\"443364c40ba71030a6d98b0d066a0000\",\"descriptor\":\"Specialist II, Insider Risk & Compliance\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-8\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"921\",\"campaign_id\":\"26773\",\"campaign_title\":\"Specialist, Bid Proposals R1766870\",\"campaign_type\":\"job_application\",\"job_title\":\"Business Development & Solution Design Specialist\",\"street\":\"JOR Amman - 1 Rafiq Al Hariri Ave, Edgo Building, Abdali Boulevard, Amman, Jordan\u00a0\",\"address\":\"JOR Amman - 1 Rafiq Al Hariri Ave, Edgo Building, Abdali Boulevard, Amman, Jordan\u00a0\",\"city\":\"Amman\",\"state\":null,\"postal_code\":\"11190\",\"region\":null,\"country\":\"Jordan\",\"short_description\":\"\",\"long_description\":\"<p><b>Business Development &amp; Solution Design Specialist <\/b><\/p><p><b>Position Overview:<\/b><\/p><p>Concentrix is seeking a driven and technically astute Business Development &amp; Solution Design Specialist. This hybrid role bridges high-impact outbound pipeline generation with front-line consultative solutioning. In this position, you will be responsible for identifying, prospecting, and engaging prospective enterprise clients, while working collaboratively to architect tailored customer experience (CX), digital transformation, and business process outsourcing (BPO) solutions. You will serve as the initial strategic touchpoint for enterprise accounts, translating complex operational bottlenecks into viable, technology-enabled operational models. A critical component of this role involves rigorous tracking and the delivery of detailed weekly performance reports to leadership.<\/p><br \/><p> <b>Key Responsibilities<\/b>:<\/p><br \/><p><b>1.Outbound Prospecting &amp; Lead Generation<\/b><\/p><ul><li>Identify, research, and map key enterprise target accounts across designated verticals (e.g., Technology, Retail\/E-Commerce, Banking &amp; Financial Services, Travel &amp; Hospitality). <\/li><li>Execute multi-channel outbound campaigns (cold outreach, social selling, etc.)<\/li><li> Qualify inbound and outbound enterprise opportunities, uncovering business pains, buying cycles, and budget parameters. <\/li><li>Manage and maintain accurate pipeline data, account research, and outreach metrics within CRM platforms (e.g., Salesforce).<\/li><li> Design, maintain, and present comprehensive weekly Excel reports detailing pipeline health, outreach conversion metrics, meeting booking rates, and account engagement progress to sales leadership.<\/li><\/ul><p><b> 2. Consultative Solutioning &amp; Pre-Sales Design <\/b><\/p><ul><li>Partner with Commercial Directors, Enterprise Sales Leaders, and Solution Architects to co-design bespoke service delivery models (onshore, nearshore, offshore, and work-at-home models). <\/li><li>Conduct preliminary discovery sessions to gather requirements regarding staffing volumes (FTEs), operating hours, technology stacks, contact channel mix (voice, chat, social, AI bot deflection), and language requirements.<\/li><li> Contribute to commercial pricing inputs, volume forecasts, and scope-of-work assumptions alongside Pricing and Operations teams, heavily utilizing Excel to build out initial staffing models, cost estimations, and scenario analyses. <\/li><\/ul><br \/><p><b>3. Pitch &amp; Proposal Development (RFP \/ RFI)<\/b> <\/p><ul><li> Contribute directly to RFP\/RFI responses, ensuring value propositions, case studies, and solution narratives are aligned with client objectives. <\/li><li> Build compelling, executive-ready presentation decks, business case justifications, and ROI models for client discovery and pitch meetings. <\/li><li>Participate actively in prospective client pitches, articulating the operational, technological, and commercial value of the proposed solution.<\/li><\/ul><p> <b>Core Skills &amp; Competencies <\/b><\/p><p><b>Technical &amp; Industry Expertise <\/b><\/p><ul><li>Advanced Microsoft Excel Proficiency: Deep capability in data manipulation, complex formulas, PivotTables, conditional formatting. <\/li><li>BPO &amp; CX Domain Knowledge: Strong understanding of contact center operations, customer journey design, SLA\/KPI metrics, and operating models<\/li><li>Pipeline Management Tools: Proficiency in modern sales enablement and CRM tools (Salesforce, LinkedIn Sales Navigator, etc.<\/li><li>Proposal &amp; Solution Engineering: Ability to structure formal RFPs, pitch presentations, and basic operational staffing\/costing frameworks.<b> <\/b><\/li><\/ul><p><b>Professional &amp; Consultative Strengths<\/b><\/p><ul><li>Analytical &amp; Reporting Acumen: High discipline in tracking daily\/weekly activities and a proven ability to translate raw pipeline data into actionable strategic insights via structured weekly reports<\/li><li> Strategic Prospecting: Proven ability to penetrate enterprise accounts and secure discovery meetings with senior decision-makers.<\/li><li>Consultative Problem Solving: Ability to quickly synthesize raw client data, diagnose inefficiencies, and recommend structured solution frameworks.<\/li><li>Collaboration &amp; Orchestration: High capability to work cross-functionally across Operations, Legal, Pricing, Workforce Management (WFM), and Technical Solution teams.<\/li><\/ul><br \/><p> <b>Candidate Qualifications:<\/b><\/p><br \/><ul><li>Willing and able to work from either <b>Amman<\/b> or <b>Irbid<\/b> site.<\/li><li>Bachelor&#39;s degree in <b>business administration, Engineering, Management, Marketing,<\/b> or a related field.<\/li><li><b>3-6 years of experience<\/b> in enterprise business development, pre-sales solutioning, sales engineering, or related commercial roles.<\/li><li>Demonstrated track record of achieving or exceeding pipeline generation and business development targets.<\/li><li>Strong analytical capabilities with proven experience building and managing data-driven operational models and reports using <b>Microsoft Excel<\/b>.<\/li><li>Excellent stakeholder management, communication, and presentation skills.<\/li><li>Ability to translate business requirements into commercial and operational solutions.<\/li><\/ul>\",\"ats_external_id\":\"R1766870\",\"location\":\"Amman\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-03T02:04:20.950+08:00\",\"created_at\":\"2026-09-24T02:04:00.384+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjc3Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JOR-Amman---1-Rafiq-Al-Hariri-Ave-Edgo-Building-Abdali-Boulevard-Amman-Jordan\/Business-Development---Solution-Design-Specialist_R1766870-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Sales and Account Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0bbb7c955640000\",\"descriptor\":\"Concentrix S.A.S (Jordan) LLC\",\"reference_id\":\"WJO01\",\"organization_reference_id\":\"WJO01\"},\"location\":{\"city\":\"Amman\",\"state\":null,\"country\":{\"wid\":\"809723fc85024f499ca856efcd8d6b34\",\"iso2\":\"JO\",\"iso3\":\"JOR\",\"descriptor\":\"Jordan\",\"iso_numeric\":\"400\"},\"postal_code\":\"11190\",\"primary_location\":{\"id\":\"JO-AMM-EDGOB-01\",\"wid\":\"758843d2c957101d47aa0d135b9a0000\",\"descriptor\":\"JOR Amman - 1 Rafiq Al Hariri Ave, Edgo Building, Abdali Boulevard, Amman, Jordan\u00a0\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"hadeel.alrawashdeh@concentrix.com\"},\"first_name\":\"Alrawashdeh, Hadeel Monther Issa (\u0647\u062f\u064a\u0644 \u0645\u0646\u0630\u0631 \u0639\u064a\u0633\u0649 \u0627\u0644\u0631\u0648\u0627\u0634\u062f\u0629)\"},\"categories\":[{\"descriptor\":\"CF Sales and Account Management\"}],\"recruiters\":[{\"id\":\"102380097\",\"wid\":\"d5b3219023f0102b3f51360ef9d70001\",\"descriptor\":\"Hala