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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. <\/span><br \/><br \/><span>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/span><br \/><br \/><span>The Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.<\/span><br \/><br \/><span>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. 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Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. 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Dann sind wir jetzt dran &ndash; lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<h3><strong><br \/>Deine Aufgaben<\/strong><\/h3>\\n<p data-pm-slice=\\\"1 4 []\\\">Als&nbsp;Kundenbetreuer (m\/w\/d) im Depot-Bereich f&uuml;r Union Investment&nbsp;in unserem Team wirst du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Kundenanfragen und -w&uuml;nsche<strong>&nbsp;als erster Ansprechpartner im Investmentbereich&nbsp;<\/strong>bearbeiten und je nach Bedarf und Situation darauf reagieren.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>&Uuml;ber unterschiedliche Kan&auml;le (z.B. per&nbsp;Telefon, Mail oder Chat)&nbsp;mit den Kunden kommunizieren, um ein&nbsp;<strong>optimales Kundenerlebnis<\/strong>&nbsp;zu gew&auml;hrleisten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Souver&auml;n telefonisch den&nbsp;<strong>Kauf&nbsp;<\/strong>und&nbsp;<strong>Verkauf&nbsp;<\/strong>von bestehenden Fonds f&uuml;r den Kunden abwickeln.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>verschiedenste Themen im&nbsp;<strong>Depot<\/strong>- und&nbsp;<strong>Riesterbereich&nbsp;<\/strong>von Anfang bis zum Ende betreuen und die&nbsp;<strong>abschlie&szlig;ende Dokumentation<\/strong>&nbsp;in der Kundendatenbank vornehmen. Abwechslung garantiert!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>in einer&nbsp;<strong>umfangreichen<\/strong>&nbsp;<strong>Einschulung&nbsp;<\/strong>nicht nur f&uuml;r deinen Job, sondern auch f&uuml;r dich selbst viel dazulernen:<\/p>\\n<\/li>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Welche Grundlagen muss man rund um das Aktiengesch&auml;ft wissen?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Was sind Fonds und wie funktionieren Transaktionen von Fonds?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Was muss man beim Fondsmanagement beachten und was f&uuml;r Versteuerungen gibt es?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Welche Arten von Geldanlagen gibt es?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Was sind Riester-Anlagen und was gilt es hier zu beachten? (Dieses Thema wird erst im zweiten Schritt geschult.)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wie kann ich mit positiver Kommunikation im Support &uuml;berzeugen?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wie meistere ich auch schwierige Gespr&auml;chssituationen?<\/p>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<h3><strong>Dein Profil<\/strong><\/h3>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ein&nbsp;<strong>Kommunikationstalent<\/strong>&nbsp;mit Serviceorientierung bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Gro&szlig;es&nbsp;<strong>Interesse an Investment Fonds<\/strong>&nbsp;hast.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Die&nbsp;<strong>Servicezeiten<\/strong>&nbsp;(Montag &ndash; Freitag von 08:00 - 18:00 Uhr)<strong>&nbsp;flexibel abdecken&nbsp;<\/strong>kannst.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sicher<\/strong> im Umgang <strong>mit dem PC<\/strong> bist.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wohnhaft in\u202f<strong>Deutschland<\/strong>\u202fbist. Bewerber aus Sachsen,\u202fHessen und Hamburg k&ouml;nnen leider nicht ber&uuml;cksichtigt werden.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Die\u202f<strong>Anforderungen an einen Remote-Arbeitsplatz erf&uuml;llen<\/strong>\u202fkannst.\u202f<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereit bist, dich kontinuierlich weiterzuentwickeln.<\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 3 []\\\">Idealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereits&nbsp;<strong>Erfahrung im Kundenservice, als Bankkaufmann\/-kauffrau oder in der Finanzberatung.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Kenntnisse im Bereich Investment Fonds.<\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<h3><strong>Unsere Benefits<\/strong><\/h3>\\n<p data-pm-slice=\\\"1 3 []\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <strong>unbefristeten Arbeitsvertrag<\/strong> setzen.<\/p>\\n<\/li>\\n<li>Wir bieten dir einen\u202f<strong>100% Homeoffice-Arbeitsplatz<\/strong>\u202fab deinem 1. Arbeitstag an. Die n&ouml;tige Hardware erh&auml;ltst du per Post.&nbsp;<\/li>\\n<li class=\\\"css-v55p23\\\">Starte in\u202f<strong>Voll- oder Teilzeit<\/strong> (ab 30 Std.\/Woche) bei uns durch. <strong>Die Wochenenden sind frei und geh&ouml;ren dir!<\/strong><\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{}]\\\"><strong>Splittschichten <\/strong>nach Absprache, sodass du deine Arbeitszeit flexibel innerhalb der &Ouml;ffnungszeiten aufteilen kannst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mit <strong>bis zu 30 Urlaubstagen<\/strong> sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem <strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong> ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Erhalte eine <strong>attraktive Pr&auml;mie von 600&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Eine Vielzahl an <strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Halte dich fit &ndash; nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine <strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig &ndash; erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h3><strong>Du willst mit uns durchstarten?<\/strong><\/h3>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort:<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">100% Homeoffice - deutschlandweit<\/p>\\n<p>Internes Stellenk&uuml;rzel: R1730029<\/p>\\n<div>\\n<h4><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/h4>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<h4><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/h4>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#WAH<br \/>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"563810108\",\"location\":\"N\u00fcrnberg, Bayern\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-12T10:52:37.266+02:00\",\"created_at\":\"2026-05-12T10:34:17.902+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MjA?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MjA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"de\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1745\",\"campaign_id\":\"679\",\"campaign_title\":\"SumUp \/ Italian \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Agent (Italian-speaking) - POS System Solutions\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Support Agent in Porto, Portugal <\/strong>you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you'll have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>As a Customer Support Agent, you will:<\/p>\\n<ul>\\n<li>Be the voice of our company &ndash; the direct link to our customers<\/li>\\n<li>Take care of our Italian-speaking customers by phone, email, chat and social media&nbsp;channels<\/li>\\n<li>Support competently our merchants for all questions and inquiries about our product&nbsp;and service<\/li>\\n<li>Work on the optimisation of all processes related to our customers, to&nbsp;<br \/>constantly increase the happiness of our merchants<\/li>\\n<li>Work with other departments together, for example, Sales and Marketing<\/li>\\n<li>You will be part of an international and multilingual team<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in<strong> Italian (C1) <\/strong><\/li>\\n<li>Have an advanced level of <strong>English (B2)<\/strong><\/li>\\n<li>Have strong communication skills: approachable, patient and customer-oriented<\/li>\\n<li>Have a high level of empathy: providing excellent, customer-friendly service is your top priority<\/li>\\n<li>Are capable of managing escalation processes and resolving complex issues<\/li>\\n<li>Have prior experience as customer support<\/li>\\n<li>Are familiar with omnichannel support (phone, chat, e-mail) and ability to work with many tools at once and are proficient in using a smartphone, tablet and computers<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work in a central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"335992240\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T11:02:11.107+01:00\",\"created_at\":\"2026-05-12T10:07:51.279+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Nzk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Nzk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1746\",\"campaign_id\":\"678\",\"campaign_title\":\"Avalon RCC \/ Italian \/ WAH \/ Lisbon \",\"campaign_type\":\"job_application\",\"job_title\":\"Inbound Sales Advisor (Italian-speaking) \u2013 Leading Tech Brand\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;<\/strong><strong>Inbound Sales Advisor <\/strong><strong>in Portugal (Full Remote)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>This role goes beyond traditional customer service or sales &mdash; it&rsquo;s an opportunity to build a career while representing a leading global technology brand, where innovation, performance, and customer experience come together seamlessly.<\/strong><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Inbound Sales Advisor, you will:<\/p>\\n<ul>\\n<li>Handle inbound customer calls professionally and efficiently.<\/li>\\n<li>Identify customer needs through effective questioning and active listening.<\/li>\\n<li>Recommend the most suitable products based on usage, budget and preferences.<\/li>\\n<li>Promote complete solutions through upsell, cross-sell and accessory attach.<\/li>\\n<li>Explain product differences, compatibility and key benefits clearly.<\/li>\\n<li>Handle objections with confidence and guide customers toward purchase decisions.<\/li>\\n<li>Achieve KPIs including client satisfaction, attach and compliance.<\/li>\\n<li>Record customer interactions accurately in internal systems.<\/li>\\n<li>Keep up to date with product launches.<\/li>\\n<li>Deliver a premium brand experience in every interaction.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li><strong>Have fluency in Italian (C1), with a good level of English for internal communication.<\/strong><\/li>\\n<li>Have previous experience in sales, customer service, or contact center environments.<\/li>\\n<li>Have strong communication and active listening skills, with confidence in sales conversations.<\/li>\\n<li>Have the ability to identify customer needs and recommend tailored, solution-based products.<\/li>\\n<li>Results-driven mindset with experience working toward targets and quality standards.<\/li>\\n<li>Interest in technology, with the ability to quickly learn product knowledge and ecosystems.<\/li>\\n<li>Strong digital literacy, able to navigate multiple systems efficiently.<\/li>\\n<li>Adaptability, resilience, and accountability, with the ability to build rapport quickly and work flexible schedules.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and bonuses<\/li>\\n<li>Full Work from Home in&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\",\"ats_external_id\":\"1712040103\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T11:02:10.306+01:00\",\"created_at\":\"2026-05-12T09:56:12.812+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Nzg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Nzg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"534\",\"campaign_id\":\"221\",\"campaign_title\":\"ING Alarmlijn\",\"campaign_type\":\"job_application\",\"job_title\":\"Ontwikkel als klantenservicemedewerker bij ING Dagelijkse Bankzaken!\u202f \",\"street\":\"Eemsgolaan 9\",\"address\":\"Eemsgolaan 9\",\"city\":\"Nederland\",\"state\":null,\"postal_code\":\"9727DW\",\"region\":\"Nederland\",\"country\":\"Netherlands\",\"short_description\":\"Ben jij klaar om te groeien in een uitdagende functie bij een topbank? \",\"long_description\":\"<h2>Wat ga je doen in deze functie?<\/h2>\\n<p>In deze rol ben je 24\/7 via de telefoon, in contact met particuliere klanten. Bij de alarmlijn ondersteun je klanten die bijvoorbeeld hun pas zijn kwijtgeraakt of per ongeluk hun (digitale) gegevens hebben gedeeld, met alle mogelijke gevolgen van dien. Je begrijpt dat zulke situaties bij klanten veel stress kunnen veroorzaken. Jouw taak is om snel te beoordelen of er een (financieel) risico is en indien nodig actie te ondernemen. Daarom zoeken we collega's die sterk zijn in empathie, analytische vaardigheden en heldere communicatie.<\/p>\\n<p>Het aanvragen van een VOG is verplicht. Deze moet binnen zes weken aangeleverd zijn.&nbsp;<\/p>\\n<h2>Wat krijg je van ons?<\/h2>\\n<ul>\\n<li>Een startsalaris van &euro;15,28 per uur (vanaf 21 jaar) en een opbouw van 6,2% pensioen.<br \/><em>De mogelijkheid om inclusief vakantiegeld uit te betalen kan worden aangevraagd.<\/em><\/li>\\n<li>Flexibele werktijden binnen de 24\/7 openingstijden;<\/li>\\n<li>WFT Basis module die je op onze kosten mag behalen;&nbsp;<\/li>\\n<li>Een reiskostenvergoeding of OV-vergoeding vanaf 10km;<\/li>\\n<li>Gratis fruit op kantoor, winacties en mooie extra&rsquo;s!<\/li>\\n<\/ul>\\n<h2>Wat vragen wij van jou?<\/h2>\\n<p>\ud83c\udf1f Je voelt je thuis in een werkweek van minimaal 18 uur.<\/p>\\n<p>\ud83c\udf93 MBO 4 werk- en denkniveau is jouw startpunt.<\/p>\\n<p>\ud83c\udfaf&nbsp; Jouw talent? Je kunt goed luisteren en je hebt het vermogen om complexe informatie helder en begrijpelijk over te brengen.&nbsp;<\/p>\\n<p>\ud83d\udcc5 Een betaalde voltijd training van 7 werkdagen tussen maandag en vrijdag past precies in je agenda.<\/p>\\n<p>\ud83d\udee0\ufe0f Een echte multitasker die graag een stapje extra zet voor klanten. Anderen helpen boven en voorbij WOW past perfect bij wie we zijn.<\/p>\\n<h2>Solliciteer direct!<\/h2>\\n<p>Benieuwd naar deze uitdaging? klik op de knop om direct te solliciteren of neem contact op met Suzanne Starke via <a href=\\\"mailto:suzanne.starke@concentrix.com\\\">suzanne.starke@concentrix.com<\/a> &ndash; 06-23311231.<\/p>\",\"ats_external_id\":\"552393749\",\"location\":\"Nederland, Nederland\",\"job_type\":\"\",\"salary\":\"15.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-12T09:21:09.743+02:00\",\"created_at\":\"2026-05-12T09:15:55.205+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"nl\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"909\",\"campaign_id\":\"18629\",\"campaign_title\":\"Specialist, Customer Acquisition R1728590\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Acquisition Specialist\",\"street\":\"USA Nashville - 621 Mainstream Drive\",\"address\":\"USA Nashville - 621 Mainstream Drive\",\"city\":\"Nashville\",\"state\":\"Tennessee\",\"postal_code\":\"37228\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"The Customer Acquisition Specialist engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p><b>A NEW CAREER POWERED BY YOU<\/b><\/p><p><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201c<b>World\u2019s Best Workplaces<\/b>,\u201d \u201c<b>Best Company Culture<\/b>,\u201d and \u201c<b>Best Companies for Career Growth<\/b><span>\u201d<\/span> awards every year? Then <span>a <\/span>Customer Acquisition Specialist position at Concentrix is just the right place for you!<\/p><p><\/p><p>As <span>a<\/span> Customer Acquisition Specialist, you\u2019ll join an organically diverse team from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p><p><\/p><p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/b><\/p><p><br \/>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE <span>Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/p><p><\/p><p><b>WHAT YOU WILL DO IN THIS ROLE\u00a0 <\/b><\/p><p><\/p><p>As <span>a <\/span>Customer Acquisition Specialist, you will:<\/p><ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><li>Deliver expert customer experiences\u2026with a smile.<br \/>\u00a0<\/li><\/ul><p><b>YOUR QUALIFICATIONS<\/b><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Acquisition Specialist role include:<\/p><ul><li>Hybrid role - Must be flexible to transport to Nashville, TN location<\/li><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Must be able to transport to Nashville, TN location<\/li><li>Experience or willingness to work from home<\/li><li>Proficiency in fast-paced multi-tasking<\/li><li>Eagerness to learn new technologies<\/li><li>Must reside in the United States and have a valid U.S. address for residence<\/li><\/ul><p><\/p><p><b>WHAT\u2019S IN IT FOR YOU<\/b><br \/>\u00a0<\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li>The base salary <span>range<\/span> for this position is <span>$16.49- $21.64\/hr.<\/span> (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), <span>401(k) retirement plan<\/span>, paid time off and holidays, and paid training days.<\/li><li>DailyPay enrollment option to access pay &#34;early,&#34; when you want it<\/li><li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, <span>LGBTQ&#43;<\/span> Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li><li>Health and wellness programs with trained partners to help promote a healthy you<\/li><li>Mentorship programs that support your rewarding career journey\u00a0<\/li><li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li><li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li><li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li><\/ul><p><\/p><p><b>REIMAGINE THE BEST VERSION OF YOU!\u00a0 <\/b><br \/>\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>JOB AVAILABILITY<\/b><\/p><p><\/p><p>This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.\u00a0 The deadline to apply for this position is: June 9, 2026<\/p><p><\/p><p><b>ACKNOWLEDGEMENTS:<\/b><\/p><p><\/p><p><b>Physical and Mental Requirements<br \/>\u00a0<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>\u00a0<\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">English<\/a><\/li><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">Spanish<\/a><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>\u00a0<\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>\u00a0<\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. 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1st Floor, 44-45 Great Marlborough Street\",\"address\":\"GBR London - 1st Floor, 44-45 Great Marlborough Street\",\"city\":\"London\",\"state\":\"London\",\"postal_code\":\"W1F 7JL\",\"region\":null,\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"\",\"long_description\":\"<p>Office Co-Ordinator \u2013 London<br \/>\u00a0<\/p><p><b>Location: <\/b>1st Floor, 44-45 Great Marlborough Street<\/p><p><b>Working pattern:<\/b> Onsite 4 days per week (8:00\u201317:00), 1 day remote<\/p><p><b>Contract Type:<\/b> Full-time<\/p><p><\/p><p>We are looking for a highly organised and proactive Office Co-Ordinator to support the smooth and professional day-to-day running of our London office.<\/p><p>This is a visible and trusted role that provides administrative and operational support across the business, working closely with executive leadership, internal teams and external suppliers. The role offers the opportunity to gain exposure to the wider organisation and contribute beyond core office management responsibilities.<br \/>\u00a0<\/p><p>This role is ideal for an Office Co-Ordinator who is ready to take the next step and gain greater ownership of an office environment. It offers strong exposure to senior stakeholders and the chance to build experience for progression into a standalone office management or broader operational role.<\/p><p><b>What you will do in this role<\/b><span>\u00a0<\/span><br \/>\u00a0<\/p><p>As an\u00a0<span>Office Co-Ordinator you will:<\/span><span>\u00a0<\/span><\/p><ul><li><p>Manage the daily operation of the London office.<\/p><\/li><li><p>Help maintain a welcoming, safe and efficient workplace.<\/p><\/li><li><p>Oversee facilities coordination, meeting rooms, visitor management and front-of-house activity.<\/p><\/li><li><p>Build and manage relationships with landlords, building management and office suppliers.<\/p><\/li><li><p>Support contract management, renewals, invoices and budgets.<\/p><\/li><li><p>Identify opportunities to improve service quality and value for money.<\/p><\/li><li><p>Provide support to the Senior Executive Assistant and senior leaders.<\/p><\/li><li><p>Process expenses, assist with travel arrangements, book restaurant reservations and print documentation.<\/p><\/li><li><p>Coordinate internal and external meetings, events and engagement activities.<\/p><\/li><li><p>Support collaboration, workplace culture and the overall employee experience.<\/p><\/li><li><p>Assist with onboarding, including IT and equipment setup, building access and inductions.<\/p><\/li><li><p>Maintain accurate records and documentation.<\/p><\/li><li><p>Support internal controls, audits and governance requirements.<\/p><\/li><li><p>Build strong relationships across operations and wider business teams.<\/p><\/li><li><p>Contribute to internal projects, process improvements and broader business activity as the role develops.<br \/>\u00a0<\/p><\/li><\/ul><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><span><span>Concentrix is a great match if you:<\/span><\/span><span>\u00a0<\/span><\/p><ul><li><p>Previous experience in an office management, office co-ordinator, or executive\/personal assistant role within a professional environment.<\/p><\/li><li><p>Strong organisational skills with the ability to manage multiple priorities.<\/p><\/li><li><p>Ability to work proactively and with a high degree of autonomy.<\/p><\/li><li><p>Strong written, numerical and administrative capability.<\/p><\/li><li><p>High attention to detail.<\/p><\/li><li><p>Confident using Microsoft 365.<\/p><\/li><li><p>Experience with Workday or similar systems is desirable.<\/p><\/li><li><p>Personable, professional and confident working with stakeholders at all levels.<\/p><\/li><li><p>Strong judgement, discretion and problem-solving ability.<\/p><\/li><li><p>Solutions-focused and comfortable taking initiative.<\/p><\/li><li><p>Open to learning, receptive to feedback and motivated to develop professionally<br \/>\u00a0<\/p><\/li><\/ul><p><b>What\u2019s<span>\u00a0in it for you<\/span><\/b>\u00a0<\/p><p><span><span>In this role, we offer benefits that help you support your unique lifestyle:<\/span><\/span>\u00a0<\/p><p><\/p><ul><li><p>Competitive salary package<\/p><\/li><li><p>Up to 28 days annual leave plus public holidays<\/p><\/li><li><p>1 day hybrid working<\/p><\/li><li><p>Pension contribution and standard company benefits<\/p><\/li><li><p>A supportive and inclusive environment<\/p><\/li><li><p>Clear opportunity for development and progression<br \/>\u00a0<\/p><\/li><\/ul><p><b>Power the best version of you!<\/b>\u00a0<\/p><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;\u00a0<\/span><span>game-changers<\/span><span>\u00a0around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/span><\/span>\u00a0<\/p><p>\u00a0\u00a0<\/p><p><span><span><b>Concentrix is an equal opportunity employer.<\/b><\/span><\/span>\u00a0<br \/>\u00a0<\/p><p><span><span><i>Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race,\u00a0<\/i><\/span><i><span>colour<\/span><span>, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability\u00a0<\/span><span>status<\/span><span>\u00a0or any other legally protected characteristic.<\/span><\/i><\/span>\u00a0<\/p><p><\/p>\",\"ats_external_id\":\"R1729627\",\"location\":\"London, London\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-11T20:07:17.995+08:00\",\"created_at\":\"2026-05-11T20:06:15.328+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODU4OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GBR-London---1st-Floor-44-45-Great-Marlborough-Street\/Office-Co-Ordinator_R1729627\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Administrative Support\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"London\",\"state\":\"London\",\"country\":{\"wid\":\"29247e57dbaf46fb855b224e03170bc7\",\"iso2\":\"GB\",\"iso3\":\"GBR\",\"descriptor\":\"United Kingdom\",\"iso_numeric\":\"826\"},\"postal_code\":\"W1F 7JL\",\"primary_location\":{\"id\":\"GB-LON-GREAT-01\",\"wid\":\"c26c745aa4a0101d47a06ac12df90000\",\"descriptor\":\"GBR London - 1st Floor, 44-45 Great Marlborough Street\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"zoe.brogan@concentrix.com\"},\"first_name\":\"Brogan, Zoe\"},\"categories\":[{\"descriptor\":\"CF Administrative Support\"}],\"recruiters\":[{\"id\":\"101344187\",\"wid\":\"132e84cf16c701203e119fa8c7248347\",\"descriptor\":\"Zoe Brogan (101344187)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1047\",\"descriptor\":\"Administrative Assistant I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371980\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GBR-London---1st-Floor-44-45-Great-Marlborough-Street\/Office-Co-Ordinator_R1729627\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GBR-London---1st-Floor-44-45-Great-Marlborough-Street\/Office-Co-Ordinator_R1729627\/apply\",\"job_requisition_id\":\"R1729627\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"rhianna.claridge@concentrix.com\"},\"first_name\":\"Rhianna Claridge (102833205)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1729627\",\"wid\":\"11279a3178e710071c13eeb696370000\",\"descriptor\":\"Office Co-Ordinator\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1830\",\"campaign_id\":\"334\",\"campaign_title\":\"R1674386 Conseiller Client (F\/H) - Service Client - Agadir - Anglais (permanente)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (M\/F) - Customer Service - Agadir - English Speaker\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Join a Team That Turns Every Call into an Opportunity! \ud83c\udfaf\",\"long_description\":\"<h3>Who Are We?<\/h3>\\n<p class=\\\"isSelectedEnd\\\">Concentrix is a global company operating in more than 70 countries worldwide. We specialize in enhancing customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.<\/p>\\n<h2>Your Mission as a Customer Service Advisor<\/h2>\\n<p class=\\\"isSelectedEnd\\\">As a Customer Service Advisor, you will play a key role by:<\/p>\\n<ul data-spread=\\\"false\\\">\\n<li><strong>Meeting customer needs:<\/strong> Delivering high-quality service by responding to customer inquiries via phone, email, or chat.<\/li>\\n<li><strong>Resolving issues:<\/strong> Identifying and handling customer requests or complaints to ensure customer satisfaction.<\/li>\\n<li><strong>Building customer loyalty:<\/strong> Providing personalized solutions to strengthen customer trust and retention.<\/li>\\n<li><strong>Contributing to continuous improvement:<\/strong> Sharing customer feedback to help optimize our services and processes.<\/li>\\n<\/ul>\\n<h2>What We Offer<\/h2>\\n<p class=\\\"isSelectedEnd\\\">At Concentrix, recognizing and rewarding our talents is a top priority. Here are the unique benefits we offer to value your contribution:<\/p>\\n<h3>Attractive Compensation &amp; Bonuses<\/h3>\\n<ul data-spread=\\\"false\\\">\\n<li>Language bonus dedicated to our multilingual Game-Changers.<\/li>\\n<li>Attendance bonus starting from the 12th month and motivating performance bonuses.<\/li>\\n<li>Special Eid Al Adha bonus.<\/li>\\n<\/ul>\\n<h3>Outstanding Social Benefits<\/h3>\\n<ul data-spread=\\\"false\\\">\\n<li>Comprehensive health insurance and supplementary retirement plan after one year.<\/li>\\n<li>Flexible working hours with the possibility of remote work after the integration period.<\/li>\\n<li>Free access to our gym facilities.<\/li>\\n<li>Company transportation provided to ensure safe and convenient commuting.<\/li>\\n<li>Continuous training programs to help you develop your skills and gain new knowledge relevant to the role.<\/li>\\n<\/ul>\\n<h3>A Dynamic Work Environment<\/h3>\\n<ul data-spread=\\\"false\\\">\\n<li>Themed events and gifts throughout the year to strengthen team spirit and employee engagement.<\/li>\\n<\/ul>\\n<h2>The Profile of Our Game-Changers<\/h2>\\n<p class=\\\"isSelectedEnd\\\">We are looking for talents who:<\/p>\\n<ul data-spread=\\\"false\\\">\\n<li>Have an excellent command of English, both written and spoken. \ud83d\udde3\ufe0f<\/li>\\n<li>Possess strong communication skills, are organized, autonomous, and maintain a positive attitude. \ud83d\udca1<\/li>\\n<li>Are comfortable using digital tools and naturally curious about adopting new technologies. \ud83d\udda5\ufe0f<\/li>\\n<li>Embrace challenges enthusiastically and are passionate about customer satisfaction. \ud83c\udf1f<\/li>\\n<\/ul>\\n<h2>Our Recruitment Process<\/h2>\\n<h3>1. Online Assessments (1 hour)<\/h3>\\n<p class=\\\"isSelectedEnd\\\">Once your application is received, you will receive an email inviting you to complete a series of online assessments. These interactive evaluations are designed to highlight your language, technical, and personality skills &mdash; a key step to better understand your potential and help you stand out!<\/p>\\n<h3>2. Phone Interview<\/h3>\\n<p class=\\\"isSelectedEnd\\\">An exploratory conversation with a member of our recruitment team to introduce you to Concentrix and confirm the alignment between your profile and the role.<\/p>\\n<h3>3. Face-to-Face Interview<\/h3>\\n<p class=\\\"isSelectedEnd\\\">An in-depth discussion to validate your skills and align your ambitions with our company culture.<\/p>\\n<h2>Ready to Take on the Challenge?<\/h2>\\n<p>Join the Concentrix adventure &mdash; where innovation and excellence come together! \ud83d\ude80<\/p>\",\"ats_external_id\":\"807460794\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-12T01:59:08.333+02:00\",\"created_at\":\"2026-05-11T16:13:16.390+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzQ?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzQ\/apply?\",\"head_count\":\"6000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1747\",\"campaign_id\":\"663\",\"campaign_title\":\"BNP \/ French \/ Braga \/ ad in French\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (Francophone) - Domaine bancaire\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Es-tu &agrave; la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Repr&eacute;sentant du Service Client&egrave;le au Portugal (sur site<\/strong>), tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que repr&eacute;sentant du service &agrave; la client&egrave;le au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>R&eacute;pondre aux demandes de nos clients par t&eacute;l&eacute;phone, sur l&rsquo;utilisation de leur cr&eacute;dit en cours, et\/ou sur toute demande li&eacute;e &agrave; un nouveau projet,&nbsp;<\/li>\\n<li>Analyser les besoins de nos clients et personnaliserez la relation pour mieux cerner leurs attentes, les rassurer et les accompagner afin de leur proposer l&rsquo;offre de financement la mieux adapt&eacute;e,&nbsp;<\/li>\\n<li>D&eacute;velopper une relation durable et de qualit&eacute; pour enrichir le portefeuille Clients dans le cadre de notre enjeu d&rsquo;Excellence relationnelle,&nbsp;<\/li>\\n<li>Optimiser chaque contact (appels entrants et sortants) en faisant du rebond commercial,<\/li>\\n<li>G&eacute;rer les dossiers confi&eacute;s dans le respect des proc&eacute;dures et des r&egrave;gles de s&eacute;curit&eacute;, en d&eacute;montrant un comportement exemplaire notamment en mati&egrave;re de rigueur et d&rsquo;int&eacute;grit&eacute;.<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T'as un niveau &eacute;lev&eacute; de Fran&ccedil;ais (&eacute;crit et oral)<\/li>\\n<li>T'as d&rsquo;excellentes comp&eacute;tences en r&eacute;daction et communication<\/li>\\n<li>T'es proactif, ax&eacute; sur les r&eacute;sultats, motiv&eacute; et capable de travailler en &eacute;quipe<\/li>\\n<li>T'as une exp&eacute;rience ant&eacute;rieure dans des institutions financi&egrave;res \/ bancaires est un plus<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>Situation centrale &agrave; Braga, Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p><strong>D&eacute;couvre ta meilleure version!<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2932069677\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T13:02:16.474+01:00\",\"created_at\":\"2026-05-11T15:43:13.320+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NjM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NjM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1748\",\"campaign_id\":\"655\",\"campaign_title\":\"Audi \/ Dutch \/ WAH \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Service Representative (Dutch-speaking) - For Audi - Remote\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Service Representative for Audi in Portugal (Remote),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Responding to customer inquiries via phone, chat, and email, representing a leading European automotive brand with professionalism and enthusiasm. Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.<\/li>\\n<li>Collaborate with colleagues to enhance the overall customer experience.<\/li>\\n<li>Staying updated on the latest offerings, policies, and services to provide customers with accurate and timely information.<\/li>\\n<li>Exhibit warmth and enthusiasm in every customer interaction<\/li>\\n<li>Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Have a high level of Dutch (C1 written and oral) and a good level of English (B2)<\/li>\\n<li>Have 1 year of experience in a call center or customer service role, preferably in the automotive industry.<\/li>\\n<li>Are passionate about automotive topics and skilled in digital tech<\/li>\\n<li>Are strong attention to detail and organizational skills.<\/li>\\n<li>Are excellent problem-solving skills and a creative, solution-oriented mindset.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Support a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in Portugal.<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"2600884550\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-11T15:14:55.741+01:00\",\"created_at\":\"2026-05-11T15:11:24.636+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NTU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1749\",\"campaign_id\":\"651\",\"campaign_title\":\"ByteDance MPO \/ German \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Product Specialist (German-Speaking) - Digital Ads\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Technical Support Digital Ads in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a <strong>Technical Support Digital Ads<\/strong>, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience.<\/li>\\n<li>Handle and resolve end to end product troubleshooting and customer&nbsp;support&nbsp;for our client advertising products, on case volumes across email and chat channels<\/li>\\n<li>Own and drive query resolution through collaboration within house Product Operations &amp; Eng groups to resolve all types of generic, technical or product queries<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<li>Partner with inhouse technical specialists to educate advertisers on product features and common issue types<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in German (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have a degree in Marketing or related field<\/li>\\n<li>Have experience in Digital Marketing<\/li>\\n<li>Have experience on&nbsp;<strong>paid campaign management&nbsp;<\/strong> (mandatory)<\/li>\\n<li>Have experience in a Contact Centre, Service program for any Advertising Tech company<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"2423484579\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-11T14:37:51.511+01:00\",\"created_at\":\"2026-05-11T14:36:46.922+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NTE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1750\",\"campaign_id\":\"648\",\"campaign_title\":\"ByteDance MPO \/ Italian \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Product Specialist (Italian-Speaking) - Digital Ads\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Technical Support Digital Ads in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a <strong>Technical Support Digital Ads<\/strong>, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience.<\/li>\\n<li>Handle and resolve end to end product troubleshooting and customer&nbsp;support&nbsp;for our client advertising products, on case volumes across email and chat channels<\/li>\\n<li>Own and drive query resolution through collaboration within house Product Operations &amp; Eng groups to resolve all types of generic, technical or product queries<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<li>Partner with inhouse technical specialists to educate advertisers on product features and common issue types<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Italian (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have a degree in Marketing or related field<\/li>\\n<li>Have experience in Digital Marketing<\/li>\\n<li>Have experience on&nbsp;<strong>paid campaign management&nbsp;<\/strong> (mandatory)<\/li>\\n<li>Have experience in a Contact Centre, Service program for any Advertising Tech company<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"2964921083\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T08:28:01.695+01:00\",\"created_at\":\"2026-05-11T14:29:05.768+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NDg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NDg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1751\",\"campaign_id\":\"646\",\"campaign_title\":\"ByteDance MPO \/ Arabic \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Product Specialist (Arabic-Speaking) - Digital Ads\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Technical Support Digital Ads in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a <strong>Technical Support Digital Ads<\/strong>, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience.<\/li>\\n<li>Handle and resolve end to end product troubleshooting and customer&nbsp;support&nbsp;for our client advertising products, on case volumes across email and chat channels<\/li>\\n<li>Own and drive query resolution through collaboration within house Product Operations &amp; Eng groups to resolve all types of generic, technical or product queries<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<li>Partner with inhouse technical specialists to educate advertisers on product features and common issue types<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Arabic (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have a degree in Marketing or related field<\/li>\\n<li>Have experience in Digital Marketing<\/li>\\n<li>Have experience on&nbsp;<strong>paid campaign management&nbsp;<\/strong> (mandatory)<\/li>\\n<li>Have experience in a Contact Centre, Service program for any Advertising Tech company<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"2853819110\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-11T14:26:48.076+01:00\",\"created_at\":\"2026-05-11T14:16:56.368+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NDY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NDY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"250\",\"campaign_id\":\"559\",\"campaign_title\":\"Swedish | B2B Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Swedish Speaking B2B Sales Representative \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>Swedish <\/strong>and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>Swedish.<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<div class=\\\"ewa-rteLine\\\">\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Achieve revenue-based quota by selling renewals\/products\/services, may offer upsell opportunities when applicable.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Work within dedicated territory for established clients.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Provide accurate weekly\/ monthly\/ quarterly sales forecast.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Mastery of product knowledge and technical understanding of products and services to effectively assess client needs and requirements.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Successfully promote products or services for established client<\/li>\\n<li class=\\\"ewa-rteLine\\\">Guide customers through onboarding after product purchase and promote strategic adoption of product(s) enhancing the customer experience, establishing optimal usage behaviors and accelerating the customer's time to value.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Utilize data to identify &lsquo;at risk&rsquo; and adoption opportunities.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Initiate steps as needed to remediate customer concerns\/roadblocks prohibiting satisfaction or product usage.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Manage external competitive pressures and effectively handle objections to retain customers or win new customers.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Manage high volume of customer contacts through phone and email each day &ndash; majority of communication is outbound.<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Work experience in sales&nbsp;<\/li>\\n<li>Fluent in\u202f <strong>Swedish <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>20-25% monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"2925681796\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-11T12:48:53.903+03:00\",\"created_at\":\"2026-05-11T12:35:22.727+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTk?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"181\",\"campaign_id\":\"782\",\"campaign_title\":\"Charge Point \/ French \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Representative with French for EV Charging Company\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div><strong>We are growing!<\/strong><br \/><br \/>Our client operates the world&rsquo;s largest and most open electric vehicle charging network. They also design, build and support the technology that powers it.<br \/><br \/><strong>Want to work on flexible shifts? Not a problem!<\/strong><br \/>Our lines are open from 3:00 PM until 6:00 AM and we offer a variety of different shifts to help you strike an excellent work-life balance!<br \/><br \/><strong>Your typical day:<\/strong><br \/>As a representative of the company, you will be expected to deliver high-quality customer service by phone. You will receive inbound calls from current and prospective customers needing real time assistance. You will provide problem resolution to the customers by preforming a question diagnosis while guiding users through step-by-step solutions. Solutions include resolving username\/password problems, uninstalling\/reinstalling mobile application, verifying proper account set up and guiding users to navigate application menus. You will provide support by clearly communicating solutions in a user-friendly, professional manner.<br \/><br \/><strong>What you need to have is:<\/strong><\/div>\\n<ul>\\n<li>Fluency in French and English, both written and verbal<\/li>\\n<li>Excellent communication and customer handling skills<\/li>\\n<li>Work experience in a customer service center is an advantage<\/li>\\n<li>Solid computer skills (MS Office, use of internet, e-mail and web-based applications)<\/li>\\n<li>Interest in technology and desire to learn new skills.<\/li>\\n<li>Be organized, have problem-solving and analytical skills&nbsp;<\/li>\\n<li>Be available to work on flexible shifts 24\/7 (including weekends and night shifts)<\/li>\\n<li>Team player with a great attitude<\/li>\\n<li>High school education<\/li>\\n<\/ul>\\n<div><strong>What do you get from us?<\/strong><\/div>\\n<ul>\\n<li>Competitive salary<\/li>\\n<li>Additional pay for night shifts<\/li>\\n<li>Virtual training and Work from Home options<\/li>\\n<li>A bright, modern and exciting place to work, with excellent staff facilities<\/li>\\n<li>Medical plan fully covered by the company<\/li>\\n<li>Transportation allowance and Life insurance<\/li>\\n<li>Various career development opportunities<\/li>\\n<li>Annual reward and recognition events<\/li>\\n<li>Holiday pay<\/li>\\n<li>Team and Concentrix events<\/li>\\n<\/ul>\\n<div><strong>Experience the power of a game-changing career&nbsp;<\/strong><br \/>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"Employer Brand Leader of the Year\\\" and \\\"Best Employer - Outsourcing\\\" year after year.<br \/><br \/>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<br \/><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/div>\",\"ats_external_id\":\"361021884\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"1636.14\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-12T02:59:02.003+03:00\",\"created_at\":\"2026-05-11T12:19:51.361+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODI?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1592\",\"campaign_id\":\"493\",\"campaign_title\":\"Advisor II, Customer Service - Bilingual R1729534\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service (German-speaking) - onsite - TR05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Customer Service (German-speaking) - onsite - TR05\",\"long_description\":\"<div><p><span><span>Are you<span>\u00a0<\/span><\/span><\/span><b><span>passionate about fashion<\/span><\/b><span><span>, obsessed with exceptional customer experience, and eager to<span>\u00a0<\/span><\/span><span>represent<\/span><span><span>\u00a0<\/span>a global luxury brand?<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Leader<\/span><span><span>\u00a0<\/span>in premium fashion and lingerie, is looking for a<span>\u00a0<\/span><\/span><\/span><b><span>Fashion Customer Representative<\/span><\/b><span><span><span>\u00a0<\/span>who embodies confidence, style, and a true customer-first mindset. This is your chance to become the voice of a brand that inspires women worldwide\u2014every interaction, every solution, every moment.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>Why<span>\u00a0<\/span><\/span><span>You\u2019ll<\/span><span><span>\u00a0<\/span>Love Working with Us<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>At Concentrix, you<span>\u00a0<\/span><\/span><span>won\u2019t<\/span><span><span>\u00a0<\/span>just answer questions \u2014<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>create memorable experiences, guide customers through our exquisite products, and become a true Brand Ambassador.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Expect a dynamic, supportive environment where your passion for fashion, communication, and customer care becomes your superpower.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>Your Day-to-Day:\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Deliver exceptional customer support through phone, email, chat, and digital channels<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Provide pre- and post-sales guidance, ensuring every customer feels valued and understood<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Maintain<\/span><span><span>\u00a0<\/span>expert knowledge of products and collections<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Log and manage all interactions within our systems, meeting<span>\u00a0<\/span><\/span><span>SLA<\/span><span><span>\u00a0<\/span>and quality standards<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Escalate issues as needed to ensure seamless customer satisfaction<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Collaborate with Team Leaders, support teammates, and attend regular meetings<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Represent the brand spirit in every interaction \u2014 confident, elegant, and customer-obsessed<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>What You Bring to the Team:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- C2 German and advanced English skills<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Experience in customer service, ideally within a Contact Centre environment<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Strong communication<\/span><span><span>\u00a0<\/span>skills \u2014 written, verbal, warm, and professional<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Ability to build rapport quickly and show genuine empathy<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Organized, reliable, and able to prioritize in a fast-paced environment<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Able to navigate decisions with both customer needs and brand guidelines in mind<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Proactive, positive, and adaptable \u2014 a true \u201ccan-do\u201d mindset<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Passion for fashion, styling, and helping customers feel their best<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<span>\u00a0<\/span><\/span><span>That\u2019s<\/span><span><span>\u00a0<\/span>why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In this role, we offer benefits that help support your<span>\u00a0<\/span><\/span><\/span><b><span>unique lifestyle:\u00a0\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Full-time contract: <\/span>Rotative Mon-Sat 09:00h to 18:00h<\/span><\/p><\/div><div><p><span><span>- Salary <\/span><\/span> <span>19.623,94<span>\u00a0<\/span><\/span><span>&#43;<span>\u00a0<\/span><\/span><span>3.300 <\/span><span><span>euros gross\/year in bonus\u00a0\u00a0<\/span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Great office location in Barcelona\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Full paid training on the company and the project<span>\u00a0<\/span><\/span><span>you&#39;ll<\/span><span><span>\u00a0<\/span>be working on\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Career development programs, specialized courses\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Experience the best version of you<\/span><span>!\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>At Concentrix, we invest in our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>because we know that when our people thrive, our clients and their customers thrive<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Concentrix is an equal opportunity employer\u00a0<\/span><\/i><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><i><span>We&#39;re<\/span><span><span>\u00a0<\/span>proudly<span>\u00a0<\/span><\/span><span>united as one<\/span><span><span>\u00a0<\/span>team, one company, globally.<span>\u00a0<\/span><\/span><span>We&#39;re<\/span><span><span>\u00a0<\/span>committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/i><span><span>\u00a0<\/span><\/span><\/p><p><span>R1729534<\/span><i><span>\u00a0<\/span><\/i><\/p><\/div>\",\"ats_external_id\":\"R1729534\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-11T14:06:20.518+02:00\",\"created_at\":\"2026-05-11T12:06:36.348+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OTM?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OTM\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"temporary\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"German\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"camila.borzone@concentrix.com\"},\"first_name\":\"Borzone Alvarez, Camila\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102982889\",\"wid\":\"6e36532b0e2f100dd0e80a6d8b800000\",\"descriptor\":\"Camila Borzone Alvarez (102982889)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2949\",\"descriptor\":\"Advisor II, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372019\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service--German-speaking----onsite---TR05_R1729534\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service--German-speaking----onsite---TR05_R1729534\/apply\",\"job_requisition_id\":\"R1729534\"}],\"organizations\":[{\"wid\":\"4a22a60d670b1037ad465c41e8040000\",\"descriptor\":\"25929 - TRIUMPH INTERNATIONAL - 980009200\",\"reference_id\":\"980009200\",\"custom_reference_id\":\"980009200\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a169d615d1b103837f08ff8ca650000\",\"descriptor\":\"W100C4 Triumph EU Customer Service\",\"reference_id\":\"W100C4\",\"custom_reference_id\":\"W100C4\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"alena.dorsch@concentrix.com\"},\"first_name\":\"Alena Dorsch (103214302)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1729534\",\"wid\":\"ec545d175c2f1007118555102b7f0000\",\"descriptor\":\"Customer Service (German-speaking) - onsite - TR05\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1685\",\"campaign_id\":\"915\",\"campaign_title\":\"GTM \/ AT \/ VIE \/ Stellantis\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenbetreuer (m\/w\/d) f\u00fcr f\u00fcr einen Automobilhersteller mit 4 Tagen Homeoffice\",\"street\":\"Floridsdorfer Hauptstra\u00dfe 1\",\"address\":\"Floridsdorfer Hauptstra\u00dfe 1\",\"city\":\"Wien\",\"state\":null,\"postal_code\":\"1210\",\"region\":\"Wien\",\"country\":\"Austria\",\"short_description\":\"Bewirb dich jetzt in Wien!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong> Dann ist diese Stelle genau das Richtige f&uuml;r dich.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In dieser Position als&nbsp;<strong>Kundenbetreuer (m\/w\/d) f&uuml;r einen Automobilhersteller<\/strong> bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch oder per Mail.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Zum n&auml;chstm&ouml;glichen Zeitpunkt | Vollzeit | Hybrid | Montag - Freitag von 09:00 - 18:00 Uhr, Samstag 10:00 - 16:00 | Deutsch | Inbound &amp; Outbound | 2.059,41&euro; brutto\/Monat | unbefristet<\/p>\\n<p><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren? Perfekt! <\/strong>Dann sind wir jetzt dran - lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Als<strong>&nbsp;<\/strong>Kundenberater (m\/w\/d) f&uuml;r einen Automobilhersteller in unserem Team wirst du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Kundenanfragen und -w&uuml;nsche bearbeiten<\/strong>&nbsp;und je nach Bedarf und Situation darauf reagieren.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>&Uuml;ber unterschiedliche Kan&auml;le (z.B. per Telefon, Mail) mit den Kunden kommunizieren, um ein <strong>optimales Kundenerlebnis&nbsp;<\/strong>zu gew&auml;hrleisten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation&nbsp;<strong>in der Kundendatenbank dokumentieren<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ein&nbsp;<strong>Kommunikationstalent<\/strong>&nbsp;mit Serviceorientierung bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Die Servicezeiten (Montag - Freitag von 09:00 - 18:00 Uhr, Samstag 10:00 - 16:00)<strong>&nbsp;abdecken<\/strong>&nbsp;kannst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sicher<\/strong>&nbsp;im Umgang&nbsp;<strong>mit dem PC<\/strong>&nbsp;bist.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wohnhaft in&nbsp;<strong>&Ouml;sterreich&nbsp;<\/strong>bist.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Bereits Erfahrung im Kundenservice.<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten&nbsp; -ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p data-pm-slice=\\\"1 3 []\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 []\\\">Wir bieten dir ein <strong>hybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du an 4 Tagen pro Woche mobil von zu Hause aus arbeiten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte in&nbsp;<strong>Vollzeit&nbsp;<\/strong>(40 Std.\/Woche) bei uns durch!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 []\\\">Du bekommst ein monatliches Festgehalt von<strong> 2.059,41&euro;.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mit&nbsp;<strong>25 Urlaubstagen <\/strong>und einem flexiblem Arbeitszeitkonto sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem<strong>&nbsp;intensivem (Vollzeit-)Training,<\/strong>&nbsp;das von zertifizierten Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>.&nbsp;Wir stellen dir von Anfang an&nbsp;einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 200&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 []\\\">Eine Vielzahl an&nbsp;<strong>Mitarbeiter-Rabatten<\/strong>, speziell von Concentrix mit namhaften Partnern verhandelt, lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten <\/strong>und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 []\\\">Es erwartet dich ein offenes und motiviertes Team, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Wir sind ein global f&uuml;hrendes Technologie- und Serviceunternehmen, das die Marken der Zukunft antreibt. Wir unterst&uuml;tzen bekannte Marken &ndash; genau die, die du t&auml;glich nutzt &ndash; dabei, ihr Gesch&auml;ft mit Technologie und integrierten L&ouml;sungen zu verbessern, in &uuml;ber 70 L&auml;ndern.<br \/>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer +43 699 1 275 2572 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<br \/><\/span><br \/>Dein Ansprechpartner: Marc Haidinger<br \/><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort:<\/strong><\/p>\\n<p>Concentrix Austria GmbH<br \/>Floridsdorfer Hauptstra&szlig;e 1<br \/>1210 Wien<\/p>\\n<p>Internes Stellenk&uuml;rzel: <span data-olk-copy-source=\\\"MessageBody\\\">R1635879<\/span><\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><br \/><em>Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen. Kontaktiere bei Fragen gerne unser Recruiting-Team unter 0660 203 803 1.<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Gem&auml;&szlig; &ouml;sterreichischem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in &Ouml;sterreich verf&uuml;gen.<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"2287837036\",\"location\":\"Wien, Wien\",\"job_type\":\"part_time\",\"salary\":\"2059.41\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-11T12:29:44.226+02:00\",\"created_at\":\"2026-05-11T10:09:15.343+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MTU?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"468\",\"campaign_id\":\"4996\",\"campaign_title\":\"GTM - B\u0130NG\u00d6L\",\"campaign_type\":\"job_application\",\"job_title\":\"M\u00fc\u015fteri Temsilcisi - Bing\u00f6l\",\"street\":null,\"address\":null,\"city\":\"Bing\u00f6l\",\"state\":\"Bing\u00f6l\",\"postal_code\":null,\"region\":\"Bing\u00f6l\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Concentrix Hakk\u0131nda,&nbsp;<\/p>\\n<p>Merkezi Amerikada bulunan global bir &ccedil;a\u011fr\u0131 merkezidir. 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Somos uma empresa global, l&iacute;der em tecnologia e servi&ccedil;os que impulsiona as marcas do futuro. Ajudamos marcas bem conhecidas &mdash; as que utilizas todos os dias &mdash; a melhorar os seus neg&oacute;cios atrav&eacute;s da tecnologia e de solu&ccedil;&otilde;es integradas, em mais de 70 pa&iacute;ses. E orgulhamo-nos de ser reconhecidos com pr&eacute;mios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; e \\\"Best Company Culture,&rdquo; ano ap&oacute;s ano.<\/p>\\n<p>Se procuras crescimento e inspira&ccedil;&atilde;o, enquanto <strong>Assistente de Apoio ao Cliente no Porto, Portugal (On-Site)<\/strong>, ser&aacute;s respons&aacute;vel por garantir o cumprimento dos objetivos de desempenho em todas as opera&ccedil;&otilde;es. Ir&aacute;s tamb&eacute;m assegurar que respondemos &agrave;s expectativas do cliente ao n&iacute;vel da excel&ecirc;ncia operacional, com foco na qualidade, efici&ecirc;ncia e melhoria cont&iacute;nua da jornada do cliente.<\/p>\\n<p><strong>Crescimento profissional e pessoal<\/strong><\/p>\\n<p>Damos-te toda a forma&ccedil;&atilde;o, tecnologias de ponta e o apoio cont&iacute;nuo de que necessitas para teres sucesso. Na Concentrix, existe um verdadeiro potencial de crescimento pessoal e profissional. Cerca de 80% dos nossos gestores e l&iacute;deres foram promovidos internamente! &Eacute; por isso que oferecemos uma diversidade de programas GRATUITOS de Desenvolvimento e Lideran&ccedil;a, criados para te colocar no caminho certo para constru&iacute;res a carreira que sempre imaginaste.<\/p>\\n<p><strong>O que vais fazer nesta fun&ccedil;&atilde;o<\/strong><\/p>\\n<p>Enquanto Assistente de Apoio ao Cliente, vais:<\/p>\\n<ul>\\n<li>Prestar apoio ao cliente atrav&eacute;s de diversos canais de contacto;<\/li>\\n<li>Gerir intera&ccedil;&otilde;es em canais escritos e por chamada com clareza;<\/li>\\n<li>Assegurar um atendimento profissional, emp&aacute;tico e eficiente;<\/li>\\n<li>Responder a pedidos, d&uacute;vidas e situa&ccedil;&otilde;es apresentadas pelos clientes;<\/li>\\n<li>Garantir uma experi&ecirc;ncia positiva e alinhada com os padr&otilde;es de qualidade definidos;<\/li>\\n<li>Adaptar a comunica&ccedil;&atilde;o ao contexto e &agrave; necessidade de cada cliente;<\/li>\\n<li>Assegurar rigor na informa&ccedil;&atilde;o partilhada;<\/li>\\n<li>Trabalhar em alinhamento com os objetivos da opera&ccedil;&atilde;o;<\/li>\\n<li>Cumprir procedimentos e pol&iacute;ticas internas;<\/li>\\n<li>Contribuir para os indicadores de desempenho e qualidade.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>As tuas qualifica&ccedil;&otilde;es<\/strong><\/p>\\n<p>A Concentrix &eacute; a escolha certa para ti se:<\/p>\\n<ul>\\n<li>Tens um n&iacute;vel elevado de Portugu&ecirc;s Europeu, tanto oral como escrito<\/li>\\n<li>Tens boas compet&ecirc;ncias inform&aacute;ticas e de escrita (MS Office)<\/li>\\n<li>Est&aacute;s &agrave; vontade com tecnologia e tens facilidade em aprender novas ferramentas<\/li>\\n<li>Consegues explicar conceitos de forma clara e objetiva<\/li>\\n<li>Experi&ecirc;ncia anterior em atendimento ao cliente &eacute; valorizada, mas n&atilde;o obrigat&oacute;ria<\/li>\\n<li>Tens disponibilidade para trabalhar em hor&aacute;rios rotativos<\/li>\\n<\/ul>\\n<p>Mesmo que n&atilde;o tenhas todas as qualifica&ccedil;&otilde;es para esta vaga, desafiamos-te a candidatares-te na mesma. Faremos o nosso melhor para encontrar uma oportunidade que corresponda ao teu perfil, seja esta ou outra fun&ccedil;&atilde;o.<\/p>\\n<p><strong>O que te oferecemos<\/strong><\/p>\\n<p>Nesta fun&ccedil;&atilde;o, oferecemos benef&iacute;cios que apoiam o teu estilo de vida &uacute;nico:<\/p>\\n<ul>\\n<li>Sal&aacute;rio competitivo e b&oacute;nus de desempenho<\/li>\\n<li>Hor&aacute;rios de 2&ordf; a 6&ordf; das 9h &agrave;s 20h (rotativo)<\/li>\\n<li>Localiza&ccedil;&atilde;o central no Porto, Portugal<\/li>\\n<li>Oportunidades de b&oacute;nus com o programa Refer a Friend<\/li>\\n<li>Forma&ccedil;&atilde;o completa e remunerada sobre a empresa e o projeto<\/li>\\n<li>Programas de desenvolvimento de carreira<\/li>\\n<\/ul>\\n<p><strong>Vive a tua melhor vers&atilde;o!<\/strong><\/p>\\n<p>Se tudo isto te parece o pr&oacute;ximo passo ideal na tua carreira, queremos saber mais sobre ti. 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This position will play a critical role in ensuring high-quality, scalable compliance operations while collaborating closely with an offshore delivery team. This is a client-facing, player-coach role responsible for managing day-to-day operations across transaction monitoring, screening, and Travel Rule workflows. The role will support hands-on casework and include program leadership focused on quality assurance, operational oversight, and stakeholder management. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p><\/p><p><b>A NEW CAREER POWERED BY YOU<\/b><\/p><p><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201c<b>World\u2019s Best Workplaces<\/b>,\u201d \u201c<b>Best Company Culture<\/b>,\u201d and \u201c<b>Best Companies for Career Growth<\/b><span>\u201d<\/span> awards every year? Then a Crypto Compliance Quality Control Supervisor position at Concentrix is just the right place for you!<\/p><p><\/p><p>As a Crypto Compliance Quality Control Supervisor, you\u2019ll join an organically diverse team from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p><p><\/p><p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/b><\/p><p><br \/>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE <span>Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/p><p><\/p><p><b>WHAT YOU WILL DO IN THIS ROLE\u00a0 <\/b><\/p><p><\/p><p>As a Crypto Compliance Quality Control Supervisor, you will:<\/p><p><b>Operational Leadership &amp; Oversight<\/b><\/p><ul><li>Oversee daily compliance operations across including transaction Monitoring, name and counterparty screening and travel rule validation workflows<\/li><li>Manage alert queues, case allocation, and workflow prioritization<\/li><li>Monitor SLA adherence, backlog, and case aging<\/li><li>Coordinate delivery across onshore and offshore teams<\/li><\/ul><p><b>Hands-On Case Support (Player-Coach)<\/b><\/p><ul><li>Perform initial alert reviews and complex investigations during onboarding and stabilization phases<\/li><li>Support escalations and provide decisioning across, transaction Monitoring alerts, screening matches and travel rule exceptions<\/li><li>Act as a subject matter expert across crypto investigations<\/li><\/ul><p><b>Quality Assurance &amp; Control<\/b><\/p><ul><li>Conduct quality reviews of investigative casework<\/li><li>Apply QA\/QC scoring methodologies aligned to regulatory expectations<\/li><li>Identify trends, root causes, and areas for improvement<\/li><li>Lead calibration sessions to ensure consistency across teams<\/li><\/ul><p><b>Client Engagement<\/b><\/p><ul><li>Serve as the primary day-to-day point of contact for the client<\/li><li>Manage escalations and communicate operational insights<\/li><li>Provide reporting on performance metrics, quality trends, and risks<\/li><li>Ensure alignment between client expectations and delivery execution<\/li><\/ul><p><b>Offshore Collaboration &amp; Workforce Management<\/b><\/p><ul><li>Partner closely with offshore delivery teams to ensure seamless operations<\/li><li>Support workforce planning, forecasting, and capacity management<\/li><li>Drive consistency in execution across global teams<\/li><li>Support onboarding, training, and knowledge transfer initiatives<\/li><\/ul><p><b>Continuous Improvement<\/b><\/p><ul><li>Identify and implement process improvements<\/li><li>Enhance operational efficiency, quality, and scalability<\/li><li>Support transition and expansion of new workstreams<\/li><\/ul><p><br \/>\u00a0<\/p><p><b>YOUR QUALIFICATIONS<\/b><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Crypto Compliance Quality Control Supervisor role include:<\/p><p><\/p><p><b>Required Qualifications<\/b><\/p><ul><li>5&#43; years of experience in financial crime compliance (FCC)<\/li><li>Strong experience in crypto compliance (required), including: Blockchain analytics investigations and Travel Rule compliance<\/li><li>Strong understanding of AML\/BSA regulatory frameworks<\/li><li>Experience leading or supervising compliance operations teams<\/li><li>Hands-on experience with transaction monitoring and investigations<\/li><li>Strong written and verbal communication skills<\/li><li>18 Years of age or older with a completed High School Diploma or GED required<\/li><li>Ability to work a hybrid weekly schedule including on site in person at 185 Hudson St Jersey City NJ, 07302 and Remote at home<\/li><li>Strong computer navigation skills and PC Knowledge\u00a0<\/li><li>Strong organizational skills with the ability to prioritize levels of urgency within an assigned case load\u00a0<\/li><li>Tolerance for repetitive work in a fast-paced, high production work environment<\/li><li>Ability to work as a team member, as well as independently and collaboratively<\/li><li>Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/li><li>Strong leadership and team management skills<\/li><li>High attention to detail and quality standards<\/li><li>Strong analytical and investigative mindset<\/li><li>Must reside in the United States and have a valid U.S. address for residence<\/li><\/ul><p><\/p><p><b>Preferred Qualifications<\/b><\/p><ul><li>Experience with industry-standard tools such as: Actimize, Unit21, Chainalysis, Notabene<\/li><li>Prior experience in a client-facing role within a managed services or consulting environment or crypto firm.<\/li><li>BA\/BS degree or above preferred<\/li><\/ul><p><\/p><p><b>WHAT\u2019S IN IT FOR YOU<\/b><br \/>\u00a0<\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li>The salary for this position is $105,000 to 110,000 Annually, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), <span>401(k) retirement plan<\/span>, paid time off and holidays, and paid training days.<\/li><li>DailyPay enrollment option to access pay &#34;early,&#34; when you want it<\/li><li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, <span>LGBTQ&#43;<\/span> Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li><li>Health and wellness programs with trained partners to help promote a healthy you<\/li><li>Mentorship programs that support your rewarding career journey\u00a0<\/li><li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li><\/ul><p><\/p><p><b>REIMAGINE THE BEST VERSION OF YOU!\u00a0 <\/b><br \/>\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>JOB AVAILABILITY<\/b><\/p><p><\/p><p>This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.\u00a0 The deadline to apply for this position is: 5\/15\/26.<\/p><p><\/p><p><b>ACKNOWLEDGEMENTS:<\/b><\/p><p><\/p><p><b>Physical and Mental Requirements<br \/>\u00a0<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>\u00a0<\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. 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He\/she will coordinate various internal and external stakeholders to achieve on-time content publishing on client`s web site, providing high quality and in accordance with client`s brand design guidelines and general web standards. &nbsp; &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&nbsp;So what's the role all about?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Take ownership of specific project(s) &ndash; monitor and maintain targets (e.g., on time registration, first time acceptance, data quality etc.).&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Responsible for the overall project healthiness, including relationship with Client`s representatives.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Establish and maintain long-term relationship with Client.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Manage Client`s expectations, negotiate reasonable targets acceptable to all stakeholders.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Take ownership of the assigned project (s), predict potential issues and prevent them. &nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Coordinate virtual teams spread across the globe to achieve commitments.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Take personal responsibility to understand and comply with all company and client business controls requirements and policies.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Adheres to all Health and Safety regulations, internal Concentrix, IT and local policies and procedures&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Understands and apply Business Controls, data privacy and security guidelines\/regulations. Maintain Workstation Security at any time.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Performs additional tasks according to business needs&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>You are the one we&rsquo;re looking for if you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience in working with customers face-to-face or on the phone.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience in a multinational environment&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">University degree&nbsp;<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent knowledge of English, both written and verbal&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Very good knowledge of second European language.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent knowledge and usage of MS Office applications<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Demonstrate resilience and ability to work on own initiative<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong multitasking, time management, and organizational skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent presentation and interpersonal skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Knowledge in CMS and Jira\/Confluence is an advantage.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Full-time role with standard working hours Monday &ndash; Friday<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>In winter 16:00-00:00<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">In summer 17:00-01:00<\/li>\\n<\/ul>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fully remote from anywhere in Bulgaria<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p><br \/><br \/>That's just the beginning. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Service Representative&nbsp;in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Be in charge of booking management (altering, canceling, or creating new reservations)<\/li>\\n<li>Assist clients via inbound\/outbound calls and email<\/li>\\n<li>Help the clients with doubts about Flight Club service, Vip Service, PRM (personal reduced mobility)<\/li>\\n<li>Deal with claims (strikes, lateness, Cancelation etc.)<\/li>\\n<li>Give real-time, accurate information that empowers the customer to make decisions.<\/li>\\n<li>Go beyond the customer's service expectations so they will remember and share their great experience.<\/li>\\n<li>Listen to the customer's unique situation and acknowledge their needs.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of European Portuguese (C2) and fluent in English (B2)<\/li>\\n<li>Have excellent communication skills coupled with empathy and team spirit<\/li>\\n<li>Have previous experience with GDS tools like Amadeus, Galileo, or Sabre (is preferential)<\/li>\\n<li>Have previous experience in Customer Service or as a tourism\/travel representative<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. 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We are an AWS Partner, Network Advanced Tier Consulting Partner, and one of the most recognised specialist enterprise mobility companies in the world.<\/p><p><\/p><p>We take our client\u2019s visions from concept to release in as little as a few months and often work together to evolve products for years. We\u2019re spread across 10 locations around the world and are now expanding our DevOps team at a global level.<\/p><p><\/p><p>You\u2019ll work with talented and passionate people, who love what they do, in an informal, yet high-energy office with lots of opportunities to learn and grow. So, if you love technology, have a passion for innovation, and thrive in a team-based environment then read on...<\/p><h2><\/h2><h2>Tell me more!<\/h2><p>As a Cloud Solution Engineer at Concentrix Catalyst, we are seeking an experienced Amazon Web Services (AWS) engineer with expertise in the strategy, design, development, and implementation of projects in the cloud for our clients, including engagements that deliver Amazon Connect and customer experience (CX) platforms. The ideal candidate is experienced in cloud based tech, with a firm grasp of emerging technologies, platforms and applications, and the ability to customise them to help projects become secure and efficient. Extensive knowledge of cloud engineering and advanced industry knowledge is essential to keeping us on the cutting edge.<\/p><h2><\/h2><h2>You will<\/h2><ul><li>Work in tandem with our engineering teams to identify and implement the most optimal cloud-based solutions for clients, including those built on Amazon Connect and the AWS services that support it.<\/li><li>Develop and implement technical efforts to design, build, and deploy AWS applications at the direction of project leads.<\/li><li>Participate in all aspects of the software development life cycle for AWS solutions, including planning, requirements, development, testing, and quality assurance.<\/li><li>Support Amazon Connect engagements alongside CCaaS engineers \u2014 building Lambda integrations, CloudFormation templates, and the supporting AWS infrastructure that contact flows depend on.<\/li><li>Build data pipelines and QuickSight dashboards on top of Connect outputs (CTR feeds, Contact Lens, agent events) using Data Lake, Glue, and Athena to give clients meaningful visibility into CX performance.<\/li><li>Troubleshoot incidents, identify root causes, fix and document problems, and implement preventive measures.<\/li><li>Educate teams on the implementation of new cloud-based initiatives, providing associated training as required.<\/li><li>Employ exceptional problem-solving skills, with the ability to see and solve issues before they affect business productivity.<\/li><\/ul><h2>You have<\/h2><ul><li>5&#43; years of experience architecting, designing, developing, and implementing solutions on AWS platforms.<\/li><li>Full-Stack Engineering skills, covering Node.js, React, .NET Core, SQL, NoSQL, Python, etc.<\/li><li>Strong working knowledge of the AWS platform (EC2, EKS, Lambda, S3, RDS, Aurora, AppSync, etc.)<\/li><li>Working knowledge of \u2014 or genuine interest in \u2014 Amazon Connect and the AWS services that support contact centre and CX delivery, including Lambda, Lex, Kinesis, Glue, Athena, and QuickSight.<\/li><li>Experience building data pipelines and analytics on AWS; contact centre data experience (e.g. CTR feeds into a Data Lake, Athena queries, QuickSight dashboards) is highly valued.<\/li><li>Working knowledge of web services, API, REST, and GraphQL.<\/li><li>Understanding of and experience with the five pillars of the AWS Well-Architected Framework.<\/li><li>Experience in several of the following areas: database architecture, ETL, business intelligence, big data, machine learning, advanced analytics.<\/li><li>Proven ability to collaborate with multi-disciplinary teams of business analysts, developers, data analysts, CCaaS engineers, and subject matter experts.<\/li><li>AWS Certification \u2014 Associate level required (Developer or Solutions Architect); Professional level (Solutions Architect or DevOps Engineer) preferred.<\/li><\/ul><h2><\/h2><h2>About Concentrix Catalyst<\/h2><p>We\u2019re a global digital services company, offering end-to-end expertise in strategic consulting, service and experience design, multi-platform engineering, and systems integration. We\u2019re excited to announce that we\u2019re now operating under the new name of Concentrix Catalyst.<\/p><p><\/p><p>We\u2019ve been a part of Concentrix since 2017, helping our clients around the world create great customer and employee experiences. We\u2019ve made this change to our name to more clearly show the evolution of our services and how they complement and strengthen the overall strategic offering of Concentrix.<\/p><p><\/p><p>Our people are our culture and a huge part of what makes us unique. We recruit the best people and create small project teams, resulting in great chemistry between our teams and our customers that can solve even the toughest business problems.<\/p><p><\/p><p><b><i>We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, nationality, gender, sexual orientation, age, or disability status.<\/i><\/b><\/p><p><\/p><p><b>So what happens next?<\/b><\/p><p>Once we\u2019ve received your application, we\u2019ll give it as much attention as it deserves and you\u2019ll hear from us either way. If we think you could be a good addition to our team, we will give you a call and from there you\u2019ll cruise through our recruitment process.<\/p><h3><\/h3><h3>To all recruitment agencies<\/h3><p>Concentrix Catalyst does not accept agency resumes. Please do not forward resumes to our jobs alias, Concentrix Catalyst employees, or any other organisation location. 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Concentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l'am\u00e9lioration de l'exp\u00e9rience client et l'optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Votre mission en tant que Conseiller Client Service Client<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>En tant que Conseiller Client Service Client, vous jouerez un r&ocirc;le essentiel en :<\/p>\\n<ul>\\n<li>\\n<p><strong>R&eacute;pondant aux besoins des clients :<\/strong> Assurer un service de qualit&eacute; en r&eacute;pondant aux questions via t&eacute;l&eacute;phone, email ou chat.<\/p>\\n<\/li>\\n<li>\\n<p><strong>R&eacute;solvant les probl&egrave;mes :<\/strong> Identifier et traiter les demandes ou r&eacute;clamations pour garantir la satisfaction des clients.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Fid&eacute;lisant les clients :<\/strong> Apporter des solutions personnalis&eacute;es pour renforcer la confiance et la fid&eacute;lit&eacute; des clients.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Contribuant &agrave; l&rsquo;am&eacute;lioration continue :<\/strong> Partager les retours des clients pour optimiser nos services et processus.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons <\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<ul>\\n<li>\\n<p><strong>Une r&eacute;mun&eacute;ration attractive avec des primes suppl&eacute;mentaires<\/strong> :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/p>\\n<\/li>\\n<li>\\n<p>Prime sp&eacute;ciale A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Des avantages sociaux exceptionnels<\/strong> :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/p>\\n<\/li>\\n<li>\\n<p>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/p>\\n<\/li>\\n<li>\\n<p>Transport assur&eacute;&nbsp;vous permettant de vous rendre sur votre lieu de travail en toute s&eacute;curit&eacute; et sans contrainte logistique.<\/p>\\n<\/li>\\n<li>\\n<p>Formation continue pour d&eacute;velopper vos comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Un environnement de travail dynamique :<\/strong><\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/p>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil de nos Game-Changers<\/strong><\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<ul>\\n<li>\\n<p><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais<\/strong>, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Poss&egrave;dent un excellent sens de la communication<\/strong>, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p><strong>Ma&icirc;trisent les outils digitaux <\/strong>et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Rel&egrave;vent les d&eacute;fis avec enthousiasme<\/strong> et sont passionn&eacute;s par la satisfaction client. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Tests en ligne (1h)<\/strong> : Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser vos comp&eacute;tences linguistiques, techniques, ainsi que votre personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre votre potentiel et vous d&eacute;marquer !<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pr&ecirc;t &agrave; relever le d&eacute;fi ? <\/strong>Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"1267661437\",\"location\":\"Marrakesh, Morocco\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-08T12:04:16.917+02:00\",\"created_at\":\"2026-05-08T11:33:19.005+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTQ?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1833\",\"campaign_id\":\"313\",\"campaign_title\":\"Conseiller Client (F\/H) - Service client - Marrakech - Espagnol\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Marrakech - Espagnol\",\"street\":\"Marrakech\",\"address\":\"Marrakech\",\"city\":\"Marrakesh\",\"state\":\"Marrakesh-Safi\",\"postal_code\":null,\"region\":\"Morocco\",\"country\":\"Morocco\",\"short_description\":\"\u00a1\u00danete a un equipo que convierte cada llamada en una oportunidad! \ud83c\udfaf  \u00bfQui\u00e9nes somos?    Concentrix es una empresa internacional presente en m\u00e1s de 70 pa\u00edses. Somos expertos en la mejora de la experiencia del cliente y la optimizaci\u00f3n de procesos empresariales, ayudando a las empresas a transformarse y a alcanzar la excelencia en un entorno inclusivo, colaborativo e innovador.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Tu misi&oacute;n como Asesor\/a de Servicio al Cliente<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Como Asesor\/a de Servicio al Cliente, desempe&ntilde;ar&aacute;s un papel fundamental al:<\/p>\\n<ul>\\n<li>\\n<p><strong>Responder a las necesidades de los clientes<\/strong> : Asegurar un servicio de calidad respondiendo preguntas por tel&eacute;fono, por correo electr&oacute;nico o por chat.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Resolver problemas<\/strong> : Identificar y gestionar solicitudes o reclamaciones para garantizar la satisfacci&oacute;n del cliente.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Fidelizar a los clientes<\/strong> : Ofrecer soluciones personalizadas para fortalecer la confianza y la lealtad de los clientes.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Contribuir a la mejora continua<\/strong> : Compartir las opiniones de los clientes para optimizar nuestros servicios y procesos.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Lo que te ofrecemos<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>En Concentrix, damos prioridad a la valorizaci&oacute;n de nuestros talentos. Aqu&iacute; tienes los beneficios &uacute;nicos que ofrecemos para reconocer tu contribuci&oacute;n:<\/p>\\n<ul>\\n<li>\\n<p><strong>Una remuneraci&oacute;n atractiva con bonificaciones adicionales<\/strong>:<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Bonificaci&oacute;n de idioma para nuestros Game-Changers multiling&uuml;es.<\/p>\\n<\/li>\\n<li>\\n<p>Bonificaci&oacute;n de regularidad a partir del mes 12 y bonificaciones por rendimiento.<\/p>\\n<\/li>\\n<li>\\n<p>Bonificaci&oacute;n especial por A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Excepcionales beneficios sociales<\/strong> :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Posibilidad de trabajar de forma presencial o remota para las personas que residen fuera de Rabat, Sal&eacute;, K&eacute;nitra, Agadir, Marrakech, F&egrave;s y Mekn&egrave;s.<\/p>\\n<\/li>\\n<li>\\n<p>Seguro de salud ventajoso y pensi&oacute;n adicional despu&eacute;s de un a&ntilde;o.<\/p>\\n<\/li>\\n<li>\\n<p>Horarios flexibles con la opci&oacute;n de teletrabajo despu&eacute;s de un per&iacute;odo de integraci&oacute;n.<\/p>\\n<\/li>\\n<li>\\n<p>Acceso gratuito a nuestro gimnasio.<\/p>\\n<\/li>\\n<li>\\n<p>Transporte asegurado para que llegues a tu lugar de trabajo de forma segura y sin complicaciones log&iacute;sticas.<\/p>\\n<\/li>\\n<li>\\n<p>Formaci&oacute;n continua para desarrollar tus habilidades y adquirir nuevos conocimientos adaptados al puesto.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Un entorno de trabajo din&aacute;mico<\/strong>:<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Actividades tem&aacute;ticas y regalos a lo largo del a&ntilde;o para fomentar el esp&iacute;ritu de equipo.<\/p>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>El perfil de nuestros Game-Changers<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Buscamos talentos que:<\/p>\\n<ul>\\n<li>\\n<p><strong>Dominen perfectamente el espa&ntilde;ol, tanto de forma escrita como oral<\/strong>, el conocimiento de ingl&eacute;s es un plus. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Tengan un excelente sentido de la comunicaci&oacute;n, sean organizados, aut&oacute;nomos y mantengan una actitud positiva. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Manejen herramientas digitales y muestren una curiosidad natural para adaptarse a nuevas tecnolog&iacute;as. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Acepten desaf&iacute;os con entusiasmo y tengan pasi&oacute;n por la satisfacci&oacute;n del cliente. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Nuestro proceso de selecci&oacute;n<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pruebas en l&iacute;nea (1h)<\/strong>: Una vez recibida tu candidatura, recibir&aacute;s un correo electr&oacute;nico con una invitaci&oacute;n para participar en una serie de pruebas en l&iacute;nea. Estas evaluaciones interactivas est&aacute;n dise&ntilde;adas para valorar tus habilidades ling&uuml;&iacute;sticas, t&eacute;cnicas y tu personalidad. &iexcl;Un paso clave para entender mejor tu potencial y destacarte!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Entrevista telef&oacute;nica<\/strong>: Una conversaci&oacute;n exploratoria con un miembro de nuestro equipo de reclutamiento para conocer Concentrix y confirmar si tu perfil es adecuado para nosotros.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Entrevista presencial<\/strong>: Una conversaci&oacute;n m&aacute;s profunda para validar tus habilidades y alinear tus ambiciones con nuestra cultura empresarial.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&iquest;Est&aacute;s listo para asumir el desaf&iacute;o? &iexcl;&Uacute;nete a la aventura de Concentrix, donde la innovaci&oacute;n y la excelencia se encuentran! \ud83d\ude80<\/p>\",\"ats_external_id\":\"3707293603\",\"location\":\"Marrakesh, Morocco\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-08T12:04:16.926+02:00\",\"created_at\":\"2026-05-08T11:25:50.558+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTM?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1834\",\"campaign_id\":\"312\",\"campaign_title\":\"Conseiller Client (F\/H) - Service client - Marrakech - Allemand\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Marrakech - Allemand\",\"street\":\"Marrakech\",\"address\":\"Marrakech\",\"city\":\"Marrakesh\",\"state\":\"Marrakesh-Safi\",\"postal_code\":null,\"region\":\"Morocco\",\"country\":\"Morocco\",\"short_description\":\"Schlie\u00dfen Sie sich einem Team an, das jeden Anruf in eine Chance verwandelt! \ud83c\udfaf    Wer sind wir?  Concentrix ist ein internationales Unternehmen, das in mehr als 70 L\u00e4ndern vertreten ist. Wir sind f\u00fchrend in der Verbesserung der Kundenerfahrung und der Optimierung von Gesch\u00e4ftsprozessen und helfen Unternehmen, sich zu transformieren und Exzellenz in einer inklusiven, kollaborativen und innovativen Umgebung zu erreichen.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Ihre Aufgabe als Kundenservice-Berater\/in<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Als Kundenservice-Berater\/in spielen Sie eine wesentliche Rolle, indem Sie:<\/p>\\n<ul>\\n<li>\\n<p><strong>Die Bed&uuml;rfnisse der Kunden beantworten<\/strong>: Sicherstellung eines qualitativ hochwertigen Service, indem Sie Fragen per Telefon, E-Mail oder Chat beantworten.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Probleme l&ouml;sen<\/strong>: Identifizierung und Bearbeitung von Anfragen oder Beschwerden, um die Kundenzufriedenheit zu gew&auml;hrleisten.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Kunden betreuen<\/strong>: Bereitstellung ma&szlig;geschneiderter L&ouml;sungen, um das Vertrauen und die Loyalit&auml;t der Kunden zu st&auml;rken.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Zur kontinuierlichen Verbesserung beitragen<\/strong>: Teilen von Kundenfeedback, um unsere Dienstleistungen und Prozesse zu optimieren.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Was wir Ihnen bieten<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Bei Concentrix legen wir gro&szlig;en Wert auf die Wertsch&auml;tzung unserer Talente. Hier sind die einzigartigen Vorteile, die wir anbieten, um Ihren Beitrag anzuerkennen:<\/p>\\n<ul>\\n<li>\\n<p><strong>Attraktive Verg&uuml;tung mit zus&auml;tzlichen Boni<\/strong>:<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Sprachbonus f&uuml;r unsere multilingualen Game-Changer.<\/p>\\n<\/li>\\n<li>\\n<p>Regelm&auml;&szlig;igkeitsbonus ab dem 12. Monat und leistungsorientierte Pr&auml;mien.<\/p>\\n<\/li>\\n<li>\\n<p>Sonderbonus zu A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Hervorragende Sozialleistungen<\/strong>:<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>M&ouml;glichkeit, vor Ort oder remote zu arbeiten (f&uuml;r Personen au&szlig;erhalb von Rabat, Sal&eacute;, K&eacute;nitra, Agadir, Marrakesch, F&egrave;s und Mekn&egrave;s).<\/p>\\n<\/li>\\n<li>\\n<p>Vorteilhafte Krankenversicherung und Zusatzrente nach einem Jahr.<\/p>\\n<\/li>\\n<li>\\n<p>Flexible Arbeitszeiten mit der M&ouml;glichkeit von Homeoffice nach einer Einarbeitungszeit.<\/p>\\n<\/li>\\n<li>\\n<p>Kostenloser Zugang zu unserem Fitnessstudio.<\/p>\\n<\/li>\\n<li>\\n<p>Sicherer Transport zu Ihrem Arbeitsplatz ohne logistische H&uuml;rden.<\/p>\\n<\/li>\\n<li>\\n<p>Kontinuierliche Weiterbildung, um Ihre F&auml;higkeiten zu entwickeln und neue, jobgerechte Kenntnisse zu erwerben.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Dynamische Arbeitsumgebung<\/strong>:<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Thematische Veranstaltungen und Geschenke im Laufe des Jahres zur F&ouml;rderung des Teamgeistes.<\/p>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Das Profil unserer Game-Changer<\/strong><\/p>\\n<p>Wir suchen Talente, die:<\/p>\\n<ul>\\n<li>\\n<p><strong>Perfekt Deutsch sprechen und schreiben<\/strong>, Englischkenntnisse sind von Vorteil. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>&Uuml;ber ausgezeichnete Kommunikationsf&auml;higkeiten verf&uuml;gen, gut organisiert, selbstst&auml;ndig sind und eine positive Einstellung haben. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Digitale Werkzeuge beherrschen und eine nat&uuml;rliche Neugier zeigen, um neue Technologien zu adaptieren. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Herausforderungen mit Begeisterung annehmen und eine Leidenschaft f&uuml;r Kundenzufriedenheit haben. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Unser Rekrutierungsprozess<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Online-Tests (1h)<\/strong>: Nach Eingang Ihrer Bewerbung erhalten Sie eine E-Mail mit einer Einladung, an einer Reihe von Online-Tests teilzunehmen. Diese interaktiven Bewertungen sollen Ihre sprachlichen, technischen F&auml;higkeiten sowie Ihre Pers&ouml;nlichkeit bewerten. Ein entscheidender Schritt, um Ihr Potenzial besser zu verstehen und sich abzuheben!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Telefonisches Gespr&auml;ch<\/strong>: Ein erstes Gespr&auml;ch mit einem Mitglied unseres Rekrutierungsteams, um Concentrix kennenzulernen und zu pr&uuml;fen, ob Ihr Profil zu uns passt.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Vor-Ort-Interview<\/strong>: Ein ausf&uuml;hrliches Gespr&auml;ch zur Validierung Ihrer F&auml;higkeiten und zur Abstimmung Ihrer Ambitionen mit unserer Unternehmenskultur.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Bereit, die Herausforderung anzunehmen? Schlie&szlig;en Sie sich dem Concentrix-Abenteuer an, wo Innovation und Exzellenz aufeinandertreffen! \ud83d\ude80<\/p>\",\"ats_external_id\":\"2834941002\",\"location\":\"Marrakesh, Morocco\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-08T12:04:16.935+02:00\",\"created_at\":\"2026-05-08T11:18:17.765+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTI?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1835\",\"campaign_id\":\"311\",\"campaign_title\":\"Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Marrakech - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Marrakech - Fran\u00e7ais\",\"street\":\"Marrakech\",\"address\":\"Marrakech\",\"city\":\"Marrakesh\",\"state\":\"Marrakesh-Safi\",\"postal_code\":null,\"region\":\"Morocco\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 ! \ud83c\udfaf    Qui sommes-nous ?    Concentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l'am\u00e9lioration de l'exp\u00e9rience client et l'optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Ta mission en tant que Conseiller(e) Client en T&eacute;l&eacute;vente<\/strong><\/p>\\n<p>En tant que Conseiller(e) Client T&eacute;l&eacute;vente, tu joueras un r&ocirc;le essentiel :<\/p>\\n<ul>\\n<li>\\n<p><strong>En promouvant des produits ou services de nos clients <\/strong>:&nbsp; Identifier et r&eacute;pondre avec pr&eacute;cision aux besoins des clients afin de leur offrir des solutions sur mesure.<\/p>\\n<\/li>\\n<li>\\n<p><strong>En n&eacute;gociant et fid&eacute;lisant<\/strong> :&nbsp; Transformer chaque interaction en opportunit&eacute;, conclure des ventes et b&acirc;tir des relations durables.<\/p>\\n<\/li>\\n<li>\\n<p><strong>En boostant la performance collective<\/strong> :&nbsp; Partager tes id&eacute;es et contribuer activement &agrave; l&rsquo;optimisation continue de nos processus.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons <\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez <strong>Concentrix<\/strong>, nous valorisons le potentiel de chacun en proposant des opportunit&eacute;s sur mesure, avec une r&eacute;mun&eacute;ration ajust&eacute;e &agrave; ton exp&eacute;rience, que tu sois d&eacute;butant(e) motiv&eacute;(e) , ou expert(e) &nbsp;en vente directe.<\/p>\\n<p>Voici les avantages uniques que nous proposons pour reconna&icirc;tre ta contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Une r&eacute;mun&eacute;ration attractive et personnalis&eacute;e selon ton niveau d&rsquo;exp&eacute;rience&nbsp;:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Un package de <strong>7000 DH<\/strong> d&egrave;s le premier mois si tu as une exp&eacute;rience confirm&eacute;e dans la t&eacute;l&eacute;vente.<\/p>\\n<\/li>\\n<li>\\n<p>Si tu es d&eacute;butant (e) , un <strong>package exceptionnel de 4500 DH<\/strong> t&rsquo;est propos&eacute;(e).<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>En plus de ta r&eacute;mun&eacute;ration, tu b&eacute;n&eacute;ficieras de primes exceptionnelles :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Formation r&eacute;mun&eacute;r&eacute;e d&egrave;s le 1er mois d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Prime illimit&eacute;e en fonction de l&rsquo;atteinte de tes objectifs.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/p>\\n<\/li>\\n<li>\\n<p>Prime sp&eacute;ciale A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>De nombreux avantages suppl&eacute;mentaires <\/strong>:<\/p>\\n<ul>\\n<li>\\n<p>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/p>\\n<\/li>\\n<li>\\n<p>Consultations t&eacute;l&eacute;m&eacute;decine gratuites disponibles 7j\/7 pour toute ta petite famille.<\/p>\\n<\/li>\\n<li>\\n<p>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s gratuit &agrave; nos salles de sport et offre de cr&egrave;ches d&rsquo;entreprises.<\/p>\\n<\/li>\\n<li>\\n<p>Formation continue pour d&eacute;velopper tes comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Un environnement de travail dynamique<\/strong> :<\/p>\\n<ul>\\n<li>\\n<p>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil de nos Game-Changers<\/strong><\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<ul>\\n<li>\\n<p><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais<\/strong>, aussi bien &agrave; 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Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser tes comp&eacute;tences linguistiques, techniques, ainsi que ta personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre ton potentiel et te d&eacute;marquer !<\/p>\\n<p><strong>&Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir <strong>Concentrix<\/strong> et confirmer l&rsquo;ad&eacute;quation de ton profil.<\/p>\\n<p><strong>Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider tes comp&eacute;tences et aligner tes ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pr&ecirc;t(e) &agrave; relever le d&eacute;fi ? <\/strong>Rejoins l&rsquo;aventure <strong>Concentrix<\/strong>, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"888854641\",\"location\":\"Marrakesh, Morocco\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-11T01:59:06.726+02:00\",\"created_at\":\"2026-05-08T11:02:14.478+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTE?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1836\",\"campaign_id\":\"310\",\"campaign_title\":\"Conseiller Client (F\/H) - Service client - Marrakech - Fran\u00e7ais \/ Anglais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Marrakech - Fran\u00e7ais \/ Anglais\",\"street\":\"Marrakech\",\"address\":\"Marrakech\",\"city\":\"Marrakesh\",\"state\":\"Marrakesh-Safi\",\"postal_code\":null,\"region\":\"Morocco\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 ! \ud83c\udfaf    Qui sommes-nous ?    Concentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l'am\u00e9lioration de l'exp\u00e9rience client et l'optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Votre mission en tant que Conseiller Client Service Client<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>En tant que Conseiller Client Service Client, vous jouerez un r&ocirc;le essentiel en :<\/p>\\n<ul>\\n<li>\\n<p><strong>R&eacute;pondant aux besoins des clients :<\/strong> Assurer un service de qualit&eacute; en r&eacute;pondant aux questions via t&eacute;l&eacute;phone, email ou chat.<\/p>\\n<\/li>\\n<li>\\n<p><strong>R&eacute;solvant les probl&egrave;mes :<\/strong> Identifier et traiter les demandes ou r&eacute;clamations pour garantir la satisfaction des clients.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Fid&eacute;lisant les clients :<\/strong> Apporter des solutions personnalis&eacute;es pour renforcer la confiance et la fid&eacute;lit&eacute; des clients.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Contribuant &agrave; l&rsquo;am&eacute;lioration continue :<\/strong> Partager les retours des clients pour optimiser nos services et processus.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons <\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<ul>\\n<li>\\n<p><strong>Une r&eacute;mun&eacute;ration attractive avec des primes suppl&eacute;mentaires<\/strong> :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/p>\\n<\/li>\\n<li>\\n<p>Prime sp&eacute;ciale A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Des avantages sociaux exceptionnels<\/strong> :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/p>\\n<\/li>\\n<li>\\n<p>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/p>\\n<\/li>\\n<li>\\n<p>Transport assur&eacute;&nbsp;vous permettant de vous rendre sur votre lieu de travail en toute s&eacute;curit&eacute; et sans contrainte logistique.<\/p>\\n<\/li>\\n<li>\\n<p>Formation continue pour d&eacute;velopper vos comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Un environnement de travail dynamique :<\/strong><\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/p>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil de nos Game-Changers<\/strong><\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<ul>\\n<li>\\n<p><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais et l&rsquo;anglais<\/strong>, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Poss&egrave;dent un excellent sens de la communication<\/strong>, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p><strong>Ma&icirc;trisent les outils digitaux <\/strong>et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Rel&egrave;vent les d&eacute;fis avec enthousiasme<\/strong> et sont passionn&eacute;s par la satisfaction client. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Tests en ligne (1h)<\/strong> : Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser vos comp&eacute;tences linguistiques, techniques, ainsi que votre personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre votre potentiel et vous d&eacute;marquer !<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pr&ecirc;t &agrave; relever le d&eacute;fi ? <\/strong>Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"1090245528\",\"location\":\"Marrakesh, Morocco\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-08T12:04:16.239+02:00\",\"created_at\":\"2026-05-08T10:44:46.716+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTA?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1837\",\"campaign_id\":\"309\",\"campaign_title\":\"Conseiller Client (F\/H) - Service client -Marrakech - Italien\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client -Marrakech - Italien\",\"street\":\"Marrakech\",\"address\":\"Marrakech\",\"city\":\"Marrakesh\",\"state\":\"Marrakesh-Safi\",\"postal_code\":null,\"region\":\"Morocco\",\"country\":\"Morocco\",\"short_description\":\" Job Description Unisciti a un team dinamico che trasforma l\u2019esperienza del cliente!  Chi siamo?  Concentrix \u00e8 un\u2019azienda internazionale presente in oltre 70 paesi. Siamo leader nel miglioramento dell\u2019esperienza cliente e nell\u2019ottimizzazione dei processi aziendali, aiutando le imprese a trasformarsi e a raggiungere l\u2019eccellenza in un ambiente inclusivo, collaborativo e innovativo.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>La tua missione come Consulente Clienti per la Vendita Telefonica<\/strong><\/p>\\n<p>In qualit&agrave; di Consulente Clienti per la Vendita Telefonica, avrai un ruolo chiave :<\/p>\\n<ul>\\n<li>\\n<p>Promuovere prodotti o servizi dei nostri clienti : Identificare con precisione i bisogni del cliente e offrire soluzioni su misura.<\/p>\\n<\/li>\\n<li>\\n<p>Negoziare e fidelizzare : Trasformare ogni interazione in un&rsquo;opportunit&agrave;, concludere vendite e costruire relazioni durature.<\/p>\\n<\/li>\\n<li>\\n<p>Migliorare la performance del team : Condividere idee e contribuire al miglioramento continuo dei nostri processi.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Cosa ti offriamo<\/strong><\/p>\\n<p>In Concentrix valorizziamo il potenziale di ognuno, con opportunit&agrave; su misura e una retribuzione adeguata alla tua esperienza, che tu sia un profilo junior motivato o un esperto nella vendita diretta.<\/p>\\n<ul>\\n<li>\\n<p>Una retribuzione interessante e personalizzata secondo il tuo livello di esperienza<\/p>\\n<\/li>\\n<\/ul>\\n<p>Oltre allo stipendio fisso, potrai beneficiare di bonus eccezionali :<\/p>\\n<ul>\\n<li>\\n<p>Formazione retribuita a partire dal primo mese.<\/p>\\n<\/li>\\n<li>\\n<p>Bonus illimitati in base al raggiungimento degli obiettivi.<\/p>\\n<\/li>\\n<li>\\n<p>Bonus linguistico dedicato ai nostri Game-Changers multilingue.<\/p>\\n<\/li>\\n<li>\\n<p>Bonus di regolarit&agrave; dal 12&deg; mese e incentivi legati alla performance.<\/p>\\n<\/li>\\n<li>\\n<p>Bonus speciale per l&rsquo;A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Numerosi vantaggi aggiuntivi :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Assicurazione sanitaria vantaggiosa e fondo pensione dopo un anno.<\/p>\\n<\/li>\\n<li>\\n<p>Consultazioni di telemedicina gratuite 7 giorni su 7 per tutta la famiglia.<\/p>\\n<\/li>\\n<li>\\n<p>Orari flessibili con possibilit&agrave; di smart working dopo il periodo di integrazione.<\/p>\\n<\/li>\\n<li>\\n<p>Accesso gratuito alle palestre aziendali e convenzioni con asili nido.<\/p>\\n<\/li>\\n<li>\\n<p>Formazione continua per sviluppare le tue competenze e acquisire nuove conoscenze legate al ruolo.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Un ambiente di lavoro dinamico :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Animazioni a tema e regali durante tutto l&rsquo;anno per rafforzare lo spirito di squadra.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Il profilo dei nostri Game-Changers<\/strong><br \/>Cerchiamo talenti che :<\/p>\\n<ul>\\n<li>\\n<p>Parlano perfettamente italiano, scritto e parlato. La conoscenza del francese &egrave; un plus apprezzato. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Possiedono ottime capacit&agrave; comunicative, sono organizzati, autonomi e proattivi. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Hanno familiarit&agrave; con gli strumenti digitali e sono naturalmente curiosi nell&rsquo;adottare nuove tecnologie. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Affrontano le sfide con entusiasmo e sono appassionati alla soddisfazione del cliente. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Il nostro processo di selezione<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Test online (1h) : Dopo aver ricevuto la tua candidatura, ti invieremo un&rsquo;email con l&rsquo;invito a sostenere dei test online. Queste valutazioni interattive valorizzano le tue competenze linguistiche, tecniche e personali. Un passaggio fondamentale per far emergere il tuo potenziale!<\/p>\\n<\/li>\\n<li>\\n<p>Colloquio telefonico : Una conversazione esplorativa con un membro del team recruiting per conoscerci meglio e verificare la compatibilit&agrave; del tuo profilo.<\/p>\\n<\/li>\\n<li>\\n<p>Colloquio in presenza a Marrakech : Un&rsquo;intervista approfondita per validare le tue competenze e allineare le tue aspirazioni alla nostra cultura.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Pronto\/a ad accettare la sfida? Unisciti all&rsquo;avventura Concentrix, dove innovazione ed eccellenza si incontrano! \ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"1715326782\",\"location\":\"Marrakesh, Morocco\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-08T12:04:16.255+02:00\",\"created_at\":\"2026-05-08T10:11:10.050+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDk?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"183\",\"campaign_id\":\"778\",\"campaign_title\":\"LI Freeway \/ German \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Training Specialist with German Language\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At <strong>Concentrix <\/strong>we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>Join us!&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What the role looks like:&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Deliver live and on-demand instructor-led training via a variety of modalities and technologies.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Facilitate virtual instructor led training to end-user customers and partners on a regular schedule across regions and globally.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Partner with the global Customer Learning Team and fellow trainers to ensure consistent customer experience globally.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Update, translate &amp; localize training materials as directed.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Review feedback, identify and implement improvement.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Maintain participant records (e.g., registration, test scores, evaluations, and attendance).&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p><strong>hybrid role<\/strong> (Wed-Thu onsite) &nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Working hours - Mon - Fr 10:00-19:00&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your profile:&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>1+ year in Customer Training, (virtual) education or L&amp;D environment.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Fluency in&nbsp;<strong>German and English<\/strong> &ndash; written and verbal&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Experience delivering ILT \/ Vilt learning programs.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Strong presentation and communication skills&nbsp;&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Experience using virtual platforms such as MS Teams, Zoom, Cisco WebEx and LMS platforms such as Skilljar Preferred Qualifications&nbsp;&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Knowledge of adult learning principles, both inside and outside of traditional classroom environments.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Passion for training and educating people&nbsp;&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Direct work experience in a training capacity, including external training and internal curriculum development and execution.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Professional and confident public presence; experience commanding large audiences as a trainer and\/or speaker in both virtual and in-person settings.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Monthly transportation\/internet allowance<\/p>\\n<\/li>\\n<li>\\n<p>Bonus for important life events (marriage, birth or adoption of a child, university graduation)<\/p>\\n<\/li>\\n<li>\\n<p>Additional medical plan: health and dental care (fully covered by the employer)<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Voluntary Sport Card (Multisport)&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Please send us your CV in English.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Only short-listed applicants will be contacted.&nbsp;&nbsp;<\/p>\\n<p>All applications will be treated as strictly confidential.&nbsp;&nbsp;<\/p>\\n<p>Help us G.R.O.W. Join us!&nbsp;<\/p>\",\"ats_external_id\":\"3814276194\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-08T09:54:37.255+03:00\",\"created_at\":\"2026-05-08T09:53:02.277+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Nzg?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Nzg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"920\",\"campaign_id\":\"18491\",\"campaign_title\":\"SDET II (TCF) R1729057\",\"campaign_type\":\"job_application\",\"job_title\":\"Software Development Engineer in Test (SDET) with Python Experience\",\"street\":\"USA NE Work-at-Home\",\"address\":\"USA NE Work-at-Home\",\"city\":\"USA\",\"state\":\"Nebraska\",\"postal_code\":\"68501\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p><\/p><p><b>Job Title: Software Development Engineer in Test (SDET)\u00a0with Python Experience<\/b><\/p><p><b>Location: Omaha, NE\u2013 Onsite (5 days a week) <\/b><\/p><p><\/p><p><b>Job Summary<\/b><\/p><ul><li>We are seeking a\u00a0<b>Mid-Level SDET<\/b>\u00a0with strong experience in\u00a0<b>Python-based test automation<\/b>,\u00a0<b>data processing<\/b>, and\u00a0<b>Windows desktop application automation<\/b>.<\/li><li>The ideal candidate will have hands-on expertise in\u00a0<b>Python, pandas, NumPy, PyWinAuto, and PyAutoGUI<\/b>\u00a0to design, build, and maintain robust automation solutions for desktop workflows and testing needs.<\/li><li>This role requires someone who can work on\u00a0<b>data validation<\/b>,\u00a0<b>GUI automation<\/b>,\u00a0<b>test execution reporting<\/b>, and\u00a0<b>scheduled automation processes<\/b>\u00a0while following best practices in\u00a0<b>version control<\/b>\u00a0and automation engineering.<\/li><\/ul><p><b>Key Responsibilities<\/b><\/p><p><b>Automation Development<\/b><\/p><ul><li>Design, develop, and maintain\u00a0<b>automated test scripts<\/b>\u00a0for\u00a0<b>Windows desktop applications<\/b>.<\/li><li>Automate\u00a0<b>complex GUI workflows<\/b>\u00a0and application interactions using\u00a0<b>PyWinAuto<\/b>\u00a0and\u00a0<b>PyAutoGUI<\/b>.<\/li><li>Build reusable automation frameworks and utilities to improve testing efficiency and coverage.<\/li><\/ul><p><b>Data Processing and Validation<\/b><\/p><ul><li>Use\u00a0<b>Python, pandas, and NumPy<\/b>\u00a0for\u00a0<b>data processing, analysis, and validation<\/b>.<\/li><li>Create scripts to handle large datasets, perform transformations, and support automation validation tasks.<\/li><li>Analyze test output and system data to identify issues, trends, and quality concerns.<\/li><\/ul><p><b>Reporting and Monitoring<\/b><\/p><ul><li>Develop and maintain\u00a0<b>test execution reports<\/b>, dashboards, or summary views for stakeholders.<\/li><li>Track automation runs, test results, defects, and coverage metrics.<\/li><li>Support reporting improvements for better visibility into test performance and outcomes.<\/li><\/ul><p><b>Automation Execution and CI Support<\/b><\/p><ul><li>Work with\u00a0<b>Jenkins<\/b>\u00a0or other scheduling tools to enable\u00a0<b>automated and recurring test execution<\/b>.<\/li><li>Manage scheduled runs and monitor execution health for automated processes.<\/li><li>Support continuous improvement of automation pipelines and execution reliability.<\/li><\/ul><p><b>Collaboration and Code Management<\/b><\/p><ul><li>Use\u00a0<b>Git<\/b>\u00a0for source control, version management, and team collaboration.<\/li><li>Partner with developers, QA teams, and business stakeholders to understand requirements and improve test coverage.<\/li><li>Participate in code reviews, troubleshooting, and ongoing enhancement of automation assets.<\/li><\/ul><p><\/p><p><b>\u00a0Required Qualifications<\/b><\/p><p><b>Technical Skills<\/b><\/p><ul><li>Strong hands-on experience with\u00a0<b>Python<\/b><\/li><li>Experience with\u00a0<b>pandas<\/b>\u00a0and\u00a0<b>NumPy<\/b>\u00a0for data processing and analysis<\/li><li>Experience automating\u00a0<b>Windows desktop applications<\/b><\/li><li>Proficiency with\u00a0<b>PyWinAuto<\/b>\u00a0and\u00a0<b>PyAutoGUI<\/b><\/li><li>Experience creating and maintaining\u00a0<b>automation test scripts<\/b><\/li><\/ul><p><b>Tools and Platforms<\/b><\/p><ul><li>Familiarity with\u00a0<b>Jenkins<\/b>\u00a0or other tools for\u00a0<b>scheduled automation execution<\/b><\/li><li>Experience with\u00a0<b>Git<\/b>\u00a0or other\u00a0<b>version control systems<\/b><\/li><li>Experience with\u00a0<b>test execution reporting<\/b>\u00a0or\u00a0<b>dashboard creation<\/b><\/li><\/ul><p><b>Professional Experience<\/b><\/p><ul><li>Experience in\u00a0<b>software testing<\/b>,\u00a0<b>test automation<\/b>, or\u00a0<b>SDET-related roles<\/b><\/li><li>Ability to troubleshoot automation issues and improve script stability<\/li><li>Strong analytical and problem-solving skills<\/li><\/ul><p><b>Preferred Qualifications<\/b><\/p><p><b>Nice-to-have experience<\/b><\/p><ul><li>Experience with automation frameworks and reusable testing utilities<\/li><li>Knowledge of QA processes, defect tracking, and test lifecycle management<\/li><li>Exposure to enterprise desktop applications or regulated environments<\/li><li>Familiarity with CI\/CD practices and automation scheduling strategies<\/li><\/ul><p><\/p><p>The base salary range for this position is $30.00\u2013$33.28 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><p><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/li><li><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/li><\/ul><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p><p>#LI-Onsite<\/p><p>#Omaha<\/p><p>#Nebraska<\/p><p><\/p>\",\"ats_external_id\":\"R1729057\",\"location\":\"USA, Nebraska\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-09T04:04:51.980+08:00\",\"created_at\":\"2026-05-08T08:06:05.851+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODQ5MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Software-Development-Engineer-in-Test--SDET--with-Python-Experience_R1729057-5\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Nebraska\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"68501\",\"primary_location\":{\"id\":\"US-WAH-NEBRA-00\",\"wid\":\"b67da9176e3d1062f9deb274e110bde2\",\"descriptor\":\"USA NE Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"shaik.ahamed1@concentrix.com\"},\"first_name\":\"Ahamed, Shaik\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"103385864\",\"wid\":\"864855068eed102625af2f3703330000\",\"descriptor\":\"Shaik Ahamed (103385864)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0445\",\"descriptor\":\"SDET II (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371810\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Software-Development-Engineer-in-Test--SDET--with-Python-Experience_R1729057-5\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Software-Development-Engineer-in-Test--SDET--with-Python-Experience_R1729057-5\/apply\",\"job_requisition_id\":\"R1729057\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"c8845a804ff7011141d305990c750000\",\"descriptor\":\"W0ZG5G Uprr Billable Usa\",\"reference_id\":\"W0ZG5G\",\"custom_reference_id\":\"W0ZG5G\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f74bef87fd1d01112caa426c29140000\",\"descriptor\":\"6950 - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Job Title: Senior Project Manager<\/b><\/p><p><b>Location: Omaha, NE (Onsite - 5 Days a Week)<\/b><\/p><p><br \/><b>Role Overview<\/b><\/p><p>The\u00a0<b>Project Manager<\/b>\u00a0will lead onsite delivery execution across teams and vendors. This role is responsible for\u00a0<b>tracking progress, reporting status, managing scope, and coordinating with vendors<\/b>. The goal is to ensure all project artifacts move smoothly through\u00a0<b>Development, QA, UAT, and Production<\/b>.<\/p><p><\/p><p><b>\u00a0Key Responsibilities<\/b><\/p><ul><li>Lead daily project delivery activities across internal teams and external vendors.<\/li><li>Track work items and artifacts from start to finish.<\/li><li>Monitor\u00a0<b>milestones, backlog, velocity, aging, and throughput<\/b>.<\/li><li>Use\u00a0<b>JIRA, JQL, and dashboards<\/b>\u00a0to track progress and report status.<\/li><li>Identify and resolve\u00a0<b>risks, issues, and blockers<\/b>.<\/li><li>Use project metrics to support\u00a0<b>prioritization and escalation<\/b>.<\/li><li>Ensure project delivery stays aligned with the\u00a0<b>Statement of Work (SOW)<\/b>.<\/li><li>Enforce agreed\u00a0<b>acceptance criteria<\/b>.<\/li><li>Communicate and manage any\u00a0<b>scope changes<\/b>\u00a0clearly.<\/li><li>Work closely with\u00a0<b>MSP\/vendor teams<\/b>\u00a0to align priorities and execution.<\/li><li>Drive\u00a0<b>vendor accountability<\/b>\u00a0for deliverables and timelines.<\/li><li>Manage\u00a0<b>cross-team dependencies<\/b>\u00a0and issue resolution.<\/li><li>Provide clear updates on\u00a0<b>status, risks, issues, and decisions<\/b>.<\/li><li>Prepare and share\u00a0<b>weekly project reports<\/b>.<\/li><li>Lead\u00a0<b>daily standups, meetings, and working sessions<\/b>.<\/li><li>Ensure strong alignment between\u00a0<b>technical teams and leadership<\/b>.<\/li><li>Define and maintain delivery workflows and standards.<\/li><li>Analyze project data using\u00a0<b>Excel and JIRA reporting tools<\/b>.<\/li><li>Maintain reporting consistency and improve project processes where needed.<\/li><\/ul><p><b>Required Skills<\/b><\/p><ul><li>Experience managing\u00a0<b>large-scale, multi-team projects<\/b>.<\/li><li>Strong understanding of\u00a0<b>milestones, lifecycle tracking, and dependency management<\/b>.<\/li><li>Strong hands-on experience with\u00a0<b>JIRA, JQL, dashboards, and reporting<\/b>.<\/li><li>Good data analysis skills using\u00a0<b>Excel<\/b>.<\/li><li>Experience aligning delivery to\u00a0<b>SOW requirements<\/b>.<\/li><li>Ability to manage\u00a0<b>scope, acceptance criteria, and change control<\/b>.<\/li><li>Experience coordinating with\u00a0<b>vendors\/MSPs<\/b>\u00a0and driving accountability.<\/li><li>Strong communication skills with the ability to work across teams and leadership.<\/li><li>Ability to identify, mitigate, and escalate\u00a0<b>risks and blockers<\/b>.<\/li><li>Comfortable using\u00a0<b>metrics and data<\/b>\u00a0to make project decisions.<\/li><\/ul><p><\/p><p><\/p><p>The base salary range for this position is $92,250\u2013$95,700 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><p><\/p><p>The deadline to apply for this position is: 05\/16\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/li><li><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/li><\/ul><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. 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This role involves strategic planning, team leadership, and the execution of innovative sales strategies to achieve business objectives.<\/span><\/h2><p><span>\u00a0<\/span><\/p><h1><span><b>Key Responsibilities:<\/b><\/span><\/h1><h2><span><b>Sales Strategy Development:<\/b> Create and implement effective sales strategies to achieve and exceed revenue targets.<\/span><\/h2><h2><span><b>Client Relationship Management:<\/b> Establish and maintain strong relationships with key clients and stakeholders, ensuring high levels of satisfaction and retention.<\/span><\/h2><h2><span><b>Market Analysis:<\/b> Analyze market trends to adjust strategies accordingly and maintain a competitive edge.<\/span><\/h2><h2><span><b>Client Engagement:<\/b> Prepare and deliver compelling presentations to potential clients, tailoring solutions to meet their specific needs.<\/span><\/h2><h2><span><b>Performance Monitoring:<\/b> Monitor and report performance metrics to senior management, providing insights and recommendations for improvement.<\/span><\/h2><h2><span><b>Cross-Functional Collaboration:<\/b> Work closely with marketing and sales teams to ensure alignment and support for sales strategies.<\/span><\/h2><p><\/p><h1><span><b>Required Skills and Qualifications:<\/b><\/span><\/h1><h2><span>Proven track record in sales management within BPO or Tech area.<\/span><\/h2><h2><span>Strong leadership and team management skills.<\/span><\/h2><h2><span>Excellent communication and negotiation abilities.<\/span><\/h2><h2><span>Proficiency in analyzing data and trends to inform decision-making.<\/span><\/h2><h2><span>Proficient in CRM software and Microsoft Office Suite.<\/span><\/h2><h2><span>Advanced English speaking and writing level (minimum B2&#43;)<\/span><\/h2><p><\/p><h1><span><b>Desired Experience:<\/b><\/span><\/h1><h2><span>Minimum of 5 years of experience in the BPO or Tech sector.<\/span><\/h2><h2><span>A minimum of 3 years of experience in sales, with experience as a Sales Consultant in the Technology sector.<\/span><\/h2><h2><span>Demonstrated success in meeting and exceeding sales targets.<\/span><\/h2><h2><span>BPO Experience will be considered positively<\/span><\/h2><h1><\/h1><h1><span><b>Working Conditions:<\/b><\/span><\/h1><h2><span>Full-time position<\/span><\/h2><h2><span>Hybrid work environment with travel required to meet clients across Italy.<\/span><\/h2><p><\/p><h2><b><span><span><span>Disclaimer\u00a0\u00a0<\/span><\/span><\/span> <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. 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Bilingual R1728871\",\"campaign_type\":\"job_application\",\"job_title\":\"Fraud Activity Agent (French-speaking) - On-site BM01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Fraud Activity Agent (French-speaking) - On-site BM01\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0\u00a0\u00a0<\/b>\u00a0<\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Fraud Activity Agent\u00a0in Barcelona (on-site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0\u00a0\u00a0<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0\u00a0\u00a0<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p>As a\u00a0<b>Fraud Activity Agent\u00a0<\/b>on our team, you will:\u00a0\u00a0 \u00a0<br \/>- Fraud Investigation &amp; Verification\u00a0\u00a0<\/p><p>- Initiate investigations on suspicious fraud cases using internal tools and defined macros. \u00a0- Collect and meticulously verify all necessary documentation from customers to confirm or infirm fraud. \u00a0\u00a0<\/p><p>- Manage cases within defined pending periods, ensuring timely follow-up and resolution. \u00a0\u00a0<\/p><p>- De-escalate tickets to Level 1 if client documentation is not received after 14 days, following established procedures.\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0\u00a0\u00a0<\/b>\u00a0<\/p><p>- Are proficient or bilingual in French and advanced in English\u00a0<br \/>- Strong interpersonal skills including active listening, empathy, and adaptability\u00a0\u00a0<\/p><p>- Advanced customer service and conflict resolution abilities\u00a0\u00a0<\/p><p>- Skilled in troubleshooting and resolving complex, non-standard issues\u00a0\u00a0<\/p><p>- Provides clear root-cause analysis and insights\u00a0\u00a0<\/p><p>- Proficient with extended tools and operational systems (e.g., CRM, parcel tracking)\u00a0\u00a0<\/p><p>- Technically proficient in OS-level topics (iOS, Android, Windows)\u00a0\u00a0<\/p><p>- Proactively identifies and leads improvement initiatives\u00a0\u00a0<\/p><p>- Supports efficiency and optimization of service-level agreements (SLAs)\u00a0\u00a0<\/p><p>- Has access to and effectively uses extended tools\u00a0\u00a0<\/p><p>- Possesses deep knowledge of internal processes and workflows\u00a0<br \/>\u00a0<\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0\u00a0\u00a0<\/b>\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p>- Full time 39 hours\/week, permanent contract<\/p><p>- \u00a0Rotative shifts between Monday - Saturday, 09:00 - 18:00 (<span> 2 full weekends off per month)<\/span><br \/>- Salary 22000 euros gross\/year &#43; up to 2400 euros gross\/year in bonus \u00a0<br \/>- Great office location in Barcelona<br \/>- Full paid training about the company and the project you will be working on \u00a0<br \/>- Career development program and specialized courses\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0\u00a0\u00a0<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><p>We are looking for an experienced Cloud Solution Architect \u2013 Infrastructure \u2013 MECM (aka SCCM)\/Intune with fluent German and English language who will work directly with customers, as a consultant and technical advisor.<\/p><\/div><div><div><div><div><div><div><div><div><div><p><\/p><p><b>Key Responsibilities:<\/b><\/p><ul><li><p>Design, Deploy, Review and Assess the health of the infrastructure and clients<\/p><\/li><li><p>Upgrade, update and maintain the SCCM hierarchy<\/p><\/li><li><p>Troubleshoot issues with infrastructure and clients<\/p><\/li><li><p>Tune and optimize for performance<\/p><\/li><li><p>Assist with reporting<\/p><\/li><li><p>Assist in setting up 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Integramos ingenier\u00eda digital de clase mundial, creatividad y una profunda comprensi\u00f3n del comportamiento humano para encontrar y desbloquear valor a trav\u00e9s de experiencias potenciadas por la tecnolog\u00eda y la inteligencia. Combinamos dise\u00f1o centrado en el ser humano, datos poderosos y tecnolog\u00eda s\u00f3lida para acelerar la transformaci\u00f3n a gran escala. Estar\u00e1s rodeado de los mejores del mundo, proporcionando tecnolog\u00eda y conocimientos l\u00edderes en el mercado para modernizar y simplificar la experiencia del cliente. Dentro de nuestro equipo de servicios profesionales, entregar\u00e1s consultor\u00eda estrat\u00e9gica, dise\u00f1o, servicios de asesor\u00eda, investigaci\u00f3n de mercado y an\u00e1lisis de centros de contacto que brindan informaci\u00f3n para mejorar los resultados y el valor para nuestros clientes. 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Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-inline-flex\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/li>\\n<li class=\\\"tw-inline-flex\\\">Primes d'objectifs en fonction des r&eacute;sultats<\/li>\\n<li class=\\\"tw-inline-flex\\\">Le choix de formule du temps de travail (35h; 37h + 14 RTT; 37h + HS)<\/li>\\n<li class=\\\"tw-inline-flex\\\">Des locaux modernes et accueillant (cuisine, salle de pause, patio...)<\/li>\\n<li class=\\\"tw-inline-flex\\\">Parfaitement plac&eacute; en centre ville avec un parking gratuit<\/li>\\n<li class=\\\"tw-inline-flex\\\">Une participation et un int&eacute;ressement en fonction des r&eacute;sultats<\/li>\\n<li class=\\\"tw-inline-flex\\\">Un CSE et une &eacute;quipe \\\"engagement et reconnaissance\\\" dynamiques<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. 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Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"2582007786\",\"location\":\"Angers, France\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-07T18:04:05.041+02:00\",\"created_at\":\"2026-05-07T17:40:46.071+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDE?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1840\",\"campaign_id\":\"300\",\"campaign_title\":\"GTM Conseiller client (F\/H) - Chalon - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) -  Chalon sur Sa\u00f4ne\",\"street\":null,\"address\":null,\"city\":\"Chalon-sur-Sa\u00f4ne\",\"state\":\"Bourgogne-Franche-Comt\u00e9\",\"postal_code\":\"71100\",\"region\":\"France\",\"country\":\"France\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-inline-flex\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/li>\\n<li class=\\\"tw-inline-flex\\\">Une mutuelle prise en charge &agrave; hauteur de 60% par l'entreprise<\/li>\\n<li class=\\\"tw-inline-flex\\\">Un int&eacute;ressement en fonction des r&eacute;sultats<\/li>\\n<li class=\\\"tw-inline-flex\\\">Prise en charge des transports en commun &agrave; 60%<\/li>\\n<li class=\\\"tw-inline-flex\\\">Un CSE dynamique<\/li>\\n<li class=\\\"tw-inline-flex\\\">Des locaux modernes et accueillants<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? 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Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-inline-flex\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/li>\\n<li class=\\\"tw-inline-flex\\\">Primes d'objectifs en fonction des r&eacute;sultats<\/li>\\n<li class=\\\"tw-inline-flex\\\">Une mutuelle d'entreprise<\/li>\\n<li class=\\\"tw-inline-flex\\\">Prime de participation en fonction des r&eacute;sultats<\/li>\\n<li class=\\\"tw-inline-flex\\\">Prise en charge des transports en commun &agrave; 75%<\/li>\\n<li class=\\\"tw-inline-flex\\\">Un CSE dynamique<\/li>\\n<li class=\\\"tw-inline-flex\\\">Des locaux modernes et accueillants<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"4062778958\",\"location\":\"Tourcoing, France\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-07T18:04:04.964+02:00\",\"created_at\":\"2026-05-07T17:31:42.767+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTk?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1842\",\"campaign_id\":\"298\",\"campaign_title\":\"GTM Conseiller client (F\/H) - Compi\u00e8gne - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) -  Compi\u00e8gne\",\"street\":null,\"address\":null,\"city\":\"Compi\u00e8gne\",\"state\":\"Hauts-de-France\",\"postal_code\":\"60200\",\"region\":\"France\",\"country\":\"France\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-inline-flex\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/li>\\n<li class=\\\"tw-inline-flex\\\">Primes d'objectifs en fonction des r&eacute;sultats<\/li>\\n<li class=\\\"tw-inline-flex\\\">Ost&eacute;opathe mis &agrave; disposition<\/li>\\n<li class=\\\"tw-inline-flex\\\">Salle de sport et salle \\\"zen\\\"<\/li>\\n<li class=\\\"tw-inline-flex\\\">Des locaux modernes et accueillants<\/li>\\n<li class=\\\"tw-inline-flex\\\">Des animations dans l'entreprise tout au long de l'ann&eacute;e<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"2149870425\",\"location\":\"Compi\u00e8gne, France\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-11T01:59:06.715+02:00\",\"created_at\":\"2026-05-07T17:27:42.010+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTg?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1843\",\"campaign_id\":\"297\",\"campaign_title\":\"GTM Conseiller client (F\/H) - Vitr\u00e9 - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) -  Vitr\u00e9\",\"street\":null,\"address\":null,\"city\":\"Vitr\u00e9\",\"state\":\"Brittany\",\"postal_code\":\"35500\",\"region\":\"France\",\"country\":\"France\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-inline-flex\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/li>\\n<li class=\\\"tw-inline-flex\\\">Une mutuelle prise en charge &agrave; hauteur de 80% par l'entreprise<\/li>\\n<li class=\\\"tw-inline-flex\\\">Une Ambiance de travail agr&eacute;able<\/li>\\n<li class=\\\"tw-inline-flex\\\">De nombreuses opportunit&eacute;s d'&eacute;volutions<\/li>\\n<li class=\\\"tw-inline-flex\\\">L'acquisition de nouvelles comp&eacute;tences professionnelles<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"329076151\",\"location\":\"Vitr\u00e9, France\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-07T18:04:02.652+02:00\",\"created_at\":\"2026-05-07T17:23:06.793+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTc?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1844\",\"campaign_id\":\"296\",\"campaign_title\":\"GTM Conseiller client (F\/H) - Montceau - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) -  Montceau-Les-Mines\",\"street\":null,\"address\":null,\"city\":\"Montceau-les-Mines\",\"state\":\"Bourgogne-Franche-Comt\u00e9\",\"postal_code\":\"71300\",\"region\":\"France\",\"country\":\"France\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-inline-flex\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/li>\\n<li class=\\\"tw-inline-flex\\\">Une mutuelle prise en charge &agrave; hauteur de 60% par l'entreprise<\/li>\\n<li class=\\\"tw-inline-flex\\\">Un CSE dynamique<\/li>\\n<li class=\\\"tw-inline-flex\\\">Une participation et un int&eacute;ressement en fonction des r&eacute;sultats<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"2592383812\",\"location\":\"Montceau-les-Mines, France\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-07T18:04:02.361+02:00\",\"created_at\":\"2026-05-07T17:18:19.818+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTY?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1845\",\"campaign_id\":\"295\",\"campaign_title\":\"GTM Conseiller client (F\/H) - Villers - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) -  Villers-Cotter\u00eats\",\"street\":null,\"address\":null,\"city\":\"Villers-Cotter\u00eats\",\"state\":\"Hauts-de-France\",\"postal_code\":\"02600\",\"region\":\"France\",\"country\":\"France\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-inline-flex\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/li>\\n<li class=\\\"tw-inline-flex\\\">RTT annuel<\/li>\\n<li class=\\\"tw-inline-flex\\\">Une mutuelle prise en charge &agrave; hauteur de 70% par l'entreprise<\/li>\\n<li class=\\\"tw-inline-flex\\\">Titres restaurant ou RIE<\/li>\\n<li class=\\\"tw-inline-flex\\\">Salle de pause &eacute;quip&eacute;e: table de tennis de table, Babyfoot, rameur...<\/li>\\n<li class=\\\"tw-inline-flex\\\">Une participation et un int&eacute;ressement en fonction des r&eacute;sultats<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"109559679\",\"location\":\"Villers-Cotter\u00eats, France\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-09T01:59:07.438+02:00\",\"created_at\":\"2026-05-07T17:11:38.857+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTU?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1846\",\"campaign_id\":\"294\",\"campaign_title\":\"GTM Conseiller client (F\/H) - Metz- Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) - Metz\",\"street\":null,\"address\":null,\"city\":\"Metz\",\"state\":\"Grand Est\",\"postal_code\":\"\",\"region\":\"France\",\"country\":\"France\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Une mutuelle prise en charge &agrave; hauteur de 60% par l'entreprise<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Un CSE dynamique<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Des animations dans l'entreprise tout au long de l'ann&eacute;e<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Des locaux modernes et accueillants<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"1921430678\",\"location\":\"Metz, France\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-07T18:04:02.240+02:00\",\"created_at\":\"2026-05-07T17:05:54.055+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTQ?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1847\",\"campaign_id\":\"293\",\"campaign_title\":\"GTM Conseiller client (F\/H) - Gray - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) - Gray\",\"street\":null,\"address\":null,\"city\":\"Gray\",\"state\":\"Bourgogne-Franche-Comt\u00e9\",\"postal_code\":\"70100\",\"region\":\"France\",\"country\":\"France\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Une mutuelle d'entreprise<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Un CSE dynamique<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Des animations dans l'entreprise tout au long de l'ann&eacute;e<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"3857744200\",\"location\":\"Gray, France\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-07T18:04:02.062+02:00\",\"created_at\":\"2026-05-07T17:01:37.388+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTM?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1848\",\"campaign_id\":\"292\",\"campaign_title\":\"GTM Conseiller client (F\/H) - Fontenay - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) - Fontenay\",\"street\":null,\"address\":null,\"city\":\"Fontenay-le-Comte\",\"state\":\"Pays de la Loire\",\"postal_code\":\"85200\",\"region\":\"France\",\"country\":\"France\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Une mutuelle prise en charge &agrave; hauteur de 70% par l'entreprise<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Une prime transport<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Une participation et un int&eacute;ressement en fonction des r&eacute;sultats<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Un CSE dynamique<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Des animations dans l'entreprise tout au long de l'ann&eacute;e<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"2448525985\",\"location\":\"Fontenay-le-Comte, France\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-07T18:04:02.037+02:00\",\"created_at\":\"2026-05-07T16:47:38.886+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTI?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1849\",\"campaign_id\":\"291\",\"campaign_title\":\"GTM Conseiller client (F\/H) - Caen - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) - Caen \",\"street\":null,\"address\":null,\"city\":\"CAEN\",\"state\":null,\"postal_code\":\"14000\",\"region\":\"France\",\"country\":\"France\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Une mutuelle prise en charge &agrave; hauteur de 80% par l'entreprise<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Une prise en charge des transports en commun jusqu'&agrave; 60%<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Une conciergerie d'entreprise<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Des locaux modernes et accueillants<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Une participation et un int&eacute;ressement en fonction des r&eacute;sultats<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Un CSE dynamique<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"234002074\",\"location\":\"CAEN, France\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-12T01:59:08.320+02:00\",\"created_at\":\"2026-05-07T16:23:41.714+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"925\",\"campaign_id\":\"18447\",\"campaign_title\":\"Sr. Cloud &amp; Collaboration Engineer (TCF) R1728103\",\"campaign_type\":\"job_application\",\"job_title\":\"Dynatrace SRE\",\"street\":\"MEX Work-at-Home\",\"address\":\"MEX Work-at-Home\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Site Reliability Engineer (SRE) \u2013 Observability &amp; Dynatrace \u2013 Remote Mexico<\/b><\/p><p><\/p><p>We&#39;re <b>Concentrix<\/b>. The intelligent transformation partner. <b>Solution-focused. Tech-powered. Intelligence-fueled.<\/b><\/p><p><\/p><p>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. <b>We shape new game-changing careers in over 70 countries, attracting the best talent.<\/b><\/p><p><\/p><p>The Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We <b>integrate world-class digital engineering,<\/b> creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. <b>We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale.<\/b> You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.<\/p><p><\/p><p><b>Our game-changers<\/b> around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;<b>World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/b><\/p><p><br \/>We are seeking a <b>Site Reliability Engineer (SRE)<\/b> with deep expertise in <b>Dynatrace and enterprise observability<\/b> to help mature and scale our monitoring capabilities across the environment. This role partners closely with engineering, infrastructure, and leadership teams to translate business and technical requirements into reliable, actionable observability solutions. The SRE will play a key role in <b>platform ownership, dashboard development for executive visibility, infrastructure\u2011as\u2011code enablement, and consolidation of legacy monitoring tools<\/b>.<\/p><p><\/p><p>This position sits at the intersection of <b>reliability engineering, monitoring strategy, and business outcomes<\/b>.<\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><p><\/p><p><b>Observability &amp; Platform Engineering<\/b><\/p><ul><li>Own and manage the <b>Dynatrace observability platform<\/b>, including configuration, governance, and ongoing optimization.<\/li><li>Design and implement <b>end\u2011to\u2011end monitoring and observability<\/b> across applications, infrastructure, cloud services, and platforms.<\/li><li>Expand coverage through best\u2011practice instrumentation, alerting, and service-level indicators (SLIs\/SLOs).<\/li><li>Support the <b>consolidation and rationalization of disparate monitoring tools<\/b>, reducing tool sprawl and improving operational clarity.<\/li><\/ul><p><\/p><p><b>Dashboards &amp; Executive Reporting<\/b><\/p><ul><li>Translate <b>business and leadership requirements<\/b> into meaningful dashboards and views for <b>executive review and decision\u2011making<\/b>.<\/li><li>Build role\u2011based dashboards that serve engineering, operations, and leadership audiences.<\/li><li>Ensure observability data is actionable, reliable, and aligned to service health, availability, and business impact.<\/li><\/ul><p><\/p><p><b>Infrastructure as Code &amp; Cloud<\/b><\/p><ul><li>Develop and manage <b>Dynatrace configurations using Terraform<\/b> and infrastructure\u2011as\u2011code best practices.<\/li><li>Support deployments and integration within <b>Azure environments<\/b>.<\/li><li>Partner with engineering and platform teams to embed observability into CI\/CD pipelines and cloud-native architectures.<\/li><\/ul><p><\/p><p><b>Reliability &amp; SRE Practices<\/b><\/p><ul><li>Apply <b>Site Reliability Engineering principles<\/b> to improve system availability, performance, and resilience.<\/li><li>Support incident response, post\u2011incident reviews, and continuous improvement efforts using observability insights.<\/li><li>Help define and mature reliability standards, alerting strategies, and operational best practices.<\/li><\/ul><p><\/p><p><b>Stakeholder Partnership<\/b><\/p><ul><li>Serve as a <b>central intake point for monitoring and observability requests<\/b> from leadership and technology teams.<\/li><li>Collaborate closely with infrastructure, application, and security teams to align monitoring strategies with enterprise priorities.<\/li><li>Act as a subject\u2011matter expert and trusted advisor on observability and platform reliability.<\/li><\/ul><p><\/p><p><b>Qualifications<\/b><\/p><ul><li>Strong hands\u2011on experience with <b>Dynatrace<\/b>, including configuration, dashboards, alerts, and platform management.<\/li><li>Experience translating <b>business requirements into technical monitoring and observability solutions<\/b>.<\/li><li>Proficiency with <b>Terraform<\/b> for configuration and environment management.<\/li><li>Experience supporting cloud environments, preferably <b>Microsoft Azure<\/b>.<\/li><li>Solid background in <b>observability, monitoring, and Site Reliability Engineering (SRE)<\/b> concepts.<\/li><li>Experience managing and improving enterprise monitoring platforms at scale.<\/li><\/ul><p><\/p><p><b>Preferred Qualifications<\/b><\/p><ul><li>Experience driving <b>monitoring tool consolidation<\/b> or modernization initiatives.<\/li><li>Familiarity with executive\u2011level reporting and operational KPIs.<\/li><li>Knowledge of cloud\u2011native architectures, microservices, and distributed systems.<\/li><li>Experience integrating observability into CI\/CD pipelines.<\/li><li>Strong communication skills with the ability to work across technical and non\u2011technical stakeholders.<\/li><\/ul><p><\/p><p><b>What Success Looks Like<\/b><\/p><ul><li>Leadership 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vandaag!\",\"long_description\":\"<p>Ben jij klaar om een verschil te maken voor de deelnemers van onze pensioenfondsen? Het Klantcontactcentrum (KCC) van APG is het kloppende hart van onze dienstverlening. Met jaarlijks meer dan 600.000 contacten, ben jij het menselijke gezicht van de organisatie. Je werkt samen met je collega's vol overgave om onze doelen te behalen, altijd met de deelnemer centraal.<\/p>\\n<h2>Wat ga je doen in deze functie?<\/h2>\\n<p>Als parttime klantenservicemedewerker voor APG ben jij de betrouwbare gids voor deelnemers met vragen over hun pensioensituatie. Of het nu gaat om ziekte, overlijden of arbeidsongeschiktheid, jij vertaalt de complexe regelgeving naar begrijpelijk advies. Je helpt deelnemers met vragen over de pensioendatum, de hoogte van de pensioenuitkering, en wat te doen bij het overlijden van een partner.<\/p>\\n<p>Je hoeft hiervoor geen pensioenadviseur te zijn, maar je bouwt snel een stevige basiskennis op door onze training. Je combineert empathie met vakkennis en zorgt ervoor dat deelnemers met een gerust hart ophangen.<\/p>\\n<h2>Wat krijg je van ons?<\/h2>\\n<ul>\\n<li>Een startsalaris van &euro;15,28 per uur (vanaf 21 jaar) en een opbouw van 6,2% pensioen.<\/li>\\n<li>Parttime- en 50\/50 thuiswerkmogelijkheden binnen de openingstijden van maandag t\/m vrijdag 8:00 tot 17:30 uur;<\/li>\\n<li>Een reiskostenvergoeding of OV-vergoeding vanaf 10km;<\/li>\\n<li>Gratis fruit op kantoor, winacties en mooie extra&rsquo;s!<\/li>\\n<\/ul>\\n<h2>Wat vragen wij van jou?<\/h2>\\n<p>\ud83c\udf1f Je voelt je thuis in een werkweek van minimaal 28 uur.<\/p>\\n<p>\ud83c\udf93 HBO werk- en denkniveau is jouw startpunt.<\/p>\\n<p>\ud83c\udfaf Jouw ervaring? Je kunt goed luisteren en je hebt het vermogen om complexe informatie helder en begrijpelijk over te brengen.&nbsp;<\/p>\\n<p>\ud83d\udcc5 Je aanwezigheid bij een betaalde voltijd training van drie weken tussen maandag en vrijdag.<\/p>\\n<h2>Solliciteer direct!<\/h2>\\n<p>Benieuwd naar deze uitdaging? klik op de knop om direct te solliciteren of neem contact op met Suzanne Starke via <a href=\\\"mailto:suzanne.starke@concentrix.com\\\">suzanne.starke@concentrix.com<\/a> &ndash; 06-23311231.<\/p>\",\"ats_external_id\":\"2761521414\",\"location\":\"Groningen, Groningen\",\"job_type\":\"\",\"salary\":\"15.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-07T15:41:29.390+02:00\",\"created_at\":\"2026-05-07T15:39:52.330+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDk?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"184\",\"campaign_id\":\"776\",\"campaign_title\":\"Nike\/ Czech-English \/ Sofia - hybrid\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor \/ Quality Auditor for NIKE with Czech and English\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Want to be part of the customer service team for the No.1 Sports Brand in the world?<\/strong><\/p>\\n<p>Check out our Customer Advisor Associate role below, and if it sounds like the job for you, then get in touch!<br \/>Your daily activity will be divided into two parts:<\/p>\\n<ul>\\n<li>Customer Interaction in English<\/li>\\n<li>Quality Audit in Czech<\/li>\\n<\/ul>\\n<p><strong>What you'll do as a Customer Advisor\/Quality Auditor Associate?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Handling customer requests regarding a wide range of sports products via phone and chat<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">Monitors, evaluates and \/ or audits a sampling of inbound and\/or outbound calls and other contact methods including email<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Providing accurate information and maintaining detailed case notes<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Focusing on customer expectations and satisfaction<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Contributing to reaching individual and team performance targets<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>If you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have a B2 level \u043ef Czech and English<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are customer service-oriented<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have excellent communication skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have strong typing and PC skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are analytical and problem-solving oriented<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Flexible working hours &ndash; Monday - Saturday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Quarterly brand discount &amp; additional Peak season incentives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts and many more<\/p>\\n<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? 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Y nos enorgullece ser reconocidos con premios como \\\"Los Mejores Lugares para Trabajar del Mundo\\\", \\\"Las Mejores Empresas para el Crecimiento Profesional\\\" y \\\"La Mejor Cultura Empresarial\\\", a\u00f1o tras a\u00f1o.\\n\\nUnite a nosotros y s\u00e9 parte de este viaje hacia mayores oportunidades y futuros m\u00e1s brillantes.\",\"long_description\":\"<p><\/p><p><\/p><p>Nos encontramos en la b\u00fasqueda de un\/a<b> Consultor\/a SAP PS\/IM<\/b> para sumarse a un proyecto de upgrade a SAP S\/4HANA (versi\u00f3n 2025), bajo modelo RISE y metodolog\u00eda SAP Activate.<\/p><p><\/p><p><\/p><p><b>Responsabilidades:<\/b><\/p><ul><li><p><span>Liderar las actividades de revisi\u00f3n y remediaci\u00f3n en los m\u00f3dulos <b>SAP PS\/IM<\/b> durante el upgrade.<\/span><\/p><\/li><li><p><span>Analizar impactos funcionales derivados de simplification items y proponer soluciones.<\/span><\/p><\/li><li><p><span>Validar integraciones con FI\/CO, MM y otros m\u00f3dulos relevantes.<\/span><\/p><\/li><li><p><span>Acompa\u00f1ar pruebas funcionales e integrales, asegurando continuidad de procesos de gesti\u00f3n de proyectos e inversiones.<\/span><\/p><\/li><li><p><span>Documentar ajustes y brindar soporte experto durante la ejecuci\u00f3n y post-upgrade.<\/span><\/p><\/li><li><p><span>Coordinar con equipos t\u00e9cnicos y funcionales para garantizar compatibilidad de desarrollos propios e integraciones.<\/span><\/p><\/li><\/ul><p><\/p><p><b>Requisitos:<\/b><\/p><ul><li><p><span>Experiencia comprobada (m\u00ednimo 7 a\u00f1os) como consultor SAP PS\/IM en proyectos de implementaci\u00f3n o upgrade.<\/span><\/p><\/li><li><p><span>Participaci\u00f3n previa en proyectos <b>SAP S\/4HANA<\/b> (idealmente upgrades t\u00e9cnicos bajo RISE).<\/span><\/p><\/li><li><p><span>Conocimiento s\u00f3lido de integraciones con FI\/CO y MM.<\/span><\/p><\/li><li><p><span>Capacidad para identificar y remediar impactos derivados de simplification items.<\/span><\/p><\/li><li><p><span>Habilidades de comunicaci\u00f3n y trabajo en equipo en entornos cr\u00edticos.<\/span><\/p><\/li><\/ul><p><\/p><p><b>Deseable:<\/b><\/p><ul><li><p><span>Certificaciones SAP en PS o S\/4HANA.<\/span><\/p><\/li><\/ul>\",\"ats_external_id\":\"R1727973\",\"location\":\"Buenos Aires, Buenos Aires\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-07T06:04:35.538+08:00\",\"created_at\":\"2026-05-07T00:06:43.819+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODM3OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Consultor-SAP-PS-IM-Sr---Part-Time---Unilingual_R1727973\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Systems Analysis\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"organization_reference_id\":\"PAR02\"},\"location\":{\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"country\":{\"wid\":\"e42ad5eac46d4cc9b367ceaef42577c5\",\"iso2\":\"AR\",\"iso3\":\"ARG\",\"descriptor\":\"Argentina\",\"iso_numeric\":\"32\"},\"postal_code\":\"6001\",\"primary_location\":{\"id\":\"AR-WAH-ARGEN-01\",\"wid\":\"49cbc5c66e7f010772b49fd527e70000\",\"descriptor\":\"ARG Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"greciamartina.colmenaresdegamez@concentrix.com\"},\"first_name\":\"Colmenares de Gamez, Grecia Martina\"},\"categories\":[{\"descriptor\":\"CF Business Systems Analysis\"}],\"recruiters\":[{\"id\":\"102009276\",\"wid\":\"f81830f171380107b309e28b44d20000\",\"descriptor\":\"Grecia Martina Colmenares de Gamez (102009276)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0353\",\"descriptor\":\"Software Business Analyst I (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371468\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Consultor-SAP-PS-IM-Sr---Part-Time---Unilingual_R1727973\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Consultor-SAP-PS-IM-Sr---Part-Time---Unilingual_R1727973\/apply\",\"job_requisition_id\":\"R1727973\"}],\"organizations\":[{\"wid\":\"61bd812b20c5101da9767fa66a2e0000\",\"descriptor\":\"24257 - 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Freitag von 09:00 - 18:00 Uhr, Samstag 10:00 - 16:00 | Deutsch | Inbound &amp; Outbound | 2.059,41\u20ac brutto\/Monat | unbefristet<br \/>\u00a0<\/p><p><b>Das l\u00e4sst sich mit deinem Alltag vereinbaren? Perfekt! <\/b>Dann sind wir jetzt dran - lies weiter und lass dich von uns \u00fcberzeugen, so wie wir unsere Mitarbeiter Tag f\u00fcr Tag von uns \u00fcberzeugen. Auszeichnungen wie z.B. \u201eGlobal Best Places to Work\u201c sind der Beweis daf\u00fcr.<br \/>\u00a0<\/p><p><b>Deine Aufgaben<\/b><br \/>\u00a0<\/p><div><p>Als<b>\u00a0<\/b>Kundenberater (m\/w\/d) f\u00fcr einen Automobilhersteller in unserem Team wirst du:<\/p><ul><li><p><b>Kundenanfragen und -w\u00fcnsche bearbeiten<\/b>\u00a0und je nach Bedarf und Situation darauf reagieren.<\/p><\/li><li><p>\u00dcber unterschiedliche Kan\u00e4le (z.B. per Telefon, Mail) mit den Kunden kommunizieren, um ein <b>optimales Kundenerlebnis\u00a0<\/b>zu gew\u00e4hrleisten.<\/p><\/li><li><p>Sobald der Kunde gl\u00fccklich ist, die Kommunikation\u00a0<b>in der Kundendatenbank dokumentieren<\/b>.<br \/>\u00a0<\/p><\/li><\/ul><\/div><p><b>Dein Profil<\/b><br \/>\u00a0<\/p><div><p>Concentrix passt perfekt zu dir, wenn du:<\/p><ul><li><p><b>Sehr gute Deutschkenntnisse<\/b>\u00a0in Wort und Schrift mitbringst.<\/p><\/li><li><p>Ein\u00a0<b>Kommunikationstalent<\/b>\u00a0mit Serviceorientierung bist, das Kunden sprachlich charmant und auf Augenh\u00f6he abholt.<\/p><\/li><li><p>Die Servicezeiten (Montag - Freitag von 09:00 - 18:00 Uhr, Samstag 10:00 - 16:00)<b>\u00a0abdecken<\/b>\u00a0kannst.<\/p><\/li><li><p><b>Sicher<\/b>\u00a0im Umgang\u00a0<b>mit dem PC<\/b>\u00a0bist.<\/p><\/li><li><p>Wohnhaft in\u00a0<b>\u00d6sterreich\u00a0<\/b>bist.<br \/>\u00a0<\/p><\/li><\/ul><p>Idealerweise hast du:<\/p><ul><li><p><b>Bereits Erfahrung im Kundenservice.<\/b><br \/>\u00a0<\/p><\/li><\/ul><\/div><p><b>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/b> Auch wenn du das Gef\u00fchl hast, nicht alle Kriterien zu erf\u00fcllen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten\u00a0 -ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<br \/>\u00a0<\/p><p><b>Unsere Benefits<\/b><br \/>\u00a0<\/p><p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst\u00fctzen:<\/p><ul><li><p>Wir m\u00f6chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen\u00a0<b>unbefristeten Arbeitsvertrag<\/b><\/p><\/li><li><p>Wir bieten dir ein <b>hybrides Arbeitsmodell<\/b>: Nach der Einarbeitung kannst du an 4 Tagen pro Woche mobil von zu Hause aus arbeiten.<\/p><\/li><li><p>Starte in\u00a0<b>Vollzeit\u00a0<\/b>(40 Std.\/Woche) bei uns durch!<\/p><\/li><li><p>Du bekommst ein monatliches Festgehalt von<b> 2.059,41\u20ac.<\/b><\/p><\/li><li><p>Mit\u00a0<b>25 Urlaubstagen <\/b>und einem flexiblem Arbeitszeitkonto sind sowohl kleine als auch gro\u00dfe Auszeiten m\u00f6glich.<\/p><\/li><li><p>Du startest mit einem<b>\u00a0intensivem (Vollzeit-)Training,<\/b>\u00a0das von zertifizierten Trainern durchgef\u00fchrt wird.<\/p><\/li><li><p><b>Du brauchst keinerlei Vorerfahrung<\/b>.\u00a0Wir stellen dir von Anfang an\u00a0einen Mentor zur Seite, der dich unterst\u00fctzt.<\/p><\/li><li><p>Zus\u00e4tzlich erh\u00e4ltst du regelm\u00e4\u00dfige\u00a0<b>Coachings, Fresh-Ups und Aufbautrainings<\/b>, die dir auch im privaten Bereich von Nutzen sind.<\/p><\/li><li><p>Erhalte eine\u00a0<b>attraktive Pr\u00e4mie von 200\u20ac <\/b>f\u00fcr jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p><\/li><li><p>Eine Vielzahl an\u00a0<b>Mitarbeiter-Rabatten<\/b>, speziell von Concentrix mit namhaften Partnern verhandelt, lassen dich kr\u00e4ftig sparen.<\/p><\/li><li><p>Wir legen viel Wert auf interne\u00a0<b>Weiterbildungs- und Karrierem\u00f6glichkeiten <\/b>und das sogar weltweit.<\/p><\/li><li><p>Es erwartet dich ein offenes und motiviertes Team, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr\u00fc\u00dfen zu d\u00fcrfen.<br \/>\u00a0<\/p><\/li><\/ul><p><b>Du willst mit uns durchstarten?<\/b><br \/>\u00a0<\/p><p>Wir sind ein global f\u00fchrendes Technologie- und Serviceunternehmen, das die Marken der Zukunft antreibt. Wir unterst\u00fctzen bekannte Marken \u2013 genau die, die du t\u00e4glich nutzt \u2013 dabei, ihr Gesch\u00e4ft mit Technologie und integrierten L\u00f6sungen zu verbessern, in \u00fcber 70 L\u00e4ndern.<br \/>Wenn das alles nach dem perfekten n\u00e4chsten Schritt auf deinem Karriereweg klingt, dann m\u00f6chten wir dich kennenlernen.\u00a0<b>Bewirb dich noch heute<\/b>\u00a0\u00fcber unser Online-Formular und finde heraus, warum Concentrix f\u00fcr mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<br \/>\u00a0<\/p><p><b>Du hast noch Fragen?<\/b><br \/>\u00a0<\/p><p><span>Unser virtueller Assistent &#34;Dot&#34; steht dir per WhatsApp unter der Nummer &#43;43 699 1 275 2572 oder \u00fcber den Facebook-Messenger rund um die Uhr zur Verf\u00fcgung und hilft dir gerne weiter.<\/span><br \/><br \/>Dein Ansprechpartner: Marc Haidinger<br \/><br \/><b>Dein zuk\u00fcnftiger Arbeitsort:<\/b><\/p><p>Concentrix Austria GmbH<br \/>Floridsdorfer Hauptstra\u00dfe 1<br \/>1210 Wien<\/p><p>Internes Stellenk\u00fcrzel: <span>R1635879<\/span><br \/>\u00a0<\/p><div><p><b>Concentrix\u00a0setzt sich f\u00fcr Chancengleichheit ein<\/b>\u00a0<\/p><p><i>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur\u00e4umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel\u00e4stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch\u00e4ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R\u00fccksicht auf Herkunft, Alter, Geschlechtsidentit\u00e4t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch\u00fctzte Klassifizierung.<\/i><br \/><i>Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst\u00fctzung an, um den f\u00fcr dich passenden Arbeitsplatz zu schaffen. Kontaktiere bei Fragen gerne unser Recruiting-Team unter 0660 203 803 1.<\/i><br \/>\u00a0<\/p><p><b>Arbeitserlaubnis<\/b><br \/>\u00a0<\/p><p>Gem\u00e4\u00df \u00f6sterreichischem Recht werden f\u00fcr diese Stelle nur Bewerber ber\u00fccksichtigt, die \u00fcber eine g\u00fcltige Arbeitserlaubnis in \u00d6sterreich verf\u00fcgen.<\/p><\/div><p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"R1635879\",\"location\":\"Vienna, Vienna\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-11T20:06:06.530+08:00\",\"created_at\":\"2026-05-06T22:05:21.758+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzIxOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUT-Vienna---Floridsdorfer-Hauptstrae-1-7\/Kundenberater--m-w-d--fr-einen-Automobilhersteller-mit-4-Tagen-Homeoffice_R1635879\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"3111d2648c3d101ac0b6a2def7f30000\",\"descriptor\":\"Concentrix Austria GmbH\",\"reference_id\":\"WAT01\",\"organization_reference_id\":\"WAT01\"},\"location\":{\"city\":\"Vienna\",\"state\":\"Vienna\",\"country\":{\"wid\":\"d004c0d1a6c84511ab048669fcdf9fd7\",\"iso2\":\"AT\",\"iso3\":\"AUT\",\"descriptor\":\"Austria\",\"iso_numeric\":\"40\"},\"postal_code\":\"1210\",\"primary_location\":{\"id\":\"AT-VIE-FLORI-01\",\"wid\":\"abb4c0410095101d479bb48f94700000\",\"descriptor\":\"AUT Vienna - 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This position emphasizes understanding the context, strategy, and processes of our and our clients\u2019 organizations. The Consultant partners closely with business units to gain in-depth insights into customer needs, services, and the overall business roadmap. This role is one where resourcefulness, flexibility with data approaches and methodologies, tenacity, and collaboration across various organizational functions are critical requirements for success. One should be capable of processing\/transforming raw information into manageable and digestible data or generating data by listening to calls, reading chat logs, etc., when needed. The Consultant is also expected to proactively assess the program to identify projects that enhance operations and finances. They are expected to focus on driving results across multiple areas (e.g. apply process improvement principles to streamline workflows, create\/apply solutions for identified revenue opportunities, etc.).\",\"long_description\":\"<p><b>Responsibilities:<\/b><br \/>\u00a0<\/p><p>The Consultant, Global Analytic Insights will be a key owner of analytic projects that have a direct impact on improving the business. The incumbent will make an impact in small team settings, working with the project team to make data-driven recommendations to enhance call center metric performance. This position entails work within a fast paced environment continuing to hone your analytic, process improvement, critical thinking, and management expertise.<br \/><br \/><b>Strategic Insight:<\/b><\/p><ul><li>Work in partnership with internal and client units to gain a comprehensive understanding of their business strategies, processes, and services.<\/li><li>Comprehend the broader business environment in which the company operates, including industry trends, competitive landscape, and internal dynamics.<\/li><li>Identify opportunities that are crucial in overcoming business challenges based on impact and value.<\/li><li>Leverage collected insights, business environment intelligence, and data measurement for solution feasibility.<br \/>\u00a0<\/li><\/ul><p><b>Process Review and Improvement:<\/b><\/p><ul><li>Understand, map and review assigned business processes from end-to-end.<\/li><li>Identify operational, financial, and technological risks, and provide quantified mitigation strategies.<\/li><li>Foster a culture of continuous improvement, encouraging the identification and exploration of innovative solutions.<br \/>\u00a0<\/li><\/ul><p><b>Analytical Project Management\/Participation:<\/b><\/p><ul><li>Scope and manage analytical projects, including timeline creation and documentation.<\/li><li>Work together with operations and\/or clients to understand business problems and processes.<\/li><li>Conduct data analysis and present actionable and quantifiable recommendations.<\/li><li>Implement and track the impact of recommendations to ensure value realization.<br \/>\u00a0<\/li><\/ul><p><b>Communication and Relationship Management:<\/b><\/p><ul><li>Keep stakeholders informed through effective communication \u2013 manage clients\u2019 previous and current needs, align tasks to appropriate departments, showcase project gains and victories, and advise of progress and potential showstoppers.<\/li><li>Present analysis, findings, and other media to all levels of the organization including executives.<br \/>\u00a0<\/li><\/ul><p><b>Data-Driven Decision Making:<\/b><\/p><ul><li>Utilize expertise in Information Systems to develop, set up, and manage coherent reports that contribute to the execution of action plans.<\/li><li>Ensure data reliability and validity.<\/li><li>Leverage data reporting to gain business insight and operationalize opportunities identified, with the possibility of employing statistical analysis for trend\/insight validity.<br \/>\u00a0<\/li><\/ul><p><b>Teamwork and Accountability:<\/b><\/p><ul><li>Ensuring client wins by initiating improvements and owning the business.<\/li><li>Coordinate and contribute with team members and peers to implement solutions.<\/li><li>Holds self accountable by following through on proposed initiatives, implementation, and outcomes.<br \/>\u00a0<\/li><\/ul><p><b>Call-Related Tasks:<\/b><\/p><ul><li>Listen to live and recorded calls to generate data and\/or spot quantifiable improvement opportunities and glean business insights.<\/li><li>Assess customer emotions and satisfaction levels through sentiment analysis.<\/li><li>Identify hindrances to issue resolution and ensure process compliance is consistent on customer interactions.<br \/>\u00a0<\/li><\/ul><p><b>AI Skills:<\/b><\/p><ul><li>Prompt Engineering: Ability to craft clear, structured prompts that produce accurate and actionable outputs from AI models. This includes writing multi-step instructions, using context-setting techniques, and iterating on prompts to improve quality of results for analytical tasks (e.g. summarizing call data, generating SQL, drafting reports).<\/li><li>AI-Augmented Analysis: Demonstrated ability to integrate AI tools into day-to-day analytical workflows - including using AI to accelerate data interpretation, identify trends, generate hypotheses, and produce first-draft insights that are then validated and refined by the Consultant.<\/li><li>Critical Evaluation of AI Outputs: Ability to review, fact-check, and appropriately challenge AI-generated content. Understands AI limitations (hallucination, bias, context gaps) and applies sound judgment before using outputs in client deliverables or business decisions.<\/li><li>Agentic AI Workflow Design: Ability to design multi-step AI-assisted workflows where AI handles repetitive or high-volume tasks (e.g. data extraction, initial scoring, summarization) while the Consultant focuses on judgment-intensive interpretation and client-facing outputs.<br \/>\u00a0<\/li><\/ul><p><b>Qualifications:<\/b><\/p><ul><li><b>Required:<\/b><br \/>\u00a0<\/li><\/ul><ul><li>Bachelor\u2019s degree in related field from a four-year college or university with two to four years related experience.<\/li><li>Strong analytical skills and ability to use descriptive statistics &amp; predictive analytics methods to translate data into business insights.<\/li><li>Ability to work in an environment where activities and deliverables are dependent on a diverse group of technical and business functional experts.<\/li><li>Demonstrated ability to leverage AI tools (e.g. Claude, Copilot) to accelerate analytical work, with the judgment to validate outputs and apply them responsibly in a client-facing environment.<\/li><li>Ability to adjust and adapt to constantly changing business needs &amp; priorities.<\/li><li>Verifiable skill in following through with project\/solutions implementation. Adept at leading solutions implementation from identification of opportunity and determining business case\/potential value and ROI to results\/ROI follow-through.<\/li><li>Excellent communication and collaboration skills, with particular focus on promoting analysis and proposing solutions.<\/li><li>Ability to work quickly and efficiently without direction or supervision for extended periods.<\/li><li>Advanced\/expert skills in the use of Microsoft Office applications.<\/li><li>Demonstrated ability in creative problem solving and innovative solution development.<\/li><li>Willing to align to a North American work schedule.<\/li><li>Willing to work onsite fully or as needed on client\/account\/business needs.<\/li><\/ul><p><\/p><ul><li><b>Preferred<\/b><\/li><\/ul><ul><li>Exposure to Python, SQL, Databricks and similar applications.<\/li><li>Familiarity with machine learning concepts and technologies.<\/li><\/ul><p>Knowledge of Six Sigma or similar process improvement methodologies.<br \/><br \/>\u00a0<\/p>\",\"ats_external_id\":\"R1726847\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-05-07T02:04:32.999+08:00\",\"created_at\":\"2026-05-06T20:04:38.541+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODM2Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower\/Consultant--Global-Analytic-Insights_R1726847\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Analytic Insights\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-VELA-EXXA-1\",\"wid\":\"740544c0a47f01c2a535b08e1f115963\",\"descriptor\":\"PHL Quezon City - 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This position emphasizes understanding the context, strategy, and processes of our and our clients\u2019 organizations. The Consultant partners closely with business units to gain in-depth insights into customer needs, services, and the overall business roadmap. This role is one where resourcefulness, flexibility with data approaches and methodologies, tenacity, and collaboration across various organizational functions are critical requirements for success. One should be capable of processing\/transforming raw information into manageable and digestible data or generating data by listening to calls, reading chat logs, etc., when needed. The Consultant is also expected to proactively assess the program to identify projects that enhance operations and finances. They are expected to focus on driving results across multiple areas (e.g. apply process improvement principles to streamline workflows, create\/apply solutions for identified revenue opportunities, etc.).\",\"long_description\":\"<p><b>Responsibilities:<\/b><br \/>\u00a0<\/p><p>The Consultant, Global Analytic Insights will be a key owner of analytic projects that have a direct impact on improving the business. The incumbent will make an impact in small team settings, working with the project team to make data-driven recommendations to enhance call center metric performance. This position entails work within a fast paced environment continuing to hone your analytic, process improvement, critical thinking, and management expertise.<br \/><br \/><b>Strategic Insight:<\/b><\/p><ul><li>Work in partnership with internal and client units to gain a comprehensive understanding of their business strategies, processes, and services.<\/li><li>Comprehend the broader business environment in which the company operates, including industry trends, competitive landscape, and internal dynamics.<\/li><li>Identify opportunities that are crucial in overcoming business challenges based on impact and value.<\/li><li>Leverage collected insights, business environment intelligence, and data measurement for solution feasibility.<br \/>\u00a0<\/li><\/ul><p><b>Process Review and Improvement:<\/b><\/p><ul><li>Understand, map and review assigned business processes from end-to-end.<\/li><li>Identify operational, financial, and technological risks, and provide quantified mitigation strategies.<\/li><li>Foster a culture of continuous improvement, encouraging the identification and exploration of innovative solutions.<br \/>\u00a0<\/li><\/ul><p><b>Analytical Project Management\/Participation:<\/b><\/p><ul><li>Scope and manage analytical projects, including timeline creation and documentation.<\/li><li>Work together with operations and\/or clients to understand business problems and processes.<\/li><li>Conduct data analysis and present actionable and quantifiable recommendations.<\/li><li>Implement and track the impact of recommendations to ensure value realization.<br \/>\u00a0<\/li><\/ul><p><b>Communication and Relationship Management:<\/b><\/p><ul><li>Keep stakeholders informed through effective communication \u2013 manage clients\u2019 previous and current needs, align tasks to appropriate departments, showcase project gains and victories, and advise of progress and potential showstoppers.<\/li><li>Present analysis, findings, and other media to all levels of the organization including executives.<br \/>\u00a0<\/li><\/ul><p><b>Data-Driven Decision Making:<\/b><\/p><ul><li>Utilize expertise in Information Systems to develop, set up, and manage coherent reports that contribute to the execution of action plans.<\/li><li>Ensure data reliability and validity.<\/li><li>Leverage data reporting to gain business insight and operationalize opportunities identified, with the possibility of employing statistical analysis for trend\/insight validity.<br \/>\u00a0<\/li><\/ul><p><b>Teamwork and Accountability:<\/b><\/p><ul><li>Ensuring client wins by initiating improvements and owning the business.<\/li><li>Coordinate and contribute with team members and peers to implement solutions.<\/li><li>Holds self accountable by following through on proposed initiatives, implementation, and outcomes.<br \/>\u00a0<\/li><\/ul><p><b>Call-Related Tasks:<\/b><\/p><ul><li>Listen to live and recorded calls to generate data and\/or spot quantifiable improvement opportunities and glean business insights.<\/li><li>Assess customer emotions and satisfaction levels through sentiment analysis.<\/li><li>Identify hindrances to issue resolution and ensure process compliance is consistent on customer interactions.<br \/>\u00a0<\/li><\/ul><p><b>AI Skills:<\/b><\/p><ul><li>Prompt Engineering: Ability to craft clear, structured prompts that produce accurate and actionable outputs from AI models. This includes writing multi-step instructions, using context-setting techniques, and iterating on prompts to improve quality of results for analytical tasks (e.g. summarizing call data, generating SQL, drafting reports).<\/li><li>AI-Augmented Analysis: Demonstrated ability to integrate AI tools into day-to-day analytical workflows - including using AI to accelerate data interpretation, identify trends, generate hypotheses, and produce first-draft insights that are then validated and refined by the Consultant.<\/li><li>Critical Evaluation of AI Outputs: Ability to review, fact-check, and appropriately challenge AI-generated content. Understands AI limitations (hallucination, bias, context gaps) and applies sound judgment before using outputs in client deliverables or business decisions.<\/li><li>Agentic AI Workflow Design: Ability to design multi-step AI-assisted workflows where AI handles repetitive or high-volume tasks (e.g. data extraction, initial scoring, summarization) while the Consultant focuses on judgment-intensive interpretation and client-facing outputs.<br \/>\u00a0<\/li><\/ul><p><b>Qualifications:<\/b><\/p><ul><li><b>Required:<\/b><br \/>\u00a0<\/li><\/ul><ul><li>Bachelor\u2019s degree in related field from a four-year college or university with two to four years related experience.<\/li><li>Strong analytical skills and ability to use descriptive statistics &amp; predictive analytics methods to translate data into business insights.<\/li><li>Ability to work in an environment where activities and deliverables are dependent on a diverse group of technical and business functional experts.<\/li><li>Demonstrated ability to leverage AI tools (e.g. Claude, Copilot) to accelerate analytical work, with the judgment to validate outputs and apply them responsibly in a client-facing environment.<\/li><li>Ability to adjust and adapt to constantly changing business needs &amp; priorities.<\/li><li>Verifiable skill in following through with project\/solutions implementation. Adept at leading solutions implementation from identification of opportunity and determining business case\/potential value and ROI to results\/ROI follow-through.<\/li><li>Excellent communication and collaboration skills, with particular focus on promoting analysis and proposing solutions.<\/li><li>Ability to work quickly and efficiently without direction or supervision for extended periods.<\/li><li>Advanced\/expert skills in the use of Microsoft Office applications.<\/li><li>Demonstrated ability in creative problem solving and innovative solution development.<\/li><li>Willing to align to a North American work schedule.<\/li><li>Willing to work onsite fully or as needed on client\/account\/business needs.<\/li><\/ul><p><\/p><ul><li><b>Preferred<\/b><\/li><\/ul><ul><li>Exposure to Python, SQL, Databricks and similar applications.<\/li><li>Familiarity with machine learning concepts and technologies.<\/li><li>Knowledge of Six Sigma or similar process improvement methodologies.<br \/><br \/>\u00a0<\/li><\/ul>\",\"ats_external_id\":\"R1726848\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-05-09T00:08:16.050+08:00\",\"created_at\":\"2026-05-06T20:04:38.314+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODM2Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower\/Consultant--Global-Analytic-Insights_R1726848\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Analytic Insights\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-VELA-EXXA-1\",\"wid\":\"740544c0a47f01c2a535b08e1f115963\",\"descriptor\":\"PHL Quezon City - 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100% Homeoffice\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10553\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"\",\"long_description\":\"<div><div><h2><span><span><span><span>Power your game-changing career<\/span><\/span><\/span><\/span><span><span><span>\u00a0<\/span><\/span><\/span><\/h2><p><span><span>Du suchst einen Job, der zu dir und deinem Leben passt?\u202fDann ist diese Stelle genau das Richtige f\u00fcr dich.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>Als<span>\u00a0<\/span><\/span><\/span><b><span>Sales Development<span>\u00a0<\/span><\/span><span>Representative<\/span><span><span>\u00a0<\/span>(m\/w\/d)<\/span><\/b><span><span><span>\u00a0<\/span><\/span><span>\u00fcbernimmst du die Verantwortung f\u00fcr die Lead-Generierung \u2013 von der ersten Recherche bis zur \u00dcbergabe an den Vertrieb. Du bringst neue Impulse, identifizierst relevante Zielgruppen und tr\u00e4gst aktiv zur Weiterentwicklung der Sales-Pipeline bei.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Und zwar mit folgenden Rahmenbedingungen:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Start\u202fzum n\u00e4chstm\u00f6glichen Zeitpunkt<\/span><span><span>\u00a0<\/span>| in Vollzeit | unbefristet | 100% Homeoffice oder flexibel an einem unserer Standorte in Deutschland | flexible Arbeitszeiten<span>\u00a0<\/span><\/span><span>|<span>\u00a0<\/span><\/span><span>Sprachen: Deutsch (C2) und Englisch (C1)<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>Das klingt nach dir und deiner beruflichen Zukunft? Perfekt! Dann sind wir jetzt dran \u2013 lies weiter und lass dich von uns \u00fcberzeugen, so wie wir unsere Mitarbeitenden Tag f\u00fcr Tag von uns \u00fcberzeugen. Auszeichnungen wie z.B. \u201eGlobal Best Places<span>\u00a0<\/span><\/span><span>to<\/span><span><span>\u00a0<\/span>Work\u201c sind der Beweis daf\u00fcr.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><h2><b><span>Deine Aufgaben<\/span><\/b><span>\u00a0<\/span><\/h2><\/div><div><p><span><span>Als\u00a0<\/span><\/span><span><span>Sales Development<span>\u00a0<\/span><\/span><span>Representative<\/span><span><span>\u00a0<\/span>(m\/w\/d)<\/span><span>\u00a0<\/span><\/span><span><span>in unserem Team wirst du:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Strategien zur nachhaltigen Lead-Generierung \u2013 datenbasiert und zielgerichtet \u2013 entwickeln und steuern<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>potenzielle<span>\u00a0<\/span><\/span><span>Kund:innen<\/span><span><span>\u00a0<\/span>identifizieren und erste Kontaktaufnahmen \u00fcber E-Mail, LinkedIn, Events und weitere Kan\u00e4le initiieren<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>die Lead-Datenbank analysieren und pflegen sowie die<span>\u00a0<\/span><\/span><span>Conversion<\/span><span><span>\u00a0<\/span>Rates kontinuierlich optimieren<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>eng mit Sales, Marketing und weiteren Teams zusammenarbeiten, um Prozesse zu verbessern und Synergien optimal zu nutzen<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Markt- und Wettbewerbsanalysen durchf\u00fchren und deine Erkenntnisse strukturiert aufbereiten<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><p><\/p><\/div><div><h2><b><span>Dein Profil<\/span><\/b><span>\u00a0<\/span><\/h2><\/div><div><p><span><span>Concentrix passt perfekt zu dir, wenn du:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><\/div><div><div><ul><li><p><span><span>Einen erfolgreichen Abschluss in BWL, VWL oder einen vergleichbaren wirtschaftsnahen Hintergrund mitbringst.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Mindestens 3 Jahre<\/span><span><span>\u00a0<\/span>Berufserfahrung in den Bereichen Lead Generierung, Marktanalyse und Business Development gesammelt hast.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>S<\/span><span>trategisch<span>\u00a0<\/span><\/span><span>denkst<\/span><span>, analytisch vorgehst und sicher mit CRM-Systemen arbeitest<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>F<\/span><span>undierte Erfahrung mit Salesforce und<span>\u00a0<\/span><\/span><span>Salesloft<\/span><span><span>\u00a0<\/span><\/span><span>mitbringst<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ein<span>\u00a0<\/span><\/span><span>professionelles Auftreten sowie exzellente Kommunikationsf\u00e4higkeiten besitzt<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>\u00dc<\/span><span>ber sehr gute Deutschkenntnisse auf C2-Niveau und gute Englischkenntnisse auf C1-Niveau verf\u00fcgst<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>E<\/span><span>igenst\u00e4ndiges Arbeiten gewohnt<span>\u00a0<\/span><\/span><span>bist<\/span><span><span>\u00a0<\/span>und Freude an der Zusammenarbeit im Team hast<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><p><span>\u200b<\/span><\/p><\/div><div><h2><b><span>Unsere Benefits<\/span><\/b><span>\u00a0<\/span><\/h2><\/div><div><p><span><span>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst\u00fctzen:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Wir m\u00f6chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen<\/span><\/span><span><span>\u202f<\/span><\/span><b><span>unbefristeten Arbeitsvertrag<\/span><\/b><span><span>\u202f<\/span><\/span><span><span>setzen.\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Wir bieten dir einen<\/span><\/span><span><span>\u202f<\/span><\/span><b><span>100% Homeoffice-Arbeitsplatz<\/span><\/b><span><span>\u202f<\/span><\/span><span><span>oder du arbeitest flexibel von einem unserer Standorte in Deutschland<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Deine zus\u00e4tzliche finanzielle Absicherung durch eine<\/span><\/span><span><span>\u202f<\/span><\/span><b><span>betriebliche Altersvorsorge<\/span><\/b><span><span>\u202f<\/span><\/span><span><span>ist f\u00fcr uns selbstverst\u00e4ndlich.\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Erhalte eine<\/span><\/span><span><span>\u202f<\/span><\/span><b><span>attraktive Pr\u00e4mie von 600\u20ac<\/span><\/b><span><span>\u202f<\/span><\/span><span><span>f\u00fcr jeden neuen Mitarbeiter, den du erfolgreich wirbst.\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Eine Vielzahl an<\/span><\/span><span><span>\u202f<\/span><\/span><b><span>Mitarbeiter-Rabatten<\/span><\/b><span><span>, speziell von Concentrix mit namhaften Partnern verhandelt, lassen dich kr\u00e4ftig sparen.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Deine<span>\u00a0<\/span><\/span><\/span><b><span>fachliche und pers\u00f6nliche Entwicklung<\/span><\/b><span><span><span>\u00a0<\/span>ist uns wichtig \u2013 erhalte \u00fcber uns<span>\u00a0<\/span><\/span><\/span><b><span>kostenlosen Zugang zu LinkedIn Learning.<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Wir legen viel Wert auf interne<\/span><\/span><b><span><span>\u00a0<\/span>Karrierem\u00f6glichkeiten<\/span><\/b><span><span>\u202f<\/span><\/span><span><span>und das sogar weltweit.\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Es erwartet dich ein offenes und motiviertes Team, das darauf brennt, dich auf<\/span><\/span><span><span>\u202f<\/span><\/span><b><span>Du-und-Du<\/span><\/b><span><span>\u202f<\/span><\/span><span><span>bei Concentrix herzlich begr\u00fc\u00dfen zu d\u00fcrfen.\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><p><span>\u200b<\/span><\/p><\/div><div><p><b><span>Du willst mit uns durchstarten?<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Wir sind der f\u00fchrende globale Marktf\u00fchrer f\u00fcr Technologie und Dienstleistungen, der heute und in der Zukunft die besten Marken der Welt antreibt. Wir unterst\u00fctzen Unternehmen dabei, erfrischend einfach in der Zusammenarbeit, der Interaktion und der Transaktion zu werden. Dabei schaffen wir unvorstellbare Ergebnisse in allen wichtigen Branchen in \u00fcber 70 M\u00e4rkten.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>Wenn das alles nach dem perfekten n\u00e4chsten Schritt auf deinem Karriereweg klingt, dann m\u00f6chten wir dich kennenlernen. Bewirb dich noch heute \u00fcber unser Online-Formular und finde heraus, warum Concentrix f\u00fcr mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><\/div><div><p><b><span>Concentrix setzt sich f\u00fcr Chancengleichheit ein<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur\u00e4umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel\u00e4stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch\u00e4ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R\u00fccksicht auf Herkunft, Alter, Geschlechtsidentit\u00e4t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch\u00fctzte Klassifizierung.<\/span><\/i><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><i><span>Vielfalt und Chancengleichheit geh\u00f6ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr\u00fccklich erw\u00fcnscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst\u00fctzung an, um den f\u00fcr Dich passenden Arbeitsplatz zu schaffen.<\/span><\/i><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Arbeitserlaubnis<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Gem\u00e4\u00df deutschem Recht werden f\u00fcr diese Stelle nur Personen ber\u00fccksichtigt, die \u00fcber eine g\u00fcltige Arbeitserlaubnis in Deutschland verf\u00fcgen.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>#<\/span><span>WAH<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>#EMEACNX<\/span><\/span><span>\u00a0<\/span><\/p><\/div>\",\"ats_external_id\":\"R1728250\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-07T18:05:54.375+08:00\",\"created_at\":\"2026-05-06T18:05:59.052+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODM1OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Sales-Development-Representative--m-w-d-_R1728250\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Sales Operations\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Berlin\",\"state\":\"Berlin\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"10553\",\"primary_location\":{\"id\":\"DE-WAH-GERMA-00\",\"wid\":\"2c75cf98dea0104a40d77db802160000\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":[\"German\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"lena.barta@concentrix.com\"},\"first_name\":\"Barta, Lena\"},\"categories\":[{\"descriptor\":\"CF Sales Operations\"}],\"recruiters\":[{\"id\":\"102575142\",\"wid\":\"da7d7d2449a21010325e9b28f0540000\",\"descriptor\":\"Carolin Timmins (102575142)\"},{\"id\":\"102575204\",\"wid\":\"da7d7d2449a21010325d5d387fd00000\",\"descriptor\":\"Lena Barta (102575204)\"},{\"id\":\"102574828\",\"wid\":\"da7d7d2449a21010326571305e2f0000\",\"descriptor\":\"Alev Tuerkoglu (102574828)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2565\",\"descriptor\":\"Specialist, Sales Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371393\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Sales-Development-Representative--m-w-d-_R1728250\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Sales-Development-Representative--m-w-d-_R1728250\/apply\",\"job_requisition_id\":\"R1728250\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"katharina.schulz@concentrix.com\"},\"first_name\":\"Katharina Schulz (102576259)\"},\"category_groups\":[{\"id\":\"CF Sales_Account Management Group\",\"wid\":\"0227dc387a0901ea4514e199ed6567ed\",\"descriptor\":\"Sales & Account Management Group\"}],\"job_requisition\":{\"id\":\"R1728250\",\"wid\":\"2f49f16c3d9d10058db10bbcde0a0000\",\"descriptor\":\"Sales Development Representative (m\/w\/d) - 100% Homeoffice\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1851\",\"campaign_id\":\"270\",\"campaign_title\":\"Conseiller Client - Service Client- Cotonou - Bilingue - Fran\u00e7ais\/ Anglais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H)- Cotonou - Bilingue - Fran\u00e7ais\/ Anglais\",\"street\":null,\"address\":null,\"city\":\"Cotonou\",\"state\":\"Littoral Department\",\"postal_code\":null,\"region\":\"Cotonou\",\"country\":\"Benin\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<p>o Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<p>o Un contrat de 35 heures par semaine.<\/p>\\n<p>o Une mutuelle d&rsquo;entreprise prise en charge &agrave; hauteur de 80%<\/p>\\n<p>o Un remboursement des transports en commun &agrave; hauteur de 60%<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"870782670\",\"location\":\"Cotonou, Cotonou\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-12T01:59:08.306+02:00\",\"created_at\":\"2026-05-06T16:31:17.809+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzA?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1852\",\"campaign_id\":\"269\",\"campaign_title\":\"Conseiller Client - T\u00e9l\u00e9vente - Cotonou - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H)-  Cotonou -T\u00e9l\u00e9vente - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Cotonou\",\"state\":\"Littoral Department\",\"postal_code\":null,\"region\":\"Benin\",\"country\":\"Benin\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<p>o Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<p>o Un contrat de 35 heures par semaine.<\/p>\\n<p>o Une mutuelle d&rsquo;entreprise prise en charge &agrave; hauteur de 80%<\/p>\\n<p>o Un remboursement des transports en commun &agrave; hauteur de 60%<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"354486888\",\"location\":\"Cotonou, Benin\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-12T01:59:08.293+02:00\",\"created_at\":\"2026-05-06T16:21:00.906+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjk?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1594\",\"campaign_id\":\"475\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1728326\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Hungarian and Romanian speaking) - On site FA02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"Customer Service Representative in Barcelona (On site)\",\"long_description\":\"<div>\\n<div>Job Description<\/div>\\n<\/div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<p><strong>Experience the power of a game-changing career&nbsp;<\/strong>&nbsp;<\/p>\\n<p>Want to be part of an innovative and growing team? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Service Representative in Barcelona (On site), <\/strong>you will be part of our team of game-changers who are powering the brands of the future in tech.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development&nbsp;<\/strong>&nbsp;<\/p>\\n<p>This is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong>&nbsp;<\/p>\\n<p>As a Customer Service Representative in our team, you will:&nbsp;&nbsp;<\/p>\\n<p>- Handle calls through CRM agent portal&nbsp;<br \/>- Create quotations and orders via SAP system&nbsp;<br \/>- Expedite and communicate expected delivery times to customers&nbsp;<br \/>- Offer basic product advice to individual customer needs (at least catalogue knowledge)&nbsp;<br \/>- Provide first level technical assistance to help customers identify their requirements for products and services&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications&nbsp;<\/strong>&nbsp;<\/p>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is a great match if you:&nbsp;<\/strong>&nbsp;<\/p>\\n<p>- Have a proficient or bilingual level of Hungarian and Romanian, and advanced English<br \/>- Are minimum a high school graduate&nbsp;<br \/>- Have an interest in the technical field and a willingness to stay in the project for at least 2 years is of great importance&nbsp;<br \/>- Are customer oriented, have excellent communication skills and have a commercial attitude and awareness&nbsp;<br \/>- Have a business mindset will help you engage better with your contacts&nbsp;<\/p>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role. &nbsp;<br \/>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong>&nbsp;<\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp;&nbsp;<\/p>\\n<p>In this role, we offer benefits that help support your unique lifestyle:&nbsp;&nbsp;<\/p>\\n<p>- Full time 39 hours\/week permanent contract, Monday to Friday from 7:30 to 16:30<\/p>\\n<p>- Salary: 19.623&nbsp;euros gross\/year up to 4.000 euros gross\/year bonus&nbsp;<\/p>\\n<p>- Great office location in Barcelona&nbsp;<\/p>\\n<p>- Full paid training about the company and the project you will be working on&nbsp;&nbsp;<\/p>\\n<p>- Career development program and specialized courses&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong>&nbsp;<\/p>\\n<p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.&nbsp;&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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On site FA02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1853\",\"campaign_id\":\"260\",\"campaign_title\":\"R1701025 Conseiller\u00a0Client (F\/H) - march\u00e9 CANADIEN- Agadir - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller\u00a0Client (F\/H) - march\u00e9 CANADIEN- Agadir - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Qui sommes-nous ?<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l&rsquo;am&eacute;lioration de l&rsquo;exp&eacute;rience client et l&rsquo;optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l&rsquo;excellence dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Votre mission en tant que Conseiller Client :<\/p>\\n<p>&nbsp;<\/p>\\n<p>En tant que Conseiller Client , vous jouerez un r&ocirc;le essentiel en :<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>R&eacute;pondant avec pr&eacute;cision aux demandes des clients du march&eacute; canadien pendant la plage horaire de 13h &agrave; 1h (heure locale).<\/p>\\n<\/li>\\n<li>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Traitement des appels entrants pour r&eacute;pondre aux questions et r&eacute;soudre les probl&eacute;matiques client, tout en garantissant un suivi rigoureux.<\/p>\\n<\/li>\\n<li>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>D&eacute;montrant une aptitude technique avanc&eacute;e : utilisation des outils et technologies pour comprendre et r&eacute;soudre des situations complexes.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Ce que nous vous offrons<\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous valorisons nos talents et proposons des avantages uniques :<\/p>\\n<p>&nbsp;<\/p>\\n<p>R&eacute;mun&eacute;ration attractive avec primes suppl&eacute;mentaires :<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Prime sp&eacute;ciale A&iuml;d El Adha.<\/p>\\n<\/li>\\n<li>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Prime de performance mensuelle<\/p>\\n<\/li>\\n<li>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Avantages sociaux exceptionnels :<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/p>\\n<\/li>\\n<li>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s la p&eacute;riode d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/p>\\n<\/li>\\n<li>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Transport assur&eacute; pour un trajet s&eacute;curis&eacute; vers le lieu de travail.<\/p>\\n<\/li>\\n<li>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Formation continue pour d&eacute;velopper vos comp&eacute;tences et acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<\/li>\\n<li>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Un environnement de travail dynamique avec animations et cadeaux tout au long de l&rsquo;ann&eacute;e.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Le profil de nos Game-Changers<\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Ma&icirc;trisent parfaitement le fran&ccedil;ais , &agrave; 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D&uuml;nyada, 70 &uuml;lkede 450 binden fazla &ccedil;al\u0131\u015fan\u0131yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba\u015fta \u0130stanbul, \u0130zmir, Ankara, Van olmak &uuml;zere toplam 7 \u015fehirde, 17 bini a\u015fk\u0131n &ccedil;al\u0131\u015fan ile m&uuml;\u015fteri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.&rsquo;&rsquo;<\/p>\\n<p><strong>GENEL N\u0130TEL\u0130KLER;<\/strong><\/p>\\n<ul>\\n<li>Vardiyal\u0131 sistemde \u015firket ortam\u0131nda &ccedil;al\u0131\u015fabilecek,<\/li>\\n<li>En az Lise mezunu,<\/li>\\n<li>\u0130yi derece MS Office programlar\u0131n\u0131 kullanabilen,<\/li>\\n<li>\u0130leti\u015fim becerileri geli\u015fmi\u015f, diksiyonu d&uuml;zg&uuml;n,<\/li>\\n<li>\u0130kna kabiliyeti y&uuml;ksek,<\/li>\\n<li>&Ccedil;&ouml;z&uuml;m odakl\u0131, Tak\u0131m &ccedil;al\u0131\u015fmas\u0131na yatk\u0131n,<\/li>\\n<li>Dinamik, yo\u011fun tempoya ayak uydurabilecek,<\/li>\\n<li>Erkek adaylar i&ccedil;in askerli\u011fini tamamlam\u0131\u015f ya da en az 2 y\u0131l tecilli<\/li>\\n<\/ul>\\n<p><strong>\u0130\u015e TANIMI&nbsp;<\/strong> &nbsp; &nbsp;<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp; Hizmet sekt&ouml;r&uuml;nde faaliyet g&ouml;steren operasyonlar\u0131m\u0131zda, hedef odakl\u0131, kaliteli hizmet ve m&uuml;\u015fteri memnuniyeti anlay\u0131\u015f\u0131yla &ccedil;a\u011fr\u0131lar\u0131 yan\u0131tlayacak, ekip arkada\u015flar\u0131 ar\u0131yoruz.<\/p>\\n<p><span data-teams=\\\"true\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"1903068593\",\"location\":\"\u0130zmir, \u0130zmir\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-06T17:08:18.129+03:00\",\"created_at\":\"2026-05-06T15:20:10.596+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODg5?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODg5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1854\",\"campaign_id\":\"258\",\"campaign_title\":\"R1674398 Conseiller Client (F\/H)  - Assistance Technique march\u00e9 CANADIEN- Agadir - Fran\u00e7ais \/ Anglais (permanente)\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H)  - Assistance Technique march\u00e9 CANADIEN- Agadir - Fran\u00e7ais \/ Anglais\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>Concentrix est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l&rsquo;am&eacute;lioration de l&rsquo;exp&eacute;rience client et l&rsquo;optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l&rsquo;excellence dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client Technique<\/strong><\/p>\\n<p>En tant que Conseiller Client Technique, vous jouerez un r&ocirc;le essentiel en :<\/p>\\n<ul>\\n<li>\\n<p>R&eacute;pondant avec pr&eacute;cision aux demandes des clients du march&eacute; canadien pendant la plage horaire de 14h &agrave; 2h (heure locale).<\/p>\\n<\/li>\\n<li>\\n<p>Traitement des appels entrants pour r&eacute;pondre aux questions et r&eacute;soudre les probl&eacute;matiques techniques, tout en garantissant un suivi rigoureux.<\/p>\\n<\/li>\\n<li>\\n<p>R&eacute;solvant efficacement les probl&egrave;mes techniques : analyse des besoins clients, identification des solutions adapt&eacute;es, et accompagnement dans la r&eacute;solution.<\/p>\\n<\/li>\\n<li>\\n<p>D&eacute;montrant une aptitude technique avanc&eacute;e : utilisation des outils et technologies pour comprendre et r&eacute;soudre des situations complexes.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Ce que nous vous offrons<\/strong><\/p>\\n<p>Chez Concentrix, nous valorisons nos talents et proposons des avantages uniques :<\/p>\\n<ul>\\n<li>\\n<p>R&eacute;mun&eacute;ration attractive avec primes suppl&eacute;mentaires :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/p>\\n<\/li>\\n<li>\\n<p>Prime sp&eacute;ciale A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p>Avantages sociaux exceptionnels :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/p>\\n<\/li>\\n<li>\\n<p>Transport assur&eacute; pour un trajet s&eacute;curis&eacute; vers le lieu de travail.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p>Formation continue pour d&eacute;velopper vos comp&eacute;tences et acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<\/li>\\n<li>\\n<p>Un environnement de travail dynamique avec animations et cadeaux tout au long de l&rsquo;ann&eacute;e.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Le profil de nos Game-Changers<\/strong><\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<ul>\\n<li>\\n<p>Ma&icirc;trisent parfaitement le fran&ccedil;ais et l&rsquo;anglais, &agrave; l&rsquo;&eacute;crit comme &agrave; l&rsquo;oral \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Sont disponibles pour travailler sur la plage horaire de 14h &agrave; 2h (heure locale)<\/p>\\n<\/li>\\n<li>\\n<p>Poss&egrave;dent d&rsquo;excellentes comp&eacute;tences en communication : clart&eacute;, p&eacute;dagogie, patience, avec une capacit&eacute; &agrave; expliquer des solutions techniques simplement \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Poss&egrave;dent une bonne aptitude technique : compr&eacute;hension des outils digitaux et des syst&egrave;mes techniques, avec une curiosit&eacute; pour apprendre rapidement \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Sont organis&eacute;s, autonomes, proactifs et capables de g&eacute;rer efficacement les priorit&eacute;s m&ecirc;me sous pression \u2699\ufe0f<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Processus de recrutement<\/strong><\/p>\\n<p>Tests en ligne (1h) : Apr&egrave;s r&eacute;ception de votre candidature, vous recevrez un email pour participer &agrave; une s&eacute;rie de tests interactifs &eacute;valuant vos comp&eacute;tences linguistiques, techniques et votre personnalit&eacute;.<\/p>\\n<p>&Eacute;change t&eacute;l&eacute;phonique : Conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/p>\\n<p>Entretien en pr&eacute;sentiel : Discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>Pr&ecirc;t &agrave; relever le d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, o&ugrave; innovation et excellence se rencontrent ! \ud83d\ude80<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2979972387\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-06T16:04:04.480+02:00\",\"created_at\":\"2026-05-06T15:17:35.488+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTg?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTg\/apply?\",\"head_count\":\"5000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1855\",\"campaign_id\":\"257\",\"campaign_title\":\"R1674395 Conseiller Client (F\/H) - Service client - AGADIR - Allemand \/ Anglais\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor (M\/F) \u2013 Customer Service \u2013 Agadir \u2013 German \/ English\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Join a team that turns every call into an opportunity! \ud83c\udfaf\",\"long_description\":\"<h3 data-pm-slice=\\\"1 1 []\\\"><strong>Who are we?<\/strong><\/h3>\\n<p>Concentrix is a global company operating in over 70 countries. We specialize in enhancing customer experiences and optimizing business processes, helping companies transform and achieve excellence in a collaborative, inclusive, and innovative environment.<\/p>\\n<h3><strong>Your role as a Customer Service Advisor<\/strong><\/h3>\\n<p>As a Customer Service Advisor, you&rsquo;ll play a key part in:<\/p>\\n<ul>\\n<li>\\n<p><strong>Meeting customer needs<\/strong>: Delivering high-quality service by responding to inquiries through phone, email, or chat.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Solving problems<\/strong>: Addressing customer issues or complaints to ensure satisfaction.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Building customer loyalty<\/strong>: Offering personalized solutions to strengthen customer trust and loyalty.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Contributing to continuous improvement<\/strong>: Sharing customer feedback to enhance our services and processes.<\/p>\\n<\/li>\\n<\/ul>\\n<h3><strong>What we offer:<\/strong><\/h3>\\n<p>At Concentrix, we place high value on our talent. Here&rsquo;s what we offer to recognize your contributions:<\/p>\\n<ul>\\n<li>\\n<p><strong>Competitive salary with additional bonuses<\/strong>:<br \/>&bull; Language bonus for our multilingual Game-Changers.<br \/>&bull; Regularity bonus starting from the 12th month and performance-based incentives.<br \/>&bull; Special Eid El Adha bonus.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Outstanding benefits<\/strong>:<br \/>&bull; Comprehensive health insurance and pension plan after one year.<br \/>&bull; Flexible working hours with the option for remote work after the initial training period.<br \/>&bull; Free access to our gym facilities.<br \/>&bull; Transport provided for a smooth and safe commute to work.<br \/>&bull; Ongoing professional development to enhance your skills and knowledge for the role.<\/p>\\n<\/li>\\n<li>\\n<p><strong>A dynamic workplace<\/strong>:<br \/>&bull; Fun, themed events and gifts throughout the year to build team spirit.<\/p>\\n<\/li>\\n<\/ul>\\n<h3><strong>The profile of our Game Changers<\/strong><\/h3>\\n<p>We&rsquo;re seeking talents who:<\/p>\\n<ul>\\n<li>\\n<p>Are <strong>fluent in both German and English<\/strong>, written and spoken. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Have excellent communication skills, are organized, independent, and have a positive attitude. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Are comfortable using digital tools and naturally curious about new technologies. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Are excited by challenges and passionate about customer satisfaction. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<h3><strong>Our recruitment process:<\/strong><\/h3>\\n<ul>\\n<li>\\n<p><strong>Online assessments (1h)<\/strong>: After we receive your application, we&rsquo;ll send you an invitation to complete a series of online assessments. These tests are designed to assess your language skills, technical abilities, and personality&mdash;helping us better understand your potential!<\/p>\\n<\/li>\\n<li>\\n<p><strong>Phone interview<\/strong>: A conversation with a member of our recruitment team to introduce Concentrix and confirm if you&rsquo;re a good fit for the role.<\/p>\\n<\/li>\\n<li>\\n<p><strong>In-person interview<\/strong>: A deeper discussion to confirm your skills and align your goals with our company culture.<\/p>\\n<\/li>\\n<\/ul>\\n<h3><strong>Ready to take the challenge?<\/strong><\/h3>\\n<p>Join the Concentrix journey in <strong>Agadir<\/strong>, where innovation and excellence come together! \ud83d\ude80<\/p>\",\"ats_external_id\":\"573039565\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-10T01:59:10.683+02:00\",\"created_at\":\"2026-05-06T15:12:24.851+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTc?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTc\/apply?\",\"head_count\":\"5000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1856\",\"campaign_id\":\"256\",\"campaign_title\":\"R1674393 Conseiller Client (F\/H) \u2013 Expert T\u00e9l\u00e9vente FAI - Agadir - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) \u2013 Expert T\u00e9l\u00e9vente FAI - Agadir - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p><strong>Concentrix<\/strong> est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ta mission en tant que Conseiller(e) Client en T&eacute;l&eacute;vente<\/strong><\/p>\\n<p>En tant que Conseiller(e) Client T&eacute;l&eacute;vente, tu joueras un r&ocirc;le essentiel :<\/p>\\n<ul>\\n<li>\\n<p><strong>En promouvant des produits ou services de nos clients <\/strong>:&nbsp; Identifier et r&eacute;pondre avec pr&eacute;cision aux besoins des clients afin de leur offrir des solutions sur mesure.<\/p>\\n<\/li>\\n<li>\\n<p><strong>En n&eacute;gociant et fid&eacute;lisant<\/strong> :&nbsp; Transformer chaque interaction en opportunit&eacute;, conclure des ventes et b&acirc;tir des relations durables.<\/p>\\n<\/li>\\n<li>\\n<p><strong>En boostant la performance collective<\/strong> :&nbsp; Partager tes id&eacute;es et contribuer activement &agrave; l&rsquo;optimisation continue de nos processus.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons <\/strong><\/p>\\n<p>Chez <strong>Concentrix<\/strong>, nous valorisons le potentiel de chacun en proposant des opportunit&eacute;s sur mesure, avec une r&eacute;mun&eacute;ration ajust&eacute;e &agrave; ton exp&eacute;rience.<\/p>\\n<p>Voici les avantages uniques que nous proposons pour reconna&icirc;tre ta contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Une r&eacute;mun&eacute;ration attractive et personnalis&eacute;e selon ton niveau d&rsquo;exp&eacute;rience&nbsp;:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Un package de <strong>7100 DH<\/strong> d&egrave;s le premier mois si tu as une exp&eacute;rience confirm&eacute;e dans la t&eacute;l&eacute;vente.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>En plus de ta r&eacute;mun&eacute;ration, tu b&eacute;n&eacute;ficieras de primes exceptionnelles :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Formation r&eacute;mun&eacute;r&eacute;e d&egrave;s le 1er mois d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Prime illimit&eacute;e en fonction de l&rsquo;atteinte de tes objectifs.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/p>\\n<\/li>\\n<li>\\n<p>Prime sp&eacute;ciale A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>De nombreux avantages suppl&eacute;mentaires <\/strong>:<\/p>\\n<ul>\\n<li>\\n<p>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/p>\\n<\/li>\\n<li>\\n<p>Consultations t&eacute;l&eacute;m&eacute;decine gratuites disponibles 7j\/7 pour toute ta petite famille.<\/p>\\n<\/li>\\n<li>\\n<p>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s gratuit &agrave; nos salles de sport et offre de cr&egrave;ches d&rsquo;entreprises.<\/p>\\n<\/li>\\n<li>\\n<p>Formation continue pour d&eacute;velopper tes comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Un environnement de travail dynamique<\/strong> :<\/p>\\n<ul>\\n<li>\\n<p>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil de nos Game-Changers<\/strong><\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<ul>\\n<li>\\n<p><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais<\/strong>, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Une exp&eacute;rience confirm&eacute;e en t&eacute;l&eacute;vente<\/strong> dans le secteur des Fournisseurs d&rsquo;Acc&egrave;s &agrave; Internet (<strong>FAI<\/strong>) est exig&eacute;e, avec un minimum d&rsquo;un an<\/p>\\n<\/li>\\n<li>\\n<p><strong>Poss&egrave;dent un excellent sens de la communication<\/strong>, qui sont organis&eacute;s(e), autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p><strong>Ma&icirc;trisent les outils digitaux <\/strong>et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Rel&egrave;vent les d&eacute;fis avec enthousiasme<\/strong> et qui sont passionn&eacute;s(e) par la satisfaction client. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p><strong>Tests en ligne (1h)<\/strong> : Une fois ta candidature r&eacute;ceptionn&eacute;e, tu recevras un email t&rsquo;invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser tes comp&eacute;tences linguistiques, techniques, ainsi que ta personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre ton potentiel et te d&eacute;marquer !<\/p>\\n<p><strong>&Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir <strong>Concentrix<\/strong> et confirmer l&rsquo;ad&eacute;quation de ton profil.<\/p>\\n<p><strong>Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider tes comp&eacute;tences et aligner tes ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pr&ecirc;t(e) &agrave; relever le d&eacute;fi ? <\/strong>Rejoins l&rsquo;aventure <strong>Concentrix<\/strong>, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"2872970558\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-06T16:04:04.298+02:00\",\"created_at\":\"2026-05-06T15:08:52.754+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTY?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTY\/apply?\",\"head_count\":\"5000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"162\",\"campaign_id\":\"749\",\"campaign_title\":\"R1728420 Customer Service Representative Banking (Bilingual: French\/English) Remote\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative Banking (Bilingual: French\/English) Remote \",\"street\":\"CAN NS Work-at-Home\",\"address\":\"CAN NS Work-at-Home\",\"city\":\"CAN\",\"state\":\"Nova Scotia\",\"postal_code\":\"B3A 4T3\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"The Customer Service Advisor engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p><b>A NEW CAREER POWERED BY YOU<\/b><\/p><p><\/p><p>Are you looking for a \u201cwork from home\u201d career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201c<b>World\u2019s Best Workplaces<\/b>,\u201d \u201c<b>Happiest Employees<\/b>,\u201d and \u201c<b>Best Companies for Career Growth<\/b>\u201d awards every year? Then a Customer Service Representative - Remote (Bilingual: French \/ English) position at Concentrix is just the right place for you!<\/p><p>As a Customer Service Representative - Remote (Bilingual: French \/ English), you\u2019ll join an organically diverse team from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p><p><\/p><p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/b><\/p><p><br \/>This is a great \u201cwork from home\u201d opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>WHAT YOU WILL DO IN THIS ROLE\u00a0\u00a0<\/b>\u00a0<\/p><p><\/p><p>As a Customer Service Representative (Bilingual: French\/English) <span>working from home, you will: <\/span><\/p><ul><li><p>Provide exceptional customer experiences to bank customers and prospective customers as our client seeks to build their brand<\/p><\/li><li><p>Solve problems for bank customers and promote card benefits<\/p><\/li><li><p>Where appropriate, resolve customer complaints and de-escalate emotional situations while using our elevation process to meet customer\u2019s needs<\/p><\/li><li><p>Make customer focused decisions to enhance the value of our card to our clients<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile<\/p><\/li><\/ul><p><\/p><p><b>YOUR QUALIFICATIONS<\/b>\u00a0<\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative (Bilingual: French\/English) Remote role include:\u00a0<\/p><ul><li><p>18 years of age with a High School diploma\/GED\u00a0<\/p><\/li><li><p>1 year of customer service experience required and experience in contact center is a plus.<\/p><\/li><\/ul><ul><li><p>While the role is not technical support you will be expected to utilize multiple systems on a PC throughout your day to day\u00a0<\/p><\/li><li><p>Able to speak, write and understand English which will be confirmed by an assessment<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking\u00a0<\/p><\/li><li><p>Personal qualities\/skills important to the role (tech, service, etc)\u00a0<\/p><\/li><\/ul><p><\/p><p><b>WHAT\u2019S IN IT FOR YOU<\/b>\u00a0<\/p><p><br \/>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:\u00a0<\/p><ul><li><p>The base salary range for this position is $19.35-$22.19\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/p><\/li><li><p>4 weeks of paid training<\/p><\/li><li><p>Canada benefits \u2013 Full medical, dental, life insurance<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey\u00a0<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>DailyPay enrollment option to access pay &#34;early,&#34; when you want it\u00a0<\/p><\/li><li><p>Lucrative employee referral bonus opportunities<\/p><\/li><\/ul><p><\/p><p><b>REIMAGINE THE BEST VERSION OF YOU!\u00a0 <\/b>\u00a0<br \/>\u00a0If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>JOB AVAILABILITY<\/b><\/p><p><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><\/p><p><\/p><p>#wfh #wah<\/p><p><b>Physical and Mental Requirements:\u00a0<br \/><\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br \/><b>Equal Opportunity Statement:<\/b><\/p><p><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><b>Reasonable Accommodation Statement:<\/b><\/p><p><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence (AI):<\/b><\/p><p><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><\/p><p><b>Work Authorization:<\/b><\/p><p><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered. Currently, this position may only be performed in the following provinces\/territories: AB, BC, MB, NB, NL, NS, ON, PE, and SK.<\/p><p><b><br \/>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click<\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u> HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1728420\",\"location\":\"CAN, CAN\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-11T19:59:05.413-04:00\",\"created_at\":\"2026-05-06T15:05:31.475-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NDk?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NDk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"CAN\",\"state\":\"Nova Scotia\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"B3A 4T3\",\"primary_location\":{\"id\":\"CA-WAH-NOVAS-00\",\"wid\":\"b67da9176e3d1062f9df06fcc749be69\",\"descriptor\":\"CAN NS Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"87b02d0ee49601e181dac68e0e1a3e4a\",\"address\":\"colleen.obrien@concentrix.com\"},\"last_name\":\"O'Brien\",\"first_name\":\"Colleen\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC2949\",\"wid\":\"6504597fb5f701aaf7d917b99416c6cf\",\"descriptor\":\"Advisor II, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371381\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Work-at-Home\/Customer-Service-Representative-Banking--Bilingual--French-English--Remote_R1728420\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Work-at-Home\/Customer-Service-Representative-Banking--Bilingual--French-English--Remote_R1728420\/apply\",\"job_requisition_id\":\"R1728420\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"db0bffd68c2301725c528d40121aa0c1\",\"address\":\"scott.salkus@concentrix.com\"},\"last_name\":\"Salkus\",\"first_name\":\"Scott\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1728420\",\"wid\":\"68db54a6286110059dd39a2fa3f50000\",\"descriptor\":\"R1728420 Customer Service Representative Banking (Bilingual: French\/English) Remote (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"87b02d0ee49601e181dac68e0e1a3e4a\",\"address\":\"colleen.obrien@concentrix.com\"},\"last_name\":\"O'Brien\",\"first_name\":\"Colleen\"},{\"email\":{\"wid\":\"39ef3cc194d9011f0e3eaad301380004\",\"address\":\"isabela.saldanha@concentrix.com\"},\"last_name\":\"Saldanha\",\"first_name\":\"Isabela\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-canada\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1857\",\"campaign_id\":\"255\",\"campaign_title\":\"R1674391 Conseiller Client (F\/H) - Service client - Agadir - Italien\",\"campaign_type\":\"job_application\",\"job_title\":\"Consulente Clienti (M\/F) \u2013 Servizio Clienti \u2013 Agadir \u2013 Italiano\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Unisciti a un team dinamico che trasforma l\u2019esperienza del cliente!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Chi siamo?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix &egrave; un&rsquo;azienda internazionale presente in oltre 70 paesi. Siamo leader nel miglioramento dell&rsquo;esperienza cliente e nell&rsquo;ottimizzazione dei processi aziendali, aiutando le imprese a trasformarsi e a raggiungere l&rsquo;eccellenza in un ambiente inclusivo, collaborativo e innovativo.<br \/>La tua missione come Consulente Clienti per la Vendita Telefonica<\/p>\\n<p><br \/>In qualit&agrave; di Consulente Clienti per la Vendita Telefonica, avrai un ruolo chiave :<\/p>\\n<ul>\\n<li>\\n<p><strong>Rispondere alle richieste dei clienti<\/strong>: Garantire un&rsquo;assistenza di qualit&agrave; tramite telefono, email e chat nel rispetto degli standard di servizio.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Gestire reclami e segnalazioni<\/strong>: Identificare le problematiche e fornire soluzioni adeguate per assicurare la soddisfazione del cliente.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Fidelizzare la clientela<\/strong>: Offrire risposte personalizzate e un supporto efficace per consolidare il rapporto con il cliente.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Contribuire alle performance del servizio<\/strong>: Condividere insight e feedback per migliorare continuamente la qualit&agrave; operativa.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Cosa ti offriamo<\/strong><\/p>\\n<p><br \/>In Concentrix valorizziamo il potenziale di ognuno, con opportunit&agrave; su misura e una retribuzione adeguata alla tua esperienza, che tu sia un profilo junior motivato o un esperto nella vendita diretta.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Una retribuzione interessante e personalizzata secondo il tuo livello di esperienza<\/p>\\n<p>&nbsp;<\/p>\\n<p>Oltre allo stipendio fisso, potrai beneficiare di bonus eccezionali :<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Formazione retribuita a partire dal primo mese.<\/p>\\n<\/li>\\n<li>\\n<p>Bonus illimitati in base al raggiungimento degli obiettivi.<\/p>\\n<\/li>\\n<li>\\n<p>Bonus linguistico dedicato ai nostri Game-Changers multilingue.<\/p>\\n<\/li>\\n<li>\\n<p>Bonus di regolarit&agrave; dal 12&deg; mese e incentivi legati alla performance.<\/p>\\n<\/li>\\n<li>\\n<p>Bonus speciale per l&rsquo;A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Numerosi vantaggi aggiuntivi :<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Assicurazione sanitaria vantaggiosa e fondo pensione dopo un anno.<\/p>\\n<\/li>\\n<li>\\n<p>Consultazioni di telemedicina gratuite 7 giorni su 7 per tutta la famiglia.<\/p>\\n<\/li>\\n<li>\\n<p>Orari flessibili con possibilit&agrave; di smart working dopo il periodo di integrazione.<\/p>\\n<\/li>\\n<li>\\n<p>Accesso gratuito alle palestre aziendali e convenzioni con asili nido.<\/p>\\n<\/li>\\n<li>\\n<p>Formazione continua per sviluppare le tue competenze e acquisire nuove conoscenze legate al ruolo.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Un ambiente di lavoro dinamico :<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Animazioni a tema e regali durante tutto l&rsquo;anno per rafforzare lo spirito di squadra.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Il profilo dei nostri Game-Changers<\/strong><br \/>Cerchiamo talenti che :<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Parlano perfettamente italiano, scritto e parlato. La conoscenza del francese &egrave; un plus apprezzato. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Possiedono ottime capacit&agrave; comunicative, sono organizzati, autonomi e proattivi. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Hanno familiarit&agrave; con gli strumenti digitali e sono naturalmente curiosi nell&rsquo;adottare nuove tecnologie. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Affrontano le sfide con entusiasmo e sono appassionati alla soddisfazione del cliente. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Il nostro processo di selezione<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p><strong>Test online (1h) :<\/strong> Dopo aver ricevuto la tua candidatura, ti invieremo un&rsquo;email con l&rsquo;invito a sostenere dei test online. Queste valutazioni interattive valorizzano le tue competenze linguistiche, tecniche e personali. Un passaggio fondamentale per far emergere il tuo potenziale!<\/p>\\n<\/li>\\n<li>\\n<p><strong>Colloquio telefonico : <\/strong>Una conversazione esplorativa con un membro del team recruiting per conoscerci meglio e verificare la compatibilit&agrave; del tuo profilo.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Colloquio in presenza :<\/strong> Un&rsquo;intervista approfondita per validare le tue competenze e allineare le tue aspirazioni alla nostra cultura.<\/p>\\n<\/li>\\n<\/ul>\\n<p><br \/><strong>Pronto\/a ad accettare la sfida? Unisciti all&rsquo;avventura Concentrix, dove innovazione ed eccellenza si incontrano!<\/strong> \ud83d\ude80<\/p>\",\"ats_external_id\":\"926748933\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-06T16:04:04.219+02:00\",\"created_at\":\"2026-05-06T15:02:47.846+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTU?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTU\/apply?\",\"head_count\":\"5000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1858\",\"campaign_id\":\"254\",\"campaign_title\":\"R1674388 \\tConseiller Client (F\/H) - Assistance Technique - Agadir - Fran\u00e7ais \/ Anglais (permanente)\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Assistance Technique - Agadir - Fran\u00e7ais \/ Anglais\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>Concentrix est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client Technique<\/strong><\/p>\\n<p>En tant que Conseiller Client Technique, vous jouerez un r&ocirc;le essentiel en :<\/p>\\n<ul>\\n<li>\\n<p><strong>R&eacute;pondant aux demandes clients avec pr&eacute;cision<\/strong> : Traiter les appels entrants pour r&eacute;pondre aux questions et r&eacute;soudre les probl&eacute;matiques techniques, tout en garantissant un suivi rigoureux.<\/p>\\n<\/li>\\n<li>\\n<p><strong>R&eacute;solvant les probl&egrave;mes techniques efficacement<\/strong> : Analyser les besoins des clients, identifier les solutions adapt&eacute;es et guider les utilisateurs dans la r&eacute;solution de leurs probl&egrave;mes.<\/p>\\n<\/li>\\n<li>\\n<p><strong>D&eacute;montrant une aptitude technique avanc&eacute;e<\/strong> : Utiliser vos comp&eacute;tences pour comprendre et r&eacute;soudre des situations complexes, tout en adoptant les outils et technologies mis &agrave; disposition.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Ce que nous vous offrons <\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<ul>\\n<li>\\n<p><strong>Une r&eacute;mun&eacute;ration attractive avec des primes suppl&eacute;mentaires<\/strong> :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/p>\\n<\/li>\\n<li>\\n<p>Prime sp&eacute;ciale A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Des avantages sociaux exceptionnels<\/strong> :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/p>\\n<\/li>\\n<li>\\n<p>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/p>\\n<\/li>\\n<li>\\n<p>Transport assur&eacute;&nbsp;vous permettant de vous rendre sur votre lieu de travail en toute s&eacute;curit&eacute; et sans contrainte logistique.<\/p>\\n<\/li>\\n<li>\\n<p>Formation continue pour d&eacute;velopper vos comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Un environnement de travail dynamique :<\/strong><\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/p>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil de nos Game-Changers<\/strong><\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<ul>\\n<li>\\n<p><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais et l&rsquo;anglais, <\/strong>aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Poss&egrave;dent d'excellentes comp&eacute;tences en communication<\/strong> : Sont clairs, p&eacute;dagogues et patients, avec une capacit&eacute; &agrave; expliquer des solutions techniques de mani&egrave;re accessible. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p><strong>D&eacute;montrent des aptitudes techniques solides<\/strong> : Ont une bonne compr&eacute;hension des outils digitaux, des syst&egrave;mes techniques, et une curiosit&eacute; pour apprendre rapidement de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Adoptent une approche structur&eacute;e et proactive<\/strong> : Sont organis&eacute;s, autonomes et capables de g&eacute;rer efficacement les priorit&eacute;s, m&ecirc;me sous pression. \u2699\ufe0f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p><strong>1-Tests en ligne (1h)<\/strong> : Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser vos comp&eacute;tences linguistiques, techniques, ainsi que votre personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre votre potentiel et vous d&eacute;marquer !<\/p>\\n<p><strong>2-&Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/p>\\n<p><strong>3-Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pr&ecirc;t &agrave; relever le d&eacute;fi ? <\/strong>Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"1128012524\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-11T13:17:54.088+02:00\",\"created_at\":\"2026-05-06T14:58:22.872+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTQ?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTQ\/apply?\",\"head_count\":\"5000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"421\",\"campaign_id\":\"262\",\"campaign_title\":\"ING IT \/ Italian\/ Iasi\",\"campaign_type\":\"job_application\",\"job_title\":\"Agent Servicii Clien\u021bi cu Italian\u0103 - Chat- Iasi\",\"street\":null,\"address\":null,\"city\":\"Ia\u0219i\",\"state\":\"Ia\u0219i County\",\"postal_code\":null,\"region\":\"Iasi\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Reimagineaz\u0103-\u021bi cariera<\/strong>&nbsp;<\/p>\\n<p>E\u0219ti &icirc;n c\u0103utarea unei schimb\u0103ri de carier\u0103 &icirc;n cadrul unei organiza\u021bii globale orientate spre viitor? Vino s\u0103 faci parte din compania noastr\u0103 premiat\u0103, condus\u0103 de oamenii no\u0219tri din peste 70 de \u021b\u0103ri, unde TO\u021aI membrii contribuie \u0219i &icirc;\u0219i sus\u021bin reciproc succesul \u0219i bun\u0103starea, uni\u021bi cu m&acirc;ndrie ca fiind \\\"game-changers\\\". Suntem recunoscu\u021bi cu premii precum \\\"World's Best Workplaces\\\", Best Companies for Career Growth, and &ldquo;Best Company Culture\\\", an de an.