{"id":892,"date":"2025-10-20T22:06:29","date_gmt":"2025-10-21T02:06:29","guid":{"rendered":"https:\/\/jobs.concentrix.com\/home\/"},"modified":"2026-02-16T22:06:13","modified_gmt":"2026-02-17T03:06:13","slug":"home","status":"publish","type":"page","link":"https:\/\/jobs.concentrix.com\/ja\/","title":{"rendered":"Home"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"892\" class=\"elementor elementor-892 elementor-6\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a7da084 e-flex e-con-boxed e-con e-parent\" data-id=\"a7da084\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-241293c e-con-full e-flex e-con e-child\" data-id=\"241293c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56ea600 elementor-headline--style-rotate elementor-widget__width-inherit elementor-widget elementor-widget-animated-headline\" data-id=\"56ea600\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;headline_style&quot;:&quot;rotate&quot;,&quot;animation_type&quot;:&quot;slide-down&quot;,&quot;rotating_text&quot;:&quot;\\u5b50\\u80b2\\u3066\\u4e2d\\u306e\\u65b9\\u5411\\u3051\\u306e\\u6c42\\u4eba\\n\\u5b66\\u751f\\u5411\\u3051\\u306e\\u6c42\\u4eba\\n\\u5728\\u5b85\\u52e4\\u52d9\\u306e\\u6c42\\u4eba\\n\\u6d77\\u5916\\u6c42\\u4eba\\n\\u30ea\\u30fc\\u30c0\\u30fc\\u5411\\u3051\\u306e\\u6c42\\u4eba\\n\\u63a2\\u691c\\u5bb6\\u5411\\u3051\\u306e\\u6c42\\u4eba\\n\\u3059\\u3079\\u3066\\u306e\\u65b9\\u5411\\u3051\\u306e\\u6c42\\u4eba&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;rotate_iteration_delay&quot;:2500}\" data-widget_type=\"animated-headline.default\">\n\t\t\t\t\t\t\t<h1 class=\"elementor-headline 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class=\"elementor-headline-dynamic-text\">\n\t\t\t\t\u63a2\u691c\u5bb6\u5411\u3051\u306e\u6c42\u4eba\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\t\u3059\u3079\u3066\u306e\u65b9\u5411\u3051\u306e\u6c42\u4eba\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t<\/h1>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d58128d elementor-widget elementor-widget-jdq-search-redirect\" data-id=\"d58128d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jdq-search-redirect.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <form class=\"jdq-search-redirect-form\" action=\"\/ja\/job-search\/\" method=\"GET\">\n            <div class=\"jdq-search-redirect-wrapper\">\n                <div class=\"jdq-search-redirect-input-wrapper\">\n                    <input type=\"text\"\n                           name=\"keyword\"\n                           class=\"jdq-search-redirect-input\"\n                           placeholder=\"\u8077\u7a2e\/\u30ad\u30fc\u30ef\u30fc\u30c9\u691c\u7d22\"\n                           autocomplete=\"off\" \/>\n                    <button type=\"submit\" class=\"jdq-search-redirect-submit\" aria-label=\"Search\">\n                        <svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                            <path d=\"M21 21L16.65 16.65M19 11C19 15.4183 15.4183 19 11 19C6.58172 19 3 15.4183 3 11C3 6.58172 6.58172 3 11 3C15.4183 3 19 6.58172 19 11Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                        <\/svg>\n                    <\/button>\n                <\/div>\n\n                                <div class=\"jdq-search-redirect-country-wrapper\">\n                    <select name=\"country\" class=\"jdq-search-redirect-country\">\n                        <option value=\"\" disabled selected>\u52e4\u52d9\u5730<\/option>\n                        <option value=\"\">\u3059\u3079\u3066\u306e\u56fd<\/option>\n                                                    <option value=\"Albania\">\u30a2\u30eb\u30d0\u30cb\u30a2<\/option>\n                                                    <option value=\"Algeria\">\u30a2\u30eb\u30b8\u30a7\u30ea\u30a2<\/option>\n                                                    <option value=\"Argentina\">\u30a2\u30eb\u30bc\u30f3\u30c1\u30f3<\/option>\n                                                    <option value=\"Australia\">\u30aa\u30fc\u30b9\u30c8\u30e9\u30ea\u30a2<\/option>\n                                                    <option value=\"Belgium\">\u30d9\u30eb\u30ae\u30fc<\/option>\n                                                    <option value=\"Benin\">\u30d9\u30ca\u30f3<\/option>\n                                                    <option value=\"Bosnia and Herzegovina\">\u30dc\u30b9\u30cb\u30a2\u30fb\u30d8\u30eb\u30c4\u30a7\u30b4\u30d3\u30ca<\/option>\n                                                    <option value=\"Brazil\">\u30d6\u30e9\u30b8\u30eb<\/option>\n                                                    <option value=\"Bulgaria\">\u30d6\u30eb\u30ac\u30ea\u30a2<\/option>\n                                                    <option value=\"Canada\">\u30ab\u30ca\u30c0<\/option>\n                                                    <option value=\"China\">\u4e2d\u56fd<\/option>\n                                                    <option value=\"Colombia\">\u30b3\u30ed\u30f3\u30d3\u30a2<\/option>\n                                                    <option value=\"Costa Rica\">\u30b3\u30b9\u30bf\u30ea\u30ab<\/option>\n                                                    <option value=\"Cura\u00e7ao\">\u30ad\u30e5\u30e9\u30bd\u30fc<\/option>\n                                                    <option value=\"Czechia\">\u30c1\u30a7\u30b3<\/option>\n                                                    <option value=\"C\u00f4te d&#039;Ivoire\">\u30b3\u30fc\u30c8\u30b8\u30dc\u30ef\u30fc\u30eb<\/option>\n                                                    <option value=\"Denmark\">Denmark<\/option>\n                                                    <option value=\"Dominican Republic\">\u30c9\u30df\u30cb\u30ab\u5171\u548c\u56fd<\/option>\n                                                    <option value=\"Egypt\">\u30a8\u30b8\u30d7\u30c8<\/option>\n                                                    <option value=\"El Salvador\">\u30a8\u30eb\u30b5\u30eb\u30d0\u30c9\u30eb<\/option>\n                                                    <option value=\"Estonia\">\u30a8\u30b9\u30c8\u30cb\u30a2<\/option>\n                                                    <option value=\"Finland\">\u30d5\u30a3\u30f3\u30e9\u30f3\u30c9<\/option>\n                                                    <option value=\"France\">\u30d5\u30e9\u30f3\u30b9<\/option>\n                                                    <option value=\"Georgia\">\u30b8\u30e7\u30fc\u30b8\u30a2<\/option>\n                                                    <option value=\"Germany\">\u30c9\u30a4\u30c4<\/option>\n                                                    <option value=\"Ghana\">\u30ac\u30fc\u30ca<\/option>\n                                                    <option value=\"Greece\">\u30ae\u30ea\u30b7\u30e3<\/option>\n                                                    <option value=\"Guatemala\">\u30b0\u30a2\u30c6\u30de\u30e9<\/option>\n                                                    <option value=\"Honduras\">\u30db\u30f3\u30b8\u30e5\u30e9\u30b9<\/option>\n                                                    <option value=\"Hungary\">\u30cf\u30f3\u30ac\u30ea\u30fc<\/option>\n                                                    <option value=\"India\">\u30a4\u30f3\u30c9<\/option>\n                          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value=\"Lithuania\">\u30ea\u30c8\u30a2\u30cb\u30a2<\/option>\n                                                    <option value=\"Madagascar\">\u30de\u30c0\u30ac\u30b9\u30ab\u30eb<\/option>\n                                                    <option value=\"Malaysia\">\u30de\u30ec\u30fc\u30b7\u30a2<\/option>\n                                                    <option value=\"Mexico\">\u30e1\u30ad\u30b7\u30b3<\/option>\n                                                    <option value=\"Morocco\">\u30e2\u30ed\u30c3\u30b3<\/option>\n                                                    <option value=\"Netherlands\">\u30aa\u30e9\u30f3\u30c0<\/option>\n                                                    <option value=\"New Zealand\">\u30cb\u30e5\u30fc\u30b8\u30fc\u30e9\u30f3\u30c9<\/option>\n                                                    <option value=\"Nicaragua\">\u30cb\u30ab\u30e9\u30b0\u30a2<\/option>\n                                                    <option value=\"North Macedonia\">North Macedonia<\/option>\n                                                    <option value=\"Norway\">\u30ce\u30eb\u30a6\u30a7\u30fc<\/option>\n                                                    <option value=\"Peru\">\u30da\u30eb\u30fc<\/option>\n                                                    <option value=\"Philippines\">\u30d5\u30a3\u30ea\u30d4\u30f3<\/option>\n                                                    <option value=\"Poland\">\u30dd\u30fc\u30e9\u30f3\u30c9<\/option>\n                                                    <option value=\"Portugal\">\u30dd\u30eb\u30c8\u30ac\u30eb<\/option>\n                                                    <option value=\"Romania\">\u30eb\u30fc\u30de\u30cb\u30a2<\/option>\n                                                    <option value=\"Saudi Arabia\">\u30b5\u30a6\u30b8\u30a2\u30e9\u30d3\u30a2<\/option>\n                                                    <option value=\"Senegal\">\u30bb\u30cd\u30ac\u30eb<\/option>\n                                                    <option value=\"Serbia\">\u30bb\u30eb\u30d3\u30a2<\/option>\n                                                    <option value=\"Singapore\">\u30b7\u30f3\u30ac\u30dd\u30fc\u30eb<\/option>\n                                                    <option value=\"Slovakia\">\u30b9\u30ed\u30d0\u30ad\u30a2<\/option>\n                                                    <option value=\"South Africa\">\u5357\u30a2\u30d5\u30ea\u30ab<\/option>\n                                                    <option value=\"Spain\">\u30b9\u30da\u30a4\u30f3<\/option>\n                                                    <option value=\"Suriname\">\u30b9\u30ea\u30ca\u30e0<\/option>\n                                                    <option value=\"Sweden\">\u30b9\u30a6\u30a7\u30fc\u30c7\u30f3<\/option>\n                                                    <option value=\"Switzerland\">\u30b9\u30a4\u30b9<\/option>\n                                                    <option value=\"Thailand\">\u30bf\u30a4<\/option>\n                                                    <option value=\"Tunisia\">\u30c1\u30e5\u30cb\u30b8\u30a2<\/option>\n                                                    <option value=\"T\u00fcrkiye\">T\u00fcrkiye<\/option>\n                                                    <option value=\"United Arab Emirates\">\u30a2\u30e9\u30d6\u9996\u9577\u56fd\u9023\u90a6<\/option>\n                                                    <option value=\"United Kingdom\">United Kingdom<\/option>\n                                                    <option value=\"United States of America\">\u30a2\u30e1\u30ea\u30ab<\/option>\n                                                    <option value=\"Vietnam\">Vietnam<\/option>\n                                            <\/select>\n                <\/div>\n                            <\/div>\n        <\/form>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d784ca1 e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"d784ca1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-476877b e-flex e-con-boxed e-con e-parent\" data-id=\"476877b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fde541d elementor-widget elementor-widget-text-editor\" data-id=\"fde541d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<strong>\u6ce8\u610f\uff1a\u63a1\u7528\u4e0d\u6b63\u30a2\u30e9\u30fc\u30c8<\/strong>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74b490d elementor-widget elementor-widget-text-editor\" data-id=\"74b490d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\u5f53\u793e\u306e\u63a1\u7528\u30d7\u30ed\u30bb\u30b9\u3092\u7406\u89e3\u3059\u308b\u3053\u3068\u306f\u3001\u5897\u52a0\u50be\u5411\u306b\u3042\u308b\u30aa\u30f3\u30e9\u30a4\u30f3\u63a1\u7528\u4e0d\u6b63\u304b\u3089\u8eab\u3092\u5b88\u308b\u305f\u3081\u306b\u4e0d\u53ef\u6b20\u3067\u3059\u3002\u5f53\u793e\u306e\u63a1\u7528\u30d7\u30ed\u30bb\u30b9\u3001\u4e00\u822c\u7684\u306a\u63a1\u7528\u8a08\u753b\u3001\u4e0d\u6b63\u884c\u70ba\u3068\u601d\u308f\u308c\u308b\u30a2\u30af\u30c6\u30a3\u30d3\u30c6\u30a3\u3092\u5831\u544a\u3059\u308b\u305f\u3081\u306b\u3067\u304d\u308b\u3053\u3068\u3092\u3001\u5c11\u3057\u6642\u9593\u3092\u3068\u3063\u3066\u3054\u78ba\u8a8d\u304f\u3060\u3055\u3044\u3002 \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d28ad7b elementor-widget elementor-widget-button\" data-id=\"d28ad7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.concentrix.com\/scam-warning\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">\u3082\u3063\u3068\u8aad\u3080<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-edaec65 e-flex e-con-boxed e-con e-parent\" data-id=\"edaec65\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c9f843 elementor-widget elementor-widget-text-editor\" data-id=\"7c9f843\" data-element_type=\"widget\" data-e-type=\"widget\" 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data-query-type=\"get_latest\">\n\n            \n            <!-- Results Header -->\n            <div class=\"jdq-results-header\">\n                                <svg class=\"jdq-filter-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n                    <line x1=\"4\" y1=\"21\" x2=\"4\" y2=\"14\"><\/line>\n                    <line x1=\"4\" y1=\"10\" x2=\"4\" y2=\"3\"><\/line>\n                    <line x1=\"12\" y1=\"21\" x2=\"12\" y2=\"12\"><\/line>\n                    <line x1=\"12\" y1=\"8\" x2=\"12\" y2=\"3\"><\/line>\n                    <line x1=\"20\" y1=\"21\" x2=\"20\" y2=\"16\"><\/line>\n                    <line x1=\"20\" y1=\"12\" x2=\"20\" y2=\"3\"><\/line>\n                    <line x1=\"1\" y1=\"14\" x2=\"7\" y2=\"14\"><\/line>\n                    <line x1=\"9\" y1=\"8\" x2=\"15\" y2=\"8\"><\/line>\n                    <line x1=\"17\" y1=\"16\" x2=\"23\" y2=\"16\"><\/line>\n                <\/svg>\n            <\/div>\n\n            <!-- Filter Panel Overlay -->\n            <div class=\"jdq-filter-overlay\"><\/div>\n\n            <!-- Sliding Filter Panel -->\n            <div class=\"jdq-filter-panel\">\n                <div class=\"jdq-filter-panel-header\">\n                    <button class=\"jdq-filter-panel-close\" aria-label=\"Close filters\">\n                        <svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                            <rect x=\"1.41406\" width=\"21\" height=\"2\" rx=\"1\" transform=\"rotate(45 1.41406 0)\" fill=\"currentColor\"><\/rect>\n                            <rect x=\"16.2637\" y=\"1.41418\" width=\"21\" height=\"2\" rx=\"1\" transform=\"rotate(135 16.2637 1.41418)\" fill=\"currentColor\"><\/rect>\n                        <\/svg>\n                    <\/button>\n                <\/div>\n\n                <div class=\"jdq-filter-panel-section\">\n                    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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><b>Essential Functions &amp; Core Responsibilities<\/b><\/span><\/p><ul><li><p><span><span>Lead the day-to-day operations of a team of associates, ensuring effective performance management, attendance monitoring, and compliance with company policies and applicable legal requirements.<\/span><\/span><\/p><\/li><li><p><span><span>Provide ongoing coaching, mentoring, and performance feedback to team members through regular one-on-one sessions and performance reviews to achieve and exceed operational targets.<\/span><\/span><\/p><\/li><li><p><span><span>Identify performance gaps, develop improvement plans, and implement appropriate corrective actions in line with company policies.<\/span><\/span><\/p><\/li><li><p><span><span>Drive team performance to consistently meet or exceed contractual Key Performance Indicators (KPIs), quality standards, productivity goals, and financial expectations.<\/span><\/span><\/p><\/li><li><p><span><span>Communicate business objectives, performance expectations, and process updates clearly and effectively to team members.<\/span><\/span><\/p><\/li><li><p><span><span>Serve as a point of escalation for complex customer, operational, or workflow-related issues, providing guidance and resolution support when required.<\/span><\/span><\/p><\/li><li><p><span><span>Conduct regular team meetings, calibration sessions, and engagement activities to ensure effective communication, knowledge sharing, and team development.<\/span><\/span><\/p><\/li><li><p><span><span>Monitor operational trends and team performance metrics, proactively identifying opportunities for improvement and implementing action plans.<\/span><\/span><\/p><\/li><li><p><span><span>Maintain up-to-date knowledge of internal processes, policies, procedures, and client requirements while participating in leadership and development programs.<\/span><\/span><\/p><\/li><li><p><span><span>Foster a positive, inclusive, and high-performance work environment by promoting company values and acting as an advocate for team members.<\/span><\/span><\/p><\/li><li><p><span><span>Support workforce planning, resource allocation, and scheduling activities to ensure optimal business coverage and operational efficiency.<\/span><\/span><\/p><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><b>Required Qualifications<\/b><\/span><\/p><ul><li><p><span><span>Associate&#39;s degree or equivalent work experience preferred.<\/span><\/span><\/p><\/li><li><p><span><span>Minimum of 1 years of relevant experience in team management, customer support, operations, BPO, shared services, trust &amp; safety, or a related environment.<\/span><\/span><\/p><\/li><li><p><span><span>Proven experience leading, coaching, and developing teams to achieve operational and performance objectives.<\/span><\/span><\/p><\/li><li><p><span><span>Strong analytical and problem-solving skills with the ability to interpret performance metrics and take appropriate action.<\/span><\/span><\/p><\/li><li><p><span><span>Excellent verbal and written communication skills.<\/span><\/span><\/p><\/li><li><p><span><span>Ability to thrive in a fast-paced environment, effectively manage multiple priorities, and meet deadlines.<\/span><\/span><\/p><\/li><li><p><span><span>Demonstrated ability to build strong working relationships and motivate employees to achieve business goals.<\/span><\/span><\/p><\/li><li><p><span><span>Strong organizational skills and attention to detail.<\/span><\/span><\/p><\/li><li><p><span><span>Flexibility to work in a dynamic environment and adapt to changing business needs and schedules.<\/span><\/span><\/p><\/li><li><p><span><span>Previous experience in a Team Leader, Supervisor, or people-management role within a contact center, BPO, Trust &amp; Safety, or operations environment.<\/span><\/span><\/p><\/li><li><p><span><span>Experience in Content Moderation operations is highly desirable, including managing teams responsible for reviewing user-generated content, enforcing platform policies, handling sensitive content, and meeting quality and productivity targets.<\/span><\/span><\/p><\/li><li><p><span><span>Experience managing KPI-driven environments with a strong focus on quality, productivity, customer experience, and compliance.<\/span><\/span><\/p><\/li><li><p><span><span>Knowledge of workforce management practices, performance improvement methodologies, and employee engagement initiatives.<\/span><\/span><\/p><\/li><li><p><span>English\u00a0(C1&#43;)\u00a0mandatory.<\/span><\/p><\/li><\/ul><p><span>\u00a0\u00a0\u00a0<\/span><\/p><p><span><i><b>Career growth and personal development<\/b><\/i><\/span><\/p><p><span>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At\u00a0<b>Concentrix<\/b>, there\u2019s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><i><b>Disclaimer<\/b><\/i><\/span><\/p><p><span>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><i><b>Concentrix is an equal opportunity employer<\/b><\/i><\/span><\/p><p><span><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/span><\/p>\",\"ats_external_id\":\"R1763742\",\"location\":\"Bucharest\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-12T02:06:16.109+08:00\",\"created_at\":\"2026-09-12T02:05:11.413+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTk1MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Bucharest---15A-Orhideelor-Street-6th-District\/Team-Leader-Trust-and-Safety_R1763742\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bucharest\",\"state\":null,\"country\":{\"wid\":\"f2e609fe92974a55a05fc1cdc2852122\",\"iso2\":\"RO\",\"iso3\":\"ROU\",\"descriptor\":\"Romania\",\"iso_numeric\":\"642\"},\"postal_code\":\"60071\",\"primary_location\":{\"id\":\"RO-BUC-ORHID-01\",\"wid\":\"985de8560b18105249c6c956c4480000\",\"descriptor\":\"ROU Bucharest - 15A, Orhideelor Street, 6th District\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.harcau@concentrix.com\"},\"first_name\":\"Laza, Maria\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102627735\",\"wid\":\"c5682ed6077b10155e695519d2ae0003\",\"descriptor\":\"Maria Laza (102627735)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-386628\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Bucharest---15A-Orhideelor-Street-6th-District\/Team-Leader-Trust-and-Safety_R1763742\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Bucharest---15A-Orhideelor-Street-6th-District\/Team-Leader-Trust-and-Safety_R1763742\/apply\",\"job_requisition_id\":\"R1763742\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"elena.botareanu@concentrix.com\"},\"first_name\":\"Elena Botareanu (102549793)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1763742\",\"wid\":\"7a7647ddc411102cef6862df95e30000\",\"descriptor\":\"Team Leader Trust and Safety\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"815\",\"campaign_id\":\"25949\",\"campaign_title\":\"Team Leader, B2B Sales R1763731\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Sales Team Leader with Turkish (Digital Marketing Account Management)\",\"street\":\"GRC Athens - Minwos 10-16\",\"address\":\"GRC Athens - Minwos 10-16\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"\",\"long_description\":\"<div><p><b>Lead High-Performing Digital Sales Teams<\/b><\/p><p>Are you an experienced sales leader with a passion for coaching, performance management, and digital marketing? Do you thrive in fast-paced environments where you can inspire teams, drive revenue growth, and build strong client relationships?<\/p><p>We are looking for a <b>Sales Team Leader (Digital Advertising Solutions)<\/b> to lead a team of Digital Marketing Account Managers supporting one of the world&#39;s most recognized global technology brands. In this role, you&#39;ll be responsible for driving team performance, customer success, revenue growth, and operational excellence while developing a high-performing sales culture.<\/p><p>What You&#39;ll Be Doing<\/p><p>As a Sales Team Leader, you will lead, develop, and empower a team of Digital Marketing Account Managers focused on helping advertisers maximize their success through innovative digital advertising solutions. You will act as a strategic coach, performance driver, and trusted partner to both clients and internal stakeholders.<\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><ul><li><p>Lead, coach, and motivate a team of Digital Marketing Account Managers to achieve and exceed revenue, retention, and customer satisfaction targets<\/p><\/li><li><p>Drive a high-performance sales culture through ongoing coaching, development planning, and performance management<\/p><\/li><li><p>Conduct regular one-on-one meetings, performance reviews, and coaching sessions to support individual and team success<\/p><\/li><li><p>Monitor productivity, sales activities, pipeline health, and key performance indicators to ensure operational excellence<\/p><\/li><li><p>Provide accurate sales forecasting and ensure CRM systems are consistently updated and maintained<\/p><\/li><li><p>Remove internal and external barriers impacting team performance and customer success<\/p><\/li><li><p>Analyze sales data, customer insights, and market trends to identify opportunities and implement strategic growth initiatives<\/p><\/li><li><p>Support the development and execution of account growth, retention, and customer engagement strategies<\/p><\/li><li><p>Serve as an escalation point for client concerns and collaborate with stakeholders to ensure timely resolution<\/p><\/li><li><p>Partner closely with clients to align business objectives, performance expectations, and growth opportunities<\/p><\/li><li><p>Maintain strong awareness of digital marketing trends, advertising products, and industry developments<\/p><\/li><li><p>Collaborate with cross-functional teams including Operations, Training, Workforce Management, and Client Services to enhance performance and customer experience<\/p><\/li><li><p>Ensure alignment with business goals, sales targets, operating plans, and client performance metrics<\/p><\/li><li><p>Support talent development initiatives, succession planning, and continuous learning opportunities for team members<\/p><\/li><li><p>Foster strong relationships with clients, senior leadership, and key internal stakeholders<\/p><\/li><\/ul><p><\/p><p><b>What We&#39;re Looking For<\/b><\/p><p><b>Essential Requirements<\/b><\/p><ul><li><p>Fluency in Turkish\u00a0(C1) and English (C1)<\/p><\/li><li><p>Minimum 3 years of experience leading sales, customer success, or account management teams within a B2B environment<\/p><\/li><li><p>Proven track record of consistently delivering team revenue growth and performance targets<\/p><\/li><li><p>Strong leadership, coaching, and people management skills<\/p><\/li><li><p>Experience managing teams in fast-paced, high-volume sales environments<\/p><\/li><li><p>Excellent analytical and problem-solving skills with the ability to translate insights into business actions<\/p><\/li><li><p>Strong stakeholder management and relationship-building capabilities<\/p><\/li><li><p>Experience with sales forecasting, pipeline management, and performance reporting<\/p><\/li><li><p>Ability to influence teams and drive accountability through coaching and leadership<\/p><\/li><li><p>Strong organizational skills with the ability to prioritize multiple business objectives simultaneously<\/p><\/li><li><p>Willingness to work on-site in Athens, Greece<\/p><\/li><\/ul><p><\/p><p><b>Preferred Qualifications<\/b><\/p><ul><li><p>Bachelor&#39;s Degree in Business, Marketing, Management, or a related field<\/p><\/li><li><p>Experience within Digital Marketing, Online Advertising, Customer Success, or Technology Sales environments<\/p><\/li><li><p>Knowledge of consultative selling methodologies and customer success frameworks<\/p><\/li><li><p>Experience using Salesforce or other CRM platforms<\/p><\/li><li><p>Understanding of digital advertising products, performance marketing, and online customer acquisition strategies<\/p><\/li><li><p>Experience managing multilingual sales or account management teams<\/p><\/li><\/ul><p><\/p><p><b>Why Join Us?<\/b><\/p><ul><li><p>Work with one of the world&#39;s leading technology and digital advertising brands<\/p><\/li><li><p>Lead a talented, international team in a dynamic and fast-growing environment<\/p><\/li><li><p>Indefinite employment contract with 14 salaries per year<\/p><\/li><li><p>Competitive compensation package and monthly performance incentives<\/p><\/li><li><p>Comprehensive relocation support to Athens, Greece<\/p><\/li><li><p>Daily meal vouchers via Up Hellas Mastercard<\/p><\/li><li><p>Additional private health insurance coverage<\/p><\/li><li><p>Ongoing leadership development and professional training opportunities<\/p><\/li><li><p>International career growth and mobility programs<\/p><\/li><li><p>Access to wellness initiatives, fitness facilities, and employee engagement activities<\/p><\/li><li><p>Modern workplace with premium amenities, including rooftop leisure spaces and corporate dining facilities<\/p><\/li><li><p>Inclusive, collaborative, and multicultural company culture<\/p><\/li><\/ul><p><\/p><p><b>Location<\/b><\/p><ul><li><p>Athens, Greece<\/p><\/li><li><p>On-Site Role<\/p><\/li><\/ul><p><\/p><p><b>Ready to Lead, Inspire, and Grow?<\/b><\/p><p>Join us and play a key role in shaping the success of a high-performing digital sales organization. If you&#39;re passionate about developing people, driving business results, and helping clients achieve their growth ambitions, we&#39;d love to hear from you.<\/p><p><\/p><p><b>Apply today and take the next step in your leadership career with a global team where innovation, performance, and customer success drive everything we do.<\/b><\/p><\/div><p><\/p>\",\"ats_external_id\":\"R1763731\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-12T02:06:16.063+08:00\",\"created_at\":\"2026-09-12T02:05:09.521+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTk0OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/B2B-Sales-Team-Leader-with-Turkish--Digital-Marketing-Account-Management-_R1763731\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Athens\",\"state\":null,\"country\":{\"wid\":\"566388c1eb974c42bd9e3da4c2f57d60\",\"iso2\":\"GR\",\"iso3\":\"GRC\",\"descriptor\":\"Greece\",\"iso_numeric\":\"300\"},\"postal_code\":\"11743\",\"primary_location\":{\"id\":\"GR-ATH-MINWO-01\",\"wid\":\"8e0a004f044c101d47a1e71372810000\",\"descriptor\":\"GRC Athens - Minwos 10-16\"}},\"languages\":[\"English\",\"Turkish\"],\"recruiter\":{\"email\":{\"address\":\"maria.harcau@concentrix.com\"},\"first_name\":\"Laza, Maria\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102627735\",\"wid\":\"c5682ed6077b10155e695519d2ae0003\",\"descriptor\":\"Maria Laza (102627735)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3366\",\"descriptor\":\"Team Leader, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-386680\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/B2B-Sales-Team-Leader-with-Turkish--Digital-Marketing-Account-Management-_R1763731\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/B2B-Sales-Team-Leader-with-Turkish--Digital-Marketing-Account-Management-_R1763731\/apply\",\"job_requisition_id\":\"R1763731\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"pavlos.prapas@concentrix.com\"},\"first_name\":\"Paul Prapas (102561715)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1763731\",\"wid\":\"55d288379d5d102ced0a33e485540000\",\"descriptor\":\"B2B Sales Team Leader with Turkish (Digital Marketing Account Management)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"816\",\"campaign_id\":\"25948\",\"campaign_title\":\"Team Leader, B2B Sales R1763723\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Sales Team Leader with Dutch (Digital Marketing Account Management)\",\"street\":\"GRC Athens - Minwos 10-16\",\"address\":\"GRC Athens - Minwos 10-16\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"\",\"long_description\":\"<div><p><b>Lead High-Performing Digital Sales Teams<\/b><\/p><p>Are you an experienced sales leader with a passion for coaching, performance management, and digital marketing? Do you thrive in fast-paced environments where you can inspire teams, drive revenue growth, and build strong client relationships?<\/p><p>We are looking for a <b>Sales Team Leader (Digital Advertising Solutions)<\/b> to lead a team of Digital Marketing Account Managers supporting one of the world&#39;s most recognized global technology brands. In this role, you&#39;ll be responsible for driving team performance, customer success, revenue growth, and operational excellence while developing a high-performing sales culture.<\/p><p>What You&#39;ll Be Doing<\/p><p>As a Sales Team Leader, you will lead, develop, and empower a team of Digital Marketing Account Managers focused on helping advertisers maximize their success through innovative digital advertising solutions. You will act as a strategic coach, performance driver, and trusted partner to both clients and internal stakeholders.<\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><ul><li><p>Lead, coach, and motivate a team of Digital Marketing Account Managers to achieve and exceed revenue, retention, and customer satisfaction targets<\/p><\/li><li><p>Drive a high-performance sales culture through ongoing coaching, development planning, and performance management<\/p><\/li><li><p>Conduct regular one-on-one meetings, performance reviews, and coaching sessions to support individual and team success<\/p><\/li><li><p>Monitor productivity, sales activities, pipeline health, and key performance indicators to ensure operational excellence<\/p><\/li><li><p>Provide accurate sales forecasting and ensure CRM systems are consistently updated and maintained<\/p><\/li><li><p>Remove internal and external barriers impacting team performance and customer success<\/p><\/li><li><p>Analyze sales data, customer insights, and market trends to identify opportunities and implement strategic growth initiatives<\/p><\/li><li><p>Support the development and execution of account growth, retention, and customer engagement strategies<\/p><\/li><li><p>Serve as an escalation point for client concerns and collaborate with stakeholders to ensure timely resolution<\/p><\/li><li><p>Partner closely with clients to align business objectives, performance expectations, and growth opportunities<\/p><\/li><li><p>Maintain strong awareness of digital marketing trends, advertising products, and industry developments<\/p><\/li><li><p>Collaborate with cross-functional teams including Operations, Training, Workforce Management, and Client Services to enhance performance and customer experience<\/p><\/li><li><p>Ensure alignment with business goals, sales targets, operating plans, and client performance metrics<\/p><\/li><li><p>Support talent development initiatives, succession planning, and continuous learning opportunities for team members<\/p><\/li><li><p>Foster strong relationships with clients, senior leadership, and key internal stakeholders<\/p><\/li><\/ul><p><\/p><p><b>What We&#39;re Looking For<\/b><\/p><p><b>Essential Requirements<\/b><\/p><ul><li><p>Fluency in Dutch\u00a0(C1) and English (C1)<\/p><\/li><li><p>Minimum 3 years of experience leading sales, customer success, or account management teams within a B2B environment<\/p><\/li><li><p>Proven track record of consistently delivering team revenue growth and performance targets<\/p><\/li><li><p>Strong leadership, coaching, and people management skills<\/p><\/li><li><p>Experience managing teams in fast-paced, high-volume sales environments<\/p><\/li><li><p>Excellent analytical and problem-solving skills with the ability to translate insights into business actions<\/p><\/li><li><p>Strong stakeholder management and relationship-building capabilities<\/p><\/li><li><p>Experience with sales forecasting, pipeline management, and performance reporting<\/p><\/li><li><p>Ability to influence teams and drive accountability through coaching and leadership<\/p><\/li><li><p>Strong organizational skills with the ability to prioritize multiple business objectives simultaneously<\/p><\/li><li><p>Willingness to work on-site in Athens, Greece<\/p><\/li><\/ul><p><\/p><p><b>Preferred Qualifications<\/b><\/p><ul><li><p>Bachelor&#39;s Degree in Business, Marketing, Management, or a related field<\/p><\/li><li><p>Experience within Digital Marketing, Online Advertising, Customer Success, or Technology Sales environments<\/p><\/li><li><p>Knowledge of consultative selling methodologies and customer success frameworks<\/p><\/li><li><p>Experience using Salesforce or other CRM platforms<\/p><\/li><li><p>Understanding of digital advertising products, performance marketing, and online customer acquisition strategies<\/p><\/li><li><p>Experience managing multilingual sales or account management teams<\/p><\/li><\/ul><p><\/p><p><b>Why Join Us?<\/b><\/p><ul><li><p>Work with one of the world&#39;s leading technology and digital advertising brands<\/p><\/li><li><p>Lead a talented, international team in a dynamic and fast-growing environment<\/p><\/li><li><p>Indefinite employment contract with 14 salaries per year<\/p><\/li><li><p>Competitive compensation package and monthly performance incentives<\/p><\/li><li><p>Comprehensive relocation support to Athens, Greece<\/p><\/li><li><p>Daily meal vouchers via Up Hellas Mastercard<\/p><\/li><li><p>Additional private health insurance coverage<\/p><\/li><li><p>Ongoing leadership development and professional training opportunities<\/p><\/li><li><p>International career growth and mobility programs<\/p><\/li><li><p>Access to wellness initiatives, fitness facilities, and employee engagement activities<\/p><\/li><li><p>Modern workplace with premium amenities, including rooftop leisure spaces and corporate dining facilities<\/p><\/li><li><p>Inclusive, collaborative, and multicultural company culture<\/p><\/li><\/ul><p><\/p><p><b>Location<\/b><\/p><ul><li><p>Athens, Greece<\/p><\/li><li><p>On-Site Role<\/p><\/li><\/ul><p><\/p><p><b>Ready to Lead, Inspire, and Grow?<\/b><\/p><p>Join us and play a key role in shaping the success of a high-performing digital sales organization. If you&#39;re passionate about developing people, driving business results, and helping clients achieve their growth ambitions, we&#39;d love to hear from you.<\/p><p><\/p><p><b>Apply today and take the next step in your leadership career with a global team where innovation, performance, and customer success drive everything we do.<\/b><\/p><\/div><p><\/p>\",\"ats_external_id\":\"R1763723\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-12T02:06:15.968+08:00\",\"created_at\":\"2026-09-12T02:05:09.203+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTk0OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/B2B-Sales-Team-Leader-with-Dutch--Digital-Marketing-Account-Management-_R1763723-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Athens\",\"state\":null,\"country\":{\"wid\":\"566388c1eb974c42bd9e3da4c2f57d60\",\"iso2\":\"GR\",\"iso3\":\"GRC\",\"descriptor\":\"Greece\",\"iso_numeric\":\"300\"},\"postal_code\":\"11743\",\"primary_location\":{\"id\":\"GR-ATH-MINWO-01\",\"wid\":\"8e0a004f044c101d47a1e71372810000\",\"descriptor\":\"GRC Athens - Minwos 10-16\"}},\"languages\":[\"English\",\"Dutch\"],\"recruiter\":{\"email\":{\"address\":\"maria.harcau@concentrix.com\"},\"first_name\":\"Laza, Maria\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102627735\",\"wid\":\"c5682ed6077b10155e695519d2ae0003\",\"descriptor\":\"Maria Laza (102627735)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3366\",\"descriptor\":\"Team Leader, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-386685\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/B2B-Sales-Team-Leader-with-Dutch--Digital-Marketing-Account-Management-_R1763723-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/B2B-Sales-Team-Leader-with-Dutch--Digital-Marketing-Account-Management-_R1763723-1\/apply\",\"job_requisition_id\":\"R1763723\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"pavlos.prapas@concentrix.com\"},\"first_name\":\"Paul Prapas (102561715)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1763723\",\"wid\":\"4d105611dea7102cec6bc94786b80000\",\"descriptor\":\"B2B Sales Team Leader with Dutch (Digital Marketing Account Management)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"817\",\"campaign_id\":\"25947\",\"campaign_title\":\"Team Leader, B2B Sales R1763728\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Sales Team Leader with Arabic (Digital Marketing Account Management)\",\"street\":\"GRC Athens - Minwos 10-16\",\"address\":\"GRC Athens - Minwos 10-16\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"\",\"long_description\":\"<div><p><b>Lead High-Performing Digital Sales Teams<\/b><\/p><p>Are you an experienced sales leader with a passion for coaching, performance management, and digital marketing? Do you thrive in fast-paced environments where you can inspire teams, drive revenue growth, and build strong client relationships?<\/p><p>We are looking for a <b>Sales Team Leader (Digital Advertising Solutions)<\/b> to lead a team of Digital Marketing Account Managers supporting one of the world&#39;s most recognized global technology brands. In this role, you&#39;ll be responsible for driving team performance, customer success, revenue growth, and operational excellence while developing a high-performing sales culture.<\/p><p>What You&#39;ll Be Doing<\/p><p>As a Sales Team Leader, you will lead, develop, and empower a team of Digital Marketing Account Managers focused on helping advertisers maximize their success through innovative digital advertising solutions. You will act as a strategic coach, performance driver, and trusted partner to both clients and internal stakeholders.<\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><ul><li><p>Lead, coach, and motivate a team of Digital Marketing Account Managers to achieve and exceed revenue, retention, and customer satisfaction targets<\/p><\/li><li><p>Drive a high-performance sales culture through ongoing coaching, development planning, and performance management<\/p><\/li><li><p>Conduct regular one-on-one meetings, performance reviews, and coaching sessions to support individual and team success<\/p><\/li><li><p>Monitor productivity, sales activities, pipeline health, and key performance indicators to ensure operational excellence<\/p><\/li><li><p>Provide accurate sales forecasting and ensure CRM systems are consistently updated and maintained<\/p><\/li><li><p>Remove internal and external barriers impacting team performance and customer success<\/p><\/li><li><p>Analyze sales data, customer insights, and market trends to identify opportunities and implement strategic growth initiatives<\/p><\/li><li><p>Support the development and execution of account growth, retention, and customer engagement strategies<\/p><\/li><li><p>Serve as an escalation point for client concerns and collaborate with stakeholders to ensure timely resolution<\/p><\/li><li><p>Partner closely with clients to align business objectives, performance expectations, and growth opportunities<\/p><\/li><li><p>Maintain strong awareness of digital marketing trends, advertising products, and industry developments<\/p><\/li><li><p>Collaborate with cross-functional teams including Operations, Training, Workforce Management, and Client Services to enhance performance and customer experience<\/p><\/li><li><p>Ensure alignment with business goals, sales targets, operating plans, and client performance metrics<\/p><\/li><li><p>Support talent development initiatives, succession planning, and continuous learning opportunities for team members<\/p><\/li><li><p>Foster strong relationships with clients, senior leadership, and key internal stakeholders<\/p><\/li><\/ul><p><\/p><p><b>What We&#39;re Looking For<\/b><\/p><p><b>Essential Requirements<\/b><\/p><ul><li><p>Fluency in Arabic\u00a0(C1) and English (C1)<\/p><\/li><li><p>Minimum 3 years of experience leading sales, customer success, or account management teams within a B2B environment<\/p><\/li><li><p>Proven track record of consistently delivering team revenue growth and performance targets<\/p><\/li><li><p>Strong leadership, coaching, and people management skills<\/p><\/li><li><p>Experience managing teams in fast-paced, high-volume sales environments<\/p><\/li><li><p>Excellent analytical and problem-solving skills with the ability to translate insights into business actions<\/p><\/li><li><p>Strong stakeholder management and relationship-building capabilities<\/p><\/li><li><p>Experience with sales forecasting, pipeline management, and performance reporting<\/p><\/li><li><p>Ability to influence teams and drive accountability through coaching and leadership<\/p><\/li><li><p>Strong organizational skills with the ability to prioritize multiple business objectives simultaneously<\/p><\/li><li><p>Willingness to work on-site in Athens, Greece<\/p><\/li><\/ul><p><\/p><p><b>Preferred Qualifications<\/b><\/p><ul><li><p>Bachelor&#39;s Degree in Business, Marketing, Management, or a related field<\/p><\/li><li><p>Experience within Digital Marketing, Online Advertising, Customer Success, or Technology Sales environments<\/p><\/li><li><p>Knowledge of consultative selling methodologies and customer success frameworks<\/p><\/li><li><p>Experience using Salesforce or other CRM platforms<\/p><\/li><li><p>Understanding of digital advertising products, performance marketing, and online customer acquisition strategies<\/p><\/li><li><p>Experience managing multilingual sales or account management teams<\/p><\/li><\/ul><p><\/p><p><b>Why Join Us?<\/b><\/p><ul><li><p>Work with one of the world&#39;s leading technology and digital advertising brands<\/p><\/li><li><p>Lead a talented, international team in a dynamic and fast-growing environment<\/p><\/li><li><p>Indefinite employment contract with 14 salaries per year<\/p><\/li><li><p>Competitive compensation package and monthly performance incentives<\/p><\/li><li><p>Comprehensive relocation support to Athens, Greece<\/p><\/li><li><p>Daily meal vouchers via Up Hellas Mastercard<\/p><\/li><li><p>Additional private health insurance coverage<\/p><\/li><li><p>Ongoing leadership development and professional training opportunities<\/p><\/li><li><p>International career growth and mobility programs<\/p><\/li><li><p>Access to wellness initiatives, fitness facilities, and employee engagement activities<\/p><\/li><li><p>Modern workplace with premium amenities, including rooftop leisure spaces and corporate dining facilities<\/p><\/li><li><p>Inclusive, collaborative, and multicultural company culture<\/p><\/li><\/ul><p><\/p><p><b>Location<\/b><\/p><ul><li><p>Athens, Greece<\/p><\/li><li><p>On-Site Role<\/p><\/li><\/ul><p><\/p><p><b>Ready to Lead, Inspire, and Grow?<\/b><\/p><p>Join us and play a key role in shaping the success of a high-performing digital sales organization. If you&#39;re passionate about developing people, driving business results, and helping clients achieve their growth ambitions, we&#39;d love to hear from you.<\/p><p><\/p><p><b>Apply today and take the next step in your leadership career with a global team where innovation, performance, and customer success drive everything we do.<\/b><\/p><\/div><p><\/p>\",\"ats_external_id\":\"R1763728\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-12T02:06:15.876+08:00\",\"created_at\":\"2026-09-12T02:05:08.783+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTk0Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/B2B-Sales-Team-Leader-with-Arabic--Digital-Marketing-Account-Management-_R1763728\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Athens\",\"state\":null,\"country\":{\"wid\":\"566388c1eb974c42bd9e3da4c2f57d60\",\"iso2\":\"GR\",\"iso3\":\"GRC\",\"descriptor\":\"Greece\",\"iso_numeric\":\"300\"},\"postal_code\":\"11743\",\"primary_location\":{\"id\":\"GR-ATH-MINWO-01\",\"wid\":\"8e0a004f044c101d47a1e71372810000\",\"descriptor\":\"GRC Athens - Minwos 10-16\"}},\"languages\":[\"Arabic\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.harcau@concentrix.com\"},\"first_name\":\"Laza, Maria\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102627735\",\"wid\":\"c5682ed6077b10155e695519d2ae0003\",\"descriptor\":\"Maria Laza (102627735)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3366\",\"descriptor\":\"Team Leader, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-386618\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/B2B-Sales-Team-Leader-with-Arabic--Digital-Marketing-Account-Management-_R1763728\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/B2B-Sales-Team-Leader-with-Arabic--Digital-Marketing-Account-Management-_R1763728\/apply\",\"job_requisition_id\":\"R1763728\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"pavlos.prapas@concentrix.com\"},\"first_name\":\"Paul Prapas (102561715)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1763728\",\"wid\":\"1c6bb0678b97102cecb013c6e2a90000\",\"descriptor\":\"B2B Sales Team Leader with Arabic (Digital Marketing Account Management)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"818\",\"campaign_id\":\"25946\",\"campaign_title\":\"Professional I, Lead Generation R1759829\",\"campaign_type\":\"job_application\",\"job_title\":\"Business Development Representative\",\"street\":\"USA Work at Home\",\"address\":\"USA Work at Home\",\"city\":\"Brunswick\",\"state\":\"Georgia\",\"postal_code\":\"31523\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<div><span>We\u2019re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. <\/span><br \/><br \/><span>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year. <\/span><br \/><br \/><span>Join us and be part of this journey towards greater opportunities and brighter futures.<\/span><\/div><div><\/div><div>The Business Development Representative (BDR) plays a critical role in supporting our Sales Teams and Account Managers by opening doors to new opportunities. BDRs help drive growth by identifying and engaging potential new clients, as well as uncovering cross-sell and upsell opportunities within our existing customer base. This position works closely with Sales and Marketing to create interest in our products and services, ensuring a strong pipeline that enables our teams to deliver exceptional value to clients. Business Development creates the great first impression to potential customers who are committed to enhancing a better customer experience for their own brand. You will proactively identify, contact, and cultivate new business opportunities using a combination of cold calling, emailing, and social channels to leverage meetings where you uncover customer experience opportunities.<\/div><p><\/p><div><b>What you&#39;ll do in this role<span>\u00a0<\/span><\/b>:<\/div><ul><li><p>Use prospecting strategies to lead initial outreach to prospects in various C-level positions<\/p><\/li><li><div>Be able to quickly build report with prospects while creating interest in Concentrix services.<\/div><\/li><li><div>Proactive collaboration with Sales, Management and Marketing bringing forward sales play approaches.<\/div><\/li><li><div>Identify the needs and challenges of a prospective customer<\/div><\/li><li><div>Accountable to goals of qualified meetings, opportunities and revenue<\/div><\/li><li><div>Learn industry and funding signals and incorporate business trends in your prospect outreach<\/div><\/li><li><div>Willingness to be creative and try new prospecting strategies to achieve your goals<\/div><\/li><\/ul><div><div><\/div><div><b>What you&#39;ll bring:<\/b><\/div><ul><li><p>2\u20134&#43; years in a BDR\/SDR role with proven success in outbound prospecting.<\/p><\/li><li><div>Demonstrated track record of meeting or exceeding quotas for pipeline generation and closed deals<\/div><\/li><li><div>Experience working in fast-paced SaaS or tech environments<\/div><\/li><li><div>Exposure to full sales cycle or collaboration with Account Managers \/ Sellers on closing deals<\/div><\/li><li><div>Familiarity with targeting mid-market or enterprise accounts<\/div><\/li><li><div>Familiarity with targeting current client accounts for upsell \/ cross sell opportunities<\/div><\/li><li><div>Hands-on experience with CRM systems (Salesforce, Dialer, Einstein, Highspot, LinkedIn Sales Nav, ZoomInfo).<\/div><\/li><li><div>Familiarity with sales engagement platforms and analytics tools.<\/div><\/li><li><div>Excellent verbal and written communication skills.\u00a0<\/div><\/li><li><p>Proficiency in cold calling, email outreach, and social selling.<\/p><\/li><\/ul><div><\/div><div><p><b>What&#39;s in it for you<\/b>\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.\u00a0<\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u00a0<\/p><p><\/p><p>The base salary range for this position is USD $50k - $70k, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, registered retirement savings plan, paid time off and holidays and paid learning days.\u00a0<\/p><p>The deadline to apply for this position is September 25, 2026. This position is for an existing, immediate vacancy. We are currently\u202fseeking\u202fto fill this role with an individual who can start as soon as possible.\u202f\u00a0<\/p><p><\/p><p><b>Power the best version of you!