Hani Ismail (\u062d\u0644\u0627 \u0647\u0627\u0646\u064a \u0627\u0633\u0645\u0627\u0639\u064a\u0644) (102380097)\"},{\"id\":\"102386383\",\"wid\":\"d5b3219023f0102b3db90767ab8b0003\",\"descriptor\":\"Hadeel Monther Alrawashdeh (\u0647\u062f\u064a\u0644 \u0645\u0646\u0630\u0631 \u0627\u0644\u0631\u0648\u0627\u0634\u062f\u0629) (102386383)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1458\",\"descriptor\":\"Specialist, Sales & Account Management\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389461\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JOR-Amman---1-Rafiq-Al-Hariri-Ave-Edgo-Building-Abdali-Boulevard-Amman-Jordan\/Business-Development---Solution-Design-Specialist_R1766870-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JOR-Amman---1-Rafiq-Al-Hariri-Ave-Edgo-Building-Abdali-Boulevard-Amman-Jordan\/Business-Development---Solution-Design-Specialist_R1766870-1\/apply\",\"job_requisition_id\":\"R1766870\"}],\"organizations\":[{\"wid\":\"5a03f0bff16e101ac0bbb7c955640000\",\"descriptor\":\"Concentrix S.A.S (Jordan) LLC\",\"reference_id\":\"WJO01\",\"custom_reference_id\":null,\"company_reference_id\":\"WJO01\"}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"waed.alhawamdeh@concentrix.com\"},\"first_name\":\"Waed Alhawamdeh (102379970)\"},\"category_groups\":[{\"id\":\"CF Sales_Account Management Group\",\"wid\":\"0227dc387a0901ea4514e199ed6567ed\",\"descriptor\":\"Sales & Account Management Group\"}],\"job_requisition\":{\"id\":\"R1766870\",\"wid\":\"1fd0c606cbd110309e21a961d0bb0000\",\"descriptor\":\"Business Development & Solution Design Specialist\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"922\",\"campaign_id\":\"26734\",\"campaign_title\":\"People Solutions Generalist II R1764466\",\"campaign_type\":\"job_application\",\"job_title\":\"PS Generalist II\",\"street\":\"PHL Quezon City - CyberWest Bldg 6th Flr\",\"address\":\"PHL Quezon City - CyberWest Bldg 6th Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"tbd\",\"long_description\":\"<p>tbd<\/p>\",\"ats_external_id\":\"R1764466\",\"location\":\"Quezon City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-09-24T00:06:25.742+08:00\",\"created_at\":\"2026-09-24T00:05:24.883+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjczNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---CyberWest-Bldg-6th-Flr\/PS-Generalist-II_R1764466\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"People Solutions Generalist\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-SMCYB-01\",\"wid\":\"740544c0a47f01343a205b8f1f110b65\",\"descriptor\":\"PHL Quezon City - CyberWest Bldg 6th Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"chayannmarie.consemino@concentrix.com\"},\"first_name\":\"Consemino, Chayann Marie\"},\"categories\":[{\"descriptor\":\"CF People Solutions Generalist\"}],\"recruiters\":[{\"id\":\"101455962\",\"wid\":\"53452289b04801f89dac8debf232d544\",\"descriptor\":\"Chayann Marie Consemino (101455962)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0878\",\"descriptor\":\"People Solutions Generalist II\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-388112\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---CyberWest-Bldg-6th-Flr\/PS-Generalist-II_R1764466\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---CyberWest-Bldg-6th-Flr\/PS-Generalist-II_R1764466\/apply\",\"job_requisition_id\":\"R1764466\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"f9af6d72609801444c36e5193c0699be\",\"descriptor\":\"(SITE) HR GENERALISTS\",\"reference_id\":\"HRGENERALIST\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"kevin.velasquez@concentrix.com\"},\"first_name\":\"Kevin Courtney Velasquez (244392)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1764466\",\"wid\":\"458cd67c5909103094c2d4808dc30000\",\"descriptor\":\"PS Generalist II\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"923\",\"campaign_id\":\"26723\",\"campaign_title\":\"Associate, People Solutions R1764461\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, People Solutions\",\"street\":\"PHL Quezon City - Eton\",\"address\":\"PHL Quezon City - Eton\",\"city\":\"Quezon Ave.\",\"state\":\"National Capital Region\",\"postal_code\":\"1100\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Associate, People Solutions is responsible for evaluating, analyzing, and administering Human Resources programs and working with key stakeholders to build a relationship of trust, ensuring alignment between Human Resources strategy and overall business objectives.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Assist with evaluating, analyzing, and implementing all Human Resources activities which include, but are not limited to employee engagement and relations, compensation and benefits, talent and performance management<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Receive, process and respond to day-to-day employee concerns and coordinate with appropriate stakeholders, as necessary<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Assist with collection, maintain, analyze, and report on various types of key Human Resources metrics to assist management in effective decision making<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare documentary requirements for HR Partners handling labor-related cases, as necessary<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ensure maintenance of accurate and concise records and reports concerning all employee data and all phases of Human Resources processes, working within HRIS tools, in accordance with company policy and statutory\/local laws<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Communicate and reinforce the Company&#39;s values, philosophies, and Leadership Behaviors to assist in development of a high performing organization<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 May help facilitate candidate selection process, as necessary<\/p><p><\/p><p>\u2022 Less than 2 Years of Experience<\/p><p><\/p><h2>Candidate Profile\u00a0<\/h2><p>\u00a0\u2022 University degree preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong communication skills, both written and verbal<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Proficient in\u00a0 Microsoft Office<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to multi-task, prioritize, and meet timelines on deliverables<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Self-starter, sense of urgency, and works well under pressure<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Sense of professionalism and ability to develop relationships<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Performs routine assignments in the entry level of the Professional Career Band. Uses existing procedures to solve routine or standard problems. Typically requires a college or university degree or the equivalent work experience that provides knowledge and exposure to fundamental theories, principles and concepts. Develops competence by performing structured work assignments. Receives instruction, guidance and direction from others.<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1764461\",\"location\":\"Quezon Ave., National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"188.5\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-09-23T22:07:51.582+08:00\",\"created_at\":\"2026-09-23T22:05:39.508+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjcyMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Eton\/Associate--People-Solutions_R1764461-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"People Solutions Generalist\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon Ave.