{"id":892,"date":"2025-10-20T22:06:29","date_gmt":"2025-10-21T02:06:29","guid":{"rendered":"https:\/\/jobs.concentrix.com\/home\/"},"modified":"2026-02-16T22:06:13","modified_gmt":"2026-02-17T03:06:13","slug":"home","status":"publish","type":"page","link":"https:\/\/jobs.concentrix.com\/ja\/","title":{"rendered":"Home"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"892\" class=\"elementor elementor-892 elementor-6\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a7da084 e-flex e-con-boxed e-con e-parent\" data-id=\"a7da084\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-241293c e-con-full e-flex e-con e-child\" data-id=\"241293c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56ea600 elementor-headline--style-rotate elementor-widget__width-inherit elementor-widget elementor-widget-animated-headline\" data-id=\"56ea600\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;headline_style&quot;:&quot;rotate&quot;,&quot;animation_type&quot;:&quot;slide-down&quot;,&quot;rotating_text&quot;:&quot;\\u5b50\\u80b2\\u3066\\u4e2d\\u306e\\u65b9\\u5411\\u3051\\u306e\\u6c42\\u4eba\\n\\u5b66\\u751f\\u5411\\u3051\\u306e\\u6c42\\u4eba\\n\\u5728\\u5b85\\u52e4\\u52d9\\u306e\\u6c42\\u4eba\\n\\u6d77\\u5916\\u6c42\\u4eba\\n\\u30ea\\u30fc\\u30c0\\u30fc\\u5411\\u3051\\u306e\\u6c42\\u4eba\\n\\u63a2\\u691c\\u5bb6\\u5411\\u3051\\u306e\\u6c42\\u4eba\\n\\u3059\\u3079\\u3066\\u306e\\u65b9\\u5411\\u3051\\u306e\\u6c42\\u4eba&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;rotate_iteration_delay&quot;:2500}\" data-widget_type=\"animated-headline.default\">\n\t\t\t\t\t\t\t<h1 class=\"elementor-headline 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                      placeholder=\"\u8077\u7a2e\/\u30ad\u30fc\u30ef\u30fc\u30c9\u691c\u7d22\"\n                           autocomplete=\"off\" \/>\n                    <button type=\"submit\" class=\"jdq-search-redirect-submit\" aria-label=\"Search\">\n                        <svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                            <path d=\"M21 21L16.65 16.65M19 11C19 15.4183 15.4183 19 11 19C6.58172 19 3 15.4183 3 11C3 6.58172 6.58172 3 11 3C15.4183 3 19 6.58172 19 11Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                        <\/svg>\n                    <\/button>\n                <\/div>\n\n                                <div class=\"jdq-search-redirect-country-wrapper\">\n                    <select name=\"country\" class=\"jdq-search-redirect-country\">\n                        <option value=\"\" disabled selected>\u52e4\u52d9\u5730<\/option>\n                        <option value=\"\">\u3059\u3079\u3066\u306e\u56fd<\/option>\n                                                    <option value=\"Albania\">\u30a2\u30eb\u30d0\u30cb\u30a2<\/option>\n                                                    <option value=\"Algeria\">\u30a2\u30eb\u30b8\u30a7\u30ea\u30a2<\/option>\n                                                    <option value=\"Argentina\">\u30a2\u30eb\u30bc\u30f3\u30c1\u30f3<\/option>\n                                                    <option value=\"Australia\">\u30aa\u30fc\u30b9\u30c8\u30e9\u30ea\u30a2<\/option>\n                                                    <option value=\"Belgium\">\u30d9\u30eb\u30ae\u30fc<\/option>\n                                                    <option value=\"Benin\">\u30d9\u30ca\u30f3<\/option>\n                                                    <option value=\"Bosnia and Herzegovina\">\u30dc\u30b9\u30cb\u30a2\u30fb\u30d8\u30eb\u30c4\u30a7\u30b4\u30d3\u30ca<\/option>\n                                                    <option value=\"Brazil\">\u30d6\u30e9\u30b8\u30eb<\/option>\n                                                    <option value=\"Bulgaria\">\u30d6\u30eb\u30ac\u30ea\u30a2<\/option>\n                                                    <option value=\"Canada\">\u30ab\u30ca\u30c0<\/option>\n                                                    <option value=\"China\">\u4e2d\u56fd<\/option>\n                                                    <option value=\"Colombia\">\u30b3\u30ed\u30f3\u30d3\u30a2<\/option>\n                                                    <option value=\"Costa Rica\">\u30b3\u30b9\u30bf\u30ea\u30ab<\/option>\n                                                    <option value=\"Cura\u00e7ao\">\u30ad\u30e5\u30e9\u30bd\u30fc<\/option>\n                                                    <option value=\"Czechia\">\u30c1\u30a7\u30b3<\/option>\n                                                    <option value=\"C\u00f4te d&#039;Ivoire\">\u30b3\u30fc\u30c8\u30b8\u30dc\u30ef\u30fc\u30eb<\/option>\n                                                    <option value=\"Denmark\">Denmark<\/option>\n                                                    <option value=\"Dominican Republic\">\u30c9\u30df\u30cb\u30ab\u5171\u548c\u56fd<\/option>\n                                                    <option value=\"Egypt\">\u30a8\u30b8\u30d7\u30c8<\/option>\n                                                    <option value=\"El Salvador\">\u30a8\u30eb\u30b5\u30eb\u30d0\u30c9\u30eb<\/option>\n                                                    <option value=\"Estonia\">\u30a8\u30b9\u30c8\u30cb\u30a2<\/option>\n                                                    <option value=\"Finland\">\u30d5\u30a3\u30f3\u30e9\u30f3\u30c9<\/option>\n                                                    <option value=\"France\">\u30d5\u30e9\u30f3\u30b9<\/option>\n                                                    <option value=\"Georgia\">\u30b8\u30e7\u30fc\u30b8\u30a2<\/option>\n                                                    <option value=\"Germany\">\u30c9\u30a4\u30c4<\/option>\n                                                    <option value=\"Ghana\">\u30ac\u30fc\u30ca<\/option>\n                                                    <option value=\"Greece\">\u30ae\u30ea\u30b7\u30e3<\/option>\n                                                    <option value=\"Guatemala\">\u30b0\u30a2\u30c6\u30de\u30e9<\/option>\n                                                    <option value=\"Honduras\">\u30db\u30f3\u30b8\u30e5\u30e9\u30b9<\/option>\n                                                    <option value=\"Hungary\">\u30cf\u30f3\u30ac\u30ea\u30fc<\/option>\n                                                    <option value=\"India\">\u30a4\u30f3\u30c9<\/option>\n                                                    <option value=\"Indonesia\">\u30a4\u30f3\u30c9\u30cd\u30b7\u30a2<\/option>\n                                                    <option value=\"Ireland\">\u30a2\u30a4\u30eb\u30e9\u30f3\u30c9<\/option>\n                                                    <option value=\"Italy\">\u30a4\u30bf\u30ea\u30a2<\/option>\n                                                    <option value=\"Jamaica\">\u30b8\u30e3\u30de\u30a4\u30ab<\/option>\n                                                    <option value=\"Japan\">\u65e5\u672c<\/option>\n                                                    <option value=\"Jordan\">\u30e8\u30eb\u30c0\u30f3<\/option>\n                                                    <option value=\"Kosovo\">Kosovo<\/option>\n                                                    <option value=\"Latvia\">\u30e9\u30c8\u30d3\u30a2<\/option>\n                                                    <option value=\"Lithuania\">\u30ea\u30c8\u30a2\u30cb\u30a2<\/option>\n                                                    <option value=\"Madagascar\">\u30de\u30c0\u30ac\u30b9\u30ab\u30eb<\/option>\n                                                    <option value=\"Malaysia\">\u30de\u30ec\u30fc\u30b7\u30a2<\/option>\n                                                    <option value=\"Mexico\">\u30e1\u30ad\u30b7\u30b3<\/option>\n                                                    <option value=\"Morocco\">\u30e2\u30ed\u30c3\u30b3<\/option>\n                                                    <option value=\"Netherlands\">\u30aa\u30e9\u30f3\u30c0<\/option>\n                                                    <option value=\"New Zealand\">\u30cb\u30e5\u30fc\u30b8\u30fc\u30e9\u30f3\u30c9<\/option>\n                                                    <option value=\"Nicaragua\">\u30cb\u30ab\u30e9\u30b0\u30a2<\/option>\n                                                    <option value=\"North Macedonia\">North Macedonia<\/option>\n                                                    <option value=\"Norway\">\u30ce\u30eb\u30a6\u30a7\u30fc<\/option>\n                                                    <option value=\"Peru\">\u30da\u30eb\u30fc<\/option>\n                                                    <option value=\"Philippines\">\u30d5\u30a3\u30ea\u30d4\u30f3<\/option>\n                                                    <option value=\"Poland\">\u30dd\u30fc\u30e9\u30f3\u30c9<\/option>\n                                                    <option value=\"Portugal\">\u30dd\u30eb\u30c8\u30ac\u30eb<\/option>\n                                                    <option value=\"Romania\">\u30eb\u30fc\u30de\u30cb\u30a2<\/option>\n                                                    <option value=\"Saudi Arabia\">\u30b5\u30a6\u30b8\u30a2\u30e9\u30d3\u30a2<\/option>\n                                                    <option value=\"Senegal\">\u30bb\u30cd\u30ac\u30eb<\/option>\n                                                    <option value=\"Serbia\">\u30bb\u30eb\u30d3\u30a2<\/option>\n                                                    <option value=\"Singapore\">\u30b7\u30f3\u30ac\u30dd\u30fc\u30eb<\/option>\n                                                    <option value=\"Slovakia\">\u30b9\u30ed\u30d0\u30ad\u30a2<\/option>\n                                                    <option value=\"South Africa\">\u5357\u30a2\u30d5\u30ea\u30ab<\/option>\n                                                    <option value=\"South Korea\">South Korea<\/option>\n                                                    <option value=\"Spain\">\u30b9\u30da\u30a4\u30f3<\/option>\n                                                    <option value=\"Suriname\">\u30b9\u30ea\u30ca\u30e0<\/option>\n                                                    <option value=\"Sweden\">\u30b9\u30a6\u30a7\u30fc\u30c7\u30f3<\/option>\n                                                    <option value=\"Switzerland\">\u30b9\u30a4\u30b9<\/option>\n                                                    <option value=\"Thailand\">\u30bf\u30a4<\/option>\n                                                    <option value=\"Tunisia\">\u30c1\u30e5\u30cb\u30b8\u30a2<\/option>\n                                                    <option value=\"T\u00fcrkiye\">T\u00fcrkiye<\/option>\n                                                    <option value=\"United Arab Emirates\">\u30a2\u30e9\u30d6\u9996\u9577\u56fd\u9023\u90a6<\/option>\n                                                    <option value=\"United Kingdom\">United Kingdom<\/option>\n                                                    <option value=\"United States\">United States<\/option>\n                                                    <option value=\"Vietnam\">Vietnam<\/option>\n                                            <\/select>\n                <\/div>\n                            <\/div>\n        <\/form>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d784ca1 e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"d784ca1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-476877b e-flex e-con-boxed e-con e-parent\" data-id=\"476877b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fde541d elementor-widget elementor-widget-text-editor\" data-id=\"fde541d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<strong>\u6ce8\u610f\uff1a\u63a1\u7528\u4e0d\u6b63\u30a2\u30e9\u30fc\u30c8<\/strong>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74b490d elementor-widget elementor-widget-text-editor\" data-id=\"74b490d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\u5f53\u793e\u306e\u63a1\u7528\u30d7\u30ed\u30bb\u30b9\u3092\u7406\u89e3\u3059\u308b\u3053\u3068\u306f\u3001\u5897\u52a0\u50be\u5411\u306b\u3042\u308b\u30aa\u30f3\u30e9\u30a4\u30f3\u63a1\u7528\u4e0d\u6b63\u304b\u3089\u8eab\u3092\u5b88\u308b\u305f\u3081\u306b\u4e0d\u53ef\u6b20\u3067\u3059\u3002\u5f53\u793e\u306e\u63a1\u7528\u30d7\u30ed\u30bb\u30b9\u3001\u4e00\u822c\u7684\u306a\u63a1\u7528\u8a08\u753b\u3001\u4e0d\u6b63\u884c\u70ba\u3068\u601d\u308f\u308c\u308b\u30a2\u30af\u30c6\u30a3\u30d3\u30c6\u30a3\u3092\u5831\u544a\u3059\u308b\u305f\u3081\u306b\u3067\u304d\u308b\u3053\u3068\u3092\u3001\u5c11\u3057\u6642\u9593\u3092\u3068\u3063\u3066\u3054\u78ba\u8a8d\u304f\u3060\u3055\u3044\u3002 \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d28ad7b elementor-widget elementor-widget-button\" data-id=\"d28ad7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.concentrix.com\/scam-warning\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">\u3082\u3063\u3068\u8aad\u3080<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-edaec65 e-flex e-con-boxed e-con e-parent\" data-id=\"edaec65\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c9f843 elementor-widget elementor-widget-text-editor\" data-id=\"7c9f843\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\u3042\u306a\u305f\u306e\u305f\u3081\u306b\u7279\u5225\u306b\u9078\u3073\u307e\u3057\u305f \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-678ca72 elementor-widget elementor-widget-text-editor\" data-id=\"678ca72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>\u5909\u5316\u3092\u3082\u305f\u3089\u3059\u30ad\u30e3\u30ea\u30a2\u306e\u30d1\u30ef\u30fc\u3092\u4f53\u9a13\u3057\u3066\u304f\u3060\u3055\u3044 <\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69ee2b6 elementor-widget elementor-widget-jdq-jobs-widget\" data-id=\"69ee2b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jdq-jobs-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"jdq-widget-container\" data-widget-id=\"69ee2b6\" data-query-type=\"get_latest\">\n\n            \n            <!-- Results Header -->\n            <div class=\"jdq-results-header\">\n                                <svg class=\"jdq-filter-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n                    <line x1=\"4\" y1=\"21\" x2=\"4\" y2=\"14\"><\/line>\n                    <line x1=\"4\" y1=\"10\" x2=\"4\" y2=\"3\"><\/line>\n                    <line x1=\"12\" y1=\"21\" x2=\"12\" y2=\"12\"><\/line>\n                    <line x1=\"12\" y1=\"8\" x2=\"12\" y2=\"3\"><\/line>\n                    <line x1=\"20\" y1=\"21\" x2=\"20\" y2=\"16\"><\/line>\n                    <line x1=\"20\" y1=\"12\" x2=\"20\" y2=\"3\"><\/line>\n                    <line x1=\"1\" y1=\"14\" x2=\"7\" y2=\"14\"><\/line>\n                    <line x1=\"9\" y1=\"8\" x2=\"15\" y2=\"8\"><\/line>\n                    <line x1=\"17\" y1=\"16\" x2=\"23\" y2=\"16\"><\/line>\n                <\/svg>\n            <\/div>\n\n            <!-- Filter Panel Overlay -->\n            <div class=\"jdq-filter-overlay\"><\/div>\n\n            <!-- Sliding Filter Panel -->\n            <div class=\"jdq-filter-panel\">\n                <div class=\"jdq-filter-panel-header\">\n                    <button class=\"jdq-filter-panel-close\" aria-label=\"Close filters\">\n                        <svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                            <rect x=\"1.41406\" width=\"21\" height=\"2\" rx=\"1\" transform=\"rotate(45 1.41406 0)\" fill=\"currentColor\"><\/rect>\n                            <rect x=\"16.2637\" y=\"1.41418\" width=\"21\" height=\"2\" rx=\"1\" transform=\"rotate(135 16.2637 1.41418)\" fill=\"currentColor\"><\/rect>\n                        <\/svg>\n                    <\/button>\n                <\/div>\n\n                <div class=\"jdq-filter-panel-section\">\n                    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Ensure maximum workforce efficiency and effectiveness through proactive performance monitoring and strategic team management, aligning activities with organizational goals. Coordinate the efficient and accurate management of workforce-related data and cases, ensuring information is up-to-date and available for informed strategic decision-making. Serve as the primary liaison to ensure effective communication and escalation management between local and corporate teams, ensuring initiatives and critical issues are handled efficiently and collaboratively. Drive escalations of critical issues and coordinate their effective resolution with stakeholders. Anticipate identifying opportunities for improvement in current processes to increase efficiency and effectiveness in service delivery.<\/p><p><b>INTERNAL WORK RELATIONSHIPS<\/b><\/p><ul><li><b>Contact<\/b>\u00a0-\u00a0<b>Purpose<\/b><ul><li>People Solutions - Identify needs and implement action plans<\/li><li>Company&#39;s GC - Resolve concerns and needs<\/li><li>Operations Teams - Research and resolve internal labor conflicts<\/li><\/ul><\/li><\/ul><p><b>EXTERNAL WORK RELATIONSHIPS<\/b><\/p><ul><li><b>Contact<\/b>\u00a0-\u00a0<b>Purpose<\/b><ul><li>Government Entities - Respond to governmental requirements<\/li><li>Entities - To verify information<\/li><li>Providers - Contractual changes and respond to unanswered inquiries<\/li><\/ul><\/li><\/ul><p><b>NATURE AND SCOPE<\/b><\/p><ul><li><b>Autonomy:<\/b>\u00a0The position is broadly subject to policies, functional objectives, and\/or scope of goals established for the business by senior management. It involves deciding from a set of different rules, standards, methods, etc., the best option and required modifications.<\/li><li><b>Other significant roles:<\/b>\u00a0The position assists, participates, and\/or advises in meetings linking its unit or functional subunit to establish strategic actions to ensure the achievement of objectives.<\/li><li><b>Scope:<\/b>\u00a0The position&#39;s tasks are confined to the regional level of the organization, i.e., in all countries where operations are conducted.<\/li><li><b>Physical Conditions:<\/b>\u00a0The work takes place in shared spaces, with some noise from personnel in the area.<\/li><li><b>Work Conditions:<\/b><ul><li>Night shifts: NO<\/li><li>Intercity travel: YES<\/li><li>Work schedule: Full time<\/li><\/ul><\/li><\/ul><p><b>INFORMATION AND ASSETS<\/b><\/p><ul><li><b>Information:<\/b><ul><li><b>Type<\/b><ul><li>Company policies - Internal<\/li><li>Personnel database - Confidential<\/li><li>PS and Payroll processes - Confidential<\/li><li>Check information - Confidential<\/li><li>Disciplinary processes - Confidential<\/li><\/ul><\/li><\/ul><\/li><li><b>Access and Privileges:<\/b><ul><li><b>Type<\/b><ul><li>Internet - Limited<\/li><li>Mobile phone - Free<\/li><li>Site access - Limited<\/li><\/ul><\/li><li><b>Equipment allocation<\/b><ul><li>Desktop or laptop computer<\/li><li>Headset<\/li><li>Corporate email account<\/li><li>Facility access card<\/li><li>Platform access according to User Role Matrix SS-T-F-003. Other accesses or equipment subject to need as per Information Asset Management Procedure (SI-T-P-002) and Work From Home Policy (PO-T-R-002). Platform access according to User Role Matrix SS-T-F-003<\/li><\/ul><\/li><\/ul><\/li><\/ul><p><b>FORMAL EDUCATION<\/b><\/p><ul><li><b>Study Level:<\/b><ul><li><b>Area<\/b><\/li><li><b>Required Completion:<\/b><ul><li>University Student in Business Administration<\/li><li>Organizational Psychology<\/li><li>Related areas - Semester 5<\/li><\/ul><\/li><\/ul><\/li><\/ul><p><b>ADDITIONAL TRAINING<\/b><\/p><ul><li><b>Level<\/b>\u00a0-\u00a0<b>Area<\/b>\u00a0-\u00a0<b>Condition<\/b><\/li><\/ul><div><\/div><p><b>LANGUAGE REQUIREMENTS<\/b><\/p><ul><li><b>Level<\/b>\u00a0-\u00a0<b>Language<\/b>\u00a0-\u00a0<b>Condition<\/b><ul><li>Advanced - English - Required<\/li><\/ul><\/li><\/ul><p><b>TECHNICAL SKILLS<\/b><\/p><ul><li><b>Skill<\/b>\u00a0-\u00a0<b>Scale<\/b><ul><li>Coaching and Development - Advanced<\/li><li>Data and Trend Analysis - Standard<\/li><li>Customer and Service Orientation - Advanced<\/li><li>Knowledge of US and Canada laws - Advanced<\/li><li>Work with minimal supervision - Advanced<\/li><\/ul><\/li><\/ul><p><b>EXPERIENCE<\/b><\/p><ul><li><b>Experience:<\/b>\u00a0HR team leadership<ul><li><b>Time of experience:<\/b>\u00a0Less than 3 years<\/li><li><b>Type of experience:<\/b>\u00a0Internal experience<\/li><li><b>Condition:<\/b>\u00a0Required<\/li><\/ul><\/li><li><b>Experience:<\/b>\u00a0Knowledge of North America labor laws<ul><li><b>Time of experience:<\/b>\u00a0Less than 3 years<\/li><li><b>Type of experience:<\/b>\u00a0External experience<\/li><li><b>Condition:<\/b>\u00a0Required<\/li><\/ul><\/li><li><b>Experience:<\/b>\u00a0Staff development<ul><li><b>Time of experience:<\/b>\u00a0Less than 3 years<\/li><li><b>Type of experience:<\/b>\u00a0External experience<\/li><li><b>Condition:<\/b>\u00a0Required<\/li><\/ul><\/li><li><b>Experience:<\/b>\u00a0Staffing planning<ul><li><b>Time of experience:<\/b>\u00a0Less than 3 years<\/li><li><b>Type of experience:<\/b>\u00a0External experience<\/li><li><b>Condition:<\/b>\u00a0Desirable<\/li><\/ul><\/li><\/ul><p>Work experience replaces formal education. (Does not apply to positions where academic training is legally required for the profession). Compliance with competencies replaces work experience in internal cases.<\/p><p><b>COMPETENCIES<\/b><\/p><ul><li><b>Core Competencies<\/b><ul><li><b>Competency<\/b>\u00a0-\u00a0<b>Level<\/b><ul><li>Ethics - X<\/li><li>WOW Passion - X<\/li><\/ul><\/li><\/ul><\/li><li><b>Managerial Competencies<\/b><ul><li><b>Competency<\/b>\u00a0-\u00a0<b>Level<\/b><\/li><\/ul><\/li><\/ul><div><\/div><ul><li><b>Specific Competencies<\/b><ul><li><b>Competency<\/b>\u00a0-\u00a0<b>Level<\/b><ul><li>Commitment to excellence - X<\/li><li>Effective communication - X<\/li><li>Flexibility and adaptability - X<\/li><li>Proactivity and initiative - X<\/li><li>Leading by example - X<\/li><\/ul><\/li><\/ul><\/li><\/ul><p><b>RESPONSIBILITY IN MANAGEMENT SYSTEMS<\/b><\/p><ul><li><b>Quality Management:<\/b><ul><li>Know, understand, and support the corporate commitment to quality described in the quality management system policy and objectives.<\/li><li>Know, comply with, and control the documents and records of the process to which it belongs, ensuring their updating and conservation as established.<\/li><li>Manage process improvement through the search and execution of improvement actions, results of management indicators, risk mitigation, and results of internal or external audits.<\/li><\/ul><\/li><\/ul><p><b>HSE (Health and Safety\/Environmental)<\/b><\/p><ul><li>Take care of one&#39;s health.<\/li><li>Provide clear, truthful, and complete information about one&#39;s health status.<\/li><li>Comply with the rules, regulations, and instructions of the company&#39;s Occupational Health and Safety and Environmental Management System.<\/li><li>Timely inform the employer or contractor about hazards, latent risks, and environmental aspects and impacts at the workplace.<\/li><li>Participate in safety, occupational health, and environmental training activities defined in the training plan.<\/li><li>Participate and contribute to achieving HSE Management System objectives.<\/li><\/ul><p><b>ESG (Environmental, Social, and Governance)<\/b><\/p><ul><li>Actively participate in volunteer activities to ensure compliance with the social responsibility program.<\/li><li>Define, promote, and monitor the compliance and application of the Security Management System guidelines.<\/li><\/ul><p><b>Information Security<\/b><\/p><ul><li>Report any event that may compromise information security, including confidentiality, integrity, and\/or availability within the company.<\/li><li>Apply and comply with Webhelp&#39;s Information Security Policies to preserve the confidentiality, integrity, and availability of information assets during the performance of duties.<\/li><\/ul><p><b>Business Continuity<\/b><\/p><ul><li>Promote, support, and monitor compliance and application of Business Continuity Management System guidelines through decision-making, plan definition, and directives in accordance with Webhelp&#39;s strategic and financial objectives.<\/li><li>Identify, know, and ensure the applicability of controls to mitigate risks that may cause unavailability of Webhelp services and\/or processes.<\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1744624\",\"location\":\"Medellin, Antioquia\",\"job_type\":\"full_time\",\"salary\":\"9900000\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-07-13T20:07:19.012+08:00\",\"created_at\":\"2026-07-13T20:05:34.446+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjAxNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin---Fabricato---Cra-50-38a-185-Rincon-Santos-Bello-Antioquia\/Sr-Supervisor--People-Solutions-Center_R1744624\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"People Solutions Transformation and Data Analytics\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315dbe8a853f7bb7\",\"descriptor\":\"Concentrix CVG Customer Management Colombia S.A.S.\",\"reference_id\":\"YCO01\",\"organization_reference_id\":\"YCO01\"},\"location\":{\"city\":\"Medellin\",\"state\":\"Antioquia\",\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"051051\u00a0\",\"primary_location\":{\"id\":\"CO-MED-FABRI-01\",\"wid\":\"03be0ce21a55101d47a1f2764b0f0000\",\"descriptor\":\"COL Medellin - 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Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"angelica.velandia1@concentrix.com\"},\"first_name\":\"Angelica Velandia Espinosa (103367635)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1744624\",\"wid\":\"399868c90e56101a7143301f0c830000\",\"descriptor\":\"Sr. Supervisor, People Solutions Center\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"815\",\"campaign_id\":\"22013\",\"campaign_title\":\"Team Leader, Operations R1743342\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader, Operations\",\"street\":\"CZE - Brno CZ Location - Kiwi\",\"address\":\"CZE - Brno CZ Location - Kiwi\",\"city\":\"Brno\",\"state\":null,\"postal_code\":\"615 00\",\"region\":null,\"country\":\"Czechia\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2><\/h2><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1743342\",\"location\":\"Brno\",\"job_type\":\"full_time\",\"salary\":\"40000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-07-13T20:05:34.699+08:00\",\"created_at\":\"2026-07-13T18:04:36.053+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjAxMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CZE---Brno-CZ-Location---Kiwi\/Team-Leader--Operations_R1743342\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0b5837a32290000\",\"descriptor\":\"Concentrix Czech Republic s.r.o.\",\"reference_id\":\"WCZ01\",\"organization_reference_id\":\"WCZ01\"},\"location\":{\"city\":\"Brno\",\"state\":null,\"country\":{\"wid\":\"fc078443155c4ad294201ecf5a61a499\",\"iso2\":\"CZ\",\"iso3\":\"CZE\",\"descriptor\":\"Czechia\",\"iso_numeric\":\"203\"},\"postal_code\":\"615 00\",\"primary_location\":{\"id\":\"CZ-BRN-LAZAR-01\",\"wid\":\"9d11de3fd1981012b86431a488a70000\",\"descriptor\":\"CZE - Brno CZ Location - Kiwi\"}},\"languages\":[\"Czech\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"catarina.soares1@concentrix.com\"},\"first_name\":\"Soares, Catarina\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102131887\",\"wid\":\"ee9b1cd1bea31019452e1b00c06b0000\",\"descriptor\":\"Catarina Soares (102131887)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-379369\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CZE---Brno-CZ-Location---Kiwi\/Team-Leader--Operations_R1743342\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CZE---Brno-CZ-Location---Kiwi\/Team-Leader--Operations_R1743342\/apply\",\"job_requisition_id\":\"R1743342\"}],\"organizations\":[{\"wid\":\"88e6edbacaa4101ac0b5837a32290000\",\"descriptor\":\"Concentrix Czech Republic s.r.o.\",\"reference_id\":\"WCZ01\",\"custom_reference_id\":null,\"company_reference_id\":\"WCZ01\"},{\"wid\":\"46895b119b261010c473da33cc7b0000\",\"descriptor\":\"W1012T P_CR_Samsung\",\"reference_id\":\"W1012T\",\"custom_reference_id\":\"W1012T\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"3cedccf0b446101058d4c88354730000\",\"descriptor\":\"26286 - SAMSUNG - 980009675\",\"reference_id\":\"980009675\",\"custom_reference_id\":\"980009675\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"cristinasilvia.dragos@concentrix.com\"},\"first_name\":\"Cristina Silvia Dragos (103269404)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1743342\",\"wid\":\"594562b27342101a6a87ca92fc3b0000\",\"descriptor\":\"Team Leader, Operations\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"1839\",\"campaign_id\":\"945\",\"campaign_title\":\"Conseillers Clients (H\/F) Service Client - Darija-Fran\u00e7ais-Anglais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseillers Clients (H\/F) Service Client - Darija-Fran\u00e7ais-Anglais\",\"street\":null,\"address\":null,\"city\":\"Rabat\",\"state\":\"Rabat-Sal\u00e9-K\u00e9nitra\",\"postal_code\":null,\"region\":\"Rabat\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&nbsp;&middot; Ma&icirc;trisent le Dialect Marocain (Darija) avec un niveau acceptable en Anglais\ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies.<\/p>\\n<p><strong>Connaissances m&eacute;tier<\/strong><\/p>\\n<ul>\\n<li>Fintech \/ Banque \/ Services financiers<\/li>\\n<li>Relation client digitale<\/li>\\n<\/ul>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"MA-945\",\"location\":\"Rabat, Rabat\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-07-14T01:59:10.109+02:00\",\"created_at\":\"2026-07-13T17:13:25.446+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NDU?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NDU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\"},{\"id\":\"481\",\"campaign_id\":\"2654\",\"campaign_title\":\"GTM_EMEA_SA_Customer Service - Currys(Copy - 07\/13\/26 12:37:36)\",\"campaign_type\":\"job_application\",\"job_title\":\"UK Customer Service Advisor\",\"street\":null,\"address\":null,\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":null,\"region\":\"Cape Town\",\"country\":\"South Africa\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you looking for an opportunity to jumpstart your career in the&nbsp;service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a&nbsp;Customer Support Advisor&nbsp;working on an internationally innovative campaign with a base salary of <strong>R7524,56 + Incentives<\/strong><br \/><br \/>You&rsquo;ll be working on-site from our vibrant Cape Town office where creativity meets cutting edge technology. All the while you&rsquo;ll become part of a community of likeminded individuals that that become friends for life.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>This&nbsp;Customer Support&nbsp;Advisor role at Concentrix is a great match if you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have a minimum of <strong>6 months international contact centre experience&nbsp;(essential)<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Passed Grade 12<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Ability to work shifts aligned to UK business hours<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proficient in English verbal communication<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are self-motivated and highly responsible<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What is in it for you?<br \/>In this role, we offer benefits that help you support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Base Salary of <strong>R7524,56 + Incentives<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Medical aid for main member \/ medical insurance for employee and two dependents<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Pension Fund<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Subsidized transport<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fantastic Employee Assistance Programme (EAP)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Group life cover<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Access to financial well-being sessions, will writing sessions and stress management sessions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team building and upskill training opportunities<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Interactive and inclusive company culture<\/p>\\n<\/li>\\n<\/ul>\\n<p><br \/><strong>What you will do in this role<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Taking ownership of high profile, escalated cases from beginning to resolution<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Manage work order within business SLA's<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proactively offer solutions to any issues or concerns that customers might face<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Consistently applying agreed behavioural and compliance standards<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sharing knowledge and skills with other members of the team<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Communicating new information that is relevant to the campaign to colleagues, customers and managers<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Developing and maintaining current knowledge of the campaign<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ensuring first contact resolution at all times<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Protecting information security and taking responsibility for highlighting any issues that you are made aware of by using the correct processes<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Providing excellent customer experiences at all time<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Verifying and updating customer information<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proactively offer solutions to any issues or concerns that customers might face<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Your qualifications and experience<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Ready to bring your skills, experience and sense of urgency to a company that values your expertise. Discover why over 550,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo; Together, we will achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p>\\n<p>&nbsp;<\/p>\\n<p>With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique. Imagine being a part of a company that supports each other&rsquo;s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.<\/p>\\n<p><br \/><strong>Eligibility to work<\/strong><br \/>In accordance with South African law, only applicants who are legally authorized to work in the SA will be considered for this position and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"ZA-2654\",\"location\":\"Cape Town, Cape Town\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-13T23:59:09.658Z\",\"created_at\":\"2026-07-13T12:37:36.922Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjU0?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjU0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"16\"},{\"id\":\"1637\",\"campaign_id\":\"1212\",\"campaign_title\":\"Hotel Tonight \/ Spanish \/ WAH \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Spanish-speaking) - Hotel Reservations - Remote\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \\\"Best Companies for Career Growth,\\\" and \\\"Best Company Culture,\\\" year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Customer Service Representative<\/strong> in Portugal (Remote), you will support one of the world's leading hospitality brands by assisting customers throughout their hotel reservation journey. From booking requests to reservation changes and travel-related inquiries, you'll help deliver exceptional customer experiences while ensuring every interaction reflects the highest standards of service.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Assist customers with hotel reservations, modifications, cancellations, and general booking inquiries.<\/li>\\n<li>Provide accurate information regarding hotel availability, rates, services, and policies.<\/li>\\n<li>Support customers via incoming calls, emails, and other communication channels.<\/li>\\n<li>Resolve customer concerns efficiently while ensuring a high level of customer satisfaction.<\/li>\\n<li>Escalate complex cases whenever necessary, following internal procedures.<\/li>\\n<li>Maintain accurate customer records and reservation details within internal systems.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Spanish (C1).<\/li>\\n<li>Are fluent, verbal and written in English (B2).<\/li>\\n<li>Have excellent communication and customer service skills.<\/li>\\n<li>Are able to work in a fast-paced environment while maintaining attention to detail.<\/li>\\n<li>Have strong problem-solving skills and a customer-oriented mindset.<\/li>\\n<li>Are responsible, flexible, dynamic, and resilient.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses).<\/li>\\n<li>Work from home in Portugal.<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities.<\/li>\\n<li>Full paid training on the company and the project you'll be working on.<\/li>\\n<li>Career development programs.<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their \\\"employer of choice.\\\"<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1212\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-14T00:59:02.687+01:00\",\"created_at\":\"2026-07-13T10:01:22.677+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjEy?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjEy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"1638\",\"campaign_id\":\"1211\",\"campaign_title\":\"Hotel Tonight \/ French \/ WAH \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (French-speaking) - Hotel Reservations - Remote\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \\\"Best Companies for Career Growth,\\\" and \\\"Best Company Culture,\\\" year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Customer Service Representative<\/strong> in Portugal (Remote), you will support one of the world's leading hospitality brands by assisting customers throughout their hotel reservation journey. From booking requests to reservation changes and travel-related inquiries, you'll help deliver exceptional customer experiences while ensuring every interaction reflects the highest standards of service.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Assist customers with hotel reservations, modifications, cancellations, and general booking inquiries.<\/li>\\n<li>Provide accurate information regarding hotel availability, rates, services, and policies.<\/li>\\n<li>Support customers via incoming calls, emails, and other communication channels.<\/li>\\n<li>Resolve customer concerns efficiently while ensuring a high level of customer satisfaction.<\/li>\\n<li>Escalate complex cases whenever necessary, following internal procedures.<\/li>\\n<li>Maintain accurate customer records and reservation details within internal systems.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in French (C1).<\/li>\\n<li>Are fluent, verbal and written in English (B2).<\/li>\\n<li>Have excellent communication and customer service skills.<\/li>\\n<li>Are able to work in a fast-paced environment while maintaining attention to detail.<\/li>\\n<li>Have strong problem-solving skills and a customer-oriented mindset.<\/li>\\n<li>Are responsible, flexible, dynamic, and resilient.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses).<\/li>\\n<li>Work from home in Portugal.<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities.<\/li>\\n<li>Full paid training on the company and the project you'll be working on.<\/li>\\n<li>Career development programs.<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their \\\"employer of choice.\\\"<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1211\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-13T09:38:25.651+01:00\",\"created_at\":\"2026-07-13T09:35:31.206+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjEx?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjEx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"401\",\"campaign_id\":\"343\",\"campaign_title\":\"Raisin Customer Care\/ Spanish \/ Iasi\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atenci\u00f3n al Cliente_FinTech_Ia\u0219i\",\"street\":null,\"address\":null,\"city\":\"Ia\u0219i\",\"state\":\"Ia\u0219i County\",\"postal_code\":null,\"region\":\"Iasi\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div>\\n<div>\\n<p>&iquest;Quieres comenzar o impulsar tu carrera en la industria <strong>FinTech<\/strong> con un cliente enfocado en la innovaci&oacute;n, la experiencia del cliente y la excelencia operativa? &Uacute;nete a nuestro equipo como <strong>Agente de Atenci&oacute;n al Cliente<\/strong> y convi&eacute;rtete en el principal punto de contacto para los clientes, brindando soporte en actividades relacionadas con cuentas y tareas de back-office.<\/p>\\n<p>Esta es una excelente oportunidad para una persona orientada al cliente, detallista y con ganas de aprender. <strong>No se requiere experiencia previa<\/strong> &mdash; ofrecemos <strong>formaci&oacute;n completa remunerada<\/strong>. Trabajar&aacute;s desde nuestra <strong>moderna oficina en Ia\u0219i<\/strong>, en un entorno profesional, din&aacute;mico y centrado en las personas.<\/p>\\n<\/div>\\n<div>\\n<p><strong>Crecimiento profesional y desarrollo personal<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>En&nbsp;<strong>Concentrix<\/strong>, te daremos toda la&nbsp;<strong>formaci&oacute;n<\/strong>, las&nbsp;<strong>tecnolog&iacute;as m&aacute;s innovadoras<\/strong>&nbsp;y el&nbsp;<strong>acompa&ntilde;amiento continuo<\/strong>&nbsp;que necesitas para alcanzar el &eacute;xito. Aqu&iacute; encontrar&aacute;s oportunidades reales de crecimiento&nbsp;<strong>profesional y personal<\/strong>. De hecho, cerca del&nbsp;<strong>85% de nuestros gerentes y l&iacute;deres<\/strong>&nbsp;han sido promovidos internamente. Por eso, ponemos a tu disposici&oacute;n una amplia variedad de programas&nbsp;<strong>GRATUITOS<\/strong>&nbsp;de&nbsp;<strong>aprendizaje y desarrollo de liderazgo<\/strong>, pensados para impulsarte hacia la carrera que siempre has so&ntilde;ado.<\/p>\\n<\/div>\\n<div>\\n<p><strong>\ud83d\udd27 Lo que har&aacute;s<\/strong><\/p>\\n<p><strong>Ofrecer apoyo a los clientes como su principal punto de contacto<\/strong><\/p>\\n<ul>\\n<li>Atender a los clientes de manera profesional y eficiente<\/li>\\n<li>Ofrecer soporte por&nbsp;<strong>tel&eacute;fono y correo electr&oacute;nico<\/strong><\/li>\\n<li>Proporcionar una experiencia positiva y orientada a soluciones<\/li>\\n<\/ul>\\n<p><strong>Gestionar tareas operativas y administrativas<\/strong><\/p>\\n<ul>\\n<li>Realizar actividades de&nbsp;<strong>back-office<\/strong>&nbsp;relacionadas con las cuentas de los clientes<\/li>\\n<li>Dar soporte a procesos y actualizaciones relacionados con cuentas<\/li>\\n<\/ul>\\n<p><strong>Trabajar en un entorno regulado<\/strong><\/p>\\n<ul>\\n<li>Seguir cuidadosamente los procedimientos internos y los requisitos legales<\/li>\\n<li>Garantizar que la comunicaci&oacute;n y la documentaci&oacute;n sean precisas y cumplan con la normativa<\/li>\\n<\/ul>\\n<p><strong>\u2705 Lo que buscamos<\/strong><\/p>\\n<p><strong>Idiomas<\/strong><\/p>\\n<ul>\\n<li>Dominio del&nbsp;<strong>espa&ntilde;ol<\/strong><\/li>\\n<li>Nivel&nbsp;<strong>avanzado de ingl&eacute;s<\/strong><\/li>\\n<\/ul>\\n<p><strong>Competencias clave<\/strong><\/p>\\n<ul>\\n<li>Gran atenci&oacute;n al detalle<\/li>\\n<li>Buenas habilidades anal&iacute;ticas y de toma de decisiones<\/li>\\n<li>Orientaci&oacute;n a objetivos y automotivaci&oacute;n<\/li>\\n<li>Capacidad de resoluci&oacute;n de problemas<\/li>\\n<\/ul>\\n<p><strong>Se valora adicionalmente<\/strong><\/p>\\n<ul>\\n<li>La experiencia en operaciones bancarias, back-office o funciones administrativas es una ventaja<\/li>\\n<li>Estudios en negocios, finanzas, econom&iacute;a o un &aacute;rea relacionada ser&aacute;n considerados una ventaja<\/li>\\n<\/ul>\\n<p><strong>\ud83c\udf81 Lo que ofrecemos<\/strong><\/p>\\n<p><strong>Un puesto estable y oportunidades de crecimiento<\/strong><\/p>\\n<ul>\\n<li>Puesto de tiempo completo<\/li>\\n<li>Contrato por tiempo indefinido<\/li>\\n<li>S&oacute;lidas oportunidades de desarrollo profesional en la industria FinTech<\/li>\\n<li>Trabajo desde nuestra&nbsp;<strong>moderna oficina en Ia\u0219i<\/strong><\/li>\\n<\/ul>\\n<p><strong>Paquete de beneficios<\/strong><\/p>\\n<ul>\\n<li>Beneficios flexibles a trav&eacute;s de&nbsp;My Benefit Platform, incluyendo vales de comida, regalo y vacaciones<\/li>\\n<li>Seguro m&eacute;dico privado a trav&eacute;s de&nbsp;Medicover, membres&iacute;a de gimnasio, descuentos con socios y membres&iacute;a Bookster<\/li>\\n<li>Cursos de desarrollo profesional, clases de idiomas, formaci&oacute;n especializada y acceso a eventos online y presenciales<\/li>\\n<li>Bonos por recomendaci&oacute;n de hasta&nbsp;5.000 RON, descuento en gafas, incentivos de Pascua y Navidad, y Programa de Asistencia al Empleado<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p><strong>\ud83d\udca1 &iquest;Por qu&eacute; unirte a nosotros?<\/strong><\/p>\\n<p><strong>No se necesita experiencia previa<\/strong>- Recibir&aacute;s&nbsp;<strong>formaci&oacute;n completa remunerada<\/strong>&nbsp;desde el primer d&iacute;a<\/p>\\n<p><strong>Oportunidades reales de Carrera<\/strong>- Construye tu futuro en&nbsp;<strong>FinTech<\/strong><\/p>\\n<p><strong>Un gran lugar para trabajar: <\/strong>&Uacute;nete a una empresa reconocida como&nbsp;<strong>Best Employer<\/strong> &amp; Trabaja en un entorno&nbsp;<strong>moderno, centrado en las personas y certificado en ESG<\/strong><\/p>\\n<p><strong>\ud83d\udcdd <\/strong>Si hablas con fluidez&nbsp;<strong>espa&ntilde;ol e ingl&eacute;s<\/strong>, tienes ganas de aprender y est&aacute;s listo\/a para desarrollar tu carrera en una industria din&aacute;mica desde nuestra&nbsp;<strong>moderna oficina en Ia\u0219i<\/strong>, nos encantar&aacute; conocerte.<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<div>\\n<p><strong>Elegibilidad para trabajar<\/strong><\/p>\\n<ul>\\n<li>De conformidad con la legislaci&oacute;n de&nbsp;<strong>Ruman&iacute;a<\/strong>, solo se tendr&aacute;n en cuenta para este puesto las personas candidatas que est&eacute;n legalmente autorizadas para trabajar en&nbsp;<strong>Ruman&iacute;a<\/strong>.<\/li>\\n<\/ul>\\n<\/div>\\n<div>&nbsp;<\/div>\\n<div>\\n<p><strong>Concentrix is an equal opportunity employer <\/strong>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<\/div>\",\"ats_external_id\":\"RO-343\",\"location\":\"Ia\u0219i, Iasi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-13T15:27:01.579+03:00\",\"created_at\":\"2026-07-13T08:31:10.821+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDM?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"4\"},{\"id\":\"816\",\"campaign_id\":\"21980\",\"campaign_title\":\"Sr. Quality Evaluator R1746251\",\"campaign_type\":\"job_application\",\"job_title\":\"Quality Analyst\",\"street\":\"IND Hyderabad - Google Client Site\",\"address\":\"IND Hyderabad - Google Client Site\",\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"postal_code\":\"500082\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Sr Quality Evaluator is responsible for monitoring and evaluating inbound and\/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. 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We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.<\/span><\/h3><h3><span>\u00a0<\/span><\/h3><h3><span>Qualifications :-<\/span><\/h3><h3><span>\u00a0<\/span><\/h3><h3><span>Experience \u2013 3 years<\/span><\/h3><h3><span>English Assessment \u2013 B2<\/span><\/h3><h3><span>Education \u2013 Graduate<\/span><\/h3><h3><span>COMO Experience \u2013 App review ( minimum 1 year managing team working in COMO-App review environment ).<\/span><\/h3><h3><span>\u00a0<\/span><\/h3><h3><span><b>Role and\u00a0Key Responsibilities:<\/b><\/span><\/h3><h3><span>\u00a0<\/span><\/h3><ul><li><h3>Quality Auditing &amp; Evaluation \u2013 Strong ability to assess work against policies, guidelines, and quality standards.