<\/b>\u00a0<\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><b>#LI-remote<\/b>\u00a0<\/p><p><b>#Concentrix<\/b>\u00a0<span> <\/span><\/p><\/div><\/div><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1759829\",\"location\":\"Brunswick, Georgia\",\"job_type\":\"full_time\",\"salary\":\"60000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-09-12T00:09:30.259+08:00\",\"created_at\":\"2026-09-12T00:08:26.530+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTk0Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Business-Development-Representative_R1759829\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Sales Support\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Brunswick\",\"state\":\"Georgia\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"31523\",\"primary_location\":{\"id\":\"JP_USA_Work_at_Home\",\"wid\":\"740544c0a47f011badfb3a791f116e5a\",\"descriptor\":\"USA Work at Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"meghna.phillips@concentrix.com\"},\"first_name\":\"Phillips, Meghna\"},\"categories\":[{\"descriptor\":\"CF Global Sales Support\"}],\"recruiters\":[{\"id\":\"1037713\",\"wid\":\"f6358e3b3d6d015565925440ff189a85\",\"descriptor\":\"Meghna Phillips (1037713)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0445\",\"descriptor\":\"Professional I, Lead Generation\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-386694\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Business-Development-Representative_R1759829\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Business-Development-Representative_R1759829\/apply\",\"job_requisition_id\":\"R1759829\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"1e32ba1ccd1210165cab2019559b0000\",\"descriptor\":\"(CORP) NA SPECIALST SALES - TECH & PRACTICES\",\"reference_id\":\"CONASPECIALSTS\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"sara.freeman@concentrix.com\"},\"first_name\":\"Sara Freeman-Kane (812022)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1759829\",\"wid\":\"8d0af267110d103c5f00cb16dda40000\",\"descriptor\":\"Business Development Representative\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-15\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"819\",\"campaign_id\":\"25933\",\"campaign_title\":\"Team Leader, B2B Sales R1763716\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Sales Team Leader with German (Digital Marketing Account Management)\",\"street\":\"GRC Athens - Minwos 10-16\",\"address\":\"GRC Athens - Minwos 10-16\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"\",\"long_description\":\"<div><p><b>Lead High-Performing Digital Sales Teams<\/b><\/p><p>Are you an experienced sales leader with a passion for coaching, performance management, and digital marketing? Do you thrive in fast-paced environments where you can inspire teams, drive revenue growth, and build strong client relationships?<\/p><p>We are looking for a <b>Sales Team Leader (Digital Advertising Solutions)<\/b> to lead a team of Digital Marketing Account Managers supporting one of the world&#39;s most recognized global technology brands. In this role, you&#39;ll be responsible for driving team performance, customer success, revenue growth, and operational excellence while developing a high-performing sales culture.<\/p><p>What You&#39;ll Be Doing<\/p><p>As a Sales Team Leader, you will lead, develop, and empower a team of Digital Marketing Account Managers focused on helping advertisers maximize their success through innovative digital advertising solutions. You will act as a strategic coach, performance driver, and trusted partner to both clients and internal stakeholders.<\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><ul><li><p>Lead, coach, and motivate a team of Digital Marketing Account Managers to achieve and exceed revenue, retention, and customer satisfaction targets<\/p><\/li><li><p>Drive a high-performance sales culture through ongoing coaching, development planning, and performance management<\/p><\/li><li><p>Conduct regular one-on-one meetings, performance reviews, and coaching sessions to support individual and team success<\/p><\/li><li><p>Monitor productivity, sales activities, pipeline health, and key performance indicators to ensure operational excellence<\/p><\/li><li><p>Provide accurate sales forecasting and ensure CRM systems are consistently updated and maintained<\/p><\/li><li><p>Remove internal and external barriers impacting team performance and customer success<\/p><\/li><li><p>Analyze sales data, customer insights, and market trends to identify opportunities and implement strategic growth initiatives<\/p><\/li><li><p>Support the development and execution of account growth, retention, and customer engagement strategies<\/p><\/li><li><p>Serve as an escalation point for client concerns and collaborate with stakeholders to ensure timely resolution<\/p><\/li><li><p>Partner closely with clients to align business objectives, performance expectations, and growth opportunities<\/p><\/li><li><p>Maintain strong awareness of digital marketing trends, advertising products, and industry developments<\/p><\/li><li><p>Collaborate with cross-functional teams including Operations, Training, Workforce Management, and Client Services to enhance performance and customer experience<\/p><\/li><li><p>Ensure alignment with business goals, sales targets, operating plans, and client performance metrics<\/p><\/li><li><p>Support talent development initiatives, succession planning, and continuous learning opportunities for team members<\/p><\/li><li><p>Foster strong relationships with clients, senior leadership, and key internal stakeholders<\/p><\/li><\/ul><p><\/p><p><b>What We&#39;re Looking For<\/b><\/p><p><b>Essential Requirements<\/b><\/p><ul><li><p>Fluency in German (C1) and English (C1)<\/p><\/li><li><p>Minimum 3 years of experience leading sales, customer success, or account management teams within a B2B environment<\/p><\/li><li><p>Proven track record of consistently delivering team revenue growth and performance targets<\/p><\/li><li><p>Strong leadership, coaching, and people management skills<\/p><\/li><li><p>Experience managing teams in fast-paced, high-volume sales environments<\/p><\/li><li><p>Excellent analytical and problem-solving skills with the ability to translate insights into business actions<\/p><\/li><li><p>Strong stakeholder management and relationship-building capabilities<\/p><\/li><li><p>Experience with sales forecasting, pipeline management, and performance reporting<\/p><\/li><li><p>Ability to influence teams and drive accountability through coaching and leadership<\/p><\/li><li><p>Strong organizational skills with the ability to prioritize multiple business objectives simultaneously<\/p><\/li><li><p>Willingness to work on-site in Athens, Greece<\/p><\/li><\/ul><p><\/p><p><b>Preferred Qualifications<\/b><\/p><ul><li><p>Bachelor&#39;s Degree in Business, Marketing, Management, or a related field<\/p><\/li><li><p>Experience within Digital Marketing, Online Advertising, Customer Success, or Technology Sales environments<\/p><\/li><li><p>Knowledge of consultative selling methodologies and customer success frameworks<\/p><\/li><li><p>Experience using Salesforce or other CRM platforms<\/p><\/li><li><p>Understanding of digital advertising products, performance marketing, and online customer acquisition strategies<\/p><\/li><li><p>Experience managing multilingual sales or account management teams<\/p><\/li><\/ul><p><\/p><p><b>Why Join Us?<\/b><\/p><ul><li><p>Work with one of the world&#39;s leading technology and digital advertising brands<\/p><\/li><li><p>Lead a talented, international team in a dynamic and fast-growing environment<\/p><\/li><li><p>Indefinite employment contract with 14 salaries per year<\/p><\/li><li><p>Competitive compensation package and monthly performance incentives<\/p><\/li><li><p>Comprehensive relocation support to Athens, Greece<\/p><\/li><li><p>Daily meal vouchers via Up Hellas Mastercard<\/p><\/li><li><p>Additional private health insurance coverage<\/p><\/li><li><p>Ongoing leadership development and professional training opportunities<\/p><\/li><li><p>International career growth and mobility programs<\/p><\/li><li><p>Access to wellness initiatives, fitness facilities, and employee engagement activities<\/p><\/li><li><p>Modern workplace with premium amenities, including rooftop leisure spaces and corporate dining facilities<\/p><\/li><li><p>Inclusive, collaborative, and multicultural company culture<\/p><\/li><\/ul><p><\/p><p><b>Location<\/b><\/p><ul><li><p>Athens, Greece<\/p><\/li><li><p>On-Site Role<\/p><\/li><\/ul><p><\/p><p><b>Ready to Lead, Inspire, and Grow?<\/b><\/p><p>Join us and play a key role in shaping the success of a high-performing digital sales organization. If you&#39;re passionate about developing people, driving business results, and helping clients achieve their growth ambitions, we&#39;d love to hear from you.<\/p><p><\/p><p><b>Apply today and take the next step in your leadership career with a global team where innovation, performance, and customer success drive everything we do.<\/b><\/p><\/div><p><\/p>\",\"ats_external_id\":\"R1763716\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-12T00:09:33.673+08:00\",\"created_at\":\"2026-09-12T00:08:19.082+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTkzMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/B2B-Sales-Team-Leader-with-German--Digital-Marketing-Account-Management-_R1763716-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Athens\",\"state\":null,\"country\":{\"wid\":\"566388c1eb974c42bd9e3da4c2f57d60\",\"iso2\":\"GR\",\"iso3\":\"GRC\",\"descriptor\":\"Greece\",\"iso_numeric\":\"300\"},\"postal_code\":\"11743\",\"primary_location\":{\"id\":\"GR-ATH-MINWO-01\",\"wid\":\"8e0a004f044c101d47a1e71372810000\",\"descriptor\":\"GRC Athens - Minwos 10-16\"}},\"languages\":[\"German\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.harcau@concentrix.com\"},\"first_name\":\"Laza, Maria\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102627735\",\"wid\":\"c5682ed6077b10155e695519d2ae0003\",\"descriptor\":\"Maria Laza (102627735)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3366\",\"descriptor\":\"Team Leader, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-386724\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/B2B-Sales-Team-Leader-with-German--Digital-Marketing-Account-Management-_R1763716-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/B2B-Sales-Team-Leader-with-German--Digital-Marketing-Account-Management-_R1763716-1\/apply\",\"job_requisition_id\":\"R1763716\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"pavlos.prapas@concentrix.com\"},\"first_name\":\"Paul Prapas (102561715)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1763716\",\"wid\":\"af2bb3bb58fa102cebffd973f4730000\",\"descriptor\":\"B2B Sales Team Leader with German (Digital Marketing Account Management)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"820\",\"campaign_id\":\"25932\",\"campaign_title\":\"Quality Evaluator R1763710\",\"campaign_type\":\"job_application\",\"job_title\":\"Quality Evaluator Turkish & English\",\"street\":\"GRC Athens - Ilia Iliou 51\",\"address\":\"GRC Athens - Ilia Iliou 51\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"\",\"long_description\":\"<div><p><b><span>Help Shape Exceptional Customer Experiences<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Are you passionate about quality, coaching, and continuous improvement? Do you have a keen eye for detail and enjoy turning insights into action?<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We are looking for a <\/span>Quality Analyst<span> to join our growing team and support one of the world&#39;s leading global brands. In this role, you&#39;ll play a critical part in enhancing customer experience by monitoring performance, identifying opportunities for improvement, and partnering with operational teams to drive quality excellence.<\/span><\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What You&#39;ll Be Doing<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As a Quality Analyst, you&#39;ll be responsible for evaluating customer interactions and ensuring service delivery consistently meets client and business expectations.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>Key Responsibilities<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Monitor and evaluate customer interactions across calls, email, and chat channels<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Conduct quality assessments against established standards and KPIs<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Deliver actionable feedback and insights to support operational improvement<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Participate in calibration sessions with Operations, Quality teams, and client stakeholders to ensure scoring consistency<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Analyse trends, identify performance gaps, and recommend improvement initiatives<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Support internal quality audits and process reviews<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Collaborate with Training and Operations teams to improve customer experience and business performance<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Maintain a strong understanding of client products, services, and program objectives<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Contribute to quality documentation, scorecards, and best practice frameworks<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Support key business metrics, operational targets, and continuous improvement initiatives<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What We&#39;re Looking For<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Essential Requirements<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Fluency in Turkish\u00a0(C1) &amp; <\/span>English (C1)\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Previous experience within Quality Assurance, Quality Monitoring, Customer Experience, or Contact Centre Operations<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong analytical mindset with excellent attention to detail<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to identify trends and translate findings into actionable recommendations<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience working with performance metrics and quality frameworks<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong stakeholder management and communication skills<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to manage multiple priorities in a fast-paced environment<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Proficiency in Microsoft Office, including Excel and PowerPoint<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Preferred Qualifications<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Associate&#39;s Degree or equivalent education<\/span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>3-5 years of experience in Quality, Customer Experience, Contact Centre, BPO, or Operational Excellence environments<\/span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience supporting multilingual customer service or sales operations<\/span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Knowledge of quality auditing methodologies and calibration processes<\/span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Why Join Us?<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Work with a globally recognised client<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>International and multicultural working environment<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Career growth and development opportunities<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ongoing training and professional development<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Dynamic and collaborative team culture<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Competitive salary and benefits package<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Relocation support available<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Location<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Athens, Greece<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>On-Site Role<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Ready to Elevate Quality Standards?<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Join us and help create exceptional customer experiences while developing your career in a fast-growing international environment.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>Apply today and become part of a team <\/span><span>where<\/span><span> quality drives success.<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p>\",\"ats_external_id\":\"R1763710\",\"location\":\"Athens\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-12T00:09:33.579+08:00\",\"created_at\":\"2026-09-12T00:08:18.745+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTkzMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/Quality-Evaluator-Turkish---English_R1763710-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Athens\",\"state\":null,\"country\":{\"wid\":\"566388c1eb974c42bd9e3da4c2f57d60\",\"iso2\":\"GR\",\"iso3\":\"GRC\",\"descriptor\":\"Greece\",\"iso_numeric\":\"300\"},\"postal_code\":\"11743\",\"primary_location\":{\"id\":\"GR-ATH-ILIAI-01\",\"wid\":\"d336840d2e5c101d47980bb2678f0000\",\"descriptor\":\"GRC Athens - Ilia Iliou 51\"}},\"languages\":[\"Turkish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.harcau@concentrix.com\"},\"first_name\":\"Laza, Maria\"},\"categories\":[{\"descriptor\":\"CF Quality\"}],\"recruiters\":[{\"id\":\"102627735\",\"wid\":\"c5682ed6077b10155e695519d2ae0003\",\"descriptor\":\"Maria Laza (102627735)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1619\",\"descriptor\":\"Quality Evaluator\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-386714\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/Quality-Evaluator-Turkish---English_R1763710-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/Quality-Evaluator-Turkish---English_R1763710-1\/apply\",\"job_requisition_id\":\"R1763710\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"pavlos.prapas@concentrix.com\"},\"first_name\":\"Paul Prapas (102561715)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1763710\",\"wid\":\"55d288379d5d102ceb356a959de00000\",\"descriptor\":\"Quality Evaluator Turkish & English\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"821\",\"campaign_id\":\"25931\",\"campaign_title\":\"Quality Evaluator R1763707\",\"campaign_type\":\"job_application\",\"job_title\":\"Quality Evaluator Arabic&English\",\"street\":\"GRC Athens - Ilia Iliou 51\",\"address\":\"GRC Athens - Ilia Iliou 51\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"\",\"long_description\":\"<div><p><b><span>Help Shape Exceptional Customer Experiences<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Are you passionate about quality, coaching, and continuous improvement? Do you have a keen eye for detail and enjoy turning insights into action?<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We are looking for a <\/span>Quality Analyst<span> to join our growing team and support one of the world&#39;s leading global brands. In this role, you&#39;ll play a critical part in enhancing customer experience by monitoring performance, identifying opportunities for improvement, and partnering with operational teams to drive quality excellence.<\/span><\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What You&#39;ll Be Doing<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As a Quality Analyst, you&#39;ll be responsible for evaluating customer interactions and ensuring service delivery consistently meets client and business expectations.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>Key Responsibilities<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Monitor and evaluate customer interactions across calls, email, and chat channels<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Conduct quality assessments against established standards and KPIs<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Deliver actionable feedback and insights to support operational improvement<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Participate in calibration sessions with Operations, Quality teams, and client stakeholders to ensure scoring consistency<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Analyse trends, identify performance gaps, and recommend improvement initiatives<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Support internal quality audits and process reviews<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Collaborate with Training and Operations teams to improve customer experience and business performance<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Maintain a strong understanding of client products, services, and program objectives<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Contribute to quality documentation, scorecards, and best practice frameworks<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Support key business metrics, operational targets, and continuous improvement initiatives<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What We&#39;re Looking For<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Essential Requirements<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Fluency in Arabic (C1) &amp; <\/span>English (C1)\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Previous experience within Quality Assurance, Quality Monitoring, Customer Experience, or Contact Centre Operations<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong analytical mindset with excellent attention to detail<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to identify trends and translate findings into actionable recommendations<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience working with performance metrics and quality frameworks<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong stakeholder management and communication skills<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to manage multiple priorities in a fast-paced environment<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Proficiency in Microsoft Office, including Excel and PowerPoint<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Preferred Qualifications<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Associate&#39;s Degree or equivalent education<\/span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>3-5 years of experience in Quality, Customer Experience, Contact Centre, BPO, or Operational Excellence environments<\/span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience supporting multilingual customer service or sales operations<\/span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Knowledge of quality auditing methodologies and calibration processes<\/span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Why Join Us?<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Work with a globally recognised client<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>International and multicultural working environment<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Career growth and development opportunities<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ongoing training and professional development<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Dynamic and collaborative team culture<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Competitive salary and benefits package<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Relocation support available<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Location<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Athens, Greece<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>On-Site Role<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Ready to Elevate Quality Standards?<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Join us and help create exceptional customer experiences while developing your career in a fast-growing international environment.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>Apply today and become part of a team <\/span><span>where<\/span><span> quality drives success.<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p>\",\"ats_external_id\":\"R1763707\",\"location\":\"Athens\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-12T00:09:33.498+08:00\",\"created_at\":\"2026-09-12T00:08:18.423+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTkzMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/Quality-Evaluator-Arabic-English_R1763707\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Athens\",\"state\":null,\"country\":{\"wid\":\"566388c1eb974c42bd9e3da4c2f57d60\",\"iso2\":\"GR\",\"iso3\":\"GRC\",\"descriptor\":\"Greece\",\"iso_numeric\":\"300\"},\"postal_code\":\"11743\",\"primary_location\":{\"id\":\"GR-ATH-ILIAI-01\",\"wid\":\"d336840d2e5c101d47980bb2678f0000\",\"descriptor\":\"GRC Athens - Ilia Iliou 51\"}},\"languages\":[\"English\",\"Arabic\"],\"recruiter\":{\"email\":{\"address\":\"maria.harcau@concentrix.com\"},\"first_name\":\"Laza, Maria\"},\"categories\":[{\"descriptor\":\"CF Quality\"}],\"recruiters\":[{\"id\":\"102627735\",\"wid\":\"c5682ed6077b10155e695519d2ae0003\",\"descriptor\":\"Maria Laza (102627735)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1619\",\"descriptor\":\"Quality Evaluator\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-386706\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/Quality-Evaluator-Arabic-English_R1763707\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/Quality-Evaluator-Arabic-English_R1763707\/apply\",\"job_requisition_id\":\"R1763707\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"pavlos.prapas@concentrix.com\"},\"first_name\":\"Paul Prapas (102561715)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1763707\",\"wid\":\"4d105611dea7102cead35b8ca83e0000\",\"descriptor\":\"Quality Evaluator Arabic&English\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"822\",\"campaign_id\":\"25930\",\"campaign_title\":\"Quality Evaluator R1763711\",\"campaign_type\":\"job_application\",\"job_title\":\"Quality Evaluator German & English\",\"street\":\"GRC Athens - Ilia Iliou 51\",\"address\":\"GRC Athens - Ilia Iliou 51\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"\",\"long_description\":\"<div><p><b><span>Help Shape Exceptional Customer Experiences<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Are you passionate about quality, coaching, and continuous improvement? Do you have a keen eye for detail and enjoy turning insights into action?<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We are looking for a <\/span>Quality Analyst<span> to join our growing team and support one of the world&#39;s leading global brands. In this role, you&#39;ll play a critical part in enhancing customer experience by monitoring performance, identifying opportunities for improvement, and partnering with operational teams to drive quality excellence.<\/span><\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What You&#39;ll Be Doing<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As a Quality Analyst, you&#39;ll be responsible for evaluating customer interactions and ensuring service delivery consistently meets client and business expectations.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>Key Responsibilities<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Monitor and evaluate customer interactions across calls, email, and chat channels<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Conduct quality assessments against established standards and KPIs<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Deliver actionable feedback and insights to support operational improvement<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Participate in calibration sessions with Operations, Quality teams, and client stakeholders to ensure scoring consistency<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Analyse trends, identify performance gaps, and recommend improvement initiatives<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Support internal quality audits and process reviews<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Collaborate with Training and Operations teams to improve customer experience and business performance<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Maintain a strong understanding of client products, services, and program objectives<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Contribute to quality documentation, scorecards, and best practice frameworks<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Support key business metrics, operational targets, and continuous improvement initiatives<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What We&#39;re Looking For<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Essential Requirements<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Fluency in German\u00a0(C1) &amp; <\/span>English (C1)\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Previous experience within Quality Assurance, Quality Monitoring, Customer Experience, or Contact Centre Operations<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong analytical mindset with excellent attention to detail<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to identify trends and translate findings into actionable recommendations<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience working with performance metrics and quality frameworks<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong stakeholder management and communication skills<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to manage multiple priorities in a fast-paced environment<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Proficiency in Microsoft Office, including Excel and PowerPoint<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Preferred Qualifications<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Associate&#39;s Degree or equivalent education<\/span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>3-5 years of experience in Quality, Customer Experience, Contact Centre, BPO, or Operational Excellence environments<\/span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience supporting multilingual customer service or sales operations<\/span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Knowledge of quality auditing methodologies and calibration processes<\/span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Why Join Us?<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Work with a globally recognised client<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>International and multicultural working environment<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Career growth and development opportunities<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ongoing training and professional development<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Dynamic and collaborative team culture<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Competitive salary and benefits package<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Relocation support available<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Location<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Athens, Greece<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>On-Site Role<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Ready to Elevate Quality Standards?<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Join us and help create exceptional customer experiences while developing your career in a fast-growing international environment.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>Apply today and become part of a team <\/span><span>where<\/span><span> quality drives success.<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p>\",\"ats_external_id\":\"R1763711\",\"location\":\"Athens\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-12T00:09:33.419+08:00\",\"created_at\":\"2026-09-12T00:08:18.079+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTkzMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/Quality-Evaluator-German---English_R1763711-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Athens\",\"state\":null,\"country\":{\"wid\":\"566388c1eb974c42bd9e3da4c2f57d60\",\"iso2\":\"GR\",\"iso3\":\"GRC\",\"descriptor\":\"Greece\",\"iso_numeric\":\"300\"},\"postal_code\":\"11743\",\"primary_location\":{\"id\":\"GR-ATH-ILIAI-01\",\"wid\":\"d336840d2e5c101d47980bb2678f0000\",\"descriptor\":\"GRC Athens - Ilia Iliou 51\"}},\"languages\":[\"English\",\"German\"],\"recruiter\":{\"email\":{\"address\":\"maria.harcau@concentrix.com\"},\"first_name\":\"Laza, Maria\"},\"categories\":[{\"descriptor\":\"CF Quality\"}],\"recruiters\":[{\"id\":\"102627735\",\"wid\":\"c5682ed6077b10155e695519d2ae0003\",\"descriptor\":\"Maria Laza (102627735)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1619\",\"descriptor\":\"Quality Evaluator\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-386716\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/Quality-Evaluator-German---English_R1763711-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/Quality-Evaluator-German---English_R1763711-1\/apply\",\"job_requisition_id\":\"R1763711\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"pavlos.prapas@concentrix.com\"},\"first_name\":\"Paul Prapas (102561715)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1763711\",\"wid\":\"0c0c28222810102ceb75afc5eb6e0000\",\"descriptor\":\"Quality Evaluator German & English\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"823\",\"campaign_id\":\"25921\",\"campaign_title\":\"Specialist, Sales Development R1763646\",\"campaign_type\":\"job_application\",\"job_title\":\"Vendor Product Expert - Digital Advertising Sales\",\"street\":\"GRC Athens - Minwos 10-16\",\"address\":\"GRC Athens - Minwos 10-16\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"\",\"long_description\":\"<div><p>The <b>Vendor Product Expert<\/b> is responsible for leading the development and optimization of products from concept to delivery, ensuring\u00a0they meet client needs and business objectives. Working closely with Sales Teams, Product Marketing, Quality, and Training.<\/p><\/div><div><div><div><div><div><div><div><div><div><p>The\u00a0Vendor Product Expert ensures strategic &amp; Tactical alignment, continuous feedback integration, and consistent performance\u00a0improvement across programs and markets.<\/p><p><\/p><p><b>Your Responsibilities:<\/b><\/p><ul><li><p>Collaborate with Sales Teams and Product Marketing to deliver optimized solutions and strategic feedback to clients.<\/p><\/li><li><p>Establish and maintain trusted partnerships with PMM, internal stakeholders, and vendor partners through proactive\u00a0<\/p><\/li><li><p>engagement and corrective action planning.<\/p><\/li><li><p>Create and manage structured feedback loops on product performance, program-specific, and market-specific insights to\u00a0<\/p><\/li><li><p>drive prioritization and improvement.<\/p><\/li><li><p>Monitor key product performance indicators (penetration rate, adoption rate) and develop corrective action plans in\u00a0<\/p><\/li><li><p>collaboration with Operations Managers, Training, and Quality teams.<\/p><\/li><li><p>Provide regular reporting on key product challenges, activation timelines, and cross-department collaboration outcomes.<\/p><\/li><li><p>Proactively gather information on upcoming product changes, maintain communication with stakeholders, and ensure\u00a0<\/p><\/li><li><p>timely dissemination of updates.<\/p><\/li><li><p>Conduct ad-hoc product reporting, activation planning, and participation in cross-vendor meetings to align on strategy\u00a0<\/p><\/li><li><p>and performance.<\/p><\/li><li><p>Facilitate knowledge sharing through product roadshows, TL engagement, and scheduling of targeted training (including\u00a0<\/p><\/li><li><p>Monthly Knowledge Tests) to strengthen market and team expertise.<\/p><\/li><li><p>Identify product, market, or knowledge-related performance trends, escalating issues when necessary and driving\u00a0<\/p><\/li><li><p>continuous improvement initiatives.<\/p><\/li><li><p>Support the integration of product trends and insights into weekly and monthly business reviews (WBRs).<\/p><\/li><\/ul><p><\/p><p><b>Your Profile:<\/b><\/p><ul><li><p>Bachelor\u2019s degree required.<\/p><\/li><li><p>Experienced in social media advertising with a background in product marketing and\/or product ownership.<\/p><\/li><li><p>Strong analytical mindset with the ability to identify trends, define strategies, and implement action plans.<\/p><\/li><li><p>Strong &#34;business x sales&#34; mindset: should be able to support Sales in reaching its goals.<\/p><\/li><li><p>Advanced Excel proficiency and strong data-driven decision-making skills.<\/p><\/li><li><p>Excellent communication, presentation, and stakeholder management skills in English.<\/p><\/li><li><p>Passionate about building customer-centric solutions and empowering small businesses.<\/p><\/li><li><p>Solution-oriented, detail-focused, and comfortable operating at both strategic and tactical levels.<\/p><\/li><\/ul><p><\/p><p><b>Why Join Us?<\/b><\/p><p>\u2728 Work with a globally recognised technology brand<\/p><p>\u2728 Lead large-scale, high-performing sales organisations<\/p><p>\u2728 Influence commercial strategy and business outcomes<\/p><p>\u2728 International and collaborative working environment<\/p><p>\u2728 Significant career development and leadership growth opportunities<\/p><p>\u2728 Competitive salary, bonus structure, and benefits package<\/p><p>\u2728 Relocation support available<\/p><p>\u2728 Be part of an organisation that rewards innovation, performance, and leadership excellence<\/p><p><\/p><p><b>Location<\/b><\/p><p>&#x1f4cd; 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Minwos 10-16\",\"address\":\"GRC Athens - Minwos 10-16\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"The Associate, Sales Trainer is responsible for facilitating and delivering targeted training to enhance client-specific knowledge and skills, focusing on sales processes and systems. This position collaborates with internal and\/or external stakeholders to develop and implement responsive programs that support business needs, promote efficiency, and increase productivity. He\/She\/They work under moderate supervision with some latitude for independent judgment.\",\"long_description\":\"<p><b>Responsibilities:<\/b><\/p><p>\u2022 Ensure new employees receive comprehensive, client-specific onboarding and training to<\/p><p>enhance job-specific knowledge and skills<\/p><p>\u2022 Provide employees with skills-based, client-specific coaching and training to support<\/p><p>achievement of specific weekly\/monthly\/quarterly operating plan targets, sales targets,<\/p><p>assigned performance targets, and high customer satisfaction<\/p><p>\u2022 Partner with internal and external stakeholders to develop and deliver an effective<\/p><p>training and development program designed to enhance client-specific sales knowledge<\/p><p>and skills associated with any of our sales motions<\/p><p>\u2022 Analyze data, performance, and customer experience trends to develop and implement<\/p><p>strategic sales plays and best practices for client\/specific territories<\/p><p>\u2022 Oversee, measure, and validate the delivery and quality of provided training<\/p><p>\u2022 Track the effectiveness of training interventions through various assessment tools<\/p><p>\u2022 Collaborate with internal and\/or external stakeholders to optimize sales processes and<\/p><p>systems to achieve a superior customer experience<\/p><p>\u2022 Maintain a high level of communication with internal stakeholders to ensure strategic<\/p><p>client relationship is fostered and developed<\/p><p>\u2022 Maintain high level of knowledge and understanding about the client, customer<\/p><p>interaction, and evolving business environment for relevant training content creation<\/p><p>and\/or delivery<\/p><p>\u2022 Help create a culture of continuous learning where individuals take responsibility for their<\/p><p>own development, competence, and performance<\/p><p><\/p><p><b>Candidate profile:<\/b><\/p><ul><li><p>Bachelor\u2019s degree or equivalent experience preferred<\/p><\/li><li><p>3&#43; years of experience working in a customer service, training, or sales capacity preferred<\/p><\/li><li><p>Subject matter expert and proven leader within peer group<\/p><\/li><li><p>Prior experience in high volume calling preferred<\/p><\/li><li><p>Experience working with Salesforce.com or similar CRM strongly preferred<\/p><\/li><li><p>Strong technical skills in MSOffice<\/p><\/li><li><p>Proven ability to prioritize concurrent projects and demonstrate project management<\/p><\/li><li><p>skills<\/p><\/li><li><p>Ability to communicate and demonstrate various strategies, platforms, and skills to varied<\/p><\/li><li><p>audience<\/p><\/li><li><p>Detail-oriented and proficient communication skills<\/p><\/li><li><p>Willingness to work on site from our office in Athens<\/p><\/li><li><p>Fluency in English C1<\/p><\/li><li><p>Italian, Spanish, German, French fluency will be considered an advantage<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1763611\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-11T22:07:40.919+08:00\",\"created_at\":\"2026-09-11T22:06:31.895+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTkxOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/Sales-Trainer-with-English_R1763611-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Athens\",\"state\":null,\"country\":{\"wid\":\"566388c1eb974c42bd9e3da4c2f57d60\",\"iso2\":\"GR\",\"iso3\":\"GRC\",\"descriptor\":\"Greece\",\"iso_numeric\":\"300\"},\"postal_code\":\"11743\",\"primary_location\":{\"id\":\"GR-ATH-MINWO-01\",\"wid\":\"8e0a004f044c101d47a1e71372810000\",\"descriptor\":\"GRC Athens - Minwos 10-16\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anelia.encheva@concentrix.com\"},\"first_name\":\"Encheva, Anelia (Encheva, Anelia)\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102117831\",\"wid\":\"3cabd2776c6910140e8c63dac8bf0000\",\"descriptor\":\"Anelia Encheva (Anelia Encheva) (102117831)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3243\",\"descriptor\":\"Associate, Sales Trainer\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-386591\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/Sales-Trainer-with-English_R1763611-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/Sales-Trainer-with-English_R1763611-1\/apply\",\"job_requisition_id\":\"R1763611\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"stefan.bucher@concentrix.com\"},\"first_name\":\"Stefan Bucher (101926928)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1763611\",\"wid\":\"8d0af267110d103c57a48788eb210000\",\"descriptor\":\"Sales Trainer with English\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"826\",\"campaign_id\":\"25917\",\"campaign_title\":\"Quality Evaluator R1763629\",\"campaign_type\":\"job_application\",\"job_title\":\"Quality Evaluator English\",\"street\":\"GRC Athens - Ilia Iliou 51\",\"address\":\"GRC Athens - Ilia Iliou 51\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"\",\"long_description\":\"<div><p><b><span>Help Shape Exceptional Customer Experiences<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Are you passionate about quality, coaching, and continuous improvement? Do you have a keen eye for detail and enjoy turning insights into action?<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We are looking for a <\/span>Quality Analyst<span> to join our growing team and support one of the world&#39;s leading global brands. In this role, you&#39;ll play a critical part in enhancing customer experience by monitoring performance, identifying opportunities for improvement, and partnering with operational teams to drive quality excellence.<\/span><\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What You&#39;ll Be Doing<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As a Quality Analyst, you&#39;ll be responsible for evaluating customer interactions and ensuring service delivery consistently meets client and business expectations.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>Key Responsibilities<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Monitor and evaluate customer interactions across calls, email, and chat channels<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Conduct quality assessments against established standards and KPIs<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Deliver actionable feedback and insights to support operational improvement<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Participate in calibration sessions with Operations, Quality teams, and client stakeholders to ensure scoring consistency<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Analyse trends, identify performance gaps, and recommend improvement initiatives<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Support internal quality audits and process reviews<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Collaborate with Training and Operations teams to improve customer experience and business performance<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Maintain a strong understanding of client products, services, and program objectives<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Contribute to quality documentation, scorecards, and best practice frameworks<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Support key business metrics, operational targets, and continuous improvement initiatives<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What We&#39;re Looking For<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Essential Requirements<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Fluency in <\/span>English (C1)\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Previous experience within Quality Assurance, Quality Monitoring, Customer Experience, or Contact Centre Operations<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong analytical mindset with excellent attention to detail<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to identify trends and translate findings into actionable recommendations<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience working with performance metrics and quality frameworks<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong stakeholder management and communication skills<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to manage multiple priorities in a fast-paced environment<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Proficiency in Microsoft Office, including Excel and PowerPoint<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Preferred Qualifications<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Associate&#39;s Degree or equivalent education<\/span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>3-5 years of experience in Quality, Customer Experience, Contact Centre, BPO, or Operational Excellence environments<\/span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience supporting multilingual customer service or sales operations<\/span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Knowledge of quality auditing methodologies and calibration processes<\/span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Why Join Us?<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Work with a globally recognised client<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>International and multicultural working environment<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Career growth and development opportunities<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ongoing training and professional development<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Dynamic and collaborative team culture<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Competitive salary and benefits package<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Relocation support available<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Location<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Athens, Greece<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>On-Site Role<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Ready to Elevate Quality Standards?<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Join us and help create exceptional customer experiences while developing your career in a fast-growing international environment.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>Apply today and become part of a team <\/span><span>where<\/span><span> quality drives success.<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p>\",\"ats_external_id\":\"R1763629\",\"location\":\"Athens\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-11T22:07:40.858+08:00\",\"created_at\":\"2026-09-11T22:06:31.406+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTkxNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/Quality-Evaluator-English_R1763629-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Athens\",\"state\":null,\"country\":{\"wid\":\"566388c1eb974c42bd9e3da4c2f57d60\",\"iso2\":\"GR\",\"iso3\":\"GRC\",\"descriptor\":\"Greece\",\"iso_numeric\":\"300\"},\"postal_code\":\"11743\",\"primary_location\":{\"id\":\"GR-ATH-ILIAI-01\",\"wid\":\"d336840d2e5c101d47980bb2678f0000\",\"descriptor\":\"GRC Athens - Ilia Iliou 51\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.harcau@concentrix.com\"},\"first_name\":\"Laza, Maria\"},\"categories\":[{\"descriptor\":\"CF Quality\"}],\"recruiters\":[{\"id\":\"102627735\",\"wid\":\"c5682ed6077b10155e695519d2ae0003\",\"descriptor\":\"Maria Laza (102627735)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1619\",\"descriptor\":\"Quality Evaluator\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-386625\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/Quality-Evaluator-English_R1763629-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/Quality-Evaluator-English_R1763629-1\/apply\",\"job_requisition_id\":\"R1763629\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"pavlos.prapas@concentrix.com\"},\"first_name\":\"Paul Prapas (102561715)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1763629\",\"wid\":\"684f8b2a3e81102ce2c124bc4eef0000\",\"descriptor\":\"Quality Evaluator English\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"827\",\"campaign_id\":\"25906\",\"campaign_title\":\"Supervisor, Training R1763583\",\"campaign_type\":\"job_application\",\"job_title\":\"Training Supervisor\",\"street\":\"GRC Athens - Minwos 10-16\",\"address\":\"GRC Athens - Minwos 10-16\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"The Supervisor Training assist with the analysis, scheduling and implementation of all classroom training in support of client programs to ensure superior workforce preparation. This position is responsible for cultivating client and departmental relationships resulting in reduced cost, continual performance improvement, and increased revenue. Responsible for the overall direction, coordination, and evaluation of the department.\",\"long_description\":\"<p><b>Main responsibilities:<\/b><\/p><ul><li><p>Develop a department of well-trained, competent professionals who continuously improve the<\/p><\/li><li><p>organization and themselves<\/p><\/li><li><p>Conduct Train-the-Trainer sessions<\/p><\/li><li><p>Conduct quarterly one-on-ones with Trainers<\/p><\/li><li><p>Coordinate with the Quality Supervisor and Operations on consistency issues<\/p><\/li><li><p>Create and maintain consultant training schedule<\/p><\/li><li><p>Cultivate a close working relationship with Training Manager(s), Training department personnel, Operations, and other Convergys managers, supervisors and consultants<\/p><\/li><li><p>Coordinate the maintenance and development of training workbooks and other training tools used by the Training organization<\/p><\/li><\/ul><p><\/p><p><b>Candidate Profile:<\/b><\/p><ul><li><p>Bachelor&#39;s Degree in related field from a four-year college or university with two to four years of relevant experience preferred.<\/p><\/li><li><p>Strong communication skills, both written and verbal.<\/p><\/li><li><p>Proficient in Microsoft Office.<\/p><\/li><li><p>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverables.<\/p><\/li><li><p>Ability to mentor, coach and provide direction to a team of employees.<\/p><\/li><li><p>Self-starter, sense of urgency, and works well under pressure.<\/p><\/li><li><p>Ability to foster a sense of professionalism and relationship building for self and team.<\/p><\/li><li><p>Strong attention to detail.<\/p><\/li><li><p>Ability to work a flexible schedule.<\/p><\/li><li><p>Occasional travel.<\/p><\/li><\/ul><p><\/p><p><b>Why Join Us?<\/b><\/p><p>\u2728 Work with a globally recognised technology brand<\/p><p>\u2728 Lead large-scale, high-performing sales organisations<\/p><p>\u2728 Influence commercial strategy and business outcomes<\/p><p>\u2728 International and collaborative working environment<\/p><p>\u2728 Significant career development and leadership growth opportunities<\/p><p>\u2728 Competitive salary, bonus structure, and benefits package<\/p><p>\u2728 Relocation support available<\/p><p>\u2728 Be part of an organisation that rewards innovation, performance, and leadership excellence<\/p><p><\/p><p><b>Location<\/b><\/p><p>&#x1f4cd; Athens, Greece<\/p><p>&#x1f3e2; On-Site Role<\/p><p><\/p><p><\/p><p><b>[INTERNAL ONY]<\/b><\/p><p><b>Requirements<\/b>:<\/p><ul><li><p>KPI Performance above Teams Average in the last 6 months<\/p><\/li><li><p>No absenteeism in the last 6 months<\/p><\/li><li><p>No disciplinary actions for the last 6 months<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1763583\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-11T20:09:35.632+08:00\",\"created_at\":\"2026-09-11T20:07:53.034+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTkwNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/Training-Supervisor_R1763583\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Athens\",\"state\":null,\"country\":{\"wid\":\"566388c1eb974c42bd9e3da4c2f57d60\",\"iso2\":\"GR\",\"iso3\":\"GRC\",\"descriptor\":\"Greece\",\"iso_numeric\":\"300\"},\"postal_code\":\"11743\",\"primary_location\":{\"id\":\"GR-ATH-MINWO-01\",\"wid\":\"8e0a004f044c101d47a1e71372810000\",\"descriptor\":\"GRC Athens - Minwos 10-16\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"catarina.soares1@concentrix.com\"},\"first_name\":\"Soares, Catarina\"},\"categories\":[{\"descriptor\":\"CF Training\"}],\"recruiters\":[{\"id\":\"102131887\",\"wid\":\"ee9b1cd1bea31019452e1b00c06b0000\",\"descriptor\":\"Catarina Soares (102131887)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1669\",\"descriptor\":\"Supervisor, Training\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-386451\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/Training-Supervisor_R1763583\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/Training-Supervisor_R1763583\/apply\",\"job_requisition_id\":\"R1763583\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"stefan.bucher@concentrix.com\"},\"first_name\":\"Stefan Bucher (101926928)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1763583\",\"wid\":\"de77ddcbba66102cdc927f196b700000\",\"descriptor\":\"Training Supervisor\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"828\",\"campaign_id\":\"25905\",\"campaign_title\":\"Supervisor, Quality R1763585\",\"campaign_type\":\"job_application\",\"job_title\":\"Quality Supervisor\",\"street\":\"GRC Athens - Minwos 10-16\",\"address\":\"GRC Athens - Minwos 10-16\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"The Supervisor, Quality is responsible for  supporting Transactional Monitoring for a single\/multiple clients with multiple programs or lines of businesses within a single site and supervises all on-site Quality Evaluators who support their assigned portfolio. This position is responsible for the skill level and development of the employees on their team, the attainment and accuracy of evaluations across assigned portfolio, and delivering quality related analysis and insights of overall program performance.