{"id":892,"date":"2025-10-20T22:06:29","date_gmt":"2025-10-21T02:06:29","guid":{"rendered":"https:\/\/jobs.concentrix.com\/home\/"},"modified":"2026-02-16T22:06:13","modified_gmt":"2026-02-17T03:06:13","slug":"home","status":"publish","type":"page","link":"https:\/\/jobs.concentrix.com\/ja\/","title":{"rendered":"Home"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"892\" class=\"elementor elementor-892 elementor-6\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a7da084 e-flex e-con-boxed e-con e-parent\" data-id=\"a7da084\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-241293c e-con-full e-flex e-con e-child\" data-id=\"241293c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56ea600 elementor-headline--style-rotate elementor-widget__width-inherit elementor-widget elementor-widget-animated-headline\" data-id=\"56ea600\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;headline_style&quot;:&quot;rotate&quot;,&quot;animation_type&quot;:&quot;slide-down&quot;,&quot;rotating_text&quot;:&quot;\\u5b50\\u80b2\\u3066\\u4e2d\\u306e\\u65b9\\u5411\\u3051\\u306e\\u6c42\\u4eba\\n\\u5b66\\u751f\\u5411\\u3051\\u306e\\u6c42\\u4eba\\n\\u5728\\u5b85\\u52e4\\u52d9\\u306e\\u6c42\\u4eba\\n\\u6d77\\u5916\\u6c42\\u4eba\\n\\u30ea\\u30fc\\u30c0\\u30fc\\u5411\\u3051\\u306e\\u6c42\\u4eba\\n\\u63a2\\u691c\\u5bb6\\u5411\\u3051\\u306e\\u6c42\\u4eba\\n\\u3059\\u3079\\u3066\\u306e\\u65b9\\u5411\\u3051\\u306e\\u6c42\\u4eba&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;rotate_iteration_delay&quot;:2500}\" data-widget_type=\"animated-headline.default\">\n\t\t\t\t\t\t\t<h1 class=\"elementor-headline elementor-headline-animation-type-slide-down\">\n\t\t\t\t\t<span class=\"elementor-headline-plain-text elementor-headline-text-wrapper\">\u4ed5\u4e8b<\/span>\n\t\t\t\t<span class=\"elementor-headline-dynamic-wrapper elementor-headline-text-wrapper\">\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text elementor-headline-text-active\">\n\t\t\t\t\u5b50\u80b2\u3066\u4e2d\u306e\u65b9\u5411\u3051\u306e\u6c42\u4eba\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\t\u5b66\u751f\u5411\u3051\u306e\u6c42\u4eba\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\t\u5728\u5b85\u52e4\u52d9\u306e\u6c42\u4eba\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\t\u6d77\u5916\u6c42\u4eba\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\t\u30ea\u30fc\u30c0\u30fc\u5411\u3051\u306e\u6c42\u4eba\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\t\u63a2\u691c\u5bb6\u5411\u3051\u306e\u6c42\u4eba\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\t\u3059\u3079\u3066\u306e\u65b9\u5411\u3051\u306e\u6c42\u4eba\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t<\/h1>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d58128d elementor-widget elementor-widget-jdq-search-redirect\" data-id=\"d58128d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jdq-search-redirect.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <form class=\"jdq-search-redirect-form\" action=\"\/ja\/job-search\/\" method=\"GET\">\n            <div class=\"jdq-search-redirect-wrapper\">\n                <div class=\"jdq-search-redirect-input-wrapper\">\n                    <input type=\"text\"\n                           name=\"keyword\"\n                           class=\"jdq-search-redirect-input\"\n                           placeholder=\"\u8077\u7a2e\/\u30ad\u30fc\u30ef\u30fc\u30c9\u691c\u7d22\"\n                           autocomplete=\"off\" \/>\n                    <button type=\"submit\" class=\"jdq-search-redirect-submit\" aria-label=\"Search\">\n                        <svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                            <path d=\"M21 21L16.65 16.65M19 11C19 15.4183 15.4183 19 11 19C6.58172 19 3 15.4183 3 11C3 6.58172 6.58172 3 11 3C15.4183 3 19 6.58172 19 11Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                        <\/svg>\n                    <\/button>\n                <\/div>\n\n                                <div class=\"jdq-search-redirect-country-wrapper\">\n                    <select name=\"country\" class=\"jdq-search-redirect-country\">\n                        <option value=\"\" disabled selected>\u52e4\u52d9\u5730<\/option>\n                        <option value=\"\">\u3059\u3079\u3066\u306e\u56fd<\/option>\n                                                    <option value=\"Albania\">\u30a2\u30eb\u30d0\u30cb\u30a2<\/option>\n                                                    <option value=\"Algeria\">\u30a2\u30eb\u30b8\u30a7\u30ea\u30a2<\/option>\n                                                    <option value=\"Argentina\">\u30a2\u30eb\u30bc\u30f3\u30c1\u30f3<\/option>\n                                                    <option value=\"Australia\">\u30aa\u30fc\u30b9\u30c8\u30e9\u30ea\u30a2<\/option>\n                                                    <option value=\"Belgium\">\u30d9\u30eb\u30ae\u30fc<\/option>\n                                                    <option value=\"Benin\">\u30d9\u30ca\u30f3<\/option>\n                                                    <option value=\"Bosnia and Herzegovina\">\u30dc\u30b9\u30cb\u30a2\u30fb\u30d8\u30eb\u30c4\u30a7\u30b4\u30d3\u30ca<\/option>\n                                                    <option value=\"Brazil\">\u30d6\u30e9\u30b8\u30eb<\/option>\n                                                    <option value=\"Bulgaria\">\u30d6\u30eb\u30ac\u30ea\u30a2<\/option>\n                                                    <option value=\"Canada\">\u30ab\u30ca\u30c0<\/option>\n                                                    <option value=\"China\">\u4e2d\u56fd<\/option>\n                                                    <option value=\"Colombia\">\u30b3\u30ed\u30f3\u30d3\u30a2<\/option>\n                                                    <option value=\"Costa Rica\">\u30b3\u30b9\u30bf\u30ea\u30ab<\/option>\n                                                    <option value=\"Cura\u00e7ao\">\u30ad\u30e5\u30e9\u30bd\u30fc<\/option>\n                                                    <option value=\"Czechia\">\u30c1\u30a7\u30b3<\/option>\n                                                    <option value=\"C\u00f4te d&#039;Ivoire\">\u30b3\u30fc\u30c8\u30b8\u30dc\u30ef\u30fc\u30eb<\/option>\n                                                    <option value=\"Denmark\">Denmark<\/option>\n                                                    <option value=\"Egypt\">\u30a8\u30b8\u30d7\u30c8<\/option>\n                                                    <option value=\"El Salvador\">\u30a8\u30eb\u30b5\u30eb\u30d0\u30c9\u30eb<\/option>\n                                                    <option value=\"Estonia\">\u30a8\u30b9\u30c8\u30cb\u30a2<\/option>\n                                                    <option value=\"Finland\">\u30d5\u30a3\u30f3\u30e9\u30f3\u30c9<\/option>\n                                                    <option value=\"France\">\u30d5\u30e9\u30f3\u30b9<\/option>\n                                                    <option value=\"Georgia\">\u30b8\u30e7\u30fc\u30b8\u30a2<\/option>\n                                                    <option value=\"Germany\">\u30c9\u30a4\u30c4<\/option>\n                                                    <option value=\"Ghana\">\u30ac\u30fc\u30ca<\/option>\n                                                    <option value=\"Greece\">\u30ae\u30ea\u30b7\u30e3<\/option>\n                                                    <option value=\"Guatemala\">\u30b0\u30a2\u30c6\u30de\u30e9<\/option>\n                                                    <option value=\"Honduras\">\u30db\u30f3\u30b8\u30e5\u30e9\u30b9<\/option>\n                                                    <option value=\"Hungary\">\u30cf\u30f3\u30ac\u30ea\u30fc<\/option>\n                                                    <option value=\"India\">\u30a4\u30f3\u30c9<\/option>\n                                                    <option value=\"Indonesia\">\u30a4\u30f3\u30c9\u30cd\u30b7\u30a2<\/option>\n                                                    <option value=\"Ireland\">\u30a2\u30a4\u30eb\u30e9\u30f3\u30c9<\/option>\n                                                    <option value=\"Italy\">\u30a4\u30bf\u30ea\u30a2<\/option>\n                                                    <option value=\"Jamaica\">\u30b8\u30e3\u30de\u30a4\u30ab<\/option>\n                                                    <option value=\"Japan\">\u65e5\u672c<\/option>\n                                                    <option value=\"Jordan\">\u30e8\u30eb\u30c0\u30f3<\/option>\n                                                    <option value=\"Kosovo\">Kosovo<\/option>\n                                                    <option value=\"Latvia\">\u30e9\u30c8\u30d3\u30a2<\/option>\n                                                    <option value=\"Lithuania\">\u30ea\u30c8\u30a2\u30cb\u30a2<\/option>\n                                                    <option value=\"Madagascar\">\u30de\u30c0\u30ac\u30b9\u30ab\u30eb<\/option>\n                                                    <option value=\"Malaysia\">\u30de\u30ec\u30fc\u30b7\u30a2<\/option>\n                                                    <option value=\"Mexico\">\u30e1\u30ad\u30b7\u30b3<\/option>\n                                                    <option value=\"Morocco\">\u30e2\u30ed\u30c3\u30b3<\/option>\n                                                    <option value=\"Netherlands\">\u30aa\u30e9\u30f3\u30c0<\/option>\n                                                    <option value=\"Nicaragua\">\u30cb\u30ab\u30e9\u30b0\u30a2<\/option>\n                                                    <option value=\"North Macedonia\">North Macedonia<\/option>\n                                                    <option value=\"Norway\">\u30ce\u30eb\u30a6\u30a7\u30fc<\/option>\n                                                    <option value=\"Peru\">\u30da\u30eb\u30fc<\/option>\n                                                    <option value=\"Philippines\">\u30d5\u30a3\u30ea\u30d4\u30f3<\/option>\n                                                    <option value=\"Poland\">\u30dd\u30fc\u30e9\u30f3\u30c9<\/option>\n                                                    <option value=\"Portugal\">\u30dd\u30eb\u30c8\u30ac\u30eb<\/option>\n                                                    <option value=\"Romania\">\u30eb\u30fc\u30de\u30cb\u30a2<\/option>\n                                                    <option value=\"Saudi Arabia\">\u30b5\u30a6\u30b8\u30a2\u30e9\u30d3\u30a2<\/option>\n                                                    <option value=\"Senegal\">\u30bb\u30cd\u30ac\u30eb<\/option>\n                                                    <option value=\"Serbia\">\u30bb\u30eb\u30d3\u30a2<\/option>\n                                                    <option value=\"Singapore\">\u30b7\u30f3\u30ac\u30dd\u30fc\u30eb<\/option>\n                                                    <option value=\"Slovakia\">\u30b9\u30ed\u30d0\u30ad\u30a2<\/option>\n                                                    <option value=\"South Africa\">\u5357\u30a2\u30d5\u30ea\u30ab<\/option>\n                                                    <option value=\"Spain\">\u30b9\u30da\u30a4\u30f3<\/option>\n                                                    <option value=\"Suriname\">\u30b9\u30ea\u30ca\u30e0<\/option>\n                                                    <option value=\"Sweden\">\u30b9\u30a6\u30a7\u30fc\u30c7\u30f3<\/option>\n                                                    <option value=\"Switzerland\">\u30b9\u30a4\u30b9<\/option>\n                                                    <option value=\"Thailand\">\u30bf\u30a4<\/option>\n                                                    <option value=\"Tunisia\">\u30c1\u30e5\u30cb\u30b8\u30a2<\/option>\n                                                    <option value=\"T\u00fcrkiye\">T\u00fcrkiye<\/option>\n                                                    <option value=\"United Arab Emirates\">\u30a2\u30e9\u30d6\u9996\u9577\u56fd\u9023\u90a6<\/option>\n                                                    <option value=\"United Kingdom\">United Kingdom<\/option>\n                                                    <option value=\"United States of America\">\u30a2\u30e1\u30ea\u30ab<\/option>\n                                                    <option value=\"Vietnam\">Vietnam<\/option>\n                                            <\/select>\n                <\/div>\n                            <\/div>\n        <\/form>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d784ca1 e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"d784ca1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-476877b e-flex e-con-boxed e-con e-parent\" data-id=\"476877b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fde541d elementor-widget elementor-widget-text-editor\" data-id=\"fde541d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<strong>\u6ce8\u610f\uff1a\u63a1\u7528\u4e0d\u6b63\u30a2\u30e9\u30fc\u30c8<\/strong>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74b490d elementor-widget elementor-widget-text-editor\" data-id=\"74b490d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\u5f53\u793e\u306e\u63a1\u7528\u30d7\u30ed\u30bb\u30b9\u3092\u7406\u89e3\u3059\u308b\u3053\u3068\u306f\u3001\u5897\u52a0\u50be\u5411\u306b\u3042\u308b\u30aa\u30f3\u30e9\u30a4\u30f3\u63a1\u7528\u4e0d\u6b63\u304b\u3089\u8eab\u3092\u5b88\u308b\u305f\u3081\u306b\u4e0d\u53ef\u6b20\u3067\u3059\u3002\u5f53\u793e\u306e\u63a1\u7528\u30d7\u30ed\u30bb\u30b9\u3001\u4e00\u822c\u7684\u306a\u63a1\u7528\u8a08\u753b\u3001\u4e0d\u6b63\u884c\u70ba\u3068\u601d\u308f\u308c\u308b\u30a2\u30af\u30c6\u30a3\u30d3\u30c6\u30a3\u3092\u5831\u544a\u3059\u308b\u305f\u3081\u306b\u3067\u304d\u308b\u3053\u3068\u3092\u3001\u5c11\u3057\u6642\u9593\u3092\u3068\u3063\u3066\u3054\u78ba\u8a8d\u304f\u3060\u3055\u3044\u3002 \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d28ad7b elementor-widget elementor-widget-button\" data-id=\"d28ad7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.concentrix.com\/scam-warning\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">\u3082\u3063\u3068\u8aad\u3080<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-edaec65 e-flex e-con-boxed e-con e-parent\" data-id=\"edaec65\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c9f843 elementor-widget elementor-widget-text-editor\" data-id=\"7c9f843\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\u3042\u306a\u305f\u306e\u305f\u3081\u306b\u7279\u5225\u306b\u9078\u3073\u307e\u3057\u305f \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-678ca72 elementor-widget elementor-widget-text-editor\" data-id=\"678ca72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>\u5909\u5316\u3092\u3082\u305f\u3089\u3059\u30ad\u30e3\u30ea\u30a2\u306e\u30d1\u30ef\u30fc\u3092\u4f53\u9a13\u3057\u3066\u304f\u3060\u3055\u3044 <\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69ee2b6 elementor-widget elementor-widget-jdq-jobs-widget\" data-id=\"69ee2b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jdq-jobs-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"jdq-widget-container\" data-widget-id=\"69ee2b6\" data-query-type=\"get_latest\">\n\n            \n            <!-- Results Header -->\n            <div class=\"jdq-results-header\">\n                                <svg class=\"jdq-filter-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n                    <line x1=\"4\" y1=\"21\" x2=\"4\" y2=\"14\"><\/line>\n                    <line x1=\"4\" y1=\"10\" x2=\"4\" y2=\"3\"><\/line>\n                    <line x1=\"12\" y1=\"21\" x2=\"12\" y2=\"12\"><\/line>\n                    <line x1=\"12\" y1=\"8\" x2=\"12\" y2=\"3\"><\/line>\n                    <line x1=\"20\" y1=\"21\" x2=\"20\" y2=\"16\"><\/line>\n                    <line x1=\"20\" y1=\"12\" x2=\"20\" y2=\"3\"><\/line>\n                    <line x1=\"1\" y1=\"14\" x2=\"7\" y2=\"14\"><\/line>\n                    <line x1=\"9\" y1=\"8\" x2=\"15\" y2=\"8\"><\/line>\n                    <line x1=\"17\" y1=\"16\" x2=\"23\" y2=\"16\"><\/line>\n                <\/svg>\n            <\/div>\n\n            <!-- Filter Panel Overlay -->\n            <div class=\"jdq-filter-overlay\"><\/div>\n\n            <!-- Sliding Filter Panel -->\n            <div class=\"jdq-filter-panel\">\n                <div class=\"jdq-filter-panel-header\">\n                    <button class=\"jdq-filter-panel-close\" aria-label=\"Close filters\">\n                        <svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                            <rect x=\"1.41406\" width=\"21\" height=\"2\" rx=\"1\" transform=\"rotate(45 1.41406 0)\" fill=\"currentColor\"><\/rect>\n                            <rect x=\"16.2637\" y=\"1.41418\" width=\"21\" height=\"2\" rx=\"1\" transform=\"rotate(135 16.2637 1.41418)\" fill=\"currentColor\"><\/rect>\n                        <\/svg>\n                    <\/button>\n                <\/div>\n\n                <div class=\"jdq-filter-panel-section\">\n                    <h4 class=\"jdq-filter-panel-title\">\u7d5e\u308a\u8fbc\u307f\u6761\u4ef6<\/h4>\n                    <div class=\"jdq-filter-panel-pills\">\n                        <!-- Active filter pills will be added dynamically -->\n                    <\/div>\n                    <button class=\"jdq-filter-panel-clear-all\" style=\"display: none;\">\u3059\u3079\u3066\u30af\u30ea\u30a2<\/button>\n                <\/div>\n\n                <div class=\"jdq-filter-panel-section\">\n                    <h4 class=\"jdq-filter-panel-title\">\u7d5e\u308a\u8fbc\u307f\u6761\u4ef6<\/h4>\n\n                    <div class=\"jdq-filter-group\">\n                        <label class=\"jdq-filter-label\">\u8a00\u8a9e<\/label>\n                        <select class=\"jdq-language-select\">\n                            <option value=\"\">\u3059\u3079\u3066\u306e\u8a00\u8a9e<\/option>\n                            <option value=\"Arabic\">Arabic<\/option>\n                            <option value=\"Bosnian\">Bosnian<\/option>\n                            <option value=\"Bulgarian\">Bulgarian<\/option>\n                            <option value=\"Chinese\">Chinese<\/option>\n                            <option value=\"Croatian\">Croatian<\/option>\n                            <option value=\"Czech\">Czech<\/option>\n                            <option value=\"Danish\">Danish<\/option>\n                            <option value=\"Dutch\">Dutch<\/option>\n                            <option value=\"English\">English<\/option>\n                            <option value=\"Estonian\">Estonian<\/option>\n                            <option value=\"Finnish\">Finnish<\/option>\n                            <option value=\"French\">French<\/option>\n                            <option value=\"German\">German<\/option>\n                            <option value=\"Greek\">Greek<\/option>\n                            <option value=\"Hebrew\">Hebrew<\/option>\n                            <option value=\"Hindi\">Hindi<\/option>\n                            <option value=\"Hungarian\">Hungarian<\/option>\n                            <option value=\"Italian\">Italian<\/option>\n                            <option value=\"Japanese\">Japanese<\/option>\n                            <option value=\"Kazakh\">Kazakh<\/option>\n                            <option value=\"Korean\">Korean<\/option>\n                            <option value=\"Malay\">Malay<\/option>\n                            <option value=\"Mandarin\">Mandarin<\/option>\n                            <option value=\"Norwegian\">Norwegian<\/option>\n                            <option value=\"Polish\">Polish<\/option>\n                            <option value=\"Portuguese\">Portuguese<\/option>\n                            <option value=\"Romanian\">Romanian<\/option>\n                            <option value=\"Russian\">Russian<\/option>\n                            <option value=\"Serbian\">Serbian<\/option>\n                            <option value=\"Slovak\">Slovak<\/option>\n                            <option value=\"Slovenian\">Slovenian<\/option>\n                            <option value=\"Spanish\">Spanish<\/option>\n                            <option value=\"Swedish\">Swedish<\/option>\n                            <option value=\"Turkish\">Turkish<\/option>\n                            <option value=\"Ukrainian\">Ukrainian<\/option>\n                            <option value=\"Vietnamese\">Vietnamese<\/option>\n                        <\/select>\n                    <\/div>\n\n                    <div class=\"jdq-filter-group\">\n                        <label class=\"jdq-filter-label\">\u90fd\u5e02<\/label>\n                        <select class=\"jdq-city-select\">\n                            <option value=\"\">\u3059\u3079\u3066\u306e\u90fd\u5e02<\/option>\n                            <!-- Cities will be populated dynamically from job data -->\n                        <\/select>\n                    <\/div>\n\n                    <div class=\"jdq-filter-group\">\n                        <label class=\"jdq-filter-label\">\u30ab\u30c6\u30b4\u30ea\u30fc<\/label>\n                        <select class=\"jdq-category-select\">\n                            <option value=\"\">\u3059\u3079\u3066\u306e\u30ab\u30c6\u30b4\u30ea\u30fc<\/option>\n                            <option value=\"Account Management\">Account Management<\/option>\n                            <option value=\"Customer Service and Support\">Customer Service and Support<\/option>\n                            <option value=\"Finance\">Finance<\/option>\n                            <option value=\"Global Security\">Global Security<\/option>\n                            <option value=\"Human Resources\">Human Resources<\/option>\n                            <option value=\"Information Technology\">Information Technology<\/option>\n                            <option value=\"Marketing & Communications\">Marketing & Communications<\/option>\n                            <option value=\"Operations\">Operations<\/option>\n                            <option value=\"Other\">Other<\/option>\n                            <option value=\"Project Management\">Project Management<\/option>\n                            <option value=\"Real Estate\">Real Estate<\/option>\n                            <option value=\"Research & Analytics\">Research & Analytics<\/option>\n                            <option value=\"Sales\">Sales<\/option>\n                            <option value=\"Training & Quality\">Training & Quality<\/option>\n                            <option value=\"Workforce Management (WFM)\">Workforce Management (WFM)<\/option>\n                        <\/select>\n                    <\/div>\n                <\/div>\n\n                <div class=\"jdq-filter-panel-footer\">\n                    <button class=\"jdq-filter-apply-btn\">\u5fdc\u52df\u3059\u308b (<span class=\"jdq-filter-count\">0<\/span>)<\/button>\n                <\/div>\n            <\/div>\n\n            <!-- Job Cards Container -->\n            <div class=\"jdq-jobs-container\"\n                 data-show-description=\"yes\"\n                 data-description-length=\"150\"\n                 data-results-per-page=\"10\"\n                 data-exclude-keyword=\"#righthead\"\n                 data-job-detail-url=\"\">\n                <!-- Jobs will be rendered here by JavaScript -->\n                <div class=\"jdq-loading\">Loading jobs...<\/div>\n            <\/div>\n\n            <!-- Hidden shortcode output -->\n            <div style=\"display: none;\">\n                <script type=\"application\/json\" id=\"jobsData\">{\"ok\":true,\"data\":[{\"id\":\"809\",\"campaign_id\":\"28707\",\"campaign_title\":\"Software Engineer II (TCF) R1773913\",\"campaign_type\":\"job_application\",\"job_title\":\"Power Automate & Power Apps Developer\",\"street\":\"PHL Quezon City - UP Ayala TechnoHub Bldg M\",\"address\":\"PHL Quezon City - UP Ayala TechnoHub Bldg M\",\"city\":\"Quezon City\",\"state\":\"National Capital Region\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"\",\"long_description\":null,\"ats_external_id\":\"R1773913\",\"location\":\"Quezon City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-10-24T04:06:06.482+08:00\",\"created_at\":\"2026-10-24T04:04:07.508+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODcwNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---UP-Ayala-TechnoHub-Bldg-M\/Power-Automate---Power-Apps-Developer_R1773913\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-QUE-UPAYA-13\",\"wid\":\"740544c0a47f01b4fa27f18f1f11bc66\",\"descriptor\":\"PHL Quezon City - UP Ayala TechnoHub Bldg M\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"markgil.pena@concentrix.com\"},\"first_name\":\"Pena, Mark Gil\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"100882615\",\"wid\":\"60219339f7a01064a5be0f47c6b47903\",\"descriptor\":\"Gil Pena (100882615)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0435\",\"descriptor\":\"Software Engineer II (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392050\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---UP-Ayala-TechnoHub-Bldg-M\/Power-Automate---Power-Apps-Developer_R1773913\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---UP-Ayala-TechnoHub-Bldg-M\/Power-Automate---Power-Apps-Developer_R1773913\/apply\",\"job_requisition_id\":\"R1773913\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"f9af6d72609801885e8c981b3e062616\",\"descriptor\":\"1348 - Westpac - WESTPACCOL\",\"reference_id\":\"WESTPACCOL\",\"custom_reference_id\":\"WESTPACCOL\",\"company_reference_id\":null},{\"wid\":\"df2f068c35b101c0e854d70a501094ec\",\"descriptor\":\"W0Z9GR Westpac Coll\",\"reference_id\":\"W0Z9GR\",\"custom_reference_id\":\"W0Z9GR\",\"company_reference_id\":null},{\"wid\":\"31d40b724ab8014543d604766d1934d5\",\"descriptor\":\"COGS (CORP) Ops Support Non-Billable - Direct\",\"reference_id\":\"CORPOPSSPTNBDIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nimfa.camargo@concentrix.com\"},\"first_name\":\"Nimfa Camargo (822859)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1773913\",\"wid\":\"8ed43c726bcd1039db131c4e3fce0000\",\"descriptor\":\"Power Automate & Power Apps Developer\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"810\",\"campaign_id\":\"28706\",\"campaign_title\":\"Consultant, Client Success Business Consulting R1773903\",\"campaign_type\":\"job_application\",\"job_title\":\"Process Analyst\",\"street\":\"PHL Quezon City - UP Ayala TechnoHub Bldg M\",\"address\":\"PHL Quezon City - UP Ayala TechnoHub Bldg M\",\"city\":\"Quezon City\",\"state\":\"National Capital Region\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"\",\"long_description\":null,\"ats_external_id\":\"R1773903\",\"location\":\"Quezon City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-10-24T04:06:06.419+08:00\",\"created_at\":\"2026-10-24T04:04:07.186+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODcwNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---UP-Ayala-TechnoHub-Bldg-M\/Process-Analyst_R1773903-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Client Success Business Consulting\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-QUE-UPAYA-13\",\"wid\":\"740544c0a47f01b4fa27f18f1f11bc66\",\"descriptor\":\"PHL Quezon City - UP Ayala TechnoHub Bldg M\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"markgil.pena@concentrix.com\"},\"first_name\":\"Pena, Mark Gil\"},\"categories\":[{\"descriptor\":\"CF Client Success Business Consulting\"}],\"recruiters\":[{\"id\":\"100882615\",\"wid\":\"60219339f7a01064a5be0f47c6b47903\",\"descriptor\":\"Gil Pena (100882615)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT1167\",\"descriptor\":\"Consultant, Client Success Business Consulting\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392112\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---UP-Ayala-TechnoHub-Bldg-M\/Process-Analyst_R1773903-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---UP-Ayala-TechnoHub-Bldg-M\/Process-Analyst_R1773903-1\/apply\",\"job_requisition_id\":\"R1773903\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"f9af6d72609801885e8c981b3e062616\",\"descriptor\":\"1348 - Westpac - WESTPACCOL\",\"reference_id\":\"WESTPACCOL\",\"custom_reference_id\":\"WESTPACCOL\",\"company_reference_id\":null},{\"wid\":\"df2f068c35b101c0e854d70a501094ec\",\"descriptor\":\"W0Z9GR Westpac Coll\",\"reference_id\":\"W0Z9GR\",\"custom_reference_id\":\"W0Z9GR\",\"company_reference_id\":null},{\"wid\":\"31d40b724ab8014543d604766d1934d5\",\"descriptor\":\"COGS (CORP) Ops Support Non-Billable - Direct\",\"reference_id\":\"CORPOPSSPTNBDIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nimfa.camargo@concentrix.com\"},\"first_name\":\"Nimfa Camargo (822859)\"},\"category_groups\":[{\"id\":\"CF Innovation_Transformation\",\"wid\":\"4b0305aff0a71005ffaf9b9e3c3d0000\",\"descriptor\":\"Innovation & Transformation\"}],\"job_requisition\":{\"id\":\"R1773903\",\"wid\":\"8a186958fae31039db0dfb4bfdec0000\",\"descriptor\":\"Process Analyst\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"811\",\"campaign_id\":\"28705\",\"campaign_title\":\"Software Engineer II (TCF) R1773910\",\"campaign_type\":\"job_application\",\"job_title\":\"Power BI Developer\",\"street\":\"PHL Quezon City - UP Ayala TechnoHub Bldg M\",\"address\":\"PHL Quezon City - UP Ayala TechnoHub Bldg M\",\"city\":\"Quezon City\",\"state\":\"National Capital Region\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"\",\"long_description\":null,\"ats_external_id\":\"R1773910\",\"location\":\"Quezon City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-10-24T04:06:06.344+08:00\",\"created_at\":\"2026-10-24T04:04:06.925+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODcwNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---UP-Ayala-TechnoHub-Bldg-M\/Power-BI-Developer_R1773910-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-QUE-UPAYA-13\",\"wid\":\"740544c0a47f01b4fa27f18f1f11bc66\",\"descriptor\":\"PHL Quezon City - UP Ayala TechnoHub Bldg M\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"markgil.pena@concentrix.com\"},\"first_name\":\"Pena, Mark Gil\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"100882615\",\"wid\":\"60219339f7a01064a5be0f47c6b47903\",\"descriptor\":\"Gil Pena (100882615)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0435\",\"descriptor\":\"Software Engineer II (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392128\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---UP-Ayala-TechnoHub-Bldg-M\/Power-BI-Developer_R1773910-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---UP-Ayala-TechnoHub-Bldg-M\/Power-BI-Developer_R1773910-1\/apply\",\"job_requisition_id\":\"R1773910\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"f9af6d72609801885e8c981b3e062616\",\"descriptor\":\"1348 - Westpac - WESTPACCOL\",\"reference_id\":\"WESTPACCOL\",\"custom_reference_id\":\"WESTPACCOL\",\"company_reference_id\":null},{\"wid\":\"df2f068c35b101c0e854d70a501094ec\",\"descriptor\":\"W0Z9GR Westpac Coll\",\"reference_id\":\"W0Z9GR\",\"custom_reference_id\":\"W0Z9GR\",\"company_reference_id\":null},{\"wid\":\"31d40b724ab8014543d604766d1934d5\",\"descriptor\":\"COGS (CORP) Ops Support Non-Billable - Direct\",\"reference_id\":\"CORPOPSSPTNBDIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nimfa.camargo@concentrix.com\"},\"first_name\":\"Nimfa Camargo (822859)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1773910\",\"wid\":\"14fbef9232b2104952fea62abbba0000\",\"descriptor\":\"Power BI Developer\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"812\",\"campaign_id\":\"28704\",\"campaign_title\":\"Solution Architect (TCF) R1775406\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect -GitHub Enterprise\",\"street\":\"MEX Work-at-Home - Direct\",\"address\":\"MEX Work-at-Home - Direct\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"Technical Products and Services (TPS):\\n \\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n \\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n \\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n \\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n \\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<br \/><p><span style=\\\"color:#242424\\\"><span><b>Overview:<\/b><\/span><\/span><\/p><p><span style=\\\"color:#242424\\\"><span>As a Cloud Solution Architect, you will lead the design, optimization, and modernization of enterprise-scale source control and developer collaboration platforms, with a strong focus on large-scale GitHub Enterprise Server environments. This role is ideal for a highly experienced architect who brings deep infrastructure expertise, DevOps transformation experience, and hands-on leadership in building secure, resilient, high-performing platforms that support thousands of developers across global organizations.<\/span><\/span><\/p><p><span style=\\\"color:#242424\\\"><span>You will serve as a trusted technical advisor, partnering with engineering, infrastructure, security, and executive stakeholders to deliver scalable architecture, performance optimization, capacity planning, and operational excellence for complex enterprise environments.<\/span><\/span><\/p><p><span style=\\\"color:#242424\\\"><span><b><br \/><\/b><\/span><\/span><\/p><p><span style=\\\"color:#242424\\\"><span><b>Responsibilities<\/b><\/span><\/span><\/p><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Design and implement enterprise-grade source control and developer collaboration platforms using GitHub Enterprise Server.<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Create scalable architecture patterns that support global development teams, CI\/CD pipelines, software engineering excellence, and developer productivity.<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Develop technical roadmaps for platform modernization, migration, optimization, and long-term scalability.<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Provide architectural governance, technical standards, and best-practice guidance across DevOps and platform engineering teams.<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Lead deployment, configuration, administration, and optimization of GitHub Enterprise Server environments.<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Architect high-availability, disaster recovery, backup, and business continuity solutions for mission-critical developer platforms.<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Design integration strategies across identity, security, monitoring, ticketing, CI\/CD, and enterprise infrastructure systems.<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Support complex multi-region and large-scale enterprise implementations, including on-premises environments.<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Perform detailed infrastructure sizing and capacity planning assessments.<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Analyze repository growth, storage consumption, network utilization, system performance trends, and platform usage patterns.<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Develop forecasting models to support future platform growth, infrastructure investment, and organizational expansion.<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Recommend scaling strategies based on utilization data, business demand, and operational requirements.<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Conduct system health assessments and performance reviews across application, database, storage, network, and infrastructure layers.<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Identify performance bottlenecks and implement solutions that improve platform responsiveness, scalability, reliability, and user experience.<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Establish performance baselines, monitoring frameworks, operational KPIs, and continuous improvement practices.<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Provide architectural oversight for Linux-based platform infrastructure.<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Partner with infrastructure, security, and DevOps teams to ensure platform stability, compliance, and operational readiness.<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Design monitoring, observability, automation, and operational excellence frameworks.<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Lead root cause analysis and remediation efforts for critical platform incidents.<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Serve as a trusted advisor to engineering leaders, platform teams, and executive stakeholders.<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Mentor engineers, administrators, and architects on enterprise DevOps platform architecture and best practices.<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Lead technical workshops, architecture reviews, strategic planning sessions, and modernization discussions.<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Drive adoption of modern platform engineering practices that improve developer experience, productivity, and delivery outcomes.<\/span><\/span><\/li><\/ul><p><span style=\\\"color:#242424\\\"><span><b>Qualifications<\/b><\/span><\/span><\/p><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Bachelor\u2019s degree in Computer Science, Information Systems, Engineering, or equivalent experience.<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">10\u201315&#43; years of experience in enterprise infrastructure, DevOps, cloud, platform engineering, or solution architecture roles.<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">5&#43; years of deep, hands-on experience with GitHub Enterprise Server.<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Strong experience supporting large-scale, on-premises GitHub deployments.<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Proven expertise in enterprise platform sizing, capacity planning, usage analysis, and growth forecasting.<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Advanced knowledge of performance tuning methodologies and infrastructure optimization.<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Strong experience with: Linux administration, Networking fundamentals, Load balancing technologies, Storage architectures, High availability and disaster recovery design, Security and identity integrations<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Experience supporting environments with thousands of users and large-scale repository footprints.<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Strong ability to communicate complex technical concepts clearly to executive, business, and technical audiences.<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Exceptional stakeholder management, consulting, advisory, and technical leadership skills.<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Experience leading enterprise DevOps transformation initiatives preferred.<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Experience architecting hybrid infrastructure environments preferred.<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Knowledge of software development lifecycle, SDLC, best practices preferred.<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Experience integrating source control platforms with CI\/CD ecosystems preferred.<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Familiarity with infrastructure automation and Infrastructure-as-Code solutions preferred.<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Experience with performance diagnostics, observability platforms, and monitoring tools preferred.<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Background supporting global engineering organizations preferred.<\/span><\/span><\/li><\/ul><p><span style=\\\"color:#242424\\\"><span><b><br \/><br \/><\/b><\/span><\/span><\/p><p><span style=\\\"color:#242424\\\"><span><b>#ConcentrixCatalyst<\/b><\/span><\/span><\/p><p><span style=\\\"color:#242424\\\"><span><b>#Remote<\/b><\/span><\/span><\/p>\",\"ats_external_id\":\"R1775406\",\"location\":\"Mexico City\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-24T04:06:05.682+08:00\",\"created_at\":\"2026-10-24T04:04:06.274+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODcwNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home---Direct\/Cloud-Solution-Architect--GitHub-Enterprise_R1775406\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mexico City\",\"state\":null,\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"01567\",\"primary_location\":{\"id\":\"MX-WFH-DRECT-01\",\"wid\":\"2ae6dcb191ee0108520f682184810000\",\"descriptor\":\"MEX Work-at-Home - Direct\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kevin.miranda3@concentrix.com\"},\"first_name\":\"Miranda Orellana, Kevin Alexander\"},\"categories\":[{\"descriptor\":\"CF Solutions\"}],\"recruiters\":[{\"id\":\"103452836\",\"wid\":\"85eecd5ab265103ba88bbb30968d0000\",\"descriptor\":\"Kevin Miranda Orellana (103452836)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0505\",\"descriptor\":\"Solution Architect (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392138\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home---Direct\/Cloud-Solution-Architect--GitHub-Enterprise_R1775406\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home---Direct\/Cloud-Solution-Architect--GitHub-Enterprise_R1775406\/apply\",\"job_requisition_id\":\"R1775406\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"brooke.martinez@concentrix.com\"},\"first_name\":\"Brooke Martinez (102012035)\"},\"category_groups\":[{\"id\":\"CF Solutions Group\",\"wid\":\"0227dc387a090115e39b2ba4ed6591ee\",\"descriptor\":\"Solutions Group\"}],\"job_requisition\":{\"id\":\"R1775406\",\"wid\":\"bf25eae455921039dbd4fffa10ec0000\",\"descriptor\":\"Cloud Solution Architect -GitHub Enterprise\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"813\",\"campaign_id\":\"28697\",\"campaign_title\":\"Software Business Analyst I (TCF) R1775397\",\"campaign_type\":\"job_application\",\"job_title\":\"Consultor SAP MM Senior\",\"street\":\"ARG Work-at-Home\",\"address\":\"ARG Work-at-Home\",\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"postal_code\":\"6001\",\"region\":null,\"country\":\"Argentina\",\"short_description\":\"Job Description Summary\\nSomos Concentrix. El socio de transformaci\u00f3n inteligente. Enfocados en soluciones. Potenciados por la tecnolog\u00eda. Impulsados por la inteligencia.\\nEl l\u00edder global en tecnolog\u00eda y servicios que impulsa las mejores marcas del mundo, hoy y en el futuro. Estamos enfocados en soluciones, potenciados por la tecnolog\u00eda e impulsados por la inteligencia. Con datos e informaci\u00f3n \u00fanicos, profunda experiencia en la industria y soluciones tecnol\u00f3gicas avanzadas, somos el socio de transformaci\u00f3n inteligente que potencia un mundo que funciona, ayudando a las empresas a ser refrescantemente simples de trabajar, interactuar y transaccionar. Creamos nuevas carreras innovadoras en m\u00e1s de 70 pa\u00edses, atrayendo el mejor talento.\\n\\nEl Equipo de productos y servicios t\u00e9cnicos de Concentrix es la fuerza motriz detr\u00e1s de la transformaci\u00f3n, los datos y los servicios tecnol\u00f3gicos de Concentrix. Integramos ingenier\u00eda digital de clase mundial, creatividad y una profunda comprensi\u00f3n del comportamiento humano para encontrar y desbloquear valor a trav\u00e9s de experiencias potenciadas por la tecnolog\u00eda y la inteligencia. Combinamos dise\u00f1o centrado en el ser humano, datos poderosos y tecnolog\u00eda s\u00f3lida para acelerar la transformaci\u00f3n a gran escala. Estar\u00e1s rodeado de los mejores del mundo, proporcionando tecnolog\u00eda y conocimientos l\u00edderes en el mercado para modernizar y simplificar la experiencia del cliente. Dentro de nuestro equipo de servicios profesionales, entregar\u00e1s consultor\u00eda estrat\u00e9gica, dise\u00f1o, servicios de asesor\u00eda, investigaci\u00f3n de mercado y an\u00e1lisis de centros de contacto que brindan informaci\u00f3n para mejorar los resultados y el valor para nuestros clientes. As\u00ed logramos nuestra visi\u00f3n.\\n\\nNuestros innovadores alrededor del mundo han dedicado sus carreras a asegurar que cada relaci\u00f3n sea excepcional. Y nos enorgullece ser reconocidos con premios como \\\"Los Mejores Lugares para Trabajar del Mundo\\\", \\\"Las Mejores Empresas para el Crecimiento Profesional\\\" y \\\"La Mejor Cultura Empresarial\\\", a\u00f1o tras a\u00f1o.\\n\\nUnite a nosotros y s\u00e9 parte de este viaje hacia mayores oportunidades y futuros m\u00e1s brillantes.\",\"long_description\":\"<p>Buscamos incorporar un Consultor Senior SAP MM para el equipo funcional.\u00a0<\/p><br \/><p>Responsabilidades<\/p><ul><li>Liderar las actividades de revisi\u00f3n y remediaci\u00f3n en el m\u00f3dulo <b>SAP MM<\/b> durante el upgrade.<\/li><li>Analizar impactos funcionales derivados de simplification items y proponer soluciones.<\/li><li>Validar integraciones con FI\/CO, SD y PM en escenarios de negocio cr\u00edticos.<\/li><li>Acompa\u00f1ar pruebas funcionales e integrales, asegurando continuidad de procesos de log\u00edstica y materiales.<\/li><li>Documentar ajustes y brindar soporte experto durante la ejecuci\u00f3n y post-upgrade.<\/li><li>Coordinar con equipos t\u00e9cnicos y funcionales para garantizar compatibilidad de desarrollos propios e integraciones.<\/li><\/ul><br \/><p>Requisitos<\/p><ul><li>Experiencia comprobada (m\u00ednimo 7 a\u00f1os) como consultor SAP MM en proyectos de implementaci\u00f3n o upgrade.<\/li><li>Participaci\u00f3n previa en proyectos <b>SAP S\/4HANA<\/b> (idealmente upgrades t\u00e9cnicos bajo RISE).<\/li><li>Conocimiento s\u00f3lido de integraciones con FI\/CO, SD y PM.<\/li><li>Capacidad para identificar y remediar impactos derivados de simplification items.<\/li><li>Habilidades de comunicaci\u00f3n y trabajo en equipo en entornos cr\u00edticos.<\/li><\/ul><br \/><p>Deseable<\/p><ul><li>Certificaciones SAP en MM o S\/4HANA.<\/li><\/ul>\",\"ats_external_id\":\"R1775397\",\"location\":\"Buenos Aires, Buenos Aires\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-24T04:06:04.081+08:00\",\"created_at\":\"2026-10-24T04:04:03.123+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODY5Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Consultor-SAP-MM-Senior_R1775397\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Systems Analysis\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"organization_reference_id\":\"PAR02\"},\"location\":{\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"country\":{\"wid\":\"e42ad5eac46d4cc9b367ceaef42577c5\",\"iso2\":\"AR\",\"iso3\":\"ARG\",\"descriptor\":\"Argentina\",\"iso_numeric\":\"32\"},\"postal_code\":\"6001\",\"primary_location\":{\"id\":\"AR-WAH-ARGEN-01\",\"wid\":\"49cbc5c66e7f010772b49fd527e70000\",\"descriptor\":\"ARG Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"laura.biederman@concentrix.com\"},\"first_name\":\"Biederman, Laura\"},\"categories\":[{\"descriptor\":\"CF Business Systems Analysis\"}],\"recruiters\":[{\"id\":\"102009436\",\"wid\":\"f81830f171380107b325e720f1470000\",\"descriptor\":\"Laura Biederman (102009436)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0353\",\"descriptor\":\"Software Business Analyst I (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392071\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Consultor-SAP-MM-Senior_R1775397\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Consultor-SAP-MM-Senior_R1775397\/apply\",\"job_requisition_id\":\"R1775397\"}],\"organizations\":[{\"wid\":\"61bd812b20c5101da9767fa66a2e0000\",\"descriptor\":\"24257 - CONCENTRIX - 980006168\",\"reference_id\":\"980006168\",\"custom_reference_id\":\"980006168\",\"company_reference_id\":null},{\"wid\":\"5e02068458ea10225db50ebbf4df0000\",\"descriptor\":\"W0ZX4I Catalyst Delivery Bench\",\"reference_id\":\"W0ZX4I\",\"custom_reference_id\":\"W0ZX4I\",\"company_reference_id\":null},{\"wid\":\"5bf9c50ec22410097a75ce41f9390000\",\"descriptor\":\"COGS (CORP) Digital Experiences SL\",\"reference_id\":\"CORCATCONTCOMM\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"custom_reference_id\":null,\"company_reference_id\":\"PAR02\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"hernanluis.glikin@concentrix.com\"},\"first_name\":\"Hern\u00e1n Glikin (102009273)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1775397\",\"wid\":\"bdcecbf5fd1a1039d91d141965b90000\",\"descriptor\":\"Consultor SAP MM Senior\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"814\",\"campaign_id\":\"28686\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1775270\",\"campaign_type\":\"job_application\",\"job_title\":\"Dynamics 365 Finance & Operations Solution Architect\",\"street\":\"SWE Stockholm - Esbogatan 11\",\"address\":\"SWE Stockholm - Esbogatan 11\",\"city\":\"Kista\/Stockholm\",\"state\":\"Stockholm County\",\"postal_code\":\"164 74\",\"region\":null,\"country\":\"Sweden\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are seeking an experienced Dynamics 365 Finance &amp; Operations Solution Architect with a strong technical background across Dynamics F&amp;O cloud, hybrid, and on premises solutions.<\/p><br \/><p>Responsabilities:<\/p><p>The successful candidate will play a key role in the design, development, optimization, and stabilization of Dynamics F&amp;O deployments, working closely with customers to drive measurable business value.<\/p><p>The candidate must have proven experience in customer facing roles, along with project delivery and technical leadership experience, and a demonstrated ability to lead in depth technical architecture discussions with customer executives, solution architects, IT leadership, enterprise architects, and development teams. This role requires the ability to translate complex technical concepts into clear architectural decisions that align with customer goals. The candidate should also be open to travel to customer sites as required by business needs.<\/p><br \/><p>Experience Profile &amp; Customer Centricity<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Extensive experience with Dynamics 365 Finance &amp; Operations, including Finance and Supply Chain Management, with hands on exposure to on premises, hybrid, and cloud environments.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Strong understanding of ERP system architecture and best practices, with the ability to design and guide scalable, secure, and enterprise grade solutions.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Deep expertise in the technical and functional aspects of Dynamics 365 F&amp;O, including core business processes across finance and supply chain.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Proven experience with customization and development in Dynamics 365 F&amp;O, as well as ERP implementations and ongoing system management, including integration with third party systems.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Ability to lead in depth technical discussions and provide clear architectural guidance to customers, architects, IT leadership, and development teams throughout design and implementation phases.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Strong customer centric mindset, consistently driving positive customer satisfaction and establishing credibility as a trusted advisor by leveraging deep Dynamics 365 F&amp;O, Supply Chain, and on premises expertise to deliver against defined Customer Success Plan outcomes.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Demonstrated ability to actively listen, challenge constructively, and guide customers toward the best technical and business decisions.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Experience providing actionable insights and feedback from customer engagements to Microsoft engineering teams, product groups, and internal stakeholders, contributing to continuous improvement and influencing product direction.<\/p><br \/><p>Business Impact<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Accelerate usage, value realization, and ROI of Microsoft Business Applications by advising technical and business decision-makers on architecture, implementation best practices, operational excellence, and performance efficiency\u2014spanning both on prem and cloud connected deployments.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Identify and resolve blockers preventing go live, scale, or adoption by applying deep technical knowledge of Dynamics F&amp;O, integrations, performance tuning, and data migration. Deliver all engagements using Microsoft recommended methods and repeatable IP.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Identify growth opportunities by understanding customer needs, business models, and workloads, and positioning relevant Microsoft Business Applications capabilities, including Supply Chain, Warehouse Management, and modernization pathways from on prem to cloud.<\/p><br \/><p>Technical Leadership<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Demonstrate a growth-mindset by continuously strengthening your technical depth in Dynamics 365 F&amp;O, on prem infrastructure, Supply Chain, Warehouse Management, and related tooling to meet evolving customer and regional needs.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Accelerate customer outcomes by engaging with technical communities, contributing to reusable IP, sharing best practices, and promoting knowledge re use within the Dynamics ecosystem.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Lead or co lead architecture sessions, performance deep dives, solution design reviews, and readiness workshops to uplift customer capability and ensure long term operational health.<\/p><br \/><br \/><br \/><p>Qualifications<\/p><p>Technical Requirements<\/p><p>Core Technical Expertise<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a08&#43; years of hands-on experience implementing, customizing, optimizing, and supporting Dynamics 365 Finance &amp; Operations (F&amp;O), with strong exposure to on premises, hybrid, and cloud-based deployments.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Strong understanding of Dynamics 365 Finance &amp; Operations architecture, including application layers, data models, extensibility framework, and overall environment topology.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Proven experience leading Dynamics F&amp;O migration and modernization initiatives, including upgrades from legacy Dynamics AX and transitions to cloud first architectures.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Deep expertise in performance troubleshooting, with the ability to diagnose and resolve bottlenecks across application, database, and infrastructure layers.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Practical experience with ERP system administration and operational best practices for F&amp;O environments, including monitoring, capacity planning, and production readiness.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Demonstrated capability to perform end to end environment health assessments and performance audits, and to design and execute remediation and optimization plans, particularly for on premises and hybrid F&amp;O environments.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Strong experience designing, building, and troubleshooting integrations for Dynamics F&amp;O, leveraging:<\/p><p>o \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Data Management Framework (DMF)<\/p><p>o \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Azure Logic Apps<\/p><p>o \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Power Platform<\/p><p>o \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0APIs and other enterprise interfacing techniques<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Proficiency in Dynamics 365 F&amp;O development and customization, including:<\/p><p>o \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0X&#43;&#43;<\/p><p>o \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Visual Studio<\/p><p>o \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0.NET Framework<\/p><p>o \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Extension based development best practices<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Familiarity with software development lifecycle (SDLC) methodologies, including the use of Lifecycle Services (LCS) and Azure DevOps for implementation, maintenance, and release management.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Experience with version control and development tools (e.g., Azure DevOps, GitHub) and working knowledge of CI\/CD practices in enterprise ERP environments.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Solid understanding of security, compliance, and access control requirements in ERP systems.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Proficiency in documenting technical designs, system configurations, and operational procedures.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Strong analytical skills with the ability to troubleshoot and resolve complex technical issues effectively.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Good understanding of Azure cloud technologies and their implications for ERP scalability, security, performance, and operations.<\/p><br \/><p>Solution Architecture &amp; Implementation<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Proven experience acting as Technical Architect \/ Lead Engineer for full lifecycle Dynamics 365 F&amp;O programs, including design, build, test, deploy, and stabilization phases.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Strong capability to design enterprise grade, scalable, and secure F&amp;O implementations aligned with customer and business requirements.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Demonstrated ability to lead deep technical discussions with customers, partners, and engineering teams covering architecture, integrations, data, security, and performance.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Skilled in delivering technical workshops, training sessions, and hands on guidance to customer IT and development teams.<\/p><br \/><p>Operational Excellence &amp; Troubleshooting<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Proven expertise in troubleshooting complex production issues in enterprise Dynamics 365 F&amp;O environments.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Strong focus on operational stability, reliability, and continuous improvement of live ERP systems.<\/p><br \/><p>Language Qualifications<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0English: Fluent (reading, writing, and speaking) \u2014 mandatory.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Swedish is strongly recommended as the primary working language for customer engagements in the Nordic market.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Any additional Nordic languages are considered a plus for cross regional collaboration.<\/p><br \/><p>Interpersonal &amp; Customer Engagement Requirements<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Exceptional interpersonal, presentation, and communication skills \u2014 able to confidently engage with customers, translate complex technical topics into clear guidance, and build strong, trust based relationships.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Strong project management capability \u2014 able to lead customer conversations, drive clarity in scope and timeline, coordinate with stakeholders, and guide the customer\u2019s project toward successful delivery.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Strong collaboration skill with both internal and external stakeholders<\/p><br \/><br \/><p>Security &amp; Onsite Support Requirements<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Ability to meet Microsoft, customer, and\/or government security screening requirements is mandatory for this role.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0The successful candidate must have, or be able to obtain, a security certificate entitling access to classified information at the following levels or higher: \u201cSECRET, NATO SECRET, SECRET UE \/ EU SECRET\u201d<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Ideally, the candidate holds Swedish citizenship, as it significantly supports eligibility and processing for required Nordic security clearances.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0This role also requires onsite support, and the frequency of onsite presence will depend on customer needs, including critical project phases, escalations, workshops, or deployments. Flexibility to travel within the Nordic region is expected.<\/p><br \/><p>Additional Preferred Requirements (If you have the following skillsets, it is a plus)<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Certification or formal training in Dynamics 365 Finance &amp; Operations, including administration, development, or solution architecture.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Knowledge of Dynamics 365 Customer Engagement (CE), including solution architecture, customization concepts, integration patterns, and functional understanding across core CE workloads such as Sales and Customer Service.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Experience with Microsoft Azure services and an understanding of how Azure capabilities support, extend, and integrate with Dynamics 365 Finance &amp; Operations.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Broader Dynamics 365 ecosystem awareness, with the ability to understand how CE, Dynamics AX, and F&amp;O interact across hybrid, upgrade, and migration scenarios, including data flow and integration dependencies.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Knowledge of Microsoft Dynamics AX, including AX architecture, module structure, and data model fundamentals, with the ability to support, troubleshoot, or collaborate effectively with AX focused engineering teams.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Dynamics 365 Supply Chain Management (SCM) exposure, including familiarity with inventory, procurement, master planning, or production processes.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Warehouse Management (WMS) functional and\/or technical knowledge, including WHS configuration, mobile device workflows, location directives, work templates, and advanced warehouse operations.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Experience with data migration and data transformation projects, particularly in ERP modernization or platform transition initiatives.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Familiarity with business intelligence and reporting tools, such as Power BI, and their use in ERP reporting and operational insights.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Exposure to non Microsoft ERP platforms (e.g., SAP, Oracle) and the ability to understand and compare enterprise ERP architectures is considered a plus.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Familiarity with Power Apps development and customization.<\/p>\",\"ats_external_id\":\"R1775270\",\"location\":\"Kista\/Stockholm, Stockholm County\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-23T22:12:22.625+08:00\",\"created_at\":\"2026-10-23T22:06:41.987+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODY4Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SWE-Stockholm---Esbogatan-11\/Dynamics-365-Finance---Operations-Solution-Architect_R1775270\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Kista\/Stockholm\",\"state\":\"Stockholm County\",\"country\":{\"wid\":\"6a800a4736884df5826858d435650f45\",\"iso2\":\"SE\",\"iso3\":\"SWE\",\"descriptor\":\"Sweden\",\"iso_numeric\":\"752\"},\"postal_code\":\"164 74\",\"primary_location\":{\"id\":\"SE-STO-ESBOG-01\",\"wid\":\"771bdb8e65951036167f391be34b0000\",\"descriptor\":\"SWE Stockholm - Esbogatan 11\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"bianca.lazar@concentrix.com\"},\"first_name\":\"Lazar, Bianca-Silvia\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101955659\",\"wid\":\"a29c29908ff501122cfe5dce9bc10000\",\"descriptor\":\"Bianca Lazar (101955659)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392006\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SWE-Stockholm---Esbogatan-11\/Dynamics-365-Finance---Operations-Solution-Architect_R1775270\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SWE-Stockholm---Esbogatan-11\/Dynamics-365-Finance---Operations-Solution-Architect_R1775270\/apply\",\"job_requisition_id\":\"R1775270\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"elmehdi.seghyier@concentrix.com\"},\"first_name\":\"Elmehdi Seghyier (101692017)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1775270\",\"wid\":\"bf25eae455921039c69b99dcd41d0000\",\"descriptor\":\"Dynamics 365 Finance & Operations Solution Architect\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"815\",\"campaign_id\":\"28684\",\"campaign_title\":\"Associate Director, Operations R1775292\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate Director - Operations\",\"street\":\"POL Katowice - Atrium Katowice, 54 Graniczna Street\",\"address\":\"POL Katowice - Atrium Katowice, 54 Graniczna Street\",\"city\":\"Katowice\",\"state\":\"Silesian\",\"postal_code\":\"40-018\",\"region\":null,\"country\":\"Poland\",\"short_description\":\"\",\"long_description\":\"<p><b>Location:<\/b> Katowice, Poland<b> Job Type:<\/b> Full-Time, On-site<\/p><h3><\/h3><p>At Concentrix, we help the world&#39;s most recognizable brands create exceptional customer experiences. As we continue to grow our Katowice operations, we are looking for an experienced and commercially minded <b>Associate Director of Operations<\/b> to lead large-scale multilingual programs, develop high-performing leaders, and drive operational excellence.<\/p><p>This is a strategic leadership role responsible for delivering outstanding client results, leading multiple operational teams, and shaping the future growth of one of our key sites.<\/p><br \/><h2>What You&#39;ll Do<\/h2><p>As an Associate Director of Operations, you will:<\/p><ul><li>Lead and inspire a team of Operations Managers, Team Leaders, and support functions across multiple accounts and programs.<\/li><li>Drive performance against client KPIs, including customer satisfaction, quality, productivity, service levels, revenue, and profitability.<\/li><li>Act as the senior operational contact for clients, building trusted relationships and influencing strategic decisions.<\/li><li>Develop and execute operational strategies that improve efficiency, customer experience, employee engagement, and business results.<\/li><li>Own forecasting, workforce planning, financial management, budgeting, and resource allocation.<\/li><li>Analyze business trends and performance data to identify risks, opportunities, and continuous improvement initiatives.<\/li><li>Foster a culture of accountability, coaching, recognition, and leadership development.<\/li><li>Partner closely with HR, Recruitment, Training, Quality, WFM, and Client Success teams to achieve operational goals.<\/li><li>Ensure compliance with company policies, regulatory requirements, and client expectations.<\/li><li>Lead change management initiatives and support business growth, transitions, and new client implementations.<\/li><\/ul><h2>What We&#39;re Looking For<\/h2><h3>Required Experience<\/h3><ul><li>8&#43; years of leadership experience within BPO, customer experience, shared services, outsourcing, or contact center environments.<\/li><li>Proven experience managing large operational teams through multiple layers of leadership.<\/li><li>Experience owning client relationships at a senior stakeholder level.<\/li><li>Strong commercial acumen with responsibility for operational and financial performance.<\/li><li>Demonstrated success in delivering KPI improvements and business transformation initiatives.<\/li><li>Experience leading multilingual or international teams is highly desirable.<\/li><\/ul><h3>Skills &amp; Competencies<\/h3><ul><li>Exceptional people leadership and coaching skills.<\/li><li>Strategic thinking combined with strong operational execution.<\/li><li>Outstanding communication and presentation skills.<\/li><li>Advanced stakeholder management and influencing abilities.<\/li><li>Strong analytical and problem-solving capabilities.<\/li><li>Financial and business planning expertise.<\/li><li>Ability to thrive in a fast-paced, dynamic environment.<\/li><li><\/li><\/ul><h2>Why Join Concentrix?<\/h2><br \/><p>At Concentrix, you&#39;ll have the opportunity to:<\/p><p>\u2705 Lead high-profile global client programs<\/p><p>\u2705 Influence site and regional business strategy<\/p><p>\u2705 Work alongside talented leaders in a collaborative environment<\/p><p>\u2705 Drive meaningful transformation and operational excellence<\/p><p>\u2705 Access career development opportunities within a global organization spanning 70&#43; countries<\/p><p>\u2705 Be part of a culture that champions innovation, inclusion, and growth<\/p><br \/><h2>Success in This Role Looks Like<\/h2><br \/><p>Within your first 12 months, you will:<\/p><br \/><ul><li>Deliver and exceed client performance targets.<\/li><li>Increase employee engagement and leadership capability.<\/li><li>Strengthen client partnerships and identify growth opportunities.<\/li><li>Improve operational efficiency and profitability.<\/li><li>Build a succession-focused leadership culture that develops future talent.<\/li><\/ul><br \/><h3>Ready to Lead the Future of Customer Experience?<\/h3><br \/><p>Join Concentrix in Katowice and make an impact at scale. If you&#39;re a passionate operational leader with a track record of driving performance, developing people, and delivering exceptional client outcomes, we&#39;d love to hear from you.<\/p><p><b>Apply today and help shape what&#39;s next at Concentrix.<\/b><\/p>\",\"ats_external_id\":\"R1775292\",\"location\":\"Katowice, Silesian\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-23T22:12:22.139+08:00\",\"created_at\":\"2026-10-23T22:06:41.074+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODY4NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Katowice---Atrium-Katowice-54-Graniczna-Street\/Associate-Director---Operations_R1775292\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Katowice\",\"state\":\"Silesian\",\"country\":{\"wid\":\"131d5ac7e3ee4d7b962bdc96e498e412\",\"iso2\":\"PL\",\"iso3\":\"POL\",\"descriptor\":\"Poland\",\"iso_numeric\":\"616\"},\"postal_code\":\"40-018\",\"primary_location\":{\"id\":\"PL-KAT-ATRIU-01\",\"wid\":\"a17b36a4d7361016c3f923689af50000\",\"descriptor\":\"POL Katowice - Atrium Katowice, 54 Graniczna Street\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"rebecca.bromley@concentrix.com\"},\"first_name\":\"McEnaney, Rebecca\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"T26050\",\"wid\":\"60219339f7a010645516639f0c70ca96\",\"descriptor\":\"Rebecca McEnaney (T26050)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0602\",\"descriptor\":\"Associate Director, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392063\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Katowice---Atrium-Katowice-54-Graniczna-Street\/Associate-Director---Operations_R1775292\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Katowice---Atrium-Katowice-54-Graniczna-Street\/Associate-Director---Operations_R1775292\/apply\",\"job_requisition_id\":\"R1775292\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"pawel.pula@concentrix.com\"},\"first_name\":\"Pawe\u0142 Pu\u0142a (410831)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1775292\",\"wid\":\"a6aa8e50614b1039c88bfab9f7140000\",\"descriptor\":\"Associate Director - Operations\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_6\",\"wid\":\"0227dc387a090185302d94b9e0654033\",\"descriptor\":\"Grade 6\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"816\",\"campaign_id\":\"28668\",\"campaign_title\":\"Operations Manager II R1771912\",\"campaign_type\":\"job_application\",\"job_title\":\"Operations Manager II\",\"street\":\"MYS Kuala Lumpur - Levels 10,11,12 Equatorial Plaza\",\"address\":\"MYS Kuala Lumpur - Levels 10,11,12 Equatorial Plaza\",\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"postal_code\":\"50250\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Operations Manager II is responsible for coaching and supervising a group of Operations Managers and\/or Team Leaders. This position is responsible for building and maintaining client relationships, meeting service level agreements and achieving financial expectations.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Maintain and grow revenue of program(s); responsible for profitability including revenue, margins, billing, seat utilization and retention<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ensures program has proficient training, staff development, and effective employee relation\/recognition programs<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization\u2019s policies and applicable legal requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ensure that the operations is in compliance with active contracts<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Oversee client relationships; facilitate open communications, understand client perspectives\/expectations, and monitor client satisfaction<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Partnering with Business Development to leverage and expand new business from client(s)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Conduct regular one-on-ones with direct reports to review individual performance, the performance of their teams and offer on-going developmental support<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain relationships with strategic vendors in order to facilitate open communications, understand changing technologies and stay abreast of industry trends<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in opportunity review calls for new business and facilitate site visits from potential clients, keep up to date through trade shows, industry events, and related activities<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Host Business reviews on regular basis, communicate the overall objectives within common reports (service reports and Operational Efficiency Reports), ensure that customer, operational and capacity requirements are addressed (i.e. Telecommunications, Information Technology, Legal, HR, Finance, Facilities), hold weekly meetings with all functional leaders and direct reports reviewing site operations, needs, and upcoming events<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 Associate&#39;s Degree Preferred with more than ten years of experience (with two to four years of Progressive Management Experience) preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish specific goals<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to implement Change; flexibility to quickly adapt to changing business needs<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Work well under pressure and follow through on items to completion while maintaining professional demeanor<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Proven ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to mentor, coach and provide direction to a team of employees<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to take initiative and ownership with focus on continuous improvement<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to foster customer service disposition and sense of professionalism for self and team<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Willingness to work a flexible schedule<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p>Provides leadership to managers, supervisors and\/or professional staff.