<\/h3><\/li><li><h3>Attention to Detail \u2013 High accuracy in identifying errors, compliance gaps, and quality trends.<\/h3><\/li><li><h3>Analytical Thinking \u2013 Ability to analyze performance data, identify root causes, and recommend improvements.<\/h3><\/li><li><h3>Policy &amp; Process Expertise \u2013 Deep understanding of content policies, operational guidelines, and quality frameworks.<\/h3><\/li><li><h3>Coaching &amp; Feedback Delivery \u2013 Providing clear, constructive, and actionable feedback to improve agent performance.<\/h3><\/li><li><h3>Stakeholder Collaboration \u2013 Working effectively with Operations, Training, Quality Managers, and client teams.<\/h3><\/li><li><h3>Performance Improvement \u2013 Identifying knowledge gaps and supporting corrective and preventive action plans.<\/h3><\/li><li><h3>Decision-Making Skills \u2013 Making objective, balanced, and policy-aligned quality assessments.<\/h3><\/li><li><h3>Communication Skills \u2013 Strong written and verbal communication for audit findings, reporting, and coaching.<\/h3><\/li><li><h3>Time Management \u2013 Completing audits within agreed SLAs while maintaining quality standards.<\/h3><\/li><\/ul><h3><\/h3><h3><b>Desired Skills:<\/b><\/h3><ul><li><h3>Quality Auditing &amp; Compliance<\/h3><\/li><li><h3>Analytical Thinking &amp; Root Cause Analysis<\/h3><\/li><li><h3>Attention to Detail<\/h3><\/li><li><h3>Coaching &amp; Feedback Delivery<\/h3><\/li><li><h3>Policy Interpretation &amp; Decision Making<\/h3><\/li><li><h3><\/h3><\/li><\/ul><h3><span><b>Educational Qualification:<span>\u00a0<\/span><\/b>\u00a0 Graduate<\/span><span>\u00a0<\/span><\/h3><h3><\/h3><h3><span><b>Disclaimer: -<\/b><\/span><\/h3><h3><span>\u00a0<\/span><\/h3><h3><span>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><strong>JOB Description<\/strong><\/p>\\n<p>We are looking for a customer-focused and detail-oriented individual to join our team as a Banking Customer Service Representative (Native Chinese speakers ONLY). In this role, you will handle a wide range of customer inquiries related to banking accounts services, ensuring a positive experience and providing timely solutions.<br \/><br \/>&bull;&nbsp;Handle inbound calls, chats and emails inquiries from Singapore customers regarding account balances, transactions, credit card usage, payments, and fees.<br \/>&bull; Assist Singapore customers with lost or stolen cards, fraudulent activity, and account security issues.<br \/>&bull; Provide information about banking products and services such as credit limits, interest rates, reward points, and billing cycles.<br \/>&bull; Process service requests like account updates, disputes, and payment arrangements.<br \/>&bull; Ensure accurate documentation of all customer interactions in the system.<br \/>&bull; Follow compliance and data security standards in all customer interactions.<br \/>&bull; Escalate complex issues to the appropriate department while ensuring customer satisfaction.<br \/>&bull; Achieve individual and team performance targets such as call handling time, customer satisfaction, and first-call resolution, etc.<\/p>\\n<p>Requirements:&nbsp;<\/p>\\n<p>&bull; <span data-teams=\\\"true\\\">Education: Bachelor's degree holder <strong>(Certificate must be in English Language)<\/strong>.<\/span><br \/>&bull; Able to work on rotational shifts and to relocate to Malaysia.<br \/>&bull; <span data-teams=\\\"true\\\">1-2 years in Banking Customer Service Experience.<\/span><br \/>&bull; English profeciency with B2 or above.<br \/>&bull; Immediate joiner.&nbsp;<br \/>&bull; Native Chinese speakers ONLY required.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1745973\",\"location\":\"Kuala Lumpur Sentral, Malaysia\",\"job_type\":\"full_time\",\"salary\":\"4700\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-07-13T07:59:04.437+08:00\",\"created_at\":\"2026-07-10T18:11:38.721+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjc2?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjc2\/apply?\",\"head_count\":\"20\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"banking\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50470\",\"primary_location\":{\"id\":\"MY-KUM-JALAN-Y2\",\"wid\":\"aa68d3040a8d102eef9177716a6e0000\",\"descriptor\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"8e32d659ea471010049a7db56d5d0004\",\"address\":\"selvagaaneshal.nallappan1@concentrix.com\"},\"last_name\":\"Nallappan\",\"first_name\":\"Selvagaanesh\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-378996\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-I--Customer-Service-Chinese_R1745973\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-I--Customer-Service-Chinese_R1745973\/apply\",\"job_requisition_id\":\"R1745973\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3f9cf49457fb0118ad5a8b4cd8b30004\",\"address\":\"shabab.aunhikattu@concentrix.com\"},\"last_name\":\"Aunhikattu\",\"first_name\":\"Shabab Rahman\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1745973\",\"wid\":\"3dc6916f848510197e7ccf8a6f430000\",\"descriptor\":\"R1745973 Advisor I, Customer Service Chinese (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"8e32d659ea471010049a7db56d5d0004\",\"address\":\"selvagaaneshal.nallappan1@concentrix.com\"},\"last_name\":\"Nallappan\",\"first_name\":\"Selvagaanesh\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-malaysia\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"822\",\"campaign_id\":\"21922\",\"campaign_title\":\"Sr. Copywriter (TCF) R1745115\",\"campaign_type\":\"job_application\",\"job_title\":\"Instructional Designer\/Copywriter\",\"street\":\"PHL NCR Makati Work-at-Home\",\"address\":\"PHL NCR Makati Work-at-Home\",\"city\":\"National Capital Region\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1229\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><p><span><span>We believe content is the connective tissue of design, tying desired outcomes to meaningful experiences. <\/span><span>We <\/span><span>are looking for<\/span><span> a versatile, experienced<\/span><span> <\/span><span>copy<\/span><span>writer <\/span><span>with experience creating instructional materials <\/span><span>who can develop clear and compelling English <\/span><span>copy in support of <\/span><span>a client <\/span><span>specializing <\/span><span>education for<\/span><span> financial <\/span><span>professionals<\/span><span>.<\/span><span> <\/span><span>This role focuses on creating <\/span><span>certification course materials, <\/span><span>blogs<\/span><span> and whitepapers, collaborating with <\/span><span>the client\u2019s <\/span><span>existing writing teams to <\/span><span>ensure<\/span><span> <\/span><span>the content<\/span><span> produced<\/span><span> aligns with <\/span><span>the organization\u2019s<\/span><span> <\/span><span>goals and standards.<\/span><span> Your words will inform and engage <\/span><span>the <\/span><span>target audiences and drive business outcomes in the<\/span><span> financial protection <\/span><span>sector.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>Our ideal candidate is a collaborative, skilled, and imaginative <\/span><span>copy<\/span><span>writer with a deep understanding of <\/span><span>writing for adult learning. Familiarity with finance, risk management <\/span><span>or <\/span><span>financial crime <\/span><span>prevention is a bonus<\/span><span>.<\/span><span> <\/span><span>A<\/span><span>s a writer you<\/span><span> <\/span><span>know how to make<\/span><span> <\/span><span>the dry details <\/span><span>compelling <\/span><span>and <\/span><span>know<\/span><span> how to craft messaging that resonates with<\/span><span> the<\/span><span> target audiences.<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><p><span><span>Responsibilities:<\/span><\/span><span>\u00a0<\/span><\/p><div><div><ul><li><p><span><span>Writing clear, compelling <\/span><span>copy <\/span><span>that informs and instructions <\/span><span>for various media (<\/span><span>e.g.<\/span><span> long form blog posts, <\/span><span>lear<\/span><span>ning modules, skills assessments, surveys<\/span><span>,<\/span><span> <\/span><span>articles, whitepapers, <\/span><span>etc.)<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Interpreting a c<\/span><span>ontent <\/span><span>brief to understand assigned <\/span><span>task<\/span><span> <\/span><span>and underlying ask; <\/span><span>following up where more information may be needed.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Engaging with <\/span><span>client <\/span><span>SME<\/span><span>s<\/span><span> <\/span><span>and <\/span><span>teams to understand the purpose of the asset<\/span><span> <\/span><span>key takeaways <\/span><span>and calls to action (CTAs)<\/span><span>,<\/span><span> <\/span><span>and<\/span><span> behavior it is trying to influence<\/span><span>.\u00a0<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Adhering to client brand and editorial <\/span><span>guidelines<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Applying feedback from <\/span><span>client <\/span><span>team and<\/span><span> quality control editors<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Partnering with client teams, making suggestions, bringing own ideas and <\/span><span>expertise<\/span><span> to the table.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p>Apply foundational instructional design principles and adult learning theory to structure effective learning experiences.<\/p><\/li><li><p>Combine existing training materials\u2014videos, documents, modules, job aids\u2014into cohesive courses and curricula.<\/p><\/li><li><p>Ensure learning paths are intuitive, relevant, and aligned with business goals.<\/p><\/li><li><p>Provide high\u2011level guidance on content sequencing, modality selection, and learner engagement strategies.<\/p><\/li><\/ul><\/div><div><p><\/p><p><span><span>Required skills:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Exceptional writing, editing, and proofreading abilities with strong attention to detail.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong interest in <\/span><span>education, adult-learning<\/span><span>, and crime and fraud.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to transform <\/span><span>a content brief <\/span><span>into engaging<\/span><span> courseware or <\/span><span>narratives<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong research skills and a natural curiosity to learn <\/span><span>new <\/span><span>topics<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to <\/span><span>facilitate<\/span><span> interviews and workshops<\/span><span> with <\/span><span>subject matter experts <\/span><span>to gather the required <\/span><span>input<\/span><span> to write compelling <\/span><span>materials.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Proficiency<\/span><span> in Microsoft Office and familiarity <\/span><span>content and learning management systems such as <\/span><span>Xyleme<\/span><span>, <\/span><span>Articulate 360<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><ul><li><p><span><span>Excellent time managem<\/span><span>ent and organizational skills.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Team player with excellent communication and interpersonal skills.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to work under pressure, manage multiple projects simultaneously, and meet tight deadlines.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Minimum of <\/span><span>5<\/span><span>&#43;<\/span><span>years of experience in <\/span><span>copywriter\/content creator\/Instructional Design<\/span><span> roles<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Bachelor&#39;s degree in Journalism<\/span><span>, Communications, <\/span><span>English<\/span><span> or <\/span><span>equivalent experience. <\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Reliable home internet <\/span><span>service<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Willingness to work a<\/span><span> 3rd<\/span><span> shift that overlaps with U.<\/span><span>S. business day<\/span><span>.<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><\/p><p><span><span>What we offer:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>A collaborative <\/span><span>remote <\/span><span>work environment <\/span><span>with local support and <\/span><span>leadership.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong company culture,<\/span><span> lived every day<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Opportunities to work on innovative projects<\/span><span>.<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Competitive salary and benefits package<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><\/div>\",\"ats_external_id\":\"R1745115\",\"location\":\"National Capital Region, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-07-10T18:05:33.576+08:00\",\"created_at\":\"2026-07-10T16:08:04.506+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkyMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-Makati-Work-at-Home\/Instructional-Designer-Copywriter_R1745115\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Digital Marketing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"National Capital Region\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1229\",\"primary_location\":{\"id\":\"PH-WAH-MAKAT-00\",\"wid\":\"bb20f395fa3c01a23310845e770755a9\",\"descriptor\":\"PHL NCR Makati Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maerliza.amante@concentrix.com\"},\"first_name\":\"Amante, Ma. Erliza\"},\"categories\":[{\"descriptor\":\"CF Digital Marketing\"}],\"recruiters\":[{\"id\":\"102505217\",\"wid\":\"f2fa2afd892910447a9bf4bbe9e70000\",\"descriptor\":\"Ma. Erliza Amante (102505217)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0688\",\"descriptor\":\"Sr. Copywriter (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-378933\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-Makati-Work-at-Home\/Instructional-Designer-Copywriter_R1745115\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-Makati-Work-at-Home\/Instructional-Designer-Copywriter_R1745115\/apply\",\"job_requisition_id\":\"R1745115\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"5bf9c50ec22410097a75ce41f9390000\",\"descriptor\":\"COGS (CORP) Digital Experiences SL\",\"reference_id\":\"CORCATCONTCOMM\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"0777b3dda5691025ab645c16ebbc0000\",\"descriptor\":\"W0ZKJE Catalyst Core Cost Projects\",\"reference_id\":\"W0ZKJE\",\"custom_reference_id\":\"W0ZKJE\",\"company_reference_id\":null},{\"wid\":\"7218f45270b3102212bb7cc0b0fb0000\",\"descriptor\":\"11190 - Concentrix - 980002522\",\"reference_id\":\"980002522\",\"custom_reference_id\":\"980002522\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"anke.meyer@concentrix.com\"},\"first_name\":\"Anke Meyer (102012375)\"},\"category_groups\":[{\"id\":\"CF Strategy and Design Group\",\"wid\":\"d649f60fbab010107a3205b0f0a40000\",\"descriptor\":\"Strategy and Design Group\"}],\"job_requisition\":{\"id\":\"R1745115\",\"wid\":\"96b13af257221028eeb1db7d47850000\",\"descriptor\":\"Instructional Designer\/Copywriter\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"823\",\"campaign_id\":\"21918\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1745948\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect \u2013 Endpoint Management & Modern Device Management\",\"street\":\"ITA Work-at-Home\",\"address\":\"ITA Work-at-Home\",\"city\":\"Cemusco sul Naviglio\",\"state\":\"Milano\",\"postal_code\":\"20063\",\"region\":null,\"country\":\"Italy\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are seeking an experienced Cloud Solution Architect (CSA) specializing in Modern Endpoint Management and Device Security to support enterprise and strategic customers<\/p><p>You will serve as a trusted technical advisor responsible for designing, deploying, and optimizing endpoint management solutions leveraging Microsoft Intune, Configuration Manager (SCCM\/MECM), Windows Enterprise,<b>\u00a0<\/b><\/p><p>This role focuses on helping customers transition from traditional device management architectures to cloud-native endpoint management solutions while enabling security, compliance, automation, and operational excellence.<\/p><p><\/p><p><b>Key Responsibilities:<\/b><\/p><p>Endpoint Management Architecture<\/p><ul><li><p><span>Design and implement enterprise-scale endpoint management architectures.<\/span><\/p><\/li><li><p><span>Lead device management modernization initiatives.<\/span><\/p><\/li><li><p><span>Define migration strategies from SCCM-centric environments to modern management with Intune.<\/span><\/p><\/li><li><p><span>Conduct architecture assessments, health checks, and modernization workshops.<\/span><\/p><\/li><li><p><span>Develop strategic roadmaps for endpoint transformation programs.<\/span><\/p><\/li><\/ul><p><\/p><p><b>Configuration Manager (SCCM\/MECM)<\/b><\/p><ul><li><p><span>Design and optimize Microsoft Endpoint Configuration Manager environments.<\/span><\/p><\/li><li><p><span>Architect SCCM infrastructure, boundaries, distribution points, management points, and software update strategies.<\/span><\/p><\/li><li><p><span>Implement operating system deployment (OSD) solutions.<\/span><\/p><\/li><li><p><span>Lead SCCM upgrades, migrations, and coexistence scenarios.<\/span><\/p><\/li><li><p><span>Review client health, software distribution, patching, and reporting architectures.<\/span><\/p><\/li><\/ul><p><\/p><p><b>Microsoft Intune &amp; Cloud Management<\/b><\/p><ul><li><p><span>Design enterprise Intune deployments.<\/span><\/p><\/li><li><p><span>Architect device enrollment strategies:<\/span><\/p><\/li><li><p><span>Corporate Devices<\/span><\/p><\/li><li><p><span>BYOD<\/span><\/p><\/li><li><p><span>CYOD<\/span><\/p><\/li><li><p><span>Shared Devices<\/span><\/p><\/li><li><p><span>Kiosk Scenarios<\/span><\/p><\/li><li><p><span>Configure compliance policies and device restrictions.<\/span><\/p><\/li><li><p><span>Design application deployment and lifecycle management strategies.<\/span><\/p><\/li><li><p><span>Implement Mobile Application Management (MAM) and Mobile Device Management (MDM) solutions.<\/span><\/p><\/li><\/ul><p><\/p><p><b>Required Technical Skills:<\/b><\/p><p><b>Endpoint Management<\/b><\/p><p><b>Microsoft Intune<\/b><\/p><ul><li><p><span>Device Management<\/span><\/p><\/li><li><p><span>Application Management<\/span><\/p><\/li><li><p><span>Compliance Policies<\/span><\/p><\/li><li><p><span>Security Baselines<\/span><\/p><\/li><li><p><span>Autopilot<\/span><\/p><\/li><li><p><span>MAM<\/span><\/p><\/li><li><p><span>MDM<\/span><\/p><\/li><li><p><span>Endpoint Analytics<\/span><\/p><\/li><li><p><span>Tenant Administration<\/span><\/p><\/li><\/ul><p><\/p><p><b>Configuration Manager (SCCM\/MECM)<\/b><\/p><ul><li><p><span>Infrastructure Architecture<\/span><\/p><\/li><li><p><span>OSD<\/span><\/p><\/li><li><p><span>Application Deployment<\/span><\/p><\/li><li><p><span>Software Updates<\/span><\/p><\/li><li><p><span>Patch Management<\/span><\/p><\/li><li><p><span>Co-Management<\/span><\/p><\/li><li><p><span>Reporting<\/span><\/p><\/li><li><p><span>Client Health<\/span><\/p><\/li><li><p><span>Endpoint Modernization<\/span><\/p><\/li><\/ul><p><\/p><p><b>Required Qualifications:<\/b><\/p><ul><li><p><span>10&#43; years of experience in enterprise endpoint management.<\/span><\/p><\/li><li><p><span>5&#43; years of experience designing and deploying Microsoft Intune environments.<\/span><\/p><\/li><li><p><span>Strong experience with Configuration Manager (SCCM\/MECM).<\/span><\/p><\/li><li><p><span>Experience leading endpoint modernization and cloud transformation projects.<\/span><\/p><\/li><li><p><span>Experience designing enterprise-grade device security solutions.<\/span><\/p><\/li><li><p><span>Strong customer-facing consulting and architecture experience.<\/span><\/p><\/li><li><p><span>Excellent communication and executive presentation skills.<\/span><\/p><\/li><\/ul>\",\"ats_external_id\":\"R1745948\",\"location\":\"Cemusco sul Naviglio, Milano\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-10T16:09:05.644+08:00\",\"created_at\":\"2026-07-10T16:08:02.590+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkxOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Cloud-Solution-Architect---Endpoint-Management---Modern-Device-Management_R1745948-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Cemusco sul Naviglio\",\"state\":\"Milano\",\"country\":{\"wid\":\"8cd04a563fd94da7b06857a79faaf815\",\"iso2\":\"IT\",\"iso3\":\"ITA\",\"descriptor\":\"Italy\",\"iso_numeric\":\"380\"},\"postal_code\":\"20063\",\"primary_location\":{\"id\":\"IT-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9dfd357f5febfb6\",\"descriptor\":\"ITA Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"barbara.wajda@concentrix.com\"},\"first_name\":\"Wajda, Barbara\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102070342\",\"wid\":\"c18eedc154b510018e4ee9805d9f0000\",\"descriptor\":\"Barbara Wajda (102070342)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-378957\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Cloud-Solution-Architect---Endpoint-Management---Modern-Device-Management_R1745948-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Cloud-Solution-Architect---Endpoint-Management---Modern-Device-Management_R1745948-1\/apply\",\"job_requisition_id\":\"R1745948\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"alin.licsor@concentrix.com\"},\"first_name\":\"Alin Licsor (102005102)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1745948\",\"wid\":\"4580c33fa60c101978d8b43a37f20000\",\"descriptor\":\"Cloud Solution Architect \u2013 Endpoint Management & Modern Device Management\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"824\",\"campaign_id\":\"21917\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1745942\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect \u2013 Dynamics 365 ERP Technical Architect\",\"street\":\"ITA Work-at-Home\",\"address\":\"ITA Work-at-Home\",\"city\":\"Cemusco sul Naviglio\",\"state\":\"Milano\",\"postal_code\":\"20063\",\"region\":null,\"country\":\"Italy\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are seeking an experienced Cloud Solution Architect (CSA) specializing in Dynamics 365 Finance &amp; Operations (F&amp;O) and Dynamics 365 Business Central from a technical architecture perspective.<\/p><p>You will help enterprise and mid-market customers modernize ERP platforms, design scalable cloud architectures, implement integrations, optimize performance, and establish technical governance frameworks across Dynamics 365 environments.<\/p><p><\/p><p><b>Key Responsibilities:<\/b><\/p><p>ERP Solution Architecture<\/p><ul><li><p><span>Design enterprise-scale Dynamics 365 architectures.<\/span><\/p><\/li><li><p><span>Lead technical solution design for F&amp;O and Business Central environments.<\/span><\/p><\/li><li><p><span>Define ERP modernization roadmaps for cloud transformation initiatives.<\/span><\/p><\/li><li><p><span>Conduct architecture reviews and technical assessments.<\/span><\/p><\/li><li><p><span>Develop scalable, secure, and highly available application architectures.<\/span><\/p><\/li><li><p><span>Ensure alignment with Microsoft Cloud Adoption Framework and Well-Architected principles.<\/span><\/p><\/li><\/ul><p><\/p><p><b>Dynamics 365 Finance &amp; Operations Technical Architecture<\/b><\/p><ul><li><p><span>Design and review X&#43;&#43; based customizations and extensions.<\/span><\/p><\/li><li><p><span>Architect integrations between F&amp;O and external systems.<\/span><\/p><\/li><li><p><span>Design Data Management Framework (DMF) solutions.<\/span><\/p><\/li><li><p><span>Optimize performance, scalability, and availability.<\/span><\/p><\/li><li><p><span>Establish development best practices and governance models.<\/span><\/p><\/li><li><p><span>Lead upgrade and migration projects to Dynamics 365 cloud platforms.<\/span><\/p><\/li><\/ul><div><\/div><p><b>Dynamics 365 Business Central Architecture<\/b><\/p><ul><li><p><span>Design Business Central technical solutions and extensions.<\/span><\/p><\/li><li><p><span>Develop AL-based application customizations.<\/span><\/p><\/li><li><p><span>Architect multi-company and multi-country deployments.<\/span><\/p><\/li><li><p><span>Support SaaS migration and modernization projects.<\/span><\/p><\/li><li><p><span>Optimize operational performance and tenant management.<\/span><\/p><\/li><li><p><span>Define extension strategies following Microsoft&#39;s best practices.<\/span><\/p><\/li><\/ul><p><\/p><p><b>Required Technical Skills:<\/b><\/p><p>Dynamics 365 Finance &amp; Operations<\/p><ul><li><p><span>Dynamics 365 F&amp;O Architecture<\/span><\/p><\/li><li><p><span>Extensions Framework<\/span><\/p><\/li><li><p><span>Data Management Framework (DMF)<\/span><\/p><\/li><li><p><span>Electronic Reporting<\/span><\/p><\/li><li><p><span>Batch Processing<\/span><\/p><\/li><li><p><span>Performance Optimization<\/span><\/p><\/li><li><p><span>Upgrade &amp; Migration Architecture<\/span><\/p><\/li><li><p><span>Environment Management<\/span><\/p><\/li><\/ul><div><\/div><p><b>Dynamics 365 Business Central<\/b><\/p><ul><li><p><span>Business Central SaaS<\/span><\/p><\/li><li><p><span>AL Development<\/span><\/p><\/li><li><p><span>Extensions Development<\/span><\/p><\/li><li><p><span>APIs &amp; Web Services<\/span><\/p><\/li><li><p><span>Tenant Management<\/span><\/p><\/li><li><p><span>Upgrade Management<\/span><\/p><\/li><li><p><span>Performance Optimization<\/span><\/p><\/li><li><p><span>Multi-Tenant Architecture<\/span><\/p><\/li><\/ul><p><\/p><p><b>Required Qualifications:<\/b><\/p><ul><li><p><span>10&#43; years of enterprise application architecture experience.<\/span><\/p><\/li><li><p><span>7&#43; years working with Dynamics ERP solutions.<\/span><\/p><\/li><li><p><span>Deep hands-on experience with Dynamics 365 F&amp;O and\/or Business Central technical implementations.<\/span><\/p><\/li><li><p><span>Experience leading large-scale ERP transformation initiatives.<\/span><\/p><\/li><li><p><span>Strong Azure integration architecture experience.<\/span><\/p><\/li><li><p><span>Customer-facing consulting and architecture background.<\/span><\/p><\/li><li><p><span>Excellent communication and stakeholder management skills.<\/span><\/p><\/li><\/ul>\",\"ats_external_id\":\"R1745942\",\"location\":\"Cemusco sul Naviglio, Milano\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-10T16:09:05.477+08:00\",\"created_at\":\"2026-07-10T16:08:02.347+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkxNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Cloud-Solution-Architect---Dynamics-365-ERP-Technical-Architect_R1745942-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Cemusco sul Naviglio\",\"state\":\"Milano\",\"country\":{\"wid\":\"8cd04a563fd94da7b06857a79faaf815\",\"iso2\":\"IT\",\"iso3\":\"ITA\",\"descriptor\":\"Italy\",\"iso_numeric\":\"380\"},\"postal_code\":\"20063\",\"primary_location\":{\"id\":\"IT-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9dfd357f5febfb6\",\"descriptor\":\"ITA Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"barbara.wajda@concentrix.com\"},\"first_name\":\"Wajda, Barbara\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102070342\",\"wid\":\"c18eedc154b510018e4ee9805d9f0000\",\"descriptor\":\"Barbara Wajda (102070342)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-378930\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Cloud-Solution-Architect---Dynamics-365-ERP-Technical-Architect_R1745942-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Cloud-Solution-Architect---Dynamics-365-ERP-Technical-Architect_R1745942-1\/apply\",\"job_requisition_id\":\"R1745942\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"alin.licsor@concentrix.com\"},\"first_name\":\"Alin Licsor (102005102)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1745942\",\"wid\":\"1e1550787feb1019786957da33910000\",\"descriptor\":\"Cloud Solution Architect \u2013 Dynamics 365 ERP Technical Architect\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"1922\",\"campaign_id\":\"req-6a776ff52f8fd378\",\"campaign_title\":\"Licensed Health Insurance Rep (Bilingual Spanish \/ English) - Remote\",\"campaign_type\":null,\"job_title\":\"Licensed Health Insurance Rep (Bilingual Spanish \/ English) - Remote\",\"street\":null,\"address\":null,\"city\":\"Work At Home\",\"state\":\"Work At Home\",\"postal_code\":\"43201\",\"region\":null,\"country\":\"United States\",\"short_description\":\"\",\"long_description\":\"<p>Join our award-winning \u201cOne Concentrix\u201d team as a remote Licensed Health Insurance Bilingual Representative! We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p><\/p><p><strong>Must have an active resident license to sell Health Insurance with preferably NO Appointments<\/strong><\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Are you looking for a \u201cwork from home\u201d career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a remote Licensed Health Insurance Bilingual Representative at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a remote Licensed Health Insurance Bilingual Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great \u201cwork from home\u201d opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>&nbsp;<\/p><p>As a Licensed Health Insurance Bilingual Representative working from home, you will:<\/p><ul><li><p>Respond to inbound customer and agent inquiries\u202frelated to policy coverage, billing, and service using clear and confident communication.<\/p><\/li><li><p>Sell insurance products\u202fby gathering information, generating quotes, and binding policies while meeting performance goals.<\/p><\/li><li><p>Identify opportunities for cross-selling\u202fand upselling additional products that align with the customer\u2019s needs.<\/p><\/li><li><p>Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction.<\/p><\/li><li><p>Educate customers on policy options and documentation, clearly explaining the required steps or updates.<\/p><\/li><li><p>Navigate multiple systems simultaneously, while maintaining a smooth and engaging customer conversation.<\/p><\/li><li><p>Document interactions thoroughly to ensure accuracy, consistency, and continuity of service.<\/p><\/li><li><p>Work from a quiet, distraction-free home environment, maintaining professionalism in all communications.<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<br><\/p><\/li><\/ul><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>&nbsp;<\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Licensed Health Insurance Bilingual Representative (Remote) role include:<\/p><ul><li><p>Must be able to pass a language assessment for Spanish<\/p><\/li><li><p>Six months of customer service experience<\/p><\/li><li><p>Active resident license to sell health insurance<\/p><\/li><li><p>High school diploma or GED<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Passion for helping others with a patient and empathetic nature<\/p><\/li><li><p>Ability to pass a background<\/p><\/li><li><p>This is a seasonal role through December 7, 2026, with an opportunity to extend employment in a different role<\/p><\/li><li><p>Bilingual not required but encouraged to apply<\/p><\/li><li><p>Must reside in the United States or have a valid U.S. address for residence<strong><br><\/strong><\/p><\/li><\/ul><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p><ul><li><p>The base salary range for this position is $19.95 \u2013 $23.50\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Paid training and performance-based incentives<\/p><\/li><li><p>Lucrative employee referral bonus opportunities<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey<\/p><\/li><li><p>Work-from-home convenience<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;<a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;<a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. 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Als administratief medewerker ga je aan de slag met diverse klantdossiers. Het gaat om een tijdelijke functie (verwachting tot nov\/dec 2026) die bij goed functioneren verlengd kan worden en bestaat de mogelijkheid om door te stromen binnen het team.<\/span><\/p>\\n<p aria-level=\\\"2\\\"><span data-contrast=\\\"none\\\">Je gaat aan de slag voor de afdeling <strong>Volmacht<\/strong>. Je behandelt casussen waarbij volmachten zijn afgegeven of worden aangevraagd. Klanten hebben vragen over hoe een volmacht te beheren en je helpt klanten met de documenten die moeten worden aangeleverd voor een volmachtbehering. het is belangrijk dat je zorgvuldig te werk gaat en heel nauwkeurig werkt.&nbsp;<\/span><\/p>\\n<p aria-level=\\\"2\\\"><span data-contrast=\\\"none\\\">Je ontvangt mails van gemachtigde personen, beantwoord hun vragen en verwerkt de informatie in het dossier. Jij zorgt voor duidelijke informatie en overzicht richting de juiste personen. Voor een snelle afhandeling of extra vragen aan de bewindsvoerder bel je klant op om te zorgen dat het dossier up to date is.<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Het aanvragen van een VOG is verplicht. Deze moet binnen zes weken aangeleverd zijn.\u202f<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p aria-level=\\\"2\\\"><strong><span data-contrast=\\\"none\\\">Wat krijg je van ons?&nbsp;<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li><span data-contrast=\\\"none\\\">Een startsalaris van &euro;15,28&nbsp;per uur&nbsp;(vanaf 21 jaar)&nbsp;en een opbouw van 6,2% pensioen.<\/span>&nbsp;<br \/><em><span data-contrast=\\\"none\\\">De mogelijkheid om inclusief vakantiegeld uit te betalen kan worden aangevraagd.<\/span><\/em><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Flexibele werktijden binnen de openingstijden maandag t\/m vrijdag 8:30 tot 17:00 uur.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Een reiskostenvergoeding of OV-vergoeding vanaf 10km.<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Gratis fruit op kantoor, winacties en mooie extra&rsquo;s!<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p aria-level=\\\"2\\\"><strong><span data-contrast=\\\"none\\\">Wat&nbsp;vragen wij van jou?<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">\ud83c\udf1f<\/span><span data-contrast=\\\"none\\\"> Je voelt je thuis in een werkweek van minimaal 30 uur.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">\ud83c\udf93<\/span><span data-contrast=\\\"none\\\">&nbsp;MBO 4 werk- en denkniveau is jouw startpunt.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">\ud83c\udfaf<\/span><span data-contrast=\\\"none\\\">&nbsp; Jouw talent?&nbsp;Je kunt goed luisteren en je hebt het vermogen om complexe informatie helder en begrijpelijk over te brengen.\u202f&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">\ud83d\udcc5<\/span><span data-contrast=\\\"none\\\">&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">Je bent bereid om de on the job training van 6 weken (gemiddeld 4 dagen per week) op het kantoor in Leeuwarden te volgen vanaf 10-08. <\/span>In de eerste week&nbsp; ben je vanaf maandag tot en met woensdag tussen 9:00 en 17:00 uur beschikbaar.<\/p>\\n<p><span data-contrast=\\\"none\\\">\ud83d\udee0\ufe0f<\/span><span data-contrast=\\\"none\\\">&nbsp;Een echte&nbsp;multitasker&nbsp;die graag een stapje extra zet voor klanten.&nbsp;Anderen helpen boven en voorbij WOW past perfect bij wie we zijn.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p aria-level=\\\"2\\\"><strong><span data-contrast=\\\"none\\\">Solliciteer direct!<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Benieuwd naar deze uitdaging?&nbsp;klik&nbsp;op de knop om direct te solliciteren of neem contact op met&nbsp;Suzanne Starke&nbsp;via&nbsp;<\/span><a href=\\\"mailto:suzanne.starke@concentrix.com\\\"><span data-contrast=\\\"none\\\">suzanne.starke@concentrix.com<\/span><\/a><span data-contrast=\\\"none\\\">&nbsp;&ndash; 06-23311231.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>Concentrix is meer dan klantenservice!<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Concentrix is een wereldwijde organisatie en we zetten ons niet alleen in voor onze eigen medewerkers, maar helpen ook graag de wereld om ons heen.<\/p>\\n<ul>\\n<li>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Zo hebben we afgelopen <strong>Sinterklaasseizoen<\/strong> cadeaus ingepakt voor de organisatie <strong>Sintvoorieder1<\/strong>. Doen we mee aan inzamelingsacties voor <strong>COA-locaties<\/strong> in Groningen en ondersteunen we <strong>250<\/strong> andere inzamelingsacties over de hele wereld.<\/p>\\n<\/li>\\n<li>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Ook de natuur vergeten we niet. We hebben de belofte gemaakt om ons watergebruik tegen <strong>2030<\/strong> met <strong>50%<\/strong> te verminderen.<\/p>\\n<\/li>\\n<li>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">We doen op veel locaties mee aan <strong>World Cleanup Day<\/strong>, waarbij we zwerfafval opruimen rond onze kantoren.<\/p>\\n<\/li>\\n<li>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Daarnaast hebben we in <strong>2025<\/strong> al <strong>1,11 miljoen bomen gepland<\/strong>, met als doel <strong>2 miljoen<\/strong> in <strong>2030<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Meer weten over Concentrix?<\/strong><\/p>\\n<p>Bezoek onze website &nbsp;op <a href=\\\"https:\/\/www.concentrix.com\/nl\/about\/\\\">About Concentrix<\/a> of leer over onze stappen in AI op <a href=\\\"https:\/\/www.concentrix.com\/nl\/ix-hello\/\\\">iX Hello - Concentrix<\/a><\/p>\\n<p>Of vlog ons op de socials voor meer over Concentrix Nederland: <a href=\\\"https:\/\/www.facebook.com\/ConcentrixNL\/\\\">Facebook<\/a>, <a href=\\\"https:\/\/www.instagram.com\/concentrixnl\/\\\">Instagram<\/a> of <a href=\\\"https:\/\/www.tiktok.com\/@concentrixnl\\\">TikTok<\/a><\/p>\",\"ats_external_id\":\"NL-300\",\"location\":\"Leeuwarden, Nederland\",\"job_type\":\"\",\"salary\":\"15.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-07-10T12:28:14.333+02:00\",\"created_at\":\"2026-07-10T12:18:30.376+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDA?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"1584\",\"campaign_id\":\"1018\",\"campaign_title\":\"GTM \/ HU \/ P\u00c9C \/ Doctolib\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenbetreuer (m\/w\/d) im App-Support - Deutsch - Hybrid-Option\",\"street\":\"R\u00e1k\u00f3czi \u00fat 60\",\"address\":\"R\u00e1k\u00f3czi \u00fat 60\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":\"Baranya\",\"country\":\"Hungary\",\"short_description\":\"Bis zu 830.000 HUF brutto\/Monat* und Hybrides Homeoffice!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Du sprichst Deutsch? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Kundenbetreuer<\/strong> <strong>(m\/w\/d) <\/strong>im deutschsprachigen <strong>App-Support <\/strong>f&uuml;r <strong>ein E-Health Unternehmen<\/strong> &ndash; auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 4,500,00 HUF brutto\/Stunde<\/li>\\n<li>Leistungsorientierte Verg&uuml;tung, Cafeteria und Fahrtkostenzusch&uuml;sse: bis zu 830.000 HUF brutto\/Monat*<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Arbeitsort: P&eacute;cs - Hybrid-Modell m&ouml;glich<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag - Freitag von 08:00 - 18:00 Uhr<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch oder per E-Mail.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong><br \/>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Betreue &Auml;rzte, &Auml;rztinnen <\/strong>und Praxen bei der<strong> Nutzung einer E-Health-Software<\/strong><\/li>\\n<li>Beantworte eingehende Fragen und f&uuml;r ein <strong>optimales Kundenerlebnis<\/strong><\/li>\\n<li>Werde zum <strong>Ansprechpartner f&uuml;r Gesundheitsdienstleister<\/strong> und <strong>schule die Nutzung der Software<\/strong><\/li>\\n<li><strong>Arbeite<\/strong> eng mit den Bereichen<strong> Sales, Marketing und Produktteams zusammen <\/strong>&ndash; dein Ziel: Kundenzufriedenheit<\/li>\\n<li><strong>Finde L&ouml;sungen<\/strong> &ndash; mach unsere Kunden zu Fans der Software<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/xwrIPCO.png\\\" alt=\\\"\\\" width=\\\"114\\\" height=\\\"19\\\" \/> &bdquo;<span data-olk-copy-source=\\\"MessageBody\\\">Bequeme Arbeitszeiten und eine angenehme Arbeitsorganisation, eine gute Work-Life-Balance, freundliche Kolleginnen und Kollegen sowie eine angenehme Arbeitsatmosph&auml;re.<\/span>&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse (C1)<\/strong> in Wort und Schrift.<\/li>\\n<li>Gute Englischkenntnisse sind von Vorteil, aber kein Muss.<\/li>\\n<li>Deine <strong>Kommunikation ist wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he.<\/li>\\n<li><strong>Du bist technisch sehr affin <\/strong>und kennst dich mit <strong>Apps und Softwares<\/strong> bestens aus.<\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC.<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding.<\/li>\\n<li>Du hast Lust <strong>mit unserem Team am Standort in P&eacute;cs zu arbeiten<\/strong>.<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen <strong>unbefristeten Arbeitsvertrag.<\/strong><\/li>\\n<li><strong>Bis zu 830.000,00 HUF brutto\/Monat*<\/strong> &ndash; 4.500,00 HUF brutto\/Stunde, attrativer Bonus, Cafeteria und Fahrtkostenzusch&uuml;sse<\/li>\\n<li>Eine Anstellung in\u202f<strong>Vollzeit oder Teilzeit (ab 30 Std.\/Woche) <\/strong>&ndash; wie es f&uuml;r dich am besten passt.<\/li>\\n<li>Die M&ouml;glichkeit <strong>an ausgew&auml;hlten Tagen von zu Hause aus zu arbeiten<\/strong> &ndash; nach deiner Einarbeitung.<\/li>\\n<li>Du startest mit einem <strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/li>\\n<li>Eine<strong> intensive Einarbeitung<\/strong> durch zertifizierte Trainer &ndash; sie bringen dir alles bei.<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien.<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/li>\\n<li>Veranstaltungen wie <strong>Standortfeiern<\/strong>.<\/li>\\n<li>Eine Vielzahl an Online-Shopping-Rabatten.<\/li>\\n<li>Ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich kennenlernen zu d&uuml;rfen.<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<p><img src=\\\"https:\/\/i.imgur.com\/3KkHK6X.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"40\\\" \/><\/p>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter <span data-teams=\\\"true\\\">+3670 7785-276<\/span> oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Services Hungary Kft.<br \/>P&eacute;cs, R&aacute;k&oacute;czi &uacute;t 60, 7621 Ungarn&nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; ungarischem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Ungarn verf&uuml;gen.&nbsp;<\/p>\\n<p><em>*Die Angabe bezieht sich auf ein Bruttomonatseinkommen bei Aus&uuml;bung einer Vollzeitt&auml;tigkeit. Das Monatseinkommen setzt sich zusammen aus einem Basisstundenlohn sowie einer individuellen leistungsorientierten Verg&uuml;tung. Du m&ouml;chtest hierzu weitere Informationen, dann erfahre hierzu mehr in deinem pers&ouml;nlichen Bewerbungsgespr&auml;ch.<\/em><\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"HU-1018\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"part_time\",\"salary\":\"4500\",\"salary_type\":\"hourly\",\"salary_currency\":\"HUF\",\"updated_at\":\"2026-07-10T12:06:51.221+02:00\",\"created_at\":\"2026-07-10T09:19:28.865+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDE4?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDE4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"50\",\"campaign_id\":\"1641\",\"campaign_title\":\"Maritza Palacio\",\"campaign_type\":\"job_application\",\"job_title\":\"Espa\u00f1ol\",\"street\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\",\"address\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\",\"city\":\"Bogota\",\"state\":\"Bogota\",\"postal_code\":\"\u00a0111411\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"Job Type: Full \u2013 Time\\nLocation: Bogot\u00e1, Colombia\\n \\n\u00bfQu\u00e9 sacas de esto?\\n\u2022\\tUna organizaci\u00f3n diversa y global llena de personas inteligentes y amigables con quienes intercambiar ideas, aprender y crecer con ellos.\\n\u2022\\tInfinitas oportunidades de crecimiento y plan carrera para tu desarrollo profesional.\\n\u2022\\tUn salario competitivo\\n\u2022\\tBeneficios inclusivos\\n\u2022\\tOportunidad de incentivos mensuales ligados a desempe\u00f1o\\n\u00a1Lo que quieres, nos importa!\\nPiensa en hacer una lista de verificaci\u00f3n con todas las cosas que te har\u00edan sentir bien en el trabajo. \u00bfTu lista de verificaci\u00f3n incluye conocer a un grupo diverso de personas nuevas con ideas afines? \u00bfQu\u00e9 tal ser reconocido y recompensado por hacer grandes cosas? Tal vez, \u00bfimaginaste un lugar donde podr\u00edas tener todas estas cosas y al mismo tiempo marcar una diferencia positiva en el d\u00eda a d\u00eda de las personas? \\nSi es as\u00ed, Concentrix es un gran lugar para ti. \\nTodos los d\u00edas difundimos positividad en la vida de los dem\u00e1s a trav\u00e9s de interacciones compasivas con los clientes y la resoluci\u00f3n genuina de problemas con un toque humano. Hacer lo correcto por parte de las personas est\u00e1 en nuestro ADN porque creemos que el deseo de ser tratados con cuidado y respeto es una parte universal de la experiencia humana. Esta filosof\u00eda impulsa todo lo que hacemos y crea el marco de c\u00f3mo tratamos a nuestros clientes y a nuestro personal.\\n \\nNo importa tu experiencia, comenzar a establecer tu carrera profesional puede parecer un desaf\u00edo, pero a menudo la respuesta es mucho m\u00e1s simple de lo que crees. \\nBuscamos expertos en atenci\u00f3n al cliente. \\nEste puesto es la oportunidad perfecta para alguien que considere que tiene habilidades de servicios al cliente.\\n \\n\u00bfQu\u00e9 aportar\u00edas a nuestro equipo?\\nTu pasi\u00f3n por hacer el bien a otras personas te ayudar\u00e1 a vincularte con tus clientes y tu equipo. Escuchar\u00e1s activamente y solucionar\u00e1s problemas para brindar una excelente experiencia al cliente.\\nTu atenci\u00f3n al detalle, tu capacidad para pensar de forma innovadora, tu excelente comunicaci\u00f3n y tu pasi\u00f3n te ayudar\u00e1n a sobresalir en este puesto.\\n \\nPara ser parte de nuestro equipo, necesitas:\\n\u2022 Educaci\u00f3n requerida\\n\u2022 Disponibilidad completa de tiempo\\n\u2022 Verificaci\u00f3n de antecedentes, etc.\",\"long_description\":\"<p>Job Type: Full \u2013 Time<\/p><p>Location: Bogot\u00e1, Colombia<\/p><p><\/p><p><b>\u00bfQu\u00e9 sacas de esto?<\/b><\/p><ul><li>Una organizaci\u00f3n diversa y global llena de personas inteligentes y amigables con quienes intercambiar ideas, aprender y crecer con ellos.<\/li><li>Infinitas oportunidades de crecimiento y plan carrera para tu desarrollo profesional.<\/li><li>Un salario competitivo<\/li><li>Beneficios inclusivos<\/li><li>Oportunidad de incentivos mensuales ligados a desempe\u00f1o<\/li><\/ul><p><b>\u00a1Lo que quieres, nos importa!<\/b><\/p><p>Piensa en hacer una lista de verificaci\u00f3n con todas las cosas que te har\u00edan sentir bien en el trabajo. \u00bfTu lista de verificaci\u00f3n incluye conocer a un grupo diverso de personas nuevas con ideas afines? \u00bfQu\u00e9 tal ser reconocido y recompensado por hacer grandes cosas? Tal vez, \u00bfimaginaste un lugar donde podr\u00edas tener todas estas cosas y al mismo tiempo marcar una diferencia positiva en el d\u00eda a d\u00eda de las personas?\u00a0<\/p><p>Si es as\u00ed, Concentrix es un gran lugar para ti.\u00a0<\/p><p>Todos los d\u00edas difundimos positividad en la vida de los dem\u00e1s a trav\u00e9s de interacciones compasivas con los clientes y la resoluci\u00f3n genuina de problemas con un toque humano. Hacer lo correcto por parte de las personas est\u00e1 en nuestro ADN porque creemos que el deseo de ser tratados con cuidado y respeto es una parte universal de la experiencia humana. Esta filosof\u00eda impulsa todo lo que hacemos y crea el marco de c\u00f3mo tratamos a nuestros clientes y a nuestro personal.