\",\"long_description\":\"<p><b>Main responsibilities:<\/b><\/p><ul><li>Supervise work group, including work assignment and attendance monitoring; provide input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements; manage resources across the assigned portfolio of single client or site (personnel schedules, varying account needs)<\/li><li>Maintain accurate metrics of direct reports individual performance as well as overall team level performance<\/li><li>Conduct analysis on quality performance across single site or client and be responsible to identify trends, determine root cause, present findings both internally and externally and lead corrective action plans<\/li><li>Evaluate levels of process and staff effectiveness and works with Business stakeholders to create and collaborate on execution of improvement action plans<\/li><li>Lead quality task forces \/ action plans with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners) for respective single site or client<\/li><li>Ensure consistent application of the quality process\/system across assigned site or client including but not limited to calibration sessions, review the reviewer, insights and reporting; administration of applicable certification and training processes up to and including internal and client requirements<\/li><\/ul><p><\/p><p><\/p><p><b>Candidate Profile:<\/b><\/p><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with 2-4 Years of Experience preferred.<\/li><li>Ability to foster a sense of professionalism and relationship building for self and team.<\/li><li>Strong attention to detail.<\/li><li>Self-starter, sense of urgency and works well under pressure.<\/li><li>Ability to mentor, coach and provide direction to a team of employees.<\/li><li>Ability to lead team in multi-tasking, periodization, and meeting timelines on deliverables.<\/li><li>Proficient in Microsoft Office.<\/li><li>Strong communication skills, both written and verbal.<\/li><\/ul><p><\/p><p><b>Why Join Us?<\/b><\/p><p>\u2728 Work with a globally recognised technology brand<\/p><p>\u2728 Lead large-scale, high-performing sales organisations<\/p><p>\u2728 Influence commercial strategy and business outcomes<\/p><p>\u2728 International and collaborative working environment<\/p><p>\u2728 Significant career development and leadership growth opportunities<\/p><p>\u2728 Competitive salary, bonus structure, and benefits package<\/p><p>\u2728 Relocation support available<\/p><p>\u2728 Be part of an organisation that rewards innovation, performance, and leadership excellence<\/p><p><\/p><p><b>Location<\/b><\/p><p>&#x1f4cd; Athens, Greece<\/p><p>&#x1f3e2; On-Site Role<\/p><p><\/p><p><\/p><p><b>[INTERNAL ONY]<\/b><\/p><p><b>Requirements<\/b>:<\/p><ul><li><p>KPI Performance above Teams Average in the last 6 months<\/p><\/li><li><p>No absenteeism in the last 6 months<\/p><\/li><li><p>No disciplinary actions for the last 6 months<\/p><\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1763585\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-11T20:09:35.520+08:00\",\"created_at\":\"2026-09-11T20:07:52.785+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTkwNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/Quality-Supervisor_R1763585\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Athens\",\"state\":null,\"country\":{\"wid\":\"566388c1eb974c42bd9e3da4c2f57d60\",\"iso2\":\"GR\",\"iso3\":\"GRC\",\"descriptor\":\"Greece\",\"iso_numeric\":\"300\"},\"postal_code\":\"11743\",\"primary_location\":{\"id\":\"GR-ATH-MINWO-01\",\"wid\":\"8e0a004f044c101d47a1e71372810000\",\"descriptor\":\"GRC Athens - Minwos 10-16\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"catarina.soares1@concentrix.com\"},\"first_name\":\"Soares, Catarina\"},\"categories\":[{\"descriptor\":\"CF Quality\"}],\"recruiters\":[{\"id\":\"102131887\",\"wid\":\"ee9b1cd1bea31019452e1b00c06b0000\",\"descriptor\":\"Catarina Soares (102131887)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1633\",\"descriptor\":\"Supervisor, Quality\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-386599\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/Quality-Supervisor_R1763585\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/Quality-Supervisor_R1763585\/apply\",\"job_requisition_id\":\"R1763585\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"stefan.bucher@concentrix.com\"},\"first_name\":\"Stefan Bucher (101926928)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1763585\",\"wid\":\"af2bb3bb58fa102cdcd7a87e7c610000\",\"descriptor\":\"Quality Supervisor\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"829\",\"campaign_id\":\"25904\",\"campaign_title\":\"Manager I, Training &amp; Quality R1763574\",\"campaign_type\":\"job_application\",\"job_title\":\"Training & Quality Manager\",\"street\":\"GRC Athens - Minwos 10-16\",\"address\":\"GRC Athens - Minwos 10-16\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"\",\"long_description\":\"<p><span>The Manager Training &amp; Quality is responsible for assisting with the analysis, scheduling and implementation of all classroom training and Transactional Monitoring in support of assigned client programs to ensure superior workforce preparation. They will support Transactional Monitoring clients with multiple programs or lines of businesses which can be across multiple sites\/geos. This includes supervising the Evaluators and Trainers who support their assigned portfolio. This position cultivates client and departmental relationships resulting in reduced cost, continual performance improvement, and increased revenue. Responsible for the overall direction, coordination, and evaluation of the department.<\/span><\/p><p><\/p><div><p><\/p><div><b>Main responsibilities:<\/b><\/div><\/div><div><div><div><div><div><div><div><div><div><ul><li><p>Develop a department of well-trained, competent professionals who continuously improve the organization and themselves<\/p><\/li><li><p>Drive initiatives to improve the quality of Training and Quality support provided at Concentrix by evaluating and improving internal processes<\/p><\/li><li><p>Evaluate consistency and accuracy among trainers through observation and analysis of class evaluations<\/p><\/li><li><p>Create and maintain consultant training schedule<\/p><\/li><li><p>Evaluate levels of process and staff effectiveness and works with Business stakeholders to create and collaborate on execution of improvement action plans<\/p><\/li><li><p>\u00a0Conduct Coaching and Development sessions with team members to drive continuous improvement.<\/p><\/li><li><p>Develop strong working relationships with key Business stakeholders, internal and external<\/p><\/li><li><p>Oversee audits of key Training and Quality support processes within each account and recommends changes<\/p><\/li><li><p>Administration of applicable certification and training processes for staff up to and including internal and client requirements<\/p><\/li><li><p>Ensure effective facilitation and coordination of calibration sessions; attend calibration or monitoring sessions as appropriate<\/p><\/li><li><p>\u00a0Lead Training and Quality task forces \/ action plans with Business stakeholders (Operations, Client, Account Management, and Resource Unit partners)<\/p><\/li><li><p>Conducts analysis on Training and Quality performance and be responsible to identify trends, determine root cause, present findings both internally and externally and lead corrective action plans\u00a0<\/p><\/li><\/ul><p><\/p><p><b>Candidate Profile\u00a0\u00a0<\/b><\/p><ul><li><p>\u00a0Strong communication skills, both written and verbal<\/p><\/li><li><p>Fluent in English - written &amp; Verbal, any other European language would be an advantage<\/p><\/li><li><p>\u00a0Proficient in Microsoft Office<\/p><\/li><li><p>\u00a0Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverables<\/p><\/li><li><p>Ability to mentor, coach and provide direction to a team of employees<\/p><\/li><li><p>Self-starter, sense of urgency, and works well under pressure<\/p><\/li><li><p>Ability to foster a sense of professionalism and relationship building for self and team<\/p><\/li><li><p>Strong attention to detail<\/p><\/li><li><p>Ability to work a flexible schedule<\/p><\/li><li><p>Occasional travel<\/p><\/li><\/ul><p><\/p><p><\/p><p><b>Why Join Us?<\/b><\/p><p>\u2728 Work with a globally recognised technology brand<\/p><p>\u2728 Lead large-scale, high-performing sales organisations<\/p><p>\u2728 Influence commercial strategy and business outcomes<\/p><p>\u2728 International and collaborative working environment<\/p><p>\u2728 Significant career development and leadership growth opportunities<\/p><p>\u2728 Competitive salary, bonus structure, and benefits package<\/p><p>\u2728 Relocation support available<\/p><p>\u2728 Be part of an organisation that rewards innovation, performance, and leadership excellence<\/p><p><\/p><p><b>Location<\/b><\/p><p>&#x1f4cd; Athens, Greece<\/p><p>&#x1f3e2; On-Site Role<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><p><\/p><p><\/p><p><b>[INTERNAL ONY]<\/b><\/p><p><b>Requirements<\/b>:<\/p><ul><li><p>KPI Performance above Teams Average in the last 6 months<\/p><\/li><li><p>No absenteeism in the last 6 months<\/p><\/li><li><p>No disciplinary actions for the last 6 months<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1763574\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-11T20:09:35.440+08:00\",\"created_at\":\"2026-09-11T20:07:52.561+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTkwNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/Training---Quality-Manager_R1763574\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training and Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Athens\",\"state\":null,\"country\":{\"wid\":\"566388c1eb974c42bd9e3da4c2f57d60\",\"iso2\":\"GR\",\"iso3\":\"GRC\",\"descriptor\":\"Greece\",\"iso_numeric\":\"300\"},\"postal_code\":\"11743\",\"primary_location\":{\"id\":\"GR-ATH-MINWO-01\",\"wid\":\"8e0a004f044c101d47a1e71372810000\",\"descriptor\":\"GRC Athens - Minwos 10-16\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"catarina.soares1@concentrix.com\"},\"first_name\":\"Soares, Catarina\"},\"categories\":[{\"descriptor\":\"CF Training and Quality\"}],\"recruiters\":[{\"id\":\"102131887\",\"wid\":\"ee9b1cd1bea31019452e1b00c06b0000\",\"descriptor\":\"Catarina Soares (102131887)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1684\",\"descriptor\":\"Manager I, Training & Quality\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-386483\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/Training---Quality-Manager_R1763574\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/Training---Quality-Manager_R1763574\/apply\",\"job_requisition_id\":\"R1763574\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"stefan.bucher@concentrix.com\"},\"first_name\":\"Stefan Bucher (101926928)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1763574\",\"wid\":\"684f8b2a3e81102cdc3f248f8ab70000\",\"descriptor\":\"Training & Quality Manager\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"830\",\"campaign_id\":\"25903\",\"campaign_title\":\"Manager I, B2B Sales R1763569\",\"campaign_type\":\"job_application\",\"job_title\":\"Business Sales Manager - Digital Advertising Sales\",\"street\":\"GRC Athens - Minwos 10-16\",\"address\":\"GRC Athens - Minwos 10-16\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"The Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and\/or revenue retention motions (product\/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.\",\"long_description\":null,\"ats_external_id\":\"R1763569\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-11T20:09:35.357+08:00\",\"created_at\":\"2026-09-11T20:07:52.314+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTkwMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/Business-Sales-Manager---Digital-Advertising-Sales_R1763569\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Athens\",\"state\":null,\"country\":{\"wid\":\"566388c1eb974c42bd9e3da4c2f57d60\",\"iso2\":\"GR\",\"iso3\":\"GRC\",\"descriptor\":\"Greece\",\"iso_numeric\":\"300\"},\"postal_code\":\"11743\",\"primary_location\":{\"id\":\"GR-ATH-MINWO-01\",\"wid\":\"8e0a004f044c101d47a1e71372810000\",\"descriptor\":\"GRC Athens - Minwos 10-16\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"catarina.soares1@concentrix.com\"},\"first_name\":\"Soares, Catarina\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102131887\",\"wid\":\"ee9b1cd1bea31019452e1b00c06b0000\",\"descriptor\":\"Catarina Soares (102131887)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3100\",\"descriptor\":\"Manager I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-386597\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/Business-Sales-Manager---Digital-Advertising-Sales_R1763569\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/Business-Sales-Manager---Digital-Advertising-Sales_R1763569\/apply\",\"job_requisition_id\":\"R1763569\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"stefan.bucher@concentrix.com\"},\"first_name\":\"Stefan Bucher (101926928)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1763569\",\"wid\":\"684f8b2a3e81102cdb877f97b9570000\",\"descriptor\":\"Business Sales Manager - Digital Advertising Sales\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>&#x1f4cd; Athens, Greece | Relocation Support Available<\/p><p><\/p><p><b>Lead High-Performing Sales Teams. Drive Revenue Growth. Influence Business Strategy.<\/b><\/p><p><\/p><p>Are you an experienced sales leader with a passion for developing talent, delivering commercial results, and driving operational excellence?<\/p><p><\/p><p>We are looking for a <b>Business Sales Manager<\/b> to lead multiple sales teams supporting a globally recognised technology client. In this role, you&#39;ll be responsible for scaling performance, developing future leaders, driving revenue growth, and ensuring exceptional client outcomes across a fast-paced and highly visible sales environment.<\/p><p><\/p><p>This is an opportunity to influence strategy, build high-performing teams, and make a measurable impact on business growth.<\/p><div><\/div><p><b>What You&#39;ll Do<\/b><\/p><p>As a Business Sales Manager, you&#39;ll take ownership of sales performance, people leadership, and operational excellence across the program.<\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><ul><li>Lead, coach, and develop a team of Sales Managers and Team Leaders to consistently exceed client and business targets<\/li><li>Own site sales performance, forecasting, revenue delivery, and business growth initiatives<\/li><li>Drive a culture of accountability, performance, and continuous improvement<\/li><li>Analyse sales performance, productivity trends, and operational metrics to identify opportunities for optimisation<\/li><li>Deliver accurate forecasting, reporting, and business insights to senior leadership and client stakeholders<\/li><li>Lead Weekly, Monthly, and Quarterly Business Reviews with internal and external stakeholders<\/li><li>Partner with Operations, Recruitment, Training, and Workforce teams to support program growth and talent development<\/li><li>Ensure CRM data integrity and leverage insights to improve forecasting and sales effectiveness<\/li><li>Develop and implement scalable sales processes, operational playbooks, and best practices<\/li><li>Identify market opportunities, risks, and customer needs to inform strategic decision-making<\/li><li>Drive employee engagement, incentive programs, recognition initiatives, and leadership development<\/li><li>Act as a trusted advisor to client stakeholders, building strong partnerships and delivering business value<\/li><\/ul><p><\/p><div><\/div><p><b>What We&#39;re Looking For: <\/b><\/p><p>\u2714 Proven experience in Digital Advertising Sales, Business Development, Inside Sales, or Performance Marketing environments<\/p><p>\u2714 4&#43; years of people leadership experience managing large, high-performing sales organisations<\/p><p>\u2714 Experience leading leaders, including Sales Managers and Team Leaders<\/p><p>\u2714 Strong commercial acumen with a track record of achieving and exceeding revenue targets<\/p><p>\u2714 Experience managing sales forecasting, reporting, pipeline management, and business reviews<\/p><p>\u2714 Ability to influence senior stakeholders and confidently engage with executive-level decision makers<\/p><p>\u2714 Strong analytical skills with the ability to turn data into actionable business insights<\/p><p>\u2714 Excellent coaching, leadership, and talent development capabilities<\/p><p>\u2714 Outstanding communication and presentation skills in English<\/p><p>\u2714 Experience working in fast-paced, dynamic, and target-driven environments<\/p><div><\/div><p><\/p><div><\/div><p><b>Preferred Qualifications<\/b><\/p><p>\u2b50 Experience within Digital Advertising, Online Marketing, Technology, SaaS, or BPO industries<\/p><p>\u2b50 Experience supporting SMB or Enterprise sales teams<\/p><p>\u2b50 Previous exposure to Microsoft Advertising, Google Ads, Meta Advertising, or related advertising platforms<\/p><p>\u2b50 Experience with CRM platforms such as Microsoft Dynamics, Salesforce, HubSpot, or similar tools<\/p><p>\u2b50 Bachelor&#39;s Degree or equivalent professional experience<\/p><div><\/div><p><\/p><div><\/div><p><b>Why Join Us?<\/b><\/p><p>\u2728 Work with a globally recognised technology brand<\/p><p>\u2728 Lead large-scale, high-performing sales organisations<\/p><p>\u2728 Influence commercial strategy and business outcomes<\/p><p>\u2728 International and collaborative working environment<\/p><p>\u2728 Significant career development and leadership growth opportunities<\/p><p>\u2728 Competitive salary, bonus structure, and benefits package<\/p><p>\u2728 Relocation support available<\/p><p>\u2728 Be part of an organisation that rewards innovation, performance, and leadership excellence<\/p><div><\/div><p><\/p><div><\/div><p><b>Location<\/b><\/p><p>&#x1f4cd; Athens, Greece<\/p><p>&#x1f3e2; On-Site Role<\/p><div><\/div><p><\/p><div><\/div><p><b>Ready to Lead the Next Stage of Growth?<\/b><\/p><p>If you&#39;re a commercially driven sales leader who thrives on developing people, exceeding targets, and delivering measurable business impact, we&#39;d love to hear from you.<\/p><p><\/p><p><b>Apply today and take the next step in your sales leadership career.<\/b><\/p><p><\/p><p><\/p><p><b>[INTERNAL ONY]<\/b><\/p><p><b>Requirements<\/b>:<\/p><ul><li><p>KPI Performance above Teams Average in the last 6 months<\/p><\/li><li><p>No absenteeism in the last 6 months<\/p><\/li><li><p>No disciplinary actions for the last 6 months<\/p><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"831\",\"campaign_id\":\"25886\",\"campaign_title\":\"Specialist, Bid Proposals R1762531\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist Bid Proposals - Bilingual\",\"street\":\"SLV Work-at-Home\",\"address\":\"SLV Work-at-Home\",\"city\":\"SLV\",\"state\":\"San Salvador\",\"postal_code\":\".\",\"region\":null,\"country\":\"El Salvador\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>The Proposal Specialist supports the sales process by managing the creation and delivery of proposals, presentations, and other client-facing materials. This role coordinates input from multiple teams, keeps projects on track, and ensures all deliverables are high quality, aligned with Concentrix standards, and tailored to each client&#39;s brand and requirements. 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Cairo - Plot no. 27, North Teseen st  building 27\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"mahmoud.essam@concentrix.com\"},\"first_name\":\"Abdel El-Satar, Mahmoud Essam\"},\"categories\":[{\"descriptor\":\"CF Sales\"}],\"recruiters\":[{\"id\":\"101785635\",\"wid\":\"3299c9f1a51d0135f15bd5ea40061421\",\"descriptor\":\"Mahmoud Essam (101785635)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1408\",\"descriptor\":\"Sr. Sales 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R1762221\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Genesys Cloud Engineer\",\"street\":\"COL Work-at-Home\",\"address\":\"COL Work-at-Home\",\"city\":\"COL\",\"state\":\"Amazonas\",\"postal_code\":null,\"region\":null,\"country\":\"Colombia\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.The ideal candidate will have deep knowledge of Genesys Cloud, integration architectures, customer experience technologies, cloud platforms, and AI-driven engagement solutions.\",\"long_description\":\"<p><\/p><p>Concentrix is seeking a highly skilled Senior Genesys Cloud Engineer to support enterprise clients across Latin America through our CXTech Managed Services organization. This role combines solution architecture, platform administration, development, integrations, AI implementation, production support, and customer consulting responsibilities.<br \/>\u00a0<\/p><p><b>Key Responsibilities<\/b><\/p><p><b>Solution Design &amp; Implementation<\/b><\/p><ul><li>Design and implement Genesys Cloud customer experience solutions.<\/li><li>Lead technical workshops and architecture discussions.<\/li><li>Translate business requirements into scalable technical designs.<\/li><li>Develop deployment and migration strategies.<\/li><li>Support platform optimization initiatives.<\/li><\/ul><p><b>Platform Administration &amp; Operations<\/b><\/p><ul><li>Configure and manage Genesys Cloud environments.<\/li><li>Manage routing, queues, permissions, roles, user configurations.<\/li><li>Implement Architect Flows, Data Actions<\/li><li>Support production operations and managed services activities.<\/li><li>Troubleshoot and resolve platform incidents.<\/li><\/ul><p><b>Integration &amp; Development<\/b><\/p><ul><li>Design and implement API-based integrations.<\/li><li>Develop custom solutions and automation components.<\/li><li>Build integrations with enterprise platforms and third-party systems.<\/li><li>Configure Data Actions and Web Services integrations.<\/li><\/ul><p><b>AI &amp; Automation<\/b><\/p><ul><li>Implement and support Genesys AI capabilities.<\/li><li>Configure Genesys Copilot solutions.<\/li><li>Design virtual agents and self-service experiences.<\/li><li>Support conversational AI initiatives.<\/li><\/ul><div><\/div><p><b>Required Qualifications<\/b><\/p><p><b>Professional Experience<\/b><\/p><ul><li>Minimum 3 years of hands-on experience with Genesys Cloud.<\/li><li>Experience implementing enterprise contact center solutions.<\/li><li>Experience supporting production environments.<\/li><li>Experience working directly with customers and stakeholders.<\/li><li>Experience in Managed Services or Professional Services environments preferred.<\/li><\/ul><div><\/div><p><b>Required Technical Skills<\/b><\/p><p><b>Genesys Cloud Expertise<\/b><\/p><p>Strong hands-on experience with:<\/p><ul><li>Genesys Cloud CX<\/li><li>Architect<\/li><li>Data Actions<\/li><li>Web Services Data Actions<\/li><li>Genesys Cloud APIs<\/li><li>API Integrations<\/li><li>Inbound Routing<\/li><li>Outbound Campaigns<\/li><li>Queue Configuration<\/li><li>User Administration<\/li><li>Roles and Permissions<\/li><li>Knowledge Management<\/li><li>Contact Center Operations<\/li><\/ul><p><b>AI &amp; Self-Service Expertise<\/b><\/p><ul><li>Genesys Copilot<\/li><li>Genesys AI<\/li><li>Agent Assist<\/li><li>Virtual Agents<\/li><li>Knowledge Automation<\/li><li>Conversational AI<\/li><li>Self-Service Solutions<\/li><li>Digital Customer Journeys<\/li><\/ul><p><b>Platform Administration<\/b><\/p><p>Working knowledge of:<\/p><ul><li>User Management<\/li><li>Role Administration<\/li><li>Queue Administration<\/li><li>Routing Strategies<\/li><li>Telephony Configuration<\/li><li>Operational Support<\/li><li>Troubleshooting and Monitoring<\/li><\/ul><div><\/div><p><b>Certifications (Mandatory)<\/b><\/p><p>Candidate must possess at least one active Genesys Certification.<\/p><p>Examples include:<\/p><ul><li>Genesys Cloud Certified Professional<\/li><li>Genesys Cloud Certified Developer<\/li><li>Genesys Cloud Certified Administrator<\/li><li>Genesys Cloud CX Consultant Certification<\/li><li>Genesys Cloud Cx Developer<\/li><\/ul><p>Additional certifications are highly desirable.<\/p><div><\/div><p><b>Cloud &amp; Infrastructure Skills<\/b><\/p><p><b>Cloud Platforms<\/b><\/p><ul><li>Microsoft Azure (Preferred)<\/li><\/ul><p><b>Cloud Architecture<\/b><\/p><ul><li>Cloud-native architecture<\/li><li>Secure solution design<\/li><li>High availability environments<\/li><li>Enterprise infrastructure concepts<\/li><\/ul><p><b>DevOps &amp; DevSecOps<\/b><\/p><ul><li>CI\/CD pipelines<\/li><li>DevOps practices<\/li><li>DevSecOps methodologies<\/li><li>Infrastructure as Code (Terraform)<\/li><\/ul><p><b>Source Control<\/b><\/p><ul><li>GitHub<\/li><li>GitLab<\/li><\/ul><div><\/div><p><b>Integration &amp; API Expertise<\/b><\/p><p>Strong knowledge of:<\/p><ul><li>REST APIs<\/li><li>JSON<\/li><li>OAuth 2.0<\/li><li>Enterprise Integrations<\/li><li>Middleware Platforms<\/li><li>Authentication &amp; Security<\/li><li>API Lifecycle Management<\/li><\/ul><div><\/div><p><b>Telecommunications &amp; Voice Technology<\/b><\/p><p>Required knowledg\/understanding of:<\/p><ul><li>SIP Protocol<\/li><li>SIP Trunks<\/li><li>SIP Headers<\/li><li>Voice Routing<\/li><li>Telephony Infrastructure<\/li><li>Call Flows<\/li><li>Contact Center Voice Architecture<\/li><\/ul><div><\/div><p><b>Professional Competencies<\/b><\/p><p><b>Communication Skills<\/b><\/p><ul><li>Strong verbal and written communication.<\/li><li>Executive and customer-facing communication skills.<\/li><li>Presentation and facilitation skills.<\/li><\/ul><p><b>Customer Management<\/b><\/p><ul><li>Customer-facing consulting experience.<\/li><li>Stakeholder management.<\/li><li>Discovery workshops.<\/li><li>Technical requirements gathering.<\/li><\/ul><p><b>Problem Solving<\/b><\/p><ul><li>Analytical thinking.<\/li><li>Root cause analysis.<\/li><li>Troubleshooting.<\/li><li>Continuous improvement mindset.<\/li><\/ul><div><\/div><p><b>Education<\/b><\/p><p>Bachelor\u2019s Degree in:<\/p><ul><li>Computer Science<\/li><li>Software Engineering<\/li><li>Systems Engineering<\/li><li>Telecommunications Engineering<\/li><li>Information Technology<\/li><li>Related technical discipline<\/li><\/ul>\",\"ats_external_id\":\"R1762221\",\"location\":\"COL, Amazonas\",\"job_type\":\"full_time\",\"salary\":\"609.87\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-09-12T04:05:36.057+08:00\",\"created_at\":\"2026-09-11T18:08:15.274+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTg4NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Work-at-Home\/Senior-Genesys-Cloud-Engineer_R1762221\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315dbe8a853f7bb7\",\"descriptor\":\"Concentrix CVG Customer Management Colombia S.A.S.\",\"reference_id\":\"YCO01\",\"organization_reference_id\":\"YCO01\"},\"location\":{\"city\":\"COL\",\"state\":\"Amazonas\",\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":null,\"primary_location\":{\"id\":\"CO-WFH-INDIR-01\",\"wid\":\"740544c0a47f013986ee73771f11e755\",\"descriptor\":\"COL Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"leonel.cafaro@concentrix.com\"},\"first_name\":\"Cafaro, Leonel\"},\"categories\":[{\"descriptor\":\"CF Software 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(TCF) R1762220\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Twilio Solutions Engineer - Bilingual\",\"street\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"address\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"01156\",\"region\":null,\"country\":\"Brazil\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.The ideal candidate will have deep knowledge of Genesys Cloud, integration architectures, customer experience technologies, cloud platforms, and AI-driven engagement solutions.\",\"long_description\":\"<p><b>Key Responsibilities<\/b><\/p><p><b>Solution Design &amp; Implementation<\/b><\/p><ul><li>Design and implement scalable customer engagement solutions using Twilio technologies.<\/li><li>Lead technical solution design workshops with customers.<\/li><li>Translate business requirements into technical architectures.<\/li><li>Develop and implement omnichannel customer experience solutions.<\/li><li>Participate in architecture reviews and technical governance processes.<\/li><li>Create technical documentation, runbooks, and solution designs.<\/li><\/ul><p><b>Development &amp; Integration<\/b><\/p><ul><li>Develop, test, deploy, and maintain custom software solutions.<\/li><li>Build integrations between Twilio and enterprise platforms.<\/li><li>Develop REST API integrations and middleware components.<\/li><li>Design and implement secure authentication and authorization mechanisms.<\/li><li>Support platform upgrades, enhancements, and new feature deployments.<\/li><\/ul><p><b>Managed Services &amp; Support<\/b><\/p><ul><li>Provide production support for multiple customer environments.<\/li><li>Troubleshoot incidents, service interruptions, and integration failures.<\/li><li>Perform root cause analysis and implement corrective actions.<\/li><li>Support SLA adherence and operational excellence initiatives.<\/li><li>Drive continuous improvement of customer solutions.<\/li><\/ul><p><b>Customer Engagement<\/b><\/p><ul><li>Act as a trusted technical advisor for customers.<\/li><li>Participate in discovery workshops and technical consultations.<\/li><li>Present technical recommendations and implementation approaches.<\/li><li>Collaborate with client stakeholders and business teams.<\/li><li>Contribute to effort estimations and solution proposals.<\/li><\/ul><div><\/div><p><b>Required Qualifications<\/b><\/p><p><b>Professional Experience<\/b><\/p><ul><li>Minimum 3 years of hands-on experience with Twilio platform implementations.<\/li><li>Experience supporting enterprise-level production environments.<\/li><li>Experience participating in customer-facing consulting engagements.<\/li><li>Experience delivering cloud-based contact center and customer engagement solutions.<\/li><li>Experience working within Managed Services or Professional Services organizations is highly desirable.<\/li><\/ul><div><\/div><p><b>Required Technical Skills<\/b><\/p><p><b>Twilio Platform Expertise<\/b><\/p><p>Strong hands-on experience designing, implementing, supporting, and troubleshooting:<\/p><ul><li>Twilio Flex<\/li><li>Twilio Studio<\/li><li>Twilio Functions<\/li><li>TaskRouter<\/li><li>Twilio Conversations<\/li><li>Twilio Messaging<\/li><li>Twilio Voice<\/li><li>Twilio APIs<\/li><li>Twilio Webhooks<\/li><li>Flex Plugins<\/li><li>Contact Center Routing and Queue Management<\/li><\/ul><p><b>Required Implementation Experience<\/b><\/p><p>Demonstrated experience implementing and supporting:<\/p><ul><li>WhatsApp Business solutions<\/li><li>SMS messaging solutions<\/li><li>Voice and inbound\/outbound telephony solutions<\/li><li>Social Messaging channels including Facebook Messenger, Instagram, Web Chat, and related digital channels<\/li><li>CRM integrations using Twilio<\/li><li>Omnichannel customer engagement solutions<\/li><li>AI-powered conversational experiences<\/li><\/ul><p><b>Preferred CCaaS &amp; Customer Experience Knowledge<\/b><\/p><ul><li>Digital customer engagement channels<\/li><li>Contact center operations<\/li><li>Agent routing strategies<\/li><li>IVR design and customer journeys<\/li><li>Conversational AI and automation solutions<\/li><li>Customer self-service solutions<\/li><\/ul><div><\/div><p><b>Software Development Skills<\/b><\/p><p>Strong proficiency in at least one of the following programming languages:<\/p><ul><li>Node.js (JavaScript)<\/li><li>Python<\/li><li>Java<\/li><li>C# \/ .NET<\/li><\/ul><p>Additional experience with:<\/p><ul><li>JavaScript frameworks<\/li><li>Serverless development<\/li><li>Event-driven architectures<\/li><li>Backend service development<\/li><li>API development and integrations<\/li><\/ul><div><\/div><p><b>Cloud &amp; Infrastructure Skills<\/b><\/p><p><b>Cloud Platforms<\/b><\/p><ul><li>Microsoft Azure (Preferred)<\/li><li>AWS or Google Cloud (Desirable)<\/li><\/ul><p><b>Cloud Architecture<\/b><\/p><ul><li>Cloud-native architectures<\/li><li>Microservices architecture<\/li><li>Distributed systems<\/li><li>High availability designs<\/li><li>Security best practices<\/li><\/ul><p><b>DevOps &amp; DevSecOps<\/b><\/p><ul><li>CI\/CD pipelines<\/li><li>Infrastructure as Code (IaC)<\/li><li>Automated deployments<\/li><li>Secure software development lifecycle<\/li><li>DevSecOps practices<\/li><\/ul><p><b>Source Control<\/b><\/p><ul><li>GitHub<\/li><li>GitLab<\/li><\/ul><div><\/div><p><b>Integration &amp; API Expertise<\/b><\/p><p>Strong knowledge of:<\/p><ul><li>REST APIs<\/li><li>Web Services<\/li><li>JSON<\/li><li>OAuth 2.0<\/li><li>OpenID Connect<\/li><li>API Security<\/li><li>Enterprise Integration Patterns<\/li><li>Middleware architectures<\/li><li>Event-driven integrations<\/li><\/ul><div><\/div><p><b>Telecommunications &amp; Voice Technology<\/b><\/p><p>Required understanding of:<\/p><ul><li>SIP Protocol<\/li><li>SIP Trunks<\/li><li>SIP Headers<\/li><li>Voice Routing<\/li><li>Telephony Infrastructure<\/li><li>Contact Center Voice Architecture<\/li><li>Call Flows<\/li><li>PSTN Concepts<\/li><li>Voice Troubleshooting<\/li><\/ul><div><\/div><p><b>AI &amp; Automation Knowledge<\/b><\/p><p>Experience with:<\/p><ul><li>Conversational AI<\/li><li>Chatbots<\/li><li>Voicebots<\/li><li>Generative AI solutions<\/li><li>AI-assisted customer interactions<\/li><li>Workflow automation<\/li><li>Self-service experiences<\/li><\/ul><div><\/div><p><b>Professional Competencies<\/b><\/p><p><b>Communication Skills<\/b><\/p><ul><li>Excellent verbal and written communication skills.<\/li><li>Ability to explain technical concepts to both technical and non-technical audiences.<\/li><li>Strong presentation and facilitation skills.<\/li><\/ul><p><b>Customer Management<\/b><\/p><ul><li>Client-facing consulting experience.<\/li><li>Stakeholder management capabilities.<\/li><li>Requirements gathering and workshop facilitation.<\/li><li>Customer relationship management.<\/li><\/ul><p><b>Problem Solving<\/b><\/p><ul><li>Analytical thinking.<\/li><li>Troubleshooting and root cause analysis.<\/li><li>Critical 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game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Service Representative&nbsp;in Portugal (Remote)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Assist clients via inbound calls and e-mail by answering customers&rsquo; inquiries and\/or attending to potential requests.<\/li>\\n<li>Become a specialist in our Client&rsquo;s products and services<\/li>\\n<li>Resolve product or service problems by clarifying the customer's complaints.<\/li>\\n<li>Provide accurate, valid, and complete information by using the right methods\/tools.<\/li>\\n<li>Give real-time, accurate information that empowers the customer to make decisions.<\/li>\\n<li>Listen to the customer's unique situations and acknowledge their needs.<\/li>\\n<li>Go beyond the customer's service expectations so they will remember and share their great experience.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Polish (written and oral) and fluent in English (B2)<\/li>\\n<li>Previous experience in Customer Service is highly valued<\/li>\\n<li>Excellent communication skills coupled with empathy, team spirit, and customer-oriented<\/li>\\n<li>Knowledge of MS Office package.<\/li>\\n<li>Familiarity with Pet-related stuff is highly valued<\/li>\\n<li>Have a positive and can-do attitude<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)&nbsp;<\/li>\\n<li>Work at home from&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-1641\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-11T16:37:16.119+01:00\",\"created_at\":\"2026-09-11T16:36:13.213+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjQx?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjQx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"835\",\"campaign_id\":\"25878\",\"campaign_title\":\"Specialist, Bid Proposals R1762534\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist Bid Proposals - Bilingual\",\"street\":\"SLV Work-at-Home\",\"address\":\"SLV Work-at-Home\",\"city\":\"SLV\",\"state\":\"San Salvador\",\"postal_code\":\".\",\"region\":null,\"country\":\"El Salvador\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><\/div><div><div><div><div><div><div><div><div><div><p>The Proposal Specialist supports the sales process by managing the creation and delivery of proposals, presentations, and other client-facing materials. This role coordinates input from multiple teams, keeps projects on track, and ensures all deliverables are high quality, aligned with Concentrix standards, and tailored to each client&#39;s brand and requirements. The Proposal Manager also supports client meetings and site visits, creates creative content when needed, and maintains proposal resources and best practices to help win new business.<\/p><p><\/p><p><b>Responsibilities <\/b><\/p><ul><li><p>Coordinate and respond to RFx\/proactive opportunities by creating proposal templates, populating standard content, managing cross-functional stakeholder input\/edits, and customizing proposals to mirror the client brand by incorporating client branding\/nomenclature while still representing the Concentrix brand.<\/p><\/li><li><p>Create client presentations and assist with planning\/coordination of opportunity-related site visits.<\/p><\/li><li><p>Partner with Sales to finalize the agenda, notify SMEs of participation, format\/iteration management of visit presentation, including customizing the deck to mirror client branding or the style of deliverables previously submitted to the client.<\/p><\/li><li><p>Ensure all proposal\/presentation content 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Salvador\",\"job_type\":\"full_time\",\"salary\":\"1700\",\"salary_type\":\"monthly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-09-12T04:05:36.753+08:00\",\"created_at\":\"2026-09-11T16:05:35.248+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTg3OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-Work-at-Home\/Specialist-Bid-Proposals---Bilingual_R1762534\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Bid 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Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"custom_reference_id\":null,\"company_reference_id\":\"YSV01\"},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"lia.gomez@concentrix.com\"},\"first_name\":\"Lia Gomez (102131926)\"},\"category_groups\":[{\"id\":\"CF Solutions Group\",\"wid\":\"0227dc387a090115e39b2ba4ed6591ee\",\"descriptor\":\"Solutions Group\"}],\"job_requisition\":{\"id\":\"R1762534\",\"wid\":\"4d105611dea7102cd2164162004d0000\",\"descriptor\":\"Specialist Bid Proposals - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_T10\",\"wid\":\"b22f09b1fcbb101076a94c552d690000\",\"descriptor\":\"Grade T10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"511\",\"campaign_id\":\"2950\",\"campaign_title\":\"GTM_EMEA_SA_Financial Services - Santander\",\"campaign_type\":\"job_application\",\"job_title\":\"Financial Services Advisor\",\"street\":\"9 Hertzog Boulevard Foreshore \",\"address\":\"9 Hertzog Boulevard Foreshore \",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":\"Cape Town\",\"country\":\"South Africa\",\"short_description\":\"Jumpstart your career in Cape Town! Join Concentrix as a Financial Services Advisor\u00a0on an internationally innovative campaign. Vibrant on-site office, and friends for life. Apply now!\u00a0\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Ready to make an impact?<\/strong> Bring your skills, drive, and ambition to <strong>Concentrix<\/strong> &mdash; where <strong>550,000+ game-changers across 70+ countries<\/strong> are proud to call us their <em>employer of choice<\/em>. <strong>Belong<\/strong> to a global community that celebrates individuality and diversity. <strong>Grow<\/strong> with the tools, support, and opportunities to become your best self. <strong>Thrive<\/strong>&nbsp;in a culture that champions your success&nbsp;<em>and<\/em> well-being. <strong>Unlock<\/strong> endless career possibilities and achieve greatness &mdash; together.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Jumpstart your career in Cape Town!<\/strong> Join Concentrix as a <strong>Financial Services Advisor<\/strong>&nbsp;on an internationally innovative campaign. <strong>R8500 base salary<\/strong>, vibrant on-site office, and friends for life. <strong>Apply now!<\/strong>&nbsp;<\/p>\\n<p><strong>This Financial Services Advisor role at Concentrix is a great match if you:<\/strong><\/p>\\n<ul>\\n<li><span data-teams=\\\"true\\\">Minimum of Grade 12 \/ Matric with Mathematics or Accounting as a subject<\/span><\/li>\\n<li><span data-teams=\\\"true\\\">Minimum 12 months&rsquo; Customer Service experience within a UK campaign <strong>(Essential)<\/strong>&nbsp;<\/span><span data-teams=\\\"true\\\">OR 12+ months international customer service experience in the Financial Services industry <strong>(Banking\/Insurance)<\/strong><\/span><\/li>\\n<li><span data-teams=\\\"true\\\">Customer Service Experience<strong> (Advantageous)&nbsp;<\/strong><\/span><\/li>\\n<li><strong><span data-teams=\\\"true\\\">Clear criminal and credit record&nbsp;<\/span><\/strong><\/li>\\n<li>Ability to work on multiple systems<\/li>\\n<li>Able to prioritise and organise workload<\/li>\\n<li>B2 English Language<\/li>\\n<\/ul>\\n<p><strong>What is in it for you?<br \/>In this role, we offer benefits that help you support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li>Base Salary of <strong>R8500<\/strong><\/li>\\n<li><strong>Choice between Medical Aid OR Medical Insurance.<\/strong>\\n<ul>\\n<li>Medical aid &ndash; Covers only the employee<\/li>\\n<li>Medical insurance &ndash; Covers employee and 2 dependents<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Retirement Fund<\/strong>\\n<ul>\\n<li>2.5% employer contribution, 2.5% employee contributions&nbsp;<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Subsidized transport<\/strong>\\n<ul>\\n<li>Subsidized transport is provided between the hours of 7 pm and 6 am - Employee will contribute a maximum of R350&nbsp;<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Night Shift allowance<\/strong><br \/>\\n<ul>\\n<li>10 - 15% adder for all hours worked between 6 pm &ndash; 6 am<strong>&nbsp;<\/strong><\/li>\\n<\/ul>\\n<\/li>\\n<li>Fantastic Employee Assistance Programme (EAP)<\/li>\\n<li>Group life cover<\/li>\\n<li>Access to financial well-being sessions, will-writing sessions and stress management sessions<\/li>\\n<li>Team building and upskilling training opportunities<\/li>\\n<li>Interactive and inclusive company culture<\/li>\\n<\/ul>\\n<p><br \/><strong>What you will do in this role<\/strong><\/p>\\n<h3>Managing Risk &amp; Applying Control<\/h3>\\n<ul>\\n<li><strong>Champions a strong risk culture<\/strong>&nbsp;in line with the&nbsp;<em>I AM Risk<\/em>&nbsp;principles.<\/li>\\n<li><strong>Identifies, assesses, and reports risks<\/strong>&nbsp;(conduct, operational, credit, financial crime) and takes action to mitigate them.<\/li>\\n<li><strong>Ensures full compliance<\/strong>&nbsp;with Financial Crime regulations &mdash; including anti-money laundering, sanctions, bribery, corruption, terrorist financing, and tax evasion controls.<\/li>\\n<li><strong>Follows TCF (Treating Customers Fairly)<\/strong>&nbsp;guidelines and protects customer data through correct ID&amp;V processes.<\/li>\\n<li><strong>Accurately records<\/strong>&nbsp;all call content and actions on relevant systems.<\/li>\\n<li><strong>Completes 100% of mandatory training<\/strong>&nbsp;and escalates complex issues appropriately.<\/li>\\n<\/ul>\\n<h3>People<\/h3>\\n<ul>\\n<li>Shows&nbsp;<strong>personal resilience<\/strong>&nbsp;during emotionally difficult conversations.<\/li>\\n<li>Acts as a&nbsp;<strong>brand role model and stays<\/strong>&nbsp;current on Santander UK products and services.<\/li>\\n<li>Commits to&nbsp;<strong>ongoing learning, self-assessment, and development training<\/strong>.<\/li>\\n<li>Works closely with&nbsp;<strong>line managers<\/strong>&nbsp;on growth areas and actively contributes to performance reviews and plans.<\/li>\\n<\/ul>\\n<h3>Commercial<\/h3>\\n<ul>\\n<li><strong>Educates customers<\/strong>&nbsp;and signposts them to support resources or third-party help to prevent further debt.<\/li>\\n<li><strong>Matches customers to sustainable debt solutions<\/strong>&nbsp;so they can repay what's owed and the bank can recover funds.<\/li>\\n<li><strong>Refers accounts<\/strong>&nbsp;to Debt Collection Agencies or Litigation when appropriate.<\/li>\\n<li>Keeps&nbsp;<strong>customer contact details up to date<\/strong>.<\/li>\\n<li>Manages own performance to&nbsp;<strong>maintain service levels<\/strong>&nbsp;across telephony and chat channels.<\/li>\\n<\/ul>\\n<h3>Customer<\/h3>\\n<ul>\\n<li><strong>Listens actively and empathetically<\/strong>, conducting a full&nbsp;<em>health and wealth<\/em>&nbsp;fact-find.<\/li>\\n<li>Treats each customer as an&nbsp;<strong>individual<\/strong>&nbsp;to deliver the right outcome.<\/li>\\n<li>Helps customers make&nbsp;<strong>informed decisions<\/strong>&nbsp;using the budget planner and fact-find data.<\/li>\\n<li>Clearly explains&nbsp;<strong>next steps, review dates, and consequences<\/strong>.<\/li>\\n<li>Encourages customers to adopt&nbsp;<strong>digital channels and self-service tools<\/strong>.<\/li>\\n<li>Delivers on&nbsp;<strong>productivity and quality targets<\/strong>&nbsp;to improve customer experience.<\/li>\\n<\/ul>\\n<h3>In One Sentence<\/h3>\\n<p><em>\\\"A customer-focused role that combines empathetic debt support with strict risk, compliance, and regulatory responsibilities &mdash; helping vulnerable customers find sustainable solutions while protecting both the customer and the bank.\\\"<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><br \/>In accordance with South African law, only applicants who are legally authorized to work in SA will be considered for this position, and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<p><strong>Disclaimer<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"ZA-2950\",\"location\":\"Cape Town, Cape Town\",\"job_type\":\"full_time\",\"salary\":\"8500\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-09-12T23:59:17.407Z\",\"created_at\":\"2026-09-11T14:22:16.659Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTUw?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTUw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"finance\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1617\",\"campaign_id\":\"1151\",\"campaign_title\":\"GTM \/ HU \/ P\u00c9C \/ Immowelt \/ Hungarian\",\"campaign_type\":\"job_application\",\"job_title\":\"N\u00e9met nyelv\u0171 \u00fcgyf\u00e9lszolg\u00e1lati munkat\u00e1rs (m\/w\/d) az ingatlanszektorban \u2013 hibrid\",\"street\":\"R\u00e1k\u00f3czi \u00fat 60\",\"address\":\"R\u00e1k\u00f3czi \u00fat 60\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":\"Baranya\",\"country\":\"Hungary\",\"short_description\":\"Ak\u00e1r br. 740.000 HUF\/h\u00f3* \u00e9s hibrid munkalehet\u0151s\u00e9g!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Besz&eacute;lsz n&eacute;met&uuml;l? Akkor j&oacute; helyen j&aacute;rsz!<br \/><\/strong>A t&ouml;bbit megtan&iacute;tjuk neked. Jelentkezz most <strong>n&eacute;met nyelv\u0171 &uuml;gyf&eacute;lszolg&aacute;lati munkat&aacute;rs<\/strong>nak (m\/w\/d) az ingatlanszektorban &ndash; ak&aacute;r tapasztalat n&eacute;lk&uuml;l!<\/p>\\n<p><strong>A legfontosabb tudnival&oacute;k<\/strong><\/p>\\n<ul>\\n<li>Alapb&eacute;r: <strong>br. 4.000 Ft\/&oacute;ra<\/strong><\/li>\\n<li>Tov&aacute;bbi kereseti lehet\u0151s&eacute;g teljes&iacute;tm&eacute;nyalap&uacute; juttat&aacute;ssal, cafeteri&aacute;val &eacute;s utaz&aacute;si k&ouml;lts&eacute;gt&eacute;r&iacute;t&eacute;ssel<\/li>\\n<li>&Uuml;gyf&eacute;lszolg&aacute;lat nyelve: <strong>n&eacute;met (C1)<\/strong><\/li>\\n<li>Teljes vagy r&eacute;szmunkaid\u0151ben (heti minimum 30 &oacute;ra)<\/li>\\n<li>Munkaid\u0151: h&eacute;tf\u0151t\u0151l p&eacute;ntekig 08:00-18:00 &oacute;ra k&ouml;z&ouml;tt<\/li>\\n<li><strong>Munkav&eacute;gz&eacute;s helye: P&eacute;cs &ndash; hibrid munkav&eacute;gz&eacute;si lehet\u0151s&eacute;ggel<\/strong><\/li>\\n<li>P&aacute;lyam&oacute;dos&iacute;t&oacute;k &eacute;s egyetemist&aacute;k jelentkez&eacute;s&eacute;t is v&aacute;rjuk<\/li>\\n<li>Munk&aacute;dat modern AI-eszk&ouml;z&ouml;k seg&iacute;tik<\/li>\\n<li>Hat&aacute;rozatlan idej\u0171 munkaszerz\u0151d&eacute;s<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Mire sz&aacute;m&iacute;thatsz?<br \/><\/strong>Te leszel az &uuml;gyfelek els\u0151 kapcsolattart&oacute;ja <strong>telefonon &eacute;s e-mailen<\/strong> be&eacute;rkez\u0151 megkeres&eacute;seik sor&aacute;n.<br \/>Mindebben korszer\u0171 AI-eszk&ouml;z&ouml;k seg&iacute;tenek, amelyek leveszik a v&aacute;lladr&oacute;l a rutinfeladatokat, &iacute;gy t&ouml;bb id\u0151d marad a val&oacute;di &uuml;gyf&eacute;lt&aacute;mogat&aacute;sra. <strong>N&aacute;lunk az AI nem helyettes&iacute;t, hanem a csapatod r&eacute;sze<\/strong>.<\/p>\\n<p><strong><br \/>A mindennapjaid<br \/><\/strong><\/p>\\n<ul>\\n<li>Az ingatlant keres\u0151 &uuml;gyfelek k&eacute;rd&eacute;seit &eacute;s megkeres&eacute;seit kezeled a megb&iacute;z&oacute; weboldal&aacute;n t&ouml;rt&eacute;n\u0151 <strong>regisztr&aacute;ci&oacute;val, bejelentkez&eacute;ssel &eacute;s hat&eacute;kony ingatlankeres&eacute;ssel<\/strong> kapcsolatban.<\/li>\\n<li>Az &uuml;gyf&eacute;l megkeres&eacute;s&eacute;t\u0151l &eacute;s a helyzett\u0151l f&uuml;gg\u0151en <strong>telefonon vagy e-mailben<\/strong> ny&uacute;jtasz seg&iacute;ts&eacute;get.<\/li>\\n<li>T&aacute;mogat&aacute;st ny&uacute;jtasz a hirdet\u0151knek, ha probl&eacute;m&aacute;k mer&uuml;lnek fel <strong>hirdet&eacute;seik felad&aacute;s&aacute;val kapcsolatban<\/strong>, illetve sz&uuml;ks&eacute;g eset&eacute;n tov&aacute;bb&iacute;tod az &uuml;gyf&eacute;lmegkeres&eacute;seket a megfelel\u0151 szak&eacute;rt\u0151i csapatokhoz.<\/li>\\n<li>T&aacute;j&eacute;koztatod a hirdet\u0151ket az <strong>egyes hirdet&eacute;sek &aacute;rair&oacute;l &eacute;s futamidej&eacute;r\u0151l<\/strong>, valamint a k&uuml;l&ouml;nb&ouml;z\u0151 szerz\u0151d&eacute;ses lehet\u0151s&eacute;gekr\u0151l.<\/li>\\n<li>Feladatod a <strong>gyan&uacute;s vagy csal&aacute;rd ingatlanhirdet&eacute;sek felismer&eacute;se &eacute;s letilt&aacute;sa<\/strong>, illetve a t&eacute;vesen csal&aacute;sgyan&uacute;snak min\u0151s&iacute;tett hirdet&eacute;sek felold&aacute;sa.<\/li>\\n<li>Miut&aacute;n az &uuml;gyf&eacute;l el&eacute;gedetten z&aacute;rta a kapcsolatfelv&eacute;telt, <strong>dokument&aacute;lod a kommunik&aacute;ci&oacute;t az &uuml;gyf&eacute;ladatb&aacute;zisban.<\/strong><\/li>\\n<\/ul>\\n<p>Lesznek k&ouml;nnyebb &eacute;s kih&iacute;v&aacute;sokkal teli napok is &ndash; de n&aacute;lunk mindig fejl\u0151d&eacute;sben leszel.<\/p>\\n<p><strong>Amit game-changereink mondanak<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/xwrIPCO.png\\\" alt=\\\"\\\" width=\\\"114\\\" height=\\\"19\\\" \/> &bdquo;T&aacute;mogat&oacute; vezet\u0151s&eacute;g, k&eacute;nyelmes munkaid\u0151 &eacute;s munkarend, t&aacute;mogat&oacute; vezet\u0151s&eacute;g, rugalmas, &ouml;sszetart&oacute; csapat.&ldquo;<\/p>\\n<p>N&aacute;lunk nem csup&aacute;n &bdquo;egy hang&rdquo; leszel a telefonban, hanem egy t&aacute;mogat&oacute; csapat fontos tagja.<\/p>\\n<p><strong>T&eacute;ged keres&uuml;nk, ha<br \/><\/strong>Nincs sz&uuml;ks&eacute;ged t&ouml;k&eacute;letes &ouml;n&eacute;letrajzra.<br \/>Ami igaz&aacute;n sz&aacute;m&iacute;t:<\/p>\\n<ul>\\n<li><strong>Nagyon j&oacute; n&eacute;met nyelvtud&aacute;ssal<\/strong> rendelkezel (C1 szint), sz&oacute;ban &eacute;s &iacute;r&aacute;sban egyar&aacute;nt.<\/li>\\n<li>Magas szint\u0171 <strong>meggy\u0151z\u0151k&eacute;szs&eacute;g &eacute;s emp&aacute;tia<\/strong> jellemez, k&uuml;l&ouml;n&ouml;sen el&eacute;gedetlen &uuml;gyfelek kezel&eacute;se sor&aacute;n.<\/li>\\n<li>Kommunik&aacute;ci&oacute;d <strong>elismer\u0151, tiszteletteljes &eacute;s partners&eacute;ges<\/strong>.