\u00a0 Is accountable for the performance and results of multiple related units.\u00a0\u00a0 Recommends operational objectives and develops departmental plans, including business, production and\/or organizational priorities.\u00a0 Controls resources and policy formation in area of responsibility.\u00a0 Decisions are guided by resource availability and functional objectives.\u00a0 Develops and administers performance requirements; may have budget responsibilities.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1771912\",\"location\":\"Kuala Lumpur, Selangor\",\"job_type\":\"full_time\",\"salary\":\"15000\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-10-23T22:06:39.877+08:00\",\"created_at\":\"2026-10-23T20:04:46.360+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODY2OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Levels-101112-Equatorial-Plaza\/Operations-Manager-II_R1771912\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315e94a52f7b7dac\",\"descriptor\":\"Concentrix CVG Malaysia Sdn. Bhd.\",\"reference_id\":\"YMY01\",\"organization_reference_id\":\"YMY01\"},\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50250\",\"primary_location\":{\"id\":\"MY-KUA-EQUAT-01\",\"wid\":\"aaac3dd429ec101d00302a702b360000\",\"descriptor\":\"MYS Kuala Lumpur - Levels 10,11,12 Equatorial Plaza\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"richa.dutta@concentrix.com\"},\"first_name\":\"Dutta, Richa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"10065\",\"wid\":\"9f196ba80a87015685b3b45f07199bc1\",\"descriptor\":\"Richa Dutta (10065)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0605\",\"descriptor\":\"Operations Manager II\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391986\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Levels-101112-Equatorial-Plaza\/Operations-Manager-II_R1771912\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Levels-101112-Equatorial-Plaza\/Operations-Manager-II_R1771912\/apply\",\"job_requisition_id\":\"R1771912\"}],\"organizations\":[{\"wid\":\"68db54a6286110055366eac3ac310000\",\"descriptor\":\"26698 - ByteDance - 980010412\",\"reference_id\":\"980010412\",\"custom_reference_id\":\"980010412\",\"company_reference_id\":null},{\"wid\":\"b69b3efe1b841005ab1fbea41c5d0000\",\"descriptor\":\"W101T4 BytedanceMPO\",\"reference_id\":\"W101T4\",\"custom_reference_id\":\"W101T4\",\"company_reference_id\":null},{\"wid\":\"a2b3177a2a35100bef2463eebbcc0000\",\"descriptor\":\"COGS (SITE) Operations Manager Billable Direc\",\"reference_id\":\"SITOPSMGRBL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315e94a52f7b7dac\",\"descriptor\":\"Concentrix CVG Malaysia Sdn. Bhd.\",\"reference_id\":\"YMY01\",\"custom_reference_id\":null,\"company_reference_id\":\"YMY01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"thanumalayan.prashant1@concentrix.com\"},\"first_name\":\"Thanumalayan Prashant (589002)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1771912\",\"wid\":\"01ce15374b431039c30dedcee73d0000\",\"descriptor\":\"Operations Manager II\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_8B\",\"wid\":\"0227dc387a0901afed42c8f6e0656d35\",\"descriptor\":\"Grade 8B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"817\",\"campaign_id\":\"28661\",\"campaign_title\":\"Specialist, Renewal Sales R1775224\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Renewal Sales\",\"street\":\"IND Gurugram - SP Infocity, Industrial Plot No. 243, 1st, 3rd, 4th, 5th & 7th Floors\",\"address\":\"IND Gurugram - SP Infocity, Industrial Plot No. 243, 1st, 3rd, 4th, 5th & 7th Floors\",\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"postal_code\":\"122016\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<p>\u00a0<\/p><p>ROLE: Renewal Sales<\/p><p>DESIGNATION: Specialist, Renewal Sales<\/p><p>LOCATION: Gurugram<\/p><p>YEARS OF EXPERIENCE: 2 Years<\/p><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><p>Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.<\/p><p>\u00a0<\/p><p><u>Role and Key Responsibilities:<\/u><\/p><p>\u00a0<\/p><ul><li>Consistently achieve or exceed your revenue-based quota by selling renewals\/products\/services and offering upsell opportunities when applicable.<\/li><li>Work within a dedicated territory for an established client.<\/li><li>Own and deliver accurate weekly, monthly, and quarterly sales forecasts.<\/li><li>Develop and maintain a mastery of product knowledge and technical understanding to effectively assess client needs and requirements.<\/li><li>Successfully promote products or services and guide customers through strategic product adoption to accelerate their time to value.<\/li><li>Analyze and utilize data to proactively identify and address \u2018at risk\u2019 customers and uncover adoption opportunities.<\/li><li>Independently resolve customer concerns and roadblocks, ensuring satisfaction and product usage.<\/li><li>Effectively manage external competitive pressures and handle complex objections to retain and win new customers.<\/li><li>Manage a high volume of customer contacts through phone and email each day.<\/li><li>Ensure a high level of professionalism during all interactions with customers and prospects.<\/li><li>Effectively partner with and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met.<\/li><li>Collaborate with cross-functional teams and management to optimize sales processes and systems.<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured in a timely manner<\/li><\/ul><p><u>Key skills &amp; knowledge:<\/u><\/p><p>\u00a0<\/p><ul><li>2 years of experience in a customer service or sales role.<\/li><li>Prior experience in a high-volume calling environment and experience with Salesforce.com or a similar CRM<\/li><li>Prior success in achieving individual and\/or team sales quotas and goals.<\/li><li>Demonstrated ability to effectively communicate with customers in a fast-paced environment while developing positive customer relationships.<\/li><li>A demonstrated aptitude for learning and optimizing new technology and data.<\/li><li>An aptitude for leveraging AI-powered tools to optimize your workflow and drive results.<\/li><li>Strong problem-solving skills.<\/li><li>Well-developed emotional intelligence, including high levels of empathy and self-awareness.<\/li><li>Excellent knowledge of Microsoft Office programs and strong<\/li><\/ul><p>\u00a0<\/p><p><u>Educational Qualification:<\/u><\/p><p>\u00a0<\/p><ul><li>A bachelor\u2019s degree.<\/li><\/ul><p>\u00a0<\/p><p>\u00a0<\/p><p>Disclaimer: -<\/p><p>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.&#39;<\/p><p>\u00a0<\/p>\",\"ats_external_id\":\"R1775224\",\"location\":\"Gurugram, Hary\u0101na\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-23T20:07:37.936+08:00\",\"created_at\":\"2026-10-23T20:04:42.688+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODY2MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurugram---SP-Infocity-Industrial-Plot-No-243-1st-3rd-4th-5th--7th-Floors\/Specialist--Renewal-Sales_R1775224\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01b43141b676c10f2638\",\"descriptor\":\"Concentrix Technologies (India) Private Limited\",\"reference_id\":\"CIND\",\"organization_reference_id\":\"CIND\"},\"location\":{\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"122016\",\"primary_location\":{\"id\":\"IN-GUR-INFOC-06\",\"wid\":\"283ba4423d321017bbbccf8cbed90000\",\"descriptor\":\"IND Gurugram - SP Infocity, Industrial Plot No. 243, 1st, 3rd, 4th, 5th & 7th Floors\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"mritunjoy.das@concentrix.com\"},\"first_name\":\"Das, Mritunjoy\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102360442\",\"wid\":\"c08b6f115883101f9914b59cd69c0000\",\"descriptor\":\"Mritunjoy Das (102360442)\"},{\"id\":\"102331833\",\"wid\":\"b30823d2ec3910131468797e0d7d0000\",\"descriptor\":\"Mansi Solanki (102331833)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02RS\",\"descriptor\":\"Specialist, Renewal Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391967\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurugram---SP-Infocity-Industrial-Plot-No-243-1st-3rd-4th-5th--7th-Floors\/Specialist--Renewal-Sales_R1775224\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurugram---SP-Infocity-Industrial-Plot-No-243-1st-3rd-4th-5th--7th-Floors\/Specialist--Renewal-Sales_R1775224\/apply\",\"job_requisition_id\":\"R1775224\"}],\"organizations\":[{\"wid\":\"740544c0a47f01b43141b676c10f2638\",\"descriptor\":\"Concentrix Technologies (India) Private Limited\",\"reference_id\":\"CIND\",\"custom_reference_id\":null,\"company_reference_id\":\"CIND\"},{\"wid\":\"740544c0a47f01078716e09f1d113646\",\"descriptor\":\"CRMIO\",\"reference_id\":\"CRMIO\",\"custom_reference_id\":\"CRMIO\",\"company_reference_id\":null},{\"wid\":\"5379abc88f88100536ef892a38010000\",\"descriptor\":\"Checkpoint India B2B Sales\",\"reference_id\":\"Checkpoint India B2B Sales_20260504_IND\",\"custom_reference_id\":\"Checkpoint India B2B Sales_20260504_IND\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"vinay.kumar2@concentrix.com\"},\"first_name\":\"Vinay Kumar (102493043)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1775224\",\"wid\":\"8a186958fae31039c2aced0423650000\",\"descriptor\":\"Specialist, Renewal Sales\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"586\",\"campaign_id\":\"45208\",\"campaign_title\":\"Advisor I, Transaction Processing R1775183\",\"campaign_type\":\"job_application\",\"job_title\":\"Banking, Finance & Accounting Operations\",\"street\":\"PHL Quezon City - Giga Tower,10th,11th,19th Flr\",\"address\":\"PHL Quezon City - Giga Tower,10th,11th,19th Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"We are looking for professionals with experience in Banking, Finance, and Accounting to support core financial and operational processes.\",\"long_description\":\"<p><span style=\\\"color:#000000\\\"><b>Key Responsibilities:<\/b><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Process\u00a0finance, accounting, or banking-related transactions<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Prepare reports, reconciliations, journal entries, and documentation<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Support month-end closing, audit, compliance, and financial analysis<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Ensure accuracy and compliance with company policies and controls<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Coordinate with internal teams, clients, vendors, and stakeholders<\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\"><b>Qualifications:<\/b><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Bachelor\u2019s degree in <b>Accountancy,\u00a0Finance, Banking, Business<\/b>, or related field<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Experience in <b>banking,\u00a0finance, accounting, shared services, or BPO<\/b> is preferred<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Knowledge of <b>AP, AR, GL, reconciliations, reporting, or banking operations<\/b><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Proficient in <b>Microsoft Excel<\/b>; ERP knowledge is an advantage<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Strong analytical, communication, and problem-solving skills<\/span><\/li><\/ul><p>\u00a0<\/p><p><b>Note:<\/b><br \/>This is a <b>general job description<\/b> intended to provide an overview of the role category only. This is <b>not the official or final job description<\/b> for any specific position. The actual scope, responsibilities, and qualifications may vary <b>depending on the role being applied for<\/b>, business requirements, and the candidate\u2019s experience and profile.<\/p><br \/>\",\"ats_external_id\":\"R1775183\",\"location\":\"Quezon City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-23T20:07:34.425+08:00\",\"created_at\":\"2026-10-23T20:04:35.380+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTIwOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Giga-Tower10th11th18th19th-Flr\/Banking--Finance---Accounting-Operations_R1775183\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-GIGAT-01\",\"wid\":\"eeb3325b73e5018f5c822a84a7235f03\",\"descriptor\":\"PHL Quezon City - Giga Tower,10th,11th,19th Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"hopemilky.cayao@concentrix.com\"},\"first_name\":\"Cayao, Hope Milky\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102464965\",\"wid\":\"a1600f3e36da10313963254abf510000\",\"descriptor\":\"Hope Milky Cayao (102464965)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0639\",\"descriptor\":\"Advisor I, Transaction Processing\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391966\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Giga-Tower10th11th18th19th-Flr\/Banking--Finance---Accounting-Operations_R1775183\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Giga-Tower10th11th18th19th-Flr\/Banking--Finance---Accounting-Operations_R1775183\/apply\",\"job_requisition_id\":\"R1775183\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"markanthony.delapena@concentrix.com\"},\"first_name\":\"Mark Dela Pena (101884901)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Business Enhancement Group\",\"wid\":\"0227dc387a0901efb9050c65eb65afd5\",\"descriptor\":\"Business Enhancement Group\"},{\"id\":\"CF Accounting_Finance Group\",\"wid\":\"0227dc387a0901a4d8cd2c3eeb65a2d3\",\"descriptor\":\"Accounting & Finance Group\"}],\"job_requisition\":{\"id\":\"R1775183\",\"wid\":\"8a186958fae31039be1c4b8fbc9e0000\",\"descriptor\":\"Banking, Finance & Accounting Operations\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"587\",\"campaign_id\":\"45206\",\"campaign_title\":\"Advisor I, Transaction Processing R1775181\",\"campaign_type\":\"job_application\",\"job_title\":\"Risk & Compliance\",\"street\":\"PHL Makati City - SLC\",\"address\":\"PHL Makati City - SLC\",\"city\":\"Makati City\",\"state\":null,\"postal_code\":\"1226\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Risk Analyst is a key role within the Customer Due Diligence team of FinTech Account, reporting into the Risk Manager (Customer Due Diligence). The Customer Due Diligence team is part of the First Line Risk & Compliance (1LRC) team and is responsible for Customer Due Diligence (CDD) of FinTech Account merchant acquiring customers, which includes Initial Customer Due Diligence, Enhanced Customer Due Diligence (ECDD) and Ongoing Customer Due Diligence (OCDD). CDD is a critical activity to comply with AML\/CTF Rules, Scheme Rules, Worldline Rules, and other legal and regulatory requirements within the Australian market. CDD is also required to manage key risks that FinTech may be exposed to such as Fraud Risk and Credit Risk. The Risk Analyst is instrumental in ensuring that the business is managing its customer risk effectively.\",\"long_description\":\"<p><b>Key Responsibilities<\/b><\/p><ul><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">Performing CDD activities, which will include Initial Customer Due Diligence, Enhanced Customer Due Diligence and Ongoing Customer Due Diligence.<\/span><\/li><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">Performing credit and fraud checks on new merchants, thereby preventing the company from financial loss.<\/span><\/li><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">Assures the completeness and correctness of the client documentation in terms of the AML CTF regulations.<\/span><\/li><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">Assigns the proper compliance risk and credit risk level to every merchant.<\/span><\/li><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">Handling daily operations in accordance with organizational policies and procedures within an agreed SLA.<\/span><\/li><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">Work collaboratively with the Sales organization to ensure that the end-to-end onboarding process of customers is optimized, while managing risk within acceptable levels.<\/span><\/li><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">Identify, investigate, assess and report on AML\/CTF compliance matters, making sure that it complies with the AML\/CTF program and Worldline\u2019s Merchant Underwriting Policy.<\/span><\/li><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">Handles risk alerts for new and existing merchants.<\/span><\/li><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">Support the Risk Manager in ensuring that all risk systems, processes and procedural level documentation is created and maintained.<\/span><\/li><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">Support the Risk Manager in ensuring that all risk systems, processes and procedures are continuously reviewed and optimized.<\/span><\/li><\/ul><p>\u00a0<\/p><p>\u00a0<\/p><p><b>Experience<\/b><\/p><ul><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">2-3 years of experience in customer due diligence (KYC, AML and Credit) environment.<\/span><\/li><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">1&#43; years in payments or technology driven organization.<\/span><\/li><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">Experience in a merchant acquiring organization.<\/span><\/li><\/ul><p>\u00a0<\/p><p><b>Competencies &amp; Knowledge<\/b><\/p><ul><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">Planning and organizational skills.<\/span><\/li><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">Influencing and negotiation skills.<\/span><\/li><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">Communication and presentation skills.<\/span><\/li><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">Commercial awareness and industry knowledge.<\/span><\/li><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">Results driven and ability to work under pressure.<\/span><\/li><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">Intermediate knowledge of Office products, including PowerPoint and Excel.<\/span><\/li><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">Multicultural and flexible mindset with the ability to multi-task and work in an international environment.<\/span><\/li><\/ul><p><span>\u00a0<\/span><br \/><\/p>\",\"ats_external_id\":\"R1775181\",\"location\":\"Makati City\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-23T20:07:34.029+08:00\",\"created_at\":\"2026-10-23T20:04:34.433+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTIwNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---SLC\/Risk---Compliance_R1775181\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Makati City\",\"state\":null,\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1226\",\"primary_location\":{\"id\":\"PH-MAK-RUFIN-Y0\",\"wid\":\"b67da9176e3d1062f9e37bc9b0b6c222\",\"descriptor\":\"PHL Makati City - SLC\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"hopemilky.cayao@concentrix.com\"},\"first_name\":\"Cayao, Hope Milky\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102464965\",\"wid\":\"a1600f3e36da10313963254abf510000\",\"descriptor\":\"Hope Milky Cayao (102464965)\"},{\"id\":\"101946975\",\"wid\":\"869af949f00e010dde1fa1e69b7a0000\",\"descriptor\":\"Erica Landayan (101946975)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0639\",\"descriptor\":\"Advisor I, Transaction Processing\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392067\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---SLC\/Risk---Compliance_R1775181\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---SLC\/Risk---Compliance_R1775181\/apply\",\"job_requisition_id\":\"R1775181\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"markanthony.delapena@concentrix.com\"},\"first_name\":\"Mark Dela Pena (101884901)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Business Enhancement Group\",\"wid\":\"0227dc387a0901efb9050c65eb65afd5\",\"descriptor\":\"Business Enhancement Group\"},{\"id\":\"CF Accounting_Finance Group\",\"wid\":\"0227dc387a0901a4d8cd2c3eeb65a2d3\",\"descriptor\":\"Accounting & Finance Group\"}],\"job_requisition\":{\"id\":\"R1775181\",\"wid\":\"d464bd95b3d11039bd6c83cc6fcc0000\",\"descriptor\":\"Risk & Compliance\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1878\",\"campaign_id\":\"req-3a43c262b22c48d3\",\"campaign_title\":\"Automotive Regional Case Manager\",\"campaign_type\":null,\"job_title\":\"Automotive Regional Case Manager\",\"street\":null,\"address\":null,\"city\":\"USA\",\"state\":\"New Jersey\",\"postal_code\":\"08601\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Jersey City, NJ, as a Regional Case Manager! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and product-based solutions for one of the world\u2019s best-known auto brands. If you're ready to grow with a Fortune 500 company and an award-winning inclusive culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a Regional Case Manager position at Concentrix is the right place for you!&nbsp;<\/p><p>&nbsp;<\/p><p>As a Regional Case Manager in the auto industry, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.&nbsp;<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.&nbsp;<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p><\/p><p>As a Regional Case Manager, you will:<\/p><p><\/p><ul><li><p>Manage and resolve escalated auto customer concerns related to vehicle repairs, warranty coverage, dealership interactions, backordered parts, alternate transportation, and product performance issues.&nbsp;<\/p><\/li><\/ul><ul><li><p>Handle Tier 2 and Tier 3 escalated customer cases, including executive, Attorney General (AG), Better Business Bureau (BBB), and third-party escalations, ensuring timely and appropriate resolutions.<\/p><\/li><\/ul><ul><li><p>Analyze and evaluate lemon law claims and support related arbitration and settlement activities.&nbsp;<\/p><\/li><\/ul><ul><li><p>Provide expedited handling of executive and field escalations.&nbsp;<\/p><\/li><\/ul><ul><li><p>Prioritize auto dealership sales-related issues and customer concerns involving dealer interactions.<\/p><\/li><\/ul><ul><li><p>Process social media escalations related to auto dealership complaints and customer experience concerns.&nbsp;<\/p><\/li><\/ul><ul><li><p>Support vehicle buyback prevention efforts through case review, research, and resolution recommendations.&nbsp;<\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Regional Case Manager role include:<\/p><p><\/p><ul><li><p>High School diploma or GED, and at least 18 years of age.<\/p><\/li><li><p>Minimum of 5 years of customer service experience.<\/p><\/li><\/ul><ul><li><p>Experience handling customer satisfaction issues, call center operations, or case management functions.&nbsp;<\/p><\/li><\/ul><ul><li><p>Working knowledge of U.S. lemon law processes, warranty policies, automotive retail and dealership operations, and escalation processes.<\/p><\/li><\/ul><ul><li><p>Experience managing escalated customer concerns and complex case resolution.&nbsp;<\/p><\/li><\/ul><ul><li><p>Demonstrated ability to work effectively in a fast-paced, multitasking environment and an eagerness to learn new technologies.<\/p><\/li><li><p>Must reside in the United States and maintain a valid U.S. residential address.&nbsp;<\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:&nbsp;<\/p><p><\/p><ul><li><p>The base salary range for this position is $26.00\/hr, (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid learning days. <\/p><\/li><li><p>In addition to the base salary, consideration may be provided for a transportation stipend of up to $500 per month.<\/p><\/li><li><p>Paid training and lucrative employee referral program.&nbsp;<\/p><\/li><\/ul><ul><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it.&nbsp;<\/p><\/li><li><p>Opportunity to work directly for our automotive client at one of their regional offices, including headquarters in California, after 14 months in your current position.<\/p><\/li><\/ul><ul><li><p>Health and wellness programs with trained partners to help promote a healthy you.&nbsp;<\/p><\/li><\/ul><ul><li><p>Mentorship programs that support your rewarding career journey.&nbsp;<\/p><\/li><\/ul><ul><li><p>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.&nbsp;<\/p><\/li><\/ul><ul><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.&nbsp;<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><\/p><p><\/p><p><\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-3a43c262b22c48d3\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-23T17:32:19.120Z\",\"created_at\":\"2026-10-23T17:25:47.750Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/SBE0VK6GR3J94FA1RHS8DE5WTHPCJF37\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/SBE0VK6GR3J94FA1RHS8DE5WTHPCJF37\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"hybrid\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null},{\"id\":\"1879\",\"campaign_id\":\"req-eb3d0f1f9e14887d\",\"campaign_title\":\"Automotive Regional Case Manager\",\"campaign_type\":null,\"job_title\":\"Automotive Regional Case Manager\",\"street\":null,\"address\":null,\"city\":\"USA\",\"state\":\"Virginia\",\"postal_code\":\"23218\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in McLean, VA, as a Regional Case Manager! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201cWorld\u2019s Best Workplaces,\u201d \u201cBest Company Culture,\u201d and \u201cBest Companies for Career Growth\u201d awards every year? Then a Regional Case Manager position at Concentrix is the right place for you!&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>As a Regional Case Manager in the auto industry, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><strong><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p><\/p><p><strong>As a Regional Case Manager, you will:<\/strong><\/p><p><\/p><ul><li><p><strong>Manage and resolve escalated auto customer concerns related to vehicle repairs, warranty coverage, dealership interactions, backordered parts, alternate transportation, and product performance issues.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Handle Tier 2 and Tier 3 escalated customer cases, including executive, Attorney General (AG), Better Business Bureau (BBB), and third-party escalations, ensuring timely and appropriate resolutions.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Analyze and evaluate lemon law claims and support related arbitration and settlement activities.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Provide expedited handling of executive and field escalations.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Prioritize auto dealership sales-related issues and customer concerns involving dealer interactions.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Process social media escalations related to auto dealership complaints and customer experience concerns.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Support vehicle buyback prevention efforts through case review, research, and resolution recommendations.&nbsp;<\/strong><\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p><strong>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Regional Case Manager role include:<\/strong><\/p><p><\/p><ul><li><p><strong>High School diploma or GED, and at least 18 years of age.<\/strong><\/p><\/li><li><p><strong>Minimum of 5 years of customer service experience.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Experience handling customer satisfaction issues, call center operations, or case management functions.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Working knowledge of U.S. lemon law processes, warranty policies, automotive retail and dealership operations, and escalation processes.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Experience managing escalated customer concerns and complex case resolution.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Demonstrated ability to work effectively in a fast-paced, multitasking environment and an eagerness to learn new technologies.<\/strong><\/p><\/li><li><p><strong>Must reside in the United States and maintain a valid U.S. residential address.&nbsp;<\/strong><\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p><strong>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:&nbsp;<\/strong><\/p><p><\/p><ul><li><p><strong>The base salary range for this position is $25.00\/hr, (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid learning days.<\/strong><\/p><\/li><li><p><strong>Paid training and lucrative employee referral program.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>DailyPay enrollment option to access pay \\\"early,\\\" when you want it.&nbsp;<\/strong><\/p><\/li><li><p><strong>Opportunity to work directly for our automotive client at one of their regional offices, including headquarters in California, after 14 months in your current position.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Health and wellness programs with trained partners to help promote a healthy you.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Mentorship programs that support your rewarding career journey.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.&nbsp;<\/strong><\/p><\/li><\/ul><p><strong>&nbsp;<\/strong><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<br><\/strong><\/p><p><strong>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/strong><\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-eb3d0f1f9e14887d\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-23T17:23:53.737Z\",\"created_at\":\"2026-10-23T17:19:31.129Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/AX4G2Z3F5SXPC6CNQXF9FG0PAY4C8VCG\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/AX4G2Z3F5SXPC6CNQXF9FG0PAY4C8VCG\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"hybrid\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null},{\"id\":\"1880\",\"campaign_id\":\"req-10929eb0606ad32f\",\"campaign_title\":\"Automotive Regional Case Manager\",\"campaign_type\":null,\"job_title\":\"Automotive Regional Case Manager\",\"street\":null,\"address\":null,\"city\":\"USA\",\"state\":\"Illinois\",\"postal_code\":\"62701\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Oakbrook Terrace, IL, as a Regional Case Manager! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201cWorld\u2019s Best Workplaces,\u201d \u201cBest Company Culture,\u201d and \u201cBest Companies for Career Growth\u201d awards every year? Then a Regional Case Manager position at Concentrix is the right place for you!&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>As a Regional Case Manager in the auto industry, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><strong><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p><\/p><p><strong>As a Regional Case Manager, you will:<\/strong><\/p><p><\/p><ul><li><p><strong>Manage and resolve escalated auto customer concerns related to vehicle repairs, warranty coverage, dealership interactions, backordered parts, alternate transportation, and product performance issues.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Handle Tier 2 and Tier 3 escalated customer cases, including executive, Attorney General (AG), Better Business Bureau (BBB), and third-party escalations, ensuring timely and appropriate resolutions.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Analyze and evaluate lemon law claims and support related arbitration and settlement activities.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Provide expedited handling of executive and field escalations.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Prioritize auto dealership sales-related issues and customer concerns involving dealer interactions.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Process social media escalations related to auto dealership complaints and customer experience concerns.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Support vehicle buyback prevention efforts through case review, research, and resolution recommendations.&nbsp;<\/strong><\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p><strong>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Regional Case Manager role include:<\/strong><\/p><p><\/p><ul><li><p><strong>High School diploma or GED, and at least 18 years of age.<\/strong><\/p><\/li><li><p><strong>Minimum of 5 years of customer service experience.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Experience handling customer satisfaction issues, call center operations, or case management functions.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Working knowledge of U.S. lemon law processes, warranty policies, automotive retail and dealership operations, and escalation processes.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Experience managing escalated customer concerns and complex case resolution.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Demonstrated ability to work effectively in a fast-paced, multitasking environment and an eagerness to learn new technologies.<\/strong><\/p><\/li><li><p><strong>Must reside in the United States and maintain a valid U.S. residential address.&nbsp;<\/strong><\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p><strong>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:&nbsp;<\/strong><\/p><p><\/p><ul><li><p><strong>The base salary range for this position is $25.00\/hr, (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid learning days.<\/strong><\/p><\/li><li><p><strong>Paid training and lucrative employee referral program.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>DailyPay enrollment option to access pay \\\"early,\\\" when you want it.&nbsp;<\/strong><\/p><\/li><li><p><strong>Opportunity to work directly for our automotive client at one of their regional offices, including headquarters in California, after 14 months in your current position.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Health and wellness programs with trained partners to help promote a healthy you.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Mentorship programs that support your rewarding career journey.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.&nbsp;<\/strong><\/p><\/li><\/ul><p><strong>&nbsp;<\/strong><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<br><\/strong><\/p><p><strong>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/strong><\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-10929eb0606ad32f\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-23T17:18:31.283Z\",\"created_at\":\"2026-10-23T17:12:38.156Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/T8DBRAQD8B61DWJM27NJNSPJQM8NGZDZ\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/T8DBRAQD8B61DWJM27NJNSPJQM8NGZDZ\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"hybrid\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null},{\"id\":\"1881\",\"campaign_id\":\"req-ae12e46d5642d9dd\",\"campaign_title\":\"Automotive Regional Case Manager\",\"campaign_type\":null,\"job_title\":\"Automotive Regional Case Manager\",\"street\":null,\"address\":null,\"city\":\"USA\",\"state\":\"Colorado\",\"postal_code\":\"80201\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Greenwood Village, CO as a Regional Case Manager! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201cWorld\u2019s Best Workplaces,\u201d \u201cBest Company Culture,\u201d and \u201cBest Companies for Career Growth\u201d awards every year? Then a Regional Case Manager position at Concentrix is the right place for you!&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>As a Regional Case Manager in the auto industry, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><strong><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p><\/p><p><strong>As a Regional Case Manager, you will:<\/strong><\/p><p><\/p><ul><li><p><strong>Manage and resolve escalated auto customer concerns related to vehicle repairs, warranty coverage, dealership interactions, backordered parts, alternate transportation, and product performance issues.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Handle Tier 2 and Tier 3 escalated customer cases, including executive, Attorney General (AG), Better Business Bureau (BBB), and third-party escalations, ensuring timely and appropriate resolutions.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Analyze and evaluate lemon law claims and support related arbitration and settlement activities.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Provide expedited handling of executive and field escalations.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Prioritize auto dealership sales-related issues and customer concerns involving dealer interactions.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Process social media escalations related to auto dealership complaints and customer experience concerns.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Support vehicle buyback prevention efforts through case review, research, and resolution recommendations.&nbsp;<\/strong><\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p><strong>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Regional Case Manager role include:<\/strong><\/p><p><\/p><ul><li><p><strong>High School diploma or GED, and at least 18 years of age.<\/strong><\/p><\/li><li><p><strong>Minimum of 5 years of customer service experience.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Experience handling customer satisfaction issues, call center operations, or case management functions.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Working knowledge of U.S. lemon law processes, warranty policies, automotive retail and dealership operations, and escalation processes.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Experience managing escalated customer concerns and complex case resolution.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Demonstrated ability to work effectively in a fast-paced, multitasking environment and an eagerness to learn new technologies.<\/strong><\/p><\/li><li><p><strong>Must reside in the United States and maintain a valid U.S. residential address.&nbsp;<\/strong><\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p><strong>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:&nbsp;<\/strong><\/p><p><\/p><ul><li><p><strong>The base salary range for this position is $25.00\/hr, (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid learning days.<\/strong><\/p><\/li><li><p><strong>Paid training and lucrative employee referral program.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>DailyPay enrollment option to access pay \\\"early,\\\" when you want it.&nbsp;<\/strong><\/p><\/li><li><p><strong>Opportunity to work directly for our automotive client at one of their regional offices, including headquarters in California, after 14 months in your current position.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Health and wellness programs with trained partners to help promote a healthy you.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Mentorship programs that support your rewarding career journey.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.&nbsp;<\/strong><\/p><\/li><\/ul><p><strong>&nbsp;<\/strong><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<br><\/strong><\/p><p><strong>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/strong><\/p><p><\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-ae12e46d5642d9dd\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-23T17:11:58.532Z\",\"created_at\":\"2026-10-23T17:07:09.078Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/S43ADZHXA84HR5VQ6JF3NXF7N23C6G5C\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/S43ADZHXA84HR5VQ6JF3NXF7N23C6G5C\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"hybrid\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null},{\"id\":\"1882\",\"campaign_id\":\"req-736523237b13337a\",\"campaign_title\":\"Automotive Regional Case Manager\",\"campaign_type\":null,\"job_title\":\"Automotive Regional Case Manager\",\"street\":null,\"address\":null,\"city\":\"USA\",\"state\":\"Texas\",\"postal_code\":\"73301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Plano, TX as a Regional Case Manager! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201cWorld\u2019s Best Workplaces,\u201d \u201cBest Company Culture,\u201d and \u201cBest Companies for Career Growth\u201d awards every year? Then a Regional Case Manager position at Concentrix is the right place for you!&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>As a Regional Case Manager in the auto industry, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><strong><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p><\/p><p><strong>As a Regional Case Manager, you will:<\/strong><\/p><p><\/p><ul><li><p><strong>Manage and resolve escalated auto customer concerns related to vehicle repairs, warranty coverage, dealership interactions, backordered parts, alternate transportation, and product performance issues.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Handle Tier 2 and Tier 3 escalated customer cases, including executive, Attorney General (AG), Better Business Bureau (BBB), and third-party escalations, ensuring timely and appropriate resolutions.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Analyze and evaluate lemon law claims and support related arbitration and settlement activities.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Provide expedited handling of executive and field escalations.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Prioritize auto dealership sales-related issues and customer concerns involving dealer interactions.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Process social media escalations related to auto dealership complaints and customer experience concerns.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Support vehicle buyback prevention efforts through case review, research, and resolution recommendations.&nbsp;<\/strong><\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p><strong>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Regional Case Manager role include:<\/strong><\/p><p><\/p><ul><li><p><strong>High School diploma or GED, and at least 18 years of age.<\/strong><\/p><\/li><li><p><strong>Minimum of 5 years of customer service experience.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Experience handling customer satisfaction issues, call center operations, or case management functions.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Working knowledge of U.S. lemon law processes, warranty policies, automotive retail and dealership operations, and escalation processes.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Experience managing escalated customer concerns and complex case resolution.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Demonstrated ability to work effectively in a fast-paced, multitasking environment and an eagerness to learn new technologies.<\/strong><\/p><\/li><li><p><strong>Must reside in the United States and maintain a valid U.S. residential address.&nbsp;<\/strong><\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p><strong>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:&nbsp;<\/strong><\/p><p><\/p><ul><li><p><strong>The base salary range for this position is $23.00\/hr, (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid learning days.<\/strong><\/p><\/li><li><p><strong>Paid training and lucrative employee referral program.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>DailyPay enrollment option to access pay \\\"early,\\\" when you want it.&nbsp;<\/strong><\/p><\/li><li><p><strong>Opportunity to work directly for our automotive client at one of their regional offices, including headquarters in California, after 14 months in your current position.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Health and wellness programs with trained partners to help promote a healthy you.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Mentorship programs that support your rewarding career journey.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.&nbsp;<\/strong><\/p><\/li><\/ul><p><strong>&nbsp;<\/strong><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<br><\/strong><\/p><p><strong>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/strong><\/p><p><\/p><p><\/p><p><\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-736523237b13337a\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-23T17:05:32.832Z\",\"created_at\":\"2026-10-23T17:02:25.456Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/H88GZBHHRDTBEA6AYW12T2GKE4CQ7BPZ\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/H88GZBHHRDTBEA6AYW12T2GKE4CQ7BPZ\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"hybrid\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null},{\"id\":\"1883\",\"campaign_id\":\"req-94348a4ae18ca83c\",\"campaign_title\":\"Automotive Regional Case Manager\",\"campaign_type\":null,\"job_title\":\"Automotive Regional Case Manager\",\"street\":null,\"address\":null,\"city\":\"USA\",\"state\":\"Georgia\",\"postal_code\":\"30301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Marietta, GA as a Regional Case Manager! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201cWorld\u2019s Best Workplaces,\u201d \u201cBest Company Culture,\u201d and \u201cBest Companies for Career Growth\u201d awards every year? Then a Regional Case Manager position at Concentrix is the right place for you!&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>As a Regional Case Manager in the auto industry, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><strong><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p><\/p><p><strong>As a Regional Case Manager, you will:<\/strong><\/p><p><\/p><ul><li><p><strong>Manage and resolve escalated auto customer concerns related to vehicle repairs, warranty coverage, dealership interactions, backordered parts, alternate transportation, and product performance issues.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Handle Tier 2 and Tier 3 escalated customer cases, including executive, Attorney General (AG), Better Business Bureau (BBB), and third-party escalations, ensuring timely and appropriate resolutions.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Analyze and evaluate lemon law claims and support related arbitration and settlement activities.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Provide expedited handling of executive and field escalations.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Prioritize auto dealership sales-related issues and customer concerns involving dealer interactions.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Process social media escalations related to auto dealership complaints and customer experience concerns.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Support vehicle buyback prevention efforts through case review, research, and resolution recommendations.&nbsp;<\/strong><\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p><strong>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Regional Case Manager role include:<\/strong><\/p><p><\/p><ul><li><p><strong>High School diploma or GED, and at least 18 years of age.<\/strong><\/p><\/li><li><p><strong>Minimum of 5 years of customer service experience.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Experience handling customer satisfaction issues, call center operations, or case management functions.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Working knowledge of U.S. lemon law processes, warranty policies, automotive retail and dealership operations, and escalation processes.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Experience managing escalated customer concerns and complex case resolution.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Demonstrated ability to work effectively in a fast-paced, multitasking environment and an eagerness to learn new technologies.<\/strong><\/p><\/li><li><p><strong>Must reside in the United States and maintain a valid U.S. residential address.&nbsp;<\/strong><\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p><strong>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:&nbsp;<\/strong><\/p><p><\/p><ul><li><p><strong>The base salary range for this position is $21.00\/hr, (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid learning days.<\/strong><\/p><\/li><li><p><strong>Paid training and lucrative employee referral program.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>DailyPay enrollment option to access pay \\\"early,\\\" when you want it.&nbsp;<\/strong><\/p><\/li><li><p><strong>Opportunity to work directly for our automotive client at one of their regional offices, including headquarters in California, after 14 months in your current position.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Health and wellness programs with trained partners to help promote a healthy you.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Mentorship programs that support your rewarding career journey.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.&nbsp;<\/strong><\/p><\/li><\/ul><p><strong>&nbsp;<\/strong><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<br><\/strong><\/p><p><strong>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/strong><\/p><p><\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-94348a4ae18ca83c\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-23T17:01:05.547Z\",\"created_at\":\"2026-10-23T16:55:26.059Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/P1KNR77J3EHJ90STKA5ZFJZFQXC5W195\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/P1KNR77J3EHJ90STKA5ZFJZFQXC5W195\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"hybrid\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null},{\"id\":\"1884\",\"campaign_id\":\"req-5555ff1bf4dd96e8\",\"campaign_title\":\"Automotive Regional Case Manager\",\"campaign_type\":null,\"job_title\":\"Automotive Regional Case Manager\",\"street\":null,\"address\":null,\"city\":\"Fountain Valley\",\"state\":\"California\",\"postal_code\":\"92708\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Fountain Valley, CA, as a Regional Case Manager! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201cWorld\u2019s Best Workplaces,\u201d \u201cBest Company Culture,\u201d and \u201cBest Companies for Career Growth\u201d awards every year? Then a Regional Case Manager position at Concentrix is the right place for you!&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>As a Regional Case Manager in the auto industry, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><strong><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p><\/p><p><strong>As a Regional Case Manager, you will:<\/strong><\/p><p><\/p><ul><li><p><strong>Manage and resolve escalated auto customer concerns related to vehicle repairs, warranty coverage, dealership interactions, backordered parts, alternate transportation, and product performance issues.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Handle Tier 2 and Tier 3 escalated customer cases, including executive, Attorney General (AG), Better Business Bureau (BBB), and third-party escalations, ensuring timely and appropriate resolutions.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Analyze and evaluate lemon law claims and support related arbitration and settlement activities.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Provide expedited handling of executive and field escalations.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Prioritize auto dealership sales-related issues and customer concerns involving dealer interactions.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Process social media escalations related to auto dealership complaints and customer experience concerns.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Support vehicle buyback prevention efforts through case review, research, and resolution recommendations.&nbsp;<\/strong><\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p><strong>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Regional Case Manager role include:<\/strong><\/p><p><\/p><ul><li><p><strong>High School diploma or GED, and at least 18 years of age.<\/strong><\/p><\/li><li><p><strong>Minimum of 5 years of customer service experience.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Experience handling customer satisfaction issues, call center operations, or case management functions.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Working knowledge of U.S. lemon law processes, warranty policies, automotive retail and dealership operations, and escalation processes.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Experience managing escalated customer concerns and complex case resolution.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Demonstrated ability to work effectively in a fast-paced, multitasking environment and an eagerness to learn new technologies.<\/strong><\/p><\/li><li><p><strong>Must reside in the United States and maintain a valid U.S. residential address.&nbsp;<\/strong><\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p><strong>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:&nbsp;<\/strong><\/p><p><\/p><ul><li><p><strong>The base salary range for this position is $24.00\/hr, (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid learning days.<\/strong><\/p><\/li><li><p><strong>Paid training and lucrative employee referral program.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>DailyPay enrollment option to access pay \\\"early,\\\" when you want it.&nbsp;<\/strong><\/p><\/li><li><p><strong>Opportunity to work directly for our automotive client at one of their regional offices, including headquarters in California, after 14 months in your current position.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Health and wellness programs with trained partners to help promote a healthy you.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Mentorship programs that support your rewarding career journey.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.&nbsp;<\/strong><\/p><\/li><\/ul><p><strong>&nbsp;<\/strong><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<br><\/strong><\/p><p><strong>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/strong><\/p><p><\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-5555ff1bf4dd96e8\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-23T17:24:34.132Z\",\"created_at\":\"2026-10-23T16:42:16.441Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/BWGACGX87Z231F3Q3XQNFBFHJR96KXBH\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/BWGACGX87Z231F3Q3XQNFBFHJR96KXBH\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"hybrid\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null},{\"id\":\"512\",\"campaign_id\":\"3087\",\"campaign_title\":\"GTM_NA_SA_B2B Sales - River B2B English\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Sales Advisor\",\"street\":\"2 Ncondo Place, Ridgeside Drive, Umhlanga Ridge\",\"address\":\"2 Ncondo Place, Ridgeside Drive, Umhlanga Ridge\",\"city\":\"Durban\",\"state\":\"Kwazulu-Natal\",\"postal_code\":\"4319\",\"region\":\"Durban\",\"country\":\"South Africa\",\"short_description\":\"Join us and be part of this journey towards greater opportunities and brighter futures!\",\"long_description\":\"<h1>B2B Sales Advisor<\/h1>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>Durban, South Africa<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">We&rsquo;re Concentrix. The global technology and services leader that powers the world&rsquo;s best brands, today and into the future. We&rsquo;re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we&rsquo;re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<h2>Position Summary<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Are you passionate about sales and customer service? Do you thrive in a fast-paced environment? Concentrix is looking for motivated individuals with previous sales experience to join our B2B Sales team in our vibrant Durban office.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">As a B2B Sales Advisor, you will use your sales experience, customer focus, and target-driven mindset to troubleshoot and resolve customer requests across multiple platforms. You will help create positive customer experiences while building strong business relationships and supporting client success.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">If you take pride in efficiency, productivity, and delivering great outcomes, this could be your next career move. Bring your people skills, sales confidence, and customer-first approach &mdash; and grow your career with us.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">&nbsp;<\/p>\\n<h2>What you will do in this role<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">You will:<\/p>\\n<ul>\\n<li>Onboard new business customers, build strong relationships, and promote adoption of client procurement solutions<\/li>\\n<li>Understand client needs and offer flexible payment terms, cost-saving opportunities, and supplier options that support operational goals<\/li>\\n<li>Guide clients in using analytics tools to improve visibility, control spending, and make data-driven procurement decisions<\/li>\\n<li>Assist clients in integrating digital purchasing tools with their systems to streamline workflows and reduce manual processes<\/li>\\n<li>Monitor account health, usage, and savings, providing regular updates and insights to support continued client success<\/li>\\n<li>Conduct outbound calls to businesses using structured contact lists<\/li>\\n<li>Manage prospect data independently while proactively identifying and maximising business opportunities<\/li>\\n<li>Complete administrative tasks to support compliance with internal processes and operational standards<\/li>\\n<li>Engage professionally with gatekeepers, build rapport, and navigate conversations toward reaching key decision-makers<\/li>\\n<li>Troubleshoot and resolve customer requests across multiple platforms while delivering a positive customer experience<\/li>\\n<\/ul>\\n<h2>Your qualifications<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">We embrace our game-changers with open arms: people from diverse backgrounds who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a minimum of 2 years&rsquo; experience in outbound sales or cold calling<\/li>\\n<li>Have at least 1 year of contact centre experience supporting an international campaign<\/li>\\n<li>Have Matric or an equivalent qualification<\/li>\\n<li>Have a clear criminal and credit record<\/li>\\n<li>Are proficient in English, both written and spoken<\/li>\\n<li>Have strong negotiation and communication skills<\/li>\\n<li>Are self-motivated, proactive, and comfortable working independently<\/li>\\n<li>Are comfortable working toward targets<\/li>\\n<li>Are computer literate and able to navigate multiple systems quickly and effectively<\/li>\\n<li>Can type at least 26 words per minute<\/li>\\n<li>Have strong attention to detail<\/li>\\n<li>Are available to work shifts in a 24\/7 environment<\/li>\\n<\/ul>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>It will be a plus if you:<\/strong><\/p>\\n<ul>\\n<li>Have appointment-setting experience<\/li>\\n<li>Have previous B2B sales experience<\/li>\\n<li>Have experience using CRM, sales, or procurement-related platforms<\/li>\\n<li>Are confident engaging with business customers, gatekeepers, and decision-makers<\/li>\\n<\/ul>\\n<h2>What's in it for you<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">In this role, we offer benefits that help support your unique lifestyle:<\/p>\\n<ul>\\n<li>Monthly salary of <strong>R13,000<\/strong><\/li>\\n<li>Medical aid for the main member \/ medical insurance for the employee and two dependents<\/li>\\n<li>Provident Fund<\/li>\\n<li>Subsidised transport<\/li>\\n<li>Fantastic Employee Assistance Programme <strong>(EAP)<\/strong><\/li>\\n<li>Access to financial well-being sessions, will-writing sessions, and stress management sessions<\/li>\\n<li>Team-building and upskilling training opportunities<\/li>\\n<li>Interactive and inclusive company culture<\/li>\\n<\/ul>\\n<h2>Power the best version of you!<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<h2>Eligibility to work<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">In accordance with South African law, only applicants who are legally authorised to work in South Africa will be considered for this position, and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<h2>Disclaimer<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"ZA-3087\",\"location\":\"Durban, Durban\",\"job_type\":\"full_time\",\"salary\":\"13000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-10-23T14:42:05.788Z\",\"created_at\":\"2026-10-23T13:37:08.612Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDg3?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDg3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"sales\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"17\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1685\",\"campaign_id\":\"1872\",\"campaign_title\":\"Block \/ Catalan \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Specialist (Catalan-speaking) - FinTech\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Ready to shape the future of digital finance?\",\"long_description\":\"<h3 data-pm-slice=\\\"1 1 []\\\"><strong>Lisbon | On-Site<\/strong><\/h3>\\n<p><strong>Concentrix<\/strong> is a global leader shaping the future through technology and innovation, operating in 70+ countries and partnering with world-renowned brands.<\/p>\\n<p>And so, for our client, an innovative financial technology company specializing in digital payments and mobile financial services, we are looking for <strong>Customer Support Specialists<\/strong> in Lisbon, Portugal.<\/p>\\n<h2><strong>What&rsquo;s in it for you?<\/strong><\/h2>\\n<ul data-spread=\\\"false\\\">\\n<li>\\n<p>Competitive salary + performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Career development opportunities<\/p>\\n<\/li>\\n<li>Relocation Package if you come from abroad&nbsp;<\/li>\\n<li>\\n<p>Free Learning and Leadership Development programs<\/p>\\n<\/li>\\n<li>\\n<p>Bring-a-Friend referral bonus<\/p>\\n<\/li>\\n<li>\\n<p>Central location in Lisbon<\/p>\\n<\/li>\\n<\/ul>\\n<p>At Concentrix, your development matters. <strong>Around 80% of our managers and leaders have been promoted internally.<\/strong><\/p>\\n<h2><strong>What will you do?<\/strong><\/h2>\\n<ul data-spread=\\\"false\\\">\\n<li>\\n<p>Support users with questions about app features, accounts and digital payments<\/p>\\n<\/li>\\n<li>\\n<p>Troubleshoot login issues, payment delays and other app-related problems<\/p>\\n<\/li>\\n<li>\\n<p>Guide users through account setup and identity verification<\/p>\\n<\/li>\\n<li>\\n<p>Handle customer queries via phone, email, chat or social media<\/p>\\n<\/li>\\n<li>\\n<p>Escalate complex cases to the relevant teams<\/p>\\n<\/li>\\n<li>\\n<p>Deliver a positive customer experience with every interaction<\/p>\\n<\/li>\\n<\/ul>\\n<h2><strong>What are we looking for?<\/strong><\/h2>\\n<ul data-spread=\\\"false\\\">\\n<li>\\n<p>High level of <strong>Catalan<\/strong> and <strong>C1 English<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Strong analytical and problem-solving skills<\/p>\\n<\/li>\\n<li>\\n<p>Comfortable using mobile apps and digital platforms<\/p>\\n<\/li>\\n<li>\\n<p>Excellent communication and a customer-focused mindset<\/p>\\n<\/li>\\n<li>\\n<p>Previous customer service or technical support experience is a plus<\/p>\\n<\/li>\\n<li>\\n<p>Availability to work rotating shifts, 24\/7<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Don&rsquo;t tick every box?<\/strong> We still encourage you to apply. We&rsquo;ll do our best to match you with the right opportunity.<\/p>\\n<h3><strong>Ready to shape the future of digital finance?<\/strong><\/h3>\\n<p>Apply today and join our international team in Lisbon!<\/p>\\n<p><strong>Equal opportunity employer:<\/strong> We are committed to a workplace free from discrimination and harassment.<\/p>\\n<p><strong>Eligibility to work:<\/strong> Applicants must be legally authorized to work in Portugal.<\/p>\",\"ats_external_id\":\"PT-1872\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-23T15:45:43.920+01:00\",\"created_at\":\"2026-10-23T10:32:23.702+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODcy?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODcy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1663\",\"campaign_id\":\"66\",\"campaign_title\":\"Happy-Element\/Portuguese\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Online Support for Social\/Interactive games with Portuguese \",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>We are growing!<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Our client brings people together by connecting them through their favorite social and interactive games, offering an engaging platform that users love to discover and enjoy.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Would you like to be part of a team that supports a leading company in providing fun and interactive gaming experiences? You will leverage your excellent communication skills to support our gaming community via email, chat, social media, and through our dedicated community platform.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Are you looking for a role with a flexible work schedule that allows you to work from home, in a supportive and positive environment where you can grow professionally? Join one of the world&rsquo;s leading organizations dedicated to helping players find the perfect game to enjoy at any moment!<\/p>\\n<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p><strong>Portuguese <\/strong>language skills (B2)<\/p>\\n<\/li>\\n<li><strong>English <\/strong>Language (B2)<\/li>\\n<li>\\n<p>Experience in <strong>Social\/interactive games<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Readiness to work on shifts Monday- Friday&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great positive attitude and strong interpersonal skill<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Work from Office<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Transportation allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal allowance<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"GE-66\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-23T10:26:36.693+04:00\",\"created_at\":\"2026-10-23T10:24:56.735+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Ng?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1613\",\"campaign_id\":\"1240\",\"campaign_title\":\"GTM \/ DE \/ LPZ \/ Quereinsteiger_new\",\"campaign_type\":\"job_application\",\"job_title\":\"Quereinsteiger (m\/w\/d) im Kundenservice\",\"street\":\"Torgauer Platz 1\",\"address\":\"Torgauer Platz 1\",\"city\":\"Leipzig\",\"state\":\"Sachsen\",\"postal_code\":\"04315\",\"region\":\"Sachsen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Leipzig!\",\"long_description\":\"<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Kundenberater (m\/w\/d)<\/strong> - auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 13,90 &euro; brutto\/Stunde<\/li>\\n<li>Zuverdienst durch leistungsorientierte Verg&uuml;tung und\/oder Provision<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Unterschiedliche Arbeitszeitmodelle und verschiedene Servicezeiten<\/li>\\n<li>Branchen: Telekommunikation, Bankwesen<\/li>\\n<li>Inbound oder Outbound<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong><br \/>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Bearbeite Kundenanfragen und -w&uuml;nsche<\/strong>&nbsp;<\/li>\\n<li>Dokumentiere die Kommunikation in der <strong>Kundendatenbank<\/strong><\/li>\\n<li><strong>Finde L&ouml;sungen<\/strong> &ndash; auch wenn&rsquo;s mal knifflig wird<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/fMGAdP6.png\\\" alt=\\\"\\\" width=\\\"108\\\" height=\\\"18\\\" \/> &bdquo;Sehr tolle Teamleiter, es wird auf Mitarbeiter eingegangen und Mitarbeiter wertgesch&auml;tzt.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong> in Wort und Schrift.<\/li>\\n<li>Deine <strong>Kommunikation ist wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he.<\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC.<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding.<\/li>\\n<li>Du hast Lust <strong>mit unserem Team am Standort in Leipzig zu arbeiten<\/strong>.<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen <strong>unbefristeten Arbeitsvertrag.<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Vollzeit oder Teilzeit <\/strong>&ndash; wie es f&uuml;r dich am besten passt.<\/li>\\n<li><strong>Bis zu 24 Urlaubstage<\/strong> - mit steigender Betriebszugeh&ouml;rigkeit kommen weitere Tage dazu<\/li>\\n<li>Du startest mit einem <strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/li>\\n<li>Eine<strong> intensive Einarbeitung<\/strong> mit Mentoren &ndash; sie bringen dir alles bei.<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien.<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum.<\/li>\\n<li>Eine finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong>.<\/li>\\n<li>Eine attraktive Pr&auml;mie von <strong>600&euro; f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/strong>.<\/li>\\n<li>Veranstaltungen wie <strong>Standortfeiern, Spieleabende und Grillevents<\/strong>.<\/li>\\n<li>Eine Vielzahl an Online-Shopping-Rabatten.<\/li>\\n<li>Eine von uns <strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und in ausgew&auml;hlten Fitnessstudios.<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong>\\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Management Holding B.V &amp; Co. KG<br \/>Torgauer Platz 1, 04315 Leipzig &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-1240\",\"location\":\"Leipzig, Sachsen\",\"job_type\":\"part_time\",\"salary\":\"13.90\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-23T08:10:21.548+02:00\",\"created_at\":\"2026-10-23T07:56:11.977+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjQw?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjQw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"818\",\"campaign_id\":\"28635\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1774613\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Azure Full Stack Developer\",\"street\":\"CRI Work-at-Home\",\"address\":\"CRI Work-at-Home\",\"city\":\"CRI\",\"state\":\"Alajuela\",\"postal_code\":\".\",\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<br \/><p><span style=\\\"color:#374151\\\">We are looking for a <\/span><span style=\\\"color:#111827\\\"><b>Senior Azure Full Stack Developer<\/b><\/span> with deep Microsoft Azure, data integration, ETL, RESTful API, and .NET Core experience to design and deliver scalable integration solutions on the Azure platform. In this role, you will provide technical ownership for customer-facing delivery, partner closely with architects, and help lead a 5-person development team in building API and integration solutions aligned to defined OAS contracts.<\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">This is an opportunity to apply modern Azure technologies\u2014including Logic Apps, Azure Data Factory, Azure Service Fabric, Azure APIM, Azure DevOps, and related Microsoft cloud services\u2014to solve complex integration challenges and help clients unlock real-time data across multiple backend systems.<\/span><\/p><br \/><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Responsibilities<\/b><\/span><\/h2><ul><li><span style=\\\"color:#374151\\\">Provide technical ownership for delivery, ensuring solutions are well-designed, scalable, secure, and aligned with customer objectives.<\/span><\/li><li><span style=\\\"color:#374151\\\">Lead and support a 5-person development team through design, development, testing, deployment, and ongoing delivery activities.<\/span><\/li><li><span style=\\\"color:#374151\\\">Collaborate with customers to understand business goals, technical requirements, integration needs, and success criteria.<\/span><\/li><li><span style=\\\"color:#374151\\\">Work closely with API design architects to interpret OpenAPI Specification \/ OAS contracts and translate them into working API solutions.<\/span><\/li><li><span style=\\\"color:#374151\\\">Design, develop, and deploy RESTful APIs that surface real-time data from multiple backend systems, including systems that may not be API-enabled.<\/span><\/li><li><span style=\\\"color:#374151\\\">Build and support underlying .NET Core application services and integration components required to fulfill API contracts.<\/span><\/li><li><span style=\\\"color:#374151\\\">Apply the right Azure technologies\u2014such as Azure Logic Apps, Azure Data Factory, Azure Service Fabric, Azure APIM, Azure SQL, Cosmos DB, Storage Accounts, and Service Bus\u2014to meet integration requirements.<\/span><\/li><li><span style=\\\"color:#374151\\\">Develop microservices and reliable service implementations using .NET Core and Azure Service Fabric.<\/span><\/li><li><span style=\\\"color:#374151\\\">Support data integration and ETL development, including data movement, transformation, orchestration, and integration workflows.<\/span><\/li><li><span style=\\\"color:#374151\\\">Partner with customers and internal teams to provide technical recommendations, solution assessments, and delivery guidance.<\/span><\/li><li><span style=\\\"color:#374151\\\">Contribute to agile and DevOps delivery practices, including CI\/CD, Azure DevOps, application lifecycle management, and release readiness.<\/span><\/li><li><span style=\\\"color:#374151\\\">Communicate clearly with technical and non-technical stakeholders through strong written, verbal, and procedural communication.<\/span><\/li><li><span style=\\\"color:#374151\\\">Help optimize cloud-based applications and integration services for reliability, observability, performance, and maintainability.