\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1100\",\"primary_location\":{\"id\":\"PH-QUE-ETONC-Y0\",\"wid\":\"b67da9176e3d1062f9e41210367fc31d\",\"descriptor\":\"PHL Quezon City - Eton\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"chayannmarie.consemino@concentrix.com\"},\"first_name\":\"Consemino, Chayann Marie\"},\"categories\":[{\"descriptor\":\"CF People Solutions Generalist\"}],\"recruiters\":[{\"id\":\"101455962\",\"wid\":\"53452289b04801f89dac8debf232d544\",\"descriptor\":\"Chayann Marie Consemino (101455962)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0866\",\"descriptor\":\"Associate, People Solutions\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-388068\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Eton\/Associate--People-Solutions_R1764461-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Eton\/Associate--People-Solutions_R1764461-1\/apply\",\"job_requisition_id\":\"R1764461\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"f9af6d72609801444c36e5193c0699be\",\"descriptor\":\"(SITE) HR GENERALISTS\",\"reference_id\":\"HRGENERALIST\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"josh.reyes@concentrix.com\"},\"first_name\":\"Josh Reyes (100247287)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1764461\",\"wid\":\"76279f637998103093e9115506580000\",\"descriptor\":\"Associate, People Solutions\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"924\",\"campaign_id\":\"26704\",\"campaign_title\":\"Sr. Technical Representative, IT Operations (TCF) R1764280\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Technical Representative, IT Operations\",\"street\":\"MDG Antananarivo - Andraharo Zone Galaxy\",\"address\":\"MDG Antananarivo - Andraharo Zone Galaxy\",\"city\":\"Antananarivo\",\"state\":\"Antananarivo\",\"postal_code\":\"101\",\"region\":null,\"country\":\"Madagascar\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">The <\/span><span style=\\\"color:#111827\\\"><b>Sr. Technical Representative, IT Operations<\/b><\/span> delivers onsite IT operational support for Concentrix Madagascar, helping ensure the availability, reliability, and compliance of end-user computing devices and IT infrastructure. This role provides hands-on deskside support, incident resolution, change implementation, project support, asset management, and operational readiness activities to support uninterrupted business operations across the site.<\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">As a key member of IT Operations, you will help maintain service excellence, support growth initiatives, uphold internal and client requirements, and contribute to efficient, resilient technology operations within the Madagascar sites.<\/span><\/p><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Responsibilities<\/b><\/span><\/h2><ul><li><span style=\\\"color:#374151\\\">Provide onsite deskside support for end users and production operations.<\/span><\/li><li><span style=\\\"color:#374151\\\">Manage incident, service request, and problem tickets in accordance with established SLA commitments.<\/span><\/li><li><span style=\\\"color:#374151\\\">Execute Change Requests, CRQs, Business Recovery Compliance, BRC, and operational maintenance activities.<\/span><\/li><li><span style=\\\"color:#374151\\\">Support workstation deployments, asset movements, hardware replacements, and user onboarding activities.<\/span><\/li><li><span style=\\\"color:#374151\\\">Assist with new site initiatives, business ramp-ups, migrations, and client projects.<\/span><\/li><li><span style=\\\"color:#374151\\\">Maintain asset inventory accuracy and ensure compliance with IT asset management standards.<\/span><\/li><li><span style=\\\"color:#374151\\\">Perform endpoint troubleshooting, software installations, system configurations, and hardware diagnostics.<\/span><\/li><li><span style=\\\"color:#374151\\\">Support IT compliance requirements, audit activities, and security standards.<\/span><\/li><li><span style=\\\"color:#374151\\\">Collaborate with Remote Support, Network, Security, and Production teams to ensure service continuity.<\/span><\/li><li><span style=\\\"color:#374151\\\">Participate in business continuity and disaster recovery readiness activities.<\/span><\/li><li><span style=\\\"color:#374151\\\">Contribute to continuous improvement initiatives and operational efficiency projects.<\/span><\/li><li><span style=\\\"color:#374151\\\">Provide after-hours or emergency support when required by business needs.<\/span><\/li><li><span style=\\\"color:#374151\\\">Complete all assigned, mandatory training within the timeframe provided.<\/span><\/li><li><span style=\\\"color:#374151\\\">Conduct and\/or participate in regularly scheduled 1:1 meetings with your direct manager and\/or direct reports.<\/span><\/li><\/ul><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Qualifications<\/b><\/span><\/h2><ul><li><span style=\\\"color:#374151\\\">Strong knowledge of IT Operations and technical support practices.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience providing deskside support in a production or business operations environment.<\/span><\/li><li><span style=\\\"color:#374151\\\">Ability to manage incidents, service requests, and problems using ServiceNow or an equivalent ticketing system.<\/span><\/li><li><span style=\\\"color:#374151\\\">Hands-on troubleshooting skills across hardware, software, endpoints, and Windows operating systems.<\/span><\/li><li><span style=\\\"color:#374151\\\">Understanding of asset management standards, change management processes, and IT compliance requirements.<\/span><\/li><li><span style=\\\"color:#374151\\\">Awareness of IT security standards and operational controls.<\/span><\/li><li><span style=\\\"color:#374151\\\">Strong customer service orientation with a focus on responsive, reliable support.<\/span><\/li><li><span style=\\\"color:#374151\\\">Effective problem-solving skills with the ability to work independently.<\/span><\/li><li><span style=\\\"color:#374151\\\">Strong communication skills and the ability to collaborate with Remote Support, Network, Security, Production, and business teams.<\/span><\/li><li><span style=\\\"color:#374151\\\">Team-oriented mindset with a commitment to service continuity, operational readiness, and continuous improvement.<\/span><\/li><\/ul>\",\"ats_external_id\":\"R1764280\",\"location\":\"Antananarivo, Antananarivo\",\"job_type\":\"full_time\",\"salary\":\"1520000\",\"salary_type\":\"monthly\",\"salary_currency\":\"MGA\",\"updated_at\":\"2026-09-24T22:05:33.158+08:00\",\"created_at\":\"2026-09-23T18:06:26.767+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjcwNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MDG-Antananarivo---Andraharo-Zone-Galaxy\/Sr-Technical-Representative--IT-Operations_R1764280\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"IT Operations\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"ba3d0bd656f9101ac0b8a14847a50000\",\"descriptor\":\"Concentrix Madagascar\",\"reference_id\":\"WMA01\",\"organization_reference_id\":\"WMA01\"},\"location\":{\"city\":\"Antananarivo\",\"state\":\"Antananarivo\",\"country\":{\"wid\":\"db69cea6446c11de98360015c5e6daf6\",\"iso2\":\"MG\",\"iso3\":\"MDG\",\"descriptor\":\"Madagascar\",\"iso_numeric\":\"450\"},\"postal_code\":\"101\",\"primary_location\":{\"id\":\"MG-ANT-TITAN-01\",\"wid\":\"d400e09d53be101d47a03da815d20000\",\"descriptor\":\"MDG Antananarivo - Andraharo Zone Galaxy\"}},\"languages\":[\"French\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"salwa.salah@concentrix.com\"},\"first_name\":\"Salah, Salwa