<\/p>\\n<p>Suntem &icirc;n c\u0103utare de <strong>Agent Servicii Clienti cu Italiana - suport via chat- Iasi<\/strong><strong>,<\/strong> care s\u0103 se al\u0103ture echipei noastre de \\\"game-changers\\\", \u0219i care s\u0103 interac\u021bioneze cu m\u0103rci de top, din domenii precum tech, finan\u021be, c\u0103l\u0103torii, mod\u0103, s\u0103n\u0103tate.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Cre\u0219tere &icirc;n carier\u0103 \u0219i dezvoltarea personal\u0103<\/strong>&nbsp;<\/p>\\n<p>&Icirc;\u021bi vom oferi traininguri, acces la cele mai noi tehnologii \u0219i suportul continuu pentru ca tu s\u0103 te po\u021bi dezvolta c&acirc;t mai mult. La Concentrix exist\u0103 un poten\u021bial real de cre\u0219tere profesional\u0103 \u0219i personal\u0103. De fapt, aproximativ 80% dintre managerii \u0219i liderii no\u0219tri au fost promova\u021bi din intern! De aceea, oferim o serie de programe GRATUITE de &icirc;nv\u0103\u021bare \u0219i dezvoltare, concepute special pentru a te sprijini &icirc;n drumul c\u0103tre cariera pe care \u021bi-ai imaginat-o.&nbsp;<\/p>\\n<p><br \/><strong>Ce vei face in acest rol<\/strong><\/p>\\n<ul>\\n<li>Vei oferi asisten\u021b\u0103 pentru conturi curente, carduri, servicii bancare \u0219i solicit\u0103ri generale de informa\u021bii;<\/li>\\n<li>Vei sprijini tranzac\u021biile bancare &icirc;n conformitate cu procedurile \u0219i reglement\u0103rile;<\/li>\\n<li>Vei gestioneza cererile clien\u021bilor folosind ca si canal de comunicare chat-ul;<\/li>\\n<li>Vei asigura un nivel ridicat de experien\u021b\u0103 pentru client, cu profesionalism \u0219i acurate\u021be.<\/li>\\n<\/ul>\\n<p><strong>Abilit\u0103\u021bile tale<\/strong>&nbsp;<\/p>\\n<p>Ne vom potrivi dac\u0103 tu:&nbsp;<\/p>\\n<ul>\\n<li style=\\\"text-align: left;\\\">Cunosti limba <strong>Italiana la nivel avansat<\/strong> (atat scris cat si vorbit)<\/li>\\n<li style=\\\"text-align: left;\\\">Esti o persoan\u0103 orientat\u0103 c\u0103tre client, de &icirc;ncredere \u0219i comunicativ\u0103;<\/li>\\n<li style=\\\"text-align: left;\\\">Detii diplom\u0103 de <strong>liceu <\/strong>(Minimum);<\/li>\\n<li style=\\\"text-align: left;\\\">Ai cuno\u0219tin\u021be bune de operare<strong> PC,<\/strong> Windows \u0219i Microsoft Office;<\/li>\\n<li style=\\\"text-align: left;\\\">Esti interesat de sectorul bancar \u0219i\/ sau financiar;<\/li>\\n<li style=\\\"text-align: left;\\\">Ai disponibilitate de a lucra de la <strong>biroul nostru din Ia\u0219i <\/strong>(Cl\u0103direa Moldova Center)<\/li>\\n<\/ul>\\n<p><strong>Ce ai de c&acirc;\u0219tigat<\/strong><\/p>\\n<p>Beneficii:&nbsp;<\/p>\\n<ul>\\n<li>Contract full time pe o perioad\u0103 nedeterminat\u0103&nbsp;<\/li>\\n<li>Bonus de persorman\u021b\u0103&nbsp;<\/li>\\n<li>Ai posibilitatea sa alegi dintr-o serie de beneficii flexibile de pe platforma My Benefit&nbsp;<\/li>\\n<li>Abonament medical\u202f&nbsp;<\/li>\\n<li>Bonus de recomandare a unui prieten&nbsp;<\/li>\\n<li>Formare complet\u0103, pl\u0103tit\u0103 despre proiectul pe care vei lucra&nbsp;<\/li>\\n<li>Program de dezvoltare a carierei \u0219i cursuri de specialitate&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Concentrix este un angajator care ofer\u0103 \u0219anse egale de angajare<\/strong>&nbsp;<\/p>\\n<p><em>Ne m&acirc;ndrim cu faptul c\u0103 suntem uni\u021bi ca o singur\u0103 echip\u0103, o singur\u0103 companie, la nivel global. Ne angaj\u0103m s\u0103 oferim oportunit\u0103\u021bi egale de angajare pentru to\u021bi candida\u021bii \u0219i un mediu de lucru lipsit de discriminare \u0219i h\u0103r\u021buire. Toate practicile noastre de recrutare se bazeaz\u0103 pe cerin\u021bele postului \u0219i pe calific\u0103rile profesionale, f\u0103r\u0103 a \u021bine cont de ras\u0103, v&acirc;rst\u0103, identitate de gen, orientare sexual\u0103, religie, etnie, statut familial sau parental, origine na\u021bional\u0103, handicap sau orice alt\u0103 clasificare protejat\u0103 de legile na\u021bionale aplicabile.<\/em>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibilitate<\/strong>&nbsp;<\/p>\\n<p>&Icirc;n conformitate cu legisla\u021bia muncii, doar candida\u021bii care sunt autoriza\u021bi &icirc;n mod legal s\u0103 lucreze &icirc;n Rom&acirc;nia vor fi lua\u021bi &icirc;n considerare pentru acest post.&nbsp;<\/p>\",\"ats_external_id\":\"1097253807\",\"location\":\"Ia\u0219i, Iasi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-11T02:59:02.826+03:00\",\"created_at\":\"2026-05-06T14:40:54.315+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjI?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1859\",\"campaign_id\":\"253\",\"campaign_title\":\"R1674378 Conseiller Client (F\/H) - Service client - Agadir - Espagnol\/Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Asesor\/a de Atenci\u00f3n al Cliente (H\/M) \u2013 Servicio al Cliente \u2013 Agadir \u2013 Espa\u00f1ol\/Franc\u00e9s\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>&iexcl;&Uacute;nete a un equipo que convierte cada llamada en una oportunidad! \ud83c\udfaf<\/strong><\/p>\\n<p><strong>&iquest;Qui&eacute;nes somos?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix es una empresa internacional presente en m&aacute;s de 70 pa&iacute;ses. Somos expertos en la mejora de la experiencia del cliente y la optimizaci&oacute;n de procesos empresariales, ayudando a las empresas a transformarse y a alcanzar la excelencia en un entorno inclusivo, colaborativo e innovador.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Tu misi&oacute;n como Asesor\/a de Servicio al Cliente<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Como Asesor\/a de Servicio al Cliente, desempe&ntilde;ar&aacute;s un papel fundamental al:<\/p>\\n<ul>\\n<li>\\n<p><strong>Responder a las necesidades de los clientes<\/strong> : Asegurar un servicio de calidad respondiendo preguntas por tel&eacute;fono, por correo electr&oacute;nico o por chat.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Resolver problemas<\/strong> : Identificar y gestionar solicitudes o reclamaciones para garantizar la satisfacci&oacute;n del cliente.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Fidelizar a los clientes<\/strong> : Ofrecer soluciones personalizadas para fortalecer la confianza y la lealtad de los clientes.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Contribuir a la mejora continua<\/strong> : Compartir las opiniones de los clientes para optimizar nuestros servicios y procesos.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Lo que te ofrecemos<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>En Concentrix, damos prioridad a la valorizaci&oacute;n de nuestros talentos. Aqu&iacute; tienes los beneficios &uacute;nicos que ofrecemos para reconocer tu contribuci&oacute;n:<\/p>\\n<ul>\\n<li>\\n<p><strong>Una remuneraci&oacute;n atractiva con bonificaciones adicionales<\/strong>:<\/p>\\n<ul>\\n<li>\\n<p>Bonificaci&oacute;n de idioma para nuestros Game-Changers multiling&uuml;es.<\/p>\\n<\/li>\\n<li>\\n<p>Bonificaci&oacute;n de regularidad a partir del mes 12 y bonificaciones por rendimiento.<\/p>\\n<\/li>\\n<li>\\n<p>Bonificaci&oacute;n especial por A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<li>\\n<p><strong>Excepcionales beneficios sociales<\/strong> :<\/p>\\n<ul>\\n<li>\\n<p>Seguro de salud ventajoso y pensi&oacute;n adicional despu&eacute;s de un a&ntilde;o.<\/p>\\n<\/li>\\n<li>\\n<p>Acceso gratuito a nuestro gimnasio.<\/p>\\n<\/li>\\n<li>\\n<p>Transporte asegurado para que llegues a tu lugar de trabajo de forma segura y sin complicaciones log&iacute;sticas.<\/p>\\n<\/li>\\n<li>\\n<p>Formaci&oacute;n continua para desarrollar tus habilidades y adquirir nuevos conocimientos adaptados al puesto.<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<li>\\n<p><strong>Un entorno de trabajo din&aacute;mico<\/strong>:<\/p>\\n<ul>\\n<li>\\n<p>Actividades tem&aacute;ticas y regalos a lo largo del a&ntilde;o para fomentar el esp&iacute;ritu de equipo.<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>El perfil de nuestros Game-Changers<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Buscamos talentos que:<\/p>\\n<ul>\\n<li>\\n<p><strong>Dominen perfectamente el espa&ntilde;ol y el franc&eacute;s<\/strong> <strong>, tanto de forma escrita como oral<\/strong>, el conocimiento de ingl&eacute;s es un plus. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Tengan un excelente sentido de la comunicaci&oacute;n, sean organizados, aut&oacute;nomos y mantengan una actitud positiva. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Manejen herramientas digitales y muestren una curiosidad natural para adaptarse a nuevas tecnolog&iacute;as. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Acepten desaf&iacute;os con entusiasmo y tengan pasi&oacute;n por la satisfacci&oacute;n del cliente. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Nuestro proceso de selecci&oacute;n<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pruebas en l&iacute;nea (1h)<\/strong>: Una vez recibida tu candidatura, recibir&aacute;s un correo electr&oacute;nico con una invitaci&oacute;n para participar en una serie de pruebas en l&iacute;nea. Estas evaluaciones interactivas est&aacute;n dise&ntilde;adas para valorar tus habilidades ling&uuml;&iacute;sticas, t&eacute;cnicas y tu personalidad. &iexcl;Un paso clave para entender mejor tu potencial y destacarte!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Entrevista telef&oacute;nica<\/strong>: Una conversaci&oacute;n exploratoria con un miembro de nuestro equipo de reclutamiento para conocer Concentrix y confirmar si tu perfil es adecuado para nosotros.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Entrevista presencial<\/strong>: Una conversaci&oacute;n m&aacute;s profunda para validar tus habilidades y alinear tus ambiciones con nuestra cultura empresarial.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&iquest;Est&aacute;s listo para asumir el desaf&iacute;o? &iexcl;&Uacute;nete a la aventura de Concentrix, donde la innovaci&oacute;n y la excelencia se encuentran! \ud83d\ude80<\/p>\",\"ats_external_id\":\"3561631538\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-06T16:04:04.063+02:00\",\"created_at\":\"2026-05-06T14:26:13.149+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTM?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTM\/apply?\",\"head_count\":\"5000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1860\",\"campaign_id\":\"252\",\"campaign_title\":\"R1674373 Conseiller Client (F\/H) - Service client - Agadir - Allemand\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater (m\/w\/) \u2013 Kundenservice \u2013 Agadir \u2013 Deutsch\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Schlie\u00dfen Sie sich einem Team an, das jeden Anruf in eine Chance verwandelt! \ud83c\udfaf\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Wer sind wir?<\/strong><\/p>\\n<p>Concentrix ist ein internationales Unternehmen, das in mehr als 70 L&auml;ndern vertreten ist. Wir sind f&uuml;hrend in der Verbesserung der Kundenerfahrung und der Optimierung von Gesch&auml;ftsprozessen und helfen Unternehmen, sich zu transformieren und Exzellenz in einer inklusiven, kollaborativen und innovativen Umgebung zu erreichen.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ihre Aufgabe als Kundenservice-Berater\/in<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Als Kundenservice-Berater\/in spielen Sie eine wesentliche Rolle, indem Sie:<\/p>\\n<ul>\\n<li>\\n<p><strong>Die Bed&uuml;rfnisse der Kunden beantworten<\/strong>: Sicherstellung eines qualitativ hochwertigen Service, indem Sie Fragen per Telefon, E-Mail oder Chat beantworten.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Probleme l&ouml;sen<\/strong>: Identifizierung und Bearbeitung von Anfragen oder Beschwerden, um die Kundenzufriedenheit zu gew&auml;hrleisten.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Kunden betreuen<\/strong>: Bereitstellung ma&szlig;geschneiderter L&ouml;sungen, um das Vertrauen und die Loyalit&auml;t der Kunden zu st&auml;rken.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Zur kontinuierlichen Verbesserung beitragen<\/strong>: Teilen von Kundenfeedback, um unsere Dienstleistungen und Prozesse zu optimieren.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Was wir Ihnen bieten<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Bei Concentrix legen wir gro&szlig;en Wert auf die Wertsch&auml;tzung unserer Talente. Hier sind die einzigartigen Vorteile, die wir anbieten, um Ihren Beitrag anzuerkennen:<\/p>\\n<ul>\\n<li>\\n<p><strong>Attraktive Verg&uuml;tung mit zus&auml;tzlichen Boni<\/strong>:<\/p>\\n<ul>\\n<li>\\n<p>Sprachbonus f&uuml;r unsere multilingualen Game-Changer.<\/p>\\n<\/li>\\n<li>\\n<p>Regelm&auml;&szlig;igkeitsbonus ab dem 12. Monat und leistungsorientierte Pr&auml;mien.<\/p>\\n<\/li>\\n<li>\\n<p>Sonderbonus zu A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<li>\\n<p><strong>Hervorragende Sozialleistungen<\/strong>:&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Vorteilhafte Krankenversicherung und Zusatzrente nach einem Jahr.<\/p>\\n<\/li>\\n<li>\\n<p>Kostenloser Zugang zu unserem Fitnessstudio.<\/p>\\n<\/li>\\n<li>\\n<p>Sicherer Transport zu Ihrem Arbeitsplatz ohne logistische H&uuml;rden.<\/p>\\n<\/li>\\n<li>\\n<p>Kontinuierliche Weiterbildung, um Ihre F&auml;higkeiten zu entwickeln und neue, jobgerechte Kenntnisse zu erwerben.<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<li>\\n<p><strong>Dynamische Arbeitsumgebung<\/strong>:<\/p>\\n<ul>\\n<li>\\n<p>Thematische Veranstaltungen und Geschenke im Laufe des Jahres zur F&ouml;rderung des Teamgeistes.<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Das Profil unserer Game-Changer<\/strong><\/p>\\n<p>Wir suchen Talente, die:<\/p>\\n<ul>\\n<li>\\n<p><strong>Perfekt Deutsch sprechen und schreiben<\/strong>, Englischkenntnisse sind von Vorteil. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>&Uuml;ber ausgezeichnete Kommunikationsf&auml;higkeiten verf&uuml;gen, gut organisiert, selbstst&auml;ndig sind und eine positive Einstellung haben. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Digitale Werkzeuge beherrschen und eine nat&uuml;rliche Neugier zeigen, um neue Technologien zu adaptieren. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Herausforderungen mit Begeisterung annehmen und eine Leidenschaft f&uuml;r Kundenzufriedenheit haben. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Unser Rekrutierungsprozess<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Online-Tests (1h)<\/strong>: Nach Eingang Ihrer Bewerbung erhalten Sie eine E-Mail mit einer Einladung, an einer Reihe von Online-Tests teilzunehmen. Diese interaktiven Bewertungen sollen Ihre sprachlichen, technischen F&auml;higkeiten sowie Ihre Pers&ouml;nlichkeit bewerten. Ein entscheidender Schritt, um Ihr Potenzial besser zu verstehen und sich abzuheben!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Telefonisches Gespr&auml;ch<\/strong>: Ein erstes Gespr&auml;ch mit einem Mitglied unseres Rekrutierungsteams, um Concentrix kennenzulernen und zu pr&uuml;fen, ob Ihr Profil zu uns passt.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Vor-Ort-Interview<\/strong>: Ein ausf&uuml;hrliches Gespr&auml;ch zur Validierung Ihrer F&auml;higkeiten und zur Abstimmung Ihrer Ambitionen mit unserer Unternehmenskultur.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Bereit, die Herausforderung anzunehmen? Schlie&szlig;en Sie sich dem Concentrix-Abenteuer an, wo Innovation und Exzellenz aufeinandertreffen! \ud83d\ude80<\/p>\",\"ats_external_id\":\"2689279195\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-06T16:04:04.024+02:00\",\"created_at\":\"2026-05-06T14:10:37.357+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTI?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTI\/apply?\",\"head_count\":\"5000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1595\",\"campaign_id\":\"474\",\"campaign_title\":\"Advisor II, Customer Service - Bilingual R1728262\",\"campaign_type\":\"job_application\",\"job_title\":\"Gestor Espa\u00f1ol - onsite - IS02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Gestor Espa\u00f1ol - onsite - IS02\",\"long_description\":\"<div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Asesor de Servicio al Cliente - Mercado<span>\u00a0<\/span>Espa\u00f1ol\u00a0<\/span><\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Experimenta una carrera que redefine reglas del juego<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>\u00bfListo para dar el siguiente gran paso? Somos el l\u00edder mundial en tecnolog\u00eda y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas -las que utilizas d\u00eda a d\u00eda- a mejorar sus negocios con tecnolog\u00eda y soluciones integradas, en m\u00e1s de 70 pa\u00edses.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Si buscas crecer, como<\/span><\/span><b><span><span>\u00a0<\/span>Asesor de Servicio al Cliente en Barcelona (presencial)<\/span><\/b><span><span>, formar\u00e1s parte de nuestro equipo innovador, quienes impulsan las marcas del futuro en la industria farmac\u00e9utica.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Crecimiento profesional y desarrollo personal<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Esta es una gran oportunidad para experimentar el poder del futuro y desarrollar \u00abamigos para toda la vida\u00bb al mismo tiempo.<\/span><\/span><span><span><span>\u00a0<\/span>Te daremos toda la formaci\u00f3n, las tecnolog\u00edas m\u00e1s avanzadas y el apoyo continuo que necesitar\u00e1 para triunfar.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>Lo que har\u00e1s en este puesto<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>En todo lo que hacemos, creemos en hacer lo correcto por y para las personas: nuestros clientes, sus clientes, nuestra gente, nuestra comunidad y nuestro planeta.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Como<span>\u00a0<\/span><\/span><\/span><b><span>Asesor de Servicio al Cliente<\/span><\/b><span><span><span>\u00a0<\/span>en nuestro equipo, deber\u00e1s:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Atender llamadas del cliente (farmac\u00e9uticos)<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Ofrecer informaci\u00f3n, resoluci\u00f3n de incidencias, gesti\u00f3n de facturas, pedidos, albaranes, etc.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Brindar una excelente calidad en su atenci\u00f3n al cliente.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><span><span>Tus competencias<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Acogemos con los brazos abiertos a quienes cambian las reglas del juego, personas de or\u00edgenes diversos, curiosas y dispuestas a aprender. Tu talento natural para ayudar a los dem\u00e1s e ir un paso m\u00e1s all\u00e1 del WOW para nuestros clientes encajar\u00e1 perfectamente con lo que hacemos y lo que somos.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>Formaremos un buen equipo si t\u00fa:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Cuentas con un nivel nativo o biling\u00fce de Espa\u00f1ol\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Eres<span>\u00a0<\/span><\/span><span>una<\/span><span><span>\u00a0<\/span>p<\/span><span>ersona<span>\u00a0<\/span><\/span><span>din\u00e1mica<\/span><span><span>\u00a0<\/span>y responsable<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Tienes<\/span><span><span>\u00a0<\/span><\/span><span>b<\/span><span>uenas<\/span><span><span>\u00a0<\/span>dotes<span>\u00a0<\/span><\/span><span>comunicativas<\/span><span><span>\u00a0<\/span>y organizativas<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Eres<span>\u00a0<\/span><\/span><span>p<\/span><span>untual<\/span><span>,<span>\u00a0<\/span><\/span><span>a<\/span><span>gil<\/span><span><span>\u00a0<\/span>y con<span>\u00a0<\/span><\/span><span>ganas<\/span><span><span>\u00a0<\/span>de trabajar<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Puedes<\/span><span><span>\u00a0<\/span><\/span><span>trabajo<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span>equipo<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>C<\/span><span>uentas con<span>\u00a0<\/span><\/span><span>c<\/span><span>onocimientos<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>ofim\u00e1tica<\/span><span><span>\u00a0<\/span>a<span>\u00a0<\/span><\/span><span>nivel<\/span><span><span>\u00a0<\/span><\/span><span>usuario<\/span><span><span>\u00a0<\/span>m\u00ednimo<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Sera un plus<span>\u00a0<\/span><\/span><span>si<\/span><span><span>\u00a0<\/span><\/span><span>t\u00fa<\/span><span>:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Cuentas con<span>\u00a0<\/span><\/span><span>conocimientos<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span>SAP<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Tienes<\/span><span><span>\u00a0<\/span><\/span><span>conocimientos<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>el<\/span><span><span>\u00a0<\/span>sector<span>\u00a0<\/span><\/span><span>farmac\u00e9utico<\/span><span><span>\u00a0<\/span>o<span>\u00a0<\/span><\/span><span>entorno<\/span><span><span>\u00a0<\/span><\/span><span>sanitario<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00bfNo cumples todos los requisitos? Nos dedicamos a crear un lugar de trabajo diverso, inclusivo y aut\u00e9ntico en el que todos puedan aprender y desarrollarse profesionalmente. Si crees que no cumples con todos los requisitos de la descripci\u00f3n del puesto, te animamos a que presentes tu candidatura. Haremos todo lo posible por encontrar el puesto adecuado para ti, ya sea \u00e9ste o un puesto futuro.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>Lo que ofrecemos<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Desafiamos las convenciones para ofrecer resultados inimaginables creando experiencias de cliente que superan el WOW. Por eso, invertimos significativamente en nuestro personal, infraestructura y capacidades para garantizar el \u00e9xito a largo plazo de nuestros equipos, nuestros clientes y de TI.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>En este puesto, ofrecemos beneficios que te ayudaran a apoyar tu estilo de vida \u00fanico:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Contrato\u00a0 de<span>\u00a0<\/span>39h con horario: <\/span>09:00 to 18:00 Lunes a Jueves y 09:00 to 16:00 Viernes<\/span><br \/><span><span>- Oficina en una ubicaci\u00f3n excelente en Barcelona<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Salario:<span>\u00a0<\/span><\/span>18.052,54<span><span>\u00a0<\/span>euros brutos &#43; hasta <\/span>720<span><span>\u00a0<\/span>euros brutos en bonus al a\u00f1o<span>\u00a0<\/span>\u00a0<\/span><\/span><br \/><span><span>- Bonificaci\u00f3n por recomendaci\u00f3n<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Formaci\u00f3n completa y remunerada, sobre la empresa y el proyecto en el que trabajar\u00e1s<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Programa de desarrollo profesional y cursos especializados\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Experimenta tu mejor versi\u00f3n<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>En<span>\u00a0<\/span><\/span><\/span><b><span>Concentrix<\/span><\/b><span><span>, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes y sus clientes prosperan.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Si todo esto suena como el siguiente paso perfecto en tu carrera profesional, queremos saber de ti. Aplica hoy mismo y descubre por qu\u00e9 m\u00e1s de 440.000<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>alrededor del mundo consideran a<span>\u00a0<\/span><\/span><span>Concentrix<\/span><span><span>\u00a0<\/span>su \u00abempleador preferido\u00bb.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Ofrecemos<\/span><span><span>\u00a0<\/span><\/span><span>igualdad<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>oportunidades<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>empleo<\/span><span>\u00a0<\/span><\/i><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Nos<span>\u00a0<\/span><\/span><span>comprometemos<\/span><span><span>\u00a0<\/span><\/span><span>a<\/span><span><span>\u00a0<\/span><\/span><span>ofrecer<\/span><span><span>\u00a0<\/span><\/span><span>igualdad<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>oportunidades<\/span><span><span>\u00a0<\/span><\/span><span>laborales<\/span><span><span>\u00a0<\/span>a<span>\u00a0<\/span><\/span><span>todos<\/span><span><span>\u00a0<\/span><\/span><span>los<\/span><span><span>\u00a0<\/span><\/span><span>candidatos<\/span><span>, y un<span>\u00a0<\/span><\/span><span>entorno<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>trabajo<\/span><span><span>\u00a0<\/span>libre de<span>\u00a0<\/span><\/span><span>discriminaci\u00f3n<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>acoso<\/span><span>.<span>\u00a0<\/span><\/span><span>Todas<\/span><span><span>\u00a0<\/span><\/span><span>nuestras<\/span><span><span>\u00a0<\/span><\/span><span>pr\u00e1cticas<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>contrataci\u00f3n<\/span><span><span>\u00a0<\/span>se<span>\u00a0<\/span><\/span><span>basan<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span>las<span>\u00a0<\/span><\/span><span>necesidades<\/span><span><span>\u00a0<\/span><\/span><span>empresariales<\/span><span>,<span>\u00a0<\/span><\/span><span>los<\/span><span><span>\u00a0<\/span><\/span><span>requisitos<\/span><span><span>\u00a0<\/span>del<span>\u00a0<\/span><\/span><span>puesto<\/span><span><span>\u00a0<\/span>y las<span>\u00a0<\/span><\/span><span>cualificaciones<\/span><span><span>\u00a0<\/span><\/span><span>personales<\/span><span>, sin<span>\u00a0<\/span><\/span><span>tener<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>cuenta<\/span><span><span>\u00a0<\/span>la<span>\u00a0<\/span><\/span><span>identidad<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>g\u00e9nero<\/span><span>, la<span>\u00a0<\/span><\/span><span>edad<\/span><span>, la<span>\u00a0<\/span><\/span><span>religi\u00f3n<\/span><span>,<span>\u00a0<\/span><\/span><span>el<\/span><span><span>\u00a0<\/span><\/span><span>origen<\/span><span><span>\u00a0<\/span><\/span><span>\u00e9tnico<\/span><span>, la<span>\u00a0<\/span><\/span><span>situaci\u00f3n<\/span><span><span>\u00a0<\/span>familiar o parental o<span>\u00a0<\/span><\/span><span>cualquier<\/span><span><span>\u00a0<\/span><\/span><span>otra<\/span><span><span>\u00a0<\/span><\/span><span>clasificaci\u00f3n<\/span><span><span>\u00a0<\/span><\/span><span>protegida<\/span><span><span>\u00a0<\/span><\/span><span>por<\/span><span><span>\u00a0<\/span>la<span>\u00a0<\/span><\/span><span>legislaci\u00f3n<\/span><span><span>\u00a0<\/span><\/span><span>nacional<\/span><span><span>\u00a0<\/span><\/span><span>aplicable<\/span><span>.<\/span><\/i><span>\u00a0<\/span><\/p><p><span>R1728262<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div>\",\"ats_external_id\":\"R1728262\",\"location\":\"Barcelona, 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B2B\",\"reference_id\":\"W0ZX7B\",\"custom_reference_id\":\"W0ZX7B\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"0641ffbbf57e101fc9794ccda4f30000\",\"descriptor\":\"20191 - Isdin - WHSBTSPAIN30\",\"reference_id\":\"WHSBTSPAIN30\",\"custom_reference_id\":\"WHSBTSPAIN30\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"carolina.bruy@concentrix.com\"},\"first_name\":\"Carolina Bruy (102538242)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1728262\",\"wid\":\"245d75e398f510058ead76253cc00000\",\"descriptor\":\"Gestor Espa\u00f1ol - onsite - IS02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1861\",\"campaign_id\":\"248\",\"campaign_title\":\"R1674366 Conseiller Client (F\/H) - Service Client - Agadir - Fran\u00e7ais\/Anglais (permanente)\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service Client - Agadir - Fran\u00e7ais\/Anglais\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>Concentrix est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client Service Client<\/strong><\/p>\\n<p>En tant que Conseiller Client Service Client, vous jouerez un r&ocirc;le essentiel en :<\/p>\\n<ul>\\n<li>\\n<p><strong>R&eacute;pondant aux besoins des clients :<\/strong> Assurer un service de qualit&eacute; en r&eacute;pondant aux questions via t&eacute;l&eacute;phone, email ou chat.<\/p>\\n<\/li>\\n<li>\\n<p><strong>R&eacute;solvant les probl&egrave;mes :<\/strong> Identifier et traiter les demandes ou r&eacute;clamations pour garantir la satisfaction des clients.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Fid&eacute;lisant les clients :<\/strong> Apporter des solutions personnalis&eacute;es pour renforcer la confiance et la fid&eacute;lit&eacute; des clients.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Contribuant &agrave; l&rsquo;am&eacute;lioration continue :<\/strong> Partager les retours des clients pour optimiser nos services et processus.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons <\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<ul>\\n<li>\\n<p><strong>Une r&eacute;mun&eacute;ration attractive avec des primes suppl&eacute;mentaires<\/strong> :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/p>\\n<\/li>\\n<li>\\n<p>Prime sp&eacute;ciale A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Des avantages sociaux exceptionnels<\/strong> :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/p>\\n<\/li>\\n<li>\\n<p>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/p>\\n<\/li>\\n<li>\\n<p>Transport assur&eacute;&nbsp;vous permettant de vous rendre sur votre lieu de travail en toute s&eacute;curit&eacute; et sans contrainte logistique.<\/p>\\n<\/li>\\n<li>\\n<p>Formation continue pour d&eacute;velopper vos comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Un environnement de travail dynamique :<\/strong><\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/p>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<h3><strong>Le profil de nos Game-Changers<\/strong><\/h3>\\n<p>Nous recherchons des talents qui :<\/p>\\n<ul>\\n<li>\\n<p><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais<\/strong>, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Ont un bon niveau en anglais<\/strong>, &agrave; l&rsquo;oral comme &agrave; l&rsquo;&eacute;crit, permettant de comprendre et traiter des demandes en contexte professionnel. \ud83c\uddec\ud83c\udde7<\/p>\\n<\/li>\\n<li>\\n<p>Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Rel&egrave;vent les d&eacute;fis avec enthousiasme et sont passionn&eacute;s par la satisfaction client. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p><strong>1- Tests en ligne (1h)<\/strong> : Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser vos comp&eacute;tences linguistiques, techniques, ainsi que votre personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre votre potentiel et vous d&eacute;marquer !<\/p>\\n<p><strong>2- &Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/p>\\n<p><strong>3- Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pr&ecirc;t &agrave; relever le d&eacute;fi ? <\/strong>Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"478302904\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-08T17:14:23.975+02:00\",\"created_at\":\"2026-05-06T13:47:12.133+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDg?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDg\/apply?\",\"head_count\":\"5000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1862\",\"campaign_id\":\"246\",\"campaign_title\":\"R1674325 Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Agadir - Fran\u00e7ais (permanente) (Ouverte)\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Agadir - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p><strong>Concentrix<\/strong> est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ta mission en tant que Conseiller(e) Client en T&eacute;l&eacute;vente<\/strong><\/p>\\n<p>En tant que Conseiller(e) Client T&eacute;l&eacute;vente, tu joueras un r&ocirc;le essentiel :<\/p>\\n<ul>\\n<li>\\n<p><strong>En promouvant des produits ou services de nos clients <\/strong>:&nbsp; Identifier et r&eacute;pondre avec pr&eacute;cision aux besoins des clients afin de leur offrir des solutions sur mesure.<\/p>\\n<\/li>\\n<li>\\n<p><strong>En n&eacute;gociant et fid&eacute;lisant<\/strong> :&nbsp; Transformer chaque interaction en opportunit&eacute;, conclure des ventes et b&acirc;tir des relations durables.<\/p>\\n<\/li>\\n<li>\\n<p><strong>En boostant la performance collective<\/strong> :&nbsp; Partager tes id&eacute;es et contribuer activement &agrave; l&rsquo;optimisation continue de nos processus.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons <\/strong><\/p>\\n<p>Chez <strong>Concentrix<\/strong>, nous valorisons le potentiel de chacun en proposant des opportunit&eacute;s sur mesure, avec une r&eacute;mun&eacute;ration ajust&eacute;e &agrave; ton exp&eacute;rience, que tu sois d&eacute;butant(e) motiv&eacute;(e) , ou expert(e) &nbsp;en vente directe.<\/p>\\n<p>Voici les avantages uniques que nous proposons pour reconna&icirc;tre ta contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Une r&eacute;mun&eacute;ration attractive et personnalis&eacute;e selon ton niveau d&rsquo;exp&eacute;rience&nbsp;:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Un package de <strong>7100 DH<\/strong> d&egrave;s le premier mois si tu as une exp&eacute;rience confirm&eacute;e dans la t&eacute;l&eacute;vente.<\/p>\\n<\/li>\\n<li>\\n<p>Si tu es d&eacute;butant (e) , un <strong>package exceptionnel de 4600 DH<\/strong> t&rsquo;est propos&eacute;(e).<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>En plus de ta r&eacute;mun&eacute;ration, tu b&eacute;n&eacute;ficieras de primes exceptionnelles :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Formation r&eacute;mun&eacute;r&eacute;e d&egrave;s le 1er mois d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Prime illimit&eacute;e en fonction de l&rsquo;atteinte de tes objectifs.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/p>\\n<\/li>\\n<li>\\n<p>Prime sp&eacute;ciale A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>De nombreux avantages suppl&eacute;mentaires <\/strong>:<\/p>\\n<ul>\\n<li>\\n<p>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/p>\\n<\/li>\\n<li>\\n<p>Consultations t&eacute;l&eacute;m&eacute;decine gratuites disponibles 7j\/7 pour toute ta petite famille.<\/p>\\n<\/li>\\n<li>\\n<p>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s gratuit &agrave; nos salles de sport et offre de cr&egrave;ches d&rsquo;entreprises.<\/p>\\n<\/li>\\n<li>\\n<p>Formation continue pour d&eacute;velopper tes comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Un environnement de travail dynamique<\/strong> :<\/p>\\n<ul>\\n<li>\\n<p>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil de nos Game-Changers<\/strong><\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<ul>\\n<li>\\n<p><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais<\/strong>, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Poss&egrave;dent un excellent sens de la communication<\/strong>, qui sont organis&eacute;s(e), autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p><strong>Ma&icirc;trisent les outils digitaux <\/strong>et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Rel&egrave;vent les d&eacute;fis avec enthousiasme<\/strong> et qui sont passionn&eacute;s(e) par la satisfaction client. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p><strong>Tests en ligne (1h)<\/strong> : Une fois ta candidature r&eacute;ceptionn&eacute;e, tu recevras un email t&rsquo;invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser tes comp&eacute;tences linguistiques, techniques, ainsi que ta personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre ton potentiel et te d&eacute;marquer !<\/p>\\n<p><strong>&Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir <strong>Concentrix<\/strong> et confirmer l&rsquo;ad&eacute;quation de ton profil.<\/p>\\n<p><strong>Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider tes comp&eacute;tences et aligner tes ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pr&ecirc;t(e) &agrave; relever le d&eacute;fi ? <\/strong>Rejoins l&rsquo;aventure <strong>Concentrix<\/strong>, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"102931109\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-06T16:04:03.975+02:00\",\"created_at\":\"2026-05-06T13:07:26.975+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDY?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDY\/apply?\",\"head_count\":\"5000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1754\",\"campaign_id\":\"514\",\"campaign_title\":\"Enterprise \/ English \/ BM \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (English-speaking) - Rent-a-Car\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga District\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative for a Renta-a-car in Braga, Portugal (On-Site),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Assist customers through multiple channels (email or phone) enthusiastically and professionally.<\/li>\\n<li>Attract potential customers by answering questions suggesting, and adding information about all services to meet the customer needs.<\/li>\\n<li>Gather information from new customers and insert it into the platform.<\/li>\\n<li>Process and respond to contact requests promptly.<\/li>\\n<li>Contribute to creating a commitment to our client's brand.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of English (C1 written and oral)<\/li>\\n<li>Have excellent communication and active listening skills<\/li>\\n<li>Have the ability to identify customers' needs and propose fast solutions<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Braga, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Representative in Porto, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>As a Customer Representative, you will:<\/p>\\n<ul>\\n<li>Execute high-volume outbound calling campaigns to engage potential leads and \\\"sell\\\" the benefits of Live Monetization features (Gifts, Subscriptions, and Rewards).<\/li>\\n<li>Drive lead conversion and activation by guiding creators through the technical setup.<\/li>\\n<li>Utilize strong telemarketing and negotiation skills to handle objections, build rapport, and secure commitment from creators during the onboarding journey.<\/li>\\n<li>Adhere to standard operating procedures (SOPs) for data validation and account security while&nbsp;maintaining&nbsp;a consultative, results-driven approach.<\/li>\\n<li>Maintain strict adherence to conversion targets, service level agreements (SLAs), and quality standards.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li><strong>Are fluent in European Portuguese (C1\/C2) and have a good level of English (B2), both written and spoken<\/strong><\/li>\\n<li>Have excellent communication and persuasive skills, with the ability to build rapport and engage customers effectively<\/li>\\n<li>Have experience handling outbound calls, telemarketing, or sales-related activities<\/li>\\n<li>Have previous experience in a contact center or customer service\/sales environment (preferred)<\/li>\\n<li>Are familiar with social media platforms and have a basic understanding of digital advertising<\/li>\\n<li>Are adaptable and flexible in a fast-paced environment, including availability to work rotating shifts if needed<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary<\/li>\\n<li>Fixed Monday to Friday working hours (9h&ndash;18h)<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"1934054286\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T00:59:02.458+01:00\",\"created_at\":\"2026-05-06T12:40:59.527+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1756\",\"campaign_id\":\"512\",\"campaign_title\":\"ByteDance ONB Leads \/ Portuguese\/ BM \/ Porto \/ ad in portuguese\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistente de Apoio ao Cliente em Portugu\u00eas - Onboarding de Criadores\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experimenta o poder de uma carreira revolucion\u00e1ria!\",\"long_description\":\"<p>Est&aacute;s &agrave; procura do pr&oacute;ximo passo? Somos uma empresa global, l&iacute;der em tecnologia e servi&ccedil;os que impulsiona as marcas do futuro. Ajudamos marcas bem conhecidas &mdash; as que utilizas todos os dias &mdash; a melhorar os seus neg&oacute;cios atrav&eacute;s da tecnologia e de solu&ccedil;&otilde;es integradas, em mais de 70 pa&iacute;ses. E orgulhamo-nos de ser reconhecidos com pr&eacute;mios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; e \\\"Best Company Culture,&rdquo; ano ap&oacute;s ano.<\/p>\\n<p>Se procuras crescimento e inspira&ccedil;&atilde;o, enquanto <strong>Assistente de Apoio ao Cliente no Porto, Portugal (On-Site)<\/strong>, ser&aacute;s respons&aacute;vel por garantir o cumprimento dos objetivos de desempenho em todas as opera&ccedil;&otilde;es. Ir&aacute;s tamb&eacute;m assegurar que respondemos &agrave;s expectativas do cliente ao n&iacute;vel da excel&ecirc;ncia operacional, com foco na qualidade, efici&ecirc;ncia e melhoria cont&iacute;nua da jornada do cliente.<\/p>\\n<p><strong>Crescimento profissional e pessoal<\/strong><\/p>\\n<p>Damos-te toda a forma&ccedil;&atilde;o, tecnologias de ponta e o apoio cont&iacute;nuo de que necessitas para teres sucesso. Na Concentrix, existe um verdadeiro potencial de crescimento pessoal e profissional. Cerca de 80% dos nossos gestores e l&iacute;deres foram promovidos internamente! &Eacute; por isso que oferecemos uma diversidade de programas GRATUITOS de Desenvolvimento e Lideran&ccedil;a, criados para te colocar no caminho certo para constru&iacute;res a carreira que sempre imaginaste.<\/p>\\n<p><strong>O que vais fazer nesta fun&ccedil;&atilde;o<\/strong><\/p>\\n<p>Enquanto Assistente de Apoio ao Cliente, vais:<\/p>\\n<ul>\\n<li>Realizar campanhas de chamadas outbound em grande volume para contactar potenciais leads e promover os benef&iacute;cios das funcionalidades de Live Monetization (Presentes, Subscri&ccedil;&otilde;es e Recompensas)<\/li>\\n<li>Impulsionar a convers&atilde;o e ativa&ccedil;&atilde;o de leads, acompanhando os criadores durante o processo de configura&ccedil;&atilde;o t&eacute;cnica<\/li>\\n<li>Utilizar fortes compet&ecirc;ncias de telemarketing e negocia&ccedil;&atilde;o para gerir obje&ccedil;&otilde;es, criar rela&ccedil;&otilde;es de confian&ccedil;a e garantir o compromisso dos criadores ao longo do processo de onboarding<\/li>\\n<li>Cumprir os procedimentos operacionais standard (SOPs) relativos &agrave; valida&ccedil;&atilde;o de dados e seguran&ccedil;a das contas, mantendo uma abordagem consultiva e orientada para resultados<\/li>\\n<li>Assegurar o cumprimento rigoroso dos objetivos de convers&atilde;o, acordos de n&iacute;vel de servi&ccedil;o (SLAs) e padr&otilde;es de qualidade<\/li>\\n<\/ul>\\n<p><strong>As tuas qualifica&ccedil;&otilde;es<\/strong><\/p>\\n<p>A Concentrix &eacute; a escolha certa para ti se:<\/p>\\n<ul>\\n<li><strong>&Eacute;s fluente em Portugu&ecirc;s Europeu (C1\/C2) e um bom n&iacute;vel de ingl&ecirc;s (B2), tanto escrito como oral<\/strong><\/li>\\n<li>Tens excelentes compet&ecirc;ncias de comunica&ccedil;&atilde;o e persuas&atilde;o, com capacidade para criar rela&ccedil;&otilde;es de confian&ccedil;a e envolver clientes de forma eficaz<\/li>\\n<li>Tens experi&ecirc;ncia em chamadas outbound, telemarketing ou atividades relacionadas com vendas<\/li>\\n<li>Tens experi&ecirc;ncia pr&eacute;via em contact center ou em ambientes de apoio ao cliente\/vendas (preferencial)<\/li>\\n<li>Est&aacute;s familiarizado(a) com plataformas de redes sociais e tens conhecimentos b&aacute;sicos de publicidade digital<\/li>\\n<li>&Eacute;s adapt&aacute;vel e flex&iacute;vel num ambiente din&acirc;mico e acelerado, incluindo disponibilidade para trabalhar em hor&aacute;rios rotativos, se necess&aacute;rio<\/li>\\n<\/ul>\\n<p>Mesmo que n&atilde;o tenhas todas as qualifica&ccedil;&otilde;es para esta vaga, desafiamos-te a candidatares-te na mesma. Faremos o nosso melhor para encontrar uma oportunidade que corresponda ao teu perfil, seja esta ou outra fun&ccedil;&atilde;o.<\/p>\\n<p><strong>O que te oferecemos<\/strong><\/p>\\n<p>Nesta fun&ccedil;&atilde;o, oferecemos benef&iacute;cios que apoiam o teu estilo de vida &uacute;nico:<\/p>\\n<ul>\\n<li>Sal&aacute;rio competitivo<\/li>\\n<li>Hor&aacute;rio fixo de segunda a sexta-feira (9h &agrave;s 18h)<\/li>\\n<li>Localiza&ccedil;&atilde;o central no Porto, Portugal<\/li>\\n<li>Oportunidades de b&oacute;nus com o programa Refer a Friend<\/li>\\n<li>Forma&ccedil;&atilde;o completa e remunerada sobre a empresa e o projeto<\/li>\\n<li>Programas de desenvolvimento de carreira<\/li>\\n<\/ul>\\n<p><strong>Vive a tua melhor vers&atilde;o!<\/strong><\/p>\\n<p>Se tudo isto te parece o pr&oacute;ximo passo ideal na tua carreira, queremos saber mais sobre ti. Candidata-te hoje e descobre porque mais de 440 mil game-changers em todo o mundo escolhem a Concentrix como o seu &ldquo;empregador de refer&ecirc;ncia&rdquo;.<\/p>\\n<p><strong>Concentrix &eacute; uma empresa que promove a igualdade de oportunidades<\/strong><\/p>\\n<p>Estamos orgulhosamente unidos enquanto uma s&oacute; equipa, uma &uacute;nica empresa, a n&iacute;vel global. Estamos comprometidos com a igualdade de oportunidades de emprego para todos os candidatos e com um ambiente de trabalho livre de discrimina&ccedil;&atilde;o e ass&eacute;dio. Todas as nossas pr&aacute;ticas de recrutamento s&atilde;o baseadas nas necessidades de neg&oacute;cio, requisitos do trabalho e qualifica&ccedil;&otilde;es profissionais, sem considerar ra&ccedil;a, idade, identidade de g&eacute;nero, orienta&ccedil;&atilde;o sexual, religi&atilde;o, etnia, estado familiar ou parental, nacionalidade, defici&ecirc;ncia ou qualquer outra classifica&ccedil;&atilde;o protegida pelas leis nacionais aplic&aacute;veis.<\/p>\\n<p><strong>Elegibilidade para trabalhar<\/strong><\/p>\\n<p>De acordo com a legisla&ccedil;&atilde;o portuguesa, apenas ser&atilde;o considerados candidatos que estejam legalmente autorizados a trabalhar em Portugal.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"122050663\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T00:59:02.439+01:00\",\"created_at\":\"2026-05-06T12:24:51.305+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1757\",\"campaign_id\":\"511\",\"campaign_title\":\"ByteDance LM CS \/ Portuguese\/ BM \/ Porto \/ ad in portuguese\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistente de Apoio ao Cliente em Portugu\u00eas \u2013 Redes Sociais\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experimenta o poder de uma carreira revolucion\u00e1ria!\",\"long_description\":\"<p>Est&aacute;s &agrave; procura do pr&oacute;ximo passo? Somos uma empresa global, l&iacute;der em tecnologia e servi&ccedil;os que impulsiona as marcas do futuro. Ajudamos marcas bem conhecidas &mdash; as que utilizas todos os dias &mdash; a melhorar os seus neg&oacute;cios atrav&eacute;s da tecnologia e de solu&ccedil;&otilde;es integradas, em mais de 70 pa&iacute;ses. E orgulhamo-nos de ser reconhecidos com pr&eacute;mios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; e \\\"Best Company Culture,&rdquo; ano ap&oacute;s ano.<\/p>\\n<p>Se procuras crescimento e inspira&ccedil;&atilde;o, enquanto <strong>Assistente de Apoio ao Cliente no Porto, Portugal (On-Site)<\/strong>, ser&aacute;s respons&aacute;vel por garantir o cumprimento dos objetivos de desempenho em todas as opera&ccedil;&otilde;es. Ir&aacute;s tamb&eacute;m assegurar que respondemos &agrave;s expectativas do cliente ao n&iacute;vel da excel&ecirc;ncia operacional, com foco na qualidade, efici&ecirc;ncia e melhoria cont&iacute;nua da jornada do cliente.<\/p>\\n<p><strong>Crescimento profissional e pessoal<\/strong><\/p>\\n<p>Damos-te toda a forma&ccedil;&atilde;o, tecnologias de ponta e o apoio cont&iacute;nuo de que necessitas para teres sucesso. Na Concentrix, existe um verdadeiro potencial de crescimento pessoal e profissional. Cerca de 80% dos nossos gestores e l&iacute;deres foram promovidos internamente! &Eacute; por isso que oferecemos uma diversidade de programas GRATUITOS de Desenvolvimento e Lideran&ccedil;a, criados para te colocar no caminho certo para constru&iacute;res a carreira que sempre imaginaste.<\/p>\\n<p><strong>O que vais fazer nesta fun&ccedil;&atilde;o<\/strong><\/p>\\n<p>Enquanto Assistente de Apoio ao Cliente, vais:<\/p>\\n<ul>\\n<li>Prestar apoio ao cliente, gerindo quest&otilde;es, d&uacute;vidas e pedidos de suporte<\/li>\\n<li>Utilizar diferentes plataformas e ferramentas de trabalho<\/li>\\n<li>Investigar e recolher informa&ccedil;&atilde;o para fornecer respostas adequadas aos clientes<\/li>\\n<li>Garantir um suporte ao cliente detalhado e organizado, procurando continuamente iniciativas para melhorar a experi&ecirc;ncia global do cliente<\/li>\\n<\/ul>\\n<p><strong>As tuas qualifica&ccedil;&otilde;es<\/strong><\/p>\\n<p>A Concentrix &eacute; a escolha certa para ti se:<\/p>\\n<ul>\\n<li>Tens um n&iacute;vel elevado de Portugu&ecirc;s Europeu e &eacute;s fluente em Ingl&ecirc;s (B2), tanto oral como escrito<\/li>\\n<li>Tens conhecimentos pr&eacute;vios sobre m&eacute;todos de pagamento online e transa&ccedil;&otilde;es<\/li>\\n<li>Tens boas compet&ecirc;ncias inform&aacute;ticas e &eacute;s uma pessoa dedicada e organizada<\/li>\\n<li>Tens elevada aten&ccedil;&atilde;o ao detalhe e uma mentalidade orientada para a resolu&ccedil;&atilde;o de problemas<\/li>\\n<li>Tens excelentes capacidades de comunica&ccedil;&atilde;o, tanto escritas como verbais<\/li>\\n<\/ul>\\n<p>Mesmo que n&atilde;o tenhas todas as qualifica&ccedil;&otilde;es para esta vaga, desafiamos-te a candidatares-te na mesma. Faremos o nosso melhor para encontrar uma oportunidade que corresponda ao teu perfil, seja esta ou outra fun&ccedil;&atilde;o.<\/p>\\n<p><strong>O que te oferecemos<\/strong><\/p>\\n<p>Nesta fun&ccedil;&atilde;o, oferecemos benef&iacute;cios que apoiam o teu estilo de vida &uacute;nico:<\/p>\\n<ul>\\n<li>Sal&aacute;rio competitivo e b&oacute;nus de desempenho<\/li>\\n<li>Localiza&ccedil;&atilde;o central no Porto, Portugal<\/li>\\n<li>Oportunidades de b&oacute;nus com o programa Refer a Friend<\/li>\\n<li>Forma&ccedil;&atilde;o completa e remunerada sobre a empresa e o projeto<\/li>\\n<li>Programas de desenvolvimento de carreira<\/li>\\n<\/ul>\\n<p><strong>Vive a tua melhor vers&atilde;o!<\/strong><\/p>\\n<p>Se tudo isto te parece o pr&oacute;ximo passo ideal na tua carreira, queremos saber mais sobre ti. Candidata-te hoje e descobre porque mais de 440 mil game-changers em todo o mundo escolhem a Concentrix como o seu &ldquo;empregador de refer&ecirc;ncia&rdquo;.<\/p>\\n<p><strong>Concentrix &eacute; uma empresa que promove a igualdade de oportunidades<\/strong><\/p>\\n<p>Estamos orgulhosamente unidos enquanto uma s&oacute; equipa, uma &uacute;nica empresa, a n&iacute;vel global. Estamos comprometidos com a igualdade de oportunidades de emprego para todos os candidatos e com um ambiente de trabalho livre de discrimina&ccedil;&atilde;o e ass&eacute;dio. Todas as nossas pr&aacute;ticas de recrutamento s&atilde;o baseadas nas necessidades de neg&oacute;cio, requisitos do trabalho e qualifica&ccedil;&otilde;es profissionais, sem considerar ra&ccedil;a, idade, identidade de g&eacute;nero, orienta&ccedil;&atilde;o sexual, religi&atilde;o, etnia, estado familiar ou parental, nacionalidade, defici&ecirc;ncia ou qualquer outra classifica&ccedil;&atilde;o protegida pelas leis nacionais aplic&aacute;veis.<\/p>\\n<p><strong>Elegibilidade para trabalhar<\/strong><\/p>\\n<p>De acordo com a legisla&ccedil;&atilde;o portuguesa, apenas ser&atilde;o considerados candidatos que estejam legalmente autorizados a trabalhar em Portugal.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2605007964\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T00:59:02.424+01:00\",\"created_at\":\"2026-05-06T12:17:46.517+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"497\",\"campaign_id\":\"2348\",\"campaign_title\":\"GTM - Netgear\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Support Advisor\",\"street\":\"\",\"address\":\"\",\"city\":\"Dublin\",\"state\":\"County Dublin\",\"postal_code\":\"\",\"region\":\"Ireland\",\"country\":\"Ireland\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>Experience the power of a game-changing career<\/strong>&nbsp;&nbsp;<\/p>\\n<p>If you&rsquo;re a proactive action-taker and solution-finder with a keen eye for detail and a high level of integrity, this may be the right role for you.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li><strong>Rate of Pay:<\/strong> Starting salary of &euro; 34,000 increasing to &euro; 38,000 by year 3<\/li>\\n<li><strong>Hours of work:<\/strong> Full-time permanent position working on&nbsp;2&nbsp;rotational shifts:&nbsp;Monday to Friday&nbsp;&ndash; Early shift 8am &ndash; 4:30pm \/ Late shift 8:30am &ndash; 5pm.&nbsp;&nbsp;You will be contracted to&nbsp;40&nbsp;-&nbsp;hours&nbsp;paid production.&nbsp;<\/li>\\n<li><strong>Location:<\/strong> permanent work at home opportunity that requires you to be based in Ireland.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Join Concentrix and be part of a dynamic team supporting the full NETGEAR home product range through phone, email, and chat. From day one, you&rsquo;ll receive full training through e-learning tools and a virtual lab environment to help you succeed in the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Role Responsibilities<\/strong><\/p>\\n<ul>\\n<li>Provide excellent&nbsp;B2B&nbsp;customer service on behalf&nbsp;of&nbsp;Netgear&nbsp;through&nbsp;calls,&nbsp;chat&nbsp;&amp; emails.&nbsp;&nbsp;<\/li>\\n<li>This team deals with the most technical and complex queries.<\/li>\\n<li>Types of queries: NAS, Switching, Routing, Wireless and Security devices issues.&nbsp;<\/li>\\n<li>Types of customers:&nbsp;always at a&nbsp;B2B&nbsp;level -&nbsp;small businesses, technicians, business&nbsp;owners&nbsp;or managers&nbsp;&ndash; who have connection issues using&nbsp;Netgear&nbsp;products.&nbsp;&nbsp;<\/li>\\n<li>Dealing with complex issues investigations.<\/li>\\n<li>Working to targets such as Customer satisfaction surveys<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong>&nbsp;<\/p>\\n<p>Required&nbsp;<\/p>\\n<ul>\\n<li>Fluent in LANGUAGE and English, both Oral and Written.<\/li>\\n<li>A good mix of both IT knowledge and customer service skills&nbsp;are&nbsp;essential.&nbsp;<\/li>\\n<li>Excellent communication skills.&nbsp;&nbsp;<\/li>\\n<li>Proven time management skills and ability to work under time pressures.&nbsp;&nbsp;<\/li>\\n<li>Fantastic team spirit and mentality with a focus on customer satisfaction.<\/li>\\n<li>Comfortable private workspace at home with direct Wi-Fi connections with minimum broadband speeds of 10mbps<\/li>\\n<\/ul>\\n<p>Preferred&nbsp;<\/p>\\n<ul>\\n<li>Any IT certification or equivalent qualification is&nbsp;desirable&nbsp;and relevant&nbsp;technical&nbsp;or call&nbsp;center&nbsp;experience&nbsp;will also be taken into consideration.&nbsp;&nbsp;<\/li>\\n<li>Experience of&nbsp;supporting customers in a contact&nbsp;center&nbsp;environment is desirable.&nbsp;&nbsp;<\/li>\\n<li>Familiarity with Routers, TCP\/IP, Firewalls,&nbsp;LAN&nbsp;and other network technologies would be a distinct advantage.&nbsp;<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong>&nbsp;&nbsp;<\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:&nbsp;<\/p>\\n<ul>\\n<li>A competitive salary of &euro; 34,000 increasing to &euro; 38,000 by year 3<\/li>\\n<li>Employee Discounts<\/li>\\n<li>Wellness Programme&nbsp;<\/li>\\n<li>Gym discounts<\/li>\\n<li>Workplace pension<\/li>\\n<li>Health Insurance<\/li>\\n<li>Life Insurance and income protection<\/li>\\n<li>Employee Assistance Program (EAP)<\/li>\\n<li>Employee Stock purchase plan (ESPP)<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 550k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer.<\/strong><\/p>\\n<p><em>Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong>&nbsp;&nbsp;<\/p>\\n<p>In accordance with the Irish law, only applicants who are legally authorised to work in Ireland will be considered for this position.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"4035014783\",\"location\":\"Dublin, Ireland\",\"job_type\":\"full_time\",\"salary\":\"34000\",\"salary_type\":\"annually\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-11T23:59:08.056Z\",\"created_at\":\"2026-05-06T10:11:01.317Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzQ4?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzQ4\/apply?\",\"head_count\":\"5\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1596\",\"campaign_id\":\"472\",\"campaign_title\":\"Advisor I, Technical Support - Bilingual R1728185\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente\u00a0de\u00a0Soporte\u00a0T\u00e9cnico\u00a0Telef\u00f3nico\u00a0 -\u00a0Mercado\u00a0Valenciano\u00a0\u2013\u00a0Presencial\u00a0LL01\u00a0\",\"street\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"address\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"city\":\"Valencia\",\"state\":\"Valencia\",\"postal_code\":\"46021\",\"region\":\"Valencia\",\"country\":\"Spain\",\"short_description\":\".\",\"long_description\":\"<p>Experimenta una carrera que redefine reglas del juego<\/p><p><\/p><p>\u00bfListo para dar el siguiente gran paso? Somos el l\u00edder mundial en tecnolog\u00eda y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas \u2014las que utilizas d\u00eda a d\u00eda\u2014 a mejorar sus negocios con tecnolog\u00eda y soluciones integradas, en m\u00e1s de 70 pa\u00edses.<\/p><p><\/p><p>Si buscas crecer, como Agente de Soporte T\u00e9cnico en Valencia (presencial), formar\u00e1s parte de nuestro equipo innovador, impulsando marcas l\u00edderes en sectores como tecnolog\u00eda, finanzas, viajes, moda, sanidad y mucho m\u00e1s.<\/p><p><\/p><p>Como Agente de Soporte T\u00e9cnico Telef\u00f3nico, deber\u00e1s:<\/p><p><\/p><p>- Proporcionar atenci\u00f3n al cliente a trav\u00e9s de tel\u00e9fono y correo electr\u00f3nico, garantizando una experiencia excepcional en el uso de nuestros productos\u00a0<\/p><p>- Realizar un diagn\u00f3stico inicial de las incidencias reportadas, identificando posibles aver\u00edas funcionales y determinando la mejor soluci\u00f3n\u00a0<\/p><p>- Gestionar las solicitudes de los clientes, manteni\u00e9ndolos informados en todo momento sobre el estado de sus casos y ofreciendo respuestas \u00e1giles y eficaces\u00a0<\/p><p>- Coordinar visitas con el servicio t\u00e9cnico cuando sea necesario, asegurando una resoluci\u00f3n eficiente y en tiempo de los problemas\u00a0<\/p><p>- Contribuir a la mejora continua de la satisfacci\u00f3n del cliente,\u00a0 recopilando feedback y proponiendo mejoras en procesos y servicio\u00a0<\/p><p>- Tu papel ser\u00e1 clave para garantizar una experiencia sin fricciones para nuestros clientes, combinando habilidades de atenci\u00f3n, an\u00e1lisis y resoluci\u00f3n t\u00e9cnica para mantener altos est\u00e1ndares de calidad y servicio.<\/p><p><\/p><p>Tus competencias<\/p><p><\/p><p>Acogemos con los brazos abiertos a quienes cambian las reglas del juego: personas de or\u00edgenes diversos, curiosas y dispuestas a aprender. Tu talento natural para ayudar a los dem\u00e1s e ir un paso m\u00e1s all\u00e1 del WOW para nuestros clientes encajar\u00e1 perfectamente con lo que hacemos.<\/p><p><\/p><p>Formaremos un buen equipo si t\u00fa tienes:<\/p><p><\/p><p>- Nivel biling\u00fce de castellano y valenciano<\/p><p>- Buena comunicaci\u00f3n verbal y escrita\u00a0<\/p><p>- Orientaci\u00f3n al cliente, empat\u00eda y flexibilidad\u00a0<\/p><p>- Capacidad de trabajo en equipo, organizaci\u00f3n y alta motivaci\u00f3n\u00a0<\/p><p>- Habilidades de negociaci\u00f3n y orientaci\u00f3n comercial\u00a0<\/p><p>Ser\u00eda una ventaja si tienes:<\/p><p>- Conocimientos IT a nivel avanzado\u00a0<\/p><p><\/p><p>\u00bfNo cumples todos los requisitos?<\/p><p><\/p><p>Nos dedicamos a crear un entorno de trabajo diverso, inclusivo y aut\u00e9ntico donde todos puedan aprender y desarrollarse. Si crees que no cumples con todos los requisitos, te animamos a postularte. Haremos todo lo posible por encontrar el puesto adecuado para ti, ahora o en el futuro.<\/p><p><\/p><p>Lo que ofrecemos<\/p><p><\/p><p>- Contrato de 30h con horario rotativo de de 09:00 a 18:00\u00a0<\/p><p>- Oficina en excelente ubicaci\u00f3n en Valencia\u00a0<\/p><p>- Salario: 13 800 \u20ac brutos &#43; hasta 1 200 \u20ac brutos en bonus anual\u00a0<\/p><p>- Bonificaci\u00f3n por recomendaci\u00f3n\u00a0<\/p><p>- Formaci\u00f3n completa y remunerada sobre la empresa y el proyecto\u00a0<\/p><p>- Programa de desarrollo profesional y cursos especializados\u00a0<\/p><p><\/p><p>Experimenta tu mejor versi\u00f3n<\/p><p><\/p><p>En Concentrix, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes tambi\u00e9n lo hacen.<\/p><p>Si esto suena como el siguiente paso en tu carrera, queremos saber de ti. Aplica hoy mismo y descubre por qu\u00e9 m\u00e1s de 440.000 game-changers en todo el mundo consideran a Concentrix su empleador preferido.<\/p><p><\/p><p>Ofrecemos igualdad de oportunidades de empleo<\/p><p>Nos comprometemos a ofrecer igualdad de oportunidades laborales y un entorno libre de discriminaci\u00f3n y acoso. 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This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<div><p><span><span>Experience the power of a game-changing career<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Are you looking to grow your career in sales support within an international environment?<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We\u2019re<\/span><span><span>\u00a0<\/span>a global technology and services leader that powers the brands of the future. We help well-known brands improve their businesses with technology and integrated solutions across more than 70 countries.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As a Sales Support Specialist in Barcelona,<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>work closely with Sales Representatives and Account Managers to help drive business growth, strengthen customer relationships, and support commercial success across target markets.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>What you will do in this role<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Collaborate closely with Sales Representatives and Account Managers to help achieve sales targets and business<span>\u00a0<\/span><\/span><span>objectives<\/span><span>.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Support teams with the use of back-office tools, systems, and internal sales processes.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Build strong relationships with customers and partners, acting as<span>\u00a0<\/span><\/span><span>a trusted<\/span><span><span>\u00a0<\/span>advisor through phone-based communication.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Ensure service delivery meets contractual sales goals and KPI expectations.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Maintain<\/span><span><span>\u00a0<\/span>up-to-date knowledge of products, pricing, promotions, and procedures to support commercial activities.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Contribute to a positive team environment while managing tasks efficiently in a fast-paced setting.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Your qualifications<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Proficient or bilingual level of Portuguese, advanced Spanish, and<span>\u00a0<\/span><\/span><span>high level<\/span><span><span>\u00a0<\/span>of English.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Previous<\/span><span><span>\u00a0<\/span>experience in sales support, outbound communication, or commercial environments is a plus.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Commercial mindset with strong customer orientation and communication skills.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Good computer skills and PC knowledge.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Strong organizational skills with the ability to adapt quickly to changes and multitask effectively.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Reliable, proactive, and able to work both independently and as part of a team.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Full-time 39 hours\/week \u2013 permanent contract\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Salary <\/span><\/span> <span>20629.32 euros gross\/year &#43;up to 1500 euros gross\/year in bonus &#43; medical insurance<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Great location<\/span><span><span>\u00a0<\/span>in Barcelona\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Bring-a-friend (referral) bonus opportunities\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Full paid training on the company and the project<span>\u00a0<\/span><\/span><span>you&#39;ll<\/span><span><span>\u00a0<\/span>be working on\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Career development programs and specialized courses\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Experience the best version of you!<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Social Media\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Support in Porto, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>As a Customer Support, you will:<\/p>\\n<ul>\\n<li>Give customer support by handling customers&rsquo; issues and inquiries&nbsp;<\/li>\\n<li>Use different platforms and tools<\/li>\\n<li>Investigate and collect information to provide to customer<\/li>\\n<li>Provide detailed and organized customer support and seek for initiatives to improve the overall customer experience<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have an advanced level of European Portuguese (written and oral) (C1) and good level of English<\/li>\\n<li>Have prior knowledge in online payment methods and transactions<\/li>\\n<li>Have proven computer skills and diligent worker<\/li>\\n<li>Have high attention to detail and a problem-solving mindset<\/li>\\n<li>Have the ability to communicate, both written and verbally effectively<\/li>\\n<li>Being skilled in multi-tasking is essential<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Backoffice Customer Representative in Braga, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development&nbsp;<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! 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We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Braga, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"3380761363\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-07T13:45:56.321+01:00\",\"created_at\":\"2026-05-06T09:33:43.617+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"930\",\"campaign_id\":\"18347\",\"campaign_title\":\"Lead Database Administrator (TCF) R1728126\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior SQL Server DBA\",\"street\":\"USA Omaha - 222 South 15th Street Suite 501N\",\"address\":\"USA Omaha - 222 South 15th Street Suite 501N\",\"city\":\"Omaha\",\"state\":\"Nebraska\",\"postal_code\":\"68102\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We\u2019re looking for an experienced <b>SQL Server DBA<\/b> to help manage and optimize SQL Server databases across the full product lifecycle, from development through mission-critical production environments. In this role, you will play a key part in ensuring database performance, availability, security, and reliability while partnering closely with developers and technical teams to solve complex challenges and support business-critical systems.<\/p><p>This is an onsite opportunity in Omaha, Nebraska.<\/p><p><\/p><h2>Responsibilities<\/h2><ul><li><span>Manage SQL Server databases through multiple product lifecycle environments, from development to mission-critical production systems.<\/span><\/li><li><span>Configure and maintain database servers and processes, including monitoring of system health and performance, to ensure high levels of performance, availability, and security.<\/span><\/li><li><span>Apply data modeling techniques to ensure development and implementation support efforts meet integration and performance expectations<\/span><\/li><li><span>Independently analyze, solve, and correct issues in real time, providing problem resolution end-to-end.<\/span><\/li><li><span>Refine and automate regular processes, track issues, and document changes<\/span><\/li><li><span>Assist developers with complex query tuning and schema refinement.<\/span><\/li><li><span>Provide 24x7 support for critical production systems.<\/span><\/li><li><span>Perform scheduled maintenance and support release deployment activities after hours.<\/span><\/li><li><span>Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members.<\/span><\/li><\/ul><h2>Qualifications<\/h2><ul><li>15&#43; years of MS SQL Server Administration experience required.<\/li><li>Strong experience with performance tuning and optimization (PTO) using native monitoring and troubleshooting tools.<\/li><li>Experience with database backups, restores, and recovery models.<\/li><li>Knowledge of High Availability (HA) and Disaster Recovery (DR) options for SQL Server.<\/li><li>Experience working with Windows Server, including Active Directory.<\/li><li>Excellent written and verbal communication skills.<\/li><li>Flexible, collaborative, and team-oriented with a \u201cget-it-done\u201d mindset.<\/li><li>Ability to organize and plan work independently.<\/li><li>Ability to thrive in a rapidly changing environment.<\/li><li>Ability to effectively multi-task and context-switch across different activities and teams.<\/li><li>MCTS, MCITP, and\/or MVP certifications are a plus.<\/li><\/ul><p><\/p><p><b>PAY TRANSPARENCY<\/b><\/p><p>The base salary range for this position is \u00a0$106,087-$ <span>109,250<\/span> USD, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 5\/13\/2026 . This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b> The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity <\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p>\u00b7 <b>English<\/b>: https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/p><p>\u00b7 <b>Spanish<\/b>: https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/p><p><\/p><p><b>Accommodation <\/b><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco&#64;concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Job Title:\u00a0Senior Java Full Stack Developer<\/b><\/p><p><b>Location:\u00a0Omaha, NE (Onsite - 5 Days a Week)<\/b><\/p><p><\/p><p><\/p><p>We are seeking an experienced <b>Lead Java Full Stack Developer<\/b> with15&#43; years\u2019 experience to join our team in <b>Omaha, NE<\/b>. This role is ideal for a highly skilled technical leader with deep expertise in <b>Java full stack development<\/b>, <b>NoSQL platforms<\/b>, <b>search technologies<\/b>, and <b>enterprise-scale distributed systems<\/b>.<\/p><p>The ideal candidate will bring strong hands-on experience in <b>Core Java\/J2EE<\/b>, modern backend frameworks, frontend development, messaging platforms, and enterprise caching technologies. This person will also play a key leadership role in <b>code reviews<\/b>, <b>mentoring junior developers<\/b>, and ensuring <b>high-quality, zero-defect production deliverables<\/b>.<\/p><p><\/p><p><b>\u00a0Key Responsibilities<\/b><\/p><ul><li>Design, develop, test, and maintain scalable enterprise applications using\u00a0<b>Java 8\/17<\/b>,\u00a0<b>Spring Boot<\/b>, and\u00a0<b>Angular<\/b>.<\/li><li>Build and enhance robust backend services and\u00a0<b>REST APIs<\/b>.<\/li><li>Contribute to frontend development for responsive and maintainable user interfaces.<\/li><li>Provide deep technical support and engineering expertise for\u00a0<b>OpenSearch<\/b>,\u00a0<b>Solr<\/b>, and\u00a0<b>Coherence<\/b>\u00a0platforms.<\/li><li>Manage and optimize\u00a0<b>NoSQL<\/b>\u00a0and distributed data solutions for performance, reliability, and scalability.<\/li><li>Troubleshoot platform issues and drive root cause analysis for complex production problems.<\/li><li>Develop solutions using\u00a0<b>Apache Spark<\/b>,\u00a0<b>Kafka<\/b>, and enterprise caches such as\u00a0<b>Coherence<\/b>,\u00a0<b>Apache Ignite<\/b>, or\u00a0<b>Redis<\/b>.<\/li><li>Integrate applications with cloud SDKs including\u00a0<b>AWS SDK<\/b>\u00a0and\u00a0<b>Azure SDK<\/b>.<\/li><li>Operate effectively in\u00a0<b>Linux<\/b>\u00a0environments for deployment, debugging, and support.<\/li><li>Conduct\u00a0<b>code reviews<\/b>\u00a0and enforce best practices in design, coding, testing, and documentation.<\/li><li>Mentor junior developers and guide the team toward high-quality technical delivery.<\/li><li>Promote a strong engineering culture focused on\u00a0<b>first-time-right execution<\/b>\u00a0and\u00a0<b>zero defects in production<\/b>.<\/li><li>Work closely with architects, product owners, QA teams, and business stakeholders.<\/li><li>Participate in Agile ceremonies and contribute to planning, estimation, and delivery.<\/li><li>Communicate technical solutions and risks clearly to both technical and non-technical audiences.<\/li><\/ul><p><\/p><p><b>Required Skills and Qualifications<\/b><\/p><ul><li>Strong expertise in\u00a0<b>Core Java \/ J2EE fundamentals<\/b><\/li><li>Hands-on experience with\u00a0<b>Java 8\/17<\/b><\/li><li>Strong experience with\u00a0<b>Spring Boot<\/b><\/li><li>Experience in\u00a0<b>Angular<\/b><\/li><li>Strong knowledge of\u00a0<b>REST APIs<\/b><ul><li>Deep experience supporting\u00a0<b>platform NoSQL products<\/b>\u00a0such as: <b>Coherence, OpenSearch, Solr<\/b><\/li><li>Hands-on experience with enterprise cache technologies such as: <b>Coherence, Apache Ignite, Redis<\/b><\/li><\/ul><\/li><li>Strong\u00a0<b>NoSQL database management<\/b>\u00a0skills<\/li><li>Experience with\u00a0<b>Apache Spark<\/b><\/li><li>Experience with messaging services such as\u00a0<b>Kafka<\/b><\/li><li>Intermediate experience with\u00a0<b>Linux<\/b><\/li><li>Basic experience with\u00a0<b>AWS SDK<\/b><\/li><li>Basic experience with\u00a0<b>Azure SDK<\/b><\/li><li>Proven ability to lead technical teams and mentor junior developers<\/li><li>Strong experience performing\u00a0<b>code reviews<\/b><\/li><li>Excellent analytical and problem-solving skills<\/li><li>Excellent verbal and written communication skills<\/li><li>Strong focus on quality, reliability, and production stability<\/li><\/ul><p><b>Nice-to-Have Skills<\/b><\/p><ul><li><b>Additional technologies<\/b><ul><li>Graph databases<\/li><li>Cassandra<\/li><li>MongoDB<\/li><li>Docker<\/li><li>IoT<\/li><li>ETL tools<\/li><\/ul><\/li><li><b>Additional experience<\/b><ul><li>Experience with\u00a0<b>Web Services<\/b>\u00a0or\u00a0<b>JMS<\/b><\/li><li>Knowledge of\u00a0<b>Agile development methodology<\/b><\/li><\/ul><\/li><\/ul><p><\/p><p><\/p><p>The base salary range for this position is $ 92,250 to 109,250 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><p><\/p><p>We The deadline to apply for this position is: 05\/13\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p>.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/li><li><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>JOB SUMMARY<\/b> \u2013The Dynamics 365 Customer Engagement Solution Architect is a vendor\u2011delivered, customer\u2011facing consulting role aligned to Microsoft\u2019s Cloud Solution Architect (CSA) model. This role is responsible for leading advisory engagements, workshops, and technical assessments for customers using Dynamics 365 Customer Engagement and the Power Platform, with Dataverse as the architectural foundation.<\/p><p><\/p><p>The architect serves as the primary technical delivery lead for assigned engagements, representing the vendor while aligning closely with Microsoft CSAMs, account teams, and delivery frameworks. Success in this role is driven by consulting excellence, workshop leadership, solution quality, and customer satisfaction.<\/p><p><\/p><p>This is a delivery\u2011oriented advisory role, focused on helping customers make confident, well\u2011governed platform decisions and progress toward cloud\u2011aligned architectures.<\/p><p><\/p><p><b>Foundation: <\/b>Dataverse<br \/><b>Core Platforms: <\/b>Power Apps, Power Automate, Power Platform Administration &amp; Governance<br \/><b>Focus Areas: <\/b>Field Service, Marketing (Customer Insights), RPA, Copilot, On\u2011Prem &amp; Hybrid<\/p><p><\/p><p><\/p><p><b>Responsibilities<\/b><\/p><p><\/p><p><b>Advisory &amp; Workshop Delivery (Core Focus)<\/b><\/p><ul><li><p>Lead <b>customer\u2011facing workshops and advisory engagements<\/b>, including:<\/p><ul><li><p>Architecture envisioning and solution design sessions<\/p><\/li><li><p>Dataverse and Power Platform readiness workshops<\/p><\/li><li><p>Field Service and Customer Insights design workshops<\/p><\/li><li><p>Governance, adoption, and optimization reviews<\/p><\/li><\/ul><\/li><li><p>Own the <b>end\u2011to\u2011end delivery<\/b> of assigned engagements, ensuring outcomes, scope, and expectations are met.<\/p><\/li><li><p>Translate business goals into <b>clear architectural guidance and recommendations<\/b>, documented appropriately for customer and Microsoft stakeholders.<\/p><\/li><\/ul><p><\/p><p><b>Dataverse\u2011First Architecture Leadership<\/b><\/p><ul><li><p>Design and advise on <b>Dataverse\u2011centric architectures<\/b> that support Dynamics 365 CE and the Power Platform.<\/p><\/li><li><p>Guide customers on:<\/p><ul><li><p>Data modeling and entity design<\/p><\/li><li><p>Security roles and access strategy<\/p><\/li><li><p>Extensibility and lifecycle management<\/p><\/li><\/ul><\/li><li><p>Ensure architectural decisions support scalability, compliance, and long\u2011term maintainability.<\/p><\/li><\/ul><p><\/p><p><b>Power Platform Advisory &amp; Enablement<\/b><\/p><ul><li><p>Lead advisory guidance on:<\/p><ul><li><p><b>Power Apps<\/b> (model\u2011driven and canvas) built on Dataverse<\/p><\/li><li><p><b>Power Automate<\/b> (cloud flows) for business process automation<\/p><\/li><li><p><b>Power Automate Desktop (RPA)<\/b> for legacy and unattended automation<\/p><\/li><\/ul><\/li><li><p>Advise customers on <b>Power Platform administration and governance<\/b>, including:<\/p><ul><li><p>Environment strategy<\/p><\/li><li><p>DLP policies<\/p><\/li><li><p>ALM and deployment patterns<\/p><\/li><\/ul><\/li><li><p>Help customers adopt low\u2011code solutions responsibly, especially in enterprise or regulated environments.<\/p><\/li><\/ul><p><\/p><p><b>Field Service &amp; Customer Insights Consulting<\/b><\/p><ul><li><p>Act as a subject\u2011matter advisor for:<\/p><ul><li><p><b>Dynamics 365 Field Service<\/b> (assets, work orders, inspections, scheduling, mobility)<\/p><\/li><li><p><b>Dynamics 365 Marketing \/ Customer Insights<\/b> 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technical advisor<\/b> with strong executive presence.<\/p><\/li><li><p>Communicate complex technical concepts clearly to both business and technical stakeholders.<\/p><\/li><li><p>Lead conversations with confidence, structure, and empathy\u2014helping customers navigate ambiguity and risk.<\/p><\/li><li><p>Represent the vendor professionally in customer and Microsoft\u2011led calls.<\/p><\/li><\/ul><p><\/p><p><b>Collaboration &amp; Delivery Alignment<\/b><\/p><ul><li><p>Partner closely with <b>Microsoft CSAMs, program stakeholders, and vendor delivery leadership<\/b>.<\/p><\/li><li><p>Align delivery activities to Microsoft frameworks (e.g., Success by Design\u2013style motions).<\/p><\/li><li><p>Provide clear status, outcomes, and risks to vendor management and Microsoft counterparts.<\/p><\/li><\/ul><p><\/p><p><\/p><p><b>Qualifications<\/b><\/p><p><\/p><p><b>Technical<\/b><\/p><ul><li><p>Strong experience with <b>Dynamics 365 Customer Engagement<\/b>:<\/p><ul><li><p>Cloud 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Este puesto garantiza el cumplimiento de las m\u00e9tricas de rendimiento mediante la capacitaci\u00f3n, la motivaci\u00f3n y la rendici\u00f3n de cuentas adecuadas.\",\"long_description\":\"<p><span><b>Funciones esenciales\/Responsabilidades principales<\/b><\/span><\/p><p><\/p><p><span>- Responsable de la supervisi\u00f3n diaria de un grupo de asociados del centro de llamadas, incluyendo la supervisi\u00f3n del trabajo y la asistencia, de acuerdo con la pol\u00edtica de la organizaci\u00f3n y los requisitos legales aplicables. - Capacitar eficazmente a los subordinados directos sobre su desempe\u00f1o de forma regular para garantizar que se cumplan las m\u00e9tricas de rendimiento, como m\u00ednimo una vez por semana. - Identificar problemas relacionados con el rendimiento, desarrollar un plan de acci\u00f3n para la mejora, implementar medidas correctivas, incluyendo el despido. - Garantizar que el servicio prestado a nuestros clientes cumpla con los indicadores Clave de Rendimiento (KPI) contractuales y las expectativas financieras. - Comunicar las expectativas a los empleados y proporcionar actualizaciones oportunas. - Proporcionar experiencia en la materia para la gesti\u00f3n de llamadas de clientes escaladas, seg\u00fan sea necesario. - Llevar a cabo reuniones de equipo para garantizar una comunicaci\u00f3n \u00e1gil de la informaci\u00f3n relevante y como un foro abierto para la aportaci\u00f3n. <\/span><\/p><p><span>- Programar y organizar las actividades del equipo. - Mantenerse al d\u00eda de los procesos, pol\u00edticas y procedimientos internos de trabajo.<\/span><\/p><p><span>- Asistir a la formaci\u00f3n de desarrollo de gerentes requerida. - Promover los valores de Concentrix a trav\u00e9s del comportamiento y la actitud, incluyendo la defensa de los miembros del equipo<\/span><\/p><p><b>\u00a0\u00a0<\/b><\/p><p><span><b>Perfil del candidato<\/b><\/span><\/p><p><\/p><p><span><b>-<\/b> Experiencia en ventas (minimo 1 a\u00f1o).<\/span><\/p><p><span>- Experiencia como supervisor (minimo 6 meses).<\/span><\/p><p><span>- Se prefiere t\u00edtulo de asociado en un campo relacionado con dos a cuatro a\u00f1os de experiencia relevante. <\/span><\/p><p><span>- Persona altamente motivada con habilidades para desarrollar y capacitar a los miembros del equipo para que alcancen las expectativas de rendimiento. <\/span><\/p><p><span>- Trabaja bien bajo presi\u00f3n y da seguimiento a los objetivos hasta su finalizaci\u00f3n. <\/span><\/p><p><span>- S\u00f3lidas habilidades de comunicaci\u00f3n, tanto escritas como verbales. <\/span><\/p><p><span>- Capacidad para liderar equipos en la realizaci\u00f3n de m\u00faltiples tareas, la priorizaci\u00f3n y el cumplimiento de los plazos de entrega. <\/span><\/p><p><span>- Capacidad para mentorizar, capacitar y orientar a un equipo de empleados. <\/span><\/p><p><span>- Disposici\u00f3n a trabajar con un horario flexible.<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><p><b>Pol\u00edticas internas de Plan Carrera<\/b><\/p><p>\u00b7 Los agentes del cambio deben contar con la aprobaci\u00f3n de su supervisor inmediato para solicitar la convocatoria.<\/p><p>\u00b7 Antig\u00fcedad requerida: 6 meses.<\/p><p>\u00b7 Rendimiento requerido: KPI u objetivos alcanzados en la unidad de negocio a la que pertenecen en el \u00faltimo trimestre (no promedio).<\/p><p>\u00b7 No deben tener medidas disciplinarias activas.<\/p><p>\u00b7 El candidato solo puede participar en un proceso a la vez.<\/p><p>\u00b7 Cumplir con las rutas de aprendizaje de la Universidad Corporativa.<\/p><p><\/p>\",\"ats_external_id\":\"R1726453\",\"location\":\"San Salvador\",\"job_type\":\"full_time\",\"salary\":\"600\",\"salary_type\":\"monthly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-07T02:04:29.492+08:00\",\"created_at\":\"2026-05-06T06:07:36.028+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODMzOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Team-Leader--Operations--Comercial----Unilingual_R1726453\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"501a28cad1ad101ac0bc6be3199f0000\",\"descriptor\":\"Onelink S.A. de C.V\",\"reference_id\":\"WSV03\",\"organization_reference_id\":\"WSV03\"},\"location\":{\"city\":null,\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":\"01502\",\"primary_location\":{\"id\":\"SV-SAN-SANEL-01\",\"wid\":\"580a3f4cbe54101d4df3cb4c20130000\",\"descriptor\":\"SLV San Salvador - Blvr. 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Elena\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nicole.archer1@concentrix.com\"},\"first_name\":\"Archer Mejia, Nicole Marie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102589939\",\"wid\":\"da7d7d2449a210103b2cba5a17f60004\",\"descriptor\":\"Flavia Gonzalez Perez (102589939)\"},{\"id\":\"102598501\",\"wid\":\"da7d7d2449a2101031ba97a44e220000\",\"descriptor\":\"Rudy Romero Linares (102598501)\"},{\"id\":\"102600368\",\"wid\":\"da7d7d2449a210103188d8ece4ae0001\",\"descriptor\":\"Nicole Archer (102600368)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371440\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Team-Leader--Operations--Comercial----Unilingual_R1726453\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Team-Leader--Operations--Comercial----Unilingual_R1726453\/apply\",\"job_requisition_id\":\"R1726453\"}],\"organizations\":[{\"wid\":\"9e7b1994399f103f8b1293f818530000\",\"descriptor\":\"W0ZSK5 P_Ficohsa   Sv\",\"reference_id\":\"W0ZSK5\",\"custom_reference_id\":\"W0ZSK5\",\"company_reference_id\":null},{\"wid\":\"a3072866d6ae103f8a69177609320000\",\"descriptor\":\"12524 - Ficohsa - WHONELINK352\",\"reference_id\":\"WHONELINK352\",\"custom_reference_id\":\"WHONELINK352\",\"company_reference_id\":null},{\"wid\":\"501a28cad1ad101ac0bc6be3199f0000\",\"descriptor\":\"Onelink S.A. de C.V\",\"reference_id\":\"WSV03\",\"custom_reference_id\":null,\"company_reference_id\":\"WSV03\"},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jonathan.orellana@concentrix.com\"},\"first_name\":\"Jonathan Orellana Hernandez (102601172)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1726453\",\"wid\":\"3483d6bd64131005610043ecc6690000\",\"descriptor\":\"Team Leader, Operations (Comercial) - Unilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"934\",\"campaign_id\":\"18318\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1728048\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Mainframe Developer\",\"street\":\"USA NE Work-at-Home\",\"address\":\"USA NE Work-at-Home\",\"city\":\"USA\",\"state\":\"Nebraska\",\"postal_code\":\"68501\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Role: Senior Mainframe Developer<\/b><\/p><p><b>Location: Omaha, NE ( Onsite \u2013 5 Days a week)<\/b><\/p><p><b>Job Summary:<\/b><\/p><p>We are seeking a highly experienced Senior Mainframe Developer to join our team. The ideal candidate will have strong expertise in COBOL, CICS, JCL, DB2, and VSAM, along with deep experience in both online and batch processing environments. The candidate should possess strong analytical and problem-solving skills, excellent communication abilities, and a proven track record of delivering high-quality, zero-defect solutions in a mainframe environment.<\/p><p><b>Key Responsibilities:<\/b><\/p><ul><li>Develop, enhance, maintain, and support mainframe applications using\u00a0COBOL, CICS, JCL, DB2, and VSAM.<\/li><li>Work extensively on both\u00a0online and batch JCL\u00a0processes and related development activities.<\/li><li>Analyze business and technical requirements and translate them into effective technical solutions.<\/li><li>Troubleshoot application and production issues, perform root cause analysis, and implement fixes.<\/li><li>Ensure high-quality code delivery with strong focus on\u00a0first-time-right execution\u00a0and\u00a0zero defects in production.<\/li><li>Conduct\u00a0code reviews\u00a0and ensure adherence to coding standards and development best practices.<\/li><li>Mentor junior developers and support the team in delivering high-quality solutions.<\/li><li>Use\u00a0JIRA\u00a0to manage assigned work items and track development progress.<\/li><li>Collaborate effectively with cross-functional teams in an\u00a0Agile development environment.<\/li><\/ul><p><b>Required Skills:<\/b><\/p><ul><li>Strong hands-on experience in\u00a0COBOL, CICS, JCL, DB2, and VSAM.<\/li><li>Proven experience in\u00a0online and batch JCL\u00a0development and support.<\/li><li>Strong\u00a0database skills.<\/li><li>Excellent\u00a0analytical and problem-solving skills.<\/li><li>Very good\u00a0communication skills.<\/li><li>Experience in\u00a0code reviews, quality assurance, and mentoring junior developers.<\/li><li>Strong commitment to delivering\u00a0high-quality, stable, and defect-free solutions.<\/li><\/ul><p><b>Preferred Skills:<\/b><\/p><ul><li>Experience with\u00a0IBM Debugger.<\/li><li>Experience with\u00a0GitHub.<\/li><li>Understanding of\u00a0Java programming.<\/li><li>Experience using\u00a0JIRA.<\/li><li>Familiarity with\u00a0Agile development methodologies.<\/li><\/ul><p><b>Education:<\/b><\/p><ul><li>Bachelor\u2019s degree in\u00a0Computer Science, Information Technology, Engineering, or a related field.<\/li><\/ul><p><\/p><p>The base salary for this position is $75,000 to $81,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p><p><\/p><p>#LI-Onsite<br \/>#Omaha<br \/>#Nebraska<\/p><p><\/p><p><\/p><p><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1728048\",\"location\":\"USA, Nebraska\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T02:05:18.619+08:00\",\"created_at\":\"2026-05-06T02:05:57.486+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODMxOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Senior-Mainframe-Developer_R1728048-5\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Nebraska\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"68501\",\"primary_location\":{\"id\":\"US-WAH-NEBRA-00\",\"wid\":\"b67da9176e3d1062f9deb274e110bde2\",\"descriptor\":\"USA NE Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"beatriz.bogantes@concentrix.com\"},\"first_name\":\"Bogantes, Beatriz\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"101887442\",\"wid\":\"9ee8274459cf011d909e781ac90f9ba6\",\"descriptor\":\"Beatriz Bogantes (101887442)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372079\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Senior-Mainframe-Developer_R1728048-5\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Senior-Mainframe-Developer_R1728048-5\/apply\",\"job_requisition_id\":\"R1728048\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"c8845a804ff7011141d305990c750000\",\"descriptor\":\"W0ZG5G Uprr Billable Usa\",\"reference_id\":\"W0ZG5G\",\"custom_reference_id\":\"W0ZG5G\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f74bef87fd1d01112caa426c29140000\",\"descriptor\":\"6950 - 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2000 Wade Hampton - Genelco\",\"address\":\"USA Greenville SC - 2000 Wade Hampton - Genelco\",\"city\":\"Greenville\",\"state\":\"South Carolina\",\"postal_code\":\"29615\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"The Specialist, Sales Development engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p><b>A NEW CAREER POWERED BY YOU<\/b><\/p><p><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201c<b>World\u2019s Best Workplaces<\/b>,\u201d \u201c<b>Best Company Culture<\/b>,\u201d and \u201c<b>Best Companies for Career Growth<\/b><span>\u201d<\/span> awards every year? Then <span>a <\/span>Specialist, Sales Development position at Concentrix is just the right place for you!<\/p><p><\/p><p>As <span>a<\/span> Specialist, Sales Development, you\u2019ll join an organically diverse team from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p><p><\/p><p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/b><\/p><p><br \/>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE <span>Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/p><p><\/p><p><b>WHAT YOU WILL DO IN THIS ROLE\u00a0 <\/b><\/p><p><\/p><p>As <span>a <\/span>Specialist, Sales Development, you will:<\/p><ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><li>Deliver expert customer experiences\u2026with a smile.<br \/>\u00a0<\/li><\/ul><p><b>YOUR QUALIFICATIONS<\/b><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Specialist, Sales Developmentrole include:<\/p><ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><li>Proficiency in fast-paced multi-tasking<\/li><li>Eagerness to learn new technologies<\/li><li>Must reside in the United States and have a valid U.S. address for residence<\/li><\/ul><p><\/p><p><b>WHAT\u2019S IN IT FOR YOU<\/b><br \/>\u00a0<\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li>The base salary <span>range<\/span> for this position is <span>$14.80 - $18.56\/hour<\/span> (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), <span>401(k) retirement plan<\/span>, paid time off and holidays, and paid training days.<\/li><li>DailyPay enrollment option to access pay &#34;early,&#34; when you want it<\/li><li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, <span>LGBTQ&#43;<\/span> Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li><li>Health and wellness programs with trained partners to help promote a healthy you<\/li><li>Mentorship programs that support your rewarding career journey\u00a0<\/li><li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li><li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li><li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li><\/ul><p><\/p><p><b>REIMAGINE THE BEST VERSION OF YOU!\u00a0 <\/b><br \/>\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>JOB AVAILABILITY<\/b><\/p><p><\/p><p>This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.\u00a0 The deadline to apply for this position is: May<span> 22, 2026<\/span>.<\/p><p><\/p><p><b>ACKNOWLEDGEMENTS:<\/b><\/p><p><\/p><p><b>Physical and Mental Requirements<br \/>\u00a0<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>\u00a0<\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">English<\/a><\/li><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">Spanish<\/a><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>\u00a0<\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>\u00a0<\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. 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Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/span><\/a><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1727882\",\"location\":\"Visakhapatnam\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-05T20:05:42.300+08:00\",\"created_at\":\"2026-05-05T20:04:41.349+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzA2MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Visakhapatnam---SRK-Destiny-6th--7th-Flr\/Customer-Service-Representative_R1727882\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Visakhapatnam\",\"state\":null,\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"530013\",\"primary_location\":{\"id\":\"IN-VIS-SRKDE-00\",\"wid\":\"740544c0a47f010e952d938e1f110463\",\"descriptor\":\"IND Visakhapatnam - SRK Destiny, 6th & 7th Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anisha.dagli@concentrix.com\"},\"first_name\":\"Dagli, Anisha\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"114509\",\"wid\":\"9f196ba80a870151f570fe6c08192e2d\",\"descriptor\":\"Sanjoy Naskar (114509)\"},{\"id\":\"038003\",\"wid\":\"9f196ba80a8701dd64b465b406195bab\",\"descriptor\":\"Anisha Dagli (038003)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371135\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Visakhapatnam---SRK-Destiny-6th--7th-Flr\/Customer-Service-Representative_R1727882\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Visakhapatnam---SRK-Destiny-6th--7th-Flr\/Customer-Service-Representative_R1727882\/apply\",\"job_requisition_id\":\"R1727882\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Pallavi.Lal@concentrix.com\"},\"first_name\":\"Pallavi Lal (834870)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727882\",\"wid\":\"2f49f16c3d9d1005430ba4958fbd0000\",\"descriptor\":\"Customer Service Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"574\",\"campaign_id\":\"33059\",\"campaign_title\":\"Advisor I, Customer Service R1727885\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Varanasi - Utkarsh Micro Client Site\",\"address\":\"IND Varanasi - Utkarsh Micro Client Site\",\"city\":\"Varanasi\",\"state\":\"Uttar Pradesh\",\"postal_code\":\"221007\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/span><\/a><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1727885\",\"location\":\"Varanasi, Uttar Pradesh\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-05T20:05:42.285+08:00\",\"created_at\":\"2026-05-05T20:04:40.917+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzA1OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Varanasi---Utkarsh-Micro-Client-Site\/Customer-Service-Representative_R1727885\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Varanasi\",\"state\":\"Uttar Pradesh\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"221007\",\"primary_location\":{\"id\":\"IN-VAR-UTKAR-01\",\"wid\":\"740544c0a47f0198bcfaef771f11b956\",\"descriptor\":\"IND Varanasi - Utkarsh Micro Client Site\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anisha.dagli@concentrix.com\"},\"first_name\":\"Dagli, Anisha\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"114509\",\"wid\":\"9f196ba80a870151f570fe6c08192e2d\",\"descriptor\":\"Sanjoy Naskar (114509)\"},{\"id\":\"038003\",\"wid\":\"9f196ba80a8701dd64b465b406195bab\",\"descriptor\":\"Anisha Dagli (038003)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371097\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Varanasi---Utkarsh-Micro-Client-Site\/Customer-Service-Representative_R1727885\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Varanasi---Utkarsh-Micro-Client-Site\/Customer-Service-Representative_R1727885\/apply\",\"job_requisition_id\":\"R1727885\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Pallavi.Lal@concentrix.com\"},\"first_name\":\"Pallavi Lal (834870)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727885\",\"wid\":\"cc033325a6a31005437a4a2288a60000\",\"descriptor\":\"Customer Service Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"575\",\"campaign_id\":\"33058\",\"campaign_title\":\"Advisor I, Customer Service R1727880\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Vadodara - Alembic Building II BARODA\",\"address\":\"IND Vadodara - Alembic Building II BARODA\",\"city\":\"Vadodara\",\"state\":\"Gujar\u0101t\",\"postal_code\":\"390003\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/span><\/a><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1727880\",\"location\":\"Vadodara, Gujar\u0101t\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-05T20:05:42.269+08:00\",\"created_at\":\"2026-05-05T20:04:40.549+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzA1OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Vadodara---Alembic-Building-II-BARODA\/Customer-Service-Representative_R1727880\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Vadodara\",\"state\":\"Gujar\u0101t\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"390003\",\"primary_location\":{\"id\":\"IN-VAD-ALEMB-01\",\"wid\":\"740544c0a47f01cde47fc4901f110e69\",\"descriptor\":\"IND Vadodara - Alembic Building II BARODA\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anisha.dagli@concentrix.com\"},\"first_name\":\"Dagli, Anisha\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"114509\",\"wid\":\"9f196ba80a870151f570fe6c08192e2d\",\"descriptor\":\"Sanjoy Naskar (114509)\"},{\"id\":\"038003\",\"wid\":\"9f196ba80a8701dd64b465b406195bab\",\"descriptor\":\"Anisha Dagli (038003)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371052\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Vadodara---Alembic-Building-II-BARODA\/Customer-Service-Representative_R1727880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Vadodara---Alembic-Building-II-BARODA\/Customer-Service-Representative_R1727880\/apply\",\"job_requisition_id\":\"R1727880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Pallavi.Lal@concentrix.com\"},\"first_name\":\"Pallavi Lal (834870)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727880\",\"wid\":\"cc033325a6a3100542f5bd9de7d10000\",\"descriptor\":\"Customer Service Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"576\",\"campaign_id\":\"33057\",\"campaign_title\":\"Advisor I, Customer Service R1727878\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Thane - G-Corp\",\"address\":\"IND Thane - G-Corp\",\"city\":\"Thane (W)\",\"state\":\"Mah\u0101r\u0101shtra\",\"postal_code\":\"400615\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/span><\/a><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1727878\",\"location\":\"Thane (W), Mah\u0101r\u0101shtra\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-05T20:05:42.243+08:00\",\"created_at\":\"2026-05-05T20:04:40.072+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzA1Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Thane\/Customer-Service-Representative_R1727878\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Thane (W)\",\"state\":\"Mah\u0101r\u0101shtra\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"400615\",\"primary_location\":{\"id\":\"IN-THA-GCORP-Y0\",\"wid\":\"b67da9176e3d1062f9dc49df9e38bb7e\",\"descriptor\":\"IND Thane - G-Corp\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anisha.dagli@concentrix.com\"},\"first_name\":\"Dagli, Anisha\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"114509\",\"wid\":\"9f196ba80a870151f570fe6c08192e2d\",\"descriptor\":\"Sanjoy Naskar (114509)\"},{\"id\":\"038003\",\"wid\":\"9f196ba80a8701dd64b465b406195bab\",\"descriptor\":\"Anisha Dagli (038003)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371116\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Thane\/Customer-Service-Representative_R1727878\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Thane\/Customer-Service-Representative_R1727878\/apply\",\"job_requisition_id\":\"R1727878\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Pallavi.Lal@concentrix.com\"},\"first_name\":\"Pallavi Lal (834870)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727878\",\"wid\":\"68db54a62861100542b2e39133840000\",\"descriptor\":\"Customer Service Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"577\",\"campaign_id\":\"33056\",\"campaign_title\":\"Advisor I, Customer Service R1727876\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Ranchi - Madhuram Bldg - RanchiCHI\",\"address\":\"IND Ranchi - Madhuram Bldg - RanchiCHI\",\"city\":\"Ranchi\",\"state\":\"Jh\u0101rkhand\",\"postal_code\":\"834002\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/span><\/a><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1727876\",\"location\":\"Ranchi, Jh\u0101rkhand\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-05T20:05:42.257+08:00\",\"created_at\":\"2026-05-05T20:04:39.669+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzA1Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Ranchi---Madhuram-Bldg---RanchiCHI\/Customer-Service-Representative_R1727876\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Ranchi\",\"state\":\"Jh\u0101rkhand\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"834002\",\"primary_location\":{\"id\":\"IN-RAN-MADHU-01\",\"wid\":\"740544c0a47f01c2ef0d28901f116b67\",\"descriptor\":\"IND Ranchi - Madhuram Bldg - RanchiCHI\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anisha.dagli@concentrix.com\"},\"first_name\":\"Dagli, Anisha\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"114509\",\"wid\":\"9f196ba80a870151f570fe6c08192e2d\",\"descriptor\":\"Sanjoy Naskar (114509)\"},{\"id\":\"038003\",\"wid\":\"9f196ba80a8701dd64b465b406195bab\",\"descriptor\":\"Anisha Dagli (038003)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371126\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Ranchi---Madhuram-Bldg---RanchiCHI\/Customer-Service-Representative_R1727876\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Ranchi---Madhuram-Bldg---RanchiCHI\/Customer-Service-Representative_R1727876\/apply\",\"job_requisition_id\":\"R1727876\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Pallavi.Lal@concentrix.com\"},\"first_name\":\"Pallavi Lal (834870)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727876\",\"wid\":\"3483d6bd64131005426b33e6163c0000\",\"descriptor\":\"Customer Service Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"578\",\"campaign_id\":\"33054\",\"campaign_title\":\"Advisor I, Customer Service R1727872\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Noida - Logix Cyber Park, C 28 & 29, Tower-C\",\"address\":\"IND Noida - Logix Cyber Park, C 28 & 29, Tower-C\",\"city\":\"Noida\",\"state\":\"Uttar Pradesh\",\"postal_code\":\"201309\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/span><\/a><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1727872\",\"location\":\"Noida, Uttar Pradesh\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-05T20:05:42.092+08:00\",\"created_at\":\"2026-05-05T20:04:38.948+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzA1NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Noida---Logix-Cyber-Park-C-28--29-Tower-C\/Customer-Service-Representative_R1727872\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Noida\",\"state\":\"Uttar Pradesh\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"201309\",\"primary_location\":{\"id\":\"IN-NOI-LOGIX-01\",\"wid\":\"740544c0a47f01fe3611fa8f1f11df66\",\"descriptor\":\"IND Noida - Logix Cyber Park, C 28 & 29, Tower-C\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anisha.dagli@concentrix.com\"},\"first_name\":\"Dagli, Anisha\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"114509\",\"wid\":\"9f196ba80a870151f570fe6c08192e2d\",\"descriptor\":\"Sanjoy Naskar (114509)\"},{\"id\":\"038003\",\"wid\":\"9f196ba80a8701dd64b465b406195bab\",\"descriptor\":\"Anisha Dagli (038003)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371070\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Noida---Logix-Cyber-Park-C-28--29-Tower-C\/Customer-Service-Representative_R1727872\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Noida---Logix-Cyber-Park-C-28--29-Tower-C\/Customer-Service-Representative_R1727872\/apply\",\"job_requisition_id\":\"R1727872\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Pallavi.Lal@concentrix.com\"},\"first_name\":\"Pallavi Lal (834870)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727872\",\"wid\":\"f25cec4dd3d510054239e9d4b8080000\",\"descriptor\":\"Customer Service Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"579\",\"campaign_id\":\"33053\",\"campaign_title\":\"Advisor I, Customer Service R1727869\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Noida - Logix Cyber Park, C 28 & 29, Tower-C\",\"address\":\"IND Noida - Logix Cyber Park, C 28 & 29, Tower-C\",\"city\":\"Noida\",\"state\":\"Uttar Pradesh\",\"postal_code\":\"201309\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/span><\/a><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1727869\",\"location\":\"Noida, Uttar Pradesh\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-05T20:05:42.078+08:00\",\"created_at\":\"2026-05-05T20:04:38.573+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzA1Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Noida---Logix-Cyber-Park-C-28--29-Tower-C\/Customer-Service-Representative_R1727869\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Noida\",\"state\":\"Uttar Pradesh\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"201309\",\"primary_location\":{\"id\":\"IN-NOI-LOGIX-01\",\"wid\":\"740544c0a47f01fe3611fa8f1f11df66\",\"descriptor\":\"IND Noida - Logix Cyber Park, C 28 & 29, Tower-C\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anisha.dagli@concentrix.com\"},\"first_name\":\"Dagli, Anisha\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"114509\",\"wid\":\"9f196ba80a870151f570fe6c08192e2d\",\"descriptor\":\"Sanjoy Naskar (114509)\"},{\"id\":\"038003\",\"wid\":\"9f196ba80a8701dd64b465b406195bab\",\"descriptor\":\"Anisha Dagli (038003)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371043\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Noida---Logix-Cyber-Park-C-28--29-Tower-C\/Customer-Service-Representative_R1727869\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Noida---Logix-Cyber-Park-C-28--29-Tower-C\/Customer-Service-Representative_R1727869\/apply\",\"job_requisition_id\":\"R1727869\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Pallavi.Lal@concentrix.com\"},\"first_name\":\"Pallavi Lal (834870)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727869\",\"wid\":\"d9d7c648cc63100541bca2148a100000\",\"descriptor\":\"Customer Service Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"580\",\"campaign_id\":\"33051\",\"campaign_title\":\"Advisor I, Customer Service R1727866\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Mumbai - Magnus Towers, 501, 5th\",\"address\":\"IND Mumbai - Magnus Towers, 501, 5th\",\"city\":\"Mumbai\",\"state\":\"Mah\u0101r\u0101shtra\",\"postal_code\":\"400064\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/span><\/a><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1727866\",\"location\":\"Mumbai, Mah\u0101r\u0101shtra\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-05T20:05:42.045+08:00\",\"created_at\":\"2026-05-05T20:04:37.882+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzA1MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Mumbai\/Customer-Service-Representative_R1727866\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mumbai\",\"state\":\"Mah\u0101r\u0101shtra\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"400064\",\"primary_location\":{\"id\":\"IN-MUM-MAGNU-02\",\"wid\":\"740544c0a47f01d2f3d0ad8f1f111266\",\"descriptor\":\"IND Mumbai - Magnus Towers, 501, 5th\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anisha.dagli@concentrix.com\"},\"first_name\":\"Dagli, Anisha\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"114509\",\"wid\":\"9f196ba80a870151f570fe6c08192e2d\",\"descriptor\":\"Sanjoy Naskar (114509)\"},{\"id\":\"038003\",\"wid\":\"9f196ba80a8701dd64b465b406195bab\",\"descriptor\":\"Anisha Dagli (038003)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371042\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Mumbai\/Customer-Service-Representative_R1727866\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Mumbai\/Customer-Service-Representative_R1727866\/apply\",\"job_requisition_id\":\"R1727866\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Pallavi.Lal@concentrix.com\"},\"first_name\":\"Pallavi Lal (834870)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727866\",\"wid\":\"f25cec4dd3d510054159f80e94610000\",\"descriptor\":\"Customer Service Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"581\",\"campaign_id\":\"33050\",\"campaign_title\":\"Advisor I, Customer Service R1727864\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Kolkata - Millenium City, Tower II, 6th\",\"address\":\"IND Kolkata - Millenium City, Tower II, 6th\",\"city\":\"Kolkata\",\"state\":null,\"postal_code\":\"700091\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/span><\/a><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1727864\",\"location\":\"Kolkata\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-05T20:05:42.006+08:00\",\"created_at\":\"2026-05-05T20:04:37.593+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzA1MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Kolkata---Millenium-City-Tower-II-6th\/Customer-Service-Representative_R1727864\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Kolkata\",\"state\":null,\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"700091\",\"primary_location\":{\"id\":\"IN-KOL-MILLE-04\",\"wid\":\"740544c0a47f01cbd38db48e1f116863\",\"descriptor\":\"IND Kolkata - Millenium City, Tower II, 6th\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anisha.dagli@concentrix.com\"},\"first_name\":\"Dagli, Anisha\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"114509\",\"wid\":\"9f196ba80a870151f570fe6c08192e2d\",\"descriptor\":\"Sanjoy Naskar (114509)\"},{\"id\":\"038003\",\"wid\":\"9f196ba80a8701dd64b465b406195bab\",\"descriptor\":\"Anisha Dagli (038003)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371041\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Kolkata---Millenium-City-Tower-II-6th\/Customer-Service-Representative_R1727864\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Kolkata---Millenium-City-Tower-II-6th\/Customer-Service-Representative_R1727864\/apply\",\"job_requisition_id\":\"R1727864\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Pallavi.Lal@concentrix.com\"},\"first_name\":\"Pallavi Lal (834870)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727864\",\"wid\":\"e6d2937abaca100541488cd616de0000\",\"descriptor\":\"Customer Service Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"582\",\"campaign_id\":\"33049\",\"campaign_title\":\"Advisor I, Customer Service R1727862\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Hyderabad - Unit No. 601 6th Flr Maximus Building 2A Mindspace\",\"address\":\"IND Hyderabad - Unit No. 601 6th Flr Maximus Building 2A Mindspace\",\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"postal_code\":\"500081\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core <span>Responsibilities\u00a0<\/span><\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b><span>Disclaimer\u00a0\u00a0<\/span> <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b><span>https:\/\/www.concentrix.com\/scam-warning\/<\/span><\/b><\/span><\/a><\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1727862\",\"location\":\"Hyderabad, Telang\u0101na\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-05T20:05:41.993+08:00\",\"created_at\":\"2026-05-05T20:04:37.247+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzA0OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad---Unit-No-601-6th-Flr-Maximus-Building-2A-Mindspace\/Customer-Service-Representative_R1727862\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"500081\",\"primary_location\":{\"id\":\"IN-HYD-HITEC-08\",\"wid\":\"758ad1e978e51025c1aec17850f70000\",\"descriptor\":\"IND Hyderabad - Unit No. 601 6th Flr Maximus Building 2A Mindspace\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anisha.dagli@concentrix.com\"},\"first_name\":\"Dagli, Anisha\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"114509\",\"wid\":\"9f196ba80a870151f570fe6c08192e2d\",\"descriptor\":\"Sanjoy Naskar (114509)\"},{\"id\":\"038003\",\"wid\":\"9f196ba80a8701dd64b465b406195bab\",\"descriptor\":\"Anisha Dagli (038003)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370929\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad---Unit-No-601-6th-Flr-Maximus-Building-2A-Mindspace\/Customer-Service-Representative_R1727862\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad---Unit-No-601-6th-Flr-Maximus-Building-2A-Mindspace\/Customer-Service-Representative_R1727862\/apply\",\"job_requisition_id\":\"R1727862\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Pallavi.Lal@concentrix.com\"},\"first_name\":\"Pallavi Lal (834870)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727862\",\"wid\":\"cc033325a6a310054129669976860000\",\"descriptor\":\"Customer Service Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"583\",\"campaign_id\":\"33048\",\"campaign_title\":\"Advisor I, Customer Service R1727861\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Gurgaon -Bld 14 IT SEZ Unit 1, 5, 6, 17 Fl\",\"address\":\"IND Gurgaon -Bld 14 IT SEZ Unit 1, 5, 6, 17 Fl\",\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"postal_code\":\"122002\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p>Essential Functions\/Core Responsibilities\u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><p>Candidate Profile\u00a0<\/p><p>\u2022 Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>Career Framework Role\u00a0<\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><b>Disclaimer\u00a0\u00a0 <\/b><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p>NOTICE: Recruitment Fraud Alert<\/p><p><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><br \/><b>Learn more: <\/b><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/a><\/p>\",\"ats_external_id\":\"R1727861\",\"location\":\"Gurugram, Hary\u0101na\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-05T20:05:41.941+08:00\",\"created_at\":\"2026-05-05T20:04:36.940+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzA0OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurgaon--Bld-14-IT-SEZ-Unit-1-5-6-17-Fl\/Customer-Service-Representative_R1727861\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"122002\",\"primary_location\":{\"id\":\"IN-GUR-B14CO-01\",\"wid\":\"740544c0a47f012980420d901f112067\",\"descriptor\":\"IND Gurgaon -Bld 14 IT SEZ Unit 1, 5, 6, 17 Fl\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anisha.dagli@concentrix.com\"},\"first_name\":\"Dagli, Anisha\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"114509\",\"wid\":\"9f196ba80a870151f570fe6c08192e2d\",\"descriptor\":\"Sanjoy Naskar (114509)\"},{\"id\":\"038003\",\"wid\":\"9f196ba80a8701dd64b465b406195bab\",\"descriptor\":\"Anisha Dagli (038003)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371059\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurgaon--Bld-14-IT-SEZ-Unit-1-5-6-17-Fl\/Customer-Service-Representative_R1727861\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurgaon--Bld-14-IT-SEZ-Unit-1-5-6-17-Fl\/Customer-Service-Representative_R1727861\/apply\",\"job_requisition_id\":\"R1727861\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Pallavi.Lal@concentrix.com\"},\"first_name\":\"Pallavi Lal (834870)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727861\",\"wid\":\"245d75e398f510054108dcfe48980000\",\"descriptor\":\"Customer Service Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"584\",\"campaign_id\":\"33042\",\"campaign_title\":\"Advisor I, Customer Service R1727859\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Chennai - Fortune Towers\",\"address\":\"IND Chennai - Fortune Towers\",\"city\":\"Chennai\",\"state\":\"Tamil N\u0101du\",\"postal_code\":\"600117\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<div><div><div>Job Description<\/div><\/div><div><div><div><div><h2>Essential Functions\/Core <span>Responsibilities\u00a0<\/span><\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b><span>Disclaimer\u00a0\u00a0<\/span> <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b><span>https:\/\/www.concentrix.com\/scam-warning\/<\/span><\/b><\/span><\/a><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p><\/div><\/div><\/div><\/div><\/div><p><\/p>\",\"ats_external_id\":\"R1727859\",\"location\":\"Chennai, Tamil N\u0101du\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-05T20:05:36.461+08:00\",\"created_at\":\"2026-05-05T20:04:35.226+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzA0Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Chennai---Fortune-Towers\/Customer-Service-Representative_R1727859\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Chennai\",\"state\":\"Tamil N\u0101du\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"600117\",\"primary_location\":{\"id\":\"IN-CHE-FORTU-00\",\"wid\":\"740544c0a47f019a729a588e1f116462\",\"descriptor\":\"IND Chennai - Fortune Towers\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anisha.dagli@concentrix.com\"},\"first_name\":\"Dagli, Anisha\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"114509\",\"wid\":\"9f196ba80a870151f570fe6c08192e2d\",\"descriptor\":\"Sanjoy Naskar (114509)\"},{\"id\":\"038003\",\"wid\":\"9f196ba80a8701dd64b465b406195bab\",\"descriptor\":\"Anisha Dagli (038003)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371051\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Chennai---Fortune-Towers\/Customer-Service-Representative_R1727859\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Chennai---Fortune-Towers\/Customer-Service-Representative_R1727859\/apply\",\"job_requisition_id\":\"R1727859\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Pallavi.Lal@concentrix.com\"},\"first_name\":\"Pallavi Lal (834870)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727859\",\"wid\":\"d9c70f4e562e100540cf2c40a3140000\",\"descriptor\":\"Customer Service Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"585\",\"campaign_id\":\"33041\",\"campaign_title\":\"Advisor I, Customer Service R1727857\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Chandigarh - DLF IT, Tower E, Lvl 2\",\"address\":\"IND Chandigarh - DLF IT, Tower E, Lvl 2\",\"city\":\"Chandigarh\",\"state\":\"Chand\u012bgarh\",\"postal_code\":\"160101\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p>Essential Functions\/Core Responsibilities\u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><p>Candidate Profile\u00a0<\/p><p>\u2022 Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>Career Framework Role\u00a0<\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><b>Disclaimer\u00a0\u00a0 <\/b><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p>NOTICE: Recruitment Fraud Alert<\/p><p><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><br \/><b>Learn more: <\/b><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/a><\/p>\",\"ats_external_id\":\"R1727857\",\"location\":\"Chandigarh, Chand\u012bgarh\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-05T20:05:36.385+08:00\",\"created_at\":\"2026-05-05T20:04:34.913+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzA0MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Chandigarh---DLF-IT-Tower-E-Lvl-2\/Customer-Service-Representative_R1727857\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Chandigarh\",\"state\":\"Chand\u012bgarh\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"160101\",\"primary_location\":{\"id\":\"IN-CHA-DLFIT-03\",\"wid\":\"740544c0a47f018a7b5f828e1f11d762\",\"descriptor\":\"IND Chandigarh - DLF IT, Tower E, Lvl 2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anisha.dagli@concentrix.com\"},\"first_name\":\"Dagli, Anisha\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"114509\",\"wid\":\"9f196ba80a870151f570fe6c08192e2d\",\"descriptor\":\"Sanjoy Naskar (114509)\"},{\"id\":\"038003\",\"wid\":\"9f196ba80a8701dd64b465b406195bab\",\"descriptor\":\"Anisha Dagli (038003)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371022\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Chandigarh---DLF-IT-Tower-E-Lvl-2\/Customer-Service-Representative_R1727857\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Chandigarh---DLF-IT-Tower-E-Lvl-2\/Customer-Service-Representative_R1727857\/apply\",\"job_requisition_id\":\"R1727857\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Pallavi.Lal@concentrix.com\"},\"first_name\":\"Pallavi Lal (834870)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727857\",\"wid\":\"245d75e398f5100540ae64416c530000\",\"descriptor\":\"Customer Service Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"586\",\"campaign_id\":\"33040\",\"campaign_title\":\"Advisor I, Customer Service R1727853\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Bhubaneswar - Rajmahal MLCP 4th & 5th Flrs\",\"address\":\"IND Bhubaneswar - Rajmahal MLCP 4th & 5th Flrs\",\"city\":\"Bhubaneswar\",\"state\":\"Odisha\",\"postal_code\":\"751009\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/span><\/a><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1727853\",\"location\":\"Bhubaneswar, Odisha\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-05T20:05:36.294+08:00\",\"created_at\":\"2026-05-05T20:04:34.602+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzA0MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bhubaneshwar-Rajmahal-MLCP-4th--5th-Flrs\/Customer-Service-Representative_R1727853\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bhubaneswar\",\"state\":\"Odisha\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"751009\",\"primary_location\":{\"id\":\"IN-BHU-RAJML-01\",\"wid\":\"9cc777fc9a92100a1e9b510dfc190000\",\"descriptor\":\"IND Bhubaneswar - Rajmahal MLCP 4th & 5th Flrs\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anisha.dagli@concentrix.com\"},\"first_name\":\"Dagli, Anisha\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"114509\",\"wid\":\"9f196ba80a870151f570fe6c08192e2d\",\"descriptor\":\"Sanjoy Naskar (114509)\"},{\"id\":\"038003\",\"wid\":\"9f196ba80a8701dd64b465b406195bab\",\"descriptor\":\"Anisha Dagli (038003)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371115\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bhubaneshwar-Rajmahal-MLCP-4th--5th-Flrs\/Customer-Service-Representative_R1727853\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bhubaneshwar-Rajmahal-MLCP-4th--5th-Flrs\/Customer-Service-Representative_R1727853\/apply\",\"job_requisition_id\":\"R1727853\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Pallavi.Lal@concentrix.com\"},\"first_name\":\"Pallavi Lal (834870)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727853\",\"wid\":\"f25cec4dd3d5100540723a6dcb3e0000\",\"descriptor\":\"Customer Service Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"587\",\"campaign_id\":\"33039\",\"campaign_title\":\"Advisor I, Customer Service R1727850\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Bangalore - Manyata Blk D4, 6th Flr\",\"address\":\"IND Bangalore - Manyata Blk D4, 6th Flr\",\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"postal_code\":\"560045\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/span><\/a><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1727850\",\"location\":\"Bangalore, Karn\u0101taka\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-05T20:05:36.177+08:00\",\"created_at\":\"2026-05-05T20:04:33.434+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzAzOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---Manyata-Blk-D4-6th-Flr\/Customer-Service-Representative_R1727850\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"560045\",\"primary_location\":{\"id\":\"IN-BAN-MANYA-04\",\"wid\":\"740544c0a47f0137bbad94901f117868\",\"descriptor\":\"IND Bangalore - Manyata Blk D4, 6th Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anisha.dagli@concentrix.com\"},\"first_name\":\"Dagli, Anisha\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"114509\",\"wid\":\"9f196ba80a870151f570fe6c08192e2d\",\"descriptor\":\"Sanjoy Naskar (114509)\"},{\"id\":\"038003\",\"wid\":\"9f196ba80a8701dd64b465b406195bab\",\"descriptor\":\"Anisha Dagli (038003)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371021\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---Manyata-Blk-D4-6th-Flr\/Customer-Service-Representative_R1727850\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---Manyata-Blk-D4-6th-Flr\/Customer-Service-Representative_R1727850\/apply\",\"job_requisition_id\":\"R1727850\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Pallavi.Lal@concentrix.com\"},\"first_name\":\"Pallavi Lal (834870)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727850\",\"wid\":\"cc033325a6a31005401358b2653b0000\",\"descriptor\":\"Customer Service Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"937\",\"campaign_id\":\"18278\",\"campaign_title\":\"Team Leader, Operations R1727167\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader with Spanish\",\"street\":\"ROU Bucharest - 63-69 Dr. Iacob Felix Street\",\"address\":\"ROU Bucharest - 63-69 Dr. Iacob Felix Street\",\"city\":\"Bucharest\",\"state\":null,\"postal_code\":\"11033\",\"region\":null,\"country\":\"Romania\",\"short_description\":\"The Team Leader is responsible for overseeing a team of customer support associates handling e-commerce and technical support inquiries, ensuring high-quality service delivery, performance against KPIs, and continuous team development.\",\"long_description\":\"<div><p><b>Key Responsibilities<\/b><\/p><p><b>Operational Management<\/b><\/p><ul><li><p>Supervise the daily activities of a team of customer support associates (e-commerce &amp; technical support)<\/p><\/li><li><p>Monitor attendance, productivity, and quality in line with company policies and legal requirements<\/p><\/li><li><p>Ensure performance targets (KPIs, SLAs, customer satisfaction) are consistently met<\/p><\/li><li><p>Handle escalated customer issues and provide subject matter expertise<\/p><\/li><\/ul><p><b>Team Leadership &amp; Development<\/b><\/p><ul><li><p>Coach and mentor team members regularly (minimum weekly 1:1 sessions)<\/p><\/li><li><p>Identify performance gaps and implement improvement plans<\/p><\/li><li><p>Develop team capability through continuous feedback and coaching<\/p><\/li><li><p>Foster a positive team environment aligned with company values<\/p><\/li><\/ul><p><b>Performance &amp; Delivery<\/b><\/p><ul><li><p>Ensure team meets operational timelines and deliverables<\/p><\/li><li><p>Support prioritization and multi-tasking across workloads<\/p><\/li><li><p>Drive continuous improvement initiatives within the team<\/p><\/li><\/ul><p><b>Communication &amp; Collaboration<\/b><\/p><ul><li><p>Communicate expectations, updates, and performance feedback clearly<\/p><\/li><li><p>Organize and lead team meetings and engagement activities<\/p><\/li><li><p>Collaborate with internal stakeholders (QA, Training, Operations)<\/p><\/li><\/ul><p><\/p><p><b>Candidate Profile<\/b><\/p><p><\/p><p><b>Essential<\/b><\/p><ul><li><p>1\u20134 years of relevant experience as a Team Leader in BPO\/SSC environment<\/p><\/li><li><p>Spanish \u2013 C1 level (mandatory)<\/p><\/li><li><p>English \u2013 C1 level (mandatory)<\/p><\/li><li><p>Strong leadership skills: ability to coach, mentor, and guide a team<\/p><\/li><li><p>Ability to manage priorities, multitask, and meet deadlines<\/p><\/li><li><p>Excellent communication skills (written &amp; verbal)<\/p><\/li><li><p>Ability to work under pressure and deliver results<\/p><\/li><li><p>Technical certification (mandatory) \u2013 to be obtained\/presented within max. 20 days from start date<\/p><\/li><li><p>Highly motivated, with a strong focus on team development and performance<\/p><\/li><\/ul><p><\/p><p><b>Desirable<\/b><\/p><ul><li><p>Associate\u2019s degree (or equivalent) in a related field<\/p><\/li><li><p>Experience in e-commerce and\/or technical support environments<\/p><\/li><li><p>Experience with performance metrics (KPIs, CSAT, SLA management)<\/p><\/li><\/ul><p><\/p><p><b>Career Level Description<\/b><\/p><ul><li><p>Supervises a team of non-exempt employees handling customer support activities<\/p><\/li><li><p>Coordinates daily operations for a medium-sized line of business<\/p><\/li><li><p>Makes decisions guided by policies, procedures, and business objectives<\/p><\/li><li><p>Drives performance through coaching, mentoring, and regular feedback<\/p><\/li><li><p>Typically spends less than 20% of time on operational tasks<\/p><\/li><li><p>Responsible for handling escalations and ensuring delivery standards<\/p><\/li><\/ul><p><b>Key Competencies<\/b><\/p><ul><li><p>Leadership &amp; 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At<span>\u00a0<\/span><b>Concentrix<\/b>, there\u2019s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned<\/p><p><\/p><p><b>Disclaimer<\/b><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p><b>Concentrix is an equal opportunity<i><span>\u00a0<\/span><\/i>employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><\/div>\",\"ats_external_id\":\"R1727167\",\"location\":\"Bucharest\",\"job_type\":\"full_time\",\"salary\":\"8889\",\"salary_type\":\"monthly\",\"salary_currency\":\"RON\",\"updated_at\":\"2026-05-12T18:09:14.303+08:00\",\"created_at\":\"2026-05-05T18:04:50.419+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODI3OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Bucharest---63-69-Dr-Iacob-Felix-Street\/Team-Leader-with-Spanish_R1727167\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"46ee73c038d3101ac0b9ff152d630000\",\"descriptor\":\"Webhelp Romania SRL\",\"reference_id\":\"WRO03\",\"organization_reference_id\":\"WRO03\"},\"location\":{\"city\":\"Bucharest\",\"state\":null,\"country\":{\"wid\":\"f2e609fe92974a55a05fc1cdc2852122\",\"iso2\":\"RO\",\"iso3\":\"ROU\",\"descriptor\":\"Romania\",\"iso_numeric\":\"642\"},\"postal_code\":\"11033\",\"primary_location\":{\"id\":\"RO-BUC-FELIX-01\",\"wid\":\"dbc9f0a81910101d479e7fe4aaed0000\",\"descriptor\":\"ROU Bucharest - 63-69 Dr. Iacob Felix Street\"}},\"languages\":[\"Spanish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.harcau@concentrix.com\"},\"first_name\":\"Laza, Maria\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102627735\",\"wid\":\"c5682ed6077b10155e695519d2ae0003\",\"descriptor\":\"Maria Laza (102627735)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372159\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Bucharest---63-69-Dr-Iacob-Felix-Street\/Team-Leader-with-Spanish_R1727167\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Bucharest---63-69-Dr-Iacob-Felix-Street\/Team-Leader-with-Spanish_R1727167\/apply\",\"job_requisition_id\":\"R1727167\"}],\"organizations\":[{\"wid\":\"46ee73c038d3101ac0b9ff152d630000\",\"descriptor\":\"Webhelp Romania SRL\",\"reference_id\":\"WRO03\",\"custom_reference_id\":null,\"company_reference_id\":\"WRO03\"},{\"wid\":\"737a25f4db51101fc6bbacc34b340000\",\"descriptor\":\"W0ZOJU 3771 Huawei - Europe\",\"reference_id\":\"W0ZOJU\",\"custom_reference_id\":\"W0ZOJU\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"80767babee88101ef33fb2f412940000\",\"descriptor\":\"17486 - Hwawei - WHFR2221\",\"reference_id\":\"WHFR2221\",\"custom_reference_id\":\"WHFR2221\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ioanadiana.soare@concentrix.com\"},\"first_name\":\"Diana Soare (102565865)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727167\",\"wid\":\"3483d6bd641310053e76c4ba4efe0000\",\"descriptor\":\"Team Leader with Spanish\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1598\",\"campaign_id\":\"469\",\"campaign_title\":\"Advisor II, B2B Sales R1727940\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative (Norwegian or Swedish -speaking) Hybrid - High Tech Industry HE04\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Andalusia\",\"country\":\"Spain\",\"short_description\":\"Inside Sales Representative in Malaga (hybrid)\",\"long_description\":\"<div>\\n<div>Job Description<\/div>\\n<\/div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<p><strong>Experience the power of a game-changing career&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>Want to be part of an innovative and growing team? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as an <strong>Inside Sales Representative in Malaga (hybrid),<\/strong> you will be part of our team of game-changers who are powering the brands of the future in tech.&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong>&nbsp;<\/p>\\n<p><strong>Career growth and personal development&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>This is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>As an <strong>Inside Sales Representative<\/strong> on our team, you will:&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>- Provide expert assistance to the list of clients and partners using a consultative approach to account management&nbsp;<br \/>- Create the business environment for sustained growth on the account&nbsp;<br \/>- Develop and maintain the relationship within the account in order to maintain long term visibility of strategy, plans and competitor activity&nbsp;<br \/>- Research new sales opportunities within the existing portfolio of accounts&nbsp;<br \/>- Prepare commercial and technical service proposals - Focus on driving profitability through proactive management - Execute and achieve sales quota and targets&nbsp;<br \/>- Track, manage, and report ongoing activity relative to sales pipeline.&nbsp;<br \/>- Timely response and resolution of incoming customer or partner calls&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong>&nbsp;<\/p>\\n<p><strong>Your qualifications&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p><strong>Concentrix is a great match if you:&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>- Are proficient or bilingual in Norwegian or Swedish with intermediate English level&nbsp;<br \/>- Have a solid sales background and previous experience in Sales B2B&nbsp;<br \/>- Have strong communication skills&nbsp;<br \/>- Are achievement and goal oriented, motivated and self-starter&nbsp;<br \/>- Have previous experience working with channel&nbsp;<br \/>- Are dynamic and energetic&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>In this role, we offer benefits that help support your unique lifestyle:&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>- Full-time contract, 39 hours\/week: Monday to Friday 09:00 to 17:00&nbsp;<br \/>- Salary 21,600 euros gross\/year + up to 7,400 euros gross\/year in bonus + private medical insurance<br \/>- Friends hunting (referral) bonus&nbsp;<br \/>- Great office location in Malaga&nbsp;<br \/>- Full paid training about the company and the project you will be working on&nbsp;<br \/>- Career development program and specialized courses&nbsp;<br \/>- Opportunities for a career abroad through the International Mobility Program&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>At <strong>Concentrix<\/strong>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;&nbsp;<\/p>\\n<p><em>&nbsp;<\/em>&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer&nbsp;<\/em>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Geospatial<\/strong><strong><strong> <\/strong>Developer in Barcelona (On Site)<\/strong>, you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>As a<strong> Geospatial<\/strong><strong><strong> <\/strong>Developer <\/strong>on our team, you will:&nbsp;<\/p>\\n<ul>\\n<li>Resolve technical support cases from customers via email, chat, and web, and VC while adhering to response SLAs and maintaining a high level of customer satisfaction.<\/li>\\n<li>Reproduce customer problems to file effective bug reports and resolve issues.<\/li>\\n<li>Demonstrate strong troubleshooting skills and the ability to write clear, empathetic customer communications.<\/li>\\n<li>Contribute to product quality by consistently filing bugs and feature requests.<\/li>\\n<li>Create code samples to reproduce customer issues or demonstrate API behavior.<\/li>\\n<li>Assist teammates and other teams by answering consults and demonstrating initiative.<\/li>\\n<li>Be familiar with key documentation and consistently direct customers to the correct resources.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is a great match if you:<\/strong>&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<ul>\\n<li>Have a proficient or bilingual level of English<\/li>\\n<li>Have a technical background in web and\/or mobile development.<\/li>\\n<li>Have experience with tools such as Chrome Developer tools.<\/li>\\n<li>Have ability to create reproducible code samples.<\/li>\\n<li>Have proficiency in writing clear customer communications and structuring troubleshooting steps.<\/li>\\n<li>Have an appetite to drive change in tools and processes.<\/li>\\n<li>Can be a team player and able to work independently<\/li>\\n<li>Have HTML, CSS, Javascript experience (must have)<\/li>\\n<li>Have iOS or Android development experience (nice to have)<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong>&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:&nbsp;<\/p>\\n<ul>\\n<li>Full time 39 hours\/week permanent contract: Monday to Friday 09:00 - 18:00&nbsp;<\/li>\\n<li>Salary 22.196 euros gross\/year + up to 3.000 euros gross\/year in bonus&nbsp;+ medical insurance<\/li>\\n<li>Great location in Barcelona&nbsp;<\/li>\\n<li>Full paid training on the company and the project you'll be working on&nbsp;<\/li>\\n<li>Career development programs and specialized courses&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<strong>Experience the best version of you!<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Google - WHSBTSPAIN128\",\"reference_id\":\"WHSBTSPAIN128\",\"custom_reference_id\":\"WHSBTSPAIN128\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"robertojose.farina@concentrix.com\"},\"first_name\":\"Roberto Farina (102538710)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727851\",\"wid\":\"68db54a628611005408cd793792f0000\",\"descriptor\":\"Geospatial Developer (English -speaking) - On-site GM01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"251\",\"campaign_id\":\"549\",\"campaign_title\":\"German | Customer Service | Athens | Customer Care Consultant (German Ad)\",\"campaign_type\":\"job_application\",\"job_title\":\"German Speaking Customer Care Consultant (m\/w\/d)\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":\"Attika\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><span data-contrast=\\\"auto\\\">Stellenbeschreibung<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Wir suchen einen <strong>Customer Care Consultant (m\/w\/d)<\/strong> zur professionellen Betreuung von Kunden in einem dynamischen E-Commerce- und Technologieumfeld.&nbsp;<\/span><span data-contrast=\\\"auto\\\">Werde<\/span><span data-contrast=\\\"auto\\\">&nbsp;Teil unseres <strong>#GameChangers-Teams in Griechenland <\/strong>und&nbsp;<\/span><span data-contrast=\\\"auto\\\">bringe<\/span><span data-contrast=\\\"auto\\\">&nbsp;<\/span><span data-contrast=\\\"auto\\\">deine<\/span><span data-contrast=\\\"auto\\\">&nbsp;Kommunikationsst&auml;rke in einem internationalen Umfeld ein.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong>Warum&nbsp;du&nbsp;bei uns arbeiten&nbsp;solltest&nbsp;<\/strong><\/p>\\n<p><span data-contrast=\\\"auto\\\">Du&nbsp;bist<\/span><span data-contrast=\\\"auto\\\">&nbsp;begeistert davon, au&szlig;ergew&ouml;hnliche Kundenerlebnisse zu schaffen und Kunden dabei zu helfen, die passenden L&ouml;sungen zu finden? Dann&nbsp;<\/span><span data-contrast=\\\"auto\\\">werde Teil<\/span><span data-contrast=\\\"auto\\\">&nbsp;unseres offenen, multikulturellen <strong>#GameChangers-Teams bei Concentrix Griechenland<\/strong> und&nbsp;<\/span><span data-contrast=\\\"auto\\\">setze&nbsp;deine<\/span><span data-contrast=\\\"auto\\\">&nbsp;Deutschkenntnisse in einem modernen, schnelllebigen Umfeld ein.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Kein Tag ist wie der andere &ndash;&nbsp;<\/span><span data-contrast=\\\"auto\\\">du&nbsp;schaff<\/span><span data-contrast=\\\"auto\\\">st&nbsp;wertvolle und nachhaltige Kundenerlebnisse f&uuml;r eine Vielzahl von Kunden und einige der weltweit bekanntesten Marken.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong>Deine&nbsp;Aufgaben:&nbsp;<\/strong><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"7\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Professionelle und effiziente Bearbeitung von eingehenden Anrufen und Chat-Anfragen<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"7\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Analyse und Bewertung der Kundenbed&uuml;rfnisse zur Sicherstellung einer hohen Zufriedenheit<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"7\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Aufbau vertrauensvoller Kundenbeziehungen durch offene und interaktive Kommunikation<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"7\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Bereitstellung von korrekten, vollst&auml;ndigen und zeitnahen Informationen mithilfe geeigneter Tools und Methoden<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"7\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Erreichung individueller und teambezogener Leistungsziele, einschlie&szlig;lich Call-Quoten<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"7\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Pflege und Dokumentation von Kundeninteraktionen, Bearbeitung von Konten und Ablage von Unterlagen<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"7\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Konsequente Einhaltung aller Kommunikationsrichtlinien, Prozesse und internen Vorgaben<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong>Dein&nbsp;Profil:&nbsp;<\/strong><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"8\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Flie&szlig;ende Deutschkenntnisse<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"8\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Erfahrung im Kundenservice oder als Client Service Representative<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"8\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Starke Kundenorientierung und Verst&auml;ndnis f&uuml;r unterschiedliches Kundenverhalten<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"8\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Klare, professionelle Kommunikationsweise sowie Probleml&ouml;sungs- und aktives Zuh&ouml;ren-F&auml;higkeiten<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"8\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Sehr gute schriftliche Kommunikationsf&auml;higkeiten<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"8\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">F&auml;higkeit zu Multitasking, Priorisierung und Arbeiten in einem dynamischen, zielorientierten Umfeld<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"8\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Hohes Verantwortungsbewusstsein und Stolz auf die eigene Leistung und deren Beitrag zum Unternehmenserfolg<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong>Was wir bieten:&nbsp;<\/strong><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"9\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Unbefristeter Arbeitsvertrag<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"9\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Attraktives Verg&uuml;tungspaket (14 Geh&auml;lter pro Jahr)<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"9\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">10 % monatlicher Leistungsbonus<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"9\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">T&auml;gliche Verpflegungspauschale &uuml;ber die Up Hellas Mastercard<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"9\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Private Krankenversicherung inkl. Zahnzusatzversicherung<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"9\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Internationale Karrierem&ouml;glichkeiten &uuml;ber das Concentrix International Mobility Program<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"9\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Mitarbeiterevents<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"9\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Kostenloses Fitnessstudio, Wellbeing-Aktivit&auml;ten und ein Dachkino mit Blick auf die Akropolis<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"9\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Gemeinsame Mittagspausen in unserem neuen Restaurant<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-contrast=\\\"auto\\\">Du&nbsp;teilst<\/span><span data-contrast=\\\"auto\\\">&nbsp;unsere Werte Anerkennung, Integrit&auml;t, Zusammenhalt und Engagement und&nbsp;<\/span><span data-contrast=\\\"auto\\\">m&ouml;chte<\/span><span data-contrast=\\\"auto\\\">st&nbsp;gemeinsam mit uns den &bdquo;Wow-Effekt&ldquo; schaffen? Entscheidend ist weniger&nbsp;<\/span><span data-contrast=\\\"auto\\\">dein<\/span><span data-contrast=\\\"auto\\\">&nbsp;beruflicher Hintergrund als vielmehr&nbsp;<\/span><span data-contrast=\\\"auto\\\">deine<\/span><span data-contrast=\\\"auto\\\">&nbsp;Motivation und Pers&ouml;nlichkeit, die&nbsp;<\/span><span data-contrast=\\\"auto\\\">dich<\/span><span data-contrast=\\\"auto\\\">&nbsp;zu einem wertvollen Teil unserer offenen Community machen.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><em><span data-contrast=\\\"auto\\\">Bitte&nbsp;<\/span><\/em><em><span data-contrast=\\\"auto\\\">beachte:<\/span><\/em><em><span data-contrast=\\\"auto\\\">&nbsp;Nicht-EU-B&uuml;rger ben&ouml;tigen eine g&uuml;ltige Arbeitserlaubnis f&uuml;r Griechenland.<\/span><\/em><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\"><strong>Concentrix Griechenland<\/strong> ist ein Arbeitgeber der Chancengleichheit.<\/span>&nbsp;<br \/><span data-contrast=\\\"auto\\\">Vielfalt wird als zentrale St&auml;rke betrachtet &ndash; unabh&auml;ngig von Geschlecht, Alter, Religion, ethnischer Herkunft oder anderen gesetzlich gesch&uuml;tzten Merkmalen.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"58641183\",\"location\":\"Athens, Attika\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-08T12:45:30.751+03:00\",\"created_at\":\"2026-05-05T13:09:07.905+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDk?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":\"\",\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1600\",\"campaign_id\":\"462\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1727811\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Customer Representative (French - speaking) On-site TR05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p>Are you <b>passionate about fashion<\/b>, obsessed with exceptional customer experience, and eager to represent a global luxury brand?<br \/>\u00a0<\/p><p>Leader in premium fashion and lingerie, is looking for a <b>Fashion Customer Representative<\/b> who embodies confidence, style, and a true customer-first mindset. This is your chance to become the voice of a brand that inspires women worldwide\u2014every interaction, every solution, every moment.<\/p><p><\/p><p><b>Why You\u2019ll Love Working with Us<\/b><\/p><p><\/p><p>At Concentrix, you won\u2019t just answer questions \u2014 you\u2019ll create memorable experiences, guide customers through our exquisite products, and become a true Brand Ambassador.<\/p><p><br \/>Expect a dynamic, supportive environment where your passion for fashion, communication, and customer care becomes your superpower.<\/p><p><\/p><p><b>Your Day-to-Day: <\/b><\/p><p>- Deliver exceptional customer support through phone, email, chat, and digital channels<\/p><p>- Provide pre- and post-sales guidance, ensuring every customer feels valued and understood<\/p><p>- Maintain expert knowledge of products and collections<\/p><p>- Log and manage all interactions within our systems, meeting SLA and quality standards<\/p><p>- Escalate issues as needed to ensure seamless customer satisfaction<\/p><p>- Collaborate with Team Leaders, support teammates, and attend regular meetings<\/p><p>- Represent the brand spirit in every interaction \u2014 confident, elegant, and customer-obsessed<\/p><p><\/p><p><b>What You Bring to the Team:<\/b><\/p><p><\/p><p>- C2 French and advanced English skills<\/p><p>- Experience in customer service, ideally within a Contact Centre environment<\/p><p>- Strong communication skills \u2014 written, verbal, warm, and professional<\/p><p>- Ability to build rapport quickly and show genuine empathy<\/p><p>- Organized, reliable, and able to prioritize in a fast-paced environment<\/p><p>- Able to navigate decisions with both customer needs and brand guidelines in mind<\/p><p>- Proactive, positive, and adaptable \u2014 a true \u201ccan-do\u201d mindset<\/p><p>- Passion for fashion, styling, and helping customers feel their best<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/p><p><\/p><p>- Full-time 39 hours\/week temporary contract<\/p><p>- Rotative shifts between Monday - Saturday 9:00 to 18:00<br \/>- Salary 19,600 euros gross\/year &#43; up to 1,800 euros gross\/year in bonus \u00a0<br \/>- Great office location in Barcelona \u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses \u00a0<br \/>\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<br \/><span>R1727811 <\/span><\/p>\",\"ats_external_id\":\"R1727811\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-11T01:59:06.965+02:00\",\"created_at\":\"2026-05-05T12:04:56.472+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjI?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjI\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Sales Development Representative in Porto, Portugal (On-Site)<\/strong>&nbsp;you will act as a Sales Agent for one of our clients with a focus on understanding our customer needs and persistence on following up with leads and converting them into sales.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Selling premium insurance for a world renowned brand to existing and new customers<\/li>\\n<li>Being a loyal advocate for the brand supporting customers to understand the benefits of the insurance services available<\/li>\\n<li>Able to give piece of mind and security to loyal and new customers<\/li>\\n<li>Excellent motivation, high work ethics and a constant desire to not give up<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Portuguese (written and oral) and fluent in English (B2)<\/li>\\n<li>Prior experience on outbound sales, D2D, contact center or BPO<\/li>\\n<li>Resilience to objections and ability to overcome customer concerns and to work in a target-driven environment<\/li>\\n<li>Ability to engage customers in a friendly and professional manner, build rapport and establish trust<\/li>\\n<li>Strong persuasion and negotiation skills to effectively convince customers to purchase insurance<\/li>\\n<li>Ability to self motivate<\/li>\\n<li>Empathy and patience to understand customer needs and provide appropriate solutions<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2646445816\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-06T09:51:41.258+01:00\",\"created_at\":\"2026-05-05T11:26:36.032+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OTY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1686\",\"campaign_id\":\"909\",\"campaign_title\":\"GTM \/ CH \/ WAL \/ Ikea \/ German-Italian\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater (m\/w\/d) - schwedischer Einrichtungskonzern - (befristet f\u00fcr 6 Monate)\",\"street\":\"Richtistrasse 5\",\"address\":\"Richtistrasse 5\",\"city\":\"Wallisellen\",\"state\":\"Z\u00fcrich\",\"postal_code\":\"8304\",\"region\":\"Z\u00fcrich\",\"country\":\"Switzerland\",\"short_description\":\"Bewirb dich jetzt! Deutsch-Italienischer Support!\",\"long_description\":\"<p><strong>Power&nbsp;your&nbsp;game-changing&nbsp;career&nbsp;<\/strong><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Du suchst einen Job, der zu dir und deinem Leben passt?<\/span><\/strong><span data-contrast=\\\"none\\\">\u202fDann ist diese Stelle genau das Richtige f&uuml;r dich.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">In dieser Position als\u202f<\/span><strong><span data-contrast=\\\"none\\\">Kundenberater (m\/w\/d) f&uuml;r einen schwedischen Einrichtungskonzern<\/span><\/strong><span data-contrast=\\\"none\\\">\u202fbist du der erste Ansprechpartner bei unterschiedlichen telefonischen Kundenanfragen aus dem Telekommunikationsbereich.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Und zwar mit folgenden Rahmenbedingungen:<br \/><\/span><\/strong><span data-contrast=\\\"none\\\">Start zum 15.06.2026 | Pensum 100% | Standort Wallisellen ZH - hybrid-Modell m&ouml;glich |&nbsp;<\/span><span data-contrast=\\\"auto\\\">Montag -&nbsp;Samstag von 08:30 - 17:30 Uhr&nbsp;| Supportsprachen:&nbsp;Deutsch&nbsp;und\/oder&nbsp;Italienisch und&nbsp;Schweizerdeutsch | Inbound | befristet f&uuml;r 6 Monate - Option auf Verl&auml;ngerung<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Das l&auml;sst sich mit deinem Alltag vereinbaren?\u202fPerfekt!\u202f<\/span><\/strong><span data-contrast=\\\"none\\\">Dann sind wir jetzt dran - lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places&nbsp;to&nbsp;Work&ldquo; sind der Beweis daf&uuml;r.<\/span>&nbsp;<\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Deine Aufgaben<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Als\u202f<\/span><strong><span data-contrast=\\\"none\\\">Servicemitarbeiter (m\/w\/d)<\/span><\/strong><span data-contrast=\\\"none\\\">\u202fin unserem Team wirst du:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"185\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"none\\\">Kundenanfragen und -w&uuml;nsche bearbeiten<\/span><\/strong><span data-contrast=\\\"none\\\">\u202fund je nach Bedarf und Situation darauf reagieren.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"185\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">&Uuml;ber unterschiedliche Kan&auml;le (z.B. per\u202fTelefon oder per Mail) mit den Kunden kommunizieren, um ein\u202f<\/span><strong><span data-contrast=\\\"none\\\">optimales Kundenerlebnis<\/span><\/strong><span data-contrast=\\\"none\\\">\u202fzu gew&auml;hrleisten.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"185\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Dich mit unterschiedlichen Anliegen des Kunden im Bereich\u202f<\/span><strong><span data-contrast=\\\"none\\\">M&ouml;bel und Einrichtung<\/span><\/strong><span data-contrast=\\\"none\\\">\u202fauseinandersetzen und bei\u202f<\/span><strong><span data-contrast=\\\"none\\\">Reklamationen<\/span><\/strong><span data-contrast=\\\"none\\\">\u202feine passende L&ouml;sung anbieten.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"185\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"none\\\">Individuelle Produktberatung<\/span><\/strong><span data-contrast=\\\"none\\\">\u202fdurchf&uuml;hren, durch die du nicht nur Bestellungen generierst, sondern&nbsp;<\/span><span data-contrast=\\\"auto\\\">echte&nbsp;<\/span><span data-contrast=\\\"none\\\">Bed&uuml;rfnisse unserer Kunden erf&uuml;llst.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"185\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Sobald der Kunde gl&uuml;cklich ist, die Kommunikation\u202f<\/span><strong><span data-contrast=\\\"none\\\">in der Kundendatenbank dokumentieren<\/span><\/strong><span data-contrast=\\\"none\\\">.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-contrast=\\\"none\\\">\u202f<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<br \/><\/span><strong><span data-contrast=\\\"none\\\">Dein Profil<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Concentrix&nbsp;passt perfekt zu dir, wenn du:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"186\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Die folgenden Anforderungen&nbsp;erf&uuml;llst:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li style=\\\"list-style-type: none;\\\">\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"o\\\" data-font=\\\"Courier New\\\" data-listid=\\\"186\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Courier New&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;o&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"2\\\"><strong><span data-contrast=\\\"auto\\\">Du hast sehr gute Deutsch- und\/oder&nbsp;Italienischkenntnisse<\/span><\/strong><strong><span data-contrast=\\\"none\\\">\u202f<\/span><\/strong><span data-contrast=\\\"none\\\">in Wort und Schrift.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li style=\\\"list-style-type: none;\\\">\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"o\\\" data-font=\\\"Courier New\\\" data-listid=\\\"186\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Courier New&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;o&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"none\\\">Du sprichst\u202f<\/span><strong><span data-contrast=\\\"none\\\">Schweizerdeutsch<\/span><\/strong><span data-contrast=\\\"none\\\">.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"186\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Eine starke\u202f<\/span><strong><span data-contrast=\\\"none\\\">Kunden- und Serviceorientierung&nbsp;hast<\/span><\/strong><span data-contrast=\\\"none\\\">, die es dir erm&ouml;glicht, Kundenbed&uuml;rfnisse zu erkennen und gezielt zu erf&uuml;llen.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"186\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Die\u202f<\/span><strong><span data-contrast=\\\"none\\\">Servicezeiten<\/span><\/strong><span data-contrast=\\\"none\\\">\u202f(<\/span><span data-contrast=\\\"auto\\\">Montag - Samstag von 08:30 - 17:30 Uhr)<\/span><strong><span data-contrast=\\\"none\\\">\u202fflexibel abdecken\u202f<\/span><\/strong><span data-contrast=\\\"none\\\">kannst.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"186\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"none\\\">Motiviert&nbsp;bist, deine Ziele zu erreichen\u202f<\/span><\/strong><span data-contrast=\\\"none\\\">und den Erfolg&nbsp;<\/span><span data-contrast=\\\"auto\\\">deines&nbsp;<\/span><span data-contrast=\\\"none\\\">Unternehmens aktiv mitzugestalten.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"186\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"none\\\">Selbstst&auml;ndig und im Team erfolgreich arbeitest.<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-contrast=\\\"none\\\">Idealerweise hast du:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"187\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Bereits Erfahrung im\u202f<\/span><strong><span data-contrast=\\\"none\\\">Kundenservice,&nbsp;<\/span><\/strong><strong><span data-contrast=\\\"auto\\\">im Detailhandel, <\/span><\/strong><strong><span data-contrast=\\\"none\\\">in der Kundenberatung, als Servicekraft in der Gastronomie oder im Hotelgewerbe.<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"none\\\">Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/span><\/strong><span data-contrast=\\\"none\\\">\u202fAuch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Unsere Benefits<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"188\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Du verdienst ein branchen&uuml;bliches Gehalt mit zus&auml;tzlichen\u202f<\/span><strong><span data-contrast=\\\"none\\\">attraktiven Verkaufspr&auml;mien.<\/span><\/strong><\/li>\\n<li><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><span data-contrast=\\\"none\\\">Wir bieten dir ein\u202f<\/span><strong><span data-contrast=\\\"none\\\">hybrides Arbeitsmodell<\/span><\/strong><span data-contrast=\\\"none\\\">: Nach der Einarbeitung kannst du nach Absprache bis zu 50% mobil von zu Hause aus arbeiten.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"188\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Zus&auml;tzlich erh&auml;ltst du&nbsp;<\/span><span data-contrast=\\\"auto\\\">regelm&auml;ssige\u202f<\/span><strong><span data-contrast=\\\"none\\\">Coachings, Fresh-Ups&nbsp;und Aufbautrainings<\/span><\/strong><span data-contrast=\\\"none\\\">, die dir auch im privaten Bereich von Nutzen sind.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"188\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\">Wir legen viel Wert auf interne\u202f<strong><span data-contrast=\\\"none\\\">Weiterbildungs- und Karrierem&ouml;glichkeiten\u202f<\/span><\/strong><span data-contrast=\\\"none\\\">und das sogar weltweit.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"188\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\">Wir bieten ein\u202f<strong><span data-contrast=\\\"none\\\">modernes und angenehmes Arbeitsumfeld\u202f<\/span><\/strong><span data-contrast=\\\"none\\\">in einem motivierten Team.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"188\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\">Eine Vielzahl an\u202f<strong><span data-contrast=\\\"none\\\">Mitarbeiter-Rabatten<\/span><\/strong><span data-contrast=\\\"none\\\">, speziell von&nbsp;Concentrix&nbsp;mit namhaften Partnern verhandelt.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"none\\\">Du willst mit uns durchstarten?<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.\u202f<\/span><strong><span data-contrast=\\\"none\\\">Bewirb dich noch heute<\/span><\/strong><span data-contrast=\\\"none\\\">\u202f&uuml;ber unser Online-Formular und finde heraus, warum&nbsp;Concentrix&nbsp;f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Du hast noch Fragen?<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 0 78 220 78 49 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Dein zuk&uuml;nftiger Arbeitsort<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Concentrix&nbsp;Schweiz AG\u202f<\/span>&nbsp;<br \/><span data-contrast=\\\"none\\\">Richtistrasse&nbsp;5, CH-8304 Wallisellen<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Internes Stellenk&uuml;rzel: R1586320<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Concentrix\u202fsetzt sich f&uuml;r Chancengleichheit ein\u202f<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><em><span data-contrast=\\\"none\\\">Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/span><\/em><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Arbeitserlaubnis\u202f<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Gem&auml;ss schweizerischem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in der Schweiz verf&uuml;gen.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">#EMEACNX<\/span>&nbsp;<br \/><span data-contrast=\\\"none\\\">#AGENTCNX<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"3522142662\",\"location\":\"Wallisellen, Z\u00fcrich\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T08:24:01.594+02:00\",\"created_at\":\"2026-05-05T10:18:57.907+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MDk?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MDk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"temporary\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1601\",\"campaign_id\":\"459\",\"campaign_title\":\"Advisor II, Customer Service - Bilingual R1727555\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Danish-speaking) - On site - Media Industry BP01\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p>Er du skarp til at levere kundeservice og har du sans for mersalg? Bliv kundeservicer\u00e5dgiver for Bonnier i Malaga!\u00a0<\/p><p><\/p><p>I vores Bonnier afdeling i <b>Benalmadena <\/b>st\u00e5r vi for serviceoplevelsen til vores glade abonnementer. Vi er et af Nordens mest kendte mediebrands...\u00a0<\/p><p>Blandt andet Illustreret Videnskab, Historie, og Bo Bedre. Vi har fokus p\u00e5 specialmedier, og vi l\u00f8ser vores kunders udfordringer, samt skr\u00e6ddersyer specialtilbud for at forbedre deres oplevelse.\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Din prim\u00e6re arbejdsopgave som kundeservecemedarbejder vil v\u00e6re, at h\u00e5ndtere indg\u00e5ende opkald fra kunder, hvor du bl.a hj\u00e6lper med leverance, betaling samt diverse l\u00f8sninger. Det er vigtigt, at du lytter til vores kunder. Du skal v\u00e6re nysgerrig omkring indholdet i vores blade, for at v\u00e6re s\u00e5 proaktiv og im\u00f8dekommende som muligt. Vi bel\u00f8nner vores trofaste kunder med skr\u00e6ddersyede tilbud, hvilket du skal f\u00f8le, som noget helt naturligt.\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>\u00d8nsker du en arbejsdag indenfor kundeservice, hvor hver dag er forskellig?\u00a0\u00a0\u00a0\u00a0<\/p><p>Medens du ikke h\u00e5ndterer indg\u00e5ende opkald samt diverse kontoropgaver, s\u00e5 vil der v\u00e6re tid til, at du fordyber dig i Bonniers produkter. Det er en stor del af rollen, at man besidder en nysgerrighed og nyder at l\u00e6se de mange forskellige magasiner. Vi holder os ikke til drejeb\u00f8ger samt manuskripter, s\u00e5 man skal v\u00e6re kreativ for at hj\u00e6lpe kunden bedst muligt.\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Du vil blive en del af et lille, kompetent, og hyggeligt team, hvor der altid er god stemning! Du vil udvikle dine kommunikative kompetencer og samtidig opn\u00e5 en bred viden. Vi p\u00e5sk\u00f8nner altid et godt stykke arbejde. Vi s\u00f8rger for du bliver udfordret i rollen. Kvaliteten af dit arbejde vil direkte afspejles af afdelingens og din individuelle m\u00e5l, og vi vil altid hj\u00e6lpe hinanden med at levere god service. Du har mulighed for selv at p\u00e5virke din l\u00f8n gennem provision!\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Du skal have interesse for mersalg til vores trofaste kunder, s\u00e5 de ikke g\u00e5r glip af vores gode tilbud.\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Som person er du en...\u00a0<\/p><p>-\u00a0 som \u00f8nsker at give den bedste kundeserviceoplevelse\u00a0<\/p><p>-\u00a0 der str\u00e6ber efter resultater \u2013 du er engageret, ambiti\u00f8s, og m\u00e5lrettet omkring dit arbejde\u00a0<\/p><p>-\u00a0 som nyder at t\u00e6nke logisk, ud af boksen, og tager gerne imod en udfordring\u00a0<\/p><p>-\u00a0 du taler og skriver flydende dansk, samt kundskab i engelsk korrespondance\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Vi tilbyder uddannelsesprogram inden for salg, kundepleje og personlig udvikling og...\u00a0<\/p><p>- Attraktiv l\u00f8npakke med grundl\u00f8n og provision uden tag\u00a0<\/p><p>- Betalt tr\u00e6ning gennem hele forl\u00f8bet, samt mentorforl\u00f8b i de f\u00f8rste 3 m\u00e5neder\u00a0<\/p><p>- Mulighed for selv at forme din karriere hos Webhelp\u00a0<\/p><p>- Et modent og seri\u00f8st team i hjertet af Benalm\u00e1dena\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Mulighed for at arbejde hjemmefra i Spanien en del af arbejdstiden efter opl\u00e6ringsperioden.\u00a0<\/p><p>\u00a0\u00a0<\/p><p>START: Tiltr\u00e6delse hurtigst muligt\u00a0<\/p><p>\u00a0\u00a0<\/p><p>ARBEJDSTIDER: Mandag-Torsdag 9-17 og Fredag 9-16 (39 timer \/ uge). 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.   \\n\\n  \\n\\nIf you\u2019re looking to grow and be inspired, as a Fashion Support Consultant in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in Fashion.   \\n\\n  \\n\\nCareer growth and personal development   \\n\\n  \\n\\nThis is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.   \\n\\n  \\n\\nWhat you will do in this role   \\n\\n  \\n\\nIn everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.   \\n\\n  \\n\\nAs a Fashion Support Consultant on our team, you will:   \\n\\n  \\n\\n- Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users\u2019 demands \\n- Log call details onto call management systems and provide response and resolution within SLA \\n- Maintain service and product knowledge and expertise associated with applications specific to individual customers. \\n\\n  \\n\\nYour qualifications   \\n\\n  \\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.   \\n\\n  \\n\\nConcentrix is a great match if you:   \\n\\n  \\n\\n- Are proficient or bilingual in Italian plus an advanced level English or Spanish\\n- Have good disposition to work in a customer service environment \\n- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need \\n- Can take ownership of, and progress calls to resolution or to escalate call to resolution \\n\\n  \\n\\nIt will be a plus if you have: \\n \\n- Have working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration is a plus \\n\\n  \\n\\nDon\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.   \\n\\n  \\n\\nWhat\u2019s in it for you   \\n\\n  \\n\\nWe challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.   \\n\\n  \\n\\nIn this role, we offer benefits that help support your unique lifestyle:   \\n\\n  \\n\\n- 39 hours\/week temporary contract: Monday to Friday 09:00 to 18:00 \\n- Salary 18.978 euros gross\/year + up to 1.200 euros gross\/year in bonus \\n- Central location in Barcelona \\n- Bring-a-friend (referral) bonus opportunities \\n- Full paid training on the company and the project you'll be working on \\n- Career development programs and specialized courses \\n\\n  \\n\\nExperience the best version of you!   \\n\\n  \\n\\nAt Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.   \\n\\n  \\n\\nIf all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d   \\n\\n  \\n\\nConcentrix is an equal opportunity employer\",\"long_description\":\"<div><\/div><div><div><div><div><div><div><div><div><div><p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Ready to ditch the ordinary and embrace the extraordinary? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Fashion Support Consultant in Barcelona (On-site),<\/b> you will be part of our team of game-changers who are powering the brands of the future in Fashion.\u00a0\u00a0\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>As a <b>Fashion Support Consultant<\/b> on our team, you will:\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>- Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users\u2019 demands\u00a0<br \/>- Log call details onto call management systems and provide response and resolution within SLA\u00a0<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers.\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>Your qualifications\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>- Are proficient or bilingual in Italian plus an advanced level English\u00a0<br \/>- Have good disposition to work in a customer service environment\u00a0<br \/>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<br \/>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>It will be a plus if you have:<\/b>\u00a0<br \/>\u00a0<br \/>- Have working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration is a plus\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. 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Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0<\/p><p><i>\u00a0<\/i>\u00a0<\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Hybrid\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"The People Solutions Generalist I is responsible for evaluating, analyzing, implementing, and administering Human Resources programs and working with key stakeholders to build a relationship of trust, ensuring alignment between Human Resources strategy and overall business objectives.\",\"long_description\":\"<p>Experience the power of a game-changing career<\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a People Solutions Generalist in Barcelona, you will be part of our team of game-changers supporting our people strategy and helping drive a high-performing organization.<\/p><p><\/p><p>What you will do in this role<\/p><p><\/p><ul><li>Manage and support end-to-end employee lifecycle processes, guiding managers and employees on People-related topics and policies.<\/li><li>Act as a trusted partner to managers by providing HR consulting on performance management, employee relations, compensation, and talent development.<\/li><li>Handle day-to-day employee queries and concerns, coordinating with internal and external stakeholders to ensure timely resolution.<\/li><li>Analyze and report on HR metrics and trends, creating clear insights to support decision-making and continuous improvement.<\/li><li>Maintain accurate employee records and HR documentation in HRIS systems, ensuring compliance with company policies and local labor laws.<\/li><li>Support employee engagement initiatives, HR projects, and process improvements, while reinforcing company values and contributing to a positive work environment.<\/li><\/ul><p><\/p><p>Your qualifications<\/p><p><\/p><ul><li>2\u20134 years of experience in Human Resources or a similar role.<\/li><li>University degree in Human Resources, Labor Relations, or related field is preferred.<\/li><li>Working knowledge of labor relations and local employment legislation.<\/li><li>Fluent Spanish and English (written and spoken).<\/li><li>Strong communication, organization, and stakeholder management skills.<\/li><li>Proactive, detail-oriented, and able to multitask, prioritize, and work effectively under pressure; proficient in Microsoft Office tools.<\/li><\/ul><p><\/p><p>What\u2019s in it for you<\/p><p><\/p><ul><li>Full-time 39 hours\/week \u2013 permanent contract Monday to Friday from 9:00 to 18:00<\/li><li>Great location in Barcelona<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs and specialized courses<\/li><\/ul><p><\/p><p>Experience the best version of you!<\/p><p><\/p><p>If this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Top 8 Important Skills:<\/b><\/p><p><b>Strategic Planning<\/b>\u00a0- Ability to lead business case identification and prioritize initiatives. <b>Stakeholder Engagement<\/b>\u00a0- Engage with business and IT stakeholders to track progress and optimize strategies. <b>Change Management<\/b>\u00a0- Facilitate readiness assessments and develop action plans. <b>Training Development<\/b>\u00a0- Design training curricula and certification materials. <b>Communication<\/b>\u00a0- Produce comprehensive communication and engagement plans. <b>Data Analysis<\/b>\u00a0- Design and interpret adoption analytics and KPIs. <b>Feedback &amp; Support<\/b>\u00a0- Implement feedback mechanisms and support systems. <b>Value Measurement<\/b>\u00a0- Measure adoption success and drive value realization.<\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><ul><li><p>Lead business case identification and prioritization based on impact, feasibility, and alignment with organizational goals.<\/p><\/li><li><p>Shape and execute enterprise-level Copilot adoption strategies that align with business priorities and transformation goals.<\/p><\/li><li><p>Facilitate structured readiness assessments to evaluate organizational, skilling, and enablement maturity and recommend practical action plans.<\/p><\/li><li><p>Develop and support execution of skilling, enablement, and internal communications strategies to drive user engagement and adoption.<\/p><\/li><li><p>Engage business and IT stakeholders to monitor progress, track value, and optimize adoption strategies based on feedback and usage signals.<\/p><\/li><li><p>Apply Microsoft frameworks and tools to facilitate structured reviews, value realization planning, and success measurement<\/p><\/li><\/ul><p><\/p><p><b>Core Consulting Competencies<\/b><\/p><ul><li><p>7\u201310&#43; years in enterprise ACM with Microsoft 365; 2&#43; years in short-format consulting (workshops\/accelerators).<\/p><\/li><li><p>Demonstrated ability to produce assets same-day: backlogs, labs, comms, KPI scaffolds.<\/p><\/li><li><p>Ability to rapidly scope and tailor engagement set to constraints (time, role mix, data access).<\/p><\/li><li><p>Multi-industry exposure; comfort switching contexts multiple times per week.<\/p><\/li><li><p>Facilitate exec and practitioner discussions; keep decisions moving with visible timers, parking lot, and a decision log.<\/p><\/li><li><p>Facilitation &amp; objection handling: Convert \u201cAI fear\/quality\/safety\u201d into experiments with owners and dates; keep rooms outcome focused.<\/p><\/li><\/ul><p><\/p><p><b>Required Qualifications<\/b><\/p><ul><li><p>5&#43; years of experience in enterprise consulting, 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eligibility.<\/p><p><\/p><p><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1725978\",\"location\":\"Mexico City\",\"job_type\":\"full_time\",\"salary\":\"66664\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-05-12T02:05:16.908+08:00\",\"created_at\":\"2026-05-05T00:07:20.759+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODI1OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Change-Management-AI-Adoption-Expert---Bilingual_R1725978\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Program 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2AT\",\"region\":null,\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"We're Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.\\nThe Account Executive plays a key role with the Go-to-Market organization managing specific accounts on a day-to-day basis. Reporting directly to the Sector Portfolio* Leader, the Account Executive is responsible for developing, nurturing and retaining client relationships.\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p>The Account Executive plays a key role with the Go-to-Market organization managing specific accounts on a day-to-day basis. Reporting directly to the Sector Portfolio* Leader, the Account Executive is responsible for developing, nurturing and retaining client relationships.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p><b>Sector Knowledge and Expertise:<\/b><br \/>- Demonstrates a clear understanding of client\u2019s business, its objectives, strategy and industry where they operate. Supports the Portfolio Leader in the development of portfolio\/sector strategy.<br \/>- Demonstrates a strong knowledge of BPO and Technical Services associated with their allocated accounts and industry sector.<br \/>- Leverages expertise and communication skills to speak at forums both internally and externally.<\/p><p><\/p><p><b>Account Management and Business Growth:<\/b><br \/>- Builds and maintains strong, long-term relationships with assigned clients. These relationships should reflect coverage of the client\u2019s comprehensive buyer personas, including but not limited to the CIO, CMO, CTO and CXO ensuring a partnership charter with their team.\u00a0<br \/>- Develops sustainable and profitable strategic account plan that addresses whitespace planning, cross-selling and up-selling opportunities and incorporates the full extent of Concentrix services. Ensures Financial KPIs (revenue, new business signings, gross margin) are met, maximizes the share of TAM (total addressable market) within client(s).<br \/>- Ensures clients fully benefit from Concentrix Technology offer (internal and Technology Partnerships). Aligns Concentrix Technology solutions with client\u2019s business opportunities and strategy.\u00a0<br \/>- Installs collaboratively the necessary account governance with the client and manages this governance framework in accordance with the account needs and contractual obligations.<br \/>- Demonstrates the gravitas and maturity to engage and hold the attention of the C-Level within the account.<br \/>- Proactive Risk Management: mitigating financial, competitive, and technological threats.<br \/>- Achieves exceptional client satisfaction including fulfilling all contractual obligations while providing robust, tailored solutions to effectively address and exceed client expectations. Works closely with Client Success, Practices, Catalyst, etc. to ensure consistent, high quality service delivery. Drives development and monitoring of improvement plans if required.<br \/>- Acts as the first point of escalation for clients, addressing inquiries, resolving issues, and providing regular updates, escalating to Portfolio Leaders when necessary.<br \/>- Analyzes market trends and client data to identify growth opportunities and makes informed recommendations to the client.<br \/>- Assists Portfolio Leaders and Sector Leads in developing and executing Portfolio and Sector growth strategies and meeting business objectives.<\/p><p><\/p><p><b>Collaboration and Coordination:<\/b><br \/>- Works closely with Portfolio Leaders, Sector Leads, and other internal teams to align account activities with overall business goals.<br \/>- Leverages internal resources and expertise to deliver high-value and profitable solutions to clients.<br \/>- Collaborates with the broader account team by sharing insights, best practices, and assisting with account-related tasks.<\/p><p><\/p><p><b>Reporting and Analytics:<\/b><br \/>- Monitors and reports on account performance, tracking key metrics, and reports on progress to Portfolio Leaders.<br \/>- Gathers and shares client feedback and insights with internal teams to inform strategy and improve service offerings.<br \/>- Prepares and delivers regular reports and updates to clients on account performance and metrics.<\/p><p><\/p><p><b>Professional Development:<\/b><br \/>- Stays updated on industry trends, emerging technologies, and best practices in account management.<br \/>- Participates in training and development programs to enhance skills and knowledge.<br \/>- Actively seeks opportunities for professional growth and career advancement within the organization.<\/p><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Concentrix is a great match if you have:<\/p><p><\/p><p>- Bachelor\u2019s degree in Business Administration, Marketing, or a related field with 8&#43; years of experience.<br \/>- A minimum of 5 years of experience in account management or client relationship management roles, preferably within the BPO or Technology services industry.<br \/>- Strong communication and interpersonal skills with the ability to build and maintain client relationships.<br \/>- Excellent problem-solving and conflict-resolution abilities.<br \/>- Ability to analyze data and use insights to inform account strategies.<br \/>- Proficiency in using CRM systems (e.g., Salesforce) and other relevant tools.<br \/>- Strong organizational and time management skills.<br \/>- Ability to work collaboratively within a team environment.<br \/><br \/>* A \u201cPortfolio\u201d is Concentrix terminology defining a sub-group of accounts within a particular sector\u00a0<\/p><p><\/p><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.\\n\\nThe Account Executive plays a key role with the Go-to-Market organization managing specific accounts on a day-to-day basis. Reporting directly to the Sector Portfolio* Leader, the Account Executive is responsible for developing, nurturing and retaining client relationships.\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p>The Account Executive plays a key role with the Go-to-Market organization managing specific accounts on a day-to-day basis. Reporting directly to the Sector Portfolio* Leader, the Account Executive is responsible for developing, nurturing and retaining client relationships.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p><b>Sector Knowledge and Expertise:<\/b><br \/>- Demonstrates a clear understanding of client\u2019s business, its objectives, strategy and industry where they operate. Supports the Portfolio Leader in the development of portfolio\/sector strategy.<br \/>- Demonstrates a strong knowledge of BPO and Technical Services associated with their allocated accounts and industry sector.<br \/>- Leverages expertise and communication skills to speak at forums both internally and externally.<\/p><p><\/p><p><b>Account Management and Business Growth:<\/b><br \/>- Builds and maintains strong, long-term relationships with assigned clients. These relationships should reflect coverage of the client\u2019s comprehensive buyer personas, including but not limited to the CIO, CMO, CTO and CXO ensuring a partnership charter with their team.<span>\u00a0 <\/span><br \/>- Develops sustainable and profitable strategic account plan that addresses whitespace planning, cross-selling and up-selling opportunities and incorporates the full extent of Concentrix services. Ensures Financial KPIs (revenue, new business signings, gross margin) are met, maximizes the share of TAM (total addressable market) within client(s).<br \/>- Ensures clients fully benefit from Concentrix Technology offer (internal and Technology Partnerships). Aligns Concentrix Technology solutions with client\u2019s business opportunities and strategy.<span>\u00a0 <\/span><br \/>- Installs collaboratively the necessary account governance with the client and manages this governance framework in accordance with the account needs and contractual obligations.<br \/>- Demonstrates the gravitas and maturity to engage and hold the attention of the C-Level within the account.<br \/>- Proactive Risk Management: mitigating financial, competitive, and technological threats.<br \/>- Achieves exceptional client satisfaction including fulfilling all contractual obligations while providing robust, tailored solutions to effectively address and exceed client expectations. Works closely with Client Success, Practices, Catalyst, etc. to ensure consistent, high quality service delivery. Drives development and monitoring of improvement plans if required.<br \/>- Acts as the first point of escalation for clients, addressing inquiries, resolving issues, and providing regular updates, escalating to Portfolio Leaders when necessary.<br \/>- Analyzes market trends and client data to identify growth opportunities and makes informed recommendations to the client.<br \/>- Assists Portfolio Leaders and Sector Leads in developing and executing Portfolio and Sector growth strategies and meeting business objectives.<\/p><p><\/p><p><b>Collaboration and Coordination:<\/b><br \/>- Works closely with Portfolio Leaders, Sector Leads, and other internal teams to align account activities with overall business goals.<br \/>- Leverages internal resources and expertise to deliver high-value and profitable solutions to clients.<br \/>- Collaborates with the broader account team by sharing insights, best practices, and assisting with account-related tasks.<\/p><p><\/p><p><b>Reporting and Analytics:<\/b><br \/>- Monitors and reports on account performance, tracking key metrics, and reports on progress to Portfolio Leaders.<br \/>- Gathers and shares client feedback and insights with internal teams to inform strategy and improve service offerings.<br \/>- Prepares and delivers regular reports and updates to clients on account performance and metrics.<\/p><p><\/p><p><b>Professional Development:<\/b><br \/>- Stays updated on industry trends, emerging technologies, and best practices in account management.<br \/>- Participates in training and development programs to enhance skills and knowledge.<br \/>- Actively seeks opportunities for professional growth and career advancement within the organization.<\/p><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. 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revolucionaria\",\"long_description\":\"<p>Est&aacute;s buscando tu pr&oacute;ximo paso? Somos una empresa global, l&iacute;der en tecnolog&iacute;a y servicios que impulsa las marcas del futuro. Ayudamos a marcas reconocidas &mdash;las que utilizas cada d&iacute;a&mdash; a mejorar sus negocios mediante tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses. Y nos enorgullece ser reconocidos con premios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; y \\\"Best Company Culture,&rdquo; a&ntilde;o tras a&ntilde;o.<\/p>\\n<p>Si buscas crecer e inspirarte, como <strong>Moderador de Contenidos <\/strong><strong>en Oporto, Portugal (On-Site)<\/strong>, pondr&aacute;s en pr&aacute;ctica tus habilidades, apoyando diferentes &aacute;reas de redes sociales de nuestro cliente. 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Haremos todo lo posible por encontrar una oportunidad que encaje con tu perfil, ya sea en este u otro puesto.<\/p>\\n<p><strong>Qu&eacute; te ofrecemos<\/strong><\/p>\\n<p>En este puesto, ofrecemos beneficios que apoyan tu estilo de vida:<\/p>\\n<ul>\\n<li>Salario competitivo (fijo y bonificaciones adicionales)<\/li>\\n<li>Ubicaci&oacute;n c&eacute;ntrica en Oporto, Portugal<\/li>\\n<li>Oportunidades de bonificaci&oacute;n con el programa Refer a Friend<\/li>\\n<li>Formaci&oacute;n completa y remunerada sobre la empresa y el proyecto<\/li>\\n<li>Programas de desarrollo profesional<\/li>\\n<\/ul>\\n<p><strong>Vive tu mejor versi&oacute;n!<\/strong><\/p>\\n<p>Si todo esto te parece el siguiente paso ideal en tu carrera profesional, queremos conocerte. Post&uacute;late hoy y descubre por qu&eacute; m&aacute;s de 440.000 game-changers en todo el mundo eligen Concentrix como su &ldquo;empleador de referencia&rdquo;.<\/p>\\n<p><strong>Concentrix es una empresa que promueve la igualdad de oportunidades<\/strong><\/p>\\n<p>Estamos orgullosamente unidos como un solo equipo, una sola empresa, a nivel global. Estamos comprometidos con la igualdad de oportunidades de empleo para todos los candidatos y con un entorno laboral libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de selecci&oacute;n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones profesionales, sin tener en cuenta raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, etnia, estado familiar o parental, nacionalidad, discapacidad o cualquier otra clasificaci&oacute;n protegida por las leyes nacionales aplicables.<\/p>\\n<p><strong>Elegibilidad para trabajar<\/strong><\/p>\\n<p>De acuerdo con la legislaci&oacute;n portuguesa, solo se considerar&aacute;n candidatos que est&eacute;n legalmente autorizados para trabajar en Portugal.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2896299352\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-10T00:59:04.460+01:00\",\"created_at\":\"2026-05-04T14:53:38.927+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1762\",\"campaign_id\":\"484\",\"campaign_title\":\"ByteDance LM ANSA \/ Spanish \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderation (Spanish-speaking) - Social Media\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Porto, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Content Moderator, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/li>\\n<li>Review, audit and moderate contents from the end customer and copyright;<\/li>\\n<li>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/li>\\n<li>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/li>\\n<li>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/li>\\n<li>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both, verbal and written in Spanish (C1)<\/li>\\n<li>Are fluent, both, verbal and written in English (B2)<\/li>\\n<li>Have at least 6 months of relevant experience in related fields<\/li>\\n<li>Have a strong customer service oriented skills<\/li>\\n<li>Have high tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"3634564785\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-10T00:59:04.441+01:00\",\"created_at\":\"2026-05-04T14:51:09.058+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1763\",\"campaign_id\":\"483\",\"campaign_title\":\"ByteDance LM ANSA \/ Portuguese \/ BM \/ Porto \",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderation (European Portuguese-speaking) - Social Media\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Porto, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Content Moderator, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/li>\\n<li>Review, audit and moderate contents from the end customer and copyright;<\/li>\\n<li>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/li>\\n<li>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/li>\\n<li>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/li>\\n<li>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both, verbal and written in European Portuguese (C1)<\/li>\\n<li>Are fluent, both, verbal and written in English (B2)<\/li>\\n<li>Have at least 6 months of relevant experience in related fields<\/li>\\n<li>Have a strong customer service oriented skills<\/li>\\n<li>Have high tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"1339374447\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-10T00:59:04.425+01:00\",\"created_at\":\"2026-05-04T14:48:04.721+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1764\",\"campaign_id\":\"482\",\"campaign_title\":\"ByteDance LM ANSA \/ Portuguese \/ BM \/ Porto \/ ad in portuguese\",\"campaign_type\":\"job_application\",\"job_title\":\"Moderador de Conte\u00fado em Portugu\u00eas Europeu - Redes Sociais\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experimenta o poder de uma carreira revolucion\u00e1ria!\",\"long_description\":\"<p>Est&aacute;s &agrave; procura do pr&oacute;ximo passo? Somos uma empresa global, l&iacute;der em tecnologia e servi&ccedil;os que impulsiona as marcas do futuro. Ajudamos marcas bem conhecidas &mdash; as que utilizas todos os dias &mdash; a melhorar os seus neg&oacute;cios atrav&eacute;s da tecnologia e de solu&ccedil;&otilde;es integradas, em mais de 70 pa&iacute;ses. E orgulhamo-nos de ser reconhecidos com pr&eacute;mios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; e \\\"Best Company Culture,&rdquo; ano ap&oacute;s ano.<\/p>\\n<p>Se procuras crescimento e inspira&ccedil;&atilde;o, enquanto <strong>Moderador de Conte&uacute;do no Porto, Portugal (On-Site)<\/strong>, ser&aacute;s respons&aacute;vel por garantir o cumprimento dos objetivos de desempenho em todas as opera&ccedil;&otilde;es. Ir&aacute;s tamb&eacute;m assegurar que respondemos &agrave;s expectativas do cliente ao n&iacute;vel da excel&ecirc;ncia operacional, com foco na qualidade, efici&ecirc;ncia e melhoria cont&iacute;nua da jornada do cliente.<\/p>\\n<p><strong>Crescimento profissional e pessoal<\/strong><\/p>\\n<p>Damos-te toda a forma&ccedil;&atilde;o, tecnologias de ponta e o apoio cont&iacute;nuo de que necessitas para teres sucesso. Na Concentrix, existe um verdadeiro potencial de crescimento pessoal e profissional. Cerca de 80% dos nossos gestores e l&iacute;deres foram promovidos internamente! &Eacute; por isso que oferecemos uma diversidade de programas GRATUITOS de Desenvolvimento e Lideran&ccedil;a, criados para te colocar no caminho certo para constru&iacute;res a carreira que sempre imaginaste.<\/p>\\n<p><strong>O que vais fazer nesta fun&ccedil;&atilde;o<\/strong><\/p>\\n<p>Enquanto Moderador de Conte&uacute;do, vais:<\/p>\\n<ul>\\n<li>Ter um papel ativo na procura cont&iacute;nua de iniciativas para melhorar o servi&ccedil;o e a experi&ecirc;ncia global do utilizador<\/li>\\n<li>Rever, auditar e moderar conte&uacute;dos gerados pelos utilizadores finais, incluindo quest&otilde;es relacionadas com direitos de autor<\/li>\\n<li>Desempenhar um papel ativo na an&aacute;lise do comportamento dos utilizadores e garantir o cumprimento das regras nas redes sociais<\/li>\\n<li>Analisar relat&oacute;rios de acordo com protocolos, procedimentos e instru&ccedil;&otilde;es, mantendo um elevado n&iacute;vel de qualidade em cada caso<\/li>\\n<li>Atuar como ponto central de modera&ccedil;&atilde;o entre os utilizadores das redes sociais, aplicando as diretrizes em contextos complexos e em constante evolu&ccedil;&atilde;o<\/li>\\n<li>Tomar decis&otilde;es de forma aut&oacute;noma perante situa&ccedil;&otilde;es desafiantes, potencialmente sens&iacute;veis ou cr&iacute;ticas para o neg&oacute;cio<\/li>\\n<\/ul>\\n<p><strong>As tuas qualifica&ccedil;&otilde;es<\/strong><\/p>\\n<p>A Concentrix &eacute; a escolha certa para ti se:<\/p>\\n<ul>\\n<li>Tens um n&iacute;vel elevado de Portugu&ecirc;s Europeu (C1), tanto escrito como oral<\/li>\\n<li>Tens um bom n&iacute;vel de ingl&ecirc;s (B2), tanto escrito como oral<\/li>\\n<li>Tens pelo menos 6 meses de experi&ecirc;ncia relevante em &aacute;reas relacionadas<\/li>\\n<li>Tens uma forte orienta&ccedil;&atilde;o para o cliente<\/li>\\n<li>Tens elevada toler&acirc;ncia a trabalho repetitivo num ambiente din&acirc;mico e de alta produtividade<\/li>\\n<li>&Eacute;s capaz de trabalhar tanto em equipa como de forma aut&oacute;noma<\/li>\\n<\/ul>\\n<p>Mesmo que n&atilde;o tenhas todas as qualifica&ccedil;&otilde;es para esta vaga, desafiamos-te a candidatares-te na mesma. Faremos o nosso melhor para encontrar uma oportunidade que corresponda ao teu perfil, seja esta ou outra fun&ccedil;&atilde;o.<\/p>\\n<p><strong>O que te oferecemos<\/strong><\/p>\\n<p>Nesta fun&ccedil;&atilde;o, oferecemos benef&iacute;cios que apoiam o teu estilo de vida &uacute;nico:<\/p>\\n<ul>\\n<li>Sal&aacute;rio competitivo e b&oacute;nus de desempenho<\/li>\\n<li>Localiza&ccedil;&atilde;o central no Porto, Portugal<\/li>\\n<li>Oportunidades de b&oacute;nus com o programa Refer a Friend<\/li>\\n<li>Forma&ccedil;&atilde;o completa e remunerada sobre a empresa e o projeto<\/li>\\n<li>Programas de desenvolvimento de carreira<\/li>\\n<\/ul>\\n<p><strong>Vive a tua melhor vers&atilde;o!<\/strong><\/p>\\n<p>Se tudo isto te parece o pr&oacute;ximo passo ideal na tua carreira, queremos saber mais sobre ti. Candidata-te hoje e descobre porque mais de 440 mil game-changers em todo o mundo escolhem a Concentrix como o seu &ldquo;empregador de refer&ecirc;ncia&rdquo;.<\/p>\\n<p><strong>Concentrix &eacute; uma empresa que promove a igualdade de oportunidades<\/strong><\/p>\\n<p>Estamos orgulhosamente unidos enquanto uma s&oacute; equipa, uma &uacute;nica empresa, a n&iacute;vel global. Estamos comprometidos com a igualdade de oportunidades de emprego para todos os candidatos e com um ambiente de trabalho livre de discrimina&ccedil;&atilde;o e ass&eacute;dio. Todas as nossas pr&aacute;ticas de recrutamento s&atilde;o baseadas nas necessidades de neg&oacute;cio, requisitos do trabalho e qualifica&ccedil;&otilde;es profissionais, sem considerar ra&ccedil;a, idade, identidade de g&eacute;nero, orienta&ccedil;&atilde;o sexual, religi&atilde;o, etnia, estado familiar ou parental, nacionalidade, defici&ecirc;ncia ou qualquer outra classifica&ccedil;&atilde;o protegida pelas leis nacionais aplic&aacute;veis.<\/p>\\n<p><strong>Elegibilidade para trabalhar<\/strong><\/p>\\n<p>De acordo com a legisla&ccedil;&atilde;o portuguesa, apenas ser&atilde;o considerados candidatos que estejam legalmente autorizados a trabalhar em Portugal.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"1003761798\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-05T00:59:03.112+01:00\",\"created_at\":\"2026-05-04T14:43:22.999+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"536\",\"campaign_id\":\"207\",\"campaign_title\":\"NL - Logius - Rotterdam version 2\",\"campaign_type\":\"job_application\",\"job_title\":\"Word klantenservicemedewerker bij DigiD Overheid Rotterdam!\",\"street\":\"Weena 505\",\"address\":\"Weena 505\",\"city\":\"Rotterdam\",\"state\":\"Zuid-Holland\",\"postal_code\":\"3013 AL\",\"region\":\"Zuid-Holland\",\"country\":\"Netherlands\",\"short_description\":\"Versterk het team voor Overheid als klantenservicemedewerker\",\"long_description\":\"<p><strong>Klantenservicemedewerker Overheid DigiD<\/strong><\/p>\\n<p>Ben je op zoek naar een afwisselende functie waarin je mensen &eacute;cht kunt helpen?<\/p>\\n<p>Dan is de functie van <strong>Klantenservicemedewerker Overheid DigiD<\/strong> bij <strong>Concentrix<\/strong> iets voor jou. In deze rol ondersteun je burgers telefonisch en per e-mail bij vragen over DigiD en MijnOverheid. Daarmee lever je een waardevolle bijdrage aan de dienstverlening van de overheid.<\/p>\\n<p>Concentrix is erkend als een van de <strong>&ldquo;World&rsquo;s Best Workplaces&rdquo;<\/strong> en biedt medewerkers een prettige werkomgeving met aandacht voor ontwikkeling, respect en gelijke kansen.<\/p>\\n<p><strong>Wat houdt de functie in?<\/strong><\/p>\\n<p>Je werkt voor <strong>Logius<\/strong>, onderdeel van de <strong>Rijksoverheid<\/strong>. Logius maakt digitale overheidsdiensten mogelijk, waaronder DigiD en MijnOverheid. Burgers nemen contact op met vragen over bijvoorbeeld inloggen, het aanvragen van toegang of een verlopen DigiD. <strong>Het is jouw taak<\/strong> om hen rustig, duidelijk en klantvriendelijk verder te helpen.<\/p>\\n<p>Omdat je werkt met vertrouwelijke persoonsgegevens, zijn zorgvuldigheid, discretie en een verantwoordelijkheidsgevoel erg belangrijk.<\/p>\\n<p><strong>Wat kun je verwachten?<\/strong><\/p>\\n<ul>\\n<li>Een uurloon van <strong>&euro;15,28<\/strong> als je 21 jaar of ouder bent, plus een goede pensioenregeling<br \/>&bull; Een aantrekkelijke <strong>refer-a-friend-bonus<\/strong><br \/>&bull; Een flexibele werkweek vanaf <strong>18 uur mogelijk<\/strong> tot maximaal <strong>40 uur<\/strong><\/li>\\n<li>Flexibele werktijden binnen de volgende openingstijden:<br \/>&emsp;&bull; maandag t\/m vrijdag van <strong>08:00 tot 22:00 uur<\/strong><br \/>&emsp;&bull; zaterdag van <strong>09:00 tot 17:00 uur<\/strong><br \/>&bull; Een training van <strong>3 werkdagen<\/strong> bij de start<br \/>&bull; Mogelijkheden om jezelf verder te ontwikkelen en door te groeien binnen de organisatie<\/li>\\n<\/ul>\\n<p><strong>Wat vragen wij van je?<\/strong><\/p>\\n<ul>\\n<li>Goede beheersing van de <strong>Nederlandse en Engelse taal<\/strong><br \/>&bull; Beschikbaarheid op <strong>woensdagen en vrijdagen<\/strong><br \/>&bull; Een klantgerichte en oplossingsgerichte instelling<br \/>&bull; Het vermogen om helder en geduldig uitleg te geven<br \/>&bull; Nauwkeurigheid in het werken met vertrouwelijke informatie<\/li>\\n<\/ul>\\n<p>Voor deze functie is een <strong>Verklaring Omtrent het Gedrag (VOG)<\/strong> vereist. Deze dien je binnen <strong>zes weken na de start van de training<\/strong> aan te vragen.<\/p>\\n<p><strong>Werken bij Concentrix<\/strong><\/p>\\n<p>Bij Concentrix krijg je de kans om onderdeel te worden van een internationale organisatie waar persoonlijke groei en gelijkheid belangrijk zijn. Je ervaring, betrokkenheid en communicatieve vaardigheden kunnen in deze functie van grote waarde zijn.<\/p>\\n<p>Ook wanneer je niet volledig aan alle functie-eisen voldoet, nodigen wij je van harte uit om toch te reageren. Wij kijken graag naar je motivatie en potentieel.<\/p>\\n<p><strong>Solliciteren<\/strong><\/p>\\n<p>Wil je graag werken in een functie met betekenis, flexibiliteit en perspectief? <strong>Solliciteer dan nu<\/strong> en ontdek wat Concentrix jou te bieden heeft.<\/p>\\n<p><span data-contrast=\\\"none\\\">Klaar om de uitdaging aan te gaan en je carri&egrave;re een boost te geven? Solliciteer meteen via de knop hieronder of&nbsp;<\/span><span data-contrast=\\\"none\\\">of neem voor meer informatie contact op met Jeanine Pontier: maria.<\/span><a href=\\\"mailto:maria.kerrebijn@concentrix.com\\\"><span data-contrast=\\\"none\\\">kerrebijn@concentrix.com<\/span><\/a><span data-contrast=\\\"none\\\"> - 0612874456. <\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">We kunnen niet wachten om jou in ons team te verwelkomen!<\/span><span data-ccp-props=\\\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"1160585983\",\"location\":\"Rotterdam, Zuid-Holland\",\"job_type\":\"\",\"salary\":\"15.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-04T14:22:29.589+02:00\",\"created_at\":\"2026-05-04T14:21:17.114+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDc?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1603\",\"campaign_id\":\"453\",\"campaign_title\":\"Advisor II, B2B Sales R1727547\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative (Spanish-speaking) - Hybrid - High Tech Industry HE04\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<div><\/div><div><div><div><div><div><div><div><div><div><p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as an <b>Inside Sales Representative in Barcelona (Hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0\u00a0\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>As an <b>Inside Sales Representative<\/b> on our team, you will:\u00a0\u00a0\u00a0<\/p><p>- Provide expert assistance to the list of clients and partners using a consultative approach to account management\u00a0<br \/>- Create the business environment for sustained growth on the account\u00a0<br \/>- Develop and maintain the relationship within the account in order to maintain long term visibility of strategy, plans and competitor activity\u00a0<br \/>- Research new sales opportunities within the existing portfolio of accounts\u00a0<br \/>- Prepare commercial and technical service proposals - Focus on driving profitability through proactive management - Execute and achieve sales quota and targets\u00a0<br \/>- Track, manage, and report ongoing activity relative to sales pipeline.\u00a0<br \/>- Timely response and resolution of incoming customer or partner calls\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>Your qualifications\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0\u00a0<\/p><p>- Are proficient or bilingual in Spanish with advanced English level\u00a0<br \/>- Have a solid sales background and previous experience in Sales B2B\u00a0<br \/>- Have strong communication skills\u00a0<br \/>- Are achievement and goal oriented, motivated and self-starter\u00a0<br \/>- Have previous experience working with channel\u00a0<br \/>- Are dynamic and energetic\u00a0<\/p><p><b>\u00a0<\/b>\u00a0\u00a0<\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>- Full-time, permanent contract, 39 hours\/week: Monday to Friday 09:00 to 18:00\u00a0<br \/>- Salary offer: base salary of 20,100 euros gross\/year &#43; up to 4,300 bonus gross\/year<br \/>- Great office location in Barcelona<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<br \/>- Opportunities for a career abroad through the International Mobility Program\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0<\/p><p><i>\u00a0<\/i>\u00a0<\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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HPINC - 980008576\",\"reference_id\":\"980008576\",\"custom_reference_id\":\"980008576\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"victor.molero@concentrix.com\"},\"first_name\":\"Victor Molero (102538491)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727547\",\"wid\":\"e6f0d96f62121004f216f646d8d00000\",\"descriptor\":\"Inside Sales Representative (Spanish-speaking) - Hybrid - High Tech Industry HE04\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"537\",\"campaign_id\":\"205\",\"campaign_title\":\"NL - Logius - Rotterdam\",\"campaign_type\":\"job_application\",\"job_title\":\"Word klantenservicemedewerker bij DigiD Overheid Rotterdam!\",\"street\":\"Weena 505\",\"address\":\"Weena 505\",\"city\":\"Rotterdam\",\"state\":\"Zuid-Holland\",\"postal_code\":\"3013 AL\",\"region\":\"Zuid-Holland\",\"country\":\"Netherlands\",\"short_description\":\"Versterk het team voor Overheid als klantenservicemedewerker\",\"long_description\":\"<p><strong>Klantenservicemedewerker Overheid DigiD<\/strong><\/p>\\n<p>Je staat mensen telefonisch \ud83d\udcde en per e-mail te woord en ondersteunt hen bij bijvoorbeeld inloggen, het aanvragen van toegang of een verlopen DigiD. Zo maak jij iedere dag impact.<\/p>\\n<p>Bij Concentrix krijg je de kans om te groeien binnen de organisatie en kom je terecht in een werkomgeving waar ontwikkeling, gelijkheid en kansen centraal staan. \ud83e\udd1d<\/p>\\n<p><strong>\u2728 Wat ga je doen?<br \/><\/strong>In deze functie ben jij het aanspreekpunt voor burgers in binnen- en buitenland die vragen hebben over de digitale overheidsdiensten van DigiD, onderdeel van de Rijksoverheid.<\/p>\\n<p>Jij luistert goed, stelt de juiste vragen en legt duidelijk uit wat iemand moet doen. Omdat je werkt met vertrouwelijke gegevens, is het belangrijk dat je zorgvuldig en discreet te werk gaat.<\/p>\\n<p><strong>\ud83d\udcbc Wat bieden wij jou?<\/strong><\/p>\\n<p><strong>&bull; <\/strong><strong>\ud83d\udcb6 <\/strong>Een salaris van &euro;15,28 per uur als je 21 jaar of ouder bent, plus een goede pensioenregeling<\/p>\\n<p>&bull; \ud83c\udf81 Refer-a-friend: ontvang een bonus wanneer je vrienden of familie aandraagt<\/p>\\n<p>&bull; \u23f0 Flexibele uren van 18 tot maximaal 40 uur per week<\/p>\\n<p>&bull; \ud83d\udd52 Flexibele werktijden binnen de openingstijden:<br \/>&nbsp;&nbsp;&nbsp;&nbsp;&bull; maandag t\/m vrijdag van 08:00 tot 22:00 uur<br \/>&nbsp;&nbsp;&nbsp;&nbsp;&bull; zaterdag van 09:00 tot 17:00 uur<\/p>\\n<p>&bull; \ud83c\udf93 Een training van 3 werkdagen, zodat je goed voorbereid start<\/p>\\n<p><strong>\u2705 Wat breng jij mee?<\/strong><\/p>\\n<p><strong>&bull; <\/strong><strong>\ud83d\udde3\ufe0f <\/strong>Je beheerst de Nederlandse en Engelse taal goed<\/p>\\n<p>&bull; \ud83d\udcc5 Je bent in ieder geval beschikbaar op woensdagen en vrijdagen<\/p>\\n<p>&bull; \ud83d\udca1 Je denkt oplossingsgericht en helpt mensen graag<\/p>\\n<p>&bull; \ud83d\udd12 Je kunt zorgvuldig omgaan met vertrouwelijke informatie<\/p>\\n<p>Voor deze functie is een Verklaring Omtrent het Gedrag (VOG) verplicht. Deze moet binnen zes weken na de start van de training worden aangevraagd.<\/p>\\n<p><strong>\ud83d\ude80 Solliciteren<br \/><\/strong>Wil jij werken in een team dat echt het verschil maakt?<br \/>Solliciteer nu en ontdek hoe jij jouw volgende stap kunt zetten bij Concentrix.<\/p>\\n<p><span data-contrast=\\\"none\\\">Klaar om de uitdaging aan te gaan en je carri&egrave;re een boost te geven? Solliciteer meteen via de knop hieronder of&nbsp;<\/span><span data-contrast=\\\"none\\\">of neem voor meer informatie contact op met Jeanine Pontier: maria.<\/span><a href=\\\"mailto:maria.kerrebijn@concentrix.com\\\"><span data-contrast=\\\"none\\\">kerrebijn@concentrix.com<\/span><\/a><span data-contrast=\\\"none\\\"> - 0612874456. <\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">We kunnen niet wachten om jou in ons team te verwelkomen!<\/span><span data-ccp-props=\\\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"1345835063\",\"location\":\"Rotterdam, Zuid-Holland\",\"job_type\":\"\",\"salary\":\"15.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-04T13:47:15.213+02:00\",\"created_at\":\"2026-05-04T13:42:49.415+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDU?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1729\",\"campaign_id\":\"48\",\"campaign_title\":\"ETS\/B2B-Arabic\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\" Associate Sales Development Representative with Arabic for the KSA Market \",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix today!\",\"long_description\":\"<p><strong>We are growing!<\/strong><\/p>\\n<p>Our new client is a leading global platform. Its main goal is to provide the best service possible. We believe that great employees are the key to a great solution. &nbsp;With your excellent expertise and communication skills, we can create a place where every customer can feel special.<\/p>\\n<h3><strong>Job Requirements:<\/strong><\/h3>\\n<ul>\\n<li><strong>Language Skills:<\/strong> Proficiency in both Arabic and English.<\/li>\\n<li><strong>Experience:<\/strong>\\n<ul>\\n<li>Experience in sales and customer service.<\/li>\\n<li>Familiarity with CRM tools like Salesforce.com is beneficial.<\/li>\\n<li>Experience in high-volume calling or outreach environments.<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Skills:<\/strong>\\n<ul>\\n<li>Effective communication and the ability to engage prospects professionally.<\/li>\\n<li>Enthusiasm and willingness to learn in a fast-paced sales environment.<\/li>\\n<li>Strong organisational skills and ability to manage outreach commitments.<\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<h3><strong>Position Details:<\/strong><\/h3>\\n<ul>\\n<li><strong>Type:<\/strong> Temporary, with the possibility of extension based on performance.<\/li>\\n<li><strong>Responsibilities:<\/strong>\\n<ul>\\n<li>Conducting outbound prospecting through various channels.<\/li>\\n<li>Responding to inbound leads and qualifying interest.<\/li>\\n<li>Scheduling calls or meetings for account executives.<\/li>\\n<li>Collaborating with sales and marketing teams to improve processes.<\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Permanent Work at Home after the training period. The training for the role will be conducted in the office<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Internet allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal vouchers<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Annual reward and recognition events<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"308524896\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T03:59:06.799+04:00\",\"created_at\":\"2026-05-04T12:45:23.118+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OA?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1765\",\"campaign_id\":\"479\",\"campaign_title\":\"ByteDance MPO \/ Portuguese Brazilian  \/ BM \/ Lisbon \",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Product Specialist (Brazilian Portuguese-Speaking) - Digital Ads\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Technical Support Digital Ads in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a <strong>Technical Support Digital Ads<\/strong>, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience.<\/li>\\n<li>Handle and resolve end to end product troubleshooting and customer&nbsp;support&nbsp;for our client advertising products, on case volumes across email and chat channels<\/li>\\n<li>Own and drive query resolution through collaboration within house Product Operations &amp; Eng groups to resolve all types of generic, technical or product queries<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<li>Partner with inhouse technical specialists to educate advertisers on product features and common issue types<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Brazilian Portuguese (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have a degree in Marketing or related field<\/li>\\n<li>Have experience in Digital Marketing<\/li>\\n<li>Have experience on&nbsp;<strong>paid campaign management&nbsp;<\/strong> (mandatory)<\/li>\\n<li>Have experience in a Contact Centre, Service program for any Advertising Tech company<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"3204755535\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-04T12:21:23.783+01:00\",\"created_at\":\"2026-05-04T12:18:24.078+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Nzk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Nzk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1604\",\"campaign_id\":\"450\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1726988\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Support Consultant (Portuguese - speaking) \u2013 On Site GS02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b><\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Fashion Support Consultant in Barcelona (on-site)<\/b> you will be part of our team of game-changers who are powering the brands of the future in the fashion industry.<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p>As a\u00a0<b>Fashion Support Consultant <\/b>on our team, you will:\u00a0<\/p><p><\/p><p>- Take incoming customer and from boutiques and shops calls and solve users\u2019 demands\u00a0<br \/>- Log call details onto call management systems and provide response and resolution within SLA\u00a0<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers\u00a0<br \/>- Ensure contractual SLA is maintained\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p><\/p><p>- Have a proficient or bilingual level of Portuguese and advanced level of English<br \/>- Have minimum of 1-year relevant experience in fashion retail or retail\u00a0<br \/>- Have knowledge of sales techniques (up-\/cross-selling, objection handling, etc)\u00a0<br \/>- Are Customer Driven, motivated to work in sales, opportunistic in creating sales leads\u00a0<br \/>- Can conduct effective qualification skills to ensure a comprehensive understanding of customer needs\u00a0<br \/>- Have exceptional customer-facing and customer-care skills\u00a0<br \/>- Have working knowledge of IT platforms, equipment, and applications: Windows\/MS Office\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><\/p><p>- Full-time 39 hours\/week\u00a0temporary<b> <\/b>contract: rotative Monday to Saturday 8:00 - 19:00<br \/>- Salary 18 978 euros gross\/year &#43; up to 1 200 euros gross\/year in bonus\u00a0<br \/>- Central office location in Barcelona\u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs, specialized courses\u00a0<br \/>\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable\/non-billable hours, forecasting, budgeting, etc.)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization\u2019s policies and applicable legal requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create and maximize relationships with client partners<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Provide leadership and guidance to direct reports\u00a0 to ensure consistent administration of company policies and standards;\u00a0 define and implement any corrective actions needed to meet operational performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create a positive work environment\u00a0 through employee engagement; resolve employee relation issues in a professional and timely manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Attend business reviews with the client<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Handle a team of team leaders<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 Associate&#39;s Degree in related field with more than seven years of experience (with at least two years of Progressive Management Experience) preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Call center experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Work well under pressure and follow through on items to completion while maintaining professional demeanor<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Excellent communication skills, both written and verbal. 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El socio de transformaci\u00f3n inteligente. Enfocados en soluciones. Potenciados por la tecnolog\u00eda. Impulsados por la inteligencia.\\nEl l\u00edder global en tecnolog\u00eda y servicios que impulsa las mejores marcas del mundo, hoy y en el futuro. Estamos enfocados en soluciones, potenciados por la tecnolog\u00eda e impulsados por la inteligencia. Con datos e informaci\u00f3n \u00fanicos, profunda experiencia en la industria y soluciones tecnol\u00f3gicas avanzadas, somos el socio de transformaci\u00f3n inteligente que potencia un mundo que funciona, ayudando a las empresas a ser refrescantemente simples de trabajar, interactuar y transaccionar. Creamos nuevas carreras innovadoras en m\u00e1s de 70 pa\u00edses, atrayendo el mejor talento.\\n\\nEl Equipo de productos y servicios t\u00e9cnicos de Concentrix es la fuerza motriz detr\u00e1s de la transformaci\u00f3n, los datos y los servicios tecnol\u00f3gicos de Concentrix. Integramos ingenier\u00eda digital de clase mundial, creatividad y una profunda comprensi\u00f3n del comportamiento humano para encontrar y desbloquear valor a trav\u00e9s de experiencias potenciadas por la tecnolog\u00eda y la inteligencia. Combinamos dise\u00f1o centrado en el ser humano, datos poderosos y tecnolog\u00eda s\u00f3lida para acelerar la transformaci\u00f3n a gran escala. Estar\u00e1s rodeado de los mejores del mundo, proporcionando tecnolog\u00eda y conocimientos l\u00edderes en el mercado para modernizar y simplificar la experiencia del cliente. Dentro de nuestro equipo de servicios profesionales, entregar\u00e1s consultor\u00eda estrat\u00e9gica, dise\u00f1o, servicios de asesor\u00eda, investigaci\u00f3n de mercado y an\u00e1lisis de centros de contacto que brindan informaci\u00f3n para mejorar los resultados y el valor para nuestros clientes. As\u00ed logramos nuestra visi\u00f3n.\\n\\nNuestros innovadores alrededor del mundo han dedicado sus carreras a asegurar que cada relaci\u00f3n sea excepcional. Y nos enorgullece ser reconocidos con premios como \\\"Los Mejores Lugares para Trabajar del Mundo\\\", \\\"Las Mejores Empresas para el Crecimiento Profesional\\\" y \\\"La Mejor Cultura Empresarial\\\", a\u00f1o tras a\u00f1o.\\n\\nUnite a nosotros y s\u00e9 parte de este viaje hacia mayores oportunidades y futuros m\u00e1s brillantes.\",\"long_description\":\"<p>Buscamos Consultor SAP SD para sumarse a proyecto de implementaci\u00f3n en fase final previa a salida en vivo en <span><span>SAP S\/4HANA<\/span><\/span>.<\/p><p><\/p><p><b>Responsabilidad<\/b><\/p><ul><li><p><span>\u200b<\/span><span>Brindar soporte funcional en el m\u00f3dulo SAP SD durante la fase final del proyecto.<\/span><\/p><\/li><li><p>Participar activamente en ciclos de testing (UAT), identificando y resolviendo incidencias.<\/p><\/li><li><p>Realizar ajustes y remediaciones funcionales asegurando la continuidad operativa.<\/p><\/li><li><p>Coordinar con equipos funcionales y t\u00e9cnicos la resoluci\u00f3n de integraciones con FI, CO, MM y PM.<\/p><\/li><li><p>Acompa\u00f1ar actividades de cutover y preparaci\u00f3n para go-live.<\/p><\/li><li><p>Dar soporte durante la salida productiva y estabilizaci\u00f3n inicial.<\/p><\/li><li><p>Documentar soluciones aplicadas y pendientes para la fase post go-live.<\/p><\/li><\/ul><p><\/p><p><b>Requisitos<\/b><\/p><ul><li><p>Experiencia comprobada (al menos 6 a\u00f1os) como consultor SAP SD.<\/p><\/li><li><p>Participaci\u00f3n en proyectos en <span><span>SAP S\/4HANA<\/span><\/span>, preferentemente en fases de testing, go-live o soporte post salida (hypercare).<\/p><\/li><li><p>Conocimiento s\u00f3lido de integraciones con FI\/CO, MM y PM, con experiencia en resoluci\u00f3n de incidencias.<\/p><\/li><li><p>Experiencia en ajustes funcionales y remediaciones en etapas avanzadas del proyecto.<\/p><\/li><li><p>Capacidad para trabajar bajo presi\u00f3n y gestionar m\u00faltiples incidencias en paralelo.<\/p><\/li><li><p>Buenas habilidades de comunicaci\u00f3n y trabajo en equipo en entornos cr\u00edticos.<\/p><\/li><li><p>Disponibilidad para ir al cliente 1 vez por semana (Microcentro, CABA). 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Du unterst\u00fctzt und coachst dein Team bei der Zielerreichung, f\u00fchrst Einzelgespr\u00e4che und Teammeetings und sicherst durch operative Steuerung die vereinbarten KPIs.<\/p><p><\/p><p><b>Und zwar mit folgenden Rahmenbedingungen:<\/b><\/p><p>Start ab sofort | Vollzeit | <span>100% Homeoffice in Ungarn<\/span> | Montag bis Freitag, bei Bedarf auch am Wochenende | 5-Tage-Woche | Inbound | Deutsch, Ungarisch \u2013 C1 | unbefristet\u00a0<\/p><p><\/p><p><b>Das l\u00e4sst sich mit deinem Alltag vereinbaren?<\/b>\u00a0Perfekt! Dann sind wir jetzt dran \u2013 lies weiter und lass dich von uns \u00fcberzeugen, so wie wir unsere Mitarbeiter Tag f\u00fcr Tag von uns \u00fcberzeugen. Auszeichnungen wie z.B. \u201eGlobal Best Places to Work\u201c sind der Beweis daf\u00fcr.<\/p><p><\/p><p><b>Deine Aufgaben<\/b><\/p><p>Als\u00a0Teamleader (m\/w\/d) wirst du:<\/p><ul><li><p>ein Team von telefonischen Kundenberatern <b>fachlich und disziplinarisch f\u00fchren.<\/b><\/p><\/li><li><p>dein Team im Sinne unserer Service- und Unternehmensziele <b>betreuen, motivieren und weiterentwickeln.<\/b><\/p><\/li><li><p>deine Mitarbeiter bei der <b>Erreichung ihrer Leistungskennzahlen<\/b> coachen und unterst\u00fctzen.<\/p><\/li><li><p><b>Mitarbeitergespr\u00e4che<\/b> und <b>Teammeetings<\/b> vorbereiten und durchf\u00fchren.<\/p><\/li><li><p>das Team <b>operativ steuern<\/b> und die <b>Einhaltung der vereinbarten KPIs<\/b> sicherstellen.<\/p><\/li><li><p>Kundenanliegen telefonisch und schriftlich bearbeiten.<\/p><\/li><li><p>unsere <b>Unternehmenswerte<\/b> durch dein t\u00e4gliches Handeln <b>vorleben.<\/b><\/p><\/li><\/ul><p><\/p><p><b>Dein Profil<\/b><\/p><p>Concentrix passt perfekt zu dir, wenn du:<\/p><ul><li><p>mindestens <b>6 Monate Erfahrung im Customer Care<\/b> sowie erste <b>F\u00fchrungserfahrung<\/b> mitbringst.<\/p><\/li><li><p>idealerweise eine abgeschlossene Ausbildung oder ein Studium hast.<\/p><\/li><li><p><b>Deutsch und Ungarisch auf C1-Niveau<\/b> sprichst.<\/p><\/li><li><p>idealerweise auch <b>Englischkenntnisse<\/b> mitbringst.<\/p><\/li><li><p><span>Die Anforderungen an einen <b>Remote-Arbeitsplatz<\/b> erf\u00fcllen kannst.<\/span><\/p><\/li><li><p><span>Bereit bist f\u00fcr ausgew\u00e4hlte Termine am <b>Standort in P\u00e9cs<\/b> zu arbeiten.<\/span><\/p><\/li><li><p>eine <b>motivierte Pers\u00f6nlichkeit<\/b> bist und dein <b>Team gezielt entwickeln und coachen<\/b> kannst.<\/p><\/li><li><p>ein <b>gutes Verst\u00e4ndnis f\u00fcr Kennzahlen und Zielerreichung<\/b> hast.<\/p><\/li><li><p>auch unter <b>Zeitdruck<\/b> strukturiert und fokussiert arbeitest.<\/p><\/li><li><p>ein Team in einem <b>dynamischen Arbeitsumfeld<\/b> sicher f\u00fchren, <b>Priorit\u00e4ten setzen<\/b> und <b>Aufgaben fristgerecht<\/b> umsetzen kannst.<\/p><\/li><\/ul><p><\/p><p><b>Deine Benefits<\/b><\/p><p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst\u00fctzen:<\/p><ul><li><p><b>Verantwortungsvolle Aufgaben<\/b>\u00a0in einem internationalen Arbeitsumfeld<\/p><\/li><li><p>Ein\u00a0<b>offenes, motiviertes Team<\/b>, das sich auf dich freut<\/p><\/li><li><p>Einen\u00a0<b>unbefristeten Arbeitsvertrag<\/b>\u00a0f\u00fcr eine langfristige Zusammenarbeit<\/p><\/li><li><p><span>Einen\u00a0<b>Homeoffice-Arbeitsplatz\u00a0ab deinem 2. Arbeitstag<\/b> - die n\u00f6tige Hardware wird dir an deinem 1. Arbeitstag an unserem Standort in P\u00e9cs \u00fcbergeben. <\/span><\/p><\/li><li><p><b>Vielf\u00e4ltige Weiterbildungs- und Karrierem\u00f6glichkeiten<\/b>\u00a0\u2013 auch international<\/p><\/li><li><p>Eine\u00a0<b>leistungsorientierte Verg\u00fctung<\/b>, die an gemeinsame Gesch\u00e4ftsergebnisse gekoppelt ist<\/p><\/li><li><p>Ein\u00a0<b>Cafeteria-Paket<\/b>\u00a0von bis zu\u00a0<b>450.000 HUF pro Jahr<\/b><\/p><\/li><li><p><b>Zusch\u00fcsse zu \u00f6ffentlichen Verkehrsmitteln<\/b>\u00a0und ein\u00a0<b>zentral gelegenes B\u00fcro<\/b><\/p><\/li><\/ul><p><\/p><p><b>Du willst mit uns durchstarten?<\/b><\/p><p>Wenn das alles nach dem perfekten n\u00e4chsten Schritt auf deinem Karriereweg klingt, dann m\u00f6chten wir dich kennenlernen. Bewirb dich noch heute \u00fcber unser Online-Formular.<\/p><p><\/p><p><b>Dein zuk\u00fcnftiger Arbeitsort<\/b><\/p><p><span>100% Homeoffice in Ungarn<\/span><\/p><p><\/p><p><b>Concentrix setzt sich f\u00fcr Chancengleichheit ein<\/b><\/p><p>Vielfalt und Chancengleichheit geh\u00f6ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr\u00fccklich erw\u00fcnscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst\u00fctzung an, um den f\u00fcr dich passenden Arbeitsplatz zu schaffen.<\/p><p><\/p><p>#WAH<\/p><p>#EMEACNX<\/p><p>#AGENTCNX<\/p>\",\"ats_external_id\":\"R1726980\",\"location\":\"Budapest\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-04T16:08:33.300+08:00\",\"created_at\":\"2026-04-30T20:05:18.994+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODE0MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/HUN-Work-at-Home\/Teamleader--m-w-d--Customer-Care_R1726980\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Budapest\",\"state\":null,\"country\":{\"wid\":\"9db257f5937e4421b2fac64eec6832f8\",\"iso2\":\"HU\",\"iso3\":\"HUN\",\"descriptor\":\"Hungary\",\"iso_numeric\":\"348\"},\"postal_code\":\"1114\",\"primary_location\":{\"id\":\"HU-WAH-HUNGA-01\",\"wid\":\"4f1d16a484f00104092847833f970000\",\"descriptor\":\"HUN Work-at-Home\"}},\"languages\":[\"Hungarian\",\"German\"],\"recruiter\":{\"email\":{\"address\":\"annett.herklotz@concentrix.com\"},\"first_name\":\"Herklotz, Annett\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101307431\",\"wid\":\"d1bdd39f10af01de8cd9110b2050c85a\",\"descriptor\":\"Nick Patrick (101307431)\"},{\"id\":\"101302267\",\"wid\":\"d1bdd39f10af012815ae245e2050f46c\",\"descriptor\":\"Annett Herklotz (101302267)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370944\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/HUN-Work-at-Home\/Teamleader--m-w-d--Customer-Care_R1726980\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/HUN-Work-at-Home\/Teamleader--m-w-d--Customer-Care_R1726980\/apply\",\"job_requisition_id\":\"R1726980\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"andrea.oszto@concentrix.com\"},\"first_name\":\"Oszt\u00f3 Andrea (101307181)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1726980\",\"wid\":\"82b3bbee8b9b1003b80d9cadd2cc0000\",\"descriptor\":\"Teamleader (m\/w\/d) Customer Care - 100% Homeoffice\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"949\",\"campaign_id\":\"18139\",\"campaign_title\":\"Associate, Training &amp; Quality R1726978\",\"campaign_type\":\"job_application\",\"job_title\":\"Teamleader (m\/w\/d) Customer Care\",\"street\":\"HUN P\u00e9cs\",\"address\":\"HUN P\u00e9cs\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":null,\"country\":\"Hungary\",\"short_description\":\"\",\"long_description\":\"<p><\/p><p><b>Power your game-changing career\u00a0<\/b><\/p><p><\/p><p><b>Du sprichst Deutsch und lebst in Ungarn?<\/b>\u00a0Dann ist unsere Stelle als <b>Teamleader (m\/w\/d) Customer Care<\/b> genau das richtige f\u00fcr dich!<\/p><p><\/p><p>In dieser Position f\u00fchrst du fachlich und disziplinarisch ein Customer-Care-Team. Du unterst\u00fctzt und coachst dein Team bei der Zielerreichung, f\u00fchrst Einzelgespr\u00e4che und Teammeetings und sicherst durch operative Steuerung die vereinbarten KPIs.<\/p><p><\/p><p><b>Und zwar mit folgenden Rahmenbedingungen:<\/b><\/p><p>Start ab sofort | Vollzeit | Standort P\u00e9cs, Hybrid-Modell m\u00f6glich | Montag bis Freitag, bei Bedarf auch am Wochenende | 5-Tage-Woche | Inbound | Deutsch, Ungarisch \u2013 C1 | unbefristet\u00a0<\/p><p><\/p><p><b>Das l\u00e4sst sich mit deinem Alltag vereinbaren?<\/b>\u00a0Perfekt! Dann sind wir jetzt dran \u2013 lies weiter und lass dich von uns \u00fcberzeugen, so wie wir unsere Mitarbeiter Tag f\u00fcr Tag von uns \u00fcberzeugen. Auszeichnungen wie z.B. \u201eGlobal Best Places to Work\u201c sind der Beweis daf\u00fcr.<\/p><p><\/p><p><b>Deine Aufgaben<\/b><\/p><p>Als\u00a0Teamleader (m\/w\/d) wirst du:<\/p><ul><li><p>ein Team von telefonischen Kundenberatern <b>fachlich und disziplinarisch f\u00fchren.<\/b><\/p><\/li><li><p>dein Team im Sinne unserer Service- und Unternehmensziele <b>betreuen, motivieren und weiterentwickeln.<\/b><\/p><\/li><li><p>deine Mitarbeiter bei der <b>Erreichung ihrer Leistungskennzahlen<\/b> coachen und unterst\u00fctzen.<\/p><\/li><li><p><b>Mitarbeitergespr\u00e4che<\/b> und <b>Teammeetings<\/b> vorbereiten und durchf\u00fchren.<\/p><\/li><li><p>das Team <b>operativ steuern<\/b> und die <b>Einhaltung der vereinbarten KPIs<\/b> sicherstellen.<\/p><\/li><li><p>Kundenanliegen telefonisch und schriftlich bearbeiten.<\/p><\/li><li><p>unsere <b>Unternehmenswerte<\/b> durch dein t\u00e4gliches Handeln <b>vorleben.<\/b><\/p><\/li><\/ul><p><\/p><p><b>Dein Profil<\/b><\/p><p>Concentrix passt perfekt zu dir, wenn du:<\/p><ul><li><p>mindestens <b>6 Monate Erfahrung im Customer Care<\/b> sowie erste <b>F\u00fchrungserfahrung<\/b> mitbringst.<\/p><\/li><li><p>idealerweise eine abgeschlossene Ausbildung oder ein Studium hast.<\/p><\/li><li><p><b>Deutsch und Ungarisch auf C1-Niveau<\/b> sprichst.<\/p><\/li><li><p>idealerweise auch <b>Englischkenntnisse<\/b> mitbringst.<\/p><\/li><li><p>bereit bist, an unserem <b>Standort in P\u00e9cs<\/b> zu arbeiten.<\/p><\/li><li><p>eine <b>motivierte Pers\u00f6nlichkeit<\/b> bist und dein <b>Team gezielt entwickeln und coachen<\/b> kannst.<\/p><\/li><li><p>ein <b>gutes Verst\u00e4ndnis f\u00fcr Kennzahlen und Zielerreichung<\/b> hast.<\/p><\/li><li><p>auch unter <b>Zeitdruck<\/b> strukturiert und fokussiert arbeitest.<\/p><\/li><li><p>ein Team in einem <b>dynamischen Arbeitsumfeld<\/b> sicher f\u00fchren, <b>Priorit\u00e4ten setzen<\/b> und <b>Aufgaben fristgerecht<\/b> umsetzen kannst.