<\/p><p><\/p><p>No importa tu experiencia,\u00a0comenzar a establecer\u00a0tu carrera profesional puede parecer un desaf\u00edo, pero a menudo la respuesta es mucho m\u00e1s simple de lo que crees.\u00a0<\/p><p>Buscamos expertos en atenci\u00f3n al cliente.\u00a0<\/p><p>Este puesto es la oportunidad perfecta para alguien que considere que tiene habilidades de\u00a0servicios al cliente.<\/p><p><\/p><p><b><span>\u00bfQu\u00e9 aportar\u00edas a nuestro equipo?<\/span><\/b><\/p><p><span>Tu pasi\u00f3n por hacer el bien a otras personas te ayudar\u00e1 a vincularte con tus clientes y tu equipo. 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TX\",\"city\":\"Jacksonville\",\"state\":\"Texas\",\"postal_code\":\"75766\",\"region\":null,\"country\":\"United States\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nConcentrix is the global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\",\"long_description\":\"<p><\/p><p><b>Location: Remote <\/b><\/p><p><b>Job Title: Senior Customer Success Manager \u2013 Energy (Technical &amp; Solutions-Focused)<\/b><\/p><p><b>Job Summary<\/b><\/p><p>We are seeking an experienced and customer-focused Senior Customer Success Manager (CSM) to lead strategic client relationships within our Energy Management Services (EMS) portfolio. This role is responsible for driving customer satisfaction, retention, and growth by ensuring clients realize maximum value from EMS solutions. The ideal candidate will bring strong domain expertise in energy management, sustainability, or utilities, combined with a proven track record in customer success and account management.<\/p><p><b>Key Responsibilities<\/b><\/p><ul><li>Serve as the primary point of contact for key EMS clients, building strong, long-term relationships with stakeholders.<\/li><li>Drive customer onboarding, adoption, and engagement of energy management solutions and services.<\/li><li>Develop and execute customer success plans aligned with client business objectives and sustainability goals.<\/li><li>Monitor customer health metrics and proactively address risks to ensure high retention and satisfaction rates.<\/li><li>Partner with internal teams (Sales, Product, Operations, Engineering IT) to deliver seamless customer experiences.<\/li><li>Identify opportunities for upsell and cross-sell within existing accounts to support business growth.<\/li><li>Provide strategic guidance to customers on energy optimization, efficiency improvements, and cost reduction initiatives.<\/li><li>Track and report on KPIs, ROI, and value realization for EMS solutions.<\/li><li>Act as the voice of the customer, providing feedback to product and leadership teams to enhance offerings.<\/li><li>Lead business reviews (QBRs) and executive-level presentations.<\/li><\/ul><p><b>Qualifications<\/b><\/p><ul><li>Bachelor\u2019s degree in business,<\/li><li>7&#43; years of experience in Customer Success, or Client Services.<\/li><li>Demonstrated ability to manage enterprise-level client relationships.<\/li><li>Strong analytical skills with the ability to interpret energy data and performance metrics.<\/li><li>Excellent communication and presentation skills, with experience engaging senior stakeholders.<\/li><li>Proven track record of driving customer retention, satisfaction, and revenue growth.<\/li><\/ul><p><b>Preferred Skills<\/b><\/p><ul><li>Knowledge of energy efficiency technologies, IoT, or building management systems (BMS).<\/li><li>Familiarity with ESG, sustainability reporting, or carbon reduction initiatives.<\/li><li>Experience with CRM tools (e.g., Salesforce) and customer success platforms.<\/li><li>Ability to operate in a fast-paced, cross-functional environment.<\/li><\/ul><p><b>Key Competencies<\/b><\/p><ul><li>Customer-centric mindset<\/li><li>Strategic thinking and problem-solving<\/li><li>Strong relationship management skills<\/li><li>Data-driven decision-making<\/li><li>Collaboration and leadership<\/li><\/ul><p><b>What We Offer<\/b><\/p><ul><li>Opportunity to work at the forefront of energy management and sustainability innovation<\/li><li>Collaborative and growth-oriented work environment<\/li><li>Competitive compensation and benefits package<\/li><li>Career advancement opportunities<\/li><\/ul><p><\/p><p>The base salary for this position is $131,699- $164,635 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 07\/15\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><\/p><p>#WAH<\/p><p>#LI-Remote<\/p><p>#Concentrix<\/p><p><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1731332\",\"location\":\"Jacksonville, Texas\",\"job_type\":\"full_time\",\"salary\":\"120000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-07-11T00:05:30.442+08:00\",\"created_at\":\"2026-07-10T05:14:34.045+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg5Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Senior-Customer-Success-Manager---Energy-Management-Services--EMS-_R1731332\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Sales Operations\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"baa2cf1841f00106e95ce2af082a3e29\",\"descriptor\":\"Concentrix CVG Corporation\",\"reference_id\":\"YUS01\",\"organization_reference_id\":\"YUS01\"},\"location\":{\"city\":\"Jacksonville\",\"state\":\"Texas\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"75766\",\"primary_location\":{\"id\":\"US-JAC-WILLO-Y0\",\"wid\":\"b67da9176e3d1062f9dc316e5e52bb51\",\"descriptor\":\"USA Jacksonville TX\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"reena.kapoor@concentrix.com\"},\"first_name\":\"Kapoor, Reena\"},\"categories\":[{\"descriptor\":\"CF Sales Operations\"}],\"recruiters\":[{\"id\":\"102010157\",\"wid\":\"c30e8ac6e5930107b3c1e2d195a00000\",\"descriptor\":\"Reena Kapoor (102010157)\"},{\"id\":\"103452836\",\"wid\":\"85eecd5ab265103ba88bbb30968d0000\",\"descriptor\":\"Kevin Miranda Orellana (103452836)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1465\",\"descriptor\":\"Associate Director, Client Services\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-378621\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Senior-Customer-Success-Manager---Energy-Management-Services--EMS-_R1731332\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Senior-Customer-Success-Manager---Energy-Management-Services--EMS-_R1731332\/apply\",\"job_requisition_id\":\"R1731332\"}],\"organizations\":[{\"wid\":\"6f740b0628af011aa91abaecb86d0000\",\"descriptor\":\"COGS (CORP) CATALYST EMS - DIR\",\"reference_id\":\"CATPLATFORM-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"baa2cf1841f00106e95ce2af082a3e29\",\"descriptor\":\"Concentrix CVG Corporation\",\"reference_id\":\"YUS01\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS01\"},{\"wid\":\"f9d48847d5de011938513998c4e80000\",\"descriptor\":\"W0ZG4S Pk India - Bpo - Operations -\",\"reference_id\":\"W0ZG4S\",\"custom_reference_id\":\"W0ZG4S\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01463c0c5a2420119f82\",\"descriptor\":\"Concentrix LOB - Conversion\",\"reference_id\":\"Concentrix LOB - Conversion_LOB\",\"custom_reference_id\":\"Concentrix LOB - Conversion_LOB\",\"company_reference_id\":null},{\"wid\":\"7391d2b0edd7011140ee1c82022e0000\",\"descriptor\":\"7427 - Prokarma Ind Non Billable Internal Projects - PIND0005\",\"reference_id\":\"PIND0005\",\"custom_reference_id\":\"PIND0005\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"pamela.dixon@concentrix.com\"},\"first_name\":\"Pamela Dixon-Faught (100367283)\"},\"category_groups\":[{\"id\":\"CF Sales_Account Management Group\",\"wid\":\"0227dc387a0901ea4514e199ed6567ed\",\"descriptor\":\"Sales & Account Management Group\"}],\"job_requisition\":{\"id\":\"R1731332\",\"wid\":\"0ec58886c0a9100c5b45ab4c8d730000\",\"descriptor\":\"Senior Customer Success Manager \u2013 Energy (Technical & Solutions-Focused)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_6\",\"wid\":\"0227dc387a090185302d94b9e0654033\",\"descriptor\":\"Grade 6\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>Role Scope (Aligned to Concentrix Standards)<br \/>The requested role aligns with Concentrix\u2019s established Senior Customer Success \/ Program Manager framework.<br \/>Core Responsibilities<br \/>\u2022\u00a0\u00a0 \u00a0Senior ownership of executive client relationships<br \/>\u2022\u00a0\u00a0 \u00a0Post sale execution and onboarding oversight for new revenue<br \/>\u2022\u00a0\u00a0 \u00a0Monthly and quarterly business reviews focused on value and growth<br \/>\u2022\u00a0\u00a0 \u00a0Financial performance visibility and risk management<br \/>\u2022\u00a0\u00a0 \u00a0Contract, scope, and change governance<br \/>\u2022\u00a0\u00a0 \u00a0Cross functional coordination across Operations, Automation, and Finance<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"827\",\"campaign_id\":\"21883\",\"campaign_title\":\"Sr. Application Support Engineer (TCF) R1745825\",\"campaign_type\":\"job_application\",\"job_title\":\"SharePoint Customer Engineer (Bilingual English)\",\"street\":\"CRI Work-at-Home\",\"address\":\"CRI Work-at-Home\",\"city\":\"CRI\",\"state\":\"Alajuela\",\"postal_code\":\".\",\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"Technical Products and Services (TPS):\\n\\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>JOB SUMMARY<\/b> \u2013 We are seeking a highly skilled and experienced SharePoint Architect to join our team. The ideal candidate will have extensive knowledge and hands-on experience with SharePoint Online and SharePoint on-premises environments. The role involves managing and administering SharePoint Online at the tenant level, integrating with Microsoft 365 services, and ensuring data governance and security.<\/p><p><\/p><p><b>Responsibilities <\/b><\/p><p><b>SharePoint Online Administration:<\/b><\/p><ul><li><p>Manage site collections at the tenant level.<\/p><\/li><li><p>Design and implement hub site architecture.<\/p><\/li><li><p>Utilize SPO Management Shell, PnP PowerShell module, and Microsoft Graph for tenant management.<\/p><\/li><li><p>Oversee tenant-level external sharing and prevent oversharing.<\/p><\/li><li><p>Administer and configure Microsoft Search and understand Microsoft Graph Search connectors.<\/p><\/li><li><p>Integrate SharePoint Online with M365 Purview for data governance and information management.<\/p><\/li><li><p>Implement data loss prevention, data retention, and sensitivity labels for SPO\/ODFB.<\/p><\/li><li><p>Manage Microsoft 365 backup and archive for SharePoint Online.<\/p><\/li><li><p>Utilize SharePoint Advanced Management (SAM) Add-on features and controls.<\/p><\/li><li><p>Labeling and retention policy Management experience 10&#43; years including implementation and migration<\/p><\/li><li><p>OneDrive for Business Administration:<\/p><\/li><li><p>Understand GPO\/Intune settings for managing the OneDrive for Business sync client.<\/p><\/li><li><p>Migrate from on-premises home drives to OneDrive for Business.<\/p><\/li><li><p>Apply best practices for the OneDrive for Business sync client.<\/p><\/li><li><p>Development and Integration:<\/p><\/li><li><p>Understand the concepts of using SharePoint Framework (SPfX) and PowerShell with SharePoint<\/p><\/li><li><p>Integrate Viva Connections with SharePoint Online and set up SharePoint Homesite integration.<\/p><\/li><li><p>Configure Viva Connections experience for users.<\/p><\/li><li><p>Administer and manage Viva Engage at the tenant level using the Viva Engage Admin Center.<\/p><\/li><\/ul><p><\/p><p><b>SharePoint On-Premises Administration:<\/b><\/p><ul><li><p>Possess strong knowledge of SharePoint 2016 or 2019, or SharePoint Server Subscription topology.<\/p><\/li><li><p>Upgrade SharePoint 2016 or 2019 and deploy cumulative updates.<\/p><\/li><li><p>Troubleshoot SharePoint on-premises issues using ULS logs, network traces, and SQL logs.<\/p><\/li><li><p>Investigate complex SharePoint issues related to performance, administration, site configuration, and customization.<\/p><\/li><li><p>Understand SharePoint administration principles using SharePoint Central Admin and SQL Management Studio.<\/p><\/li><li><p>Have good general networking knowledge, including DNS, TCP\/IP, and subnetting.<\/p><\/li><li><p>Be familiar with web standards and technologies, such as HTTP, JavaScript, CSS, and XML.<\/p><\/li><li><p>Apply SQL best practices for supporting SharePoint farms.<\/p><\/li><li><p>Migrate SharePoint on-premises to SharePoint Online.<\/p><\/li><li><p>Customize SharePoint branding and options.<\/p><\/li><li><p>Redevelop legacy SharePoint Designer customizations, including 2010 workflows to Power Automate flows.<\/p><\/li><li><p>Script using SharePoint PowerShell.<\/p><\/li><li><p>Remediate legacy full-trust code customizations to client-side solutions.<\/p><\/li><\/ul><p><\/p><p><\/p><p><b>Qualifications <\/b><\/p><ul><li><p>Proven experience in SharePoint Online and on-premises administration.<\/p><\/li><li><p>Strong understanding of data governance and security practices.<\/p><\/li><li><p>Excellent problem-solving and troubleshooting skills.<\/p><\/li><li><p>Ability to work collaboratively with cross-functional teams.<\/p><\/li><li><p>Strong communication and documentation skills.<\/p><\/li><\/ul><p><\/p><p><b>Preferred Skills:<\/b><\/p><ul><li><p>Experience with SharePoint Online services and integrations as well as SharePoint Server on premises.<\/p><\/li><li><p>Knowledge of Viva Connections and Viva Engage administration.<\/p><\/li><li><p>Familiarity with PowerShell scripting and automation.<\/p><\/li><\/ul><p><\/p><p>#WFH<\/p><p>#LI-Remote<\/p><p><\/p>\",\"ats_external_id\":\"R1745825\",\"location\":\"CRI, Alajuela\",\"job_type\":\"full_time\",\"salary\":\"1295811.24\",\"salary_type\":\"monthly\",\"salary_currency\":\"CRC\",\"updated_at\":\"2026-07-10T05:13:24.283+08:00\",\"created_at\":\"2026-07-10T02:04:10.007+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg4Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/SharePoint-Customer-Engineer--Bilingual-English-_R1745825-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Application_Product_Platform Support\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"organization_reference_id\":\"CCRI\"},\"location\":{\"city\":\"CRI\",\"state\":\"Alajuela\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"CR-WFH-INDIR-01\",\"wid\":\"740544c0a47f0190287c41771f119555\",\"descriptor\":\"CRI Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kevin.miranda3@concentrix.com\"},\"first_name\":\"Miranda Orellana, Kevin Alexander\"},\"categories\":[{\"descriptor\":\"CF Application_Product_Platform Support\"}],\"recruiters\":[{\"id\":\"103452836\",\"wid\":\"85eecd5ab265103ba88bbb30968d0000\",\"descriptor\":\"Kevin Miranda Orellana (103452836)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0348\",\"descriptor\":\"Sr. Application Support Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-378885\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/SharePoint-Customer-Engineer--Bilingual-English-_R1745825-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/SharePoint-Customer-Engineer--Bilingual-English-_R1745825-1\/apply\",\"job_requisition_id\":\"R1745825\"}],\"organizations\":[{\"wid\":\"b25dcdd42e91101086b61bb73fc60000\",\"descriptor\":\"W0ZUWU Microsoft Csa Gd Germany-Wave\",\"reference_id\":\"W0ZUWU\",\"custom_reference_id\":\"W0ZUWU\",\"company_reference_id\":null},{\"wid\":\"ce7509ff10101010859106f91f6a0000\",\"descriptor\":\"26805 - Microsoft - 980004823\",\"reference_id\":\"980004823\",\"custom_reference_id\":\"980004823\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"custom_reference_id\":null,\"company_reference_id\":\"CCRI\"},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"guadalupe.rojas@concentrix.com\"},\"first_name\":\"Guadalupe Rojas Vaca (102010524)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1745825\",\"wid\":\"2d7493fdcf5e101947ae9b71417b0000\",\"descriptor\":\"SharePoint Customer Engineer (Bilingual English)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"828\",\"campaign_id\":\"21882\",\"campaign_title\":\"Sr. Application Support Engineer (TCF) R1745859\",\"campaign_type\":\"job_application\",\"job_title\":\"Sharepoint Customer Engineer Bilingual (English and Spanish)\",\"street\":\"CRI Work-at-Home\",\"address\":\"CRI Work-at-Home\",\"city\":\"CRI\",\"state\":\"Alajuela\",\"postal_code\":\".\",\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"Technical Products and Services (TPS):\\n \\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n \\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n \\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n \\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n \\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><div><b>JOB SUMMARY<\/b>\u00a0\u2013 We are looking for a highly skilled and experienced Microsoft Customer Engineer specializing in SharePoint infrastructure, administration, and design. In this customer-facing role, you will work directly with enterprise and government clients to deliver advanced technical solutions, migrations, and optimizations for both on-premises and cloud-based SharePoint environments.<\/div><div><\/div><div>You will serve as a trusted advisor, providing technical expertise in architecture, deployment, troubleshooting, and best practices to help customers achieve business success with Microsoft technologies.<\/div><div><b>\u00a0<\/b><\/div><div><b><i>We need someone fluent in both English and Spanish.<\/i><\/b><\/div><div><b>\u00a0<\/b><\/div><div><b>\u00a0<\/b><\/div><div><b>Responsibilities<\/b><\/div><ul><li>Plan, deploy, operate, and optimize on-premises, hybrid, and online SharePoint environments.<\/li><li>Deliver technical workshops, training, and advisory sessions covering SharePoint Server and SharePoint Online.<\/li><li>Analyze and troubleshoot complex SharePoint infrastructure and configuration issues, providing effective resolutions.<\/li><li>Lead customer engagements focused on SharePoint migration, activation, and optimization.<\/li><li>Collaborate with customer development teams, offering guidance on SharePoint development best practices.<\/li><li>Automate and manage environments using PowerShell, CSOM, and related tools.<\/li><li>Ensure system reliability, performance, and security across SharePoint and Microsoft 365 workloads.<\/li><li>Support customers in implementing Microsoft 365 data governance, archiving, and backup strategies.<\/li><li>Stay current on emerging Microsoft technologies and frameworks to guide customers in digital transformation.<\/li><\/ul><div><b>\u00a0<\/b><\/div><div><b>Qualifications<\/b><\/div><ul><li>8&#43; years of experience in customer-facing roles such as systems architecture, administration, operations, software support, or IT consulting.<\/li><li>Proven experience delivering SharePoint technical support and consulting services to enterprise or government clients.<\/li><li>Strong background in SharePoint infrastructure administration, deployment, and migration (on-premises, hybrid, and online).<\/li><li>Proficiency with PowerShell, SharePoint Client Side Object Model (CSOM), and Graph API.<\/li><li>Knowledge of Azure infrastructure (IaaS, PaaS, SaaS), SQL Server configuration, and SharePoint DB maintenance.<\/li><li>Familiarity with Microsoft 365 Archive, Data Security, and Governance solutions for SharePoint and OneDrive.<\/li><li>Bachelor\u2019s or Master\u2019s degree in Information Technology or related field (or equivalent experience).<\/li><li>Prior experience or exposure to Sharepoint Viva<\/li><li>Excellent communication skills (written and verbal) with a strong customer focus.<\/li><\/ul><div><b>\u00a0<\/b><\/div><div><b>Preferred \/ Optional Skills<\/b><\/div><ul><li>Advanced knowledge of SQL Server, Graph API, and Microsoft 365 Backup\/Archive.<\/li><li>Experience with Azure DevOps, GitHub, and CI\/CD lifecycle concepts.<\/li><li>Familiarity with Well-Architected Framework and Cloud Adoption Framework principles.<\/li><li>Experience with SharePoint Framework (SPFx), JavaScript, REST APIs, and custom development (including web parts).<\/li><li>Relevant Microsoft Certifications in SharePoint or related technologies are a plus.<\/li><\/ul><div><b>\u00a0<\/b><\/div><div><b>#WFH<\/b><\/div><div><b>#LI-Remote<\/b><\/div><p>#ConcentrixCatalyst<\/p>\",\"ats_external_id\":\"R1745859\",\"location\":\"CRI, Alajuela\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-10T04:04:47.158+08:00\",\"created_at\":\"2026-07-10T02:04:09.765+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg4Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Sharepoint-Customer-Engineer-Bilingual--English-and-Spanish-_R1745859\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Application_Product_Platform Support\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"CRI\",\"state\":\"Alajuela\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"CR-WFH-INDIR-01\",\"wid\":\"740544c0a47f0190287c41771f119555\",\"descriptor\":\"CRI Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"daniela.gallardoguajardo@concentrix.com\"},\"first_name\":\"Gallardo Guajardo, Michelle Daniela\"},\"categories\":[{\"descriptor\":\"CF Application_Product_Platform Support\"}],\"recruiters\":[{\"id\":\"102009723\",\"wid\":\"871dd66c54300107b36fb46f515c0000\",\"descriptor\":\"Daniela Gallardo Guajardo (102009723)\"},{\"id\":\"103452836\",\"wid\":\"85eecd5ab265103ba88bbb30968d0000\",\"descriptor\":\"Kevin Miranda Orellana (103452836)\"},{\"id\":\"102011757\",\"wid\":\"f81830f171380107b5066bd0a1ea0000\",\"descriptor\":\"Srujan Kumar Rayanna Maddineni (102011757)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0348\",\"descriptor\":\"Sr. Application Support Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-378878\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Sharepoint-Customer-Engineer-Bilingual--English-and-Spanish-_R1745859\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Sharepoint-Customer-Engineer-Bilingual--English-and-Spanish-_R1745859\/apply\",\"job_requisition_id\":\"R1745859\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"brooke.martinez@concentrix.com\"},\"first_name\":\"Brooke Martinez (102012035)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development 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Infocity\",\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"postal_code\":\"122016\",\"region\":null,\"country\":\"India\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div>The Technical I \u2013 Global Service Desk Engineer is responsible for providing first level and intermediate technical support to end users. This role involves troubleshooting complex technical issues, handling high severity incidents, ensuring SLA adherence, and delivering a high standard of customer experience in a 24\u00d77 operational environment.<br \/><br \/><b>Key Responsibility. <\/b><br \/>\u00a0<\/div><div><div><div><div><p><b><span><span>1.<span><span>\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> <\/span><\/span><\/span><\/b><b><span>Technical Support &amp; Troubleshooting:<\/span><\/b><\/p><p><span><span>\u00b7<span><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> <\/span><\/span><\/span><b><span>Provide comprehensive technical support for: <\/span><\/b><\/p><p><span><span>o<span>\u00a0\u00a0 <\/span><\/span><\/span><b><span>Cloud platforms: Google Cloud Platform, AWS and Citrix<\/span><\/b><\/p><p><span><span>o<span>\u00a0\u00a0 <\/span><\/span><\/span><b><span>Operating Systems (Windows) and enterprise applications<\/span><\/b><\/p><p><span><span>\u00b7<span><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> <\/span><\/span><\/span><b><span>Perform installation, configuration, and troubleshooting of: <\/span><\/b><\/p><p><span><span>o<span>\u00a0\u00a0 <\/span><\/span><\/span><b><span>Softphones, VDI environments, and remote desktop solutions<\/span><\/b><\/p><p><span><span>\u00b7<span><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> <\/span><\/span><\/span><b><span>Handle break\/fix issues, system errors, access problems, and connectivity issues.<\/span><\/b><\/p><p><b><span><span>2.<span><span>\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> <\/span><\/span><\/span><\/b><b><span>Incident &amp; Service Management:<\/span><\/b><\/p><p><span><span>\u00b7<span><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> <\/span><\/span><\/span><b><span>Manage and resolve Priority 1 \/ Severity 1 incidents, ensuring minimal business disruption.<\/span><\/b><\/p><p><span><span>\u00b7<span><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> <\/span><\/span><\/span><b><span>Accurately log, track, update, and close tickets within defined SLA and ITSM processes.<\/span><\/b><\/p><p><span><span>\u00b7<span><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> <\/span><\/span><\/span><b><span>Escalate issues to appropriate resolver groups when required, with proper documentation.<\/span><\/b><\/p><p><b><span><span>3.<span><span>\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> <\/span><\/span><\/span><\/b><b><span>Quality &amp; Compliance:<\/span><\/b><\/p><p><span><span>\u00b7<span><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> <\/span><\/span><\/span><b><span>Monitor and evaluate inbound\/outbound calls, chats, and emails to ensure quality standards.<\/span><\/b><\/p><p><span><span>\u00b7<span><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> <\/span><\/span><\/span><b><span>Participate in internal quality audits and process reviews to identify gaps and improvement opportunities.<\/span><\/b><\/p><p><span><span>\u00b7<span><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> <\/span><\/span><\/span><b><span>Maintain strong adherence and compliance with organizational and client policies.<\/span><\/b><\/p><p><b><span><span>4.<span><span>\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> <\/span><\/span><\/span><\/b><b><span>Stakeholder &amp; Client Interaction<\/span><\/b><\/p><p><span><span>\u00b7<span><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> <\/span><\/span><\/span><b><span>Deliver exceptional customer service with a professional, solution\u2011oriented approach.<\/span><\/b><\/p><p><span><span>\u00b7<span><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> <\/span><\/span><\/span><b><span>Communicate clearly with end users, leadership, operations, quality teams, and client stakeholders.<\/span><\/b><\/p><p><span><span>\u00b7<span><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> <\/span><\/span><\/span><b><span>Maintain strong knowledge of client programs, systems, and service expectations.<\/span><\/b><\/p><p><span><span>\u00b7<span><span>\u00a0<\/span><\/span><\/span><\/span><b><span><span>Complete all assigned, mandatory training within the timeframe provided<\/span><\/span><\/b><\/p><p><span><span>\u00b7<span><span>\u00a0\u00a0<\/span><\/span><\/span><\/span><b><span><span>Conduct and\/or participate in regularly scheduled 1:1 meetings with direct manager and\/or direct repo<\/span><\/span><\/b><\/p><p><\/p><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1744287\",\"location\":\"Gurugram, Hary\u0101na\",\"job_type\":\"full_time\",\"salary\":\"450000\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-07-10T16:08:01.984+08:00\",\"created_at\":\"2026-07-10T00:04:06.112+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg3Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurugram---Industrial-Plot-No-243-1st-3rd-4th-5th--7th-Floors\/Technical-I--Global-Service-Desk--TCF-_R1744287\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"IT Infrastructure Shared Services\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01b43141b676c10f2638\",\"descriptor\":\"Concentrix Technologies (India) Private Limited\",\"reference_id\":\"CIND\",\"organization_reference_id\":\"CIND\"},\"location\":{\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"122016\",\"primary_location\":{\"id\":\"IN-GUR-INFOC-Y0\",\"wid\":\"9741bf92e99b012ff5b5d8f6252c0a32\",\"descriptor\":\"IND Gurugram -Tower-A and Ground, 2nd, 3rd, 5th Floor, SP Infocity\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"deeksha.sharma@concentrix.com\"},\"first_name\":\"Sharma, Deeksha\"},\"categories\":[{\"descriptor\":\"CF IT Infrastructure Shared Services\"}],\"recruiters\":[{\"id\":\"101975984\",\"wid\":\"59236e1db20d011b9eef692e19800000\",\"descriptor\":\"Deeksha Sharma (101975984)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0019\",\"descriptor\":\"Technical I, Global Service Desk (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-378896\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurugram---Industrial-Plot-No-243-1st-3rd-4th-5th--7th-Floors\/Technical-I--Global-Service-Desk--TCF-_R1744287\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurugram---Industrial-Plot-No-243-1st-3rd-4th-5th--7th-Floors\/Technical-I--Global-Service-Desk--TCF-_R1744287\/apply\",\"job_requisition_id\":\"R1744287\"}],\"organizations\":[{\"wid\":\"f6358e3b3d6d01ad2ea94d44fb18554e\",\"descriptor\":\"IT - Helpdesk Support\",\"reference_id\":\"IT - Helpdesk Support_28062019_LOB_IND\",\"custom_reference_id\":\"IT - Helpdesk Support_28062019_LOB_IND\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f011e1eb9df9f1d113346\",\"descriptor\":\"SSS\",\"reference_id\":\"SSS\",\"custom_reference_id\":\"SSS\",\"company_reference_id\":null},{\"wid\":\"8098023eb29c1003f169fcf3fdb10000\",\"descriptor\":\"COGS (CORP) 165 Managed Services IT\",\"reference_id\":\"SREVMGMTIT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ca845edc108f100abc3bfe539b3b0000\",\"descriptor\":\"25136 - Amexexpress - 980005432\",\"reference_id\":\"980005432\",\"custom_reference_id\":\"980005432\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01b43141b676c10f2638\",\"descriptor\":\"Concentrix Technologies (India) Private Limited\",\"reference_id\":\"CIND\",\"custom_reference_id\":null,\"company_reference_id\":\"CIND\"},{\"wid\":\"10e0c4c2d1b6100abc82dd1280b20000\",\"descriptor\":\"W0ZWHH Cx Tech - Atom Contact Center\",\"reference_id\":\"W0ZWHH\",\"custom_reference_id\":\"W0ZWHH\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"sunil.h@concentrix.com\"},\"first_name\":\"Sunil Hira (100654774)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1744287\",\"wid\":\"2d7493fdcf5e101942bd0a96a5ed0000\",\"descriptor\":\"Technical I, Global Service Desk (TCF)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T10\",\"wid\":\"b22f09b1fcbb101076a94c552d690000\",\"descriptor\":\"Grade T10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"830\",\"campaign_id\":\"21870\",\"campaign_title\":\"Sr. Cloud &amp; Collaboration Engineer (TCF) R1734815\",\"campaign_type\":\"job_application\",\"job_title\":\"Engenheiro de Nuvem & DevOps\",\"street\":\"BRA Work-at-Home\",\"address\":\"BRA Work-at-Home\",\"city\":\"BRA\",\"state\":\"Acre\",\"postal_code\":\".\",\"region\":null,\"country\":\"Brazil\",\"short_description\":\"Buscamos um(a) Engenheiro(a) de Nuvem & DevOps para atuar na vanguarda da nossa infraestrutura tecnol\u00f3gica. Voc\u00ea ser\u00e1 respons\u00e1vel por desenhar, automatizar e sustentar ambientes em nuvem altamente escal\u00e1veis, seguros e resilientes. Sua miss\u00e3o principal ser\u00e1 consolidar a cultura DevOps, eliminando processos manuais atrav\u00e9s de Infraestrutura como C\u00f3digo (IaC) e otimizando pipelines de entrega cont\u00ednua (CI\/CD) para suportar nossas squads de desenvolvimento e engenharia de dados.\\n\\nPrincipais Responsabilidades\\nInfraestrutura como C\u00f3digo (IaC): Desenhar, provisionar e governar ambientes de nuvem escal\u00e1veis de forma automatizada, utilizando prioritariamente Terraform.\\n\\nAutoma\u00e7\u00e3o e CI\/CD: Construir, otimizar e manter pipelines de Integra\u00e7\u00e3o e Entrega Cont\u00ednuas, garantindo deploys \u00e1geis, seguros e sem fric\u00e7\u00e3o.\\n\\nContainers e Orquestra\u00e7\u00e3o: Gerenciar e evoluir ecossistemas baseados em microsservi\u00e7os utilizando Docker e plataformas de orquestra\u00e7\u00e3o (Kubernetes, Container Apps).\\n\\nArquitetura de Redes e Seguran\u00e7a: Configurar e administrar topologias de rede seguras corporativas (VNet\/VPC peering, gateways, firewalls e pol\u00edticas de IAM\/RBAC).\\n\\nObservabilidade e Telemetria: Implementar ferramentas de monitoramento proativo, alertas e centraliza\u00e7\u00e3o de logs para garantir alta disponibilidade e r\u00e1pida resolu\u00e7\u00e3o de incidentes.\\n\\nEfici\u00eancia Financeira (FinOps): Monitorar o consumo de recursos em nuvem, aplicando melhorias cont\u00ednuas para otimiza\u00e7\u00e3o de custos de infraestrutura.\",\"long_description\":\"<p>Buscamos um(a) <b>Engenheiro(a) de Nuvem &amp; DevOps<\/b> para se juntar ao nosso time de tecnologia e ser o pilar de sustenta\u00e7\u00e3o, automa\u00e7\u00e3o e evolu\u00e7\u00e3o da nossa infraestrutura. Nesta posi\u00e7\u00e3o, voc\u00ea ser\u00e1 respons\u00e1vel por desenhar, implementar e manter ambientes em nuvem resilientes, seguros e escal\u00e1veis, al\u00e9m de aproximar os times de desenvolvimento e opera\u00e7\u00f5es atrav\u00e9s de uma cultura de automa\u00e7\u00e3o cont\u00ednua.<\/p><p>O profissional ideal possui forte mentalidade de &#34;Infraestrutura como C\u00f3digo&#34; (IaC), obsess\u00e3o por automa\u00e7\u00e3o de processos, monitoramento proativo e experi\u00eancia em sustentar ecossistemas de alta disponibilidade e grande volume de dados.<\/p><h3><b>Principais Responsabilidades<\/b><\/h3><p><b>1. Arquitetura, Provisionamento e Governan\u00e7a de Nuvem<\/b><\/p><ul><li><p><b>Infraestrutura como C\u00f3digo (IaC):<\/b> Desenhar, provisionar e manter a infraestrutura de nuvem utilizando ferramentas de automa\u00e7\u00e3o (como Terraform), garantindo ambientes replic\u00e1veis e padronizados.<\/p><\/li><li><p><b>Gerenciamento de Redes e Seguran\u00e7a:<\/b> Configurar e administrar topologias de rede seguras (VNets\/VPCs, peering, subnets, firewalls, gateways e roteamento).<\/p><\/li><li><p><b>Governan\u00e7a e FinOps:<\/b> Monitorar a utiliza\u00e7\u00e3o de recursos em nuvem, aplicando pr\u00e1ticas de otimiza\u00e7\u00e3o de arquitetura para garantir a m\u00e1xima efici\u00eancia financeira e controle de custos.<\/p><\/li><\/ul><p><b>2. Automa\u00e7\u00e3o e Ciclo de Entrega (CI\/CD)<\/b><\/p><ul><li><p><b>Pipelines de Despliegue:<\/b> Construir, otimizar e manter pipelines de Integra\u00e7\u00e3o e Entrega Cont\u00ednuas (CI\/CD) automatizados, reduzindo o tempo de entrega e mitigando riscos em produ\u00e7\u00e3o.<\/p><\/li><li><p><b>Padroniza\u00e7\u00e3o de Ambientes:<\/b> Garantir a paridade e a consist\u00eancia t\u00e9cnica entre os ambientes de desenvolvimento, homologa\u00e7\u00e3o e produ\u00e7\u00e3o.<\/p><\/li><\/ul><p><b>3. Conteineriza\u00e7\u00e3o e Orquestra\u00e7\u00e3o<\/b><\/p><ul><li><p><b>Gest\u00e3o de Containers:<\/b> Projetar e gerenciar ambientes baseados em microsservi\u00e7os utilizando Docker e plataformas de orquestra\u00e7\u00e3o (como Kubernetes, Azure Container Apps ou similares).<\/p><\/li><li><p><b>Evolu\u00e7\u00e3o Arquitetural:<\/b> Apoiar os times de desenvolvimento na transi\u00e7\u00e3o de sistemas e servi\u00e7os para arquiteturas baseadas em nuvem e <i>cloud-native<\/i>.<\/p><\/li><\/ul><p><b>4. Telemetria, Observabilidade e Opera\u00e7\u00e3o<\/b><\/p><ul><li><p><b>Monitoramento Proativo:<\/b> Implementar e gerenciar ferramentas de monitoramento, logs e telemetria (como Prometheus, Grafana, Datadog ou Azure Monitor) para garantir alta disponibilidade e identificar gargalos antes que afetem o neg\u00f3cio.<\/p><\/li><li><p><b>Suporte e Resili\u00eancia:<\/b> Atuar na resolu\u00e7\u00e3o de incidentes complexos de infraestrutura, realizando an\u00e1lises de causa raiz (Post-Mortem) e aplicando melhorias cont\u00ednuas de seguran\u00e7a e toler\u00e2ncia a falhas.<\/p><\/li><\/ul><h3><b>Requisitos e Qualifica\u00e7\u00f5es<\/b><\/h3><p><b>Hard Skills T\u00e9cnicas:<\/b><\/p><ul><li><p>S\u00f3lida experi\u00eancia pr\u00e1tica na administra\u00e7\u00e3o de provedores de nuvem corporativos (com forte foco em <b>Microsoft Azure e GCP<\/b>).<\/p><\/li><li><p>Dom\u00ednio avan\u00e7ado em ferramentas de <b>Infraestrutura como C\u00f3digo (IaC)<\/b>, especialmente 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produ\u00e7\u00e3o.<\/p><\/li><li><p>Uso de ferramentas de IA Generativa (como GitHub Copilot e assistentes de nuvem) aplicadas \u00e0 automa\u00e7\u00e3o de rotinas de infraestrutura e escrita de c\u00f3digo (IaC).<\/p><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"831\",\"campaign_id\":\"21867\",\"campaign_title\":\"Manager I, Project Management R1739724\",\"campaign_type\":\"job_application\",\"job_title\":\"Project Manager - Cloud, Integra\u00e7\u00f5es & Solu\u00e7\u00f5es Digitais\",\"street\":\"BRA Curitiba - JOSE LOUREIRO 371\",\"address\":\"BRA Curitiba - JOSE LOUREIRO 371\",\"city\":\"Curitiba\",\"state\":\"Paran\u00e1\",\"postal_code\":\"80010-000\",\"region\":null,\"country\":\"Brazil\",\"short_description\":\"Buscamos um(a) Project Manager para liderar iniciativas estrat\u00e9gicas de tecnologia e desenvolvimento de produtos 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Nesta posi\u00e7\u00e3o, voc\u00ea ser\u00e1 respons\u00e1vel por coordenar squads multidisciplinares, gerenciar o escopo, cronograma, riscos e stakeholders locais e internacionais. O profissional ideal combina s\u00f3lida experi\u00eancia em frameworks \u00e1geis com uma mentalidade inovadora, sendo capaz de adotar ferramentas de IA Generativa para otimizar relat\u00f3rios, automa\u00e7\u00e3o de atas, an\u00e1lise preditiva de riscos e ganho de efici\u00eancia operacional na gest\u00e3o.\",\"long_description\":\"<p>O(A) <b>Project Manager<\/b> \u00e9 respons\u00e1vel por garantir o sucesso da entrega de ponta a ponta de projetos de software e infraestrutura tecnol\u00f3gica de m\u00e9dia e alta complexidade. Este profissional atua como o elo entre a lideran\u00e7a executiva (VPs\/Diretores), as \u00e1reas de neg\u00f3cio e as equipes de engenharia. Sua miss\u00e3o \u00e9 garantir a previsibilidade das entregas, mitigar impedimentos t\u00e9cnicos e de processos, gerenciar budgets e aplicar governan\u00e7a moderna, potencializada pelo uso estrat\u00e9gico de intelig\u00eancia artificial na gest\u00e3o.<br \/>\u00a0<\/p><p><b>1. Gest\u00e3o, Governan\u00e7a e Lideran\u00e7a de Projetos<\/b><\/p><ul><li><p><b>Orquestra\u00e7\u00e3o de Entregas:<\/b> Liderar o ciclo de vida completo de projetos de tecnologia (como migra\u00e7\u00e3o de legados, integra\u00e7\u00f5es de APIs\/CRMs e novas plataformas), garantindo o cumprimento de prazos, escopo e KPIs de sucesso.<\/p><\/li><li><p><b>Facilita\u00e7\u00e3o e Agilidade:<\/b> Coordenar m\u00faltiplas <i>squads<\/i> sob frameworks \u00e1geis (Scrum, Kanban), garantindo rituais produtivos, remo\u00e7\u00e3o de impedimentos e engajamento do time.<\/p><\/li><li><p><b>Interface Executiva &amp; Stakeholder Management:<\/b> Atuar na comunica\u00e7\u00e3o fluida com diretores, VPs e parceiros internacionais, traduzindo o progresso t\u00e9cnico em m\u00e9tricas e vis\u00f5es de valor de neg\u00f3cio.<\/p><\/li><\/ul><p><b>2. Mitiga\u00e7\u00e3o de Riscos e Gest\u00e3o de Fornecedores<\/b><\/p><ul><li><p><b>Gerenciamento de Depend\u00eancias:<\/b> Mapear e mitigar os riscos arquiteturais e de neg\u00f3cio de forma proativa, garantindo planos de conting\u00eancia robustos.<\/p><\/li><li><p><b>Coordena\u00e7\u00e3o de Handovers:<\/b> Estruturar e documentar processos de transfer\u00eancia de projetos (Handovers) entre times de infraestrutura, cloud e desenvolvimento de forma segura.<\/p><\/li><\/ul><p><\/p><p><b>Compet\u00eancias T\u00e9cnicas <\/b><\/p><ul><li><p><b>Experi\u00eancia em TI:<\/b> S\u00f3lida trajet\u00f3ria gerenciando projetos de desenvolvimento de software de alta complexidade, arquitetura de sistemas ou infraestrutura em nuvem (Azure\/GCP).<\/p><\/li><li><p><b>Metodologias \u00c1geis:<\/b> Dom\u00ednio profundo em frameworks \u00e1geis (Scrum, Kanban, SAFe) e m\u00e9tricas de efici\u00eancia t\u00e9cnica (Velocty, Lead Time, Cycle Time).<\/p><\/li><li><p><b>Ferramentas de Mercado:<\/b> Gest\u00e3o avan\u00e7ada em ferramentas corporativas de tracking e colabora\u00e7\u00e3o (Jira, Confluence, Azure DevOps, Miro ou similares).<\/p><\/li><li><p><b>Comunica\u00e7\u00e3o Global:<\/b> Excelente capacidade de comunica\u00e7\u00e3o em m\u00faltiplos idiomas (ingl\u00eas ou espanhol s\u00e3o importantes diferenciais para contato com stakeholders globais).<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1739724\",\"location\":\"Curitiba, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"13525.64\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-07-10T06:04:59.118+08:00\",\"created_at\":\"2026-07-10T00:04:02.680+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg2Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOSE-LOUREIRO-371\/Project-Manager---Cloud--Integraes---Solues-Digitais_R1739724\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Project Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0b4f3b393910000\",\"descriptor\":\"Services Tech Experience Inovacao E Tecnologia Em Relacionamento Ltda.\",\"reference_id\":\"WBR05\",\"organization_reference_id\":\"WBR05\"},\"location\":{\"city\":\"Curitiba\",\"state\":\"Paran\u00e1\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"80010-000\",\"primary_location\":{\"id\":\"BR-CUR-JOSEL-01\",\"wid\":\"03be0ce21a55101d47a2934ffdc70000\",\"descriptor\":\"BRA Curitiba - 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Bilingual\",\"street\":\"COL Medellin - Aventura - Carrera 52 # 65-91 Oficina 0740\",\"address\":\"COL Medellin - Aventura - Carrera 52 # 65-91 Oficina 0740\",\"city\":\"Medellin\",\"state\":\"Antioquia\",\"postal_code\":\"050010\u00a0\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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restaurant service hours and prioritize requests accordingly.<\/li>\\n<li>Meet customer satisfaction (CSAT) and service level agreement (SLA) targets.<\/li>\\n<li>Handle sensitive customer information with professionalism and confidentiality.<\/li>\\n<\/ul>\\n<p><strong>What Makes This Role Unique<\/strong><\/p>\\n<p>\ud83c\udfe1 Hybrid work model after 3 months, based on performance and attendance.<\/p>\\n<p>\u23f0 Flexible schedules: 5 days per week (Monday to Sunday), 8 hours per day, between 09:30 and 19:00.<\/p>\\n<p>\ud83d\ude80 Opportunity to work for a fast-growing international hospitality technology company supporting restaurants around the world.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Preferred Profile<\/strong><\/p>\\n<ul>\\n<li>Native or C1 level French with B2 level English.<\/li>\\n<li>Previous experience in customer service, customer relations, or hospitality.<\/li>\\n<li>Solution-driven and proactive, with the ability to guide customers clearly toward effective solutions.<\/li>\\n<li>Strong communication and active listening skills.<\/li>\\n<li>Excellent written communication for email handling.<\/li>\\n<li>Customer-oriented with experience handling sensitive data.<\/li>\\n<li>Computer literacy and confidence using multiple systems.<\/li>\\n<li>Ability to multitask, prioritize, and manage time effectively.<\/li>\\n<li>Contextual empathy and the ability to understand the urgency of operational issues affecting restaurant service.<\/li>\\n<\/ul>\\n<p><br \/><strong>Compensation &amp; Benefits<\/strong><\/p>\\n<p>\ud83d\udcb0 Salary<\/p>\\n<ul>\\n<li>Competitive salary<\/li>\\n<li>Performance bonus up to 10%<\/li>\\n<li>14 salaries per year<\/li>\\n<li>Meal vouchers up to &euro;60 per month<\/li>\\n<li>Additional pay for Sunday shifts<\/li>\\n<\/ul>\\n<p>\u2708\ufe0f Relocation &amp; Settling-In Support<\/p>\\n<ul>\\n<li>Flight and transportation costs covered<\/li>\\n<li>Free accommodation for the first month upon arrival<\/li>\\n<li>Full administrative support for employment in Greece<\/li>\\n<li>Access to an employee loan after 1 month of service<\/li>\\n<li>Additional &euro;100 meal vouchers<\/li>\\n<\/ul>\\n<p>\ud83c\udfe2 Additional Benefits<\/p>\\n<ul>\\n<li>Permanent contract from day one<\/li>\\n<li>Free private health insurance for employees<\/li>\\n<li>International mobility opportunities<\/li>\\n<li>On-site restaurant<\/li>\\n<li>Fully paid training from your first day, plus ongoing learning and development programs throughout your career<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>\ud83c\udf89 A Real Company Culture<\/p>\\n<ul>\\n<li>Community initiatives (blood donation, Athens Marathon)<\/li>\\n<li>Christmas Market &amp; seasonal events<\/li>\\n<li>Summer Party<\/li>\\n<li>Employee of the Month competitions<\/li>\\n<li>Creative workshops<\/li>\\n<li>Self-defense &amp; wellness activities<\/li>\\n<li>Free gym access<\/li>\\n<li>Rooftop cinema with views of the Acropolis<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>At Concentrix, we are looking for motivated, curious, and committed individuals. If you share our values of recognition, integrity, collaboration, and excellence, join a team where your impact is visible and your growth is encouraged.<\/p>\\n<p><em>Please note that non-European Union citizens must hold a valid Greek work permit to be eligible.<\/em><\/p>\\n<p>Concentrix Greece is an Equal Opportunity Employer.<\/p>\\n<p>We celebrate diversity and foster an inclusive workplace where everyone has equal access to professional opportunities, regardless of gender, age, religion, ethnic origin, or any other characteristic protected by applicable legislation.<\/p>\",\"ats_external_id\":\"GR-740\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-11T02:59:02.928+03:00\",\"created_at\":\"2026-07-09T15:47:17.743+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NDA?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NDA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"hospitality\",\"contract_type\":\"permanent\",\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\"},{\"id\":\"240\",\"campaign_id\":\"739\",\"campaign_title\":\"German | HTG | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"German Speaking Customer Care Specialist\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><span data-teams=\\\"true\\\"><strong>Join a Fast-Growing International Hospitality company&nbsp;<\/strong><\/span><\/p>\\n<p>We are recruiting German-Speaking Customer Care Specialists to support a leading international hospitality technology company.<\/p>\\n<p>Based in Athens, this role offers the opportunity to grow in an innovative and customer-focused environment, with a hybrid working model after onboarding.<\/p>\\n<p>If you enjoy customer service and thrive in fast-paced environments where technology meets hospitality, this opportunity is for you.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Why Join Us?<\/strong><\/p>\\n<p>Become part of an international team of #GameChangers and help deliver a seamless, high-quality customer experience within a rapidly growing hospitality technology company.<\/p>\\n<p>Every day, you will support restaurants and hospitality professionals with their operational and technical needs while developing your skills in an innovative and evolving industry.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your Responsibilities<\/strong><\/p>\\n<ul>\\n<li>Handle customer inquiries via email, inbound\/outbound calls, live chat, and messaging channels.<\/li>\\n<li>Deliver exceptional customer support with empathy, professionalism, and efficiency.<\/li>\\n<li>Build strong knowledge of the company's hospitality technology platforms to provide accurate technical assistance.<\/li>\\n<li>Resolve customer requests quickly while maintaining high customer satisfaction and service quality.<\/li>\\n<li>Identify and escalate complex technical or billing issues to the appropriate internal teams.<\/li>\\n<li>Understand the urgency of operational issues during restaurant service hours and prioritize requests accordingly.<\/li>\\n<li>Meet customer satisfaction (CSAT) and service level agreement (SLA) targets.<\/li>\\n<li>Handle sensitive customer information with professionalism and confidentiality.