Mohamed (Salwa mohamed)\"},\"categories\":[{\"descriptor\":\"CF IT Operations\"}],\"recruiters\":[{\"id\":\"103455028\",\"wid\":\"29cd5392a437103cd1e5b2e28ccf0000\",\"descriptor\":\"Salwa Mohamed Salah (Salwa mohamed) (103455028)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0057\",\"descriptor\":\"Sr. Technical Representative, IT Operations (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-388285\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MDG-Antananarivo---Andraharo-Zone-Galaxy\/Sr-Technical-Representative--IT-Operations_R1764280\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MDG-Antananarivo---Andraharo-Zone-Galaxy\/Sr-Technical-Representative--IT-Operations_R1764280\/apply\",\"job_requisition_id\":\"R1764280\"}],\"organizations\":[{\"wid\":\"ba3d0bd656f9101ac0b8a14847a50000\",\"descriptor\":\"Concentrix Madagascar\",\"reference_id\":\"WMA01\",\"custom_reference_id\":null,\"company_reference_id\":\"WMA01\"},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null},{\"wid\":\"613f8b27b3fb10165c6111f1d1d80000\",\"descriptor\":\"(SITE) IT - OPERATIONS\",\"reference_id\":\"SITITOPERATIONS\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"sergethierry.tsitoara@concentrix.com\"},\"first_name\":\"Thierry Tsitoara (103143321)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1764280\",\"wid\":\"0f41a8417bf8103087a955d572070000\",\"descriptor\":\"Sr. Technical Representative, IT Operations\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-8\",\"compensation_grade\":{\"id\":\"CF Grade_T11\",\"wid\":\"3de6ae7f50f010107694774dd4340000\",\"descriptor\":\"Grade T11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1\",\"campaign_id\":\"1794\",\"campaign_title\":\"5Andar - For Sales\",\"campaign_type\":\"job_application\",\"job_title\":\"Consultor de Atendimento | Neg\u00f3cios Imobili\u00e1rios | Curitiba\/PR - Presencial\",\"street\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\",\"address\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\",\"city\":\"Curitiba\",\"state\":\"Paran\u00e1\",\"postal_code\":\"80010-000\",\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<table style=\\\"border-bottom: 1px solid #E7E7E7;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"background: #002632; background-color: #002632; padding: 35px 20px; text-align: center; font-family: Montserrat, Arial, sans-serif;\\\" align=\\\"center\\\" bgcolor=\\\"#002632\\\"><img style=\\\"display: block; border: 0; max-width: 230px; height: auto; margin: 0 auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"230\\\" \/><\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 35px 30px 15px 30px; font-family: Montserrat, Arial, sans-serif; font-size: 30px; line-height: 1.3; font-weight: bold; color: #002632;\\\">Conecte pessoas e transforme jornadas imobili&aacute;rias em experi&ecirc;ncias mais simples<\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 0 30px 25px 30px; font-family: Montserrat, Arial, sans-serif; font-size: 18px; line-height: 1.7; color: #2b2c2c;\\\">Oportunidade presencial no Centro de Curitiba para quem quer atuar com atendimento consultivo, neg&oacute;cios imobili&aacute;rios e acompanhamento de clientes em uma jornada completa.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #002632; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Sua jornada como game-changer come&ccedil;a aqui<\/div>\\nVoc&ecirc; tem excelente comunica&ccedil;&atilde;o, gosta de acompanhar pessoas em decis&otilde;es importantes e quer desenvolver sua carreira no mercado imobili&aacute;rio? Ent&atilde;o essa oportunidade pode ser para voc&ecirc;. <br \/><br \/>Na <strong style=\\\"color: #002632;\\\">Concentrix<\/strong>, grandes experi&ecirc;ncias come&ccedil;am com pessoas. Cada intera&ccedil;&atilde;o &eacute; uma oportunidade de compreender necessidades, esclarecer d&uacute;vidas e tornar jornadas complexas mais simples, organizadas e acolhedoras. <br \/><br \/>Nesta oportunidade, voc&ecirc; ser&aacute; o <strong style=\\\"color: #007380;\\\">ponto focal entre as partes de uma transa&ccedil;&atilde;o imobili&aacute;ria<\/strong>, acompanhando o processo de ponta a ponta e apoiando clientes durante toda a jornada. <br \/><br \/>Voc&ecirc; poder&aacute; orientar informa&ccedil;&otilde;es sobre contratos, acompanhar demandas de p&oacute;s-vendas e contribuir para que cada etapa aconte&ccedil;a com clareza, seguran&ccedil;a e foco em solu&ccedil;&atilde;o. <br \/><br \/>Mais do que atender, voc&ecirc; vai construir relacionamentos, desenvolver sua vis&atilde;o de neg&oacute;cio e abrir novas possibilidades para sua carreira como <strong style=\\\"color: #007380;\\\">game-changer<\/strong>.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Conhe&ccedil;a a oportunidade<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 24px; font-weight: bold; color: #007380; line-height: 1.4; margin-bottom: 18px;\\\">Consultor de Atendimento | Neg&oacute;cios Imobili&aacute;rios | Curitiba\/PR - Presencial<\/div>\\n<strong style=\\\"color: #002632;\\\">No seu dia a dia, voc&ecirc; ir&aacute;:<\/strong> <br \/><br \/>&bull; Ser o ponto focal entre as partes envolvidas em uma transa&ccedil;&atilde;o imobili&aacute;ria. <br \/>&bull; Atuar no processo de ponta a ponta, acompanhando os clientes durante toda a jornada. <br \/>&bull; Apoiar clientes em d&uacute;vidas, solicita&ccedil;&otilde;es e necessidades relacionadas ao processo imobili&aacute;rio. <br \/>&bull; Orientar informa&ccedil;&otilde;es sobre contratos com clareza e aten&ccedil;&atilde;o aos detalhes. <br \/>&bull; Acompanhar demandas de p&oacute;s-vendas e contribuir para a continuidade das tratativas. <br \/>&bull; Organizar informa&ccedil;&otilde;es e acompanhar cada etapa com responsabilidade e senso de prioridade. <br \/>&bull; Trabalhar em colabora&ccedil;&atilde;o com o time para garantir qualidade e uma experi&ecirc;ncia positiva. <br \/>&bull; Contribuir para que cada jornada seja conduzida de forma simples, eficiente e acolhedora.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #002632; background-color: #002632; background-image: linear-gradient(100deg, #002632 0%, #003D5B 25%, #007380 68%, #25E2CC 125%); border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 32px 28px; font-family: Montserrat, Arial, sans-serif; text-align: center; color: #ffffff;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; font-weight: bold; letter-spacing: 0.8px; color: #25e2cc; margin-bottom: 8px;\\\">POTENCIAL DE REMUNERA&Ccedil;&Atilde;O MENSAL<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 36px; line-height: 1.2; font-weight: bold; color: #ffffff; margin-bottom: 10px;\\\">At&eacute; R$ 2.675,30<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.7; color: #ffffff;\\\">Valor considerando o sal&aacute;rio fixo de R$ 1.810,40 e a bonifica&ccedil;&atilde;o de at&eacute; R$ 864,90 por atingimento de metas e presen&ccedil;a.