<\/li>\\n<li>Igazi <strong>csapatj&aacute;t&eacute;kos<\/strong> vagy &eacute;s rugalmasan alkalmazkodsz. A <strong>munkaid\u0151ket<\/strong> (h&eacute;tf\u0151t\u0151l p&eacute;ntekig 08:00&ndash;18:00), amelyek rot&aacute;ci&oacute;s m\u0171szakrendben ker&uuml;lnek lefed&eacute;sre, <strong>rugalmasan tudod v&aacute;llalni<\/strong>.<\/li>\\n<li><strong>Magabiztosan haszn&aacute;lod a sz&aacute;m&iacute;t&oacute;g&eacute;pet.<\/strong><\/li>\\n<li><strong>Az &uacute;j eszk&ouml;z&ouml;k &eacute;s technol&oacute;gi&aacute;k<\/strong> haszn&aacute;lata kifejezetten k&ouml;zel &aacute;ll hozz&aacute;d.<\/li>\\n<\/ul>\\n<p>Tapasztalattal rendelkezel az &uuml;gyf&eacute;lszolg&aacute;lat ter&uuml;let&eacute;n? Szuper, de nem elv&aacute;r&aacute;s.<\/p>\\n<p><strong>Amit k&iacute;n&aacute;lunk<br \/><\/strong>Hisz&uuml;nk abban, hogy egy j&oacute; munkahely t&aacute;mogatja az &eacute;letviteledet, &eacute;s fejl\u0151d&eacute;si lehet\u0151s&eacute;get is biztos&iacute;t.<br \/>Ez&eacute;rt n&aacute;lunk a k&ouml;vetkez\u0151kre sz&aacute;m&iacute;thatsz:<\/p>\\n<ul>\\n<li><strong>Hat&aacute;rozatlan<\/strong> idej\u0171 munkaszerz\u0151d&eacute;s.<\/li>\\n<li><strong>Fix br. 4.000-os &oacute;rab&eacute;rt<\/strong> kapsz, amelyet <strong>vonz&oacute; b&oacute;nusz<\/strong>, cafeteria &eacute;s utaz&aacute;si t&aacute;mogat&aacute;s eg&eacute;sz&iacute;t ki<\/li>\\n<li><strong>Teljes vagy r&eacute;szmunkaid\u0151s<\/strong> foglalkoztat&aacute;s (<strong>heti legal&aacute;bb 30 &oacute;ra<\/strong>), az ig&eacute;nyeidhez igaz&iacute;tva.<\/li>\\n<li>A betanul&aacute;si id\u0151szak ut&aacute;n <strong>meghat&aacute;rozott napokon otthoni munkav&eacute;gz&eacute;s<\/strong> lehet\u0151s&eacute;ge.<\/li>\\n<li><strong>Intenz&iacute;v<\/strong>, teljes munkaid\u0151s <strong>betan&iacute;t&aacute;s<\/strong> tapasztalt tr&eacute;nereink vezet&eacute;s&eacute;vel.<\/li>\\n<li>Rendszeres coachingot, workshopokat &eacute;s <strong>tov&aacute;bbk&eacute;pz&eacute;sek<\/strong>et biztos&iacute;tunk - <strong>modern technol&oacute;giai t&aacute;mogat&aacute;ssal<\/strong>.<\/li>\\n<li>Bels\u0151 <strong>tov&aacute;bbk&eacute;pz&eacute;sek &eacute;s karrierlehet\u0151s&eacute;gek<\/strong>, ak&aacute;r vil&aacute;gszerte.<\/li>\\n<li>K&uuml;l&ouml;nb&ouml;z\u0151 &nbsp;rendezv&eacute;nyek, mint p&eacute;ld&aacute;ul <strong>c&eacute;ges partyk<\/strong>.<\/li>\\n<li><strong>Nyitott<\/strong>, motiv&aacute;lt <strong>&eacute;s t&aacute;mogat&oacute; csapat<\/strong>, amely &ouml;r&ouml;mmel v&aacute;rja &uacute;j koll&eacute;g&aacute;it.<\/li>\\n<\/ul>\\n<p><strong>Jelentkez&eacute;s<br \/><\/strong>Ha &uacute;gy &eacute;rzed, ez lehet a k&ouml;vetkez\u0151 l&eacute;p&eacute;s a karrieredben, &ouml;r&ouml;mmel megismern&eacute;nk.<\/p>\\n<p>A jelentkez&eacute;s egyszer\u0171:<\/p>\\n<ol>\\n<li><strong>Kattints a \\\"Jelentkez&eacute;s\\\"-re.<\/strong><\/li>\\n<li><strong>Adatok megad&aacute;sa<\/strong><\/li>\\n<li><strong>K&eacute;sz<\/strong><\/li>\\n<\/ol>\\n<p>&Aacute;ltal&aacute;ban 4 munkanapon bel&uuml;l felvessz&uuml;k veled a kapcsolatot.<\/p>\\n<p><strong>M&eacute;g maradtak k&eacute;rd&eacute;seid?<\/strong> Virtual asszisztens&uuml;nk, &bdquo;Dot&rdquo;, a +3670 7785-276-os WhatsApp-sz&aacute;mon, valamint a Facebook Messengeren kereszt&uuml;l a nap 24 &oacute;r&aacute;j&aacute;ban rendelkez&eacute;sedre &aacute;ll, &eacute;s k&eacute;szs&eacute;ggel seg&iacute;t neked.<\/p>\\n<p><strong>Csapatunk ezen a c&iacute;men dolgozik<br \/><\/strong>Concentrix Services Hungary Kft.<br \/>P&eacute;cs, R&aacute;k&oacute;czi &uacute;t 60, 7621 Ungarn&nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<div>\\n<p><strong>A Concentrix elk&ouml;telezett az es&eacute;lyegyenl\u0151s&eacute;g mellett&nbsp;<br \/><\/strong><em>B&uuml;szk&eacute;k vagyunk arra, hogy csapatk&eacute;nt &eacute;s v&aacute;llalatk&eacute;nt vil&aacute;gszerte egys&eacute;gesek vagyunk. Elk&ouml;telezettek vagyunk amellett, hogy minden jelentkez\u0151nek egyenl\u0151 es&eacute;lyeket biztos&iacute;tsunk, &eacute;s olyan munkak&ouml;rnyezetet teremts&uuml;nk, amely diszkrimin&aacute;ci&oacute;t&oacute;l &eacute;s zaklat&aacute;st&oacute;l mentes. Minden felv&eacute;teli elj&aacute;r&aacute;sunk az &uuml;zleti sz&uuml;ks&eacute;gleteken, a munkak&ouml;ri k&ouml;vetelm&eacute;nyeken &eacute;s a szakmai k&eacute;pes&iacute;t&eacute;seken alapul, tekintet n&eacute;lk&uuml;l sz&aacute;rmaz&aacute;sra, &eacute;letkorra, nemi identit&aacute;sra, szexu&aacute;lis ir&aacute;nyults&aacute;gra, vall&aacute;sra, csal&aacute;di &aacute;llapotra vagy sz&uuml;l\u0151i st&aacute;tuszra, nemzetis&eacute;gre, fogyat&eacute;koss&aacute;gra vagy m&aacute;s, a hat&aacute;lyos nemzeti t&ouml;rv&eacute;nyek &aacute;ltal v&eacute;dett besorol&aacute;sra.&nbsp;<\/em><\/p>\\n<p><strong>Munkav&aacute;llal&aacute;si enged&eacute;ly<\/strong>&nbsp;<br \/>A magyar jogszab&aacute;lyoknak megfelel\u0151en erre a poz&iacute;ci&oacute;ra csak olyan p&aacute;ly&aacute;z&oacute;k jelentkez&eacute;s&eacute;t vessz&uuml;k figyelembe, akik &eacute;rv&eacute;nyes magyarorsz&aacute;gi munkav&aacute;llal&aacute;si enged&eacute;llyel rendelkeznek.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"HU-1151\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"part_time\",\"salary\":\"4000\",\"salary_type\":\"hourly\",\"salary_currency\":\"HUF\",\"updated_at\":\"2026-09-11T10:02:41.885+02:00\",\"created_at\":\"2026-09-11T08:35:25.201+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTUx?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTUx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"real_estate\",\"contract_type\":\"permanent\",\"locale\":\"hu\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1618\",\"campaign_id\":\"1149\",\"campaign_title\":\"GTM \/ HU \/ P\u00c9C \/ Immowelt \/ German\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenbetreuer (m\/w\/d) in der Immobilienbranche \u2013 Deutsch \u2013 Hybrid Modell\",\"street\":\"R\u00e1k\u00f3czi \u00fat 60\",\"address\":\"R\u00e1k\u00f3czi \u00fat 60\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":\"Baranya\",\"country\":\"Hungary\",\"short_description\":\"Bis zu 740.000 HUF brutto\/Monat* und Hybrides Homeoffice!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Du sprichst Deutsch? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>deutschsprachiger Kundenberater (m\/w\/d) in der Immobilienbranche<\/strong> &nbsp;&ndash; auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: <span data-teams=\\\"true\\\">4000 <\/span>HUF brutto\/Stunde<\/li>\\n<li>Zuverdienst durch leistungsorientierte Verg&uuml;tung, Cafeteria und Provision<\/li>\\n<li>Supportsprache: <strong>Deutsch (C1)<\/strong><\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Servicezeiten:&nbsp;Montag - Freitag von 0<span data-teams=\\\"true\\\">8:00-18:00 Uhr<\/span><\/li>\\n<li><strong>Standort P&eacute;cs<\/strong> <strong>- Hybrid m&ouml;glich<\/strong><\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li>Unbefristeter Arbeitsvertrag<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob <strong>telefonisch oder per E-Mail<\/strong>.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong><br \/>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Bearbeite Fragen und Anliegen<\/strong> von Immobiliensuchenden bei der <strong>Registrierung, Anmeldung und effektiven Suchen auf der Homepage<\/strong> des Auftraggebers<\/li>\\n<li>Je nach Bedarf und Situation reagierst du auf die Kundenanfragen <strong>telefonisch oder per E-Mail<\/strong>.<\/li>\\n<li><strong>Biete Unterst&uuml;tzung<\/strong> der Anbieter im Fall von <strong>Herausforderungen bei der Anzeigenschaltung<\/strong> an oder leite die Kundenanfragen an Spezialteams weiter.<\/li>\\n<li><strong>Informiere<\/strong> Anbieter &uuml;ber <strong>Preise und Laufzeiten<\/strong> von Einzelanzeigen und Vertragsm&ouml;glichkeiten<\/li>\\n<li><strong>Erkenne und Sperre Betrugsobjekte<\/strong> oder entsperre vermeintliche Betrugsobjekte<\/li>\\n<li>Sobald der Kunde gl&uuml;cklich ist, dokumentierst du die Kommunikation in der <strong>Kundendatenbank<\/strong><\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/xwrIPCO.png\\\" alt=\\\"\\\" width=\\\"114\\\" height=\\\"19\\\" \/> &bdquo;<span data-olk-copy-source=\\\"MessageBody\\\">Bequeme Arbeitszeiten und eine angenehme Arbeitsorganisation, eine gute Work-Life-Balance, freundliche Kolleginnen und Kollegen sowie eine angenehme Arbeitsatmosph&auml;re.<\/span>&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse (C1-Niveau)<\/strong>&nbsp;in Wort und Schrift<\/li>\\n<li>Du verf&uuml;gst &uuml;ber eine <strong>hohe &Uuml;berzeugungskraft und Empathie<\/strong>, insbesondere in Bezug auf die Kundenunzufriedenheit<\/li>\\n<li>Deine <strong>Kommunikation ist wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he<\/li>\\n<li>Du bist bereit,<strong> am Standort in P&eacute;cs<\/strong> arbeiten<\/li>\\n<li>Du bist ein <strong>wahrer Teamplayer<\/strong><\/li>\\n<li>Die <strong>Servicezeiten<\/strong> (Montag - Freitag, zwischen 08:00 und 18.00 Uhr), die nach einem rotierenden Schichtsystem besetzt werden, kannst du <strong>flexibel abdecken<\/strong><\/li>\\n<li><strong>Du bist sicher im Umgang mit einem PC.<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen <strong>unbefristeten Arbeitsvertrag<\/strong><\/li>\\n<li>Einen <strong>festen Bruttostundenlohn in H&ouml;he von 4000,00 HUF<\/strong>, einen <strong>attraktiven Bonus<\/strong>, Cafeteria&nbsp;und Fahrtkostenzusch&uuml;sse<\/li>\\n<li>Eine Anstellung in\u202f<strong>Vollzeit oder Teilzeit (ab 30 Std.\/Woche) <\/strong>&ndash; wie es f&uuml;r dich am besten passt<\/li>\\n<li>Die M&ouml;glichkeit <strong>an ausgew&auml;hlten Tagen von zu Hause aus zu arbeiten<\/strong> &ndash; nach deiner Einarbeitung<\/li>\\n<li>Ein <strong>intensives Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit<\/li>\\n<li>Veranstaltungen wie <strong>Standortfeiern<\/strong>.<\/li>\\n<li>Ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich kennenlernen zu d&uuml;rfen<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb eines Werktages bei dir.<\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter <span data-teams=\\\"true\\\">+3670 7785-276<\/span> oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Services Hungary Kft.<br \/>P&eacute;cs, R&aacute;k&oacute;czi &uacute;t 60, 7621 Ungarn&nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<br \/>Gem&auml;&szlig; ungarischem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Ungarn verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"HU-1149\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"part_time\",\"salary\":\"4000\",\"salary_type\":\"hourly\",\"salary_currency\":\"HUF\",\"updated_at\":\"2026-09-11T10:02:30.520+02:00\",\"created_at\":\"2026-09-11T08:14:38.831+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTQ5?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTQ5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"real_estate\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"836\",\"campaign_id\":\"25844\",\"campaign_title\":\"Project Coordinator (TCF) R1762826\",\"campaign_type\":\"job_application\",\"job_title\":\"Project Coordinator\",\"street\":\"USA TX Work-at-Home\",\"address\":\"USA TX Work-at-Home\",\"city\":\"USA\",\"state\":\"Texas\",\"postal_code\":\"73301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>The <b>Project Coordinator<\/b> will support power drop projects from initial request through installation, energization, and project closeout. This role is ideal for a highly organized, detail-oriented project professional who can coordinate schedules, utilities, vendors, contractors, municipalities, and internal stakeholders while keeping projects moving forward. The Project Coordinator will help ensure project milestones, documentation, costs, risks, and closeout activities are managed accurately and proactively.<\/p><p><\/p><p>This position will be working Eastern Time.<\/p><p><\/p><h2>Responsibilities<\/h2><ul><li>Coordinate power drop projects from initial request through installation, energization, and project closeout.<\/li><li>Serve as the primary liaison between project teams, electric utility companies, field personnel, contractors, vendors, municipalities, and other external stakeholders.<\/li><li>Initiate and track utility service requests, site assessments, engineering requirements, estimates, permits, and installation schedules.<\/li><li>Coordinate site readiness activities and verify required infrastructure is completed before utility installation or energization.<\/li><li>Track project schedules, milestones, dependencies, and deliverables across multiple concurrent projects.<\/li><li>Partner with utility providers to obtain service requirements, cost estimates, design information, construction schedules, and energization dates.<\/li><li>Coordinate services required to support successful project execution.<\/li><li>Monitor project costs, utility charges, purchase orders, invoices, and other project-related financial information.<\/li><li>Identify scheduling conflicts, project risks, and potential delays, and proactively coordinate solutions with the appropriate stakeholders.<\/li><li>Facilitate project status meetings and provide clear updates on schedule, cost, risks, outstanding actions, and overall project progress.<\/li><li>Maintain accurate project documentation, trackers, correspondence, approvals, drawings, permits, and closeout records.<\/li><li>Coordinate field activities with contractors and operational teams while minimizing disruption to existing operations.<\/li><li>Escalate critical issues affecting project schedule, cost, safety, or operational requirements.<\/li><li>Support process improvements, standardized procedures, reporting tools, and project-management best practices.<\/li><li>Ensure projects comply with applicable company standards, utility requirements, safety procedures, and local regulations.<\/li><li>Support project closeout by confirming successful energization, resolving outstanding items, reconciling costs, and completing required documentation.<\/li><\/ul><h2>Qualifications<\/h2><ul><li>2&#43; yrs of experience coordinating projects involving utilities, field operations, contractors, vendors, municipalities, or external service providers.<\/li><li>Strong project coordination skills, including scheduling, milestone tracking, dependency management, documentation, and follow-up.<\/li><li>Ability to manage multiple concurrent projects while maintaining accuracy, urgency, and clear communication.<\/li><li>Experience supporting utility service requests, permitting, site readiness, installation scheduling, or project closeout activities.<\/li><li>Strong stakeholder management skills with the ability to coordinate across internal teams, utility companies, vendors, contractors, and field personnel.<\/li><li>Ability to identify risks, scheduling conflicts, cost concerns, and project delays, then support timely resolution.<\/li><li>Experience tracking costs, purchase orders, invoices, utility charges, or other project-related financial information.<\/li><li>Strong written and verbal communication skills, including the ability to provide concise project updates and facilitate status meetings.<\/li><li>Highly organized and detail-oriented, with the ability to maintain accurate records, trackers, approvals, permits, correspondence, and closeout documentation.<\/li><li>Comfortable working in a fast-paced, cross-functional environment where priorities may shift.<\/li><li>Demonstrated problem-solving skills and a continuous improvement mindset.<\/li><li>Ability to follow company standards, safety procedures, utility requirements, and local regulations.<\/li><\/ul><p><\/p><p>The base salary for this position is $67,000\u2013 $80,000, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 09\/18\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><\/p><p><b>#LI-Remote<\/b><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1762826\",\"location\":\"USA, Texas\",\"job_type\":\"full_time\",\"salary\":\"75000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-09-12T06:04:22.182+08:00\",\"created_at\":\"2026-09-11T00:05:31.499+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTg0NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Project-Coordinator_R1762826\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Program Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"df60fb5b58681008a8bd6a1699f70000\",\"descriptor\":\"Concentrix Catalyst USA Holdings, LLC\",\"reference_id\":\"PUS32\",\"organization_reference_id\":\"PUS32\"},\"location\":{\"city\":\"USA\",\"state\":\"Texas\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"73301\",\"primary_location\":{\"id\":\"US-WAH-TEXAS-00\",\"wid\":\"b67da9176e3d1062f9dee3c630dabe32\",\"descriptor\":\"USA TX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nicole.incorvaia@concentrix.com\"},\"first_name\":\"Incorvaia, Nicole Diane\"},\"categories\":[{\"descriptor\":\"CF Program Management\"}],\"recruiters\":[{\"id\":\"102012276\",\"wid\":\"c30e8ac6e5930107b5680d8fc7b50000\",\"descriptor\":\"Nicole Incorvaia (102012276)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0017\",\"descriptor\":\"Project Coordinator (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-386613\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Project-Coordinator_R1762826\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Project-Coordinator_R1762826\/apply\",\"job_requisition_id\":\"R1762826\"}],\"organizations\":[{\"wid\":\"6f740b0628af011aa91abaecb86d0000\",\"descriptor\":\"COGS (CORP) CATALYST EMS - 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Active Directory & PKI\",\"street\":\"FIN -Work-at-Home\",\"address\":\"FIN -Work-at-Home\",\"city\":null,\"state\":null,\"postal_code\":\"1240\",\"region\":null,\"country\":\"Finland\",\"short_description\":\"\",\"long_description\":\"<div>We are looking for a Cloud Solution Architect (CSA) with deep expertise in Active Directory (AD) and Public Key Infrastructure (PKI) to support enterprise and regulated customers in identity, security, and hybrid infrastructure scenarios.<\/div><div>This is a customer-facing role responsible for driving secure identity architecture, acting as a trusted technical advisor, and delivering resilient AD and PKI solutions across on-premises and hybrid environments. Depth in AD and PKI is the primary requirement; broader technical coverage is valuable when it supports identity, security, and regulated customer scenarios.<\/div><div><b>Key Responsibilities<\/b><\/div><div><b>1. Active Directory &amp; PKI Architecture<\/b><\/div><ul><li>Design and implement enterprise Active Directory Domain Services (AD DS) architectures.<\/li><li>Design and implement Public Key Infrastructure (PKI), Certificate Services, and certificate lifecycle management solutions.<\/li><li>Support AD domain design, consolidation, modernization, and operational governance.<\/li><li>Guide customers on secure identity architecture, authentication, authorization, and certificate-based trust models.<\/li><\/ul><div><b>2. Customer Delivery &amp; Execution<\/b><\/div><ul><li>Lead end-to-end delivery of AD and PKI engagements, including assessment, design, implementation, migration, and troubleshooting.<\/li><li>Troubleshoot complex identity, authentication, DNS, Group Policy, and certificate-related issues.<\/li><li>Deliver high-quality, repeatable technical engagements for enterprise and regulated customers.<\/li><\/ul><div><b>3. Trusted Advisor &amp; Stakeholder Management<\/b><\/div><ul><li>Act as a trusted technical advisor for customers and internal stakeholders.<\/li><li>Translate business, compliance, and security requirements into practical technical architecture.<\/li><li>Communicate clearly with technical teams, customer decision makers, CSAMs, partners, and engineering teams.<\/li><\/ul><div><b>4. Operations, Resilience &amp; Optimization<\/b><\/div><ul><li>Improve operational stability, monitoring, and reliability of identity and certificate services.<\/li><li>Support disaster recovery, backup, and business continuity planning for AD and PKI services.<\/li><li>Drive performance, maintainability, and operational maturity improvements.<\/li><\/ul><div><b>5. Security &amp; Governance<\/b><\/div><ul><li>Guide customers on secure-by-design identity and certificate architectures.<\/li><li>Support security hardening for Active Directory, Windows Server, PKI, and related infrastructure.<\/li><li>Advise on access control, governance, compliance, and identity protection practices.<\/li><\/ul><div><b>6. Collaboration &amp; Knowledge Sharing<\/b><\/div><ul><li>Collaborate closely with CSAMs, partners, engineering teams, and other CSA communities to deliver customer outcomes.<\/li><li>Contribute to reusable assets, delivery IP, technical guidance, and best practices for AD, PKI, and hybrid identity scenarios.<\/li><li>Share knowledge with the broader team to strengthen depth in identity, security, and high-security customer delivery.<\/li><\/ul><div><b>Required Technical Skills<\/b><\/div><div><b>Core Must-have Skills: Onprem strong experience is must to have<\/b><\/div><ul><li>Minimum 2 of the following 3 skills:<\/li><li>Expert-level Active Directory Domain Services (AD DS), including architecture, operations, troubleshooting, and modernization.<\/li><li>Expert-level Public Key Infrastructure (PKI) \/ Active Directory Certificate Services (AD CS), including certificate lifecycle, templates, enrollment, governance, and troubleshooting.<\/li><li>Strong Windows Server knowledge, including DNS, Group Policy, authentication protocols such as Kerberos and NTLM, and security hardening.<\/li><li>And:<\/li><li>Knowledge of recent Windows Server functionalities and enhancements required.<\/li><li>Strong ability to operate confidently across on-premises and hybrid identity environments.<\/li><\/ul><p>\u00a0<\/p><div><b>Additional Skills - Strongly Preferred<\/b><\/div><ul><li>Microsoft<span>\u00a0<\/span><b>Sentinel experience<\/b><span>\u00a0<\/span>is preferred, especially where it supports identity threat detection, security monitoring, and high-security customer scenarios.<\/li><li>Microsoft Defender for Identity or related identity threat detection experience.<\/li><li>Conditional Access, Identity Protection, privileged access, or identity governance experience.<\/li><li>PowerShell scripting and automation for AD, PKI, operational reporting, and repeatable delivery.<\/li><\/ul><div><b>Hybrid &amp; Identity Integration -Better to have<\/b><\/div><ul><li>Microsoft 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 Amar Tech Centre S No.30\/4A 1\",\"address\":\"IND Pune -  Amar Tech Centre S No.30\/4A 1\",\"city\":\"Pune\",\"state\":\"Mah\u0101r\u0101shtra\",\"postal_code\":\"411014\",\"region\":null,\"country\":\"India\",\"short_description\":\"\",\"long_description\":\"<h3><b>DESIGNATION:\u00a0Operations Manager<\/b><\/h3><h3><b>LOCATION:\u00a0\u00a0Pune<\/b><\/h3><h3><b>YEARS OF EXPERIENCE:\u00a0 7&#43; years<\/b><\/h3><h3><\/h3><h3>Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.<\/h3><p><\/p><h3>Job Description: Operations manager<\/h3><h3><b>Essential Functions\/Core Responsibilities\u00a0<\/b><\/h3><h3>\u2022 Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed<\/h3><h3>\u00a0\u00a0\u00a0<\/h3><h3>\u2022 Maximize revenue generation to reach long and short-term financial projects (i.e. data collection for billable\/non-billable hours, forecasting, budgeting, etc.)<\/h3><h3>\u00a0\u00a0\u00a0<\/h3><h3>\u2022 Select, train, develop, and manage performance of direct reports and their associates, including planning and assigning work for staff in accordance with the organization\u2019s policies and applicable legal requirements<\/h3><h3>\u00a0\u00a0\u00a0<\/h3><h3>\u2022 Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)<\/h3><h3>\u00a0\u00a0\u00a0<\/h3><h3>\u2022 Create and maximize relationships with client partners<\/h3><h3>\u00a0\u00a0\u00a0<\/h3><h3>\u2022 Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards;\u00a0 define and implement any corrective actions needed to meet operational performance<\/h3><h3>\u00a0\u00a0\u00a0<\/h3><h3>\u2022 Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching<\/h3><h3>\u00a0\u00a0\u00a0<\/h3><h3>\u2022 Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner<\/h3><h3>\u00a0\u00a0\u00a0<\/h3><h3>\u2022 Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement<\/h3><h3>\u00a0\u00a0\u00a0<\/h3><h3>\u2022 Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements<\/h3><h3>\u00a0\u00a0\u00a0<\/h3><h3>\u2022 Attend business reviews with the client<\/h3><h3>\u00a0\u00a0\u00a0<\/h3><h3>\u2022 Handle a team of team leaders<\/h3><h3>\u00a0\u00a0\u00a0<\/h3><h3><b>Candidate Profile\u00a0<\/b><\/h3><h3>\u2022 Associate\u2019s degree in related field with more than seven years of experience (with at least two years of Progressive Management Experience) preferred<\/h3><h3>\u00a0\u00a0\u00a0<\/h3><h3>\u2022 Call center experience preferred<\/h3><h3>\u00a0\u00a0\u00a0<\/h3><h3>\u2022 Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback<\/h3><h3>\u00a0\u00a0\u00a0<\/h3><h3>\u2022 Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal<\/h3><h3>\u00a0\u00a0\u00a0<\/h3><h3>\u2022 Work well under pressure and follow through on items to completion while maintaining professional demeanor<\/h3><h3>\u00a0\u00a0\u00a0<\/h3><h3>\u2022 Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates<\/h3><h3>\u00a0\u00a0\u00a0<\/h3><h3>\u2022 Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment<\/h3><h3>\u00a0\u00a0\u00a0<\/h3><h3>\u2022 Demonstrated ability to mentor, coach and provide direction to a team of employees<\/h3><h3>\u2022 Willingness to work a flexible schedule.<\/h3><h3>\u2022 \u00a0The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.<\/h3><h3><\/h3><h3>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. 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Operations, Resilience &amp; Optimization<\/b><\/div><ul><li>Improve operational stability, monitoring, and reliability of identity and certificate services.<\/li><li>Support disaster recovery, backup, and business continuity planning for AD and PKI services.<\/li><li>Drive performance, maintainability, and operational maturity improvements.<\/li><\/ul><div><b>5. Security &amp; Governance<\/b><\/div><ul><li>Guide customers on secure-by-design identity and certificate architectures.<\/li><li>Support security hardening for Active Directory, Windows Server, PKI, and related infrastructure.<\/li><li>Advise on access control, governance, compliance, and identity protection practices.<\/li><\/ul><div><b>6. Collaboration &amp; Knowledge Sharing<\/b><\/div><ul><li>Collaborate closely with CSAMs, partners, engineering teams, and other CSA communities to deliver customer outcomes.<\/li><li>Contribute to reusable assets, delivery IP, technical guidance, and best practices for AD, PKI, and hybrid identity scenarios.<\/li><li>Share knowledge with the broader team to strengthen depth in identity, security, and high-security customer delivery.<\/li><\/ul><div><b>Required Technical Skills<\/b><\/div><div><b>Core Must-have Skills: Onprem strong experience is must to have<\/b><\/div><ul><li>Minimum 2 of the following 3 skills:<\/li><li>Expert-level Active Directory Domain Services (AD DS), including architecture, operations, troubleshooting, and modernization.<\/li><li>Expert-level Public Key Infrastructure (PKI) \/ Active Directory Certificate Services (AD CS), including certificate lifecycle, templates, enrollment, governance, and troubleshooting.<\/li><li>Strong Windows Server knowledge, including DNS, Group Policy, authentication protocols such as Kerberos and NTLM, and security hardening.<\/li><li>And:<\/li><li>Knowledge of recent Windows Server functionalities and enhancements required.<\/li><li>Strong ability to operate confidently across on-premises and hybrid identity environments.<\/li><\/ul><p><\/p><div><b>Additional Skills - Strongly Preferred<\/b><\/div><ul><li>Microsoft<span>\u00a0<\/span><b>Sentinel experience<\/b><span>\u00a0<\/span>is preferred, especially where it supports identity threat detection, security monitoring, and high-security customer scenarios.<\/li><li>Microsoft Defender for Identity or related identity threat detection experience.<\/li><li>Conditional Access, Identity Protection, privileged access, or identity governance experience.<\/li><li>PowerShell scripting and automation for AD, PKI, operational reporting, and repeatable delivery.<\/li><\/ul><div><b>Hybrid &amp; Identity Integration -Better to have<\/b><\/div><ul><li>Microsoft Entra ID and hybrid identity concepts.<\/li><li>Microsoft Entra Connect \/ AD Connect and synchronization fundamentals.<\/li><li>Identity federation such as ADFS and enterprise application \/ SSO integration.<\/li><\/ul><p><\/p><div><b>Security &amp; High-Security Environment Requirements<\/b><\/div><ul><li>Proven experience working in environments with high security, compliance, confidentiality, or regulated customer requirements.<\/li><li>Strong awareness of classified, regulated, sovereign, public sector, defense, or critical infrastructure IT environments where applicable.<\/li><li>Ability to follow strict confidentiality expectations and demonstrate professionalism, integrity, reliability, and accountability.<\/li><li>Ability to work effectively in complex enterprise IT landscapes and fast-moving customer situations.<\/li><li>Where customer engagements require it, the candidate must be able to meet applicable security screening, background check, or clearance 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Settore IT\",\"street\":null,\"address\":null,\"city\":\"Milan\",\"state\":\"Lombardy\",\"postal_code\":\"\",\"region\":\"Lombardia\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>Entra a far parte di un progetto internazionale nel settore Technology<\/strong><\/p>\\n<p>Per un importante brand globale leader nel settore IT, siamo alla ricerca di un&nbsp;<strong>Junior Partner Sales Representative<\/strong>&nbsp;da inserire presso la sede di Milano.<\/p>\\n<p>Se hai una forte attitudine commerciale, ti piace costruire relazioni e desideri sviluppare una carriera nel mondo Technology e Sales, questa potrebbe essere l'opportunit&agrave; giusta per te.<\/p>\\n<p><strong>Di cosa ti occuperai<\/strong><\/p>\\n<ul>\\n<li>Supportare lo sviluppo e la gestione di una rete di partner e rivenditori del settore IT.<\/li>\\n<li>Costruire relazioni di valore con i partner per favorire la crescita del business.<\/li>\\n<li>Collaborare all'identificazione di nuove opportunit&agrave; commerciali.<\/li>\\n<li>Affiancare i partner nella promozione di soluzioni e servizi tecnologici.<\/li>\\n<li>Monitorare le performance commerciali attraverso KPI e report dedicati.<\/li>\\n<li>Collaborare con team interni Sales e Marketing per implementare iniziative di sviluppo del business.<\/li>\\n<li>Partecipare a meeting periodici con partner e stakeholder.<\/li>\\n<\/ul>\\n<p><strong>Chi stiamo cercando<\/strong><\/p>\\n<ul>\\n<li>Laurea o percorso di studi in Economia, Marketing, Management o discipline affini.<\/li>\\n<li>Interesse per il mondo Sales e per il settore Technology.<\/li>\\n<li>Ottime capacit&agrave; relazionali e comunicative.<\/li>\\n<li>Attitudine commerciale e orientamento agli obiettivi.<\/li>\\n<li>Buona conoscenza di Excel e degli strumenti di analisi di base.<\/li>\\n<li>Buona conoscenza della lingua inglese.<\/li>\\n<li>Esperienze anche brevi in Sales, Business Development o Account Management saranno considerate un plus.<\/li>\\n<\/ul>\\n<p><strong>Cosa offriamo<\/strong><\/p>\\n<ul>\\n<li>L'opportunit&agrave; di lavorare per un importante brand internazionale del settore tecnologico.<\/li>\\n<li>Percorso di formazione e crescita in ambito Sales e Channel Management.<\/li>\\n<li>Ambiente dinamico e multiculturale.<\/li>\\n<li>Modalit&agrave; di lavoro ibrida.<\/li>\\n<li>Uffici nel centro di Milano.<\/li>\\n<li>Contratto iniziale di 6 mesi con concrete possibilit&agrave; di proroga.<\/li>\\n<li>RAL &euro;23.000 - &euro;25.000 + Ticket Restaurant.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"IT-314\",\"location\":\"Milan, Lombardia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"annually\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-09-10T10:05:32.267+02:00\",\"created_at\":\"2026-09-10T09:28:41.740+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTQ?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"sales\",\"job_industry\":\"information_technology\",\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1510\",\"campaign_id\":\"313\",\"campaign_title\":\"HPE Junior Partner Account Manager \",\"campaign_type\":\"job_application\",\"job_title\":\"Junior Partner Account Manager\",\"street\":null,\"address\":null,\"city\":\"Milan\",\"state\":\"Lombardy\",\"postal_code\":\"\",\"region\":\"Lombardia\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>Entra nel mondo delle Big Tech e contribuisci alla crescita di partner strategici<\/strong><\/p>\\n<p>Per conto di un importante leader globale del settore tecnologico, siamo alla ricerca di un&nbsp;<strong>Junior Partner Account Manager<\/strong>&nbsp;da inserire presso la sede di Milano.<\/p>\\n<p>Questa opportunit&agrave; &egrave; pensata per professionisti con una prima esperienza in ambito commerciale, account management o gestione clienti che desiderano sviluppare una carriera nel settore Technology.<\/p>\\n<p>Entrerai a far parte di un contesto internazionale e collaborativo, lavorando a stretto contatto con partner commerciali, team di vendita e stakeholder strategici.<\/p>\\n<p><strong>Di cosa ti occuperai<\/strong><\/p>\\n<ul>\\n<li>Gestire e sviluppare un portafoglio di partner commerciali assegnati.<\/li>\\n<li>Costruire relazioni solide e durature con i partner, supportandone la crescita e il raggiungimento degli obiettivi di business.<\/li>\\n<li>Collaborare alla definizione e all'implementazione di piani commerciali e strategie di sviluppo.<\/li>\\n<li>Monitorare KPI, performance di vendita, pipeline e forecast identificando opportunit&agrave; di miglioramento.<\/li>\\n<li>Condurre business review periodiche con i partner per analizzare risultati, priorit&agrave; e aree di crescita.<\/li>\\n<li>Coordinare attivit&agrave; e iniziative con i team Sales, Marketing e Operations.<\/li>\\n<li>Supportare i partner nell'adozione di programmi, campagne e iniziative commerciali.<\/li>\\n<li>Predisporre report, presentazioni e analisi a supporto delle decisioni di business.<\/li>\\n<\/ul>\\n<p><strong>Chi stiamo cercando<\/strong><\/p>\\n<ul>\\n<li>Almeno 1 anno di esperienza in Account Management, Customer Success, Business Development, Sales o ruoli commerciali B2B.<\/li>\\n<li>Interesse per il settore Technology e per la gestione di relazioni commerciali.<\/li>\\n<li>Capacit&agrave; di analizzare dati, KPI e performance commerciali.<\/li>\\n<li>Ottime capacit&agrave; comunicative, organizzative e di stakeholder management.<\/li>\\n<li>Approccio proattivo, orientamento ai risultati e problem solving.<\/li>\\n<li>Buona conoscenza di Microsoft Excel e degli strumenti di reportistica.<\/li>\\n<li>Buona conoscenza della lingua inglese.<\/li>\\n<li>Disponibilit&agrave; a trasferte occasionali sul territorio nazionale.<\/li>\\n<\/ul>\\n<p><strong>Cosa offriamo<\/strong><\/p>\\n<ul>\\n<li>Opportunit&agrave; di lavorare per un importante brand internazionale del settore tecnologico.<\/li>\\n<li>Esperienza diretta nella gestione di partner strategici e nello sviluppo del business.<\/li>\\n<li>Percorso di crescita professionale in ambito Account Management, Partner Management e Channel Sales.<\/li>\\n<li>Ambiente dinamico, innovativo e internazionale.<\/li>\\n<li>Modalit&agrave; di lavoro ibrida.<\/li>\\n<li>Contratto iniziale di 6 mesi con possibilit&agrave; di rinnovo.<\/li>\\n<li>RAL &euro;24.000 - &euro;26.000 + Ticket Restaurant.<\/li>\\n<\/ul>\",\"ats_external_id\":\"IT-313\",\"location\":\"Milan, Lombardia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"annually\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-09-10T10:05:32.221+02:00\",\"created_at\":\"2026-09-10T09:21:08.224+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTM?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"sales\",\"job_industry\":\"information_technology\",\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"842\",\"campaign_id\":\"25740\",\"campaign_title\":\"Director, Sales R1762550\",\"campaign_type\":\"job_application\",\"job_title\":\"Director, Sales, B2B Sales Practice\",\"street\":\"USA TX Work-at-Home\",\"address\":\"USA TX Work-at-Home\",\"city\":\"USA\",\"state\":\"Texas\",\"postal_code\":\"73301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"About Concentrix\\nWe are Concentrix \u2013 the intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. We\u2019re a company like no other. We are fanatical about our staff and are constantly helping them grow and achieve their career goals. We are a global workplace that offers YOU infinite possibilities!  \\n\\nThis is a work-At-Home role in the United States.\\n\\nCompany Overview\\nIn a world full of average, we stand out. We believe experience is everything. Period. To achieve outstanding results, we\u2019re disrupting the market by being absolutely obsessed with making our clients\u2019 businesses better. We bring together the brightest and most creative minds in business, cutting-edge technology solutions, proven design thinking expertise and exceptional customer experience centers. Our clients notice the difference too... in increased customer loyalty, improved business performance and differentiation in their markets.\\nAs a diverse, global organization, we have unconventionally fresh ideas and deliver extraordinary customer experiences for more than 450 of the world\u2019s best brands. Concentrix. A passionate company powered by passionate people.\",\"long_description\":\"<p><b>Main Accountabilities<\/b><\/p><ul><li>Building solid relationships with clients, prospects and partners in the region, with a specific focus on High Growth tech companies willing to scale worldwide<\/li><li>Developing in-depth knowledge of company offerings to identify profitable business opportunities, build priority targets list and pursuit plans<\/li><li>Managing requests for proposals (RFPs), processes, including documents preparation and negotiations to close deals<\/li><li>Researching emerging trends and recommending new company offerings to satisfy customers\u2019 needs, competition screening<\/li><li>Supporting the co-construction of new offers and disruptive commercial models<\/li><li>Attending industry events and representing Concentrix in relevant webinars, partners events, professional local organizations, etc.<\/li><li>Developing and managing strategic partnerships to grow business<\/li><li>Maintaining accurate sales pipeline data, tracking opportunities, contacts, etc.<\/li><\/ul><p><\/p><p><b>Skills<\/b><\/p><ul><li>Overall, the right profile is likely to have around 8 to 12 years\u2019 experience, ideally in consultative selling with topics around High Tech Sales and B2B\u00a0digital transformation<\/li><li>Hunter and Collaborator; Consultative Sales experience<\/li><li>Experience in B2B Business Development; B2B sales, whether within a BPO company or in-house<\/li><li>Excellent analytical, problem-solving, and decision-making skills<\/li><li>Exceptional leadership and management skills; Effective communication and negotiation skills<\/li><\/ul><p><\/p><p>The annual base salary range for this role is $142,720,000 to $178,400\u00a0plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><p><\/p><p>The deadline to apply for this role is September 30, 2026.<\/p><p><\/p><p>If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the <a href=\\\"https:\/\/www.concentrix.com\/resource\/job-applicant-privacy-notice-for-california-residents\/\\\" target=\\\"_blank\\\">Job Applicant Privacy Notice for California Residents<\/a><\/p><p>Concentrix is an Equal Opportunity\/Affirmative Action Employer including Disabled\/Vets.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p>\u2022<a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">English<\/a><\/p><p>\u2022<a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">Spanish<\/a><\/p><p>To request a reasonable accommodation please click <a href=\\\"https:\/\/jobs.concentrix.com\/global\/en\/reasonable-accomodation\\\" target=\\\"_blank\\\">here<\/a>.<\/p><p>If you wish to review the Affirmative Action Plan, please click <a href=\\\"https:\/\/jobs.concentrix.com\/global\/en\/affirmative-action\\\" target=\\\"_blank\\\">here<\/a>.<\/p><p><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1762550\",\"location\":\"USA, Texas\",\"job_type\":\"full_time\",\"salary\":\"160000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-09-11T04:03:56.805+08:00\",\"created_at\":\"2026-09-10T06:06:17.983+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTc0MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Director--Sales--B2B-Sales-Practice_R1762550-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Texas\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"73301\",\"primary_location\":{\"id\":\"US-WAH-TEXAS-00\",\"wid\":\"b67da9176e3d1062f9dee3c630dabe32\",\"descriptor\":\"USA TX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"karen.peccia@concentrix.com\"},\"first_name\":\"Peccia, Karen Lynn\"},\"categories\":[{\"descriptor\":\"CF Sales\"}],\"recruiters\":[{\"id\":\"102011370\",\"wid\":\"c30e8ac6e5930107b4af3894ecef0000\",\"descriptor\":\"Karen Peccia (102011370)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1413\",\"descriptor\":\"Director, Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-386521\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Director--Sales--B2B-Sales-Practice_R1762550-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Director--Sales--B2B-Sales-Practice_R1762550-1\/apply\",\"job_requisition_id\":\"R1762550\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"1e7c1abdeb1710156fcc9ebd3aeb0000\",\"descriptor\":\"23404 - 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Marrakech - Allemand\",\"street\":\"MAR Marrakech - 70, Quartier Industriel Sidi Ghanem\",\"address\":\"MAR Marrakech - 70, Quartier Industriel Sidi Ghanem\",\"city\":\"Marrakech\",\"state\":\"Marrakech\",\"postal_code\":\"40110\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"Qui sommes-nous ?\\n\\nConcentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l'am\u00e9lioration de l'exp\u00e9rience client et l'optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.\",\"long_description\":\"<p><b>Votre mission <\/b><\/p><p><\/p><p>Rattach\u00e9 au chef de projet, vous aurez pour missions de :<\/p><ul><li>Veiller \u00e0 l\u2019atteinte des objectifs qualitatifs et quantitatifs<\/li><li>S\u2019assurer du respect des processus et normes qualit\u00e9 du client &amp; Concentrix<\/li><li>Assurer un rapport d\u2019activit\u00e9 r\u00e9gulier au client et au top management<\/li><li>Manager et animer une \u00e9quipe de superviseurs : coaching, tenue des points r\u00e9guliers individuels et des r\u00e9unions d\u2019\u00e9quipe, mise en place de plan d\u2019accompagnement des low performers...<\/li><li>Analyser les indicateurs de performance individuelle et collective pour identifier les axes d\u2019am\u00e9lioration et mettre en place les actions correctives<\/li><li>S\u2019assurer de la disponibilit\u00e9 des ressources et des moyens de production n\u00e9cessaires pour tenir les flux<\/li><li>Piloter le turn over, l\u2019absent\u00e9isme et mettre en place les plans d\u2019actions n\u00e9cessaires<\/li><li>Assurer l\u2019encadrement administratif de votre \u00e9quipe (cong\u00e9s, absences, retards\u2026)<\/li><li>Alerter sur les probl\u00e8mes pouvant impacter la production<\/li><li>G\u00e9rer les incidents de production<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons <\/b><\/p><p>Chez Concentrix, nous faisons de la valorisation et le bien-\u00eatre de nos talents une priorit\u00e9. Voici les avantages que nous vous offrons pour reconnaitre votre contribution\u00a0:<\/p><ul><li>Des possibilit\u00e9s d\u2019\u00e9volution, de mani\u00e8re \u00e9thique et \u00e9quitable<\/li><li>Des opportunit\u00e9s de d\u00e9veloppement professionnel<\/li><li>Une r\u00e9mun\u00e9ration attractive incluant une prime de performance p\u00e9riodique<\/li><li>Des avantages sociaux exceptionnels :<ul><li>Assurance sant\u00e9<\/li><li>Retraite compl\u00e9mentaire apr\u00e8s un an d\u2019anciennet\u00e9 dans l\u2019entreprise et souscription<\/li><li>Service de restauration \u00e0 des prix r\u00e9duits<\/li><li>Salle de sport avec coach d\u00e9di\u00e9 sur place. L\u2019acc\u00e8s y est gratuit (cet avantage est valable dans les sites disposant de salle de sport)<\/li><\/ul><\/li><\/ul><ul><li>Possibilit\u00e9 d\u2019inscription dans la cr\u00e8che d\u2019entreprise (valable dans les sites qui en disposent) ou de subvention cr\u00e8che<\/li><\/ul><p><\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><ul><li>De formation sup\u00e9rieure en management\/gestion<\/li><li>Vous ma\u00eetrisez parfaitement l&#39;allemand et l&#39;anglais<\/li><li>Vous justifiez d&#39;une exp\u00e9rience probante en tant que manager s\u00e9nior de 4 ans en centres de contacts<\/li><li>Vous \u00eates dot\u00e9 de grandes capacit\u00e9s analytiques pour comprendre et piloter l\u2019atteinte des objectifs<\/li><li>Vous avez le sens de l&#39;anticipation et \u00eates orient\u00e9 satisfaction client et solutions<\/li><li>Vous \u00eates organis\u00e9 et rigoureux<\/li><li>Vous \u00eates reconnu pour vos qualit\u00e9s relationnelles<\/li><li>Vous avez le sens de l\u2019\u00e9coute<\/li><li>Vous \u00eates force de propositions<\/li><li>Leadership et fortes aptitudes manag\u00e9riales sont des qualit\u00e9s indispensables pour mener \u00e0 bien votre mission<\/li><li>Vous \u00eates \u00e0 l&#39;aise avec les outils bureautiques (Word, Excel, PowerPoint et internet) et la t\u00e9l\u00e9phonie<\/li><\/ul><p><\/p><p>Le leadership et de fortes aptitudes manag\u00e9riales sont des qualit\u00e9s requises pour mener \u00e0 bien sa mission.<\/p><p><\/p><p><b>Notre processus de recrutement est inclusif et garantit la s\u00e9lection des meilleurs talents\u00a0: <\/b><\/p><ul><li>Premier \u00e9change avec nos recruteurs afin d\u2019\u00e9valuer l\u2019ad\u00e9quation de votre profil avec les exigences du poste<\/li><li>Passation de tests linguistiques en ligne<\/li><li>Entretien approfondi avec vos futurs managers\u00a0pour explorer vos comp\u00e9tences et votre int\u00e9r\u00eat pour le poste. Cette \u00e9tape peut requ\u00e9rir plusieurs entretiens<\/li><li>S\u00e9lection du candidat retenu\u00a0apr\u00e8s d\u00e9briefing avec les parties prenantes et pr\u00e9sentation de l\u2019offre d\u2019embauche<\/li><\/ul><p><\/p><p><b>Pr\u00eat \u00e0 relever le d\u00e9fi ? <\/b>Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation, excellence op\u00e9rationnelle et bien-\u00eatre de nos collaborateurs se rencontrent !<\/p>\",\"ats_external_id\":\"R1762898\",\"location\":\"Marrakech, Marrakech\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-10T02:06:35.691+08:00\",\"created_at\":\"2026-09-10T02:05:21.957+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTcyNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Marrakech---70-Quartier-Industriel-Sidi-Ghanem\/Team-leader-senior--F-H----Marrakech---Allemand_R1762898\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Marrakech\",\"state\":\"Marrakech\",\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"40110\",\"primary_location\":{\"id\":\"MA-MAR-SIDIG-01\",\"wid\":\"1e068287a9e3101d4799eead173e0000\",\"descriptor\":\"MAR Marrakech - 70, Quartier Industriel Sidi Ghanem\"}},\"languages\":[\"German\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"naoufal.sallou@concentrix.com\"},\"first_name\":\"Sallou, Naoufal\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102543005\",\"wid\":\"da7d7d2449a210103329512c883b0001\",\"descriptor\":\"Naoufal Sallou (102543005)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0630\",\"descriptor\":\"Sr. Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-386334\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Marrakech---70-Quartier-Industriel-Sidi-Ghanem\/Team-leader-senior--F-H----Marrakech---Allemand_R1762898\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Marrakech---70-Quartier-Industriel-Sidi-Ghanem\/Team-leader-senior--F-H----Marrakech---Allemand_R1762898\/apply\",\"job_requisition_id\":\"R1762898\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"chakib.kahoui@concentrix.com\"},\"first_name\":\"Chakib Kahoui (103004298)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1762898\",\"wid\":\"1e592b9eff0a102c502a8d4b70360000\",\"descriptor\":\"Team leader senior (F\/H) - Marrakech - Allemand\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"844\",\"campaign_id\":\"25721\",\"campaign_title\":\"Sr. Product Manager (TCF) R1762874\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Technical Product Owner\",\"street\":\"USA WA Work-at-Home\",\"address\":\"USA WA Work-at-Home\",\"city\":\"USA\",\"state\":\"Washington\",\"postal_code\":\"98501\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nConcentrix is the global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\",\"long_description\":\"<h3><b>LOCATION: US- Washington (Preferred) or Texas (On-site)<\/b><\/h3><p><span>The <b>Technical Product Owner (TPO)<\/b> is responsible for defining, prioritizing, and delivering technical product capabilities that align with business goals and engineering realities. This role sits at the intersection of product strategy and technical execution, ensuring that development teams have clear, actionable requirements and that stakeholders understand the technical implications of product decisions. The TPO owns the product backlog, drives the roadmap, and collaborates closely with engineering, architecture, DevOps, and business partners.<\/span><\/p><div><\/div><h2><b>Key Responsibilities<\/b><\/h2><h3><b>Product Strategy &amp; Roadmap<\/b><\/h3><ul><li><p><span>Translate business objectives and technical constraints into a clear, actionable product roadmap.<\/span><\/p><\/li><li><p><span>Partner with engineering leads and architects to define long-term technical direction, including modernization, scalability, and performance initiatives.<\/span><\/p><\/li><li><p><span>Identify opportunities for automation, platform improvements, and technical debt reduction.<\/span><\/p><\/li><\/ul><h3><b>Backlog Ownership<\/b><\/h3><ul><li><p><span>Create, refine, and prioritize user stories, technical stories, and epics.<\/span><\/p><\/li><li><p><span>Ensure backlog items include clear acceptance criteria, dependencies, and measurable outcomes.<\/span><\/p><\/li><li><p><span>Balance feature delivery with technical health, security, and infrastructure needs.<\/span><\/p><\/li><\/ul><h3><b>Technical Requirements &amp; Architecture Alignment<\/b><\/h3><ul><li><p><span>Work with architects to ensure product decisions align with enterprise architecture standards.<\/span><\/p><\/li><li><p><span>Break down complex technical concepts into understandable requirements for stakeholders.<\/span><\/p><\/li><li><p><span>Support API design, data modeling, integration patterns, and system workflows.<\/span><\/p><\/li><\/ul><h3><b>Cross-Functional Collaboration<\/b><\/h3><ul><li><p><span>Serve as the primary liaison between engineering teams and business stakeholders.<\/span><\/p><\/li><li><p><span>Facilitate sprint planning, backlog grooming, and release planning.<\/span><\/p><\/li><li><p><span>Communicate progress, risks, and technical trade-offs to leadership.<\/span><\/p><\/li><\/ul><h3><b>Delivery &amp; Execution<\/b><\/h3><ul><li><p><span>Ensure development teams have clarity on priorities and requirements.<\/span><\/p><\/li><li><p><span>Validate completed work against acceptance criteria and product goals.<\/span><\/p><\/li><li><p><span>Monitor product performance, reliability, and operational metrics to inform future improvements.<\/span><\/p><\/li><\/ul><h3><b>Governance &amp; Compliance<\/b><\/h3><ul><li><p><span>Ensure product features meet security, compliance, and regulatory requirements.<\/span><\/p><\/li><li><p><span>Partner with DevOps\/SRE teams to support CI\/CD pipelines, observability, and operational readiness.<\/span><\/p><\/li><\/ul><div><\/div><h2><b>Required Qualifications<\/b><\/h2><ul><li><p><span>3\u20137 years of experience as a Product Owner, Business Analyst, or Technical Program Manager.<\/span><\/p><\/li><li><p><span>Strong understanding of software engineering concepts (APIs, microservices, cloud infrastructure, data flows).<\/span><\/p><\/li><li><p><span>Hands-on experience working in Agile\/Scrum environments.<\/span><\/p><\/li><li><p><span>Ability to translate complex technical topics into clear business language.<\/span><\/p><\/li><li><p><span>Proficiency with backlog management tools (Jira, Azure DevOps, etc.).<\/span><\/p><\/li><\/ul><div><\/div><h2><b>Preferred Qualifications<\/b><\/h2><ul><li><p><span>Experience with cloud platforms (AWS, Azure, GCP).<\/span><\/p><\/li><li><p><span>Familiarity with DevOps practices (CI\/CD, IaC, monitoring, incident management).<\/span><\/p><\/li><li><p><span>Background in software development or systems engineering.<\/span><\/p><\/li><li><p><span>Experience with distributed systems, event-driven architectures, or containerization (Docker, Kubernetes).<\/span><\/p><\/li><li><p><span>Product experience in high-scale or mission-critical environments.