<\/li>\\n<\/ul>\\n<p><strong>What Makes This Role Unique<\/strong><\/p>\\n<p>\ud83c\udfe1 Hybrid work model after 3 months, based on performance and attendance.<\/p>\\n<p>\u23f0 Flexible schedules: 5 days per week (Monday to Sunday), 8 hours per day, between 09:30 and 19:00.<\/p>\\n<p>\ud83d\ude80 Opportunity to work for a fast-growing international hospitality technology company supporting restaurants around the world.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Preferred Profile<\/strong><\/p>\\n<ul>\\n<li>Native or C1 level German with B2 level English.<\/li>\\n<li>Previous experience in customer service, customer relations, or hospitality.<\/li>\\n<li>Solution-driven and proactive, with the ability to guide customers clearly toward effective 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administrative support for employment in Greece<\/li>\\n<li>Access to an employee loan after 1 month of service<\/li>\\n<li>Additional &euro;100 meal vouchers<\/li>\\n<\/ul>\\n<p>\ud83c\udfe2 Additional Benefits<\/p>\\n<ul>\\n<li>Permanent contract from day one<\/li>\\n<li>Free private health insurance for employees<\/li>\\n<li>International mobility opportunities<\/li>\\n<li>On-site restaurant<\/li>\\n<li>Fully paid training from your first day, plus ongoing learning and development programs throughout your career<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>\ud83c\udf89 A Real Company Culture<\/p>\\n<ul>\\n<li>Community initiatives (blood donation, Athens Marathon)<\/li>\\n<li>Christmas Market &amp; seasonal events<\/li>\\n<li>Summer Party<\/li>\\n<li>Employee of the Month competitions<\/li>\\n<li>Creative workshops<\/li>\\n<li>Self-defense &amp; wellness activities<\/li>\\n<li>Free gym access<\/li>\\n<li>Rooftop cinema with views of the Acropolis<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>At Concentrix, we are looking for motivated, curious, and committed individuals. If you share our values of recognition, integrity, collaboration, and excellence, join a team where your impact is visible and your growth is encouraged.<\/p>\\n<p><em>Please note that non-European Union citizens must hold a valid Greek work permit to be eligible.<\/em><\/p>\\n<p>Concentrix Greece is an Equal Opportunity Employer.<\/p>\\n<p>We celebrate diversity and foster an inclusive workplace where everyone has equal access to professional opportunities, regardless of gender, age, religion, ethnic origin, or any other characteristic protected by applicable legislation.<\/p>\",\"ats_external_id\":\"GR-739\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-14T02:59:02.419+03:00\",\"created_at\":\"2026-07-09T15:34:49.662+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Mzk?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Mzk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\"},{\"id\":\"516\",\"campaign_id\":\"293\",\"campaign_title\":\"NL - VGZ - Thuis\/Arnhem\",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenservicemedewerker VGZ \u2013 thuiswerken \u2013 22-32 uur \u2013 parttime  \",\"street\":\"Velperplein 23-25\",\"address\":\"Velperplein 23-25\",\"city\":\"Thuis\/Arnhem\",\"state\":null,\"postal_code\":\"6811 AH\",\"region\":\"Nederland\",\"country\":\"Netherlands\",\"short_description\":\"Wil jij mensen helpen, waardevolle werkervaring opdoen \u00e9n vanuit huis werken? Dan is deze functie bij VGZ iets voor jou. \",\"long_description\":\"<p aria-level=\\\"1\\\"><strong><span data-contrast=\\\"none\\\">Wat ga je doen?<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:480,&quot;335559739&quot;:0}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Als klantenservicemedewerker&nbsp;ben&nbsp;jij&nbsp;het eerste aanspreekpunt voor verzekerden van VGZ. Geen gesprek is hetzelfde: de ene klant heeft een vraag over zijn verzekering, terwijl een andere klant advies zoekt voor het komende jaar. Je luistert aandachtig, stelt de juiste vragen en zorgt ervoor dat de klant duidelijkheid krijgt over zijn situatie. Je helpt&nbsp;mensen&nbsp;ook&nbsp;bij het maken van keuzes rondom hun zorgverzekering&nbsp;voor het nieuwe jaar.&nbsp;Soms kan het zijn dat je minder goed nieuws moet delen. Een flinke portie empathie is dan zeker belangrijk.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p aria-level=\\\"1\\\"><strong><span data-contrast=\\\"none\\\">Wat krijg je van ons?<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:480,&quot;335559739&quot;:0}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Bij&nbsp;Concentrix&nbsp;zorgen we ervoor dat jij goed voorbereid aan de slag gaat. Je leert alles wat je nodig hebt tijdens een betaalde training en&nbsp;doet waardevolle kennis op&nbsp;binnen de zorgverzekeringsbranche. Daarnaast werk je in een team waar collega's elkaar ondersteunen en waar ruimte is om jezelf verder te ontwikkelen.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83c\udfe0<\/span><span data-contrast=\\\"auto\\\">&nbsp;Vanuit huis werken, met de optie om ook op locatie in Arnhem te werken.<\/span><span data-ccp-props=\\\"{&quot;335559685&quot;:360,&quot;335559991&quot;:360}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83d\udcb0<\/span><span data-contrast=\\\"auto\\\">&nbsp;Een&nbsp;bruto salaris&nbsp;van &euro;15,28 per uur (vanaf 21 jaar).<\/span><span data-ccp-props=\\\"{&quot;335559685&quot;:360,&quot;335559991&quot;:360}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83c\udf93<\/span><span data-contrast=\\\"auto\\\">&nbsp;De WFT Bedrijfsvoering Module op onze kosten behalen.<\/span><span data-ccp-props=\\\"{&quot;335559685&quot;:360,&quot;335559991&quot;:360}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83d\udcda<\/span><span data-contrast=\\\"auto\\\">&nbsp;Een volledig betaalde voltijd training van 15 werkdagen.<\/span><span data-ccp-props=\\\"{&quot;335559685&quot;:360,&quot;335559991&quot;:360}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Daarnaast ontvang je pensioenopbouw van 6,2%, kun je vakantiegeld laten uitbetalen en maak je deel uit van een organisatie waar ontwikkeling, plezier en samenwerken centraal staan.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p aria-level=\\\"1\\\"><strong><span data-contrast=\\\"none\\\">Wat verwachten wij van jou?<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:480,&quot;335559739&quot;:0}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Je hoeft geen ervaring binnen de klantenservice te hebben, maar we zoeken wel iemand die graag mensen helpt en zich comfortabel voelt in een klantgerichte omgeving. Je communiceert duidelijk, kunt goed omgaan met verschillende computersystemen en blijft professioneel wanneer klanten vragen of zorgen hebben. Daarnaast is het aanvragen van een VOG verplicht,&nbsp;deze moet binnen zes weken na start aangeleverd zijn.<\/span><span data-contrast=\\\"auto\\\">\u202f<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;singleLevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Je bent bereid om de WFT Bedrijfsvoering Module te behalen voordat de training start.&nbsp;Hiervoor moet je rekening houden met een studiebelasting van ongeveer 40 uur verspreid over 2 weken.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;singleLevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Je spreekt vloeiend Nederlands en hebt een goede beheersing van de Engelse taal.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;singleLevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Je bent beschikbaar tussen de 22 en 32 uur per week.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p aria-level=\\\"1\\\"><strong><span data-contrast=\\\"none\\\">Hoe ervaren onze medewerkers het werk?<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:480,&quot;335559739&quot;:0}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\\\"Een klantenservicemedewerker is in mijn ogen de belangrijkste schakel voor een bedrijf, je bent een luisterend oor voor klanten. Mijn werk is afwisselend en dat maakt het uitdagend. Je lost elke keer een ander probleem op en hierbij kan je heel creatief te werk gaan. Als je geniet van mensen helpen en oplossingen vinden, voelt een goed resultaat echt als een beloning!\\\"&nbsp;&nbsp;&ndash;&nbsp;game-changer&nbsp;bij&nbsp;Concentrix<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p aria-level=\\\"1\\\"><strong><span data-contrast=\\\"none\\\">Goed om te weten<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:480,&quot;335559739&quot;:0}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Je werkt binnen de openingstijden van&nbsp;maandag tot en met&nbsp;vrijdag tussen 09:00&nbsp;uur&nbsp;en 17:00 uur. Vanwege de jaarlijkse zorgpiek is het niet mogelijk verlof op te nemen in&nbsp;november,&nbsp;december en&nbsp;januari.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p aria-level=\\\"1\\\"><strong><span data-contrast=\\\"none\\\">Klaar om mensen te helpen?<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:480,&quot;335559739&quot;:0}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Of je nu student bent, aan het begin van je carri&egrave;re staat, een nieuwe richting zoekt of vanuit de zorgsector wilt overstappen naar&nbsp;de&nbsp;klantenservice.&nbsp;Als jij energie krijgt van het helpen van anderen, dan maken we graag kennis met je.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Benieuwd naar deze uitdaging?&nbsp;Solliciteer direct of stuur ons een appje wanneer je een vraag hebt via de buttons op deze pagina.<\/span>&nbsp;<br \/>&nbsp;<br \/><span data-contrast=\\\"auto\\\">Wil je liever bellen of een mail sturen?&nbsp;Neem&nbsp;dan contact op met&nbsp;Djino Gunzeln via&nbsp;<\/span><a href=\\\"mailto:Recruitment.nl@concentrix.com\\\"><span data-contrast=\\\"none\\\">Recruitment.nl@concentrix.com<\/span><\/a><span data-contrast=\\\"auto\\\">&nbsp;of&nbsp;06- 10911813.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"NL-293\",\"location\":\"Thuis\/Arnhem, Nederland\",\"job_type\":\"part_time\",\"salary\":\"15.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-07-12T01:59:06.318+02:00\",\"created_at\":\"2026-07-09T12:32:58.065+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTM?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"insurance\",\"contract_type\":\"temporary\",\"locale\":\"nl\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"1585\",\"campaign_id\":\"1014\",\"campaign_title\":\"GTM \/ DE \/ HAL \/ VF Wholesale_new\",\"campaign_type\":\"job_application\",\"job_title\":\"Call Center Agent (m\/w\/d) Mobilfunk Support\",\"street\":\"Grenzstra\u00dfe 21\",\"address\":\"Grenzstra\u00dfe 21\",\"city\":\"Halle (Saale)\",\"state\":\"Sachsen-Anhalt\",\"postal_code\":\"06112\",\"region\":\"Sachsen-Anhalt\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Halle (Saale)!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt im Kundenservice &ndash; auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 13,90 &euro; brutto\/Stunde<\/li>\\n<li>Zuverdienst durch leistungsorientierte Verg&uuml;tung<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag - Freitag 08:00 - 20:00 Uhr, Samstag - Sonntag 08:00 - 18:00 Uhr, an Feiertagen 10:00 -18:00 Uhr<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Bearbeite Anfragen und W&uuml;nsche zum Thema Mobilfunk<\/strong>&nbsp;von Privatkunden<\/li>\\n<li>Sorge f&uuml;r ein\u202f<strong>optimales Kundenerlebnis<\/strong><\/li>\\n<li><strong>Finde L&ouml;sungen<\/strong> &ndash; auch wenn&rsquo;s mal knifflig wird<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/xwrIPCO.png\\\" alt=\\\"\\\" width=\\\"108\\\" height=\\\"18\\\" \/> &bdquo;Man kann eigentlich alles sagen, es ist wie eine gro&szlig;e Familie.. ich habe zu keiner Zeit das Gef&uuml;hl negativ behandelt worden zu sein.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift<\/li>\\n<li>Deine <strong>Kommunikation ist wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he<\/li>\\n<li>Themen der <strong>Telekommunikationsbranche&nbsp;<\/strong>wecken dein Interesse<\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien <\/strong>sind genau dein Ding<\/li>\\n<li>Du hast Lust mit unserem Team <strong>am Standort in Halle<\/strong> zu arbeiten<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Voll- oder Teilzeit<\/strong>&nbsp;&ndash; wie es f&uuml;r dich am besten passt<\/li>\\n<li><strong>Bis zu 27 Urlaubstage<\/strong>,&nbsp;f&uuml;r kleine als auch gro&szlig;e Auszeiten<\/li>\\n<li>Eine<strong> intensive Einarbeitung<\/strong>, von unseren Trainern &ndash; sie bringen dir alles bei<\/li>\\n<li>Regelm&auml;&szlig;ige&nbsp;Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum<\/li>\\n<li>Eine finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong><\/li>\\n<li>Eine&nbsp;attraktive Pr&auml;mie von 600&euro;&nbsp;f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/li>\\n<li>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Spieleabende und Grillevents<\/strong><\/li>\\n<li>Eine Vielzahl an&nbsp;Online-Shopping-Rabatten<\/li>\\n<li>Eine von uns&nbsp;<strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und&nbsp;in ausgew&auml;hlten Fitnessstudios<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<p><img src=\\\"https:\/\/i.imgur.com\/3KkHK6X.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"40\\\" \/><\/p>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Management Holding B.V &amp; Co. KG<br \/>Grenzstra&szlig;e 21, 06112 Halle&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<br \/><\/strong><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen. Kontaktiere bei Fragen gerne unser Recruiting-Team unter 0800 50 60 080.&nbsp;<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<br \/><\/strong>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.<\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-1014\",\"location\":\"Halle (Saale), Sachsen-Anhalt\",\"job_type\":\"part_time\",\"salary\":\"13.90\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-07-10T08:06:37.695+02:00\",\"created_at\":\"2026-07-09T11:53:42.088+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDE0?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDE0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"836\",\"campaign_id\":\"21830\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1745107\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr Integration Developer - Bilingual\",\"street\":\"MEX Work-at-Home\",\"address\":\"MEX Work-at-Home\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"\",\"long_description\":\"<h1><b>Sr Integrations Engineer \u2013 Remote in Mexico<\/b><\/h1><p><\/p><p>We&#39;re <b>Concentrix<\/b>, the global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re <b>solution-focused, tech-powered, intelligence-fueled.<\/b><\/p><p><\/p><p>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p><\/p><p>The Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.<\/p><p><\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>We are looking for a specialist who lives at the intersection of <b>Microservices<\/b>, <b>Event-Driven Architecture (EDA)<\/b>, and <b>Cloud Infrastructure<\/b>, with the expertise to turn complex data flows into seamless, resilient business processes.<\/p><p><\/p><p><b>Responsibilities<\/b><\/p><p><b>1. Distributed Systems &amp; Microservices Architecture<\/b><\/p><ul><li><b>Design &amp; Development:<\/b> Build high-performance, containerized microservices and gRPC\/RESTful APIs using <b>Golang<\/b>.<\/li><li><b>Orchestration:<\/b> Architect complex, long-running business processes and distributed transactions using <b>Temporal<\/b> (Activities, Signals, Child Workflows).<\/li><li><b>Resilience Engineering:<\/b> Implement advanced stability patterns including Circuit Breakers, Bulkheads, Idempotency, and Dead Letter Queues (DLQs) to ensure &#34;always-on&#34; reliability.<\/li><\/ul><p><b>2. Event-Driven Strategy<\/b><\/p><ul><li><b>Pattern Implementation:<\/b> Drive the adoption of Event Sourcing, CQRS, and Saga orchestration.<\/li><li><b>Stream Processing:<\/b> Build and optimize high-throughput producers\/consumers and complex event processing (CEP) logic for real-time correlation and aggregation.<\/li><li><b>Schema Governance:<\/b> Define and maintain evolutionary event schemas using <b>Protocol Buffers<\/b> and JSON Schema.<\/li><\/ul><p><b>3. Cloud, DevOps &amp; Observability<\/b><\/p><ul><li><b>Infrastructure as Code:<\/b> Provision and manage Azure-native resources using <b>Terraform<\/b>.<\/li><li><b>Orchestration &amp; Mesh:<\/b> Optimize <b>Azure Kubernetes Service (AKS)<\/b> environments and manage traffic\/security via Service Mesh (Istio\/Linkerd).<\/li><li><b>Deep Observability:<\/b> Instrument systems with <b>OpenTelemetry<\/b>, Prometheus, and Grafana to ensure full-stack visibility and proactive alerting.<\/li><\/ul><p><\/p><p><b>Candidate Profile<\/b><\/p><ul><li>Bachelor\u2019s Degree in Computer Science, Information Technology, Software Engineering, or a related technical field.<\/li><li>5 years of experience in a similar Senior Integrations or Distributed Systems Engineering role.<\/li><li>Fluent in English.<\/li><\/ul><p><\/p><p><b>Technical Core<\/b><\/p><ul><li><b>Language Mastery:<\/b> Expert-level proficiency in <b>Golang<\/b>; secondary experience in Python, Java, or C# is highly valued.<\/li><li><b>Messaging Ecosystems:<\/b> Deep hands-on experience with <b>Apache Kafka<\/b> (partitioning, consumer groups) and message brokers like RabbitMQ or Azure Service Bus.<\/li><li><b>Data Expertise:<\/b> Strong background in both SQL and NoSQL design, ETL\/ELT pipelines, and stream processing (Flink, Spark, or Kafka Streams).<\/li><li><b>Security First:<\/b> Expert knowledge of OAuth2, JWT, mTLS, and secrets management in a distributed environment.<\/li><\/ul><p><\/p><p><b>Professional Experience<\/b><\/p><ul><li><b>Proven Track Record:<\/b> Extensive experience in senior-level roles focusing on large-scale integration and distributed systems.<\/li><li><b>Architectural Fluency:<\/b> Ability to articulate the &#34;why&#34; behind patterns like GraphQL Federation, Event Mesh, or CQRS.<\/li><li><b>Collaborative Leader:<\/b> Comfortable working in an Agile environment, partnering with Product and Data Engineering to translate business requirements into technical specs.<\/li><\/ul><p><\/p><p><b>Technical Stack Summary<\/b><\/p><ul><li><b>Languages:<\/b> Golang (Primary), Python\/Java\/C#<\/li><li><b>Orchestration:<\/b> Temporal, AKS, Istio<\/li><li><b>Messaging:<\/b> Kafka, RabbitMQ, NATS<\/li><li><b>Cloud\/IaC:<\/b> Azure, Terraform, GitHub Actions<\/li><li><b>Data\/Observability:<\/b> Databricks, OpenTelemetry, Prometheus, Grafana<\/li><\/ul><p><\/p><p><b>Join us and be part of this journey towards greater opportunities and brighter futures.<\/b><\/p><p><\/p>\",\"ats_external_id\":\"R1745107\",\"location\":\"Mexico City\",\"job_type\":\"full_time\",\"salary\":\"83330\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-07-10T02:04:13.007+08:00\",\"created_at\":\"2026-07-09T08:03:44.806+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgzMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Sr-Integration-Developer---Bilingual_R1745107\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software 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\\nadoption, health checks and voice of the customer) and\/or revenue retention motions (product\/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.(Military veterans are encouraged to apply.)\",\"long_description\":\"<div><p><b><span>A NEW<span>\u00a0<\/span><\/span><span>CAREER<\/span><span><span>\u00a0<\/span>POWERED BY YOU<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Are you looking<span>\u00a0<\/span><\/span><span>for a<span>\u00a0<\/span><\/span><span>\u201cwork<span>\u00a0<\/span><\/span><span>from<span>\u00a0<\/span><\/span><span>home\u201d<span>\u00a0<\/span><\/span><span>career change with<span>\u00a0<\/span><\/span><span>a<span>\u00a0<\/span><\/span><span>forward-thinking<\/span><span><span>\u00a0<\/span>global<span>\u00a0<\/span><\/span><span>organization<\/span><span><span>\u00a0<\/span><\/span><span>that<span>\u00a0<\/span><\/span><span>nurtures<\/span><span><span>\u00a0<\/span>a<\/span><span><span>\u00a0<\/span>true people-first<\/span><span>,<span>\u00a0<\/span><\/span><span>inclusive<\/span><span><span>\u00a0<\/span><\/span><span>culture<\/span><span><span>\u00a0<\/span>and a genuine sense of belonging<\/span><span>?<span>\u00a0<\/span><\/span><span>Would you like to join a<span>\u00a0<\/span><\/span><span>Fortune 500<span>\u00a0<\/span><\/span><span>company that earns \u201c<\/span><\/span><b><span>World\u2019s Best Workplaces<\/span><\/b><span><span>,\u201d \u201c<\/span><\/span><b><span>Best Company Culture<\/span><\/b><span><span>,\u201d and \u201c<\/span><\/span><b><span>Best Companies for Career Growth<\/span><\/b><span><span>\u201d<\/span><\/span><span><span><span>\u00a0<\/span><\/span><\/span><span><span>awards every year?<\/span><span><span>\u00a0<\/span>Then a<span>\u00a0<\/span><\/span><span>remote<span>\u00a0<\/span><\/span><\/span><span><span>Team Leader<\/span><\/span><span><span><span>\u00a0<\/span>position at<span>\u00a0<\/span><\/span><span>Concentrix<span>\u00a0<\/span><\/span><span>is the<span>\u00a0<\/span><\/span><span>right<span>\u00a0<\/span><\/span><span>place for you!<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As a<span>\u00a0<\/span><\/span><span>remote<span>\u00a0<\/span>Associate Sales Manager\u00a0,<span>\u00a0<\/span>you\u2019ll<span>\u00a0<\/span>join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201c<\/span><span>game-changers<\/span><span>.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>CAREER<span>\u00a0<\/span><\/span><span>GROWTH<span>\u00a0<\/span><\/span><span>AND<span>\u00a0<\/span><\/span><span>PERSONAL DEVELOPMENT<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><br \/><span><span>This is a great<span>\u00a0<\/span><\/span><span>\u201cwork<span>\u00a0<\/span><\/span><span>from<\/span><span><span>\u00a0<\/span>home\u201d<span>\u00a0<\/span><\/span><span>opportunity<span>\u00a0<\/span><\/span><span>t<\/span><span>hat will allow you to<\/span><span><span>\u00a0<\/span><\/span><span>reimagine<\/span><span><span>\u00a0<\/span>a<\/span><span>n all-<\/span><span>new<\/span><span><span>\u00a0<\/span>career<\/span><span><span>\u00a0<\/span>journey<\/span><span><span>\u00a0<\/span>and develop \u201cfriends for life\u201d<\/span><span><span>\u00a0<\/span>at the same time.<\/span><span><span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>give you all the training,<span>\u00a0<\/span><\/span><span>technologies<\/span><span>,<span>\u00a0<\/span><\/span><span>and<span>\u00a0<\/span><\/span><span>ongoing<\/span><span><span>\u00a0<\/span><\/span><span>support<\/span><span><span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>need<\/span><span><span>\u00a0<\/span>to<span>\u00a0<\/span><\/span><span>succeed.<\/span><span><span>\u00a0<\/span>Plus, at Concentrix, there<\/span><span>\u2019<\/span><span>s<span>\u00a0<\/span><\/span><span>real<span>\u00a0<\/span><\/span><span>career (and personal)<\/span><span><span>\u00a0<\/span>growth<span>\u00a0<\/span><\/span><span>potential<\/span><span>. In fact,<span>\u00a0<\/span><\/span><span>a<\/span><span>bout 80% of<span>\u00a0<\/span><\/span><span>our managers and leaders have been promoted<\/span><span><span>\u00a0<\/span>from within<\/span><span>!<\/span><span><span>\u00a0<\/span><\/span><span>T<\/span><span>hat\u2019s<\/span><span><span>\u00a0<\/span>why<span>\u00a0<\/span><\/span><span>w<\/span><span>e offer<span>\u00a0<\/span><\/span><span>a range of<span>\u00a0<\/span><\/span><span>no-cost<span>\u00a0<\/span><\/span><\/span><span><span>learning and leadership development<span>\u00a0<\/span><\/span><span>programs<\/span><span><span>\u00a0<\/span>designed<span>\u00a0<\/span><\/span><span>to<span>\u00a0<\/span><\/span><span>set you on your way to<span>\u00a0<\/span><\/span><span>the kind of career<span>\u00a0<\/span><\/span><span>you<\/span><span>\u2019ve<\/span><span><span>\u00a0<\/span><\/span><span>always envisioned.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>WHAT YOU WILL DO IN THIS ROLE<\/span><span>\u00a0\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><div><div><p><span><span>As<\/span><span><span>\u00a0<\/span><\/span><span>an Associate Sales Manager<\/span><\/span><span><span><span>\u00a0<\/span><\/span><span>working<span>\u00a0<\/span><\/span><span>from<\/span><span><span>\u00a0<\/span>home<\/span><span>, you<\/span><span><span>\u00a0<\/span>will<\/span><span>:\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/li><li>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/li><li>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/li><li>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market\u00a0<\/li><li>Be a point of escalation for our clients and respond promptly to any issues<\/li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Coordinate team incentives and Sales Performance Incentive Funds<\/li><li><div>Partner and build business relationships with all partners to ensure customer expectations are met<\/div><\/li><\/ul><\/div><div><ul><li><p><span><span>Deliver<\/span><span><span>\u00a0<\/span><\/span><span>expert<\/span><span><span>\u00a0<\/span><\/span><span>customer<span>\u00a0<\/span><\/span><span>experiences<\/span><span>\u2026<\/span><span>with a<span>\u00a0<\/span><\/span><span>smile<\/span><span>.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><b><span>YOUR<span>\u00a0<\/span><\/span><span>QUALIFICATIONS<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Y<\/span><span>our<span>\u00a0<\/span><\/span><span>skills<\/span><span>, integrity, and<span>\u00a0<\/span><\/span><span>genuine<\/span><span><span>\u00a0<\/span>compassion will<span>\u00a0<\/span><\/span><span>deliver<\/span><span><span>\u00a0<\/span>value<span>\u00a0<\/span><\/span><span>and success<span>\u00a0<\/span><\/span><span>with every<span>\u00a0<\/span><\/span><span>customer<span>\u00a0<\/span><\/span><span>interaction.<span>\u00a0<\/span><\/span><span>Other qualifications<\/span><span><span>\u00a0<\/span>for<span>\u00a0<\/span><\/span><span>our<span>\u00a0<\/span>Associate Sales Manager include:<\/span><\/span><\/p><\/div><div><\/div><ul><li><span><span>18 Years of age or older with a completed High School Diploma or GED<span>\u00a0<\/span><\/span><span>required<\/span><\/span><span>\u00a0<\/span><\/li><\/ul><div><ul><li>3&#43; years proven work experience in a sales role<\/li><li>A passion for customer experience and driving team results<\/li><li>Experience in operations and strategy building<\/li><li>Excellent Coaching history<\/li><li>A record of developing and retaining great employees<\/li><li>Experience maximizing revenue through best practices<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience finding solutions as a manager<\/li><li>Change Management skills<\/li><\/ul><\/div><\/div><div><div><p><\/p><p><b><span>WHAT\u2019S IN IT FOR YOU<\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/div><div><p><span><span>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d<span>\u00a0<\/span><\/span><span>That\u2019s<\/span><span><span>\u00a0<\/span>why we invest in our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span>, our infrastructure, and our capabilities to ensure long-term success for both our teams and our<span>\u00a0<\/span><\/span><span>clients<\/span><span>. And<span>\u00a0<\/span><\/span><span>we\u2019ll<\/span><span><span>\u00a0<\/span>invest in YOU to aid in your career path and in your personal development.<span>\u00a0<\/span><\/span><\/span><span><span>Benefits available to<span>\u00a0<\/span><\/span><span>eligible U.S. employees<\/span><span><span>\u00a0<\/span>in this<span>\u00a0<\/span><\/span><span>role<\/span><span><span>\u00a0<\/span>include<\/span><\/span><span><span>:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><\/div><div><\/div><div><ul><li><p><span><span>The base salary<span>\u00a0<\/span><\/span><\/span><span><span>range<\/span><\/span><span><span><span>\u00a0<\/span>for this position is<span>\u00a0$48,000- $68,000<\/span><\/span><\/span><span><span><span>\u00a0<\/span><\/span><\/span><span><span>(pay rate will not be below<span>\u00a0<\/span><\/span><span>the<span>\u00a0<\/span><\/span><span>applicable minimum wage)<\/span><\/span><span><span>,<span>\u00a0<\/span><\/span><span>Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance,<span>\u00a0<\/span><\/span><span>a<span>\u00a0<\/span><\/span><span>comprehensive employee<span>\u00a0<\/span><\/span><span>assistance<\/span><span><span>\u00a0<\/span>program (EAP),<span>\u00a0<\/span><\/span><span>a<span>\u00a0<\/span><\/span><\/span><span><span>401(k)-retirement<\/span><span><span>\u00a0<\/span>plan<\/span><\/span><span><span>, paid time off<\/span><span>,<\/span><span><span>\u00a0<\/span>and holidays.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Paid training and lucrative employee referral program.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>DailyPay<\/span><span><span>\u00a0<\/span>enrollment option to access pay &#34;early,&#34; when you<\/span><span><span>\u00a0<\/span>want it<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Health and wellness programs with trained partners to<span>\u00a0<\/span><\/span><span>help<span>\u00a0<\/span><\/span><span>promote a healthy you<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>M<\/span><span>entorship programs that support your rewarding career journey<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Work<\/span><span>-<\/span><span>from<\/span><span>-<\/span><span>home convenience<\/span><span><span>\u00a0<\/span>with company-supplied<span>\u00a0<\/span><\/span><span>technologies<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Programs and events that support inclusion<\/span><span><span>\u00a0<\/span>and belonging<\/span><span>, as well as global citizenship, sustainability, and community support<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Company networking opportunities with organized<\/span><span><span>\u00a0<\/span>groups in the following topics: Network of Women, Black Professionals,<span>\u00a0<\/span><\/span><\/span><span><span>LGBTQ&#43;<\/span><\/span><span><span><span>\u00a0<\/span>Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech,<span>\u00a0<\/span><\/span><span>OneEarth<\/span><span><span>\u00a0<\/span>Champions, Wise Owls (experienced), and more.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Celebrations for Concentrix Day,<span>\u00a0<\/span><\/span><span>Game-Changer<\/span><span><span>\u00a0<\/span>Appreciation Day, Customer Service Week, World Clean Up<span>\u00a0<\/span><\/span><span>Day, #<\/span><span>MyOneEarthPromise<\/span><span>, and more<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>A range of other<span>\u00a0<\/span><\/span><span>perks<\/span><span><span>\u00a0<\/span>and benefits<\/span><span>.<\/span><span><span>\u00a0<\/span><\/span><\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><\/div><div><p><b><span>REIMAGINE THE BEST VERSION OF<\/span><span><span>\u00a0<\/span><\/span><span>YOU<\/span><span>!\u00a0<span>\u00a0<\/span><\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this<span>\u00a0<\/span><\/span><span>feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why<span>\u00a0<\/span><\/span><span>half a million<span>\u00a0<\/span><\/span><span>gamechangers<\/span><span><span>\u00a0<\/span>around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><b><span>JOB AVAILABILITY<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>This position is for an existing, immediate vacancy. We are currently\u202f<\/span><span>seeking<\/span><span>\u202fto fill this role with an individual who can start as soon as possible.\u202f\u202fThe deadline\u202f<\/span><span>to apply<\/span><span>\u202ffor this position is:\u202fJuly 15, 2026<\/span><\/span><\/p><\/div><div><p><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><\/div><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1743400\",\"location\":\"USA, Delaware\",\"job_type\":\"full_time\",\"salary\":\"60000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-07-09T06:07:06.538+08:00\",\"created_at\":\"2026-07-09T06:06:04.652+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgyMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Associate-Manager--B2B-Sales_R1743400\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Delaware\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"19901\",\"primary_location\":{\"id\":\"US-WAH-DELAW-00\",\"wid\":\"b67da9176e3d1062f9df5ba533ecbefc\",\"descriptor\":\"USA DE Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"sara.vazquez@concentrix.com\"},\"first_name\":\"Juarez, Sara A\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101596228\",\"wid\":\"20c6affff3ce017d001b23016500bfde\",\"descriptor\":\"Sara Juarez (101596228)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3274\",\"descriptor\":\"Associate Manager, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-378533\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Associate-Manager--B2B-Sales_R1743400\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Associate-Manager--B2B-Sales_R1743400\/apply\",\"job_requisition_id\":\"R1743400\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"8aac57eb7568100580ab8df65b4e0000\",\"descriptor\":\"W0ZIXH Rockwell Nala\",\"reference_id\":\"W0ZIXH\",\"custom_reference_id\":\"W0ZIXH\",\"company_reference_id\":null},{\"wid\":\"ad6658a0dd1910057bf5eba987130000\",\"descriptor\":\"9774 - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures\",\"long_description\":\"<p><\/p><p><b>JOB SUMMARY<\/b> \u2013 We are looking for a highly skilled and experienced Microsoft Customer Engineer specializing in SharePoint infrastructure, administration, and design. In this customer-facing role, you will work directly with enterprise and government clients to deliver advanced technical solutions, migrations, and optimizations for both on-premises and cloud-based SharePoint environments.<\/p><p><\/p><p>You will serve as a trusted advisor, providing technical expertise in architecture, deployment, troubleshooting, and best practices to help customers achieve business success with Microsoft technologies.<\/p><p><\/p><p><b><i>We need someone fluent in both English and Spanish.<\/i><\/b><\/p><p><\/p><p><b>Responsibilities <\/b><\/p><ul><li><p>Plan, deploy, operate, and optimize on-premises, hybrid, and online SharePoint environments.<\/p><\/li><li><p>Deliver technical workshops, training, and advisory sessions covering SharePoint Server and SharePoint Online.<\/p><\/li><li><p>Analyze and troubleshoot complex SharePoint infrastructure and configuration issues, providing effective resolutions.<\/p><\/li><li><p>Lead customer engagements focused on 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City\",\"job_type\":\"full_time\",\"salary\":\"41665\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-07-10T02:04:12.948+08:00\",\"created_at\":\"2026-07-09T04:03:45.861+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgxOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Sharepoint-Customer-Engineer-Bilingual--English-and-Spanish-_R1745507\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Application_Product_Platform 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nWe are seeking an experienced and dynamic Senior Director of Accounting to lead our financial operations in the French region. This role is pivotal in ensuring the financial integrity and compliance of our accounting practices across the region which covers France and French speaking African countries. The entire region employs 25 000+ people and accounts for $650 m annual revenue across the 50 legal entities. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nConcentrix is the global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\",\"long_description\":\"<p><b>Job Title: Cloud Infrastructure Engineer (AWS\/Terraform)<\/b><\/p><p><\/p><p><\/p><p><b>Job Summary<\/b><\/p><p><\/p><p>We are seeking a highly motivated Cloud Infrastructure &amp; Network Engineer to support and enhance our AWS-based infrastructure environment. This role will be responsible for provisioning, automating, and maintaining cloud and network infrastructure, ensuring secure connectivity with customers, and supporting production systems. The ideal candidate will have strong experience with AWS, Terraform, network connectivity, and infrastructure automation, along with the ability to troubleshoot complex production issues in a fast-paced environment.<\/p><p><\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><p><\/p><ul><li>Provision, manage, and decommission cloud infrastructure using Terraform.<\/li><li>Configure and maintain FortiGate firewalls and network security solutions.<\/li><li>Manage and support customer network connectivity through AWS Site-to-Site VPNs, Direct Connect, and FortiGate appliances deployed at customer locations.<\/li><li>Develop and maintain automation for operational activities, including patch management, certificate renewals, and infrastructure maintenance.<\/li><li>Build, manage, and enhance CI\/CD pipelines for infrastructure deployment and automation.<\/li><li>Participate in an on-call rotation and provide Level 3 support for production incidents across infrastructure, networking, and application environments.<\/li><li>Collaborate with internal teams and customers to troubleshoot connectivity and infrastructure-related issues.<\/li><li>Ensure infrastructure reliability, security, scalability, and compliance with operational standards.<\/li><\/ul><p><\/p><p><b>Required Qualifications<\/b><\/p><p><\/p><ul><li>3\u20138 years of hands-on experience designing, deploying, and supporting infrastructure in AWS.<\/li><li>Strong experience with AWS services including:<ul><li>EC2<\/li><li>VPC<\/li><li>S3<\/li><li>IAM<\/li><li>Route 53<\/li><li>CloudWatch<\/li><\/ul><\/li><li>Advanced proficiency with Terraform, including Infrastructure as Code (IaC) best practices.<\/li><li>Experience developing and supporting CI\/CD pipelines for infrastructure provisioning and deployments.<\/li><li>Strong networking background, including:<ul><li>AWS Site-to-Site VPNs<\/li><li>AWS Direct Connect<\/li><li>Firewall management (FortiGate preferred)<\/li><li>Customer connectivity support<\/li><\/ul><\/li><li>Experience administering RHEL and Windows Server environments.<\/li><li>Hands-on experience with Ansible or similar configuration management tools.<\/li><li>Ability to troubleshoot and resolve production incidents across infrastructure, networking, and application layers.<\/li><li>Willingness to participate in an on-call support rotation.<\/li><\/ul><p><\/p><p><b>Preferred Qualifications<\/b><\/p><p><\/p><ul><li>Experience supporting enterprise-scale cloud environments.<\/li><li>Knowledge of cloud security best practices and network architecture.<\/li><li>Strong scripting and automation experience.<\/li><li>AWS certifications are a plus.<\/li><li>Experience working in a DevOps or Site Reliability Engineering (SRE) environment<\/li><\/ul><p><\/p><p>The base salary for this position is $<span> 92,250 - 131,786 <\/span>plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 07\/19\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>#WFH<\/b><\/p><p><b>#LI-Remote<\/b><\/p><p><b>#Concentrix<\/b><\/p><ul><\/ul><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1745061\",\"location\":\"USA, Georgia\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-07-10T05:14:33.651+08:00\",\"created_at\":\"2026-07-09T00:05:35.840+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgwMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-GA-Work-at-Home\/Cloud-Infrastructure-Engineer--AWS-Terraform-_R1745061\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Georgia\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"30301\",\"primary_location\":{\"id\":\"US-WAH-GEORG-00\",\"wid\":\"b67da9176e3d1062f9df6223c6c9bf06\",\"descriptor\":\"USA GA Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"akhilesh.dhyani@concentrix.com\"},\"first_name\":\"Dhyani, Akhilesh\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102068529\",\"wid\":\"f7e6b52f369c1000fbb5b38514b30000\",\"descriptor\":\"Shabnam Siddiqui (102068529)\"},{\"id\":\"102008848\",\"wid\":\"f81830f171380107b29e69b148670000\",\"descriptor\":\"Akhilesh Dhyani (102008848)\"},{\"id\":\"102010157\",\"wid\":\"c30e8ac6e5930107b3c1e2d195a00000\",\"descriptor\":\"Reena Kapoor (102010157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-378817\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-GA-Work-at-Home\/Cloud-Infrastructure-Engineer--AWS-Terraform-_R1745061\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-GA-Work-at-Home\/Cloud-Infrastructure-Engineer--AWS-Terraform-_R1745061\/apply\",\"job_requisition_id\":\"R1745061\"}],\"organizations\":[{\"wid\":\"de28fe2774671036e2de4b8abb900000\",\"descriptor\":\"W0ZXOF Fis Global: Onboarding (Unbill\",\"reference_id\":\"W0ZXOF\",\"custom_reference_id\":\"W0ZXOF\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"8e6811f2f1df103228768d1eb9540000\",\"descriptor\":\"24550 - FIS - 980006613\",\"reference_id\":\"980006613\",\"custom_reference_id\":\"980006613\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jawethakther.jamal@concentrix.com\"},\"first_name\":\"Jaweth Akther Jamal (102010976)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1745061\",\"wid\":\"d79dfa85d3b61018f3c73b0571680000\",\"descriptor\":\"Cloud Infrastructure Engineer (AWS\/Terraform)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li><span><b>FortiGate provisioningInfrastructure provisioning \/ decommissioning via Terraform<\/b><\/span><\/li><li><span><b>Maintaining Network connectivity to customers via AWS site-to-site VPNs and Fortigates installed in customer locations<\/b><\/span><\/li><li><span>Automating BAU maintenance activities such as patching or certificate rotations<\/span><\/li><li><span><b>Participating in an on-call rotation for L3 triage support for production issues<\/b><\/span><\/li><\/ul><div><b>What you bring<\/b><\/div><ul><li><span><b>3-8 years experience building and operating infrastructure in AWS (EC2, VPC, S3, IAM, R53, Cloudwatch)<\/b><\/span><\/li><li><span><b>Strong Terraform Experience, including building \/ managing CI\/CD pipelines for infrastructure deployment<\/b><\/span><\/li><li><span>Experience managing network connectivity via AWS site-to-site VPNs, direct Connect and on-prem firewall coordination (specifically Fortigate)<\/span><\/li><li><span><b>Comfortable in an on-call rotation and ability to triage production incidents across infra, networking, and application layers<\/b><\/span><\/li><li><span>System administration experience across RHEL and Windows servers including Ansible or equivalent configuration management skills<\/span><\/li><\/ul><div>The bolded items are generally applicable to any cloud development that I would expect to work. The non bolded items are more catered to what we&#39;ve needed to support Digital One, Commercial like server administration, the connectivity to banks etc.,<\/div>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"842\",\"campaign_id\":\"21801\",\"campaign_title\":\"Professional I, Payroll Tax R1745057\",\"campaign_type\":\"job_application\",\"job_title\":\"Professional I, Payroll Tax\",\"street\":\"USA FL Work-at-Home\",\"address\":\"USA FL Work-at-Home\",\"city\":\"USA\",\"state\":\"Florida\",\"postal_code\":\"32301\",\"region\":null,\"country\":\"United States\",\"short_description\":\"Join our dynamic team as a Payroll Tax Professional I! You are an individual contributor, focusing on evaluating, analyzing, and auditing payroll programs. You will collaborate closely with government entities and internal departments to ensure compliance with tax regulations, pension plans, and payroll legislation.\",\"long_description\":\"<p><b>Essential Responsibilities<\/b>:<\/p><p>\u2022 Reconcile payroll taxes after each pay period<\/p><p>\u2022 Review all statutory tax correspondence<\/p><p>\u2022 Assisting in Implementing processes to improve operational efficiency<\/p><p>\u2022 Review and monitor tax filings along with associated notices<\/p><p>\u2022 Collaborate with Finance on changes affecting payroll tax accruals and resolving related issues<\/p><p>\u2022 Collaborate with Payroll Specialists and HRIS on creation and maintenance of tax related reporting within Workday<\/p><p>\u2022 Creation and maintenance of specialized tax reports and forms within third-party tax vendor software<\/p><p>\u2022 Reconciliation of payroll taxes, cash activity, and third-party tax vendor reports<\/p><p>\u2022 Collaborate with Finance in the preparation of payroll tax related journal entries<\/p><p>\u2022 Review tax filings, including but not limited to 941s and W-2s<\/p><p>\u2022 Represent Payroll Tax team on special projects and research related to payroll tax compliance<\/p><p>\u2022 Maintain relationship with third-party tax vendor<\/p><p>\u2022 Address payroll tax exceptions and issues with Payroll Managers and third-party tax vendor<\/p><p>\u2022 Gather and report requested payroll related data to internal and external customers<\/p><p>\u2022 Audit employee work and residential addresses to ensure appropriate tax withholdings<\/p><p><\/p><p><b>Candidate profile<\/b>:<\/p><p><span>\u2022 3 to 4 years of experience with payroll tax and compliance matters; Bachelor\u2019s Degree in related field from four-year college or university preferred<\/span><\/p><p><span>\u2022 Workday experience required<\/span><\/p><p><span>\u2022 Enrolled Agent designation preferred<\/span><\/p><p><span>\u2022 ADP SmartCompliance experience preferred<\/span><\/p><p><span>\u2022 Must be able to create and reconcile spreadsheets for payroll and tax related data. Strong reconciliation skills, detail oriented, proficient in MS excel<\/span><\/p><p><span>\u2022 Experience preparing periodic tax forms and tax filings<\/span><\/p><p><span>\u2022 Must be able to communicate effectively and in a constructive manner with management, co-workers, and external vendors and government agencies; demonstrated ability to effectively present information to internal and external partners<\/span><\/p><p><span>\u2022 Demonstrated ability to partner with peers and management in organizing and prioritizing projects in a fast-paced and deadline-oriented business environment<\/span><\/p><p><\/p><p><span>The base salary range for this position is $67k- $75k, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. The deadline to apply for this position is July 25, 2026.<\/span><\/p><p><\/p><p><span>Join us in shaping payroll excellence and ensuring compliance while enhancing organizational efficiency!