<\/div>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #25E2CC; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 18px;\\\">Remunera&ccedil;&atilde;o e jornada<\/div>\\n<table border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"width: 50%; padding: 14px 16px 16px 0; vertical-align: top; font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.75; color: #2b2c2c;\\\"><strong style=\\\"color: #002632;\\\">Sal&aacute;rio fixo<\/strong><br \/>R$ 1.810,40<\/td>\\n<td style=\\\"width: 50%; padding: 14px 0 16px 16px; vertical-align: top; font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.75; color: #2b2c2c;\\\"><strong style=\\\"color: #002632;\\\">Bonifica&ccedil;&atilde;o<\/strong><br \/>At&eacute; R$ 864,90 por atingimento de metas e presen&ccedil;a<\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"width: 50%; padding: 16px 16px 16px 0; vertical-align: top; border-top: 1px solid #D9E1E3; font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.75; color: #2b2c2c;\\\"><strong style=\\\"color: #002632;\\\">Hor&aacute;rio<\/strong><br \/>Segunda a sexta-feira, das 8h00 &agrave;s 17h48<\/td>\\n<td style=\\\"width: 50%; padding: 16px 0 16px 16px; vertical-align: top; border-top: 1px solid #D9E1E3; font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.75; color: #2b2c2c;\\\"><strong style=\\\"color: #002632;\\\">Intervalo<\/strong><br \/>1 hora<\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"width: 50%; padding: 16px 16px 14px 0; vertical-align: top; border-top: 1px solid #D9E1E3; font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.75; color: #2b2c2c;\\\"><strong style=\\\"color: #002632;\\\">Modelo de trabalho<\/strong><br \/>Presencial<\/td>\\n<td style=\\\"width: 50%; padding: 16px 0 14px 16px; vertical-align: top; border-top: 1px solid #D9E1E3; font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.75; color: #2b2c2c;\\\"><strong style=\\\"color: #002632;\\\">Local<\/strong><br \/>Centro de Curitiba\/PR<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 8px;\\\">Benef&iacute;cios para apoiar sua jornada<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.7; color: #2b2c2c; margin-bottom: 20px;\\\">Queremos oferecer suporte para sua rotina, seu bem-estar, sua fam&iacute;lia e seu desenvolvimento profissional dentro da Concentrix.<\/div>\\n<strong style=\\\"color: #007380;\\\">Mais praticidade para sua rotina<\/strong> <br \/>&bull; Vale-transporte para apoiar seu deslocamento at&eacute; a unidade. <br \/>&bull; Vale-refei&ccedil;&atilde;o e\/ou alimenta&ccedil;&atilde;o no valor de R$ 23,65 por dia de trabalho. <br \/><br \/><strong style=\\\"color: #007380;\\\">Cuidado com voc&ecirc; e sua fam&iacute;lia<\/strong> <br \/>&bull; Assist&ecirc;ncia m&eacute;dica. <br \/>&bull; Assist&ecirc;ncia odontol&oacute;gica. <br \/>&bull; Seguro de vida. <br \/>&bull; Aux&iacute;lio-creche para crian&ccedil;as de at&eacute; 2 anos. <br \/>&bull; Wellhub para apoiar uma rotina mais ativa e equilibrada. <br \/><br \/><strong style=\\\"color: #007380;\\\">Aprendizado e desenvolvimento<\/strong> <br \/>&bull; Um ambiente com muitas oportunidades de aprendizado e troca de experi&ecirc;ncias. <br \/>&bull; Oportunidades de carreira e desenvolvimento profissional. <br \/>&bull; Plano de carreira para apoiar a constru&ccedil;&atilde;o de novas possibilidades dentro da empresa. <br \/><br \/><strong style=\\\"color: #007380;\\\">Um ambiente pensado para boas experi&ecirc;ncias<\/strong> <br \/>&bull; Ambiente de trabalho colorido, diversificado, informal e descontra&iacute;do. <br \/>&bull; Espa&ccedil;o colaborativo para aprender, compartilhar conhecimentos e crescer com o time.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #003D5B; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">O que buscamos em voc&ecirc;<\/div>\\n&bull; Ensino m&eacute;dio completo. <br \/>&bull; Experi&ecirc;ncia anterior com atendimento ao cliente. <br \/>&bull; Excelentes habilidades de comunica&ccedil;&atilde;o verbal e escrita. <br \/>&bull; Proatividade e capacidade de trabalhar em equipe. <br \/>&bull; Organiza&ccedil;&atilde;o, aten&ccedil;&atilde;o aos detalhes e foco na experi&ecirc;ncia do cliente. <br \/>&bull; Familiaridade com ferramentas de CRM e tecnologia aplicada ao atendimento ser&aacute; considerada um diferencial. <br \/>&bull; Disponibilidade para trabalhar presencialmente no Centro de Curitiba.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Como funciona o processo seletivo?<\/div>\\nNosso processo seletivo &eacute; pensado para conhecer melhor o seu perfil e sua conex&atilde;o com a oportunidade: <br \/><br \/><strong style=\\\"color: #002632;\\\">Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final<\/strong> <br \/><br \/>As etapas podem variar conforme a necessidade da posi&ccedil;&atilde;o. Reserve um momento tranquilo para realizar eventuais avalia&ccedil;&otilde;es e siga todas as orienta&ccedil;&otilde;es apresentadas. <br \/><br \/>Depois de se inscrever, acompanhe seus canais de contato. Nosso time poder&aacute; enviar orienta&ccedil;&otilde;es por e-mail, telefone ou WhatsApp.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #25E2CC; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Diversidade que transforma experi&ecirc;ncias<\/div>\\nNa Concentrix, acreditamos que diferentes hist&oacute;rias, experi&ecirc;ncias e perspectivas fortalecem nossos times e ajudam a criar solu&ccedil;&otilde;es ainda melhores. <br \/><br \/>Nossas oportunidades est&atilde;o abertas para <strong style=\\\"color: #007380;\\\">Pessoas com Defici&ecirc;ncia<\/strong>. Queremos construir um ambiente respeitoso, acolhedor e inclusivo, onde cada pessoa possa contribuir com seu potencial. <br \/><br \/>Caso voc&ecirc; precise de algum recurso ou adapta&ccedil;&atilde;o de acessibilidade durante o processo seletivo, informe essa necessidade ao nosso time. Queremos apoiar sua participa&ccedil;&atilde;o em todas as etapas.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Por que dar o pr&oacute;ximo passo com a Concentrix?<\/div>\\nAqui, sua comunica&ccedil;&atilde;o e sua capacidade de acompanhar pessoas em decis&otilde;es importantes podem se transformar em novas habilidades, experi&ecirc;ncias e possibilidades para sua carreira. <br \/><br \/>Voc&ecirc; poder&aacute; desenvolver sua vis&atilde;o de neg&oacute;cio, ampliar sua experi&ecirc;ncia com atendimento consultivo e acompanhar uma jornada imobili&aacute;ria de ponta a ponta. <br \/><br \/>Cada intera&ccedil;&atilde;o ser&aacute; uma oportunidade de aprender, construir relacionamentos e ajudar clientes a avan&ccedil;ar com mais clareza e seguran&ccedil;a. <br \/><br \/><strong style=\\\"color: #002632;\\\">Se voc&ecirc; quer aprender, evoluir e construir uma carreira com impacto, queremos conhecer voc&ecirc;.<\/strong> <br \/><br \/><strong style=\\\"color: #007380;\\\">Candidate-se agora e venha construir sua jornada como game-changer com a Concentrix Brasil.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #002632; background-color: #002632;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 30px 20px; text-align: center; font-family: Montserrat, Arial, sans-serif;\\\" align=\\\"center\\\" bgcolor=\\\"#002632\\\"><img style=\\\"display: block; border: 0; max-width: 190px; height: auto; margin: 0 auto 18px auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"190\\\" \/>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.7; color: #ffffff; margin-bottom: 6px;\\\">Conecte pessoas. Simplifique jornadas. Impulsione sua carreira.<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; line-height: 1.4; font-weight: bold; color: #25e2cc;\\\">O real come&ccedil;a aqui.<\/div>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\",\"ats_external_id\":\"R1766883\",\"location\":\"Curitiba, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1810\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-10-02T20:59:07.125-03:00\",\"created_at\":\"2026-09-23T14:04:33.295-03:00\",\"latitude\":\"-25.4268985\",\"longitude\":\"-49.2651984\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzk0?