<\/p><\/li><\/ul><p><\/p><p><b>Deine Benefits<\/b><\/p><p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst\u00fctzen:<\/p><ul><li><p><b>Verantwortungsvolle Aufgaben<\/b>\u00a0in einem internationalen Arbeitsumfeld<\/p><\/li><li><p>Ein\u00a0<b>offenes, motiviertes Team<\/b>, das sich auf dich freut<\/p><\/li><li><p>Einen\u00a0<b>unbefristeten Arbeitsvertrag<\/b>\u00a0f\u00fcr eine langfristige Zusammenarbeit<\/p><\/li><li><p>Ein\u00a0<b>hybrides Arbeitsmodell<\/b>\u00a0mit der M\u00f6glichkeit, nach der Einarbeitung an mehreren Tagen pro Woche mobil zu arbeiten<\/p><\/li><li><p><b>Vielf\u00e4ltige Weiterbildungs- und Karrierem\u00f6glichkeiten<\/b>\u00a0\u2013 auch international<\/p><\/li><li><p>Eine\u00a0<b>leistungsorientierte Verg\u00fctung<\/b>, die an gemeinsame Gesch\u00e4ftsergebnisse gekoppelt ist<\/p><\/li><li><p>Regelm\u00e4\u00dfige <b>Massagen <\/b>zur F\u00f6rderung deines Wohlbefindens<\/p><\/li><li><p>Ein\u00a0<b>Cafeteria-Paket<\/b>\u00a0von bis zu\u00a0<b>450.000 HUF pro Jahr<\/b><\/p><\/li><li><p><b>Zusch\u00fcsse zu \u00f6ffentlichen Verkehrsmitteln<\/b>\u00a0und ein\u00a0<b>zentral gelegenes B\u00fcro<\/b><\/p><\/li><\/ul><p><\/p><p><b>Du willst mit uns durchstarten?<\/b><\/p><p>Wenn das alles nach dem perfekten n\u00e4chsten Schritt auf deinem Karriereweg klingt, dann m\u00f6chten wir dich kennenlernen. Bewirb dich noch heute \u00fcber unser Online-Formular.<\/p><p><\/p><p><b>Dein zuk\u00fcnftiger Arbeitsort<\/b><\/p><p>Concentrix Services Hungary Kft.<\/p><p>P\u00e9cs, R\u00e1k\u00f3czi \u00fat 60, 7621 Ungarn<\/p><p><\/p><p><b>Concentrix setzt sich f\u00fcr Chancengleichheit ein<\/b><\/p><p>Vielfalt und Chancengleichheit geh\u00f6ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr\u00fccklich erw\u00fcnscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst\u00fctzung an, um den f\u00fcr dich passenden Arbeitsplatz zu schaffen.<\/p><p><\/p><p>#EMEACNX<\/p><p>#AGENTCNX<\/p>\",\"ats_external_id\":\"R1726978\",\"location\":\"P\u00e9cs\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-04T16:08:33.195+08:00\",\"created_at\":\"2026-04-30T20:05:18.569+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODEzOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Hungary-Pcs\/Teamleader--m-w-d--Customer-Care_R1726978\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"P\u00e9cs\",\"state\":null,\"country\":{\"wid\":\"9db257f5937e4421b2fac64eec6832f8\",\"iso2\":\"HU\",\"iso3\":\"HUN\",\"descriptor\":\"Hungary\",\"iso_numeric\":\"348\"},\"postal_code\":\"7621\",\"primary_location\":{\"id\":\"HU-PEC-RAKOC-Y0\",\"wid\":\"82d2bdbc827c107d6d46410bf1f9b49f\",\"descriptor\":\"HUN P\u00e9cs\"}},\"languages\":[\"German\",\"Hungarian\"],\"recruiter\":{\"email\":{\"address\":\"annett.herklotz@concentrix.com\"},\"first_name\":\"Herklotz, Annett\"},\"categories\":[{\"descriptor\":\"CF Training\"}],\"recruiters\":[{\"id\":\"101307431\",\"wid\":\"d1bdd39f10af01de8cd9110b2050c85a\",\"descriptor\":\"Nick Patrick (101307431)\"},{\"id\":\"101302267\",\"wid\":\"d1bdd39f10af012815ae245e2050f46c\",\"descriptor\":\"Annett Herklotz (101302267)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2711\",\"descriptor\":\"Program Ready Trainer I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370897\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Hungary-Pcs\/Teamleader--m-w-d--Customer-Care_R1726978\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Hungary-Pcs\/Teamleader--m-w-d--Customer-Care_R1726978\/apply\",\"job_requisition_id\":\"R1726978\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"andrea.oszto@concentrix.com\"},\"first_name\":\"Oszt\u00f3 Andrea (101307181)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1726978\",\"wid\":\"82b3bbee8b9b1003b7cab723d00d0000\",\"descriptor\":\"Teamleader (m\/w\/d) Customer Care\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"950\",\"campaign_id\":\"18138\",\"campaign_title\":\"Technical I, IT Operations (TCF) R1725403\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical I, IT Operations\",\"street\":\"EGY Sheikh Zayed City - Park St. Complex, Building 3, El Bostan Street\",\"address\":\"EGY Sheikh Zayed City - Park St. Complex, Building 3, El Bostan Street\",\"city\":null,\"state\":\"Giza\",\"postal_code\":\"12588\",\"region\":null,\"country\":\"Egypt\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, and intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions, and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision to develop, build, and run the future of Integrated Services.\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p>As a Technical I, IT Operations specialist, oversee and manage IT operations ensuring system compliance, troubleshooting, and exceptional service delivery across our network. As part of our team, you will report to the IT Operations Manager.<\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li>Mount, install, and maintain switches and peripheral equipment in IDFs.<\/li><li>Perform hardware and software upgrades and ensure antivirus and patches are updated.<\/li><li>Attend to break\/fix issues, supporting both internal and external clients.<\/li><li>Prepare, maintain reports and records of hardware\/software inventory.<\/li><li>Conduct safety and maintenance checks on equipment.<\/li><li>Clear trouble tickets and work orders promptly, spending 60%-70% of time on these tasks.<\/li><li>Manage service management activities including problem and incident management.<\/li><li>Ensure compliance with SLA\/SLO, and maintain efficient IT operations.<\/li><li>Support global projects, automation initiatives, and manage site transitions.<\/li><li>Address high-severity issues, ensuring efficient troubleshooting and compliance.<\/li><li>Maintain detailed records, playbooks, asset inventory, and manage ticket resolutions.<\/li><li>Ensure high IT VOC scores by providing reliable IT support in a 24\/7 shift environment.<\/li><li>Complete all assigned, mandatory training within the timeframe provided.<\/li><li>Conduct and\/or participate in regularly scheduled 1:1 meetings with your direct manager and\/or direct reports.<\/li><\/ul><p><\/p><p><b>Qualifications:<\/b><\/p><ul><li>1&#43; 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Anglais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H)- Service Client - Fran\u00e7ais &amp; Anglais\",\"street\":null,\"address\":null,\"city\":\"Senegal\",\"state\":null,\"postal_code\":null,\"region\":\"Senegal\",\"country\":\"Senegal\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<p>o Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<p>o Un contrat de 35 heures par semaine.<\/p>\\n<p>o Une mutuelle d&rsquo;entreprise prise en charge &agrave; hauteur de 80%<\/p>\\n<p>o Un remboursement des transports en commun &agrave; hauteur de 60%<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. 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Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"881201639\",\"location\":\"Senegal, Senegal\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-10T01:59:10.663+02:00\",\"created_at\":\"2026-04-30T18:37:37.793+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDc?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1864\",\"campaign_id\":\"146\",\"campaign_title\":\"GTM Campaign - Senegal - Service Client - T\u00e9l\u00e9vente Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H)- Service Client Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Senegal\",\"state\":null,\"postal_code\":null,\"region\":\"Senegal\",\"country\":\"Senegal\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<p>o Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<p>o Un contrat de 35 heures par semaine.<\/p>\\n<p>o Une mutuelle d&rsquo;entreprise prise en charge &agrave; hauteur de 80%<\/p>\\n<p>o Un remboursement des transports en commun &agrave; hauteur de 60%<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"3181379348\",\"location\":\"Senegal, Senegal\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-08T08:19:22.782+02:00\",\"created_at\":\"2026-04-30T18:08:46.758+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDY?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"951\",\"campaign_id\":\"18132\",\"campaign_title\":\"Receptionist R1723925\",\"campaign_type\":\"job_application\",\"job_title\":\"Receptionist (m\/w\/d) Halle \/ Saale\",\"street\":\"DEU Halle\",\"address\":\"DEU Halle\",\"city\":\"Halle (Saale)\",\"state\":\"Saxony-Anhalt\",\"postal_code\":\"06112\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"\",\"long_description\":\"<p>Power your game-changing career<\/p><p><b>Du suchst einen Job, der zu dir und deinen F\u00e4higkeiten passt?<\/b>\u00a0Dann ist diese Stelle genau das Richtige f\u00fcr dich.<\/p><p>F\u00fcr den Standort Halle \/ Saale m\u00f6chten wir zeitnah die Position Receptionist besetzen.<\/p><p>Werde unser L\u00e4cheln am Empfang und kompetente Kontaktperson f\u00fcr Besuch und Mitarbeitende. Souver\u00e4n f\u00fchrst du Eink\u00e4ufe \u00fcber unser Bestellsystem durch und hast auch die Hausverwaltung und -technik wachsam im Blick.<\/p><p><\/p><p><b>Und zwar mit folgenden Rahmenbedingungen:<\/b><\/p><p>Start: ab sofort | Vollzeit (40h) | unbefristet | Standort Halle \/ Saale | Montag \u2013 Freitag, Gleitzeit zw. 7:00 \u2013 17:30 Uhr | Deutsch C1<\/p><p><\/p><p><b>Das klingt nach dir und deiner beruflichen Zukunft?<\/b> Perfekt! Dann sind wir jetzt dran \u2013 lies weiter und lass dich von uns \u00fcberzeugen, so wie wir unsere Mitarbeitenden Tag f\u00fcr Tag von uns \u00fcberzeugen. Auszeichnungen wie z.B. \u201eGlobal Best Places to Work\u201c sind der Beweis daf\u00fcr.<\/p><p><\/p><p><\/p><p><b>Deine Aufgaben<\/b><\/p><p>Als Receptionist (m\/w\/d) in unserem Team wirst du:<\/p><ul><li>Das <b>Management des Empfangsbereiches<\/b> verantworten und verschiedene B\u00fcrot\u00e4tigkeiten von der Organisation wie Bearbeitung des Posteingangs\/-ausgangs bis hin zu der Beantragung und Koordination von Eink\u00e4ufen \u00fcber unser Bestellsystem \u00fcbernehmen.<\/li><li>Das <b>Facility Management<\/b> inkl. der Hausverwaltung und -technik sowie die <b>Koordination anderer Dienstleiste<\/b>r administrieren und Kosten\u00fcbernahmen, Accountpflege und Buchungen erstellen.<\/li><li><b>Kunden, Besucher und Mitarbeiter<\/b> \u2013 pers\u00f6nlich und am Telefon qualifiziert betreuen.<\/li><li>Die Besprechungsr\u00e4ume sowie die <b>Unterst\u00fctzung der Kundenbewirtung koordinieren<\/b>.<\/li><li>Alle <b>administrativen und organisatorischen Assistenzaufgaben<\/b> \u00fcbernehmen, von der Begr\u00fc\u00dfung der Besucher, Ausstellung der Besucherausweise oder auch f\u00fcr die Begleitung von Personen zur Verf\u00fcgung stehen.<\/li><\/ul><p><\/p><p><b>Dein Profil<\/b><\/p><p>Concentrix passt perfekt zu dir, wenn du:<\/p><ul><li>Idealerweise \u00fcber eine abgeschlossene Ausbildung im<b> kaufm\u00e4nnischen oder dienstleistungsorientierten Bereich<\/b> verf\u00fcgst oder alternativ <b>vergleichbare Berufserfahrung<\/b> hast.<\/li><li>Durch<b> sehr gute Kommunikation auf Deutsch<\/b> in Wort und Schrift (C1) \u00fcberzeugst und grundlegende Englischkenntnisse besitzt.<\/li><li><b>Einsatzbereit, flexibel und belastbar<\/b> bist und ein sicheres Auftreten dich auszeichnet.<\/li><li><b>Professionalit\u00e4t und Freundlichkeit<\/b> in Kombination mit ausgezeichneten kommunikativen F\u00e4higkeiten f\u00fcr dich selbstverst\u00e4ndlich ist.<\/li><li>Du <b>zuverl\u00e4ssig<\/b> bist und w\u00fcnschenswerterweise Erfahrung im Umgang mit Bestellsystemen mitbringst.<\/li><li>Eine <b>selbstst\u00e4ndige und gewissenhafte Arbeitsweise<\/b> verfolgst und gleichzeitig <b>teamf\u00e4hig<\/b> bist.<\/li><\/ul><p><\/p><p><b>Unsere Benefits<\/b><\/p><p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst\u00fctzen:<\/p><ul><li>Wir m\u00f6chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <b>unbefristeten Arbeitsvertrag<\/b> setzen.<\/li><li>Deine zus\u00e4tzliche finanzielle Absicherung durch eine <b>betriebliche Altersvorsorge<\/b> ist f\u00fcr uns selbstverst\u00e4ndlich.<\/li><li>Im Sinne des Klimaschutzes f\u00f6rdern wir die Nutzung des \u00d6PNV. Concentrix stellt dir deshalb eine <b>verg\u00fcnstigte Monatsfahrkarte\/ein verg\u00fcnstigtes Jobticket<\/b> zur Verf\u00fcgung.<\/li><li>Unsere Mitarbeiter-Events begleiten Dich \u00fcber das Jahr verteilt.<\/li><li>Eine Vielzahl an <b>Online-Shopping-Rabatten<\/b>, speziell f\u00fcr Concentrix Mitarbeiter lassen dich kr\u00e4ftig sparen.<\/li><li>Es erwartet dich ein offenes und motiviertes Team, das darauf brennt, dich auf <b>Du-und-Du<\/b> bei Concentrix herzlich begr\u00fc\u00dfen zu d\u00fcrfen.<\/li><\/ul><p><\/p><p><b>Du willst mit uns durchstarten?<\/b><\/p><p>Wir sind der f\u00fchrende globale Marktf\u00fchrer f\u00fcr Technologie und Dienstleistungen, der heute und in der Zukunft die besten Marken der Welt antreibt. Wir unterst\u00fctzen Unternehmen dabei, erfrischend einfach in der Zusammenarbeit, der Interaktion und der Transaktion zu werden. Dabei schaffen wir unvorstellbare Ergebnisse in allen wichtigen Branchen in \u00fcber 70 M\u00e4rkten.<\/p><p><\/p><p>Wenn das alles nach dem perfekten n\u00e4chsten Schritt auf deinem Karriereweg klingt, dann m\u00f6chten wir dich kennenlernen. Bewirb dich noch heute \u00fcber unser Online-Formular und finde heraus, warum Concentrix f\u00fcr mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p><p><\/p><p><b>Du hast noch Fragen?<\/b><\/p><p>Bei Fragen steht dir Nicole H\u00f6vels unter nicole.hovels&#64;concentrix.com gerne zur Verf\u00fcgung.<\/p><p><\/p><p><b>Dein zuk\u00fcnftiger Arbeitsort:<\/b><\/p><p>Concentrix Management Holding B.V. &amp; Co. KG<\/p><p>Grenzstra\u00dfe 21, 06112 Halle (Saale)<\/p><p><\/p><p><i>Vielfalt und Chancengleichheit geh\u00f6ren zu den gelebten Grundwerten bei Concentrix:<\/i><\/p><p><i>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur\u00e4umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel\u00e4stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch\u00e4ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R\u00fccksicht auf Herkunft, Alter, Geschlechtsidentit\u00e4t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch\u00fctzte Klassifizierung.<\/i><\/p><p><i>Bewerbungen von Menschen mit Behinderung sind ausdr\u00fccklich erw\u00fcnscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst\u00fctzung an, um den f\u00fcr Dich passenden Arbeitsplatz zu schaffen.<\/i><\/p><p><\/p><p>Gem\u00e4\u00df deutschem Recht werden f\u00fcr diese Stelle nur Bewerber ber\u00fccksichtigt, die \u00fcber eine g\u00fcltige Arbeitserlaubnis in Deutschland verf\u00fcgen.<\/p>\",\"ats_external_id\":\"R1723925\",\"location\":\"Halle (Saale), Saxony-Anhalt\",\"job_type\":\"full_time\",\"salary\":\"2409.29\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-05T16:05:15.206+08:00\",\"created_at\":\"2026-04-30T18:04:53.059+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODEzMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Germany-Halle-Saale\/Receptionist--m-w-d--Halle---Saale_R1723925-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Facility Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea94b925ff81e66bc\",\"descriptor\":\"Concentrix Management Holding B.V. & Co. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1666076\",\"location\":\"Tirana, Tirana\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-30T18:05:40.357+02:00\",\"created_at\":\"2026-04-30T16:12:55.018+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjk?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjk\/apply?\",\"head_count\":\"20\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":\"hospitality\",\"contract_type\":\"permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"588\",\"campaign_id\":\"32727\",\"campaign_title\":\"Advisor I, Transaction Processing R1726879\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Advisor- Specialized Accounts 2026\",\"street\":\"PHL Quezon City - Tera Tower 1st Floor\",\"address\":\"PHL Quezon City - Tera Tower 1st Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Advisor I, Transaction Processing position performs off-line tasks in direct support of production associates. This position does not interface with customers directly.\",\"long_description\":\"<p><\/p><p>Dare to be #DifferentByDesign? Grab the opportunity to be part of a global organization where Experience is Everything. Enjoy a disruptive workplace as we provide endless learning opportunities, sustainable career development, and an employee centric environment.<\/p><p><\/p><p><u>Job Summary<\/u>: The Customer Care Expert, with the help of key support teams, will manage functions aimed to develop strategic growth opportunities for both our Clients and Business Owners. The incumbent will be responsible in implementing business processes which are aligned with committed standards and service level agreements. As a member of our team of delivery experts, he\/she will play a key role for all stakeholders as we continue to drive operational excellence and top of the line services.<\/p><p><\/p><p><u>Essential Duties and Responsibilities<\/u>:<\/p><ul><li>Utilize Different Communication Platforms to Engage &amp; Build Positive Relationships with Clients or Business Owners<\/li><li>Serve as a Knowledge-Source for Existing Processes and Contribute in the Development of New Business Strategies<\/li><li>Be a Champion in Addressing Customer Needs based on Assigned Responsibilities \u2013 i.e. Customer Service, Technical Support, Sales, and other Business-to-Business Functions<\/li><li>Perform Necessary Research and Analysis to Provide Proper Resolution and Ensure Quality of Services Rendered<\/li><li>Coordinate with Internal and External Departments to Maximize Available Resources and Convert each Client Interaction as Potential Growth Opportunities for the Business<\/li><li>Complete Other Related Functions Depending on Business Needs<\/li><\/ul><p><\/p><p><u>Minimum Hiring Qualifications<\/u>:<\/p><ul><li>At least One (1) Year of Related Working Experience (BPO Set-Up or Similar Industries)<\/li><li>Demonstrates Business Communication Skills (Verbal and Written English)<\/li><li>Excellent Customer Service Skills \u2013 Able to Engage in a Consultative Type of Conversation, Connect with Clients and\/or Business Owners in a Professional Manner<\/li><li>Basic Technical Knowledge is Required \u2013 Can Understand and Articulate Technical Concepts (Basic IT Technologies)<\/li><li>Industry Standard Certifications are Preferred but Not Required (Technical Positions)<\/li><li>Amenable to Work on Shifting Schedules and be Assigned in the Account Location<\/li><li>Intermediate to Advanced Proficiency with Microsoft Office Tools (Outlook, Excel, Word, etc.)<\/li><\/ul><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1726879\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-30T16:04:19.052+08:00\",\"created_at\":\"2026-04-30T12:07:11.082+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjcyNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Technical-Advisor--Specialized-Accounts-2026_R1726879\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-TERAT-06\",\"wid\":\"740544c0a47f01fd06e2c88f1f116766\",\"descriptor\":\"PHL Quezon City - Tera Tower 1st Floor\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"melisa.bato@concentrix.com\"},\"first_name\":\"Bato, Melisa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100841101\",\"wid\":\"60219339f7a01064a14dfecc57282a1d\",\"descriptor\":\"Fredjay Rosas (100841101)\"},{\"id\":\"516677\",\"wid\":\"9f196ba80a870154209b36d507192f02\",\"descriptor\":\"Melisa Bato (516677)\"},{\"id\":\"216348\",\"wid\":\"9f196ba80a87014ba128530705195b8b\",\"descriptor\":\"Rosalie Bautista (216348)\"},{\"id\":\"102464965\",\"wid\":\"a1600f3e36da10313963254abf510000\",\"descriptor\":\"Hope Milky Cayao (102464965)\"},{\"id\":\"103507845\",\"wid\":\"70c00a26f3ca10122619f2e21ba40000\",\"descriptor\":\"Jheel Marri Panis (103507845)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0639\",\"descriptor\":\"Advisor I, Transaction Processing\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370597\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Technical-Advisor--Specialized-Accounts-2026_R1726879\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Technical-Advisor--Specialized-Accounts-2026_R1726879\/apply\",\"job_requisition_id\":\"R1726879\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"markanthony.delapena@concentrix.com\"},\"first_name\":\"Mark Dela Pena (101884901)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Business Enhancement Group\",\"wid\":\"0227dc387a0901efb9050c65eb65afd5\",\"descriptor\":\"Business Enhancement Group\"},{\"id\":\"CF Accounting_Finance Group\",\"wid\":\"0227dc387a0901a4d8cd2c3eeb65a2d3\",\"descriptor\":\"Accounting & Finance Group\"}],\"job_requisition\":{\"id\":\"R1726879\",\"wid\":\"82b3bbee8b9b10039e4c1aa169ae0000\",\"descriptor\":\"Technical Advisor- Specialized Accounts 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1865\",\"campaign_id\":\"124\",\"campaign_title\":\"GTM Campaign T\u00e9l\u00e9vente - Tunisia - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H)- T\u00e9l\u00e9vente - Tunisia - Fran\u00e7ais\",\"street\":\"\",\"address\":\"\",\"city\":\"Tunis\",\"state\":\"Tunis Governorate\",\"postal_code\":null,\"region\":\"Tunisia\",\"country\":\"Tunisia\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<p>o Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<p>o Un contrat de 40 heures par semaine.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"910044638\",\"location\":\"Tunis, Tunisia\",\"job_type\":\"full_time\",\"salary\":\"1000\",\"salary_type\":\"monthly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-11T12:00:25.282+02:00\",\"created_at\":\"2026-04-30T10:18:58.025+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjQ?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1866\",\"campaign_id\":\"123\",\"campaign_title\":\"GTM Campaign Tunisia English\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H)- Service Client Anglais \",\"street\":\"TUN N\u00b012 Rue Ibn Sinaa, Zone Industrille Kheireddine, Le Kram, Tunis\",\"address\":\"TUN N\u00b012 Rue Ibn Sinaa, Zone Industrille Kheireddine, Le Kram, Tunis\",\"city\":\"Tunis\",\"state\":null,\"postal_code\":\"1053\",\"region\":\"Tunisie\",\"country\":\"Tunisia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities&nbsp;<\/h2>\\n<p>&bull; Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<p>&bull; Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p>\\n<p>&bull; Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p>\\n<p>&bull; Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\\n<p>&bull; Maintain basic knowledge of client products and\/or services<\/p>\\n<p>&bull; Prepare complete and accurate work including appropriately notating accounts as required<\/p>\\n<p>&bull; Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<p>&bull; Offer additional products and\/or services<\/p>\\n<p>&bull; Track, document and retrieve information in call tracking database<\/p>\\n<p>&bull; Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<h2>Candidate Profile&nbsp;<\/h2>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Courteous with strong customer service orientation<\/p>\\n<p>&bull; Ability to effectively communicate, both written and verbally<\/p>\\n<p>&bull; Dependable with strong attention to detail<\/p>\\n<p>&bull; Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p>\\n<p>&bull; Tolerance for repetitive work in a fast-paced, high production work environment<\/p>\\n<p>&bull; Ability to work as a team member, as well as independently<\/p>\\n<p>&bull; Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p>\\n<p>&bull; Ability to rotate shifts, as needed<\/p>\\n<p>&bull; Based on location and\/or program, additional experience\/skills may be required<\/p>\\n<h2>Career Framework Role&nbsp;<\/h2>\\n<p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.&nbsp; Works with close supervision and clearly defined procedures.&nbsp; Starting to demonstrate familiarity with client terminology, operating standards and procedures.&nbsp; Starter without sustained metric performance levels.<\/p>\\n<p>&nbsp;<\/p>\\n<h2><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/h2>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2705856512\",\"location\":\"Tunis, Tunisie\",\"job_type\":\"full_time\",\"salary\":\"1000\",\"salary_type\":\"monthly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T01:59:08.280+02:00\",\"created_at\":\"2026-04-30T09:23:28.693+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjM?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"952\",\"campaign_id\":\"18107\",\"campaign_title\":\"Supervisor, Physical Security R1722677\",\"campaign_type\":\"job_application\",\"job_title\":\"Supervisor de Seguridad F\u00edsica\",\"street\":\"GTM Ciudad de Guatemala - 15 Avenida 18-49\",\"address\":\"GTM Ciudad de Guatemala - 15 Avenida 18-49\",\"city\":\"Ciudad de Guatemala\",\"state\":\"Guatemala\",\"postal_code\":\"01013\",\"region\":null,\"country\":\"Guatemala\",\"short_description\":\"\",\"long_description\":\"<p><b><span>Resumen del rol:<\/span><\/b><\/p><p><span><span>Buscamos un profesional de seguridad altamente \u00e9tico y detallista para liderar las operaciones de seguridad f\u00edsica en nuestros sites. El candidato ideal ser\u00e1 responsable de garantizar un entorno seguro para nuestros colaboradores y activos, gestionando proveedores de seguridad, sistemas tecnol\u00f3gicos y procesos de auditor\u00eda con un enfoque de servicio al cliente.<\/span><\/span><\/p><p><\/p><div><p><b><span>Responsabilidades<\/span><span><span>\u00a0p<\/span><\/span><span>rincipales<\/span><span>:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><span><u>Gesti\u00f3n de Operaciones:<\/u><span><span>\u00a0<\/span>Supervisar y liderar al equipo de guardias de seguridad, asegurando el cumplimiento de consignas y est\u00e1ndares de desempe\u00f1o.<\/span><\/span><\/li><li><span><u>Sistemas de Seguridad Electr\u00f3nica:<\/u><span><span>\u00a0<\/span>Administrar y monitorear sistemas de CCTV y control de accesos (L<\/span><\/span><span>enel<\/span><span>,<span>\u00a0O<\/span><\/span><span>nguard<\/span><span>,<span>\u00a0H<\/span><\/span><span>ikvision).<\/span><\/li><li><span><u>Control de Identidades:<\/u><span><span>\u00a0<\/span>Gestionar el ciclo de vida de las tarjetas de acceso (altas, bajas y reposiciones) y bases de datos de usuarios.<\/span><\/span><\/li><li><span><u>Auditor\u00eda y Cumplimiento:<\/u><span><span>\u00a0<\/span>Ejecutar auditor\u00edas de seguridad peri\u00f3dicas y asegurar el cumplimiento de normas internacionales de seguridad f\u00edsica (por ej. ISO 27001, NFPA).<\/span><\/span><\/li><li><span><u>Administraci\u00f3n de Parqueos:<\/u><span><span>\u00a0<\/span>Supervisar la log\u00edstica del control de ingresos y seguridad en las \u00e1reas de estacionamiento.<\/span><\/span><\/li><li><span><u>Gesti\u00f3n de Crisis:<\/u><span><span>\u00a0<\/span>Liderar la toma de decisiones r\u00e1pida en situaciones de emergencia y actuar como mediador en la resoluci\u00f3n de conflictos.<\/span><\/span><\/li><li><span><u>Cultura de Servicio:<\/u><span><span>\u00a0<\/span>Mantener una comunicaci\u00f3n asertiva con l\u00edderes y colaboradores, garantizando que la seguridad sea un facilitador del negocio mediante la empat\u00eda y la atenci\u00f3n al cliente.<\/span><\/span><\/li><\/ul><\/div><div><p><\/p><p><b><span>Requisitos<\/span><span>:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><span><span>M\u00ednimo 5 a\u00f1os de experiencia comprobable en manejo de personal de seguridad y guardias.<\/span><\/span><\/li><li><span><span>Estudios a nivel T\u00e9cnico Universitario.<\/span><\/span><\/li><li><span><span>Dominio t\u00e9cnico de plataformas de CCTV y software de control de acceso.<\/span><\/span><\/li><li><span><span>Conocimiento s\u00f3lido en normativas internacionales de seguridad.<\/span><\/span><\/li><li><span><span>Alta inteligencia emocional, control de impulsos y \u00e9tica profesional firme.<\/span><\/span><\/li><\/ul><\/div><div><p><\/p><\/div><div><p><b>OJO - Descripci\u00f3n del nivel del cargo:<\/b><\/p><p><span><span>\u25cf Cargo profesional de nivel inicial en un rol de supervisi\u00f3n. Recibe asignaciones de trabajo predeterminadas sujetas a un nivel moderado de control y revisi\u00f3n.<\/span><\/span><\/p><p><span><span>\u25cf Dirige a los subordinados para completar las tareas siguiendo las directrices, procedimientos y pol\u00edticas establecidas. Trabaja en asuntos de alcance limitado.<\/span><\/span><\/p><p><span><span>\u25cf Recibe asignaciones en t\u00e9rminos orientados a tareas y supervisa a los subordinados para establecer prioridades y completar las tareas.<\/span><\/span><\/p><p><span><span>\u25cf Proporciona supervisi\u00f3n a un grupo de empleados, asignando tareas, revisando el trabajo con frecuencia y manteniendo los cronogramas.<\/span><\/span><\/p><p><span><span>\u25cf Reporta a un Gerente o Gerente Senior.<\/span><\/span><\/p><\/div>\",\"ats_external_id\":\"R1722677\",\"location\":\"Ciudad de Guatemala, Guatemala\",\"job_type\":\"full_time\",\"salary\":\"7750\",\"salary_type\":\"monthly\",\"salary_currency\":\"GTQ\",\"updated_at\":\"2026-05-06T06:07:36.297+08:00\",\"created_at\":\"2026-04-30T02:03:54.932+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODEwNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GTM-Ciudad-de-Guatemala---15-Avenida-18-49\/Supervisor-de-Seguridad-Fsica_R1722677\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Physical Security\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"d209b849f157101ac0ba2d940e740000\",\"descriptor\":\"Concentrix Solutions Guatemala S.A.\",\"reference_id\":\"WGT02\",\"organization_reference_id\":\"WGT02\"},\"location\":{\"city\":\"Ciudad de Guatemala\",\"state\":\"Guatemala\",\"country\":{\"wid\":\"db3b4b80df0f4287b262e5564c10edfa\",\"iso2\":\"GT\",\"iso3\":\"GTM\",\"descriptor\":\"Guatemala\",\"iso_numeric\":\"320\"},\"postal_code\":\"01013\",\"primary_location\":{\"id\":\"GT-CIU-TETRA-01\",\"wid\":\"0ee2e7446272101d479e81f1efc60000\",\"descriptor\":\"GTM Ciudad de Guatemala - 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years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1605\",\"campaign_id\":\"443\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1725784\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Support Consultant (Italian-speaking) - On-site MS01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"Key Responsibilities\\nHandle customer inquiries via chat, email, and phone in a professional and timely manner\\nProvide support related to orders, deliveries, returns, refunds, and product information\\nEnsure all interactions follow company guidelines and maintain a high level of empathy and personalization\\nAccurately document all customer interactions using internal systems\\nWork with tools such as Zendesk and Hubtype to manage and resolve cases\\nMeet and maintain KPIs such as SLA, CSAT, and productivity targets\\nIdentify customer needs and suggest alternative products when appropriate\\nCollaborate with internal teams to resolve complex issues or escalations\\nRequirements\\nPrevious experience in customer service, preferably in fashion or retail\\nStrong communication skills in Italian and English (additional languages are a plus)\\nFamiliarity with customer service tools such as Zendesk and Hubtype is highly desirable\\nAbility to work in a fast paced environment and manage multiple tasks\\nStrong problem solving skills and attention to detail\\nCustomer oriented mindset with a focus on empathy and solution\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0\u00a0<\/b><\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Fashion Support Consultant in Barcelona (On-site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the Fashion industry.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p><\/p><p>As a\u00a0<b>Fashion Support Consultant<\/b> on our team, you will:\u00a0\u00a0<\/p><p>- Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users\u2019 demands.\u00a0<br \/>- Log call details onto call management systems and provide response and resolution within SLA\u00a0<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers\u00a0<br \/>- Escalate potential service issues initially with Mentor.\u00a0\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0\u00a0<\/b><\/p><p>- Are bilingual or proficient in Italian and advanced in\u00a0English<br \/>- Have working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration\u00a0<br \/>- Have good disposition to work in a customer service environment\u00a0<br \/>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 needs\u00a0<br \/>- Can\u00a0take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. 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Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? 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Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"3578336233\",\"location\":\"Abidjan, C\u00f4te d'Ivoire\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-12T01:59:08.267+02:00\",\"created_at\":\"2026-04-29T17:29:31.593+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjI?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"internship\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1868\",\"campaign_id\":\"121\",\"campaign_title\":\"Conseiller Client (H\/F) - T\u00e9l\u00e9vente - Abidjan - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H)- T\u00e9l\u00e9vente - Abidjan - Fran\u00e7ais\",\"street\":\"Plateau Indeni\u00e9, Immeuble Marina View\",\"address\":\"Plateau Indeni\u00e9, Immeuble Marina View\",\"city\":\"Abidjan\",\"state\":\"Abidjan\",\"postal_code\":null,\"region\":\"C\u00f4te d'Ivoire\",\"country\":\"C\u00f4te d'Ivoire\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<p>o Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<p>o Un contrat de 35 heures par semaine.<\/p>\\n<p>o Des cars mis &agrave; disposition<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"1229590482\",\"location\":\"Abidjan, C\u00f4te d'Ivoire\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T01:59:08.254+02:00\",\"created_at\":\"2026-04-29T17:01:08.722+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjE?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1766\",\"campaign_id\":\"451\",\"campaign_title\":\"ByteDance GSS \/ English \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Non-voice (English-speaking) \u2013 Creative Media Platform\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a&nbsp;<strong>Customer Support in Porto, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>As a Customer Support, you will:<\/p>\\n<ul>\\n<li>Efficiently handle incoming support inquiries (non-voice - via chat and\/or ticket) with accuracy<\/li>\\n<li>Follow standard operating procedures (SOPs) and escalate complex issues as needed<\/li>\\n<li>Investigate and collect information to provide to customer<\/li>\\n<li>Provide detailed and organised customer support and seek for initiatives to improve the overall customer experience<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have an advanced level of English (written and oral) (C1)<\/li>\\n<li>Understand of how social platforms function<\/li>\\n<li>Have proved computer skills and diligent worker<\/li>\\n<li>Have high attention to detail and problem-solving mindset<\/li>\\n<li>Have the ability to effectively communicate, both written and verbally<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"997266780\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-11T00:59:02.673+01:00\",\"created_at\":\"2026-04-29T16:37:18.451+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1767\",\"campaign_id\":\"450\",\"campaign_title\":\"ByteDance MPO \/ Spanish  \/ BM \/ Lisbon \/ ad in spanish\",\"campaign_type\":\"job_application\",\"job_title\":\"Especialista t\u00e9cnico de producto en espa\u00f1ol - Publicidad digital\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experimenta el poder de una carrera revolucionaria!\",\"long_description\":\"<p>Est&aacute;s buscando tu pr&oacute;ximo paso? Somos una empresa global, l&iacute;der en tecnolog&iacute;a y servicios que impulsa las marcas del futuro. Ayudamos a marcas reconocidas &mdash;las que utilizas cada d&iacute;a&mdash; a mejorar sus negocios mediante tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses. Y nos enorgullece ser reconocidos con premios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; y \\\"Best Company Culture,&rdquo; a&ntilde;o tras a&ntilde;o.<\/p>\\n<p>Si buscas crecer e inspirarte, como <strong>Especialista t&eacute;cnico de producto en Lisboa, Portugal (On-Site)<\/strong>, ser&aacute;s responsable de garantizar que se cumplan los objetivos de rendimiento en todas las operaciones. Adem&aacute;s, asegurar&aacute;s que cumplimos con las expectativas del cliente en cuanto a excelencia operativa, con altos est&aacute;ndares de calidad, eficiencia y mejora continua de la experiencia del cliente.<\/p>\\n<p><strong>Crecimiento profesional y desarrollo personal<\/strong><\/p>\\n<p>Te proporcionaremos toda la formaci&oacute;n, tecnolog&iacute;as de vanguardia y el apoyo continuo que necesitas para tener &eacute;xito. En Concentrix, existe un verdadero potencial de crecimiento personal y profesional. &iexcl;Aproximadamente el 80% de nuestros managers y l&iacute;deres han sido promovidos internamente! Por eso ofrecemos una amplia variedad de programas GRATUITOS de formaci&oacute;n y desarrollo de liderazgo, dise&ntilde;ados para ayudarte a construir la carrera que siempre has imaginado.<\/p>\\n<p><strong>Qu&eacute; har&aacute;s en este puesto<\/strong><\/p>\\n<p>Como Especialista t&eacute;cnico de producto, vas a:<\/p>\\n<ul>\\n<li>Desde el inicio, participar activamente en la b&uacute;squeda de iniciativas para mejorar el servicio y la experiencia global del usuario<\/li>\\n<li>Gestionar y resolver de principio a fin incidencias relacionadas con los productos publicitarios del cliente, a trav&eacute;s de email y chat<\/li>\\n<li>Liderar la resoluci&oacute;n de consultas colaborando con equipos internos de Product Operations e Ingenier&iacute;a para abordar todo tipo de cuestiones (generales, t&eacute;cnicas o de producto)<\/li>\\n<li>Contribuir a los indicadores de satisfacci&oacute;n del cliente, garantizando la calidad del servicio a lo largo del proceso y proporcionando actualizaciones peri&oacute;dicas<\/li>\\n<li>Asegurar el cumplimiento de los niveles de servicio en todos los canales y alcanzar altos niveles de productividad, impactando positivamente en los tiempos de resoluci&oacute;n<\/li>\\n<li>Colaborar con especialistas t&eacute;cnicos internos para formar a los anunciantes sobre las funcionalidades del producto y los problemas m&aacute;s comunes<\/li>\\n<\/ul>\\n<p><strong>Tus cualificaciones<\/strong><\/p>\\n<p>Concentrix es una excelente opci&oacute;n para ti si:<\/p>\\n<ul>\\n<li><strong>Tienes un nivel alto de espa&ntilde;ol (C1), tanto escrito como oral<\/strong><\/li>\\n<li>Tienes un buen nivel de ingl&eacute;s (B2), tanto escrito como oral<\/li>\\n<li>Tienes un t&iacute;tulo en Marketing o en un campo relacionado<\/li>\\n<li><strong>Tienes experiencia en marketing digital<\/strong><\/li>\\n<li><strong>Tienes experiencia en gesti&oacute;n de campa&ntilde;as de pago (obligatorio)<\/strong><\/li>\\n<li>Tienes experiencia en contact center o en programas de servicio para empresas de tecnolog&iacute;a publicitaria<\/li>\\n<li>Eres capaz de trabajar tanto en equipo como de forma aut&oacute;noma<\/li>\\n<li>Est&aacute;s familiarizado\/a con el uso de redes sociales y tienes conocimientos b&aacute;sicos de publicidad digital<\/li>\\n<\/ul>\\n<p>Si sientes que no cumples con todos los requisitos, te animamos a postularte igualmente. Haremos todo lo posible por encontrar una oportunidad que encaje con tu perfil, ya sea en este u otro puesto.<\/p>\\n<p><strong>Qu&eacute; te ofrecemos<\/strong><\/p>\\n<p>En este puesto, ofrecemos beneficios que apoyan tu estilo de vida:<\/p>\\n<ul>\\n<li>Salario competitivo (fijo y bonificaciones adicionales)<\/li>\\n<li>Ubicaci&oacute;n c&eacute;ntrica en Lisboa, Portugal<\/li>\\n<li>Oportunidades de bonus con el programa Refer a Friend<\/li>\\n<li>Formaci&oacute;n completa y remunerada sobre la empresa y el proyecto<\/li>\\n<li>Programas de desarrollo profesional<\/li>\\n<\/ul>\\n<p><strong>Vive tu mejor versi&oacute;n!<\/strong><\/p>\\n<p>Si todo esto te parece el siguiente paso ideal en tu carrera profesional, queremos conocerte. Post&uacute;late hoy y descubre por qu&eacute; m&aacute;s de 440.000 game-changers en todo el mundo eligen Concentrix como su &ldquo;empleador de referencia&rdquo;.<\/p>\\n<p><strong>Concentrix es una empresa que promueve la igualdad de oportunidades<\/strong><\/p>\\n<p>Estamos orgullosamente unidos como un solo equipo, una sola empresa, a nivel global. Estamos comprometidos con la igualdad de oportunidades de empleo para todos los candidatos y con un entorno laboral libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de selecci&oacute;n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones profesionales, sin tener en cuenta raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, etnia, estado familiar o parental, nacionalidad, discapacidad o cualquier otra clasificaci&oacute;n protegida por las leyes nacionales aplicables.<\/p>\\n<p><strong>Elegibilidad para trabajar<\/strong><\/p>\\n<p>De acuerdo con la legislaci&oacute;n portuguesa, solo se considerar&aacute;n candidatos que est&eacute;n legalmente autorizados para trabajar en Portugal.<\/p>\",\"ats_external_id\":\"1332747957\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-30T16:28:20.902+01:00\",\"created_at\":\"2026-04-29T16:26:54.435+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1768\",\"campaign_id\":\"449\",\"campaign_title\":\"ByteDance MPO \/ Spanish  \/ BM \/ Lisbon \",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Product Specialist (Spanish-Speaking) - Digital Ads\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Technical Support Digital Ads in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a <strong>Technical Support Digital Ads<\/strong>, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience.<\/li>\\n<li>Handle and resolve end to end product troubleshooting and customer&nbsp;support&nbsp;for our client advertising products, on case volumes across email and chat channels<\/li>\\n<li>Own and drive query resolution through collaboration within house Product Operations &amp; Eng groups to resolve all types of generic, technical or product queries<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<li>Partner with inhouse technical specialists to educate advertisers on product features and common issue types<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Spanish (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have a degree in Marketing or related field<\/li>\\n<li>Have experience in Digital Marketing<\/li>\\n<li>Have experience on&nbsp;<strong>paid campaign management&nbsp;<\/strong> (mandatory)<\/li>\\n<li>Have experience in a Contact Centre, Service program for any Advertising Tech company<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"1773535763\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-30T16:29:41.052+01:00\",\"created_at\":\"2026-04-29T16:14:28.333+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NDk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NDk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1769\",\"campaign_id\":\"444\",\"campaign_title\":\"ByteDance MPO \/ English  \/ BM \/ Lisbon \",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Product Specialist (English-Speaking) - Digital Ads\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Technical Support Digital Ads in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a <strong>Technical Support Digital Ads<\/strong>, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience.<\/li>\\n<li>Handle and resolve end to end product troubleshooting and customer&nbsp;support&nbsp;for our client advertising products, on case volumes across email and chat channels<\/li>\\n<li>Own and drive query resolution through collaboration within house Product Operations &amp; Eng groups to resolve all types of generic, technical or product queries<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<li>Partner with inhouse technical specialists to educate advertisers on product features and common issue types<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in English (C1)<\/li>\\n<li>Have a degree in Marketing or related field<\/li>\\n<li>Have experience in Digital Marketing<\/li>\\n<li>Have experience on&nbsp;<strong>paid campaign management&nbsp;<\/strong>(mandatory)<\/li>\\n<li>Have experience in a Contact Centre, Service program for any Advertising Tech company<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"3910770891\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-07T15:29:10.533+01:00\",\"created_at\":\"2026-04-29T16:06:54.224+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NDQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NDQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1869\",\"campaign_id\":\"120\",\"campaign_title\":\"Conseiller Client (H\/F) - Abidjan - Service Client - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) - Abidjan - Service Client - Fran\u00e7ais\",\"street\":\"Plateau Indeni\u00e9, Immeuble Marina View\",\"address\":\"Plateau Indeni\u00e9, Immeuble Marina View\",\"city\":\"Abidjan\",\"state\":\"District Autonome d'Abidjan\",\"postal_code\":null,\"region\":\"C\u00f4te d'Ivoire\",\"country\":\"C\u00f4te d'Ivoire\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<p>o Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<p>o Un contrat de 40 heures par semaine.<\/p>\\n<p>o Des cars de transport mis &agrave; disposition<\/p>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au dimanche avec deux de repos rotatif sur une amplitude horaire entre 6h00 &agrave; 21h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"1028326459\",\"location\":\"Abidjan, C\u00f4te d'Ivoire\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-10T01:59:10.602+02:00\",\"created_at\":\"2026-04-29T14:57:49.413+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjA?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1770\",\"campaign_id\":\"436\",\"campaign_title\":\"ByteDance Collections \/ Spanish \/ BM \/ Porto \/ ad in spanish\",\"campaign_type\":\"job_application\",\"job_title\":\"Especialista en cobros en espa\u00f1ol \u2013 Redes sociales\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experimenta el poder de una carrera revolucionaria\",\"long_description\":\"<p>Est&aacute;s buscando tu pr&oacute;ximo paso? Somos una empresa global, l&iacute;der en tecnolog&iacute;a y servicios que impulsa las marcas del futuro. Ayudamos a marcas reconocidas &mdash;las que utilizas cada d&iacute;a&mdash; a mejorar sus negocios mediante tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses. Y nos enorgullece ser reconocidos con premios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; y \\\"Best Company Culture,&rdquo; a&ntilde;o tras a&ntilde;o.<\/p>\\n<p>Si buscas crecer e inspirarte, como <strong>Especialista en cobros en Oporto, Portugal (On-Site)<\/strong>, ser&aacute;s responsable de garantizar que se cumplan los objetivos de rendimiento en todas las operaciones. Adem&aacute;s, asegurar&aacute;s que cumplimos con las expectativas del cliente en cuanto a excelencia operativa, con altos est&aacute;ndares de calidad, eficiencia y mejora continua de la experiencia del cliente. Asimismo, tendr&aacute;s un papel activo en garantizar el cumplimiento de las directrices del cliente, promoviendo y participando en la mejora continua del servicio ofrecido a todos los usuarios.<\/p>\\n<p><strong>Crecimiento profesional y desarrollo personal<\/strong><\/p>\\n<p>Te proporcionaremos toda la formaci&oacute;n, tecnolog&iacute;as de vanguardia y el apoyo continuo que necesitas para tener &eacute;xito. En Concentrix, existe un verdadero potencial de crecimiento personal y profesional. &iexcl;Aproximadamente el 80% de nuestros managers y l&iacute;deres han sido promovidos internamente! Por eso ofrecemos una amplia variedad de programas GRATUITOS de formaci&oacute;n y desarrollo de liderazgo, dise&ntilde;ados para ayudarte a construir la carrera que siempre has imaginado.<\/p>\\n<p><strong>Qu&eacute; har&aacute;s en este puesto<\/strong><\/p>\\n<p>Como Especialista en cobros, vas a:<\/p>\\n<ul>\\n<li>Contactar proactivamente con clientes con pagos pendientes a trav&eacute;s de llamadas o comunicaci&oacute;n escrita para fomentar el pago puntual<\/li>\\n<li>Gestionar el proceso de cobros (dunning), incluyendo cartas de cobro, recordatorios, notificaciones formales y escalaciones a direcci&oacute;n y equipos de ventas cuando sea necesario<\/li>\\n<li>Construir y mantener relaciones s&oacute;lidas con los clientes para reducir disputas y asegurar pagos futuros a tiempo<\/li>\\n<li>Investigar y resolver disputas de pago colaborando con equipos internos (ventas, atenci&oacute;n al cliente, legal)<\/li>\\n<li>Mantener registros precisos de los contactos con clientes y la informaci&oacute;n de facturaci&oacute;n<\/li>\\n<li>Garantizar procesos de cobro eficientes para reducir el riesgo de cr&eacute;dito y minimizar p&eacute;rdidas<strong> <\/strong><\/li>\\n<\/ul>\\n<p><strong>Tus cualificaciones<\/strong><\/p>\\n<p>Concentrix es una excelente opci&oacute;n para ti si:<\/p>\\n<ul>\\n<li>Tienes un nivel fluido de espa&ntilde;ol (C2, escrito y oral) y un buen dominio del ingl&eacute;s para la comunicaci&oacute;n interna<\/li>\\n<li>Tienes al menos 2 a&ntilde;os de experiencia en cobranzas para Key Accounts y agencias en el sector digital (obligatorio)<\/li>\\n<li>Posees s&oacute;lidas habilidades de resoluci&oacute;n de problemas y eres eficaz identificando y solucionando incidencias<\/li>\\n<li>Eres emp&aacute;tico\/a, resiliente y orientado\/a al cliente, demostrando paciencia y profesionalidad<\/li>\\n<\/ul>\\n<p>Si sientes que no cumples con todos los requisitos, te animamos a postularte igualmente. Haremos todo lo posible por encontrar una oportunidad que encaje con tu perfil, ya sea en este u otro puesto.<\/p>\\n<p><strong>Qu&eacute; te ofrecemos<\/strong><\/p>\\n<p>En este puesto, ofrecemos beneficios que apoyan tu estilo de vida:<\/p>\\n<ul>\\n<li>Contrato a tiempo completo e indefinido (negociable seg&uacute;n tu experiencia y las necesidades del cliente)<\/li>\\n<li>Salario competitivo y bonus por desempe&ntilde;o<\/li>\\n<li>Ubicaci&oacute;n c&eacute;ntrica en Oporto, Portugal<\/li>\\n<li>Oportunidades de bonus con el programa Refer a Friend<\/li>\\n<li>Formaci&oacute;n completa y remunerada sobre la empresa y el proyecto<\/li>\\n<li>Programas de desarrollo profesional<\/li>\\n<\/ul>\\n<p><strong>Vive tu mejor versi&oacute;n!<\/strong><\/p>\\n<p>Si todo esto te parece el siguiente paso ideal en tu carrera profesional, queremos conocerte. Post&uacute;late hoy y descubre por qu&eacute; m&aacute;s de 440.000 game-changers en todo el mundo eligen Concentrix como su &ldquo;empleador de referencia&rdquo;.<\/p>\\n<p><strong>Concentrix es una empresa que promueve la igualdad de oportunidades<\/strong><\/p>\\n<p>Estamos orgullosamente unidos como un solo equipo, una sola empresa, a nivel global. Estamos comprometidos con la igualdad de oportunidades de empleo para todos los candidatos y con un entorno laboral libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de selecci&oacute;n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones profesionales, sin tener en cuenta raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, etnia, estado familiar o parental, nacionalidad, discapacidad o cualquier otra clasificaci&oacute;n protegida por las leyes nacionales aplicables.<\/p>\\n<p><strong>Elegibilidad para trabajar<\/strong><\/p>\\n<p>De acuerdo con la legislaci&oacute;n portuguesa, solo se considerar&aacute;n candidatos que est&eacute;n legalmente autorizados para trabajar en Portugal.<\/p>\",\"ats_external_id\":\"3483690394\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-30T16:04:07.095+01:00\",\"created_at\":\"2026-04-29T14:41:48.124+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1771\",\"campaign_id\":\"435\",\"campaign_title\":\"ByteDance Collections \/ Spanish \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Payment Collections Specialist (Spanish-speaking) \u2013 Social Media\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a&nbsp;<strong>Payment Collections Specialist in Porto, Portugal (On-Site)<\/strong>, you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Payment Collections Specialist, you will:<\/p>\\n<ul>\\n<li>Proactively reach out to customers with overdue balances via voice or written communication to encourage timely payments.<\/li>\\n<li>Manage the dunning process, including collection letters, reminders, formal notices, and escalation to senior management and sales when necessary.<\/li>\\n<li>Build and maintain strong customer relationships to reduce disputes and ensure future payments are timely.<\/li>\\n<li>Investigate and resolve payment disputes by collaborating with internal stakeholders (sales, customer service, legal).<\/li>\\n<li>Maintain accurate records of customer contacts and billing information.<\/li>\\n<li>Ensure efficient collection processes to reduce credit risk and minimize profit loss.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in Spanish (written and spoken at C2 level) and have a strong command of English for internal communication.<\/li>\\n<li>Have at least 2 years of experience in Collections&nbsp;for&nbsp;Key Accounts &amp; Agencies in the Digital Industry (mandatory)<\/li>\\n<li>Have strong problem-solving abilities&nbsp;&ndash; are efficient in identifying and resolving customer issues<\/li>\\n<li>Are empathetic, resilient, and customer-centric &ndash; make proof of patience and professionalism<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Customer Service Representative in Porto, Portugal (On-Site)<\/strong>, you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to customer inquiries across multiple channels (e.g., email, chat, phone), ensuring accurate and timely updates in CRM systems with all relevant details.<\/li>\\n<li>Build strong relationships with customers by addressing their questions and resolving issues professionally, promptly, and with empathy.<\/li>\\n<li>Enhance customer loyalty and satisfaction by providing effective solutions and ensuring a seamless experience throughout every interaction.<\/li>\\n<li>Maintain a friendly, professional, and approachable tone in all communications, fostering trust and positive engagement.<\/li>\\n<li>Collaborate closely with team members and management to optimize workflows and deliver a superior customer experience.<\/li>\\n<li>Identify common customer challenges, provide actionable feedback on recurring issues, and proactively suggest areas for improvement in processes or policies.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in European Portuguese (written and spoken) and have a strong command of English for internal communication.<\/li>\\n<li>Have experience in customer service, preferably in the travel or online booking industry.<\/li>\\n<li>Are passionate about travel and hospitality, with an understanding of the needs and expectations of travelers.<\/li>\\n<li>Are skilled at interpreting and applying company policies, procedures, and service guidelines to assist customers effectively.<\/li>\\n<li>Can work independently, make sound decisions, and document customer interactions accurately and efficiently.<\/li>\\n<li>Possess excellent problem-solving skills and can deliver personalized solutions to meet customer needs and resolve issues.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"665252424\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T00:59:02.394+01:00\",\"created_at\":\"2026-04-29T14:19:19.032+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1606\",\"campaign_id\":\"441\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1726566\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Sales Representative (Swedish-speaking) - On site - High Tech HS03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"CSSR\",\"long_description\":\"<p><strong>Experience the power of a game-changing career&nbsp;<\/strong><\/p>\\n<p>Want to be part of an innovative and growing team? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a&nbsp;<strong>Customer Service Sales Representative in Barcelona&nbsp;(On-site),<\/strong>&nbsp;you will be part of our team of game-changers who are powering the brands of the future in tech.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development&nbsp;<\/strong><\/p>\\n<p>This is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>As a&nbsp;<strong>Customer Service Sales Representative<\/strong>&nbsp;in our team, you will:&nbsp;<\/p>\\n<p>- Mainly handle inbound activity (calls, emails, chat, tasks) of customer post sales requests&nbsp;<\/p>\\n<p>- Handle outbound calls when necessary to solve issues with customers and different internal business units&nbsp;<\/p>\\n<p>- Quote creation and follow up with cross selling \/ up selling and a proactive and service attitude&nbsp;<\/p>\\n<p>- Ensure personal knowledge of the Store portfolio and Post sales process&acute;s are maintained&nbsp;<\/p>\\n<p>- Initiate &amp; manage Customer post sales related tasks; covering order cancellations, claims management, order and delivery follow up, refund requests and escalations&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications&nbsp;<\/strong><\/p>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:&nbsp;<\/p>\\n<p>- Have a proficient or bilingual level of Swedish and are advanced in English&nbsp;<\/p>\\n<p>- Have, minimum, 1-year relevant experience&nbsp;<\/p>\\n<p>- Have strong communication, customer facing and customer care skills&nbsp;<\/p>\\n<p>- Have knowledge of sales techniques (up-\/cross-selling, objection handling, etc)&nbsp;<\/p>\\n<p>- Are achievement and target oriented, customer driven and motivated to work in sales&nbsp;<\/p>\\n<p>- Have IT knowledge and technical understanding&nbsp;<\/p>\\n<p>- Have real capability to listen to customers<\/p>\\n<p>- Can conduct effective qualification skills to ensure a comprehensive understanding of customer needs<\/p>\\n<p>&nbsp;<\/p>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong><\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help support your&nbsp;<strong>unique lifestyle:<\/strong>&nbsp;<\/p>\\n<p>- Full time 39 hours\/week permanent contract: Monday to Friday, from 09.00 to 18.00&nbsp;<\/p>\\n<p>- Base salary of 20 000&nbsp;euros per annum + up to 2000 euros in bonus per annum&nbsp;<\/p>\\n<p>- Great office location in Barcelona<\/p>\\n<p>- Friends hunting (referral) bonus&nbsp;<\/p>\\n<p>- Full paid training about the company and the project you will be working on&nbsp;<\/p>\\n<p>- Career development program and specialized courses&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong><\/p>\\n<p>At&nbsp;Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is an equal opportunity employer&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.&nbsp;<\/em><br \/>R1726566<\/p>\",\"ats_external_id\":\"R1726566\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"1666.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-07T08:47:13.425+02:00\",\"created_at\":\"2026-04-29T14:05:57.303+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NDE?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NDE\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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HPINC - 980008825\",\"reference_id\":\"980008825\",\"custom_reference_id\":\"980008825\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"d9dbf78d463b102b04d78aaddf450000\",\"descriptor\":\"W0ZZW6 Hpi Emea Store Post Sales\",\"reference_id\":\"W0ZZW6\",\"custom_reference_id\":\"W0ZZW6\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"annarita.iannuzzi@concentrix.com\"},\"first_name\":\"Annarita Iannuzzi (102541677)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1726566\",\"wid\":\"da655d07b69410036ddcb59f84cb0000\",\"descriptor\":\"Customer Service Sales Representative (Swedish-speaking) - On site - High Tech HS03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1773\",\"campaign_id\":\"432\",\"campaign_title\":\"Audi \/ Spanish \/ BM \/ Braga \/ ad in spanish\",\"campaign_type\":\"job_application\",\"job_title\":\"Asistente de atenci\u00f3n al cliente en espa\u00f1ol - Para Audi\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experimenta el poder de una carrera revolucionaria\",\"long_description\":\"<p>Est&aacute;s buscando tu pr&oacute;ximo paso? Somos una empresa global, l&iacute;der en tecnolog&iacute;a y servicios que impulsa las marcas del futuro. Ayudamos a marcas reconocidas &mdash;las que utilizas cada d&iacute;a&mdash; a mejorar sus negocios mediante tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses. Y nos enorgullece ser reconocidos con premios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; y \\\"Best Company Culture,&rdquo; a&ntilde;o tras a&ntilde;o.<\/p>\\n<p>Si buscas crecer e inspirarte, como <strong>Representante de Atenci&oacute;n al Cliente para Audi en Braga, Portugal (On-Site)<\/strong>, ser&aacute;s responsable de garantizar que se cumplan los objetivos de rendimiento en todas las operaciones. Adem&aacute;s, asegurar&aacute;s que cumplimos con las expectativas del cliente en cuanto a excelencia operativa, con altos est&aacute;ndares de calidad, eficiencia y mejora continua de la experiencia del cliente.<\/p>\\n<p><strong>Crecimiento profesional y desarrollo personal<\/strong><\/p>\\n<p>Te proporcionaremos toda la formaci&oacute;n, tecnolog&iacute;as de vanguardia y el apoyo continuo que necesitas para tener &eacute;xito. En Concentrix, existe un verdadero potencial de crecimiento personal y profesional. &iexcl;Aproximadamente el 80% de nuestros managers y l&iacute;deres han sido promovidos internamente! Por eso ofrecemos una amplia variedad de programas GRATUITOS de formaci&oacute;n y desarrollo de liderazgo, dise&ntilde;ados para ayudarte a construir la carrera que siempre has imaginado.<\/p>\\n<p><strong>Qu&eacute; har&aacute;s en este puesto<\/strong><\/p>\\n<p>Como Representante de Atenci&oacute;n al Cliente, vas a:<\/p>\\n<ul>\\n<li>Responder a las consultas de los clientes a trav&eacute;s de tel&eacute;fono, chat y correo electr&oacute;nico, representando a una reconocida marca automotriz europea con profesionalidad y entusiasmo. Mantener una documentaci&oacute;n clara y precisa de las interacciones, resoluciones y seguimientos en el sistema CRM<\/li>\\n<li>Colaborar con compa&ntilde;eros para mejorar la experiencia global del cliente<\/li>\\n<li>Mantenerte actualizado\/a sobre las &uacute;ltimas ofertas, pol&iacute;ticas y servicios para proporcionar informaci&oacute;n precisa y oportuna<\/li>\\n<li>Mostrar cercan&iacute;a y entusiasmo en cada interacci&oacute;n con el cliente<\/li>\\n<li>Utilizar tus conocimientos de automoci&oacute;n y productos digitales para diagnosticar y resolver incidencias de manera eficaz<\/li>\\n<\/ul>\\n<p><strong>Tus cualificaciones<\/strong><\/p>\\n<p>Concentrix es una excelente opci&oacute;n para ti si:<\/p>\\n<ul>\\n<li>Tienes un nivel alto de espa&ntilde;ol (C1, escrito y oral) y un buen nivel de ingl&eacute;s (B2)<\/li>\\n<li>Tienes al menos 1 a&ntilde;o de experiencia en call center o atenci&oacute;n al cliente, preferiblemente en el sector automotriz<\/li>\\n<li>Te apasiona el mundo del autom&oacute;vil y tienes afinidad con la tecnolog&iacute;a digital<\/li>\\n<li>Tienes gran atenci&oacute;n al detalle y buenas habilidades organizativas<\/li>\\n<li>Posees excelentes habilidades de resoluci&oacute;n de problemas y una mentalidad creativa orientada a soluciones<\/li>\\n<\/ul>\\n<p>Si sientes que no cumples con todos los requisitos, te animamos a postularte igualmente. Haremos todo lo posible por encontrar una oportunidad que encaje con tu perfil, ya sea en este u otro puesto.<\/p>\\n<p><strong>Qu&eacute; te ofrecemos<\/strong><\/p>\\n<p>En este puesto, ofrecemos beneficios que apoyan tu estilo de vida:<\/p>\\n<ul>\\n<li>Trabajar para una marca reconocida en la industria automotriz, conocida por su compromiso con la calidad, la innovaci&oacute;n y la satisfacci&oacute;n del cliente<\/li>\\n<li>Salario competitivo y bonus por rendimiento<\/li>\\n<li>Ubicaci&oacute;n c&eacute;ntrica en Braga, Portugal<\/li>\\n<li>Oportunidades de bonus por recomendaci&oacute;n (Bring-a-Friend)<\/li>\\n<li>Formaci&oacute;n completa y remunerada sobre la empresa y el proyecto<\/li>\\n<li>Programas de desarrollo profesional<\/li>\\n<\/ul>\\n<p><strong>Vive tu mejor versi&oacute;n!<\/strong><\/p>\\n<p>Si todo esto te parece el siguiente paso ideal en tu carrera profesional, queremos conocerte. Post&uacute;late hoy y descubre por qu&eacute; m&aacute;s de 440.000 game-changers en todo el mundo eligen Concentrix como su &ldquo;empleador de referencia&rdquo;.<\/p>\\n<p><strong>Concentrix es una empresa que promueve la igualdad de oportunidades<\/strong><\/p>\\n<p>Estamos orgullosamente unidos como un solo equipo, una sola empresa, a nivel global. Estamos comprometidos con la igualdad de oportunidades de empleo para todos los candidatos y con un entorno laboral libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de selecci&oacute;n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones profesionales, sin tener en cuenta raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, etnia, estado familiar o parental, nacionalidad, discapacidad o cualquier otra clasificaci&oacute;n protegida por las leyes nacionales aplicables.<\/p>\\n<p><strong>Elegibilidad para trabajar<\/strong><\/p>\\n<p>De acuerdo con la legislaci&oacute;n portuguesa, solo se considerar&aacute;n candidatos que est&eacute;n legalmente autorizados para trabajar en Portugal.<\/p>\",\"ats_external_id\":\"3302083711\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-08T00:59:02.402+01:00\",\"created_at\":\"2026-04-29T12:44:06.852+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1774\",\"campaign_id\":\"431\",\"campaign_title\":\"Audi \/ Spanish \/ BM \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Service Representative (Spanish-speaking) - For Audi \",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative for Audi in Braga, Portugal&nbsp;(On-Site),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Responding to customer inquiries via phone, chat, and email, representing a leading European automotive brand with professionalism and enthusiasm. Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.<\/li>\\n<li>Collaborate with colleagues to enhance the overall customer experience.<\/li>\\n<li>Staying updated on the latest offerings, policies, and services to provide customers with accurate and timely information.<\/li>\\n<li>Exhibit warmth and enthusiasm in every customer interaction<\/li>\\n<li>Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Have a high level of Spanish (C1 written and oral) and a good level of English (B2)<\/li>\\n<li>Have 1 year of experience in a call center or customer service role, preferably in the automotive industry.<\/li>\\n<li>Are passionate about automotive topics and skilled in digital tech<\/li>\\n<li>Are strong attention to detail and organizational skills.<\/li>\\n<li>Are excellent problem-solving skills and a creative, solution-oriented mindset.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Support a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Braga, Portugal.<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"1490210884\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-30T14:55:14.212+01:00\",\"created_at\":\"2026-04-29T12:32:08.833+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1687\",\"campaign_id\":\"900\",\"campaign_title\":\"GTM \/ DE \/ BER \/ Other \/ Crunchyroll \/ Italian-German-English\",\"campaign_type\":\"job_application\",\"job_title\":\"Italian - German - English Customer Service Agent (m\/f\/d) Chat Support\",\"street\":\"Andreasstra\u00dfe 10\",\"address\":\"Andreasstra\u00dfe 10\",\"city\":\"Berlin\",\"state\":null,\"postal_code\":\"10243\",\"region\":\"Berlin\",\"country\":\"Germany\",\"short_description\":\"Apply for this job opportunity!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Are you looking for a job that suits you and your life?<\/strong> Then this job is just right for you.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In this position as an <strong>Italian-German-English speaking Customer Service Representative (m\/f\/d)<\/strong> you will be the first point of contact for various customer enquiries by E-Mail and chat.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><br \/><strong>With the following conditions: <\/strong><\/p>\\n<p>Start at the next possible date | full time | at our location in Berlin - Andreasstra&szlig;e 10 | Monday - Sunday from 8.00 a.m. &ndash; 6.00 p.m. | Support languages: <strong>Italian (C1), German (B2-C1) and English (B2)<\/strong> | <strong>&euro;2600 gross\/month<\/strong>&nbsp;| temporary contract<\/p>\\n<p><br \/><strong>Does that fit in with your everyday life?<\/strong> Perfect! Then it's our turn &ndash; read on and let us impress you, just as we impress our employees day after day. We&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces\\\", &ldquo;Best Companies for Career Growth&rdquo;, and &ldquo;Best Company Culture&rdquo;, year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<h4>What you will do in this role<\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">As a <strong>Customer Service Representative (m\/f\/d)<\/strong>&nbsp;in our team you will:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Receive requests via <strong>e-mail and chat.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Support the customer with inquiries regarding their account, subscriptions, billing and all kinds of products and services.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Provide <strong>assistance<\/strong> in the event of technical issues and malfunctions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Work with other departments to <strong>solve any issues that are raised<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\"><strong>Guarantee the clients standards<\/strong> with competent service and conscientious documentation.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h4>Your qualifications<\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix is a great match if you:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are fluently in <strong>word and speech in Italian <\/strong>(minimum C1) and have <strong>very good command of German <\/strong>as well as <strong>English<\/strong> (at least B2 level).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Have suitable professional experience in <strong>customer service<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Have good computer and technical skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have <strong>excellent communication, interpersonal, and customer service skills.<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p>Ideally you already have:&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{}]\\\">Knowledge in the <strong>Anime and Manga<\/strong> scene.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Don&rsquo;t meet every requirement? No worries. <\/strong>We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<h4>What&rsquo;s in it for you<\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">In this role, we offer benefits that help support your unique lifestyle:<\/p>\\n<ul>\\n<li>You will receive a fixed monthly salary, which is supplemented by an attractive bonus. You can expect<strong>&nbsp;&euro;2600 gross\/month<\/strong>.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Join us full-time (from 40 hours\/week).<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>You will start with an in-depth <strong>(full-time) training<\/strong> programme run by certified trainers.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>In addition, you will receive regular <strong>coaching, fresh-ups and development training<\/strong>, which will also be of benefit to your personal development.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>A variety of online shopping discounts<\/strong>, especially for Concentrix employees, allow you to save big.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">Stay fit &ndash; take advantage of our range of sports offers with a <strong>supported membership at Wellhub and selected gyms<\/strong>.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Your professional and personal development is our priority &ndash; <strong>we therefore provide free access to LinkedIn Learning<\/strong>.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>We <strong>highly value internal career opportunities<\/strong>, even worldwide.<\/p>\\n<\/li>\\n<li>You can expect an open and motivated team that is eager to welcome you to Concentrix.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h4>Want to get started with us?<\/h4>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. <strong>Apply today<\/strong> and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><span data-teams=\\\"true\\\"><strong>Do you have any questions?<\/strong><br \/>Our virtual assistant &ldquo;Dot&rdquo; is available around the clock and happy to help you via WhatsApp at 01525 7294145 or via Facebook Messenger.<\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your future place of work<\/strong><br \/>Concentrix Global Services Gmbh&nbsp; <br \/>Andreasstra&szlig;e 10, 10243 Berlin<\/p>\\n<div>\\n<p>Internal job ID: <span data-teams=\\\"true\\\">R1726550<\/span><\/p>\\n<\/div>\\n<h4>Concentrix is an equal opportunity employer<\/h4>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><em>Diversity and equal opportunities are core values at Concentrix. We therefore actively encourage applications from people with disabilities. Severely disabled people and people of equal status are given preference if they are equally qualified. We offer individual support to provide the ideal position for you.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<h4>Eligibility to work<\/h4>\\n<p>In accordance with <strong>German <\/strong>law, only applicants who are legally authorized to work in <strong>Germany <\/strong>will be considered for this position. &nbsp;<\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"1513433851\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"2600\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-05T01:59:15.535+02:00\",\"created_at\":\"2026-04-29T12:18:11.784+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MDA?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MDA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"temporary\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1607\",\"campaign_id\":\"438\",\"campaign_title\":\"Advisor II, B2B Sales R1726508\",\"campaign_type\":\"job_application\",\"job_title\":\"Account Manager (English-speaking) - Hybrid - High Tech HT05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0\u00a0<\/b><\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as an\u00a0<b>Account Manager in Barcelona (hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p><\/p><p>As an<b>\u00a0Account Manager<\/b>\u00a0on our team, you will:\u00a0\u00a0<br \/>\u00a0<br \/>- Responsible for partner pipeline management, detecting new opportunities detected, and driving successful and profitable closure of deal rate\u00a0\u00a0<br \/>- Understand partner market and competition and evaluate reseller interest\u00a0\u00a0<br \/>- Create partner loyalty and drive partner competencies and certification in BU products\u00a0\u00a0<br \/>- Ensure partners are taking advantage of promotions, events &amp; programs\u00a0\u00a0<br \/>- Work together with partner to drive revenue for BU via campaigns, opportunity identification (and closure) and other methods\u00a0\u00a0<br \/>- Detect and provide transparency of qualified opportunities and take actions to close them with partner &amp; support partners to close big deals when necessary\u00a0\u00a0<br \/>- Work closely with telemarketing, end user sales teams and other key resources to maximize revenue and customer\/partner satisfaction\u00a0\u00a0<br \/>- Monitor execution of partner marketing plan, investment and co-marketing activities review and proposal, monitor ROI\u00a0\u00a0<br \/>- May attend country partner events for meeting key partners\u00a0 \u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0\u00a0<\/b><\/p><p><\/p><p>- Are bilingual or proficient in English<br \/>- Have two years of related technical sales experience preferred\u00a0\u00a0<br \/>- Are familiar with channel programs\u00a0\u00a0<br \/>- Have excellent negotiation management and strong communication skills (verbal &amp; written) including excellent telephone and presentation skills\u00a0\u00a0<br \/>- Work toward goal achievement using negotiation, teamwork\/collaboration, motivation and time\/work prioritize\u00a0\u00a0<br \/>- Can demonstrate innovation and good judgment\/problem-solving skills when making decisions\u00a0\u00a0<br \/>- Can establish an individual course of action to accomplish goals while using appropriate\u00a0<\/p><p><\/p><p><b>It would be a plus if you:\u00a0\u00a0<\/b><\/p><p><\/p><p>- Have experience in working in Channel environment, knowledge of partners and distributors\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>- Full-time 39 hours\/week contract: Monday to Thursday from 9:30 to 18:30, Friday from 9:30t to 17:30<br \/>- Salary 23 400 euros gross\/year &#43; up to 4100 euros gross\/year in bonus\u00a0\u00a0<\/p><p>- Central location in Barcelona<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0\u00a0<br \/>- Career development programs and specialized courses\u00a0\u00a0<br \/>\u00a0<\/p><p>Experience the best version of you!\u00a0\u00a0<\/p><p><\/p><p>At\u00a0<b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. 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Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. 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Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. 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Vous aurez pour missions de :<\/p>\\n<ul>\\n<li>\\n<p>Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<\/li>\\n<li>\\n<p>Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<\/li>\\n<li>\\n<p>G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<\/li>\\n<li>\\n<p>&Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<\/li>\\n<li>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Un contrat CDI de 40 heures par semaine.<\/p>\\n<\/li>\\n<li>\\n<p>Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<\/li>\\n<li>\\n<p>Une mutuelle sant&eacute; compl&eacute;mentaire &agrave; partir de votre 6&egrave;me mois d'int&eacute;gration<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Conditions de travail optimales :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Un repas complet &agrave; la cantine pour tous les jours de pr&eacute;sence<\/p>\\n<\/li>\\n<li>\\n<p>Un transport du retour assur&eacute; par l'entreprise<\/p>\\n<\/li>\\n<li>\\n<p>Une assurance compl&eacute;mentaire famille<\/p>\\n<\/li>\\n<li>\\n<p>Une formation initiale et continue<\/p>\\n<\/li>\\n<li>\\n<p>Un environnement de travail valorisant la qualit&eacute; de vie au travail<\/p>\\n<\/li>\\n<li>\\n<p>Des perspectives d&rsquo;&eacute;volution professionnelle<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil recherch&eacute;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<ul>\\n<li>\\n<p>Ma&icirc;trisent parfaitement l'allemand, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral.<\/p>\\n<\/li>\\n<li>\\n<p>Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive.<\/p>\\n<\/li>\\n<li>\\n<p>Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies.<\/p>\\n<\/li>\\n<li>\\n<p>Une disponibilit&eacute; du lundi au dimanche sur une amplitude horaire de 24h\/24.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique (15 minutes) : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p><strong>En pr&eacute;sentiel :<\/strong><\/p>\\n<p>2. Entretien avec un membre de l'&eacute;quipe recrutement<\/p>\\n<p>3. Test d'allemand (45 minutes) : &eacute;valuation de vos comp&eacute;tences linguistiques.<\/p>\\n<p>4. Entretien de validation (30 minutes) : une discussion approfondie avec un membre de la production pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent !<\/p>\",\"ats_external_id\":\"2012916316\",\"location\":\"Antananarivo, Analamanga\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-04-29T11:41:22.205+02:00\",\"created_at\":\"2026-04-29T11:39:28.898+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTM?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1688\",\"campaign_id\":\"899\",\"campaign_title\":\"GTM \/ DE \/ W@H \/ Miele Pro\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater (m\/w\/d) B2B f\u00fcr einen Premium-Hausger\u00e4tehersteller \u2013 100% Homeoffice\",\"street\":\"An den Loddenb\u00fcschen 95\",\"address\":\"An den Loddenb\u00fcschen 95\",\"city\":\"M\u00fcnster\",\"state\":null,\"postal_code\":\"48155\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt im Homeoffice! Deutsch-Franz\u00f6sischer Support!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong>&nbsp;Dann ist diese Stelle genau das Richtige f&uuml;r dich.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In dieser Position als <strong>Deutsch-Franz&ouml;sisch-sprachiger Kundenberater (m\/w\/d) f&uuml;r einen Premium-Hausger&auml;tehersteller <\/strong>bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder per Chat.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><br \/><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><br \/>Start ab sofort | Vollzeit | 100% Homeoffice | Montag bis Freitag, 08:00 bis 16:30 Uhr | Supportsprachen: Deutsch (C2) und Franz&ouml;sisch (C1) |Inbound | bis zu 15,90&euro; brutto\/Stunde* | unbefristet<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong>&nbsp;Perfekt! Dann sind wir jetzt dran &ndash; lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">&nbsp;<\/p>\\n<h4><strong>Deine Aufgaben<\/strong><\/h4>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Als&nbsp;<strong>Kundenberater (m\/w\/d) <\/strong>in unserem Team wirst du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Gesch&auml;ftskundenanfragen und Bestellungen von Endkunden<\/strong> im Rahmen des Online-Shops unseres Auftraggebers entgegennehmen und bearbeiten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Zum Gro&szlig;teil schriftlich<\/strong>, aber auch telefonisch <strong>mit unseren Gesch&auml;ftskunden aus der Schweiz kommunizieren<\/strong>, um deren Anliegen kompetent zu l&ouml;sen und f&uuml;r ein exzellentes Kundenerlebnis sorgen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Reklamationen, Fragen zum Versand, Ersatzlieferungen und Terminierungen <\/strong>zuverl&auml;ssig und serviceorientiert abwickeln.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\"><strong>Passende Angebote gekonnt platzieren<\/strong>, durch die du nicht nur Bestellungen generierst, sondern echte Bed&uuml;rfnisse der Kunden erf&uuml;llst.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Anfragen bei Bedarf <strong>an die zust&auml;ndigen Fachabteilungen weiterleiten <\/strong>und deren Bearbeitung nachverfolgen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Gutschriften erstellen und die Kommunikation pr&auml;zise in der <strong>Kundendatenbank dokumentieren.<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<h4>&nbsp;<\/h4>\\n<h4><strong>Dein Profil<\/strong><\/h4>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sehr gute Deutsch- und gute Franz&ouml;sischkenntnisse<\/strong> in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li>Ein <strong>Kommunikationstalent mit Serviceorientierung<\/strong> bist, das Gesch&auml;ftskunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Auch in der <strong>Kommunikation mit dem Auftraggeber<\/strong> souver&auml;n und sicher auftritts.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">Eine <strong>hohe Auffassungsgabe<\/strong> mitbringst und dich sicher f&uuml;hlst, parallel mit verschiedenen IT-Systemen und Tools zu arbeiten.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sicher<\/strong> im Umgang <strong>mit dem PC<\/strong> bist.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wohnhaft in\u202f<strong>Deutschland<\/strong>\u202fbist. Bewerber aus Sachsen, Hessen und Hamburg k&ouml;nnen leider nicht ber&uuml;cksichtigt werden.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Die\u202f<strong>Anforderungen an einen Remote-Arbeitsplatz erf&uuml;llen<\/strong>\u202fkannst.\u202f<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereit bist, dich kontinuierlich weiterzuentwickeln.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereits Erfahrung<strong> im Kundenservice oder in der Kundenberatung<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Eine <strong>abgeschlossene Ausbildung<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<h4><strong>Unsere Benefits<\/strong><\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <strong>unbefristeten Arbeitsvertrag<\/strong> setzen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir bieten dir einen\u202f<strong>100% Homeoffice-Arbeitsplatz<\/strong>\u202fab deinem 1. Arbeitstag an. Die n&ouml;tige Hardware erh&auml;ltst du per Post.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte in\u202f<strong>Vollzeit<\/strong> bei uns durch. Die Wochenenden sind frei und geh&ouml;ren ganz dir!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du bekommst einen&nbsp;<strong>Bruttostundenlohn<\/strong>, welcher durch eine <strong>leistungsorientierte Verg&uuml;tung<\/strong>&nbsp;erg&auml;nzt wird. Es winken somit <strong>bis zu 15,90&euro; brutto\/Stunde*.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mit <strong>bis zu 27 Urlaubstagen<\/strong> sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem <strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong> ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Erhalte eine <strong>attraktive Pr&auml;mie von 600&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Eine Vielzahl an <strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li>Halte dich fit - nutze e<span class=\\\"TextRun SCXW237383137 BCX0\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW237383137 BCX0\\\">ine<\/span><span class=\\\"NormalTextRun SCXW237383137 BCX0\\\">&nbsp;von uns<\/span><\/span><span class=\\\"TextRun SCXW237383137 BCX0\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW237383137 BCX0\\\">\u202f<\/span><\/span><span class=\\\"TextRun SCXW237383137 BCX0\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><strong><span class=\\\"NormalTextRun SCXW237383137 BCX0\\\">gef&ouml;rderte Mitgliedschaft<\/span><span class=\\\"NormalTextRun SCXW237383137 BCX0\\\">&nbsp;bei&nbsp;<\/span><span class=\\\"NormalTextRun SpellingErrorV2Themed SCXW237383137 BCX0\\\">Wellhub<\/span><\/strong><span class=\\\"NormalTextRun SCXW237383137 BCX0\\\">&nbsp;und<\/span><span class=\\\"NormalTextRun SCXW237383137 BCX0\\\">\u202fin ausgew&auml;hlten Fitnessstudios.<\/span><\/span><\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine <strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig &ndash; erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<h4><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort:<\/strong><\/p>\\n<p>100% Homeoffice &ndash; deutschlandweit<\/p>\\n<p>Internes Stellenk&uuml;rzel: <span data-teams=\\\"true\\\">R1726602<\/span><\/p>\\n<div>\\n<h4><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/h4>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<h4><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/h4>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<p>*<em>Der Bruttostundenlohn setzt sich zusammen aus einem Basisstundenlohn, sowie einer individuellen leistungsorientierten Verg&uuml;tung oder einer individuell erwirtschafteten Provision. Du m&ouml;chtest hierzu weitere Informationen, dann erfahre hierzu mehr in deinem pers&ouml;nlichen Bewerbungsgespr&auml;ch.<\/em>&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<br \/>#WAH<\/p>\",\"ats_external_id\":\"3984443687\",\"location\":\"M\u00fcnster, Nordrhein-Westfalen\",\"job_type\":\"full_time\",\"salary\":\"13.90\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-07T01:59:14.171+02:00\",\"created_at\":\"2026-04-29T11:36:48.412+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84OTk?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84OTk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1875\",\"campaign_id\":\"111\",\"campaign_title\":\"Conseiller client (F\/H) - Antananarivo -  Anglais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) - Antananarivo -  Anglais\",\"street\":\"MDG Antananarivo - Zone ZITAL Ankorondrano - B\u00e2timent 15A - acc\u00e8s par Marais Masay\",\"address\":\"MDG Antananarivo - Zone ZITAL Ankorondrano - B\u00e2timent 15A - acc\u00e8s par Marais Masay\",\"city\":\"Antananarivo\",\"state\":\"Antananarivo\",\"postal_code\":\"101\",\"region\":\"Analamanga\",\"country\":\"Madagascar\",\"short_description\":\"Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019excellence de la relation client !\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<ul>\\n<li>\\n<p>Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<\/li>\\n<li>\\n<p>Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<\/li>\\n<li>\\n<p>G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<\/li>\\n<li>\\n<p>&Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<\/li>\\n<li>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Un contrat CDI de 40 heures par semaine.<\/p>\\n<\/li>\\n<li>\\n<p>Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<\/li>\\n<li>\\n<p>Une mutuelle sant&eacute; compl&eacute;mentaire &agrave; partir de votre 6&egrave;me mois d'int&eacute;gration<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Conditions de travail optimales :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Un repas complet &agrave; la cantine pour tous les jours de pr&eacute;sence<\/p>\\n<\/li>\\n<li>\\n<p>Un transport du retour assur&eacute; par l'entreprise<\/p>\\n<\/li>\\n<li>\\n<p>Une assurance compl&eacute;mentaire famille<\/p>\\n<\/li>\\n<li>\\n<p>Une formation initiale et continue<\/p>\\n<\/li>\\n<li>\\n<p>Un environnement de travail valorisant la qualit&eacute; de vie au travail<\/p>\\n<\/li>\\n<li>\\n<p>Des perspectives d&rsquo;&eacute;volution professionnelle<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil recherch&eacute;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<ul>\\n<li>\\n<p>Ma&icirc;trisent parfaitement l'anglais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral.<\/p>\\n<\/li>\\n<li>\\n<p>Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive.<\/p>\\n<\/li>\\n<li>\\n<p>Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies.<\/p>\\n<\/li>\\n<li>\\n<p>Une disponibilit&eacute; du lundi au dimanche sur une amplitude horaire de 24h\/24.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique (15 minutes) : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p><strong>En pr&eacute;sentiel :<\/strong><\/p>\\n<p>2. Entretien avec un membre de l'&eacute;quipe recrutement<\/p>\\n<p>3. Test d'anglais (45 minutes) : &eacute;valuation de vos comp&eacute;tences linguistiques.<\/p>\\n<p>4. Entretien de validation (30 minutes) : une discussion approfondie avec un membre de la production pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent !<\/p>\",\"ats_external_id\":\"2683878798\",\"location\":\"Antananarivo, Analamanga\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-12T01:59:08.241+02:00\",\"created_at\":\"2026-04-29T11:26:45.243+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTE?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"538\",\"campaign_id\":\"200\",\"campaign_title\":\"NL - Bol - Groningen - V2\",\"campaign_type\":\"job_application\",\"job_title\":\"Flexibel parttime werken als klantenservicemedewerker voor Bol\",\"street\":null,\"address\":null,\"city\":\"Groningen\",\"state\":\"Groningen\",\"postal_code\":null,\"region\":\"Groningen\",\"country\":\"Netherlands\",\"short_description\":\"Sluit je aan bij ons team van Bol experts!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Zet jouw volgende stap in een veelzijdige toekomst!<\/strong><\/p>\\n<p>Ben jij klaar voor een nieuwe uitdaging? Bij ons begin je aan een geweldige reis in technologie en services, waar je topmerken van vandaag en morgen versterkt.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Waarom kiezen voor ons?<\/strong><\/p>\\n<p><strong>Doorgroeimogelijkheden:<\/strong>&nbsp;Jouw carri&egrave;re heeft bij ons geen grenzen. Start vandaag en maak een begin aan jouw professionele toekomst.<\/p>\\n<p><strong>Diversiteit:<\/strong>&nbsp;We vieren diversiteit en inclusie. Bij ons is iedereen welkom en gewaardeerd.<\/p>\\n<p><strong>Flexibel Werken:<\/strong>&nbsp;Vind de perfecte balans tussen werk en priv&eacute; met onze flexibele werkmogelijkheden.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Sluit je aan bij een wereldwijde leider en werk mee aan de toekomst van technologie, financi&euml;n, transport, energie en meer!<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Jouw groei, onze missie<\/strong><\/p>\\n<p>Ontwikkel je carri&egrave;re met GRATIS e-learnings en de nieuwste tech.<\/p>\\n<p>Groei door binnen ons bedrijf en realiseer je droomcarri&egrave;re.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Wat wij bieden<\/strong><\/p>\\n<p>\ud83d\udcb0 &euro;15,28 per uur vanaf 21 jaar.<\/p>\\n<p>\ud83d\udccd Centrale locatie in Groningen.<\/p>\\n<p>\ud83d\udc65 Inspirerende collega's en een informele sfeer.<\/p>\\n<p>\ud83c\udfe0 Thuiswerkopties en sporten met korting.<\/p>\\n<p>\ud83c\udf4e Gratis fruit op kantoor en tal van leuke activiteiten!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Jouw rol<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Verzorg de ultieme winkelervaring als klantenservicemedewerker bij Bol.<\/p>\\n<\/li>\\n<li>\\n<p>Gebruik jouw inlevingsvermogen en creativiteit om klanten te verrassen via chat, mail en telefoon.<\/p>\\n<\/li>\\n<li>\\n<p>Beantwoord vragen over de status van bestellingen, bezorgingen en pakketten met nauwkeurigheid en vriendelijkheid.<\/p>\\n<\/li>\\n<li>\\n<p>Werk samen met verschillende interne afdelingen om de snelste en meest effici&euml;nte oplossingen voor klantvragen te vinden.<\/p>\\n<\/li>\\n<li>\\n<p>Ontwikkel sterke klantrelaties door persoonlijke en empathische interacties, en draag bij aan continue verbetering van de servicekwaliteit.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Wie zoeken wij?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Vloeiend in Nederlands en Engels.<\/p>\\n<\/li>\\n<li>\\n<p>Beschikbaar voor een fulltime training van twee weken.<\/p>\\n<\/li>\\n<li>\\n<p>Proactief, gemotiveerd en klaar om te schitteren.<\/p>\\n<\/li>\\n<li>\\n<p>Je kan werken binnen de openingstijden van Ma t\/m Zo 08:00-21:00 (23:00 op chat&amp;mail).<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Word een Game-Changer!<\/strong><\/p>\\n<p>Solliciteer vandaag nog en ontdek waarom meer dan 440.000 professionals wereldwijd voor Concentrix kiezen.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Solliciteer direct!<\/strong><br \/>Klik op de link om te solliciteren of neem contact op met Maria Kerrebijn via <a title=\\\"\\\" href=\\\"mailto:maria.kerrebijn@concentrix.com\\\" target=\\\"_blank\\\" rel=\\\"noopener noreferrer\\\">maria.kerrebijn@concentrix.com<\/a> - 06-12874456<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix: Equality for Everyone<\/strong><br \/>Bij ons is iedereen welkom, ongeacht jouw achtergrond. We zijn &eacute;&eacute;n team, &eacute;&eacute;n bedrijf en bieden gelijke kansen voor iedereen.<\/p>\",\"ats_external_id\":\"792982075\",\"location\":\"Groningen, Groningen\",\"job_type\":\"\",\"salary\":\"15.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-05T14:49:43.103+02:00\",\"created_at\":\"2026-04-29T10:49:07.782+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDA?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"344\",\"campaign_id\":\"831\",\"campaign_title\":\"Imtron | Hungarian | Szczecin\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Product Advisor with Hungarian, Polish and English \u2013 100% Remote\",\"street\":null,\"address\":null,\"city\":\"Szczecin\",\"state\":\"West Pomeranian Voivodeship\",\"postal_code\":\"71\",\"region\":\"Zachodniopomorskie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\"><strong>Job description:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Handle customer inquiries: e-mails and phone calls<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support individual (B2C) and business customers (B2B)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deal with the following topics: complaints, inquiries regarding post-warranty repairs, and technical issues<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Explain non-technical customers how electronics devices work, what is inside the device<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Communicate in a friendly, professional, and customer-focused manner to care about the quality of the service<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Input data, write quickly and clearly<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent Polish and Hungarian (C1\/C2) &ndash; 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2006 Wade Hampton - Bldg III\",\"address\":\"USA Greenville SC - 2006 Wade Hampton - Bldg III\",\"city\":\"Greenville\",\"state\":\"South Carolina\",\"postal_code\":\"29615\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"The Specialist, Sales Development engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p><b>A NEW CAREER POWERED BY YOU<\/b><\/p><p><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201c<b>World\u2019s Best Workplaces<\/b>,\u201d \u201c<b>Best Company Culture<\/b>,\u201d and \u201c<b>Best Companies for Career Growth<\/b>\u201d awards every year? Then <span>a <\/span>Specialist, Sales Development position at Concentrix is just the right place for you!<\/p><p><\/p><p>As <span>a<\/span> <span>Specialist, Sales Development<\/span>, you\u2019ll join an organically diverse team from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p><p><\/p><p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/b><\/p><p><br \/>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE <span>Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/p><p><\/p><p><b>WHAT YOU WILL DO IN THIS ROLE\u00a0 <\/b><\/p><p><\/p><p>As <span>a Specialist, Sales Development<\/span>, you will:<\/p><ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><li>Deliver expert customer experiences\u2026with a smile.<br \/>\u00a0<\/li><\/ul><p><b>YOUR QUALIFICATIONS<\/b><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our <span>Specialist, Sales Development<\/span> role include:<\/p><ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><li>Proficiency in fast-paced multi-tasking<\/li><li>Eagerness to learn new technologies<\/li><li>Must reside in the United States and have a valid U.S. address for residence<\/li><\/ul><p><\/p><p><b>WHAT\u2019S IN IT FOR YOU<\/b><br \/>\u00a0<\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li>The base salary <span>range<\/span> for this position is <span>$14.81- $18.56\/hr.<\/span> (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), <span>401(k) retirement plan<\/span>, paid time off and holidays, and paid training days.<\/li><li>DailyPay enrollment option to access pay &#34;early,&#34; when you want it<\/li><li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, <span>LGBTQ&#43;<\/span> Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li><li>Health and wellness programs with trained partners to help promote a healthy you<\/li><li>Mentorship programs that support your rewarding career journey\u00a0<\/li><li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li><li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li><li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li><\/ul><p><\/p><p><b>REIMAGINE THE BEST VERSION OF YOU!\u00a0 <\/b><br \/>\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 gamechangers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>JOB AVAILABILITY<\/b><\/p><p><\/p><p>This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.\u00a0 The deadline to apply for this position is: May 22nd, 2026.<\/p><p><\/p><p><b>ACKNOWLEDGEMENTS:<\/b><\/p><p><\/p><p><b>Physical and Mental Requirements<br \/>\u00a0<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>\u00a0<\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">English<\/a><\/li><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">Spanish<\/a><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>\u00a0<\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>\u00a0<\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. 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Este puesto garantiza el cumplimiento de los objetivos de rendimiento mediante la formaci\u00f3n adecuada, la motivaci\u00f3n y la responsabilidad tanto de los empleados como de los jefes de equipo.\",\"long_description\":\"<p><b>Funciones esenciales\/Responsabilidades principales <\/b><\/p><p>\u2022 Dirigir a los miembros del equipo, fomentar su desarrollo y crecimiento profesional mediante un asesoramiento y una comunicaci\u00f3n eficaces, y promover el trabajo en equipo y la cooperaci\u00f3n<\/p><p>\u2022 Asesorar peri\u00f3dicamente a los subordinados directos sobre su rendimiento para garantizar el cumplimiento de los indicadores de rendimiento<\/p><p>\u2022 Identificar problemas relacionados con el rendimiento, desarrollar un plan de acci\u00f3n para la mejora, implementar medidas correctivas, que pueden llegar a incluir el despido<\/p><p>\u2022 Garantizar que el servicio prestado a nuestros clientes cumple con los indicadores clave de rendimiento (KPI) contractuales y las expectativas financieras<\/p><p>\u2022 Comunicar las expectativas a los empleados y proporcionar actualizaciones y cambios oportunos<\/p><p>\u2022 Aportar conocimientos especializados en la gesti\u00f3n de llamadas de clientes escaladas, seg\u00fan sea necesario<\/p><p>\u2022 Gestionar las m\u00e9tricas del equipo y los objetivos de retenci\u00f3n. Participar en debates sobre las razones de la rotaci\u00f3n de personal y sus causas fundamentales. Colaborar con la direcci\u00f3n del centro para desarrollar medidas que reduzcan la rotaci\u00f3n de personal siempre que sea posible. Proporcionar feedback a los miembros del equipo tanto sobre el coaching en las llamadas como sobre otras actividades diarias relacionadas con el rendimiento y el comportamiento<\/p><p>\u2022 Mantenerse al d\u00eda sobre los procesos de trabajo internos, las pol\u00edticas y los procedimientos. Asistir a la formaci\u00f3n de desarrollo para directivos que sea obligatoria<\/p><p>\u2022 Supervisar a un grupo de empleados del centro de llamadas, lo que incluye el control del trabajo y la asistencia de acuerdo con la pol\u00edtica de la organizaci\u00f3n y los requisitos legales aplicables<\/p><p>\u2022 Llevar a cabo proyectos que abarquen todo el turno y que tengan como objetivo aumentar la productividad, la calidad u otros indicadores clave de rendimiento (KPI)<\/p><p>\u2022 Promover los valores de la empresa tanto a trav\u00e9s del comportamiento como de la actitud, lo que incluye actuar como defensor de los miembros de su equipo<\/p><p><b>Perfil del candidato <\/b><\/p><p>\u2022 Se valorar\u00e1 positivamente un t\u00edtulo de t\u00e9cnico superior en un campo relacionado, con entre cuatro y seis a\u00f1os de experiencia (de los cuales al menos un a\u00f1o en puestos de gesti\u00f3n de responsabilidad creciente)<\/p><p>\u2022 Excelentes habilidades de comunicaci\u00f3n, tanto escritas como verbales<\/p><p>\u2022 Capacidad demostrada para liderar un equipo en la gesti\u00f3n de m\u00faltiples tareas, el establecimiento de prioridades y el cumplimiento de los plazos de entrega<\/p><p>\u2022 Capacidad demostrada para orientar, formar y dirigir a un equipo de empleados<\/p><p>\u2022 Capacidad para trabajar bien bajo presi\u00f3n y llevar a cabo las tareas hasta su finalizaci\u00f3n<\/p><p>\u2022 Disponibilidad para trabajar con un horario flexible\u00a0<\/p>\",\"ats_external_id\":\"R1724443\",\"location\":\"Queretaro City, Quer\u00e9taro\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-04-29T05:24:25.056+08:00\",\"created_at\":\"2026-04-29T04:11:21.427+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODAzNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Queretaro-City---Blvd-Bernardo-Quintana-no-302-int-2-Centro-Sur\/Sr-Team-Leader--Operations_R1724443\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"d5a6d946790f101ac0b33e6546f60000\",\"descriptor\":\"Onelink Servicios S.A de C.V\",\"reference_id\":\"WMX04\",\"organization_reference_id\":\"WMX04\"},\"location\":{\"city\":\"Queretaro City\",\"state\":\"Quer\u00e9taro\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"76140\",\"primary_location\":{\"id\":\"MX-QUE-BERNA-01\",\"wid\":\"8845dcaeacef1036fb10c2caaf160000\",\"descriptor\":\"MEX Queretaro City - 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Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"960\",\"campaign_id\":\"18025\",\"campaign_title\":\"People Solutions Business Partner I R1725909\",\"campaign_type\":\"job_application\",\"job_title\":\"People Solutions Business Partner\",\"street\":\"CAN Oshawa\",\"address\":\"CAN Oshawa\",\"city\":\"Oshawa\",\"state\":\"Ontario\",\"postal_code\":\"L1H 8W8\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"We are looking for a dynamic HR Leader who is self-motivated. The right candidate will forge relationships easily in a fast paced environment with well developed critical thinking skills, a tech focused and growth mindset. A passionate leader who cares about Culture and supporting our game changers. This is an onsite position for our Oshawa, Ontario site.\",\"long_description\":\"<p><b>Essential Responsibilities<\/b>:<\/p><ul><li><p>Lead, design, evaluate, analyze, and implement all Human Resources activities which include, but are not limited to employee engagement and relations, compensation and benefits, talent and performance management to drive execution of short-term strategy \u00a0 \u00a0<\/p><\/li><li><p>Serve as a trusted advisor to management, through cross-departmental partnerships, regarding team member performance, management practices, human resource policies, talent management, and compensation \u00a0 \u00a0<\/p><\/li><li><p>Lead a team in processing and responding to complex employee concerns and coordinate with appropriate stakeholders, as necessary, may manage escalated concerns or highly-sensitive issues raised by team \u00a0\u00a0<\/p><\/li><li><p>Responsible guiding team through the interpretation of HR policies, best practices, resources and tools, to provide innovative, creative, and proactive Human Resources solutions in alignment with the organization&#39;s overall strategies \u00a0 \u00a0<\/p><\/li><li><p>Facilitate HR learning sessions, including but not limited to performance management practices, human resource policies, talent management, talent sourcing practices, resource allocation, succession planning, and compensation; may present HR training programs to Leadership Teams \u00a0 \u00a0<\/p><\/li><li><p>Direct team in providing comprehensive analysis of various types of key Human Resources metrics and consult with management and provide recommendations on effective decision making; develop clear visuals to communicate findings \u00a0<\/p><\/li><li><p>Oversee and may conduct investigations on workplace situations and prepare documentary requirements for labor-related cases; with a focus on issue resolution within assigned region \u00a0\u00a0<\/p><\/li><li><p>Manage and facilitate the development of Human Resources communication materials and tools to support the launch of new processes, systems, and technology as needed \u00a0 \u00a0<\/p><\/li><li><p>Proactively maintain and apply working knowledge of progressive Human Resources practices, to evaluate programs against trends and advancements and develop recommendations and drive execution of changes and improvements to address business issues \u00a0 \u00a0<\/p><\/li><li><p>Communicate and reinforce the Company&#39;s values, philosophies, and Leadership Behaviors to assist in development of a high performing organization<\/p><\/li><\/ul><p>\u00a0<br \/><b>Candidate Profile<\/b>:<\/p><ul><li><p>This is an on-site role at our Oshawa, Ontario office and ability to work on site is a requirement<\/p><\/li><li><p>3 -5 years of HR experience is a requirement.<\/p><\/li><li><p>University Degree Preferred; HR certification would be considered an asset.<\/p><\/li><li><p>Experience with Workday preferred.<\/p><\/li><li><p>Well versed with Canadian employment laws<\/p><\/li><li><p>Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates.<\/p><\/li><li><p>Advanced Microsoft Office skills - Advanced Excel skills is a requirement in this role<\/p><\/li><li><p>Proven ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment.<\/p><\/li><li><p>Demonstrated ability to take initiative and ownership with focus on continuous improvement<\/p><\/li><li><p>Excellent attention to detail. Demonstrated ability to comprehend, analyze, and interpret data. High comfort level with innovation, transformation with a tech-infused mindset.<\/p><\/li><\/ul><p><\/p><p>The base salary range for this position is $75,000 - $85000, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, registered retirement savings plan, paid time off and holidays and paid learning days.<\/p><p>The deadline to apply for this position is May 20, 2026. This position is for an existing, immediate vacancy. We are currently\u00a0seeking\u00a0to fill this role with an individual who can start as soon as possible.\u00a0<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><\/p><p><\/p><p>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Opportunity Statement<\/b><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><b>Reasonable Accommodation Statement<\/b><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco&#64;concentrix.com.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence (AI)<\/b><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><b>For further information on available work provinces and Equal Employment Opportunity as an applicant, please visit: https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/p><p><\/p><p>#LI-Onsite<\/p>\",\"ats_external_id\":\"R1725909\",\"location\":\"Oshawa, Ontario\",\"job_type\":\"full_time\",\"salary\":\"75000\",\"salary_type\":\"annually\",\"salary_currency\":\"CAD\",\"updated_at\":\"2026-04-29T02:05:41.524+08:00\",\"created_at\":\"2026-04-29T02:04:40.345+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODAyNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Oshawa\/People-Solutions-Business-Partner_R1725909\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"People Solutions Generalist\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01d1c3dfa476c10fd437\",\"descriptor\":\"Concentrix Technologies Services (Canada) ULC\",\"reference_id\":\"MCNCA\",\"organization_reference_id\":\"MCNCA\"},\"location\":{\"city\":\"Oshawa\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L1H 8W8\",\"primary_location\":{\"id\":\"CA-OSH-COLON-01\",\"wid\":\"740544c0a47f01e87258eb771f11aa56\",\"descriptor\":\"CAN Oshawa\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"meghna.phillips@concentrix.com\"},\"first_name\":\"Phillips, Meghna\"},\"categories\":[{\"descriptor\":\"CF People Solutions Generalist\"}],\"recruiters\":[{\"id\":\"1037713\",\"wid\":\"f6358e3b3d6d015565925440ff189a85\",\"descriptor\":\"Meghna Phillips (1037713)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0877\",\"descriptor\":\"People Solutions Business Partner I\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370291\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Oshawa\/People-Solutions-Business-Partner_R1725909\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Oshawa\/People-Solutions-Business-Partner_R1725909\/apply\",\"job_requisition_id\":\"R1725909\"}],\"organizations\":[{\"wid\":\"2f58cf18c1cc1015721e029087c40000\",\"descriptor\":\"W0ZVFC Nageo_Cso\",\"reference_id\":\"W0ZVFC\",\"custom_reference_id\":\"W0ZVFC\",\"company_reference_id\":null},{\"wid\":\"aa4174ca830210165ca76b69089b0000\",\"descriptor\":\"(GEO) HR GENERALISTS\",\"reference_id\":\"GEOHRGENERALIST\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"651a380fec8410156f87cbb0b96e0000\",\"descriptor\":\"23194 - 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The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><\/p><p>Our portfolio spans end-to-end business services, technology solutions, and an expanding suite of AI-powered products. How analysts see us shapes how buyers shortlist us and how the market values what we&#39;re building. This role owns that story.<\/p><p><\/p><p>The <span>Global Director of Analyst Relations<\/span> is the primary architect of how Concentrix is perceived, positioned, and evaluated across the analyst community. You will manage a portfolio of strategic relationships with the world&#39;s most influential research firms. From Gartner, Forrester, and IDC to the services-focused specialists: Everest Group, NelsonHall, ISG, and HFS Research. You&#39;ll lead every formal evaluation cycle, from RFI submission to briefing and rebuttal. And you&#39;ll build the kind of ongoing analyst relationships that move the needle long before a report is written.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><\/p><p><\/p><p>This is a high-profile role with significant executive visibility. You will lead a small team and work closely with the CMO, product and practice leaders, and senior business stakeholders to align AR strategy with commercial priorities.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><b>Strategy and positioning<\/b><\/p><ul><li>Define and own the global AR strategy, aligned to Concentrix&#39;s commercial and brand objectives across its comprehensive technology and services portfolio covering strategy and design, data &amp; AI, engineering, and outsourcing, as well as a suite of proprietary AI products.<\/li><li>Build a prioritised analyst coverage map \u2013 identifying which firms, practices, and evaluations matter most to the business and our buyers.<\/li><li>Develop clear, differentiated narratives for each coverage area, translating complex capabilities into compelling analyst-facing stories.<\/li><li>Advise senior leadership on analyst perceptions, competitive positioning, and how external narratives are shifting.<\/li><\/ul><p><b>Relationship management<\/b><\/p><ul><li>Own and actively develop a portfolio of relationships with senior analysts at Gartner, Forrester, IDC, Everest Group, NelsonHall, ISG, HFS Research, and others relevant to the services, technology, and AI markets.<\/li><li>Run a proactive engagement calendar: regular inquiries and briefings, strategic advisory sessions, analyst days, and executive introductions. Not just reactive responses to evaluation cycles.<\/li><li>Act as the primary point of contact for inbound analyst enquiries, identifying and preparing internal subject matter experts for high-quality interactions.<\/li><\/ul><p><br \/><b>Evaluations and RFIs<\/b><\/p><ul><li>Lead end-to-end management of all major evaluations: Gartner Magic Quadrant, Forrester Wave, IDC MarketScape, Everest PEAK Matrix, NelsonHall NEAT, ISG Provider Lens, and equivalent frameworks.<\/li><li>Own RFI response strategy and execution \u2013 coordinating across technology, practices, delivery, and go-to-market teams to build submissions that are accurate, competitive, and compelling.<\/li><li>Manage vendor briefings, product demonstrations, and client reference coordination as part of evaluation processes.<\/li><li>Track evaluation timelines, submission windows, and rebuttal opportunities across a complex, multi-firm calendar.<\/li><\/ul><p><br \/><b>Market intelligence<\/b><\/p><ul><li>Monitor analyst coverage of Concentrix and key competitors. Surface insights that inform product, marketing, and sales strategy.<\/li><li>Translate analyst perspectives and emerging research themes into actionable intelligence for internal stakeholders.<\/li><li>Track mentions and share of voice across key research publications and evaluations; report on AR programme impact in terms that connect to pipeline and commercial outcomes.<\/li><\/ul><p><br \/><b>Internal alignment<\/b><\/p><ul><li>Work closely with Product Marketing, Practice leads, Market Intelligence, and the broader marketing team to ensure AR messaging is consistent with go-to-market positioning.<\/li><li>Equip sales and pre-sales teams with analyst-validated proof points, research citations, and evaluation outcomes that accelerate deal cycles.<\/li><\/ul><p>Manage and direct external AR agencies, ensuring agency output is strategically aligned, commercially focused, and consistently on-message across all evaluation and engagement activity.<br \/>\u00a0<\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Concentrix is a great match if you have:<\/p><ul><li>10&#43; years in analyst relations within a global B2B technology, services, or CX business, or in a client-facing advisory role at an analyst firm.<\/li><li>Deep, established relationships with senior analysts across Gartner, Forrester, IDC, Everest Group, NelsonHall, ISG, and HFS Research.<\/li><li>Proven track record managing complex, multi-firm evaluation programmes including Magic Quadrant, Forrester Wave, PEAK Matrix, and equivalent, from RFI through rebuttal.<\/li><li>Able to translate technical and service capability into sharp, analyst-ready positioning; you write and communicate with clarity and confidence.<\/li><li>Commercial instincts that connect analyst coverage to buyer decisions, shortlists, and deal outcomes, and the ability to translate that intelligence into product narratives, GTM strategy, and competitive messaging.<\/li><li>Strategic thinker who can also execute: you build the plan and deliver it, managing multiple senior stakeholders and competing priorities across a matrixed global organisation.<\/li><li>Comfortable working alongside and coaching C-suite executives for high-stakes analyst interactions.<\/li><li>Experience building or transforming an AR function, including team leadership and establishing new coverage relationships from a standing start.<\/li><li>Deep understanding of the AI and digital services landscape and how analyst coverage in these areas is evolving.<\/li><li>Formal certifications or training desirable (e.g. IIAR, CXL, PMA, or equivalent).<\/li><\/ul><p><\/p><p>The base salary range for this position is $134,000 - $170,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p>The deadline for applying for this position is: <b>May 15th, 2026<\/b>. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p>Physical and Mental Requirements The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p>Equal Employment Opportunity<\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p>\u00b7 English<\/p><p>\u00b7 Spanish<\/p><p><\/p><p>Accommodation<\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco&#64;concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p>Artificial Intelligence<\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p>Work Authorization<\/p><p><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. 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On-site - Cloud Solutions MV02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a\u00a0<b>Solution Specialist in Malaga (hybrid),<\/b>\u00a0you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As a\u00a0<b>Solution Specialist<\/b>\u00a0on our team, you will:\u00a0<\/p><p><\/p><p>- Secure new customer wins by maximize up-sell and cross-sell opportunities collaborating \u00a0<br \/>- Provide technical product overview and insights pertinent to customer need and usage scenarios\u00a0<br \/>- Increase technical acumen delivering innovative ideas to accelerate customer success in the cloud\u00a0<br \/>- Audit and confirm implementation requirements and pricing calculations as required\u00a0<br \/>- Demonstrate aspects of the technical and business solution to customers over Teams\u00a0<br \/>- Act as the key technical contact for the SMB Vendor Tele team with potential customers\u00a0<br \/>- Conduct group and one-on-one trainings across the Center on subjects of expertise\u00a0<br \/>- Constantly research and educate self with the newest developments in cloud capabilities and pricing for both Microsoft and competitor\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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Major or minor in computer science, mathematics or engineering\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your\u00a0<b>unique lifestyle:\u00a0<\/b><\/p><p><\/p><p>- Full-time permanent Spanish contract, 39h\/week: Monday to Thursday from 9:00 to 17:30, Friday from 09:00\u00a0\u00a0to 16:30.<\/p><p>- Base salary \u00a034,000 euros gross\/year &#43; up to 5,000 euros gross\/year in bonus &#43; private medical insurance<\/p><p>- Full paid training for the company and the products you will be working on<\/p><p>- A modern centrally placed office in Benalmadena, right next to the beach area, with hybrid work model<\/p><p>- Relocation support*<\/p><p>- Career development program and specialized courses<\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At\u00a0Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer\u00a0<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\" Job Posting Title Senior Account Manager - (Dutch and English) - on-site - MV02\",\"long_description\":\"<div><\/div><div><p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Senior<\/b> <b>Account Manager in Malaga (Hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the tech industry.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>What you\u2019ll experience with us\u00a0<\/p><p><\/p><p>As an<b> Account Manager<\/b> in our team, you will:\u00a0<\/p><p>- Secure new customer wins for Cloud\u00a0<br \/>- Maximize up-sell and cross-sell opportunities collaborating with Sales Agent, Solution Specialists, client sales teams and the channel partners\u00a0<br \/>- Actively monitor pipeline, collect feedback and update involved parties on closure, support close plan execution\u00a0<br \/>- Collaborate with local TCM on pipeline and partner introductions\u00a0<br \/>- Where TCM doesn\u2019t exist, curate and connect to customers an ecosystem of best of breed solutions in territory driving growth in customer acquisition, consumption &amp; usage in assigned territory\u00a0<br \/>- Surface customer wins for partner sell with evidence; surface partner capacity and capability needs and key Opportunities to Partner Management team to drive development and recruitment of new partners\u00a0<br \/>-Control main performance indicators and run rates of pipeline\u00a0<br \/>- Establish a foundation for how technology and services can meet customer\/partner needs\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p>Concentrix is a great match if you:\u00a0<\/p><p>- Are native or proficient in Dutch plus fluent in English<br \/>- Have 3-6&#43; years of technology related sales or business development experience\u00a0<br \/>- Have experience working within a partner ecosystem and technical sales environment preferred\u00a0<br \/>- Have broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions required\u00a0<br \/>- Demonstrated knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions preferred\u00a0<br \/>- Fundamentals certification required\u00a0<br \/>- Understand cloud deployment and adoption planning\u00a0<br \/>- Experience with cloud-based productivity, collaboration and communications solution designs, migrations and management of technology\u00a0<br \/>- Bachelor&#39;s degree required\u00a0<br \/>- Major or minor in computer science, mathematics or engineering\u00a0<br \/>- Proven track record of outstanding performance and achieving goals\u00a0<br \/>- Exceptional interpersonal as well as verbal and written communication skills\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0<\/b><\/p><p>-Full-time, permanent contract: <span>Monday to Thursday\u00a009:00\u00a0to\u00a017:30, Friday 09:00 a 16:30\u00a0<\/span><br \/>- Salary offer: 35.000 \u20ac\u00a0gross\/year\u00a0 &#43; up to 4.800 in bonus gross\/year\u00a0&#43; Private Medical Insurance<br \/>-Great office location in Benalmadena (Malaga)<br \/>-Full paid training about the company and the project you will be working on\u00a0<br \/>-Career development program, specialized courses\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p>Concentrix is an equal opportunity employer\u00a0\u00a0<\/p><p>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/p><p><span>R1726401<\/span><\/p><\/div>\",\"ats_external_id\":\"R1726401\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"2970.45\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-08T09:11:48.522+02:00\",\"created_at\":\"2026-04-28T22:11:27.966+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzM?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzM\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"Dutch\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"lucie.novotna@concentrix.com\"},\"first_name\":\"Novotn\u00e1, Lucie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103255681\",\"wid\":\"d13ea653bade103b4f2da200b6950000\",\"descriptor\":\"Lucie Novotn\u00e1 (103255681)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0633\",\"descriptor\":\"Sr. Advisor I, Technical Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371543\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Senior-Account-Manager----Dutch-and-English----on-site---MV02_R1726401\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Senior-Account-Manager----Dutch-and-English----on-site---MV02_R1726401\/apply\",\"job_requisition_id\":\"R1726401\"}],\"organizations\":[{\"wid\":\"46898e6d775c10016d1c75e3f5060000\",\"descriptor\":\"W0ZXXD MICROSOFT P_VDS AGP PRD\",\"reference_id\":\"W0ZXXD\",\"custom_reference_id\":\"W0ZXXD\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"alexis.bryl@concentrix.com\"},\"first_name\":\"Alexis Sebastien Vincent Bryl (102540316)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1726401\",\"wid\":\"d5ac6372512a10033776d3c672c60000\",\"descriptor\":\"Senior Account Manager - (Dutch and English) - on-site - MV02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"963\",\"campaign_id\":\"17998\",\"campaign_title\":\"SDET II (TCF) R1726108\",\"campaign_type\":\"job_application\",\"job_title\":\"DevTest Engineer\",\"street\":\"IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion\",\"address\":\"IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion\",\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"postal_code\":\"500032\",\"region\":null,\"country\":\"India\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Responsibilities:<br \/><br \/>Proficient in service virtualization using tool called Broadcom DevTest also known as CA DevTest<span>\u00a0 <\/span>or CA LISA (DevTest 10.7.X)<br \/><br \/>Build virtual service based on requests<br \/><br \/>Communicate with vendor on any arising issues<br \/><br \/>Communicate to the end user on the need or use of service virtualization<br \/><br \/><span>\u00a0<\/span>Must have technical skills\/experience (alternative\/tool\/version) of the position in priority order:<br \/><br \/>Broadcom DevTest also known as CA DevTest<span>\u00a0 <\/span>or CA LISA (DevTest 10.7.X)<br \/><br \/>Proficiency in any object oriented programming languages.<br \/><br \/>Experience with Selenium WebDriver for GUI automation<br \/><br \/>Familiarity with API testing and automation framework development.<br \/><br \/>Custom scripting (Java, Python, JavaScript)<br \/><br \/>Familiarity with codeless automation tool like Tricentis Tosca<br \/><br \/>Familiarity with Jenkins\/Git other CI\/CD tools<\/p>\",\"ats_external_id\":\"R1726108\",\"location\":\"Hyderabad, Telang\u0101na\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-05-06T14:07:25.901+08:00\",\"created_at\":\"2026-04-28T22:10:52.858+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzk5OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad-Raidurg-Village-B7-South-Tower-Serilingampally-Mandal-Divya-Sree-Orion\/DevTest-Engineer_R1726108\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"organization_reference_id\":\"PIN08\"},\"location\":{\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"500032\",\"primary_location\":{\"id\":\"IN-HYD-RAIDU-03\",\"wid\":\"8a88e957a11f010fb8c6297898970000\",\"descriptor\":\"IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"navyasri.amaram@concentrix.com\"},\"first_name\":\"Amaram, Navyasri\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102008668\",\"wid\":\"f81830f171380107b25947964ff30000\",\"descriptor\":\"Navyasri Amaram (102008668)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0445\",\"descriptor\":\"SDET II (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370553\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad-Raidurg-Village-B7-South-Tower-Serilingampally-Mandal-Divya-Sree-Orion\/DevTest-Engineer_R1726108\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad-Raidurg-Village-B7-South-Tower-Serilingampally-Mandal-Divya-Sree-Orion\/DevTest-Engineer_R1726108\/apply\",\"job_requisition_id\":\"R1726108\"}],\"organizations\":[{\"wid\":\"68acafd18bd2104d4d4ae51aaa180000\",\"descriptor\":\"13709 - 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SP Infocity, Industrial Plot No. 243, 1st, 3rd, 4th, 5th & 7th Floors\",\"address\":\"IND Gurugram - SP Infocity, Industrial Plot No. 243, 1st, 3rd, 4th, 5th & 7th Floors\",\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"postal_code\":\"122016\",\"region\":null,\"country\":\"India\",\"short_description\":\"Role: Sales Engineer \\nLocation: Gurugram, Haryana\\nDesignation: Professional I, Sales Engineer \\nExperience-3Yrs\\n\\n Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.\\n\\nRole & key responsibilities \\n\u00b7         Strategically partner with the Customer Cloud Sales Team to identify and qualify business opportunities and identify key customer technical objections.\\n\u00b7         Develop strategies to resolve technical obstacles and architect client solutions to meet complex business and technical requirements\\n\u00b7         Lead the technical aspects of the sales cycle, including technical trainings, client presentations, technical bid responses, product and solution briefings, and proof-of-concept technical work\\n\u00b7         Identify and respond to key technical objections from client, providing prescriptive guidance for successful resolutions tailored to specific client needs\\n\u00b7         May directly work with Customer's Cloud products to demonstrate, design and prototype integrations in customer\/partner environments\\n\u00b7         Develop and deliver thorough product messaging to highlight advanced technical value propositions, using techniques such as: whiteboard and slide presentations, technical product demonstrations, white papers, trial management and RFI response documents\\n\u00b7         Assess technical challenges to develop and deliver recommendations on integration strategies, enterprise architectures, platforms and application infrastructure required to successfully implement a complete solution\\n\u00b7         Leverage technical expertise to provide best practice counsel to optimize advanced technical products effectiveness\\n\u00b7         Ensure customer data is accurate and actionable using Salesforce.com (SFDC) systems\\n\u00b7         Leverage 3rd party prospect and account intelligence tools to extract meaningful insights and support varying client needs\\n\u00b7         Navigate, analyse and interpret technical documentation for technical products, often including Customer Cloud products\\n\u00b7         Enhance skills and knowledge by using a Learning Management Solution (LMS) for training and certification\\n\u00b7         Serve as a technical and subject matter expert to support advanced trainings for team members on moderate to highly complex technical subjects\\n\u00b7         Offer thought leadership in the advanced technical solutions, such as cloud computing\\n\u00b7         Coach and mentor team members and advise managers on creating business and process efficiencies in internal workflows and training materials\\nCollect and codify best practices between sales, marketing, and sales engineers\\n\\nKey skills and knowledge: practical experience (preferred)\\n\u00b7         3-5 years of experience serving in a technical Engineer in an advanced technical environment\\n\u00b7         Prior experience with advanced technologies, such as: Big Data, PaaS, and IaaS technologies, etc.\\n\\nEducational qualification: \\nBachelors degree in Computer Science or other technical field, or equivalent\\n\\n\\nDisclaimer:\\n'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.'\",\"long_description\":\"<p><\/p><p><b>Role:\u00a0Sales Engineer <\/b><\/p><p><b>Location:\u00a0Gurugram, Haryana<br \/>Designation:\u00a0Professional I, Sales Engineer\u00a0<\/b><\/p><p><b>Experience-3Yrs<\/b><\/p><p><\/p><p><b><u>\u00a0Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.<\/u><\/b><\/p><p><\/p><p><b>Role &amp; key responsibilities <\/b><\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Strategically partner with the Customer Cloud Sales Team to identify and qualify business opportunities and identify key customer technical objections.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Develop strategies to resolve technical obstacles and architect client solutions to meet complex business and technical requirements<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Lead the technical aspects of the sales cycle, including technical trainings<span>, client presentations, technical bid responses, product and solution briefings, and proof-of-concept technical work<\/span><\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <span>Identify and respond to key technical objections from client, providing prescriptive guidance for successful resolutions tailored to specific client needs<\/span><\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <span>May directly work with Customer&#39;s Cloud products to demonstrate, design and prototype integrations in customer\/partner environments<\/span><\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <span>Develop and deliver thorough product messaging to highlight advanced technical value propositions, using techniques such as: whiteboard and slide presentations, technical product demonstrations, white papers, trial management and RFI response documents<\/span><\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Assess technical challenges to develop and deliver recommendations on integration strategies, enterprise architectures, platforms and application infrastructure required to successfully implement a complete solution<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Leverage technical expertise to provide best practice counsel to optimize advanced technical products effectiveness<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Ensure customer data is accurate and actionable using Salesforce.com (SFDC) systems<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Leverage 3rd party prospect and account intelligence tools to extract meaningful insights and support varying client needs<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Navigate, analyse and interpret technical documentation for technical products, often including Customer Cloud products<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Enhance skills and knowledge by using a Learning Management Solution (LMS) for training and certification<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Serve as a technical and subject matter expert to support advanced trainings for team members on moderate to highly complex technical subjects<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Offer thought leadership in the advanced technical solutions, such as cloud computing<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Coach and mentor team members and advise managers on creating business and process efficiencies in internal workflows and training materials<\/p><p>Collect and codify best practices between sales, marketing, and sales engineers<\/p><p><\/p><p><b>Key skills and knowledge: practical experience (preferred)<\/b><\/p><p><b>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 3-5 years of experience serving in a technical Engineer in an advanced technical environment<\/b><\/p><p><b>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Prior experience with advanced technologies, such as: Big Data, PaaS, and IaaS technologies, etc.<\/b><\/p><p><\/p><p><b>Educational qualification: <\/b><\/p><p><b>Bachelors degree in Computer Science or other technical field, or equivalent<\/b><\/p><p><\/p><p><\/p><p><b>Disclaimer:<\/b><\/p><p><b><u>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. 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Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people\u2019s day. If so, Concentrix is a great place for you. Every day we spread positivity in others&#39; lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.<\/p><p>No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think.\u00a0We are looking for customer service experts<\/p><p>This role is the perfect opportunity for someone considering a career in customer service field.<\/p><p><\/p><p><\/p><p><b><span>WHAT WOULD YOU BRING TO OUR TEAM?<\/span><\/b><\/p><p>Your passion for doing good for other people will help you bond with your customers and your team<span>.\u00a0You will actively listen and troubleshoot to provide a great customer experience. Your\u00a0attention to detail, ability to think outside the box, excellent communication, and passion\u00a0will help you excel in this role.<\/span>\u00a0<\/p><p><\/p><p><b><span>TO BECOME A PART OF OUR TEAM:<\/span><\/b><\/p><ul><li><span>List of criteria including background<\/span><\/li><li><span>Education needed<\/span><\/li><li><span>Availability needed<\/span><\/li><li><span>Background clearance etc.<\/span><\/li><\/ul><p><\/p><p><b><span>CALL US HOME:<\/span><\/b><\/p><p><span>If you find yourself smiling right now and this feels like the perfect next step in your\u00a0career, we want to hear from you! Apply today and find out why 290,000&#43; people around the globe choose to call Concentrix home.\u00a0<\/span><\/p><p><\/p><p>Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world\u2019s best brands and their customers. We\u2019re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.<\/p><p><\/p><p><span>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.<\/span><\/p><p><\/p><p><b>Learn more:<\/b><\/p><p><b>Concentrix<\/b>\u202fon Facebook |\u202f<b>Concentrix\u00a0<\/b>on Instagram |\u202f<b>www.concentrix.com<\/b>\u00a0<\/p><p><\/p><p><i>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. 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This role necessitates strong communication skills to cater to our diverse client base and ensure seamless interactions across these regions.<\/li><li><p><b><span><span>Tools &amp; Operating Rigor<\/span><\/span><\/b><\/p><\/li><li>Proficiency with<\/li><li><span><b><span>Salesforce<\/span><\/b><\/span><\/li><li><span>or other CRMs. Strong commitment to pipeline accuracy and data hygiene.<\/span><\/li><li>Familiarity with sales engagement tools and workflows (e.g., call cadences, email sequencing)<\/li><li><p><b><span><span>Mindset &amp; Behaviors<\/span><\/span><\/b><\/p><\/li><li>Highly motivated, competitive, and performance-driven.<\/li><li>Organized and reliable in managing multiple prospects and follow-up cycles.<\/li><li>Customer-obsessed, solution-oriented, and eager to contribute to a rapidly evolving AI business.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"967\",\"campaign_id\":\"17982\",\"campaign_title\":\"Sr. Specialist, Customer Acquisition R1723917\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Specialist, Customer Acquisition (Outbound)\",\"street\":\"SGP Singapore - 80 Pasir Panjang Road, 15-83\/84 Mapletree Business City #2\",\"address\":\"SGP Singapore - 80 Pasir Panjang Road, 15-83\/84 Mapletree Business City #2\",\"city\":\"Singapore\",\"state\":\"Central Singapore\",\"postal_code\":\"117372\",\"region\":null,\"country\":\"Singapore\",\"short_description\":\"The Senior Specialist, Customer Acquisition is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or upselling through outbound prospecting. This role is responsible for effectively articulating the value of products or services to customers and drive sales closure.\",\"long_description\":\"<p><b>JOB RESPONSIBILITIES<\/b><\/p><p><b>Outbound Prospecting &amp; Pipeline Generation<\/b><\/p><ul><li>Proactively identify, research, and engage target accounts through cold calls, emails, LinkedIn, and other outbound channels.<\/li><li>Build and manage a consistent pipeline of qualified opportunities from outbound efforts.<\/li><li>Develop and execute strategic outreach campaigns tailored to specific industries, personas, and use cases.<\/li><li>Leverage tools (e.g., CRM, sales engagement platforms, data providers) to source and prioritize leads.<\/li><\/ul><p><b>Sales Execution &amp; Performance<\/b><\/p><ul><li>Own the full outbound sales cycle from initial outreach to deal closure.<\/li><li>Consistently meet or exceed KPIs including outreach volume, meetings booked, pipeline generated, and revenue targets.<\/li><li>Run structured discovery calls to uncover pain points, decision processes, and buying criteria.<\/li><li>Deliver compelling product positioning and handle objections effectively in early-stage conversations.<\/li><\/ul><p><b>Account-Based Selling &amp; Strategy<\/b><\/p><ul><li>Build account plans for high-value prospects and multi-thread within organizations.<\/li><li>Identify key stakeholders and decision-makers, crafting personalized engagement strategies.<\/li><li>Continuously refine messaging based on market feedback and campaign performance.<\/li><\/ul><p><b>Collaboration &amp; Feedback<\/b><\/p><ul><li>Partner with marketing on outbound campaigns, messaging, and lead quality.<\/li><li>Provide feedback on target segments, ICP refinement, and competitive insights.<\/li><li>Work closely with product and leadership teams to relay market signals from outbound efforts.<\/li><\/ul><p><b>Market Intelligence &amp; Continuous Improvement<\/b><\/p><ul><li>Stay up to date on industry trends, competitor offerings, and emerging customer needs.<\/li><li>Experiment with new outreach techniques, messaging angles, and tools to improve conversion rates.<\/li><li>Maintain disciplined CRM hygiene and accurate pipeline forecasting.<\/li><\/ul><div><\/div><p><\/p><ul><\/ul>\",\"ats_external_id\":\"R1723917\",\"location\":\"Singapore, Central Singapore\",\"job_type\":\"full_time\",\"salary\":\"72000\",\"salary_type\":\"annually\",\"salary_currency\":\"SGD\",\"updated_at\":\"2026-04-29T02:04:45.957+08:00\",\"created_at\":\"2026-04-28T18:07:55.164+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzk4Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SGP-Singapore---80-Pasir-Panjang-Road-15-8384-Mapletree-Business-City-2\/Sr-Specialist--Customer-Acquisition--Outbound-_R1723917\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"23c30a8e5e741021142cdaabede70000\",\"descriptor\":\"Concentrix Srev Singapore Pte. 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Ltd.\",\"reference_id\":\"RSG04\",\"custom_reference_id\":null,\"company_reference_id\":\"RSG04\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mudzakir.agus@concentrix.com\"},\"first_name\":\"Mudzakir Agus (103503942)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1723917\",\"wid\":\"da655d07b694100316106fb9bfce0000\",\"descriptor\":\"Sr. Specialist, Customer Acquisition (Outbound)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li><p><b>REQUIREMENTS<\/b><\/p><p><b>Experience &amp; Skills<\/b><\/p><\/li><li>2\u20135 years of outbound sales, business development, or SDR\/BDR experience in SaaS or tech.<\/li><li>Proven success in cold prospecting and generating pipeline from scratch.<\/li><li>Strong communication and storytelling skills with the ability to engage senior stakeholders.<\/li><li>Experience with consultative selling methodologies (e.g., BANT, MEDDICC).<\/li><li><p><b>Tools &amp; Operating Rigor<\/b><\/p><\/li><li>Proficiency with CRM systems (e.g., Salesforce) and sales engagement tools (e.g., Outreach, Salesloft).<\/li><li>Experience using prospecting tools (e.g., LinkedIn Sales Navigator, ZoomInfo, Apollo).<\/li><li>Strong discipline in activity tracking, sequencing, and pipeline management.<\/li><li><p><b>Mindset &amp; Behaviors<\/b><\/p><\/li><li>Highly resilient and comfortable with rejection in high-volume outreach environments.<\/li><li>Self-starter with a strong sense of ownership and urgency.<\/li><li>Curious, adaptable, and motivated to continuously improve messaging and tactics.<\/li><li>Competitive and target-driven, with a focus on results and learning.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"968\",\"campaign_id\":\"17981\",\"campaign_title\":\"Sr. Specialist, Customer Acquisition R1724990\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr Specialist, Customer Acquisition (Korean Speaker)\",\"street\":\"SGP Singapore - 80 Pasir Panjang Road, 15-83\/84 Mapletree Business City #2\",\"address\":\"SGP Singapore - 80 Pasir Panjang Road, 15-83\/84 Mapletree Business City #2\",\"city\":\"Singapore\",\"state\":\"Central Singapore\",\"postal_code\":\"117372\",\"region\":null,\"country\":\"Singapore\",\"short_description\":\"Drive outbound prospecting, build pipeline, execute full sales cycle, engage stakeholders, and refine strategies. Requires SaaS sales experience, strong communication, CRM proficiency, resilience, and results-driven mindset to exceed targets consistently.\",\"long_description\":\"<p><b>JOB RESPONSIBILITIES<\/b><\/p><p><b>Outbound Prospecting &amp; Pipeline Generation<\/b><\/p><ul><li>Proactively identify, research, and engage target accounts through cold calls, emails, LinkedIn, and other outbound channels.<\/li><li>Build and manage a consistent pipeline of qualified opportunities from outbound efforts.<\/li><li>Develop and execute strategic outreach campaigns tailored to specific industries, personas, and use cases.<\/li><li>Leverage tools (e.g., CRM, sales engagement platforms, data providers) to source and prioritize leads.<\/li><\/ul><p><b>Sales Execution &amp; Performance<\/b><\/p><ul><li>Own the full outbound sales cycle from initial outreach to deal closure.<\/li><li>Consistently meet or exceed KPIs including outreach volume, meetings booked, pipeline generated, and revenue targets.<\/li><li>Run structured discovery calls to uncover pain points, decision processes, and buying criteria.<\/li><li>Deliver compelling product positioning and handle objections effectively in early-stage conversations.<\/li><\/ul><p><b>Account-Based Selling &amp; Strategy<\/b><\/p><ul><li>Build account plans for high-value prospects and multi-thread within organizations.<\/li><li>Identify key stakeholders and decision-makers, crafting personalized engagement strategies.<\/li><li>Continuously refine messaging based on market feedback and campaign performance.<\/li><\/ul><p><b>Collaboration &amp; Feedback<\/b><\/p><ul><li>Partner with marketing on outbound campaigns, messaging, and lead quality.<\/li><li>Provide feedback on target segments, ICP refinement, and competitive insights.<\/li><li>Work closely with product and leadership teams to relay market signals from outbound efforts.<\/li><\/ul><p><b>Market Intelligence &amp; Continuous Improvement<\/b><\/p><ul><li>Stay up to date on industry trends, competitor offerings, and emerging customer needs.<\/li><li>Experiment with new outreach techniques, messaging angles, and tools to improve conversion rates.<\/li><li>Maintain disciplined CRM hygiene and accurate pipeline forecasting.<\/li><\/ul>\",\"ats_external_id\":\"R1724990\",\"location\":\"Singapore, Central Singapore\",\"job_type\":\"full_time\",\"salary\":\"84000\",\"salary_type\":\"annually\",\"salary_currency\":\"SGD\",\"updated_at\":\"2026-04-29T02:04:45.884+08:00\",\"created_at\":\"2026-04-28T18:07:54.884+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzk4MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SGP-Singapore---80-Pasir-Panjang-Road-15-8384-Mapletree-Business-City-2\/Sr-Specialist--Customer-Acquisition--Korean-Speaker-_R1724990\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"23c30a8e5e741021142cdaabede70000\",\"descriptor\":\"Concentrix Srev Singapore Pte. Ltd.\",\"reference_id\":\"RSG04\",\"organization_reference_id\":\"RSG04\"},\"location\":{\"city\":\"Singapore\",\"state\":\"Central Singapore\",\"country\":{\"wid\":\"80938777cac5440fab50d729f9634969\",\"iso2\":\"SG\",\"iso3\":\"SGP\",\"descriptor\":\"Singapore\",\"iso_numeric\":\"702\"},\"postal_code\":\"117372\",\"primary_location\":{\"id\":\"SG-SIN-MAPLE-01\",\"wid\":\"560eef7f80b8101d397ccdaf3aa40000\",\"descriptor\":\"SGP Singapore - 80 Pasir Panjang Road, 15-83\/84 Mapletree Business City #2\"}},\"languages\":[\"Korean\"],\"recruiter\":{\"email\":{\"address\":\"nurainashazreen.ahmadnazri@concentrix.com\"},\"first_name\":\"Ahmad Nazri, Nuraina Shazreen\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103492697\",\"wid\":\"7f13f9dd4b7d100c9f45a0b1062f0000\",\"descriptor\":\"Nuraina Shazreen Ahmad Nazri (103492697)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI03CA\",\"descriptor\":\"Sr. Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370443\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SGP-Singapore---80-Pasir-Panjang-Road-15-8384-Mapletree-Business-City-2\/Sr-Specialist--Customer-Acquisition--Korean-Speaker-_R1724990\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SGP-Singapore---80-Pasir-Panjang-Road-15-8384-Mapletree-Business-City-2\/Sr-Specialist--Customer-Acquisition--Korean-Speaker-_R1724990\/apply\",\"job_requisition_id\":\"R1724990\"}],\"organizations\":[{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"7511f964c487100193573db3642a0000\",\"descriptor\":\"W100S0 Open AI SMB APJ\",\"reference_id\":\"W100S0\",\"custom_reference_id\":\"W100S0\",\"company_reference_id\":null},{\"wid\":\"b0b1331a6e701001022cbe3504700000\",\"descriptor\":\"26112 - Open AI - 980009421\",\"reference_id\":\"980009421\",\"custom_reference_id\":\"980009421\",\"company_reference_id\":null},{\"wid\":\"23c30a8e5e741021142cdaabede70000\",\"descriptor\":\"Concentrix Srev Singapore Pte. Ltd.\",\"reference_id\":\"RSG04\",\"custom_reference_id\":null,\"company_reference_id\":\"RSG04\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mudzakir.agus@concentrix.com\"},\"first_name\":\"Mudzakir Agus (103503942)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1724990\",\"wid\":\"58b94406ff0c100316926484b0b80000\",\"descriptor\":\"Sr Specialist, Customer Acquisition (Korean Speaker)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b>REQUIREMENTS<\/b><\/p><p><b>Experience &amp; Skills<\/b><\/p><ul><li>2\u20135 years of outbound sales, business development, or SDR\/BDR experience in SaaS or tech.<\/li><li>Proven success in cold prospecting and generating pipeline from scratch.<\/li><li>Strong communication and storytelling skills with the ability to engage senior stakeholders.<\/li><li>Experience with consultative selling methodologies (e.g., BANT, MEDDICC).<\/li><\/ul><p><b>Tools &amp; Operating Rigor<\/b><\/p><ul><li>Proficiency with CRM systems (e.g., Salesforce) and sales engagement tools (e.g., Outreach, Salesloft).<\/li><li>Experience using prospecting tools (e.g., LinkedIn Sales Navigator, ZoomInfo, Apollo).<\/li><li>Strong discipline in activity tracking, sequencing, and pipeline management.<\/li><\/ul><p><b>Mindset &amp; Behaviors<\/b><\/p><ul><li>Highly resilient and comfortable with rejection in high-volume outreach environments.<\/li><li>Self-starter with a strong sense of ownership and urgency.<\/li><li>Curious, adaptable, and motivated to continuously improve messaging and tactics.<\/li><li>Competitive and target-driven, with a focus on results and learning.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"969\",\"campaign_id\":\"17980\",\"campaign_title\":\"Team Leader, Operations R1726068\",\"campaign_type\":\"job_application\",\"job_title\":\"Operations Team Leader- Jeddah\",\"street\":\"SAU Riyadh Sulaiman Al Hamdan Street, Sulaimaniya, Riyadh 11551, POBox 42589,\",\"address\":\"SAU Riyadh Sulaiman Al Hamdan Street, Sulaimaniya, Riyadh 11551, POBox 42589,\",\"city\":\"Riyadh\",\"state\":\"Riyadh\",\"postal_code\":\"11551\",\"region\":null,\"country\":\"Saudi Arabia\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as an I<b>nside Sales Representative in Malaga (hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>As an Inside Sales Representative on our team, you will:\u00a0\u00a0<\/p><p>-\u00a0 Do identification and qualification of prospects and deciders in the targeted companies\u00a0<\/p><p>- Handle inside sales activity\u00a0<\/p><p>- Carry out inbound and outbound calls\u00a0<\/p><p>- Cross sell and Upsell\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>- Are bilingual or proficient in<b> French &#43; English<\/b><\/p><p>- Have good knowledge in IT and preferably cloud \/ hosting solutions\u00a0<\/p><p>- Have good sales B2B knowledge\u00a0\u00a0\u00a0<\/p><p>- Have outbound experience \/ sales experience\u00a0<\/p><p>- Can identify new sales chances\u00a0<\/p><p>- Are punctual, loyal, reliable\u00a0<\/p><p>- Have authenticity and self-confidence\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u00a0\u00a0<\/p><p>- Full-time, permanent, Spanish contract, 39h\/week: Monday to Friday from 09:00 to 18:00<\/p><p>- A base salary of 19,600\u20ac year\/gross plus up to 4,800\u20ac year\/gross in bonus\u00a0&#43; private medical insurance<\/p><p>- Full paid training for the company and the products you will be working on\u00a0<\/p><p>-A modern centrally placed office in Benalmadena, right next to the beach area\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0<\/p><p>\u00a0\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<div><\/div><div><div><div><div><div><div><div><div><div><p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Sales Account Manager in Barcelona (hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p><\/p><p>As a <b>Sales Account Manager<\/b>, you will: \u00a0<br \/>- Build and grow relationships with resellers with the aim of understanding their business.<\/p><p>- Maximizing reseller trust and loyalty to our brand above the competition.<\/p><p>- Facilitate reseller competencies and certification in BU products.<\/p><p>- Detect new opportunities and facilitate the closure of deals with the help of support team (if needed).<br \/>- Ensure resellers are taking advantage of promotions, events &amp; programs.<br \/>- Monitor the execution of reseller marketing plan, investment and co-marketing activities. \u00a0<br \/>- Possibly attend product and\/or reseller events to meet key partners.<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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Dutch ( Relocate to Malaysia) \",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader - Dutch ( Relocate to Malaysia)\",\"street\":null,\"address\":null,\"city\":\"Kuala Lumpur\",\"state\":\"Federal Territory of Kuala Lumpur\",\"postal_code\":null,\"region\":\"Maleisi\u00eb\",\"country\":\"Netherlands\",\"short_description\":\"You are wanted!\",\"long_description\":\"<p><strong>About Concentrix: <\/strong><\/p>\\n<p>A global technology and services leader that powers the world&rsquo;s best brands, today and into the future. We&rsquo;re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.<\/p>\\n<p>Website: <a href=\\\"http:\/\/www.concentrix.com\/\\\">http:\/\/www.concentrix.com<\/a><a href=\\\"http:\/\/www.concentrix.com\/\\\"> <\/a><\/p>\\n<p><strong>Role:<\/strong> Team Leader<\/p>\\n<p><strong>About Role:<\/strong> The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.<\/p>\\n<p><strong>Essential Functions\/Core Responsibilities:&nbsp; <\/strong><\/p>\\n<ul>\\n<li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li>\\n<li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly<\/li>\\n<li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li>\\n<li>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;) and financial expectations<\/li>\\n<li>Communicate expectations to employees and provide timely updates<\/li>\\n<li>Provide subject matter expertise in handling escalated customer calls as needed<\/li>\\n<li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li>\\n<li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li>\\n<li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li>\\n<\/ul>\\n<h1>Candidate Profile&nbsp;<\/h1>\\n<ul>\\n<li>Associate's degree in related field with two to four years of relevant experience preferred<\/li>\\n<li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li>\\n<li>Work well under pressure and follow through on items to completion<\/li>\\n<li>Strong communication skills, both written and verbal<\/li>\\n<li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li>\\n<li>Ability to mentor, coach and provide direction to a team of employees<\/li>\\n<li>Background \/ prior experience in Sales will be preferred.<\/li>\\n<li>Willingness to work a flexible schedule<\/li>\\n<\/ul>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>Disclaimer&nbsp;&nbsp;&nbsp;<\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. 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Lumpur\",\"postal_code\":null,\"region\":\"Maleisi\u00eb\",\"country\":\"Netherlands\",\"short_description\":\"You are wanted!\",\"long_description\":\"<p><strong>About Concentrix: <\/strong><\/p>\\n<p>A global technology and services leader that powers the world&rsquo;s best brands, today and into the future. We&rsquo;re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.<\/p>\\n<p>Website: <a href=\\\"http:\/\/www.concentrix.com\/\\\">http:\/\/www.concentrix.com<\/a><a href=\\\"http:\/\/www.concentrix.com\/\\\"> <\/a><\/p>\\n<p><strong>Role: <\/strong>Quality Analyst<strong> <\/strong><\/p>\\n<p><strong>Essential Functions\/Core Responsibilities:&nbsp; <\/strong><\/p>\\n<ul>\\n<li>Monitors, evaluates and \/ or audits a sampling of inbound and\/or outbound calls and other contact methods including chat and email<\/li>\\n<li>Reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners)<\/li>\\n<li>Participates in calibration sessions\/call listening sessions with Quality Leadership staff, Operations, Program Management and clients to ensure scoring consistency and best practices<\/li>\\n<li>Participates in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes<\/li>\\n<li>Maintains strong program knowledge base; basic understanding of client products, services and\/or program strategies<\/li>\\n<li>Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners)<\/li>\\n<li>Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.)<\/li>\\n<li>Complete phone time to keep current on programs (as applicable)<\/li>\\n<li>Contribute to maintaining forms and legends documents<\/li>\\n<li>Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals<strong> <\/strong><\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Candidate Profile&nbsp; <\/strong><\/p>\\n<ul>\\n<li>Good verbal and written communication and interpersonal skills. Personnel should have competency in written and spoken local and English Language.<\/li>\\n<li>Excellent Verbal and Written communications skills<\/li>\\n<li>Proficient with Feedback &amp; Coaching skills<\/li>\\n<li>Must have the ability to work under pressure<\/li>\\n<li>The applicant should be proficient with MS office (Powerpoint, Excel, Word)<\/li>\\n<li>Drive for self-learning and knowledge enhancement<\/li>\\n<li>Must have analytical abilities to analyse data, trends from effectiveness surveys<\/li>\\n<li>Ability to multi-task and meet timelines on deliverable<\/li>\\n<li>Detail-oriented<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&copy; 2024 All Rights Reserved. Confidential and Proprietary. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong>Disclaimer&nbsp;<\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.&nbsp;<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"4079120515\",\"location\":\"Kuala Lumpur, Maleisi\u00eb\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-29T01:59:11.560+02:00\",\"created_at\":\"2026-04-28T13:37:29.044+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTY?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"972\",\"campaign_id\":\"17943\",\"campaign_title\":\"Sr. Cloud &amp; Collaboration Engineer (TCF) R1725975\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Security Engineer (bilingual)\",\"street\":\"CRI Work-at-Home\",\"address\":\"CRI Work-at-Home\",\"city\":\"CRI\",\"state\":\"Alajuela\",\"postal_code\":\".\",\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Role Overview<\/b><\/p><p><\/p><p>We are looking for a highly skilled <b>Cloud Security Engineer<\/b> to join our team. In this role, you will be responsible for assessing and enhancing the security posture of client cloud environments, with a strong focus on Microsoft Azure. You will work closely with clients to identify vulnerabilities, recommend remediation strategies, and design secure, resilient, and compliant cloud architectures.<\/p><p>This is a client-facing role ideal for someone who enjoys combining deep technical expertise with strategic advisory and communication skills.<\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><ul><li>Assess and enhance the security posture of client cloud environments<\/li><li>Identify vulnerabilities and recommend effective remediation strategies<\/li><li>Implement and evaluate technical security controls and governance processes<\/li><li>Design secure, resilient, and compliant cloud architectures<\/li><li>Engage directly with clients to lead security assessments and architecture reviews<\/li><li>Support implementation of security improvements and best practices<\/li><li>Contribute to incident response planning and governance frameworks.<\/li><\/ul><p><\/p><p><b>Required Qualifications<\/b><\/p><ul><li><b>5&#43; years 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We excel at enhancing the customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.\\nThis key role aims to adapt and drive the Global Sourcing and Recruitment Strategy locally to support Concentrix\u2019s vision and growth. 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Here are the benefits we offer to recognize your contribution:<\/p><ul><li>Fair and ethical advancement opportunities<\/li><li>Professional development opportunities<\/li><li>Competitive compensation<\/li><li>Exceptional benefits, including:<ul><li>Health insurance<\/li><li>Supplemental retirement plan after one year of service and enrollment<\/li><li>On-site cafeteria service<\/li><li>Gym with a dedicated on-site coach. Access is free (this benefit is available at sites that have a gym)<\/li><li>Possibility to enroll in the company daycare (where available) or a daycare subsidy<\/li><\/ul><\/li><\/ul><p><b>Our Inclusive Hiring Process<\/b><\/p><ul><li>Initial conversation with our recruiters to assess how your profile aligns with the role requirements<\/li><li>In-depth interview with your future managers to explore your skills and interest in the role; this step may involve multiple interviews<\/li><li>Selection of the successful candidate after a debrief with stakeholders and presentation of the job offer<\/li><\/ul><p><\/p><p><b>Call to Action<\/b><\/p><p>Ready to take on the challenge? 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This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable\/non-billable hours, forecasting, budgeting, etc.)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization\u2019s policies and applicable legal requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create and maximize relationships with client partners<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Provide leadership and guidance to direct reports\u00a0 to ensure consistent administration of company policies and standards;\u00a0 define and implement any corrective actions needed to meet operational performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create a positive work environment\u00a0 through employee engagement; resolve employee relation issues in a professional and timely manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Attend business reviews with the client<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Handle a team of team leaders<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p><\/p><p>\u2022 At least 2 years of experience as a Operations Manager - Snr Team Leader<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Experience in Operations in BPO<\/p><p><\/p><p>\u2022 At least 3 years of Experience in Banking Projecst<\/p><p><\/p><p>\u2022 Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to mentor, coach and provide direction to a team of employees<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Willingness to work a flexible schedule<\/p><p><\/p><p>\u2022 English B2<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1725131\",\"location\":\"Cagliari, Cagliari\",\"job_type\":\"full_time\",\"salary\":\"34666.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-08T00:05:00.284+08:00\",\"created_at\":\"2026-04-27T22:06:33.397+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzkxNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy-Cagliari\/Operations-Manager---Banking_R1725131\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315eb83b6d277e00\",\"descriptor\":\"Concentrix CVG Italy S.R.L.\",\"reference_id\":\"YIT01\",\"organization_reference_id\":\"YIT01\"},\"location\":{\"city\":\"Cagliari\",\"state\":\"Cagliari\",\"country\":{\"wid\":\"8cd04a563fd94da7b06857a79faaf815\",\"iso2\":\"IT\",\"iso3\":\"ITA\",\"descriptor\":\"Italy\",\"iso_numeric\":\"380\"},\"postal_code\":\"09123\",\"primary_location\":{\"id\":\"IT-CAG-SARDI-Y0\",\"wid\":\"b67da9176e3d1062f9df2996e510bea1\",\"descriptor\":\"ITA Cagliari\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"giuseppe.serra@concentrix.com\"},\"first_name\":\"Serra, Giuseppe\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101778008\",\"wid\":\"1a5d7fb62a7e1020e2aeee1c59df0000\",\"descriptor\":\"Giuseppe Serra (101778008)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0604\",\"descriptor\":\"Operations Manager I\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371659\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy-Cagliari\/Operations-Manager---Banking_R1725131\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy-Cagliari\/Operations-Manager---Banking_R1725131\/apply\",\"job_requisition_id\":\"R1725131\"}],\"organizations\":[{\"wid\":\"bdd66b72fc95108e8d39c1bd0f59223d\",\"descriptor\":\"2N63 Samsung EMEA - 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Quinto Andar - WHBRASIL133\",\"reference_id\":\"WHBRASIL133\",\"custom_reference_id\":\"WHBRASIL133\",\"company_reference_id\":null},{\"wid\":\"720c2f695ac6101ccb98c1bdd30b0000\",\"descriptor\":\"W0ZWUP Quinto Andar - Back Office - RCFinanciadointerno - BR - Portugues\",\"reference_id\":\"W0ZWUP\",\"custom_reference_id\":\"W0ZWUP\",\"company_reference_id\":null},{\"wid\":\"88e6edbacaa4101ac0b4f3b393910000\",\"descriptor\":\"Services Tech Experience Inovacao E Tecnologia Em Relacionamento Ltda.\",\"reference_id\":\"WBR05\",\"custom_reference_id\":null,\"company_reference_id\":\"WBR05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"leticia.miyake@concentrix.com\"},\"first_name\":\"Leticia Harumi Miyake Da Fonseca (102608069)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1725972\",\"wid\":\"c2e8a51f8f041002ef6df28f5a270000\",\"descriptor\":\"Advisor II, Customer Service\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"498\",\"campaign_id\":\"2325\",\"campaign_title\":\"GTM GTR\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor\",\"street\":\"10 Nottingham Road\",\"address\":\"10 Nottingham Road\",\"city\":\"Derby \",\"state\":\"Derbyshire\",\"postal_code\":\"DE1 3QT\",\"region\":\"Derby \",\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Are you detail-oriented, reliable, and ready to make a difference in customer service? We are looking for experienced professionals to join our team as Customer Service Advisors. If you have a knack for problem-solving and a passion for helping others, we want to hear from you!<\/p>\\n<p>We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.<\/p>\\n<p>Apply now to become a vital part of our Public Transport team and help us ensure our customers receive the best level of service they deserve.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>This is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/p>\\n<p><strong>What You Will Do in This Role<\/strong><\/p>\\n<ul>\\n<li>Manually review and process Delay Repay compensation claims for customers delayed by 15 minutes or more<\/li>\\n<li>Navigate multiple systems to accurately check journey information and tickets<\/li>\\n<li>Communicate directly with colleagues and customers via email and letters<\/li>\\n<li>Compose well-written emails to customers regarding their claims<\/li>\\n<li>Stay updated with the latest briefings to adapt to an ever-changing environment<\/li>\\n<li>Arrange for assistance for vulnerable customers \/ travelers<\/li>\\n<li>Ensure high accuracy and attention to detail in reviewing and processing claims<\/li>\\n<\/ul>\\n<p><strong>Your Qualifications And Experience<\/strong><\/p>\\n<ul>\\n<li>Computer literate with a good understanding of Microsoft Office<\/li>\\n<li>Proficient in navigating various systems and tools for checking journey details<\/li>\\n<li>Excellent written and verbal communication skills<\/li>\\n<li>Strong written skills for composing professional emails<\/li>\\n<li>Ability to adapt and work efficiently in a dynamic environment<\/li>\\n<li>Reliable and flexible with a good eye for detail and problem-solving abilities<\/li>\\n<\/ul>\\n<p><strong>It Will Be A Plus If You Have<\/strong><\/p>\\n<ul>\\n<li>Experience in customer service or a related field<\/li>\\n<li>Familiarity with delay compensation processes<\/li>\\n<li>Background in handling customer claims or inquiries<\/li>\\n<li>Experience with administrative tasks and data entry<\/li>\\n<li>Ability to work independently and manage your time effectively<\/li>\\n<li>Previous experience in a fast-paced, ever-changing work environment<\/li>\\n<li>Demonstrated ability to maintain a high level of accuracy in detailed work<\/li>\\n<\/ul>\\n<p><strong>What's in it For You<\/strong><\/p>\\n<ul>\\n<li>Competitive salary of per year &pound;26,520<\/li>\\n<li>40 hours per week Monday - Sunday 7am - 8pm<\/li>\\n<\/ul>\\n<p><strong>Concentrix is an equal opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with the United Kingdom&rsquo;s law, only applicants who are legally authorized to work in the UK will be considered for this position.<\/p>\",\"ats_external_id\":\"2427337229\",\"location\":\"Derby , Derby \",\"job_type\":\"\",\"salary\":\"26520\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-05-11T23:59:08.018Z\",\"created_at\":\"2026-04-27T12:03:31.394Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzI1?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzI1\/apply?\",\"head_count\":\"6\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"345\",\"campaign_id\":\"827\",\"campaign_title\":\"GoodWe | Polish | Lublin\",\"campaign_type\":\"job_application\",\"job_title\":\"Specjalista \/ Specjalistka ds. pomocy technicznej w j\u0119zyku polskim\",\"street\":null,\"address\":null,\"city\":\"Lublin\",\"state\":\"Lublin Voivodeship\",\"postal_code\":\"20\",\"region\":\"Lubelskie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<h2><strong>Tw&oacute;j zakres obowi\u0105zk&oacute;w<\/strong><\/h2>\\n<ul>\\n<li>Obs\u0142uga zg\u0142osze\u0144 telefonicznych od technik&oacute;w i monter&oacute;w urz\u0105dze\u0144 fotowoltaicznych<\/li>\\n<li>Diagnozowanie i rozwi\u0105zywanie przyj\u0119tych zg\u0142osze\u0144<\/li>\\n<li>Kontrola poprawno\u015bci rozwi\u0105zania wyst\u0119puj\u0105cych usterek technicznych<\/li>\\n<li>Wsp&oacute;\u0142praca z innymi poziomami wsparcia technicznego i in\u017cynierami serwisu<\/li>\\n<li>Wprowadzanie danych do systemu<\/li>\\n<li>Dbanie o wysok\u0105 jako\u015b\u0107 obs\u0142ugi<\/li>\\n<\/ul>\\n<h2><strong>Nasze wymagania<\/strong><\/h2>\\n<ul>\\n<li>Umiej\u0119tno\u015b\u0107 obs\u0142ugi systemu operacyjnego Windows i pakietu MS Office<\/li>\\n<li>Komunikatywno\u015b\u0107 i nastawienie na prac\u0119 z lud\u017ami<\/li>\\n<li>Wysoka kultura osobista i orientacja na potrzeby klienta<\/li>\\n<li>Zainteresowanie nowymi technologiami<\/li>\\n<li>Znajomo\u015b\u0107 j\u0119zyka polskiego w stopniu zaawansowanym (C1) i angielskiego w stopniu dobrym (B1)<\/li>\\n<li>Operatywno\u015b\u0107, dobra organizacja i wysoki poziom motywacji do pracy<\/li>\\n<\/ul>\\n<h2><strong>To oferujemy<\/strong><\/h2>\\n<ul>\\n<li>Elastyczny grafik i umow\u0119 zlecenie<\/li>\\n<li>Dogodny system pracy &ndash; pracujemy od poniedzia\u0142ku do pi\u0105tku w godzinach 08:00-17:30<\/li>\\n<li>Szkolenie przygotowuj\u0105ce do pracy (w pe\u0142ni p\u0142atne)<\/li>\\n<li>Wiele wyzwa\u0144 i ambitnych zada\u0144<\/li>\\n<li>Ciekawa praca w dynamicznie rozwijaj\u0105cej si\u0119, mi\u0119dzynarodowej firmie<\/li>\\n<\/ul>\",\"ats_external_id\":\"1665795344\",\"location\":\"Lublin, Lubelskie\",\"job_type\":\"full_time\",\"salary\":\"31.40\",\"salary_type\":\"hourly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-05-10T01:59:04.644+02:00\",\"created_at\":\"2026-04-27T11:21:26.617+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mjc?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mjc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"499\",\"campaign_id\":\"2322\",\"campaign_title\":\"GTM_NA_SA_B2B Sales - River B2B\",\"campaign_type\":\"job_application\",\"job_title\":\"French speaking B2B Sales Advisor\",\"street\":null,\"address\":null,\"city\":\"Durban\",\"state\":\"Kwazulu-Natal\",\"postal_code\":null,\"region\":\"Durban\",\"country\":\"South Africa\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you passionate about sales and customer service? Do you thrive in a fast-paced environment? Concentrix is searching for French-speaking individuals with previous sales experience to join our B2B sales team in our vibrant Durban Office.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">As a B2B Sales Advisor, you&rsquo;ll need to be self-motivated and target-driven with a contagiously positive attitude to troubleshoot and resolve customer requests via multiple platforms, ultimately ensuring that they have had a pleasant customer experience.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">If you take pride in efficiency and productivity, then this is your calling. Put those people skills to the test and grow your career by applying today!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>This B2B Sales Advisor role at Concentrix is a great match if you:<\/strong><\/p>\\n<ul>\\n<li>Matric (Essential)<\/li>\\n<li>Clear criminal and Credit record (Essential)<\/li>\\n<li>French &amp; English Proficiency, both written and spoken (Essential)<\/li>\\n<li>Strong negotiation and communication skills<\/li>\\n<li>Self-motivated and self-starter attitude<\/li>\\n<li>Comfortable working with targets<\/li>\\n<li>Computer literacy &ndash; ability to speedily navigate multiple systems effectively<\/li>\\n<li>Ability to type 26 wpm<\/li>\\n<li>Attention to Detail<\/li>\\n<li>Availability work shifts in a 24\/7 environment (Essential)<\/li>\\n<\/ul>\\n<p><strong>What is in it for you?<\/strong><\/p>\\n<p><strong>In this role, we offer benefits that help you support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li>A monthly salary of <strong>R14 000.<\/strong><\/li>\\n<li>Medical aid for the main member \/ medical insurance for the employee, and two dependents<\/li>\\n<li>Provident Fund<\/li>\\n<li>Subsidized transport<\/li>\\n<li>Fantastic Employee Assistance Programme (EAP)<\/li>\\n<li>Access to financial well-being sessions, will writing sessions and stress management sessions<\/li>\\n<li>Team building and upskill training opportunities<\/li>\\n<li>Interactive and inclusive company culture<\/li>\\n<\/ul>\\n<p><strong>Expectations<\/strong><\/p>\\n<ul>\\n<li>Onboard new business customers, build strong relationships, and promote adoption of our clients' procurement solutions.<\/li>\\n<li>Understand client needs to offer flexible payment terms, cost-saving opportunities, and supplier options that support operational goals.<\/li>\\n<li>Guide clients in using analytics tools to improve visibility, control spending, and make data-driven procurement decisions.<\/li>\\n<li>Assist clients in integrating digital purchasing tools with their systems to streamline workflows and reduce manual processes.<\/li>\\n<li>Monitor account health, usage, and savings, providing regular updates and insights to drive continued client success.<\/li>\\n<li>Conducting outbound calls to businesses using structured contact lists<\/li>\\n<li>Independently managing prospect data and proactively identifying and maximising business opportunities<\/li>\\n<li>Performing administrative tasks to ensure compliance with internal processes and operational standards<\/li>\\n<li>Skilled in engaging with gatekeepers to build rapport and effectively navigate conversations toward reaching key decision-makers<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Join a company where you can grow and develop in your career, where we are fanatical about our clients and staff, as we become the greatest customer engagement services company in the world, rich in diversity and talent.<\/p>\\n<p>Ready to bring your skills, experience and sense of urgency to a company that values your expertise. Discover why over 550,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo; Together, we will achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p>\\n<p><br \/><strong>Eligibility to work<\/strong><br \/>In accordance with South African law, only applicants who are legally authorised to work in South Africa will be considered for this position, and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<h4><strong>Disclaimer&nbsp;&nbsp;<\/strong><\/h4>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"3913608552\",\"location\":\"Durban, Durban\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-11T23:59:08.005Z\",\"created_at\":\"2026-04-25T09:06:11.373Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzIy?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzIy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"977\",\"campaign_id\":\"17876\",\"campaign_title\":\"Sr. Cloud &amp; Collaboration Engineer (TCF) R1722229\",\"campaign_type\":\"job_application\",\"job_title\":\"Secure AI Consultant\",\"street\":\"USA KS Work-at-Home\",\"address\":\"USA KS Work-at-Home\",\"city\":\"USA\",\"state\":\"Kansas\",\"postal_code\":\"66601\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"Technical Products and Services (TPS):\\n\\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>JOB SUMMARY<\/b><\/p><p><\/p><p>We\u2019re looking for a<b> Cybersecurity Consultant \u2013 Azure &amp; AI Governance <\/b>with deep expertise in the Microsoft ecosystem to advise enterprise customers and lead strategic AI security initiatives.<\/p><p><\/p><p><b>Responsibilities <\/b><\/p><ul><li><p>Lead customer workshops to assess AI readiness, focusing on identity, data, and compliance.<\/p><\/li><li><p>Define and implement AI governance frameworks addressing policy, access control, data protection, and risk management.<\/p><\/li><li><p>Translate Microsoft security and compliance capabilities (Entra ID, Purview, Defender, M365, Azure AI) into actionable recommendations.<\/p><\/li><li><p>Advise on secure adoption of generative AI tools such as Microsoft Copilot, Copilot Studio, and Azure AI Foundry.<\/p><\/li><li><p>Design approaches for data boundary enforcement, labeling, DLP, and prompt-safety controls.<\/p><\/li><li><p>Review identity and access management for AI workloads, including MFA, Conditional Access, and privileged identity controls.<\/p><\/li><li><p>Recommend monitoring, auditing, and incident-response strategies for AI misuse or data leakage.<\/p><\/li><li><p>Present findings and next steps to IT management stakeholders with clear business and compliance implications.<\/p><\/li><\/ul><p><\/p><p><b>Qualifications <\/b><\/p><p><\/p><p><b>Top Skills &amp; Expertise:<\/b><\/p><ul><li><p>Cloud Security Architecture within the Microsoft ecosystem<\/p><\/li><li><p>AI Governance Framework Design and responsible AI deployment<\/p><\/li><li><p>Compliance &amp; Regulatory Alignment (GDPR, ISO\/IEC 42001, NIST AI RMF)<\/p><\/li><li><p>Microsoft Purview &amp; Fabric for data classification, labeling, and DLP<\/p><\/li><li><p>Consulting &amp; Executive Communication<\/p><\/li><li><p>Incident Response &amp; Monitoring Strategy<\/p><\/li><li><p>Program Delivery &amp; Stakeholder Engagement.<\/p><\/li><\/ul><p><\/p><p><b>Required Qualifications:<\/b><\/p><ul><li><p>5&#43; years in cloud security, compliance, or architecture, ideally in enterprise Microsoft environments<\/p><\/li><li><p>Experience advising enterprise customers on secure adoption of M365 &amp; AI workloads (Copilot, Copilot Studio, AI Foundry)<\/p><\/li><li><p>Hands-on knowledge of Microsoft Entra, Defender for Cloud Apps, Azure Policy, Microsoft Purview, Microsoft Fabric, and M365 Administration<\/p><\/li><li><p>Strong understanding of responsible AI, privacy by design, and regulatory compliance<\/p><\/li><li><p>Excellent written and verbal communication skills for executive-level engagement.<\/p><\/li><\/ul><p><\/p><p><b>Preferred Experience:<\/b><\/p><ul><li><p>Consulting or customer-facing experience at a major Microsoft partner<\/p><\/li><li><p>Familiarity with AI governance frameworks, model risk management, and data-driven decisioning<\/p><\/li><li><p>Experience with RACI models, acceptable-use policies, or risk registers<\/p><\/li><li><p>Exposure to FinOps or cost optimization in Microsoft 365 and Azure environments.<\/p><\/li><\/ul><p><\/p><p><b>Required Certifications (Nice to Have):<\/b><\/p><ul><li><p>Microsoft Certified: Cybersecurity Architect Expert (SC-100)<\/p><\/li><li><p>Microsoft Certified: Information Protection Administrator (SC-401)<\/p><\/li><li><p>Microsoft Certified: Azure Security Engineer Associate (AZ-500)<\/p><\/li><li><p>Bonus: Microsoft Certified: Azure AI Engineer Associate (AI-102) or equivalent.<\/p><\/li><\/ul><p><\/p><p><b>Pay Transparency <\/b><\/p><p><\/p><p>The base salary range for this position is $79k-$115k USD, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies.<\/p><p><\/p><p>Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays, and paid learning days.<\/p><p><\/p><p><b>The deadline to apply<\/b> for this position is 6\/1\/2026<i>. <\/i>This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p><p><\/p><p>At Concentrix, we provide customer experience solutions that may involve handling sensitive data.\u00a0 As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.<\/p><p><\/p><p>#WAH #WFH #LI-Remote<\/p><p><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1722229\",\"location\":\"USA, Kansas\",\"job_type\":\"full_time\",\"salary\":\"120000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-12T04:04:29.731+08:00\",\"created_at\":\"2026-04-25T06:04:43.158+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzg3Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Secure-AI-Consultant_R1722229\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Cloud Engineering\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Kansas\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"66601\",\"primary_location\":{\"id\":\"US-WAH-KANSA-00\",\"wid\":\"b67da9176e3d1062f9dfd6a8ebfbbfbb\",\"descriptor\":\"USA KS Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kevin.miranda3@concentrix.com\"},\"first_name\":\"Miranda Orellana, Kevin Alexander\"},\"categories\":[{\"descriptor\":\"CF Cloud Engineering\"}],\"recruiters\":[{\"id\":\"103452836\",\"wid\":\"85eecd5ab265103ba88bbb30968d0000\",\"descriptor\":\"Kevin Miranda Orellana (103452836)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0372\",\"descriptor\":\"Sr. Cloud & Collaboration Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372098\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Secure-AI-Consultant_R1722229\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Secure-AI-Consultant_R1722229\/apply\",\"job_requisition_id\":\"R1722229\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"a8f2c01044fc10191d4e1378ccc90000\",\"descriptor\":\"W0ZYP5 Microsoft: Unified Customer As\",\"reference_id\":\"W0ZYP5\",\"custom_reference_id\":\"W0ZYP5\",\"company_reference_id\":null},{\"wid\":\"267369b699511018f8f1455cbfd40000\",\"descriptor\":\"25179 - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\",\"long_description\":\"<p>Do you enjoy programming but also like being accountable for the quality of the applications you deliver? <b>Concentrix Catalyst<\/b> is an award\u2011winning digital services company and Apple Mobility Partner, focused on improving people\u2019s lives through technology.<\/p><p>We are continuing to grow our engineering capability and are looking to add a <b>Mobile QA Automation Engineer<\/b> to our distributed product teams supporting projects across multiple regions. If you are passionate about building high\u2011quality mobile experiences that people love to use, we would love to hear from you.<\/p><p><\/p><p><b>About the role<\/b><\/p><p>As a Mobile QA Automation Engineer, you will work closely with engineers, product managers and designers across the UK, Ireland, the US, Poland and Latin America. You will take ownership of quality throughout the full software development lifecycle, from sprint planning through to release.<\/p><p>This is an ongoing recruitment opportunity, reflecting our continued growth and the recurring need for expertise in mobile quality engineering.<\/p><p><\/p><p><b>What you will do<\/b><\/p><ul><li>Contribute to quality from the earliest stages of development, including sprint planning and backlog refinement<\/li><li>Design, write and execute automated and manual test cases based on user stories and acceptance criteria<\/li><li>Develop and maintain automated mobile tests using <b>XCUITest, Espresso and\/or Detox<\/b><\/li><li>Perform end\u2011to\u2011end testing across iOS and Android applications<\/li><li>Collaborate with engineers globally to write clear, maintainable acceptance tests in a BDD style<\/li><li>Analyse complex systems and define effective testing strategies<\/li><li>Work closely with development and test engineering teams through peer reviews, pair programming and shared quality practices<\/li><li>Support delivery of high\u2011quality solutions across industries such as consumer finance and retail<\/li><\/ul><p><\/p><p><b>Required experience and skills<\/b><\/p><ul><li>Programming experience in <b>Swift, Kotlin or JavaScript<\/b><\/li><li>Strong experience designing and developing <b>automated tests<\/b><\/li><li>Hands\u2011on experience with at least one of the following:<ul><li>Detox for React Native UI testing<\/li><li>XCUITest (Swift)<\/li><li>Espresso (Kotlin)<\/li><\/ul><\/li><li>Experience executing tests using <b>Xcode and\/or Android Studio<\/b><\/li><li>Understanding of <b>RESTful APIs (XML\/JSON)<\/b> and associated tools such as Charles Proxy or Fiddler<\/li><li>Experience with test planning and writing structured test cases<\/li><li>Familiarity with CI\/CD toolchains such as <b>Bitrise, Fastlane or TestFlight<\/b><\/li><li>Experience working with <b>Jira<\/b> in an Agile delivery environment<\/li><\/ul><ul><li>Experience working in <b>cross\u2011functional, distributed teams <\/b>(Desired)<\/li><\/ul><p><\/p><p><b>What we offer<\/b><\/p><p><b>Empowerment<\/b><\/p><p>You\u2019ll have autonomy within a supportive team that values ownership and quality. Teams collaborate to agree working hours, providing flexibility around when and how work is completed.<\/p><p><\/p><p><b>Quality focus<\/b><\/p><p>You will contribute to software design discussions, review code and test strategies, and help ensure quality through automation, reviews and collaborative engineering practices.<\/p><p><\/p><p><b>Collaboration &amp; learning<\/b><\/p><p>You will work in multi\u2011disciplinary teams with experienced designers, engineers and testers, providing opportunities to learn, challenge ideas and grow professionally.<\/p><p><\/p><p><b>Stability with opportunity<\/b><\/p><p>You\u2019ll be part of a well\u2011established global business while contributing to growing product teams delivering meaningful, real\u2011world digital solutions.<\/p><p><\/p><p><b>Inclusion &amp; equal opportunities<\/b><\/p><p>Concentrix Catalyst is an <b>equal opportunity employer<\/b>. We welcome applications from all suitably qualified individuals regardless of age, disability, gender identity or expression, marital status, race, religion or belief, sex, sexual orientation, or any other characteristic protected by law in the UK or Ireland.<\/p><p>Applicants must have the <b>legal right to work<\/b> in the country where they are applying. 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This position requires attaining and maintaining certification in the Trainer Certification Program (101\/102), provides mentoring to Program Ready Trainers, curriculum review and modification as needed, and evaluation of training programs using various feedback methods.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><ul><li>Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Utilize effective presentation and facilitation skills including creative training techniques and adult\/accelerated learning techniques using a variety of training delivery modalities in a classroom environment\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Accountable for achieving individual training performance metrics\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients<\/li><li>May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aids<\/li><li>Measure the effectiveness of training programs using various feedback methods \u2013 focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation\u00a0<\/li><li>Recommend curriculum modifications to Training Manager\/Supervisor on the basis of internal customer feedback and\/or Training Needs Analysis\u00a0<\/li><li>Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with two to four years of relevant experience preferred\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Strong communication skills, both written and verbal\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Proficient in\u00a0 Microsoft Office\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0<\/li><li>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable<\/li><li>Self-starter, sense of urgency, and works well under pressure\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Strong attention to detail\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Sense of professionalism and ability to develop good relationships\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><p>Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills<\/p><p>Analyzes possible solutions using standard procedures and principles<\/p><p>Builds knowledge of the organization, processes and customers Solves a range of straightforward problems<\/p><p>Receives a moderate level of guidance and direction<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1724718\",\"location\":\"Queretaro City, Quer\u00e9taro\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-04-29T05:24:24.627+08:00\",\"created_at\":\"2026-04-25T00:05:00.334+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzg2MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Queretaro-City---Blvd-Bernardo-Quintana-no-302-int-2-Centro-Sur\/Trainer-QA-Guess_R1724718-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"organization_reference_id\":\"MCNMX\"},\"location\":{\"city\":\"Queretaro City\",\"state\":\"Quer\u00e9taro\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"76140\",\"primary_location\":{\"id\":\"MX-QUE-BERNA-01\",\"wid\":\"8845dcaeacef1036fb10c2caaf160000\",\"descriptor\":\"MEX Queretaro City - 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Access to training and development programs.<\/p><\/li><li><p>Opportunities for career advancement.<\/p><\/li><li><p>Leadership development initiatives.<\/p><\/li><li><p>Referral bonus when recommending a friend who joins Concentrix.<\/p><\/li><li><p>Diverse and inclusive workplace culture.<\/p><\/li><li><p>Recognition programs to celebrate employee achievements.<\/p><\/li><li><p>Opportunities to participate in volunteer and community service projects.<\/p><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"981\",\"campaign_id\":\"17844\",\"campaign_title\":\"Trainer II R1725397\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Trainer\",\"street\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\",\"address\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\",\"city\":\"Ho Chi Minh\",\"state\":\"An Giang\",\"postal_code\":\"70000\",\"region\":null,\"country\":\"Viet Nam\",\"short_description\":\"Are you passionate about empowering sales teams and enhancing their performance? 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You'll operate with a degree of independent judgment, collaborating with internal and external partners to ensure our teams are always at their best.\",\"long_description\":\"<p><\/p><p><b>Working hours<\/b>: Mon -Fri | 9AM - 6PM (Office Hours base on the region\/country be assigned)<\/p><p><b>Address<\/b>: OfficeHaus, OFH Building, 32 Tan Thang Street, Son Ky, Tan Son Nhi Ward, HCMC<\/p><p><\/p><p><b>You Will:<\/b><\/p><ul><li>Deliver Core Training: You&#39;ll ensure new employees receive comprehensive, client-specific onboarding and ongoing training, strengthening their job-specific knowledge and skills.<\/li><li>Coach for Performance: You&#39;ll provide employees with skills-based, client-specific coaching and training to help them achieve operating plan targets, sales goals, and high customer satisfaction.<\/li><li>Program Delivery &amp; Partnership: You&#39;ll partner with internal and external stakeholders to deliver effective training and development programs designed to enhance client-specific sales knowledge and skills across our sales motions.<\/li><li>Analyze &amp; Optimize: You&#39;ll analyze data, performance, and customer experience trends to inform the implementation of strategic sales plays and best practices within client territories.<\/li><li>Ensure Quality: You&#39;ll oversee, measure, and validate the delivery and quality of training provided.<\/li><li>Track Effectiveness: You&#39;ll track the effectiveness of training interventions using various assessment tools.<\/li><li>Process Improvement: You&#39;ll collaborate with internal and external stakeholders to optimize sales processes and systems, aiming for a superior customer experience.<\/li><li>Foster Relationships: You&#39;ll maintain high-level communication with internal stakeholders to nurture strategic client relationships.<\/li><li>Maintain Expertise: You&#39;ll maintain a high level of knowledge and understanding about the client, customer interaction, and the evolving business environment for effective training delivery.<\/li><li>Cultivate Learning: You&#39;ll help foster a culture of continuous learning where individuals take responsibility for their own development, competence, and performance.<\/li><\/ul><p><\/p><p><b>You Have:<\/b><\/p><ul><li>A Bachelor\u2019s degree or equivalent experience is preferred.<\/li><li>2&#43; years of experience in Training, or\/and Sales capacity (experience in IT\/SaaS is preferred).<\/li><li>You are a subject matter expert and a proven leader within your peer group. 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Strong technical skills in MSOffice.<\/li><li>An interest in learning how artificial intelligence (AI) can be used to improve sales support processes, or prior experience with AI tools.<\/li><li>Proven ability to prioritize concurrent projects and demonstrate strong project management skills.<\/li><li>The ability to effectively communicate and demonstrate various strategies, platforms, and skills to varied audiences.<\/li><li>A strong sales background is essential, providing you with the mindset and energy to sell ideas, engage people, and train confidently.<\/li><\/ul>\",\"ats_external_id\":\"R1725397\",\"location\":\"Ho Chi Minh, An Giang\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:24.519+08:00\",\"created_at\":\"2026-04-24T20:04:12.230+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzg0NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Sales-Trainer_R1725397\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Ho Chi Minh\",\"state\":\"An Giang\",\"country\":{\"wid\":\"db69e8c8446c11de98360015c5e6daf6\",\"iso2\":\"VN\",\"iso3\":\"VNM\",\"descriptor\":\"Vietnam\",\"iso_numeric\":\"704\"},\"postal_code\":\"70000\",\"primary_location\":{\"id\":\"VN-HOC-QUANG-03\",\"wid\":\"740544c0a47f0112a324b9901f11e668\",\"descriptor\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"shannonmichael.foo@concentrix.com\"},\"first_name\":\"Foo, Shannon Michael\"},\"categories\":[{\"descriptor\":\"CF Training\"}],\"recruiters\":[{\"id\":\"020871\",\"wid\":\"add864161de610053ca02675a7470000\",\"descriptor\":\"Tiffany Wong (020871)\"},{\"id\":\"103133342\",\"wid\":\"77196a624eee1017036b0fe7d3010000\",\"descriptor\":\"Shannon Michael Foo (103133342)\"},{\"id\":\"102366668\",\"wid\":\"796c55be191f102309095b2577610000\",\"descriptor\":\"Tuan Nguyen (102366668)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1655\",\"descriptor\":\"Trainer II\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370152\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Sales-Trainer_R1725397\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Sales-Trainer_R1725397\/apply\",\"job_requisition_id\":\"R1725397\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"congthanh.nguyen@concentrix.com\"},\"first_name\":\"Nguyen Cong Thanh (102287817)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1725397\",\"wid\":\"38e40b54dfec1001e58a706f4dff0000\",\"descriptor\":\"Sales Trainer\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"590\",\"campaign_id\":\"32331\",\"campaign_title\":\"Advisor II, B2B Sales R1725383\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate Sales Development (Korean & English Speaker)\",\"street\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\",\"address\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\",\"city\":\"Ho Chi Minh\",\"state\":\"An Giang\",\"postal_code\":\"70000\",\"region\":null,\"country\":\"Viet Nam\",\"short_description\":\"As a Renewal Sales Specialist, you will be responsible for driving revenue retention and growth within an assigned territory through contract renewals, service sales, and upsell opportunities. You will engage customers strategically to demonstrate the value of moderately complex products and services while delivering a strong, customer service\u2013led sales experience.\",\"long_description\":\"<p><b>Key Responsibilities<\/b><\/p><ul><li><p>Manage a dedicated territory and collaborate closely with your team to achieve revenue-based quotas through renewals, services, and upsell opportunities.<\/p><\/li><li><p>Execute end-to-end renewal sales motions, including quotation preparation, pricing discussions, contract negotiation, and renewals.<\/p><\/li><li><p>Prepare, present, and follow up on quotations, ensuring alignment with customer needs and company guidelines.<\/p><\/li><li><p>Proactively negotiate renewal terms to maximize retention and revenue while maintaining long-term customer relationships.<\/p><\/li><li><p>Build and maintain strong customer relationships through high-volume outbound engagement via phone and email.<\/p><\/li><li><p>Develop strong product and technical knowledge to effectively assess customer requirements and articulate value.<\/p><\/li><li><p>Identify and resolve customer concerns, objections, or roadblocks that may impact satisfaction, product usage, or renewal outcomes.<\/p><\/li><li><p>Manage competitive pressures effectively to retain customers and support account expansion.<\/p><\/li><li><p>Provide accurate weekly, monthly, and quarterly sales forecasts.<\/p><\/li><li><p>Maintain accurate and up-to-date records in CRM systems (e.g., Salesforce or equivalent).<\/p><\/li><li><p>Collaborate closely with team members and management to ensure a professional and consistent customer experience.<\/p><\/li><li><p>Leverage technology, data, and AI-powered tools to optimize sales workflows and outcomes.<\/p><\/li><li><p>Report directly to a Sales Manager and contribute to overall team performance.<\/p><\/li><\/ul><p><\/p><p><\/p><p><b>Required Qualifications<\/b><\/p><ul><li><p>Min 2 years of experience in renewal sales, supported by strong end-to-end sales exposure.<\/p><\/li><li><p>Demonstrated success in achieving renewal, retention, or revenue-based targets.<\/p><\/li><li><p>Experience handling quotations and customer negotiations.<\/p><\/li><li><p>Strong communication and relationship-building skills in a fast-paced, high-volume environment.<\/p><\/li><li><p>Comfortable with outbound customer engagement.<\/p><\/li><li><p>Strong problem-solving skills with a customer-first mindset.<\/p><\/li><li><p>High emotional intelligence, including empathy and self-awareness.<\/p><\/li><li><p>Ability to quickly learn new products, systems, and sales technologies.<\/p><\/li><li><p>Excellent verbal and written communication skills.<\/p><\/li><li><p>Proficiency in Microsoft Office applications.<\/p><\/li><li><p>Strong organizational and multitasking abilities.<\/p><\/li><\/ul><ul><li><p>Experience in IT \/ SaaS \/ Cybersecurity is a strong plus.<\/p><\/li><li><p>Experience working in a high-volume calling environment.<\/p><\/li><li><p>Hands-on experience using Salesforce.com or a similar CRM system.<\/p><\/li><\/ul><p><\/p><h3>Language Requirement: English &amp; Korean (min TOPIK 5)<\/h3>\",\"ats_external_id\":\"R1725383\",\"location\":\"Ho Chi Minh, An Giang\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:25:42.115+08:00\",\"created_at\":\"2026-04-24T20:03:50.684+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjMzMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Associate-Sales-Development--Korean---English-Speaker-_R1725383\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Ho Chi Minh\",\"state\":\"An Giang\",\"country\":{\"wid\":\"db69e8c8446c11de98360015c5e6daf6\",\"iso2\":\"VN\",\"iso3\":\"VNM\",\"descriptor\":\"Vietnam\",\"iso_numeric\":\"704\"},\"postal_code\":\"70000\",\"primary_location\":{\"id\":\"VN-HOC-QUANG-03\",\"wid\":\"740544c0a47f0112a324b9901f11e668\",\"descriptor\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\"}},\"languages\":[\"Korean\"],\"recruiter\":{\"email\":{\"address\":\"anhtuan.nguyen1@concentrix.com\"},\"first_name\":\"Tuan, Nguyen\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"020871\",\"wid\":\"add864161de610053ca02675a7470000\",\"descriptor\":\"Tiffany Wong (020871)\"},{\"id\":\"102366668\",\"wid\":\"796c55be191f102309095b2577610000\",\"descriptor\":\"Tuan Nguyen (102366668)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370098\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Associate-Sales-Development--Korean---English-Speaker-_R1725383\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Associate-Sales-Development--Korean---English-Speaker-_R1725383\/apply\",\"job_requisition_id\":\"R1725383\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"congthanh.nguyen@concentrix.com\"},\"first_name\":\"Nguyen Cong Thanh (102287817)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1725383\",\"wid\":\"fca5e7d285f61001e4831cec6dc30000\",\"descriptor\":\"Associate Sales Development (Korean & English Speaker)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b>Benefits:<\/b><\/p><ul><li><p>SHUI (full base gross contribute)<\/p><\/li><li><p>14 Annual Leave Days.<\/p><\/li><li><p>Wellness programs and initiatives.<\/p><\/li><li><p>Competitive compensation with additional benefits depending on the role. Access to training and development programs.<\/p><\/li><li><p>Opportunities for career advancement.<\/p><\/li><li><p>Leadership development initiatives.<\/p><\/li><li><p>Referral bonus when recommending a friend who joins Concentrix.<\/p><\/li><li><p>Diverse and inclusive workplace culture.<\/p><\/li><li><p>Recognition programs to celebrate employee achievements.<\/p><\/li><li><p>Opportunities to participate in volunteer and community service projects.<\/p><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"591\",\"campaign_id\":\"32330\",\"campaign_title\":\"Advisor II, B2B Sales R1725379\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate Sales Development (Bahasa Malaysia& English Speaker)\",\"street\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\",\"address\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\",\"city\":\"Ho Chi Minh\",\"state\":\"An Giang\",\"postal_code\":\"70000\",\"region\":null,\"country\":\"Viet Nam\",\"short_description\":\"As a Renewal Sales Specialist, you will be responsible for driving revenue retention and growth within an assigned territory through contract renewals, service sales, and upsell opportunities. You will engage customers strategically to demonstrate the value of moderately complex products and services while delivering a strong, customer service\u2013led sales experience.\",\"long_description\":\"<p><b>Key Responsibilities<\/b><\/p><ul><li><p>Manage a dedicated territory and collaborate closely with your team to achieve revenue-based quotas through renewals, services, and upsell opportunities.<\/p><\/li><li><p>Execute end-to-end renewal sales motions, including quotation preparation, pricing discussions, contract negotiation, and renewals.<\/p><\/li><li><p>Prepare, present, and follow up on quotations, ensuring alignment with customer needs and company guidelines.<\/p><\/li><li><p>Proactively negotiate renewal terms to maximize retention and revenue while maintaining long-term customer relationships.<\/p><\/li><li><p>Build and maintain strong customer relationships through high-volume outbound engagement via phone and email.<\/p><\/li><li><p>Develop strong product and technical knowledge to effectively assess customer requirements and articulate value.<\/p><\/li><li><p>Identify and resolve customer concerns, objections, or roadblocks that may impact satisfaction, product usage, or renewal outcomes.<\/p><\/li><li><p>Manage competitive pressures effectively to retain customers and support account expansion.<\/p><\/li><li><p>Provide accurate weekly, monthly, and quarterly sales forecasts.<\/p><\/li><li><p>Maintain accurate and up-to-date records in CRM systems (e.g., Salesforce or equivalent).<\/p><\/li><li><p>Collaborate closely with team members and management to ensure a professional and consistent customer experience.<\/p><\/li><li><p>Leverage technology, data, and AI-powered tools to optimize sales workflows and outcomes.<\/p><\/li><li><p>Report directly to a Sales Manager and contribute to overall team performance.<\/p><\/li><\/ul><p><\/p><p><\/p><p><b>Required Qualifications<\/b><\/p><ul><li><p>Min 2 years of experience in renewal sales, supported by strong end-to-end sales exposure.<\/p><\/li><li><p>Demonstrated success in achieving renewal, retention, or revenue-based targets.<\/p><\/li><li><p>Experience handling quotations and customer negotiations.<\/p><\/li><li><p>Strong communication and relationship-building skills in a fast-paced, high-volume environment.<\/p><\/li><li><p>Comfortable with outbound customer engagement.<\/p><\/li><li><p>Strong problem-solving skills with a customer-first mindset.<\/p><\/li><li><p>High emotional intelligence, including empathy and self-awareness.<\/p><\/li><li><p>Ability to quickly learn new products, systems, and sales technologies.<\/p><\/li><li><p>Excellent verbal and written communication skills.<\/p><\/li><li><p>Proficiency in Microsoft Office applications.<\/p><\/li><li><p>Strong organizational and multitasking abilities.<\/p><\/li><\/ul><ul><li><p>Experience in IT \/ SaaS \/ Cybersecurity is a strong plus.<\/p><\/li><li><p>Experience working in a high-volume calling environment.<\/p><\/li><li><p>Hands-on experience using Salesforce.com or a similar CRM system.<\/p><\/li><\/ul><p><\/p><h3>Language Requirement: English &amp; Bahasa Malaysia<\/h3>\",\"ats_external_id\":\"R1725379\",\"location\":\"Ho Chi Minh, An Giang\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:25:42.096+08:00\",\"created_at\":\"2026-04-24T20:03:50.411+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjMzMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Associate-Sales-Development--Bahasa-Malaysia--English-Speaker-_R1725379\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Ho Chi Minh\",\"state\":\"An Giang\",\"country\":{\"wid\":\"db69e8c8446c11de98360015c5e6daf6\",\"iso2\":\"VN\",\"iso3\":\"VNM\",\"descriptor\":\"Vietnam\",\"iso_numeric\":\"704\"},\"postal_code\":\"70000\",\"primary_location\":{\"id\":\"VN-HOC-QUANG-03\",\"wid\":\"740544c0a47f0112a324b9901f11e668\",\"descriptor\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\"}},\"languages\":[\"Malay\"],\"recruiter\":{\"email\":{\"address\":\"anhtuan.nguyen1@concentrix.com\"},\"first_name\":\"Tuan, Nguyen\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"020871\",\"wid\":\"add864161de610053ca02675a7470000\",\"descriptor\":\"Tiffany Wong (020871)\"},{\"id\":\"102366668\",\"wid\":\"796c55be191f102309095b2577610000\",\"descriptor\":\"Tuan Nguyen (102366668)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370096\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Associate-Sales-Development--Bahasa-Malaysia--English-Speaker-_R1725379\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Associate-Sales-Development--Bahasa-Malaysia--English-Speaker-_R1725379\/apply\",\"job_requisition_id\":\"R1725379\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"congthanh.nguyen@concentrix.com\"},\"first_name\":\"Nguyen Cong Thanh (102287817)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1725379\",\"wid\":\"c5d2c4d451011001e44bd105b8090000\",\"descriptor\":\"Associate Sales Development (Bahasa Malaysia& English Speaker)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b>Benefits:<\/b><\/p><ul><li><p>SHUI (full base gross contribute)<\/p><\/li><li><p>14 Annual Leave Days.<\/p><\/li><li><p>Wellness programs and initiatives.<\/p><\/li><li><p>Competitive compensation with additional benefits depending on the role. 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Access to training and development programs.<\/p><\/li><li><p>Opportunities for career advancement.<\/p><\/li><li><p>Leadership development initiatives.<\/p><\/li><li><p>Referral bonus when recommending a friend who joins Concentrix.<\/p><\/li><li><p>Diverse and inclusive workplace culture.<\/p><\/li><li><p>Recognition programs to celebrate employee achievements.<\/p><\/li><li><p>Opportunities to participate in volunteer and community service projects.<\/p><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"593\",\"campaign_id\":\"32328\",\"campaign_title\":\"Advisor II, B2B Sales R1725385\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate Sales Development (Japanese & English Speaker)\",\"street\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\",\"address\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\",\"city\":\"Ho Chi Minh\",\"state\":\"An Giang\",\"postal_code\":\"70000\",\"region\":null,\"country\":\"Viet Nam\",\"short_description\":\"As a Renewal Sales Specialist, you will be responsible for driving revenue retention and growth within an assigned territory through contract renewals, service sales, and upsell opportunities. 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Japanese (JLPT N2)<\/h3>\",\"ats_external_id\":\"R1725385\",\"location\":\"Ho Chi Minh, An Giang\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:25:42.059+08:00\",\"created_at\":\"2026-04-24T20:03:49.779+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjMyOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Associate-Sales-Development--Japanese---English-Speaker-_R1725385\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Ho Chi Minh\",\"state\":\"An Giang\",\"country\":{\"wid\":\"db69e8c8446c11de98360015c5e6daf6\",\"iso2\":\"VN\",\"iso3\":\"VNM\",\"descriptor\":\"Vietnam\",\"iso_numeric\":\"704\"},\"postal_code\":\"70000\",\"primary_location\":{\"id\":\"VN-HOC-QUANG-03\",\"wid\":\"740544c0a47f0112a324b9901f11e668\",\"descriptor\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\"}},\"languages\":[\"Japanese\"],\"recruiter\":{\"email\":{\"address\":\"anhtuan.nguyen1@concentrix.com\"},\"first_name\":\"Tuan, Nguyen\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"020871\",\"wid\":\"add864161de610053ca02675a7470000\",\"descriptor\":\"Tiffany Wong (020871)\"},{\"id\":\"102366668\",\"wid\":\"796c55be191f102309095b2577610000\",\"descriptor\":\"Tuan Nguyen (102366668)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370125\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Associate-Sales-Development--Japanese---English-Speaker-_R1725385\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Associate-Sales-Development--Japanese---English-Speaker-_R1725385\/apply\",\"job_requisition_id\":\"R1725385\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"congthanh.nguyen@concentrix.com\"},\"first_name\":\"Nguyen Cong Thanh (102287817)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1725385\",\"wid\":\"53792cd426961001e551934742db0000\",\"descriptor\":\"Associate Sales Development (Japanese & English Speaker)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b>Benefits:<\/b><\/p><ul><li><p>SHUI (full base gross contribute)<\/p><\/li><li><p>14 Annual Leave Days.<\/p><\/li><li><p>Wellness programs and initiatives.<\/p><\/li><li><p>Competitive compensation with additional benefits depending on the role. 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We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. 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Access to training and development programs.<\/p><\/li><li><p>Opportunities for career advancement.<\/p><\/li><li><p>Leadership development initiatives.<\/p><\/li><li><p>Referral bonus when recommending a friend who joins Concentrix.<\/p><\/li><li><p>Diverse and inclusive workplace culture.<\/p><\/li><li><p>Recognition programs to celebrate employee achievements.<\/p><\/li><li><p>Opportunities to participate in volunteer and community service projects.<\/p><\/li><\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1613\",\"campaign_id\":\"418\",\"campaign_title\":\"Advisor II, Customer Service - Bilingual R1725407\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (French-speaking) - Fashion Industry LE02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Customer Service Representative in Barcelona (On-site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the Fashion industry.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p><\/p><p>As a <b>Customer Service Representative<\/b> on our team, you will:\u00a0\u00a0<\/p><p><\/p><p>- Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users\u2019 demands.\u00a0<br \/>- Log call details onto call management systems and provide response and resolution within SLA\u00a0<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers\u00a0<br \/>- Escalate potential service issues initially with Mentor.\u00a0\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0<\/p><p><\/p><p>- Are bilingual or proficient in French plus advanced English<br \/>- Have working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration\u00a0<br \/>- Have good disposition to work in a customer service environment\u00a0<br \/>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 needs\u00a0<br \/>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u00a0\u00a0<\/p><p><\/p><p>- Full-time 39 hours\/week temporary contract: Monday to Friday 9:00 to 18:<br \/>- Salary 19 623 euros gross\/year &#43; up to 2.500 euros gross\/year in bonus \u00a0<br \/>- Great location in Barcelona \u00a0<br \/>- Bring-a-friend (referral) bonus opportunities \u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses \u00a0<br \/>\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Levis - WHSBTSPAIN79\",\"reference_id\":\"WHSBTSPAIN79\",\"custom_reference_id\":\"WHSBTSPAIN79\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"gabriela.dudek@concentrix.com\"},\"first_name\":\"Gabriela Anna Dudek (102541030)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1725407\",\"wid\":\"d8668bdbecfb1001e64b6684bf900000\",\"descriptor\":\"Customer Service Representative (French-speaking) - Fashion Industry LE02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1614\",\"campaign_id\":\"417\",\"campaign_title\":\"Advisor II, Customer Service - Bilingual R1725413\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (German-speaking) - Fashion Industry LE02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<div><div>Job Description<\/div><\/div><div><div><div><div><div><div><div><div><div><p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Customer Service Representative in Barcelona (On-site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the Fashion industry.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p><\/p><p>As a <b>Customer Service Representative<\/b> on our team, you will:\u00a0\u00a0<\/p><p><\/p><p>- Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users\u2019 demands.\u00a0<br \/>- Log call details onto call management systems and provide response and resolution within SLA\u00a0<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers\u00a0<br \/>- Escalate potential service issues initially with Mentor.\u00a0\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0<\/p><p><\/p><p>- Are bilingual or proficient in German plus advanced English<br \/>- Have working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration\u00a0<br \/>- Have good disposition to work in a customer service environment\u00a0<br \/>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 needs\u00a0<br \/>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u00a0\u00a0<\/p><p><\/p><p>- Full-time 39 hours\/week temporary contract: Monday to Friday 9:00 to 18:<br \/>- Salary 19 623 euros gross\/year &#43; up to 2.500 euros gross\/year in bonus \u00a0<br \/>- Great location in Barcelona \u00a0<br \/>- Bring-a-friend (referral) bonus opportunities \u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses \u00a0<br \/>\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><p><span>R1725413<\/span><\/p><p><\/p>\",\"ats_external_id\":\"R1725413\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-05T12:20:43.492+02:00\",\"created_at\":\"2026-04-24T16:06:01.187+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTc?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTc\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Bilingual R1725343\",\"campaign_type\":\"job_application\",\"job_title\":\"Costumer Service Representative (English-speaking) - On-site LE02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Costumer Service Representative (English-speaking) - On-site LE02\",\"long_description\":\"<div><p><b><span>Experience the power of a game-changing career\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Want<\/span><span><span>\u00a0<\/span>to be part of an innovative and growing team?<span>\u00a0<\/span><\/span><span>We\u2019re<\/span><span><span>\u00a0<\/span>a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><span><span>If<span>\u00a0<\/span><\/span><span>you\u2019re<\/span><span><span>\u00a0<\/span>looking to grow and be inspired, as a<span>\u00a0<\/span><\/span><\/span><b><span>Customer Service Representative in Barcelona (on-site)<\/span><\/b><span><span>, you will be part of our team of<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>who are powering the brands of the future in the<span>\u00a0<\/span><\/span><span>Fashion<span>\u00a0<\/span><\/span><span>industry.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>Career growth and personal development\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>This is<span>\u00a0<\/span><\/span><span>a great opportunity<\/span><span><span>\u00a0<\/span>to experience the power of<span>\u00a0<\/span><\/span><span>what\u2019s<\/span><span><span>\u00a0<\/span>next and develop \u201cfriends for life\u201d at the same time.<span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>give you all the training,<span>\u00a0<\/span><\/span><span>cutting-edge<\/span><span><span>\u00a0<\/span>technologies, and the continuing support<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>need to succeed.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>What you will do in this role\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In everything we do, we believe in doing right by and for people \u2013 our clients,<span>\u00a0<\/span><\/span><span>their<\/span><span><span>\u00a0<\/span>customers, our people, our community, and our planet.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><span><span>As a<span>\u00a0<\/span><\/span><\/span><b><span>Customer Service Representative<\/span><\/b><span><span><span>\u00a0<\/span>on our team, you will:\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users\u2019 demands.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Log call details onto call management systems and provide response and resolution within SLA<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Maintain<\/span><span><span>\u00a0<\/span>service and product knowledge and<span>\u00a0<\/span><\/span><span>expertise<\/span><span><span>\u00a0<\/span>associated with applications specific to individual customers<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Escalate potential service issues initially with Mentor.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>Your qualifications\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We embrace our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>Concentrix is a great match if you:\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Are bilingual or proficient in <\/span><span>English<\/span><\/span><br \/><span><span>- Have working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have g<\/span><span>ood disposition to work in a customer service environment<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have c<\/span><span>ustomer care skills \u2013 ability to listen to and understand the customers\u2019 need<\/span><span>s<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Can<\/span><span><span>\u00a0<\/span>take ownership of, and progress calls to resolution or to escalate call to resolution<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Don\u2019t<\/span><span><span>\u00a0<\/span>meet every requirement? No worries.<span>\u00a0<\/span><\/span><span>We\u2019re<\/span><span><span>\u00a0<\/span>dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you<span>\u00a0<\/span><\/span><span>don\u2019t<\/span><span><span>\u00a0<\/span>check every box, we still encourage you to apply.<span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>do our best to match you with the right job, whether<span>\u00a0<\/span><\/span><span>it\u2019s<\/span><span><span>\u00a0<\/span>this one or another role.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<span>\u00a0<\/span><\/span><span>That\u2019s<\/span><span><span>\u00a0<\/span>why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In this role, we offer benefits that help support your unique lifestyle:\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Full-time 39 hours\/week<\/span><span>: <\/span>Monday - Thursday 09h - 18h, Friday 09h - 17h<\/span><br \/><span><span>- Salary <\/span>19.623,94<span> euros gross\/year &#43; up to <\/span>1.200<span> euros gross\/year in bonus<span>\u00a0<\/span>\u00a0<\/span><\/span><br \/><span><span>- Great location in Barcelona<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Bring-a-friend (referral) bonus opportunities<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Full paid training on the company and the project you&#39;ll be working on<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Career development programs, specialized courses<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Experience the best version of you!\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>At Concentrix, we invest in our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Concentrix is an equal opportunity employer\u00a0<\/span><\/i><span>\u00a0<\/span><\/p><\/div><div><p><i><span>We&#39;re<\/span><span><span>\u00a0<\/span>proudly<span>\u00a0<\/span><\/span><span>united as one<\/span><span><span>\u00a0<\/span>team, one company, globally.<span>\u00a0<\/span><\/span><span>We&#39;re<\/span><span><span>\u00a0<\/span>committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Siamo un leader globale nella tecnologia e nei servizi che supporta i brand del futuro. Aiutiamo marchi conosciuti &mdash; quelli che utilizzi ogni giorno &mdash; a migliorare il loro business grazie a tecnologie e soluzioni integrate, in oltre 70 paesi. E siamo orgogliosi di essere riconosciuti, anno dopo anno, con premi come \\\"World's Best Workplaces\\\", &ldquo;Best Companies for Career Growth&rdquo; e &ldquo;Best Company Culture&rdquo;.<\/p>\\n<p>Se stai cercando di crescere e lasciarti ispirare, come <strong>Addetto al servizio clienti a Lisbona, Portogallo (On-Site)<\/strong>, fornirai assistenza clienti e supporto tecnico per dispositivi medici, garantendo una gestione accurata degli ordini e un supporto empatico ai clienti nei mercati europei.<\/p>\\n<p><strong>Crescita professionale e sviluppo personale<br \/><\/strong>Ti forniremo tutta la formazione, le tecnologie all&rsquo;avanguardia e il supporto continuo di cui hai bisogno per avere successo. In Concentrix esiste un reale potenziale di crescita professionale e personale. Circa l&rsquo;80% dei nostri manager e leader &egrave; stato promosso internamente! Per questo offriamo una gamma di<strong> programmi GRATUITI di apprendimento e sviluppo della leadership<\/strong> pensati per aiutarti a costruire la carriera che hai sempre desiderato.<\/p>\\n<p><strong>Cosa farai in questo ruolo<\/strong><\/p>\\n<p>Come Addetto al servizio clienti, ti occuperai di:<\/p>\\n<ul>\\n<li>Rispondere alle richieste dei clienti in entrata, documentando tutte le informazioni rilevanti nei casi<\/li>\\n<li>Garantire un&rsquo;elevata soddisfazione del cliente supportando gli utenti su pre-vendita, richieste generali e supporto tecnico tramite diversi canali (assegnati)<\/li>\\n<li>Fornire risposte adeguate oppure escalare le richieste ai livelli di supporto superiori, secondo le procedure definite<\/li>\\n<li>Collaborare con altri tecnici per risolvere o chiudere correttamente i ticket di assistenza<\/li>\\n<\/ul>\\n<p><strong>Le tue qualifiche<br \/><\/strong>Concentrix &egrave; il posto giusto per te se:<\/p>\\n<ul>\\n<li>Hai un alto livello di italiano (scritto e parlato) e un buon livello di inglese (B2)<\/li>\\n<li>Possiedi eccellenti capacit&agrave; di comunicazione scritta e orale, con la capacit&agrave; di semplificare concetti tecnici per utenti non tecnici<\/li>\\n<li>Dimostri pazienza nella comunicazione e nella risoluzione dei problemi<\/li>\\n<li>Ti tieni aggiornato\/a sulle ultime tendenze IT e tecnologiche<\/li>\\n<li>Sei proattivo\/a, motivato\/a e lavori bene in team<\/li>\\n<\/ul>\\n<p>Se ritieni di non soddisfare tutti i requisiti, ti invitiamo comunque a candidarti. Faremo del nostro meglio per trovarti il lavoro pi&ugrave; adatto a te, che si tratti di questo o di un altro ruolo.<\/p>\\n<p><strong>Cosa offriamo<\/strong><\/p>\\n<p>In questo ruolo offriamo benefici che supportano il tuo stile di vita:<\/p>\\n<ul>\\n<li>Retribuzione competitiva (fisso + bonus)<\/li>\\n<li>Posizione centrale a Lisbona, Portogallo<\/li>\\n<li>Bonus per il programma &ldquo;porta un amico&rdquo; (referral)<\/li>\\n<li>Formazione completa e retribuita sull&rsquo;azienda e sul progetto<\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Scopri la migliore versione di te!<\/strong><\/p>\\n<p>Se pensi che questa sia la prossima tappa perfetta del tuo percorso professionale, vogliamo conoscerti. Candidati oggi stesso e scopri perch&eacute; oltre <strong>440k+ game-changers<\/strong> in tutto il mondo considerano Concentrix il loro datore di lavoro preferito.<\/p>\\n<p><strong>Concentrix &egrave; un datore di lavoro che promuove le pari opportunit&agrave;<br \/><\/strong>Siamo orgogliosi di essere un&rsquo;unica squadra, un&rsquo;unica azienda a livello globale. Ci impegniamo a garantire pari opportunit&agrave; a tutti i candidati e un ambiente di lavoro privo di discriminazioni e molestie. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, sui requisiti del ruolo e sulle qualifiche professionali, senza distinzione di razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, origine etnica, situazione familiare, origine nazionale, disabilit&agrave; o qualsiasi altra categoria protetta dalle leggi nazionali applicabili.<\/p>\\n<p><strong>Idoneit&agrave; al lavoro<\/strong><\/p>\\n<p>In conformit&agrave; con la legge portoghese, saranno presi in considerazione solo i candidati <strong>legalmente autorizzati a lavorare in Portogallo.<\/strong><\/p>\",\"ats_external_id\":\"3898876021\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T11:10:41.767+01:00\",\"created_at\":\"2026-04-24T12:52:40.999+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1776\",\"campaign_id\":\"370\",\"campaign_title\":\"Electrolux \/ Italian \/ BM \/ Lisbon \/ ad in italian\",\"campaign_type\":\"job_application\",\"job_title\":\"Addetto al servizio clienti (di lingua italiana) \u2013 Elettrodomestici\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Scopri il potere di una carriera che fa la differenza\",\"long_description\":\"<p>Stai cercando il tuo prossimo passo? Siamo un leader globale nella tecnologia e nei servizi che supporta i brand del futuro. Aiutiamo marchi conosciuti &mdash; quelli che utilizzi ogni giorno &mdash; a migliorare il loro business grazie a tecnologie e soluzioni integrate, in oltre 70 paesi. E siamo orgogliosi di essere riconosciuti, anno dopo anno, con premi come \\\"World's Best Workplaces\\\", &ldquo;Best Companies for Career Growth&rdquo; e &ldquo;Best Company Culture&rdquo;.<\/p>\\n<p>Se stai cercando di crescere e lasciarti ispirare, come <strong>Addetto al servizio clienti a Lisbona, Portogallo (On-Site)<\/strong>, fornirai assistenza clienti e supporto tecnico per dispositivi medici, garantendo una gestione accurata degli ordini e un supporto empatico ai clienti nei mercati europei.<\/p>\\n<p><strong>Crescita professionale e sviluppo personale<br \/><\/strong>Ti forniremo tutta la formazione, le tecnologie all&rsquo;avanguardia e il supporto continuo di cui hai bisogno per avere successo. In Concentrix esiste un reale potenziale di crescita professionale e personale. Circa l&rsquo;80% dei nostri manager e leader &egrave; stato promosso internamente! Per questo offriamo una gamma di<strong> programmi GRATUITI di apprendimento e sviluppo della leadership<\/strong> pensati per aiutarti a costruire la carriera che hai sempre desiderato.<\/p>\\n<p><strong>Cosa farai in questo ruolo<\/strong><\/p>\\n<p>Come Addetto al servizio clienti, ti occuperai di:<\/p>\\n<ul>\\n<li>Interagire con i clienti fornendo supporto e informazioni sui prodotti e servizi assicurativi Homeowners (Masterpiece Policy) tramite chiamate ed email in entrata<\/li>\\n<li>Analizzare le richieste, prendere decisioni appropriate e gestirle di conseguenza<\/li>\\n<li>Dimostrare capacit&agrave; di analisi e problem solving per risolvere le problematiche dei clienti<\/li>\\n<li>Contribuire al miglioramento continuo della soddisfazione del cliente<\/li>\\n<\/ul>\\n<p><strong>Le tue qualifiche<br \/><\/strong>Concentrix &egrave; il posto giusto per te se:<\/p>\\n<ul>\\n<li>Hai un alto livello di italiano (scritto e parlato) e un buon livello di inglese (B2)<\/li>\\n<li>Hai eccellenti capacit&agrave; di comunicazione scritta e orale, unite a empatia e spirito di squadra<\/li>\\n<li>Ti piace identificare i bisogni dei clienti e proporre soluzioni rapide ed efficaci<\/li>\\n<li>Sei proattivo\/a, orientato\/a ai risultati, motivato\/a e lavori bene in team<\/li>\\n<li>Una precedente esperienza nel servizio clienti &egrave; un plus<\/li>\\n<\/ul>\\n<p>Se ritieni di non soddisfare tutti i requisiti, ti invitiamo comunque a candidarti. Faremo del nostro meglio per trovarti il lavoro pi&ugrave; adatto a te, che si tratti di questo o di un altro ruolo.<\/p>\\n<p><strong>Cosa offriamo<\/strong><\/p>\\n<p>In questo ruolo offriamo benefici che supportano il tuo stile di vita:<\/p>\\n<ul>\\n<li>Retribuzione competitiva (fisso + bonus)<\/li>\\n<li>Posizione centrale a Lisbona, Portogallo<\/li>\\n<li>Bonus per il programma &ldquo;porta un amico&rdquo; (referral)<\/li>\\n<li>Formazione completa e retribuita sull&rsquo;azienda e sul progetto<\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Scopri la migliore versione di te!