<\/span><\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p>#LI-Remote<\/p><p><b>#Concentrix<\/b><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1745057\",\"location\":\"USA, Florida\",\"job_type\":\"full_time\",\"salary\":\"70000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-07-10T00:04:12.433+08:00\",\"created_at\":\"2026-07-09T00:05:35.478+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgwMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Professional-I--Payroll-Tax_R1745057\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Payroll\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"baa2cf1841f00106e95ce2af082a3e29\",\"descriptor\":\"Concentrix CVG Corporation\",\"reference_id\":\"YUS01\",\"organization_reference_id\":\"YUS01\"},\"location\":{\"city\":\"USA\",\"state\":\"Florida\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"32301\",\"primary_location\":{\"id\":\"US-WAH-FLORI-00\",\"wid\":\"b67da9176e3d1062f9df5ef73bd5bf01\",\"descriptor\":\"USA FL Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"meghna.phillips@concentrix.com\"},\"first_name\":\"Phillips, Meghna\"},\"categories\":[{\"descriptor\":\"CF Payroll\"}],\"recruiters\":[{\"id\":\"1037713\",\"wid\":\"f6358e3b3d6d015565925440ff189a85\",\"descriptor\":\"Meghna Phillips (1037713)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0832\",\"descriptor\":\"Professional I, Payroll Tax\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-378798\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Professional-I--Payroll-Tax_R1745057\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Professional-I--Payroll-Tax_R1745057\/apply\",\"job_requisition_id\":\"R1745057\"}],\"organizations\":[{\"wid\":\"f20a77b5807910165cbd43186f050000\",\"descriptor\":\"(GEO) PAYROLL\",\"reference_id\":\"GEOPAYROLL\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"baa2cf1841f00106e95ce2af082a3e29\",\"descriptor\":\"Concentrix CVG Corporation\",\"reference_id\":\"YUS01\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS01\"},{\"wid\":\"2f58cf18c1cc1015721e029087c40000\",\"descriptor\":\"W0ZVFC Nageo_Cso\",\"reference_id\":\"W0ZVFC\",\"custom_reference_id\":\"W0ZVFC\",\"company_reference_id\":null},{\"wid\":\"651a380fec8410156f87cbb0b96e0000\",\"descriptor\":\"23194 - Opexother - NAGEOCSO\",\"reference_id\":\"NAGEOCSO\",\"custom_reference_id\":\"NAGEOCSO\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"james.seveney@concentrix.com\"},\"first_name\":\"Jim Seveney (102366180)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1745057\",\"wid\":\"aec30745eb631018f369c7fe13a20000\",\"descriptor\":\"Professional I, Payroll Tax\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-15\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"843\",\"campaign_id\":\"21800\",\"campaign_title\":\"Team Leader, Operations R1745385\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader\",\"street\":\"SEN Ngor Dakar - Pointe des Almadies   En face King Fahd Palace TF N\u00b0284\/NGA\",\"address\":\"SEN Ngor Dakar - Pointe des Almadies   En face King Fahd Palace TF N\u00b0284\/NGA\",\"city\":\"Ngor Dakar\",\"state\":null,\"postal_code\":\"12500\",\"region\":null,\"country\":\"Senegal\",\"short_description\":\"\",\"long_description\":\"<p>Join a team dedicated to customer relationship excellence!<\/p><p>Who Are We?<\/p><p><\/p><p>Concentrix is a global company present in over 70 countries. Specialists in improving customer experience and optimizing business processes, we help businesses transform and achieve excellence in an inclusive, collaborative, and innovative environment.<\/p><p><\/p><p>For our site based in Dakar, we are recruiting a supervisor to support our customer service advisors responsible for the client relationship and satisfaction.<\/p><p>Your Mission as a Supervisor:<\/p><p>Resource and Production Management:<\/p><p>\u00b7 Ensure the availability of employees by anticipating absences and monitoring lateness.<\/p><p>\u00b7 Guarantee the proper functioning of production tools and promptly report any malfunctions.<\/p><p>Performance Monitoring and Analysis:<\/p><p>\u00b7 Analyze team performance indicators (daily, weekly, and monthly): productivity, quality, quizzes, checks, etc.<\/p><p>\u00b7 Prepare and participate in the monthly performance review (LIFT), identifying collective and individual improvement points.<\/p><p>Implementation and Monitoring of Improvement Actions:<\/p><p>\u00b7 Define a monthly coaching strategy, prioritizing actions to be taken (hours, objectives, support).<\/p><p>\u00b7 Implement this strategy in collaboration with coaching advisors.<\/p><p>\u00b7 Evaluate the impact of action plans, coaching methods, and training on operational results.<\/p><p>Support and Skill Development:<\/p><p>\u00b7 Keep your professional expertise updated through continuous training and participating in operational activities (calls, listens).<\/p><p>Quality and Continuous Improvement:<\/p><p>\u00b7 Ensure compliance with current quality standards (ISO, NF345, LRS).<\/p><p>\u00b7 Identify and propose areas for improvement to optimize production.<\/p><p>Incident Management and Reporting:<\/p><p>\u00b7 Alert relevant teams in case of a production incident while ensuring responsive follow-up.<\/p><p><\/p><p>What we offer you<\/p><p>At Concentrix, we value your talents and reward your commitment. Here&#39;s what we offer:<\/p><p>Compensation and benefits:<\/p><p>- Fixed and variable remuneration according to your results.<\/p><p>- A company health insurance scheme and attractive performance bonuses.<\/p><p>Optimal working conditions:<\/p><p>- Initial and ongoing training.<\/p><p>- A work environment that promotes quality of life at work.<\/p><p>- Career development opportunities.<\/p><p>The Profile We Are Looking For:<\/p><p>\u00b7 Strong adaptability and stress management skills.<\/p><p>\u00b7 Effective time prioritization and management.<\/p><p>\u00b7 Proficiency in Excel, Word and PowerPoint.<\/p><p>\u00b7 A marked taste for performance and results.<\/p><p>\u00b7 Ability to give meaning to actions and unite the team around common goals.<\/p><p>\u00b7 French and English fluency written and verbal: level C1 in French and a minimum of level B2 in English<\/p><p>Our Recruitment Process:<\/p><p>\u00b7 Phone Prequalification (15 minutes): An initial discussion with a recruitment team member to validate the position&#39;s prerequisites.<\/p><p>\u00b7 In-Person:<\/p><p>\u00b7 Management Test (45 minutes): Assessment of your language skills.<\/p><p>\u00b7 Individual Interview (45 minutes): An in-depth discussion with a recruitment team member to validate your skills and align your ambitions with our culture.<\/p><p>Ready to take on this challenge? Join the Concentrix adventure, where innovation and customer satisfaction meet!<\/p>\",\"ats_external_id\":\"R1745385\",\"location\":\"Ngor Dakar\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-09T00:06:35.199+08:00\",\"created_at\":\"2026-07-09T00:05:34.377+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgwMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SEN-Ngor-Dakar---Pointe-des-Almadies---En-face-King-Fahd-Palace-TF-N284NGA\/Team-Leader_R1745385\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Ngor Dakar\",\"state\":null,\"country\":{\"wid\":\"db69d8f6446c11de98360015c5e6daf6\",\"iso2\":\"SN\",\"iso3\":\"SEN\",\"descriptor\":\"Senegal\",\"iso_numeric\":\"686\"},\"postal_code\":\"12500\",\"primary_location\":{\"id\":\"SN-NGO-IMMEU-01\",\"wid\":\"b2d8dc058e59101d479801279d010000\",\"descriptor\":\"SEN Ngor Dakar - Pointe des Almadies   En face King Fahd Palace TF N\u00b0284\/NGA\"}},\"languages\":[\"French\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"christevygrace.mouanoubouity@concentrix.com\"},\"first_name\":\"Mouanou Bouity, Christevy Grace\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102572913\",\"wid\":\"da7d7d2449a210103279a00fa9d80000\",\"descriptor\":\"Christevy Grace Mouanou Bouity (102572913)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-378671\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SEN-Ngor-Dakar---Pointe-des-Almadies---En-face-King-Fahd-Palace-TF-N284NGA\/Team-Leader_R1745385\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SEN-Ngor-Dakar---Pointe-des-Almadies---En-face-King-Fahd-Palace-TF-N284NGA\/Team-Leader_R1745385\/apply\",\"job_requisition_id\":\"R1745385\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"samba.souane@concentrix.com\"},\"first_name\":\"samba Souane (102544301)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1745385\",\"wid\":\"96b13af2572210286c0f47d99d410000\",\"descriptor\":\"Team Leader\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"844\",\"campaign_id\":\"21799\",\"campaign_title\":\"Operations Manager I R1745415\",\"campaign_type\":\"job_application\",\"job_title\":\"Business Activity Manager\",\"street\":\"SEN Ngor Dakar - Pointe des Almadies   En face King Fahd Palace TF N\u00b0284\/NGA\",\"address\":\"SEN Ngor Dakar - Pointe des Almadies   En face King Fahd Palace TF N\u00b0284\/NGA\",\"city\":\"Ngor Dakar\",\"state\":null,\"postal_code\":\"12500\",\"region\":null,\"country\":\"Senegal\",\"short_description\":\"\",\"long_description\":\"<p>Join a team dedicated to excellence in customer relations!<\/p><p>About Concentrix.<\/p><p><\/p><p>Concentrix is an international company operating in over 70 countries. Specialists in improving customer experience and optimizing business processes, we help companies transform and achieve excellence, in an inclusive, collaborative and innovative environment.<\/p><p><\/p><p><b>Your mission as a Project Manager<\/b><\/p><p>Your main role will be to ensure the success and performance of your project. You will be responsible for:<\/p><p>1. Project management :<\/p><p>- Guarantee the quality of customer relations by achieving the objectives set with management.<\/p><p>- Analyze project performance indicators (profitability, volume, quality) and define necessary action plans.<\/p><p>- Ensure compliance with quality standards (ISO, NF345, LRS).<\/p><p>- Manage setups of new activities and ensure availability of human and technical resources.<\/p><p><\/p><p>2. Customer relationship management:<\/p><p>- Prepare and lead customer meetings (COPROD, COPIL) and site visits.<\/p><p>- Ensure clear and regular reporting, while adding value to the project.<\/p><p><\/p><p>3. Team management and development:<\/p><p>- Manage, motivate and support your supervisors and their teams to ensure they develop their skills.<\/p><p>- Identify training needs and contribute to talent retention.<\/p><p>- Communicate the company&#39;s values and strategy while maintaining a collaborative work environment.<\/p><p><\/p><p><\/p><p>What we offer you<\/p><p>At Concentrix, we value your talents and reward your commitment. Here&#39;s what we offer:<\/p><p>Compensation and benefits:<\/p><p>- Fixed and variable remuneration according to your results.<\/p><p>- A company health insurance scheme and attractive performance bonuses.<\/p><p>Optimal working conditions:<\/p><p>- Initial and ongoing training.<\/p><p>- A work environment that promotes quality of life at work.<\/p><p>- Career development opportunities.<\/p><p><\/p><p>The profile we&#39;re looking for<\/p><p>We&#39;re looking for talent with :<\/p><p>- At least 3 years&#39; higher education.<\/p><p>- Significant project management experience, ideally in a call center environment.<\/p><p>- Solid data analysis skills and proficiency in Excel, Word and PowerPoint.<\/p><p>- The ability to take on challenges, make proposals and rally people around common objectives.<\/p><p>- Language skills: French and English fluency written and verbal<\/p><p><\/p><p>Our recruitment process<\/p><p>1. Telephone pre-qualification: an initial discussion with a member of the recruitment team to validate prerequisites.<\/p><p>2. Skills test: assessment of your project management skills.<\/p><p>3. Individual interview: an in-depth discussion to validate your skills and ambitions.<\/p><p>Ready to take up this challenge? 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Senior Training &amp; Quality Specialist in Barcelona (On-site), <\/b>you will be part of our team of game-changers who are powering the brands of the future through exceptional customer experience and operational excellence.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p>As a <b>Senior Training &amp; Quality Specialist<\/b> on our team, you will:<\/p><p><\/p><p>- Deliver onboarding and continuous training sessions for new and existing team members<\/p><p>- Monitor and evaluate team quality performance, ensuring correct call handling and case management<\/p><p>- Provide regular coaching and constructive feedback to advisors to improve performance and engagement<\/p><p>- Identify training needs and create development plans to enhance technical knowledge and communication skills<\/p><p>- Motivate and support team members to achieve and exceed performance targets<\/p><p>- Participate in regular operational meetings, providing insights on quality trends and performance<\/p><p>- Organize and facilitate internal and external calibration sessions<\/p><p>- Analyze customer complaints and provide effective resolutions<\/p><p>- Maintain regular communication with the client regarding quality standards and specific cases<\/p><p>- Ensure service levels and quality objectives are consistently achieved<\/p><p>- Review, update, and maintain operational procedures and documentation<\/p><p>- Develop and implement strategies to improve quality results and operational efficiency<\/p><p>- Collaborate closely with management and key stakeholders to drive continuous improvement initiatives<\/p><p>- Support performance management activities, including appraisals, objective setting, coaching, and development<\/p><p><\/p><p><b>Concentrix is a great match if you:<\/b><\/p><p><\/p><p>- Are proficient in both Spanish and English, written and spoken<\/p><p>- Have previous experience in a quality, training, coaching, or team leadership role<\/p><p>- Have strong communication and presentation skills<\/p><p>- Are an advanced user of Microsoft Office applications and CRM tools<\/p><p>- Have a solid understanding of customer service operations and quality processes<\/p><p>- Possess strong analytical and problem-solving skills<\/p><p>- Have excellent coaching and mentoring abilities<\/p><p>- Are proactive, organized, and detail-oriented<\/p><p>- Demonstrate empathy and strong interpersonal skills<\/p><p>- Thrive in a collaborative team environment<\/p><p><\/p><p><b>It would be a plus if you:<\/b><\/p><p><\/p><p>- Speak a third European language<\/p><p>- Have experience reviewing and updating operational procedures<\/p><p>- Have strong team-building and motivational skills<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p><\/p><p>- 39h per week permanent contract: Monday to Friday schedule from 09:00 to 18:00<\/p><p>- Salary: 21.376 euros gross\/year &#43; up to 1,882.92 euros gross\/year &#43; Private medical insurance<\/p><p>- 100% office-based role in Barcelona<\/p><p>- Full paid training on the company and project<\/p><p>-Career development programs and specialized training opportunities<\/p><p>- A diverse, collaborative, and supportive work environment<\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Senior Mobile Developer \u2013 Hybrid Mobile Applications<\/p><p>About the Team<\/p><p>This role provides an opportunity to be part of an experienced Mobile Engineering team building enterprise-grade Hybrid Mobile Applications. Our mobile apps are developed using the Capacitor framework with Ionic and Web technologies, leveraging Cordova plugins for native capabilities. The team follows modern CI\/CD practices with strong focus on automation, quality, and scalability.<\/p><p>What You Will Be Doing<\/p><p>- Design, develop, and maintain enterprise-scale hybrid mobile applications using Ionic and Capacitor frameworks.<\/p><p>- Drive and influence architectural decisions for WebView-based hybrid mobile applications.<\/p><p>- Develop high-quality, reusable UI components using TypeScript, HTML, and CSS.<\/p><p>- Integrate, maintain, and optimize Cordova plugins for native device functionality.<\/p><p>- Work closely with native Android and iOS layers to bridge web and native functionality.<\/p><p>- Implement and maintain CI\/CD pipelines using Bitrise for automated builds, testing, and releases.<\/p><p>- Define and drive mobile automation strategy including unit, integration, and end-to-end testing.<\/p><p>- Troubleshoot and resolve complex functional, performance, and stability issues.<\/p><p>- Conduct code reviews, enforce standards, and ensure best practices across the mobile codebase.<\/p><p>- Mentor junior developers and provide technical leadership to the team.<\/p><p>- Collaborate with product, design, backend, and platform teams in an Agile environment.<\/p><p>What You Bring<\/p><p>- 6\u20138 years of experience in mobile application development with strong focus on hybrid apps.<\/p><p>- Extensive hands-on experience with Ionic and Capacitor frameworks.<\/p><p>- Strong command of TypeScript, HTML5, and CSS3.<\/p><p>- Deep understanding of hybrid mobile architecture and WebView-based applications.<\/p><p>- Solid knowledge of native mobile development concepts (Android and\/or iOS).<\/p><p>- Proven experience working with Cordova plugins and native integrations.<\/p><p>- Experience setting up and maintaining Bitrise CI\/CD pipelines for mobile applications.<\/p><p>- Strong experience in mobile automation frameworks and testing strategies.<\/p><p>- Experience consuming RESTful APIs and integrating backend services.<\/p><p>- Proficiency in Git and modern development workflows.<\/p><p>Good to Have Skills<\/p><p>- Experience with Angular, React and its integration with Ionic applications.<\/p><p>- Knowledge of mobile security best practices and performance optimization.<\/p><p>- Experience with Play Store and App Store release processes.<\/p><p>- Experience with Monitoring tool like New Relic<\/p><p>- Familiarity with monitoring, crash analytics, and logging tools.<\/p><p>- Strong understanding of Agile \/ Scrum methodologies.<\/p><p>Qualifications<\/p><p>- Bachelor\u2019s degree (BE\/BTech) in Computer Science, IT, or related field OR equivalent experience.<\/p><p>- 6\u20138 years of relevant hands-on experience in mobile or hybrid application development.<\/p><p>Competencies<\/p><p>- Strong technical leadership and ownership mindset.<\/p><p>- Excellent problem-solving and analytical skills.<\/p><p>- Effective communication and collaboration across teams.<\/p><p>- Ability to mentor and guide engineers to deliver high-quality solutions.<\/p><p>What We Offer<\/p><p>- Opportunity to lead and shape enterprise mobile architecture and automation strategy.<\/p><p>- Exposure to advanced hybrid-mobile and native integration patterns.<\/p><p>- Strong focus on engineering excellence, automation, and CI\/CD maturity.<\/p><p>- Career growth, learning opportunities, and collaborative team culture.<\/p>\",\"ats_external_id\":\"R1745332\",\"location\":\"Bangalore, Karn\u0101taka\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-07-13T16:07:07.076+08:00\",\"created_at\":\"2026-07-08T22:04:42.116+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc2OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---55-Divyasree-Towers-Bannerghatta-Main-Road\/Mobile-Developer_R1745332\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"organization_reference_id\":\"PIN08\"},\"location\":{\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"560029\",\"primary_location\":{\"id\":\"IN-BAN-DIVYA-01\",\"wid\":\"83cb63b9e8cc10062d9f607eee1a0000\",\"descriptor\":\"IND Bangalore - Sy.Nos.54\/6 & 54\/5, Ground Floor, Part-B, Bannerghatta Road\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"pavithra.mahantesh@concentrix.com\"},\"first_name\":\"Mahantesh, Pavithra\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102368322\",\"wid\":\"1179ece974261023af7e100e704a0000\",\"descriptor\":\"Pavithra Mahantesh (102368322)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0435\",\"descriptor\":\"Software Engineer II (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-379339\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---55-Divyasree-Towers-Bannerghatta-Main-Road\/Mobile-Developer_R1745332\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---55-Divyasree-Towers-Bannerghatta-Main-Road\/Mobile-Developer_R1745332\/apply\",\"job_requisition_id\":\"R1745332\"}],\"organizations\":[{\"wid\":\"150f39d213ec1034f4244b9254d90000\",\"descriptor\":\"25838 - FIS - 980009129\",\"reference_id\":\"980009129\",\"custom_reference_id\":\"980009129\",\"company_reference_id\":null},{\"wid\":\"29e28fb0b1d81036f68b4b21f2eb0000\",\"descriptor\":\"W10093 FISGlobal: Digital Enablement Services\",\"reference_id\":\"W10093\",\"custom_reference_id\":\"W10093\",\"company_reference_id\":null},{\"wid\":\"30665b72e7e6101d3511d434f3b90000\",\"descriptor\":\"CAT-ITES\",\"reference_id\":\"CAT-ITES\",\"custom_reference_id\":\"CAT-ITES\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"custom_reference_id\":null,\"company_reference_id\":\"PIN08\"},{\"wid\":\"4f13b85a7f86102130dc8cd6d0be0000\",\"descriptor\":\"FIS Digital Enablement Services\",\"reference_id\":\"FIS Digital Enablement Services_20260331_IND\",\"custom_reference_id\":\"FIS Digital Enablement Services_20260331_IND\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ganesh.panchanathan@concentrix.com\"},\"first_name\":\"Ganesh Panchanathan (103270354)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1745332\",\"wid\":\"aec30745eb631018ecfcecc5e7fe0000\",\"descriptor\":\"Mobile Developer\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"848\",\"campaign_id\":\"21767\",\"campaign_title\":\"Manager I, B2B Sales R1745383\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales & Operations Manager\",\"street\":\"CZE Prague - Vyskocilova 1481\/4 (9th floor)\",\"address\":\"CZE Prague - Vyskocilova 1481\/4 (9th floor)\",\"city\":\"Prague\",\"state\":null,\"postal_code\":\"14000\",\"region\":null,\"country\":\"Czechia\",\"short_description\":\"The Sales & Operations Manager is responsible for the overall commercial performance and operational excellence of the Prague Hub. The role combines leadership of the Transactional Sales business (including Supplies and Channel sales) with ownership of key operational processes, client governance, and stakeholder management.\\nThe position serves as the primary leadership contact for key stakeholders within the Prague Hub and works closely with the Global Operations Manager (GOM), Site Director, Channel Director, End User Sales Manager, and other internal and client stakeholders to drive business growth, operational performance, and customer satisfaction.\",\"long_description\":\"<p><\/p><p><b><span>Essential Functions \u2013 Duties and Responsibilities<\/span><\/b><\/p><p><\/p><p><b><span>1. Transactional Sales Leadership (Supplies &amp; Channel)<\/span><\/b><\/p><ul><li><p><span>Lead and manage the Transactional Sales organization supporting the Supplies and Channel businesses.<\/span><\/p><\/li><li><p><span>Drive achievement of revenue, margin, sell-out, quota, and performance targets.<\/span><\/p><\/li><li><p><span>Develop and execute sales strategies aligned with business objectives and market opportunities.<\/span><\/p><\/li><li><p><span>Ensure effective pipeline generation, opportunity management, forecasting accuracy, and account coverage.<\/span><\/p><\/li><li><p><span>Monitor sales performance through established KPIs and implement corrective actions when necessary.<\/span><\/p><\/li><li><p><span>Coach, mentor, and develop sales managers and sales teams to maximize productivity and business results.<\/span><\/p><\/li><li><p><span>Partner closely with Channel leadership and key stakeholders to support business growth initiatives.<\/span><\/p><\/li><li><p><span>Drive continuous improvement of sales processes and performance management practices.<\/span><\/p><\/li><\/ul><p><\/p><p><b><span>2. Operations Management &amp; Business Governance<\/span><\/b><\/p><ul><li><p><span>Own operational delivery and governance of the Prague Hub.<\/span><\/p><\/li><li><p><span>Ensure achievement of operational KPIs, service levels, quality standards, and business continuity requirements.<\/span><\/p><\/li><li><p><span>Manage business forecasting, reporting, workforce planning, and operational performance reviews.<\/span><\/p><\/li><li><p><span>Oversee client invoicing processes and ensure accuracy, compliance, and timely execution.<\/span><\/p><\/li><li><p><span>Monitor program financial performance and support achievement of profitability and margin objectives.<\/span><\/p><\/li><li><p><span>Drive operational excellence initiatives, process optimization, and continuous improvement programs.<\/span><\/p><\/li><li><p><span>Develop and implement performance recovery plans when business targets are not achieved.<\/span><\/p><\/li><li><p><span>Ensure adherence to corporate policies, compliance requirements, and client contractual obligations.<\/span><\/p><\/li><\/ul><p><\/p><p><b><span>3. Client Relationship Management<\/span><\/b><\/p><ul><li><p><span>Act as the primary operational point of contact for the Prague Hub.<\/span><\/p><\/li><li><p><span>Maintain strong relationships with Stakeholders across multiple functions and business units.<\/span><\/p><\/li><li><p><span>Partner with the End User Sales Manager on End User business governance and client-related initiatives.<\/span><\/p><\/li><li><p><span>Lead operational reviews, governance meetings, and business performance discussions with the client.<\/span><\/p><\/li><li><p><span>Proactively identify business risks and opportunities and develop mitigation or growth strategies.<\/span><\/p><\/li><li><p><span>Ensure high levels of customer satisfaction through effective service delivery and stakeholder engagement.<\/span><\/p><\/li><\/ul><p><\/p><p><b><span><span><span>4. Leadership &amp; People Development<\/span><\/span><\/span><\/b><\/p><ul><li><p><span><span><span>Lead, motivate, coach, and develop managers and individual contributors.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Establish clear objectives and performance expectations for all team members.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Drive employee engagement, retention, succession planning, and talent development activities.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Support recruitment, onboarding, and career development initiatives.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Foster a culture of accountability, collaboration, innovation, and customer focus.<\/span><\/span><\/span><\/p><\/li><\/ul><p><\/p><p><b><span><span><span>5. Stakeholder Management<\/span><\/span><\/span><\/b><\/p><ul><li><p><span><span><span>Serve as the primary leadership representative for the Prague Hub towards Stakeholders.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Collaborate closely with: <\/span><\/span><\/span><\/p><ul><li><p><span><span><span>Global Operations Manager (GOM)<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Site Director<\/span><\/span><\/span><span><span><span> <\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Channel Director<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>End User Sales Manager<\/span><\/span><\/span><span><span><span> <\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Sales Leadership<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Finance, Operations, HR, WFM, and Enablement teams<\/span><\/span><\/span><\/p><\/li><\/ul><\/li><li><p><span><span><span>Build trusted relationships with client and internal stakeholders at all organizational levels.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Represent the Prague Hub during strategic planning, governance discussions, business reviews, and transformation initiatives.<\/span><\/span><\/span><\/p><\/li><\/ul><p><\/p><p><b><span><span><span>Key Performance Indicators<\/span><\/span><\/span><\/b><\/p><ul><li><p><span><span><span>Revenue achievement versus target<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Sell-out performance<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Quota attainment<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Forecast accuracy<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Pipeline generation and conversion<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Client satisfaction and stakeholder feedback<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Operational KPI achievement<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Quality and compliance scores<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Team engagement and retention<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Profitability and margin performance<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Business continuity and delivery performance<\/span><\/span><\/span><\/p><\/li><\/ul><p><\/p><p><b><span><span><span>Qualifications<\/span><\/span><\/span><\/b><\/p><ul><li><p><span><span><span>5&#43; years of experience in B2B sales, account management, business operations, or related commercial roles.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>3&#43; years of people leadership experience within sales, operations, customer success, or client services environments.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Proven experience managing sales teams and operational delivery simultaneously.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Strong understanding of Channel, Supplies, and Transactional Sales business models.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Experience with forecasting, pipeline management, business planning, and performance management.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Demonstrated ability to manage senior client relationships and executive stakeholders.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Strong analytical, problem-solving, and decision-making skills.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Experience working in a technology, IT, managed services, or BPO environment is highly preferred.<\/span><\/span><\/span><\/p><\/li><\/ul><p><\/p><p><b><span><span><span>Technical Skills<\/span><\/span><\/span><\/b><\/p><ul><li><p><span><span><span>CRM platforms and sales management tools<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Power BI and reporting solutions<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Microsoft Office Suite<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Forecasting and business planning tools<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Performance management and operational governance methodologies<\/span><\/span><\/span><\/p><\/li><\/ul><p><\/p><p><b><span><span><span>Languages<\/span><\/span><\/span><\/b><\/p><ul><li><p><span><span><span>English C1\/C2 <\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Czech C1\/C2 is preferred<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Additional European languages are considered an advantage<\/span><\/span><\/span><\/p><\/li><\/ul><p><\/p><p><b><span><span><span>Please note that this is a fixed term contract role.<\/span><\/span><\/span><\/b><\/p><p><\/p><p><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p><p><\/p>\",\"ats_external_id\":\"R1745383\",\"location\":\"Prague\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-09T00:05:25.514+08:00\",\"created_at\":\"2026-07-08T22:04:41.036+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc2Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CZE-Prague---Vyskocilova-14814-9th-floor\/Sales---Operations-Manager_R1745383\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Prague\",\"state\":null,\"country\":{\"wid\":\"fc078443155c4ad294201ecf5a61a499\",\"iso2\":\"CZ\",\"iso3\":\"CZE\",\"descriptor\":\"Czechia\",\"iso_numeric\":\"203\"},\"postal_code\":\"14000\",\"primary_location\":{\"id\":\"CZ-PRA-VYSKO-01\",\"wid\":\"d336840d2e5c101d479b451bf5e20000\",\"descriptor\":\"CZE Prague - Vyskocilova 1481\/4 (9th floor)\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"aleksandra.stoyanova@concentrix.com\"},\"first_name\":\"Stoyanova, Aleksandra Ivanova (\u0421\u0442\u043e\u044f\u043d\u043e\u0432\u0430, \u0410\u043b\u0435\u043a\u0441\u0430\u043d\u0434\u0440\u0430)\"},\"categories\":[{\"descriptor\":\"CF B2B 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Somos el l\u00edder mundial en tecnolog\u00eda y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas -las que utilizas d\u00eda a d\u00eda- a mejorar sus negocios con tecnolog\u00eda y soluciones integradas, en m\u00e1s de 70 pa\u00edses.<\/p><p>\u00a0\u00a0<\/p><p>Si buscas crecer, como <b>Asesor de Servicio al Cliente <\/b>en Barcelona (presencial), formar\u00e1s parte de nuestro equipo innovador, quienes impulsan las marcas del futuro en e-commerce.\u00a0<\/p><p><\/p><p>Como <b>Asesor de Servicio al Cliente<\/b> en nuestro equipo, deber\u00e1s:\u00a0\u00a0<\/p><p><\/p><p>- Atender y gestionar por correo electr\u00f3nico las consultas de primer nivel de los usuarios recibidas a trav\u00e9s de la APP del cliente\u00a0<br \/>- Registrar los detalles de los contactos en los sistemas de gesti\u00f3n de contacto para proporcionar una respuesta y una resoluci\u00f3n dentro del SLA\u00a0<br \/>- Mantener el conocimiento del servicio y del producto y la habilidad asociada a las aplicaciones espec\u00edficas para los clientes individuales.\u00a0<\/p><p><\/p><p><b>Tus competencias\u00a0\u00a0<\/b><\/p><p><\/p><p>Acogemos con los brazos abiertos a quienes cambian las reglas del juego, personas de or\u00edgenes diversos, curiosas y dispuestas a aprender. Tu talento natural para ayudar a los dem\u00e1s e ir un paso m\u00e1s all\u00e1 del WOW para nuestros clientes encajar\u00e1 perfectamente con lo que hacemos y lo que somos.\u00a0\u00a0<\/p><p><\/p><p>Formaremos un buen equipo si t\u00fa:\u00a0\u00a0<\/p><p>- Tienes un nivel biling\u00fce de vasco y de castellano<br \/>- Cuentas con experiencia en atenci\u00f3n al cliente y recepci\u00f3n de consultas preferentemente\u00a0<br \/>- Eres una persona habituada a utilizar un ordenador y herramientas ofim\u00e1ticas, CRM, etc.\u00a0<br \/>- Tienes empat\u00eda y ganas de trabajar y aprender en un entorno din\u00e1mico\u00a0<br \/>- Eres responsable y cuentas con buenas dotes comunicativas y organizativas.<\/p><p><\/p><p>\u00bfNo cumples todos los requisitos? Nos dedicamos a crear un lugar de trabajo diverso, inclusivo y aut\u00e9ntico en el que todos puedan aprender y desarrollarse profesionalmente. Si crees que no cumples con todos los requisitos de la descripci\u00f3n del puesto, te animamos a que presentes tu candidatura. Haremos todo lo posible por encontrar el puesto adecuado para ti, ya sea \u00e9ste o un puesto futuro.\u00a0\u00a0<\/p><p><\/p><p><b>Lo que ofrecemos\u00a0\u00a0<\/b><\/p><p><\/p><p>- Contrato temporal\u00a0 de 39h con horario rotativo de lunes a domingo de 8:00 a 17:00 o de 11:00 a 20:00<br \/>- Oficina en una ubicaci\u00f3n excelente en Barcelona o Malaga<br \/>- Salario: 19,600 euros brutos &#43; hasta 1,200 euros brutos en bonus al a\u00f1o\u00a0 \u00a0<br \/>- Formaci\u00f3n completa y remunerada, sobre la empresa y el proyecto en el que trabajar\u00e1s\u00a0 \u00a0<br \/>- Programa de desarrollo profesional y cursos especializados\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Experimenta tu mejor versi\u00f3n\u00a0\u00a0<\/b><\/p><p><\/p><p><b>En Concentrix<\/b>, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes y sus clientes prosperan.\u00a0\u00a0<\/p><p><\/p><p>Si todo esto suena como el siguiente paso perfecto en tu carrera profesional, queremos saber de ti. Aplica hoy mismo y descubre por qu\u00e9 m\u00e1s de 440.000 game-changers alrededor del mundo consideran a Concentrix su \u00abempleador preferido\u00bb.\u00a0\u00a0<\/p><p><\/p><p><i>Ofrecemos igualdad de oportunidades de empleo\u00a0\u00a0\u00a0<\/i><\/p><p><i>Nos comprometemos a ofrecer igualdad de oportunidades laborales a todos los candidatos, y un entorno de trabajo libre de discriminaci\u00f3n y acoso. 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Bilingual R1745366\",\"campaign_type\":\"job_application\",\"job_title\":\"Asesor de Servicio al Cliente - Mercado Gallego y Espa\u00f1ol - Onsite - WP01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\".\",\"long_description\":\"<p><b>Experimenta una carrera que redefine reglas del juego\u00a0\u00a0<\/b><\/p><p><\/p><p>\u00bfListo para dar el siguiente gran paso? Somos el l\u00edder mundial en tecnolog\u00eda y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas -las que utilizas d\u00eda a d\u00eda- a mejorar sus negocios con tecnolog\u00eda y soluciones integradas, en m\u00e1s de 70 pa\u00edses.<\/p><p>\u00a0\u00a0<\/p><p>Si buscas crecer, como <b>Asesor de Servicio al Cliente <\/b>en Barcelona o Malaga (presencial), formar\u00e1s parte de nuestro equipo innovador, quienes impulsan las marcas del futuro en e-commerce.\u00a0<\/p><p><\/p><p><b>Crecimiento profesional y desarrollo personal\u00a0\u00a0<\/b><\/p><p>Esta es una gran oportunidad para experimentar el poder del futuro y desarrollar \u00abamigos para toda la vida\u00bb al mismo tiempo. Te daremos toda la formaci\u00f3n, las tecnolog\u00edas m\u00e1s avanzadas y el apoyo continuo que necesitar\u00e1 para triunfar.<\/p><p>\u00a0\u00a0<\/p><p>Como <b>Asesor de Servicio al Cliente<\/b> en nuestro equipo, deber\u00e1s:\u00a0\u00a0<\/p><p><\/p><p>- Atender y gestionar por correo electr\u00f3nico las consultas de primer nivel de los usuarios recibidas a trav\u00e9s de la APP del cliente\u00a0<\/p><p>- Registrar los detalles de los contactos en los sistemas de gesti\u00f3n de contacto para proporcionar una respuesta y una resoluci\u00f3n dentro del SLA\u00a0<\/p><p>- Mantener el conocimiento del servicio y del producto y la habilidad asociada a las aplicaciones espec\u00edficas para los clientes individuales.\u00a0<\/p><p><\/p><p><b>Formaremos un buen equipo si t\u00fa:\u00a0\u00a0<\/b><\/p><p><\/p><p>- Tienes un nivel biling\u00fce de gallego y avanzado de castellano, ingl\u00e9s avanzado es un plus<\/p><p>- Cuentas con experiencia en atenci\u00f3n al cliente y recepci\u00f3n de consultas preferentemente\u00a0<\/p><p>- Eres una persona habituada a utilizar un ordenador y herramientas ofim\u00e1ticas, CRM, etc.\u00a0<\/p><p>- Tienes empat\u00eda y ganas de trabajar y aprender en un entorno din\u00e1mico\u00a0<\/p><p>- Eres responsable y cuentas con buenas dotes comunicativas y organizativas.<\/p><p>\u00bfNo cumples todos los requisitos? Nos dedicamos a crear un lugar de trabajo diverso, inclusivo y aut\u00e9ntico en el que todos puedan aprender y desarrollarse profesionalmente. Si crees que no cumples con todos los requisitos de la descripci\u00f3n del puesto, te animamos a que presentes tu candidatura. Haremos todo lo posible por encontrar el puesto adecuado para ti, ya sea \u00e9ste o un puesto futuro.\u00a0\u00a0<\/p><p><\/p><p><b>Lo que ofrecemos\u00a0\u00a0<\/b><\/p><p><\/p><p>- Contrato temporal\u00a0de 39h con fecha de comienzo desde 07\/09\/2026 hasta el 07\/03\/2027<\/p><p>- Horario rotativo de lunes a domingo entre las 08:00 y las 17:00 o las 11:00 y las 20:00<\/p><p>- Oficina en una ubicaci\u00f3n excelente en Barcelona o Malaga<\/p><p>- Salario: 19.623,94 euros brutos &#43; hasta 2.400 euros brutos en bonus al a\u00f1o\u00a0 \u00a0<\/p><p>- Formaci\u00f3n completa y remunerada, sobre la empresa y el proyecto en el que trabajar\u00e1s\u00a0 \u00a0<\/p><p>- Programa de desarrollo profesional y cursos especializados\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Experimenta tu mejor versi\u00f3n\u00a0\u00a0<\/b><\/p><p><\/p><p><b>En Concentrix<\/b>, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes y sus clientes prosperan.\u00a0\u00a0<\/p><p>Si todo esto suena como el siguiente paso perfecto en tu carrera profesional, queremos saber de ti. 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Azure - Turkish\",\"street\":\"TUR Umraniye Istanbul Work-at-Home\",\"address\":\"TUR Umraniye Istanbul Work-at-Home\",\"city\":\"UMRANIYE\",\"state\":\"\u0130stanbul\",\"postal_code\":\"34764\",\"region\":null,\"country\":\"T\u00fcrkiye\",\"short_description\":\"\",\"long_description\":\"<div><div><p><span><span>As a<span>\u00a0<\/span><\/span><\/span><b><span>Cloud Solution Architect \u2013 Security<\/span><\/b><span><span>, you will be responsible for driving customer success through the design, implementation, and adoption of Microsoft Security solutions. 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This position provides customer service support and resolution of routine problems and questions regarding client's products and\/or services. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p>&nbsp;<\/p><p>Are you looking for a \u201cwork from home\u201d career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Happiest Employees<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a remote&nbsp;Technical Support Representative position at Concentrix is just the right place for you!<\/p><p>&nbsp;<\/p><p>As a remote&nbsp;Customer Service \/ Tech Support Rep (Tech Products, Bilingual: Eng. \/ Span.), you\u2019ll join an organically diverse team from 70+ countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great \u201cwork from home\u201d opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE&nbsp;Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p>&nbsp;<\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>&nbsp;<\/p><p>As a&nbsp;Customer Service \/ Tech Support Rep (Tech Products, Bilingual: Eng. \/ Span.) working from home, you will:<\/p><ul><li><p>Be the friendly voice of our client, answering questions about products and services while providing world-class customer service, troubleshooting, and technical support<\/p><\/li><li><p>Provide inbound customer support using a call flow guide in the customer's preferred language<\/p><\/li><li><p>Resolve technical issues related to hardware, software, and client products<\/p><\/li><li><p>Track, document, and retrieve information in databases<\/p><\/li><li><p>Be an amazing problem-solver<\/p><\/li><li><p>Maintain broad knowledge of client products and\/or services, such as: smartphones, tablets, computers, and wearables; Familiarity with iOS and\/or MacOS, or comparable technology is preferred<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>&nbsp;<\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our&nbsp;Customer Service \/ Tech Support Rep (Tech Products, Bilingual: Eng. \/ Span.) (Remote) role include:<\/p><ul><li><p>The ability to read, write and speak fluently both Spanish and English<\/p><\/li><li><p>1+ year of customer service experience<\/p><\/li><li><p>A high school diploma or GED<\/p><\/li><li><p>Strong focus on building customer relationships<\/p><\/li><li><p>Comfortable using and explaining technology<\/p><\/li><li><p>A quiet, distraction-free environment to work from in your home<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking with strong problem solving skills<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Strong problem-solving skills with the ability to ask probing questions to come to a resolution<\/p><\/li><li><p>Strong computer navigation skills and PC knowledge<\/p><\/li><li><p>The availability to work during the Hours of Operation: 8am-1130pm EST Monday-Sunday. Your schedule will change every 3 months and is based on performance. (The better you perform, the better your schedule!)<\/p><\/li><li><p>A desktop or laptop to complete PC and internet testing; A work computer will be provided<\/p><\/li><li><p>High Speed internet (no wireless\/hotspots or satellite) and a smartphone (10 Mbps upload, 10 Mbps download)<\/p><\/li><li><p>Must reside in the United States and have a valid U.S. address for residence<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p>&nbsp;<\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p><ul><li><p>The base salary for this position is $18.31\/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Full time, paid classroom and on the job training<\/p><\/li><li><p>Lucrative employee referral bonus opportunities<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>Work-from-home convenience<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p><p>&nbsp;<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p>&nbsp;<\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;<a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;<a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"3779338864\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-07-13T18:15:37.519Z\",\"created_at\":\"2026-07-08T15:40:43.147Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/8YJJKK4NC0MCB52P8REM9KHGEFZBAJMY\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/8YJJKK4NC0MCB52P8REM9KHGEFZBAJMY\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"855\",\"campaign_id\":\"21734\",\"campaign_title\":\"Sr. Cloud &amp; Collaboration Engineer (TCF) R1745193\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Security Architect - Azure - Italian\",\"street\":\"ITA Work-at-Home\",\"address\":\"ITA Work-at-Home\",\"city\":\"Cemusco sul Naviglio\",\"state\":\"Milano\",\"postal_code\":\"20063\",\"region\":null,\"country\":\"Italy\",\"short_description\":\"\",\"long_description\":\"<p><span>Concentrix is seeking an experienced <b>Cloud Security Architect (CSA)<\/b> specializing in <b>Microsoft 365 Security, Identity, Compliance, and Data Protection<\/b> to lead enterprise security transformation initiatives for strategic customers.<\/span><\/p><p><span>The ideal candidate will serve as a trusted technical advisor, helping organizations adopt and optimize <b>Microsoft 365 E5 Security &amp; Compliance workloads<\/b>, modernize identity management through <b>Microsoft Entra ID<\/b>, and implement advanced governance, compliance, and information protection solutions using <b>Microsoft Purview<\/b>.<\/span><\/p><p><span><b>Technology Focus:<\/b> Microsoft 365 E5, Microsoft Entra ID, Microsoft Purview, Microsoft Defender XDR, Compliance &amp; Data Security<\/span><\/p><p><span>\u00a0<\/span><\/p><h1><span>Key Responsibilities<\/span><\/h1><h2><span>Microsoft 365 Security Strategy &amp; Architecture<\/span><\/h2><ul><li><span>Design enterprise-scale Microsoft 365 Security architectures.<\/span><\/li><li><span>Lead security modernization initiatives aligned with Zero Trust principles.<\/span><\/li><li><span>Conduct architecture reviews, security assessments, and risk analysis workshops.<\/span><\/li><li><span>Develop security roadmaps and transformation strategies.<\/span><\/li><li><span>Drive adoption of Microsoft 365 E5 Security and Compliance capabilities.<\/span><\/li><\/ul><h2><span>Identity &amp; Access Management (Entra ID)<\/span><\/h2><ul><li><span>Design and implement Microsoft Entra ID solutions.<\/span><\/li><li><span>Architect hybrid identity environments integrating Active Directory and Entra ID.<\/span><\/li><li><span>Implement: <\/span><ul><li><span>Conditional Access<\/span><\/li><li><span>Multi-Factor Authentication (MFA)<\/span><\/li><li><span>Identity Protection<\/span><\/li><li><span>Privileged Identity Management (PIM)<\/span><\/li><li><span>Identity Governance<\/span><\/li><li><span>Access Reviews<\/span><\/li><li><span>Lifecycle Workflows<\/span><\/li><\/ul><\/li><li><span>Lead identity security and modernization programs.<\/span><\/li><li><span>Support customers in moving toward passwordless authentication strategies.<\/span><\/li><\/ul><h2><span>Microsoft Purview \u2013 Data Security &amp; Compliance<\/span><\/h2><p><span>Lead implementation and adoption of:<\/span><\/p><h3><span>Information Protection<\/span><\/h3><ul><li><span>Sensitivity Labels<\/span><\/li><li><span>Auto-labeling<\/span><\/li><li><span>Encryption Policies<\/span><\/li><li><span>Rights Management<\/span><\/li><\/ul><h3><span>Data Loss Prevention (DLP)<\/span><\/h3><ul><li><span>Endpoint DLP<\/span><\/li><li><span>Exchange DLP<\/span><\/li><li><span>Teams DLP<\/span><\/li><li><span>SharePoint &amp; OneDrive DLP<\/span><\/li><\/ul><h3><span>Data Governance<\/span><\/h3><ul><li><span>Data Lifecycle Management<\/span><\/li><li><span>Records Management<\/span><\/li><li><span>Retention Policies<\/span><\/li><li><span>Retention Labels<\/span><\/li><\/ul><h3><span>Risk &amp; Insider Protection<\/span><\/h3><ul><li><span>Insider Risk Management<\/span><\/li><li><span>Adaptive Protection<\/span><\/li><li><span>Communication Compliance<\/span><\/li><li><span>Risk Mitigation Programs<\/span><\/li><\/ul><h3><span>Compliance Management<\/span><\/h3><ul><li><span>Compliance Manager<\/span><\/li><li><span>Regulatory Assessments<\/span><\/li><li><span>Audit Programs<\/span><\/li><li><span>Evidence Collection Frameworks<\/span><\/li><\/ul><h3><span>eDiscovery &amp; Investigations<\/span><\/h3><ul><li><span>eDiscovery Standard<\/span><\/li><li><span>eDiscovery Premium<\/span><\/li><li><span>Legal Hold<\/span><\/li><li><span>Records Preservation<\/span><\/li><li><span>Audit Search<\/span><\/li><\/ul><h2><span>Microsoft Defender Security Integration<\/span><\/h2><p><span>Integrate compliance and identity controls with:<\/span><\/p><ul><li><span>Microsoft Defender for Endpoint<\/span><\/li><li><span>Microsoft Defender for Identity<\/span><\/li><li><span>Microsoft Defender for Office 365<\/span><\/li><li><span>Microsoft Defender for Cloud Apps<\/span><\/li><li><span>Defender XDR<\/span><\/li><\/ul><p><span>Drive unified Security Operations (SOC) and incident response capabilities.