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzk0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"real_estate\",\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Curitiba\",\"state\":\"Paran\u00e1\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"80010-000\",\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"6977811c1b5b10079e60fa7c03750002\",\"address\":\"jessica.silva31@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"J\u00e9ssica\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-388113\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Consultor-de-Atendimento---Negcios-Imobilirios---Curitiba-PR---Presencial_R1766883\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Consultor-de-Atendimento---Negcios-Imobilirios---Curitiba-PR---Presencial_R1766883\/apply\",\"job_requisition_id\":\"R1766883\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a8701ee9f72fd6b0719e725\",\"address\":\"mayra.souza@concentrix.com\"},\"last_name\":\"Souza\",\"first_name\":\"Mayra\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1766883\",\"wid\":\"71c5a2201b0b1030a17a6f07b60a0000\",\"descriptor\":\"R1766883 Consultor de Atendimento | Neg\u00f3cios Imobili\u00e1rios | Curitiba\/PR - Presencial (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"6977811c1b5b10079e60fa7c03750002\",\"address\":\"jessica.silva31@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"J\u00e9ssica\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"}]}<\/script><script type=\"text\/javascript\">const jobsData = JSON.parse(document.getElementById(\"jobsData\").textContent);<\/script>            <\/div>\n        <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-986f451 e-flex e-con-boxed e-con e-parent\" data-id=\"986f451\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8167406 elementor-widget elementor-widget-text-editor\" data-id=\"8167406\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h6>\u30b2\u30fc\u30e0\u30c1\u30a7\u30f3\u30b8\u30e3\u30fc\u306e\u3054\u7d39\u4ecb<\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56f5ab3 elementor-widget elementor-widget-text-editor\" data-id=\"56f5ab3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>\u79c1\u305f\u3061\u3068\u5171\u306b\u9001\u308b\u4eba\u751f\u3068\u306f\u3053\u3093\u306a\u611f\u3058\u3067\u3059<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65d8876 elementor-pagination-type-bullets elementor-pagination-position-outside elementor-widget elementor-widget-loop-carousel\" data-id=\"65d8876\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;template_id&quot;:56,&quot;_skin&quot;:&quot;post&quot;,&quot;slides_to_show&quot;:&quot;3&quot;,&quot;slides_to_show_tablet&quot;:&quot;2&quot;,&quot;slides_to_show_mobile&quot;:&quot;1&quot;,&quot;slides_to_scroll&quot;:&quot;1&quot;,&quot;edit_handle_selector&quot;:&quot;.elementor-loop-container&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;speed&quot;:500,&quot;pagination&quot;:&quot;bullets&quot;,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"loop-carousel.post\">\n\t\t\t\t\t\t\t<div class=\"swiper elementor-loop-container elementor-grid\" role=\"list\" dir=\"ltr\">\n\t\t\t\t<div class=\"swiper-wrapper\" aria-live=\"off\">\n\t\t<style id=\"loop-56\">.elementor-56 .elementor-element.elementor-element-3b5eb67{--display:flex;--flex-direction:column;--container-widget-width:100%;--container-widget-height:initial;--container-widget-flex-grow:0;--container-widget-align-self:initial;--flex-wrap-mobile:wrap;--gap:0px 0px;--row-gap:0px;--column-gap:0px;}.elementor-56 .elementor-element.elementor-element-194baf3{--display:flex;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-widget-image .widget-image-caption{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}.elementor-56 .elementor-element.elementor-element-3a3ba00 img{border-radius:35px 35px 0px 0px;}.elementor-56 .elementor-element.elementor-element-5d02317{--display:flex;--border-radius:0px 0px 35px 35px;--padding-top:30px;--padding-bottom:30px;--padding-left:30px;--padding-right:30px;}.elementor-56 .elementor-element.elementor-element-5d02317:not(.elementor-motion-effects-element-type-background), .elementor-56 .elementor-element.elementor-element-5d02317 > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-color:#F1F1F1;}.elementor-widget-text-editor{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );color:var( --e-global-color-text );}.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:var( --e-global-color-primary );}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap, .elementor-widget-text-editor.elementor-drop-cap-view-default .elementor-drop-cap{color:var( --e-global-color-primary );border-color:var( --e-global-color-primary );}.elementor-56 .elementor-element.elementor-element-45b647f{font-family:\"Montserrat\", Sans-serif;font-weight:600;color:var( --e-global-color-8adaa76 );}.elementor-widget-theme-post-content{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}<\/style>\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"56\" class=\"elementor elementor-56 swiper-slide e-loop-item e-loop-item-596 post-596 game-changers type-game-changers status-publish has-post-thumbnail hentry\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-3b5eb67 e-flex e-con-boxed e-con e-parent\" data-id=\"3b5eb67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-194baf3 e-con-full e-flex e-con e-child\" data-id=\"194baf3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a3ba00 elementor-widget elementor-widget-image\" data-id=\"3a3ba00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal.webp\" class=\"attachment-large size-large wp-image-595\" alt=\"\u30d3\u30e9\u30eb\u3001\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\uff08\u30c8\u30eb\u30b3\uff09\" srcset=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal.webp 450w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal-300x300.webp 300w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal-150x150.webp 150w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d02317 e-con-full e-flex e-con e-child\" data-id=\"5d02317\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45b647f elementor-widget elementor-widget-text-editor\" data-id=\"45b647f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\u30d3\u30e9\u30eb\u3001\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\uff08\u30c8\u30eb\u30b3\uff09\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d7f317 elementor-widget elementor-widget-theme-post-content\" data-id=\"6d7f317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t\t\n<p>\u79c1\u306f2021\u5e742\u6708\u306b\u30ab\u30b9\u30bf\u30de\u30fc\u4ee3\u8868\u3068\u3057\u3066\u5f53\u793e\u3067\u50cd\u304d\u59cb\u3081\u307e\u3057\u305f\u3002\u540c\u5e74\u3001\u521d\u3081\u3066\u54c1\u8cea\u30b9\u30da\u30b7\u30e3\u30ea\u30b9\u30c8\u30a2\u30b7\u30b9\u30bf\u30f3\u30c8\u306b\u6607\u9032\u3057\u307e\u3057\u305f\u30022022\u5e74\u306b\u306f\u30c1\u30fc\u30e0\u30ea\u30fc\u30c0\u30fc\u306b\u306a\u308a\u30012023\u5e74\u306b\u306f\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u30012024\u5e74\u306b\u306f\u30b7\u30cb\u30a2\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u306b\u6607\u9032\u3057\u307e\u3057\u305f\u3002\u79c1\u304c\u81ea\u5206\u306e\u30ad\u30e3\u30ea\u30a2\u306e\u8ecc\u8de1\u3092\u5171\u6709\u3059\u308b\u7406\u7531\u306f\u3001\u5f53\u793e\u304c\u63d0\u4f9b\u3059\u308b\u30e6\u30cb\u30fc\u30af\u306a\u30ad\u30e3\u30ea\u30a2\u306e\u6a5f\u4f1a\u3092\u5f37\u8abf\u3059\u308b\u305f\u3081\u3067\u3059\u3002\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u306e\u7d99\u7d9a\u7684\u306a\u30b5\u30dd\u30fc\u30c8\u3092\u53d7\u3051\u3001\u79c1\u306f\u5c02\u9580\u7684\u306b\u3082\u500b\u4eba\u7684\u306b\u3082\u6210\u9577\u3059\u308b\u30c1\u30e3\u30f3\u30b9\u3092\u5f97\u307e\u3057\u305f\u3002    <\/p>\n\n<p><\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"56\" class=\"elementor