<\/strong><\/p>\\n<p>Se pensi che questa sia la prossima tappa perfetta del tuo percorso professionale, vogliamo conoscerti. Candidati oggi stesso e scopri perch&eacute; oltre <strong>440k+ game-changers<\/strong> in tutto il mondo considerano Concentrix il loro datore di lavoro preferito.<\/p>\\n<p><strong>Concentrix &egrave; un datore di lavoro che promuove le pari opportunit&agrave;<br \/><\/strong>Siamo orgogliosi di essere un&rsquo;unica squadra, un&rsquo;unica azienda a livello globale. Ci impegniamo a garantire pari opportunit&agrave; a tutti i candidati e un ambiente di lavoro privo di discriminazioni e molestie. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, sui requisiti del ruolo e sulle qualifiche professionali, senza distinzione di razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, origine etnica, situazione familiare, origine nazionale, disabilit&agrave; o qualsiasi altra categoria protetta dalle leggi nazionali applicabili.<\/p>\\n<p><strong>Idoneit&agrave; al lavoro<\/strong><\/p>\\n<p>In conformit&agrave; con la legge portoghese, saranno presi in considerazione solo i candidati <strong>legalmente autorizzati a lavorare in Portogallo.<\/strong><\/p>\",\"ats_external_id\":\"2623875996\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T12:12:32.948+01:00\",\"created_at\":\"2026-04-24T12:47:31.765+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1777\",\"campaign_id\":\"369\",\"campaign_title\":\"EasyJet Legal \/ Italian \/ BM \/ Lisbon \/ ad in italian\",\"campaign_type\":\"job_application\",\"job_title\":\"Consulente amministrativo ambito legale (lingua italiana) - Compagnia aerea\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Scopri il potere di una carriera che fa la differenza\",\"long_description\":\"<p>Stai cercando il tuo prossimo passo? Siamo un leader globale nella tecnologia e nei servizi che supporta i brand del futuro. Aiutiamo marchi conosciuti &mdash; quelli che utilizzi ogni giorno &mdash; a migliorare il loro business grazie a tecnologie e soluzioni integrate, in oltre 70 paesi. E siamo orgogliosi di essere riconosciuti, anno dopo anno, con premi come \\\"World's Best Workplaces\\\", &ldquo;Best Companies for Career Growth&rdquo; e &ldquo;Best Company Culture&rdquo;.<\/p>\\n<p>Se stai cercando di crescere e lasciarti ispirare, come <strong>Consulente amministrativo ambito legale a Lisbona, Portogallo (On-Site)<\/strong>, fornirai assistenza clienti e supporto tecnico per dispositivi medici, garantendo una gestione accurata degli ordini e un supporto empatico ai clienti nei mercati europei.<\/p>\\n<p><strong>Crescita professionale e sviluppo personale<br \/><\/strong>Ti forniremo tutta la formazione, le tecnologie all&rsquo;avanguardia e il supporto continuo di cui hai bisogno per avere successo. In Concentrix esiste un reale potenziale di crescita professionale e personale. Circa l&rsquo;80% dei nostri manager e leader &egrave; stato promosso internamente! Per questo offriamo una gamma di<strong> programmi GRATUITI di apprendimento e sviluppo della leadership<\/strong> pensati per aiutarti a costruire la carriera che hai sempre desiderato.<\/p>\\n<p><strong>Cosa farai in questo ruolo<\/strong><\/p>\\n<p>Come Consulente amministrativo ambito legale, ti occuperai di:<\/p>\\n<ul>\\n<li>Verificare che gli operatori di trasporto rispettino i diritti dei passeggeri<\/li>\\n<li>Comprendere la situazione specifica di ogni cliente e gestire il trattamento e il follow-up delle loro richieste legali<\/li>\\n<li>Gestire le pratiche legali collaborando con diversi interlocutori, tra cui avvocati, consulenti legali e autorit&agrave; nazionali competenti, per valutare correttamente la validit&agrave; dei reclami<strong> <\/strong><\/li>\\n<\/ul>\\n<p><strong>Le tue qualifiche<br \/><\/strong>Concentrix &egrave; il posto giusto per te se:<\/p>\\n<ul>\\n<li>Hai un livello eccellente di italiano (C2) e un buon livello di inglese (B2)<\/li>\\n<li>Una precedente esperienza nel servizio clienti &egrave; un plus<\/li>\\n<li>Hai ottime capacit&agrave; comunicative scritte e orali, con un approccio formale e diplomatico<\/li>\\n<li>Sei proattivo\/a, motivato\/a e lavori bene in team<\/li>\\n<\/ul>\\n<p>Se ritieni di non soddisfare tutti i requisiti, ti invitiamo comunque a candidarti. Faremo del nostro meglio per trovarti il lavoro pi&ugrave; adatto a te, che si tratti di questo o di un altro ruolo.<\/p>\\n<p><strong>Cosa offriamo<\/strong><\/p>\\n<p>In questo ruolo offriamo benefici che supportano il tuo stile di vita:<\/p>\\n<ul>\\n<li>Retribuzione competitiva (fisso + bonus)<\/li>\\n<li>Posizione centrale a Lisbona, Portogallo<\/li>\\n<li>Bonus per il programma &ldquo;porta un amico&rdquo; (referral)<\/li>\\n<li>Formazione completa e retribuita sull&rsquo;azienda e sul progetto<\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Scopri la migliore versione di te!<\/strong><\/p>\\n<p>Se pensi che questa sia la prossima tappa perfetta del tuo percorso professionale, vogliamo conoscerti. Candidati oggi stesso e scopri perch&eacute; oltre <strong>440k+ game-changers<\/strong> in tutto il mondo considerano Concentrix il loro datore di lavoro preferito.<\/p>\\n<p><strong>Concentrix &egrave; un datore di lavoro che promuove le pari opportunit&agrave;<br \/><\/strong>Siamo orgogliosi di essere un&rsquo;unica squadra, un&rsquo;unica azienda a livello globale. Ci impegniamo a garantire pari opportunit&agrave; a tutti i candidati e un ambiente di lavoro privo di discriminazioni e molestie. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, sui requisiti del ruolo e sulle qualifiche professionali, senza distinzione di razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, origine etnica, situazione familiare, origine nazionale, disabilit&agrave; o qualsiasi altra categoria protetta dalle leggi nazionali applicabili.<\/p>\\n<p><strong>Idoneit&agrave; al lavoro<\/strong><\/p>\\n<p>In conformit&agrave; con la legge portoghese, saranno presi in considerazione solo i candidati <strong>legalmente autorizzati a lavorare in Portogallo.<\/strong><\/p>\",\"ats_external_id\":\"3131258682\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T12:07:37.630+01:00\",\"created_at\":\"2026-04-24T12:43:36.707+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1778\",\"campaign_id\":\"368\",\"campaign_title\":\"Chubb \/ Italian \/ BM \/ Lisbon \/ ad in italian\",\"campaign_type\":\"job_application\",\"job_title\":\"Addetto al servizio clienti (di lingua italiana) - Compagnia assicurativa\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Scopri il potere di una carriera che fa la differenza\",\"long_description\":\"<p>Stai cercando il tuo prossimo passo? Siamo un leader globale nella tecnologia e nei servizi che supporta i brand del futuro. Aiutiamo marchi conosciuti &mdash; quelli che utilizzi ogni giorno &mdash; a migliorare il loro business grazie a tecnologie e soluzioni integrate, in oltre 70 paesi. E siamo orgogliosi di essere riconosciuti, anno dopo anno, con premi come \\\"World's Best Workplaces\\\", &ldquo;Best Companies for Career Growth&rdquo; e &ldquo;Best Company Culture&rdquo;.<\/p>\\n<p>Se stai cercando di crescere e lasciarti ispirare, come <strong>Addetto al servizio clienti a Lisbona, Portogallo (On-Site)<\/strong>, fornirai assistenza clienti e supporto tecnico per dispositivi medici, garantendo una gestione accurata degli ordini e un supporto empatico ai clienti nei mercati europei.<\/p>\\n<p><strong>Crescita professionale e sviluppo personale<br \/><\/strong>Ti forniremo tutta la formazione, le tecnologie all&rsquo;avanguardia e il supporto continuo di cui hai bisogno per avere successo. In Concentrix esiste un reale potenziale di crescita professionale e personale. Circa l&rsquo;80% dei nostri manager e leader &egrave; stato promosso internamente! Per questo offriamo una gamma di<strong> programmi GRATUITI di apprendimento e sviluppo della leadership<\/strong> pensati per aiutarti a costruire la carriera che hai sempre desiderato.<\/p>\\n<p><strong>Cosa farai in questo ruolo<\/strong><\/p>\\n<p>Come Addetto al servizio clienti, ti occuperai di:<\/p>\\n<ul>\\n<li>Gestire chiamate telefoniche o chat da parte di clienti che richiedono informazioni sulla propria polizza assicurativa<\/li>\\n<li>A seconda della richiesta, elaborare le pratiche tramite il sistema di gestione delle polizze e\/o redigere e inviare risposte (lettere, email, documenti contrattuali, informazioni, ecc.) agli assicurati<\/li>\\n<li>Effettuare l&rsquo;indicizzazione e l&rsquo;archiviazione elettronica tramite lo strumento di gestione documentale<\/li>\\n<li>Gestire le richieste di modifica delle polizze, inclusi gli aggiornamenti dei dati di pagamento<\/li>\\n<li>Gestire le richieste di sinistro e le cancellazioni<\/li>\\n<\/ul>\\n<p><strong>Le tue qualifiche<br \/><\/strong>Concentrix &egrave; il posto giusto per te se:<\/p>\\n<ul>\\n<li>Hai un livello eccellente di italiano (C2) e un buon livello di inglese (B2)<\/li>\\n<li>Una precedente esperienza nel servizio clienti &egrave; un plus<\/li>\\n<li>Hai ottime capacit&agrave; comunicative scritte e orali, con un approccio formale e diplomatico<\/li>\\n<li>Sei proattivo\/a, motivato\/a e lavori bene in team<\/li>\\n<\/ul>\\n<p>Se ritieni di non soddisfare tutti i requisiti, ti invitiamo comunque a candidarti. Faremo del nostro meglio per trovarti il lavoro pi&ugrave; adatto a te, che si tratti di questo o di un altro ruolo.<\/p>\\n<p><strong>Cosa offriamo<\/strong><\/p>\\n<p>In questo ruolo offriamo benefici che supportano il tuo stile di vita:<\/p>\\n<ul>\\n<li>Retribuzione competitiva (fisso + bonus)<\/li>\\n<li>Posizione centrale a Lisbona, Portogallo<\/li>\\n<li>Bonus per il programma &ldquo;porta un amico&rdquo; (referral)<\/li>\\n<li>Formazione completa e retribuita sull&rsquo;azienda e sul progetto<\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Scopri la migliore versione di te!<\/strong><\/p>\\n<p>Se pensi che questa sia la prossima tappa perfetta del tuo percorso professionale, vogliamo conoscerti. Candidati oggi stesso e scopri perch&eacute; oltre <strong>440k+ game-changers<\/strong> in tutto il mondo considerano Concentrix il loro datore di lavoro preferito.<\/p>\\n<p><strong>Concentrix &egrave; un datore di lavoro che promuove le pari opportunit&agrave;<br \/><\/strong>Siamo orgogliosi di essere un&rsquo;unica squadra, un&rsquo;unica azienda a livello globale. Ci impegniamo a garantire pari opportunit&agrave; a tutti i candidati e un ambiente di lavoro privo di discriminazioni e molestie. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, sui requisiti del ruolo e sulle qualifiche professionali, senza distinzione di razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, origine etnica, situazione familiare, origine nazionale, disabilit&agrave; o qualsiasi altra categoria protetta dalle leggi nazionali applicabili.<\/p>\\n<p><strong>Idoneit&agrave; al lavoro<\/strong><\/p>\\n<p>In conformit&agrave; con la legge portoghese, saranno presi in considerazione solo i candidati <strong>legalmente autorizzati a lavorare in Portogallo.<\/strong><\/p>\",\"ats_external_id\":\"3366865453\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T11:59:24.843+01:00\",\"created_at\":\"2026-04-24T12:35:33.010+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1779\",\"campaign_id\":\"367\",\"campaign_title\":\"ByteDance GEC - RCS \/ Italian \/ BM \/ Lisbon \/ ad in italian\",\"campaign_type\":\"job_application\",\"job_title\":\"Addetto al servizio clienti (di lingua italiana) \u2013 E-commerce globale\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Scopri il potere di una carriera che fa la differenza\",\"long_description\":\"<p>Stai cercando il tuo prossimo passo? Siamo un leader globale nella tecnologia e nei servizi che supporta i brand del futuro. Aiutiamo marchi conosciuti &mdash; quelli che utilizzi ogni giorno &mdash; a migliorare il loro business grazie a tecnologie e soluzioni integrate, in oltre 70 paesi. E siamo orgogliosi di essere riconosciuti, anno dopo anno, con premi come \\\"World's Best Workplaces\\\", &ldquo;Best Companies for Career Growth&rdquo; e &ldquo;Best Company Culture&rdquo;.<\/p>\\n<p>Se stai cercando di crescere e lasciarti ispirare, come <strong>Addetto al servizio clienti a Lisbona, Portogallo (On-Site)<\/strong>, fornirai assistenza clienti e supporto tecnico per dispositivi medici, garantendo una gestione accurata degli ordini e un supporto empatico ai clienti nei mercati europei.<\/p>\\n<p><strong>Crescita professionale e sviluppo personale<br \/><\/strong>Ti forniremo tutta la formazione, le tecnologie all&rsquo;avanguardia e il supporto continuo di cui hai bisogno per avere successo. In Concentrix esiste un reale potenziale di crescita professionale e personale. Circa l&rsquo;80% dei nostri manager e leader &egrave; stato promosso internamente! Per questo offriamo una gamma di<strong> programmi GRATUITI di apprendimento e sviluppo della leadership<\/strong> pensati per aiutarti a costruire la carriera che hai sempre desiderato.<\/p>\\n<p><strong>Cosa farai in questo ruolo<\/strong><\/p>\\n<p>Come Addetto al servizio clienti, ti occuperai di:<\/p>\\n<ul>\\n<li>Analizzare e risolvere le problematiche segnalate da acquirenti\/venditori\/clienti\/creatori, come la verifica dello stato degli ordini e della logistica<\/li>\\n<li>Gestire le segnalazioni entro i tempi concordati, rispettando gli standard di qualit&agrave;<\/li>\\n<li>Escalare le problematiche al cliente in conformit&agrave; con gli accordi (MSA) e la knowledge base (SOW)<\/li>\\n<li>Gestire gli indicatori complessivi di soddisfazione del cliente garantendo la qualit&agrave; del servizio lungo l'intero percorso di gestione dei casi e fornendo aggiornamenti regolari in tutti i punti di contatto<\/li>\\n<li>Garantire il rispetto dei livelli di servizio su tutti i canali e raggiungere elevati standard di produttivit&agrave;, migliorando i tempi di risoluzione per il cliente finale<\/li>\\n<\/ul>\\n<p><strong>Le tue qualifiche<br \/><\/strong>Concentrix &egrave; il posto giusto per te se:<\/p>\\n<ul>\\n<li>Hai un livello fluente di italiano (C1), scritto e parlato<\/li>\\n<li>Hai un buon livello di inglese (B2), scritto e parlato<\/li>\\n<li>Possiedi almeno un diploma di laurea o equivalente<\/li>\\n<li>Hai una buona conoscenza dell&rsquo;e-commerce<\/li>\\n<li>Hai esperienza in call center (voce e non voce) e nel settore dei servizi<\/li>\\n<li>Sei disponibile a lavorare su turni rotativi 24\/7<\/li>\\n<li>Sei in grado di lavorare sia in team che in autonomia<\/li>\\n<li>Hai familiarit&agrave; con i social media e una conoscenza di base della pubblicit&agrave; digitale<\/li>\\n<\/ul>\\n<p>Se ritieni di non soddisfare tutti i requisiti, ti invitiamo comunque a candidarti. Faremo del nostro meglio per trovarti il lavoro pi&ugrave; adatto a te, che si tratti di questo o di un altro ruolo.<\/p>\\n<p><strong>Cosa offriamo<\/strong><\/p>\\n<p>In questo ruolo offriamo benefici che supportano il tuo stile di vita:<\/p>\\n<ul>\\n<li>Retribuzione competitiva (fisso + bonus)<\/li>\\n<li>Posizione centrale a Lisbona, Portogallo<\/li>\\n<li>Bonus per il programma &ldquo;porta un amico&rdquo; (referral)<\/li>\\n<li>Formazione completa e retribuita sull&rsquo;azienda e sul progetto<\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Scopri la migliore versione di te!<\/strong><\/p>\\n<p>Se pensi che questa sia la prossima tappa perfetta del tuo percorso professionale, vogliamo conoscerti. Candidati oggi stesso e scopri perch&eacute; oltre <strong>440k+ game-changers<\/strong> in tutto il mondo considerano Concentrix il loro datore di lavoro preferito.<\/p>\\n<p><strong>Concentrix &egrave; un datore di lavoro che promuove le pari opportunit&agrave;<br \/><\/strong>Siamo orgogliosi di essere un&rsquo;unica squadra, un&rsquo;unica azienda a livello globale. Ci impegniamo a garantire pari opportunit&agrave; a tutti i candidati e un ambiente di lavoro privo di discriminazioni e molestie. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, sui requisiti del ruolo e sulle qualifiche professionali, senza distinzione di razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, origine etnica, situazione familiare, origine nazionale, disabilit&agrave; o qualsiasi altra categoria protetta dalle leggi nazionali applicabili.<\/p>\\n<p><strong>Idoneit&agrave; al lavoro<\/strong><\/p>\\n<p>In conformit&agrave; con la legge portoghese, saranno presi in considerazione solo i candidati <strong>legalmente autorizzati a lavorare in Portogallo.<\/strong><\/p>\",\"ats_external_id\":\"1528261827\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T12:04:12.161+01:00\",\"created_at\":\"2026-04-24T12:27:33.754+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjc?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1780\",\"campaign_id\":\"366\",\"campaign_title\":\"ByteDance GEC - MOD \/Italian \/ BM \/ Lisbon \/ ad in italian\",\"campaign_type\":\"job_application\",\"job_title\":\"Moderatore dei contenuti (di lingua italiana) \u2013 E-commerce globale\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Scopri il potere di una carriera che fa la differenza\",\"long_description\":\"<p>Stai cercando il tuo prossimo passo? Siamo un leader globale nella tecnologia e nei servizi che supporta i brand del futuro. Aiutiamo marchi conosciuti &mdash; quelli che utilizzi ogni giorno &mdash; a migliorare il loro business grazie a tecnologie e soluzioni integrate, in oltre 70 paesi. E siamo orgogliosi di essere riconosciuti, anno dopo anno, con premi come \\\"World's Best Workplaces\\\", &ldquo;Best Companies for Career Growth&rdquo; e &ldquo;Best Company Culture&rdquo;.<\/p>\\n<p>Se stai cercando di crescere e lasciarti ispirare, come <strong>Moderatore dei contenuti a Lisbona, Portogallo (On-Site)<\/strong>, fornirai assistenza clienti e supporto tecnico per dispositivi medici, garantendo una gestione accurata degli ordini e un supporto empatico ai clienti nei mercati europei.<\/p>\\n<p><strong>Crescita professionale e sviluppo personale<br \/><\/strong>Ti forniremo tutta la formazione, le tecnologie all&rsquo;avanguardia e il supporto continuo di cui hai bisogno per avere successo. In Concentrix esiste un reale potenziale di crescita professionale e personale. Circa l&rsquo;80% dei nostri manager e leader &egrave; stato promosso internamente! Per questo offriamo una gamma di<strong> programmi GRATUITI di apprendimento e sviluppo della leadership<\/strong> pensati per aiutarti a costruire la carriera che hai sempre desiderato.<\/p>\\n<p><strong>Cosa farai in questo ruolo<\/strong><\/p>\\n<p>Come Moderatore dei contenuti, ti occuperai di:<\/p>\\n<ul>\\n<li>Revisionare i contenuti rispettando i livelli di servizio (SLA) e gli standard di qualit&agrave; concordati<\/li>\\n<li>Analizzare le segnalazioni entro i tempi stabiliti, mantenendo elevati standard qualitativi<\/li>\\n<li>Escalare le problematiche al cliente in conformit&agrave; con gli accordi (MSA) e la knowledge base (SOW)<\/li>\\n<li>Monitorare il comportamento degli utenti e applicare le policy in modo efficace<\/li>\\n<li>Applicare le linee guida in modo coerente su diversi scenari di contenuto<\/li>\\n<li>Gestire in autonomia contenuti sensibili, nel rispetto degli standard della piattaforma<\/li>\\n<li>Mantenere riservatezza e professionalit&agrave; in tutte le interazioni<\/li>\\n<\/ul>\\n<p><strong>Le tue qualifiche<br \/><\/strong>Concentrix &egrave; il posto giusto per te se:<\/p>\\n<ul>\\n<li>Hai un livello fluente di italiano (C1), scritto e parlato<\/li>\\n<li>Hai un buon livello di inglese (B2), scritto e parlato<\/li>\\n<li>Possiedi almeno un diploma di laurea o equivalente<\/li>\\n<li>Hai una buona conoscenza dell&rsquo;e-commerce<\/li>\\n<li>Hai esperienza nel settore della moderazione dei contenuti<\/li>\\n<li>Sei disponibile a lavorare su turni rotativi 24\/7<\/li>\\n<li>Hai solide competenze di moderazione e capacit&agrave; decisionali con conoscenza del mercato locale<\/li>\\n<li>Hai familiarit&agrave; con i social media e una conoscenza di base della pubblicit&agrave; digitale<\/li>\\n<\/ul>\\n<p>Se ritieni di non soddisfare tutti i requisiti, ti invitiamo comunque a candidarti. Faremo del nostro meglio per trovarti il lavoro pi&ugrave; adatto a te, che si tratti di questo o di un altro ruolo.<\/p>\\n<p><strong>Cosa offriamo<\/strong><\/p>\\n<p>In questo ruolo offriamo benefici che supportano il tuo stile di vita:<\/p>\\n<ul>\\n<li>Retribuzione competitiva (fisso + bonus)<\/li>\\n<li>Posizione centrale a Lisbona, Portogallo<\/li>\\n<li>Bonus per il programma &ldquo;porta un amico&rdquo; (referral)<\/li>\\n<li>Formazione completa e retribuita sull&rsquo;azienda e sul progetto<\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Scopri la migliore versione di te!<\/strong><\/p>\\n<p>Se pensi che questa sia la prossima tappa perfetta del tuo percorso professionale, vogliamo conoscerti. Candidati oggi stesso e scopri perch&eacute; oltre <strong>440k+ game-changers<\/strong> in tutto il mondo considerano Concentrix il loro datore di lavoro preferito.<\/p>\\n<p><strong>Concentrix &egrave; un datore di lavoro che promuove le pari opportunit&agrave;<br \/><\/strong>Siamo orgogliosi di essere un&rsquo;unica squadra, un&rsquo;unica azienda a livello globale. Ci impegniamo a garantire pari opportunit&agrave; a tutti i candidati e un ambiente di lavoro privo di discriminazioni e molestie. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, sui requisiti del ruolo e sulle qualifiche professionali, senza distinzione di razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, origine etnica, situazione familiare, origine nazionale, disabilit&agrave; o qualsiasi altra categoria protetta dalle leggi nazionali applicabili.<\/p>\\n<p><strong>Idoneit&agrave; al lavoro<\/strong><\/p>\\n<p>In conformit&agrave; con la legge portoghese, saranno presi in considerazione solo i candidati <strong>legalmente autorizzati a lavorare in Portogallo.<\/strong><\/p>\",\"ats_external_id\":\"3524166192\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T11:53:44.476+01:00\",\"created_at\":\"2026-04-24T12:24:11.394+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1616\",\"campaign_id\":\"413\",\"campaign_title\":\"Advisor II, Customer Service - Bilingual R1725341\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Polish-speaking) - Fashion Industry LE02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Customer Service Representative in Barcelona (On-site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the Fashion industry.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p><\/p><p>As a <b>Customer Service Representative<\/b> on our team, you will:\u00a0\u00a0<\/p><p><\/p><p>- Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users\u2019 demands.\u00a0<br \/>- Log call details onto call management systems and provide response and resolution within SLA\u00a0<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers\u00a0<br \/>- Escalate potential service issues initially with Mentor.\u00a0\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0<\/p><p><\/p><p>- Are bilingual or proficient in Polish plus advanced English<br \/>- Have working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration\u00a0<br \/>- Have good disposition to work in a customer service environment\u00a0<br \/>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 needs\u00a0<br \/>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u00a0\u00a0<\/p><p><\/p><p>- Full-time 39 hours\/week temporary contract: Monday to Friday 9:00 to 18:<br \/>- Salary 19 623 euros gross\/year &#43; up to 2.500 euros gross\/year in bonus \u00a0<br \/>- Great location in Barcelona \u00a0<br \/>- Bring-a-friend (referral) bonus opportunities \u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses \u00a0<br \/>\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<br \/><span>R1725341<\/span><\/p>\",\"ats_external_id\":\"R1725341\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-07T16:01:35.490+02:00\",\"created_at\":\"2026-04-24T12:05:16.266+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTM?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTM\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Bilingual R1725338\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Spanish-speaking) - Fashion Industry LE02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Customer Service Representative in Barcelona (On-site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the Fashion industry.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p><\/p><p>As a <b>Customer Service Representative<\/b> on our team, you will:\u00a0\u00a0<\/p><p><\/p><p>- Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users\u2019 demands.\u00a0<br \/>- Log call details onto call management systems and provide response and resolution within SLA\u00a0<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers\u00a0<br \/>- Escalate potential service issues initially with Mentor.\u00a0\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0<\/p><p><\/p><p>- Are bilingual or proficient in Spanish plus advanced English<br \/>- Have working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration\u00a0<br \/>- Have good disposition to work in a customer service environment\u00a0<br \/>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 needs\u00a0<br \/>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u00a0\u00a0<\/p><p><\/p><p>- Full-time 39 hours\/week temporary contract: Monday to Friday 9:00 to 18:<br \/>- Salary 19 623 euros gross\/year &#43; up to 2.500 euros gross\/year in bonus \u00a0<br \/>- Great location in Barcelona \u00a0<br \/>- Bring-a-friend (referral) bonus opportunities \u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses \u00a0<br \/>\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Siamo un leader globale nella tecnologia e nei servizi che supporta i brand del futuro. Aiutiamo marchi conosciuti &mdash; quelli che utilizzi ogni giorno &mdash; a migliorare il loro business grazie a tecnologie e soluzioni integrate, in oltre 70 paesi. E siamo orgogliosi di essere riconosciuti, anno dopo anno, con premi come \\\"World's Best Workplaces\\\", &ldquo;Best Companies for Career Growth&rdquo; e &ldquo;Best Company Culture&rdquo;.<\/p>\\n<p>Se stai cercando di crescere e lasciarti ispirare, come <strong>Addetto all'assistenza clienti a Lisbona, Portogallo (On-Site)<\/strong>, fornirai assistenza clienti e supporto tecnico per dispositivi medici, garantendo una gestione accurata degli ordini e un supporto empatico ai clienti nei mercati europei.<\/p>\\n<p><strong>Crescita professionale e sviluppo personale<br \/><\/strong>Ti forniremo tutta la formazione, le tecnologie all&rsquo;avanguardia e il supporto continuo di cui hai bisogno per avere successo. In Concentrix esiste un reale potenziale di crescita professionale e personale. Circa l&rsquo;80% dei nostri manager e leader &egrave; stato promosso internamente! Per questo offriamo una gamma di<strong> programmi GRATUITI di apprendimento e sviluppo della leadership<\/strong> pensati per aiutarti a costruire la carriera che hai sempre desiderato.<\/p>\\n<p><strong>Cosa farai in questo ruolo<\/strong><\/p>\\n<p>Come Addetto all'assistenza clienti, ti occuperai di:<\/p>\\n<ul>\\n<li>Assistere gli utenti tramite telefono e\/o chat rispondendo alle loro richieste<\/li>\\n<li>Fornire supporto relativo agli account e alle applicazioni, in particolare per quanto riguarda le funzionalit&agrave; del software<\/li>\\n<li>Offrire supporto tecnico e troubleshooting per configurazioni di sistema e impostazioni di rete<\/li>\\n<li>Fornire risposte accurate e in tempo reale alle richieste degli utenti, contribuendo a rafforzare l&rsquo;engagement con il brand dei nostri clienti<\/li>\\n<\/ul>\\n<p><strong>Le tue qualifiche<br \/><\/strong>Concentrix &egrave; il posto giusto per te se:<\/p>\\n<ul>\\n<li>Hai un livello fluente di italiano (C1), scritto e parlato, e una buona conoscenza dell&rsquo;inglese<\/li>\\n<li>Sei appassionato\/a del settore entertainment e media<\/li>\\n<li>Dimostri eccellenti capacit&agrave; comunicative, unite a empatia e spirito di squadra<\/li>\\n<li>Hai familiarit&agrave; con i servizi di streaming digitale e i relativi dispositivi<\/li>\\n<li>Hai un atteggiamento positivo e orientato alla soluzione<\/li>\\n<\/ul>\\n<p>Se ritieni di non soddisfare tutti i requisiti, ti invitiamo comunque a candidarti. Faremo del nostro meglio per trovarti il lavoro pi&ugrave; adatto a te, che si tratti di questo o di un altro ruolo.<\/p>\\n<p><strong>Cosa offriamo<\/strong><\/p>\\n<p>In questo ruolo offriamo benefici che supportano il tuo stile di vita:<\/p>\\n<ul>\\n<li>Retribuzione competitiva (fisso + bonus)<\/li>\\n<li>Posizione centrale a Lisbona, Portogallo<\/li>\\n<li>Bonus per il programma &ldquo;porta un amico&rdquo; (referral)<\/li>\\n<li>Formazione completa e retribuita sull&rsquo;azienda e sul progetto<\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Scopri la migliore versione di te!<\/strong><\/p>\\n<p>Se pensi che questa sia la prossima tappa perfetta del tuo percorso professionale, vogliamo conoscerti. 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Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, sui requisiti del ruolo e sulle qualifiche professionali, senza distinzione di razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, origine etnica, situazione familiare, origine nazionale, disabilit&agrave; o qualsiasi altra categoria protetta dalle leggi nazionali applicabili.<\/p>\\n<p><strong>Idoneit&agrave; al lavoro<\/strong><\/p>\\n<p>In conformit&agrave; con la legge portoghese, saranno presi in considerazione solo i candidati <strong>legalmente autorizzati a lavorare in Portogallo.<\/strong><\/p>\",\"ats_external_id\":\"1309515275\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T13:02:00.598+01:00\",\"created_at\":\"2026-04-24T12:01:59.558+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1782\",\"campaign_id\":\"364\",\"campaign_title\":\" Msccruises \/ Italian \/ WAH \/ Porto \/ ad in italian\",\"campaign_type\":\"job_application\",\"job_title\":\"Servizio clienti e vendite (lingua italiana) - Compagnia di crociere \u2013 Remoto\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Scopri il potere di una carriera che fa la differenza\",\"long_description\":\"<p>Stai cercando il tuo prossimo passo? Siamo un leader globale nella tecnologia e nei servizi che supporta i brand del futuro. Aiutiamo marchi conosciuti &mdash; quelli che utilizzi ogni giorno &mdash; a migliorare il loro business grazie a tecnologie e soluzioni integrate, in oltre 70 paesi. E siamo orgogliosi di essere riconosciuti, anno dopo anno, con premi come \\\"World's Best Workplaces\\\", &ldquo;Best Companies for Career Growth&rdquo; e &ldquo;Best Company Culture&rdquo;.<\/p>\\n<p>Se stai cercando di crescere e lasciarti ispirare, come <strong>Addetto all'assistenza clienti e alle vendite in Portogallo (lavoro da remoto)<\/strong>, fornirai assistenza clienti e supporto tecnico per dispositivi medici, garantendo una gestione accurata degli ordini e un supporto empatico ai clienti nei mercati europei.<\/p>\\n<p><strong>Crescita professionale e sviluppo personale<br \/><\/strong>Ti forniremo tutta la formazione, le tecnologie all&rsquo;avanguardia e il supporto continuo di cui hai bisogno per avere successo. In Concentrix esiste un reale potenziale di crescita professionale e personale. Circa l&rsquo;80% dei nostri manager e leader &egrave; stato promosso internamente! Per questo offriamo una gamma di<strong> programmi GRATUITI di apprendimento e sviluppo della leadership<\/strong> pensati per aiutarti a costruire la carriera che hai sempre desiderato.<\/p>\\n<p><strong>Cosa farai in questo ruolo<\/strong><\/p>\\n<p>Come Addetto all'assistenza clienti e alle vendite, ti occuperai di:<\/p>\\n<ul>\\n<li>Fornire un servizio clienti eccellente durante tutto il percorso del cliente, dalla prenotazione fino al follow-up post-crociera<\/li>\\n<li>Assistere clienti e agenzie di viaggio nelle prenotazioni, modifiche, cancellazioni e richieste speciali<\/li>\\n<li>Fornire informazioni dettagliate su destinazioni, itinerari, navi, servizi a bordo, escursioni e requisiti di viaggio<\/li>\\n<li>Sviluppare le vendite promuovendo pacchetti crociera, itinerari ed esperienze a bordo a clienti nuovi ed esistenti<\/li>\\n<li>Identificare le esigenze dei clienti e proporre soluzioni personalizzate, upgrade e servizi aggiuntivi (escursioni, pacchetti bevande, cabine, ecc.)<\/li>\\n<li>Costruire e mantenere relazioni solide con clienti e agenzie di viaggio per favorire la fidelizzazione<\/li>\\n<li>Presentare promozioni, offerte speciali e programmi fedelt&agrave; per massimizzare le opportunit&agrave; di vendita<\/li>\\n<li>Gestire le richieste e problematiche dei clienti con un approccio proattivo e orientato alla soluzione, garantendo un&rsquo;esperienza fluida e piacevole<\/li>\\n<\/ul>\\n<p><strong>Le tue qualifiche<br \/><\/strong>Concentrix &egrave; il posto giusto per te se:<\/p>\\n<ul>\\n<li>Hai un livello fluente di italiano (C1), scritto e parlato, e una buona conoscenza dell&rsquo;inglese<\/li>\\n<li>Hai esperienza nel servizio clienti e\/o nelle vendite, preferibilmente nei settori hospitality, viaggi o turismo (l&rsquo;esperienza nel settore crociere &egrave; un plus)<\/li>\\n<li>Sei a tuo agio nell&rsquo;utilizzo di diversi sistemi e hai buone competenze informatiche<\/li>\\n<li>Dimostri grande attenzione ai dettagli e un forte orientamento alla risoluzione dei problemi<\/li>\\n<li>Hai ottime capacit&agrave; comunicative e un approccio orientato al cliente<\/li>\\n<li>Sei in grado di gestire pi&ugrave; attivit&agrave; contemporaneamente in un ambiente dinamico e veloce<\/li>\\n<li>Sei flessibile sugli orari, inclusi weekend e festivi se necess&aacute;rio<\/li>\\n<\/ul>\\n<p>Se ritieni di non soddisfare tutti i requisiti, ti invitiamo comunque a candidarti. Faremo del nostro meglio per trovarti il lavoro pi&ugrave; adatto a te, che si tratti di questo o di un altro ruolo.<\/p>\\n<p><strong>Cosa offriamo<\/strong><\/p>\\n<p>In questo ruolo offriamo benefici che supportano il tuo stile di vita:<\/p>\\n<ul>\\n<li>Retribuzione competitiva (fisso + bonus)<\/li>\\n<li>Lavoro da remoto in Portogallo<\/li>\\n<li>Bonus per il programma &ldquo;porta un amico&rdquo; (referral)<\/li>\\n<li>Formazione completa e retribuita sull&rsquo;azienda e sul progetto<\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Scopri la migliore versione di te!<\/strong><\/p>\\n<p>Se pensi che questa sia la prossima tappa perfetta del tuo percorso professionale, vogliamo conoscerti. Candidati oggi stesso e scopri perch&eacute; oltre <strong>440k+ game-changers<\/strong> in tutto il mondo considerano Concentrix il loro datore di lavoro preferito.<\/p>\\n<p><strong>Concentrix &egrave; un datore di lavoro che promuove le pari opportunit&agrave;<br \/><\/strong>Siamo orgogliosi di essere un&rsquo;unica squadra, un&rsquo;unica azienda a livello globale. Ci impegniamo a garantire pari opportunit&agrave; a tutti i candidati e un ambiente di lavoro privo di discriminazioni e molestie. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, sui requisiti del ruolo e sulle qualifiche professionali, senza distinzione di razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, origine etnica, situazione familiare, origine nazionale, disabilit&agrave; o qualsiasi altra categoria protetta dalle leggi nazionali applicabili.<\/p>\\n<p><strong>Idoneit&agrave; al lavoro<\/strong><\/p>\\n<p>In conformit&agrave; con la legge portoghese, saranno presi in considerazione solo i candidati <strong>legalmente autorizzati a lavorare in Portogallo.<\/strong><\/p>\",\"ats_external_id\":\"973903330\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T13:02:01.136+01:00\",\"created_at\":\"2026-04-24T11:40:05.066+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1783\",\"campaign_id\":\"363\",\"campaign_title\":\" Tandem Diabetes \/ Italian \/ BM \/ Porto \/ ad in italian\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistenza clienti (di lingua italiana) - Apparecchiature mediche\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Scopri il potere di una carriera che fa la differenza\",\"long_description\":\"<p>Stai cercando il tuo prossimo passo? Siamo un leader globale nella tecnologia e nei servizi che supporta i brand del futuro. Aiutiamo marchi conosciuti &mdash; quelli che utilizzi ogni giorno &mdash; a migliorare il loro business grazie a tecnologie e soluzioni integrate, in oltre 70 paesi. E siamo orgogliosi di essere riconosciuti, anno dopo anno, con premi come \\\"World's Best Workplaces\\\", &ldquo;Best Companies for Career Growth&rdquo; e &ldquo;Best Company Culture&rdquo;.<\/p>\\n<p>Se stai cercando di crescere e lasciarti ispirare, come <strong>Specialista dell'assistenza clienti e tecnica a Porto, Portogallo (On-Site<\/strong>), fornirai assistenza clienti e supporto tecnico per dispositivi medici, garantendo una gestione accurata degli ordini e un supporto empatico ai clienti nei mercati europei.<\/p>\\n<p><strong>Crescita professionale e sviluppo personale<br \/><\/strong>Ti forniremo tutta la formazione, le tecnologie all&rsquo;avanguardia e il supporto continuo di cui hai bisogno per avere successo. In Concentrix esiste un reale potenziale di crescita professionale e personale. Circa l&rsquo;80% dei nostri manager e leader &egrave; stato promosso internamente! Per questo offriamo una gamma di<strong> programmi GRATUITI di apprendimento e sviluppo della leadership<\/strong> pensati per aiutarti a costruire la carriera che hai sempre desiderato.<\/p>\\n<p><strong>Cosa farai in questo ruolo<\/strong><\/p>\\n<p>Come Specialista dell'assistenza clienti e tecnica, ti occuperai di:<\/p>\\n<ul>\\n<li>Fornire <strong>supporto tecnico e troubleshooting<\/strong> per dispositivi medici per il diabete, materiali di consumo e accessori<\/li>\\n<li>Gestire <strong>l&rsquo;inserimento degli ordini e i rinnovi<\/strong> nel rispetto delle linee guida aziendali<\/li>\\n<li>Supportare i clienti <strong>nell&rsquo;utilizzo dei prodotti e negli<\/strong> <strong>ordini<\/strong> tramite canali multipli (telefono, email, chat e SMS)<\/li>\\n<li><strong>Documentare accuratamente<\/strong> tutti i contatti con i clienti in inglese<\/li>\\n<li>Utilizzare <strong>ascolto attivo ed empatia<\/strong> per gestire situazioni e pazienti sensibili<\/li>\\n<li>Seguire <strong>procedure e script<\/strong> definiti per garantire standard normativi e di sicurezza<\/li>\\n<\/ul>\\n<p><strong>Le tue qualifiche<br \/><\/strong>Concentrix &egrave; il posto giusto per te se:<\/p>\\n<ul>\\n<li>Parli fluentemente <strong>italiano (scritto e orale) e hai un livello C1 di inglese<\/strong><\/li>\\n<li><strong>Sei in grado di supportare pi&ugrave; mercati contemporaneamente<\/strong><\/li>\\n<li>Hai una forte <strong>orientazione al cliente e ottime capacit&agrave; comunicative<\/strong><\/li>\\n<li>Possiedi <strong>capacit&agrave; di problem solving, organizzazione<\/strong> e gestione delle priorit&agrave;<\/li>\\n<li>Sai <strong>mantenere la calma sotto pressione<\/strong> e adattarti rapidamente ai cambiamenti<\/li>\\n<li>Hai <strong>pazienza e autocontrollo<\/strong> nella gestione di reclami ed emergenze<\/li>\\n<li>Applichi ascolto attivo ed empatia per risolvere le problematiche dei clienti<\/li>\\n<li>(Plus) Hai conoscenze o esperienza nel settore sanitario, dispositivi per il diabete o supporto tecnico<\/li>\\n<\/ul>\\n<p><strong>Cosa offriamo<\/strong><\/p>\\n<p>In questo ruolo offriamo benefici che supportano il tuo stile di vita:<\/p>\\n<ul>\\n<li>Retribuzione competitiva (fisso + bonus)<\/li>\\n<li>Posizione centrale a Porto, Portogallo<\/li>\\n<li>Bonus per il programma &ldquo;porta un amico&rdquo; (referral)<\/li>\\n<li>Formazione completa e retribuita sull&rsquo;azienda e sul progetto<\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Scopri la migliore versione di te!<\/strong><\/p>\\n<p>Se pensi che questa sia la prossima tappa perfetta del tuo percorso professionale, vogliamo conoscerti. Candidati oggi stesso e scopri perch&eacute; oltre <strong>440k+ game-changers<\/strong> in tutto il mondo considerano Concentrix il loro datore di lavoro preferito.<\/p>\\n<p><strong>Concentrix &egrave; un datore di lavoro che promuove le pari opportunit&agrave;<br \/><\/strong>Siamo orgogliosi di essere un&rsquo;unica squadra, un&rsquo;unica azienda a livello globale. Ci impegniamo a garantire pari opportunit&agrave; a tutti i candidati e un ambiente di lavoro privo di discriminazioni e molestie. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, sui requisiti del ruolo e sulle qualifiche professionali, senza distinzione di razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, origine etnica, situazione familiare, origine nazionale, disabilit&agrave; o qualsiasi altra categoria protetta dalle leggi nazionali applicabili.<\/p>\\n<p><strong>Idoneit&agrave; al lavoro<\/strong><\/p>\\n<p>In conformit&agrave; con la legge portoghese, saranno presi in considerazione solo i candidati <strong>legalmente autorizzati a lavorare in Portogallo.<\/strong><\/p>\",\"ats_external_id\":\"2910494780\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T13:02:01.217+01:00\",\"created_at\":\"2026-04-24T11:36:50.550+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1784\",\"campaign_id\":\"362\",\"campaign_title\":\" Tandem Diabetes \/ Italian \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer, Order and Technical Support (Italian-speaking) - Medical Equipment\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Customer &amp; Technical Support Specialist<\/strong> in Porto, Portugal (On-Site), you will be providing customer care and technical assistance for medical devices, ensuring accurate order management and empathetic support to customers across European markets.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of <strong>FREE Learning and Leadership Development programs<\/strong> designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer &amp; Technical Support Specialist, you will:<\/p>\\n<ul>\\n<li>Deliver <strong>technical support and troubleshooting<\/strong> for medical diabetes devices, consumables and accessories.<\/li>\\n<li>Manage <strong>order intake and renewals<\/strong> in compliance with company guidelines.<\/li>\\n<li>Assist customers with <strong>product usage and ordering<\/strong> through multichannel support (calls, email, chat, and SMS).<\/li>\\n<li><strong>Accurately document<\/strong> all customer contacts in English.<\/li>\\n<li>Apply <strong>active listening and empathy<\/strong> to handle sensitive patients and situations.<\/li>\\n<li>Follow defined <strong>procedures and scripts<\/strong> to ensure regulatory and safety standards.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both verbal and written, in <strong>Italian<\/strong> + <strong>C1 level in English<\/strong><\/li>\\n<li>Can support <strong>more than one market simultaneously<\/strong>.<\/li>\\n<li>Have a <strong>strong customer service orientation<\/strong> with excellent communication skills.<\/li>\\n<li>Possess <strong>problem-solving, prioritization, and organizational skills<\/strong>.<\/li>\\n<li>Stay <strong>calm under stress<\/strong> and adapt quickly to change.<\/li>\\n<li>Have the <strong>patience and good temper<\/strong> to handle disputes and emergencies.<\/li>\\n<li>Apply <strong>active listening and empathy<\/strong> to resolve client issues.<\/li>\\n<li>(Bonus) Bring <strong>knowledge or background in healthcare, diabetes devices, or technical support<\/strong>.<\/li>\\n<\/ul>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that support your lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Porto, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you&rsquo;ll be working on<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over <strong>440k+ game-changers<\/strong> around the globe call Concentrix their <em>employer of choice<\/em>.<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are <strong>legally authorized to work in Portugal<\/strong> will be considered for this position.<\/p>\",\"ats_external_id\":\"3648760789\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T12:19:41.498+01:00\",\"created_at\":\"2026-04-24T11:04:38.552+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1785\",\"campaign_id\":\"361\",\"campaign_title\":\" Vertbaudet \/ French \/ WAH \/ Braga \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Charg\u00e9(e) de client\u00e8le (francophone) - Leader vente au d\u00e9tail \u2013 T\u00e9l\u00e9travail\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":null,\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Es-tu &agrave; la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Repr&eacute;sentant du Service Client&egrave;le au Portugal (T&eacute;l&eacute;travail<\/strong>), tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que repr&eacute;sentant du service &agrave; la client&egrave;le au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>G&eacute;rer les factures fournisseurs dans le syst&egrave;me interne<\/li>\\n<li>Accompagner les fournisseurs et r&eacute;pondre &agrave; leurs questions concernant les factures<\/li>\\n<li>R&eacute;pondre aux fournisseurs via appels entrants et sortants ainsi que par email<\/li>\\n<li>&Eacute;valuer la n&eacute;cessit&eacute; d&rsquo;escalader certaines situations<\/li>\\n<li>Mettre les fournisseurs en relation avec le client si n&eacute;cessaire<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T&rsquo;as un niveau &eacute;lev&eacute; de fran&ccedil;ais (C2), &agrave; l&rsquo;&eacute;crit comme &agrave; l&rsquo;oral, ainsi qu&rsquo;un bon niveau d&rsquo;anglais (B2)<\/li>\\n<li>T&rsquo;as de solides comp&eacute;tences analytiques et en r&eacute;solution de probl&egrave;mes<\/li>\\n<li>T&rsquo;es &agrave; l&rsquo;aise avec Excel et tu as de bonnes comp&eacute;tences en communication<\/li>\\n<li>T&rsquo;es autonome et capable de g&eacute;rer les dossiers de bout en bout<\/li>\\n<li>T&rsquo;es responsable, flexible, dynamique et r&eacute;silient(e)<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>T&eacute;l&eacute;travail depuis le Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p><strong>D&eacute;couvre ta meilleure version!<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\",\"ats_external_id\":\"1165539310\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T14:59:33.605+01:00\",\"created_at\":\"2026-04-24T10:53:20.726+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1786\",\"campaign_id\":\"360\",\"campaign_title\":\" Vertbaudet \/ French \/ WAH \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (French-speaking) - Leader Retail Brand \u2013 Remote\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":null,\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Portugal (Remote)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Manage supplier invoices in the internal system<\/li>\\n<li>Enlighten suppliers concerning invoice doubts.<\/li>\\n<li>Answer suppliers through outgoing and incoming calls and emails<\/li>\\n<li>Evaluate the need for escalation<\/li>\\n<li>Put suppliers in contact with the client in case of necessity<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of<strong> French (C2 - written and oral)&nbsp;and a good level of English (B2)<\/strong><\/li>\\n<li>Have strong analytical and problem-solving skills.<\/li>\\n<li>Have proficiency in Excel and good communication skills<\/li>\\n<li>Are autonomous and able to ensure end-to-end delivery of cases.<\/li>\\n<li>Are responsible, flexible, dynamic, and resilient.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"830061575\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T14:54:47.006+01:00\",\"created_at\":\"2026-04-24T10:47:48.044+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1787\",\"campaign_id\":\"359\",\"campaign_title\":\" Pennylane \/ French \/ BM \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (French-speaking) - Financial Management Platform\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":null,\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Representative in Braga, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development&nbsp;<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;Customer Representative, you will:<\/p>\\n<ul>\\n<li>Respond quickly and professionally to customer inquiries<\/li>\\n<li>Provide technical support to users experiencing difficulties with the financial management platform<\/li>\\n<li>Help users navigate the platform, explain features, and ensure they can make the most of the financial tools and resources available<\/li>\\n<li>Offer guidance on basic financial principles, budgeting, and financial planning to users who may need help understanding specific features or functionalities<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of French (written and spoken)<\/li>\\n<li>Have excellent writing and communication skills<\/li>\\n<li>Are proactive, results-driven, motivated, and able to work as part of a team<\/li>\\n<li>Are patient and passionate about helping people<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Braga, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"1813087590\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T14:17:58.422+01:00\",\"created_at\":\"2026-04-24T10:37:09.093+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1788\",\"campaign_id\":\"357\",\"campaign_title\":\" Msccruises \/ Italian \/ WAH \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative and Sales (Italian-speaking) - Cruise Line \u2013 Remote\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Representative and Sales in Portugal (Remote), <\/strong>you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you'll have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As a Customer Representative and Sales, you will:<\/p>\\n<ul>\\n<li>Provide exceptional customer support throughout the entire guest journey, from booking to post-cruise follow-up<\/li>\\n<li>Assist customers and travel agents with cruise bookings, modifications, cancellations, and special requests<\/li>\\n<li>Offer detailed information about destinations, itineraries, ships, onboard services, excursions, and travel requirements<\/li>\\n<li>Drive sales by promoting cruise packages, itineraries, and onboard experiences to new and existing customers<\/li>\\n<li>Identify customer needs and recommend tailored cruise options, upgrades, and add-on services (excursions, drink packages, cabins, etc.)<\/li>\\n<li>Build and maintain strong relationships with customers and travel agents to encourage repeat business<\/li>\\n<li>Present promotions, special offers, and loyalty programs to maximize revenue opportunities<\/li>\\n<li>Resolve customer concerns with a proactive, solution-oriented approach to ensure a smooth and enjoyable travel experience<\/li>\\n<\/ul>\\n<p><br \/>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in Italian (C1), both spoken and written and have a good level of English<\/li>\\n<li>Have previous experience in customer service and\/or sales, hospitality, travel, or tourism (cruise experience is a plus)<\/li>\\n<li>Are comfortable using multiple systems and have strong computer skills<\/li>\\n<li>Demonstrate excellent attention to detail and a problem-solving mindset<\/li>\\n<li>Have strong communication skills and a customer-first attitude<\/li>\\n<li>Are able to multitask and work efficiently in a fast-paced environment<\/li>\\n<li>Show flexibility with schedules, including weekends or holidays if required<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"2376457887\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T12:17:20.756+01:00\",\"created_at\":\"2026-04-24T10:17:34.444+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTc?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"983\",\"campaign_id\":\"17800\",\"campaign_title\":\"Software Analyst I (TCF) R1724424\",\"campaign_type\":\"job_application\",\"job_title\":\"Analista de Contratacion IT Semi SR - Unilingue\",\"street\":\"ARG Buenos Aires Patagones 2740 Distrito Tecnologico\",\"address\":\"ARG Buenos Aires Patagones 2740 Distrito Tecnologico\",\"city\":\"Parque Patricios\",\"state\":\"Buenos Aires\",\"postal_code\":\"1264\",\"region\":null,\"country\":\"Argentina\",\"short_description\":\"Somos Concentrix. El socio de transformaci\u00f3n inteligente. Enfocados en soluciones. Impulsados por la tecnolog\u00eda. Potenciados por la inteligencia.\\n\\nSomos el l\u00edder global en tecnolog\u00eda y servicios que impulsa a las mejores marcas del mundo, hoy y hacia el futuro. Estamos enfocados en soluciones, impulsados por la tecnolog\u00eda y potenciados por la inteligencia. Con datos e insights \u00fanicos, profunda experiencia en la industria y soluciones tecnol\u00f3gicas avanzadas, somos el socio de transformaci\u00f3n inteligente que impulsa un mundo m\u00e1s simple para trabajar, interactuar y realizar transacciones, ayudando a las empresas a hacerlo de manera m\u00e1s \u00e1gil y sencilla. Dise\u00f1amos nuevas carreras que cambian las reglas del juego en m\u00e1s de 70 pa\u00edses, atrayendo al mejor talento.\\n\\nEl Equipo de productos y servicios t\u00e9cnicos de Concentrix es la fuerza impulsora detr\u00e1s de los servicios de transformaci\u00f3n, datos y tecnolog\u00eda de Concentrix. Integramos ingenier\u00eda digital de clase mundial, creatividad y una profunda comprensi\u00f3n del comportamiento humano para encontrar y desbloquear valor a trav\u00e9s de experiencias impulsadas por la tecnolog\u00eda y potenciadas por la inteligencia. Combinamos dise\u00f1o centrado en las personas, datos potentes y tecnolog\u00eda s\u00f3lida para acelerar la transformaci\u00f3n a escala.\\n\\nEstar\u00e1s rodeado de los mejores del mundo, brindando tecnolog\u00eda e insights l\u00edderes en el mercado para modernizar y simplificar la experiencia del cliente. Dentro de nuestro equipo de servicios profesionales, entregar\u00e1s consultor\u00eda estrat\u00e9gica, dise\u00f1o, servicios de asesoramiento, investigaci\u00f3n de mercado y anal\u00edtica de contact centers que generan insights para mejorar resultados y valor para nuestros clientes, cumpliendo as\u00ed nuestra visi\u00f3n.\\n\\nNuestros profesionales alrededor del mundo han dedicado sus carreras a garantizar que cada relaci\u00f3n sea excepcional. Y estamos orgullosos de ser reconocidos a\u00f1o tras a\u00f1o con premios como \u201cWorld\u2019s Best Workplaces\u201d, \u201cBest Companies for Career Growth\u201d y \u201cBest Company Culture\u201d.\\n\\n\u00danete a nosotros y s\u00e9 parte de este camino hacia mayores oportunidades y futuros m\u00e1s brillantes.\",\"long_description\":\"<p>El Analista \u00a0de Contratacion IT ser\u00e1 responsable de la gesti\u00f3n integral de proveedores tecnol\u00f3gicos del \u00e1rea de Cloud &amp; Platforms, con foco en el control presupuestario, la performance de los vendors, el cumplimiento de SLAs y la optimizaci\u00f3n de costos. Actuar\u00e1 como nexo clave entre Finanzas, IT y los proveedores estrat\u00e9gicos, garantizando eficiencia operativa, control financiero y gobierno de contratos.<\/p><p><\/p><h3>Responsabilidades y tareas del puesto<\/h3><ul><li><p>Consolidar y monitorear los presupuestos de todos los proveedores bajo el alcance de C&amp;P (Cloud &amp; Platforms).<\/p><\/li><li><p>Realizar el seguimiento de gastos reales versus proyecciones, asegurando el cumplimiento de los objetivos financieros.<\/p><\/li><li><p>Brindar an\u00e1lisis e insights financieros para apoyar la optimizaci\u00f3n de costos y el desempe\u00f1o de los proveedores.<\/p><\/li><\/ul><p><\/p><h3>Requisitos excluyentes y deseables<\/h3><ul><li><p>S\u00f3lida experiencia en gesti\u00f3n financiera, elaboraci\u00f3n y control de presupuestos.<\/p><\/li><li><p>Experiencia en gesti\u00f3n de proveedores de IT o en roles afines dentro de compras y\/o finanzas.<\/p><\/li><li><p>Excelentes habilidades anal\u00edticas y de reporting; manejo de herramientas financieras.<\/p><\/li><li><p>Capacidad para colaborar con m\u00faltiples plataformas de IT y diversos grupos de stakeholders.<\/p><\/li><li><p>Conocimiento de modelos de prestaci\u00f3n de servicios de IT y marcos de gobernanza de proveedores.<\/p><\/li><\/ul><p><\/p><h3>Competencias<\/h3><ul><li><p>Fuertes habilidades de comunicaci\u00f3n y gesti\u00f3n de stakeholders.<\/p><\/li><li><p>Capacidad de influencia y negociaci\u00f3n con proveedores y equipos internos.<\/p><\/li><li><p>Pensamiento estrat\u00e9gico y habilidades para la resoluci\u00f3n de problemas.<\/p><\/li><li><p>Atenci\u00f3n al detalle y compromiso con el cumplimiento de normas y procesos.<\/p><\/li><li><p>Liderazgo y capacidad de trabajo en equipo.<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1724424\",\"location\":\"Parque Patricios, Buenos Aires\",\"job_type\":\"full_time\",\"salary\":\"4500000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ARS\",\"updated_at\":\"2026-05-12T00:04:00.604+08:00\",\"created_at\":\"2026-04-24T06:07:11.612+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzgwMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Buenos-Aires-Patagones-2740-Distrito-Tecnologico\/Analista-de-Contratacion-IT-Semi-SR---Unilingue_R1724424-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Systems Analysis\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"organization_reference_id\":\"PAR02\"},\"location\":{\"city\":\"Parque Patricios\",\"state\":\"Buenos Aires\",\"country\":{\"wid\":\"e42ad5eac46d4cc9b367ceaef42577c5\",\"iso2\":\"AR\",\"iso3\":\"ARG\",\"descriptor\":\"Argentina\",\"iso_numeric\":\"32\"},\"postal_code\":\"1264\",\"primary_location\":{\"id\":\"AR-BUE-PATAG-01\",\"wid\":\"e69227feb697010fb8ca647456220000\",\"descriptor\":\"ARG Buenos Aires Patagones 2740 Distrito Tecnologico\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"leonel.cafaro@concentrix.com\"},\"first_name\":\"Cafaro, Leonel\"},\"categories\":[{\"descriptor\":\"CF Business Systems Analysis\"}],\"recruiters\":[{\"id\":\"102009204\",\"wid\":\"f81830f171380107b2fc2c8003b70000\",\"descriptor\":\"Leonel Cafaro (102009204)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0013\",\"descriptor\":\"Software Analyst I (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370590\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Buenos-Aires-Patagones-2740-Distrito-Tecnologico\/Analista-de-Contratacion-IT-Semi-SR---Unilingue_R1724424-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Buenos-Aires-Patagones-2740-Distrito-Tecnologico\/Analista-de-Contratacion-IT-Semi-SR---Unilingue_R1724424-1\/apply\",\"job_requisition_id\":\"R1724424\"}],\"organizations\":[{\"wid\":\"61bd812b20c5101da9767fa66a2e0000\",\"descriptor\":\"24257 - 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Unilingue\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T10\",\"wid\":\"b22f09b1fcbb101076a94c552d690000\",\"descriptor\":\"Grade T10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"984\",\"campaign_id\":\"17797\",\"campaign_title\":\"Specialist, Customer Acquisition R1724053\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Customer Acquisition - Bilingual\",\"street\":\"CRI Work-at-Home\",\"address\":\"CRI Work-at-Home\",\"city\":\"CRI\",\"state\":\"Alajuela\",\"postal_code\":\".\",\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"Imagine being able to partner with global technology leaders in a company that cares about YOU \u2013 your professional growth, your success, and your community. We are looking for a Sales Representative responsible for Inside Sales to join our team today.\\n\\nWe are Concentrix. We are dedicated to creating success for our clients, the communities around us and each other. We provide outsourced inside sales, customer success, renewals management, and channel management solutions for the world's greatest brands. At Concentrix, you will be part of our diversified team that makes an impact for our clients. All of this is possible because of the talent you have to offer. The future team member that will love this job will demonstrate the value and benefits of our client's services through customer engagement, with a primary focus on selling. Reporting to the Sales Manager, you will develop an excellent level of product knowledge to support customers and promote offerings. Along the way you will have access to excellent training opportunities to grow and enhance your skills and career. At Concentrix, you can truly Own Your Future!\",\"long_description\":\"<div><p><\/p><p><b><span><span>You Have:<\/span><\/span><span>\u00a0<\/span><\/b><\/p><ul><li><p><span><span>2&#43; years of experience working in an inside sales capacity<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span>Experience handling communications in English on a professional environment, C1 level.<\/span><\/p><\/li><li><p><span><span>Dynamic personality<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>A winning mindset<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Prior success in achievement of personal and team sales quota\/goals<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Experience or willingness to work a hybrid model<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Experience with Google Cloud Platform products and services, similar clouds of SaaS solutions<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Proven ability to manage pipeline and forecast sales<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Experience working with Salesforce.com or similar CRM<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Experience upselling and cross-selling customers<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Proven ability to manage pipeline and forecast sales<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><p><\/p><div><p><b><span><span>You Will:<\/span><\/span><span>\u00a0<\/span><\/b><\/p><ul><li><p><span><span>Prospect and develop new customers<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Build and maintain relationships with customers<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Understand customer needs and develop solutions that meet those needs<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Negotiate and close deals<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Manage pipeline and forecast sales<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Work with multiple customers at scale<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Up sell and cross sell customers.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Convert qualified leads into closed sales<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Manage external competitive pressures and handle objections to secure new customers<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Reach a mastery of sales training and closing sales<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Work hybrid, commutable to a designated Concentrix Office in Costa Rica.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div>\",\"ats_external_id\":\"R1724053\",\"location\":\"CRI, Alajuela\",\"job_type\":\"full_time\",\"salary\":\"914375\",\"salary_type\":\"monthly\",\"salary_currency\":\"CRC\",\"updated_at\":\"2026-05-07T00:06:45.098+08:00\",\"created_at\":\"2026-04-24T04:04:07.789+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzc5Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Specialist--Customer-Acquisition---Bilingual_R1724053\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B 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Sales\"}],\"recruiters\":[{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02CA\",\"descriptor\":\"Specialist, Customer 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9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"985\",\"campaign_id\":\"17796\",\"campaign_title\":\"Janitor- Costa Rica R1724457\",\"campaign_type\":\"job_application\",\"job_title\":\"Personal de Limpieza\",\"street\":\"CRI San Jose - US Embassy\",\"address\":\"CRI San Jose - US Embassy\",\"city\":\"Pavas\",\"state\":\"San Jose\",\"postal_code\":null,\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"Requisitos:\\n\u2022\\tM\u00ednimo t\u00edtulo de tercer a\u00f1o de colegio. \\n\u2022\\tEnfocado en buen servicio al cliente;\\n\u2022\\tDisponibilidad y flexibilidad de horarios para presentarse a laborar en cualquiera de los edificios de CNX, Heredia y Pavas\\n\u2022\\tTener la capacidad y disposici\u00f3n de levantar cargas livianas de 15 kg o utilizar los implementos para transportarlas;\\n\u2022\\tDeseable tener experiencia en labores de limpieza de oficinas o edificios - (Preferible)\\n\u2022\\tSer proactivo y din\u00e1mico.\\n\u2022\\tConocimiento en uso de maquinaria industrial para limpieza de pisos y alfombras.\",\"long_description\":\"<p><b>Responsabilidades:<\/b><\/p><p><\/p><ul><li><p><b>Limpieza y desinfecci\u00f3n: <\/b>realizar tareas generales de limpieza, como barrer, trapear, aspirar y quitar el polvo para mantener la limpieza en las \u00e1reas designadas. Esto incluye la limpieza de pisos, paredes, ventanas, muebles y accesorios; ya sea manualmente o con m\u00e1quinas el\u00e9ctricas.<\/p><\/li><li><p><b>Gesti\u00f3n de residuos:<\/b> Recolecci\u00f3n y eliminaci\u00f3n de basura, materiales reciclables y materiales peligrosos en contenedores o sistemas de eliminaci\u00f3n apropiados. Los conserjes tambi\u00e9n pueden ser responsables de clasificar y reciclar materiales.<\/p><\/li><li><p><b>Mantenimiento de ba\u00f1os:<\/b> limpieza y desinfecci\u00f3n de ba\u00f1os, incluidos inodoros, lavabos, espejos y accesorios. Reabastecimiento de suministros de ba\u00f1o como papel higi\u00e9nico, jab\u00f3n de manos y toallas de papel.<\/p><\/li><li><p><b>Mantenimiento de superficies:<\/b> limpieza y pulido de superficies, muebles y equipos. Quitar manchas, marcas o grafitis de paredes, pisos u otras superficies seg\u00fan sea necesario.<\/p><\/li><li><p><b>Gesti\u00f3n de inventario:<\/b> seguimiento y reposici\u00f3n de art\u00edculos de limpieza, art\u00edculos de tocador y otros art\u00edculos necesarios. Hacer un seguimiento de los niveles de inventario y generar informes cuando es necesario reordenar los art\u00edculos.<\/p><\/li><li><p><b>Mantenimiento y reparaciones:<\/b> informar problemas de mantenimiento, como accesorios o equipos rotos, al personal apropiado para que puedan repararlos.<\/p><\/li><li><p>\u00a0<b>Cumplimiento de la seguridad:<\/b> adherirse a los protocolos y pautas de seguridad al manipular productos qu\u00edmicos, equipos y herramientas de limpieza. Usar equipo de protecci\u00f3n personal (EPP) seg\u00fan sea necesario.<\/p><\/li><li><p>\u00a0<b>Medidas de seguridad: <\/b>asegurar los edificios y asegurarse de que las puertas, ventanas y portones est\u00e9n cerrados con llave y con alarma despu\u00e9s de las horas de trabajo. Reportar cualquier actividad sospechosa o brechas de seguridad a los supervisores o al personal de seguridad.<\/p><\/li><li><p><b>Colaboraci\u00f3n y comunicaci\u00f3n:<\/b> Coordinar con otros miembros del personal, supervisores o administradores de instalaciones para abordar necesidades o inquietudes espec\u00edficas de limpieza. Comunicar cualquier problema o incidente con prontitud y precisi\u00f3n.<\/p><\/li><li><p><b>Cumplir con las normas: <\/b>Seguir las normas ambientales y de salud, as\u00ed como las pautas o pol\u00edticas espec\u00edficas establecidas por la organizaci\u00f3n o instalaci\u00f3n.<\/p><\/li><\/ul><p><\/p><p><b>Requerimientos: <\/b><\/p><ul><li><p>Diploma de Conclusi\u00f3n del III Ciclo (Noveno de secundaria)<\/p><\/li><li><p>Deseable tener experiencia en labores de limpieza de oficinas o edificios, experiencias afines.<\/p><\/li><li><p>Disponibilidad y flexibilidad de horarios<\/p><\/li><li><p>Tener la capacidad y disposici\u00f3n de levantar cargas livianas de 15 kg o utilizar los implementos para transportarlas<\/p><\/li><li><p>Conocimiento en uso de maquinaria industrial para limpieza de pisos y alfombras.<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1724457\",\"location\":\"Pavas, San Jose\",\"job_type\":\"full_time\",\"salary\":\"373092.3\",\"salary_type\":\"monthly\",\"salary_currency\":\"CRC\",\"updated_at\":\"2026-04-28T02:03:58.858+08:00\",\"created_at\":\"2026-04-24T04:04:07.597+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzc5Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-San-Jose---US-Embassy\/Personal-de-Limpieza_R1724457\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Facility Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"organization_reference_id\":\"CCRI\"},\"location\":{\"city\":\"Pavas\",\"state\":\"San Jose\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"postal_code\":null,\"primary_location\":{\"id\":\"CR-SAN-USEMB-00\",\"wid\":\"740544c0a47f01b3fc23a5901f11b468\",\"descriptor\":\"CRI San Jose - 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El socio de transformaci\u00f3n inteligente. Enfocados en soluciones. Potenciados por la tecnolog\u00eda. Impulsados por la inteligencia.\\nEl l\u00edder global en tecnolog\u00eda y servicios que impulsa las mejores marcas del mundo, hoy y en el futuro. Estamos enfocados en soluciones, potenciados por la tecnolog\u00eda e impulsados por la inteligencia. Con datos e informaci\u00f3n \u00fanicos, profunda experiencia en la industria y soluciones tecnol\u00f3gicas avanzadas, somos el socio de transformaci\u00f3n inteligente que potencia un mundo que funciona, ayudando a las empresas a ser refrescantemente simples de trabajar, interactuar y transaccionar. Creamos nuevas carreras innovadoras en m\u00e1s de 70 pa\u00edses, atrayendo el mejor talento.\\n\\nEl Equipo de productos y servicios t\u00e9cnicos de Concentrix es la fuerza motriz detr\u00e1s de la transformaci\u00f3n, los datos y los servicios tecnol\u00f3gicos de Concentrix. Integramos ingenier\u00eda digital de clase mundial, creatividad y una profunda comprensi\u00f3n del comportamiento humano para encontrar y desbloquear valor a trav\u00e9s de experiencias potenciadas por la tecnolog\u00eda y la inteligencia. Combinamos dise\u00f1o centrado en el ser humano, datos poderosos y tecnolog\u00eda s\u00f3lida para acelerar la transformaci\u00f3n a gran escala. Estar\u00e1s rodeado de los mejores del mundo, proporcionando tecnolog\u00eda y conocimientos l\u00edderes en el mercado para modernizar y simplificar la experiencia del cliente. Dentro de nuestro equipo de servicios profesionales, entregar\u00e1s consultor\u00eda estrat\u00e9gica, dise\u00f1o, servicios de asesor\u00eda, investigaci\u00f3n de mercado y an\u00e1lisis de centros de contacto que brindan informaci\u00f3n para mejorar los resultados y el valor para nuestros clientes. As\u00ed logramos nuestra visi\u00f3n.\\n\\nNuestros innovadores alrededor del mundo han dedicado sus carreras a asegurar que cada relaci\u00f3n sea excepcional. Y nos enorgullece ser reconocidos con premios como \\\"Los Mejores Lugares para Trabajar del Mundo\\\", \\\"Las Mejores Empresas para el Crecimiento Profesional\\\" y \\\"La Mejor Cultura Empresarial\\\", a\u00f1o tras a\u00f1o.\\n\\nUnite a nosotros y s\u00e9 parte de este viaje hacia mayores oportunidades y futuros m\u00e1s brillantes.\",\"long_description\":\"<p>Nos encontramos en la b\u00fasqueda de un Consultor SAP SD para unirse a nuestro equipo en Argentina. 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CONCENTRIX - 980006168\",\"reference_id\":\"980006168\",\"custom_reference_id\":\"980006168\",\"company_reference_id\":null},{\"wid\":\"5e02068458ea10225db50ebbf4df0000\",\"descriptor\":\"W0ZX4I Catalyst Delivery Bench\",\"reference_id\":\"W0ZX4I\",\"custom_reference_id\":\"W0ZX4I\",\"company_reference_id\":null},{\"wid\":\"5bf9c50ec22410097a75ce41f9390000\",\"descriptor\":\"COGS (CORP) Digital Experiences SL\",\"reference_id\":\"CORCATCONTCOMM\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"custom_reference_id\":null,\"company_reference_id\":\"PAR02\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"hernanluis.glikin@concentrix.com\"},\"first_name\":\"Hern\u00e1n Glikin (102009273)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1724063\",\"wid\":\"9ed6f29c5a961001b0e17d0858d70000\",\"descriptor\":\"Consultor SAP SD SR\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"987\",\"campaign_id\":\"17776\",\"campaign_title\":\"Team Leader, Operations R1725129\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader Bancario  - Customer Service\",\"street\":\"ITA Cagliari\",\"address\":\"ITA Cagliari\",\"city\":\"Cagliari\",\"state\":\"Cagliari\",\"postal_code\":\"09123\",\"region\":null,\"country\":\"Italy\",\"short_description\":\"\",\"long_description\":\"<h2><span>&#x1f680; Pronto a fare la differenza nel mondo del Customer Service Bancario?<\/span><\/h2><p><span>Concentrix \u00e8 alla ricerca di un <b>Team Leader Customer Service \u2013 Settore Bancario<\/b> &#x1f4bc;&#x1f3e6;, con <b>almeno 3 anni di esperienza nel ruolo<\/b> e <b>3 anni nel settore bancario<\/b>, da inserire nel nostro team presso la <b>sede di Cagliari<\/b> &#x1f30d;.<\/span><\/p><p><span>Se ami guidare le persone, lavori per obiettivi e vuoi essere protagonista del cambiamento\u2026 potresti essere il nostro prossimo <b>#GameChanger<\/b> &#x1f525;<\/span><\/p><p><\/p><h2><span>&#x1f3af; Il Ruolo<\/span><\/h2><p><span>Come <b>Team Leader<\/b>, riporterai direttamente all\u2019<b>Operations Manager<\/b> e avrai un ruolo chiave nella gestione operativa del team, nel monitoraggio delle performance e nel garantire standard elevati di qualit\u00e0 e compliance per un importante cliente bancario.<\/span><\/p><p><\/p><h2><span>&#x1f4a1; Le tue principali responsabilit\u00e0<\/span><\/h2><h3><span>&#x1f31f; Lead &amp; Inspire<\/span><\/h3><ul><li><span>Guiderai e motiverai un team di operatori di Customer Service Bancario, assicurando il rispetto di policy, procedure e normative di settore.<\/span><\/li><\/ul><h3><span>&#x1f393; Coaching &amp; Development<\/span><\/h3><ul><li><span>Svolgerai sessioni di coaching costanti per far crescere il talento del team e migliorare performance ed engagement.<\/span><\/li><\/ul><h3><span>&#x1f4ca; Performance Management<\/span><\/h3><ul><li><span>Monitorerai KPI di servizio (qualit\u00e0, produttivit\u00e0, SLA, compliance).<\/span><\/li><li><span>Individuerai aree di miglioramento e implementerai piani di azione mirati.<\/span><\/li><\/ul><h3><span>&#x1f3c6; Service Excellence<\/span><\/h3><ul><li><span>Garantirai il rispetto degli standard contrattuali e qualitativi richiesti dal cliente bancario.<\/span><\/li><li><span>Metterai sempre il cliente finale al centro dell\u2019esperienza &#x1f499;<\/span><\/li><\/ul><h3><span>&#x1f6a8; Escalation Guru<\/span><\/h3><ul><li><span>Gestirai con professionalit\u00e0 situazioni complesse ed escalation, nel pieno rispetto delle procedure bancarie.<\/span><\/li><\/ul><h3><span>&#x1f5e3;\ufe0f Communication is key<\/span><\/h3><ul><li><span>Condividerai aspettative chiare, feedback costanti e aggiornamenti pratici con il team.<\/span><\/li><li><span>Condurrai Team Meeting efficaci in un ambiente inclusivo e collaborativo &#x1f91d;<\/span><\/li><\/ul><h3><span>&#x1f4c8; KPI &amp; Governance<\/span><\/h3><ul><li><span>Parteciperai alle <b>Service Alignment Meetings (SAL)<\/b>.<\/span><\/li><li><span>Analizzerai dati e trend per supportare decisioni strategiche data-driven.<\/span><\/li><\/ul><h3><span>&#x1f4da; Continuous Learning<\/span><\/h3><ul><li><span>Ti manterrai aggiornato su processi, normative bancarie e best practice.<\/span><\/li><li><span>Parteciperai a iniziative di formazione e miglioramento continuo.<\/span><\/li><\/ul><h3><span>&#x1f499; Be a Role Model<\/span><\/h3><ul><li><span>Incarnarai e promuoverai i valori di Concentrix con il tuo stile di leadership e atteggiamento positivo.<\/span><\/li><\/ul><h2><span>&#x1f464; Chi stiamo cercando<\/span><\/h2><p><span>\u2705 <b>Almeno 3 anni di esperienza come Team Leader<\/b><br \/>\u2705 <b>Almeno 3 anni di esperienza in ambito bancario \/ financial services<\/b><br \/>\u2705 Ottime capacit\u00e0 comunicative e relazionali<br \/>\u2705 Forte orientamento al coaching e allo sviluppo delle persone<br \/>\u2705 Ottima gestione delle priorit\u00e0 e del multitasking<br \/>\u2705 Mindset analitico e orientato ai risultati &#x1f4ca;<br \/>\u2705 Inglese <b>livello B1<\/b><br \/>\u2705 Flessibilit\u00e0 oraria e disponibilit\u00e0 su turni<\/span><\/p><h2><span>&#x1f381; Perch\u00e9 unirti a noi?<\/span><\/h2><p><span>\u2728 <b>Contratto a tempo indeterminato \u2013 CCNL Telecomunicazioni<\/b><br \/>&#x1f4b0; <b>Retribuzione competitiva<\/b> &#43; piano di incentivazione<br \/>&#x1f393; <b>Formazione continua<\/b> con Concentrix University &amp; LinkedIn Learning<br \/>&#x1f30d; <b>Concrete opportunit\u00e0 di crescita<\/b> in un contesto internazionale<br \/>&#x1f4cd; <b>Sede di lavoro: Cagliari<\/b><\/span><\/p><p><\/p><p><b>Diversity Disclaimer:<\/b><\/p><p>At Concentrix, we respect and celebrate the diversity of our game-changers. We are committed to creating an inclusive environment for all employees, where diverse backgrounds and perspectives are welcomed and valued.<\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1725129\",\"location\":\"Cagliari, Cagliari\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:24.225+08:00\",\"created_at\":\"2026-04-24T00:09:07.324+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzc3Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy-Cagliari\/Team-Leader-Bancario----Customer-Service_R1725129\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Cagliari\",\"state\":\"Cagliari\",\"country\":{\"wid\":\"8cd04a563fd94da7b06857a79faaf815\",\"iso2\":\"IT\",\"iso3\":\"ITA\",\"descriptor\":\"Italy\",\"iso_numeric\":\"380\"},\"postal_code\":\"09123\",\"primary_location\":{\"id\":\"IT-CAG-SARDI-Y0\",\"wid\":\"b67da9176e3d1062f9df2996e510bea1\",\"descriptor\":\"ITA Cagliari\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"giuseppe.serra@concentrix.com\"},\"first_name\":\"Serra, Giuseppe\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101778008\",\"wid\":\"1a5d7fb62a7e1020e2aeee1c59df0000\",\"descriptor\":\"Giuseppe Serra (101778008)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369695\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy-Cagliari\/Team-Leader-Bancario----Customer-Service_R1725129\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy-Cagliari\/Team-Leader-Bancario----Customer-Service_R1725129\/apply\",\"job_requisition_id\":\"R1725129\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"stefano.panarella@concentrix.com\"},\"first_name\":\"Stefano Panarella (101727674)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1725129\",\"wid\":\"53792cd426961001a198b86a99300000\",\"descriptor\":\"Team Leader Bancario  - 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(Dominican Republic branch)\",\"reference_id\":\"YDO01\",\"custom_reference_id\":null,\"company_reference_id\":\"YDO01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"arianna.sanchez@concentrix.com\"},\"first_name\":\"Arianna Sanchez Alcantara (207958)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1722587\",\"wid\":\"9ed6f29c5a9610019f0d4cbcd37d0000\",\"descriptor\":\"Generalist I\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"989\",\"campaign_id\":\"17771\",\"campaign_title\":\"Associate Director, Creative Services R1723650\",\"campaign_type\":\"job_application\",\"job_title\":\"Creative Director - Graphic Design & Video Production\",\"street\":\"COL Work-at-Home\",\"address\":\"COL Work-at-Home\",\"city\":\"COL\",\"state\":\"Amazonas\",\"postal_code\":null,\"region\":null,\"country\":\"Colombia\",\"short_description\":\"We are building a B2B brand that has impact. We need a creative function that makes it unmissable, and unmistakable.\\nYou will lead and elevate our graphic design and video production teams, shaping a visual identity that feels confident, consistent and commercially powerful. This is a hands-on leadership role. You will set the creative standard not just through direction, but through doing.\\nYou know how to move fast when the moment demands it and how to craft cinematic, high-production work when the brand deserves it. You combine creative vision with executional excellence. \\nThe mandate is simple: Make the brand look exceptional. Make it feel distinctive. Make it matter.\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p><b>Key Responsibilities<\/b>:<\/p><p><u>Define and Lead Creative Vision<\/u><\/p><ul><li>Shape and evolve the visual identity across web, social, campaigns, video, events and internal communications.<\/li><li>Ensure every creative output feels cohesive, premium and aligned to brand strategy.<\/li><li>Translate business priorities into compelling visual direction.<\/li><li>Personally contribute to high-impact creative work when required, setting the bar through example.<\/li><\/ul><p><u>Lead, Inspire and Develop the Creative Team<\/u><\/p><ul><li>Oversee and mentor the graphic design and video production teams.<\/li><li>Inspire high standards, strong craft and creative confidence.<\/li><li>Provide clear, constructive feedback that elevates individual and team performance.<\/li><li>Lead from the front, actively contributing to creative execution where it matters most.<\/li><\/ul><p><u>Deliver Both Rapid and High-Production Creative<\/u><\/p><ul><li>Enable fast, responsive creative for trending topics, real-time moments and reactive campaigns.<\/li><li>Ensure rapid-turn content maintains brand consistency and quality.<\/li><li>Oversee and contribute to premium, high-production brand assets, including cinematic video and flagship campaign work.<\/li><li>Balance agility with craft, knowing when speed matters and when polish defines impact.<\/li><\/ul><p><u>Drive Concept and Campaign Development<\/u><\/p><ul><li>Lead ideation across brand, campaign, product and thought leadership initiatives.<\/li><li>Develop bold creative concepts that resonate with clients and prospects.<\/li><li>Ensure ideas are distinctive, relevant and commercially grounded.<\/li><\/ul><p><u>Oversee Production and Execution<\/u><\/p><ul><li>Maintain exceptional quality from concept through final delivery.<\/li><li>Guide motion design, video production and visual execution to ensure technical and aesthetic excellence.<\/li><li>Establish workflows that enable both quickfire content and complex production.<\/li><\/ul><p><u>Advocate Creative at Senior Level<\/u><\/p><ul><li>Present and articulate creative rationale to senior stakeholders with clarity and confidence.<\/li><li>Influence strategic discussions through strong visual thinking.<\/li><li>Ensure creative direction is understood, supported and consistently executed.<\/li><li>Leverage Tools and Innovation<\/li><li>Maintain deep fluency in Adobe Creative Suite, Figma and video production tools.<\/li><li>Actively use modern AI-enabled creative tooling to accelerate experimentation and production.<\/li><li>Continuously evaluate emerging tools and formats that elevate creative impact.<\/li><\/ul><p><u>Leverage Tools and Innovation<\/u><\/p><ul><li>Maintain deep fluency in Adobe Creative Suite, Figma and video production tools.<\/li><li>Actively use modern AI-enabled creative tooling to accelerate experimentation and production.<\/li><li>Continuously evaluate emerging tools and formats that elevate creative impact.<\/li><\/ul><p><u>Objectives &amp; Measures of Success<\/u><\/p><ul><li>A cohesive and distinctive visual identity across all channels.<\/li><li>High-quality creative output delivered at both speed and scale.<\/li><li>Premium, flagship creative work that elevates brand positioning.<\/li><li>Increased engagement and brand perception among clients and prospects.<\/li><li>A motivated and developing creative team.<\/li><li>Creative influence recognised at senior leadership level.<\/li><\/ul><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Concentrix is a great match if you:<\/p><p><u>Essential<\/u><\/p><ul><li>Extensive experience leading visual design and video production in a B2B or agency environment.<\/li><li>Exceptional eye for typography, layout, motion, colour and visual storytelling.<\/li><li>Strong portfolio demonstrating both high-production brand work and rapid-turn creative.<\/li><li>Proven experience mentoring and developing creative talent.<\/li><li>Deep expertise in Adobe Creative Suite, Figma and video production tools. Fluency in modern AI creative tooling and workflows.<\/li><li>Hands-on creative capability with the confidence to contribute directly to execution.<\/li><li>Ability to balance bold creative thinking with commercial discipline. Confidence presenting creative work and rationale to senior stakeholders.<\/li><\/ul><p><\/p><p>It will be a plus if you:<\/p><ul><li><span>Experience in enterprise, technology or transformation-focused brands.<\/span><\/li><li><span>Background in both agency and in-house leadership roles. <\/span><\/li><li><span>Experience with 3D, advanced motion graphics or immersive formats.<\/span><\/li><li><span>Experience scaling creative operations in a growing organisation.<\/span><\/li><\/ul><p><\/p><p><u>Core Competencies &amp; Leadership Capabilities<\/u><\/p><ul><li>Visionary and hands-on creative leadership.<\/li><li>Inspires through action as well as direction.<\/li><li>Strong aesthetic judgement and attention to detail.<\/li><li>Comfortable operating at both speed and depth.<\/li><li>Confident communicator and creative advocate.<\/li><li>Curious and experimental with new tools and formats.<\/li><\/ul><p><\/p><p><u>Working Model &amp; Travel Requirements<\/u><\/p><ul><li>Global creative remit within a matrixed organisation.<\/li><li>Regular collaboration across marketing, brand and product teams.<\/li><li>Travel as required to support key initiatives.<\/li><\/ul><p><b>What\u2019s in it for you<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/p><p><\/p><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p>\",\"ats_external_id\":\"R1723650\",\"location\":\"COL, Amazonas\",\"job_type\":\"full_time\",\"salary\":\"27970937.42\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-04-28T18:07:50.386+08:00\",\"created_at\":\"2026-04-24T00:09:04.723+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzc3MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Work-at-Home\/Creative-Director---Graphic-Design---Video-Production_R1723650-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Marketing Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315dbe8a853f7bb7\",\"descriptor\":\"Concentrix CVG Customer Management Colombia S.A.S.\",\"reference_id\":\"YCO01\",\"organization_reference_id\":\"YCO01\"},\"location\":{\"city\":\"COL\",\"state\":\"Amazonas\",\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":null,\"primary_location\":{\"id\":\"CO-WFH-INDIR-01\",\"wid\":\"740544c0a47f013986ee73771f11e755\",\"descriptor\":\"COL Work-at-Home\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.carretero@concentrix.com\"},\"first_name\":\"Carretero Toro, Maria del Rosario\"},\"categories\":[{\"descriptor\":\"CF Marketing Solutions\"}],\"recruiters\":[{\"id\":\"101488186\",\"wid\":\"741a885457d5016369f961a7b83763d5\",\"descriptor\":\"Maria Carretero Toro (101488186)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2336\",\"descriptor\":\"Associate Director, Creative Services\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370374\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Work-at-Home\/Creative-Director---Graphic-Design---Video-Production_R1723650-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Work-at-Home\/Creative-Director---Graphic-Design---Video-Production_R1723650-1\/apply\",\"job_requisition_id\":\"R1723650\"}],\"organizations\":[{\"wid\":\"f9af6d726098019bab7d69163c069fbc\",\"descriptor\":\"(CORP) Corporate Marketing\",\"reference_id\":\"CORPORATEMKTNG\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315dbe8a853f7bb7\",\"descriptor\":\"Concentrix CVG Customer Management Colombia S.A.S.\",\"reference_id\":\"YCO01\",\"custom_reference_id\":null,\"company_reference_id\":\"YCO01\"},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - 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 Building Khaleej Area\",\"address\":\"ARE Abu Dhabi -  Building Khaleej Area\",\"city\":\"Abu Dhabi\",\"state\":\"Abu Dhabi\",\"postal_code\":null,\"region\":null,\"country\":\"United Arab Emirates\",\"short_description\":\"We are seeking an experienced Digital Manager to drive digital transformation, operational excellence, and customer experience optimization across our real estate portfolio. This strategic role will be based in Abu Dhabi and responsible for developing and implementing digital solutions that enhance operational efficiency, improve stakeholder engagement, and maximize the value of our digital assets and touchpoints.\\nThe Digital Manager will serve as a key change agent, working closely with leadership, operations teams, and external stakeholders to identify opportunities for digital innovation, analyze performance data, and implement best-in-class digital strategies that align with our business objectives.\",\"long_description\":\"<p>Job Description<\/p><p>Key responsibilities<\/p><p>Digital Strategy &amp; Transformation<\/p><ul><li>Analyze current digital usage patterns and identify opportunities for enhanced digital adoption across all customer and operational touchpoints<\/li><li>Develop comprehensive proposals for digital change initiatives, including detailed business cases with clear ROI \/ impact projections<\/li><li>Lead digital transformation 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to digital usage and implement sustainable corrective actions<\/li><li>Establish continuous improvement frameworks including Kaizen principles and business process reengineering<\/li><\/ul><p>Data Analytics &amp; Performance Management<\/p><ul><li>Leverage advanced analytics, dashboards, and real-time reporting tools to track digital performance and identify trends<\/li><li>Develop and maintain digital usage reporting frameworks to measure adoption, engagement, and business impact<\/li><li>Utilize predictive modeling and business intelligence tools (Power BI, Tableau, SQL) to derive actionable insights<\/li><li>Monitor benefit forecasting and tracking for digital initiatives, ensuring delivery of projected outcomes<\/li><li>Conduct regular operational audits to evaluate digital performance and recommend strategic improvements<\/li><\/ul><p>Stakeholder Management &amp; Communication<\/p><ul><li>Present proposals, findings, and recommendations to senior leadership and key stakeholders 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sectors<\/li><li>Strong experience in service delivery, process excellence, and operational transformation<\/li><li>Demonstrated success in leading digital adoption initiatives and change management programs<\/li><li>Experience with CRM platforms, workflow automation, and digital customer engagement solutions<\/li><\/ul><p>Technical Skills<\/p><ul><li>Advanced proficiency in business intelligence and analytics tools (Power BI, Tableau, Excel, SQL)<\/li><li>Strong understanding of CRM systems, preferably Salesforce and Genesys platforms<\/li><li>Knowledge of app development and deployment processes<\/li><li>Understanding of API integration and system connectivity<\/li><li>Experience with process automation tools and RPA technologies<\/li><li>Familiarity with Lean, Six Sigma, or other process improvement methodologies (certification preferred)<\/li><\/ul><p>Core Competencies<\/p><ul><li>Exceptional communication skills across all formats (verbal, written, presentation)<\/li><li>Advanced 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This role focuses on developing deep product knowledge, enabling internal sales teams, and driving overall growth of Qualcomm-related business.\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p><\/p><p>Are you passionate about technology and sales, and ready to make an impact with a global leader?<\/p><p>We\u2019re a global technology and services company powering the brands of the future. In this role, you\u2019ll work with one of the most innovative players in the tech industry, helping drive product adoption and sales performance.<\/p><p><\/p><p>As a Qualcomm Sales Enablement Specialist in Barcelona, you\u2019ll act as the key expert connecting product knowledge, sales strategy, and business growth.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p><\/p><p>We\u2019ll give you the tools, training, and support you need to succeed. You\u2019ll develop deep expertise in cutting-edge technology, while building strong skills in sales enablement, stakeholder management, and strategic positioning.<\/p><p><\/p><p>At Concentrix, there\u2019s real career growth potential, with opportunities to move into senior sales, product, or strategy roles.<\/p><p><\/p><p><b>Summary<\/b><\/p><p>We are seeking a sales-driven professional to act as a dedicated expert and advocate for Qualcomm products within our organization. This role focuses on developing deep product knowledge, enabling internal sales teams, and driving overall growth of Qualcomm-related business.<\/p><p><\/p><p><b>Responsibilities<\/b>\u00a0<\/p><ul><li><h2>Develop and maintain strong expertise in Qualcomm products, solutions, and value propositions<\/h2><\/li><li><h2>Act as the internal \u201cgo-to\u201d specialist and advocate for all Qualcomm offerings<\/h2><\/li><li><h2>Support and collaborate closely with sales teams to drive product awareness and revenue growth<\/h2><\/li><li><h2>Deliver training sessions and enablement programs to improve team knowledge and sales effectiveness<\/h2><\/li><li><h2>Translate technical product features into clear business value for both internal teams and customers<\/h2><\/li><li><h2>Identify opportunities to expand Qualcomm product adoption across accounts<\/h2><\/li><li><h2>Provide ongoing feedback from the field to improve positioning and sales strategies<\/h2><\/li><\/ul><p><\/p><p><b>Key Requirements<\/b>\u00a0\u00a0<\/p><ul><li><h2>Are bilingual or proficient in English<\/h2><\/li><li><h2>Strong product knowledge or ability to quickly build deep technical understanding<\/h2><\/li><li><h2>Excellent communication and presentation skills<\/h2><\/li><li><h2>Proven ability to train, influence, and support sales teams<\/h2><\/li><li><h2>Sales-oriented mindset with a focus on driving results<\/h2><\/li><li><h2>Strong collaboration and stakeholder management skills<\/h2><\/li><\/ul><p><\/p><p><b>Preferred Profile<\/b><\/p><ul><li><h2>Experience in inside sales, sales enablement, or product specialist roles<\/h2><\/li><li><h2>Background in technology, semiconductors, or related industries<\/h2><\/li><li><h2>Ability to simplify complex technical concepts for diverse audiences<\/h2><\/li><\/ul><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p><\/p><ul><li><h2>Full-time contract (39h\/week) Monday to Friday, 09:00\u201318:00<\/h2><\/li><li><h2>Salary: 28,500 euros gross\/year &#43; up to \u20ac6,500 bonus &#43; private medical insurance<\/h2><\/li><li><h2>Bring-a-friend (referral) bonus opportunities<\/h2><\/li><li><h2>Full paid training on the company and the project you&#39;ll be working on<\/h2><\/li><li><h2>Career development programs and specialized courses<\/h2><\/li><li><h2>Great office location in Barcelona, and opportunity to work from home some days after trial period<\/h2><\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p><\/p><p>At<span>\u00a0<\/span><b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p>R1724715<\/p>\",\"ats_external_id\":\"R1724715\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"2375\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-30T18:04:57.190+08:00\",\"created_at\":\"2026-04-23T18:07:20.809+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzc0NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inside-Sales-Specialist---Qualcomm-Products_R1724715-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Hybrid HS03\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"992\",\"campaign_id\":\"17744\",\"campaign_title\":\"Representative, Operations Support R1724225\",\"campaign_type\":\"job_application\",\"job_title\":\"Help Desk Support(English - speaking) - On-site HI03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"The Operational Support role provides comprehensive support across Sales, Operations, and IT functions to the HP program in both client-facing and internal environments, enabling seamless integration and continuity across the IT infrastructure.\",\"long_description\":\"<div><p><b><span>Experience the power of a game-changing career<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Are you looking to grow your career in IT and operations within a dynamic, international environment?<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We\u2019re<\/span><span><span>\u00a0<\/span>a global technology and services leader that powers the brands of the future. In this role,<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>support a key client program, ensuring smooth day-to-day operations across IT, Sales, and Operations environments.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As an <\/span><\/span> <span>Help Desk Support<\/span> <span><span> in Barcelona, you will play a critical role in<span>\u00a0<\/span><\/span><span>maintaining<span>\u00a0<\/span>systems, supporting users, and enabling business continuity.<\/span>\u00a0<\/span><\/p><\/div><div><p><b><span>Career growth and personal development<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>provide you with the tools, training, and support you need to succeed. At Concentrix, there\u2019s real career growth potential, with opportunities to expand your skills across IT support, operations, and project coordination.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What you will do in this role<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Provide technical support across multiple environments, resolving<span>\u00a0<\/span><\/span><span>incidents<\/span><span><span>\u00a0<\/span>and managing service requests within SLA and quality standards.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Monitor systems and<span>\u00a0<\/span><\/span><span>identify<\/span><span><span>\u00a0<\/span>potential issues, escalating and reporting as needed to prevent wider impact.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Support business locations with on-site and remote<span>\u00a0<\/span><\/span><span>assistance<\/span><span>, ensuring smooth day-to-day operations.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Coordinate onboarding processes, including account setup, access provisioning, and device preparation for new starters.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Manage IT assets and equipment, including inventory control, device lifecycle, installations, and troubleshooting.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Deliver training and documentation, including onboarding sessions, refresher<span>\u00a0<\/span><\/span><span>trainings<\/span><span>, and user guides to improve adoption and reduce incidents.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Your qualifications<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>1\u20132 years of experience in IT support, customer service, or call center environments.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Strong English communication skills (written and spoken).\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Solid knowledge of PC hardware, software, Windows OS, and Microsoft Office tools.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Strong problem-solving, organizational, and multitasking skills.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Team-oriented with a customer-focused mindset and high attention to detail.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Reliable, proactive, and able to work independently in a fast-paced environment.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Nice to have<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Knowledge of PC &amp; Print devices and hardware<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Full-time\u00a0<\/span><span>39<\/span><span>\u00a0hours\/week \u2013 temporary contract\u00a0<\/span><span>Monday to Friday from 9:00 to 18:00<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Salary<span>\u00a0<\/span><\/span><span>19.654<\/span><span>\u20ac gross\/year<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Great location<\/span><span><span>\u00a0<\/span>in Barcelona\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Bring-a-friend (referral) bonus opportunities\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Full paid training on the company and the project<\/span><span><span>\u00a0<\/span><\/span><span>you&#39;ll<\/span><span><span>\u00a0<\/span>be working on\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Career development programs and specialized courses\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Experience the best version of you<\/span><\/b><span><span>!<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>At<span>\u00a0<\/span><\/span><\/span><b><span>Concentrix<\/span><\/b><span><span>, we invest in our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>around the globe call Concentrix their \u201cemployer of choice.\u201d\u202f\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Concentrix is an equal opportunity employer\u202f<\/span><\/i><span><span>\u202f\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><i><span>We&#39;re<\/span><span><span>\u00a0<\/span>proudly<span>\u00a0<\/span><\/span><span>united as one<\/span><span><span>\u00a0<\/span>team, one company, globally.<span>\u00a0<\/span><\/span><span>We&#39;re<\/span><span><span>\u00a0<\/span>committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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HPINC - 980008576\",\"reference_id\":\"980008576\",\"custom_reference_id\":\"980008576\",\"company_reference_id\":null},{\"wid\":\"31d40b724ab8014543d604766d1934d5\",\"descriptor\":\"COGS (CORP) Ops Support Non-Billable - Direct\",\"reference_id\":\"CORPOPSSPTNBDIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"eszter.toth1@concentrix.com\"},\"first_name\":\"Eszter Laura Toth (102538365)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1724225\",\"wid\":\"57d20cff6fe610019041127a18c30000\",\"descriptor\":\"Help Desk Support(English - speaking) - On-site HI03\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"993\",\"campaign_id\":\"17730\",\"campaign_title\":\"Sr. Technical, IT Data Analysis (TCF) R1724433\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Data Architect\/Analyst - Bilingual\",\"street\":\"MEX Work-at-Home\",\"address\":\"MEX Work-at-Home\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p>We are looking for a Senior level Data Architect\/Analyst with demonstrated problem solving expertise and practical experience designing, analyzing, and supporting both OLTP and OLAP systems.<\/p><p><\/p><p><b>Qualifications<\/b><\/p><p><\/p><p><b>Experience<\/b><\/p><p><b>Data Analyst Experience (required):<\/b><\/p><ul><li><p><b>Recent hands<\/b><b>\u2011<\/b><b>on experience <\/b>in a<b> Data Analyst (DA) <\/b>role (current or immediately prior role) performing <b>Data modeling<\/b> for <b>OLTP<\/b> and <b>OLAP\/EDW<\/b>, Source\u2011to\u2011target data mappings, and writing complex transformation rules.<\/p><\/li><li><p>Core DA project delivery responsibilities.<\/p><\/li><\/ul><p>Multi\u2011Role Capability (required):<\/p><ul><li><p>Data Analyst (DA) primary role: Data modeling, mapping, profiling, and documentation.<\/p><\/li><li><p>Business Analyst (BA) mindset: Gathering, clarifying, and documenting business and technical requirements directly with stakeholders, as needed.<\/p><\/li><li><p>Project Manager mindset: Planning, organizing, and tracking their own technical work when no formal PM is assigned.<\/p><\/li><li><p>Look for examples of independently owned deliverables and timelines.<\/p><\/li><\/ul><p><b>Availability &amp; Work Expectations<\/b> (no negotiable):<\/p><ul><li><p><b>Time Zone Availability<\/b> - <b>Central Time<\/b>.<\/p><\/li><\/ul><p>Contractor Expectations (required):<\/p><ul><li><p>This role requires hands\u2011on delivery, not advisory\/consulting work.<\/p><\/li><li><p>Comfortable owning outcomes end\u2011to\u2011end.<\/p><\/li><\/ul><p><b>Strong Communication &amp; Problem<\/b><b>\u2011<\/b><b>Solving Skills<\/b> <b>(required):<\/b><\/p><ul><li><p>Clear, professional written and verbal communication in <b>English<\/b>.<\/p><\/li><li><p>Ability to explain complex technical concepts to both technical and non\u2011technical stakeholders,<\/p><\/li><li><p>Screen for examples of documentation, stakeholder interaction, or cross\u2011team communication.<\/p><\/li><li><p>Ability to analyze ambiguous or complex problems.<\/p><\/li><li><p>Identify and document root cause.<\/p><\/li><li><p>Propose and execute viable, practical solutions.<\/p><\/li><li><p>Look for real troubleshooting or issue\u2011resolution examples.<\/p><\/li><\/ul><p><\/p><p><b>Data Modeling &amp; Architecture (required)<\/b><\/p><p>Experience designing and maintaining <b>physical data models<\/b> by translating business requirements into scalable solutions.<\/p><p>Familiar applying <b>enterprise modeling<\/b> best practices across <b>EDW<\/b> and <b>OLTP<\/b>, including:<\/p><ul><li><p>Kimball dimensional modeling.<\/p><\/li><li><p>Medallion architecture.<\/p><\/li><li><p>Normalized (3NF) transactional models.<\/p><\/li><\/ul><p>Solid knowledge of <b>OLTP<\/b> modeling, including <b>SQL Server<\/b> temporal tables.<\/p><p>Working understanding of <b>XML<\/b> and <b>XSD<\/b>, including:<\/p><ul><li><p>Differences between XSD vs XML.<\/p><\/li><li><p>Canonical data models and schema design.<\/p><\/li><\/ul><p>Experience in Fail Fast Execution (required), being familiar with moving forward with initial solutions, testing early, identifying issues quickly, and pivoting without delay rather than waiting for perfect requirements or designs.<\/p><p><\/p><p><b>Data Engineering &amp; Platform Experience<\/b><\/p><p>Hands\u2011on experience with cloud and enterprise data platforms, including:<\/p><ul><li><p><b>Azure<\/b>, <b>Microsoft Fabric<\/b> <b>(preferred),<\/b> AWS (acceptable).<\/p><\/li><li><p>SQL Server, Oracle.<\/p><\/li><li><p>Azure Synapse, Lakehouse architectures.<\/p><\/li><\/ul><p>Experience implementing data distribution and partitioning strategies, including:<\/p><ul><li><p>Azure Synapse data distribution.<\/p><\/li><li><p>Delta Lake partitioning.<\/p><\/li><\/ul><p>Experience performing data profiling to assess quality, structure, and analytics readiness.<\/p><ul><li><p>Senior\u2011level on <b>SQL<\/b> expertise, including:<\/p><ul><li><p><b>T\u2011SQL<\/b> and PL\/SQL.<\/p><\/li><li><p><b>DDL\/DML<\/b> creation.<\/p><\/li><li><p>Ability to create and troubleshoot stored procedures, views, functions<\/p><\/li><\/ul><\/li><\/ul><p>Proven experience in:<\/p><ul><li><p>Query Performance Tuning.<\/p><\/li><li><p>Data Validation.<\/p><\/li><li><p>Ensuring accuracy, completeness, and reliability of datasets.<\/p><\/li><\/ul><p><\/p><p><b>Data Governance Responsibilities (required)<\/b><\/p><p>Experience ensuring analytics and reporting data adheres to data governance standards, including:<\/p><ul><li><p>Data quality.<\/p><\/li><li><p>Metadata and documentation.<\/p><\/li><li><p>Privacy and security considerations.<\/p><\/li><\/ul><p>Experience acting as a technical data steward for assigned domains by:<\/p><ul><li><p>Defining and maintaining trusted data definitions.<\/p><\/li><li><p>Partnering with business and technical teams on metrics and business rules.<\/p><\/li><\/ul><p><\/p><p><b>CI\/CD &amp; Version Control (preferred)<\/b><\/p><p>Experience using GitHub for version control of SQL, code, and with understanding of:<\/p><ul><li><p>Branching and merging strategies.<\/p><\/li><li><p>CI\/CD deployment approaches for database objects across environments.<\/p><\/li><\/ul><p><\/p><p><b>Tools &amp; Technologies (Hands\u2011On preferred)<\/b><\/p><p>Data modeling tools:<\/p><ul><li><p>Erwin (preferred).<\/p><\/li><li><p>ER\/Studio or equivalent accepted.<\/p><\/li><\/ul><p>Development tools (preferred):<\/p><ul><li><p>Visual Studio Code.<\/p><\/li><li><p>XMLSpy.<\/p><\/li><\/ul><p>Source\u2011to\u2011target mapping:<\/p><ul><li><p>Erwin DI Suite \/ Erwin Mapping Manager (preferred).<\/p><\/li><li><p>Excel\u2011based mappings (acceptable).<\/p><\/li><\/ul><p>Programming:<\/p><ul><li><p>Python (working knowledge required).<\/p><\/li><\/ul><p><\/p><p><b>SDLC &amp; Delivery Methodologies<\/b><\/p><p>Experience working in:<\/p><ul><li><p>Waterfall.<\/p><\/li><li><p>Agile \/ SCRUM.<\/p><\/li><li><p>Sprint\u2011based delivery models.<\/p><\/li><\/ul><p><\/p><p><b>AI &amp; Modern Analytics Practices (Nice to See, Strong Plus)<\/b><\/p><p>Experience actively leveraging AI tools in daily work to:<\/p><ul><li><p>Generate or optimize SQL\/Python.<\/p><\/li><li><p>Accelerate analysis.<\/p><\/li><li><p>Improve documentation.<\/p><\/li><li><p>Support data quality and governance tasks.<\/p><\/li><li><p>Look for practical, productivity\u2011focused usage (not experimentation only).<\/p><\/li><\/ul><p><\/p><p><b>Development Background (preferred)<\/b><\/p><p>Hands\u2011on development experience in cloud data platforms, including:<\/p><ul><li><p>Pipelines.<\/p><\/li><li><p>Pyspark Notebooks.<\/p><\/li><li><p>Azure Data Factory.<\/p><\/li><\/ul><p><\/p><p>#LI-Remote #Latam #DataArchitect #DataAnalyst #DataModeling<\/p>\",\"ats_external_id\":\"R1724433\",\"location\":\"Mexico City\",\"job_type\":\"full_time\",\"salary\":\"62497.5\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-04-24T10:09:05.641+08:00\",\"created_at\":\"2026-04-23T16:09:35.381+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzczMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Senior-Data-Architect-Analyst---Bilingual_R1724433\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"IT Generalists\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"organization_reference_id\":\"PMX01\"},\"location\":{\"city\":\"Mexico City\",\"state\":null,\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"01567\",\"primary_location\":{\"id\":\"MX-WFH-INDIR-01\",\"wid\":\"740544c0a47f01a9930372781f112058\",\"descriptor\":\"MEX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kevin.miranda3@concentrix.com\"},\"first_name\":\"Miranda Orellana, Kevin Alexander\"},\"categories\":[{\"descriptor\":\"CF IT Generalists\"}],\"recruiters\":[{\"id\":\"103452836\",\"wid\":\"85eecd5ab265103ba88bbb30968d0000\",\"descriptor\":\"Kevin Miranda Orellana (103452836)\"},{\"id\":\"102009992\",\"wid\":\"871dd66c54300107b3ad8716fae40000\",\"descriptor\":\"Jose Luis Reyes Reyes (102009992)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0376\",\"descriptor\":\"Sr. Technical, IT Data Analysis (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369892\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Senior-Data-Architect-Analyst---Bilingual_R1724433\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Senior-Data-Architect-Analyst---Bilingual_R1724433\/apply\",\"job_requisition_id\":\"R1724433\"}],\"organizations\":[{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"custom_reference_id\":null,\"company_reference_id\":\"PMX01\"},{\"wid\":\"9df561df9bbd01197a435dccb3060000\",\"descriptor\":\"W0ZHFN Amc Theatres Global Hadoop Dev\",\"reference_id\":\"W0ZHFN\",\"custom_reference_id\":\"W0ZHFN\",\"company_reference_id\":null},{\"wid\":\"9d3f7de1c62c10088c18a99e7bae0000\",\"descriptor\":\"COGS (CORP) CAT Data & Analytics SL\",\"reference_id\":\"CATDATAANA-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"8cec526bf85b011977dd49ac8bc40000\",\"descriptor\":\"8634 - Amc - PUSA5637\",\"reference_id\":\"PUSA5637\",\"custom_reference_id\":\"PUSA5637\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"gisela.ramirez@concentrix.com\"},\"first_name\":\"Gisela Ramirez Dominguez (102070905)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1724433\",\"wid\":\"9ed6f29c5a961001896dc10a8e0b0000\",\"descriptor\":\"Senior Data Architect\/Analyst - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b><span>Role Fit &amp; Experience <\/span><\/b><\/p><p>Recent Data Analyst Experience (REQUIRED): Candidate must have very recent hands\u2011on experience in a Data Analyst (DA) role (current or immediately prior role), performing:<\/p><ul><li><p>Data modeling for OLTP and OLAP\/EDW<\/p><\/li><li><p>Source\u2011to\u2011target data mappings, writing complex transformation rules<\/p><\/li><li><p>Core DA project delivery responsibilities<\/p><\/li><li><p>Do NOT advance candidates whose DA experience is historical (e.g., 8\u201310&#43; years ago)<\/p><\/li><\/ul><p>Multi\u2011Role Capability (REQUIRED): Candidate must demonstrate capability across three functions:<\/p><ul><li><p>Data Analyst (DA) primary role: Data modeling, mapping, profiling, documentation<\/p><\/li><li><p>Business Analyst (BA) mindset: Gathering, clarifying, and documenting business and technical requirements directly with stakeholders, as needed<\/p><\/li><li><p>Project Manager mindset: Planning, organizing, and tracking their own technical work when no formal PM is assigned<\/p><\/li><li><p>Look for examples of independently owned deliverables and timelines.<\/p><\/li><\/ul><p>Availability &amp; Work Expectations (Non\u2011Negotiable)<\/p><ul><li><p>Time Zone Availability: Must be available for consistent collaboration during Central Time (9:00 a.m. \u2013 4:00 p.m. CT).<\/p><\/li><li><p>Do not submit candidates unable to align to these hours.<\/p><\/li><\/ul><p>Contractor Expectations (REQUIRED): This role requires hands\u2011on delivery, not advisory\/consulting work. Candidate must be comfortable owning outcomes end\u2011to\u2011end.<\/p><p>Communication &amp; Problem\u2011Solving (Critical)<\/p><p>Strong Communication Skills (REQUIRED):<\/p><ul><li><p>Clear, professional written and verbal communication<\/p><\/li><li><p>Ability to explain complex technical concepts to both technical and non\u2011technical stakeholders<\/p><\/li><li><p>Screen for examples of documentation, stakeholder interaction, or cross\u2011team communication.<\/p><\/li><\/ul><p>Problem Solver (REQUIRED):<\/p><ul><li><p>Ability to analyze ambiguous or complex problems<\/p><\/li><li><p>Identify and document root cause<\/p><\/li><li><p>Propose and execute viable, practical solutions<\/p><\/li><li>Look for real troubleshooting or issue\u2011resolution examples.<\/li><\/ul><p><\/p><p><\/p><p><b>Data Modeling &amp; Architecture<\/b><\/p><p>Design and maintain physical data models by translating business requirements into scalable solutions. Apply enterprise modeling best practices across EDW and OLTP, including:<\/p><ul><li>Kimball dimensional modeling<\/li><li>Medallion architecture<\/li><li>Normalized (3NF) transactional models<\/li><\/ul><p>Solid knowledge of OLTP modeling, including SQL Server temporal tables. Working understanding of XML and XSD, including:<\/p><ul><li>Differences between XSD vs XML<\/li><li>Canonical data models and schema design<\/li><\/ul><p>Fail\u2011Fast Execution Required: Candidate must be comfortable moving forward with an initial solution, testing early, identifying issues quickly, and pivoting without delay rather than waiting for perfect requirements or designs.<\/p><p><\/p><p><b>Data Engineering &amp; Platform Experience<\/b><\/p><p>Hands\u2011on experience with cloud and enterprise data platforms, including:<\/p><ul><li>Azure, Microsoft Fabric (preferred), AWS (acceptable),<\/li><li>SQL Server, Oracle<\/li><li>Azure Synapse, Lakehouse architectures<\/li><\/ul><p>Implement data distribution and partitioning strategies, including:<\/p><ul><li>Azure Synapse data distribution<\/li><li>Delta Lake partitioning<\/li><\/ul><p>Perform data profiling to assess quality, structure, and analytics readiness.<\/p><ul><li>SQL &amp; Data Validation (Senior\u2011Level)<\/li><li>Senior\u2011level SQL expertise, including:<ul><li>T\u2011SQL and PL\/SQL<\/li><li>DDL\/DML creation<\/li><li>Ability to create and troubleshoot stored procedures, views, functions<\/li><\/ul><\/li><\/ul><p>Proven experience in:<\/p><ul><li>Query performance tuning<\/li><li>Data validation<\/li><li>Ensuring accuracy, completeness, and reliability of datasets<\/li><li>Screen out candidates with only basic or read\u2011only SQL experience.<\/li><\/ul><p><\/p><p><b>CI\/CD &amp; Version Control (Preferred)<\/b><\/p><p>Experience using GitHub for version control of SQL and code. Understanding of:<\/p><ul><li>Branching and merging strategies<\/li><li>CI\/CD deployment approaches for database objects across environments<\/li><\/ul><p><\/p><p><b>Data Governance Responsibilities (Required)<\/b><\/p><p>Ensure analytics and reporting data adheres to data governance standards, including:<\/p><ul><li>Data quality<\/li><li>Metadata and documentation<\/li><li>Privacy and security considerations<\/li><\/ul><p>Act as a technical data steward for assigned domains by:<\/p><ul><li>Defining and maintaining trusted data definitions<\/li><li>Partnering with business and technical teams on metrics and business rules<\/li><\/ul><p><\/p><p><b>Tools &amp; Technologies (Hands\u2011On Preferred)<\/b><\/p><p>Data modeling tools:<\/p><ul><li>Erwin (preferred)<\/li><li>ER\/Studio or equivalent accepted<\/li><\/ul><p>Development tools (preferred):<\/p><ul><li>Visual Studio Code<\/li><li>XMLSpy<\/li><\/ul><p>Source\u2011to\u2011target mapping:<\/p><ul><li>Erwin DI Suite \/ Erwin Mapping Manager (preferred)<\/li><li>Excel\u2011based mappings (acceptable)<\/li><\/ul><p>Programming:<\/p><p>Python (working knowledge required<\/p><p><\/p><p><b>SDLC &amp; Delivery Methodologies<\/b><\/p><p>Experience working in:<\/p><ul><li>Waterfall<\/li><li>Agile \/ SCRUM<\/li><li>Sprint\u2011based delivery models<\/li><\/ul><p>Comfortable collaborating in both structured and iterative environments.<\/p><p><\/p><p><b>AI &amp; Modern Analytics Practices (Nice to See, Strong Plus)<\/b><\/p><p>Actively leverages AI tools in daily work to:<\/p><ul><li>Generate or optimize SQL\/Python<\/li><li>Accelerate analysis<\/li><li>Improve documentation<\/li><li>Support data quality and governance tasks<\/li><li>Look for practical, productivity\u2011focused usage\u2014not experimentation only.<\/li><\/ul><p><\/p><p><b>Development Background (Preferred)<\/b><\/p><p>Hands\u2011on development experience in cloud data platforms, including:<\/p><ul><li>Pipelines<\/li><li>Pyspark Notebooks<\/li><li>Azure Data Factory<\/li><\/ul><p>Candidates with strong development experience in OLTP and OLAP systems, including ETL tool\u2011based development, along with strong Data Analyst skills and mindset may be considered.<\/p><p><\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"994\",\"campaign_id\":\"17728\",\"campaign_title\":\"Product Manager (TCF) R1724452\",\"campaign_type\":\"job_application\",\"job_title\":\"Data Engineer Product Owner\",\"street\":\"CRI Work-at-Home\",\"address\":\"CRI Work-at-Home\",\"city\":\"CRI\",\"state\":\"Alajuela\",\"postal_code\":\".\",\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"We are looking for a curious and dynamic Technical Product Owner to join Vail Resorts\u2019 Core Engineering Services (CES) \u2013 Data Engineering & Enablement team. This role will own and evolve enterprise data platforms, shared services, and foundational capabilities across both on prem and cloud environments, with a primary focus on enabling marketing analytics and enterprise data consumption at scale. \\nThis Technical Product Owner will partner closely with Data Engineering, Analytics, Architecture, and business stakeholders to define, prioritize, and deliver high quality data products, BI solutions, and reporting capabilities. The role brings value through strong product ownership, technical data acumen, stakeholder leadership, and disciplined execution within a platform oriented engineering organization. \\nWe\u2019re looking for someone who enjoys unwinding complex data and platform problems as much as they enjoy facilitating alignment and prioritization workshops, and who naturally bridges business outcomes with scalable technical implementation.\",\"long_description\":\"<h1><b>Data Engineer Product Owner \u2013 Remote in Costa Rica<\/b><\/h1><h1><\/h1><p>We&#39;re <b>Concentrix<\/b>, the global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re <b>solution-focused, tech-powered, intelligence-fueled.<\/b> With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. <b>We shape new game-changing careers in over 70 countries, attracting the best talent.<\/b><br \/><br \/>We embrace our <b>game-changers<\/b> with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond <b>WOW <\/b>for our customers will fit right in with what we do and who we are.<\/p><p>We are looking for a curious and dynamic Technical Product Owner. This role will own and evolve enterprise data platforms, shared services, and foundational capabilities across both on prem and cloud environments, with a primary focus on enabling marketing analytics and enterprise data consumption at scale.<\/p><p><br \/>The Technical Product Owner will partner closely with Data Engineering, Analytics, Architecture, and business stakeholders to define, prioritize, and deliver high quality data products, BI solutions, and reporting capabilities. The role brings value through strong product ownership, technical data acumen, stakeholder leadership, and disciplined execution within a platform oriented engineering organization.<\/p><p><br \/>We\u2019re looking for someone who enjoys unwinding complex data and platform problems as much as they enjoy facilitating alignment and prioritization workshops, and who naturally bridges business outcomes with scalable technical implementation.<\/p><p><\/p><p><b>Essential Functions\/Core Responsibilities<\/b><\/p><p><b>1. Product Strategy &amp; Stakeholder Leadership<\/b><\/p><ul><li><b>Discovery &amp; Alignment:<\/b> Partner with business leaders to understand needs, define outcomes, and translate them into clear product features and data requirements.<\/li><li><b>Backlog Management:<\/b> Own and prioritize the operational and enhancement backlogs, assessing severity and business impact to ensure platform stability and value delivery.<\/li><li><b>Cross-Functional Collaboration:<\/b> Partner with Project and Engineering leads to estimate effort, assess risks, manage dependencies, and maintain scope clarity.<\/li><\/ul><p><b>2. Technical Ownership &amp; Data Discovery<\/b><\/p><ul><li><b>Solution Shaping:<\/b> Collaborate with Architecture and Data Engineering to ensure business intent is reflected in scalable functional and technical designs.<\/li><li><b>Hands-on Analysis:<\/b> Perform data exploration across new and existing sources (SQL-based) to inform feasibility, solution design, and prioritization.<\/li><li><b>Product Delivery:<\/b> Drive work items through the full lifecycle\u2014from discovery and design through testing and deployment\u2014removing blockers along the way.<\/li><\/ul><p><b>3. Quality Assurance &amp; Operational Support<\/b><\/p><ul><li><b>Acceptance Criteria:<\/b> Own the definition of &#34;Done&#34; and partner with QA to ensure data quality, correctness, and readiness for release.<\/li><li><b>Production Support:<\/b> Provide operational support for production issues, working with IT teams to troubleshoot and resolve high-urgency data gaps.<\/li><li><b>Data Governance:<\/b> Evaluate multiple approaches to data consumption across analytics and self-service tools to ensure consistency across platforms.<\/li><\/ul><p><\/p><p><b>Candidate Profile<\/b><\/p><ul><li><b>Education:<\/b> Bachelor\u2019s degree in computer science, Information Technology, Software Engineering, or a related technical field.<\/li><li><b>Experience:<\/b> 5&#43; years of relevant experience. This can be 5&#43; years as a TPO, or a hybrid of 3 years as TPO and 2 years in Data Engineering\/Analytics.<\/li><li><b>Language:<\/b> Fluent in English with excellent communication skills for both technical and non-technical audiences.<\/li><li><b>Certification:<\/b> CSPO (Certified Scrum Product Owner) or similar Agile certification is preferred.<\/li><\/ul><p><\/p><p><b>Technical Core<\/b><\/p><ul><li><b>Data Acumen:<\/b> Strong SQL skills and experience exploring, validating, and reasoning about complex data sets.<\/li><li><b>Agile Mastery:<\/b> Expert-level experience in backlog ownership, story refinement, and sprint planning within Agile frameworks.<\/li><li><b>Cloud Ecosystem:<\/b> Familiarity with modern data platforms such as <b>Azure, Databricks, and Snowflake<\/b>.<\/li><li><b>Documentation:<\/b> High proficiency in using Jira and Confluence for requirements tracking and cross-team collaboration.<\/li><\/ul><p><\/p><p><b>Technical Stack Summary<\/b><\/p><ul><li><b>Data Platforms:<\/b> Azure, Databricks, Snowflake, On-Premise environments.<\/li><li><b>Tools:<\/b> Jira, Confluence, SQL.<\/li><li><b>Methodology:<\/b> Agile, Scrum, Kanban.<\/li><li><b>Optional\/Plus:<\/b> Postman, Visual Studio.<\/li><\/ul><p><\/p><p><b>Join us and be part of this journey towards greater opportunities and brighter futures.<\/b><\/p>\",\"ats_external_id\":\"R1724452\",\"location\":\"CRI, Alajuela\",\"job_type\":\"full_time\",\"salary\":\"3333.2\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-04-24T04:04:07.938+08:00\",\"created_at\":\"2026-04-23T16:09:33.330+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzcyOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Data-Engineer-Product-Owner_R1724452\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Product_Platform Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"organization_reference_id\":\"CCRI\"},\"location\":{\"city\":\"CRI\",\"state\":\"Alajuela\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"CR-WFH-INDIR-01\",\"wid\":\"740544c0a47f0190287c41771f119555\",\"descriptor\":\"CRI Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"paulina.luna@concentrix.com\"},\"first_name\":\"Luna, Paulina\"},\"categories\":[{\"descriptor\":\"CF Product_Platform Management\"}],\"recruiters\":[{\"id\":\"103503816\",\"wid\":\"a4579507f4991010649c6969f84f0000\",\"descriptor\":\"Paulina Luna (103503816)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0441\",\"descriptor\":\"Product Manager (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369863\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Data-Engineer-Product-Owner_R1724452\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Data-Engineer-Product-Owner_R1724452\/apply\",\"job_requisition_id\":\"R1724452\"}],\"organizations\":[{\"wid\":\"339e32adfe731028d18b69764fd20000\",\"descriptor\":\"W0ZX9W Vail Resorts\",\"reference_id\":\"W0ZX9W\",\"custom_reference_id\":\"W0ZX9W\",\"company_reference_id\":null},{\"wid\":\"4700f791fa0d10241e1de62e72ef0000\",\"descriptor\":\"24370 - 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Bilingual R1725048\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (German-speaking) - Fashion Industry LE02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Customer Service Representative in Barcelona (On-site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the Fashion industry.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p><\/p><p>As a <b>Customer Service Representative<\/b> on our team, you will:\u00a0\u00a0<\/p><p><\/p><p>- Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users\u2019 demands.\u00a0<br \/>- Log call details onto call management systems and provide response and resolution within SLA\u00a0<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers\u00a0<br \/>- Escalate potential service issues initially with Mentor.\u00a0\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0<\/p><p><\/p><p>- Are bilingual or proficient in German plus advanced English<br \/>- Have working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration\u00a0<br \/>- Have good disposition to work in a customer service environment\u00a0<br \/>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 needs\u00a0<br \/>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. 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Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<div>\\n<div>Job Description<\/div>\\n<\/div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<p><strong>Experience the power of a game-changing career\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Passionate about finding your next big opportunity? We&rsquo;re a global technology and services leader that powers the brands of the future. 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Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is a great match if you:\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>- Are proficient or bilingual in English<br \/>- Have strong communication skills&nbsp;<br \/>- Have solid Sales Background&nbsp;<br \/>- Are achievement and goal oriented&nbsp;<br \/>- Have good computer skills&nbsp;<br \/>- Have previous experience in Sales B2B&nbsp;<br \/>- Are motivated and self-starter&nbsp;<br \/>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help support your unique lifestyle:\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>- Full-time 39 hours\/week permanent contract: Monday to Thursday from 9:30 to 18:30, Friday 9:30 to 17:30&nbsp;<br \/>- Salary 21.800 euros gross\/year + up to 6.000 euros gross\/year in bonus&nbsp;+ private medical insurance<br \/>- Great location in Valencia<br \/>- Full paid training on the company and the project you'll be working on&nbsp;<br \/>- Career development programs and specialized courses&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>At <strong>Concentrix<\/strong>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer\u202f<\/em>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Experience the power of a game-changing career<\/strong>&nbsp;<\/p>\\n<p>Are you looking for&nbsp;what&rsquo;s&nbsp;next?&nbsp;We&rsquo;re&nbsp;a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;<\/p>\\n<p>If&nbsp;you&rsquo;re&nbsp;looking to grow and be inspired, as an Account Manager&nbsp;in&nbsp;Barcelona (on-site), you will be part of our team of&nbsp;game-changers&nbsp;who are powering the brands of the future in tech.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong>&nbsp;<\/p>\\n<p>This is&nbsp;a great opportunity&nbsp;to experience the power of&nbsp;what&rsquo;s&nbsp;next and develop &ldquo;friends for life&rdquo; at the same time.&nbsp;We&rsquo;ll&nbsp;give you all the training,&nbsp;cutting-edge&nbsp;technologies, and the continuing support&nbsp;you&rsquo;ll&nbsp;need to succeed.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong>&nbsp;<\/p>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients,&nbsp;their&nbsp;customers, our people, our community, and our planet.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>As an&nbsp;<strong>Account Manager<\/strong>&nbsp;on our team, you will:&nbsp;<\/p>\\n<p>- Execute and achieve sales quota and targets&nbsp;<br \/>- Focus on SMB sales, mainly outbound activities to a set of SMB customers&nbsp;<br \/>- Build and maintain a relationship with a set of clients to increase the revenue or growth numbers&nbsp;<br \/>- Track, manage, and report ongoing activity relative to sales plan&nbsp;<br \/>- Communicate client feedback to appropriate parties for follow up and resolution&nbsp;<br \/>- Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound&nbsp;<br \/>- Maintain good CRM hygiene and tracking by accurately tracking all events within the CRM&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong>&nbsp;<\/p>\\n<p>We embrace our&nbsp;game-changers&nbsp;with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is a great match if you:<\/strong>&nbsp;<\/p>\\n<p>- Have a proficient or bilingual level of&nbsp;Swedish with an advanced English level&nbsp;<br \/>- Have a solid Sales Background (outbound environment)&nbsp;<br \/>- Are achievement and goal oriented&nbsp;and motivated and self-starter&nbsp;<br \/>-&nbsp;Have&nbsp;strong communication&nbsp;and good computer&nbsp;skills&nbsp;&nbsp;<\/p>\\n<p>- Have pipeline management and forecasting experience&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>It would be a plus if you have&nbsp;<\/p>\\n<p>-&nbsp;Previous&nbsp;experience working with channel&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s&nbsp;in it for you<\/strong>&nbsp;<\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.&nbsp;That&rsquo;s&nbsp;why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp;<\/p>\\n<p>In this role, we offer benefits that help support your unique lifestyle:&nbsp;<\/p>\\n<p>- Full time 39 hours\/week contract: Monday - Friday 09:00 to 18:00<br \/>- Salary 22.876 euros gross\/year + up to 6.000 euros gross\/year in bonus&nbsp;<\/p>\\n<p>- Private medical insurance<br \/>- Great office location in Barcelona&nbsp;<br \/>- Friends hunting (referral) bonus&nbsp;<br \/>- Full paid training about the company and the project you will be working on&nbsp;<br \/>- Career development program and specialized courses&nbsp;<\/p>\\n<p>Experience the best version of you!&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>At&nbsp;<strong>Concentrix<\/strong>, we invest in our&nbsp;game-changers&nbsp;because we know that when our people thrive, our clients and their customers thrive.&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+&nbsp;game-changers&nbsp;around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer<\/em>&nbsp;<\/p>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<p>R1724909<\/p>\",\"ats_external_id\":\"R1724909\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"1906.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-08T09:11:48.341+02:00\",\"created_at\":\"2026-04-23T14:05:21.639+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDg?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDg\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":\"accounting\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Hpinc - WHSBTSPAIN26\",\"reference_id\":\"WHSBTSPAIN26\",\"custom_reference_id\":\"WHSBTSPAIN26\",\"company_reference_id\":null},{\"wid\":\"762a036300cf101ef56c04aedba20000\",\"descriptor\":\"W0ZMTM P_Sbt_Spain_Hpi Store Hpi Stor\",\"reference_id\":\"W0ZMTM\",\"custom_reference_id\":\"W0ZMTM\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"julia.arteaga@concentrix.com\"},\"first_name\":\"Julia Arteaga (103225303)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1724909\",\"wid\":\"5570d861bf2f1001911ddf442edf0000\",\"descriptor\":\"Account Manager (Swedish-speaking) - On site\u00a0- High Tech\u00a0Industry\u00a0HS03\u00a0\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"541\",\"campaign_id\":\"190\",\"campaign_title\":\"NL - Financieel Dagblad - Arnhem(Copy - 04\/23\/26 12:24:45)\",\"campaign_type\":\"job_application\",\"job_title\":\"Word klantenserviceheld in hartje Arnhem - werk 28 uur per week of meer!\",\"street\":\"Velperplein 23-25\",\"address\":\"Velperplein 23-25\",\"city\":\"Arnhem\",\"state\":\"Gelderland\",\"postal_code\":\"6811 AH\",\"region\":\"Gelderland\",\"country\":\"Netherlands\",\"short_description\":\"Versterk het team bij Concentrix vandaag\",\"long_description\":\"<p><span data-contrast=\\\"auto\\\">Word Klantenservicemedewerker bij een toonaangevende economische&nbsp;krant&nbsp;<\/span><span data-contrast=\\\"auto\\\">.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Klaar om je carri&egrave;re naar ongekende hoogten te tillen? Sluit je aan bij ons team en versterk toonaangevende merken.<\/span><span data-contrast=\\\"auto\\\">&nbsp;Bij Concentrix brengen we technologie en menselijkheid samen in meer dan 70 landen. Door grensverleggende ervaringen te cre&euml;ren, versterken we ons imago als de voorkeurspartner voor intelligente transformatie.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83d\udd39<\/span><span data-contrast=\\\"auto\\\">&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Jouw rol:<\/span><\/strong><span data-contrast=\\\"auto\\\"> Je staat centraal in de klantinteractie voor een van Nederland's meest vooraanstaande economische kranten. Assisteer klanten bij vragen over betalingen, leveringen en meer, en maak van elk contactmoment een verrassing en positieve ervaring. Met jouw ondersteuning stimuleren we een ge&iuml;nformeerde maatschappij en bevorderen we economische groei.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83d\udd39<\/span><span data-contrast=\\\"auto\\\">&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Wat wij bieden:<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">&nbsp;Competitief uurloon van &euro;15,28 als je 21 jaar en ouder bent&nbsp;<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">&nbsp;Flexibele werktijden voor de ideale werk-priv&eacute;balans<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">&nbsp;Gratis digitaal abonnement op jouw werkkrant<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Mogelijkheid tot thuiswerken met vergoeding<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-ccp-props=\\\"{&quot;335559685&quot;:720}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83d\udd39<\/span><span data-contrast=\\\"auto\\\">&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Extra's:<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Bij Concentrix willen we je graag ondersteunen in je gezondheid en welzijn. Daarom bieden we twee&nbsp;voordelen aan die je kunnen helpen:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Gratis sportschoolfaciliteiten:&nbsp;Maak gebruik van onze sportschool om fit en energiek te blijven. Het is een uitstekende manier om gezond te blijven zonder extra kosten.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Gratis fruitvoorziening:&nbsp;Zorg voor een gezonde snackoptie op kantoor met ons gratis fruit, zodat je energie en concentratie altijd op peil blijven.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-ccp-props=\\\"{&quot;335559685&quot;:0}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83d\udd39<\/span><span data-contrast=\\\"auto\\\">&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Wat wij zoeken:<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">\ud83d\udccd<\/span><span data-contrast=\\\"auto\\\">&nbsp;Bereid om trainingen te volgen en te werken op ons kantoor in Arnhem<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">\u23f0<\/span><span data-contrast=\\\"auto\\\">&nbsp;Minimaal 24 uur inzetbaar binnen onze&nbsp;openingstijden&nbsp;tussen 07.30 en 18.00 uur.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">\ud83d\udcbb<\/span><span data-contrast=\\\"auto\\\">&nbsp;Vaardig met computersystemen<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">\ud83d\udde3<\/span><span data-contrast=\\\"auto\\\">Uitstekend<\/span><span data-contrast=\\\"auto\\\">&nbsp;<\/span><span data-contrast=\\\"auto\\\">in zowel Nederlands als Engels<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-contrast=\\\"auto\\\">Zet je nieuwsgierigheid en vaardigheden in, ongeacht je achtergrond. Solliciteer vandaag nog en word onderdeel van een belangrijke economische communicatiepartner bij&nbsp;Concentrix!<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Solliciteer direct!\u202f<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Klik\u202fop\u202fonderstaande\u202fknop om direct te\u202fsolliciteren\u202fof neem\u202fvoor\u202fmeer\u202finformatie\u202fcontact op met\u202fJeanine Pontier:&nbsp;<\/span><a href=\\\"mailto:jeanine.pontier@concentrix.com\\\"><span data-contrast=\\\"none\\\">jeanine.pontier@concentrix.com<\/span><\/a><span data-contrast=\\\"none\\\">\u202f-\u202f06-20436628.\u202f<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"274026164\",\"location\":\"Arnhem, Gelderland\",\"job_type\":\"\",\"salary\":\"15.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-06T01:59:13.355+02:00\",\"created_at\":\"2026-04-23T12:24:45.778+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTA?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"542\",\"campaign_id\":\"189\",\"campaign_title\":\"NL - Schoonenberg - Arnhem(Copy - 04\/23\/26 12:20:16)\",\"campaign_type\":\"job_application\",\"job_title\":\"Help mensen horen als klantenservice expert - 28 uur, Arnhem\",\"street\":\"Velperplein 23-25\",\"address\":\"Velperplein 23-25\",\"city\":\"Arnhem\",\"state\":\"Gelderland\",\"postal_code\":\"6811 AH\",\"region\":\"Gelderland\",\"country\":\"Netherlands\",\"short_description\":\"Klantenservice leverancier hoortoestellen op locatie in hartje Arnhem.\",\"long_description\":\"<p><span data-contrast=\\\"auto\\\">Bij ons krijg je de kans om in een dynamische rol te werken bij een van de topmerken in hoortoestellen. Elke dag verrassen we je met de nieuwste innovaties en een gezellige, ondersteunende sfeer waar je een echte teamspeler wordt.&nbsp;<\/span><span data-contrast=\\\"auto\\\">Ons prachtige kantoor bevindt zich in hartje Arnhem en is makkelijk bereikbaar met het OV.<\/span><span data-contrast=\\\"auto\\\">&nbsp;Als eerste aanspreekpunt voor klanten onderhoud je contact via telefoon, chat, e-mail en&nbsp;social&nbsp;media. In deze rol beheer je ook de agenda's van alle audiciens in Nederland, zodat klanten altijd op het juiste moment terecht kunnen. Je werkt minimaal 24 uur per week&nbsp;verdeeld over 4 dagen.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83c\udf1f<\/span><span data-contrast=\\\"auto\\\">&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Wat Bieden Wij Jou?<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;<\/span><span data-contrast=\\\"auto\\\">\ud83c\udf1f<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">\ud83e\udd11<\/span><span data-contrast=\\\"auto\\\"> Een aantrekkelijk uurloon van &euro;15,28 indien je 21 jaar of ouder bent.<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">\ud83c\udf4e<\/span><span data-contrast=\\\"auto\\\">&nbsp;Geniet van gratis fruit en een fitnessruimte in het pand om lichaam en geest in balans te houden.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">\ud83c\udfd6<\/span><span data-contrast=\\\"auto\\\">&nbsp;Sterke vakantie- en pensioenregeling.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">\ud83c\udf93<\/span><span data-contrast=\\\"auto\\\">&nbsp;Betaalde training met directe start.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">\ud83d\ude8c<\/span><span data-contrast=\\\"auto\\\">&nbsp;Reiskostenvergoeding.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">\ud83d\udcc8<\/span><span data-contrast=\\\"auto\\\"> Groei binnen het bedrijf<\/span><\/li>\\n<\/ul>\\n<p><span data-contrast=\\\"auto\\\">\ud83d\udd0d<\/span><span data-contrast=\\\"auto\\\">&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Wat Vragen We Van Je?<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;<\/span><span data-contrast=\\\"auto\\\">\ud83d\udd0d<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Breng je enthousiasme mee, ongeacht je achtergrond.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Het vermogen om goed in te leven in klanten en zelfstandig te werken is essentieel.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">\ud83d\udcbb<\/span><span data-contrast=\\\"auto\\\">&nbsp;Digitale vaardigheden en goede beheersing van de Nederlandse taal in woord en schrift.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-contrast=\\\"auto\\\">Heb je het idee dat je niet aan alles voldoet? Dan moedigen we je aan toch te solliciteren!<\/span><span data-contrast=\\\"auto\\\">! We vinden samen de juiste match.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Solliciteer direct!\u202f<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Klik\u202fop\u202fonderstaande\u202fknop om direct te\u202fsolliciteren\u202fof neem\u202fvoor\u202fmeer\u202finformatie\u202fcontact op met\u202fJeanine Pontier: jeanine.pontier@concentrix.com\u202f-\u202f06-20436628.\u202f<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"915624466\",\"location\":\"Arnhem, Gelderland\",\"job_type\":\"\",\"salary\":\"15.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-23T15:58:29.022+02:00\",\"created_at\":\"2026-04-23T12:20:16.766+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODk?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1689\",\"campaign_id\":\"881\",\"campaign_title\":\"GTM \/ DE \/ NUE \/ VF VGE\",\"campaign_type\":\"job_application\",\"job_title\":\"4000\u20ac\/Monat* - Vertriebsmitarbeiter (m\/w\/d) f\u00fcr Gesch\u00e4ftskunden f\u00fcr Vodafone\",\"street\":\"Tullnaustrasse 20\",\"address\":\"Tullnaustrasse 20\",\"city\":\"N\u00fcrnberg\",\"state\":\"Bayern\",\"postal_code\":\"90402\",\"region\":\"Bayern\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in N\u00fcrnberg!\",\"long_description\":\"<h4><strong>Power your game-changing career<\/strong><\/h4>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong>&nbsp;Dann ist diese Stelle genau das Richtige f&uuml;r dich.<br \/><br \/>In dieser Position als&nbsp;<strong>Vertriebsmitarbeiter (m\/w\/d) f&uuml;r Gesch&auml;ftskunden f&uuml;r Vodafone<\/strong> bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder per Chat.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><\/p>\\n<p>Start ab sofort | Vollzeit | Standort N&uuml;rnberg - Hybrid-Modell m&ouml;glich | Servicezeiten: Montag - Freitag von 07:00 - 18:30 Uhr | Supportsprache: Deutsch | Inbound und Outbound | bis zu 4.000,00&euro; brutto\/Monat* | unbefristet<\/p>\\n<p><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong>&nbsp;Perfekt! Dann sind wir jetzt dran &ndash; lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<p><strong>Berufliche und pers&ouml;nliche Entwicklung<\/strong><\/p>\\n<p><span class=\\\"TextRun SCXW134990081 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW134990081 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\" data-ccp-parastyle-defn=\\\"{&quot;ObjectId&quot;:&quot;a5079aba-0fe7-50b5-a438-96fe84b4d8c9|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342448,&quot;3&quot;,469777843,&quot;&quot;,201341986,&quot;3&quot;,335551500,&quot;2894634&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,335559739,&quot;120&quot;,335559738,&quot;120&quot;,335551550,&quot;6&quot;,335551620,&quot;6&quot;,201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342449,&quot;1&quot;,469777841,&quot;Montserrat&quot;,469777842,&quot;&quot;,469777844,&quot;Montserrat&quot;,469769226,&quot;Montserrat&quot;,268442635,&quot;22&quot;,469775450,&quot;13) Body - Proposal Body Text&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;13Body-ProposalBodyText&quot;,335572020,&quot;1&quot;,469778324,&quot;Normal&quot;]}\\\">Ob\u202f<\/span><\/span><strong><span class=\\\"TextRun SCXW134990081 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW134990081 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">Quereinsteiger, Wiedereinsteiger oder Spezialist<\/span><\/span><\/strong><span class=\\\"TextRun SCXW134990081 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW134990081 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\"><strong>\u202f-<\/strong> wir finden die richtige Stelle f&uuml;r dich. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst. <\/span><\/span>Karriereerfolge kannst du direkt bei uns erleben &ndash; die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!<br \/>Deshalb bieten wir eine Reihe von<strong>&nbsp;Programmen zur Spezialisierung oder F&uuml;hrungskr&auml;fteentwicklung<\/strong>&nbsp;an, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.<\/p>\\n<h4><strong>Deine Aufgaben<\/strong><\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">Als&nbsp;<strong>Vertriebsmitarbeiter (m\/w\/d) <\/strong>in unserem Team wirst du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Einen&nbsp;<strong>festen Kundenstamm<\/strong> von klein- und mittelst&auml;ndischen Unternehmen betreuen, den du nach und nach aktiv erweiterst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Dich mit unterschiedlichen Anfragen und W&uuml;nschen deiner Gesch&auml;ftskunden im Bereich&nbsp;<strong>DSL- oder Mobilfunkanschluss<\/strong>&nbsp;auseinandersetzen und ihnen je nach Bedarf und Situation die passende L&ouml;sung anbieten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Regelm&auml;&szlig;ig die<strong>&nbsp;Vertr&auml;ge deiner Kunden<\/strong>&nbsp;&uuml;berpr&uuml;fen und durch<strong>&nbsp;individuelle Produktberatung<\/strong>&nbsp;<strong>und -optimierung<\/strong>, nicht nur Bestellungen generieren, sondern echte Bed&uuml;rfnisse deiner Gesch&auml;ftskunden erf&uuml;llen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Dich mit&nbsp;<strong>K&uuml;ndigungen bestehender Vertr&auml;ge auseinandersetzen<\/strong>&nbsp;und dem Kunden die richtige L&ouml;sung pr&auml;sentieren, um seinen Vertrag doch weiterzuf&uuml;hren.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation&nbsp;<strong>in der Kundendatenbank dokumentieren<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<h4><strong>Dein Profil<\/strong><\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Spa&szlig; am Vertrieb<\/strong>\u202fhast und deine &Uuml;berzeugungskraft dabei h&ouml;flich mit einflie&szlig;en l&auml;sst.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Dich mit Technik auskennst<\/strong>, um so dem Kunden technische Produkte vorzustellen und seine Probleme gekonnt zu l&ouml;sen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong> in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ein <strong>Kommunikationstalent mit Serviceorientierung<\/strong> bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Die <strong>Servicezeiten<\/strong> (Montag - Freitag von 07:00 - 18:30 Uhr im Gleitzeitarbeitsmodell) abdecken kannst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sicher<\/strong> im Umgang <strong>mit dem PC<\/strong> bist.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereit bist am<strong> Standort N&uuml;rnberg <\/strong>zu arbeiten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereit bist, dich kontinuierlich weiterzuentwickeln.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Bereits Erfahrung im Vertrieb<\/strong>, im Kundenservice oder im Telekommunikationswesen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Eine abgeschlossene Ausbildung.<\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<h4><strong>Unsere Benefits<\/strong><\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <strong>unbefristeten Arbeitsvertrag<\/strong> setzen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte in\u202f<strong>Vollzeit<\/strong> bei uns durch. Die Wochenenden sind frei und geh&ouml;ren dir!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir bieten dir ein&nbsp;<strong>hybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du an&nbsp;2&nbsp;Tagen pro Woche mobil von zu Hause aus arbeiten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du bekommst ein monatliches <strong>Festgehalt<\/strong>, welches durch eine sehr attraktive Provision, aber auch eine Umsatzbeteiligung erg&auml;nzt wird. Es winken somit&nbsp;<strong>bis zu 4.000&euro; brutto\/Monat*<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mit <strong>bis zu 30 Urlaubstagen<\/strong> sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem <strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong> ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Erhalte eine <strong>attraktive Pr&auml;mie von 600&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Eine Vielzahl an <strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Halte dich fit &ndash; nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine <strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig &ndash; erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h4><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Concentrix Holding Germany GmbH<br \/>Tullnaustr. 20, 90402 N&uuml;rnberg<\/p>\\n<p>Internes Stellenk&uuml;rzel:&nbsp;R1664241<\/p>\\n<div>\\n<h4><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/h4>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<h4><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/h4>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>*Die Angabe bezieht sich auf ein Bruttomonatseinkommen bei Aus&uuml;bung einer Vollzeitt&auml;tigkeit. Das Monatseinkommen setzt sich zusammen aus einem Basisstundenlohn sowie einer individuellen leistungsorientierten Verg&uuml;tung oder einer individuell erwirtschafteten Provision. Du m&ouml;chtest hierzu weitere Informationen, dann erfahre hierzu mehr in deinem pers&ouml;nlichen Bewerbungsgespr&auml;ch.<\/em>&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"3216694888\",\"location\":\"N\u00fcrnberg, Bayern\",\"job_type\":\"full_time\",\"salary\":\"4000\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-12T01:59:09.487+02:00\",\"created_at\":\"2026-04-23T12:15:17.331+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84ODE?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84ODE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"543\",\"campaign_id\":\"188\",\"campaign_title\":\"NL - Schoonenberg - Arnhem\",\"campaign_type\":\"job_application\",\"job_title\":\"Boost je skills en verdien \ud83d\udcb8 in hartje Arnhem - klantenservice van de toekomst!\",\"street\":\"Velperplein 23-25\",\"address\":\"Velperplein 23-25\",\"city\":\"Arnhem\",\"state\":\"Gelderland\",\"postal_code\":\"6811 AH\",\"region\":\"Gelderland\",\"country\":\"Netherlands\",\"short_description\":\"Klantenservice leverancier hoortoestellen op locatie in hartje Arnhem.\",\"long_description\":\"<p><span data-contrast=\\\"auto\\\">Bij ons krijg je de kans om in een dynamische rol te werken bij een van de topmerken in hoortoestellen. Elke dag verrassen we je met de nieuwste innovaties en een gezellige, ondersteunende sfeer waar je een echte teamspeler wordt.&nbsp;<\/span><span data-contrast=\\\"auto\\\">Ons prachtige kantoor bevindt zich in hartje Arnhem en is makkelijk bereikbaar met het OV.<\/span><span data-contrast=\\\"auto\\\">&nbsp;Als eerste aanspreekpunt voor klanten onderhoud je contact via telefoon, chat, e-mail en&nbsp;social&nbsp;media. In deze rol beheer je ook de agenda's van alle audiciens in Nederland, zodat klanten altijd op het juiste moment terecht kunnen. Je werkt minimaal 24 uur per week&nbsp;verdeeld over 4 dagen.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83c\udf1f<\/span><span data-contrast=\\\"auto\\\">&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Wat Bieden Wij Jou?<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;<\/span><span data-contrast=\\\"auto\\\">\ud83c\udf1f<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">\ud83e\udd11<\/span><span data-contrast=\\\"auto\\\"> Een aantrekkelijk uurloon van &euro;15,28 indien je 21 jaar of ouder bent.<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">\ud83c\udf4e<\/span><span data-contrast=\\\"auto\\\">&nbsp;Geniet van gratis fruit en een fitnessruimte in het pand om lichaam en geest in balans te houden.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">\ud83c\udfd6<\/span><span data-contrast=\\\"auto\\\">&nbsp;Sterke vakantie- en pensioenregeling.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">\ud83c\udf93<\/span><span data-contrast=\\\"auto\\\">&nbsp;Betaalde training met directe start.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">\ud83d\ude8c<\/span><span data-contrast=\\\"auto\\\">&nbsp;Reiskostenvergoeding.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">\ud83d\udcc8<\/span><span data-contrast=\\\"auto\\\"> Groei binnen het bedrijf<\/span><\/li>\\n<\/ul>\\n<p><span data-contrast=\\\"auto\\\">\ud83d\udd0d<\/span><span data-contrast=\\\"auto\\\">&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Wat Vragen We Van Je?<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;<\/span><span data-contrast=\\\"auto\\\">\ud83d\udd0d<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Breng je enthousiasme mee, ongeacht je achtergrond.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Het vermogen om goed in te leven in klanten en zelfstandig te werken is essentieel.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">\ud83d\udcbb<\/span><span data-contrast=\\\"auto\\\">&nbsp;Digitale vaardigheden en goede beheersing van de Nederlandse taal in woord en schrift.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-contrast=\\\"auto\\\">Heb je het idee dat je niet aan alles voldoet? Dan moedigen we je aan toch te solliciteren!<\/span><span data-contrast=\\\"auto\\\">! We vinden samen de juiste match.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Solliciteer direct!\u202f<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Klik\u202fop\u202fonderstaande\u202fknop om direct te\u202fsolliciteren\u202fof neem\u202fvoor\u202fmeer\u202finformatie\u202fcontact op met\u202fJeanine Pontier: jeanine.pontier@concentrix.com\u202f-\u202f06-20436628.\u202f<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"1151217413\",\"location\":\"Arnhem, Gelderland\",\"job_type\":\"\",\"salary\":\"15.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-05T12:15:21.985+02:00\",\"created_at\":\"2026-04-23T12:10:43.308+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODg?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1621\",\"campaign_id\":\"407\",\"campaign_title\":\"Advisor I, Customer Service R1724886\",\"campaign_type\":\"job_application\",\"job_title\":\"Asesor de Servicio al Cliente - Mercado Espa\u00f1ol AD03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b>Experimenta una carrera que redefine reglas del juego\u00a0<\/b><\/p><p><\/p><p>\u00bfListo para dar el siguiente gran paso? Somos el l\u00edder mundial en tecnolog\u00eda y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas -las que utilizas d\u00eda a d\u00eda- a mejorar sus negocios con tecnolog\u00eda y soluciones integradas, en m\u00e1s de 70 pa\u00edses.\u00a0<\/p><p><\/p><p>Si buscas crecer, como Asesor de Servicio al Cliente en Barcelona (presencial), formar\u00e1s parte de nuestro equipo innovador, quienes impulsan las marcas del futuro en tecnolog\u00eda, finanzas, viajes, moda, sanidad y mucho m\u00e1s.\u00a0<\/p><p><\/p><p><b>Crecimiento profesional y desarrollo personal\u00a0<\/b><\/p><p><\/p><p>Esta es una gran oportunidad para experimentar el poder del futuro y desarrollar \u00abamigos para toda la vida\u00bb al mismo tiempo. Te daremos toda la formaci\u00f3n, las tecnolog\u00edas m\u00e1s avanzadas y el apoyo continuo que necesitar\u00e1 para triunfar.\u00a0<\/p><p><\/p><p><b>Lo que har\u00e1s en este puesto\u00a0<\/b><\/p><p><\/p><p>En todo lo que hacemos, creemos en hacer lo correcto por y para las personas: nuestros clientes, sus clientes, nuestra gente, nuestra comunidad y nuestro planeta.\u00a0<\/p><p><\/p><p>Como A<b>sesor de Servicio al Cliente <\/b>en nuestro equipo, deber\u00e1s:\u00a0<\/p><p><\/p><p>- Atender a los clientes aplicando los argumentos y directrices establecidos \u00a0<br \/>- Interactuar por diversos canales (tel\u00e9fono, correo, chat, formulario de contacto etc\u2026) con clientes y usuarios de los diferentes portales en las unidades de negocio del cliente \u00a0<br \/>- Responder a las preguntas y\/o resolver los problemas de los clientes r\u00e1pidamente cumpliendo los KPI establecidos y acordados con su supervisor \u00a0<br \/>- Conocer y estar actualizado sobre nuestros productos, servicios y pol\u00edticas de usuarios\/clientes para que pueda dar una respuesta correcta en todo momento a las preguntas de los clientes \u00a0<br \/>- Procesar pedidos, formularios y \/o peticiones seg\u00fan sea necesario en su puesto\u00a0\u00a0<\/p><p><\/p><p><b>Tus competencias\u00a0<\/b><\/p><p><\/p><p>Acogemos con los brazos abiertos a quienes cambian las reglas del juego, personas de or\u00edgenes diversos, curiosas y dispuestas a aprender. Tu talento natural para ayudar a los dem\u00e1s e ir un paso m\u00e1s all\u00e1 del WOW para nuestros clientes encajar\u00e1 perfectamente con lo que hacemos y lo que somos.\u00a0<\/p><p><\/p><p>Formaremos un buen equipo si t\u00fa tienes:\u00a0<\/p><p>- Un nivel nativo o proficiente de Espa\u00f1ol\u00a0<br \/>- Capacidad de resoluci\u00f3n, organizaci\u00f3n y estructura y eficacia en respuesta a imprevistos \u00a0<br \/>- Facilidad de comunicaci\u00f3n a todo nivel, relaci\u00f3n interna y externas \u00a0<br \/>- Sensibilidad a los requerimientos del servicio y a las necesidades de los clientes \u00a0<br \/>- Orientaci\u00f3n a cliente y resultados \u00a0<br \/>- Habilidad para trabajar con sistemas inform\u00e1ticos variados \u00a0<br \/>- Mantener una actitud positiva, emp\u00e1tica y profesional hacia los clientes y\/o en todo momento \u00a0<br \/>- Experiencia previa con centralitas, CRMs como 365 Dynamics, ERP como Navision u otros conocimientos en herramientas usuales en atenci\u00f3n al cliente, ser\u00e1n valoradas\u00a0\u00a0 \u00a0<br \/>\u00a0<\/p><p>\u00bfNo cumples todos los requisitos? Nos dedicamos a crear un lugar de trabajo diverso, inclusivo y aut\u00e9ntico en el que todos puedan aprender y desarrollarse profesionalmente. Si crees que no cumples con todos los requisitos de la descripci\u00f3n del puesto, te animamos a que presentes tu candidatura. Haremos todo lo posible por encontrar el puesto adecuado para ti, ya sea \u00e9ste o un puesto futuro.\u00a0<\/p><p><\/p><p><b>Lo que ofrecemos\u00a0<\/b><\/p><p><\/p><p>Desafiamos las convenciones para ofrecer resultados inimaginables creando experiencias de cliente que superan el WOW. Por eso, invertimos significativamente en nuestro personal, infraestructura y capacidades para garantizar el \u00e9xito a largo plazo de nuestros equipos, nuestros clientes y de TI.\u00a0<\/p><p>En este puesto, ofrecemos beneficios que te ayudaran a apoyar tu estilo de vida \u00fanico:\u00a0<\/p><p><\/p><p>- Contrato\u00a0temporal de 30h con horario rotativo de lunes a domingo de 14:00 a 20:00<br \/>- Oficina en una ubicaci\u00f3n excelente en Barcelona \u00a0<br \/>- Salario: 13.117 euros brutos &#43; hasta 900 euros brutos en bonus al a\u00f1o \u00a0<br \/>- Formaci\u00f3n completa y remunerada, sobre la empresa y el proyecto en el que trabajar\u00e1s \u00a0<br \/>- Programa de desarrollo profesional y cursos especializados\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Experimenta tu mejor versi\u00f3n\u00a0<\/b><\/p><p>En Concentrix, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes y sus clientes prosperan.\u00a0<\/p><p>Si todo esto suena como el siguiente paso perfecto en tu carrera profesional, queremos saber de ti. Aplica hoy mismo y descubre por qu\u00e9 m\u00e1s de 440.000 game-changers alrededor del mundo consideran a Concentrix su \u00abempleador preferido\u00bb.\u00a0<\/p><p><\/p><p><i>Ofrecemos igualdad de oportunidades de empleo\u00a0\u00a0<\/i><\/p><p><i>Nos comprometemos a ofrecer igualdad de oportunidades laborales a todos los candidatos, y un entorno de trabajo libre de discriminaci\u00f3n y acoso. Todas nuestras pr\u00e1cticas de contrataci\u00f3n se basan en las necesidades empresariales, los requisitos del puesto y las cualificaciones personales, sin tener en cuenta la identidad de g\u00e9nero, la edad, la religi\u00f3n, el origen \u00e9tnico, la situaci\u00f3n familiar o parental o cualquier otra clasificaci\u00f3n protegida por la legislaci\u00f3n nacional aplicable.\u00a0<\/i><br \/><span>R1724886<\/span><\/p>\",\"ats_external_id\":\"R1724886\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"part_time\",\"salary\":null,\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-10T01:59:11.049+02:00\",\"created_at\":\"2026-04-23T12:07:27.888+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDc?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDc\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Mercado Espa\u00f1ol AD03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"163\",\"campaign_id\":\"723\",\"campaign_title\":\"R1724815 Specialty-Emergency Bilingual French\",\"campaign_type\":\"job_application\",\"job_title\":\"Emergency Services Representative (Bilingual: French\/English) - Onsite\",\"street\":\"6725 Airport RD\",\"address\":\"6725 Airport RD\",\"city\":\"Mississauga\",\"state\":\"ON\",\"postal_code\":\"L4V 1V2\",\"region\":\"ON\",\"country\":\"Canada\",\"short_description\":\"Emergency Services Representative (Bilingual: French\/English) - Onsite\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<a title=\\\"\\\" href=\\\"https:\/\/www.concentrix.com\/about\/news\/press-release\/concentrix-ranked-among-25-worlds-best-workplaces-by-great-place-to-work-and-fortune-magazine\/\\\" target=\\\"_blank\\\" rel=\\\"noopener noreferrer\\\"><strong>World&rsquo;s Best Workplaces<\/strong><\/a>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then an Emergency Services Representative position at Concentrix is just the right place for you!<\/p>\\n<p>&nbsp;<\/p>\\n<p>As an Emergency Services Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><br \/>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As an Emergency Services Representative, you&rsquo;ll:<\/p>\\n<ul>\\n<li>\\n<p>Receive interactions for emergency assistance from our users utilizing a device provisioned with the service.<\/p>\\n<\/li>\\n<li>\\n<p>You will interact directly with the user to obtain details of the emergency request before contacting the appropriate &ldquo;Public Safety Answering Point&rdquo; directly or through an intermediary.<\/p>\\n<\/li>\\n<li>\\n<p>Where permitted by law, the staff in our service center will also provide post-dispatch or pre-arrival instructions to the individual in need of assistance.<\/p>\\n<\/li>\\n<li>\\n<p>Training and certification will be provided for police, medical, and fire situations.<\/p>\\n<\/li>\\n<li>\\n<p>The emergency representative is responsible for providing the highest level of service to individuals in an emergency or distressed state.<\/p>\\n<\/li>\\n<li>\\n<p>Deliver expert support and customer experience with patience, reassurance and sense of urgency.<br \/>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Emergency Services Representative role include:<\/p>\\n<ul>\\n<li>\\n<p>Must be Bilingual in French\/English in both written and verbal communication.&nbsp; <strong>Language proficiency\/fluency tests will be administered to all successful applicants where C1 proficiency in both languages will be required<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Open to flexible scheduling including days, nights, and weekends. (<strong>This will be a 24\/7 operation with 5 days on 2 days off scheduling<\/strong>)<\/p>\\n<\/li>\\n<li>\\n<p>Experience in emergency response and\/or high stress emergency communication center environments is preferred.<\/p>\\n<\/li>\\n<li>\\n<p>Experience in the following fields is strongly preferred: Emergency, Fire, Police dispatch experience, College 911 Communications\/Public Safety Diploma or course completion, Police, Fire, or Paramedic programs, working with a CAD (computer assisted dispatch), Certification through International Academy of Emergency Dispatch including Emergency Medical Dispatch, Emergency Police Dispatch, Emergency Fire Dispatch, or CPR Certification, Emergency Service Volunteer<\/p>\\n<\/li>\\n<li>\\n<p>Proficiency in fast-paced multi-tasking<\/p>\\n<\/li>\\n<li>\\n<p>Eagerness to learn new technologies<\/p>\\n<\/li>\\n<li>\\n<p>Ability to assess and readily relay information accurately with high attention to detail, while operating various methods of communication tools is required.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>\\n<p>The base salary for this position is $36.71\/hr.,(pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/p>\\n<\/li>\\n<li>\\n<p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p>\\n<\/li>\\n<li>\\n<p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p>\\n<\/li>\\n<li>\\n<p>Health and wellness programs with trained partners to help promote a healthy you<\/p>\\n<\/li>\\n<li>\\n<p>Mentorship programs that support your rewarding career journey&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p>\\n<\/li>\\n<li>\\n<p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p>\\n<\/li>\\n<li>\\n<p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<br \/>&nbsp;<\/p>\\n<p><strong>Equal Opportunity Statement<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a title=\\\"\\\" href=\\\"mailto:app.acco@concentrix.com\\\" target=\\\"_blank\\\" rel=\\\"noopener noreferrer\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<br \/><br \/><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click HERE.<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Exigences physiques et mentales<\/strong><br \/>L&rsquo;employ&eacute; doit r&eacute;guli&egrave;rement utiliser un ordinateur, un clavier, un t&eacute;l&eacute;phone ou un casque d&rsquo;&eacute;coute, ainsi que d&rsquo;autres &eacute;quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g&eacute;n&eacute;ralement de nature s&eacute;dentaire.<br \/>&nbsp;<\/p>\\n<p><strong>D&eacute;claration d'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p>Concentrix s'engage en faveur de l'&eacute;galit&eacute; des chances en mati&egrave;re d'emploi et ne fait aucune discrimination fond&eacute;e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet&eacute;, la croyance, le sexe, l'orientation sexuelle, l'identit&eacute; ou l'expression de genre, l'&acirc;ge, l'&eacute;tat civil ou familial, le handicap, ou toute autre cat&eacute;gorie prot&eacute;g&eacute;e par la l&eacute;gislation provinciale sur les droits de la personne.<br \/>&nbsp;<\/p>\\n<p>&nbsp;<strong>D&eacute;claration d'am&eacute;nagement raisonnable<\/strong><\/p>\\n<p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage &agrave; offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am&eacute;nagement raisonnable pour participer &agrave; n'importe quelle &eacute;tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent &ecirc;tre faites en contactant <a title=\\\"\\\" href=\\\"mailto:app.acco@concentrix.com\\\" target=\\\"_blank\\\" rel=\\\"noopener noreferrer\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait&eacute;es de mani&egrave;re confidentielle et utilis&eacute;es uniquement pour faciliter votre participation au processus de recrutement.<br \/>&nbsp;<\/p>\\n<p><strong>Intelligence artificielle (IA)<\/strong><\/p>\\n<p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou &agrave; l'&eacute;valuation des candidats. Ces outils pourraient &ecirc;tre utilis&eacute;s pour &eacute;valuer les CV, les candidatures et d'autres documents soumis afin de nous aider &agrave; identifier les meilleurs candidats pour le poste.<br \/>&nbsp;<\/p>\\n<p><strong>Autorisation de travail<\/strong><\/p>\\n<p>Seuls les candidats qualifi&eacute;s l&eacute;galement autoris&eacute;s &agrave; travailler au Canada seront consid&eacute;r&eacute;s.<br \/><br \/><strong>Pour plus d'informations sur les provinces de travail disponibles et l'&eacute;galit&eacute; des chances en mati&egrave;re d'emploi en tant que candidat, veuillez cliquer <u>ICI<\/u>.<\/strong><\/p>\",\"ats_external_id\":\"R1724815\",\"location\":\"Mississauga, ON\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-11T19:59:05.334-04:00\",\"created_at\":\"2026-04-23T10:57:45.849-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MjM?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MjM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Hamilton\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"primary_location\":{\"id\":\"CA-HAM-KINGS-01\",\"wid\":\"740544c0a47f01e5c7bc29781f114f57\",\"descriptor\":\"CAN Hamilton\"}},\"recruiter\":{\"email\":{\"wid\":\"0ace91a1681601ce25752010131a73e5\",\"address\":\"jessica.chesley@concentrix.com\"},\"last_name\":\"Chesley\",\"first_name\":\"Jessica\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Digital\",\"wid\":\"0227dc387a09013a9d49e5c3f465d93a\",\"descriptor\":\"Digital\"},{\"id\":\"CF Training\",\"wid\":\"0227dc387a0901170aa1cd9cf765807f\",\"descriptor\":\"Training\"},{\"id\":\"CF Market Research Center\",\"wid\":\"0227dc387a0901f0d954af64f665264a\",\"descriptor\":\"Market Research Center\"},{\"id\":\"CF Finance and Accounting Operations\",\"wid\":\"0227dc387a09014d71e524f0f465033c\",\"descriptor\":\"Finance and Accounting Operations\"},{\"id\":\"CF Quality\",\"wid\":\"0227dc387a0901315915bdf9f6652a4f\",\"descriptor\":\"Quality\"},{\"id\":\"CF WFM Reporting\",\"wid\":\"0227dc387a0901d917dd000ff765b84f\",\"descriptor\":\"WFM Reporting\"},{\"id\":\"CF Real Time Management\",\"wid\":\"0227dc387a0901f33b6a6d01f7659a4f\",\"descriptor\":\"Real Time Management\"}],\"job_profile\":{\"id\":\"JC0634\",\"wid\":\"f9af6d72609801f8467115fd4f06bbe2\",\"descriptor\":\"Advisor II, Technical Support\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-348144\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Hamilton\/Customer-Service---Tech-Support-Rep--On-Site-_R1682090-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Hamilton\/Customer-Service---Tech-Support-Rep--On-Site-_R1682090-1\/apply\",\"job_requisition_id\":\"R1682090\"}],\"organizations\":[{\"wid\":\"df2f068c35b1016125dcd56450109d33\",\"descriptor\":\"W0ZAJ5 Avalon L1 HAM\",\"reference_id\":\"W0ZAJ5\",\"custom_reference_id\":\"W0ZAJ5\"},{\"wid\":\"64f795dd836201c93cb6bc69b01ad3b9\",\"descriptor\":\"6411 - 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Onsite\",\"street\":\"6725 Airport RD\",\"address\":\"6725 Airport RD\",\"city\":\"Mississauga\",\"state\":\"ON\",\"postal_code\":\"L4V 1V2\",\"region\":\"ON\",\"country\":\"Canada\",\"short_description\":\"Emergency Services Representative (Bilingual: Spanish\/English) - Onsite\",\"long_description\":\"<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<a title=\\\"\\\" href=\\\"https:\/\/www.concentrix.com\/about\/news\/press-release\/concentrix-ranked-among-25-worlds-best-workplaces-by-great-place-to-work-and-fortune-magazine\/\\\" target=\\\"_blank\\\" rel=\\\"noopener noreferrer\\\"><strong>World&rsquo;s Best Workplaces<\/strong><\/a>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then an Emergency Services Representative position at Concentrix is just the right place for you!<\/p>\\n<p>&nbsp;<\/p>\\n<p>As an Emergency Services Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><br \/>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As an Emergency Services Representative, you&rsquo;ll:<\/p>\\n<ul>\\n<li>\\n<p>Receive interactions for emergency assistance from our users utilizing a device provisioned with the service.<\/p>\\n<\/li>\\n<li>\\n<p>You will interact directly with the user to obtain details of the emergency request before contacting the appropriate &ldquo;Public Safety Answering Point&rdquo; directly or through an intermediary.<\/p>\\n<\/li>\\n<li>\\n<p>Where permitted by law, the staff in our service center will also provide post-dispatch or pre-arrival instructions to the individual in need of assistance.<\/p>\\n<\/li>\\n<li>\\n<p>Training and certification will be provided for police, medical, and fire situations.<\/p>\\n<\/li>\\n<li>\\n<p>The emergency representative is responsible for providing the highest level of service to individuals in an emergency or distressed state.<\/p>\\n<\/li>\\n<li>\\n<p>Deliver expert support and customer experience with patience, reassurance and sense of urgency.<br \/>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Emergency Services Representative role include:<\/p>\\n<ul>\\n<li>\\n<p>Must be Bilingual in Spanish\/English in both written and verbal communication.&nbsp; <strong>Language proficiency\/fluency tests will be administered to all successful applicants where C1 proficiency in both languages will be required.<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Open to flexible scheduling including days, nights, and weekends. (<strong>This will be a 24\/7 operation with 5 days on 2 days off scheduling<\/strong>)<\/p>\\n<\/li>\\n<li>\\n<p>Experience in emergency response and\/or high stress emergency communication center environments is preferred.<\/p>\\n<\/li>\\n<li>\\n<p>Experience in the following fields is strongly preferred: Emergency, Fire, Police dispatch experience, College 911 Communications\/Public Safety Diploma or course completion, Police, Fire, or Paramedic programs, working with a CAD (computer assisted dispatch), Certification through International Academy of Emergency Dispatch including Emergency Medical Dispatch, Emergency Police Dispatch, Emergency Fire Dispatch, or CPR Certification, Emergency Service Volunteer<\/p>\\n<\/li>\\n<li>\\n<p>Proficiency in fast-paced multi-tasking<\/p>\\n<\/li>\\n<li>\\n<p>Eagerness to learn new technologies<\/p>\\n<\/li>\\n<li>\\n<p>Ability to assess and readily relay information accurately with high attention to detail, while operating various methods of communication tools is required.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>\\n<p>The base salary for this position is $36.71\/hr., (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/p>\\n<\/li>\\n<li>\\n<p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p>\\n<\/li>\\n<li>\\n<p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p>\\n<\/li>\\n<li>\\n<p>Health and wellness programs with trained partners to help promote a healthy you<\/p>\\n<\/li>\\n<li>\\n<p>Mentorship programs that support your rewarding career journey&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p>\\n<\/li>\\n<li>\\n<p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p>\\n<\/li>\\n<li>\\n<p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<br \/>&nbsp;<\/p>\\n<p><strong>Equal Opportunity Statement<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a title=\\\"\\\" href=\\\"mailto:app.acco@concentrix.com\\\" target=\\\"_blank\\\" rel=\\\"noopener noreferrer\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<br \/><br \/><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click HERE.<\/strong><\/p>\",\"ats_external_id\":\"R1724813\",\"location\":\"Mississauga, ON\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-11T19:59:05.307-04:00\",\"created_at\":\"2026-04-23T10:35:44.061-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MjI?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MjI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Hamilton\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"primary_location\":{\"id\":\"CA-HAM-KINGS-01\",\"wid\":\"740544c0a47f01e5c7bc29781f114f57\",\"descriptor\":\"CAN Hamilton\"}},\"recruiter\":{\"email\":{\"wid\":\"0ace91a1681601ce25752010131a73e5\",\"address\":\"jessica.chesley@concentrix.com\"},\"last_name\":\"Chesley\",\"first_name\":\"Jessica\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Digital\",\"wid\":\"0227dc387a09013a9d49e5c3f465d93a\",\"descriptor\":\"Digital\"},{\"id\":\"CF Training\",\"wid\":\"0227dc387a0901170aa1cd9cf765807f\",\"descriptor\":\"Training\"},{\"id\":\"CF Market Research Center\",\"wid\":\"0227dc387a0901f0d954af64f665264a\",\"descriptor\":\"Market Research Center\"},{\"id\":\"CF Finance and Accounting Operations\",\"wid\":\"0227dc387a09014d71e524f0f465033c\",\"descriptor\":\"Finance and Accounting Operations\"},{\"id\":\"CF Quality\",\"wid\":\"0227dc387a0901315915bdf9f6652a4f\",\"descriptor\":\"Quality\"},{\"id\":\"CF WFM Reporting\",\"wid\":\"0227dc387a0901d917dd000ff765b84f\",\"descriptor\":\"WFM Reporting\"},{\"id\":\"CF Real Time Management\",\"wid\":\"0227dc387a0901f33b6a6d01f7659a4f\",\"descriptor\":\"Real Time Management\"}],\"job_profile\":{\"id\":\"JC0634\",\"wid\":\"f9af6d72609801f8467115fd4f06bbe2\",\"descriptor\":\"Advisor II, Technical Support\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-348144\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Hamilton\/Customer-Service---Tech-Support-Rep--On-Site-_R1682090-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Hamilton\/Customer-Service---Tech-Support-Rep--On-Site-_R1682090-1\/apply\",\"job_requisition_id\":\"R1682090\"}],\"organizations\":[{\"wid\":\"df2f068c35b1016125dcd56450109d33\",\"descriptor\":\"W0ZAJ5 Avalon L1 HAM\",\"reference_id\":\"W0ZAJ5\",\"custom_reference_id\":\"W0ZAJ5\"},{\"wid\":\"64f795dd836201c93cb6bc69b01ad3b9\",\"descriptor\":\"6411 - Avalon - 980000202\",\"reference_id\":\"980000202\",\"custom_reference_id\":\"980000202\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"d1b33e01972201c85298232644226244\",\"address\":\"jennifer.bigelow@concentrix.com\"},\"last_name\":\"Bigelow\",\"first_name\":\"Jenn\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"},{\"id\":\"CF WFM Group\",\"wid\":\"0227dc387a09011b461d93c7ed653bf0\",\"descriptor\":\"WFM Group\"}],\"job_requisition\":{\"id\":\"R1682090\",\"wid\":\"4d252eada7c81039e3081e98e0f90000\",\"descriptor\":\"R1682090 Customer Service \/ Tech Support Rep (On-Site) (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-canada\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"995\",\"campaign_id\":\"17695\",\"campaign_title\":\"UX Designer (TCF) R1719768\",\"campaign_type\":\"job_application\",\"job_title\":\"UX Designer (TCF)\",\"street\":\"SLV San Salvador - Blvr. Sta. Elena\",\"address\":\"SLV San Salvador - Blvr. Sta. Elena\",\"city\":null,\"state\":\"San Salvador\",\"postal_code\":\"01502\",\"region\":null,\"country\":\"El Salvador\",\"short_description\":\"\",\"long_description\":\"<div>We&#39;re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<\/div><div><div><div><div><div><div><div><div><div><p><\/p><p>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p><\/p><p>In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.<\/p><p><\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><p><br \/>We\u2019re looking for a UI\/UX Designer who is passionate about creating intuitive, visually compelling, and user-centered digital experiences. This role will focus on designing seamless web and product interfaces that improve usability, drive engagement, and support business goals.<\/p><p>You\u2019ll collaborate closely with product managers, developers, marketers, and stakeholders to translate user needs and business requirements into elegant design solutions.<\/p><p>This role blends user research, interaction design, and visual design to deliver best-in-class digital experiences.<br \/>\u00a0<\/p><h2>Requirements<\/h2><ul><li><p>3\u20135&#43; years of experience in UI\/UX design, product design, or digital design<\/p><\/li><li><p>Strong portfolio demonstrating user-centered design processes<\/p><\/li><li><p>Proficiency in design tools such as Figma, Sketch, Adobe XD, or similar<\/p><\/li><li><p>Experience designing responsive web and mobile interfaces<\/p><\/li><li><p>Understanding of design systems and component-based design<\/p><\/li><li><p>Knowledge of HTML\/CSS capabilities and front-end constraints<\/p><\/li><li><p>Strong communication and collaboration skills<\/p><\/li><li><p>Experience working in agile product development environments<\/p><\/li><li><p>Familiarity with user research methodologies and usability testing<\/p><\/li><li><p>Experience with analytics tools (Google Analytics, Hotjar, etc.)<\/p><\/li><li><p>Understanding of accessibility standards (WCAG)<\/p><\/li><li><p>Experience working with WordPress, SaaS platforms, or enterprise websites<br \/>\u00a0<\/p><\/li><\/ul><p><b>Responsibilities <\/b><\/p><ul><li><p>Conduct user research, interviews, and usability testing to understand user needs and behaviors<\/p><\/li><li><p>Create user journeys, personas, wireframes, and prototypes to communicate design ideas<\/p><\/li><li><p>Translate complex workflows into simple, intuitive user experiences<\/p><\/li><li><p>Design clean, modern, and responsive interfaces for web and digital products<\/p><\/li><li><p>Create high-fidelity mockups using tools like Figma, Sketch, or Adobe XD<\/p><\/li><li><p>Maintain and evolve design systems and component libraries<\/p><\/li><li><p>Work closely with product managers, developers, and stakeholders to deliver solutions aligned with business goals<\/p><\/li><li><p>Participate in agile sprint cycles, design reviews, and product planning<\/p><\/li><li><p>Provide design guidance during implementation<\/p><\/li><li><p>Conduct A\/B testing and usability testing to refine designs<\/p><\/li><li><p>Use analytics and user feedback to continuously improve digital experiences<\/p><\/li><li><p>Ensure designs follow accessibility and usability best practices<br \/>\u00a0<\/p><\/li><\/ul><h2>What Success Looks Like<\/h2><ul><li><p>Users can complete tasks faster and with less friction<\/p><\/li><li><p>Interfaces are consistent, accessible, and visually polished<\/p><\/li><li><p>Design decisions are backed by user data and research<\/p><\/li><li><p>Cross-functional teams collaborate effectively with design<\/p><\/li><\/ul><h2>Tools We Use<\/h2><ul><li><p>Figma<\/p><\/li><li><p>Asana<\/p><\/li><li><p>Google Analytics<\/p><\/li><li><p>Hotjar \/ FullStory<\/p><\/li><li><p>Design systems &amp; component libraries<\/p><\/li><\/ul><h2>Bonus Skills<\/h2><ul><li><p>Motion design \/ micro-interactions<\/p><\/li><li><p>Front-end prototyping<\/p><\/li><li><p>Experience with AI-driven product interfaces<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1719768\",\"location\":\"San Salvador\",\"job_type\":\"full_time\",\"salary\":\"1666.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-12T00:04:02.106+08:00\",\"created_at\":\"2026-04-23T00:04:24.840+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzY5NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/UX-Designer--TCF-_R1719768\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Experience Design\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"organization_reference_id\":\"YSV01\"},\"location\":{\"city\":null,\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":\"01502\",\"primary_location\":{\"id\":\"SV-SAN-SANEL-01\",\"wid\":\"580a3f4cbe54101d4df3cb4c20130000\",\"descriptor\":\"SLV San Salvador - Blvr. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If you&rsquo;re looking to grow and be inspired, as an <strong>Inside Sales Representative <\/strong>in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in the Automotive industry.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Career growth and personal development&nbsp;&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>This is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>What you will do in this role&nbsp;&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>As an<strong> Inside Sales Representative<\/strong> on our team, you will:&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Lead structured follow-up and support calls with prospective customers after they&rsquo;ve expressed interest in a product&nbsp;<br \/>- Represent a premium automotive brand with professionalism, courtesy, and attention to customer satisfaction&nbsp;<br \/>- Reinforce brand value while identifying customer concerns or hesitations, especially around pricing and product preferences&nbsp;<br \/>- Collect key insights and summarize interactions in a clear, structured format to support retailer sales teams&nbsp;<br \/>- Maintain consistency and relationship continuity by managing both follow-up and offer-related calls with the same prospects&nbsp;<br \/>- Ensure all customer interactions align with the quality standards and premium positioning of the brand.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Your qualifications&nbsp;&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Concentrix is a great match if you:&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Are bilingual or proficient in Italian and English<br \/>- Hold a high school diploma (minimum), with a preferred background in business, communications, or automotive studies&nbsp;<br \/>- Bring experience in customer service or sales &mdash; ideally within the automotive or luxury sectors&nbsp;<br \/>- Communicate clearly and confidently, especially with executive-level or high-end clientele&nbsp;<br \/>- Demonstrate a strong interest in the automotive industry and premium products&nbsp;<br \/>- Are structured, professional, and discreet in handling sensitive topics like pricing or commercial offers&nbsp;<br \/>- Are comfortable following a detailed, scripted call approach and submitting written reports post-interaction.&nbsp;<br \/>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>What&rsquo;s in it for you&nbsp;&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Full-time 39 hours\/week permanent contract: Monday to Saturday rotative 9:00 - 20:00<br \/>- Salary 19623,94 euros gross\/year + up to 3.000 euros gross\/year in bonus + private medical insurance<br \/>- Central location in Barcelona<br \/>- Bring-a-friend (referral) bonus opportunities &nbsp;<br \/>- Full paid training on the company and the project you'll be working on &nbsp;<br \/>- Career development programs, specialized courses&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Experience the best version of you!&nbsp;&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Concentrix is an equal opportunity employer&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. 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They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1724253\",\"location\":\"Kuala Lumpur Sentral, Malaysia\",\"job_type\":\"full_time\",\"salary\":\"9500\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-05-12T07:59:02.837+08:00\",\"created_at\":\"2026-04-22T16:58:50.100+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Njg?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Njg\/apply?\",\"head_count\":\"20\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"transport_and_rail\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50470\",\"primary_location\":{\"id\":\"MY-KUM-JALAN-Y2\",\"wid\":\"aa68d3040a8d102eef9177716a6e0000\",\"descriptor\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"3c657830662e012318dd0162dbad0002\",\"address\":\"alifawzzi.aliibrahim@concentrix.com\"},\"last_name\":\"Ali Ibrahim\",\"first_name\":\"Ali Fawzzi\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369382\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-I--Customer-Service---Dutch_R1724253\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-I--Customer-Service---Dutch_R1724253\/apply\",\"job_requisition_id\":\"R1724253\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"bb87e7061da90122946743c8afaf0003\",\"address\":\"karan.chhabra@concentrix.com\"},\"last_name\":\"Chhabra\",\"first_name\":\"Karan\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1724253\",\"wid\":\"b44d3363cc461000f8b6ea4f2cff0000\",\"descriptor\":\"R1724253 Advisor I, Customer Service \u2013 Dutch (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"3c657830662e012318dd0162dbad0002\",\"address\":\"alifawzzi.aliibrahim@concentrix.com\"},\"last_name\":\"Ali Ibrahim\",\"first_name\":\"Ali Fawzzi\"},{\"email\":{\"wid\":\"7fbc3494cd4a0105fb2a8e995003c909\",\"address\":\"pravina.apnvenugopal@concentrix.com\"},\"last_name\":\"A\/P N. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. 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They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. 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En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant qu&rsquo; Assistant(e) client&egrave;le au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>R&eacute;pondre rapidement et professionnellement aux demandes des clients.<\/li>\\n<li>Fournir une assistance technique aux utilisateurs qui rencontrent des difficult&eacute;s avec la plateforme de gestion financi&egrave;re.<\/li>\\n<li>Aider les utilisateurs &agrave; naviguer sur la plateforme, expliquer les fonctionnalit&eacute;s et s'assurer qu'ils peuvent maximiser l'utilisation des outils financiers et des ressources disponibles.<\/li>\\n<li>Offrir des conseils sur les principes financiers de base, la budg&eacute;tisation et la planification financi&egrave;re aux utilisateurs qui peuvent avoir besoin d'aide pour comprendre des caract&eacute;ristiques ou des fonctionnalit&eacute;s sp&eacute;cifiques<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T'as un niveau &eacute;lev&eacute; de Fran&ccedil;ais (&eacute;crit et oral)<\/li>\\n<li>T'as d&rsquo;excellentes comp&eacute;tences en r&eacute;daction et communication<\/li>\\n<li>T'es proactif, ax&eacute; sur les r&eacute;sultats, motiv&eacute; et capable de travailler en &eacute;quipe<\/li>\\n<li>T'es patient(e) et passionn&eacute;(e) par le contact humain<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.  \\n\\n \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. \\n\\n \\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. \\n\\n \\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year. \\n\\n \\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><br \/><b><span>Role Overview<\/span><\/b><\/p><p><span>As a Cloud Solution Architect (V-CSA), you will deliver advanced, hands-on technical expertise across the Microsoft Power Platform. This role is built by consolidating requirements from Global Delivery Power Platform standards and existing CSA Power Platform role definitions.<\/span><\/p><p><span>You will support enterprise and regulated customers across the Nordics, acting as a trusted technical advisor while demonstrating a strong growth mindset, continuous learning, and customer obsession. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Representative in Braga, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development&nbsp;<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Representative you will:<\/p>\\n<ul>\\n<li>Assist customers through multiple channels (email or phone) enthusiastically and professionally.<\/li>\\n<li>Support customers in managing reservations, cancellations, and billing inquiries.<\/li>\\n<li>Attract potential customers by answering questions about car rental bookings and their options, suggesting and providing additional information to meet customer needs.<\/li>\\n<li>Gather information from new customers and enter it into the platform.<\/li>\\n<li>Process and promptly respond to contact requests.<\/li>\\n<li>Contribute to building engagement with our client&rsquo;s brand.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of French (written and oral)&nbsp;and fluent in English (B2)<\/li>\\n<li>Have excellent communication skills coupled with empathy and team spirit<\/li>\\n<li>Are available for rotating schedules<\/li>\\n<li>Have a positive attitude and a desire to provide good service<\/li>\\n<li>You're analytical by nature and able to anticipate problems and find solutions.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Braga, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"2076709472\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T13:02:01.345+01:00\",\"created_at\":\"2026-04-22T15:41:45.690+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1791\",\"campaign_id\":\"352\",\"campaign_title\":\" MyEuropcar \/ French \/ BM \/ Braga \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client\u00e8le (francophone) \u2013 Assistance location de v\u00e9hicules\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":null,\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Es-tu &agrave; la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Conseiller client&egrave;le &agrave; Braga, Portugal (sur site<\/strong>), tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que Conseiller client&egrave;le au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>Assister les clients via diff&eacute;rents canaux (email ou t&eacute;l&eacute;phone) avec enthousiasme et professionnalisme<\/li>\\n<li>Accompagner les clients dans la gestion des r&eacute;servations, annulations et questions li&eacute;es &agrave; la facturation<\/li>\\n<li>Attirer de nouveaux clients en r&eacute;pondant &agrave; leurs questions sur les locations de voitures, en proposant des options adapt&eacute;es et des informations compl&eacute;mentaires<\/li>\\n<li>Collecter les informations des nouveaux clients et les enregistrer dans la plateforme<\/li>\\n<li>Traiter et r&eacute;pondre rapidement aux demandes de contact<\/li>\\n<li>Contribuer &agrave; renforcer l&rsquo;engagement envers la marque de notre client<strong> <\/strong><\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T&rsquo;as un niveau &eacute;lev&eacute; de fran&ccedil;ais (&eacute;crit et oral) et un bon niveau d&rsquo;anglais (B2)<\/li>\\n<li>T&rsquo;as d&rsquo;excellentes comp&eacute;tences en communication, avec empathie et esprit d&rsquo;&eacute;quipe<\/li>\\n<li>T&rsquo;es disponible pour travailler en horaires rotatifs<\/li>\\n<li>T&rsquo;as une attitude positive et l&rsquo;envie de fournir un service de qualit&eacute;<\/li>\\n<li>T&rsquo;as un esprit analytique et tu es capable d&rsquo;anticiper les probl&egrave;mes et de proposer des solutions<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>Situation centrale &agrave; Braga, Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p><strong>D&eacute;couvre ta meilleure version!<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\",\"ats_external_id\":\"264837513\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T14:09:54.503+01:00\",\"created_at\":\"2026-04-22T15:35:54.783+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"86\",\"campaign_id\":\"966\",\"campaign_title\":\"Advisor I, Customer Service \u2013 Danish (Evergreen) (Open)\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, Customer Service\",\"street\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"address\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"postal_code\":\"50470\",\"region\":\"Malaysia\",\"country\":\"Malaysia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1724247\",\"location\":\"Kuala Lumpur Sentral, Malaysia\",\"job_type\":\"full_time\",\"salary\":\"9500\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-05-11T07:59:03.090+08:00\",\"created_at\":\"2026-04-22T13:05:55.921+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NjY?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NjY\/apply?\",\"head_count\":\"30\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"transport_and_rail\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50470\",\"primary_location\":{\"id\":\"MY-KUM-JALAN-Y2\",\"wid\":\"aa68d3040a8d102eef9177716a6e0000\",\"descriptor\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"7fbc3494cd4a0105fb2a8e995003c909\",\"address\":\"pravina.apnvenugopal@concentrix.com\"},\"last_name\":\"A\/P N. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities&nbsp;<\/h2>\\n<p>&bull; Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Maintain basic knowledge of client products and\/or services<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Prepare complete and accurate work including appropriately notating accounts as required<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Offer additional products and\/or services<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Track, document and retrieve information in call tracking database<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<h2>Candidate Profile&nbsp;<\/h2>\\n<p>&bull; High school diploma with three to six months of relevant experience preferred<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Courteous with strong customer service orientation<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Strong computer navigation skills and PC Knowledge<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to effectively communicate, both written and verbally<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Dependable with strong attention to detail<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Tolerance for repetitive work in a fast-paced, high production work environment<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to work as a team member, as well as independently<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to rotate shifts, as needed<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Based on location and\/or program, additional experience\/skills may be required<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>*Job requirements may vary by country and will not contravene any local laws<\/p>\\n<p>&nbsp;<\/p>\\n<h2>Career Framework Role&nbsp;<\/h2>\\n<p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.&nbsp; Works with close supervision and clearly defined procedures.&nbsp; Starting to demonstrate familiarity with client terminology, operating standards and procedures.&nbsp; Starter without sustained metric performance levels.<\/p>\\n<p>&nbsp;<\/p>\\n<h2><strong>Supplemental Geographical Information <\/strong><\/h2>\\n<p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p>\\n<p>&nbsp;<\/p>\\n<p>GERMANY - This job description does not apply to employees in Germany.<\/p>\\n<p>&nbsp;<\/p>\\n<p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>PHILIPPINES&nbsp;&nbsp;<\/p>\\n<p>&bull; Minimum of two years of college education. No prior call center experience is required<\/p>\\n<p>&bull; Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>INDIA&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to effectively communicate, both written and verbally<\/p>\\n<p>&bull; Listen attentively to customer needs and concerns; demonstrate empathy<\/p>\\n<p>&bull; Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p>\\n<p>&bull; Confirm customer understanding of the solution and provide additional customer education as needed<\/p>\\n<p>&bull; Ability to learn including strong problem solving skills<\/p>\\n<p>&bull; Demonstrate strong probing and problem solving skills<\/p>\\n<p>&bull; Should be able to handle complex queries<\/p>\\n<p>&bull; Should be able to resolve customer queries independently&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<h2><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/h2>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is an equal opportunity employer. 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If you're passionate, thrive in a fast-paced environment, and excel at delivering exceptional service, we want you!<\/p>\\n<ul>\\n<li><strong>Salary -<\/strong>&nbsp;&pound;26,520<\/li>\\n<li><strong>Location<\/strong>&nbsp;&ndash; Dearne Valley Office, Adwick Park, Rotherham S63 5AD<\/li>\\n<li><strong>Permanent role &ndash;<\/strong>&nbsp;contracted to 40 hours paid production scheduled between 8am-7pm Monday to Friday, Saturdays 9am-2pm.<\/li>\\n<li><strong>Full time training &amp; support provided.<\/strong><\/li>\\n<\/ul>\\n<p><strong>What&rsquo;s in it for you:<\/strong><\/p>\\n<ul>\\n<li>Access to a range of employee benefits<\/li>\\n<li>Annual leave starting at 28 days\/annum (pro-rata)<\/li>\\n<li>A vibrant office-based role with a great team<\/li>\\n<li>Onsite canteen.<\/li>\\n<li>Free onsite parking.<\/li>\\n<li>Referral programme &ndash; refer friends or family to work with Concentrix &amp; earn up to &pound;600 per referral!<\/li>\\n<\/ul>\\n<p>We are looking for a customer-focused professional responsible for providing support and guidance to customers, ensuring compliance with FCA regulations. 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We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. 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This may occur in the form of images, video, and text related to hate speech, violence, child safety, depictions of harm to self and others, and harm to animals.\",\"long_description\":\"<p><b>The primary responsibilities of this role include:<\/b><\/p><ul><li>Deliver one to one virtual counselling sessions, addressing a range of psychological health issues using short-term therapeutic interventions such as CBT, ACT and MBT<br \/>\u00a0<\/li><li>Deliver one to one virtual coaching sessions, and develop resilience plans for maintaining employee health and wellbeing<br \/>\u00a0<\/li><li>Deliver virtual group and peer support sessions aimed at building resilience, developing healthy coping strategies and building positive working relationships<br \/>\u00a0<\/li><li>Facilitate virtual creative sessions such as creative therapies, music therapies, and mindfulness-based activities<br \/>\u00a0<\/li><li>Assess cases for trauma related to exposure to graphic content and follow escalation protocols<br \/>\u00a0<\/li><li>Evaluate and appropriately manage risks of harm to self or others in a timely manner<br \/>\u00a0<\/li><li>Manage confidential case records and reports safely, and in line with privacy protocols<br \/>\u00a0<\/li><li>Deliver psychometric assessments to employees in the region<br \/>\u00a0<\/li><li>Review assessment data for trends that require intervention, and contribute to insight reports<br \/>\u00a0<\/li><\/ul><ul><li>Complete administrative duties, including tracking session data and completion of individual case notes in a timely manner<br \/>\u00a0<\/li><li>Respond promptly to emails and messages from employees seeking support, ensuring clear and timely communication<br \/>\u00a0<\/li><\/ul><ul><li>Communicate with the clinical leadership team on a regular basis to discuss observations, insights risks and areas for improvement<br \/>\u00a0<\/li><li>Contribute towards safe working practices across the Psychological Health team<br \/>\u00a0<\/li><li>Attend monthly peer support sessions with your Clinical Manager and regional colleagues<br \/>\u00a0<\/li><li>Adhere to professional and ethical guidelines set by discipline specific governing and licensing bodies<br \/>\u00a0<\/li><\/ul><p><\/p><p><b>Minium qualifications:<\/b><\/p><ul><li>Master\u2019s degree in clinical psychology, counselling psychology, or psychotherapy<\/li><li>Current unrestricted license to practice in the country where the site is based<\/li><li>Minimum 3 years of experience in wellbeing or psychotherapy field<\/li><li>Proven experience in cross-cultural counselling, demonstrating sensitivity and competence with diverse client backgrounds<\/li><li>Able to build trust and rapport with employees, managers and team members<\/li><li>Proven experience designing and delivering wellbeing\/mental health training, workshops and webinars<\/li><li>Strong data management skills, ensuring accurate handling of sensitive information and session records<\/li><li>Excellent time management and prioritization skills, effectively handling multiple tasks and responsibilities in a dynamic setting<\/li><li>Proven ability to maintain professionalism and ethical standards in a business environment<\/li><li>Excellent communication skills<\/li><li>Fluent in written and spoken English<\/li><\/ul><p><\/p><p><b>Desired qualifications:<\/b><\/p><ul><li>Experience working in Trust and Safety or a content moderation environment<\/li><\/ul>\",\"ats_external_id\":\"R1723723\",\"location\":\"Porto\",\"job_type\":\"full_time\",\"salary\":\"1715.98\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-01T00:49:24.958+08:00\",\"created_at\":\"2026-04-22T00:05:52.317+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzYxOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Sr-Specialist--Wellbeing_R1723723\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Wellbeing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"8dde7888659c101ac0bfbff7cfae0000\",\"descriptor\":\"Concentrix SFIA - 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Sucursal em Portugal\",\"reference_id\":\"WPT09\",\"custom_reference_id\":null,\"company_reference_id\":\"WPT09\"},{\"wid\":\"2fd047446fd210141ea5321445d70000\",\"descriptor\":\"24032 - Bytedance - 980005696\",\"reference_id\":\"980005696\",\"custom_reference_id\":\"980005696\",\"company_reference_id\":null},{\"wid\":\"30c67162620f100bed465d450baf0000\",\"descriptor\":\"COGS (CORP) Hub-Based T&S Wellbeing\",\"reference_id\":\"COHUBTSWELL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nadiafelicia.goncalves@concentrix.com\"},\"first_name\":\"Nadia Felicia Goncalves (101535929)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1723723\",\"wid\":\"57d20cff6fe61001068bd983cbc10000\",\"descriptor\":\"Sr. Specialist, Wellbeing\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1004\",\"campaign_id\":\"17612\",\"campaign_title\":\"Supervisor, Payroll R1724364\",\"campaign_type\":\"job_application\",\"job_title\":\"Payroll Supervisor\",\"street\":\"ITA Vimercate - Via Torri Bianche, 7 - Vimercate\",\"address\":\"ITA Vimercate - Via Torri Bianche, 7 - Vimercate\",\"city\":\"Vimercate\",\"state\":\"Monza e Brianza\",\"postal_code\":\"20871\",\"region\":null,\"country\":\"Italy\",\"short_description\":\"\",\"long_description\":\"<p>At<span>\u00a0<\/span><b><i>Concentrix<\/i><\/b>, we pride ourselves on being an international powerhouse with a rapidly expanding footprint. Our diverse and dynamic environment is the perfect place for ambitious professionals to thrive.<\/p><p><\/p><p><\/p><p><b>&#x1f5a5;\ufe0fAbout the Role<\/b><\/p><p><\/p><p><\/p><p>We are currently seeking a Payroll Team Leader to join our team in Vimercate - Tre Torri, who can drive our payroll operations with precision and innovation. As a vital part of our team, you&#39;ll oversee and enhance our payroll processes, ensuring speed, accuracy, and compliance with both local and international standards. This is not just a job; it&#39;s an opportunity to lead, mentor, and make a significant impact in a company that values growth and excellence. If you have a passion for accuracy, a knack for leadership, and a desire to work in a dynamic, international environment, we invite you to bring your expertise to Concentrix. Be part of our journey as we continue to set the standard for excellence in the industry.<\/p><p><\/p><p><\/p><p><b>&#x1f4e0;Responsibilities<\/b><\/p><p><\/p><p><\/p><ul><li>Monitor payroll processes to ensure consistent and accurate payroll in compliance with local practices, controls, government and statutory regulations, internal procedures, and SOX controls.<\/li><li>Serve as a point of contact for team members, resolving escalated operational or policy issues, and identifying complex resolutions needing escalation to the Payroll Manager.<\/li><li>Coordinate with internal Finance teams, HR and stakeholders to ensure accuracy and financial integrity of payroll processes and support audit reviews.<\/li><li>Reconcile payroll and tax reporting at the end of each pay cycle and resolve discrepancies.<\/li><li>Plan, coordinate, and manage off-cycle payroll processing and reporting, acting as a contact for unplanned payroll processing.<\/li><li>Analyze complex pay transactions to identify issues and work with stakeholders to determine the root cause.<\/li><li>Maintain accurate and concise records and reports concerning all phases of payroll within local systems and global HRIS tools.<\/li><li>Stay updated with trends, legislation changes, tax rule updates, and local payroll control procedures to recommend improvements.<\/li><li>Assist in global work and initiatives as needed.<\/li><\/ul><p><\/p><p><\/p><p><b>&#x1f393;Qualifications<\/b><\/p><p><\/p><p><\/p><ul><li>2 to 4 years of experience in Payroll is preferred.<\/li><li>Experience with leading an international team will be preferred.<\/li><li>Knowledge of the Italian Payroll System.<\/li><li>Laurea or Diploma in a related field is a plus.<\/li><li>Ability to foster professionalism and build relationships for self and team.<\/li><li>Strong attention to detail.<\/li><li>Self-starter with a sense of urgency.<\/li><li>Ability to mentor, coach, and direct a team.<\/li><li>Proficient in Microsoft Office.<\/li><li>Strong communication skills, both written and verbal.<\/li><li>Native Italian speaker with fluency in English.<\/li><\/ul><p><\/p><p><\/p><p><b>\u2139\ufe0fWork information<\/b><\/p><p><\/p><ul><li>Location: Vimercate - Tre Torri &#x1f3e2;<\/li><li>Contract: Permanent Full Time - 40h weekly - Monday to Friday \u231a<\/li><li>Hybrid role &#x1f3e1;<\/li><li>CCNL Telecomunicazioni &#x1f4dc;<\/li><\/ul><p><\/p><p><\/p><p><b>&#x1f4b0;Pay range and compensation package<\/b><\/p><p><\/p><p><\/p><ul><li>40.000 - 50.000 \u20ac &#x1faf0;&#x1f3fb;<\/li><li>Annual Bonus Scheme &#x1fa99;<\/li><li>Meal Vouchers &#x1f35d;<\/li><\/ul><p><\/p><p><\/p><p><b>&#x1f535;\u2b50Equal Opportunity Statement<\/b><\/p><p>At Concentrix, we respect and celebrate the diversity of our game-changers. We are committed to creating an inclusive environment for all employees, where diverse backgrounds and perspectives are welcome<\/p>\",\"ats_external_id\":\"R1724364\",\"location\":\"Vimercate, Monza e Brianza\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:23.519+08:00\",\"created_at\":\"2026-04-22T00:05:48.717+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzYxMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ITA-Vimercate---Via-Torri-Bianche-7---Vimercate\/Payroll-Supervisor_R1724364\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Payroll\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Vimercate\",\"state\":\"Monza e Brianza\",\"country\":{\"wid\":\"8cd04a563fd94da7b06857a79faaf815\",\"iso2\":\"IT\",\"iso3\":\"ITA\",\"descriptor\":\"Italy\",\"iso_numeric\":\"380\"},\"postal_code\":\"20871\",\"primary_location\":{\"id\":\"IT-VIM-TORRI-01\",\"wid\":\"68dbf0c92c83101dbd85fa3f595c0000\",\"descriptor\":\"ITA Vimercate - Via Torri Bianche, 7 - Vimercate\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"giuseppe.serra@concentrix.com\"},\"first_name\":\"Serra, Giuseppe\"},\"categories\":[{\"descriptor\":\"CF Payroll\"}],\"recruiters\":[{\"id\":\"101778008\",\"wid\":\"1a5d7fb62a7e1020e2aeee1c59df0000\",\"descriptor\":\"Giuseppe Serra (101778008)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0830\",\"descriptor\":\"Supervisor, Payroll\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369479\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ITA-Vimercate---Via-Torri-Bianche-7---Vimercate\/Payroll-Supervisor_R1724364\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ITA-Vimercate---Via-Torri-Bianche-7---Vimercate\/Payroll-Supervisor_R1724364\/apply\",\"job_requisition_id\":\"R1724364\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"sonila.hasanago@concentrix.com\"},\"first_name\":\"Sonila Hasanago (102387168)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1724364\",\"wid\":\"9ed6f29c5a961001060924943cce0000\",\"descriptor\":\"Payroll Supervisor\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1005\",\"campaign_id\":\"17591\",\"campaign_title\":\"Recruiter II R1719603\",\"campaign_type\":\"job_application\",\"job_title\":\"Recruiter BPO\/Sales Industry (Remote)\",\"street\":\"BGR Work-at-Home\",\"address\":\"BGR Work-at-Home\",\"city\":\"BGR\",\"state\":\"Blagoevgrad\",\"postal_code\":\".\",\"region\":null,\"country\":\"Bulgaria\",\"short_description\":\"The Recruiter ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs.  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They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/span><\/p>\",\"ats_external_id\":\"R1719603\",\"location\":\"BGR, Blagoevgrad\",\"job_type\":\"full_time\",\"salary\":\"1666.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-24T00:09:03.816+08:00\",\"created_at\":\"2026-04-21T22:06:02.303+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzU5MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Work-at-Home\/Recruiter-BPO-Sales-Industry--Remote-_R1719603\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"1175574ca38b103132a0bfcbfd1c0000\",\"descriptor\":\"Concentrix SREV Bulgaria EOOD (New)\",\"reference_id\":\"CBG05\",\"organization_reference_id\":\"CBG05\"},\"location\":{\"city\":\"BGR\",\"state\":\"Blagoevgrad\",\"country\":{\"wid\":\"25f4875dc598484dbeee857eb2d81652\",\"iso2\":\"BG\",\"iso3\":\"BGR\",\"descriptor\":\"Bulgaria\",\"iso_numeric\":\"100\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"BG-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9dd36ed0277bd30\",\"descriptor\":\"BGR Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"francisco.carrico@concentrix.com\"},\"first_name\":\"Carrico, Francisco\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"101952635\",\"wid\":\"a716c757c0c501109a2f7365f0b50000\",\"descriptor\":\"Francisco Carrico (101952635)\"},{\"id\":\"103349669\",\"wid\":\"cd37ff6c6459101bbad0e851ec630000\",\"descriptor\":\"Chrisdom Tablate (103349669)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0921\",\"descriptor\":\"Recruiter II\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369639\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Work-at-Home\/Recruiter-BPO-Sales-Industry--Remote-_R1719603\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Work-at-Home\/Recruiter-BPO-Sales-Industry--Remote-_R1719603\/apply\",\"job_requisition_id\":\"R1719603\"}],\"organizations\":[{\"wid\":\"1175574ca38b103132a0bfcbfd1c0000\",\"descriptor\":\"Concentrix SREV Bulgaria EOOD (New)\",\"reference_id\":\"CBG05\",\"custom_reference_id\":null,\"company_reference_id\":\"CBG05\"},{\"wid\":\"f9af6d726098012a506ef5223c0616c4\",\"descriptor\":\"COGS (SITE) Agent Recruiting Direct\",\"reference_id\":\"RECRUITING-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - Delrecruiting - DELRECRUITING\",\"reference_id\":\"DELRECRUITING\",\"custom_reference_id\":\"DELRECRUITING\",\"company_reference_id\":null},{\"wid\":\"df2f068c35b10143c76f7b115010bbf1\",\"descriptor\":\"W0ZASC Delivery recruiting MSA\",\"reference_id\":\"W0ZASC\",\"custom_reference_id\":\"W0ZASC\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"katrin.tsvetanova@concentrix.com\"},\"first_name\":\"Katrin Tsvetanova (021420)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1719603\",\"wid\":\"c95b089713db1000fe3ac3faec820000\",\"descriptor\":\"Recruiter BPO\/Sales Industry (Remote)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1006\",\"campaign_id\":\"17590\",\"campaign_title\":\"Specialist, External Marketing R1724195\",\"campaign_type\":\"job_application\",\"job_title\":\"Digital Marketing Specialist with English\",\"street\":\"BGR Sofia - Advance Business Center\",\"address\":\"BGR Sofia - Advance Business Center\",\"city\":\"Sofia\",\"state\":null,\"postal_code\":\"1766\",\"region\":null,\"country\":\"Bulgaria\",\"short_description\":\"The Marketing Specialist, Digital manages paid media campaigns across EMEA for our Sport & Outdoor, Homeware, Beauty & Wellness brands & Retail. He\/she will partner with agencies & internal teams to deliver the most efficient digital media plans across every stage of the funnel according to each brand business objectives (At Brand.com & Retailer level).\",\"long_description\":\"<p><b>Responsibilities<\/b>:<\/p><p><b>Brand\/Retail.com<\/b><\/p><ul><li><span>Provide media expertise, share media knowledge, and continuous feedback<\/span><\/li><li><span>Leads a full-fiscal planning approach (not just execution), plus advanced deep-dives (country splits, customer segmentation, spend vs forecast). Works more seniorly with Sales on integrated plans.<\/span><\/li><li><span>Support brand teams with yearly planning of their media budget by recommending where\/how to play<\/span><\/li><li><span>Brief &amp; collab with media agencies &amp; key retailers to plan\/review all media plans along the consumer journey<\/span><\/li><li><span>Set goals, and drive optimization strategies while collecting learnings that can be leveraged x-brand<\/span><\/li><li><span>Work closely with digital and tech vendors to understand their roadmaps and flag opportunities<\/span><\/li><li><span>Explore\/test emerging platforms to foster innovation and extends to omnichannel ownership,<\/span><\/li><li><span>Manage review generation &amp; syndication to ensure best consumer experience and improved conversion at Brand\/Retailer.com<\/span><\/li><li><span>Lead with brand team, to collect high quality digital assets according to each platform\u2019s native specs<\/span><\/li><li><span>Leads Sales partnership for his brands: building joint integrated Sales &#43; Marketing plans and aligning investment decisions cross-team.<\/span><\/li><li><span>Develop and execute comprehensive digital advertising strategies aligned with brand objectives and target audience.<\/span><\/li><li><span>Identify and drive suitable digital advertising channels changes (e.g., paid search, display, social media, video) based on campaign goals.<\/span><\/li><\/ul><p><b>Campaign Management:<\/b><\/p><ul><li><span>Manage external agencies to Plan, set up, and execute digital advertising campaigns across various platforms, ensuring proper targeting, messaging, and creative execution.<\/span><\/li><li><span>Monitor campaign performance, budgets, and pacing to optimize for maximum efficiency and results.<\/span><\/li><\/ul><p><b>KPIs &amp; Reporting:<\/b><\/p><ul><li><span>Drives business decisions: interpretation, scenario modelling, recommendations; insights influence budget reallocations<\/span><\/li><\/ul><p><b>Experience\/Technical Skills<\/b><\/p><ul><li><span>Min 2&#43; years of Digital marketing and paid media solutions experience (Programmatic, PPC, Native &amp; others)<\/span><\/li><li><span>Up-to-date knowledge of best practices, strategies, and offerings within the paid media space<\/span><\/li><li><span>Experience with GA, GTM and other types of tracking\/analytics<\/span><\/li><li><span>Good project management skills. Ability to plan, organize, manage time and prioritize tasks<\/span><\/li><li><span>Fluent in English (spoken and written), with good writing skills. Any other European language is an asset.<\/span><\/li><li><span>Strong MS office knowledge &amp; comfortable with collaboration tools (Teams, slack etc)<\/span><\/li><li><span>Advanced Excel Knowledge<\/span><\/li><\/ul><p><\/p><p><b>Competencies<\/b><\/p><ul><li><span>Team Player<\/span><\/li><li><span>Results Orientation<\/span><\/li><li><span>Communicativeness<\/span><\/li><li><span>Functional\/Technical Expertise<\/span><\/li><li><span>Problem Solving &amp; Decision Making<\/span><\/li><\/ul><p><\/p><p><\/p><p><b>What we offer: <\/b><\/p><ul><li><span>Competitive salary <\/span><\/li><li><span>Remote working model, with the ability to travel to the office in Sofia at your own expense during client visits <\/span><\/li><li><span>Standard working hours (Monday\u2013Friday; bank holidays off)<\/span><\/li><li><span>Willingness to travel <\/span><span>to London at least twice a year (covered by the company) <\/span><\/li><li><span>Monthly transportation\/internet allowance in addition to the base salary<\/span><\/li><li><span>Bonus for important life events <\/span><\/li><li><span>Additional medical plan: health and dental car<\/span><span>e<\/span><\/li><li><span>Life <\/span><span>and Disability <\/span><span>insurance<\/span><\/li><li><span>Sport Card (co-financed by the employer)<\/span><\/li><li><span>Discounts on various goods and services<\/span><\/li><li><span>5 <\/span><span>additional days for educational purposes <\/span><\/li><\/ul><p><\/p><p><\/p><p><b>Please note that this opening is available for applicants from Bulgaria only. <\/b><\/p>\",\"ats_external_id\":\"R1724195\",\"location\":\"Sofia\",\"job_type\":\"full_time\",\"salary\":\"2000\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-23T22:05:08.914+08:00\",\"created_at\":\"2026-04-21T22:06:01.969+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzU5MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Digital-Marketing-Specialist-with-English_R1724195-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"External Marketing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"fedde5c1af28103132720127ceab0000\",\"descriptor\":\"Concentrix Services Bulgaria EOOD (New)\",\"reference_id\":\"CBG04\",\"organization_reference_id\":\"CBG04\"},\"location\":{\"city\":\"Sofia\",\"state\":null,\"country\":{\"wid\":\"25f4875dc598484dbeee857eb2d81652\",\"iso2\":\"BG\",\"iso3\":\"BGR\",\"descriptor\":\"Bulgaria\",\"iso_numeric\":\"100\"},\"postal_code\":\"1766\",\"primary_location\":{\"id\":\"BG-SOF-ABCEN-01\",\"wid\":\"740544c0a47f012495b122771f115455\",\"descriptor\":\"BGR Sofia - Advance Business Center\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"anelia.encheva@concentrix.com\"},\"first_name\":\"Encheva, Anelia (Encheva, Anelia)\"},\"categories\":[{\"descriptor\":\"CF External Marketing\"}],\"recruiters\":[{\"id\":\"102117831\",\"wid\":\"3cabd2776c6910140e8c63dac8bf0000\",\"descriptor\":\"Anelia Encheva (Anelia Encheva) (102117831)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0411\",\"descriptor\":\"Specialist, External Marketing\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369645\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Digital-Marketing-Specialist-with-English_R1724195-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Digital-Marketing-Specialist-with-English_R1724195-1\/apply\",\"job_requisition_id\":\"R1724195\"}],\"organizations\":[{\"wid\":\"6067752493b71011060ae354956e0000\",\"descriptor\":\"W10136 Helen of Troy - B2B\",\"reference_id\":\"W10136\",\"custom_reference_id\":\"W10136\",\"company_reference_id\":null},{\"wid\":\"2ba66d6964051010b59cc905dc950000\",\"descriptor\":\"26291 - Helen of Troy - 980009734\",\"reference_id\":\"980009734\",\"custom_reference_id\":\"980009734\",\"company_reference_id\":null},{\"wid\":\"6f418c423d521019bcad8c9506680000\",\"descriptor\":\"COGS (SITE) Content Creation Billable Direct\",\"reference_id\":\"SITCONCREBI-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"fedde5c1af28103132720127ceab0000\",\"descriptor\":\"Concentrix Services Bulgaria EOOD (New)\",\"reference_id\":\"CBG04\",\"custom_reference_id\":null,\"company_reference_id\":\"CBG04\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Stefani.Naydenova@concentrix.com\"},\"first_name\":\"Stefani Naydenova (834594)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1724195\",\"wid\":\"38e40b54dfec10010059907e09930000\",\"descriptor\":\"Digital Marketing Specialist with English\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1007\",\"campaign_id\":\"17589\",\"campaign_title\":\"Sr. Quality Evaluator R1723300\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Quality Evaluator with English and German\/Dutch\",\"street\":\"BGR Sofia - Advance Business Center\",\"address\":\"BGR Sofia - Advance Business Center\",\"city\":\"Sofia\",\"state\":null,\"postal_code\":\"1766\",\"region\":null,\"country\":\"Bulgaria\",\"short_description\":\"The Sr Quality Evaluator is responsible for monitoring and evaluating inbound and\/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output of assessing quality standards, provide insight to customers to contribute to program performance improvements.\",\"long_description\":\"<p><b>Responsibilities:<\/b>\u00a0<br \/>\u2022 Monitors, evaluates and \/ or audits a sampling of inbound and\/or outbound calls and other contact methods including email<br \/>\u2022 Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit partners)<br \/>\u2022 Participate in calibration sessions\/call listening sessions with Quality staff, Delivery, and clients to ensure scoring consistency and best practices<br \/>\u2022 Participate in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes<br \/>\u2022 Maintain strong program knowledge base; basic understanding of client products, services and\/or program strategies<br \/>\u2022 Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners);\u00a0<br \/>\u2022 Contribute to maintaining forms and legends documents<br \/>\u2022 Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals<\/p><p><\/p><p><b>Candidate profile:\u00a0<br \/>\u2022 Experience with Digital Advertising Platforms\/Digital Sales\/B2B Sales is required. <\/b><\/p><p><b>\u2022 Experience and knowledge with LinkedIn Campaign Manager Tool is preferred<\/b><br \/>\u2022 Willingness to work on hybrid model from our office in Sofia, Monday-Friday, during standard working hours\u00a0<br \/>\u2022 Strong attention to detail.<br \/>\u2022 Self-starter, sense of urgency and works well under pressure.<br \/>\u2022 Demonstrated ability to multi-task and meet timelines of deliverables.<br \/>\u2022 Proficient in Microsoft Office.<br \/><b>\u2022 Strong communication skills, both written and verbal in English (C1) and German (C1) or English (C1) and Dutch (C1)<\/b><\/p><p><\/p><p><b>Please note that first 4-5 months will be fully on site from the office in Sofia.\u00a0<\/b><\/p><p><\/p>\",\"ats_external_id\":\"R1723300\",\"location\":\"Sofia\",\"job_type\":\"full_time\",\"salary\":\"2096.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-05T18:04:45.837+08:00\",\"created_at\":\"2026-04-21T22:06:01.597+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzU4OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Sr-Quality-Evaluator-with-English-and-German-Dutch_R1723300-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"fedde5c1af28103132720127ceab0000\",\"descriptor\":\"Concentrix Services Bulgaria EOOD (New)\",\"reference_id\":\"CBG04\",\"organization_reference_id\":\"CBG04\"},\"location\":{\"city\":\"Sofia\",\"state\":null,\"country\":{\"wid\":\"25f4875dc598484dbeee857eb2d81652\",\"iso2\":\"BG\",\"iso3\":\"BGR\",\"descriptor\":\"Bulgaria\",\"iso_numeric\":\"100\"},\"postal_code\":\"1766\",\"primary_location\":{\"id\":\"BG-SOF-ABCEN-01\",\"wid\":\"740544c0a47f012495b122771f115455\",\"descriptor\":\"BGR Sofia - Advance Business Center\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anelia.encheva@concentrix.com\"},\"first_name\":\"Encheva, Anelia (Encheva, Anelia)\"},\"categories\":[{\"descriptor\":\"CF Quality\"}],\"recruiters\":[{\"id\":\"102117831\",\"wid\":\"3cabd2776c6910140e8c63dac8bf0000\",\"descriptor\":\"Anelia Encheva (Anelia Encheva) (102117831)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1618\",\"descriptor\":\"Sr. Quality Evaluator\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371031\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Sr-Quality-Evaluator-with-English-and-German-Dutch_R1723300-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Sr-Quality-Evaluator-with-English-and-German-Dutch_R1723300-1\/apply\",\"job_requisition_id\":\"R1723300\"}],\"organizations\":[{\"wid\":\"43663c549c0f1001fc5266de88770000\",\"descriptor\":\"W101R1 LinkedIn Revive EMEA\",\"reference_id\":\"W101R1\",\"custom_reference_id\":\"W101R1\",\"company_reference_id\":null},{\"wid\":\"fedde5c1af28103132720127ceab0000\",\"descriptor\":\"Concentrix Services Bulgaria EOOD (New)\",\"reference_id\":\"CBG04\",\"custom_reference_id\":null,\"company_reference_id\":\"CBG04\"},{\"wid\":\"8f4c04bd6f4501eb6eb22714721a1f13\",\"descriptor\":\"COGS (SITE) Quality Direct\",\"reference_id\":\"QUALITY-DIRSITE\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"53792cd426961001a4ad1f725dcf0000\",\"descriptor\":\"26663 - MICROSOFT - 980010355\",\"reference_id\":\"980010355\",\"custom_reference_id\":\"980010355\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"celia.dimitrova@concentrix.com\"},\"first_name\":\"Celia Dimitrova (\u0421\u0438\u043b\u0438\u044f \u0414\u0438\u043c\u0438\u0442\u0440\u043e\u0432\u0430) (1029152)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1723300\",\"wid\":\"38e40b54dfec1000ff45ba29b2ba0000\",\"descriptor\":\"Sr. Quality Evaluator with English and German\/Dutch\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1008\",\"campaign_id\":\"17588\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1718410\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect for Power Platform\",\"street\":\"SWE Work-at-Home\",\"address\":\"SWE Work-at-Home\",\"city\":\"SWE\",\"state\":\"Skane County\",\"postal_code\":\"25225\",\"region\":null,\"country\":\"Sweden\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\n\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>\u00a0<\/b><\/p><p><b>Cloud Solution Architect for Power Platform<\/b><\/p><p>We are looking for a seasoned Power Platform Cloud Solution Architect with extensive experience in Power Platform development. This role emphasizes developing and implementing governance strategies, best practices, and customized Power Platform solutions. The ideal candidate will be skilled in leveraging the Power Apps and Power Automate Studio and Power Platform Admin Center to assist customers with architectural design, troubleshoot existing applications, and establish governance frameworks tailored to organizational needs.<\/p><p><b>Qualifications<\/b><\/p><ul><li><b>Experience Level:<\/b><span>\u00a0<\/span>SME expert in Power Platform governance, administration, and Power Apps development.<\/li><li><b>Technical Expertise:<\/b><span>\u00a0<\/span>Advanced knowledge of Power Platform Admin Center and Center of Excellence Starter Kit configuration.<\/li><li><b>Power Platform Technologies:<\/b><span>\u00a0<\/span>Strong proficiency in Power Apps (Canvas and especially Model Driven Apps), Power Automate (cloud and especially desktop flows), Dataverse, Power Pages and other Power Platform components.<\/li><li><b>Enterprise Focus:<\/b><span>\u00a0<\/span>Demonstrated experience in Power Platform administration and support within large-scale environments.<\/li><li><b>Training &amp; Troubleshooting:<\/b><span>\u00a0<\/span>Skilled in delivering technical training and resolving complex application issues.<\/li><li><b>Problem-Solving &amp; Collaboration:<\/b><span>\u00a0<\/span>Excellent analytical and collaboration skills.<\/li><li><b>Communication:<\/b><span>\u00a0<\/span>Strong ability to engage with key stakeholders and cross-functional teams.<\/li><li><b>Certifications:<\/b><span>\u00a0<\/span>Advanced Microsoft certifications preferred.<\/li><li><b>Consulting Experience:<\/b><span>\u00a0<\/span>Previous customer-facing roles are highly desirable.<\/li><li><b>Continuous Learning:<\/b><span>\u00a0<\/span>Strong commitment to staying updated on modern engineering practices and tools.<\/li><\/ul><p><\/p><p><b>Required Skill Set<\/b><\/p><p><b>Power Platform Development<\/b><\/p><ul><li>Develop and maintain Power Apps solutions with a focus on model driven apps development and architecture.<\/li><li>Development 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Join one of the world&rsquo;s leading organizations dedicated to helping players find the perfect game to enjoy at any moment!<\/p>\\n<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p><strong>Spanish or French language skills (B2)<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Experience in <strong>Social\/interactive games<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Readiness to work on shifts 24\/7&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great positive attitude and strong interpersonal skill<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Work from Office<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Transportation allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal allowance<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! 