<\/span><\/li><\/ul><br \/><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Qualifications<\/b><\/span><\/h2><ul><li><span style=\\\"color:#374151\\\">7&#43; years of software development experience in roles of increasing responsibility, including at least 5 years as a Senior Developer. <\/span><span style=\\\"color:#111827\\\"><b>Must have<\/b><\/span><\/li><li><span style=\\\"color:#374151\\\">7&#43; years of development experience within the Microsoft technology stack. <\/span><span style=\\\"color:#111827\\\"><b>Must have<\/b><\/span><\/li><li><span style=\\\"color:#374151\\\">3&#43; years of experience developing and deploying data integration and RESTful API solutions using Azure Logic Apps, Azure Service Fabric, or Azure Data Factory. <\/span><span style=\\\"color:#111827\\\"><b>Must have<\/b><\/span><\/li><li><span style=\\\"color:#374151\\\">Strong understanding of Azure Logic Apps, Azure Data Factory, Azure SQL, Cosmos DB, Storage Accounts, Service Bus, and Azure data integration technologies and techniques. <\/span><span style=\\\"color:#111827\\\"><b>Must have<\/b><\/span><\/li><li><span style=\\\"color:#374151\\\">Strong knowledge of Azure Service Fabric, including reliable service configuration, deployment, and listeners, including HTTP and Service Bus listeners. <\/span><span style=\\\"color:#111827\\\"><b>Must have<\/b><\/span><\/li><li><span style=\\\"color:#374151\\\">Expertise implementing microservices using .NET Core 3. <\/span><span style=\\\"color:#111827\\\"><b>Must have<\/b><\/span><\/li><li><span style=\\\"color:#374151\\\">Good understanding of Azure Infrastructure services and their limitations. <\/span><span style=\\\"color:#111827\\\"><b>Must have<\/b><\/span><\/li><li><span style=\\\"color:#374151\\\">Experience working in agile and DevOps environments with continuous integration, continuous deployment, and application lifecycle management. <\/span><span style=\\\"color:#111827\\\"><b>Must have<\/b><\/span><\/li><li><span style=\\\"color:#374151\\\">Experience with data transformation as part of an ETL pipeline. <\/span><span style=\\\"color:#111827\\\"><b>Good to have<\/b><\/span><\/li><li><span style=\\\"color:#374151\\\">Experience integrating logging and analytics with Application Insights. <\/span><span style=\\\"color:#111827\\\"><b>Good to have<\/b><\/span><\/li><li><span style=\\\"color:#374151\\\">Experience tuning performance for cloud-based applications, specifically Azure Logic Apps, Azure Service Fabric, and Azure Data Factory. <\/span><span style=\\\"color:#111827\\\"><b>Good to have<\/b><\/span><\/li><li><span style=\\\"color:#374151\\\">Experience collaborating directly with customers to assess how Azure platform services can be leveraged quickly and effectively. <\/span><span style=\\\"color:#111827\\\"><b>Good to have<\/b><\/span><\/li><li><span style=\\\"color:#374151\\\">Understanding of reliable service implementation patterns such as circuit breakers, exponential backoffs, triggered retries, queues, spools, and callbacks. <\/span><span style=\\\"color:#111827\\\"><b>Good to have<\/b><\/span><\/li><\/ul><br \/><p>#LI-Remote #CostaRica #Azure #DotNet #Developer<\/p>\",\"ats_external_id\":\"R1774613\",\"location\":\"CRI, Alajuela\",\"job_type\":\"full_time\",\"salary\":\"1850000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CRC\",\"updated_at\":\"2026-10-23T10:06:52.842+08:00\",\"created_at\":\"2026-10-23T04:04:08.452+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODYzNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Senior-Azure-Full-Stack-Developer_R1774613\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"organization_reference_id\":\"CCRI\"},\"location\":{\"city\":\"CRI\",\"state\":\"Alajuela\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"CR-WFH-INDIR-01\",\"wid\":\"740544c0a47f0190287c41771f119555\",\"descriptor\":\"CRI Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"joseluis.reyesreyes@concentrix.com\"},\"first_name\":\"Reyes Reyes, Jose Luis\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102009992\",\"wid\":\"871dd66c54300107b3ad8716fae40000\",\"descriptor\":\"Jose Luis Reyes Reyes (102009992)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391948\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Senior-Azure-Full-Stack-Developer_R1774613\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Senior-Azure-Full-Stack-Developer_R1774613\/apply\",\"job_requisition_id\":\"R1774613\"}],\"organizations\":[{\"wid\":\"61bd812b20c5101da9767fa66a2e0000\",\"descriptor\":\"24257 - CONCENTRIX - 980006168\",\"reference_id\":\"980006168\",\"custom_reference_id\":\"980006168\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"custom_reference_id\":null,\"company_reference_id\":\"CCRI\"},{\"wid\":\"5e02068458ea10225db50ebbf4df0000\",\"descriptor\":\"W0ZX4I Catalyst Delivery Bench\",\"reference_id\":\"W0ZX4I\",\"custom_reference_id\":\"W0ZX4I\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"rodrigo.madriz@concentrix.com\"},\"first_name\":\"Rodrigo Madriz Z\u00fa\u00f1iga (101726060)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1774613\",\"wid\":\"90a9b8c7a7c410398cb94e0f17340000\",\"descriptor\":\"Senior Azure Full Stack Developer\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"819\",\"campaign_id\":\"28632\",\"campaign_title\":\"Director, Account Management R1773536\",\"campaign_type\":\"job_application\",\"job_title\":\"Director, Account Management\",\"street\":\"USA MI Work-at-Home\",\"address\":\"USA MI Work-at-Home\",\"city\":\"USA\",\"state\":\"Michigan\",\"postal_code\":\"48901\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.\\nThe Account Executive plays a key role with the Go-to-Market organization managing specific accounts on a day-to-day basis. Reporting directly to the Sector Portfolio* Leader, the Account Executive is responsible for developing, nurturing and retaining client relationships.\",\"long_description\":\"<p>The ideal candidate will have experience with a global digital transformation services company and possess the capability to represent a diverse array of solutions including business strategy, experience design, software engineering, automation, and operations. Candidates should have experience in engaging and building relationships with business decision makers and executives at the CXO level. Experience in the <b>Automotive Sector <\/b>is essential, and strategic account management skills along with a robust network within target accounts are highly advantageous for this role. <b>This is a Work-at-Home role located in the United States.<\/b><\/p><br \/><p><b>You will be responsible for:<\/b><\/p><ul><li>Understanding the digital transformation landscape.<\/li><li>Understanding CX technical solutions and the value it creates for clients.<\/li><li>Creating and maintaining strong relationships with business decision makers.<\/li><li>Delivering sales presentations to decision makers.<\/li><li>Identifying and planning opportunities that drive account growth.<\/li><li>Working with the account team to formulate and maintain the Account Growth Plan.<\/li><li>Coordinating responses to RFI\/RFPs.<\/li><li>Coordinating with sales, technical, and delivery teams to drive positive outcomes.<\/li><li>Owning the P&amp;L and financials.<\/li><li>Achieving the business KPI&#39;s (Growth %, Revenue, GM, Utilization, CSAT).<\/li><\/ul><p><b>Your skills and requirements will include:<\/b><\/p><ul><li>Relevant Automotive Industry Focus<\/li><li>Experience (preferably BPO) in a strategic consulting or software development services company, selling into a major wireless carrier.<\/li><li>Possess the financial and business acumen to build compelling account-growth plans.<\/li><li>A confirmed ability to develop and lead Digital Transformation conversations across a broad spectrum of C-level executives and buyers.<\/li><li>Robust knowledge of the client\/industry space.<\/li><li>Consultative Business Development mentality and approach.<\/li><li>Possesses proven expertise in stimulating business activities, with the ability to think innovatively, yet remains goal-oriented and committed to delivering exceptional results for our clients.<\/li><li>Previous success achieving revenue targets and strategic growth.<\/li><li>Hardworking, with exceptional presentation and communications skills.<\/li><li>Good team building and customer service skills that can help drive satisfaction.<\/li><li>Negotiate effective commercial terms and agreements.<\/li><li>Bachelor\u2019s degree in a STEM discipline would be advantageous.<\/li><\/ul><br \/><p>The base salary range for this position is $140,000- $175,000, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. <br \/>\u00a0<\/p><p>The deadline to apply for this position is October 25, 2026.<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1773536\",\"location\":\"USA, Michigan\",\"job_type\":\"full_time\",\"salary\":\"174000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-10-23T04:05:12.216+08:00\",\"created_at\":\"2026-10-23T02:05:41.287+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODYzMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Director--Account-Management_R1773536-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Account Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Michigan\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"48901\",\"primary_location\":{\"id\":\"US-WAH-MICHI-00\",\"wid\":\"b67da9176e3d1062f9dea2d5b51bbdc9\",\"descriptor\":\"USA MI Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"karen.peccia@concentrix.com\"},\"first_name\":\"Peccia, Karen Lynn\"},\"categories\":[{\"descriptor\":\"CF Account Management\"}],\"recruiters\":[{\"id\":\"102011370\",\"wid\":\"c30e8ac6e5930107b4af3894ecef0000\",\"descriptor\":\"Karen Peccia (102011370)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1396\",\"descriptor\":\"Director, Account Management\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391945\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Director--Account-Management_R1773536-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Director--Account-Management_R1773536-1\/apply\",\"job_requisition_id\":\"R1773536\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"a83a1df593321018d0f1ef7163530000\",\"descriptor\":\"(CORP) NA ACCOUNT MANAGEMENT\",\"reference_id\":\"CONAAACCMGMT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mustafa.el-kaissi@concentrix.com\"},\"first_name\":\"Mustafa El-Kaissi (001046)\"},\"category_groups\":[{\"id\":\"CF Sales_Account Management Group\",\"wid\":\"0227dc387a0901ea4514e199ed6567ed\",\"descriptor\":\"Sales & Account Management Group\"}],\"job_requisition\":{\"id\":\"R1773536\",\"wid\":\"4ada60395dcc1049ec212f49deb20000\",\"descriptor\":\"Director, Account Management\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_5\",\"wid\":\"0227dc387a0901c813f4eca7e0659532\",\"descriptor\":\"Grade 5\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"820\",\"campaign_id\":\"28629\",\"campaign_title\":\"Specialist, Sales Support R1773583\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Sales Support - Bilingual\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Sales Support Specialist provides support to the internal and external sales team by relieving them of administrative or related work. Uses intermediate to advanced level of knowledge of product and service offerings to support customers and sales teams.\",\"long_description\":\"<ul><li>Prepare quotes, contracts, and RFP\/RFI responses<\/li><li>Maintain quote documentation with accurate pricing and configurations<\/li><li>Maintain sales demonstration tools and applications in support of sales teams<\/li><li>Work within a few sources of data\/systems to produce an outcome with some variability<\/li><li>Practice a moderate level of independent judgement to make decisions<\/li><li>Develop and deliver sales presentations and\/or trainings in a professional and effective manner<\/li><li>Maintain up-to-date awareness of company activities and industry trends<\/li><li>Provide consistent follow up on opportunities or inquiries<\/li><li>Assist customers in person, by phone, email, or live chat to help diagnose and research information regarding the use of a product or service<\/li><li>Troubleshoot problems and assist customers to understand why a product is notworking properly or service is not meeting expectations<\/li><li>Identify and summarize moderately complex issues for management review<\/li><li>Work with teams and report directly to Support Manager<\/li><\/ul>\",\"ats_external_id\":\"R1773583\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"3664909\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-10-23T02:06:50.893+08:00\",\"created_at\":\"2026-10-23T02:05:37.507+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODYyOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Sales-Support---Bilingual_R1773583\/apply\",\"head_count\":\"5\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"organization_reference_id\":\"WCO08\"},\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0110221\",\"primary_location\":{\"id\":\"CO-BOG-ECOTE-01\",\"wid\":\"d400e09d53be101d47a34dae35e30000\",\"descriptor\":\"COL Bogota - Cra. 15 #77-50\"}},\"languages\":[\"Spanish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.agudelo2@concentrix.com\"},\"first_name\":\"Agudelo Rojas, Maria Camila\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102597402\",\"wid\":\"da7d7d2449a2101031f2e3080c390003\",\"descriptor\":\"Estefania Gil Mu\u00f1oz (102597402)\"},{\"id\":\"102600014\",\"wid\":\"da7d7d2449a21010319c49ab1ed70002\",\"descriptor\":\"Maria Camila Agudelo Rojas (102600014)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"102600016\",\"wid\":\"da7d7d2449a21010319c28b058540000\",\"descriptor\":\"Angelina Pereira Usuga (102600016)\"},{\"id\":\"103296915\",\"wid\":\"06722e16d229100c13cf70c240040000\",\"descriptor\":\"Andrea Soler Soto (103296915)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3241\",\"descriptor\":\"Specialist, Sales Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392009\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Sales-Support---Bilingual_R1773583\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Sales-Support---Bilingual_R1773583\/apply\",\"job_requisition_id\":\"R1773583\"}],\"organizations\":[{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO08\"},{\"wid\":\"bc065af64fa4100333408ef9e32e0000\",\"descriptor\":\"26157 - GOOGLE - 980009492\",\"reference_id\":\"980009492\",\"custom_reference_id\":\"980009492\",\"company_reference_id\":null},{\"wid\":\"4d6e8fedc44e100384bd3f0108390000\",\"descriptor\":\"W100U7 Google Partner BDR\",\"reference_id\":\"W100U7\",\"custom_reference_id\":\"W100U7\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"julio.herrera@concentrix.com\"},\"first_name\":\"Jules Herrera Pe\u00f1a (102598617)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1773583\",\"wid\":\"90a9b8c7a7c410398213e22198e20000\",\"descriptor\":\"Specialist, Sales Support - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>Experience in written and verbal communication with internal and external partners<\/li><li>Experience in administrative tasks, organization of work materials, prioritization, and meeting quotas<\/li><li>Demonstrated ability critically think and address moderate customer and client issues<\/li><li>Demonstrated ability to focus on customer needs and communicate with higher level staff<\/li><li>Demonstrated ability to follow scripts and\/or processes according to contractual agreements<\/li><li>Demonstrated ability to follow scripts and\/or processes according to contractual agreements<\/li><li>Aptitude to learn new technology and data<\/li><li>Prior experience working with MS programs<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"821\",\"campaign_id\":\"28624\",\"campaign_title\":\"Operations Manager I R1774968\",\"campaign_type\":\"job_application\",\"job_title\":\"Operations Manager - French Speaking\",\"street\":\"GRC Athens - Minwos 10-16\",\"address\":\"GRC Athens - Minwos 10-16\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable\/non-billable hours, forecasting, budgeting, etc.)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization\u2019s policies and applicable legal requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create and maximize relationships with client partners<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Provide leadership and guidance to direct reports\u00a0 to ensure consistent administration of company policies and standards;\u00a0 define and implement any corrective actions needed to meet operational performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create a positive work environment\u00a0 through employee engagement; resolve employee relation issues in a professional and timely manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Attend business reviews with the client<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Handle a team of team leaders<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 Associate&#39;s Degree in related field with more than seven years of experience (with at least two years of Progressive Management Experience) preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Call center experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Work well under pressure and follow through on items to completion while maintaining professional demeanor<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to mentor, coach and provide direction to a team of employees<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Willingness to work a flexible schedule<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Manages professional employees and\/or supervisors or supervises large, complex technical or business support or production operations team(s).\u00a0 Is accountable for the performance and results of a team within own discipline or function.\u00a0 Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.\u00a0 Adapts departmental plans and priorities to resolve operational challenges. \u00a0Decisions are guided by policies, procedures and business plan; receives guidance from senior manager and\/or director.\u00a0 Provides technical guidance to employees, colleagues and\/or customers.\u00a0 Has accountability for results in terms of costs, strategies and employees.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1774968\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-23T00:06:40.361+08:00\",\"created_at\":\"2026-10-23T00:05:39.239+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODYyNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/Operations-Manager---French-Speaking_R1774968\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Athens\",\"state\":null,\"country\":{\"wid\":\"566388c1eb974c42bd9e3da4c2f57d60\",\"iso2\":\"GR\",\"iso3\":\"GRC\",\"descriptor\":\"Greece\",\"iso_numeric\":\"300\"},\"postal_code\":\"11743\",\"primary_location\":{\"id\":\"GR-ATH-MINWO-01\",\"wid\":\"8e0a004f044c101d47a1e71372810000\",\"descriptor\":\"GRC Athens - Minwos 10-16\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"catarina.soares1@concentrix.com\"},\"first_name\":\"Soares, Catarina\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102131887\",\"wid\":\"ee9b1cd1bea31019452e1b00c06b0000\",\"descriptor\":\"Catarina Soares (102131887)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0604\",\"descriptor\":\"Operations Manager I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391951\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/Operations-Manager---French-Speaking_R1774968\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/Operations-Manager---French-Speaking_R1774968\/apply\",\"job_requisition_id\":\"R1774968\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nicolas.bosco@concentrix.com\"},\"first_name\":\"Nicolas Bosco (102564134)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1774968\",\"wid\":\"90a9b8c7a7c410397ec7420e0b4d0000\",\"descriptor\":\"Operations Manager - French Speaking\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"822\",\"campaign_id\":\"28611\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1774863\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Success Advisor (CSA) \u2013 Microsoft Viva Glint\",\"street\":\"GBR Work-at-Home\",\"address\":\"GBR Work-at-Home\",\"city\":\"GBR\",\"state\":\"London\",\"postal_code\":\"BF1 2AT\",\"region\":null,\"country\":\"United Kingdom\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Microsoft is seeking a customer-focused <b>Customer Success Account Manager (CSA)<\/b> to support enterprise customers across EMEA in implementing, adopting, and maximizing value from <b>Microsoft Viva Glint<\/b> employee engagement and listening programs.<\/p><p>The CSA acts as a trusted advisor, program leader, and solution consultant, partnering with HR, IT, and business stakeholders to drive successful deployments, adoption, and long-term business outcomes. Working closely with CSAMs, People Science Consultants, and Product teams, the CSA guides customers through implementation, governance, change management, and program maturity.<\/p><br \/><p>Key Responsibilities<\/p><br \/><ul><li>Serve as a strategic advisor throughout the customer lifecycle, driving adoption, satisfaction, retention, and business value.<\/li><li>Lead Viva Glint implementations, onboarding, survey programs, governance, and stakeholder engagement.<\/li><li>Advise on HR technology integrations, employee data management, organizational hierarchies, and reporting models.<\/li><li>Support integrations with HRIS platforms such as Workday, SAP SuccessFactors, Oracle HCM, and Microsoft Entra ID.<\/li><li>Partner with HR, IT, and executive stakeholders to ensure successful program delivery and resolve escalations.<\/li><li>Collaborate with account teams to support renewals, growth opportunities, and continuous improvement initiatives.<\/li><\/ul><br \/><p>Required Qualifications<\/p><br \/><ul><li>Bachelor&#39;s degree or equivalent experience.<\/li><li>5&#43; years in Customer Success, Consulting, Program Management, HR Technology, Employee Experience, People Analytics, or Enterprise SaaS.<\/li><li>Experience managing enterprise customers and complex, multi-stakeholder programs.<\/li><li>Strong communication, consulting, and executive presentation skills.<\/li><li>Knowledge of HR systems, employee data management, identity management, and enterprise software implementations.<\/li><\/ul><br \/><p>Preferred Qualifications<\/p><br \/><ul><li>Experience with Viva Glint, Viva Suite, Qualtrics, Culture Amp, Medallia, Peakon, or similar platforms.<\/li><li>Knowledge of Workday, SAP SuccessFactors, Oracle HCM, Microsoft Entra ID, and SSO\/IAM solutions.<\/li><li>Understanding of organizational design, employee engagement, people analytics, change management, and data governance.<\/li><\/ul><br \/><p>Ideal Profile<\/p><br \/><p>A customer-focused consultant who combines employee experience expertise with strong stakeholder management, program leadership, and technical advisory skills to deliver successful enterprise Viva Glint programs and measurable business outcomes.<\/p><br \/>\",\"ats_external_id\":\"R1774863\",\"location\":\"GBR, London\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-22T20:07:48.353+08:00\",\"created_at\":\"2026-10-22T20:06:26.671+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODYxMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Customer-Success-Advisor--CSA----Microsoft-Viva-Glint_R1774863\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"GBR\",\"state\":\"London\",\"country\":{\"wid\":\"29247e57dbaf46fb855b224e03170bc7\",\"iso2\":\"GB\",\"iso3\":\"GBR\",\"descriptor\":\"United Kingdom\",\"iso_numeric\":\"826\"},\"postal_code\":\"BF1 2AT\",\"primary_location\":{\"id\":\"GB-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e43b221a95c361\",\"descriptor\":\"GBR Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"bianca.lazar@concentrix.com\"},\"first_name\":\"Lazar, Bianca-Silvia\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101955659\",\"wid\":\"a29c29908ff501122cfe5dce9bc10000\",\"descriptor\":\"Bianca Lazar (101955659)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391835\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Customer-Success-Advisor--CSA----Microsoft-Viva-Glint_R1774863\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Customer-Success-Advisor--CSA----Microsoft-Viva-Glint_R1774863\/apply\",\"job_requisition_id\":\"R1774863\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"elmehdi.seghyier@concentrix.com\"},\"first_name\":\"Elmehdi Seghyier (101692017)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1774863\",\"wid\":\"a6aa8e50614b103972801a322f7d0000\",\"descriptor\":\"Customer Success Advisor (CSA) \u2013 Microsoft Viva Glint\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"823\",\"campaign_id\":\"28610\",\"campaign_title\":\"Recruiter II R1774857\",\"campaign_type\":\"job_application\",\"job_title\":\"Recruiter\",\"street\":\"ARE Dubai - Property# BCB2 515, Dubai CommerCity\",\"address\":\"ARE Dubai - Property# BCB2 515, Dubai CommerCity\",\"city\":\"Dubai\",\"state\":\"Dubai\",\"postal_code\":null,\"region\":null,\"country\":\"United Arab Emirates\",\"short_description\":\"The Recruiter ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs.  This position is responsible for working with various clients to assess hiring needs and interview candidates for positions.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for assisting with implementation and administration of recruitment programs<\/li><li>Receive, screen, and file incoming resumes, background, and reference checks<\/li><li>Conduct initial screening interviews, telephone interviews, and\/or face-to-face interviews with prospective applicants<\/li><li>Assist with recommendations to hiring manager on candidate hire, and partner with appropriate stakeholders to offer competitive compensation packages and facilitate negotiation with candidates<\/li><li>Leverage various resources - internet, community organizations, print media, formal\/informal networks, colleges, trade associations - to directly and indirectly source qualified candidates<\/li><li>Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools<\/li><li>Maintain consistent standards for all applicants and ensure compliance with all local rules and regulations related to hiring and recruiting<\/li><li>Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioral competencies needed for success in each role<\/li><li>Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behavior for all involved in the recruiting process<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Relevant experience of 2 years and above.<\/li><li>Previous hiring experience with call center \/ bulk hiring will be an added advantage<\/li><li>Bachelor&#39;s Degree preferred<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to multi-task, prioritize, and meet timelines on deliverables<\/li><li>Proficient in Microsoft Office<\/li><li>Self-starter, sense of urgency, works well under pressure, ability to work in high-velocity environment<\/li><li>Sense of professionalism and ability to develop relationships<\/li><li>Strong attention to detail<\/li><li>Ability to handle and maintain confidential information<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Careel Level Description\u00a0<\/h2><p>Performs routine assignments in the entry level of the Professional Career Band.\u00a0 Uses existing procedures to solve routine or standard problems.\u00a0 Typically requires a college or university degree or the equivalent work experience that provides knowledge and exposure to fundamental theories, principles and concepts.\u00a0 Develops competence by performing structured work assignments.\u00a0 Receives instruction, guidance and direction from others.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1774857\",\"location\":\"Dubai, Dubai\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-22T20:07:48.226+08:00\",\"created_at\":\"2026-10-22T20:06:26.416+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODYxMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARE-Dubai---Property-BCB2-515-Dubai-CommerCity\/Recruiter_R1774857\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Dubai\",\"state\":\"Dubai\",\"country\":{\"wid\":\"7b4fa1f369bd4604ba3692682fcbe345\",\"iso2\":\"AE\",\"iso3\":\"ARE\",\"descriptor\":\"United Arab Emirates\",\"iso_numeric\":\"784\"},\"postal_code\":null,\"primary_location\":{\"id\":\"AE-DUB-COMME-01\",\"wid\":\"4258507413e40112bbcbfba7a79d0000\",\"descriptor\":\"ARE Dubai - Property# BCB2 515, Dubai CommerCity\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"marsha.joseph@concentrix.com\"},\"first_name\":\"Joseph, Marsha\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"101923669\",\"wid\":\"1b3695b3d54d10374d1c107a1a4f0000\",\"descriptor\":\"Marsha Joseph (101923669)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0921\",\"descriptor\":\"Recruiter II\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391930\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARE-Dubai---Property-BCB2-515-Dubai-CommerCity\/Recruiter_R1774857\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARE-Dubai---Property-BCB2-515-Dubai-CommerCity\/Recruiter_R1774857\/apply\",\"job_requisition_id\":\"R1774857\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"vicky.gajjar@concentrix.com\"},\"first_name\":\"Vicky Gajjar (985452)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1774857\",\"wid\":\"4ada60395dcc1049d6e6e88cfbe60000\",\"descriptor\":\"Recruiter\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"588\",\"campaign_id\":\"45091\",\"campaign_title\":\"Accountant I, FAO R1774632\",\"campaign_type\":\"job_application\",\"job_title\":\"Accountant FAO\",\"street\":\"IND Bangalore - Millenium Towers - MT2\",\"address\":\"IND Bangalore - Millenium Towers - MT2\",\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"postal_code\":\"560037\",\"region\":null,\"country\":\"India\",\"short_description\":\"\",\"long_description\":\"<p><span style=\\\"color:#000000\\\">Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and meet customer expectations.<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Role and Key Responsibilities:<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Accounts payable:<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 End to End AP Workflow expertise.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Payment processing for Vendor Aging and email responses.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Manually Invoice processing.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Vendor Reconciliation<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Vendor Master Creation and Update in NetSuite<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Expense Reporting.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 SOP, Process Checklist, Documentation and Review.<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Month End Reporting:<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 AP, AR Closing entries<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Reclass, Accrual, Prepaid, Amortization Journal Entry preparation and review<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Key Skills and knowledge:<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Minimum 3-4 Years in accounting processes<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Knowledge of MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Exposure to NetSuite will be added advantage<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Good Written and Verbal communication skills<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Good Interpersonal &amp; International Client facing experience.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Quick Learner, Self-driven, Positive mindset, Target Oriented<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Educational Qualification:<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Graduate \u2013 Bcom\/Mcom<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Disclaimer:<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.&#39;<\/span><\/p>\",\"ats_external_id\":\"R1774632\",\"location\":\"Bangalore, Karn\u0101taka\",\"job_type\":\"full_time\",\"salary\":\"750000\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-10-22T22:09:00.628+08:00\",\"created_at\":\"2026-10-22T20:06:05.328+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTA5MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---Millenium-Towers---MT2\/Accountant-FAO_R1774632\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Finance and Accounting Operations\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01937ee6a676c10fdf37\",\"descriptor\":\"Concentrix Services India Private Limited\",\"reference_id\":\"MCNIN\",\"organization_reference_id\":\"MCNIN\"},\"location\":{\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"560037\",\"primary_location\":{\"id\":\"IN-BAN-MILLE-03\",\"wid\":\"740544c0a47f015a47e9b98f1f113a66\",\"descriptor\":\"IND Bangalore - Millenium Towers - MT2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ramyas.r@concentrix.com\"},\"first_name\":\"., Ramya.S\"},\"categories\":[{\"descriptor\":\"CF Finance and Accounting Operations\"}],\"recruiters\":[{\"id\":\"101911912\",\"wid\":\"b14b43e1260e011a7b574b10cb270000\",\"descriptor\":\"Ramya.S . (101911912)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0699\",\"descriptor\":\"Accountant I, FAO\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391934\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---Millenium-Towers---MT2\/Accountant-FAO_R1774632\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---Millenium-Towers---MT2\/Accountant-FAO_R1774632\/apply\",\"job_requisition_id\":\"R1774632\"}],\"organizations\":[{\"wid\":\"740544c0a47f01af76a6e29f1d114b46\",\"descriptor\":\"FAO\",\"reference_id\":\"FAO\",\"custom_reference_id\":\"FAO\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"a4d7cba8bd0a102634fd5c6f86dd0000\",\"descriptor\":\"New Gen - FAO - AP\",\"reference_id\":\"New Gen - FAO - AP_20230622_IND\",\"custom_reference_id\":\"New Gen - FAO - AP_20230622_IND\",\"company_reference_id\":null},{\"wid\":\"231072036b401020d85dac1ab3e60000\",\"descriptor\":\"11184 - Newgen - 980002500\",\"reference_id\":\"980002500\",\"custom_reference_id\":\"980002500\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01937ee6a676c10fdf37\",\"descriptor\":\"Concentrix Services India Private Limited\",\"reference_id\":\"MCNIN\",\"custom_reference_id\":null,\"company_reference_id\":\"MCNIN\"},{\"wid\":\"018c7b4d00f1102470fd6dbff7bf0000\",\"descriptor\":\"W0ZKJ8 Newgen Administrative Services\",\"reference_id\":\"W0ZKJ8\",\"custom_reference_id\":\"W0ZKJ8\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"trupti.chavan@concentrix.com\"},\"first_name\":\"Trupti Chavan (102451006)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1774632\",\"wid\":\"d464bd95b3d110396f3e3e95778f0000\",\"descriptor\":\"Accountant FAO\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1487\",\"campaign_id\":\"1253\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1774920\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Support Consultant (French- speaking)-  Onsite - MX01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalu\u00f1a\",\"country\":\"Spain\",\"short_description\":\" .\",\"long_description\":\"<br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Experience the power of a game - changing career<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">If you\u2019re looking to grow and be inspired, as a <\/span><b><span style=\\\"font-size:inherit\\\">Fashion Support Consultant in Barcelona (On-site),<\/span><\/b><span style=\\\"font-size:inherit\\\"> you will be part of our team of game-changers who are powering the brands of the future in fashion.\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Career growth and personal development<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">What you will do in this role<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">As a <\/span><b><span style=\\\"font-size:inherit\\\">Fashion Support Consultant<\/span><\/b><span style=\\\"font-size:inherit\\\"> on our team, you will:\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users\u2019 demands.\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Log call details onto call management systems and provide response and resolution within SLA.\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Maintain service and product knowledge and expertise associated with applications specific to individual customers.\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Escalate potential service issues initially with Mentor. To follow all the processes and procedures of the project.\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Understand and comply with administrative duties\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Your qualifications\u00a0<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Concentrix is a great match if you:\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Are proficient or bilingual in French with an advanced level of English<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Have Working knowledge of IT Platform, equipment, and applications such as Windows\/MS Office\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">It will be a plus if you have:\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Sales experience\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">If you feel you don\u2019t check every box, we encourage you to apply anyway. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">What\u2019s in it for you<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Full-time 39 hours\/week permanent contract: Monday to Friday 9:00 - 18:00<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Salary <\/span><\/span>19.623,94<span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\"> euros gross\/year &#43; up to 1.200 euros gross\/year in bonus\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Good location in Barcelona<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Bring-a-friend (referral) bonus opportunities\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Full paid training on the company and the project you&#39;ll be working on\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Career development programs, specialized courses,\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Experience the best version of you!<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Concentrix is an equal opportunity employer<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><i><span style=\\\"font-size:inherit\\\">We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/i><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p>R1774920<\/p>\",\"ats_external_id\":\"R1774920\",\"location\":\"Barcelona, Catalu\u00f1a\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-23T12:08:25.848+02:00\",\"created_at\":\"2026-10-22T16:08:59.507+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjUz?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjUz\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"French\"],\"recruiter\":{\"email\":{\"address\":\"nichola.macey@concentrix.com\"},\"first_name\":\"Macey, Nichola\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103556357\",\"wid\":\"7254ac25f7991023f567aaa5c6ec0000\",\"descriptor\":\"Nichola Macey (103556357)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392012\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fashion-Support-Consultant--French--speaking----Onsite---MX01_R1774920\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fashion-Support-Consultant--French--speaking----Onsite---MX01_R1774920\/apply\",\"job_requisition_id\":\"R1774920\"}],\"organizations\":[{\"wid\":\"762a036300cf101eef7a8c667a460000\",\"descriptor\":\"20025 - Maxmara - WHSBTSPAIN150\",\"reference_id\":\"WHSBTSPAIN150\",\"custom_reference_id\":\"WHSBTSPAIN150\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"35ad68c732c0101fc4fa4eef9b8b0000\",\"descriptor\":\"W0ZOUL P_Sbt_Spain_Maxmara\",\"reference_id\":\"W0ZOUL\",\"custom_reference_id\":\"W0ZOUL\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"carolina.barbosa@concentrix.com\"},\"first_name\":\"Carolina Barbosa (102539317)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1774920\",\"wid\":\"8ed43c726bcd103978ccd195b18b0000\",\"descriptor\":\"Fashion Support Consultant (French- speaking)-  Onsite - MX01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1664\",\"campaign_id\":\"65\",\"campaign_title\":\"Happy-Element\/French\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Online Support for Social\/Interactive games with French\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>We are growing!<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Our client brings people together by connecting them through their favorite social and interactive games, offering an engaging platform that users love to discover and enjoy.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Would you like to be part of a team that supports a leading company in providing fun and interactive gaming experiences? You will leverage your excellent communication skills to support our gaming community via email, chat, social media, and through our dedicated community platform.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Are you looking for a role with a flexible work schedule that allows you to work from home, in a supportive and positive environment where you can grow professionally? Join one of the world&rsquo;s leading organizations dedicated to helping players find the perfect game to enjoy at any moment!<\/p>\\n<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p><strong>French <\/strong>language skills (B2)<\/p>\\n<\/li>\\n<li><strong>English <\/strong>Language (B2)<\/li>\\n<li>\\n<p>Experience in <strong>Social\/interactive games<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Readiness to work on shifts Monday- Friday&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great positive attitude and strong interpersonal skill<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Work from Office<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Transportation allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal allowance<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"GE-65\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-23T09:51:36.301+04:00\",\"created_at\":\"2026-10-22T13:47:11.157+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NQ?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1665\",\"campaign_id\":\"64\",\"campaign_title\":\"Happy-Element\/Spanish\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Online Support for Social\/Interactive games with Spanish\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>We are growing!<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Our client brings people together by connecting them through their favorite social and interactive games, offering an engaging platform that users love to discover and enjoy.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Would you like to be part of a team that supports a leading company in providing fun and interactive gaming experiences? You will leverage your excellent communication skills to support our gaming community via email, chat, social media, and through our dedicated community platform.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Are you looking for a role with a flexible work schedule that allows you to work from home, in a supportive and positive environment where you can grow professionally? Join one of the world&rsquo;s leading organizations dedicated to helping players find the perfect game to enjoy at any moment!<\/p>\\n<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p><strong>Spanish <\/strong>language skills (B2)<\/p>\\n<\/li>\\n<li><strong>English <\/strong>Language (B2)<\/li>\\n<li>\\n<p>Experience in <strong>Social\/interactive games<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Readiness to work on shifts Monday- Friday&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great positive attitude and strong interpersonal skill<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Work from Office<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Transportation allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal allowance<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"GE-64\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-23T09:50:46.091+04:00\",\"created_at\":\"2026-10-22T13:42:37.322+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NA?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1666\",\"campaign_id\":\"63\",\"campaign_title\":\"Happy-Element\/Russian\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Online Support for Social\/Interactive games with Russian\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>We are growing!<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Our client brings people together by connecting them through their favorite social and interactive games, offering an engaging platform that users love to discover and enjoy.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Would you like to be part of a team that supports a leading company in providing fun and interactive gaming experiences? You will leverage your excellent communication skills to support our gaming community via email, chat, social media, and through our dedicated community platform.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Are you looking for a role with a flexible work schedule that allows you to work from home, in a supportive and positive environment where you can grow professionally? Join one of the world&rsquo;s leading organizations dedicated to helping players find the perfect game to enjoy at any moment!<\/p>\\n<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p><strong>Russian <\/strong>language skills (B2)<\/p>\\n<\/li>\\n<li><strong>English <\/strong>Language (B2)<\/li>\\n<li>\\n<p>Experience in <strong>Social\/interactive games<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Readiness to work on shifts Monday- Friday&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great positive attitude and strong interpersonal skill<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Work from Office<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Transportation allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal allowance<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"GE-63\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-23T09:49:22.848+04:00\",\"created_at\":\"2026-10-22T13:25:16.405+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mw?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"ru\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"824\",\"campaign_id\":\"28578\",\"campaign_title\":\"Group Manager, Software Engineering (TCF) R1774757\",\"campaign_type\":\"job_application\",\"job_title\":\"Architect Data & AI\",\"street\":\"AUS Sydney - Level 21-Suite 1, 175 Pitt Street\",\"address\":\"AUS Sydney - Level 21-Suite 1, 175 Pitt Street\",\"city\":\"Sydney\",\"state\":\"New South Wales\",\"postal_code\":\"2000\",\"region\":null,\"country\":\"Australia\",\"short_description\":\"This role is the technical anchor of Concentrix's new business pursuit team\u2014a cross-functional group focused on winning complex, high-value Data & AI engagements. As Pre-Sales Architect, you are the technical lead in the room on every pursuit: responsible for the solution, the technical narrative, and the judgement calls that move a customer conversation to a signed statement of work.\\nThis is a hands-on, externally-facing role. You will consult with customers, design solutions, construct PoCs and demos that directly answer the customer's evaluation question, and write the technical sections of proposals and RFP responses. When a deal closes, you are responsible for ensuring the delivery team inherits a well-understood, well-documented solution\u2014not a collection of slides and assumptions.\\nYou will work as a core member of the cross-functional new business pursuit team alongside account managers, delivery leads, and practice heads. You report to the Director of Engineering\u2014this is a role for someone who sets their own priorities across active pursuits without requiring step-by-step direction.\",\"long_description\":\"<p>This role is the technical anchor of Concentrix&#39;s new business pursuit team\u2014a cross-functional group focused on winning complex, high-value Data &amp; AI engagements. As Pre-Sales Architect, you are the technical lead in the room on every pursuit: responsible for the solution, the technical narrative, and the judgement calls that move a customer conversation to a signed statement of work.<br \/><\/p><p>This is a hands-on, externally-facing role. You will consult with customers, design solutions, construct PoCs and demos that directly answer the customer&#39;s evaluation question, and write the technical sections of proposals and RFP responses. When a deal closes, you are responsible for ensuring the delivery team inherits a well-understood, well-documented solution\u2014not a collection of slides and assumptions.<br \/><\/p><p>You will work as a core member of the cross-functional new business pursuit <br \/>team alongside account managers, delivery leads, and practice heads. You report to the Director of Engineering\u2014this is a role for someone who sets their own priorities across active pursuits without requiring step-by-step direction.<\/p>\",\"ats_external_id\":\"R1774757\",\"location\":\"Sydney, New South Wales\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-22T10:10:37.498+08:00\",\"created_at\":\"2026-10-22T10:09:13.041+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODU3OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Sydney---Level-21-Suite-1-175-Pitt-Street\/Architect-Data---AI_R1774757\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"bc3f7f69a4400165f3f2ff3b58189026\",\"descriptor\":\"Concentrix Catalyst Pty Ltd.\",\"reference_id\":\"TSPAU\",\"organization_reference_id\":\"TSPAU\"},\"location\":{\"city\":\"Sydney\",\"state\":\"New South Wales\",\"country\":{\"wid\":\"d903bb3fedad45039383f6de334ad4db\",\"iso2\":\"AU\",\"iso3\":\"AUS\",\"descriptor\":\"Australia\",\"iso_numeric\":\"36\"},\"postal_code\":\"2000\",\"primary_location\":{\"id\":\"AU-SYD-PITTS-01\",\"wid\":\"a48f1f8c60a4102a4fd3339615d90000\",\"descriptor\":\"AUS Sydney - Level 21-Suite 1, 175 Pitt Street\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"sylvia.bozikian@concentrix.com\"},\"first_name\":\"Bozikian, Sylvia\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"101882746\",\"wid\":\"79a952415201018314506701e70da345\",\"descriptor\":\"Sylvia Bozikian (101882746)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0214\",\"descriptor\":\"Group Manager, Software Engineering (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391746\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Sydney---Level-21-Suite-1-175-Pitt-Street\/Architect-Data---AI_R1774757\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Sydney---Level-21-Suite-1-175-Pitt-Street\/Architect-Data---AI_R1774757\/apply\",\"job_requisition_id\":\"R1774757\"}],\"organizations\":[{\"wid\":\"bc3f7f69a4400165f3f2ff3b58189026\",\"descriptor\":\"Concentrix Catalyst Pty Ltd.\",\"reference_id\":\"TSPAU\",\"custom_reference_id\":null,\"company_reference_id\":\"TSPAU\"},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"0777b3dda5691025ab645c16ebbc0000\",\"descriptor\":\"W0ZKJE Catalyst Core Cost Projects\",\"reference_id\":\"W0ZKJE\",\"custom_reference_id\":\"W0ZKJE\",\"company_reference_id\":null},{\"wid\":\"7218f45270b3102212bb7cc0b0fb0000\",\"descriptor\":\"11190 - Concentrix - 980002522\",\"reference_id\":\"980002522\",\"custom_reference_id\":\"980002522\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"adam.wilkinson@concentrix.com\"},\"first_name\":\"Adam Wilkinson (101776283)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1774757\",\"wid\":\"a6aa8e50614b103951d247e0c2ee0000\",\"descriptor\":\"Architect Data & AI\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T6\",\"wid\":\"f9684f95ad76101063968e973cb30000\",\"descriptor\":\"Grade T6\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"825\",\"campaign_id\":\"28572\",\"campaign_title\":\"Sr. Assistant, External Marketing R1770926\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Assistant, External Marketing - (Maternity Leave)\",\"street\":\"USA MI Work-at-Home\",\"address\":\"USA MI Work-at-Home\",\"city\":\"USA\",\"state\":\"Michigan\",\"postal_code\":\"48901\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"An opportunity is available for an organised and proactive individual is sought to provide maternity cover within the Global Internal Marketing team. The role supports the delivery of communications across internal channels, including email, newsletters, BuzzHub, and CORE, while contributing to employee engagement, learning, wellbeing, HR communications, compliance, and organisational initiatives. Responsibilities include coordinating communications activities, managing inboxes and calendars, supporting content production and publishing, tracking approvals, and working with stakeholders across teams and regions to ensure communications are delivered accurately and on time. The ideal candidate will have strong written communication skills, excellent attention to detail, the ability to manage multiple priorities, and a collaborative approach to working with a variety of stakeholders. This is an excellent opportunity to gain hands-on experience in internal communications within a global organisation.\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><b>\u00a0<\/b><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><br \/><ul><li>Coordinating communications activities<\/li><li>Managing team inboxes and calendars<\/li><li>Supporting newsletter production<\/li><li>Publishing content across internal channels<\/li><\/ul><p>Tracking approvals, and helping ensure communications are delivered accurately and on schedule<\/p><ul><li>The successful candidate will collaborate with stakeholders across multiple teams and regions, supporting both planned campaigns and ad hoc communication requests<\/li><\/ul><br \/><p><b>Your qualifications<\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p>\u00a0<\/p><p>Concentrix is a great match if you:<\/p><br \/><ul><li>Degree level studies <\/li><li>6 months work experience <\/li><li>The ideal candidate will possess strong written communication skills, (copy-editing)<\/li><li>Excellent attention to detail<\/li><li>Project coordination<\/li><li>Ability to manage multiple tasks and deadlines simultaneously<\/li><li>Strong organisational skills<\/li><li>Collaborative mindset <\/li><li>Ability to build effective working relationships with a variety of stakeholders are essential<\/li><\/ul><br \/><p>It will be a plus if you:<\/p><br \/><ul><li>Experience with communications, collaboration, or creative tools such as Staffbase, Asana, Canva, or similar platforms would be beneficial but is not required.<\/li><\/ul><br \/><p>This position offers an excellent opportunity to gain hands-on experience in internal communications within a global organisation, supporting a wide range of employee communications and engagement initiatives.<\/p><br \/><p><b>What\u2019s in it for you<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/p><br \/><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>\u00a0<\/p><p><b>Concentrix is an equal opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><br \/><p>The base salary for this position is <b>$16 USD per hour ($ 37,800.00 USD Annual)<\/b>, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><br \/><p><b>The position will be posted for 3 business days from its posting date of Oct. 23, 2026.<\/b><\/p><br \/><p><b>Physical and Mental Requirements<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#007380\\\"><u>English<\/u><\/span><\/a><\/li><\/ul><ul><li><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#007380\\\"><u>Spanish<\/u><\/span><\/a><\/li><\/ul><p>\u00a0<\/p><p><b>Accommodation<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco&#64;concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco&#64;concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#007380\\\"><b><u>HERE<\/u><\/b><\/span><\/a><span style=\\\"color:#000000\\\"><b>.<\/b><\/span><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1770926\",\"location\":\"USA, Michigan\",\"job_type\":\"full_time\",\"salary\":\"33280\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-10-23T20:04:51.552+08:00\",\"created_at\":\"2026-10-22T04:04:27.448+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODU3Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-MI-Work-at-Home\/Sr-Assistant--External-Marketing----Maternity-Leave-_R1770926\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"External Marketing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f019ffd5ab376c10f1b38\",\"descriptor\":\"Concentrix Solutions Corporation\",\"reference_id\":\"CUSA\",\"organization_reference_id\":\"CUSA\"},\"location\":{\"city\":\"USA\",\"state\":\"Michigan\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"48901\",\"primary_location\":{\"id\":\"US-WAH-MICHI-00\",\"wid\":\"b67da9176e3d1062f9dea2d5b51bbdc9\",\"descriptor\":\"USA MI Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.carretero@concentrix.com\"},\"first_name\":\"Carretero Toro, Maria del Rosario\"},\"categories\":[{\"descriptor\":\"CF External Marketing\"}],\"recruiters\":[{\"id\":\"101488186\",\"wid\":\"741a885457d5016369f961a7b83763d5\",\"descriptor\":\"Maria Carretero Toro (101488186)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0402\",\"descriptor\":\"Sr. Assistant, External Marketing\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392087\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-MI-Work-at-Home\/Sr-Assistant--External-Marketing----Maternity-Leave-_R1770926\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-MI-Work-at-Home\/Sr-Assistant--External-Marketing----Maternity-Leave-_R1770926\/apply\",\"job_requisition_id\":\"R1770926\"}],\"organizations\":[{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801def52451153c06f5bb\",\"descriptor\":\"(CORP) Internal Marketing\",\"reference_id\":\"INTERNALMKTING\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f019ffd5ab376c10f1b38\",\"descriptor\":\"Concentrix Solutions Corporation\",\"reference_id\":\"CUSA\",\"custom_reference_id\":null,\"company_reference_id\":\"CUSA\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jennifer.erwin@concentrix.com\"},\"first_name\":\"Jennifer Erwin (101674466)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1770926\",\"wid\":\"5293ef27be5a103940618f2032740000\",\"descriptor\":\"Sr. Assistant, External Marketing - (Maternity Leave)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"826\",\"campaign_id\":\"28564\",\"campaign_title\":\"Associate Manager, B2B Sales R1772278\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate Sales Manager - B2B  Sales -  Bilingual\",\"street\":\"MEX Mexico City Downtown Insurgentes\",\"address\":\"MEX Mexico City Downtown Insurgentes\",\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"postal_code\":\"03710\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"The Associate Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, \\nadoption, health checks and voice of the customer) and\/or revenue retention motions (product\/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.\",\"long_description\":\"<p><b>You have:<\/b><\/p><ul><li><b>3 to 5 years of proven work experience in a leadership sales role (must)<\/b><\/li><li><b>3&#43; years of Sales B2B experience (must)<\/b><\/li><li><b>1&#43; years of BPO experience (desirable)<\/b><\/li><li><b>English Proficiency B2&#43; (must) \/\/ French is a plus in your application<\/b><\/li><li><b>Willingness to commute to our site located in CDMX, Insurgentes (near by Poliforum)<\/b><\/li><li>A passion for customer experience and driving team results<\/li><li>Experience in operations (BPO) and strategy building<\/li><li>Excellent Coaching history<\/li><li>A record of developing and retaining great employees<\/li><li>Experience maximizing revenue through best practices<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience finding solutions as a manager<\/li><li>Change Management skills<\/li><\/ul><p><\/p><p><b>You will:<\/b><\/p><ul><li>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/li><li>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/li><li>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market<\/li><li>Be a point of escalation for our clients and respond promptly to any issues<\/li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Coordinate team incentives and Sales Performance Incentive Funds<\/li><\/ul>\",\"ats_external_id\":\"R1772278\",\"location\":\"Mexico City, Ciudad de Mexico\",\"job_type\":\"full_time\",\"salary\":\"38000\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-10-22T02:05:15.128+08:00\",\"created_at\":\"2026-10-22T02:04:12.795+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODU2NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Associate-Sales-Manager---B2B--Sales----Bilingual_R1772278\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"organization_reference_id\":\"MCNMX\"},\"location\":{\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"03710\",\"primary_location\":{\"id\":\"MX-MEX-INSUR-02\",\"wid\":\"a3545efa9088011d76d7029b1b070000\",\"descriptor\":\"MEX Mexico City Downtown Insurgentes\"}},\"languages\":[\"Mexican Spanish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"fabian.chala@concentrix.com\"},\"first_name\":\"Chala Imbachi, Fabian Sneider\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102221383\",\"wid\":\"ee6dbd2e12bb100a8c41f358705e0000\",\"descriptor\":\"Miriam Janet De Lizardi Medina (102221383)\"},{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"101713375\",\"wid\":\"071cd8932095015cacfc54a3d6392b32\",\"descriptor\":\"Miguel Angel Forero Beltran (101713375)\"},{\"id\":\"103296915\",\"wid\":\"06722e16d229100c13cf70c240040000\",\"descriptor\":\"Andrea Soler Soto (103296915)\"},{\"id\":\"103258376\",\"wid\":\"d1c44a3f102a1000c6919fd8a4ae0000\",\"descriptor\":\"Fabian Chala Imbachi (103258376)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"103258397\",\"wid\":\"21b21f760b571000c8beb58c2fc10000\",\"descriptor\":\"Camila Ortiz Pabon (103258397)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3274\",\"descriptor\":\"Associate Manager, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391749\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Associate-Sales-Manager---B2B--Sales----Bilingual_R1772278\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Associate-Sales-Manager---B2B--Sales----Bilingual_R1772278\/apply\",\"job_requisition_id\":\"R1772278\"}],\"organizations\":[{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"custom_reference_id\":null,\"company_reference_id\":\"MCNMX\"},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"c86205df60ae100179ea422fcb320000\",\"descriptor\":\"23630 - Hpinc - 980005158\",\"reference_id\":\"980005158\",\"custom_reference_id\":\"980005158\",\"company_reference_id\":null},{\"wid\":\"635877b8a03310017a670a5924000000\",\"descriptor\":\"W0ZW7L HP B2B NALA\",\"reference_id\":\"W0ZW7L\",\"custom_reference_id\":\"W0ZW7L\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"luis.velasquez2@concentrix.com\"},\"first_name\":\"Alejandro Velasquez (102599884)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1772278\",\"wid\":\"4d91a7987729103935034ce937920000\",\"descriptor\":\"Associate Sales Manager - B2B  Sales -  Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"827\",\"campaign_id\":\"28563\",\"campaign_title\":\"Representative, Physical Security R1766845\",\"campaign_type\":\"job_application\",\"job_title\":\"Representative Physical Security\",\"street\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"address\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"city\":\"Kingston\",\"state\":null,\"postal_code\":\"001-806-505\",\"region\":null,\"country\":\"Jamaica\",\"short_description\":\"Execution of technical operational surveillance and security standards that are developed at Concentrix facilities; Comply with operational standards, use the equipment necessary to perform their functions.\",\"long_description\":\"<p>1. Comply with guidelines and regulations provided by Concentrix.<\/p><p>2. Report incident cases to Concentrix.<\/p><p>3. Implement measures to prevent losses due to theft and protection of personnel.<\/p><p>4. Comply with operational surveillance standards;<\/p><p>5. Take care of Concentrix. real estate<\/p><p>6. Covers personnel if needed in different positions, fulfilling all defined functions.<\/p><p>7. Use the appropriate technological means of communication for the proper performance of your work.<\/p><p>8. Verify that all staff have their company identification visible.<\/p><p>9. Report security Concentrix. any security violation with the presence of knives, fire and or report cases of consumption or illegal narcotics, or use of any element in prohibited areas.<\/p><p>10. Carry out the metal detector check at the entrance and exit of each person on the operating floor, complying with the check standard, reporting cases of cell phone detection and not limited to USB flash drives, digital recorders, smart watches, Bluetooth headphones, paper, pencil or any other element that can store information.<\/p><p>11. All staff must mark on the reader to enter and exit. Report cases of people not marking. Even if the door is open, they must carry out the proper inspection.<\/p><p>12. At the end of the shift, all positions must be checked with a metal detector.<\/p>\",\"ats_external_id\":\"R1766845\",\"location\":\"Kingston\",\"job_type\":\"full_time\",\"salary\":\"81714.53\",\"salary_type\":\"monthly\",\"salary_currency\":\"JMD\",\"updated_at\":\"2026-10-22T02:05:13.021+08:00\",\"created_at\":\"2026-10-22T02:04:12.616+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODU2Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JAM-Kingston---30-Hope-Road-Situated-in-Parish-of-Saint-Andrew\/Representative-Physical-Security_R1766845\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Physical Security\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f012962d21177c10f8f39\",\"descriptor\":\"CNX Services Jamaica Limited\",\"reference_id\":\"CNSJM\",\"organization_reference_id\":\"CNSJM\"},\"location\":{\"city\":\"Kingston\",\"state\":null,\"country\":{\"wid\":\"053507c3bc8f45bfa843204336fd1bed\",\"iso2\":\"JM\",\"iso3\":\"JAM\",\"descriptor\":\"Jamaica\",\"iso_numeric\":\"388\"},\"postal_code\":\"001-806-505\",\"primary_location\":{\"id\":\"JM-KIN-HOPER-01\",\"wid\":\"b3228674b87b101ac47fe9596db40000\",\"descriptor\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.alvarez@concentrix.com\"},\"first_name\":\"\u00c1lvarez, Mar\u00eda Laura\"},\"categories\":[{\"descriptor\":\"CF Physical Security\"}],\"recruiters\":[{\"id\":\"101922705\",\"wid\":\"8285d273b9d60101f3e22debab900000\",\"descriptor\":\"Mar\u00eda \u00c1lvarez (101922705)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2712\",\"descriptor\":\"Representative, Physical Security\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391841\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JAM-Kingston---30-Hope-Road-Situated-in-Parish-of-Saint-Andrew\/Representative-Physical-Security_R1766845\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JAM-Kingston---30-Hope-Road-Situated-in-Parish-of-Saint-Andrew\/Representative-Physical-Security_R1766845\/apply\",\"job_requisition_id\":\"R1766845\"}],\"organizations\":[{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f012962d21177c10f8f39\",\"descriptor\":\"CNX Services Jamaica Limited\",\"reference_id\":\"CNSJM\",\"custom_reference_id\":null,\"company_reference_id\":\"CNSJM\"},{\"wid\":\"ff2128e458ce10401fca84119a680000\",\"descriptor\":\"(SITE) Physical security\",\"reference_id\":\"WHPHYSECUR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"tyreek.smith@concentrix.com\"},\"first_name\":\"Tyreek Smith (102215156)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1766845\",\"wid\":\"8ed43c726bcd1039364cf232ee1a0000\",\"descriptor\":\"Representative Physical Security\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li><b>Work experience in Corporate Security, Military or Law Enforcement (a few years&#39; experience in physical security operations and\/or safety management).<\/b><\/li><li><b>Sense of professionalism and ability to develop relationships.<\/b><\/li><li><b>Strong attention to detail.<\/b><\/li><li><b>Self-starter, sense of urgency, and works well under pressure.<\/b><\/li><li><b>Ability to multi-task, prioritize, and meet timelines on deliverables.<\/b><\/li><li><b>Proficient in Microsoft Office.<\/b><\/li><li><b>Good communication skills; able to understand and provide security-related instructions.<\/b><\/li><li><b>Ability to explain audit observations and teach corrections.<\/b><\/li><li><b>Firm but respectful.<\/b><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"828\",\"campaign_id\":\"28561\",\"campaign_title\":\"Consultant, Global Analytic (TCF) R1774318\",\"campaign_type\":\"job_application\",\"job_title\":\"Salesforce Data360 QA\",\"street\":\"USA TX Work-at-Home\",\"address\":\"USA TX Work-at-Home\",\"city\":\"USA\",\"state\":\"Texas\",\"postal_code\":\"73301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n \\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<br \/><p><b>Salesforce Data360 QA - United States | Remote \/ Work at Home<\/b><\/p><br \/><p>As a Senior Salesforce Data360 QA, you will help validate and optimize Salesforce Data Cloud solutions that power connected, intelligent customer experiences. In this role, you will support the quality of customer profiles, identity resolution, calculated insights, segmentation, activation, analytics, and enterprise integrations through thoughtful testing, data validation, and defect identification.<\/p><p>This role is ideal for a detail-oriented QA professional with strong Salesforce Data Cloud knowledge, SQL expertise, and the ability to independently translate business requirements into test scenarios and validation approaches.<\/p><p>\u00a0<\/p><p><b>Responsibilities<\/b><\/p><ul><li>Validate Salesforce Data Cloud \/ Data360 solutions across customer profiles, identity resolution, calculated insights, segmentation, activation, analytics, and integrations.<\/li><li>Create clear, effective test scenarios, test cases, and validation approaches based on business requirements.<\/li><li>Write and execute SQL queries to support data testing, reconciliation, and quality validation.<\/li><li>Perform end-to-end testing to ensure data accuracy, completeness, and consistency across systems and processes.<\/li><li>Identify, document, and track defects, working with project teams to support timely resolution.<\/li><li>Validate data quality with minimal supervision, applying strong analytical judgment and attention to detail.<\/li><li>Troubleshoot data discrepancies and support root-cause analysis across Salesforce Data Cloud processes.<\/li><li>Partner with business and technical stakeholders to understand requirements, clarify expected outcomes, and confirm testing coverage.<\/li><li>Support continuous improvement of QA processes, validation standards, and testing documentation.<\/li><\/ul><p>\u00a0<\/p><p><b>Qualifications<\/b><\/p><ul><li>Strong knowledge of Salesforce Data Cloud \/ Data360 and related data validation concepts.<\/li><li>Experience writing and executing SQL queries for data testing, reconciliation, and quality checks.<\/li><li>Ability to independently develop test scenarios, test cases, and validation strategies from business requirements.<\/li><li>Experience performing end-to-end testing and validating data quality across enterprise systems.<\/li><li>Strong analytical, troubleshooting, and problem-solving skills.<\/li><li>Ability to identify defects clearly and communicate findings to technical and business stakeholders.<\/li><li>Detail-oriented approach with the ability to work independently and manage testing activities with minimal supervision.<\/li><li>Strong communication skills and a collaborative mindset in remote \/ work-at-home environments.<\/li><\/ul><p>\u00a0<\/p><p>The base salary range for this position is $92,250 - $125,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><br \/><p>We The deadline to apply for this position is: 10\/24\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p>At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.<\/p><p>\u00a0<\/p><p>\u00a0#Remote<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1774318\",\"location\":\"USA, Texas\",\"job_type\":\"full_time\",\"salary\":\"93000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-10-22T02:04:16.397+08:00\",\"created_at\":\"2026-10-22T00:04:13.894+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODU2MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Salesforce-Data360-QA_R1774318\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Analytic\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Texas\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"73301\",\"primary_location\":{\"id\":\"US-WAH-TEXAS-00\",\"wid\":\"b67da9176e3d1062f9dee3c630dabe32\",\"descriptor\":\"USA TX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"akhilesh.dhyani@concentrix.com\"},\"first_name\":\"Dhyani, Akhilesh\"},\"categories\":[{\"descriptor\":\"CF Global Analytic\"}],\"recruiters\":[{\"id\":\"102008848\",\"wid\":\"f81830f171380107b29e69b148670000\",\"descriptor\":\"Akhilesh Dhyani (102008848)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0385\",\"descriptor\":\"Consultant, Global Analytic (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391806\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Salesforce-Data360-QA_R1774318\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Salesforce-Data360-QA_R1774318\/apply\",\"job_requisition_id\":\"R1774318\"}],\"organizations\":[{\"wid\":\"2320a52788d71036bd2c66039c2b0000\",\"descriptor\":\"25906 - St Jude Childrens Research Hosp aka ALSAC - 980009179\",\"reference_id\":\"980009179\",\"custom_reference_id\":\"980009179\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"729faa48455710374cbe2f3aa38d0000\",\"descriptor\":\"W100BC St. Jude: FY26 Managed Capacity Team\",\"reference_id\":\"W100BC\",\"custom_reference_id\":\"W100BC\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"haseen.vm@concentrix.com\"},\"first_name\":\"Haseen Vezhappilly Mohammedibrahi (102010803)\"},\"category_groups\":[{\"id\":\"CF Research_Analytics Group\",\"wid\":\"0227dc387a09011dc9089e8ced656aec\",\"descriptor\":\"Research & Analytics Group\"}],\"job_requisition\":{\"id\":\"R1774318\",\"wid\":\"c40cb5d9ddec103931faab988a500000\",\"descriptor\":\"Salesforce Data360 QA\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"829\",\"campaign_id\":\"28560\",\"campaign_title\":\"Consultant, Analytic Consulting (TCF) R1773860\",\"campaign_type\":\"job_application\",\"job_title\":\"Clinical Pharmacy Consultant \/ Informaticist\",\"street\":\"USA IA Work-at-Home\",\"address\":\"USA IA Work-at-Home\",\"city\":\"USA\",\"state\":\"Iowa\",\"postal_code\":\"50301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><span style=\\\"color:#374151\\\">Concentrix is seeking an experienced <\/span><span style=\\\"color:#111827\\\"><b>Clinical Pharmacy Consultant \/ Informaticist<\/b><\/span> to serve as the principal clinical domain expert for our Enterprise Pharmacy Analytics initiative. In this high-impact role, you will bridge clinical pharmacy operations, hospital revenue cycle priorities, and advanced data platform engineering to help transform fragmented pharmacy, clinical, financial, and procurement data into a unified analytical engine hosted on Databricks.<\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">This role is ideal for a licensed pharmacist with deep healthcare informatics expertise, strong database fluency, and the ability to translate complex pharmacy workflows into scalable analytics requirements, audit logic, and entity-resolution models.<\/span><\/p><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Responsibilities<\/b><\/span><\/h2><ul><li><span style=\\\"color:#374151\\\">Lead clinical discovery workshops across health-system stakeholders to map pharmacy workflows, document clinical logic, and define key performance indicators across five prioritized analytics horizons: Outpatient infusion margin optimization and cross-setting care navigation Clinical quality, safety, and antimicrobial stewardship Procurement, 503B aggregation, and supply chain optimization Labor productivity, chair capacity, and accurate unit of service frameworks Controlled substance diversion surveillance and compliance auditing<\/span><\/li><li><span style=\\\"color:#374151\\\">Develop detailed functional use-case specifications that connect clinical intent, operational performance, and financial realization.<\/span><\/li><li><span style=\\\"color:#374151\\\">Differentiate standard business intelligence requirements from predictive AI and advanced modeling needs.<\/span><\/li><li><span style=\\\"color:#374151\\\">Apply prioritization scoring criteria to evaluate use cases based on financial ROI, clinical safety impact, regulatory compliance weight, and technical data feasibility.<\/span><\/li><li><span style=\\\"color:#374151\\\">Map and trace transactional data lineage across a complex, multi-vendor enterprise ecosystem to support the design of a robust Master Drug Index using NDCs and RxNorm CUIs.