<\/span><\/p><h2><span>Customer Advisory &amp; Consulting<\/span><\/h2><ul><li><span>Serve as primary technical advisor for strategic customers.<\/span><\/li><li><span>Lead executive and technical workshops.<\/span><\/li><li><span>Present security strategies to C-Level and IT leadership.<\/span><\/li><li><span>Support customer security governance boards.<\/span><\/li><li><span>Deliver business outcome-driven recommendations.<\/span><\/li><\/ul><h1><span>Required Qualifications<\/span><\/h1><ul><li><span>10\u201315&#43; 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Customer Service Representative in Barcelona (on-site),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.\u00a0<\/p><p><\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.\u00a0<\/p><p><\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p><\/p><p>As a <b>Customer Service Representative<\/b> on our team, you will:\u00a0<\/p><p><\/p><p>- Respond appropriately to customers\u2019 requests and provide all the necessary advice guaranteeing satisfaction and ensuring contractual SLA is maintained \u00a0<br \/>- Escalate potential service issues\u00a0<br \/>- Liaise with Supervisors\/ Mentors on specific projects where requested\u00a0<\/p><p><\/p><p><b>Your qualifications:\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0\u00a0<br \/><span>R1745229<\/span><\/p>\",\"ats_external_id\":\"R1745229\",\"location\":\"Barcelona, Catalu\u00f1a\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-07-13T12:04:47.438+02:00\",\"created_at\":\"2026-07-08T12:05:38.954+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MDc?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MDc\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Inditex - WHSBTSPAIN29\",\"reference_id\":\"WHSBTSPAIN29\",\"custom_reference_id\":\"WHSBTSPAIN29\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"karina.weiss@concentrix.com\"},\"first_name\":\"Karina Weiss Murbach (102542428)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1745229\",\"wid\":\"aec30745eb631018df68f4ddd1200000\",\"descriptor\":\"Fashion Support Consultant (Italian-speaking) - On-site - IN02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\"},{\"id\":\"1586\",\"campaign_id\":\"1008\",\"campaign_title\":\"GTM \/ CH \/ WAL \/ Ikea \/ German \/ French\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater (m\/w\/d) - schwedischer Einrichtungskonzern - Deutsch \/ Deutsch-Franz\u00f6sisch\",\"street\":\"Richtistrasse 5\",\"address\":\"Richtistrasse 5\",\"city\":\"Wallisellen\",\"state\":\"Z\u00fcrich\",\"postal_code\":\"8304\",\"region\":\"Z\u00fcrich\",\"country\":\"Switzerland\",\"short_description\":\"Deutschsprachiger oder Deutsch-Franz\u00f6sischer Support!\",\"long_description\":\"<p><strong>Power&nbsp;your&nbsp;game-changing&nbsp;career&nbsp;<\/strong><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Du suchst einen Job, der zu dir und deinem Leben passt?<\/span><\/strong><span data-contrast=\\\"none\\\">\u202fDann ist diese Stelle genau das Richtige f&uuml;r dich.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">In dieser Position als\u202f<\/span><strong><span data-contrast=\\\"none\\\">Kundenberater (m\/w\/d) f&uuml;r einen schwedischen Einrichtungskonzern<\/span><\/strong><span data-contrast=\\\"none\\\">\u202fbist du der erste Ansprechpartner bei unterschiedlichen telefonischen Kundenanfragen aus dem Telekommunikationsbereich.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Und zwar mit folgenden Rahmenbedingungen:<br \/><\/span><\/strong><span data-contrast=\\\"none\\\">Start zum 17.08.2026 | Pensum ab 50% | Standort Wallisellen ZH - hybrid-Modell m&ouml;glich | <\/span><span data-contrast=\\\"auto\\\">Montag - Samstag von 08:30 - 17:30 Uhr | Supportsprachen: Deutsch oder Deutsch-Franz&ouml;sisch und Schweizerdeutsch | Inbound | befristet bis 31.12.2026 - mit Option auf Verl&auml;ngerung<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Das l&auml;sst sich mit deinem Alltag vereinbaren?\u202fPerfekt!\u202f<\/span><\/strong><span data-contrast=\\\"none\\\">Dann sind wir jetzt dran - lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places&nbsp;to&nbsp;Work&ldquo; sind der Beweis daf&uuml;r.<\/span>&nbsp;<\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Deine Aufgaben<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Als\u202f<\/span><strong><span data-contrast=\\\"none\\\">Servicemitarbeiter (m\/w\/d)<\/span><\/strong><span data-contrast=\\\"none\\\">\u202fin unserem Team wirst du:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"185\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"none\\\">Kundenanfragen und -w&uuml;nsche bearbeiten<\/span><\/strong><span data-contrast=\\\"none\\\">\u202fund je nach Bedarf und Situation darauf reagieren.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"185\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">&Uuml;ber unterschiedliche Kan&auml;le (z.B. per\u202fTelefon oder per Mail) mit den Kunden kommunizieren, um ein\u202f<\/span><strong><span data-contrast=\\\"none\\\">optimales Kundenerlebnis<\/span><\/strong><span data-contrast=\\\"none\\\">\u202fzu gew&auml;hrleisten.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"185\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Dich mit unterschiedlichen Anliegen des Kunden im Bereich\u202f<\/span><strong><span data-contrast=\\\"none\\\">M&ouml;bel und Einrichtung<\/span><\/strong><span data-contrast=\\\"none\\\">\u202fauseinandersetzen und bei\u202f<\/span><strong><span data-contrast=\\\"none\\\">Reklamationen<\/span><\/strong><span data-contrast=\\\"none\\\">\u202feine passende L&ouml;sung anbieten.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"185\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"none\\\">Individuelle Produktberatung<\/span><\/strong><span data-contrast=\\\"none\\\">\u202fdurchf&uuml;hren, durch die du nicht nur Bestellungen generierst, sondern&nbsp;<\/span><span data-contrast=\\\"auto\\\">echte&nbsp;<\/span><span data-contrast=\\\"none\\\">Bed&uuml;rfnisse unserer Kunden erf&uuml;llst.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"185\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Sobald der Kunde gl&uuml;cklich ist, die Kommunikation\u202f<\/span><strong><span data-contrast=\\\"none\\\">in der Kundendatenbank dokumentieren<\/span><\/strong><span data-contrast=\\\"none\\\">.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-contrast=\\\"none\\\">\u202f<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<br \/><\/span><strong><span data-contrast=\\\"none\\\">Dein Profil<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Concentrix&nbsp;passt perfekt zu dir, wenn du:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"186\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Die folgenden Anforderungen&nbsp;erf&uuml;llst:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li style=\\\"list-style-type: none;\\\">\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"o\\\" data-font=\\\"Courier New\\\" data-listid=\\\"186\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Courier New&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;o&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"2\\\"><strong><span data-contrast=\\\"auto\\\">Du hast sehr gute Deutsch- oder Franz&ouml;sischkenntnisse<\/span><\/strong><strong><span data-contrast=\\\"none\\\">\u202f<\/span><\/strong><span data-contrast=\\\"none\\\">in Wort und Schrift.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li style=\\\"list-style-type: none;\\\">\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"o\\\" data-font=\\\"Courier New\\\" data-listid=\\\"186\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Courier New&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;o&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"none\\\">Du sprichst\u202f<\/span><strong><span data-contrast=\\\"none\\\">Schweizerdeutsch<\/span><\/strong><span data-contrast=\\\"none\\\">.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"186\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Eine starke\u202f<\/span><strong><span data-contrast=\\\"none\\\">Kunden- und Serviceorientierung&nbsp;hast<\/span><\/strong><span data-contrast=\\\"none\\\">, die es dir erm&ouml;glicht, Kundenbed&uuml;rfnisse zu erkennen und gezielt zu erf&uuml;llen.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"186\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Die\u202f<\/span><strong><span data-contrast=\\\"none\\\">Servicezeiten<\/span><\/strong><span data-contrast=\\\"none\\\">\u202f(<\/span><span data-contrast=\\\"auto\\\">Montag - Samstag von 08:30 - 17:30 Uhr)<\/span><strong><span data-contrast=\\\"none\\\">\u202fflexibel abdecken\u202f<\/span><\/strong><span data-contrast=\\\"none\\\">kannst.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"186\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"none\\\">Motiviert&nbsp;bist, deine Ziele zu erreichen\u202f<\/span><\/strong><span data-contrast=\\\"none\\\">und den Erfolg&nbsp;<\/span><span data-contrast=\\\"auto\\\">deines&nbsp;<\/span><span data-contrast=\\\"none\\\">Unternehmens aktiv mitzugestalten.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"186\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"none\\\">Selbstst&auml;ndig und im Team erfolgreich arbeitest.<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-contrast=\\\"none\\\">Idealerweise hast du:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"187\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Bereits Erfahrung im\u202f<\/span><strong><span data-contrast=\\\"none\\\">Kundenservice,&nbsp;<\/span><\/strong><strong><span data-contrast=\\\"auto\\\">im Detailhandel, <\/span><\/strong><strong><span data-contrast=\\\"none\\\">in der Kundenberatung, als Servicekraft in der Gastronomie oder im Hotelgewerbe.<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"none\\\">Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/span><\/strong><span data-contrast=\\\"none\\\">\u202fAuch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Unsere Benefits<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"188\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Du verdienst ein branchen&uuml;bliches Gehalt mit zus&auml;tzlichen\u202f<\/span><strong><span data-contrast=\\\"none\\\">attraktiven Verkaufspr&auml;mien.<\/span><\/strong><\/li>\\n<li><span data-contrast=\\\"none\\\">Wir bieten dir ein\u202f<\/span><strong><span data-contrast=\\\"none\\\">hybrides Arbeitsmodell<\/span><\/strong><span data-contrast=\\\"none\\\">: Nach der Einarbeitung kannst du nach Absprache bis zu 50% mobil von zu Hause aus arbeiten.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"188\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Zus&auml;tzlich erh&auml;ltst du&nbsp;<\/span><span data-contrast=\\\"auto\\\">regelm&auml;ssige\u202f<\/span><strong><span data-contrast=\\\"none\\\">Coachings, Fresh-Ups&nbsp;und Aufbautrainings<\/span><\/strong><span data-contrast=\\\"none\\\">, die dir auch im privaten Bereich von Nutzen sind.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"188\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\">Wir legen viel Wert auf interne\u202f<strong><span data-contrast=\\\"none\\\">Weiterbildungs- und Karrierem&ouml;glichkeiten\u202f<\/span><\/strong><span data-contrast=\\\"none\\\">und das sogar weltweit.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"188\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\">Wir bieten ein\u202f<strong><span data-contrast=\\\"none\\\">modernes und angenehmes Arbeitsumfeld\u202f<\/span><\/strong><span data-contrast=\\\"none\\\">in einem motivierten Team.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"188\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\">Eine Vielzahl an\u202f<strong><span data-contrast=\\\"none\\\">Mitarbeiter-Rabatten<\/span><\/strong><span data-contrast=\\\"none\\\">, speziell von&nbsp;Concentrix&nbsp;mit namhaften Partnern verhandelt.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"none\\\">Du willst mit uns durchstarten?<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.\u202f<\/span><strong><span data-contrast=\\\"none\\\">Bewirb dich noch heute<\/span><\/strong><span data-contrast=\\\"none\\\">\u202f&uuml;ber unser Online-Formular und finde heraus, warum&nbsp;Concentrix&nbsp;f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Du hast noch Fragen?<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 0 78 220 78 49 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Dein zuk&uuml;nftiger Arbeitsort<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Concentrix&nbsp;Schweiz AG\u202f<\/span>&nbsp;<br \/><span data-contrast=\\\"none\\\">Richtistrasse&nbsp;5, CH-8304 Wallisellen<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Concentrix\u202fsetzt sich f&uuml;r Chancengleichheit ein\u202f<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><em><span data-contrast=\\\"none\\\">Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/span><\/em><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Arbeitserlaubnis\u202f<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Gem&auml;ss schweizerischem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in der Schweiz verf&uuml;gen.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">#EMEACNX<\/span>&nbsp;<br \/><span data-contrast=\\\"none\\\">#AGENTCNX<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"CH-1008\",\"location\":\"Wallisellen, Z\u00fcrich\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-12T01:59:09.172+02:00\",\"created_at\":\"2026-07-08T07:49:59.676+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDA4?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDA4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"856\",\"campaign_id\":\"21725\",\"campaign_title\":\"Software Engineer II R1743791\",\"campaign_type\":\"job_application\",\"job_title\":\"Salesforce Developer\",\"street\":\"MEX Work-at-Home\",\"address\":\"MEX Work-at-Home\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"\",\"long_description\":\"<p><b>Job description:<\/b><br \/><br \/><span><span>\u2022\u2003\u2003Ownership of all technical aspects of Salesforce.com, including data migrations, data quality, systems integrations, 3rd party applications, AppExchange products, and custom code<\/span><br \/><span>\u2022\u2003\u2003Responsible for developing and supporting customized and standard solutions that support business requirements and drive key business decisions<\/span><br \/><span>\u2022\u2003\u2003Technical leadership, setting best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement<\/span><br \/><span>\u2022\u2003\u2003Seek out ways to utilize SFDC to improve processes and productivity, and make recommendations to support an organization scaling at a rapid pace<\/span><br \/><span>\u2022\u2003\u2003Define, communicate, and manage a change management (release) process to develop and implement new applications\/code and updates to existing applications\/code<\/span><\/span><\/p><p><\/p><p><\/p><h2><span><span>Skills Required<\/span><\/span><\/h2><ul><li><p><span><span>Candidate should have working experience as Salesforce developer providing customization, development, enhancement and support for Saleforce.com CRM Applications<\/span><\/span><\/p><\/li><li><p><span><span>Must have at least 3-5 Years of SFDC development experience (Certified\u00a0Salesforce.com Developer Preferred)<\/span><\/span><\/p><\/li><li><p><span><span>Solid understanding of and detailed experience with\u00a0Salesforce.com architecture and API<\/span><\/span><\/p><\/li><li><p><span><span>Detailed experience writing Visualforce and Apex classes and triggers, Queueable apex, experience cloud<\/span><\/span><\/p><\/li><li><p><span><span>.<\/span><\/span><\/p><\/li><li><p><span><span>Should have exp in flows, process builders<\/span><\/span><\/p><\/li><li><p><span><span>Must have hands on experience on Lightning web components.<\/span><\/span><\/p><\/li><li><p><span><span>Experience with Sales Cloud, Service Cloud, Community Cloud<\/span><\/span><\/p><\/li><li><p><span><span>Experience using\u00a0Salesforce\u00a0data tools<\/span><\/span><\/p><\/li><li><p><span><span>Strong understanding of relational databases<\/span><\/span><\/p><\/li><li><p><span><span>Demonstrative success with multiple\u00a0Salesforce.com integration projects<\/span><\/span><\/p><\/li><li><p><span><span>Experience integrating\u00a0Salesforce.com with other applications via real-time, batch, sync\/async<\/span><\/span><\/p><\/li><li><p><span><span>Experience with scripted data loader, web services, cloud or on-premise middleware and other enterprise integrating technologies<\/span><\/span><\/p><\/li><li><p><span><span>Strong business analysis and functional experience, including requirements gathering, creating\/deploying solutions to end users<\/span><\/span><\/p><\/li><li><p><span><span>Strong attention to detail and excellent problem-solving skills<\/span><\/span><\/p><\/li><li><p><span><span>Strong verbal\/written communication and data presentation skills, including an ability to effectively communicate with both business and delivery teams<\/span><\/span><\/p><\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1743791\",\"location\":\"Mexico 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<h1><\/h1><p><b>Title: <\/b> <b>Senior Site Reliability Engineer (SRE)<\/b><\/p><p><b>Location: Bellevue, WA - Hybrid (3-4 days onsite per week)<\/b><\/p><p><\/p><p>As a <b>Senior Site Reliability Engineer<\/b>, you will help build, scale, and operate the resilient platforms that power critical digital experiences across web, mobile, API, AI\/ML, and customer-facing environments. This role is ideal for an engineer who thrives at the intersection of software, cloud infrastructure, automation, and operations, and who is passionate about improving reliability, observability, scalability, and developer experience.<\/p><p>You will collaborate closely with software engineering, platform, architecture, product, and security teams to strengthen platform performance and availability, reduce operational toil, and advance intelligent, automated operations across mission-critical services.<\/p><p><\/p><p><b>Responsibilities<\/b><\/p><ul><li>Design, implement, and support highly available, scalable, and resilient platform services.<\/li><li>Define and manage Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets.<\/li><li>Identify and address reliability risks and performance bottlenecks across distributed systems.<\/li><li>Lead root cause analysis for critical incidents and drive sustainable corrective actions.<\/li><li>Participate in production support and on-call rotations for business-critical applications.<\/li><li>Build and enhance observability solutions using tools such as Splunk, Grafana, Prometheus, Datadog, New Relic, and OpenTelemetry.<\/li><li>Create actionable dashboards, alerts, metrics, and reporting that improve operational visibility.<\/li><li>Drive continuous improvement in Mean Time to Detect (MTTD) and Mean Time to Resolution (MTTR).<\/li><li>Support and evolve shared platform capabilities used across multiple engineering teams.<\/li><li>Develop self-service platform features, reusable services, and automation frameworks that improve developer productivity.<\/li><li>Partner with architecture and engineering teams to define future-state platform strategies.<\/li><li>Design and manage cloud-native infrastructure across AWS and Azure environments.<\/li><li>Implement Infrastructure as Code using Terraform, CloudFormation, Helm, and Kubernetes manifests.<\/li><li>Automate provisioning, deployment, configuration management, and recovery processes.<\/li><li>Design and optimize CI\/CD pipelines to enable secure, reliable, and efficient software delivery.<\/li><li>Improve deployment speed and quality through automation, release validation, and deployment controls.<\/li><li>Support GitOps operating models and deployment automation practices.<\/li><li>Lead operational readiness reviews, disaster recovery exercises, and resiliency initiatives.<\/li><li>Establish runbooks, playbooks, and automated remediation solutions.<\/li><li>Drive chaos engineering and resiliency testing efforts.<\/li><li>Ensure alignment with enterprise operational standards and security requirements.<\/li><li>Leverage AI-assisted operations, observability, and incident intelligence capabilities to proactively identify and mitigate risk.<\/li><li>Advance intelligent platform capabilities that enhance engineering efficiency and operational excellence.<\/li><\/ul><p><\/p><p><b>Qualifications<\/b><\/p><ul><li>Bachelor\u2019s degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience.<\/li><li>5&#43; years of experience in Site Reliability Engineering, DevOps, Platform Engineering, or Cloud Operations.<\/li><li>Experience supporting large-scale distributed applications in production environments.<\/li><li>Experience operating customer-facing digital platforms with high availability expectations.<\/li><li>Strong Linux administration and troubleshooting skills.<\/li><li>Expertise with Kubernetes and containerized environments.<\/li><li>Experience with AWS and\/or Azure cloud platforms.<\/li><li>Strong scripting and automation skills in Python and Bash; Go is preferred.<\/li><li>Strong experience with Terraform, Git, CI\/CD pipelines, Docker, and Kubernetes.<\/li><li>Experience working with APIs, microservices, and distributed architectures.<\/li><li>Hands-on experience with observability and monitoring tools such as Splunk, Grafana, Prometheus, OpenTelemetry, New Relic, and cloud-native monitoring platforms.<\/li><li>Demonstrated strength in incident management, escalation leadership, root cause analysis, and problem management.<\/li><li>Experience with capacity planning, performance engineering, disaster recovery, and resiliency testing.<\/li><li>Preferred: experience supporting mobile applications (iOS and Android) and digital customer platforms.<\/li><li>Preferred: experience with API gateways, CDN technologies, and edge architectures.<\/li><li>Preferred: knowledge of AI\/ML platform operations.<\/li><li>Preferred: familiarity with cybersecurity best practices and DevSecOps.<\/li><li>Preferred: AWS Certified DevOps Engineer, Solutions Architect, Kubernetes, or related certifications.<\/li><li>Preferred: experience working within Agile and Product operating models.<\/li><\/ul><p><\/p><p><\/p><p>The base salary range for this position is $92,250 -\u00a0$140,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><p><\/p><p>The deadline to apply for this position is: 07\/15\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>#Concentrix<\/b><\/p><p><b>#LI-Hybrid<\/b><\/p><p><b>#LI-Onsite<\/b><\/p><p><b>#BellevueWA<\/b><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1745027\",\"location\":\"Bellevue, Washington\",\"job_type\":\"full_time\",\"salary\":\"143000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-07-10T05:14:32.945+08:00\",\"created_at\":\"2026-07-08T04:04:49.108+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTcxOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/Senior-Site-Reliability-Engineer--SRE-_R1745027\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Site Reliability Engineering\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Bellevue\",\"state\":\"Washington\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"98006\",\"primary_location\":{\"id\":\"US-BEL-SE36T-01\",\"wid\":\"aab9687537f3010e6acc5f9d17770000\",\"descriptor\":\"USA Bellevue 13555 SE 36th Street\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"shabnam.siddiqui@concentrix.com\"},\"first_name\":\"Siddiqui, Shabnam\"},\"categories\":[{\"descriptor\":\"CF Site Reliability Engineering\"}],\"recruiters\":[{\"id\":\"102068529\",\"wid\":\"f7e6b52f369c1000fbb5b38514b30000\",\"descriptor\":\"Shabnam Siddiqui (102068529)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0362\",\"descriptor\":\"Sr. Site Reliability Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-378811\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/Senior-Site-Reliability-Engineer--SRE-_R1745027\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/Senior-Site-Reliability-Engineer--SRE-_R1745027\/apply\",\"job_requisition_id\":\"R1745027\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"3d7dbbe9970d01113ff67a57a0f10000\",\"descriptor\":\"7077 - 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The team enables engineering organizations across web, mobile, API, AI\/ML, and customer experience platforms with scalable, secure, resilient, and highly automated infrastructure.<\/p><p>As a Senior Site Reliability Engineer (SRE), you will drive platform reliability, observability, automation, and operational excellence across mission-critical digital applications and services. You will partner closely with Software Engineers, Platform Engineers, Product Teams, Cloud Architects, and Security teams to ensure world-class availability, performance, and scalability.<\/p><p>This role blends software engineering, cloud infrastructure, automation, incident management, and platform engineering to create highly reliable systems while reducing operational toil through automation and AI-driven operations.<\/p><h2>Key Responsibilities<\/h2><h3>Reliability Engineering &amp; Operations<\/h3><ul><li>Design, implement, and maintain highly available, scalable, and resilient platform services.<\/li><li>Define and manage Service Level Objectives (SLOs), Service Level Indicators (SLIs), and Error Budgets.<\/li><li>Proactively identify and eliminate reliability bottlenecks across distributed systems.<\/li><li>Lead root cause analysis (RCA) efforts for critical incidents and drive permanent corrective actions.<\/li><li>Participate in production support and on-call rotations for business-critical applications.<\/li><\/ul><h3>Observability &amp; Monitoring<\/h3><ul><li>Build and maintain enterprise observability solutions using tools such as:<ul><li>Splunk<\/li><li>Grafana<\/li><li>Prometheus<\/li><li>Datadog<\/li><li>New Relic<\/li><li>OpenTelemetry<\/li><\/ul><\/li><li>Create actionable dashboards, alerts, metrics, and operational reporting.<\/li><li>Continuously improve Mean Time to Detect (MTTD) and Mean Time to Resolution (MTTR).<\/li><\/ul><h3>Platform Engineering<\/h3><ul><li>Support and enhance shared platform capabilities used by multiple engineering teams.<\/li><li>Develop self-service platform capabilities that improve developer productivity.<\/li><li>Build reusable platform services and automation frameworks.<\/li><li>Partner with architecture teams to define future-state platform strategies.<\/li><\/ul><h3>Cloud &amp; Infrastructure Automation<\/h3><ul><li>Design and manage cloud-native infrastructure across AWS and Azure environments.<\/li><li>Implement Infrastructure as Code (IaC) using:<ul><li>Terraform<\/li><li>CloudFormation<\/li><li>Helm<\/li><li>Kubernetes manifests<\/li><\/ul><\/li><li>Automate provisioning, deployment, configuration management, and recovery processes.<\/li><\/ul><h3>CI\/CD &amp; DevOps Enablement<\/h3><ul><li>Design and optimize CI\/CD pipelines for rapid, secure, and reliable software delivery.<\/li><li>Improve deployment velocity while maintaining platform stability.<\/li><li>Implement automated testing, release validation, and deployment controls.<\/li><li>Support GitOps operational models and deployment automation.<\/li><\/ul><h3>Incident Management &amp; Resilience<\/h3><ul><li>Lead operational readiness reviews and disaster recovery exercises.<\/li><li>Establish runbooks, playbooks, and automated remediation routines.<\/li><li>Drive chaos engineering and resiliency testing initiatives.<\/li><li>Ensure compliance with enterprise operational standards and security requirements.<\/li><\/ul><h3>AI &amp; Intelligent Operations<\/h3><ul><li>Leverage AI-assisted operations, observability, and incident intelligence tools.<\/li><li>Utilize automation and predictive analytics to identify risks before customer impact occurs.<\/li><li>Drive adoption of intelligent platform capabilities that enhance engineering efficiency.<\/li><\/ul><h2>Required Qualifications<\/h2><h3>Education<\/h3><ul><li>Bachelor&#39;s degree in Computer Science, Engineering, Information Technology, or related discipline.<\/li><li>Equivalent practical experience will be considered.<\/li><\/ul><h3>Experience<\/h3><ul><li>5&#43; 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Concentrix is seeking an experienced <b>Cloud Solution Architect<\/b> <b>(CSA)<\/b> specializing in <b>Exchange Online, Exchange Server, and Microsoft 365 Administration &amp; Governance<\/b> to help customers modernize their messaging and collaboration platforms.<\/p><p>The successful candidate will serve as a <b>trusted technical advisor<\/b> for enterprise customers, leading Exchange migrations, Microsoft 365 administration initiatives, governance programs, and operational transformation projects<\/p><p><\/p><p>Key Responsibilities<\/p><p><b>Messaging &amp; Collaboration Architecture<\/b><\/p><ul><li>Design and architect enterprise-scale messaging solutions based on Microsoft best practices.<\/li><li>Lead Exchange modernization and transformation initiatives.<\/li><li>Define migration strategies from on-premises Exchange environments to Exchange Online.<\/li><li>Develop long-term messaging and collaboration roadmaps.<\/li><li>Conduct architecture reviews and technical assessments.<\/li><\/ul><p><b>Exchange Online &amp; Exchange Server<\/b><\/p><ul><li>Design, implement, and optimize Exchange Online environments.<\/li><li>Lead Exchange Hybrid and migration projects.<\/li><li>Manage mail flow architecture, transport rules, connectors, and routing configurations.<\/li><li>Design and review High Availability (DAG) and Disaster Recovery strategies for Exchange Server.<\/li><li>Troubleshoot complex messaging and coexistence scenarios.<\/li><\/ul><p><b>Microsoft 365 Administration<\/b><\/p><ul><li>Administer and govern Microsoft 365 tenant services.<\/li><li>Manage Exchange Online, Teams, SharePoint Online, OneDrive, and Entra ID integrations.<\/li><li>Define operational standards and administration frameworks.<\/li><li>Optimize Microsoft 365 service health, performance, and adoption.<\/li><li>Lead tenant consolidation and modernization projects.<\/li><\/ul><p><b>Governance &amp; Compliance<\/b><\/p><ul><li>Define Microsoft 365 governance strategies and operational models.<\/li><li>Implement retention policies, litigation hold, eDiscovery, and compliance controls.<\/li><li>Partner with security teams to ensure secure messaging architectures.<\/li><li>Design controls aligned with regulatory and compliance requirements.<\/li><li>Establish governance frameworks for mailbox lifecycle management.<\/li><\/ul><p><b>Customer Advisory<\/b><\/p><ul><li>Act as primary technical advisor for strategic customer engagements.<\/li><li>Facilitate workshops, roadmap discussions, and executive briefings.<\/li><li>Present technical solutions to both technical and business audiences.<\/li><li>Guide customers through Microsoft 365 operational transformation.<\/li><\/ul><p><\/p><p><\/p><p><b>Required Qualifications<\/b><\/p><ul><li>10\u201315&#43; years of experience in enterprise messaging and collaboration environments.<\/li><li>5&#43; years of experience working with Exchange Online and Microsoft 365.<\/li><li>Proven experience delivering large-scale Exchange migration projects.<\/li><li>Strong understanding of Microsoft 365 administration and governance.<\/li><li>Excellent customer-facing consulting and architecture experience.<\/li><li>Strong communication and stakeholder management skills.<\/li><li>Fluent in English and Turkish<\/li><\/ul>\",\"ats_external_id\":\"R1745093\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-08T04:05:51.027+08:00\",\"created_at\":\"2026-07-08T04:04:47.370+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTcxOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Berlin-Work-at-Home\/Cloud-Solution-Architect--CSA----Exchange-Online---Exchange-Server--M-F-D-_R1745093-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Berlin\",\"state\":\"Berlin\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"12099\",\"primary_location\":{\"id\":\"DE-WAH-BERLI-00\",\"wid\":\"b6b880ad92c20165e114247f6308bcf8\",\"descriptor\":\"DEU Berlin Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"oanaandreea.pagu@concentrix.com\"},\"first_name\":\"Pagu Balaita, Oana Andreea\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102151144\",\"wid\":\"2fb2e09135fe1005567a3f1a59d00000\",\"descriptor\":\"Oana Pagu (102151144)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-378517\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Berlin-Work-at-Home\/Cloud-Solution-Architect--CSA----Exchange-Online---Exchange-Server--M-F-D-_R1745093-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Berlin-Work-at-Home\/Cloud-Solution-Architect--CSA----Exchange-Online---Exchange-Server--M-F-D-_R1745093-1\/apply\",\"job_requisition_id\":\"R1745093\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"alin.licsor@concentrix.com\"},\"first_name\":\"Alin Licsor (102005102)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1745093\",\"wid\":\"01a60b99de821018b2ee7b5ec8b60000\",\"descriptor\":\"Cloud Solution Architect (CSA) \u2013 Exchange Online & Exchange Server (M\/F\/D)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"859\",\"campaign_id\":\"21714\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1745044\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior UX Designer\",\"street\":\"USA NE Work-at-Home\",\"address\":\"USA NE Work-at-Home\",\"city\":\"USA\",\"state\":\"Nebraska\",\"postal_code\":\"68501\",\"region\":null,\"country\":\"United States\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Role: Sr. UX Designer<\/b><\/p><p><b>Location: Omaha, NE (Onsite \u2013 5 days a week)<\/b><\/p><p><\/p><p>We are looking for a Senior UX Designer to join our team in Omaha, NE. This role requires an experienced UX professional who can lead user-centered design initiatives, collaborate across cross-functional teams, and solve complex business and customer problems.<\/p><p>You will work across the full UX lifecycle, including user research, UX strategy, interaction design, visual design, prototyping, and usability testing. The ideal candidate will have strong expertise in UI and responsive\/mobile design, visual design, qualitative and quantitative research, and Figma or similar prototyping tools. This person should also be skilled in applying design systems and WCAG accessibility standards to create intuitive, scalable, and accessible digital experiences.<\/p><p><\/p><p><b>Responsibilities<\/b><\/p><ul><li><p>Lead UX design efforts from discovery through final delivery<\/p><\/li><li><p>Plan and conduct qualitative and quantitative user research<\/p><\/li><li><p>Create user flows, wireframes, mockups, and high-fidelity prototypes<\/p><\/li><li><p>Conduct usability testing and apply findings to improve designs<\/p><\/li><li><p>Design responsive experiences across desktop and mobile platforms<\/p><\/li><li><p>Apply design systems and WCAG accessibility standards<\/p><\/li><li><p>Collaborate with product managers, developers, delivery teams, and business stakeholders<\/p><\/li><li><p>Present design rationale and influence decision-making with clear recommendations<\/p><\/li><li><p>Support implementation by guiding teams on UX design execution<\/p><\/li><li><p>Provide critiques, mentor junior designers, and contribute to team design quality<\/p><\/li><\/ul><p><\/p><p><b>Required Qualifications<\/b><\/p><ul><li><p>7\u201315 years of UX design experience<\/p><\/li><li><p>Strong UI and responsive\/mobile design skills<\/p><\/li><li><p>Expertise in visual design and usability testing<\/p><\/li><li><p>Experience with qualitative and quantitative user research<\/p><\/li><li><p>Proficiency with Figma or similar prototyping tools<\/p><\/li><li><p>Strong written and verbal communication skills<\/p><\/li><li><p>Experience applying design systems and WCAG accessibility standards<\/p><\/li><li><p>Experience leading design projects<\/p><\/li><\/ul><p><\/p><p><b>Preferred Qualifications<\/b><\/p><ul><li><p>Experience guiding development teams to execute UX designs<\/p><\/li><li><p>Experience facilitating workshops with large stakeholder groups<\/p><\/li><li><p>Familiarity with Material Design or similar design systems<\/p><\/li><li><p>Experience with research repositories such as Dovetail<\/p><\/li><li><p>Analytics and data interpretation skills<\/p><\/li><li><p>Experience presenting to executives<\/p><\/li><li><p>Knowledge of AI-assisted design tools such as Figma AI, Adobe Sensei, and Microsoft Copilot<\/p><\/li><li><p>Ability to use AI tools for content generation, workflow automation, and design ideation<\/p><\/li><li><p>Understanding of AI\u2019s impact on UX workflows, user behavior, and ethical design<\/p><\/li><\/ul><p><\/p><p><\/p><p>The base salary for this position is $ 92,250 to $104,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 07\/15\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p>#LI-Onsite<br \/>#Omaha<br \/>#Nebraska<br \/>\u00a0<\/p><p><\/p><p><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p>Concentrix is seeking an experienced\u00a0<b>Cloud Solution Architect (CSA)<\/b>\u00a0specializing in\u00a0<b>Power Platform and Microsoft 365 Copilot solutions<\/b>\u00a0to drive AI-powered business transformation for enterprise customers.<\/p><p>The successful candidate will act as a trusted technical advisor, helping organizations modernize business processes, automate workflows, build low-code applications, and unlock business value through Microsoft AI technologies including\u00a0<b>Microsoft 365 Copilot, Copilot Chat, Copilot Studio Agents, and Copilot Extensibility solutions<\/b>.<\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><p><b>Power Platform Architecture &amp; 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\u00a0\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are seeking a highly skilled <b>Senior Quality Assurance Engineer (Senior SDET) <\/b>to lead automation quality efforts for our real-time Voice Translate platform. In this senior individual contributor role, you will design and evolve scalable automated test solutions across backend services, frontend, widget, and API\/integration layers while helping shape quality strategy, release readiness, and production confidence. 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2\",\"city\":\"Leeuwarden\",\"state\":null,\"postal_code\":\"8913 HT\",\"region\":\"Nederland\",\"country\":\"Netherlands\",\"short_description\":\"Bijt jij je graag vast in klantdossiers?\",\"long_description\":\"<p aria-level=\\\"2\\\"><strong><span data-contrast=\\\"none\\\">Wat ga je doen in deze functie?<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p aria-level=\\\"2\\\"><span data-contrast=\\\"none\\\">Werk met ING, de grootste bank van Nederland, en ondersteun hun missie om toegankelijk en positief mensen vooruit te helpen. Als administratief medewerker ga je aan de slag met diverse klantdossiers. Het gaat om een tijdelijke functie (verwachting tot nov\/dec 2026) die bij goed functioneren verlengd kan worden en bestaat de mogelijkheid om door te stromen binnen het team.<\/span><\/p>\\n<p aria-level=\\\"2\\\"><span data-contrast=\\\"none\\\">Je gaat aan de slag voor de afdeling <strong>Nieuw Bewind<\/strong>. Je behandelt casussen waarbij bewind is aangevraagd, moet worden opgezegd of ander vragen zijn over de bewindvoering. <\/span><\/p>\\n<p aria-level=\\\"2\\\"><span data-contrast=\\\"none\\\">Je ontvangt mails van bewindpersonen, beantwoord hun vragen en verwerkt de informatie in het dossier. Jij zorgt voor duidelijke informatie en overzicht richting de juiste personen. Voor een snelle afhandeling of extra vragen aan de bewindvoerder bel je klant op om te zorgen dat het dossier up to date is.<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Het aanvragen van een VOG is verplicht. Deze moet binnen zes weken aangeleverd zijn.\u202f<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p aria-level=\\\"2\\\"><strong><span data-contrast=\\\"none\\\">Wat krijg je van ons?&nbsp;<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li><span data-contrast=\\\"none\\\">Een startsalaris van &euro;15,28&nbsp;per uur&nbsp;(vanaf 21 jaar)&nbsp;en een opbouw van 6,2% pensioen.<\/span>&nbsp;<br \/><em><span data-contrast=\\\"none\\\">De mogelijkheid om inclusief vakantiegeld uit te betalen kan worden aangevraagd.<\/span><\/em><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Flexibele werktijden binnen de openingstijden maandag t\/m vrijdag 8:30 tot 17:00 uur.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Een reiskostenvergoeding of OV-vergoeding vanaf 10km.<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Gratis fruit op kantoor, winacties en mooie extra&rsquo;s!<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p aria-level=\\\"2\\\"><strong><span data-contrast=\\\"none\\\">Wat&nbsp;vragen wij van jou?<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">\ud83c\udf1f<\/span><span data-contrast=\\\"none\\\"> Je voelt je thuis in een werkweek van minimaal 30 uur.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">\ud83c\udf93<\/span><span data-contrast=\\\"none\\\">&nbsp;MBO 4 werk- en denkniveau is jouw startpunt.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">\ud83c\udfaf<\/span><span data-contrast=\\\"none\\\">&nbsp; Jouw talent?&nbsp;Je kunt goed luisteren en je hebt het vermogen om complexe informatie helder en begrijpelijk over te brengen.\u202f&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">\ud83d\udcc5<\/span><span data-contrast=\\\"none\\\">&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">Je bent bereid om de on the job training van 6 weken (gemiddeld 4 dagen per week) op het kantoor in Leeuwarden te volgen vanaf 27-07. <\/span>In de eerste week&nbsp; ben je vanaf maandag tot en met donderdag tussen 9:00 en 17:00 uur beschikbaar.<\/p>\\n<p><span data-contrast=\\\"none\\\">\ud83d\udee0\ufe0f<\/span><span data-contrast=\\\"none\\\">&nbsp;Een echte&nbsp;multitasker&nbsp;die graag een stapje extra zet voor klanten.&nbsp;Anderen helpen boven en voorbij WOW past perfect bij wie we zijn.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p aria-level=\\\"2\\\"><strong><span data-contrast=\\\"none\\\">Solliciteer direct!<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Benieuwd naar deze uitdaging?&nbsp;klik&nbsp;op de knop om direct te solliciteren of neem contact op met&nbsp;Suzanne Starke&nbsp;via&nbsp;<\/span><a href=\\\"mailto:suzanne.starke@concentrix.com\\\"><span data-contrast=\\\"none\\\">suzanne.starke@concentrix.com<\/span><\/a><span data-contrast=\\\"none\\\">&nbsp;&ndash; 06-23311231.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>Concentrix is meer dan klantenservice!<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Concentrix is een wereldwijde organisatie en we zetten ons niet alleen in voor onze eigen medewerkers, maar helpen ook graag de wereld om ons heen.<\/p>\\n<ul>\\n<li>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Zo hebben we afgelopen <strong>Sinterklaasseizoen<\/strong> cadeaus ingepakt voor de organisatie <strong>Sintvoorieder1<\/strong>. Doen we mee aan inzamelingsacties voor <strong>COA-locaties<\/strong> in Groningen en ondersteunen we <strong>250<\/strong> andere inzamelingsacties over de hele wereld.<\/p>\\n<\/li>\\n<li>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Ook de natuur vergeten we niet. We hebben de belofte gemaakt om ons watergebruik tegen <strong>2030<\/strong> met <strong>50%<\/strong> te verminderen.<\/p>\\n<\/li>\\n<li>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">We doen op veel locaties mee aan <strong>World Cleanup Day<\/strong>, waarbij we zwerfafval opruimen rond onze kantoren.<\/p>\\n<\/li>\\n<li>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Daarnaast hebben we in <strong>2025<\/strong> al <strong>1,11 miljoen bomen gepland<\/strong>, met als doel <strong>2 miljoen<\/strong> in <strong>2030<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Meer weten over Concentrix?<\/strong><\/p>\\n<p>Bezoek onze website &nbsp;op <a href=\\\"https:\/\/www.concentrix.com\/nl\/about\/\\\">About Concentrix<\/a> of leer over onze stappen in AI op <a href=\\\"https:\/\/www.concentrix.com\/nl\/ix-hello\/\\\">iX Hello - Concentrix<\/a><\/p>\\n<p>Of vlog ons op de socials voor meer over Concentrix Nederland: <a href=\\\"https:\/\/www.facebook.com\/ConcentrixNL\/\\\">Facebook<\/a>, <a href=\\\"https:\/\/www.instagram.com\/concentrixnl\/\\\">Instagram<\/a> of <a href=\\\"https:\/\/www.tiktok.com\/@concentrixnl\\\">TikTok<\/a><\/p>\",\"ats_external_id\":\"NL-285\",\"location\":\"Leeuwarden, Nederland\",\"job_type\":\"\",\"salary\":\"15.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-07-10T16:49:52.228+02:00\",\"created_at\":\"2026-07-07T16:43:47.783+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODU?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"administrative\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"1483\",\"campaign_id\":\"798\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1744963\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Support Consultant - (Italian speaking) - Onsite - MX02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalu\u00f1a\",\"country\":\"Spain\",\"short_description\":\"Fashion Support Consultant\",\"long_description\":\"<p><b>Experience the power of a game - changing career\u00a0<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a\u00a0<b>Fashion Support Consultant<\/b>\u00a0<b>in Barcelona <\/b>(on-site)<b>,<\/b>\u00a0you will be part of our team of game-changers who are powering the brands of the future in fashion.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>As a<b>\u00a0Fashion Support Consultant <\/b>on our team, you will:\u00a0<\/p><p>- Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users\u2019 demands.<br \/>- Log call details onto call management systems and provide response and resolution within SLA.<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers.<br \/>- Escalate potential service issues initially with Mentor. To follow all the processes and procedures of the project.<br \/>- Understand and comply with administrative duties\u00a0<\/p><p><\/p><p><b>\u00a0Your qualifications\u00a0\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>\u00a0Concentrix\u00a0is a great match if you:\u00a0<\/b><\/p><p>- Are proficient or bilingual in Italian and advanced in English<br \/>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need<br \/>- Can take ownership of, and progress calls to resolution or to escalate call to resolution<br \/>- Have Working knowledge of IT Platform, equipment, and applications such as Windows\/MS Office\u00a0<\/p><p><\/p><p><b>It will be a\u00a0plus if you have:\u00a0<\/b><\/p><p>- Sales experience\u00a0\u00a0<\/p><p><\/p><p>If you feel you don\u2019t check every box, we encourage you to apply anyway. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><\/p><p>In this role, we offer benefits that help you support your <b>unique lifestyle:\u00a0<\/b><\/p><p><\/p><p>- Full-time 39 hours\/week temporary contract: Monday to Friday, from 09:00 - 18:00<br \/>- Salary 19.623,94 euros gross\/year &#43; up to 1,200 euros gross\/year in bonus<br \/>- Great office location in Barcelona<br \/>- Full paid training on the company and the project you&#39;ll be working on<br \/>- Career development programs, specialized courses, and language classes\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At\u00a0<b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i><\/p><p><span>R1744963<\/span><\/p>\",\"ats_external_id\":\"R1744963\",\"location\":\"Barcelona, Catalu\u00f1a\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-07-10T01:59:09.848+02:00\",\"created_at\":\"2026-07-07T16:09:48.822+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OTg?