elementor-56 swiper-slide e-loop-item e-loop-item-630 post-630 game-changers type-game-changers status-publish has-post-thumbnail hentry\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-3b5eb67 e-flex e-con-boxed e-con e-parent\" data-id=\"3b5eb67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-194baf3 e-con-full e-flex e-con e-child\" data-id=\"194baf3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a3ba00 elementor-widget elementor-widget-image\" data-id=\"3a3ba00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen.webp\" class=\"attachment-large size-large wp-image-629\" alt=\"\u30cb\u30b9\u30ea\u30fc\u30f3\u3001\u30b3\u30f3\u30c6\u30f3\u30c4\u30e2\u30c7\u30ec\u30fc\u30b7\u30e7\u30f3\u30a2\u30c9\u30d0\u30a4\u30b6\u30fc\uff08\u30e8\u30eb\u30c0\u30f3\uff09\" srcset=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen.webp 450w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen-300x300.webp 300w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen-150x150.webp 150w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d02317 e-con-full e-flex e-con e-child\" data-id=\"5d02317\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45b647f elementor-widget elementor-widget-text-editor\" data-id=\"45b647f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\u30cb\u30b9\u30ea\u30fc\u30f3\u3001\u30b3\u30f3\u30c6\u30f3\u30c4\u30e2\u30c7\u30ec\u30fc\u30b7\u30e7\u30f3\u30a2\u30c9\u30d0\u30a4\u30b6\u30fc\uff08\u30e8\u30eb\u30c0\u30f3\uff09\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d7f317 elementor-widget elementor-widget-theme-post-content\" data-id=\"6d7f317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t\t\n<p>Concentrix\u3067\u306e\u52e4\u52d9\u4e2d\u3001\u5206\u6790\u529b\u3068\u554f\u984c\u89e3\u6c7a\u529b\u3092\u78e8\u304d\u3001\u8907\u96d1\u306a\u30b3\u30f3\u30c6\u30f3\u30c4\u30e2\u30c7\u30ec\u30fc\u30b7\u30e7\u30f3\u306e\u30bf\u30b9\u30af\u3092\u975e\u5e38\u306b\u52b9\u7387\u7684\u306b\u51e6\u7406\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u80fd\u529b\u3082\u5411\u4e0a\u3057\u3001\u30c1\u30fc\u30e0\u3068\u3088\u308a\u52b9\u679c\u7684\u306b\u5354\u529b\u3057\u3001\u660e\u78ba\u306a\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u63d0\u4f9b\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u307e\u305f\u3001\u7d30\u90e8\u306b\u76ee\u3092\u5149\u3089\u305b\u308b\u30b9\u30ad\u30eb\u3082\u767a\u5c55\u3055\u305b\u3001\u30b3\u30f3\u30c6\u30f3\u30c4\u304c\u6700\u9ad8\u306e\u6b63\u78ba\u6027\u3068\u54c1\u8cea\u57fa\u6e96\u3092\u6e80\u305f\u3057\u3066\u3044\u308b\u3053\u3068\u3092\u78ba\u5b9f\u306b\u3057\u3066\u3044\u307e\u3059\u3002  <\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"56\" class=\"elementor elementor-56 swiper-slide e-loop-item e-loop-item-664 post-664 game-changers type-game-changers status-publish has-post-thumbnail hentry\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-3b5eb67 e-flex e-con-boxed e-con e-parent\" data-id=\"3b5eb67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-194baf3 e-con-full e-flex e-con e-child\" data-id=\"194baf3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a3ba00 elementor-widget elementor-widget-image\" data-id=\"3a3ba00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas.webp\" class=\"attachment-large size-large wp-image-663\" alt=\"\u30a8\u30cd\u30a2\u30b9\u3001\u30c1\u30fc\u30e0\u30ea\u30fc\u30c0\u30fc\uff08\u30d6\u30e9\u30b8\u30eb\uff09\" srcset=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas.webp 450w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas-300x300.webp 300w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas-150x150.webp 150w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d02317 e-con-full e-flex e-con e-child\" data-id=\"5d02317\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45b647f elementor-widget elementor-widget-text-editor\" data-id=\"45b647f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\u30a8\u30cd\u30a2\u30b9\u3001\u30c1\u30fc\u30e0\u30ea\u30fc\u30c0\u30fc\uff08\u30d6\u30e9\u30b8\u30eb\uff09\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d7f317 elementor-widget elementor-widget-theme-post-content\" data-id=\"6d7f317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t\t\n<p>\u79c1\u306b\u3068\u3063\u3066\u3001Concentrix\u3067\u50cd\u304f\u3053\u3068\u306f\u975e\u5e38\u306b\u3084\u308a\u304c\u3044\u304c\u3042\u308a\u307e\u3059\u3002\u3053\u3053\u306f\u79c1\u304c\u30d7\u30ed\u30d5\u30a7\u30c3\u30b7\u30e7\u30ca\u30eb\u3068\u3057\u3066\u6210\u9577\u3057\u305f\u5834\u6240\u3067\u3001\u3059\u3067\u306b3\u56de\u3082\u6210\u9577\u3057\u3001\u3055\u3089\u306b\u6210\u9577\u3067\u304d\u308b\u3068\u611f\u3058\u3066\u3044\u307e\u3059\u3002\u81ea\u5206\u306e\u53ef\u80fd\u6027\u3092\u4fe1\u3058\u3001\u76ee\u6a19\u3092\u8ffd\u3044\u6c42\u3081\u3066\u304f\u3060\u3055\u3044\u3002\u3053\u3053\u3067\u306f\u6210\u9577\u3067\u304d\u307e\u3059\u3002\u79c1\u306fConcentrix\u3067\u50cd\u304f\u3053\u3068\u304c\u5927\u597d\u304d\u3067\u3059\u3002Concentrix\u3092\u5b9a\u7fa9\u3059\u308b\u8a00\u8449\u306f\u300c\u6a5f\u4f1a\u300d\u3067\u3059\u3002    <\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f8482cc elementor-align-center elementor-widget elementor-widget-button\" data-id=\"f8482cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/jobs.concentrix.com\/ja\/benefits\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Concentrix\u306e\u9b45\u529b<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\u4ed5\u4e8b \u5b50\u80b2\u3066\u4e2d\u306e\u65b9\u5411\u3051\u306e\u6c42\u4eba \u5b66\u751f\u5411\u3051\u306e\u6c42\u4eba \u5728\u5b85\u52e4\u52d9\u306e\u6c42\u4eba \u6d77\u5916\u6c42\u4eba \u30ea\u30fc\u30c0\u30fc\u5411\u3051\u306e\u6c42\u4eba \u63a2\u691c\u5bb6\u5411\u3051\u306e\u6c42\u4eba \u3059\u3079\u3066\u306e\u65b9\u5411\u3051\u306e\u6c42\u4eba LocationAll CountriesAlbaniaAlgeriaArgentina [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":191,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"class_list":["post-892","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v28.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Work with Concentrix - Game Changing Customer Support Jobs<\/title>\n<meta name=\"description\" content=\"Are you looking for a job in customer support and contact? View our job vacancies and apply directly online to join Concentrix\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jobs.concentrix.com\/ja\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Work with Concentrix - Game Changing Customer Support Jobs\" \/>\n<meta property=\"og:description\" content=\"Are you looking for a job in customer support and contact? View our job vacancies and apply directly online to join Concentrix\" \/>\n<meta property=\"og:url\" content=\"https:\/\/jobs.concentrix.com\/ja\/\" \/>\n<meta property=\"og:site_name\" content=\"Concentrix Careers\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Concentrix-153770504699665\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-17T03:06:13+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2025\/11\/preview-concentrix-careers.png\" \/>\n\t<meta property=\"og:image:width\" content=\"960\" \/>\n\t<meta property=\"og:image:height\" content=\"505\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Work with Concentrix - Game Changing Customer Support Jobs\" \/>\n<meta name=\"twitter:description\" content=\"Are you looking for a job in customer support and contact? View our job vacancies and apply directly online to join Concentrix\" \/>\n<meta name=\"twitter:site\" content=\"@concentrix\" \/>\n<meta