<\/span><\/li><li><span style=\\\"color:#374151\\\">Analyze and document data structures across Epic EHR and scheduling systems, including Willow, Beacon, Cadence, Clarity, Caboodle, and Epic Inpatient MAR.<\/span><\/li><li><span style=\\\"color:#374151\\\">Reconcile transactional outputs from pharmacy automation and compounding platforms, including DoseEdge IV workflow systems and Omnicell \/ BD Pyxis Knowledge Portals.<\/span><\/li><li><span style=\\\"color:#374151\\\">Define data requirements for safety, surveillance, and risk platforms, including ControlCheck, Origami Risk SEMS, and native Epic Willow tools.<\/span><\/li><li><span style=\\\"color:#374151\\\">Track and audit data structures across retail pharmacy, 340B, cost-accounting, procurement, and supply channels, including EnterpriseRx, Sentry Data Systems, StrataJazz, Civica Dashboards, Cencora ABC Order, Cardinal Health Specialty, QuVa Pharma BrightStream, and OurPharma.<\/span><\/li><li><span style=\\\"color:#374151\\\">Partner with Data Scientists and Machine Learning Engineers to create high-fidelity feature stores for models such as care-setting routing, stockout forecasting, and diversion anomaly detection.<\/span><\/li><li><span style=\\\"color:#374151\\\">Formulate a standardized data validation framework and automated reconciliation approach to ensure platform metrics align with audited general ledger entries and cash collections.<\/span><\/li><li><span style=\\\"color:#374151\\\">Support security and governance policies within Databricks Unity Catalog, including row-level facility filters and column-level dynamic masking rules to help protect patient PHI and proprietary vendor discount information.<\/span><\/li><\/ul><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Qualifications<\/b><\/span><\/h2><ul><li><span style=\\\"color:#374151\\\">Doctor of Pharmacy, PharmD, or Bachelor of Science in Pharmacy, RPh, from an accredited university.<\/span><\/li><li><span style=\\\"color:#374151\\\">Active, unrestricted license from a State Board of Pharmacy.<\/span><\/li><li><span style=\\\"color:#374151\\\">8&#43; years of clinical experience in a high-volume inpatient hospital, multi-site outpatient infusion center, or specialized healthcare consulting environment.<\/span><\/li><li><span style=\\\"color:#374151\\\">5&#43; years of healthcare informatics experience with a focus on EHR data analytics and pharmacy systems orchestration.<\/span><\/li><li><span style=\\\"color:#374151\\\">Functional working knowledge of Epic Willow, Inpatient and\/or Ambulatory, and Epic Beacon.<\/span><\/li><li><span style=\\\"color:#374151\\\">Demonstrated understanding of Epic Cadence Scheduler slot template operations.<\/span><\/li><li><span style=\\\"color:#374151\\\">Strong understanding of healthcare data vocabulary and terminology standards, including 10\/11-digit NDCs, HCPCS J-Codes, RxNorm Concept CUIs, ICD-10, and LOINC codes.<\/span><\/li><li><span style=\\\"color:#374151\\\">Ability to translate complex pharmacy operations, clinical workflows, and revenue-cycle requirements into clear technical requirements for analytics and engineering teams.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience working with fragmented, multi-system healthcare data and supporting entity resolution, audit logic, data lineage, and data validation activities.<\/span><\/li><\/ul><h3 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Preferred Qualifications<\/b><\/span><\/h3><ul><li><span style=\\\"color:#374151\\\">Epic Certification or formal proficiency in Willow Inpatient, Willow Ambulatory, Beacon, or Clarity\/Caboodle data models.<\/span><\/li><li><span style=\\\"color:#374151\\\">Direct implementation experience with at least three of the following systems: DoseEdge, Sentry 340B, StrataJazz, ControlCheck, EnterpriseRx, Meperia SCM, or UKG\/Kronos Healthcare.<\/span><\/li><li><span style=\\\"color:#374151\\\">Intermediate ability to write or read structured SQL queries to independently explore relational database schemas.<\/span><\/li><li><span style=\\\"color:#374151\\\">Familiarity with cloud data lakehouse concepts, including Databricks Medallion pipelines, Delta Lake tables, or Unity Catalog controls.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience collaborating with data platform, analytics engineering, machine learning, clinical operations, pharmacy, finance, compliance, and revenue-cycle teams.<\/span><\/li><\/ul><br \/><p>The base salary range for this position is $145,000 - $195,000 a year, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><br \/><p>The deadline to apply for this position is 11\/02\/2026. <\/p><br \/><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p>\u00a0<\/p><p>#LI-Remote<\/p><p>#Concentrix<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1773860\",\"location\":\"USA, Iowa\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-10-23T04:04:10.516+08:00\",\"created_at\":\"2026-10-22T00:04:13.592+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODU2MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-IA-Work-at-Home\/Clinical-Pharmacy-Consultant---Informaticist_R1773860-8\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Analytic\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Iowa\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"50301\",\"primary_location\":{\"id\":\"US-WAH-IOWA1-00\",\"wid\":\"b67da9176e3d1062f9e44173126cc36b\",\"descriptor\":\"USA IA Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nicole.incorvaia@concentrix.com\"},\"first_name\":\"Incorvaia, Nicole Diane\"},\"categories\":[{\"descriptor\":\"CF Global Analytic\"}],\"recruiters\":[{\"id\":\"102012276\",\"wid\":\"c30e8ac6e5930107b5680d8fc7b50000\",\"descriptor\":\"Nicole Incorvaia (102012276)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0894\",\"descriptor\":\"Sr. Consultant, Global Analytic (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392019\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-IA-Work-at-Home\/Clinical-Pharmacy-Consultant---Informaticist_R1773860-8\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-IA-Work-at-Home\/Clinical-Pharmacy-Consultant---Informaticist_R1773860-8\/apply\",\"job_requisition_id\":\"R1773860\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"41e78eed5d02101cf29234b1e47c0000\",\"descriptor\":\"26485 - BJC Healthcare - 980010066\",\"reference_id\":\"980010066\",\"custom_reference_id\":\"980010066\",\"company_reference_id\":null},{\"wid\":\"4ea88831e45b101d4d375434a9a30000\",\"descriptor\":\"W101FU BJC:Databricks Platform Services & Governance\",\"reference_id\":\"W101FU\",\"custom_reference_id\":\"W101FU\",\"company_reference_id\":null},{\"wid\":\"9d3f7de1c62c10088c18a99e7bae0000\",\"descriptor\":\"COGS (CORP) CAT Data & Analytics SL\",\"reference_id\":\"CATDATAANA-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"haseen.vm@concentrix.com\"},\"first_name\":\"Haseen Vezhappilly Mohammedibrahi (102010803)\"},\"category_groups\":[{\"id\":\"CF Research_Analytics Group\",\"wid\":\"0227dc387a09011dc9089e8ced656aec\",\"descriptor\":\"Research & Analytics Group\"}],\"job_requisition\":{\"id\":\"R1773860\",\"wid\":\"d1692378b89b10392f3d06e62b470000\",\"descriptor\":\"Clinical Pharmacy Consultant \/ Informaticist\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T7\",\"wid\":\"3de6ae7f50f0101061226c9985b90000\",\"descriptor\":\"Grade T7\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><span style=\\\"color:#374151\\\">Concentrix Corporation is seeking an experienced, technically proficient Clinical Pharmacy Consultant \/ Informaticist to serve as the principal clinical domain expert for our Enterprise Pharmacy Analytics initiative. This high-impact role acts as the direct functional bridge between clinical pharmacy operations, hospital revenue cycles, and our advanced data platform engineering team. The ideal candidate is a licensed pharmacist (PharmD\/RPh) with deep technical expertise in healthcare informatics and database structures. You will be responsible for defining requirements, audit logic, and entity-resolution models to seamlessly ingest data from Epic EHR (Willow, Beacon, Cadence, Clarity, Caboodle), retail pharmacy management systems (EnterpriseRx), cost-accounting solutions (StrataJazz), 340B audit databases (Sentry Data Systems), cleanroom automation platforms (DoseEdge), automated dispensing hardware (Omnicell\/Pyxis), safety and surveillance tools (ControlCheck, Origami SEMS), and advanced procurement channels (Cencora, Cardinal, QuVa, OurPharma, Civica). Your expertise will help transform these fragmented, multi-system transaction logs into a unified, high-performance analytical engine hosted on Databricks. Department: Data &amp; Analytics Center of Excellence Reports To: Principal Enterprise Architect \/ Director, Analytics Position Type: Full-Time Contract-to-Hire Location: Hybrid \/ Remote with occasional on-site alignment at corporate health-system hubs Key Responsibilities 1. Clinical Data Translation &amp; Multi-Horizon Requirement Scoping (40%) Lead clinical discovery workshops across the health system to map workflows, document clinical logic, and isolate specific key performance indicators (KPIs) for each of the five prioritized platform horizons: Horizon 1: Outpatient Infusion Margin Optimization &amp; Cross-Setting Care Navigation Horizon 2: Clinical Quality, Safety, &amp; Antimicrobial Stewardship (AMS) Horizon 3: Procurement, 503B Aggregation, &amp; Supply Chain Optimization Horizon 4: Labor Productivity, Chair Capacity, &amp; Accurate Unit of Service (UOS) Frameworks Horizon 5: Controlled Substance Diversion Surveillance &amp; Compliance Auditing Construct detailed, functional use-case specifications that bridge clinical intent with financial realization, differentiating standard business intelligence (BI) aggregates from predictive AI modeling requirements. Apply the standard Prioritization Scoring Rubric to evaluate use cases based on financial ROI, clinical safety impact, regulatory compliance weight, and technical data feasibility. 2. Source System Auditing, Entity Resolution, &amp; Data Mapping (45%) Map and trace transactional data lineages across a fragmented, multi-vendor enterprise ecosystem to design a robust Master Drug Index (MDI) using NDCs and RxNorm CUIs. EHR &amp; Scheduling Systems: Map database schemas within Epic Clarity and Caboodle, Epic Cadence, Epic Beacon, and Epic Inpatient MAR. Automation &amp; Compounding Networks: Document and reconcile transactional outputs from DoseEdge (Baxter) IV workflow systems (capturing precision cleanroom overfills and component weights) and Omnicell\/BD Pyxis Knowledge Portals (capturing cabinet access event timestamps). Point Solutions &amp; Safety Repositories: Design data requirements to route transaction streams into ControlCheck (Bluesight) for behavioral IRIS risk scoring and map clinical risk event data inside Origami Risk (SEMS) and native Epic Willow tools like Med-Replacer. Retail &amp; Supply Channels: Track and audit data structures within EnterpriseRx, Sentry Data Systems (340B split-billing), StrataJazz (cost accounting), Civica Dashboards, and specialized purchase history records from Cencora ABC Order, Cardinal Health Specialty, QuVa Pharma (BrightStream), and OurPharma. 3. Advanced Analytics, Validation, &amp; Data Governance Support (15%) Partner with Data Scientists and Machine Learning Engineers to construct high-fidelity feature stores for automated models (e.g., Optimal Care-Setting Router, Time-Series Stockout Forecaster, Behavioral Anomaly Diversion Detector). Formulate a standardized Data Validation Framework and automated reconciliation scripts to ensure that platform metrics match health sustem official audited general ledger entries and cash collections. Identify &amp; establish security policies within Databricks Unity Catalog, configuring row-level facility filters and column-level dynamic masking rules to protect sensitive patient PHI and proprietary vendor discount tiers. Qualifications &amp; Experience Required Education &amp; Credentials: Doctor of Pharmacy (PharmD) or Bachelor of Science in Pharmacy (RPh) from an accredited university. Active, unrestricted license from a State Board of Pharmacy. Required Experience: 8&#43; years of clinical experience in a high-volume inpatient hospital, multi-site outpatient infusion center, or specialized healthcare consulting capacity. 5&#43; years of healthcare informatics experience, with a primary focus on Electronic Health Record (EHR) data analytics and pharmacy systems orchestration. Functional, working knowledge of Epic Willow (Inpatient\/Ambulatory) and Epic Beacon, with a demonstrated understanding of how Epic Cadence Scheduler slot templates operate. Comprehensive grasp of data vocabulary and terminology standards, including 10\/11-digit NDCs, HCPCS J-Codes, RxNorm Concept CUIs, ICD-10, and LOINC codes. Preferred Technical Skills &amp; Competencies: Epic Certification or formalized Proficiency in Willow Inpatient, Willow Ambulatory, Beacon, or Clarity\/Caboodle data models. Direct implementation experience with at least three of the following systems: DoseEdge, Sentry 340B, StrataJazz, ControlCheck, EnterpriseRx, Meperia SCM, or UKG\/Kronos Healthcare. (Preferred) Intermediate capability to write or read structured SQL queries to independently explore relational database schemas. (Preferred) Familiarity with cloud data lakehouse models or modern engineering concepts (e.g., Databricks Medallion pipelines, Delta Lake tables, or Unity Catalog controls). (Preferred)<\/span><\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"830\",\"campaign_id\":\"28546\",\"campaign_title\":\"Specialist, Sales Development R1774538\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Business Development Representative - Onsite in Santry, Dublin\",\"street\":\"IRL Dublin - Santry\",\"address\":\"IRL Dublin - Santry\",\"city\":\"Santry\",\"state\":\"Dublin\",\"postal_code\":null,\"region\":null,\"country\":\"Ireland\",\"short_description\":\"We are looking for a Business Development Representative, based in CDMX to support B2B growth through proactive prospecting and outbound sales activities. This role is ideal for a driven sales professional with strong cold\\ncalling experience, excellent communication skills, and the ability to build long-term business relationships in a fast-paced environment\",\"long_description\":\"<ul><li>Provide accurate weekly, monthly, and quarterly sales forecasts. <\/li><li>Develop strong product knowledge and technical understanding of services to assess client needs and requirements. <\/li><li>Proactively identify and address customer concerns or roadblocks that may impact satisfaction or product usage. <\/li><li>Manage competitive pressures and handle objections to retain existing customers and acquire new ones. <\/li><li>Manage a high volume of customer and prospect interactions via phone and email, with the majority of communication being outbound. <\/li><li>Collaborate closely with your team and management to ensure a professional and consistent customer experience. <\/li><li>Maintain and update the CRM system to ensure all customer and prospect data is accurate and up to date. <\/li><li>Execute sales motions including lead qualification, lead conversion, health checks, customer advocacy, and contract renewals. <\/li><li>Work as part of a sales team and report directly to a Sales Manager. <\/li><li>You leverage AI-enabled tools to support prospect research, account planning, customer engagement, and opportunity development. <\/li><li>You combine AI-generated insights with your own business acumen to personalize interactions, strengthen client relationships, and drive revenue growth<\/li><\/ul>\",\"ats_external_id\":\"R1774538\",\"location\":\"Santry, Dublin\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T22:10:55.096+08:00\",\"created_at\":\"2026-10-21T22:09:52.697+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODU0Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Ireland-Dublin--Santry\/B2B-Business-Development-Representative---Onsite-in-Santry--Dublin_R1774538\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Santry\",\"state\":\"Dublin\",\"country\":{\"wid\":\"04a05835925f45b3a59406a2a6b72c8a\",\"iso2\":\"IE\",\"iso3\":\"IRL\",\"descriptor\":\"Ireland\",\"iso_numeric\":\"372\"},\"postal_code\":null,\"primary_location\":{\"id\":\"IE-DUB-WOODF-Y0\",\"wid\":\"b67da9176e3d1062f9dd666e58a5bd88\",\"descriptor\":\"IRL Dublin - Santry\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"mahmoud.essam@concentrix.com\"},\"first_name\":\"Abdel El-Satar, Mahmoud Essam\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101844187\",\"wid\":\"5574b32ef4d40116ae86c309712000b6\",\"descriptor\":\"Yasmin Nabil Mohamed Mohamed Naggar (101844187)\"},{\"id\":\"102232595\",\"wid\":\"fd46b33b9ba410109b5014a47a410000\",\"descriptor\":\"Kareem Refat Shazly Mohamed (102232595)\"},{\"id\":\"101785635\",\"wid\":\"3299c9f1a51d0135f15bd5ea40061421\",\"descriptor\":\"Mahmoud Essam (101785635)\"},{\"id\":\"101779884\",\"wid\":\"10e13862891a01c67c4eea5d4e012d42\",\"descriptor\":\"Engy Hany Elnazer (101779884)\"},{\"id\":\"102146417\",\"wid\":\"5c727d2c0b0d10037388211837630000\",\"descriptor\":\"Yasmine Sherif Abdelwahed Ibrahim (102146417)\"},{\"id\":\"102082132\",\"wid\":\"752e02e2e938100641fa802e990e0000\",\"descriptor\":\"Ali Mohamed (Andy) (102082132)\"},{\"id\":\"021938\",\"wid\":\"78893d07c56a10053dd99e551d5a0000\",\"descriptor\":\"Sara Ginatto (On Leave) (021938)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02SD\",\"descriptor\":\"Specialist, Sales Development\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391761\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Ireland-Dublin--Santry\/B2B-Business-Development-Representative---Onsite-in-Santry--Dublin_R1774538\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Ireland-Dublin--Santry\/B2B-Business-Development-Representative---Onsite-in-Santry--Dublin_R1774538\/apply\",\"job_requisition_id\":\"R1774538\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"paul.mcgann@concentrix.com\"},\"first_name\":\"Paul McGann (008063)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1774538\",\"wid\":\"8a186958fae310392a1e9cd11e010001\",\"descriptor\":\"B2B Business Development Representative - Onsite in Santry, Dublin\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>1.5&#43; years of experience working in a sales environment (B2B experience is desirable). <\/li><li>Strong experience in cold calling and lead prospecting within a B2B environment. <\/li><li>Technical aptitude with the ability to quickly understand products and services. <\/li><li>Experience handling high-volume outbound calling. <\/li><li>Strong problem-solving and objection-handling skills. <\/li><li>Excellent knowledge of MS Office tools (Excel, PowerPoint, Outlook).<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"831\",\"campaign_id\":\"28542\",\"campaign_title\":\"Sr. Specialist, Payroll R1774558\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr Specialist Payroll - Egypt\",\"street\":\"EGY Cairo - Building F16\",\"address\":\"EGY Cairo - Building F16\",\"city\":null,\"state\":\"Cairo\",\"postal_code\":\"12577\",\"region\":null,\"country\":\"Egypt\",\"short_description\":\"The Sr. Specialist, Payroll is responsible for overseeing day-to-day execution of payroll processes. This position is responsible for ensuring payroll is successfully processed with speed, accuracy, and in compliance with service and performance objectives.\",\"long_description\":\"<ul><li>Monitors and executes payroll processes to ensure consistent and accurate payroll in compliance with local payroll practices, authoritative controls, government regulations, statutory regulations, internal procedures and controls<\/li><li>Act as point of contact for team members and provide resolution on escalated operational or policy issues; identifies complex problem resolution that needs to be escalated to Payroll Manager<\/li><li>Contributes information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying system improvements.<\/li><li>Prepares pay by verifying time records; calculating and producing checks or electronic transfers; calculating and producing quarterly incentive bonuses.<\/li><li>Provide guidance to and shares knowledge with colleagues\/team members relating to own specialization.<\/li><li>Identify process improvement initiatives and define standards for new processes.<\/li><li>Assist in global work and initiatives as needed<\/li><\/ul>\",\"ats_external_id\":\"R1774558\",\"location\":\"Cairo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T22:10:51.998+08:00\",\"created_at\":\"2026-10-21T22:09:50.573+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODU0Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Building-F16\/Sr-Specialist-Payroll---Egypt_R1774558\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Payroll\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":null,\"state\":\"Cairo\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":\"12577\",\"primary_location\":{\"id\":\"EG-CAI-SMART-Y0\",\"wid\":\"814fe492367501b24e3baee453270c21\",\"descriptor\":\"EGY Cairo - Building F16\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"omarmokhtarelsayed.hassan@concentrix.com\"},\"first_name\":\"Mokhtar El-Sayed, Omar\"},\"categories\":[{\"descriptor\":\"CF Payroll\"}],\"recruiters\":[{\"id\":\"101156731\",\"wid\":\"ac65696e872010873bbb4834957b6db1\",\"descriptor\":\"Omar Mokhtar El-Sayed (101156731)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0822\",\"descriptor\":\"Sr. Specialist, Payroll\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391762\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Building-F16\/Sr-Specialist-Payroll---Egypt_R1774558\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Building-F16\/Sr-Specialist-Payroll---Egypt_R1774558\/apply\",\"job_requisition_id\":\"R1774558\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"pensee.gamil@concentrix.com\"},\"first_name\":\"Pens\u00e9e Gamil Gamil (\u0628\u0627\u0646\u0633\u064a\u0647 \u062c\u0645\u064a\u0644) (103704088)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1774558\",\"wid\":\"8ed43c726bcd10392b4d764ecec50000\",\"descriptor\":\"Sr Specialist Payroll - Egypt\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with 3 - 5 Years of Experience preferred.<\/li><li>Sense of professionalism and ability to develop relationships.<\/li><li>Strong attention to detail.<\/li><li>Self-starter, sense of urgency, and works well under pressure, ability to take initiative.<\/li><li>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables.<\/li><li>Proficient in Microsoft Office.<\/li><li>Strong communication skills, both written and verbal.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"832\",\"campaign_id\":\"28533\",\"campaign_title\":\"Team Leader, Operations R1773330\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader (Galician- speaking) - On-site - Fashion Industry PK01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<p><span style=\\\"color:#000000\\\"><span>Ready to take the next step in your leadership career?<\/span><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>At Concentrix, we\u2019re looking for a motivated <\/span><span><b>Team Leader<\/b><\/span> to supervise and support a customer service team within the fashion industry. If you\u2019re passionate about people development, enjoy working in a fast-paced environment, and know how to turn performance goals into results, we\u2019d love to meet you!<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><b>Your responsibilities<\/b><\/span><\/span><\/p><br \/><ul><li style=\\\"color:!important\\\"><span>Supervise the day-to-day activities of a customer service team, including attendance and performance monitoring.<\/span><\/li><li style=\\\"color:!important\\\"><span>Coach and mentor team members through regular feedback sessions to help them achieve their individual and team targets.<\/span><\/li><li style=\\\"color:!important\\\"><span>Monitor KPIs and service quality, identifying performance gaps and implementing improvement plans when needed.<\/span><\/li><li style=\\\"color:!important\\\"><span>Ensure customer service delivery meets contractual requirements and business objectives.<\/span><\/li><li style=\\\"color:!important\\\"><span>Communicate goals, expectations, and relevant updates clearly to your team.<\/span><\/li><li style=\\\"color:!important\\\"><span>Support agents with escalated customer enquiries, providing guidance and expertise when needed.<\/span><\/li><li style=\\\"color:!important\\\"><span>Lead team meetings, encourage open communication, and organize team activities to strengthen collaboration.<\/span><\/li><li style=\\\"color:!important\\\"><span>Follow company policies and procedures while promoting Concentrix values and a positive team environment.<\/span><\/li><\/ul><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><b>What we\u2019re looking for<\/b><\/span><\/span><\/p><br \/><ul><li style=\\\"color:!important\\\"><span>Proficient or bilingual in Galician &#43; English<\/span><\/li><li style=\\\"color:!important\\\"><span>An associate degree or equivalent qualification in a relevant field is preferred.<\/span><\/li><li style=\\\"color:!important\\\"><span>Two to four years of relevant professional experience is preferred.<\/span><\/li><li style=\\\"color:!important\\\"><span>Previous experience coaching, mentoring, or supervising team members.<\/span><\/li><li style=\\\"color:!important\\\"><span>Strong communication and interpersonal skills.<\/span><\/li><li style=\\\"color:!important\\\"><span>A results-oriented mindset, with the ability to motivate others and drive performance.<\/span><\/li><li style=\\\"color:!important\\\"><span>Excellent organizational and problem-solving skills, with the ability to prioritize tasks and meet deadlines.<\/span><\/li><li style=\\\"color:!important\\\"><span>The ability to remain calm under pressure and follow through on commitments.<\/span><\/li><li style=\\\"color:!important\\\"><span>Flexibility to adapt to business needs and working schedules.<\/span><\/li><\/ul><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><b>What\u2019s in it for you<\/b><\/span><\/span><\/p><br \/><ul><li style=\\\"color:!important\\\"><span>39 hours\/week permanent contract: rotative Monday to Sunday from 09:00 to 23:00<\/span><\/li><li style=\\\"color:!important\\\"><span>Salary 23.376 euros gross\/year &#43; up to 2000 euros gross\/year in bonus &#43; private medical insurance<\/span><\/li><li style=\\\"color:!important\\\"><span>Central location in Barcelona<\/span><\/li><li style=\\\"color:!important\\\"><span>Bring-a-friend (referral) bonus opportunities<\/span><\/li><li style=\\\"color:!important\\\"><span>Career development programs and specialized courses<\/span><\/li><\/ul><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>Ready to take the lead?<\/span><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>Join Concentrix and help your team deliver outstanding customer experiences for a brand in the fashion industry.<\/span><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>Concentrix is an equal opportunity employer<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><b><u>R1773330<\/u><\/b><\/span><\/span><\/p>\",\"ats_external_id\":\"R1773330\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"2000\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-22T20:06:26.211+08:00\",\"created_at\":\"2026-10-21T18:07:16.434+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODUzMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Team-Leader--Galician--speaking----On-site---Fashion-Industry-PK01_R1773330\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"Spanish\",\"Galician\"],\"recruiter\":{\"email\":{\"address\":\"lucie.novotna@concentrix.com\"},\"first_name\":\"Novotn\u00e1, Lucie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103255681\",\"wid\":\"d13ea653bade103b4f2da200b6950000\",\"descriptor\":\"Lucie Novotn\u00e1 (103255681)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391884\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Team-Leader--Galician--speaking----On-site---Fashion-Industry-PK01_R1773330\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Team-Leader--Galician--speaking----On-site---Fashion-Industry-PK01_R1773330\/apply\",\"job_requisition_id\":\"R1773330\"}],\"organizations\":[{\"wid\":\"df2f068c35b10132ee4d323050104d0a\",\"descriptor\":\"W0ZBXW Primark Limited\",\"reference_id\":\"W0ZBXW\",\"custom_reference_id\":\"W0ZBXW\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801eec5e501313f0662ae\",\"descriptor\":\"2105 - Primark - PRIMARK\",\"reference_id\":\"PRIMARK\",\"custom_reference_id\":\"PRIMARK\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"lucila.pascual@concentrix.com\"},\"first_name\":\"Lucila Ines Pascual (102538534)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1773330\",\"wid\":\"e5e6cd462a5d10391a7ef5346c2e0000\",\"descriptor\":\"Team Leader (Galician- speaking) - On-site - Fashion Industry PK01\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"833\",\"campaign_id\":\"28532\",\"campaign_title\":\"Team Leader, Operations R1773312\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader (Catalan - speaking) - On-site - Fashion Industry PK01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<p><b>Ready to take the next step in your leadership career?<\/b><\/p><br \/><p>At Concentrix, we\u2019re looking for a motivated Team Leader in Barcelona to supervise and support a customer service team within the fashion industry. If you\u2019re passionate about people development, enjoy working in a fast-paced environment, and know how to turn performance goals into results, we\u2019d love to meet you!<\/p><br \/><p><b>Your responsibilities<\/b><\/p><br \/><p>- Supervise the day-to-day activities of a customer service team, including attendance and performance monitoring.<\/p><p>- Coach and mentor team members through regular feedback sessions to help them achieve their individual and team targets.<\/p><p>-Monitor KPIs and service quality, identifying performance gaps and implementing improvement plans when needed.<\/p><p>- Ensure customer service delivery meets contractual requirements and business objectives.<\/p><p>- Communicate goals, expectations, and relevant updates clearly to your team.<\/p><p>- Support agents with escalated customer enquiries, providing guidance and expertise when needed.<\/p><p>- Lead team meetings, encourage open communication, and organize team activities to strengthen collaboration.<\/p><p>- Follow company policies and procedures while promoting Concentrix values and a positive team environment.<\/p><br \/><p><b>What we\u2019re looking for<\/b><\/p><br \/><p>- Proficient\u00a0or\u00a0bilingual\u00a0in\u00a0Catalan\u00a0&#43;\u00a0English<\/p><p>- An associate degree or equivalent qualification in a relevant field is preferred.<\/p><p>- Two to four years of relevant professional experience is preferred.<\/p><p>- Previous experience coaching, mentoring, or supervising team members.<\/p><p>- Strong communication and interpersonal skills.<\/p><p>- A results-oriented mindset, with the ability to motivate others and drive performance.<\/p><p>- Excellent organizational and problem-solving skills, with the ability to prioritize tasks and meet deadlines.<\/p><p>- The ability to remain calm under pressure and follow through on commitments.<\/p><p>- Flexibility to adapt to business needs and working schedules.<\/p><br \/><p><b>What\u2019s in it for you <\/b><\/p><br \/><p>- 39 hours\/week permanent contract: rotative Monday to Sunday from 09:00 to 23:00<\/p><p>- Salary 23.376  euros gross\/year &#43; up to 2000 euros gross\/year in bonus &#43; private medical insurance<\/p><p>- Central location in Barcelona<\/p><p>- Bring-a-friend (referral) bonus opportunities<\/p><p>- Career development programs and specialized courses<\/p><br \/><p>Ready to take the lead?<\/p><br \/><p>Join Concentrix and help your team deliver outstanding customer experiences for a brand in the fashion industry.<\/p><br \/><p>Concentrix is an equal opportunity employer<\/p><p>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p><p>R1773312<\/p>\",\"ats_external_id\":\"R1773312\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"2000\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-22T20:06:26.095+08:00\",\"created_at\":\"2026-10-21T18:07:16.228+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODUzMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Team-Leader--Catalan---speaking----On-site---Fashion-Industry-PK01_R1773312\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Catalan\",\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"lucie.novotna@concentrix.com\"},\"first_name\":\"Novotn\u00e1, Lucie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103255681\",\"wid\":\"d13ea653bade103b4f2da200b6950000\",\"descriptor\":\"Lucie Novotn\u00e1 (103255681)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391901\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Team-Leader--Catalan---speaking----On-site---Fashion-Industry-PK01_R1773312\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Team-Leader--Catalan---speaking----On-site---Fashion-Industry-PK01_R1773312\/apply\",\"job_requisition_id\":\"R1773312\"}],\"organizations\":[{\"wid\":\"df2f068c35b10132ee4d323050104d0a\",\"descriptor\":\"W0ZBXW Primark Limited\",\"reference_id\":\"W0ZBXW\",\"custom_reference_id\":\"W0ZBXW\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801eec5e501313f0662ae\",\"descriptor\":\"2105 - Primark - PRIMARK\",\"reference_id\":\"PRIMARK\",\"custom_reference_id\":\"PRIMARK\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"lucila.pascual@concentrix.com\"},\"first_name\":\"Lucila Ines Pascual (102538534)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1773312\",\"wid\":\"d1692378b89b10391a9c49cb3e030000\",\"descriptor\":\"Team Leader (Catalan - speaking) - On-site - Fashion Industry PK01\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1667\",\"campaign_id\":\"62\",\"campaign_title\":\"Happy-Element\/German\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Online Support for Social\/Interactive games with German\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>We are growing!<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Our client brings people together by connecting them through their favorite social and interactive games, offering an engaging platform that users love to discover and enjoy.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Would you like to be part of a team that supports a leading company in providing fun and interactive gaming experiences? You will leverage your excellent communication skills to support our gaming community via email, chat, social media, and through our dedicated community platform.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Are you looking for a role with a flexible work schedule that allows you to work from home, in a supportive and positive environment where you can grow professionally? Join one of the world&rsquo;s leading organizations dedicated to helping players find the perfect game to enjoy at any moment!<\/p>\\n<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p><strong>German <\/strong>language skills (B2)<\/p>\\n<\/li>\\n<li><strong>English <\/strong>Language (B2)<\/li>\\n<li>\\n<p>Experience in <strong>Social\/interactive games<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Readiness to work on shifts Monday- Friday&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great positive attitude and strong interpersonal skill<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Work from Office<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Transportation allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal allowance<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"GE-62\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-23T10:22:04.211+04:00\",\"created_at\":\"2026-10-21T17:36:29.006+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mg?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1488\",\"campaign_id\":\"1248\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1774574\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Spanish-speaking) - Onsite - WE01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\" \",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b>\u00a0<\/p><br \/><p>Want\u00a0to be part of an innovative and growing team?\u00a0We\u2019re\u00a0a global technology and services leader that powers the brands of the future. We help well-known brands,\u00a0the ones you use every\u00a0day,\u00a0 improve\u00a0their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><br \/><p>If\u00a0you\u2019re\u00a0looking for a career that will challenge you, provide opportunities to grow, and allow you to make an impact, join us as a\u00a0<b>Customer Service Representative!\u00a0<\/b><\/p><br \/><p><b>Career growth and personal development\u00a0<\/b><\/p><br \/><p>We\u2019ll\u00a0give you the skills and opportunities to grow your\u00a0career,\u00a0while working in an international and dynamic environment.\u00a0<\/p><br \/><p><b>What you will do in this role<\/b>\u00a0<\/p><br \/><p>-\u00a0Identify\u00a0and assess customers\u2019 needs, handling consultations, after-sales requests, and general enquiries.\u00a0<br \/>-\u00a0Manage customer\u00a0communications\u00a0through\u00a0email and chat, providing\u00a0accurate\u00a0and complete information.\u00a0<br \/>-\u00a0Handle customer complaints, find\u00a0appropriate solutions, and follow up to ensure resolution.\u00a0<br \/>-\u00a0Build strong customer relationships through empathy, clear communication, and a customer-first approach.\u00a0<br \/>-\u00a0Manage the\u00a0CRM system, keeping customer interactions, accounts, files, and databases up to date.\u00a0<br \/>-\u00a0Collaborate with\u00a0Sales, Finance, Administration, and other departments\u00a0to support customer processes and operations.\u00a0<\/p><br \/><p><b>Your qualifications<\/b>\u00a0<\/p><br \/><p>- Have a proficient or bilingual level of Spanish and advanced level of English\u00a0<br \/>-\u00a0Previous\u00a0experience in\u00a0customer service, helpdesk, or a similar role\u00a0is valuable.\u00a0<br \/>-\u00a0Strong written and verbal communication skills with excellent interpersonal abilities.\u00a0<br \/>-\u00a0Customer-focused and detail-oriented, with a genuine commitment to providing high-quality service.\u00a0<br \/>-\u00a0Able to\u00a0multi-task, prioritize, and find effective solutions\u00a0in a fast-paced environment.\u00a0<br \/>-\u00a0Flexible, resourceful, proactive, and dynamic.\u00a0<br \/>-\u00a0A true team player who enjoys working towards both individual and team goals.\u00a0<br \/>-\u00a0Previous\u00a0experience with\u00a0Zendesk\u00a0is a plus.\u00a0<\/p><br \/><p><b>What\u2019s\u00a0in it for you?<\/b>\u00a0<\/p><br \/><p>- Full-time\u00a039 hours\/week permanent contract<\/p><p>- Monday to\u00a0Sunday\u00a0from 09.00\u00a0to 18:00 <br \/>- Salary\u00a019.623,94 euros gross\/year\u00a0<br \/>-\u00a0Great\u00a0team and working environment in a modern centrally placed office in Barcelona\u00a0\u00a0<br \/>- Full paid training on the company and the project\u00a0you&#39;ll\u00a0be working on\u00a0<\/p><br \/><p><b>Experience the best version of you\u00a0<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;\u00a0game-changers\u00a0around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><br \/><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re\u00a0proudly\u00a0united as one\u00a0team, one company, globally.\u00a0We&#39;re\u00a0committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><p>R1774574<\/p>\",\"ats_external_id\":\"R1774574\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-23T01:59:17.955+02:00\",\"created_at\":\"2026-10-21T16:09:23.322+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjQ4?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjQ4\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"jeanpierre.cortas@concentrix.com\"},\"first_name\":\"Cortas, Jean-Pierre\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102539777\",\"wid\":\"da7d7d2449a210103339ccd52b920000\",\"descriptor\":\"Jean-Pierre Cortas (102539777)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391990\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--Spanish-speaking----Onsite---WE01_R1774574\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--Spanish-speaking----Onsite---WE01_R1774574\/apply\",\"job_requisition_id\":\"R1774574\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"6ef831ea887e10173d72e928372e0000\",\"descriptor\":\"26881 - Wellhub - 980010615\",\"reference_id\":\"980010615\",\"custom_reference_id\":\"980010615\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"bca05f471e1a10178868cf3ef5070000\",\"descriptor\":\"W10256 Wellhub\",\"reference_id\":\"W10256\",\"custom_reference_id\":\"W10256\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"martin.valero@concentrix.com\"},\"first_name\":\"Martin Valero Perera (102625500)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1774574\",\"wid\":\"d464bd95b3d110392cc5caee0d860000\",\"descriptor\":\"Customer Service Representative (Spanish-speaking) - Onsite - WE01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"834\",\"campaign_id\":\"28505\",\"campaign_title\":\"VP, Sales &amp; Account Management R1774371\",\"campaign_type\":\"job_application\",\"job_title\":\"Market Leader - German Speaking Markets (DACH)  (m\/f\/d)\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Deutschlandweit\",\"state\":\"Baden-Wurttemberg\",\"postal_code\":\".\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"\",\"long_description\":\"<p>We&#39;re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<\/p><p>\u00a0<\/p><p>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p>\u00a0<\/p><p>We are seeking a highly experienced and commercially focused leader to lead our DACH GTM function. This Market Leader,\u00a0is accountable for the overall growth, strategic development, and market leadership of the DACH region. The role owns regional client growth and retention, new client acquisition, and the overall strategic development of the region. The role leads DACH Account Management, Sales and Marketing teams, works in close collaboration with DACH Delivery and Client Success leadership and represents the DACH region within the EMEA Growth Leadership team.<\/p><p>\u00a0<\/p><p><b>Key Responsibilities<\/b><\/p><p>\u00a0<\/p><p><b>Strategic Leadership<\/b><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Define and execute the growth strategy for the DACH region, focusing on diversification and identifying new sources of growth. Ensure all support functions are aligned, so DACH achieves its ambitions.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Represent the DACH market within the EMEA Growth Leadership team and contribute to broader regional strategy and priorities.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Represent the DACH market externally.<br \/><\/span><\/li><\/ul><p><b>Client Growth &amp; Retention<\/b><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Create and maintain a client-centric culture.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Own the growth, retention, and overall performance of the regional client portfolio. Ensure the identification and delivery of upsell and cross-sell opportunities.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Drive strategic account development and strengthen executive-level client relationships.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Adapt and implement sector-focused strategies to drive client growth, retention, and expansion across priority industries.<br \/><\/span><\/li><\/ul><p><b>New Business Acquisition<\/b><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Own New Logo acquisition and ACV growth across the DACH region.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Lead the regional Sales team to drive pipeline generation, conversion, and market expansion.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Build strong relationships with prospective clients and key stakeholders to accelerate growth.<br \/><\/span><\/li><\/ul><p><b>Marketing<\/b><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Own the DACH regional marketing strategy and ensure it is aligned with regional growth priorities and the broader EMEA marketing strategy.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Ensure effective use of shared or dedicated BDR resources, with clear alignment on target accounts, lead management, follow-up, and pipeline visibility.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Set clear marketing priorities and success measures, using data and insights to optimize campaign performance, pipeline contribution, budget utilization, and ROI.<br \/><\/span><\/li><\/ul><p><b>People Leadership<\/b><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Lead, coach, and develop DACH GTM teams.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Foster a high-performance culture focused on accountability, collaboration, and client success.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Ensure effective workforce planning, talent development, and succession readiness across the organization.<br \/><\/span><\/li><\/ul><p><b>Cross-Functional Collaboration<\/b><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Partner closely with DACH Delivery and Client Success teams as well as adjacent functions (Solutions\/Bid, Technology and Partner Practice, Legal, Pricing, etc.) to ensure strong client outcomes and business growth.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Align commercial objectives with operational execution and client delivery.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Support strategic planning, governance, and issue resolution for key accounts and growth opportunities.<br \/><\/span><\/li><\/ul><p><b>Qualifications &amp; Experience<\/b><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Demonstrable years of leadership experience in sales, account management, or commercial leadership roles within the DACH market.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Experience in designing and implementing a sustainable growth strategy.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Proven ability to attract, develop, and retain high-performing teams, fostering a culture of continuous learning, coaching, and accountability.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Demonstrated track record of delivering profitable growth through both client expansion and new business acquisition.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Deep understanding of the DACH market, including its commercial landscape, customer expectations, and regional market dynamics.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Strong executive presence and influence, with the ability to build trusted relationships and collaborate effectively across sales, delivery, client success, and support functions.<\/span><\/li><li>Professional fluency in English and German (minimum C1), written and spoken.<\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Entrepreneurial, innovative, and growth-oriented mindset, with the ability to challenge conventional approaches, identify new opportunities, and drive transformative outcomes.<\/span><\/li><\/ul><p>\u00a0<\/p><br \/><p><b><span style=\\\"font-size:inherit\\\">Concentrix is an equal opportunity employer<\/span><\/b><\/p><p><i><span style=\\\"font-size:inherit\\\">We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/i><span style=\\\"font-size:inherit\\\">\u00a0<\/span><br \/><i><span style=\\\"font-size:inherit\\\">Diversity and equal opportunities are core values at Concentrix. We therefore actively encourage applications from people with disabilities. Severely disabled people and people of equal status are given preference if they are equally qualified. We offer individual support to provide the ideal position for you.<\/span><\/i><\/p><p>\u00a0<\/p><p><b><span style=\\\"font-size:inherit\\\">Eligibility to work:<\/span><\/b><\/p><p><i><span style=\\\"font-size:inherit\\\">In accordance with <\/span><b><span style=\\\"font-size:inherit\\\">German <\/span><\/b><span style=\\\"font-size:inherit\\\">law, only applicants who are legally authorized to work in <\/span><b><span style=\\\"font-size:inherit\\\">Germany <\/span><\/b><span style=\\\"font-size:inherit\\\">will be considered for this position.\u00a0<\/span><\/i><\/p>\",\"ats_external_id\":\"R1774371\",\"location\":\"DEU, Baden-Wurttemberg\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T18:07:11.575+08:00\",\"created_at\":\"2026-10-21T16:04:21.486+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODUwNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Market-Leader---German-Speaking-Markets--DACH----m-f-d-_R1774371\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Sales and Account Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"DEU\",\"state\":\"Baden-Wurttemberg\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"DE-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9dfc8bde4b6bfa5\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"liam.shannon@concentrix.com\"},\"first_name\":\"Shannon, Liam\"},\"categories\":[{\"descriptor\":\"CF Sales and Account Management\"}],\"recruiters\":[{\"id\":\"101574283\",\"wid\":\"0a6bcbac870110239f72983a7a600000\",\"descriptor\":\"Liam Shannon (101574283)[C]\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1452\",\"descriptor\":\"VP, Sales & Account Management\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391758\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Market-Leader---German-Speaking-Markets--DACH----m-f-d-_R1774371\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Market-Leader---German-Speaking-Markets--DACH----m-f-d-_R1774371\/apply\",\"job_requisition_id\":\"R1774371\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nora.boros@concentrix.com\"},\"first_name\":\"Nora Boros (102550613)\"},\"category_groups\":[{\"id\":\"CF Sales_Account Management Group\",\"wid\":\"0227dc387a0901ea4514e199ed6567ed\",\"descriptor\":\"Sales & Account Management Group\"}],\"job_requisition\":{\"id\":\"R1774371\",\"wid\":\"bdcecbf5fd1a1039168fe950ae920000\",\"descriptor\":\"Market Leader - German Speaking Markets (DACH)  (m\/f\/d)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_3\",\"wid\":\"0227dc387a09013c6ae02b51e065572f\",\"descriptor\":\"Grade 3\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"442\",\"campaign_id\":\"465\",\"campaign_title\":\"Qonto \/ Italian \/ Bucharest\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor with Italian and English (KYC\/KYB) \u2013 Bucharest\",\"street\":null,\"address\":null,\"city\":\"Bucharest\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":\"Bucharest\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Are you ready to take your career to the next level? If you're looking to grow and be inspired, as a <strong>Customer Advisor with Italian<\/strong> in Bucharest, you will be part of a team of game-changers in the banking sector, powering exceptional customer experiences across digital platforms.<\/p>\\n<p><strong>\ud83c\udfaf What You Will Do in This Role<\/strong><\/p>\\n<p>As a Customer Advisor with Italian (KYC\/KYB) on our team, you will:<\/p>\\n<ul>\\n<li><strong>Manage customer enquiries<\/strong> related to <strong>banking services<\/strong>, accounts, transactions, and online platforms.<\/li>\\n<li><strong>Identify customer needs<\/strong> through active listening and effective questioning.<\/li>\\n<li><strong>Provide timely, clear, and compliant resolutions<\/strong> using approved tools and knowledge resources.<\/li>\\n<li><strong>Adhere to all regulatory and compliance requirements<\/strong>, ensuring data privacy and internal policy adherence.<\/li>\\n<li><strong>Maintain high standards of accuracy<\/strong> in data entry, documentation, and case management.<\/li>\\n<li><strong>Build strong customer relationships<\/strong> through empathetic and professional communication.<\/li>\\n<li><strong>Record all customer interactions<\/strong> accurately within our CRM and case management systems.<\/li>\\n<li><strong>Escalate complex cases<\/strong> appropriately, in line with defined procedures.<\/li>\\n<li><strong>Contribute to continuous improvement<\/strong> activities that enhance service excellence.<\/li>\\n<li><strong>Promote relevant products and services<\/strong> by putting customer needs first.<\/li>\\n<\/ul>\\n<p><strong>\u2b50 We Are a Great Match If You<\/strong><\/p>\\n<ul>\\n<li>Are proficient in <strong>Italian<\/strong> (B2\/C1 level).<\/li>\\n<li>Have a good level of <strong>English<\/strong> (B1\/B2) for training purposes.<\/li>\\n<li>Are <strong>proactive<\/strong>, <strong>self-motivated<\/strong>, and <strong>solution-oriented<\/strong>.<\/li>\\n<li>Possess strong <strong>PC skills<\/strong>.<\/li>\\n<li>Exhibit <strong>strong attention to detail<\/strong> and commitment to delivering accurate work.<\/li>\\n<li>Demonstrate a high level of <strong>integrity<\/strong> and the ability to handle <strong>confidential information<\/strong>.<\/li>\\n<li>Are available to work <strong>on-site<\/strong> in our Bucharest office.<\/li>\\n<li>Previous experience in <strong>KYC or KYB<\/strong> is a plus.<\/li>\\n<\/ul>\\n<p><strong>\ud83c\udf81 What&rsquo;s In It for You?<\/strong><\/p>\\n<p>We offer a range of benefits designed to support your unique lifestyle:<\/p>\\n<ul>\\n<li><strong>Full-time indefinite contract<\/strong><\/li>\\n<li>Attractive <strong>salary<\/strong> and <strong>performance bonuses<\/strong><\/li>\\n<li>Flexibility through a wide range of benefits via our <strong>MY Benefit Platform<\/strong><\/li>\\n<li>Comprehensive <strong>medical subscription<\/strong><\/li>\\n<li><strong>Bring-a-friend<\/strong> (referral) bonus opportunities<\/li>\\n<li>Fully <strong>paid training<\/strong><\/li>\\n<li>Career development through <strong>specialized courses<\/strong> and <strong>language classes<\/strong><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<div>\\n<div>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+&nbsp;game-changers&nbsp;around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Eligibility to work<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In accordance with&nbsp;Romania&rsquo;s law, only applicants who are legally authorized to work in&nbsp;Romania&nbsp;will be considered for this position.\u202f&nbsp;<\/p>\\n<\/div>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"RO-465\",\"location\":\"Bucharest, Bucharest\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T16:55:12.631+03:00\",\"created_at\":\"2026-10-21T14:37:48.219+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjU?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"835\",\"campaign_id\":\"28497\",\"campaign_title\":\"Software Business Analyst I (TCF) R1773904\",\"campaign_type\":\"job_application\",\"job_title\":\"Consultor SAP BCS SR\",\"street\":\"ARG Work-at-Home\",\"address\":\"ARG Work-at-Home\",\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"postal_code\":\"6001\",\"region\":null,\"country\":\"Argentina\",\"short_description\":\"Somos Concentrix. El socio de transformaci\u00f3n inteligente. Enfocados en soluciones. Potenciados por la tecnolog\u00eda. Impulsados por la inteligencia.\\nEl l\u00edder global en tecnolog\u00eda y servicios que impulsa las mejores marcas del mundo, hoy y en el futuro. Estamos enfocados en soluciones, potenciados por la tecnolog\u00eda e impulsados por la inteligencia. Con datos e informaci\u00f3n \u00fanicos, profunda experiencia en la industria y soluciones tecnol\u00f3gicas avanzadas, somos el socio de transformaci\u00f3n inteligente que potencia un mundo que funciona, ayudando a las empresas a ser refrescantemente simples de trabajar, interactuar y transaccionar. Creamos nuevas carreras innovadoras en m\u00e1s de 70 pa\u00edses, atrayendo el mejor talento.\\n\\nEl Equipo de productos y servicios t\u00e9cnicos de Concentrix es la fuerza motriz detr\u00e1s de la transformaci\u00f3n, los datos y los servicios tecnol\u00f3gicos de Concentrix. Integramos ingenier\u00eda digital de clase mundial, creatividad y una profunda comprensi\u00f3n del comportamiento humano para encontrar y desbloquear valor a trav\u00e9s de experiencias potenciadas por la tecnolog\u00eda y la inteligencia. Combinamos dise\u00f1o centrado en el ser humano, datos poderosos y tecnolog\u00eda s\u00f3lida para acelerar la transformaci\u00f3n a gran escala. Estar\u00e1s rodeado de los mejores del mundo, proporcionando tecnolog\u00eda y conocimientos l\u00edderes en el mercado para modernizar y simplificar la experiencia del cliente. Dentro de nuestro equipo de servicios profesionales, entregar\u00e1s consultor\u00eda estrat\u00e9gica, dise\u00f1o, servicios de asesor\u00eda, investigaci\u00f3n de mercado y an\u00e1lisis de centros de contacto que brindan informaci\u00f3n para mejorar los resultados y el valor para nuestros clientes. As\u00ed logramos nuestra visi\u00f3n.\\n\\nNuestros innovadores alrededor del mundo han dedicado sus carreras a asegurar que cada relaci\u00f3n sea excepcional. Y nos enorgullece ser reconocidos con premios como \\\"Los Mejores Lugares para Trabajar del Mundo\\\", \\\"Las Mejores Empresas para el Crecimiento Profesional\\\" y \\\"La Mejor Cultura Empresarial\\\", a\u00f1o tras a\u00f1o.\\n\\nUnite a nosotros y s\u00e9 parte de este viaje hacia mayores oportunidades y futuros m\u00e1s brillantes.\",\"long_description\":\"<p>Buscamos incorporar un <b>Consultor SAP BCS (Budget Control System)<\/b> para sumarse al equipo de soporte y proyectos de nuestra pr\u00e1ctica SAP.<\/p><p>El rol tendr\u00e1 un doble enfoque:<\/p><br \/><ul><li><b>Soporte multicliente:<\/b> atenci\u00f3n de incidencias, mejoras evolutivas y continuidad operativa en entornos productivos.<\/li><li><b>Proyectos:<\/b> participaci\u00f3n activa en implementaciones, rollouts y conversiones a SAP S\/4HANA, asegurando una correcta gesti\u00f3n presupuestaria.<\/li><\/ul><br \/><h2>Responsabilidades:<\/h2><br \/><ul><li>Brindar soporte funcional especializado en SAP BCS para distintos clientes.<\/li><li>Analizar y resolver incidencias, identificando oportunidades de mejora y optimizaci\u00f3n.<\/li><li>Participar en proyectos de implementaci\u00f3n, rollout y conversi\u00f3n a SAP S\/4HANA.<\/li><li>Coordinar integraciones con SAP FI, CO, PS y otros m\u00f3dulos relacionados.<\/li><li>Documentar procesos y asegurar el cumplimiento de las mejores pr\u00e1cticas SAP.<\/li><li>Colaborar con equipos internos y externos bajo metodolog\u00edas \u00e1giles y SAP Activate.<\/li><\/ul><br \/><h2>Requisitos:<\/h2><br \/><ul><li>Entre 5 y 7 a\u00f1os de experiencia como consultor SAP, con foco en gesti\u00f3n presupuestaria y SAP BCS.<\/li><li>Experiencia en soporte multicliente y participaci\u00f3n en proyectos SAP.<\/li><li>Conocimientos s\u00f3lidos de integraci\u00f3n con SAP FI\/CO y PS.<\/li><li>Experiencia en proyectos de SAP S\/4HANA, incluyendo implementaciones o conversiones.<\/li><li>Buenas habilidades de comunicaci\u00f3n y trabajo en equipo.<\/li><\/ul><br \/><h2>Deseable:<\/h2><br \/><ul><li>Certificaciones SAP en BCS o S\/4HANA.<\/li><li>Conocimiento de metodolog\u00edas \u00e1giles y SAP Activate.<\/li><\/ul><br \/><br \/><br \/><p>#SAP #SAPBCS #SAPS4HANA #SAPConsultant #BudgetControl #SAPFI <\/p>\",\"ats_external_id\":\"R1773904\",\"location\":\"Buenos Aires, Buenos Aires\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-22T02:04:11.134+08:00\",\"created_at\":\"2026-10-21T14:07:37.171+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODQ5Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Consultor-SAP-BCS-SR_R1773904\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Systems Analysis\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"organization_reference_id\":\"PAR02\"},\"location\":{\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"country\":{\"wid\":\"e42ad5eac46d4cc9b367ceaef42577c5\",\"iso2\":\"AR\",\"iso3\":\"ARG\",\"descriptor\":\"Argentina\",\"iso_numeric\":\"32\"},\"postal_code\":\"6001\",\"primary_location\":{\"id\":\"AR-WAH-ARGEN-01\",\"wid\":\"49cbc5c66e7f010772b49fd527e70000\",\"descriptor\":\"ARG Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"greciamartina.colmenaresdegamez@concentrix.com\"},\"first_name\":\"Colmenares de Gamez, Grecia Martina\"},\"categories\":[{\"descriptor\":\"CF Business Systems Analysis\"}],\"recruiters\":[{\"id\":\"102009276\",\"wid\":\"f81830f171380107b309e28b44d20000\",\"descriptor\":\"Grecia Martina Colmenares de Gamez (102009276)\"}],\"hiring_type\":\"Part_time\",\"job_profile\":{\"id\":\"JT0353\",\"descriptor\":\"Software Business Analyst I (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391867\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Consultor-SAP-BCS-SR_R1773904\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Consultor-SAP-BCS-SR_R1773904\/apply\",\"job_requisition_id\":\"R1773904\"}],\"organizations\":[{\"wid\":\"61bd812b20c5101da9767fa66a2e0000\",\"descriptor\":\"24257 - CONCENTRIX - 980006168\",\"reference_id\":\"980006168\",\"custom_reference_id\":\"980006168\",\"company_reference_id\":null},{\"wid\":\"5e02068458ea10225db50ebbf4df0000\",\"descriptor\":\"W0ZX4I Catalyst Delivery Bench\",\"reference_id\":\"W0ZX4I\",\"custom_reference_id\":\"W0ZX4I\",\"company_reference_id\":null},{\"wid\":\"5bf9c50ec22410097a75ce41f9390000\",\"descriptor\":\"COGS (CORP) Digital Experiences SL\",\"reference_id\":\"CORCATCONTCOMM\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"custom_reference_id\":null,\"company_reference_id\":\"PAR02\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"hernanluis.glikin@concentrix.com\"},\"first_name\":\"Hern\u00e1n Glikin (102009273)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1773904\",\"wid\":\"d464bd95b3d1103910f4d4bf08650000\",\"descriptor\":\"Consultor SAP BCS SR\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1489\",\"campaign_id\":\"1239\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1774502\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Support Consultant (Catalan speaking) - Onsite - MS01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalu\u00f1a\",\"country\":\"Spain\",\"short_description\":\" .\",\"long_description\":\"<br \/><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Experience the power of a game-changing career<\/b><\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.<\/p><p>If you\u2019re looking to grow and be inspired, as a\u00a0<b>Fashion Consultant <\/b>you will be part of our team of game-changers who are powering the brands of the future.<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Career growth and personal development<\/b><\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>What you will do in this role<\/b><\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p>As a\u00a0<b>Fashion Consultant\u00a0<\/b>on our team, you will:<\/p><p>\u00a0<\/p><p>- Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users\u2019 demands\u00a0<\/p><p>- Take incoming calls from boutiques and shops and resolve demands\u00a0<\/p><p>- Log call details onto call management systems and provide response and resolution within SLA\u00a0<\/p><p>- Maintain service and product knowledge and expertise associated with applications specific to individual customers\u00a0<\/p><p>\u00a0<\/p><p><b>Your qualifications\u00a0<\/b><\/p><p>\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p>\u00a0<\/p><p>Concentrix is a great match if you:\u00a0<\/p><p>\u00a0<\/p><p>- Are proficient or bilingual in Catalan and Spansih plus an advanced level of English\u00a0<\/p><p>- Have good disposition to work in a customer service environment\u00a0<\/p><p>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<\/p><p>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/p><p>\u00a0<\/p><p><b>It would be a plus if you have:\u00a0<\/b><\/p><p>\u00a0<\/p><p>- Working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration\u00a0<\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p>\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p>\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p>\u00a0<\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u00a0<\/p><p>\u00a0<\/p><p>- Full-time 39 hours\/week, Monday-Friday 9-18h<\/p><p>- Temporary contract<\/p><p>- Salary 19.623,24 euros gross\/year &#43; up to 1.200 euros gross\/year in bonus\u00a0<\/p><p>- Office in central Barcelona<\/p><p>- Bring-a-friend (referral) bonus opportunities\u00a0<\/p><p>- Full paid training on the company and the project you&#39;ll be working on\u00a0<\/p><p>- Career development programs, specialized courses\u00a0<\/p><p>\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p>\u00a0<\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p>Concentrix is an equal opportunity employer\u00a0<\/p><p>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/p><p style=\\\"color:#074f6a !important\\\"><span style=\\\"color:#074f6a\\\">R1774502<\/span><\/p>\",\"ats_external_id\":\"R1774502\",\"location\":\"Barcelona, Catalu\u00f1a\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-22T16:09:00.306+02:00\",\"created_at\":\"2026-10-21T14:04:21.173+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjM5?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjM5\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Spanish\",\"English\",\"French\",\"Catalan\"],\"recruiter\":{\"email\":{\"address\":\"michaela.relovska1@concentrix.com\"},\"first_name\":\"Relovska, Michaela\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102541062\",\"wid\":\"da7d7d2449a2101033372d1d3dcd0000\",\"descriptor\":\"Michaela Relovska (102541062)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391941\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/XMLNAME-------Fashion-Consultant--Catalan-speaking----Onsite---MS01_R1774502\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/XMLNAME-------Fashion-Consultant--Catalan-speaking----Onsite---MS01_R1774502\/apply\",\"job_requisition_id\":\"R1774502\"}],\"organizations\":[{\"wid\":\"bcbf993a77a1101ee781f1088b3a0000\",\"descriptor\":\"19992 - Michael Kors - WHSBTSPAIN119\",\"reference_id\":\"WHSBTSPAIN119\",\"custom_reference_id\":\"WHSBTSPAIN119\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"3597a8640c3d101ef5472b12297d0000\",\"descriptor\":\"W0ZLUD P_Sbt_Spain_Michael Kors\",\"reference_id\":\"W0ZLUD\",\"custom_reference_id\":\"W0ZLUD\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"sofia.davila@concentrix.com\"},\"first_name\":\"Sofia Davila Issa (102540775)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1774502\",\"wid\":\"c40cb5d9ddec1039262d9669758a0000\",\"descriptor\":\"Fashion Support Consultant (Catalan speaking) - Onsite - MS01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1614\",\"campaign_id\":\"1236\",\"campaign_title\":\"GTM \/ HU \/ P\u00c9C \/ Kundenberater_Hungarian_new\",\"campaign_type\":\"job_application\",\"job_title\":\"N\u00e9met nyelv\u0171 \u00fcgyf\u00e9lszolg\u00e1lati munkat\u00e1rs (m\/w\/d) - P\u00c9CS\",\"street\":\"R\u00e1k\u00f3czi \u00fat 60\",\"address\":\"R\u00e1k\u00f3czi \u00fat 60\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":\"Baranya\",\"country\":\"Hungary\",\"short_description\":\"Jelentkezz m\u00e9g ma p\u00e9csi csapatunkba!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Besz&eacute;lsz n&eacute;met&uuml;l? Akkor j&oacute; helyen j&aacute;rsz!<br \/><\/strong>A t&ouml;bbit megtan&iacute;tjuk neked. Jelentkezz most <strong>n&eacute;met nyelv\u0171 &uuml;gyf&eacute;lszolg&aacute;lati munkat&aacute;rs<\/strong>nak (m\/w\/d) &ndash; ak&aacute;r tapasztalat n&eacute;lk&uuml;l!<\/p>\\n<p><strong>A legfontosabb tudnival&oacute;k<\/strong><\/p>\\n<ul>\\n<li>Alapb&eacute;r: br. 3.000 - 4.500 Ft\/&oacute;ra<\/li>\\n<li>Azonnali kezd&eacute;s<\/li>\\n<li>Munkav&eacute;gz&eacute;s helye: P&eacute;cs &ndash; hibrid munkav&eacute;gz&eacute;si lehet\u0151s&eacute;ggel<\/li>\\n<li>Teljes vagy r&eacute;szmunkaid\u0151ben (heti minimum 20 &oacute;ra)<\/li>\\n<li>K&uuml;l&ouml;nb&ouml;z\u0151 ipar&aacute;gak: banki szolg&aacute;ltat&aacute;sok, telekommunik&aacute;ci&oacute;, alkalmaz&aacute;s- &eacute;s weboldalt&aacute;mogat&aacute;s, web&aacute;ruh&aacute;zak &eacute;s biztos&iacute;t&oacute;k.<\/li>\\n<li>Inbound &eacute;s Outbound<\/li>\\n<li>P&aacute;lyam&oacute;dos&iacute;t&oacute;k &eacute;s egyetemist&aacute;k jelentkez&eacute;s&eacute;t is v&aacute;rjuk<\/li>\\n<li>Munk&aacute;dat modern AI-eszk&ouml;z&ouml;k seg&iacute;tik.<\/li>\\n<li>Hat&aacute;rozatlan idej\u0171 munkaszerz\u0151d&eacute;s<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Mire sz&aacute;m&iacute;thatsz?<br \/><\/strong>Te leszel az &uuml;gyfelek els\u0151 kapcsolattart&oacute;ja telefonon &eacute;s e-mailben &eacute;rkez\u0151 megkeres&eacute;seik sor&aacute;n.<br \/>Mindebben korszer\u0171 AI-eszk&ouml;z&ouml;k seg&iacute;tenek, amelyek leveszik a v&aacute;lladr&oacute;l a rutinfeladatokat, &iacute;gy t&ouml;bb id\u0151d marad a val&oacute;di &uuml;gyf&eacute;lt&aacute;mogat&aacute;sra. <strong>N&aacute;lunk az AI nem helyettes&iacute;t, hanem a csapatod r&eacute;sze<\/strong>.<\/p>\\n<p><strong><br \/>A mindennapjaid<br \/><\/strong><\/p>\\n<ul>\\n<li>Kezeld az adott ter&uuml;lethez tartoz&oacute; &uuml;gyf&eacute;lk&eacute;r&eacute;seket &eacute;s megkeres&eacute;seket.<\/li>\\n<li>Tal&aacute;lj megold&aacute;st, m&eacute;g akkor is, ha egy helyzet kih&iacute;v&aacute;st jelent.<\/li>\\n<li>Kommunik&aacute;lj az &uuml;gyfelekkel bar&aacute;ts&aacute;gosan &eacute;s partneri hangnemben k&uuml;l&ouml;nb&ouml;z\u0151 csatorn&aacute;kon (telefonon &eacute;s &iacute;r&aacute;sban).<\/li>\\n<li>Tov&aacute;bb&iacute;tsd az &ouml;sszetett megkeres&eacute;seket az illet&eacute;kes szakter&uuml;let fel&eacute;.<\/li>\\n<li>Dokument&aacute;ld az &uuml;gyf&eacute;lkommunik&aacute;ci&oacute;t az adatb&aacute;zisban.<\/li>\\n<li>Haszn&aacute;lj modern eszk&ouml;z&ouml;ket, amelyek m&eacute;g hat&eacute;konyabb&aacute; &eacute;s eredm&eacute;nyesebb&eacute; tesznek a munk&aacute;d sor&aacute;n.<\/li>\\n<\/ul>\\n<p>Lesznek k&ouml;nnyebb &eacute;s kih&iacute;v&aacute;sokkal teli napok is &ndash; de n&aacute;lunk mindig fejl\u0151d&eacute;sben leszel.<\/p>\\n<p><strong>Amit game-changereink mondanak<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/xwrIPCO.png\\\" alt=\\\"\\\" width=\\\"114\\\" height=\\\"19\\\" \/> &bdquo;<span data-olk-copy-source=\\\"MessageBody\\\">T&aacute;mogat&oacute; vezet\u0151s&eacute;g, k&eacute;nyelmes munkaid\u0151 &eacute;s munkarend, t&aacute;mogat&oacute; vezet\u0151s&eacute;g, rugalmas, &ouml;sszetart&oacute; csapat.<\/span>&ldquo;<\/p>\\n<p>N&aacute;lunk nem csup&aacute;n &bdquo;egy hang&rdquo; leszel a telefonban, hanem egy t&aacute;mogat&oacute; csapat fontos tagja.<\/p>\\n<p><strong>T&eacute;ged keres&uuml;nk, ha<br \/><\/strong>Nincs sz&uuml;ks&eacute;ged t&ouml;k&eacute;letes &ouml;n&eacute;letrajzra.<br \/>Ami igaz&aacute;n sz&aacute;m&iacute;t:<\/p>\\n<ul>\\n<li>Nagyon j&oacute; n&eacute;met nyelvtud&aacute;ssal rendelkezel (C1 szint), sz&oacute;ban &eacute;s &iacute;r&aacute;sban egyar&aacute;nt.<\/li>\\n<li><span data-teams=\\\"true\\\">Kiv&aacute;l&oacute; meggy\u0151z\u0151k&eacute;szs&eacute;ggel &eacute;s emp&aacute;ti&aacute;val kezeled az &uuml;gyfelekkel val&oacute; kommunik&aacute;ci&oacute;t, m&eacute;g a kih&iacute;v&aacute;st jelent\u0151 vagy el&eacute;gedetlen &uuml;gyfelek eset&eacute;ben is.<\/span><\/li>\\n<li>P&eacute;csi irod&aacute;nkb&oacute;l t&ouml;rt&eacute;n\u0151 munkav&eacute;gz&eacute;s sz&aacute;modra nem akad&aacute;ly.<\/li>\\n<li><span data-teams=\\\"true\\\">Igazi csapatj&aacute;t&eacute;kos vagy, &eacute;s kell\u0151en rugalmasan &aacute;llsz a munkaid\u0151-beoszt&aacute;shoz, hogy &uuml;gyfeleink sz&aacute;m&aacute;ra folyamatos &eacute;s megb&iacute;zhat&oacute; szolg&aacute;ltat&aacute;st ny&uacute;jthassunk.<\/span><\/li>\\n<li>Magabiztosan haszn&aacute;lod a sz&aacute;m&iacute;t&oacute;g&eacute;pet.<\/li>\\n<li>Az &uacute;j eszk&ouml;z&ouml;k &eacute;s technol&oacute;gi&aacute;k haszn&aacute;lata kifejezetten k&ouml;zel &aacute;ll hozz&aacute;d.<\/li>\\n<\/ul>\\n<p>Tapasztalattal rendelkezel az &uuml;gyf&eacute;lszolg&aacute;lat ter&uuml;let&eacute;n? Szuper, de nem elv&aacute;r&aacute;s.<\/p>\\n<p><strong>Amit k&iacute;n&aacute;lunk<br \/><\/strong>Hisz&uuml;nk abban, hogy egy j&oacute; munkahely t&aacute;mogatja az &eacute;letviteledet, &eacute;s fejl\u0151d&eacute;si lehet\u0151s&eacute;get is biztos&iacute;t.<br \/>Ez&eacute;rt n&aacute;lunk a k&ouml;vetkez\u0151kre sz&aacute;m&iacute;thatsz:<\/p>\\n<ul>\\n<li>Hat&aacute;rozatlan idej\u0171 munkaszerz\u0151d&eacute;s.<\/li>\\n<li>Teljes vagy r&eacute;szmunkaid\u0151s foglalkoztat&aacute;s (heti legal&aacute;bb 20 &oacute;ra), az ig&eacute;nyeidhez igaz&iacute;tva.<\/li>\\n<li>A betanul&aacute;si id\u0151szak ut&aacute;n meghat&aacute;rozott napokon otthoni munkav&eacute;gz&eacute;s lehet\u0151s&eacute;ge.<\/li>\\n<li>Fix &oacute;rab&eacute;rt kapsz, amelyet vonz&oacute; b&oacute;nusz, cafeteria &eacute;s utaz&aacute;si t&aacute;mogat&aacute;s eg&eacute;sz&iacute;t ki<\/li>\\n<li>Intenz&iacute;v, teljes munkaid\u0151s betan&iacute;t&aacute;s tapasztalt tr&eacute;nereink vezet&eacute;s&eacute;vel.<\/li>\\n<li>Rendszeres coachingot, workshopokat &eacute;s tov&aacute;bbk&eacute;pz&eacute;seket biztos&iacute;tunk - modern technol&oacute;giai t&aacute;mogat&aacute;ssal.<\/li>\\n<li>Bels\u0151 tov&aacute;bbk&eacute;pz&eacute;sek &eacute;s karrierlehet\u0151s&eacute;gek, ak&aacute;r vil&aacute;gszerte.<\/li>\\n<li>V&aacute;ltozatos k&ouml;z&ouml;ss&eacute;gi programok v&aacute;rnak r&aacute;d: telephelyi rendezv&eacute;nyek, ESG-kezdem&eacute;nyez&eacute;sek, k&ouml;z&ouml;s v&eacute;rad&aacute;sok &eacute;s m&eacute;g sz&aacute;mos egy&eacute;b esem&eacute;ny.<\/li>\\n<li>Nyitott, motiv&aacute;lt &eacute;s t&aacute;mogat&oacute; csapat, amely &ouml;r&ouml;mmel v&aacute;rja &uacute;j koll&eacute;g&aacute;it.<\/li>\\n<\/ul>\\n<p><strong>Jelentkez&eacute;s<br \/><\/strong>Ha &uacute;gy &eacute;rzed, ez lehet a k&ouml;vetkez\u0151 l&eacute;p&eacute;s a karrieredben, &ouml;r&ouml;mmel megismern&eacute;nk.<\/p>\\n<p>A jelentkez&eacute;s egyszer\u0171:<\/p>\\n<ol>\\n<li><strong>Kattints a \\\"Jelentkez&eacute;s\\\"-re.<\/strong><\/li>\\n<li><strong>Adatok megad&aacute;sa<\/strong><\/li>\\n<li><strong>K&eacute;sz<\/strong><\/li>\\n<\/ol>\\n<p><span data-olk-copy-source=\\\"MessageBody\\\">&Aacute;ltal&aacute;ban egy munkanapon bel&uuml;l felvessz&uuml;k veled a kapcsolatot.<\/span><\/p>\\n<p><strong>M&eacute;g maradtak k&eacute;rd&eacute;seid?<\/strong> Virtual asszisztens&uuml;nk, &bdquo;Dot&rdquo;, a +3670 7785-276-os WhatsApp-sz&aacute;mon, valamint a Facebook Messengeren kereszt&uuml;l a nap 24 &oacute;r&aacute;j&aacute;ban rendelkez&eacute;sedre &aacute;ll, &eacute;s k&eacute;szs&eacute;ggel seg&iacute;t neked.<\/p>\\n<p><strong>Csapatunk ezen a c&iacute;men dolgozik<br \/><\/strong>Concentrix Services Hungary Kft.<br \/>P&eacute;cs, R&aacute;k&oacute;czi &uacute;t 60, 7621 Ungarn&nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<div>\\n<p><strong>A Concentrix elk&ouml;telezett az es&eacute;lyegyenl\u0151s&eacute;g mellett&nbsp;<\/strong><\/p>\\n<p><em>B&uuml;szk&eacute;k vagyunk arra, hogy csapatk&eacute;nt &eacute;s v&aacute;llalatk&eacute;nt vil&aacute;gszerte egys&eacute;gesek vagyunk. Elk&ouml;telezettek vagyunk amellett, hogy minden jelentkez\u0151nek egyenl\u0151 es&eacute;lyeket biztos&iacute;tsunk, &eacute;s olyan munkak&ouml;rnyezetet teremts&uuml;nk, amely diszkrimin&aacute;ci&oacute;t&oacute;l &eacute;s zaklat&aacute;st&oacute;l mentes. Minden felv&eacute;teli elj&aacute;r&aacute;sunk az &uuml;zleti sz&uuml;ks&eacute;gleteken, a munkak&ouml;ri k&ouml;vetelm&eacute;nyeken &eacute;s a szakmai k&eacute;pes&iacute;t&eacute;seken alapul, tekintet n&eacute;lk&uuml;l sz&aacute;rmaz&aacute;sra, &eacute;letkorra, nemi identit&aacute;sra, szexu&aacute;lis ir&aacute;nyults&aacute;gra, vall&aacute;sra, csal&aacute;di &aacute;llapotra vagy sz&uuml;l\u0151i st&aacute;tuszra, nemzetis&eacute;gre, fogyat&eacute;koss&aacute;gra vagy m&aacute;s, a hat&aacute;lyos nemzeti t&ouml;rv&eacute;nyek &aacute;ltal v&eacute;dett besorol&aacute;sra.