<\/span><\/p><\/li><\/ul><p><\/p><p><\/p><p>The base salary for this position is $92,250-$125,964 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 09\/14\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><\/p><p>#LI-Onsite<\/p><p>#Concentrix<\/p><p>#LI-TX<\/p><p>#LI-WA<\/p><p><\/p><p><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. 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Ability to effectively present information to internal and external associates<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to mentor, coach and provide direction to a team of employees<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Willingness to work a flexible schedule<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Manages professional employees and\/or supervisors or supervises large, complex technical or business support or production operations team(s).\u00a0 Is accountable for the performance and results of a team within own discipline or function.\u00a0 Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.\u00a0 Adapts departmental plans and priorities to resolve operational challenges. \u00a0Decisions are guided by policies, procedures and business plan; receives guidance from senior manager and\/or director.\u00a0 Provides technical guidance to employees, colleagues and\/or customers.\u00a0 Has accountability for results in terms of costs, strategies and employees.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1754785\",\"location\":\"Santa Cruz, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"866666.67\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-09-09T20:12:53.632+08:00\",\"created_at\":\"2026-09-09T20:05:58.538+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTY4NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/Operations-Manager-1_R1754785\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Santa Cruz\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1014\",\"primary_location\":{\"id\":\"PH-STA-YUSEC-Y0\",\"wid\":\"b67da9176e3d1062f9e3b8c39adec293\",\"descriptor\":\"PHL Manila - 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Hybrid HT05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"The Sales Support Specialist provides support to the internal and external sales team by relieving them of administrative or related work. Uses intermediate to advanced level of knowledge of product and service offerings to support customers and sales teams.\",\"long_description\":\"<div><p><b><span><span>Experience the power of a game-changing career<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><div><p><span><span>Want<\/span><span><span>\u00a0<\/span>to be part of an innovative and growing team?<span>\u00a0<\/span><\/span><span>We\u2019re<\/span><span><span>\u00a0<\/span>a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If<span>\u00a0<\/span><\/span><span>you\u2019re<\/span><span><span>\u00a0<\/span>looking for a career that will challenge you, provide opportunities to grow, and allow you to make an impact, join us as a<span>\u00a0<\/span><\/span><span>Business Analyst<\/span><span>!<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Career growth and personal development<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>give you the skills and opportunities to grow your career while working in a dynamic environment where analytical thinking, communication, organization, and problem-solving are key.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>What you will do in this role<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>-\u00a0<\/span><span>Gather, analyze, and document business requirements from internal and external stakeholders.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Communicate effectively with business partners, project teams, and higher-level staff, both verbally and in writing.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Analyze business processes, workflows, and operational data to<span>\u00a0<\/span><\/span><span>identify<\/span><span><span>\u00a0<\/span>trends, gaps, risks, and opportunities for improvement.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Translate business needs into clear functional requirements, process documentation, user stories, and acceptance criteria.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Collaborate with cross-functional teams to support the design and implementation of business and technology solutions.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Identify<\/span><span><span>\u00a0<\/span>and resolve moderate business issues using critical thinking, data analysis, and sound judgment.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Prepare reports, dashboards, presentations, and other materials to support decision-making.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Follow established processes, project guidelines, and contractual requirements to ensure consistent and compliant delivery.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Support testing activities, including test planning, execution, defect tracking, and validation of solutions.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Learn and adapt to<span>\u00a0<\/span><\/span><span>new technologies<\/span><span>, systems, tools, and data sources.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Use Microsoft Office tools, particularly Excel and PowerPoint, to analyze information and communicate findings.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Stay organized while managing multiple priorities, deadlines, and project deliverables in a fast-paced environment.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Your qualifications<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>-\u00a0<\/span><span>Strong written and verbal communication skills, with the ability to work effectively with internal and external stakeholders.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Strong analytical,<span>\u00a0<\/span><\/span><span>critical-thinking<\/span><span>, and problem-solving abilities.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Experience gathering, documenting, and<span>\u00a0<\/span><\/span><span>validating<\/span><span><span>\u00a0<\/span>business requirements.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Ability to analyze processes and data and translate findings into practical business<span>\u00a0<\/span><\/span><span>r<\/span><span>ecommendations.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Good organizational and project coordination skills, with the ability to prioritize tasks and meet deadlines.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Experience creating process maps, functional documentation, user stories, or acceptance criteria.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Ability to collaborate with technical and non-technical teams and communicate complex information clearly.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Comfortable learning<span>\u00a0<\/span><\/span><span>new technologies<\/span><span>, systems, and data.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Previous<\/span><span><span>\u00a0<\/span>experience with Microsoft Office programs, especially Excel and PowerPoint.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/div><div><p><b><span><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you?<\/span><\/span><span>\u00a0<\/span><\/b><\/p><p><\/p><\/div><div><p><span><span>- Full-time\u00a0<\/span><span>39 hours<\/span><span>\/week contract:<span>\u00a0<\/span><\/span><span>Monday to Friday from 9:00 to 18:00<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Salary<span>\u00a0<\/span><\/span><span>24.000<span>\u00a0<\/span><\/span><span>euros gross\/year &#43; up to\u00a0<\/span><span>4.000<\/span><span>\u00a0euros gross\/year in bonus\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Central location in Barcelona\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Bring-a-friend (referral) bonus opportunities\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Full paid training on the company and the project you&#39;ll be working on\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Career development programs, specialized courses\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/div><div><p><b><span><span>Experience the best version of you!\u00a0<\/span><\/span><span>\u00a0<\/span><\/b><\/p><p><\/p><\/div><div><p><span><span>At Concentrix, we invest in our\u00a0<\/span><span>game-changers<\/span><span>\u00a0because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;\u00a0<\/span><span>game-changers<\/span><span>\u00a0around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><i><span><span>Concentrix is an equal opportunity employer\u00a0<\/span><\/span><span>\u00a0<\/span><\/i><\/p><p><\/p><\/div><div><p><i><span><span>We&#39;re<\/span><span>\u00a0proudly\u00a0<\/span><span>united as one<\/span><span>\u00a0team, one company, globally.\u00a0<\/span><span>We&#39;re<\/span><span>\u00a0committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p><\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201cWorld\u2019s Best Workplaces,\u201d \u201cBest Company Culture,\u201d and \u201cBest Companies for Career Growth\u201d awards every year? Then a Customer Service Representative position at Concentrix is just the right place for you!<\/p><p><\/p><p>As a Customer Service Representative, you\u2019ll join an organically diverse team from 70+ countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p><p><\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned<\/p><p><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE<\/strong><\/p><p>As a Customer Service Representative, you\u2019ll:<\/p><ul><li><p>Receive incoming contacts from customers interested in purchasing\/researching travel by following standard scripts and procedures.<\/p><\/li><li><p>Determine customer reservation needs and preferences by utilizing established question and answer techniques<\/p><\/li><li><p>Greet and converse with customers in a courteous, friendly, and professional manner.<\/p><\/li><li><p>Make recommendations based on the customer\u2019s needs and preferences. ( air, hotel, car and ancillary travel products)<\/p><\/li><li><p>Research travel rates, destinations, options, and packages for customers.<\/p><\/li><li><p>Process travel transactions by entering accurate and complete reservation information into the relevant systems<\/p><\/li><li><p>Professionally and accurately support customer requests for itinerary changes or cancellations.<\/p><\/li><li><p>Correctly answer general travel and site related questions from customers<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<\/p><\/li><\/ul><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p><ul><li><p>High school degree or equivalent (required)<\/p><\/li><li><p>Travel savvy: passion \/ experience with travel<\/p><\/li><li><p>Sales\/service experience in retail, sales, service or other \\\"helping\\\" business (preferred)<\/p><\/li><li><p>Willingness to work flexible shifts ( Mon-Fri 8am-1am AST, Sat-Sun 8am-10pm AST)<\/p><\/li><li><p>TICO certification (preferred)<\/p><\/li><li><p>GDS experience for Service Agents (preferred<\/p><\/li><li><p>Proficiency in a multi-system environment<\/p><\/li><li><p>Exceptional verbal and written communication skills in English<\/p><\/li><li><p>Typing 35 wpm as verified by a formal test<\/p><\/li><li><p>Excellent computer skills and eagerness to excel at technical systems and internal tools<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><\/ul><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><p><\/p><ul><li><p>The base salary for this position is $18.00\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a registered retirement savings plan, paid time off, and holidays.<\/p><\/li><li><p>Paid training and lucrative employee referral program.<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team.<\/p><\/li><li><p>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><br><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p>&nbsp;<\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements:&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement:<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI):<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization:<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><p><\/p><p><strong>Exigences physiques et cognitives<br><\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <br><\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<br><\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<br><\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<br><\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. <strong><br><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" 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Analyst, Global Analytic Insights (TCF) R1762289\",\"campaign_type\":\"job_application\",\"job_title\":\"Data Analyst\",\"street\":\"PHL Muntinlupa - Alabang 3\",\"address\":\"PHL Muntinlupa - Alabang 3\",\"city\":\"City of Muntinlupa\",\"state\":\"National Capital Region\",\"postal_code\":\"1780\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\\n\\nReporting Specialist\/Analyst within Concentrix ANZ's offshore analytics team, will be responsible for designing and maintaining reporting frameworks, dashboards, and data visualisations that provide operational teams with timely, accurate visibility of call centre performance and service delivery outcomes for Australian clients.\",\"long_description\":\"<p><b><b>Key Responsibilities\u00a0<\/b><\/b><\/p><ul><li><p><span>Design, develop, and maintain Power BI dashboards and reporting frameworks that track and communicate call centre operational performance\u00a0<\/span><\/p><\/li><li><p><span>Deliver periodic Service-Level Agreement (SLA) and operational reporting that provides accurate, timely, and actionable visibility to internal operational teams<\/span><\/p><\/li><li><p><span>Support the development of customer journey maps grounded in operational and performance data<\/span><\/p><\/li><li><p><span>Build interactive and visually compelling data visualisations that communicate complex operational metrics clearly and efficiently<\/span><\/p><\/li><li><p><span>Source, combine, prepare and analyse large datasets efficiently using tools that enables data scalability<\/span><\/p><\/li><li><p><span>Maintain a strong working knowledge of call centre operational metrics including AHT, FCR, CSAT, NPS, and abandonment rate<\/span><\/p><\/li><li><p><span>Collaborate with Data Analysts, Data Scientists, and Consultants to align reporting outputs with broader analytical and client objectives<\/span><\/p><\/li><\/ul>\",\"ats_external_id\":\"R1762289\",\"location\":\"City of Muntinlupa, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-09-11T22:06:38.066+08:00\",\"created_at\":\"2026-09-09T14:06:18.727+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTY2NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-3\/Data-Analyst_R1762289\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Analytic Insights\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"City of Muntinlupa\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1780\",\"primary_location\":{\"id\":\"PH-MUN-CYBER-Y2\",\"wid\":\"b67da9176e3d1062f9e3d9dcb1eac2ce\",\"descriptor\":\"PHL Muntinlupa - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><span>We are looking for a talented and motivated <\/span><b><span>DevOps Engineer \/ Site Reliability Engineer (SRE)<\/span><\/b><span> to join our team. The ideal candidate will have a strong background in software engineering, systems administration, cloud infrastructure, and automation, with a passion for continuous improvement, reliability, and operational excellence.<\/span><\/p><p><\/p><p><b><span>Key Responsibilities<\/span><\/b><\/p><ul><li><p><span>Design, implement, and maintain <\/span><b><span>CI\/CD pipelines<\/span><\/b><span> to support efficient and reliable software delivery.<\/span><\/p><\/li><li><p><span>Automate infrastructure provisioning, configuration, and deployment processes.<\/span><\/p><\/li><li><p><span>Manage and optimize cloud infrastructure and services in <\/span><b><span>Microsoft Azure<\/span><\/b><span>.<\/span><\/p><\/li><li><p><span>Monitor and improve system <\/span><b><span>performance, reliability, scalability, and availability<\/span><\/b><span>.<\/span><\/p><\/li><li><p><span>Collaborate closely with development teams to ensure smooth deployment and operation of services.<\/span><\/p><\/li><li><p><span>Implement and maintain <\/span><b><span>security best practices<\/span><\/b><span> across infrastructure and deployment processes.<\/span><\/p><\/li><li><p><span>Troubleshoot and resolve infrastructure, deployment, and system issues in a timely manner.<\/span><\/p><\/li><li><p><span>Participate in <\/span><b><span>on-call rotations and incident response activities<\/span><\/b><span>.<\/span><\/p><\/li><li><p><span>Identify opportunities for automation and continuous improvement to increase operational efficiency and reduce manual effort.<\/span><\/p><\/li><\/ul><p><\/p><p><b><span>Required Skills and Qualifications<\/span><\/b><\/p><ul><li><p><b><span>Advanced\/Fluent English<\/span><\/b><span> \u2013 strong communication skills, both written and verbal.<\/span><\/p><\/li><li><p><span>Professional experience in <\/span><b><span>DevOps, Cloud Engineering, Site Reliability Engineering, or a related field<\/span><\/b><span>.<\/span><\/p><\/li><li><p><span>Hands-on experience with <\/span><b><span>CI\/CD tools<\/span><\/b><span>, such as Jenkins, GitLab CI, or GitHub Actions.<\/span><\/p><\/li><li><p><span>Strong experience with <\/span><b><span>Microsoft Azure<\/span><\/b><span> cloud services and infrastructure.<\/span><\/p><\/li><li><p><span>Experience with <\/span><b><span>Docker and Kubernetes<\/span><\/b><span>.<\/span><\/p><\/li><li><p><span>Proficiency in scripting\/programming languages such as <\/span><b><span>Python, Bash, and\/or PowerShell<\/span><\/b><span>.<\/span><\/p><\/li><li><p><span>Experience with monitoring and logging tools such as <\/span><b><span>Prometheus, Grafana, and ELK Stack<\/span><\/b><span>.<\/span><\/p><\/li><li><p><span>Strong knowledge of <\/span><b><span>Git and Git-based platforms<\/span><\/b><span>, including GitHub and\/or GitLab.<\/span><\/p><\/li><li><p><span>Hands-on experience with <\/span><b><span>Infrastructure as Code (IaC)<\/span><\/b><span>, particularly Terraform.<\/span><\/p><\/li><li><p><span>Strong understanding of <\/span><b><span>networking and security principles<\/span><\/b><span>.<\/span><\/p><\/li><li><p><span>Experience with networking concepts such as <\/span><b><span>VNet, DNS, load balancing, and firewalls<\/span><\/b><span>.<\/span><\/p><\/li><li><p><span>Strong troubleshooting and problem-solving skills.<\/span><\/p><\/li><li><p><span>Excellent communication and collaboration skills.<\/span><\/p><\/li><\/ul><p><\/p><p><b><span>Preferred Skills<\/span><\/b><\/p><ul><li><p><span>Knowledge or experience applying <\/span><b><span>Site Reliability Engineering (SRE) principles<\/span><\/b><span> to improve system reliability, availability, and uptime.<\/span><\/p><\/li><li><p><span>Experience with configuration management tools such as <\/span><b><span>Ansible or Chef<\/span><\/b><span>.<\/span><\/p><\/li><li><p><span>Experience with databases such as <\/span><b><span>MongoDB, MySQL, or PostgreSQL<\/span><\/b><span>.<\/span><\/p><\/li><li><p><span>Experience with <\/span><b><span>Azure automation<\/span><\/b><span> and automation scripting using Python and Shell.<\/span><\/p><\/li><li><p><span>Experience integrating <\/span><b><span>Azure IoT solutions and Event Hubs<\/span><\/b><span> for real-time data processing.<\/span><\/p><\/li><li><p><span>Experience working with <\/span><b><span>Agile development methodologies<\/span><\/b><span>.<\/span><\/p><\/li><\/ul>\",\"ats_external_id\":\"R1762480\",\"location\":\"Mexico City\",\"job_type\":\"full_time\",\"salary\":\"70830.5\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-09-10T02:05:21.809+08:00\",\"created_at\":\"2026-09-09T14:06:17.428+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTY2MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/DevOps-Engineer---Site-Reliability-Engineer--SRE-_R1762480\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Cloud Engineering\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"organization_reference_id\":\"PMX01\"},\"location\":{\"city\":\"Mexico City\",\"state\":null,\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"01567\",\"primary_location\":{\"id\":\"MX-WFH-INDIR-01\",\"wid\":\"740544c0a47f01a9930372781f112058\",\"descriptor\":\"MEX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"laura.biederman@concentrix.com\"},\"first_name\":\"Biederman, Laura\"},\"categories\":[{\"descriptor\":\"CF Cloud Engineering\"}],\"recruiters\":[{\"id\":\"102009436\",\"wid\":\"f81830f171380107b325e720f1470000\",\"descriptor\":\"Laura Biederman (102009436)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0372\",\"descriptor\":\"Sr. Cloud & Collaboration Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-386182\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/DevOps-Engineer---Site-Reliability-Engineer--SRE-_R1762480\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/DevOps-Engineer---Site-Reliability-Engineer--SRE-_R1762480\/apply\",\"job_requisition_id\":\"R1762480\"}],\"organizations\":[{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de 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Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1762480\",\"wid\":\"1e592b9eff0a102c294d24b715f50000\",\"descriptor\":\"DevOps Engineer \/ Site Reliability Engineer (SRE)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"852\",\"campaign_id\":\"25656\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1759401\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr DevOps Platform Engineer - Bilingual\",\"street\":\"ARG Work-at-Home\",\"address\":\"ARG Work-at-Home\",\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"postal_code\":\"6001\",\"region\":null,\"country\":\"Argentina\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><span>We are looking for a <\/span><b><span>Senior DevOps Engineer<\/span><\/b><span> to join a team responsible for the design, development, and operation of a <\/span><b><span>multi-tenant SaaS platform<\/span><\/b><span>, currently undergoing a migration toward a <\/span><b><span>cloud-native microservices architecture<\/span><\/b><span>.<\/span><\/p><p><span>The project focuses on <\/span><b><span>scalability, resilience, observability, application modernization, distributed systems, and the transformation of legacy environments into centralized cloud solutions<\/span><\/b><span>.<\/span><\/p><p><\/p><p><span>The technology stack includes <\/span><b><span>Go (Golang), Kubernetes, Docker, REST APIs, WebSockets, and public cloud technologies<\/span><\/b><span>, with a primary focus on <\/span><b><span>AWS\/EKS<\/span><\/b><span> and experience working in <\/span><b><span>multi-cloud environments, including Azure\/AKS<\/span><\/b><span>.<\/span><\/p><h3><\/h3><p><\/p><p><b><span>Responsibilities<\/span><\/b><\/p><ul><li><p><span>Design, implement, and maintain cloud infrastructure, CI\/CD pipelines, and Kubernetes-based environments.<\/span><\/p><\/li><li><p><span>Operate and improve Kubernetes environments in production, including upgrades, scaling, reliability, and troubleshooting.<\/span><\/p><\/li><li><p><span>Work with <\/span><b><span>Deployments, StatefulSets, HPA, PDB, probes, PVC, and StorageClass<\/span><\/b><span>.<\/span><\/p><\/li><li><p><span>Work with <\/span><b><span>Kubernetes Operators<\/span><\/b><span>, including custom operators such as <\/span><b><span>filterd-operator and queue-operator<\/span><\/b><span>.<\/span><\/p><\/li><li><p><span>Design and maintain automation solutions using <\/span><b><span>Helm<\/span><\/b><span>, including charts, templates, values layering, base-* sub-charts, and multiple values layers.<\/span><\/p><\/li><li><p><span>Build and maintain <\/span><b><span>CI\/CD pipelines<\/span><\/b><span> using <\/span><b><span>Jenkins<\/span><\/b><span> and CD tools such as <\/span><b><span>Harness, Argo, or Spinnaker<\/span><\/b><span>.<\/span><\/p><\/li><li><p><span>Work across <\/span><b><span>multi-cloud environments<\/span><\/b><span>, primarily <\/span><b><span>AWS EKS<\/span><\/b><span> and <\/span><b><span>Azure AKS<\/span><\/b><span>.<\/span><\/p><\/li><li><p><span>Improve security and operational practices, including vulnerability management, image scanning, patching, and infrastructure hardening.<\/span><\/p><\/li><li><p><span>Implement security-focused controls such as <\/span><b><span>IAM least privilege, secrets management, encryption, and audit logging<\/span><\/b><span>.<\/span><\/p><\/li><li><p><span>Work with <\/span><b><span>networking and mTLS<\/span><\/b><span>, including <\/span><b><span>cert-manager, TLS between services, and internal Kubernetes DNS<\/span><\/b><span>.<\/span><\/p><\/li><li><p><span>Improve observability using <\/span><b><span>Prometheus and Grafana<\/span><\/b><span>, including <\/span><b><span>PromQL, ServiceMonitors, and alerting rules<\/span><\/b><span>.<\/span><\/p><\/li><li><p><span>Contribute to infrastructure reliability, scalability, observability, and deployment automation.<\/span><\/p><\/li><li><p><span>Interact with microservices primarily developed in <\/span><b><span>Go (Golang)<\/span><\/b><span>, with the ability to read and debug Go code.<\/span><\/p><\/li><li><p><span>Collaborate with platform, security, and compliance teams to support audit-ready and compliance-oriented environments.<\/span><\/p><\/li><\/ul><h3><\/h3><p><\/p><p><b><span>Requirements<\/span><\/b><\/p><ul><li><p><b><span>8&#43; years of experience<\/span><\/b><span> in DevOps, Platform Engineering, SRE, or related infrastructure engineering roles.<\/span><\/p><\/li><li><p><span>Strong hands-on experience with <\/span><b><span>Kubernetes<\/span><\/b><span>, particularly in production environments.<\/span><\/p><\/li><li><p><span>Experience with <\/span><b><span>Deployments, StatefulSets, HPA, PDB, probes, storage (PVC\/StorageClass), and troubleshooting<\/span><\/b><span>.<\/span><\/p><\/li><li><p><span>Experience with <\/span><b><span>Helm<\/span><\/b><span>, including charts, templates, and values layering.<\/span><\/p><\/li><li><p><span>Experience with <\/span><b><span>Docker<\/span><\/b><span>.<\/span><\/p><\/li><li><p><span>Strong experience with <\/span><b><span>AWS\/EKS<\/span><\/b><span>, including <\/span><b><span>IAM, VPC, ALB\/NLB\/ELB, Route53, and KMS<\/span><\/b><span>.<\/span><\/p><\/li><li><p><span>Experience with <\/span><b><span>Azure\/AKS<\/span><\/b><span> and multi-cloud environments.<\/span><\/p><\/li><li><p><span>Experience with <\/span><b><span>Terraform Automation<\/span><\/b><span> and Infrastructure as Code.<\/span><\/p><\/li><li><p><span>Experience building and maintaining <\/span><b><span>CI\/CD pipelines<\/span><\/b><span>.<\/span><\/p><\/li><li><p><span>Hands-on experience with <\/span><b><span>Jenkins<\/span><\/b><span> and a CD tool such as <\/span><b><span>Harness, Argo, or Spinnaker<\/span><\/b><span>.<\/span><\/p><\/li><li><p><span>Experience with infrastructure security practices, including <\/span><b><span>IAM, secrets management, container security, and network policies<\/span><\/b><span>.<\/span><\/p><\/li><li><p><span>Experience with <\/span><b><span>Prometheus and Grafana<\/span><\/b><span>, including <\/span><b><span>PromQL, ServiceMonitors, and alerting rules<\/span><\/b><span>.<\/span><\/p><\/li><li><p><span>Knowledge of <\/span><b><span>networking\/mTLS<\/span><\/b><span>, cert-manager, TLS between services, and internal Kubernetes DNS.<\/span><\/p><\/li><li><p><span>Basic <\/span><b><span>Go (Golang)<\/span><\/b><span> knowledge or the ability to read and debug Go code.<\/span><\/p><\/li><li><p><span>Strong written communication skills and the ability to work independently.<\/span><\/p><\/li><li><p><b><span>Advanced English \u2013 mandatory.<\/span><\/b><\/p><\/li><\/ul><h3><\/h3><p><\/p><p><b><span>Nice to Have<\/span><\/b><\/p><ul><li><p><span>Experience with <\/span><b><span>GitOps<\/span><\/b><span> tools such as <\/span><b><span>Argo CD or Flux<\/span><\/b><span>.<\/span><\/p><\/li><li><p><span>Experience with <\/span><b><span>service mesh \/ ingress<\/span><\/b><span>.<\/span><\/p><\/li><li><p><span>Knowledge of <\/span><b><span>OpenTelemetry<\/span><\/b><span>.<\/span><\/p><\/li><li><p><span>Experience supporting <\/span><b><span>Java microservices<\/span><\/b><span> and common runtime tuning patterns.<\/span><\/p><\/li><li><p><span>Experience working with <\/span><b><span>Kubernetes Operators<\/span><\/b><span>, such as Kopf or similar tools.<\/span><\/p><\/li><\/ul><h3><\/h3><p><b><span>Technology Stack<\/span><\/b><\/p><p><b><span>Kubernetes | Docker | Helm | AWS EKS | Azure AKS | Terraform | Jenkins | Harness | Argo | Spinnaker | Prometheus | Grafana | Go (Golang) | REST APIs | WebSockets | cert-manager | mTLS | GitOps<\/span><\/b><\/p><p><\/p>\",\"ats_external_id\":\"R1759401\",\"location\":\"Buenos Aires, Buenos Aires\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-10T10:09:32.250+08:00\",\"created_at\":\"2026-09-09T12:09:54.330+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTY1Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Sr-DevOps-Platform-Engineer---Bilingual_R1759401\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"organization_reference_id\":\"PAR02\"},\"location\":{\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"country\":{\"wid\":\"e42ad5eac46d4cc9b367ceaef42577c5\",\"iso2\":\"AR\",\"iso3\":\"ARG\",\"descriptor\":\"Argentina\",\"iso_numeric\":\"32\"},\"postal_code\":\"6001\",\"primary_location\":{\"id\":\"AR-WAH-ARGEN-01\",\"wid\":\"49cbc5c66e7f010772b49fd527e70000\",\"descriptor\":\"ARG Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"greciamartina.colmenaresdegamez@concentrix.com\"},\"first_name\":\"Colmenares de Gamez, Grecia Martina\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102009276\",\"wid\":\"f81830f171380107b309e28b44d20000\",\"descriptor\":\"Grecia Martina Colmenares de Gamez (102009276)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-386348\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Sr-DevOps-Platform-Engineer---Bilingual_R1759401\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Sr-DevOps-Platform-Engineer---Bilingual_R1759401\/apply\",\"job_requisition_id\":\"R1759401\"}],\"organizations\":[{\"wid\":\"a784ff04cab101113fd63222a2070000\",\"descriptor\":\"7371 - Proofpoint Inc - PUSA6428\",\"reference_id\":\"PUSA6428\",\"custom_reference_id\":\"PUSA6428\",\"company_reference_id\":null},{\"wid\":\"6556ba7d689a101e086c1785866e0000\",\"descriptor\":\"COGS (GEO) CAT Technology and Engineering SL\",\"reference_id\":\"GEOCATTECHENGDI\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"custom_reference_id\":null,\"company_reference_id\":\"PAR02\"},{\"wid\":\"5418aa3199ce011936dee008022c0000\",\"descriptor\":\"W0ZH5K Proofpoint Threat Research Gro\",\"reference_id\":\"W0ZH5K\",\"custom_reference_id\":\"W0ZH5K\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"carla.zambelli@concentrix.com\"},\"first_name\":\"Carla Zambelli (102114505)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1759401\",\"wid\":\"1e592b9eff0a102c255db5483d710000\",\"descriptor\":\"Sr DevOps Platform Engineer - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"147\",\"campaign_id\":\"995\",\"campaign_title\":\"Pearson\/ German\/ Sofia\/ Hybrid\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor with German\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div><strong>About the role<\/strong><br \/>We are looking for Customer Support Advisors fluent in German to join an international customer support team.<br \/>You will provide voice-based customer support with basic technical assistance to professional customers, including psychologists, therapists, schools and universities.<br \/>&nbsp;<br \/><strong>Your responsibilities<\/strong><\/div>\\n<div>\\n<ul>\\n<li>Provide professional customer support by phone<\/li>\\n<li>Assist with accounts, orders, subscriptions and licensing<\/li>\\n<li>Help customers navigate digital platforms and resolve basic technical issues<\/li>\\n<li>Ensure high customer satisfaction and service quality<\/li>\\n<li>Escalate more complex issues when required<\/li>\\n<\/ul>\\n<\/div>\\n<div>&nbsp;<\/div>\\n<div>\\n<div><strong>Requirements<\/strong><\/div>\\n<ul>\\n<li>Fluent in German<\/li>\\n<li>Good level of English<\/li>\\n<li>Previous Customer Service\/Support experience is an advantage<\/li>\\n<li>Excellent communication and problem-solving skills<\/li>\\n<li>Customer-focused attitude and attention to detail<\/li>\\n<li>Comfortable working with computer systems<\/li>\\n<\/ul>\\n<\/div>\\n<div>&nbsp;<\/div>\\n<div>\\n<div><strong>What we offer<\/strong><\/div>\\n<ul>\\n<li>Working schedule: Monday&ndash;Friday, 08:00&ndash;17:00<\/li>\\n<li>Hybrid working model<\/li>\\n<li>4 weeks of training + 1 week of nesting onsite<\/li>\\n<li>After training: 3 days home office + 2 days office<\/li>\\n<li>International working environment<\/li>\\n<li>Professional development opportunities<\/li>\\n<\/ul>\\n<\/div>\",\"ats_external_id\":\"BG-995\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-09T15:08:28.227+03:00\",\"created_at\":\"2026-09-09T09:21:33.312+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OTU?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"408\",\"campaign_id\":\"425\",\"campaign_title\":\"WISE PayOps \/ English \/ Iasi\",\"campaign_type\":\"job_application\",\"job_title\":\"PayOps Analyst with English - Iasi, on-site\",\"street\":null,\"address\":null,\"city\":\"Ia\u0219i\",\"state\":\"Ia\u0219i County\",\"postal_code\":null,\"region\":\"Iasi\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>\ud83d\udcc8 Looking to Start or Grow Your Career in the Fintech Industry?<\/strong><\/p>\\n<p>Join our dynamic team in Ia\u0219i as a <strong>PayOps&nbsp;Analyst<\/strong>! This is an excellent opportunity for individuals with a keen eye for detail, strong analytical skills, and proficiency in English. <strong>No prior experience is required<\/strong>&mdash;we provide fully paid training!<\/p>\\n<p><strong>\ud83c\udfaf What You Will Do as a PayOps Analyst<\/strong><\/p>\\n<ul>\\n<li><span class=\\\"TextRun SCXW90002580 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW90002580 BCX8\\\" data-ccp-charstyle=\\\"font71\\\">Review the cardholder's dispute form and the customer's responses to understand the case<\/span><\/span><span class=\\\"LineBreakBlob BlobObject DragDrop SCXW90002580 BCX8\\\"><span class=\\\"SCXW90002580 BCX8\\\">&nbsp;<\/span><\/span><\/li>\\n<li><span class=\\\"TextRun SCXW90002580 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW90002580 BCX8\\\" data-ccp-charstyle=\\\"font71\\\">Contact the customer by email regarding the case<\/span><\/span><span class=\\\"LineBreakBlob BlobObject DragDrop SCXW90002580 BCX8\\\"><span class=\\\"SCXW90002580 BCX8\\\">&nbsp;<\/span><\/span><\/li>\\n<li><span class=\\\"TextRun SCXW90002580 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW90002580 BCX8\\\" data-ccp-charstyle=\\\"font71\\\">Review the \\\"similar transactions\\\" list to see how often the customer has been charged<\/span><\/span><span class=\\\"LineBreakBlob BlobObject DragDrop SCXW90002580 BCX8\\\"><span class=\\\"SCXW90002580 BCX8\\\">&nbsp;<\/span><\/span><\/li>\\n<li><span class=\\\"TextRun SCXW90002580 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW90002580 BCX8\\\" data-ccp-charstyle=\\\"font71\\\">Review the \\\"similar transactions\\\" list for refunds<\/span><\/span><span class=\\\"LineBreakBlob BlobObject DragDrop SCXW90002580 BCX8\\\"><span class=\\\"SCXW90002580 BCX8\\\">&nbsp;<\/span><\/span><\/li>\\n<li><span class=\\\"TextRun SCXW90002580 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW90002580 BCX8\\\" data-ccp-charstyle=\\\"font71\\\">Mark the case status: need more information, invalid, valid, already refunded, or escalate according to the card dispute procedure<\/span><\/span><span class=\\\"LineBreakBlob BlobObject DragDrop SCXW90002580 BCX8\\\"><span class=\\\"SCXW90002580 BCX8\\\">&nbsp;<\/span><\/span><\/li>\\n<li><span class=\\\"TextRun SCXW90002580 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW90002580 BCX8\\\" data-ccp-charstyle=\\\"font71\\\">Create documentation when necessary to support whether the case is valid and ready for a refund submission<\/span><\/span><span class=\\\"EOP SCXW90002580 BCX8\\\" data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong>\ud83c\udfaf What We Are Looking For:<\/strong><\/p>\\n<ul>\\n<li><strong>Language Skills<\/strong>: Advanced level of English (B2-C1).<\/li>\\n<li><strong>Technical Proficiency<\/strong>: Excellent PC skills.<\/li>\\n<li><strong>Attention to Detail<\/strong>: Strong research and analytical skills.<\/li>\\n<li><strong>Organizational Skills<\/strong>: Ability to stay organized and focused.<\/li>\\n<li><strong>Education<\/strong>: Minimum high school diploma.<\/li>\\n<\/ul>\\n<p><strong>\ud83c\udfaf What We Offer:<\/strong><\/p>\\n<ul>\\n<li><strong>Employment<\/strong>: Full-time, indefinite contract.<\/li>\\n<li><strong>Benefits Package<\/strong>:<\/li>\\n<ul>\\n<li>Flexible benefits through My Benefit Platform (meal, gift, holiday vouchers).<\/li>\\n<li>Private medical insurance via Medicover, gym membership, partner discounts, and Bookster membership.<\/li>\\n<li>Professional development courses, language classes, specialized training, and access to online and in-person events.<\/li>\\n<li>Referral bonuses up to 5,000 RON, eyeglasses discounts, holiday incentives, and an Employee Assistance Program.<\/li>\\n<li>Fidelity and seniority bonuses.<\/li>\\n<\/ul>\\n<li><strong>Career Growth<\/strong>:<\/li>\\n<ul>\\n<li>Paid training from Day 1.<\/li>\\n<li>Real opportunities for professional development&mdash;over 85% of our leaders started in entry-level roles!<\/li>\\n<\/ul>\\n<\/ul>\\n<p><strong>\u2728 Join Us and Build Your Future in Fintech!<\/strong><br \/>Apply now to become part of our innovative team!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer <\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Romania&rsquo;s law, only applicants who are legally authorized to work in Romania will be considered for this position.&nbsp;<\/p>\",\"ats_external_id\":\"RO-425\",\"location\":\"Ia\u0219i, Iasi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-11T16:43:07.072+03:00\",\"created_at\":\"2026-09-09T08:51:13.817+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MjU?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MjU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"853\",\"campaign_id\":\"25654\",\"campaign_title\":\"Sr. Specialist, Partner Success R1762599\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Partner Success Manager (Remote)\",\"street\":\"USA OH Work-at-Home\",\"address\":\"USA OH Work-at-Home\",\"city\":\"USA\",\"state\":\"Ohio\",\"postal_code\":\"43201\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"Join our award-winning One Concentrix team as a Senior Partner Success Manager (Remote) supporting one of the world's most innovative AI-native technology companies. This role operates at the intersection of AI, customer outcomes, partner performance, and business transformation in a fast-paced, high-growth environment where speed, ownership, and execution matter.\\nThe Senior Partner Success Manager owns a defined portfolio of partner-led customer engagements and serves as the accountable business owner for customer outcomes, engagement health, risk mitigation, adoption, and value realization across that book of business. This individual is accountable for delivery quality, customer adoption, engagement health, partner performance, customer value realization, and overall portfolio success. They are expected to independently assess situations, establish priorities, make informed business decisions, and take proactive action to improve outcomes across their portfolio.\",\"long_description\":\"<p><\/p><p>Join our award-winning One Concentrix team as a Senior Partner Success Manager (Remote) supporting one of the world&#39;s most innovative AI-native technology companies. This role operates at the intersection of AI, customer outcomes, partner performance, and business transformation in a fast-paced, high-growth environment where speed, ownership, and execution matter.<\/p><p><br \/>The Senior Partner Success Manager owns a defined portfolio of partner-led customer engagements and serves as the accountable business owner for customer outcomes, engagement health, risk mitigation, adoption, and value realization across that book of business. This individual is accountable for delivery quality, customer adoption, engagement health, partner performance, customer value realization, and overall portfolio success. They are expected to independently assess situations, establish priorities, make informed business decisions, and take proactive action to improve outcomes across their portfolio.<\/p><p><\/p><p>Success in this role requires maintaining detailed visibility into every active engagement, including customer objectives, implementation progress, adoption trends, delivery risks, milestones, partner performance, blockers, and business outcomes. The Senior Partner Success Manager proactively identifies stalled or at-risk engagements, diagnoses root causes, coordinates resolution across internal and external stakeholders, and drives successful customer outcomes.<\/p><p><\/p><p>This role serves as the operational leader across partner-delivered customer engagements, balancing customer success, partner accountability, delivery excellence, AI solution adoption, and operational scalability. The ideal candidate combines strong relationship management skills with business acumen, program management discipline, customer success expertise, and technical fluency in Artificial Intelligence (AI), Large Language Models (LLMs), AI-enabled workflows, automation technologies, and enterprise software solutions. Candidates should have practical experience leveraging AI-driven business solutions and automation as part of their daily work.<\/p><div><\/div><div><\/div><p><\/p><p><b>ABOUT CONCENTRIX<\/b><\/p><p><\/p><p>At Concentrix, we help the world&#39;s best brands build exceptional customer experiences through innovative technology, operational excellence, and human-centered solutions. As organizations accelerate adoption of AI, automation, cloud technologies, and digital transformation initiatives, Concentrix partners with clients and strategic ecosystem partners to deliver measurable business outcomes at scale.<\/p><p>We are seeking a Senior Partner Success Manager to drive the successful delivery, adoption, and expansion of partner-led AI solutions while ensuring customers achieve meaningful business value and long-term success.<\/p><p>Success in this role requires comfort operating in a highly dynamic, rapidly evolving environment where priorities shift quickly, new challenges emerge daily, and ambiguity is often present. The ideal candidate thrives in an AI-native culture, demonstrates strong initiative, embraces continuous learning, and can quickly evaluate information, make sound decisions, and drive execution without waiting for direction.<\/p><div><\/div><p><\/p><p><b>KEY RESPONSIBILITIES<\/b><\/p><p><\/p><p><b>Portfolio Ownership &amp; Customer Engagement Success<\/b><\/p><ul><li>Own and actively manage a book of business consisting of multiple concurrent partner-led customer engagements, balancing priorities, allocating attention based on business impact, and ensuring successful outcomes across the portfolio.<\/li><li>Maintain weekly visibility into each engagement&#39;s scope, timeline, milestones, blockers, implementation status, customer health, and adoption trends.<\/li><li>Act as the accountable owner for engagement success, making judgment calls regarding prioritization, escalation, intervention strategies, and risk mitigation activities when challenges emerge.<\/li><li>Develop a deep understanding of customer goals, solution objectives, operational requirements, and success criteria.<\/li><li>Coordinate seamless transitions from sales, implementation, deployment, and ongoing customer adoption phases.<\/li><\/ul><div><\/div><p><\/p><p><b>Delivery Excellence &amp; Engagement Management<\/b><\/p><ul><li>Conduct weekly engagement reviews across the portfolio, identifying stalled, delayed, deteriorating, or at-risk engagements and implementing intervention strategies designed to restore momentum and improve customer outcomes.<\/li><li>Assess delivery plans, implementation approaches, project governance models, resource allocations, and customer readiness to identify risks before they impact outcomes.<\/li><li>Continuously prioritize resources, actions, and stakeholder engagement efforts across the portfolio based on customer impact, business value, risk exposure, and strategic importance.<\/li><li>Track engagement progression against milestones, timelines, adoption metrics, and business objectives.<\/li><li>Ensure customer deliverables are completed on time, within scope, and aligned to agreed success measures.<\/li><li>Maintain a structured operating rhythm that promotes accountability, transparency, and execution excellence.<\/li><li>Maintain and execute a self-built weekly engagement review cadence that ensures timely identification, prioritization, and resolution of delivery, adoption, and customer outcome risks across the portfolio.<\/li><\/ul><div><\/div><p><\/p><p><b>Risk Management &amp; Issue Resolution<\/b><\/p><ul><li>Diagnose and remove barriers to successful delivery, including partner capacity constraints, implementation delays, resource challenges, scope changes, customer readiness issues, technical dependencies, adoption risks, and change management obstacles.<\/li><li>Exercise independent judgment to determine when intervention is required, when risks should be escalated, and what recovery actions are necessary to protect customer outcomes.<\/li><li>Evaluate competing priorities, incomplete information, and complex stakeholder dynamics to make sound business decisions in fast-moving situations.<\/li><li>Lead structured recovery efforts for red, escalated, or strategically important customer accounts, driving accountability across all involved stakeholders.<\/li><li>Manage escalations involving delivery quality, customer satisfaction, implementation performance, partner accountability, adoption concerns, or operational execution.<\/li><li>Bring forward clear diagnoses, accountable owners, remediation plans, and timelines for resolution rather than simply reporting status.<\/li><li>Drive issues through resolution by coordinating efforts across customers, partners, delivery teams, product teams, alliance organizations, and executive stakeholders.<\/li><li>Develop recovery plans for stalled, underperforming, or at-risk engagements.<\/li><\/ul><div><\/div><p><\/p><p><b>Customer Adoption, Consumption &amp; Business Outcomes<\/b><\/p><ul><li>Own customer adoption, utilization, consumption growth, retention indicators, and business value realization across the portfolio.<\/li><li>Identify customers showing declining adoption, stalled progress, or realization gaps and proactively design intervention plans to improve engagement health and business outcomes.<\/li><li>Monitor customer engagement metrics to identify trends, opportunities, and potential risks.<\/li><li>Develop and execute action plans to improve customer adoption, operational effectiveness, and solution utilization.<\/li><li>Partner with Customer Success, Sales, Delivery, and Product teams to maximize customer value and expansion opportunities.<\/li><li>Track and report on metrics related to adoption growth, business outcomes, engagement completion, and customer success.<\/li><li>Demonstrate accountability for measurable outcomes tied to completed delivery, customer adoption, utilization, consumption, retention, time-to-value achievement, and realization of documented customer business outcomes.<\/li><\/ul><div><\/div><p><\/p><p><b>Partner Leadership &amp; Accountability<\/b><\/p><ul><li>Build trusted executive-level relationships with partner practice leaders, delivery leaders, alliance executives, architects, engagement managers, and operational stakeholders.<\/li><li>Influence, challenge, and hold partners accountable for delivery performance, staffing decisions, operational execution, customer commitments, and business outcomes.<\/li><li>Hold partners accountable for engagement execution, customer outcomes, adoption targets, and delivery performance.<\/li><li>Provide data-driven recommendations and constructive challenge when partner decisions, delivery approaches, or resource allocations may negatively impact customer success.<\/li><li>Drive difficult conversations when necessary, using sound judgment and business rationale to align partners around corrective actions and improved performance.<\/li><li>Lead quarterly partner practice reviews and Quarterly Business Reviews (QBRs) with partner alliance and delivery leaders, establishing and monitoring joint goals for completed customer engagements, customer adoption, certified practitioner capacity, customer references, repeatable offerings, and industry positioning.<\/li><li>Help partners strengthen their AI delivery capability, grow certified AI expertise, develop repeatable AI solutions, and create customer success stories that can be used to support future client engagements.<\/li><li>Steward partner co-investment and program funding requests by assessing each request against a defined customer or business outcome, recommending approval or rejection, and reconciling investment against agreed milestones and achieved results.<\/li><\/ul><div><\/div><p><\/p><p><b>Practice Development &amp; Operational Excellence<\/b><\/p><ul><li>Create scalable operating models, governance frameworks, review methodologies, engagement health assessments, escalation processes, success plans, and delivery playbooks.<\/li><li>Transform successful engagement practices into repeatable methodologies that improve consistency, scalability, and operational performance.<\/li><li>Document and institutionalize best practices, engagement review frameworks, risk management processes, and adoption strategies.<\/li><li>Continuously improve operational effectiveness through process optimization and performance analysis.<\/li><li>Help shape the long-term Partner Success operating model for Concentrix AI-enabled service offerings.<\/li><\/ul><div><\/div><p><\/p><p><b>AI, LLM &amp; Technology Enablement<\/b><\/p><ul><li>Demonstrate advanced proficiency using AI, LLMs, automation platforms, and emerging agentic AI technologies as a core component of daily work.<\/li><li>Regularly utilize agentic AI tools and AI-powered assistants to analyze portfolio health, identify risks, generate recommendations, uncover trends, automate workflows, and improve operational decision-making.<\/li><li>Leverage AI to increase scale, efficiency, and effectiveness while applying independent business judgment to validate recommendations and determine appropriate actions.<\/li><li>Apply AI tools to analyze customer data, identify risks, generate recommendations, streamline workflows, and improve decision-making.<\/li><li>Utilize AI-generated insights while applying sound business judgment and operational expertise.<\/li><li>Leverage customer telemetry, engagement metrics, adoption data, and operational reporting to drive actions and recommendations.<\/li><li>Stay informed on advancements in AI, LLMs, automation, SaaS platforms, and enterprise technologies impacting customers and partners.<\/li><li>Champion AI-first ways of working and identify opportunities to embed AI-driven processes into customer, partner, and operational workflows.<\/li><\/ul><div><\/div><p><\/p><p><b>Cross-Functional Leadership<\/b><\/p><ul><li>Lead and coordinate cross-functional stakeholders across Sales, Customer Success, Product, Professional Services, Operations, Support, Solution Design, Alliance, and Executive Leadership teams to drive alignment and successful customer outcomes.<\/li><li>Build alignment across stakeholders with differing priorities, ensuring decisions are made and actions are executed in a timely manner.<\/li><li>Coordinate successful handoffs between customer acquisition, implementation, delivery, and adoption activities.<\/li><li>Serve as a trusted advisor regarding customer health, partner performance, operational risks, and engagement status.<\/li><li>Present recommendations, performance updates, escalation plans, and business reviews to executive, technical, and operational audiences.<\/li><\/ul><div><\/div><p><\/p><p><b>SUCCESS IN THIS ROLE WILL BE MEASURED BY<\/b><\/p><ul><li>Customer adoption and utilization growth<\/li><li>Customer satisfaction and retention<\/li><li>Engagement completion within scope and timeline commitments<\/li><li>Time from engagement assignment to successful completion<\/li><li>AI solution adoption and consumption growth<\/li><li>Partner performance and relationship strength<\/li><li>At-risk engagement identification and recovery effectiveness<\/li><li>Time from an engagement being identified as stalled or at risk to successful resolution and restoration of forward progress.