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You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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The ideal candidate has experience working in modern DevOps ecosystems and exposure to regulated or security-conscious environments.<\/p><p><\/p><h2>Responsibilities<\/h2><p><\/p><p>\u2022 Design, implement, and maintain cloud infrastructure, CI\/CD pipelines, and Kubernetes-based environments.<br \/>\u2022 Support secure SDLC practices including vulnerability management, image scanning, patching, and infrastructure hardening.<br \/>\u2022 Implement and maintain security-focused operational controls such as IAM least privilege, secrets management, encryption, and audit logging.<br \/>\u2022 Collaborate with platform, security, and compliance teams to support audit-ready and compliance-oriented environments.<br \/>\u2022 Improve infrastructure reliability, scalability, observability, and deployment automation processes.<\/p><p><\/p><h2>Qualifications<\/h2><p><\/p><p>\u2022 8&#43; years of experience in DevOps, Platform Engineering, SRE, or related infrastructure engineering roles.<br \/>\u2022 Strong hands-on experience with Kubernetes ( <b>StatefulSet<\/b><span><b>\u00a0<\/b><\/span><i><span>)<\/span><\/i>, <b>Terraform Automation<\/b>, Docker, and cloud platforms such as AWS (<span><b>EKS management<\/b>).<\/span><br \/>\u2022 Experience building and maintaining CI\/CD pipelines and infrastructure automation workflows.<br \/>\u2022 Experience with infrastructure security practices including IAM, secrets management, container security, and network policies.<\/p>\",\"ats_external_id\":\"R1723319\",\"location\":\"Buenos Aires, Buenos Aires\",\"job_type\":\"full_time\",\"salary\":\"5500000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ARS\",\"updated_at\":\"2026-05-12T04:04:26.904+08:00\",\"created_at\":\"2026-04-21T16:12:00.364+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzU2OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Sr-DevOps-Platform---FedRAMP-Govt-Work---Bilingual_R1723319\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"organization_reference_id\":\"PAR02\"},\"location\":{\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"country\":{\"wid\":\"e42ad5eac46d4cc9b367ceaef42577c5\",\"iso2\":\"AR\",\"iso3\":\"ARG\",\"descriptor\":\"Argentina\",\"iso_numeric\":\"32\"},\"postal_code\":\"6001\",\"primary_location\":{\"id\":\"AR-WAH-ARGEN-01\",\"wid\":\"49cbc5c66e7f010772b49fd527e70000\",\"descriptor\":\"ARG Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"leonel.cafaro@concentrix.com\"},\"first_name\":\"Cafaro, Leonel\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102009204\",\"wid\":\"f81830f171380107b2fc2c8003b70000\",\"descriptor\":\"Leonel Cafaro (102009204)\"},{\"id\":\"102010144\",\"wid\":\"871dd66c54300107b3c81faa397e0000\",\"descriptor\":\"Nancy Morales Paez (102010144)\"},{\"id\":\"102009973\",\"wid\":\"871dd66c54300107b3aa1ab5a5aa0000\",\"descriptor\":\"Maria del Pilar Puga Vizcaino (102009973)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371907\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Sr-DevOps-Platform---FedRAMP-Govt-Work---Bilingual_R1723319\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Sr-DevOps-Platform---FedRAMP-Govt-Work---Bilingual_R1723319\/apply\",\"job_requisition_id\":\"R1723319\"}],\"organizations\":[{\"wid\":\"a784ff04cab101113fd63222a2070000\",\"descriptor\":\"7371 - 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Bilingual R1724258\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Hebrew-Speaking) - On Site - Temporal - PO01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Customer Representative (Hebrew-Speaking) - On Site - Temporal - PO01\",\"long_description\":\"<p><b><u>Role Overview<\/u><\/b>:<\/p><p><\/p><p>In Partner.Co we are seeking a customer service advisor to join our team. As a CSA, you will offer advice and guidance to our customers, process purchase orders and assist customer queriese. You should demonstrate excellent communication skills and strive to exceed customer expectations.<\/p><p><\/p><p>To be successful as a CSA, you should be a Partner.Co brand ambassador, resourceful, energetic and detail-oriented person. Outstanding CSA add value to the customer experience and can solve any issues to the customer\u2019s satisfaction.<\/p><p><\/p><p><b><u>RESPONSIBILITIES:<\/u><\/b><\/p><ul><li><h2>Helping customers by providing advice, guidance and excellent customer service in a genuine, fun and interactive manner.<\/h2><\/li><li><h2>Always provide first class customer satisfaction and do whatever is necessary to support our customers via phone line and digital channels,<\/h2><\/li><li><h2>Ensure correct presentation of the customer\u2019s corporate and brand images in all interactions.<\/h2><\/li><li><h2>Collaborate with other departments (customer relations, sales etc.) to manage reputation, identify key players and coordinate actions of sales in all channels.<\/h2><\/li><li><h2>Take brand ownership and provide the vision, mission, goals and strategies.<\/h2><\/li><li><h2>Apply best practices from other experiences or departments<\/h2><\/li><li><h2>Identify potential sales opportunities from customers who contact customer service<\/h2><\/li><li><h2>Record any interaction in the CRM following the corresponding procedures.<\/h2><\/li><li><h2>Advising customers on suitable substitutes for dated, discontinued or unavailable products.<\/h2><\/li><li><h2>Reporting customer Issues, website errors or other issues that can affect the service to Management immediately.<\/h2><\/li><\/ul><p><\/p><p><b><u>REQUIREMENTS:<\/u><\/b><\/p><ul><li><h2>Friendly, energetic, genuine and outgoing personality.<\/h2><\/li><li><h2>Strong people skills with the ability to communicate, professionally, and concisely oral and written.<\/h2><\/li><li><h2>Ability to read and understand information and take direction.<\/h2><\/li><li><h2>Ability to multitask in a fast-paced environment.<\/h2><\/li><li><h2>Basic excel, word and outlook skills and computer skills.<\/h2><\/li><li><h2>Previous experience in stores or cs sales support desirable.<\/h2><\/li><li><h2>Ability to work independently and as part of a team.<\/h2><\/li><\/ul><p><\/p><p><\/p><p><b>What do we offer? \u00a0<\/b><\/p><p><\/p><ul><li><h2>Full time (39h) contract, from <span>Monday to Friday\u00a0\u00a0 9am-6pm<\/span><\/h2><\/li><li><h2><span>20.972,98 euros Salary gross\/year &#43; 2000 euros bonus gross\/year<\/span><\/h2><\/li><li><h2>Excellent work environment (multicultural) in the Barcelona office<\/h2><\/li><li><h2>Good work-life balance\u00a0<\/h2><\/li><\/ul><p><\/p><p><b><u>Scope<\/u><\/b>:<\/p><p><\/p><p>The Partner.Co CS will cover the specified countries and products as per the job offer. 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All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><span>R1724258<\/span><\/p>\",\"ats_external_id\":\"R1724258\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"1747.81\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-11T12:06:34.921+02:00\",\"created_at\":\"2026-04-21T14:06:39.588+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDM?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDM\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"temporary\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to inbound customer requests, documenting relevant case information<\/li>\\n<li>Assure excellent customer satisfaction by assisting users with Pre-Sales, General Inquiries, and technical support issues via multiple channels (as assigned)<\/li>\\n<li>Respond appropriately or escalate customers to higher tiers of support as defined and documented<\/li>\\n<li>Collaborate with other technicians to resolve or properly close help tickets<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Italian (written and oral) and fluent in English (B2)<\/li>\\n<li>Possess excellent writing and verbal communication skills to simplify technical language for non-technical users<\/li>\\n<li>Demonstrate patience when communicating and solving issues<\/li>\\n<li>Keep up with the latest IT and tech-related trends<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"2729367525\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T12:14:38.756+01:00\",\"created_at\":\"2026-04-21T10:33:09.749+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"185\",\"campaign_id\":\"760\",\"campaign_title\":\"Mondelez\/ Portuguese\/ WAH\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor with Native level of Portuguese\",\"street\":\"\",\"address\":\"\",\"city\":\"Sofia\",\"state\":\"Sofia\",\"postal_code\":\"1000\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Fantastic opportunities working with the world's leading snack brand!<\/p>\\n<p>Concentrix collaborates with the world&rsquo;s leading snack manufacturer, which holds leading market shares in every category in which it competes, and maintains the No. 1 position globally in biscuits, chocolate, and candy. You will be the first point of contact, taking calls, responding to emails, and addressing web enquiries from consumers. You will have your customer service radar switched on and be ready to showcase your excellent communication skills, providing each customer with a professional and detailed response. In this role, you will provide support for a variety of brands and be required to remain knowledgeable on all brands and products, as well as maintain up-to-date knowledge on all the processes to support our consumers<br \/>&nbsp;<\/p>\\n<p><strong>Want your weekends free? Not a problem!<\/strong><br \/><strong>Our lines are open 10:00 am-7:00 pm Monday to Friday to help you strike an excellent work-life balance!<\/strong><\/p>\\n<p><strong>What do you need?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Exceptionally customer-focused<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to communicate fluently in Portuguese, both in verbal and written communication styles, and understand the market-specific dialects or accents<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deep and firm understanding of consumer culture in the French market<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>All training will be completed in English, so an advanced level of the language is required.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Computer-literate and able to navigate around a computer system<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Committed to resolving customer queries in line with corporate values and brand image, with a solution-driven mindset<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Good telephone manner and strong understanding of social media channels, and familiarity with social communication best practices<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent soft skills, particularly in:<\/p>\\n<\/li>\\n<\/ul>\\n<ul style=\\\"list-style-type: circle;\\\">\\n<li>Demonstrating empathy<\/li>\\n<li>Active listening skills<\/li>\\n<li>Communicating clearly<\/li>\\n<li>Providing concise and accurate next steps<\/li>\\n<li>Building rapport with frustrated consumers<\/li>\\n<li>Remaining calm in stressful scenarios<\/li>\\n<\/ul>\\n<p><br \/><strong>What do we offer?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Full-time role with working shifts between 10:00 a.m. &ndash; 19:00 p.m., Monday &ndash; Friday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">Start date - 15th June<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work from home<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits include Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"3079822803\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T02:59:01.970+03:00\",\"created_at\":\"2026-04-21T10:20:43.823+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NjA?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NjA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1011\",\"campaign_id\":\"17556\",\"campaign_title\":\"Associate, Operations Support R1724086\",\"campaign_type\":\"job_application\",\"job_title\":\"Support d'\u00c9quipe  F\/H\",\"street\":\"FRA Boulogne-Billancourt - 32 avenue Pierre Grenier, 92100 Boulogne-Billancourt\",\"address\":\"FRA Boulogne-Billancourt - 32 avenue Pierre Grenier, 92100 Boulogne-Billancourt\",\"city\":\"Boulogne-Billancourt\",\"state\":null,\"postal_code\":\"92100\",\"region\":null,\"country\":\"France\",\"short_description\":\"\",\"long_description\":\"<div><div>Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019innovation et au d\u00e9veloppement de la sant\u00e9 ! &#x1f31f;<\/div><div>Qui sommes-nous ?<\/div><div><\/div><div>Concentrix\u00a0est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.<\/div><div>Depuis 2000, Concentrix Medica\u00a0et Patientys By Concentrix \u00a0filiale sant\u00e9 de Concentrix, propose des solutions op\u00e9rationnelles dans la prise en charge globale du cycle de vie des produits sant\u00e9. Nos \u00e9quipes, compos\u00e9es de 400 collaborateurs engag\u00e9s, accompagnent les grands acteurs de la sant\u00e9 : laboratoires pharmaceutiques, h\u00f4pitaux, pouvoirs publics et professionnels de sant\u00e9.<\/div><div>Reconnue pour son expertise et son impact dans le secteur de la sant\u00e9, Concentrix Medica\u00a0est une entreprise inclusive et handi-accueillante.<\/div><div><\/div><div><b>Votre mission en tant que Support d&#39;\u00c9quipe\u00a0<\/b><\/div><ul><li><div>Assurer le lien quotidien entre les \u00e9quipes terrain et le\/la manager ;<\/div><\/li><li><div>Contribuer \u00e0 la planification des activit\u00e9s et \u00e0 la r\u00e9partition des ressources ;<\/div><\/li><li><div>Participer \u00e0 la mise \u00e0 jour des proc\u00e9dures et outils de suivi ;<\/div><\/li><li><div>Veiller \u00e0 la qualit\u00e9 des \u00e9changes avec les professionnels de sant\u00e9 ;<\/div><\/li><li><div>Assurer un soutien administratif (reporting, gestion des plannings, suivi des indicateurs).<\/div><\/li><\/ul><div><\/div><div><b>Le profil recherch\u00e9<\/b><\/div><ul><li><div>Formation Bac &#43;2 (BTS, DUT ou \u00e9quivalent) en assistanat ou gestion ;<\/div><\/li><li><div>\u00a0Premi\u00e8re exp\u00e9rience en support administratif ou coordination (secteur sant\u00e9 appr\u00e9ci\u00e9, non obligatoire) ;<\/div><\/li><li><div>\u00a0Bonne ma\u00eetrise des outils bureautiques (Excel, Outlook), \u00e0 l\u2019aise avec le suivi de donn\u00e9es (KPI, tableaux de bord)<\/div><\/li><li><div>Rigueur, sens de l\u2019organisation et capacit\u00e9 \u00e0 prioriser<\/div><\/li><li><div>Bon relationnel, sens du service et respect de la confidentialit\u00e9 ;<\/div><\/li><li><div>Capacit\u00e9 \u00e0 travailler en \u00e9quipe et en appui d\u2019un superviseur<\/div><\/li><\/ul><div><\/div><div><b>Ce que nous vous offrons<\/b><\/div><div><\/div><div>Chez Patientys By Concentrix, nous valorisons nos talents et leur offrons des conditions attractives<\/div><div><\/div><div><b>R\u00e9mun\u00e9ration et avantages<\/b><\/div><ul><li><div>Un contrat CDI<\/div><\/li><li><div>26 500 \u20ac brut\/an en fixe.<\/div><\/li><li><div>2 000\u20ac brut\/an en variable (vers\u00e9e semestrielle).<\/div><\/li><li><div>Une mutuelle d\u2019entreprise.<\/div><\/li><li><div>Titre restaurant<\/div><\/li><li><div>T\u00e9l\u00e9travail partiel apr\u00e8s une dur\u00e9e d&#39;int\u00e9gration.<\/div><\/li><\/ul><div><\/div><div>Pr\u00eat(e) \u00e0 relever ce d\u00e9fi ?\u00a0Rejoignez Patientys by Concentrix\u00a0et Concentrix Medica\u00a0pour faire la diff\u00e9rence dans le secteur de la sant\u00e9 ! 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. 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That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Assist viewers through phone and\/or chat regarding&nbsp;their inquiries&nbsp;<\/li>\\n<li>Provide account and application support to viewers namely concerning software functionality<\/li>\\n<li>Provide technical support and troubleshooting&nbsp;of system configurations and network settings&nbsp;<\/li>\\n<li>Provide accurate and real-time&nbsp;answers to viewers&rsquo;&nbsp;inquiries&nbsp;Contribute to creating brand engagement for our Clients<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Italian and English (oral and written)<\/li>\\n<li>Are passionate about the entertainment and media&nbsp;industry<\/li>\\n<li>Demonstrate excellent communication skills coupled with empathy and&nbsp;team spirit<\/li>\\n<li>Are familiar with digital streaming services and devices&nbsp;<\/li>\\n<li>Have a positive and can-do attitude<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"3044491491\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T12:22:23.782+01:00\",\"created_at\":\"2026-04-20T16:30:22.588+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1796\",\"campaign_id\":\"322\",\"campaign_title\":\"Chubb \/ Italian \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Italian-speaking) - Insurance Company\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Receive telephone calls or chats from clients wishing to obtain various types of information concerning their insurance policy<\/li>\\n<li>Depending on the case, the request will be processed via a transaction in our client policy administration system, and\/or by the writing and sending of replies to letters\/emails, information, contract documents, etc., to the insured.<\/li>\\n<li>Do indexation &amp; electronic archiving in our document management tool.<\/li>\\n<li>Manage policy change requests, updating payment details<\/li>\\n<li>Make claims and cancel requests<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Italian (C2) and fluent in English (B2)<\/li>\\n<li>Have previous customer experience is a plus<\/li>\\n<li>Have excellent verbal and writing skills coupled with a formal and diplomatic stance<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"3245755146\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T12:02:56.664+01:00\",\"created_at\":\"2026-04-20T16:27:15.427+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1797\",\"campaign_id\":\"319\",\"campaign_title\":\"ByteDance GEC - RCS \/ Italian \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Italian-Speaking) \u2013 Global e-Commerce\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;<strong>Customer Service Representative<\/strong>, you will:<\/p>\\n<ul>\\n<li>Investigate and resolve issues that are reported by buyers\/sellers\/customers\/creators such as checking order and logistics status<\/li>\\n<li>Review the reported issues within agreed turnaround times and standards of quality<\/li>\\n<li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Italian (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have minimum education qualification of college degree or an equivalent diploma<\/li>\\n<li>Have strong understanding of e-commerce<\/li>\\n<li>Have experience working with call center (voice and non-voice) and service industry<\/li>\\n<li>Are available for 24\/7 rotating shifts<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"1948018105\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T12:00:58.601+01:00\",\"created_at\":\"2026-04-20T16:21:39.112+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1798\",\"campaign_id\":\"316\",\"campaign_title\":\"ByteDance GEC - MOD \/Italian \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (Italian-Speaking) \u2013 Global e-Commerce\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;<strong>Content Moderator<\/strong>, you will:<\/p>\\n<ul>\\n<li>Review contents within agreed latency Service Levels and standards of quality<\/li>\\n<li>Review the reported issues within agreed turnaround times and standards of quality<\/li>\\n<li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li>\\n<li>Monitor user behaviour and enforce policies effectively<\/li>\\n<li>Apply guidelines consistently to diverse content scenarios<\/li>\\n<li>Handle sensitive issues independently while upholding platform standards<\/li>\\n<li>Maintain confidentiality and professionalism in all interactions<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Italian (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have minimum education qualification of college degree or an equivalent diploma<\/li>\\n<li>Have strong understanding of e-commerce<\/li>\\n<li>Have experience working with moderation service industry<\/li>\\n<li>Are available for 24\/7 rotating shifts<\/li>\\n<li>Have strong moderation skills and rational decision making with local market expertise<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"481415347\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T11:52:01.091+01:00\",\"created_at\":\"2026-04-20T16:14:41.166+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1014\",\"campaign_id\":\"17494\",\"campaign_title\":\"Manager I, B2B Sales R1721228\",\"campaign_type\":\"job_application\",\"job_title\":\"Manager I, B2B Sales\",\"street\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"address\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"postal_code\":\"50480\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and\/or revenue retention motions (product\/ service contract renewals, extension, upsell and expansion). 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We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp; &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as an&nbsp;<strong>Inside Sales Representative in Valencia (hybrid)<\/strong>, you will be part of our team of game-changers who are powering the brands of the future in tech.&nbsp; &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development&nbsp; &nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>This is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.&nbsp; &nbsp;<\/p>\\n<p><br \/><strong>What you will do in this role&nbsp;&nbsp;&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.&nbsp; &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>As an<strong>&nbsp;Inside Sales Representative<\/strong>&nbsp;on our team, you will:&nbsp; &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>- Provide expert assistance to the list of clients and partners using a consultative approach to account management&nbsp;<br \/>&nbsp;- Create the business environment for sustained growth on the account&nbsp;<br \/>&nbsp;- Develop and maintain the relationship within the account in order to maintain long term visibility of strategy, plans and competitor activity&nbsp;<br \/>&nbsp;- Research new sales opportunities within the existing portfolio of accounts&nbsp;<br \/>&nbsp;- Prepare commercial and technical service proposals - Focus on driving profitability through proactive management - Execute and achieve sales quota and targets&nbsp;<br \/>&nbsp;- Track, manage, and report ongoing activity relative to sales pipeline.&nbsp;<br \/>&nbsp;- Timely response and resolution of incoming customer or partner calls&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications&nbsp; <\/strong><\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp; &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is a great match if you:&nbsp; &nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;- Are proficient or bilingual in French with intermediate English level&nbsp;<br \/>&nbsp;- Have a solid sales background and previous experience in Sales B2B&nbsp;<br \/>&nbsp;- Have strong communication skills&nbsp;<br \/>&nbsp;- Are achievement and goal oriented, motivated and self-starter&nbsp;<br \/>&nbsp;- Have previous experience working with channel&nbsp;<br \/>&nbsp;- Are dynamic and energetic&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.&nbsp; &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;&nbsp;&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp; &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help support your unique lifestyle:&nbsp; &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;- Full-time contract, 39 hours\/week: Monday to Friday 09:00 to 18:00&nbsp;<br \/>&nbsp;- Salary offer: 20.100&euro; gross\/year + up to 4.300&euro; gross\/year<br \/>&nbsp;- Friends hunting (referral) bonus&nbsp;<br \/>&nbsp;- Great office location in Valencia<br \/>&nbsp;- Full paid training about the company and the project you will be working on&nbsp;<br \/>&nbsp;- Career development program and specialized courses&nbsp;<br \/>&nbsp;- Opportunities for a career abroad through the International Mobility Program<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!&nbsp; &nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>At&nbsp;<strong>Concentrix,<\/strong>&nbsp;we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.&nbsp; &nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp; &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer&nbsp; &nbsp;<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>R1723977&nbsp;<\/p>\",\"ats_external_id\":\"R1723977\",\"location\":\"Valencia, Valencia\",\"job_type\":\"full_time\",\"salary\":\"1675\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-08T09:11:47.965+02:00\",\"created_at\":\"2026-04-20T16:05:05.119+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTc?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTc\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Valencia\",\"state\":\"Valencia\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"46021\",\"primary_location\":{\"id\":\"ES-VAL-DARAG-01\",\"wid\":\"abb4c0410095101d47a03912228a0000\",\"descriptor\":\"ESP Valencia - 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HPINC - 980008576\",\"reference_id\":\"980008576\",\"custom_reference_id\":\"980008576\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"andreas.siegl@concentrix.com\"},\"first_name\":\"Andreas Rene Siegl (102542122)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1723977\",\"wid\":\"d8668bdbecfb1000b114a9851eee0000\",\"descriptor\":\"Inside Sales Representative (French-speaking) - On site - High Tech HE04\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"346\",\"campaign_id\":\"808\",\"campaign_title\":\"Egypt | German | Poland\",\"campaign_type\":\"job_application\",\"job_title\":\"Representative Customer Operations with German (relocation package to Poland)\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":null,\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p><strong>About the role:<\/strong><\/p>\\n<p>&middot; resolving various client-reported issues via phone, email, or chat in German language,<\/p>\\n<p>&middot; providing customers with excellent experience by using your communication and soft skills<\/p>\\n<p>&middot; cooperating with a Team to drive a common success.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Requirements:<\/strong><\/p>\\n<p>&middot; Fluent German (C1, both speaking and writing) and English (B2).<\/p>\\n<p>&middot; Efficient use of PC and IT-related tools.<\/p>\\n<p>&middot; Ability to work full-time.<\/p>\\n<p>&middot; We do not require professional experience; this is an early stage\/ junior position.<\/p>\\n<p>&middot; Relocation to Poland (Katowice) for June\/July training<\/p>\\n<p>&middot; Relocation support from us is provided including work permit and visa support<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Our offer:<\/strong><\/p>\\n<p>&middot; Employment contract.<\/p>\\n<p>&middot; Visa and work permit Sponsorship<\/p>\\n<p>&middot; Relocation support to Poland:<\/p>\\n<p>&middot; flight and 4 weeks of accommodation (single room in 2-3 room flats) paid and chosen by the company in advance<\/p>\\n<p>- cost for the room is paid by employer on monthly basis and deducted from the wage.<\/p>\\n<p>&middot; All deductions from your salary will be presented in an official job offer via e-mail, as well as in your letting room contract and your relocation agreement with us.<\/p>\\n<p>&middot; Relocation support from our buddy<\/p>\\n<p>&middot; Free language classes: Polish, English.<\/p>\\n<p>&middot; Fully paid training with mentoring, coaching and nesting period.<\/p>\\n<p>&middot; Integration events at the office<\/p>\",\"ats_external_id\":\"2338129465\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-05-03T01:59:03.107+02:00\",\"created_at\":\"2026-04-20T09:20:08.294+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MDg?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MDg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"165\",\"campaign_id\":\"713\",\"campaign_title\":\"R1723935 Automotive Customer Service Advisor (On-Site) EG\",\"campaign_type\":\"job_application\",\"job_title\":\"Automotive Customer Service Advisor (On-Site)\",\"street\":\"CAN Hamilton\",\"address\":\"CAN Hamilton\",\"city\":\"Hamilton\",\"state\":\"Ontario\",\"postal_code\":\"L8P 4V2\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"The Customer Service Advisor engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<a href=\\\"https:\/\/www.concentrix.com\/about\/news\/press-release\/concentrix-ranked-among-25-worlds-best-workplaces-by-great-place-to-work-and-fortune-magazine\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><strong>World&rsquo;s Best Workplaces<\/strong><\/a>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Automotive Case Management &amp; Customer Service Representative position at Concentrix is just the right place for you!<\/p>\\n<p>&nbsp;<\/p>\\n<p>As a Customer Service Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p><br \/>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As an Automotive Customer Service Advisor, you&rsquo;ll:<\/p>\\n<ul>\\n<li>\\n<p>Coordinates resolutions to customer vehicle issues or dealership complaints, warranty policies, and more.<\/p>\\n<\/li>\\n<li>\\n<p>Corresponds to customer inquiries from inbound inquiries, emails or mail<\/p>\\n<\/li>\\n<li>\\n<p>Provides campaign information to customers and documents according to Consumer Affairs policies<\/p>\\n<\/li>\\n<li>\\n<p>Documents customer inquiries received from customer correspondence and corporate surveys; updates consumer affairs case files with appropriate documentation<\/p>\\n<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Automotive Customer Service Advisor role include:&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Minimum 18 years of age with a High School Diploma or GED.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Minimum of 1 year experience in Customer Service, with advanced roles available for applicants with 2-3 years' experience in Customer Service with Case Management<\/p>\\n<\/li>\\n<li>\\n<p>Strong computer proficiency with the ability to navigate multiple applications.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p><em>Excellent<\/em> written and verbal communication skills to effectively engage with customers.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>A <em>passion<\/em> for the automotive industry with a propensity for problem-solving.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Ability to work both independently and within a team, demonstrating patience and professionalism.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Flexibility to rotate shifts as needed with prior notice.<\/p>\\n<\/li>\\n<li>\\n<p>Dependable with proficient attention to detail while being able to focused and multi-task efficiency.<\/p>\\n<\/li>\\n<li>\\n<p>Demonstrate patience while maintaining a pleasant and professional manner.<\/p>\\n<\/li>\\n<li>\\n<p>Proficiency in fast-paced environments<\/p>\\n<\/li>\\n<li>\\n<p>Eagerness to learn new technologies<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><br \/>&nbsp;<\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">The base salary for this position is $19.35 with advanced roles at $20.50\/hr&nbsp;(pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/p>\\n<\/li>\\n<li>\\n<p>Automotive Purchase Discounts<\/p>\\n<\/li>\\n<li>\\n<p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p>\\n<\/li>\\n<li>\\n<p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p>\\n<\/li>\\n<li>\\n<p>Health and wellness programs with trained partners to help promote a healthy you<\/p>\\n<\/li>\\n<li>\\n<p>Mentorship programs that support your rewarding career journey&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p>\\n<\/li>\\n<li>\\n<p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p>\\n<\/li>\\n<li>\\n<p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p>\\n<\/li>\\n<li>\\n<p>A range of other perks and benefits<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><br \/>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements:&nbsp;<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><br \/><strong>Equal Opportunity Statement:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Reasonable Accommodation Statement:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #007380;\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence (AI):<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><span style=\\\"color: #000000;\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #0000ff;\\\"><strong><u>HERE<\/u><\/strong><\/span><\/a><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1723935\",\"location\":\"Hamilton, CAN\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-05-11T19:59:05.277-04:00\",\"created_at\":\"2026-04-20T09:14:56.953-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTM?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Hamilton\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L8P 4V2\",\"primary_location\":{\"id\":\"CA-HAM-KINGS-01\",\"wid\":\"740544c0a47f01e5c7bc29781f114f57\",\"descriptor\":\"CAN Hamilton\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"87b02d0ee49601e181dac68e0e1a3e4a\",\"address\":\"colleen.obrien@concentrix.com\"},\"last_name\":\"O'Brien\",\"first_name\":\"Colleen\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0569\",\"wid\":\"f9af6d72609801458b0752fb4f0630e2\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369213\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Hamilton\/Automotive-Customer-Service-Advisor--On-Site-_R1723935\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Hamilton\/Automotive-Customer-Service-Advisor--On-Site-_R1723935\/apply\",\"job_requisition_id\":\"R1723935\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"f6358e3b3d6d018752668ae50119f9c7\",\"address\":\"nishtha.singh@concentrix.com\"},\"last_name\":\"Singh\",\"first_name\":\"Nishtha\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1723935\",\"wid\":\"38e40b54dfec1000ab20c49d69940000\",\"descriptor\":\"R1723935 Automotive Customer Service Advisor (On-Site) (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"87b02d0ee49601e181dac68e0e1a3e4a\",\"address\":\"colleen.obrien@concentrix.com\"},\"last_name\":\"O'Brien\",\"first_name\":\"Colleen\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-canada\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1015\",\"campaign_id\":\"17464\",\"campaign_title\":\"Sr. Manager, Training &amp; Quality R1720761\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Manager Training & Quality\",\"street\":\"SLV San Salvador\",\"address\":\"SLV San Salvador\",\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"postal_code\":null,\"region\":null,\"country\":\"El Salvador\",\"short_description\":\"The Senior Manager of Training & Quality is a country-focused leadership role responsible for developing, implementing, and improving training and quality frameworks tailored to the specific needs of the country. The role combines strategic oversight with tactical execution, working closely with local leaders to align QA&TR strategies with business objectives. The Senior Manager oversees the performance of managers reporting into them and ensures that the quality and training programs are both effective and compliant with regional requirements. This position also drives local adoption of digital and AI-driven tools to enhance quality assurance and learning outcomes.\",\"long_description\":\"<p>The <b>Senior Manager of Training &amp; Quality<\/b> is a country-focused leadership role responsible for developing, implementing, and improving training and quality frameworks tailored to the specific needs of the country. The role combines strategic oversight with tactical execution, working closely with local leaders to align QA&amp;TR strategies with business objectives. The Senior Manager oversees the performance of managers reporting into them and ensures that the quality and training programs are both effective and compliant with regional requirements. This position also drives local adoption of digital and AI-driven tools to enhance quality assurance and learning outcomes.<\/p><p><\/p><p><b><span>Essential Functions\/Core Responsibilities<\/span><\/b><\/p><p><span>\u2022 Select, train, develop, and manage performance of Training and Quality direct reports in area of specialty; and mentoring, coordinating, planning, and providing direction for work group(s) in accordance with the organization&#39;s policies and applicable legal requirements<\/span><\/p><p><span>\u2022 Understanding vertical Operational and Account Management. Needs to achieve profitability and client satisfaction objectives<\/span><\/p><p><span>\u2022 Recommend modifications to Training and Quality organizational policies and procedures and reinforce the company\u2019s direction, vision, and values. Partner with process owners and respective supporting personnel to formulate and implement process management procedures, goals and objectives<\/span><\/p><p><span>\u2022 Manage to achieve budget and forecasts for the Training and Quality Organization<\/span><\/p><p><span>\u2022 Ensure appropriate staffing and utilization of Training and Quality staff<\/span><\/p><p><span>\u2022 Create regional goals, objectives, deadlines, and business relationship development with Business stakeholders (Training and Quality Leadership, Operations, Client, Account Management, and Resource Unit partners)<\/span><\/p><p><span>\u2022 Maintain information on direct reports individual performance as well as overall vertical performance<\/span><\/p><p><span>\u2022 Integrate Corporate Training and Quality activities with other Convergys organizations such as Operations, Resource Units (Analytics &amp; Learning Strategy) globally<\/span><\/p><p><span>\u2022 Participate in existing client and client prospect presentations on Training and Quality initiatives and methodologies<\/span><\/p><p><\/p><p><span><b><u>Candidate Profile<\/u><\/b><\/span><\/p><p><span>\u2022 2&#43; years related experience in Contact Center environment<\/span><\/p><p><span>\u2022 Bachelor\u2019s degree preferred.<\/span><\/p><p><span>\u2022 Training and Quality experience is a MUST<\/span><\/p><p><span>\u2022 Must have proficiency with various software applications programs including Outlook, Microsoft Word, PowerPoint and Excel<\/span><\/p><p><span>\u2022 Demonstrated ability to interact with various levels internally and externally to influence decisions<\/span><\/p><p><span>\u2022 Previous management experience in a customer service, training or quality environment<\/span><\/p><p><span>\u2022 Successful experience in developing and implementing training and quality curriculum<\/span><\/p><p><span>\u2022 Solid communication skills, both oral and written<\/span><\/p><p><span>\u2022 Advanced English level<\/span><\/p><p><span>\u2022 Demonstrated ability to mentor, coach and provide direction to a team of employees<\/span><\/p><p><span>\u2022 Demonstrated ability to take initiative and ownership with focus on continuous improvement<\/span><\/p><p><span>\u2022 Demonstrated ability to foster customer service disposition and sense of professionalism for self and team<\/span><\/p><p><span>\u2022 Ability to organize and prioritize projects in a fast-paced, deadline-oriented and rapidly changing business environment<\/span><\/p><p><span>\u2022 Decision-making skills for problem identification and solution recommendation and implementation<\/span><\/p><p><span>\u2022 Ability to work a flexible schedule<\/span><\/p><p><\/p>\",\"ats_external_id\":\"R1720761\",\"location\":\"San Salvador, San 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Work-at-Home\",\"city\":\"USA\",\"state\":\"Kansas\",\"postal_code\":\"66601\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"Technical Products and Services (TPS):\\n\\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>JOB SUMMARY<\/b><\/p><p>We are seeking a <b>Cloud Solution Architect \u2013 Functional<\/b>\u00a0with deep\u00a0expertise\u00a0in <b>Dynamics 365 Finance &amp; Operations (F&amp;O)<\/b>, focused on <b>backend finance processes<\/b>. 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Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies.<\/p><p><\/p><p>Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays, and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is 4\/27\/2026<i>. <\/i>This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. 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Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. 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Bilingual\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_T10\",\"wid\":\"b22f09b1fcbb101076a94c552d690000\",\"descriptor\":\"Grade T10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1018\",\"campaign_id\":\"17429\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1723631\",\"campaign_type\":\"job_application\",\"job_title\":\"MOSA Partner for Converged Communications\",\"street\":\"NLD Work-at-Home\",\"address\":\"NLD Work-at-Home\",\"city\":\"NLD\",\"state\":\"Drenthe\",\"postal_code\":\".\",\"region\":null,\"country\":\"Netherlands\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Job Specification: MOSA Partner for Converged Communications<\/b><\/p><p><span>\u00a0<\/span><\/p><p><b>Technical Skills \u2013 Solution Area:<span>\u00a0<\/span><\/b>AI Business Solutions<\/p><p><b>Level of Technical Knowledge:<span>\u00a0<\/span><\/b>Principal<\/p><p><span>\u00a0<\/span><\/p><p><b>Role Overview<\/b><\/p><p>The MOSA Partner for Converged Communications delivers advanced communication solutions, supports Microsoft customers with technical expertise and proactive services, manages strategic relationships, and ensures compliance, security, and operational excellence. 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consulting practice and product groups.<\/li><li>Continually learn and grow professionally.<\/li><li>Analyse problems.<\/li><li>Maintain, extend accreditations and certifications, assist in developing best practices for key technologies and products to support technical team readiness.<\/li><li>Exhibit excellent communication abilities and consistently cultivate strategic, long-term relationships with customers to earn their trust.<\/li><li>Complete all assigned, mandatory training within the timeframe provided<\/li><li>Conduct and\/or participate in regularly scheduled 1:1 meetings with direct manager and\/or direct reports<\/li><\/ul><p><b>Required Skills &amp; Capabilities<\/b><\/p><p><span>\u00a0<\/span><\/p><ul><li>Teams Meetings &amp; Live Events<\/li><li>Teams Phone Calling Plans<\/li><li>Teams Phone Devices<\/li><li>Teams Phone Direct Routing<\/li><li>Teams Phone Mobile<\/li><li>Teams Phone Operator Connect<\/li><li>Teams Phone System Foundation<\/li><li>Teams 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Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>Turkish.<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Act as they key technical expert for solution assessment execution<\/li>\\n<li>&nbsp;Support customers run 1st party and\/or 3rd party ISV assessment tools as per tool portfolio of the WW Solution Assessment program<\/li>\\n<li>Prepare technical insights and key scenarios required to drive the right technical and business solution outcomes<\/li>\\n<li>Scope the technical and security design for customer solutions, select optimal migration paths for the customer, build consumption plans<\/li>\\n<li>Confirm implementation requirements and pricing calculations as required, so that the customer receives an accurate projection of anticipated costs in new services sought<\/li>\\n<li>Alignment and handover of the migration plan to migration partner or account team<\/li>\\n<li>Meet and exceed the monthly targets for number of solution assessment to be delivered<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Candidates must have 5-8 years of practical experience in solution sales and\/or pre-sales.<\/li>\\n<li>Azure knowledge is highly preferable.<\/li>\\n<li>Education and Knowledge: Required:&nbsp; Bachelor&rsquo;s Degree (B.S.\/B.A.) or equivalent experience. Preferred:&nbsp; MBA or master&rsquo;s degree in IT, Communications, or Marketing, and formal training in project management<\/li>\\n<li>Fluent in\u202f <strong>Turkish <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>Monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"3737258321\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-04T02:59:04.004+03:00\",\"created_at\":\"2026-04-17T15:33:36.378+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTY?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"255\",\"campaign_id\":\"515\",\"campaign_title\":\"Croatian | MSFTV Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Assesment Specialist - Croatian Speaking \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>Croatian <\/strong>and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>Croatian.<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>The successful candidate is an experienced pre-sales \/ sales professional<\/li>\\n<li>Act as the key expert for solution assessment framework and process&nbsp;<\/li>\\n<li>Able to qualify solution assessment opportunities, handover to Technical team for execution and position partners in the overall sales process.<\/li>\\n<li>Understanding of cloud concept knowledge and Level 100 Azure knowledge (Or Level 100 MW or Level 100 D365)<\/li>\\n<li>Able to present Solution Assessment report and migration plan and drive cloud Economics discussion with customers<\/li>\\n<li>Orchestration and alignment between the stakeholders (Account Executive, Solution Assessment Technical specialist, partners...)<\/li>\\n<li>Meet and exceed the monthly targets for number of solution assessment to be executed<\/li>\\n<li>Engaging with account teams &amp; partners to drive the Solution Assessment engagement strategy and execution with a balanced approach that delivers value to customers. VSAS will engage with the Subsidiary sales teams to help support customers&rsquo; cloud migration initiatives and provide pointed consulting on the value of Microsoft cloud platforms and outline datacenter, biz apps and modern workplace migration opportunities and scenarios. The primary delivery approach for Solution Assessment is with and our clients capable partner community.&nbsp;<\/li>\\n<li>Role related tool usage&nbsp; &amp; sales excellence( Oneask approvals &amp; reviews, UAT, MSX&nbsp; request &amp; case management, &nbsp;&nbsp; managing ISV tool requests)<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Candidates must have 5-8 years of practical experience in solution sales and\/or pre-sales.<\/li>\\n<li>Azure knowledge is highly preferable.<\/li>\\n<li>Education and Knowledge: Required:&nbsp; Bachelor&rsquo;s Degree (B.S.\/B.A.) or equivalent experience. Preferred:&nbsp; MBA or master&rsquo;s degree in IT, Communications, or Marketing, and formal training in project management<\/li>\\n<li>Fluent in\u202f <strong>Croatian <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>Monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"1119950186\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-03T14:10:50.325+03:00\",\"created_at\":\"2026-04-17T15:23:33.716+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTU?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"256\",\"campaign_id\":\"514\",\"campaign_title\":\"Turkish | MSFTV Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Assesment Specialist - Turkish Speaking \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>Turkish <\/strong>and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>Turkish.<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>The successful candidate is an experienced pre-sales \/ sales professional<\/li>\\n<li>Act as the key expert for solution assessment framework and process&nbsp;<\/li>\\n<li>Able to qualify solution assessment opportunities, handover to Technical team for execution and position partners in the overall sales process.<\/li>\\n<li>Understanding of cloud concept knowledge and Level 100 Azure knowledge (Or Level 100 MW or Level 100 D365)<\/li>\\n<li>Able to present Solution Assessment report and migration plan and drive cloud Economics discussion with customers<\/li>\\n<li>Orchestration and alignment between the stakeholders (Account Executive, Solution Assessment Technical specialist, partners...)<\/li>\\n<li>Meet and exceed the monthly targets for number of solution assessment to be executed<\/li>\\n<li>Engaging with account teams &amp; partners to drive the Solution Assessment engagement strategy and execution with a balanced approach that delivers value to customers. VSAS will engage with the Subsidiary sales teams to help support customers&rsquo; cloud migration initiatives and provide pointed consulting on the value of Microsoft cloud platforms and outline datacenter, biz apps and modern workplace migration opportunities and scenarios. The primary delivery approach for Solution Assessment is with and our clients capable partner community.&nbsp;<\/li>\\n<li>Role related tool usage&nbsp; &amp; sales excellence( Oneask approvals &amp; reviews, UAT, MSX&nbsp; request &amp; case management, &nbsp;&nbsp; managing ISV tool requests)<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Candidates must have 5-8 years of practical experience in solution sales and\/or pre-sales.<\/li>\\n<li>Azure knowledge is highly preferable.<\/li>\\n<li>Education and Knowledge: Required:&nbsp; Bachelor&rsquo;s Degree (B.S.\/B.A.) or equivalent experience. Preferred:&nbsp; MBA or master&rsquo;s degree in IT, Communications, or Marketing, and formal training in project management<\/li>\\n<li>Fluent in\u202f <strong>Turkish <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>Monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"918560387\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-03T11:40:02.229+03:00\",\"created_at\":\"2026-04-17T15:21:02.091+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTQ?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"544\",\"campaign_id\":\"180\",\"campaign_title\":\"NL - NS International - Groningen(Copy - 04\/17\/26  3:17:21)\",\"campaign_type\":\"job_application\",\"job_title\":\"Word klantenservicemedewerker bij Klantteam NS International\",\"street\":\"Eemsgolaan 9\",\"address\":\"Eemsgolaan 9\",\"city\":\"Groningen\",\"state\":\"Groningen\",\"postal_code\":\"9727 DW\",\"region\":\"Groningen\",\"country\":\"Netherlands\",\"short_description\":\"Word klantenservicemedewerker bij de NS International!\",\"long_description\":\"<p><span data-contrast=\\\"auto\\\">Word Klantenservicemedewerker&nbsp;bij NS!<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span class=\\\"TextRun SCXW31742794 BCX8\\\" lang=\\\"NL-NL\\\" xml:lang=\\\"NL-NL\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW31742794 BCX8\\\">Als klantenservicemedewerker voor NS International ben jij het aanspreekpunt voor klanten met vragen over internationale treinreizen. Denk hierbij bijvoorbeeld aan de&nbsp;<\/span><span class=\\\"NormalTextRun SpellingErrorV2Themed SCXW31742794 BCX8\\\">Thalys<\/span><span class=\\\"NormalTextRun SCXW31742794 BCX8\\\">&nbsp;naar Parijs of met Deutsche Bahn naar Berlijn. Of het nu gaat om informatie over een&nbsp;<\/span><span class=\\\"NormalTextRun AdvancedProofingIssueV2Themed SCXW31742794 BCX8\\\">reeds<\/span><span class=\\\"NormalTextRun SCXW31742794 BCX8\\\">&nbsp;gemaakte boeking, het doen van een nieuwe boeking of bijvoorbeeld een boeking annuleren, jij kan de reiziger hierbij helpen!<\/span><\/span><span class=\\\"EOP SCXW31742794 BCX8\\\" data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Als klantenservicemedewerker krijg je tools en training om niet alleen te slagen, maar te shinen. Van toffe e-learnings&nbsp;tot carri&egrave;remogelijkheden die je niet kunt missen.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Wat bieden we?<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83d\udcb0<\/span><span data-contrast=\\\"auto\\\">&nbsp;&euro;15,28&nbsp;per uur&nbsp;als je 21 jaar of ouder bent&nbsp;en gratis fruit.<\/span><span data-ccp-props=\\\"{&quot;335559685&quot;:720}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83d\udcaa<\/span><span data-contrast=\\\"auto\\\">&nbsp;Sterke pensioenregeling&nbsp;van 6,2%<\/span><span data-ccp-props=\\\"{&quot;335559685&quot;:720}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83d\uddd3\ufe0f<\/span><span data-contrast=\\\"auto\\\">&nbsp;Betaalde training; jezelf ontwikkelen op meerdere vlakken.<\/span><span data-ccp-props=\\\"{&quot;335559685&quot;:720}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83c\udfe1<\/span><span data-contrast=\\\"auto\\\"> Flexibele werkplekken, deels vanuit thuis na overleg met je teammanager.<\/span><span data-ccp-props=\\\"{&quot;335559685&quot;:720}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83c\udf34<\/span><span data-contrast=\\\"auto\\\">&nbsp;Inclusief vakantiegeld (ja, ook dat kan).<\/span><span data-ccp-props=\\\"{&quot;335559685&quot;:720}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Wat verwachten we van jou?<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83d\udde3\ufe0f<\/span><span data-contrast=\\\"auto\\\">&nbsp;Spreek je vloeiend Nederlands en Engels?<\/span><span data-ccp-props=\\\"{&quot;335559685&quot;:720}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83d\udcbc<\/span><span data-contrast=\\\"auto\\\">&nbsp;Ben je een&nbsp;multitasker&nbsp;met een luisterend oor?<\/span><span data-ccp-props=\\\"{&quot;335559685&quot;:720}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83c\udf19<\/span><span data-contrast=\\\"auto\\\">&nbsp;In de avonduren werken? Da&rsquo;s mooi meegenomen!<\/span><span data-ccp-props=\\\"{&quot;335559685&quot;:720}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Stap in een wereld vol mogelijkheden bij Concentrix, waar jouw potentieel de kans krijgt te groeien. Sluit je aan bij de duizenden die ons wereldwijd als hun favoriete werkgever beschouwen. Waar wacht je nog op?<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Bij Concentrix staan gelijke kansen en inclusiviteit voorop. Discriminatie? Niet bij ons.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Solliciteer vandaag! Of neem contact op met Suzanne Starke<\/span><span data-contrast=\\\"auto\\\">; <a href=\\\"mailto:Suzanne.starke@concentrix.com\\\">Suzanne.starke@concentrix.com<\/a>; 06-23311231<\/span><\/p>\\n<p><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"3175733551\",\"location\":\"Groningen, Groningen\",\"job_type\":\"\",\"salary\":\"15.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-17T15:18:27.693+02:00\",\"created_at\":\"2026-04-17T15:17:21.384+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODA?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"257\",\"campaign_id\":\"513\",\"campaign_title\":\"Polish | MSFTV Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Assesment Specialist - Polish Speaking \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>Polish <\/strong>and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>Polish.<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>The successful candidate is an experienced pre-sales \/ sales professional<\/li>\\n<li>Act as the key expert for solution assessment framework and process&nbsp;<\/li>\\n<li>Able to qualify solution assessment opportunities, handover to Technical team for execution and position partners in the overall sales process.<\/li>\\n<li>Understanding of cloud concept knowledge and Level 100 Azure knowledge (Or Level 100 MW or Level 100 D365)<\/li>\\n<li>Able to present Solution Assessment report and migration plan and drive cloud Economics discussion with customers<\/li>\\n<li>Orchestration and alignment between the stakeholders (Account Executive, Solution Assessment Technical specialist, partners...)<\/li>\\n<li>Meet and exceed the monthly targets for number of solution assessment to be executed<\/li>\\n<li>Engaging with account teams &amp; partners to drive the Solution Assessment engagement strategy and execution with a balanced approach that delivers value to customers. VSAS will engage with the Subsidiary sales teams to help support customers&rsquo; cloud migration initiatives and provide pointed consulting on the value of Microsoft cloud platforms and outline datacenter, biz apps and modern workplace migration opportunities and scenarios. The primary delivery approach for Solution Assessment is with and our clients capable partner community.&nbsp;<\/li>\\n<li>Role related tool usage&nbsp; &amp; sales excellence( Oneask approvals &amp; reviews, UAT, MSX&nbsp; request &amp; case management, &nbsp;&nbsp; managing ISV tool requests)<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Candidates must have 5-8 years of practical experience in solution sales and\/or pre-sales.<\/li>\\n<li>Azure knowledge is highly preferable.<\/li>\\n<li>Education and Knowledge: Required:&nbsp; Bachelor&rsquo;s Degree (B.S.\/B.A.) or equivalent experience. Preferred:&nbsp; MBA or master&rsquo;s degree in IT, Communications, or Marketing, and formal training in project management<\/li>\\n<li>Fluent in\u202f <strong>Polish <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>Monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"2713070429\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-03T13:45:24.062+03:00\",\"created_at\":\"2026-04-17T15:14:40.527+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTM?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1021\",\"campaign_id\":\"17384\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1718047\",\"campaign_type\":\"job_application\",\"job_title\":\"Teams Phone - Customer Engineer\",\"street\":\"CHE Work-at-Home\",\"address\":\"CHE Work-at-Home\",\"city\":\"Zug\",\"state\":\"Zug\",\"postal_code\":\"6302\",\"region\":null,\"country\":\"Switzerland\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><\/div><div>We are seeking a highly skilled <b>Customer Engineer<\/b> specializing in <b>Microsoft Teams Phone.<\/b> The ideal candidate will help customers empower their employees, maximize employee productivity and drive success and seamless operation of Microsoft Teams Phone to our customers. 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The role combines deep technical expertise across Dynamics 365 Customer Engagement: Dynamics 365 Sales, Service, and Field Service, Microsoft Dataverse, and the broader Power Platform with strong consulting skills to educate customers, guide solution architecture, and proactively assess their environments. They will leverage product knowledge, administration experience, and training delivery capability to help customers optimize, and modernize their Dynamics 365 solutions.<\/p><p>This role requires the ability to assess Dynamics 365 applications, integrations, governance processes, and platform configurations end\u2011to\u2011end, identifying risks, aligning implementations to best practices, and delivering clear, actionable recommendations that improve system reliability, health, performance, and long\u2011term maintainability. 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Indirect\",\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":\"4700-223\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p>Copilot AI Security Consultant - Revised<\/p><p>Top Skills:<br \/>\u2022\u00a0\u00a0 \u00a0Cloud Security Architecture (Microsoft Ecosystem)<br \/>o\u00a0\u00a0 \u00a0Expertise in Purview, Entra ID, Defender for Cloud Apps, Azure Policy, and M365 security configurations.<br \/>o\u00a0\u00a0 \u00a0Ability to design secure identity and access management for Copilot AI.<br \/>o\u00a0\u00a0 \u00a0Ability to build a framework for data security focused on Copilot AI usage.<br \/>\u2022\u00a0\u00a0 \u00a0Copilot AI Governance Framework Design<br \/>o\u00a0\u00a0 \u00a0Skill in crafting governance models that addresses policy, access control, data protection, and risk management for generative AI tools like Copilot and Azure AI Foundry.<br \/>\u2022\u00a0\u00a0 \u00a0Compliance &amp; Regulatory Alignment<br \/>o\u00a0\u00a0 \u00a0Understanding of GDPR, NIST AI Risk Management Framework, and privacy-by-design principles.<br \/>\u2022\u00a0\u00a0 \u00a0Microsoft Purview &amp; Fabric Mastery<br \/>o\u00a0\u00a0 \u00a0Hands-on experience with data classification, labeling, DLP, and auditing using Microsoft Purview and Fabric to enforce data boundaries and prevent leakage.<br \/>\u2022\u00a0\u00a0 \u00a0Consulting &amp; Executive Communication<br \/>o\u00a0\u00a0 \u00a0Ability to lead workshops, simplify complex technical topics, and present strategic recommendations to IT and business stakeholders.<br \/>\u2022\u00a0\u00a0 \u00a0Incident Response &amp; Monitoring Strategy<br \/>o\u00a0\u00a0 \u00a0Designing proactive monitoring, auditing, and prompt injection, and data exfiltration scenarios.<br \/>\u2022\u00a0\u00a0 \u00a0Responsible AI &amp; Risk Management<br \/>o\u00a0\u00a0 \u00a0Familiarity with model risk management, acceptable-use policies, and ethical AI deployment strategies.<br \/>\u2022\u00a0\u00a0 \u00a0Program Delivery &amp; Stakeholder Engagement<br \/>\u2022\u00a0\u00a0 \u00a0Experience in building RACI models, risk registers, and aligning AI programs with business goals and customer commitments.<\/p><p>Key Responsibilities<br \/>\u2022\u00a0\u00a0 \u00a0Lead customer workshops to assess Copilot AI readiness from identity, data, and compliance perspectives.<br \/>\u2022\u00a0\u00a0 \u00a0Define and articulate Copilot AI governance frameworks covering policy, access, data protection, and risk management.<br \/>\u2022\u00a0\u00a0 \u00a0Translate complex Microsoft security and compliance capabilities (Entra ID, Purview, Defender, M365, Azure AI) into actionable recommendations.<br \/>\u2022\u00a0\u00a0 \u00a0Advise on the secure enablement of generative AI tools such as Microsoft Copilot, Copilot Studio, and Azure AI Foundry<br \/>\u2022\u00a0\u00a0 \u00a0Design pragmatic approaches for data boundary enforcement, labeling, DLP, and prompt-safety controls.<br \/>\u2022\u00a0\u00a0 \u00a0Review identity and access management for Copilot Workloads\u2014MFA, Conditional Access, privileged identity controls, and just-in-time elevation.<br \/>\u2022\u00a0\u00a0 \u00a0Recommend monitoring, auditing, and incident-response strategies for Copilot AI misuse or data leakage.<br \/>\u2022\u00a0\u00a0 \u00a0Present findings and next steps to IT Management stakeholders with clear business and compliance implications.<\/p><p>Required Qualifications<br \/>\u2022\u00a0\u00a0 \u00a05-10 years cloud security, compliance, or architecture, ideally in Enterprise Microsoft environments.<br \/>\u2022\u00a0\u00a0 \u00a0Proven experience advising enterprise customers on secure adoption of M365 &amp; Copilot AI workloads (Copilot, Copilot Chat, Copilot Studio, AI Foundry).<br \/>\u2022\u00a0\u00a0 \u00a0Hands-on knowledge of security, governance &amp; management on Microsoft Purview, Microsoft Fabric, AI Foundry, Microsoft 365 Administration<br \/>\u2022\u00a0\u00a0 \u00a0Working hands-on knowledge of security, governance &amp; management on Microsoft Entra, Defender for Cloud Apps, Azure Policy<br \/>\u2022\u00a0\u00a0 \u00a0Strong ability to lead short, outcome-driven consulting engagements and communicate with executives.<br \/>\u2022\u00a0\u00a0 \u00a0Excellent written and verbal communication skills, capable of simplifying complex security &amp; governance topics.<\/p><p>Preferred experience<br \/>\u2022\u00a0\u00a0 \u00a0Previous consulting or customer-facing experience at a major Microsoft partner.<br \/>\u2022\u00a0\u00a0 \u00a0Familiarity with AI governance frameworks, model risk management, and data-driven decisioning.<br \/>\u2022\u00a0\u00a0 \u00a0Working knowledge of Azure AI, AI Foundry, Microsoft Fabric security and compliance configurations.<br \/>\u2022\u00a0\u00a0 \u00a0Experience in building RACI models, acceptable-use policies, or risk registers for AI or cloud platforms.<br \/>\u2022\u00a0\u00a0 \u00a0Exposure to FinOps or cost optimization in Microsoft 365 and Azure environments<br \/>\u2022\u00a0\u00a0 \u00a0Understanding of responsible AI principles, privacy by design, and regulatory alignment (GDPR, ISO, NIST).<br \/>\u2022\u00a0\u00a0 \u00a0Prior experience with response plans for AI misuse<br \/>\u2022\u00a0\u00a0 \u00a0Understanding of ISO\/IEC 42001<\/p><p>Preferred Certifications<br \/>\u2022\u00a0\u00a0 \u00a0Microsoft Certified: Cybersecurity Architect Expert (SC-100)<br \/>\u2022\u00a0\u00a0 \u00a0Microsoft Certified: Information Protection Administrator (SC-401)<br \/>\u2022\u00a0\u00a0 \u00a0Microsoft Certified: Azure Security Engineer Associate (AZ-500)<br \/>\u2022\u00a0\u00a0 \u00a0Bonus: Microsoft Certified: Azure AI Engineer Associate (AI-102) or equivalent<\/p><p>Upskilling:<br \/>\u2022\u00a0\u00a0 \u00a0Data labeling, DLP and deeper Purview\/Fabric<br \/>\u00a0<\/p>\",\"ats_external_id\":\"R1714232\",\"location\":\"Braga, 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p>Hvis du liker \u00e5 jobbe med mennesker og f\u00e5r noe godt ut av \u00e5 yte god service leter vi etter akkurat deg!\u00a0<\/p><p><\/p><p>Som kunder\u00e5dgiver, vil du jobbe p\u00e5 Specsavers teamet med 100% fokus p\u00e5 Kundeservice. I rollen som kunder\u00e5dgiver vil du h\u00e5ndtere innkommende og utg\u00e5ende samtaler fra eksisterende kunder, i tillegg til chat-l\u00f8sning. Du vil hjelpe kundene med sp\u00f8rsm\u00e5l om ordre og produkter p\u00e5 en m\u00e5te som gj\u00f8r at vi n\u00e5r m\u00e5lene v\u00e5re.\u00a0<\/p><p><\/p><p>Du vil jobbe fra v\u00e5re nye og romslige lokaler i Benalm\u00e1dena-M\u00e1laga hvor du vil bli en del av Concentrix familien. Som v\u00e5r nye kollega vil du bli en del av et profesjonelt arbeidsmilj\u00f8 som fokuserer p\u00e5 samhold, utvikling og mangfold\u00a0<\/p><p><\/p><p><b>Arbeidsoppgaver:<\/b>\u00a0<\/p><p>- Besvare kundehenvendelser p\u00e5 inkommende telefonsamtaler.\u00a0<br \/>- Besvare kundehenvendelser ved hjelp av chat-l\u00f8sning.\u00a0<br \/>- Besvare sp\u00f8rsm\u00e5l og kundehenvendelser p\u00e5 SoMe-plattformer.\u00a0<br \/>- Kontinuerlig fokus p\u00e5 \u00e5 gi en fantastisk kundeserviceopplevelse til hver eneste\u00a0\u00a0 kunde \u2013 inkludert fokus p\u00e5 \u00e5 utvikle og forbedre kundeserviceopplevelsen.\u00a0<br \/>- F\u00f8lge prosesser og prosedyrer gjeldende for prosjektet.\u00a0<br \/>- Jobbe i et team for \u00e5 n\u00e5 de m\u00e5lene som er satt.\u00a0<\/p><p><\/p><p><\/p><p><b>Om deg:<\/b>\u00a0<\/p><p>- Du har Norsk som morsm\u00e5l, eller behersker spr\u00e5ket flytende.\u00a0<br \/>- Du er flytende i Engelsk.\u00a0<br \/>- Du kommuniserer godt, b\u00e5de muntlig og skriftlig.\u00a0<br \/>- Du er datakyndig.\u00a0<\/p><p><\/p><p><b>Vi tilbyr:<\/b>\u00a0<\/p><p>- Spansk arbeidskontrakt\u00a0<br \/>- Konkurransedyktig l\u00f8nn\u00a0<br \/>- Relokasjonspakke dersom det er aktuelt\u00a0<br \/>- Betalt ferie fra det f\u00f8rste \u00e5ret du starter i jobben: 23 virkedager med betalt \u00e5rlig ferie (generert p\u00e5 grunnlag av kalender\u00e5ret og i forhold til arbeidet tid)*\u00a0<br \/>- Sosiale happenings\u00a0<br \/>- Arbeidstid innenfor tidsrommet 08:00-18:00 Mandag til Fredag\u00a0<br \/>- Moderne og romslige kontorfasiliteter\u00a0<br \/>\u00a0<\/p><p>Hvis du kjenner deg igjen i beskrivelsen, tenker at dette er jobben for deg og du vil bli en del av v\u00e5rt team, send inn din CV og s\u00f8knad i dag!\u00a0<\/p><p><\/p><p>START: \u00a001\/06\/2026<br \/>LOCATION: Malaga, Benalmadena\u00a0<br \/>EMPLOYMENT TYPE: Heltid\u00a0<\/p><p><\/p><p>*The period of holiday entitlement is fixed by mutual agreement between the company and the employee\u00a0<\/p><p><\/p><p><i>Concentrix\u00a0 is an equal opportunity employer\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are seeking an experienced Dynamics 365 Finance &amp; Operations Solution Architect with a strong technical background across Dynamics F&amp;O cloud, hybrid, and on premises solutions.<\/p><p><\/p><p>Responsabilities:<\/p><p>The successful candidate will play a key role in the design, development, optimization, and stabilization of Dynamics F&amp;O deployments, working closely with customers to drive measurable business value.<\/p><p>The candidate must have proven experience in customer facing roles, along with project delivery and technical leadership experience, and a demonstrated ability to lead in depth technical architecture discussions with customer executives, solution architects, IT leadership, enterprise architects, and development teams. This role requires the ability to translate complex technical concepts into clear architectural decisions that align with customer goals. 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Deliver all engagements using Microsoft recommended methods and repeatable IP.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Identify growth opportunities by understanding customer needs, business models, and workloads, and positioning relevant Microsoft Business Applications capabilities, including Supply Chain, Warehouse Management, and modernization pathways from on prem to cloud.<\/p><p><\/p><p>Technical Leadership<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Demonstrate a growth-mindset by continuously strengthening your technical depth in Dynamics 365 F&amp;O, on prem infrastructure, Supply Chain, Warehouse Management, and related tooling to meet evolving customer and regional needs.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Accelerate customer outcomes by engaging with technical communities, contributing to reusable IP, sharing best practices, and promoting knowledge re use within the Dynamics ecosystem.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Lead or co lead architecture sessions, performance deep dives, solution design reviews, and readiness workshops to uplift customer capability and ensure long term operational health.<\/p><p><\/p><p><\/p><p><\/p><p>Qualifications<\/p><p>Technical Requirements<\/p><p>Core Technical Expertise<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a08&#43; years of hands-on experience implementing, customizing, optimizing, and supporting Dynamics 365 Finance &amp; Operations (F&amp;O), with strong exposure to on premises, hybrid, and cloud-based deployments.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Strong understanding of Dynamics 365 Finance &amp; Operations architecture, including application layers, data models, extensibility framework, and overall environment topology.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Proven experience leading Dynamics F&amp;O migration and modernization initiatives, including upgrades from legacy Dynamics AX and transitions to cloud first architectures.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Deep expertise in performance troubleshooting, with the ability to diagnose and resolve bottlenecks across application, database, and infrastructure layers.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Practical experience with ERP system administration and operational best practices for F&amp;O environments, including monitoring, capacity planning, and production readiness.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Demonstrated capability to perform end to end environment health assessments and performance audits, and to design and execute remediation and optimization plans, particularly for on premises and hybrid F&amp;O environments.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Strong experience designing, building, and troubleshooting integrations for Dynamics F&amp;O, leveraging:<\/p><p>o \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Data Management Framework (DMF)<\/p><p>o \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Azure Logic Apps<\/p><p>o \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Power Platform<\/p><p>o \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0APIs and other enterprise interfacing techniques<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Proficiency in Dynamics 365 F&amp;O development and customization, including:<\/p><p>o \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0X&#43;&#43;<\/p><p>o \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Visual Studio<\/p><p>o \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0.NET Framework<\/p><p>o \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Extension based development best practices<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Familiarity with software development lifecycle (SDLC) methodologies, including the use of Lifecycle Services (LCS) and Azure DevOps for implementation, maintenance, and release management.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Experience with version control and development tools (e.g., Azure DevOps, GitHub) and working knowledge of CI\/CD practices in enterprise ERP environments.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Solid understanding of security, compliance, and access control requirements in ERP systems.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Proficiency in documenting technical designs, system configurations, and operational procedures.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Strong analytical skills with the ability to troubleshoot and resolve complex technical issues effectively.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Good understanding of Azure cloud technologies and their implications for ERP scalability, security, performance, and operations.<\/p><p><\/p><p>Solution Architecture &amp; Implementation<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Proven experience acting as Technical Architect \/ Lead Engineer for full lifecycle Dynamics 365 F&amp;O programs, including design, build, test, deploy, and stabilization phases.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Strong capability to design enterprise grade, scalable, and secure F&amp;O implementations aligned with customer and business requirements.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Demonstrated ability to lead deep technical discussions with customers, partners, and engineering teams covering architecture, integrations, data, security, and performance.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Skilled in delivering technical workshops, training sessions, and hands on guidance to customer IT and development teams.<\/p><p><\/p><p>Operational Excellence &amp; Troubleshooting<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Proven expertise in troubleshooting complex production issues in enterprise Dynamics 365 F&amp;O environments.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Strong focus on operational stability, reliability, and continuous improvement of live ERP systems.<\/p><p><\/p><p>Language Qualifications<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0English: Fluent (reading, writing, and speaking) \u2014 mandatory.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Swedish is strongly recommended as the primary working language for customer engagements in the Nordic market.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Any additional Nordic languages are considered a plus for cross regional collaboration.<\/p><p><\/p><p>Interpersonal &amp; 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions, and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement, and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of developing, building, and running the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Customer &amp; Technical Support Specialist<\/strong> in Porto, Portugal (On-Site), you will be providing customer care and technical assistance for medical devices, ensuring accurate order management and empathetic support to customers across European markets.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of <strong>FREE Learning and Leadership Development programs<\/strong> designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer &amp; Technical Support Specialist, you will:<\/p>\\n<ul>\\n<li>Deliver <strong>technical support and troubleshooting<\/strong> for medical diabetes devices, consumables and accessories.<\/li>\\n<li>Manage <strong>order intake and renewals<\/strong> in compliance with company guidelines.<\/li>\\n<li>Assist customers with <strong>product usage and ordering<\/strong> through multichannel support (calls, email, chat, and SMS).<\/li>\\n<li><strong>Accurately document<\/strong> all customer contacts in English.<\/li>\\n<li>Apply <strong>active listening and empathy<\/strong> to handle sensitive patients and situations.<\/li>\\n<li>Follow defined <strong>procedures and scripts<\/strong> to ensure regulatory and safety standards.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both verbal and written, in <strong>English (C1 minimum)<\/strong><\/li>\\n<li>Can support <strong>more than one market simultaneously<\/strong>.<\/li>\\n<li>Have a <strong>strong customer service orientation<\/strong> with excellent communication skills.<\/li>\\n<li>Possess <strong>problem-solving, prioritization, and organizational skills<\/strong>.<\/li>\\n<li>Stay <strong>calm under stress<\/strong> and adapt quickly to change.<\/li>\\n<li>Have the <strong>patience and good temper<\/strong> to handle disputes and emergencies.<\/li>\\n<li>Apply <strong>active listening and empathy<\/strong> to resolve client issues.<\/li>\\n<li>(Bonus) Bring <strong>knowledge or background in healthcare, diabetes devices, or technical support<\/strong>.<\/li>\\n<\/ul>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that support your lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Porto, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you&rsquo;ll be working on<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over <strong>440k+ game-changers<\/strong> around the globe call Concentrix their <em>employer of choice<\/em>.<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are <strong>legally authorized to work in Portugal<\/strong> will be considered for this position.<\/p>\",\"ats_external_id\":\"1673917119\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-11T00:59:02.658+01:00\",\"created_at\":\"2026-04-16T15:02:28.226+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1800\",\"campaign_id\":\"312\",\"campaign_title\":\" MsccruisesCS \/ Spanish \/ BM \/ Porto  \/ ad in spanish\",\"campaign_type\":\"job_application\",\"job_title\":\"Representante de atenci\u00f3n al cliente en espa\u00f1ol - Compa\u00f1\u00eda de cruceros\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experimenta el poder de una carrera revolucionaria\",\"long_description\":\"<p>Est&aacute;s buscando tu pr&oacute;ximo paso? Somos una empresa global, l&iacute;der en tecnolog&iacute;a y servicios que impulsa las marcas del futuro. Ayudamos a marcas reconocidas &mdash;las que utilizas cada d&iacute;a&mdash; a mejorar sus negocios mediante tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses. Y nos enorgullece ser reconocidos con premios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; y \\\"Best Company Culture,&rdquo; a&ntilde;o tras a&ntilde;o.<\/p>\\n<p>Si buscas crecer e inspirarte, como <strong>Representante de atenci&oacute;n al cliente en Oporto, Portugal (On-Site)<\/strong>, ser&aacute;s responsable de garantizar que se cumplan los objetivos de rendimiento en todas las operaciones. Adem&aacute;s, asegurar&aacute;s que cumplimos con las expectativas del cliente en cuanto a excelencia operativa, con altos est&aacute;ndares de calidad, eficiencia y mejora continua de la experiencia del cliente. Asimismo, tendr&aacute;s un papel activo en garantizar el cumplimiento de las directrices del cliente, promoviendo y participando en la mejora continua del servicio ofrecido a todos los usuarios.<\/p>\\n<p><strong>Crecimiento profesional y desarrollo personal<\/strong><\/p>\\n<p>Te proporcionaremos toda la formaci&oacute;n, tecnolog&iacute;as de vanguardia y el apoyo continuo que necesitas para tener &eacute;xito. En Concentrix, existe un verdadero potencial de crecimiento personal y profesional. &iexcl;Aproximadamente el 80% de nuestros managers y l&iacute;deres han sido promovidos internamente! Por eso ofrecemos una amplia variedad de programas GRATUITOS de formaci&oacute;n y desarrollo de liderazgo, dise&ntilde;ados para ayudarte a construir la carrera que siempre has imaginado.<\/p>\\n<p><strong>Qu&eacute; har&aacute;s en este puesto<\/strong><\/p>\\n<p>Como Representante de atenci&oacute;n al cliente, vas a:<\/p>\\n<ul>\\n<li>Ofrecer un soporte excepcional al cliente durante todo el recorrido del cliente, desde la reserva hasta el seguimiento posterior al crucero<\/li>\\n<li>Asistir a clientes y agencias de viajes con reservas de cruceros, modificaciones, cancelaciones y solicitudes especiales<\/li>\\n<li>Proporcionar informaci&oacute;n detallada sobre destinos, itinerarios, barcos, servicios a bordo, excursiones y requisitos de viaje<\/li>\\n<li>Guiar a los clientes en cuanto a documentaci&oacute;n, visados, seguros y procedimientos de embarque<\/li>\\n<li>Gestionar consultas relacionadas con precios, promociones, upgrades y programas de fidelizaci&oacute;n<\/li>\\n<li>Resolver incidencias con un enfoque proactivo y orientado a soluciones, garantizando una experiencia de viaje fluida y satisfactoria<\/li>\\n<li>Mantener registros precisos de las interacciones y reservas en los sistemas internos<\/li>\\n<\/ul>\\n<p><strong>Tus cualificaciones<\/strong><\/p>\\n<p>Concentrix es una excelente opci&oacute;n para ti si:<\/p>\\n<ul>\\n<li>Eres fluido en Espa&ntilde;ol (C1), tanto oral como escrito, y tienes un buen nivel de Ingl&eacute;s<\/li>\\n<li>Tienes experiencia previa en atenci&oacute;n al cliente, hosteler&iacute;a, viajes o turismo (experiencia en cruceros es un plus)<\/li>\\n<li>Te sientes c&oacute;modo(a) utilizando m&uacute;ltiples sistemas y tienes buenas competencias inform&aacute;ticas<\/li>\\n<li>Tienes gran atenci&oacute;n al detalle y una mentalidad orientada a la resoluci&oacute;n de problemas<\/li>\\n<li>Tienes excelentes habilidades de comunicaci&oacute;n y una actitud centrada en el cliente<\/li>\\n<li>Tienes capacidad para gestionar m&uacute;ltiples tareas y trabajar en entornos din&aacute;micos<\/li>\\n<li>Tienes flexibilidad horaria, incluyendo fines de semana o festivos si es necesario<\/li>\\n<\/ul>\\n<p>Si sientes que no cumples con todos los requisitos, te animamos a postularte igualmente. Haremos todo lo posible por encontrar una oportunidad que encaje con tu perfil, ya sea en este u otro puesto.<\/p>\\n<p><strong>Qu&eacute; te ofrecemos<\/strong><\/p>\\n<p>En este puesto, ofrecemos beneficios que apoyan tu estilo de vida:<\/p>\\n<ul>\\n<li>Contrato a tiempo completo e indefinido (negociable seg&uacute;n tu experiencia y las necesidades del cliente)<\/li>\\n<li>Salario competitivo y bonus por desempe&ntilde;o<\/li>\\n<li>Ubicaci&oacute;n c&eacute;ntrica en Oporto, Portugal<\/li>\\n<li>Oportunidades de bonus con el programa Refer a Friend<\/li>\\n<li>Formaci&oacute;n completa y remunerada sobre la empresa y el proyecto<\/li>\\n<li>Programas de desarrollo profesional<\/li>\\n<\/ul>\\n<p><strong>Vive tu mejor versi&oacute;n!<\/strong><\/p>\\n<p>Si todo esto te parece el siguiente paso ideal en tu carrera profesional, queremos conocerte. Post&uacute;late hoy y descubre por qu&eacute; m&aacute;s de 440.000 game-changers en todo el mundo eligen Concentrix como su &ldquo;empleador de referencia&rdquo;.<\/p>\\n<p><strong>Concentrix es una empresa que promueve la igualdad de oportunidades<\/strong><\/p>\\n<p>Estamos orgullosamente unidos como un solo equipo, una sola empresa, a nivel global. Estamos comprometidos con la igualdad de oportunidades de empleo para todos los candidatos y con un entorno laboral libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de selecci&oacute;n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones profesionales, sin tener en cuenta raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, etnia, estado familiar o parental, nacionalidad, discapacidad o cualquier otra clasificaci&oacute;n protegida por las leyes nacionales aplicables.<\/p>\\n<p><strong>Elegibilidad para trabajar<\/strong><\/p>\\n<p>De acuerdo con la legislaci&oacute;n portuguesa, solo se considerar&aacute;n candidatos que est&eacute;n legalmente autorizados para trabajar en Portugal.<\/p>\",\"ats_external_id\":\"398784854\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-10T00:59:04.369+01:00\",\"created_at\":\"2026-04-16T14:54:41.451+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1801\",\"campaign_id\":\"311\",\"campaign_title\":\" MsccruisesSales \/ Spanish \/ BM \/ Porto  \/ ad in spanish\",\"campaign_type\":\"job_application\",\"job_title\":\"Representante de ventas en espa\u00f1ol - Compa\u00f1\u00eda de cruceros\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experimenta el poder de una carrera revolucionaria\",\"long_description\":\"<p>Est&aacute;s buscando tu pr&oacute;ximo paso? Somos una empresa global, l&iacute;der en tecnolog&iacute;a y servicios que impulsa las marcas del futuro. Ayudamos a marcas reconocidas &mdash;las que utilizas cada d&iacute;a&mdash; a mejorar sus negocios mediante tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses. Y nos enorgullece ser reconocidos con premios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; y \\\"Best Company Culture,&rdquo; a&ntilde;o tras a&ntilde;o.<\/p>\\n<p>Si buscas crecer e inspirarte, como <strong>Representante de ventas en Oporto, Portugal (On-Site)<\/strong>, ser&aacute;s responsable de garantizar que se cumplan los objetivos de rendimiento en todas las operaciones. Adem&aacute;s, asegurar&aacute;s que cumplimos con las expectativas del cliente en cuanto a excelencia operativa, con altos est&aacute;ndares de calidad, eficiencia y mejora continua de la experiencia del cliente. Asimismo, tendr&aacute;s un papel activo en garantizar el cumplimiento de las directrices del cliente, promoviendo y participando en la mejora continua del servicio ofrecido a todos los usuarios.<\/p>\\n<p><strong>Crecimiento profesional y desarrollo personal<\/strong><\/p>\\n<p>Te proporcionaremos toda la formaci&oacute;n, tecnolog&iacute;as de vanguardia y el apoyo continuo que necesitas para tener &eacute;xito. En Concentrix, existe un verdadero potencial de crecimiento personal y profesional. &iexcl;Aproximadamente el 80% de nuestros managers y l&iacute;deres han sido promovidos internamente! Por eso ofrecemos una amplia variedad de programas GRATUITOS de formaci&oacute;n y desarrollo de liderazgo, dise&ntilde;ados para ayudarte a construir la carrera que siempre has imaginado.<\/p>\\n<p><strong>Qu&eacute; har&aacute;s en este puesto<\/strong><\/p>\\n<p>Como Representante de ventas, vas a:<\/p>\\n<ul>\\n<li>Impulsar las ventas promocionando paquetes de cruceros, itinerarios y experiencias a bordo para clientes nuevos y existentes<\/li>\\n<li>Identificar las necesidades del cliente y recomendar opciones personalizadas, upgrades y servicios adicionales (excursiones, paquetes de bebidas, cabinas, etc.)<\/li>\\n<li>Gestionar llamadas, emails y chats (inbound y outbound) para convertir consultas en reservas<\/li>\\n<li>Construir y mantener relaciones s&oacute;lidas con clientes y agencias de viajes para fomentar la fidelizaci&oacute;n<\/li>\\n<li>Presentar promociones, ofertas especiales y programas de fidelizaci&oacute;n para maximizar oportunidades de ingresos<\/li>\\n<li>Alcanzar y superar los objetivos de ventas individuales y de equipo (KPIs)<\/li>\\n<li>Mantenerse actualizado(a) sobre productos de cruceros, destinos y tendencias del sector<\/li>\\n<li>Gestionar de forma precisa las reservas y la informaci&oacute;n del cliente en los sistemas internos<\/li>\\n<\/ul>\\n<p><strong>Tus cualificaciones<\/strong><\/p>\\n<p>Concentrix es una excelente opci&oacute;n para ti si:<\/p>\\n<ul>\\n<li>Eres fluido en Espa&ntilde;ol (C1), tanto oral como escrito, y tienes un buen nivel de Ingl&eacute;s<\/li>\\n<li>Tienes experiencia previa en ventas, preferiblemente en viajes, turismo o hosteler&iacute;a<\/li>\\n<li>Est&aacute;s orientado(a) a objetivos, eres proactivo(a) y te motiva alcanzar resultados e incentivos<\/li>\\n<li>Tienes excelentes habilidades de comunicaci&oacute;n, negociaci&oacute;n y persuasi&oacute;n<\/li>\\n<li>Te sientes c&oacute;modo(a) gestionando objeciones y cerrando ventas<\/li>\\n<li>Puedes gestionar m&uacute;ltiples tareas y rendir bien en entornos din&aacute;micos y orientados a resultados<\/li>\\n<li>Tienes una mentalidad centrada en el cliente y pasi&oacute;n por los viajes y las experiencias<\/li>\\n<\/ul>\\n<p>Si sientes que no cumples con todos los requisitos, te animamos a postularte igualmente. Haremos todo lo posible por encontrar una oportunidad que encaje con tu perfil, ya sea en este u otro puesto.<\/p>\\n<p><strong>Qu&eacute; te ofrecemos<\/strong><\/p>\\n<p>En este puesto, ofrecemos beneficios que apoyan tu estilo de vida:<\/p>\\n<ul>\\n<li>Contrato a tiempo completo e indefinido (negociable seg&uacute;n tu experiencia y las necesidades del cliente)<\/li>\\n<li>Salario competitivo y bonus por desempe&ntilde;o<\/li>\\n<li>Ubicaci&oacute;n c&eacute;ntrica en Oporto, Portugal<\/li>\\n<li>Oportunidades de bonus con el programa Refer a Friend<\/li>\\n<li>Formaci&oacute;n completa y remunerada sobre la empresa y el proyecto<\/li>\\n<li>Programas de desarrollo profesional<\/li>\\n<\/ul>\\n<p><strong>Vive tu mejor versi&oacute;n!<\/strong><\/p>\\n<p>Si todo esto te parece el siguiente paso ideal en tu carrera profesional, queremos conocerte. Post&uacute;late hoy y descubre por qu&eacute; m&aacute;s de 440.000 game-changers en todo el mundo eligen Concentrix como su &ldquo;empleador de referencia&rdquo;.<\/p>\\n<p><strong>Concentrix es una empresa que promueve la igualdad de oportunidades<\/strong><\/p>\\n<p>Estamos orgullosamente unidos como un solo equipo, una sola empresa, a nivel global. Estamos comprometidos con la igualdad de oportunidades de empleo para todos los candidatos y con un entorno laboral libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de selecci&oacute;n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones profesionales, sin tener en cuenta raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, etnia, estado familiar o parental, nacionalidad, discapacidad o cualquier otra clasificaci&oacute;n protegida por las leyes nacionales aplicables.<\/p>\\n<p><strong>Elegibilidad para trabajar<\/strong><\/p>\\n<p>De acuerdo con la legislaci&oacute;n portuguesa, solo se considerar&aacute;n candidatos que est&eacute;n legalmente autorizados para trabajar en Portugal.<\/p>\",\"ats_external_id\":\"2345133421\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-10T00:59:04.353+01:00\",\"created_at\":\"2026-04-16T14:52:31.058+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1802\",\"campaign_id\":\"310\",\"campaign_title\":\" MsccruisesCS \/ Spanish \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Spanish-speaking) - Cruise Line\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Representative in Porto, Portugal (On-Site), <\/strong>you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you'll have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As a Customer Representative, you will:<\/p>\\n<ul>\\n<li>Provide exceptional customer support throughout the entire guest journey, from booking to post-cruise follow-up<\/li>\\n<li>Assist customers and travel agents with cruise bookings, modifications, cancellations, and special requests<\/li>\\n<li>Offer detailed information about destinations, itineraries, ships, onboard services, excursions, and travel requirements<\/li>\\n<li>Guide customers on documentation, visa requirements, insurance, and embarkation procedures<\/li>\\n<li>Handle inquiries related to pricing, promotions, upgrades, and loyalty programs<\/li>\\n<li>Resolve customer concerns with a proactive, solution-oriented approach to ensure a smooth and enjoyable travel experience<\/li>\\n<li>Maintain accurate records of interactions and bookings in internal systems<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in Spanish (C1), both spoken and written and have a good level of English<\/li>\\n<li>Have previous experience in customer service, hospitality, travel, or tourism (cruise experience is a plus)<\/li>\\n<li>Are comfortable using multiple systems and have strong computer skills<\/li>\\n<li>Demonstrate excellent attention to detail and a problem-solving mindset<\/li>\\n<li>Have strong communication skills and a customer-first attitude<\/li>\\n<li>Are able to multitask and work efficiently in a fast-paced environment<\/li>\\n<li>Show flexibility with schedules, including weekends or holidays if required<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"4291227268\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-30T15:01:11.282+01:00\",\"created_at\":\"2026-04-16T14:42:08.443+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1803\",\"campaign_id\":\"309\",\"campaign_title\":\" MsccruisesCS \/ English \/ BM \/ Porto  \",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (English-speaking) - Cruise Line\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Representative in Porto, Portugal (On-Site), <\/strong>you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you'll have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As a Customer Representative, you will:<\/p>\\n<ul>\\n<li>Provide exceptional customer support throughout the entire guest journey, from booking to post-cruise follow-up<\/li>\\n<li>Assist customers and travel agents with cruise bookings, modifications, cancellations, and special requests<\/li>\\n<li>Offer detailed information about destinations, itineraries, ships, onboard services, excursions, and travel requirements<\/li>\\n<li>Guide customers on documentation, visa requirements, insurance, and embarkation procedures<\/li>\\n<li>Handle inquiries related to pricing, promotions, upgrades, and loyalty programs<\/li>\\n<li>Resolve customer concerns with a proactive, solution-oriented approach to ensure a smooth and enjoyable travel experience<\/li>\\n<li>Maintain accurate records of interactions and bookings in internal systems<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in English (C1), both spoken and written<\/li>\\n<li>Have previous experience in customer service, hospitality, travel, or tourism (cruise experience is a plus)<\/li>\\n<li>Are comfortable using multiple systems and have strong computer skills<\/li>\\n<li>Demonstrate excellent attention to detail and a problem-solving mindset<\/li>\\n<li>Have strong communication skills and a customer-first attitude<\/li>\\n<li>Are able to multitask and work efficiently in a fast-paced environment<\/li>\\n<li>Show flexibility with schedules, including weekends or holidays if required<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"3640717858\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T00:59:02.379+01:00\",\"created_at\":\"2026-04-16T14:40:17.241+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1804\",\"campaign_id\":\"308\",\"campaign_title\":\" MsccruisesSales \/ Spanish \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Representative (Spanish-speaking) - Cruise Line \",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Sales Representative in Porto, Portugal (On-Site), <\/strong>you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you'll have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As a Sales Representative, you will:<\/p>\\n<ul>\\n<li>Drive sales by promoting cruise packages, itineraries, and onboard experiences to new and existing customers<\/li>\\n<li>Identify customer needs and recommend tailored cruise options, upgrades, and add-on services (excursions, drink packages, cabins, etc.)<\/li>\\n<li>Handle inbound and outbound sales calls, emails, and chats to convert inquiries into bookings<\/li>\\n<li>Build and maintain strong relationships with customers and travel agents to encourage repeat business<\/li>\\n<li>Present promotions, special offers, and loyalty programs to maximize revenue opportunities<\/li>\\n<li>Achieve and exceed individual and team sales targets and KPIs<\/li>\\n<li>Keep up to date with cruise products, destinations, and industry trends<\/li>\\n<li>Accurately manage bookings and customer information in internal systems<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in Spanish (C1), both spoken and written and have a good level of English<\/li>\\n<li>Have previous experience in sales, preferably in travel, tourism, or hospitality<\/li>\\n<li>Are target-driven, proactive, and motivated by achieving results and earning incentives<\/li>\\n<li>Have excellent communication, negotiation, and persuasion skills<\/li>\\n<li>Are confident handling objections and closing sales<\/li>\\n<li>Can multitask and perform well in a fast-paced, performance-oriented environment<\/li>\\n<li>Have a customer-focused mindset with a passion for travel and delivering great experiences<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"2869792565\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-10T00:59:04.327+01:00\",\"created_at\":\"2026-04-16T14:38:49.252+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1805\",\"campaign_id\":\"307\",\"campaign_title\":\" MsccruisesSales \/ English \/ BM \/ Porto  \",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Representative (English-speaking) - Cruise Line \",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Sales Representative in Porto, Portugal (On-Site), <\/strong>you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you'll have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As a Sales Representative, you will:<\/p>\\n<ul>\\n<li>Drive sales by promoting cruise packages, itineraries, and onboard experiences to new and existing customers<\/li>\\n<li>Identify customer needs and recommend tailored cruise options, upgrades, and add-on services (excursions, drink packages, cabins, etc.)<\/li>\\n<li>Handle inbound and outbound sales calls, emails, and chats to convert inquiries into bookings<\/li>\\n<li>Build and maintain strong relationships with customers and travel agents to encourage repeat business<\/li>\\n<li>Present promotions, special offers, and loyalty programs to maximize revenue opportunities<\/li>\\n<li>Achieve and exceed individual and team sales targets and KPIs<\/li>\\n<li>Keep up to date with cruise products, destinations, and industry trends<\/li>\\n<li>Accurately manage bookings and customer information in internal systems<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in English (C1), both spoken and written<\/li>\\n<li>Have previous experience in sales, preferably in travel, tourism, or hospitality<\/li>\\n<li>Are target-driven, proactive, and motivated by achieving results and earning incentives<\/li>\\n<li>Have excellent communication, negotiation, and persuasion skills<\/li>\\n<li>Are confident handling objections and closing sales<\/li>\\n<li>Can multitask and perform well in a fast-paced, performance-oriented environment<\/li>\\n<li>Have a customer-focused mindset with a passion for travel and delivering great experiences<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"951364059\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-04T00:59:04.208+01:00\",\"created_at\":\"2026-04-16T14:36:59.247+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1626\",\"campaign_id\":\"386\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1723160\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Norwegian-speaking) - On site - Electrical Automotive Industry - XM01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"Customer Service Representative in Barcelona (On-site)\",\"long_description\":\"<h2><strong>Experience the power of a game-changing career\u202f<\/strong>\u202f&nbsp;<\/h2>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<h2>&nbsp;<\/h2>\\n<\/div>\\n<div>\\n<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Customer Service Representative in Barcelona (On-site),<\/strong> you will be part of our team of game-changers who are powering the brands of the future in electric cars.\u202f\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Career growth and personal development\u202f<\/strong>\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>This is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.\u202f\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>What you will do in this role\u202f<\/strong>\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.\u202f\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>As a <strong>Customer Service Representative<\/strong> on our team, you will:\u202f\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Take incoming customer contacts (via telephone, email, chat &amp; other automated alerts) and solve users&rsquo; demands&nbsp;<br \/>- Log call details onto call management systems and provide response and resolution within SLA&nbsp;<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers&nbsp;<br \/>- Ensure contractual SLA is maintained&nbsp;<br \/>- Provide cover for other Agents in their absence, either within the same team or across teams&nbsp;<br \/>- Understand and comply with administrative duties including holiday, sickness and overtime&nbsp;<br \/>- Work on additional tasks required by Supervisor or Mentor connected to keeping up the service performance, quality and customer satisfaction&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Your qualifications\u202f<\/strong>\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Concentrix is a great match if you:\u202f<\/strong>\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Are proficient or bilingual in Norwegian and are fluent in English&nbsp;<br \/>- Have 1 year working experience in Customer Service&nbsp;<br \/>- Posses working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration&nbsp;<br \/>- Have good disposition to work in a customer service environment&nbsp;<br \/>- Can take ownership and progress calls to resolution or to escalate call to resolution&nbsp;<br \/>- Experience in the automotive industry&nbsp;<br \/>- Have working experience with electric vehicles or possess your own&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.\u202f\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>What&rsquo;s in it for you\u202f<\/strong>\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In this role, we offer benefits that help support your unique lifestyle:\u202f\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Full-time 39 hours\/week permanent contract: Monday to Friday 08:00 to 18:00&nbsp;<br \/>- Salary 21 700 euros gross\/year + up to 2000 euros gross\/year in bonus&nbsp;<br \/>- Central location in Barcelona&nbsp;<br \/>- Bring-a-friend (referral) bonus opportunities&nbsp;<br \/>- Full paid training on the company and the project you'll be working on&nbsp;<br \/>- Career development programs and specialized courses&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Experience the best version of you!\u202f<\/strong>\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>At <strong>Concentrix<\/strong>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;\u202f\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>Concentrix is an equal opportunity employer\u202f<\/em>\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer<\/p>\\n<p>journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Assist viewers through phone and\/or chat regarding&nbsp;their inquiries&nbsp;<\/li>\\n<li>Provide account and application support to viewers namely concerning software functionality<\/li>\\n<li>Provide technical support and troubleshooting&nbsp;of system configurations and network settings&nbsp;<\/li>\\n<li>Provide accurate and real-time&nbsp;answers to viewers&rsquo;&nbsp;inquiries&nbsp;Contribute to creating brand engagement for our Clients<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of European Portuguese and English (oral and written)<\/li>\\n<li>Are passionate about the entertainment and media&nbsp;industry<\/li>\\n<li>Demonstrate excellent communication skills coupled with empathy and&nbsp;team spirit<\/li>\\n<li>Are familiar with digital streaming services and devices&nbsp;<\/li>\\n<li>Have a positive and can-do attitude<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer<\/p>\\n<p>journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! 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We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"1504661754\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T11:01:58.042+01:00\",\"created_at\":\"2026-04-16T12:31:37.291+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"186\",\"campaign_id\":\"739\",\"campaign_title\":\"Caterpillar\/ Spanish\/ Part-time \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"E-commerce Consultant - Construction Equipment with Spanish and English Part-time\",\"street\":\"\",\"address\":\"\",\"city\":\"Sofia\",\"state\":\"Sofia\",\"postal_code\":\"1000\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Our new client is the largest construction equipment manufacturer in the world. Over the last century they have helped to improve the lives of people all over the world with their products. Their new digital solution products and services are created to support the next generation of customers and business and to provide an innovative solution approach to complex issues. We are looking for motivated and technical oriented <strong>E-commerce Consultant -<\/strong> <strong>Construction Equipment<\/strong> to join our new team and help us deliver exceptional customer experience and provide effective problem-solving solutions to our clients.<br \/>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>The position is on-site from our office in Sofia. Hybrid after 6 months.<\/strong><\/p>\\n<p><strong>So, what&rsquo;s the role all about?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Act as a first point of contact for customer product-related inquiries via phone, email, chat and other communication channels<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide prompt and accurate responses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Diagnose and troubleshoot equipment issues by gathering information from customers and utilizing available resources such as manuals and databases<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Follow company policy and guidelines for handling customer interactions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide great customer experience by demonstrating active listening, empathy and positive attitude towards customers<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Document and track all cases and customer information<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>You are the one we&rsquo;re looking for if you have:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in both <strong>Spanish<\/strong> and <strong>English<\/strong> - written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Minimum 1 year of experience in e-commerce and\/or customer support role is required<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Patience, empathy, and a customer-centric approach to handling customer inquiries<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication skills, both written and verbal, with great active listening skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Great analytical and problem-solving skills to identify root causes and provide adequate solutions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong computer skills, ticketing systems and other customer support tools<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team player with great attitude with the ability to work independently<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Flexibility to work in shifts Monday to Friday and bank holidays which will be compensated according to the country&rsquo;s policy<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Good knowledge of heavy machinery and construction equipment<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part-time role with working hours Monday &ndash; Friday, from 13:00 to 22:00<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts,&nbsp;Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"2304352682\",\"location\":\"Sofia, Sofia\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-28T02:59:04.013+03:00\",\"created_at\":\"2026-04-16T12:21:39.350+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Mzk?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Mzk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1808\",\"campaign_id\":\"303\",\"campaign_title\":\"Disney \/ Spanish \/ BM \/ Lisbon  \/ ad in spanish\",\"campaign_type\":\"job_application\",\"job_title\":\"Representante de Atenci\u00f3n al Cliente en Espa\u00f1ol - Servicio de Streaming\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experimenta el poder de una carrera revolucionaria!\",\"long_description\":\"<p>Est&aacute;s buscando tu pr&oacute;ximo paso? Somos una empresa global, l&iacute;der en tecnolog&iacute;a y servicios que impulsa las marcas del futuro. Ayudamos a marcas reconocidas &mdash;las que utilizas cada d&iacute;a&mdash; a mejorar sus negocios mediante tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses. Y nos enorgullece ser reconocidos con premios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; y \\\"Best Company Culture,&rdquo; a&ntilde;o tras a&ntilde;o.<\/p>\\n<p>Si buscas crecer e inspirarte, como <strong>Representante de Atenci&oacute;n al Cliente en Lisboa, Portugal (On-Site)<\/strong>ser&aacute;s responsable de garantizar que se cumplan los objetivos de rendimiento en todas las operaciones. Adem&aacute;s, asegurar&aacute;s que cumplimos con las expectativas del cliente en cuanto a excelencia operativa, con altos est&aacute;ndares de calidad, eficiencia y mejora continua de la experiencia del cliente.<\/p>\\n<p><strong>Crecimiento profesional y desarrollo personal<\/strong><\/p>\\n<p>Te proporcionaremos toda la formaci&oacute;n, tecnolog&iacute;as de vanguardia y el apoyo continuo que necesitas para tener &eacute;xito. En Concentrix, existe un verdadero potencial de crecimiento personal y profesional. &iexcl;Aproximadamente el 80% de nuestros managers y l&iacute;deres han sido promovidos internamente! Por eso ofrecemos una amplia variedad de programas GRATUITOS de formaci&oacute;n y desarrollo de liderazgo, dise&ntilde;ados para ayudarte a construir la carrera que siempre has imaginado.<\/p>\\n<p><strong>Qu&eacute; har&aacute;s en este puesto<\/strong><\/p>\\n<p>Como Representante de Atenci&oacute;n al Cliente, vas a:<\/p>\\n<ul>\\n<li>Proporcionar asistencia a los usuarios a trav&eacute;s de tel&eacute;fono y\/o chat, respondiendo a sus consultas<\/li>\\n<li>Ofrecer soporte a nivel de cuentas y aplicaciones, especialmente sobre funcionalidades de software<\/li>\\n<li>Brindar soporte t&eacute;cnico y troubleshooting relacionado con configuraciones de sistema y ajustes de red<\/li>\\n<li>Garantizar respuestas claras, precisas y en tiempo real a las consultas de los usuarios<\/li>\\n<li>Contribuir a generar engagement con la marca de nuestros clientes<\/li>\\n<\/ul>\\n<p><strong>Tus cualificaciones<\/strong><\/p>\\n<p>Concentrix es una excelente opci&oacute;n para ti si:<\/p>\\n<ul>\\n<li>Tienes un excelente nivel de Espa&ntilde;ol e Ingl&eacute;s (oral y escrito)<\/li>\\n<li>Te interesa el sector de entretenimiento y medios<\/li>\\n<li>Tienes excelentes habilidades de comunicaci&oacute;n, junto con empat&iacute;a y esp&iacute;ritu de equipo<\/li>\\n<li>Est&aacute;s familiarizado(a) con servicios y dispositivos de streaming digital<\/li>\\n<li>Tienes una actitud positiva y proactiva<\/li>\\n<\/ul>\\n<p>Si sientes que no cumples con todos los requisitos, te animamos a postularte igualmente. Haremos todo lo posible por encontrar una oportunidad que encaje con tu perfil, ya sea en este u otro puesto.<\/p>\\n<p><strong>Qu&eacute; te ofrecemos<\/strong><\/p>\\n<p>En este puesto, ofrecemos beneficios que apoyan tu estilo de vida:<\/p>\\n<ul>\\n<li>Contrato a tiempo completo e indefinido (negociable seg&uacute;n tu experiencia y las necesidades del cliente)<\/li>\\n<li>Salario competitivo y bonus por desempe&ntilde;o<\/li>\\n<li>Ubicaci&oacute;n c&eacute;ntrica en Lisboa, Portugal<\/li>\\n<li>Oportunidades de bonus con el programa Refer a Friend<\/li>\\n<li>Formaci&oacute;n completa y remunerada sobre la empresa y el proyecto<\/li>\\n<li>Programas de desarrollo profesional<\/li>\\n<\/ul>\\n<p><strong>&iexcl;Vive tu mejor versi&oacute;n!<\/strong><\/p>\\n<p>Si todo esto te parece el siguiente paso ideal en tu carrera profesional, queremos conocerte. Post&uacute;late hoy y descubre por qu&eacute; m&aacute;s de 440.000 game-changers en todo el mundo eligen Concentrix como su &ldquo;empleador de referencia&rdquo;.<\/p>\\n<p><strong>Concentrix es una empresa que promueve la igualdad de oportunidades<\/strong><\/p>\\n<p>Estamos orgullosamente unidos como un solo equipo, una sola empresa, a nivel global. Estamos comprometidos con la igualdad de oportunidades de empleo para todos los candidatos y con un entorno laboral libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de selecci&oacute;n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones profesionales, sin tener en cuenta raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, etnia, estado familiar o parental, nacionalidad, discapacidad o cualquier otra clasificaci&oacute;n protegida por las leyes nacionales aplicables.<\/p>\\n<p><strong>Elegibilidad para trabajar<\/strong><\/p>\\n<p>De acuerdo con la legislaci&oacute;n portuguesa, solo se considerar&aacute;n candidatos que est&eacute;n legalmente autorizados para trabajar en Portugal.<\/p>\",\"ats_external_id\":\"3470353700\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-30T16:44:06.188+01:00\",\"created_at\":\"2026-04-16T12:07:43.990+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1809\",\"campaign_id\":\"302\",\"campaign_title\":\"Disney \/ Portuguese \/ BM \/ Lisbon  \/ ad in portuguese\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistente de Apoio ao Cliente em Portugu\u00eas - Projeto de Servi\u00e7o de Streaming\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experimenta o poder de uma carreira revolucion\u00e1ria!\",\"long_description\":\"<p>Est&aacute;s &agrave; procura do pr&oacute;ximo passo? Somos uma empresa global, l&iacute;der em tecnologia e servi&ccedil;os que impulsiona as marcas do futuro. Ajudamos marcas bem conhecidas &mdash; as que utilizas todos os dias &mdash; a melhorar os seus neg&oacute;cios atrav&eacute;s da tecnologia e de solu&ccedil;&otilde;es integradas, em mais de 70 pa&iacute;ses. E orgulhamo-nos de ser reconhecidos com pr&eacute;mios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; e \\\"Best Company Culture,&rdquo; ano ap&oacute;s ano.<\/p>\\n<p>Se procuras crescimento e inspira&ccedil;&atilde;o, enquanto <strong>Assistente de Apoio ao Cliente <\/strong><strong>em Lisboa, Portugal (On-Site)<\/strong>, ser&aacute;s respons&aacute;vel por garantir o cumprimento dos objetivos de desempenho em todas as opera&ccedil;&otilde;es. Ir&aacute;s tamb&eacute;m assegurar que respondemos &agrave;s expectativas do cliente ao n&iacute;vel da excel&ecirc;ncia operacional, com foco na qualidade, efici&ecirc;ncia e melhoria cont&iacute;nua da jornada do cliente.<\/p>\\n<p><strong>Crescimento profissional e pessoal<\/strong><\/p>\\n<p>Damos-te toda a forma&ccedil;&atilde;o, tecnologias de ponta e o apoio cont&iacute;nuo de que necessitas para teres sucesso. Na Concentrix, existe um verdadeiro potencial de crescimento pessoal e profissional. Cerca de 80% dos nossos gestores e l&iacute;deres foram promovidos internamente! &Eacute; por isso que oferecemos uma diversidade de programas GRATUITOS de Desenvolvimento e Lideran&ccedil;a, criados para te colocar no caminho certo para constru&iacute;res a carreira que sempre imaginaste.<\/p>\\n<p><strong>O que vais fazer nesta fun&ccedil;&atilde;o<\/strong><\/p>\\n<p>Enquanto Assistente de Apoio ao Cliente, vais:<\/p>\\n<ul>\\n<li>Prestar apoio aos utilizadores atrav&eacute;s de telefone e\/ou chat, respondendo &agrave;s suas quest&otilde;es<\/li>\\n<li>Fornecer suporte ao n&iacute;vel de conta e aplica&ccedil;&otilde;es, nomeadamente sobre funcionalidades de software<\/li>\\n<li>Prestar apoio t&eacute;cnico e troubleshooting relacionado com configura&ccedil;&otilde;es de sistema e defini&ccedil;&otilde;es de rede<\/li>\\n<li>Garantir respostas claras, precisas e em tempo real &agrave;s quest&otilde;es dos utilizadores<\/li>\\n<li>Contribuir para o engagement com a marca dos nossos clientes<\/li>\\n<\/ul>\\n<p><strong>As tuas qualifica&ccedil;&otilde;es<\/strong><\/p>\\n<p>A Concentrix &eacute; a escolha certa para ti se:<\/p>\\n<ul>\\n<li>Tens um excelente n&iacute;vel de Portugu&ecirc;s e Ingl&ecirc;s (oral e escrito)<\/li>\\n<li>Tens interesse pela &aacute;rea de entretenimento e media<\/li>\\n<li>Tens excelentes capacidades de comunica&ccedil;&atilde;o, aliadas &agrave; empatia e esp&iacute;rito de equipa<\/li>\\n<li>Tens familiaridade com servi&ccedil;os e dispositivos de streaming digital<\/li>\\n<li>Tens uma atitude positiva e proativa<\/li>\\n<\/ul>\\n<p>Mesmo que n&atilde;o tenhas todas as qualifica&ccedil;&otilde;es para esta vaga, desafiamos-te a candidatares-te na mesma. Faremos o nosso melhor para encontrar uma oportunidade que corresponda ao teu perfil, seja esta ou outra fun&ccedil;&atilde;o.<\/p>\\n<p><strong>O que te oferecemos<\/strong><\/p>\\n<p>Nesta fun&ccedil;&atilde;o, oferecemos benef&iacute;cios que apoiam o teu estilo de vida &uacute;nico:<\/p>\\n<ul>\\n<li>Contrato a tempo inteiro e por tempo indeterminado (negoci&aacute;vel consoante a tua experi&ecirc;ncia e as necessidades do cliente)<\/li>\\n<li>Sal&aacute;rio competitivo e b&oacute;nus de desempenho<\/li>\\n<li>Localiza&ccedil;&atilde;o central em Lisboa, Portugal<\/li>\\n<li>Oportunidades de b&oacute;nus com o programa Refer a Friend<\/li>\\n<li>Forma&ccedil;&atilde;o completa e remunerada sobre a empresa e o projeto<\/li>\\n<li>Programas de desenvolvimento de carreira<\/li>\\n<\/ul>\\n<p><strong>Vive a tua melhor vers&atilde;o!<\/strong><\/p>\\n<p>Se tudo isto te parece o pr&oacute;ximo passo ideal na tua carreira, queremos saber mais sobre ti. Candidata-te hoje e descobre porque mais de 440 mil game-changers em todo o mundo escolhem a Concentrix como o seu &ldquo;empregador de refer&ecirc;ncia&rdquo;.<\/p>\\n<p><strong>Concentrix &eacute; uma empresa que promove a igualdade de oportunidades<\/strong><\/p>\\n<p>Estamos orgulhosamente unidos enquanto uma s&oacute; equipa, uma &uacute;nica empresa, a n&iacute;vel global. Estamos comprometidos com a igualdade de oportunidades de emprego para todos os candidatos e com um ambiente de trabalho livre de discrimina&ccedil;&atilde;o e ass&eacute;dio. Todas as nossas pr&aacute;ticas de recrutamento s&atilde;o baseadas nas necessidades de neg&oacute;cio, requisitos do trabalho e qualifica&ccedil;&otilde;es profissionais, sem considerar ra&ccedil;a, idade, identidade de g&eacute;nero, orienta&ccedil;&atilde;o sexual, religi&atilde;o, etnia, estado familiar ou parental, nacionalidade, defici&ecirc;ncia ou qualquer outra classifica&ccedil;&atilde;o protegida pelas leis nacionais aplic&aacute;veis.<\/p>\\n<p><strong>Elegibilidade para trabalhar<\/strong><\/p>\\n<p>De acordo com a legisla&ccedil;&atilde;o portuguesa, apenas ser&atilde;o considerados candidatos que estejam legalmente autorizados a trabalhar em Portugal.<\/p>\",\"ats_external_id\":\"3134746317\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T00:59:02.365+01:00\",\"created_at\":\"2026-04-16T12:02:46.928+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1810\",\"campaign_id\":\"300\",\"campaign_title\":\" Vueling \/ Spanish \/ BM \/ Lisbon  \/ ad in spanish\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atenci\u00f3n al Cliente en Espa\u00f1ol \u2013 Compa\u00f1\u00eda A\u00e9rea\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experimenta el poder de una carrera revolucionaria!\",\"long_description\":\"<p>Est&aacute;s buscando tu pr&oacute;ximo paso? Somos una empresa global, l&iacute;der en tecnolog&iacute;a y servicios que impulsa las marcas del futuro. Ayudamos a marcas reconocidas &mdash;las que utilizas cada d&iacute;a&mdash; a mejorar sus negocios mediante tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses. Y nos enorgullece ser reconocidos con premios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; y \\\"Best Company Culture,&rdquo; a&ntilde;o tras a&ntilde;o.<\/p>\\n<p>Si buscas crecer e inspirarte, como <strong>Agente de Atenci&oacute;n al Cliente en Lisboa, Portugal (On-Site)<\/strong>, ser&aacute;s responsable de garantizar que se cumplan los objetivos de rendimiento en todas las operaciones. Adem&aacute;s, asegurar&aacute;s que cumplimos con las expectativas del cliente en cuanto a excelencia operativa, con altos est&aacute;ndares de calidad, eficiencia y mejora continua de la experiencia del cliente.<\/p>\\n<p><strong>Crecimiento profesional y desarrollo personal<\/strong><\/p>\\n<p>Te proporcionaremos toda la formaci&oacute;n, tecnolog&iacute;as de vanguardia y el apoyo continuo que necesitas para tener &eacute;xito. En Concentrix, existe un verdadero potencial de crecimiento personal y profesional. &iexcl;Aproximadamente el 80% de nuestros managers y l&iacute;deres han sido promovidos internamente! Por eso ofrecemos una amplia variedad de programas GRATUITOS de formaci&oacute;n y desarrollo de liderazgo, dise&ntilde;ados para ayudarte a construir la carrera que siempre has imaginado.<\/p>\\n<p><strong>Qu&eacute; har&aacute;s en este puesto<\/strong><\/p>\\n<p>Como Agente de Atenci&oacute;n al Cliente, vas a:<\/p>\\n<ul>\\n<li>Gestionar reservas (modificaciones, cancelaciones o creaci&oacute;n de nuevas reservas)<\/li>\\n<li>Atender a clientes a trav&eacute;s de <strong>llamadas entrantes\/salientes y correo electr&oacute;nico<\/strong><\/li>\\n<li>Asistir a los clientes con dudas sobre servicios como Flight Club, servicio VIP o PRM (personas con movilidad reducida)<\/li>\\n<li><strong>Gestionar reclamaciones (huelgas, retrasos, cancelaciones, etc.) <\/strong><\/li>\\n<li>Proporcionar informaci&oacute;n precisa y en tiempo real para ayudar al cliente a tomar decisiones<\/li>\\n<li><strong>Superar las expectativas del cliente, ofreciendo una experiencia memorable <\/strong><\/li>\\n<li>Escuchar activamente la situaci&oacute;n del cliente y comprender sus necesidades<\/li>\\n<\/ul>\\n<p><strong>Tus cualificaciones<\/strong><\/p>\\n<p>Concentrix es una excelente opci&oacute;n para ti si:<\/p>\\n<ul>\\n<li><strong>Tienes un nivel alto de Espa&ntilde;ol (C1) e Ingl&eacute;s (B2), tanto oral como escrito <\/strong><\/li>\\n<li><strong>Tienes capacidad para gestionar situaciones complejas manteniendo la calma y garantizando una soluci&oacute;n al cliente <\/strong><\/li>\\n<li><strong>Tienes capacidad para trabajar en entornos din&aacute;micos y gestionar m&uacute;ltiples tareas <\/strong><\/li>\\n<li>Tienes experiencia con herramientas GDS como Amadeus, Galileo o Sabre (valorable)<\/li>\\n<li>Tienes al menos 6 meses de experiencia en atenci&oacute;n al cliente como asesor o en el sector turismo\/viajes<\/li>\\n<\/ul>\\n<p>Si sientes que no cumples con todos los requisitos, te animamos a postularte igualmente. Haremos todo lo posible por encontrar una oportunidad que encaje con tu perfil, ya sea en este u otro puesto.<\/p>\\n<p><strong>Qu&eacute; te ofrecemos<\/strong><\/p>\\n<p>En este puesto, ofrecemos beneficios que apoyan tu estilo de vida:<\/p>\\n<ul>\\n<li>Salario competitivo (fijo y bonificaciones adicionales)<\/li>\\n<li>Ubicaci&oacute;n c&eacute;ntrica en Lisboa, Portugal<\/li>\\n<li>Oportunidades de bonus con el programa Refer a Friend<\/li>\\n<li>Formaci&oacute;n completa y remunerada sobre la empresa y el proyecto<\/li>\\n<li>Programas de desarrollo profesional<\/li>\\n<\/ul>\\n<p><strong>Vive tu mejor versi&oacute;n!<\/strong><\/p>\\n<p>Si todo esto te parece el siguiente paso ideal en tu carrera profesional, queremos conocerte. Post&uacute;late hoy y descubre por qu&eacute; m&aacute;s de 440.000 game-changers en todo el mundo eligen Concentrix como su &ldquo;empleador de referencia&rdquo;.<\/p>\\n<p><strong>Concentrix es una empresa que promueve la igualdad de oportunidades<\/strong><\/p>\\n<p>Estamos orgullosamente unidos como un solo equipo, una sola empresa, a nivel global. Estamos comprometidos con la igualdad de oportunidades de empleo para todos los candidatos y con un entorno laboral libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de selecci&oacute;n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones profesionales, sin tener en cuenta raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, etnia, estado familiar o parental, nacionalidad, discapacidad o cualquier otra clasificaci&oacute;n protegida por las leyes nacionales aplicables.<\/p>\\n<p><strong>Elegibilidad para trabajar<\/strong><\/p>\\n<p>De acuerdo con la legislaci&oacute;n portuguesa, solo se considerar&aacute;n candidatos que est&eacute;n legalmente autorizados para trabajar en Portugal.<\/p>\",\"ats_external_id\":\"1390049567\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-04T12:56:02.835+01:00\",\"created_at\":\"2026-04-16T11:58:23.041+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1811\",\"campaign_id\":\"299\",\"campaign_title\":\" Vueling \/ Spanish \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Agent (Spanish-speaking) \u2013 Airline Company\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Agent in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Agent, you will:<\/p>\\n<ul>\\n<li>Be in charge of booking management (altering, cancelling, or creating new reservations)<\/li>\\n<li>Assist clients via <strong>inbound\/outbound calls and email<\/strong><\/li>\\n<li>Help the clients with doubts about Flight Club service, Vip Service, PRM (personal reduced mobility)<\/li>\\n<li><strong>Deal with claims (strikes, lateness, Cancelation etc.)<\/strong><\/li>\\n<li>Give real-time, accurate information that empowers the customer to make decisions.<\/li>\\n<li><strong>Go beyond the customer's service expectations so they will remember and share their great experience.<\/strong><\/li>\\n<li>Listen to the customer's unique situation and acknowledge their needs.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li><strong>Have a high level of Spanish (C1) and English (B2) - written and oral <\/strong><\/li>\\n<li><strong>Have the ability to deal with complex situations keeping calm and assuring the costumer will proving a solution is mandatory<\/strong><\/li>\\n<li><strong>Have the capacity of managing tasks in a fast-paced environment <\/strong><\/li>\\n<li>Have previous experience with GDS tools like Amadeus, Galileo, or Sabre (is preferential)<\/li>\\n<li>Have at least 6 months of experience in Customer Service as a Costumer Advisor or as a tourism\/travel representative<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)&nbsp;<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Somos una empresa global, l&iacute;der en tecnolog&iacute;a y servicios que impulsa las marcas del futuro. Ayudamos a marcas reconocidas &mdash;las que utilizas cada d&iacute;a&mdash; a mejorar sus negocios mediante tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses. Y nos enorgullece ser reconocidos con premios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; y \\\"Best Company Culture,&rdquo; a&ntilde;o tras a&ntilde;o.<\/p>\\n<p>Si buscas crecer e inspirarte, como <strong>Representante de Atenci&oacute;n al Cliente en Lisboa, Portugal (On-Site)<\/strong>, ser&aacute;s responsable de garantizar que se cumplan los objetivos de rendimiento en todas las operaciones. Adem&aacute;s, asegurar&aacute;s que cumplimos con las expectativas del cliente en cuanto a excelencia operativa, con altos est&aacute;ndares de calidad, eficiencia y mejora continua de la experiencia del cliente.<\/p>\\n<p><strong>Crecimiento profesional y desarrollo personal<\/strong><\/p>\\n<p>Te proporcionaremos toda la formaci&oacute;n, tecnolog&iacute;as de vanguardia y el apoyo continuo que necesitas para tener &eacute;xito. En Concentrix, existe un verdadero potencial de crecimiento personal y profesional. &iexcl;Aproximadamente el 80% de nuestros managers y l&iacute;deres han sido promovidos internamente! Por eso ofrecemos una amplia variedad de programas GRATUITOS de formaci&oacute;n y desarrollo de liderazgo, dise&ntilde;ados para ayudarte a construir la carrera que siempre has imaginado.<\/p>\\n<p><strong>Qu&eacute; har&aacute;s en este puesto<\/strong><\/p>\\n<p>Como Representante de Atenci&oacute;n al Cliente, vas a:<\/p>\\n<ul>\\n<li>Responder a solicitudes de clientes (inbound), documentando la informaci&oacute;n relevante de cada caso<\/li>\\n<li>Garantizar una excelente satisfacci&oacute;n del cliente, proporcionando asistencia en preventa, consultas generales y soporte t&eacute;cnico a trav&eacute;s de m&uacute;ltiples canales<\/li>\\n<li>Responder de forma adecuada o escalar los casos a niveles superiores de soporte seg&uacute;n los procedimientos establecidos<\/li>\\n<li>Colaborar con otros t&eacute;cnicos para resolver o cerrar correctamente los tickets de soporte<\/li>\\n<\/ul>\\n<p><strong>Tus cualificaciones<\/strong><\/p>\\n<p>Concentrix es una excelente opci&oacute;n para ti si:<\/p>\\n<ul>\\n<li>Tienes un nivel alto de Espa&ntilde;ol (oral y escrito) y eres fluido en Ingl&eacute;s (B2)<\/li>\\n<li>Tienes excelentes habilidades de comunicaci&oacute;n escrita y verbal, con capacidad para simplificar lenguaje t&eacute;cnico para usuarios no t&eacute;cnicos<\/li>\\n<li>Demuestras paciencia al comunicarte y resolver incidencias<\/li>\\n<li>Te mantienes actualizado(a) con las &uacute;ltimas tendencias en IT y tecnolog&iacute;a<\/li>\\n<li>Eres proactivo(a), aut&oacute;nomo(a) y un gran jugador de equipo<\/li>\\n<\/ul>\\n<p>Si sientes que no cumples con todos los requisitos, te animamos a postularte igualmente. 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Post&uacute;late hoy y descubre por qu&eacute; m&aacute;s de 440.000 game-changers en todo el mundo eligen Concentrix como su &ldquo;empleador de referencia&rdquo;.<\/p>\\n<p><strong>Concentrix es una empresa que promueve la igualdad de oportunidades<\/strong><\/p>\\n<p>Estamos orgullosamente unidos como un solo equipo, una sola empresa, a nivel global. Estamos comprometidos con la igualdad de oportunidades de empleo para todos los candidatos y con un entorno laboral libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de selecci&oacute;n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones profesionales, sin tener en cuenta raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, etnia, estado familiar o parental, nacionalidad, discapacidad o cualquier otra clasificaci&oacute;n protegida por las leyes nacionales aplicables.<\/p>\\n<p><strong>Elegibilidad para trabajar<\/strong><\/p>\\n<p>De acuerdo con la legislaci&oacute;n portuguesa, solo se considerar&aacute;n candidatos que est&eacute;n legalmente autorizados para trabajar en Portugal.<\/p>\",\"ats_external_id\":\"1058625093\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-30T16:58:31.338+01:00\",\"created_at\":\"2026-04-16T11:49:44.230+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1813\",\"campaign_id\":\"297\",\"campaign_title\":\" GoogleDSCC \/ Portuguese \/ BM \/ Lisbon  \/ ad in portuguese\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistente de Apoio ao Cliente em Portugu\u00eas Europeu \u2013 Motor de Busca\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experimenta o poder de uma carreira revolucion\u00e1ria!\",\"long_description\":\"<p>Est&aacute;s &agrave; procura do pr&oacute;ximo passo? Somos uma empresa global, l&iacute;der em tecnologia e servi&ccedil;os que impulsiona as marcas do futuro. Ajudamos marcas bem conhecidas &mdash; as que utilizas todos os dias &mdash; a melhorar os seus neg&oacute;cios atrav&eacute;s da tecnologia e de solu&ccedil;&otilde;es integradas, em mais de 70 pa&iacute;ses. E orgulhamo-nos de ser reconhecidos com pr&eacute;mios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; e \\\"Best Company Culture,&rdquo; ano ap&oacute;s ano.<\/p>\\n<p>Se procuras crescimento e inspira&ccedil;&atilde;o, enquanto <strong>Assistente de Apoio ao Cliente em Lisboa, Portugal (On-Site)<\/strong>, ser&aacute;s respons&aacute;vel por garantir o cumprimento dos objetivos de desempenho em todas as opera&ccedil;&otilde;es. Ir&aacute;s tamb&eacute;m assegurar que respondemos &agrave;s expectativas do cliente ao n&iacute;vel da excel&ecirc;ncia operacional, com foco na qualidade, efici&ecirc;ncia e melhoria cont&iacute;nua da jornada do cliente.<\/p>\\n<p><strong>Crescimento profissional e pessoal<\/strong><\/p>\\n<p>Damos-te toda a forma&ccedil;&atilde;o, tecnologias de ponta e o apoio cont&iacute;nuo de que necessitas para teres sucesso. Na Concentrix, existe um verdadeiro potencial de crescimento pessoal e profissional. Cerca de 80% dos nossos gestores e l&iacute;deres foram promovidos internamente! &Eacute; por isso que oferecemos uma diversidade de programas GRATUITOS de Desenvolvimento e Lideran&ccedil;a, criados para te colocar no caminho certo para constru&iacute;res a carreira que sempre imaginaste.<\/p>\\n<p><strong>O que vais fazer nesta fun&ccedil;&atilde;o<\/strong><\/p>\\n<p>Enquanto Assistente de Apoio ao Cliente, vais:<\/p>\\n<ul>\\n<li>Responder a pedidos de clientes (inbound), registando toda a informa&ccedil;&atilde;o relevante dos casos<\/li>\\n<li>Garantir elevados n&iacute;veis de satisfa&ccedil;&atilde;o do cliente, prestando apoio em pr&eacute;-venda, esclarecimento de quest&otilde;es gerais e suporte t&eacute;cnico atrav&eacute;s de m&uacute;ltiplos canais<\/li>\\n<li>Responder de forma adequada ou encaminhar os clientes para n&iacute;veis superiores de suporte, conforme definido<\/li>\\n<li>Colaborar com outras equipas t&eacute;cnicas para resolver ou encerrar corretamente os pedidos (tickets)<\/li>\\n<\/ul>\\n<p><strong>As tuas qualifica&ccedil;&otilde;es<\/strong><\/p>\\n<p>A Concentrix &eacute; a escolha certa para ti se:<\/p>\\n<ul>\\n<li>Tens um excelente n&iacute;vel de Portugu&ecirc;s (oral e escrito) e bom n&iacute;vel de Ingl&ecirc;s (B2)<\/li>\\n<li>Tens excelentes compet&ecirc;ncias de comunica&ccedil;&atilde;o, com capacidade de simplificar linguagem t&eacute;cnica para utilizadores n&atilde;o t&eacute;cnicos<\/li>\\n<li>Demonstras paci&ecirc;ncia e empatia na resolu&ccedil;&atilde;o de problemas<\/li>\\n<li>Tens interesse e acompanhas as tend&ecirc;ncias mais recentes na &aacute;rea de IT e tecnologia<\/li>\\n<li>&Eacute;s proativo(a), aut&oacute;nomo(a) e um(a) bom(boa) team player<\/li>\\n<\/ul>\\n<p>Mesmo que n&atilde;o tenhas todas as qualifica&ccedil;&otilde;es para esta vaga, desafiamos-te a candidatares-te na mesma. Faremos o nosso melhor para encontrar uma oportunidade que corresponda ao teu perfil, seja esta ou outra fun&ccedil;&atilde;o.<\/p>\\n<p><strong>O que te oferecemos<\/strong><\/p>\\n<p>Nesta fun&ccedil;&atilde;o, oferecemos benef&iacute;cios que apoiam o teu estilo de vida &uacute;nico:<\/p>\\n<ul>\\n<li>Contrato a tempo inteiro e por tempo indeterminado (negoci&aacute;vel consoante a tua experi&ecirc;ncia e as necessidades do cliente)<\/li>\\n<li>Sal&aacute;rio competitivo e b&oacute;nus de desempenho<\/li>\\n<li>Localiza&ccedil;&atilde;o central em Lisboa, Portugal<\/li>\\n<li>Oportunidades de b&oacute;nus com o programa Refer a Friend<\/li>\\n<li>Forma&ccedil;&atilde;o completa e remunerada sobre a empresa e o projeto<\/li>\\n<li>Programas de desenvolvimento de carreira<\/li>\\n<\/ul>\\n<p><strong>Vive a tua melhor vers&atilde;o!<\/strong><\/p>\\n<p>Se tudo isto te parece o pr&oacute;ximo passo ideal na tua carreira, queremos saber mais sobre ti. Candidata-te hoje e descobre porque mais de 440 mil game-changers em todo o mundo escolhem a Concentrix como o seu &ldquo;empregador de refer&ecirc;ncia&rdquo;.<\/p>\\n<p><strong>Concentrix &eacute; uma empresa que promove a igualdade de oportunidades<\/strong><\/p>\\n<p>Estamos orgulhosamente unidos enquanto uma s&oacute; equipa, uma &uacute;nica empresa, a n&iacute;vel global. Estamos comprometidos com a igualdade de oportunidades de emprego para todos os candidatos e com um ambiente de trabalho livre de discrimina&ccedil;&atilde;o e ass&eacute;dio. Todas as nossas pr&aacute;ticas de recrutamento s&atilde;o baseadas nas necessidades de neg&oacute;cio, requisitos do trabalho e qualifica&ccedil;&otilde;es profissionais, sem considerar ra&ccedil;a, idade, identidade de g&eacute;nero, orienta&ccedil;&atilde;o sexual, religi&atilde;o, etnia, estado familiar ou parental, nacionalidade, defici&ecirc;ncia ou qualquer outra classifica&ccedil;&atilde;o protegida pelas leis nacionais aplic&aacute;veis.<\/p>\\n<p><strong>Elegibilidade para trabalhar<\/strong><\/p>\\n<p>De acordo com a legisla&ccedil;&atilde;o portuguesa, apenas ser&atilde;o considerados candidatos que estejam legalmente autorizados a trabalhar em Portugal.<\/p>\",\"ats_external_id\":\"2896195755\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-10T00:59:04.275+01:00\",\"created_at\":\"2026-04-16T11:48:21.631+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTc?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1814\",\"campaign_id\":\"296\",\"campaign_title\":\" GoogleDSCC \/ Spanish \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Spanish-speaking) - Search Engine\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to inbound customer requests, documenting relevant case information<\/li>\\n<li>Assure excellent customer satisfaction by assisting users with Pre-Sales, General Inquiries, and technical support issues via multiple channels (as assigned)<\/li>\\n<li>Respond appropriately or escalate customers to higher tiers of support as defined and documented<\/li>\\n<li>Collaborate with other technicians to resolve or properly close help tickets<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Spanish (written and oral) and fluent in English (B2)<\/li>\\n<li>Possess excellent writing and verbal communication skills to simplify technical language for non-technical users<\/li>\\n<li>Demonstrate patience when communicating and solving issues<\/li>\\n<li>Keep up with the latest IT and tech-related trends<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! 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Somos uma empresa global, l&iacute;der em tecnologia e servi&ccedil;os que impulsiona as marcas do futuro. Ajudamos marcas bem conhecidas &mdash; as que utilizas todos os dias &mdash; a melhorar os seus neg&oacute;cios atrav&eacute;s da tecnologia e de solu&ccedil;&otilde;es integradas, em mais de 70 pa&iacute;ses. E orgulhamo-nos de ser reconhecidos com pr&eacute;mios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; e \\\"Best Company Culture,&rdquo; ano ap&oacute;s ano.<\/p>\\n<p>Se procuras crescimento e inspira&ccedil;&atilde;o, enquanto <strong>Assistente de Apoio ao Cliente em Lisboa, Portugal (On-Site)<\/strong>, ser&aacute;s respons&aacute;vel por garantir o cumprimento dos objetivos de desempenho em todas as opera&ccedil;&otilde;es. Ir&aacute;s tamb&eacute;m assegurar que respondemos &agrave;s expectativas do cliente ao n&iacute;vel da excel&ecirc;ncia operacional, com foco na qualidade, efici&ecirc;ncia e melhoria cont&iacute;nua da jornada do cliente.<\/p>\\n<p><strong>Crescimento profissional e pessoal<\/strong><\/p>\\n<p>Damos-te toda a forma&ccedil;&atilde;o, tecnologias de ponta e o apoio cont&iacute;nuo de que necessitas para teres sucesso. Na Concentrix, existe um verdadeiro potencial de crescimento pessoal e profissional. Cerca de 80% dos nossos gestores e l&iacute;deres foram promovidos internamente! &Eacute; por isso que oferecemos uma diversidade de programas GRATUITOS de Desenvolvimento e Lideran&ccedil;a, criados para te colocar no caminho certo para constru&iacute;res a carreira que sempre imaginaste.<\/p>\\n<p><strong>O que vais fazer nesta fun&ccedil;&atilde;o<\/strong><\/p>\\n<p>Enquanto Assistente de Apoio ao Cliente, vais:<\/p>\\n<ul>\\n<li>Atuar como consultor(a) de confian&ccedil;a para clientes no setor do desporto<\/li>\\n<li>Responder de forma r&aacute;pida e eficiente a quest&otilde;es, pedidos, reclama&ccedil;&otilde;es e coment&aacute;rios atrav&eacute;s de m&uacute;ltiplos canais<\/li>\\n<li>Construir rela&ccedil;&otilde;es s&oacute;lidas e de confian&ccedil;a com os clientes atrav&eacute;s de uma comunica&ccedil;&atilde;o aberta e pr&oacute;xima<\/li>\\n<li>Garantir um servi&ccedil;o de excel&ecirc;ncia, assegurando a satisfa&ccedil;&atilde;o do cliente e o cumprimento das pol&iacute;ticas e procedimentos da empresa<\/li>\\n<li>Contribuir com feedback e recomenda&ccedil;&otilde;es para otimizar processos internos<\/li>\\n<\/ul>\\n<p><strong>As tuas qualifica&ccedil;&otilde;es<\/strong><\/p>\\n<p>A Concentrix &eacute; a escolha certa para ti se:<\/p>\\n<ul>\\n<li>Tens um n&iacute;vel elevado de Portugu&ecirc;s Europeu e &eacute;s fluente em Ingl&ecirc;s (B2), tanto oral como escrito<\/li>\\n<li>Tens interesse pelo setor do desporto e gostas de trabalhar em equipa, com uma atitude positiva<\/li>\\n<li>Tens boas compet&ecirc;ncias inform&aacute;ticas e de escrita (MS Office)<\/li>\\n<li>Est&aacute;s &agrave; vontade com tecnologia e tens facilidade em aprender novas ferramentas<\/li>\\n<li>Consegues explicar conceitos de forma clara e objetiva<\/li>\\n<li>Experi&ecirc;ncia anterior em atendimento ao cliente &eacute; valorizada, mas n&atilde;o obrigat&oacute;ria<\/li>\\n<li>Tens disponibilidade para trabalhar em hor&aacute;rios rotativos<\/li>\\n<\/ul>\\n<p>Mesmo que n&atilde;o tenhas todas as qualifica&ccedil;&otilde;es para esta vaga, desafiamos-te a candidatares-te na mesma. Faremos o nosso melhor para encontrar uma oportunidade que corresponda ao teu perfil, seja esta ou outra fun&ccedil;&atilde;o.<\/p>\\n<p><strong>O que te oferecemos<\/strong><\/p>\\n<p>Nesta fun&ccedil;&atilde;o, oferecemos benef&iacute;cios que apoiam o teu estilo de vida &uacute;nico:<\/p>\\n<ul>\\n<li>Sal&aacute;rio competitivo e b&oacute;nus de desempenho<\/li>\\n<li>Localiza&ccedil;&atilde;o central em Lisboa, Portugal<\/li>\\n<li>Oportunidades de b&oacute;nus com o programa Refer a Friend<\/li>\\n<li>Forma&ccedil;&atilde;o completa e remunerada sobre a empresa e o projeto<\/li>\\n<li>Programas de desenvolvimento de carreira<\/li>\\n<\/ul>\\n<p><strong>Vive a tua melhor vers&atilde;o!<\/strong><\/p>\\n<p>Se tudo isto te parece o pr&oacute;ximo passo ideal na tua carreira, queremos saber mais sobre ti. Candidata-te hoje e descobre porque mais de 440 mil game-changers em todo o mundo escolhem a Concentrix como o seu &ldquo;empregador de refer&ecirc;ncia&rdquo;.<\/p>\\n<p><strong>Concentrix &eacute; uma empresa que promove a igualdade de oportunidades<\/strong><\/p>\\n<p>Estamos orgulhosamente unidos enquanto uma s&oacute; equipa, uma &uacute;nica empresa, a n&iacute;vel global. Estamos comprometidos com a igualdade de oportunidades de emprego para todos os candidatos e com um ambiente de trabalho livre de discrimina&ccedil;&atilde;o e ass&eacute;dio. Todas as nossas pr&aacute;ticas de recrutamento s&atilde;o baseadas nas necessidades de neg&oacute;cio, requisitos do trabalho e qualifica&ccedil;&otilde;es profissionais, sem considerar ra&ccedil;a, idade, identidade de g&eacute;nero, orienta&ccedil;&atilde;o sexual, religi&atilde;o, etnia, estado familiar ou parental, nacionalidade, defici&ecirc;ncia ou qualquer outra classifica&ccedil;&atilde;o protegida pelas leis nacionais aplic&aacute;veis.<\/p>\\n<p><strong>Elegibilidade para trabalhar<\/strong><\/p>\\n<p>De acordo com a legisla&ccedil;&atilde;o portuguesa, apenas ser&atilde;o considerados candidatos que estejam legalmente autorizados a trabalhar em Portugal.<\/p>\",\"ats_external_id\":\"3451619722\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-10T00:59:04.255+01:00\",\"created_at\":\"2026-04-16T11:24:31.701+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1817\",\"campaign_id\":\"293\",\"campaign_title\":\"Entain \/ Portuguese \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Care Advisor (European Portuguese-speaking) \u2013 Mobile Betting App\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Care Advisor in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Care Advisor, you will:<\/p>\\n<ul>\\n<li>Serve as a knowledgeable consultant for customers in the sports industry.<\/li>\\n<li>Respond quickly and efficiently to customer issues, inquiries, complaints, and comments via multiple channels.<\/li>\\n<li>Build sustainable relationships and trust with customers through open and interactive communication.<\/li>\\n<li>Provide exceptional service, ensuring customers are satisfied with the solutions provided while adhering to company policies and procedures.<\/li>\\n<li>Offer feedback and recommendations to optimize internal processes.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of European Portuguese and fluent in English (B2) - Both languages written and oral<\/li>\\n<li>Have an interest in sports and you are a team player with a positive attitude<\/li>\\n<li>Have good typing and computer skills (MS Office applications)<\/li>\\n<li>Are tech-savvy, with the ability to quickly learn new software and tools<\/li>\\n<li>Have the ability to explain complex concepts clearly and concisely<\/li>\\n<li>Previous experience in a customer service center is an advantage, but not required<\/li>\\n<li>Availability to work on rotational shifts<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Legal Back-Office Advisor in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Legal Back-Office Advisor, you will:<\/p>\\n<ul>\\n<li>Verify if transport operators are treating all passengers by their rights.<\/li>\\n<li>Understand the customer's unique situation and proceed with treatment and follow-up of their legal claims.<\/li>\\n<li>Manage legal claims with different actors including lawyers, legal officers, and national enforcement bodies to properly assess the customer&rsquo;s claiming foundations.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of&nbsp;English (B2)<\/li>\\n<li>Have excellent communication skills&nbsp;<\/li>\\n<li>Have previous experience in Customer Service or as a tourism\/travel representative is a plus<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and or client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Somos una empresa global, l&iacute;der en tecnolog&iacute;a y servicios que impulsa las marcas del futuro. Ayudamos a marcas reconocidas &mdash;las que utilizas cada d&iacute;a&mdash; a mejorar sus negocios mediante tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses. Y nos enorgullece ser reconocidos con premios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; y \\\"Best Company Culture,&rdquo; a&ntilde;o tras a&ntilde;o.<\/p>\\n<p>Si buscas crecer e inspirarte, como <strong>Representante de Atenci&oacute;n al Cliente en Lisboa, Portugal (On-Site)<\/strong>, ser&aacute;s responsable de garantizar que se cumplan los objetivos de rendimiento en todas las operaciones. Adem&aacute;s, asegurar&aacute;s que cumplimos con las expectativas del cliente en cuanto a excelencia operativa, con altos est&aacute;ndares de calidad, eficiencia y mejora continua de la experiencia del cliente.<\/p>\\n<p><strong>Crecimiento profesional y desarrollo personal<\/strong><\/p>\\n<p>Te proporcionaremos toda la formaci&oacute;n, tecnolog&iacute;as de vanguardia y el apoyo continuo que necesitas para tener &eacute;xito. En Concentrix, existe un verdadero potencial de crecimiento personal y profesional. &iexcl;Aproximadamente el 80% de nuestros managers y l&iacute;deres han sido promovidos internamente! Por eso ofrecemos una amplia variedad de programas GRATUITOS de formaci&oacute;n y desarrollo de liderazgo, dise&ntilde;ados para ayudarte a construir la carrera que siempre has imaginado.<\/p>\\n<p><strong>Qu&eacute; har&aacute;s en este puesto<\/strong><\/p>\\n<p>Como Representante de Atenci&oacute;n al Cliente, vas a:<\/p>\\n<ul>\\n<li>Atender llamadas telef&oacute;nicas o chats de clientes que desean obtener informaci&oacute;n sobre sus p&oacute;lizas de seguro<\/li>\\n<li>Procesar solicitudes a trav&eacute;s del sistema de gesti&oacute;n de p&oacute;lizas del cliente y\/o redactar y enviar respuestas por carta o correo electr&oacute;nico (informaci&oacute;n, documentos contractuales, etc.)<\/li>\\n<li>Realizar la indexaci&oacute;n y el archivo electr&oacute;nico en herramientas de gesti&oacute;n documental<\/li>\\n<li>Gestionar solicitudes de modificaci&oacute;n de p&oacute;lizas, incluyendo la actualizaci&oacute;n de datos de pago<\/li>\\n<li>Tramitar siniestros y solicitudes de cancelaci&oacute;n<\/li>\\n<\/ul>\\n<p><strong>Tus cualificaciones<\/strong><\/p>\\n<p>Concentrix es una excelente opci&oacute;n para ti si:<\/p>\\n<ul>\\n<li>Tienes un nivel alto de Espa&ntilde;ol (C2) y eres fluido en Ingl&eacute;s (B2)<\/li>\\n<li>Tienes experiencia previa en atenci&oacute;n al cliente (valorado)<\/li>\\n<li>Tienes excelentes habilidades de comunicaci&oacute;n oral y escrita, con un enfoque formal y diplom&aacute;tico<\/li>\\n<li>Eres proactivo(a), aut&oacute;nomo(a) y un gran jugador de equipo<\/li>\\n<\/ul>\\n<p>Si sientes que no cumples con todos los requisitos, te animamos a postularte igualmente. Haremos todo lo posible por encontrar una oportunidad que encaje con tu perfil, ya sea en este u otro puesto.<\/p>\\n<p><strong>Qu&eacute; te ofrecemos<\/strong><\/p>\\n<p>En este puesto, ofrecemos beneficios que apoyan tu estilo de vida:<\/p>\\n<ul>\\n<li>Contrato a tiempo completo e indefinido (negociable seg&uacute;n tu experiencia y las necesidades del cliente)<\/li>\\n<li>Salario competitivo y bonus por desempe&ntilde;o<\/li>\\n<li>Ubicaci&oacute;n c&eacute;ntrica en Lisboa, Portugal<\/li>\\n<li>Oportunidades de bonus con el programa Refer a Friend<\/li>\\n<li>Formaci&oacute;n completa y remunerada sobre la empresa y el proyecto<\/li>\\n<li>Programas de desarrollo profesional<\/li>\\n<\/ul>\\n<p><strong>Vive tu mejor versi&oacute;n!<\/strong><\/p>\\n<p>Si todo esto te parece el siguiente paso ideal en tu carrera profesional, queremos conocerte. Post&uacute;late hoy y descubre por qu&eacute; m&aacute;s de 440.000 game-changers en todo el mundo eligen Concentrix como su &ldquo;empleador de referencia&rdquo;.<\/p>\\n<p><strong>Concentrix es una empresa que promueve la igualdad de oportunidades<\/strong><\/p>\\n<p>Estamos orgullosamente unidos como un solo equipo, una sola empresa, a nivel global. Estamos comprometidos con la igualdad de oportunidades de empleo para todos los candidatos y con un entorno laboral libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de selecci&oacute;n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones profesionales, sin tener en cuenta raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, etnia, estado familiar o parental, nacionalidad, discapacidad o cualquier otra clasificaci&oacute;n protegida por las leyes nacionales aplicables.<\/p>\\n<p><strong>Elegibilidad para trabajar<\/strong><\/p>\\n<p>De acuerdo con la legislaci&oacute;n portuguesa, solo se considerar&aacute;n candidatos que est&eacute;n legalmente autorizados para trabajar en Portugal.<\/p>\",\"ats_external_id\":\"3335430255\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-30T12:33:48.517+01:00\",\"created_at\":\"2026-04-16T11:10:25.751+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1820\",\"campaign_id\":\"289\",\"campaign_title\":\" Chubb \/ English \/ BM \/ Lisbon \",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (English-speaking) - Insurance Company\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Receive telephone calls or chats from clients wishing to obtain various types of information concerning their insurance policy<\/li>\\n<li>Depending on the case, the request will be processed via a transaction in our client policy administration system, and\/or by the writing and sending of replies to letters\/emails, information, contract documents, etc., to the insured.<\/li>\\n<li>Do indexation &amp; electronic archiving in our document management tool.<\/li>\\n<li>Manage policy change requests, updating payment details<\/li>\\n<li>Make claims and cancel requests<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of English (C2)&nbsp;<\/li>\\n<li>Have previous customer experience is a plus<\/li>\\n<li>Have excellent verbal and writing skills coupled with a formal and diplomatic stance<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Receive telephone calls or chats from clients wishing to obtain various types of information concerning their insurance policy<\/li>\\n<li>Depending on the case, the request will be processed via a transaction in our client policy administration system, and\/or by the writing and sending of replies to letters\/emails, information, contract documents, etc., to the insured.<\/li>\\n<li>Do indexation &amp; electronic archiving in our document management tool.<\/li>\\n<li>Manage policy change requests, updating payment details<\/li>\\n<li>Make claims and cancel requests<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Spanish (C2) and fluent in English (B2)<\/li>\\n<li>Have previous customer experience is a plus<\/li>\\n<li>Have excellent verbal and writing skills coupled with a formal and diplomatic stance<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"2449850846\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-30T16:38:23.318+01:00\",\"created_at\":\"2026-04-16T11:06:32.014+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1822\",\"campaign_id\":\"286\",\"campaign_title\":\"ByteDance GEC - RCS \/ Spanish \/ BM \/ Lisbon  \/ ad in spanish\",\"campaign_type\":\"job_application\",\"job_title\":\"Representante de Atenci\u00f3n al Cliente en Espa\u00f1ol \u2013 E-Commerce Global\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experimenta el poder de una carrera revolucionaria!\",\"long_description\":\"<p>Est&aacute;s buscando tu pr&oacute;ximo paso? Somos una empresa global, l&iacute;der en tecnolog&iacute;a y servicios que impulsa las marcas del futuro. Ayudamos a marcas reconocidas &mdash;las que utilizas cada d&iacute;a&mdash; a mejorar sus negocios mediante tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses. Y nos enorgullece ser reconocidos con premios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; y \\\"Best Company Culture,&rdquo; a&ntilde;o tras a&ntilde;o.<\/p>\\n<p>Si buscas crecer e inspirarte, como <strong>Representante de Atenci&oacute;n al Cliente en Lisboa, Portugal (On-Site)<\/strong>, pondr&aacute;s en pr&aacute;ctica tus habilidades apoyando diferentes &aacute;reas de redes sociales de nuestro cliente. Adem&aacute;s, ser&aacute;s una parte activa en garantizar el cumplimiento de las directrices del cliente, promoviendo y participando en la mejora continua de los servicios ofrecidos a todos los usuarios.<\/p>\\n<p><strong>Crecimiento profesional y desarrollo personal<\/strong><\/p>\\n<p>Te proporcionaremos toda la formaci&oacute;n, tecnolog&iacute;as de vanguardia y el apoyo continuo que necesitas para tener &eacute;xito. En Concentrix, existe un verdadero potencial de crecimiento personal y profesional. &iexcl;Aproximadamente el 80% de nuestros managers y l&iacute;deres han sido promovidos internamente! Por eso ofrecemos una amplia variedad de programas GRATUITOS de formaci&oacute;n y desarrollo de liderazgo, dise&ntilde;ados para ayudarte a construir la carrera que siempre has imaginado.<\/p>\\n<p><strong>Qu&eacute; har&aacute;s en este puesto<\/strong><\/p>\\n<p>Como Representante de Atenci&oacute;n al Cliente, vas a:<\/p>\\n<ul>\\n<li>Investigar y resolver incidencias reportadas por compradores, vendedores, clientes o creadores (por ejemplo, estado de pedidos y log&iacute;stica)<\/li>\\n<li>Revisar incidencias dentro de los plazos acordados y con altos est&aacute;ndares de calidad<\/li>\\n<li>Escalar incidencias al cliente de acuerdo con el MSA y las directrices de la base de conocimiento<\/li>\\n<li>Impulsar los niveles de satisfacci&oacute;n del cliente, asegurando la calidad del servicio a lo largo del ciclo de gesti&oacute;n de casos y proporcionando actualizaciones peri&oacute;dicas en los distintos puntos de contacto<\/li>\\n<li>Garantizar el cumplimiento de los niveles de servicio en todos los canales, alcanzando altos niveles de productividad y optimizando los tiempos de resoluci&oacute;n para el cliente final<\/li>\\n<\/ul>\\n<p><strong>Tus cualificaciones<\/strong><\/p>\\n<p>Concentrix es una excelente opci&oacute;n para ti si:<\/p>\\n<ul>\\n<li>Tienes un nivel fluido de Espa&ntilde;ol (C1), tanto oral como escrito<\/li>\\n<li>Tienes un buen nivel de Ingl&eacute;s (B2), tanto oral como escrito<\/li>\\n<li>Cuentas con estudios m&iacute;nimos de grado universitario o equivalente<\/li>\\n<li>Tienes un buen conocimiento del sector e-commerce<\/li>\\n<li>Tienes experiencia en call center (voz y no voz) y en el sector de servicios<\/li>\\n<li>Tienes disponibilidad para trabajar en turnos rotativos 24\/7<\/li>\\n<li>Tienes capacidad para trabajar en equipo, as&iacute; como de forma aut&oacute;noma<\/li>\\n<li>Est&aacute;s familiarizado(a) con el uso de redes sociales y tienes conocimientos b&aacute;sicos de publicidad digital<\/li>\\n<\/ul>\\n<p>Si sientes que no cumples con todos los requisitos, te animamos a postularte igualmente. Haremos todo lo posible por encontrar una oportunidad que encaje con tu perfil, ya sea en este u otro puesto.<\/p>\\n<p><strong>Qu&eacute; te ofrecemos<\/strong><\/p>\\n<p>En este puesto, ofrecemos beneficios que apoyan tu estilo de vida:<\/p>\\n<ul>\\n<li>Salario competitivo (fijo y bonificaciones adicionales)<\/li>\\n<li>Ubicaci&oacute;n c&eacute;ntrica en Lisboa, Portugal<\/li>\\n<li>Oportunidades de bonus con el programa Refer a Friend<\/li>\\n<li>Formaci&oacute;n completa y remunerada sobre la empresa y el proyecto<\/li>\\n<li>Programas de desarrollo profesional<\/li>\\n<\/ul>\\n<p><strong>Vive tu mejor versi&oacute;n!<\/strong><\/p>\\n<p>Si todo esto te parece el siguiente paso ideal en tu carrera profesional, queremos conocerte. Post&uacute;late hoy y descubre por qu&eacute; m&aacute;s de 440.000 game-changers en todo el mundo eligen Concentrix como su &ldquo;empleador de referencia&rdquo;.<\/p>\\n<p><strong>Concentrix es una empresa que promueve la igualdad de oportunidades<\/strong><\/p>\\n<p>Estamos orgullosamente unidos como un solo equipo, una sola empresa, a nivel global. Estamos comprometidos con la igualdad de oportunidades de empleo para todos los candidatos y con un entorno laboral libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de selecci&oacute;n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones profesionales, sin tener en cuenta raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, etnia, estado familiar o parental, nacionalidad, discapacidad o cualquier otra clasificaci&oacute;n protegida por las leyes nacionales aplicables.<\/p>\\n<p><strong>Elegibilidad para trabajar<\/strong><\/p>\\n<p>De acuerdo con la legislaci&oacute;n portuguesa, solo se considerar&aacute;n candidatos que est&eacute;n legalmente autorizados para trabajar en Portugal.<\/p>\",\"ats_external_id\":\"2292517315\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-11T09:24:26.990+01:00\",\"created_at\":\"2026-04-16T10:44:59.923+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1823\",\"campaign_id\":\"285\",\"campaign_title\":\"ByteDance GEC - RCS \/ Spanish \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Spanish-Speaking) \u2013 Global e-Commerce\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;<strong>Customer Service Representative<\/strong>, you will:<\/p>\\n<ul>\\n<li>Investigate and resolve issues that are reported by buyers\/sellers\/customers\/creators such as checking order and logistics status<\/li>\\n<li>Review the reported issues within agreed turnaround times and standards of quality<\/li>\\n<li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Spanish (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have minimum education qualification of college degree or an equivalent diploma<\/li>\\n<li>Have strong understanding of e-commerce<\/li>\\n<li>Have experience working with call center (voice and non-voice) and service industry<\/li>\\n<li>Are available for 24\/7 rotating shifts<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"346428920\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-11T10:39:56.843+01:00\",\"created_at\":\"2026-04-16T10:40:10.667+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1824\",\"campaign_id\":\"284\",\"campaign_title\":\"ByteDance GEC - MOD \/ Spanish \/ BM \/ Lisbon \/  ad in spanish\",\"campaign_type\":\"job_application\",\"job_title\":\"Moderador de Contenidos en Espa\u00f1ol \u2013 E-Commerce global\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experimenta el poder de una carrera revolucionaria!\",\"long_description\":\"<p>Est&aacute;s buscando tu pr&oacute;ximo paso? Somos una empresa global, l&iacute;der en tecnolog&iacute;a y servicios que impulsa las marcas del futuro. Ayudamos a marcas reconocidas &mdash;las que utilizas cada d&iacute;a&mdash; a mejorar sus negocios mediante tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses. Y nos enorgullece ser reconocidos con premios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; y \\\"Best Company Culture,&rdquo; a&ntilde;o tras a&ntilde;o.<\/p>\\n<p>Si buscas crecer e inspirarte, como <strong>Moderador de Contenidos <\/strong><strong>en Lisboa, Portugal (On-Site)<\/strong>, pondr&aacute;s en pr&aacute;ctica tus habilidades, apoyando diferentes &aacute;reas de redes sociales de nuestro cliente. Adem&aacute;s, ser&aacute;s una parte activa en garantizar el cumplimiento de las directrices del cliente, promoviendo y participando en la mejora continua de los servicios ofrecidos a todos los usuarios.<\/p>\\n<p><strong>Crecimiento profesional y desarrollo personal<\/strong><\/p>\\n<p>Te proporcionaremos toda la formaci&oacute;n, tecnolog&iacute;as de vanguardia y el apoyo continuo que necesitas para tener &eacute;xito. En Concentrix, existe un verdadero potencial de crecimiento personal y profesional. &iexcl;Aproximadamente el 80% de nuestros managers y l&iacute;deres han sido promovidos internamente! Por eso ofrecemos una amplia variedad de programas GRATUITOS de formaci&oacute;n y desarrollo de liderazgo, dise&ntilde;ados para ayudarte a construir la carrera que siempre has imaginado.<\/p>\\n<p><strong>Qu&eacute; har&aacute;s en este puesto<\/strong><\/p>\\n<p>Como Moderador de Contenidos, vas a:<\/p>\\n<ul>\\n<li>Revisar contenidos de acuerdo con los niveles de servicio (SLAs) y est&aacute;ndares de calidad establecidos<\/li>\\n<li>Analizar incidencias reportadas dentro de los plazos acordados y con altos est&aacute;ndares de calidad<\/li>\\n<li>Escalar incidencias al cliente de acuerdo con el MSA y las directrices definidas en la base de conocimiento<\/li>\\n<li>Monitorizar el comportamiento de los usuarios y garantizar el cumplimiento de las pol&iacute;ticas de la plataforma<\/li>\\n<li>Aplicar las guidelines de forma consistente en distintos escenarios de contenido<\/li>\\n<li>Gestionar contenidos sensibles de forma aut&oacute;noma, manteniendo los est&aacute;ndares de la plataforma<\/li>\\n<li>Mantener la confidencialidad y el profesionalismo en todas las interacciones<\/li>\\n<\/ul>\\n<p><strong>Tus cualificaciones<\/strong><\/p>\\n<p>Concentrix es una excelente opci&oacute;n para ti si:<\/p>\\n<ul>\\n<li>Tienes un nivel fluido de Espa&ntilde;ol (C1), tanto oral como escrito<\/li>\\n<li>Tienes un buen nivel de Ingl&eacute;s (B2), tanto oral como escrito<\/li>\\n<li>Cuentas con estudios m&iacute;nimos de grado universitario o equivalente<\/li>\\n<li>Tienes un buen conocimiento del sector e-commerce<\/li>\\n<li>Tienes experiencia en la industria de moderaci&oacute;n de contenidos<\/li>\\n<li>Tienes disponibilidad para trabajar en turnos rotativos 24\/7<\/li>\\n<li>Tienes habilidades s&oacute;lidas de moderaci&oacute;n y toma de decisiones, con conocimiento del mercado local<\/li>\\n<li>Est&aacute;s familiarizado(a) con el uso de redes sociales y tienes conocimientos b&aacute;sicos de publicidad digital<\/li>\\n<\/ul>\\n<p>Si sientes que no cumples con todos los requisitos, te animamos a postularte igualmente. Haremos todo lo posible por encontrar una oportunidad que encaje con tu perfil, ya sea en este u otro puesto.<\/p>\\n<p><strong>Qu&eacute; te ofrecemos<\/strong><\/p>\\n<p>En este puesto, ofrecemos beneficios que apoyan tu estilo de vida:<\/p>\\n<ul>\\n<li>Salario competitivo (fijo y bonificaciones adicionales)<\/li>\\n<li>Ubicaci&oacute;n c&eacute;ntrica en Lisboa, Portugal<\/li>\\n<li>Oportunidades de bonificaci&oacute;n con el programa Refer a Friend<\/li>\\n<li>Formaci&oacute;n completa y remunerada sobre la empresa y el proyecto<\/li>\\n<li>Programas de desarrollo profesional<\/li>\\n<\/ul>\\n<p><strong>Vive tu mejor versi&oacute;n!<\/strong><\/p>\\n<p>Si todo esto te parece el siguiente paso ideal en tu carrera profesional, queremos conocerte. Post&uacute;late hoy y descubre por qu&eacute; m&aacute;s de 440.000 game-changers en todo el mundo eligen Concentrix como su &ldquo;empleador de referencia&rdquo;.<\/p>\\n<p><strong>Concentrix es una empresa que promueve la igualdad de oportunidades<\/strong><\/p>\\n<p>Estamos orgullosamente unidos como un solo equipo, una sola empresa, a nivel global. Estamos comprometidos con la igualdad de oportunidades de empleo para todos los candidatos y con un entorno laboral libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de selecci&oacute;n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones profesionales, sin tener en cuenta raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, etnia, estado familiar o parental, nacionalidad, discapacidad o cualquier otra clasificaci&oacute;n protegida por las leyes nacionales aplicables.<\/p>\\n<p><strong>Elegibilidad para trabajar<\/strong><\/p>\\n<p>De acuerdo con la legislaci&oacute;n portuguesa, solo se considerar&aacute;n candidatos que est&eacute;n legalmente autorizados para trabajar en Portugal.<\/p>\",\"ats_external_id\":\"1621564945\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-30T16:15:15.919+01:00\",\"created_at\":\"2026-04-16T10:35:15.826+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1825\",\"campaign_id\":\"283\",\"campaign_title\":\" ByteDance GEC - MOD \/ Portuguese \/ BM \/ Lisbon \/ ad in portuguese\",\"campaign_type\":\"job_application\",\"job_title\":\"Moderador de Conte\u00fado em Portugu\u00eas Europeu -  E-Commerce Global\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experimenta o poder de uma carreira revolucion\u00e1ria!\",\"long_description\":\"<p>Est&aacute;s &agrave; procura do pr&oacute;ximo passo? Somos uma empresa global, l&iacute;der em tecnologia e servi&ccedil;os que impulsiona as marcas do futuro. Ajudamos marcas bem conhecidas &mdash; as que utilizas todos os dias &mdash; a melhorar os seus neg&oacute;cios atrav&eacute;s da tecnologia e de solu&ccedil;&otilde;es integradas, em mais de 70 pa&iacute;ses. E orgulhamo-nos de ser reconhecidos com pr&eacute;mios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; e \\\"Best Company Culture,&rdquo; ano ap&oacute;s ano.<\/p>\\n<p>Se procuras crescimento e inspira&ccedil;&atilde;o, enquanto <strong>Moderador de Conte&uacute;do em Lisboa, Portugal (On-Site)<\/strong>, vais aplicar as tuas compet&ecirc;ncias, apoiando diferentes &aacute;reas de redes sociais do nosso cliente. Ter&aacute;s tamb&eacute;m um papel ativo na garantia do cumprimento das diretrizes do cliente, promovendo e participando ativamente na melhoria cont&iacute;nua dos servi&ccedil;os prestados a todos os utilizadores.<\/p>\\n<p><strong>Crescimento profissional e pessoal<\/strong><\/p>\\n<p>Damos-te toda a forma&ccedil;&atilde;o, tecnologias de ponta e o apoio cont&iacute;nuo de que necessitas para teres sucesso. Na Concentrix, existe um verdadeiro potencial de crescimento pessoal e profissional. Cerca de 80% dos nossos gestores e l&iacute;deres foram promovidos internamente! &Eacute; por isso que oferecemos uma diversidade de programas GRATUITOS de Desenvolvimento e Lideran&ccedil;a, criados para te colocar no caminho certo para constru&iacute;res a carreira que sempre imaginaste.<\/p>\\n<p><strong>O que vais fazer nesta fun&ccedil;&atilde;o<\/strong><\/p>\\n<p>Enquanto Moderador de Conte&uacute;do, vais:<\/p>\\n<ul>\\n<li>Rever conte&uacute;dos de acordo com os n&iacute;veis de servi&ccedil;o (SLAs) e padr&otilde;es de qualidade definidos<\/li>\\n<li>Analisar conte&uacute;dos sinalizados dentro dos prazos acordados e com elevados padr&otilde;es de qualidade<\/li>\\n<li>Escalar situa&ccedil;&otilde;es para o cliente de acordo com o MSA e as diretrizes definidas na base de conhecimento<\/li>\\n<li>Monitorizar o comportamento dos utilizadores e garantir o cumprimento das pol&iacute;ticas da plataforma<\/li>\\n<li>Aplicar as guidelines de forma consistente em diferentes cen&aacute;rios de conte&uacute;do<\/li>\\n<li>Lidar com conte&uacute;dos sens&iacute;veis de forma aut&oacute;noma, assegurando os padr&otilde;es da plataforma<\/li>\\n<li>Manter confidencialidade e profissionalismo em todas as intera&ccedil;&otilde;es<\/li>\\n<\/ul>\\n<p><strong>As tuas qualifica&ccedil;&otilde;es<\/strong><\/p>\\n<p>A Concentrix &eacute; a escolha certa para ti se:<\/p>\\n<ul>\\n<li>Tens um n&iacute;vel fluente de Portugu&ecirc;s Europeu (C1), oral e escrito<\/li>\\n<li>Tens um bom n&iacute;vel de Ingl&ecirc;s (B2), oral e escrito<\/li>\\n<li>Tens forma&ccedil;&atilde;o m&iacute;nima ao n&iacute;vel de licenciatura ou equivalente<\/li>\\n<li>Tens uma boa compreens&atilde;o do setor de e-commerce<\/li>\\n<li>Tens experi&ecirc;ncia na &aacute;rea de modera&ccedil;&atilde;o de conte&uacute;dos<\/li>\\n<li>Tens disponibilidade para hor&aacute;rios rotativos 24\/7<\/li>\\n<li>Tens forte capacidade de an&aacute;lise e tomada de decis&atilde;o, com conhecimento do mercado local<\/li>\\n<li>Tens familiaridade com plataformas de redes sociais e conhecimentos b&aacute;sicos de publicidade digital<\/li>\\n<\/ul>\\n<p>Mesmo que n&atilde;o tenhas todas as qualifica&ccedil;&otilde;es para esta vaga, desafiamos-te a candidatares-te na mesma. Faremos o nosso melhor para encontrar uma oportunidade que corresponda ao teu perfil, seja esta ou outra fun&ccedil;&atilde;o.<\/p>\\n<p><strong>O que te oferecemos<\/strong><\/p>\\n<p>Nesta fun&ccedil;&atilde;o, oferecemos benef&iacute;cios que apoiam o teu estilo de vida &uacute;nico:<\/p>\\n<ul>\\n<li>Sal&aacute;rio competitivo (fixo e b&oacute;nus adicionais)<\/li>\\n<li>Localiza&ccedil;&atilde;o central em Lisboa, Portugal<\/li>\\n<li>Oportunidades de b&oacute;nus com o programa Refer a Friend<\/li>\\n<li>Forma&ccedil;&atilde;o completa e remunerada sobre a empresa e o projeto<\/li>\\n<li>Programas de desenvolvimento de carreira<\/li>\\n<\/ul>\\n<p><strong>Vive a tua melhor vers&atilde;o!<\/strong><\/p>\\n<p>Se tudo isto te parece o pr&oacute;ximo passo ideal na tua carreira, queremos saber mais sobre ti. Candidata-te hoje e descobre porque mais de 440 mil game-changers em todo o mundo escolhem a Concentrix como o seu &ldquo;empregador de refer&ecirc;ncia&rdquo;.<\/p>\\n<p><strong>Concentrix &eacute; uma empresa que promove a igualdade de oportunidades<\/strong><\/p>\\n<p>Estamos orgulhosamente unidos enquanto uma s&oacute; equipa, uma &uacute;nica empresa, a n&iacute;vel global. Estamos comprometidos com a igualdade de oportunidades de emprego para todos os candidatos e com um ambiente de trabalho livre de discrimina&ccedil;&atilde;o e ass&eacute;dio. Todas as nossas pr&aacute;ticas de recrutamento s&atilde;o baseadas nas necessidades de neg&oacute;cio, requisitos do trabalho e qualifica&ccedil;&otilde;es profissionais, sem considerar ra&ccedil;a, idade, identidade de g&eacute;nero, orienta&ccedil;&atilde;o sexual, religi&atilde;o, etnia, estado familiar ou parental, nacionalidade, defici&ecirc;ncia ou qualquer outra classifica&ccedil;&atilde;o protegida pelas leis nacionais aplic&aacute;veis.<\/p>\\n<p><strong>Elegibilidade para trabalhar<\/strong><\/p>\\n<p>De acordo com a legisla&ccedil;&atilde;o portuguesa, apenas ser&atilde;o considerados candidatos que estejam legalmente autorizados a trabalhar em Portugal.<\/p>\",\"ats_external_id\":\"4157680591\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-06T00:59:06.018+01:00\",\"created_at\":\"2026-04-16T10:33:00.890+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1826\",\"campaign_id\":\"282\",\"campaign_title\":\"ByteDance GEC - MOD \/ Portuguese \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (European Portuguese-Speaking) \u2013 Global e-Commerce\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;<strong>Content Moderator<\/strong>, you will:<\/p>\\n<ul>\\n<li>Review contents within agreed latency Service Levels and standards of quality<\/li>\\n<li>Review the reported issues within agreed turnaround times and standards of quality<\/li>\\n<li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li>\\n<li>Monitor user behaviour and enforce policies effectively<\/li>\\n<li>Apply guidelines consistently to diverse content scenarios<\/li>\\n<li>Handle sensitive issues independently while upholding platform standards<\/li>\\n<li>Maintain confidentiality and professionalism in all interactions<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in European Portuguese (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have minimum education qualification of college degree or an equivalent diploma<\/li>\\n<li>Have strong understanding of e-commerce<\/li>\\n<li>Have experience working with moderation service industry<\/li>\\n<li>Are available for 24\/7 rotating shifts<\/li>\\n<li>Have strong moderation skills and rational decision making with local market expertise<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. 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This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of contact center advisors including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. 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Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1721452\",\"location\":\"Tbilisi\",\"job_type\":\"full_time\",\"salary\":\"3500\",\"salary_type\":\"monthly\",\"salary_currency\":\"GEL\",\"updated_at\":\"2026-04-27T20:05:01.333+08:00\",\"created_at\":\"2026-04-15T22:05:44.914+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzI2Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GEO-Tbilisi---Vake-Plaza-7th--8th-Flrs-72a-Ilia-Chavchavadze-Avenue-7th--8th-Flrs\/Team-Leader---German-Language---Tech-and-Sales_R1721452\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"8bd14ce21ac9011792d570c2c5020965\",\"descriptor\":\"Concentrix Services (Georgia) LLC\",\"reference_id\":\"CGG01\",\"organization_reference_id\":\"CGG01\"},\"location\":{\"city\":\"Tbilisi\",\"state\":null,\"country\":{\"wid\":\"db69c550446c11de98360015c5e6daf6\",\"iso2\":\"GE\",\"iso3\":\"GEO\",\"descriptor\":\"Georgia\",\"iso_numeric\":\"268\"},\"postal_code\":\"0179\",\"primary_location\":{\"id\":\"GG-TBI-VAKEP-01\",\"wid\":\"132096ac83e31023a7cfca6feb580000\",\"descriptor\":\"GEO Tbilisi - 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This position assists in the output of assessing quality standards, provide insight to customers to contribute to program performance improvements.\",\"long_description\":\"<p>Monitors, evaluates and \/ or audits a sampling of inbound and\/or outbound calls and other contact methods including chat and email.<br \/><br \/>Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit partners)<br \/><br \/>Participate in calibration sessions\/call listening sessions with Quality staff, Delivery, and clients to ensure scoring consistency and best practices<br \/><br \/>Participate in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes<br \/><br \/>Maintain strong program knowledge base; basic understanding of client products, services and\/or program strategies<br \/><br \/>Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners); complete phone time to keep current on programs (as applicable)<br \/><br \/>Contribute to maintaining forms and legends documents<br \/><br \/>Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals<\/p><p><\/p><p>Coach advisors according to call listening findings<\/p><p><\/p><div><div><b>Additional Job Description<\/b><\/div><\/div><div><div><div><div><div><div><div><div><div><ul><li><p>Proven experience in Quality methodologies, and soft skills (communication skills, critical thinking, etc.)\u00a0\u00a0\u00a0will be a benefit\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><\/li><li><p>Strong communication skills, both written and verbal\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><\/li><li><p>Proficient in\u00a0 Microsoft Office\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0<\/p><\/li><li><p>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable<\/p><\/li><li><p>Self-starter, sense of urgency, and works well under pressure\u00a0\u00a0\u00a0\u00a0<\/p><\/li><li><p>Affinity\u00a0with technology<\/p><\/li><li><p>Strong attention to detail\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><\/li><li><p>Sense of professionalism and ability to develop good relationships\u00a0<\/p><\/li><li><p>German C1, English B2<\/p><\/li><li><p>Location - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>JOB SUMMARY<\/b><\/p><p>The Cloud &amp; AI Infrastructure \/ Endpoint Cloud Solution Architect (CSA) is a senior technical role responsible for delivering end to end Azure infrastructure, identity, monitoring, resiliency, and cloud endpoint solutions. This role spans identity (Microsoft Entra ID), resiliency and protection (Azure Backup), hybrid infrastructure (Azure Local \/ Azure Stack HCI), observability (Azure Monitor), and cloud desktops (Azure Virtual Desktop and Windows 365).<\/p><p><br \/>The CSA operates within Microsoft Global Delivery \/ CSU, delivering proactive, outcome-based engagements and supporting customer success through architectural guidance, design validation, deployment readiness, and operational excellence.<br \/>This role is designed to reflect multi skill CSA profiles supported by ESXP \/ OneProfile and Unified Skills Experience, where a CSA can hold multiple Azure and Endpoint skills in a single profile.<\/p><p><\/p><p><b>Responsibilities <\/b><\/p><p><\/p><p><b>Azure Identity &amp; Access<\/b><br \/>\u2022\u2002\u2002\u2002\u2002\u2002Design and validate Microsoft Entra ID architectures including identity lifecycle, access governance, hybrid identity, and secure access patterns.<br \/>\u2022\u2002\u2002\u2002\u2002\u2002Guide customers on identity integration with Azure Virtual Desktop, Windows 365, and Azure workloads.<br \/>\u2022\u2002\u2002\u2002\u2002\u2002Ensure identity designs align with Zero Trust and Microsoft best practices.<\/p><p><br \/><b>Azure Infrastructure Resiliency &amp; Protection<\/b><br \/>\u2022\u2002\u2002\u2002\u2002\u2002Architect and deliver Azure Backup solutions for IaaS, hybrid, and Azure Local environments.<br \/>\u2022\u2002\u2002\u2002\u2002\u2002Design backup, restore, and disaster recovery strategies aligned with customer RPO\/RTO requirements.<br \/>\u2022\u2002\u2002\u2002\u2002\u2002Provide resiliency guidance for mission critical workloads.<\/p><p><br \/><b>Hybrid Infrastructure (Azure Local \/ Azure Stack HCI)<\/b><br \/>\u2022\u2002\u2002\u2002\u2002\u2002Design, validate, and support Azure Local (Azure Stack HCI) deployments and integrations with Azure services.<br \/>\u2022\u2002\u2002\u2002\u2002\u2002Guide customers on hybrid management, lifecycle operations, and modernization paths.<br \/>\u2022\u2002\u2002\u2002\u2002\u2002Align hybrid infrastructure designs with Azure governance and monitoring standards.<\/p><p><br \/><b>Observability &amp; Operations<\/b><br \/>\u2022\u2002\u2002\u2002\u2002\u2002Design and implement Azure Monitor solutions including Log Analytics, alerts, diagnostics, and operational insights.<br \/>\u2022\u2002\u2002\u2002\u2002\u2002Enable customers to achieve operational visibility, performance monitoring, and proactive issue detection.<br \/>\u2022\u2002\u2002\u2002\u2002\u2002Align monitoring strategies across Azure, hybrid, and endpoint workloads.<\/p><p><br \/><b>Cloud Desktops &amp; Endpoint Virtualization<\/b><br \/>\u2022\u2002\u2002\u2002\u2002\u2002Architect and deliver Azure Virtual Desktop (AVD) and Windows 365 (W365) solutions.<br \/>\u2022\u2002\u2002\u2002\u2002\u2002Guide customers on image management, identity integration, security, networking, and user experience optimization.<br \/>\u2022\u2002\u2002\u2002\u2002\u2002Support enterprise adoption of cloud desktops as part of modern workplace and endpoint strategies.<\/p><p><br \/><b>Delivery &amp; Engagement<\/b><br \/>\u2022\u2002\u2002\u2002\u2002\u2002Deliver Value Based Deliverables (VBDs), technical workshops, design reviews, and deployment assistance.<br \/>\u2022\u2002\u2002\u2002\u2002\u2002Act as a trusted advisor, translating business requirements into secure, scalable architectures.<br \/>\u2022\u2002\u2002\u2002\u2002\u2002Ensure accurate labor logging, profile completeness, and skills reviews in ESXP \/ OneProfile.<\/p><p><\/p><p><b>Qualifications <\/b><\/p><p><\/p><p><b>Required Technical Skills<\/b><br \/>The CSA is expected to hold and maintain multiple skills concurrently, as supported by the Unified Skills Experience:<br \/>\u2022\u2002\u2002\u2002\u2002\u2002Microsoft Entra ID (Identity &amp; Access Management)<br \/>\u2022\u2002\u2002\u2002\u2002\u2002Azure Backup<br \/>\u2022\u2002\u2002\u2002\u2002\u2002Azure Local \/ Azure Stack HCI<br \/>\u2022\u2002\u2002\u2002\u2002\u2002Azure Monitor<br \/>\u2022\u2002\u2002\u2002\u2002\u2002Azure Virtual Desktop (AVD)<br \/>\u2022\u2002\u2002\u2002\u2002\u2002Windows 365 (W365)<\/p><p><br \/>Multiple skills in a single CSA profile are explicitly supported and encouraged within CSA Global Delivery and ESXP skill taxonomy.<\/p><p><br \/><b>Accreditations &amp; Readiness<\/b><br \/>\u2022\u2002\u2002\u2002\u2002\u2002Required or in progress CSA accreditations aligned to the above skills<br \/>\u2022\u2002\u2002\u2002\u2002\u2002Ability to maintain skills and accreditations in accordance with dispatch and staffing standards<br \/>\u2022\u2002\u2002\u2002\u2002\u2002Regular review and submission of skills every 90 days as per CSA tooling guidance<\/p><p><br \/><b>Professional Capabilities<\/b><br \/>\u2022\u2002\u2002\u2002\u2002\u2002Strong architectural thinking across identity, infrastructure, 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Somos una empresa global, l&iacute;der en tecnolog&iacute;a y servicios que impulsa las marcas del futuro. Ayudamos a marcas reconocidas &mdash;las que utilizas cada d&iacute;a&mdash; a mejorar sus negocios mediante tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses. Y nos enorgullece ser reconocidos con premios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; y \\\"Best Company Culture,&rdquo; a&ntilde;o tras a&ntilde;o.<\/p>\\n<p>Si buscas crecer e inspirarte, como <strong>Representante de Atenci&oacute;n al Cliente en Lisboa, Portugal (On-Site)<\/strong>, pondr&aacute;s en pr&aacute;ctica tus habilidades apoyando diferentes &aacute;reas financieras de nuestro cliente. Adem&aacute;s, ser&aacute;s una parte activa en garantizar el cumplimiento de las directrices del cliente, promoviendo y participando en la mejora continua de los servicios ofrecidos a todos los usuarios.<\/p>\\n<p><strong>Crecimiento profesional y desarrollo personal<\/strong><\/p>\\n<p>Te proporcionaremos toda la formaci&oacute;n, tecnolog&iacute;as de vanguardia y el apoyo continuo que necesitas para tener &eacute;xito. En Concentrix, existe un verdadero potencial de crecimiento personal y profesional. &iexcl;Aproximadamente el 80% de nuestros managers y l&iacute;deres han sido promovidos internamente! Por eso ofrecemos una amplia variedad de programas GRATUITOS de formaci&oacute;n y desarrollo de liderazgo, dise&ntilde;ados para ayudarte a construir la carrera que siempre has imaginado.<\/p>\\n<p><strong>Qu&eacute; har&aacute;s en este puesto<\/strong><\/p>\\n<p>Como Representante de Atenci&oacute;n al Cliente, vas a:<\/p>\\n<ul>\\n<li>Proporcionar asistencia a trav&eacute;s de tel&eacute;fono, correo electr&oacute;nico, chat o redes sociales<\/li>\\n<li>Responder a preguntas sobre funcionalidades, caracter&iacute;sticas y configuraci&oacute;n de cuentas<\/li>\\n<li>Ayudar a los clientes a resolver problemas t&eacute;cnicos relacionados con aplicaciones, como errores de inicio de sesi&oacute;n o retrasos en pagos<\/li>\\n<li>Guiar a los usuarios en el proceso de creaci&oacute;n de cuentas o verificaci&oacute;n de identidad<\/li>\\n<li>Construir y mantener una experiencia positiva para el cliente, actuando con empat&iacute;a y profesionalismo<\/li>\\n<li>Escalar incidencias complejas o no resueltas a niveles superiores de soporte o equipos t&eacute;cnicos<\/li>\\n<\/ul>\\n<p><strong>Tus cualificaciones<\/strong><\/p>\\n<p>Concentrix es una excelente opci&oacute;n para ti si:<\/p>\\n<ul>\\n<li>Tienes un nivel alto de Espa&ntilde;ol (oral y escrito) y eres fluido en Ingl&eacute;s (C1)<\/li>\\n<li>Tienes fuertes habilidades anal&iacute;ticas y de resoluci&oacute;n de problemas<\/li>\\n<li>Est&aacute;s familiarizado(a) con aplicaciones m&oacute;viles, pagos digitales y plataformas online<\/li>\\n<li>Tienes la capacidad de comprender plenamente las necesidades del cliente y ofrecer soluciones adecuadas<\/li>\\n<li>Experiencia previa en atenci&oacute;n al cliente, soporte o call center es valorada<\/li>\\n<\/ul>\\n<p>Si sientes que no cumples con todos los requisitos, te animamos a postularte igualmente. 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Post&uacute;late hoy y descubre por qu&eacute; m&aacute;s de 440.000 game-changers en todo el mundo eligen Concentrix como su &ldquo;empleador de referencia&rdquo;.<\/p>\\n<p><strong>Concentrix es una empresa que promueve la igualdad de oportunidades<\/strong><\/p>\\n<p>Estamos orgullosamente unidos como un solo equipo, una sola empresa, a nivel global. Estamos comprometidos con la igualdad de oportunidades de empleo para todos los candidatos y con un entorno laboral libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de selecci&oacute;n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones profesionales, sin tener en cuenta raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, etnia, estado familiar o parental, nacionalidad, discapacidad o cualquier otra clasificaci&oacute;n protegida por las leyes nacionales aplicables.<\/p>\\n<p><strong>Elegibilidad para trabajar<\/strong><\/p>\\n<p>De acuerdo con la legislaci&oacute;n portuguesa, solo se considerar&aacute;n candidatos que est&eacute;n legalmente autorizados para trabajar en Portugal.<\/p>\",\"ats_external_id\":\"1873614309\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-30T15:40:00.442+01:00\",\"created_at\":\"2026-04-15T17:31:41.843+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"472\",\"campaign_id\":\"4685\",\"campaign_title\":\"GTM -  HRO - Saha Dan\u0131\u015fman\u0131\",\"campaign_type\":\"job_application\",\"job_title\":\"Saha Dan\u0131\u015fman\u0131\",\"street\":null,\"address\":null,\"city\":\"Istanbul\",\"state\":\"Istanbul\",\"postal_code\":null,\"region\":\"Istanbul\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>Concentrix Hakk\u0131nda,<\/strong><\/p>\\n<p>Sekt&ouml;r&uuml;n&uuml;n lider markalar\u0131ndan Concentrix, bug&uuml;n&uuml;n dijital d&uuml;nyas\u0131nda insan odakl\u0131 m&uuml;\u015fteri deneyimleri tasarl\u0131yor ve y&ouml;netiyor. 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This position provides customer service support and resolution of routine problems and questions regarding client products and\/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)\",\"long_description\":\"<h2><\/h2><p><b>A NEW CAREER POWERED BY YOU<\/b><\/p><p><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201c<b>World\u2019s Best Workplaces<\/b>,\u201d \u201c<b>Best Company Culture<\/b>,\u201d and \u201c<b>Best Companies for Career Growth<\/b>\u201d awards every year? Then a Customer Service Representative position at Concentrix is just the right place for you!<\/p><p><\/p><p>As a Customer Service Representative, you\u2019ll join an organically diverse team from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p><p><\/p><p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/b><br \/>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>WHAT YOU WILL DO IN THIS ROLE\u00a0 <\/b><\/p><p><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li><p>Provide inbound customer support.<\/p><\/li><li><p>Help customers resolve technical issues.<\/p><\/li><li><p>Assist in correcting billing concerns.<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<\/p><\/li><\/ul><p><b>YOUR QUALIFICATIONS<\/b><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p><ul><li><p>Minimum 6 Months of Customer Service experience<\/p><\/li><li><p>Empathy<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Bilingual not required, but encouraged to apply.<\/p><\/li><li><p>Must reside in the United States or have a valid U.S. address for residence<\/p><\/li><\/ul><p><b>WHAT\u2019S IN IT FOR YOU<\/b><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary range for this position is $15- $16\/hr., plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/p><\/li><li><p>DailyPay enrollment option to access pay &#34;early,&#34; when you want it<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ&#43; Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey\u00a0<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><\/ul><p><\/p><p><b>REIMAGINE THE BEST VERSION OF YOU!\u00a0 <\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1723058\",\"location\":\"Laredo, 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities&nbsp;<\/h2>\\n<p>&bull; Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Maintain basic knowledge of client products and\/or services<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Prepare complete and accurate work including appropriately notating accounts as required<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Offer additional products and\/or services<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Track, document and retrieve information in call tracking database<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<h2>Candidate Profile&nbsp;<\/h2>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Courteous with strong customer service orientation<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to effectively communicate, both written and verbally<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Dependable with strong attention to detail<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Tolerance for repetitive work in a fast-paced, high production work environment<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to work as a team member, as well as independently<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to rotate shifts, as needed<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Based on location and\/or program, additional experience\/skills may be required<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>*Job requirements may vary by country and will not contravene any local laws<\/p>\\n<p>&nbsp;<\/p>\\n<h2>Career Framework Role&nbsp;<\/h2>\\n<p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.&nbsp; Works with close supervision and clearly defined procedures.&nbsp; Starting to demonstrate familiarity with client terminology, operating standards and procedures.&nbsp; Starter without sustained metric performance levels.<\/p>\\n<p>&nbsp;<\/p>\\n<h2>&nbsp;<\/h2>\\n<p>&nbsp;<\/p>\\n<h2><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/h2>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"3521763736\",\"location\":\"Tunis, Tunisie\",\"job_type\":\"full_time\",\"salary\":\"1000\",\"salary_type\":\"monthly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-08T01:59:08.649+02:00\",\"created_at\":\"2026-04-15T09:39:00.041+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Ng?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1040\",\"campaign_id\":\"17177\",\"campaign_title\":\"Specialist, Partner Success R1721367\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Partner Success - Bilingual\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Partner Specialist is responsible for effectively enabling the sales process for a client\u2019s products and services for an assigned territory\/client. Responsibilities are focused on managing relationships with important channel partners, as well as supporting a team to drive sales through channel \\npartners.\",\"long_description\":\"<p><b>Responsibilities<\/b><\/p><ul><li>Improve customer retention and revenue growth for an established customer base while providing accurate weekly\/monthly\/quarterly sales forecasts<\/li><li>Achieve defined metrics by promoting the sale of products and services to a portfolio of strategic channel engagement partners<\/li><li>Conduct monthly\/quarterly consultative reviews and health checks analyzing our needs<\/li><li>Create talk tracks specifically related to customer health and use predictive data to identify &#39;at-risk&#39; customers<\/li><li>Maintain overall health of channel, ensuring high satisfaction levels, with constant evaluation of channel experience and use feedback to make improvements.<\/li><li>Manage all channel escalations and coordinate delivery of prompt and successful resolution, while maintaining communication to client and our teams<\/li><li>Guide calls with channel partner to share best practices, promote channel programs and strategic growth opportunities to expand business<\/li><li>Create and deliver training to the sales team, sharing important insights and promoting the unique value and benefits of products<\/li><li>Manage high volume of customer contacts through phone and email each day<\/li><li>Work with cross-functional teams and management to improve sales processes and achieve a positive customer experience<\/li><li>Maintain a high level of CRM hygiene to ensure all relevant data is captured<\/li><li>May potentially attend vendor events<\/li><\/ul><p><\/p><p><b>Candidate profile<\/b><\/p><ul><li>3&#43; years of prior experience working in a customer service or sales capacity<\/li><li>Experience of high-volume calling<\/li><li>A passion for customer experience<\/li><li>Willingness to learn new technology and data<\/li><li>Problem-solving skills with demonstrated ability to articulate the value and business process to a customer<\/li><li>Experience coaching others or training delivery<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience using email, phone and video tools<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Maintain overall ownership and to function as single contact for Top Channel Partners<\/li><\/ul><p><\/p><p><b>Internal Career Path Policies<\/b><\/p><ul><li><b>The game-changers must have the approval of his or her immediate supervisor to apply for the call.<\/b><\/li><li><b>Required tenure: 6 months.<\/b><\/li><li><b>Required performance: <\/b>KPIs or goals on target for the business unit to which they belong in the last <b>3-month period (not average).<\/b><\/li><li><b>Must not have active disciplinary actions.<\/b><\/li><li><b>The game-changer may participate in only one process at a time.<\/b><\/li><li><b>Comply with the learning paths of the Corporate University.<\/b><\/li><li><b>Must remain at least 6 months in the position to which he\/she was recently promoted, <\/b>to be able to apply for another call.<\/li><li>If you were evaluated by the PC psychologist for a vacancy and you were not selected, <b>you must wait at least 2 months to reapply for that same position from which you did not pass<\/b><\/li><li><b>The process is performed and\/or outside working hours, <\/b>which means that the game-changer should be available in his free time in case we require it.<\/li><li>Any other guidelines that may arise in the Career Path process due to the legislation of each location or client&#39;s guidelines will be recorded within the current procedure and platform.<\/li><\/ul>\",\"ats_external_id\":\"R1721367\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"4943136\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-04-16T06:07:49.035+08:00\",\"created_at\":\"2026-04-15T08:07:30.953+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzE3Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Partner-Success---Bilingual_R1721367\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B 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Drive\",\"city\":\"Nashville\",\"state\":\"Tennessee\",\"postal_code\":\"37228\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"The Sales Development Representative engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)\",\"long_description\":\"<div><div><div><p><b><span>A NEW CAREER POWERED BY YOU<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive<span>\u00a0<\/span><\/span><span>culture<\/span><span><span>\u00a0<\/span>and a genuine sense of belonging? Would you like to join a company that earns \u201c<\/span><\/span><b><span>World\u2019s Best Workplaces<\/span><\/b><span><span>,\u201d \u201c<\/span><\/span><b><span>Best Company Culture<\/span><\/b><span><span>,\u201d and \u201c<\/span><\/span><b><span>Best Companies for Career Growth<\/span><\/b><span><span>\u201d awards every year? Then a Sales Representative position at Concentrix is just the right place for you!<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As a Sales Development Representative,<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>join an organically diverse team from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgamechangers.\u201d Together, we help the world\u2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth,<span>\u00a0<\/span><\/span><span>we\u2019re<\/span><span><span>\u00a0<\/span>looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><br \/><span><span>This is<span>\u00a0<\/span><\/span><span>a great opportunity<\/span><span><span>\u00a0<\/span>to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time.<span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>give you all the training,<span>\u00a0<\/span><\/span><span>technologies<\/span><span>, and continuing support<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within!<span>\u00a0<\/span><\/span><span>That\u2019s<\/span><span><span>\u00a0<\/span>why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career<span>\u00a0<\/span><\/span><span>you\u2019ve<\/span><span><span>\u00a0<\/span>always envisioned.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>WHAT YOU WILL DO IN THIS ROLE\u202f\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As a Sales Development Representative, you will:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Manage a personal pipeline of prospects from<span>\u00a0<\/span><\/span><span>initial<\/span><span><span>\u00a0<\/span>outreach through qualification.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Execute outbound prospecting strategies using phone, email, social media, and events.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Respond<\/span><span><span>\u00a0<\/span>to inbound leads with urgency, conducting deeper qualification conversations.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Research accounts to understand key stakeholders, challenges, and buying signals.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Collaborate with account executives to develop account-specific entry strategies.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Schedule and<span>\u00a0<\/span><\/span><span>participate<\/span><span><span>\u00a0<\/span>in<span>\u00a0<\/span><\/span><span>prospect<\/span><span><span>\u00a0<\/span>meetings or demos, ensuring smooth handoffs. Track activity, conversion rates, and pipeline health in the CRM.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Use AI-powered tools and market data to prioritize outreach and craft personalized messaging.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Achieve and exceed monthly and quarterly pipeline generation targets. Provide feedback<span>\u00a0<\/span><\/span><span>to<\/span><span><span>\u00a0<\/span>marketing on lead quality and campaign performance.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><p><b><span>YOUR QUALIFICATIONS<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Sales Development Representative role include:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Ability to commute to and work in our Nashville, TN office<span>\u00a0<\/span><\/span><\/span><i><span>a<\/span><span>t<\/span><span><span>\u00a0<\/span>least 3 days<\/span><span><span>\u00a0<\/span>or more<\/span><span><span>\u00a0<\/span>per week.<\/span><\/i><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>A bachelor\u2019s degree<span>\u00a0<\/span><\/span><span>is preferred<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>(2&#43; years) experience in sales development, lead generation, or inside sales.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Track record<\/span><span><span>\u00a0<\/span>of consistently achieving or surpassing lead-to-opportunity conversion targets.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Familiarity with account-based marketing (ABM) strategies.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>Representatives.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>You Have:<span>\u00a0<\/span><\/span><span>Strong communication<\/span><span><span>\u00a0<\/span>and discovery skills, with experience engaging prospects across multiple channels.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Proven success in meeting or exceeding prospecting or pipeline generation targets. Ability to research accounts, uncover prospect needs, and tailor messaging accordingly.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>A growing<span>\u00a0<\/span><\/span><span>proficiency<\/span><span><span>\u00a0<\/span>in applying AI and analytics to refine prospecting, improve conversion, and manage pipeline health.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience working with CRM tools (Salesforce.com preferred) and sales engagement platforms.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong organizational and time management skills to balance prospecting volume with quality.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to collaborate effectively with account executives and marketing teams<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Must<span>\u00a0<\/span><\/span><span>reside<\/span><span><span>\u00a0<\/span>in the United States and have a valid U.S. address for residence<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Deliver expert customer experiences\u2026with a smile.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Competencies for Success:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Accountability (Proficient): Own your pipeline and deliver on targets consistently.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Effective Communication (Proficient): Craft persuasive outreach and<span>\u00a0<\/span><\/span><span>discovery<\/span><span><span>\u00a0<\/span>conversations.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><ul><li><p><span><span>Customer Focus (Competent): Align<span>\u00a0<\/span><\/span><span>qualification<\/span><span><span>\u00a0<\/span>with<span>\u00a0<\/span><\/span><span>prospect<\/span><span><span>\u00a0<\/span>needs and<span>\u00a0<\/span><\/span><span>sales objectives<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Collaboration (Proficient): Partner effectively with account executives to drive conversion.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Resilience, Curiosity &amp; Adaptability (Proficient): Adjust outreach strategies to improve outcomes.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Diagnostic Information Gathering (Competent): Conduct deeper<span>\u00a0<\/span><\/span><span>discovery<\/span><span><span>\u00a0<\/span>to uncover buying signals.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Time Management (Proficient): Balance multiple outreach campaigns with consistent quality.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Technology &amp; Data Fluency (Competent): Leverage CRM, AI, and engagement tools to drive<span>\u00a0<\/span><\/span><span>efficiency<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Commercial Awareness (Competent): Understand industry trends and competitive dynamics to position<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>outreach effectively<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>WHAT\u2019S IN IT FOR YOU<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d<span>\u00a0<\/span><\/span><span>That\u2019s<\/span><span><span>\u00a0<\/span>why we significantly invest in our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span>, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And<span>\u00a0<\/span><\/span><span>we\u2019ll<\/span><span><span>\u00a0<\/span>invest in YOU to aid in your career path and in your personal development. In this role,<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>also be provided with:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>The base salary range for this position is $18.13-$20.03\/<\/span><span>hr<\/span><span><span>\u00a0<\/span>(pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee<span>\u00a0<\/span><\/span><span>assistance<\/span><span><span>\u00a0<\/span>program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>DailyPay<\/span><span><span>\u00a0<\/span>enrollment option to access pay &#34;early,&#34; when you want it<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ&#43; Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech,<span>\u00a0<\/span><\/span><span>OneEarth<\/span><span><span>\u00a0<\/span>Champions, and more<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Health and wellness programs with trained partners to help promote a healthy you<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Mentorship programs that support your rewarding career journey\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>A modern,<span>\u00a0<\/span><\/span><span>state-of-the-art<\/span><span><span>\u00a0<\/span>office setting with advanced technologies and<span>\u00a0<\/span><\/span><span>a great team<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up<span>\u00a0<\/span><\/span><span>Day, #<\/span><span>MyOneEarthPromise, and more<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><\/div><div><div><p><b><span>REIMAGINE THE BEST VERSION OF YOU!\u202f\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>JOB AVAILABILITY<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>This position is for an existing, immediate vacancy. We are currently<span>\u00a0<\/span><\/span><span>seeking<\/span><span><span>\u00a0<\/span>to fill this role with an individual who can start as soon as possible.\u202f <\/span><\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>ACKNOWLEDGEMENTS:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Physical and Mental Requirements<\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><b><span>\u202f<\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><span><span>The employee<span>\u00a0<\/span><\/span><span>is regularly required to<\/span><span><span>\u00a0<\/span><\/span><span>operate<\/span><span><span>\u00a0<\/span>a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is<span>\u00a0<\/span><\/span><span>generally sedentary<\/span><span><span>\u00a0<\/span>in nature.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Equal Employment Opportunity<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>For more information<span>\u00a0<\/span><\/span><span>regarding<\/span><span><span>\u00a0<\/span>your EEO rights as an applicant, please visit the following websites:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\"><u><span>English<\/span><\/u><\/a><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\"><u><span>Spanish<\/span><\/u><\/a><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Accommodation<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u202fIf you require reasonable accommodation to<span>\u00a0<\/span><\/span><span>participate<\/span><span><span>\u00a0<\/span>in any stage of the application or interview process, please let us know. Requests may be made by contacting<span>\u00a0<\/span><\/span><\/span><a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\"><u><span>app.acco&#64;concentrix.com<\/span><\/u><\/a><span><span>.\u202f All information will be treated confidentially and used solely to<span>\u00a0<\/span><\/span><span>facilitate<\/span><span><span>\u00a0<\/span>your participation in the recruitment process.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Artificial Intelligence<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As part of our recruitment process, we may use artificial intelligence (AI) tools to<span>\u00a0<\/span><\/span><span>assist<\/span><span><span>\u00a0<\/span>in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials<span>\u00a0<\/span><\/span><span>submitted<\/span><span><span>\u00a0<\/span>to help us<span>\u00a0<\/span><\/span><span>identify<\/span><span><span>\u00a0<\/span>the best candidates for the role.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Work Authorization<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In accordance with<\/span><span><span>\u00a0<\/span>federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must<span>\u00a0<\/span><\/span><span>reside<\/span><span><span>\u00a0<\/span>in the United States or have a valid U.S. address for residence. \u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE.\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><\/div>\",\"ats_external_id\":\"R1722653\",\"location\":\"Nashville, USA\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-07T04:04:53.886+08:00\",\"created_at\":\"2026-04-15T04:05:44.423+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzE3Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Nashville---621-Mainstream-Drive\/Sales-Development-Representative_R1722653\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Nashville\",\"state\":\"Tennessee\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"37228\",\"primary_location\":{\"id\":\"US-NAS-MAINS-01\",\"wid\":\"df63f3e728de1001f2573cba7eb20000\",\"descriptor\":\"USA Nashville - 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RMZ 1st Floor (Sublease to CIND)\",\"address\":\"IND Pune - RMZ 1st Floor (Sublease to CIND)\",\"city\":\"Pune\",\"state\":\"Mah\u0101r\u0101shtra\",\"postal_code\":\"411004\",\"region\":null,\"country\":\"India\",\"short_description\":\"\u2022 Drive ongoing efforts to achieve a proactive IT operation. \u2022 Deploy, upgrade, or migrate a specific Microsoft technology following proven best practices. \u2022 Uncover the root cause of IT issues. \u2022 Build new skills to improve IT services and support.\\n You will be responsible for customer satisfaction, deployment, adoption, and support of Windows Server \/ Client initiatives. Assist customers in building, deploying, operating, and optimizing complex enterprise environments. This job has proven to be a career accelerator for hundreds of engineers over the years. You will be a trusted advisor, a specialist the room is looking to for guidance, education and adherence for best practices, risk mitigation etc.\",\"long_description\":\"<p><b>Roles and Responsibilities and day to day activities:<\/b><\/p><p><\/p><ul><li>Expert of the Windows servers 2012 R2, 2016, 2019 and 2022.<\/li><li>Good knowledge of Active Directory . Experience with Active Directory and group policies, multi-forest multidomain environment knowledge<\/li><li>Expert in VMware technology<\/li><li>Maintenance and deployment of the MS Windows OS ( Physical \/ virtual)<\/li><li>Responsible for daily operations of Windows based servers running in a mixed physical and virtual (VMware ESX) environment.<\/li><li>Manage high availability of servers and services.<\/li><li>Design, rollout and maintain Active directory Forest and Domain along with Domain Trust relationships, replication, and rollout.<\/li><li>Experience with WSUS servers and clustered filesystems<\/li><li>Knowledge of Power Shell scripting<\/li><li>Support of file and print services, RADIUS, DNS and DHCP, Domain Controller replication, and organizational unit management. - Capable of using writing scripts in either MS PowerShell or VBScript<\/li><li>Installation\/Upgrade and maintenance of Windows Operating system<\/li><li>Knowledge in Azure AD<\/li><li>Installation and configuration of IIS 6, II7<\/li><li>Co-coordinating with Hardware vendor for regular maintenance of server hardware and resolving hardware issues.<\/li><li>Windows Security Patch and Antivirus installation.<\/li><li>Responsible for setup, configuration, and troubleshooting of complex Windows environments (e.g., clustering, high availability, load balancing, etc.).<\/li><li>Ongoing management and maintenance of Windows servers. Execute pre-defined tasks and tasks as instructed. Recover from minor system failures\/partial failures.<\/li><li>Responsible for the\u00a0 implementation, operation, maintenance, backup, system security and system integrity of Microsoft Operating systems .Perform periodic performance reporting to support capacity planning.<\/li><li>Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.<\/li><\/ul><p><b>Key Skills required:<\/b><\/p><ul><li>Networking L3 Must Have<\/li><li>Windows Server L3 Must Have<\/li><li>RDS L2 Must Have<\/li><li>Window Cluster L3 Must Have<\/li><li>DNS L3 Must Have<\/li><li>DHCP L3 Must Have<\/li><li>VMWare L2 Must Have<\/li><li>RCA L3 Must Have<\/li><li>Client Handling L3 Must Have<\/li><li>Communication Skills L3 Must Have<\/li><li>AD (DFS, Group Policy - L3,<\/li><li>AD Restoration, Upgrade,<\/li><li>Domain Migration) L3 Must Have<\/li><li>Willing to Work 24\/7 L3 Must Have<\/li><li>PowerShell L3 Good to Have<\/li><li>IIS L2 Good to Have<\/li><li>Certificate Authority L3 Good to Have<\/li><\/ul><p><\/p><p><b>Key Skills required:<\/b><\/p><ul><li>Windows Server L3 Must Have<\/li><li>RDS L2 Must Have<\/li><li>Window Cluster L3 Must Have<\/li><li>DNS L3 Must Have<\/li><li>DHCP L3 Must Have<\/li><li>RCA L3 Must Have<\/li><li>Client Handling L3 Must Have<\/li><li>Communication Skills L3 Must Have<\/li><li>AD (DFS, Group Policy - 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Somos el l\u00edder mundial en tecnolog\u00eda y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas -las que utilizas d\u00eda a d\u00eda- a mejorar sus negocios con tecnolog\u00eda y soluciones integradas, en m\u00e1s de 70 pa\u00edses.\u00a0<\/p><p><\/p><p>Si buscas crecer, como\u00a0<b>Asesor de Servicio al Cliente en Barcelona (presencial)<\/b>,\u00a0formar\u00e1s parte de nuestro equipo innovador, quienes impulsan las marcas del futuro en la industria farmac\u00e9utica.\u00a0<\/p><p><\/p><p><b>Crecimiento profesional y desarrollo personal\u00a0<\/b><\/p><p><\/p><p>Esta es una gran oportunidad para experimentar el poder del futuro y desarrollar \u00abamigos para toda la vida\u00bb al mismo tiempo. Te daremos toda la formaci\u00f3n, las tecnolog\u00edas m\u00e1s avanzadas y el apoyo continuo que necesitar\u00e1 para triunfar.\u00a0<\/p><p><\/p><p><b>Lo que har\u00e1s en este puesto\u00a0<\/b><\/p><p><\/p><p>En todo lo que hacemos, creemos en hacer lo correcto por y para las personas: nuestros clientes, sus clientes, nuestra gente, nuestra comunidad y nuestro planeta.\u00a0<\/p><p><\/p><p>Como\u00a0<b>Asesor de Servicio al Cliente\u00a0<\/b>en nuestro equipo, deber\u00e1s:\u00a0<\/p><p>- Atender llamadas del cliente (farmac\u00e9uticos)\u00a0<br \/>-\u00a0Ofrecer informaci\u00f3n, resoluci\u00f3n de incidencias, gesti\u00f3n de facturas, pedidos, albaranes, etc.\u00a0\u00a0<br \/>- Brindar una excelente calidad en su atenci\u00f3n al cliente.\u00a0<\/p><p><\/p><p><b>Tus competencias\u00a0<\/b><\/p><p><\/p><p>Acogemos con los brazos abiertos a quienes cambian las reglas del juego, personas de or\u00edgenes diversos, curiosas y dispuestas a aprender. Tu talento natural para ayudar a los dem\u00e1s e ir un paso m\u00e1s all\u00e1 del WOW para nuestros clientes encajar\u00e1 perfectamente con lo que hacemos y lo que somos.\u00a0<\/p><p><\/p><p><b>Formaremos un buen equipo si t\u00fa:\u00a0<\/b><\/p><p>- Cuentas con un nivel biling\u00fce de franc\u00e9s y castellano<br \/>- Eres una persona din\u00e1mica y responsable\u00a0<br \/>- Tienes buenas dotes comunicativas y organizativas\u00a0<br \/>- Eres puntual, agil y con ganas de trabajar\u00a0<br \/>- Puedes trabajo en equipo\u00a0<br \/>- Cuentas con conocimientos de ofim\u00e1tica a nivel usuario m\u00ednimo\u00a0<\/p><p><\/p><p><b>Sera un plus si t\u00fa:\u00a0<\/b><\/p><p>- Cuentas con conocimientos en SAP\u00a0<br \/>- Tienes conocimientos en el sector farmac\u00e9utico o entorno sanitario\u00a0<\/p><p><\/p><p>\u00bfNo cumples todos los requisitos? Nos dedicamos a crear un lugar de trabajo diverso, inclusivo y aut\u00e9ntico en el que todos puedan aprender y desarrollarse profesionalmente. Si crees que no cumples con todos los requisitos de la descripci\u00f3n del puesto, te animamos a que presentes tu candidatura. Haremos todo lo posible por encontrar el puesto adecuado para ti, ya sea \u00e9ste o un puesto futuro.\u00a0<\/p><p><\/p><p><b>Lo que ofrecemos\u00a0<\/b><\/p><p><\/p><p>Desafiamos las convenciones para ofrecer resultados inimaginables creando experiencias de cliente que superan el WOW. Por eso, invertimos significativamente en nuestro personal, infraestructura y capacidades para garantizar el \u00e9xito a largo plazo de nuestros equipos, nuestros clientes y de TI.\u00a0<\/p><p><\/p><p>En este puesto, ofrecemos beneficios que te ayudaran a apoyar tu estilo de <b>vida \u00fanico:\u00a0<\/b><\/p><p>- Contrato indefinido de 39h con horario rotativo de <span>lunes a viernes 09:00- 18:00<\/span><br \/>- Oficina en una ubicaci\u00f3n excelente en Barcelona \u00a0<br \/>- Salario: <span>19623.94 euros<\/span> brutos &#43; hasta 720 euros brutos en bonus al a\u00f1o\u00a0<br \/>- Bonificaci\u00f3n por recomendaci\u00f3n \u00a0<br \/>- Formaci\u00f3n completa y remunerada, sobre la empresa y el proyecto en el que trabajar\u00e1s \u00a0<br \/>- Programa de desarrollo profesional y cursos especializados\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Experimenta tu mejor versi\u00f3n\u00a0<\/b><\/p><p><\/p><p>En\u00a0<b>Concentrix<\/b>, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes y sus clientes prosperan.\u00a0<\/p><p><\/p><p>Si todo esto suena como el siguiente paso perfecto en tu carrera profesional, queremos saber de ti. Aplica hoy mismo y descubre por qu\u00e9 m\u00e1s de 440.000 game-changers alrededor del mundo consideran a Concentrix su \u00abempleador preferido\u00bb.\u00a0<\/p><p><\/p><p><i>Ofrecemos igualdad de oportunidades de empleo\u00a0\u00a0<\/i><\/p><p><i>Nos comprometemos a ofrecer igualdad de oportunidades laborales a todos los candidatos, y un entorno de trabajo libre de discriminaci\u00f3n y acoso. Todas nuestras pr\u00e1cticas de contrataci\u00f3n se basan en las necesidades empresariales, los requisitos del puesto y las cualificaciones personales, sin tener en cuenta la identidad de g\u00e9nero, la edad, la religi\u00f3n, el <\/i><\/p><p><i>\u00e9tnico, la situaci\u00f3n familiar o parental o cualquier otra clasificaci\u00f3n protegida por la legislaci\u00f3n nacional aplicable.<\/i>\u00a0<\/p><p><span>R1722393<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1722393\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-08T09:11:47.146+02:00\",\"created_at\":\"2026-04-14T12:06:04.893+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzg?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzg\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"French\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"monica.barreiro@concentrix.com\"},\"first_name\":\"Barreiro Lopez, Monica\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"217784\",\"wid\":\"60219339f7a01064825d372cc80969a5\",\"descriptor\":\"Monica Barreiro Lopez (217784)\"},{\"id\":\"102540447\",\"wid\":\"da7d7d2449a21010382b12ae06150001\",\"descriptor\":\"Sofia Bento De Matos Ferreira (102540447)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2949\",\"descriptor\":\"Advisor II, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371141\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Agente-de-Servicio-al-Cliente---Mercado-Francs---Industria-Farmacutica-IS02_R1722393\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Agente-de-Servicio-al-Cliente---Mercado-Francs---Industria-Farmacutica-IS02_R1722393\/apply\",\"job_requisition_id\":\"R1722393\"}],\"organizations\":[{\"wid\":\"d51babcf11e31025a533692e19cb0000\",\"descriptor\":\"W0ZX7B ISDIN B2B\",\"reference_id\":\"W0ZX7B\",\"custom_reference_id\":\"W0ZX7B\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"0641ffbbf57e101fc9794ccda4f30000\",\"descriptor\":\"20191 - Isdin - WHSBTSPAIN30\",\"reference_id\":\"WHSBTSPAIN30\",\"custom_reference_id\":\"WHSBTSPAIN30\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"carolina.bruy@concentrix.com\"},\"first_name\":\"Carolina Bruy (102538242)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1722393\",\"wid\":\"0c15272f2a05100e4035a19a6e920000\",\"descriptor\":\"Agente de Servicio al Cliente - Mercado Franc\u00e9s - Industria Farmac\u00e9utica IS02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"166\",\"campaign_id\":\"704\",\"campaign_title\":\"R1722532 Work-at-Home - Customer Care Automotive VW BilingualFR\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Care Rep \u2013 Remote (Automotive, Bilingual: English \/ French)\",\"street\":\"\",\"address\":\"\",\"city\":\"Remote\",\"state\":\"ON\",\"postal_code\":\"\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"Customer Care Rep \u2013 Remote (Automotive, Bilingual: English \/ French)\",\"long_description\":\"<div>\\n<p><span class=\\\"emphasis-3\\\" style=\\\"background-color: #fbeeb8;\\\"><strong>* DOIT PARLER COURANTEMENT LE <u>FRAN&Ccedil;AIS<\/u> ET <u>L'ANGLAIS<\/u> *<\/strong><\/span><\/p>\\n<\/div>\\n<div>\\n<p><span class=\\\"emphasis-3\\\" style=\\\"background-color: #fbeeb8;\\\"><strong>* MUST SPEAK BOTH <u>FRENCH<\/u> AND <u>ENGLISH<\/u> FLUENTLY *<\/strong><\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>DESCRIPTION DE L'EMPLOI<\/strong><\/p>\\n<p>Le\/la repr&eacute;sentant(e) du service &agrave; la client&egrave;le &ndash; T&eacute;l&eacute;travail (automobile, bilingue anglais\/fran&ccedil;ais) travaille &agrave; domicile et communique avec les clients par appels entrants et sortants et\/ou par Internet. Ce poste offre un service &agrave; la client&egrave;le de soutien et de r&eacute;solution des probl&egrave;mes courants et des questions concernant les produits et\/ou services des clients. (Nous acceptons les candidatures pour ce poste en continu. Les anciens combattants sont encourag&eacute;s &agrave; postuler.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>UNE NOUVELLE CARRI&Egrave;RE, ADAPT&Eacute;E &Agrave; VOUS<\/strong><\/p>\\n<p>Vous recherchez une r&eacute;orientation professionnelle en t&eacute;l&eacute;travail au sein d'une organisation internationale avant-gardiste qui cultive une culture inclusive et humaine, ainsi qu'un v&eacute;ritable sentiment d'appartenance&nbsp;? Souhaitez-vous vous joindre &agrave; une entreprise r&eacute;compens&eacute;e chaque ann&eacute;e par les prix &laquo;&nbsp;Meilleurs lieux de travail au monde&nbsp;&raquo;, &laquo;&nbsp;Employ&eacute;s les plus heureux&nbsp;&raquo; et &laquo;&nbsp;Meilleures entreprises pour l'&eacute;volution professionnelle&nbsp;&raquo;&nbsp;? Alors, un poste de repr&eacute;sentant du service &agrave; la client&egrave;le &agrave; distance chez Concentrix est pour vous&nbsp;!<\/p>\\n<p>&nbsp;<\/p>\\n<p>En tant que repr&eacute;sentant du service &agrave; la client&egrave;le &agrave; distance (automobile, bilingue anglais\/fran&ccedil;ais), vous vous joindrez &agrave; une &eacute;quipe diversifi&eacute;e, originaire de plus de 70 pays, o&ugrave; tous les membres contribuent et se soutiennent mutuellement pour la r&eacute;ussite et le bien-&ecirc;tre de chacun, fi&egrave;rement unis comme des &laquo;&nbsp;acteurs du changement&nbsp;&raquo;. Ensemble, nous aidons les plus grandes marques mondiales &agrave; am&eacute;liorer leurs affaires gr&acirc;ce &agrave; des exp&eacute;riences client exceptionnelles et &agrave; des innovations technologiques. Et dans un contexte de croissance continue, nous sommes &agrave; la recherche de nouveaux talents pour se joindre &agrave; notre mission&nbsp;: des personnes aussi passionn&eacute;es que nous par l'excellence du service client.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Eacute;VOLUTION DE CARRI&Egrave;RE ET D&Eacute;VELOPPEMENT PERSONNEL<\/strong><\/p>\\n<p>Voici une excellente occasion de t&eacute;l&eacute;travail qui vous permettra de repenser votre parcours professionnel et de vous faire des amis pour la vie. Nous vous fournirons toute la formation, la technologie et le soutien continu dont vous avez besoin pour r&eacute;ussir. De plus, chez Concentrix, le potentiel de d&eacute;veloppement professionnel (et personnel) est r&eacute;el. Pr&egrave;s de 80 % de nos gestionnaires et dirigeants ont d'ailleurs &eacute;t&eacute; promus &agrave; l'interne&nbsp;! C'est pourquoi nous offrons une gamme de programmes GRATUITS de formation et de d&eacute;veloppement du leadership, con&ccedil;us pour vous accompagner vers la carri&egrave;re dont vous avez toujours r&ecirc;v&eacute;.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>VOTRE POSTE<\/strong><\/p>\\n<p>En tant que repr&eacute;sentant du service &agrave; la client&egrave;le (automobile, bilingue anglais\/fran&ccedil;ais) en t&eacute;l&eacute;travail, vous devrez&nbsp;:<\/p>\\n<ul>\\n<li>Fournir un soutien &agrave; la client&egrave;le entrant &agrave; l'aide d'un guide de flux d'appels dans la langue de pr&eacute;f&eacute;rence du client.<\/li>\\n<li>Aider les clients &agrave; r&eacute;soudre les probl&egrave;mes techniques de base.<\/li>\\n<li>Faire le suivi, documenter et r&eacute;cup&eacute;rer des informations dans les bases de donn&eacute;es.<\/li>\\n<li>Offrir des produits et\/ou services suppl&eacute;mentaires.<\/li>\\n<li>Offrir une exp&eacute;rience client experte&hellip; avec le sourire.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>VOS QUALIFICATIONS<\/strong><\/p>\\n<p>Vos comp&eacute;tences, votre int&eacute;grit&eacute;, vos connaissances et votre compassion sinc&egrave;re vous permettront d'optimiser vos interactions avec les clients et de r&eacute;ussir. Les autres qualifications requises pour notre poste de repr&eacute;sentant du service &agrave; la client&egrave;le (automobile, bilingue : anglais \/ fran&ccedil;ais) (T&eacute;l&eacute;travail) comprennent&nbsp;:<\/p>\\n<ul>\\n<li>La capacit&eacute; de parler couramment fran&ccedil;ais et anglais (niveau C1 du CECR ou sup&eacute;rieur de pr&eacute;f&eacute;rence)<\/li>\\n<li>Au moins un an d'exp&eacute;rience en service &agrave; la client&egrave;le<\/li>\\n<li>Disponibilit&eacute; flexible<\/li>\\n<li>Dipl&ocirc;me d'&eacute;tudes secondaires ou dipl&ocirc;me d'&eacute;tudes g&eacute;n&eacute;rales<\/li>\\n<li>Un environnement calme et sans distractions pour travailler de la maison<\/li>\\n<li>Ma&icirc;trise du multit&acirc;che rapide<\/li>\\n<li>D&eacute;sir d'apprendre de nouvelles technologies<\/li>\\n<li>Excellentes comp&eacute;tences en navigation informatique et connaissance de l'informatique<\/li>\\n<li>Un ordinateur de bureau ou portable pour effectuer des tests informatiques et Internet&nbsp;; un ordinateur de travail peut &ecirc;tre fourni selon le poste propos&eacute;, mais sans garantie (&agrave; discuter avec un recruteur)<\/li>\\n<li>Internet haute vitesse (sans Wi-Fi, ni point d'acc&egrave;s, ni satellite) et un t&eacute;l&eacute;phone intelligent<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>LES AVANTAGES POUR VOUS<\/strong><\/p>\\n<p>L'un des principes de notre culture d'entreprise est le suivant&nbsp;: &laquo;&nbsp;Nous soutenons nos collaborateurs.C'est pourquoi nous investissons massivement dans nos solutions novatrices, notre infrastructure et nos comp&eacute;tences afin d'assurer le succ&egrave;s &agrave; long terme de nos &eacute;quipes et de nos clients. Nous investissons &eacute;galement en VOUS pour accompagner votre parcours professionnel et votre d&eacute;veloppement personnel. Ce poste vous offre aussi&nbsp;:<\/p>\\n<ul>\\n<li>Le salaire de base pour ce poste est de 23,35 $\/heure (le taux horaire ne sera pas inf&eacute;rieur au salaire minimum applicable), auquel s'ajoutent des primes li&eacute;es &agrave; la performance individuelle et &agrave; celle de l'entreprise. Le salaire r&eacute;el variera selon le lieu de travail, les qualifications, les comp&eacute;tences, la formation, l'exp&eacute;rience et les aptitudes. Les avantages sociaux offerts aux employ&eacute;s admissibles &agrave; ce poste comprennent une assurance maladie, dentaire et optique, un programme complet d'aide aux employ&eacute;s (PAE), un r&eacute;gime enregistr&eacute; d'&eacute;pargne-retraite, des cong&eacute;s pay&eacute;s et des jours de formation r&eacute;mun&eacute;r&eacute;s.<\/li>\\n<li>Option d'inscription DailyPay pour recevoir votre salaire &agrave; l'avance, quand vous le souhaitez.<\/li>\\n<li>Formations r&eacute;mun&eacute;r&eacute;es et primes de performance.<\/li>\\n<li>Possibilit&eacute;s de primes de recommandation lucratives.<\/li>\\n<li>Opportunit&eacute;s de r&eacute;seautage avec des groupes organis&eacute;s sur les th&egrave;mes suivants&nbsp;: R&eacute;seau de femmes, Professionnels noirs, Fiert&eacute; LGBTQ+, Capacit&eacute; (handicap), Dynamique (neurodiversit&eacute;), Femmes dans la technologie, Champions OneEarth, et plus encore.<\/li>\\n<li>Programmes de sant&eacute; et de bien-&ecirc;tre avec des partenaires form&eacute;s pour promouvoir une vie saine.<\/li>\\n<li>Programmes de mentorat pour un parcours professionnel enrichissant.<\/li>\\n<li>T&eacute;l&eacute;travail pratique.<\/li>\\n<li>Programmes et &eacute;v&eacute;nements favorisant la diversit&eacute;, l'&eacute;quit&eacute; et l'inclusion, ainsi que la citoyennet&eacute; mondiale, le d&eacute;veloppement durable et le soutien communautaire.<\/li>\\n<li>C&eacute;l&eacute;brations pour la Journ&eacute;e Concentrix, la Journ&eacute;e d'appr&eacute;ciation des acteurs du changement, la Semaine du service &agrave; la client&egrave;le, la Journ&eacute;e mondiale du nettoyage, #MaPromesseOneEarth, et plus encore.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>R&Eacute;INVENTEZ LA MEILLEURE VERSION DE VOUS-M&Ecirc;ME&nbsp;!<\/strong><\/p>\\n<p>Si tout cela vous semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de votre carri&egrave;re, n'h&eacute;sitez pas &agrave; nous contacter. Postulez d&egrave;s aujourd'hui et d&eacute;couvrez pourquoi plus de 440&nbsp;000 personnes innovatrices &agrave; travers le monde consid&egrave;rent Concentrix comme leur &laquo;&nbsp;employeur de choix&nbsp;&raquo;.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>OFFRE D'EMPLOI<\/strong><\/p>\\n<p>Nous acceptons les candidatures pour ce poste en continu. Il s'agit actuellement d'un poste vacant imm&eacute;diat&nbsp;; cependant, nous &eacute;tudions aussi les candidatures pour de futures opportunit&eacute;s. Nous encourageons toutes les personnes int&eacute;ress&eacute;es &agrave; postuler.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Exigences physiques et mentales<\/strong><\/p>\\n<p>L&rsquo;employ&eacute; doit r&eacute;guli&egrave;rement utiliser un ordinateur, un clavier, un t&eacute;l&eacute;phone ou un casque d&rsquo;&eacute;coute, ainsi que d&rsquo;autres &eacute;quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g&eacute;n&eacute;ralement de nature s&eacute;dentaire.<br \/><br \/><\/p>\\n<p><strong>D&eacute;claration d'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p>Concentrix s'engage en faveur de l'&eacute;galit&eacute; des chances en mati&egrave;re d'emploi et ne fait aucune discrimination fond&eacute;e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet&eacute;, la croyance, le sexe, l'orientation sexuelle, l'identit&eacute; ou l'expression de genre, l'&acirc;ge, l'&eacute;tat civil ou familial, le handicap, ou toute autre cat&eacute;gorie prot&eacute;g&eacute;e par la l&eacute;gislation provinciale sur les droits de la personne.<br \/><br \/><\/p>\\n<p><strong>D&eacute;claration d'am&eacute;nagement raisonnable<br \/><\/strong><\/p>\\n<p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage &agrave; offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am&eacute;nagement raisonnable pour participer &agrave; n'importe quelle &eacute;tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent &ecirc;tre faites en contactant <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait&eacute;es de mani&egrave;re confidentielle et utilis&eacute;es uniquement pour faciliter votre participation au processus de recrutement.