&nbsp;<\/em><\/p>\\n<p><strong>Munkav&aacute;llal&aacute;si enged&eacute;ly&nbsp;<\/strong><\/p>\\n<p>A magyar jogszab&aacute;lyoknak megfelel\u0151en erre a poz&iacute;ci&oacute;ra csak olyan p&aacute;ly&aacute;z&oacute;k jelentkez&eacute;s&eacute;t vessz&uuml;k figyelembe, akik &eacute;rv&eacute;nyes magyarorsz&aacute;gi munkav&aacute;llal&aacute;si enged&eacute;llyel rendelkeznek.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"HU-1236\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-22T08:40:11.818+02:00\",\"created_at\":\"2026-10-21T12:34:46.451+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjM2?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjM2\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"hu\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1686\",\"campaign_id\":\"1860\",\"campaign_title\":\" Msccruises \/ Flemish \/ WAH \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative and Sales (Flemish-speaking) - Cruise Line \u2013 Remote\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Representative and Sales in Portugal (Remote), <\/strong>you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you'll have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As a Customer Representative and Sales, you will:<\/p>\\n<ul>\\n<li>Provide exceptional customer support throughout the entire guest journey, from booking to post-cruise follow-up<\/li>\\n<li>Assist customers and travel agents with cruise bookings, modifications, cancellations, and special requests<\/li>\\n<li>Offer detailed information about destinations, itineraries, ships, onboard services, excursions, and travel requirements<\/li>\\n<li>Drive sales by promoting cruise packages, itineraries, and onboard experiences to new and existing customers<\/li>\\n<li>Identify customer needs and recommend tailored cruise options, upgrades, and add-on services (excursions, drink packages, cabins, etc.)<\/li>\\n<li>Build and maintain strong relationships with customers and travel agents to encourage repeat business<\/li>\\n<li>Present promotions, special offers, and loyalty programs to maximize revenue opportunities<\/li>\\n<li>Resolve customer concerns with a proactive, solution-oriented approach to ensure a smooth and enjoyable travel experience<\/li>\\n<\/ul>\\n<p><br \/>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in Flemish (C1), both spoken and written and have a good level of English<\/li>\\n<li>Have previous experience in customer service and\/or sales, hospitality, travel, or tourism (cruise experience is a plus)<\/li>\\n<li>Are comfortable using multiple systems and have strong computer skills<\/li>\\n<li>Demonstrate excellent attention to detail and a problem-solving mindset<\/li>\\n<li>Have strong communication skills and a customer-first attitude<\/li>\\n<li>Are able to multitask and work efficiently in a fast-paced environment<\/li>\\n<li>Show flexibility with schedules, including weekends or holidays if required<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-1860\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T09:27:39.691+01:00\",\"created_at\":\"2026-10-21T09:25:05.331+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODYw?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODYw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1687\",\"campaign_id\":\"1859\",\"campaign_title\":\"Europcar \/ English \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (English-speaking) - Vehicle Renting\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga District\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Representative in Porto, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development&nbsp;<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;Customer Representative, you will:<\/p>\\n<ul>\\n<li>Perform in depth case analysis to ensure&nbsp;accurate&nbsp;and efficient solutions;&nbsp;<\/li>\\n<li>Deliver exceptional customer experience aligned with high satisfaction standards;&nbsp;<\/li>\\n<li>Collaborate with internal departments (e.g.&nbsp;EMG teams) to resolve escalations;&nbsp;<\/li>\\n<li>Manage interactions with external partners such as Tour Operators and Brokers;&nbsp;<\/li>\\n<li>Take ownership of cases from start to resolution, ensuring accountability;&nbsp;<\/li>\\n<li>Identify&nbsp;recurring issues and contribute to continuous improvement&nbsp;initiatives.&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in English (C1), both written and spoken<\/li>\\n<li>Have strong analytical and problem-solving skills, with a proactive and solution-oriented mindset<\/li>\\n<li>Demonstrate high attention to detail and a strong focus on quality in case handling<\/li>\\n<li>Have a customer-centric approach, with the ability to manage complex and sensitive interactions<\/li>\\n<li>Show strong communication and stakeholder management skills, with a high level of maturity, ownership, and accountability<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1859\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-23T00:59:04.261+01:00\",\"created_at\":\"2026-10-21T09:14:17.790+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODU5?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODU5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"836\",\"campaign_id\":\"28483\",\"campaign_title\":\"Team Leader, B2B Sales R1772180\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Sales Team Leader with French and English\",\"street\":\"GRC Athens - Ilia Iliou 51\",\"address\":\"GRC Athens - Ilia Iliou 51\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"The Team Leader, B2B Sales is responsible for guiding and supporting the sales team to ensure performance goals are met. This position manages day-to-day operations by providing expertise, facilitating communication, and promoting a positive team environment. Additionally, the Team Leader oversees service delivery and ensures adherence to organizational standards and expectations.\",\"long_description\":\"<h2><b>Essential Functions\/Core Responsibilities\u00a0<\/b><\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p><b>Candidate Profile\u00a0<\/b><\/p><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>At least 6 months of experience as B2B Sales Team Leader<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Fluency in English (C1) and French (C1).<\/li><\/ul><br \/><br \/>\",\"ats_external_id\":\"R1772180\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"1500\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-21T20:04:36.569+08:00\",\"created_at\":\"2026-10-21T00:06:08.150+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODQ4Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/B2B-Sales-Team-Leader-with-French-and-English_R1772180-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"94f7dbe270e3101ac0b5062cf01d0000\",\"descriptor\":\"Concentrix Greece Single Member Limited Company\",\"reference_id\":\"WGR02\",\"organization_reference_id\":\"WGR02\"},\"location\":{\"city\":\"Athens\",\"state\":null,\"country\":{\"wid\":\"566388c1eb974c42bd9e3da4c2f57d60\",\"iso2\":\"GR\",\"iso3\":\"GRC\",\"descriptor\":\"Greece\",\"iso_numeric\":\"300\"},\"postal_code\":\"11743\",\"primary_location\":{\"id\":\"GR-ATH-ILIAI-01\",\"wid\":\"d336840d2e5c101d47980bb2678f0000\",\"descriptor\":\"GRC Athens - Ilia Iliou 51\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anelia.encheva@concentrix.com\"},\"first_name\":\"Encheva, Anelia (Encheva, Anelia)\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102117831\",\"wid\":\"3cabd2776c6910140e8c63dac8bf0000\",\"descriptor\":\"Anelia Encheva (Anelia Encheva) (102117831)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3366\",\"descriptor\":\"Team Leader, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391729\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/B2B-Sales-Team-Leader-with-French-and-English_R1772180-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/B2B-Sales-Team-Leader-with-French-and-English_R1772180-1\/apply\",\"job_requisition_id\":\"R1772180\"}],\"organizations\":[{\"wid\":\"3e42b94f382f101fcd7932cfa70e0000\",\"descriptor\":\"W0ZOJQ P_Amazon Cs Business_Gre\",\"reference_id\":\"W0ZOJQ\",\"custom_reference_id\":\"W0ZOJQ\",\"company_reference_id\":null},{\"wid\":\"94f7dbe270e3101ac0b5062cf01d0000\",\"descriptor\":\"Concentrix Greece Single Member Limited Company\",\"reference_id\":\"WGR02\",\"custom_reference_id\":null,\"company_reference_id\":\"WGR02\"},{\"wid\":\"bcbf993a77a1101fcc480d5f99a90000\",\"descriptor\":\"18269 - Amazon - WHFR828\",\"reference_id\":\"WHFR828\",\"custom_reference_id\":\"WHFR828\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"karol.albeaini@concentrix.com\"},\"first_name\":\"Karol Al Beaini (102555034)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1772180\",\"wid\":\"bdcecbf5fd1a1038e2a8aa22dbb40000\",\"descriptor\":\"B2B Sales Team Leader with French and English\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"837\",\"campaign_id\":\"28472\",\"campaign_title\":\"Associate, Facilities R1768572\",\"campaign_type\":\"job_application\",\"job_title\":\"Facilities Engineer - Cebu FCC\",\"street\":\"PHL Cyberzone Cebu City - FCC Tower 3 & 4\",\"address\":\"PHL Cyberzone Cebu City - FCC Tower 3 & 4\",\"city\":\"Cebu City\",\"state\":\"Central Visayas (Region VII)\",\"postal_code\":\"6000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"\",\"long_description\":null,\"ats_external_id\":\"R1768572\",\"location\":\"Cebu City, Central Visayas (Region VII)\",\"job_type\":\"full_time\",\"salary\":\"19500.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-10-20T20:10:52.431+08:00\",\"created_at\":\"2026-10-20T20:07:28.739+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODQ3Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cyberzone-Cebu-City---FCC-Tower-3--4\/Facilities-Engineer---Cebu-FCC_R1768572\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Facility Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Cebu City\",\"state\":\"Central Visayas (Region VII)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6000\",\"primary_location\":{\"id\":\"PH-CEB-FCCTO-01\",\"wid\":\"e3cc50f741c0102dcd9f2e31e5460000\",\"descriptor\":\"PHL Cyberzone Cebu City - FCC Tower 3 & 4\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"chayannmarie.consemino@concentrix.com\"},\"first_name\":\"Consemino, Chayann Marie\"},\"categories\":[{\"descriptor\":\"CF Facility Management\"}],\"recruiters\":[{\"id\":\"101455962\",\"wid\":\"53452289b04801f89dac8debf232d544\",\"descriptor\":\"Chayann Marie Consemino (101455962)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1087\",\"descriptor\":\"Associate, Facilities\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391596\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cyberzone-Cebu-City---FCC-Tower-3--4\/Facilities-Engineer---Cebu-FCC_R1768572\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cyberzone-Cebu-City---FCC-Tower-3--4\/Facilities-Engineer---Cebu-FCC_R1768572\/apply\",\"job_requisition_id\":\"R1768572\"}],\"organizations\":[{\"wid\":\"f9af6d7260980198e733e61f3c0640c2\",\"descriptor\":\"(SITE) ADMINISTRATION \/ FACILITIES\",\"reference_id\":\"ADMINFACILITIES\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"lowelrichie.monisit@concentrix.com\"},\"first_name\":\"Lowel Richie Monisit (103443474)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1768572\",\"wid\":\"5293ef27be5a1038d73995a5b8ea0000\",\"descriptor\":\"Facilities Engineer - Cebu FCC\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"838\",\"campaign_id\":\"28471\",\"campaign_title\":\"Sr. Representative, Facilities R1768564\",\"campaign_type\":\"job_application\",\"job_title\":\"Facilities Support (ES) - Cebu Banawa\",\"street\":\"PHL Cebu City - Arcenas\",\"address\":\"PHL Cebu City - Arcenas\",\"city\":\"Cebu City\",\"state\":\"Cebu\",\"postal_code\":\"6000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"\",\"long_description\":null,\"ats_external_id\":\"R1768564\",\"location\":\"Cebu City, Cebu\",\"job_type\":\"full_time\",\"salary\":\"21300.5\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-10-20T20:10:52.297+08:00\",\"created_at\":\"2026-10-20T20:07:28.393+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODQ3MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu-City---Arcenas\/Facilities-Support--ES----Cebu-Banawa_R1768564\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Facility Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Cebu City\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6000\",\"primary_location\":{\"id\":\"PH-CEB-ARCEN-Y0\",\"wid\":\"b67da9176e3d1062f9e3a669fdb8c270\",\"descriptor\":\"PHL Cebu City - Arcenas\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"chayannmarie.consemino@concentrix.com\"},\"first_name\":\"Consemino, Chayann Marie\"},\"categories\":[{\"descriptor\":\"CF Facility Management\"}],\"recruiters\":[{\"id\":\"101455962\",\"wid\":\"53452289b04801f89dac8debf232d544\",\"descriptor\":\"Chayann Marie Consemino (101455962)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1088\",\"descriptor\":\"Sr. Representative, Facilities\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391561\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu-City---Arcenas\/Facilities-Support--ES----Cebu-Banawa_R1768564\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu-City---Arcenas\/Facilities-Support--ES----Cebu-Banawa_R1768564\/apply\",\"job_requisition_id\":\"R1768564\"}],\"organizations\":[{\"wid\":\"f9af6d7260980198e733e61f3c0640c2\",\"descriptor\":\"(SITE) ADMINISTRATION \/ FACILITIES\",\"reference_id\":\"ADMINFACILITIES\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"renzjohnivan.baluyut@concentrix.com\"},\"first_name\":\"Renz John Ivan Baluyut (102819930)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1768564\",\"wid\":\"90a9b8c7a7c41038d716d822ed6e0000\",\"descriptor\":\"Facilities Support (ES) - Cebu Banawa\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1885\",\"campaign_id\":\"req-f39fbe0d27b6f6f0\",\"campaign_title\":\"Customer Service Rep \u2013 Automotive (On-Site) \",\"campaign_type\":null,\"job_title\":\"Customer Service Rep \u2013 Automotive (On-Site) \",\"street\":null,\"address\":null,\"city\":\"Mississauga\",\"state\":\"Ontario\",\"postal_code\":\"L4V 1V2\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"\",\"long_description\":\"<p><strong>JOB DESCRIPTION<\/strong><\/p><p>Join a world-class team in Mississauga, as a Customer Service Representative! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p><\/p><p><strong>A NEW CAREER POWERED BY YOU&nbsp;<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a Customer Service Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a Customer Service Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p>&nbsp;<\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong>&nbsp;<\/p><p>As a Customer Service Representative, you\u2019ll:<\/p><p>Provide inbound customer support.<\/p><p>Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard\/unstructured and require some clarification or conceptual thinking<\/p><p>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>Maintain broad knowledge of client products and\/or services<\/p><p>Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>Participate in activities designed to improve customer satisfaction and business performance<\/p><p>Offer additional products and\/or services<\/p><p>Track, document and retrieve information in call tracking database<\/p><p>Deliver expert customer experiences\u2026with a smile.<br><br><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>&nbsp;<\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p><p>High school diploma with six plus months of customer service experience preferred<\/p><p>Courteous with strong customer service orientation<\/p><p>Strong computer navigation skills and PC Knowledge<\/p><p>Ability to effectively communicate, both written and verbally<\/p><p>&nbsp;Ability to learn including strong problem solving skills<\/p><p>&nbsp;Dependable with proficient attention to detail<\/p><p>&nbsp;Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>&nbsp;Ability to work as a team member, as well as independently<\/p><p>&nbsp;<\/p><p><strong>WHAT\u2019S IN IT FOR YOU<br><br><\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The base salary range for this position is $21\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a registered retirement savings plan, paid time off, and holidays.<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Paid training and lucrative employee referral program.<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; DailyPay enrollment option to access pay \\\"early,\\\" when you want it.<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Health and wellness programs with trained partners to help promote a healthy you<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Mentorship programs that support your rewarding career journey&nbsp;<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A modern, state-of-the-art office setting with advanced technologies and a great team.<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.<\/p><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><\/p><p><br><br><p><strong>Physical and Cognitive Requirements:&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement:<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI):<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization:<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><p><\/p><p><strong>Exigences physiques et cognitives<br><\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <br><\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<br><\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<br><\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<br><\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. <strong><br><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-f39fbe0d27b6f6f0\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-22T15:44:43.706Z\",\"created_at\":\"2026-10-20T17:52:56.558Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/YKXPGTG8RGQDQZ8SC63WHNNAC0TJSFNY\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/YKXPGTG8RGQDQZ8SC63WHNNAC0TJSFNY\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null},{\"id\":\"1615\",\"campaign_id\":\"1235\",\"campaign_title\":\"GTM \/ DE \/ SN \/ EnBW \/ Kaufm\u00e4nnisch_new_Titel 3\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenbetreuer (m\/w\/d) Kundendienst Vertrieb\",\"street\":\"Hopfenbruchweg 6\",\"address\":\"Hopfenbruchweg 6\",\"city\":\"Schwerin\",\"state\":null,\"postal_code\":\"19059\",\"region\":\"Mecklenburg-Vorpommern\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Schwerin!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Kundenbetreuer (m\/w\/d) <\/strong>in unserem <strong>Kundendienst Team<\/strong> mit Fokus auf<strong> Vertrieb<\/strong>&nbsp;- auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 13,90 &euro; brutto\/Stunde<\/li>\\n<li>Zuverdienst durch leistungsorientierte Verg&uuml;tung und\/oder Provision<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag - Freitag zwischen 08:00 - 20:00 Uhr<\/li>\\n<li>Standort: Schwerin<\/li>\\n<li>Inbound<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch oder per E-Mail.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Berate Kunden des Energieanbieters EnBW<\/strong> zu Produkten und Dienstleistungen.<\/li>\\n<li><strong>Bearbeite telefonische und schriftliche Anliegen<\/strong> zu Umz&uuml;gen, Z&auml;hlerst&auml;nden, Daten&auml;nderungen, St&ouml;rungen oder Vertragsangelegenheiten.<\/li>\\n<li>Dokumentiere die Kommunikation in der <strong>Kundendatenbank<\/strong><\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<div>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/YiZknAy.png\\\" alt=\\\"\\\" width=\\\"120\\\" height=\\\"20\\\" \/> <br \/>\\\"Die Arbeitsatmosph&auml;re ist sehr angenehm, und ich habe das Gl&uuml;ck, mit freundlichen Kolleginnen und Kollegen zusammenzuarbeiten.\\\"<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong> in Wort und Schrift.<\/li>\\n<li>Deine <strong>Kommunikation ist serviceorientiert, wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he.<\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC.<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding.<\/li>\\n<li>Du hast Lust <strong>mit unserem Team am Standort in Schwerin zu arbeiten<\/strong>.<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<\/div>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen <strong>unbefristeten Arbeitsvertrag.<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Vollzeit oder Teilzeit <\/strong>(ab\u202f30\u202fStunden pro Woche)<strong> <\/strong>&ndash; wie es f&uuml;r dich am besten passt.<\/li>\\n<li>In Absprache sind <strong>dauerhafte Fr&uuml;hschichten m&ouml;glich<\/strong>&nbsp; &ndash; f&uuml;r deine perfekte Work-Life-Balance.<\/li>\\n<li>Mit <strong>bis zu 27 Urlaubstagen<\/strong> sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/li>\\n<li>Du startest mit einem <strong>intensiven Vollzeittraining<\/strong>.<\/li>\\n<li>Eine<strong> intensive Einarbeitung<\/strong> mit Mentoren &ndash; sie bringen dir alles bei.<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien.<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum.<\/li>\\n<li>Eine finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong>.<\/li>\\n<li>Eine attraktive Pr&auml;mie von <strong>600&euro; f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/strong>.<\/li>\\n<li>Veranstaltungen wie <strong>Standortfeiern, Eiscr&eacute;me-Party und Firmenl&auml;ufe<\/strong>.<\/li>\\n<li>Eine Vielzahl an Online-Shopping-Rabatten.<\/li>\\n<li>Eine von uns <strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und in ausgew&auml;hlten Fitnessstudios.<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Management Holding B.V &amp; Co. KG<br \/>Hopfenbruchweg 6, 19059 Schwerin<\/p>\\n<div>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\\n<\/div>\",\"ats_external_id\":\"DE-1235\",\"location\":\"Schwerin, Mecklenburg-Vorpommern\",\"job_type\":\"part_time\",\"salary\":\"13.90\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-22T01:59:21.602+02:00\",\"created_at\":\"2026-10-20T16:19:31.186+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjM1?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjM1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1490\",\"campaign_id\":\"1237\",\"campaign_title\":\"Advisor II, B2B Sales R1774139\",\"campaign_type\":\"job_application\",\"job_title\":\"Business Developer (Italian-speaking) - Hybrid - High Tech Industry\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\" \",\"long_description\":\"<p><span style=\\\"color:#000000\\\"><span>Experience the power of a game-changing career\u00a0\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>If you\u2019re looking to grow and be inspired, as a Business Developer in Barcelona (hybrid), you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u00a0\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>As a Business Developer on our team, you will:\u00a0\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>- Find and identify existing OEM accounts through research. \u00a0<br \/>- Gather and update details about current OEM accounts, including their industry, what they use our products for (use cases), past successful projects, platforms they use, and other relevant information\u00a0<br \/>- Develop ideas to get more partners to use the portal as their main source of information\u00a0<br \/>- Research and find key people who work in product management, R&amp;D, etc. at target accounts \u00a0<br \/>- Check leads to see if they&#39;re a good fit before giving them to our sales team (ISRs) or partner teams to follow up on\u00a0<br \/>- Use existing HP systems to confirm if accounts are a good match for us<\/span><span>\u00a0<\/span><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>Concentrix is a great match if you:\u00a0\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>- Are proficient or bilingual in Italian with intermediate English level\u00a0<br \/>- Have experience in researching and managing databases\u00a0<br \/>- Possess a strong ability to analyze information and solve problems \u00a0<br \/>- Have good communication and interpersonal skills to work well with others\u00a0<br \/>- Know how to use data management tools (like CRM) and Microsoft Office programs\u00a0<br \/>- Are able to work independently and also as part of a team\u00a0<br \/>- Have understanding of how B2B sales work\u00a0\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>What\u2019s in it for you\u00a0\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>- Full-time contract, 39 hours\/week: Monday to Friday 09:00 to 18:00\u00a0<br \/> - Salary base <\/span>20.976 euros gross \/year &#43; up to 7400 euros gross\/year &#43; private medical insurance<span><br \/> - Friends hunting (referral) bonus\u00a0<br \/> - Great office location in Barcelona<br \/> - Full paid training about the company and the project you will be working on\u00a0<br \/> - Career development program and specialized courses<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>Experience the best version of you!\u00a0\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><i>\u00a0<\/i><\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/span><\/span><\/p><p><span><b><u>R1774139<\/u><\/b><\/span><\/p><br \/>\",\"ats_external_id\":\"R1774139\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":\"1748\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-23T12:08:25.776+02:00\",\"created_at\":\"2026-10-20T16:08:46.576+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjM3?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjM3\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Spanish\",\"English\",\"Italian\"],\"recruiter\":{\"email\":{\"address\":\"aileen.albayalde@concentrix.com\"},\"first_name\":\"Albayalde, Aileen Jill\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102542229\",\"wid\":\"da7d7d2449a21010333022fc37780004\",\"descriptor\":\"Aileen Jill Albayalde (102542229)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391965\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Business-Developer--Italian-speaking----Hybrid---High-Tech-Industry_R1774139\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Business-Developer--Italian-speaking----Hybrid---High-Tech-Industry_R1774139\/apply\",\"job_requisition_id\":\"R1774139\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"802b378014f110265003269079cc0000\",\"descriptor\":\"W0ZZG8 Hpi Coe Generalist Isr\",\"reference_id\":\"W0ZZG8\",\"custom_reference_id\":\"W0ZZG8\",\"company_reference_id\":null},{\"wid\":\"8a79dc80d8021025fc738d5cfcd20000\",\"descriptor\":\"25544 - HPINC - 980008576\",\"reference_id\":\"980008576\",\"custom_reference_id\":\"980008576\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"javier.sanchez@concentrix.com\"},\"first_name\":\"Javier Fidalgo (102538451)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1774139\",\"wid\":\"2763f1339f781038db6860188acf0000\",\"descriptor\":\"Business Developer (Italian-speaking) - Hybrid - High Tech Industry\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1616\",\"campaign_id\":\"1233\",\"campaign_title\":\"GTM \/ DE \/ MS \/ Santander Refinanzierung_new_Titel 5\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenbetreuer (m\/w\/d) Kreditwesen Hotline\",\"street\":\"An den Loddenb\u00fcschen 95\",\"address\":\"An den Loddenb\u00fcschen 95\",\"city\":\"M\u00fcnster\",\"state\":null,\"postal_code\":\"48155\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in M\u00fcnster!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Kundenbetreuer (m\/w\/d) Kreditwesen Hotline<\/strong>&nbsp;- auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 13,90 &euro; brutto\/Stunde<\/li>\\n<li>Leistungsorientierte Verg&uuml;tung: bis zu 3,00 &euro; brutto\/Stunde<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 25 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag - Freitag von 08:00 - 20:00 Uhr<\/li>\\n<li>Standort: M&uuml;nster<\/li>\\n<li>Inbound &amp; Outbound &ndash; Telefonische R&uuml;cksprachen, &uuml;berwiegend schriftlich<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch oder per E-Mail.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Pr&uuml;fe Refinanzierungsantr&auml;ge und Ratenreduzierungen <\/strong>und greife hierf&uuml;r auf verschiedene Systeme und Informationsquellen zur&uuml;ck<\/li>\\n<li>&Uuml;bernehme die Vorpr&uuml;fung zu Finanzierungen in den Bereichen <strong>KFZ, Direktkredite und Kreditkarten<\/strong><\/li>\\n<li>F&uuml;hre die <strong>Bearbeitung der Anfragen &uuml;berwiegend schriftlich<\/strong> durch<\/li>\\n<li>Nimm zus&auml;tzlich<strong> telefonische Kundenanfragen<\/strong>&nbsp;entgegen.<\/li>\\n<li>Kontaktiere im Falle von <strong>R&uuml;ckfragen<\/strong> die Kunden oder Sachbearbeiter des Auftraggebers <strong>telefonisch<\/strong><\/li>\\n<li>Dokumentiere die Kommunikation in der <strong>Kundendatenbank<\/strong><\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/YiZknAy.png\\\" alt=\\\"\\\" width=\\\"120\\\" height=\\\"20\\\" \/> <br \/>&bdquo;Aus Kollegen werden Freunde! Der Teamzusammenhalt ist un&uuml;bertroffen.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong> in Wort und Schrift.<\/li>\\n<li>Deine <strong>Kommunikation ist professionell, wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he.<\/li>\\n<li>Du hast gro&szlig;es <strong>Interesse an Finanzthemen.<\/strong><\/li>\\n<li>Du arbeitest <strong>sorgf&auml;ltig<\/strong> und beh&auml;ltst den &Uuml;berblick bei der Nutzung mehrerer Systeme.<\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC.<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding.<\/li>\\n<li>Du hast Lust <strong>mit unserem Team am Standort in M&uuml;nster zu arbeiten<\/strong>.<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen <strong>unbefristeten Arbeitsvertrag.<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Vollzeit oder Teilzeit (ab\u202f25\u202fStunden pro Woche) <\/strong>&ndash; wie es f&uuml;r dich am besten passt.<\/li>\\n<li>Du startest mit einem <strong>intensiven Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/li>\\n<li>Eine<strong> intensive Einarbeitung<\/strong> mit Mentoren &ndash; sie bringen dir alles bei.<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien.<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum.<\/li>\\n<li>Eine finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong>.<\/li>\\n<li>Eine attraktive Pr&auml;mie von <strong>600&euro; f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/strong>.<\/li>\\n<li>Veranstaltungen wie <strong>Standortfeiern, Spieleabende und Grillevents<\/strong>.<\/li>\\n<li>Eine Vielzahl an Online-Shopping-Rabatten.<\/li>\\n<li>Eine von uns <strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und in ausgew&auml;hlten Fitnessstudios.<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix M&uuml;nster GmbH<br \/>An den Loddenb&uuml;schen 95, 48155 M&uuml;nster &nbsp; &nbsp; &nbsp;&nbsp;<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-1233\",\"location\":\"M\u00fcnster, Nordrhein-Westfalen\",\"job_type\":\"part_time\",\"salary\":\"13.90\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-21T12:51:00.722+02:00\",\"created_at\":\"2026-10-20T15:46:19.247+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjMz?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjMz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Festanstellung\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1617\",\"campaign_id\":\"1232\",\"campaign_title\":\"GTM \/ DE \/ MS \/ Santander Refinanzierung_new_Titel 4\",\"campaign_type\":\"job_application\",\"job_title\":\"Call Center Agent (m\/w\/d) Umschuldung Fahrzeugleasing\",\"street\":\"An den Loddenb\u00fcschen 95\",\"address\":\"An den Loddenb\u00fcschen 95\",\"city\":\"M\u00fcnster\",\"state\":null,\"postal_code\":\"48155\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in M\u00fcnster!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Call Center Agent (m\/w\/d)<\/strong> im Bereich <strong>Umschuldung von Fahrzeugleasing<\/strong> - auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 13,90 &euro; brutto\/Stunde<\/li>\\n<li>Leistungsorientierte Verg&uuml;tung: bis zu 3,00 &euro; brutto\/Stunde<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 25 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag - Freitag von 08:00 - 20:00 Uhr<\/li>\\n<li>Standort: M&uuml;nster<\/li>\\n<li>Inbound &amp; Outbound &ndash; Telefonische R&uuml;cksprachen, &uuml;berwiegend schriftlich<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch oder per E-Mail.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Pr&uuml;fe Refinanzierungsantr&auml;ge und Ratenreduzierungen <\/strong>und greife hierf&uuml;r auf verschiedene Systeme und Informationsquellen zur&uuml;ck<\/li>\\n<li>&Uuml;bernehme die Vorpr&uuml;fung zu Finanzierungen in den Bereichen <strong>KFZ, Direktkredite und Kreditkarten<\/strong><\/li>\\n<li>F&uuml;hre die <strong>Bearbeitung der Anfragen &uuml;berwiegend schriftlich<\/strong> durch<\/li>\\n<li>Nimm zus&auml;tzlich<strong> telefonische Kundenanfragen<\/strong>&nbsp;entgegen.<\/li>\\n<li>Kontaktiere im Falle von <strong>R&uuml;ckfragen<\/strong> die Kunden oder Sachbearbeiter des Auftraggebers <strong>telefonisch<\/strong><\/li>\\n<li>Dokumentiere die Kommunikation in der <strong>Kundendatenbank<\/strong><\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/YiZknAy.png\\\" alt=\\\"\\\" width=\\\"120\\\" height=\\\"20\\\" \/> <br \/>&bdquo;Aus Kollegen werden Freunde! Der Teamzusammenhalt ist un&uuml;bertroffen.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong> in Wort und Schrift.<\/li>\\n<li>Deine <strong>Kommunikation ist professionell, wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he.<\/li>\\n<li>Du hast gro&szlig;es <strong>Interesse an Finanzthemen.<\/strong><\/li>\\n<li>Du arbeitest <strong>sorgf&auml;ltig<\/strong> und beh&auml;ltst den &Uuml;berblick bei der Nutzung mehrerer Systeme.<\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC.<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding.<\/li>\\n<li>Du hast Lust <strong>mit unserem Team am Standort in M&uuml;nster zu arbeiten<\/strong>.<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen <strong>unbefristeten Arbeitsvertrag.<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Vollzeit oder Teilzeit (ab\u202f25\u202fStunden pro Woche) <\/strong>&ndash; wie es f&uuml;r dich am besten passt.<\/li>\\n<li>Du startest mit einem <strong>intensiven Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/li>\\n<li>Eine<strong> intensive Einarbeitung<\/strong> mit Mentoren &ndash; sie bringen dir alles bei.<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien.<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum.<\/li>\\n<li>Eine finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong>.<\/li>\\n<li>Eine attraktive Pr&auml;mie von <strong>600&euro; f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/strong>.<\/li>\\n<li>Veranstaltungen wie <strong>Standortfeiern, Spieleabende und Grillevents<\/strong>.<\/li>\\n<li>Eine Vielzahl an Online-Shopping-Rabatten.<\/li>\\n<li>Eine von uns <strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und in ausgew&auml;hlten Fitnessstudios.<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix M&uuml;nster GmbH<br \/>An den Loddenb&uuml;schen 95, 48155 M&uuml;nster &nbsp; &nbsp; &nbsp;&nbsp;<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-1232\",\"location\":\"M\u00fcnster, Nordrhein-Westfalen\",\"job_type\":\"part_time\",\"salary\":\"13.90\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-21T12:50:23.384+02:00\",\"created_at\":\"2026-10-20T15:36:05.459+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjMy?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjMy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Festanstellung\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"443\",\"campaign_id\":\"462\",\"campaign_title\":\"Raisin Customer Care\/ English \/ Onsite\/ Iasi\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Agent with English- Iasi\",\"street\":null,\"address\":null,\"city\":\"Ia\u0219i\",\"state\":\"Iasi\",\"postal_code\":null,\"region\":\"Iasi\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<p>Looking to start or grow your career in the <strong>FinTech industry<\/strong> with a client focused on innovation, customer experience, and operational excellence? Join our team as a <strong>Customer Care Agent<\/strong> and become the main point of contact for customers while supporting account-related and back-office activities.<\/p>\\n<p>This is an excellent opportunity for individuals who are customer-oriented, detail-driven, and eager to learn. Previous experience is not required, as we offer comprehensive <strong>paid training<\/strong>. You will be able to <strong>work from our modern office from Iasi<\/strong>&nbsp;in a professional, dynamic, and people-centered environment.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>\ud83d\udd27 What you will do<\/strong><\/p>\\n<p><strong>Supporting customers as their main point of contact<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Assist customers professionally and efficiently<\/li>\\n<li>Offer support via&nbsp;<strong>phone and email<\/strong><\/li>\\n<li>Deliver a positive and solution-oriented experience<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Handle operational and administrative tasks<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Perform&nbsp;<strong>back-office activities<\/strong>&nbsp;related to customer accounts<\/li>\\n<li>Support account-related processes and updates<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Work in a regulated environment<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Follow internal procedures and legal requirements carefully<\/li>\\n<li>Ensure communication and documentation are accurate and compliant<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>\u2705 What we are looking for<\/strong><\/p>\\n<p><strong>Language skills<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Proficiency in <strong>English<\/strong><\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Key strengths<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Strong&nbsp;<strong>attention to detail<\/strong><\/li>\\n<li>Good&nbsp;<strong>analytical and decision-making skills<\/strong><\/li>\\n<li><strong>Goal-oriented<\/strong>&nbsp;and self-motivated<\/li>\\n<li>Problem-solving<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Desirable, but not essential:<\/strong><\/p>\\n<ul>\\n<li>Having experience in banking operations, back office, or administrative roles is beneficial.<\/li>\\n<li>Education in business, finance, economics, or a related field is an asset.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>\ud83c\udf81 What we offer<\/strong><\/p>\\n<p><strong>A stable role and career growth<\/strong><\/p>\\n<ul>\\n<li>Attractive salary<\/li>\\n<li>Full-time position<\/li>\\n<li>Undetermined contract<\/li>\\n<li>Strong career development opportunities in the&nbsp;<strong>FinTech industry<\/strong><\/li>\\n<\/ul>\\n<p><strong>Benefits package<\/strong><\/p>\\n<ul>\\n<li>Flexible benefits through My Benefit Platform, including meal, gift, and holiday vouchers<br \/>&bull; Private medical insurance through Medicover, gym membership, partner discounts, and Bookster membership<br \/>&bull; Professional development courses, language classes, specialized training, and access to online and in-person events<br \/>&bull; Referral bonus opportunities of up to 5,000 RON, eyeglasses discount, Easter and Christmas incentives, and Employee Assistance Program<\/li>\\n<\/ul>\\n<p><strong>\ud83d\udca1 Why join us<\/strong><\/p>\\n<p><strong>No previous experience needed<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>You&rsquo;ll receive&nbsp;<strong>fully paid training<\/strong>&nbsp;from day one<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Real career opportunities<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Build your future in&nbsp;<strong>FinTech<\/strong><\/li>\\n<li><strong>85% of our leaders started in entry-level roles<\/strong><\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Great workplace<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Join a company recognized as a&nbsp;<strong>Best Employer<\/strong><\/li>\\n<li>Work in an&nbsp;<strong>ESG-certified<\/strong>, modern, and people-centered environment<\/li>\\n<\/ul>\\n<\/ol>\\n<p>&nbsp;<\/p>\\n<div>\\n<div>\\n<p><strong>Eligibility to work<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In accordance with&nbsp;Romania&rsquo;s law, only applicants who are legally authorized to work in&nbsp;Romania&nbsp;will be considered for this position.\u202f&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>&nbsp;<\/div>\\n<div>\\n<p><strong>Concentrix is an equal opportunity employer <\/strong>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<\/div>\",\"ats_external_id\":\"RO-462\",\"location\":\"Ia\u0219i, Iasi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-22T11:34:05.322+03:00\",\"created_at\":\"2026-10-20T14:11:40.990+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjI?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"4\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1491\",\"campaign_id\":\"1235\",\"campaign_title\":\"Advisor II, B2B Sales R1774083\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Representative (French-speaking) \u2013 Hybrid \u2013 High Tech Industry HS03\u00a0\u00a0\",\"street\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"address\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"city\":\"Valencia\",\"state\":\"Valencia\",\"postal_code\":\"46021\",\"region\":\"Valencia\",\"country\":\"Spain\",\"short_description\":\" .\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u202f<\/b>\u202f\u00a0\u00a0<\/p><br \/><p>Passionate about finding your next big opportunity? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f\u00a0\u00a0<\/p><br \/><p>If you\u2019re looking to grow and be inspired, as a <b>Sales Representative in Valencia (Hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech.\u202f\u202f\u00a0\u00a0<\/p><br \/><p><b>Career growth and personal development\u202f<\/b>\u202f\u00a0\u00a0<\/p><br \/><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u202f\u202f\u00a0\u00a0<\/p><br \/><p><b>What you will do in this role\u202f<\/b>\u202f\u00a0\u00a0<\/p><br \/><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u202f\u202f\u00a0\u00a0<\/p><br \/><p>As a <b>Consumer Sales Representative <\/b>on our team, you will:\u202f\u202f\u00a0\u00a0<\/p><br \/><ul><li><ul><li style=\\\"color:#3b3b3b !important\\\">Execute and achieve sales quota and targets\u00a0\u00a0<\/li><li style=\\\"color:#3b3b3b !important\\\">Articulate the HP Store value proposition and act as POC for HP customers\u00a0<\/li><li style=\\\"color:#3b3b3b !important\\\">Reviewing level of client satisfaction and escalating issues when necessary\u00a0<\/li><li style=\\\"color:#3b3b3b !important\\\">Communicate client feedback to appropriate parties for follow up and resolution\u00a0<\/li><li style=\\\"color:#3b3b3b !important\\\">Fast and effective response and resolution of incoming customer enquiries regarding sales, products or additional services\u00a0\u00a0<\/li><li style=\\\"color:#3b3b3b !important\\\">Handle and close inbound customer queries to achieve quarterly quota\u00a0<\/li><li style=\\\"color:#3b3b3b !important\\\">Outbound activities when necessary to recover orders or convert quotes or execute targeted campaigns.\u00a0\u00a0<\/li><li style=\\\"color:#3b3b3b !important\\\">Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound\u00a0<\/li><li style=\\\"color:#3b3b3b !important\\\">Ability to ask the right questions to identify customer needs\u00a0<\/li><li style=\\\"color:#3b3b3b !important\\\">Track, manage and report ongoing activity related to sales pipeline\u00a0\u00a0<\/li><li style=\\\"color:#3b3b3b !important\\\">Login all customer contacts in the CRM system in use at the time.\u00a0<\/li><li style=\\\"color:#3b3b3b !important\\\">Maximize Store revenue by upselling\/cross-selling to increase order value and AOV\u00a0<\/li><li style=\\\"color:#3b3b3b !important\\\">Awareness of Online Store promotions and campaigns to maximize their success\u00a0<\/li><li style=\\\"color:#3b3b3b !important\\\">Ensuring personal knowledge of the Store portfolio is maintained\u00a0<\/li><li style=\\\"color:#3b3b3b !important\\\">Maintain good CRM hygiene and tracking by accurately tracking all events within the CRM\u00a0<\/li><\/ul><\/li><\/ul><p>\u00a0\u00a0<b>Your qualifications\u202f<\/b>\u202f\u00a0\u00a0<\/p><br \/><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f\u202f\u00a0\u00a0<\/p><br \/><p><b>Concentrix is a great match if you:\u202f<\/b>\u202f\u00a0\u00a0<\/p><br \/><ul><li><ul><li style=\\\"color:#3b3b3b !important\\\">Are proficient or bilingual in French with an advanced level of English\u00a0<\/li><li style=\\\"color:#3b3b3b !important\\\">Strong communication skills\u00a0<\/li><li style=\\\"color:#3b3b3b !important\\\">Knowledge of sales techniques (up-\/cross-selling, objection handling, etc)\u00a0<\/li><li style=\\\"color:#3b3b3b !important\\\">Customer Driven and motivation to work in sales\u00a0<\/li><li style=\\\"color:#3b3b3b !important\\\">Achievement and target oriented\u00a0<\/li><li style=\\\"color:#3b3b3b !important\\\">IT knowledge and technical understanding\u00a0<\/li><li style=\\\"color:#3b3b3b !important\\\">Minimum of 1 year relevant experience\u00a0<\/li><li style=\\\"color:#3b3b3b !important\\\">Strong personal interest &amp; curiosity in IT products and applications\u00a0<\/li><li style=\\\"color:#3b3b3b !important\\\">Real capability to listen to customers\u00a0<\/li><li style=\\\"color:#3b3b3b !important\\\">Ability to conduct effective qualification skills to ensure a comprehensive understanding of customer needs\u00a0<\/li><\/ul><\/li><\/ul><p>\u00a0\u00a0<b>It would be a plus if you:<\/b>\u00a0\u00a0<\/p><br \/><ul><li><ul><li style=\\\"color:#3b3b3b !important\\\">Knowledge of IT solutions (cloud, managed services, cybersecurity, infrastructure, etc.).\u00a0<\/li><li style=\\\"color:#3b3b3b !important\\\">Experience with sales engagement tools (e.g., LinkedIn Sales Navigator, Outreach, SalesLoft).\u00a0<\/li><\/ul><\/li><\/ul><br \/><p>\u00a0\u00a0Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u202f\u202f\u00a0\u00a0<\/p><br \/><p><b>What\u2019s in it for you\u202f<\/b>\u202f\u00a0\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f\u202f\u00a0\u00a0<\/p><br \/><p>In this role, we offer benefits that help support your<b> unique lifestyle:\u202f\u202f\u00a0<\/b><\/p><p>- Full-time 39 hours\/week permanent contract: Monday to Friday 09:00 to 18:00\u00a0<\/p><p>- Salary 20.000 euros gross\/year &#43; up to 3.000 euros gross\/year in bonus\u00a0<\/p><p>- Great office location in\u202fValencia<\/p><p>- Full paid training on the company and the project you&#39;ll be working on\u00a0<\/p><p>- Career development programs and specialized courses\u00a0\u00a0<\/p><br \/><p><b>Experience the best version of you!\u202f<\/b>\u202f\u00a0\u00a0<\/p><br \/><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f\u00a0\u00a0If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u202f\u202f\u00a0\u00a0<\/p><br \/><p><i>Concentrix is an equal opportunity employer\u202f<\/i>\u202f\u00a0\u00a0<i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u202fR1774083<\/p>\",\"ats_external_id\":\"R1774083\",\"location\":\"Valencia, Valencia\",\"job_type\":\"full_time\",\"salary\":\"1666.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-22T01:59:19.591+02:00\",\"created_at\":\"2026-10-20T14:07:06.556+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjM1?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjM1\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Valencia\",\"state\":\"Valencia\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"46021\",\"primary_location\":{\"id\":\"ES-VAL-DARAG-01\",\"wid\":\"abb4c0410095101d47a03912228a0000\",\"descriptor\":\"ESP Valencia - Av. d'Arag\u00f3, 30\"}},\"languages\":[\"English\",\"French\"],\"recruiter\":{\"email\":{\"address\":\"petronela.lukacova@concentrix.com\"},\"first_name\":\"Luk\u00e1\u010dov\u00e1, Petronela\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391647\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Valencia---Av-dArag-30\/Sales-Representative--French-speaking----Hybrid---High-Tech-Industry-HS03--_R1774083\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Valencia---Av-dArag-30\/Sales-Representative--French-speaking----Hybrid---High-Tech-Industry-HS03--_R1774083\/apply\",\"job_requisition_id\":\"R1774083\"}],\"organizations\":[{\"wid\":\"003ea3a0bf73101ee7959c6a0e830000\",\"descriptor\":\"20146 - Hpinc - WHSBTSPAIN26\",\"reference_id\":\"WHSBTSPAIN26\",\"custom_reference_id\":\"WHSBTSPAIN26\",\"company_reference_id\":null},{\"wid\":\"762a036300cf101ef56c04aedba20000\",\"descriptor\":\"W0ZMTM P_Sbt_Spain_Hpi Store Hpi Stor\",\"reference_id\":\"W0ZMTM\",\"custom_reference_id\":\"W0ZMTM\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ruben.ledesma@concentrix.com\"},\"first_name\":\"Ruben Ledesma (102539143)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1774083\",\"wid\":\"5293ef27be5a1038d4ab615530440000\",\"descriptor\":\"Sales Representative (French-speaking) \u2013 Hybrid \u2013 High Tech Industry HS03\u00a0\u00a0\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1618\",\"campaign_id\":\"1225\",\"campaign_title\":\"GTM \/ DE \/ DUI \/ Scalable Capital_new\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenbetreuer (m\/w\/d) Bank und Depot - App Kundenservice\",\"street\":\"Neudorfer Str. 43\",\"address\":\"Neudorfer Str. 43\",\"city\":\"Duisburg\",\"state\":\"Nordrhein-Westfalen\",\"postal_code\":\"47057\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Quereinstieg im Finanzwesen? Bewirb dich jetzt in Duisburg!\",\"long_description\":\"<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><br \/><\/strong><\/p>\\n<p><strong>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Kundenbetreuer (m\/w\/d) im <span data-teams=\\\"true\\\">App Kundenservice<\/span><span data-teams=\\\"true\\\">&nbsp;<\/span><\/strong>f&uuml;r die Kunden unseres Auftraggebers, einem Betreiber einer<strong> <\/strong>deutschen <strong>digitalen Banking- und Investmentplattform<\/strong>.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 14,60 &euro; brutto\/Stunde<\/li>\\n<li>Zuverdienst durch leistungsorientierte Verg&uuml;tung<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Arbeitsort: Duisburg<\/li>\\n<li>Vollzeit \/ Teilzeit (ab 30 Stunden w&ouml;chentlich)<\/li>\\n<li>Montag bis Samstag von 08:00 bis 22:00 Uhr<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<br \/><br \/>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li>Sei <strong>erster Ansprechpartner f&uuml;r die Kunden einer deutschen Neobroker Plattform<\/strong><\/li>\\n<li>Betreue die Kunden bei ihren Anliegen rund um die <strong>Nutzung der<\/strong> <strong>Online-Plattform und der Mobile App<\/strong> &ndash; von der Kontof&uuml;hrung bis zur Depotverwaltung<\/li>\\n<li>Begleite die Kunden bei der Einrichtung und Ausrichtung ihres <strong>Altersvorsorgedepots<\/strong><\/li>\\n<li><span data-teams=\\\"true\\\">Kommuniziere &uuml;ber unterschiedliche Kan&auml;le (z.B. per Telefon, Mail oder Chat) mit den Kunden und <strong>mache Aktienhandel schnell und einfach erlebbar<\/strong><\/span><\/li>\\n<li><strong>Dokumentiere die Kommunikation<\/strong> in der Kundendatenbank.<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/kSqiodM.png\\\" alt=\\\"\\\" width=\\\"114\\\" height=\\\"19\\\" \/> &bdquo;Aus Kollegen werden Freunde! Der Teamzusammenhalt ist un&uuml;bertroffen.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong> in Wort und Schrift.<\/li>\\n<li>Du hast bereits Erfahrungen im <strong>Finanzbereich oder Bankwesen<\/strong> gesammelt.<\/li>\\n<li>Gro&szlig;es\u202f<strong>Interesse an aktuellen Finanzthemen<\/strong>\u202fbringst du au&szlig;erdem mit.<\/li>\\n<li>Deine <strong>Kommunikation ist professionell<\/strong> und auf Augenh&ouml;he.<\/li>\\n<li>Du hast Lust <strong>mit unserem Team am Standort in Duisburg (N&auml;he Hauptbahnhof) zu arbeiten<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding<\/li>\\n<\/ul>\\n<p><strong>Du sprichst au&szlig;erdem Englisch?<\/strong> Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen <strong>unbefristeten Arbeitsvertrag<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Vollzeit oder Teilzeit <\/strong>&ndash; wie es f&uuml;r dich am besten passt<\/li>\\n<li>Nach erfolgreicher Einarbeitung besteht die M&ouml;glichkeit an <strong>bis zu 3 Tagen die Woche<\/strong> im <strong>Homeoffice <\/strong>zu arbeiten.<\/li>\\n<li><strong>Bis zu 27 Urlaubstage<\/strong>, f&uuml;r kleine als auch gro&szlig;e Auszeiten<\/li>\\n<li>Wir stellen dir von Anfang an <strong>einen Mentor<\/strong> zur Seite, der dich unterst&uuml;tzt<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum<\/li>\\n<li>Eine finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong><\/li>\\n<li>Eine attraktive Pr&auml;mie von <strong>600&euro; f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/strong><\/li>\\n<li>Veranstaltungen wie <strong>Standortfeiern, Spieleabende und Grillevents<\/strong><\/li>\\n<li>Eine Vielzahl an Online-Shopping-Rabatten<\/li>\\n<li>Eine von uns <strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und in ausgew&auml;hlten Fitnessstudios<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong>\\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Management Holding B.V &amp; Co. KG<br \/>Neudorfer Str. 43, 47057 Duisburg &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\",\"ats_external_id\":\"DE-1225\",\"location\":\"Duisburg, Nordrhein-Westfalen\",\"job_type\":\"part_time\",\"salary\":\"14.60\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-20T14:41:33.775+02:00\",\"created_at\":\"2026-10-20T10:32:00.524+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjI1?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjI1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"banking\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1492\",\"campaign_id\":\"1231\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1774009\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Spanish speaking) \u2013 Onsite - KL01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\" \",\"long_description\":\"<br \/><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><b>Experience the power of a game-changing career\u00a0<\/b><\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">If you\u2019re looking to grow and be inspired, as a<b> Customer Service Representative in Barcelona (onsite)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the fashion industry.\u00a0\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Career growth and personal development\u00a0\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/span><\/p><p>\u00a0<\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><b>What you will do in this role\u00a0\u00a0<\/b><\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">As a Customer Service Representative on our team, you will:\u00a0\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Handle incoming customers contacts (via telephone, email, chat or other automated alerts) and solve users\u2019 demands\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Log call details onto call management systems and provide response and resolution within SLA\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Maintain service and product knowledge and expertise associated with applications specific to individual customers\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Ensure contractual SLA is maintained\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Your qualifications\u00a0\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/span><\/p><p>\u00a0<\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><b>Concentrix is a great match if you:\u00a0\u00a0<\/b><\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Are proficient or bilingual in Spanish and advanced in English\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Have good disposition to work in a customer service environment\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><b>It will be a plus if you have:\u00a0<\/b><\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/span><\/p><p>\u00a0<\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><b>What\u2019s in it for you\u00a0\u00a0<\/b><\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/span><\/p><p>\u00a0<\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">In this role, we offer benefits that help support your unique lifestyle:\u00a0\u00a0<\/span><\/p><p>\u00a0<\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Full-time 39 hours\/week contract: Fixed Term until 29\/01\/2027<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Salary 19.623,34\u00a0 euros gross\/year &#43; up to 2.000 euros gross\/year in bonus \u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Central location in Barcelona \u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Bring-a-friend (referral) bonus opportunities \u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Full paid training on the company and the project you&#39;ll be working on \u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Career development programs, specialized courses \u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">\u00a0\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><b>Experience the best version of you!\u00a0\u00a0<\/b><\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Concentrix is an equal opportunity employer\u00a0\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0\u00a0<\/span><\/p><p>R1774009<\/p>\",\"ats_external_id\":\"R1774009\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-23T12:25:57.229+02:00\",\"created_at\":\"2026-10-20T10:06:19.928+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjMx?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjMx\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Spanish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"carlota.albert@concentrix.com\"},\"first_name\":\"Albert Rosario, Carlota\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103362408\",\"wid\":\"e7d9845c57a9101fa6acd0d0293a0000\",\"descriptor\":\"Carlota Albert Rosario (103362408)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391699\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--Spanish-speaking----Onsite---KL01_R1774009\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--Spanish-speaking----Onsite---KL01_R1774009\/apply\",\"job_requisition_id\":\"R1774009\"}],\"organizations\":[{\"wid\":\"598e7abcf5cd101fc6e2b468c86a0000\",\"descriptor\":\"20098 - G_Iii Apparel Group - WHSBTSPAIN216\",\"reference_id\":\"WHSBTSPAIN216\",\"custom_reference_id\":\"WHSBTSPAIN216\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"399e513c0e2b101fc8afa7419a070000\",\"descriptor\":\"W0ZN53 P_Sbt_Spain_Karl Lagerfeld\",\"reference_id\":\"W0ZN53\",\"custom_reference_id\":\"W0ZN53\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"paola.trepiedi@concentrix.com\"},\"first_name\":\"Paola Trepiedi (102541896)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1774009\",\"wid\":\"00868d3abdf11038ca05a76ab7230000\",\"descriptor\":\"Customer Service Representative (Spanish speaking) \u2013 Onsite - KL01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"839\",\"campaign_id\":\"28434\",\"campaign_title\":\"Sr. UI Designer (TCF) R1773919\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Front-End Developer (Svelte\/SvelteKit)\",\"street\":\"USA Seattle 1401 NW 46th St\",\"address\":\"USA Seattle 1401 NW 46th St\",\"city\":\"Seattle\",\"state\":\"Washington\",\"postal_code\":\"98107\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Concentrix is seeking a highly skilled Senior Front-End Developer (Svelte\/SvelteKit) to join our Web Engineering team supporting a strategic digital modernization initiative focused on enhancing customer-facing digital experiences. This role will be responsible for designing, developing, and deploying scalable web applications using modern front-end technologies, headless CMS solutions, and cloud-native development practices.<\/p><p>The ideal candidate brings deep expertise in Svelte\/SvelteKit, Sanity CMS, modern JavaScript frameworks, API integrations, and Agile software delivery. You will work closely with architects, product owners, UX teams, and platform engineers to deliver high-performance customer-facing experiences at enterprise scale.<\/p><p>\u00a0<\/p><h2><b>Responsibilities<\/b><\/h2><ul><li>Design and develop responsive, scalable, and high-performing web applications using <b>Svelte and SvelteKit.<\/b><\/li><li>Build and maintain content-driven experiences utilizing <b>Sanity CMS<\/b> and headless architecture principles.<\/li><li>Collaborate with Product, UX, and Architecture teams to implement customer-facing features and enhancements.<\/li><li>Develop reusable UI components, design system integrations, and front-end frameworks.<\/li><li>Integrate with internal and external APIs, microservices, authentication platforms, and customer data services.<\/li><li>Drive code quality through peer reviews, automated testing, CI\/CD pipelines, and engineering best practices.<\/li><li>Optimize application performance, accessibility, SEO, security, and scalability.<\/li><li>Participate in Agile ceremonies including sprint planning, backlog refinement, design reviews, and retrospectives.<\/li><li>Mentor junior developers and contribute to engineering standards and technical decision-making.<\/li><li>Support production deployments, troubleshooting, and continuous improvement initiatives.<\/li><li>Work closely with platform and DevOps teams to ensure reliable delivery through automated deployment pipelines.<\/li><\/ul><p>\u00a0<\/p><h2><b>Qualifications<\/b><\/h2><ul><li>7&#43; years of software development experience.<\/li><li>3&#43; years of modern JavaScript application development.<\/li><li>Strong experience with:SvelteSvelteKitTypeScriptHTML5, CSS3, and SCSSREST APIs and GraphQLGit and modern source control practices<\/li><li>Hands-on experience with:Sanity CMSHeadless CMS architecturesComponent-based UI developmentResponsive web designClient-side performance optimization<\/li><li>Experience building applications deployed in cloud environments, such as AWS, Azure, or GCP.<\/li><li>Familiarity with CI\/CD pipelines and DevOps practices.<\/li><li>Strong knowledge of web accessibility, WCAG, and SEO best practices.<\/li><li>Test-driven and quality-focused development approach.<\/li><li>Experience with automated testing frameworks such as Playwright, Cypress, Jest, or Vitest.<\/li><li>Experience operating in Agile\/Scrum teams.<\/li><li>Strong debugging and performance tuning capabilities.<\/li><\/ul><p>\u00a0<\/p><h2><b>Preferred Qualifications<\/b><\/h2><ul><li>Experience supporting large-scale consumer digital platforms.<\/li><li>Telecommunications or eCommerce industry experience.<\/li><li>Experience migrating from traditional CMS platforms to headless architectures.<\/li><li>Knowledge of Adobe Experience Manager, AEM, migration strategies.<\/li><li>Experience with Design Systems and reusable component libraries.<\/li><li>Familiarity with AI-assisted development tools such as GitHub Copilot or Cursor.<\/li><li>Cloud-native application architecture experience.<\/li><\/ul><p>\u00a0<\/p><p>The base salary for this position is $92,250 \u2013 $125,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p>\u00a0<\/p><p>The deadline to apply for this position is: 10\/27\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p>\u00a0<\/p><p><b>#LI-Remote<\/b><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1773919\",\"location\":\"Seattle, Washington\",\"job_type\":\"full_time\",\"salary\":\"118000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-10-22T00:04:13.827+08:00\",\"created_at\":\"2026-10-20T08:04:16.968+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODQzNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Seattle-1401-NW-46th-St\/Senior-Front-End-Developer--Svelte-SvelteKit-_R1773919-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Experience Design\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Seattle\",\"state\":\"Washington\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"98107\",\"primary_location\":{\"id\":\"US-SEA-NW46T-01\",\"wid\":\"9b997969a209010e6ac97ac975f00000\",\"descriptor\":\"USA Seattle 1401 NW 46th St\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"akhilesh.dhyani@concentrix.com\"},\"first_name\":\"Dhyani, Akhilesh\"},\"categories\":[{\"descriptor\":\"CF Experience Design\"}],\"recruiters\":[{\"id\":\"102008848\",\"wid\":\"f81830f171380107b29e69b148670000\",\"descriptor\":\"Akhilesh Dhyani (102008848)\"},{\"id\":\"102010157\",\"wid\":\"c30e8ac6e5930107b3c1e2d195a00000\",\"descriptor\":\"Reena Kapoor (102010157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0360\",\"descriptor\":\"Sr. UI Designer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391857\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Seattle-1401-NW-46th-St\/Senior-Front-End-Developer--Svelte-SvelteKit-_R1773919-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Seattle-1401-NW-46th-St\/Senior-Front-End-Developer--Svelte-SvelteKit-_R1773919-1\/apply\",\"job_requisition_id\":\"R1773919\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"3d7dbbe9970d01113ff67a57a0f10000\",\"descriptor\":\"7077 - T_Mobile - PUSA2251\",\"reference_id\":\"PUSA2251\",\"custom_reference_id\":\"PUSA2251\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"6a74779a197e011936fc9b9593da0000\",\"descriptor\":\"W0ZGV3 T-Mobile Secureid\",\"reference_id\":\"W0ZGV3\",\"custom_reference_id\":\"W0ZGV3\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jennifer.clark1@concentrix.com\"},\"first_name\":\"Jennifer Clark (102012627)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1773919\",\"wid\":\"5293ef27be5a1038b08ea41045b80000\",\"descriptor\":\"Senior Front-End Developer (Svelte\/SvelteKit)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>Need to get a Good, self-motivated proactive UI Dev<\/p><p>\u00a0--Proactive\u00a0<\/p><p>--Experience using AI to reduce manual task<\/p><p>\u00a0 - Svelte 5 (runes) and Astro<br \/>\u00a0 - TypeScript\u00a0<br \/>\u00a0 - Vitest unit\/component testing, Playwright E2E, and WireMock API mocking<br \/>\u00a0 - Building Design system, WCAG 2.2 AA accessibility, and CMS-driven UI<\/p><p>\u00a0 - Analytical skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"840\",\"campaign_id\":\"28430\",\"campaign_title\":\"Janitor R1773224\",\"campaign_type\":\"job_application\",\"job_title\":\"Personal de Limpieza\",\"street\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\",\"address\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\",\"city\":\"Lima\",\"state\":\"Lima\",\"postal_code\":\"1000\",\"region\":null,\"country\":\"Peru\",\"short_description\":\"Responsable de mantener en \u00f3ptimas condiciones de limpieza, orden e higiene las instalaciones asignadas, garantizando ambientes seguros, saludables y agradables para colaboradores y visitantes. Ejecuta actividades de limpieza, desinfecci\u00f3n, manejo adecuado de residuos y mantenimiento b\u00e1sico de superficies, cumpliendo con los protocolos de seguridad, salud ocupacional y medio ambiente establecidos por la organizaci\u00f3n.\",\"long_description\":\"<p><span style=\\\"color:#0d0d0d\\\">Realizar labores de limpieza y desinfecci\u00f3n de oficinas, estaciones de trabajo, salas de reuniones, \u00e1reas comunes y servicios higi\u00e9nicos en la sede , garantizando el orden, la higiene y las condiciones adecuadas de las instalaciones para el desarrollo de las operaciones.<\/span><\/p>\",\"ats_external_id\":\"R1773224\",\"location\":\"Lima, Lima\",\"job_type\":\"full_time\",\"salary\":\"1230\",\"salary_type\":\"monthly\",\"salary_currency\":\"PEN\",\"updated_at\":\"2026-10-20T04:05:15.987+08:00\",\"created_at\":\"2026-10-20T04:04:12.643+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODQzMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Avenida-El-Camino-Real-N195-Calle-Santa-Luisa\/Personal-de-Limpieza_R1773224\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Facility Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"3111d2648c3d101ac0bb1994ba0d0000\",\"descriptor\":\"Concentrix BPO Consulting Peru S.A.C.\",\"reference_id\":\"WPE02\",\"organization_reference_id\":\"WPE02\"},\"location\":{\"city\":\"Lima\",\"state\":\"Lima\",\"country\":{\"wid\":\"0eb156ca580c4db786a7894bdaa77450\",\"iso2\":\"PE\",\"iso3\":\"PER\",\"descriptor\":\"Peru\",\"iso_numeric\":\"604\"},\"postal_code\":\"1000\",\"primary_location\":{\"id\":\"PE-LIM-SANLU-01\",\"wid\":\"071c55911ca81018377751ee0d690000\",\"descriptor\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"denisse.venegas@concentrix.com\"},\"first_name\":\"Venegas Torres, Denisse Violeta\"},\"categories\":[{\"descriptor\":\"CF Facility Management\"}],\"recruiters\":[{\"id\":\"103268755\",\"wid\":\"22fffe5416281003979cca8c27c00000\",\"descriptor\":\"Denisse Venegas Torres (103268755)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1114\",\"descriptor\":\"Janitor\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391439\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Avenida-El-Camino-Real-N195-Calle-Santa-Luisa\/Personal-de-Limpieza_R1773224\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Avenida-El-Camino-Real-N195-Calle-Santa-Luisa\/Personal-de-Limpieza_R1773224\/apply\",\"job_requisition_id\":\"R1773224\"}],\"organizations\":[{\"wid\":\"f9af6d7260980198e733e61f3c0640c2\",\"descriptor\":\"(SITE) ADMINISTRATION \/ FACILITIES\",\"reference_id\":\"ADMINFACILITIES\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null},{\"wid\":\"3111d2648c3d101ac0bb1994ba0d0000\",\"descriptor\":\"Concentrix BPO Consulting Peru S.A.C.\",\"reference_id\":\"WPE02\",\"custom_reference_id\":null,\"company_reference_id\":\"WPE02\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"kusy.arosemena@concentrix.com\"},\"first_name\":\"Kusy Arosemena Barraza (102598064)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1773224\",\"wid\":\"ea7ecea18fdf1049068810b4628f0000\",\"descriptor\":\"Personal de Limpieza\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b>Funciones principales:<\/b><\/p><ul><li>Realizar labores generales de limpieza y desinfecci\u00f3n en oficinas, \u00e1reas comunes, salas de reuniones, comedores y dem\u00e1s espacios asignados.<\/li><li>Barrer, trapear, aspirar, limpiar y desempolvar pisos, paredes, ventanas, muebles y accesorios, de forma manual o mediante equipos especializados.<\/li><li>Ejecutar el aspirado y mantenimiento b\u00e1sico de alfombras.<\/li><li>Limpiar y desinfectar ba\u00f1os, incluyendo lavamanos, inodoros, orinales, espejos y accesorios sanitarios.<\/li><li>Reabastecer oportunamente insumos de ba\u00f1o como papel higi\u00e9nico, jab\u00f3n de manos y toallas de papel.<\/li><li>Realizar labores b\u00e1sicas de pulido y mantenimiento de lavamanos, tazas sanitarias y orinales.<\/li><li>Limpiar estaciones de trabajo, incluyendo escritorios, teclados, mouse, pantallas y dem\u00e1s equipos de oficina.<\/li><li>Mantener en \u00f3ptimas condiciones de limpieza las mesas, sillas y dem\u00e1s mobiliario de comedor.<\/li><li>Recolectar, clasificar y disponer adecuadamente residuos ordinarios y reciclables conforme a las pol\u00edticas de la organizaci\u00f3n.<\/li><li>Limpiar, conservar y pulir superficies, muebles y equipos.<\/li><li>Utilizar correctamente los productos qu\u00edmicos, herramientas y equipos de limpieza asignados.<\/li><li>Cumplir con los protocolos de seguridad, salud ocupacional y medio ambiente establecidos por la organizaci\u00f3n.<\/li><li>Utilizar de manera adecuada los elementos de protecci\u00f3n personal (EPP) requeridos para cada actividad.<\/li><li>Reportar cualquier anomal\u00eda, da\u00f1o o condici\u00f3n insegura identificada durante la ejecuci\u00f3n de sus labores.<\/li><\/ul><br \/><p>Requisitos <\/p><br \/><ul><li>Educaci\u00f3n m\u00ednima: <b>Primaria Completa.<\/b><\/li><li>Capacidad para <b>leer y escribir correctamente<\/b>, permitiendo la comprensi\u00f3n de instrucciones, procedimientos y registros b\u00e1sicos de trabajo.<\/li><li>Experiencia previa en labores de limpieza, mantenimiento y servicios generales.<\/li><li>Conocimientos b\u00e1sicos en t\u00e9cnicas de limpieza y desinfecci\u00f3n.<\/li><li>Conocimiento b\u00e1sico en pulido de lavamanos, tazas sanitarias y orinales.<\/li><li>Manejo b\u00e1sico de equipos de limpieza, tales como aspiradoras y otros implementos de aseo.<\/li><li>Conocimiento de normas b\u00e1sicas de seguridad, salud ocupacional y uso de equipos de protecci\u00f3n personal (EPP).<\/li><li>Capacidad para seguir instrucciones, trabajar en equipo y mantener altos est\u00e1ndares de orden e higiene.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"841\",\"campaign_id\":\"28419\",\"campaign_title\":\"People Solutions Generalist I R1772184\",\"campaign_type\":\"job_application\",\"job_title\":\"People Solutions, Generalist I\",\"street\":\"PHL Quezon City - EXXA Tower, 8th Floor\",\"address\":\"PHL Quezon City - EXXA Tower, 8th Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The People Solutions Generalist I is responsible for evaluating, analyzing, implementing, and administering Human Resources programs and working with key stakeholders to build a relationship of trust, ensuring alignment between Human Resources strategy and overall business objectives.