<\/li><li>Escalation resolution effectiveness and speed<\/li><li>Portfolio health and risk reduction<\/li><li>Customer business outcome achievement<\/li><li>Executive stakeholder trust and engagement<\/li><li>Operational scalability and process improvement<\/li><li>Adherence to and effectiveness of a structured, self-built weekly portfolio review rhythm that consistently identifies risks, drives accountability, and improves engagement outcomes.<\/li><li>Development and adoption of repeatable playbooks, methodologies, and governance frameworks<\/li><li>Effective use of AI-enabled solutions and automation to improve business outcomes<\/li><\/ul><div><\/div><p><\/p><p><b>YOUR QUALIFICATIONS<\/b><\/p><p><b>Required<\/b><\/p><ul><li>Bachelor&#39;s degree or equivalent combination of education and experience.<\/li><li>4&#43; years of experience in Partner Success, Customer Success, Delivery Management, Technical Account Management, Professional Services, Consulting, Program Management, or related fields.<\/li><li>Experience owning a high-volume portfolio of concurrent customer engagements, projects, implementations, or accounts (typically 10-30 simultaneously) from initiation through successful outcomes.<\/li><li>Demonstrated success managing metrics tied to customer behavior and business outcomes, including adoption, utilization, consumption, retention, customer success, or expansion.<\/li><li>Demonstrated ownership of delivery outcomes, customer adoption, utilization, retention, consumption growth, time-to-value, or business value realization, with the ability to quantify impact and results achieved.<\/li><li>Experience reviewing implementation plans, delivery approaches, project scope, and customer readiness to identify execution risk and drive successful outcomes.<\/li><li>Ability to interpret statements of work (SOWs), delivery commitments, implementation plans, governance models, and documented success criteria, and identify gaps between contracted outcomes, partner execution, and actual customer experience.<\/li><li>Proven ability to diagnose and resolve complex delivery, adoption, operational, and stakeholder challenges.<\/li><li>Ability to describe, in specific and personal terms, at least one stalled or at-risk customer engagement they individually diagnosed, led, and successfully unblocked, distinct from activities primarily executed by a broader team.<\/li><li>Strong experience managing escalations and recovering at-risk customer engagements.<\/li><li>Deep understanding of customer success within usage-based, subscription-based, SaaS, AI, cloud, or technology-driven businesses.<\/li><li>Experience designing operational processes, governance models, frameworks, methodologies, playbooks, or review structures that scale across teams.<\/li><li>Strong stakeholder management and influence skills across customer, partner, executive, technical, and operational audiences.<\/li><li>Excellent verbal, written, presentation, and executive communication skills.<\/li><li>Technical fluency sufficient to lead delivery reviews, evaluate implementation plans, participate in solution discussions, and engage credibly with technical stakeholders.<\/li><li>Proven hands-on experience leveraging AI, LLMs, agentic AI tools, AI-enabled workflows, automation technologies, or AI-driven business solutions as part of daily operations. Candidates should be able to demonstrate how AI has been used to improve decision-making, operational efficiency, customer outcomes, productivity, or business results.<\/li><li>Proven hands-on experience using an LLM to build or materially improve a business workflow, analytical deliverable, operating process, or customer solution. Candidates must be able to demonstrate a real artifact or workflow, explain the problem addressed, describe how prompts or instructions were refined, identify limitations or unsupported outputs, and articulate the resulting business impact.<\/li><\/ul><div><\/div><p><\/p><p><b>Preferred<\/b><\/p><ul><li>Experience in roles with direct accountability for delivery execution, customer outcomes, implementation success, adoption, utilization, and value realization. Candidates whose background is primarily limited to relationship management, account stewardship, sales, or account growth without ownership of delivery outcomes may not be successful in this role.<\/li><li>Experience leading red account reviews, executive escalations, customer recovery programs, and structured intervention planning for at-risk accounts.<\/li><li>5 to 8&#43; years supporting systems integrators, consulting firms, alliance partners, or partner-led delivery organizations.<\/li><li>Experience working with organizations such as Accenture, Deloitte, Capgemini, Cognizant, Infosys, TCS, Wipro, or similar consulting and integration partners.<\/li><li>Experience supporting SaaS, AI, cloud, enterprise software, professional services, or digital transformation environments.<\/li><li>Experience managing offshore, contract, or shared services delivery resources.<\/li><li>Experience administering co-investment funding, innovation initiatives, partner enablement programs, or market development funds.<\/li><li>Experience leading executive Quarterly Business Reviews (QBRs).<\/li><li>Industry expertise in Financial Services, Healthcare, Insurance, Retail, Manufacturing, Technology, or Public Sector markets.<\/li><li>Experience supporting enterprise and strategic customer accounts.<\/li><li>Familiarity with Salesforce, Microsoft Dynamics, Gainsight, HubSpot, Power BI, Tableau, or equivalent CRM and customer success platforms.<\/li><li>Must reside in the United States and have a valid U.S. residential address.<\/li><\/ul><p><\/p><p><\/p><p>The salary for this position is $105,000 to 110,000 Annually, plus bonus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/p><div><\/div><p><\/p><p><b>WHY JOIN CONCENTRIX<\/b><\/p><p><\/p><p>At Concentrix, you&#39;ll help shape the future of AI-powered customer experiences while partnering with one of the world&#39;s leading AI-native organizations. You&#39;ll operate in a fast-moving environment where AI is embedded into daily workflows, decisions are made quickly, ownership is expected, and innovation is constant. This role offers the opportunity to directly influence customer success, partner performance, AI adoption, and business outcomes at scale.<\/p><p><\/p><p><\/p><p><b>Finalists should expect to participate in a live, unscripted walkthrough of an actual deliverable, workflow, or solution they personally created using an LLM. This discussion will focus on the business problem addressed, implementation approach, prompt refinement, limitations encountered, lessons learned, and measurable business impact. Prepared demonstrations or hypothetical examples are not preferred.<\/b><\/p><p><\/p><p><\/p><p><b>JOB AVAILABILITY<\/b>\u202f\u00a0<\/p><p>\u202f\u00a0<\/p><p>This position is for an existing, immediate vacancy. We are currently\u202fseeking\u202fto fill this role with an individual who can start as soon as possible.\u202f\u202fThe deadline\u202fto apply\u202ffor this position is:\u202f9\/18\/26<\/p><p><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1762599\",\"location\":\"USA, 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(Remote)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"854\",\"campaign_id\":\"25653\",\"campaign_title\":\"Sr. Site Reliability Engineer (TCF) R1756415\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Platform Engineer\",\"street\":\"BRA Work-at-Home\",\"address\":\"BRA Work-at-Home\",\"city\":\"BRA\",\"state\":\"Acre\",\"postal_code\":\".\",\"region\":null,\"country\":\"Brazil\",\"short_description\":\"\",\"long_description\":\"<p><\/p><p>We&#39;re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<\/p><p><\/p><p>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p><\/p><p>In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.<\/p><p><\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><\/p><p>The IT Production Engineering team is hiring three hands-on engineers to build, transition, and operate the multi-cloud production platform that supports GPO products.<\/p><p>The GPO team leads target architecture and platform planning. Our team works with GPO during design, brings production and operational requirements into those decisions, implements the agreed architecture, and runs the resulting platform. This is not a design-only or operations-only position. You will work across infrastructure engineering, GitOps delivery, reliability, troubleshooting, and production improvement.<\/p><p>Our near-term work includes understanding an existing brownfield estate, building the target platform through infrastructure as code and GitOps, and transitioning production services safely. After the transition, the team will continue to own and improve the platform.<\/p><p>We are hiring through one common role profile. We do not expect any candidate to arrive with deep experience in every cloud and tool listed below. We are looking for strong fundamentals, practical depth in at least one relevant area, sound production judgment, and the ability to learn.<br \/><br \/><b>Requirements<\/b><\/p><ul><li><p>Strong experience with <b>Linux, networking, and distributed systems<\/b>.<\/p><\/li><li><p>Hands-on expertise in <b>Azure, AWS, or GCP<\/b> environments.<\/p><\/li><li><p>Strong experience with <b>Kubernetes<\/b> and containerized platforms.<\/p><\/li><li><p>Experience with <b>Infrastructure as Code<\/b> tools such as Terraform\/OpenTofu and Ansible.<\/p><\/li><li><p>Knowledge of <b>GitOps, CI\/CD pipelines<\/b>, and automated deployment practices.<\/p><\/li><li><p>Proficiency in scripting or automation using <b>Python, Go, or Shell<\/b>.<\/p><\/li><li><p>Experience with <b>Git<\/b>, code reviews, change management, and production support.<\/p><\/li><li><p>Strong troubleshooting, incident management, and problem-solving skills.<\/p><\/li><li><p>Experience supporting or managing <b>MongoDB, PostgreSQL, or MySQL<\/b>.<\/p><\/li><li><p>Professional-level English communication skills.<\/p><\/li><\/ul><ul><li><p>Multi-cloud experience (Azure &#43; AWS &#43; GCP).<\/p><\/li><li><p>Experience with SRE practices, observability, disaster recovery, and cloud cost optimization.<\/p><\/li><li><p>Exposure to Kafka, Redis, security\/identity solutions, and enterprise cloud platforms.<\/p><\/li><li><p>Relevant cloud, Kubernetes, or Infrastructure-as-Code certifications.<\/p><\/li><li><p>For Lead roles: experience owning production Kubernetes platforms and leading major incidents and migrations.<br \/>\u00a0<\/p><\/li><\/ul><p><b>Responsibilities<\/b><\/p><ul><li><p>Design, build, and maintain cloud infrastructure and platform services across <b>Azure, AWS, and GCP<\/b>.<\/p><\/li><li><p>Manage and optimize <b>Kubernetes environments (AKS, EKS, GKE)<\/b>, including networking, identity, upgrades, scalability, and disaster recovery.<\/p><\/li><li><p>Develop and support <b>Infrastructure 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Acre\",\"job_type\":\"full_time\",\"salary\":\"20442.54\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-09-11T00:05:20.600+08:00\",\"created_at\":\"2026-09-09T08:08:24.541+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTY1Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Work-at-Home\/Cloud-Platform-Engineer_R1756415\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Site Reliability 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Acquisition Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. (Military veterans are encouraged to apply.)\",\"long_description\":\"<ul><li><div><p><b><span>A NEW <\/span><span>CAREER<\/span><span> POWERED BY YOU<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Are you looking <\/span><span>for a <\/span><span>\u201cwork <\/span><span>from <\/span><span>home\u201d <\/span><span>career change with <\/span><span>a <\/span><span>forward-thinking<\/span><span> global <\/span><span>organization<\/span><span> <\/span><span>that <\/span><span>nurtures<\/span><span> a<\/span><span> true people-first<\/span><span>, <\/span><span>inclusive<\/span><span> <\/span><span>culture<\/span><span> and a genuine sense of belonging<\/span><span>? <\/span><span>Would you like to join a <\/span><span>Fortune 500 <\/span><span>company that earns \u201c<\/span><\/span><b><span>World\u2019s Best Workplaces<\/span><\/b><span><span>,\u201d \u201c<\/span><\/span><b><span>Best Company Culture<\/span><\/b><span><span>,\u201d and \u201c<\/span><\/span><b><span>Best Companies for Career Growth<\/span><\/b><span><span>\u201d<\/span><\/span><span><span> <\/span><\/span><span><span>awards every year?<\/span><span> Then a <\/span><span>remote <\/span><\/span><span><span>Team Leader<\/span><\/span><span><span> position at <\/span><span>Concentrix <\/span><span>is the <\/span><span>right <\/span><span>place for you!<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As a <\/span><span>remote Customer Acquisition,<\/span><\/span><span><span> <\/span><span>you\u2019ll<\/span><span> join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201c<\/span><span>game-changers<\/span><span>.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><div><p><b><span>CAREER <\/span><span>GROWTH <\/span><span>AND <\/span><span>PERSONAL DEVELOPMENT<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><br \/><span><span>This is a great <\/span><span>\u201cwork <\/span><span>from<\/span><span> home\u201d <\/span><span>opportunity <\/span><span>t<\/span><span>hat will allow you to<\/span><span> <\/span><span>reimagine<\/span><span> a<\/span><span>n all-<\/span><span>new<\/span><span> career<\/span><span> journey<\/span><span> and develop \u201cfriends for life\u201d<\/span><span> at the same time.<\/span><span> <\/span><span>We\u2019ll<\/span><span> give you all the training, technologies, <\/span><span>and <\/span><span>ongoing<\/span><span> <\/span><span>support<\/span><span> <\/span><span>you\u2019ll<\/span><span> need<\/span><span> to <\/span><span>succeed.<\/span><span> Plus, at Concentrix, there<\/span><span>\u2019<\/span><span>s <\/span><span>real <\/span><span>career (and personal)<\/span><span> growth <\/span><span>potential<\/span><span>. In fact, <\/span><span>a<\/span><span>bout 80% of <\/span><span>our managers and leaders have been promoted<\/span><span> from within<\/span><span>!<\/span><span> <\/span><span>T<\/span><span>hat\u2019s<\/span><span> why <\/span><span>w<\/span><span>e offer <\/span><span>a range of <\/span><span>no-cost <\/span><\/span><span><span>learning and leadership development <\/span><span>programs<\/span><span> designed <\/span><span>to <\/span><span>set you on your way to <\/span><span>the kind of career <\/span><span>you<\/span><span>\u2019ve<\/span><span> <\/span><span>always envisioned.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>WHAT YOU WILL DO IN THIS ROLE<\/span><span>\u00a0\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As<\/span><span> <\/span><span>a<\/span><span> Customer Acquisition Representative<\/span><\/span><span><span> <\/span><span>working <\/span><span>from<\/span><span> home<\/span><span>, you<\/span><span> will<\/span><span>:\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p>Conduct outbound outreach to prospective business and fleet customers using leads provided through approved lead-generation and marketing channels.<\/p><\/li><li><p>Engage business owners, fleet managers, procurement contacts, and other potential decision-makers to understand their vehicle and fleet needs.<\/p><\/li><li><p>Conduct effective discovery conversations to identify customer needs, purchasing timelines, fleet requirements, and potential sales opportunities.<\/p><\/li><li><p>Qualify prospects using agreed-upon client and Concentrix qualification criteria.<\/p><\/li><li><p>Educate prospective customers at a high level regarding relevant client commercial\/fleet vehicle solutions and available next steps.<\/p><\/li><li><p>Build rapport and establish credibility with prospective B2B customers.<\/p><\/li><li><p>Identify and develop sales-qualified leads (SQLs) for handoff to the appropriate dealership or sales resource.<\/p><\/li><li><p>Ensure qualified opportunities are transferred with accurate and complete information to support effective sales follow-up.<\/p><\/li><li><p>Conduct appropriate follow-up and lead-nurturing activities for prospects who are not immediately ready for sales engagement.<\/p><\/li><li><p>Maintain accurate documentation of customer interactions, qualification information, disposition, follow-up activities, and outcomes within designated CRM and client systems.<\/p><\/li><li><p>Manage assigned leads and opportunities in accordance with established service levels, processes, and productivity expectations.<\/p><\/li><li><p>Partner with client, Concentrix, marketing, and other program stakeholders as appropriate to support lead quality and continuous process improvement.<\/p><\/li><li><p>Participate in required training, coaching, calibration, and certification activities.<\/p><\/li><li><p>Provide feedback regarding lead quality, customer responses, common objections, market trends, and opportunities to improve the sales process.<\/p><\/li><li><p>Meet established quality, productivity, conversion, and performance expectations as defined for the program.<\/p><\/li><li><p>Maintain compliance with Concentrix and client policies, procedures, confidentiality requirements, and applicable data security standards.<\/p><\/li><li><p><span><span>Deliver<\/span><span> <\/span><span>expert<\/span><span> <\/span><span>customer <\/span><span>experiences<\/span><span>\u2026<\/span><span>with a <\/span><span>smile<\/span><span>.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><b><span>YOUR <\/span><span>QUALIFICATIONS<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Y<\/span><span>our <\/span><span>skills<\/span><span>, integrity, and <\/span><span>genuine<\/span><span> compassion will <\/span><span>deliver<\/span><span> value <\/span><span>and success <\/span><span>with every <\/span><span>customer <\/span><span>interaction. <\/span><span>Other qualifications<\/span><span> for <\/span><span>our Customer Acquisition (<\/span><\/span><span><span>Remote)<\/span><span> <\/span><span>role include<\/span><span>:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><\/div><div><p><\/p><ul><li><p><span><span>18 Years of age or older with a completed High School Diploma or GED <\/span><span>required<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p>2&#43; years of experience working in a customer service or sales capacity<\/p><\/li><li><p>Prior success in achievement of personal and team sales quota\/goals<\/p><\/li><li><p>Experience in high-volume calling<\/p><\/li><li><p>Experience learning new technology and data<\/p><\/li><li><p>Problem solving skills<\/p><\/li><li><p>Excellent knowledge of MS Office programs<\/p><\/li><li><p>Experience working with Salesforce.com or similar CRM<\/p><\/li><li><p>Experience or willingness to work from home<\/p><\/li><\/ul><\/div><div><ul><li><p>Previous experience in business development, inside sales, outbound sales, lead generation, account development, or a related customer-facing sales role.<\/p><\/li><li><p>Experience conducting outbound calls and engaging prospective business customers.<\/p><\/li><li><p>B2B sales or business development experience preferred.<\/p><\/li><li><p>Experience identifying customer needs through discovery and qualifying potential sales opportunities.<\/p><\/li><li><p>Ability to communicate effectively with business owners, managers, procurement contacts, and other decision-makers.<\/p><\/li><li><p>Strong questioning, active-listening, relationship-building, and objection-handling skills.<\/p><\/li><li><p>Ability to communicate value and generate customer interest without relying solely on scripted interactions.<\/p><\/li><li><p>Experience working with CRM, lead-management, or sales-tracking systems.<\/p><\/li><li><p>Strong organizational and follow-up skills with the ability to manage multiple leads and activities simultaneously.<\/p><\/li><li><p>Ability to accurately document customer interactions and maintain detailed CRM records.<\/p><\/li><li><p>Comfortable working within established sales goals, KPIs, quality standards, and productivity expectations.<\/p><\/li><li><p>Ability to learn new products, systems, processes, and industry terminology quickly.<\/p><\/li><li><p>Strong collaboration skills and ability to operate effectively in a dynamic environment where processes may continue to evolve.<\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><\/div><div><div><ul><li><div><p><span><span>Proficiency<\/span><span> in fast-paced multitasking.<\/span>\u00a0<\/span><\/p><ul><\/ul><\/div><div><\/div><\/li><\/ul><\/div><div><ul><li><p><span><span>Eagerness to learn <\/span><span>new technologies<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><\/div><div><ul><li><p><span><span>Must <\/span><span>reside<\/span><span> in the United States <\/span><span>and<\/span><span> have a valid U.S. address for residence<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><span>\u00a0<\/span><\/div><div><p><\/p><p><b><span>WHAT\u2019S IN IT FOR YOU<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d <\/span><span>That\u2019s<\/span><span> why we invest in our <\/span><span>game-changers<\/span><span>, our infrastructure, and our capabilities to ensure long-term success for both our teams and our <\/span><span>clients<\/span><span>. And <\/span><span>we\u2019ll<\/span><span> invest in YOU to aid in your career path and in your personal development. <\/span><\/span><span><span>Benefits available to <\/span><span>eligible U.S. employees<\/span><span> in this <\/span><span>role<\/span><span> include<\/span><\/span><span><span>:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>The base salary <\/span><\/span><span><span>range<\/span><\/span><span><span> for this position is <\/span><\/span><span><span>$20.94- $20.94<\/span><span>\/hr.<\/span><\/span><span><span> <\/span><\/span><span><span>(pay rate will not be below <\/span><span>the <\/span><span>applicable minimum wage)<\/span><\/span><span><span>, <\/span><span>Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, <\/span><span>a <\/span><span>comprehensive employee <\/span><span>assistance<\/span><span> program (EAP), <\/span><span>a <\/span><\/span><span><span>401(k)-retirement<\/span><span> plan<\/span><\/span><span><span>, paid time off<\/span><span>,<\/span><span> and holidays.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Paid training and lucrative employee referral program.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>DailyPay<\/span><span> enrollment option to access pay &#34;early,&#34; when you<\/span><span> want it<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Health and wellness programs with trained partners to <\/span><span>help <\/span><span>promote a healthy you<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>M<\/span><span>entorship programs that support your rewarding career journey<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Work<\/span><span>-<\/span><span>from<\/span><span>-<\/span><span>home convenience<\/span><span> with company-supplied <\/span><span>technologies<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Programs and events that support inclusion<\/span><span> and belonging<\/span><span>, as well as global citizenship, sustainability, and community support<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Company networking opportunities with organized<\/span><span> groups in the following topics: Network of Women, Black Professionals, <\/span><\/span><span><span>LGBTQ&#43;<\/span><\/span><span><span> Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, <\/span><span>OneEarth<\/span><span> Champions, Wise Owls (experienced), and more.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Celebrations for Concentrix Day, <\/span><span>Game-Changer<\/span><span> Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise<\/span><span>, and more<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>A range of other <\/span><span>perks<\/span><span> and benefits<\/span><span>.<\/span><span> <\/span><\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><\/div><div><p><b><span>REIMAGINE THE BEST VERSION OF<\/span><span> <\/span><span>YOU<\/span><span>!\u00a0 <\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this <\/span><span>feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why <\/span><span>half a million <\/span><span>game-changers<\/span><span> around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>JOB AVAILABILITY<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><span><span>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>JOB AVAILABILITY<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>This position is for an existing, immediate vacancy. We are currently\u202f<\/span><span>seeking<\/span><span>\u202fto fill this role with an individual who can start as soon as possible.\u202f\u202fThe deadline\u202f<\/span><span>to apply<\/span><span>\u202ffor this position is September 14, 2026.<\/span><\/span><\/p><\/div><div><p><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><\/p><\/div><\/li><\/ul><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1762581\",\"location\":\"Brunswick, Georgia\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-12T04:05:38.876+08:00\",\"created_at\":\"2026-09-09T06:07:47.896+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTY0OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Customer-Acquisition-Representative_R1762581-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Brunswick\",\"state\":\"Georgia\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"31523\",\"primary_location\":{\"id\":\"JP_USA_Work_at_Home\",\"wid\":\"740544c0a47f011badfb3a791f116e5a\",\"descriptor\":\"USA Work at Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"reginald.wright@concentrix.com\"},\"first_name\":\"Wright, Reginald\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101648360\",\"wid\":\"8e8c6a21cb7e012327aee2f66d173233\",\"descriptor\":\"Axel Wright (101648360)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"DSSI02CA\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-386727\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Customer-Acquisition-Representative_R1762581-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Customer-Acquisition-Representative_R1762581-1\/apply\",\"job_requisition_id\":\"R1762581\"}],\"organizations\":[{\"wid\":\"c08b6f115883101fffeb2d24d3950000\",\"descriptor\":\"Mercedes-Benz - Sales\",\"reference_id\":\"Mercedes-Benz - Sales_20231103_IND\",\"custom_reference_id\":\"Mercedes-Benz - Sales_20231103_IND\",\"company_reference_id\":null},{\"wid\":\"0e5b3cdfc619102bce4952e0b77a0000\",\"descriptor\":\"27141 - Mercedes Benz - 980010988\",\"reference_id\":\"980010988\",\"custom_reference_id\":\"980010988\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"john.zeitlin@concentrix.com\"},\"first_name\":\"John Zeitlin (003823)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1762581\",\"wid\":\"de77ddcbba66102c11e342bb4ee20000\",\"descriptor\":\"Customer Acquisition Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"856\",\"campaign_id\":\"25647\",\"campaign_title\":\"Sr. Quality Evaluator R1761431\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Quality Evaluator - Unilingual\",\"street\":\"BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos\",\"address\":\"BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos\",\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"80010-010\",\"region\":null,\"country\":\"Brazil\",\"short_description\":\"The Sr Quality Evaluator is responsible for monitoring and evaluating inbound and\/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output of assessing quality standards, provide insight to customers to contribute to program performance improvements.\",\"long_description\":\"<p><span><span><span><span>#LI-DNI<\/span><\/span><\/span><\/span><\/p><p><\/p><p><i><b>Estamos em busca<\/b><\/i> de um(a) Analista de Qualidade em Call Center altamente anal\u00edtico(a) e proativo(a), com forte conhecimento em avalia\u00e7\u00e3o de chamadas, qualidade, calibra\u00e7\u00e3o entre avaliadores e feedback estruturado. Este profissional atuar\u00e1 em uma opera\u00e7\u00e3o global, sendo respons\u00e1vel por garantir a excel\u00eancia no atendimento e o cumprimento das metas contratuais (SLAs\/OLAs) por meio de a\u00e7\u00f5es corretivas e preventivas baseadas em dados de qualidade, monitoramento em tempo real de desempenho e melhoria cont\u00ednua dos processos de atendimento.<\/p><p><\/p><p><i><b>Resumo da Posi\u00e7\u00e3o:<\/b><\/i><\/p><p><\/p><p>O Analista Senior de Qualidade \u00e9 respons\u00e1vel por monitorar e avaliar chamadas recebidas e\/ou efetuadas, bem como outros m\u00e9todos de contato com o cliente (por exemplo, e-mail, chat), verificando a precis\u00e3o e a conformidade com os padr\u00f5es de qualidade estabelecidos. Esta fun\u00e7\u00e3o auxilia na avalia\u00e7\u00e3o dos padr\u00f5es de qualidade, fornecendo informa\u00e7\u00f5es aos clientes para contribuir com a melhoria do desempenho do programa.<br \/>\u00a0<\/p><p><i><b>Principais Responsabilidades: <\/b><\/i><\/p><p><br \/>Monitora, avalia e\/ou audita uma amostra de chamadas recebidas e\/ou efetuadas e outros m\u00e9todos de contato, incluindo chat e e-mail.<br \/>Atende aos requisitos de produtividade do departamento (por exemplo, n\u00famero de chamadas monitoradas por m\u00eas, n\u00famero de e-mails avaliados, etc.) e reporta os resultados das avalia\u00e7\u00f5es \u00e0s partes interessadas relevantes da empresa (Lideran\u00e7a de Qualidade, Equipe de Entrega, Cliente, Gest\u00e3o de Contas e parceiros da Unidade de Recursos).<br \/>Participa de sess\u00f5es de calibra\u00e7\u00e3o\/escuta de chamadas com a equipe de Qualidade, Entrega e clientes para garantir a consist\u00eancia da pontua\u00e7\u00e3o e as melhores pr\u00e1ticas.<br \/>Participa de auditorias internas de qualidade (por exemplo, auditorias peri\u00f3dicas de processos existentes para determinar o controle e a efici\u00eancia dos processos) destinadas a melhorar a qualidade geral do contato e recomendar mudan\u00e7as.<br \/>Mant\u00e9m uma s\u00f3lida base de conhecimento do programa; compreens\u00e3o b\u00e1sica dos produtos, servi\u00e7os e\/ou estrat\u00e9gias do programa do cliente.<br \/>Participa de grupos de trabalho de qualidade com as partes interessadas da empresa (Lideran\u00e7a de Qualidade, Opera\u00e7\u00f5es, Cliente, Gest\u00e3o de Contas e parceiros da Unidade de Recursos). Dedicar tempo integral ao telefone para se manter atualizado(a) sobre os programas (quando aplic\u00e1vel)<br \/>Contribuir para a manuten\u00e7\u00e3o de formul\u00e1rios e documentos de legenda<br \/>Apoiar a gest\u00e3o na revis\u00e3o dos principais direcionadores, m\u00e9tricas e processos operacionais (incluindo treinamento) que impulsionam os Balanced Scorecards e contribuem para as metas de lucratividade<\/p><p><\/p><p><i><b>Requisitos da Posi\u00e7\u00e3o: <\/b><\/i><\/p><ul><li>Experi\u00eancia como Analista de Qualidade em Call Center;<\/li><li>Conhecimento intermedi\u00e1rio no Pacote office principalmente no Power Point (ou outras ferramentas, como Canva, etc) e Excel (din\u00e2mica, gr\u00e1ficos, f\u00f3rmulas, estudos, etc);<\/li><li>T\u00e9cnicas de feedback construtivo e coaching de melhoria;<\/li><li>An\u00e1lise de dados de qualidade (CSAT, NPS, FCR, AHT, First Call Resolution, SLA);<\/li><li>CRM, WFM\/ workforce management, sistemas de ticketing e CRM (ex.: Salesforce, Zendesk);<\/li><li>Scripting\/autoriza\u00e7\u00f5es de qualidade, documenta\u00e7\u00e3o de SOPs;<\/li><li>Constru\u00e7\u00e3o e manuten\u00e7\u00e3o de dashboards de qualidade e performance;<\/li><li>Entendimento de processos de atendimento multicanal (voz, chat, e-mail, apps);<\/li><li>An\u00e1lise de causa raiz (5 Porqu\u00eas, Ishikawa) e a\u00e7\u00f5es corretivas\/preventivas<\/li><\/ul><p><\/p><p><i><b>Informa\u00e7\u00f5es Adicionais:<\/b><\/i><\/p><p><\/p><p>Para atuar no formato presencial em S\u00e3o Paulo, no Morumbi<br \/>Escala de trabalho:\u00a0Segunda \u00e0 S\u00e1bado com folgas fixas aos domingos (220h) no Hor\u00e1rio de Trabalho das 08h00 \u00e0s 16h20<\/p><p><\/p><p><i><b>Oferecemos:\u00a0<\/b><\/i><\/p><p><br \/>* Oportunidade de carreira e desenvolvimento;\u00a0<br \/>* Parceria com diversas empresas, cursos, escolas de idioma (que nos oferecem descontos exclusivos);\u00a0<br \/>* Vale transporte;\u00a0<br \/>* Vale refei\u00e7\u00e3o;\u00a0<br \/>* Seguro de Vida;\u00a0<br \/>* Assist\u00eancia M\u00e9dica;\u00a0<br \/>* Assist\u00eancia Odontol\u00f3gica;\u00a0<br \/>* Aux\u00edlio creche;\u00a0<\/p>\",\"ats_external_id\":\"R1761431\",\"location\":\"Sao Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"2400\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-09-12T06:04:19.435+08:00\",\"created_at\":\"2026-09-09T06:07:44.128+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTY0Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Rua-Arquiteto-Olavo-Redig-de-Campos\/Sr-Quality-Evaluator---Unilingual_R1761431\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"organization_reference_id\":\"ICNBR\"},\"location\":{\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"80010-010\",\"primary_location\":{\"id\":\"BR-SAO-EZTOW-01\",\"wid\":\"85a9ca3d2e7d102896f08602c4a80000\",\"descriptor\":\"BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"luciane.miguel@concentrix.com\"},\"first_name\":\"Miguel, Luciane\"},\"categories\":[{\"descriptor\":\"CF Quality\"}],\"recruiters\":[{\"id\":\"103157260\",\"wid\":\"9cf891b1f7651016e919c40093a20000\",\"descriptor\":\"Luciane Miguel (103157260)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1618\",\"descriptor\":\"Sr. Quality Evaluator\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-386698\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Rua-Arquiteto-Olavo-Redig-de-Campos\/Sr-Quality-Evaluator---Unilingual_R1761431\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Rua-Arquiteto-Olavo-Redig-de-Campos\/Sr-Quality-Evaluator---Unilingual_R1761431\/apply\",\"job_requisition_id\":\"R1761431\"}],\"organizations\":[{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNBR\"},{\"wid\":\"f749fdfbe42a100a930c74e45be10000\",\"descriptor\":\"24931 - Marsh - 980007274\",\"reference_id\":\"980007274\",\"custom_reference_id\":\"980007274\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801cb112f3d1e3c063ac1\",\"descriptor\":\"COGS (SITE) QUALITY & TRAINING (DIRECT)\",\"reference_id\":\"QUALTRAIN-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5da08b07bbc11014b6eafa0324c50000\",\"descriptor\":\"W0ZYK1 Marsh-Multi Channel-MarshBR-BR-Portugues\",\"reference_id\":\"W0ZYK1\",\"custom_reference_id\":\"W0ZYK1\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"yago.viana@concentrix.com\"},\"first_name\":\"Yago Viana (946256)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1761431\",\"wid\":\"1e592b9eff0a102c1426e2c7091d0000\",\"descriptor\":\"Sr. Quality Evaluator - Unilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"857\",\"campaign_id\":\"25644\",\"campaign_title\":\"Associate, Customer Acquisition R1762557\",\"campaign_type\":\"job_application\",\"job_title\":\"English B2B Associate, Customer Acquisition - Q4 - 2026\",\"street\":\"EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber\",\"address\":\"EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber\",\"city\":null,\"state\":\"Alexandria\",\"postal_code\":\"21648\",\"region\":null,\"country\":\"Egypt\",\"short_description\":\"The Associate Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li>Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals\/services, may offer up- sell opportunities<\/li><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1762557\",\"location\":\"Alexandria\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-09T04:05:03.504+08:00\",\"created_at\":\"2026-09-09T04:04:02.298+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTY0NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Alexandria---5th-Floor-Matajer-Tower-2-51---61-Fawzi-Moaz-Street-Smouha-Sidi-Gaber\/English-B2B-Associate--Customer-Acquisition---Q4---2026_R1762557\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":null,\"state\":\"Alexandria\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":\"21648\",\"primary_location\":{\"id\":\"EG-ALE-MATAJ-01\",\"wid\":\"9475b728adf4010baa2527ca7a3c0000\",\"descriptor\":\"EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"mahmoud.essam@concentrix.com\"},\"first_name\":\"Abdel El-Satar, Mahmoud Essam\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102232595\",\"wid\":\"fd46b33b9ba410109b5014a47a410000\",\"descriptor\":\"Kareem Refat Shazly Mohamed (102232595)\"},{\"id\":\"101785635\",\"wid\":\"3299c9f1a51d0135f15bd5ea40061421\",\"descriptor\":\"Mahmoud Essam (101785635)\"},{\"id\":\"102082132\",\"wid\":\"752e02e2e938100641fa802e990e0000\",\"descriptor\":\"Ali Mohamed (Andy) (102082132)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI01CA\",\"descriptor\":\"Associate, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-386159\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Alexandria---5th-Floor-Matajer-Tower-2-51---61-Fawzi-Moaz-Street-Smouha-Sidi-Gaber\/English-B2B-Associate--Customer-Acquisition---Q4---2026_R1762557\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Alexandria---5th-Floor-Matajer-Tower-2-51---61-Fawzi-Moaz-Street-Smouha-Sidi-Gaber\/English-B2B-Associate--Customer-Acquisition---Q4---2026_R1762557\/apply\",\"job_requisition_id\":\"R1762557\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mohamed.deghedy@concentrix.com\"},\"first_name\":\"Mohamed Deghedy (102480138)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1762557\",\"wid\":\"78f1a99e734f103b8070754dad6c0000\",\"descriptor\":\"English B2B Associate, Customer Acquisition - Q4 - 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"858\",\"campaign_id\":\"25643\",\"campaign_title\":\"Project Manager I R1759810\",\"campaign_type\":\"job_application\",\"job_title\":\"Program Manager, Marketing Solutions\",\"street\":\"CAN ON Work-at-Home\",\"address\":\"CAN ON Work-at-Home\",\"city\":\"CAN\",\"state\":\"Ontario\",\"postal_code\":\"L5B 1R6\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"Responsible for planning, coordinating, and delivering automotive marketing and customer engagement programs from initiation through completion. We're Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\",\"long_description\":\"<div><div><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><h2>Position Summary<\/h2><p>As a <b>Program Manager<\/b>, you will plan, coordinate, and deliver automotive marketing and customer engagement programs from initiation through completion. You will manage project schedules, budgets, scopes, risks, and cross-functional teams to ensure CRM, digital, direct mail, loyalty, retention, and customer lifecycle marketing initiatives are delivered accurately, on time, and within budget.<\/p><p><\/p><p>This role is ideal for a highly organized, collaborative, and client-focused professional who is comfortable working across multiple teams, presenting to stakeholders, and managing competing priorities with limited direction.<\/p><h2><\/h2><h2>What you will do in this role:<\/h2><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><ul><li>Manage end-to-end execution of automotive marketing campaigns and client projects<\/li><li>Develop and maintain project plans, timelines, budgets, forecasts, status reports, and project documentation<\/li><li>Collaborate cross-functionally with Creative, Development, Analytics, QA, Production, Client Success, technology teams, and vendor partners<\/li><li>Facilitate client and internal stakeholder meetings, gather requirements, and document business objectives<\/li><li>Create and deliver clear, polished PowerPoint presentations for internal teams and client-facing discussions<\/li><li>Monitor project scope, risks, issues, dependencies, and change requests, escalating when appropriate<\/li><li>Ensure campaign deliverables meet quality standards, business requirements, and client expectations<\/li><li>Support estimates, statements of work, billing requirements, and project financial tracking<\/li><li>Track project performance against key success measures, including on-time delivery, budget adherence, client satisfaction, quality, and stakeholder communication<\/li><li>Maintain strong client relationships through proactive communication, follow-up, confidentiality, and issue resolution<\/li><li>Work independently with minimal direction while keeping teams aligned, informed, and accountable<\/li><li>Support one or multiple client accounts depending on business needs and skill set<\/li><li>Drive process improvements and identify opportunities to improve operational efficiency<\/li><li>Balance competing priorities in a fast-paced environment with flexibility, sound judgment, and an open-minded approach<\/li><li>Travel locally for client visits as needed, up to 10% or less<\/li><\/ul><h2><\/h2><h2>Your qualifications<\/h2><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p><b>Concentrix is a great match if you<\/b>:<\/p><ul><li>Have 6\u20137 years of experience in project management, marketing campaign management, client delivery, or a related field<\/li><li>Bring a combination of relevant education and experience; a bachelor\u2019s degree in Marketing, Project Management, Business, or a related field is preferred<\/li><li>Have experience managing marketing campaigns, customer engagement programs, CRM initiatives, digital marketing, direct mail, loyalty, retention, or customer lifecycle programs<\/li><li>Are highly organized and able to manage timelines, budgets, deliverables, documentation, risks, and stakeholder expectations<\/li><li>Communicate clearly and professionally, with strong English written and verbal communication skills<\/li><li>Are comfortable presenting to internal stakeholders and clients, including developing polished PowerPoint presentations<\/li><li>Work well independently and collaboratively, with the ability to move initiatives forward without needing significant direction<\/li><li>Are a strong team player who can build trust across cross-functional teams and client groups<\/li><li>Can manage multiple priorities, shifting deadlines, and either single-client or multi-client project environments<\/li><li>Demonstrate flexibility, open-mindedness, discretion, and a strong commitment to confidentiality<\/li><li>Are proficient with Microsoft Office, Microsoft Teams, project management tools, reporting processes, and documentation practices<\/li><li>Have advanced Excel skills, including the ability to organize, analyze, and report on project or financial information<\/li><li>Are comfortable with light local travel for client visits<\/li><\/ul><p><\/p><p>It will be a plus if you:<\/p><ul><li>Are bilingual in English and French<\/li><li>Have experience working in the automotive industry<\/li><li>Have Salesforce experience<\/li><li>Have experience working directly with clients and supporting client-facing project delivery<\/li><li>Have experience supporting statements of work, estimates, billing, forecasting, or project financial tracking<\/li><li>Bring strong process improvement skills and a continuous improvement mindset<\/li><\/ul><h2><\/h2><h2>What&#39;s in it for you<\/h2><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/p><p>In this role, we offer benefits that help support your unique lifestyle:<\/p><p><\/p><p>The base salary range for this position is $60k- $70k, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. The deadline to apply for this position is September 25, 2026.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><h2>Power the best version of you!<\/h2><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p>#LI-Remote<\/p><p><b>#Concentrix<\/b><\/p><\/div><\/div><p><b>Physical and Mental Requirements:\u00a0<br \/><\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br \/><b>Equal Opportunity Statement:<\/b><\/p><p><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><b>Reasonable Accommodation Statement:<\/b><\/p><p><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence (AI):<\/b><\/p><p><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><\/p><p><b>Work Authorization:<\/b><\/p><p><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered. 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This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of leading brands, delivering high-quality support through phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs and the sectors selected.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements describe the general nature and level of work performed by individuals assigned to this role. 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Das trifft sich gut!<br \/><\/strong>Starte jetzt als <strong>Kundenbetreuer (m\/w\/d) im Bankwesen<\/strong> und arbeite <strong>&uuml;berwiegend in der Nachtschicht<\/strong> &ndash; auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 14,24 &euro; brutto\/Stunde*<\/li>\\n<li>leistungsorientierte Verg&uuml;tung und Schichtzulagen<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Standort: Halle (Saale)<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag - Sonntag &ndash; 22:00 -06:00 Uhr<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li>Nimm Kundenanliegen <strong>im Bereich Online Banking, Aktien- &amp; Depotverwaltung<\/strong> entgegen<\/li>\\n<li>K&uuml;mmere dich um <strong>Produktanfragen von Kunden<\/strong> und stelle passende M&ouml;glichkeiten vor<\/li>\\n<li>Begleite Kunden bei ihrem <strong>Depotgesch&auml;ft<\/strong> &ndash; von der Er&ouml;ffnung, &uuml;ber die Buchung, bis hin zur L&ouml;schung<\/li>\\n<li><strong>Unterst&uuml;tze bei Kartensperrungen<\/strong>, <strong>Informationen zu Kontovorg&auml;ngen <\/strong>oder der <strong>Vereinbarung von Kundenterminen<\/strong> in einer Filiale<\/li>\\n<li>Hilf Kunden zuverl&auml;ssig bei <strong>Transaktionen<\/strong><\/li>\\n<li>Dokumentiere die Kommunikation in der <strong>Kundendatenbank<\/strong><\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/xwrIPCO.png\\\" alt=\\\"\\\" width=\\\"108\\\" height=\\\"18\\\" \/> &bdquo;Man kann eigentlich alles sagen, es ist wie eine gro&szlig;e Familie. ich habe zu keiner Zeit das Gef&uuml;hl negativ behandelt worden zu sein.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift<\/li>\\n<li><strong>Nachtschichten lassen dein Herz h&ouml;her schlagen<\/strong><\/li>\\n<li><strong>Die 8-w&ouml;chige Schulung kannst du tags&uuml;ber abbilden<\/strong><\/li>\\n<li><strong>Du bist flexibel <\/strong>und kannst Tagesschichten abbilden, falls notwendig<\/li>\\n<li>Deine <strong>Kommunikation ist wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he<\/li>\\n<li>Du hast\u202f<strong>Interesse an Finanzthemen<\/strong>\u202fund willst dich weiterentwickeln<\/li>\\n<li><strong>Neue Tools und Technologien <\/strong>sind genau dein Ding<\/li>\\n<li>Du bist bereit mit unserem Team <strong>am Standort in Halle<\/strong> zu arbeiten<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. 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Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen. Kontaktiere bei Fragen gerne unser Recruiting-Team unter 0800 50 60 080.&nbsp;<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<br \/><\/strong>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.<br \/><br \/><em>*Der Bruttostundenlohn setzt sich zusammen aus einem Basisstundenlohn sowie einer spezifischen Projektzulage. Du m&ouml;chtest hierzu weitere Informationen, dann erfahre hierzu mehr in deinem pers&ouml;nlichen Bewerbungsgespr&auml;ch.<\/em><\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-1143\",\"location\":\"Halle (Saale), Sachsen-Anhalt\",\"job_type\":\"part_time\",\"salary\":\"14.24\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-09-08T14:36:27.302+02:00\",\"created_at\":\"2026-09-08T13:34:04.795+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTQz?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTQz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1620\",\"campaign_id\":\"1141\",\"campaign_title\":\"GTM \/ DE \/ W@H \/ Consorsbank_new\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater (m\/w\/d) im Bankwesen - 100% Homeoffice\",\"street\":\"Rheiner Landstra\u00dfe 195\",\"address\":\"Rheiner Landstra\u00dfe 195\",\"city\":\"Osnabr\u00fcck\",\"state\":\"Niedersachsen\",\"postal_code\":\"49078\",\"region\":\"Niedersachsen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt im Homeoffice!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Interesse an Finanzthemen? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als Kundenberater (m\/w\/d) im Bankwesen.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>100% Homeoffice - deutschlandweit<\/li>\\n<li>Voll- oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag - Sonntag von 07:00 - 22:00 Uhr<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li>Du bearbeitest <strong>Anfragen rund um den Banking-Service<\/strong><\/li>\\n<li>Unterst&uuml;tze beim <strong>Telefon-Banking<\/strong> (ID und T-PIN)<\/li>\\n<li>Richte die <strong>Banking-App<\/strong> des Auftraggebers ein<\/li>\\n<li>K&uuml;mmere dich um <strong>Sperrungen, Entsperrungen und den Umtausch<\/strong> von Bankkarten<\/li>\\n<li><strong>Bearbeite<\/strong> <strong>Sicherheitsanliegen<\/strong> und dokumentiere Phishing-F&auml;lle<\/li>\\n<li>Nimm <strong>Zahlungsverkehrsauftr&auml;ge<\/strong> entgegen und setze diesee um<\/li>\\n<li>Stelle Produktinformationen bereit und <strong>berate Kunden zu passenden Service- und Produktleistungen<\/strong><\/li>\\n<li><strong>Erkenne den Bedarf <\/strong>und leite erkennbare Interessenten f&uuml;r Kreditprodukte an die Fachabteilung weiter<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<li><strong>Dokumentiere<\/strong> deine Absprache in der Kundendatenbank<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p class=\\\"index-module__title__1AGca h3-semibold\\\"><strong>Das sagen unsere Game-Changer<br \/><\/strong><img src=\\\"https:\/\/i.imgur.com\/fMGAdP6.png\\\" alt=\\\"\\\" width=\\\"118\\\" height=\\\"20\\\" \/> \\\"Super Firma, viele Schulungen, Lohn ist p&uuml;nktlich da und die Vorgesetzten sind super.\\\"<\/p>\\n<p class=\\\"index-module__title__1AGca h3-semibold\\\">Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p class=\\\"index-module__title__1AGca h3-semibold\\\"><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\"><strong>Sehr gute Deutsch<\/strong><strong>kenntnisse<\/strong> in Wort und Schrift<\/li>\\n<li class=\\\"css-v55p23\\\">Du bist <strong>Kommunikationstalent<\/strong> mit Serviceorientierung<\/li>\\n<li class=\\\"css-v55p23\\\">Kunden holtst du sprachlich charmant und auf Augenh&ouml;he ab<\/li>\\n<li class=\\\"css-v55p23\\\">Gro&szlig;es&nbsp;<strong>Interesse an Finanzthemen<\/strong><\/li>\\n<li class=\\\"css-v55p23\\\">Die Servicezeiten (Montag - Sonntag, zwischen 07:00 und 22:00 Uhr) kannst du flexibel abdecken<\/li>\\n<li class=\\\"css-v55p23\\\"><strong>Du bist sicher<\/strong> im Umgang <strong>mit dem PC<\/strong><\/li>\\n<li class=\\\"css-v55p23\\\">Du bist wohnhaft in\u202f<strong>Deutschland<\/strong>\u202f (Bewerber aus Sachsen,\u202fHessen und Hamburg k&ouml;nnen leider nicht ber&uuml;cksichtigt werden)<\/li>\\n<li class=\\\"css-v55p23\\\">Die\u202f<strong>Anforderungen an einen Remote-Arbeitsplatz erf&uuml;llst<\/strong>\u202fdu<\/li>\\n<li class=\\\"css-v55p23\\\">Du bist bereit dich kontinuierlich weiterzuentwickeln<\/li>\\n<\/ul>\\n<p>Erfahrungen im Kundenservice und eine abgeschlossene Ausbildung? Super. Aber kein Muss &ndash; auch privates Interesse z&auml;hlt.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong><\/li>\\n<li>Eine Anstellung in&nbsp;<strong>Voll- oder Teilzeit<\/strong> (ab 30 Std.\/Woche)<\/li>\\n<li>Einen\u202f<strong>100% Homeoffice-Arbeitsplatz<\/strong>\u202fab deinem 1. Arbeitstag an. Die n&ouml;tige Hardware erh&auml;ltst du per Post.<\/li>\\n<li><strong>Bis zu 27 Urlaubstage<\/strong>,&nbsp;f&uuml;r kleine als auch gro&szlig;e Auszeiten<\/li>\\n<li>Ein <strong>intensives Vollzeit-Training<\/strong><\/li>\\n<li>Regelm&auml;&szlig;ige&nbsp;Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten&nbsp;<\/strong>und das sogar weltweit<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum<\/li>\\n<li>Eine finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong><\/li>\\n<li>Eine&nbsp;attraktive Pr&auml;mie von 600&euro;&nbsp;f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/li>\\n<li>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Firmenl&auml;ufe und Events<\/strong><\/li>\\n<li>Eine Vielzahl an&nbsp;Online-Shopping-Rabatten<\/li>\\n<li>Eine von uns&nbsp;<strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und&nbsp;in ausgew&auml;hlten<\/li>\\n<\/ul>\\n<p>Kurz gesagt: Einen Job, der dich wachsen l&auml;sst.<\/p>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<\/p>\\n<p><strong>Du hast noch Fragen?<br \/><\/strong>Stelle sie unserem virtuellen Assistenten \\\"Dot\\\" &ndash; er steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/p>\\n<p><br \/><strong>Hier arbeitet unser Team:<br \/><\/strong>100% Homeoffice - deutschlandweit<\/p>\\n<div>\\n<p><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<br \/><\/strong><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Job Title: ERP Functional Consultant (Oracle Apps SCM or SAP SCM Business Processes)<\/b><\/p><p><b>Experience:<\/b> 5\u20136 years<br \/><b>Job Location:<\/b> Bangalore\/Pune<br \/><b>Qualification:<\/b> BE \/ B.Tech \/ MCA \/ MBA \/ M.Sc (CS)<\/p><p><\/p><p><b>Role Overview<\/b><\/p><p>We are seeking an experienced <b>ERP Functional Analyst<\/b> with strong expertise in either of the ERP ecosystem Oracle or SAP, or Microsoft Dynamics.