<br \/><br \/><\/p>\\n<p><strong>Intelligence artificielle (IA)<br \/><\/strong><\/p>\\n<p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou &agrave; l'&eacute;valuation des candidats. Ces outils pourraient &ecirc;tre utilis&eacute;s pour &eacute;valuer les CV, les candidatures et d'autres documents soumis afin de nous aider &agrave; identifier les meilleurs candidats pour le poste. <br \/><br \/><\/p>\\n<p><strong>Autorisation de travail<\/strong><\/p>\\n<p>Seuls les candidats qualifi&eacute;s l&eacute;galement autoris&eacute;s &agrave; travailler au Canada seront consid&eacute;r&eacute;s. Actuellement, ce poste ne peut &ecirc;tre exerc&eacute; que dans les provinces\/territoires suivants : <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB,<\/a> <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC,<\/a> <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL,<\/a> <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a> et <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/saskatchewan.html\\\">SK<\/a>.<br \/><strong><br \/>Pour plus d'informations sur les provinces de travail disponibles et l'&eacute;galit&eacute; des chances en mati&egrave;re d'emploi en tant que candidat, veuillez cliquer <\/strong><strong><u>ICI<\/u><\/strong><strong>.<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>---<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB DESCRIPTION<\/strong><\/p>\\n<p>The Customer Care Rep &ndash; Remote (Automotive, Bilingual: English \/ French) works from home and interfaces with customers via inbound\/outbound calls and\/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and\/or services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a &ldquo;work from home&rdquo; career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Happiest Employees<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a remote Customer Service Representative position at Concentrix is just the right place for you!<\/p>\\n<p>&nbsp;<\/p>\\n<p>As a remote Customer Care Rep &ndash; (Automotive, Bilingual: English \/ French), you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great &ldquo;work from home&rdquo; opportunity that will allow you to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Customer Care Rep &ndash; (Automotive, Bilingual: English \/ French) working from home, you will:<\/p>\\n<ul>\\n<li>\\n<p>Provide inbound customer support using a call flow guide in the customer&rsquo;s preferred language<\/p>\\n<\/li>\\n<li>\\n<p>Help customers resolve basic technical issues<\/p>\\n<\/li>\\n<li>\\n<p>Track, document, and retrieve information in databases<\/p>\\n<\/li>\\n<li>\\n<p>Offer additional products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Deliver expert customer experiences&hellip;with a smile.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Care Rep &ndash; (Automotive, Bilingual: English \/ French) (Remote) role include:<\/p>\\n<ul>\\n<li>\\n<p>The ability to speak fluent French and English (C1 CEFR score or better preferred)<\/p>\\n<\/li>\\n<li>\\n<p>1+ year of customer service experience<\/p>\\n<\/li>\\n<li>\\n<p>Open availability<\/p>\\n<\/li>\\n<li>\\n<p>A high school diploma or GED<\/p>\\n<\/li>\\n<li>\\n<p>A quiet, distraction-free environment to work from in your home<\/p>\\n<\/li>\\n<li>\\n<p>Proficiency in fast-paced multi-tasking<\/p>\\n<\/li>\\n<li>\\n<p>Eagerness to learn new technologies<\/p>\\n<\/li>\\n<li>\\n<p>Strong computer navigation skills and PC knowledge<\/p>\\n<\/li>\\n<li>\\n<p>A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)<\/p>\\n<\/li>\\n<li>\\n<p>High Speed internet (no wireless\/hotspots or satellite) and a smartphone<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>\\n<p>The base salary for this position is $23.35\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/p>\\n<\/li>\\n<li>\\n<p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p>\\n<\/li>\\n<li>\\n<p>Paid training and performance-based incentives<\/p>\\n<\/li>\\n<li>\\n<p>Lucrative employee referral bonus opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p>\\n<\/li>\\n<li>\\n<p>Health and wellness programs with trained partners to help promote a healthy you<\/p>\\n<\/li>\\n<li>\\n<p>Mentorship programs that support your rewarding career journey&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Work-from-home convenience<\/p>\\n<\/li>\\n<li>\\n<p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p>\\n<\/li>\\n<li>\\n<p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements:&nbsp;<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><br \/><strong>Equal Opportunity Statement<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <\/strong>Currently, this position may only be performed in the following provinces\/territories: <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a>, and <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/saskatchewan.html\\\">SK<\/a>.<br \/><strong><br \/><\/strong><\/p>\\n<p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\\n<br \/>\\n<p>&nbsp;<\/p>\\n<p>#wfh #wah<\/p>\\n<\/div>\",\"ats_external_id\":\"R1722532\",\"location\":\"Remote, CAN\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-11T19:59:05.223-04:00\",\"created_at\":\"2026-04-14T10:59:09.301-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MDQ?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MDQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"CAN\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"primary_location\":{\"id\":\"CA-WAH-ONTAR-00\",\"wid\":\"b67da9176e3d1062f9df0a5636e1be6e\",\"descriptor\":\"CAN ON Work-at-Home\"}},\"recruiter\":{\"email\":{\"wid\":\"b59c6a311d23012ade3dda7e57154f25\",\"address\":\"brooke.schuler@concentrix.com\"},\"last_name\":\"Schuler\",\"first_name\":\"Brooke\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC2949\",\"wid\":\"6504597fb5f701aaf7d917b99416c6cf\",\"descriptor\":\"Advisor II, Customer Service - 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Additionally, the role requires a basic understanding of product offerings and moderate proficiency in Microsoft Excel to effectively support sales initiatives and customer needs.\",\"long_description\":\"<p>Key requirements:<\/p><p><\/p><ul><li>Highschool Diploma<\/li><li>Back office experience<\/li><li>B2 Portuguese Level<\/li><li>Sense of professionalism and ability to develop relationships.<\/li><li>Strong attention to detail.<\/li><li>Self-starter, sense of urgency, and works well under pressure.<\/li><li>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables.<\/li><li>Proficient in Microsoft Office.<\/li><li>Strong communication skills, both written and verbal.<\/li><\/ul><p><\/p><p>Key responsibilities:<\/p><ul><li>Prepare detailed quotes for contract renewal and RFP\/RFI responses daily to ensure timely and accurate pricing for client proposals<\/li><li>Maintain quote documentation with precise pricing and configuration updates weekly to support compliance and ease of access<\/li><li>Ensure integrity of client information in database systems regularly to maintain data accuracy and reliability<\/li><li>Update and manage Excel spreadsheets as needed to track quotes, documentation, and client interactions<\/li><li>Handle external and internal queries professionally and promptly to promote a client-oriented service approach<\/li><li>Perform bookings and purchase order processing daily to facilitate timely transaction completion and booking reconciliation<\/li><li>Conduct quality assurance self-checks on documentation and processes to ensure high standards and accuracy<\/li><li>Prioritize tasks to meet assigned deadlines consistently while paying attention to details for quality outcomes<\/li><\/ul>\",\"ats_external_id\":\"R1721517\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"3276700\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-04-30T04:10:53.441+08:00\",\"created_at\":\"2026-04-14T04:04:05.691+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzEwNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Associate--Sales-Support---Bilingual_R1721517\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"organization_reference_id\":\"WCO08\"},\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0110221\",\"primary_location\":{\"id\":\"CO-BOG-ECOTE-01\",\"wid\":\"d400e09d53be101d47a34dae35e30000\",\"descriptor\":\"COL Bogota - 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Our portfolio spans end-to-end business services, technology solutions, and an expanding suite of AI-powered products. How analysts see us shapes how buyers shortlist us and how the market values what we're building. This role owns that story.\\nThe Associate Director of Analyst Relations is the primary architect of how Concentrix is perceived, positioned, and evaluated across the analyst community. You will manage a portfolio of strategic relationships with the world's most influential research firms. From Gartner, Forrester, and IDC to the services-focused specialists: Everest Group, NelsonHall, ISG, and HFS Research. You'll lead every formal evaluation cycle, from RFI submission to briefing and rebuttal. And you'll build the kind of ongoing analyst relationships that move the needle long before a report is written.\\nThis is a high-profile role with significant executive visibility. You will lead a small team and work closely with the CMO, product and practice leaders, and senior business stakeholders to align AR strategy with commercial priorities.\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><\/p><p>Our portfolio spans end-to-end business services, technology solutions, and an expanding suite of AI-powered products. How analysts see us shapes how buyers shortlist us and how the market values what we&#39;re building. This role owns that story.<\/p><p><\/p><p>The <span>Global Director of Analyst Relations<\/span> is the primary architect of how Concentrix is perceived, positioned, and evaluated across the analyst community. You will manage a portfolio of strategic relationships with the world&#39;s most influential research firms. From Gartner, Forrester, and IDC to the services-focused specialists: Everest Group, NelsonHall, ISG, and HFS Research. You&#39;ll lead every formal evaluation cycle, from RFI submission to briefing and rebuttal. And you&#39;ll build the kind of ongoing analyst relationships that move the needle long before a report is written.<\/p><p><\/p><p>Physical and Mental Requirements: The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p>Equal Opportunity Statement<\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p>Reasonable Accommodation Statement<\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco&#64;concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p>Artificial Intelligence (AI)<\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p>Work Authorization<\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered. Currently, this position may only be performed in the following provinces\/territories: AB, BC, MB, NB, NL, NS, ON, PE, and SK. For further information on available work provinces and Equal Employment Opportunity as an applicant, please click HERE.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><\/p><p><\/p><p>This is a high-profile role with significant executive visibility. You will lead a small team and work closely with the CMO, product and practice leaders, and senior business stakeholders to align AR strategy with commercial priorities.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><b>Strategy and positioning<\/b><\/p><ul><li>Define and own the global AR strategy, aligned to Concentrix&#39;s commercial and brand objectives across its comprehensive technology and services portfolio covering strategy and design, data &amp; AI, engineering, and outsourcing, as well as a suite of proprietary AI products.<\/li><li>Build a prioritised analyst coverage map \u2013 identifying which firms, practices, and evaluations matter most to the business and our buyers.<\/li><li>Develop clear, differentiated narratives for each coverage area, translating complex capabilities into compelling analyst-facing stories.<\/li><li>Advise senior leadership on analyst perceptions, competitive positioning, and how external narratives are shifting.<\/li><\/ul><p><b>Relationship management<\/b><\/p><ul><li>Own and actively develop a portfolio of relationships with senior analysts at Gartner, Forrester, IDC, Everest Group, NelsonHall, ISG, HFS Research, and others relevant to the services, technology, and AI markets.<\/li><li>Run a proactive engagement calendar: regular inquiries and briefings, strategic advisory sessions, analyst days, and executive introductions. Not just reactive responses to evaluation cycles.<\/li><li>Act as the primary point of contact for inbound analyst enquiries, identifying and preparing internal subject matter experts for high-quality interactions.<\/li><\/ul><p><br \/><b>Evaluations and RFIs<\/b><\/p><ul><li>Lead end-to-end management of all major evaluations: Gartner Magic Quadrant, Forrester Wave, IDC MarketScape, Everest PEAK Matrix, NelsonHall NEAT, ISG Provider Lens, and equivalent frameworks.<\/li><li>Own RFI response strategy and execution \u2013 coordinating across technology, practices, delivery, and go-to-market teams to build submissions that are accurate, competitive, and compelling.<\/li><li>Manage vendor briefings, product demonstrations, and client reference coordination as part of evaluation processes.<\/li><li>Track evaluation timelines, submission windows, and rebuttal opportunities across a complex, multi-firm calendar.<\/li><\/ul><p><br \/><b>Market intelligence<\/b><\/p><ul><li>Monitor analyst coverage of Concentrix and key competitors. Surface insights that inform product, marketing, and sales strategy.<\/li><li>Translate analyst perspectives and emerging research themes into actionable intelligence for internal stakeholders.<\/li><li>Track mentions and share of voice across key research publications and evaluations; report on AR programme impact in terms that connect to pipeline and commercial outcomes.<\/li><\/ul><p><br \/><b>Internal alignment<\/b><\/p><ul><li>Work closely with Product Marketing, Practice leads, Market Intelligence, and the broader marketing team to ensure AR messaging is consistent with go-to-market positioning.<\/li><li>Equip sales and pre-sales teams with analyst-validated proof points, research citations, and evaluation outcomes that accelerate deal cycles.<\/li><\/ul><p>Manage and direct external AR agencies, ensuring agency output is strategically aligned, commercially focused, and consistently on-message across all evaluation and engagement activity.<br \/>\u00a0<\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Concentrix is a great match if you have:<\/p><ul><li>10&#43; years in analyst relations within a global B2B technology, services, or CX business, or in a client-facing advisory role at an analyst firm.<\/li><li>Deep, established relationships with senior analysts across Gartner, Forrester, IDC, Everest Group, NelsonHall, ISG, and HFS Research.<\/li><li>Proven track record managing complex, multi-firm evaluation programmes including Magic Quadrant, Forrester Wave, PEAK Matrix, and equivalent, from RFI through rebuttal.<\/li><li>Able to translate technical and service capability into sharp, analyst-ready positioning; you write and communicate with clarity and confidence.<\/li><li>Commercial instincts that connect analyst coverage to buyer decisions, shortlists, and deal outcomes, and the ability to translate that intelligence into product narratives, GTM strategy, and competitive messaging.<\/li><li>Strategic thinker who can also execute: you build the plan and deliver it, managing multiple senior stakeholders and competing priorities across a matrixed global organisation.<\/li><li>Comfortable working alongside and coaching C-suite executives for high-stakes analyst interactions.<\/li><li>Experience building or transforming an AR function, including team leadership and establishing new coverage relationships from a standing start.<\/li><li>Deep understanding of the AI and digital services landscape and how analyst coverage in these areas is evolving.<\/li><li>Formal certifications or training desirable (e.g. IIAR, CXL, PMA, or equivalent).<\/li><\/ul><p><\/p><p>The base salary range for this position is $139,500.00 - $155,000.00 CAD plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance comprehensive employee assistance program (EAP), registered retirement savings plan paid time off holidays, and paid training days.<\/p><p><\/p><p>The deadline to apply for this position is: May 15th, 2026. This position is for an existing immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1721207\",\"location\":\"CAN, Ontario\",\"job_type\":\"full_time\",\"salary\":\"144000\",\"salary_type\":\"annually\",\"salary_currency\":\"CAD\",\"updated_at\":\"2026-05-08T00:04:57.834+08:00\",\"created_at\":\"2026-04-14T00:04:30.360+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzA4OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Associate-Director--Analyst-Relations_R1721207\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"External Marketing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01d1c3dfa476c10fd437\",\"descriptor\":\"Concentrix Technologies Services (Canada) ULC\",\"reference_id\":\"MCNCA\",\"organization_reference_id\":\"MCNCA\"},\"location\":{\"city\":\"CAN\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L5B 1R6\",\"primary_location\":{\"id\":\"CA-WAH-ONTAR-00\",\"wid\":\"b67da9176e3d1062f9df0a5636e1be6e\",\"descriptor\":\"CAN ON Work-at-Home\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.lauda@concentrix.com\"},\"first_name\":\"Lauda Gonzalez, Maria Agustina\"},\"categories\":[{\"descriptor\":\"CF External Marketing\"}],\"recruiters\":[{\"id\":\"102542289\",\"wid\":\"da7d7d2449a21010332fe19310150001\",\"descriptor\":\"Maria Agustina Lauda Gonzalez (102542289)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0412\",\"descriptor\":\"Director, External Marketing\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371637\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Associate-Director--Analyst-Relations_R1721207\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Associate-Director--Analyst-Relations_R1721207\/apply\",\"job_requisition_id\":\"R1721207\"}],\"organizations\":[{\"wid\":\"f9af6d726098019bab7d69163c069fbc\",\"descriptor\":\"(CORP) Corporate Marketing\",\"reference_id\":\"CORPORATEMKTNG\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. 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l\u00e4n\",\"postal_code\":null,\"region\":\"\u00d6stersund\",\"country\":\"Sweden\",\"short_description\":\"Sommarjobba som kundtj\u00e4nst p\u00e5 SJ i \u00d6stersund!\",\"long_description\":\"<p data-start=\\\"63\\\" data-end=\\\"176\\\"><strong data-start=\\\"63\\\" data-end=\\\"174\\\">Bor du i &Ouml;stersund och s&ouml;ker ett sommarjobb inom service? Ta chansen att utvecklas inom kundservice p&aring; SJ!<\/strong><\/p>\\n<p data-start=\\\"178\\\" data-end=\\\"319\\\">Vill du ha ett utvecklande och meriterande sommarjobb d&auml;r du f&aring;r arbeta med kundservice i en dynamisk milj&ouml;? D&aring; kan detta vara n&aring;got f&ouml;r dig!<\/p>\\n<p data-start=\\\"321\\\" data-end=\\\"619\\\"><strong data-start=\\\"321\\\" data-end=\\\"355\\\">Varf&ouml;r jobba med oss i sommar?<\/strong><br data-start=\\\"355\\\" data-end=\\\"358\\\" \/>P&aring; Concentrix v&auml;rdes&auml;tter vi en arbetsmilj&ouml; d&auml;r du trivs, utvecklas och k&auml;nner dig som en del av teamet. Under sommaren blir du en del av ett energifyllt g&auml;ng i ett &ouml;ppet kontorslandskap med n&auml;ra kontakt till b&aring;de kollegor och ledare. Hos oss f&aring;r du dessutom:<\/p>\\n<ul data-start=\\\"621\\\" data-end=\\\"712\\\">\\n<li data-section-id=\\\"1c3bx9a\\\" data-start=\\\"642\\\" data-end=\\\"681\\\">Betald introduktion och handledning<\/li>\\n<li data-section-id=\\\"j4pbzn\\\" data-start=\\\"682\\\" data-end=\\\"712\\\">Kollektivavtal med Unionen<\/li>\\n<\/ul>\\n<p data-start=\\\"714\\\" data-end=\\\"941\\\"><strong data-start=\\\"714\\\" data-end=\\\"727\\\">Om rollen<\/strong><br data-start=\\\"727\\\" data-end=\\\"730\\\" \/>Som kundtj&auml;nstmedarbetare f&ouml;r SJ kommer dina fr&auml;msta arbetsuppgifter vara att besvara inkommande samtal fr&aring;n kunder. Fr&aring;gorna kan handla om betalningar, t&aring;gavg&aring;ngar, bokningar, f&ouml;rseningar och &aring;terbetalningar.<\/p>\\n<p data-start=\\\"943\\\" data-end=\\\"1091\\\">Du arbetar i ett tidvis h&ouml;gt tempo d&auml;r det &auml;r viktigt att kunna hantera flera &auml;renden samtidigt och alltid ge professionell och engagerad service.<\/p>\\n<p data-start=\\\"1093\\\" data-end=\\\"1275\\\">Arbetet sker fr&auml;mst via telefon, vilket g&ouml;r att du beh&ouml;ver trivas med att kommunicera med din r&ouml;st som fr&auml;msta verktyg. Det kan &auml;ven finnas m&ouml;jlighet att arbeta med chatt och mejl.<\/p>\\n<p data-start=\\\"1277\\\" data-end=\\\"1427\\\"><strong data-start=\\\"1277\\\" data-end=\\\"1293\\\">Introduktion<\/strong><br data-start=\\\"1293\\\" data-end=\\\"1296\\\" \/>Du inleder din anst&auml;llning med en betald introduktion och handledning d&auml;r du f&aring;r de kunskaper du beh&ouml;ver f&ouml;r att lyckas i rollen.<\/p>\\n<p data-start=\\\"1429\\\" data-end=\\\"1452\\\"><strong data-start=\\\"1429\\\" data-end=\\\"1450\\\">Vi s&ouml;ker dig som:<\/strong><\/p>\\n<ul data-start=\\\"1453\\\" data-end=\\\"1665\\\">\\n<li data-section-id=\\\"1v11l3y\\\" data-start=\\\"1453\\\" data-end=\\\"1503\\\">&Auml;r serviceinriktad och gillar att hj&auml;lpa andra<\/li>\\n<li data-section-id=\\\"626igd\\\" data-start=\\\"1504\\\" data-end=\\\"1543\\\">&Auml;r motiverad att l&auml;ra dig nya saker<\/li>\\n<li data-section-id=\\\"1wzdtp0\\\" data-start=\\\"1544\\\" data-end=\\\"1597\\\">Har godk&auml;nda betyg i svenska 1\/A och engelska 5\/A<\/li>\\n<li data-section-id=\\\"cywzl7\\\" data-start=\\\"1598\\\" data-end=\\\"1619\\\">Har god datorvana<\/li>\\n<li data-section-id=\\\"7r4au9\\\" data-start=\\\"1620\\\" data-end=\\\"1665\\\">Godk&auml;nner bakgrundskontroll via Verifiera<\/li>\\n<\/ul>\\n<p data-start=\\\"1667\\\" data-end=\\\"1953\\\"><strong>START: <\/strong>18 maj och 8 juni<br data-start=\\\"1740\\\" data-end=\\\"1743\\\" \/><strong>PLACERINGSORT: <\/strong>&Ouml;stersund<br data-start=\\\"1768\\\" data-end=\\\"1771\\\" \/><strong>ANST&Auml;LLNINGSFORM:<\/strong> Sommarjobb (heltid under sommaren fram till 31 augusti)<br data-start=\\\"1823\\\" data-end=\\\"1826\\\" \/><strong>ARBETSTIDER: <\/strong>Varierade tider, m&aring;ndag&ndash;s&ouml;ndag mellan kl. 06.00&ndash;22.00<br data-start=\\\"1892\\\" data-end=\\\"1895\\\" \/><strong>SISTA ANS&Ouml;KNINGSDATUM:<\/strong> L&ouml;pande urval &ndash; ans&ouml;k redan idag!<\/p>\\n<p data-start=\\\"1955\\\" data-end=\\\"2075\\\">K&auml;nns detta som r&auml;tt sommarjobb f&ouml;r dig? Skicka in din ans&ouml;kan och ta f&ouml;rsta steget mot en utvecklande sommar hos oss!<\/p>\\n<p data-start=\\\"2077\\\" data-end=\\\"2134\\\" data-is-last-node=\\\"\\\" data-is-only-node=\\\"\\\"><strong data-start=\\\"2077\\\" data-end=\\\"2131\\\">Hoppa p&aring; t&aring;get &ndash; n&auml;sta station &auml;r ditt sommarjobb!<\/strong> \ud83d\ude86<\/p>\",\"ats_external_id\":\"942583119\",\"location\":\"\u00d6stersund, \u00d6stersund\",\"job_type\":\"contract\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-03T01:59:09.306+02:00\",\"created_at\":\"2026-04-10T15:55:13.459+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzA?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-nordics\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"326\",\"campaign_id\":\"269\",\"campaign_title\":\"SJ \/ Swedish \/ \u00c5nge \/ Temporary\",\"campaign_type\":\"job_application\",\"job_title\":\"SJ s\u00f6ker sommarjobbare till kontoret i \u00c5nge!\",\"street\":\"\",\"address\":\"\",\"city\":\"\u00c5nge\",\"state\":\"V\u00e4sternorrland County\",\"postal_code\":null,\"region\":\"Ange\",\"country\":\"Sweden\",\"short_description\":\"Sommarjobba som kundtj\u00e4nst p\u00e5 SJ i \u00c5nge!\",\"long_description\":\"<p data-start=\\\"63\\\" data-end=\\\"176\\\"><strong data-start=\\\"63\\\" data-end=\\\"174\\\">Bor du i &Aring;nge och s&ouml;ker ett sommarjobb inom service? Ta chansen att utvecklas inom kundservice p&aring; SJ!<\/strong><\/p>\\n<p data-start=\\\"178\\\" data-end=\\\"319\\\">Vill du ha ett utvecklande och meriterande sommarjobb d&auml;r du f&aring;r arbeta med kundservice i en dynamisk milj&ouml;? D&aring; kan detta vara n&aring;got f&ouml;r dig!<\/p>\\n<p data-start=\\\"321\\\" data-end=\\\"619\\\"><strong data-start=\\\"321\\\" data-end=\\\"355\\\">Varf&ouml;r jobba med oss i sommar?<\/strong><br data-start=\\\"355\\\" data-end=\\\"358\\\" \/>P&aring; Concentrix v&auml;rdes&auml;tter vi en arbetsmilj&ouml; d&auml;r du trivs, utvecklas och k&auml;nner dig som en del av teamet. Under sommaren blir du en del av ett energifyllt g&auml;ng i ett &ouml;ppet kontorslandskap med n&auml;ra kontakt till b&aring;de kollegor och ledare. Hos oss f&aring;r du dessutom:<\/p>\\n<ul data-start=\\\"621\\\" data-end=\\\"712\\\">\\n<li data-section-id=\\\"1c3bx9a\\\" data-start=\\\"642\\\" data-end=\\\"681\\\">Betald introduktion och handledning<\/li>\\n<li data-section-id=\\\"j4pbzn\\\" data-start=\\\"682\\\" data-end=\\\"712\\\">Kollektivavtal med Unionen<\/li>\\n<\/ul>\\n<p data-start=\\\"714\\\" data-end=\\\"941\\\"><strong data-start=\\\"714\\\" data-end=\\\"727\\\">Om rollen<\/strong><br data-start=\\\"727\\\" data-end=\\\"730\\\" \/>Som kundtj&auml;nstmedarbetare f&ouml;r SJ kommer dina fr&auml;msta arbetsuppgifter vara att besvara inkommande samtal fr&aring;n kunder. Fr&aring;gorna kan handla om betalningar, t&aring;gavg&aring;ngar, bokningar, f&ouml;rseningar och &aring;terbetalningar.<\/p>\\n<p data-start=\\\"943\\\" data-end=\\\"1091\\\">Du arbetar i ett tidvis h&ouml;gt tempo d&auml;r det &auml;r viktigt att kunna hantera flera &auml;renden samtidigt och alltid ge professionell och engagerad service.<\/p>\\n<p data-start=\\\"1093\\\" data-end=\\\"1275\\\">Arbetet sker fr&auml;mst via telefon, vilket g&ouml;r att du beh&ouml;ver trivas med att kommunicera med din r&ouml;st som fr&auml;msta verktyg. Det kan &auml;ven finnas m&ouml;jlighet att arbeta med chatt och mejl.<\/p>\\n<p data-start=\\\"1277\\\" data-end=\\\"1427\\\"><strong data-start=\\\"1277\\\" data-end=\\\"1293\\\">Introduktion<\/strong><br data-start=\\\"1293\\\" data-end=\\\"1296\\\" \/>Du inleder din anst&auml;llning med en betald introduktion och handledning d&auml;r du f&aring;r de kunskaper du beh&ouml;ver f&ouml;r att lyckas i rollen.<\/p>\\n<p data-start=\\\"1429\\\" data-end=\\\"1452\\\"><strong data-start=\\\"1429\\\" data-end=\\\"1450\\\">Vi s&ouml;ker dig som:<\/strong><\/p>\\n<ul data-start=\\\"1453\\\" data-end=\\\"1665\\\">\\n<li data-section-id=\\\"1v11l3y\\\" data-start=\\\"1453\\\" data-end=\\\"1503\\\">&Auml;r serviceinriktad och gillar att hj&auml;lpa andra<\/li>\\n<li data-section-id=\\\"626igd\\\" data-start=\\\"1504\\\" data-end=\\\"1543\\\">&Auml;r motiverad att l&auml;ra dig nya saker<\/li>\\n<li data-section-id=\\\"1wzdtp0\\\" data-start=\\\"1544\\\" data-end=\\\"1597\\\">Har godk&auml;nda betyg i svenska 1\/A och engelska 5\/A<\/li>\\n<li data-section-id=\\\"cywzl7\\\" data-start=\\\"1598\\\" data-end=\\\"1619\\\">Har god datorvana<\/li>\\n<li data-section-id=\\\"7r4au9\\\" data-start=\\\"1620\\\" data-end=\\\"1665\\\">Godk&auml;nner bakgrundskontroll via Verifiera<\/li>\\n<\/ul>\\n<p data-start=\\\"1667\\\" data-end=\\\"1953\\\"><strong>START: <\/strong>18 maj och 8 juni<br data-start=\\\"1740\\\" data-end=\\\"1743\\\" \/><strong>PLACERINGSORT: <\/strong>&Aring;nge<br data-start=\\\"1768\\\" data-end=\\\"1771\\\" \/><strong>ANST&Auml;LLNINGSFORM:<\/strong> Sommarjobb (heltid under sommaren fram till 31 augusti)<br data-start=\\\"1823\\\" data-end=\\\"1826\\\" \/><strong>ARBETSTIDER: <\/strong>Varierade tider, m&aring;ndag&ndash;s&ouml;ndag mellan kl. 06.00&ndash;22.00<br data-start=\\\"1892\\\" data-end=\\\"1895\\\" \/><strong>SISTA ANS&Ouml;KNINGSDATUM:<\/strong> L&ouml;pande urval &ndash; ans&ouml;k redan idag!<\/p>\\n<p data-start=\\\"1955\\\" data-end=\\\"2075\\\">K&auml;nns detta som r&auml;tt sommarjobb f&ouml;r dig? Skicka in din ans&ouml;kan och ta f&ouml;rsta steget mot en utvecklande sommar hos oss!<\/p>\\n<p data-start=\\\"2077\\\" data-end=\\\"2134\\\" data-is-last-node=\\\"\\\" data-is-only-node=\\\"\\\"><strong data-start=\\\"2077\\\" data-end=\\\"2131\\\">Hoppa p&aring; t&aring;get &ndash; n&auml;sta station &auml;r ditt sommarjobb!<\/strong> \ud83d\ude86<\/p>\",\"ats_external_id\":\"518566377\",\"location\":\"\u00c5nge, Ange\",\"job_type\":\"contract\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-22T16:21:53.053+02:00\",\"created_at\":\"2026-04-10T15:51:40.757+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjk?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-nordics\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"327\",\"campaign_id\":\"268\",\"campaign_title\":\"SJ \/ Swedish \/ Norrk\u00f6ping \/ Temporary\",\"campaign_type\":\"job_application\",\"job_title\":\"SJ s\u00f6ker sommarjobbare till kontoret i Norrk\u00f6ping!\",\"street\":\"\",\"address\":\"\",\"city\":\"Norrk\u00f6ping\",\"state\":\"\u00d6sterg\u00f6tland County\",\"postal_code\":null,\"region\":\"Norrk\u00f6ping\",\"country\":\"Sweden\",\"short_description\":\"Sommarjobba som kundtj\u00e4nst p\u00e5 SJ!\",\"long_description\":\"<p data-start=\\\"63\\\" data-end=\\\"176\\\"><strong data-start=\\\"63\\\" data-end=\\\"174\\\">Bor du i Norrk&ouml;ping och s&ouml;ker ett sommarjobb inom service? Ta chansen att utvecklas inom kundservice p&aring; SJ!<\/strong><\/p>\\n<p data-start=\\\"178\\\" data-end=\\\"319\\\">Vill du ha ett utvecklande och meriterande sommarjobb d&auml;r du f&aring;r arbeta med kundservice i en dynamisk milj&ouml;? D&aring; kan detta vara n&aring;got f&ouml;r dig!<\/p>\\n<p data-start=\\\"321\\\" data-end=\\\"619\\\"><strong data-start=\\\"321\\\" data-end=\\\"355\\\">Varf&ouml;r jobba med oss i sommar?<\/strong><br data-start=\\\"355\\\" data-end=\\\"358\\\" \/>P&aring; Concentrix v&auml;rdes&auml;tter vi en arbetsmilj&ouml; d&auml;r du trivs, utvecklas och k&auml;nner dig som en del av teamet. Under sommaren blir du en del av ett energifyllt g&auml;ng i ett &ouml;ppet kontorslandskap med n&auml;ra kontakt till b&aring;de kollegor och ledare. Hos oss f&aring;r du dessutom:<\/p>\\n<ul data-start=\\\"621\\\" data-end=\\\"712\\\">\\n<li data-section-id=\\\"1c3bx9a\\\" data-start=\\\"642\\\" data-end=\\\"681\\\">Betald introduktion och handledning<\/li>\\n<li data-section-id=\\\"j4pbzn\\\" data-start=\\\"682\\\" data-end=\\\"712\\\">Kollektivavtal med Unionen<\/li>\\n<\/ul>\\n<p data-start=\\\"714\\\" data-end=\\\"941\\\"><strong data-start=\\\"714\\\" data-end=\\\"727\\\">Om rollen<\/strong><br data-start=\\\"727\\\" data-end=\\\"730\\\" \/>Som kundtj&auml;nstmedarbetare f&ouml;r SJ kommer dina fr&auml;msta arbetsuppgifter vara att besvara inkommande samtal fr&aring;n kunder. Fr&aring;gorna kan handla om betalningar, t&aring;gavg&aring;ngar, bokningar, f&ouml;rseningar och &aring;terbetalningar.<\/p>\\n<p data-start=\\\"943\\\" data-end=\\\"1091\\\">Du arbetar i ett tidvis h&ouml;gt tempo d&auml;r det &auml;r viktigt att kunna hantera flera &auml;renden samtidigt och alltid ge professionell och engagerad service.<\/p>\\n<p data-start=\\\"1093\\\" data-end=\\\"1275\\\">Arbetet sker fr&auml;mst via telefon, vilket g&ouml;r att du beh&ouml;ver trivas med att kommunicera med din r&ouml;st som fr&auml;msta verktyg. Det kan &auml;ven finnas m&ouml;jlighet att arbeta med chatt och mejl.<\/p>\\n<p data-start=\\\"1277\\\" data-end=\\\"1427\\\"><strong data-start=\\\"1277\\\" data-end=\\\"1293\\\">Introduktion<\/strong><br data-start=\\\"1293\\\" data-end=\\\"1296\\\" \/>Du inleder din anst&auml;llning med en betald introduktion och handledning d&auml;r du f&aring;r de kunskaper du beh&ouml;ver f&ouml;r att lyckas i rollen.<\/p>\\n<p data-start=\\\"1429\\\" data-end=\\\"1452\\\"><strong data-start=\\\"1429\\\" data-end=\\\"1450\\\">Vi s&ouml;ker dig som:<\/strong><\/p>\\n<ul data-start=\\\"1453\\\" data-end=\\\"1665\\\">\\n<li data-section-id=\\\"1v11l3y\\\" data-start=\\\"1453\\\" data-end=\\\"1503\\\">&Auml;r serviceinriktad och gillar att hj&auml;lpa andra<\/li>\\n<li data-section-id=\\\"626igd\\\" data-start=\\\"1504\\\" data-end=\\\"1543\\\">&Auml;r motiverad att l&auml;ra dig nya saker<\/li>\\n<li data-section-id=\\\"1wzdtp0\\\" data-start=\\\"1544\\\" data-end=\\\"1597\\\">Har godk&auml;nda betyg i svenska 1\/A och engelska 5\/A<\/li>\\n<li data-section-id=\\\"cywzl7\\\" data-start=\\\"1598\\\" data-end=\\\"1619\\\">Har god datorvana<\/li>\\n<li data-section-id=\\\"7r4au9\\\" data-start=\\\"1620\\\" data-end=\\\"1665\\\">Godk&auml;nner bakgrundskontroll via Verifiera<\/li>\\n<\/ul>\\n<p data-start=\\\"1667\\\" data-end=\\\"1953\\\"><strong>START: <\/strong>18 maj och 8 juni<br data-start=\\\"1740\\\" data-end=\\\"1743\\\" \/><strong>PLACERINGSORT: <\/strong>Norrk&ouml;ping<br data-start=\\\"1768\\\" data-end=\\\"1771\\\" \/><strong>ANST&Auml;LLNINGSFORM:<\/strong> Sommarjobb (heltid under sommaren fram till 31 augusti)<br data-start=\\\"1823\\\" data-end=\\\"1826\\\" \/><strong>ARBETSTIDER: <\/strong>Varierade tider, m&aring;ndag&ndash;s&ouml;ndag mellan kl. 06.00&ndash;22.00<br data-start=\\\"1892\\\" data-end=\\\"1895\\\" \/><strong>SISTA ANS&Ouml;KNINGSDATUM:<\/strong> L&ouml;pande urval &ndash; ans&ouml;k redan idag!<\/p>\\n<p data-start=\\\"1955\\\" data-end=\\\"2075\\\">K&auml;nns detta som r&auml;tt sommarjobb f&ouml;r dig? Skicka in din ans&ouml;kan och ta f&ouml;rsta steget mot en utvecklande sommar hos oss!<\/p>\\n<p data-start=\\\"2077\\\" data-end=\\\"2134\\\" data-is-last-node=\\\"\\\" data-is-only-node=\\\"\\\"><strong data-start=\\\"2077\\\" data-end=\\\"2131\\\">Hoppa p&aring; t&aring;get &ndash; n&auml;sta station &auml;r ditt sommarjobb!<\/strong> \ud83d\ude86<\/p>\",\"ats_external_id\":\"1826999550\",\"location\":\"Norrk\u00f6ping, Norrk\u00f6ping\",\"job_type\":\"contract\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-25T01:59:11.050+02:00\",\"created_at\":\"2026-04-10T15:33:07.325+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjg?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-nordics\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1628\",\"campaign_id\":\"365\",\"campaign_title\":\"Advisor I, B2B Sales R1721672\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Representative (Swedish-speaking) \u2013 On-site \u2013 High Tech Industry HS03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<div>\\n<div><strong>Experience the power of a game-changing career\u202f<\/strong>\u202f&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p>Passionate about finding your next big opportunity? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Sales Representative in Barcelona (On-site),<\/strong> you will be part of our team of game-changers who are powering the brands of the future in tech.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>This is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>As a <strong>Sales Representative <\/strong>on our team, you will:\u202f\u202f&nbsp;<\/p>\\n<p>- Manage qualified inbound calls for Commercial Business Development of customers acquired \/ profiled on line Account management of gold customers and partners&nbsp;<br \/>- Identify and qualify prospects and deciders in the targeted companies&nbsp;<br \/>- Track, manage, and report ongoing activity relative to sales pipeline&nbsp;<br \/>- Review level of client satisfaction and escalating issues when necessary&nbsp;<br \/>- Timely response and resolution of incoming customer or partner calls regarding, customer inquiries and request&nbsp;<br \/>- Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound&nbsp;<br \/>- Make outbound calls to existing customers when required&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is a great match if you:\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>- Are proficient or bilingual in Swedish and advanced English&nbsp;<br \/>- Have strong communication skills&nbsp;<br \/>- Have solid Sales Background&nbsp;<br \/>- Are achievement and goal oriented&nbsp;<br \/>- Have good computer skills&nbsp;<br \/>- Have previous experience in Sales B2B&nbsp;<br \/>- Are motivated and self-starter&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>It would be a plus if you:<\/strong>&nbsp;<\/p>\\n<p>-Have previous experience working with channel&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help support your<strong> unique lifestyle:\u202f\u202f&nbsp;<\/strong><\/p>\\n<p>- Full-time 39 hours\/week permanent contract: Monday to Friday 09:00 to 18:00&nbsp;<br \/>- Salary 20.000 euros gross\/year + up to 3.000 euros gross\/year in bonus&nbsp;<br \/>- Great office location in\u202fBarcelona<br \/>- Full paid training on the company and the project you'll be working on&nbsp;<br \/>- Career development programs and specialized courses&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>At <strong>Concentrix<\/strong>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer\u202f<\/em>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>\u202f<br \/>R1721672<\/p>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"R1721672\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"1666.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-08T09:11:45.821+02:00\",\"created_at\":\"2026-04-10T14:06:40.112+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjU?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjU\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Bilingual R1721598\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Mandarin-speaking) - Hybrid - Sport Clothing Industry GT02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Customer Representative (Hybrid)\",\"long_description\":\"<div><\/div><div><div><div><div><div><div><div><div><div><p><b>Experience the power of a game-changing career\u00a0\u00a0\u00a0<\/b><\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a\u00a0<b>Customer Representative (Hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0\u00a0\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0\u00a0\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0<\/p><p><\/p><p>As a\u00a0<b>Customer Representative<\/b>\u00a0on our team, you will:\u00a0\u00a0\u00a0<\/p><p>- Provide first class customers satisfaction at all times and do whatever is necessary to support the customers following the provided guidelines.\u00a0<br \/>- Handle incoming customers contacts (via telephone, e-mail, chat or social media, reviews), log call details onto call tracking systems and perform call follow ups according to procedures.\u00a0<br \/>- Support consumers in the sales and after sales process by qualification of needs, product recommendation, after sales support and additional tasks that result in consumer satisfaction.\u00a0<br \/>- Forward, when not having the resolution for themselves, any escalations, and defined topics to the respective Client\u2019s brand units and \/ or contact persons.\u00a0<br \/>- De-escalate in case of complaint, offer solutions within Client\u2019s procedures, policies, or guidelines, or transfer to the Client\u2019s or designated partner for settling and resolution of non-standard cases.\u00a0<br \/>- Ensure correct presentation of the Client\u2019s corporate images in all interactions representing its brand and generate consumer experience through outstanding service and personal care on all channels.\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0\u00a0\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0\u00a0\u00a0<\/b><\/p><p>- Are bilingual or proficient in Mandarin and have advanced level of English<br \/>- Are self-motivated, team player, supportive person, outgoing and open minded\u00a0<br \/>- Have active listening\/comprehension skills\u00a0<br \/>- Have very good written skills and customer-focused attitude\u00a0<br \/>- Have goal-oriented attitude and time management skills\u00a0<br \/>- Have minimum knowledge Office pack &#43; Keyboarding skills\u00a0<\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0\u00a0\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0\u00a0<\/b>\u00a0<\/p><p>- Full time, 30 hours\/week permanent contract: Monday to Friday from 07:00 to 13.00\u00a0<br \/>- Salary 15 094 euros gross\/year &#43; up to 2.300 euros gross\/year in bonus\u00a0 \u00a0<br \/>- <b>Opportunity to work from home 3 days<\/b><br \/>- Bring-a-friend (referral) bonus opportunities\u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0 \u00a0<br \/>- Career development programs, specialized courses\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0\u00a0\u00a0<\/b><\/p><p><\/p><p>At\u00a0<b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i><br \/><span>R1721598<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1721598\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"part_time\",\"salary\":\"1257.9\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-11T18:04:13.549+02:00\",\"created_at\":\"2026-04-10T10:04:24.360+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjQ?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjQ\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"Chinese\"],\"recruiter\":{\"email\":{\"address\":\"monica.barreiro@concentrix.com\"},\"first_name\":\"Barreiro Lopez, Monica\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"217784\",\"wid\":\"60219339f7a01064825d372cc80969a5\",\"descriptor\":\"Monica Barreiro Lopez (217784)\"}],\"hiring_type\":\"Part_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368370\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Representative--Cantonese---Mandarin-speaking----Hybrid---Sport-Clothing-Industry-GT02_R1721598\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Representative--Cantonese---Mandarin-speaking----Hybrid---Sport-Clothing-Industry-GT02_R1721598\/apply\",\"job_requisition_id\":\"R1721598\"}],\"organizations\":[{\"wid\":\"399e513c0e2b101ef1338d4e5cfb0000\",\"descriptor\":\"20080 - W.L. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities&nbsp;<\/h2>\\n<p>&bull; Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Maintain basic knowledge of client products and\/or services<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Prepare complete and accurate work including appropriately notating accounts as required<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Offer additional products and\/or services<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Track, document and retrieve information in call tracking database<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<h2>Candidate Profile&nbsp;<\/h2>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Courteous with strong customer service orientation<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to effectively communicate, both written and verbally<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Dependable with strong attention to detail<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Tolerance for repetitive work in a fast-paced, high production work environment<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to work as a team member, as well as independently<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to rotate shifts, as needed<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Based on location and\/or program, additional experience\/skills may be required<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>*Job requirements may vary by country and will not contravene any local laws<\/p>\\n<p>&nbsp;<\/p>\\n<h2>Career Framework Role&nbsp;<\/h2>\\n<p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.&nbsp; Works with close supervision and clearly defined procedures.&nbsp; Starting to demonstrate familiarity with client terminology, operating standards and procedures.&nbsp; Starter without sustained metric performance levels.<\/p>\\n<p>&nbsp;<\/p>\\n<h2>&nbsp;<\/h2>\\n<p>&nbsp;<\/p>\\n<h2><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/h2>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"122688928\",\"location\":\"Tunis, Tunisie\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-10T01:59:10.578+02:00\",\"created_at\":\"2026-04-10T09:57:05.293+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84OA?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84OA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"347\",\"campaign_id\":\"798\",\"campaign_title\":\"Xiaomi | Serbian | Warszawa\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor with Serbian - Xiaomi\",\"street\":null,\"address\":null,\"city\":\"Warsaw\",\"state\":\"Masovian Voivodeship\",\"postal_code\":\"03\",\"region\":\"Mazowieckie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">Your responsibilities<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Providing high-quality customer service via phone, email, chat, and social media;<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Assisting with product information and resolving technical issues;<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Initiating and managing Xiaomi device repair processes;<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Adhering to detailed project guidelines and maintaining high service standards;<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Supporting team goals and contributing to a positive workplace environment.<\/li>\\n<\/ul>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-requirements\\\" data-scroll-id=\\\"requirements-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-requirements-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"section-offer-view-section-title\\\">Our requirements<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-expected-1\\\">\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">\u2705 Knowledge of Serbian - C1 level and English - B1\/B2 level;<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">\u2705 Basic computer skills (Windows environment);<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">\u2705 Problem-solving and communication skills;<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">\u2705 Ability to learn quickly and memorize technical information.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-offered\\\" data-scroll-id=\\\"offered-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-offered-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">What we offer<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_t766pxj\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">\ud83d\udcb5 Salary: 7 500 PLN + performance bonus;<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">\ud83c\udfe0 Hybrid work model: The first month in the office, then hybrid work (50% in the office, 50% remote);<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">\ud83e\uddd1&zwj;\ud83c\udfeb Training: 2 weeks of comprehensive in-office training;<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">\u2139\ufe0f Benefits package: private LuxMed healthcare, MyBenefit with a monthly budget, life insurance, MultiSport, fruit on Wednesdays, and Pizza Days! \ud83c\udf55<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">\ud83d\udd10 Employment contract with a 3-month trial period;<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">\ud83d\udcc8 Development opportunities through coaching and skill development sessions;<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">\ud83e\udd1d Supportive team environment.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/section>\",\"ats_external_id\":\"2678822688\",\"location\":\"Warsaw, Mazowieckie\",\"job_type\":\"full_time\",\"salary\":\"7500\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-04-28T01:59:04.460+02:00\",\"created_at\":\"2026-04-10T09:38:26.827+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OTg?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OTg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1056\",\"campaign_id\":\"16936\",\"campaign_title\":\"Specialist, Partner Success R1717983\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Partner Success - Trilingual\",\"street\":\"MEX Mexico City Downtown Insurgentes\",\"address\":\"MEX Mexico City Downtown Insurgentes\",\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"postal_code\":\"03710\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"\ud83c\udf1f Join Our Team as a Partner Success Specialist in Mexico! \ud83c\udf1f\\n\\nAre you a dynamic and multilingual professional fluent in Spanish, English and French? We're seeking a Partner Success Specialist for one of our top tech accounts in Mexico. In this pivotal role, you'll drive partner engagement and ensure the success of our collaborations. If you have a passion for technology, excellent communication skills, and a knack for building strong, lasting relationships, we want to hear from you! Join us to make a difference in a fast-paced and rewarding environment.\",\"long_description\":\"<p><b>You will:<\/b><\/p><ul><li>Improve customer retention and revenue growth for an established customer base while providing accurate weekly\/monthly\/quarterly sales forecasts<\/li><li>Achieve defined metrics by promoting the sale of products and services to a portfolio of strategic channel engagement partners<\/li><li>Conduct monthly\/quarterly consultative reviews and health checks analyzing our needs<\/li><li>Create talk tracks specifically related to customer health and use predictive data to identify &#39;at-risk&#39; customers<\/li><li>Maintain overall health of channel, ensuring high satisfaction levels, with constant evaluation of channel experience and use feedback to make improvements.<\/li><li>Manage all channel escalations and coordinate delivery of prompt and successful resolution, while maintaining communication to client and our teams<\/li><li>Guide calls with channel partner to share best practices, promote channel programs and strategic growth opportunities to expand business<\/li><li>Create and deliver training to the sales team, sharing important insights and promoting the unique value and benefits of products<\/li><li>Manage high volume of customer contacts through phone and email each day<\/li><li>Work with cross-functional teams and management to improve sales processes and achieve a positive customer experience<\/li><li>Maintain a high level of CRM hygiene to ensure all relevant data is captured<\/li><li>May potentially attend vendor events<\/li><li>Maintain overall ownership and to function as single contact for Top Channel Partners<\/li><\/ul><p><\/p><p><b>You have:<\/b><\/p><ul><li>3&#43; years of prior experience working in a customer service or sales capacity<\/li><li>Professional fluency in English and French<\/li><li>Experience of high-volume calling<\/li><li>A passion for customer experience<\/li><li>Willingness to learn new 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Trilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1057\",\"campaign_id\":\"16929\",\"campaign_title\":\"Sr. SDET (TCF) R1720400\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Quality Assurance Engineer w\/Detox Testing Experience - Bilingual\",\"street\":\"MEX Work-at-Home\",\"address\":\"MEX Work-at-Home\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\",\"long_description\":\"<p><b>Do you enjoy programming but like being in control of the quality of the app you&#39;re delivering?<\/b><\/p><p><\/p><p>Concentrix Catalyst is an award-winning digital services company and Apple Mobility Partner on a mission to improve people\u2019s lives through technology.<\/p><p>We\u2019re at an exciting stage in our growth and are looking for a Mobile QA Automation Engineer to join our team in the Americas.<\/p><p>If you&#39;re passionate about creating experiences that people love to use, not just need to use, then read on!<\/p><p><\/p><p><b>What experience\/ skills do you need?<\/b><\/p><p>\u25cf\u00a0\u00a0 \u00a0Programming experience in Swift, Kotlin or JavaScript<br \/>\u25cf\u00a0\u00a0 \u00a0Expertise in developing automated tests<br \/>\u25cf\u00a0\u00a0 \u00a0Expertise in developing automated tests using at least one of the following:<br \/>\u25cb\u00a0\u00a0 \u00a0Detox framework for React Native UI testing<br \/>\u25cb\u00a0\u00a0 \u00a0XCUITest for Swift<br \/>\u25cb\u00a0\u00a0 \u00a0Espresso framework for Android apps using Kotlin<br \/>\u25cf\u00a0\u00a0 \u00a0Experience developing and executing tests within XCode and\/or Android Studio\u00a0<br \/>\u25cf\u00a0\u00a0 \u00a0Knowledge of XML\/JSON RESTful APIs as well as tools to manipulate these, such as Charles Proxy or Fiddler<br \/>\u25cf\u00a0\u00a0 \u00a0Test planning, with a history of writing test cases<br \/>\u25cf\u00a0\u00a0 \u00a0Skilled with continuous integration toolchains (Bitrise\/Fastlane\/Testflight)<br \/>\u25cf\u00a0\u00a0 \u00a0Experience using Jira in an Agile test process<br \/>Desirable<br \/>\u25cf\u00a0\u00a0 \u00a0Experience of working in a cross-functional team environment<\/p><p><\/p><p><b>What will you do?<\/b><\/p><p>Mentored by a Tech Lead and supported by your teammates based in the US, UK, Poland and Latin America, you will help to create custom enterprise and consumer applications and platforms. You will be responsible for end-to-end testing, across the whole QA process. This will range from the beginning of sprint planning to writing test cases based on user stories and includes the writing of automated tests, as well as some manual testing, to ensure 360\u00b0 quality control.<\/p><p>You will work with other engineers around the world to write clear, concise and readable acceptance tests in true BDD style. You\u2019ll help to write and maintain tests using XCUITest, Espresso and Detox while analysing and decomposing complicated software systems and designing strategies to test these systems.<\/p><p>When you join this team you will work continuously with the development team as well as the test engineering teams to ensure that we are providing the highest quality of code, peer code reviews and pair programming.<\/p><p>You\u2019ll gain experience with industries from Consumer Finance to Retail and have the opportunity to provide a meaningful voice in developing products that improve people&#39;s lives.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you?<\/b><\/p><p>Empowerment -to be autonomous within a team that is passionate to deliver quality. Decide core working hours as a team, giving you the flexibility to work when and where you want. You\u2019ll work towards an end goal with the freedom to add to, rather than just following, Concentrix Catalyst best practices.<\/p><p>Quality - author and critique software designs and architectures and ensure the quality of your teams work through pair programming, code reviews, unit tests and test automation.<\/p><p>Excitement - you\u2019ll enjoy the benefits of being part of an established global company, yet be part of a small and growing US-based team with lots of challenges to solve<\/p><p>Collaboration - you\u2019ll work in multi-disciplinary teams, alongside highly experienced designers and engineers, enabling you to challenge each other and push each other to grow.<\/p><ul><\/ul>\",\"ats_external_id\":\"R1720400\",\"location\":\"Mexico City\",\"job_type\":\"full_time\",\"salary\":\"5.25\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-04-24T18:05:03.962+08:00\",\"created_at\":\"2026-04-10T02:04:40.952+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjkyOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Sr-Quality-Assurance-Engineer-w-Detox-Testing-Experience---Bilingual_R1720400\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"organization_reference_id\":\"PMX01\"},\"location\":{\"city\":\"Mexico City\",\"state\":null,\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"01567\",\"primary_location\":{\"id\":\"MX-WFH-INDIR-01\",\"wid\":\"740544c0a47f01a9930372781f112058\",\"descriptor\":\"MEX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"leonel.cafaro@concentrix.com\"},\"first_name\":\"Cafaro, Leonel\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102009204\",\"wid\":\"f81830f171380107b2fc2c8003b70000\",\"descriptor\":\"Leonel Cafaro (102009204)\"},{\"id\":\"102158099\",\"wid\":\"fb71bbe9c33f10085653c222b0990000\",\"descriptor\":\"Joanna Sawczak (102158099)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0355\",\"descriptor\":\"Sr. SDET (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369931\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Sr-Quality-Assurance-Engineer-w-Detox-Testing-Experience---Bilingual_R1720400\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Sr-Quality-Assurance-Engineer-w-Detox-Testing-Experience---Bilingual_R1720400\/apply\",\"job_requisition_id\":\"R1720400\"}],\"organizations\":[{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"custom_reference_id\":null,\"company_reference_id\":\"PMX01\"},{\"wid\":\"e037abba50d5016b55a043f34617f430\",\"descriptor\":\"W0ZFED Premier Bank Core Website Rede\",\"reference_id\":\"W0ZFED\",\"custom_reference_id\":\"W0ZFED\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"913d036ba80f016d0db4c9fe4417a5c5\",\"descriptor\":\"6389 - Premier Bankcard - 980000162\",\"reference_id\":\"980000162\",\"custom_reference_id\":\"980000162\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mike.gibson@concentrix.com\"},\"first_name\":\"Mike Gibson (102063397)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1720400\",\"wid\":\"7595c9683fdf1024077b37ffb7150000\",\"descriptor\":\"Sr. Quality Assurance Engineer w\/Detox Testing Experience - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1058\",\"campaign_id\":\"16907\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1719836\",\"campaign_type\":\"job_application\",\"job_title\":\"Java Full stack Developer\",\"street\":\"USA NE Work-at-Home\",\"address\":\"USA NE Work-at-Home\",\"city\":\"USA\",\"state\":\"Nebraska\",\"postal_code\":\"68501\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Role: Java Full stack Developer<\/b><\/p><p><b>Location: Omaha, NE (Onsite - 5 days a week)<\/b><\/p><p><\/p><p><b>Job Summary:<\/b><\/p><p>We are seeking a skilled Java Full Stack Developer to join our dynamic team. The ideal candidate will have strong expertise in Java, Spring Boot, and REST APIs, with additional experience in database management and front-end technologies.<\/p><p><\/p><p><b>Key Responsibilities:<\/b><\/p><ul><li><p>Develop and maintain enterprise applications using Java 8, Spring Boot, and REST APIs.<\/p><\/li><li><p>Design and optimize queries for SQL and Oracle databases.<\/p><\/li><li><p>Collaborate with UI\/UX designers to develop user interfaces, preferably using Angular 8.<\/p><\/li><li><p>Integrate systems using JMS, Kafka, and GIS technologies.<\/p><\/li><li><p>Conduct code reviews and mentor junior developers.<\/p><\/li><li><p>Participate in Agile development practices.<\/p><\/li><\/ul><p><\/p><p><b>Required Skills:<\/b><\/p><ul><li><p>Proficiency in Java 8 and J2EE.<\/p><\/li><li><p>Strong knowledge of Spring Boot and REST APIs.<\/p><\/li><li><p>Experience with SQL and Oracle databases.<\/p><\/li><li><p>Excellent analytical and problem-solving skills.<\/p><\/li><li><p>Strong communication skills.<\/p><\/li><li><p>Experience in code reviews and quality assurance.<\/p><\/li><\/ul><p><\/p><p><b>Preferred Skills:<\/b><\/p><ul><li><p>Basic knowledge of Linux operating systems.<\/p><\/li><li><p>Experience with Angular 8 and data analytics tools like Tableau.<\/p><\/li><li><p>Familiarity with JMS, Kafka, and GIS technologies.<\/p><\/li><li><p>Understanding of Agile development methodologies.<\/p><\/li><\/ul><p><\/p><p><b>Education:<\/b><\/p><ul><li><p>Bachelor\u2019s degree in computer science, Information Technology, or a related field.<\/p><\/li><\/ul><p><\/p><p>The base salary for this position is $92,250 to $101,500 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p><p><\/p><p>#LI-Onsite<br \/>#Omaha<br \/>#Nebraska<\/p>\",\"ats_external_id\":\"R1719836\",\"location\":\"USA, Nebraska\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T02:05:18.470+08:00\",\"created_at\":\"2026-04-10T00:17:33.203+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjkwNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Java-Full-stack-Developer_R1719836\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Nebraska\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"68501\",\"primary_location\":{\"id\":\"US-WAH-NEBRA-00\",\"wid\":\"b67da9176e3d1062f9deb274e110bde2\",\"descriptor\":\"USA NE Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"shaik.ahamed1@concentrix.com\"},\"first_name\":\"Ahamed, Shaik\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102235071\",\"wid\":\"66eb1bb5f1ec1015227a851cca890000\",\"descriptor\":\"Jennifer Martin (102235071)\"},{\"id\":\"103385864\",\"wid\":\"864855068eed102625af2f3703330000\",\"descriptor\":\"Shaik Ahamed (103385864)\"},{\"id\":\"102012330\",\"wid\":\"f81830f171380107b57167912f2c0000\",\"descriptor\":\"Khaja Nasiruddin Mohammed (102012330)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372081\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Java-Full-stack-Developer_R1719836\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Java-Full-stack-Developer_R1719836\/apply\",\"job_requisition_id\":\"R1719836\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"c8845a804ff7011141d305990c750000\",\"descriptor\":\"W0ZG5G Uprr Billable Usa\",\"reference_id\":\"W0ZG5G\",\"custom_reference_id\":\"W0ZG5G\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f74bef87fd1d01112caa426c29140000\",\"descriptor\":\"6950 - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nConcentrix is the global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\",\"long_description\":\"<p><\/p><p><b><span>Role:<span>\u00a0 Customer Insights Data Analyst<\/span><\/span><\/b><\/p><p><b><span>Location: Remote <\/span><\/b><\/p><p><\/p><p><\/p><p><b><span>Job Summary: <\/span><\/b><\/p><p>The Concentrix VOC Analytics team specializes in providing businesses with critical answers to guide their path. Using a variety of data collection methodologies underpinned by the latest data science, our team captures the voice of the customer across the lifecycle.\u00a0<br \/>\u00a0<br \/>As a Customer Insights Data Analyst, you have the unique opportunity to work on voice of the customer research for leading companies across a number of industries.\u00a0 Working in a team environment, you will participate in fast-paced projects and build expertise in client management skills, data analytics, and customer experience design. \u00a0The ideal candidate will possess a strong analytical background, excellent problem-solving skills, and the ability to work collaboratively with cross-functional teams. \u00a0\u00a0As well as the ability to translate data into clear, actionable insights and tell a compelling story with the data. \u00a0<\/p><p><\/p><p><b>Data Analysis and Interpretation:<\/b><\/p><ul><li>Analyze large datasets to identify trends, patterns, and insights.<\/li><li>Develop and maintain dashboards and reports to communicate findings to stakeholders.<\/li><li>Create compelling stories that address business questions based on voice of the customer and other customer experience data<\/li><\/ul><p><b>Client Consultation:<\/b><\/p><ul><li>Understand the clients\u2019 customer experience opportunities and take responsibility for planning analyses that answer, \u2018what to do&#39; and \u2018why\u2019<\/li><li>Consult with clients to identify key business questions and data needs and translate these into analytic insights<\/li><li>Present data-driven insights in a clear and concise manner to non-technical audiences.<\/li><\/ul><p><b>Data Visualization:<\/b><\/p><ul><li>Prepare charts, tables, and diagrams (primarily in Power Point) to assist in analysis of business questions based on survey data<\/li><li>Knowledge of Power BI or other business intelligence tools a plus<\/li><\/ul><p><\/p><p><b>Statistical Acumen\/Aptitude:<\/b><\/p><ul><li>Expertise in understanding and interpreting statistical concepts such as key driver modeling and segmentation \u00a0<\/li><li>Effectively communicate technical data science and analysis in a way that business owners understand<\/li><li>Have a working knowledge of how to manipulate and analyze data in R or Python<\/li><\/ul><p><\/p><p><b>Collaboration and Communication:<\/b><\/p><ul><li>Work with cross-functional teams, both internally and within clients\u2019 organizations<\/li><li>Own client discussions and delivery of presentations<\/li><li>Function independently with little intermediate supervision of assigned tasks prior to completion<\/li><\/ul><p><\/p><p><b>Innovation and Research:<\/b><\/p><ul><li>Propose innovative approaches to data analysis and problem-solving.<\/li><\/ul><p><\/p><p><b>Required Skills and Qualifications:<\/b><\/p><p><\/p><p><b>Education<\/b>: Bachelor\u2019s or master\u2019s degree in social sciences, market research, business analytics, or a related field. \u00a0<\/p><p><\/p><p><b>Experience<\/b>: 3&#43; years of experience in data analysis, market research\/voice of the customer experience or related experience in quantitative analysis.<\/p><p><\/p><p><b>Technical Skills:<\/b><\/p><p>Proficiency in programming languages such as Python, R, or SQL.<\/p><p>Experience with data visualization tools like Tableau, Power BI, or similar.<\/p><p>Experience working with generative AI, particularly LLMs<\/p><p>Familiarity with cloud platforms<\/p><p><\/p><p><b>Soft Skills:<\/b><\/p><p>Strong analytical and problem-solving abilities.<\/p><p>Excellent communication and presentation skills.<\/p><p>Ability to work independently and as part of a team<\/p><p><\/p><p>The base salary for this position is $80,217 \u2013 114,596 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 05\/31\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p>Physical and Mental Requirements<br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p>Equal Employment Opportunity<br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li>English: <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/li><li>Spanish: <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/li><\/ul><p>Accommodation<br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>Artificial Intelligence<br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>Work Authorization<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\">https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/a><\/p><p>#WAH<\/p><p>#LI-Remote<\/p><p>#Concentrix<\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1718235\",\"location\":\"USA, Michigan\",\"job_type\":\"full_time\",\"salary\":\"2080\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-11T22:06:57.851+08:00\",\"created_at\":\"2026-04-10T00:17:31.034+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjkwMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-MI-Work-at-Home\/Customer-Insights-Data-Analyst_R1718235\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Decision Sciences\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Michigan\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"48901\",\"primary_location\":{\"id\":\"US-WAH-MICHI-00\",\"wid\":\"b67da9176e3d1062f9dea2d5b51bbdc9\",\"descriptor\":\"USA MI Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"reena.kapoor@concentrix.com\"},\"first_name\":\"Kapoor, Reena\"},\"categories\":[{\"descriptor\":\"CF Decision Sciences\"}],\"recruiters\":[{\"id\":\"102010157\",\"wid\":\"c30e8ac6e5930107b3c1e2d195a00000\",\"descriptor\":\"Reena Kapoor (102010157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0474\",\"descriptor\":\"Sr. Analyst, Decision Sciences (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372040\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-MI-Work-at-Home\/Customer-Insights-Data-Analyst_R1718235\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-MI-Work-at-Home\/Customer-Insights-Data-Analyst_R1718235\/apply\",\"job_requisition_id\":\"R1718235\"}],\"organizations\":[{\"wid\":\"f9af6d72609801e3982df69a3e066660\",\"descriptor\":\"L893 - 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Maysfield\",\"address\":\"GBR Belfast - Maysfield\",\"city\":\"Belfast\",\"state\":null,\"postal_code\":\"BT1 3NR\",\"region\":null,\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"We are seeking an experienced Solution Architect\/Consultant\\nTo lead and manage enterprise contact center and telecom infrastructure across global operations. The ideal candidate will have strong hands-on experience with modern CCaaS platforms, SIP technologies, and enterprise telephony systems, along with proven leadership skills to manage teams and drive transformation initiatives.\\nThis role requires expertise in cloud-based contact center platforms, telephony infrastructure, automation, and integration technologies, while ensuring high availability, security, and performance of global telecom services.\",\"long_description\":\"<div><p><b><span><span>We&#39;re<\/span><span><span>\u00a0<\/span>Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\u00a0<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>The global technology and services leader that powers the world\u2019s best brands, today and into the future.<span>\u00a0<\/span><\/span><span>We\u2019re<\/span><span><span>\u00a0<\/span>solution-focused, tech-powered,<span>\u00a0<\/span><\/span><span>intelligence<\/span><span>-fueled. With unique data and insights, deep industry<span>\u00a0<\/span><\/span><span>expertise<\/span><span>, and advanced technology solutions,<span>\u00a0<\/span><\/span><span>we\u2019re<\/span><span><span>\u00a0<\/span>the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We<span>\u00a0<\/span><\/span><span>shape<\/span><span><span>\u00a0<\/span>new game-changing careers in over 70 countries, attracting the best talent.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of<span>\u00a0<\/span><\/span><span>develop<\/span><span>,<span>\u00a0<\/span><\/span><span>build<\/span><span><span>\u00a0<\/span>and<span>\u00a0<\/span><\/span><span>run<\/span><span><span>\u00a0<\/span>the future of<span>\u00a0<\/span><\/span><span>Integrated Services<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>around the world have devoted their careers to ensuring every relationship is exceptional. And<span>\u00a0<\/span><\/span><span>we\u2019re<\/span><span><span>\u00a0<\/span>proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We embrace our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Join us and be part of this journey towards greater opportunities and brighter futures.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><b>Job Summary:<\/b> We are seeking an experienced Senior Manager\/Sr. Professional I, Global Telecom to lead and manage enterprise contact center and telecom infrastructure across global operations. 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Dann ist diese Stelle genau das Richtige f\u00fcr dich.\u00a0<\/p><p><\/p><p>In dieser Position als\u00a0<b>Data Privacy\u00a0Specialist\u00a0(m\/w\/d)<\/b>\u00a0bist du zentraler Ansprechpartner f\u00fcr datenschutzrechtliche Themen innerhalb der DACH-Region und weiterer zugeordneter L\u00e4nder. Du unterst\u00fctzt mit deiner Expertise interne wie externe Stakeholder, gestaltest Prozesse mit und sorgst f\u00fcr die Einhaltung gesetzlicher Vorgaben.\u00a0<\/p><p><\/p><p>Wir bieten folgende Rahmenbedingungen:\u00a0<\/p><p><b>Start ab sofort | Vollzeit | Standort Deutschland \u2013 100% Homeoffice m\u00f6glich | Deutsch &amp; Englisch |\u00a0unbefristet<\/b>\u00a0<\/p><p><\/p><p>Du suchst eine Position mit Wirkung und Verantwortung? Perfekt \u2013 dann lies weiter und entdecke, warum\u00a0Concentrix\u00a0f\u00fcr \u00fcber 440.000 Menschen weltweit der Arbeitgeber der Wahl ist.\u00a0<\/p><p><\/p><p><b>Als\u00a0<\/b><b>Data\u00a0Privacy Specialist\u00a0<\/b><b>(m\/w\/d) in unserem Team wirst du:<\/b>\u00a0<\/p><ul><li>Die Einhaltung der geltenden\u00a0<b>Datenschutzgesetze und interner Richtlinien<\/b>\u00a0sicherstellen\u00a0sowie\u00a0entsprechende Aktivit\u00e4ten dokumentieren.\u00a0<\/li><\/ul><ul><li>Datenschutzma\u00dfnahmen operativ begleiten, z.\u202fB. im Rahmen von\u00a0\u201e<b>Privacy\u00a0by\u00a0Design<\/b>\u201c\u00a0und\u00a0\u201e<b>Privacy\u00a0by\u00a0Defaul<\/b>t\u201c\u00a0bei IT-Entwicklungen auf nationaler und internationaler Ebene.\u00a0<\/li><\/ul><ul><li><b>Datenschutz-Folgenabsch\u00e4tzungen<\/b>\u00a0gem\u00e4\u00df DSGVO\/GDPR\u00a0(DPIAs) erstellen und interne Prozesse zu Richtlinien, Verst\u00f6\u00dfen und neuen Anwendungen dokumentieren.\u00a0<\/li><\/ul><ul><li><b>Interne und externe Audits<\/b>\u00a0vorbereiten, begleiten und nachbereiten sowie Ma\u00dfnahmenpl\u00e4ne zur Behebung identifizierter Risiken erstellen und umsetzen.\u00a0<\/li><\/ul><ul><li>Prozesse, Richtlinien sowie\u00a0<b>Compliance- und Risikokontrollen<\/b>\u00a0weiterentwickeln.\u00a0<\/li><\/ul><ul><li><b>Datenschutz-Schulungen und Awareness-Ma\u00dfnahmen<\/b>\u00a0konzipieren und durchf\u00fchren.\u00a0<\/li><\/ul><p><\/p><p><b>Concentrix\u00a0passt perfekt zu dir, wenn du:<\/b>\u00a0<\/p><ul><li>Mehrere\u00a0Jahre Erfahrung im Datenschutz in der EU oder UK mit<b>\u00a0Fokus auf Deutschland<\/b>\u00a0mitbringst.\u00a0<\/li><\/ul><ul><li>\u00dcber fundierte Kenntnisse relevanter Datenschutzgesetze\u00a0verf\u00fcgst\u00a0(<b>DSGVO, BDSG-neu, TMG<\/b>\u00a0etc.).\u00a0<\/li><\/ul><ul><li><b>Sehr gute Deutschkenntnisse<\/b>\u00a0(C2, verhandlungssicher\/muttersprachlich) und gute bis sehr\u00a0<b>gute Englischkenntnisse<\/b>\u00a0(mind. B2) mitbringst.\u00a0Diese sind zwingend erforderlich.\u00a0<\/li><\/ul><ul><li>Erfahren im Stakeholdermanagement, insbesondere\u00a0in der\u00a0<b>Zusammenarbeit\u00a0mit Betriebsr\u00e4ten<\/b>, bist.\u00a0<\/li><\/ul><ul><li>Ein abgeschlossenes\u00a0<b>Studium im Wirtschaftsrecht<\/b>\u00a0oder eine vergleichbare Qualifikation besitzt \u2013 idealerweise erg\u00e4nzt durch eine Zertifizierung im Datenschutz (z.\u202fB.\u00a0<b>CIPP\/E, DSB-T\u00dcV,\u00a0GDDcert<\/b>).\u00a0<\/li><\/ul><ul><li>Ein grunds\u00e4tzliches IT-Verst\u00e4ndnis\u00a0mitbringst\u00a0und stark im\u00a0<b>Changemanagement\u00a0<\/b>sowie in der\u00a0<b>Prozessgestaltung\u00a0<\/b>bist.\u00a0<\/li><\/ul><ul><li>Kommunikationstalent besitzt und dich in\u00a0<b>Projektgruppen, auch international<\/b>, sicher bewegst.\u00a0<\/li><\/ul><ul><li>Gerne\u00a0<b>eigenverantwortlich\u00a0<\/b>arbeitest\u00a0und\u00a0<b>unternehmerisch\u00a0<\/b>denkst.\u00a0<\/li><\/ul><ul><li>In einem\u00a0<b>dynamischen Umfeld den \u00dcberblick\u00a0beh\u00e4ltst,\u00a0<\/b>eigeninitiativ agierst und analytisch stark bist.\u00a0<\/li><\/ul><ul><li><b>Reisebereit\u00a0<\/b>bist\u00a0(ca. 2 Tage alle 2\u20133 Monate).\u00a0<\/li><\/ul><p><\/p><p><b>In dieser Position bieten wir dir Benefits, die deinen Arbeitsalltag bereichern:<\/b>\u00a0<\/p><ul><li>Ein\u00a0<b>unbefristeter Arbeitsvertrag<\/b>\u00a0mit Perspektive auf langfristige Zusammenarbeit.\u00a0<\/li><\/ul><ul><li>Eine spannende\u00a0<b>Zusammenarbeit mit internationalen Teams<\/b>\u00a0(EMEA) und viel Gestaltungsfreiraum mit direkter Linie ins Management.\u00a0<\/li><\/ul><ul><li>Flexible Arbeitszeiten im\u00a0<b>Homeoffice<\/b>, 30 Urlaubstage sowie\u00a0<b>Vertrauensarbeitszeit\u00a0<\/b>f\u00fcr zus\u00e4tzliche Flexibilit\u00e4t.\u00a0<\/li><\/ul><ul><li>Zus\u00e4tzliche finanzielle Absicherung durch eine\u202f<b>betriebliche Altersvorsorge.<\/b>\u00a0<\/li><\/ul><ul><li>Regelm\u00e4\u00dfige Fort- und Weiterbildungen \u2013 intern wie extern.\u00a0Erhalte au\u00dferdem einen<b>\u00a0kostenlosen Zugang zu LinkedIn Learning<\/b>\u00a0und Zugang zu innovativen Technologien.\u00a0<\/li><li>Eine Vielzahl an\u00a0<b>Online-Shopping-Rabatten<\/b>, speziell f\u00fcr\u00a0Concentrix\u00a0Mitarbeiter\u00a0sowie\u00a0einegef\u00f6rderte\u00a0Mitgliedschaft\u00a0bei\u00a0Wellhub\u00a0und ausgew\u00e4hlten Fitnessstudios.\u00a0<\/li><li>Eine strukturierte Einarbeitung und kontinuierliche Unterst\u00fctzung bei deiner Weiterentwicklung.\u00a0<\/li><\/ul><p><\/p><p><b>Wenn das nach deinem n\u00e4chsten beruflichen Schritt klingt, dann m\u00f6chten wir dich unbedingt kennenlernen.<\/b>\u00a0<br \/>Bewirb dich jetzt direkt \u00fcber unser Online-Formular!\u00a0<\/p><p><b>Du hast noch Fragen?<\/b>\u00a0<br \/>Bei R\u00fcckfragen steht dir\u00a0Annette von Prittwitz unter annette.prittwitz&#64;concentrix.com gerne zur Verf\u00fcgung.\u00a0<\/p><p><b>Das sind wir:<\/b>\u00a0<br \/>Concentrix\u00a0ist ein weltweit f\u00fchrendes Unternehmen im Bereich Customer Experience und Business Solutions. Mit \u00fcber 440.000 Mitarbeitenden in mehr als 40 L\u00e4ndern unterst\u00fctzen wir Top-Marken mit innovativen Services und digitalen L\u00f6sungen.\u00a0<\/p><p><b>Vielfalt und Chancengleichheit geh\u00f6ren zu den gelebten Grundwerten bei\u00a0Concentrix:<\/b>\u00a0<\/p><p><i>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur\u00e4umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel\u00e4stigung ist. 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allowing for market-specific customization across locations, languages and LOBs.\\nTranslate client expectations, contractual SLAs, and regulatory requirements into standardized T&Q frameworks\\nEstablish and govern regional quality standards, calibration models, and learning principles aligned with business outcomes\\nDevelop dashboards for Directors and above, with learning effectiveness, quality performance and capability maturity.\\nLead, coach, and develop local training managers and quality managers across all sites\\nPerformance expectations alignment translated into realistic actionable and measured activities\\nClear articulation of ROI for key strategic activities deployment\\nTrack, align, standardize and report on Speed to Proficiency practices\\nResponsible for maintaining a succession and capability plan for Training and Quality leadership roles\\nDrive accountability through structured performance reviews, action plans and leadership coaching\\nThis role will collaborate 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gaps\\nCollaborate with all operational roles for successful identification of Customer Journey friction points\\nImplement and follow-up on improvement recommendations culture at each location\",\"long_description\":\"<div><b>Key Responsibilities<\/b><\/div><p><\/p><ul><li>Point of contact for Training and Quality activities for the region<\/li><li>Build a sustainable Training and Quality program that adheres to CNX and clients training and quality guidelines.<\/li><li>Ensure each location has a standardized process in place for transaction monitoring activities, client and CNX driven, and training delivery calibration.<\/li><li>Ensure each location Trainer accreditation is met according to client\u2019s and CNX guidelines.<\/li><li>Build, sustain and coach a pool of managers ensuring flexibility in capacity of training volume.<\/li><li>Instil governance practices<\/li><li>Provide feedback to QA\/s regarding transaction made using Quality Form.<\/li><li>Ensure instructor\/s create a training environment that is engaging, positive and free of intimidation.\u00a0<\/li><li>Understands the factors related to gaps in quality processes and suggest improvements and\/or action plans as needed<\/li><li>Screen and Interview of potential instructor and quality role candidates.<\/li><li>Conduct employee one on one\u2019s and yearly focal reviews.<\/li><li>Manage and meet defined Training performance goal while in training and nesting, and Quality performance.<\/li><li>Responsible for the overall development of the team<\/li><li>Ensure quality related KPIs are familiar to everyone and ensure training is provided to all relevant functions against their responsibilities.<\/li><li>Provide formal and informal performance feedback, both team based and one-to-one take corrective action if required.<\/li><li>Promote positive employee behavior by leading an example.<\/li><\/ul><p><span>\u00a0\u00a0 \u00a0\u00a0 \u00a0\u2022\u00a0\u00a0 \u00a0<\/span>Provide and point of contact for continuous education for the program both Advisor and Support group.<\/p><p><\/p><p><\/p><div><h2><b>Key Requirements<\/b><\/h2><ul><li>Proven experience in Training &amp; Quality management within a BPO or customer operations environment.<\/li><li>Strong knowledge of transaction monitoring, quality frameworks, and training methodologies.<\/li><li>Experience in stakeholder management, including client-facing roles.<\/li><li>Excellent coaching, mentoring, and leadership skills.<\/li><li>Strong analytical and problem-solving capabilities.<\/li><li>Ability to manage multiple locations and drive standardization.<\/li><\/ul><\/div>\",\"ats_external_id\":\"R1719787\",\"location\":\"Cairo\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EGP\",\"updated_at\":\"2026-05-11T18:06:28.663+08:00\",\"created_at\":\"2026-04-10T00:14:27.603+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjYwMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Samco-Building-Chill-out-Midor-complex-90-North-street\/Sr-Manager--Training---Quality_R1719787-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training and Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0b9ee2cb4de0000\",\"descriptor\":\"Webhelp Egypt\",\"reference_id\":\"WEG02\",\"organization_reference_id\":\"WEG02\"},\"location\":{\"city\":null,\"state\":\"Cairo\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":\"11835\",\"primary_location\":{\"id\":\"EG-CAI-SAMCO-01\",\"wid\":\"61d2dcc64d2b10103de1f6273be70000\",\"descriptor\":\"EGY Cairo - Samco Building, Chill out Midor complex, 90 North street\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"omarmokhtarelsayed.hassan@concentrix.com\"},\"first_name\":\"Mokhtar El-Sayed, Omar\"},\"categories\":[{\"descriptor\":\"CF Training and Quality\"}],\"recruiters\":[{\"id\":\"101156731\",\"wid\":\"ac65696e872010873bbb4834957b6db1\",\"descriptor\":\"Omar Mokhtar El-Sayed (101156731)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1683\",\"descriptor\":\"Sr. Manager, Training & Quality\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371870\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Samco-Building-Chill-out-Midor-complex-90-North-street\/Sr-Manager--Training---Quality_R1719787-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Samco-Building-Chill-out-Midor-complex-90-North-street\/Sr-Manager--Training---Quality_R1719787-1\/apply\",\"job_requisition_id\":\"R1719787\"}],\"organizations\":[{\"wid\":\"f974ad93392a10424d5f09ccf9cf0000\",\"descriptor\":\"12673 - Airbnb - 980003659\",\"reference_id\":\"980003659\",\"custom_reference_id\":\"980003659\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f0183cc08df9f1d112d46\",\"descriptor\":\"TTQ\",\"reference_id\":\"TTQ\",\"custom_reference_id\":\"TTQ\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d10632d019373eb76672c\",\"descriptor\":\"RA - Remote Agent\",\"reference_id\":\"Remote_Agent\",\"custom_reference_id\":\"Remote_Agent\",\"company_reference_id\":null},{\"wid\":\"aa38e2edfc8210416b255b3f4fa80000\",\"descriptor\":\"Airbnb - CS\",\"reference_id\":\"Airbnb - CS_20240220_IND\",\"custom_reference_id\":\"Airbnb - CS_20240220_IND\",\"company_reference_id\":null},{\"wid\":\"4d890d90cbdb10424d9b11715d950000\",\"descriptor\":\"W0ZSO6 Airbnb\",\"reference_id\":\"W0ZSO6\",\"custom_reference_id\":\"W0ZSO6\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801cdbb9cec113c06d5b9\",\"descriptor\":\"(CORP) Global Accounts Delivery DPE Indirect\",\"reference_id\":\"GLOBALACCT-IND\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0b9ee2cb4de0000\",\"descriptor\":\"Webhelp Egypt\",\"reference_id\":\"WEG02\",\"custom_reference_id\":null,\"company_reference_id\":\"WEG02\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"bruno.fernandes1@concentrix.com\"},\"first_name\":\"Bruno Vaz (976807)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1719787\",\"wid\":\"aadbe9c274aa10238445f4b16c8f0000\",\"descriptor\":\"Sr. Manager, Training & Quality\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_7\",\"wid\":\"0227dc387a0901601ddf81d4e0652a34\",\"descriptor\":\"Grade 7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1073\",\"campaign_id\":\"16566\",\"campaign_title\":\"Supervisor, Training R1719393\",\"campaign_type\":\"job_application\",\"job_title\":\"Supervisor, Training\",\"street\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\",\"address\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0111411\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"El\/la Supervisor(a) de Formaci\u00f3n es responsable de apoyar el an\u00e1lisis, la programaci\u00f3n y la implementaci\u00f3n de todas las capacitaciones presenciales en apoyo a los programas de los clientes asignados, con el fin de garantizar una preparaci\u00f3n \u00f3ptima de la fuerza laboral. Esta posici\u00f3n supervisa a los Entrenadores que apoyan el portafolio asignado y trabaja con m\u00faltiples programas o l\u00edneas de negocio, que pueden abarcar diferentes sitios o geograf\u00edas.\\nEl rol fomenta relaciones s\u00f3lidas con clientes y \u00e1reas internas, contribuyendo a la mejora continua del desempe\u00f1o y al desarrollo del talento. Es responsable de la direcci\u00f3n general, coordinaci\u00f3n y evaluaci\u00f3n del \u00e1rea de Formaci\u00f3n.\",\"long_description\":\"<div><h2><b>Descripci\u00f3n del Cargo<\/b><\/h2><h3><b>Funciones Esenciales \/ Responsabilidades Clave (Formaci\u00f3n)<\/b><\/h3><ul><li>Desarrollar un equipo de profesionales de formaci\u00f3n bien capacitados y competentes que impulsen la mejora continua de la organizaci\u00f3n y de s\u00ed mismos.<\/li><li>Liderar iniciativas para mejorar la efectividad del \u00e1rea de Formaci\u00f3n mediante la evaluaci\u00f3n y optimizaci\u00f3n de procesos internos.<\/li><li>Evaluar la consistencia y efectividad de los entrenadores a trav\u00e9s de observaci\u00f3n directa y an\u00e1lisis de sesiones de capacitaci\u00f3n.<\/li><li>Crear, mantener y gestionar el <b>cronograma de capacitaci\u00f3n<\/b> para nuevos ingresos y entrenamientos recurrentes.<\/li><li>Evaluar la efectividad de los programas de formaci\u00f3n y colaborar con stakeholders del negocio en la creaci\u00f3n y ejecuci\u00f3n de planes de mejora.<\/li><li>Realizar sesiones de <b>coaching y desarrollo<\/b> con los entrenadores para fortalecer habilidades y desempe\u00f1o.<\/li><li>Desarrollar relaciones de trabajo s\u00f3lidas con stakeholders clave del negocio, internos y externos.<\/li><li>Administrar los procesos de <b>certificaci\u00f3n y capacitaci\u00f3n<\/b> del personal, asegurando el cumplimiento de requisitos internos y del cliente.<\/li><li>Garantizar la correcta planificaci\u00f3n, facilitaci\u00f3n y coordinaci\u00f3n de sesiones de capacitaci\u00f3n.<\/li><li>Liderar iniciativas, mesas de trabajo y planes de acci\u00f3n relacionados con Formaci\u00f3n junto con \u00e1reas como Operaciones, Cliente, Gesti\u00f3n de Cuenta y Recursos.<\/li><li>Analizar resultados de Formaci\u00f3n, identificar tendencias, determinar causas ra\u00edz y presentar hallazgos para liderar planes de acci\u00f3n correctiva y preventiva.<\/li><\/ul><p><\/p><p><b>Perfil del candidato<\/b><\/p><ul><li>2 a 4 a\u00f1os de experiencia relacionada o experiencia en un entorno de Contact Center.<\/li><li>T\u00edtulo universitario (preferiblemente).<\/li><li>Fuertes habilidades de comunicaci\u00f3n, tanto escritas como verbales.<\/li><li>Dominio de Microsoft Office.<\/li><li>Capacidad para liderar equipos, manejar m\u00faltiples prioridades y cumplir con plazos establecidos.<\/li><li>Habilidad para mentorizar, entrenar y brindar direcci\u00f3n a equipos de trabajo.<\/li><li>Persona proactiva, con sentido de urgencia y capacidad para trabajar bajo presi\u00f3n.<\/li><li>Capacidad para fomentar profesionalismo y relaciones de trabajo efectivas.<\/li><li>Alta atenci\u00f3n al detalle.<\/li><li>Disponibilidad para horarios flexibles.<\/li><li>Disponibilidad para viajes ocasionales.<\/li><\/ul><p><\/p><p><b>Pol\u00edticas internas de Plan Carrera<\/b><\/p><ul><li><b>Los game-changers deben contar con la aprobaci\u00f3n de su supervisor inmediato para presentarse a la convocatoria.<\/b><\/li><li><b>Antig\u00fcedad m\u00ednima en la compa\u00f1\u00eda: 6 meses.<\/b><\/li><li><b>Desempe\u00f1o requerido: <\/b>KPIs o indicadores en meta para la unidad de negocio a la que pertenecen en los \u00faltimos 3 meses<b> (no promedio).<\/b><\/li><li><b>No debe tener acciones disciplinarias activas.<\/b><\/li><li><b>El game-changer s\u00f3lo puede participar en un proceso a la vez.<\/b><\/li><li><b>Cumplir con los itinerarios de aprendizaje de la Universidad Corporativa.<\/b><\/li><li><b>Debe permanecer al menos 6 meses en el puesto al que fue promovido recientemente, <\/b>para poder aplicar a otra convocatoria.<\/li><li>Si fue evaluado por el psic\u00f3logo de Plan Carrera para una vacante y no fue seleccionado<b>, debe esperar al menos 2 meses para volver a aplicar a ese mismo puesto del cual no pas\u00f3<\/b><\/li><li>El proceso se realiza y\/o fuera del horario laboral<b>, lo que implica que el game-changer debe estar disponible en su tiempo libre en caso de que lo requiramos.<\/b><\/li><li>Cualquier otra directriz que pueda surgir en el proceso de Plan Carrera debido a la legislaci\u00f3n de cada lugar o directrices del cliente se har\u00e1 constar dentro del procedimiento y plataforma actual.<\/li><\/ul><\/div>\",\"ats_external_id\":\"R1719393\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"2500000\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-05-09T00:08:13.524+08:00\",\"created_at\":\"2026-04-10T00:14:11.958+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjU2Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Mallplaza---Avenida-Calle-19--28---80\/Supervisor--Training_R1719393-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"501a28cad1ad101ac0b7ea4d77830000\",\"descriptor\":\"Concentrix 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(102598503)\"},{\"id\":\"102600016\",\"wid\":\"da7d7d2449a21010319c28b058540000\",\"descriptor\":\"Angelina Pereira Usuga (102600016)\"},{\"id\":\"102629520\",\"wid\":\"c5682ed6077b10155e74be38f3540000\",\"descriptor\":\"Julie Pabon Jaimes (102629520)\"},{\"id\":\"102598470\",\"wid\":\"da7d7d2449a2101031bc65017a1a0002\",\"descriptor\":\"Emperatriz Toro D\u00edaz (102598470)\"},{\"id\":\"102630138\",\"wid\":\"c5682ed6077b10155e761e1402a00005\",\"descriptor\":\"Jose Amaya Urquijo (102630138)\"},{\"id\":\"102600268\",\"wid\":\"da7d7d2449a21010318dbda697490001\",\"descriptor\":\"Valentina Malo Suarez (102600268)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1669\",\"descriptor\":\"Supervisor, Training\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369265\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Mallplaza---Avenida-Calle-19--28---80\/Supervisor--Training_R1719393-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Mallplaza---Avenida-Calle-19--28---80\/Supervisor--Training_R1719393-1\/apply\",\"job_requisition_id\":\"R1719393\"}],\"organizations\":[{\"wid\":\"f9af6d72609801cb112f3d1e3c063ac1\",\"descriptor\":\"COGS (SITE) QUALITY & TRAINING (DIRECT)\",\"reference_id\":\"QUALTRAIN-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"501a28cad1ad101ac0b7ea4d77830000\",\"descriptor\":\"Concentrix Servicios Colombia SAS\",\"reference_id\":\"WCO05\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO05\"},{\"wid\":\"003ea3a0bf73101ef2a756c8a33c0000\",\"descriptor\":\"19147 - Mercado Libre - WHONELINK231\",\"reference_id\":\"WHONELINK231\",\"custom_reference_id\":\"WHONELINK231\",\"company_reference_id\":null},{\"wid\":\"35ad68c732c0101fc70f8df0a57a0000\",\"descriptor\":\"W0ZN4C P_Meli Mediaciones Co\",\"reference_id\":\"W0ZN4C\",\"custom_reference_id\":\"W0ZN4C\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"laura.pena1@concentrix.com\"},\"first_name\":\"Benjamin Pe\u00f1a Sarmiento (102600769)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1719393\",\"wid\":\"0a6bcbac87011023233acc65e6930000\",\"descriptor\":\"Supervisor, Training\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<div><p><\/p><\/div>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1074\",\"campaign_id\":\"16554\",\"campaign_title\":\"Specialist, Sales Trainer R1720223\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Trainer with English\",\"street\":\"BGR Sofia - Advance Business Center\",\"address\":\"BGR Sofia - Advance Business Center\",\"city\":\"Sofia\",\"state\":null,\"postal_code\":\"1766\",\"region\":null,\"country\":\"Bulgaria\",\"short_description\":\"\",\"long_description\":\"<p>The Sales Trainer facilitates and delivers targeted, focused training to teach and strengthen client-specific knowledge and skills, including sales processes and systems. The Sales Trainer collaborates with internal and\/or external stakeholders to deliver responsive programs and content designed to support the needs of the business, promoting efficiency, and increasing productivity.<\/p><p><\/p><p>Responsibilities:<\/p><ul><li><span>Provide employees with skills-based, client coaching to support achievement of specific weekly\/monthly\/quarterly operating plan targets, sales targets, assigned performance targets, and high customer satisfaction<\/span><\/li><li><span>Partner with team members to develop a training program designed to enhance client sales knowledge associated with any of our sales motions<\/span><\/li><li><span>Analyze data, performance, and customer experience trends to develop strategic sales plays and best practices for client\/specific territories<\/span><\/li><li><span>Oversee and validate the delivery and quality of provided training<\/span><\/li><li><span>Track the effectiveness of training interventions through multiple assessment tools<\/span><\/li><li><span>Work with all team members to improve sales systems to achieve a positive customer experience<\/span><\/li><li><span>Maintain a high level of communication with your team to ensure strategic client relationship is fostered and developed<\/span><\/li><li><span>Maintain high level of knowledge about our clients, customer interaction, and evolving business environment for relevant training content delivery<\/span><\/li><li><span>Help create a culture of learning where individuals manage their own development, competence, and performance<\/span><\/li><\/ul><p><b>Experience &amp; Background<\/b><\/p><ul><li><b>Experience <\/b><b>as <\/b><b>Trainer is <\/b><b>preffered<\/b><\/li><li><b>At least 2 years of e<\/b><b>xperience in B2B Sales is required.<\/b><\/li><li><b>At least 6 months of experience in Concentrix<\/b><\/li><li><b>Primary and Secondary KPIs on target in the past 6 months<\/b><\/li><li><b>No PIP or written warnings in the past 6 Months<\/b><\/li><li><b>Absenteeism record will also be taken into account as part of the recruitment process. \u00a0<\/b><\/li><li>Recognized subject matter expert with the ability to influence and coach peers<\/li><li>Experience in high-volume calling or sales environments preferred<\/li><\/ul><p><b>Skills &amp; Competencies<\/b><\/p><ul><li>Strong understanding of sales techniques, customer experience principles, and quality standards<\/li><li>Experience with CRM platforms strongly preferred<\/li><li>Strong MS Office skills, particularly Excel and PowerPoint<\/li><li>Ability to manage multiple priorities and projects simultaneously<\/li><li>Confident communicator capable of engaging diverse audiences<\/li><li>High attention to detail with strong written and verbal communication skills<\/li><\/ul><p><b>Language &amp; Work Arrangement<\/b><\/p><ul><li><b>Fluency in\u00a0 English (C1 required)<\/b><\/li><li><b>On site <\/b><b>working model <\/b><b>from Sofia with possibility for a hybrid model after 6 months based on performance. <\/b><\/li><\/ul>\",\"ats_external_id\":\"R1720223\",\"location\":\"Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:21.551+08:00\",\"created_at\":\"2026-04-10T00:14:04.781+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjU1NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Sales-Trainer-with-English_R1720223\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Sofia\",\"state\":null,\"country\":{\"wid\":\"25f4875dc598484dbeee857eb2d81652\",\"iso2\":\"BG\",\"iso3\":\"BGR\",\"descriptor\":\"Bulgaria\",\"iso_numeric\":\"100\"},\"postal_code\":\"1766\",\"primary_location\":{\"id\":\"BG-SOF-ABCEN-01\",\"wid\":\"740544c0a47f012495b122771f115455\",\"descriptor\":\"BGR Sofia - Advance Business Center\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anelia.encheva@concentrix.com\"},\"first_name\":\"Encheva, Anelia (Encheva, Anelia)\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102117831\",\"wid\":\"3cabd2776c6910140e8c63dac8bf0000\",\"descriptor\":\"Anelia Encheva (Anelia Encheva) (102117831)\"},{\"id\":\"102131887\",\"wid\":\"ee9b1cd1bea31019452e1b00c06b0000\",\"descriptor\":\"Catarina Soares (102131887)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3244\",\"descriptor\":\"Specialist, Sales Trainer\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367440\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Sales-Trainer-with-English_R1720223\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Sales-Trainer-with-English_R1720223\/apply\",\"job_requisition_id\":\"R1720223\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"martin.tachev@concentrix.com\"},\"first_name\":\"Martin Tachev (BB017571)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1720223\",\"wid\":\"beeb66ad25c010230e8c7cbd8d400000\",\"descriptor\":\"Sales Trainer with English\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1630\",\"campaign_id\":\"363\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1721479\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Support Consultant (Italian - speaking) - On-site IN02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<div><\/div><div><div><div><div><div><div><div><div><div><p><b>Experience the power of a game - changing career<\/b>\u00a0<\/p><p><\/p><p>Are you looking for\u00a0what\u2019s\u00a0next?\u00a0We\u2019re\u00a0a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If\u00a0you\u2019re\u00a0looking to grow and be inspired, as a\u00a0<b>Fashion Support Consultant in Barcelona\u00a0(on-site),<\/b>\u00a0you will be part of our team of\u00a0game-changers\u00a0who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.\u00a0<\/p><p><\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p><\/p><p>We\u2019ll\u00a0give you all the training,\u00a0cutting-edge\u00a0technologies, and the continuing support\u00a0you\u2019ll\u00a0need to succeed. At Concentrix,\u00a0there\u2019s\u00a0a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within!\u00a0That\u2019s\u00a0why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career\u00a0you\u2019ve\u00a0always envisioned.\u00a0<\/p><p><\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p><\/p><p>As a Fashion Support Consultant\u00a0on our team, you will:<\/p><p>- Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users\u2019 demands.\u00a0<\/p><p>- Log call details onto call management systems and provide response and resolution within SLA.\u00a0<\/p><p>-\u00a0Maintain\u00a0service and product knowledge and\u00a0expertise\u00a0associated with applications specific to individual customers.\u00a0<\/p><p>- Escalate potential service issues initially with Mentor. To follow all the processes and procedures of the project.\u00a0<\/p><p>- Understand and\u00a0comply with\u00a0administrative duties\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>Concentrix is a great match if you:\u00a0<\/p><p>- Are proficient or bilingual in Italian with an advanced level of English<\/p><p>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<\/p><p>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/p><p>- Have\u00a0excellent communication skills and adaptability\u00a0<\/p><p>- Working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration is a plus\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you feel you\u00a0don\u2019t\u00a0check every box, we encourage you to apply anyway.\u00a0We&#39;ll\u00a0do our best to match you with the right job, whether\u00a0it\u2019s\u00a0this or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s\u00a0in it for you<\/b>\u00a0<\/p><p><\/p><p>- Full-time\u00a039 hours\/week, permanent contract: rotative Monday to Friday 9:00 to 18:00<\/p><p>- Salary 19,623 euros gross\/year &#43; up to 1,200 euros gross\/year in bonus\u00a0<\/p><p>- Central location in Barcelona<\/p><p>- Full paid training on the company and the project\u00a0you&#39;ll\u00a0be working on\u00a0<\/p><p>- Career development programs, specialized courses, and language classes\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our\u00a0game-changers\u00a0because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;\u00a0game-changers\u00a0around the globe call Concentrix their \u201cemployer of choice.\u201d<b>\u00a0<\/b>\u00a0<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer<\/b>\u00a0<\/p><p><i>We&#39;re\u00a0proudly\u00a0united as one\u00a0team, one company, globally.\u00a0We&#39;re\u00a0committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><p><span>R1721479<\/span><\/p>\",\"ats_external_id\":\"R1721479\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-08T09:11:45.585+02:00\",\"created_at\":\"2026-04-09T20:04:46.337+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjM?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjM\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Spanish\",\"English\",\"Italian\"],\"recruiter\":{\"email\":{\"address\":\"carlota.albert@concentrix.com\"},\"first_name\":\"Albert Rosario, Carlota\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103362408\",\"wid\":\"e7d9845c57a9101fa6acd0d0293a0000\",\"descriptor\":\"Carlota Albert Rosario (103362408)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368654\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fashion-Support-Consultant--Italian---speaking----On-site-IN02_R1721479\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fashion-Support-Consultant--Italian---speaking----On-site-IN02_R1721479\/apply\",\"job_requisition_id\":\"R1721479\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"bcbf993a77a1101ef5b346fd59dd0000\",\"descriptor\":\"W0ZQP6 P_Sbt_Spain_Inditex\",\"reference_id\":\"W0ZQP6\",\"custom_reference_id\":\"W0ZQP6\",\"company_reference_id\":null},{\"wid\":\"737a25f4db51101ee7cc3bfa0cfb0000\",\"descriptor\":\"20179 - Inditex - WHSBTSPAIN29\",\"reference_id\":\"WHSBTSPAIN29\",\"custom_reference_id\":\"WHSBTSPAIN29\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"karina.weiss@concentrix.com\"},\"first_name\":\"Karina Weiss Murbach (102542428)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721479\",\"wid\":\"aadbe9c274aa102409de469273d10000\",\"descriptor\":\"Fashion Support Consultant (Italian - speaking) - On-site IN02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1631\",\"campaign_id\":\"361\",\"campaign_title\":\"Advisor II, B2B Sales R1719365\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative (Finnish - speaking) - Hybrid - Cloud Solutions MV02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b>\u00a0<\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Sales Development<\/b><\/p><p><b>Representative in Malaga (Hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p><\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As a\u00a0<b>Sales Development Representative\u00a0<\/b>on our team, you will:\u00a0<\/p><p>- Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise\u00a0<br \/>- Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies\u00a0<br \/>- Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client&#39;s leading cloud technologies\u00a0<br \/>- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers\u00a0<br \/>- Collect feedback from customers and articulate it back to the business: \u201cVoice of customer.\u201d\u00a0<\/p><p>- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p>- Are bilingual or proficient in Finnish plus fluent in English\u00a0<br \/>- Have 1-2 years\u2019 experience in IT sales with a proven track record of success and\/or sales account management or customer management experience\u00a0<br \/>- Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc.\u00a0<\/p><p><\/p><p><b>It would be a plus if you:\u00a0<\/b><\/p><p><\/p><p>- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions\u00a0<br \/>- Have Microsoft Fundamentals certification on MS Azure, Modern Workplace and\/or BizApps<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><\/p><p><b>In this role, we offer benefits that help support your unique lifestyle:<\/b>\u00a0<\/p><p>- Full-time, permanent Spanish contract, we also help you with what you need to start working and living in Spain\u00a0<\/p><p>- Schedule: Monday to Friday 09:00 - 18:00<br \/>- Salary 25,000 euros gross per year &#43;\u00a0 4,800 euros gross per year in bonus &#43; Private Medical Insurance\u00a0<br \/>- Relocation support* \u00a0<br \/>- Full paid training for the company and the products you will be working on \u00a0<br \/>- A modern centrally placed office in Benalmadena, right next to the beach area \u00a0<br \/>\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><p><span>R1719365<\/span><\/p>\",\"ats_external_id\":\"R1719365\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"2031.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-08T09:11:45.259+02:00\",\"created_at\":\"2026-04-09T18:18:52.474+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjE?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjE\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"Finnish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"rhea.kirpalani@concentrix.com\"},\"first_name\":\"Kirpalani, Rhea\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"},{\"id\":\"102999157\",\"wid\":\"f49961d5724310109d8d1df1f3d30000\",\"descriptor\":\"Rhea Kirpalani (102999157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367855\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Development-Representative--Finnish---speaking----Hybrid---Cloud-Solutions-MV02_R1719365\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Development-Representative--Finnish---speaking----Hybrid---Cloud-Solutions-MV02_R1719365\/apply\",\"job_requisition_id\":\"R1719365\"}],\"organizations\":[{\"wid\":\"46898e6d775c10016d1c75e3f5060000\",\"descriptor\":\"W0ZXXD MICROSOFT P_VDS AGP PRD\",\"reference_id\":\"W0ZXXD\",\"custom_reference_id\":\"W0ZXXD\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"amir.golshanebrahimi@concentrix.com\"},\"first_name\":\"Amir Golshan Ebrahimi (102625479)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1719365\",\"wid\":\"ff06e60294ed10218772cc376c4a0000\",\"descriptor\":\"Sales Development Representative (Finnish - speaking) - Hybrid - Cloud Solutions MV02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1632\",\"campaign_id\":\"357\",\"campaign_title\":\"Advisor II, B2B Sales R1719357\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative (Norwegian-speaking) - Hybrid - Cloud Solutions MV02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Sales Development Representative<\/b> <b>in Malaga (Hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As an\u00a0<b>Sales Development Representative\u00a0<\/b>on our team, you will:\u00a0<\/p><p>- Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise\u00a0<br \/>- Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies\u00a0<br \/>- Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client&#39;s leading cloud technologies\u00a0<br \/>- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers\u00a0<br \/>- Collect feedback from customers and articulate it back to the business: \u201cVoice of customer.\u201d\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p>- Are bilingual or proficient in Norwegian plus fluent in English\u00a0<br \/>- Have 1-2 years\u2019 experience in IT sales with a proven track record of success and\/or sales account management or customer management experience\u00a0<br \/>- Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc.\u00a0<\/p><p><\/p><p><b>It would be a plus if you:\u00a0<\/b><\/p><p>- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions\u00a0<br \/>- Have Microsoft Fundamentals certification on MS Azure, Modern Workplace and\/or BizApps\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.<\/p><p><\/p><p><\/p><p>- Base salary of 25,000 euros gross\/year &#43; a bonus of up to 4,800 euros\/gross\/year and private medical insurance<br \/>- Relocation support*<br \/>- Full-time Spanish contract, we also help you with what you need to start working and living in Spain<br \/>- Full paid training for the company and the products you will be working on<br \/>- A modern centrally placed office in Benalmadena, right next to the beach area<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><br \/><b><span>R1719357<\/span> <\/b><\/p>\",\"ats_external_id\":\"R1719357\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"2083.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-12T09:30:20.641+02:00\",\"created_at\":\"2026-04-09T18:18:50.632+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTc?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTc\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"English\",\"Norwegian\"],\"recruiter\":{\"email\":{\"address\":\"rhea.kirpalani@concentrix.com\"},\"first_name\":\"Kirpalani, Rhea\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102999157\",\"wid\":\"f49961d5724310109d8d1df1f3d30000\",\"descriptor\":\"Rhea Kirpalani (102999157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368063\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Development-Representative--Norwegian-speaking----Hybrid---Cloud-Solutions-MV02_R1719357\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Development-Representative--Norwegian-speaking----Hybrid---Cloud-Solutions-MV02_R1719357\/apply\",\"job_requisition_id\":\"R1719357\"}],\"organizations\":[{\"wid\":\"46898e6d775c10016d1c75e3f5060000\",\"descriptor\":\"W0ZXXD MICROSOFT P_VDS AGP PRD\",\"reference_id\":\"W0ZXXD\",\"custom_reference_id\":\"W0ZXXD\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"christian.vedde@concentrix.com\"},\"first_name\":\"Christian Vedde (102540521)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1719357\",\"wid\":\"9439aa4c7b481021870fab926d730000\",\"descriptor\":\"Sales Development Representative (Norwegian-speaking) - Hybrid - Cloud Solutions MV02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1633\",\"campaign_id\":\"353\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1720967\",\"campaign_type\":\"job_application\",\"job_title\":\"Digital Personal Stylist (English-speaking) - On-site MX01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalonia\",\"country\":\"Spain\",\"short_description\":\"Digital Personal Stylist in Barcelona,\",\"long_description\":\"<div><p><b><span>Experience the power of a game-changing career<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>Are you passionate about fashion, styling, and delivering exceptional customer experiences?<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>We\u2019re<\/span><span><span>\u00a0<\/span>a global technology and services<span>\u00a0<\/span><\/span><span>leader in<\/span><span><span>\u00a0<\/span>powering the brands of the future. In this role,<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>represent a premium brand and help recreate the in-store luxury experience in a digital environment.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>As a Digital Personal Stylist in Barcelona,<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>connect with clients through chat and email, offering personalized styling advice while driving engagement and sales.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Career growth and personal development<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>provide you with the training, tools, and support you need to succeed.<span>\u00a0<\/span><\/span><span>You\u2019ll<\/span><span><span>\u00a0<\/span>develop<span>\u00a0<\/span><\/span><span>expertise<\/span><span><span>\u00a0<\/span>in luxury fashion,<span>\u00a0<\/span><\/span><span>clienteling<\/span><span>, and digital sales, with opportunities to grow within a global organization.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>What you will do in this role<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Deliver a premium, personalized styling experience<\/span><span><span>\u00a0<\/span>via chat and email, replicating the in-store luxury client advisor journey.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Provide<span>\u00a0<\/span><\/span><span>accurate<\/span><span><span>\u00a0<\/span>and engaging product recommendations, including sizing,<span>\u00a0<\/span><\/span><span>fit<\/span><span>, and styling advice.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Create complete looks by mixing and matching products and suggesting complementary items.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Drive e-commerce sales performance by achieving targets and applying upselling and cross-selling techniques.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Manage multiple client interactions while meeting SLA response times and<span>\u00a0<\/span><\/span><span>maintaining<\/span><span><span>\u00a0<\/span>high-quality communication.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Build strong client relationships to enhance satisfaction, loyalty, and repeat business.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Your qualifications<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Fluent English<\/span><span><span>\u00a0<\/span>with strong written communication skills (essential for client interactions).<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Experience in customer service, retail, or fashion-related roles is highly valued.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Passion for fashion, styling, and luxury brands, with the ability to learn product details quickly.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Strong multitasking and organizational skills, with the ability to work under pressure.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Detail-oriented with a customer-first mindset and a focus on delivering high-quality experiences.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Sales-driven attitude with the ability to<span>\u00a0<\/span><\/span><span>identify<\/span><span><span>\u00a0<\/span>opportunities to upsell and cross-sell.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Full-time 39 hours\/week, permanent contract<\/span><span><span>\u00a0<\/span><\/span><\/span><span><span>\u00a0Monday to Friday from 18:00 to 3:00<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Salary 20.600\u20ac gross\/year &#43; up to 2.400\u20ac in performance bonus<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Great location<\/span><span><span>\u00a0<\/span>in Barcelona<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Bring-a-friend (referral) bonus opportunities<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Full paid training on the company and the project<span>\u00a0<\/span><\/span><span>you&#39;ll<\/span><span><span>\u00a0<\/span>be working on<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Career development programs and specialized courses\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>Experience the best version of you!<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>If<span>\u00a0<\/span><\/span><span>you\u2019re<\/span><span><span>\u00a0<\/span>passionate about fashion and love helping<span>\u00a0<\/span><\/span><span>people<\/span><span><span>\u00a0<\/span>feel confident in what they wear, this is your chance to bring that experience into the digital world. Apply today!<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>Concentrix is an equal opportunity employer<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span> <span>R1720967<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div>\",\"ats_external_id\":\"R1720967\",\"location\":\"Barcelona, Catalonia\",\"job_type\":\"full_time\",\"salary\":\"1716.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-12T01:59:08.525+02:00\",\"created_at\":\"2026-04-09T18:18:48.265+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTM?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTM\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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On-site MX01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1634\",\"campaign_id\":\"352\",\"campaign_title\":\"Advisor II, B2B Sales R1720185\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Partner Sales Representative (French - speaking) -\u00a0Hybrid- High Tech Industry HT05\u00a0\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<div><p><\/p><\/div><div><p><b><span><span>Experience the power of a game-changing career<\/span><\/span><span>\u00a0<\/span><\/b><\/p><p><\/p><\/div><div><p><span><span>Are you looking to grow your career in sales and work with leading technology brands?<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>We\u2019re<\/span><span><span>\u00a0<\/span>a global technology and services leader that powers the brands of the future. In this role,<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>support one of our key partners, driving growth through strong reseller relationships and high-impact sales strategies.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>As an <b>Inside Partner Sales Representative (IPSR)<\/b> in Barcelona, you will play a key role in developing partner networks, generating opportunities, and driving revenue across the SMB segment.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span><span>Career growth and personal development<\/span><\/span><span>\u00a0<\/span><\/b><\/p><p><\/p><\/div><div><p><span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>provide you with the tools, training, and support you need to succeed.<span>\u00a0<\/span><\/span><span>You\u2019ll<\/span><span><span>\u00a0<\/span>gain valuable experience in B2B sales, partner management, and account development, with opportunities to grow within a global organization.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span><span>What you will do in this role<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><p><\/p><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Build and manage strong relationships with resellers and partners, acting as a subject matter expert and expanding the partner network within your assigned territory.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Qualify and convert inbound leads into sales opportunities, working closely with partners to drive deals through to closure.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Manage the full sales cycle, including pricing support, solution positioning, negotiations, and deal closing.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Develop and<span>\u00a0<\/span><\/span><span>maintain<\/span><span><span>\u00a0<\/span>a healthy sales pipeline, supporting account planning and ensuring<span>\u00a0<\/span><\/span><span>accurate<\/span><span><span>\u00a0<\/span>reporting and funnel management.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Promote and enable the use of sales tools and product knowledge among partners, ensuring alignment with programs and processes.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Drive partner engagement through proactive outreach,<span>\u00a0<\/span><\/span><span>trainings<\/span><span>, and events, while ensuring a strong post-sales experience.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span><span>Your qualifications<\/span><\/span><span>\u00a0<\/span><\/b><\/p><p><\/p><p>- Proficient or bilingual in French plus advanced English<\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Experience in sales, account management, or partner sales, preferably in a B2B or tech environment.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Strong sales and negotiation skills, with the ability to<span>\u00a0<\/span><\/span><span>identify<\/span><span><span>\u00a0<\/span>opportunities and drive revenue growth.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Excellent communication, relationship-building, and organizational skills.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Customer-focused mindset with strong listening and problem-solving abilities.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Ability to manage multiple priorities,<span>\u00a0<\/span><\/span><span>maintain<\/span><span><span>\u00a0<\/span>pipeline accuracy, and work towards targets and KPIs.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Proficiency<\/span><span><span>\u00a0<\/span>in Microsoft Office tools; experience with CRM or sales platforms is a plus.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you<\/span><\/span><span>\u00a0<\/span><\/b><\/p><p><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Full-time 39 hours\/week, permanent contract\u00a0, Monday to Friday from 9:00 to 18:00<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Salary 21.100 \u20ac gross\/year &#43; up to 7.400 in performance bonus\u00a0<\/span><\/span><span><span>&#43; private medical insurance<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Great location<\/span><span><span>\u00a0<\/span>in Barcelona\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Bring-a-friend (referral) bonus opportunities\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Full paid training on the company and the project<span>\u00a0<\/span><\/span><span>you&#39;ll<\/span><span><span>\u00a0<\/span>be working on\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Career development programs and specialized courses\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Experience the best version of you!\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>At Concentrix, we invest in our\u00a0game-changers\u00a0because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;\u00a0<\/span><span>game-changers<\/span><span>\u00a0around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><i><span><span>Concentrix is an equal opportunity employer<\/span><\/span><span>\u00a0<\/span><\/i><\/p><\/div><div><p><i><span><span>We&#39;re<\/span><span><span>\u00a0<\/span>proudly<span>\u00a0<\/span><\/span><span>united as one<\/span><span><span>\u00a0<\/span>team, one company, globally.<span>\u00a0<\/span><\/span><span>We&#39;re<\/span><span><span>\u00a0<\/span>committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/span><span>\u00a0<\/span><\/i><\/p><p><b><span>R1720185<\/span> <\/b><\/p><\/div>\",\"ats_external_id\":\"R1720185\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1758.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-08T09:11:41.566+02:00\",\"created_at\":\"2026-04-09T18:18:47.770+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTI?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTI\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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HPINC - 980008577\",\"reference_id\":\"980008577\",\"custom_reference_id\":\"980008577\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"catarinagoncalvesdacunha.goncalves@concentrix.com\"},\"first_name\":\"Catarina Gon\u00e7alves Da Cunha (102538914)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1720185\",\"wid\":\"f11da311a85a1023040566e9ff800000\",\"descriptor\":\"Inside Partner Sales Representative (French - speaking) -\u00a0Hybrid- High Tech Industry HT05\u00a0\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1635\",\"campaign_id\":\"351\",\"campaign_title\":\"Advisor II, B2B Sales R1720180\",\"campaign_type\":\"job_application\",\"job_title\":\"Hunter (English-speaking) - On-site - High Tech Industry HS03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Hunter in Barcelona\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>Passionate about finding your next big opportunity? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Hunter in Barcelona (On-site),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech.\u202f\u202f\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u202f\u202f\u00a0<\/p><p><\/p><p><b>What you will do in this role\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u202f\u202f\u00a0<\/p><p><\/p><p>As a <b>Hunter <\/b>on our team, you will:\u202f\u202f\u00a0<br \/>\u00a0<\/p><p>- Execute and achieve sales quota and targets\u00a0<br \/>- Identify and qualify prospects and deciders in the targeted companies\u00a0<br \/>- Focus on driving profitability through proactive management\u00a0<br \/>- Track, manage, and report ongoing activity relative to sales pipeline\u00a0<br \/>- Review level of client satisfaction and escalating issues when necessary\u00a0<br \/>- Communicate client feedback to appropriate parties for follow upon potential business\u00a0<br \/>- Timely response and resolution of incoming customer or partner calls regarding, customer inquiries and request\u00a0<br \/>- Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound\u00a0<br \/>- Make outbound calls to existing customers when required\u00a0<\/p><p><\/p><p><b>Your qualifications\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f\u202f\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>- Are proficient or bilingual in English<br \/>- Have strong communication skills\u00a0<br \/>- Have solid Sales Background\u00a0<br \/>- Are achievement and goal oriented\u00a0<br \/>- Have good computer skills\u00a0<br \/>- Have previous experience in Sales B2B\u00a0<br \/>- Are motivated and self-starter\u00a0<br \/>\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u202f\u202f\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f\u202f\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u202f\u202f\u00a0<\/p><p><\/p><p>- Full-time 39 hours\/week permanent contract: Monday to Thursday from 9:30 to 18:30, Friday 9:30 to 17:30\u00a0<br \/>- Salary 21.000 euros gross\/year &#43; up to 5.000 euros gross\/year in bonus\u00a0&#43; private medical insurance<br \/>- Great location in Barcelona<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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On-site - High Tech Industry HS03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1636\",\"campaign_id\":\"350\",\"campaign_title\":\"Advisor II, B2B Sales R1720178\",\"campaign_type\":\"job_application\",\"job_title\":\"Account Manager (French - speaking) - Hybrid - High Tech Industry HE04\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as an <b>Account Manager,<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Career growth and personal development\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What you will do in this role\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>As an<b> Account Manager Executive<\/b> on our team, you will:\u00a0\u00a0\u00a0<\/p><p><\/p><p>- Focus on developing and closing opportunities with both new and existing customers, driving acquisition, retention, and growth across mid-sized accounts.<br \/>- Own the overall account strategy and sales execution.<br \/>- Systematically qualify customer potential and address whitespace opportunities across the full product portfolio.<br \/>- Collaborate closely with the Channel team (PBM, iPBM, Proximity) to align account strategies.<br \/>- Drive PC&#43;&#43; Sales (including Headsets, Displays, and Care Packs) as well as Print Transactional Sales.<br \/>- Lead the solution-building process and engage pooled central inside sales specialists and presales experts when needed.<br \/>- Identify and engage new contacts within assigned accounts, elevate relationships across the full portfolio, and manage structured communications based on strategic sequencing.<br \/>- Own opportunity identification, qualification, and management. Proactively hunt within low or no SOW accounts.<br \/>- Coordinate with in-market technical consultants to provide expert support when required.<br \/>- Support or lead project management efforts, own pricing discussions, ensure compliance with global pricing guidelines, and manage negotiations and sales closure with a focus on profitability.<br \/>- Support renewals and post-sales activities in partner-led opportunities, offering guidance on cross-sell and upsell strategies based on customer needs, and ensuring an outstanding customer experience.<\/p><p><\/p><p><b>Your qualifications\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Concentrix<\/b> is a great match if you:\u00a0\u00a0\u00a0<\/p><p><\/p><p>- Are proficient or bilingual in French with advanced English level\u00a0<br \/>- Have proven ability to self-prospect via cold outreach using multiple contact tools.<br \/>- Are skilled in building strong relationships with decision-makers.<br \/>- Are capable of navigating complex organizations to identify expansion opportunities.<br \/>- Are experienced in leading meetings with IT and Procurement stakeholders.<br \/>- Have strong business acumen with the ability to develop long-term growth strategies.<br \/>- Have analytical mindset to identify key business challenges and propose actionable solutions.<br \/>- have ability to manage the end-to-end sales process for transactional and, in selected cases, contractual opportunities.<br \/>- Have 1\u20133 years of relevant industry sales experience.<br \/>- Enjoy working in a fast-paced, multicultural environment.<br \/>- Are passionate about technology, customer relationships, and business growth.<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In this role, we offer benefits that help support your<b> unique lifestyle:\u00a0\u00a0\u00a0<\/b><\/p><p><\/p><p>- Full-time, permanent contract, 39 hours\/week: Monday to Friday 09:00 to 18:00\u00a0<br \/>- Base salary of 20,976 euros gross\/year &#43; up to 7,400 euros gross\/year in bonus &#43; private medical insurance<br \/>- Great location office in Barcelona<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Bilingual R1720154\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Support Consultant (Czech and Slovak - speaking) -onsite- IN02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Fashion Support Consultant (Czech and Slovak - speaking) -onsite- IN02\",\"long_description\":\"<p><b>Experience the power of a game - changing career<\/b>\u00a0<\/p><p>Are you looking for\u00a0what\u2019s\u00a0next?\u00a0We\u2019re\u00a0a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If\u00a0you\u2019re\u00a0looking to grow and be inspired, as a\u00a0<b>Fashion Support Consultant\u00a0(on-site)<\/b>\u00a0you will be part of our team of\u00a0game-changers\u00a0who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.\u00a0<\/p><p><\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p><\/p><p>We\u2019ll\u00a0give you all the training,\u00a0cutting-edge\u00a0technologies, and the continuing support\u00a0you\u2019ll\u00a0need to succeed. At Concentrix,\u00a0there\u2019s\u00a0a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within!\u00a0That\u2019s\u00a0why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career\u00a0you\u2019ve\u00a0always envisioned.\u00a0<\/p><p><\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p><\/p><p>As a Fashion Support Consultant\u00a0on our team, you will:<\/p><p><\/p><p>- Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users\u2019 demands.\u00a0<\/p><p>- Log call details onto call management systems and provide response and resolution within SLA.\u00a0<\/p><p>-\u00a0Maintain\u00a0service and product knowledge and\u00a0expertise\u00a0associated with applications specific to individual customers.\u00a0<\/p><p>- Escalate potential service issues initially with Mentor. To follow all the processes and procedures of the project.\u00a0<\/p><p>- Understand and\u00a0comply with\u00a0administrative duties\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>Concentrix is a great match if you:\u00a0<\/p><p><\/p><p>- Are proficient or bilingual in <span>Czech and Slovak <\/span>with an advanced level of English<\/p><p>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<\/p><p>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/p><p>- Have\u00a0excellent communication skills and adaptability\u00a0<\/p><p>- Working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration is a plus\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you feel you\u00a0don\u2019t\u00a0check every box, we encourage you to apply anyway.\u00a0We&#39;ll\u00a0do our best to match you with the right job, whether\u00a0it\u2019s\u00a0this or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s\u00a0in it for you<\/b>\u00a0<\/p><p><\/p><p>- Full-time\u00a039 hours\/week contract: Monday to Friday 9:00 to 18:00<\/p><p>- Salary 19.600\u00a0 euros gross\/year &#43; up to 1200 euros gross\/year in bonus\u00a0<\/p><p>- Opportunity to work from the Barcelona office<\/p><p>- Full paid training on the company and the project\u00a0you&#39;ll\u00a0be working on\u00a0<\/p><p>- Career development programs, specialized courses, and language classes\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our\u00a0game-changers\u00a0because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;\u00a0game-changers\u00a0around the globe call Concentrix their \u201cemployer of choice.\u201d<b>\u00a0<\/b>\u00a0<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer<\/b>\u00a0<\/p><p><i>We&#39;re\u00a0proudly\u00a0united as one\u00a0team, one company, globally.\u00a0We&#39;re\u00a0committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Bilingual R1720634\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative (Czech - speaking) - On-site - Automotive Industry JL01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalonia\",\"country\":\"Spain\",\"short_description\":\"Inside Sales Representative in Barcelona (on-site)\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0\u00a0<\/b><\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as an<b> Inside Sales Representative in Barcelona (on-site),<\/b> you will be part of our team of game-changers who are powering the brands of the future in the Automotive industry.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p><\/p><p>As an <b>Inside Sales Representative<\/b> on our team, you will:\u00a0\u00a0<\/p><p>- Lead structured follow-up and support calls with prospective customers after they\u2019ve expressed interest in a product\u00a0<br \/>- Represent a premium automotive brand with professionalism, courtesy, and attention to customer satisfaction\u00a0<br \/>- Reinforce brand value while identifying customer concerns or hesitations, especially around pricing and product preferences\u00a0<br \/>- Collect key insights and summarize interactions in a clear, structured format to support retailer sales teams\u00a0<br \/>- Maintain consistency and relationship continuity by managing both follow-up and offer-related calls with the same prospects\u00a0<br \/>- Ensure all customer interactions align with the quality standards and premium positioning of the brand.\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p>Concentrix is a great match if you:\u00a0\u00a0<\/p><p>- Are bilingual or proficient in Czech and advanced in English<br \/>- Hold a high school diploma (minimum), with a preferred background in business, communications, or automotive studies\u00a0<br \/>- Bring experience in customer service or sales \u2014 ideally within the automotive or luxury sectors\u00a0<br \/>- Communicate clearly and confidently, especially with executive-level or high-end clientele\u00a0<br \/>- Demonstrate a strong interest in the automotive industry and premium products\u00a0<br \/>- Are structured, professional, and discreet in handling sensitive topics like pricing or commercial offers\u00a0<br \/>- Are comfortable following a detailed, scripted call approach and submitting written reports post-interaction.\u00a0<br \/>\u00a0<\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0<\/b><\/p><p>- Full-time 39 hours\/week permanent contract: Monday - Friday, rotative between 09:00 - 18:00<br \/>- Base salary of 22,000 euros gross\/year &#43; up to 3,000 euros gross\/year in bonus &#43; private medical insurance<br \/>- Central location in Barcelona \u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0\u00a0<\/b><\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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speaking) - On-site - Automotive Industry JL01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1639\",\"campaign_id\":\"347\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1721263\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (French-speaking) - On-site FA02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b> Customer Service Representative in Barcelona (on-site), <\/b>you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p><\/p><p>As a Customer Service Representative in our team, you will:\u00a0\u00a0<\/p><p>- Handle calls through CRM agent portal\u00a0<br \/>- Create quotations and orders via SAP system\u00a0<br \/>- Expedite and communicate expected delivery times to customers\u00a0<br \/>- Offer basic product advice to individual customer needs (at least catalogue knowledge)\u00a0<br \/>- Provide first level technical assistance to help customers identify their requirements for products and services\u00a0<br \/>\u00a0<\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0<\/p><p>- Have a proficient or bilingual level of French and advanced English<br \/>- Are minimum a high school graduate\u00a0<br \/>- Have an interest in the technical field and a willingness to stay in the project for at least 2 years is of great importance\u00a0<br \/>- Are customer oriented, have excellent communication skills and have a commercial attitude and awareness\u00a0<br \/>- Have a business mindset will help you engage better with your contacts\u00a0<\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role. \u00a0<br \/>\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0\u00a0<\/b><\/p><p>- Full time 39 hours\/week permanent contract: <span>Monday-Thursday 8:30h-17:30h, Friday 8:30h-16:30h, temporary-medical leave<\/span><\/p><p>- Salary: <span>19.623,94<\/span> euros gross\/year &#43; 4.000\u20ac bonus<\/p><p>- Great office location in Barcelona\u00a0<\/p><p>- Friends hunting (referral) bonus\u00a0\u00a0<\/p><p>- Full paid training about the company and the project you will be working on\u00a0\u00a0<\/p><p>- Career development program and specialized courses\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer\u00a0<\/b>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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On-site FA02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1640\",\"campaign_id\":\"345\",\"campaign_title\":\"Advisor I, B2B Sales R1719375\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Representative (French-speaking) - Hybrid - High Tech HT05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<div><\/div><div><div><div><div><div><div><div><div><div><p><b>Experience the power of a game-changing career<\/b><\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a\u00a0<b>Sales Representative in Barcelona<\/b>\u00a0(hybrid), you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p>As a\u00a0<b>Sales Representative<\/b>\u00a0in our team, you will:<\/p><p>- Articulate clearly Partner Program value proposition and register new resellers into the program<br \/>- Respond in a timely and accurate manner to calls\/e-mails from resellers, routing onwards if appropriate. Drive answer when time need to find appropriate answer<br \/>- Provide basic general information on products for inbound and outbound calls or e-mails<br \/>- Detect High Business Opportunities<br \/>- Act as the main point of entry for telephone contacts generated by partner telemarketing activities and campaigns<br \/>- Process callout campaign based on a predefined list of resellers<br \/>- Process specific marketing on products and services<\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p><b>Concentrix is a great match if you:<\/b><\/p><p>- Are proficient or native in French plus an advanced level of English<br \/>- Have outstanding communication skills (verbal and written)<br \/>- Have previous B2B sales experience<br \/>- Are positive, goal and target orientated<br \/>- Are comfortable speaking with business users at all levels<br \/>- Are a strong individual contributor as well as a team player<br \/>- Can handle project tasks with minimal direction and supervision<br \/>- Are highly organized and detail oriented<br \/>- Can prioritize workload.\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. 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Hybrid - High Tech Industry HE04\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"ISR\",\"long_description\":\"<p><strong>Experience the power of a game-changing career&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>Want&nbsp;to be part of an innovative and growing team?&nbsp;We&rsquo;re&nbsp;a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>If&nbsp;you&rsquo;re&nbsp;looking to grow and be inspired, as an&nbsp;<strong>Inside Sales Representative in&nbsp;Barcelona (Hybrid),<\/strong>&nbsp;you will be part of our team of&nbsp;game-changers&nbsp;who are powering the brands of the future in&nbsp;tech.&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong>&nbsp;<\/p>\\n<p><strong>Career growth and personal development&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>This is&nbsp;a great opportunity&nbsp;to experience the power of&nbsp;what&rsquo;s&nbsp;next and develop &ldquo;friends for life&rdquo; at the same time.&nbsp;We&rsquo;ll&nbsp;give you all the training,&nbsp;cutting-edge&nbsp;technologies, and the continuing support&nbsp;you&rsquo;ll&nbsp;need to succeed.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients,&nbsp;their&nbsp;customers, our people, our community, and our planet.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>As an&nbsp;<strong>Inside Sales Representative<\/strong>&nbsp;on our team, you will:&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>- Provide expert assistance to the list of clients and partners using a consultative approach to account management&nbsp;<br \/>- Create the business environment for sustained growth on the account&nbsp;<br \/>- Develop and maintain the relationship within the account in order to maintain long term visibility of strategy, plans and competitor activity&nbsp;<br \/>- Research new sales opportunities within the existing portfolio of accounts&nbsp;<br \/>- Prepare commercial and technical service proposals - Focus on driving profitability through proactive management - Execute and achieve sales quota and targets&nbsp;<br \/>- Track, manage, and report ongoing activity relative to sales pipeline.&nbsp;<br \/>- Timely response and resolution of incoming customer or partner calls&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong>&nbsp;<\/p>\\n<p><strong>Your qualifications&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>We embrace our&nbsp;game-changers&nbsp;with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p><strong>Concentrix is a great match if you:&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>- Are proficient or bilingual in French and advanced level of English<br \/>- Have a solid sales background and&nbsp;previous&nbsp;experience in Sales B2B&nbsp;<br \/>- Have&nbsp;strong communication&nbsp;skills&nbsp;<br \/>- Are achievement and goal oriented, motivated and self-starter&nbsp;<br \/>- Have&nbsp;previous&nbsp;experience working with channel&nbsp;<br \/>- Are dynamic and energetic&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>Don&rsquo;t&nbsp;meet every requirement? No worries.&nbsp;We&rsquo;re&nbsp;dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you&nbsp;don&rsquo;t&nbsp;check every box, we still encourage you to apply.&nbsp;We&rsquo;ll&nbsp;do our best to match you with the right job, whether&nbsp;it&rsquo;s&nbsp;this one or another role.&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong>&nbsp;<\/p>\\n<p><strong>What&rsquo;s&nbsp;in it for you&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.&nbsp;That&rsquo;s&nbsp;why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>-&nbsp;Full-time&nbsp;contract,&nbsp;39&nbsp;hours\/week:&nbsp;Monday to Friday 9:00 to 18:00<br \/>- Salary offer: on-target earnings&nbsp;21,600 euros gross\/year&nbsp;+ 7,400 euros bonus gross\/year + private medical insurance<br \/>- Friends hunting (referral) bonus&nbsp;<br \/>- Great office location in&nbsp;Barcelona<br \/>- Full paid training about the company and the project you will be working on&nbsp;<br \/>- Career development program and specialized courses&nbsp;<br \/>- Opportunities for a career abroad through the International Mobility Program&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>At&nbsp;<strong>Concentrix<\/strong>, we invest in our&nbsp;game-changers&nbsp;because we know that when our people thrive, our clients and their customers thrive.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+&nbsp;game-changers&nbsp;around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;&nbsp;<\/p>\\n<p><em>&nbsp;<\/em>&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer&nbsp;<\/em>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Somos el l\u00edder mundial en tecnolog\u00eda y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas -las que utilizas d\u00eda a d\u00eda- a mejorar sus negocios con tecnolog\u00eda y soluciones integradas, en m\u00e1s de 70 pa\u00edses.<\/p><p><\/p><p>Si buscas crecer, como Asesor de Servicio al Cliente en Barcelona (presencial), formar\u00e1s parte de nuestro equipo innovador, quienes impulsan las marcas del futuro en tecnolog\u00eda, finanzas, viajes, moda, sanidad y mucho m\u00e1s. \u00a0<\/p><p><\/p><p><b>Crecimiento profesional y desarrollo personal \u00a0<\/b><\/p><p><\/p><p>Esta es una gran oportunidad para experimentar el poder del futuro y desarrollar \u00abamigos para toda la vida\u00bb al mismo tiempo. Te daremos toda la formaci\u00f3n, las tecnolog\u00edas m\u00e1s avanzadas y el apoyo continuo que necesitar\u00e1 para triunfar. \u00a0<\/p><p><\/p><p><b>Lo que har\u00e1s en este puesto <\/b><\/p><p><\/p><p>Tras recibir una completa formaci\u00f3n el nuevo gestor se responsabilizar\u00e1 de:\u00a0<\/p><p>\u00b7 Atender los contactos por los diferentes canales (tel\u00e9fono, mail, chat) y solucionar las consultas y\/o incidencias de los usuarios\u00a0<\/p><p>\u00b7 Registrar los detalles de las llamadas en los sistemas de gesti\u00f3n de llamadas para proporcionar una respuesta y una resoluci\u00f3n dentro del ANS\u00a0<\/p><p>\u00b7 Mantener conocimiento del servicio y del producto, as\u00ed como de las aplicaciones espec\u00edficas del cliente\u00a0<\/p><p>\u00b7 Asegurar el mantenimiento del ANS contractual\u00a0<\/p><p><\/p><p><b>Tus competencias \u00a0<\/b><\/p><p><\/p><p>Acogemos con los brazos abiertos a quienes cambian las reglas del juego, personas de or\u00edgenes diversos, curiosas y dispuestas a aprender. Tu talento natural para ayudar a los dem\u00e1s e ir un paso m\u00e1s all\u00e1 del WOW para nuestros clientes encajar\u00e1 perfectamente con lo que hacemos y lo que somos. \u00a0<\/p><p><\/p><p><b>Formaremos un buen equipo si t\u00fa tienes: \u00a0<\/b><\/p><p><\/p><p>- Un nivel \u00a0biling\u00fce de Portugu\u00e9s y Castellano<\/p><p>\u00b7 Experiencia demostrable en atenci\u00f3n al cliente, preferiblemente en el sector de contact center\u00a0<\/p><p>\u00b7 Nivel avanzado de paquete Office y CRM (con omnicanalidad)\u00a0<\/p><p>\u00b7 Comunicaci\u00f3n asertiva y empat\u00eda\u00a0<\/p><p>\u00b7 Capacidad de resoluci\u00f3n y proactividad\u00a0<\/p><p>\u00b7 Trabajo en equipo\u00a0<\/p><p>\u00b7 Capacidad de adaptaci\u00f3n\u00a0<\/p><p><\/p><p><b>Ser\u00e1 un plus si eres: \u00a0<\/b><\/p><p><\/p><p>\u00b7 Petlover, voluntario en protectora\/asociaci\u00f3n de animales \u00a0<\/p><p>\u00a0\u00a0<br \/>\u00a0\u00a0\u00bfNo cumples todos los requisitos? Nos dedicamos a crear un lugar de trabajo diverso, inclusivo y aut\u00e9ntico en el que todos puedan aprender y desarrollarse profesionalmente. Si crees que no cumples con todos los requisitos de la descripci\u00f3n del puesto, te animamos a que presentes tu candidatura. Haremos todo lo posible por encontrar el puesto adecuado para ti, ya sea \u00e9ste o un puesto futuro. \u00a0<\/p><p><\/p><p><b>Lo que ofrecemos \u00a0<\/b><\/p><p><\/p><p>Desafiamos las convenciones para ofrecer resultados inimaginables creando experiencias de cliente que superan el WOW. Por eso, invertimos significativamente en nuestro personal, infraestructura y capacidades para garantizar el \u00e9xito a largo plazo de nuestros equipos, nuestros clientes y de TI. \u00a0<\/p><p><\/p><p><\/p><p>- Contrato eventual de 39h con horario de Lunes a Viernes de 9:00 a 18:00 \u00a0<br \/>- Rango salarial 19.600 euros brutos &#43; bonus hasta 2280\u20ac bruto al a\u00f1o \u00a0<br \/>- Excelente ubicaci\u00f3n de la oficina en la ciudad de Barcelona \u00a0<br \/>- Bonificaci\u00f3n por recomendaci\u00f3n \u00a0<br \/>- Formaci\u00f3n completa y remunerada, sobre la empresa y el proyecto en el que trabajar\u00e1s \u00a0<br \/>- Programa de desarrollo profesional y cursos especializados \u00a0<br \/>\u00a0<\/p><p>Experimenta tu mejor versi\u00f3n \u00a0<\/p><p><\/p><p>En Concentrix, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes y sus clientes prosperan. \u00a0<\/p><p><\/p><p>Si todo esto suena como el siguiente paso perfecto en tu carrera profesional, queremos saber de ti. 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Freitag von 08:00 - 18:00 Uhr | bis zu 3.400 &euro; Brutto\/Monat* | unbefristet<\/p>\\n<p><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?&nbsp;Perfekt! <\/strong>Dann sind wir jetzt dran - lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.&nbsp;<\/p>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<p>Als <strong>kaufm&auml;nnischer Mitarbeiter (m\/w\/d) im Sales Support <\/strong>wirst du:<\/p>\\n<ul>\\n<li>Als <strong>Ansprechpartner die zentrale Schnittstelle<\/strong> f&uuml;r vertriebliche Anliegen, f&uuml;r Au&szlig;endienstmitarbeiter (Field Sales) und interne Fachabteilungen sein.<\/li>\\n<li><span data-teams=\\\"true\\\"><strong>Anfragen bearbeiten<\/strong><strong>, individuelle Angebote erstellen<\/strong> und bestehende oder notwendige <strong>Konfigurationen vornehmen<\/strong> und offene Prozesse aktiv nachfassen.<\/span><\/li>\\n<li><span data-teams=\\\"true\\\"><strong>Die Produktlisten<\/strong> f&uuml;r Rahmenvereinbarungen und Warenk&ouml;rbe gem&auml;&szlig; den Anforderungen des Endkunden und Portfolios unseres Auftraggebers <strong>pflegen und erstellen<\/strong>.&nbsp;<\/span><\/li>\\n<li><span data-teams=\\\"true\\\"><strong>Qualifizierte Leads und zugeh&ouml;rige Genehmigungsverfahren<\/strong> bis hin zum Versand an den Partner\/Distributor oder Endkunden <strong>begleiten,<\/strong> sowie <strong>Endkundenverifizierungen<\/strong> <strong>koordinieren<\/strong>.&nbsp;<\/span><\/li>\\n<li>An <strong>Meetings mit dem Auftraggeber<\/strong> zur Kl&auml;rung von Status und erforderlichen Ma&szlig;nahmen bei offenen Preisanfragen teilnehmen.&nbsp;<\/li>\\n<\/ul>\\n<p><strong><br \/>Dein Profil<\/strong><\/p>\\n<p>Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li>Eine <strong>abgeschlossene Ausbildung,<\/strong> vorzugsweise <strong>im kaufm&auml;nnischen Bereich<\/strong> (beispielsweise im Gro&szlig;- und Au&szlig;enhandel, als Industriekaufmann (m\/w\/d) oder als Kaufmann oder Kauffrau im Einzelhandel) absolviert hast.<\/li>\\n<li>Eine <strong>gro&szlig;e Zuverl&auml;ssigkeit, Genauigkeit<\/strong> und ausgepr&auml;gte Teamf&auml;higkeit zeigst.<\/li>\\n<li><strong>Sehr gute Deutsch- sowie gute Englischkenntnisse <\/strong>in Wort und Schrift mitbringst.<\/li>\\n<li><strong>Erfahrung mit MS Office<\/strong> (Outlook &amp; Excel) hast.<\/li>\\n<li>Ein&nbsp;<strong>Kommunikationstalent <\/strong>mit Verhandlungsgeschick bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/li>\\n<li><strong>Sicher <\/strong>im Umgang&nbsp;<strong>mit dem PC <\/strong>bist.<\/li>\\n<li>Bereit bist, dich kontinuierlich&nbsp;<strong>weiter zu entwickeln<\/strong>.<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li>Bereits <strong>Erfahrung im Vertriebsinnendienst, im Order Management, in der Auftragsabwicklung im IT-Segment <\/strong>(speziell Netzwerkumfeld) oder in der <strong>Betreuung von Businesskunden.<\/strong><\/li>\\n<li>Eine <strong>Vertriebsaffinit&auml;t<\/strong>.<\/li>\\n<li>Eine Vorliebe f&uuml;r <strong>IT-Themen.<\/strong><\/li>\\n<\/ul>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen&nbsp;<strong>unbefristeten Arbeitsvertrag.<\/strong><\/li>\\n<li>Starte in&nbsp;<strong>Vollzeit <\/strong>(40&nbsp;Stunden\/Woche) bei uns durch. Das Wochenende ist frei und geh&ouml;rt ganz dir!<\/li>\\n<li>Profitiere von unserem <strong>flexiblem Arbeitszeitmodell mit Kernarbeitszeit<\/strong> (Montag - Freitag von 08:00 - 18:00 Uhr) &ndash; die restlichen Stunden teilst du dir frei ein.<\/li>\\n<li>Du bekommst ein monatliches Festgehalt, erg&auml;nzt durch ein attraktives Bonusmodell auf Basis deiner Leistung. Es winken somit <strong>bis zu 3.400 &euro; Brutto\/Monat*!<\/strong><\/li>\\n<li>Mit&nbsp;<strong>bis zu&nbsp;26&nbsp;Urlaubstagen<\/strong> sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/li>\\n<li>Du startest mit einem&nbsp;<strong>intensivem&nbsp;(Vollzeit-)Training<\/strong>, das von zertifizierten Trainern durchgef&uuml;hrt wird.<\/li>\\n<li>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/li>\\n<li>Deine zus&auml;tzliche finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge <\/strong>ist f&uuml;r uns selbstverst&auml;ndlich.<\/li>\\n<li>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 600&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/li>\\n<li>Eine Vielzahl an&nbsp;<strong>Mitarbeiter-Rabatten<\/strong>, speziell von Concentrix mit namhaften Partnern verhandelt, lassen dich kr&auml;ftig sparen.&nbsp;Nach der Probezeit erh&auml;ltst du zus&auml;tzliche einen&nbsp;<strong>exklusiven Rabatt <\/strong>auf bestimmte Produkte unseres Auftraggebers.<\/li>\\n<li>Halte dich fit &ndash; nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/li>\\n<li>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten <\/strong>und das sogar weltweit.<\/li>\\n<li>Deine <strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig &ndash; erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong><\/li>\\n<li>Es erwartet dich ein offenes und motiviertes Team, das darauf brennt, dich auf&nbsp;<strong>Du-und-Du <\/strong>bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/li>\\n<\/ul>\\n<p><strong><br \/>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong><br \/>Du hast noch Fragen?<\/strong><\/p>\\n<p>Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort:<\/strong><\/p>\\n<p>Homeoffice &ndash; deutschlandweit<\/p>\\n<p>und<\/p>\\n<p>Concentrix Holding Germany GmbH<br \/>Wankelstra&szlig;e 1, 70563 Stuttgart<br \/><br \/><\/p>\\n<p>Internes Stellenk&uuml;rzel: R1721286<br \/><br \/><\/p>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein&nbsp;<\/strong><\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<br \/><br \/><\/p>\\n<p><strong>Arbeitserlaubnis&nbsp;<\/strong><\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<p><em>*Die Angabe bezieht sich auf ein Bruttomonatseinkommen bei Aus&uuml;bung einer Vollzeitt&auml;tigkeit. Das Monatseinkommen setzt sich zusammen aus einem festen Monatsgehalt sowie einer individuell erwirtschafteten Provision.<\/em><\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"309867998\",\"location\":\"Stuttgart, Baden-W\u00fcrttemberg\",\"job_type\":\"full_time\",\"salary\":\"3400\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-09T01:59:08.265+02:00\",\"created_at\":\"2026-04-09T11:35:18.374+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mjk?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mjk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"474\",\"campaign_id\":\"4605\",\"campaign_title\":\"GTM - \u0130STANBUL\",\"campaign_type\":\"job_application\",\"job_title\":\"M\u00fc\u015fteri Temsilcisi - \u0130stanbul\",\"street\":null,\"address\":null,\"city\":\"Istanbul\",\"state\":\"\u0130stanbul\",\"postal_code\":null,\"region\":\"\u0130stanbul\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Concentrix Hakk\u0131nda,&nbsp;<\/p>\\n<p>Merkezi Amerikada bulunan global bir &ccedil;a\u011fr\u0131 merkezidir. D&uuml;nyada, 70 &uuml;lkede 450 binden fazla &ccedil;al\u0131\u015fan\u0131yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba\u015fta \u0130stanbul, \u0130zmir, Ankara, Van olmak &uuml;zere toplam 7 \u015fehirde, 17 bini a\u015fk\u0131n &ccedil;al\u0131\u015fan ile m&uuml;\u015fteri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.&rsquo;&rsquo;<\/p>\\n<p><strong>GENEL N\u0130TEL\u0130KLER;<\/strong><\/p>\\n<ul>\\n<li>Vardiyal\u0131 sistemde \u015firket ortam\u0131nda &ccedil;al\u0131\u015fabilecek,<\/li>\\n<li>En az Lise mezunu,<\/li>\\n<li>\u0130yi derece MS Office programlar\u0131n\u0131 kullanabilen,<\/li>\\n<li>\u0130leti\u015fim becerileri geli\u015fmi\u015f, diksiyonu d&uuml;zg&uuml;n,<\/li>\\n<li>\u0130kna kabiliyeti y&uuml;ksek,<\/li>\\n<li>&Ccedil;&ouml;z&uuml;m odakl\u0131, Tak\u0131m &ccedil;al\u0131\u015fmas\u0131na yatk\u0131n,<\/li>\\n<li>Dinamik, yo\u011fun tempoya ayak uydurabilecek,<\/li>\\n<li>Erkek adaylar i&ccedil;in askerli\u011fini tamamlam\u0131\u015f ya da en az 2 y\u0131l tecilli<\/li>\\n<\/ul>\\n<p><strong>\u0130\u015e TANIMI&nbsp;<\/strong> &nbsp; &nbsp;<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp; Hizmet sekt&ouml;r&uuml;nde faaliyet g&ouml;steren operasyonlar\u0131m\u0131zda, hedef odakl\u0131, kaliteli hizmet ve m&uuml;\u015fteri memnuniyeti anlay\u0131\u015f\u0131yla &ccedil;a\u011fr\u0131lar\u0131 yan\u0131tlayacak, ekip arkada\u015flar\u0131 ar\u0131yoruz.<\/p>\\n<p><span data-teams=\\\"true\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"2220785690\",\"location\":\"Istanbul, \u0130stanbul\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-06T02:59:13.887+03:00\",\"created_at\":\"2026-04-09T11:05:47.240+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjA1?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjA1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"501\",\"campaign_id\":\"2180\",\"campaign_title\":\"GTM - Jaecoo Omoda - Sheffield\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Executive\",\"street\":\"2 Nunnery Court, Sheffield \",\"address\":\"2 Nunnery Court, Sheffield \",\"city\":\"Sheffield\",\"state\":\"\",\"postal_code\":\"S2 5DG\",\"region\":\"United Kingdom\",\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<div class=\\\"WEVF WFUF WGVF\\\">\\n<div class=\\\"WHVF wd-de6d6793-25f5-4b94-81ba-7b1116a51709\\\" aria-hidden=\\\"true\\\">\\n<p><strong>Take steps towards a new career today!<\/strong><\/p>\\n<p>Are you ready to take the driver's seat in customer service excellence? We're on the hunt for a dynamic and enthusiastic Customer Support Advisor&rsquo;s to join our team working for our client, at their Chiswick site. If you've got a passion for high quality cars and a knack for delivering top-notch service, then we&rsquo;re looking for you.<\/p>\\n<ul>\\n<li><strong>Salary<\/strong> of &pound;26,520<\/li>\\n<li><strong>Location<\/strong> &ndash; 2 Nunnery Court, Sheffield S2 5DG<\/li>\\n<li><strong>Hours of work<\/strong> &ndash; 40 hours paid production. Must be fully flexible between Monday to Saturday 8.30am to 6.00pm. Potential for Sunday work in the near future.<\/li>\\n<\/ul>\\n<p><strong>Role of Game Changer will include:<\/strong><\/p>\\n<ul>\\n<li>Inbound &amp; outbound customer contact management (phone, chat, form\/email, social).<\/li>\\n<li>Dealing with inbound calls\/emails from customers, supporting multiple queries ranging from general car queries to car orders.<\/li>\\n<li>Provide dealer support.<\/li>\\n<li>Reporting on activities through inputs into AWS and DMS database systems.<\/li>\\n<li>Outbound lead follow up.<\/li>\\n<li>Providing responses to web\/online form.<\/li>\\n<li>Manage technical queries from customer and assist them where possible.<\/li>\\n<li>Complete satisfaction survey calls and emails.<\/li>\\n<li>Manage complaints about product, offers and dealers from customers.<\/li>\\n<li>Sales Complaints, gathering facts and managing interaction with dealers and customers to support a quick, professional and organized turnaround of sales-based cases for Omoda, Jaecoo and Chery brands<\/li>\\n<li>Ensure accurate reporting and update case activity as needed.<\/li>\\n<\/ul>\\n<p><strong>Game changing benefits:<\/strong><\/p>\\n<ul>\\n<li>28 days of vacation.<\/li>\\n<li>Pension Scheme: auto enrolment after 92 days employment (if eligible).<\/li>\\n<li><strong>Employee Assist Program:<\/strong>&nbsp;a range of support and resources, accessed free.<\/li>\\n<li><strong>PUREGYM<\/strong>: Discount &amp; 0% joining fee.<\/li>\\n<li><strong>UNUM Dental cover:<\/strong>&nbsp;comprehensive cover enabling you to claim back costs of dental care for you and your dependents.<\/li>\\n<li><strong>Employee Stock Purchase Plan<\/strong>: offered to staff working at Concentrix. The ESPP allows you to buy Concentrix stock (CNXC).<\/li>\\n<li>Refer a Friend incentive<\/li>\\n<\/ul>\\n<p><strong>What we&rsquo;re looking for<\/strong><\/p>\\n<ul>\\n<li>Excellent customer service experience. Minimum 6-12 months.<\/li>\\n<li>Auto enthusiast &ndash; experience desired not mandatory.<\/li>\\n<li>Excellent English written and communication skills.<\/li>\\n<li>Experience of fast-paced environment.<\/li>\\n<li>Computer literacy and technical mind-set<\/li>\\n<li>Organisational skills - Keeping things in order is your second nature<\/li>\\n<li>Team Player - Be part of a winning team that delivers first-class customer support.<\/li>\\n<li>Create unshakable trust by keeping promises, owning responsibilities, and giving customers an open and honest experience<\/li>\\n<li>Handle inquiries with professionalism and finesse, leaving customers with a memorable, premium experience.<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 550k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer<\/strong>&nbsp;&nbsp;<\/p>\\n<p><em>Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.&nbsp;<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong>&nbsp;&nbsp;<\/p>\\n<p>In accordance with the United Kingdom&rsquo;s law, only applicants who are legally authorised to work in the UK will be considered for this position.&nbsp;<\/p>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"1737406371\",\"location\":\"Sheffield, United Kingdom\",\"job_type\":\"full_time\",\"salary\":\"26520\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-05-11T23:59:07.920Z\",\"created_at\":\"2026-04-09T10:47:02.349Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgw?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgw\/apply?\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"475\",\"campaign_id\":\"4604\",\"campaign_title\":\"GTM - BYTEDANCE - AZERBAIJANI\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator - Azerbaijani and English\",\"street\":null,\"address\":null,\"city\":\"Ankara\",\"state\":\"Ankara\",\"postal_code\":null,\"region\":\"Ankara\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Karyeran\u0131za bu g\u00fcn Concentrix-d\u0259 ba\u015flay\u0131n!\",\"long_description\":\"<div>\\n<h2>Concentrix Haqq\u0131nda<\/h2>\\n<h3>\u0130nqilabi karyeran\u0131n g&uuml;c&uuml;n&uuml; ya\u015fay\u0131n<\/h3>\\n<p>N&ouml;vb\u0259ti add\u0131m\u0131 axtar\u0131rs\u0131n\u0131z? Biz g\u0259l\u0259c\u0259yin brendl\u0259rini g&uuml;cl\u0259ndir\u0259n qlobal texnologiya v\u0259 xidm\u0259t lideriyik. G&uuml;nd\u0259lik istifad\u0259 etdiyiniz tan\u0131nm\u0131\u015f brendl\u0259r\u0259 70-d\u0259n &ccedil;ox &ouml;lk\u0259d\u0259 texnologiya v\u0259 inteqr\u0259 olunmu\u015f h\u0259ll\u0259rl\u0259 biznesl\u0259rini inki\u015faf etdirm\u0259y\u0259 k&ouml;m\u0259k edirik. \u0130l boyu &ldquo;D&uuml;nyan\u0131n \u018fn Yax\u015f\u0131 \u0130\u015f Yerl\u0259ri&rdquo;, &ldquo;Karyera \u0130nki\u015faf\u0131 &uuml;&ccedil;&uuml;n \u018fn Yax\u015f\u0131 \u015eirk\u0259tl\u0259r&rdquo; v\u0259 &ldquo;\u018fn Yax\u015f\u0131 \u015eirk\u0259t M\u0259d\u0259niyy\u0259ti&rdquo; kimi m&uuml;kafatlarla tan\u0131nma\u011f\u0131m\u0131zdan q&uuml;rur duyuruq.<\/p>\\n<p>\u018fg\u0259r inki\u015faf etm\u0259k v\u0259 ilham almaq ist\u0259yirsinizs\u0259, <strong>evd\u0259n i\u015fl\u0259m\u0259 (home office)<\/strong> format\u0131nda M&uuml;\u015ft\u0259ri Xidm\u0259tl\u0259ri T\u0259msil&ccedil;isi olaraq texnologiya, maliyy\u0259, s\u0259yah\u0259t, moda, s\u0259hiyy\u0259 v\u0259 daha bir &ccedil;ox sah\u0259d\u0259 g\u0259l\u0259c\u0259yin brendl\u0259rini g&uuml;cl\u0259ndir\u0259n komandam\u0131z\u0131n bir hiss\u0259si olacaqs\u0131n\u0131z.<\/p>\\n<hr \/>\\n<h2>Bu rolda n\u0259 ed\u0259c\u0259ksiniz<\/h2>\\n<p>Komandam\u0131zda M&uuml;\u015ft\u0259ri Xidm\u0259tl\u0259ri T\u0259msil&ccedil;isi olaraq siz:<\/p>\\n<ul>\\n<li>D&uuml;nyan\u0131n \u0259n m\u0259\u015fhur sosial media t\u0259tbiql\u0259rind\u0259n birind\u0259 bacar\u0131qlar\u0131n\u0131z\u0131 inki\u015faf etdirm\u0259k imkan\u0131 qazanacaqs\u0131n\u0131z<\/li>\\n<li>M&uuml;\u015ft\u0259ri m&uuml;raci\u0259tl\u0259rini v\u0259 g&ouml;zl\u0259ntil\u0259rini n\u0259z\u0259rd\u0259n ke&ccedil;ir\u0259r\u0259k ehtiyac v\u0259 v\u0259ziyy\u0259tl\u0259rin\u0259 uy\u011fun cavablar ver\u0259c\u0259ksiniz<\/li>\\n<li>M&uuml;xt\u0259lif kanallar vasit\u0259sil\u0259 qar\u015f\u0131l\u0131ql\u0131 \u0259laq\u0259l\u0259ri idar\u0259 ed\u0259c\u0259k, m\u0259zmun idar\u0259&ccedil;iliyi v\u0259 moderasiyas\u0131n\u0131 h\u0259yata ke&ccedil;ir\u0259c\u0259ksiniz<\/li>\\n<li>\u0130nsanlar\u0131n h\u0259yat\u0131n\u0131 yax\u015f\u0131la\u015fd\u0131ran proqram t\u0259minatlar\u0131ndan istifad\u0259 etm\u0259yi &ouml;yr\u0259n\u0259c\u0259k v\u0259 bacar\u0131qlar\u0131n\u0131z\u0131 art\u0131racaqs\u0131n\u0131z<\/li>\\n<li>M&uuml;\u015ft\u0259ril\u0259rimiz &uuml;&ccedil;&uuml;n daha yax\u015f\u0131 marka t\u0259cr&uuml;b\u0259l\u0259ri yaradacaqs\u0131n\u0131z<\/li>\\n<\/ul>\\n<hr \/>\\n<h2>T\u0259l\u0259bl\u0259riniz<\/h2>\\n<p>Concentrix a\u015fa\u011f\u0131dak\u0131 x&uuml;susiyy\u0259tl\u0259r\u0259 sahibsinizs\u0259 sizin &uuml;&ccedil;&uuml;n ideal se&ccedil;imdir:<\/p>\\n<ul>\\n<li>Az\u0259rbaycan dilini s\u0259lis \u015f\u0259kild\u0259 dan\u0131\u015f\u0131rs\u0131n\u0131zsa<\/li>\\n<li>Proaktiv, &ouml;z&uuml;n&uuml; motivasiya ed\u0259n v\u0259 h\u0259ll y&ouml;n&uuml;ml&uuml;s&uuml;n&uuml;zs\u0259<\/li>\\n<li>N&ouml;vb\u0259li v\u0259 h\u0259ft\u0259sonu n&ouml;vb\u0259l\u0259rind\u0259 i\u015fl\u0259y\u0259 bilirsinizs\u0259<\/li>\\n<li>Yerli v\u0259 ya xarici orta m\u0259kt\u0259b v\u0259 ya daha y&uuml;ks\u0259k t\u0259hsil\u0259 sahibsinizs\u0259<\/li>\\n<\/ul>\\n<hr \/>\\n<h2>Siz\u0259 n\u0259 t\u0259klif edirik<\/h2>\\n<p>Bu v\u0259zif\u0259d\u0259 siz\u0259 unikal h\u0259yat t\u0259rzinizi d\u0259st\u0259kl\u0259y\u0259n &uuml;st&uuml;nl&uuml;kl\u0259r t\u0259qdim edirik:<\/p>\\n<ul>\\n<li>Tam v\u0259 ya yar\u0131m\u015ftat daimi \u0259m\u0259k m&uuml;qavil\u0259l\u0259ri (t\u0259cr&uuml;b\u0259niz\u0259 v\u0259 m&uuml;\u015ft\u0259ril\u0259rimizin ehtiyaclar\u0131na \u0259sas\u0259n raz\u0131la\u015fd\u0131r\u0131la bil\u0259r)<\/li>\\n<li>R\u0259qab\u0259tli \u0259m\u0259k haqq\u0131 v\u0259 performans bonusu<\/li>\\n<li>Dostunu t&ouml;vsiy\u0259 et (referans) bonus imkanlar\u0131<\/li>\\n<li>\u015eirk\u0259t v\u0259 layih\u0259 haqq\u0131nda tam &ouml;d\u0259ni\u015fli t\u0259liml\u0259r<\/li>\\n<li>Karyera inki\u015faf proqramlar\u0131, x&uuml;susi kurslar v\u0259 dil d\u0259rsl\u0259ri<\/li>\\n<\/ul>\\n<hr \/>\\n<h2>Concentrix b\u0259rab\u0259r imkanlar yaradan i\u015f\u0259g&ouml;t&uuml;r\u0259ndir<\/h2>\\n<p>Biz qlobal miqyasda bir komanda, bir \u015firk\u0259t olaraq q&uuml;rurla birl\u0259\u015fmi\u015fik. B&uuml;t&uuml;n namiz\u0259dl\u0259r &uuml;&ccedil;&uuml;n b\u0259rab\u0259r m\u0259\u015f\u011fulluq imkanlar\u0131n\u0131 v\u0259 ayr\u0131-se&ccedil;kilikd\u0259n v\u0259 zorak\u0131l\u0131qdan uzaq i\u015f m&uuml;hitini d\u0259st\u0259kl\u0259yirik. \u0130\u015f\u0259 q\u0259bul prosesl\u0259rimiz irqi m\u0259nsubiyy\u0259t, ya\u015f, cinsiyy\u0259t kimliyi, cinsi y&ouml;n&uuml;m, din, etnik m\u0259n\u015f\u0259, ail\u0259 v\u0259 ya valideyn statusu, milli m\u0259n\u015f\u0259, \u0259lillik v\u0259 ya q&uuml;vv\u0259d\u0259 olan qanunlarla qorunan h\u0259r hans\u0131 dig\u0259r statusdan as\u0131l\u0131 olmayaraq yaln\u0131z i\u015f t\u0259l\u0259bl\u0259rin\u0259 v\u0259 pe\u015f\u0259kar ixtisaslara \u0259saslan\u0131r.<\/p>\\n<hr \/>\\n<h2>\u0130\u015fl\u0259m\u0259 Uy\u011funlu\u011fu<\/h2>\\n<p>T&uuml;rkiy\u0259 qanunvericiliyin\u0259 uy\u011fun olaraq, yaln\u0131z T&uuml;rkiy\u0259d\u0259 qanuni \u015f\u0259kild\u0259 i\u015fl\u0259m\u0259k h&uuml;ququ olan namiz\u0259dl\u0259r bu v\u0259zif\u0259 &uuml;&ccedil;&uuml;n n\u0259z\u0259rd\u0259n ke&ccedil;iril\u0259c\u0259kdir.<\/p>\\n<\/div>\",\"ats_external_id\":\"785344777\",\"location\":\"Ankara, Ankara\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-10T02:59:09.144+03:00\",\"created_at\":\"2026-04-08T17:36:41.333+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjA0?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjA0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"tr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"502\",\"campaign_id\":\"2179\",\"campaign_title\":\"GTM_NA_SA_Customer Service - River DE\",\"campaign_type\":\"job_application\",\"job_title\":\"German Speaking Customer Service Advisor\",\"street\":null,\"address\":null,\"city\":\"Durban\",\"state\":\"Kwazulu-Natal\",\"postal_code\":null,\"region\":\"Durban\",\"country\":\"South Africa\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Our German-speaking Customer Service Advisors work on behalf of a global customer-centric company, supporting consumers from around the globe.<\/p>\\n<p>Your new career will involve providing exceptional customer experiences, primarily through inbound calls.<\/p>\\n<p>You will be dealing with product orders, payments, missing orders, product information requests and recommendations. Even though this is a customer-focused role, you will be required to work towards performance-based targets actively.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>This&nbsp;Customer Support&nbsp;Advisor role at Concentrix is a great match if you:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Fluent in German (B2 level)<\/p>\\n<\/li>\\n<li>\\n<p>Matric qualification<\/p>\\n<\/li>\\n<li>\\n<p>Ability to work rotational shifts (24hours)<\/p>\\n<\/li>\\n<li>\\n<p>Are self-motivated and highly responsible<\/p>\\n<\/li>\\n<li>\\n<p>Strong attention to detail<\/p>\\n<\/li>\\n<li>\\n<p>PC Literate (Speed, accuracy and navigation)<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What is in it for you?<\/strong><\/p>\\n<p><br \/><strong>In this role, we offer benefits that help you support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>A monthly salary of <strong>R24&nbsp;000.<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Medical aid for the main member \/ medical insurance for the employee and two dependents<\/p>\\n<\/li>\\n<li>\\n<p>Provident Fund<\/p>\\n<\/li>\\n<li>\\n<p>Subsidized transport<\/p>\\n<\/li>\\n<li>\\n<p>Fantastic Employee Assistance Programme (EAP)<\/p>\\n<\/li>\\n<li>\\n<p>Access to financial well-being sessions, will writing sessions and stress management sessions<\/p>\\n<\/li>\\n<li>\\n<p>Team building and upskill training opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Interactive and inclusive company culture<\/p>\\n<\/li>\\n<li>\\n<p>Relocation package for candidates outside KZN on offer.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Expectations<\/strong>.<\/p>\\n<ul>\\n<li>\\n<p>Taking ownership of high-profile, escalated cases from beginning to resolution<\/p>\\n<\/li>\\n<li>\\n<p>Manage work orders within business SLA's<\/p>\\n<\/li>\\n<li>\\n<p>Proactively offer solutions to any issues or concerns that customers might face<\/p>\\n<\/li>\\n<li>\\n<p>Consistently applying agreed behavioural and compliance standards<\/p>\\n<\/li>\\n<li>\\n<p>Sharing knowledge and skills with other members of the team<\/p>\\n<\/li>\\n<li>\\n<p>Communicating new information that is relevant to the campaign to colleagues, customers and managers<\/p>\\n<\/li>\\n<li>\\n<p>Developing and maintaining current knowledge of the campaign<\/p>\\n<\/li>\\n<li>\\n<p>Ensuring first contact resolution at all times<\/p>\\n<\/li>\\n<li>\\n<p>Protecting information security and taking responsibility for highlighting any issues that you are made aware of by using the correct processes<\/p>\\n<\/li>\\n<li>\\n<p>Providing excellent customer experiences at all times<\/p>\\n<\/li>\\n<li>\\n<p>Verifying and updating customer information<\/p>\\n<\/li>\\n<li>\\n<p>Proactively offer solutions to any issues or concerns that customers might face<\/p>\\n<\/li>\\n<li>\\n<p>Your qualifications and experience<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Join a company where you can grow and develop in your career, where we are fanatical about our clients and staff, as we become the greatest customer engagement services company in the world, rich in diversity and talent.<\/p>\\n<p>Ready to bring your skills, experience and sense of urgency to a company that values your expertise. Discover why over 550,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo; Together, we will achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p>\\n<p><br \/><strong>Eligibility to work<\/strong><br \/>In accordance with South African law, only applicants who are legally authorised to work in the SA will be considered for this position and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<h4><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/h4>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"1572321331\",\"location\":\"Durban, Durban\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-08T23:59:07.153Z\",\"created_at\":\"2026-04-08T15:00:29.393Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc5?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1878\",\"campaign_id\":\"82\",\"campaign_title\":\"Conseiller client (F\/H) - Antananarivo -  Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) - Antananarivo -  Fran\u00e7ais\",\"street\":\"MDG Antananarivo - Zone ZITAL Ankorondrano - B\u00e2timent 15A - acc\u00e8s par Marais Masay\",\"address\":\"MDG Antananarivo - Zone ZITAL Ankorondrano - B\u00e2timent 15A - acc\u00e8s par Marais Masay\",\"city\":\"Antananarivo\",\"state\":\"Antananarivo\",\"postal_code\":\"101\",\"region\":\"Analamanga\",\"country\":\"Madagascar\",\"short_description\":\"Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019excellence de la relation client !\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<ul>\\n<li>\\n<p>Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<\/li>\\n<li>\\n<p>Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<\/li>\\n<li>\\n<p>G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<\/li>\\n<li>\\n<p>&Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<\/li>\\n<li>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Un contrat CDI de 40 heures par semaine.<\/p>\\n<\/li>\\n<li>\\n<p>Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<\/li>\\n<li>\\n<p>Une mutuelle sant&eacute; compl&eacute;mentaire &agrave; partir de votre 6&egrave;me mois d'int&eacute;gration<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Conditions de travail optimales :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Un repas complet &agrave; la cantine pour tous les jours de pr&eacute;sence<\/p>\\n<\/li>\\n<li>\\n<p>Un transport du retour assur&eacute; par l'entreprise<\/p>\\n<\/li>\\n<li>\\n<p>Une assurance compl&eacute;mentaire famille<\/p>\\n<\/li>\\n<li>\\n<p>Une formation initiale et continue<\/p>\\n<\/li>\\n<li>\\n<p>Un environnement de travail valorisant la qualit&eacute; de vie au travail<\/p>\\n<\/li>\\n<li>\\n<p>Des perspectives d&rsquo;&eacute;volution professionnelle<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil recherch&eacute;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<ul>\\n<li>\\n<p>Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral.<\/p>\\n<\/li>\\n<li>\\n<p>Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive.<\/p>\\n<\/li>\\n<li>\\n<p>Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies.<\/p>\\n<\/li>\\n<li>\\n<p>Une disponibilit&eacute; du lundi au dimanche sur une amplitude horaire de 24h\/24.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique (15 minutes) : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p><strong>En pr&eacute;sentiel :<\/strong><\/p>\\n<p>2. Entretien avec un membre de l'&eacute;quipe recrutement<\/p>\\n<p>3. Test de fran&ccedil;ais (45 minutes) : &eacute;valuation de vos comp&eacute;tences linguistiques.<\/p>\\n<p>4. Entretien de validation (30 minutes) : une discussion approfondie avec un membre de la production pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent !<\/p>\",\"ats_external_id\":\"1704404917\",\"location\":\"Antananarivo, Analamanga\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-04-29T11:37:00.921+02:00\",\"created_at\":\"2026-04-08T10:42:21.686+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mg?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"476\",\"campaign_id\":\"4603\",\"campaign_title\":\"GTM -  HRO - HR Operations Specialist \/ E-Commerce\",\"campaign_type\":\"job_application\",\"job_title\":\"HR Operations Specialist \/ E-Commerce\",\"street\":null,\"address\":null,\"city\":\"Ankara\",\"state\":\"Ankara\",\"postal_code\":null,\"region\":\"Ankara\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Experience the power of a revolutionary career,<\/p>\\n<p>Are you seeking the next big step? We are a global technology and service leader that strengthens the brands of the future. We help well-known brands you use every day improve their businesses with technology and integrated solutions in over 70 countries. And every day, we take pride in being recognized with awards like \\\"World's Best Workplaces,\\\" \\\"Best Companies for Career Development,\\\" and \\\"Best Company Culture.\\\"<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>QUALIFICATIONS<\/strong><\/p>\\n<ul>\\n<li>Graduation from relevant departments of universities<\/li>\\n<li>Minimum 2 years of experience in blue-collar recruitment and operational HR processes<\/li>\\n<li>Intermediate level English language skills<\/li>\\n<li>Analytical thinking and data-driven work skills<\/li>\\n<li>Ability to adapt to a busy operational pace and take an active role in the field<\/li>\\n<li>Strong communication skills and aptitude for teamwork<\/li>\\n<li>Proficient use of MS Office programs (especially Excel) and Google Sheets<\/li>\\n<\/ul>\\n<p><strong>JOB DESCRIPTION<\/strong><\/p>\\n<ul>\\n<li>Managing blue-collar recruitment and onboarding processes end-to-end<\/li>\\n<li>Coordinating with operations and planning teams to monitor headcount planning<\/li>\\n<li>Performing HR reporting and headcount tracking Monitoring daily wage employee processes<\/li>\\n<li>Managing discipline and employee relations processes<\/li>\\n<li>Taking an active role in blue-collar projects<\/li>\\n<li>Ensuring the effective use of HR systems and maintaining data accuracy<\/li>\\n<\/ul>\",\"ats_external_id\":\"930679591\",\"location\":\"Ankara, Ankara\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-07T02:59:09.470+03:00\",\"created_at\":\"2026-04-07T13:57:58.262+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjAz?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjAz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"human_resources\",\"job_industry\":\"e_commerce\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"167\",\"campaign_id\":\"683\",\"campaign_title\":\"R1720686 Work-at-Home - Bilingual Sales Automotive FR Michelin\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Rep \u2013 Remote (Automotive, Bilingual: English \/ French)\",\"street\":\"\",\"address\":\"\",\"city\":\"Remote\",\"state\":\"\",\"postal_code\":\"\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"Inside Sales Rep \u2013 Remote (Automotive, Bilingual: English \/ French)\",\"long_description\":\"<div>\\n<div>\\n<p><span class=\\\"emphasis-3\\\" style=\\\"background-color: #fbeeb8;\\\"><strong>* DOIT PARLER COURANTEMENT LE <u>FRAN&Ccedil;AIS<\/u> ET <u>L'ANGLAIS<\/u> *<\/strong><\/span><\/p>\\n<\/div>\\n<div>\\n<p><span class=\\\"emphasis-3\\\" style=\\\"background-color: #fbeeb8;\\\"><strong>* MUST SPEAK BOTH <u>FRENCH<\/u> AND <u>ENGLISH<\/u> FLUENTLY *<\/strong><\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p>Le\/la repr&eacute;sentant(e) des ventes internes &ndash; t&eacute;l&eacute;travail (secteur automobile, bilingue&nbsp;: anglais\/fran&ccedil;ais) travaille &agrave; domicile et interagit avec les clients par t&eacute;l&eacute;phone (appels entrants\/sortants) et\/ou par Internet. Ce poste consiste &agrave; assurer le service &agrave; la client&egrave;le et &agrave; r&eacute;soudre les probl&egrave;mes et questions courants concernant les produits et\/ou services du client. (Les candidatures pour ce poste sont accept&eacute;es en continu. Les anciens combattants sont encourag&eacute;s &agrave; postuler.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>UNE NOUVELLE CARRI&Egrave;RE &Agrave; VOTRE IMAGE<\/strong><\/p>\\n<p>Vous recherchez une r&eacute;orientation professionnelle en t&eacute;l&eacute;travail au sein d'une entreprise internationale innovante qui place l'humain au c&oelig;ur de ses priorit&eacute;s, favorise une culture inclusive et un v&eacute;ritable sentiment d'appartenance&nbsp;? Vous souhaitez vous joindre &agrave; une entreprise r&eacute;compens&eacute;e chaque ann&eacute;e par les prix &laquo;&nbsp;Meilleur lieu de travail au monde&nbsp;&raquo;, &laquo;&nbsp;Employ&eacute;s les plus heureux&nbsp;&raquo; et &laquo;&nbsp;Meilleure entreprise pour l'&eacute;volution de carri&egrave;re&nbsp;&raquo;&nbsp;? Alors, le poste de repr&eacute;sentant(e) commercial(e) s&eacute;dentaire &agrave; distance chez Concentrix est fait pour vous&nbsp;!<\/p>\\n<p>En tant que repr&eacute;sentant(e) commercial(e) s&eacute;dentaire &agrave; distance (secteur automobile, bilingue&nbsp;: anglais\/fran&ccedil;ais), vous vous joindrez &agrave; une &eacute;quipe multiculturelle compos&eacute;e de membres provenant de plus de 70 pays, o&ugrave; chacun contribue &agrave; la r&eacute;ussite et au bien-&ecirc;tre de l'autre, unis par la volont&eacute; d'innover. Ensemble, nous aidons les plus grandes marques mondiales &agrave; am&eacute;liorer leur rendement gr&acirc;ce &agrave; une exp&eacute;rience client exceptionnelle et &agrave; des innovations technologiques. Face &agrave; une croissance continue, nous sommes &agrave; la recherche de nouveaux talents pour partager notre vision&nbsp;: des personnes aussi passionn&eacute;es que nous par l'excellence du service client.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Eacute;VOLUTION DE CARRI&Egrave;RE ET D&Eacute;VELOPPEMENT PERSONNEL<\/strong><\/p>\\n<p>Cette formidable opportunit&eacute; de travail &agrave; domicile vous permettra de donner un nouveau souffle &agrave; votre carri&egrave;re et de cr&eacute;er des liens solides avec vos coll&egrave;gues. Nous vous fournirons la formation, les outils technologiques et le soutien continu n&eacute;cessaires &agrave; votre r&eacute;ussite. De plus, chez Concentrix, les perspectives d'avancement professionnel (et de d&eacute;veloppement personnel) sont r&eacute;elles. En effet, pr&egrave;s de 80 % de nos gestionnaires et dirigeants ont &eacute;t&eacute; promus &agrave; l'interne ! C'est pourquoi nous offrons un ensemble de programmes de formation et de d&eacute;veloppement du leadership GRATUITS, con&ccedil;us pour vous accompagner vers la carri&egrave;re dont vous avez toujours r&ecirc;v&eacute;.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>VOS RESPONSABILIT&Eacute;S<\/strong><\/p>\\n<p>En tant que repr&eacute;sentant(e) des ventes internes (secteur automobile, bilingue : anglais\/fran&ccedil;ais) travaillant &agrave; domicile, vous serez amen&eacute;(e) &agrave; :<\/p>\\n<ul>\\n<li>Assurer le soutien &agrave; la client&egrave;le (appels entrants et sortants)<\/li>\\n<li>Utiliser un guide de flux d'appels dans la langue pr&eacute;f&eacute;r&eacute;e du client<\/li>\\n<li>Conclure des ventes, prospecter, n&eacute;gocier, pr&eacute;senter des offres et mettre en pratique vos comp&eacute;tences B2B et B2C<\/li>\\n<li>Utiliser vos connaissances des produits, d&eacute;velopper des relations clients et trouver de nouvelles fa&ccedil;ons de fid&eacute;liser la client&egrave;le<\/li>\\n<li>Faire preuve de rigueur et de minutie dans la vente de produits et services<\/li>\\n<li>Suivre, documenter et extraire des renseignements dans les bases de donn&eacute;es<\/li>\\n<li>Offrir des produits et\/ou services compl&eacute;mentaires &agrave; chaque vente<\/li>\\n<li>Offrir une exp&eacute;rience client exceptionnelle&hellip; avec le sourire.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>VOS QUALIFICATIONS<\/strong><\/p>\\n<p>Vos comp&eacute;tences, votre int&eacute;grit&eacute;, vos connaissances et votre empathie sinc&egrave;re contribueront &agrave; la r&eacute;ussite de chaque interaction client. Autres comp&eacute;tences requises pour le poste de repr&eacute;sentant(e) des ventes internes (secteur automobile, bilingue : anglais\/fran&ccedil;ais) (T&eacute;l&eacute;travail) :<\/p>\\n<ul>\\n<li>Ma&icirc;trise du fran&ccedil;ais et de l'anglais<\/li>\\n<li>Au moins un an d'exp&eacute;rience confirm&eacute;e en vente (atteinte des objectifs, r&eacute;mun&eacute;ration &agrave; la commission, vente de produits et\/ou services)<\/li>\\n<li>Solide compr&eacute;hension du processus de vente, du d&eacute;veloppement de la relation client, de la communication, des techniques de n&eacute;gociation et de la conclusion de contrats<\/li>\\n<li>Disponibilit&eacute; flexible<\/li>\\n<li>Dipl&ocirc;me d'&eacute;tudes secondaires ou l'&eacute;quivalent<\/li>\\n<li>Environnement de travail tranquille et sans distractions &agrave; domicile<\/li>\\n<li>Capacit&eacute; de g&eacute;rer plusieurs t&acirc;ches simultan&eacute;ment dans un environnement dynamique<\/li>\\n<li>Int&eacute;r&ecirc;t pour l'apprentissage de nouvelles technologies<\/li>\\n<li>Excellentes comp&eacute;tences en navigation informatique et en informatique<\/li>\\n<li>Un ordinateur de bureau ou portable pour effectuer les tests informatiques et de connexion internet. Un ordinateur professionnel pourrait &ecirc;tre fourni selon le poste propos&eacute;, mais ce n'est pas garanti (un recruteur en discutera plus en d&eacute;tail).<\/li>\\n<li>Connexion Internet haute vitesse (pas de Wi-Fi, de point d'acc&egrave;s Wi-Fi ni de connexion satellite) et un t&eacute;l&eacute;phone intelligent<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>CE QUE NOUS VOUS OFFRONS<\/strong><\/p>\\n<p>L'une des valeurs fondamentales de notre entreprise est de valoriser nos collaborateurs. C'est pourquoi nous investissons massivement dans nos talents, notre infrastructure et nos comp&eacute;tences afin d'assurer le succ&egrave;s &agrave; long terme de nos &eacute;quipes et de nos clients. Nous investirons &eacute;galement en VOUS pour vous accompagner dans votre cheminement de carri&egrave;re et votre d&eacute;veloppement personnel. Ce poste vous offre aussi&nbsp;:<\/p>\\n<ul>\\n<li>La r&eacute;mun&eacute;ration de base se situe entre 20,00&nbsp;$ et 24,00&nbsp;$ de l'heure (le taux horaire ne sera pas inf&eacute;rieur au salaire minimum applicable), &agrave; \u200b\u200blaquelle s'ajoutent des primes li&eacute;es &agrave; la performance individuelle et &agrave; celle de l'entreprise. Le salaire r&eacute;el variera selon le lieu de travail, les qualifications, les comp&eacute;tences, la formation, l'exp&eacute;rience et les aptitudes. Les avantages sociaux offerts aux employ&eacute;s admissibles &agrave; ce poste comprennent une assurance maladie, dentaire et optique, un programme complet d'aide aux employ&eacute;s (PAE), un r&eacute;gime enregistr&eacute; d'&eacute;pargne-retraite, des cong&eacute;s pay&eacute;s et des jours de formation r&eacute;mun&eacute;r&eacute;s.<\/li>\\n<li>Option d'inscription &agrave; DailyPay pour acc&eacute;der &agrave; votre salaire &agrave; l'avance, quand vous le souhaitez.<\/li>\\n<li>Formation r&eacute;mun&eacute;r&eacute;e et primes de performance.<\/li>\\n<li>Primes de commandite attractives.<\/li>\\n<li>Opportunit&eacute;s de r&eacute;seautage au sein de l'entreprise avec des groupes organis&eacute;s autour des th&egrave;mes suivants&nbsp;: R&eacute;seau des femmes, R&eacute;seau des professionnels noirs, Fiert&eacute; LGBTQ+, Handicap, Neurodiversit&eacute;, Femmes dans la technologie, Champions OneEarth, et plus encore.<\/li>\\n<li>Programmes de sant&eacute; et de bien-&ecirc;tre avec des partenaires qualifi&eacute;s pour vous accompagner dans votre d&eacute;veloppement personnel.<\/li>\\n<li>Programmes de mentorat pour vous soutenir dans votre parcours professionnel.<\/li>\\n<li>Possibilit&eacute; de travailler &agrave; domicile.<\/li>\\n<li>Programmes et &eacute;v&eacute;nements favorisant la diversit&eacute;, l'&eacute;quit&eacute; et l'inclusion, ainsi que la citoyennet&eacute; mondiale, le d&eacute;veloppement durable et l'engagement communautaire.<\/li>\\n<li>C&eacute;l&eacute;brations de la Journ&eacute;e Concentrix, de la Journ&eacute;e de reconnaissance des acteurs du changement, de la Semaine du service &agrave; la client&egrave;le, de la Journ&eacute;e mondiale du nettoyage, de #MyOneEarthPromise, et plus encore.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>R&Eacute;INVENTEZ LA MEILLEURE VERSION DE VOUS-M&Ecirc;ME !<\/strong><\/p>\\n<p>Si cela correspond &agrave; l'&eacute;tape id&eacute;ale pour votre parcours professionnel, contactez-nous. Postulez d&egrave;s aujourd'hui et d&eacute;couvrez pourquoi plus de 440&nbsp;000 personnes &agrave; travers le monde ont choisi Concentrix comme employeur de r&eacute;f&eacute;rence.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>OFFRE D'EMPLOI :<\/strong><\/p>\\n<p>Nous acceptons les candidatures pour ce poste en continu. Il s'agit actuellement d'un poste vacant imm&eacute;diat&nbsp;; cependant, nous &eacute;tudions aussi les candidatures pour de futures opportunit&eacute;s. Nous encourageons toutes les personnes int&eacute;ress&eacute;es &agrave; postuler.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Exigences physiques et mentales<\/strong><\/p>\\n<p>L&rsquo;employ&eacute; doit r&eacute;guli&egrave;rement utiliser un ordinateur, un clavier, un t&eacute;l&eacute;phone ou un casque d&rsquo;&eacute;coute, ainsi que d&rsquo;autres &eacute;quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g&eacute;n&eacute;ralement de nature s&eacute;dentaire.<\/p>\\n<p><strong>D&eacute;claration d'&eacute;galit&eacute; des chances <\/strong><\/p>\\n<p>Concentrix s'engage en faveur de l'&eacute;galit&eacute; des chances en mati&egrave;re d'emploi et ne fait aucune discrimination fond&eacute;e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet&eacute;, la croyance, le sexe, l'orientation sexuelle, l'identit&eacute; ou l'expression de genre, l'&acirc;ge, l'&eacute;tat civil ou familial, le handicap, ou toute autre cat&eacute;gorie prot&eacute;g&eacute;e par la l&eacute;gislation provinciale sur les droits de la personne.<\/p>\\n<p><strong>D&eacute;claration d'am&eacute;nagement raisonnable<br \/><\/strong><\/p>\\n<p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage &agrave; offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am&eacute;nagement raisonnable pour participer &agrave; n'importe quelle &eacute;tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent &ecirc;tre faites en contactant <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait&eacute;es de mani&egrave;re confidentielle et utilis&eacute;es uniquement pour faciliter votre participation au processus de recrutement.<\/p>\\n<p><strong>Intelligence artificielle (IA)<\/strong><\/p>\\n<p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou &agrave; l'&eacute;valuation des candidats. Ces outils pourraient &ecirc;tre utilis&eacute;s pour &eacute;valuer les CV, les candidatures et d'autres documents soumis afin de nous aider &agrave; identifier les meilleurs candidats pour le poste.<\/p>\\n<p><strong>Autorisation de travail<\/strong><\/p>\\n<p>Seuls les candidats qualifi&eacute;s l&eacute;galement autoris&eacute;s &agrave; travailler au Canada seront consid&eacute;r&eacute;s. Actuellement, ce poste ne peut &ecirc;tre exerc&eacute; que dans les provinces\/territoires suivants : <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB,<\/a> <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC,<\/a> <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL,<\/a> <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a> et <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/saskatchewan.html\\\">SK<\/a>.<strong><br \/>Pour plus d'informations sur les provinces de travail disponibles et l'&eacute;galit&eacute; des chances en mati&egrave;re d'emploi en tant que candidat, veuillez cliquer <u>ICI<\/u>.<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>---<\/p>\\n<p>&nbsp;<\/p>\\n<p>The Inside Sales Rep &ndash; Remote (Automotive, Bilingual: English \/ French)&nbsp;works from home and interfaces with customers via inbound\/outbound calls and\/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and\/or services. (We accept applications for this position on an ongoing basis.&nbsp;Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p>Are you looking for a &ldquo;work from home&rdquo; career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Happiest Employees<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a remote Inside Sales Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a remote Inside Sales Rep &ndash; (Automotive, Bilingual: English \/ French), you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great &ldquo;work from home&rdquo; opportunity that will allow you to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As an Inside Sales Rep &ndash; (Automotive, Bilingual: English \/ French) working from home, you will:<\/p>\\n<ul>\\n<li>Provide inbound and outbound customer support<\/li>\\n<li>using a call flow guide in the customer&rsquo;s preferred language<\/li>\\n<li>Close sales, work on prospecting, negotiation, presentation, and use B2B and B2C skills<\/li>\\n<li>Use product knowledge, build client relationships, and find new ways to retain customers<\/li>\\n<li>Be detail-oriented when it comes to sales of products and services<\/li>\\n<li>Track, document, and retrieve information in databases<\/li>\\n<li>Offer additional products and\/or services with every sale<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile<br \/><br \/><\/li>\\n<\/ul>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Inside Sales Rep &ndash; (Automotive, Bilingual: English \/ French) (Remote) role include:<\/p>\\n<ul>\\n<li>The ability to speak fluent French and English<\/li>\\n<li>1+ year of proven hard sales experience (meeting quotas, working on commission, selling products and\/or services<\/li>\\n<li>A strong understanding of the sales\/selling process, building relationships, communication skills, negotiation techniques, and closing deals<\/li>\\n<li>Open availability<\/li>\\n<li>A high school diploma or GED<\/li>\\n<li>A quiet, distraction-free environment to work from in your home<\/li>\\n<li>Proficiency in fast-paced multi-tasking<\/li>\\n<li>Eagerness to learn new technologies<\/li>\\n<li>Strong computer navigation skills and PC knowledge<\/li>\\n<li>A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)<\/li>\\n<li>High Speed internet (no wireless\/hotspots or satellite) and a smartphone<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $20.00-$24.00\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Paid training and performance-based incentives<\/li>\\n<li>Lucrative employee referral bonus opportunities<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>Work-from-home convenience<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<\/strong><\/p>\\n<p>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>Equal Employment Opportunity<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p><strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered. Currently, this position may only be performed in the following provinces\/territories: AB, BC, MB, NB, NL, NS, ON, PE, and SK. For further information on available work provinces and Equal Employment Opportunity as an applicant, please click HERE.<\/p>\\n<p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>#wfh #wah<\/p>\\n<\/div>\",\"ats_external_id\":\"R1720686\",\"location\":\"Remote, CAN\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-11T19:59:05.196-04:00\",\"created_at\":\"2026-04-07T12:33:41.895-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82ODM?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82ODM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"CAN\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"primary_location\":{\"id\":\"CA-WAH-ONTAR-00\",\"wid\":\"b67da9176e3d1062f9df0a5636e1be6e\",\"descriptor\":\"CAN ON Work-at-Home\"}},\"recruiter\":{\"email\":{\"wid\":\"b59c6a311d23012ade3dda7e57154f25\",\"address\":\"brooke.schuler@concentrix.com\"},\"last_name\":\"Schuler\",\"first_name\":\"Brooke\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC2949\",\"wid\":\"6504597fb5f701aaf7d917b99416c6cf\",\"descriptor\":\"Advisor II, Customer Service - Bilingual\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-347891\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Customer-Service-Rep---Remote--Automotive--Bilingual--English---French-_R1672293\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Customer-Service-Rep---Remote--Automotive--Bilingual--English---French-_R1672293\/apply\",\"job_requisition_id\":\"R1672293\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a87018af1fe5f4b0719a418\",\"address\":\"thomas.mcmanus@concentrix.com\"},\"last_name\":\"Mcmanus\",\"first_name\":\"Thomas\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1672293\",\"wid\":\"fedde5c1af281030b958a45ebcc90000\",\"descriptor\":\"R1672293 Customer Service Rep \u2013 Remote (Automotive, Bilingual: English \/ French) (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-canada\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1732\",\"campaign_id\":\"44\",\"campaign_title\":\"Perfect-World\/Russian\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Online Support for Social\/Interactive games with Russian\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>We are growing!<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Our client brings people together by connecting them through their favorite social and interactive games, offering an engaging platform that users love to discover and enjoy.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Would you like to be part of a team that supports a leading company in providing fun and interactive gaming experiences? You will leverage your excellent communication skills to support our gaming community via email, chat, social media, and through our dedicated community platform.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Are you looking for a role with a flexible work schedule that allows you to work from home, in a supportive and positive environment where you can grow professionally? Join one of the world&rsquo;s leading organizations dedicated to helping players find the perfect game to enjoy at any moment!<\/p>\\n<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p><strong>Russian<\/strong> language&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Experience in <strong>Social\/interactive games<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Readiness to work on shifts <strong>24\/7<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great positive attitude and strong interpersonal skill<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Work from Office<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Transportation allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal allowance<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"2154870564\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-12T03:59:06.784+04:00\",\"created_at\":\"2026-04-03T18:29:28.788+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NA?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"ru\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1733\",\"campaign_id\":\"43\",\"campaign_title\":\"Perfect-World\/Spanish\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Online Support for Social\/Interactive games with Spanish\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>We are growing!<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Our client brings people together by connecting them through their favorite social and interactive games, offering an engaging platform that users love to discover and enjoy.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Would you like to be part of a team that supports a leading company in providing fun and interactive gaming experiences? You will leverage your excellent communication skills to support our gaming community via email, chat, social media, and through our dedicated community platform.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Are you looking for a role with a flexible work schedule that allows you to work from home, in a supportive and positive environment where you can grow professionally? Join one of the world&rsquo;s leading organizations dedicated to helping players find the perfect game to enjoy at any moment!<\/p>\\n<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p><strong>Spanish<\/strong> language skills (B2)<\/p>\\n<\/li>\\n<li>\\n<p>Experience in <strong>Social\/interactive games<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Readiness to work on shifts <strong>24\/7<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great positive attitude and strong interpersonal skill<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Work from Office<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Transportation allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal allowance<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"2840949032\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-05T03:59:10.105+04:00\",\"created_at\":\"2026-04-03T18:23:19.512+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mw?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1734\",\"campaign_id\":\"42\",\"campaign_title\":\"Perfect-World\/German\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Online Support for Social\/Interactive games with German\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>We are growing!<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Our client brings people together by connecting them through their favorite social and interactive games, offering an engaging platform that users love to discover and enjoy.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Would you like to be part of a team that supports a leading company in providing fun and interactive gaming experiences? You will leverage your excellent communication skills to support our gaming community via email, chat, social media, and through our dedicated community platform.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Are you looking for a role with a flexible work schedule that allows you to work from home, in a supportive and positive environment where you can grow professionally? Join one of the world&rsquo;s leading organizations dedicated to helping players find the perfect game to enjoy at any moment!<\/p>\\n<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p><strong>German<\/strong> language skills (B2)<\/p>\\n<\/li>\\n<li>\\n<p>Experience in <strong>Social\/interactive games<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Readiness to work on shifts <strong>24\/7<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great positive attitude and strong interpersonal skill<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Work from Office<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Transportation allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal allowance<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"1889830261\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-10T03:59:08.904+04:00\",\"created_at\":\"2026-04-03T18:21:43.515+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mg?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1735\",\"campaign_id\":\"41\",\"campaign_title\":\"Perfect-World\/French\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Online Support for Social\/Interactive games with French\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>We are growing!<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Our client brings people together by connecting them through their favorite social and interactive games, offering an engaging platform that users love to discover and enjoy.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Would you like to be part of a team that supports a leading company in providing fun and interactive gaming experiences? You will leverage your excellent communication skills to support our gaming community via email, chat, social media, and through our dedicated community platform.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Are you looking for a role with a flexible work schedule that allows you to work from home, in a supportive and positive environment where you can grow professionally? Join one of the world&rsquo;s leading organizations dedicated to helping players find the perfect game to enjoy at any moment!<\/p>\\n<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p><strong>French<\/strong> language skills (B2)<\/p>\\n<\/li>\\n<li>\\n<p>Experience in <strong>Social\/interactive games<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Readiness to work on shifts <strong>24\/7<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great positive attitude and strong interpersonal skill<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Work from Office<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Transportation allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal allowance<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"695358864\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-04-25T03:59:08.447+04:00\",\"created_at\":\"2026-04-03T17:53:43.297+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MQ?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"348\",\"campaign_id\":\"773\",\"campaign_title\":\"Electrolux | Polish | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Doradca \/ Doradczyni ds. Sprzeda\u017cy z j\u0119zykiem polskim \",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p><strong>Twoja misja<\/strong><\/p>\\n<p>Zapewniasz klientom profesjonalne wsparcie \ud83d\udcac, a jednocze\u015bnie potrafisz dostrzec moment, w kt&oacute;rym warto zaproponowa\u0107 dodatkowe rozwi\u0105zania.<br \/><br \/><\/p>\\n<p>\ud83d\udd27 <strong>Na czym polega praca?<\/strong><\/p>\\n<p>&middot; sprzeda\u017c i doradztwo (kluczowy element): sprzeda\u017c produkt&oacute;w (finished goods) \ud83d\udecd\ufe0f, us\u0142ug serwisowych (fix &amp; repair) \ud83d\udd27, oferowanie rozszerzonej gwarancji \ud83d\udee1\ufe0f<\/p>\\n<p>&middot; finalizacja sprzeda\u017cy, osi\u0105ganie cel&oacute;w sprzeda\u017cowych \ud83d\udcac\u27a1\ufe0f\ud83d\udcb0<\/p>\\n<p>&middot; udzielanie jasnych i profesjonalnych informacji \ud83e\udde0<\/p>\\n<p>&middot; wsp&oacute;\u0142praca z zespo\u0142ami technicznymi, serwisowymi i produktowymi \ud83e\udd1d<\/p>\\n<p>&middot; kana\u0142y pracy: telefon (po\u0142\u0105czenia przychodz\u0105ce i wychodz\u0105ce) \ud83d\udcde, e-mail \ud83d\udce7, chat i social media \ud83d\udcac, SMS (linki zakupowe, vouchery, informacje) \ud83d\udcf2<\/p>\\n<p>&nbsp;<\/p>\\n<p>\ud83d\udd25 <strong>Kogo szukamy? Osoby, kt&oacute;ra:<\/strong><\/p>\\n<p>&middot; bardzo dobrze zna j\u0119zyk polski (C2) \ud83c\uddf5\ud83c\uddf1&nbsp;<\/p>\\n<p>&middot; potrafi budowa\u0107 relacje i szybko zdobywa\u0107 zaufanie \ud83e\udd1d<\/p>\\n<p>&middot; ma sprzeda\u017cowy mindset i potrafi rekomendowa\u0107, nie naciskaj\u0105c \ud83d\udca1<\/p>\\n<p>&middot; jest zorganizowana i potrafi pracowa\u0107 na wielu systemach jednocze\u015bnie \ud83e\udde9<\/p>\\n<p>&middot; dzia\u0142a zgodnie z procesami i dba o jako\u015b\u0107 \ud83d\udccb<br \/><br \/><\/p>\\n<p>\u2795 <strong>Mile widziane<\/strong><\/p>\\n<p>&middot; do\u015bwiadczenie w call center \/ customer support lub sprzeda\u017cy \ud83c\udfa7<\/p>\\n<p>&middot; znajomo\u015b\u0107 obs\u0142ugi reklamacji \u2696\ufe0f<\/p>\\n<p>&middot; podstawowa wiedza o prawach konsumenta<\/p>\",\"ats_external_id\":\"2959865484\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"31.40\",\"salary_type\":\"hourly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-04-27T15:35:19.937+02:00\",\"created_at\":\"2026-04-03T13:30:01.056+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NzM?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NzM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1582\",\"campaign_id\":\"137\",\"campaign_title\":\"Altroconsumo\",\"campaign_type\":\"job_application\",\"job_title\":\"Operatore Outbound Servizio Call Back - Part Time\",\"street\":null,\"address\":null,\"city\":\"Pescara\",\"state\":\"Abruzzo\",\"postal_code\":null,\"region\":\"Abruzzo\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Vuoi entrare a far parte di un&rsquo; azienda globale, vivace e in crescita, dove potrai svilupparti e migliorare professionalmente?<\/p>\\n<p><strong>Non perdere tempo! Cerchiamo proprio te!&nbsp;<\/strong><\/p>\\n<p>Siamo alla ricerca di Operatori Outbound per una nostra azienda cliente, numero uno in Italia nell'informazione e&nbsp;tutela dei consumatori.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>QUALE SARA' IL TUO CONTRIBUTO AL NOSTRO TEAM?<\/strong><\/p>\\n<ul>\\n<li>Attivit&agrave; di call back: contatto telefonico di potenziali clienti che hanno richiesto maggiori informazioni;&nbsp;<\/li>\\n<li>Consulenza e guida del cliente nel processo di acquisto e attivazione dei servizi offerti;&nbsp;<\/li>\\n<li>Possibile utilizzo liste di cold calling.&nbsp;<\/li>\\n<\/ul>\\n<p><strong>CHI CERCHIAMO?<\/strong><\/p>\\n<ul>\\n<li>Pregressa esperienza outbound, in attivit&agrave; di Sales\/Call Back;&nbsp;<\/li>\\n<li>Capacit&agrave; di lavorare per obiettivi;&nbsp;<\/li>\\n<li>Diploma di scuola superiore (requisito minimo);<\/li>\\n<li>Padronanza nell'utilizzo di Windows e Office;<\/li>\\n<li>Disponibilit&agrave; 5 gg alla settimana, Lun - Ven, su fascia &nbsp;9.00 - 19.30 e Sab 9.00-15.30.<\/li>\\n<\/ul>\\n<p><strong>COSA OFFRIAMO?<\/strong><\/p>\\n<ul>\\n<li>Ambiente di lavoro internazionale;<\/li>\\n<li>Accesso h24 alla piattaforma di e-learning Concentrix University, con migliaia di corsi gratuiti;<\/li>\\n<li>PC aziendale;<\/li>\\n<li>Lavoro in modalit&agrave; ibrida;<\/li>\\n<li>Bonus al raggiungimento degli obiettivi;<\/li>\\n<li>Contratto di Collaborazione part-time (30h) con fisso di 8,65&euro; l&rsquo;ora;<\/li>\\n<li>Formazione iniziale retribuita.<\/li>\\n<\/ul>\\n<p><strong>CHI SIAMO<\/strong>&nbsp;<\/p>\\n<p>Con 440.000 collaboratori in tutto il mondo, siamo specializzati nel fornire eccezionali esperienze di Customer Service e nel promuovere la trasformazione digitale per alcune delle pi&ugrave; importanti e migliori aziende del mercato globale. La storia di Concentrix &egrave; iniziata nel 2004 con poco pi&ugrave; di 20 persone. Da allora &egrave; stata un'incredibile storia di strategia, innovazione e risultati eccezionali ! Gli stessi principi che hanno fondato l'azienda nel 2004 ne decretano il successo ancora oggi.&nbsp;<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"1690710788\",\"location\":\"Pescara, Abruzzo\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-03T14:03:39.708+02:00\",\"created_at\":\"2026-04-03T12:29:06.799+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzc?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"422\",\"campaign_id\":\"227\",\"campaign_title\":\"EasyJet CDD \/ Italian\/ Iasi \",\"campaign_type\":\"job_application\",\"job_title\":\"Italian Customer Support, On Site, Iasi, May-September Contract\",\"street\":null,\"address\":null,\"city\":\"Ia\u0219i\",\"state\":\"Ia\u0219i County\",\"postal_code\":null,\"region\":\"Iasi\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Experience the power of a game-changing career<\/strong><\/p>\\n<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you want to learn new things and also to have an income during the summer THIS is the perfect match for you!<\/p>\\n<p>Join our adventurous project in <strong>Iasi<\/strong> as<strong style=\\\"font-style: italic;\\\"> Customer Agent with Italian <\/strong>and you will be part of our team of game-changers offering support for one of the top players in the travel industry.&nbsp;<\/p>\\n<p><br \/><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><br \/><strong>What you will do in this role<\/strong><\/p>\\n<p>As a <em><strong>Customer Agent with Italian<\/strong><\/em>&nbsp;on our team, you will:<\/p>\\n<ul>\\n<li>Provide solutions to clients&rsquo; issues in order to deliver excellent customer experience<\/li>\\n<li>Offer customer service by providing information about travel aspects (flight cancellation, booking tickets, refunds, discounts, destinations, etc)<\/li>\\n<li>Manage multichannel interactions (voice, chat, email) to ensure a consistent customer experience<\/li>\\n<\/ul>\\n<p><br \/><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Very good level of <strong>Italian language (both written and spoken)<\/strong><\/li>\\n<li>Have a <strong>medium level of \ufe00English<\/strong><\/li>\\n<li>Customer orientated mindset with focus on problem solving<\/li>\\n<li>Attention to details<\/li>\\n<li><strong>Good computer skills<\/strong><\/li>\\n<li>Patience and proactivity<\/li>\\n<li><strong>Availability to work from our headquarters in Iasi<\/strong><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time or part-time role<\/li>\\n<li>Performance bonus<\/li>\\n<li>The option to choose from a board range of flexible benefits through MY Benefit Platform<\/li>\\n<li>Medical Subscription<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs, specialized courses, and language classes<\/li>\\n<\/ul>\\n<p><strong>Please note that this role involves a fixed-term contract - 4 months period! (End of May- End of September)<\/strong><\/p>\\n<p><br \/><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><br \/><strong>Concentrix is an equal opportunity employer<\/strong><\/p>\\n<p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\\n<p><br \/><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Romania&rsquo;s law, only applicants who are legally authorized to work in Romania will be considered for this position.<\/p>\",\"ats_external_id\":\"3674727526\",\"location\":\"Ia\u0219i, Iasi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-05T11:58:15.068+03:00\",\"created_at\":\"2026-04-02T17:40:32.639+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjc?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"477\",\"campaign_id\":\"4602\",\"campaign_title\":\"GTM -  HRO - Seller Operations Support Specialist \/ E-Commerce\",\"campaign_type\":\"job_application\",\"job_title\":\"Seller Operations Support Specialist \/ E-Commerce\",\"street\":null,\"address\":null,\"city\":\"Istanbul\",\"state\":\"\u0130stanbul\",\"postal_code\":null,\"region\":\"\u0130stanbul\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Experience the power of a revolutionary career!<\/p>\\n<p>We are a global leader in technology and services, empowering the brands of the future. We help well-known brands you use every day enhance their businesses with technology and integrated solutions across more than 70 countries.<\/p>\\n<p>We take pride in being recognized year-round with awards such as &ldquo;World&rsquo;s Best Workplaces,&rdquo; &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Qualifications<\/strong><\/p>\\n<ul>\\n<li>Bachelor&rsquo;s degree from reputable universities; business administration, economics, engineering faculties<\/li>\\n<li>At least 1 year of experience preferably in supply chain, operations<\/li>\\n<li>Good command of MS Office, (especially G-sheet and Excel knowledge)<\/li>\\n<li>Good command of English<\/li>\\n<li>Good team player with strong communication skills<\/li>\\n<li>Critical thinker, proactive, Data-oriented mindset with strong problem-solving skills<\/li>\\n<li>Data-oriented mindset with strong problem-solving skills<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Job Description<\/strong><\/p>\\n<ul>\\n<li>Communicate well with sellers and coordinate all operational processes<\/li>\\n<li>Coordinate with the sellers to assure orders arrive to customer within the deadline<\/li>\\n<li>Prepare operational quality metrics reports and arrange meeting with sellers<\/li>\\n<li>Follow up seller operation quality improvement points &amp; leading projects<\/li>\\n<li>Coordinate operational processes for new countries<\/li>\\n<li>Resolving tickets received from sellers<\/li>\\n<li>Supporting realated teams to enable Otif requirements<\/li>\\n<\/ul>\",\"ats_external_id\":\"4256454527\",\"location\":\"Istanbul, \u0130stanbul\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-13T02:59:07.668+03:00\",\"created_at\":\"2026-04-02T15:22:55.381+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjAy?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjAy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"operations\",\"job_industry\":\"e_commerce\",\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1075\",\"campaign_id\":\"16512\",\"campaign_title\":\"Specialist I, Governance, Risk and Compliance (TCF) R1719300\",\"campaign_type\":\"job_application\",\"job_title\":\"Risk & Compliance Officer (H\/F) - Mekn\u00e8s - Fran\u00e7ais - Anglais - Exp\u00e9riment\u00e9\",\"street\":\"MAR Mekn\u00e8s - R\u00e9sidence Dar Dmana   Rue Angle Sabou et Badr Al Koubra Hamria\",\"address\":\"MAR Mekn\u00e8s - R\u00e9sidence Dar Dmana   Rue Angle Sabou et Badr Al Koubra Hamria\",\"city\":\"Mekn\u00e8s\",\"state\":\"Mekn\u00e8s\",\"postal_code\":\"50000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"Qui sommes-nous ?\\nConcentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l'am\u00e9lioration de l'exp\u00e9rience client et l'optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.\",\"long_description\":\"<p><b>Votre mission<\/b><\/p><p>Le ROM rel\u00e8vera directement du GOM (Global Operations Manager) et l\u2019assistera dans la supervision de la prestation sur l\u2019ensemble de son p\u00e9rim\u00e8tre.<br \/>Le ROM sera responsable d\u2019un p\u00e9rim\u00e8tre d\u00e9fini, qui pourra correspondre \u00e0 une partie ou \u00e0 la totalit\u00e9 du p\u00e9rim\u00e8tre du compte (\u00e0 confirmer par le GOM et \u00e0 r\u00e9\u00e9valuer selon la mont\u00e9e en comp\u00e9tences du ROM).<\/p><p>Conform\u00e9ment au contrat, le ROM soutiendra le GOM dans la supervision des op\u00e9rations quotidiennes du compte \u201cClient\u201d. Ce r\u00f4le consiste \u00e0 coordonner et appuyer les efforts du GOM et du directeur de site afin de stimuler la performance globale et les r\u00e9sultats op\u00e9rationnels.<\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><ul><li>De formation sup\u00e9rieure en gestion\/management<\/li><li>Maitrisant parfaitement le fran\u00e7ais et l&#39;anglais (niveau B2 et plus pour l&#39;anglais)<\/li><li>Communiquer efficacement avec les diff\u00e9rentes \u00e9quipes transversales au sein de l\u2019organisation ;<\/li><li>Garantir la coh\u00e9rence entre le \u00ab Fournisseur \u00bb et le \u00ab Client \u00bb ;<\/li><li>Assurer le suivi et la communication r\u00e9guli\u00e8re avec les \u00e9quipes, la r\u00e9solution de probl\u00e8mes, et le respect des indicateurs clients ainsi que des accords de niveau de service (SLA) ;<\/li><li>Contribuer de mani\u00e8re significative aux activit\u00e9s li\u00e9es \u00e0 la satisfaction client, \u00e0 la gestion de la relation client et \u00e0 la gestion de programmes ;<\/li><li>S\u2019assurer que les objectifs op\u00e9rationnels sont atteints, voire d\u00e9pass\u00e9s (ex. : indicateurs du tableau de bord \u00e9quilibr\u00e9 \/ balanced scorecard) ;<\/li><li>Collaborer avec les autres responsables des op\u00e9rations pour anticiper les besoins du client et agir de mani\u00e8re proactive ;<\/li><li>Soutenir les <b>revues de performance<\/b> entre le fournisseur et le client, et <b>mettre en \u0153uvre les plans d\u2019action<\/b> qui en d\u00e9coulent ;<\/li><li>Servir de <b>point de contact principal pour les escalades<\/b>.<\/li><\/ul><p><b>Ce que nous vous offrons <\/b><\/p><p>Chez Concentrix, nous faisons de la valorisation et le bien-\u00eatre de nos talents une priorit\u00e9. Voici les avantages que nous vous offrons pour reconnaitre votre contribution\u00a0:<\/p><ul><li>Des possibilit\u00e9s d\u2019\u00e9volution, de mani\u00e8re \u00e9thique et \u00e9quitable<\/li><li>Des opportunit\u00e9s de d\u00e9veloppement professionnel<\/li><li>Une r\u00e9mun\u00e9ration attractive<\/li><li>Des avantages sociaux exceptionnels :<ul><li>Assurance sant\u00e9<\/li><li>Retraite compl\u00e9mentaire apr\u00e8s un an d\u2019anciennet\u00e9 dans l\u2019entreprise et souscription<\/li><li>Service de restauration<\/li><li>Salle de sport avec coach d\u00e9di\u00e9 sur place. L\u2019acc\u00e8s y est gratuit (cet avantage est valable dans les sites disposant de salle de sport)<\/li><li>Possibilit\u00e9 d\u2019inscription dans la cr\u00e8che d\u2019entreprise (valable dans les sites qui en disposent) ou de subvention cr\u00e8che<\/li><\/ul><\/li><\/ul><p><b>Notre processus de recrutement est inclusif et garantit la s\u00e9lection des meilleurs talents\u00a0: <\/b><\/p><ul><li>Premier \u00e9change avec nos recruteurs afin d\u2019\u00e9valuer l\u2019ad\u00e9quation de votre profil avec les exigences du postea<\/li><li>Entretien approfondi avec vos futurs managers\u00a0pour explorer vos comp\u00e9tences et votre int\u00e9r\u00eat pour le poste. Cette \u00e9tape peut requ\u00e9rir plusieurs entretiens<\/li><li>S\u00e9lection du candidat retenu\u00a0apr\u00e8s d\u00e9briefing avec les parties prenantes et pr\u00e9sentation de l\u2019offre d\u2019embauche<\/li><\/ul><p><b>Pr\u00eat \u00e0 relever le d\u00e9fi ? <\/b>Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation, excellence op\u00e9rationnelle et bien-\u00eatre de nos collaborateurs se rencontrent !<\/p><p><\/p>\",\"ats_external_id\":\"R1719300\",\"location\":\"Mekn\u00e8s, Mekn\u00e8s\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:21.440+08:00\",\"created_at\":\"2026-04-01T20:10:06.438+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjUxMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Mekns---Rsidence-Dar-Dmana---Rue-Angle-Sabou-et-Badr-Al-Koubra-Hamria\/Risk---Compliance-Officer--H-F----Mekns---Franais---Anglais---Expriment_R1719300\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Governance Risk and Compliance\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mekn\u00e8s\",\"state\":\"Mekn\u00e8s\",\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"50000\",\"primary_location\":{\"id\":\"MA-MEK-DARDM-01\",\"wid\":\"c26c745aa4a0101d479f4e33d14d0000\",\"descriptor\":\"MAR Mekn\u00e8s - R\u00e9sidence Dar Dmana   Rue Angle Sabou et Badr Al Koubra Hamria\"}},\"languages\":[\"English\",\"French\"],\"recruiter\":{\"email\":{\"address\":\"ibtissam.boujjaadia@concentrix.com\"},\"first_name\":\"Boujjaadia, Ibtissam\"},\"categories\":[{\"descriptor\":\"CF Governance Risk and Compliance\"}],\"recruiters\":[{\"id\":\"102543005\",\"wid\":\"da7d7d2449a210103329512c883b0001\",\"descriptor\":\"Naoufal Sallou (102543005)\"},{\"id\":\"102567145\",\"wid\":\"da7d7d2449a2101032a1eac5dfec0001\",\"descriptor\":\"Ibtissam Boujjaadia (102567145)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT1053\",\"descriptor\":\"Specialist I, Governance, Risk and Compliance (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366925\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Mekns---Rsidence-Dar-Dmana---Rue-Angle-Sabou-et-Badr-Al-Koubra-Hamria\/Risk---Compliance-Officer--H-F----Mekns---Franais---Anglais---Expriment_R1719300\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Mekns---Rsidence-Dar-Dmana---Rue-Angle-Sabou-et-Badr-Al-Koubra-Hamria\/Risk---Compliance-Officer--H-F----Mekns---Franais---Anglais---Expriment_R1719300\/apply\",\"job_requisition_id\":\"R1719300\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"noureddine.ezziany@concentrix.com\"},\"first_name\":\"Noureddine Ez-Ziany (102546152)\"},\"category_groups\":[{\"id\":\"CF Global Security Group\",\"wid\":\"0227dc387a09019391b032fceb6566db\",\"descriptor\":\"Global Security Group\"}],\"job_requisition\":{\"id\":\"R1719300\",\"wid\":\"67f90e85db1a100a4c7f7ace1e210000\",\"descriptor\":\"Risk & Compliance Officer (H\/F) - Mekn\u00e8s - Fran\u00e7ais - Anglais - Exp\u00e9riment\u00e9\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1643\",\"campaign_id\":\"335\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1718533\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Danish-speaking) - On-site - Electrical Automotive Industry XM01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Job Description\\n\\nExperience the power of a game-changing career\u202f\u202f \\n\\nAre you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f \\n\\nIf you\u2019re looking to grow and be inspired, as a Customer Service Representative in Barcelona(On-site), you will be part of our team of game-changers who are powering the brands of the future in electric cars.\u202f\u202f \\n\\n\\nCareer growth and personal development\u202f\u202f \\n\\nThis is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u202f\u202f \\n\\n\\nWhat you will do in this role\u202f\u202f \\n\\nIn everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u202f\u202f \\n\\nAs a Customer Service Representative on our team, you will:\u202f\u202f \\n\\n- Take incoming customer contacts (via telephone, email, chat & other automated alerts) and solve users\u2019 demands \\n- Log call details onto call management systems and provide response and resolution within SLA \\n- Maintain service and product knowledge and expertise associated with applications specific to individual customers \\n- Ensure contractual SLA is maintained \\n- Provide cover for other Agents in their absence, either within the same team or across teams \\n\\n\\n\\nYour qualifications\u202f\u202f\\n \\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f\u202f \\n\\n \\nConcentrix is a great match if you:\u202f\u202f \\n\\n- Are proficient or bilingual in Danish and are fluent in English \\n- Have 1 year working experience in Customer Service \\n- Posses working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration \\n- Have good disposition to work in a customer service environment \\n- Can take ownership and progress calls to resolution or to escalate call to resolution \\n- Experience in the automotive industry\\n- Have working experience with electric vehicles or possess your own \\n\\n \\nDon\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u202f\u202f \\n\\n \\nWhat\u2019s in it for you\u202f\u202f \\n\\nWe challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. 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Apply today and discover why over 440k+ game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u202f\u202f \\n\\n\\nConcentrix is an equal opportunity employer\u202f\u202f \\n\\nWe're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u202f\",\"long_description\":\"<p>Experience the power of a game-changing career\u202f\u202f\u00a0<\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as a Customer Service Representative in Barcelona(On-site), you will be part of our team of game-changers who are powering the brands of the future in electric cars.\u202f\u202f\u00a0<\/p><p><br \/>Career growth and personal development\u202f\u202f\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u202f\u202f\u00a0<\/p><p><br \/>What you will do in this role\u202f\u202f\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u202f\u202f\u00a0<\/p><p>As a Customer Service Representative on our team, you will:\u202f\u202f\u00a0<\/p><p>- Take incoming customer contacts (via telephone, email, chat &amp; other automated alerts) and solve users\u2019 demands\u00a0<br \/>- Log call details onto call management systems and provide response and resolution within SLA\u00a0<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers\u00a0<br \/>- Ensure contractual SLA is maintained\u00a0<br \/>- Provide cover for other Agents in their absence, either within the same team or across teams\u00a0<\/p><p>Your qualifications\u202f\u202f<br \/>\u00a0<br \/>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f\u202f\u00a0<\/p><p>\u00a0<br \/>Concentrix is a great match if you:\u202f\u202f\u00a0<\/p><p>- Are proficient or bilingual in Danish and are fluent in English\u00a0<br \/>- Have 1 year working experience in Customer Service\u00a0<br \/>- Posses working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration\u00a0<br \/>- Have good disposition to work in a customer service environment\u00a0<br \/>- Can take ownership and progress calls to resolution or to escalate call to resolution\u00a0<br \/>- Experience in the automotive industry<br \/>- Have working experience with electric vehicles or possess your own\u00a0<\/p><p>\u00a0<br \/>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u202f\u202f\u00a0<\/p><p>\u00a0<br \/>What\u2019s in it for you\u202f\u202f\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f\u202f\u00a0<\/p><p><br \/>In this role, we offer benefits that help support your unique lifestyle:\u202f\u202f\u00a0<\/p><p>- Full-time 39 hours\/week permanent contract: Monday to Friday rotative 08:00 to 18:00\u00a0<br \/>- Salary 21 700 euros gross\/year &#43; up to 2000 euros gross\/year in bonus\u00a0<br \/>- Central location in Barcelona<br \/>- Bring-a-friend (referral) bonus opportunities\u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs and specialized courses\u00a0<\/p><p>\u00a0<br \/>Experience the best version of you!\u202f\u202f\u00a0<\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f\u00a0<\/p><p>\u00a0<br \/>If all this feels like the perfect next step in your career journey, we want to hear from you. 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Du vil blive tr&aelig;net og sat ind i systemer og programmer i et skr&aelig;ddersyet tr&aelig;ningsforl&oslash;b. Og n&aring;r du er kommet godt ind i stillingen, vil vores coaches og tr&aelig;nere fortsat vejlede og udvikle dine egenskaber. Vi sikrer at du f&aring;r de bedste foruds&aelig;tninger for at lykkes i din nye rolle. Hos Concentrix er der ogs&aring; gode muligheder for at videreudvikle sig &ndash; cirka 80 % af vores ledere er blevet forfremmet internt! Derudover tilbyder vi gratis adgang til karriereudviklingsprogrammer, der kan hj&aelig;lpe dig med at n&aring; dine m&aring;l.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Som kundeservicemedarbejder i vores team vil du:<\/strong><\/p>\\n<p>Supportere kunder med generel kundeservice inden for boligprodukter og h&aring;rde hvidevarer<\/p>\\n<p>Hj&aelig;lpe kunder med sp&oslash;rgsm&aring;l om levering, produktinformation og fakturaer<\/p>\\n<p>Have mulighed for at opn&aring; en pr&aelig;stationsbaseret bonus<\/p>\\n<p>Modtage betalt opl&aelig;ring, s&aring; du f&aring;r de rette foruds&aelig;tninger for stillingen<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Dine kvalifikationer:<\/strong><\/p>\\n<p>Du er et godt match, hvis du:<\/p>\\n<ul>\\n<li>\\n<p>Taler og l&aelig;ser Dansk og har gode Engelsk kundskaber (C1 level)&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Har lyst til at l&aelig;re og udvikle dig som person<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Har en god forst&aring;else for, hvad god kundeservice er &ndash; og lyst til at levere netop det<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Er nysgerrig p&aring; mersalg og motiveret for at finde de bedste l&oslash;sninger for kunden<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Hvad vi tilbyder dig:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Fastans&aelig;ttelse med 3 m&aring;neders pr&oslash;vetid<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Mulighed for at opn&aring; erfaring og viden inden for kundeservice<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Teamaktiviteter b&aring;de i og uden for arbejdstiden &ndash; for at skabe et godt f&aelig;llesskab<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>L&oslash;bende coaching og st&oslash;tte i din rolle<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Gode karriereudviklingsmuligheder og adgang til interne karriereforl&oslash;b<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Et moderne og indbydende kontor med god beliggenhed og nem adgang<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Oplev f&oslash;lelsen af en game-changing karriere!<\/strong><\/p>\\n<p>Leder du efter en ny udfordring? Concentrix er en global virksomhed specialiseret i teknologi og service, der underst&oslash;tter fremtidens brands i over 70 lande. Vi samarbejder med kendte virksomheder &ndash; dem, du bruger hver dag &ndash; og forbedrer deres forretning med ny, innovativ teknologi og smarte l&oslash;sninger.<\/p>\\n<p>Hvis du &oslash;nsker at udvikle dig professionelt og blive inspireret, inviterer vi dig til at s&oslash;ge stillingen som kundeservicemedarbejder for Electrolux p&aring; vores kontor i K&oslash;benhavn. Du bliver en del af et f&aelig;llesskab af medarbejdere, der st&oslash;tter kendte brands inden for blandt andet tech, rejser, mode og sundhed.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Start<\/strong>:&nbsp;4. 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Unisciti a noi per contribuire al successo e alla crescita del nostro team!