name=\"twitter:label1\" content=\"\u63a8\u5b9a\u8aad\u307f\u53d6\u308a\u6642\u9593\" \/>\n\t<meta name=\"twitter:data1\" content=\"1\u5206\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/jobs.concentrix.com\\\/ja\\\/\",\"url\":\"https:\\\/\\\/jobs.concentrix.com\\\/ja\\\/\",\"name\":\"Work with Concentrix - Game Changing Customer Support Jobs\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/jobs.concentrix.com\\\/ja\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/jobs.concentrix.com\\\/ja\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/jobs.concentrix.com\\\/ja\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/jobs.concentrix.com\\\/wp-content\\\/uploads\\\/2025\\\/11\\\/preview-concentrix-careers.png\",\"datePublished\":\"2025-10-21T02:06:29+00:00\",\"dateModified\":\"2026-02-17T03:06:13+00:00\",\"description\":\"Are you looking for a job in customer support and contact? View our job vacancies and apply directly online to join Concentrix\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/jobs.concentrix.com\\\/ja\\\/#breadcrumb\"},\"inLanguage\":\"ja\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/jobs.concentrix.com\\\/ja\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"ja\",\"@id\":\"https:\\\/\\\/jobs.concentrix.com\\\/ja\\\/#primaryimage\",\"url\":\"https:\\\/\\\/jobs.concentrix.com\\\/wp-content\\\/uploads\\\/2025\\\/11\\\/preview-concentrix-careers.png\",\"contentUrl\":\"https:\\\/\\\/jobs.concentrix.com\\\/wp-content\\\/uploads\\\/2025\\\/11\\\/preview-concentrix-careers.png\",\"width\":960,\"height\":505,\"caption\":\"Concentrix Careers\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/jobs.concentrix.com\\\/ja\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/jobs.concentrix.com\\\/ja\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Home\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/jobs.concentrix.com\\\/ja\\\/#website\",\"url\":\"https:\\\/\\\/jobs.concentrix.com\\\/ja\\\/\",\"name\":\"Concentrix Careers\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/jobs.concentrix.com\\\/ja\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/jobs.concentrix.com\\\/ja\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"ja\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/jobs.concentrix.com\\\/ja\\\/#organization\",\"name\":\"Concentrix Careers\",\"url\":\"https:\\\/\\\/jobs.concentrix.com\\\/ja\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ja\",\"@id\":\"https:\\\/\\\/jobs.concentrix.com\\\/ja\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/jobs.concentrix.com\\\/wp-content\\\/uploads\\\/2025\\\/11\\\/preview-concentrix-careers.png\",\"contentUrl\":\"https:\\\/\\\/jobs.concentrix.com\\\/wp-content\\\/uploads\\\/2025\\\/11\\\/preview-concentrix-careers.png\",\"width\":960,\"height\":505,\"caption\":\"Concentrix Careers\"},\"image\":{\"@id\":\"https:\\\/\\\/jobs.concentrix.com\\\/ja\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/Concentrix-153770504699665\",\"https:\\\/\\\/x.com\\\/concentrix\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Work with Concentrix - Game Changing Customer Support Jobs","description":"Are you looking for a job in customer support and contact? View our job vacancies and apply directly online to join Concentrix","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/jobs.concentrix.com\/ja\/","og_locale":"ja_JP","og_type":"article","og_title":"Work with Concentrix - Game Changing Customer Support Jobs","og_description":"Are you looking for a job in customer support and contact? View our job vacancies and apply directly online to join Concentrix","og_url":"https:\/\/jobs.concentrix.com\/ja\/","og_site_name":"Concentrix Careers","article_publisher":"https:\/\/www.facebook.com\/Concentrix-153770504699665","article_modified_time":"2026-02-17T03:06:13+00:00","og_image":[{"width":960,"height":505,"url":"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2025\/11\/preview-concentrix-careers.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_title":"Work with Concentrix - Game Changing Customer Support Jobs","twitter_description":"Are you looking for a job in customer support and contact? View our job vacancies and apply directly online to join Concentrix","twitter_site":"@concentrix","twitter_misc":{"\u63a8\u5b9a\u8aad\u307f\u53d6\u308a\u6642\u9593":"1\u5206"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/jobs.concentrix.com\/ja\/","url":"https:\/\/jobs.concentrix.com\/ja\/","name":"Work with Concentrix - Game Changing Customer Support Jobs","isPartOf":{"@id":"https:\/\/jobs.concentrix.com\/ja\/#website"},"primaryImageOfPage":{"@id":"https:\/\/jobs.concentrix.com\/ja\/#primaryimage"},"image":{"@id":"https:\/\/jobs.concentrix.com\/ja\/#primaryimage"},"thumbnailUrl":"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2025\/11\/preview-concentrix-careers.png","datePublished":"2025-10-21T02:06:29+00:00","dateModified":"2026-02-17T03:06:13+00:00","description":"Are you looking for a job in customer support and contact? View our job vacancies and apply directly online to join Concentrix","breadcrumb":{"@id":"https:\/\/jobs.concentrix.com\/ja\/#breadcrumb"},"inLanguage":"ja","potentialAction":[{"@type":"ReadAction","target":["https:\/\/jobs.concentrix.com\/ja\/"]}]},{"@type":"ImageObject","inLanguage":"ja","@id":"https:\/\/jobs.concentrix.com\/ja\/#primaryimage","url":"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2025\/11\/preview-concentrix-careers.png","contentUrl":"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2025\/11\/preview-concentrix-careers.png","width":960,"height":505,"caption":"Concentrix Careers"},{"@type":"BreadcrumbList","@id":"https:\/\/jobs.concentrix.com\/ja\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/jobs.concentrix.com\/ja\/"},{"@type":"ListItem","position":2,"name":"Home"}]},{"@type":"WebSite","@id":"https:\/\/jobs.concentrix.com\/ja\/#website","url":"https:\/\/jobs.concentrix.com\/ja\/","name":"Concentrix Careers","description":"","publisher":{"@id":"https:\/\/jobs.concentrix.com\/ja\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/jobs.concentrix.com\/ja\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"ja"},{"@type":"Organization","@id":"https:\/\/jobs.concentrix.com\/ja\/#organization","name":"Concentrix Careers","url":"https:\/\/jobs.concentrix.com\/ja\/","logo":{"@type":"ImageObject","inLanguage":"ja","@id":"https:\/\/jobs.concentrix.com\/ja\/#\/schema\/logo\/image\/","url":"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2025\/11\/preview-concentrix-careers.png","contentUrl":"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2025\/11\/preview-concentrix-careers.png","width":960,"height":505,"caption":"Concentrix Careers"},"image":{"@id":"https:\/\/jobs.concentrix.com\/ja\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/Concentrix-153770504699665","https:\/\/x.com\/concentrix"]}]}},"_links":{"self":[{"href":"https:\/\/jobs.concentrix.com\/ja\/wp-json\/wp\/v2\/pages\/892","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.concentrix.com\/ja\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jobs.concentrix.com\/ja\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.concentrix.com\/ja\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/jobs.concentrix.com\/ja\/wp-json\/wp\/v2\/comments?post=892"}],"version-history":[{"count":0,"href":"https:\/\/jobs.concentrix.com\/ja\/wp-json\/wp\/v2\/pages\/892\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/jobs.concentrix.com\/ja\/wp-json\/wp\/v2\/media\/191"}],"wp:attachment":[{"href":"https:\/\/jobs.concentrix.com\/ja\/wp-json\/wp\/v2\/media?parent=892"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}