<\/p><p>The ideal candidate will have hands-on experience as a functional consultant, with a deep understanding of <b>end-to-end business process flows<\/b> such as <b>Order-to-Invoice<\/b> and <b>Procure-to-Pay cycles<\/b>. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Advisor in Braga, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development&nbsp;<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;Customer Advisor, you will:<\/p>\\n<ul>\\n<li>Help customers with from simple tasks such as finding opening hours to handling complex complaints.<\/li>\\n<li>Focus on providing first-class customer service and assisting customers with a variety of questions and challenges<\/li>\\n<li>Work to achieve key goals such as customer satisfaction and quality<\/li>\\n<li>Provide accurate, valid, and complete information by using the right methods\/tools.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Portuguese (written and oral) and fluent in English (B2)<\/li>\\n<li>Have excellent communication skills coupled with empathy and team spirit<\/li>\\n<li>Are available for rotating schedules<\/li>\\n<li>Have a positive attitude and a desire to provide good service<\/li>\\n<li>You're analytical by nature and able to anticipate problems and find solutions.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Braga, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1618\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-11T08:53:36.075+01:00\",\"created_at\":\"2026-09-07T16:02:15.400+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjE4?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjE4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1532\",\"campaign_id\":\"1052\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1761946\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Swedish - Speaking) On Site - TR02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\" Customer Service Representative (Swedish - Speaking) On Site - TR02\",\"long_description\":\"<div><div><div><p>Customer Service Representative (Swedish - Speaking) On Site - TR02<\/p><p><\/p><p><\/p><p><\/p><p><b>Experience the power of a game-changing career<\/b>\u00a0<\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Customer Service Representative in Barcelona (onsite),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.\u00a0<\/p><p><\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed<\/p><p><\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p><\/p><p>As a <b>Customer Service Representative<\/b> on our team, you will:\u00a0<\/p><ul><li><p><span>Respond appropriately to\u202fcustomers\u2019\u202frequests and\u00a0provide\u00a0all the necessary advice guaranteeing satisfaction and ensuring contractual SLA is maintained\u202f\u202f<\/span><span>\u00a0<\/span><\/p><\/li><li><p><span>Escalate potential service issues\u202f<\/span><span>\u00a0<\/span><\/p><\/li><li><p><span>To follow all the processes and procedures of the project\u202f\u202f<\/span><span>\u00a0<\/span><\/p><\/li><li><p><span>Provide cover for other Agents in their absence, either within the same team or across teams<\/span><span>\u00a0<\/span><\/p><\/li><li><p><span>Liaise with Supervisors\/ Mentors on specific projects\u00a0where\u00a0requested<\/span><span>\u00a0<\/span><\/p><\/li><li><p><span>To understand and\u00a0comply with\u00a0administrative duties including holiday,\u00a0sickness\u00a0and overtime forms in\u00a0a timely\u00a0and\u00a0accurate\u00a0manner<\/span><span>\u00a0<\/span><\/p><\/li><li><p><span>To attend regular Team Meetings<\/span><span>\u00a0<\/span><\/p><\/li><li><p><span>To work on\u00a0additional\u00a0tasks required by Supervisor or Mentor connected to keeping up the service performance,\u00a0quality\u00a0and customer satisfaction<\/span><span>\u00a0<\/span><\/p><\/li><\/ul><p><\/p><p><b>Your qualifications:\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you<\/b>:\u00a0<\/p><p><\/p><p>- Are proficient or bilingual in Swedish with an advanced level of English<\/p><p>- Have previous experience in a similar position and industry\u00a0<\/p><p>- Have basic sales skills, upselling and cross-selling\u00a0<\/p><p>- Are in good disposition to work in a customer service environment\u00a0<\/p><p>- Have working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\u00a0<\/p><p>If you feel you don\u2019t check every box, we encourage you to apply anyway. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.\u00a0<\/p><p><\/p><p><b>Personal abilities<\/b><span>\u202f<\/span><span>\u00a0<\/span><\/p><p><span>\u202f<\/span><span>\u00a0<\/span><\/p><ul><li><p><span>Very good\u202fcommunication, listening\u202fskills<\/span><span>\u00a0<\/span><\/p><\/li><li><p><span>Customer care skills \u2013 ability to listen to and understand the customers\u2019 needs\u202f<\/span><span>\u00a0<\/span><\/p><\/li><li><p><span>Ability to work in a team<\/span><span>\u00a0<\/span><\/p><\/li><li><p><span>Resistant\u202fto\u202fstress\u202f<\/span><span>\u00a0<\/span><\/p><\/li><li><p><span>Logical approach to problem solving\u202f<\/span><span>\u00a0<\/span><\/p><\/li><li><p><span>Ability to work on own initiative\u202f<\/span><span>\u00a0<\/span><\/p><\/li><li><p><span>Ability to adapt to different situations and needs\u202f<\/span><span>\u00a0<\/span><\/p><\/li><\/ul><p><\/p><p><b>What\u2019s in it for you<\/b>\u00a0<\/p><p><\/p><p>- Full time, 39 hours\/week contract: Monday-Friday 09:00 - 18:00\u00a0<\/p><p>- Salary 20.000 euros gross\/year &#43; up to 1.500 euros gross\/year in bonus\u00a0<\/p><p>- Central location in Barcelona<\/p><p>- Full paid training on the company and the project you&#39;ll be working on\u00a0<\/p><p>- Career development programs and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!<\/b>\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><i>\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b>Experimenta una carrera que redefine reglas del juego\u00a0<\/b><\/p><p><\/p><p>\u00bfListo para dar el siguiente gran paso? Somos el l\u00edder mundial en tecnolog\u00eda y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas -las que utilizas d\u00eda a d\u00eda- a mejorar sus negocios con tecnolog\u00eda y soluciones integradas, en m\u00e1s de 70 pa\u00edses.\u00a0<\/p><p><\/p><p>Si buscas crecer, como Asesor de Servicio al Cliente en Barcelona (presencial), formar\u00e1s parte de nuestro equipo innovador, quienes impulsan las marcas del futuro en tecnolog\u00eda, finanzas, viajes, moda, sanidad y mucho m\u00e1s.\u00a0<\/p><p><\/p><p><b>Crecimiento profesional y desarrollo personal\u00a0<\/b><\/p><p><\/p><p>Esta es una gran oportunidad para experimentar el poder del futuro y desarrollar \u00abamigos para toda la vida\u00bb al mismo tiempo. Te daremos toda la formaci\u00f3n, las tecnolog\u00edas m\u00e1s avanzadas y el apoyo continuo que necesitar\u00e1 para triunfar.\u00a0<\/p><p><\/p><p><b>Lo que har\u00e1s en este puesto\u00a0<\/b><\/p><p><\/p><p>En todo lo que hacemos, creemos en hacer lo correcto por y para las personas: nuestros clientes, sus clientes, nuestra gente, nuestra comunidad y nuestro planeta.\u00a0<\/p><p><\/p><p>Como A<b>sesor de Servicio al Cliente <\/b>en nuestro equipo, deber\u00e1s:\u00a0<\/p><p><\/p><p>- Atender a los clientes aplicando los argumentos y directrices establecidos \u00a0<br \/>- Interactuar por diversos canales (tel\u00e9fono, correo, chat, formulario de contacto etc\u2026) con clientes y usuarios de los diferentes portales en las unidades de negocio del cliente \u00a0<br \/>- Responder a las preguntas y\/o resolver los problemas de los clientes r\u00e1pidamente cumpliendo los KPI establecidos y acordados con su supervisor \u00a0<br \/>- Conocer y estar actualizado sobre nuestros productos, servicios y pol\u00edticas de usuarios\/clientes para que pueda dar una respuesta correcta en todo momento a las preguntas de los clientes \u00a0<br \/>- Procesar pedidos, formularios y \/o peticiones seg\u00fan sea necesario en su puesto\u00a0\u00a0<\/p><p><\/p><p><b>Tus competencias\u00a0<\/b><\/p><p><\/p><p>Acogemos con los brazos abiertos a quienes cambian las reglas del juego, personas de or\u00edgenes diversos, curiosas y dispuestas a aprender. Tu talento natural para ayudar a los dem\u00e1s e ir un paso m\u00e1s all\u00e1 del WOW para nuestros clientes encajar\u00e1 perfectamente con lo que hacemos y lo que somos.\u00a0<\/p><p><\/p><p>Formaremos un buen equipo si t\u00fa tienes:\u00a0<\/p><p>- Un nivel nativo o proficiente de Espa\u00f1ol\u00a0&#43; gallego o euskera<br \/>- Capacidad de resoluci\u00f3n, organizaci\u00f3n y estructura y eficacia en respuesta a imprevistos \u00a0<br \/>- Facilidad de comunicaci\u00f3n a todo nivel, relaci\u00f3n interna y externas \u00a0<br \/>- Sensibilidad a los requerimientos del servicio y a las necesidades de los clientes \u00a0<br \/>- Orientaci\u00f3n a cliente y resultados \u00a0<br \/>- Habilidad para trabajar con sistemas inform\u00e1ticos variados \u00a0<br \/>- Mantener una actitud positiva, emp\u00e1tica y profesional hacia los clientes y\/o en todo momento \u00a0<br \/>- Experiencia previa con centralitas, CRMs como 365 Dynamics, ERP como Navision u otros conocimientos en herramientas usuales en atenci\u00f3n al cliente, ser\u00e1n valoradas\u00a0\u00a0 \u00a0<br \/>\u00a0<\/p><p>\u00bfNo cumples todos los requisitos? Nos dedicamos a crear un lugar de trabajo diverso, inclusivo y aut\u00e9ntico en el que todos puedan aprender y desarrollarse profesionalmente. Si crees que no cumples con todos los requisitos de la descripci\u00f3n del puesto, te animamos a que presentes tu candidatura. Haremos todo lo posible por encontrar el puesto adecuado para ti, ya sea \u00e9ste o un puesto futuro.\u00a0<\/p><p><\/p><p><b>Lo que ofrecemos\u00a0<\/b><\/p><p><\/p><p>Desafiamos las convenciones para ofrecer resultados inimaginables creando experiencias de cliente que superan el WOW. Por eso, invertimos significativamente en nuestro personal, infraestructura y capacidades para garantizar el \u00e9xito a largo plazo de nuestros equipos, nuestros clientes y de TI.\u00a0<\/p><p>En este puesto, ofrecemos beneficios que te ayudaran a apoyar tu estilo de vida \u00fanico:\u00a0<\/p><p><\/p><p>- Contrato\u00a0indefinido de 39h con horario rotativo de lunes a domingo de 11:00 a 20:00<br \/>- Oficina en una ubicaci\u00f3n excelente en Barcelona \u00a0<br \/>- Salario: <span>18.710,98 <\/span> euros brutos &#43; hasta 1.200 euros brutos en bonus al a\u00f1o \u00a0<br \/>- Formaci\u00f3n completa y remunerada, sobre la empresa y el proyecto en el que trabajar\u00e1s \u00a0<br \/>- Programa de desarrollo profesional y cursos especializados\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Experimenta tu mejor versi\u00f3n\u00a0<\/b><\/p><p>En Concentrix, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes y sus clientes prosperan.\u00a0<\/p><p>Si todo esto suena como el siguiente paso perfecto en tu carrera profesional, queremos saber de ti. Aplica hoy mismo y descubre por qu\u00e9 m\u00e1s de 440.000 game-changers alrededor del mundo consideran a Concentrix su \u00abempleador preferido\u00bb.\u00a0<\/p><p><\/p><p><i>Ofrecemos igualdad de oportunidades de empleo\u00a0\u00a0<\/i><\/p><p><i>Nos comprometemos a ofrecer igualdad de oportunidades laborales a todos los candidatos, y un entorno de trabajo libre de discriminaci\u00f3n y acoso. Todas nuestras pr\u00e1cticas de contrataci\u00f3n se basan en las necesidades empresariales, los requisitos del puesto y las cualificaciones personales, sin tener en cuenta la identidad de g\u00e9nero, la edad, la religi\u00f3n, el origen \u00e9tnico, la situaci\u00f3n familiar o parental o cualquier otra clasificaci\u00f3n protegida por la legislaci\u00f3n nacional aplicable.\u00a0<\/i><\/p><p><span>R1761953<\/span><\/p>\",\"ats_external_id\":\"R1761953\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-09-13T01:59:19.311+02:00\",\"created_at\":\"2026-09-07T12:05:18.936+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDUx?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDUx\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Akkor j&oacute; helyen j&aacute;rsz!<br \/><\/strong>A t&ouml;bbit megtan&iacute;tjuk neked. Jelentkezz most <strong>n&eacute;met nyelv\u0171 &uuml;gyf&eacute;lszolg&aacute;lati &eacute;s &eacute;rt&eacute;kes&iacute;t&eacute;si munkat&aacute;rs<\/strong>nak (m\/w\/d) a B2B sales csapatunkba &ndash; ak&aacute;r tapasztalat n&eacute;lk&uuml;l!<\/p>\\n<p><strong>A legfontosabb tudnival&oacute;k<\/strong><\/p>\\n<ul>\\n<li>Alapb&eacute;r:<strong> br. 3.240 Ft\/&oacute;ra<\/strong><\/li>\\n<li>Tov&aacute;bbi kereseti lehet\u0151s&eacute;g teljes&iacute;tm&eacute;nyalap&uacute; juttat&aacute;ssal, cafeteri&aacute;val &eacute;s jutal&eacute;kkal<\/li>\\n<li>&Uuml;gyf&eacute;lszolg&aacute;lat nyelve: <strong>n&eacute;met (C1)<\/strong><\/li>\\n<li>Teljes vagy r&eacute;szmunkaid\u0151ben (heti minimum 30 &oacute;ra)<\/li>\\n<li>Munkaid\u0151: h&eacute;tf\u0151t\u0151l p&eacute;ntekig 07:30-20:00 &oacute;ra k&ouml;z&ouml;tt, szombatonk&eacute;nt 09:00&ndash;17:00 &oacute;ra k&ouml;z&ouml;tt<\/li>\\n<li><strong>100% home office Magyarorsz&aacute;gon<\/strong><\/li>\\n<li>P&aacute;lyam&oacute;dos&iacute;t&oacute;k &eacute;s egyetemist&aacute;k jelentkez&eacute;s&eacute;t is v&aacute;rjuk<\/li>\\n<li>Munk&aacute;dat modern AI-eszk&ouml;z&ouml;k seg&iacute;tik.<\/li>\\n<li>Hat&aacute;rozatlan idej\u0171 munkaszerz\u0151d&eacute;s<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Mire sz&aacute;m&iacute;thatsz?<br \/><\/strong>Te leszel az &uuml;gyfelek els\u0151 kapcsolattart&oacute;ja telefonon &eacute;s e-mailen be&eacute;rkez\u0151 megkeres&eacute;seik sor&aacute;n.<br \/>Mindebben korszer\u0171 AI-eszk&ouml;z&ouml;k seg&iacute;tenek, amelyek leveszik a v&aacute;lladr&oacute;l a rutinfeladatokat, &iacute;gy t&ouml;bb id\u0151d marad a val&oacute;di &uuml;gyf&eacute;lt&aacute;mogat&aacute;sra. <strong>N&aacute;lunk az AI nem helyettes&iacute;t, hanem a csapatod r&eacute;sze.<\/strong><\/p>\\n<p><strong><br \/>A mindennapjaid<br \/><\/strong><\/p>\\n<ul>\\n<li><strong>Kisv&aacute;llalkoz&aacute;sok &eacute;s egy&eacute;ni v&aacute;llalkoz&oacute;k<\/strong> &uuml;zleti megkeres&eacute;seit kezeled az &uuml;gyf&eacute;lszolg&aacute;laton<\/li>\\n<li>Az &uuml;gyfelek ig&eacute;nyei &eacute;s az adott helyzet alapj&aacute;n v&aacute;laszolsz a <strong>szerz\u0151d&eacute;sekkel, tarif&aacute;kkal &eacute;s sz&aacute;ml&aacute;z&aacute;ssal kapcsolatos k&eacute;rd&eacute;sek<\/strong>re &eacute;s k&eacute;r&eacute;sekre<\/li>\\n<li><strong>Proakt&iacute;van<\/strong> &eacute;s az &uuml;gyfelek ig&eacute;nyeire szabottan <strong>tan&aacute;csot adsz a lehets&eacute;ges term&eacute;kekr\u0151l<\/strong>, &eacute;s tov&aacute;bbi &eacute;rt&eacute;kes&iacute;t&eacute;si lehet\u0151s&eacute;geket val&oacute;s&iacute;tasz meg<\/li>\\n<li>T&aacute;mogatod az &uuml;gyfeleket <strong>hibabejelent&eacute;sek vagy technikai probl&eacute;m&aacute;k<\/strong> eset&eacute;n, <strong>els\u0151 szint\u0171 seg&iacute;ts&eacute;get<\/strong> ny&uacute;jtasz, illetve sz&uuml;ks&eacute;g eset&eacute;n <strong>tov&aacute;bb&iacute;tod<\/strong> a megkeres&eacute;st <strong>az illet&eacute;kes szakter&uuml;lethez<\/strong>.<\/li>\\n<li>Az &uuml;gyf&eacute;l el&eacute;gedetts&eacute;g&eacute;nek biztos&iacute;t&aacute;sa ut&aacute;n dokument&aacute;lod a kommunik&aacute;ci&oacute;t az <strong>&uuml;gyf&eacute;ladatb&aacute;zis<\/strong>ban.<\/li>\\n<\/ul>\\n<p>Lesznek k&ouml;nnyebb &eacute;s kih&iacute;v&aacute;sokkal teli napok is &ndash; de n&aacute;lunk mindig fejl\u0151d&eacute;sben leszel.<\/p>\\n<p><strong>Amit game-changereink mondanak<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/xwrIPCO.png\\\" alt=\\\"\\\" width=\\\"114\\\" height=\\\"19\\\" \/> &bdquo;T&aacute;mogat&oacute; vezet\u0151s&eacute;g, k&eacute;nyelmes munkaid\u0151 &eacute;s munkarend, t&aacute;mogat&oacute; vezet\u0151s&eacute;g, rugalmas, &ouml;sszetart&oacute; csapat.&ldquo;<\/p>\\n<p>N&aacute;lunk nem csup&aacute;n &bdquo;egy hang&rdquo; leszel a telefonban, hanem egy t&aacute;mogat&oacute; csapat fontos tagja.<\/p>\\n<p><strong>T&eacute;ged keres&uuml;nk, ha<br \/><\/strong>Nincs sz&uuml;ks&eacute;ged t&ouml;k&eacute;letes &ouml;n&eacute;letrajzra.<br \/>Ami igaz&aacute;n sz&aacute;m&iacute;t:<\/p>\\n<ul>\\n<li><strong>Magabiztos n&eacute;met nyelvtud&aacute;s<\/strong>sal <strong>(C1 szint)<\/strong> rendelkezel sz&oacute;ban &eacute;s &iacute;r&aacute;sban.<\/li>\\n<li><strong>&Eacute;rdekel az &eacute;rt&eacute;kes&iacute;t&eacute;s<\/strong>, &eacute;s <strong>meggy\u0151z\u0151<\/strong>en, ugyanakkor udvariasan tudsz &eacute;rvelni.<\/li>\\n<li><strong>Kommunik&aacute;ci&oacute;d udvarias<\/strong>, partnerk&ouml;zpont&uacute; &eacute;s tiszteletteljes.<\/li>\\n<li><strong>K&eacute;szen &aacute;llsz arra, hogy<\/strong> meetingek, k&eacute;pz&eacute;sek &eacute;s tov&aacute;bbk&eacute;pz&eacute;sek alkalm&aacute;val <strong>esetenk&eacute;nt a p&eacute;csi irod&aacute;nkba utazz<\/strong>.<\/li>\\n<li><strong>Rugalmas<\/strong>an tudod v&aacute;llalni a <strong>m\u0171szakok<\/strong>at egy rot&aacute;ci&oacute;s rendszer szerint az &uuml;gyf&eacute;lszolg&aacute;lat nyitvatart&aacute;si idej&eacute;ben (h&eacute;tf\u0151t\u0151l p&eacute;ntekig 07:30 &eacute;s 20:00 &oacute;ra k&ouml;z&ouml;tt, szombaton 09:00 &eacute;s 17:00 &oacute;ra k&ouml;z&ouml;tt).<\/li>\\n<li>Szereted az <strong>&uacute;j eszk&ouml;z&ouml;ket &eacute;s technol&oacute;gi&aacute;kat<\/strong>, &eacute;s sz&iacute;vesen saj&aacute;t&iacute;tasz el &uacute;j megold&aacute;sokat<\/li>\\n<\/ul>\\n<p>Tapasztalattal rendelkezel az &uuml;gyf&eacute;lszolg&aacute;lat ter&uuml;let&eacute;n? Szuper, de nem elv&aacute;r&aacute;s.<\/p>\\n<p><strong>Amit k&iacute;n&aacute;lunk<br \/><\/strong>Hisz&uuml;nk abban, hogy egy j&oacute; munkahely t&aacute;mogatja az &eacute;letviteledet, &eacute;s fejl\u0151d&eacute;si lehet\u0151s&eacute;get is biztos&iacute;t.<br \/>Ez&eacute;rt n&aacute;lunk a k&ouml;vetkez\u0151kre sz&aacute;m&iacute;thatsz:<\/p>\\n<ul>\\n<li><strong>Hat&aacute;rozatlan<\/strong> idej\u0171 munkaszerz\u0151d&eacute;s.<\/li>\\n<li><strong>Fix &oacute;rab&eacute;r<\/strong>t kapsz, amelyet <strong>vonz&oacute; b&oacute;nusz<\/strong>, cafeteria,<strong> jutal&eacute;krendszer<\/strong> &eacute;s utaz&aacute;si t&aacute;mogat&aacute;s eg&eacute;sz&iacute;t ki<\/li>\\n<li><strong>Teljes vagy r&eacute;szmunkaid\u0151s<\/strong> foglalkoztat&aacute;s (<strong>heti legal&aacute;bb 30 &oacute;ra<\/strong>), az ig&eacute;nyeidhez igaz&iacute;tva.<\/li>\\n<li>A m&aacute;sodik munkanapodt&oacute;l kezdve <strong>100%-os otthoni munkav&eacute;gz&eacute;si lehet\u0151s&eacute;g<\/strong>et biztos&iacute;tunk. A sz&uuml;ks&eacute;ges eszk&ouml;z&ouml;ket az els\u0151 munkanapodon, p&eacute;csi irod&aacute;nkban adjuk &aacute;t neked.<\/li>\\n<li><strong>Intenz&iacute;v<\/strong>, teljes munkaid\u0151s <strong>betan&iacute;t&aacute;s<\/strong> tapasztalt tr&eacute;nereink vezet&eacute;s&eacute;vel.<\/li>\\n<li>Rendszeres coachingot, workshopokat &eacute;s <strong>tov&aacute;bbk&eacute;pz&eacute;sek<\/strong>et biztos&iacute;tunk - <strong>modern technol&oacute;giai t&aacute;mogat&aacute;ssal<\/strong>.<\/li>\\n<li>Bels\u0151 <strong>tov&aacute;bbk&eacute;pz&eacute;sek &eacute;s karrierlehet\u0151s&eacute;gek<\/strong>, ak&aacute;r vil&aacute;gszerte.<\/li>\\n<li>K&uuml;l&ouml;nb&ouml;z\u0151 &nbsp;rendezv&eacute;nyek, mint p&eacute;ld&aacute;ul <strong>c&eacute;ges partyk<\/strong>.<\/li>\\n<li><strong>Nyitott<\/strong>, motiv&aacute;lt <strong>&eacute;s t&aacute;mogat&oacute; csapat<\/strong>, amely &ouml;r&ouml;mmel v&aacute;rja &uacute;j koll&eacute;g&aacute;it.<\/li>\\n<\/ul>\\n<p><strong>Jelentkez&eacute;s<br \/><\/strong>Ha &uacute;gy &eacute;rzed, ez lehet a k&ouml;vetkez\u0151 l&eacute;p&eacute;s a karrieredben, &ouml;r&ouml;mmel megismern&eacute;nk.<\/p>\\n<p>A jelentkez&eacute;s egyszer\u0171:<\/p>\\n<ol>\\n<li><strong>Kattints a \\\"Jelentkez&eacute;s\\\"-re.<\/strong><\/li>\\n<li><strong>Adatok megad&aacute;sa<\/strong><\/li>\\n<li><strong>K&eacute;sz<\/strong><\/li>\\n<\/ol>\\n<p>&Aacute;ltal&aacute;ban 4 munkanapon bel&uuml;l felvessz&uuml;k veled a kapcsolatot.<\/p>\\n<p><strong>M&eacute;g maradtak k&eacute;rd&eacute;seid?<\/strong> Virtual asszisztens&uuml;nk, &bdquo;Dot&rdquo;, a +3670 7785-276-os WhatsApp-sz&aacute;mon, valamint a Facebook Messengeren kereszt&uuml;l a nap 24 &oacute;r&aacute;j&aacute;ban rendelkez&eacute;sedre &aacute;ll, &eacute;s k&eacute;szs&eacute;ggel seg&iacute;t neked.<\/p>\\n<p><strong>Csapatunk ezen a c&iacute;men dolgozik<br \/><\/strong>Concentrix Services Hungary Kft.<br \/>P&eacute;cs, R&aacute;k&oacute;czi &uacute;t 60, 7621 Ungarn&nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p>vagy <strong>100% home office Magyarorsz&aacute;g ter&uuml;let&eacute;n<\/strong><\/p>\\n<div>\\n<p><strong>A Concentrix elk&ouml;telezett az es&eacute;lyegyenl\u0151s&eacute;g mellett&nbsp;<br \/><\/strong><em>B&uuml;szk&eacute;k vagyunk arra, hogy csapatk&eacute;nt &eacute;s v&aacute;llalatk&eacute;nt vil&aacute;gszerte egys&eacute;gesek vagyunk. Elk&ouml;telezettek vagyunk amellett, hogy minden jelentkez\u0151nek egyenl\u0151 es&eacute;lyeket biztos&iacute;tsunk, &eacute;s olyan munkak&ouml;rnyezetet teremts&uuml;nk, amely diszkrimin&aacute;ci&oacute;t&oacute;l &eacute;s zaklat&aacute;st&oacute;l mentes. Minden felv&eacute;teli elj&aacute;r&aacute;sunk az &uuml;zleti sz&uuml;ks&eacute;gleteken, a munkak&ouml;ri k&ouml;vetelm&eacute;nyeken &eacute;s a szakmai k&eacute;pes&iacute;t&eacute;seken alapul, tekintet n&eacute;lk&uuml;l sz&aacute;rmaz&aacute;sra, &eacute;letkorra, nemi identit&aacute;sra, szexu&aacute;lis ir&aacute;nyults&aacute;gra, vall&aacute;sra, csal&aacute;di &aacute;llapotra vagy sz&uuml;l\u0151i st&aacute;tuszra, nemzetis&eacute;gre, fogyat&eacute;koss&aacute;gra vagy m&aacute;s, a hat&aacute;lyos nemzeti t&ouml;rv&eacute;nyek &aacute;ltal v&eacute;dett besorol&aacute;sra.&nbsp;<\/em><\/p>\\n<p><strong>Munkav&aacute;llal&aacute;si enged&eacute;ly<\/strong>&nbsp;<br \/>A magyar jogszab&aacute;lyoknak megfelel\u0151en erre a poz&iacute;ci&oacute;ra csak olyan p&aacute;ly&aacute;z&oacute;k jelentkez&eacute;s&eacute;t vessz&uuml;k figyelembe, akik &eacute;rv&eacute;nyes magyarorsz&aacute;gi munkav&aacute;llal&aacute;si enged&eacute;llyel rendelkeznek.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<br \/>#WAH<\/p>\",\"ats_external_id\":\"HU-1138\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"part_time\",\"salary\":\"3240\",\"salary_type\":\"hourly\",\"salary_currency\":\"HUF\",\"updated_at\":\"2026-09-10T07:53:18.542+02:00\",\"created_at\":\"2026-09-07T09:16:16.155+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTM4?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTM4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"hu\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1622\",\"campaign_id\":\"1137\",\"campaign_title\":\"GTM \/ HU \/ P\u00c9C \/ VF SOHO \/ Hungarian_new\",\"campaign_type\":\"job_application\",\"job_title\":\"\u00dcgyf\u00e9lszolg\u00e1lati oper\u00e1tor (m\/w\/d) - n\u00e9met nyelv\u0171 B2B \u00fcgyf\u00e9lszolg\u00e1lat (Sales)\",\"street\":\"R\u00e1k\u00f3czi \u00fat 60\",\"address\":\"R\u00e1k\u00f3czi \u00fat 60\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":\"Baranya\",\"country\":\"Hungary\",\"short_description\":\"Ind\u00edtsd el a karriered P\u00e9csen!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Besz&eacute;lsz n&eacute;met&uuml;l? Akkor j&oacute; helyen j&aacute;rsz!<br \/><\/strong>A t&ouml;bbit megtan&iacute;tjuk neked. Jelentkezz most <strong>&uuml;gyf&eacute;lszolg&aacute;lati oper&aacute;tornak (m\/w\/d) a n&eacute;met nyelv\u0171 B2B sales<\/strong> csapatunkba &ndash; ak&aacute;r tapasztalat n&eacute;lk&uuml;l!<\/p>\\n<p><strong>A legfontosabb tudnival&oacute;k<\/strong><\/p>\\n<ul>\\n<li>Alapb&eacute;r: br. 3.240 Ft\/&oacute;ra<\/li>\\n<li>Tov&aacute;bbi kereseti lehet\u0151s&eacute;g teljes&iacute;tm&eacute;nyalap&uacute; juttat&aacute;ssal, cafeteri&aacute;val &eacute;s jutal&eacute;kkal<\/li>\\n<li>&Uuml;gyf&eacute;lszolg&aacute;lat nyelve: <strong>n&eacute;met (C1)<\/strong><\/li>\\n<li>Teljes vagy r&eacute;szmunkaid\u0151ben (heti minimum 30 &oacute;ra)<\/li>\\n<li>Munkaid\u0151: h&eacute;tf\u0151t\u0151l p&eacute;ntekig 07:30-20:00 &oacute;ra k&ouml;z&ouml;tt, szombatonk&eacute;nt 09:00&ndash;17:00 &oacute;ra k&ouml;z&ouml;tt<\/li>\\n<li>Munkav&eacute;gz&eacute;s helye: <strong>P&eacute;cs<\/strong> - hibrid modell lehets&eacute;ges<\/li>\\n<li>P&aacute;lyam&oacute;dos&iacute;t&oacute;k &eacute;s egyetemist&aacute;k jelentkez&eacute;s&eacute;t is v&aacute;rjuk<\/li>\\n<li>Munk&aacute;dat modern AI-eszk&ouml;z&ouml;k seg&iacute;tik<\/li>\\n<li>Hat&aacute;rozatlan idej\u0171 munkaszerz\u0151d&eacute;s<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Mire sz&aacute;m&iacute;thatsz?<br \/><\/strong>Te leszel az &uuml;gyfelek els\u0151 kapcsolattart&oacute;ja telefonon &eacute;s e-mailen be&eacute;rkez\u0151 megkeres&eacute;seik sor&aacute;n.<br \/>Mindebben korszer\u0171 AI-eszk&ouml;z&ouml;k seg&iacute;tenek, amelyek leveszik a v&aacute;lladr&oacute;l a rutinfeladatokat, &iacute;gy t&ouml;bb id\u0151d marad a val&oacute;di &uuml;gyf&eacute;lt&aacute;mogat&aacute;sra. <strong>N&aacute;lunk az AI nem helyettes&iacute;t, hanem a csapatod r&eacute;sze<\/strong>.<\/p>\\n<p><strong><br \/>A mindennapjaid<br \/><\/strong><\/p>\\n<ul>\\n<li><strong>Kisv&aacute;llalkoz&aacute;sok &eacute;s egy&eacute;ni v&aacute;llalkoz&oacute;k <\/strong>&uuml;zleti megkeres&eacute;seit kezeled az &uuml;gyf&eacute;lszolg&aacute;laton<\/li>\\n<li>Az &uuml;gyfelek ig&eacute;nyei &eacute;s az adott helyzet alapj&aacute;n v&aacute;laszolsz a <strong>szerz\u0151d&eacute;sekkel, tarif&aacute;kkal &eacute;s sz&aacute;ml&aacute;z&aacute;ssal kapcsolatos k&eacute;rd&eacute;sek<\/strong>re &eacute;s k&eacute;r&eacute;sekre<\/li>\\n<li><strong>Proakt&iacute;van<\/strong> &eacute;s az &uuml;gyfelek ig&eacute;nyeire szabottan <strong>tan&aacute;csot adsz a lehets&eacute;ges term&eacute;kekr\u0151l<\/strong>, &eacute;s tov&aacute;bbi &eacute;rt&eacute;kes&iacute;t&eacute;si lehet\u0151s&eacute;geket val&oacute;s&iacute;tasz meg<\/li>\\n<li>T&aacute;mogatod az &uuml;gyfeleket <strong>hibabejelent&eacute;sek vagy technikai probl&eacute;m&aacute;k<\/strong> eset&eacute;n, <strong>els\u0151 szint\u0171 seg&iacute;ts&eacute;get<\/strong> ny&uacute;jtasz, illetve sz&uuml;ks&eacute;g eset&eacute;n <strong>tov&aacute;bb&iacute;tod<\/strong> a megkeres&eacute;st <strong>az illet&eacute;kes szakter&uuml;lethez<\/strong>.<\/li>\\n<li>Az &uuml;gyf&eacute;l el&eacute;gedetts&eacute;g&eacute;nek biztos&iacute;t&aacute;sa ut&aacute;n dokument&aacute;lod a kommunik&aacute;ci&oacute;t az <strong>&uuml;gyf&eacute;ladatb&aacute;zis<\/strong>ban.<\/li>\\n<li>Modern eszk&ouml;z&ouml;ket haszn&aacute;lsz, amelyek hat&eacute;konyabb&aacute; &eacute;s eredm&eacute;nyesebb&eacute; tesznek.<\/li>\\n<\/ul>\\n<p>Lesznek k&ouml;nnyebb &eacute;s kih&iacute;v&aacute;sokkal teli napok is &ndash; de n&aacute;lunk mindig fejl\u0151d&eacute;sben leszel.<\/p>\\n<p><strong>Amit game-changereink mondanak<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/xwrIPCO.png\\\" alt=\\\"\\\" width=\\\"114\\\" height=\\\"19\\\" \/> &bdquo;T&aacute;mogat&oacute; vezet\u0151s&eacute;g, k&eacute;nyelmes munkaid\u0151 &eacute;s munkarend, t&aacute;mogat&oacute; vezet\u0151s&eacute;g, rugalmas, &ouml;sszetart&oacute; csapat.&ldquo;<\/p>\\n<p>N&aacute;lunk nem csup&aacute;n &bdquo;egy hang&rdquo; leszel a telefonban, hanem egy t&aacute;mogat&oacute; csapat fontos tagja.<\/p>\\n<p><strong>T&eacute;ged keres&uuml;nk, ha<br \/><\/strong>Nincs sz&uuml;ks&eacute;ged t&ouml;k&eacute;letes &ouml;n&eacute;letrajzra.<br \/>Ami igaz&aacute;n sz&aacute;m&iacute;t:<\/p>\\n<ul>\\n<li><strong>Magabiztos n&eacute;met nyelvtud&aacute;s<\/strong>sal <strong>(C1 szint)<\/strong> rendelkezel sz&oacute;ban &eacute;s &iacute;r&aacute;sban.<\/li>\\n<li><strong>&Eacute;rdekel az &eacute;rt&eacute;kes&iacute;t&eacute;s<\/strong>, &eacute;s <strong>meggy\u0151z\u0151<\/strong>en, ugyanakkor udvariasan tudsz &eacute;rvelni.<\/li>\\n<li><strong>Kommunik&aacute;ci&oacute;d udvarias<\/strong>, partnerk&ouml;zpont&uacute; &eacute;s tiszteletteljes.<\/li>\\n<li><strong>Sz&iacute;vesen dolgozol a p&eacute;csi<\/strong>, belv&aacute;rosi <strong>irod&aacute;nkban<\/strong>, a betanul&aacute;si id\u0151t k&ouml;vet\u0151en pedig <strong>hibrid munkav&eacute;gz&eacute;si<\/strong> lehet\u0151s&eacute;get biztos&iacute;tunk.<\/li>\\n<li><strong>Rugalmas<\/strong>an tudod v&aacute;llalni a <strong>m\u0171szakok<\/strong>at egy rot&aacute;ci&oacute;s rendszer szerint az &uuml;gyf&eacute;lszolg&aacute;lat nyitvatart&aacute;si idej&eacute;ben (h&eacute;tf\u0151t\u0151l p&eacute;ntekig 07:30 &eacute;s 20:00 &oacute;ra k&ouml;z&ouml;tt, szombaton 09:00 &eacute;s 17:00 &oacute;ra k&ouml;z&ouml;tt).<\/li>\\n<li>Szereted az <strong>&uacute;j eszk&ouml;z&ouml;ket &eacute;s technol&oacute;gi&aacute;kat<\/strong>, &eacute;s sz&iacute;vesen saj&aacute;t&iacute;tasz el &uacute;j megold&aacute;sokat<\/li>\\n<\/ul>\\n<p>Tapasztalattal rendelkezel az &uuml;gyf&eacute;lszolg&aacute;lat ter&uuml;let&eacute;n? Szuper, de nem elv&aacute;r&aacute;s.<\/p>\\n<p><strong>Amit k&iacute;n&aacute;lunk<br \/><\/strong>Hisz&uuml;nk abban, hogy egy j&oacute; munkahely t&aacute;mogatja az &eacute;letviteledet, &eacute;s fejl\u0151d&eacute;si lehet\u0151s&eacute;get is biztos&iacute;t.<br \/>Ez&eacute;rt n&aacute;lunk a k&ouml;vetkez\u0151kre sz&aacute;m&iacute;thatsz:<\/p>\\n<ul>\\n<li><strong>Hat&aacute;rozatlan<\/strong> idej\u0171 munkaszerz\u0151d&eacute;s.<\/li>\\n<li><strong>Fix &oacute;rab&eacute;r<\/strong>t kapsz, amelyet <strong>vonz&oacute; b&oacute;nusz<\/strong>, cafeteria, <strong>jutal&eacute;krendszer<\/strong> &eacute;s utaz&aacute;si t&aacute;mogat&aacute;s eg&eacute;sz&iacute;t ki<\/li>\\n<li><strong>Teljes vagy r&eacute;szmunkaid\u0151s<\/strong> foglalkoztat&aacute;s (<strong>heti legal&aacute;bb 30 &oacute;ra<\/strong>), az ig&eacute;nyeidhez igaz&iacute;tva.<\/li>\\n<li>A betanul&aacute;si id\u0151szak ut&aacute;n <strong>meghat&aacute;rozott napokon otthoni munkav&eacute;gz&eacute;s<\/strong> lehet\u0151s&eacute;ge.<\/li>\\n<li><strong>Intenz&iacute;v<\/strong>, teljes munkaid\u0151s <strong>betan&iacute;t&aacute;s<\/strong> tapasztalt tr&eacute;nereink vezet&eacute;s&eacute;vel.<\/li>\\n<li>Rendszeres coachingot, workshopokat &eacute;s <strong>tov&aacute;bbk&eacute;pz&eacute;sek<\/strong>et biztos&iacute;tunk - <strong>modern technol&oacute;giai t&aacute;mogat&aacute;ssal<\/strong>.<\/li>\\n<li>Bels\u0151 <strong>tov&aacute;bbk&eacute;pz&eacute;sek &eacute;s karrierlehet\u0151s&eacute;gek<\/strong>, ak&aacute;r vil&aacute;gszerte.<\/li>\\n<li>K&uuml;l&ouml;nb&ouml;z\u0151 &nbsp;rendezv&eacute;nyek, mint p&eacute;ld&aacute;ul <strong>c&eacute;ges partyk<\/strong>.<\/li>\\n<li><strong>Nyitott<\/strong>, motiv&aacute;lt <strong>&eacute;s t&aacute;mogat&oacute; csapat<\/strong>, amely &ouml;r&ouml;mmel v&aacute;rja &uacute;j koll&eacute;g&aacute;it.<\/li>\\n<\/ul>\\n<p><strong>Jelentkez&eacute;s<br \/><\/strong>Ha &uacute;gy &eacute;rzed, ez lehet a k&ouml;vetkez\u0151 l&eacute;p&eacute;s a karrieredben, &ouml;r&ouml;mmel megismern&eacute;nk.<\/p>\\n<p>A jelentkez&eacute;s egyszer\u0171:<\/p>\\n<ol>\\n<li><strong>Kattints a \\\"Jelentkez&eacute;s\\\"-re.<\/strong><\/li>\\n<li><strong>Adatok megad&aacute;sa<\/strong><\/li>\\n<li><strong>K&eacute;sz<\/strong><\/li>\\n<\/ol>\\n<p>&Aacute;ltal&aacute;ban 4 munkanapon bel&uuml;l felvessz&uuml;k veled a kapcsolatot.<\/p>\\n<p><strong>M&eacute;g maradtak k&eacute;rd&eacute;seid?<\/strong> Virtual asszisztens&uuml;nk, &bdquo;Dot&rdquo;, a +3670 7785-276-os WhatsApp-sz&aacute;mon, valamint a Facebook Messengeren kereszt&uuml;l a nap 24 &oacute;r&aacute;j&aacute;ban rendelkez&eacute;sedre &aacute;ll, &eacute;s k&eacute;szs&eacute;ggel seg&iacute;t neked.<\/p>\\n<p><strong>Csapatunk ezen a c&iacute;men dolgozik<br \/><\/strong>Concentrix Services Hungary Kft.<br \/>P&eacute;cs, R&aacute;k&oacute;czi &uacute;t 60, 7621 Ungarn&nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<div>\\n<p><strong>A Concentrix elk&ouml;telezett az es&eacute;lyegyenl\u0151s&eacute;g mellett&nbsp;<br \/><\/strong><em>B&uuml;szk&eacute;k vagyunk arra, hogy csapatk&eacute;nt &eacute;s v&aacute;llalatk&eacute;nt vil&aacute;gszerte egys&eacute;gesek vagyunk. Elk&ouml;telezettek vagyunk amellett, hogy minden jelentkez\u0151nek egyenl\u0151 es&eacute;lyeket biztos&iacute;tsunk, &eacute;s olyan munkak&ouml;rnyezetet teremts&uuml;nk, amely diszkrimin&aacute;ci&oacute;t&oacute;l &eacute;s zaklat&aacute;st&oacute;l mentes. Minden felv&eacute;teli elj&aacute;r&aacute;sunk az &uuml;zleti sz&uuml;ks&eacute;gleteken, a munkak&ouml;ri k&ouml;vetelm&eacute;nyeken &eacute;s a szakmai k&eacute;pes&iacute;t&eacute;seken alapul, tekintet n&eacute;lk&uuml;l sz&aacute;rmaz&aacute;sra, &eacute;letkorra, nemi identit&aacute;sra, szexu&aacute;lis ir&aacute;nyults&aacute;gra, vall&aacute;sra, csal&aacute;di &aacute;llapotra vagy sz&uuml;l\u0151i st&aacute;tuszra, nemzetis&eacute;gre, fogyat&eacute;koss&aacute;gra vagy m&aacute;s, a hat&aacute;lyos nemzeti t&ouml;rv&eacute;nyek &aacute;ltal v&eacute;dett besorol&aacute;sra.&nbsp;<\/em><\/p>\\n<p><strong>Munkav&aacute;llal&aacute;si enged&eacute;ly<\/strong>&nbsp;<br \/>A magyar jogszab&aacute;lyoknak megfelel\u0151en erre a poz&iacute;ci&oacute;ra csak olyan p&aacute;ly&aacute;z&oacute;k jelentkez&eacute;s&eacute;t vessz&uuml;k figyelembe, akik &eacute;rv&eacute;nyes magyarorsz&aacute;gi munkav&aacute;llal&aacute;si enged&eacute;llyel rendelkeznek.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"HU-1137\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"part_time\",\"salary\":\"3240\",\"salary_type\":\"hourly\",\"salary_currency\":\"HUF\",\"updated_at\":\"2026-09-10T07:53:53.078+02:00\",\"created_at\":\"2026-09-07T08:50:11.447+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTM3?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTM3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"hu\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"870\",\"campaign_id\":\"25456\",\"campaign_title\":\"Associate, Operations Reporting R1757411\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Operations Reporting\",\"street\":\"PHL Bonifacio Global City - Bonifacio One Technology Tower\",\"address\":\"PHL Bonifacio Global City - Bonifacio One Technology Tower\",\"city\":\"Bonifacio Global City\",\"state\":\"National Capital Region\",\"postal_code\":\"1634\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Associate, Operations Reporting position is primarily responsible for the daily production of reports, special report inquiries, and related distribution. This position analyzes existing projects, provides consultation on reporting decisions, and assists in building processes as well as developing improved reports.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities<\/h2><p>\u2022 Produce ad hoc reports, trending data, and respond to client inquiries<\/p><p>\u2022 Provide consultation to business leaders on reporting needs, trend analysis and report improvement opportunities<\/p><p>\u2022 Coordinate the implementation of reporting processes<\/p><p>\u2022 Develop new reports\/graphs, production schedules, and additions\/deletions from existing reports<\/p><p>\u2022 Utilize new data sources for report development<\/p><p>\u2022 Communicate with project managers to understand client report needs<\/p><p>\u2022 Produce and verify daily electronic reports using reporting tools<\/p><p>\u2022 Distribute reports to internal and external clients via e-mail and electronic feeds<\/p><p>\u2022 Maintain existing reports as well as monthly and year-to-date summaries<\/p><p>\u2022 Develop trending reports on a request basis<\/p><p><\/p><h2>Candidate Profile<\/h2><p>\u2022 Bachelor&#39;s Degree in related field from a four-year college or university with two to four years of relevant experience preferred<\/p><p><\/p><p>\u2022 Experience with call center business and computer support systems preferred<\/p><p>\u2022 Knowledge of database technology, including Oracle or familiarity with SQL<\/p><p><\/p><p>\u2022 Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables<\/p><p><\/p><p>\u2022 Demonstrated knowledge of reporting solutions<\/p><p><\/p><p>\u2022 Demonstrated ability to advocate reporting solutions in support of customer business goals and strategies<\/p><p><\/p><p>\u2022 Strong communication skills, both written and verbal<\/p><p><\/p><p>\u2022 Proficient in Microsoft Office<\/p><p><\/p><p>\u2022 Self-starter, sense of urgency, and works well under pressure.<\/p><p>\u2022 Strong attention to detail.<\/p><p><\/p><p>\u2022 Sense of professionalism and ability to develop relationships.<\/p><p><\/p><h2>Career Framework Role<\/h2><p>Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills.\u00a0 Analyzes possible solutions using standard procedures and principles.\u00a0 Builds knowledge of the organization, processes and customers.\u00a0 Solves a range of straightforward problems.\u00a0 Receives a moderate level of guidance and direction<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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Facebook - 980000521\",\"reference_id\":\"980000521\",\"custom_reference_id\":\"980000521\",\"company_reference_id\":null},{\"wid\":\"e98d9060e61501e484621c5df873aa95\",\"descriptor\":\"COGS (CORP) Reporting-Direct Billable\",\"reference_id\":\"CORPREP-DIRBIL\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"nicanor.deita@concentrix.com\"},\"first_name\":\"Nikko Deita (100553112)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1757411\",\"wid\":\"1c6bb0678b97102b6f96a9c0f2ec0000\",\"descriptor\":\"Associate, Operations Reporting\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"73\",\"campaign_id\":\"1503\",\"campaign_title\":\"Purchasing Executive- Procurement\",\"campaign_type\":\"job_application\",\"job_title\":\"Purchasing Executive\",\"street\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"address\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"postal_code\":\"50470\",\"region\":\"Malaysia\",\"country\":\"Malaysia\",\"short_description\":\"The Advisor II, Technical Support responds to basic to complex inquiries of a technical nature including hardware\/software, or other designated client products. This position assists external\/internal users of the client's technical products or services by answering questions and solving problems involved in their use.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Assist external\/internal users of the client&#39;s technical products or services; identify, investigate, research and provide resolution to user questions and problems<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Troubleshoot basic to complex customer issues that are technical in nature; including hardware, software, networking, or other designated client products<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Follow appropriate escalation path to resolve technical issues; including making follow up outbound calls to customers or other parties as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Solve problems that are generally unstructured and require extensive use of conceptual thinking skills<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Serve as a resource to other support personnel<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Log all incoming calls and accurately complete case notes in the call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High School Diploma and one year of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Achieve and maintain recognized and applicable technical certification(s)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Relevant technical expertise related to program (i.e. hardware, software, networking, data storage, troubleshooting, repair and sales)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Advanced knowledge of client technical systems<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently with minimal supervision<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels .<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Supplemental Geographical Information<\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education in related technical discipline with at least six months of call center experience or equivalent<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u2022 Ability to resolve moderate to difficult technical issues<\/p><p>\u2022 Ability to learn client technical systems<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Title: Senior Technical Program Manager \u2014 Metric Governance &amp; Semantic Layer<\/b><\/p><p><b>Location: Remote role<\/b><\/p><p><\/p><p><b>Position Summary<\/b><\/p><p>Concentrix is seeking a <b>Senior Technical Program Manager \u2014 Metric Governance &amp; Semantic Layer<\/b> to support high-impact metric governance, metric rationalization, and semantic layer initiatives. In this demanding role, you will bring structure, clarity, and momentum to complex data and engineering workstreams while partnering closely with stakeholders, engineers, and leadership.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><ul><li>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/li><li>Lead daily scrum ceremonies to review, prioritize, and advance backlog items across metric governance and semantic layer workstreams.<\/li><li>Partner with cross-functional stakeholders to work through backlogs of metrics requiring analysis, rationalization, and readiness review.<\/li><li>Collaborate with engineering teams to support the design and implementation of metric automation capabilities.<\/li><li>Work with engineers and product partners to support the design and implementation of a metric governance user interface.<\/li><li>Support data analysis activities to help ensure information is prepared, validated, and ready for consumption in the metric catalog.<\/li><li>Engage leadership to understand requirements, align priorities, clarify decisions, and communicate progress.<\/li><li>Drive program structure, accountability, and execution across data, product, engineering, and business teams.<\/li><li>Support change management and stakeholder engagement efforts to promote adoption of metric governance processes and tools.<\/li><li>Identify risks, dependencies, and blockers, and proactively coordinate resolution to maintain delivery momentum.<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p><b>Concentrix is a great match if you:<\/b><\/p><ul><li>7&#43; years of experience required. Have experience as a Technical Program Manager, Program Manager, Product Manager, Scrum Master, or similar role supporting complex technology or data initiatives.<\/li><li>Bring strong experience with data, data modeling, data engineering concepts, reporting, and metric creation.<\/li><li>Understand semantic layer concepts and how governed metrics support consistent, trusted business reporting.<\/li><li>Can quickly onboard into a fast-moving environment and create structure where workstreams are complex or evolving.<\/li><li>Are skilled at managing backlogs, facilitating scrum routines, driving follow-ups, and keeping teams aligned on priorities.<\/li><li>Communicate clearly and confidently with engineering teams, business partners, and leadership stakeholders.<\/li><li>Have experience engaging stakeholders to gather requirements, clarify business needs, and support decision-making.<\/li><li>Are comfortable partnering with engineers on technical design discussions related to automation, UI capabilities, data readiness, and metric governance.<\/li><li>Bring strong change management, engagement, and program execution skills.<\/li><li>Are action-oriented, organized, and able to manage multiple priorities with urgency and precision.<\/li><\/ul><p><\/p><p><b>It will be a plus if you:<\/b><\/p><ul><li>Have direct experience supporting metric governance, metric rationalization, metric catalogs, or enterprise reporting standards.<\/li><li>Have worked on semantic layer implementation, governance, or adoption initiatives.<\/li><li>Have experience supporting data product, analytics platform, business intelligence, or reporting transformation programs.<\/li><li>Have hands-on familiarity with Agile delivery, scrum practices, backlog management, and cross-functional planning.<\/li><li>Have experience translating leadership requirements into actionable engineering, product, or data workstreams.<\/li><li>Prior telecom experience a plus.<\/li><\/ul><p><\/p><p>The base salary for this position is $92,250 to $120,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 09\/15\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies. <b> <\/b><\/p><p><\/p><p><b>#LI-Remote<\/b><\/p><p><b>#Concentrix<\/b><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1761861\",\"location\":\"Bellevue, Washington\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-09-10T00:04:43.202+08:00\",\"created_at\":\"2026-09-05T06:04:04.211+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTQ1MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/Senior-Technical-Program-Manager---Metric-Governance---Semantic-Layer_R1761861\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Product_Platform Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Bellevue\",\"state\":\"Washington\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"98006\",\"primary_location\":{\"id\":\"US-BEL-SE36T-01\",\"wid\":\"aab9687537f3010e6acc5f9d17770000\",\"descriptor\":\"USA Bellevue 13555 SE 36th Street\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"shabnam.siddiqui@concentrix.com\"},\"first_name\":\"Siddiqui, Shabnam\"},\"categories\":[{\"descriptor\":\"CF Product_Platform Management\"}],\"recruiters\":[{\"id\":\"102068529\",\"wid\":\"f7e6b52f369c1000fbb5b38514b30000\",\"descriptor\":\"Shabnam Siddiqui (102068529)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0351\",\"descriptor\":\"Sr. Product Manager (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-386262\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/Senior-Technical-Program-Manager---Metric-Governance---Semantic-Layer_R1761861\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/Senior-Technical-Program-Manager---Metric-Governance---Semantic-Layer_R1761861\/apply\",\"job_requisition_id\":\"R1761861\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"3d7dbbe9970d01113ff67a57a0f10000\",\"descriptor\":\"7077 - T_Mobile - PUSA2251\",\"reference_id\":\"PUSA2251\",\"custom_reference_id\":\"PUSA2251\",\"company_reference_id\":null},{\"wid\":\"1a48a07d65cf100bef1f992e043c0000\",\"descriptor\":\"COGS (CORP) Consulting SL\",\"reference_id\":\"CATCONSECTORDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"6a74779a197e011936fc9b9593da0000\",\"descriptor\":\"W0ZGV3 T-Mobile Secureid\",\"reference_id\":\"W0ZGV3\",\"custom_reference_id\":\"W0ZGV3\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"suraj.vijayakumar@concentrix.com\"},\"first_name\":\"Suraj Vijayakumar (102233521)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1761861\",\"wid\":\"2958163de10f102ad505572f380a0000\",\"descriptor\":\"Senior Technical Program Manager \u2014 Metric Governance & Semantic Layer\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>Original Title: Sr Technical Product Manager<\/p><p>Original JD:<\/p><p>We might have a need for a Senior TPM role to support our Metric Governance and Rationalizing work in support of the Semantic Layer.<\/p><p><\/p><p>This is a demanding role and would require someone who can easily onboard and hit the ground running.<\/p><p><br \/><b>Primary responsibility:<\/b><\/p><p><\/p><ul><li><span>Run daily scrum to go through backlog of work<\/span><\/li><li><span>Engage partners to help work through their backlog of metrics to be analyzed<\/span><\/li><li><span>Work with engineers to support design and implementation of metric automation<\/span><\/li><li><span>Work with engineers to support design and implementation of metric governance UI.<\/span><\/li><li><span>Support analysis of data to help ensure information is prepped and ready for consumption in the metric catalog<\/span><\/li><li><span>Engage leadership to understand requirements and to help<\/span><\/li><\/ul><p><\/p><p><b>Primary Skills\/Experience needed:<\/b><\/p><ul><li><span>Data, Data Modeling, Data Engineering<\/span><\/li><li><span>Reporting, Metric Creation<\/span><\/li><li><span>Semantic Layer<\/span><\/li><li><span>Communication, Engagement, Change Management<\/span><\/li><li><span>Product Management<\/span><\/li><li><span>Program Management<\/span><\/li><li><span>Scrum Master<\/span><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"873\",\"campaign_id\":\"25446\",\"campaign_title\":\"Director, Sales R1758410\",\"campaign_type\":\"job_application\",\"job_title\":\"Director, Partner Seller - NiCE\",\"street\":\"USA Work at Home\",\"address\":\"USA Work at Home\",\"city\":\"Brunswick\",\"state\":\"Georgia\",\"postal_code\":\"31523\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.\\nThe Sector seller is responsible for developing a sector-led sales strategy allowing Concentrix to address industries\u2019 unique needs and to create deals that align to the prospects\u2019 imperatives and solve their business problems. They achieve this though building a high profile within the sector\/market through leadership and becoming a genuine \u2018person of interest\u2019.  \\nThey will develop a priority list of targets within a sector or market, and they will nurture these into leads and will then manage the opportunities from initial sales qualification, through pursuit to close. To achieve this, they will assemble and lead a strong multifunctional team for each deal, which utilizes enterprise solution support, practice area expertise and the development of productive relationships with key buyers and decision-makers at the potential new clients. This is a strategic, individual contributor role who brings to bear the best of sales at Concentrix, within a high-culture team environment, that positively encourages growth and development.\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.<br \/>\u00a0<\/p><p>The Partner seller is responsible for proactively maintaining relations with Account executives on the Tech Partner side and proactively engages with Concentrix them to identify and pursuit opportunities. They also partner with Concentrix Account Executives within the Tech Partner vertical\/GEO and Enterprise Sellers to proactively discuss solutions and identify sell\/co-sell opportunities.<br \/>\u00a0<\/p><p>The Partner sellers lead the Partner interaction within opportunity from initial sales qualification to pursuit to close. This is a strategic, individual contributor role who bring to bear the best of sales at Concentrix within a high culture team environment that positively encourages\u00a0growth and development.<br \/>\u00a0<\/p><p><b>Responsibilities:<\/b><\/p><ul><li>Own joint revenue growth and pipeline creation with assigned strategic technology partner(s).<\/li><li>Identify, qualify, shape, and close opportunities (incl. partner-led and partner-influenced) in collaboration with CNX sales teams and CNX Alliance management teams<\/li><li>Build and maintain executive relationships with partner AEs, sellers, and alliance leaders to drive co-sell opportunities.<\/li><li>Act as the trusted expert on partner solutions and positioning differentiated CNX offerings to customers (incl. in collaboration with other members of CNX sales and AM teams).<\/li><li>Partner with CNX Marketing and Alliance management teams to develop and execute joint go-to-market plans, campaigns, events, and account strategies with partners.<\/li><li>Attends Partner and industry events per the annual plan including accountability for lead generation and further management.<br \/>\u00a0<\/li><\/ul><p><b>What experience are we looking for:<\/b><\/p><ul><li>Proven experience building and managing strategic relationships with NiCE, with strong knowledge of its technology portfolio and partner ecosystem.<\/li><li>Experience of working with tech services industry.<br \/>Successful track record in a quota-carrying sales role<br \/>targets.<\/li><li>Skilled in consultative and solution-based selling, with the ability to shape complex customer opportunities.<\/li><li>Experience operating effectively in a global, multicultural, and matrixed environment.<\/li><\/ul><p><\/p><p>The annual base salary range for this role is $160,000 to $210,000\u00a0plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<br \/>\u00a0<\/p><p>The deadline to apply for this role is September 18th, 2026.<br \/>\u00a0<\/p><p>If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the\u00a0<a href=\\\"https:\/\/www.concentrix.com\/resource\/job-applicant-privacy-notice-for-california-residents\/\\\" target=\\\"_blank\\\">Job Applicant Privacy Notice for California Residents<\/a><\/p><p>Concentrix is an Equal Opportunity\/Affirmative Action Employer including Disabled\/Vets.<\/p><p><\/p><p><\/p><p>To request a reasonable accommodation please click\u00a0<a href=\\\"https:\/\/jobs.concentrix.com\/global\/en\/reasonable-accomodation\\\" target=\\\"_blank\\\">here<\/a>.