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Evaluating, analyzing, and implementing all Human Resources activities which include, but are not limited to employee engagement and relations, compensation and benefits, talent and performance management<\/li><li>Provide consulting services, through cross-departmental partnerships, to managers regarding team member performance, management practices, human resource policies, talent management, and compensation<\/li><li>Receive, process and respond to day-to-day employee concerns and coordinate with appropriate stakeholders, as necessary<\/li><li>Partner with stakeholders to develop and support proactive Human Resources solutions in alignment with the organization&#39;s overall strategies<\/li><li>Conducting initial orientation to newly hired or newly promoted employees and other HR learning sessions<\/li><li>Ensure maintenance of accurate and concise records and reports concerning all employee data and all phases of Human Resources processes, working within HRIS tools, in accordance with company policy and statutory\/local laws<\/li><li>Collect, maintain, analyze, and report on various types of key Human Resources metrics to assist management in effective decision making; develop clear visuals to communicate findings<\/li><li>Prepare documentary requirements for HR Partners handling labor-related cases, as necessary<\/li><li>Review Human Resources trends in the market and assist with execution of changes and improvements<\/li><li>Communicate and reinforce the Company&#39;s values, philosophies, and Leadership Behaviors to assist in development of a high performing organization<\/li><li>May help facilitate candidate selection processes, as necessary<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>2 - 4 Years of Experience<\/li><li>University Degree Preferred<\/li><li>Experience with Workday preferred<\/li><li>Working knowledge of labor relations<\/li><li>Strong communication skills, both written and verbal<\/li><li>Proficient Microsoft Office skills<\/li><li>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables<\/li><li>Self-starter, sense of urgency, and works well under pressure in a virtual environment<\/li><li>Strong attention to detail<\/li><\/ul><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1772184\",\"location\":\"Quezon City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-10-21T18:07:15.387+08:00\",\"created_at\":\"2026-10-20T00:04:00.712+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODQxOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower-8th-Floor\/People-Solutions--Generalist-I_R1772184\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"People Solutions Generalist\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-EXXAT-02\",\"wid\":\"740544c0a47f01c670b59f901f11a068\",\"descriptor\":\"PHL Quezon City - EXXA Tower, 8th Floor\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nikio.kaneda@concentrix.com\"},\"first_name\":\"Kaneda, Nikio\"},\"categories\":[{\"descriptor\":\"CF People Solutions Generalist\"}],\"recruiters\":[{\"id\":\"101494138\",\"wid\":\"c8d7ac0d0790013500dffe9cf93a1bdf\",\"descriptor\":\"Yuki Kaneda (101494138)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0879\",\"descriptor\":\"People Solutions Generalist I\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391702\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower-8th-Floor\/People-Solutions--Generalist-I_R1772184\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower-8th-Floor\/People-Solutions--Generalist-I_R1772184\/apply\",\"job_requisition_id\":\"R1772184\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"f9af6d72609801444c36e5193c0699be\",\"descriptor\":\"(SITE) HR GENERALISTS\",\"reference_id\":\"HRGENERALIST\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"gretsen.valledo@concentrix.com\"},\"first_name\":\"Gretsen Valledo (153086)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1772184\",\"wid\":\"e5e6cd462a5d10389027c9beee970000\",\"descriptor\":\"People Solutions, Generalist I\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"842\",\"campaign_id\":\"28407\",\"campaign_title\":\"Quality Evaluator R1773808\",\"campaign_type\":\"job_application\",\"job_title\":\"Quality Evaluator French & English\",\"street\":\"GRC Athens - Ilia Iliou 51\",\"address\":\"GRC Athens - Ilia Iliou 51\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"\",\"long_description\":\"<p><b>Help Shape Exceptional Customer Experiences<\/b>\u00a0<\/p><p>Are you passionate about quality, coaching, and continuous improvement? Do you have a keen eye for detail and enjoy turning insights into action?\u00a0<\/p><p>We are looking for a Quality Analyst to join our growing team and support one of the world&#39;s leading global brands. In this role, you&#39;ll play a critical part in enhancing customer experience by monitoring performance, identifying opportunities for improvement, and partnering with operational teams to drive quality excellence.<\/p><p>\u00a0<\/p><p><b>What You&#39;ll Be Doing<\/b>\u00a0<\/p><p>As a Quality Analyst, you&#39;ll be responsible for evaluating customer interactions and ensuring service delivery consistently meets client and business expectations.\u00a0<\/p><br \/><p><b>Key Responsibilities<\/b>\u00a0<\/p><ul><li>Monitor and evaluate customer interactions across calls, email, and chat channels\u00a0<\/li><\/ul><ul><li>Conduct quality assessments against established standards and KPIs\u00a0<\/li><\/ul><ul><li>Deliver actionable feedback and insights to support operational improvement\u00a0<\/li><\/ul><ul><li>Participate in calibration sessions with Operations, Quality teams, and client stakeholders to ensure scoring consistency\u00a0<\/li><\/ul><ul><li>Analyse trends, identify performance gaps, and recommend improvement initiatives\u00a0<\/li><\/ul><ul><li>Support internal quality audits and process reviews\u00a0<\/li><\/ul><ul><li>Collaborate with Training and Operations teams to improve customer experience and business performance\u00a0<\/li><\/ul><ul><li>Maintain a strong understanding of client products, services, and program objectives\u00a0<\/li><\/ul><ul><li>Contribute to quality documentation, scorecards, and best practice frameworks\u00a0<\/li><\/ul><ul><li>Support key business metrics, operational targets, and continuous improvement initiatives\u00a0<\/li><\/ul><p>\u00a0<\/p><p><b>What We&#39;re Looking For<\/b>\u00a0<\/p><p><b>Essential Requirements<\/b>\u00a0<\/p><ul><li>Fluency in French (C1) &amp; English (C1)\u00a0<\/li><\/ul><ul><li>Previous experience within Quality Assurance, Quality Monitoring, Customer Experience, or Contact Centre Operations\u00a0<\/li><\/ul><ul><li>Strong analytical mindset with excellent attention to detail\u00a0<\/li><\/ul><ul><li>Ability to identify trends and translate findings into actionable recommendations\u00a0<\/li><\/ul><ul><li>Experience working with performance metrics and quality frameworks\u00a0<\/li><\/ul><ul><li>Strong stakeholder management and communication skills\u00a0<\/li><\/ul><ul><li>Ability to manage multiple priorities in a fast-paced environment\u00a0<\/li><\/ul><ul><li>Proficiency in Microsoft Office, including Excel and PowerPoint\u00a0<\/li><\/ul><p>\u00a0<\/p><p><b>Preferred Qualifications<\/b>\u00a0<\/p><ul><li>Associate&#39;s Degree or equivalent education\u00a0<\/li><\/ul><ul><li>3-5 years of experience in Quality, Customer Experience, Contact Centre, BPO, or Operational Excellence environments\u00a0<\/li><\/ul><ul><li>Experience supporting multilingual customer service or sales operations\u00a0<\/li><\/ul><ul><li>Knowledge of quality auditing methodologies and calibration processes\u00a0<\/li><\/ul><p>\u00a0<\/p><p><b>Why Join Us?<\/b>\u00a0<\/p><ul><li>Work with a globally recognised client\u00a0<\/li><\/ul><ul><li>International and multicultural working environment\u00a0<\/li><\/ul><ul><li>Career growth and development opportunities\u00a0<\/li><\/ul><ul><li>Ongoing training and professional development\u00a0<\/li><\/ul><ul><li>Dynamic and collaborative team culture\u00a0<\/li><\/ul><ul><li>Competitive salary and benefits package\u00a0<\/li><\/ul><ul><li>Relocation support available\u00a0<\/li><\/ul><p>\u00a0<\/p><p><b>Location<\/b>\u00a0<\/p><ul><li>Athens, Greece\u00a0<\/li><\/ul><ul><li>On-Site Role\u00a0<\/li><\/ul><p>\u00a0<\/p><p><b>Ready to Elevate Quality Standards?<\/b>\u00a0<\/p><p>Join us and help create exceptional customer experiences while developing your career in a fast-growing international environment.\u00a0<\/p><br \/><p><b>Apply today and become part of a team where quality drives success.<\/b>\u00a0<\/p><br \/>\",\"ats_external_id\":\"R1773808\",\"location\":\"Athens\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T22:09:32.679+08:00\",\"created_at\":\"2026-10-19T22:08:15.672+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODQwNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/Quality-Evaluator-French---English_R1773808\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Athens\",\"state\":null,\"country\":{\"wid\":\"566388c1eb974c42bd9e3da4c2f57d60\",\"iso2\":\"GR\",\"iso3\":\"GRC\",\"descriptor\":\"Greece\",\"iso_numeric\":\"300\"},\"postal_code\":\"11743\",\"primary_location\":{\"id\":\"GR-ATH-ILIAI-01\",\"wid\":\"d336840d2e5c101d47980bb2678f0000\",\"descriptor\":\"GRC Athens - Ilia Iliou 51\"}},\"languages\":[\"French\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.harcau@concentrix.com\"},\"first_name\":\"Laza, Maria\"},\"categories\":[{\"descriptor\":\"CF Quality\"}],\"recruiters\":[{\"id\":\"102627735\",\"wid\":\"c5682ed6077b10155e695519d2ae0003\",\"descriptor\":\"Maria Laza (102627735)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1619\",\"descriptor\":\"Quality Evaluator\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391459\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/Quality-Evaluator-French---English_R1773808\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/Quality-Evaluator-French---English_R1773808\/apply\",\"job_requisition_id\":\"R1773808\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"pavlos.prapas@concentrix.com\"},\"first_name\":\"Paul Prapas (102561715)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1773808\",\"wid\":\"d1692378b89b10388efd521f54b10000\",\"descriptor\":\"Quality Evaluator French & English\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"843\",\"campaign_id\":\"28406\",\"campaign_title\":\"Quality Evaluator R1773813\",\"campaign_type\":\"job_application\",\"job_title\":\"Quality Evaluator Italian & English\",\"street\":\"GRC Athens - Ilia Iliou 51\",\"address\":\"GRC Athens - Ilia Iliou 51\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"\",\"long_description\":\"<p><b>Help Shape Exceptional Customer Experiences<\/b>\u00a0<\/p><p>Are you passionate about quality, coaching, and continuous improvement? Do you have a keen eye for detail and enjoy turning insights into action?\u00a0<\/p><p>We are looking for a Quality Analyst to join our growing team and support one of the world&#39;s leading global brands. In this role, you&#39;ll play a critical part in enhancing customer experience by monitoring performance, identifying opportunities for improvement, and partnering with operational teams to drive quality excellence.<\/p><p>\u00a0<\/p><p><b>What You&#39;ll Be Doing<\/b>\u00a0<\/p><p>As a Quality Analyst, you&#39;ll be responsible for evaluating customer interactions and ensuring service delivery consistently meets client and business expectations.\u00a0<\/p><br \/><p><b>Key Responsibilities<\/b>\u00a0<\/p><ul><li>Monitor and evaluate customer interactions across calls, email, and chat channels\u00a0<\/li><\/ul><ul><li>Conduct quality assessments against established standards and KPIs\u00a0<\/li><\/ul><ul><li>Deliver actionable feedback and insights to support operational improvement\u00a0<\/li><\/ul><ul><li>Participate in calibration sessions with Operations, Quality teams, and client stakeholders to ensure scoring consistency\u00a0<\/li><\/ul><ul><li>Analyse trends, identify performance gaps, and recommend improvement initiatives\u00a0<\/li><\/ul><ul><li>Support internal quality audits and process reviews\u00a0<\/li><\/ul><ul><li>Collaborate with Training and Operations teams to improve customer experience and business performance\u00a0<\/li><\/ul><ul><li>Maintain a strong understanding of client products, services, and program objectives\u00a0<\/li><\/ul><ul><li>Contribute to quality documentation, scorecards, and best practice frameworks\u00a0<\/li><\/ul><ul><li>Support key business metrics, operational targets, and continuous improvement initiatives\u00a0<\/li><\/ul><p>\u00a0<\/p><p><b>What We&#39;re Looking For<\/b>\u00a0<\/p><p><b>Essential Requirements<\/b>\u00a0<\/p><ul><li>Fluency in Italian (C1) &amp; English (C1)\u00a0<\/li><\/ul><ul><li>Previous experience within Quality Assurance, Quality Monitoring, Customer Experience, or Contact Centre Operations\u00a0<\/li><\/ul><ul><li>Strong analytical mindset with excellent attention to detail\u00a0<\/li><\/ul><ul><li>Ability to identify trends and translate findings into actionable recommendations\u00a0<\/li><\/ul><ul><li>Experience working with performance metrics and quality frameworks\u00a0<\/li><\/ul><ul><li>Strong stakeholder management and communication skills\u00a0<\/li><\/ul><ul><li>Ability to manage multiple priorities in a fast-paced environment\u00a0<\/li><\/ul><ul><li>Proficiency in Microsoft Office, including Excel and PowerPoint\u00a0<\/li><\/ul><p>\u00a0<\/p><p><b>Preferred Qualifications<\/b>\u00a0<\/p><ul><li>Associate&#39;s Degree or equivalent education\u00a0<\/li><\/ul><ul><li>3-5 years of experience in Quality, Customer Experience, Contact Centre, BPO, or Operational Excellence environments\u00a0<\/li><\/ul><ul><li>Experience supporting multilingual customer service or sales operations\u00a0<\/li><\/ul><ul><li>Knowledge of quality auditing methodologies and calibration processes\u00a0<\/li><\/ul><p>\u00a0<\/p><p><b>Why Join Us?<\/b>\u00a0<\/p><ul><li>Work with a globally recognised client\u00a0<\/li><\/ul><ul><li>International and multicultural working environment\u00a0<\/li><\/ul><ul><li>Career growth and development opportunities\u00a0<\/li><\/ul><ul><li>Ongoing training and professional development\u00a0<\/li><\/ul><ul><li>Dynamic and collaborative team culture\u00a0<\/li><\/ul><ul><li>Competitive salary and benefits package\u00a0<\/li><\/ul><ul><li>Relocation support available\u00a0<\/li><\/ul><p>\u00a0<\/p><p><b>Location<\/b>\u00a0<\/p><ul><li>Athens, Greece\u00a0<\/li><\/ul><ul><li>On-Site Role\u00a0<\/li><\/ul><p>\u00a0<\/p><p><b>Ready to Elevate Quality Standards?<\/b>\u00a0<\/p><p>Join us and help create exceptional customer experiences while developing your career in a fast-growing international environment.\u00a0<\/p><br \/><p><b>Apply today and become part of a team where quality drives success.<\/b>\u00a0<\/p><br \/>\",\"ats_external_id\":\"R1773813\",\"location\":\"Athens\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T22:09:32.662+08:00\",\"created_at\":\"2026-10-19T22:08:15.501+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODQwNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/Quality-Evaluator-Italian---English_R1773813-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Athens\",\"state\":null,\"country\":{\"wid\":\"566388c1eb974c42bd9e3da4c2f57d60\",\"iso2\":\"GR\",\"iso3\":\"GRC\",\"descriptor\":\"Greece\",\"iso_numeric\":\"300\"},\"postal_code\":\"11743\",\"primary_location\":{\"id\":\"GR-ATH-ILIAI-01\",\"wid\":\"d336840d2e5c101d47980bb2678f0000\",\"descriptor\":\"GRC Athens - Ilia Iliou 51\"}},\"languages\":[\"English\",\"Italian\"],\"recruiter\":{\"email\":{\"address\":\"maria.harcau@concentrix.com\"},\"first_name\":\"Laza, Maria\"},\"categories\":[{\"descriptor\":\"CF Quality\"}],\"recruiters\":[{\"id\":\"102627735\",\"wid\":\"c5682ed6077b10155e695519d2ae0003\",\"descriptor\":\"Maria Laza (102627735)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1619\",\"descriptor\":\"Quality Evaluator\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391469\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/Quality-Evaluator-Italian---English_R1773813-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/Quality-Evaluator-Italian---English_R1773813-1\/apply\",\"job_requisition_id\":\"R1773813\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"pavlos.prapas@concentrix.com\"},\"first_name\":\"Paul Prapas (102561715)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1773813\",\"wid\":\"bdcecbf5fd1a10388f27ab6453150000\",\"descriptor\":\"Quality Evaluator Italian & English\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"844\",\"campaign_id\":\"28405\",\"campaign_title\":\"Quality Evaluator R1773815\",\"campaign_type\":\"job_application\",\"job_title\":\"Quality Evaluator Polish & English\",\"street\":\"GRC Athens - Ilia Iliou 51\",\"address\":\"GRC Athens - Ilia Iliou 51\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"\",\"long_description\":\"<p><b>Help Shape Exceptional Customer Experiences<\/b>\u00a0<\/p><p>Are you passionate about quality, coaching, and continuous improvement? Do you have a keen eye for detail and enjoy turning insights into action?\u00a0<\/p><p>We are looking for a Quality Analyst to join our growing team and support one of the world&#39;s leading global brands. In this role, you&#39;ll play a critical part in enhancing customer experience by monitoring performance, identifying opportunities for improvement, and partnering with operational teams to drive quality excellence.<\/p><p>\u00a0<\/p><p><b>What You&#39;ll Be Doing<\/b>\u00a0<\/p><p>As a Quality Analyst, you&#39;ll be responsible for evaluating customer interactions and ensuring service delivery consistently meets client and business expectations.\u00a0<\/p><br \/><p><b>Key Responsibilities<\/b>\u00a0<\/p><ul><li>Monitor and evaluate customer interactions across calls, email, and chat channels\u00a0<\/li><\/ul><ul><li>Conduct quality assessments against established standards and KPIs\u00a0<\/li><\/ul><ul><li>Deliver actionable feedback and insights to support operational improvement\u00a0<\/li><\/ul><ul><li>Participate in calibration sessions with Operations, Quality teams, and client stakeholders to ensure scoring consistency\u00a0<\/li><\/ul><ul><li>Analyse trends, identify performance gaps, and recommend improvement initiatives\u00a0<\/li><\/ul><ul><li>Support internal quality audits and process reviews\u00a0<\/li><\/ul><ul><li>Collaborate with Training and Operations teams to improve customer experience and business performance\u00a0<\/li><\/ul><ul><li>Maintain a strong understanding of client products, services, and program objectives\u00a0<\/li><\/ul><ul><li>Contribute to quality documentation, scorecards, and best practice frameworks\u00a0<\/li><\/ul><ul><li>Support key business metrics, operational targets, and continuous improvement initiatives\u00a0<\/li><\/ul><p>\u00a0<\/p><p><b>What We&#39;re Looking For<\/b>\u00a0<\/p><p><b>Essential Requirements<\/b>\u00a0<\/p><ul><li>Fluency in Polish (C1) &amp; English (C1)\u00a0<\/li><\/ul><ul><li>Previous experience within Quality Assurance, Quality Monitoring, Customer Experience, or Contact Centre Operations\u00a0<\/li><\/ul><ul><li>Strong analytical mindset with excellent attention to detail\u00a0<\/li><\/ul><ul><li>Ability to identify trends and translate findings into actionable recommendations\u00a0<\/li><\/ul><ul><li>Experience working with performance metrics and quality frameworks\u00a0<\/li><\/ul><ul><li>Strong stakeholder management and communication skills\u00a0<\/li><\/ul><ul><li>Ability to manage multiple priorities in a fast-paced environment\u00a0<\/li><\/ul><ul><li>Proficiency in Microsoft Office, including Excel and PowerPoint\u00a0<\/li><\/ul><p>\u00a0<\/p><p><b>Preferred Qualifications<\/b>\u00a0<\/p><ul><li>Associate&#39;s Degree or equivalent education\u00a0<\/li><\/ul><ul><li>3-5 years of experience in Quality, Customer Experience, Contact Centre, BPO, or Operational Excellence environments\u00a0<\/li><\/ul><ul><li>Experience supporting multilingual customer service or sales operations\u00a0<\/li><\/ul><ul><li>Knowledge of quality auditing methodologies and calibration processes\u00a0<\/li><\/ul><p>\u00a0<\/p><p><b>Why Join Us?<\/b>\u00a0<\/p><ul><li>Work with a globally recognised client\u00a0<\/li><\/ul><ul><li>International and multicultural working environment\u00a0<\/li><\/ul><ul><li>Career growth and development opportunities\u00a0<\/li><\/ul><ul><li>Ongoing training and professional development\u00a0<\/li><\/ul><ul><li>Dynamic and collaborative team culture\u00a0<\/li><\/ul><ul><li>Competitive salary and benefits package\u00a0<\/li><\/ul><ul><li>Relocation support available\u00a0<\/li><\/ul><p>\u00a0<\/p><p><b>Location<\/b>\u00a0<\/p><ul><li>Athens, Greece\u00a0<\/li><\/ul><ul><li>On-Site Role\u00a0<\/li><\/ul><p>\u00a0<\/p><p><b>Ready to Elevate Quality Standards?<\/b>\u00a0<\/p><p>Join us and help create exceptional customer experiences while developing your career in a fast-growing international environment.\u00a0<\/p><br \/><p><b>Apply today and become part of a team where quality drives success.<\/b>\u00a0<\/p><br \/>\",\"ats_external_id\":\"R1773815\",\"location\":\"Athens\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T22:09:32.655+08:00\",\"created_at\":\"2026-10-19T22:08:15.332+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODQwNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/Quality-Evaluator-Polish---English_R1773815-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Athens\",\"state\":null,\"country\":{\"wid\":\"566388c1eb974c42bd9e3da4c2f57d60\",\"iso2\":\"GR\",\"iso3\":\"GRC\",\"descriptor\":\"Greece\",\"iso_numeric\":\"300\"},\"postal_code\":\"11743\",\"primary_location\":{\"id\":\"GR-ATH-ILIAI-01\",\"wid\":\"d336840d2e5c101d47980bb2678f0000\",\"descriptor\":\"GRC Athens - Ilia Iliou 51\"}},\"languages\":[\"Polish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.harcau@concentrix.com\"},\"first_name\":\"Laza, Maria\"},\"categories\":[{\"descriptor\":\"CF Quality\"}],\"recruiters\":[{\"id\":\"102627735\",\"wid\":\"c5682ed6077b10155e695519d2ae0003\",\"descriptor\":\"Maria Laza (102627735)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1619\",\"descriptor\":\"Quality Evaluator\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391392\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/Quality-Evaluator-Polish---English_R1773815-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/Quality-Evaluator-Polish---English_R1773815-1\/apply\",\"job_requisition_id\":\"R1773815\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"pavlos.prapas@concentrix.com\"},\"first_name\":\"Paul Prapas (102561715)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1773815\",\"wid\":\"a6aa8e50614b10388f8fde78ab0c0000\",\"descriptor\":\"Quality Evaluator Polish & English\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"845\",\"campaign_id\":\"28404\",\"campaign_title\":\"Quality Evaluator R1773806\",\"campaign_type\":\"job_application\",\"job_title\":\"Quality Evaluator Dutch & English\",\"street\":\"GRC Athens - Ilia Iliou 51\",\"address\":\"GRC Athens - Ilia Iliou 51\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"\",\"long_description\":\"<p><b>Help Shape Exceptional Customer Experiences<\/b>\u00a0<\/p><p>Are you passionate about quality, coaching, and continuous improvement? Do you have a keen eye for detail and enjoy turning insights into action?\u00a0<\/p><p>We are looking for a Quality Analyst to join our growing team and support one of the world&#39;s leading global brands. In this role, you&#39;ll play a critical part in enhancing customer experience by monitoring performance, identifying opportunities for improvement, and partnering with operational teams to drive quality excellence.<\/p><p>\u00a0<\/p><p><b>What You&#39;ll Be Doing<\/b>\u00a0<\/p><p>As a Quality Analyst, you&#39;ll be responsible for evaluating customer interactions and ensuring service delivery consistently meets client and business expectations.\u00a0<\/p><br \/><p><b>Key Responsibilities<\/b>\u00a0<\/p><ul><li>Monitor and evaluate customer interactions across calls, email, and chat channels\u00a0<\/li><\/ul><ul><li>Conduct quality assessments against established standards and KPIs\u00a0<\/li><\/ul><ul><li>Deliver actionable feedback and insights to support operational improvement\u00a0<\/li><\/ul><ul><li>Participate in calibration sessions with Operations, Quality teams, and client stakeholders to ensure scoring consistency\u00a0<\/li><\/ul><ul><li>Analyse trends, identify performance gaps, and recommend improvement initiatives\u00a0<\/li><\/ul><ul><li>Support internal quality audits and process reviews\u00a0<\/li><\/ul><ul><li>Collaborate with Training and Operations teams to improve customer experience and business performance\u00a0<\/li><\/ul><ul><li>Maintain a strong understanding of client products, services, and program objectives\u00a0<\/li><\/ul><ul><li>Contribute to quality documentation, scorecards, and best practice frameworks\u00a0<\/li><\/ul><ul><li>Support key business metrics, operational targets, and continuous improvement initiatives\u00a0<\/li><\/ul><p>\u00a0<\/p><p><b>What We&#39;re Looking For<\/b>\u00a0<\/p><p><b>Essential Requirements<\/b>\u00a0<\/p><ul><li>Fluency in Dutch (C1) &amp; English (C1)\u00a0<\/li><\/ul><ul><li>Previous experience within Quality Assurance, Quality Monitoring, Customer Experience, or Contact Centre Operations\u00a0<\/li><\/ul><ul><li>Strong analytical mindset with excellent attention to detail\u00a0<\/li><\/ul><ul><li>Ability to identify trends and translate findings into actionable recommendations\u00a0<\/li><\/ul><ul><li>Experience working with performance metrics and quality frameworks\u00a0<\/li><\/ul><ul><li>Strong stakeholder management and communication skills\u00a0<\/li><\/ul><ul><li>Ability to manage multiple priorities in a fast-paced environment\u00a0<\/li><\/ul><ul><li>Proficiency in Microsoft Office, including Excel and PowerPoint\u00a0<\/li><\/ul><p>\u00a0<\/p><p><b>Preferred Qualifications<\/b>\u00a0<\/p><ul><li>Associate&#39;s Degree or equivalent education\u00a0<\/li><\/ul><ul><li>3-5 years of experience in Quality, Customer Experience, Contact Centre, BPO, or Operational Excellence environments\u00a0<\/li><\/ul><ul><li>Experience supporting multilingual customer service or sales operations\u00a0<\/li><\/ul><ul><li>Knowledge of quality auditing methodologies and calibration processes\u00a0<\/li><\/ul><p>\u00a0<\/p><p><b>Why Join Us?<\/b>\u00a0<\/p><ul><li>Work with a globally recognised client\u00a0<\/li><\/ul><ul><li>International and multicultural working environment\u00a0<\/li><\/ul><ul><li>Career growth and development opportunities\u00a0<\/li><\/ul><ul><li>Ongoing training and professional development\u00a0<\/li><\/ul><ul><li>Dynamic and collaborative team culture\u00a0<\/li><\/ul><ul><li>Competitive salary and benefits package\u00a0<\/li><\/ul><ul><li>Relocation support available\u00a0<\/li><\/ul><p>\u00a0<\/p><p><b>Location<\/b>\u00a0<\/p><ul><li>Athens, Greece\u00a0<\/li><\/ul><ul><li>On-Site Role\u00a0<\/li><\/ul><p>\u00a0<\/p><p><b>Ready to Elevate Quality Standards?<\/b>\u00a0<\/p><p>Join us and help create exceptional customer experiences while developing your career in a fast-growing international environment.\u00a0<\/p><br \/><p><b>Apply today and become part of a team where quality drives success.<\/b>\u00a0<\/p><br \/>\",\"ats_external_id\":\"R1773806\",\"location\":\"Athens\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T22:09:32.564+08:00\",\"created_at\":\"2026-10-19T22:08:15.059+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODQwNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/Quality-Evaluator-Dutch---English_R1773806-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Athens\",\"state\":null,\"country\":{\"wid\":\"566388c1eb974c42bd9e3da4c2f57d60\",\"iso2\":\"GR\",\"iso3\":\"GRC\",\"descriptor\":\"Greece\",\"iso_numeric\":\"300\"},\"postal_code\":\"11743\",\"primary_location\":{\"id\":\"GR-ATH-ILIAI-01\",\"wid\":\"d336840d2e5c101d47980bb2678f0000\",\"descriptor\":\"GRC Athens - Ilia Iliou 51\"}},\"languages\":[\"English\",\"Dutch\"],\"recruiter\":{\"email\":{\"address\":\"maria.harcau@concentrix.com\"},\"first_name\":\"Laza, Maria\"},\"categories\":[{\"descriptor\":\"CF Quality\"}],\"recruiters\":[{\"id\":\"102627735\",\"wid\":\"c5682ed6077b10155e695519d2ae0003\",\"descriptor\":\"Maria Laza (102627735)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1619\",\"descriptor\":\"Quality Evaluator\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391421\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/Quality-Evaluator-Dutch---English_R1773806-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/Quality-Evaluator-Dutch---English_R1773806-1\/apply\",\"job_requisition_id\":\"R1773806\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"pavlos.prapas@concentrix.com\"},\"first_name\":\"Paul Prapas (102561715)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1773806\",\"wid\":\"8a186958fae310388e919606aa0a0000\",\"descriptor\":\"Quality Evaluator Dutch & English\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"846\",\"campaign_id\":\"28401\",\"campaign_title\":\"Sr. Consultant, Research Analytics (TCF) R1773742\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect\",\"street\":\"IRL Work-at-Home\",\"address\":\"IRL Work-at-Home\",\"city\":\"IRL\",\"state\":\"Carlow\",\"postal_code\":\"D04 V1W8\",\"region\":null,\"country\":\"Ireland\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are seeking a highly motivated and customer-focused\u00a0CSA to support enterprise customers across EMEA region in designing, deploying, scaling, and realising value from employee listening and engagement programmes powered by Microsoft Viva Glint.<\/p><br \/><p>The CSA serves as a strategic advisor, programme leader, and technical consultant, partnering with customers to build sustainable employee experience programmes that drive measurable business outcomes. This role combines customer success, consulting, programme management, stakeholder engagement, organisational change management, and technical advisory responsibilities.<\/p><p>Working closely with Customer Success Account Managers (CSAMs), People Science Consultants (PSCs), Product Engineering, and Customer HR and IT teams, the\u00a0 CSA will lead customers engagements\u00a0 through implementation, adoption, maturity, and ongoing success.<\/p><br \/><p>The ideal candidate possesses a blend of employee experience expertise, customer-facing consulting skills, and a strong understanding of HR systems, enterprise data management, identity management, and client ecosystem integrations.<\/p><br \/><p><b>Key Responsibilities:<\/b><\/p><p><b>Customer Success &amp; Strategic Advisory<\/b><\/p><ul><li>Act as a trusted advisor for strategic enterprise customers throughout their Viva Glint journey.<\/li><li>Guide customers in building mature employee listening programmes aligned to business and people priorities.<\/li><li>Facilitate executive conversations around employee engagement, organisational effectiveness, leadership accountability, and culture transformation.<\/li><li>Conduct Success Reviews, programme governance meetings, and strategic planning sessions.<\/li><li>Drive customer satisfaction, adoption, business value realisation, retention, and advocacy.<\/li><li>Develop and maintain strong relationships with HR leaders, Employee Experience teams, People Analytics teams, IT stakeholders, and executive sponsors.<\/li><\/ul><br \/><p><b>Programme Leadership &amp; Delivery Management<\/b><\/p><ul><li>Lead customer onboardings, implementations, and programme expansions.<\/li><li>Establish programme governance structures and operating models.<\/li><li>Manage survey deployment planning, readiness assessments, launch activities, and post-survey actions.<\/li><li>Coordinate cross-functional stakeholders to ensure successful delivery outcomes.<\/li><li>Support annual, census, pulse, lifecycle, onboarding, manager effectiveness, DEI, wellbeing, and eNPS programmes.<\/li><li>Identify and mitigate programme risks and lead resolution of customer escalations.<\/li><\/ul><br \/><p><b>Technical Advisory &amp; Solution Consulting<\/b><\/p><p>The\u00a0 CSA is expected to provide functional and technical guidance to customers and serve as a bridge between business stakeholders and technical implementation teams.<\/p><br \/><p><b>HRIS &amp; Employee Data Integration<\/b><\/p><ul><li>Advise customers on HRIS integration and employee data management best practices.<\/li><li>Support implementations involving Workday, SAP SuccessFactors, Oracle HCM, UKG, Cornerstone, and other HR systems.<\/li><li>Guide customers through employee data file structures, attribute mappings, data governance, and data quality requirements.<\/li><li>Help organisations design scalable employee listening programmes through effective organisational data modelling.<\/li><\/ul><br \/><p><b>Organisational Data &amp; Hierarchy Design<\/b><\/p><ul><li>Advise customers on complex organisational structures including:<ul><li>Global hierarchies<\/li><li>Matrix organisations<\/li><li>Supervisory hierarchies<\/li><li>Secondary manager relationships<\/li><li>Functional reporting structures<\/li><li>Geographic and business-unit segmentation<\/li><\/ul><\/li><li>Help customers design organisational data models that support:<ul><li>Accurate reporting<\/li><li>Role-based access controls<\/li><li>Survey targeting<\/li><li>Benchmarking<\/li><li>Data privacy requirements<\/li><li>Executive reporting<\/li><\/ul><\/li><li>Recommend best practices for employee attributes, demographic reporting, hierarchy maintenance, and organisational restructuring activities.<\/li><\/ul><br \/><p><b>Organisational Data Integration<\/b><\/p><ul><li>Advise customers on Organisational Data integration requirements.<\/li><li>Support organisational data imports through:<ul><li>MODIS (Microsoft Organisational Data Import Services)<\/li><li>SFTP-based employee data integrations<\/li><li>Automated employee data refresh processes<\/li><\/ul><\/li><li>Partner with technical teams to troubleshoot data ingestion issues and ensure ongoing data integrity.<\/li><\/ul><br \/><p><b>Identity Management &amp; Entra ID Configuration<\/b><\/p><ul><li>Guide customers through Microsoft Entra ID integration and Single Sign-On (SSO) requirements.<\/li><li>Advise on authentication strategies including:<ul><li>Microsoft Entra ID SSO<\/li><li>Attribute-Based Login<\/li><li>Employee identifiers<\/li><li>Secure access controls<\/li><\/ul><\/li><li>Support discussions regarding user provisioning, role assignments, and identity governance.<\/li><\/ul><br \/><p><b>Tenant Configuration &amp; Readiness<\/b><\/p><ul><li>Advise customers on tenant readiness and platform configuration.<\/li><li>Support setup and governance of:<ul><li>User roles and permissions<\/li><li>Access controls<\/li><li>Survey configurations<\/li><li>Reporting access<\/li><li>Email communication settings<\/li><li>Platform governance<\/li><\/ul><\/li><li>Collaborate with Solution Architects to ensure scalable platform configurations aligned with customer requirements.<\/li><\/ul><br \/><p><b>Survey Delivery &amp; Allowlisting<\/b><\/p><ul><li>Partner with customer IT organisations to ensure successful survey delivery.<\/li><li>Advise customers on:<ul><li>Allowlisting requirements<\/li><li>Email delivery best practices<\/li><li>Domain configuration<\/li><li>Communication readiness<\/li><li>Survey invitation and reminder management<\/li><\/ul><\/li><li>Identify and proactively mitigate risks impacting participation and survey communications.<\/li><\/ul><br \/><p><b>Stakeholder &amp; Escalation Management<\/b><\/p><ul><li>Act as the Voice of the Customer within Microsoft.<\/li><li>Facilitate alignment across customer executives, account teams, implementation partners, and delivery teams.<\/li><li>Lead customer escalations through resolution, coordinating with Engineering, Product, Support, and Partner teams.<\/li><li>Provide executive-level updates and risk mitigation plans when required.<\/li><\/ul><br \/><p><b>Business Growth &amp; Renewal Support<\/b><\/p><ul><li>Partner with CSAMs and Account Teams to support renewal and growth opportunities.<\/li><li>Maintain visibility into customer health, programme adoption, and business value indicators.<\/li><li>Identify opportunities to expand Viva Glint capabilities and broader Microsoft Viva solutions.<\/li><li>Contribute customer insights and product feedback to Product Engineering teams.<\/li><\/ul><br \/><p><b>Operational Excellence &amp; Leadership<\/b><\/p><ul><li>Maintain accurate programme documentation, action plans, risks, and customer records.<\/li><li>Contribute to standardisation of delivery processes and best practices across EMEA.<\/li><li>Drive knowledge sharing and continuous improvement initiatives across the Viva Glint community.<\/li><\/ul><br \/><p><b>Required Qualifications:<\/b><\/p><ul><li>Bachelor&#39;s degree or equivalent experience.<\/li><li>5&#43; years of experience in Customer Success, Consulting, Programme Management, HR Technology, Employee Experience, People Analytics, or Enterprise SaaS.<\/li><li>Experience managing enterprise and strategic customer relationships.<\/li><li>Experience leading complex, multi-stakeholder programmes.<\/li><li>Strong executive communication and presentation skills.<\/li><li>Experience working with HR technology platforms and employee data management processes.<\/li><li>Ability to translate business requirements into scalable operational solutions.<\/li><\/ul><br \/><p><b>Preferred Qualifications:<\/b><\/p><ul><li>Experience with Microsoft Viva Glint, Microsoft Viva, Qualtrics, Medallia, Culture Amp, Peakon, Workday Peakon, or similar Employee Experience platforms.<\/li><li>Knowledge of organisational development, employee engagement, people analytics, or organisational effectiveness disciplines.<\/li><li>Experience with:<ul><li>Workday<\/li><li>SAP SuccessFactors<\/li><li>Oracle HCM<\/li><li>Microsoft Entra ID<\/li><li>SFTP integrations<\/li><li>Identity and access management<\/li><\/ul><\/li><li>Understanding of:<ul><li>Organisational hierarchy management<\/li><li>Employee data governance<\/li><li>Survey methodologies<\/li><li>Change management<\/li><li>Data privacy and compliance requirements<\/li><\/ul><\/li><li>Experience operating in a global, matrixed environment.<\/li><\/ul><br \/><p><b>Success Profile:<\/b><\/p><p>The successful candidate will demonstrate:<\/p><ul><li>Customer obsession and business outcome focus.<\/li><li>Strong consulting and advisory capabilities.<\/li><li>Excellent stakeholder management skills.<\/li><li>Technical curiosity and problem-solving ability.<\/li><li>Executive presence and communication skills.<\/li><li>Ability to navigate ambiguity and complex customer environments.<\/li><li>A growth mindset and commitment to continuous learning.<\/li><li>Passion for improving employee experience through data-driven insights.<\/li><\/ul><br \/><p><b>What Success Looks Like<\/b><\/p><p>Success in this role will be measured through:<\/p><ul><li>Customer satisfaction and advocacy.<\/li><li>Adoption and maturity of Viva Glint programmes.<\/li><li>Successful survey launches and programme outcomes.<\/li><li>Reduced delivery risk and escalations.<\/li><li>Renewal and retention support.<\/li><li>Strategic customer relationships.<\/li><li>Contribution to EMEA operational excellence and delivery scalability.<\/li><\/ul><br \/><p>This role combines the strategic advisory capabilities of a Customer Success leader with the functional and technical expertise required to support complex enterprise Viva Glint deployments across EMEA. It is ideal for candidates who are equally comfortable engaging with CHROs and HR leaders while also working with HRIS teams, Entra ID administrators, and technical stakeholders to deliver successful employee experience programmes.<\/p><p>\u00a0<\/p>\",\"ats_external_id\":\"R1773742\",\"location\":\"IRL, Carlow\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T18:07:26.504+08:00\",\"created_at\":\"2026-10-19T20:08:57.604+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODQwMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IRL-Work-at-Home\/Cloud-Solution-Architect_R1773742-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Research Analytics\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"IRL\",\"state\":\"Carlow\",\"country\":{\"wid\":\"04a05835925f45b3a59406a2a6b72c8a\",\"iso2\":\"IE\",\"iso3\":\"IRL\",\"descriptor\":\"Ireland\",\"iso_numeric\":\"372\"},\"postal_code\":\"D04 V1W8\",\"primary_location\":{\"id\":\"IE-WFH-INDIR-01\",\"wid\":\"b67da9176e3d1062f9dd7354fcd0bda0\",\"descriptor\":\"IRL Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"barbara.wajda@concentrix.com\"},\"first_name\":\"Wajda, Barbara\"},\"categories\":[{\"descriptor\":\"CF Research Analytics\"}],\"recruiters\":[{\"id\":\"102070342\",\"wid\":\"c18eedc154b510018e4ee9805d9f0000\",\"descriptor\":\"Barbara Wajda (102070342)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0879\",\"descriptor\":\"Sr. Consultant, Research Analytics (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391456\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IRL-Work-at-Home\/Cloud-Solution-Architect_R1773742-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IRL-Work-at-Home\/Cloud-Solution-Architect_R1773742-1\/apply\",\"job_requisition_id\":\"R1773742\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"zoubida.harim@concentrix.com\"},\"first_name\":\"Zoubida Harim (103495184)\"},\"category_groups\":[{\"id\":\"CF Research_Analytics Group\",\"wid\":\"0227dc387a09011dc9089e8ced656aec\",\"descriptor\":\"Research & Analytics Group\"}],\"job_requisition\":{\"id\":\"R1773742\",\"wid\":\"bf25eae45592103887ae726086510000\",\"descriptor\":\"Cloud Solution Architect\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T7\",\"wid\":\"3de6ae7f50f0101061226c9985b90000\",\"descriptor\":\"Grade T7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1493\",\"campaign_id\":\"1230\",\"campaign_title\":\"Advisor II, Customer Service - Bilingual R1773849\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor - Mercado Catal\u00e1n - Sector Retail - Barcelona PK01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalu\u00f1a\",\"country\":\"Spain\",\"short_description\":\"  .\",\"long_description\":\"<p><span style=\\\"color:#0c0c0c\\\"><b>\u00bfTe apasiona la moda y disfrutas ayudando a las personas? \u00a1Esta oportunidad es para ti!<\/b><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Buscamos un\/a Customer Support Advisor para incorporarse a una reconocida compa\u00f1\u00eda internacional del sector fashion retail, donde la experiencia del cliente es una prioridad.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Si tienes habilidades comunicativas, te gusta encontrar soluciones y quieres desarrollar tu carrera en un entorno internacional, \u00a1nos encantar\u00e1 conocerte!<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">\u00bfCu\u00e1l ser\u00e1 tu misi\u00f3n?<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Formar\u00e1s parte del equipo de atenci\u00f3n al cliente, ayudando a los consumidores a resolver sus consultas e incidencias y garantizando una experiencia de compra positiva a trav\u00e9s de diferentes canales de comunicaci\u00f3n: tel\u00e9fono, correo electr\u00f3nico y chat.<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\"><b>\u00bfCu\u00e1les ser\u00e1n tus responsabilidades<\/b>?<\/span><\/p><br \/><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Atender consultas de clientes relacionadas con compras, pedidos y productos.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Gestionar incidencias relacionadas con pedidos, entregas, devoluciones y otras cuestiones posventa.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Ofrecer soluciones eficaces y personalizadas, asegurando una atenci\u00f3n cercana y profesional.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Realizar el seguimiento de los casos y garantizar una correcta resoluci\u00f3n de las incidencias.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Registrar las interacciones y mantener actualizada la informaci\u00f3n en los sistemas internos.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Contribuir a ofrecer una experiencia de cliente excelente en todos los puntos de contacto.<\/span><\/li><\/ul><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\"><b>\u00bfQu\u00e9 buscamos<\/b>?<\/span><\/p><br \/><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Buenas habilidades de comunicaci\u00f3n y orientaci\u00f3n al cliente.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Espa\u00f1ol y Catal\u00e1n nativo con muy buen nivel de Ingles<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Empat\u00eda, paciencia y capacidad para gestionar incidencias de forma resolutiva.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Actitud proactiva, organizaci\u00f3n y atenci\u00f3n al detalle.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Capacidad para trabajar en equipo en un entorno din\u00e1mico e internacional.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Manejo de herramientas digitales y soltura para trabajar con diferentes canales de atenci\u00f3n.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Disponibilidad para trabajar en turnos rotativos de lunes a domingo.<\/span><\/li><\/ul><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\"><b>\u00bfQu\u00e9 te ofrecemos?<\/b><\/span><\/p><br \/><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Contrato indefinido<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Formaci\u00f3n inicial remunerada de 2 semanas, para que puedas adquirir los conocimientos y herramientas necesarios para desempe\u00f1ar tu funci\u00f3n con confianza.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Jornada de 39 horas semanales, de lunes a domingo, en turnos rotativos dentro de la franja horaria de 9:00 a 23:00 h.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Salario de 19.620\u20ac brutos anuales &#43; bonus de 1.200 \u20ac brutos anuales.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Trabajo presencial en nuestras modernas oficinas con terraza, comodidades y actividades para compartir con el equipo.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Oportunidades de desarrollo y crecimiento profesional dentro de un entorno internacional.<\/span><\/li><\/ul><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">\u00bfTe unes al equipo?<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Si te motiva ayudar a los clientes, disfrutas buscando soluciones y quieres dar el siguiente paso en tu carrera profesional, \u00a1queremos conocerte!<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">\u00a1Inscr\u00edbete ahora y empieza tu pr\u00f3ximo reto profesional en el mundo del fashion retail!<\/span><\/p><br \/><p><i>Ofrecemos igualdad de oportunidades de empleo.\u00a0<\/i><\/p><p><i>Nos comprometemos a ofrecer igualdad de oportunidades laborales a todos los candidatos, y un entorno de trabajo libre de discriminaci\u00f3n y acoso. Todas nuestras pr\u00e1cticas de contrataci\u00f3n se basan en las necesidades empresariales, los requisitos del puesto y las cualificaciones personales, sin tener en cuenta la identidad de g\u00e9nero, la edad, la religi\u00f3n, el origen \u00e9tnico, la situaci\u00f3n familiar o parental o cualquier otra clasificaci\u00f3n protegida por la legislaci\u00f3n nacional aplicable.\u00a0<\/i><\/p><p>R1773849<\/p>\",\"ats_external_id\":\"R1773849\",\"location\":\"Barcelona, Catalu\u00f1a\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-23T12:25:47.200+02:00\",\"created_at\":\"2026-10-19T18:03:50.622+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjMw?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjMw\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"Catalan\"],\"recruiter\":{\"email\":{\"address\":\"carlota.albert@concentrix.com\"},\"first_name\":\"Albert Rosario, Carlota\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103362408\",\"wid\":\"e7d9845c57a9101fa6acd0d0293a0000\",\"descriptor\":\"Carlota Albert Rosario (103362408)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2949\",\"descriptor\":\"Advisor II, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391811\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Support-Advisor---Mercado-Cataln---Sector-Retail---Barcelona-PK01_R1773849\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Support-Advisor---Mercado-Cataln---Sector-Retail---Barcelona-PK01_R1773849\/apply\",\"job_requisition_id\":\"R1773849\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"df2f068c35b10132ee4d323050104d0a\",\"descriptor\":\"W0ZBXW Primark Limited\",\"reference_id\":\"W0ZBXW\",\"custom_reference_id\":\"W0ZBXW\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801eec5e501313f0662ae\",\"descriptor\":\"2105 - Primark - PRIMARK\",\"reference_id\":\"PRIMARK\",\"custom_reference_id\":\"PRIMARK\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"melania.valeri@concentrix.com\"},\"first_name\":\"Melania Valeri (102539328)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1773849\",\"wid\":\"e2b883a2290e103893e7b2abf3b50000\",\"descriptor\":\"Customer Support Advisor - Mercado Catal\u00e1n - Sector Retail - Barcelona PK01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1494\",\"campaign_id\":\"1228\",\"campaign_title\":\"Advisor II, Customer Service - Bilingual R1773841\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor - Mercado Gallego - Sector Retail - Barcelona PK01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"  \",\"long_description\":\"<p><span style=\\\"color:#0c0c0c\\\">\u00bfTe apasiona la moda y disfrutas ayudando a las personas? \u00a1Esta oportunidad es para ti!<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Buscamos un\/a Customer Support Advisor para incorporarse a una reconocida compa\u00f1\u00eda internacional del sector fashion retail, donde la experiencia del cliente es una prioridad.<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Si tienes habilidades comunicativas, te gusta encontrar soluciones y quieres desarrollar tu carrera en un entorno internacional, \u00a1nos encantar\u00e1 conocerte!<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">\u00bfCu\u00e1l ser\u00e1 tu misi\u00f3n?<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Formar\u00e1s parte del equipo de atenci\u00f3n al cliente, ayudando a los consumidores a resolver sus consultas e incidencias y garantizando una experiencia de compra positiva a trav\u00e9s de diferentes canales de comunicaci\u00f3n: tel\u00e9fono, correo electr\u00f3nico y chat.<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">\u00bfCu\u00e1les ser\u00e1n tus responsabilidades?<\/span><\/p><br \/><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Atender consultas de clientes relacionadas con compras, pedidos y productos.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Gestionar incidencias relacionadas con pedidos, entregas, devoluciones y otras cuestiones posventa.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Ofrecer soluciones eficaces y personalizadas, asegurando una atenci\u00f3n cercana y profesional.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Realizar el seguimiento de los casos y garantizar una correcta resoluci\u00f3n de las incidencias.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Registrar las interacciones y mantener actualizada la informaci\u00f3n en los sistemas internos.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Contribuir a ofrecer una experiencia de cliente excelente en todos los puntos de contacto.<\/span><\/li><\/ul><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">\u00bfQu\u00e9 buscamos?<\/span><\/p><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Buenas habilidades de comunicaci\u00f3n y orientaci\u00f3n al cliente.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Espa\u00f1ol y Gallego nativo con muy buen nivel de Ingles<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Empat\u00eda, paciencia y capacidad para gestionar incidencias de forma resolutiva.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Actitud proactiva, organizaci\u00f3n y atenci\u00f3n al detalle.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Capacidad para trabajar en equipo en un entorno din\u00e1mico e internacional.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Manejo de herramientas digitales y soltura para trabajar con diferentes canales de atenci\u00f3n.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Disponibilidad para trabajar en turnos rotativos de lunes a domingo.<\/span><\/li><\/ul><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">\u00bfQu\u00e9 te ofrecemos?<\/span><\/p><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Contrato indefinido<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Formaci\u00f3n inicial remunerada de 2 semanas, para que puedas adquirir los conocimientos y herramientas necesarios para desempe\u00f1ar tu funci\u00f3n con confianza.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Jornada de 39 horas semanales, de lunes a domingo, en turnos rotativos dentro de la franja horaria de 9:00 a 23:00 h.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Salario de 19.620\u20ac brutos anuales &#43; bonus de 1.200 \u20ac brutos anuales.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Trabajo presencial en nuestras modernas oficinas con terraza, comodidades y actividades para compartir con el equipo.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Oportunidades de desarrollo y crecimiento profesional dentro de un entorno internacional.<\/span><\/li><\/ul><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">\u00bfTe unes al equipo?<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Si te motiva ayudar a los clientes, disfrutas buscando soluciones y quieres dar el siguiente paso en tu carrera profesional, \u00a1queremos conocerte!<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">\u00a1Inscr\u00edbete ahora y empieza tu pr\u00f3ximo reto profesional en el mundo del fashion retail!<br \/><br \/>Concentrix is an equal opportunity employer<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<br \/><span style=\\\"font-size:inherit\\\">R1773841<\/span><\/span><\/p>\",\"ats_external_id\":\"R1773841\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-22T16:05:49.571+02:00\",\"created_at\":\"2026-10-19T18:03:50.052+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjI4?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjI4\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Basque\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"monica.barreiro@concentrix.com\"},\"first_name\":\"Barreiro Lopez, Monica\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"217784\",\"wid\":\"60219339f7a01064825d372cc80969a5\",\"descriptor\":\"Monica Barreiro Lopez (217784)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2949\",\"descriptor\":\"Advisor II, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391732\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Support-Advisor---Mercado-Gallego---Sector-Retail---Barcelona-PK01_R1773841-5\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Support-Advisor---Mercado-Gallego---Sector-Retail---Barcelona-PK01_R1773841-5\/apply\",\"job_requisition_id\":\"R1773841\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"df2f068c35b10132ee4d323050104d0a\",\"descriptor\":\"W0ZBXW Primark Limited\",\"reference_id\":\"W0ZBXW\",\"custom_reference_id\":\"W0ZBXW\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801eec5e501313f0662ae\",\"descriptor\":\"2105 - Primark - PRIMARK\",\"reference_id\":\"PRIMARK\",\"custom_reference_id\":\"PRIMARK\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"melania.valeri@concentrix.com\"},\"first_name\":\"Melania Valeri (102539328)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1773841\",\"wid\":\"a6aa8e50614b10389288715a66960000\",\"descriptor\":\"Customer Support Advisor - Mercado Gallego - Sector Retail - Barcelona PK01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1495\",\"campaign_id\":\"1226\",\"campaign_title\":\"Advisor II, Customer Service - Bilingual R1773842\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor - Mercado Vasco - Sector Retail - Barcelona PK01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"  \",\"long_description\":\"<p><span style=\\\"color:#0c0c0c\\\">\u00bfTe apasiona la moda y disfrutas ayudando a las personas? \u00a1Esta oportunidad es para ti!<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Buscamos un\/a Customer Support Advisor para incorporarse a una reconocida compa\u00f1\u00eda internacional del sector fashion retail, donde la experiencia del cliente es una prioridad.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Si tienes habilidades comunicativas, te gusta encontrar soluciones y quieres desarrollar tu carrera en un entorno internacional, \u00a1nos encantar\u00e1 conocerte!<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">\u00bfCu\u00e1l ser\u00e1 tu misi\u00f3n?<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Formar\u00e1s parte del equipo de atenci\u00f3n al cliente, ayudando a los consumidores a resolver sus consultas e incidencias y garantizando una experiencia de compra positiva a trav\u00e9s de diferentes canales de comunicaci\u00f3n: tel\u00e9fono, correo electr\u00f3nico y chat.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">\u00bfCu\u00e1les ser\u00e1n tus responsabilidades?<\/span><\/p><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Atender consultas de clientes relacionadas con compras, pedidos y productos.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Gestionar incidencias relacionadas con pedidos, entregas, devoluciones y otras cuestiones posventa.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Ofrecer soluciones eficaces y personalizadas, asegurando una atenci\u00f3n cercana y profesional.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Realizar el seguimiento de los casos y garantizar una correcta resoluci\u00f3n de las incidencias.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Registrar las interacciones y mantener actualizada la informaci\u00f3n en los sistemas internos.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Contribuir a ofrecer una experiencia de cliente excelente en todos los puntos de contacto.<\/span><\/li><\/ul><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">\u00bfQu\u00e9 buscamos?<\/span><\/p><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Buenas habilidades de comunicaci\u00f3n y orientaci\u00f3n al cliente.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Espa\u00f1ol y Vasco nativo con muy buen nivel de Ingles<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Empat\u00eda, paciencia y capacidad para gestionar incidencias de forma resolutiva.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Actitud proactiva, organizaci\u00f3n y atenci\u00f3n al detalle.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Capacidad para trabajar en equipo en un entorno din\u00e1mico e internacional.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Manejo de herramientas digitales y soltura para trabajar con diferentes canales de atenci\u00f3n.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Disponibilidad para trabajar en turnos rotativos de lunes a domingo.<\/span><\/li><\/ul><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">\u00bfQu\u00e9 te ofrecemos?<\/span><\/p><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Contrato indefinido<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Formaci\u00f3n inicial remunerada de 2 semanas, para que puedas adquirir los conocimientos y herramientas necesarios para desempe\u00f1ar tu funci\u00f3n con confianza.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Jornada de 39 horas semanales, de lunes a domingo, en turnos rotativos dentro de la franja horaria de 9:00 a 23:00 h.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Salario de 19.620\u20ac brutos anuales &#43; bonus de 1.200 \u20ac brutos anuales.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Trabajo presencial en nuestras modernas oficinas con terraza, comodidades y actividades para compartir con el equipo.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Oportunidades de desarrollo y crecimiento profesional dentro de un entorno internacional.<\/span><\/li><\/ul><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">\u00bfTe unes al equipo?<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Si te motiva ayudar a los clientes, disfrutas buscando soluciones y quieres dar el siguiente paso en tu carrera profesional, \u00a1queremos conocerte!<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">\u00a1Inscr\u00edbete ahora y empieza tu pr\u00f3ximo reto profesional en el mundo del fashion retail!<br \/><br \/><\/span>Concentrix is an equal opportunity employer<\/p><p style=\\\"color:!important\\\">We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p><p><span style=\\\"font-size:inherit\\\">R1773842<\/span><\/p>\",\"ats_external_id\":\"R1773842\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-22T16:47:54.301+02:00\",\"created_at\":\"2026-10-19T18:03:49.457+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjI2?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjI2\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"Galician\"],\"recruiter\":{\"email\":{\"address\":\"monica.barreiro@concentrix.com\"},\"first_name\":\"Barreiro Lopez, Monica\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"217784\",\"wid\":\"60219339f7a01064825d372cc80969a5\",\"descriptor\":\"Monica Barreiro Lopez (217784)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2949\",\"descriptor\":\"Advisor II, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391799\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Support-Advisor---Mercado-Vasco---Sector-Retail---Barcelona-PK01_R1773842\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Support-Advisor---Mercado-Vasco---Sector-Retail---Barcelona-PK01_R1773842\/apply\",\"job_requisition_id\":\"R1773842\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"df2f068c35b10132ee4d323050104d0a\",\"descriptor\":\"W0ZBXW Primark Limited\",\"reference_id\":\"W0ZBXW\",\"custom_reference_id\":\"W0ZBXW\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801eec5e501313f0662ae\",\"descriptor\":\"2105 - Primark - PRIMARK\",\"reference_id\":\"PRIMARK\",\"custom_reference_id\":\"PRIMARK\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"melania.valeri@concentrix.com\"},\"first_name\":\"Melania Valeri (102539328)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1773842\",\"wid\":\"8a186958fae3103892b0f396ad540000\",\"descriptor\":\"Customer Support Advisor - Mercado Vasco - Sector Retail - Barcelona PK01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1496\",\"campaign_id\":\"1224\",\"campaign_title\":\"Advisor I, Customer Service R1773798\",\"campaign_type\":\"job_application\",\"job_title\":\"Asesor de Servicio al cliente - Mercado Gallego o Euskera -  Presencial -  AD03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\" .\",\"long_description\":\"<p><b>Experimenta una carrera que redefine reglas del juego\u00a0<\/b><\/p><br \/><p>\u00bfListo para dar el siguiente gran paso? Somos el l\u00edder mundial en tecnolog\u00eda y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas -las que utilizas d\u00eda a d\u00eda- a mejorar sus negocios con tecnolog\u00eda y soluciones integradas, en m\u00e1s de 70 pa\u00edses.\u00a0<\/p><br \/><p>Si buscas crecer, como <b>Asesor de Servicio al Cliente en Barcelona (presencial)<\/b>, formar\u00e1s parte de nuestro equipo innovador, quienes impulsan las marcas del futuro en tecnolog\u00eda, finanzas, viajes, moda, sanidad y mucho m\u00e1s.\u00a0<\/p><br \/><p><b>Crecimiento profesional y desarrollo personal\u00a0<\/b><\/p><br \/><p>Esta es una gran oportunidad para experimentar el poder del futuro y desarrollar \u00abamigos para toda la vida\u00bb al mismo tiempo. Te daremos toda la formaci\u00f3n, las tecnolog\u00edas m\u00e1s avanzadas y el apoyo continuo que necesitar\u00e1 para triunfar.\u00a0<\/p><br \/><p><b>Lo que har\u00e1s en este puesto\u00a0<\/b><\/p><br \/><p>En todo lo que hacemos, creemos en hacer lo correcto por y para las personas: nuestros clientes, sus clientes, nuestra gente, nuestra comunidad y nuestro planeta.\u00a0<\/p><br \/><p>Como A<b>sesor de Servicio al Cliente <\/b>en nuestro equipo, deber\u00e1s:\u00a0<\/p><br \/><p>- Atender a los clientes aplicando los argumentos y directrices establecidos \u00a0<br \/>- Interactuar por diversos canales (tel\u00e9fono, correo, chat, formulario de contacto etc\u2026) con clientes y usuarios de los diferentes portales en las unidades de negocio del cliente \u00a0<br \/>- Responder a las preguntas y\/o resolver los problemas de los clientes r\u00e1pidamente cumpliendo los KPI establecidos y acordados con su supervisor \u00a0<br \/>- Conocer y estar actualizado sobre nuestros productos, servicios y pol\u00edticas de usuarios\/clientes para que pueda dar una respuesta correcta en todo momento a las preguntas de los clientes \u00a0<br \/>- Procesar pedidos, formularios y \/o peticiones seg\u00fan sea necesario en su puesto\u00a0\u00a0<\/p><br \/><p><b>Tus competencias\u00a0<\/b><\/p><br \/><p>Acogemos con los brazos abiertos a quienes cambian las reglas del juego, personas de or\u00edgenes diversos, curiosas y dispuestas a aprender. Tu talento natural para ayudar a los dem\u00e1s e ir un paso m\u00e1s all\u00e1 del WOW para nuestros clientes encajar\u00e1 perfectamente con lo que hacemos y lo que somos.\u00a0<\/p><br \/><p>Formaremos un buen equipo si t\u00fa tienes:\u00a0<\/p><p>- Un nivel nativo o proficiente de Espa\u00f1ol\u00a0&#43; gallego o euskera<br \/>- Capacidad de resoluci\u00f3n, organizaci\u00f3n y estructura y eficacia en respuesta a imprevistos \u00a0<br \/>- Facilidad de comunicaci\u00f3n a todo nivel, relaci\u00f3n interna y externas \u00a0<br \/>- Sensibilidad a los requerimientos del servicio y a las necesidades de los clientes \u00a0<br \/>- Orientaci\u00f3n a cliente y resultados \u00a0<br \/>- Habilidad para trabajar con sistemas inform\u00e1ticos variados \u00a0<br \/>- Mantener una actitud positiva, emp\u00e1tica y profesional hacia los clientes y\/o en todo momento \u00a0<br \/>- Experiencia previa con centralitas, CRMs como 365 Dynamics, ERP como Navision u otros conocimientos en herramientas usuales en atenci\u00f3n al cliente, ser\u00e1n valoradas\u00a0\u00a0 \u00a0<br \/>\u00a0<\/p><p>\u00bfNo cumples todos los requisitos? Nos dedicamos a crear un lugar de trabajo diverso, inclusivo y aut\u00e9ntico en el que todos puedan aprender y desarrollarse profesionalmente. Si crees que no cumples con todos los requisitos de la descripci\u00f3n del puesto, te animamos a que presentes tu candidatura. Haremos todo lo posible por encontrar el puesto adecuado para ti, ya sea \u00e9ste o un puesto futuro.\u00a0<\/p><br \/><p><b>Lo que ofrecemos\u00a0<\/b><\/p><br \/><p>Desafiamos las convenciones para ofrecer resultados inimaginables creando experiencias de cliente que superan el WOW. Por eso, invertimos significativamente en nuestro personal, infraestructura y capacidades para garantizar el \u00e9xito a largo plazo de nuestros equipos, nuestros clientes y de TI.\u00a0<\/p><p>En este puesto, ofrecemos beneficios que te ayudaran a apoyar tu estilo de vida \u00fanico:\u00a0<\/p><br \/><p>- Contrato\u00a0indefinido de 39h con horario rotativo de lunes a domingo de 11:00 a 20:00<br \/>- Oficina en una ubicaci\u00f3n excelente en Barcelona \u00a0<br \/>- Salario: 18.710,98  euros brutos &#43; hasta 1.200 euros brutos en bonus al a\u00f1o \u00a0<br \/>- Formaci\u00f3n completa y remunerada, sobre la empresa y el proyecto en el que trabajar\u00e1s \u00a0<br \/>- Programa de desarrollo profesional y cursos especializados\u00a0\u00a0\u00a0<\/p><br \/><p><b>Experimenta tu mejor versi\u00f3n\u00a0<\/b><\/p><p>En Concentrix, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes y sus clientes prosperan.\u00a0<\/p><p>Si todo esto suena como el siguiente paso perfecto en tu carrera profesional, queremos saber de ti. Aplica hoy mismo y descubre por qu\u00e9 m\u00e1s de 440.000 game-changers alrededor del mundo consideran a Concentrix su \u00abempleador preferido\u00bb.\u00a0<\/p><br \/><p><i>Ofrecemos igualdad de oportunidades de empleo\u00a0\u00a0<\/i><\/p><p><i>Nos comprometemos a ofrecer igualdad de oportunidades laborales a todos los candidatos, y un entorno de trabajo libre de discriminaci\u00f3n y acoso. Todas nuestras pr\u00e1cticas de contrataci\u00f3n se basan en las necesidades empresariales, los requisitos del puesto y las cualificaciones personales, sin tener en cuenta la identidad de g\u00e9nero, la edad, la religi\u00f3n, el origen \u00e9tnico, la situaci\u00f3n familiar o parental o cualquier otra clasificaci\u00f3n protegida por la legislaci\u00f3n nacional aplicable.\u00a0<\/i><\/p><p>R1761953<\/p>\",\"ats_external_id\":\"R1773798\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":\"1559.25\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-21T10:04:10.238+02:00\",\"created_at\":\"2026-10-19T16:08:03.924+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjI0?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjI0\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Spanish\",\"Galician\"],\"recruiter\":{\"email\":{\"address\":\"carlota.albert@concentrix.com\"},\"first_name\":\"Albert Rosario, Carlota\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103362408\",\"wid\":\"e7d9845c57a9101fa6acd0d0293a0000\",\"descriptor\":\"Carlota Albert Rosario (103362408)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391709\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Asesor-de-Servicio-al-cliente---Mercado-Gallego-o-Euskera----Presencial----AD03_R1773798\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Asesor-de-Servicio-al-cliente---Mercado-Gallego-o-Euskera----Presencial----AD03_R1773798\/apply\",\"job_requisition_id\":\"R1773798\"}],\"organizations\":[{\"wid\":\"3597a8640c3d101ef835aa336c940000\",\"descriptor\":\"W0ZPIK P_Sbt_Spain_Adevinta\",\"reference_id\":\"W0ZPIK\",\"custom_reference_id\":\"W0ZPIK\",\"company_reference_id\":null},{\"wid\":\"80767babee88101ee97f362833910000\",\"descriptor\":\"21955 - Adevinta - WHSBTSPAIN339\",\"reference_id\":\"WHSBTSPAIN339\",\"custom_reference_id\":\"WHSBTSPAIN339\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"abel.fernandez1@concentrix.com\"},\"first_name\":\"Abel Fernandez Caballero (102541489)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1773798\",\"wid\":\"8a186958fae310388e045ac44bfe0000\",\"descriptor\":\"Asesor de Servicio al cliente - Mercado Gallego o Euskera -  Presencial -  AD03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"847\",\"campaign_id\":\"28378\",\"campaign_title\":\"Sr. Specialist, Governance, Risk and Compliance (TCF) R1773267\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Specialist, Governance, Risk and Compliance (TCF)\",\"street\":\"IND Gurgaon - Bld 14 IT SEZ Unit 1, 17th C & D and Gd Flr D\",\"address\":\"IND Gurgaon - Bld 14 IT SEZ Unit 1, 17th C & D and Gd Flr D\",\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"postal_code\":\"122002\",\"region\":null,\"country\":\"India\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<h1>Job Description: Senior Specialist \u2013 AI Governance, Risk &amp; Compliance<\/h1><p><b>Function:<\/b> Governance, Risk &amp; Compliance<br \/><b>Role Level:<\/b> Senior Manager \/ Senior Specialist<\/p><h2><br \/>Role Overview<\/h2><p>We are seeking an experienced professional to support the development, implementation, and ongoing management of the organisation\u2019s AI Governance, Risk &amp; Compliance programme. The role will focus on AI risk assessments, governance documentation, Responsible AI practices, regulatory and standards alignment, and the establishment of consistent governance processes across the AI lifecycle.<br \/><\/p><p>The individual will work closely with the team, Data Privacy, Legal, Technology, AI Product teams, and other stakeholders to embed responsible, secure, compliant, and risk-informed AI practices across the organisation.<br \/><\/p><h2>Key Responsibilities<\/h2><ul><li><b>AI Governance &amp; Frameworks:<\/b> Support the development, implementation, and continuous improvement of the AI governance framework, policies, standards, procedures, and operating guidance.<\/li><li><b>AI Risk Management:<\/b> Manage AI risk assessments and related documentation, including risk identification, impact assessments, risk treatment plans, mitigation tracking, and periodic reviews.<\/li><li><b>ISO\/IEC 42001 &amp; AIMS:<\/b> Maintain and enhance the Artificial Intelligence Management System (AIMS) documentation, controls, evidence, objectives, metrics, and governance processes to support ongoing compliance and certification requirements.<\/li><li><b>Responsible AI:<\/b> Support implementation of Responsible AI principles, including fairness, transparency, accountability, human oversight, explainability, and appropriate use of AI.<\/li><li><b>AI Lifecycle Governance:<\/b> Establish and maintain governance requirements for AI use cases, AI-enabled solutions, Generative AI tools, <br \/><br \/>AI agents, and third-party AI services across their lifecycle.<\/li><li><b>Policy &amp; Guidance Development:<\/b> Develop and maintain AI governance policies, standards, guidelines, risk assessment methodologies, and practical Do\u2019s and Don\u2019ts for AI adoption and enablement.<\/li><li><b>Regulatory &amp; Standards Alignment:<\/b> Monitor relevant AI regulations, standards, and emerging requirements and translate them into actionable governance requirements and controls.<\/li><li><b>Governance Operations &amp; Reporting:<\/b> Coordinate AI governance reviews, maintain risk and compliance registers, track remediation actions, define programme metrics, and prepare management reporting.<\/li><li><b>Stakeholder Engagement:<\/b> Collaborate with Security, Privacy, Legal, Compliance, Enterprise Risk, Technology, and business teams to embed AI governance into existing risk management and operational processes.<\/li><li><b>Audit &amp; Assurance:<\/b> Coordinate AI-related client audits, evidence demonstration, and remediation of identified gaps.<\/li><li><b>AI Governance Awareness:<\/b> Support stakeholder awareness, training, and guidance to promote consistent adoption of AI governance requirements across the organisation.<\/li><li>Complete all assigned, mandatory training within the timeframe provided<\/li><li>Conduct and\/or participate in regularly scheduled 1:1 meetings with direct manager and\/or direct reports\u00a0<\/li><\/ul><h2><br \/>Required Qualifications &amp; Experience<\/h2><ul><li>Bachelor\u2019s degree in Information Security, Computer Science, Information Systems, Risk Management, Law, or a related discipline.<\/li><li>8\u201312 years of relevant experience in Governance, Risk &amp; Compliance, Information Security, Privacy, Technology Risk, or related fields, including meaningful experience in AI governance or AI risk management.<\/li><li>Practical understanding of AI risk assessment, Responsible AI principles, AI governance frameworks, and AI lifecycle controls.<\/li><li>Experience developing and maintaining governance documentation, policies, standards, procedures, risk registers, and compliance evidence.<\/li><li>Familiarity with ISO\/IEC 42001, ISO 27001, NIST AI Risk Management Framework, and applicable AI regulatory requirements.<\/li><li>Experience supporting audits, certification programmes, control assessments, risk remediation, and cross-functional governance initiatives.<\/li><li>Strong stakeholder management, analytical, documentation, communication, and programme coordination skills.<\/li><\/ul><h2><br \/>Preferred Attributes<\/h2><ul><li>Experience implementing or maintaining an AI Management System (AIMS) or an enterprise AI governance programme.<\/li><li>Exposure to Generative AI, large language models (LLMs), AI agents, AI-enabled products, and third-party AI platforms.<\/li><li>Ability to translate emerging AI risks, standards, and regulatory requirements into practical governance controls and business guidance.<\/li><li>Ability to work independently, manage multiple workstreams, and engage effectively with senior stakeholders and technical teams.