<\/p>\\n<p><strong>IL TUO RUOLO:<\/strong> Entrando nel nostro team cordiale e collaborativo, ti occuperai di:<\/p>\\n<ul>\\n<li><strong>Accogliere i clienti<\/strong>&nbsp;con un sorriso, creando un'atmosfera amichevole e professionale.<\/li>\\n<li><strong>Sviluppare relazioni strategiche<\/strong>&nbsp;per massimizzare ogni opportunit&agrave; di contatto e raggiungere i tuoi obiettivi.<\/li>\\n<li><strong>Essere un esperto<\/strong>&nbsp;dei servizi e prodotti del committente, garantendo un servizio clienti impeccabile.<\/li>\\n<\/ul>\\n<p><strong>COSA CERCHIAMO IN TE:<\/strong><\/p>\\n<ul>\\n<li>Diploma di Scuola Superiore (minimo richiesto).<\/li>\\n<li>Pregressa esperienza in ambito commerciale (per esempio: call back, presa appuntamenti)<\/li>\\n<li>Padronanza di Windows e Office.<\/li>\\n<li>Disponibilit&agrave; a lavorare 5 giorni a settimana (Lun-Ven 09:00\/17.30).<\/li>\\n<li>Motivazione e energia per lavorare nella nostra sede a Lecce (Viale del Risorgimento, 4).<\/li>\\n<\/ul>\\n<p><strong>COSA TI OFFRIAMO:<\/strong><\/p>\\n<ul>\\n<li>Contratto di Collaborazione: 8,65&euro; l'ora.<\/li>\\n<li><strong>Impegno full-time<\/strong> di 40 ore settimanali.<\/li>\\n<li>Incentivi bonus al raggiungimento degli obiettivi.<\/li>\\n<li>Un ambiente di lavoro internazionale e stimolante, con aree relax.<\/li>\\n<li>Accesso h24 alla piattaforma di Linkedin Learning, con migliaia di corsi gratuiti per il tuo sviluppo professionale.<\/li>\\n<li>Un PC aziendale per supportare il tuo lavoro.<\/li>\\n<li>Formazione iniziale retribuita per garantirti il successo fin dall'inizio.<\/li>\\n<\/ul>\\n<p><strong>NON ASPETTARE! CANDIDATI SUBITO!<\/strong><\/p>\\n<p>Unisciti a noi e fai la differenza nella <strong>creazione di opportunit&agrave; commerciali<\/strong>!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CHI SIAMO<\/strong><\/p>\\n<p>Con 440.000 collaboratori in tutto il mondo, siamo specializzati nel fornire eccezionali esperienze di assistenza clienti e nel promuovere la trasformazione digitale per alcune delle pi&ugrave; importanti e migliori aziende del mercato globale. La storia di Concentrix &egrave; iniziata nel 2004 con poco pi&ugrave; di 20 persone.<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"2460745723\",\"location\":\"Lecce, Puglia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-10T01:59:10.934+02:00\",\"created_at\":\"2026-04-01T10:30:39.254+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzM?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1076\",\"campaign_id\":\"16471\",\"campaign_title\":\"Trainer II R1715832\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate Training & Quality\",\"street\":\"MEX Mexico City Downtown Insurgentes\",\"address\":\"MEX Mexico City Downtown Insurgentes\",\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"postal_code\":\"03710\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"The Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix  in support of client programs to ensure superior workforce preparation with best in class service and delivery.  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computer-based training, interactive, classroom training, and written job aids<\/li><li>Measure the effectiveness of training programs using various feedback methods \u2013 focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation\u00a0<\/li><li>Recommend curriculum modifications to Training Manager\/Supervisor on the basis of internal customer feedback and\/or Training Needs Analysis\u00a0<\/li><li>Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with two to four years of relevant experience preferred\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Strong communication skills, both written and verbal\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Proficient in\u00a0 Microsoft Office\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0<\/li><li>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable<\/li><li>Self-starter, sense of urgency, and works well under pressure\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Strong attention to detail\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Sense of professionalism and ability to develop good relationships\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><p>Requires knowledge and experience in own discipline; 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los problemas seg\u00fan sea necesario.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Prepara informes est\u00e1ndar y ad hoc sobre la efectividad de la disponibilidad del agente.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Supervisa y resuelve problemas de disponibilidad de los agentes a trav\u00e9s de comunicaciones cara a cara, tel\u00e9fonos y aplicaciones de mensajer\u00eda con los agentes y el centro de comando.<\/span><\/div><div><\/div><div><b>Elegibilidad<\/b><\/div><div><\/div><div><div><span><span>\u2022<\/span><\/span><span> Competente en Excel y otras herramientas de Microsoft Office<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Experiencia previa en \u00e1reas relacionadas.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Capacidad para realizar m\u00faltiples tareas y cumplir con los plazos de entrega.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Habilidades de comunicaci\u00f3n efectivas, tanto escritas como verbales.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Orientado al detalle<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Orientado a resultados<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Aprende r\u00e1pido y es autodidacta.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> No se requiere t\u00edtulo de asociado en un campo relacionado, pero es una ventaja. <\/span><\/div><div><\/div><div><p><b>Pol\u00edticas internas de Plan Carrera (Solo para empleados activos)<\/b><\/p><ul><li><b>Los game-changers deben contar con la aprobaci\u00f3n de su supervisor inmediato para presentarse a la convocatoria.<\/b><\/li><li><b>Antig\u00fcedad m\u00ednima en la compa\u00f1\u00eda: 6 meses.<\/b><\/li><li><b>Desempe\u00f1o requerido: <\/b>KPIs o indicadores en meta para la unidad de negocio a la que pertenecen en los \u00faltimos 3 meses<b> (no promedio).<\/b><\/li><li><b>No debe tener acciones disciplinarias 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Experience of filing regulatory reports related to AML, CTF, Fraud Investigations desirable but not essential.<\/p><\/li><li><p>Experience in identifying and analyzing patterns in transactional behavior and determining if regulatory reporting is required.<\/p><\/li><li><p>Experience in identifying unusual patterns of activity and escalating for potential risk mitigation.<\/p><\/li><li><p>Experience working in a compliance-driven environment while ensuring a positive customer experience.<\/p><\/li><li><p>Direct experience in either fintech or financial industries.<\/p><\/li><\/ul><p><\/p><p><b>Integral Behaviors:<\/b><\/p><ul><li><p><b>Curiosity (continuously improve, data driven and sweat the details):<\/b> You want to learn and understand how and why things work the way they do.\u00a0<\/p><\/li><li><p><b>Collaborative (compassionate partner):<\/b> While being self-sufficient you appreciate and understand the benefits and impact of working together. You treat everyone with respect and compassion.<\/p><\/li><li><p><b>Detail Oriented (data driven): <\/b>The details matter. You can dig deep to get the information you need and can articulate effectively.<\/p><\/li><li><p><b>Efficient (bias for action, deliver on promises): <\/b>You know how to priorities and when to act, balancing many tasks at once.\u00a0<\/p><\/li><li><p><b>Compassionate (customer centricity, earn trust through integrity): <\/b>You assume positive intent and work towards serving our customers and supporting your colleagues\u2019 best interests at all times.<\/p><\/li><\/ul><p><\/p><p><b>Working Model:<\/b><\/p><ul><li><p><b>Location:<\/b><span>\u00a0<\/span>On-site at our offices in Victoriei Square, Bucharest<\/p><\/li><li><p><b>Schedule:<\/b><span>\u00a0<\/span>Monday to Friday, 09:00 AM - 06:00 PM, with a 1-hour lunch break<\/p><\/li><\/ul><p><\/p><p>We are committed to non-discrimination across our global organization and in all our business operations. Employment is determined based\u00a0upon\u00a0personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorable discharge\/veteran, pregnancy (including a woman&#39;s potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV\/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.<\/p>\",\"ats_external_id\":\"R1718896\",\"location\":\"Bucharest\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:21.303+08:00\",\"created_at\":\"2026-03-31T18:53:28.876+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjQyNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Bucharest---63-69-Dr-Iacob-Felix-Street\/Compliance-Associate_R1718896-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"46ee73c038d3101ac0b9ff152d630000\",\"descriptor\":\"Webhelp Romania SRL\",\"reference_id\":\"WRO03\",\"organization_reference_id\":\"WRO03\"},\"location\":{\"city\":\"Bucharest\",\"state\":null,\"country\":{\"wid\":\"f2e609fe92974a55a05fc1cdc2852122\",\"iso2\":\"RO\",\"iso3\":\"ROU\",\"descriptor\":\"Romania\",\"iso_numeric\":\"642\"},\"postal_code\":\"11033\",\"primary_location\":{\"id\":\"RO-BUC-FELIX-01\",\"wid\":\"dbc9f0a81910101d479e7fe4aaed0000\",\"descriptor\":\"ROU Bucharest - 63-69 Dr. Iacob Felix Street\"}},\"languages\":[\"Hebrew\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.harcau@concentrix.com\"},\"first_name\":\"Laza, Maria\"},\"categories\":[{\"descriptor\":\"CF Quality\"}],\"recruiters\":[{\"id\":\"102627735\",\"wid\":\"c5682ed6077b10155e695519d2ae0003\",\"descriptor\":\"Maria Laza (102627735)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1602\",\"descriptor\":\"Associate, Compliance\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366774\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Bucharest---63-69-Dr-Iacob-Felix-Street\/Compliance-Associate_R1718896-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Bucharest---63-69-Dr-Iacob-Felix-Street\/Compliance-Associate_R1718896-1\/apply\",\"job_requisition_id\":\"R1718896\"}],\"organizations\":[{\"wid\":\"46ee73c038d3101ac0b9ff152d630000\",\"descriptor\":\"Webhelp Romania SRL\",\"reference_id\":\"WRO03\",\"custom_reference_id\":null,\"company_reference_id\":\"WRO03\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"madalina.podaru@concentrix.com\"},\"first_name\":\"Madalina Podaru (102562064)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1718896\",\"wid\":\"9439aa4c7b4810212a33f78c52970000\",\"descriptor\":\"Compliance Associate\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1080\",\"campaign_id\":\"16426\",\"campaign_title\":\"Sr. Specialist, Controls &amp; Compliance R1718909\",\"campaign_type\":\"job_application\",\"job_title\":\"Compliance Program (QA) Specialist\",\"street\":\"ROU Bucharest - 63-69 Dr. Iacob Felix Street\",\"address\":\"ROU Bucharest - 63-69 Dr. Iacob Felix Street\",\"city\":\"Bucharest\",\"state\":null,\"postal_code\":\"11033\",\"region\":null,\"country\":\"Romania\",\"short_description\":\"Our Compliance teams are a cornerstone of our business and we are looking for an experienced Program Specialist to serve the team. 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Bilingual\",\"street\":\"MEX Work-at-Home\",\"address\":\"MEX Work-at-Home\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<h1><b>Sr Integrations Engineer \u2013 Remote in Mexico<\/b><\/h1><p><\/p><p>We&#39;re <b>Concentrix<\/b>, the global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re <b>solution-focused, tech-powered, intelligence-fueled.<\/b> With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. <b>We shape new game-changing careers in over 70 countries, attracting the best talent.<\/b><br \/><br \/>We embrace our <b>game-changers<\/b> with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond <b>WOW <\/b>for our customers will fit right in with what we do and who we are.<\/p><p>As part of the Core Engineering Services team, we are seeking an experienced <b>Sr Integrations Engineer<\/b> to join our team and drive the design, development, and maintenance of robust integration solutions across our distributed systems landscape.<\/p><p>We are looking for a specialist who lives at the intersection of <b>Microservices<\/b>, <b>Event-Driven Architecture (EDA)<\/b>, and <b>Cloud Infrastructure<\/b>, with the expertise to turn complex data flows into seamless, resilient business processes.<\/p><p><\/p><p><b>Essential Functions\/Core Responsibilities<\/b><\/p><p><b>1. Distributed Systems &amp; Microservices Architecture<\/b><\/p><ul><li><b>Design &amp; Development:<\/b> Build high-performance, containerized microservices and gRPC\/RESTful APIs using <b>Golang<\/b>.<\/li><li><b>Orchestration:<\/b> Architect complex, long-running business processes and distributed transactions using <b>Temporal<\/b> (Activities, Signals, Child Workflows).<\/li><li><b>Resilience Engineering:<\/b> Implement advanced stability patterns including Circuit Breakers, Bulkheads, Idempotency, and Dead Letter Queues (DLQs) to ensure &#34;always-on&#34; reliability.<\/li><\/ul><p><b>2. Event-Driven Strategy<\/b><\/p><ul><li><b>Pattern Implementation:<\/b> Drive the adoption of Event Sourcing, CQRS, and Saga orchestration.<\/li><li><b>Stream Processing:<\/b> Build and optimize high-throughput producers\/consumers and complex event processing (CEP) logic for real-time correlation and aggregation.<\/li><li><b>Schema Governance:<\/b> Define and maintain evolutionary event schemas using <b>Protocol Buffers<\/b> and JSON Schema.<\/li><\/ul><p><b>3. Cloud, DevOps &amp; Observability<\/b><\/p><ul><li><b>Infrastructure as Code:<\/b> Provision and manage Azure-native resources using <b>Terraform<\/b>.<\/li><li><b>Orchestration &amp; Mesh:<\/b> Optimize <b>Azure Kubernetes Service (AKS)<\/b> environments and manage traffic\/security via Service Mesh (Istio\/Linkerd).<\/li><li><b>Deep Observability:<\/b> Instrument systems with <b>OpenTelemetry<\/b>, Prometheus, and Grafana to ensure full-stack visibility and proactive alerting.<\/li><\/ul><p><\/p><p><b>Candidate Profile<\/b><\/p><ul><li>Bachelor\u2019s Degree in Computer Science, Information Technology, Software Engineering, or a related technical field.<\/li><li>5 years of experience in a similar Senior Integrations or Distributed Systems Engineering role.<\/li><li>Fluent in English.<\/li><\/ul><p><\/p><p><b>Technical Core<\/b><\/p><ul><li><b>Language Mastery:<\/b> Expert-level proficiency in <b>Golang<\/b>; secondary experience in Python, Java, or C# is highly valued.<\/li><li><b>Messaging Ecosystems:<\/b> Deep hands-on experience with <b>Apache Kafka<\/b> (partitioning, consumer groups) and message brokers like RabbitMQ or Azure Service Bus.<\/li><li><b>Data Expertise:<\/b> Strong background in both SQL and NoSQL design, ETL\/ELT pipelines, and stream processing (Flink, Spark, or Kafka Streams).<\/li><li><b>Security First:<\/b> Expert knowledge of OAuth2, JWT, mTLS, and secrets management in a distributed environment.<\/li><\/ul><p><\/p><p><b>Professional Experience<\/b><\/p><ul><li><b>Proven Track Record:<\/b> Extensive experience in senior-level roles focusing on large-scale integration and distributed systems.<\/li><li><b>Architectural Fluency:<\/b> Ability to articulate the &#34;why&#34; behind patterns like GraphQL Federation, Event Mesh, or CQRS.<\/li><li><b>Collaborative Leader:<\/b> Comfortable working in an Agile environment, partnering with Product and Data Engineering to translate business requirements into technical specs.<\/li><\/ul><p><\/p><p><b>Technical Stack Summary<\/b><\/p><ul><li><b>Languages:<\/b> Golang (Primary), Python\/Java\/C#<\/li><li><b>Orchestration:<\/b> Temporal, AKS, Istio<\/li><li><b>Messaging:<\/b> Kafka, RabbitMQ, NATS<\/li><li><b>Cloud\/IaC:<\/b> Azure, Terraform, GitHub Actions<\/li><li><b>Data\/Observability:<\/b> Databricks, OpenTelemetry, Prometheus, Grafana<\/li><\/ul><p><\/p><p><b>Join us and be part of this journey towards greater opportunities and brighter futures.<\/b><\/p><p><\/p>\",\"ats_external_id\":\"R1718401\",\"location\":\"Mexico City\",\"job_type\":\"full_time\",\"salary\":\"54164.5\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-04-10T00:15:59.026+08:00\",\"created_at\":\"2026-03-31T18:53:14.631+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjQwOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Sr-Integration-Developer---Bilingual_R1718401\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software 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This position provides customer service support and resolution of routine problems and questions regarding client products and\/or services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Happiest Employees<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Technical Support Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a Technical Support Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE<\/strong><\/p>\\n<p>As a\/an Technical Support Representative at Concentrix, you will:<\/p>\\n<ul>\\n<li>Provide inbound customer support.&nbsp;&nbsp;<\/li>\\n<li>Help customers resolve technical issues.&nbsp;<\/li>\\n<li>Assist in correcting billing concerns.&nbsp;<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p>\\n<ul>\\n<li>18 years or older with a High School Diploma or GED<\/li>\\n<li>Live within 40 miles of the site and be able to work your full shift in the office<\/li>\\n<li>You will be expected to utilize multiple systems on a PC throughout your day to day and must pass technical assessments to show those skills<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:&nbsp;<\/p>\\n<ul>\\n<li>The base salary range for this position is $18- $22.50\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more&nbsp;<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><i>M\u00e1te r\u00e1di technologie a bav\u00ed v\u00e1s pom\u00e1hat lidem \u0159e\u0161it jejich probl\u00e9my? P\u0159idejte se k na\u0161emu t\u00fdmu z\u00e1kaznick\u00e9 technick\u00e9 podpory a pom\u00e1hejte z\u00e1kazn\u00edk\u016fm s pou\u017e\u00edv\u00e1n\u00edm modern\u00edch elektronick\u00fdch za\u0159\u00edzen\u00ed.<\/i><\/p><p><b>Hled\u00e1me nov\u00e9 kolegy, kte\u0159\u00ed cht\u011bj\u00ed rozv\u00edjet sv\u00e9 komunika\u010dn\u00ed i technick\u00e9 dovednosti v mezin\u00e1rodn\u00edm prost\u0159ed\u00ed.<\/b><\/p><p><br \/><b>Co bude va\u0161\u00ed n\u00e1pln\u00ed pr\u00e1ce<\/b><\/p><ul><li>Komunikace se z\u00e1kazn\u00edky prost\u0159ednictv\u00edm telefonu, e-mailu a chatu<\/li><li>Pomoc s technick\u00fdmi dotazy k elektronick\u00fdm za\u0159\u00edzen\u00edm (nap\u0159. telefony, tablety, TV, dom\u00e1c\u00ed spot\u0159ebi\u010de)<\/li><li>Diagnostika probl\u00e9m\u016f a hled\u00e1n\u00ed vhodn\u00e9ho \u0159e\u0161en\u00ed<\/li><li>Evidence a spr\u00e1va z\u00e1kaznick\u00fdch po\u017eadavk\u016f v intern\u00edch syst\u00e9mech<\/li><li>Sledov\u00e1n\u00ed pr\u016fb\u011bhu oprav a \u0159e\u0161en\u00ed reklamac\u00ed<\/li><li>Vyu\u017e\u00edv\u00e1n\u00ed n\u00e1stroj\u016f pro vzd\u00e1lenou diagnostiku za\u0159\u00edzen\u00ed<\/li><\/ul><p><br \/><b>Koho hled\u00e1me<\/b><\/p><ul><li>V\u00fdborn\u00e1 znalost \u010de\u0161tiny nebo sloven\u0161tiny (slovem i p\u00edsmem)<\/li><li>angli\u010dtina v\u00fdhodou<\/li><li>Dobr\u00e9 komunika\u010dn\u00ed schopnosti a proz\u00e1kaznick\u00fd p\u0159\u00edstup<\/li><li>Z\u00e1jem o technologie a chu\u0165 u\u010dit se nov\u00e9 v\u011bci<\/li><li>Schopnost \u0159e\u0161it probl\u00e9my a pracovat s v\u00edce informacemi najednou<\/li><li>Z\u00e1kladn\u00ed orientace v pr\u00e1ci na po\u010d\u00edta\u010di<\/li><li>Zku\u0161enost ze z\u00e1kaznick\u00e9 podpory je v\u00fdhodou, nikoli podm\u00ednkou<\/li><\/ul><p><br \/><b>Co v\u00e1m nab\u00eddneme<\/b><\/p><ul><li>Pln\u00fd \u00favazek (38,75 hodiny t\u00fddn\u011b)<\/li><li>Hybridn\u00ed re\u017eim pr\u00e1ce (kombinace pr\u00e1ce z kancel\u00e1\u0159e a z domova)<\/li><li>Kompletn\u00ed za\u0161kolen\u00ed \u2013 2 t\u00fddny \u0161kolen\u00ed &#43; 1 t\u00fdden praxe s podporou t\u00fdmu<\/li><li>Stabiln\u00ed zam\u011bstn\u00e1n\u00ed v mezin\u00e1rodn\u00ed spole\u010dnosti<\/li><li>Stravenky a benefitn\u00ed body<\/li><li>Mo\u017enost profesn\u00edho rozvoje a kari\u00e9rn\u00edho r\u016fstu<\/li><li>P\u0159\u00e1telsk\u00e9 pracovn\u00ed prost\u0159ed\u00ed a t\u00fdmovou podporu<\/li><li>25 dn\u00ed dovolen\u00e9<\/li><\/ul><p><br \/><b>Pracovn\u00ed doba:<\/b><\/p><p>Pond\u011bl\u00ed \u2013 P\u00e1tek: 08:00 \u2013 20:00<br \/>Sobota \u2013 Ned\u011ble: 09:00 \u2013 20:00<\/p><p><br \/><b>N\u00e1stup<\/b><br \/>kv\u011bten 2026<br \/><br \/>&#x1f4e9; Zaujala v\u00e1s tato p\u0159\u00edle\u017eitost?<\/p><p><br \/>Po\u0161lete n\u00e1m sv\u016fj \u017eivotopis a sta\u0148te se sou\u010d\u00e1st\u00ed t\u00fdmu, kter\u00fd pom\u00e1h\u00e1 z\u00e1kazn\u00edk\u016fm vyu\u017e\u00edvat technologie naplno.<\/p><p><\/p>\",\"ats_external_id\":\"R1718917\",\"location\":\"Brno\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-05T01:59:03.453+02:00\",\"created_at\":\"2026-03-31T12:52:28.843+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NjY?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NjY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1879\",\"campaign_id\":\"79\",\"campaign_title\":\"Conseiller Client - Service Client- Cotonou - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client - Cotonou - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Cotonou\",\"state\":\"Littoral Department\",\"postal_code\":null,\"region\":\"Cotonou\",\"country\":\"Benin\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<p>o Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<p>o Un contrat de 35 heures par semaine.<\/p>\\n<p>o Une mutuelle d&rsquo;entreprise prise en charge &agrave; hauteur de 80%<\/p>\\n<p>o Un remboursement des transports en commun &agrave; hauteur de 60%<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"608893802\",\"location\":\"Cotonou, Cotonou\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-12T01:59:08.228+02:00\",\"created_at\":\"2026-03-31T11:35:16.436+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OQ?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"503\",\"campaign_id\":\"2163\",\"campaign_title\":\"GTM - Primark Belfast - Czech Speaking\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor -Czech Speaking\",\"street\":\"49a East Bridge Street\",\"address\":\"49a East Bridge Street\",\"city\":\"Belfast\",\"state\":\"Antrim\",\"postal_code\":\"BT1 3NR\",\"region\":\"United Kingdom\",\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">Experience the power of a game-changing career.<\/strong><\/p>\\n<div>\\n<p>Are you an avid online shopper with a passion for fashion and all things retail? 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Apply today and discover why over 550k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer<\/strong>&nbsp;&nbsp;<\/p>\\n<p><em>Concentrix is a Disability Confident and equal opportunity employer. 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Concentrix is seeking motivated individuals to join our Primark team as a Customer Support Advisor.&nbsp;<\/p>\\n<ul>\\n<li>\\n<p><strong>Pay<\/strong> - Hourly rate of &pound;12.75<\/p>\\n<\/li>\\n<li>\\n<p><strong>Location<\/strong>&nbsp;- Hybrid role with 2 days in our Belfast office and 3 days from the comfort of your own home!<\/p>\\n<\/li>\\n<li>\\n<p><strong>Address&nbsp;<\/strong>- 49 Eeast Bridge Street, Belfast BT1 3NR<\/p>\\n<\/li>\\n<li>\\n<p><strong>Full time permanent position&nbsp;<\/strong>&ndash; Contracted to 40 hours paid production on a rotational shift pattern between the hours of 8am-12am Monday to Sunday.<\/p>\\n<\/li>\\n<\/ul>\\n<p>As a Customer Support Advisor, your role involves addressing general inquiries from customers through social media and email. These inquiries may include issues such as missing orders, payment concerns, product availability, and requests for order modifications or cancellations. It is essential to maintain a demeanor that is both empathetic and patient, embodying a friendly and cheerful personality without sacrificing professionalism.<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Discount on car and home insurance with AXA!<\/p>\\n<\/li>\\n<li>\\n<p>28 days paid holidays.<\/p>\\n<\/li>\\n<li>\\n<p>Refer a friend incentive.<\/p>\\n<\/li>\\n<li>\\n<p>Employee Assist Program-&nbsp;a range of support and resources, accessed free.<\/p>\\n<\/li>\\n<li>\\n<p>PUREGYM Discount &amp; 0% joining fee.<\/p>\\n<\/li>\\n<li>\\n<p>Employee Stock Purchase Plan (ESPP) allowing you to buy Concentrix stock (CNXC)&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Concentrix is a great match if you:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Excellent Catalan &amp; English verbal\/written skills.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Social media or content moderation experience (desired)<\/p>\\n<\/li>\\n<li>\\n<p>Minimum of 6 months customer service experience (mandatory)<\/p>\\n<\/li>\\n<li>\\n<p>Are fully flexible between 8am-12am (Midnight) - &nbsp;Monday to Sunday.<\/p>\\n<\/li>\\n<li>\\n<p>Have a minimum broadband speed of 10Mbps and a private\/ distraction free location when working from home&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Have a spotless record, free from any credit, criminal or disciplinary issues&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 550k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer<\/strong>&nbsp;&nbsp;<\/p>\\n<p><em>Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.&nbsp;<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong>&nbsp;&nbsp;<\/p>\\n<p>In accordance with the United Kingdom&rsquo;s law, only applicants who are legally authorised to work in the UK will be considered for this position.&nbsp;<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GBR Belfast - Maysfield<\/p>\",\"ats_external_id\":\"2376656517\",\"location\":\"Belfast, United Kingdom\",\"job_type\":\"full_time\",\"salary\":\"26520\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-05-12T11:38:02.840Z\",\"created_at\":\"2026-03-31T11:32:34.916Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYy?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYy\/apply?\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"505\",\"campaign_id\":\"2161\",\"campaign_title\":\"GTM - Primark Belfast - Dutch Speaking\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor -Dutch Speaking\",\"street\":\"49a East Bridge Street\",\"address\":\"49a East Bridge Street\",\"city\":\"Belfast\",\"state\":\"Antrim\",\"postal_code\":\"BT1 3NR\",\"region\":\"United Kingdom\",\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">Experience the power of a game-changing career.<\/strong><\/p>\\n<div>\\n<p>Are you an avid online shopper with a passion for fashion and all things retail? Concentrix is seeking motivated individuals to join our Primark team as a Customer Support Advisor.&nbsp;<\/p>\\n<ul>\\n<li>\\n<p><strong>Pay<\/strong> - Hourly rate of &pound;12.75<\/p>\\n<\/li>\\n<li>\\n<p><strong>Location<\/strong>&nbsp;- Hybrid role with 2 days in our Belfast office and 3 days from the comfort of your own home!<\/p>\\n<\/li>\\n<li>\\n<p><strong>Address&nbsp;<\/strong>- 49 Eeast Bridge Street, Belfast BT1 3NR<\/p>\\n<\/li>\\n<li>\\n<p><strong>Full time permanent position&nbsp;<\/strong>&ndash; Contracted to 40 hours paid production on a rotational shift pattern between the hours of 8am-12am Monday to Sunday.<\/p>\\n<\/li>\\n<\/ul>\\n<p>As a Customer Support Advisor, your role involves addressing general inquiries from customers through social media and email. These inquiries may include issues such as missing orders, payment concerns, product availability, and requests for order modifications or cancellations. It is essential to maintain a demeanor that is both empathetic and patient, embodying a friendly and cheerful personality without sacrificing professionalism.<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Discount on car and home insurance with AXA!<\/p>\\n<\/li>\\n<li>\\n<p>28 days paid holidays.<\/p>\\n<\/li>\\n<li>\\n<p>Refer a friend incentive.<\/p>\\n<\/li>\\n<li>\\n<p>Employee Assist Program-&nbsp;a range of support and resources, accessed free.<\/p>\\n<\/li>\\n<li>\\n<p>PUREGYM Discount &amp; 0% joining fee.<\/p>\\n<\/li>\\n<li>\\n<p>Employee Stock Purchase Plan (ESPP) allowing you to buy Concentrix stock (CNXC)&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Concentrix is a great match if you:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Excellent Catalan &amp; English verbal\/written skills.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Social media or content moderation experience (desired)<\/p>\\n<\/li>\\n<li>\\n<p>Minimum of 6 months customer service experience (mandatory)<\/p>\\n<\/li>\\n<li>\\n<p>Are fully flexible between 8am-12am (Midnight) - &nbsp;Monday to Sunday.<\/p>\\n<\/li>\\n<li>\\n<p>Have a minimum broadband speed of 10Mbps and a private\/ distraction free location when working from home&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Have a spotless record, free from any credit, criminal or disciplinary issues&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 550k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer<\/strong>&nbsp;&nbsp;<\/p>\\n<p><em>Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.&nbsp;<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong>&nbsp;&nbsp;<\/p>\\n<p>In accordance with the United Kingdom&rsquo;s law, only applicants who are legally authorised to work in the UK will be considered for this position.&nbsp;<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GBR Belfast - Maysfield<\/p>\",\"ats_external_id\":\"3375853242\",\"location\":\"Belfast, United Kingdom\",\"job_type\":\"full_time\",\"salary\":\"26520\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-05-09T23:59:09.920Z\",\"created_at\":\"2026-03-31T11:30:40.296Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYx?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYx\/apply?\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1691\",\"campaign_id\":\"816\",\"campaign_title\":\"GTM \/ HU \/ P\u00c9C \/ W@H \/ DB \/ Hungarian\",\"campaign_type\":\"job_application\",\"job_title\":\"Home office - N\u00e9met nyelv\u0171 banking support munkat\u00e1rs (m\/w\/d)\",\"street\":\"R\u00e1k\u00f3czi \u00fat 60\",\"address\":\"R\u00e1k\u00f3czi \u00fat 60\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":\"Baranya\",\"country\":\"Hungary\",\"short_description\":\"Dolgozz otthonr\u00f3l Magyarorsz\u00e1gon \u2013 jelentkezz m\u00e9g ma!\",\"long_description\":\"<div>\\n<div>\\n<h4><strong>Power your game-changing career&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p><strong>Olyan&nbsp;munk&aacute;t&nbsp;keresel,&nbsp;amely&nbsp;illik&nbsp;hozz&aacute;d&nbsp;&eacute;s&nbsp;az&nbsp;&eacute;letedhez<\/strong><strong>?<\/strong> Akkor&nbsp;ez&nbsp;a&nbsp;munka&nbsp;pont&nbsp;a&nbsp;megfelel\u0151&nbsp;sz&aacute;modra.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>N&eacute;met nyelv\u0171 banking support munkat&aacute;rsk&eacute;nt (m\/w\/d)<\/strong> te leszel az els\u0151 sz&aacute;m&uacute; kapcsolattart&oacute; k&uuml;l&ouml;nb&ouml;z\u0151 telefonos vagy &iacute;r&aacute;sbeli &uuml;gyf&eacute;lmegkeres&eacute;sek eset&eacute;ben.<\/p>\\n<\/div>\\n<div>\\n<p><strong>M&eacute;gpedig&nbsp;az&nbsp;al&aacute;bbi&nbsp;&aacute;ltal&aacute;nos&nbsp;felt&eacute;telekkel:<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\">Rugalmas kezd&eacute;s | Teljes- vagy r&eacute;szmunkaid\u0151 min. heti 30 &oacute;r&aacute;t&oacute;l | 100% home office Magyarorsz&aacute;gon | <span data-olk-copy-source=\\\"MessageBody\\\">Rugalmas munkaid\u0151: h&eacute;tf\u0151 &ndash; szombat 07:00 &eacute;s 22:00 &oacute;ra, vas&aacute;rnap 08:00 &eacute;s 22:00 &oacute;ra k&ouml;z&ouml;tt<\/span> | 5-napos munkarend | Inbound | Nyelvtud&aacute;s: n&eacute;met &ndash; C1 | Hat&aacute;rozatlan id\u0151re<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p><strong>Mindez &ouml;sszeegyeztethet\u0151 a mindennapjaiddal?<\/strong> T&ouml;k&eacute;letes! Akkor most rajtunk a sor - olvass tov&aacute;bb, &eacute;s hagyd, hogy meggy\u0151zz&uuml;nk t&eacute;ged, &eacute;pp&uacute;gy ahogyan mi is nap mint nap meggy\u0151zz&uuml;k a munkat&aacute;rsainkat. Az olyan d&iacute;jak is ezt bizony&iacute;tj&aacute;k, mint p&eacute;ld&aacute;ul a &bdquo;Global Best Places to Work&rdquo;.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p><strong>Szakmai&nbsp;&eacute;s&nbsp;szem&eacute;lyes&nbsp;fejl\u0151d&eacute;s<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>A karriered sikereit n&aacute;lunk k&ouml;zvetlen&uuml;l is megtapasztalhatod\u202f - a legt&ouml;bb vezet\u0151nk a saj&aacute;t sorainkb&oacute;l ker&uuml;l ki!&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4><strong>Feladataid&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Banking support csapatunk &uuml;gyf&eacute;lkapcsolati tan&aacute;csad&oacute;jak&eacute;nt (m\/w\/d) az al&aacute;bbi feladatok v&aacute;rnak r&aacute;d:<\/p>\\n<ul>\\n<li><strong>Az &uuml;gyfelek megkeres&eacute;seinek &eacute;s k&eacute;r&eacute;seinek kezel&eacute;se<\/strong>, valamint a lehet\u0151 legjobb &uuml;gyf&eacute;l&eacute;lm&eacute;ny biztos&iacute;t&aacute;sa.<\/li>\\n<li><strong>Banking support&nbsp;<\/strong>munkat&aacute;rsk&eacute;nt els\u0151 kapcsolattart&oacute;k&eacute;nt seg&iacute;ted az &uuml;gyfeleket&nbsp;<strong>telefonon&nbsp;<\/strong>k&uuml;l&ouml;nb&ouml;z\u0151 banki &uuml;gyekben, p&eacute;ld&aacute;ul:<\/li>\\n<li><strong>Seg&iacute;ts&eacute;gny&uacute;jt&aacute;s a mobilalkalmaz&aacute;s be&aacute;ll&iacute;t&aacute;s&aacute;ban<\/strong>&nbsp;&eacute;s haszn&aacute;lat&aacute;ban<\/li>\\n<li>T&aacute;mogat&aacute;s a&nbsp;<strong>telefonos &eacute;s online bank<\/strong>&nbsp;haszn&aacute;lat&aacute;hoz<\/li>\\n<li><strong>Bankk&aacute;rty&aacute;kkal kapcsolatos &uuml;gyint&eacute;z&eacute;s<\/strong>&nbsp;(tilt&aacute;s, felold&aacute;s, csere)<\/li>\\n<li><strong>Fizet&eacute;si megb&iacute;z&aacute;sok<\/strong>&nbsp;r&ouml;gz&iacute;t&eacute;se &eacute;s tov&aacute;bb&iacute;t&aacute;sa<\/li>\\n<li>Adathal&aacute;szati (phishing) esetek felv&eacute;tele &eacute;s dokument&aacute;l&aacute;sa<strong>.<\/strong><\/li>\\n<li><strong>Az &uuml;gyint&eacute;z&eacute;sek pontos r&ouml;gz&iacute;t&eacute;se<\/strong>&nbsp;a rendszerben, valamint tov&aacute;bb&iacute;t&aacute;sa a bank illet&eacute;kes r&eacute;szlegei fel&eacute;<\/li>\\n<li>Sz&uuml;ks&eacute;g eset&eacute;n az&nbsp;<strong>&uuml;gyfelek &aacute;tir&aacute;ny&iacute;t&aacute;sa<\/strong>&nbsp;a megfelel\u0151 szakmai ter&uuml;lethez, illetve id\u0151pont egyeztet&eacute;s bankfi&oacute;ki &uuml;gyint&eacute;z&eacute;shez.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<h4><strong>A&nbsp;profilod&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">A Concentrix t&ouml;k&eacute;letesen illik hozz&aacute;d, amennyiben:<\/p>\\n<ul>\\n<li><strong>K&iacute;v&aacute;l&oacute; N&Eacute;MET nyelvtud&aacute;ssal (C1)<\/strong>&nbsp;rendelkezel sz&oacute;ban &eacute;s &iacute;r&aacute;sban<\/li>\\n<li><strong>J&oacute; kommunik&aacute;ci&oacute;<\/strong>s k&eacute;szs&eacute;ged van&nbsp;<strong>&uuml;gyf&eacute;lk&ouml;zpont&uacute;<\/strong>&nbsp;szeml&eacute;lettel, &eacute;s k&eacute;pes vagy a vev\u0151kkel bar&aacute;ts&aacute;gosan, partnerk&eacute;nt kommunik&aacute;lni.<\/li>\\n<li>A<strong>&nbsp;home office munkav&eacute;gz&eacute;shez sz&uuml;ks&eacute;ges k&ouml;r&uuml;lm&eacute;nyek<\/strong>et biztos&iacute;tani tudod vagy sz&iacute;vesen dolgozol a&nbsp;<strong>p&eacute;csi irod&aacute;nkban<\/strong>.<\/li>\\n<li><strong>Nem idegen sz&aacute;modra a csapatmunka&nbsp;<\/strong>&eacute;s az &uuml;gyf&eacute;lorient&aacute;lts&aacute;g<\/li>\\n<li><strong>Magabiztosan&nbsp;<\/strong>haszn&aacute;lod a&nbsp;<strong>sz&aacute;m&iacute;t&oacute;g&eacute;pet<\/strong><\/li>\\n<li><strong>Rugalmasan tudod v&aacute;llalni a m\u0171szakokat<\/strong>&nbsp;az &uuml;gyf&eacute;lszolg&aacute;lat nyitvatart&aacute;si idej&eacute;ben (h&eacute;tf\u0151t\u0151l szombatig 07:00 &eacute;s 22:00 &oacute;ra k&ouml;z&ouml;tt, vas&aacute;rnap 08:00 &eacute;s 22:00 &oacute;ra k&ouml;z&ouml;tt)<\/li>\\n<li>Nyitott vagy a folyamatos fejl\u0151d&eacute;sre &eacute;s tanul&aacute;sra.<\/li>\\n<\/ul>\\n<p>Ide&aacute;lis esetben:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>M&aacute;r&nbsp;rendelkezel kor&aacute;bbi tapasztalattal &uuml;gyf&eacute;lszolg&aacute;latban, call centerben, vagy banki ter&uuml;leten.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p><strong>Szeretettel&nbsp;v&aacute;rjuk&nbsp;a&nbsp;p&aacute;lyam&oacute;dos&iacute;t&oacute;kat&nbsp;&eacute;s&nbsp;a&nbsp;munk&aacute;ba&nbsp;visszat&eacute;r\u0151ket&nbsp;is!<\/strong> Ha&nbsp;&uacute;gy&nbsp;&eacute;rzed,&nbsp;hogy&nbsp;nem&nbsp;felelsz&nbsp;meg&nbsp;minden&nbsp;krit&eacute;riumnak,&nbsp;akkor&nbsp;is&nbsp;v&aacute;rjuk&nbsp;jelentkez&eacute;sed. Minden&nbsp;t\u0151l&uuml;nk&nbsp;telhet\u0151t&nbsp;megtesz&uuml;nk,&nbsp;hogy&nbsp;megfelel\u0151&nbsp;&aacute;ll&aacute;st&nbsp;k&iacute;n&aacute;ljunk&nbsp;neked&nbsp;-&nbsp;f&uuml;ggetlen&uuml;l&nbsp;att&oacute;l,&nbsp;hogy&nbsp;ez&nbsp;az&nbsp;a&nbsp;poz&iacute;ci&oacute;&nbsp;vagy&nbsp;egy&nbsp;m&aacute;sik.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4><strong>Juttat&aacute;saink&nbsp;<\/strong><\/h4>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Ebben a poz&iacute;ci&oacute;ban olyan juttat&aacute;sokat k&iacute;n&aacute;lunk, amelyek t&aacute;mogatj&aacute;k az egyedi &eacute;letviteledet:<\/p>\\n<ul>\\n<li>Szeretn&eacute;nk hossz&uacute; t&aacute;von egy&uuml;tt dolgozni veled, ez&eacute;rt&nbsp;<strong>hat&aacute;rozatlan idej\u0171 szerz\u0151d&eacute;s<\/strong>t k&iacute;n&aacute;lunk.<\/li>\\n<li>A m&aacute;sodik munkanapodt&oacute;l kezdve&nbsp;<strong>100%-os otthoni munkav&eacute;gz&eacute;s<\/strong>i lehet\u0151s&eacute;get biztos&iacute;tunk. A sz&uuml;ks&eacute;ges eszk&ouml;z&ouml;ket az els\u0151 munkanapodon, p&eacute;csi irod&aacute;nkban adjuk &aacute;t neked.<\/li>\\n<li>Csatlakozz hozz&aacute;nk&nbsp;<strong>teljes- vagy r&eacute;szmunkaid\u0151<\/strong>ben (heti 30 &oacute;r&aacute;t&oacute;l)<\/li>\\n<li><strong>Fix &oacute;rab&eacute;rt kapsz<\/strong>, amelyet&nbsp;<strong>vonz&oacute; b&oacute;nusz<\/strong>, cafeteria,&nbsp;<strong>jutal&eacute;krendszer<\/strong>&nbsp;&eacute;s utaz&aacute;si t&aacute;mogat&aacute;s eg&eacute;sz&iacute;t ki<\/li>\\n<li>Egy&nbsp;<strong>fizetett tr&eacute;ning<\/strong>gel kezdesz (teljes munkaid\u0151ben) egy<strong>&nbsp;szuper csapat<\/strong>ban, melyet k&eacute;pzett tr&eacute;nerek vezetnek<\/li>\\n<li><strong>El\u0151zetes tapasztalatra nincs sz&uuml;ks&eacute;ged.&nbsp;<\/strong>Mentort biztos&iacute;tunk sz&aacute;modra, aki a kezdetekt\u0151l fogva t&aacute;mogatni fog<\/li>\\n<li>Ezen k&iacute;v&uuml;l rendszeres&nbsp;<strong>coachingot, workshopokat &eacute;s tov&aacute;bbk&eacute;pz&eacute;seket<\/strong>&nbsp;biztos&iacute;tunk, amelyek a mag&aacute;n&eacute;letedben is hasznodra v&aacute;lnak<\/li>\\n<li>Nagy hangs&uacute;lyt fektet&uuml;nk a&nbsp;<strong>bels\u0151 tov&aacute;bbk&eacute;pz&eacute;sekre &eacute;s karrierlehet\u0151s&eacute;gekre<\/strong>, ak&aacute;r vil&aacute;gszerte.<\/li>\\n<li>Egy&nbsp;<strong>nyitott &eacute;s motiv&aacute;lt csapatra<\/strong>&nbsp;sz&aacute;m&iacute;thatsz, amely sz&iacute;vesen megismerkedik veled a&nbsp;<strong>k&uuml;l&ouml;nb&ouml;z\u0151 v&aacute;llalati rendezv&eacute;nyek<\/strong>en.<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<h4><strong>Sz&iacute;vesen&nbsp;csatlakozn&aacute;l&nbsp;hozz&aacute;nk?<\/strong>&nbsp;<\/h4>\\n<\/div>\\n<div>\\n<p>Ha mindez &uacute;gy hangzik, mint a t&ouml;k&eacute;letes, k&ouml;vetkez\u0151 l&eacute;p&eacute;s a karrieredben, akkor sz&iacute;vesen megismer&uuml;nk t&eacute;ged jobban. Jelentkezz m&eacute;g ma online \u0171rlapunkon kereszt&uuml;l.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>M&eacute;g&nbsp;maradtak&nbsp;k&eacute;rd&eacute;seid?&nbsp;<br \/><\/strong>Virtual asszisztens&uuml;nk, &bdquo;Dot&rdquo;, a +3670 7785-276-os WhatsApp-sz&aacute;mon, valamint a Facebook Messengeren kereszt&uuml;l a nap 24 &oacute;r&aacute;j&aacute;ban rendelkez&eacute;sedre &aacute;ll, &eacute;s k&eacute;szs&eacute;ggel seg&iacute;t neked.<\/p>\\n<\/div>\\n<div>\\n<p><strong>J&ouml;v\u0151beli munkahelyed<br \/><\/strong><\/p>\\n<div class=\\\"ewa-rteLine\\\">\\n<p>100% home office Magyarorsz&aacute;gon<\/p>\\n<p>vagy<\/p>\\nConcentrix Services Hungary Kft.<\/div>\\n<div class=\\\"ewa-rteLine\\\">P&eacute;cs, R&aacute;k&oacute;czi &uacute;t 60, 7621 Ungarn<\/div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>A&nbsp;Concentrix&nbsp;elk&ouml;telezett&nbsp;az&nbsp;es&eacute;lyegyenl\u0151s&eacute;g&nbsp;mellett<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>B&uuml;szk&eacute;k&nbsp;vagyunk&nbsp;arra,&nbsp;hogy&nbsp;csapatk&eacute;nt&nbsp;&eacute;s&nbsp;v&aacute;llalatk&eacute;nt&nbsp;vil&aacute;gszerte&nbsp;egys&eacute;gesek&nbsp;vagyunk.&nbsp;Elk&ouml;telezettek&nbsp;vagyunk&nbsp;amellett,&nbsp;hogy&nbsp;minden&nbsp;jelentkez\u0151nek&nbsp;egyenl\u0151&nbsp;es&eacute;lyeket&nbsp;biztos&iacute;tsunk,&nbsp;&eacute;s&nbsp;olyan&nbsp;munkak&ouml;rnyezetet&nbsp;teremts&uuml;nk,&nbsp;amely&nbsp;diszkrimin&aacute;ci&oacute;t&oacute;l&nbsp;&eacute;s&nbsp;zaklat&aacute;st&oacute;l&nbsp;mentes. Minden&nbsp;felv&eacute;teli&nbsp;elj&aacute;r&aacute;sunk&nbsp;az&nbsp;&uuml;zleti&nbsp;sz&uuml;ks&eacute;gleteken, a&nbsp;munkak&ouml;ri&nbsp;k&ouml;vetelm&eacute;nyeken&nbsp;&eacute;s&nbsp;a&nbsp;szakmai&nbsp;k&eacute;pes&iacute;t&eacute;seken&nbsp;alapul,&nbsp;tekintet&nbsp;n&eacute;lk&uuml;l&nbsp;sz&aacute;rmaz&aacute;sra,&nbsp;&eacute;letkorra,&nbsp;nemi&nbsp;identit&aacute;sra,&nbsp;szexu&aacute;lis&nbsp;ir&aacute;nyults&aacute;gra,&nbsp;vall&aacute;sra,&nbsp;csal&aacute;di&nbsp;&aacute;llapotra&nbsp;vagy&nbsp;sz&uuml;l\u0151i&nbsp;st&aacute;tuszra,&nbsp;nemzetis&eacute;gre,&nbsp;fogyat&eacute;koss&aacute;gra&nbsp;vagy&nbsp;m&aacute;s, a&nbsp;hat&aacute;lyos&nbsp;nemzeti&nbsp;t&ouml;rv&eacute;nyek&nbsp;&aacute;ltal&nbsp;v&eacute;dett&nbsp;besorol&aacute;sra.<\/em>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p><strong>Munkav&aacute;llal&aacute;si&nbsp;enged&eacute;ly<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>A magyar jogszab&aacute;lyoknak megfelel\u0151en erre a poz&iacute;ci&oacute;ra csak olyan p&aacute;ly&aacute;z&oacute;k jelentkez&eacute;s&eacute;t vessz&uuml;k figyelembe, akik &eacute;rv&eacute;nyes magyarorsz&aacute;gi munkav&aacute;llal&aacute;si enged&eacute;llyel rendelkeznek.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>#WAH<br \/>#EMEACNX <br \/>#AGENTCNX<\/p>\\n<\/div>\",\"ats_external_id\":\"2892444296\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"part_time\",\"salary\":\"3000\",\"salary_type\":\"monthly\",\"salary_currency\":\"HUF\",\"updated_at\":\"2026-05-06T10:41:53.461+02:00\",\"created_at\":\"2026-03-31T10:10:57.279+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTY?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"hu\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1584\",\"campaign_id\":\"130\",\"campaign_title\":\"ACI\",\"campaign_type\":\"job_application\",\"job_title\":\"Help Desk e Assistenza Clienti - Soccorso Stradale\",\"street\":null,\"address\":null,\"city\":\"Pescara\",\"state\":\"Abruzzo\",\"postal_code\":null,\"region\":\"Abruzzo\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>Hai voglia di metterti in gioco in un ambiente dinamico e stimolante?<\/strong><\/p>\\n<p>Se cerchi un&rsquo;opportunit&agrave; concreta per crescere, imparare e fare la differenza nel mondo dell&rsquo;<strong>Assistenza Clienti<\/strong>, questa posizione &egrave; fatta per te!<\/p>\\n<p>Siamo alla ricerca di persone energiche, curiose e orientate al problem solving, pronte a entrare in un team che lavora ogni giorno per offrire supporto di qualit&agrave;.<\/p>\\n<p>Anche se non l'hai mai fatto non preoccuparti,&nbsp;<strong>ci sar&agrave; una formazione iniziale!<\/strong><\/p>\\n<p><strong>Cosa farai concretamente:<\/strong><\/p>\\n<ul>\\n<li>Gestirai richieste e segnalazioni dei clienti tramite&nbsp;<strong>canali back-office<\/strong>&nbsp;e&nbsp;<strong>chiamate inbound<\/strong>.<\/li>\\n<li>Ti occuperai della&nbsp;gestione operativa delle prestazioni di assistenza, garantendo un servizio rapido ed efficace.<\/li>\\n<li>Utilizzerai strumenti digitali per fornire supporto in ambito&nbsp;mobilit&agrave; (es. invio carro attrezzi).<\/li>\\n<\/ul>\\n<p><strong>Chi cerchiamo:<\/strong><\/p>\\n<ul>\\n<li>Persone con passione per il cliente, spirito collaborativo e voglia di imparare.<\/li>\\n<li>Diploma di scuola superiore (minimo richiesto).<\/li>\\n<li>Buona conoscenza di Windows e Office.<\/li>\\n<li>Disponibilit&agrave; a lavorare su&nbsp;<strong>turni H24<\/strong>, 5 giorni su 7 (il servizio &egrave; attivo tutto l&rsquo;anno). Nel caso abbia turno di notte si lavorer&agrave; da casa.<\/li>\\n<li>Possibilit&agrave; di raggiungere autonomamente la sede di lavoro:&nbsp;<strong>Pescara, Via Conte Di Ruvo 74<\/strong>.<\/li>\\n<\/ul>\\n<p><strong>Cosa offriamo:<\/strong><\/p>\\n<ul>\\n<li>Contratto 2 liv.&nbsp; <strong>CCNL Telecomunicazioni, di 4 mesi iniziali<\/strong>.<\/li>\\n<li>Impegno&nbsp;<strong>part-time 30h<\/strong>, con possibilit&agrave; di ore supplementari.<\/li>\\n<li>Un ambiente inclusivo, dove il tuo contributo conta davvero.<\/li>\\n<li>Accesso illimitato a Linkedin Learning<\/li>\\n<li>Accesso alla piattaforma di scontistiche<\/li>\\n<li><strong>Formazione iniziale<\/strong><\/li>\\n<\/ul>\\n<p><strong>CHI SIAMO<\/strong>&nbsp;&nbsp;<\/p>\\n<p>Con +440.000 game-changers in tutto il mondo, siamo specializzati nel fornire eccezionali esperienze di assistenza clienti e nel promuovere la trasformazione digitale per alcune delle pi&ugrave; importanti e migliori aziende del mercato globale. La storia di Concentrix &egrave; iniziata nel 2004 con poco pi&ugrave; di 20 persone.<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"245949376\",\"location\":\"Pescara, Abruzzo\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T01:59:08.477+02:00\",\"created_at\":\"2026-03-31T09:24:27.966+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzA?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"258\",\"campaign_id\":\"455\",\"campaign_title\":\"French | Customer Service | Athens | FR ad\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller(\u00e8re) Client\u00e8le \u2013 Banque en Ligne\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Description du Poste<\/strong><br \/>Nous recrutons des <strong data-start=\\\"146\\\" data-end=\\\"171\\\">Conseillers Client&egrave;le<\/strong> pour accompagner l&rsquo;un de nos partenaires majeurs du secteur financier, acteur international de la <strong data-start=\\\"270\\\" data-end=\\\"289\\\">banque en ligne<\/strong> d&eacute;di&eacute; aux freelances et aux PME. Rejoignez notre &eacute;quipe dynamique de <strong data-start=\\\"362\\\" data-end=\\\"389\\\">#GameChangers &agrave; Ath&egrave;nes<\/strong> et mettez &agrave; profit vos comp&eacute;tences en communication dans un environnement international et innovant.<\/p>\\n<div>\\n<div><strong>Pourquoi nous rejoindre<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Vous &ecirc;tes passionn&eacute;(e) par la relation client et souhaitez offrir une exp&eacute;rience unique ? Vous aimez aider les autres et &eacute;voluer dans un environnement dynamique ? Rejoignez notre &eacute;quipe multiculturelle de <strong data-start=\\\"146\\\" data-end=\\\"171\\\">Conseillers Client&egrave;le<\/strong> et mettez &agrave; profit vos comp&eacute;tences en communication en <strong>Fran&ccedil;ais<\/strong> au service d'une fintech innovante.<\/div>\\n<\/div>\\n<div>\\n<p data-start=\\\"660\\\" data-end=\\\"844\\\">Chaque journ&eacute;e sera diff&eacute;rente : vous accompagnerez des clients professionnels sur leurs besoins bancaires et contribuerez &agrave; leur offrir une exp&eacute;rience fluide, fiable et personnalis&eacute;e.<\/p>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>Vos missions:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li data-section-id=\\\"qf69e9\\\" data-start=\\\"873\\\" data-end=\\\"932\\\">G&eacute;rer les demandes via appels, emails et chat<\/li>\\n<li data-section-id=\\\"g1x9m6\\\" data-start=\\\"933\\\" data-end=\\\"1016\\\">Identifier et analyser les besoins des clients afin d&rsquo;assurer leur satisfaction<\/li>\\n<li data-section-id=\\\"1ank9bn\\\" data-start=\\\"1017\\\" data-end=\\\"1100\\\">&Eacute;tablir une relation de confiance gr&acirc;ce &agrave; une communication claire et proactive<\/li>\\n<li data-section-id=\\\"19r0k92\\\" data-start=\\\"1101\\\" data-end=\\\"1213\\\">Fournir des informations pr&eacute;cises concernant les services bancaires (comptes, paiements, transactions, etc.)<\/li>\\n<li data-section-id=\\\"xuzwqv\\\" data-start=\\\"1214\\\" data-end=\\\"1312\\\">Atteindre les objectifs individuels et collectifs (qualit&eacute;, productivit&eacute;, satisfaction client)<\/li>\\n<li data-section-id=\\\"1dovbqs\\\" data-start=\\\"1313\\\" data-end=\\\"1385\\\">Assurer le suivi des interactions clients et la gestion des dossiers<\/li>\\n<li data-section-id=\\\"7mrfyo\\\" data-start=\\\"1386\\\" data-end=\\\"1450\\\">Respecter les proc&eacute;dures, politiques et normes de conformit&eacute;<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Profil recherch&eacute;:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li data-section-id=\\\"c4bfs6\\\" data-start=\\\"1482\\\" data-end=\\\"1549\\\">Exp&eacute;rience en service client ou en relation client&egrave;le appr&eacute;ci&eacute;e<\/li>\\n<li data-section-id=\\\"1amdkuq\\\" data-start=\\\"1550\\\" data-end=\\\"1578\\\">Fran&ccedil;ais courant (C2)<\/li>\\n<li data-section-id=\\\"5cprwp\\\" data-start=\\\"1579\\\" data-end=\\\"1603\\\">Niveau d'Anglais interm&eacute;diaire (B1\/B2)<\/li>\\n<li data-section-id=\\\"avhg1y\\\" data-start=\\\"1604\\\" data-end=\\\"1681\\\">Forte orientation client et bonne compr&eacute;hension des attentes utilisateurs<\/li>\\n<li data-section-id=\\\"dxto1s\\\" data-start=\\\"1682\\\" data-end=\\\"1768\\\">Excellentes comp&eacute;tences en communication, r&eacute;solution de probl&egrave;mes et &eacute;coute active<\/li>\\n<li data-section-id=\\\"cjo54\\\" data-start=\\\"1769\\\" data-end=\\\"1805\\\">Bonnes capacit&eacute;s r&eacute;dactionnelles<\/li>\\n<li data-section-id=\\\"rmg8f2\\\" data-start=\\\"1806\\\" data-end=\\\"1896\\\">Capacit&eacute; &agrave; g&eacute;rer plusieurs t&acirc;ches dans un environnement dynamique et orient&eacute; objectifs<\/li>\\n<li data-section-id=\\\"12agx01\\\" data-start=\\\"1897\\\" data-end=\\\"1959\\\">Sens des responsabilit&eacute;s et souci de la qualit&eacute; du travail<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Ce que nous offrons:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li data-section-id=\\\"3jo8ix\\\" data-start=\\\"136\\\" data-end=\\\"254\\\">Relocation 100 % prise en charge (billets d&rsquo;avion, logement, transport) pour un d&eacute;marrage en toute s&eacute;r&eacute;nit&eacute;<\/li>\\n<li data-section-id=\\\"1usc7b8\\\" data-start=\\\"255\\\" data-end=\\\"324\\\">CDI d&egrave;s le premier jour pour une stabilit&eacute; professionnelle<\/li>\\n<li data-section-id=\\\"cfcysb\\\" data-start=\\\"325\\\" data-end=\\\"383\\\">R&eacute;mun&eacute;ration attractive avec 14 salaires par an<\/li>\\n<li data-section-id=\\\"147qw5p\\\" data-start=\\\"384\\\" data-end=\\\"448\\\">Bonus mensuel jusqu&rsquo;&agrave; 10 % bas&eacute; sur votre performance<\/li>\\n<li data-section-id=\\\"1a6m81t\\\" data-start=\\\"449\\\" data-end=\\\"527\\\">Carte tickets restaurant (Up Hellas Mastercard) pour vos d&eacute;jeuners<\/li>\\n<li data-section-id=\\\"1cny4eg\\\" data-start=\\\"528\\\" data-end=\\\"603\\\">Assurance sant&eacute; priv&eacute;e + soins dentaires pour votre tranquillit&eacute;<\/li>\\n<li data-section-id=\\\"19soa8g\\\" data-start=\\\"604\\\" data-end=\\\"698\\\">Opportunit&eacute;s de carri&egrave;re &agrave; l&rsquo;international gr&acirc;ce &agrave; un programme de mobilit&eacute; interne<\/li>\\n<li data-section-id=\\\"3bpy0g\\\" data-start=\\\"699\\\" data-end=\\\"779\\\">&Eacute;v&eacute;nements collaborateurs r&eacute;guliers pour partager des moments uniques<\/li>\\n<li data-section-id=\\\"1b4trwl\\\" data-start=\\\"780\\\" data-end=\\\"862\\\">Salle de sport gratuite &amp; activit&eacute;s bien-&ecirc;tre pour prendre soin de vous<\/li>\\n<li data-section-id=\\\"47gs7s\\\" data-start=\\\"863\\\" data-end=\\\"946\\\">Cin&eacute;ma rooftop avec vue sur l&rsquo;Acropole &ndash; une exp&eacute;rience unique &agrave; Ath&egrave;nes<\/li>\\n<li data-section-id=\\\"n1zcc4\\\" data-start=\\\"947\\\" data-end=\\\"1033\\\">Restaurant sur site pour profiter de vos pauses d&eacute;jeuner avec vos coll&egrave;gues<\/li>\\n<\/ul>\\n<p>Vous partagez nos valeurs de reconnaissance, int&eacute;grit&eacute;, esprit d&rsquo;&eacute;quipe et engagement, et vous avez &agrave; c&oelig;ur de cr&eacute;er l&rsquo;effet &ldquo;wow&rdquo; ? Plus que votre parcours, c&rsquo;est votre motivation et votre personnalit&eacute; qui feront la diff&eacute;rence et vous permettront de rejoindre notre communaut&eacute; dynamique.<\/p>\\n<p>Veuillez noter que les candidats non ressortissants de l&rsquo;Union europ&eacute;enne doivent disposer d&rsquo;un permis de travail valide en Gr&egrave;ce pour &ecirc;tre &eacute;ligibles.<\/p>\\n<p data-start=\\\"1230\\\" data-end=\\\"1301\\\"><em><strong>Concentrix Gr&egrave;ce est un employeur garantissant l&rsquo;&eacute;galit&eacute; des chances.<\/strong><\/em><\/p>\\n<p data-start=\\\"1303\\\" data-end=\\\"1576\\\"><em><strong>Concentrix consid&egrave;re la diversit&eacute; comme une richesse fondamentale et offre &agrave; chacun un acc&egrave;s &eacute;quitable &agrave; l&rsquo;emploi, ind&eacute;pendamment du genre, de l&rsquo;&acirc;ge, de la religion, de l&rsquo;origine ethnique ou de toute autre caract&eacute;ristique prot&eacute;g&eacute;e par la l&eacute;gislation nationale en vigueur.<\/strong><\/em><\/p>\",\"ats_external_id\":\"3807724650\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-11T02:59:02.567+03:00\",\"created_at\":\"2026-03-31T08:58:30.303+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTU?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"permanent\",\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"143\",\"campaign_id\":\"1503\",\"campaign_title\":\"R1718685 Automotive Buy Back Lead\",\"campaign_type\":\"job_application\",\"job_title\":\"Automotive Buy Back Lead\",\"street\":\"10550 Talbert Avenue\",\"address\":\"10550 Talbert Avenue\",\"city\":\"Fountain Valley\",\"state\":\"California\",\"postal_code\":\"92708\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"Automotive Buy Back Lead\",\"long_description\":\"<div>&nbsp;<\/div>\\n<div>The BuyBack Lead engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/div>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>A NEW CAREER POWERED BY YOU<\/strong><\/div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then an Automotive Buy Back Lead position at Concentrix is just the right place for you!<\/p>\\n<p>As an Automotive Buy Back Lead, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE<\/strong>&nbsp;<\/p>\\n<p>As an Automotive Buy Back Lead, you&rsquo;ll:<\/p>\\n<ul>\\n<li>Conduct thorough review of buyback cases to ensure adherence to company policies and regulatory standards.<\/li>\\n<li>Analyze and verify transaction details and reviews calculations, including financial documents, agreements, and communications.<\/li>\\n<li>Identify discrepancies, document findings, and work with relevant departments to resolve issues.<\/li>\\n<li>Utilize program tools and reports to identify status of Buyback documentation received and processed within OEM program metrics.<\/li>\\n<li>Prepare comprehensive audit reports with actionable insights and recommendations for process improvements.<\/li>\\n<li>Collaborate with cross-functional teams to implement corrective actions and enhance buyback procedures, while maintaining professional relationships with Guests and business partners.<\/li>\\n<li>Stay updated with industry regulations and standards to ensure ongoing compliance.<\/li>\\n<li>Accesses and updates secured or sensitive data in internal and external databases and ensure Personally Identifiable Information (PII) secured at all times.<\/li>\\n<li>Proactively addresses Guest concerns via email and phone (inbound and outbound) using professionalism, problem solving skills and exemplary Guest service.<\/li>\\n<li>Processes, provide recommendations, approves or denies Buyback in accordance with OEM program guidelines.<\/li>\\n<li>Demonstrate a keen understanding of the following processes:\\n<ul>\\n<li>Interpreting Guest finance contracts<\/li>\\n<li>Interpreting State Lemon Law guidelines<\/li>\\n<\/ul>\\n<\/li>\\n<li>Understands the program, process and client requirements, database understanding and on-line access<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong>&nbsp;<\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Automotive Buy Back Case Lead role include:&nbsp;<\/p>\\n<ul>\\n<li>Minimum 4 Years of experience in Automotive Claims Adjustor with experiance in Lemon Law and Buyback practices<\/li>\\n<li>Experience working with Automotive Dealerships is an asset<\/li>\\n<li>Luxury Automotive\/White Glove administration experience will be a significant asset<\/li>\\n<li>General data entry and ability to use the following software packages: Microsoft Internet Explorer, Word, Excel (sort, filter, pivot) and Outlook<\/li>\\n<li>Communicate effectively with various stakeholders, including the Attorney General's Office, executive offices, legal representatives, dealerships, and consumers<\/li>\\n<li>Must be flexible, detail oriented, organized, able to multi-task, analyze data and dealer concerns and possess strong Guest service and communication (written and verbal) skills<\/li>\\n<li>Problem-solving skills, detail oriented with an ability to work independently and under pressure<\/li>\\n<li>Must be a self-starter able to prioritize tasks, to meet deadlines and production schedules<\/li>\\n<li>Proficiency in fast-paced multi-tasking<\/li>\\n<li>Eagerness to learn new technologies<\/li>\\n<li>Must reside in the United States and have a valid U.S. address for residence<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $33.00-$41.25\/hr., (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<li>A range of other perks and benefits<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>\u200b<strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<br \/><\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. 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N\u00e9met nyelv\u0171 \u00fcgyf\u00e9lszolg\u00e1lati \u00e9s \u00e9rt\u00e9kes\u00edt\u00e9si munkat\u00e1rs (m\/f\/d)\",\"street\":\"R\u00e1k\u00f3czi \u00fat 60\",\"address\":\"R\u00e1k\u00f3czi \u00fat 60\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":\"Baranya\",\"country\":\"Hungary\",\"short_description\":\"Dolgozz otthonr\u00f3l Magyarorsz\u00e1gon \u2013 jelentkezz m\u00e9g ma!\",\"long_description\":\"<div>\\n<div>\\n<h4><strong>Power your game-changing career&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p><strong>Olyan&nbsp;munk&aacute;t&nbsp;keresel,&nbsp;amely&nbsp;illik&nbsp;hozz&aacute;d&nbsp;&eacute;s&nbsp;az&nbsp;&eacute;letedhez<\/strong><strong>?<\/strong> Akkor&nbsp;ez&nbsp;a&nbsp;munka&nbsp;pont&nbsp;a&nbsp;megfelel\u0151&nbsp;sz&aacute;modra.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>N&eacute;met nyelv\u0171 &uuml;gyf&eacute;lszolg&aacute;lati &eacute;s &eacute;rt&eacute;kes&iacute;t&eacute;si munkat&aacute;rsk&eacute;nt (m\/w\/d)<\/strong>&nbsp;te leszel az els\u0151 sz&aacute;m&uacute; kapcsolattart&oacute; k&uuml;l&ouml;nb&ouml;z\u0151 telefonos vagy &iacute;r&aacute;sbeli &uuml;gyf&eacute;lmegkeres&eacute;sek eset&eacute;ben.<\/p>\\n<\/div>\\n<div>\\n<p><strong>M&eacute;gpedig&nbsp;az&nbsp;al&aacute;bbi&nbsp;&aacute;ltal&aacute;nos&nbsp;felt&eacute;telekkel:<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\">Rugalmas kezd&eacute;s | Teljes- vagy r&eacute;szmunkaid\u0151 min. heti 30 &oacute;r&aacute;t&oacute;l | 100% home office Magyarorsz&aacute;gon | <span data-olk-copy-source=\\\"MessageBody\\\">Rugalmas munkaid\u0151: h&eacute;tf\u0151 &ndash; p&eacute;ntek 08:00 &eacute;s 20:00 &oacute;ra, szombat 09:00 &eacute;s 17:00 &oacute;ra k&ouml;z&ouml;tt<\/span> | 5-napos munkarend | Inbound | Nyelvtud&aacute;s: n&eacute;met &ndash; C1 | Hat&aacute;rozatlan id\u0151re<\/p>\\n<\/div>\\n<div>\\n<p><strong><br \/>Mindez &ouml;sszeegyeztethet\u0151 a mindennapjaiddal?<\/strong> T&ouml;k&eacute;letes! Akkor most rajtunk a sor - olvass tov&aacute;bb, &eacute;s hagyd, hogy meggy\u0151zz&uuml;nk t&eacute;ged, &eacute;pp&uacute;gy ahogyan mi is nap mint nap meggy\u0151zz&uuml;k a munkat&aacute;rsainkat. Az olyan d&iacute;jak is ezt bizony&iacute;tj&aacute;k, mint p&eacute;ld&aacute;ul a &bdquo;Global Best Places to Work&rdquo;.&nbsp;<br \/><br \/><\/p>\\n<\/div>\\n<div>\\n<p><strong>Szakmai&nbsp;&eacute;s&nbsp;szem&eacute;lyes&nbsp;fejl\u0151d&eacute;s<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>A karriered sikereit n&aacute;lunk k&ouml;zvetlen&uuml;l is megtapasztalhatod\u202f - a legt&ouml;bb vezet\u0151nk a saj&aacute;t sorainkb&oacute;l ker&uuml;l ki!&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4><strong>Feladataid&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Csapatunk &uuml;gyf&eacute;ltan&aacute;csad&oacute;jak&eacute;nt a k&ouml;vetkez\u0151 feladatokat fogod ell&aacute;tni:<\/p>\\n<ul>\\n<li><strong>Kisv&aacute;llalkoz&aacute;sok &eacute;s egy&eacute;ni v&aacute;llalkoz&oacute;k&nbsp;<\/strong>els\u0151 sz&aacute;m&uacute; kapcsolattart&oacute;ja telekommunik&aacute;ci&oacute;s ter&uuml;leten.<\/li>\\n<li>Az &uuml;gyfelek<strong>&nbsp;szerz\u0151d&eacute;sekkel, d&iacute;jcsomagokkal &eacute;s sz&aacute;ml&aacute;kkal kapcsolatos megkeres&eacute;seinek kezel&eacute;se<\/strong>, valamint az ezekre adott, helyzethez &eacute;s ig&eacute;nyekhez igazod&oacute; v&aacute;laszad&aacute;s.<\/li>\\n<li>Az &uuml;gyfelek<strong>&nbsp;akt&iacute;v<\/strong>, ig&eacute;nyalap&uacute;<strong>&nbsp;tan&aacute;csad&aacute;sa&nbsp;<\/strong>term&eacute;keinkr\u0151l, &eacute;s az<strong>&nbsp;&eacute;rt&eacute;kes&iacute;t&eacute;sek sikeres lez&aacute;r&aacute;sa.<\/strong><\/li>\\n<li><strong>Hibabejelent&eacute;sek &eacute;s m\u0171szaki probl&eacute;m&aacute;k&nbsp;<\/strong>eset&eacute;n els\u0151dleges seg&iacute;ts&eacute;gny&uacute;jt&aacute;s, illetve sz&uuml;ks&eacute;g eset&eacute;n&nbsp;<strong>az &uuml;gyek tov&aacute;bb&iacute;t&aacute;sa az illet&eacute;kes szakter&uuml;lethez.<\/strong><\/li>\\n<li>Az &uuml;gyf&eacute;llel folytatott kommunik&aacute;ci&oacute;<strong>&nbsp;r&ouml;gz&iacute;t&eacute;se az adatb&aacute;zisban<\/strong>, miut&aacute;n az &uuml;gyf&eacute;l megfelel\u0151 megold&aacute;st kapott.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<h4><strong>A&nbsp;profilod&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">A Concentrix t&ouml;k&eacute;letesen illik hozz&aacute;d, amennyiben:<\/p>\\n<ul>\\n<li><strong>K&iacute;v&aacute;l&oacute; N&Eacute;MET nyelvtud&aacute;ssal (C1)<\/strong>&nbsp;rendelkezel sz&oacute;ban &eacute;s &iacute;r&aacute;sban<\/li>\\n<li><strong>J&oacute; kommunik&aacute;ci&oacute;<\/strong>s k&eacute;szs&eacute;ged van&nbsp;<strong>&uuml;gyf&eacute;lk&ouml;zpont&uacute;<\/strong>&nbsp;szeml&eacute;lettel, &eacute;s k&eacute;pes vagy a vev\u0151kkel bar&aacute;ts&aacute;gosan, partnerk&eacute;nt kommunik&aacute;lni.<\/li>\\n<li><strong>&Eacute;rdekel az &eacute;rt&eacute;kes&iacute;t&eacute;s<\/strong>, &eacute;s meggy\u0151z\u0151en, ugyanakkor udvariasan tudsz &eacute;rvelni.<\/li>\\n<li><span data-olk-copy-source=\\\"MessageBody\\\">A home office munkav&eacute;gz&eacute;shez sz&uuml;ks&eacute;ges k&ouml;r&uuml;lm&eacute;nyeket biztos&iacute;tani tudod &eacute;s alkalmank&eacute;nt sz&iacute;vesen dolgozol a p&eacute;csi irod&aacute;nkban is.<\/span><\/li>\\n<li><strong>Nem idegen sz&aacute;modra a csapatmunka&nbsp;<\/strong>&eacute;s az &uuml;gyf&eacute;lorient&aacute;lts&aacute;g<\/li>\\n<li><strong>Magabiztosan&nbsp;<\/strong>haszn&aacute;lod a&nbsp;<strong>sz&aacute;m&iacute;t&oacute;g&eacute;pet<\/strong><\/li>\\n<li><strong>Rugalmasan tudod v&aacute;llalni a m\u0171szakokat<\/strong>&nbsp;az &uuml;gyf&eacute;lszolg&aacute;lat nyitvatart&aacute;si idej&eacute;ben (h&eacute;tf\u0151t\u0151l p&eacute;ntekig 08:00 &eacute;s 20:00 &oacute;ra k&ouml;z&ouml;tt, szombaton 09:00 &eacute;s 17:00 &oacute;ra k&ouml;z&ouml;tt)<\/li>\\n<li>Nyitott vagy a folyamatos fejl\u0151d&eacute;sre &eacute;s tanul&aacute;sra.<\/li>\\n<\/ul>\\n<p>Ide&aacute;lis esetben:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>M&aacute;r rendelkezel kor&aacute;bbi tapasztalattal &uuml;gyf&eacute;lszolg&aacute;lat, call center, vagy &eacute;rt&eacute;kes&iacute;t&eacute;s ter&uuml;let&eacute;n.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p><strong>Szeretettel&nbsp;v&aacute;rjuk&nbsp;a&nbsp;p&aacute;lyam&oacute;dos&iacute;t&oacute;kat&nbsp;&eacute;s&nbsp;a&nbsp;munk&aacute;ba&nbsp;visszat&eacute;r\u0151ket&nbsp;is!<\/strong> Ha&nbsp;&uacute;gy&nbsp;&eacute;rzed,&nbsp;hogy&nbsp;nem&nbsp;felelsz&nbsp;meg&nbsp;minden&nbsp;krit&eacute;riumnak,&nbsp;akkor&nbsp;is&nbsp;v&aacute;rjuk&nbsp;jelentkez&eacute;sed. Minden&nbsp;t\u0151l&uuml;nk&nbsp;telhet\u0151t&nbsp;megtesz&uuml;nk,&nbsp;hogy&nbsp;megfelel\u0151&nbsp;&aacute;ll&aacute;st&nbsp;k&iacute;n&aacute;ljunk&nbsp;neked&nbsp;-&nbsp;f&uuml;ggetlen&uuml;l&nbsp;att&oacute;l,&nbsp;hogy&nbsp;ez&nbsp;az&nbsp;a&nbsp;poz&iacute;ci&oacute;&nbsp;vagy&nbsp;egy&nbsp;m&aacute;sik.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4><strong>Juttat&aacute;saink&nbsp;<\/strong><\/h4>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Ebben a poz&iacute;ci&oacute;ban olyan juttat&aacute;sokat k&iacute;n&aacute;lunk, amelyek t&aacute;mogatj&aacute;k az egyedi &eacute;letviteledet:<\/p>\\n<ul>\\n<li>Szeretn&eacute;nk hossz&uacute; t&aacute;von egy&uuml;tt dolgozni veled, ez&eacute;rt&nbsp;<strong>hat&aacute;rozatlan idej\u0171 szerz\u0151d&eacute;s<\/strong>t k&iacute;n&aacute;lunk.<\/li>\\n<li>A m&aacute;sodik munkanapodt&oacute;l kezdve&nbsp;<strong>100%-os otthoni munkav&eacute;gz&eacute;s<\/strong>i lehet\u0151s&eacute;get biztos&iacute;tunk. A sz&uuml;ks&eacute;ges eszk&ouml;z&ouml;ket az els\u0151 munkanapodon, p&eacute;csi irod&aacute;nkban adjuk &aacute;t neked.<\/li>\\n<li>Csatlakozz hozz&aacute;nk&nbsp;<strong>teljes- vagy r&eacute;szmunkaid\u0151<\/strong>ben (heti 30 &oacute;r&aacute;t&oacute;l).<\/li>\\n<li><strong>Fix &oacute;rab&eacute;rt kapsz<\/strong>, amelyet&nbsp;<strong>vonz&oacute; b&oacute;nusz<\/strong>, cafeteria,&nbsp;<strong>jutal&eacute;krendszer<\/strong> &eacute;s utaz&aacute;si t&aacute;mogat&aacute;s eg&eacute;sz&iacute;t ki.<\/li>\\n<li>Egy&nbsp;<strong>fizetett tr&eacute;ning<\/strong>gel kezdesz (teljes munkaid\u0151ben) egy<strong>&nbsp;szuper csapat<\/strong>ban, melyet k&eacute;pzett tr&eacute;nerek vezetnek.<\/li>\\n<li><strong>El\u0151zetes tapasztalatra nincs sz&uuml;ks&eacute;ged.&nbsp;<\/strong>Mentort biztos&iacute;tunk sz&aacute;modra, aki a kezdetekt\u0151l fogva t&aacute;mogatni fog.<\/li>\\n<li>Ezen k&iacute;v&uuml;l rendszeres&nbsp;<strong>coachingot, workshopokat &eacute;s tov&aacute;bbk&eacute;pz&eacute;seket<\/strong> biztos&iacute;tunk, amelyek a mag&aacute;n&eacute;letedben is hasznodra v&aacute;lnak.<\/li>\\n<li>Nagy hangs&uacute;lyt fektet&uuml;nk a&nbsp;<strong>bels\u0151 tov&aacute;bbk&eacute;pz&eacute;sekre &eacute;s karrierlehet\u0151s&eacute;gekre<\/strong>, ak&aacute;r vil&aacute;gszerte.<\/li>\\n<li>Egy&nbsp;<strong>nyitott &eacute;s motiv&aacute;lt csapatra<\/strong>&nbsp;sz&aacute;m&iacute;thatsz, amely sz&iacute;vesen megismerkedik veled a&nbsp;<strong>k&uuml;l&ouml;nb&ouml;z\u0151 v&aacute;llalati rendezv&eacute;nyek<\/strong>en.<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4><strong>Sz&iacute;vesen&nbsp;csatlakozn&aacute;l&nbsp;hozz&aacute;nk?<\/strong>&nbsp;<\/h4>\\n<\/div>\\n<div>\\n<p>Ha mindez &uacute;gy hangzik, mint a t&ouml;k&eacute;letes, k&ouml;vetkez\u0151 l&eacute;p&eacute;s a karrieredben, akkor sz&iacute;vesen megismer&uuml;nk t&eacute;ged jobban. Jelentkezz m&eacute;g ma online \u0171rlapunkon kereszt&uuml;l.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>M&eacute;g&nbsp;maradtak&nbsp;k&eacute;rd&eacute;seid?&nbsp;<br \/><\/strong>Virtual asszisztens&uuml;nk, &bdquo;Dot&rdquo;, a +3670 7785-276-os WhatsApp-sz&aacute;mon, valamint a Facebook Messengeren kereszt&uuml;l a nap 24 &oacute;r&aacute;j&aacute;ban rendelkez&eacute;sedre &aacute;ll, &eacute;s k&eacute;szs&eacute;ggel seg&iacute;t neked.<\/p>\\n<\/div>\\n<div>\\n<p><strong>J&ouml;v\u0151beli munkahelyed<br \/><\/strong><\/p>\\n<div class=\\\"ewa-rteLine\\\">Concentrix Services Hungary Kft.<\/div>\\n<div class=\\\"ewa-rteLine\\\">P&eacute;cs, R&aacute;k&oacute;czi &uacute;t 60, 7621 Ungarn<\/div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>A&nbsp;Concentrix&nbsp;elk&ouml;telezett&nbsp;az&nbsp;es&eacute;lyegyenl\u0151s&eacute;g&nbsp;mellett<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>B&uuml;szk&eacute;k&nbsp;vagyunk&nbsp;arra,&nbsp;hogy&nbsp;csapatk&eacute;nt&nbsp;&eacute;s&nbsp;v&aacute;llalatk&eacute;nt&nbsp;vil&aacute;gszerte&nbsp;egys&eacute;gesek&nbsp;vagyunk.&nbsp;Elk&ouml;telezettek&nbsp;vagyunk&nbsp;amellett,&nbsp;hogy&nbsp;minden&nbsp;jelentkez\u0151nek&nbsp;egyenl\u0151&nbsp;es&eacute;lyeket&nbsp;biztos&iacute;tsunk,&nbsp;&eacute;s&nbsp;olyan&nbsp;munkak&ouml;rnyezetet&nbsp;teremts&uuml;nk,&nbsp;amely&nbsp;diszkrimin&aacute;ci&oacute;t&oacute;l&nbsp;&eacute;s&nbsp;zaklat&aacute;st&oacute;l&nbsp;mentes. Minden&nbsp;felv&eacute;teli&nbsp;elj&aacute;r&aacute;sunk&nbsp;az&nbsp;&uuml;zleti&nbsp;sz&uuml;ks&eacute;gleteken, a&nbsp;munkak&ouml;ri&nbsp;k&ouml;vetelm&eacute;nyeken&nbsp;&eacute;s&nbsp;a&nbsp;szakmai&nbsp;k&eacute;pes&iacute;t&eacute;seken&nbsp;alapul,&nbsp;tekintet&nbsp;n&eacute;lk&uuml;l&nbsp;sz&aacute;rmaz&aacute;sra,&nbsp;&eacute;letkorra,&nbsp;nemi&nbsp;identit&aacute;sra,&nbsp;szexu&aacute;lis&nbsp;ir&aacute;nyults&aacute;gra,&nbsp;vall&aacute;sra,&nbsp;csal&aacute;di&nbsp;&aacute;llapotra&nbsp;vagy&nbsp;sz&uuml;l\u0151i&nbsp;st&aacute;tuszra,&nbsp;nemzetis&eacute;gre,&nbsp;fogyat&eacute;koss&aacute;gra&nbsp;vagy&nbsp;m&aacute;s, a&nbsp;hat&aacute;lyos&nbsp;nemzeti&nbsp;t&ouml;rv&eacute;nyek&nbsp;&aacute;ltal&nbsp;v&eacute;dett&nbsp;besorol&aacute;sra.<\/em>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p><strong>Munkav&aacute;llal&aacute;si&nbsp;enged&eacute;ly<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>A magyar jogszab&aacute;lyoknak megfelel\u0151en erre a poz&iacute;ci&oacute;ra csak olyan p&aacute;ly&aacute;z&oacute;k jelentkez&eacute;s&eacute;t vessz&uuml;k figyelembe, akik &eacute;rv&eacute;nyes magyarorsz&aacute;gi munkav&aacute;llal&aacute;si enged&eacute;llyel rendelkeznek.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>#EMEACNX <br \/>#AGENTCNX<\/p>\\n<\/div>\",\"ats_external_id\":\"811871923\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"part_time\",\"salary\":\"3000\",\"salary_type\":\"monthly\",\"salary_currency\":\"HUF\",\"updated_at\":\"2026-05-08T01:59:10.744+02:00\",\"created_at\":\"2026-03-31T08:37:20.712+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTU?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"hu\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1693\",\"campaign_id\":\"814\",\"campaign_title\":\"GTM \/ HU \/ P\u00c9C \/ W@H \/ VF SOHO \/ German\",\"campaign_type\":\"job_application\",\"job_title\":\"Homeoffice - Telefonischer Kundenberater (m\/w\/d) im Vertrieb\",\"street\":\"R\u00e1k\u00f3czi \u00fat 60\",\"address\":\"R\u00e1k\u00f3czi \u00fat 60\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":\"Baranya\",\"country\":\"Hungary\",\"short_description\":\"Bewirb dich jetzt im Homeoffice in Ungarn!\",\"long_description\":\"<div>\\n<div>\\n<h4><strong>Power your game-changing career&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong><span data-olk-copy-source=\\\"MessageBody\\\">Du sprichst Deutsch und lebst in Ungarn?<\/span><\/strong>&nbsp;Dann ist unsere 100% Remote Customer Service Stelle genau das richtige f&uuml;r dich!<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In dieser Position als&nbsp;<strong>Telefonischer Kundenberater (m\/w\/d)&nbsp;<\/strong>bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch oder schriftlich.<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Start ab sofort | Vollzeit oder Teilzeit, ab 30 Stunden pro Woche | 100% Homeoffice in Ungarn oder am Standort in P&eacute;cs | Servicezeiten: Montag - Freitag zwischen 08:00 und 20:00 Uhr, Samstag zwischen 9:00 und 17:00 Uhr | 5-Tage-Woche | Inbound | Supportsprache: Deutsch &ndash; C1 | unbefristet&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong> Perfekt! Dann sind wir jetzt dran &ndash; lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<p data-pm-slice=\\\"1 3 []\\\">Als <strong>Kundenberater (m\/w\/d)<\/strong>&nbsp;in unserem Team wirst du:<\/p>\\n<ul data-pm-slice=\\\"3 3 []\\\">\\n<li>\\n<p>Erster Ansprechpartner<strong> f&uuml;r Kleinunternehmen und Selbstst&auml;ndige <\/strong>unseres Auftraggebers im Service-Bereich.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Kundenanfragen und -w&uuml;nsche zu allen Vertr&auml;gen, Tarifen und Rechnungen der Kunden bearbeiten <\/strong>und je nach Bedarf und Situation darauf reagieren.<\/p>\\n<\/li>\\n<li>\\n<p>Kunden <strong>aktiv<\/strong> und bedarfsgerecht zu unseren <strong>Produkten beraten<\/strong> und <strong>Verkaufsabschl&uuml;sse erzielen<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Bei der Meldung von<strong> St&ouml;rungen oder technischen Herausforderungen <\/strong>erste Hilfestellungen geben oder<strong> die Anliegen an den zust&auml;ndigen Fachbereich weiterleiten.<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation in der <strong>Kundendatenbank dokumentieren<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse (C1)<\/strong> in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li>\\n<p>Ein <strong>Kommunikationstalent mit Serviceorientierung<\/strong> bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Spa&szlig; am Vertrieb<\/strong>\u202fhast und deine &Uuml;berzeugungskraft dabei h&ouml;flich mit einflie&szlig;en l&auml;sst.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist <strong>am Standort in P&eacute;cs<\/strong> zu arbeiten.<\/p>\\n<\/li>\\n<li>\\n<p>Die <strong>Servicezeiten<\/strong> (Montag - Freitag, zwischen 08:00 und 20.00 Uhr, Samstag 9:00-17:00 Uhr), die nach einem rotierenden Schichtsystem besetzt werden, <strong>flexibel abdecken kannst<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Sicher<\/strong> im Umgang <strong>mit dem PC<\/strong> bist.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist, dich kontinuierlich weiterzuentwickeln.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Bereits Erfahrung im Kundenservice<\/strong>, im Bereich B2B, im Call Center, in der Kundenberatung oder im Vertrieb.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung.<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 3 []\\\"><strong>Unsere Benefits<\/strong><\/h4>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <strong>unbefristeten Arbeitsvertrag<\/strong> setzen.<\/p>\\n<\/li>\\n<li>Wir bieten dir einen&nbsp;<strong>100% Homeoffice-Arbeitsplatz<\/strong> ab deinem 2. Arbeitstag an. Die n&ouml;tige Hardware wird dir an deinem 1. Arbeitstag an unserem Standort in P&eacute;cs &uuml;bergeben.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit<\/strong>\u202f(ab\u202f30\u202fStd.\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Du bekommst einen&nbsp;<strong>festen Bruttostundenlohn<\/strong>, welcher durch einen&nbsp;<strong>attraktiven Bonus<\/strong>, Cafeteria, <strong>Provision<\/strong> und Fahrtkostenzusch&uuml;sse erg&auml;nzt wird.<\/p>\\n<\/li>\\n<li>\\n<p>Du startest mit einem&nbsp;<strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf verschiedenen Teamevents kennenlernen zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 1 []\\\"><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen. <strong>Bewirb dich noch heute &uuml;ber unser Online-Formular<\/strong>.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p>Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer <span data-teams=\\\"true\\\">+3670 7785-276<\/span> oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/p>\\n<\/div>\\n<div>\\n<p><strong>Dein zuk&uuml;nftiger Arbeitsort<br \/><\/strong><\/p>\\n<div class=\\\"ewa-rteLine\\\"><strong>100% Homeoffice<\/strong><\/div>\\n<div class=\\\"ewa-rteLine\\\">oder<\/div>\\n<div class=\\\"ewa-rteLine\\\">Concentrix Services Hungary Kft.<\/div>\\n<div class=\\\"ewa-rteLine\\\">P&eacute;cs, R&aacute;k&oacute;czi &uacute;t 60, 7621 Ungarn<\/div>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 1 []\\\"><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<\/strong><\/h4>\\n<p><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p>#WAH<br \/>#EMEACNX <br \/>#AGENTCNX<\/p>\\n<\/div>\",\"ats_external_id\":\"1147479386\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"part_time\",\"salary\":\"3000\",\"salary_type\":\"hourly\",\"salary_currency\":\"HUF\",\"updated_at\":\"2026-05-06T01:59:18.671+02:00\",\"created_at\":\"2026-03-31T08:24:10.905+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTQ?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1694\",\"campaign_id\":\"813\",\"campaign_title\":\"GTM \/ HU \/ P\u00c9C \/ VF SOHO \/ Hungarian\",\"campaign_type\":\"job_application\",\"job_title\":\"\u00dcgyf\u00e9lszolg\u00e1lati oper\u00e1tor (m\/w\/d) - n\u00e9met nyelv\u0171 B2B \u00fcgyf\u00e9lszolg\u00e1lat (Sales)\",\"street\":\"R\u00e1k\u00f3czi \u00fat 60\",\"address\":\"R\u00e1k\u00f3czi \u00fat 60\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":\"Baranya\",\"country\":\"Hungary\",\"short_description\":\"Jelentkezz most P\u00e9csre!\",\"long_description\":\"<div>\\n<div>\\n<h4><strong>Power your game-changing career&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p><strong>Olyan&nbsp;munk&aacute;t&nbsp;keresel,&nbsp;amely&nbsp;illik&nbsp;hozz&aacute;d&nbsp;&eacute;s&nbsp;az&nbsp;&eacute;letedhez<\/strong><strong>?<\/strong> Akkor&nbsp;ez&nbsp;a&nbsp;munka&nbsp;pont&nbsp;a&nbsp;megfelel\u0151&nbsp;sz&aacute;modra.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>&Uuml;gyf&eacute;lszolg&aacute;lati oper&aacute;tork&eacute;nt (m\/w\/d)<\/strong>&nbsp;te leszel az els\u0151 sz&aacute;m&uacute; kapcsolattart&oacute; k&uuml;l&ouml;nb&ouml;z\u0151 telefonos vagy &iacute;r&aacute;sbeli &uuml;gyf&eacute;lmegkeres&eacute;sek eset&eacute;ben.<\/p>\\n<\/div>\\n<div>\\n<p><strong>M&eacute;gpedig&nbsp;az&nbsp;al&aacute;bbi&nbsp;&aacute;ltal&aacute;nos&nbsp;felt&eacute;telekkel:<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\">Rugalmas kezd&eacute;s | Teljes- vagy r&eacute;szmunkaid\u0151 min. heti 30 &oacute;r&aacute;t&oacute;l | P&eacute;cs &ndash; hibrid-modell megoldhat&oacute; | Rugalmas munkaid\u0151: h&eacute;tf\u0151 &ndash; vas&aacute;rnap, 08:00 &eacute;s 20:00 &oacute;ra k&ouml;z&ouml;tt, szombat 09:00 &eacute;s 17:00 &oacute;ra k&ouml;z&ouml;tt | 5-napos munkarend | Inbound | Nyelvtud&aacute;s: n&eacute;met &ndash; C1 | Hat&aacute;rozatlan id\u0151re<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p><strong>Mindez &ouml;sszeegyeztethet\u0151 a mindennapjaiddal?<\/strong> T&ouml;k&eacute;letes! Akkor most rajtunk a sor - olvass tov&aacute;bb, &eacute;s hagyd, hogy meggy\u0151zz&uuml;nk t&eacute;ged, &eacute;pp&uacute;gy ahogyan mi is nap mint nap meggy\u0151zz&uuml;k a munkat&aacute;rsainkat. Az olyan d&iacute;jak is ezt bizony&iacute;tj&aacute;k, mint p&eacute;ld&aacute;ul a &bdquo;Global Best Places to Work&rdquo;.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p><strong>Szakmai&nbsp;&eacute;s&nbsp;szem&eacute;lyes&nbsp;fejl\u0151d&eacute;s<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>A karriered sikereit n&aacute;lunk k&ouml;zvetlen&uuml;l is megtapasztalhatod\u202f - a legt&ouml;bb vezet\u0151nk a saj&aacute;t sorainkb&oacute;l ker&uuml;l ki!&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4><strong>Feladataid&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Csapatunk &uuml;gyf&eacute;ltan&aacute;csad&oacute;jak&eacute;nt a k&ouml;vetkez\u0151 feladatokat fogod ell&aacute;tni:<\/p>\\n<ul>\\n<li><strong>Kisv&aacute;llalkoz&aacute;sok &eacute;s egy&eacute;ni v&aacute;llalkoz&oacute;k&nbsp;<\/strong>els\u0151 sz&aacute;m&uacute; kapcsolattart&oacute;ja telekommunik&aacute;ci&oacute;s ter&uuml;leten.<\/li>\\n<li>Az &uuml;gyfelek<strong>&nbsp;szerz\u0151d&eacute;sekkel, d&iacute;jcsomagokkal &eacute;s sz&aacute;ml&aacute;kkal kapcsolatos megkeres&eacute;seinek kezel&eacute;se<\/strong>, valamint az ezekre adott, helyzethez &eacute;s ig&eacute;nyekhez igazod&oacute; v&aacute;laszad&aacute;s.<\/li>\\n<li>Az &uuml;gyfelek<strong>&nbsp;akt&iacute;v<\/strong>, ig&eacute;nyalap&uacute;<strong>&nbsp;tan&aacute;csad&aacute;sa&nbsp;<\/strong>term&eacute;keinkr\u0151l, &eacute;s az<strong>&nbsp;&eacute;rt&eacute;kes&iacute;t&eacute;sek sikeres lez&aacute;r&aacute;sa.<\/strong><\/li>\\n<li><strong>Hibabejelent&eacute;sek &eacute;s m\u0171szaki probl&eacute;m&aacute;k&nbsp;<\/strong>eset&eacute;n els\u0151dleges seg&iacute;ts&eacute;gny&uacute;jt&aacute;s, illetve sz&uuml;ks&eacute;g eset&eacute;n&nbsp;<strong>az &uuml;gyek tov&aacute;bb&iacute;t&aacute;sa az illet&eacute;kes szakter&uuml;lethez.<\/strong><\/li>\\n<li>Az &uuml;gyf&eacute;llel folytatott kommunik&aacute;ci&oacute;<strong>&nbsp;r&ouml;gz&iacute;t&eacute;se az adatb&aacute;zisban<\/strong>, miut&aacute;n az &uuml;gyf&eacute;l megfelel\u0151 megold&aacute;st kapott.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<h4><strong>A&nbsp;profilod&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">A Concentrix t&ouml;k&eacute;letesen illik hozz&aacute;d, amennyiben:<\/p>\\n<ul>\\n<li><strong>K&iacute;v&aacute;l&oacute; N&Eacute;MET nyelvtud&aacute;ssal (C1)<\/strong>&nbsp;rendelkezel sz&oacute;ban &eacute;s &iacute;r&aacute;sban<\/li>\\n<li><strong>J&oacute; kommunik&aacute;ci&oacute;<\/strong>s k&eacute;szs&eacute;ged van&nbsp;<strong>&uuml;gyf&eacute;lk&ouml;zpont&uacute;<\/strong>&nbsp;szeml&eacute;lettel, &eacute;s k&eacute;pes vagy a vev\u0151kkel bar&aacute;ts&aacute;gosan, partnerk&eacute;nt kommunik&aacute;lni.<\/li>\\n<li><strong>&Eacute;rdekel az &eacute;rt&eacute;kes&iacute;t&eacute;s<\/strong>, &eacute;s meggy\u0151z\u0151en, ugyanakkor udvariasan tudsz &eacute;rvelni.<\/li>\\n<li>Sz&iacute;vesen dolgozol a&nbsp;<strong>p&eacute;csi<\/strong>, belv&aacute;rosi&nbsp;<strong>irod&aacute;nkban<\/strong>, a betanul&aacute;si id\u0151t k&ouml;vet\u0151en pedig&nbsp;<strong>hibrid munkav&eacute;gz&eacute;si lehet\u0151s&eacute;get<\/strong>&nbsp;biztos&iacute;tunk.<\/li>\\n<li><strong>Nem idegen sz&aacute;modra a csapatmunka&nbsp;<\/strong>&eacute;s az &uuml;gyf&eacute;lorient&aacute;lts&aacute;g<\/li>\\n<li><strong>Magabiztosan&nbsp;<\/strong>haszn&aacute;lod a&nbsp;<strong>sz&aacute;m&iacute;t&oacute;g&eacute;pet<\/strong><\/li>\\n<li><strong>Rugalmasan tudod v&aacute;llalni a m\u0171szakokat<\/strong>&nbsp;az &uuml;gyf&eacute;lszolg&aacute;lat nyitvatart&aacute;si idej&eacute;ben (h&eacute;tf\u0151t\u0151l p&eacute;ntekig 08:00 &eacute;s 20:00 &oacute;ra k&ouml;z&ouml;tt, szombaton 09:00 &eacute;s 17:00 &oacute;ra k&ouml;z&ouml;tt)<\/li>\\n<li>Nyitott vagy a folyamatos fejl\u0151d&eacute;sre &eacute;s tanul&aacute;sra.<\/li>\\n<\/ul>\\n<p>Ide&aacute;lis esetben:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>M&aacute;r rendelkezel kor&aacute;bbi tapasztalattal &uuml;gyf&eacute;lszolg&aacute;lat, call center, vagy &eacute;rt&eacute;kes&iacute;t&eacute;s ter&uuml;let&eacute;n.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p><strong>Szeretettel&nbsp;v&aacute;rjuk&nbsp;a&nbsp;p&aacute;lyam&oacute;dos&iacute;t&oacute;kat&nbsp;&eacute;s&nbsp;a&nbsp;munk&aacute;ba&nbsp;visszat&eacute;r\u0151ket&nbsp;is!<\/strong> Ha&nbsp;&uacute;gy&nbsp;&eacute;rzed,&nbsp;hogy&nbsp;nem&nbsp;felelsz&nbsp;meg&nbsp;minden&nbsp;krit&eacute;riumnak,&nbsp;akkor&nbsp;is&nbsp;v&aacute;rjuk&nbsp;jelentkez&eacute;sed. Minden&nbsp;t\u0151l&uuml;nk&nbsp;telhet\u0151t&nbsp;megtesz&uuml;nk,&nbsp;hogy&nbsp;megfelel\u0151&nbsp;&aacute;ll&aacute;st&nbsp;k&iacute;n&aacute;ljunk&nbsp;neked&nbsp;-&nbsp;f&uuml;ggetlen&uuml;l&nbsp;att&oacute;l,&nbsp;hogy&nbsp;ez&nbsp;az&nbsp;a&nbsp;poz&iacute;ci&oacute;&nbsp;vagy&nbsp;egy&nbsp;m&aacute;sik.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4><strong>Juttat&aacute;saink&nbsp;<\/strong><\/h4>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Ebben a poz&iacute;ci&oacute;ban olyan juttat&aacute;sokat k&iacute;n&aacute;lunk, amelyek t&aacute;mogatj&aacute;k az egyedi &eacute;letviteledet:<\/p>\\n<ul>\\n<li>Szeretn&eacute;nk hossz&uacute; t&aacute;von egy&uuml;tt dolgozni veled, ez&eacute;rt&nbsp;<strong>hat&aacute;rozatlan idej\u0171 szerz\u0151d&eacute;s<\/strong>t k&iacute;n&aacute;lunk.<\/li>\\n<li>K&ouml;nnyen el&eacute;rhet\u0151&nbsp;<strong>p&eacute;csi belv&aacute;rosi irod&aacute;nk<\/strong>&nbsp;mellett hossz&uacute;t&aacute;von&nbsp;<strong>hibrid munkav&eacute;gz&eacute;si lehet\u0151s&eacute;g<\/strong>et is biztos&iacute;tunk.<\/li>\\n<li>Csatlakozz hozz&aacute;nk&nbsp;<strong>teljes- vagy r&eacute;szmunkaid\u0151<\/strong>ben (heti 30 &oacute;r&aacute;t&oacute;l)<\/li>\\n<li><strong>Fix &oacute;rab&eacute;rt kapsz<\/strong>, amelyet&nbsp;<strong>vonz&oacute; b&oacute;nusz<\/strong>, cafeteria,&nbsp;<strong>jutal&eacute;krendszer<\/strong>&nbsp;&eacute;s utaz&aacute;si t&aacute;mogat&aacute;s eg&eacute;sz&iacute;t ki<\/li>\\n<li>Szeretettel &uuml;dv&ouml;zl&uuml;nk! 3 h&oacute;nap munkaviszony ut&aacute;n&nbsp;<strong>egyszeri, brutt&oacute; 190 000 Ft-os b&oacute;nuszt<\/strong> kapsz!<\/li>\\n<li>Egy&nbsp;<strong>fizetett tr&eacute;ning<\/strong>gel kezdesz (teljes munkaid\u0151ben) egy<strong>&nbsp;szuper csapat<\/strong>ban, melyet k&eacute;pzett tr&eacute;nerek vezetnek<\/li>\\n<li><strong>El\u0151zetes tapasztalatra nincs sz&uuml;ks&eacute;ged.&nbsp;<\/strong>Mentort biztos&iacute;tunk sz&aacute;modra, aki a kezdetekt\u0151l fogva t&aacute;mogatni fog<\/li>\\n<li>Ezen k&iacute;v&uuml;l rendszeres&nbsp;<strong>coachingot, workshopokat &eacute;s tov&aacute;bbk&eacute;pz&eacute;seket<\/strong>&nbsp;biztos&iacute;tunk, amelyek a mag&aacute;n&eacute;letedben is hasznodra v&aacute;lnak<\/li>\\n<li>Nagy hangs&uacute;lyt fektet&uuml;nk a&nbsp;<strong>bels\u0151 tov&aacute;bbk&eacute;pz&eacute;sekre &eacute;s karrierlehet\u0151s&eacute;gekre<\/strong>, ak&aacute;r vil&aacute;gszerte.<\/li>\\n<li>Egy&nbsp;<strong>nyitott &eacute;s motiv&aacute;lt csapatra<\/strong>&nbsp;sz&aacute;m&iacute;thatsz, amely sz&iacute;vesen megismerkedik veled a&nbsp;<strong>k&uuml;l&ouml;nb&ouml;z\u0151 v&aacute;llalati rendezv&eacute;nyek<\/strong>en.<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4><strong>Sz&iacute;vesen&nbsp;csatlakozn&aacute;l&nbsp;hozz&aacute;nk?<\/strong>&nbsp;<\/h4>\\n<\/div>\\n<div>\\n<p>Ha mindez &uacute;gy hangzik, mint a t&ouml;k&eacute;letes, k&ouml;vetkez\u0151 l&eacute;p&eacute;s a karrieredben, akkor sz&iacute;vesen megismer&uuml;nk t&eacute;ged jobban. Jelentkezz m&eacute;g ma online \u0171rlapunkon kereszt&uuml;l.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>M&eacute;g&nbsp;maradtak&nbsp;k&eacute;rd&eacute;seid?&nbsp;<br \/><\/strong>Virtu&aacute;lis asszisztens&uuml;nk, Dot a WhatsAppon a&nbsp;<span class=\\\"hidden-contact\\\">Kapcsolat a munkaad&oacute;val<\/span>-os sz&aacute;mon, valamint a Facebook Messengeren kereszt&uuml;l a nap 24 &oacute;r&aacute;j&aacute;ban rendelkez&eacute;sedre &aacute;ll, &eacute;s k&eacute;szs&eacute;ggel seg&iacute;t neked.<\/p>\\n<\/div>\\n<div>\\n<p><strong>J&ouml;v\u0151beli munkahelyed<br \/><\/strong><\/p>\\n<div class=\\\"ewa-rteLine\\\">Concentrix Services Hungary Kft.<\/div>\\n<div class=\\\"ewa-rteLine\\\">P&eacute;cs, R&aacute;k&oacute;czi &uacute;t 60, 7621 Ungarn<\/div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>A&nbsp;Concentrix&nbsp;elk&ouml;telezett&nbsp;az&nbsp;es&eacute;lyegyenl\u0151s&eacute;g&nbsp;mellett<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>B&uuml;szk&eacute;k&nbsp;vagyunk&nbsp;arra,&nbsp;hogy&nbsp;csapatk&eacute;nt&nbsp;&eacute;s&nbsp;v&aacute;llalatk&eacute;nt&nbsp;vil&aacute;gszerte&nbsp;egys&eacute;gesek&nbsp;vagyunk.&nbsp;Elk&ouml;telezettek&nbsp;vagyunk&nbsp;amellett,&nbsp;hogy&nbsp;minden&nbsp;jelentkez\u0151nek&nbsp;egyenl\u0151&nbsp;es&eacute;lyeket&nbsp;biztos&iacute;tsunk,&nbsp;&eacute;s&nbsp;olyan&nbsp;munkak&ouml;rnyezetet&nbsp;teremts&uuml;nk,&nbsp;amely&nbsp;diszkrimin&aacute;ci&oacute;t&oacute;l&nbsp;&eacute;s&nbsp;zaklat&aacute;st&oacute;l&nbsp;mentes. Minden&nbsp;felv&eacute;teli&nbsp;elj&aacute;r&aacute;sunk&nbsp;az&nbsp;&uuml;zleti&nbsp;sz&uuml;ks&eacute;gleteken, a&nbsp;munkak&ouml;ri&nbsp;k&ouml;vetelm&eacute;nyeken&nbsp;&eacute;s&nbsp;a&nbsp;szakmai&nbsp;k&eacute;pes&iacute;t&eacute;seken&nbsp;alapul,&nbsp;tekintet&nbsp;n&eacute;lk&uuml;l&nbsp;sz&aacute;rmaz&aacute;sra,&nbsp;&eacute;letkorra,&nbsp;nemi&nbsp;identit&aacute;sra,&nbsp;szexu&aacute;lis&nbsp;ir&aacute;nyults&aacute;gra,&nbsp;vall&aacute;sra,&nbsp;csal&aacute;di&nbsp;&aacute;llapotra&nbsp;vagy&nbsp;sz&uuml;l\u0151i&nbsp;st&aacute;tuszra,&nbsp;nemzetis&eacute;gre,&nbsp;fogyat&eacute;koss&aacute;gra&nbsp;vagy&nbsp;m&aacute;s, a&nbsp;hat&aacute;lyos&nbsp;nemzeti&nbsp;t&ouml;rv&eacute;nyek&nbsp;&aacute;ltal&nbsp;v&eacute;dett&nbsp;besorol&aacute;sra.<\/em>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p><strong>Munkav&aacute;llal&aacute;si&nbsp;enged&eacute;ly<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>A magyar jogszab&aacute;lyoknak megfelel\u0151en erre a poz&iacute;ci&oacute;ra csak olyan p&aacute;ly&aacute;z&oacute;k jelentkez&eacute;s&eacute;t vessz&uuml;k figyelembe, akik &eacute;rv&eacute;nyes magyarorsz&aacute;gi munkav&aacute;llal&aacute;si enged&eacute;llyel rendelkeznek.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>#EMEACNX <br \/>#AGENTCNX<\/p>\\n<\/div>\",\"ats_external_id\":\"3541241988\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"\",\"salary\":\"3000\",\"salary_type\":\"monthly\",\"salary_currency\":\"HUF\",\"updated_at\":\"2026-03-31T08:21:19.744+02:00\",\"created_at\":\"2026-03-31T08:05:08.799+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTM?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"hu\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1084\",\"campaign_id\":\"16385\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1718284\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Architect for Dynamics 365 Customer Engagement and Power Platform\",\"street\":\"NLD Work-at-Home\",\"address\":\"NLD Work-at-Home\",\"city\":\"NLD\",\"state\":\"Drenthe\",\"postal_code\":\".\",\"region\":null,\"country\":\"Netherlands\",\"short_description\":\"\",\"long_description\":\"<div>solution Architect for Dynamics 365 Customer Engagement and Power Platform<\/div><div>We are looking for a principal (L4), qualified and experienced Dynamics 365 Customer Engagement (D365 CE) and Power Platform Solution Architect<span>\u00a0<\/span><b>with strong technical skills<\/b>. The ideal candidate will possess expertise in evaluating and implementing performance and stability enhancements within D365 CE, along with comprehensive knowledge of customer-driven configuration and customization to align system functionality with client business objectives.<\/div><div><\/div><div>Overview<\/div><ul><li>Location: Netherlands<\/li><li>Language: Dutch and fluent English<\/li><li>Travel: less than 20% is expected<\/li><li>Years of Experience: 15&#43;<\/li><\/ul><div><\/div><div>Mandatory Experience Profile<\/div><ul><li>The candidate requires fluent English language skills to engage in business and technical conversations and workshops with customers.<\/li><li>Has exceptional organisational skills and the ability to transition seamlessly between diverse tasks and stakeholders as priorities change.<\/li><li>15&#43; years of experience in cloud technologies, information technology (IT) consulting\/support, systems administration, system architecture, OR equivalent 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Role Overview<\/b><\/p><p><\/p><p>We are seeking a highly skilled and experienced<span>\u00a0<\/span><b>Microsoft 365 Copilot &amp; AI Solutions Architect<\/b><b> <span>(German-speaking) \u2013 Work-at-home\u200b<\/span><\/b><b>.<\/b><span>\u00a0<\/span><\/p><p><\/p><p>The ideal candidate will drive our customers\u2019 AI transformation journey by leveraging Copilot Chat, AI Agents, and Microsoft 365 Copilot to unlock business value, improve productivity, and accelerate innovation. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. 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Work-at-Home\",\"city\":\"USA\",\"state\":\"Florida\",\"postal_code\":\"32301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p>iX is a key part of our growth portfolio. This is an opportunity to lead and build a global marketing function for a high-priority AI product set, while gaining exposure to enterprise scale and complexity.<\/p><p>We are not looking for a caretaker. We are looking for a builder and leader with a scale-up mindset.<\/p><p>You will act as a true business partner to the Global Product Organisation, shaping positioning, launches and commercial strategy from the inside. You will fight for every user, every subscription and every dollar of revenue.<\/p><p>You operate with urgency, ownership and clarity. You know when to leverage the strength of a global marketing organisation and when to move fast and get things done yourself.<\/p><p>The mandate is clear: Build momentum. Drive adoption. Win market share.<\/p><p>This is a global role, working across regions, functions and partners, with responsibility for setting direction, leading others and raising the bar for how product marketing is done.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p><b>Strategic Business Partner to Product<\/b><\/p><ul><li>Partner closely with the Global Product Organisation to shape positioning, messaging and go-to-market strategy.<\/li><li>Translate complex AI capabilities into clear, differentiated and commercially compelling value propositions.<\/li><li>Influence roadmap discussions with market insight, customer feedback and competitive intelligence.<\/li><\/ul><ul><li>Ensure launches are commercially sharp, competitive and execution-ready across all regions.<\/li><\/ul><p><\/p><p><b>Own the End-to-End Marketing Strategy<\/b><\/p><ul><li>Define and execute the global marketing strategy for iX AI products across awareness, acquisition and retention.<\/li><li>Identify priority segments, use cases and commercial opportunities with precision.<\/li><li>Build positioning that clearly differentiates iX in competitive and fast-moving AI markets.<\/li><li>Establish a clear point of view on trust, responsible AI, data privacy and governance as part of the iX narrative.<\/li><\/ul><p><b>Drive Growth, Adoption and Revenue<\/b><\/p><ul><li>Develop demand generation initiatives that drive user acquisition, activation and subscription growth.<\/li><li>Optimise the full funnel from awareness through conversion, usage and retention.<\/li><li>Test, iterate and refine messaging, channels and offers based on performance data.<\/li><li>Track impact rigorously and tie marketing activity directly to revenue and product usage outcomes.<\/li><\/ul><p><\/p><p><b>Lead and Build Capability<\/b><\/p><ul><li>Act as a leader of others, setting direction, expectations and a strong bias for action.<\/li><li>Build and scale the right mix of skills across product marketing, growth, PLG and enablement over time.<\/li><li>Attract, develop and inspire high-performing talent with a builder mentality.<\/li><li>Create clarity and momentum in an environment where speed and prioritisation matter.<\/li><\/ul><p><b>Product-Led Growth and Community<\/b><\/p><ul><li>Strengthen product-led growth (PLG) motions, including activation, adoption and expansion.<\/li><li>Help build and scale user communities, advocacy and feedback loops that accelerate learning and growth.<\/li><li>Partner with Product and Engineering to improve onboarding, usage and self-serve experiences.<\/li><\/ul><p><\/p><p><b>Partner and Ecosystem Marketing<\/b><\/p><ul><li>Develop and execute partner and ecosystem marketing strategies, including co-marketing with platforms such as Microsoft, AWS and other strategic partners.<\/li><li>Leverage partnerships to accelerate credibility, reach and adoption in the AI market.<\/li><li>Work closely with alliances and sales teams to turn ecosystem relationships into growth engines.<\/li><\/ul><p><\/p><p><b>Operate as a Full-Stack, High-Ownership Marketer<\/b><\/p><ul><li>Lead or directly execute across product marketing, launches, digital campaigns and sales enablement.<\/li><li>Know when to leverage central marketing expertise such as brand, content, creative and performance.<\/li><li>Know when speed matters more than process and take ownership to deliver.<\/li><li>Balance strategic clarity with hands-on execution.<\/li><\/ul><p><\/p><p><b>Compete Relentlessly<\/b><\/p><ul><li>Develop clear competitive positioning, narratives and battlecards.<\/li><li>Ensure iX shows up with confidence and clarity against established and emerging AI players.<\/li><li>Drive bold messaging that reflects a challenger mindset.<\/li><\/ul><p><\/p><p><b>Objectives &amp; Measures of Success<\/b><\/p><ul><li>Growth in product adoption and subscription revenue.<\/li><li>Improved activation, conversion and retention across the funnel.<\/li><li>Clear differentiation and leadership in trust, AI credibility and positioning.<\/li><li>Successful, high-impact global product launches.<\/li><li>Marketing contribution directly linked to revenue and usage outcomes.<\/li><li>Strong, effective collaboration between Product, Marketing, Sales and Partners.<\/li><\/ul><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p>Concentrix is a great match if you have:<\/p><p><\/p><p><b>Essential<\/b><\/p><ul><li>Proven experience in a start-up or scale-up AI, SaaS or technology environment.<\/li><li>Strong track record driving user acquisition, adoption and subscription growth.<\/li><li>Deep expertise in product marketing, positioning, competitive strategy and demand generation.<\/li><li>Experience acting as a close commercial partner to Product teams.<\/li><li>Demonstrated ability to lead others, set direction and scale capability.<\/li><li>Comfortable operating in ambiguity and building structure, momentum and clarity from the ground up.<\/li><li>Commercial mindset with strong analytical capability and ownership of results.<\/li><li>Willingness to execute directly and operate hands-on when required.<\/li><\/ul><p><b>Highly Desirable<\/b><\/p><ul><li>Direct experience marketing AI or machine-learning-driven products.<\/li><li>Strong AI fluency, including the ability to speak credibly about trust, responsible AI, data privacy and governance.<\/li><li>Experience with product-led growth (PLG) motions and community-driven adoption.<\/li><li>Experience building or scaling partner and ecosystem marketing programmes.<\/li><li>Experience competing against well-funded or category-leading technology players.<\/li><li>Exposure to subscription, usage-based or hybrid pricing models.<\/li><\/ul><p><b>Core Competencies &amp; Leadership Capabilities<\/b><\/p><ul><li>Challenger, builder and growth-oriented mindset.<\/li><li>Commercially disciplined and performance-driven.<\/li><li>High ownership with a strong bias toward action.<\/li><li>Credible leader who can influence across product, sales and partners.<\/li><li>Comfortable navigating enterprise complexity while operating at scale-up speed.<\/li><\/ul><ul><li>Resilient, competitive and outcome-focused.<\/li><li><\/li><\/ul><p><b>Working Model &amp; Travel<\/b><\/p><ul><li>Global remit, working closely with Product, Sales, Partners and central Marketing.<\/li><li>High autonomy with clear accountability for growth and revenue outcomes.<\/li><li>Travel as required to support launches, partners and customer engagement.<\/li><\/ul><p><\/p><p>The base salary range for this position is $134,000 - $170,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p>The deadline for applying for this position is: <b>May 18th, 2026<\/b>. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p>Physical and Mental Requirements The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p>Equal Employment Opportunity<\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p>\u00b7 English<\/p><p>\u00b7 Spanish<\/p><p><\/p><p>Accommodation<\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco&#64;concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p>Artificial Intelligence<\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p>Work Authorization<\/p><p><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.<\/p><p><\/p><p>For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE:<\/p>\",\"ats_external_id\":\"R1718071\",\"location\":\"USA, Florida\",\"job_type\":\"full_time\",\"salary\":\"134000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-08T00:05:04.412+08:00\",\"created_at\":\"2026-03-31T00:05:03.875+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjM3Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-FL-Work-at-Home\/Marketing-Director---AI-Products_R1718071\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"External Marketing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Florida\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"32301\",\"primary_location\":{\"id\":\"US-WAH-FLORI-00\",\"wid\":\"b67da9176e3d1062f9df5ef73bd5bf01\",\"descriptor\":\"USA FL Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.lauda@concentrix.com\"},\"first_name\":\"Lauda Gonzalez, Maria Agustina\"},\"categories\":[{\"descriptor\":\"CF External Marketing\"}],\"recruiters\":[{\"id\":\"102542289\",\"wid\":\"da7d7d2449a21010332fe19310150001\",\"descriptor\":\"Maria Agustina Lauda Gonzalez (102542289)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0412\",\"descriptor\":\"Director, External Marketing\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369569\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-FL-Work-at-Home\/Marketing-Director---AI-Products_R1718071\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-FL-Work-at-Home\/Marketing-Director---AI-Products_R1718071\/apply\",\"job_requisition_id\":\"R1718071\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"f9af6d726098019bab7d69163c069fbc\",\"descriptor\":\"(CORP) Corporate Marketing\",\"reference_id\":\"CORPORATEMKTNG\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - 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It\u2019s where our point of view shows up, where our leaders earn credibility and it\u2019s where buyers, partners, and talent decide whether we feel relevant, or forgettable.\\nThis role exists to make sure we show up with confidence, clarity, and impact.\\nYou will own the global social media strategy for Concentrix, unifying a complex ecosystem of corporate, regional, local and executive channels into one distinctive, intelligent, brand voice. This is not a channel management role. It\u2019s about influence, reputation, and shaping how the brand is experienced on leading social channels.\\nThe mandate is simple: Build something differentiated, make it visible and that the brand leads with authority.\\n________________________________________\\nKey Responsibilities\\nLead Global Social Media Strategy\\n\u2022\\tDefine and deliver a global social media strategy across corporate, regional, local and executive channels.\\n\u2022\\tTranslate corporate strategy, product innovation, and leadership thinking into social content people actually want to follow, share, and discuss.\\n\u2022\\tEstablish a clear, challenger-brand voice that is consistent globally but culturally fluent locally.\\n\u2022\\tSet standards for how Concentrix shows up with confidence, credibility, human, and distinctive.\\nBuild Influence at Scale\\n\u2022\\tLead executive and ambassador social programs that build authentic visibility and thought leadership.\\n\u2022\\tPartner closely with senior leaders to shape narratives and elevate their presence online and in their circles of influence.\\n\u2022\\tEnsure social content strengthens brand credibility with buyers, partners, and talent.\\nDrive Performance and Insight\\n\u2022\\tOwn social listening, insights, and performance reporting across the global ecosystem.\\n\u2022\\tMove beyond vanity metrics to understand impact on brand perception, reputation, and commercial outcomes.\\n\u2022\\tUse insight to continuously refine strategy, content formats, and channel focus.\\nCreate a Scalable Global Operating Model\\n\u2022\\tEvolve governance, playbooks, and operating systems that enable speed without sacrificing quality.\\n\u2022\\tAlign more than 200 global handles under a shared strategic framework.\\n\u2022\\tCollaborate with regional teams to balance global consistency with local relevance.\\nPush Creative and Cultural Relevance\\n\u2022\\tMonitor emerging platforms, formats, and cultural trends, and act early.\\n\u2022\\tEncourage experimentation, innovation, and smart risk-taking.\\n\u2022\\tEnsure social content reflects a challenger mindset and earns attention in crowded feeds.\\nBuild and Lead the Team\\n\u2022\\tBuild, lead, and develop a high-performing global social media team.\\n\u2022\\tPartner closely with Marketing, Communications, Sales, Product, and Creative teams to deliver integrated campaigns.\\n\u2022\\tSet a high bar for originality, quality, and impact.\\n________________________________________\\nObjectives & Measures of Success\\n\u2022\\tConcentrix is recognized as one of the most distinctive and credible B2B  challenger brands on social.\\n\u2022\\tSocial content is shared, referenced, and discussed, not ignored.\\n\u2022\\tSenior leaders are visible, authentic, and influential online.\\n\u2022\\tGlobal social channels operate with clarity, confidence, and consistency.\\n\u2022\\tSocial activity demonstrably supports brand growth, reputation, and commercial outcomes.\\n\u2022\\tA scalable, future-ready global social media operating model is in place.\\n________________________________________\\nQualifications & Experience\\nEssential\\n\u2022\\tNative English speaker with exceptional editorial standards.\\nSignificant experience leading social media strategy within a global enterprise organization.\\n\u2022\\tStrong understanding of B2B technology, services, or intelligent solutions environments.\\n\u2022\\tProven track record of building and scaling complex, multi-market social ecosystems.\\n\u2022\\tExperience working closely with senior executives and influencing at leadership level.\\n\u2022\\tStrong analytical mindset with the ability to connect insight to action.\\n\u2022\\tComfortable operating in global, matrixed organization.\\n\u2022\\tDeep understanding of social formats, culture, pacing, and tone.\\nNice to Have\\n\u2022\\tExperience across both B2B and consumer or agency environments.\\n\u2022\\tExposure to executive thought leadership or ambassador programs at scale.\\n\u2022\\tExperience evolving governance models in large, decentralized organizations.\\n\u2022\\tInternational experience and strong cultural fluency.\\n________________________________________\\nCore Competencies & Leadership Capabilities\\n\u2022\\tStrategic and commercially grounded.\\n\u2022\\tCreatively ambitious with strong editorial judgement.\\n\u2022\\tConfident influencing senior stakeholders.\\n\u2022\\tDisciplined builder of systems and standards.\\n\u2022\\tCurious, culturally fluent, and trend aware.\\n\u2022\\tComfortable challenging conventional B2B approaches.\\n\u2022\\tHigh standards for quality, originality, and impact.\",\"long_description\":\"<p>We\u2019re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><\/p><p>We are building a B2B challenger brand, one that doesn\u2019t blend in, doesn\u2019t play it safe, and doesn\u2019t sound like everyone else in enterprise tech.<br \/>Social is one of our most powerful stages. It\u2019s where our point of view shows up, where our leaders earn credibility and it\u2019s where buyers, partners, and talent decide whether we feel relevant, or forgettable.<br \/>This role exists to make sure we show up with confidence, clarity, and impact.<br \/>You will own the global social media strategy for Concentrix, unifying a complex ecosystem of corporate, regional, local and executive channels into one distinctive, intelligent, brand voice. This is not a channel management role. It\u2019s about influence, reputation, and shaping how the brand is experienced on leading social channels.<br \/>The mandate is simple: Build something differentiated, make it visible and that the brand leads with authority.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><br \/><b>Lead Global Social Media Strategy<\/b><br \/>\u2022\u00a0\u00a0 \u00a0Define and deliver a global social media strategy across corporate, regional, local and executive channels.<br \/>\u2022\u00a0\u00a0 \u00a0Translate corporate strategy, product innovation, and leadership thinking into social content people actually want to follow, share, and discuss.<br \/>\u2022\u00a0\u00a0 \u00a0Establish a clear, challenger-brand voice that is consistent globally but culturally fluent locally.<br \/>\u2022\u00a0\u00a0 \u00a0Set standards for how Concentrix shows up with confidence, credibility, human, and distinctive.<br \/><b>Build Influence at Scale<\/b><br \/>\u2022\u00a0\u00a0 \u00a0Lead executive and ambassador social programs that build authentic visibility and thought leadership.<br \/>\u2022\u00a0\u00a0 \u00a0Partner closely with senior leaders to shape narratives and elevate their presence online and in their circles of influence.<br \/>\u2022\u00a0\u00a0 \u00a0Ensure social content strengthens brand credibility with buyers, partners, and talent.<br \/><b>Drive Performance and Insight<\/b><br \/>\u2022\u00a0\u00a0 \u00a0Own social listening, insights, and performance reporting across the global ecosystem.<br \/>\u2022\u00a0\u00a0 \u00a0Move beyond vanity metrics to understand impact on brand perception, reputation, and commercial outcomes.<br \/>\u2022\u00a0\u00a0 \u00a0Use insight to continuously refine strategy, content formats, and channel focus.<br \/><b>Create a Scalable Global Operating Model<\/b><br \/>\u2022\u00a0\u00a0 \u00a0Evolve governance, playbooks, and operating systems that enable speed without sacrificing quality.<br \/>\u2022\u00a0\u00a0 \u00a0Align more than 200 global handles under a shared strategic framework.<br \/>\u2022\u00a0\u00a0 \u00a0Collaborate with regional teams to balance global consistency with local relevance.<br \/><b>Push Creative and Cultural Relevance<\/b><br \/>\u2022\u00a0\u00a0 \u00a0Monitor emerging platforms, formats, and cultural trends, and act early.<br \/>\u2022\u00a0\u00a0 \u00a0Encourage experimentation, innovation, and smart risk-taking.<br \/>\u2022\u00a0\u00a0 \u00a0Ensure social content reflects a challenger mindset and earns attention in crowded feeds.<br \/><b>Build and Lead the Team<\/b><br \/>\u2022\u00a0\u00a0 \u00a0Build, lead, and develop a high-performing global social media team.<br \/>\u2022\u00a0\u00a0 \u00a0Partner closely with Marketing, Communications, Sales, Product, and Creative teams to deliver integrated campaigns.<br \/>\u2022\u00a0\u00a0 \u00a0Set a high bar for originality, quality, and impact.<br \/><br \/><b>Objectives &amp; Measures of Success<\/b><br \/>\u2022\u00a0\u00a0 \u00a0Concentrix is recognized as one of the most distinctive and credible B2B \u00a0challenger brands on social.<br \/>\u2022\u00a0\u00a0 \u00a0Social content is shared, referenced, and discussed, not ignored.<br \/>\u2022\u00a0\u00a0 \u00a0Senior leaders are visible, authentic, and influential online.<br \/>\u2022\u00a0\u00a0 \u00a0Global social channels operate with clarity, confidence, and consistency.<br \/>\u2022\u00a0\u00a0 \u00a0Social activity demonstrably supports brand growth, reputation, and commercial outcomes.<br \/>\u2022\u00a0\u00a0 \u00a0A scalable, future-ready global social media operating model is in place.<\/p><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Concentrix is a great match if you have:<\/p><p><br \/>Essential<br \/>\u2022\u00a0\u00a0 \u00a0Native English speaker with exceptional editorial standards.<br \/>Significant experience leading social media strategy within a global enterprise organization.<br \/>\u2022\u00a0\u00a0 \u00a0Strong understanding of B2B technology, services, or intelligent solutions environments.<br \/>\u2022\u00a0\u00a0 \u00a0Proven track record of building and scaling complex, multi-market social ecosystems.<br \/>\u2022\u00a0\u00a0 \u00a0Experience working closely with senior executives and influencing at leadership level.<br \/>\u2022\u00a0\u00a0 \u00a0Strong analytical mindset with the ability to connect insight to action.<br \/>\u2022\u00a0\u00a0 \u00a0Comfortable operating in global, matrixed organization.<br \/>\u2022\u00a0\u00a0 \u00a0Deep understanding of social formats, culture, pacing, and tone.<\/p><p><br \/>Nice to Have<br \/>\u2022\u00a0\u00a0 \u00a0Experience across both B2B and consumer or agency environments.<br \/>\u2022\u00a0\u00a0 \u00a0Exposure to executive thought leadership or ambassador programs at scale.<br \/>\u2022\u00a0\u00a0 \u00a0Experience evolving governance models in large, decentralized organizations.<br \/>\u2022\u00a0\u00a0 \u00a0International experience and strong cultural fluency.<br \/><br \/>Core Competencies &amp; Leadership Capabilities<br \/>\u2022\u00a0\u00a0 \u00a0Strategic and commercially grounded.<br \/>\u2022\u00a0\u00a0 \u00a0Creatively ambitious with strong editorial judgement.<br \/>\u2022\u00a0\u00a0 \u00a0Confident influencing senior stakeholders.<br \/>\u2022\u00a0\u00a0 \u00a0Disciplined builder of systems and standards.<br \/>\u2022\u00a0\u00a0 \u00a0Curious, culturally fluent, and trend aware.<br \/>\u2022\u00a0\u00a0 \u00a0Comfortable challenging conventional B2B approaches.<br \/>\u2022\u00a0\u00a0 \u00a0High standards for quality, originality, and impact.<\/p><p><\/p><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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32 avenue Pierre Grenier, 92100 Boulogne-Billancourt\",\"address\":\"FRA Boulogne-Billancourt - 32 avenue Pierre Grenier, 92100 Boulogne-Billancourt\",\"city\":\"Boulogne-Billancourt\",\"state\":null,\"postal_code\":\"92100\",\"region\":null,\"country\":\"France\",\"short_description\":\"\",\"long_description\":\"<p><b>Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019innovation et au d\u00e9veloppement de la sant\u00e9 ! <\/b><b>&#x1f31f;<\/b><\/p><p><b>Qui sommes-nous ?<\/b><\/p><p>Concentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.<\/p><p>Depuis 2000, Concentrix Medica et Patientys By Concentrix \u00a0filiale sant\u00e9 de Concentrix, propose des solutions op\u00e9rationnelles dans la prise en charge globale du cycle de vie des produits sant\u00e9. Nos \u00e9quipes, compos\u00e9es de 400 collaborateurs engag\u00e9s, accompagnent les grands acteurs de la sant\u00e9 : laboratoires pharmaceutiques, h\u00f4pitaux, pouvoirs publics et professionnels de sant\u00e9.<\/p><p>Reconnue pour son expertise et son impact dans le secteur de la sant\u00e9, Concentrix Medica est une entreprise inclusive et handi-accueillante.<\/p><p><\/p><p><b>Votre mission en tant que Chef de Projet Sant\u00e9<\/b><\/p><ul><li>En tant que chef de projet vous organisez, pilotez et assurez le suivi des diff\u00e9rents projets qui vous sont confi\u00e9s, dans une d\u00e9marche d&#39;optimisation continue, en total respect des exigences internes et externes.<\/li><\/ul><p><br \/>Vos missions principales consistent \u00e0 :<br \/>Suivre la mise en place op\u00e9rationnelle des nouveaux projets \u00e0 partir des \u00e9l\u00e9ments d\u00e9finis dans le cahier des charges et le budget du contrat<\/p><ul><li>\u00a0De piloter la r\u00e9alisation des projets en place, en collaboration avec les \u00e9quipes internes<\/li><li>\u00a0D&#39;assurer un suivi des donn\u00e9es des diff\u00e9rents projets sous sa responsabilit\u00e9, \u00e0 la fois dans un but de pilotage interne mais aussi afin de reporter au client les chiffres cl\u00e9s de l&#39;activit\u00e9 du projet.<\/li><li>De veiller \u00e0 la conformit\u00e9 de d\u00e9roulement du projet confi\u00e9, au regard des proc\u00e9dures et des obligations contractuelles<\/li><li>\u00a0Assurer une veille pharmaceutique continue<\/li><li>Contribuer au d\u00e9veloppement commercial des comptes confi\u00e9s<\/li><li>Contribuer \u00e0 des projets internes d&#39;am\u00e9lioration continue, sur demande sa hi\u00e9rarchie.<\/li><\/ul><p><\/p><p><b>Le profil recherch\u00e9<\/b><\/p><p>Vous \u00eates autonome, r\u00e9actif, pragmatique, et avez un sens de l&#39;initiative et des responsabilit\u00e9s.<\/p><ul><li>Vous avez la capacit\u00e9 de trouver rapidement les solutions de rechange ad\u00e9quates en cas de r\u00e9ajustement du besoin fonctionnel.<\/li><li>Vous faites preuve d&#39;une bonne capacit\u00e9 de communication \u00e9crite et orale vers les clients, les autres \u00e9quipes de projet et vers le management.<\/li><li>Vous avez un bon sens de l&#39;analyse et avait une sensibilit\u00e9 commerciale.<\/li><li>Vous ma\u00eetrisez parfaitement le Pack Office.<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons<\/b><\/p><p>Chez <b>Patientys By Concentrix<\/b>, nous valorisons nos talents et leur offrons des conditions attractives<\/p><p><\/p><p><b>R\u00e9mun\u00e9ration et avantages<\/b><\/p><ul><li>Un contrat CDI<\/li><li>36 000 \u20ac brut\/an en fixe.<\/li><li>2 000\u20ac brut\/an en variable (vers\u00e9e semestrielle).<\/li><li>Une mutuelle d\u2019entreprise.<\/li><li>Titre restaurant<\/li><li>RTT jusqu&#39;\u00e0 12 jours.<\/li><li>T\u00e9l\u00e9travail partiel apr\u00e8s une dur\u00e9e d&#39;int\u00e9gration.<\/li><\/ul><p><\/p><p><b>Pr\u00eat(e) \u00e0 relever ce d\u00e9fi ?<\/b> Rejoignez <b>Patientys by Concentrix<\/b> et <b>Concentrix Medica<\/b> pour faire la diff\u00e9rence dans le secteur de la sant\u00e9 ! &#x1f680;<\/p><p><\/p>\",\"ats_external_id\":\"R1718502\",\"location\":\"Boulogne-Billancourt\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:21.145+08:00\",\"created_at\":\"2026-03-30T18:05:52.617+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjM0NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Boulogne-Billancourt---32-avenue-Pierre-Grenier-92100-Boulogne-Billancourt\/Chef-de-Projet-Sant-F-H_R1718502\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"8b642224bc3a101ac0bb7420d8150000\",\"descriptor\":\"Patientys\",\"reference_id\":\"WFR05\",\"organization_reference_id\":\"WFR05\"},\"location\":{\"city\":\"Boulogne-Billancourt\",\"state\":null,\"country\":{\"wid\":\"54c5b6971ffb4bf0b116fe7651ec789a\",\"iso2\":\"FR\",\"iso3\":\"FRA\",\"descriptor\":\"France\",\"iso_numeric\":\"250\"},\"postal_code\":\"92100\",\"primary_location\":{\"id\":\"FR-BOU-COVIV-01\",\"wid\":\"dbc9f0a81910101d47a1feee34b60000\",\"descriptor\":\"FRA Boulogne-Billancourt - 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Remote\",\"street\":\"USA OH Work-at-Home\",\"address\":\"USA OH Work-at-Home\",\"city\":\"USA\",\"state\":\"Ohio\",\"postal_code\":\"43201\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"Bilingual Insurance Agent (Licensed Personal Lines, P&C, Spanish\/English) - Remote\",\"long_description\":\"<p><strong>**Must have an active resident license to sell Property &amp; Casualty insurance with preferably NO Appointments and be Spanish\/English Bilingual **<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>The Bilingual Insurance Agent (Licensed Personal Lines, P&amp;C, Spanish\/English) - Remote works from home and engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a &ldquo;work from home&rdquo; career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture, and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth\\\" <\/strong>awards every year? Then an Insurance Agent (Licensed Personal Lines, P&amp;C) - Remote position at Concentrix is just the right place for you!<\/p>\\n<p>As a remote Bilingual Insurance Agent (Licensed Personal Lines, P&amp;C), you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great &ldquo;work from home&rdquo; opportunity that will allow you to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p>\\n<p>As a Bilingual Insurance Agent (Licensed Personal Lines, P&amp;C) working from home, you will:<\/p>\\n<ul>\\n<li>Be efficient in navigating multiple systems.<\/li>\\n<li>Demonstrate a strong reading and comprehension of program materials.<\/li>\\n<li>Actively listen and ask questions to identify customer needs.<\/li>\\n<li>Advise on plan options, coverages, and pricing.<\/li>\\n<li>Process new and\/or amended enrollments.<\/li>\\n<li>Ensure our clients&rsquo; customers enjoy authentic experiences.<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Insurance Agent (Licensed Personal Lines, P&amp;C) - Remote role include:<\/p>\\n<ul>\\n<li>You must be at least 18 years of age<\/li>\\n<li>Verifiable High school diploma or GED<\/li>\\n<li>1 + years of customer service experience<\/li>\\n<li>Active resident license to sell P&amp;C insurance<\/li>\\n<li>Strong computer navigation skills and PC knowledge<\/li>\\n<li>Strong communication skills in both verbal and written format<\/li>\\n<li>Proficiency in fast-paced multi-tasking with strong problem-solving skills<\/li>\\n<li>High Speed internet (no wireless\/hotspots or satellite) and a smartphone (10 Mbps upload, 40 Mbps download, combined 50 Mbps)<\/li>\\n<li>Must reside in the United States or have a valid U.S. address for residence<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p>\\n<ul>\\n<li>The base salary range for this position is $18-20\/hr. (pay rate will not be below applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/li>\\n<li>Paid training (Classroom: 7 Weeks and Transition: 7 Weeks)&nbsp;<\/li>\\n<li>Lucrative employee referral bonus opportunities<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>Work-from-home convenience with company-supplied technologies<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<li>A range of other perks and benefits<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<br \/><\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>#wah #wfh<\/p>\",\"ats_external_id\":\"R1717475\",\"location\":\"USA, USA\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-05-11T18:59:06.230-05:00\",\"created_at\":\"2026-03-30T15:40:40.717-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTAx?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTAx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"USA\",\"state\":\"Ohio\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"43201\",\"primary_location\":{\"id\":\"US-WAH-OHIO1-00\",\"wid\":\"b67da9176e3d1062f9decb11f9d6be0a\",\"descriptor\":\"USA OH Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"eric.armstrong@concentrix.com\"},\"first_name\":\"Armstrong, Eric Leon\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100030443\",\"wid\":\"60219339f7a010649bd78265fdd1a88e\",\"descriptor\":\"Dani Oneida (100030443)\"},{\"id\":\"100522635\",\"wid\":\"60219339f7a01064a62b40ba1050116b\",\"descriptor\":\"Stacie Hinojosa (100522635)\"},{\"id\":\"579611\",\"wid\":\"9f196ba80a870161698e765c071907a7\",\"descriptor\":\"Nakia Riddick (579611)\"},{\"id\":\"100729858\",\"wid\":\"60219339f7a010649e8548cbac7a7930\",\"descriptor\":\"Eric Armstrong (100729858)\"},{\"id\":\"300097911\",\"wid\":\"60219339f7a01064a5d182ce5b7ccfce\",\"descriptor\":\"Roberta Deherrera (300097911)\"},{\"id\":\"101866604\",\"wid\":\"4af02eb52f1301700e868a4e4907c3ce\",\"descriptor\":\"Acheivia Earl (101866604)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC2949\",\"descriptor\":\"Advisor II, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366872\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Insurance-Agent--Licensed-Personal-Lines--P-C---Bilingual--Spanish----Remote_R1717475\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Insurance-Agent--Licensed-Personal-Lines--P-C---Bilingual--Spanish----Remote_R1717475\/apply\",\"job_requisition_id\":\"R1717475\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"linda.toucey@concentrix.com\"},\"first_name\":\"Linda Toucey (300090208)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1717475\",\"wid\":\"8df85f95811d101f7e824966dcfb0000\",\"descriptor\":\"Insurance Agent (Licensed Personal Lines, P&C) (Bilingual: Spanish) - Remote\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-usa\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"145\",\"campaign_id\":\"1500\",\"campaign_title\":\"R1714885 Insurance Agent (Licensed Personal Lines, Property and Casualty) - Remote\",\"campaign_type\":\"job_application\",\"job_title\":\"Insurance Agent (Licensed Personal Lines, P&C) - Remote\",\"street\":\"\",\"address\":\"\",\"city\":\"Remote\",\"state\":\"OH\",\"postal_code\":\"97458\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"Insurance Agent (Licensed Personal Lines, P&C) - Remote\",\"long_description\":\"<p><strong>**Must have an active resident license to sell Property &amp; Casualty insurance with preferably NO Appointments and be Spanish\/English Bilingual **<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>The Insurance Agent (Licensed Personal Lines, P&amp;C) (Remote) works from home and engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a &ldquo;work from home&rdquo; career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture, and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth\\\" <\/strong>awards every year? Then an Insurance Agent (Licensed Personal Lines, P&amp;C) - Remote position at Concentrix is just the right place for you!<\/p>\\n<p>As a remote Insurance Agent (Licensed Personal Lines, P&amp;C), you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great &ldquo;work from home&rdquo; opportunity that will allow you to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p>\\n<p>As an Insurance Agent (Licensed Personal Lines, P&amp;C) working from home, you will:<\/p>\\n<ul>\\n<li>Be efficient in navigating multiple systems.<\/li>\\n<li>Demonstrate a strong reading and comprehension of program materials.<\/li>\\n<li>Actively listen and ask questions to identify customer needs.<\/li>\\n<li>Advise on plan options, coverages, and pricing.<\/li>\\n<li>Process new and\/or amended enrollments.<\/li>\\n<li>Ensure our clients&rsquo; customers enjoy authentic experiences.<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Insurance Agent (Licensed Personal Lines, P&amp;C) - Remote role include:<\/p>\\n<ul>\\n<li>You must be at least 18 years of age<\/li>\\n<li>Verifiable High school diploma or GED<\/li>\\n<li>1 + years of customer service experience<\/li>\\n<li>Active resident license to sell P&amp;C insurance<\/li>\\n<li>Strong computer navigation skills and PC knowledge<\/li>\\n<li>Strong communication skills in both verbal and written format<\/li>\\n<li>Proficiency in fast-paced multi-tasking with strong problem-solving skills<\/li>\\n<li>High Speed internet (no wireless\/hotspots or satellite) and a smartphone (10 Mbps upload, 40 Mbps download, combined 50 Mbps)<\/li>\\n<li>Must reside in the United States or have a valid U.S. address for residence<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p>\\n<ul>\\n<li>The base salary range for this position is $18-20\/hr. (pay rate will not be below applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/li>\\n<li>Paid training (Classroom: 7 Weeks and Transition: 7 Weeks)&nbsp;<\/li>\\n<li>Lucrative employee referral bonus opportunities<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>Work-from-home convenience with company-supplied technologies<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<li>A range of other perks and benefits<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<br \/><\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1714885\",\"location\":\"Remote, USA\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-05-11T18:59:06.217-05:00\",\"created_at\":\"2026-03-30T15:18:57.389-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTAw?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTAw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"USA\",\"state\":\"Ohio\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"43201\",\"primary_location\":{\"id\":\"US-WAH-OHIO1-00\",\"wid\":\"b67da9176e3d1062f9decb11f9d6be0a\",\"descriptor\":\"USA OH Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"eric.armstrong@concentrix.com\"},\"first_name\":\"Armstrong, Eric Leon\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100030443\",\"wid\":\"60219339f7a010649bd78265fdd1a88e\",\"descriptor\":\"Dani Oneida (100030443)\"},{\"id\":\"100522635\",\"wid\":\"60219339f7a01064a62b40ba1050116b\",\"descriptor\":\"Stacie Hinojosa (100522635)\"},{\"id\":\"579611\",\"wid\":\"9f196ba80a870161698e765c071907a7\",\"descriptor\":\"Nakia Riddick (579611)\"},{\"id\":\"100729858\",\"wid\":\"60219339f7a010649e8548cbac7a7930\",\"descriptor\":\"Eric Armstrong (100729858)\"},{\"id\":\"300097911\",\"wid\":\"60219339f7a01064a5d182ce5b7ccfce\",\"descriptor\":\"Roberta Deherrera (300097911)\"},{\"id\":\"101866604\",\"wid\":\"4af02eb52f1301700e868a4e4907c3ce\",\"descriptor\":\"Acheivia Earl (101866604)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366776\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Insurance-Agent--Licensed-Personal-Lines--P-C----Remote_R1714885\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Insurance-Agent--Licensed-Personal-Lines--P-C----Remote_R1714885\/apply\",\"job_requisition_id\":\"R1714885\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"linda.toucey@concentrix.com\"},\"first_name\":\"Linda Toucey (300090208)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1714885\",\"wid\":\"fe72e448495d10060e5a02082f230000\",\"descriptor\":\"Insurance Agent (Licensed Personal Lines, P&C) - Remote\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-usa\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"146\",\"campaign_id\":\"1498\",\"campaign_title\":\"R1715767 Spanish\/English Bilingual Licensed Insurance- Sales Agent, Property and Casualty (Remote)\",\"campaign_type\":\"job_application\",\"job_title\":\"Spanish\/English Bilingual Licensed Insurance- Sales Agent,  P&C (Remote)\",\"street\":\"USA OH Work-at-Home\",\"address\":\"USA OH Work-at-Home\",\"city\":\"USA\",\"state\":\"Ohio\",\"postal_code\":\"43201\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"Bilingual Licensed Insurance Sales Agent, (P&C, Spanish\/English) Remote\",\"long_description\":\"<p><strong>**Must have an active resident license to sell Property &amp; Casualty insurance with preferably NO Appointments and be Spanish\/English Bilingual **<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>The Spanish\/English Bilingual Licensed Insurance Sales Agent (Remote) works from home and engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong>&nbsp;<\/p>\\n<p>Are you looking for a &ldquo;work from home&rdquo; career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture, and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best&nbsp;Workplaces<\/strong>&nbsp;,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career&nbsp;Growth \\\" <\/strong>awards&nbsp;every year? Then a remote Spanish\/English Bilingual Licensed Insurance Sales Agent position at Concentrix is just the right place for you!&nbsp;<\/p>\\n<p>As a remote Spanish\/English Bilingual Licensed Insurance Sales Agent,&nbsp;you&rsquo;ll&nbsp;join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth,&nbsp;we&rsquo;re&nbsp;looking for more talented&nbsp;game-changers&nbsp;to join our purpose, people as passionate about providing outstanding customer experiences as we are.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong>&nbsp;<\/p>\\n<p>This is a great &ldquo;work from home&rdquo; opportunity that will allow you to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE\u202f<\/strong>&nbsp;<\/p>\\n<p>As a Spanish\/English Bilingual Licensed Insurance Sales Agent working from home, you will:&nbsp;<\/p>\\n<ul>\\n<li><strong>Sell<\/strong> insurance products\u202fby gathering information, generating quotes, and binding policies while meeting performance goals.&nbsp;<\/li>\\n<li>Respond to inbound customer and agent inquiries\u202frelated to policy coverage, billing, and service using clear and confident communication.&nbsp;<\/li>\\n<li>Resolve questions and service issues\u202fthat require a valid insurance license with professionalism and accuracy.&nbsp;<\/li>\\n<li>Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction.&nbsp;<\/li>\\n<li>Educate customers&nbsp;on policy options and documentation, clearly explaining the required steps or updates.&nbsp;<\/li>\\n<li>Identify&nbsp;opportunities for cross-selling\u202fand upselling&nbsp;additional&nbsp;products that align with the customer&rsquo;s needs.&nbsp;<\/li>\\n<li>Navigate multiple systems simultaneously,&nbsp;while&nbsp;maintaining&nbsp;a smooth and engaging customer conversation.&nbsp;<\/li>\\n<li>Document interactions thoroughly to&nbsp;ensure accuracy, consistency, and continuity of service.&nbsp;<\/li>\\n<li>Work from a quiet, distraction-free home environment,&nbsp;maintaining&nbsp;professionalism in all communications.&nbsp;<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong>&nbsp;<\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Spanish\/English Bilingual Licensed Insurance Sales Agent (Remote) role include:&nbsp;<\/p>\\n<ul>\\n<li>1+ years of sales experience (inbound\/outbound sales, upselling, cross\u2011selling, retail or consultative selling)<\/li>\\n<li>Active resident license to sell Property &amp; Casualty (P&amp;C) insurance<\/li>\\n<li>Proven ability to work in a fast\u2011paced, high\u2011energy environment<\/li>\\n<li>Proven sales skills with the ability to influence customers and close the sale. Must be bilingual.<\/li>\\n<li>Demonstrated success meeting or exceeding sales targets<\/li>\\n<li>Verifiable high school diploma or GED<\/li>\\n<li>Strong computer navigation skills and solid PC knowledge<\/li>\\n<li>Ability to multitask effectively while managing CRM tools, quoting systems, and customer interactions<\/li>\\n<li>High\u2011speed internet\\n<ul>\\n<li><em>Minimum speeds:<\/em>&nbsp;10 Mbps upload \/ 50 Mbps download (60 Mbps combined)<\/li>\\n<li><em>No wireless, hotspots, or satellite connections<\/em><\/li>\\n<\/ul>\\n<\/li>\\n<li>A smartphone for authentication and communication<\/li>\\n<li>Must reside in the United States or have a valid U.S. residential address<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong>&nbsp;<\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo;&nbsp;That&rsquo;s&nbsp;why we significantly invest in our&nbsp;game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And&nbsp;we&rsquo;ll&nbsp;invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:&nbsp;<\/p>\\n<ul>\\n<li>Starting&nbsp;wage&nbsp;will be between $19-$20&nbsp;(pay rate will not be below applicable minimum wage). Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee&nbsp;assistance&nbsp;program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.&nbsp;We accept applications for this position on an ongoing basis.&nbsp;<\/li>\\n<li>Paid training&nbsp;(Classroom: 4 Weeks and Transition: 3 Weeks)\u202f&nbsp;<\/li>\\n<li>Lucrative employee referral bonus opportunities&nbsp;<\/li>\\n<li>DailyPay&nbsp;enrollment option to access pay \\\"early,\\\" when you want it&nbsp;<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech,&nbsp;OneEarthChampions, and more&nbsp;<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you&nbsp;<\/li>\\n<li>Mentorship programs that support your rewarding career journey\u202f&nbsp;<\/li>\\n<li>Work-from-home convenience with company-supplied technologies&nbsp;<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support&nbsp;<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more&nbsp;<\/li>\\n<li>A range of other&nbsp;perks&nbsp;and benefits&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!\u202f<\/strong>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000&nbsp;game-changers&nbsp;around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Equal Employment Opportunity<\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li>\\n<p><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">English<\/a><\/p>\\n<\/li>\\n<li>\\n<p><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">Spanish<\/a><\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1715767\",\"location\":\"USA, USA\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-05-11T18:59:06.203-05:00\",\"created_at\":\"2026-03-30T15:03:34.239-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDk4?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDk4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"USA\",\"state\":\"Ohio\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"43201\",\"primary_location\":{\"id\":\"US-WAH-OHIO1-00\",\"wid\":\"b67da9176e3d1062f9decb11f9d6be0a\",\"descriptor\":\"USA OH Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"linda.brown@concentrix.com\"},\"first_name\":\"Brown, Linda J\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"579611\",\"wid\":\"9f196ba80a870161698e765c071907a7\",\"descriptor\":\"Nakia Riddick (579611)\"},{\"id\":\"464314\",\"wid\":\"60219339f7a0106476a004ef01306b15\",\"descriptor\":\"Linda Brown (464314)\"},{\"id\":\"101278460\",\"wid\":\"c7d292ede96e011ccd7c1f09168a6bcc\",\"descriptor\":\"Miranda Rice (101278460)\"},{\"id\":\"101491551\",\"wid\":\"1868098ac64901dc525618cb7c39cb07\",\"descriptor\":\"Mikki Goldson (101491551)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0557\",\"descriptor\":\"Advisor II, Blended Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366724\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Spanish-English-Bilingual-Licensed-Insurance--Sales-Agent---P-C--Remote-_R1715767\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Spanish-English-Bilingual-Licensed-Insurance--Sales-Agent---P-C--Remote-_R1715767\/apply\",\"job_requisition_id\":\"R1715767\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"brian.deutschmann@concentrix.com\"},\"first_name\":\"Brian Deutschmann (300082526)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715767\",\"wid\":\"b766ea11f892101d4a3ebe7c3ffe0000\",\"descriptor\":\"Spanish\/English Bilingual Licensed Insurance- Sales Agent,  P&C (Remote)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-usa\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1880\",\"campaign_id\":\"73\",\"campaign_title\":\"Conseiller Client - Service Client- Cotonou - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H)\",\"street\":null,\"address\":null,\"city\":\"Benin\",\"state\":null,\"postal_code\":null,\"region\":\"Benin\",\"country\":\"Benin\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<p>o Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<p>o Un contrat de 40 heures par semaine.<\/p>\\n<p>o Une mutuelle d&rsquo;entreprise prise en charge &agrave; hauteur de 80%<\/p>\\n<p>o Un remboursement des transports en commun &agrave; hauteur de 60%<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"1183697279\",\"location\":\"Benin, Benin\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-12T01:59:08.211+02:00\",\"created_at\":\"2026-03-30T15:02:04.296+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Mw?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Mw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"147\",\"campaign_id\":\"1497\",\"campaign_title\":\"R1715762 Licensed Insurance- Sales Agent, Property and Casualty (Remote)\",\"campaign_type\":\"job_application\",\"job_title\":\"Licensed Insurance- Sales Agent,  P&C (Remote)\",\"street\":\"USA OH Work-at-Home\",\"address\":\"USA OH Work-at-Home\",\"city\":\"USA\",\"state\":\"Ohio\",\"postal_code\":\"43201\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"Licensed Insurance Sales Agent, P&C (Remote)\",\"long_description\":\"<div>\\n<p><strong>**Must have an active resident license to sell Property &amp; Casualty insurance with preferably NO Appointments **<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>The Licensed Insurance- Sales Agent, &nbsp;P&amp;C (Remote) works from home and engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Are you looking for a &ldquo;work from home&rdquo; career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture, and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best&nbsp;Workplaces<\/strong>&nbsp;,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career&nbsp;Growth \\\" <\/strong>awards&nbsp;every year? Then a remote Licensed Property &amp; Casualty Insurance Sales Agent position at Concentrix is just the right place for you!&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>As a remote Licensed Property &amp; Casualty Insurance Sales Agent, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;This is a great &ldquo;work from home&rdquo; opportunity that will allow you to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time.&nbsp;We&rsquo;ll&nbsp;give you all the training, technologies, and continuing support&nbsp;you&rsquo;ll&nbsp;need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within!&nbsp;That&rsquo;s&nbsp;why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career&nbsp;you&rsquo;ve&nbsp;always envisioned.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE\u202f<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>As a Licensed Property &amp; Casualty Insurance Sales Agent working from home, you will:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<div>\\n<ul>\\n<li><strong>Sell<\/strong> insurance products\u202fby gathering information, generating quotes, and binding policies while meeting performance goals.&nbsp;<\/li>\\n<li>Respond to inbound customer and agent inquiries\u202frelated to policy coverage, billing, and service using clear and confident communication.&nbsp;<\/li>\\n<li>Resolve questions and service issues\u202fthat require a valid insurance license with professionalism and accuracy.&nbsp;<\/li>\\n<li>Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction.&nbsp;<\/li>\\n<li>Educate customers&nbsp;on policy options and documentation, clearly explaining the required steps or updates.&nbsp;<\/li>\\n<li>Identify&nbsp;opportunities for cross-selling\u202fand upselling&nbsp;additional&nbsp;products that align with the customer&rsquo;s needs.&nbsp;<\/li>\\n<li>Navigate multiple systems simultaneously,&nbsp;while&nbsp;maintaining&nbsp;a smooth and engaging customer conversation.&nbsp;<\/li>\\n<li>Document interactions thoroughly to&nbsp;ensure accuracy, consistency, and continuity of service.&nbsp;<\/li>\\n<li>Work from a quiet, distraction-free home environment,&nbsp;maintaining&nbsp;professionalism in all communications.&nbsp;<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>YOUR QUALIFICATIONS<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Licensed Property &amp; Casualty Insurance Sales&nbsp;Agent (Remote) role include:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>1+ years of sales experience (inbound\/outbound sales, upselling, cross\u2011selling, retail or consultative selling)<\/li>\\n<li>Active resident license to sell Property &amp; Casualty (P&amp;C) insurance<\/li>\\n<li>Proven ability to work in a fast\u2011paced, high\u2011energy environment<\/li>\\n<li>Proven sales skills with the ability to influence customers and close the sale<\/li>\\n<li>Demonstrated success meeting or exceeding sales targets<\/li>\\n<li>Verifiable high school diploma or GED<\/li>\\n<li>Strong computer navigation skills and solid PC knowledge<\/li>\\n<li>Ability to multitask effectively while managing CRM tools, quoting systems, and customer interactions<\/li>\\n<li>High\u2011speed internet\\n<ul>\\n<li><em>Minimum speeds:<\/em>&nbsp;10 Mbps upload \/ 50 Mbps download (60 Mbps combined)<\/li>\\n<li><em>No wireless, hotspots, or satellite connections<\/em><\/li>\\n<\/ul>\\n<\/li>\\n<li>A smartphone for authentication and communication<\/li>\\n<li>Must reside in the United States or have a valid U.S. residential address<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>Starting&nbsp;wage&nbsp;will be between $18&nbsp;(pay rate will not be below applicable minimum wage). Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee&nbsp;assistance&nbsp;program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.&nbsp;We accept applications for this position on an ongoing basis.&nbsp;<\/li>\\n<li>Paid training&nbsp;(Classroom: 4 Weeks and Transition: 3 Weeks)\u202f&nbsp;<\/li>\\n<li>Lucrative employee referral bonus opportunities&nbsp;<\/li>\\n<li>DailyPay&nbsp;enrollment option to access pay \\\"early,\\\" when you want it&nbsp;<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech,&nbsp;OneEarthChampions, and more&nbsp;<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you&nbsp;<\/li>\\n<li>Mentorship programs that support your rewarding career journey\u202f&nbsp;<\/li>\\n<li>Work-from-home convenience with company-supplied technologies&nbsp;<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support&nbsp;<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more&nbsp;<\/li>\\n<li>A range of other&nbsp;perks&nbsp;and benefits&nbsp;<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!\u202f<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000&nbsp;game-changers&nbsp;around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<br \/><\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"R1715762\",\"location\":\"USA, USA\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-05-11T18:59:06.190-05:00\",\"created_at\":\"2026-03-30T14:41:01.543-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDk3?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDk3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"USA\",\"state\":\"Ohio\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"43201\",\"primary_location\":{\"id\":\"US-WAH-OHIO1-00\",\"wid\":\"b67da9176e3d1062f9decb11f9d6be0a\",\"descriptor\":\"USA OH Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"linda.brown@concentrix.com\"},\"first_name\":\"Brown, Linda J\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"579611\",\"wid\":\"9f196ba80a870161698e765c071907a7\",\"descriptor\":\"Nakia Riddick (579611)\"},{\"id\":\"464314\",\"wid\":\"60219339f7a0106476a004ef01306b15\",\"descriptor\":\"Linda Brown (464314)\"},{\"id\":\"101278460\",\"wid\":\"c7d292ede96e011ccd7c1f09168a6bcc\",\"descriptor\":\"Miranda Rice (101278460)\"},{\"id\":\"101491551\",\"wid\":\"1868098ac64901dc525618cb7c39cb07\",\"descriptor\":\"Mikki Goldson (101491551)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0557\",\"descriptor\":\"Advisor II, Blended Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366733\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Licensed-Insurance--Sales-Agent---P-C--Remote-_R1715762\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Licensed-Insurance--Sales-Agent---P-C--Remote-_R1715762\/apply\",\"job_requisition_id\":\"R1715762\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"brian.deutschmann@concentrix.com\"},\"first_name\":\"Brian Deutschmann (300082526)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715762\",\"wid\":\"5c6dcf8b448d101d494d055a42970000\",\"descriptor\":\"Licensed Insurance- Sales Agent,  P&C (Remote)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-usa\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"423\",\"campaign_id\":\"220\",\"campaign_title\":\"AML \/ Hebrew \/ Bucharest\",\"campaign_type\":\"job_application\",\"job_title\":\"KYC Analyst with Hebrew and English - Bucharest, on-site\",\"street\":null,\"address\":null,\"city\":\"Bucharest\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":\"Bucharest\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div>\\n<div>\\n<p><strong>Experience the power of a game-changing career<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Are you looking for&nbsp;what&rsquo;s&nbsp;next?&nbsp;We&rsquo;re&nbsp;a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And&nbsp;we&rsquo;re&nbsp;proud to be recognized with awards&nbsp;such as&nbsp;\\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If&nbsp;you&rsquo;re&nbsp;looking to grow and be inspired,&nbsp;as a<em> <strong>KYC Analyst with Hebrew and English - Bucharest (on-site)<\/strong><\/em>,&nbsp;you will be part of&nbsp;our&nbsp;team of&nbsp;game-changers&nbsp;who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Career growth and personal development<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;ll&nbsp;give you all the training,&nbsp;cutting-edge&nbsp;technologies, and the continuing support&nbsp;you&rsquo;ll&nbsp;need to succeed. At Concentrix,&nbsp;there&rsquo;s&nbsp;a&nbsp;real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within!&nbsp;That&rsquo;s&nbsp;why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career&nbsp;you&rsquo;ve&nbsp;always envisioned.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>What you will do in this role<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>As a <em><strong>KYC Analyst<\/strong><\/em><em><strong>&nbsp;with Hebrew &amp; English<\/strong><\/em> on our team, you will:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li class=\\\"public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\\\" data-block=\\\"true\\\" data-editor=\\\"1so0t\\\" data-offset-key=\\\"c843453c-0-0\\\">\\n<div class=\\\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\\\" data-offset-key=\\\"c843453c-0-0\\\"><span data-offset-key=\\\"c843453c-0-0\\\"><span data-text=\\\"true\\\">Perform customer due diligence (CDD) and enhanced due diligence (EDD) as part of KYC processes<\/span><\/span><\/div>\\n<\/li>\\n<li class=\\\"public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\\\" data-block=\\\"true\\\" data-editor=\\\"1so0t\\\" data-offset-key=\\\"c843453c-0-0\\\">\\n<div class=\\\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\\\" data-offset-key=\\\"c843453c-0-0\\\"><span data-offset-key=\\\"c843453c-0-0\\\"><span data-text=\\\"true\\\">Review and verify client documentation in line with regulatory requirements<\/span><\/span><\/div>\\n<\/li>\\n<li class=\\\"public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\\\" data-block=\\\"true\\\" data-editor=\\\"1so0t\\\" data-offset-key=\\\"c843453c-0-0\\\">\\n<div class=\\\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\\\" data-offset-key=\\\"c843453c-0-0\\\"><span data-offset-key=\\\"c843453c-0-0\\\"><span data-text=\\\"true\\\">Conduct ongoing monitoring of client accounts and transactions<\/span><\/span><\/div>\\n<\/li>\\n<li class=\\\"public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\\\" data-block=\\\"true\\\" data-editor=\\\"1so0t\\\" data-offset-key=\\\"c843453c-0-0\\\">\\n<div class=\\\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\\\" data-offset-key=\\\"c843453c-0-0\\\"><span data-offset-key=\\\"c843453c-0-0\\\"><span data-text=\\\"true\\\">Identify and escalate suspicious activities in line with AML policies<\/span><\/span><\/div>\\n<\/li>\\n<li class=\\\"public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\\\" data-block=\\\"true\\\" data-editor=\\\"1so0t\\\" data-offset-key=\\\"c843453c-0-0\\\">\\n<div class=\\\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\\\" data-offset-key=\\\"c843453c-0-0\\\"><span data-offset-key=\\\"c843453c-0-0\\\"><span data-text=\\\"true\\\">Support AML investigations and contribute to transaction monitoring activities<\/span><\/span><\/div>\\n<\/li>\\n<li class=\\\"public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\\\" data-block=\\\"true\\\" data-editor=\\\"1so0t\\\" data-offset-key=\\\"c843453c-0-0\\\">\\n<div class=\\\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\\\" data-offset-key=\\\"c843453c-0-0\\\"><span data-offset-key=\\\"c843453c-0-0\\\"><span data-text=\\\"true\\\">Ensure compliance with internal policies and external regulations<\/span><\/span><\/div>\\n<\/li>\\n<li class=\\\"public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\\\" data-block=\\\"true\\\" data-editor=\\\"1so0t\\\" data-offset-key=\\\"c843453c-0-0\\\">\\n<div class=\\\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\\\" data-offset-key=\\\"c843453c-0-0\\\"><span data-offset-key=\\\"c843453c-0-0\\\"><span data-text=\\\"true\\\">Maintain accurate and up-to-date client records<\/span><\/span><\/div>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p><strong>Your qualifications&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Concentrix is a great match if you:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>Are proficient or bilingual in <em><strong>Hebrew<\/strong><\/em><strong>&nbsp;<\/strong>and<strong> English<\/strong><\/li>\\n<li><strong>Prior experience in KYC, with exposure to AML processes<\/strong><\/li>\\n<li>Solid <strong>financial background<\/strong><\/li>\\n<li>Understanding of <strong>AML regulation<\/strong>s and <strong>compliance frameworks<\/strong><\/li>\\n<li><span data-offset-key=\\\"657190b0-0-0\\\"><span data-text=\\\"true\\\"><strong>Bachelor&rsquo;s degree<\/strong> (Finance, Law, or related field) &ndash; considered a strong <strong>advantage<\/strong><\/span><\/span><\/li>\\n<li><strong>Experience with customer risk assessments and transaction monitoring<\/strong><\/li>\\n<li><span data-offset-key=\\\"1b1ac4e4-0-0\\\"><span data-text=\\\"true\\\">Attention to detail, critical thinking, and ability to meet deadlines<\/span><\/span><\/li>\\n<li>Good communication and organizational abilities<\/li>\\n<li>Have availability to work from our office in&nbsp;<strong>Bucharest<\/strong><\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>What&rsquo;s&nbsp;in it for you<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>Full-time indefinite contract<\/li>\\n<li>Performance bonus<\/li>\\n<li>The option to choose from a board range of flexible benefits through MY Benefit Platform&nbsp; &nbsp;<\/li>\\n<li>Medical Subscription<\/li>\\n<li>Wellbeing counseling<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs, specialized courses, and language classes&nbsp;<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p><strong>Experience&nbsp;the best version of you!<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+&nbsp;game-changers&nbsp;around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Eligibility to work<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In accordance with&nbsp;Romania&rsquo;s law, only applicants who are legally authorized to work in&nbsp;Romania&nbsp;will be considered for this position.\u202f&nbsp;<\/p>\\n<\/div>\",\"ats_external_id\":\"2976461986\",\"location\":\"Bucharest, Bucharest\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-05T11:58:14.697+03:00\",\"created_at\":\"2026-03-30T14:14:46.705+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1093\",\"campaign_id\":\"16329\",\"campaign_title\":\"Sr. Team Leader, Operations R1692187\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr Team Leader\",\"street\":\"IND Hyderabad - Unit No. 201, 2nd Flr, Building 4 at Mindspace\",\"address\":\"IND Hyderabad - Unit No. 201, 2nd Flr, Building 4 at Mindspace\",\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"postal_code\":\"500081\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Sr Team Leader is responsible for the day-to-day supervision of a group of call center associates and serves as a mentor and coach to a group of Team Leaders. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability of both associates and team leaders.\",\"long_description\":\"<p><b>Role and\u00a0Key Responsibilities:<\/b><\/p><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Regularly impart effective coaching to\u00a0 team members, enabling consistent high performance delivery<\/li><li>Identify performance related issues, develop an action plan for improvement\u00a0and\u00a0\u00a0implement corrective action<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><\/ul><p><\/p><p><b>Desired Skills:<\/b><\/p><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team\u00a0members\u00a0multi-tasking, prioritization, and meeting timelines of\u00a0\u00a0deliverables<\/li><li>Ability to mentor, coach and provide direction to\u00a0team members<\/li><li>Willingness to work\u00a0in\u00a0a flexible schedule<\/li><li><\/li><\/ul><p><b>Educational Qualification\u00a0:\u00a0<\/b>\u00a0 Graduate<\/p><p><\/p><p><b>Disclaimer:-<\/b><\/p><p><\/p><p>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. 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This position creates and maintains standard and client reporting to fulfil contractual reporting obligations and standard organizational reporting.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span><b>Essential Functions\/Core Responsibilities:<\/b><\/span><\/span><\/p><p><span><span>Automation of reports from internal and client systems and distribute reports to relevant stakeholders.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>Build, maintain and enhance existing databases, reports and graphs to meet the reporting customers\u2019 needs.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>Add and enhance existing reporting solutions making report modifications.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>Identifies key issues and patterns from partial\/conflicting data.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>Partner with business to communicate, coordinate the retrieval, processing and distribution of reports.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>Reconcile databases and resolve any discrepancies.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>Develop and maintain efficient performance reporting processes, databases and structure integrity.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span><b><u>Requirements:<\/u><\/b><\/span><\/span><\/p><p><span><span>-\u00a0At least 2 years of Sales B2B experience and proven experience as RTA\/WFM\/Data Analyst\/BI analyst is required.\u00a0<\/span><\/span><\/p><p><span><span>-\u00a0At least 6 months of experience in Concentrix<\/span><\/span><\/p><p><span><span>-\u00a0Primary and Secondary KPIs on target in the past 6 months\u00a0<\/span><\/span><\/p><p><span><span>-\u00a0No PIP or written warnings in the past 6 Months\u00a0<\/span><\/span><\/p><p><span><span>-\u00a0Absenteeism record will also be taken into account as part of the recruitment process.<\/span><\/span><\/p><p><span><span>- Bachelor&#39;s Degree preferred<\/span><\/span><\/p><p><span><span>- Excellent communication skills, both written and verbal in English (C1)<\/span><\/span><\/p><p><span><span>- Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables.<\/span><\/span><\/p><p><span><span>- Self-starter, strong sense of urgency, and works well under pressure.<\/span><\/span><\/p><p><span><span>- Excellent attention to detail.<\/span><\/span><\/p><p><span><span>- Knowledge of data transformation tools (Power Pivot, ETL, RDBMS, and Data Visualization) is required<\/span><\/span><\/p><p><span><span>- Knowledge of M Language, T-SQL, SQL is preferred.<\/span><\/span><\/p><p><span><span>- Demonstrated knowledge of reporting solutions ( Excel, Power BI, Domo)<\/span><\/span><\/p><p><span><span>- Demonstrated ability to advocate reporting solutions in support of customer business goals and strategies<\/span><\/span><\/p><p><span><span>- Strong attention to analytics and data management.<\/span><\/span><\/p><p><span><span>- Sense of professionalism and ability to develop relationships.<\/span><\/span><\/p><p><span><span>- Willingness to work in a hybrid model from out office in Sofia. <\/span><\/span><\/p><p><\/p>\",\"ats_external_id\":\"R1718264\",\"location\":\"Sofia\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:21.039+08:00\",\"created_at\":\"2026-03-28T00:05:12.758+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjI4Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/BI-Associate-with-English_R1718264\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Intelligence and Insights\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Sofia\",\"state\":null,\"country\":{\"wid\":\"25f4875dc598484dbeee857eb2d81652\",\"iso2\":\"BG\",\"iso3\":\"BGR\",\"descriptor\":\"Bulgaria\",\"iso_numeric\":\"100\"},\"postal_code\":\"1766\",\"primary_location\":{\"id\":\"BG-SOF-ABCEN-01\",\"wid\":\"740544c0a47f012495b122771f115455\",\"descriptor\":\"BGR Sofia - Advance Business Center\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anelia.encheva@concentrix.com\"},\"first_name\":\"Encheva, Anelia (Encheva, Anelia)\"},\"categories\":[{\"descriptor\":\"CF Business Intelligence and Insights\"}],\"recruiters\":[{\"id\":\"102117831\",\"wid\":\"3cabd2776c6910140e8c63dac8bf0000\",\"descriptor\":\"Anelia Encheva (Anelia Encheva) (102117831)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC3040\",\"descriptor\":\"BI Associate\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366461\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/BI-Associate-with-English_R1718264\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/BI-Associate-with-English_R1718264\/apply\",\"job_requisition_id\":\"R1718264\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"stephen.hallam@concentrix.com\"},\"first_name\":\"Stephen Hallam (021943)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1718264\",\"wid\":\"6eb7d6c864b11008cdce691c73160000\",\"descriptor\":\"BI Associate with English\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1097\",\"campaign_id\":\"16276\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1717949\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect - Security\",\"street\":\"MAR - Work-At-Home\",\"address\":\"MAR - Work-At-Home\",\"city\":null,\"state\":null,\"postal_code\":\"80000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are looking for a Cloud Solution Architect (CSA), specializing in Security who is passionate about driving our customers\u2019 security &amp; AI transformation. This is a customer-facing role, owning the technical relationship between the customer and the client, helping customers to leverage their investments through architecture, implementation, and operational health engagements.<\/p><p><\/p><p><span>Responsibilities<\/span><\/p><ul><li><span>You will drive positive Customer Satisfaction and become a trusted advisor and provide\u00a0feedback and insights from customers\/partners and be the Voice of Customer to share insights and best practices, connect with Global Security teams at Microsoft, Engineering and Product teams to remove blockers and influence the solution roadmap.<\/span><\/li><li><span>You will land an end-to-end value prop for Security (i.e., Zero Trust) which spans the breadth of Microsoft Security offerings, and with focus on Threat Protection, ID &#43; Access Management and Cloud Security.<\/span><\/li><\/ul><ul><li><span>You will support customers through the adoption lifecycle, through planning, adoption, deployment and optimization as you support increasing drive of Microsoft security products utilization as you lead technical solutioning and nurturing across the customer journey.<\/span><\/li><li><span>You will deliver technical presentations &amp; demos and propose high-level solutions and work with key Microsoft and Partner resources to drive deployment &amp; customer adoption Identify cross sell\/upsell\/Unified opportunities through customer engagement.<\/span><\/li><li><span>You will a<\/span><span>lign your individual skilling to team\/area demands and Customer Success goals<\/span><span><span>\u00a0<\/span>and<span>\u00a0<\/span><\/span><span>accelerate customer outcomes -\u00a0Share expertise, contribute to IP creation &amp; re-use to\u00a0accelerate customer outcomes.\u00a0<\/span><\/li><\/ul><ul><li><span>Run Architectural Design Session to build a plan for implementing the solution \u2013 governing design in line with customer business goals and their technical environment.\u00a0 Outcome is consensus on solution design and next steps toward production.<\/span><\/li><li><span>Collaborate and orchestrate with other Cloud Solution Architects and MS stakeholders including FastTrack, partner, and Microsoft Consulting in developing complex end-to-end Enterprise solutions with the Microsoft Security platform.<\/span><\/li><\/ul><p><b>\u00a0<\/b><\/p><p><b>Preferred Qualifications (PQs)<\/b><\/p><ul><li>Bachelor&#39;s Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 15&#43; years experience in cloud\/infrastructure technologies, information technology (IT) consulting\/support, systems administration, network operations, software development\/support, technology solutions, practice development, architecture, and\/or consulting<ul><li>OR Master&#39;s Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 6&#43; years experience in cloud\/infrastructure technologies, technology solutions, practice development, architecture, and\/or consulting<\/li><li>OR equivalent experience<\/li><\/ul><\/li><li>4&#43; years experience working in a customer-facing role (e.g., internal and\/or external)<\/li><li>4&#43; years experience working on technical projects<\/li><\/ul><p><\/p><p><b><span>Required Technical skills:<\/span><\/b><\/p><ul><li><span>Active Directory<\/span><\/li><li><span>Entra ID<\/span><\/li><li><span>Certificate Services (PKI)<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p>\",\"ats_external_id\":\"R1717949\",\"location\":\"\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"MAD\",\"updated_at\":\"2026-04-29T20:05:52.326+08:00\",\"created_at\":\"2026-03-27T22:07:55.869+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjI3Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Security-Engineer_R1717949\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"df68c94cc420101ac0bccc43f7870000\",\"descriptor\":\"Concentrix Multimedia\",\"reference_id\":\"WMO02\",\"organization_reference_id\":\"WMO02\"},\"location\":{\"city\":null,\"state\":null,\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"80000\",\"primary_location\":{\"id\":\"MA-WAH-MOROC-00\",\"wid\":\"8d6c4610e800104649ed08663e710000\",\"descriptor\":\"MAR - Work-At-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jaydee.lazo@concentrix.com\"},\"first_name\":\"Lazo, Jay Dee\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101977162\",\"wid\":\"213f7a48fdaf011c93a2633312010000\",\"descriptor\":\"Jay Dee Lazo (101977162)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369051\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Security-Engineer_R1717949\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Security-Engineer_R1717949\/apply\",\"job_requisition_id\":\"R1717949\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null},{\"wid\":\"df68c94cc420101ac0bccc43f7870000\",\"descriptor\":\"Concentrix Multimedia\",\"reference_id\":\"WMO02\",\"custom_reference_id\":null,\"company_reference_id\":\"WMO02\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"zoubida.harim@concentrix.com\"},\"first_name\":\"Zoubida Harim (103495184)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1717949\",\"wid\":\"2880ae41a0f6101ffd8915d021950000\",\"descriptor\":\"Cloud Solution Architect - Security\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1098\",\"campaign_id\":\"16272\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1717633\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Azure Hybrid Infrastructure Engineer -(German-speaking)  (M\/F\/D)\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10553\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Role Overview<\/b><\/p><p><\/p><p>We are seeking a highly skilled <b>Senior Azure Hybrid Infrastructure Engineer <\/b><span><i><b>(German-speaking) \u2013 Work-at-home\u200b<\/b><\/i> <\/span>with deep, hands-on expertise in <b>Azure Local (Azure Stack HCI)<\/b> and <b>Azure Arc<\/b>. This role is ideal for someone who thrives in designing, deploying, and managing <b>end-to-end hybrid infrastructure solutions<\/b> across on-premises and cloud environments.<\/p><p>You will play a critical role in helping modernize infrastructure, ensuring high availability, performance, and scalability while enabling seamless hybrid cloud integration.<\/p><p><\/p><p><i><b>Note: German and English are both mandatory requirements for this role. <\/b><\/i><\/p><p><\/p><p><span><b>Key Responsibilities<\/b><\/span><\/p><ul><li><p>Design, deploy, configure, and troubleshoot <b>hybrid infrastructure solutions<\/b> using Azure technologies<\/p><\/li><li><p>Implement and manage <b>Azure Local (Azure Stack HCI)<\/b> environments<\/p><\/li><li><p>Plan and deploy <b>Software Defined Networking (SDN)<\/b>, including logical networks and connectivity troubleshooting<\/p><\/li><li><p>Configure and manage <b>Network ATC<\/b>, including intent-based networking and RDMA\/NIC teaming validation<\/p><\/li><li><p>Deploy and optimize <b>Storage Spaces Direct (S2D)<\/b>, including performance tuning and resiliency troubleshooting<\/p><\/li><li><p>Manage storage provisioning, including volumes, shares, and tiering strategies<\/p><\/li><li><p>Onboard and manage resources using <b>Azure Arc<\/b>, including policies, extensions, and governance<\/p><\/li><li><p>Deploy and manage <b>virtual machines<\/b> on Azure Local environments<\/p><\/li><li><p>Implement and operate <b>Azure Update Manager<\/b> for hybrid environments<\/p><\/li><li><p>Monitor system health, performance, and compliance across hybrid infrastructure.<\/p><\/li><\/ul><p><\/p><p><span><b>Required Qualifications<\/b><\/span><\/p><ul><li><p>Strong hands-on experience with:<\/p><ul><li><p><b>Azure Local (Azure Stack HCI)<\/b><\/p><\/li><li><p><b>Azure Arc<\/b> (primary focus)<\/p><\/li><\/ul><\/li><li><p>Proven ability to design and implement <b>hybrid cloud solutions (300\u2013400 level expertise)<\/b><\/p><\/li><li><p>Advanced experience with:<\/p><ul><li><p><b>Software Defined Networking (SDN)<\/b><\/p><\/li><li><p><b>Storage Spaces Direct (S2D)<\/b><\/p><\/li><li><p><b>Windows Server (2012 R2 \u2013 2025)<\/b><\/p><\/li><\/ul><\/li><li><p>Solid background in virtualization technologies:<\/p><ul><li><p>Hyper-V<\/p><\/li><li><p>Azure Stack HCI \/ Azure Local<\/p><\/li><li><p>VMware (nice to have within virtualization scope)<\/p><\/li><\/ul><\/li><li><p>Experience with <b>System Center Virtual Machine Manager (SCVMM)<\/b><\/p><\/li><li><p>Strong troubleshooting and problem-solving skills across networking, compute, and storage layers.<\/p><\/li><\/ul><p><\/p><p><span><b>Nice to Have<\/b><\/span><\/p><ul><li><p>Experience with <b>Azure Backup<\/b> (policy configuration, restore validation, hybrid workloads)<\/p><\/li><li><p>Knowledge of <b>Azure Storage<\/b> (accounts, networking, private endpoints, archival scenarios)<\/p><\/li><li><p>Familiarity with <b>Azure Virtual Desktop (AVD)<\/b> concepts (host pools, session hosts, hybrid identity)<\/p><\/li><\/ul><p><\/p><p>#WAH<\/p>\",\"ats_external_id\":\"R1717633\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-07T16:11:53.098+08:00\",\"created_at\":\"2026-03-27T22:07:53.385+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjI3Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Azure-Local-CSA_R1717633\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"organization_reference_id\":\"YDE19\"},\"location\":{\"city\":\"Berlin\",\"state\":\"Berlin\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"10553\",\"primary_location\":{\"id\":\"DE-WAH-GERMA-00\",\"wid\":\"2c75cf98dea0104a40d77db802160000\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"alejandra.barrera@concentrix.com\"},\"first_name\":\"Barrera, Alejandra\"},\"categories\":[{\"descriptor\":\"CF Global 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Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1717633\",\"wid\":\"f539e110e6b31008c77fe69ca4070000\",\"descriptor\":\"Senior Azure Hybrid Infrastructure Engineer -(German-speaking)  (M\/F\/D)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1099\",\"campaign_id\":\"16270\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1717776\",\"campaign_type\":\"job_application\",\"job_title\":\"Infrastructure Automation Engineer (PowerShell, DSC & DevOps) (M\/F\/D) (German & English)\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10553\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"Technical Products and Services (TPS):\\n\\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>JOB SUMMARY<\/b><\/p><p><\/p><p>CSA GD is seeking an engineer with deep hands-on expertise in PowerShell and Desired State Configuration (DSC) to design and deliver Infrastructure-as-Code solutions and reusable delivery assets for enterprise customers. The role is engineering-heavy (software engineering for infrastructure, not basic scripting) and focuses on building and operating production-grade automation frameworks, DSC resources\/configurations, and CI\/CD pipelines in Azure DevOps\/GitHub for hybrid and cloud environments.<\/p><p><\/p><p><b>Responsibilities <\/b><\/p><ul><li><p>Engineer and maintain production-grade PowerShell automation (functions, modules, packaging, versioning, release management) with an emphasis on reliability, maintainability, and re-use.<\/p><\/li><\/ul><ul><li><p>Design, author, and troubleshoot DSC resources and configurations (idempotent behavior; correct Get\/Test\/Set; LCM troubleshooting; drift detection and remediation).<\/p><\/li><li><p>Build and operate CI\/CD pipelines for infrastructure automation using Azure DevOps and\/or GitHub (PR workflows, gated builds, artifact publishing, environment promotion).<\/p><\/li><li><p>Work effectively in and with open-source projects and communities (fork\/PR model, upstream collaboration, issue triage, documentation, and contribution hygiene).<\/p><\/li><li><p>Troubleshoot complex PowerShell\/DSC issues end-to-end (VS Code debugging, logging\/telemetry, remoting, authentication, runspaces, and execution policy constraints).<\/p><\/li><li><p>Translate customer requirements into an automation architecture and implementation plan (scope, assumptions, constraints, and operational model) and deliver through workshops\/advisory and hands-on implementation.<\/p><\/li><li><p>Create high-quality engineering documentation (Markdown) and handover materials; coach peers\/partners to ramp up on the solution assets.<\/p><\/li><\/ul><p><\/p><p><b>Qualifications <\/b><\/p><p><\/p><p><b><u>Must-have \/ minimum qualifications<\/u><\/b><\/p><ul><li><p>Strong software-engineering background in infrastructure automation using\u00a0PowerShell\u00a0(advanced functions, modules, classes, error handling, performance, and maintainability). Experience with\u00a0C#\u00a0for infrastructure tooling is highly valuable.<\/p><\/li><\/ul><ul><li><p>Deep Git &#43; platform skills: proven hands-on experience with\u00a0GitHub\u00a0and\/or\u00a0Azure DevOps\u00a0(branching strategies, PR reviews, merge conflict resolution, repo hygiene, releases).<\/p><\/li><li><p>DSC engineering experience: authoring and operating DSC resources\/configurations with correct idempotent behavior; troubleshooting LCM execution and configuration drift; experience with at least one of: class-based DSC resources, script-based resources, or DSC v3\/DSC CLI concepts.<\/p><\/li><li><p>Code quality: Pester testing strategy (unit\/integration), PSScriptAnalyzer (or equivalent), and comfort working with code reviews and CI quality gates.<\/p><\/li><li><p>Open-source collaboration experience: has contributed to or maintained open-source projects (or equivalent multi-contributor codebases), including documentation and issue\/PR workflows.<\/p><\/li><li><p>Windows fundamentals: solid knowledge of Windows Server administration and core platform services (e.g., Active Directory, certificates\/PKI, networking basics), sufficient to automate and troubleshoot them.<\/p><\/li><li><p>Microsoft365DSC\u00a0(preferred) or demonstrable ability to ramp up quickly with prior DSC module\/resource development.<\/p><\/li><li><p>Customer-facing delivery: ability to run technical workshops, capture requirements, propose architecture, and deliver\/hand over automation assets in a structured way.<\/p><\/li><\/ul><p><\/p><p><b>Nice-to-have skills<\/b><\/p><ul><li><p>Strong hands-on experience with\u00a0Azure DevOps Pipelines\u00a0and\/or\u00a0GitHub Actions\u00a0for IaC and configuration pipelines (release strategies, approvals, environments).<\/p><\/li><li><p>Hybrid\/on-prem platform experience relevant to DSC-driven deployments (e.g.,\u00a0Hyper-V,\u00a0Azure Local, Windows Server failover clustering, offline\/air-gapped environments).<\/p><\/li><li><p>Security-first automation: secrets management, certificate lifecycle automation, least privilege, and secure coding practices for PowerShell.<\/p><\/li><li><p>Experience with configuration data and templating approaches (YAML\/JSON\/PSD1), plus packaging\/distribution (PowerShell Gallery or internal feeds).<\/p><\/li><li><p>Experience mentoring\/ramping up peers or partners on PowerShell\/DSC and codebase onboarding.<\/p><\/li><\/ul><p><\/p><p><b>Relevant Certifications<\/b><\/p><ul><li><p>Microsoft Certified Azure Developer Associate (AZ-204)<\/p><\/li><li><p>DevOps Engineer Expert (AZ-400)<\/p><\/li><li><p>Power Platform Developer Associate (PL-400)<\/p><\/li><li><p>Power Platform Solution Architect Expert (PL-600)<\/p><\/li><li><p>Azure AI Engineer Associate (AI-102)<\/p><\/li><li><p>GitHub Foundations Certification<\/p><\/li><li><p>GitHub Administration Certification<\/p><\/li><li><p>GitHub Actions Certification<\/p><\/li><li><p>GitHub Advanced Security Certification<\/p><\/li><\/ul><p><\/p><p>\u00a0\u00a0#LI-Remote #Germany<\/p>\",\"ats_external_id\":\"R1717776\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-18T02:05:12.992+08:00\",\"created_at\":\"2026-03-27T22:07:52.805+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjI3MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Infrastructure-Automation-Engineer--PowerShell--DSC---DevOps-_R1717776\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"organization_reference_id\":\"YDE19\"},\"location\":{\"city\":\"Berlin\",\"state\":\"Berlin\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"10553\",\"primary_location\":{\"id\":\"DE-WAH-GERMA-00\",\"wid\":\"2c75cf98dea0104a40d77db802160000\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jennifer.martin1@concentrix.com\"},\"first_name\":\"Martin, Jennifer Marie\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102235071\",\"wid\":\"66eb1bb5f1ec1015227a851cca890000\",\"descriptor\":\"Jennifer Martin (102235071)\"},{\"id\":\"103452836\",\"wid\":\"85eecd5ab265103ba88bbb30968d0000\",\"descriptor\":\"Kevin Miranda Orellana (103452836)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369055\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Infrastructure-Automation-Engineer--PowerShell--DSC---DevOps-_R1717776\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Infrastructure-Automation-Engineer--PowerShell--DSC---DevOps-_R1717776\/apply\",\"job_requisition_id\":\"R1717776\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 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Work-at-Home\",\"city\":\"GBR\",\"state\":\"London\",\"postal_code\":\"BF1 2AT\",\"region\":null,\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><span>We are looking for a qualified and experienced Dynamics 365 Customer Engagement (D365 CE) and Power Platform Solution Architect<span>\u00a0<\/span><b>with strong technical skills<\/b>. The ideal candidate will possess expertise in evaluating and implementing performance and stability enhancements within D365 CE, along with comprehensive knowledge of customer-driven configuration and customization to align system functionality with client business objectives.<\/span><\/p><p><\/p><p>Overview<\/p><ul><li>Language: fluent English<\/li><li>Travel: less than 10% is expected<\/li><li>Years of Experience: 10&#43;<\/li><\/ul><p><\/p><p>Mandatory Experience Profile<\/p><ul><li>The candidate requires fluent English language skills to engage in business and technical conversations and workshops with customers.<\/li><li><span>Has exceptional organisational skills and the ability to transition seamlessly between diverse tasks and stakeholders as priorities change.<\/span><\/li><li>10&#43; years of experience in cloud technologies, information technology (IT) consulting\/support, systems administration, system architecture, OR equivalent experience.<\/li><li>Expert knowledge in 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This role sits at the intersection of Sales, Account Management, Delivery and Marketing. You will identify the right stories, secure the right approvals and ensure we show up with credible, referenceable proof.\\nYou bring positive, client-friendly energy. You are confident, professional and easy to work with. You know how to build trust quickly and navigate approvals without friction.\\nThis is not an entry-level advocacy role. We need someone who has built case study pipelines, managed references and worked confidently with enterprise clients before.\\nThe mandate is clear: Surface the right wins. Build advocacy. Strengthen credibility in the market.\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><\/p><p>Our growth depends on the strength of our client relationships and the stories we tell about the work we deliver.<br \/>We are looking for an experienced Customer Marketing Manager who knows how to turn client success into market credibility. This role sits at the intersection of Sales, Account Management, Delivery and Marketing. You will identify the right stories, secure the right approvals and ensure we show up with credible, referenceable proof.<br \/>You bring positive, client-friendly energy. You are confident, professional and easy to work with. You know how to build trust quickly and navigate approvals without friction.<\/p><p><\/p><p>This is not an entry-level advocacy role. We need someone who has built case study pipelines, managed references and worked confidently with enterprise clients before.<br \/>The mandate is clear: Surface the right wins. Build advocacy. Strengthen credibility in the market.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p><b>Identify and Activate New Logo and Project Wins<\/b><\/p><p>\u2022 Partner with Sellers and Account Managers to identify new logo wins and significant project milestones.<br \/>\u2022 Assess opportunities for website announcements, news releases and coordinated communications.<br \/>\u2022 Work with PR and Communications teams to amplify client stories appropriately.<br \/>\u2022 Engage clients professionally and positively to secure approvals and participation.<\/p><p><b>Build High-Impact Case Studies and Client Stories<\/b><\/p><p>\u2022 Proactively identify strong case study and reference opportunities across services and product engagements.<br \/>\u2022 Develop written, video and presentation-ready client stories.<br \/>\u2022 Ensure stories are commercially relevant and aligned to priority industries and propositions.<br \/>\u2022 Maintain a structured pipeline of publishable and referenceable content.<\/p><p><b>Develop and Manage Customer Advocacy Programmes<\/b><\/p><p>\u2022 Build and scale a structured client reference programme that supports Sales and Marketing.<br \/>\u2022 Recruit and nurture client advocates for speaking engagements, events and PR opportunities.<br \/>\u2022 Develop Customer Advisory Boards or similar engagement forums where appropriate.<br \/>\u2022 Track reference usage and ensure a positive, professional client experience throughout.<\/p><p><b>Work Cross-Functionally with Commercial Teams<\/b><\/p><p>\u2022 Build strong relationships with Sellers, Account Managers and Delivery teams.<br \/>\u2022 Educate internal teams on how and when to surface client stories.<br \/>\u2022 Balance commercial ambition with client relationship sensitivity.<\/p><p><b>Support Awards and Industry Recognition<\/b><\/p><p>\u2022 Identify opportunities for joint client awards and industry recognition programmes.<br \/>\u2022 Partner with PR and Marketing to manage submissions.<br \/>\u2022 Ensure client success is visible in the right forums.<\/p><div><\/div><p><b>Objectives &amp; Measures of Success<\/b><\/p><p>\u2022 Increased volume and quality of referenceable client stories.<br \/>\u2022 Growth in published case studies aligned to strategic industries and growth areas.<br \/>\u2022 Increased availability and responsiveness of client references for Sales.<br \/>\u2022 Successful coordination of client announcements and milestone communications.<br \/>\u2022 Strong internal feedback from Sellers and Account Managers.<br \/>\u2022 Positive feedback from clients participating in advocacy programmes.<\/p><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Concentrix is a great match if you have:<\/p><p><\/p><p><b>Essential<\/b><\/p><p>\u2022 Fluent English speaker<\/p><p>Proven experience in a B2B Customer Marketing, Advocacy or Reference Management role.<br \/>\u2022 Experience working in enterprise services, SaaS or technology environments.<br \/>\u2022 Demonstrable track record building and managing client case study and reference programmes.<br \/>\u2022 Experience working directly with Sales and Account Management teams.<br \/>\u2022 Strong stakeholder management skills, including navigating client approvals and sensitivities.<br \/>\u2022 Excellent written communication skills with strong commercial judgement.<br \/>\u2022 Professional presence and confident client-facing communication style.<\/p><p><b>Highly Desirable<\/b><\/p><p>\u2022 Experience in both services and product-led environments.<br \/>\u2022 Exposure to enterprise PR and communications processes.<br \/>\u2022 Experience establishing or managing Customer Advisory Boards.<br \/>\u2022 Familiarity with CRM systems and reference tracking tools.<\/p><div><\/div><p><b>Core Competencies &amp; Leadership Capabilities<\/b><\/p><p>\u2022 Positive, client-friendly energy.<br \/>\u2022 Commercially aware and relationship-focused.<br \/>\u2022 Confident engaging senior client stakeholders.<br \/>\u2022 Highly organised and process-oriented.<br \/>\u2022 Proactive and opportunity-driven.<br \/>\u2022 Trusted partner to Sales and Account teams.<\/p><p><\/p><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p>\",\"ats_external_id\":\"R1716470\",\"location\":\"GBR, London\",\"job_type\":\"full_time\",\"salary\":\"45000\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-04-29T02:04:46.474+08:00\",\"created_at\":\"2026-03-27T08:58:53.158+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjE5MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Customer-Marketing-Manager_R1716470-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"External Marketing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"organization_reference_id\":\"WUK14\"},\"location\":{\"city\":\"GBR\",\"state\":\"London\",\"country\":{\"wid\":\"29247e57dbaf46fb855b224e03170bc7\",\"iso2\":\"GB\",\"iso3\":\"GBR\",\"descriptor\":\"United Kingdom\",\"iso_numeric\":\"826\"},\"postal_code\":\"BF1 2AT\",\"primary_location\":{\"id\":\"GB-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e43b221a95c361\",\"descriptor\":\"GBR Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.lauda@concentrix.com\"},\"first_name\":\"Lauda Gonzalez, Maria Agustina\"},\"categories\":[{\"descriptor\":\"CF External Marketing\"}],\"recruiters\":[{\"id\":\"102542289\",\"wid\":\"da7d7d2449a21010332fe19310150001\",\"descriptor\":\"Maria Agustina Lauda Gonzalez (102542289)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0408\",\"descriptor\":\"Professional II, External Marketing\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370369\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Customer-Marketing-Manager_R1716470-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Customer-Marketing-Manager_R1716470-1\/apply\",\"job_requisition_id\":\"R1716470\"}],\"organizations\":[{\"wid\":\"f9af6d726098019bab7d69163c069fbc\",\"descriptor\":\"(CORP) Corporate Marketing\",\"reference_id\":\"CORPORATEMKTNG\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"custom_reference_id\":null,\"company_reference_id\":\"WUK14\"},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"sarah.cassidy@concentrix.com\"},\"first_name\":\"Sarah Cassidy (791835)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1716470\",\"wid\":\"070d817d0052101f5a10a46a37d10000\",\"descriptor\":\"Customer Marketing Manager\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8B\",\"wid\":\"0227dc387a0901afed42c8f6e0656d35\",\"descriptor\":\"Grade 8B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1103\",\"campaign_id\":\"16178\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1716997\",\"campaign_type\":\"job_application\",\"job_title\":\"Exchange Customer Engineer (Bilingual)\",\"street\":\"ESP Work-at-Home\",\"address\":\"ESP Work-at-Home\",\"city\":\"ESP\",\"state\":\"A Coruna\",\"postal_code\":\".\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Role Overview<\/b><\/p><p><\/p><p>We are seeking a highly skilled and experienced <b>Customer Engineer specializing in Microsoft 365, Exchange Server, and Exchange Online.<\/b> The ideal candidate will help customers optimize and modernize their email and collaboration environments, ensuring high performance, security, and reliability across both on-premises and cloud platforms. This role is customer-facing and requires excellent communication skills, both verbal and written, to interact with technical, non-technical, and leadership stakeholders.<\/p><p><\/p><p>As a Customer Engineer, you will act as a trusted technical advisor, supporting enterprise customers in the design, deployment, migration, and optimization of Exchange Server and Exchange Online environments, as well as broader Microsoft 365 administration and governance.<\/p><p><\/p><p><i><b>Note: This position requires fluency in English.<\/b><\/i><\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><ul><li><p>Lead and deliver customer engagements focused on:<\/p><ul><li><p>Exchange Server (on-premises and hybrid)<\/p><\/li><li><p>Exchange Online<\/p><\/li><li><p>Microsoft 365 administration and governance<\/p><\/li><\/ul><\/li><li><p>Design and implement scalable and secure email architectures across hybrid and cloud environments<\/p><\/li><li><p>Plan and execute migrations from legacy email systems to 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Adoption Framework<\/p><\/li><li><p>Well-Architected Framework<\/p><\/li><\/ul><\/li><li><p>Relevant Microsoft certifications in Exchange, Microsoft 365, or related areas.<\/p><\/li><\/ul><p><\/p><p>#WAH #WFH #LI-Remote<\/p>\",\"ats_external_id\":\"R1716997\",\"location\":\"ESP, A Coruna\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-23T02:04:12.358+08:00\",\"created_at\":\"2026-03-27T08:58:37.277+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjE3OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/CSA-GD-Exchange-Customer-Engineer-Job-Description_R1716997\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global 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Coruna\",\"postal_code\":\".\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>As a Customer Engineer, you will collaborate directly with customer teams to provide expert advisory services across a range of technologies. By leveraging structured intellectual property (MIP) engagements, you will establish trusted advisor relationships and guide customers towards achieving a healthy and secure state.\u00a0<\/p><p><\/p><p><b>Skills Required:<\/b><\/p><p><\/p><p>Azure Local Deployment and configuration:<\/p><ul><li><p>Software Defined Networking Deployments and Configuration\u00a0<\/p><\/li><li><p>Network ATC\u00a0<\/p><\/li><li><p>Storage Spaces Direct Deployments and Configuration\u00a0<\/p><\/li><li><p>Storage Provisioning<\/p><\/li><li><p>Azure ARC for Servers\u00a0<\/p><\/li><li><p>Azure Virtual Desktop\u00a0<\/p><\/li><li><p>Virtual Machines\u00a0<\/p><\/li><li><p>Azure Update Manager\u00a0<\/p><\/li><li><p>Azure Monitor\u00a0<\/p><\/li><\/ul><p><\/p><p>Windows Server (Windows Server 2012 R2-2025 &#61; advanced level):<\/p><ul><li><p>Virtualization (Azure Stack HCI\/Local, Hyper-V, VMware)\u00a0<\/p><\/li><li><p>System Center Virtual Machine Manager - SCVMM<\/p><\/li><\/ul><p><\/p><p>Azure Hybrid Services:<\/p><ul><li><p>Azure Backup and Site Recovery\u00a0<\/p><\/li><li><p>Azure Migrate<\/p><\/li><li><p>Azure ARC<\/p><\/li><li><p>Azure Monitor<\/p><\/li><li><p>Azure Virtual Machine - VM<\/p><\/li><li><p>Azure Virtual Desktop - AVD<\/p><\/li><li><p>Backup and migration tools (SCDPM, Veeam, Commvault, Carbonite, \u2026)<\/p><\/li><li><p>General Azure IaaS platform (networking, storage, etc.)\u00a0<\/p><\/li><\/ul><p><\/p><p><b>Optional Skills:\u00a0<\/b><\/p><ul><li><p>Entra ID (RBAC, AuthN\/AuthZ, Hybrid identity, Entra ID Domain Services)<\/p><\/li><li><p>Azure Kubernetes Services \u2013 AKS<\/p><\/li><li><p>Azure PaaS Services (Function App, APIM, Automation)<\/p><\/li><li><p>Infrastructure as code (Bicep\/ARM or Terraform)<\/p><\/li><li><p>Azure Network security (NSG, BGP routing, ExpressRoute and Gateway)<\/p><\/li><\/ul><p><\/p><p><b>Relevant Certifications:<\/b><\/p><ul><li><p>Microsoft Certified Systems Engineer (MCSE) or equivalent\u00a0<\/p><\/li><li><p>Microsoft Certified Trainer \u2013 MCT or equivalent\u00a0<\/p><\/li><li><p>Microsoft Certified Windows Server Hybrid Administrator Associate AZ800\/AZ801<\/p><\/li><li><p>Microsoft Certified Azure Solutions Architect Expert \u2013 AZ305<\/p><\/li><li><p>Microsoft Certified Azure Administrator \u2013 AZ104<\/p><\/li><li><p>Microsoft Certified: Azure Virtual Desktop Specialty \u2013 AZ140<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1716085\",\"location\":\"ESP, A Coruna\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-10T00:17:11.122+08:00\",\"created_at\":\"2026-03-27T08:58:37.064+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjE3Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Azure-Local-Customer-Engineer_R1716085\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315ebe8c0e6e7e0c\",\"descriptor\":\"Concentrix CVG Servicios Inform\u00e1ticos, SL\",\"reference_id\":\"YES01\",\"organization_reference_id\":\"YES01\"},\"location\":{\"city\":\"ESP\",\"state\":\"A Coruna\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"ES-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e437fea91dc35c\",\"descriptor\":\"ESP Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jennifer.martin1@concentrix.com\"},\"first_name\":\"Martin, Jennifer Marie\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"103277089\",\"wid\":\"279f2afc61bd10061f5ffb8215d60000\",\"descriptor\":\"Anju Yadav (103277089)\"},{\"id\":\"102235071\",\"wid\":\"66eb1bb5f1ec1015227a851cca890000\",\"descriptor\":\"Jennifer Martin (102235071)\"},{\"id\":\"103177682\",\"wid\":\"8bfd6f5bc47510265dce205903d30000\",\"descriptor\":\"Ritik Sehgal (103177682)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367189\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Azure-Local-Customer-Engineer_R1716085\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Azure-Local-Customer-Engineer_R1716085\/apply\",\"job_requisition_id\":\"R1716085\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315ebe8c0e6e7e0c\",\"descriptor\":\"Concentrix CVG Servicios Inform\u00e1ticos, SL\",\"reference_id\":\"YES01\",\"custom_reference_id\":null,\"company_reference_id\":\"YES01\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"bryan.vandenhurk@concentrix.com\"},\"first_name\":\"Bryan van den Hurk Men\u00e9ndez (102538465)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1716085\",\"wid\":\"8df85f95811d101ec5391ec12e840000\",\"descriptor\":\"Azure Local Customer Engineer\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1105\",\"campaign_id\":\"16176\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1716186\",\"campaign_type\":\"job_application\",\"job_title\":\"Azure IaaS Customer Engineer\",\"street\":\"ESP Work-at-Home\",\"address\":\"ESP Work-at-Home\",\"city\":\"ESP\",\"state\":\"A Coruna\",\"postal_code\":\".\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Azure IaaS Customer Engineer will advise on architecture, consulting, and support to help customers drive solutions and resolutions.<\/p><p><\/p><p><b>Technical skills required:<\/b><\/p><p><\/p><p>Broad knowledge of Azure infrastructure with deep understanding of the following:<\/p><ul><li><p>Azure virtual machines<\/p><\/li><li><p>Azure Arc<\/p><\/li><li><p>Azure Backup<\/p><\/li><li><p>Azure Site Recovery<\/p><\/li><li><p>Azure Networking<\/p><\/li><li><p>Azure Storage<\/p><\/li><li><p>Azure Monitor<\/p><\/li><li><p>Azure Insights<\/p><\/li><li><p>Azure Policy<\/p><\/li><li><p>Well architected framework (and implementation of concepts)<\/p><\/li><li><p>Cloud adoption framework (and implementation of concepts)<\/p><\/li><li><p>Well rounded skills in other general areas of Azure infrastructure (IaaS, PaaS, SaaS, etc)<\/p><\/li><\/ul><p><\/p><p><b>Nice to have:<\/b><\/p><ul><li><p>Understanding of competitor clouds and how they compare to Azure<\/p><\/li><li><p>Technical experience with hybrid infrastructures, architecture designs, and technology management.<\/p><\/li><li><p>8&#43; years experience with customer facing roles in systems architecture, administration, operations, software support, IT consulting, on-premises and cloud support or consulting for enterprise and\/or government customer base, and advanced troubleshooting<\/p><\/li><li><p>Understanding of Microsoft\u2019s Modern IT Architecture and Strategy<\/p><\/li><li><p>Proven track record in successfully planning, deploying, operating, and optimizing\u00a0 cloud environments<\/p><\/li><li><p>Azure certifications (Azure Solutions Architect Expert; Azure Security Engineer Associate; Azure Administrator Associate)<\/p><\/li><li><p>Candidates must be able to work independently.<\/p><\/li><li><p>Characteristics of importance include but are not limited to customer service, problem solving, communication skills, and the ability to read\/interpret the needs\/wants of customer executives and leaders.<\/p><\/li><li><p>Advanced Microsoft certifications are preferred.<\/p><\/li><li><p>BA\/BS (or higher) in Information Technology or equivalent experience<\/p><\/li><li><p>Expert level of Microsoft enterprise software product offerings<\/p><\/li><li><p>Excellent demonstrated customer service skills<\/p><\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1716186\",\"location\":\"ESP, A Coruna\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-29T14:03:54.528+08:00\",\"created_at\":\"2026-03-27T08:58:36.767+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjE3Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Azure-IaaS-Customer-Engineer_R1716186\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315ebe8c0e6e7e0c\",\"descriptor\":\"Concentrix CVG Servicios Inform\u00e1ticos, SL\",\"reference_id\":\"YES01\",\"organization_reference_id\":\"YES01\"},\"location\":{\"city\":\"ESP\",\"state\":\"A Coruna\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"ES-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e437fea91dc35c\",\"descriptor\":\"ESP Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"aravind.chandrasekar@concentrix.com\"},\"first_name\":\"Chandrasekar, Aravind\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"103277089\",\"wid\":\"279f2afc61bd10061f5ffb8215d60000\",\"descriptor\":\"Anju Yadav (103277089)\"},{\"id\":\"102235071\",\"wid\":\"66eb1bb5f1ec1015227a851cca890000\",\"descriptor\":\"Jennifer Martin (102235071)\"},{\"id\":\"101828983\",\"wid\":\"3ea0636ec5ba014920c54030fa19d002\",\"descriptor\":\"Aravind Chandrasekar (101828983)\"},{\"id\":\"103177682\",\"wid\":\"8bfd6f5bc47510265dce205903d30000\",\"descriptor\":\"Ritik Sehgal (103177682)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367283\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Azure-IaaS-Customer-Engineer_R1716186\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Azure-IaaS-Customer-Engineer_R1716186\/apply\",\"job_requisition_id\":\"R1716186\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315ebe8c0e6e7e0c\",\"descriptor\":\"Concentrix CVG Servicios Inform\u00e1ticos, SL\",\"reference_id\":\"YES01\",\"custom_reference_id\":null,\"company_reference_id\":\"YES01\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"bryan.vandenhurk@concentrix.com\"},\"first_name\":\"Bryan van den Hurk Men\u00e9ndez (102538465)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1716186\",\"wid\":\"75d6cbbe39ac101ec54cbd11ce210000\",\"descriptor\":\"Azure IaaS Customer Engineer\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1106\",\"campaign_id\":\"16093\",\"campaign_title\":\"Quality Assurance Engineer II (TCF) R1714192\",\"campaign_type\":\"job_application\",\"job_title\":\"Quality Assurance Engineer\",\"street\":\"PHL Quezon City - EXXA Tower, 7th floor\",\"address\":\"PHL Quezon City - EXXA Tower, 7th floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Quality Assurance Engineer is responsible for ensuring the quality, stability, and performance of platform implementations across the software development lifecycle. This role provides hands-on and technical leadership\u2014owning test strategy for assigned projects, partnering closely with Engineering and Delivery teams, and driving continuous improvement to deliver high-quality solutions across Zendesk and other business-critical platforms.\",\"long_description\":\"<p>Key Responsibilities<br \/>Quality Ownership &amp; Strategy<br \/>\u2022<br \/>Own end-to-end quality for assigned projects across Zendesk and other platforms.<br \/>\u2022<br \/>Define and execute QA strategies aligned with business and technical requirements.<br \/>\u2022<br \/>Contribute to quality standards, best practices, and release readiness criteria across multiple platforms.<br \/>Test Planning &amp; Design<br \/>\u2022<br \/>Create test plans covering functional, regression, integration, performance, and UAT testing.<br \/>\u2022<br \/>Design and maintain test scenarios, test cases, and test data for platform-specific features, including Zendesk workflows, automations, triggers, views, SLAs, integrations, and comparable functionality in other platforms.<br \/>\u2022<br \/>Assess testing scope, risks, and priorities for complex multi-platform implementations and provide effort estimates.<br \/>Test Execution &amp; Defect Management<br \/>\u2022<br \/>Execute and oversee testing activities, focusing on complex or high-risk functionality across platforms.<br \/>\u2022<br \/>Identify, document, and track defects, ensuring timely resolution and clear communication.<br \/>\u2022<br \/>Perform root cause analysis and collaborate with developers to validate fixes and prevent regressions.<br \/>Tooling &amp; (Preferred) Test Automation<br \/>\u2022<br \/>Maintain strong testing practices and recommend tools and processes that improve coverage and efficiency.<br \/>\u2022<br \/>Preferred: Design, develop, and maintain automated tests for UI, API, and integration testing across Zendesk and other platforms.<br \/>\u2022<br \/>Preferred: Contribute to automation strategy, improve automation coverage, and support integration with CI\/CD pipelines.<br \/>\u2022<br \/>Evaluate and recommend testing tools and frameworks suitable for platforms.<br \/>Process Improvement &amp; Best Practices<br \/>\u2022<br \/>Identify opportunities to improve testing efficiency, effectiveness, and consistency across platforms.<br \/>\u2022<br \/>Maintain QA documentation, including test strategies, checklists, test matrices, and platform-specific testing guidelines.<br \/>\u2022<br \/>Stay current with platform updates, releases, and QA best practices; act as a quality advocate within delivery teams.<br \/>Collaboration &amp; Mentorship<br \/>\u2022<br \/>Collaborate with Project Managers, Functional Consultants, Developers, Business Analysts, and UI\/ UX across multiple initiatives.<br \/>\u2022<br \/>Provide guidance and informal mentorship to junior QA engineers.<br \/>Stakeholder Communication &amp; Reporting<br \/>\u2022<br \/>Communicate testing progress, risks, and quality metrics to stakeholders.<br \/>\u2022<br \/>Prepare test reports and contribute to release readiness and go\/no-go decisions.<br \/>Key Performance:<br \/>1. Testing Experience: Knowledge of functional, regression, integration, and UAT testing. 2. Automation Skills: Experience with test automation tools (e.g., Selenium, JUnit). 3. Ownership: Ability to lead QA efforts and manage defects. 4. Teamwork &amp; Mentorship: Works well with teams and helps guide junior QA engineers. 5. Clear Communication: Can report testing progress and issues to stakeholders.<\/p>\",\"ats_external_id\":\"R1714192\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-04-10T00:16:37.067+08:00\",\"created_at\":\"2026-03-27T08:57:41.242+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjA5Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower-7th-floor\/Quality-Assurance-Engineer_R1714192\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality Engineering\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-EXXAT-04\",\"wid\":\"740544c0a47f016450399d901f119668\",\"descriptor\":\"PHL Quezon City - EXXA Tower, 7th floor\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"chayannmarie.consemino@concentrix.com\"},\"first_name\":\"Consemino, Chayann Marie\"},\"categories\":[{\"descriptor\":\"CF Quality Engineering\"}],\"recruiters\":[{\"id\":\"101455962\",\"wid\":\"53452289b04801f89dac8debf232d544\",\"descriptor\":\"Chayann Marie Consemino (101455962)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0446\",\"descriptor\":\"Quality Assurance Engineer II (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366592\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower-7th-floor\/Quality-Assurance-Engineer_R1714192\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower-7th-floor\/Quality-Assurance-Engineer_R1714192\/apply\",\"job_requisition_id\":\"R1714192\"}],\"organizations\":[{\"wid\":\"f9af6d726098015cae566b203c0690c2\",\"descriptor\":\"COGS (SITE) Ops Support Billable Direct\",\"reference_id\":\"OPSSPPTBILL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"f1ebc11259b3101b0117ba6684e70000\",\"descriptor\":\"W0ZWTF BlinkCX\",\"reference_id\":\"W0ZWTF\",\"custom_reference_id\":\"W0ZWTF\",\"company_reference_id\":null},{\"wid\":\"4eedbb4d1fc3101a86307bbbf2940000\",\"descriptor\":\"24110 - CONCENTRIX - 980005845\",\"reference_id\":\"980005845\",\"custom_reference_id\":\"980005845\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"johnpaul.rallos1@concentrix.com\"},\"first_name\":\"John Rallos (103144987)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1714192\",\"wid\":\"5ce0d1f86d6d101dc28941ffdfd30000\",\"descriptor\":\"Quality Assurance Engineer\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1107\",\"campaign_id\":\"16019\",\"campaign_title\":\"Team Leader, Operations R1716405\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader, Operations\",\"street\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"address\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"postal_code\":\"5000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. 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Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. 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Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1716405\",\"location\":\"Iloilo City, Iloilo\",\"job_type\":\"full_time\",\"salary\":\"468000\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-04-13T14:09:36.592+08:00\",\"created_at\":\"2026-03-27T08:57:07.281+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjAxOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Team-Leader--Operations_R1716405\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"5000\",\"primary_location\":{\"id\":\"PH-ILO-MEGAW-01\",\"wid\":\"c46b7926c1150139add0aa33660e9e55\",\"descriptor\":\"PHL Iloilo City - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\",\"long_description\":\"<p>The <b>Azure Monitor Customer Engineer<\/b> will work directly with customers, as a consultant and technical advisor to:<\/p><ul><li>Design, Deploy, Review and Assess the health of the infrastructure<\/li><li>Upgrade and maintain deployments<\/li><li>Troubleshoot issues with infrastructure and agents<\/li><li>Tune and optimize for performance<\/li><li>Assist with reporting and visualizations<\/li><li>Implement new management packs<\/li><li>Assist in the development of custom management packs<\/li><li>Provide training in all areas of Azure Monitor to ensure customer goals are met<\/li><\/ul><p><\/p><p><\/p><p><b>Ideal candidate experience:<\/b><\/p><p>- 15&#43; years working as a depth expert and technology owner or consultant<\/p><p>- Ability to present to multiple levels of customer leadership.<\/p><p>- Ability to act as a consultant and architect for multiple customers.<\/p><p>- Broad knowledge across multiple monitoring scenarios<\/p><ul><li>Windows and Linux Operating Systems<\/li><li><b>Azure Monitor<\/b><\/li><li>KQL Kusto Query language advanced level<\/li><li>URL, Network monitoring<\/li><li>Connecting to ITSM systems<\/li><li>Dashboards, Reporting, and Visualizations<\/li><li>PowerShell scripting<\/li><li>Deep level knowledge in at least 3 of the above categorie<\/li><\/ul><p><b>- Advanced level of English and Dutch<\/b><\/p><p><\/p><p><b>Technical Skills Requirements:\u00a0 <\/b><\/p><p><b>Azure Monitor:<\/b><\/p><p>Broad knowledge of ALL the below areas, with deep understanding of (at least) 4 of the following:<\/p><p><b>Deep understanding of Azure Monitor architecture (metrics vs logs, data flow, ingestion, retention)<\/b><\/p><p><b>Strong knowledge of:<\/b><\/p><ul><li><b>Log Analytics workspaces<\/b><\/li><li><b>Azure Monitor Metrics<\/b><\/li><li><b>Diagnostic settings<\/b><\/li><li><b>Resource\u2011level vs platform\u2011level telemetry<\/b><\/li><\/ul><p><b>Ability to explain when to use Azure Monitor vs Azure Data Explorer \/ Grafana \/ third\u2011party tools.<\/b><\/p><p><b>Additionally, be able to ;<\/b><\/p><ul><li><b>Write complex KQL queries across multiple tables<\/b><\/li><li><b>Use:<\/b><ul><li><b>parse, extend, mv-expand<\/b><\/li><li><b>joins, time series, summarize patterns<\/b><\/li><li><b>performance\u2011optimized queries<\/b><\/li><\/ul><\/li><li><b>Build:<\/b><ul><li><b>reusable queries<\/b><\/li><li><b>functions<\/b><\/li><li><b>summary rules for cost &amp; performance optimization<\/b><\/li><\/ul><\/li><li><b>Debug slow or expensive queries<\/b><\/li><\/ul><p><\/p><p><b>Tools<\/b><\/p><ul><li>Visual Studio, Silect, MPViewer, Alert Update Connector, PowerShell<\/li><\/ul><p><b>Linux OS and Linux Monitoring<\/b><\/p><p><b>Report Development<\/b><\/p><p><b>Network Monitoring<\/b><\/p><p><b>URL Monitoring<\/b><\/p><p><b>Related Skills:<\/b><\/p><ul><li>System Center Orchestrator<\/li><li>System Center Data Protection Manager<\/li><li>System Center Virtual Machine Manager<\/li><li>System Center Service Manager<\/li><\/ul>\",\"ats_external_id\":\"R1717134\",\"location\":\"NLD, Drenthe\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-07T20:05:42.460+08:00\",\"created_at\":\"2026-03-27T08:56:36.201+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTk1MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/Customer-Engineer---Infrastructure---Azure-Monitor_R1717134-2\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"6f3a336a2e661008a6ebeeefa7db0000\",\"descriptor\":\"Concentrix Netherlands Customer Contact Performance Group B.V.\",\"reference_id\":\"WNL11\",\"organization_reference_id\":\"WNL11\"},\"location\":{\"city\":\"NLD\",\"state\":\"Drenthe\",\"country\":{\"wid\":\"9696868b09c64d52a62ee13b052383cc\",\"iso2\":\"NL\",\"iso3\":\"NLD\",\"descriptor\":\"Netherlands\",\"iso_numeric\":\"528\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"NL-MIS-MISCE-Y0\",\"wid\":\"b67da9176e3d1062f9e4318e7e9fc352\",\"descriptor\":\"NLD Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"oanaandreea.pagu@concentrix.com\"},\"first_name\":\"Pagu Balaita, Oana Andreea\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102151144\",\"wid\":\"2fb2e09135fe1005567a3f1a59d00000\",\"descriptor\":\"Oana Pagu (102151144)\"},{\"id\":\"103177682\",\"wid\":\"8bfd6f5bc47510265dce205903d30000\",\"descriptor\":\"Ritik Sehgal (103177682)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371598\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/Customer-Engineer---Infrastructure---Azure-Monitor_R1717134-2\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/Customer-Engineer---Infrastructure---Azure-Monitor_R1717134-2\/apply\",\"job_requisition_id\":\"R1717134\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 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(102538465)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1717134\",\"wid\":\"8df85f95811d101f228bb6c3b9ea0000\",\"descriptor\":\"Customer Engineer \u2013 Infrastructure \u2013 Azure Monitor\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1110\",\"campaign_id\":\"15949\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1717128\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Engineer \u2013 Infrastructure \u2013 Azure Monitor\",\"street\":\"NLD Work-at-Home\",\"address\":\"NLD Work-at-Home\",\"city\":\"NLD\",\"state\":\"Drenthe\",\"postal_code\":\".\",\"region\":null,\"country\":\"Netherlands\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>\u00a0<\/b><\/p><p>The <b>Azure Monitor <\/b>Customer Engineer will work directly with customers, as a consultant and technical advisor to:<\/p><ul><li>Design, Deploy, Review and Assess the health of the infrastructure<\/li><li>Upgrade and maintain deployments<\/li><li>Troubleshoot issues with infrastructure and agents<\/li><li>Tune and optimize for performance<\/li><li>Assist with reporting and visualizations<\/li><li>Implement new management packs<\/li><li>Assist in the development of custom management packs<\/li><li>Provide training in all areas of Azure Monitor to ensure customer goals are met<\/li><\/ul><p><\/p><p><\/p><p><b>Ideal candidate experience:<\/b><\/p><p>- 15&#43; years working as a depth expert and technology owner or consultant<\/p><p>- Ability to present to multiple levels of customer leadership.<\/p><p>- Ability to act as a consultant and architect for multiple customers.<\/p><p>- Broad knowledge across multiple monitoring scenarios:<\/p><ul><li>Windows and Linux Operating Systems<\/li><li>Azure Monitor<\/li><li>KQL Kusto Query language advanced level<\/li><li>URL, Network monitoring<\/li><li>Connecting to ITSM systems<\/li><li>Dashboards, Reporting, and Visualizations<\/li><li>PowerShell scripting<\/li><\/ul><p>- Deep level knowledge in at least 3 of the above categories<\/p><p>- Advanced level of Dutch and English<\/p><p><\/p><p><b>Technical Skills Requirements:\u00a0 Azure Monitor:<\/b><\/p><p>Broad knowledge of ALL the below areas, with deep understanding of (at least) 4 of the following:<\/p><p><b>Deep understanding of Azure Monitor architecture (metrics vs logs, data flow, ingestion, retention)<\/b><\/p><p><b>Strong knowledge of:<\/b><\/p><ul><li><b>Log Analytics workspaces<\/b><\/li><li><b>Azure Monitor Metrics<\/b><\/li><li><b>Diagnostic settings<\/b><\/li><li><b>Resource\u2011level vs platform\u2011level telemetry<\/b><\/li><\/ul><p><b>Ability to explain when to use Azure Monitor vs Azure Data Explorer \/ Grafana \/ third\u2011party tools.<\/b><\/p><p><b>Additionally, be able to:<\/b><\/p><ul><li><b>Write complex KQL queries across multiple tables<\/b><\/li><li><b>Use:<\/b><ul><li><b>parse, extend, mv-expand<\/b><\/li><li><b>joins, time series, summarize patterns<\/b><\/li><li><b>performance\u2011optimized queries<\/b><\/li><\/ul><\/li><li><b>Build:<\/b><ul><li><b>reusable queries<\/b><\/li><li><b>functions<\/b><\/li><li><b>summary rules for cost &amp; performance optimization<\/b><\/li><\/ul><\/li><li><b>Debug slow or expensive queries<\/b><\/li><\/ul><p><b>\u00a0<\/b><\/p><p><b>Tools<\/b><\/p><ul><li>Visual Studio, Silect, MPViewer, Alert Update Connector, PowerShell<\/li><\/ul><p><b>Linux OS and Linux Monitoring<\/b><\/p><p><b>Report Development<\/b><\/p><p><b>Network Monitoring<\/b><\/p><p><b>URL Monitoring<\/b><\/p><p><b>Related Skills:<\/b><\/p><ul><li>System Center Orchestrator<\/li><li>System Center Data Protection Manager<\/li><li>System Center Virtual Machine Manager<\/li><li>System Center Service Manager<\/li><\/ul>\",\"ats_external_id\":\"R1717128\",\"location\":\"NLD, Drenthe\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-07T20:05:42.393+08:00\",\"created_at\":\"2026-03-27T08:56:35.964+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTk0OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/Customer-Engineer---Infrastructure---Azure-Monitor_R1717128-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"6f3a336a2e661008a6ebeeefa7db0000\",\"descriptor\":\"Concentrix Netherlands Customer Contact Performance Group B.V.\",\"reference_id\":\"WNL11\",\"organization_reference_id\":\"WNL11\"},\"location\":{\"city\":\"NLD\",\"state\":\"Drenthe\",\"country\":{\"wid\":\"9696868b09c64d52a62ee13b052383cc\",\"iso2\":\"NL\",\"iso3\":\"NLD\",\"descriptor\":\"Netherlands\",\"iso_numeric\":\"528\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"NL-MIS-MISCE-Y0\",\"wid\":\"b67da9176e3d1062f9e4318e7e9fc352\",\"descriptor\":\"NLD Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"oanaandreea.pagu@concentrix.com\"},\"first_name\":\"Pagu Balaita, Oana Andreea\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102151144\",\"wid\":\"2fb2e09135fe1005567a3f1a59d00000\",\"descriptor\":\"Oana Pagu (102151144)\"},{\"id\":\"103177682\",\"wid\":\"8bfd6f5bc47510265dce205903d30000\",\"descriptor\":\"Ritik Sehgal (103177682)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371588\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/Customer-Engineer---Infrastructure---Azure-Monitor_R1717128-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/Customer-Engineer---Infrastructure---Azure-Monitor_R1717128-1\/apply\",\"job_requisition_id\":\"R1717128\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 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(102538465)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1717128\",\"wid\":\"6050ec8cad54101f22da62a1cd3c0000\",\"descriptor\":\"Customer Engineer \u2013 Infrastructure \u2013 Azure Monitor\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1111\",\"campaign_id\":\"15927\",\"campaign_title\":\"Team Leader, Operations R1711727\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Lead, Operations (Premier)\",\"street\":\"MYS Kuala Lumpur Nu Tower 2\",\"address\":\"MYS Kuala Lumpur Nu Tower 2\",\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"postal_code\":\"50470\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1711727\",\"location\":\"Kuala Lumpur Sentral, Wilayah Persekutuan Kuala Lumpur\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-04-24T18:05:03.772+08:00\",\"created_at\":\"2026-03-27T08:56:21.831+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTkyNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur-Nu-Tower-2\/Team-Lead--Operations--Premier-_R1711727\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315e94a52f7b7dac\",\"descriptor\":\"Concentrix CVG Malaysia Sdn. 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ability to work with on-site and remote teams.<\/p><\/li><li><p>Availability to work on-site and move between company locations in Mexico<\/p><\/li><\/ul><p><b>Compensation &amp; Benefits<\/b><\/p><ul><li><p>Competitive total compensation: base salary &#43; variable incentive (CIP 3%).<\/p><\/li><li><p>Payroll employment in Mexico from day one with statutory benefits.<\/p><\/li><li><p>Fixed weekday schedule (no rotating shifts).<\/p><\/li><li><p>Corporate discounts, career path plan, and continuous learning through our internal training platform (courses and partner programs).<\/p><\/li><li><p>Global company with growth opportunities across HSE, Operations, Real Estate, and People &amp; Culture.<\/p><\/li><\/ul><p><\/p><p><b>Schedule:<\/b> Monday to Friday, 8:00 a.m. \u2013 6:00 p.m.<\/p>\",\"ats_external_id\":\"R1695249\",\"location\":\"Mexico City, Ciudad de Mexico\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-04-29T05:24:19.189+08:00\",\"created_at\":\"2026-03-27T08:22:00.281+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTM0NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Ciudad-de-Mexico-Insurgentes-Sur\/Sr-Supervisor--Wellbeing_R1695249\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Wellbeing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"organization_reference_id\":\"MCNMX\"},\"location\":{\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"03710\",\"primary_location\":{\"id\":\"MX-MEX-INSUR-02\",\"wid\":\"a3545efa9088011d76d7029b1b070000\",\"descriptor\":\"MEX Mexico City Downtown Insurgentes\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.alvarez@concentrix.com\"},\"first_name\":\"\u00c1lvarez, Mar\u00eda Laura\"},\"categories\":[{\"descriptor\":\"CF Wellbeing\"}],\"recruiters\":[{\"id\":\"101922705\",\"wid\":\"8285d273b9d60101f3e22debab900000\",\"descriptor\":\"Mar\u00eda \u00c1lvarez (101922705)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2985\",\"descriptor\":\"Sr. Supervisor, Wellbeing\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366788\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Ciudad-de-Mexico-Insurgentes-Sur\/Sr-Supervisor--Wellbeing_R1695249\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Ciudad-de-Mexico-Insurgentes-Sur\/Sr-Supervisor--Wellbeing_R1695249\/apply\",\"job_requisition_id\":\"R1695249\"}],\"organizations\":[{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"custom_reference_id\":null,\"company_reference_id\":\"MCNMX\"},{\"wid\":\"201e69b76ba910165c6d0e760ab50000\",\"descriptor\":\"(GEO) HR OPERATIONS INDIRECT\",\"reference_id\":\"GEOHROPERATIONS\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f2a4d05054ea10156ed0747aaeb50000\",\"descriptor\":\"23262 - Opexother - LAGEOCSO\",\"reference_id\":\"LAGEOCSO\",\"custom_reference_id\":\"LAGEOCSO\",\"company_reference_id\":null},{\"wid\":\"d9dc4c0e0e5d101570fe08de53880000\",\"descriptor\":\"W0ZVCX Lageo_Cso\",\"reference_id\":\"W0ZVCX\",\"custom_reference_id\":\"W0ZVCX\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"karla.castro@concentrix.com\"},\"first_name\":\"Karla Castro Blanco (101627489)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1695249\",\"wid\":\"b8b598b58136100bd05b9c4e5f0c0000\",\"descriptor\":\"Sr. Supervisor, Wellbeing\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>This role requires strong stakeholder management and readiness to support regional priorities. Shortlisted candidates will go through an English check and leadership-focused interviews.<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"602\",\"campaign_id\":\"29275\",\"campaign_title\":\"Advisor I, B2B Sales R1705634\",\"campaign_type\":\"job_application\",\"job_title\":\"Business development representative with Czech language\",\"street\":\"CZE Prague - Vyskocilova 1481\/4 (9th floor)\",\"address\":\"CZE Prague - Vyskocilova 1481\/4 (9th floor)\",\"city\":\"Prague\",\"state\":null,\"postal_code\":\"14000\",\"region\":null,\"country\":\"Czechia\",\"short_description\":\"BDRs play a key role in the sales funnel by working closely with Sales, Marketing, and Technical Teams. Their goal is to identify, qualify, and nurture leas before passing them to Account Managers or Inside Sales Representatives (ISRs).\",\"long_description\":\"<div><b>1. Lead Generation &amp; Qualification<\/b><\/div><div>o Identifies new sales opportunities through outbound calls, emails, and LinkedIn outreach.<\/div><div>o Engages potential customers to understand their IT needs and challenges.<\/div><div>o Qualifies leads and passes them to the sales team (Account Managers or Inside Sales)<\/div><div><\/div><div><b>2. Customer Engagement<\/b><\/div><div>o Works closely with marketing and sales to nurture prospects.<\/div><div>o Provides initial product information and sets up meetings with sales reps.<\/div><div>o Focuses on early-stage sales pipeline development.<\/div><div><\/div><div><b>3. Collaboration with Sales &amp; Marketing<\/b><\/div><div>o Aligns with Inside Sales Representatives (ISRs) and Account Managers (AMs).<\/div><div>o Helps execute demand-generation campaigns.<\/div><div>o Works on targeted accounts based on HPE&#39;s growth strategy.<\/div><div><\/div><div><b>4. Tools &amp; Metrics<\/b><\/div><div>o Uses Salesforce or other CRM tools to track progress.<\/div><div>o Meets KPIs like call volumes, lead conversions, and revenue impact.<\/div><p>\u200b<\/p>\",\"ats_external_id\":\"R1705634\",\"location\":\"Prague\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:25:18.937+08:00\",\"created_at\":\"2026-03-27T07:50:51.360+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTI3NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CZE-Prague---Vyskocilova-14814-9th-floor\/Business-development-representative-with-Czech_R1705634-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0b5837a32290000\",\"descriptor\":\"Concentrix Czech Republic s.r.o.\",\"reference_id\":\"WCZ01\",\"organization_reference_id\":\"WCZ01\"},\"location\":{\"city\":\"Prague\",\"state\":null,\"country\":{\"wid\":\"fc078443155c4ad294201ecf5a61a499\",\"iso2\":\"CZ\",\"iso3\":\"CZE\",\"descriptor\":\"Czechia\",\"iso_numeric\":\"203\"},\"postal_code\":\"14000\",\"primary_location\":{\"id\":\"CZ-PRA-VYSKO-01\",\"wid\":\"d336840d2e5c101d479b451bf5e20000\",\"descriptor\":\"CZE Prague - Vyskocilova 1481\/4 (9th floor)\"}},\"languages\":[\"English\",\"Czech\"],\"recruiter\":{\"email\":{\"address\":\"michaela.hulman@concentrix.com\"},\"first_name\":\"Hulman, Michaela\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103173154\",\"wid\":\"b6cbc98a1db1102529751919f28d0000\",\"descriptor\":\"Kristyna Legorreta (103173154)\"},{\"id\":\"1075352\",\"wid\":\"9f196ba80a870114bf342f570619eb31\",\"descriptor\":\"Michaela Hulman (1075352)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3364\",\"descriptor\":\"Advisor I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-360860\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CZE-Prague---Vyskocilova-14814-9th-floor\/Business-development-representative-with-Czech_R1705634-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CZE-Prague---Vyskocilova-14814-9th-floor\/Business-development-representative-with-Czech_R1705634-1\/apply\",\"job_requisition_id\":\"R1705634\"}],\"organizations\":[{\"wid\":\"88e6edbacaa4101ac0b5837a32290000\",\"descriptor\":\"Concentrix Czech Republic s.r.o.\",\"reference_id\":\"WCZ01\",\"custom_reference_id\":null,\"company_reference_id\":\"WCZ01\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"tatiana.scerbakova@concentrix.com\"},\"first_name\":\"Tatiana \u0160\u010derbakova (102381939)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1705634\",\"wid\":\"bcb74f9cbac0101272a03f4d1e5d0000\",\"descriptor\":\"Business development representative with Czech language\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>High school diploma with three to six months of sales experience preferred<\/li><li>Ability to effectively communicate, both written and verbally<\/li><li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/li><li>Basic computer navigation skills and PC Knowledge<\/li><li>Ability to work as a team member, as well as independently<\/li><li>Able to rotate shifts, as needed<\/li><li>Based on location and\/or program, additional experience\/skills may be required<\/li><li><div>Strong communication &amp; sales skills<\/div><\/li><li><div>Understanding of companies solutions &amp; IT infrastructure Proactive<\/div><\/li><li><div>Self-motivated, and target-driven Experience with CRM tools (e.g., Salesforce)<\/div><\/li><li><div>How BDRs Collaborate with Other Teams at the company &amp; Their Contribution to Revenue Growth<\/div><\/li><li><div><div>Collaboration with Other Teams<\/div><\/div><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"603\",\"campaign_id\":\"26349\",\"campaign_title\":\"Advisor I, Customer Service R1703308\",\"campaign_type\":\"job_application\",\"job_title\":\"\u65e5\u672c\u30b3\u30f3\u30bb\u30f3\u30c8\u30ea\u30af\u30b9\u306e\u304a\u4ed5\u4e8b\uff01\uff20\u672d\u5e4c\",\"street\":\"JPN Sapporo - Chuo\",\"address\":\"JPN Sapporo - Chuo\",\"city\":\"Sapporo\",\"state\":\"Hokkaido\",\"postal_code\":\"004-0015\",\"region\":null,\"country\":\"Japan\",\"short_description\":\"\u65e5\u672c\u30b3\u30f3\u30bb\u30f3\u30c8\u30ea\u30af\u30b9\u3067\u50cd\u304d\u307e\u305b\u3093\u304b\uff1f\u3000\\n\u672a\u7d4c\u9a13\u304b\u3089\u30c1\u30e3\u30ec\u30f3\u30b8\u3082\u5927\u6b53\u8fce\u266a \u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u5168\u822c\",\"long_description\":\"<p><span>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u672a\u7d4c\u9a13\u8005\u304b\u3089\u3067\u3082\u5927\u4e08\u592b!<br \/><span><span>\u57fa\u790e\u7814\u4fee\u304b\u3089\u30c7\u30d3\u30e5\u30fc\u307e\u3067\u3001\u5145\u5b9f\u3057\u305f\u7814\u4fee\u3067\u3042\u306a\u305f\u3092\u30b5\u30dd\u30fc\u30c8\u3044\u305f\u3057\u307e\u3059\u3002<\/span><\/span><br \/><span><span>\u30c7\u30d3\u30e5\u30fc\u5f8c\u3082\u30d5\u30a9\u30ed\u30fc\u4f53\u5236\u304c\u6574\u3063\u3066\u3044\u308b\u306e\u3067\u5b89\u5fc3\u3057\u3066\u304a\u4ed5\u4e8b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u266a<\/span><\/span><\/span><\/p><p><\/p><div><p><span><span><span>\u2606\u2606\u2606\u3042\u306a\u305f\u306b\u5408\u3063\u305f\u304a\u4ed5\u4e8b\u304c\u304d\u3063\u3068\u898b\u3064\u304b\u308a\u307e\u3059&#xff01;\u2606\u2606\u2606<\/span><\/span><br \/><span><span>\u8907\u6570\u306e\u6848\u4ef6\u304c\u3042\u308a\u307e\u3059\u306e\u3067\u3001\u305c\u3072\u3054\u89a7\u306b\u306a\u3063\u3066\u307f\u3066\u304f\u3060\u3055\u3044&#xff01;<\/span><\/span><\/span><\/p><p><a href=\\\"https:\/\/concentrix-job.net\/jobfind-pc\/area\/HokkaidoTohoku\/Hokkaido\/01101\\\" target=\\\"_blank\\\"><span>https:\/\/concentrix-job.net\/jobfind-pc\/area\/HokkaidoTohoku\/Hokkaido\/01101<\/span><\/a><\/p>\u00a0<p><\/p><p>\u304a\u4ed5\u4e8b\u4f8b<\/p><p><span><span>\u30fb\u4e16\u754c\u7684\u30b9\u30de\u30db\u30e1\u30fc\u30ab\u30fc\u306e\u30c6\u30af\u30cb\u30ab\u30eb\u30b5\u30dd\u30fc\u30c8<\/span><\/span><br \/><span><span>\u30fb\u6709\u540d\u6d77\u5916\u30a2\u30d1\u30ec\u30eb\u30e1\u30fc\u30ab\u30fc\u306e\u30aa\u30f3\u30e9\u30a4\u30f3\u30b9\u30c8\u30a2\u30b5\u30dd\u30fc\u30c8<\/span><\/span><br \/>\u30fb\u6cd5\u4eba\u30e6\u30fc\u30b6\u30fc\u5411\u3051\u6280\u8853\u30b5\u30dd\u30fc\u30c8\u30a8\u30f3\u30b8\u30cb\u30a2<\/p><p>\u30fb\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30bd\u30d5\u30c8\u306b\u95a2\u3059\u308b\u53d7\u4ed8\u30fb\u5165\u529b<\/p>\u3000\u306a\u3069\u306a\u3069\u30fb\u30fb\u30fb<p><span><span>\u203b\u304a\u63a2\u3057\u306e\u6642\u671f\u306b\u3088\u308a\u52df\u96c6\u4e2d\u306e\u6848\u4ef6\u306f\u7570\u306a\u308a\u307e\u3059\u306e\u3067\u3054\u4e86\u627f\u304f\u3060\u3055\u3044\u3002<\/span><\/span><\/p><p><\/p><p><span><span><span>\u96fb\u8a71\u3084\u30e1\u30fc\u30eb\u3092\u901a\u3058\u3066\u304a\u5ba2\u69d8\u306b\u3054\u5bfe\u5fdc\u3044\u305f\u3060\u304f\u4ed5\u4e8b\u3067\u3059\u306e\u3067\u3001\u805e\u304d\u53d6\u308a\u30fb\u4f1a\u8a71\u30fb\u8aad\u307f\u66f8\u304d&#xff08;\u6f22\u5b57\u542b\u3080&#xff09;\u5168\u3066\u306b\u304a\u3044\u3066\u30d3\u30b8\u30cd\u30b9\u30ec\u30d9\u30eb\u306e\u65e5\u672c\u8a9e\u5bfe\u5fdc\u529b\u3092\u5fc5\u8981\u3068\u3057\u307e\u3059\u3002<\/span><\/span><\/span><\/p><p>Minimum Recruitment Requirements&#xff1a;<\/p><p>Business-level Japanese proficiency in all of listening, conversation, reading and writing<\/p><p><\/p><\/div><p>#APACCNX<\/p>\",\"ats_external_id\":\"R1703308\",\"location\":\"Sapporo, Hokkaido\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:25:04.818+08:00\",\"created_at\":\"2026-03-27T07:28:12.852+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjM0OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Sapporo---Chimonopporo\/--_R1703308\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f016a001da876c10fe637\",\"descriptor\":\"Japan Concentrix K.K.\",\"reference_id\":\"ICNJP\",\"organization_reference_id\":\"ICNJP\"},\"location\":{\"city\":\"Sapporo\",\"state\":\"Hokkaido\",\"country\":{\"wid\":\"8b705da2becf43cfaccc091da0988ab2\",\"iso2\":\"JP\",\"iso3\":\"JPN\",\"descriptor\":\"Japan\",\"iso_numeric\":\"392\"},\"postal_code\":\"004-0015\",\"primary_location\":{\"id\":\"JP-SAP-SHIMO-01\",\"wid\":\"740544c0a47f01f463e05b781f110358\",\"descriptor\":\"JPN Sapporo - Chuo\"}},\"languages\":[\"Japanese\"],\"recruiter\":{\"email\":{\"address\":\"misaki.abe@concentrix.com\"},\"first_name\":\"Abe, Misaki \uff08\u963f\u90e8 \u7f8e\u65e9\u7d00 - \uff71\uff8d\uff9e \uff90\uff7b\uff77\uff09\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"993550\",\"wid\":\"f6358e3b3d6d01d9b1884064fd180d87\",\"descriptor\":\"Chie Matsumoto \uff08\u677e\u672c \u667a\u6075 - \uff8f\uff82\uff93\uff84 \uff81\uff74\uff09 (993550)\"},{\"id\":\"1060396\",\"wid\":\"9f196ba80a87012239d339bafe18ab5a\",\"descriptor\":\"Chikako Sakai \uff08\u962a\u4e95 \u5343\u9999\u5b50 - \uff7b\uff76\uff72 \uff81\uff76\uff7a\uff09 (1060396)\"},{\"id\":\"101778472\",\"wid\":\"f46ed87f3ab9018afe45653be100d2cd\",\"descriptor\":\"Shizuka Yamazaki \uff08\u5c71\ufa11 \u9759\u590f - \uff94\uff8f\uff7b\uff9e\uff77 \uff7c\uff7d\uff9e\uff76\uff09 (On Leave) (101778472)\"},{\"id\":\"102277468\",\"wid\":\"9ad3a2f6b828102969649eda2d4a0000\",\"descriptor\":\"Misaki Abe \uff08\u963f\u90e8 \u7f8e\u65e9\u7d00 - \uff71\uff8d\uff9e \uff90\uff7b\uff77\uff09 (102277468)\"},{\"id\":\"101640323\",\"wid\":\"307f8f4cf73b014d2aa9c8008c142a7b\",\"descriptor\":\"Suzu Kitahara \uff08\u5317\u539f \u9234 - \uff77\uff80\uff8a\uff97 \uff7d\uff7d\uff9e\uff09 (101640323)\"},{\"id\":\"879669\",\"wid\":\"9f196ba80a87010f78d1a7de03199a6c\",\"descriptor\":\"Toko Kasagi \uff08\u7b20\u6728 \u77b3\u5b50 - \uff76\uff7b\uff77\uff9e \uff84\uff73\uff7a\uff09 (879669)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-359127\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Sapporo---Chimonopporo\/--_R1703308\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Sapporo---Chimonopporo\/--_R1703308\/apply\",\"job_requisition_id\":\"R1703308\"}],\"organizations\":[{\"wid\":\"740544c0a47f016a001da876c10fe637\",\"descriptor\":\"Japan Concentrix K.K.