<\/p><p>If you wish to review the Affirmative Action Plan, please click\u00a0<a href=\\\"https:\/\/jobs.concentrix.com\/global\/en\/affirmative-action\\\" target=\\\"_blank\\\">here<\/a>.<\/p><p><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1758410\",\"location\":\"Brunswick, Georgia\",\"job_type\":\"full_time\",\"salary\":\"180000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-09-05T06:05:06.813+08:00\",\"created_at\":\"2026-09-05T04:03:52.555+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTQ0Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Director--Partner-Seller---NiCE_R1758410-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Brunswick\",\"state\":\"Georgia\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"31523\",\"primary_location\":{\"id\":\"JP_USA_Work_at_Home\",\"wid\":\"740544c0a47f011badfb3a791f116e5a\",\"descriptor\":\"USA Work at Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"liam.shannon@concentrix.com\"},\"first_name\":\"Shannon, Liam\"},\"categories\":[{\"descriptor\":\"CF Sales\"}],\"recruiters\":[{\"id\":\"101574283\",\"wid\":\"0a6bcbac870110239f72983a7a600000\",\"descriptor\":\"Liam Shannon (101574283)[C]\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1413\",\"descriptor\":\"Director, Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-385808\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Director--Partner-Seller---NiCE_R1758410-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Director--Partner-Seller---NiCE_R1758410-1\/apply\",\"job_requisition_id\":\"R1758410\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"66bf116b86871015723aace2e8dc0000\",\"descriptor\":\"W0ZV8F Corp_Catalyst Other\",\"reference_id\":\"W0ZV8F\",\"custom_reference_id\":\"W0ZV8F\",\"company_reference_id\":null},{\"wid\":\"1e32ba1ccd1210165cab2019559b0000\",\"descriptor\":\"(CORP) NA SPECIALST SALES - TECH & PRACTICES\",\"reference_id\":\"CONASPECIALSTS\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"e075ec49452710156f957cc2d7f90000\",\"descriptor\":\"23402 - Opexother - CORPCATOTH\",\"reference_id\":\"CORPCATOTH\",\"custom_reference_id\":\"CORPCATOTH\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"shaun.stratton@concentrix.com\"},\"first_name\":\"Shaun Stratton (102912954)\"},\"category_groups\":[{\"id\":\"CF Sales_Account Management Group\",\"wid\":\"0227dc387a0901ea4514e199ed6567ed\",\"descriptor\":\"Sales & Account Management Group\"}],\"job_requisition\":{\"id\":\"R1758410\",\"wid\":\"f83f12c13885102ad1be6af505190000\",\"descriptor\":\"Director, Partner Seller - NiCE\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_5\",\"wid\":\"0227dc387a0901c813f4eca7e0659532\",\"descriptor\":\"Grade 5\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"874\",\"campaign_id\":\"25445\",\"campaign_title\":\"Director, Sales R1758412\",\"campaign_type\":\"job_application\",\"job_title\":\"Director, Partner Seller - Google\",\"street\":\"USA Work at Home\",\"address\":\"USA Work at Home\",\"city\":\"Brunswick\",\"state\":\"Georgia\",\"postal_code\":\"31523\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.\\nThe Sector seller is responsible for developing a sector-led sales strategy allowing Concentrix to address industries\u2019 unique needs and to create deals that align to the prospects\u2019 imperatives and solve their business problems. They achieve this though building a high profile within the sector\/market through leadership and becoming a genuine \u2018person of interest\u2019.  \\nThey will develop a priority list of targets within a sector or market, and they will nurture these into leads and will then manage the opportunities from initial sales qualification, through pursuit to close. To achieve this, they will assemble and lead a strong multifunctional team for each deal, which utilizes enterprise solution support, practice area expertise and the development of productive relationships with key buyers and decision-makers at the potential new clients. This is a strategic, individual contributor role who brings to bear the best of sales at Concentrix, within a high-culture team environment, that positively encourages growth and development.\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><\/p><p>The Partner seller is responsible for proactively maintaining relations with Account executives on the Tech Partner side and proactively engages with Concentrix them to identify and pursuit opportunities. They also partner with Concentrix Account Executives within the Tech Partner vertical\/GEO and Enterprise Sellers to proactively discuss solutions and identify sell\/co-sell opportunities.<\/p><p><\/p><p>The Partner sellers lead the Partner interaction within opportunity from initial sales qualification to pursuit to close. This is a strategic, individual contributor role who bring to bear the best of sales at Concentrix within a high culture team environment that positively encourages\u00a0growth and development.<\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li>Own joint revenue growth and pipeline creation with assigned strategic technology partner(s).<\/li><li>Identify, qualify, shape, and close opportunities (incl. partner-led and partner-influenced) in collaboration with CNX sales teams and CNX Alliance management teams<\/li><li>Build and maintain executive relationships with partner AEs, sellers, and alliance leaders to drive co-sell opportunities.<\/li><li>Act as the trusted expert on partner solutions and positioning differentiated CNX offerings to customers (incl. in collaboration with other members of CNX sales and AM teams).<\/li><li>Partner with CNX Marketing and Alliance management teams to develop and execute joint go-to-market plans, campaigns, events, and account strategies with partners.<\/li><li>Attends Partner and industry events per the annual plan including accountability for lead generation and further management.<br \/>\u00a0<\/li><\/ul><p><b>What experience are we looking for:<\/b><\/p><ul><li>Proven experience building and managing strategic relationships with Google, with strong knowledge of its technology portfolio and partner ecosystem.<\/li><li>Experience of working with tech services industry.<br \/>Successful track record in a quota-carrying sales role<br \/>targets.<\/li><li>Skilled in consultative and solution-based selling, with the ability to shape complex customer opportunities.<\/li><li>Experience operating effectively in a global, multicultural, and matrixed environment.<\/li><\/ul><p><\/p><p>The annual base salary range for this role is $160,000 to $210,000\u00a0plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<br \/>\u00a0<\/p><p>The deadline to apply for this role is September 18th, 2026.<br \/>\u00a0<\/p><p>If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the\u00a0<a href=\\\"https:\/\/www.concentrix.com\/resource\/job-applicant-privacy-notice-for-california-residents\/\\\" target=\\\"_blank\\\">Job Applicant Privacy Notice for California Residents<\/a><\/p><p>Concentrix is an Equal Opportunity\/Affirmative Action Employer including Disabled\/Vets.<\/p><p><\/p><p><\/p><p><\/p><p>To request a reasonable accommodation please click\u00a0<a href=\\\"https:\/\/jobs.concentrix.com\/global\/en\/reasonable-accomodation\\\" target=\\\"_blank\\\">here<\/a>.<\/p><p>If you wish to review the Affirmative Action Plan, please click\u00a0<a href=\\\"https:\/\/jobs.concentrix.com\/global\/en\/affirmative-action\\\" target=\\\"_blank\\\">here<\/a>.<\/p><p><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1758412\",\"location\":\"Brunswick, Georgia\",\"job_type\":\"full_time\",\"salary\":\"180000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-09-05T06:05:06.807+08:00\",\"created_at\":\"2026-09-05T04:03:52.316+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTQ0NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Director--Partner-Seller---Google_R1758412\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Brunswick\",\"state\":\"Georgia\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"31523\",\"primary_location\":{\"id\":\"JP_USA_Work_at_Home\",\"wid\":\"740544c0a47f011badfb3a791f116e5a\",\"descriptor\":\"USA Work at Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"liam.shannon@concentrix.com\"},\"first_name\":\"Shannon, Liam\"},\"categories\":[{\"descriptor\":\"CF Sales\"}],\"recruiters\":[{\"id\":\"101574283\",\"wid\":\"0a6bcbac870110239f72983a7a600000\",\"descriptor\":\"Liam Shannon (101574283)[C]\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1413\",\"descriptor\":\"Director, Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-385845\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Director--Partner-Seller---Google_R1758412\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Director--Partner-Seller---Google_R1758412\/apply\",\"job_requisition_id\":\"R1758412\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"66bf116b86871015723aace2e8dc0000\",\"descriptor\":\"W0ZV8F Corp_Catalyst Other\",\"reference_id\":\"W0ZV8F\",\"custom_reference_id\":\"W0ZV8F\",\"company_reference_id\":null},{\"wid\":\"1e32ba1ccd1210165cab2019559b0000\",\"descriptor\":\"(CORP) NA SPECIALST SALES - TECH & PRACTICES\",\"reference_id\":\"CONASPECIALSTS\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"e075ec49452710156f957cc2d7f90000\",\"descriptor\":\"23402 - Opexother - CORPCATOTH\",\"reference_id\":\"CORPCATOTH\",\"custom_reference_id\":\"CORPCATOTH\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"shaun.stratton@concentrix.com\"},\"first_name\":\"Shaun Stratton (102912954)\"},\"category_groups\":[{\"id\":\"CF Sales_Account Management Group\",\"wid\":\"0227dc387a0901ea4514e199ed6567ed\",\"descriptor\":\"Sales & Account Management Group\"}],\"job_requisition\":{\"id\":\"R1758412\",\"wid\":\"b27b96c035d7102ad1de9dc9c5940000\",\"descriptor\":\"Director, Partner Seller - Google\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_5\",\"wid\":\"0227dc387a0901c813f4eca7e0659532\",\"descriptor\":\"Grade 5\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"875\",\"campaign_id\":\"25444\",\"campaign_title\":\"Director, Sales R1758413\",\"campaign_type\":\"job_application\",\"job_title\":\"Director, Partner Seller - Microsoft\",\"street\":\"USA Work at Home\",\"address\":\"USA Work at Home\",\"city\":\"Brunswick\",\"state\":\"Georgia\",\"postal_code\":\"31523\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.\\nThe Sector seller is responsible for developing a sector-led sales strategy allowing Concentrix to address industries\u2019 unique needs and to create deals that align to the prospects\u2019 imperatives and solve their business problems. They achieve this though building a high profile within the sector\/market through leadership and becoming a genuine \u2018person of interest\u2019.  \\nThey will develop a priority list of targets within a sector or market, and they will nurture these into leads and will then manage the opportunities from initial sales qualification, through pursuit to close. To achieve this, they will assemble and lead a strong multifunctional team for each deal, which utilizes enterprise solution support, practice area expertise and the development of productive relationships with key buyers and decision-makers at the potential new clients. This is a strategic, individual contributor role who brings to bear the best of sales at Concentrix, within a high-culture team environment, that positively encourages growth and development.\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.<br \/>\u00a0<\/p><p>The Partner seller is responsible for proactively maintaining relations with Account executives on the Tech Partner side and proactively engages with Concentrix them to identify and pursuit opportunities. They also partner with Concentrix Account Executives within the Tech Partner vertical\/GEO and Enterprise Sellers to proactively discuss solutions and identify sell\/co-sell opportunities.<br \/>\u00a0<\/p><p>The Partner sellers lead the Partner interaction within opportunity from initial sales qualification to pursuit to close. This is a strategic, individual contributor role who bring to bear the best of sales at Concentrix within a high culture team environment that positively encourages\u00a0growth and development.<br \/>\u00a0<\/p><p><b>Responsibilities:<\/b><\/p><ul><li>Own joint revenue growth and pipeline creation with assigned strategic technology partner(s).<\/li><li>Identify, qualify, shape, and close opportunities (incl. partner-led and partner-influenced) in collaboration with CNX sales teams and CNX Alliance management teams<\/li><li>Build and maintain executive relationships with partner AEs, sellers, and alliance leaders to drive co-sell opportunities.<\/li><li>Act as the trusted expert on partner solutions and positioning differentiated CNX offerings to customers (incl. in collaboration with other members of CNX sales and AM teams).<\/li><li>Partner with CNX Marketing and Alliance management teams to develop and execute joint go-to-market plans, campaigns, events, and account strategies with partners.<\/li><li>Attends Partner and industry events per the annual plan including accountability for lead generation and further management.<br \/>\u00a0<\/li><\/ul><p><b>What experience are we looking for:<\/b><\/p><ul><li>Proven experience building and managing strategic relationships with Microsoft, with strong knowledge of its technology portfolio and partner ecosystem.<\/li><li>Experience of working with tech services industry.<br \/>Successful track record in a quota-carrying sales role<br \/>targets.<\/li><li>Skilled in consultative and solution-based selling, with the ability to shape complex customer opportunities.<\/li><li>Experience operating effectively in a global, multicultural, and matrixed environment.<\/li><\/ul><p><\/p><p>The annual base salary range for this role is $160,000 to $210,000\u00a0plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><p><\/p><p>The deadline to apply for this role is September 18th, 2026.<\/p><p><\/p><p>If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the\u00a0<a href=\\\"https:\/\/www.concentrix.com\/resource\/job-applicant-privacy-notice-for-california-residents\/\\\" target=\\\"_blank\\\">Job Applicant Privacy Notice for California Residents<\/a><\/p><p>Concentrix is an Equal Opportunity\/Affirmative Action Employer including Disabled\/Vets.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p>\u2022<a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">English<\/a><\/p><p>\u2022<a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">Spanish<\/a><\/p><p>To request a reasonable accommodation please click\u00a0<a href=\\\"https:\/\/jobs.concentrix.com\/global\/en\/reasonable-accomodation\\\" target=\\\"_blank\\\">here<\/a>.<\/p><p>If you wish to review the Affirmative Action Plan, please click\u00a0<a href=\\\"https:\/\/jobs.concentrix.com\/global\/en\/affirmative-action\\\" target=\\\"_blank\\\">here<\/a>.<\/p><p><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1758413\",\"location\":\"Brunswick, Georgia\",\"job_type\":\"full_time\",\"salary\":\"180000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-09-05T06:05:06.514+08:00\",\"created_at\":\"2026-09-05T04:03:52.097+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTQ0NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Director--Partner-Seller---Microsoft_R1758413-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Brunswick\",\"state\":\"Georgia\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"31523\",\"primary_location\":{\"id\":\"JP_USA_Work_at_Home\",\"wid\":\"740544c0a47f011badfb3a791f116e5a\",\"descriptor\":\"USA Work at Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"liam.shannon@concentrix.com\"},\"first_name\":\"Shannon, Liam\"},\"categories\":[{\"descriptor\":\"CF Sales\"}],\"recruiters\":[{\"id\":\"101574283\",\"wid\":\"0a6bcbac870110239f72983a7a600000\",\"descriptor\":\"Liam Shannon (101574283)[C]\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1413\",\"descriptor\":\"Director, Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-385872\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Director--Partner-Seller---Microsoft_R1758413-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Director--Partner-Seller---Microsoft_R1758413-1\/apply\",\"job_requisition_id\":\"R1758413\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"66bf116b86871015723aace2e8dc0000\",\"descriptor\":\"W0ZV8F Corp_Catalyst Other\",\"reference_id\":\"W0ZV8F\",\"custom_reference_id\":\"W0ZV8F\",\"company_reference_id\":null},{\"wid\":\"1e32ba1ccd1210165cab2019559b0000\",\"descriptor\":\"(CORP) NA SPECIALST SALES - TECH & PRACTICES\",\"reference_id\":\"CONASPECIALSTS\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"e075ec49452710156f957cc2d7f90000\",\"descriptor\":\"23402 - Opexother - CORPCATOTH\",\"reference_id\":\"CORPCATOTH\",\"custom_reference_id\":\"CORPCATOTH\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"shaun.stratton@concentrix.com\"},\"first_name\":\"Shaun Stratton (102912954)\"},\"category_groups\":[{\"id\":\"CF Sales_Account Management Group\",\"wid\":\"0227dc387a0901ea4514e199ed6567ed\",\"descriptor\":\"Sales & Account Management Group\"}],\"job_requisition\":{\"id\":\"R1758413\",\"wid\":\"4019a8ac83e3102ad1b5b11f7d4d0000\",\"descriptor\":\"Director, Partner Seller - Microsoft\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_5\",\"wid\":\"0227dc387a0901c813f4eca7e0659532\",\"descriptor\":\"Grade 5\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"876\",\"campaign_id\":\"25414\",\"campaign_title\":\"Analyst, Benefits R1760546\",\"campaign_type\":\"job_application\",\"job_title\":\"Analyst, Benefits\",\"street\":\"USA Work at Home\",\"address\":\"USA Work at Home\",\"city\":\"Brunswick\",\"state\":\"Georgia\",\"postal_code\":\"31523\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"The Analyst, Benefits is responsible for supporting Concentrix Total Rewards strategy by evaluating, analyzing, implementing, and administering benefit programs that align to our business strategy and are designed to attract, reward, and retain highly qualified employees.\",\"long_description\":\"<h3><span><span><b>Location Requirement:<\/b> \u00a0U.S.<\/span><br \/><span><b>Schedule:<\/b> Monday\u2013Friday, 9:00 a.m.\u20135:00 p.m. dayshift<\/span><\/span><br \/><br \/>The Analyst, Benefits is responsible for supporting Concentrix Total Rewards strategy by evaluating, analyzing, implementing, and administering benefit programs that align to our business strategy and are designed to attract, reward, and retain highly qualified employees.<br \/><b><span>Job Description<\/span> <\/b><\/h3><h3><span><span>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/span><\/span><\/h3><h3><span><span>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/span><\/span><br \/>\u00a0<\/h3><h3><span><span>Join us and be part of this journey towards greater opportunities and brighter futures.<\/span><\/span><\/h3><ul><li>Analyze and implement the organization&#39;s benefit programs including, but not limited to, health and welfare plans, retirement plans, executive benefit programs, local allowances, voluntary benefit programs, discount programs or benefit technology and tools<\/li><li>Gather, maintain, analyze, and report on various types of benefit information and data to assist management in effective decision making, develop clear visuals to communicate findings<\/li><li>Partner with stakeholders to implement innovative, creative, and proactive benefit solutions that are consistent with the organization&#39;s overall strategies<\/li><li>Reviews and approves benefit coverage and costs as required by local authorities<\/li><li>Execute design, testing and implementation and ongoing file management of the benefits programs and processes<\/li><li>Responds to requests for information as required by the leave process and monitors process\/benefits impact throughout the entire leave cycle<\/li><li>Review and approve proposed benefit adjustments for compliance\/adherence to established guidelines, policies, and practices<\/li><li>Evaluate programs and reviews trends, changes in legislation\/regulation, and\/or advancements in technology to make recommendations for changes and improvements<\/li><li>May assist with participation and analysis of global or local benefit surveys<\/li><\/ul><h3><br \/><b>Qualifications:<\/b><\/h3><ul><li>2 - 4 Years of Experience.<\/li><li>Bachelor&#39;s Degree Preferred.<\/li><li>Experience with Workday preferred.<\/li><li>Strong communication skills, both written and verbal.<\/li><li>Proficient Microsoft Office skills; Advanced Excel skills.<\/li><li>Ability to multi-task, prioritize, and meet timelines on deliverables.<\/li><li>Self-starter, sense of urgency, and works well under pressure in a virtual environment.<\/li><li>Excellent attention to detail.<\/li><li>Demonstrated ability to comprehend, analyze, and interpret.<\/li><\/ul><h3><br \/><span><span><b>What&#39;s in it for you<\/b><\/span><\/span><\/h3><h3><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/span><\/span><\/h3><h3><span><span>In this role, we offer benefits that help support your unique lifestyle:<\/span><\/span><\/h3><ul><li><h3><span>Base salary range of<span>\u00a0<\/span><b>$24\u2013$32 per hour<\/b>; pay rate will not be below applicable minimum wage<\/span><\/h3><\/li><\/ul><h3><span><span>Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies.<\/span><\/span><\/h3><h3><span><span>The deadline to apply for this position is <b>September 21, 2026<\/b>. This position is for an existing, immediate vacancy, and we are seeking to fill this role with an individual who can start as soon as possible.<\/span><\/span><br \/>\u00a0<\/h3><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><b><span><span>Disclaimer\u00a0\u00a0\u00a0<\/span><\/span><\/b>\u00a0<\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1760546\",\"location\":\"Brunswick, Georgia\",\"job_type\":\"full_time\",\"salary\":\"2080\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-09-12T06:04:21.569+08:00\",\"created_at\":\"2026-09-04T22:04:33.676+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTQxNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Analyst--Benefits_R1760546\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Total Rewards\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f019ffd5ab376c10f1b38\",\"descriptor\":\"Concentrix Solutions Corporation\",\"reference_id\":\"CUSA\",\"organization_reference_id\":\"CUSA\"},\"location\":{\"city\":\"Brunswick\",\"state\":\"Georgia\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"31523\",\"primary_location\":{\"id\":\"JP_USA_Work_at_Home\",\"wid\":\"740544c0a47f011badfb3a791f116e5a\",\"descriptor\":\"USA Work at Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"andreamae.austria@concentrix.com\"},\"first_name\":\"Austria, Andrea Mae\"},\"categories\":[{\"descriptor\":\"CF Total Rewards\"}],\"recruiters\":[{\"id\":\"103269707\",\"wid\":\"e5404d89ac311003ca67b8201c9f0000\",\"descriptor\":\"Andrea Mae Austria (103269707)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0975\",\"descriptor\":\"Analyst, Benefits\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-386568\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Analyst--Benefits_R1760546\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Analyst--Benefits_R1760546\/apply\",\"job_requisition_id\":\"R1760546\"}],\"organizations\":[{\"wid\":\"aa4174ca830210165c8391051f430000\",\"descriptor\":\"(GEO) COMPENSATION & BENEFITS\",\"reference_id\":\"GEOCOMPENSATION\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"2f58cf18c1cc1015721e029087c40000\",\"descriptor\":\"W0ZVFC Nageo_Cso\",\"reference_id\":\"W0ZVFC\",\"custom_reference_id\":\"W0ZVFC\",\"company_reference_id\":null},{\"wid\":\"651a380fec8410156f87cbb0b96e0000\",\"descriptor\":\"23194 - Opexother - NAGEOCSO\",\"reference_id\":\"NAGEOCSO\",\"custom_reference_id\":\"NAGEOCSO\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f019ffd5ab376c10f1b38\",\"descriptor\":\"Concentrix Solutions Corporation\",\"reference_id\":\"CUSA\",\"custom_reference_id\":null,\"company_reference_id\":\"CUSA\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"susan.schneider@concentrix.com\"},\"first_name\":\"Sue Schneider (102835376)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1760546\",\"wid\":\"fa51a469f13a102abd75fc9295330000\",\"descriptor\":\"Analyst, Benefits\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-15\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><\/p><p><\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"877\",\"campaign_id\":\"25412\",\"campaign_title\":\"Sr. Assistant, Regulatory Compliance R1760781\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistant Regulatory Compliance (License Coordinator) Temporary role (Remote)\",\"street\":\"USA MO Work-at-Home\",\"address\":\"USA MO Work-at-Home\",\"city\":\"USA\",\"state\":\"Missouri\",\"postal_code\":\"65101\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<h3><span>Job Title:<\/span><br \/><span><span><b>Assistant Regulatory Compliance (License Coordinator) \u2014 Work at Home<\/b><\/span><\/span><\/h3><h3><span><span><b>Location Requirement:<\/b> \u00a0U.S.<\/span><br \/><span><b>Schedule:<\/b> Monday\u2013Friday, 8:00 a.m.\u20134:30 p.m. dayshift<\/span><\/span><br \/><br \/><b><span>Job Description<\/span> <\/b><\/h3><h3><span><span>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/span><\/span><\/h3><h3><span><span>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/span><\/span><\/h3><h3><span><span>Join us and be part of this journey towards greater opportunities and brighter futures.<\/span><\/span><br \/><br \/><b>Job details:<\/b><\/h3><h3><span><span>As an <b>Assistant Regulatory Compliance \u2014 License Coordinator<\/b>, you will support agent onboarding, licensing, appointments, and related compliance activities for our client program. This is a <b>Work at Home position<\/b> for US based applicants, supporting a <b>Monday through Friday, 8:00 a.m. to 4:30 p.m. dayshift schedule<\/b>.<\/span><\/span><\/h3><h3><span><span>This role is a strong fit for someone who is organized, detail-oriented, comfortable managing timelines, and ready to learn while helping new hires move through licensing and onboarding requirements with confidence.<\/span><\/span><\/h3><p><br \/><b>Essential Responsibilities:<\/b><\/p><ul><li><h3><span>Act as the site-level agent\/representative onboarding and licensing contact between the Vendor and Client<\/span><\/h3><\/li><li><h3><span>Oversee and report on timely licensing and appointment of agents<\/span><\/h3><\/li><li><h3><span>Order and schedule fingerprinting with new hires, where applicable<\/span><\/h3><\/li><li><h3><span>Conduct appropriate follow-up to respond to agent questions and help meet individual state resident and non-resident requirements and timelines<\/span><\/h3><\/li><li><h3><span>Manage other required onboarding activities as needed<\/span><\/h3><\/li><li><h3><span>Maintain accurate agent\/representative attribute files<\/span><\/h3><\/li><li><h3><span>Build and maintain strong working relationships with trainers<\/span><\/h3><\/li><li><h3><span>Support licensing activities with care, accuracy, and respect for privacy guidelines<\/span><br \/>\u00a0<\/h3><\/li><\/ul><h2><b><u>ESSENTIAL QUALIFICATIONS<\/u><\/b><\/h2><h3><span><span>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/span><\/span><\/h3><h3><span><span>Concentrix is a great match if you:<\/span><\/span><\/h3><ul><li><h3><span>Have a high school diploma<\/span><\/h3><\/li><li><h3><span>Bring intermediate to advanced understanding of Microsoft Windows, Microsoft Office, especially Excel, and common productivity tools<\/span><\/h3><\/li><li><h3><span>Are comfortable using computers and learning new systems as you go<\/span><\/h3><\/li><li><h3><span>Demonstrate excellent time management, organization, and prioritization skills<\/span><\/h3><\/li><li><h3><span>Can balance multiple priorities while maintaining accuracy and follow-through<\/span><\/h3><\/li><li><h3><span>Listen actively, communicate clearly, and collaborate well with others<\/span><\/h3><\/li><li><h3><span>Can negotiate and influence outcomes professionally<\/span><\/h3><\/li><li><h3><span>Are self-motivated, accountable, and able to thrive under pressure<\/span><\/h3><\/li><li><h3><span>Use analytical thinking to assess issues, identify root causes, follow processes, and drive solutions<\/span><\/h3><\/li><li><h3><span>Can compassionately handle sensitive background-related issues within licensing and privacy guidelines<\/span><\/h3><\/li><li><h3><span>Are comfortable working in a matrix leadership environment<\/span><\/h3><\/li><\/ul><h3><br \/><span><span>It will be a plus if you:<\/span><\/span><\/h3><ul><li><h3><span>Have experience with agent licensing<\/span><\/h3><\/li><li><h3><span>Have experience interacting with state Departments of Insurance<\/span><\/h3><\/li><\/ul><h3><br \/><span><span><b>What&#39;s in it for you<\/b><\/span><\/span><\/h3><h3><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/span><\/span><\/h3><h3><span><span>In this role, we offer benefits that help support your unique lifestyle:<\/span><\/span><\/h3><ul><li><h3><span>Base salary range of <b>$16\u2013$20 per hour<\/b>; pay rate will not be below applicable minimum wage<\/span><\/h3><\/li><\/ul><h3><span><span>Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies.<\/span><\/span><\/h3><h3><span><span>The deadline to apply for this position is <b>September 21, 2026<\/b>. This position is for an existing, immediate vacancy, and we are seeking to fill this role with an individual who can start as soon as possible.<\/span><\/span><br \/>\u00a0<\/h3><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><b><span>Disclaimer\u00a0\u00a0\u00a0<\/span><\/b>\u00a0<\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<br \/><br \/>\u00a0<\/p><p><b>Physical and Mental Requirements:<br \/>\u00a0<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<\/b><br \/>\u00a0<\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span><span>\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><\/span><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\"><span><u>English<\/u><\/span><\/a><span>\u00a0\u00a0 <\/span><\/p><p><span>\u00b7\u00a0\u00a0\u00a0<\/span><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\"><span><u>Spanish<\/u><\/span><\/a><span> <\/span><\/p><p><\/p><p><b>Accommodation:<\/b><br \/>\u00a0<\/p><p><span>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\"><span><u><span>app.acco&#64;concentrix.com<\/span><\/u><\/span><\/a><span>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b>Artificial Intelligence:<\/b><br \/>\u00a0<\/p><p><span>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span>Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span>\u00a0<\/span><\/p><h3><\/h3><p><b>Physical and Mental Requirements:<br \/>\u00a0<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<\/b><br \/>\u00a0<\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span><span>\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><\/span><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\"><span><u>English<\/u><\/span><\/a><span>\u00a0\u00a0 <\/span><\/p><p><span>\u00b7\u00a0\u00a0\u00a0<\/span><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\"><span><u>Spanish<\/u><\/span><\/a><span> <\/span><\/p><p><\/p><p><b>Accommodation:<\/b><br \/>\u00a0<\/p><p><span>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a href=\\\"mailto:app.acco@concentrix.com\\\" target=\\\"_blank\\\"><span><u><span>app.acco@concentrix.com<\/span><\/u><\/span><\/a><span>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b>Artificial Intelligence:<\/b><br \/>\u00a0<\/p><p><span>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span>Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span>\u00a0<\/span><\/p><h3><\/h3><p style=\\\"text-align:inherit\\\"><\/p><p style=\\\"text-align:left\\\">Location:<\/p>USA, MO, Work-at-Home<p style=\\\"text-align:inherit\\\"><\/p><p style=\\\"text-align:left\\\">Language Requirements:<\/p><p style=\\\"text-align:inherit\\\"><\/p><p style=\\\"text-align:left\\\">Time Type:<\/p>Full time2026-10-03<p><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1760781\",\"location\":\"USA, Missouri\",\"job_type\":\"full_time\",\"salary\":\"38480\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-09-11T04:03:56.731+08:00\",\"created_at\":\"2026-09-04T22:04:33.135+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTQxMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-MO-Work-at-Home\/Assistant-Regulatory-Compliance--License-Coordinator--Temporary-role--Remote-_R1760781\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Regulatory Compliance\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Missouri\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"65101\",\"primary_location\":{\"id\":\"US-WAH-MISSO-00\",\"wid\":\"b67da9176e3d1062f9deac32cd7bbdd8\",\"descriptor\":\"USA MO Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"andreamae.austria@concentrix.com\"},\"first_name\":\"Austria, Andrea Mae\"},\"categories\":[{\"descriptor\":\"CF Regulatory Compliance\"}],\"recruiters\":[{\"id\":\"103269707\",\"wid\":\"e5404d89ac311003ca67b8201c9f0000\",\"descriptor\":\"Andrea Mae Austria (103269707)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0364\",\"descriptor\":\"Sr. Assistant, Regulatory Compliance\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-386501\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-MO-Work-at-Home\/Assistant-Regulatory-Compliance--License-Coordinator--Temporary-role--Remote-_R1760781\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-MO-Work-at-Home\/Assistant-Regulatory-Compliance--License-Coordinator--Temporary-role--Remote-_R1760781\/apply\",\"job_requisition_id\":\"R1760781\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"dea71e653384017e0bd4b928f518e2b6\",\"descriptor\":\"W0ZCF9 CM Legal General-CRMLEGAL\",\"reference_id\":\"W0ZCF9\",\"custom_reference_id\":\"W0ZCF9\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801f1d2d5db943e06415d\",\"descriptor\":\"W0001 - Opexother - CRMLEGAL\",\"reference_id\":\"CRMLEGAL\",\"custom_reference_id\":\"CRMLEGAL\",\"company_reference_id\":null},{\"wid\":\"8f4c04bd6f4501f514c74b08721ae40e\",\"descriptor\":\"(REGION) Legal Compliance\",\"reference_id\":\"REGCOMPLIANCE\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"manuela.salazar@concentrix.com\"},\"first_name\":\"Manuela Salazar (300169540)\"},\"category_groups\":[{\"id\":\"CF Legal Group\",\"wid\":\"0227dc387a09016e11c0c5a1ec6563e1\",\"descriptor\":\"Legal Group\"}],\"job_requisition\":{\"id\":\"R1760781\",\"wid\":\"b27b96c035d7102abd32e483f7150000\",\"descriptor\":\"Assistant Regulatory Compliance (License Coordinator) Temporary role (Remote)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-15\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"878\",\"campaign_id\":\"25394\",\"campaign_title\":\"Trainer I R1757446\",\"campaign_type\":\"job_application\",\"job_title\":\"Trainer II\",\"street\":\"MYS Kuala Lumpur Nu Tower 2\",\"address\":\"MYS Kuala Lumpur Nu Tower 2\",\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"postal_code\":\"50470\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Trainer I is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of client programs to ensure superior workforce preparation with best in class service and delivery.  This position requires attaining and maintaining certification in the Trainer Certification Program (101\/102), provides mentoring to Program Ready Trainers, curriculum review and modification as needed, and evaluation of training programs using various feedback methods.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><ul><li>Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Utilize effective presentation and facilitation skills including creative training techniques and adult\/accelerated learning techniques using a variety of training delivery modalities in a classroom environment\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Accountable for achieving individual training performance metrics\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients<\/li><li>May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aids<\/li><li>Measure the effectiveness of training programs using various feedback methods \u2013 focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation\u00a0<\/li><li>Recommend curriculum modifications to Training Manager\/Supervisor on the basis of internal customer feedback and\/or Training Needs Analysis\u00a0<\/li><li>Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with two to four years of relevant experience preferred\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Strong communication skills, both written and verbal\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Proficient in\u00a0 Microsoft Office\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0<\/li><li>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable<\/li><li>Self-starter, sense of urgency, and works well under pressure\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Strong attention to detail\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Sense of professionalism and ability to develop good relationships\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><p>Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills<\/p><p>Analyzes possible solutions using standard procedures and principles<\/p><p>Builds knowledge of the organization, processes and customers Solves a range of straightforward problems<\/p><p>Receives a moderate level of guidance and direction<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1757446\",\"location\":\"Kuala Lumpur Sentral, Wilayah Persekutuan Kuala Lumpur\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-09-09T10:10:12.087+08:00\",\"created_at\":\"2026-09-04T22:04:26.683+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTM5NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur-Nu-Tower-2\/Trainer-II_R1757446\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315e94a52f7b7dac\",\"descriptor\":\"Concentrix CVG Malaysia Sdn. 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They collaborate with teams, develop documentation, analyze data to identify trends, and ensure the knowledge base is accurate, relevant, and easily accessible to users. This role can involve supporting the implementation of AI tools and evolving the organization's knowledge management practices.   They play a key role in ensuring that our frontline case managers have the ability to have key answers to complex issues at their fingertips.   Our guests deserve a seamless and consistent overall experience, and one that is best in class!\",\"long_description\":\"<h2><span>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<br \/>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<br \/>Join us and be part of this journey towards greater opportunities and brighter futures.<\/span><br \/><br \/>A knowledge base analyst gathers, organizes, analyzes, and maintains information within a company&#39;s knowledge base to improve decision-making, efficiency, and customer support. They collaborate with teams, develop documentation, analyze data to identify trends, and ensure the knowledge base is accurate, relevant, and easily accessible to users. This role can involve supporting the implementation of AI tools and evolving the organization&#39;s knowledge management practices. \u00a0 They play a key role in ensuring that our frontline case managers have the ability to have key answers to complex issues at their fingertips. \u00a0 Our guests deserve a seamless and consistent overall experience, and one that is best in class!<br \/><br \/><b><span>Job details:<\/span><\/b><\/h2><ul><li><h2><b>Content Management:<\/b><\/h2><\/li><\/ul><h2><span>Creating, editing, organizing, and updating knowledge base articles, technical documentation, and other relevant content.\u00a0<\/span><\/h2><h2><\/h2><ul><li><h2><b>Data Analysis:<\/b><\/h2><\/li><\/ul><h2><span>Gathering and analyzing data to identify trends, patterns, and areas for improvement within the knowledge base and overall knowledge management systems.\u00a0<\/span><\/h2><ul><li><h2><b>Collaboration:<\/b><\/h2><\/li><\/ul><h2><span>Working with various teams, such as training, quality, product development, and IT, to ensure information flows accurately and meets their needs.\u00a0<\/span><\/h2><ul><li><h2><b>Quality Assurance:<\/b><\/h2><\/li><\/ul><h2><span>Ensuring the knowledge base contains accurate, current, and customer-centric information.\u00a0<\/span><\/h2><ul><li><h2><b>Technology Support:<\/b><\/h2><\/li><\/ul><h2><span>Supporting the evaluation and implementation of technologies, including AI tools, to enhance the functionality and effectiveness of the knowledge base.\u00a0<\/span><\/h2><ul><li><h2><b>User Support &amp; Training:<\/b><\/h2><\/li><\/ul><h2><span>Assisting users in accessing and utilizing the knowledge base, which can include training employees on knowledge management tools.\u00a0<br \/><br \/><b>Qualifications:<\/b><\/span><\/h2><ul><li><h2>Highschool diploma or GED.\u00a0\u00a0<\/h2><\/li><li><h2>At least 1-2 years of customer service experience; automotive industry experience is preferred.\u00a0\u00a0<\/h2><\/li><li><h2>Experience in writing material, proof reading, developing process documents and process flows<\/h2><\/li><li><h2>Strong computer proficiency with the ability to navigate multiple applications.\u00a0\u00a0<\/h2><\/li><li><h2><b><i>Excellent<\/i><\/b>\u00a0written and verbal communication skills to effectively engage with customers.\u00a0\u00a0<\/h2><\/li><li><h2>A\u00a0<b><i>passion<\/i><\/b>\u00a0for the automotive industry with a propensity for problem-solving, while always maintaining a pleasant and professional manner\u00a0<\/h2><\/li><li><h2>Ability to work both independently and within a team, demonstrating patience, attention to detail, all while a focus on multi-task efficiency\u00a0<br \/><br \/>\u00a0<\/h2><\/li><\/ul><h2><span><b>What&#39;s in it for you:<\/b><br \/><br \/>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<br \/>In this role, we offer benefits that help support your unique lifestyle:<br \/>Base salary range of CAD 38,000 - 42,000 annually; pay rate will not be below applicable minimum wage<br \/>Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies.<br \/><br \/>The deadline to apply for this position is <b>September 25, 2026.<\/b> This position is for an existing, immediate vacancy, and we are seeking to fill this role with an individual who can start as soon as possible.<\/span><br \/>\u00a0<\/h2><h2><span>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/span><\/h2><h2><span>\u00a0<\/span><\/h2><h2><b><span><i>Disclaimer\u00a0\u00a0<\/i>\u00a0\u00a0<\/span><\/b><\/h2><h2><span>\u00a0<\/span><\/h2><h2><i><span>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/span><\/i><\/h2><h2><i><span>\u00a0<\/span><\/i><\/h2><h2><span>\u00a0<\/span><\/h2><p><b>Physical and Mental Requirements:\u00a0<br \/><\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br \/><b>Equal Opportunity Statement:<\/b><\/p><p><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><b>Reasonable Accommodation Statement:<\/b><\/p><p><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence (AI):<\/b><\/p><p><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><\/p><p><b>Work Authorization:<\/b><\/p><p><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered. 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Atendimento ao Cliente Lus\u00f3fono (M\/F) - Agadir\",\"campaign_type\":\"job_application\",\"job_title\":\"Consultor(a) de Atendimento ao Cliente Lus\u00f3fono (M\/F) - Agadir\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"agadir\",\"country\":\"Morocco\",\"short_description\":\"Junte-se \u00e0 equipa Concentrix hoje mesmo.\",\"long_description\":\"<div>\\n<h2>Quem somos?<\/h2>\\n<p><strong>Concentrix<\/strong> &eacute; uma empresa internacional presente em mais de 70 pa&iacute;ses. Somos especialistas na melhoria da experi&ecirc;ncia do cliente e na otimiza&ccedil;&atilde;o de processos empresariais. Ajudamos organiza&ccedil;&otilde;es a transformarem-se e a alcan&ccedil;arem a excel&ecirc;ncia num ambiente inclusivo, colaborativo e inovador.<\/p>\\n<h2>A sua miss&atilde;o como Consultor(a) de Atendimento ao Cliente<\/h2>\\n<p>A sua principal responsabilidade ser&aacute; ser o ponto de contacto privilegiado dos nossos clientes. As suas fun&ccedil;&otilde;es incluem:<\/p>\\n<ul>\\n<li>Apoiar clientes e potenciais clientes na resolu&ccedil;&atilde;o de problemas e no fornecimento de informa&ccedil;&otilde;es.<\/li>\\n<li>Contribuir ativamente para fortalecer a nossa imagem de marca e aumentar a satisfa&ccedil;&atilde;o dos clientes.<\/li>\\n<li>Gerir reclama&ccedil;&otilde;es de forma eficaz.<\/li>\\n<li>Ser um verdadeiro embaixador da excel&ecirc;ncia no atendimento ao cliente.<\/li>\\n<\/ul>\\n<h3>Como far&aacute; isso?<\/h3>\\n<p>Atrav&eacute;s de chamadas recebidas, e-mails, correspond&ecirc;ncia e, potencialmente, intera&ccedil;&otilde;es nas redes sociais.<\/p>\\n<p><strong>Sem prospe&ccedil;&atilde;o telef&oacute;nica nem chamadas de venda!<\/strong><\/p>\\n<h2>O que oferecemos?<\/h2>\\n<p>Na Concentrix, a valoriza&ccedil;&atilde;o e o desenvolvimento dos nossos colaboradores s&atilde;o uma prioridade.<\/p>\\n<h3>Remunera&ccedil;&atilde;o e benef&iacute;cios<\/h3>\\n<ul>\\n<li>Pr&eacute;mio de l&iacute;ngua portuguesa.<\/li>\\n<li>Pr&eacute;mios de desempenho.<\/li>\\n<li>Pr&eacute;mio de assiduidade e pontualidade ap&oacute;s 12 meses de antiguidade.<\/li>\\n<li>Pr&eacute;mio especial de Eid Al-Adha.<\/li>\\n<li>Hor&aacute;rios flex&iacute;veis com possibilidade de teletrabalho ap&oacute;s o per&iacute;odo de integra&ccedil;&atilde;o.<\/li>\\n<li>Acesso gratuito ao gin&aacute;sio.<\/li>\\n<li>Transporte assegurado pela empresa.<\/li>\\n<\/ul>\\n<h3>Benef&iacute;cios sociais<\/h3>\\n<ul>\\n<li>Seguro de sa&uacute;de vantajoso + CNSS\/AMO.<\/li>\\n<li>Plano complementar de reforma ap&oacute;s um ano de antiguidade.<\/li>\\n<\/ul>\\n<h3>Excelentes condi&ccedil;&otilde;es de trabalho<\/h3>\\n<ul>\\n<li>Forma&ccedil;&atilde;o inicial e cont&iacute;nua.<\/li>\\n<li>Ambiente de trabalho que promove o bem-estar dos colaboradores.<\/li>\\n<li>Reais oportunidades de crescimento e desenvolvimento profissional.<\/li>\\n<\/ul>\\n<h2>Perfil procurado<\/h2>\\n<ul>\\n<li>Excelente dom&iacute;nio da l&iacute;ngua portuguesa, oral e escrita.<\/li>\\n<li>Bons conhecimentos de inform&aacute;tica.<\/li>\\n<li>Orienta&ccedil;&atilde;o para o servi&ccedil;o ao cliente.<\/li>\\n<li>Escuta ativa, empatia e cordialidade.<\/li>\\n<li>Capacidade de an&aacute;lise.<\/li>\\n<li>Capacidade de identificar necessidades e antecipar solu&ccedil;&otilde;es.<\/li>\\n<\/ul>\\n<p>Venha aprender, crescer profissionalmente e contribuir para o sucesso das nossas equipas atrav&eacute;s da sua perseveran&ccedil;a e orienta&ccedil;&atilde;o para o cliente!<\/p>\\n<h2>O nosso processo de recrutamento<\/h2>\\n<h3>1. Pr&eacute;-sele&ccedil;&atilde;o telef&oacute;nica<\/h3>\\n<p>Primeira conversa com um membro da equipa de recrutamento para validar os requisitos da fun&ccedil;&atilde;o.<\/p>\\n<h3>Presencialmente<\/h3>\\n<h3>2. Apresenta&ccedil;&atilde;o coletiva e testes<\/h3>\\n<p>Apresenta&ccedil;&atilde;o da empresa, sess&atilde;o de perguntas e respostas e realiza&ccedil;&atilde;o de testes escritos (franc&ecirc;s e inform&aacute;tica).<\/p>\\n<h3>3. Entrevista individual (30 minutos)<\/h3>\\n<p>Conversa aprofundada com um membro da equipa de recrutamento para avaliar as suas compet&ecirc;ncias e alinhar as suas ambi&ccedil;&otilde;es profissionais com a nossa cultura empresarial.<\/p>\\n<h2>Est&aacute; pronto(a) para este desafio?<\/h2>\\n<p><strong>Junte-se &agrave; aventura Concentrix, onde a inova&ccedil;&atilde;o e a satisfa&ccedil;&atilde;o do cliente se encontram. \ud83d\ude80<\/strong><\/p>\\n<p><strong>Esperamos conhec&ecirc;-lo(a) em breve!<\/strong><\/p>\\n<h3><strong>Junte-se &agrave; equipa Concentrix hoje mesmo!<\/strong> \ud83d\ude80<\/h3>\\n<\/div>\",\"ats_external_id\":\"MA-1387\",\"location\":\"Agadir, 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data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen.webp\" class=\"attachment-large size-large wp-image-629\" alt=\"\u30cb\u30b9\u30ea\u30fc\u30f3\u3001\u30b3\u30f3\u30c6\u30f3\u30c4\u30e2\u30c7\u30ec\u30fc\u30b7\u30e7\u30f3\u30a2\u30c9\u30d0\u30a4\u30b6\u30fc\uff08\u30e8\u30eb\u30c0\u30f3\uff09\" srcset=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen.webp 450w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen-300x300.webp 300w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen-150x150.webp 150w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d02317 e-con-full e-flex e-con e-child\" data-id=\"5d02317\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45b647f elementor-widget elementor-widget-text-editor\" data-id=\"45b647f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\u30cb\u30b9\u30ea\u30fc\u30f3\u3001\u30b3\u30f3\u30c6\u30f3\u30c4\u30e2\u30c7\u30ec\u30fc\u30b7\u30e7\u30f3\u30a2\u30c9\u30d0\u30a4\u30b6\u30fc\uff08\u30e8\u30eb\u30c0\u30f3\uff09\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d7f317 elementor-widget elementor-widget-theme-post-content\" data-id=\"6d7f317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t\t\n<p>Concentrix\u3067\u306e\u52e4\u52d9\u4e2d\u3001\u5206\u6790\u529b\u3068\u554f\u984c\u89e3\u6c7a\u529b\u3092\u78e8\u304d\u3001\u8907\u96d1\u306a\u30b3\u30f3\u30c6\u30f3\u30c4\u30e2\u30c7\u30ec\u30fc\u30b7\u30e7\u30f3\u306e\u30bf\u30b9\u30af\u3092\u975e\u5e38\u306b\u52b9\u7387\u7684\u306b\u51e6\u7406\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u80fd\u529b\u3082\u5411\u4e0a\u3057\u3001\u30c1\u30fc\u30e0\u3068\u3088\u308a\u52b9\u679c\u7684\u306b\u5354\u529b\u3057\u3001\u660e\u78ba\u306a\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u63d0\u4f9b\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u307e\u305f\u3001\u7d30\u90e8\u306b\u76ee\u3092\u5149\u3089\u305b\u308b\u30b9\u30ad\u30eb\u3082\u767a\u5c55\u3055\u305b\u3001\u30b3\u30f3\u30c6\u30f3\u30c4\u304c\u6700\u9ad8\u306e\u6b63\u78ba\u6027\u3068\u54c1\u8cea\u57fa\u6e96\u3092\u6e80\u305f\u3057\u3066\u3044\u308b\u3053\u3068\u3092\u78ba\u5b9f\u306b\u3057\u3066\u3044\u307e\u3059\u3002 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data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas.webp\" class=\"attachment-large size-large wp-image-663\" alt=\"\u30a8\u30cd\u30a2\u30b9\u3001\u30c1\u30fc\u30e0\u30ea\u30fc\u30c0\u30fc\uff08\u30d6\u30e9\u30b8\u30eb\uff09\" srcset=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas.webp 450w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas-300x300.webp 300w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas-150x150.webp 150w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d02317 e-con-full e-flex e-con e-child\" data-id=\"5d02317\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45b647f elementor-widget elementor-widget-text-editor\" data-id=\"45b647f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\u30a8\u30cd\u30a2\u30b9\u3001\u30c1\u30fc\u30e0\u30ea\u30fc\u30c0\u30fc\uff08\u30d6\u30e9\u30b8\u30eb\uff09\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d7f317 elementor-widget elementor-widget-theme-post-content\" data-id=\"6d7f317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t\t\n<p>\u79c1\u306b\u3068\u3063\u3066\u3001Concentrix\u3067\u50cd\u304f\u3053\u3068\u306f\u975e\u5e38\u306b\u3084\u308a\u304c\u3044\u304c\u3042\u308a\u307e\u3059\u3002\u3053\u3053\u306f\u79c1\u304c\u30d7\u30ed\u30d5\u30a7\u30c3\u30b7\u30e7\u30ca\u30eb\u3068\u3057\u3066\u6210\u9577\u3057\u305f\u5834\u6240\u3067\u3001\u3059\u3067\u306b3\u56de\u3082\u6210\u9577\u3057\u3001\u3055\u3089\u306b\u6210\u9577\u3067\u304d\u308b\u3068\u611f\u3058\u3066\u3044\u307e\u3059\u3002\u81ea\u5206\u306e\u53ef\u80fd\u6027\u3092\u4fe1\u3058\u3001\u76ee\u6a19\u3092\u8ffd\u3044\u6c42\u3081\u3066\u304f\u3060\u3055\u3044\u3002\u3053\u3053\u3067\u306f\u6210\u9577\u3067\u304d\u307e\u3059\u3002\u79c1\u306fConcentrix\u3067\u50cd\u304f\u3053\u3068\u304c\u5927\u597d\u304d\u3067\u3059\u3002Concentrix\u3092\u5b9a\u7fa9\u3059\u308b\u8a00\u8449\u306f\u300c\u6a5f\u4f1a\u300d\u3067\u3059\u3002    <\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f8482cc elementor-align-center elementor-widget elementor-widget-button\" data-id=\"f8482cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/jobs.concentrix.com\/ja\/benefits\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Concentrix\u306e\u9b45\u529b<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\u4ed5\u4e8b \u5b50\u80b2\u3066\u4e2d\u306e\u65b9\u5411\u3051\u306e\u6c42\u4eba \u5b66\u751f\u5411\u3051\u306e\u6c42\u4eba \u5728\u5b85\u52e4\u52d9\u306e\u6c42\u4eba \u6d77\u5916\u6c42\u4eba \u30ea\u30fc\u30c0\u30fc\u5411\u3051\u306e\u6c42\u4eba \u63a2\u691c\u5bb6\u5411\u3051\u306e\u6c42\u4eba \u3059\u3079\u3066\u306e\u65b9\u5411\u3051\u306e\u6c42\u4eba LocationAll CountriesAlbaniaAlgeriaArgentina [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":191,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"class_list":["post-892","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v28.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Work with Concentrix - Game Changing Customer Support Jobs<\/title>\n<meta name=\"description\" content=\"Are you looking for a job in customer 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