<\/li><\/ul><h2><\/h2>\",\"ats_external_id\":\"R1773267\",\"location\":\"Gurugram, Hary\u0101na\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-10-23T18:08:40.663+08:00\",\"created_at\":\"2026-10-19T16:05:04.733+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODM3OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurgaon---Bld-14-IT-SEZ-Unit-1-17th-C--D-and-Gd-Flr-D\/Sr-Specialist--Governance--Risk-and-Compliance--TCF-_R1773267\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Governance Risk and Compliance\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f0138c497a976c10fed37\",\"descriptor\":\"Concentrix Daksh Services India Private Limited\",\"reference_id\":\"IDAKP\",\"organization_reference_id\":\"IDAKP\"},\"location\":{\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"122002\",\"primary_location\":{\"id\":\"IN-GUR-BLD14-04\",\"wid\":\"740544c0a47f017f0fc8838f1f118165\",\"descriptor\":\"IND Gurgaon - Bld 14 IT SEZ Unit 1, 17th C & D and Gd Flr D\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"prince.jha@concentrix.com\"},\"first_name\":\"Jha, Prince\"},\"categories\":[{\"descriptor\":\"CF Governance Risk and Compliance\"}],\"recruiters\":[{\"id\":\"101795595\",\"wid\":\"cc71ac991782016efd8d20da7e098145\",\"descriptor\":\"Prince Jha (101795595)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT1011\",\"descriptor\":\"Sr. Specialist, Governance, Risk and Compliance (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391993\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurgaon---Bld-14-IT-SEZ-Unit-1-17th-C--D-and-Gd-Flr-D\/Sr-Specialist--Governance--Risk-and-Compliance--TCF-_R1773267\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurgaon---Bld-14-IT-SEZ-Unit-1-17th-C--D-and-Gd-Flr-D\/Sr-Specialist--Governance--Risk-and-Compliance--TCF-_R1773267\/apply\",\"job_requisition_id\":\"R1773267\"}],\"organizations\":[{\"wid\":\"740544c0a47f01cec980062720118494\",\"descriptor\":\"SUPPORT - Global Security\",\"reference_id\":\"SUPPORT - Global Security_29042019_IND\",\"custom_reference_id\":\"SUPPORT - Global Security_29042019_IND\",\"company_reference_id\":null},{\"wid\":\"d05cdee976c310057a5b80e2c39d0000\",\"descriptor\":\"(CORP) Security_GRCC\",\"reference_id\":\"SECURITYGRCC\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f011e1eb9df9f1d113346\",\"descriptor\":\"SSS\",\"reference_id\":\"SSS\",\"custom_reference_id\":\"SSS\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f0138c497a976c10fed37\",\"descriptor\":\"Concentrix Daksh Services India Private Limited\",\"reference_id\":\"IDAKP\",\"custom_reference_id\":null,\"company_reference_id\":\"IDAKP\"},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"sandeep.bansal@concentrix.com\"},\"first_name\":\"Sandeep Bansal (121114)\"},\"category_groups\":[{\"id\":\"CF Global Security Group\",\"wid\":\"0227dc387a09019391b032fceb6566db\",\"descriptor\":\"Global Security Group\"}],\"job_requisition\":{\"id\":\"R1773267\",\"wid\":\"bdcecbf5fd1a10387647d87f05ef0000\",\"descriptor\":\"Sr. Specialist, Governance, Risk and Compliance (TCF)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T7\",\"wid\":\"3de6ae7f50f0101061226c9985b90000\",\"descriptor\":\"Grade T7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1497\",\"campaign_id\":\"1223\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1773736\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Support Consultant (English-speaking) \u2013 Onsite - MX01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalu\u00f1a\",\"country\":\"Spain\",\"short_description\":\" \",\"long_description\":\"<p><b>Experience the power of a game - changing career\u00a0<\/b><\/p><br \/><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><br \/><p>If you\u2019re looking to grow and be inspired, as a\u00a0<b>Fashion Support Consultant<\/b>\u00a0<b>in Barcelona (onsite),<\/b>\u00a0you will be part of our team of game-changers who are powering the brands of the future in fashion.\u00a0<\/p><br \/><p><b>Career growth and personal development\u00a0<\/b><\/p><br \/><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.\u00a0<\/p><br \/><p><b>What you will do in this role\u00a0<\/b><\/p><br \/><p>As a<b>\u00a0Fashion Support Consultant <\/b>on our team, you will:\u00a0<\/p><p>- Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users\u2019 demands.<br \/>- Log call details onto call management systems and provide response and resolution within SLA.<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers.<br \/>- Escalate potential service issues initially with Mentor. To follow all the processes and procedures of the project.<br \/>- Understand and comply with administrative duties\u00a0<\/p><br \/><p><b>\u00a0Your qualifications\u00a0\u00a0<\/b><\/p><br \/><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><br \/><p><b>\u00a0Concentrix\u00a0is a great match if you:\u00a0<\/b><\/p><br \/><p>- Are proficient or bilingual in English<br \/>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need<br \/>- Can take ownership of, and progress calls to resolution or to escalate call to resolution<br \/>- Have Working knowledge of IT Platform, equipment, and applications such as Windows\/MS Office\u00a0<\/p><br \/><p><b>It will be a\u00a0plus if you have:\u00a0<\/b><\/p><p>- Sales experience\u00a0\u00a0<\/p><br \/><p>If you feel you don\u2019t check every box, we encourage you to apply anyway. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.\u00a0<\/p><br \/><p><b>What\u2019s in it for you\u00a0<\/b><\/p><br \/><p>In this role, we offer benefits that help you support your <b>unique lifestyle:\u00a0<\/b><\/p><p>- Full-time 39 hours\/week fixed term contract: Monday to Friday, from 09:00 - 18:00<br \/>- Salary 19,623 euros gross\/year &#43; up to 1,200 euros gross\/year in bonus<br \/>- Great office location in Barcelona<br \/>- Full paid training on the company and the project you&#39;ll be working on<br \/>- Career development programs, specialized courses, and language classes\u00a0\u00a0<\/p><br \/><p><b>Experience the best version of you!\u00a0<\/b><\/p><br \/><p>At\u00a0<b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><br \/><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><br \/><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i><\/p><p>R1773736<\/p>\",\"ats_external_id\":\"R1773736\",\"location\":\"Barcelona, Catalu\u00f1a\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-23T12:25:42.970+02:00\",\"created_at\":\"2026-10-19T14:08:49.649+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjIz?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjIz\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"michaela.relovska1@concentrix.com\"},\"first_name\":\"Relovska, Michaela\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102541062\",\"wid\":\"da7d7d2449a2101033372d1d3dcd0000\",\"descriptor\":\"Michaela Relovska (102541062)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391687\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fashion-Support-Consultant--English-speaking----Onsite---MX01_R1773736\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fashion-Support-Consultant--English-speaking----Onsite---MX01_R1773736\/apply\",\"job_requisition_id\":\"R1773736\"}],\"organizations\":[{\"wid\":\"762a036300cf101eef7a8c667a460000\",\"descriptor\":\"20025 - Maxmara - WHSBTSPAIN150\",\"reference_id\":\"WHSBTSPAIN150\",\"custom_reference_id\":\"WHSBTSPAIN150\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"35ad68c732c0101fc4fa4eef9b8b0000\",\"descriptor\":\"W0ZOUL P_Sbt_Spain_Maxmara\",\"reference_id\":\"W0ZOUL\",\"custom_reference_id\":\"W0ZOUL\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"carolina.barbosa@concentrix.com\"},\"first_name\":\"Carolina Barbosa (102539317)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1773736\",\"wid\":\"bf25eae45592103886dec56371370000\",\"descriptor\":\"Fashion Support Consultant (English-speaking) \u2013 Onsite - MX01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1498\",\"campaign_id\":\"1222\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1773722\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Support Consultant (French-speaking) - On-site MX02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\" \",\"long_description\":\"<br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Experience the power of a game - changing career<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">If you\u2019re looking to grow and be inspired, as a <\/span><b><span style=\\\"font-size:inherit\\\">Fashion Support Consultant in Barcelona (On-site),<\/span><\/b><span style=\\\"font-size:inherit\\\"> you will be part of our team of game-changers who are powering the brands of the future in fashion.\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Career growth and personal development<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">What you will do in this role<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">As a <\/span><b><span style=\\\"font-size:inherit\\\">Fashion Support Consultant<\/span><\/b><span style=\\\"font-size:inherit\\\"> on our team, you will:\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users\u2019 demands.\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Log call details onto call management systems and provide response and resolution within SLA.\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Maintain service and product knowledge and expertise associated with applications specific to individual customers.\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Escalate potential service issues initially with Mentor. To follow all the processes and procedures of the project.\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Understand and comply with administrative duties\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Your qualifications\u00a0<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Concentrix is a great match if you:\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Are proficient or bilingual in French with an advanced level of English<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Have Working knowledge of IT Platform, equipment, and applications such as Windows\/MS Office\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">It will be a plus if you have:\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Sales experience\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">If you feel you don\u2019t check every box, we encourage you to apply anyway. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">What\u2019s in it for you<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Full-time 39 hours\/week temporary contract: Monday to Friday 9:00 - 18:00<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Salary <\/span><\/span>19.623,94<span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\"> euros gross\/year &#43; up to 1.200 euros gross\/year in bonus\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Good location in Barcelona<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Bring-a-friend (referral) bonus opportunities\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Full paid training on the company and the project you&#39;ll be working on\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Career development programs, specialized courses,\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Experience the best version of you!<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Concentrix is an equal opportunity employer<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><i><span style=\\\"font-size:inherit\\\">We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/i><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p>R1773722<\/p>\",\"ats_external_id\":\"R1773722\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-22T12:06:11.622+02:00\",\"created_at\":\"2026-10-19T14:08:49.257+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjIy?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjIy\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"French\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"michaela.relovska1@concentrix.com\"},\"first_name\":\"Relovska, Michaela\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102541062\",\"wid\":\"da7d7d2449a2101033372d1d3dcd0000\",\"descriptor\":\"Michaela Relovska (102541062)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391872\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fashion-Support-Consultant--French-speaking----On-site-MX02_R1773722\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fashion-Support-Consultant--French-speaking----On-site-MX02_R1773722\/apply\",\"job_requisition_id\":\"R1773722\"}],\"organizations\":[{\"wid\":\"762a036300cf101eef7a8c667a460000\",\"descriptor\":\"20025 - Maxmara - WHSBTSPAIN150\",\"reference_id\":\"WHSBTSPAIN150\",\"custom_reference_id\":\"WHSBTSPAIN150\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"35ad68c732c0101fc4fa4eef9b8b0000\",\"descriptor\":\"W0ZOUL P_Sbt_Spain_Maxmara\",\"reference_id\":\"W0ZOUL\",\"custom_reference_id\":\"W0ZOUL\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"carolina.barbosa@concentrix.com\"},\"first_name\":\"Carolina Barbosa (102539317)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1773722\",\"wid\":\"bdcecbf5fd1a103886286f412aad0000\",\"descriptor\":\"Fashion Support Consultant (French-speaking) - On-site MX02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1499\",\"campaign_id\":\"1219\",\"campaign_title\":\"Advisor II, B2B Sales R1773655\",\"campaign_type\":\"job_application\",\"job_title\":\"Lead Growth Representative - (Swedish speaking) - Hybrid - High Tech - HT02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalu\u00f1a\",\"country\":\"Spain\",\"short_description\":\" .\",\"long_description\":\"<p><span style=\\\"color:#000000\\\"><b>Experience the power of a game-changing career\u00a0<\/b><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Are you passionate about sales, technology and business growth? Do you enjoy identifying new opportunities, building relationships and helping businesses find the right solutions?\u00a0<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">At Concentrix, we are looking for a<b> Lead Growth Representative<\/b> to support\u00a0one of our projects, driving lead conversion, partner engagement and new business opportunities across the SMB segment.\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">In this role, you will work closely with partners, channel managers and sales teams to qualify opportunities, engage potential customers and accelerate the sales process. You&#39;ll combine proactive outreach, data-driven sales strategies and relationship building to help drive business growth.\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>What you will do in this role\u00a0<\/b><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">- Drive lead conversion and partner growth: Qualify and follow up on marketing-generated and partner-led opportunities, collaborate with partners and\u00a0 channel managers, and ensure opportunities progress efficiently through the sales pipeline.\u00a0<br \/>- Generate new business opportunities: Conduct proactive outreach through phone, email and LinkedIn to identify potential customers across the SMB and unattended customer segments. Research accounts, understand customer needs and communicate the value of\u00a0the\u00a0products and solutions.\u00a0<br \/>- Execute sales campaigns: Support targeted outbound campaigns, new product initiatives and regional sales strategies, working with country sales and channel teams to develop sales plans and re-engage stalled opportunities.\u00a0<br \/>- Manage CRM and sales performance: Maintain accurate and up-to-date records in Salesforce or similar CRM systems, monitor lead aging and conversion metrics, and ensure smooth handovers to account managers and inside sales teams.\u00a0<br \/>- Collaborate and continuously improve: Provide feedback on lead quality, identify opportunities to improve sales workflows and partner engagement, and follow up on outstanding opportunities to support faster sales cycles.\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>Your qualifications\u00a0<\/b><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">- Fluent or bilingual in Swedish plus advanced English\u00a0<br \/>- 1\u20133 years of experience in lead generation, sales development or inside sales, preferably in a B2B, high-tech or SaaS environment.\u00a0<br \/>- Proven experience in lead generation, cold calling and delivering sales pitches, with a strong focus on achieving or exceeding targets.\u00a0<br \/>- Excellent verbal communication, interpersonal and phone sales skills, with confidence engaging potential customers and business partners.\u00a0<br \/>- A strong interest in technology and the ability to explain product benefits in terms of customer needs; knowledge of the SMB market is a plus.\u00a0<br \/>- Experience with Salesforce or similar CRM platforms; familiarity with outreach tools such as Outreach or Salesloft is an advantage.\u00a0<br \/>- Strong analytical and organisational skills, including pipeline management, prioritisation and time management.\u00a0<br \/>- A proactive, goal-oriented and collaborative mindset, with the ability to adapt to a fast-paced, changing environment.\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>What&#39;s in it for you?\u00a0<\/b><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">- Full-time position: 39 hours per week, rotative Monday to Saturdayfrom 9:00 to 20:00\u00a0<br \/>- Salary base of 25.000 euros gross \/year plus up to 5.000 euros gross \/year plus private medical insurance\u00a0<br \/>- Training and development opportunities to help you grow your career.\u00a0<br \/>- Multicultural and dynamic work environment with colleagues from around the world.\u00a0<br \/>- Career growth opportunities within Concentrix.\u00a0<br \/>- Employee discounts on a wide range of products and services.\u00a0<br \/>- Wellbeing initiatives and access to resources to support your physical and mental health.\u00a0<br \/>- Modern office environment with a collaborative and supportive culture.\u00a0<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Experience the best version of you\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">At Concentrix, we believe that our people are at the heart of everything we do. We create an environment where you can develop your skills, take on new challenges and grow your career.\u00a0<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">If you&#39;re ready to take the next step in your sales career and help businesses discover the right technology solutions, we&#39;d love to hear from you!\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i>\u00a0<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><i>\u00a0<\/i>\u00a0<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><\/span><\/span><span style=\\\"color:#242424\\\">\u00a0R1773655<\/span><\/p><br \/>\",\"ats_external_id\":\"R1773655\",\"location\":\"Barcelona, Catalu\u00f1a\",\"job_type\":\"full_time\",\"salary\":\"2083.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-20T14:07:05.701+02:00\",\"created_at\":\"2026-10-19T10:04:38.546+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjE5?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjE5\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Swedish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"petronela.lukacova@concentrix.com\"},\"first_name\":\"Luk\u00e1\u010dov\u00e1, Petronela\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391581\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Lead-Growth-Representative----Swedish-speaking----Hybrid---High-Tech---HT02_R1773655\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Lead-Growth-Representative----Swedish-speaking----Hybrid---High-Tech---HT02_R1773655\/apply\",\"job_requisition_id\":\"R1773655\"}],\"organizations\":[{\"wid\":\"405fe07b5b201019ba50badb19d30000\",\"descriptor\":\"W0ZYPM Hpe Na Unattended Ldrs\",\"reference_id\":\"W0ZYPM\",\"custom_reference_id\":\"W0ZYPM\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"978bb4c816a510198d20227dfc770000\",\"descriptor\":\"25190 - Hewlett Packard Enterprise - 980007621\",\"reference_id\":\"980007621\",\"custom_reference_id\":\"980007621\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"sebastien.malgrand@concentrix.com\"},\"first_name\":\"Sebastien Malgrand (102614675)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1773655\",\"wid\":\"8ed43c726bcd10387b93156b58d90000\",\"descriptor\":\"Lead Growth Representative - (Swedish speaking) - Hybrid - High Tech - HT02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1688\",\"campaign_id\":\"1828\",\"campaign_title\":\" Tandem FA O2C SR \/ French \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior OTC Specialist Finance & Accounting (French-speaking)\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a&nbsp;<strong>Senior O2C Specialist in Porto, Portugal (On-Site)<\/strong>, you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Senior O2C Specialist, you will:<\/p>\\n<ul>\\n<li>Lead, manage and perform O2C operations: order management, billing, collections, cash application, and dispute resolution.<\/li>\\n<li>Prepare and Review AR aging reports, drive collection strategies, and reduce DSO.<\/li>\\n<li>Manage customer and internal stakeholder relationships, resolve escalated disputes, and negotiate payment terms.<\/li>\\n<li>Ensure compliance with Audit\/SOX\/internal controls, accounting standards, IFRS and tax implications.<\/li>\\n<li>Drive process automation, standardization, and efficiency initiatives.<\/li>\\n<li>Support month-end &amp; quarter-end closing, reconciliations, and reporting to senior management.<\/li>\\n<li>Train and mentor junior O2C specialists to build a strong team.<\/li>\\n<li>Collaborate with cross-functional teams (Sales, Logistics, Treasury, Tax).<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in French (written and spoken at C2 level) And proficiency in English (written and spoken at C1 level)<\/li>\\n<li>Have 5&ndash;7 years of experience in O2C \/ AR \/ Finance Operations, with at least 2 years in a supervisory\/lead role.<\/li>\\n<li>Deep knowledge of O2C processes, financial controls, and compliance frameworks.<\/li>\\n<li>Have strong analytical and problem-solving skills.<\/li>\\n<li>Have excellent stakeholder management and negotiation skills.<\/li>\\n<li>Have hands-on experience in ERP systems (SAP\/Oracle\/NetSuite\/Workday).<\/li>\\n<li>Have exposure to global business environments and multi-currency transactions.<\/li>\\n<li>Have leadership and mentoring capabilities.<\/li>\\n<li>Have advanced Excel and Reporting Skills<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Permanent Contract<\/li>\\n<li>Mon-Fri: 9AM-6PM<\/li>\\n<li>Health insurance since day 1<\/li>\\n<li>Relocation assistance included<\/li>\\n<li>Join a start-up project<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1828\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T09:28:31.783+01:00\",\"created_at\":\"2026-10-19T09:26:39.502+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODI4?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODI4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"848\",\"campaign_id\":\"28357\",\"campaign_title\":\"Sr. Specialist, Account Manager R1773182\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Specialist, Account Manager - Bilingual\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Senior Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the client\u2019s customers end-to-end, by renewing, expanding, and converting the service relationships our clients have with their existing customer base. The Senior Account Manager calls upon existing client customers to assess areas of opportunity, renew current service contracts, and convert customers to different services when applicable.\",\"long_description\":\"<ul><li>Ensure that client&#39;s customers are satisfied with our client&#39;s services and resolve escalated issues<\/li><li>Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals<\/li><li>Evaluate our client&#39;s customer needs and propose potential solutions<\/li><li>Be a single contact for our client&#39;s customer<\/li><li>Use data to fix customer concerns\/roadblocks prohibiting satisfaction<\/li><li>Manage external competitive pressures and handle objections<\/li><li>Work with multiple partners, building relationships with decision-makers at all levels<\/li><li>Manage sales territory and achieving monthly quotas<\/li><li>Negotiate in tough situations<\/li><li>Identify risk and barriers to success; develop contingency plans<\/li><li>Identify opportunities for additional product or service sales<\/li><li>Use data to help influence buying\/renewal process<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1773182\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"7000000\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-10-17T04:05:24.697+08:00\",\"created_at\":\"2026-10-17T04:04:17.558+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODM1Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Sr-Specialist--Account-Manager---Bilingual_R1773182\/apply\",\"head_count\":\"7\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"organization_reference_id\":\"WCO08\"},\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0110221\",\"primary_location\":{\"id\":\"CO-BOG-ECOTE-01\",\"wid\":\"d400e09d53be101d47a34dae35e30000\",\"descriptor\":\"COL Bogota - Cra. 15 #77-50\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"maria.agudelo2@concentrix.com\"},\"first_name\":\"Agudelo Rojas, Maria Camila\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102221383\",\"wid\":\"ee6dbd2e12bb100a8c41f358705e0000\",\"descriptor\":\"Miriam Janet De Lizardi Medina (102221383)\"},{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"},{\"id\":\"102600014\",\"wid\":\"da7d7d2449a21010319c49ab1ed70002\",\"descriptor\":\"Maria Camila Agudelo Rojas (102600014)\"},{\"id\":\"102600297\",\"wid\":\"da7d7d2449a21010318c33f0a6d00001\",\"descriptor\":\"Andres Felipe Casta\u00f1eda Ramirez (102600297)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"102600016\",\"wid\":\"da7d7d2449a21010319c28b058540000\",\"descriptor\":\"Angelina Pereira Usuga (102600016)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600290\",\"wid\":\"da7d7d2449a21010318c8161f2bb0002\",\"descriptor\":\"Paola Alvarez Angulo (102600290)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3229\",\"descriptor\":\"Sr. Specialist, Account Manager\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391201\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Sr-Specialist--Account-Manager---Bilingual_R1773182\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Sr-Specialist--Account-Manager---Bilingual_R1773182\/apply\",\"job_requisition_id\":\"R1773182\"}],\"organizations\":[{\"wid\":\"ad6658a0dd1910057c2a29e6135f0000\",\"descriptor\":\"9838 - Microsoft - S00013681\",\"reference_id\":\"S00013681\",\"custom_reference_id\":\"S00013681\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"8e0a68a0a3d6100580c9e88acac00000\",\"descriptor\":\"W0ZJ31 Microsoft Premier Services Nal\",\"reference_id\":\"W0ZJ31\",\"custom_reference_id\":\"W0ZJ31\",\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO08\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"sebastian.rozo@concentrix.com\"},\"first_name\":\"Sebastian Rozo Campos (103314997)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1773182\",\"wid\":\"d9cc5d93f8fd1037b1446902fe650000\",\"descriptor\":\"Sr. Specialist, Account Manager - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>5&#43; years working in sales or account management<\/li><li>Experience in high-volume calling<\/li><li>Previous experience with sales and customer experience<\/li><li>Enthusiasm for new technology<\/li><li>MS Office experience<\/li><li>Experience working with Salesforce.com or similar Client Relationship Management tool<\/li><li>Experience making decisions under conditions of uncertainty or limited data; evaluate all consequences<\/li><li>Experience providing and implementing solutions when needed<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"849\",\"campaign_id\":\"28356\",\"campaign_title\":\"Sr. Specialist, Account Manager R1773184\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Specialist, Account Manager - Bilingual\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Senior Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the client\u2019s customers end-to-end, by renewing, expanding, and converting the service relationships our clients have with their existing customer base. The Senior Account Manager calls upon existing client customers to assess areas of opportunity, renew current service contracts, and convert customers to different services when applicable.\",\"long_description\":\"<ul><li>Ensure that client&#39;s customers are satisfied with our client&#39;s services and resolve escalated issues<\/li><li>Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals<\/li><li>Evaluate our client&#39;s customer needs and propose potential solutions<\/li><li>Be a single contact for our client&#39;s customer<\/li><li>Use data to fix customer concerns\/roadblocks prohibiting satisfaction<\/li><li>Manage external competitive pressures and handle objections<\/li><li>Work with multiple partners, building relationships with decision-makers at all levels<\/li><li>Manage sales territory and achieving monthly quotas<\/li><li>Negotiate in tough situations<\/li><li>Identify risk and barriers to success; develop contingency plans<\/li><li>Identify opportunities for additional product or service sales<\/li><li>Use data to help influence buying\/renewal process<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1773184\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"7000000\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-10-17T04:05:24.553+08:00\",\"created_at\":\"2026-10-17T04:04:17.345+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODM1Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Sr-Specialist--Account-Manager---Bilingual_R1773184\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"organization_reference_id\":\"WCO08\"},\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0110221\",\"primary_location\":{\"id\":\"CO-BOG-ECOTE-01\",\"wid\":\"d400e09d53be101d47a34dae35e30000\",\"descriptor\":\"COL Bogota - Cra. 15 #77-50\"}},\"languages\":[\"Spanish\",\"Portuguese\"],\"recruiter\":{\"email\":{\"address\":\"maria.agudelo2@concentrix.com\"},\"first_name\":\"Agudelo Rojas, Maria Camila\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102221383\",\"wid\":\"ee6dbd2e12bb100a8c41f358705e0000\",\"descriptor\":\"Miriam Janet De Lizardi Medina (102221383)\"},{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"},{\"id\":\"102600014\",\"wid\":\"da7d7d2449a21010319c49ab1ed70002\",\"descriptor\":\"Maria Camila Agudelo Rojas (102600014)\"},{\"id\":\"102600297\",\"wid\":\"da7d7d2449a21010318c33f0a6d00001\",\"descriptor\":\"Andres Felipe Casta\u00f1eda Ramirez (102600297)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"102600016\",\"wid\":\"da7d7d2449a21010319c28b058540000\",\"descriptor\":\"Angelina Pereira Usuga (102600016)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600290\",\"wid\":\"da7d7d2449a21010318c8161f2bb0002\",\"descriptor\":\"Paola Alvarez Angulo (102600290)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3229\",\"descriptor\":\"Sr. Specialist, Account Manager\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391303\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Sr-Specialist--Account-Manager---Bilingual_R1773184\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Sr-Specialist--Account-Manager---Bilingual_R1773184\/apply\",\"job_requisition_id\":\"R1773184\"}],\"organizations\":[{\"wid\":\"ad6658a0dd1910057c2a29e6135f0000\",\"descriptor\":\"9838 - Microsoft - S00013681\",\"reference_id\":\"S00013681\",\"custom_reference_id\":\"S00013681\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"8e0a68a0a3d6100580c9e88acac00000\",\"descriptor\":\"W0ZJ31 Microsoft Premier Services Nal\",\"reference_id\":\"W0ZJ31\",\"custom_reference_id\":\"W0ZJ31\",\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO08\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"sebastian.rozo@concentrix.com\"},\"first_name\":\"Sebastian Rozo Campos (103314997)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1773184\",\"wid\":\"c9c53432f5071037b61888614cc50000\",\"descriptor\":\"Sr. Specialist, Account Manager - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>5&#43; years working in sales or account management<\/li><li>Experience in high-volume calling<\/li><li>Previous experience with sales and customer experience<\/li><li>Enthusiasm for new technology<\/li><li>MS Office experience<\/li><li>Experience working with Salesforce.com or similar Client Relationship Management tool<\/li><li>Experience making decisions under conditions of uncertainty or limited data; evaluate all consequences<\/li><li>Experience providing and implementing solutions when needed<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"850\",\"campaign_id\":\"28309\",\"campaign_title\":\"Director, Sales R1773347\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Business Development Manager (w\/m\/d) Forderungsmanagement & Collections\",\"street\":\"DEU  Osnabr\u00fcck Work-at-Home\",\"address\":\"DEU  Osnabr\u00fcck Work-at-Home\",\"city\":\"Osnabr\u00fcck\",\"state\":\"Lower Saxony\",\"postal_code\":\"49078\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"\",\"long_description\":\"<p>Du m\u00f6chtest Unternehmen dabei unterst\u00fctzen, ihre Prozesse im Forderungsmanagement effizienter aufzustellen und mit deiner fachlichen Expertise nachhaltige L\u00f6sungen zu entwickeln? <\/p><br \/><p>Als <b>Senior Business Development Manager (w\/m\/d) Forderungsmanagement &amp; Collections<\/b> kombinierst du tiefes Branchenwissen mit einem ausgepr\u00e4gten Beratungsansatz. Du entwickelst eigenverantwortlich neue Gesch\u00e4ftsm\u00f6glichkeiten im Bereich Forderungsmanagement, Inkasso und Business Process Outsourcing (BPO) und begleitest Kunden von der ersten Bedarfsanalyse bis zur Entwicklung passgenauer L\u00f6sungskonzepte. Dabei arbeitest du eng mit unseren Key Account Managern zusammen, \u00fcbernimmst jedoch die fachliche Verantwortung f\u00fcr dein Marktsegment und treibst dessen Wachstum aktiv voran. <\/p><br \/><p>Werde Teil eines erfahrenen Teams und gestalte die Zukunft moderner Forderungsmanagement-Services aktiv mit! <\/p><br \/><p>Und zwar mit folgenden Rahmenbedingungen: <\/p><p>Start ab sofort | Vollzeit | Standort Deutschland \u2013 100 % Homeoffice m\u00f6glich | Deutsch (C2) &amp; Englisch (C1) | unbefristet <\/p><br \/><p><b>Deine Aufgaben<\/b><\/p><p>Als Senior Business Development Manager (w\/m\/d) Forderungsmanagement &amp; Collections in unserem Team wirst du: <\/p><ul><li>Unsere Bestandskunden bei der Weiterentwicklung ihrer Prozesse im Bereich <b>Forderungsmanagement<\/b>, <b>Inkasso (Debt Collection)<\/b> und <b>Debitorenmanagement<\/b> beraten.<\/li><li>Als fachlicher Ansprechpartner f\u00fcr komplexe Fragestellungen rund um <b>Collections<\/b>, <b>Mahnwesen<\/b>, <b>Forderungsmanagement<\/b> und <b>Outsourcing-L\u00f6sungen<\/b> fungieren.<\/li><li>Eigenverantwortlich <b>Gesch\u00e4ftspotenziale<\/b> im Bereich <b>Forderungsmanagement &amp; Collections<\/b> identifizieren, entwickeln und Kunden bei der Einf\u00fchrung neuer Services, Prozesse und <b>Outsourcing-L\u00f6sungen<\/b> beraten.<\/li><li>Kundenanforderungen analysieren und diese gemeinsam mit unseren <b>Delivery- und Operations-Teams<\/b> in passgenaue <b>BPO-L\u00f6sungen<\/b> \u00fcbersetzen.<\/li><li><b>Ausschreibungen<\/b>, <b>Angebotsprozesse<\/b>, <b>Business Cases<\/b> und <b>Solution Designs<\/b> fachlich begleiten.<\/li><li>Als Sparringspartner auf <b>Management-Ebene<\/b> nachhaltige und vertrauensvolle <b>Kundenbeziehungen<\/b> aufbauen und weiterentwickeln.<\/li><li><b>Markttrends<\/b> und <b>regulatorische Entwicklungen<\/b> im Bereich Forderungsmanagement beobachten und daraus Impulse f\u00fcr innovative L\u00f6sungen ableiten.<\/li><li>Eng mit internen Experten aus <b>Operations<\/b>, <b>Delivery<\/b> und <b>Transformation<\/b> zusammenarbeiten, um eine erfolgreiche Umsetzung kundenspezifischer L\u00f6sungen sicherzustellen.<\/li><\/ul><br \/><p><b>Dein Profil<\/b><\/p><p>Concentrix passt perfekt zu dir, wenn du:<\/p><ul><li>\u00dcber mehrj\u00e4hrige Berufserfahrung im <b>Forderungsmanagement<\/b>, <b>Inkasso<\/b>, <b>Collections<\/b>, <b>Accounts Receivable Management (ARM)<\/b> oder <b>Credit Management<\/b> verf\u00fcgst.<\/li><li>Idealerweise bereits bei einem <b>Inkassodienstleister<\/b>, <b>BPO-Anbieter<\/b>, <b>Finanzdienstleister<\/b>, <b>Payment-Anbieter<\/b> oder einer <b>Bank<\/b> gearbeitet hast.<\/li><li>Erfahrung in der Entwicklung von <b>Gesch\u00e4ftspotenzialen<\/b>, der Erstellung von <b>Business Cases<\/b> oder der Positionierung komplexer <b>Dienstleistungen<\/b> und <b>Outsourcing-L\u00f6sungen<\/b> mitbringst.<\/li><li>Die operativen Prozesse entlang des <b>Order-to-Cash-(O2C)-Lifecycles<\/b> verstehst und aktiv mitgestaltet hast.<\/li><li>Erfahrung in der Beratung von Kunden zu Themen wie <b>Inkasso<\/b>, <b>Outsourcing<\/b>, <b>Prozessoptimierung<\/b>, <b>Transformation<\/b> oder <b>Collections Strategy<\/b> mitbringst.<\/li><li>Spa\u00df daran hast, Kundenanforderungen zu verstehen und gemeinsam tragf\u00e4hige L\u00f6sungen f\u00fcr komplexe fachliche und operative Herausforderungen zu entwickeln.<\/li><li>Erfahrungen mit <b>Business Process Outsourcing (BPO)<\/b>, <b>Shared Services<\/b> oder <b>Managed Services<\/b> gesammelt hast.<\/li><li>Kenntnisse im <b>Credit Risk Management<\/b>, <b>Risikomanagement<\/b> oder angrenzenden Prozessen im <b>Forderungs- und Debitorenmanagement<\/b> mitbringst.<\/li><li>Idealerweise Erfahrung im Umfeld von <b>Financial Services<\/b>, <b>Banking<\/b>, <b>Payment<\/b>, <b>Telekommunikation<\/b>, <b>Energieversorgung<\/b> oder <b>BPO<\/b> gesammelt hast.<\/li><li>Dich sicher auf <b>Management-Ebene<\/b> bewegst und langfristige <b>Kundenbeziehungen<\/b> aufbauen sowie weiterentwickeln kannst.<\/li><li>Eine hohe Affinit\u00e4t f\u00fcr <b>Digitalisierung<\/b>, <b>Prozessverbesserungen<\/b> und <b>innovative Technologien<\/b> mitbringst.<\/li><li>\u00dcber <b>sehr gute Deutschkenntnisse (C2)<\/b> sowie <b>gute Englischkenntnisse (C1)<\/b> verf\u00fcgst.<\/li><\/ul><br \/><p><b>Unsere Benefits <\/b><\/p><ul><li>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst\u00fctzen: <\/li><li>Ein internationales und dynamisches Arbeitsumfeld mit einem unbefristeten Arbeitsvertrag. <\/li><li>100% Homeoffice und flexible Arbeitszeiten. <\/li><li>Eine betriebliche Altersvorsorge und steuerliche Vorteile. <\/li><li>Kostenloser Zugang zu LinkedIn Learning und der Concentrix University. <\/li><li>Weiterbildungs- und Entwicklungsm\u00f6glichkeiten. <\/li><li>Internationale Karriereperspektiven innerhalb der Concentrix-Gruppe. <\/li><li>Corporate Benefits und Sportangebote (z. B. eine gef\u00f6rderte Mitgliedschaft bei Wellhub).  <\/li><\/ul><br \/><p><b>Wenn das nach deinem n\u00e4chsten beruflichen Schritt klingt, dann m\u00f6chten wir dich unbedingt kennenlernen. <\/b><\/p><p>Bewirb dich jetzt direkt \u00fcber unser Online-Formular: <\/p><p>https:\/\/jobs.concentrix.com <\/p><br \/><p><b>Du hast noch Fragen? <\/b><\/p><p>Bei R\u00fcckfragen steht dir Lena Barta unter lena.barta&#64;concentrix.com gerne zur Verf\u00fcgung. <\/p><br \/><p><b>Das sind wir <\/b><\/p><p>Concentrix ist ein weltweit f\u00fchrendes Unternehmen im Bereich Customer Experience und Business Solutions. Mit \u00fcber 440.000 Mitarbeitenden in mehr als 40 L\u00e4ndern unterst\u00fctzen wir Top-Marken mit innovativen Services und digitalen L\u00f6sungen.  <\/p><br \/><p><b>Vielfalt und Chancengleichheit geh\u00f6ren zu den gelebten Grundwerten bei Concentrix <\/b><\/p><p><i>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur\u00e4umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel\u00e4stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch\u00e4ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R\u00fccksicht auf Herkunft, Alter, Geschlechtsidentit\u00e4t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch\u00fctzte Klassifizierung. <\/i><\/p><p><i>Bewerbungen von Menschen mit Behinderung sind ausdr\u00fccklich erw\u00fcnscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst\u00fctzung an, um den f\u00fcr dich passenden Arbeitsplatz zu schaffen.  <\/i><\/p><br \/><p>#LIREMOTE #CNXEMEA #EMEACNX<\/p>\",\"ats_external_id\":\"R1773347\",\"location\":\"Osnabr\u00fcck, Lower Saxony\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-16T22:10:01.077+08:00\",\"created_at\":\"2026-10-16T22:06:03.570+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODMwOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU--Osnabrck-Work-at-Home\/Senior-Business-Development-Manager--w-m-d--Forderungsmanagement---Collections_R1773347\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Osnabr\u00fcck\",\"state\":\"Lower Saxony\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"49078\",\"primary_location\":{\"id\":\"DE-WAH-OSNAB-00\",\"wid\":\"632bd42796ce016255c5867f6308a845\",\"descriptor\":\"DEU  Osnabr\u00fcck Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"lena.barta@concentrix.com\"},\"first_name\":\"Barta, Lena\"},\"categories\":[{\"descriptor\":\"CF Sales\"}],\"recruiters\":[{\"id\":\"102575142\",\"wid\":\"da7d7d2449a21010325e9b28f0540000\",\"descriptor\":\"Carolin Timmins (102575142)\"},{\"id\":\"102575204\",\"wid\":\"da7d7d2449a21010325d5d387fd00000\",\"descriptor\":\"Lena Barta (102575204)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1413\",\"descriptor\":\"Director, Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391172\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU--Osnabrck-Work-at-Home\/Senior-Business-Development-Manager--w-m-d--Forderungsmanagement---Collections_R1773347\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU--Osnabrck-Work-at-Home\/Senior-Business-Development-Manager--w-m-d--Forderungsmanagement---Collections_R1773347\/apply\",\"job_requisition_id\":\"R1773347\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"thomas.kaschner@concentrix.com\"},\"first_name\":\"Thomas Kaschner (103543429)\"},\"category_groups\":[{\"id\":\"CF Sales_Account Management Group\",\"wid\":\"0227dc387a0901ea4514e199ed6567ed\",\"descriptor\":\"Sales & Account Management Group\"}],\"job_requisition\":{\"id\":\"R1773347\",\"wid\":\"c59fc3cc3f9a10379f605c6af50b0000\",\"descriptor\":\"Senior Business Development Manager (w\/m\/d) Forderungsmanagement & Collections\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_5\",\"wid\":\"0227dc387a0901c813f4eca7e0659532\",\"descriptor\":\"Grade 5\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"851\",\"campaign_id\":\"28299\",\"campaign_title\":\"Associate, Facilities R1770621\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Facilities\",\"street\":\"PHL Quezon City - Spark Place 11th Flr\",\"address\":\"PHL Quezon City - Spark Place 11th Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"Facilities Engineer is responsible for overseeing overall site operation mainly focusing on critical equipment maintenance, compliance and process optimization. This role emphasizes implementing critical activity and ensuring business continuity, site safety and compliance to all regulatory requirement.\",\"long_description\":\"<p><\/p><ul><li>Supervise the maintenance, repair, and upkeep of facilities, equipment, utilities and stakeholders to ensure smooth day-to-day operation.<\/li><li>Plan, schedule and monitor preventive and corrective maintenance activities to eliminate\/minimize downtime and extend asset life. Knowledge in creating and implementing 52 week calendar<\/li><li>Implement renovation projects, facility improvement, inspection and maintenance program.<\/li><li>Implement and oversee maintenance services involving electrical, mechanical, auxiliary, plumbing, carpentry, masonry, and general building repair.<\/li><li>Manage and coordinate external contractors and vendors for maintenance services, capital projects, and material procurement.<\/li><li>Ensure compliance with building codes, occupational health and safety regulations, environment standards and company policies.<\/li><li>Monitor maintenance budget, control operating cost and recommend cost-efficient solutions for facility management<\/li><li>Lead initiative to improve energy efficiency, waste reduction, workplace safety and operational effectiveness.<\/li><li>Supervise, coach and develop maintenance staff (technician and housekeeping) to ensure quality workmanship, productivity and adherence to safety standard.<\/li><li>Respond promptly to facility-related issues and implement corrective actions to minimize operational disruption.<\/li><li>Responsible for maintaining the infrastructure and equipment of the site<\/li><li>Implement Preventive and corrective maintenance of critical equipment<\/li><li>Analyze and create processes for technical team<\/li><li>Coordinate with building property management<\/li><li>Helpdesk monitoring<\/li><li>Conduct day to day audit to ensure site is always visit\/audit ready<\/li><\/ul>\",\"ats_external_id\":\"R1770621\",\"location\":\"Quezon City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"22256.2\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-10-16T20:09:50.630+08:00\",\"created_at\":\"2026-10-16T20:06:33.988+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODI5OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Spark-Place-11th-Flr\/Associate--Facilities_R1770621\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Facility Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-CUB-SPARK-06\",\"wid\":\"740544c0a47f013df9537a8e1f11c362\",\"descriptor\":\"PHL Quezon City - Spark Place 11th Flr\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"chayannmarie.consemino@concentrix.com\"},\"first_name\":\"Consemino, Chayann Marie\"},\"categories\":[{\"descriptor\":\"CF Facility Management\"}],\"recruiters\":[{\"id\":\"101455962\",\"wid\":\"53452289b04801f89dac8debf232d544\",\"descriptor\":\"Chayann Marie Consemino (101455962)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1087\",\"descriptor\":\"Associate, Facilities\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391170\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Spark-Place-11th-Flr\/Associate--Facilities_R1770621\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Spark-Place-11th-Flr\/Associate--Facilities_R1770621\/apply\",\"job_requisition_id\":\"R1770621\"}],\"organizations\":[{\"wid\":\"f9af6d7260980198e733e61f3c0640c2\",\"descriptor\":\"(SITE) ADMINISTRATION \/ FACILITIES\",\"reference_id\":\"ADMINFACILITIES\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jay.abrillojr@concentrix.com\"},\"first_name\":\"Jay Abrillo Jr (100427982)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1770621\",\"wid\":\"c59fc3cc3f9a103798bb2e7df2520000\",\"descriptor\":\"Associate, Facilities\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>Other tasks that may add needed by the role and the company.<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1886\",\"campaign_id\":\"req-9f9c784a20696080\",\"campaign_title\":\"Automotive Customer Service Rep (Bilingual: French \/ English) On-site\",\"campaign_type\":null,\"job_title\":\"Automotive Customer Service Rep (Bilingual: French \/ English) On-site\",\"street\":null,\"address\":null,\"city\":\"Hamilton\",\"state\":\"Ontario\",\"postal_code\":\"L8P 4V2\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Hamilton, ON, as an Automotive Customer Service Representative! We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then an Automotive Customer Service Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As an Automotive Customer Service Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>&nbsp;<\/p><p>As an Automotive Customer Service Representative, you will:<\/p><ul><li><p>Passionately assist automotive customers, respond to their questions and inquiries, and resolve any concerns regarding the client's products and\/or services.<\/p><\/li><li><p>Effectively troubleshoot technical issues of hardware, software, networking, or other client products, make follow-up outbound calls to customers or other parties, and follow appropriate escalation paths as needed.<\/p><\/li><li><p>Provide inbound customer support for customers to resolve technical issues, billing concerns and vehicle connectivity needs<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile<br><\/p><\/li><\/ul><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>&nbsp;<\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Automotive Customer Service Representative role include:<\/p><ul><li><p>18 years or older with secondary education<\/p><\/li><li><p>Talent, passion, and patience to deliver excellence in customer service<\/p><\/li><li><p>1-3 years of customer service work experience (in a Contact Centre environment preferred)<\/p><\/li><li><p>You will be expected to utilize multiple systems on a PC throughout your day to day and must pass technical assessments to show those skills.<\/p><\/li><li><p>Able to speak, write and understand English and French which will be confirmed by an assessment<\/p><\/li><li><p>Be able to pass a typing test with at least 30WPM<strong><br><\/strong><\/p><\/li><\/ul><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary for this position is $23.00\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>Automotive Purchase Discounts<\/p><\/li><li><p>Paid training and opportunities for lucrative referral bonuses<\/p><\/li><li><p>Medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more to support the community and the world<\/p><\/li><li><p>Company networking and leadership opportunities with organized groups in the following topics: Professional Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), and Health and Wellness<\/p><\/li><li><p>Locker rooms, staff kitchen and vending, Food Court within 2 minute\u2019s walk, lounge area with TV, and more<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements:&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement:<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI):<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization:<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><p><\/p><p><strong>Exigences physiques et cognitives<br><\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <br><\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<br><\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<br><\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<br><\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. <strong><br><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-9f9c784a20696080\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-21T14:00:41.033Z\",\"created_at\":\"2026-10-16T19:31:39.059Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/5Q4XV9FKC13KF4PXBAE9MBDKD565FZWQ\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/5Q4XV9FKC13KF4PXBAE9MBDKD565FZWQ\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null},{\"id\":\"852\",\"campaign_id\":\"28291\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1771136\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Software Engineer (TCF)\",\"street\":\"PHL Work-at-Home\",\"address\":\"PHL Work-at-Home\",\"city\":\"PHL\",\"state\":\"Abra\",\"postal_code\":\"2800\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Design, build, and integrate the patient, clinic staff, and doctor applications on a cloud-native, AI-enabled healthcare platform running on GCP and Azure. You will work across all Experience and Care apps and their integrations with external healthcare systems, and you\u2019ll extend the existing .NET clinic app rather than start over.<\/p><br \/><p><b>Responsibilities<\/b><\/p><br \/><ul><li>Build features end to end: React\/Next.js web screens, React Native mobile screens, .NET (ASP.NET Core) APIs, and the PostgreSQL data behind them.<\/li><li>Deliver Phase 2 features: the mobile app, teleconsultation, medication management, the feedback\/survey platform, and AI assistants for patients, clinic staff, and doctors\/specialists.<\/li><li>Build and maintain connectors to labs, EHRs, imaging (PACS), pharmacies, payers, and devices using FHIR, HL7v2, DICOM, REST\/SOAP, SFTP, and webhooks.<\/li><li>Map partner data to FHIR resources and validate it. Match patients and orders, quarantine records that don\u2019t match, and support reconciliation and replay.<\/li><li>Build long-running clinical workflows in Temporal (.NET SDK), such as lab orders, result review, critical result alerts, and medication change approvals.<\/li><li>Use idempotency, the outbox pattern, and event messaging (Kafka, Pub\/Sub, or Service Bus) so no clinical action is lost or duplicated.<\/li><li>Connect AI assistant features to care services through secure, permission-scoped tools, and require clinician approval before AI output affects clinical records.<\/li><li>Build secure login, consent, and access rules by tenant, patient, and purpose of use (OIDC, OPA). Secure partner connections with mTLS\/OAuth.<\/li><li>Package and deploy services as containers on Kubernetes (GKE\/AKS) through CI\/CD and GitOps, with health checks and autoscaling.<\/li><li>Keep patient data out of logs, caches, and the browser.<\/li><li>Write unit and integration tests. Review code and mentor engineers.<\/li><li>Complete all assigned, mandatory training within the timeframe provided<\/li><li>Conduct and\/or participate in regularly scheduled 1:1 meetings with direct manager and\/or direct reports\u00a0<\/li><\/ul><br \/><p><b>Requirements<\/b><\/p><ul><li>5&#43; years in full stack development.<\/li><li>Strong C#\/.NET skills (ASP.NET Core, Entity Framework Core, Web API).<\/li><li>Strong React\/TypeScript skills (Next.js). React Native experience.<\/li><li>Hands-on healthcare integration experience with at least one of FHIR, HL7v2, or DICOM.<\/li><li>Experience with PostgreSQL, REST\/GraphQL, messaging\/event-driven systems, and OIDC\/OAuth2.<\/li><li>Experience with Docker, Kubernetes (GKE or AKS), and CI\/CD pipelines.<\/li><li>Experience integrating LLM\/AI features into applications, such as calling model APIs, retrieval (RAG), or tool calling.<\/li><li>Strong plus: Temporal or another workflow engine, Mirth Connect, HAPI FHIR, WebRTC\/LiveKit, OPA, and HIPAA or data privacy experience.<\/li><li>Bachelor\u2019s degree in Computer Science or equivalent experience.<\/li><\/ul>\",\"ats_external_id\":\"R1771136\",\"location\":\"PHL, Abra\",\"job_type\":\"full_time\",\"salary\":\"1560000\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-10-16T22:06:06.939+08:00\",\"created_at\":\"2026-10-16T18:06:51.430+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODI5MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Work-at-Home\/Sr-Software-Engineer--TCF-_R1771136\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01dcb583aa76c10ff437\",\"descriptor\":\"Concentrix Daksh Services Philippines Corporation\",\"reference_id\":\"IDAKS\",\"organization_reference_id\":\"IDAKS\"},\"location\":{\"city\":\"PHL\",\"state\":\"Abra\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2800\",\"primary_location\":{\"id\":\"PH-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e434babb49c357\",\"descriptor\":\"PHL Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"eleanor.dumaboc@concentrix.com\"},\"first_name\":\"Dumaboc, Eleanor\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102201396\",\"wid\":\"b51b0f5854f01023a1142ef9621b0000\",\"descriptor\":\"Eleanor Dumaboc (102201396)\"},{\"id\":\"102474987\",\"wid\":\"8845dcaeacef103757b9779b87bd0000\",\"descriptor\":\"Janeil Pranada (102474987)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391229\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Work-at-Home\/Sr-Software-Engineer--TCF-_R1771136\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Work-at-Home\/Sr-Software-Engineer--TCF-_R1771136\/apply\",\"job_requisition_id\":\"R1771136\"}],\"organizations\":[{\"wid\":\"740544c0a47f01dcb583aa76c10ff437\",\"descriptor\":\"Concentrix Daksh Services Philippines Corporation\",\"reference_id\":\"IDAKS\",\"custom_reference_id\":null,\"company_reference_id\":\"IDAKS\"},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"8f4c04bd6f45014834d3d207721abe0e\",\"descriptor\":\"(CORP) IT - INFRA SHARED SVCS\",\"reference_id\":\"CORPITINFRASS\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"chaohui.he@concentrix.com\"},\"first_name\":\"Chaohui He (007864)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1771136\",\"wid\":\"dd13b2c2f2ce1037967759a8e0160000\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"853\",\"campaign_id\":\"28290\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1771151\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Software Engineer (TCF)\",\"street\":\"PHL Work-at-Home\",\"address\":\"PHL Work-at-Home\",\"city\":\"PHL\",\"state\":\"Abra\",\"postal_code\":\"2800\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"Design, build, and integrate the patient, clinic staff, and doctor applications on a cloud-native, AI-enabled healthcare platform running on GCP and Azure. You will work across all Experience and Care apps and their integrations with external healthcare systems, and you\u2019ll extend the existing .NET clinic app rather than start over.\",\"long_description\":\"<p>Design, build, and integrate the patient, clinic staff, and doctor applications on a cloud-native, AI-enabled healthcare platform running on GCP and Azure. You will work across all Experience and Care apps and their integrations with external healthcare systems, and you\u2019ll extend the existing .NET clinic app rather than start over.<\/p><br \/><p><b>Responsibilities<\/b><\/p><ul><li>Build features end to end: React\/Next.js web screens, React Native mobile screens, .NET (ASP.NET Core) APIs, and the PostgreSQL data behind them.<\/li><li>Deliver Phase 2 features: the mobile app, teleconsultation, medication management, the feedback\/survey platform, and AI assistants for patients, clinic staff, and doctors\/specialists.<\/li><li>Build and maintain connectors to labs, EHRs, imaging (PACS), pharmacies, payers, and devices using FHIR, HL7v2, DICOM, REST\/SOAP, SFTP, and webhooks.<\/li><li>Map partner data to FHIR resources and validate it. Match patients and orders, quarantine records that don\u2019t match, and support reconciliation and replay.<\/li><li>Build long-running clinical workflows in Temporal (.NET SDK), such as lab orders, result review, critical result alerts, and medication change approvals.<\/li><li>Use idempotency, the outbox pattern, and event messaging (Kafka, Pub\/Sub, or Service Bus) so no clinical action is lost or duplicated.<\/li><li>Connect AI assistant features to care services through secure, permission-scoped tools, and require clinician approval before AI output affects clinical records.<\/li><li>Build secure login, consent, and access rules by tenant, patient, and purpose of use (OIDC, OPA). Secure partner connections with mTLS\/OAuth.<\/li><li>Package and deploy services as containers on Kubernetes (GKE\/AKS) through CI\/CD and GitOps, with health checks and autoscaling.<\/li><li>Keep patient data out of logs, caches, and the browser.<\/li><li>Write unit and integration tests. Review code and mentor engineers.<\/li><li>Complete all assigned, mandatory training within the timeframe provided<\/li><li>Conduct and\/or participate in regularly scheduled 1:1 meetings with direct manager and\/or direct reports\u00a0<\/li><\/ul><br \/><p><b>Requirements<\/b><\/p><ul><li>5&#43; years in full stack development.<\/li><li>Strong C#\/.NET skills (ASP.NET Core, Entity Framework Core, Web API).<\/li><li>Strong React\/TypeScript skills (Next.js). React Native experience.<\/li><li>Hands-on healthcare integration experience with at least one of FHIR, HL7v2, or DICOM.<\/li><li>Experience with PostgreSQL, REST\/GraphQL, messaging\/event-driven systems, and OIDC\/OAuth2.<\/li><li>Experience with Docker, Kubernetes (GKE or AKS), and CI\/CD pipelines.<\/li><li>Experience integrating LLM\/AI features into applications, such as calling model APIs, retrieval (RAG), or tool calling.<\/li><li>Strong plus: Temporal or another workflow engine, Mirth Connect, HAPI FHIR, WebRTC\/LiveKit, OPA, and HIPAA or data privacy experience.<\/li><li>Bachelor\u2019s degree in Computer Science or equivalent experience.<\/li><\/ul>\",\"ats_external_id\":\"R1771151\",\"location\":\"PHL, Abra\",\"job_type\":\"full_time\",\"salary\":\"1560000\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-10-19T16:05:12.846+08:00\",\"created_at\":\"2026-10-16T18:06:51.213+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODI5MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Work-at-Home\/Sr-Software-Engineer--TCF-_R1771151\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01dcb583aa76c10ff437\",\"descriptor\":\"Concentrix Daksh Services Philippines Corporation\",\"reference_id\":\"IDAKS\",\"organization_reference_id\":\"IDAKS\"},\"location\":{\"city\":\"PHL\",\"state\":\"Abra\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2800\",\"primary_location\":{\"id\":\"PH-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e434babb49c357\",\"descriptor\":\"PHL Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"eleanor.dumaboc@concentrix.com\"},\"first_name\":\"Dumaboc, Eleanor\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102201396\",\"wid\":\"b51b0f5854f01023a1142ef9621b0000\",\"descriptor\":\"Eleanor Dumaboc (102201396)\"},{\"id\":\"102474987\",\"wid\":\"8845dcaeacef103757b9779b87bd0000\",\"descriptor\":\"Janeil Pranada (102474987)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391434\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Work-at-Home\/Sr-Software-Engineer--TCF-_R1771151\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Work-at-Home\/Sr-Software-Engineer--TCF-_R1771151\/apply\",\"job_requisition_id\":\"R1771151\"}],\"organizations\":[{\"wid\":\"740544c0a47f01dcb583aa76c10ff437\",\"descriptor\":\"Concentrix Daksh Services Philippines Corporation\",\"reference_id\":\"IDAKS\",\"custom_reference_id\":null,\"company_reference_id\":\"IDAKS\"},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"8f4c04bd6f45014834d3d207721abe0e\",\"descriptor\":\"(CORP) IT - INFRA SHARED SVCS\",\"reference_id\":\"CORPITINFRASS\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"chaohui.he@concentrix.com\"},\"first_name\":\"Chaohui He (007864)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1771151\",\"wid\":\"2b1c244a2d6e103796096d2809f50000\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1500\",\"campaign_id\":\"1217\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1773432\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Portuguese-speaking) - On-site FA02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\" \",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><br \/><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><br \/><p>If you\u2019re looking to grow and be inspired, as a<b> Customer Service Representative in Barcelona (on-site), <\/b>you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0\u00a0<\/p><br \/><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><br \/><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><br \/><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><br \/><p>As a Customer Service Representative in our team, you will:\u00a0\u00a0<\/p><p>- Handle calls through CRM agent portal\u00a0<br \/>- Create quotations and orders via SAP system\u00a0<br \/>- Expedite and communicate expected delivery times to customers\u00a0<br \/>- Offer basic product advice to individual customer needs (at least catalogue knowledge)\u00a0<br \/>- Provide first level technical assistance to help customers identify their requirements for products and services\u00a0<br \/>\u00a0<\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><br \/><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><br \/><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0<\/p><p>- Have a proficient or bilingual level of Portuguese and advanced English<br \/>- Are minimum a high school graduate\u00a0<br \/>- Have an interest in the technical field and a willingness to stay in the project for at least 2 years is of great importance\u00a0<br \/>- Are customer oriented, have excellent communication skills and have a commercial attitude and awareness\u00a0<br \/>- Have a business mindset will help you engage better with your contacts\u00a0<\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role. \u00a0<br \/>\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/p><br \/><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><br \/><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0\u00a0<\/b><\/p><p>- Full time 39 hours\/week permanent contract: Monday to Friday from 08:00 to 17:00<\/p><p>- Salary: 19.623,94 euros gross\/year up to 4000 euros gross\/year\u00a0 bonus\u00a0<\/p><p>- Great office location in Barcelona\u00a0<\/p><p>- Full paid training about the company and the project you will be working on\u00a0\u00a0<\/p><p>- Career development program and specialized courses\u00a0\u00a0<\/p><br \/><p><b>Experience the best version of you!\u00a0<\/b>\u00a0<\/p><br \/><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><br \/><p><b>Concentrix is an equal opportunity employer\u00a0<\/b>\u00a0<\/p><br \/><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p>R1773432<\/p>\",\"ats_external_id\":\"R1773432\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-23T12:25:43.102+02:00\",\"created_at\":\"2026-10-16T16:05:47.295+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjE3?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjE3\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"Spanish\",\"Portuguese\"],\"recruiter\":{\"email\":{\"address\":\"mariaauxiliadora.ortiz@concentrix.com\"},\"first_name\":\"Ortiz, Maria Auxiliadora\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102538881\",\"wid\":\"da7d7d2449a21010333d8876bb880001\",\"descriptor\":\"Maria Auxiliadora Ortiz (102538881)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391521\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--Portuguese-speaking----On-site-FA02_R1773432\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--Portuguese-speaking----On-site-FA02_R1773432\/apply\",\"job_requisition_id\":\"R1773432\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"7e2140314d3b101fca0c00084f3b0000\",\"descriptor\":\"20000 - Festo - WHSBTSPAIN127\",\"reference_id\":\"WHSBTSPAIN127\",\"custom_reference_id\":\"WHSBTSPAIN127\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"bcbf993a77a1101fcb95122aeb2e0000\",\"descriptor\":\"W0ZO86 P_Sbt_Spain_Festo\",\"reference_id\":\"W0ZO86\",\"custom_reference_id\":\"W0ZO86\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"alberto.toledo@concentrix.com\"},\"first_name\":\"Alberto Valdemar Toledo (102538850)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1773432\",\"wid\":\"d3b5da799ad11037a3b87c88b19d0000\",\"descriptor\":\"Customer Service Representative (Portuguese-speaking) - On-site FA02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1689\",\"campaign_id\":\"1827\",\"campaign_title\":\" Harley-Davidson \/ Spanish \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Spanish-speaking) - Iconic Motorcycle Brand\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>This is more than a customer service role&mdash;it&rsquo;s a chance to build a career while working closely with a globally admired motorcycle brand, where passion, performance, and customer experience ride side by side.<\/strong><\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Manage inbound calls, as well as real-time\u202fchat,&nbsp;email\u202fsupport,&nbsp;and social media,&nbsp;ensuring every interaction feels like a professional and friendly greeting.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Act as the primary liaison for members. You will provide information on programs, membership benefits, and&nbsp;assist&nbsp;with new member orientations.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Answer detailed questions regarding&nbsp;Motor Clothes, general merchandising, and parts and accessories (P&amp;A).&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Inform the community about upcoming rallies, local shop events, and social gatherings to drive engagement and ridership.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Assist&nbsp;in managing contacts from dealerships, providing support for \\\"how-to\\\" questions, and&nbsp;facilitating&nbsp;partnerships within the network.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Address customer complaints with empathy and a \\\"Make Things Right\\\" attitude to ensure continued brand loyalty.&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Spanish and fluent in English (B2) - Both languages written and oral<\/li>\\n<li>Are genuinely passionate about motorcycles.\u202f&nbsp;(Active riders and motorcycle enthusiasts are strongly preferred)<\/li>\\n<li>Have good typing and computer skills (MS Office applications)<\/li>\\n<li>Are tech-savvy, with the ability to quickly learn new software and tools<\/li>\\n<li>Have the ability to explain complex concepts clearly and concisely<\/li>\\n<li>Previous experience in a customer service center is an advantage, but not required<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-1827\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T00:59:03.692+01:00\",\"created_at\":\"2026-10-16T16:03:03.078+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODI3?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODI3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1690\",\"campaign_id\":\"1825\",\"campaign_title\":\"EasyJet Legal \/ Italian \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Resolution Advisor(Italian-speaking) - Airline Company\u00a0\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Resolution Advisor in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Resolution Advisor, you will:<\/p>\\n<ul>\\n<li>Verify if transport operators are treating all passengers by their rights.<\/li>\\n<li>Understand the customer's unique situation and proceed with treatment and follow-up of their legal claims.<\/li>\\n<li>Manage legal claims with different actors including lawyers, legal officers, and national enforcement bodies to properly assess the customer&rsquo;s claiming foundations.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Italian (C1) and a good level of English (B2)<\/li>\\n<li>Have excellent communication skills&nbsp;<\/li>\\n<li>Have previous experience in Customer Service or as a tourism\/travel representative is a plus<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and or client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-1825\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-16T15:09:44.412+01:00\",\"created_at\":\"2026-10-16T15:08:11.634+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODI1?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODI1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1501\",\"campaign_id\":\"1215\",\"campaign_title\":\"Advisor II, B2B Sales R1773321\",\"campaign_type\":\"job_application\",\"job_title\":\"Account Manager (English - speaking) - Hybrid - HE04\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalu\u00f1a\",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<br \/><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">If you\u2019re looking to grow and be inspired, as an <b>Account Manager in Barcelona (Hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><b>\u00a0<\/b>\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><b>Career growth and personal development\u00a0<\/b>\u00a0\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/span><\/p><br \/><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><b>What you will do in this role\u00a0<\/b>\u00a0\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0<\/span><\/p><br \/><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">As an <b>Account Manager<\/b> on our team, you will:\u00a0\u00a0\u00a0<\/span><\/p><br \/><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Focus on developing and closing opportunities with both new and existing customers, driving acquisition, retention, and growth across mid-sized accounts.<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Own the overall account strategy and sales execution.<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Systematically qualify customer potential and address whitespace opportunities across the full product portfolio.<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Collaborate closely with the Channel team (PBM, iPBM, Proximity) to align account strategies.<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Drive PC&#43;&#43; Sales (including Headsets, Displays, and Care Packs) as well as Print Transactional Sales.<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Lead the solution-building process and engage pooled central inside sales specialists and presales experts when needed.<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Identify and engage new contacts within assigned accounts, elevate relationships across the full portfolio, and manage structured communications based on strategic sequencing.<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Own opportunity identification, qualification, and management. Proactively hunt within low or no SOW accounts.<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Coordinate with in-market technical consultants to provide expert support when required.<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Support or lead project management efforts, own pricing discussions, ensure compliance with global pricing guidelines, and manage negotiations and sales closure with a focus on profitability.<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Support renewals and post-sales activities in partner-led opportunities, offering guidance on cross-sell and upsell strategies based on customer needs, and ensuring an outstanding customer experience.<\/span><\/p><br \/><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><b>Your qualifications\u00a0<\/b>\u00a0\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/span><\/p><br \/><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Are proficient or bilingual in English \u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Have proven ability to self-prospect via cold outreach using multiple contact tools.<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Are skilled in building strong relationships with decision-makers.<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Are capable of navigating complex organizations to identify expansion opportunities.<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Are experienced in leading meetings with IT and Procurement stakeholders.<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Have strong business acumen with the ability to develop long-term growth strategies.<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Have analytical mindset to identify key business challenges and propose actionable solutions.<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- have ability to manage the end-to-end sales process for transactional and, in selected cases, contractual opportunities.<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Have 1\u20133 years of relevant industry sales experience.<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Enjoy working in a fast-paced, multicultural environment.<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Are passionate about technology, customer relationships, and business growth.<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0\u00a0<\/span><\/p><br \/><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><b>What\u2019s in it for you\u00a0<\/b>\u00a0\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0\u00a0<\/span><\/p><br \/><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0\u00a0\u00a0<\/b><\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Full-time, permanent contract, 39 hours\/week: Monday to Friday 09:00 to 18:00\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Base salary of 21,100 euros gross\/year &#43; up to 7,400 euros gross\/year in bonus<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Great office location in Barcelona<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Full paid training about the company and the project you will be working on\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Career development program and specialized courses\u00a0<\/span><\/p><br \/><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><b>Experience the best version of you!