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OTg\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Italian\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"alessandra.boreggio@concentrix.com\"},\"first_name\":\"Boreggio, Alessandra\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102541577\",\"wid\":\"da7d7d2449a2101033343026c9780002\",\"descriptor\":\"Alessandra Boreggio (102541577)\"},{\"id\":\"102540393\",\"wid\":\"da7d7d2449a210103e0deb4bbf3f0001\",\"descriptor\":\"Vanessa Carolina Fernandez Zabala (102540393)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-378777\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fashion-Support-Consultant----Italian-speaking----Onsite---MX02_R1744963\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fashion-Support-Consultant----Italian-speaking----Onsite---MX02_R1744963\/apply\",\"job_requisition_id\":\"R1744963\"}],\"organizations\":[{\"wid\":\"762a036300cf101eef7a8c667a460000\",\"descriptor\":\"20025 - Maxmara - WHSBTSPAIN150\",\"reference_id\":\"WHSBTSPAIN150\",\"custom_reference_id\":\"WHSBTSPAIN150\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"35ad68c732c0101fc4fa4eef9b8b0000\",\"descriptor\":\"W0ZOUL P_Sbt_Spain_Maxmara\",\"reference_id\":\"W0ZOUL\",\"custom_reference_id\":\"W0ZOUL\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"silvia.besozzi@concentrix.com\"},\"first_name\":\"Silvia Besozzi (102539467)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1744963\",\"wid\":\"01a60b99de821018a2a760ef91510000\",\"descriptor\":\"Fashion Support Consultant - (Italian speaking) - Onsite - MX02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\"},{\"id\":\"866\",\"campaign_id\":\"21673\",\"campaign_title\":\"Sr. Cloud &amp; Collaboration Engineer (TCF) R1744780\",\"campaign_type\":\"job_application\",\"job_title\":\"MS SharePoint Architect with French\",\"street\":\"ESP Work-at-Home\",\"address\":\"ESP Work-at-Home\",\"city\":\"ESP\",\"state\":\"A Coruna\",\"postal_code\":\".\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"\",\"long_description\":\"<div><div><p><span><span>We are seeking an experienced<span>\u00a0<\/span><\/span><\/span><b><span>Cloud Solution Architect (CSA)<\/span><\/b><span><span><span>\u00a0<\/span>specializing in<span>\u00a0<\/span><\/span><\/span><b><span>Microsoft 365, SharePoint, and Copilot<\/span><\/b><span><span><span>\u00a0<\/span>to drive digital workplace transformation initiatives for enterprise customers. 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Copilot readiness assessments.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Design data security and governance foundations required for Copilot deployments.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Advise on:\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Semantic Index<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>SharePoint Content Readiness<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Identify AI-powered use cases that improve productivity and business processes.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Execute executive and end-user Copilot workshops.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Customer Engagement<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Serve as the primary technical advisor for strategic customers.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Facilitate architecture workshops, planning sessions, and design reviews.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Present solutions to technical and executive audiences.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Build trusted advisor relationships with business and IT stakeholders.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div>\",\"ats_external_id\":\"R1744780\",\"location\":\"ESP, A Coruna\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-10T00:04:11.575+08:00\",\"created_at\":\"2026-07-07T16:05:50.318+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY3Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/MS-SharePoint-Architect-with-French_R1744780\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Cloud Engineering\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"ESP\",\"state\":\"A Coruna\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"ES-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e437fea91dc35c\",\"descriptor\":\"ESP Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jordan.pashaliyski@concentrix.com\"},\"first_name\":\"Pashaliyski, Jordan (Pashaliyski, Jordan)\"},\"categories\":[{\"descriptor\":\"CF Cloud Engineering\"}],\"recruiters\":[{\"id\":\"101923640\",\"wid\":\"95a2b41d064f01031b56bae16bd40000\",\"descriptor\":\"Jordan Pashaliyski (Jordan Pashaliyski) (101923640)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0372\",\"descriptor\":\"Sr. Cloud & Collaboration Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-378851\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/MS-SharePoint-Architect-with-French_R1744780\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/MS-SharePoint-Architect-with-French_R1744780\/apply\",\"job_requisition_id\":\"R1744780\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"adrian.roney@concentrix.com\"},\"first_name\":\"Adrian Roney (101561909)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1744780\",\"wid\":\"2d7493fdcf5e10188c3955c456cf0000\",\"descriptor\":\"MS SharePoint Architect with French\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"867\",\"campaign_id\":\"21668\",\"campaign_title\":\"Sr. Analyst, Content Strategy (TCF) R1744645\",\"campaign_type\":\"job_application\",\"job_title\":\"Platform Specialist \u2013 Content Migration and Performance Insights\",\"street\":\"PHL NCR Makati Work-at-Home\",\"address\":\"PHL NCR Makati Work-at-Home\",\"city\":\"National Capital Region\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1229\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><div><p><b><span><span>About Concentrix<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><div><p><span><span>At Concentrix, we are not just a global leader in technology and services; we are the driving force behind transformative solutions that empower the best brands in the world. We believe content is<span>\u00a0<\/span><\/span><span>connective<\/span><span><span>\u00a0<\/span>tissue<span>\u00a0<\/span><\/span><span>of<span>\u00a0<\/span><\/span><span>design, tying desired outcomes to meaningful experiences.<\/span><span><span>\u00a0<\/span>We speak as strategic leaders who bridge design, technology, and business to deliver a human-centered approach for our clients and their customers.<span>\u00a0<\/span><\/span><span>Having proudly made our mark on the Fortune 500 list, we focus on enhancing client experiences through a unique blend of human-centered design, tech-powered solutions, and intelligence-driven strategies.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span><span>Job Profile Summary<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><div><p><span><span>We<span>\u00a0<\/span><\/span><span>are looking for<\/span><span><span>\u00a0<\/span>a versatile<\/span><span><span>\u00a0<\/span>and<\/span><span><span>\u00a0<\/span>experienced<span>\u00a0<\/span><\/span><span>KMS Lighthouse Platform Specialist<\/span><span><span>\u00a0<\/span><\/span><span>who can<\/span><span><span>\u00a0<\/span><\/span><span>successfully<\/span><span><span>\u00a0<\/span><\/span><span>analyze<\/span><span>, monitor, report and<span>\u00a0<\/span><\/span><span>optimize<\/span><span><span>\u00a0<\/span>enterprise knowledge management and content management platforms during and after content migration initiatives.<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Our ideal candidate combines<span>\u00a0<\/span><\/span><span>expertise<\/span><span><span>\u00a0<\/span>in enterprise CMS and knowledge management platforms with strong analytical capabilities, project coordination<span>\u00a0<\/span><\/span><span>skills<\/span><span><span>\u00a0<\/span>and a consultative approach to content performance improvement. Familiarity with t<\/span><span>he<\/span><span><span>\u00a0<\/span><\/span><span>telecom<\/span><span><span>\u00a0<\/span>industry is a bonus. This individual works cross-functionally with Content Strategists, Content Authors, Migration Specialists, Quality Assurance teams, Project Managers, Client Stakeholders and Platform Administrators to support successful content transformation programs.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>You are the<\/span><span><span>\u00a0<\/span>primary owner of platform insights, reporting, performance analytics, and operational monitoring, ensuring content effectiveness, delivery excellence, and stakeholder visibility across large-scale enterprise content ecosystems.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span><span>Responsibilities:<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><div><ul><li><p><span><span>Monitor KMS Lighthouse dashboards and similar knowledge management tools to assess content health and usage trends.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Analyze article consumption metrics, search behavior, customer feedback, engagement<span>\u00a0<\/span><\/span><span>patterns<\/span><span><span>\u00a0<\/span><\/span><span>and content performance indicators.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Track and report on content effectiveness, search success rates, feedback<span>\u00a0<\/span><\/span><span>trends<\/span><span><span>\u00a0<\/span><\/span><span>and overall platform<span>\u00a0<\/span><\/span><span>utilization<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Develop actionable recommendations to improve content quality,<span>\u00a0<\/span><\/span><span>findability<\/span><span><span>\u00a0<\/span>and customer experience.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Support enterprise-level content migration initiatives across CMS and Knowledge Management platforms.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Validate migrated content performance and<span>\u00a0<\/span><\/span><span>identify<\/span><span><span>\u00a0<\/span>post-migration optimization opportunities.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Produce weekly,<span>\u00a0<\/span><\/span><span>monthly<\/span><span><span>\u00a0<\/span>and periodic operational reports for internal leadership and client stakeholders.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Translate platform data into meaningful business insights and recommendations.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Monitor operational performance against established service level agreements (SLAs) and project delivery timelines.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Track content migration milestones, reporting requirements, and performance commitments.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Identify<\/span><span><span>\u00a0<\/span>recurring content feedback themes and unresolved customer pain points.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Support data-driven recommendations for content enhancement,<span>\u00a0<\/span><\/span><span>restructuring<\/span><span><span>\u00a0<\/span><\/span><span>and optimization.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Provide analytical inputs for content prioritization, roadmap<span>\u00a0<\/span><\/span><span>planning<\/span><span><span>\u00a0<\/span>and future content investments.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span><span>Required skills:<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><div><ul><li><p><span><span>3-5<span>\u00a0<\/span><\/span><span>years<\/span><span><span>\u00a0<\/span><\/span><span>of experience supporting enterprise content management, knowledge<span>\u00a0<\/span><\/span><span>management<\/span><span><span>\u00a0<\/span>or content migration programs.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Degree in Information Management, Communications, Business, Information Systems, Technical<span>\u00a0<\/span><\/span><span>Communication<\/span><span><span>\u00a0<\/span>or related field.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience working with KMS Lighthouse or similar knowledge management platforms.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience with enterprise CMS platforms and large-scale content repositories.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong analytical and reporting skills with the ability to transform data into actionable business insights.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience monitoring KPIs, performance metrics, and operational dashboards.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to manage multiple priorities and deadlines in a fast-paced environment.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Excellent written, verbal, and stakeholder communication skills.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><ul><li><p><span><span>Ability to work independently and as part of a team in a fast-paced environment.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Excellent time management and organizational skills.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Team player with excellent communication and interpersonal skills.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Reliable home internet service<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div>\",\"ats_external_id\":\"R1744645\",\"location\":\"National Capital Region, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-07-07T16:06:53.813+08:00\",\"created_at\":\"2026-07-07T16:05:48.269+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY2OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-Makati-Work-at-Home\/Platform-Specialist---Content-Migration-and-Performance-Insights_R1744645\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Digital Marketing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"National Capital Region\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1229\",\"primary_location\":{\"id\":\"PH-WAH-MAKAT-00\",\"wid\":\"bb20f395fa3c01a23310845e770755a9\",\"descriptor\":\"PHL NCR Makati Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"eleanor.dumaboc@concentrix.com\"},\"first_name\":\"Dumaboc, Eleanor\"},\"categories\":[{\"descriptor\":\"CF Digital Marketing\"}],\"recruiters\":[{\"id\":\"102201396\",\"wid\":\"b51b0f5854f01023a1142ef9621b0000\",\"descriptor\":\"Eleanor Dumaboc (102201396)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0677\",\"descriptor\":\"Sr. Analyst, Content Strategy (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-378419\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-Makati-Work-at-Home\/Platform-Specialist---Content-Migration-and-Performance-Insights_R1744645\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-Makati-Work-at-Home\/Platform-Specialist---Content-Migration-and-Performance-Insights_R1744645\/apply\",\"job_requisition_id\":\"R1744645\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"5bf9c50ec22410097a75ce41f9390000\",\"descriptor\":\"COGS (CORP) Digital Experiences SL\",\"reference_id\":\"CORCATCONTCOMM\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"0777b3dda5691025ab645c16ebbc0000\",\"descriptor\":\"W0ZKJE Catalyst Core Cost Projects\",\"reference_id\":\"W0ZKJE\",\"custom_reference_id\":\"W0ZKJE\",\"company_reference_id\":null},{\"wid\":\"7218f45270b3102212bb7cc0b0fb0000\",\"descriptor\":\"11190 - Concentrix - 980002522\",\"reference_id\":\"980002522\",\"custom_reference_id\":\"980002522\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"anke.meyer@concentrix.com\"},\"first_name\":\"Anke Meyer (102012375)\"},\"category_groups\":[{\"id\":\"CF Strategy and Design Group\",\"wid\":\"d649f60fbab010107a3205b0f0a40000\",\"descriptor\":\"Strategy and Design Group\"}],\"job_requisition\":{\"id\":\"R1744645\",\"wid\":\"1e1550787feb10188d66fbcd20320000\",\"descriptor\":\"Platform Specialist \u2013 Content Migration and Performance Insights\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"868\",\"campaign_id\":\"21667\",\"campaign_title\":\"Sr. Analyst, Content Strategy (TCF) R1744641\",\"campaign_type\":\"job_application\",\"job_title\":\"Platform Specialist \u2013 Content Migration and Performance Insights\",\"street\":\"PHL NCR Makati Work-at-Home\",\"address\":\"PHL NCR Makati Work-at-Home\",\"city\":\"National Capital Region\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1229\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><div><p><b><span><span>About Concentrix<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><div><p><span><span>At Concentrix, we are not just a global leader in technology and services; we are the driving force behind transformative solutions that empower the best brands in the world. We believe content is<span>\u00a0<\/span><\/span><span>connective<\/span><span><span>\u00a0<\/span>tissue<span>\u00a0<\/span><\/span><span>of<span>\u00a0<\/span><\/span><span>design, tying desired outcomes to meaningful experiences.<\/span><span><span>\u00a0<\/span>We speak as strategic leaders who bridge design, technology, and business to deliver a human-centered approach for our clients and their customers.<span>\u00a0<\/span><\/span><span>Having proudly made our mark on the Fortune 500 list, we focus on enhancing client experiences through a unique blend of human-centered design, tech-powered solutions, and intelligence-driven strategies.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span><span>Job Profile Summary<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><div><p><span><span>We<span>\u00a0<\/span><\/span><span>are looking for<\/span><span><span>\u00a0<\/span>a versatile<\/span><span><span>\u00a0<\/span>and<\/span><span><span>\u00a0<\/span>experienced<span>\u00a0<\/span><\/span><span>KMS Lighthouse Platform Specialist<\/span><span><span>\u00a0<\/span><\/span><span>who can<\/span><span><span>\u00a0<\/span><\/span><span>successfully<\/span><span><span>\u00a0<\/span><\/span><span>analyze<\/span><span>, monitor, report and<span>\u00a0<\/span><\/span><span>optimize<\/span><span><span>\u00a0<\/span>enterprise knowledge management and content management platforms during and after content migration initiatives.<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Our ideal candidate combines<span>\u00a0<\/span><\/span><span>expertise<\/span><span><span>\u00a0<\/span>in enterprise CMS and knowledge management platforms with strong analytical capabilities, project coordination<span>\u00a0<\/span><\/span><span>skills<\/span><span><span>\u00a0<\/span>and a consultative approach to content performance improvement. Familiarity with t<\/span><span>he<\/span><span><span>\u00a0<\/span><\/span><span>telecom<\/span><span><span>\u00a0<\/span>industry is a bonus. This individual works cross-functionally with Content Strategists, Content Authors, Migration Specialists, Quality Assurance teams, Project Managers, Client Stakeholders and Platform Administrators to support successful content transformation programs.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>You are the<\/span><span><span>\u00a0<\/span>primary owner of platform insights, reporting, performance analytics, and operational monitoring, ensuring content effectiveness, delivery excellence, and stakeholder visibility across large-scale enterprise content ecosystems.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span><span>Responsibilities:<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><div><ul><li><p><span><span>Monitor KMS Lighthouse dashboards and similar knowledge management tools to assess content health and usage trends.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Analyze article consumption metrics, search behavior, customer feedback, engagement<span>\u00a0<\/span><\/span><span>patterns<\/span><span><span>\u00a0<\/span><\/span><span>and content performance indicators.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Track and report on content effectiveness, search success rates, feedback<span>\u00a0<\/span><\/span><span>trends<\/span><span><span>\u00a0<\/span><\/span><span>and overall platform<span>\u00a0<\/span><\/span><span>utilization<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Develop actionable recommendations to improve content quality,<span>\u00a0<\/span><\/span><span>findability<\/span><span><span>\u00a0<\/span>and customer experience.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Support enterprise-level content migration initiatives across CMS and Knowledge Management platforms.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Validate migrated content performance and<span>\u00a0<\/span><\/span><span>identify<\/span><span><span>\u00a0<\/span>post-migration optimization opportunities.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Produce weekly,<span>\u00a0<\/span><\/span><span>monthly<\/span><span><span>\u00a0<\/span>and periodic operational reports for internal leadership and client stakeholders.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Translate platform data into meaningful business insights and recommendations.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Monitor operational performance against established service level agreements (SLAs) and project delivery timelines.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Track content migration milestones, reporting requirements, and performance commitments.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Identify<\/span><span><span>\u00a0<\/span>recurring content feedback themes and unresolved customer pain points.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Support data-driven recommendations for content enhancement,<span>\u00a0<\/span><\/span><span>restructuring<\/span><span><span>\u00a0<\/span><\/span><span>and optimization.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Provide analytical inputs for content prioritization, roadmap<span>\u00a0<\/span><\/span><span>planning<\/span><span><span>\u00a0<\/span>and future content investments.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span><span>Required skills:<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><div><ul><li><p><span><span>3-5<span>\u00a0<\/span><\/span><span>years<\/span><span><span>\u00a0<\/span><\/span><span>of experience supporting enterprise content management, knowledge<span>\u00a0<\/span><\/span><span>management<\/span><span><span>\u00a0<\/span>or content migration programs.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Degree in Information Management, Communications, Business, Information Systems, Technical<span>\u00a0<\/span><\/span><span>Communication<\/span><span><span>\u00a0<\/span>or related field.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience working with KMS Lighthouse or similar knowledge management platforms.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience with enterprise CMS platforms and large-scale content repositories.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong analytical and reporting skills with the ability to transform data into actionable business insights.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience monitoring KPIs, performance metrics, and operational dashboards.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to manage multiple priorities and deadlines in a fast-paced environment.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Excellent written, verbal, and stakeholder communication skills.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><ul><li><p><span><span>Ability to work independently and as part of a team in a fast-paced environment.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Excellent time management and organizational skills.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Team player with excellent communication and interpersonal skills.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Reliable home internet service<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div>\",\"ats_external_id\":\"R1744641\",\"location\":\"National Capital Region, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-07-10T05:14:09.633+08:00\",\"created_at\":\"2026-07-07T16:05:48.145+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY2Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-Makati-Work-at-Home\/Platform-Specialist---Content-Migration-and-Performance-Insights_R1744641\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Digital 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develop clear visuals to communicate findings<\/li><li>Prepare documentary requirements for HR Partners handling labor-related cases, as necessary<\/li><li>Review Human Resources trends in the market and assist with execution of changes and improvements<\/li><li>Communicate and reinforce the Company&#39;s values, philosophies, and Leadership Behaviors to assist in development of a high performing organization<\/li><li>May help facilitate candidate selection processes, as necessary<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>2 - 4 Years of Experience<\/li><li>University Degree Preferred<\/li><li>Experience with Workday preferred<\/li><li>Working knowledge of labor relations<\/li><li>Strong communication skills, both written and verbal<\/li><li>Proficient Microsoft Office skills<\/li><li>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables<\/li><li>Self-starter, sense of urgency, and works well under pressure in a virtual environment<\/li><li>Strong attention to detail<\/li><\/ul><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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We\u2019re a global leader in technology and services, powering the brands of the future. Across more than 70 countries, we support some of the world\u2019s most recognized brands \u2014 the ones you use every day \u2014 helping them grow through technology and integrated solutions.<\/p><p>If you\u2019re looking to develop your career and feel inspired, this is your opportunity. As a <b>Fashion Support Consultant<\/b>, you\u2019ll be part of a dynamic team of game-changers shaping the future of the fashion industry.<\/p><p><\/p><p><b>Career Growth and Personal Development<\/b><\/p><p>This is your chance to grow, learn, and build meaningful connections. We provide comprehensive training, access to the latest tools, and continuous support to help you succeed and progress in your career.<\/p><p><\/p><p><b>What You Will Do in This Role<\/b><\/p><p><\/p><p>As a <b>Fashion Support Consultant<\/b>, you will:<\/p><p><\/p><ul><li><span>Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users\u2019 demands.\u00a0<\/span><\/li><li><span>Take incoming calls from boutiques and shops via telephone and resolve demands.\u00a0<\/span><\/li><li><span>Log call details onto call management systems and provide response and resolution within SLA. Maintain service and product knowledge and\u00a0expertise\u00a0associated with applications specific to individual customers.\u00a0<\/span><\/li><li><span>Escalate potential service issues initially with Mentor. To follow all the processes and procedures of the project.\u00a0<\/span><\/li><li><span>Ensure contractual SLA is\u00a0maintained.\u00a0<\/span><\/li><li><span>Provide cover for other Agents in their absence, either within the same team or across teams.\u00a0<\/span><\/li><li><span>Liaise with Supervisors\/ Mentors on specific projects where requested.\u00a0<\/span><\/li><li><span>To understand and\u00a0comply with\u00a0administrative duties including holiday,\u00a0sickness\u00a0and overtime forms in\u00a0a timely\u00a0and\u00a0accurate\u00a0manner.\u00a0<\/span><\/li><li><span>To attend regular Team Meetings.\u00a0<\/span><\/li><li><span>To work on\u00a0additional\u00a0tasks required by Supervisor or Mentor connected to keeping up the service performance,\u00a0quality\u00a0and customer satisfaction.\u00a0<\/span><\/li><\/ul><p><\/p><p><b>Requirements<\/b>\u00a0<\/p><p>\u202f\u00a0<\/p><ul><li><span>Native level of French plus fluent level of English\u00a0<\/span><\/li><li><span>Working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\u00a0<\/span><\/li><li><span>Good disposition to work in a customer service environment\u00a0<\/span><\/li><li><span>Customer care skills \u2013 ability to listen to and understand the customers\u2019 needs\u00a0<\/span><\/li><li><span>Ability to take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/span><\/li><\/ul><p>\u202f\u00a0<\/p><p><b>Personal abilities<\/b>\u00a0<\/p><p>\u202f\u00a0<\/p><ul><li><span>Resistant to stress.\u00a0<\/span><\/li><li><span>Very good\u00a0communication skills.\u00a0<\/span><\/li><li><span>Ability to work in a team.\u00a0<\/span><\/li><li><span>Logical approach to problem solving.\u00a0<\/span><\/li><li><span>Ability to work on\u00a0own\u00a0initiative.\u00a0<\/span><\/li><li><span>Ability to adapt to different situations and needs.\u00a0<\/span><\/li><\/ul><p><\/p><p><b>What\u2019s in It for You<\/b><\/p><p><\/p><p>In this role, you\u2019ll benefit from:<\/p><p><\/p><ul><li><span>Part-time (20 hours\/week) permanent contract, Monday to Friday (14:00\u201318:00)<\/span><\/li><li><span>Salary of \u20ac<\/span> <span>10.063,14 <\/span><span> gross\/year &#43; up to \u20ac 615.38 gross\/year in bonus<\/span><\/li><li><span>Onsite Barcelona Office<\/span><\/li><li><span>Referral bonus opportunities<\/span><\/li><li><span>Fully paid training on the company and your project<\/span><\/li><li><span>Career development programs and specialized courses<\/span><\/li><\/ul><p><\/p><p><b>Be Your Best Version<\/b><\/p><p><\/p><p>At Concentrix, we invest in our people because we know that when you thrive, our clients and their customers do too.<\/p><p>If this sounds like the next step in your career, we\u2019d love to hear from you. 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Bilingual (French-speaking) -onsite- MS01\",\"long_description\":\"<div>\\n<p><strong>Experience the power of a game-changing career&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Want&nbsp;to be part of an innovative and growing team?&nbsp;We&rsquo;re&nbsp;a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If&nbsp;you&rsquo;re&nbsp;looking to grow and be inspired, as a Customer Representative in Barcelona (On-site), you will be part of our team of&nbsp;game-changers&nbsp;who are powering the brands of the future in the fashion industry.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Career growth and personal development&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>This is&nbsp;a great opportunity&nbsp;to experience the power of&nbsp;what&rsquo;s&nbsp;next and develop &ldquo;friends for life&rdquo; at the same time.&nbsp;We&rsquo;ll&nbsp;give you all the training,&nbsp;cutting-edge&nbsp;technologies, and the continuing support&nbsp;you&rsquo;ll&nbsp;need to succeed.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients,&nbsp;their&nbsp;customers, our people, our community, and our planet.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p>As a Customer Representative on our team, you will:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users&rsquo; demands&nbsp;<br \/>- Take incoming calls from boutiques and shops and resolve demands&nbsp;<br \/>- Log call details onto call management systems and provide response and resolution within SLA&nbsp;<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers&nbsp;<br \/>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Your qualifications&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>We embrace our&nbsp;game-changers&nbsp;with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Concentrix is a great match if you:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Are proficient or bilingual in&nbsp;French plus an advanced level of English&nbsp;<br \/>- Have good disposition to work in a customer service environment&nbsp;<br \/>- Have customer care skills &ndash; ability to listen to and understand the customers&rsquo; need&nbsp;<br \/>- Can take ownership of, and progress calls to resolution or to escalate call to resolution&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>It would be a plus if you have:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p>Don&rsquo;t&nbsp;meet every requirement? No worries.&nbsp;We&rsquo;re&nbsp;dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you&nbsp;don&rsquo;t&nbsp;check every box, we still encourage you to apply.&nbsp;We&rsquo;ll&nbsp;do our best to match you with the right job, whether&nbsp;it&rsquo;s&nbsp;this one or another role.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s&nbsp;in it for you&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.&nbsp;That&rsquo;s&nbsp;why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In this role, we offer benefits that help support your unique lifestyle:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Full-time 39 hours\/week contract: &nbsp;Monday to Friday 09:00-18:00<br \/>- Salary 19.748,62 euros gross\/year + 1.200 euros Bonus gross\/year&nbsp;<br \/>- Central location in Barcelona&nbsp;<br \/>- Bring-a-friend (referral) bonus opportunities&nbsp;<br \/>- Full paid training on the company and the project you'll be working on&nbsp;<br \/>- Career development programs, specialized courses&nbsp;<br \/>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Experience the best version of you!&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>At Concentrix, we invest in our&nbsp;game-changers&nbsp;because we know that when our people thrive, our clients and their customers thrive.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+&nbsp;game-changers&nbsp;around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Concentrix is an equal opportunity employer&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.&nbsp;<\/p>\\n<p>R1744808<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\",\"ats_external_id\":\"R1744808\",\"location\":\"Barcelona, Catalu\u00f1a\",\"job_type\":\"full_time\",\"salary\":\"1645.72\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-07-13T01:59:08.717+02:00\",\"created_at\":\"2026-07-07T12:07:01.220+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OTU?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OTU\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"French\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"vanessa.fernandez1@concentrix.com\"},\"first_name\":\"Fernandez Zabala, Vanessa Carolina\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102540393\",\"wid\":\"da7d7d2449a210103e0deb4bbf3f0001\",\"descriptor\":\"Vanessa Carolina Fernandez Zabala (102540393)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-378829\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/XMLNAME--Customer-Representative---Bilingual--French-speaking---onsite--MS01_R1744808\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/XMLNAME--Customer-Representative---Bilingual--French-speaking---onsite--MS01_R1744808\/apply\",\"job_requisition_id\":\"R1744808\"}],\"organizations\":[{\"wid\":\"bcbf993a77a1101ee781f1088b3a0000\",\"descriptor\":\"19992 - Michael Kors - WHSBTSPAIN119\",\"reference_id\":\"WHSBTSPAIN119\",\"custom_reference_id\":\"WHSBTSPAIN119\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"3597a8640c3d101ef5472b12297d0000\",\"descriptor\":\"W0ZLUD P_Sbt_Spain_Michael Kors\",\"reference_id\":\"W0ZLUD\",\"custom_reference_id\":\"W0ZLUD\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"maria.garcia5@concentrix.com\"},\"first_name\":\"Maria Jose Garcia Cueto (102539475)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1744808\",\"wid\":\"e37d84ae3881101890888153b0030000\",\"descriptor\":\"\u00a0Customer Representative - Bilingual (French-speaking) -onsite- MS01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\"},{\"id\":\"1486\",\"campaign_id\":\"794\",\"campaign_title\":\"Advisor I, Customer Service R1744818\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative - Bilingual (SPA-ENG)- Onsite - IS02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<div><p><span>\u00a0<\/span><b><span>Experimenta una carrera que redefine reglas del juego<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><\/p><\/div><div><p><span><span>\u00bfListo para dar el siguiente gran paso? Somos el l\u00edder mundial en tecnolog\u00eda y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas -las que utilizas d\u00eda a d\u00eda- a mejorar sus negocios con tecnolog\u00eda y soluciones integradas, en m\u00e1s de 70 pa\u00edses.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Si buscas crecer, como<\/span><\/span><b><span><span>\u00a0<\/span>Asesor de Servicio al Cliente en Barcelona (presencial)<\/span><\/b><span><span>, formar\u00e1s parte de nuestro equipo innovador, quienes impulsan las marcas del futuro en la industria farmac\u00e9utica.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Crecimiento profesional y desarrollo personal<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Esta es una gran oportunidad para experimentar el poder del futuro y desarrollar \u00abamigos para toda la vida\u00bb al mismo tiempo.<\/span><\/span><span><span><span>\u00a0<\/span>Te daremos toda la formaci\u00f3n, las tecnolog\u00edas m\u00e1s avanzadas y el apoyo continuo que necesitar\u00e1 para triunfar.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>Lo que har\u00e1s en este puesto<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>En todo lo que hacemos, creemos en hacer lo correcto por y para las personas: nuestros clientes, sus clientes, nuestra gente, nuestra comunidad y nuestro planeta.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><span><span>Como<span>\u00a0<\/span><\/span><\/span><b><span>Asesor de Servicio al Cliente<\/span><\/b><span><span><span>\u00a0<\/span>en nuestro equipo, deber\u00e1s:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Atender llamadas del cliente (farmac\u00e9uticos)<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Ofrecer informaci\u00f3n, resoluci\u00f3n de incidencias, gesti\u00f3n de facturas, pedidos, albaranes, etc.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Brindar una excelente calidad en su atenci\u00f3n al cliente.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span><span>Tus competencias<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><div><p><span><span>Acogemos con los brazos abiertos a quienes cambian las reglas del juego, personas de or\u00edgenes diversos, curiosas y dispuestas a aprender. Tu talento natural para ayudar a los dem\u00e1s e ir un paso m\u00e1s all\u00e1 del WOW para nuestros clientes encajar\u00e1 perfectamente con lo que hacemos y lo que somos.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>Formaremos un buen equipo si t\u00fa:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Cuentas con u<\/span><span>n nivel biling\u00fce de Espanol y Ingles<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Eres<span>\u00a0<\/span><\/span><span>una<\/span><span><span>\u00a0<\/span>p<\/span><span>ersona<span>\u00a0<\/span><\/span><span>din\u00e1mica<\/span><span><span>\u00a0<\/span>y responsable<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Tienes<\/span><span><span>\u00a0<\/span><\/span><span>b<\/span><span>uenas<\/span><span><span>\u00a0<\/span>dotes<span>\u00a0<\/span><\/span><span>comunicativas<\/span><span><span>\u00a0<\/span>y organizativas<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Eres<span>\u00a0<\/span><\/span><span>p<\/span><span>untual<\/span><span>,<span>\u00a0<\/span><\/span><span>a<\/span><span>gil<\/span><span><span>\u00a0<\/span>y con<span>\u00a0<\/span><\/span><span>ganas<\/span><span><span>\u00a0<\/span>de trabajar<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Puedes<\/span><span><span>\u00a0<\/span><\/span><span>trabajo<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span>equipo<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>C<\/span><span>uentas con<span>\u00a0<\/span><\/span><span>c<\/span><span>onocimientos<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>ofim\u00e1tica<\/span><span><span>\u00a0<\/span>a<span>\u00a0<\/span><\/span><span>nivel<\/span><span><span>\u00a0<\/span><\/span><span>usuario<\/span><span><span>\u00a0<\/span>m\u00ednimo<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Sera un plus<span>\u00a0<\/span><\/span><span>si<\/span><span><span>\u00a0<\/span><\/span><span>t\u00fa<\/span><span>:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Cuentas con<span>\u00a0<\/span><\/span><span>conocimientos<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span>SAP<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Tienes<\/span><span><span>\u00a0<\/span><\/span><span>conocimientos<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span>el sector<span>\u00a0<\/span><\/span><span>farmac\u00e9utico<\/span><span><span>\u00a0<\/span>o<span>\u00a0<\/span><\/span><span>entorno<\/span><span><span>\u00a0<\/span><\/span><span>sanitario<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00bfNo cumples todos los requisitos? Nos dedicamos a crear un lugar de trabajo diverso, inclusivo y aut\u00e9ntico en el que todos puedan aprender y desarrollarse profesionalmente. Si crees que no cumples con todos los requisitos de la descripci\u00f3n del puesto, te animamos a que presentes tu candidatura. Haremos todo lo posible por encontrar el puesto adecuado para ti, ya sea \u00e9ste o un puesto futuro.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>Lo que ofrecemos<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Desafiamos las convenciones para ofrecer resultados inimaginables creando experiencias de cliente que superan el WOW. Por eso, invertimos significativamente en nuestro personal, infraestructura y capacidades para garantizar el \u00e9xito a largo plazo de nuestros equipos, nuestros clientes y de TI.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><span><span>En este puesto, ofrecemos beneficios que te ayudaran a apoyar tu estilo de vida \u00fanico:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Contrato\u00a0 de<\/span><span><span>\u00a0<\/span>39h con horario Lunes - Viernes: 14-22h<\/span><\/span><br \/><span><span>- Oficina en una ubicaci\u00f3n excelente en Barcelona<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Salario:<span>\u00a0<\/span><\/span>19.623,94 <span>euros brutos &#43; hasta 720 <\/span><span>euros brutos en bonus al a\u00f1o<span>\u00a0<\/span>\u00a0<\/span><\/span><br \/><span><span>- Bonificaci\u00f3n por recomendaci\u00f3n<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Formaci\u00f3n completa y remunerada, sobre la empresa y el proyecto en el que trabajar\u00e1s<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Programa de desarrollo profesional y cursos especializados\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span><span>Experimenta tu mejor versi\u00f3n<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><div><p><span><span>En<span>\u00a0<\/span><\/span><\/span><b><span>Concentrix<\/span><\/b><span><span>, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes y sus clientes prosperan.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Si todo esto suena como el siguiente paso perfecto en tu carrera profesional, queremos saber de ti. Aplica hoy mismo y descubre por qu\u00e9 m\u00e1s de 440.000<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>alrededor del mundo consideran a<span>\u00a0<\/span><\/span><span>Concentrix<\/span><span><span>\u00a0<\/span>su \u00abempleador preferido\u00bb.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><i><span>Ofrecemos<\/span><span><span>\u00a0<\/span><\/span><span>igualdad<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>oportunidades<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>empleo<\/span><span>\u00a0<\/span><\/i><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Nos<span>\u00a0<\/span><\/span><span>comprometemos<\/span><span><span>\u00a0<\/span><\/span><span>a<\/span><span><span>\u00a0<\/span><\/span><span>ofrecer<\/span><span><span>\u00a0<\/span><\/span><span>igualdad<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>oportunidades<\/span><span><span>\u00a0<\/span><\/span><span>laborales<\/span><span><span>\u00a0<\/span>a<span>\u00a0<\/span><\/span><span>todos<\/span><span><span>\u00a0<\/span><\/span><span>los<\/span><span><span>\u00a0<\/span><\/span><span>candidatos<\/span><span>, y un<span>\u00a0<\/span><\/span><span>entorno<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>trabajo<\/span><span><span>\u00a0<\/span>libre de<span>\u00a0<\/span><\/span><span>discriminaci\u00f3n<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>acoso<\/span><span>.<span>\u00a0<\/span><\/span><span>Todas<\/span><span><span>\u00a0<\/span><\/span><span>nuestras<\/span><span><span>\u00a0<\/span><\/span><span>pr\u00e1cticas<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>contrataci\u00f3n<\/span><span><span>\u00a0<\/span>se<span>\u00a0<\/span><\/span><span>basan<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span>las<span>\u00a0<\/span><\/span><span>necesidades<\/span><span><span>\u00a0<\/span><\/span><span>empresariales<\/span><span>,<span>\u00a0<\/span><\/span><span>los<\/span><span><span>\u00a0<\/span><\/span><span>requisitos<\/span><span><span>\u00a0<\/span>del<span>\u00a0<\/span><\/span><span>puesto<\/span><span><span>\u00a0<\/span>y las<span>\u00a0<\/span><\/span><span>cualificaciones<\/span><span><span>\u00a0<\/span><\/span><span>personales<\/span><span>, sin<span>\u00a0<\/span><\/span><span>tener<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>cuenta<\/span><span><span>\u00a0<\/span>la<span>\u00a0<\/span><\/span><span>identidad<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>g\u00e9nero<\/span><span>, la<span>\u00a0<\/span><\/span><span>edad<\/span><span>, la<span>\u00a0<\/span><\/span><span>religi\u00f3n<\/span><span>, el<span>\u00a0<\/span><\/span><span>origen<\/span><span><span>\u00a0<\/span><\/span><span>\u00e9tnico<\/span><span>, la<span>\u00a0<\/span><\/span><span>situaci\u00f3n<\/span><span><span>\u00a0<\/span>familiar o parental o<span>\u00a0<\/span><\/span><span>cualquier<\/span><span><span>\u00a0<\/span><\/span><span>otra<\/span><span><span>\u00a0<\/span><\/span><span>clasificaci\u00f3n<\/span><span><span>\u00a0<\/span><\/span><span>protegida<\/span><span><span>\u00a0<\/span><\/span><span>por<\/span><span><span>\u00a0<\/span>la<span>\u00a0<\/span><\/span><span>legislaci\u00f3n<\/span><span><span>\u00a0<\/span><\/span><span>nacional<\/span><span><span>\u00a0<\/span><\/span><span>aplicable<\/span><span>.<\/span><\/i><span>\u00a0<\/span><\/p><\/div><div><p><span>R1744818<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><p><\/p>\",\"ats_external_id\":\"R1744818\",\"location\":\"Barcelona, 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Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Spanish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"marcos.berro@concentrix.com\"},\"first_name\":\"Berro, Marcos\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103280942\",\"wid\":\"0d1bd1761a2810077b462c8a1e4d0000\",\"descriptor\":\"Marcos Berro (103280942)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-379332\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Advisor-I--Customer-Service_R1744818\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Advisor-I--Customer-Service_R1744818\/apply\",\"job_requisition_id\":\"R1744818\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"0641ffbbf57e101fc9794ccda4f30000\",\"descriptor\":\"20191 - Isdin - 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Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\"},{\"id\":\"1639\",\"campaign_id\":\"1183\",\"campaign_title\":\"ByteDance GEC - RCS \/ Portuguese \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Portuguese-Speaking) \u2013 Global e-Commerce\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;<strong>Customer Service Representative<\/strong>, you will:<\/p>\\n<ul>\\n<li>Investigate and resolve issues that are reported by buyers\/sellers\/customers\/creators such as checking order and logistics status<\/li>\\n<li>Review the reported issues within agreed turnaround times and standards of quality<\/li>\\n<li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Portuguese (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have minimum education qualification of college degree or an equivalent diploma<\/li>\\n<li>Have strong understanding of e-commerce<\/li>\\n<li>Have experience working with call center (voice and non-voice) and service industry<\/li>\\n<li>Are available for 24\/7 rotating shifts<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-1183\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-07T15:35:01.871+01:00\",\"created_at\":\"2026-07-07T11:57:08.891+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTgz?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTgz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"153\",\"campaign_id\":\"877\",\"campaign_title\":\"Trendyol \/ Greek\/ English \/ Bulgarian \/ Sofia - Hybrid\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative with Greek, English, Bulgarian\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div><strong>Role Specific:<\/strong><\/div>\\n<div>\\n<div>Customer Service Representative (Returns) with Greek, English, Bulgarian is responsible for escalated return requests that have been rejected by the platform and subsequently contested by either the customer or the seller. He\/she serves as an impartial arbitrator and manages case files end-to-end while also conducting outbound calls to gather evidence, communicate decisions, and facilitate early resolution.&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div><strong>The responsibilities of the Customer Service, returns with Greek, English, Bulgarian, Trendyol account, are but not limited to:<\/strong><\/div>\\n<ul>\\n<li>Proactively contact customers or sellers when additional information or documentation is required to process a dispute.<\/li>\\n<li>Inform parties of final decisions by phone, clearly explaining the rationale, applicable policies, and any further steps available.<\/li>\\n<li>Conduct mediation calls in cases where an early resolution is feasible prior to issuing a formal decision.<\/li>\\n<li>Maintain a professional, empathetic, and neutral tone in all outbound interactions, particularly when delivering unfavorable outcomes.<\/li>\\n<li>Record all case notes, evidence, communications, and decisions in the CRM system accurately and within agreed SLA timelines.<\/li>\\n<li>Identify recurring dispute patterns and report findings to Team Lead and Quality Assurance to drive policy improvements.<\/li>\\n<li>Stay current with updates to return policies, platform rules, and relevant consumer regulations.<\/li>\\n<li>Support onboarding and knowledge-sharing for new team members as needed<\/li>\\n<li>Adheres to all Health and Safety regulations, internal Concentrix, IT and local policies and procedures<\/li>\\n<li>Understands and apply Business Controls, data privacy and security guidelines\/regulations. Maintain Workstation Security at any time<\/li>\\n<li>Performs additional tasks according to business needs<\/li>\\n<\/ul>\\n<div><strong>Requirements:<\/strong><\/div>\\n<div>\\n<div>\\n<ul>\\n<li>High school, college or university degree<\/li>\\n<\/ul>\\n<\/div>\\n<div><strong>Working experience<\/strong><\/div>\\n<ul>\\n<li>Minimum 1&ndash;2 years in customer service, compliance, dispute resolution, or e-commerce operations&nbsp;<\/li>\\n<li>Experience in handling phone calls, e-mails, chat<\/li>\\n<li>Experience in a multinational environment&nbsp;<\/li>\\n<\/ul>\\n<div><strong>Language skills<\/strong><\/div>\\n<div>\\n<ul>\\n<li>Native and\/or full professional proficiency of the Greek, &nbsp;English, Bulgarian language<\/li>\\n<\/ul>\\n<\/div>\\n<div><strong>PC skills<\/strong><\/div>\\n<ul>\\n<li>Good knowledge and work with the MS Office applications<\/li>\\n<li>Excellent knowledge and work with keyboarding<\/li>\\n<li>Working knowledge of CRM platforms, order management systems, and shipment tracking tools<\/li>\\n<\/ul>\\n<div><strong>Personal skills<\/strong><\/div>\\n<ul>\\n<li>Excellent communication skills and telephone manner<\/li>\\n<li>Ability to evaluate conflicting information and deliver impartial, defensible decisions&nbsp;<\/li>\\n<li>Clear, calm, and persuasive communicator in both written and verbal formats&nbsp;<\/li>\\n<li>Good organizational and multi-tasking skills<\/li>\\n<li>Capable of working effectively in a high-volume, time-sensitive environment<\/li>\\n<li>High accuracy and attention to detail<\/li>\\n<li>Ability to work with targets and with deadlines<\/li>\\n<li>Initiative person, willing to learn and develop<\/li>\\n<li>Consistent neutrality toward both customers and sellers throughout all interactions<\/li>\\n<li>Flexibility to adapt to changing business environment<\/li>\\n<li>Ability to work in a team.<\/li>\\n<\/ul>\\n<div><strong>Key Responsibilities:<\/strong><\/div>\\n<div>\\n<ul>\\n<li>Receive, triage, and prioritize incoming dispute cases raised against rejected return requests.<\/li>\\n<li>Collect and review all relevant evidence including order history, shipping records, photographic documentation, and prior communication logs.<\/li>\\n<li>Evaluate the claims of both the customer and the seller against platform policies and applicable consumer protection standards.<\/li>\\n<li>Issue binding, well-reasoned arbitration decisions and communicate outcomes to both parties in writing.<\/li>\\n<li>Identify complex or high-risk cases requiring escalation and route them to legal, compliance, or senior operations teams as appropriate.<\/li>\\n<li>Demonstrate exemplary attendance and punctuality<\/li>\\n<li>Maintains stable performance under pressure<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li>Flexible working hours: Monday - Friday; From 09:00 AM - 18:00 o'clock;<\/li>\\n<li>Convenient office location, close to bus stations and the metro<\/li>\\n<li>Competitive salary of 1600 EUR Gross + performance-based bonuses<\/li>\\n<li>Professional Development and Career Navigation programs to map out the steps in your development<\/li>\\n<li>Health and Wellbeing initiatives<\/li>\\n<li>Relocation support if needed (accommodation and travel expenses)<\/li>\\n<li>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts and many more<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><strong>We&rsquo;re looking forward to meeting you!<\/strong><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"BG-877\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-14T02:59:02.188+03:00\",\"created_at\":\"2026-07-07T10:44:34.226+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Nzc?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Nzc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"870\",\"campaign_id\":\"21644\",\"campaign_title\":\"Technician I R1743521\",\"campaign_type\":\"job_application\",\"job_title\":\"ELECTRICAL TECHNICIAN\",\"street\":\"SLV San Salvador - Santa Ana - Final 2da Ave. Sur y 35 calle poniente Santa Ana Costado Norte\",\"address\":\"SLV San Salvador - Santa Ana - Final 2da Ave. Sur y 35 calle poniente Santa Ana Costado Norte\",\"city\":null,\"state\":\"San Salvador\",\"postal_code\":\"02201\",\"region\":null,\"country\":\"El Salvador\",\"short_description\":\"Tecnico electricista, con certificado o carnet de electricista de 4ta categoria, conocimientos basicos mantenimiento general de instalaciones de edificios.\",\"long_description\":\"<p><span><span>Buscamos un T\u00e9cnico Electricista de Mantenimiento responsable de ejecutar labores de mantenimiento preventivo y correctivo en subestaciones el\u00e9ctricas, generadores, tableros el\u00e9ctricos y en el mantenimiento general del edificio.<\/span><br \/><span>La posici\u00f3n requiere experiencia en mantenimiento industrial y disponibilidad para trabajar en horarios rotativos.<\/span><br \/><br \/><span>Funciones principales<\/span><br \/><span>1. Mantenimiento el\u00e9ctrico:<\/span><br \/><span>Realizar mantenimiento preventivo y correctivo de subestaciones el\u00e9ctricas, plantas de emergencia, generadores y tableros el\u00e9ctricos.<\/span><br \/><span>Diagnosticar y corregir fallas el\u00e9ctricas para asegurar la continuidad operativa.<\/span><br \/><span>2. Mantenimiento general:<\/span><br \/><span>Apoyar en trabajos b\u00e1sicos de aires acondicionados, fontaner\u00eda, pintura, tabla roca y carpinter\u00eda.<\/span><br \/><span>Ejecutar reparaciones generales en la infraestructura del edificio.<\/span><br \/><span>3. Atenci\u00f3n de emergencias:<\/span><br \/><span>Atender requerimientos de mantenimiento fuera del horario regular cuando sea necesario.<\/span><br \/><span>Participar en mantenimientos nocturnos o de fin de semana seg\u00fan programaci\u00f3n.<\/span><br \/><br \/><span>Requisitos<\/span><br \/><span>1. Experiencia:<\/span><br \/><span>M\u00ednimo 3 a\u00f1os de experiencia en mantenimiento industrial.<\/span><br \/><span>Experiencia en plantas de emergencia, subestaciones y tableros el\u00e9ctricos.<\/span><br \/><span>Deseable experiencia en fontaner\u00eda, pintura y aire acondicionado.<\/span><br \/><span>2. Formaci\u00f3n:<\/span><br \/><span>Bachillerato como m\u00ednimo.<\/span><br \/><span>Certificado o carn\u00e9 de Electricista de 4ta categor\u00eda.<\/span><br \/><span>3. Conocimientos:<\/span><br \/><span>Conocimiento en electricidad industrial.<\/span><br \/><span>Conocimientos b\u00e1sicos en aires acondicionados, fontaner\u00eda, pintura, tabla roca y carpinter\u00eda.<\/span><br \/><span>4. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><\/div><div><div><div><div><div><div><div><div><div><p><b>Title: Senior GCP Engineer: AI Platforms &amp; Development<\/b><\/p><p><b>Location - Remote in Mexico<\/b><\/p><p><\/p><p><b>Role Summary:<\/b> As a <b>Sr GCP Engineer<\/b>, you are the resident expert and engineering heart of our AI &amp; Agentic capabilities. You serve as the lead specialist and authority on building and scaling agentic systems specifically within the Google Cloud ecosystem. While you will collaborate with other specialists across our consultancy to share best practices and cross-platform insights, you own the technical standard for how we build in GCP. Your role is to bridge the gap between AI models and production-ready applications by building the scalable backend services, APIs, and data pipelines required for enterprise AI.<\/p><p><\/p><p><b>Responsibilities<\/b><\/p><ul><li><p><b>AI Service &amp; Agent Engineering:<\/b> Build and maintain production-grade microservices and APIs that orchestrate Agent workflows using tools like Gemini Enterprise (fka Agentspace), CX Agent Studio, Vertex AI Agent Builder, Generative Playbooks, and the Agent Development Kit (ADK).<\/p><\/li><li><p><b>Gemini Prompt &amp; Behavior Engineering:<\/b> Implement and optimize complex prompt templates, system instructions, and few-shot examples for Gemini models; tune agentic behavior through iterative testing and feedback loops.<\/p><\/li><li><p><b>Productionizing AI Systems:<\/b> Lead the transition of AI prototypes to scalable production environments using Cloud Run, GKE, Vertex AI Agent Engine, and Cloud Functions, incorporating advanced patterns like Function Calling, Grounding with Google Search, and Vertex AI Extensions.<\/p><\/li><li><p><b>Data &amp; Tool Integration:<\/b> Implement the &#34;glue code&#34; and connectors required for Agents to interact with enterprise data via Gemini Enterprise (fka Agentspace), Vertex AI Search and Conversation (fka Gen AI App Builder), BigQuery, and specialized Vector Databases.<\/p><\/li><li><p><b>Engineering Standards &amp; CI\/CD:<\/b> Establish automated deployment pipelines (Cloud Build) and MLOps-aligned engineering practices specifically for LLM applications (e.g., prompt versioning, evaluation pipelines).<\/p><\/li><li><p><b>Innovation Lab Asset Development:<\/b> Serve as the lead engineer for the GCP Innovation Lab, responsible for the hands-on development of strategic accelerators, POCs, and high-fidelity demos; translate innovative IP and project-based learnings into reusable technical assets and &#34;starters&#34; that optimize delivery speed.<\/p><\/li><li><p><b>Cross-Practice Collaboration:<\/b> Partner with AI specialists and lead developers from other technology practices to exchange cross-platform insights and ensure global best practices are translated effectively into optimized GCP implementations.<\/p><\/li><li><p><b>Asset Creation:<\/b> Develop reusable &#34;AI Starter Kits&#34; and backend templates that allow our delivery teams to rapidly stand up secure, Gemini-powered applications on GCP.<\/p><\/li><\/ul><p><\/p><p><b>Required Qualifications<\/b><\/p><ul><li><p>8&#43; years of software engineering with a focus on backend development; 3&#43; years of experience building applications on Google Cloud Platform; expert proficiency in Python and\/or Go.<\/p><\/li><li><p>Deep hands-on experience with Gemini (Pro\/Flash), Vertex AI SDKs, Prompt Engineering, and Function Calling; familiarity with building RAG-based systems.<\/p><\/li><\/ul><p><\/p><p><b>Desired Qualifications<\/b><\/p><ul><li><p>Google Professional Cloud Developer certification<\/p><\/li><li><p>Practical knowledge of the Agent Development Kit (ADK) and Vertex AI Agent Builder<\/p><\/li><li><p>Experience with Terraform for infrastructure-as-code; knowledge of LLM evaluation frameworks<\/p><\/li><li><p>Hands-on experience with other industry-leading models (e.g., GPT-4, Claude, Llama) for cross-model prompt engineering, supervised fine-tuning (SFT), and the implementation of AI safety guardrails and observability<\/p><\/li><\/ul><p><\/p><p>The majority of work is performed remotely, so travel is expected to be fairly low (&lt;15%) - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Title: Principal Architect: GCP Cloud<\/b><\/p><p><b>Location: Remote in Mexico<\/b><\/p><p><\/p><p><b>Role Summary:<\/b> As the Principal Architect for GCP Cloud, you are a high-impact consultative leader and trusted advisor responsible for the foundational infrastructure and security platforms that enable our entire Google Cloud practice. Your mission is to design enterprise-grade environments\u2014including Landing Zones, networking fabrics, and security perimeters\u2014while acting as a key bridge between sales pursuits, technical solutioning, and successful delivery. You work closely with customers and channel partners to translate business requirements into resilient technical architectures, ensuring our AI, CX, and Integration solutions scale safely and effectively across the global enterprise.<\/p><p><\/p><p><b>Responsibilities<\/b><\/p><ul><li><p><b>Consultative Solutioning &amp; Sales Support:<\/b> Partner with sales and account teams to lead technical discovery, provide high-level effort estimation, and design foundational cloud solutions that win complex, high-stakes enterprise pursuits.<\/p><\/li><li><p><b>Foundational Cloud Architecture &amp; Delivery Oversight:<\/b> Lead the design and implementation of enterprise-grade Landing Zones, VPC networking, and security perimeters (e.g., Private Service Connect), while providing technical governance and oversight during the delivery phase to ensure architectural integrity.<\/p><\/li><li><p><b>GCP Innovation Lab Leadership:<\/b> Direct the operational strategy and governance of the internal Google Cloud sandbox; oversee the development of strategic accelerators, POCs, and reusable IP while managing platform security, cost optimization, and resource accessibility to facilitate high-impact experimentation across the practice.<\/p><\/li><li><p><b>Customer &amp; Channel Technical Liaison:<\/b> Serve as a strategic technical point of contact for both clients and Google\u2019s channel\/field teams, coordinating joint-pursuits and ensuring alignment with Google\u2019s evolving infrastructure roadmap and &#34;Private Preview&#34; innovations.<\/p><\/li><li><p><b>Cross-Practice Infrastructure Advisory:<\/b> Consult with the AI, CX, and API architects to ensure their specific workload requirements (e.g., specialized compute, low-latency audio processing) are optimized and governed within the core GCP environment.<\/p><\/li><\/ul><p><\/p><p><b>Required Qualifications:<\/b><\/p><ul><li><p>12&#43; years in technical architecture and consultative cloud infrastructure leadership<\/p><\/li><li><p>Expert-level fluency in GCP Infrastructure (GCE, GKE, Cloud Run), Networking, Security, and IAM<\/p><\/li><li><p>Proven experience in customer-facing roles, with the ability to influence CXO stakeholders and lead technical solutioning for complex sales cycles<\/p><\/li><li><p>Deep experience designing multi-region, compliant cloud foundations for global enterprises<\/p><\/li><\/ul><p><\/p><p><b>Desired Qualifications:<\/b><\/p><ul><li><p>Google Professional Cloud Architect and Google Professional Cloud Security Engineer certifications<\/p><\/li><li><p>Experience with Infrastructure as Code (Terraform) and automated landing zone deployments<\/p><\/li><li><p>Previous experience in a principal or lead architect role within a technology consultancy<\/p><\/li><\/ul><p><\/p><p>The majority of work is performed remotely, so travel is expected to be fairly low (&lt;15%) - largely driven by conferences, client sales meetings, and an occasional client delivery meeting (ex: project kickoff).<\/p><p><\/p><p>#WAH<\/p><p>#LI-Remote<\/p><p>#Concentrix<\/p>\",\"ats_external_id\":\"R1744674\",\"location\":\"Mexico City\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-07T06:05:11.773+08:00\",\"created_at\":\"2026-07-07T06:04:08.222+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYzOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Principal-Architect--GCP-Cloud_R1744674\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Architecture\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"organization_reference_id\":\"PMX01\"},\"location\":{\"city\":\"Mexico City\",\"state\":null,\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"01567\",\"primary_location\":{\"id\":\"MX-WFH-INDIR-01\",\"wid\":\"740544c0a47f01a9930372781f112058\",\"descriptor\":\"MEX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"beatriz.bogantes@concentrix.com\"},\"first_name\":\"Bogantes, Beatriz\"},\"categories\":[{\"descriptor\":\"CF Architecture\"}],\"recruiters\":[{\"id\":\"102068529\",\"wid\":\"f7e6b52f369c1000fbb5b38514b30000\",\"descriptor\":\"Shabnam Siddiqui (102068529)\"},{\"id\":\"102010157\",\"wid\":\"c30e8ac6e5930107b3c1e2d195a00000\",\"descriptor\":\"Reena Kapoor (102010157)\"},{\"id\":\"101887442\",\"wid\":\"9ee8274459cf011d909e781ac90f9ba6\",\"descriptor\":\"Beatriz Bogantes (101887442)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0891\",\"descriptor\":\"Principal Software Architect (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-378358\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Principal-Architect--GCP-Cloud_R1744674\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Principal-Architect--GCP-Cloud_R1744674\/apply\",\"job_requisition_id\":\"R1744674\"}],\"organizations\":[{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"custom_reference_id\":null,\"company_reference_id\":\"PMX01\"},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"6349a10b3d4d01113b0ae008de050000\",\"descriptor\":\"7871 - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Title: Senior GCP Engineer: AI Platforms &amp; Development<\/b><\/p><p><b>Location - Remote in Canada<\/b><\/p><p><\/p><p><b>Role Summary:<\/b> As a <b>Sr GCP Engineer<\/b>, you are the resident expert and engineering heart of our AI &amp; Agentic capabilities. You serve as the lead specialist and authority on building and scaling agentic systems specifically within the Google Cloud ecosystem. While you will collaborate with other specialists across our consultancy to share best practices and cross-platform insights, you own the technical standard for how we build in GCP. Your role is to bridge the gap between AI models and production-ready applications by building the scalable backend services, APIs, and data pipelines required for enterprise AI.<\/p><p><\/p><p><b>Responsibilities<\/b><\/p><ul><li><p><b>AI Service &amp; Agent Engineering:<\/b> Build and maintain production-grade microservices and APIs that orchestrate Agent workflows using tools like Gemini Enterprise (fka Agentspace), CX Agent Studio, Vertex AI Agent Builder, Generative Playbooks, and the Agent Development Kit (ADK).<\/p><\/li><li><p><b>Gemini Prompt &amp; Behavior Engineering:<\/b> Implement and optimize complex prompt templates, system instructions, and few-shot examples for Gemini models; tune agentic behavior through iterative testing and feedback loops.<\/p><\/li><li><p><b>Productionizing AI Systems:<\/b> Lead the transition of AI prototypes to scalable production environments using Cloud Run, GKE, Vertex AI Agent Engine, and Cloud Functions, incorporating advanced patterns like Function Calling, Grounding with Google Search, and Vertex AI Extensions.<\/p><\/li><li><p><b>Data &amp; Tool Integration:<\/b> Implement the &#34;glue code&#34; and connectors required for Agents to interact with enterprise data via Gemini Enterprise (fka Agentspace), Vertex AI Search and Conversation (fka Gen AI App Builder), BigQuery, and specialized Vector Databases.<\/p><\/li><li><p><b>Engineering Standards &amp; CI\/CD:<\/b> Establish automated deployment pipelines (Cloud Build) and MLOps-aligned engineering practices specifically for LLM applications (e.g., prompt versioning, evaluation pipelines).<\/p><\/li><li><p><b>Innovation Lab Asset Development:<\/b> Serve as the lead engineer for the GCP Innovation Lab, responsible for the hands-on development of strategic accelerators, POCs, and high-fidelity demos; translate innovative IP and project-based learnings into reusable technical assets and &#34;starters&#34; that optimize delivery speed.<\/p><\/li><li><p><b>Cross-Practice Collaboration:<\/b> Partner with AI specialists and lead developers from other technology practices to exchange cross-platform insights and ensure global best practices are translated effectively into optimized GCP implementations.<\/p><\/li><li><p><b>Asset Creation:<\/b> Develop reusable &#34;AI Starter Kits&#34; and backend templates that allow our delivery teams to rapidly stand up secure, Gemini-powered applications on GCP.<\/p><\/li><\/ul><p><\/p><p><b>Required Qualifications<\/b><\/p><ul><li><p>8&#43; years of software engineering with a focus on backend development; 3&#43; years of experience building applications on Google Cloud Platform; expert proficiency in Python and\/or Go.<\/p><\/li><li><p>Deep hands-on experience with Gemini (Pro\/Flash), Vertex AI SDKs, Prompt Engineering, and Function Calling; familiarity with building RAG-based systems.<\/p><\/li><\/ul><p><\/p><p><b>Desired Qualifications<\/b><\/p><ul><li><p>Google Professional Cloud Developer certification<\/p><\/li><li><p>Practical knowledge of the Agent Development Kit (ADK) and Vertex AI Agent Builder<\/p><\/li><li><p>Experience with Terraform for infrastructure-as-code; knowledge of LLM evaluation frameworks<\/p><\/li><li><p>Hands-on experience with other industry-leading models (e.g., GPT-4, Claude, Llama) for cross-model prompt engineering, supervised fine-tuning (SFT), and the implementation of AI safety guardrails and observability<\/p><\/li><\/ul><p><\/p><p>The majority of work is performed remotely, so travel is expected to be fairly low (&lt;15%) - largely driven by conferences, client sales meetings, and an occasional client delivery meeting (ex: project kickoff).<\/p><p><\/p><p>The base salary range for this position is $114,864\u00a0- $180,501, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.\u00a0<\/p><p><\/p><p>The deadline to apply for this position is: 07\/24\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p>#WAH<\/p><p>#LI-Remote<\/p><p>#Concentrix<\/p><p><b>Physical and Mental Requirements:\u00a0<br \/><\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br \/><b>Equal Opportunity Statement:<\/b><\/p><p><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><b>Reasonable Accommodation Statement:<\/b><\/p><p><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence (AI):<\/b><\/p><p><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><\/p><p><b>Work Authorization:<\/b><\/p><p><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><\/div><div><div><div><div><div><div><div><div><div><p><b>Title: Principal Architect: GCP Cloud<\/b><\/p><p><b>Location: Remote in Canada<\/b><\/p><p><\/p><p><b>Role Summary:<\/b> As the Principal Architect for GCP Cloud, you are a high-impact consultative leader and trusted advisor responsible for the foundational infrastructure and security platforms that enable our entire Google Cloud practice. Your mission is to design enterprise-grade environments\u2014including Landing Zones, networking fabrics, and security perimeters\u2014while acting as a key bridge between sales pursuits, technical solutioning, and successful delivery. You work closely with customers and channel partners to translate business requirements into resilient technical architectures, ensuring our AI, CX, and Integration solutions scale safely and effectively across the global enterprise.<\/p><p><\/p><p><b>Responsibilities<\/b><\/p><ul><li><p><b>Consultative Solutioning &amp; Sales Support:<\/b> Partner with sales and account teams to lead technical discovery, provide high-level effort estimation, and design foundational cloud solutions that win complex, high-stakes enterprise pursuits.<\/p><\/li><li><p><b>Foundational Cloud Architecture &amp; Delivery Oversight:<\/b> Lead the design and implementation of enterprise-grade Landing Zones, VPC networking, and security perimeters (e.g., Private Service Connect), while providing technical governance and oversight during the delivery phase to ensure architectural integrity.<\/p><\/li><li><p><b>GCP Innovation Lab Leadership:<\/b> Direct the operational strategy and governance of the internal Google Cloud sandbox; oversee the development of strategic accelerators, POCs, and reusable IP while managing platform security, cost optimization, and resource accessibility to facilitate high-impact experimentation across the practice.<\/p><\/li><li><p><b>Customer &amp; Channel Technical Liaison:<\/b> Serve as a strategic technical point of contact for both clients and Google\u2019s channel\/field teams, coordinating joint-pursuits and ensuring alignment with Google\u2019s evolving infrastructure roadmap and &#34;Private Preview&#34; innovations.<\/p><\/li><li><p><b>Cross-Practice Infrastructure Advisory:<\/b> Consult with the AI, CX, and API architects to ensure their specific workload requirements (e.g., specialized compute, low-latency audio processing) are optimized and governed within the core GCP environment.<\/p><\/li><\/ul><p><\/p><p><b>Required Qualifications:<\/b><\/p><ul><li><p>12&#43; years in technical architecture and consultative cloud infrastructure leadership<\/p><\/li><li><p>Expert-level fluency in GCP Infrastructure (GCE, GKE, Cloud Run), Networking, Security, and IAM<\/p><\/li><li><p>Proven experience in customer-facing roles, with the ability to influence CXO stakeholders and lead technical solutioning for complex sales cycles<\/p><\/li><li><p>Deep experience designing multi-region, compliant cloud foundations for global enterprises<\/p><\/li><\/ul><p><\/p><p><b>Desired Qualifications:<\/b><\/p><ul><li><p>Google Professional Cloud Architect and Google Professional Cloud Security Engineer certifications<\/p><\/li><li><p>Experience with Infrastructure as Code (Terraform) and automated landing zone deployments<\/p><\/li><li><p>Previous experience in a principal or lead architect role within a technology consultancy<\/p><\/li><\/ul><p><\/p><p>The base salary range for this position is $137,837 - $216,601, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.\u00a0<\/p><p><\/p><p>The majority of work is performed remotely, so travel is expected to be fairly low (&lt;15%) - largely driven by conferences, client sales meetings, and an occasional client delivery meeting (ex: project kickoff).<\/p><p><\/p><p>The deadline to apply for this position is: 07\/24\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p>#WAH<\/p><p>#LI-Remote<\/p><p>#Concentrix<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><p><b>Physical and Mental Requirements:\u00a0<br \/><\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br \/><b>Equal Opportunity Statement:<\/b><\/p><p><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><b>Reasonable Accommodation Statement:<\/b><\/p><p><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence (AI):<\/b><\/p><p><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><\/p><p><b>Work Authorization:<\/b><\/p><p><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered. 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Experience Management is one of the fastest-growing sectors in tech. You will gain exposure to diverse industries\u2014from retail to healthcare\u2014and learn how the world's biggest brands keep their customers happy.\\nNote: Prior experience with Qualtrics is a plus, but if you have a strong background in another CRM or survey tool (like Salesforce or Medallia), we want to talk to you!\",\"long_description\":null,\"ats_external_id\":\"R1730951\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"232.25\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-07-10T05:14:12.011+08:00\",\"created_at\":\"2026-07-06T22:04:58.545+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYyNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower-7th-floor\/Functional-Consultant_R1730951\/apply\",\"head_count\":\"5\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Product_Platform Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-EXXAT-04\",\"wid\":\"740544c0a47f016450399d901f119668\",\"descriptor\":\"PHL Quezon City - 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CONCENTRIX - 980005845\",\"reference_id\":\"980005845\",\"custom_reference_id\":\"980005845\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"johnpaul.rallos1@concentrix.com\"},\"first_name\":\"John Rallos (103144987)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1730951\",\"wid\":\"2ab13d67a5391016703db45f37340000\",\"descriptor\":\"Functional Consultant\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_T11\",\"wid\":\"3de6ae7f50f010107694774dd4340000\",\"descriptor\":\"Grade T11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"878\",\"campaign_id\":\"21623\",\"campaign_title\":\"Associate, External Marketing R1744510\",\"campaign_type\":\"job_application\",\"job_title\":\"Stage Marketing | Employer Branding & Social Media | 24\u201340 uur\",\"street\":\"NLD Rotterdam - Weena 505\",\"address\":\"NLD Rotterdam - Weena 505\",\"city\":\"Rotterdam\",\"state\":null,\"postal_code\":\"3013AL\",\"region\":null,\"country\":\"Netherlands\",\"short_description\":\"\",\"long_description\":\"<p><b>Klaar om je stempel te drukken op drie landen tegelijk?<\/b><\/p><p>Stel je voor: jouw content verschijnt op de socials van een internationaal bedrijf in Nederland, Suriname \u00e9n Cura\u00e7ao. Geen aanschouwen vanaf de zijlijn, maar gewoon\u00a0 doen. Bij Concentrix krijg jij als marketing stagiaire een plek aan tafel waar jouw idee\u00ebn er \u00e9cht toe doen. En ja, we menen dat serieus.<\/p><p><\/p><p><b>Dit staat er op jouw to-do list<\/b><\/p><p>We gooien je er lekker in. Verwacht geen stapel fotokopie\u00ebn, maar een volwaardige rol:<\/p><ul><li>Jij houdt onze contentkalender bij en zorgt dat onze socials in drie landen actueel, relevant en strak zijn<\/li><li>Je denkt mee over onze employer branding strategie. Wat trekt talent aan? Hoe vertellen we ons verhaal op een manier die blijft hangen?<\/li><li>Je bedenkt zelf nieuwe content, test wat werkt en leert van wat niet werkt<\/li><li>Iedere maand maak jij rapportages waarmee het team ziet wat de impact is van onze inspanningen<\/li><li>In Canva geef jij vorm aan visuals en video&#39;s die scrollen doen stoppen<\/li><\/ul><p><\/p><p><b>Ben jij dit?<\/b><\/p><ul><li>Je volgt een MBO- of HBO-opleiding richting Marketing, Communicatie of Media<\/li><li>Je bent de persoon die altijd al weet wat er trending is voordat de rest het doorheeft<\/li><li>Eigen idee\u00ebn inbrengen? Ja graag. Wachten tot je gevraagd wordt? Niet echt jouw stijl<\/li><li>Je hebt gevoel voor taal, beeld \u00e9n data \u2014 de combinatie die goede marketeers maakt<\/li><li>Je werkt zelfstandig, maar vindt het ook fijn om samen dingen te bouwen<\/li><\/ul><p><\/p><p><b>Wat krijg jij ervoor terug?<\/b><\/p><ul><li>Een stagevergoeding omdat jouw werk waarde heeft<\/li><li>24 tot 40 uur per week, afhankelijk van jouw studie en wensen<\/li><li>Een internationale omgeving waar geen dag hetzelfde is<\/li><li>Begeleiding die verder gaat dan een wekelijks check-in. We investeren echt in jouw groei<\/li><li>Ruimte voor jouw inbreng, want we huren geen uitvoerder in maar een creatieve geest<\/li><li>Een netwerk dat je de rest van je carri\u00e8re meeneemt<\/li><\/ul><p><\/p><p><b>Spreekt dit je aan?<\/b><\/p><p>Dan willen we jou leren kennen. Solliciteer direct en klik op de knop hieronder. We kijken ernaar uit je te ontmoeten!<\/p><p>Heb je nog vragen over deze vacature? Neem dan contact op met <a href=\\\"mailto:irene.kelder&#64;concentrix.com\\\" target=\\\"_blank\\\">irene.kelder&#64;concentrix.com<\/a> of stuur een appje naar 06-22903069.<\/p><p><\/p>\",\"ats_external_id\":\"R1744510\",\"location\":\"Rotterdam\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-07T16:05:46.845+08:00\",\"created_at\":\"2026-07-06T22:04:57.339+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYyMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Rotterdam---Weena-505\/Social-media-marketeer_R1744510\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"External Marketing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Rotterdam\",\"state\":null,\"country\":{\"wid\":\"9696868b09c64d52a62ee13b052383cc\",\"iso2\":\"NL\",\"iso3\":\"NLD\",\"descriptor\":\"Netherlands\",\"iso_numeric\":\"528\"},\"postal_code\":\"3013AL\",\"primary_location\":{\"id\":\"NL-ROT-WEENA-01\",\"wid\":\"b2d8dc058e59101d4798d92756fb0000\",\"descriptor\":\"NLD Rotterdam - Weena 505\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"irene.kelder@concentrix.com\"},\"first_name\":\"Kelder, Irene\"},\"categories\":[{\"descriptor\":\"CF External Marketing\"}],\"recruiters\":[{\"id\":\"102519816\",\"wid\":\"da7d7d2449a2101033a89a5116700003\",\"descriptor\":\"Shannon Kuiper (102519816)\"},{\"id\":\"102518518\",\"wid\":\"da7d7d2449a2101033ac785454500000\",\"descriptor\":\"Irene Kelder (102518518)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC2675\",\"descriptor\":\"Associate, External Marketing\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-378465\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Rotterdam---Weena-505\/Social-media-marketeer_R1744510\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Rotterdam---Weena-505\/Social-media-marketeer_R1744510\/apply\",\"job_requisition_id\":\"R1744510\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"miriam.hoekstra@concentrix.com\"},\"first_name\":\"Miriam Hoekstra (102518423)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1744510\",\"wid\":\"2d7493fdcf5e10184e7a658f43990000\",\"descriptor\":\"Stage Marketing | Employer Branding & Social Media | 24\u201340 uur\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"879\",\"campaign_id\":\"21605\",\"campaign_title\":\"Professional I, Financial Planning &amp; Analysis R1741581\",\"campaign_type\":\"job_application\",\"job_title\":\"Contr\u00f4leur de gestion Senior\",\"street\":\"FRA Paris - 3 rue d'Heliopolis-CX\",\"address\":\"FRA Paris - 3 rue d'Heliopolis-CX\",\"city\":\"Paris\",\"state\":null,\"postal_code\":\"75017\",\"region\":null,\"country\":\"France\",\"short_description\":\"\",\"long_description\":\"<p><u><b>Concentrix<\/b><\/u>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><p>Nous sommes l&#39;un des principaux fournisseurs mondiaux de solutions d&#39;exp\u00e9rience client (CX), aliment\u00e9es par la technologie (IA, capacit\u00e9s digitales pouss\u00e9es et services \u00e0 haute valeur ajout\u00e9e). Nous concevons, construisons et mettons en \u0153uvre le futur de l\u2019exp\u00e9rience client.<\/p><p>Nos services sont divers et vari\u00e9s : Services digitaux, sant\u00e9, technologique, paiement\u2026Ventes ; Assistance commerciale ; Support technique \u2026<\/p><p>Pour compl\u00e9ter l&#39;\u00e9quipe Finance Inshore (p\u00e9rim\u00e8tre France), nous sommes \u00e0 la recherche d\u2019un(e) <b>Contr\u00f4leur de gestion senior<\/b>.<\/p><p><\/p><p><u><b>Mission g\u00e9n\u00e9rale<\/b><\/u>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><p>Rattach\u00e9(e) \u00e0 la Direction Financi\u00e8re de Concentrix France, vous rejoignez l\u2019\u00e9quipe compos\u00e9e de 4 contr\u00f4leurs de gestion<b>. <\/b><\/p><p>Le Contr\u00f4leur de gestion \/ Business analyst participe \u00e0 la production des diff\u00e9rents \u00e9tats financiers et \u00e0 l\u2019analyse et au suivi de l\u2019activit\u00e9.<\/p><p><\/p><p><u><b>Principales activit\u00e9s<\/b><\/u>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><p>Les principales missions du Contr\u00f4leur de gestion Inshore sont les suivantes :<\/p><ul><li>Production des reportings financiers mensuels :<ul><li>Participer aux cl\u00f4tures mensuelles en collaboration avec tous les intervenants (comptabilit\u00e9, sites de production, contr\u00f4le de gestion social\u2026) et dans le respect du planning \u00e9tabli.<\/li><li>Assurer le suivi du CA et analyser les co\u00fbts d\u2019exploitation et les charges de structure. Corriger ces \u00e9l\u00e9ments si n\u00e9cessaire au travers de provisions.<\/li><li>Contr\u00f4ler les imputations analytiques (salaires et autres co\u00fbts directs par projet)<\/li><li>De fa\u00e7on g\u00e9n\u00e9rale\u00a0: s&#39;assurer de la fiabilit\u00e9 des informations fournies dans les reportings financiers et mettre en place des contr\u00f4les ou de nouveaux circuits d\u2019information si n\u00e9cessaire.<br \/>\u00a0<\/li><\/ul><\/li><li>Elaboration du budget et du rolling forecast\u00a0: challenger les hypoth\u00e8ses des op\u00e9rationnels et des \u00e9quipes commerciales.<br \/>\u00a0<\/li><li>Pilotage des r\u00e9sultats financiers des sites et des projets Inshore\u00a0:<ul><li>Analyser mensuellement les \u00e9carts entre le r\u00e9alis\u00e9 et les pr\u00e9visions et alerter les op\u00e9rationnels en cas de d\u00e9rive d\u2019un indicateur<\/li><li>Suivre la rentabilit\u00e9 et identifier les leviers d\u2019optimisation<\/li><li>Suivre la mise en place des actions correspondantes et mesurer leurs effets<\/li><li>Mettre en place des indicateurs de suivi et de mesure de la performance<br \/>\u00a0<\/li><\/ul><\/li><li>Communication des informations financi\u00e8res\u00a0<ul><li>Communiquer les reportings financiers \u00e0 la Direction G\u00e9n\u00e9rale et aux op\u00e9rationnels<\/li><li>Concevoir et assurer les formations de pilotage financier \u00e0 destination des op\u00e9rationnels<\/li><li>Assurer la relation avec les commissaires aux comptes<br \/>\u00a0<\/li><\/ul><\/li><li>Participation \u00e0 des projets d\u2019am\u00e9lioration\/mise en place des outils (Outil financier Workday, Outil de reporting \u2026)<br \/>\u00a0<\/li><li>Simulations financi\u00e8res:<ul><li>R\u00e9aliser des \u00e9tudes et analyses financi\u00e8res diverses en fonction de l\u2019actualit\u00e9 (exemple\u00a0: nouvelle loi)<\/li><li>Simuler un Business Plan dans le cas de la cr\u00e9ation de nouveaux sites ou estimer l\u2019\u00e9volution d\u2019un site existant.<\/li><\/ul><\/li><\/ul><p><\/p><p><u><b>Profil recherch\u00e9 :<\/b><\/u><\/p><ul><li><b>Formation<\/b> : Sup\u00e9rieure de type grande \u00e9cole de commerce, d\u2019ing\u00e9nieurs ou \u00e9quivalent (Bac &#43; 5)<\/li><li><b>Langues : <\/b>Fran\u00e7ais bilingue \/ Anglais courant<\/li><li><b>Exp\u00e9rience <\/b>significative de 4-5 ans sur un poste similaire, une connaissance en comptabilit\u00e9 serait un plus.<\/li><li>Ma\u00eetrise de la bureautique (Excel, Powerpoint)<\/li><li><b>Personnalit\u00e9<\/b> : proactif, rigoureux, autonome, r\u00e9actif et agile intellectuellement<\/li><\/ul><p><\/p><p><b><u>Ce que nous vous offrons :<\/u><\/b><\/p><ul><li>Un poste cl\u00e9 en CDD de 7 mois au sein d&#39;une entreprise internationale et leader de son march\u00e9\u00a0;<\/li><li>Un environnement de travail stimulant et bienveillant, au sein de locaux neufs et conviviaux situ\u00e9s \u00e0 Paris (17\u00e8me)<\/li><li>Un statut de cadre au forfait jours et RTT\u00a0;<\/li><li>Une prise en charge de la mutuelle \u00e0 hauteur de 75%\u00a0;<\/li><li>Des tickets restaurants\u00a0;<\/li><li>Enfin, vous b\u00e9n\u00e9ficierez \u00e9galement de conditions de travail agr\u00e9ables ainsi que d&#39;une organisation du travail vous permettant de t\u00e9l\u00e9travailler 2 \u00e0 3 jours par semaine.<\/li><\/ul><p><\/p><div><p><i><b>Venez nous rejoindre pour contribuer \u00e0 notre r\u00e9ussite collective et saisir l\u2019opportunit\u00e9 d\u2019appr\u00e9hender la structure d\u2019un grand groupe 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data-settings=\"{&quot;template_id&quot;:56,&quot;_skin&quot;:&quot;post&quot;,&quot;slides_to_show&quot;:&quot;3&quot;,&quot;slides_to_show_tablet&quot;:&quot;2&quot;,&quot;slides_to_show_mobile&quot;:&quot;1&quot;,&quot;slides_to_scroll&quot;:&quot;1&quot;,&quot;edit_handle_selector&quot;:&quot;.elementor-loop-container&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;speed&quot;:500,&quot;pagination&quot;:&quot;bullets&quot;,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"loop-carousel.post\">\n\t\t\t\t\t\t\t<div class=\"swiper 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elementor-element-194baf3 e-con-full e-flex e-con e-child\" data-id=\"194baf3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a3ba00 elementor-widget elementor-widget-image\" data-id=\"3a3ba00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal.webp\" class=\"attachment-large size-large wp-image-595\" alt=\"\u30d3\u30e9\u30eb\u3001\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\uff08\u30c8\u30eb\u30b3\uff09\" srcset=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal.webp 450w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal-300x300.webp 300w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal-150x150.webp 150w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d02317 e-con-full e-flex e-con e-child\" data-id=\"5d02317\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45b647f elementor-widget elementor-widget-text-editor\" data-id=\"45b647f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\u30d3\u30e9\u30eb\u3001\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\uff08\u30c8\u30eb\u30b3\uff09\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d7f317 elementor-widget elementor-widget-theme-post-content\" data-id=\"6d7f317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t\t\n<p>\u79c1\u306f2021\u5e742\u6708\u306b\u30ab\u30b9\u30bf\u30de\u30fc\u4ee3\u8868\u3068\u3057\u3066\u5f53\u793e\u3067\u50cd\u304d\u59cb\u3081\u307e\u3057\u305f\u3002\u540c\u5e74\u3001\u521d\u3081\u3066\u54c1\u8cea\u30b9\u30da\u30b7\u30e3\u30ea\u30b9\u30c8\u30a2\u30b7\u30b9\u30bf\u30f3\u30c8\u306b\u6607\u9032\u3057\u307e\u3057\u305f\u30022022\u5e74\u306b\u306f\u30c1\u30fc\u30e0\u30ea\u30fc\u30c0\u30fc\u306b\u306a\u308a\u30012023\u5e74\u306b\u306f\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u30012024\u5e74\u306b\u306f\u30b7\u30cb\u30a2\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u306b\u6607\u9032\u3057\u307e\u3057\u305f\u3002\u79c1\u304c\u81ea\u5206\u306e\u30ad\u30e3\u30ea\u30a2\u306e\u8ecc\u8de1\u3092\u5171\u6709\u3059\u308b\u7406\u7531\u306f\u3001\u5f53\u793e\u304c\u63d0\u4f9b\u3059\u308b\u30e6\u30cb\u30fc\u30af\u306a\u30ad\u30e3\u30ea\u30a2\u306e\u6a5f\u4f1a\u3092\u5f37\u8abf\u3059\u308b\u305f\u3081\u3067\u3059\u3002\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u306e\u7d99\u7d9a\u7684\u306a\u30b5\u30dd\u30fc\u30c8\u3092\u53d7\u3051\u3001\u79c1\u306f\u5c02\u9580\u7684\u306b\u3082\u500b\u4eba\u7684\u306b\u3082\u6210\u9577\u3059\u308b\u30c1\u30e3\u30f3\u30b9\u3092\u5f97\u307e\u3057\u305f\u3002 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data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen.webp\" class=\"attachment-large size-large wp-image-629\" alt=\"\u30cb\u30b9\u30ea\u30fc\u30f3\u3001\u30b3\u30f3\u30c6\u30f3\u30c4\u30e2\u30c7\u30ec\u30fc\u30b7\u30e7\u30f3\u30a2\u30c9\u30d0\u30a4\u30b6\u30fc\uff08\u30e8\u30eb\u30c0\u30f3\uff09\" srcset=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen.webp 450w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen-300x300.webp 300w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen-150x150.webp 150w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d02317 e-con-full e-flex e-con e-child\" data-id=\"5d02317\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45b647f elementor-widget elementor-widget-text-editor\" data-id=\"45b647f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\u30cb\u30b9\u30ea\u30fc\u30f3\u3001\u30b3\u30f3\u30c6\u30f3\u30c4\u30e2\u30c7\u30ec\u30fc\u30b7\u30e7\u30f3\u30a2\u30c9\u30d0\u30a4\u30b6\u30fc\uff08\u30e8\u30eb\u30c0\u30f3\uff09\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d7f317 elementor-widget elementor-widget-theme-post-content\" data-id=\"6d7f317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t\t\n<p>Concentrix\u3067\u306e\u52e4\u52d9\u4e2d\u3001\u5206\u6790\u529b\u3068\u554f\u984c\u89e3\u6c7a\u529b\u3092\u78e8\u304d\u3001\u8907\u96d1\u306a\u30b3\u30f3\u30c6\u30f3\u30c4\u30e2\u30c7\u30ec\u30fc\u30b7\u30e7\u30f3\u306e\u30bf\u30b9\u30af\u3092\u975e\u5e38\u306b\u52b9\u7387\u7684\u306b\u51e6\u7406\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u80fd\u529b\u3082\u5411\u4e0a\u3057\u3001\u30c1\u30fc\u30e0\u3068\u3088\u308a\u52b9\u679c\u7684\u306b\u5354\u529b\u3057\u3001\u660e\u78ba\u306a\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u63d0\u4f9b\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u307e\u305f\u3001\u7d30\u90e8\u306b\u76ee\u3092\u5149\u3089\u305b\u308b\u30b9\u30ad\u30eb\u3082\u767a\u5c55\u3055\u305b\u3001\u30b3\u30f3\u30c6\u30f3\u30c4\u304c\u6700\u9ad8\u306e\u6b63\u78ba\u6027\u3068\u54c1\u8cea\u57fa\u6e96\u3092\u6e80\u305f\u3057\u3066\u3044\u308b\u3053\u3068\u3092\u78ba\u5b9f\u306b\u3057\u3066\u3044\u307e\u3059\u3002 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data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas.webp\" class=\"attachment-large size-large wp-image-663\" alt=\"\u30a8\u30cd\u30a2\u30b9\u3001\u30c1\u30fc\u30e0\u30ea\u30fc\u30c0\u30fc\uff08\u30d6\u30e9\u30b8\u30eb\uff09\" srcset=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas.webp 450w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas-300x300.webp 300w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas-150x150.webp 150w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d02317 e-con-full e-flex e-con e-child\" data-id=\"5d02317\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45b647f elementor-widget elementor-widget-text-editor\" data-id=\"45b647f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\u30a8\u30cd\u30a2\u30b9\u3001\u30c1\u30fc\u30e0\u30ea\u30fc\u30c0\u30fc\uff08\u30d6\u30e9\u30b8\u30eb\uff09\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d7f317 elementor-widget elementor-widget-theme-post-content\" data-id=\"6d7f317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t\t\n<p>\u79c1\u306b\u3068\u3063\u3066\u3001Concentrix\u3067\u50cd\u304f\u3053\u3068\u306f\u975e\u5e38\u306b\u3084\u308a\u304c\u3044\u304c\u3042\u308a\u307e\u3059\u3002\u3053\u3053\u306f\u79c1\u304c\u30d7\u30ed\u30d5\u30a7\u30c3\u30b7\u30e7\u30ca\u30eb\u3068\u3057\u3066\u6210\u9577\u3057\u305f\u5834\u6240\u3067\u3001\u3059\u3067\u306b3\u56de\u3082\u6210\u9577\u3057\u3001\u3055\u3089\u306b\u6210\u9577\u3067\u304d\u308b\u3068\u611f\u3058\u3066\u3044\u307e\u3059\u3002\u81ea\u5206\u306e\u53ef\u80fd\u6027\u3092\u4fe1\u3058\u3001\u76ee\u6a19\u3092\u8ffd\u3044\u6c42\u3081\u3066\u304f\u3060\u3055\u3044\u3002\u3053\u3053\u3067\u306f\u6210\u9577\u3067\u304d\u307e\u3059\u3002\u79c1\u306fConcentrix\u3067\u50cd\u304f\u3053\u3068\u304c\u5927\u597d\u304d\u3067\u3059\u3002Concentrix\u3092\u5b9a\u7fa9\u3059\u308b\u8a00\u8449\u306f\u300c\u6a5f\u4f1a\u300d\u3067\u3059\u3002    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