\u00a0<\/b>\u00a0\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>R1773321<\/span><\/span><\/p>\",\"ats_external_id\":\"R1773321\",\"location\":\"Barcelona, Catalu\u00f1a\",\"job_type\":\"full_time\",\"salary\":\"1575.38\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-23T12:08:25.722+02:00\",\"created_at\":\"2026-10-16T14:06:24.297+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjE1?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjE1\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"marcos.berro@concentrix.com\"},\"first_name\":\"Berro, Marcos\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103280942\",\"wid\":\"0d1bd1761a2810077b462c8a1e4d0000\",\"descriptor\":\"Marcos Berro (103280942)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392038\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Account-Manager--English---speaking----Hybrid---HE04_R1773321\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Account-Manager--English---speaking----Hybrid---HE04_R1773321\/apply\",\"job_requisition_id\":\"R1773321\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"316c85c94489102650ff3a4579550000\",\"descriptor\":\"W0ZZG9 Hpi Coe Ipbm Proximity\",\"reference_id\":\"W0ZZG9\",\"custom_reference_id\":\"W0ZZG9\",\"company_reference_id\":null},{\"wid\":\"f633454b00fc1025fcc7082b8c6b0000\",\"descriptor\":\"25545 - HPINC - 980008577\",\"reference_id\":\"980008577\",\"custom_reference_id\":\"980008577\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"gary.corbidge@concentrix.com\"},\"first_name\":\"Gary Stephen Corbidge (102538455)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1773321\",\"wid\":\"1b3695b3d54d10379a48f3eaf2a50000\",\"descriptor\":\"Account Manager (English - speaking) - Hybrid - HE04\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"854\",\"campaign_id\":\"28268\",\"campaign_title\":\"Janitor R1768397\",\"campaign_type\":\"job_application\",\"job_title\":\"Conserje (Operario de Limpieza)\",\"street\":\"NIC Rotonda Universitaria\",\"address\":\"NIC Rotonda Universitaria\",\"city\":\"Managua\",\"state\":\"Managua\",\"postal_code\":null,\"region\":null,\"country\":\"Nicaragua\",\"short_description\":\"\u201cJanitor\u201d\\n\\nScope: Nicaragua\\n\\nOverview:\\nGeneral cleaning of offices and all areas of the building, prepare a requisition order to use monthly, help during company\u2019s activities.\\n\\nKey Accountabilities:\\n\u2022\\tClean all desktops, cabinets, CPUs, monitors and keyboards.\\n\u2022\\tPrepare coffee as often as necessary.\\n\u2022\\tClean the inside and outside of microwaves (two times a day), kitchen furniture and refrigerator as often as necessary.\\n\u2022\\tClean windows and doors of the entrance and exit of the building.\\n\u2022\\tClean bathrooms, take out the trash and wash the trash cans.\\n\u2022\\tTake care of reception area when necessary.\\n\u2022\\tCover any other activity indicated by your immediate boss.\\n\u2022\\tCommunicate with the necessary departments to correct or prevent actions.\\n\\nRequirements:\\n\u2022\\t1 year of experience performing a customer service role, over the phone.\\n\u2022\\tHigh school Diploma.\\n\u2022\\tEase of speech and expression.\\n\u2022\\tHigh sense of values.\\n\\nKey Skills\\n\uf0d8\\tCommunication.\\n\uf0d8\\tTime management.\\n\uf0d8\\tOrganized.\",\"long_description\":\"<p><b>Descripci\u00f3n general del puesto:<\/b><br \/>Ejecutar labores de limpieza en oficinas y \u00e1reas comunes del edificio, asegurando espacios ordenados y en condiciones adecuadas para el personal y visitantes. Llevar control b\u00e1sico y realizar solicitud de insumos. Apoyar en la preparaci\u00f3n y organizaci\u00f3n de actividades internas de la empresa.<\/p><br \/><p><b>Funciones principales:<\/b><br \/>- Limpiar todos los escritorios, armarios, pisos, ba\u00f1os, etc.<br \/>- Preparar caf\u00e9 con la frecuencia necesaria.<br \/>- Limpiar el interior y el exterior de los microondas, los muebles de cocina y el frigor\u00edfico con la frecuencia necesaria.<br \/>- Limpiar las ventanas y puertas de entrada y salida del edificio.<br \/>- Limpiar los ba\u00f1os, sacar la basura y lavar los cubos de basura.<br \/>- Atender la zona de recepci\u00f3n cuando sea necesario.<br \/>- Apoyar en la preparaci\u00f3n de actividades internas de la empresa, verificando que la zona est\u00e9 limpia, colocando mesas y sillas, etc.<\/p><br \/><p><b>Requisitos:<\/b><\/p><p><b><u>- Diploma o certificado de notas de Primaria o Bachillerato finalizado (indispensable).<\/u><\/b><\/p><p>- Experiencia m\u00ednima de 6 meses en limpieza dentro de empresas.<\/p><p>- Comunicaci\u00f3n cordial y disposici\u00f3n al servicio.<br \/>- Disponibilidad para laborar en turnos rotativos y fines de semana.<\/p>\",\"ats_external_id\":\"R1768397\",\"location\":\"Managua, Managua\",\"job_type\":\"full_time\",\"salary\":\"309.91\",\"salary_type\":\"monthly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-10-17T02:04:58.701+08:00\",\"created_at\":\"2026-10-16T06:04:41.014+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODI2OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NIC-Rotonda-Universitaria\/Conserje--Operario-de-Limpieza-_R1768397\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Facility Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01d743b4ba76c10f3b38\",\"descriptor\":\"Concentrix Nicaragua SA (NI)\",\"reference_id\":\"YNI01\",\"organization_reference_id\":\"YNI01\"},\"location\":{\"city\":\"Managua\",\"state\":\"Managua\",\"country\":{\"wid\":\"5f2a092396a6444ab45617cb1cbf50a8\",\"iso2\":\"NI\",\"iso3\":\"NIC\",\"descriptor\":\"Nicaragua\",\"iso_numeric\":\"558\"},\"postal_code\":null,\"primary_location\":{\"id\":\"NI-MAN-UNIVE-00\",\"wid\":\"740544c0a47f01c782b4c48e1f119563\",\"descriptor\":\"NIC Rotonda Universitaria\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"roxana.hidalgo@concentrix.com\"},\"first_name\":\"Hidalgo Noyola, Roxana Maria\"},\"categories\":[{\"descriptor\":\"CF Facility Management\"}],\"recruiters\":[{\"id\":\"102600383\",\"wid\":\"da7d7d2449a210103188170b19550000\",\"descriptor\":\"Roxana Hidalgo Noyola (102600383)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1114\",\"descriptor\":\"Janitor\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391235\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NIC-Rotonda-Universitaria\/Conserje--Operario-de-Limpieza-_R1768397\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NIC-Rotonda-Universitaria\/Conserje--Operario-de-Limpieza-_R1768397\/apply\",\"job_requisition_id\":\"R1768397\"}],\"organizations\":[{\"wid\":\"f9af6d7260980198e733e61f3c0640c2\",\"descriptor\":\"(SITE) ADMINISTRATION \/ FACILITIES\",\"reference_id\":\"ADMINFACILITIES\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f01d743b4ba76c10f3b38\",\"descriptor\":\"Concentrix Nicaragua SA (NI)\",\"reference_id\":\"YNI01\",\"custom_reference_id\":null,\"company_reference_id\":\"YNI01\"},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ericka.moreno@concentrix.com\"},\"first_name\":\"Ericka Moreno Hernandez (981829)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1768397\",\"wid\":\"9e98b822ebf810376f88bef670420000\",\"descriptor\":\"Conserje (Operario de Limpieza)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><\/p><p>\u201c<b>Janitor\u201d<\/b><\/p><p><\/p><p><b>Scope: Nicaragua<\/b><\/p><p><\/p><p><b>Overview<\/b>:<\/p><p>General cleaning of offices and all areas of the building, prepare a requisition order to use monthly, help during company\u2019s activities.<\/p><p><\/p><p><b>Key Accountabilities<\/b>:<\/p><ul><li>Clean all desktops, cabinets, CPUs, monitors and keyboards.<\/li><li>Prepare coffee as often as necessary.<\/li><li>Clean the inside and outside of microwaves (two times a day), kitchen furniture and refrigerator as often as necessary.<\/li><li>Clean windows and doors of the entrance and exit of the building.<\/li><li>Clean bathrooms, take out the trash and wash the trash cans.<\/li><li>Take care of reception area when necessary.<\/li><li>Cover any other activity indicated by your immediate boss.<\/li><li>Communicate with the necessary departments to correct or prevent actions.<\/li><\/ul><p><\/p><p><b>Requirements<\/b>:<\/p><ul><li>1 year of experience performing a customer service role, over the phone.<\/li><li>High school Diploma.<\/li><li>Ease of speech and expression.<\/li><li>High sense of values.<p><\/p><p><b>Key Skills<\/b><\/p><\/li><\/ul><ul><li><b>Communication.<\/b><\/li><li><b>Time management.<\/b><\/li><li><b>Organized.<\/b><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"855\",\"campaign_id\":\"28259\",\"campaign_title\":\"Sr. Representative, People Solutions Center R1771730\",\"campaign_type\":\"job_application\",\"job_title\":\"HR Documentation Specialist - part-time, Szczecin office\",\"street\":\"POL Szczecin Concentrix CVG International Sp. z o.o.\",\"address\":\"POL Szczecin Concentrix CVG International Sp. z o.o.\",\"city\":\"Szczecin\",\"state\":\"West Pomeranian\",\"postal_code\":\"70-225\",\"region\":null,\"country\":\"Poland\",\"short_description\":\"First point of contact for employees, handling employee personnel documentation, preparing data and reports, entering data into HR and payroll systems.\",\"long_description\":\"<p><b><span style=\\\"font-size:inherit\\\"><br \/>Your responsibilities:<\/span><\/b><\/p><br \/><ul><li><span style=\\\"font-size:inherit\\\">First point of contact for all general employment related queries<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Prepare documents such as employment contracts, promotion letters and any other changes during employment<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Collaborate with our internal Payroll Team to ensure a smooth payroll process<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Update our HR\/People Solutions database (Workday, Enova or P\u0142atnik) with changes to personal and employment data<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Have ownership for onboarding and off boarding our employees ensuring our employees get the best experience during their time with us<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Support other business requests and People Solutions projects as necessary<\/span><\/li><\/ul><br \/><p style=\\\"color:!important\\\"><b><span style=\\\"font-size:inherit\\\">Our requirements<\/span><\/b><\/p><ul><li><span style=\\\"font-size:inherit\\\">Very good level of English, allowing fluent communication both verbal and written (B2) as well as\u00a0C1\u00a0in Polish<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Initial experience working in HR\/People Solutions or in a comparable role will be considered as plus<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Knowledge of Polish labour law will be a great advantage<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Ability to maintain confidentiality and handle sensitive information<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Attention to detail<\/span><\/li><\/ul><br \/><p style=\\\"color:!important\\\"><b><span style=\\\"font-size:inherit\\\">What we offer:<\/span><\/b><\/p><ul><li><span style=\\\"font-size:inherit\\\">1\/2 FTE employment contract<\/span><\/li><li><span style=\\\"font-size:inherit\\\">flexible schedule<\/span><\/li><li><span style=\\\"font-size:inherit\\\">MyBenefit cafeteria<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Private medical package<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Private life insurance on preferential terms<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Learning and development resources<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Employee Assistance Program (psychological, managerial, legal and financial counselling)<\/span><\/li><\/ul>\",\"ats_external_id\":\"R1771730\",\"location\":\"Szczecin, West Pomeranian\",\"job_type\":\"part_time\",\"salary\":\"3500\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-10-16T22:06:07.035+08:00\",\"created_at\":\"2026-10-16T02:04:34.028+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODI1OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Szczecin-Concentrix-CVG-International-Sp-z-oo\/HR-Documentation-Specialist---part-time--Szczecin-office_R1771730-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"People Solutions Transformation and Data Analytics\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315dd9600d777bf3\",\"descriptor\":\"Concentrix CVG International sp. z o.o.\",\"reference_id\":\"YPL01\",\"organization_reference_id\":\"YPL01\"},\"location\":{\"city\":\"Szczecin\",\"state\":\"West Pomeranian\",\"country\":{\"wid\":\"131d5ac7e3ee4d7b962bdc96e498e412\",\"iso2\":\"PL\",\"iso3\":\"POL\",\"descriptor\":\"Poland\",\"iso_numeric\":\"616\"},\"postal_code\":\"70-225\",\"primary_location\":{\"id\":\"PL-SZC-BRAMA-01\",\"wid\":\"128355cf49160190f14d2c792f6b54bd\",\"descriptor\":\"POL Szczecin Concentrix CVG International Sp. z o.o.\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"aleksandra.stoyanova@concentrix.com\"},\"first_name\":\"Stoyanova, Aleksandra Ivanova (\u0421\u0442\u043e\u044f\u043d\u043e\u0432\u0430, \u0410\u043b\u0435\u043a\u0441\u0430\u043d\u0434\u0440\u0430)\"},\"categories\":[{\"descriptor\":\"CF People Solutions Transformation and Data Analytics\"}],\"recruiters\":[{\"id\":\"102115158\",\"wid\":\"56dcf7ba8e531012c821bf1c66fa0000\",\"descriptor\":\"Aleksandra Ivanova Stoyanova (\u0410\u043b\u0435\u043a\u0441\u0430\u043d\u0434\u0440\u0430 \u0421\u0442\u043e\u044f\u043d\u043e\u0432\u0430) (102115158)\"}],\"hiring_type\":\"Part_time\",\"job_profile\":{\"id\":\"JC2923\",\"descriptor\":\"Sr. Representative, People Solutions Center\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391264\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Szczecin-Concentrix-CVG-International-Sp-z-oo\/HR-Documentation-Specialist---part-time--Szczecin-office_R1771730-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Szczecin-Concentrix-CVG-International-Sp-z-oo\/HR-Documentation-Specialist---part-time--Szczecin-office_R1771730-1\/apply\",\"job_requisition_id\":\"R1771730\"}],\"organizations\":[{\"wid\":\"73378e056c46101572d8bdd4e4850000\",\"descriptor\":\"W0ZVAN Site_Hq\",\"reference_id\":\"W0ZVAN\",\"custom_reference_id\":\"W0ZVAN\",\"company_reference_id\":null},{\"wid\":\"381ef7132a48101797e625e6dfdf0000\",\"descriptor\":\"(SITE) HR Shared Services\",\"reference_id\":\"SITEHRSS\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315dd9600d777bf3\",\"descriptor\":\"Concentrix CVG International sp. z o.o.\",\"reference_id\":\"YPL01\",\"custom_reference_id\":null,\"company_reference_id\":\"YPL01\"},{\"wid\":\"7db7f34606d71015700342c948a00000\",\"descriptor\":\"23122 - Opexother - SITEHQ\",\"reference_id\":\"SITEHQ\",\"custom_reference_id\":\"SITEHQ\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"anna.stec@concentrix.com\"},\"first_name\":\"Anna Ste\u0107 (102579590)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1771730\",\"wid\":\"2b1c244a2d6e10375e4622274da70000\",\"descriptor\":\"HR Documentation Specialist - part-time, Szczecin office\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"856\",\"campaign_id\":\"28254\",\"campaign_title\":\"Representative, Physical Security R1772321\",\"campaign_type\":\"job_application\",\"job_title\":\"Auxiliar de prevenci\u00f3n de p\u00e9rdidas - Quer\u00e9taro\",\"street\":\"MEX Queretaro City - Blvd. Bernardo Quintana no. 302 int. 2 Centro Sur\",\"address\":\"MEX Queretaro City - Blvd. Bernardo Quintana no. 302 int. 2 Centro Sur\",\"city\":\"Queretaro City\",\"state\":\"Quer\u00e9taro\",\"postal_code\":\"76140\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"El Representante Principal de Seguridad F\u00edsica es responsable de supervisar y aplicar programas de seguridad f\u00edsica basados en normas, pol\u00edticas y procedimientos de seguridad f\u00edsica y servicios en los centros asignados. Este puesto gestiona las operaciones diarias de seguridad f\u00edsica, el cumplimiento, la investigaci\u00f3n, las auditor\u00edas y la formaci\u00f3n, y es responsable de implantar y gestionar un programa de concienciaci\u00f3n sobre seguridad para los empleados.\",\"long_description\":\"<p>Principales responsabilidades:<\/p><ul><li>Llevar a cabo auditor\u00edas de los lugares asignados en relaci\u00f3n con los puntos mencionados y comunicar las observaciones al equipo de operaciones de seguridad (supervisor de operaciones de seguridad y oficial superior\/gerente).<\/li><li>Diferentes pol\u00edticas y procedimientos relacionados con la seguridad, servicios est\u00e1ndar y normas espec\u00edficas del cliente\u00a0<\/li><li>Normas espec\u00edficas del sector, como PCI DSS, FFIEC, HIPAA, SOC2, etc.<\/li><li>Ayudar a crear planes de formaci\u00f3n para abordar las lagunas observadas y garantizar que las operaciones de seguridad f\u00edsica del sitio\/sitios asignados<\/li><li>Mantener las relaciones con los proveedores de servicios de seguridad y sistemas para garantizar que los servicios de mantenimiento y actualizaci\u00f3n de sistemas se prestan a tiempo.<\/li><li>Coordinaci\u00f3n y realizaci\u00f3n de simulacros semestrales de evacuaci\u00f3n en caso de incendio en los centros.<\/li><li>Gestionar todos los contratos de mantenimiento de los sistemas de seguridad para toda la tecnolog\u00eda de seguridad instalada y por instalar en todas las sedes.<\/li><li>Garantizar la formaci\u00f3n y las conexiones del personal de seguridad, los vigilantes de planta, el personal de seguridad y los nuevos empleados<\/li><\/ul><p><\/p><p>Requisitos:<\/p><p><\/p><ul><li>Secundaria terminada.<\/li><li>Experiencia no necesaria.<\/li><li>Pago semanal.<\/li><li>Manejo de Microsoft Office B\u00e1sico.<\/li><li>Buenas dotes de comunicaci\u00f3n; capaz de comprender y dar instrucciones relacionadas con la seguridad.<\/li><li>Capacidad para explicar observaciones de auditor\u00eda y ense\u00f1ar correcciones.<\/li><li>Firme pero respetuoso.<\/li><\/ul>\",\"ats_external_id\":\"R1772321\",\"location\":\"Queretaro City, Quer\u00e9taro\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-10-16T06:04:40.020+08:00\",\"created_at\":\"2026-10-16T02:04:30.237+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODI1NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Queretaro-City---Blvd-Bernardo-Quintana-no-302-int-2-Centro-Sur\/Auxiliar-de-prevencin-de-prdidas---Quertaro_R1772321\/apply\",\"head_count\":\"4\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Physical Security\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0b89e85d5ff0000\",\"descriptor\":\"Onelink Mexico S.A. de C.V.\",\"reference_id\":\"WMX03\",\"organization_reference_id\":\"WMX03\"},\"location\":{\"city\":\"Queretaro City\",\"state\":\"Quer\u00e9taro\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"76140\",\"primary_location\":{\"id\":\"MX-QUE-BERNA-01\",\"wid\":\"8845dcaeacef1036fb10c2caaf160000\",\"descriptor\":\"MEX Queretaro City - Blvd. Bernardo Quintana no. 302 int. 2 Centro Sur\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"rosario.limon@concentrix.com\"},\"first_name\":\"Lim\u00f3n Murrieta, Rosario Refugio\"},\"categories\":[{\"descriptor\":\"CF Physical Security\"}],\"recruiters\":[{\"id\":\"102600318\",\"wid\":\"da7d7d2449a21010318b1fcd3c6a0000\",\"descriptor\":\"Rosario Lim\u00f3n Murrieta (102600318)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2712\",\"descriptor\":\"Representative, Physical Security\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391089\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Queretaro-City---Blvd-Bernardo-Quintana-no-302-int-2-Centro-Sur\/Auxiliar-de-prevencin-de-prdidas---Quertaro_R1772321\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Queretaro-City---Blvd-Bernardo-Quintana-no-302-int-2-Centro-Sur\/Auxiliar-de-prevencin-de-prdidas---Quertaro_R1772321\/apply\",\"job_requisition_id\":\"R1772321\"}],\"organizations\":[{\"wid\":\"f9af6d7260980198e733e61f3c0640c2\",\"descriptor\":\"(SITE) ADMINISTRATION \/ FACILITIES\",\"reference_id\":\"ADMINFACILITIES\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"88e6edbacaa4101ac0b89e85d5ff0000\",\"descriptor\":\"Onelink Mexico S.A. de C.V.\",\"reference_id\":\"WMX03\",\"custom_reference_id\":null,\"company_reference_id\":\"WMX03\"},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"jose.gomez17@concentrix.com\"},\"first_name\":\"Jose Gomez Martinez (103589752)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1772321\",\"wid\":\"dd13b2c2f2ce103760f66f3d7ede0000\",\"descriptor\":\"Auxiliar de prevenci\u00f3n de p\u00e9rdidas - Quer\u00e9taro\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"857\",\"campaign_id\":\"28252\",\"campaign_title\":\"Representative, Physical Security R1772332\",\"campaign_type\":\"job_application\",\"job_title\":\"Auxiliar de prevenci\u00f3n de p\u00e9rdidas - M\u00e9rida\",\"street\":\"MEX Merida - EDIFICIO TORRE INDICO Calle 60 #1 Av. PROL. PASEO MONTEJO COLONIA V\u00cdA MONTEJO\",\"address\":\"MEX Merida - EDIFICIO TORRE INDICO Calle 60 #1 Av. PROL. PASEO MONTEJO COLONIA V\u00cdA MONTEJO\",\"city\":\"Merida\",\"state\":\"Yucat\u00e1n\",\"postal_code\":\"97204\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"El Representante Principal de Seguridad F\u00edsica es responsable de supervisar y aplicar programas de seguridad f\u00edsica basados en normas, pol\u00edticas y procedimientos de seguridad f\u00edsica y servicios en los centros asignados. Este puesto gestiona las operaciones diarias de seguridad f\u00edsica, el cumplimiento, la investigaci\u00f3n, las auditor\u00edas y la formaci\u00f3n, y es responsable de implantar y gestionar un programa de concienciaci\u00f3n sobre seguridad para los empleados.\",\"long_description\":\"<p>Principales responsabilidades:<\/p><ul><li>Llevar a cabo auditor\u00edas de los lugares asignados en relaci\u00f3n con los puntos mencionados y comunicar las observaciones al equipo de operaciones de seguridad (supervisor de operaciones de seguridad y oficial superior\/gerente).<\/li><li>Diferentes pol\u00edticas y procedimientos relacionados con la seguridad, servicios est\u00e1ndar y normas espec\u00edficas del cliente\u00a0<\/li><li>Normas espec\u00edficas del sector, como PCI DSS, FFIEC, HIPAA, SOC2, etc.<\/li><li>Ayudar a crear planes de formaci\u00f3n para abordar las lagunas observadas y garantizar que las operaciones de seguridad f\u00edsica del sitio\/sitios asignados<\/li><li>Mantener las relaciones con los proveedores de servicios de seguridad y sistemas para garantizar que los servicios de mantenimiento y actualizaci\u00f3n de sistemas se prestan a tiempo.<\/li><li>Coordinaci\u00f3n y realizaci\u00f3n de simulacros semestrales de evacuaci\u00f3n en caso de incendio en los centros.<\/li><li>Gestionar todos los contratos de mantenimiento de los sistemas de seguridad para toda la tecnolog\u00eda de seguridad instalada y por instalar en todas las sedes.<\/li><li>Garantizar la formaci\u00f3n y las conexiones del personal de seguridad, los vigilantes de planta, el personal de seguridad y los nuevos empleados<\/li><\/ul><p><\/p><p>Requisitos:<\/p><p><\/p><ul><li>Secundaria terminada.<\/li><li>Experiencia no necesaria.<\/li><li>Pago semanal.<\/li><li>Manejo de Microsoft Office B\u00e1sico.<\/li><li>Buenas dotes de comunicaci\u00f3n; capaz de comprender y dar instrucciones relacionadas con la seguridad.<\/li><li>Capacidad para explicar observaciones de auditor\u00eda y ense\u00f1ar correcciones.<\/li><li>Firme pero respetuoso.<\/li><\/ul>\",\"ats_external_id\":\"R1772332\",\"location\":\"Merida, Yucat\u00e1n\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-10-16T02:05:30.804+08:00\",\"created_at\":\"2026-10-16T02:04:29.305+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODI1Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Merida---EDIFICIO-TORRE-INDICO-Calle-60-1-Av-PROL-PASEO-MONTEJO-COLONIA-VA-MONTEJO\/Auxiliar-de-prevencin-de-prdidas---Mrida_R1772332\/apply\",\"head_count\":\"6\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Physical Security\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0b89e85d5ff0000\",\"descriptor\":\"Onelink Mexico S.A. de C.V.\",\"reference_id\":\"WMX03\",\"organization_reference_id\":\"WMX03\"},\"location\":{\"city\":\"Merida\",\"state\":\"Yucat\u00e1n\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"97204\",\"primary_location\":{\"id\":\"MX-MER-TORRE-01\",\"wid\":\"6cb4db9d9751101d8532a88d16d70000\",\"descriptor\":\"MEX Merida - EDIFICIO TORRE INDICO Calle 60 #1 Av. PROL. PASEO MONTEJO COLONIA V\u00cdA MONTEJO\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.alvarez@concentrix.com\"},\"first_name\":\"\u00c1lvarez, Mar\u00eda Laura\"},\"categories\":[{\"descriptor\":\"CF Physical Security\"}],\"recruiters\":[{\"id\":\"101922705\",\"wid\":\"8285d273b9d60101f3e22debab900000\",\"descriptor\":\"Mar\u00eda \u00c1lvarez (101922705)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2712\",\"descriptor\":\"Representative, Physical Security\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391062\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Merida---EDIFICIO-TORRE-INDICO-Calle-60-1-Av-PROL-PASEO-MONTEJO-COLONIA-VA-MONTEJO\/Auxiliar-de-prevencin-de-prdidas---Mrida_R1772332\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Merida---EDIFICIO-TORRE-INDICO-Calle-60-1-Av-PROL-PASEO-MONTEJO-COLONIA-VA-MONTEJO\/Auxiliar-de-prevencin-de-prdidas---Mrida_R1772332\/apply\",\"job_requisition_id\":\"R1772332\"}],\"organizations\":[{\"wid\":\"f9af6d7260980198e733e61f3c0640c2\",\"descriptor\":\"(SITE) ADMINISTRATION \/ FACILITIES\",\"reference_id\":\"ADMINFACILITIES\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"88e6edbacaa4101ac0b89e85d5ff0000\",\"descriptor\":\"Onelink Mexico S.A. de C.V.\",\"reference_id\":\"WMX03\",\"custom_reference_id\":null,\"company_reference_id\":\"WMX03\"},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"jose.gomez17@concentrix.com\"},\"first_name\":\"Jose Gomez Martinez (103589752)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1772332\",\"wid\":\"dd13b2c2f2ce103760a32a0d97b80000\",\"descriptor\":\"Auxiliar de prevenci\u00f3n de p\u00e9rdidas - M\u00e9rida\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"858\",\"campaign_id\":\"28251\",\"campaign_title\":\"Trainer II R1773165\",\"campaign_type\":\"job_application\",\"job_title\":\"Trainer II\",\"street\":\"IND Mumbai - SYMPHONY IT PARK,  4th & 7th Floors, Andheri East\",\"address\":\"IND Mumbai - SYMPHONY IT PARK,  4th & 7th Floors, Andheri East\",\"city\":\"Mumbai\",\"state\":\"Mah\u0101r\u0101shtra\",\"postal_code\":\"400072\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix  in support of client programs to ensure superior workforce preparation with best in class service and delivery.  This position requires attaining and maintaining certification in the Trainer Certification Program (101\/102), provides mentoring to Program Ready Trainers, curriculum review and modification as needed, and evaluation of training programs using various feedback methods.\",\"long_description\":\"<p><span style=\\\"color:#242424\\\"><span>Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to\u00a0future-proof their business and stay ahead of the competition and customer expectations.<\/span><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#242424\\\"><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><b><u>Role and Key Responsibilities<\/u><\/b><\/span><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Training Delivery: Conduct new hire orientation, process training (technical\/product), sales training and soft skills\/communication training.<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Drive employee performance by designing, delivering, and evaluating onboarding and upskilling programs.<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Bridge gaps between operations and training by coaching agents, conducting process\/soft skills training, and analyzing performance data to improve quality metrics.<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Curriculum Development: Create and update training modules, manuals, presentations, and assessments tailored to process requirements.<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Coaching &amp; Development: Monitor agent performance (side-by-sides, call listening), provide feedback, and run refresher sessions for underperformers.<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Performance Tracking: Analyze training effectiveness using KPIs, surveys, and post-training assessments to report progress to management.<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Stakeholder Management: Collaborate with Operations and Quality teams to identify skill gaps and align training with business objectives.<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 New hire nesting performance and speed-to-proficiency.<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Reduction in agent attrition during training.<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Improvement in Sales &amp; Quality Assurance (QA) scores post-refresher training.<\/span><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><b><u>Key skills and knowledge:<\/u><\/b><\/span><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Mandatory: Sales Training Experience (Insurance Preferred)<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Subject Knowledge: Strong understanding of BPO operations, and sales frameworks.<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Exceptional communication, facilitation, presentation, and interpersonal skills.<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Tools: Proficiency in MS Office Suite (PowerPoint, Excel)<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Education: Bachelor\u2019s degree or Under Grad (as per the contract)<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#242424\\\"><span><b><u>Disclaimers: -<\/u><\/b><\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#242424\\\"><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0<\/span><\/span><span style=\\\"color:#0a2f41\\\"><span>The above statements are intended to\u00a0describe the general nature and level of work being performed by people assigned to\u00a0this job. They are not intended to\u00a0be\u00a0an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0<\/span><\/span><span style=\\\"color:#242424\\\"><span>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.<\/span><\/span><\/p>\",\"ats_external_id\":\"R1773165\",\"location\":\"Mumbai, Mah\u0101r\u0101shtra\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-16T02:05:29.170+08:00\",\"created_at\":\"2026-10-16T02:04:28.883+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODI1MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Mumbai---SYMPHONY-IT-PARK--4th--7th-Floors-Andheri-East\/Trainer-II_R1773165\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mumbai\",\"state\":\"Mah\u0101r\u0101shtra\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"400072\",\"primary_location\":{\"id\":\"IN-MUM-SYMPH-03\",\"wid\":\"793c65f096b5101099854345755b0000\",\"descriptor\":\"IND Mumbai - SYMPHONY IT PARK,  4th & 7th Floors, Andheri East\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ekta.solanki@concentrix.com\"},\"first_name\":\"Solanki, Ekta\"},\"categories\":[{\"descriptor\":\"CF Training\"}],\"recruiters\":[{\"id\":\"103661462\",\"wid\":\"afe4df5d4cb1101ffde039b695030000\",\"descriptor\":\"Ekta Solanki (103661462)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1655\",\"descriptor\":\"Trainer II\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391144\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Mumbai---SYMPHONY-IT-PARK--4th--7th-Floors-Andheri-East\/Trainer-II_R1773165\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Mumbai---SYMPHONY-IT-PARK--4th--7th-Floors-Andheri-East\/Trainer-II_R1773165\/apply\",\"job_requisition_id\":\"R1773165\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"pallavi.khandelwal@concentrix.com\"},\"first_name\":\"Pallavi Khandelwal (159956)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1773165\",\"wid\":\"59d832da7daf1046da2948e0b18d0000\",\"descriptor\":\"Trainer II\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"859\",\"campaign_id\":\"28237\",\"campaign_title\":\"Sr. Representative, Facilities R1760930\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Representative, Facilities\",\"street\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"address\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"postal_code\":\"5000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"\",\"long_description\":null,\"ats_external_id\":\"R1760930\",\"location\":\"Iloilo City, Iloilo\",\"job_type\":\"full_time\",\"salary\":\"188.5\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-10-21T20:04:40.574+08:00\",\"created_at\":\"2026-10-15T22:05:43.798+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODIzNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Sr-Representative--Facilities_R1760930\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Facility Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01dcb583aa76c10ff437\",\"descriptor\":\"Concentrix Daksh Services Philippines Corporation\",\"reference_id\":\"IDAKS\",\"organization_reference_id\":\"IDAKS\"},\"location\":{\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"5000\",\"primary_location\":{\"id\":\"PH-ILO-MEGAW-01\",\"wid\":\"c46b7926c1150139add0aa33660e9e55\",\"descriptor\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"chayannmarie.consemino@concentrix.com\"},\"first_name\":\"Consemino, Chayann Marie\"},\"categories\":[{\"descriptor\":\"CF Facility Management\"}],\"recruiters\":[{\"id\":\"101455962\",\"wid\":\"53452289b04801f89dac8debf232d544\",\"descriptor\":\"Chayann Marie Consemino (101455962)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1088\",\"descriptor\":\"Sr. Representative, Facilities\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391797\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Sr-Representative--Facilities_R1760930\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Sr-Representative--Facilities_R1760930\/apply\",\"job_requisition_id\":\"R1760930\"}],\"organizations\":[{\"wid\":\"f9af6d7260980198e733e61f3c0640c2\",\"descriptor\":\"(SITE) ADMINISTRATION \/ FACILITIES\",\"reference_id\":\"ADMINFACILITIES\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f01dcb583aa76c10ff437\",\"descriptor\":\"Concentrix Daksh Services Philippines Corporation\",\"reference_id\":\"IDAKS\",\"custom_reference_id\":null,\"company_reference_id\":\"IDAKS\"},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"leenel.jagunap@concentrix.com\"},\"first_name\":\"Leenel Jagunap (102452050)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1760930\",\"wid\":\"2b1c244a2d6e10374f834f1d5c440000\",\"descriptor\":\"Sr. Representative, Facilities\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"860\",\"campaign_id\":\"28198\",\"campaign_title\":\"Associate Manager, B2B Sales R1771359\",\"campaign_type\":\"job_application\",\"job_title\":\"Supervisor (Dutch - speaking) - On-site - High Tech Industry HS03\",\"street\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"address\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"city\":\"Valencia\",\"state\":\"Valencia\",\"postal_code\":\"46021\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b><\/p><p><br \/>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><br \/>If you\u2019re looking to grow and be inspired, as a <b>Supervisor in Valencia (Onsite), <\/b>you will be part of our team of game-changers who are powering the brands of the future in tech, fashion, healthcare and more.<\/p><p><br \/><b>Career growth and personal development\u00a0<\/b><\/p><p><br \/>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><br \/><b>What you will do in this role\u00a0<\/b><br \/>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><br \/>As a <b>Supervisor <\/b>on our team, you will:\u00a0<\/p><p>- Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<br \/>- Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<br \/>- Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<br \/>- Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<br \/>- Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/p><p>- Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market\u00a0<br \/>- Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<br \/>- Work with client contact on reporting and forecasting<br \/>- Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<br \/>- Work with client contact on reporting and forecasting<br \/>- Coordinate team incentives and Sales Performance Incentive Funds<br \/>Partner and build business relationships with all partners to ensure customer expectations are met<\/p><br \/><p><b>Your qualifications\u00a0<\/b><\/p><p><br \/>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><br \/><b>Concentrix<\/b> is a great match if you:<br \/>-\u00a0Are bilingual or proficient in Dutch and advanced in English<\/p><p>- Have 3&#43; years proven work experience in a sales role<br \/>- Have a passion for customer experience and driving team results<br \/>Have experience in operations and strategy building<br \/>- Have an excellent coaching history<br \/>- Have a record of developing and retaining great employees<br \/>- Have experience maximizing revenue through best practices<br \/>- Have experience working with Salesforce.com or similar CRM<br \/>- Have experience finding solutions as a manager<br \/>\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><br \/>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><br \/>In this role, we offer benefits that help support your<b> unique lifestyle:<\/b><\/p><p>- Full time 39 hours\/week permanent contract: Monday to Thursday from 09:00 to 18:00 and Friday from 09:00 to 17:00<br \/>- Base salary of 27.000 euros gross \/year &#43; bonus up to 4.000 euros gross \/year &#43; Overachievement incentive up to 15,000 euros gross \/year &#43; medical insurance &#43; Food card<br \/>- Great office location in Valencia<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<\/p><p><br \/><b>Experience the best version of you!\u00a0<\/b><\/p><p><br \/>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><br \/>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><br \/>Concentrix is an equal opportunity employer\u00a0<br \/>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p><p>R1771359 \u00a0<\/p>\",\"ats_external_id\":\"R1771359\",\"location\":\"Valencia, Valencia\",\"job_type\":\"full_time\",\"salary\":\"2416.66\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-19T16:05:13.756+08:00\",\"created_at\":\"2026-10-15T16:06:29.723+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODE5OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Valencia---Av-dArag-30\/Supervisor--Dutch---speaking----On-site---High-Tech-Industry-HS03_R1771359\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Valencia\",\"state\":\"Valencia\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"46021\",\"primary_location\":{\"id\":\"ES-VAL-DARAG-01\",\"wid\":\"abb4c0410095101d47a03912228a0000\",\"descriptor\":\"ESP Valencia - Av. d'Arag\u00f3, 30\"}},\"languages\":[\"English\",\"Dutch\"],\"recruiter\":{\"email\":{\"address\":\"rhea.kirpalani@concentrix.com\"},\"first_name\":\"Kirpalani, Rhea\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102999157\",\"wid\":\"f49961d5724310109d8d1df1f3d30000\",\"descriptor\":\"Rhea Kirpalani (102999157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3274\",\"descriptor\":\"Associate Manager, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391427\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Valencia---Av-dArag-30\/Supervisor--Dutch---speaking----On-site---High-Tech-Industry-HS03_R1771359\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Valencia---Av-dArag-30\/Supervisor--Dutch---speaking----On-site---High-Tech-Industry-HS03_R1771359\/apply\",\"job_requisition_id\":\"R1771359\"}],\"organizations\":[{\"wid\":\"003ea3a0bf73101ee7959c6a0e830000\",\"descriptor\":\"20146 - Hpinc - WHSBTSPAIN26\",\"reference_id\":\"WHSBTSPAIN26\",\"custom_reference_id\":\"WHSBTSPAIN26\",\"company_reference_id\":null},{\"wid\":\"762a036300cf101ef56c04aedba20000\",\"descriptor\":\"W0ZMTM P_Sbt_Spain_Hpi Store Hpi Stor\",\"reference_id\":\"W0ZMTM\",\"custom_reference_id\":\"W0ZMTM\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"f9af6d72609801c63800c3223c06f8c3\",\"descriptor\":\"COGS (SITE) Operations Manager Direct\",\"reference_id\":\"OPERATSMGMT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"shahed.saffari@concentrix.com\"},\"first_name\":\"Shahed Saffari Esfehani (102542516)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1771359\",\"wid\":\"c0594b06ed9b10373cd50cd675450000\",\"descriptor\":\"Supervisor (Dutch - speaking) - On-site - High Tech Industry HS03\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"861\",\"campaign_id\":\"28186\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1772633\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect (CSA) \u2013 Azure Local (Hybrid Infrastructure)\",\"street\":\"FIN -Work-at-Home\",\"address\":\"FIN -Work-at-Home\",\"city\":null,\"state\":null,\"postal_code\":\"1240\",\"region\":null,\"country\":\"Finland\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">We are looking for a Cloud Solution Architect with strong expertise in Azure Local (Azure Stack HCI) to support enterprise and regulated customers in designing and delivering hybrid cloud solutions.<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">This is a customer-facing role responsible for:<\/span><\/span><\/p><ul><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Driving Azure Local and hybrid cloud architecture<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Acting as a trusted technical advisor<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Delivering secure, resilient, and scalable infrastructure solutions<\/span><\/span><\/li><\/ul><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">While Azure Local is the primary focus, the role requires flexibility to support broader Azure infrastructure and hybrid scenarios, ensuring effective utilization across multiple customer engagements.<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Key Responsibilities:<\/span><\/b><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Azure Local &amp; Hybrid Architecture:<\/span><\/b><\/span><\/p><ul><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Design and implement Azure Local \/ Azure Stack HCI solutions<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Architect hybrid environments integrating:<\/span><\/span><ul><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Azure Arc<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Virtual Machines and Kubernetes<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Networking and storage<\/span><\/span><\/li><\/ul><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Enable cloud-consistent operations across on-premises and Azure<\/span><\/span><\/li><\/ul><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Customer Delivery &amp; Execution:<\/span><\/b><\/span><\/p><ul><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Lead end-to-end delivery, including:<\/span><\/span><ul><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Azure Local deployment and configuration<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Hybrid\/cloud migration and modernization<\/span><\/span><\/li><\/ul><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Troubleshoot complex infrastructure and platform issues<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Deliver high-quality, repeatable technical engagements<\/span><\/span><\/li><\/ul><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Trusted Advisor &amp; Stakeholder Management<\/span><\/b><\/span><\/p><ul><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Act as the primary technical contact for customers<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Build strong relationships from technical teams to executive stakeholders<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Translate business requirements into technical architecture<\/span><\/span><\/li><\/ul><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Operations, Resilience &amp; Optimization<\/span><\/b><\/span><\/p><ul><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Support customers in:<\/span><\/span><ul><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Monitoring and operational stability<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Performance optimization<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Disaster recovery and business continuity<\/span><\/span><\/li><\/ul><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Improve overall operational maturity and reliability<\/span><\/span><\/li><\/ul><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Security &amp; Governance<\/span><\/b><\/span><\/p><ul><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Guide customers on:<\/span><\/span><ul><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Identity (Microsoft Entra ID &#43; Active Directory)<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Access control, governance, and compliance<\/span><\/span><\/li><\/ul><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Contribute to secure-by-design hybrid architectures<\/span><\/span><\/li><\/ul><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Collaboration &amp; Knowledge Sharing<\/span><\/b><\/span><\/p><ul><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Collaborate with:<\/span><\/span><ul><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">CSAMs, partners, and engineering teams<\/span><\/span><\/li><\/ul><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Contribute to reusable assets, IP, and best practices<\/span><\/span><\/li><\/ul><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Required Technical Skills:<\/span><\/b><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Core (Must-have)<\/span><\/b><\/span><\/p><ul><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Deep expertise in Azure Local \/ Azure Stack HC<\/span><b><span style=\\\"font-size:inherit\\\">I<\/span><\/b><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Strong Azure infrastructure knowledge:<\/span><\/span><ul><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Compute (VMs)<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Networking<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Storage<\/span><\/span><\/li><\/ul><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Experience with:<\/span><\/span><ul><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Azure Arc<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Hybrid and multi-cloud architectures<\/span><\/span><\/li><\/ul><\/li><\/ul><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Hybrid \/ On-Prem (Critical Requirement)<\/span><\/b><\/span><\/p><ul><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Strong understanding of:<\/span><\/span><ul><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Windows Server administration<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Active Directory (AD DS)<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Microsoft Entra ID and Entra Connect<\/span><\/span><\/li><\/ul><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Virtualization:<\/span><\/span><ul><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Hyper\u2011V<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Clustering and high availability<\/span><\/span><\/li><\/ul><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Infrastructure fundamentals:<\/span><\/span><ul><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Storage (S2D, SAN concepts)<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Networking (segmentation, connectivity)<\/span><\/span><\/li><\/ul><\/li><\/ul><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u2605The candidate must be able to operate confidently across both cloud and on-prem environments<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Security (Expected)<\/span><\/b><\/span><\/p><ul><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Identity and access management fundamentals<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Certificate usage (PKI awareness; deep expertise not required)<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Infrastructure hardening and compliance fundamentals<\/span><\/span><\/li><\/ul><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Additional Skills (Strongly Preferred)<\/span><\/b><\/span><\/p><ul><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Disaster recovery and backup solutions<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Proven experience working in environments with very high security requirements<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Strong awareness of classified, regulated, or sovereign IT environments<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Experience operating in complex enterprise IT landscapes<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Demonstrates professionalism, integrity, and strong adherence to confidentiality expectations<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Ability to work effectively in:<\/span><\/span><ul><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Fast-moving, changing organizations<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Defense, government, or public sector environments<\/span><\/span><\/li><\/ul><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Personal suitability and trustworthiness are critical, with strong emphasis on reliability and accountability<\/span><\/span><\/li><\/ul><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Language &amp; Location Requirements:<\/span><\/b><\/span><\/p><br \/><ul><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Fluent Finnish (spoken and written) \u2013 mandatory<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Fluent English (spoken and written) \u2013 mandatory<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Ability to work onsite as required.<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Flexibility to travel as needed<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Additional Nordic languages are considered a plus<\/span><\/span><\/li><\/ul><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Core Qualifications &amp; Capabilities:<\/span><\/b><\/span><\/p><ul><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Experience working with enterprise customers<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Strong troubleshooting and problem-solving skills<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Ability to handle critical customer situations under pressure<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Excellent communication, presentation, and stakeholder engagement skills<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Strong balance between technical depth and business understanding<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Ability to adapt quickly in changing environments<\/span><\/span><\/li><\/ul><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">What Makes This Role Unique:<\/span><\/b><\/span><\/p><ul><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Focus on Azure Local and hybrid infrastructure scenarios<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Combines:<\/span><\/span><ul><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Architecture design<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Hands-on delivery<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Customer engagement<\/span><\/span><\/li><\/ul><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Requires understanding of end-to-end infrastructure across cloud and on-premises<\/span><\/span><\/li><\/ul><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Strong exposure to regulated and high-security environments<\/span><\/span><br \/><\/p>\",\"ats_external_id\":\"R1772633\",\"location\":\"\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-16T18:07:50.947+08:00\",\"created_at\":\"2026-10-15T16:06:25.867+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODE4Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FIN--Work-at-Home\/Cloud-Solution-Architect--CSA----Azure-Local--Hybrid-Infrastructure-_R1772633-2\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"d5a6d946790f101ac0b0b499683e0000\",\"descriptor\":\"Concentrix Finland Oy\",\"reference_id\":\"WFI01\",\"organization_reference_id\":\"WFI01\"},\"location\":{\"city\":null,\"state\":null,\"country\":{\"wid\":\"0afb2fa656da42e8bfb6d47bd24a26fa\",\"iso2\":\"FI\",\"iso3\":\"FIN\",\"descriptor\":\"Finland\",\"iso_numeric\":\"246\"},\"postal_code\":\"1240\",\"primary_location\":{\"id\":\"FI-WAH-FINLA-00\",\"wid\":\"e07c30051fc21020df1b2e43fcd40000\",\"descriptor\":\"FIN -Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"barbara.wajda@concentrix.com\"},\"first_name\":\"Wajda, Barbara\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102070342\",\"wid\":\"c18eedc154b510018e4ee9805d9f0000\",\"descriptor\":\"Barbara Wajda (102070342)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391168\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FIN--Work-at-Home\/Cloud-Solution-Architect--CSA----Azure-Local--Hybrid-Infrastructure-_R1772633-2\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FIN--Work-at-Home\/Cloud-Solution-Architect--CSA----Azure-Local--Hybrid-Infrastructure-_R1772633-2\/apply\",\"job_requisition_id\":\"R1772633\"}],\"organizations\":[{\"wid\":\"b25dcdd42e91101086b61bb73fc60000\",\"descriptor\":\"W0ZUWU Microsoft Csa Gd Germany-Wave\",\"reference_id\":\"W0ZUWU\",\"custom_reference_id\":\"W0ZUWU\",\"company_reference_id\":null},{\"wid\":\"ce7509ff10101010859106f91f6a0000\",\"descriptor\":\"26805 - Microsoft - 980004823\",\"reference_id\":\"980004823\",\"custom_reference_id\":\"980004823\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"d5a6d946790f101ac0b0b499683e0000\",\"descriptor\":\"Concentrix Finland Oy\",\"reference_id\":\"WFI01\",\"custom_reference_id\":null,\"company_reference_id\":\"WFI01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"phil.heenan@concentrix.com\"},\"first_name\":\"Phil Heenan (101561841)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1772633\",\"wid\":\"dd13b2c2f2ce10373ef8d83e9c7f0000\",\"descriptor\":\"Cloud Solution Architect (CSA) \u2013 Azure Local (Hybrid Infrastructure)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"}]}<\/script><script type=\"text\/javascript\">const jobsData = JSON.parse(document.getElementById(\"jobsData\").textContent);<\/script>            <\/div>\n        <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-986f451 e-flex e-con-boxed e-con e-parent\" data-id=\"986f451\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8167406 elementor-widget elementor-widget-text-editor\" data-id=\"8167406\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h6>\u30b2\u30fc\u30e0\u30c1\u30a7\u30f3\u30b8\u30e3\u30fc\u306e\u3054\u7d39\u4ecb<\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56f5ab3 elementor-widget elementor-widget-text-editor\" data-id=\"56f5ab3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>\u79c1\u305f\u3061\u3068\u5171\u306b\u9001\u308b\u4eba\u751f\u3068\u306f\u3053\u3093\u306a\u611f\u3058\u3067\u3059<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65d8876 elementor-pagination-type-bullets elementor-pagination-position-outside elementor-widget elementor-widget-loop-carousel\" data-id=\"65d8876\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;template_id&quot;:56,&quot;_skin&quot;:&quot;post&quot;,&quot;slides_to_show&quot;:&quot;3&quot;,&quot;slides_to_show_tablet&quot;:&quot;2&quot;,&quot;slides_to_show_mobile&quot;:&quot;1&quot;,&quot;slides_to_scroll&quot;:&quot;1&quot;,&quot;edit_handle_selector&quot;:&quot;.elementor-loop-container&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;speed&quot;:500,&quot;pagination&quot;:&quot;bullets&quot;,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"loop-carousel.post\">\n\t\t\t\t\t\t\t<div class=\"swiper elementor-loop-container elementor-grid\" role=\"list\" dir=\"ltr\">\n\t\t\t\t<div class=\"swiper-wrapper\" aria-live=\"off\">\n\t\t<style id=\"loop-56\">.elementor-56 .elementor-element.elementor-element-3b5eb67{--display:flex;--flex-direction:column;--container-widget-width:100%;--container-widget-height:initial;--container-widget-flex-grow:0;--container-widget-align-self:initial;--flex-wrap-mobile:wrap;--gap:0px 0px;--row-gap:0px;--column-gap:0px;}.elementor-56 .elementor-element.elementor-element-194baf3{--display:flex;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-widget-image .widget-image-caption{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}.elementor-56 .elementor-element.elementor-element-3a3ba00 img{border-radius:35px 35px 0px 0px;}.elementor-56 .elementor-element.elementor-element-5d02317{--display:flex;--border-radius:0px 0px 35px 35px;--padding-top:30px;--padding-bottom:30px;--padding-left:30px;--padding-right:30px;}.elementor-56 .elementor-element.elementor-element-5d02317:not(.elementor-motion-effects-element-type-background), .elementor-56 .elementor-element.elementor-element-5d02317 > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-color:#F1F1F1;}.elementor-widget-text-editor{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );color:var( --e-global-color-text );}.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:var( --e-global-color-primary );}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap, .elementor-widget-text-editor.elementor-drop-cap-view-default .elementor-drop-cap{color:var( --e-global-color-primary );border-color:var( --e-global-color-primary );}.elementor-56 .elementor-element.elementor-element-45b647f{font-family:\"Montserrat\", Sans-serif;font-weight:600;color:var( --e-global-color-8adaa76 );}.elementor-widget-theme-post-content{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}<\/style>\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"56\" class=\"elementor elementor-56 swiper-slide e-loop-item e-loop-item-596 post-596 game-changers type-game-changers status-publish has-post-thumbnail hentry\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-3b5eb67 e-flex e-con-boxed e-con e-parent\" data-id=\"3b5eb67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-194baf3 e-con-full e-flex e-con e-child\" data-id=\"194baf3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a3ba00 elementor-widget elementor-widget-image\" data-id=\"3a3ba00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal.webp\" class=\"attachment-large size-large wp-image-595\" alt=\"\u30d3\u30e9\u30eb\u3001\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\uff08\u30c8\u30eb\u30b3\uff09\" srcset=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal.webp 450w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal-300x300.webp 300w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal-150x150.webp 150w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d02317 e-con-full e-flex e-con e-child\" data-id=\"5d02317\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45b647f elementor-widget elementor-widget-text-editor\" data-id=\"45b647f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\u30d3\u30e9\u30eb\u3001\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\uff08\u30c8\u30eb\u30b3\uff09\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d7f317 elementor-widget elementor-widget-theme-post-content\" data-id=\"6d7f317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t\t\n<p class=\"wp-block-paragraph\">\u79c1\u306f2021\u5e742\u6708\u306b\u30ab\u30b9\u30bf\u30de\u30fc\u4ee3\u8868\u3068\u3057\u3066\u5f53\u793e\u3067\u50cd\u304d\u59cb\u3081\u307e\u3057\u305f\u3002\u540c\u5e74\u3001\u521d\u3081\u3066\u54c1\u8cea\u30b9\u30da\u30b7\u30e3\u30ea\u30b9\u30c8\u30a2\u30b7\u30b9\u30bf\u30f3\u30c8\u306b\u6607\u9032\u3057\u307e\u3057\u305f\u30022022\u5e74\u306b\u306f\u30c1\u30fc\u30e0\u30ea\u30fc\u30c0\u30fc\u306b\u306a\u308a\u30012023\u5e74\u306b\u306f\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u30012024\u5e74\u306b\u306f\u30b7\u30cb\u30a2\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u306b\u6607\u9032\u3057\u307e\u3057\u305f\u3002\u79c1\u304c\u81ea\u5206\u306e\u30ad\u30e3\u30ea\u30a2\u306e\u8ecc\u8de1\u3092\u5171\u6709\u3059\u308b\u7406\u7531\u306f\u3001\u5f53\u793e\u304c\u63d0\u4f9b\u3059\u308b\u30e6\u30cb\u30fc\u30af\u306a\u30ad\u30e3\u30ea\u30a2\u306e\u6a5f\u4f1a\u3092\u5f37\u8abf\u3059\u308b\u305f\u3081\u3067\u3059\u3002\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u306e\u7d99\u7d9a\u7684\u306a\u30b5\u30dd\u30fc\u30c8\u3092\u53d7\u3051\u3001\u79c1\u306f\u5c02\u9580\u7684\u306b\u3082\u500b\u4eba\u7684\u306b\u3082\u6210\u9577\u3059\u308b\u30c1\u30e3\u30f3\u30b9\u3092\u5f97\u307e\u3057\u305f\u3002    <\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"56\" class=\"elementor elementor-56 swiper-slide e-loop-item e-loop-item-630 post-630 game-changers type-game-changers status-publish has-post-thumbnail hentry\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-3b5eb67 e-flex e-con-boxed e-con e-parent\" data-id=\"3b5eb67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-194baf3 e-con-full e-flex e-con e-child\" data-id=\"194baf3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a3ba00 elementor-widget elementor-widget-image\" data-id=\"3a3ba00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen.webp\" class=\"attachment-large size-large wp-image-629\" alt=\"\u30cb\u30b9\u30ea\u30fc\u30f3\u3001\u30b3\u30f3\u30c6\u30f3\u30c4\u30e2\u30c7\u30ec\u30fc\u30b7\u30e7\u30f3\u30a2\u30c9\u30d0\u30a4\u30b6\u30fc\uff08\u30e8\u30eb\u30c0\u30f3\uff09\" srcset=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen.webp 450w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen-300x300.webp 300w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen-150x150.webp 150w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d02317 e-con-full e-flex e-con e-child\" data-id=\"5d02317\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45b647f elementor-widget elementor-widget-text-editor\" data-id=\"45b647f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\u30cb\u30b9\u30ea\u30fc\u30f3\u3001\u30b3\u30f3\u30c6\u30f3\u30c4\u30e2\u30c7\u30ec\u30fc\u30b7\u30e7\u30f3\u30a2\u30c9\u30d0\u30a4\u30b6\u30fc\uff08\u30e8\u30eb\u30c0\u30f3\uff09\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d7f317 elementor-widget elementor-widget-theme-post-content\" data-id=\"6d7f317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t\t\n<p class=\"wp-block-paragraph\">Concentrix\u3067\u306e\u52e4\u52d9\u4e2d\u3001\u5206\u6790\u529b\u3068\u554f\u984c\u89e3\u6c7a\u529b\u3092\u78e8\u304d\u3001\u8907\u96d1\u306a\u30b3\u30f3\u30c6\u30f3\u30c4\u30e2\u30c7\u30ec\u30fc\u30b7\u30e7\u30f3\u306e\u30bf\u30b9\u30af\u3092\u975e\u5e38\u306b\u52b9\u7387\u7684\u306b\u51e6\u7406\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u80fd\u529b\u3082\u5411\u4e0a\u3057\u3001\u30c1\u30fc\u30e0\u3068\u3088\u308a\u52b9\u679c\u7684\u306b\u5354\u529b\u3057\u3001\u660e\u78ba\u306a\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u63d0\u4f9b\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u307e\u305f\u3001\u7d30\u90e8\u306b\u76ee\u3092\u5149\u3089\u305b\u308b\u30b9\u30ad\u30eb\u3082\u767a\u5c55\u3055\u305b\u3001\u30b3\u30f3\u30c6\u30f3\u30c4\u304c\u6700\u9ad8\u306e\u6b63\u78ba\u6027\u3068\u54c1\u8cea\u57fa\u6e96\u3092\u6e80\u305f\u3057\u3066\u3044\u308b\u3053\u3068\u3092\u78ba\u5b9f\u306b\u3057\u3066\u3044\u307e\u3059\u3002  <\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"56\" class=\"elementor elementor-56 swiper-slide e-loop-item e-loop-item-664 post-664 game-changers type-game-changers status-publish has-post-thumbnail hentry\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-3b5eb67 e-flex e-con-boxed e-con e-parent\" data-id=\"3b5eb67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-194baf3 e-con-full e-flex e-con e-child\" data-id=\"194baf3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a3ba00 elementor-widget elementor-widget-image\" data-id=\"3a3ba00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas.webp\" class=\"attachment-large size-large wp-image-663\" alt=\"\u30a8\u30cd\u30a2\u30b9\u3001\u30c1\u30fc\u30e0\u30ea\u30fc\u30c0\u30fc\uff08\u30d6\u30e9\u30b8\u30eb\uff09\" srcset=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas.webp 450w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas-300x300.webp 300w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas-150x150.webp 150w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d02317 e-con-full e-flex e-con e-child\" data-id=\"5d02317\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45b647f elementor-widget elementor-widget-text-editor\" data-id=\"45b647f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\u30a8\u30cd\u30a2\u30b9\u3001\u30c1\u30fc\u30e0\u30ea\u30fc\u30c0\u30fc\uff08\u30d6\u30e9\u30b8\u30eb\uff09\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d7f317 elementor-widget elementor-widget-theme-post-content\" data-id=\"6d7f317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t\t\n<p class=\"wp-block-paragraph\">\u79c1\u306b\u3068\u3063\u3066\u3001Concentrix\u3067\u50cd\u304f\u3053\u3068\u306f\u975e\u5e38\u306b\u3084\u308a\u304c\u3044\u304c\u3042\u308a\u307e\u3059\u3002\u3053\u3053\u306f\u79c1\u304c\u30d7\u30ed\u30d5\u30a7\u30c3\u30b7\u30e7\u30ca\u30eb\u3068\u3057\u3066\u6210\u9577\u3057\u305f\u5834\u6240\u3067\u3001\u3059\u3067\u306b3\u56de\u3082\u6210\u9577\u3057\u3001\u3055\u3089\u306b\u6210\u9577\u3067\u304d\u308b\u3068\u611f\u3058\u3066\u3044\u307e\u3059\u3002\u81ea\u5206\u306e\u53ef\u80fd\u6027\u3092\u4fe1\u3058\u3001\u76ee\u6a19\u3092\u8ffd\u3044\u6c42\u3081\u3066\u304f\u3060\u3055\u3044\u3002\u3053\u3053\u3067\u306f\u6210\u9577\u3067\u304d\u307e\u3059\u3002\u79c1\u306fConcentrix\u3067\u50cd\u304f\u3053\u3068\u304c\u5927\u597d\u304d\u3067\u3059\u3002Concentrix\u3092\u5b9a\u7fa9\u3059\u308b\u8a00\u8449\u306f\u300c\u6a5f\u4f1a\u300d\u3067\u3059\u3002    <\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f8482cc elementor-align-center elementor-widget elementor-widget-button\" data-id=\"f8482cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/jobs.concentrix.com\/ja\/benefits\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Concentrix\u306e\u9b45\u529b<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\u4ed5\u4e8b \u5b50\u80b2\u3066\u4e2d\u306e\u65b9\u5411\u3051\u306e\u6c42\u4eba \u5b66\u751f\u5411\u3051\u306e\u6c42\u4eba \u5728\u5b85\u52e4\u52d9\u306e\u6c42\u4eba \u6d77\u5916\u6c42\u4eba \u30ea\u30fc\u30c0\u30fc\u5411\u3051\u306e\u6c42\u4eba \u63a2\u691c\u5bb6\u5411\u3051\u306e\u6c42\u4eba \u3059\u3079\u3066\u306e\u65b9\u5411\u3051\u306e\u6c42\u4eba LocationAll CountriesAlbaniaAlgeriaArgentina [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":191,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"class_list":["post-892","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Work with Concentrix - Game Changing Customer Support Jobs<\/title>\n<meta name=\"description\" content=\"Are you looking for a job in customer support and contact? View our job vacancies and apply directly online to join Concentrix\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jobs.concentrix.com\/ja\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Work with Concentrix - Game Changing Customer Support Jobs\" \/>\n<meta property=\"og:description\" content=\"Are you looking for a job in customer support and contact? View our job vacancies and apply directly online to join Concentrix\" \/>\n<meta property=\"og:url\" content=\"https:\/\/jobs.concentrix.com\/ja\/\" \/>\n<meta property=\"og:site_name\" content=\"Concentrix Careers\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Concentrix-153770504699665\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-17T03:06:13+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2025\/11\/preview-concentrix-careers.png\" \/>\n\t<meta property=\"og:image:width\" content=\"960\" \/>\n\t<meta property=\"og:image:height\" content=\"505\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Work with Concentrix - Game Changing Customer Support Jobs\" \/>\n<meta name=\"twitter:description\" content=\"Are you looking for a job in customer support and contact? View our job vacancies and apply directly online to join Concentrix\" \/>\n<meta name=\"twitter:site\" content=\"@concentrix\" \/>\n<meta name=\"twitter:label1\" content=\"\u63a8\u5b9a\u8aad\u307f\u53d6\u308a\u6642\u9593\" \/>\n\t<meta name=\"twitter:data1\" content=\"1\u5206\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/jobs.concentrix.com\\\/ja\\\/\",\"url\":\"https:\\\/\\\/jobs.concentrix.com\\\/ja\\\/\",\"name\":\"Work with Concentrix - Game Changing Customer Support Jobs\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/jobs.concentrix.com\\\/ja\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/jobs.concentrix.com\\\/ja\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/jobs.concentrix.com\\\/ja\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/jobs.concentrix.com\\\/wp-content\\\/uploads\\\/2025\\\/11\\\/preview-concentrix-careers.png\",\"datePublished\":\"2025-10-21T02:06:29+00:00\",\"dateModified\":\"2026-02-17T03:06:13+00:00\",\"description\":\"Are you looking for a job in customer support and contact? View our job vacancies and apply directly online to join Concentrix\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/jobs.concentrix.com\\\/ja\\\/#breadcrumb\"},\"inLanguage\":\"ja\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/jobs.concentrix.com\\\/ja\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"ja\",\"@id\":\"https:\\\/\\\/jobs.concentrix.com\\\/ja\\\/#primaryimage\",\"url\":\"https:\\\/\\\/jobs.concentrix.com\\\/wp-content\\\/uploads\\\/2025\\\/11\\\/preview-concentrix-careers.png\",\"contentUrl\":\"https:\\\/\\\/jobs.concentrix.com\\\/wp-content\\\/uploads\\\/2025\\\/11\\\/preview-concentrix-careers.png\",\"width\":960,\"height\":505,\"caption\":\"Concentrix Careers\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/jobs.concentrix.com\\\/ja\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/jobs.concentrix.com\\\/ja\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Home\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/jobs.concentrix.com\\\/ja\\\/#website\",\"url\":\"https:\\\/\\\/jobs.concentrix.com\\\/ja\\\/\",\"name\":\"Concentrix Careers\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/jobs.concentrix.com\\\/ja\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/jobs.concentrix.com\\\/ja\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"ja\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/jobs.concentrix.com\\\/ja\\\/#organization\",\"name\":\"Concentrix Careers\",\"url\":\"https:\\\/\\\/jobs.concentrix.com\\\/ja\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ja\",\"@id\":\"https:\\\/\\\/jobs.concentrix.com\\\/ja\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/jobs.concentrix.com\\\/wp-content\\\/uploads\\\/2025\\\/11\\\/preview-concentrix-careers.png\",\"contentUrl\":\"https:\\\/\\\/jobs.concentrix.com\\\/wp-content\\\/uploads\\\/2025\\\/11\\\/preview-concentrix-careers.png\",\"width\":960,\"height\":505,\"caption\":\"Concentrix Careers\"},\"image\":{\"@id\":\"https:\\\/\\\/jobs.concentrix.com\\\/ja\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/Concentrix-153770504699665\",\"https:\\\/\\\/x.com\\\/concentrix\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Work with Concentrix - Game Changing Customer Support Jobs","description":"Are you looking for a job in customer support and contact? View our job vacancies and apply directly online to join Concentrix","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/jobs.concentrix.com\/ja\/","og_locale":"ja_JP","og_type":"article","og_title":"Work with Concentrix - Game Changing Customer Support Jobs","og_description":"Are you looking for a job in customer support and contact? View our job vacancies and apply directly online to join Concentrix","og_url":"https:\/\/jobs.concentrix.com\/ja\/","og_site_name":"Concentrix Careers","article_publisher":"https:\/\/www.facebook.com\/Concentrix-153770504699665","article_modified_time":"2026-02-17T03:06:13+00:00","og_image":[{"width":960,"height":505,"url":"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2025\/11\/preview-concentrix-careers.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_title":"Work with Concentrix - Game Changing Customer Support Jobs","twitter_description":"Are you looking for a job in customer support and contact? View our job vacancies and apply directly online to join Concentrix","twitter_site":"@concentrix","twitter_misc":{"\u63a8\u5b9a\u8aad\u307f\u53d6\u308a\u6642\u9593":"1\u5206"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/jobs.concentrix.com\/ja\/","url":"https:\/\/jobs.concentrix.com\/ja\/","name":"Work with Concentrix - Game Changing Customer Support Jobs","isPartOf":{"@id":"https:\/\/jobs.concentrix.com\/ja\/#website"},"primaryImageOfPage":{"@id":"https:\/\/jobs.concentrix.com\/ja\/#primaryimage"},"image":{"@id":"https:\/\/jobs.concentrix.com\/ja\/#primaryimage"},"thumbnailUrl":"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2025\/11\/preview-concentrix-careers.png","datePublished":"2025-10-21T02:06:29+00:00","dateModified":"2026-02-17T03:06:13+00:00","description":"Are you looking for a job in customer support and contact? View our job vacancies and apply directly online to join Concentrix","breadcrumb":{"@id":"https:\/\/jobs.concentrix.com\/ja\/#breadcrumb"},"inLanguage":"ja","potentialAction":[{"@type":"ReadAction","target":["https:\/\/jobs.concentrix.com\/ja\/"]}]},{"@type":"ImageObject","inLanguage":"ja","@id":"https:\/\/jobs.concentrix.com\/ja\/#primaryimage","url":"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2025\/11\/preview-concentrix-careers.png","contentUrl":"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2025\/11\/preview-concentrix-careers.png","width":960,"height":505,"caption":"Concentrix Careers"},{"@type":"BreadcrumbList","@id":"https:\/\/jobs.concentrix.com\/ja\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/jobs.concentrix.com\/ja\/"},{"@type":"ListItem","position":2,"name":"Home"}]},{"@type":"WebSite","@id":"https:\/\/jobs.concentrix.com\/ja\/#website","url":"https:\/\/jobs.concentrix.com\/ja\/","name":"Concentrix Careers","description":"","publisher":{"@id":"https:\/\/jobs.concentrix.com\/ja\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/jobs.concentrix.com\/ja\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"ja"},{"@type":"Organization","@id":"https:\/\/jobs.concentrix.com\/ja\/#organization","name":"Concentrix Careers","url":"https:\/\/jobs.concentrix.com\/ja\/","logo":{"@type":"ImageObject","inLanguage":"ja","@id":"https:\/\/jobs.concentrix.com\/ja\/#\/schema\/logo\/image\/","url":"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2025\/11\/preview-concentrix-careers.png","contentUrl":"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2025\/11\/preview-concentrix-careers.png","width":960,"height":505,"caption":"Concentrix Careers"},"image":{"@id":"https:\/\/jobs.concentrix.com\/ja\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/Concentrix-153770504699665","https:\/\/x.com\/concentrix"]}]}},"_links":{"self":[{"href":"https:\/\/jobs.concentrix.com\/ja\/wp-json\/wp\/v2\/pages\/892","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.concentrix.com\/ja\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jobs.concentrix.com\/ja\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.concentrix.com\/ja\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/jobs.concentrix.com\/ja\/wp-json\/wp\/v2\/comments?post=892"}],"version-history":[{"count":0,"href":"https:\/\/jobs.concentrix.com\/ja\/wp-json\/wp\/v2\/pages\/892\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/jobs.concentrix.com\/ja\/wp-json\/wp\/v2\/media\/191"}],"wp:attachment":[{"href":"https:\/\/jobs.concentrix.com\/ja\/wp-json\/wp\/v2\/media?parent=892"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}