\",\"reference_id\":\"ICNJP\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNJP\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ryo.kimiwada@concentrix.com\"},\"first_name\":\"Ryo Kimiwada \uff08\u541b\u548c\u7530 \u6dbc - \uff77\uff90\uff9c\uff80\uff9e \uff98\uff6e\uff73\uff09 (736039)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1703308\",\"wid\":\"2ba66d696405100fe0fb6acd903e0000\",\"descriptor\":\"\u65e5\u672c\u30b3\u30f3\u30bb\u30f3\u30c8\u30ea\u30af\u30b9\u306e\u304a\u4ed5\u4e8b\uff01\uff20\u672d\u5e4c\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"604\",\"campaign_id\":\"26343\",\"campaign_title\":\"Advisor I, Customer Service R1703307\",\"campaign_type\":\"job_application\",\"job_title\":\"\u65e5\u672c\u30b3\u30f3\u30bb\u30f3\u30c8\u30ea\u30af\u30b9\u306e\u304a\u4ed5\u4e8b\uff01\uff20\u798f\u5ca1\",\"street\":\"JPN Fukuoka - Akasaka\",\"address\":\"JPN Fukuoka - Akasaka\",\"city\":\"Fukuoka\",\"state\":\"Fukuoka\",\"postal_code\":\"810-0042\",\"region\":null,\"country\":\"Japan\",\"short_description\":\"\u65e5\u672c\u30b3\u30f3\u30bb\u30f3\u30c8\u30ea\u30af\u30b9\u3067\u50cd\u304d\u307e\u305b\u3093\u304b\uff1f\u3000\\n\u672a\u7d4c\u9a13\u304b\u3089\u30c1\u30e3\u30ec\u30f3\u30b8\u3082\u5927\u6b53\u8fce\u266a \u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u5168\u822c\",\"long_description\":\"<p><span>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u672a\u7d4c\u9a13\u8005\u304b\u3089\u3067\u3082\u5927\u4e08\u592b!<br \/><span><span>\u57fa\u790e\u7814\u4fee\u304b\u3089\u30c7\u30d3\u30e5\u30fc\u307e\u3067\u3001\u5145\u5b9f\u3057\u305f\u7814\u4fee\u3067\u3042\u306a\u305f\u3092\u30b5\u30dd\u30fc\u30c8\u3044\u305f\u3057\u307e\u3059\u3002<\/span><\/span><br \/><span><span>\u30c7\u30d3\u30e5\u30fc\u5f8c\u3082\u30d5\u30a9\u30ed\u30fc\u4f53\u5236\u304c\u6574\u3063\u3066\u3044\u308b\u306e\u3067\u5b89\u5fc3\u3057\u3066\u304a\u4ed5\u4e8b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u266a<\/span><\/span><\/span><\/p><p><\/p><div><p><span><span><span>\u2606\u2606\u2606\u3042\u306a\u305f\u306b\u5408\u3063\u305f\u304a\u4ed5\u4e8b\u304c\u304d\u3063\u3068\u898b\u3064\u304b\u308a\u307e\u3059&#xff01;\u2606\u2606\u2606<\/span><\/span><br \/><span><span>\u8907\u6570\u306e\u6848\u4ef6\u304c\u3042\u308a\u307e\u3059\u306e\u3067\u3001\u305c\u3072\u3054\u89a7\u306b\u306a\u3063\u3066\u307f\u3066\u304f\u3060\u3055\u3044&#xff01;<\/span><\/span><\/span><\/p><p><a href=\\\"https:\/\/concentrix-job.net\/jobfind-pc\/area\/KyushuOkinawa\/Fukuoka\\\" target=\\\"_blank\\\"><span>https:\/\/concentrix-job.net\/jobfind-pc\/area\/KyushuOkinawa\/Fukuoka<\/span><\/a><\/p><p><\/p><p><\/p><p>\u304a\u4ed5\u4e8b\u4f8b<\/p><p><span><span>\u30fb\u4e16\u754c\u7684\u30b9\u30de\u30db\u30e1\u30fc\u30ab\u30fc\u306e\u30c6\u30af\u30cb\u30ab\u30eb\u30b5\u30dd\u30fc\u30c8<\/span><\/span><br \/>\u30fb\u5916\u8cc7\u7cfb\u5bb6\u96fb\u30e1\u30fc\u30ab\u30fc\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8<br \/><span><span>\u30fb\u5916\u8cc7\u7cfb\u30aa\u30f3\u30e9\u30a4\u30f3\u30d5\u30a1\u30c3\u30b7\u30e7\u30f3\u30b9\u30c8\u30a2\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8<\/span><\/span> \u306a\u3069\u306a\u3069\u30fb\u30fb\u30fb<\/p><p><span><span>\u203b\u304a\u63a2\u3057\u306e\u6642\u671f\u306b\u3088\u308a\u52df\u96c6\u4e2d\u306e\u6848\u4ef6\u306f\u7570\u306a\u308a\u307e\u3059\u306e\u3067\u3054\u4e86\u627f\u304f\u3060\u3055\u3044\u3002<\/span><\/span><\/p><p><\/p><p><span><span><span>\u96fb\u8a71\u3084\u30e1\u30fc\u30eb\u3092\u901a\u3058\u3066\u304a\u5ba2\u69d8\u306b\u3054\u5bfe\u5fdc\u3044\u305f\u3060\u304f\u4ed5\u4e8b\u3067\u3059\u306e\u3067\u3001\u805e\u304d\u53d6\u308a\u30fb\u4f1a\u8a71\u30fb\u8aad\u307f\u66f8\u304d&#xff08;\u6f22\u5b57\u542b\u3080&#xff09;\u5168\u3066\u306b\u304a\u3044\u3066\u30d3\u30b8\u30cd\u30b9\u30ec\u30d9\u30eb\u306e\u65e5\u672c\u8a9e\u5bfe\u5fdc\u529b\u3092\u5fc5\u8981\u3068\u3057\u307e\u3059\u3002<\/span><\/span><\/span><\/p><p>Minimum Recruitment Requirements&#xff1a;<\/p><p>Business-level Japanese proficiency in all of listening, conversation, reading and writing<\/p><p><\/p><\/div><p>#APACCNX<\/p>\",\"ats_external_id\":\"R1703307\",\"location\":\"Fukuoka, Fukuoka\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:25:04.756+08:00\",\"created_at\":\"2026-03-27T07:28:11.435+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjM0Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Fukuoka---1-9-22-Akasaka-Chuo-ku\/--_R1703307\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f016a001da876c10fe637\",\"descriptor\":\"Japan Concentrix K.K.\",\"reference_id\":\"ICNJP\",\"organization_reference_id\":\"ICNJP\"},\"location\":{\"city\":\"Fukuoka\",\"state\":\"Fukuoka\",\"country\":{\"wid\":\"8b705da2becf43cfaccc091da0988ab2\",\"iso2\":\"JP\",\"iso3\":\"JPN\",\"descriptor\":\"Japan\",\"iso_numeric\":\"392\"},\"postal_code\":\"810-0042\",\"primary_location\":{\"id\":\"JP-FUK-AKASA-01\",\"wid\":\"66e06861906d0106b8d6a8e11016f85f\",\"descriptor\":\"JPN Fukuoka - Akasaka\"}},\"languages\":[\"Japanese\"],\"recruiter\":{\"email\":{\"address\":\"suzu.kitahara@concentrix.com\"},\"first_name\":\"Kitahara, Suzu \uff08\u5317\u539f \u9234 - \uff77\uff80\uff8a\uff97 \uff7d\uff7d\uff9e\uff09\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"993550\",\"wid\":\"f6358e3b3d6d01d9b1884064fd180d87\",\"descriptor\":\"Chie Matsumoto \uff08\u677e\u672c \u667a\u6075 - \uff8f\uff82\uff93\uff84 \uff81\uff74\uff09 (993550)\"},{\"id\":\"101485157\",\"wid\":\"ad7b4447e017016a5c2ff0ab93366b19\",\"descriptor\":\"Satoko Nishi \uff08\u897f \u77e5\u5b50 - \uff86\uff7c \uff7b\uff84\uff7a\uff09 (101485157)\"},{\"id\":\"101640323\",\"wid\":\"307f8f4cf73b014d2aa9c8008c142a7b\",\"descriptor\":\"Suzu Kitahara \uff08\u5317\u539f \u9234 - \uff77\uff80\uff8a\uff97 \uff7d\uff7d\uff9e\uff09 (101640323)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-359307\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Fukuoka---1-9-22-Akasaka-Chuo-ku\/--_R1703307\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Fukuoka---1-9-22-Akasaka-Chuo-ku\/--_R1703307\/apply\",\"job_requisition_id\":\"R1703307\"}],\"organizations\":[{\"wid\":\"740544c0a47f016a001da876c10fe637\",\"descriptor\":\"Japan Concentrix K.K.\",\"reference_id\":\"ICNJP\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNJP\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"takuro.yamaguchi@concentrix.com\"},\"first_name\":\"Takuro Yamaguchi \uff08\u5c71\u53e3 \u62d3\u90ce - \uff94\uff8f\uff78\uff9e\uff81 \uff80\uff78\uff9b\uff73\uff09 (736087)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1703307\",\"wid\":\"a4579507f499100fe034908b45890000\",\"descriptor\":\"\u65e5\u672c\u30b3\u30f3\u30bb\u30f3\u30c8\u30ea\u30af\u30b9\u306e\u304a\u4ed5\u4e8b\uff01\uff20\u798f\u5ca1\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1117\",\"campaign_id\":\"14925\",\"campaign_title\":\"Analyst, Business Operations R1706191\",\"campaign_type\":\"job_application\",\"job_title\":\"Business Analyst\",\"street\":\"NIC Managua - Del complejo Plaza el Sol 200mts al Este\",\"address\":\"NIC Managua - Del complejo Plaza el Sol 200mts al Este\",\"city\":\"Managua\",\"state\":\"Managua\",\"postal_code\":\"11132\",\"region\":null,\"country\":\"Nicaragua\",\"short_description\":\"The Business Analyst (LSS Black Belt) drives end-to-end process optimization across contact center and back-office programs to enhance client performance, reduce operational waste, and increase service delivery efficiency. This role analyzes performance trends, identifies root causes affecting SLAs\/Quality, and leads structured Lean Six Sigma initiatives across multiple accounts.\\n\\nYou will work closely with Operations, Workforce, Quality, Training, and Client Services to deliver measurable improvement in AHT, quality, CSAT, utilization, attrition, and cost per contact\u2014while maintaining alignment with contractual obligations and client expectations.\",\"long_description\":null,\"ats_external_id\":\"R1706191\",\"location\":\"Managua, Managua\",\"job_type\":\"full_time\",\"salary\":\"1600\",\"salary_type\":\"monthly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-03-27T08:04:19.996+08:00\",\"created_at\":\"2026-03-27T06:06:15.161+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDkyNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NIC-Managua---Del-complejo-Plaza-el-Sol-200mts-al-Este\/Business-Analyst_R1706191-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Operations\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"df68c94cc420101ac0bd67ea05900000\",\"descriptor\":\"Xperts Nicaragua, S.A.\",\"reference_id\":\"WNI04\",\"organization_reference_id\":\"WNI04\"},\"location\":{\"city\":\"Managua\",\"state\":\"Managua\",\"country\":{\"wid\":\"5f2a092396a6444ab45617cb1cbf50a8\",\"iso2\":\"NI\",\"iso3\":\"NIC\",\"descriptor\":\"Nicaragua\",\"iso_numeric\":\"558\"},\"postal_code\":\"11132\",\"primary_location\":{\"id\":\"NI-MAN-CAMPU-01\",\"wid\":\"abb4c0410095101d479dcb75dd320000\",\"descriptor\":\"NIC Managua - Del complejo Plaza el Sol 200mts al Este\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"hector.hernandez2@concentrix.com\"},\"first_name\":\"Hernandez Mendez, Hector Eduardo\"},\"categories\":[{\"descriptor\":\"CF Business Operations\"}],\"recruiters\":[{\"id\":\"103268306\",\"wid\":\"b5926bd5344b1003808826cf92fe0000\",\"descriptor\":\"Luisa Monroy Vera (103268306)\"},{\"id\":\"102600384\",\"wid\":\"da7d7d2449a21010318809d78f7a0001\",\"descriptor\":\"Hector Hernandez Mendez (102600384)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0185\",\"descriptor\":\"Analyst, Business Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366306\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NIC-Managua---Del-complejo-Plaza-el-Sol-200mts-al-Este\/Business-Analyst_R1706191-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NIC-Managua---Del-complejo-Plaza-el-Sol-200mts-al-Este\/Business-Analyst_R1706191-1\/apply\",\"job_requisition_id\":\"R1706191\"}],\"organizations\":[{\"wid\":\"7e2140314d3b101fcad9cd79dc650000\",\"descriptor\":\"W0ZLZD P_Sofi Ni\",\"reference_id\":\"W0ZLZD\",\"custom_reference_id\":\"W0ZLZD\",\"company_reference_id\":null},{\"wid\":\"df68c94cc420101ac0bd67ea05900000\",\"descriptor\":\"Xperts Nicaragua, S.A.\",\"reference_id\":\"WNI04\",\"custom_reference_id\":null,\"company_reference_id\":\"WNI04\"},{\"wid\":\"5177aea6045b103a4bfc2d1c1a5e0000\",\"descriptor\":\"19035 - Sofi Technologies Inc. - WHONELINK119\",\"reference_id\":\"WHONELINK119\",\"custom_reference_id\":\"WHONELINK119\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801604108c50f3c06a2b8\",\"descriptor\":\"COGS (SITE) Ops Support Non Billable Direct\",\"reference_id\":\"OPSPTNOBILL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mina.sequeira@concentrix.com\"},\"first_name\":\"Mina Sequeira Sanchez (103328119)\"},\"category_groups\":[{\"id\":\"CF Business Enhancement Group\",\"wid\":\"0227dc387a0901efb9050c65eb65afd5\",\"descriptor\":\"Business Enhancement Group\"}],\"job_requisition\":{\"id\":\"R1706191\",\"wid\":\"9ebedc41d641101690228d568e290000\",\"descriptor\":\"Business Analyst\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1118\",\"campaign_id\":\"14921\",\"campaign_title\":\"Team Leader, Operations R1718052\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader Operations\",\"street\":\"COL Medellin - Fabricato - Cra. 50 #38a-185 Rincon Santos Bello Antioquia\",\"address\":\"COL Medellin - Fabricato - Cra. 50 #38a-185 Rincon Santos Bello Antioquia\",\"city\":\"Medellin\",\"state\":\"Antioquia\",\"postal_code\":\"051051\u00a0\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1718052\",\"location\":\"Medellin, Antioquia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:17.794+08:00\",\"created_at\":\"2026-03-27T06:06:13.619+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDkyMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin---Fabricato---Cra-50-38a-185-Rincon-Santos-Bello-Antioquia\/Team-Leader-Operations_R1718052-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Medellin\",\"state\":\"Antioquia\",\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"051051\u00a0\",\"primary_location\":{\"id\":\"CO-MED-FABRI-01\",\"wid\":\"03be0ce21a55101d47a1f2764b0f0000\",\"descriptor\":\"COL Medellin - Fabricato - Cra. 50 #38a-185 Rincon Santos Bello Antioquia\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"johanna.marquez1@concentrix.com\"},\"first_name\":\"Marquez Realez, Johanna Andrea\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102597802\",\"wid\":\"da7d7d2449a2101031e06049e7da0000\",\"descriptor\":\"Andrea Marquez Realez (102597802)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366472\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin---Fabricato---Cra-50-38a-185-Rincon-Santos-Bello-Antioquia\/Team-Leader-Operations_R1718052-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin---Fabricato---Cra-50-38a-185-Rincon-Santos-Bello-Antioquia\/Team-Leader-Operations_R1718052-1\/apply\",\"job_requisition_id\":\"R1718052\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"fabio.agudelo@concentrix.com\"},\"first_name\":\"Fabio Agudelo Arboleda (102599119)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1718052\",\"wid\":\"6a8396224fac101fc70ced7b0f280000\",\"descriptor\":\"Team Leader Operations\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"605\",\"campaign_id\":\"25610\",\"campaign_title\":\"Advisor I, Transaction Processing R1716993\",\"campaign_type\":\"job_application\",\"job_title\":\"Clinical BP_2026\",\"street\":\"PHL Quezon City - Tera Tower 20th Floor\",\"address\":\"PHL Quezon City - Tera Tower 20th Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"We are seeking a highly skilled and detail-oriented Appeals PHRN Specialist to support our expanding Medicare line of business. 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InterQual\/MCG criteria, and clinical review standards.<br \/>\u25cb Proficiency in using clinical platforms, documentation systems, and Microsoft Office Suite (Word, Excel, Outlook).<\/p><p><b>Soft Skills:<\/b><br \/>\u25cb Strong case investigation, validation, and critical thinking abilities.<br \/>\u25cb Excellent written and verbal communication skills in English.<br \/>\u25cb High attention to detail, empathy, and sound clinical judgment.<\/p><p><b>Operational and Communication Skills:<\/b><br \/>\u25cb Ability to manage multiple cases and meet CMS-mandated turnaround times.<br \/>\u25cb Strong organizational, documentation, and time management skills.<br \/>\u25cb Comfort working with cross-functional teams including payer nurses and IROs.<\/p>\",\"ats_external_id\":\"R1716993\",\"location\":\"Quezon City, National Capital Region 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12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>Qualifications\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><ul><li><b>Must be a Philippine Registered Nurse (PHRN)<\/b> in good standing.<\/li><li><b>Minimum of 1 year of experience in Utilization Management (UM)<\/b> or Appeals, with <b>at least 6 months handling Medicare UM or Appeals work<\/b>.<\/li><li>Proven expertise in <b>case management, case validation, and case investigation<\/b>.<\/li><li>Strong multitasking and <b>problem-solving skills<\/b> in a fast-paced environment.<\/li><li>Familiarity with <b>Approvals and Denials<\/b> processes is a strong plus.<\/li><li>Industry certifications (e.g., <b>QIO, CMS<\/b>) are a significant advantage but not required.<\/li><li>Excellent communication, clinical writing, and documentation skills.<\/li><li>Proficient with clinical systems and platforms relevant to Medicare appeals and UM.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"479\",\"campaign_id\":\"4561\",\"campaign_title\":\"Advisor I, Customer Service R1692465\",\"campaign_type\":\"job_application\",\"job_title\":\"Domestic - Diyarbak\u0131r - M\u00fc\u015fteri Dan\u0131\u015fman\u0131\",\"street\":\"TUR Diyarbakir - Bagcilar Mah 1234 Sok No:1\/2 Baglar\",\"address\":\"TUR Diyarbakir - Bagcilar Mah 1234 Sok No:1\/2 Baglar\",\"city\":\"Diyarbakir\",\"state\":\"Diyarbak\u0131r\",\"postal_code\":\"21050\",\"region\":null,\"country\":\"T\u00fcrkiye\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1692465\",\"location\":\"Diyarbakir, Diyarbak\u0131r\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-08T02:59:07.363+03:00\",\"created_at\":\"2026-03-27T04:03:45.183+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTYx?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTYx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1119\",\"campaign_id\":\"14896\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1710237\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Architect for Power Platform\",\"street\":\"GBR Work-at-Home\",\"address\":\"GBR Work-at-Home\",\"city\":\"GBR\",\"state\":\"London\",\"postal_code\":\"BF1 2AT\",\"region\":null,\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"\",\"long_description\":\"<p>Solution Architect for Power Platform<\/p><p><span>We are looking for a qualified and experienced Power Platform Solution Architect. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. 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This position requires broad knowledge of client products and\/or services to resolve non-standard or escalated customer issues.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Use problem solving skills, in conjunction with tools and resources, to resolve non-standard and\/or escalated issues<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Answer questions independent of decision-support tools; including handling escalated calls from other customer support associatesservice advisor<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Solve problems or offer solutions that are that are generally unstructured and require extensive clarification<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain in-depth knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Adhere to shift schedules and maintain acceptable attendance. Provide required notification of absence according to company policy<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with one year of customer service experience preferred<\/p><p>\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to learn; including strong problem solving skills<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong organizational skills with the ability to juggle multiple tasks; adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 May mentor Entry, Intermediate or Senior level agents<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws\u00a0\u00a0<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Works autonomously within established procedures and practices; seeks guidance in the more complex aspects of the process (extensive latitude for independent judgment).\u00a0 Does not have any outstanding disciplinary, attendance or performance issues.\u00a0 Analyzes process-related problems and suggest possible solutions.\u00a0 Guides and trains junior team member and facilitates their work.\u00a0 Demonstrates mastery of required behaviors\/competencies such as the ability to teach\/coach other agents and\/or support the program by performing data analysis work.\u00a0 Client feedback must be favorable for progression to this level.\u00a0 Opportunity to progress here is dependent on business needs.\u00a0 Call handling tasks may be required as business needs dictate.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Supplemental Geographical Information<\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p>\u00a0\u00a0\u00a0<\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education with at least 12 to 18 months of call center experience\u00a0\u00a0<\/p><p>\u2022 Ability to think clearly and can explain complex issues effectively, both above average written and verbally<\/p><p>\u2022 Demonstrate product expertise<\/p><p>\u2022 Dependable with proficient attention to detail and ability to solve complex issues<\/p><p>\u2022 Can train others<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Able to add value to the program by identifying improvement areas<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1711767\",\"location\":\"Cebu City, Cebu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-04-29T05:14:34.780+08:00\",\"created_at\":\"2026-03-27T03:56:33.104+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjkzNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/QA-Tester_R1711767\/apply\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Cebu City\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6000\",\"primary_location\":{\"id\":\"PH-CEB-BARAN-01\",\"wid\":\"34a27d1141f301f23544a4fc0708cda0\",\"descriptor\":\"PHL Cebu City - 11th floor, eBlock 4, P. del Mar\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"lyra.lomocso@concentrix.com\"},\"first_name\":\"Lomocso, Lyra Melissa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101518664\",\"wid\":\"7e978fab56340138f5378e43ce48909a\",\"descriptor\":\"Lyra Melissa Lomocso (101518664)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0568\",\"descriptor\":\"Sr. Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367380\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/QA-Tester_R1711767\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/QA-Tester_R1711767\/apply\",\"job_requisition_id\":\"R1711767\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"1b29b9f623d3100d25c7ff57b9f60000\",\"descriptor\":\"11438 - Google - 980002940\",\"reference_id\":\"980002940\",\"custom_reference_id\":\"980002940\",\"company_reference_id\":null},{\"wid\":\"8d21f50d5aa4100d26076a4cce0d0000\",\"descriptor\":\"W0ZKUV Google Accessibility\",\"reference_id\":\"W0ZKUV\",\"custom_reference_id\":\"W0ZKUV\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980139e3065a123c0616ba\",\"descriptor\":\"COGS (SITE) Training Agent Direct\",\"reference_id\":\"TRAINAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"lara.lorenzo@concentrix.com\"},\"first_name\":\"Lara Lorenzo-Watson (898214)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1711767\",\"wid\":\"765f7d98c7d6101935fa04d9254e0000\",\"descriptor\":\"QA Tester\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"131\",\"campaign_id\":\"96\",\"campaign_title\":\"Advisor I, Customer Service R1716601\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor - Electronic (Malay & English skills)\",\"street\":\"THA Bangkok - Bhiraj Tower at Bitech, Unit No - 1701,1702,1703,1704,1705,1706\",\"address\":\"THA Bangkok - Bhiraj Tower at Bitech, Unit No - 1701,1702,1703,1704,1705,1706\",\"city\":null,\"state\":\"Bangkok\",\"postal_code\":\"10260\",\"region\":null,\"country\":\"Thailand\",\"short_description\":\"As a Customer Support Specialist, you will be the first point of contact for customers seeking assistance with our electronic products and services. Your role will involve engaging with customers through live chat, emails, and inbound calls, providing them with expert guidance for different inquiries that customers may have.\",\"long_description\":\"<p><b>Work location: <\/b>Bhiraj Tower, Bangna<\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li><p><span><span>Engage with customers primarily through inbound call, live\u00a0chat\u00a0and email to\u00a0assist\u00a0with different inquiries and service-related questions.\u00a0<\/span><\/span><\/p><\/li><li><p><span><span>Provide clear and helpful advice on using our services and\u00a0product, ensuring customers have a smooth and positive experience.\u00a0<\/span><\/span><\/p><\/li><li><p><span><span>Collaborate with various departments to resolve customer issues effectively and ensure overall satisfaction.\u00a0<\/span><\/span><\/p><\/li><\/ul><p><\/p><p><b>Required Qualification:<span>\u00a0<\/span><\/b><\/p><ul><li><p><span>Foreign national \u00a0<\/span><\/p><\/li><li><p><span>Bachelor degree\u00a0<\/span><\/p><\/li><li><p><span>Fluency in both English (B2) and Malay (Malay Bahasa - 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Bhiraj Tower at Bitech, Unit No - 1701,1702,1703,1704,1705,1706\"}},\"languages\":[\"English\",\"Malay\"],\"recruiter\":{\"email\":{\"address\":\"avassada.nimiwattana1@concentrix.com\"},\"first_name\":\"Nimiwattana, Avassada\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102893591\",\"wid\":\"0f562a0ad475100d1d147f1a7b040000\",\"descriptor\":\"Avassada Nimiwattana (102893591)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365647\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/THA-Bangkok---Bhiraj-Tower-at-Bitech-Unit-No---170117021703170417051706\/Customer-Advisor---Electronic--Malay---English-skills-_R1716601\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/THA-Bangkok---Bhiraj-Tower-at-Bitech-Unit-No---170117021703170417051706\/Customer-Advisor---Electronic--Malay---English-skills-_R1716601\/apply\",\"job_requisition_id\":\"R1716601\"}],\"organizations\":[{\"wid\":\"4dc455349dd910097596c3b4e0b80000\",\"descriptor\":\"W0ZY4Z Nothingtech\",\"reference_id\":\"W0ZY4Z\",\"custom_reference_id\":\"W0ZY4Z\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f013e7bd01477c10f9d39\",\"descriptor\":\"Concentrix Services (Thailand) Co., Ltd.\",\"reference_id\":\"CNSTH\",\"custom_reference_id\":null,\"company_reference_id\":\"CNSTH\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"satishkumar.vennamaneni@concentrix.com\"},\"first_name\":\"Sats Vennamaneni (102275026)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716601\",\"wid\":\"cf3d24f33699101eaf5913b1151a0000\",\"descriptor\":\"Customer Advisor - Electronic (Malay & English skills)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-thailand\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1121\",\"campaign_id\":\"14755\",\"campaign_title\":\"Solution Architect (TCF) R1717971\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Architect for Dynamics 365 Customer Engagement and Power Platform\",\"street\":\"MAR - Work-At-Home\",\"address\":\"MAR - Work-At-Home\",\"city\":null,\"state\":null,\"postal_code\":\"80000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. 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You\u2019ll manage a portfolio of advertisers, identify new revenue opportunities, and drive campaign performance through consultative selling and data-driven insights.<\/p><p><\/p><p><b>Your Responsibilities<\/b><\/p><p>In this role, you will:<\/p><p>\u2022 Drive advertising revenue by managing and growing a portfolio of SMB and mid-market advertisers<br \/>\u2022 Execute high-volume outbound sales outreach via calls, emails, and virtual meetings<br \/>\u2022 Identify upsell, cross-sell, and reactivation opportunities within existing accounts<br \/>\u2022 Consult advertisers on campaign strategy, targeting, and optimization to improve ROI<br \/>\u2022 Analyze campaign performance data (CTR, CPC, ROAS) and translate insights into actionable recommendations<br \/>\u2022 Generate new sales opportunities through prospecting, lead qualification, and pipeline development<br \/>\u2022 Build strong client relationships and act as a trusted digital marketing advisor<br \/>\u2022 Maintain accurate pipeline tracking and activity records in CRM systems (Salesforce preferred)<br \/>\u2022 Use AI-powered tools and sales intelligence platforms to prioritize leads and improve conversion rates<br \/>\u2022 Achieve and exceed monthly revenue and sales targets<\/p><p><\/p><p><b>What You Bring<\/b><\/p><p>\u2022 Experience in B2B sales, inside sales, ad sales, or digital marketing account management<br \/>\u2022 Strong consultative selling and objection-handling skills<br \/>\u2022 Proven ability to manage high-velocity sales cycles and outbound engagement<br \/>\u2022 Ability to translate marketing performance data into business recommendations<br \/>\u2022 Comfortable managing multiple accounts and a dynamic sales pipeline<br \/>\u2022 Experience with CRM systems and sales engagement tools<br \/>\u2022 Native or bilingual level of <b>Arabic <\/b>and advanced level of <b>English<\/b><\/p><p><\/p><p><b>Bonus Points If You Have<\/b><\/p><p>\u2022 1\u20133&#43; years of experience in digital advertising sales<br \/>\u2022 Experience working with Google Ads, LinkedIn Ads, Meta Ads, or similar platforms<br \/>\u2022 Background in SMB growth, performance marketing, or media sales<br \/>\u2022 Experience using sales intelligence or AI sales tools (Gong, Copilot, ChatGPT, etc.)<br \/>\u2022 Bachelor\u2019s degree in Business, Marketing, Communications, or similar<\/p><p><\/p><p><b>Competencies for Success<\/b><\/p><p>Successful Ad Sales Specialists demonstrate:<\/p><p><\/p><p><b>Revenue Ownership<\/b><br \/>You take accountability for hitting and exceeding revenue targets.<\/p><p><b>Consultative Selling<\/b><br \/>You position digital advertising solutions that align with client business goals.<\/p><p><b>Pipeline &amp; Sales Execution<\/b><br \/>You maintain strong outbound activity and pipeline discipline.<\/p><p><b>Data-Driven Decision Making<\/b><br \/>You use campaign metrics and insights to guide optimization and upselling opportunities.<\/p><p><b>Resilience &amp; Adaptability<\/b><br \/>You thrive in fast-paced sales environments and continuously improve your approach.<\/p><p><\/p><p><b>Why Join Concentrix?<\/b><\/p><p>We invest in your success with:<\/p><p>\u2022 Competitive salary package (\u20ac24K\u2013\u20ac30K)<br \/>\u2022 Performance-driven sales culture<br \/>\u2022 Central office location in the sunny Malaga<br \/>\u2022 Career progression opportunities in sales and account management<br \/>\u2022 Wellness programs and employee support initiatives<br \/>\u2022 Paid time off and referral bonuses<br \/>\u2022 Inclusive and diverse workplace culture<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"Ad Sales Specialist\",\"long_description\":\"<p><b><b>The Concentrix Advantage<\/b><\/b><\/p><p><\/p><p>Step into an engaging and high-performance sales environment where your impact directly drives revenue growth. At Concentrix, you&#39;ll join a collaborative, global team working with cutting-edge digital marketing solutions and some of the world\u2019s most innovative advertisers.<\/p><p><\/p><p>If you\u2019re motivated by targets, client success, and building long-term advertiser relationships, this is the place to accelerate your career.<\/p><p><\/p><p><b><b>Drive Revenue Through Digital Advertising<\/b><\/b><\/p><p><\/p><p>As an <b><b>Ad Sales Specialist<\/b><\/b>, you will play a key role in helping businesses grow through strategic digital advertising solutions. You\u2019ll manage a portfolio of advertisers, identify new revenue opportunities, and drive campaign performance through consultative selling and data-driven insights.<\/p><p><\/p><p><b><b>Your Responsibilities<\/b><\/b><\/p><p>In this role, you will:<\/p><p>\u2022 Drive advertising revenue by managing and growing a portfolio of SMB and mid-market advertisers<br \/>\u2022 Execute high-volume outbound sales outreach via calls, emails, and virtual meetings<br \/>\u2022 Identify upsell, cross-sell, and reactivation opportunities within existing accounts<br \/>\u2022 Consult advertisers on campaign strategy, targeting, and optimization to improve ROI<br \/>\u2022 Analyze campaign performance data (CTR, CPC, ROAS) and translate insights into actionable recommendations<br \/>\u2022 Generate new sales opportunities through prospecting, lead qualification, and pipeline development<br \/>\u2022 Build strong client relationships and act as a trusted digital marketing advisor<br \/>\u2022 Maintain accurate pipeline tracking and activity records in CRM systems (Salesforce preferred)<br \/>\u2022 Use AI-powered tools and sales intelligence platforms to prioritize leads and improve conversion rates<br \/>\u2022 Achieve and exceed monthly revenue and sales targets<\/p><p><\/p><p><b><b>What You Bring<\/b><\/b><\/p><p>\u2022 Experience in B2B sales, inside sales, ad sales, or digital marketing account management<br \/>\u2022 Strong consultative selling and objection-handling skills<br \/>\u2022 Proven ability to manage high-velocity sales cycles and outbound engagement<br \/>\u2022 Ability to translate marketing performance data into business recommendations<br \/>\u2022 Comfortable managing multiple accounts and a dynamic sales pipeline<br \/>\u2022 Experience with CRM systems and sales engagement tools<br \/>\u2022 Excellent communication skills in English (at least C1)<\/p><p><\/p><p><b><b>Bonus Points If You Have<\/b><\/b><\/p><p>\u2022 1\u20133&#43; years of experience in digital advertising sales<br \/>\u2022 Experience working with Google Ads, LinkedIn Ads, Meta Ads, or similar platforms<br \/>\u2022 Background in SMB growth, performance marketing, or media sales<br \/>\u2022 Experience using sales intelligence or AI sales tools (Gong, Copilot, ChatGPT, etc.)<br \/>\u2022 Bachelor\u2019s degree in Business, Marketing, Communications, or similar<\/p><p><\/p><p><b><b>Competencies for Success<\/b><\/b><\/p><p>Successful Ad Sales Specialists demonstrate:<\/p><p><\/p><p><b><b>Revenue Ownership<\/b><\/b><br \/>You take accountability for hitting and exceeding revenue targets.<\/p><p><b><b>Consultative Selling<\/b><\/b><br \/>You position digital advertising solutions that align with client business goals.<\/p><p><b><b>Pipeline &amp; Sales Execution<\/b><\/b><br \/>You maintain strong outbound activity and pipeline discipline.<\/p><p><b><b>Data-Driven Decision Making<\/b><\/b><br \/>You use campaign metrics and insights to guide optimization and upselling opportunities.<\/p><p><b><b>Resilience &amp; Adaptability<\/b><\/b><br \/>You thrive in fast-paced sales environments and continuously improve your approach.<\/p><p><\/p><p><b><b>Why Join Concentrix?<\/b><\/b><\/p><p>We invest in your success with:<\/p><p>\u2022 Competitive salary package (\u20ac24K\u2013\u20ac30K)<br \/>\u2022 Performance-driven sales culture<br \/>\u2022 Central office location in the sunny Malaga<br \/>\u2022 Career progression opportunities in sales and account management<br \/>\u2022 Wellness programs and employee support initiatives<br \/>\u2022 Paid time off and referral bonuses<br \/>\u2022 Inclusive and diverse workplace culture<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"Account Manager\u00a0in\u00a0Malaga\u00a0(Hybrid)\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b>\u00a0<\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a Sales Development Representative in Malaga (hybrid), you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p><\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As a<b> Sales Development Representative<\/b> on our team, you will:\u00a0<\/p><p><\/p><p>- Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise \u00a0<br \/>- Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies \u00a0<br \/>- Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client&#39;s leading cloud technologies \u00a0<br \/>- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers \u00a0<br \/>- Collect feedback from customers and articulate it back to the business: \u201cVoice of customer.\u201d\u00a0<\/p><p><\/p><p><b>Your qualifications<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:<\/b>\u00a0<\/p><p><\/p><p>- Are bilingual or proficient in Danish plus fluent in English\u00a0<br \/>- Have 1-2 years\u2019 experience in IT sales with a proven track record of success and\/or sales account management or customer management experience\u00a0<br \/>- Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc.\u00a0<\/p><p><\/p><p><b>It would be a plus if you:<\/b>\u00a0<\/p><p><\/p><p>- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions\u00a0<br \/>- Have Microsoft Fundamentals certification on MS Azure, Modern Workplace and\/or BizApps\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><\/p><p>What\u2019s in it for you\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><\/p><p><b>In this role, we offer benefits that help support your unique lifestyle:<\/b>\u00a0<\/p><p><\/p><p>- Full-time Spanish contract, we also help you with what you need to start working and living in Spain\u00a0<br \/>- Salary 25.000\u00a0euros gross per year &#43;\u00a0 4.800\u00a0euros gross per year in bonus &#43; Private Medical Insurance\u00a0<br \/>- Relocation support* \u00a0<br \/>- Full paid training for the company and the products you will be working on \u00a0<br \/>- A modern centrally placed office in Benalmadena, right next to the beach area \u00a0<br \/>- Spanish lessons, bonuses if you have friends that want to join as well, and much more\u00a0\u00a0 \u00a0<br \/>\u00a0<\/p><p>Experience the best version of you!\u00a0<\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\" Ad Sales Specialist\",\"long_description\":\"<div><div>Job Description<\/div><\/div><div><div><div><div><div><div><div><div><div><p><b>The Concentrix Advantage<\/b><\/p><p><\/p><p>Step into an engaging and high-performance sales environment where your impact directly drives revenue growth. At Concentrix, you&#39;ll join a collaborative, global team working with cutting-edge digital marketing solutions and some of the world\u2019s most innovative advertisers.<\/p><p><\/p><p>If you\u2019re motivated by targets, client success, and building long-term advertiser relationships, this is the place to accelerate your career.<\/p><p><\/p><p><b>Drive Revenue Through Digital Advertising<\/b><\/p><p><\/p><p>As an <b>Ad Sales Specialist<\/b>, you will play a key role in helping businesses grow through strategic digital advertising solutions. You\u2019ll manage a portfolio of advertisers, identify new revenue opportunities, and drive campaign performance through consultative selling and data-driven insights.<\/p><p><\/p><p><b>Your Responsibilities<\/b><\/p><p>In this role, you will:<\/p><p>\u2022 Drive advertising revenue by managing and growing a portfolio of SMB and mid-market advertisers<br \/>\u2022 Execute high-volume outbound sales outreach via calls, emails, and virtual meetings<br \/>\u2022 Identify upsell, cross-sell, and reactivation opportunities within existing accounts<br \/>\u2022 Consult advertisers on campaign strategy, targeting, and optimization to improve ROI<br \/>\u2022 Analyze campaign performance data (CTR, CPC, ROAS) and translate insights into actionable recommendations<br \/>\u2022 Generate new sales opportunities through prospecting, lead qualification, and pipeline development<br \/>\u2022 Build strong client relationships and act as a trusted digital marketing advisor<br \/>\u2022 Maintain accurate pipeline tracking and activity records in CRM systems (Salesforce preferred)<br \/>\u2022 Use AI-powered tools and sales intelligence platforms to prioritize leads and improve conversion rates<br \/>\u2022 Achieve and exceed monthly revenue and sales targets<\/p><p><\/p><p><b>What You Bring<\/b><\/p><p>\u2022 Experience in B2B sales, inside sales, ad sales, or digital marketing account management<br \/>\u2022 Strong consultative selling and objection-handling skills<br \/>\u2022 Proven ability to manage high-velocity sales cycles and outbound engagement<br \/>\u2022 Ability to translate marketing performance data into business recommendations<br \/>\u2022 Comfortable managing multiple accounts and a dynamic sales pipeline<br \/>\u2022 Experience with CRM systems and sales engagement tools<br \/>\u2022 Native or bilingual level of German and advanced level of English<\/p><p><\/p><p><b>Bonus Points If You Have<\/b><\/p><p>\u2022 1\u20133&#43; years of experience in digital advertising sales<br \/>\u2022 Experience working with Google Ads, LinkedIn Ads, Meta Ads, or similar platforms<br \/>\u2022 Background in SMB growth, performance marketing, or media sales<br \/>\u2022 Experience using sales intelligence or AI sales tools (Gong, Copilot, ChatGPT, etc.)<br \/>\u2022 Bachelor\u2019s degree in Business, Marketing, Communications, or similar<\/p><p><\/p><p><b>Competencies for Success<\/b><\/p><p>Successful Ad Sales Specialists demonstrate:<\/p><p><\/p><p><b>Revenue Ownership<\/b><br \/>You take accountability for hitting and exceeding revenue targets.<\/p><p><b>Consultative Selling<\/b><br \/>You position digital advertising solutions that align with client business goals.<\/p><p><b>Pipeline &amp; Sales Execution<\/b><br \/>You maintain strong outbound activity and pipeline discipline.<\/p><p><b>Data-Driven Decision Making<\/b><br \/>You use campaign metrics and insights to guide optimization and upselling opportunities.<\/p><p><b>Resilience &amp; Adaptability<\/b><br \/>You thrive in fast-paced sales environments and continuously improve your approach.<\/p><p><\/p><p><b>Why Join Concentrix?<\/b><\/p><p>We invest in your success with:<\/p><p>\u2022 Competitive salary package (\u20ac24K\u2013\u20ac30K)<br \/>\u2022 Performance-driven sales culture<br \/>\u2022 Central office location in the sunny Malaga<br \/>\u2022 Career progression opportunities in sales and account management<br \/>\u2022 Wellness programs and employee support initiatives<br \/>\u2022 Paid time off and referral bonuses<br \/>\u2022 Inclusive and diverse workplace culture<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1701789\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-08T09:11:29.738+02:00\",\"created_at\":\"2026-03-27T02:03:56.022+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDY?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"Senior Account Manager in Malaga (Hybrid)\",\"long_description\":\"<p><\/p><p><b>Experience the power of a game-changing career\u00a0<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Sales Development Representative<\/b> <b>in Malaga (Hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As an\u00a0<b>Sales Development Representative\u00a0<\/b>on our team, you will:\u00a0<\/p><p>- Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise\u00a0<br \/>- Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies\u00a0<br \/>- Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client&#39;s leading cloud technologies\u00a0<br \/>- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers\u00a0<br \/>- Collect feedback from customers and articulate it back to the business: \u201cVoice of customer.\u201d\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p>- Are bilingual or proficient in Dutch plus fluent in English\u00a0<br \/>- Have 1-2 years\u2019 experience in IT sales with a proven track record of success and\/or sales account management or customer management experience\u00a0<br \/>- Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc.\u00a0<\/p><p><\/p><p><b>It would be a plus if you:\u00a0<\/b><\/p><p>- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions\u00a0<br \/>- Have Microsoft Fundamentals certification on MS Azure, Modern Workplace and\/or BizApps\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0<\/b><\/p><p>- Full time 39h\/week permanent contract: Monday to Friday, from 08:00 to 17:00<\/p><p>- Base salary of 25,000 euros gross\/year &#43; a bonus of up to 4,800 euros gross\/year, private medical insurance<br \/>- Relocation support*<br \/>- Full-time Spanish contract, we also help you with what you need to start working and living in Spain<br \/>- Full paid training for the company and the products you will be working on<br \/>- A modern centrally placed office in Benalmadena, right next to the beach area with a hybrid working model<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><span>R1713472<\/span><\/p>\",\"ats_external_id\":\"R1713472\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"2083.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-08T09:11:29.535+02:00\",\"created_at\":\"2026-03-27T02:03:55.039+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDQ?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDQ\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"English\",\"Dutch\"],\"recruiter\":{\"email\":{\"address\":\"lucie.novotna@concentrix.com\"},\"first_name\":\"Novotn\u00e1, Lucie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103255681\",\"wid\":\"d13ea653bade103b4f2da200b6950000\",\"descriptor\":\"Lucie Novotn\u00e1 (103255681)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0633\",\"descriptor\":\"Sr. Advisor I, Technical Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370970\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Development-Representative--Dutch-speaking----Hybrid---Cloud-Solutions-MV02_R1713472-5\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Development-Representative--Dutch-speaking----Hybrid---Cloud-Solutions-MV02_R1713472-5\/apply\",\"job_requisition_id\":\"R1713472\"}],\"organizations\":[{\"wid\":\"46898e6d775c10016d1c75e3f5060000\",\"descriptor\":\"W0ZXXD MICROSOFT P_VDS AGP PRD\",\"reference_id\":\"W0ZXXD\",\"custom_reference_id\":\"W0ZXXD\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"marta.cutillas@concentrix.com\"},\"first_name\":\"Marta Cutillas Gallego (103148842)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1713472\",\"wid\":\"335ff93df7b8101b15e5113655f50000\",\"descriptor\":\"Sales Development Representative (Dutch-speaking) - Hybrid - Cloud Solutions MV02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1652\",\"campaign_id\":\"301\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1715922\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Swedish-speaking) - On-Site SP02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p>Ta ett jobb d\u00e4r du bidrar till att skapa en skillnad i m\u00e4nniskors liv! Tycker du om att hj\u00e4lpa andra och trivs med att anv\u00e4nda telefoner och datorer som en del av ditt dagliga arbete? Bli en del av ett f\u00f6retag med h\u00f6gt i tak och d\u00e4r du utvecklas!<\/p><p><\/p><p>Vi erbjuder dig ett fartfyllt jobb, h\u00e4rliga kollegor och utveckling<\/p><p><\/p><p>Du kommer att f\u00e5 utbildning och kontinuerlig coaching av dina chefer och ditt team. L\u00e4ra dig nya arbetsmetoder, utveckla din kommunikationsf\u00f6rm\u00e5ga samt arbeta i en digital milj\u00f6 med n\u00e5gra av marknadens mest innovativa tekniker. Det du kommer att l\u00e4ra dig hos oss kommer att g\u00f6ra dig till en v\u00e4rdefull medlem av v\u00e5rt team, eller vilket annat team som helst.<\/p><p><\/p><p>Hos Concentrix erbjuder vi:<\/p><p><\/p><p>- Attraktiva l\u00f6nevillkor<\/p><p>- Fullt spanskt kontrakt fr\u00e5n dag ett, med tillg\u00e5ng till det spanska sjukf\u00f6rs\u00e4kringsskyddet<\/p><p>- Tills vidare anst\u00e4llning, roterande schema: m\u00e5n. till fre. 08:00 - 18:00<\/p><p>- Betalt under utbildning<\/p><p>- Betald semester (4 veckor &#43; 4 dagar per kalender\u00e5r), med semesterdagar fr\u00e5n det f\u00f6rsta \u00e5ret du b\u00f6rjar arbeta*<\/p><p>- Ett stort utbud av rabatter p\u00e5 sportartiklar, resor, hemelektronik, osv. hos v\u00e5ra partners<\/p><p>- En fot in i ett f\u00f6retag d\u00e4r vi i f\u00f6rsta hand rekryterar internt f\u00f6r h\u00f6gre roller. Vi fr\u00e4mjar r\u00f6rlighet inom f\u00f6retaget, och vi \u00e4r idag verksamma i mer \u00e4n 60 l\u00e4nder runtom i v\u00e4rlden<\/p><p>- Ett modernt kontor med \u00f6ppen och trevlig planl\u00f6sning<\/p><p>- Flyttst\u00f6d i f\u00f6rekommande fall<\/p><p><\/p><p><\/p><p>Vad du kommer att uppleva hos Concentrix<\/p><p><\/p><p>Som en del av det Specsavers team kommer du att:<\/p><p><\/p><p>- Hantera inkommande och utg\u00e5ende samtal till befintliga eCommerce kunder samt online chatt.<\/p><p>- Hj\u00e4lpa dem med deras fr\u00e5gor om best\u00e4llningar, produkter, leveranser, erbjudanden och mycket mer, med fokus p\u00e5 bra service och ett gott bem\u00f6tande<\/p><p>- Hantera samtal som inte besvaras av butiker och l\u00e4mna kundf\u00f6rfr\u00e5gningar via Customer Relation Management systemet<\/p><p>- N\u00e4r du har skaffat dig erfarenhet, ha m\u00f6jligheten att hantera f\u00f6rfr\u00e5gningar via sociala medier och email<\/p><p>- Ha fokus p\u00e5 att ge bra kundupplevelser i varje kundkontakt - inklusive fokus p\u00e5 st\u00e4ndig f\u00f6rb\u00e4ttring av v\u00e5r kundn\u00f6jdhet<\/p><p>- Arbeta tillsammans med din grupp f\u00f6r att n\u00e5 Specsavers uppsatta m\u00e5l<\/p><p><\/p><p>Vem vi skulle vilja ha med i laget<\/p><p><\/p><p>Vi vill tr\u00e4ffa m\u00e4nniskor fr\u00e5n alla typer av bakgrunder, som tycker om att l\u00e4ra sig nytt och \u00e4r nyfikna. Din naturliga talang f\u00f6r att hj\u00e4lpa andra och g\u00f6ra det lilla extra f\u00f6r v\u00e5ra kunder kommer att passa in i det vi g\u00f6r p\u00e5 Concentrix.<\/p><p><\/p><p>Vi letar efter dig som:<\/p><p><\/p><p>- Har modersm\u00e5lsniv\u00e5 i svenska, \u00e4r flytande i engelska och kan genomg\u00e5 en utbildning p\u00e5 engelska utan problem<\/p><p>- \u00c4r proaktiv i ditt s\u00e4tt att arbeta och nyfiken p\u00e5 att l\u00e4ra dig Specsavers tj\u00e4nster, produktutbud och processer<\/p><p>- Har god erfarenhet av att arbeta med dator<\/p><p>- Har h\u00f6g servicef\u00f6rm\u00e5ga, \u00e4r t\u00e5lmodig och kan hantera missn\u00f6jda kunder p\u00e5 ett professionellt och positivt s\u00e4tt<\/p><p>- \u00c4r \u00f6ppen f\u00f6r en st\u00e4ndigt omv\u00e4xlande arbetsmilj\u00f6<\/p><p>- \u00c4r fokuserad p\u00e5 att arbeta proaktivitet, sj\u00e4lvg\u00e5ende och resonerar l\u00f6sningsorienterat i ett team.<\/p><p><\/p><p>Det skulle vara toppen om du dessutom:<\/p><p><\/p><p>- Har erfarenhet av att arbeta med CRM system, samt kan hantera flertal system samtidigt<\/p><p>- Har erfarenhet av att arbeta B2C<\/p><p>Uppfyller du inte alla krav? P\u00e5 Concentrix \u00e4r vi engagerade i att skapa en m\u00e5ngsidig och inkluderande arbetsplats d\u00e4r alla kan l\u00e4ra sig och utvecklas professionellt. Om du k\u00e4nner att du inte kryssar i alla kvalifikationer i arbetsbeskrivningen uppmuntrar vi dig att ans\u00f6ka hur som helst. Vi kommer att g\u00f6ra v\u00e5rt b\u00e4sta f\u00f6r att matcha dig med r\u00e4tt jobb, oavsett om det \u00e4r det h\u00e4r jobbet eller en framtida roll.<\/p><p><\/p><p>L\u00e5ter det som dig? V\u00e4lkommen till Concentrix!<\/p><p><\/p><p><\/p><p>Concentrix is an equal-opportunity employer<\/p><p>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p><p>* V\u00e5ra rekryterare kommer att f\u00f6rklara vilka villkor som g\u00e4ller.<\/p><p><b><span>R1715922<\/span><\/b><\/p>\",\"ats_external_id\":\"R1715922\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"1600\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-08T09:11:29.174+02:00\",\"created_at\":\"2026-03-27T02:03:53.807+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDE?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDE\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"Swedish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"monica.barreiro@concentrix.com\"},\"first_name\":\"Barreiro Lopez, Monica\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"217784\",\"wid\":\"60219339f7a01064825d372cc80969a5\",\"descriptor\":\"Monica Barreiro Lopez (217784)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367716\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Customer-Representative--Swedish-speaking----On-Site-SP02_R1715922\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Customer-Representative--Swedish-speaking----On-Site-SP02_R1715922\/apply\",\"job_requisition_id\":\"R1715922\"}],\"organizations\":[{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"7e2140314d3b101ef4dbdca35cc10000\",\"descriptor\":\"W0ZPU3 P_Specsavers\",\"reference_id\":\"W0ZPU3\",\"custom_reference_id\":\"W0ZPU3\",\"company_reference_id\":null},{\"wid\":\"494c1b495ebc101ee735d76b98800000\",\"descriptor\":\"19437 - Specsavers - WHRUNWAY83\",\"reference_id\":\"WHRUNWAY83\",\"custom_reference_id\":\"WHRUNWAY83\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980139e3065a123c0616ba\",\"descriptor\":\"COGS (SITE) Training Agent Direct\",\"reference_id\":\"TRAINAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"caroline.johansson@concentrix.com\"},\"first_name\":\"Caroline Johansson (102539931)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715922\",\"wid\":\"163ec871ad23101d81460852e7510000\",\"descriptor\":\"Customer Representative (Swedish-speaking) - On-Site SP02\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1653\",\"campaign_id\":\"291\",\"campaign_title\":\"Advisor I, Customer Service R1539573\",\"campaign_type\":\"job_application\",\"job_title\":\"Refer a Friend (Spain Master)\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<h3><span><span><b>Refer a Friend Program: Simplified Rules<\/b><\/span><\/span><\/h3><p><span><span><b>Objective<\/b><br \/>The Refer a Friend program allows Concentrix Spain Region employees to recommend candidates for job openings and earn a referral bonus.<\/span><\/span> <span><span><b>Who Can Participate?<\/b><br \/>All employees can participate, except: <\/span><\/span><\/p><ul><li><span><span>Supervisors\/Team Leaders and Direct Supervisors for their own teams.<\/span><\/span><\/li><li><span><span>Program Managers\/Directors if the candidate is hired for their program.<\/span><\/span><\/li><li><span><span>HR Recruitment Department employees.<\/span><\/span><\/li><\/ul><p><span><span><b>How to Recommend a Candidate?<\/b><\/span><\/span><\/p><ul><li><span><span>Please refer using the button above and fill in the details of your friend<\/span><\/span><\/li><\/ul><p><\/p><p><span><span><b>Eligibility Conditions<\/b><\/span><\/span><\/p><ul><li><span><span>The candidate must not have applied to Concentrix Spain Region in the last 6 months or been referred by another employee in the past year.<\/span><\/span><\/li><li><span><span>The candidate cannot be a former employee who left less than two years ago.<\/span><\/span><\/li><li><span><span>Interns are not eligible for referral.<\/span><\/span><\/li><li><span><span>Any leave (unpaid or sick) longer than 1 week delays the required 3-month employment period for the bonus.<\/span><\/span><\/li><\/ul><p><span><span><b>Other Key Points<\/b><\/span><\/span><\/p><ul><li><span><span>The recruiter for your project has 48 hours priority over your referral.<\/span><\/span><\/li><li><span><span>You can check the status of your referral via a link provided by email.<\/span><\/span><\/li><li><span><span>HR can only share if the referral is \u201cIn process\u201d or \u201cHired\u201d\u2014reasons for rejection are confidential.<\/span><\/span><\/li><li><span><span>If a referral is not hired within 1 year, you must refresh it to remain eligible.<\/span><\/span><\/li><li><span><span>If a candidate is hired for a different position or language than initially recommended, the bonus will adjust accordingly.<\/span><\/span><\/li><li><span><span>You are eligible for a bonus if your referral is hired and stays for at least 3 months:<\/span><\/span><\/li><\/ul><p><span><span><b>Program Updates<\/b><br \/>The Administration Specialist will review the program annually for any updates.<\/span><\/span><\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1539573\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-08T09:11:26.770+02:00\",\"created_at\":\"2026-03-27T02:03:49.554+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"monica.barreiro@concentrix.com\"},\"first_name\":\"Barreiro Lopez, Monica\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"217784\",\"wid\":\"60219339f7a01064825d372cc80969a5\",\"descriptor\":\"Monica Barreiro Lopez (217784)\"},{\"id\":\"102539777\",\"wid\":\"da7d7d2449a210103339ccd52b920000\",\"descriptor\":\"Jean-Pierre Cortas (102539777)\"},{\"id\":\"102542271\",\"wid\":\"da7d7d2449a21010332ff4c6c2310005\",\"descriptor\":\"Ana Isabel Leon Casas (102542271)\"},{\"id\":\"102999157\",\"wid\":\"f49961d5724310109d8d1df1f3d30000\",\"descriptor\":\"Rhea Kirpalani (102999157)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-279359\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Refer-a-Friend--Spain-Master-_R1539573\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Refer-a-Friend--Spain-Master-_R1539573\/apply\",\"job_requisition_id\":\"R1539573\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"alberto.laporta@concentrix.com\"},\"first_name\":\"Alberto Laporta (102541742)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1539573\",\"wid\":\"4dd9f1778c29102ae8b3bdd382530000\",\"descriptor\":\"Refer a Friend (Spain Master)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"563\",\"campaign_id\":\"96\",\"campaign_title\":\"Advisor I, Customer Service R1560939\",\"campaign_type\":\"job_application\",\"job_title\":\"Danish-speaking Customer Support specialist (Travel industry)\",\"street\":\"LTU Work-at-Home\",\"address\":\"LTU Work-at-Home\",\"city\":\"Vilnius\",\"state\":null,\"postal_code\":\"97165\",\"region\":null,\"country\":\"Lithuania\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. 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This is a flexible way to decide how you want to work with us, anywhere from 50 - 100% (note: the training period is fulltime only, part-time is possible after this stage)<\/span><\/p><p><\/p><p><b>About the role,<\/b> as a Customer Support Specialist, you will be responsible for<\/p><ul><li>Bringing great customer service to\u00a0the customers via phone and e-mail,<\/li><li>Providing accurate information about new bookings, rebooking&#39;s and cancellation options for air and rail travel, hotel bookings and more<\/li><li>Finding\u00a0solutions for each individual customer to ensure their journey runs smoothly<\/li><\/ul><p><\/p><p><b>To do great in this role<\/b><span>, you must be fluent in Danish and have a good command of English. Other than that, we&#39;d love for you to be flexible and dynamic addition to our team.<\/span><\/p><p><\/p><p><b><span>To make the most of your time here, we&#39;ll<\/span><span>\u00a0<\/span>offer you this<span>:<\/span><\/b><\/p><ul><li>A salary of\u00a02300,- Euros\/Gross<\/li><li>Bonus up to 250,- Euros\/Gross<\/li><li>Flexible work schedule<\/li><li>A job you can do from the comfort of your own home<\/li><li>Supportive and fun coworkers (if we do say so ourselves)<\/li><\/ul><p><\/p><p><b>Start date:<\/b> 2nd of February, 2026.<\/p><p><b>Working hours: <\/b>Work in 8,5 h shifts, Monday to Sunday, from 9 AM till 8 PM<\/p><p><b>Location:<\/b> Work from home (in Lithuania)<\/p><p><\/p><p><span>Our\u00a0<\/span>recruitment process\u00a0<span>consists of a short phone interview, an online\u00a0test, finally an interview and a background check. If we turn out to be a match, we&#39;ll be happy to make an offer!<\/span><\/p>\",\"ats_external_id\":\"R1560939\",\"location\":\"Vilnius\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T00:24:40.033+03:00\",\"created_at\":\"2026-03-27T01:27:20.802+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Ng?\",\"apply_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-baltics\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1654\",\"campaign_id\":\"283\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1618042\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Dutch-speaking) - On-Site SP02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p><b>Klantenservice medewerker voor Specsavers in Malaga<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Wij zijn op zoek naar Nederlandstalige medewerker voor de Specsavers klantenservice in ons kantoor in Malaga! \u00a0<br \/>\u00a0<br \/>Als je graag dagelijks anderen helpt, telefonisch sterk bent en handig in het gebruik van de computer als onderdeel van je werk, dan hebben wij een boeiende baan voor jou. Dit in een energieke en leuke werkomgeving, omringd door toegewijde en deskundige collega&#39;s.\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In de rol van Klantenservice medewerker behandel je vooral inkomende en uitgaande telefoongesprekken en daarnaast ook via Live Chat en e-mail met bestaande klanten. Je helpt de klant met vragen over bestellingen, producten en aanbiedingen en doet dit met een focus op goede service en een vriendelijke benadering, om zo de door Specsavers gestelde doelen te behalen.\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Een groot deel van je taken bestaat uit het ervoor zorgen dat de klant een service van wereldklasse krijgt.\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Je werkt vanuit ons nieuwe ruime kantoor in het zonnige Benalm\u00e1dena-M\u00e1laga waar waar collegialiteit, ontwikkeling en aandacht voor diversiteit hoog in het vaandel staan.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Taken:\u00a0<\/p><p>\u00a0\u00a0<\/p><p>- Je beantwoordt vragen en help eCommerce klanten via telefoon, Live Chat en e-mail met betrekking tot online bestellingen en betalingen. \u00a0<br \/>- Je behandelt telefoontjes die door de winkels worden doorgeschakeld en registreert deze correct via het ticketsysteem \u00a0<br \/>- Jouw \u201dnumber 1 focus\u201d is het bieden van de beste customer service inclusief een focus op voortdurende verbetering van de\u00a0 klanttevredenheid \u00a0<br \/>- Je volgt de voorgeschreven procedures die voor en binnen het project zijn gecre\u00eberd \u00a0<br \/>- Mogelijkheid om in de toekomst vragen via Social Media te behandelen \u00a0<br \/>- Teamwork, snel en adequaat communiceren via de verschillende communicatiekanalen\u00a0 \u00a0<br \/>- Gestelde targets bereiken\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Over jou:\u00a0<br \/>\u00a0<br \/>- Je spreekt en schrijft vloeiend Nederlands en Engels en kunt een opleiding in het Engels volgen \u00a0<br \/>- Je bent punctueel \u00a0<br \/>- Je hebt ervaring met computer- en CRM systemen en bent in staat om hier gelijktijdig mee te werken \u00a0<br \/>- Je bent proactief in het ontwikkelen van je kennis van de diensten, procedures en de producten van Specsavers \u00a0<br \/>- Je bent klantvriendelijk, hebt geduld en kunt ontevreden klanten op een professionele en positieve manier verder helpen \u00a0<br \/>- Je staat open voor een constant veranderende werkomgeving\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Wij bieden:\u00a0<\/p><p>- Volledig Spaans contract \u00a0<br \/>- Mogelijkheden voor verdere professionele ontwikkeling en groei \u00a0<br \/>- Vast dienstverband vanaf dag 1 \u00a0<br \/>- Betaalde opleiding \u00a0<br \/>- Betaalde vakantie (4 weken &#43; 4 dagen \/ kalenderjaar) \u00a0<br \/>- Een modern kantoor met een open en ruime indeling \u00a0<br \/>- Werktijden: wisselend van maandag tot en met vrijdag tussen 08:00 - 18:00, zaterdag van 09:00 tot 17:00 (twee vrije weekenden per maand)\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Herken je jezelf in bovenstaande beschrijving en wil je ons team komen versterken, stuur dan vandaag nog je CV op!\u00a0<\/p><p>START: 01\/06\/2026<br \/>LOCATIE: Malaga, Benalm\u00e1dena \u00a0<br \/>TYPE CONTRACT: voltijds\u00a0<\/p><p>Concentrix\u00a0 is an equal opportunity employer\u00a0<\/p><p>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws\u00a0<\/p>\",\"ats_external_id\":\"R1618042\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"1600\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-08T09:11:25.202+02:00\",\"created_at\":\"2026-03-27T01:27:20.243+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODM?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODM\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"English\",\"Dutch\"],\"recruiter\":{\"email\":{\"address\":\"monica.barreiro@concentrix.com\"},\"first_name\":\"Barreiro Lopez, Monica\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"217784\",\"wid\":\"60219339f7a01064825d372cc80969a5\",\"descriptor\":\"Monica Barreiro Lopez (217784)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370551\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Customer-Representative--Dutch-speaking----On-Site-SP02_R1618042\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Customer-Representative--Dutch-speaking----On-Site-SP02_R1618042\/apply\",\"job_requisition_id\":\"R1618042\"}],\"organizations\":[{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"7e2140314d3b101ef4dbdca35cc10000\",\"descriptor\":\"W0ZPU3 P_Specsavers\",\"reference_id\":\"W0ZPU3\",\"custom_reference_id\":\"W0ZPU3\",\"company_reference_id\":null},{\"wid\":\"494c1b495ebc101ee735d76b98800000\",\"descriptor\":\"19437 - Specsavers - WHRUNWAY83\",\"reference_id\":\"WHRUNWAY83\",\"custom_reference_id\":\"WHRUNWAY83\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980139e3065a123c0616ba\",\"descriptor\":\"COGS (SITE) Training Agent Direct\",\"reference_id\":\"TRAINAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"noort.van@concentrix.com\"},\"first_name\":\"Jamie Joelle Van De Noort (102541271)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1618042\",\"wid\":\"d1c44a3f102a1000ee313dca44af0000\",\"descriptor\":\"Customer Representative (Dutch-speaking) - On-Site SP02\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1655\",\"campaign_id\":\"267\",\"campaign_title\":\"Advisor II, Sales - Bilingual R1709806\",\"campaign_type\":\"job_application\",\"job_title\":\"Business Developer (Danish Speaking) - On-Site TY01\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"Som forretningsudvikler i Malaga (on-site),\",\"long_description\":\"<div><p>Vil du v\u00e6re en del af et innovativt og voksende team? Vi er en global teknologi- og service virksomhed, der driver fremtidens brands. Vi hj\u00e6lper velkendte brands - dem du bruger hver dag med at forbedre deres forretninger med teknologi og integrerede l\u00f8sninger i over 70 lande.<\/p><p><\/p><p>\u00d8nsker du at vokse og blive inspireret,<b> som forretningsudvikler i Malaga (on-site),<\/b> vil du v\u00e6re en del af vores team af game-changers, som driver fremtidens brands.<\/p><p><\/p><p>Dette job er en fantastisk mulighed for karrierev\u00e6kst, personelig udvilking, \u00a0og venner for livet.<\/p><p><br \/>Ved at arbejde i et internationalt milj\u00f8 vil du f\u00e5 erfaringer, der vil berige dit CV og din personelige udvikling.<\/p><p><\/p><p><b>Hvad skal du lave? <\/b><\/p><p>Som business developer p\u00e5 vores team vil du:<\/p><p>- Repr\u00e6sentere Danmarks og Skandinaviens f\u00f8rende forsikringsselskab, med st\u00e6rke argumenter p\u00e5 h\u00e5nden<\/p><p>- Hav den f\u00f8rste kontakt med potentielle kunder, hvor du afd\u00e6kker deres behov<\/p><p>- S\u00e6t m\u00f8det direkte ind i forsikringsselskabets kalender, forsikringsselskabet st\u00e5r for forsikringssalget<\/p><p>- M\u00e6rk hold\u00e5nden, hvor alle hj\u00e6lper hinanden<\/p><p><\/p><p><b>Dine kvalifikationer<\/b><\/p><p>Vi tager i mod vores game-changers med \u00e5bne arme, mennesker med forskellig baggrund, som er nysgerrige og villige til at l\u00e6re. Dit naturlige talent for at hj\u00e6lpe andre og g\u00f8re en forskel.<\/p><p><\/p><p>Concentrix er et godt match hvis du:<\/p><p>- Snakker dansk flyende og har godt kenskab til engelsk.<\/p><p>- Er selvst\u00e6ndig, drevet af resultater og br\u00e6nder for dit job<\/p><p>- Har godt kendskab til telemarketing\/salg<\/p><p>- Har min 2 \u00e5rs arbejdserfaring<\/p><p>- Kan identificere nye slagschancer<\/p><p>- Er god til at navigere p\u00e5 en computer<\/p><p>- Erfaring inden for salg eller m\u00f8debooking er en fordel, men ikke et krav.<\/p><p>- Er en teamplayer<\/p><p>- Er villig til at g\u00e5 den ekstra mile for at f\u00e5 m\u00f8det i hus<\/p><p>- Er kvalitetsbevidst<\/p><p>- Kan lide at arbejde med frihed under eget ansvar<\/p><p><\/p><p>Opfylder du ikke alle krav? Ingen bekrymning. Vi er dedikerede i at s\u00f8rge for, at du allievel f\u00e5r en god start.<\/p><p><\/p><p>Det vigtigste er du er villig til at l\u00e6re og ikke bange for en udfordring.<\/p><p>Vi s\u00f8rger for, at du f\u00e5r den bedste opl\u00e6ring og l\u00f8bende tr\u00e6ning til at vedligeholde og forbedre dine evner som m\u00f8debooker. Vi gl\u00e6der os til at hj\u00e6lpe dig med, at blive den bedste version af dig selv p\u00e5 vores team.<\/p><p><\/p><p><b>Hvad er der i det for dig?<\/b><\/p><p><\/p><p>Vi udfordrer mulighederne, for at kunne levere de bedst mulige resultater og den bedste kundeoplevelse, som er udover normalen. Det er derfor, vi investerer betydeligt i vores folk, vores infrastruktur og vores evner for at sikre langsigtet succes for vores teams, vores kunder og DIG.<\/p><p><\/p><p>I denne rolle tilbyder vi fordele, der hj\u00e6lper med at underst\u00f8tte din <b>unikke livsstil:<\/b><\/p><p>- Fuldtidskontrakt 39 timer\/uge: Mandag til Torsdag<\/p><p>- L\u00f8n 20.400 euro brutto\/\u00e5r &#43; op til 3000 euro brutto\/\u00e5r i bonus<\/p><p>- Fantastisk kontorplacering i Benalmadena, Malaga<\/p><p>- Betalt opl\u00e6ring<\/p><p>- Karriereudviklingsprogram og specialiserede kurser<\/p><p><\/p><p><b>Oplev den bedste version af dig!<\/b><\/p><p><\/p><p>Hos Concentrix investerer vi i vores game-changers, fordi vi ved, at n\u00e5r vores folk trives, trives vores kunder og deres kunder.<\/p><p><\/p><p>Hvis alt dette f\u00f8les som det perfekte skridt i din karriererejse, vil vi gerne h\u00f8re fra dig. Ans\u00f8g i dag, og find ud af, hvorfor over 440.000&#43; game-changers rundt om i verden kalder Concentrix for deres &#34;valgte arbejdsgiver&#34;.<\/p><p><\/p><p><i>Concentrix er en arbejdsgiver med lige muligheder<\/i><\/p><p><i>Vi er stolte forenet som \u00e9t team, \u00e9n virksomhed globalt. Vi er forpligtet til lige besk\u00e6ftigelsesmuligheder for alle kandidater og et arbejdsmilj\u00f8 fri for diskrimination og chikane. Al vores rekrutteringspraksis er baseret p\u00e5 forretningsbehov, jobkrav og faglige kvalifikationer uden hensyntagen til race, alder, k\u00f8nsidentitet, seksuel orientering, religion, etnicitet, familie- eller for\u00e6ldrestatus, national oprindelse, handicap eller enhver anden klassifikation beskyttet af g\u00e6ldende national lovgivning.<\/i><\/p><\/div><p><span>R1709806<\/span><\/p>\",\"ats_external_id\":\"R1709806\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"1700\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-08T09:11:18.492+02:00\",\"created_at\":\"2026-03-27T01:02:41.910+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjc?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjc\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"English\",\"Danish\"],\"recruiter\":{\"email\":{\"address\":\"sofia.bentodematosferreira@concentrix.com\"},\"first_name\":\"Bento De Matos Ferreira, Sofia\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102540447\",\"wid\":\"da7d7d2449a21010382b12ae06150001\",\"descriptor\":\"Sofia Bento De Matos Ferreira (102540447)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2951\",\"descriptor\":\"Advisor II, Sales - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368644\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Business-Developer--Danish-Speaking----On-Site-TY01_R1709806\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Business-Developer--Danish-Speaking----On-Site-TY01_R1709806\/apply\",\"job_requisition_id\":\"R1709806\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"80767babee88101ef757ffe8fd300000\",\"descriptor\":\"W0ZPO0 P_Tryg Spain\",\"reference_id\":\"W0ZPO0\",\"custom_reference_id\":\"W0ZPO0\",\"company_reference_id\":null},{\"wid\":\"3daa876c3ed6101ee8e8bd6904660000\",\"descriptor\":\"20278 - Tryg - WHSBTSPAIN98\",\"reference_id\":\"WHSBTSPAIN98\",\"custom_reference_id\":\"WHSBTSPAIN98\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"jeppe.jensen@concentrix.com\"},\"first_name\":\"Jeppe Jensen (102540855)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1709806\",\"wid\":\"6b00a5c3223410171fbdc25515650000\",\"descriptor\":\"Business Developer (Danish Speaking) - On-Site TY01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"545\",\"campaign_id\":\"154\",\"campaign_title\":\"Advisor I, Customer Service R1538642\",\"campaign_type\":\"job_application\",\"job_title\":\"Contact Officer voor een bekende Nederlandse bank (vestiging Jaggernath Lachmonstraat)\",\"street\":\"SUR Paramaribo- Jaggernath Lachmonstraat 233\",\"address\":\"SUR Paramaribo- Jaggernath Lachmonstraat 233\",\"city\":\"Paramaribo\",\"state\":\"Paramaribo\",\"postal_code\":null,\"region\":null,\"country\":\"Suriname\",\"short_description\":\"Versterk het team bij Concentrix vandaag!\",\"long_description\":\"<h1><b>Over de functie<\/b><\/h1><h1><\/h1><h2><\/h2><p>Heb jij affiniteit met zowel het bankwezen als met klantcontact? Dan hebben we voor jou een interessant project!<br \/><b>CONCENTRIX <\/b>Suriname is op zoek naar fulltime Contact Officers oftewel klantadviseurs, voor een bekende Nederlandse bank. Je dient de bank zo goed mogelijk te representeren door middel van excellente <b><u>telefonische klantenservice<\/u><\/b> te verlenen.<br \/>\u00a0<\/p><p>Als Contact Officer ben je binnen jouw aandachtsgebied het aanspreekpunt voor onze klant. Je helpt klanten door vragen te beantwoorden, informatie te verstrekken of klachten te behandelen. Je zorgt daarbij voor een juiste inventarisatie en blijft in contact met de klant. Door jouw up-to-date kennis<\/p><p>kun je feilloos inspelen op ontwikkelingen in de markt of media. Zonodig schakel je de expertise in van andere afdelingen. Je signaleert knelpunten en draagt verbeterpunten aan. Mogelijk ben je ook<\/p><p>betrokken bij het realiseren van de oplossing. Als Contact Officer ben je op de hoogte van de digitale afzetkanalen en stimuleer je het gebruik hiervan. Jouw service is excellent en verrassend. Jij maakt van elke klant een echte Ambassadeur.<\/p><h2><\/h2><p><\/p><h1><b>Functie eisen<\/b><\/h1><ul><li><p>Minimale leeftijd van 18 jaar<\/p><\/li><li><p>Minimaal afgerond middelbare opleiding of daaraan gelijkgesteld<\/p><\/li><li><p>Bereid zijn een opleiding Wet op het financieel toezicht (WFT) te volgen<\/p><\/li><li><p>Bereid zijn de Bankier eed af te leggen<\/p><\/li><li><p>Goede beheersing van de Nederlandse- en Engelse taal<\/p><\/li><li><p>Goede sociale en communicatieve vaardigheden;<\/p><\/li><li><p>Je luistert goed en dringt snel door tot de kern;<\/p><\/li><li><p>Je hebt overtuigingskracht en weet verbinding te maken met elke klant;<\/p><\/li><li><p>Je bent vakbekwaam en gemotiveerd om op de hoogte te blijven van de nieuwste ontwikkelingen binnen jouw aandachtsgebied;<\/p><\/li><li><p>Je weet dat je werk risico\u2019s meebrengt voor het imago van de bank en handelt daarom zorgvuldig en integer;<\/p><\/li><li><p>Uitstekende computervaardigheden;<\/p><\/li><li><p>Goede typvaardigheden (minimaal 180 APM, minimaal 95% foutloos)<\/p><\/li><li><p>Nauwkeurig, gestructureerd, flexibel en positief ingesteld;<\/p><\/li><li><p>Je bent een echte multitasker en zet graag een stapje extra voor de klanten;<\/p><\/li><li><p>Klantgericht, resultaatgericht en stressbestendig;<\/p><\/li><li><p><b>Je kunt een bewijs van goed gedrag overleggen <i>(strookje van aanvraag is alvast voldoende bij indiensttreding)<\/i><\/b><i>;<\/i><\/p><\/li><li><p>Beschikken over eigen vervoer of eigen vervoersregeling;<\/p><\/li><\/ul><h2><\/h2><h2><\/h2><p><\/p><h1><b>Werktijden<\/b><\/h1><ul><li><p>Eerst drie weken WFT-training van maandag t\/m vrijdag van 07:00 tot 14:30uur<\/p><\/li><li><p>Daarna een week basistraining van maandag t\/m vrijdag van 07:00 tot 14:30uur<\/p><\/li><li><p>En vervolgens twee weken producttraining van maandag t\/m vrijdag van 07:00 tot 15:30uur<\/p><\/li><li><p>Na de training zul je 40uren per week ingeroosterd worden binnen de openingstijden van maandag t\/m vrijdag tussen 04:00 AM en 12:30 PM <i>(wanneer de wintertijd in oktober 2025 ingaat in Nederland, zullen de openingstijden aangepast worden naar 05:00 tot 13:30PM).<\/i><\/p><\/li><\/ul><h2><\/h2><h2><\/h2><p><\/p><h1><b><span>Wat <\/span><\/b><b>wij bieden<\/b><\/h1><ul><li><p>Een prettige, informele en leerzame werkomgeving;<\/p><\/li><li><p>Een full-time basistraining, WFT-training en een producttraining <i>(betaald training)<\/i>;<\/p><\/li><li><p>Na het behalen van de WFT-training ontvang jij een certificaat hiervoor;<\/p><\/li><li><p>Doorlopend coaching;<\/p><\/li><li><p>Een goed salaris in EURO (uitbetaling naar keuze in SRD of EURO)<\/p><\/li><li><p>Loyaliteitsbonus<\/p><\/li><li><p>Vervoerstoelage op basis van gewerkte uren<\/p><\/li><li><p>Heb je reeds minimaal 6 maanden contactcenter ervaring? Dan wordt dit beloond met een hoger startloon;<\/p><\/li><li><p>Doorgroeimogelijkheden;<\/p><\/li><li><p>Referral bonus (als jij andere geschikte kandidaten aanbeveelt die indienst treden)<\/p><\/li><li><p>Loyaliteitsbonus (bij 3, 6 en 12 maanden indienst. Na een jaar ontvang je elke 6 maanden een loyaliteitsbonus)<\/p><\/li><li><p>Volledige betaling van de ziektekostenverzekering<\/p><\/li><\/ul><h2><\/h2><h1><\/h1><p><\/p><h1><b>Solliciteren<\/b><\/h1><p>Spreekt het bovenstaande je aan?<\/p><p>Klik dan gauw op <b>&#34;apply now&#34;<\/b> en volg de verdere stappen om jouw sollicitatie in te dienen.<\/p><p>Lukt het niet via de website te solliciteren? stuur dan een mail naar <a href=\\\"mailto:recruitment.sr&#64;concentrix.com\\\" target=\\\"_blank\\\">recruitment.sr&#64;concentrix.com<\/a>\u00a0<\/p><p><\/p><p><\/p><p><\/p><p><\/p><h2><\/h2><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p><span>De bovenstaande uitspraken zijn bedoeld om de algemene aard en het niveau van het werk te beschrijven dat wordt uitgevoerd door de mensen die voor deze functie zijn toegewezen. Ze zijn niet bedoeld als een uitputtende lijst van alle verantwoordelijkheden, plichten en vaardigheden die vereist zijn voor het personeel dat binnen deze functietitel werkt. Concentrix is \u200b\u200been werkgever die gelijke kansen biedt. Concentrix evalueert gewalificeerde kandidaten zonder rekening te houden met ras, huidskleur, religie, geslacht, nationale afkomst, leeftijd, seksuele geaardheid, gender identiteit of gender expressie, beschermde veteranenstatus, handicapstatus of enig ander wettelijk beschermd kenmerk.<\/span><\/p><p><\/p>\",\"ats_external_id\":\"R1538642\",\"location\":\"Paramaribo, Paramaribo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-28T23:24:39.366+02:00\",\"created_at\":\"2026-03-27T00:55:12.961+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTQ?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1656\",\"campaign_id\":\"253\",\"campaign_title\":\"Advisor I, Customer Service R1701394\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (German - speaking) On-site MA05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Customer Service Representative in Barcelona (On-site)\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b>\u00a0<\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b> Customer Service Representative in Barcelona (On-site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the fashion industry.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As a <b>Customer Service Representative <\/b>on our team, you will:\u00a0<\/p><p>- Act as the first point of contact for dealers and end users, handling phone and email inquiries in real time<\/p><p>- Troubleshoot technical issues and provide timely accurate resolutions<\/p><p>- Educate customers on product usage, updates, and best practices<\/p><p>- Create and manage support tickets to ensure proper tracking and resolution<\/p><p>- Collaborate with internal teams to resolve complex or escalated cases<\/p><p>- Maintain accurate customer records and documentation in internal systems<\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p>- Are proficient or bilingual in German plus an advanced level of English\u00a0<br \/>- Have good disposition to work in a customer service environment\u00a0<br \/>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<br \/>- 2 year experience in Customer service or Technical Support area<br \/>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u00a0<\/p><p>- Full-time 39 hours\/week permanent contract<br \/>- Schedule: Monday to Friday 09:00 - 18:00<br \/>- Salary range 20,500 euros gross\/year &#43; up to 2,000 euros gross\/year in bonus\u00a0<br \/>- Central office location in Barcelona\u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs, specialized courses\u00a0<br \/>\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p>Concentrix is an equal opportunity employer\u00a0<\/p><p>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/p>\",\"ats_external_id\":\"R1701394\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-08T09:11:16.788+02:00\",\"created_at\":\"2026-03-27T00:44:40.732+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTM?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"German\",\"English\"],\"recruiter\":{\"email\":{\"address\":null},\"first_name\":null},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-359113\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--German---speaking--On-site-MA05_R1701394\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--German---speaking--On-site-MA05_R1701394\/apply\",\"job_requisition_id\":\"R1701394\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"alberto.laporta@concentrix.com\"},\"first_name\":\"Alberto Laporta (102541742)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1701394\",\"wid\":\"62b461240939100de7a76a9e09c10000\",\"descriptor\":\"Customer Service Representative (German - speaking) On-site MA05\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"546\",\"campaign_id\":\"144\",\"campaign_title\":\"Advisor I, Customer Service R1543394\",\"campaign_type\":\"job_application\",\"job_title\":\"Servicemedewerker voor de praktijklijn van een Medisch Contactcentrum (Jagernath Lachmonstraat)\",\"street\":\"SUR Paramaribo- Jaggernath Lachmonstraat 233\",\"address\":\"SUR Paramaribo- Jaggernath Lachmonstraat 233\",\"city\":\"Paramaribo\",\"state\":\"Paramaribo\",\"postal_code\":null,\"region\":null,\"country\":\"Suriname\",\"short_description\":\"Versterk het team bij Concentrix vandaag!\",\"long_description\":\"<p>Heb jij affiniteit met zowel de gezondheidszorg, cultuurverschillen alsook met telefonische dienstverlening? Dan hebben we voor jou een interessant project!<br \/><b>CONCENTRIX<\/b> Suriname is op zoek naar fulltime Servicemedewerkers voor de praktijklijn van een Medisch Contactcentrum (MCC).<\/p><p><\/p><p>Het MCC zorgt voor goede zorg voor alle asielzoekers (vluchtelingen uit andere landen) in Nederland. Hierbij besteden ze extra aandacht aan taal- en cultuurverschillen, de asielprocedure, de leefsituatie en de zorgbehoefte van asielzoekers. Dit doen zij vanuit de kernwaarden: vertrouwen, professioneel en maatschappelijk.<br \/>Als Servicemedewerker dien je het MCC zo goed mogelijk te representeren door op een empathische manier telefonische ondersteuning te verlenen.<br \/>\u00a0<\/p><p><\/p><p><\/p><h1><b>Een greep uit je dagelijkse werkzaamheden:<\/b><\/h1><p><\/p><p><\/p><ul><li><p>Telefonische ondersteuning, in- en outbound (reactief);<\/p><\/li><li><p>Het te woord staan van asielzoekers, COA-medewerkers en (GZA-) zorgverleners (evt. met tolk) m.b.t.:<\/p><\/li><li><p>- Afspraken maken n.a.v. doorverwijzingen van de huisarts of andere zorgverleners<\/p><\/li><li><p>- Afspraken in het ziekenhuis, fysiotherapie etc.<\/p><\/li><li><p>Deze afspraken worden zelf gemaakt, waarbij rekening wordt gehouden met de verzekeringsvoorwaarden voor de asielzoeker (RMA)<\/p><\/li><li><p>- Afspraken maken m.b.t. tandklachten;<\/p><\/li><li><p>Triage van pijnklachten en beoordeling of het een spoedafspraak is of een reguliere afspraak;<\/p><\/li><li><p>Afspraak inplannen bij gecontracteerde tandarts en indien noodzakelijk ongecontracteerde tandarts;<\/p><\/li><li><p>Afspraak inplannen bij tandartsbus op locatie in tandarts applicatie;<\/p><\/li><li><p>Afspraak maken bij specialistische partijen voor tandklachten zoals kindtandarts, kaakchirurg etc;<\/p><\/li><li><p>Beantwoorden van verzekeringsvragen;<\/p><\/li><li><p>Boeken van zorgtaxi\u2019s;<\/p><\/li><li><p>O.b.v. geldende voorwaarden (type COA-locatie en indicatie pati\u00ebnt);<\/p><\/li><li><p>Overige vragen zoals het doorverbinden naar locaties.<\/p><\/li><\/ul><p><\/p><p><\/p><p><\/p><p><\/p><h1><b>Functie eisen<\/b><\/h1><p><\/p><p><\/p><ul><li><p>Minimale leeftijd van 20 jaar;<\/p><\/li><li><p>Minimaal afgerond middelbare opleiding of daaraan gelijkgesteld;<\/p><\/li><li><p>Goede beheersing van zowel de Nederlandse als de Engelse taal;<\/p><\/li><li><p>Goede sociale en communicatieve vaardigheden;<\/p><\/li><li><p>Empathisch vermogen;<\/p><\/li><li><p>Je weet effectief om te gaan met cultuurverschillen. Je kent de verschillen in communicatiestijlen en weet je daarop aan te passen;<\/p><\/li><li><p>Je luistert goed en dringt snel door tot de kern;<\/p><\/li><li><p>Je weet dat je werk risico\u2019s meebrengt voor het imago van de gezondheidszorg en handelt daarom zorgvuldig en integer;<\/p><\/li><li><p>Assertiviteit (onder andere de regie nemen in een gesprek op een beleefde en correcte manier);<\/p><\/li><li><p>Uitstekende computervaardigheden (je zult met diverse computersystemen werken);<\/p><\/li><li><p>Goede typvaardigheden (minimaal 180 APM, minimaal 95% foutloos)<\/p><\/li><li><p>Nauwkeurig, gestructureerd, flexibel en positief ingesteld;<\/p><\/li><li><p>Je bent een echte multitasker en zet graag een stapje extra voor de cli\u00ebnten\/pati\u00ebnten;<\/p><\/li><li><p>Stressbestendig zijn;<\/p><\/li><li><p><b>Je kunt een bewijs van goed gedrag overleggen <i>(strookje van aanvraag is alvast voldoende bij indiensttreding)<\/i><\/b><i>;<\/i><\/p><\/li><li><p>Beschikken over eigen vervoer of eigen vervoersregeling;<\/p><\/li><\/ul><h1><\/h1><h1><\/h1><p><\/p><h1><b>Werktijden<\/b><\/h1><h1><\/h1><ul><li><p>Eerst een week basistraining van maandag t\/m vrijdag van 07:00 tot 14:30uur<\/p><\/li><li><p>Daarna een week producttraining van maandag t\/m vrijdag van 03:30 tot 12:00uur<\/p><\/li><li><p>Na de training zul je minimaal 32uur per week en maximaal 40 uur per week ingeroosterd worden binnen de openingstijden van <b>maandag t\/m vrijdag tussen 03:30AM en 12:00PM<\/b> <i>(wanneer de wintertijd in oktober 2024 ingaat in Nederland, zullen de openingstijden aangepast worden naar 04:30AM tot 13:00PM).<\/i><\/p><\/li><li><p>Elke dag vanaf 03:30AM beschikbaar zijn\u00a0<\/p><\/li><\/ul><h1><\/h1><h1><\/h1><p><\/p><h1><\/h1><h1><b><span>Wat <\/span><\/b><b>wij bieden<\/b><\/h1><ul><li><p>Een prettige, informele en leerzame werkomgeving<\/p><\/li><li><p>Een full-time basistraining en een producttraining <i>(betaald training)<\/i><\/p><\/li><li><p>Doorlopend coaching<\/p><\/li><li><p>Een uitstekend salaris in EURO (uitbetaling naar keuze in SRD of EURO)<\/p><\/li><li><p>Taaltoeslag (omdat 80% van de gesprekken in het Engels gevoerd dienen te worden)<\/p><\/li><li><p>Loyaliteitsbonus<\/p><\/li><li><p>Referralbonus<\/p><\/li><li><p>Vakantiegeld (uitbetaling in de maand juli)<\/p><\/li><li><p>Doorgroeimogelijkheden<\/p><\/li><li><p>Volledige betaling van de ziektekostenverzekering<\/p><\/li><\/ul><h1><\/h1><p><\/p><p><\/p><h1><b>Solliciteren<\/b><\/h1><p><\/p><p><b>Spreekt het bovenstaande je aan?<\/b><\/p><p>Klik dan gauw op <b>&#34;apply now&#34;<\/b> en volg de verdere stappen.<\/p><p><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1543394\",\"location\":\"Paramaribo, Paramaribo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-28T23:24:39.274+02:00\",\"created_at\":\"2026-03-27T00:37:51.739+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQ?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1124\",\"campaign_id\":\"14744\",\"campaign_title\":\"Solution Architect (TCF) R1717936\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect for Power Platform\",\"street\":\"SWE Work-at-Home\",\"address\":\"SWE Work-at-Home\",\"city\":\"SWE\",\"state\":\"Skane County\",\"postal_code\":\"25225\",\"region\":null,\"country\":\"Sweden\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Cloud Solution Architect for Power Platform<\/b><\/p><p>We are looking for a seasoned Power Platform Cloud Solution Architect with extensive experience in Power Platform development. This role emphasizes developing and implementing governance strategies, best practices, and customized Power Platform solutions. The ideal candidate will be skilled in leveraging the Power Apps and Power Automate Studio and Power Platform Admin Center to assist customers with architectural design, troubleshoot existing applications, and establish governance frameworks tailored to organizational needs.<\/p><p><\/p><p><b>Qualifications<\/b><\/p><ul><li><b>Experience Level:<\/b><span>\u00a0<\/span>SME expert in Power Platform governance, administration, and Power Apps development.<\/li><li><b>Technical Expertise:<\/b><span>\u00a0<\/span>Advanced knowledge of Power Platform Admin Center and Center of Excellence Starter Kit configuration.<\/li><li><b>Power Platform Technologies:<\/b><span>\u00a0<\/span>Strong proficiency in Power Apps (Canvas and especially Model Driven Apps), Power Automate (cloud and especially desktop flows), Dataverse, Power Pages and other Power Platform components.<\/li><li><b>Enterprise Focus:<\/b><span>\u00a0<\/span>Demonstrated experience in Power Platform administration and support within large-scale environments.<\/li><li><b>Training &amp; Troubleshooting:<\/b><span>\u00a0<\/span>Skilled in delivering technical training and resolving complex application issues.<\/li><li><b>Problem-Solving &amp; Collaboration:<\/b><span>\u00a0<\/span>Excellent analytical and collaboration skills.<\/li><li><b>Communication:<\/b><span>\u00a0<\/span>Strong ability to engage with key stakeholders and cross-functional teams.<\/li><li><b>Certifications:<\/b><span>\u00a0<\/span>Advanced Microsoft certifications preferred.<\/li><li><b>Consulting Experience:<\/b><span>\u00a0<\/span>Previous customer-facing roles are highly desirable.<\/li><li><b>Continuous Learning:<\/b><span>\u00a0<\/span>Strong commitment to staying updated on modern engineering practices and tools.<\/li><\/ul><p><\/p><p><b>Required Skill Set<\/b><\/p><p><\/p><p><b>Power Platform Development<\/b><\/p><ul><li>Develop and maintain Power Apps solutions with a focus on model driven apps development and architecture.<\/li><li>Development of Power Pages.<\/li><li>Knowledge of Application Lifecycle Management (ALM) via Solutions.<\/li><li>Experience in setting up, troubleshooting and optimizing Power Automate desktop flows.<\/li><li>Familiarity with integrating data from Dataverse, SharePoint, and other sources.<\/li><li>Ability to provide technical training and guide customers through architectural decisions for custom Power Apps solutions.<\/li><\/ul><p><\/p><p><b>Power Platform Administration &amp; Governance<\/b><\/p><ul><li>Administer and support Power Platform environments, including Power Apps, Power Automate, and Power Platform Admin Center (PPAC).<\/li><li>Deep understanding of Dataverse, governance strategies, environment planning, and security.<\/li><li>Expertise in developing environment strategies (environment types, purpose, security roles).<\/li><li>Proficiency in licensing (standard vs. premium), capacity planning, and Data Loss Prevention (DLP) policies.<\/li><li>Analytical skills for reporting and data analysis within PPAC and M365 audit logs.<\/li><li>Capable of establishing and managing a Power Platform Center of Excellence (CoE).<\/li><\/ul><p><\/p><p><b>Desired Skill Set<\/b><\/p><p><\/p><p><b>Dynamics 365 Customer Engagement<\/b><\/p><ul><li>Up to date product knowledge in Dynamics 365 Customer Engagement modules:<ul><li>Dynamics 365 Sales<\/li><li>Dynamics 365 Customer Service<\/li><li>Dynamics 365 Customer Insights \u2013 Journeys<\/li><li>Dynamics 365 Field Service<\/li><\/ul><\/li><\/ul><p><\/p><p><b>Dynamics CRM On-premises<\/b><\/p><ul><li>Enterprise level administration and development focused specifically with:\u00a0\u00a0<ul><li>CRM infrastructure installation and configuration\u00a0<\/li><li>CRM deployment configuration\u00a0<\/li><li>CRM customization\u00a0and configuration (Data model, forms, views, JavaScript, C# .NET, plugins, workflows)\u00a0<\/li><li>CRM integration\u00a0<\/li><li>Dynamics CRM Cloud Migration\u00a0<\/li><\/ul><\/li><li>Knowledge in CRM 2015&#43; 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><p>We&#39;re Concentrix. The intelligent transformation partner. 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This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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El socio de transformaci\u00f3n inteligente. Enfocados en soluciones. Impulsados por la tecnolog\u00eda. Potenciados por la inteligencia.\\n\\nEl l\u00edder global en tecnolog\u00eda y servicios que impulsa a las mejores marcas del mundo, hoy y en el futuro. Nos enfocamos en soluciones, impulsados por la tecnolog\u00eda y potenciados por la inteligencia. Con datos e insights \u00fanicos, una profunda experiencia en la industria y soluciones tecnol\u00f3gicas avanzadas, somos el socio de transformaci\u00f3n inteligente que impulsa un mundo que funciona, ayudando a las empresas a ser sorprendentemente simples para trabajar, interactuar y hacer negocios. Damos forma a nuevas carreras innovadoras en m\u00e1s de 70 pa\u00edses, atrayendo al mejor talento.\\n\\nEl equipo de Productos y Servicios T\u00e9cnicos de Concentrix es la fuerza impulsora detr\u00e1s de la transformaci\u00f3n, los datos y los servicios tecnol\u00f3gicos de la compa\u00f1\u00eda. Integramos ingenier\u00eda digital de clase mundial, creatividad y un profundo entendimiento del comportamiento humano para encontrar y liberar valor a trav\u00e9s de experiencias impulsadas por la tecnolog\u00eda y la inteligencia. Combinamos dise\u00f1o centrado en las personas, datos potentes y tecnolog\u00eda s\u00f3lida para acelerar la transformaci\u00f3n a gran escala. Estar\u00e1s rodeado de los mejores del mundo, brindando tecnolog\u00eda l\u00edder en el mercado y conocimientos para modernizar y simplificar la experiencia del cliente. Dentro de nuestro equipo de servicios profesionales, ofrecer\u00e1s consultor\u00eda estrat\u00e9gica, dise\u00f1o, servicios de asesoramiento, investigaci\u00f3n de mercado y anal\u00edtica de centros de contacto que generan insights para mejorar resultados y valor para nuestros clientes, logrando as\u00ed nuestra visi\u00f3n.\\n\\nNuestros talentos innovadores alrededor del mundo han dedicado sus carreras a garantizar que cada relaci\u00f3n sea excepcional. 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It\u2019s work you can feel proud of!<\/b><\/i><\/p><p>We\u2019re looking for passionate, caring &amp; experienced people to join our Inbound Sales team! We are offering a fantastic opportunity to work on behalf of one of the UK\u2019s biggest Telecommunications company!<\/p><ul><li>Excellent starting salary of<span>\u00a0<\/span><b>\u00a325,480<\/b><b> plus opportunity to earn Bonus which is uncapped!<\/b><\/li><li>Role is based <span>Adwick Park, Swinton, Rotherham S63 5NA<\/span><\/li><li><b>Rotational Shift pattern.<\/b><span>\u00a0<\/span>You will work 40 hrs per week between the hours of 8am-10.15pm Monday - Sunday<\/li><li><\/li><\/ul><p>As an<span>\u00a0<\/span><b>Inbound Sales Advisor,<\/b><span>\u00a0<\/span>You will be taking inbound calls from customers who are currently within the last 6 months of their contracts. 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One Company. One Concentrix<\/b><\/i><\/p><p><\/p><p><i><b>Concentrix is an Equal Opportunity Employer, and we welcome candidates from diverse backgrounds. All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.<\/b><\/i><\/p><p><\/p><p><i><b>Concentrix is a Disability Confident and equal opportunity employer. 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Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a\u00a0German Customer Support Advisor\u00a0working on an internationally innovative campaign with a salary of R20\u00a0000.<br \/><br \/>With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique. Imagine being a part of a company that supports each other\u2019s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.<br \/><br \/>You will be working on-site from our vibrant Cape Town office where creativity meets innovative technology. All the while, you will become part of a community of likeminded individuals that that become friends for life.<br \/><br \/>What you will do in this role<\/p><p><\/p><ul><li>Taking ownership of high profile, escalated cases from beginning to resolution<\/li><li>Manage work order within business SLA&#39;s<\/li><li>Proactively offer solutions to any issues or concerns that customers might face<\/li><li>Consistently applying agreed behavioural and compliance standards<\/li><li>Sharing knowledge and skills with other members of the team<\/li><li>Communicating new information that is relevant to the campaign to colleagues, customers and managers<\/li><li>Developing and maintaining current knowledge of the campaign<\/li><li>Ensuring first contact resolution at all times<\/li><li>Protecting information security and taking responsibility for highlighting any issues that you are made aware of by using the correct processes<\/li><li>Providing excellent customer experiences at all time<\/li><li>Verifying and updating customer information<\/li><li>Proactively offer solutions to any issues or concerns that customers might face<\/li><li>Your qualifications and experience<\/li><\/ul><p><br \/>This\u00a0Customer Support\u00a0Advisor role at Concentrix is a great match if you:<\/p><p><\/p><ul><li>Have a minimum of 6 months international Call Centre <span>experience\u00a0<b>(essential)<\/b><\/span><\/li><li>Passed Grade 12<\/li><li>Ability to work shifts aligned to UK business hours<\/li><li>Proficient in German verbal communication<\/li><li>Are self-motivated and highly responsible<\/li><\/ul><p><\/p><p>What is in it for you?<\/p><p><br \/>In this role, we offer benefits that help you support your unique lifestyle:<\/p><p><\/p><ul><li>A monthly salary of R20\u00a0000<\/li><li>Medical aid for main member \/ medical insurance for employee and two dependents<\/li><li>Pension Fund<\/li><li>Subsidised transport<\/li><li>Group life cover<\/li><li>Fantastic Employee Assistance Programme (EAP)<\/li><li>Access to financial well-being sessions, will writing sessions and stress management sessions<\/li><li>Team building and upskill training opportunities<\/li><li>Interactive and inclusive company culture<\/li><\/ul><p><br \/>Ready to bring your skills, experience and sense of urgency to a company that values your expertise. Discover why over 550,000 game-changers around the globe call Concentrix their\u201cemployer of choice.\u201d Together, we will achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p><p><br \/><b><span>Eligibility to work<\/span><\/b><\/p><p><br \/><span>In accordance with South African law, only applicants who are legally authorised to work in the SA will be considered for this position and the appointment will be made in line with the company\u2019s EE Plan.<\/span><\/p><p><\/p><p><b><span>Disclaimer\u00a0\u00a0 <\/span><\/b><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><\/p><p>#ConcentrixSA<\/p><p><\/p>\",\"ats_external_id\":\"R1703535\",\"location\":\"Cape Town, Western Cape\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-11T23:59:07.849Z\",\"created_at\":\"2026-03-26T23:37:38.944Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDk3?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDk3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1657\",\"campaign_id\":\"252\",\"campaign_title\":\"Advisor II, Technical Support  R1718050\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Support Advisor (Italian - speaking) On-site MI36\",\"street\":\"ESP La Coruna\",\"address\":\"ESP La Coruna\",\"city\":\"A Coruna\",\"state\":\"A Coruna\",\"postal_code\":\"15008\",\"region\":\"A Coruna\",\"country\":\"Spain\",\"short_description\":\" Technical Support Agents with Italian \",\"long_description\":\"<p>Are you interested in starting or focusing your career in the technology and software area?<\/p><p><\/p><p>We are looking for <b>Technical Support Agents with Italian<\/b> to provide technical assistance to a project with a world leading software development company.\u00a0<\/p><p><\/p><p>If you have similar previous experience, or you have developed as an IT Technician, and you are interested in the offer, do not hesitate to apply!\u00a0<\/p><p><\/p><p><b>Requirements:\u00a0<\/b><\/p><p><\/p><p>- Excellent interpersonal and communication skills in Italian (native) and English (advanced)<\/p><p>- Training or experience in IT technologies\/products, especially in Cloud technologies or products related to Office, Outlook, Onedrive, Exchange, Sharepoint, Sharepoint, Lync Server, Microsoft Windows (valuable)\u00a0<\/p><p>- Ability to handle diverse customer situations, with empathy and professionalism.\u00a0<\/p><p>- Critical and logical thinking for effective problem solving\u00a0<\/p><p><\/p><p><b>What do we offer? \u00a0<\/b><\/p><p><\/p><p>- Full time (39h\/week), permanent contract, from Monday to Friday, 09.00 - 18.00<\/p><p>- Excellent work environment (multicultural)\u00a0<\/p><p>- Good work-life balance\u00a0<\/p><p>- Extensive training on the product, cutting-edge technologies and highly demanded in the market.\u00a0<\/p><p>- Important possibilities for development and promotion within the company, nationally and internationally.\u00a0<\/p><p><\/p><p>If you think you fit the position or want more information about it, we invite you to apply, we will be happy to work with you!\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Do you have the interest in IT and you would like to be a part of a dynamic and multinational team in Prague?<span>\u00a0<\/span><b>Then apply today!<\/b><span>\u00a0<\/span>We are providing outsourced inside sales services to market leader IT vendors and constantly looking for talents from multiple countries.<\/p><p><\/p><p>We are looking for an ambitious, enthusiastic professional to fill the<span>\u00a0<\/span><b>position of ISR (Inside Sales Representative) with Polish language.<\/b><span>\u00a0<\/span>This is an excellent opportunity for individuals seeking B2B sales career within the global player in the IT Industry with the possibility of personal development that could set a great start for your career. Working closely with business partners and the diverse team on site will make your daily work more interesting without the boring routine.<\/p><p><\/p><h2>Responsibilities<b>:<\/b><\/h2><ul><li>Assigned customer portfolio to manage and drive their purchasing via consultative selling<\/li><li>Proactively do calling to all assigned existing customers and new prospective clients (hunting) and generating pipeline and incremental business on both<\/li><li>Providing an accurate forecast for the open and closed pipeline, and cooperating with other functions (Pre-Sales, Management, Pricing, Partner Managers, Filed Sales) to ensure smooth flow of the Business<\/li><\/ul><p><\/p><h2><b>Requirements:<\/b><\/h2><ul><li>Previous<b><span>\u00a0<\/span>B2B sales experience<\/b><\/li><li>Proven track of records in KPIs and Sales Achievements<\/li><li>A winning attitude and competitive nature<\/li><li>Strong in communication and proactive approach to customers<\/li><li>Ability to set priorities based on the customer, Quota and KPI objectives<\/li><li>Ability to work under stress, handle unique situations and work in the team<\/li><li>Basic IT knowledge and orientation on IT market<\/li><li>Native POLISH language and strong English both in oral and written form<\/li><\/ul><p><\/p><h2>We offer<\/h2><ul><li>Meal vouchers<\/li><li>Benefit card<\/li><li>Tasty coffee&amp;tea<\/li><li>Fresh fruit and refreshments in the workplace<\/li><li>Multisport card<\/li><li>Daily use of foreign languages, especially English<\/li><li>Great referral bonus<\/li><li>Game corners, relaxation zones and terraces (for smokers and non-smokers), fully equipped kitchenettes<\/li><li>Around the building, there are plenty of restaurants that are also vegan-friendly<\/li><li>A team that is fair and human at all times, including corporate governance<\/li><li>Close to public transport (Metro Bud\u011bjovick\u00e1)<\/li><li>Fitness center and park nearby<\/li><li>Opportunity to develop a career within a multinational environment<\/li><\/ul><\/div><\/div>\",\"ats_external_id\":\"R1705633\",\"location\":\"Prague\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-28T23:23:53.449+02:00\",\"created_at\":\"2026-03-26T21:30:51.517+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MDU?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MDU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1658\",\"campaign_id\":\"251\",\"campaign_title\":\"Advisor I, B2B Sales R1717769\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Account Manager (German-speaking) - Hybrid - Tech Industry ES03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<div><\/div><div><div><div><div><div><div><div><div><div><p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Sales Account Manager in Barcelona (hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p><\/p><p>As a <b>Sales Account Manager<\/b>, you will: \u00a0<br \/>- Build and grow relationships with resellers with the aim of understanding their business.<\/p><p>- Maximizing reseller trust and loyalty to our brand above the competition.<\/p><p>- Facilitate reseller competencies and certification in BU products.<\/p><p>- Detect new opportunities and facilitate the closure of deals with the help of support team (if needed).<br \/>- Ensure resellers are taking advantage of promotions, events &amp; programs.<br \/>- Monitor the execution of reseller marketing plan, investment and co-marketing activities. \u00a0<br \/>- Possibly attend product and\/or reseller events to meet key partners.<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0<\/p><p><\/p><p>- Are bilingual German with advanced English.<br \/>- Have at least 2 years sales experience (preferably B2B).<br \/>- Have strong communication skills (verbal &amp; written).<br \/>- Value collaboration and enjoy working with a motivated, multi-language team.<\/p><p>- A Bachelors degree in Marketing preferred, but not essential.<\/p><p><\/p><p><b>It would be a plus if you:\u00a0<\/b>\u00a0<\/p><p><\/p><p>- Have experience working with channel partners \/ resellers \/ distributors.\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond the norm. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>- Full-time\u00a039 hours\/week permanent contract:\u00a0 Monday to Thursday from 9:00 to 18:00, Friday from 9:00 to 17:00<br \/>- Salary 24,000 euros gross\/year &#43; up to 7,000 euros gross\/year in bonus &#43; private medical insurance.<br \/>- Office in central location in Barcelona, opportunity to work from home<\/p><p>- Bring-a-friend (referral) bonus opportunities\u00a0<\/p><p>- Full paid training on the company and the project you&#39;ll be working on\u00a0<\/p><p>- Career development programs, specialized courses\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At <b>Concentrix,<\/b> we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i><br \/><span>R1717769<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1717769\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"2000\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-11T01:59:06.914+02:00\",\"created_at\":\"2026-03-26T21:05:09.145+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTE?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTE\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"German\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"francisco.ferrer@concentrix.com\"},\"first_name\":\"Ferrer, Francisco\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102538739\",\"wid\":\"da7d7d2449a21010333ecc44217d0000\",\"descriptor\":\"Francisco Ferrer (102538739)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3364\",\"descriptor\":\"Advisor I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370472\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Sales-Account-Manager--German-speaking----Hybrid---Tech-Industry-ES03_R1717769\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Sales-Account-Manager--German-speaking----Hybrid---Tech-Industry-ES03_R1717769\/apply\",\"job_requisition_id\":\"R1717769\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"e97455ad7991100351fccf552c150000\",\"descriptor\":\"W0ZW8Q P_Sbt_Spain_Epson Sapphire\",\"reference_id\":\"W0ZW8Q\",\"custom_reference_id\":\"W0ZW8Q\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"da61a4561a231003516dd6f91ec30000\",\"descriptor\":\"23649 - Seiko Epson Corporation - WHSBTSPAIN376\",\"reference_id\":\"WHSBTSPAIN376\",\"custom_reference_id\":\"WHSBTSPAIN376\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"francois.louw@concentrix.com\"},\"first_name\":\"Francois Louw (102541752)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1717769\",\"wid\":\"fb5ab2f95d68101fa394fa63ff0c0000\",\"descriptor\":\"Sales Account Manager (German-speaking) - Hybrid - Tech Industry ES03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1659\",\"campaign_id\":\"250\",\"campaign_title\":\"Advisor II, B2B Sales R1703386\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative (Danish-speaking) - Hybrid - High Tech Industry HE04\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<div><p><b><span>Experience the power of a game-changing career\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Want<\/span><span><span>\u00a0<\/span>to be part of an innovative and growing team?<\/span><\/span><span><span><span>\u00a0<\/span><\/span><\/span><span><span>We\u2019re<\/span><span><span>\u00a0<\/span>a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If<span>\u00a0<\/span><\/span><span>you\u2019re<\/span><span><span>\u00a0<\/span>looking to grow and be inspired, as an<span>\u00a0<\/span><\/span><\/span><b><span>Inside Sales Representative in<span>\u00a0<\/span><\/span><\/b><b><span>Malaga (Hybrid)<\/span><\/b><b><span>,<\/span><\/b><span><span><span>\u00a0<\/span>you will be part of our team of<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>who are powering the brands of the future in<span>\u00a0<\/span><\/span><span>tech.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Career growth and personal development\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>This is<span>\u00a0<\/span><\/span><span>a great opportunity<\/span><span><span>\u00a0<\/span>to experience the power of<span>\u00a0<\/span><\/span><span>what\u2019s<\/span><span><span>\u00a0<\/span>next and develop \u201cfriends for life\u201d at the same time.<span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>give you all the training,<span>\u00a0<\/span><\/span><span>cutting-edge<\/span><span><span>\u00a0<\/span>technologies, and the continuing support<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>need to succeed<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What you will do in this role\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In everything we do, we believe in doing right by and for people \u2013 our clients,<span>\u00a0<\/span><\/span><span>their<\/span><span><span>\u00a0<\/span>customers, our people, our community, and our planet<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As an<span>\u00a0<\/span><\/span><\/span><b><span>Inside Sales Representative<\/span><\/b><span><span><span>\u00a0<\/span>on our team, you will:\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Provide expert assistance to the list of clients and partners using a consultative approach to account management<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Create the business environment for sustained growth on the account<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Develop and maintain the relationship within the account in order to maintain long term visibility of strategy, plans and competitor activity<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Research new sales opportunities within the existing portfolio of accounts<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Prepare commercial and technical service proposals - Focus on driving profitability through proactive management - Execute and achieve sales quota and targets<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Track, manage, and report ongoing activity relative to sales pipeline.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Timely response and resolution of incoming customer or partner calls<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Your qualifications\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We embrace our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Concentrix is a great match if you:\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Are proficient or bilingual in<span>\u00a0Danish and English<\/span><\/span><\/span><br \/><span><span>- Have a solid sales background and<span>\u00a0<\/span><\/span><span>previous<\/span><span><span>\u00a0<\/span>experience in Sales B2B<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have<span>\u00a0<\/span><\/span><span>strong communication<\/span><span><span>\u00a0<\/span>skills<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Are achievement and goal oriented, motivated and self-starter<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have<span>\u00a0<\/span><\/span><span>previous<\/span><span><span>\u00a0<\/span>experience working with channel<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Are dynamic and energetic<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Don\u2019t<\/span><span><span>\u00a0<\/span>meet every requirement? No worries.<span>\u00a0<\/span><\/span><span>We\u2019re<\/span><span><span>\u00a0<\/span>dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you<span>\u00a0<\/span><\/span><span>don\u2019t<\/span><span><span>\u00a0<\/span>check every box, we still encourage you to apply.<span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>do our best to match you with the right job, whether<span>\u00a0<\/span><\/span><span>it\u2019s<\/span><span><span>\u00a0<\/span>this one or another role<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<span>\u00a0<\/span><\/span><span>That\u2019s<\/span><span><span>\u00a0<\/span>why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In this role, we offer benefits that help support your unique lifestyle:\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><\/span><span><span>Full-time<span>\u00a0<\/span><\/span><\/span><span><span>contract,<span>\u00a0<\/span><\/span><\/span><span><span>39<\/span><\/span><span><span><span>\u00a0<\/span>hours<\/span><span>\/week:<span>\u00a0<\/span><\/span><\/span><span><span>Monday to Friday 08:00\/ 08:30 to 17:0<\/span><\/span><span><span>0\/17:30<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Salary offer: on-target earnings<span>\u00a0<\/span><\/span><\/span><span><span>21,600 euros gross\/yea<\/span><\/span><span><span>r<\/span><\/span><span><span>\u00a0&#43; 7,400 euros bonus gross\/year &#43; private medical insurance<\/span><\/span><br \/><span><span>- Friends hunting (referral) bonus<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Great office location in<span>\u00a0<\/span><\/span><\/span><span><span>Malaga<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Full paid training about the company and the project you will be working on<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Career development program and specialized courses<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Opportunities for a career abroad through the International Mobility Program<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Experience the best version of you<\/span><span>!\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>At<span>\u00a0<\/span><\/span><\/span><b><span>Concentrix<\/span><\/b><span><span>, we invest in our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>because we know that when our people thrive, our clients and their customers thrive<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><i><span>\u00a0<\/span><\/i><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Concentrix is an equal opportunity employer\u00a0<\/span><\/i><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><i><span>We&#39;re<\/span><span><span>\u00a0<\/span>proudly<span>\u00a0<\/span><\/span><span>united as one<\/span><span><span>\u00a0<\/span>team, one company, globally.<span>\u00a0<\/span><\/span><span>We&#39;re<\/span><span><span>\u00a0<\/span>committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/i><span>\u00a0<\/span><\/p><p><span>R1703386<\/span><\/p><\/div>\",\"ats_external_id\":\"R1703386\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"1800\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-08T09:11:16.623+02:00\",\"created_at\":\"2026-03-26T20:49:53.037+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTA?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTA\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. 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Aqui, as oportunidades de crescimento s\u00e3o reais. Ap\u00f3s completar 3 meses conosco, voc\u00ea poder\u00e1 se candidatar a vagas de n\u00edvel superior ao seu cargo atual ou explorar posi\u00e7\u00f5es em \u00e1reas administrativas. Al\u00e9m disso, oferecemos um pacote de benef\u00edcios que vai al\u00e9m do b\u00e1sico:<\/span><br \/><br \/><span>\u2022 VA\/VR<\/span><br \/><span>\u2022 Seguro de vida<\/span><br \/><span>\u2022 Assist\u00eancia m\u00e9dica e odontol\u00f3gica para cuidar da sua sa\u00fade<\/span><br \/><span>\u2022 Aux\u00edlio creche\/bab\u00e1 para apoiar sua fam\u00edlia<\/span><br \/><span>\u2022 Parcerias com at\u00e9 50% de desconto em faculdades e at\u00e9 80% em escolas de idiomas para impulsionar sua forma\u00e7\u00e3o<\/span><br \/><span>\u2022 Plano de Carreira, cres\u00e7a com a gente e conquiste novas oportunidades de desenvolvimento profissional!<\/span><br \/><span>\u2022 Programa de bem-estar para cuidar da sua qualidade de vida<\/span><br \/><span>\u2022 Ambientes disruptivos com salas de jogos, TV e muito mais<\/span><br \/><span>\u2022 E outros benef\u00edcios exclusivos para a sua cidade<\/span><br \/><br \/><br \/><span>Estamos em busca de pessoas comprometidas, atentas aos detalhes e apaixonadas por ajudar outras pessoas. Com seu talento em resolver problemas e comunica\u00e7\u00e3o, voc\u00ea far\u00e1 a diferen\u00e7a para nossos clientes e para o time prestando um atendimento humanizado atrav\u00e9s do Chat, E-mail e\/ou Voz.<\/span><br \/><br \/><span>O que voc\u00ea precisa para brilhar aqui:<\/span><br \/><br \/><span>\u2022 Ensino m\u00e9dio completo.<\/span><br \/><span>\u2022 Experi\u00eancia em atendimento multicanal (voz, chat e e-mail).<\/span><br \/><span>\u2022 Familiaridade com tecnologia: boa digita\u00e7\u00e3o e habilidade com sistemas simult\u00e2neos.<\/span><br \/><span>\u2022 Compromisso com atendimento humanizado - tratamos nossos clientes como gostar\u00edamos de ser tratados!<\/span><br \/><br \/><br \/><span>Nosso processo seletivo:<\/span><br \/><br \/><span>\u2022 Inscri\u00e7\u00e3o<\/span><br \/><span>\u2022 Provas (essenciais para seguir no processo)<\/span><br \/><span>\u2022 Entrevista<\/span><br \/><span>\u2022 Fase final<\/span><br \/><br \/><span>Venha fazer parte de algo especial. 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O trabalho \u00e9 presencial durante o per\u00edodo de experi\u00eancia, mas, ap\u00f3s essa fase, voc\u00ea poder\u00e1 trabalhar em home office, com mais autonomia e conforto. Venha fazer parte do nosso time e aproveite essa oportunidade de crescimento e flexibilidade!<\/p><p><br \/>Benef\u00edcios e jornada:<\/p><p><br \/>\u2022 Remunera\u00e7\u00e3o: R$1.518,00 &#43; comiss\u00e3o de Vendas que pode chegar a R$ 300,00.<br \/>\u2022 Escala de trabalho 6x1, com folgas alternadas aos finais de semana.<br \/>\u2022 Hor\u00e1rio de Trabalho: Tarde 14h20 \u00e0s 20h40<br \/>\u2022 Local de Trabalho: Concentrix BF4<br \/>\u2022 Fica na Rua Tagipuru, 906 - Barra Funda, S\u00e3o Paulo<br \/>\u2022 Vaga Presencial com possibilidade de Home Office ap\u00f3s a experi\u00eancia<br \/>\u2022 Treinamento Remunerado. 5x2 das 9h \u00e0s 17h12<\/p><p><\/p><p><\/p><p>Seja um #Game-Changer em uma multinacional acolhedora e diversa, que coloca seus colaboradores em primeiro lugar! Aqui, as oportunidades de crescimento s\u00e3o reais. Ap\u00f3s completar 3 meses conosco, voc\u00ea poder\u00e1 se candidatar a vagas de n\u00edvel superior ao seu cargo atual ou explorar posi\u00e7\u00f5es em \u00e1reas administrativas. Al\u00e9m disso, oferecemos um pacote de benef\u00edcios que vai al\u00e9m do b\u00e1sico:<\/p><p><\/p><p>Benef\u00edcios:<\/p><p><\/p><p>\u2022 Vale Refei\u00e7\u00e3o\/Alimenta\u00e7\u00e3o flex\u00edvel (sem desconto em folha)<br \/>\u2022 Seguro de Vida;<br \/>\u2022 Assist\u00eancia m\u00e9dica e odontol\u00f3gica para cuidar da sua sa\u00fade;<br \/>\u2022 Aux\u00edlio creche\/bab\u00e1 para apoiar sua fam\u00edlia;<br \/>\u2022 Parcerias com at\u00e9 50% de desconto em faculdades e at\u00e9 80% em escolas de idiomas para impulsionar sua forma\u00e7\u00e3o;<br \/>\u2022 Plano de Carreira, cres\u00e7a com a gente e conquiste novas oportunidades de desenvolvimento profissional!<br \/>\u2022 Programa de bem-estar para cuidar da sua qualidade de vida;<br \/>\u2022 We Care: Linha 24hrs de atendimento para orienta\u00e7\u00e3o Psicol\u00f3gica, Financeira e Jur\u00eddica;<br \/>\u2022 Ambientes disruptivos com salas de jogos, TV e muito mais;<br \/>\u2022 E outros benef\u00edcios exclusivos para a sua cidade!!<\/p><p><\/p><p><\/p><p>Estamos em busca de pessoas comprometidas, atentas aos detalhes e apaixonadas por ajudar outras pessoas. Com seu talento em resolver problemas e comunica\u00e7\u00e3o, voc\u00ea far\u00e1 a diferen\u00e7a para nossos clientes e para o time prestando um atendimento humanizado atrav\u00e9s do Chat, E-mail e\/ou Voz.\u00a0<\/p><p><\/p><p><\/p><p>O que voc\u00ea precisa para brilhar aqui:<\/p><p><\/p><p>\u2022 Ensino m\u00e9dio completo;\u00a0<br \/>\u2022 Maior de 18 anos;\u00a0<br \/>\u2022 Experi\u00eancia em atendimento multicanal (voz, chat e e-mail);\u00a0<br \/>\u2022 Familiaridade com tecnologia: boa digita\u00e7\u00e3o e habilidade com sistemas simult\u00e2neos;\u00a0<br \/>\u2022 Familiaridade com pacote office;\u00a0<br \/>\u2022 Precisa ter experi\u00eancia em vendas e suporte ao cliente;\u00a0<br \/>\u2022 Comprometimento;\u00a0<br \/>\u2022 Compromisso com atendimento humanizado - tratamos nossos clientes como gostar\u00edamos de ser tratados!\u00a0<\/p><p><\/p><p><\/p><p>Nosso processo seletivo:<\/p><p><\/p><p>\u2022 Inscri\u00e7\u00e3o<br \/>\u2022 Provas (essenciais para seguir no processo)<br \/>\u2022 Entrevista<br \/>\u2022 Fase final<\/p><p><\/p><p><\/p><p>Venha fazer parte de algo especial. Queremos ver voc\u00ea crescer com a gente! Vaga afirmativa para PCD.<br \/>\u00a0<\/p><\/div>\",\"ats_external_id\":\"R1631675\",\"location\":\"Sao Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-11T20:59:03.564-03:00\",\"created_at\":\"2026-03-26T20:37:18.733-03:00\",\"latitude\":\"-14.235004\",\"longitude\":\"-51.92528\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTA?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"01156\",\"primary_location\":{\"id\":\"BR-SAO-TAGIP-01\",\"wid\":\"129ccf8cfbba01471cd475bf980f0a3a\",\"descriptor\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"thiago.silva5@concentrix.com\"},\"first_name\":\"Alves, Thiago\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101948013\",\"wid\":\"8afd8dc6a203010e41cec335b9800000\",\"descriptor\":\"Thiago Alves (101948013)\"},{\"id\":\"1088721\",\"wid\":\"9f196ba80a870174cfc756fe0819e57b\",\"descriptor\":\"Mayana Souza (1088721)\"},{\"id\":\"102859434\",\"wid\":\"2a9a4fcc7fc210248c542fa1c9750000\",\"descriptor\":\"Melissa Machado (102859434)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-323637\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/ESPECIALISTA-DE-ATENDIMENTO---AGENDAMENTOS-DE-CONSULTAS---VENDAS---POSSIBILIDADE-DE-HOME-OFFICE_R1631675\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/ESPECIALISTA-DE-ATENDIMENTO---AGENDAMENTOS-DE-CONSULTAS---VENDAS---POSSIBILIDADE-DE-HOME-OFFICE_R1631675\/apply\",\"job_requisition_id\":\"R1631675\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"melissa.machado1@concentrix.com\"},\"first_name\":\"Melissa Machado (102859434)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1631675\",\"wid\":\"6112e0dcebd3100ca477b861d4800000\",\"descriptor\":\"ESPECIALISTA DE ATENDIMENTO | AGENDAMENTOS DE CONSULTAS + VENDAS - POSSIBILIDADE DE HOME OFFICE\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"4\",\"campaign_id\":\"407\",\"campaign_title\":\" Advisor I, Customer Service - Bilingual R1704856\",\"campaign_type\":\"job_application\",\"job_title\":\"SP - New - Atendimento ao cliente receptivo Multiskill - Ensino m\u00e9dio\",\"street\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"address\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"01156\",\"region\":null,\"country\":\"Brazil\",\"short_description\":\"\",\"long_description\":\"<p><b>SP - Atendimento ao cliente receptivo Multiskill - Ensino m\u00e9dio<\/b><\/p><p><b>Tipo de trabalho: Regime contrata\u00e7\u00e3o CLT<\/b><\/p><p><b>Localiza\u00e7\u00e3o: <span class=\\\"emphasis\\\">S\u00e3o Paulo \u2013 SP<\/span><\/b><\/p><p><\/p><p><b>O QUE TEM PARA VOC\u00ca?<\/b><\/p><p>\u2022 Uma organiza\u00e7\u00e3o global diversificada cheia de pessoas inteligentes e amig\u00e1veis para trocar ideias, aprender e crescer com<\/p><p>\u2022 Oportunidades de carreira infinitas e caminhos claros para o desenvolvimento de carreira<\/p><p>\u2022 Um sal\u00e1rio competitivo<\/p><p>\u2022 Vantagens e benef\u00edcios inclusivos<\/p><p>\u2022 Opera\u00e7\u00f5es com turnos dispon\u00edveis 24 horas<\/p><p>\u2022 Escala de trabalho 6x1<\/p><p><\/p><p><b>O QUE VOC\u00ca QUER \u00c9 IMPORTANTE PARA N\u00d3S<\/b><\/p><p>Pense em fazer uma lista de verifica\u00e7\u00e3o de todas as coisas que fariam voc\u00ea se sentir bem no trabalho. Sua lista de verifica\u00e7\u00e3o encontrou um grupo diversificado de novas pessoas com a mesma opini\u00e3o? Que tal ser reconhecido e recompensado por fazer grandes coisas? Talvez voc\u00ea tenha imaginado um lugar onde pudesse ter todas essas coisas e fazer a diferen\u00e7a positiva no dia das pessoas. Se sim, a Concentrix \u00e9 um \u00f3timo lugar para voc\u00ea. Todos os dias, espalhamos positividade na vida de outras pessoas por meio de intera\u00e7\u00f5es compassivas com os clientes e solu\u00e7\u00e3o genu\u00edna de problemas com um toque humano. Fazer o bem para as pessoas est\u00e3o em nosso DNA porque acreditamos que o desejo de ser tratado com carinho e respeito \u00e9 parte universal da experi\u00eancia humana. Essa filosofia orienta tudo o que fazemos e cria a estrutura de como tratamos nossos clientes e nossa equipe.<\/p><p>N\u00e3o importa sua forma\u00e7\u00e3o ou anos de experi\u00eancia, iniciar ou estabelecer sua carreira pode parecer desafiador, mas muitas vezes a resposta \u00e9 muito mais<\/p><p>simples do que voc\u00ea pensa. Estamos \u00e0 procura de especialistas em atendimento ao cliente. Esta fun\u00e7\u00e3o \u00e9 a oportunidade perfeita para quem est\u00e1 considerando uma carreira em atendimento ao cliente.<\/p><p><\/p><p><b>O QUE VOC\u00ca TRARIA PARA NOSSA EQUIPE?<\/b><\/p><p>Sua paix\u00e3o por fazer o bem para outras pessoas o ajudar\u00e1 a se relacionar com seus clientes e sua equipe. Voc\u00ea ouvir\u00e1 ativamente e solucionar\u00e1 problemas para fornecer uma \u00f3tima experi\u00eancia aos clientes nacionais e internacionais LATAM. Sua aten\u00e7\u00e3o aos detalhes, capacidade de pensar fora da caixa, excelente comunica\u00e7\u00e3o e paix\u00e3o o ajudar\u00e3o a se destacar nessa fun\u00e7\u00e3o.<\/p><p><\/p><p><b>PARA FAZER PARTE DA NOSSA EQUIPE:<\/b><\/p><p><span class=\\\"emphasis\\\">\u00b7 Ensino m\u00e9dio completo;<\/span><\/p><p><span class=\\\"emphasis\\\">\u00b7 Idade m\u00ednima 18 anos;<\/span><\/p><p><span class=\\\"emphasis\\\">\u00b7 Habilidade com Tecnologia.<\/span><\/p><p><\/p><p><b>CHAME DE CASA:<\/b><\/p><p>Se voc\u00ea est\u00e1 sorrindo agora e este parece ser o pr\u00f3ximo passo perfeito em sua carreira, queremos ouvir de voc\u00ea! Inscreva-se hoje e descubra por que mais de 290.000 pessoas em todo o mundo escolhem chamar a Concentrix de lar.<\/p><p>A Concentrix \u00e9 uma premiada empresa global de solu\u00e7\u00f5es CX que cria experi\u00eancias incr\u00edveis para as melhores marcas do mundo e seus clientes. Somos uma equipe de inovadores ambiciosos, que assumem riscos e mudam o jogo: o tipo de pessoa que prospera na solu\u00e7\u00e3o de problemas complexos.<\/p><p>Todos os candidatos qualificados ser\u00e3o considerados para o emprego, independentemente de ra\u00e7a, cor, religi\u00e3o, sexo, orienta\u00e7\u00e3o sexual, identidade de g\u00eanero, nacionalidade, defici\u00eancia ou status de veterano protegido.<\/p><p><\/p><p><b>Saber mais:<\/b><\/p><p><b>Concentra\u00e7\u00e3o no Facebook | Concentrix no Instagram | www.concentrix.com<\/b><\/p><p><\/p><p><i>As declara\u00e7\u00f5es acima destinam-se a descrever a natureza geral e o n\u00edvel de trabalho realizado por indiv\u00edduos designados para esta posi\u00e7\u00e3o. Estes n\u00e3o pretendem ser uma lista abrangente de todas as responsabilidades, deveres, habilidades ou condi\u00e7\u00f5es de trabalho.<\/i><\/p>\",\"ats_external_id\":\"R1704856\",\"location\":\"Sao Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-11T20:59:03.553-03:00\",\"created_at\":\"2026-03-26T20:37:17.670-03:00\",\"latitude\":\"-14.235004\",\"longitude\":\"-51.92528\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDc?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"organization_reference_id\":\"ICNBR\"},\"location\":{\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"01156\",\"primary_location\":{\"id\":\"BR-SAO-TAGIP-01\",\"wid\":\"129ccf8cfbba01471cd475bf980f0a3a\",\"descriptor\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"murilo.sousa@concentrix.com\"},\"first_name\":\"Sousa, Murilo\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102233183\",\"wid\":\"fd46b33b9ba41010eb974820aae20000\",\"descriptor\":\"Murilo Sousa (102233183)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-359695\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/SP---New---Atendimento-ao-cliente-receptivo-Multiskill---Ensino-mdio_R1704856\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/SP---New---Atendimento-ao-cliente-receptivo-Multiskill---Ensino-mdio_R1704856\/apply\",\"job_requisition_id\":\"R1704856\"}],\"organizations\":[{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNBR\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"luana.nascimento@concentrix.com\"},\"first_name\":\"Luana Nascimento (40494200)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1704856\",\"wid\":\"17388722f2581011059c1627d1e60000\",\"descriptor\":\"SP - New - Atendimento ao cliente receptivo Multiskill - Ensino m\u00e9dio\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"5\",\"campaign_id\":\"401\",\"campaign_title\":\" Advisor I, Customer Service R1645311\",\"campaign_type\":\"job_application\",\"job_title\":\"ESPECIALISTA DE ATENDIMENTO AO CLIENTE | REDE SOCIAL | FORTALEZA\",\"street\":\"BRA Fortaleza - Rua Goncalves Ledo\",\"address\":\"BRA Fortaleza - Rua Goncalves Ledo\",\"city\":\"Fortaleza\",\"state\":\"Cear\u00e1\",\"postal_code\":\"60110-260\",\"region\":null,\"country\":\"Brazil\",\"short_description\":\"Junte-se a n\u00f3s para garantir um atendimento de excel\u00eancia aos nossos clientes, atendendo via voz, chat e e-mail, e ajude a criar uma experi\u00eancia incr\u00edvel para cada cliente.\",\"long_description\":\"<p><span>Junte-se a n\u00f3s para garantir um atendimento de excel\u00eancia aos nossos clientes, atendendo via voz, chat e e-mail, e ajude a criar uma experi\u00eancia incr\u00edvel para cada cliente.<\/span><br \/><br \/><span>Benef\u00edcios e jornada:<\/span><br \/><br \/><span>\u2022 Remunera\u00e7\u00e3o Atrativa;<\/span><br \/><span>\u2022 Diversas escalas dispon\u00edveis!<\/span><br \/><span>\u2022 Diversos hor\u00e1rios dispon\u00edveis para se encaixar na sua rotina.<\/span><br \/><span>\u2022 Local de Trabalho: Concentrix FTZ - Rua Gon\u00e7alves L\u00eado, 777 - Centro, Fortaleza;<\/span><br \/><span>\u2022 Vagas 100% Presenciais;<\/span><br \/><span>\u2022 Treinamento Remunerado.<br \/>\u2022 Os detalhes ser\u00e3o enviados ap\u00f3s a conclus\u00e3o do teste, junto com sua entrevista! &#x1f601;<\/span><br \/><br \/><span>Seja um #Game-Changer em uma multinacional acolhedora e diversa, que coloca seus colaboradores em primeiro lugar! Aqui, as oportunidades de crescimento s\u00e3o reais. Ap\u00f3s completar 3 meses conosco, voc\u00ea poder\u00e1 se candidatar a vagas de n\u00edvel superior ao seu cargo atual ou explorar posi\u00e7\u00f5es em \u00e1reas administrativas. Al\u00e9m disso, oferecemos um pacote de benef\u00edcios que vai al\u00e9m do b\u00e1sico:<\/span><br \/><br \/><span>\u2022 VA\/VR<\/span><br \/><span>\u2022 Seguro de vida<\/span><br \/><span>\u2022 Assist\u00eancia m\u00e9dica e odontol\u00f3gica para cuidar da sua sa\u00fade<\/span><br \/><span>\u2022 Aux\u00edlio creche\/bab\u00e1 para apoiar sua fam\u00edlia<\/span><br \/><span>\u2022 Parcerias com at\u00e9 50% de desconto em faculdades e at\u00e9 80% em escolas de idiomas para impulsionar sua forma\u00e7\u00e3o<\/span><br \/><span>\u2022 Plano de Carreira, cres\u00e7a com a gente e conquiste novas oportunidades de desenvolvimento profissional!<\/span><br \/><span>\u2022 Programa de bem-estar para cuidar da sua qualidade de vida<\/span><br \/><span>\u2022 Ambientes disruptivos com salas de jogos, TV e muito mais<\/span><br \/><span>\u2022 E outros benef\u00edcios exclusivos para a sua cidade<\/span><br \/><br \/><br \/><span>Estamos em busca de pessoas comprometidas, atentas aos detalhes e apaixonadas por ajudar outras pessoas. Com seu talento em resolver problemas e comunica\u00e7\u00e3o, voc\u00ea far\u00e1 a diferen\u00e7a para nossos clientes e para o time prestando um atendimento humanizado atrav\u00e9s do Chat, E-mail e\/ou Voz.<\/span><br \/><br \/><span>O que voc\u00ea precisa para brilhar aqui:<\/span><br \/><br \/><span>\u2022 Ensino m\u00e9dio completo.<\/span><br \/><span>\u2022 Experi\u00eancia em atendimento multicanal (voz, chat e e-mail).<\/span><br \/><span>\u2022 Familiaridade com tecnologia: boa digita\u00e7\u00e3o e habilidade com sistemas simult\u00e2neos.<\/span><br \/><span>\u2022 Compromisso com atendimento humanizado - tratamos nossos clientes como gostar\u00edamos de ser tratados!<\/span><br \/><br \/><br \/><span>Nosso processo seletivo:<\/span><br \/><br \/><span>\u2022 Inscri\u00e7\u00e3o<\/span><br \/><span>\u2022 Provas (essenciais para seguir no processo)<\/span><br \/><span>\u2022 Entrevista<\/span><br \/><span>\u2022 Fase final<\/span><br \/><br \/><span>Venha fazer parte de algo especial. 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Aqui, as oportunidades de crescimento s\u00e3o reais. Ap\u00f3s completar 3 meses conosco, voc\u00ea poder\u00e1 se candidatar a vagas de n\u00edvel superior ao seu cargo atual ou explorar posi\u00e7\u00f5es em \u00e1reas administrativas. Al\u00e9m disso, oferecemos um pacote de benef\u00edcios que vai al\u00e9m do b\u00e1sico:<br \/><br \/>\u2022 VA\/VR sem desconto em folha<br \/>\u2022 Seguro de vida<br \/>\u2022 Assist\u00eancia m\u00e9dica e odontol\u00f3gica para cuidar da sua sa\u00fade<br \/>\u2022 Aux\u00edlio creche\/bab\u00e1 para apoiar sua fam\u00edlia<br \/>\u2022 Parcerias com at\u00e9 50% de desconto em faculdades e at\u00e9 80% em escolas de idiomas para impulsionar sua forma\u00e7\u00e3o<br \/>\u2022 Plano de Carreira, cres\u00e7a com a gente e conquiste novas oportunidades de desenvolvimento profissional!<br \/>\u2022 Programa de bem-estar para cuidar da sua qualidade de vida<br \/>\u2022 Ambientes disruptivos com salas de jogos, TV e muito mais<br \/>\u2022 E outros benef\u00edcios exclusivos para a sua cidade<br \/><br \/><br \/>Estamos em busca de pessoas comprometidas, atentas aos detalhes e apaixonadas por ajudar outras pessoas. 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"\u00a0Customer Success Manager in Malaga\u00a0(Hybrid)\",\"long_description\":\"<div><p><b><span>Experience the power of a game-changing career\u202f<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Want<\/span><span><span>\u00a0<\/span>to be part of an innovative and growing team?<\/span><\/span><span><span><span>\u00a0<\/span><\/span><\/span><span><span>We\u2019re<\/span><span><span>\u00a0<\/span>a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If<span>\u00a0<\/span><\/span><span>you\u2019re<\/span><span><span>\u00a0<\/span>looking to grow and be inspired, as a<span>\u00a0<\/span><\/span><\/span><b><span>Customer Success Manager in Malaga<\/span><\/b><b><span><span>\u00a0<\/span>(Hybrid),<\/span><\/b><span><span><span>\u00a0<\/span>you will be part of our team of<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>who are powering the brands of the future in tech.\u202f\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Career growth and personal development\u202f<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>This is<span>\u00a0<\/span><\/span><span>a great opportunity<\/span><span><span>\u00a0<\/span>to experience the power of<span>\u00a0<\/span><\/span><span>what\u2019s<\/span><span><span>\u00a0<\/span>next and develop \u201cfriends for life\u201d at the same time.<span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>give you all the training,<span>\u00a0<\/span><\/span><span>cutting-edge<\/span><span><span>\u00a0<\/span>technologies, and the continuing support<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>need to succeed.\u202f\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What you will do in this role\u202f<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In everything we do, we believe in doing right by and for people \u2013 our clients,<span>\u00a0<\/span><\/span><span>their<\/span><span><span>\u00a0<\/span>customers, our people, our community, and our planet.\u202f\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As a <b>Customer Success Manager<\/b> on our team, you will:\u202f\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Accelerate cloud consumption and identify additional cloud cross-sell \/ upsell opportunities for nominated Corporate customers<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Involve direct outreach (email, calls) to nominated customers by reacting to digital signals generated via TSI marketing and trigger outreach to drive cloud consumption, customer retention, and expansion<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Provide technical product overview and insights pertinent to customer need and usage scenarios<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Your qualifications\u202f<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We embrace our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Concentrix is a great match if you:\u202f<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Are bilingual or proficient in English<\/span><\/span><br \/><span><span>- Have 3&#43; years sales experience<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Are experienced in qualifying and building pipeline at scale, managing aggressive sales cycles, and sales negotiation preferred<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Experience working with or selling Azure, Microsoft 365, Dynamics 365 or similar<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Understand cloud deployment and adoption planning<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Can explain complex technical solutions to technical and non-technical audiences<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Success-driven, works well in a diverse team and enjoy a dynamic and changing environment<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have Microsoft Fundamentals (MS 900) or Azure Fundamentals (AZ 900) certification<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Don\u2019t<\/span><span><span>\u00a0<\/span>meet every requirement? No worries.<span>\u00a0<\/span><\/span><span>We\u2019re<\/span><span><span>\u00a0<\/span>dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you<span>\u00a0<\/span><\/span><span>don\u2019t<\/span><span><span>\u00a0<\/span>check every box, we still encourage you to apply.<span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>do our best to match you with the right job, whether<span>\u00a0<\/span><\/span><span>it\u2019s<\/span><span><span>\u00a0<\/span>this one or another role.\u202f\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you\u202f<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<span>\u00a0<\/span><\/span><span>That\u2019s<\/span><span><span>\u00a0<\/span>why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In this role, we offer benefits that help support your <b>unique lifestyle:\u202f\u202f<\/b><\/span><\/span><b><span>\u00a0<\/span><\/b><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Full-time<span>\u00a0<\/span><\/span><\/span><span><span>39<\/span><\/span><span><span><span>\u00a0<\/span>hours<\/span><span>\/week<span>\u00a0<\/span><\/span><\/span><span><span>permanent<\/span><\/span><span><span><span>\u00a0<\/span>contract: Monday to Thursday<span>\u00a0<\/span><\/span><\/span><span><span>9:00 to 17:30<\/span><\/span><span><span><span>\u00a0<\/span>Fridays<span>\u00a0<\/span><\/span><\/span><span><span>9:00 to 16:30<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Salary<span>\u00a0<\/span><\/span><\/span><span><span>27,250<\/span><\/span><span><span> euros gross\/year &#43; up to 4.000 euros gross\/year<\/span><\/span><span><span><span>\u00a0<\/span>in bonus<\/span><\/span><span><span>\u00a0&#43; private medical insurance<\/span><\/span><br \/><span><span>- Great office location in\u202fMalaga<\/span><\/span><span><span>\u00a0with hybrid work model after 2 months<\/span><\/span><br \/><span><span>- Full paid training on the company and the project you&#39;ll be working on<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Career development programs, language classes and specialized courses<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Experience the best version of you!\u202f<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>At<span>\u00a0<\/span><\/span><\/span><b><span>Concentrix<\/span><\/b><span><span>, we invest in our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>around the globe call Concentrix their \u201cemployer of choice.\u201d\u202f\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Concentrix is an equal opportunity employer\u202f<\/span><\/i><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><i><span>We&#39;re<\/span><span><span>\u00a0<\/span>proudly<span>\u00a0<\/span><\/span><span>united as one<\/span><span><span>\u00a0<\/span>team, one company, globally.<span>\u00a0<\/span><\/span><span>We&#39;re<\/span><span><span>\u00a0<\/span>committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/i><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><p><span>R1711074<\/span><\/p><\/div>\",\"ats_external_id\":\"R1711074\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-11T01:59:06.906+02:00\",\"created_at\":\"2026-03-26T20:22:04.910+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDY?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDY\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fuelled.\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech powered, intelligence fuelled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works \u2014 helping companies become refreshingly simple to work, interact, and transact with. We shape new gamechanging  careers in over 70 countries, attracting the best talent.\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world class digital engineering, creativity, and a deep understanding of human behaviour to unlock value through tech-powered and intelligence fuelled experiences. We combine human-centred  design, powerful data, and strong technology to accelerate transformation at scale. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact centre analytics that improve outcomes and create value for our clients.\\nOur game changers around the world are devoted to ensuring every relationship is exceptional. We\u2019re proud to be recognised as a \u201cWorld\u2019s Best Workplace\u201d, a \u201cBest Company for Career Growth\u201d, and for our culture \u2014 year after year.\\nJoin us and be part of a journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>The role<\/b><\/p><p>As a Consultant, you will play a hands-on role in delivering high quality client outcomes across transformation, data, and technology enabled consulting engagements. 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We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a\u00a0<b>Solution Specialist in Malaga (Hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p><br \/>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p><\/p><p>As part of our sales organization, you will work with a customer segment where you can make a real difference, Small and Medium-sized companies. The position requires a combination of technical and communication skills, and the ability to work independently and collaboratively in a fast-paced environment. A core part of the role is to advance the engagement process so that targets for the account portfolio are met.\u00a0<\/p><p><\/p><p>As a <b>Solution Specialist<\/b> in our team, you will:\u00a0<\/p><p>- Maximize up-sell and cross-sell opportunities collaborating with Sales Agent and Partner Connection Manager<\/p><p>- Present the Cloud solutions value propositions and differentiation that align to customer\u2019s business objectives and IT initiatives, based on your expertise in solution selling techniques and selling cloud-based solutions - Provide technical product overview and insights pertinent to customer need and usage scenarios<\/p><p>- Increase technical acumen delivering innovative ideas to accelerate customer success in the cloud<\/p><p>- Audit and confirm implementation requirements and pricing calculations as required, so that the customer receives an accurate projection of anticipated costs in new services sought<\/p><p>- Demonstrate aspects of the technical and business solution to customers over Teams<\/p><p>- Conduct group and one-on-one trainings across the Center on subjects of expertise\u00a0<\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>Concentrix is a great match if you:\u00a0<\/p><p>- Are proficient or bilingual in Flemish and fluent in English<br \/>- Have 3-6&#43; years of technology related sales or business development experience<br \/>- Minimum Fundamentals certification is required\u00a0<br \/>- Have broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions<br \/>- Understand cloud deployment and adoption planning<br \/>- Possess experience with cloud-based productivity, collaboration and communications solution designs, migrations and management of technology<br \/>- Have an understanding and passion for cloud computing technologies, business drivers, and emerging computing trends<br \/>- Possess a proven track record of outstanding performance and achieving goals<br \/>- Have exceptional interpersonal as well as verbal and written communication skills to succeed in a customer facing role<br \/>- Are success-driven, works well in a diverse team and enjoy a dynamic and changing environment\u00a0<\/p><p>It will be a plus if you:\u00a0<\/p><p>- Have L200 certification<br \/>- Can demonstrate knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions\u00a0<\/p><p><\/p><p><b>What is in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your <b>unique lifestyle:<\/b><\/p><p>- Full-time permanent Spanish contract, 39h\/week: Monday to Friday 09:00\u00a0\u00a0to 18:00.<\/p><p>- We also help you with what you need to start working and living in Spain<\/p><p>- Competitive salary package 36.000 euros gross\/year &#43; up to 6.000 euros bonus gross\/year and private medical insurance<\/p><p>- Full paid training for the company and the products you will be working on<\/p><p>- A modern centrally placed office in Benalmadena, right next to the beach area<\/p><p>- Relocation support*<\/p><p>- Career development program and specialized courses<\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<div><div>Job Description<\/div><\/div><div><div><div><div><div><div><div><div><div><p><b>Experience the power of a game-changing career\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>Passionate about finding your next big opportunity? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Live Expert in Barcelona (On-site),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech.\u202f\u202f\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u202f\u202f\u00a0<\/p><p><\/p><p><b>What you will do in this role\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u202f\u202f\u00a0<\/p><p><\/p><p>As a <b>Live Expert <\/b>on our team, you will:\u202f\u202f\u00a0<\/p><p><\/p><p>- To be a face of our client on social platforms and marketing videos \u00a0<br \/>- Demonstrate products and features via inbound video calls \u00a0<br \/>- Increase sales and market share through your interactions \u00a0<br \/>- Deliver excellent customer service on each call by answering queries efficiently and confidently \u00a0<br \/>- Maintain an expert understanding of products \u00a0<br \/>- Merchandising, maintaining, and reporting on inventory \u00a0<br \/>- Scriptwriting and translations, presenting training content, support for filming tasks \u00a0<br \/>- Sales chat, answering questions on the website\u00a0\u00a0<\/p><p><b>Your qualifications\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u202f\u202f\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f\u202f\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u202f\u202f\u00a0<\/p><p><\/p><p>- Full-time 39 hours\/week permanent contract: Monday to Friday 9:00 to 18:00\u00a0<br \/>- Salary 19 376 euros gross\/year &#43; up to 3.000 euros gross\/year in bonus\u00a0&#43; Private Medical Insurance<br \/>- Great location in\u202fBarcelona\u00a0<br \/>- Bring-a-friend (referral) bonus opportunities\u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs, language classes and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities<\/h2><p>\u2022 Achieve specific sales targets and maximizing sale opportunities on each and every call<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Use script and\/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain broad knowledge of products, pricing, promotions, and procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and sales performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Answer billing questions by talking through components of customer accounts<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of sales experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong communication and negotiation skills required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Basic computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast paced environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Supplemental Geographical Information<\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p>\u00a0\u00a0\u00a0<\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 High school diploma with zero to six months of sales experience preferred\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1664363\",\"location\":\"San Isidro, Lima\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-09T18:59:06.258-05:00\",\"created_at\":\"2026-03-26T18:27:22.286-05:00\",\"latitude\":\"-9.189967\",\"longitude\":\"-75.015152\",\"landing_page_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTE?\",\"apply_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"San Isidro\",\"state\":\"Lima\",\"country\":{\"wid\":\"0eb156ca580c4db786a7894bdaa77450\",\"iso2\":\"PE\",\"iso3\":\"PER\",\"descriptor\":\"Peru\",\"iso_numeric\":\"604\"},\"postal_code\":\"1000\",\"primary_location\":{\"id\":\"PE-LIM-SANLU-01\",\"wid\":\"071c55911ca81018377751ee0d690000\",\"descriptor\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"nahorimilagros.alcantara@concentrix.com\"},\"first_name\":\"Alcantara Zu\u00f1iga, Nahori Milagros\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102600330\",\"wid\":\"da7d7d2449a21010318a84ee26350002\",\"descriptor\":\"Cesar Gamio Venegas 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(103129634)\"},{\"id\":\"102600358\",\"wid\":\"da7d7d2449a2101031895d9b4d610001\",\"descriptor\":\"Valeria Valdivia Ch\u00e1vez (102600358)\"},{\"id\":\"103139666\",\"wid\":\"449b4d065fe01014d006b1be110d0000\",\"descriptor\":\"Patrick Flores Borrero (103139666)\"},{\"id\":\"103181667\",\"wid\":\"4f0d8c666b74101ed6f6d7efaee30000\",\"descriptor\":\"Sergio Gallardo Alcantara (103181667)\"},{\"id\":\"102600360\",\"wid\":\"da7d7d2449a2101031894fcd52160001\",\"descriptor\":\"Alberto Rodriguez Vigil (102600360)\"},{\"id\":\"102600361\",\"wid\":\"da7d7d2449a21010318941650be70000\",\"descriptor\":\"Vanessa Tincopa Maravi (102600361)\"},{\"id\":\"103228423\",\"wid\":\"e2ece02773e5103682106924e4920000\",\"descriptor\":\"Nelida Paucar Peralta (103228423)\"},{\"id\":\"103152293\",\"wid\":\"2b873597909610195085e772e35f0000\",\"descriptor\":\"Roxana Milagros Torres Mendez (103152293)\"},{\"id\":\"102600367\",\"wid\":\"da7d7d2449a210103188e7556ced0001\",\"descriptor\":\"Christie Villarreal Sosa 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Sau\u00f1i Pimentel (103444419)\"},{\"id\":\"103164680\",\"wid\":\"a0e39b10d8621021f0c88f0b02b80000\",\"descriptor\":\"Jhonny Alexander Sarango Pantoja (103164680)\"},{\"id\":\"103087776\",\"wid\":\"178438b23ebc10060217ccd98e160000\",\"descriptor\":\"Jesus Diestra Castillo (103087776)\"},{\"id\":\"103100253\",\"wid\":\"bf8fb8cb1a6b1009afd02844494e0000\",\"descriptor\":\"Scarlet Alva Trujillo (103100253)\"},{\"id\":\"103125277\",\"wid\":\"ea35ccb7f036101235ba69a929080000\",\"descriptor\":\"Maria fe Campos Jaramillo (103125277)\"},{\"id\":\"102630295\",\"wid\":\"c5682ed6077b10155e76c44af9c90000\",\"descriptor\":\"Clarissa Chiroque Castro (102630295)\"},{\"id\":\"102630292\",\"wid\":\"c5682ed6077b10155e76a517e89c0002\",\"descriptor\":\"Ruth Velasque Espinoza (102630292)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356598\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Avenida-El-Camino-Real-N195-Calle-Santa-Luisa\/Retention-EN_R1664363\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Avenida-El-Camino-Real-N195-Calle-Santa-Luisa\/Retention-EN_R1664363\/apply\",\"job_requisition_id\":\"R1664363\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"rene.quintanilla1@concentrix.com\"},\"first_name\":\"Rene Quintanilla Saravia (102597927)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664363\",\"wid\":\"160d3372f9a910284ec8f06c1f4d0000\",\"descriptor\":\"San Isidro ATC EN\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-peru\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"121\",\"campaign_id\":\"107\",\"campaign_title\":\"Advisor I, Sales R1550877\",\"campaign_type\":\"job_application\",\"job_title\":\"ASESOR TELEF\u00d3NICO DE ATENCI\u00d3N AL CLIENTE BILING\u00dcE\",\"street\":\"PER Lima - Av Primavera 1013\",\"address\":\"PER Lima - Av Primavera 1013\",\"city\":\"Lima\",\"state\":\"Lima\",\"postal_code\":\"15039\",\"region\":null,\"country\":\"Peru\",\"short_description\":\"El puesto de Asesor I de Ventas interact\u00faa con los clientes a trav\u00e9s de llamadas entrantes, salientes o por Internet con el fin de vender productos y servicios b\u00e1sicos. Este puesto es responsable de procesar pedidos y ventas de clientes, proporcionar\/recibir informaci\u00f3n, vender productos\/servicios a clientes y brindar soporte b\u00e1sico de servicio al cliente.\",\"long_description\":\"<p>Funciones esenciales\/responsabilidades principales<\/p><p><br \/>\u2022 Lograr objetivos de ventas espec\u00edficos y maximizar las oportunidades de venta en todas y cada una de las llamadas<\/p><p>\u2022 Utilizar t\u00e9cnicas de sondeo y\/o guiones para determinar las necesidades del cliente y ofrecer el producto o servicio m\u00e1s adecuado para abordar sus necesidades<\/p><p>\u2022 Mantener un amplio conocimiento de los productos, precios, promociones y procedimientos<\/p><p>\u2022 Garantizar que el servicio prestado a nuestros clientes cumpla con los objetivos de ventas contractuales y otros indicadores clave de rendimiento (KPI)<\/p><p>\u2022 Saludar a los clientes de manera cort\u00e9s, amistosa y profesional utilizando los procedimientos acordados<\/p><p>\u2022 Escuchar atentamente las necesidades e inquietudes del cliente; demostrar empat\u00eda mientras se maximiza la oportunidad de construir una relaci\u00f3n con el cliente<\/p><p>\u2022 Aclarar los requisitos del cliente; sondear para comprender, usar herramientas y recursos para brindar una resoluci\u00f3n adecuada al cliente<\/p><p>\u2022 Preparar un trabajo completo y preciso, incluida la anotaci\u00f3n adecuada de las cuentas seg\u00fan sea necesario<\/p><p>\u2022 Participar en actividades dise\u00f1adas para mejorar la satisfacci\u00f3n del cliente y el rendimiento de ventas<\/p><p>\u2022 Responder preguntas de facturaci\u00f3n hablando sobre los componentes de las cuentas de los clientes<\/p><p>Perfil del candidato<br \/>\u2022 Se prefiere diploma de escuela secundaria con tres a seis meses de experiencia en ventas<\/p><p>\u2022 Cort\u00e9s con una fuerte orientaci\u00f3n al servicio al cliente<\/p><p>\u2022 Se requieren fuertes habilidades de comunicaci\u00f3n y negociaci\u00f3n<\/p><p>\u2022 Capacidad para comunicarse de manera efectiva, tanto escrita como verbal<\/p><p>\u2022 Habilidad para realizar m\u00faltiples tareas; incluida la capacidad de ser flexible y adaptarse r\u00e1pidamente a los cambios<\/p><p>\u2022 Habilidades b\u00e1sicas de navegaci\u00f3n inform\u00e1tica y conocimiento de PC<\/p><p>\u2022 Tolerancia al trabajo repetitivo en un entorno de ritmo r\u00e1pido<\/p><p>\u2022 Capacidad para trabajar como miembro de un equipo, as\u00ed como de forma independiente<\/p><p>\u2022 Confiable con atenci\u00f3n competente a los detalles<\/p><p>\u2022 Demostrar paciencia en todas las situaciones de contacto con el cliente; incluido el mantenimiento de un tono y modales agradables y profesionales<\/p><p>\u2022 Capaz de rotar turnos, seg\u00fan sea necesario<\/p><p>\u2022 Seg\u00fan la ubicaci\u00f3n y\/o el programa, es posible que se requiera experiencia\/habilidades adicionales<\/p><p><\/p><p>*Los requisitos del trabajo pueden variar seg\u00fan el pa\u00eds y no contravendr\u00e1n ninguna ley local<\/p><p><\/p><p>Funci\u00f3n del marco profesional<\/p><p><\/p><p>Tiene el conjunto de habilidades b\u00e1sicas requeridas por el programa para realizar tareas de rutina dentro de procesos simples, pero carece de conocimiento espec\u00edfico del programa\/producto. Trabaja con supervisi\u00f3n cercana y procedimientos claramente definidos. Empieza a demostrar familiaridad con la terminolog\u00eda del cliente, los est\u00e1ndares operativos y los procedimientos. Principiante sin niveles de desempe\u00f1o m\u00e9trico sostenidos.<\/p><p><\/p><p>Informaci\u00f3n geogr\u00e1fica complementaria<\/p><p><br \/>EL RECLUTADOR INGRESE EL IDIOMA CORRESPONDIENTE:<\/p><p><\/p><p>ALEMANIA: esta descripci\u00f3n del puesto no se aplica a los empleados en Alemania.<\/p><p><\/p><p>REINO UNIDO: EXCLUYA LA INFORMACI\u00d3N DE LA ESCUELA SECUNDARIA EN LA SECCI\u00d3N DEL PERFIL DEL CANDIDATO<\/p><p><\/p><p>FILIPINAS<\/p><p>\u2022 M\u00ednimo de dos a\u00f1os de educaci\u00f3n universitaria. No se requiere experiencia previa en centros de llamadas<\/p><p>\u2022 Capacidad para pensar con claridad y poder explicar problemas simples de manera efectiva, tanto por escrito como verbalmente<\/p><p><\/p><p>INDIA<\/p><p>\u2022 Se prefiere diploma de escuela secundaria con cero a seis meses de experiencia en ventas<\/p><p>\u2022 Capacidad para comunicarse de manera efectiva, tanto por escrito como verbalmente<\/p><p>\u2022 Escuchar atentamente las necesidades e inquietudes de los clientes; demostrar empat\u00eda<\/p><p>\u2022 Aclarar los requisitos del cliente; investigar y confirmar la comprensi\u00f3n de los requisitos o el problema<\/p><p>\u2022 Confirmar la comprensi\u00f3n del cliente de la soluci\u00f3n y proporcionar educaci\u00f3n adicional al cliente seg\u00fan sea necesario<\/p><p>\u2022 Capacidad de aprender, incluidas s\u00f3lidas habilidades para la resoluci\u00f3n de problemas<\/p><p>\u2022 Demostrar s\u00f3lidas habilidades de investigaci\u00f3n y resoluci\u00f3n de problemas<\/p><p>\u2022 Debe ser capaz de manejar consultas complejas<\/p><p>\u2022 Debe ser capaz de resolver las consultas de los clientes de forma independiente<\/p><p><\/p><p>Descargo de responsabilidad<\/p><p><br \/>Las declaraciones anteriores tienen como objetivo describir la naturaleza general y el nivel de trabajo que realizan las personas asignadas a este trabajo. No pretenden ser una lista exhaustiva de todas las responsabilidades, deberes y habilidades requeridas del personal que trabaja dentro de este puesto.<\/p><p>Concentrix es un empleador con igualdad de oportunidades. Concentrix eval\u00faa a los solicitantes calificados sin tener en cuenta la raza, el color, la religi\u00f3n, el g\u00e9nero, el origen nacional, la edad, la orientaci\u00f3n sexual, la identidad o expresi\u00f3n de g\u00e9nero, el estado de veterano protegido, el estado de discapacidad o cualquier otra caracter\u00edstica protegida legalmente.<\/p>\",\"ats_external_id\":\"R1550877\",\"location\":\"Lima, 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1707978\",\"location\":\"Pavas, San Jose\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-11T17:59:09.363-06:00\",\"created_at\":\"2026-03-26T17:57:00.047-06:00\",\"latitude\":\"9.748916999999999\",\"longitude\":\"-83.753428\",\"landing_page_url\":\"https:\/\/concentrix-costarica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDI?\",\"apply_url\":\"https:\/\/concentrix-costarica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Pavas\",\"state\":\"San Jose\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"postal_code\":null,\"primary_location\":{\"id\":\"CR-SAN-USEMB-01\",\"wid\":\"740544c0a47f01f539db9f8e1f113163\",\"descriptor\":\"CRI San Jose - Jacks\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"karen.riverairigoyen@concentrix.com\"},\"first_name\":\"Rivera Irigoyen, Karen Eloisa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101007805\",\"wid\":\"650241275f72100c45d3fc6b65a392c1\",\"descriptor\":\"Karen Rivera Irigoyen (101007805)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0558\",\"descriptor\":\"Advisor I, Blended Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-361232\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-San-Jose---Jacks\/Customer-Service-Pavas-Advance-Eng_R1707978\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-San-Jose---Jacks\/Customer-Service-Pavas-Advance-Eng_R1707978\/apply\",\"job_requisition_id\":\"R1707978\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"diego.castillo1@concentrix.com\"},\"first_name\":\"Diego Castillo Brenes (920068)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1707978\",\"wid\":\"09ef53328614101507c3b5e86d3b0000\",\"descriptor\":\"Customer Service-Pavas-Advance Eng\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-costarica\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"187\",\"campaign_id\":\"618\",\"campaign_title\":\"Mondelez\/ English \/ Fulfillment\",\"campaign_type\":\"job_application\",\"job_title\":\"Office Advisor with English\",\"street\":\"\",\"address\":\"\",\"city\":\"Sofia\",\"state\":\"Sofia\",\"postal_code\":\"1000\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Fantastic opportunities working with the world's leading snack brand!<\/p>\\n<p>Concentrix collaborates with the world&rsquo;s leading snack manufacturer, which holds leading market shares in every category in which it competes, and maintains the No. 1 position globally in biscuits, chocolate, and candy. You will be the first point of contact, taking calls, responding to emails, and addressing web enquiries from consumers. You will have your customer service radar switched on and be ready to showcase your excellent communication skills, providing each customer with a professional and detailed response. In this role, you will provide support for a variety of brands and be required to remain knowledgeable on all brands and products, as well as maintain up-to-date knowledge on all the processes to support our consumers<br \/>&nbsp;<\/p>\\n<p><strong>Want your weekends free? Not a problem!<\/strong><br \/><strong>Our lines are open 9:00 am-6:00 pm Monday to Friday to help you strike an excellent work-life balance!<\/strong><\/p>\\n<p><strong>What do you need?<\/strong><\/p>\\n<ul>\\n<li>You are fluent in English<\/li>\\n<li>You are experienced with MS Excel<\/li>\\n<li>Strong attention to details<\/li>\\n<li>You are customer service oriented<\/li>\\n<li>Have excellent interpersonal skills, self-confidence and are a strong team player<\/li>\\n<li>Have analytical and problem-solving skills<\/li>\\n<li>Ability to work from our office in Sofia<\/li>\\n<\/ul>\\n<p><strong>Your day-to-day role:<\/strong><\/p>\\n<ul>\\n<li>Receiving and processing consumer post and&nbsp;incoming stock<\/li>\\n<li>Arranging, packing and shipment of orders<\/li>\\n<li>Overseeing, reporting &amp; tracking inventory\/stock.<\/li>\\n<li>Undertake weekly and monthly billing and financials<\/li>\\n<li>Processing invoices<\/li>\\n<li>Providing accurate information and maintain detailed and in-depth checks<\/li>\\n<\/ul>\\n<ul>\\n<li>Ensuring that all deadlines are met consistently<\/li>\\n<\/ul>\\n<p><br \/><strong>What do we offer?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Full-time role with working shifts between 9:00 a.m. &ndash; 18:00 p.m., Monday &ndash; Friday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Amafing office environement&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits include Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"952322213\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-07T02:59:02.544+03:00\",\"created_at\":\"2026-03-26T17:50:19.639+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTg?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"188\",\"campaign_id\":\"617\",\"campaign_title\":\"LI Revive \/ Italian \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Account Reactivation Executive with Italian language\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>At <strong>Concentrix <\/strong>we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>Join us!&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<h2 style=\\\"text-align: justify;\\\"><strong>What the role looks like:<\/strong><\/h2>\\n<ul style=\\\"text-align: justify;\\\">\\n<li>Reach out to former customers and encourage them to start using our products again.<\/li>\\n<li>Manage your client accounts, build strong relationships, and support their long\u2011term success.<\/li>\\n<li>Create and follow a clear plan for growing your business portfolio.<\/li>\\n<li>Work toward reactivating old accounts and meeting new spending targets.<\/li>\\n<li>Build new relationships with former customers and help increase their revenue in key product areas.<\/li>\\n<li>Meet your sales targets and identify new opportunities with B2B clients in the marketing field.<\/li>\\n<li>Communicate with clients through email, phone, and online meetings.<\/li>\\n<li>Understand each client&rsquo;s goals and provide the best marketing recommendations to support their needs.<\/li>\\n<li>Help clients understand their opportunities and turn their marketing goals into real actions.<\/li>\\n<li>Act as the main point of contact for your clients and provide the right solutions when needed.<\/li>\\n<li>Stay up to date on products, best practices, and industry standards.<\/li>\\n<li>Meet quarterly sales goals and other KPIs.<\/li>\\n<li class=\\\"css-v55p23\\\">Work model: Onside (for the first 4-6 months) then move to hybrid (Wed and Thu - office based)<\/li>\\n<li class=\\\"css-v55p23\\\">Working hours: <strong>Mon &ndash; Fr 10:00 &ndash; 19:00<\/strong><\/li>\\n<\/ul>\\n<h2 style=\\\"text-align: justify;\\\"><strong>Your profile:<\/strong><\/h2>\\n<ul style=\\\"text-align: justify;\\\">\\n<li>Understanding of sales strategies and the sales pipeline.<\/li>\\n<li>Fluent in Italian and English languages (written and spoken).<\/li>\\n<li>Experience in customer service, sales, or an outsourcing environment.<\/li>\\n<li>Ability to use a value\u2011based selling approach in a fast\u2011paced environment.<\/li>\\n<li>Experience in marketing.<\/li>\\n<li>Ability to identify growth opportunities and increase customer investment.<\/li>\\n<li>Strong organizational skills, self\u2011discipline, and motivation.<\/li>\\n<li>Good knowledge of MS Office.<\/li>\\n<li>Experience with CRM tools is a plus.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Monthly transportation\/internet allowance<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Bonus for important life events (marriage, birth or adoption of a child, university graduation)<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Additional medical plan: health and dental care (fully covered by the employer)<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Life insurance<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Voluntary Sport Card (Multisport)<\/li>\\n<li class=\\\"css-v55p23\\\"><span data-teams=\\\"true\\\">Quarterly performance based bonuses<\/span><\/li>\\n<\/ul>\",\"ats_external_id\":\"2876927563\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-08T15:08:30.941+03:00\",\"created_at\":\"2026-03-26T17:07:47.735+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTc?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"189\",\"campaign_id\":\"616\",\"campaign_title\":\"LI Revive \/ French \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Account Reactivation Executive with French language\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>At <strong>Concentrix <\/strong>we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>Join us!&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<h2 style=\\\"text-align: justify;\\\"><strong>What the role looks like:<\/strong><\/h2>\\n<ul style=\\\"text-align: justify;\\\">\\n<li>Reach out to former customers and encourage them to start using our products again.<\/li>\\n<li>Manage your client accounts, build strong relationships, and support their long\u2011term success.<\/li>\\n<li>Create and follow a clear plan for growing your business portfolio.<\/li>\\n<li>Work toward reactivating old accounts and meeting new spending targets.<\/li>\\n<li>Build new relationships with former customers and help increase their revenue in key product areas.<\/li>\\n<li>Meet your sales targets and identify new opportunities with B2B clients in the marketing field.<\/li>\\n<li>Communicate with clients through email, phone, and online meetings.<\/li>\\n<li>Understand each client&rsquo;s goals and provide the best marketing recommendations to support their needs.<\/li>\\n<li>Help clients understand their opportunities and turn their marketing goals into real actions.<\/li>\\n<li>Act as the main point of contact for your clients and provide the right solutions when needed.<\/li>\\n<li>Stay up to date on products, best practices, and industry standards.<\/li>\\n<li>Meet quarterly sales goals and other KPIs.<\/li>\\n<li class=\\\"css-v55p23\\\">Work model: Hybrid (<strong>Wednesday<\/strong> and <strong>Thursday office<\/strong>)<\/li>\\n<li class=\\\"css-v55p23\\\">Working hours: <strong>Mon &ndash; Fr 10:00 &ndash; 19:00<\/strong><\/li>\\n<\/ul>\\n<h2 style=\\\"text-align: justify;\\\"><strong>Your profile:<\/strong><\/h2>\\n<ul style=\\\"text-align: justify;\\\">\\n<li>Understanding of sales strategies and the sales pipeline.<\/li>\\n<li>Fluent in French and English languages (written and spoken).<\/li>\\n<li>Experience in customer service, sales, or an outsourcing environment.<\/li>\\n<li>Ability to use a value\u2011based selling approach in a fast\u2011paced environment.<\/li>\\n<li>Experience in marketing.<\/li>\\n<li>Ability to identify growth opportunities and increase customer investment.<\/li>\\n<li>Strong organizational skills, self\u2011discipline, and motivation.<\/li>\\n<li>Good knowledge of MS Office.<\/li>\\n<li>Experience with CRM tools is a plus.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Monthly transportation\/internet allowance<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Bonus for important life events (marriage, birth or adoption of a child, university graduation)<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Additional medical plan: health and dental care (fully covered by the employer)<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Life insurance<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Voluntary Sport Card (Multisport)<\/li>\\n<li class=\\\"css-v55p23\\\"><span data-teams=\\\"true\\\">Quarterly performance based bonuses<\/span><\/li>\\n<\/ul>\",\"ats_external_id\":\"576946360\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-08T14:22:09.718+03:00\",\"created_at\":\"2026-03-26T17:05:51.414+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTY?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"190\",\"campaign_id\":\"615\",\"campaign_title\":\"LI Revive \/ Dutch \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Account Reactivation Executive with Dutch language\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>At <strong>Concentrix <\/strong>we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>Join us!&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<h2 style=\\\"text-align: justify;\\\"><strong>What the role looks like:<\/strong><\/h2>\\n<ul style=\\\"text-align: justify;\\\">\\n<li>Reach out to former customers and encourage them to start using our products again.<\/li>\\n<li>Manage your client accounts, build strong relationships, and support their long\u2011term success.<\/li>\\n<li>Create and follow a clear plan for growing your business portfolio.<\/li>\\n<li>Work toward reactivating old accounts and meeting new spending targets.<\/li>\\n<li>Build new relationships with former customers and help increase their revenue in key product areas.<\/li>\\n<li>Meet your sales targets and identify new opportunities with B2B clients in the marketing field.<\/li>\\n<li>Communicate with clients through email, phone, and online meetings.<\/li>\\n<li>Understand each client&rsquo;s goals and provide the best marketing recommendations to support their needs.<\/li>\\n<li>Help clients understand their opportunities and turn their marketing goals into real actions.<\/li>\\n<li>Act as the main point of contact for your clients and provide the right solutions when needed.<\/li>\\n<li>Stay up to date on products, best practices, and industry standards.<\/li>\\n<li>Meet quarterly sales goals and other KPIs.<\/li>\\n<li class=\\\"css-v55p23\\\">Work model: Hybrid (<strong>Wednesday<\/strong> and <strong>Thursday office<\/strong>)<\/li>\\n<li class=\\\"css-v55p23\\\">Working hours: <strong>Mon &ndash; Fr 10:00 &ndash; 19:00<\/strong><\/li>\\n<\/ul>\\n<h2 style=\\\"text-align: justify;\\\"><strong>Your profile:<\/strong><\/h2>\\n<ul style=\\\"text-align: justify;\\\">\\n<li>Understanding of sales strategies and the sales pipeline.<\/li>\\n<li>Fluent in Dutch and English languages (written and spoken).<\/li>\\n<li>Experience in customer service, sales, or an outsourcing environment.<\/li>\\n<li>Ability to use a value\u2011based selling approach in a fast\u2011paced environment.<\/li>\\n<li>Experience in marketing.<\/li>\\n<li>Ability to identify growth opportunities and increase customer investment.<\/li>\\n<li>Strong organizational skills, self\u2011discipline, and motivation.<\/li>\\n<li>Good knowledge of MS Office.<\/li>\\n<li>Experience with CRM tools is a plus.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Monthly transportation\/internet allowance<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Bonus for important life events (marriage, birth or adoption of a child, university graduation)<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Additional medical plan: health and dental care (fully covered by the employer)<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Life insurance<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Voluntary Sport Card (Multisport)<\/li>\\n<li class=\\\"css-v55p23\\\"><span data-teams=\\\"true\\\">Quarterly performance based bonuses<\/span><\/li>\\n<\/ul>\",\"ats_external_id\":\"3194002563\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T02:59:01.949+03:00\",\"created_at\":\"2026-03-26T17:01:27.031+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTU?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"122\",\"campaign_id\":\"85\",\"campaign_title\":\"Advisor II, Technical Support R1550874\",\"campaign_type\":\"job_application\",\"job_title\":\"ATENCI\u00d3N AL CLIENTE SERVICIOS\u00a0EN\u00a0ESPA\u00d1OL\",\"street\":\"PER Lima - Av Primavera 1013\",\"address\":\"PER Lima - Av Primavera 1013\",\"city\":\"Lima\",\"state\":\"Lima\",\"postal_code\":\"15039\",\"region\":null,\"country\":\"Peru\",\"short_description\":\"El Asesor I, Posici\u00f3n de ventas interact\u00faa con los clientes a trav\u00e9s de llamadas entrantes, llamadas salientes o a trav\u00e9s de Internet con el fin de vender productos y servicios b\u00e1sicos. Esta posici\u00f3n es responsable de procesar pedidos y ventas de clientes, proporcionar \/ recibir informaci\u00f3n, vender productos \/ servicios de clientes, as\u00ed como proporcionar soporte b\u00e1sico de servicio al cliente.\",\"long_description\":\"<h2><span>Funciones Esenciales\/Responsabilidades Principales<\/span><br \/><span>\u2022 Lograr objetivos de ventas espec\u00edficos y maximizar las oportunidades de venta en todas y cada una de las llamadas<\/span><br \/><br \/><span>\u2022 Utilizar scripts y\/o t\u00e9cnicas de sondeo para determinar las necesidades del cliente y ofrecer el producto o servicio m\u00e1s adecuado para satisfacer sus necesidades<\/span><br \/><br \/><span>\u2022 Mantener un amplio conocimiento de productos, precios, promociones y procedimientos<\/span><\/h2><p>\u00a0\u00a0\u00a0<\/p><p><span>\u2022 Asegurar que el servicio entregado a nuestros clientes cumpla con los objetivos contractuales de ventas y otros indicadores clave de rendimiento (\u2018KPI\u2019)<\/span><br \/><br \/><span>\u2022 saludar\u00e1 a los clientes de una manera cort\u00e9s, amable y profesional utilizando los procedimientos acordados<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><p><span>\u2022 Escuche atentamente las necesidades y preocupaciones del cliente; Demuestre empat\u00eda mientras maximiza la oportunidad de construir una relaci\u00f3n con el cliente<\/span><br \/><br \/><span>\u2022 Aclarar los requisitos del cliente; Probar la comprensi\u00f3n, utilizar herramientas y recursos para proporcionar una resoluci\u00f3n adecuada al cliente<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><p><span>\u2022 Preparar un trabajo completo y preciso, incluyendo anotar adecuadamente las cuentas seg\u00fan sea necesario<\/span><br \/><br \/><span>\u2022 Participar en actividades dise\u00f1adas para mejorar la satisfacci\u00f3n del cliente y el rendimiento de ventas<\/span><br \/><br \/><span>\u2022 Responder preguntas de facturaci\u00f3n hablando a trav\u00e9s de los componentes de las cuentas de los clientes<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><h2><span>Perfil del candidato<\/span><br \/><span>\u2022 Diploma de escuela secundaria con tres a seis meses de experiencia en ventas Preferido<\/span><br \/><br \/><span>\u2022 Cort\u00e9s con fuerte orientaci\u00f3n al servicio al cliente<\/span><br \/><br \/><span>\u2022 Fuerte habilidades de comunicaci\u00f3n y negociaci\u00f3n requeridas<\/span><\/h2><p>\u00a0\u00a0\u00a0<\/p><p><span>\u2022 Capacidad para comunicarse eficazmente, tanto escrita como verbalmente<\/span><br \/><br \/><span>\u2022 Experto en multitarea; incluyendo la capacidad de ser flexible y adaptarse a los cambios r\u00e1pidamente<\/span><br \/><br \/><span>\u2022 Habilidades b\u00e1sicas de navegaci\u00f3n inform\u00e1tica y conocimiento de PC<\/span><br \/><br \/><span>\u2022 Tolerancia para el trabajo repetitivo en un entorno de ritmo r\u00e1pido<\/span><br \/><br \/><span>\u2022 Capacidad para trabajar como miembro del equipo, as\u00ed como de forma independiente<\/span><\/p><p><\/p><p><span>\u2022 Confiable con una atenci\u00f3n competente al detalle<\/span><br \/><br \/><span>\u2022 Demostrar paciencia en todas las situaciones de contacto con el cliente; incluyendo el mantenimiento de un tono y una manera agradable y profesional<\/span><br \/><br \/><span>\u2022 Capaz de rotar turnos, seg\u00fan sea necesario<\/span><br \/><br \/><span>\u2022 Basado en la ubicaci\u00f3n y \/ o el programa, experiencia \/ habilidades adicionales pueden ser requeridas<\/span><br \/><br \/><span>* Los requisitos de trabajo pueden variar seg\u00fan el pa\u00eds y no contravendr\u00e1n ninguna ley local<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><h2><span>Rol del Marco de Carrera<\/span><\/h2><p><\/p><p><span>El programa requiere un conjunto de habilidades b\u00e1sicas para realizar tareas rutinarias dentro de procesos simples pero carece de conocimiento espec\u00edfico del programa \/ producto. Trabaja con una supervisi\u00f3n cercana y procedimientos claramente definidos. Comienza a demostrar familiaridad con la terminolog\u00eda del cliente, los est\u00e1ndares operativos y los procedimientos.<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><h2><span>Informaci\u00f3n geogr\u00e1fica complementaria<\/span><\/h2><p><span>RECLUTADOR INTRODUZCA EL IDIOMA APLICABLE:<\/span><br \/><br \/><span>ALEMANIA - Esta descripci\u00f3n de trabajo no se aplica a los empleados en Alemania.<\/span><br \/><br \/><span>REINO UNIDO- EXCLUIR INFORMACI\u00d3N DE LA ESCUELA SECUNDARIA EN LA SECCI\u00d3N DE PERFIL DE CANDIDATOS<\/span><br \/><br \/><span>FILIPINAS<\/span><br \/><br \/><span>\u2022 M\u00ednimo de dos a\u00f1os de educaci\u00f3n universitaria. No se requiere experiencia previa en el centro de llamadas<\/span><br \/><br \/><span>\u2022 Capacidad de pensar con claridad y puede explicar cuestiones simples de manera efectiva, tanto escrita como verbalmente<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><p><span>INDIA<\/span><br \/><br \/><span>\u2022 Diploma de escuela secundaria con cero a seis meses de experiencia en ventas preferido<\/span><br \/><br \/><span>\u2022 Capacidad para comunicarse eficazmente, tanto escrita como verbalmente<\/span><br \/><br \/><span>\u2022 Escuchar atentamente las necesidades y preocupaciones del cliente; demostrar empat\u00eda<\/span><br \/><br \/><span>\u2022 aclarar los requisitos del cliente; investigar y confirmar la comprensi\u00f3n de los requisitos o problemas<\/span><\/p><p><span>\u2022 Confirmar la comprensi\u00f3n del cliente de la soluci\u00f3n y proporcionar educaci\u00f3n adicional al cliente seg\u00fan sea necesario<\/span><br \/><br \/><span>\u2022 Capacidad para aprender incluyendo fuertes habilidades de resoluci\u00f3n de problemas<\/span><br \/><br \/><span>\u2022 Demuestra fuertes habilidades de sondeo y resoluci\u00f3n de problemas<\/span><br \/><br \/><span>\u2022 deber\u00eda ser capaz de manejar consultas complejas<\/span><br \/><br \/><span>\u2022 deber\u00eda ser capaz de resolver las consultas de los clientes de forma independiente<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Descargo de Responsabilidad<\/h2><p><span>Las declaraciones anteriores tienen la intenci\u00f3n de describir la naturaleza general y el nivel de trabajo que realizan las personas asignadas a este trabajo. No pretenden ser una lista exhaustiva de todas las responsabilidades, deberes y habilidades requeridas del personal que trabaja dentro de este t\u00edtulo de trabajo.<\/span><\/p><p><\/p><p><span>Concentrix es un empleador de igualdad de oportunidades. Concentrix eval\u00faa a los solicitantes calificados sin distinci\u00f3n de raza, color, religi\u00f3n, g\u00e9nero, origen nacional, origen, sexo, origen nacional, etc. edad, orientaci\u00f3n sexual, identidad o expresi\u00f3n de g\u00e9nero, estatus de veterano protegido, estatus de discapacidad o cualquier otra caracter\u00edstica legalmente protegida.<\/span><\/p><p><\/p>\",\"ats_external_id\":\"R1550874\",\"location\":\"Lima, 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<strong>Concentrix <\/strong>we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>Join us!&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<h2 style=\\\"text-align: justify;\\\"><strong>What the role looks like:<\/strong><\/h2>\\n<ul style=\\\"text-align: justify;\\\">\\n<li>Reach out to former customers and encourage them to start using our products again.<\/li>\\n<li>Manage your client accounts, build strong relationships, and support their long\u2011term success.<\/li>\\n<li>Create and follow a clear plan for growing your business portfolio.<\/li>\\n<li>Work toward reactivating old accounts and meeting new spending targets.<\/li>\\n<li>Build new relationships with former customers and help increase their revenue in key product areas.<\/li>\\n<li>Meet your sales targets and identify new opportunities with B2B clients in the marketing field.<\/li>\\n<li>Communicate with clients through email, phone, and online meetings.<\/li>\\n<li>Understand each client&rsquo;s goals and provide the best marketing recommendations to support their needs.<\/li>\\n<li>Help clients understand their opportunities and turn their marketing goals into real actions.<\/li>\\n<li>Act as the main point of contact for your clients and provide the right solutions when needed.<\/li>\\n<li>Stay up to date on products, best practices, and industry standards.<\/li>\\n<li>Meet quarterly sales goals and other KPIs.<\/li>\\n<li class=\\\"css-v55p23\\\">Work model: Hybrid (<strong>Wednesday<\/strong> and <strong>Thursday office<\/strong>)<\/li>\\n<li class=\\\"css-v55p23\\\">Working hours: <strong>Mon &ndash; Fr 10:00 &ndash; 19:00<\/strong><\/li>\\n<\/ul>\\n<h2 style=\\\"text-align: justify;\\\"><strong>Your profile:<\/strong><\/h2>\\n<ul style=\\\"text-align: justify;\\\">\\n<li>Understanding of sales strategies and the sales pipeline.<\/li>\\n<li>Fluent in German and English languages (written and spoken).<\/li>\\n<li>Experience in customer service, sales, or an outsourcing environment.<\/li>\\n<li>Ability to use a value\u2011based selling approach in a fast\u2011paced environment.<\/li>\\n<li>Experience in marketing.<\/li>\\n<li>Ability to identify growth opportunities and increase customer investment.<\/li>\\n<li>Strong organizational skills, self\u2011discipline, and motivation.<\/li>\\n<li>Good knowledge of MS Office.<\/li>\\n<li>Experience with CRM tools is a plus.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Monthly transportation\/internet allowance<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Bonus for important life events (marriage, birth or adoption of a child, university graduation)<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Additional medical plan: health and dental care (fully covered by the employer)<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Life insurance<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Voluntary Sport Card (Multisport)<\/li>\\n<li class=\\\"css-v55p23\\\"><span data-teams=\\\"true\\\">Quarterly performance based bonuses<\/span><\/li>\\n<\/ul>\",\"ats_external_id\":\"1561830068\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T02:59:01.931+03:00\",\"created_at\":\"2026-03-26T15:18:52.688+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTM?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1131\",\"campaign_id\":\"14655\",\"campaign_title\":\"Associate, Customer Acquisition R1714916\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Customer Acquisition\",\"street\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\",\"address\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\",\"city\":\"Kuala Lumpur\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"postal_code\":\"55188\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"We are looking for a proactive and customer-focused Associate \u2013 Customer Acquisition to join our team. 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Siamo un leader globale nei servizi e nella tecnologia che supporta i brand del futuro. Aiutiamo i marchi pi&ugrave; noti che utilizzi ogni giorno a migliorare il loro business attraverso tecnologie e soluzioni integrate in oltre 70 paesi. E siamo orgogliosi di essere riconosciuti ogni anno con premi come <em>&ldquo;Great Place to Work&rdquo;, &ldquo;Migliore Azienda per lo Sviluppo della Carriera&rdquo;<\/em> e <em>&ldquo;Migliore Cultura Aziendale&rdquo;<\/em>.<\/p>\\n<p>Se vuoi crescere e lasciarti ispirare, come <strong>Operatore del Servizio Clienti in modalit&agrave; home office<\/strong>, entrerai a far parte di un team che supporta i marchi del futuro nei settori tecnologia, finanza, viaggi, moda, salute e molti altri.<\/p>\\n<hr \/>\\n<h2><strong>Cosa farai in questo ruolo<\/strong><\/h2>\\n<p>Come Operatore del Servizio Clienti nel nostro team, ti occuperai di:<\/p>\\n<ul>\\n<li>Analizzare le richieste e le aspettative dei clienti e rispondere in base alle loro esigenze e situazioni<\/li>\\n<li>Gestire le interazioni attraverso diversi canali (ad esempio voce, e-mail, social media o chat), garantendo un&rsquo;esperienza cliente coerente<\/li>\\n<li>Apprendere l&rsquo;uso di soluzioni software che migliorano la vita delle persone e sviluppare le tue competenze<\/li>\\n<li>Offrire ai clienti esperienze di marca migliori<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Le tue qualifiche<\/strong><\/h2>\\n<p>Concentrix &egrave; perfetta per te se:<\/p>\\n<ul>\\n<li>Hai un&rsquo;ottima conoscenza della lingua <strong>italiana<\/strong>, sia scritta che parlata<\/li>\\n<li>Sei proattivo\/a, altamente motivato\/a e orientato\/a alle soluzioni<\/li>\\n<li>Hai buone capacit&agrave; di gestione del tempo ed empatia<\/li>\\n<li>Possiedi competenze informatiche di base e interesse per la tecnologia (uso della tastiera a 10 dita o digitazione veloce)<\/li>\\n<li>Hai conoscenze tecniche nel campo dell&rsquo;elettronica di consumo<\/li>\\n<li>Sei disponibile a lavorare su turni e nei fine settimana<\/li>\\n<li>Possiedi almeno un diploma di scuola superiore o titolo equivalente<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Cosa offriamo<\/strong><\/h2>\\n<p>In questo ruolo offriamo benefici pensati per supportare il tuo stile di vita unico:<\/p>\\n<ul>\\n<li>Contratti a tempo indeterminato full-time o part-time (negoziabili in base all&rsquo;esperienza e alle esigenze dei clienti)<\/li>\\n<li>Retribuzione competitiva e bonus legati alle performance<\/li>\\n<li>Possibilit&agrave; di lavorare da casa (home office)<\/li>\\n<li>Bonus <em>&ldquo;porta un amico&rdquo;<\/em> (programma di referral)<\/li>\\n<li>Formazione completamente retribuita sull&rsquo;azienda e sul progetto<\/li>\\n<li>Programmi di sviluppo della carriera, corsi speciali e lezioni di lingua<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Concentrix &egrave; un datore di lavoro che offre pari opportunit&agrave;<\/strong><\/h2>\\n<p>Siamo orgogliosamente un&rsquo;unica squadra, un&rsquo;unica azienda a livello globale. Ci impegniamo a garantire pari opportunit&agrave; di impiego per tutti i candidati e un ambiente di lavoro libero da discriminazioni e molestie. Tutte le nostre pratiche di assunzione si basano esclusivamente sulle esigenze aziendali, sui requisiti del ruolo e sulle qualifiche professionali, indipendentemente da razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, origine etnica, stato familiare o genitoriale, nazionalit&agrave;, disabilit&agrave; o qualsiasi altra caratteristica tutelata dalle leggi nazionali vigenti.<\/p>\\n<hr \/>\\n<h2><strong>Idoneit&agrave; al lavoro<\/strong><\/h2>\\n<p>In conformit&agrave; con la legislazione turca, solo i candidati legalmente autorizzati a lavorare in <strong>Turchia<\/strong> saranno presi in considerazione per questa posizione.<\/p>\\n<\/div>\",\"ats_external_id\":\"1204275053\",\"location\":\"T\u00fcrkiye, T\u00fcrkiye\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-04T00:01:18.904+03:00\",\"created_at\":\"2026-03-26T11:52:34.391+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzU0?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzU0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1663\",\"campaign_id\":\"231\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1713033\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Sales Representative (Dutch-Speaking) - HS03\",\"street\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"address\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"city\":\"Valencia\",\"state\":\"Valencia\",\"postal_code\":\"46021\",\"region\":\"Valencia\",\"country\":\"Spain\",\"short_description\":\"Customer Service Sales Representative in\u00a0Valencia (Hybrid)\",\"long_description\":\"<div><p><b><span>Experience the power of a game-changing career<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Want<\/span><span><span>\u00a0<\/span>to be part of an innovative and growing team?<\/span><\/span><span><span><span>\u00a0<\/span><\/span><span>We\u2019re<\/span><span><span>\u00a0<\/span>a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If<span>\u00a0<\/span><\/span><span>you\u2019re<\/span><span><span>\u00a0<\/span>looking to grow and be inspired, as a Customer Service Sales Representative in<span>\u00a0Valencia <\/span><\/span><span>(<\/span><span>Hybrid<\/span><span>), you will be part of our team of<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>who are powering the brands of the future in tech.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Career growth and personal development<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>This is<span>\u00a0<\/span><\/span><span>a great opportunity<\/span><span><span>\u00a0<\/span>to experience the power of<span>\u00a0<\/span><\/span><span>what\u2019s<\/span><span><span>\u00a0<\/span>next and develop \u201cfriends for life\u201d at the same time.<span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>give you all the training,<span>\u00a0<\/span><\/span><span>cutting-edge<\/span><span><span>\u00a0<\/span>technologies, and the continuing support<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>need to succeed.<\/span><\/span><\/p><p><\/p><\/div><div><p><b><span>What you will do in this role<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In everything we do, we believe in doing right by and for people \u2013 our clients,<span>\u00a0<\/span><\/span><span>their<\/span><span><span>\u00a0<\/span>customers, our people, our community, and our planet.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>As a<span>\u00a0<\/span><\/span><\/span><b><span>Customer Service Sales Representative<\/span><\/b><span><span><span>\u00a0<\/span>on our team, you will:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Mainly handle inbound activity (calls, emails, chat, tasks) of customer post sales requests<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Fast and effective reply to inbound queries<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Make outbound calls when necessary to solve issues with customers and different internal business units<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Create quote and follow up with cross selling \/ up selling and a proactive and service attitude<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Ensuring personal knowledge of the Store portfolio and Post sales<span>\u00a0<\/span><\/span><span>process\u00b4s<\/span><span><span>\u00a0<\/span>are maintained<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Initiate &amp; manage Customer post sales related tasks; covering order cancellations, claims management, order and delivery follow up, refund requests and escalations using multiple tools, such as CRM &amp; Order Status Suite with a high quality, efficient and customer centric approach.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Your qualifications<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We embrace our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Concentrix is a great match if you:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Are bilingual or proficient in Dutch and fluent in English<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have minimum of 1 year relevant experience<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have strong communication skills<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Knowledge of sales techniques (up-\/cross-selling, objection handling,<span>\u00a0<\/span><\/span><span>etc<\/span><span>)<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Are customer driven and motivation to work in sales<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Are achievement and target oriented<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have IT knowledge and technical understanding<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have strong personal interest &amp; curiosity in IT products and applications<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have Real capability to listen to customers<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Can conduct effective qualification skills to ensure a comprehensive understanding of customer needs<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have Exceptional customer facing and customer care skills<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Don\u2019t<\/span><span><span>\u00a0<\/span>meet every requirement? No worries.<span>\u00a0<\/span><\/span><span>We\u2019re<\/span><span><span>\u00a0<\/span>dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you<span>\u00a0<\/span><\/span><span>don\u2019t<\/span><span><span>\u00a0<\/span>check every box, we still encourage you to apply.<span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>do our best to match you with the right job, whether<span>\u00a0<\/span><\/span><span>it\u2019s<\/span><span><span>\u00a0<\/span>this one or another role.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<span>\u00a0<\/span><\/span><span>That\u2019s<\/span><span><span>\u00a0<\/span>why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In this role, we offer benefits that help support your unique lifestyle:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Full time 39 hours\/week contract: Monday to Friday 09-18h<\/span><\/span><br \/><span><span>- Salary <\/span><\/span><span><b>20,000\u20ac<\/b> gross\/year base (12 payments) &#43; <b>2.000 EUR<\/b> gross year in bonus according to performance<span>\u00a0<\/span><\/span><br \/><span><span>- Great office location in<span>\u00a0Valencia<\/span><\/span><\/span><br \/><span><span>- Friends hunting (referral) bonus<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Full paid training about the company and the project you will be working on<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Career development program and specialized courses<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Experience the best version of you!<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>At Concentrix, we invest in our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>because we know that when our people thrive, our clients and their customers thrive.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Concentrix is an equal opportunity employer<\/span><\/i><span>\u00a0<\/span><\/p><\/div><div><p><i><span>We&#39;re<\/span><span><span>\u00a0<\/span>proudly<span>\u00a0<\/span><\/span><span>united as one<\/span><span><span>\u00a0<\/span>team, one company, globally.<span>\u00a0<\/span><\/span><span>We&#39;re<\/span><span><span>\u00a0<\/span>committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/i><span>\u00a0<\/span><\/p><\/div><div><p>R1713033<\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div>\",\"ats_external_id\":\"R1713033\",\"location\":\"Valencia, Valencia\",\"job_type\":\"full_time\",\"salary\":\"1666.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-08T09:11:08.123+02:00\",\"created_at\":\"2026-03-26T11:06:22.094+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzE?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzE\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Valencia\",\"state\":\"Valencia\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"46021\",\"primary_location\":{\"id\":\"ES-VAL-DARAG-01\",\"wid\":\"abb4c0410095101d47a03912228a0000\",\"descriptor\":\"ESP Valencia - 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HPINC - 980008825\",\"reference_id\":\"980008825\",\"custom_reference_id\":\"980008825\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"d9dbf78d463b102b04d78aaddf450000\",\"descriptor\":\"W0ZZW6 Hpi Emea Store Post Sales\",\"reference_id\":\"W0ZZW6\",\"custom_reference_id\":\"W0ZZW6\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"annarita.iannuzzi@concentrix.com\"},\"first_name\":\"Annarita Iannuzzi (102541677)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1713033\",\"wid\":\"7c24bb32d488101acbb180aeff870000\",\"descriptor\":\"Customer Service Sales Representative (Dutch-Speaking) - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \\\"Best Companies for Career Growth,\\\" and \\\"Best Company Culture\\\" year after year.\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Are you passionate about shaping the future of technology and driving enterprise-level AI innovations? As an Enterprise Architect - AI, you will play a critical role in defining and executing the architectural vision for AI-enabled applications and platforms. Your expertise will guide technical decision-making and help to establish a cohesive and consistent approach to AI integration within the enterprise.<\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li>Define enterprise architecture patterns and standards for AI- and LLM-enabled applications, platforms, and workflows.<\/li><li>Lead technical design and architecture decisions for AI integration across products, engineering platforms, and automation capabilities.<\/li><li>Establish practical guardrails for security, data use, trust boundaries, governance, observability, reliability, and operational support.<\/li><li>Guide architecture choices for retrieval-augmented generation, orchestration, tool use, workflow automation, structured outputs, evaluation, and fallback strategies.<\/li><li>Partner with engineering, platform, security, infrastructure, and data teams to drive consistent enterprise approaches.<\/li><li>Influence technical prioritization and decision-making for AI-related initiatives across multiple teams and stakeholders.<\/li><li>Reduce fragmented one-off implementations by defining reusable standards, reference patterns, and implementation guidance.<\/li><li>Assess emerging AI technologies and recommend where they fit within the enterprise architecture based on value, risk, and business fit.<\/li><li>Scale adoption by helping teams move from experimentation to production-ready implementation.<\/li><li>Mentor architects and senior engineers in AI-native design, systems thinking, and sound technical judgment.<\/li><li>Complete all assigned, mandatory training within the timeframe provided.<\/li><li>Conduct and\/or participate in regularly scheduled 1:1 meetings with your direct manager and\/or direct reports.<\/li><\/ul><p><\/p><p><b>Qualifications:<\/b><\/p><ul><li>Bachelor\u2019s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.<\/li><li>10&#43; years of experience in software engineering, architecture, 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions, and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement, and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of developing, building, and running the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><span>We\u2019re looking for a Cloud Solution Architect to help customers migrate, modernize and secure their infrastructure, applications, and data on Microsoft Azure, laying the foundation for scalable, production-ready AI solutions. As part of the Cloud &#43; AI Infrastructure team, you\u2019ll deliver engagements focused on migration, modernization, operational excellence and resilient architecture using frameworks like Cloud Adoption Framework (CAF) and Well-Architected Framework (WAF). <\/span><\/p><p><\/p><p><span>You\u2019ll leverage existing Repeatable IP and execution engines for critical milestones, ensure infrastructure, application, and database readiness for AI workloads, and ensure successful deployment that accelerates adoption. <\/span><\/p><p><\/p><p><span>You\u2019ll work closely with customer IT leaders to design and implement scalable solutions, resolve blockers, and accelerate adoption of Azure services through repeatable IP and delivery excellence. With deep expertise across Azure infrastructure, applications, databases, SAP, and hybrid environments, you\u2019ll play a key role in helping customers unlock the full value of their Microsoft Azure investments<\/span><\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li><p><span>Build trusted relationships with key customer IT decision makers to drive long-term cloud adoption and serve as the Voice of the Customer\u2014sharing insights and removing blockers through collaboration with engineering teams.<\/span><\/p><\/li><li><p><span>Lead architectural design sessions and deliver secure, scalable, and resilient infrastructure solutions aligned to customer business goals using frameworks like CAF and WAF.<\/span><\/p><\/li><li><p><span>Own the end-to-end technical delivery results, ensuring completeness and accuracy of consumption and customer success plans in collaboration with the CSAM.<\/span><\/p><\/li><li><p><span>Drive migration and modernization initiatives, including committed proof of concept and production milestones, across infrastructure, data, SAP, and AI workloads.<\/span><\/p><\/li><li><p><span>Ensure customer environments are optimized for health, resiliency, security, and performance\u2014enabling production-scale AI use cases.<\/span><\/p><\/li><li><p><span>Deliver repeatable IP and contribute to centralized IP development to accelerate deployment and achieve targeted outcomes.<\/span><\/p><\/li><li><p><span>Identify and resolve technical blockers to accelerate go-live and ensure delivery excellence across key Factory engagements.<\/span><\/p><\/li><li><p><span>Generate incremental pipeline from each engagement by driving next best actions and aligning with Unified Enterprise Support (ES) priorities.<\/span><\/p><\/li><li><p><span>Maintain technical intensity through continuous skilling and certifications in priority workloads such as Azure SQL, PostgreSQL, AKS, App Service, AVS, SAP (Native &#43; 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><span>As a Cloud Solution Architect, you will enable customers to achieve their outcomes, based on their investments in Microsoft technology. Leveraging your Microsoft Identity and Security technical subject matter expertise on AD, ADFS, and PKI, you will lead technical conversations with customers to drive value from their MS investments, including identifying resolutions to issues blocking customer success projects.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>Responsibilities:<\/span><\/p><ul><li><span>Actively engage with business and technical decision makers to drive intent, enablement, and usage of customer-owned Microsoft Identity and Security Solutions. Identify resolutions to issues blocking customer success projects.<\/span><\/li><li><span>Articulate, demo, and present complex customer concepts to varying audiences, such as BDMs (Business Decision Makers) &amp; ITDMs (Information Technology Decision Makers). Be the Microsoft Identity and Security subject matter expert with the ability to design customer solutions, lead presentations, demonstrations, and design thinking workshops.<\/span><\/li><\/ul><p><span>Required Qualifications<\/span><\/p><ul><li><span>Strong knowledge of Windows operating systems, Active Directory, Tiering, PKI with Active Directory Certificate Services, ADFS preferably in a large-scale environment<\/span><\/li><li><span>Good understanding of Microsoft Entra ID, IaaS, Network Security<\/span><\/li><li><span>Multiyear experience in a customer-facing role in information technology (IT)<\/span><\/li><li><span>Excellent troubleshooting and problem-solving skills<\/span><\/li><li><span>Fluency in both written and verbal English &amp; German languages is required.<\/span><\/li><\/ul><p><span>\u00a0Preferred Qualifications<\/span><\/p><ul><li><span>Candidates with strong knowledge on MIM are preferred.<\/span><\/li><li><span>Familiarity and certification with other Microsoft technologies, such as Entra ID, Sentinel and Defender<\/span><\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1717574\",\"location\":\"Dusseldorf, North Rhine-Westphalia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:16.273+08:00\",\"created_at\":\"2026-03-26T00:05:11.451+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDY0NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home-Dusseldorf\/Cloud-Solution-Architect-Identity-and-Security_R1717574\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Dusseldorf\",\"state\":\"North Rhine-Westphalia\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"47057\",\"primary_location\":{\"id\":\"DE-WAH-DUSSE-00\",\"wid\":\"bb20f395fa3c0199e7c723826308ad0f\",\"descriptor\":\"DEU Dusseldorf Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"renato.galante@concentrix.com\"},\"first_name\":\"Galante, Renato\"},\"categories\":[{\"descriptor\":\"CF Solutions\"}],\"recruiters\":[{\"id\":\"102186589\",\"wid\":\"1929682a7477101ab2cdd88029d60000\",\"descriptor\":\"Renato Galante (102186589)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0505\",\"descriptor\":\"Solution Architect (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365974\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home-Dusseldorf\/Cloud-Solution-Architect-Identity-and-Security_R1717574\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home-Dusseldorf\/Cloud-Solution-Architect-Identity-and-Security_R1717574\/apply\",\"job_requisition_id\":\"R1717574\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"szymon.domirski@concentrix.com\"},\"first_name\":\"Szymon Domirski (102074712)\"},\"category_groups\":[{\"id\":\"CF Solutions Group\",\"wid\":\"0227dc387a090115e39b2ba4ed6591ee\",\"descriptor\":\"Solutions Group\"}],\"job_requisition\":{\"id\":\"R1717574\",\"wid\":\"75d6cbbe39ac101f6707995a85c50000\",\"descriptor\":\"Cloud Solution Architect Identity and Security\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1139\",\"campaign_id\":\"14643\",\"campaign_title\":\"Manager, Project Management (TCF) R1715828\",\"campaign_type\":\"job_application\",\"job_title\":\"L\u00edder de Proyecto SAP HCM\/SFSF - Biling\u00fce\",\"street\":\"ARG Work-at-Home\",\"address\":\"ARG Work-at-Home\",\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"postal_code\":\"6001\",\"region\":null,\"country\":\"Argentina\",\"short_description\":\"Somos Concentrix. El socio de transformaci\u00f3n inteligente. Enfocados en soluciones. Impulsados por la tecnolog\u00eda. Potenciados por la inteligencia.\\n\\nEl l\u00edder global en tecnolog\u00eda y servicios que impulsa a las mejores marcas del mundo, hoy y en el futuro. Nos enfocamos en soluciones, impulsados por la tecnolog\u00eda y potenciados por la inteligencia. Con datos e insights \u00fanicos, una profunda experiencia en la industria y soluciones tecnol\u00f3gicas avanzadas, somos el socio de transformaci\u00f3n inteligente que impulsa un mundo que funciona, ayudando a las empresas a ser sorprendentemente simples para trabajar, interactuar y hacer negocios. Damos forma a nuevas carreras innovadoras en m\u00e1s de 70 pa\u00edses, atrayendo al mejor talento.\\n\\nEl equipo de Productos y Servicios T\u00e9cnicos de Concentrix es la fuerza impulsora detr\u00e1s de la transformaci\u00f3n, los datos y los servicios tecnol\u00f3gicos de la compa\u00f1\u00eda. Integramos ingenier\u00eda digital de clase mundial, creatividad y un profundo entendimiento del comportamiento humano para encontrar y liberar valor a trav\u00e9s de experiencias impulsadas por la tecnolog\u00eda y la inteligencia. Combinamos dise\u00f1o centrado en las personas, datos potentes y tecnolog\u00eda s\u00f3lida para acelerar la transformaci\u00f3n a gran escala. Estar\u00e1s rodeado de los mejores del mundo, brindando tecnolog\u00eda l\u00edder en el mercado y conocimientos para modernizar y simplificar la experiencia del cliente. Dentro de nuestro equipo de servicios profesionales, ofrecer\u00e1s consultor\u00eda estrat\u00e9gica, dise\u00f1o, servicios de asesoramiento, investigaci\u00f3n de mercado y anal\u00edtica de centros de contacto que generan insights para mejorar resultados y valor para nuestros clientes, logrando as\u00ed nuestra visi\u00f3n.\\n\\nNuestros talentos innovadores alrededor del mundo han dedicado sus carreras a garantizar que cada relaci\u00f3n sea excepcional. Y nos enorgullece ser reconocidos a\u00f1o tras a\u00f1o con premios como \u201cMejores Lugares para Trabajar del Mundo\u201d, \u201cMejores Empresas para el Crecimiento Profesional\u201d y \u201cMejor Cultura Empresarial\u201d.\\n\\nS\u00famate y s\u00e9 parte de este camino hacia mayores oportunidades y un futuro m\u00e1s prometedor.\",\"long_description\":\"<p><\/p><p>En Concentrix nos encontramos en la b\u00fasqueda de un\/a<b> L\u00edder de Proyecto HCM\/SFSF <\/b>para desempe\u00f1arse en funciones de Project Manager dentro de una cuenta regional.<\/p><p><\/p><p><b>Responsabilidades:<\/b><\/p><ul><li><p>Gesti\u00f3n del AMS para Argentina, Uruguay y Brasil.<\/p><\/li><li><p>Liderar el roll-out de SAP SuccessFactors EC y PMGM para Ecuador.<\/p><\/li><li><p>Coordinar futuras implementaciones en otros pa\u00edses (proyecci\u00f3n: Armenia e Italia).<\/p><\/li><li><p>Interacci\u00f3n con equipos regionales y stakeholders clave.<\/p><\/li><\/ul><p><\/p><p><b>Requisitos:<\/b><\/p><ul><li><p>&#43;6 a\u00f1os de experiencia comprobable liderando proyectos o m\u00f3dulos de HCM.<\/p><\/li><li><p>Experiencia en consultor\u00eda SAP HCM y\/o SAP SuccessFactors.<\/p><\/li><li><p>Perfil con capacidad de liderazgo, gesti\u00f3n y visi\u00f3n estrat\u00e9gica.<\/p><\/li><li><p>Nivel de ingl\u00e9s Avanzado \/ Biling\u00fce (excluyente).<\/p><\/li><\/ul><p><\/p><p><b>Se valorar\u00e1:<\/b><\/p><ul><li><p>Conocimientos en SAP SuccessFactors Employee Central (EC).<\/p><\/li><\/ul><p><\/p><p><b>Modalidad:<\/b><\/p><ul><li><p>Full time<\/p><\/li><\/ul><p><\/p><p><\/p><p>#SAP #HCM #SAPHCM #SuccessFactors #EmployeeCentral #ProjectManager #Rollout #AMS<\/p>\",\"ats_external_id\":\"R1715828\",\"location\":\"Buenos Aires, Buenos Aires\",\"job_type\":\"full_time\",\"salary\":\"7100000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ARS\",\"updated_at\":\"2026-05-12T00:04:00.682+08:00\",\"created_at\":\"2026-03-26T00:05:08.828+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDY0Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Lder-de-Proyecto-SAP-HCM-SFSF---Bilinge_R1715828\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Program Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"organization_reference_id\":\"PAR02\"},\"location\":{\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"country\":{\"wid\":\"e42ad5eac46d4cc9b367ceaef42577c5\",\"iso2\":\"AR\",\"iso3\":\"ARG\",\"descriptor\":\"Argentina\",\"iso_numeric\":\"32\"},\"postal_code\":\"6001\",\"primary_location\":{\"id\":\"AR-WAH-ARGEN-01\",\"wid\":\"49cbc5c66e7f010772b49fd527e70000\",\"descriptor\":\"ARG Work-at-Home\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"greciamartina.colmenaresdegamez@concentrix.com\"},\"first_name\":\"Colmenares de Gamez, Grecia Martina\"},\"categories\":[{\"descriptor\":\"CF Program Management\"}],\"recruiters\":[{\"id\":\"102009276\",\"wid\":\"f81830f171380107b309e28b44d20000\",\"descriptor\":\"Grecia Martina Colmenares de Gamez (102009276)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0406\",\"descriptor\":\"Manager, Project Management (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369574\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Lder-de-Proyecto-SAP-HCM-SFSF---Bilinge_R1715828\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Lder-de-Proyecto-SAP-HCM-SFSF---Bilinge_R1715828\/apply\",\"job_requisition_id\":\"R1715828\"}],\"organizations\":[{\"wid\":\"97c8d7b57800100eaef17e340c510000\",\"descriptor\":\"W0ZKVE Aa2000 - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures\",\"long_description\":\"<p><\/p><p>As a<span>\u00a0<\/span><b>Cloud Solution Architect (CSA) in our client&#39;s Global Delivery<\/b>, you will provide deep technical expertise in<span>\u00a0<\/span><b>Azure Virtual Desktop (AVD)<\/b>, supporting enterprise customers through design, deployment, troubleshooting, and optimization of modern virtual desktop and application delivery solutions.<\/p><p>You will work closely with customers and internal delivery teams to resolve complex<span>\u00a0<\/span><b>end\u2011user computing (EUC)<\/b><span>\u00a0<\/span>challenges across<span>\u00a0<\/span><b>cloud and hybrid environments<\/b>, ensuring secure, scalable, and high\u2011performance virtual desktop experiences aligned with Microsoft best practices.<\/p><div><\/div><p><b>Key Responsibilities<\/b><\/p><ul><li>Act as a technical authority for<span>\u00a0<\/span><b>Azure Virtual Desktop (AVD)<\/b><span>\u00a0<\/span>and Windows virtual desktop architectures<\/li><li>Design, deploy, and troubleshoot<span>\u00a0<\/span><b>Azure Virtual Desktop environments<\/b>, including:<ul><li>Host pools (pooled and personal)<\/li><li>Windows 10\/11 multi\u2011session<\/li><li>Session host scaling and availability<\/li><\/ul><\/li><li>Diagnose and resolve issues related to:<ul><li><b>User connectivity and session performance<\/b><\/li><li><b>FSLogix profile containers<\/b><\/li><li><b>User profile and data management<\/b><\/li><li><b>Application delivery and compatibility<\/b><\/li><\/ul><\/li><li>Support identity and access integration using:<ul><li><b><span>Microsoft Entra ID (Azure AD)<\/span><\/b><\/li><li>Hybrid identity scenarios (on\u2011prem AD &#43; Entra ID)<\/li><li>Conditional Access and authentication flows<\/li><\/ul><\/li><li>Analyze and remediate issues involving:<ul><li><b>AVD networking<\/b><span>\u00a0<\/span>(VNETs, DNS, routing, latency)<\/li><li><b>Azure compute and storage<\/b><span>\u00a0<\/span>used by session hosts<\/li><li><b>Windows OS internals<\/b>, including event logs, performance counters, and registry<\/li><\/ul><\/li><li>Integrate AVD with<span>\u00a0<\/span><b>Microsoft Intune \/ Endpoint Manager<\/b><span>\u00a0<\/span>for device and policy management<\/li><li>Apply strong<span>\u00a0<\/span><b>security principles<\/b><span>\u00a0<\/span>to virtual desktop environments, including identity, access control, and endpoint protection<\/li><li>Collaborate with internal teams to deliver<span>\u00a0<\/span><b>high\u2011quality, repeatable solutions<\/b><span>\u00a0<\/span>aligned with Global Delivery standards<\/li><li>Contribute to<span>\u00a0<\/span><b>technical documentation, knowledge sharing, and operational excellence<\/b><span>\u00a0<\/span>initiatives<\/li><\/ul><div><\/div><p><b>Required Technical Skills<\/b><\/p><ul><li>Strong hands\u2011on experience with<span>\u00a0<\/span><b>Azure Virtual Desktop<\/b><\/li><li>Proven experience designing and supporting:<ul><li>Host pools, session hosts, and application groups<\/li><li>Windows 10\/11 Enterprise (multi\u2011session)<\/li><\/ul><\/li><li>Deep understanding of:<ul><li><b>FSLogix profiles and Office containers<\/b><\/li><li><b>User profile management and performance optimization<\/b><\/li><\/ul><\/li><li>Solid knowledge of:<ul><li><b>Microsoft Entra ID (Azure AD)<\/b><span>\u00a0<\/span>and hybrid identity<\/li><li><b>Authentication and authorization concepts<\/b><\/li><li><b>Azure networking fundamentals<\/b><span>\u00a0<\/span>(DNS, VNETs, routing, NSGs)<\/li><\/ul><\/li><li>Experience troubleshooting:<ul><li><b>Slow logon \/ logoff scenarios<\/b><\/li><li>Session instability and application issues<\/li><\/ul><\/li><li>Strong familiarity with:<ul><li><b>Windows OS internals<\/b><\/li><li>Performance monitoring, event logs, and registry analysis<\/li><\/ul><\/li><li>Experience with<span>\u00a0<\/span><b>Azure IaaS components<\/b><span>\u00a0<\/span>used by AVD (VMs, disks, storage accounts)<\/li><\/ul><div><\/div><p><b>Preferred Qualifications<\/b><\/p><ul><li>Experience working in<span>\u00a0<\/span><b>Enterprise support or delivery environments<\/b><\/li><li>Exposure to<span>\u00a0<\/span><b>End\u2011User Computing (EUC)<\/b><span>\u00a0<\/span>or Virtual Desktop Infrastructure (VDI) solutions<\/li><li>Familiarity with:<ul><li><b>Microsoft Intune \/ Endpoint Manager<\/b><\/li><li>Security features such as Conditional Access and Defender<\/li><\/ul><\/li><li>Strong problem\u2011solving and<span>\u00a0<\/span><b>root cause analysis<\/b><span>\u00a0<\/span>skills<\/li><li>Ability to communicate complex technical concepts clearly to<span>\u00a0<\/span><b>technical and non\u2011technical audiences<\/b><\/li><li><b>Advanced level of English and Italian<\/b><\/li><\/ul>\",\"ats_external_id\":\"R1717241\",\"location\":\"Cemusco sul Naviglio, Milano\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-10T00:15:29.660+08:00\",\"created_at\":\"2026-03-25T22:04:02.532+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDYzNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Cloud-Solution-Architect---Azure-Virtual-Desktop_R1717241-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315eb83b6d277e00\",\"descriptor\":\"Concentrix CVG Italy S.R.L.\",\"reference_id\":\"YIT01\",\"organization_reference_id\":\"YIT01\"},\"location\":{\"city\":\"Cemusco sul Naviglio\",\"state\":\"Milano\",\"country\":{\"wid\":\"8cd04a563fd94da7b06857a79faaf815\",\"iso2\":\"IT\",\"iso3\":\"ITA\",\"descriptor\":\"Italy\",\"iso_numeric\":\"380\"},\"postal_code\":\"20063\",\"primary_location\":{\"id\":\"IT-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9dfd357f5febfb6\",\"descriptor\":\"ITA Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"oanaandreea.pagu@concentrix.com\"},\"first_name\":\"Pagu Balaita, Oana Andreea\"},\"categories\":[{\"descriptor\":\"CF Global 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Naviglio\",\"state\":\"Milano\",\"postal_code\":\"20063\",\"region\":null,\"country\":\"Italy\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>As a <b>Cloud Solution Architect (CSA) \u2013 SharePoint<\/b> in Microsoft <b>Global Delivery<\/b>, you will provide deep technical expertise across <b>SharePoint Server, SharePoint Online, and hybrid environments<\/b>, supporting enterprise customers through architecture design, deployment, migration, troubleshooting, and optimization.<\/p><p>You will work with complex, large\u2011scale SharePoint environments, helping customers modernize, secure, and scale their collaboration platforms while ensuring reliability, performance, and business continuity.<\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><ul><li>Act as a technical authority for <b>Enterprise SharePoint environments<\/b> within Global Delivery engagements<\/li><li>Design and validate <b>SharePoint architectures and topologies<\/b>, including multi\u2011farm and hybrid scenarios<\/li><li>Deploy, configure, and troubleshoot <b>SharePoint Service Applications<\/b><\/li><li>Diagnose and resolve complex issues related to:<ul><li>SharePoint authentication providers<\/li><li>Performance and availability<\/li><li><b>Zero\u2011downtime patching<\/b><\/li><\/ul><\/li><li>Manage and support:<ul><li><b>Enterprise SharePoint Server<\/b> environments<\/li><li><b>Scaling<\/b> and capacity planning for large deployments<\/li><\/ul><\/li><li>Plan and execute:<ul><li><b>Upgrades between SharePoint versions<\/b><\/li><li><b>Disaster Recovery scenarios<\/b><\/li><li><b>Migrations to SharePoint Online<\/b><\/li><\/ul><\/li><li>Configure and support <b>SharePoint Hybrid solutions<\/b><\/li><li>Provide hands\u2011on guidance for:<ul><li>Site and list creation<\/li><li>Permissions and access management<\/li><\/ul><\/li><li>Support <b>Microsoft 365 integration<\/b>, including:<ul><li>SharePoint Online<\/li><li>OneDrive<\/li><li>Information Protection<\/li><\/ul><\/li><li>Collaborate with internal teams to deliver consistent, high\u2011quality Global Delivery outcomes<\/li><\/ul><p><b>Required Technical Skills<\/b><\/p><p>Experience in <b>one or more<\/b> of the following areas is required:<\/p><ul><li><b>SharePoint architecture and topology<\/b><\/li><li>SharePoint Service Applications<\/li><li>SharePoint troubleshooting (on\u2011prem and hybrid)<\/li><li>SharePoint authentication providers<\/li><li><b>Zero\u2011downtime patching<\/b><\/li><li>SharePoint fundamentals (sites, lists, permissions)<\/li><li>SharePoint <b>Disaster Recovery<\/b> scenarios<\/li><li>Upgrading between SharePoint versions<\/li><li>Managing, maintaining, and migrating <b>Enterprise SharePoint Server<\/b><\/li><li>Scaling Enterprise SharePoint environments<\/li><li>Configuring <b>SharePoint Hybrid<\/b> solutions<\/li><li><b>Migrating to SharePoint Online<\/b><\/li><\/ul><p><b>Desirable \/ Supporting Skills<\/b><\/p><p>Experience in one or more of the following areas is desirable:<\/p><ul><li><b>Active Directory<\/b> (domains, trusts, forests, LDAP, Kerberos)<\/li><li>AD Security (groups, permissions, authentication)<\/li><li>Network protocols (TCP\/IP, packets, frames, traffic analysis)<\/li><li><b>DNS<\/b><\/li><li><b>SQL Server<\/b> (as it relates to SharePoint)<\/li><li>IIS architecture and troubleshooting:<ul><li>HTTP\/HTTPS<\/li><li>SSL<\/li><li>IIS bindings<\/li><li>ISAPI filters<\/li><li>HTTP handlers and modules<\/li><\/ul><\/li><li>IIS and Windows troubleshooting tools:<ul><li>Netmon, Fiddler<\/li><li>MMC, PerfMon, Event Viewer, Registry<\/li><li>Sysinternals, WinDbg<\/li><\/ul><\/li><li>Understanding how <b>Microsoft 365 platform components<\/b> interact with SharePoint Online<\/li><li>Configuring:<ul><li>SharePoint Online deployments<\/li><li>OneDrive deployments<\/li><\/ul><\/li><li><b>Information Protection in Microsoft 365<\/b><\/li><\/ul><p><b>Language Requirement<\/b><\/p><p><b>Fluent Italian is mandatory<\/b><\/p><p><\/p><p><b>#Li-Remote<\/b><\/p>\",\"ats_external_id\":\"R1716189\",\"location\":\"Cemusco sul Naviglio, Milano\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-07T04:04:51.567+08:00\",\"created_at\":\"2026-03-25T22:04:02.349+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDYzNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Cloud-Solution-Architect---Global-Delivery--SharePoint-_R1716189-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315eb83b6d277e00\",\"descriptor\":\"Concentrix CVG Italy S.R.L.\",\"reference_id\":\"YIT01\",\"organization_reference_id\":\"YIT01\"},\"location\":{\"city\":\"Cemusco sul Naviglio\",\"state\":\"Milano\",\"country\":{\"wid\":\"8cd04a563fd94da7b06857a79faaf815\",\"iso2\":\"IT\",\"iso3\":\"ITA\",\"descriptor\":\"Italy\",\"iso_numeric\":\"380\"},\"postal_code\":\"20063\",\"primary_location\":{\"id\":\"IT-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9dfd357f5febfb6\",\"descriptor\":\"ITA Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ericka.garro@concentrix.com\"},\"first_name\":\"Garro Montenegro, Ericka\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102151144\",\"wid\":\"2fb2e09135fe1005567a3f1a59d00000\",\"descriptor\":\"Oana Pagu (102151144)\"},{\"id\":\"101887421\",\"wid\":\"9ee8274459cf0130a88e3371c80f0a92\",\"descriptor\":\"Ericka Garro Montenegro (101887421)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371412\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Cloud-Solution-Architect---Global-Delivery--SharePoint-_R1716189-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Cloud-Solution-Architect---Global-Delivery--SharePoint-_R1716189-1\/apply\",\"job_requisition_id\":\"R1716189\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 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Naviglio\",\"state\":\"Milano\",\"postal_code\":\"20063\",\"region\":null,\"country\":\"Italy\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Role Overview<\/b><\/p><p>As a Cloud Solution Architect (CSA) in Microsoft Global Delivery, you will provide deep technical expertise in Azure Monitor and the Azure observability stack, supporting enterprise customers through design, deployment, troubleshooting, and optimization of monitoring, logging, and alerting solutions across cloud and hybrid environments.<br \/><br \/>You will help customers gain operational visibility, improve reliability, and accelerate incident response by implementing scalable observability architectures aligned with Microsoft best practices.<\/p><p><b>Key Responsibilities \u2013 Azure Monitor &amp; Observability<\/b><\/p><p>\u2022 Act as a technical authority for Azure Monitor, Log Analytics, and Azure Alerts<br \/>\u2022 Design and implement end-to-end monitoring strategies for Azure and hybrid workloads<br \/>\u2022 Configure metrics, logs, dashboards, and alerts aligned to SRE and operational models<br \/>\u2022 Support customers in improving availability, performance, and cost visibility<\/p><p><b>Key Responsibilities \u2013 Troubleshooting &amp; Operations<\/b><\/p><p>\u2022 Diagnose complex issues using logs, metrics, and distributed traces<br \/>\u2022 Analyze platform and application telemetry to identify root causes<br \/>\u2022 Support incident response and post-incident reviews<br \/>\u2022 Advise on alert tuning, noise reduction, and operational maturity<\/p><p><b>Key Responsibilities \u2013 Integration &amp; Architecture<\/b><\/p><p>\u2022 Integrate Azure Monitor with Application Insights, VM Insights, Container Insights, and Network Insights<br \/>\u2022 Support monitoring for IaaS, PaaS, Kubernetes, and hybrid workloads<br \/>\u2022 Guide customers on governance, RBAC, data retention, and cost optimization<br \/>\u2022 Collaborate with security and infrastructure teams on shared telemetry and visibility<\/p><p><b>Required Technical Skills<\/b><\/p><p>\u2022 Strong hands-on experience with Azure Monitor and Log Analytics<br \/>\u2022 Experience with Kusto Query Language (KQL)<br \/>\u2022 Knowledge of Application Insights and workload-level telemetry<br \/>\u2022 Solid understanding of Azure IaaS, PaaS, and networking fundamentals<\/p><p><b>Preferred Qualifications<\/b><\/p><p>\u2022 Experience with SRE or operational excellence practices<br \/>\u2022 Familiarity with Kubernetes monitoring and container observability<br \/>\u2022 Strong problem-solving and communication skills<\/p>\",\"ats_external_id\":\"R1717352\",\"location\":\"Cemusco sul Naviglio, 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data-pm-slice=\\\"1 1 []\\\">At&nbsp;<strong>Concentrix&nbsp;<\/strong>we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.<\/p>\\n<p>Join us!<\/p>\\n<p><strong>What the role looks like:<\/strong><\/p>\\n<ul>\\n<li>Collaborating effectively and directly with internal departments such as Sales Organization, Subscription Renewals, Customer Success Organization, and Credit &amp; Collections.<\/li>\\n<li>Supporting the Sales Organization with Salesforce quoting and product queries, including building &ldquo;special&rdquo; Qlik program quotes in Salesforce.<\/li>\\n<li>Reviewing Order Forms and processing deals in Salesforce, ensuring accuracy and compliance, and securing correct revenue recognition in NetSuite.<\/li>\\n<li>Ensuring deal compliance with internal policies and procedures, including legal, revenue, and pricing guidelines.<\/li>\\n<li>Maintaining accurate customer data and opportunity data in Salesforce, NetSuite and other systems to ensure high data quality and reporting accuracy.<\/li>\\n<li>Responding to requests and queries from both internal and external customers regarding quotes, licenses, billing, and product related topics.<\/li>\\n<li>Playing an active role in internal process improvement and implementation of systems and changes within our organization.<\/li>\\n<li>Collaborating closely with our IT department to resolve system issues related to SalesForce &amp; NetSuite.<\/li>\\n<li>Assisting in the documentation and maintenance of process guides, training materials, and best practices.<\/li>\\n<li>Supporting month end, quarter-end and year-end close activities by prioritizing high-impact deals and collaborating across departments to meet deadlines.<\/li>\\n<li><strong>Working hours - Mon - Fr \/09:00 - 18:00<\/strong><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your profile:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Very good level of <strong>English language&nbsp; <\/strong>&ndash; both written and spoken&nbsp;<\/p>\\n<\/li>\\n<li>1-year experience in Back Office (Processing\/Invoicing) roles, Account Management and Sales Support<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Computer literacy and experience working with CRM systems (SalesForce \/ Microsoft Dynamics preferred)&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>\u0410bility to effectively communicate with while developing positive customer relationships \u202f&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Keen on new technologies<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong problem-solving skills&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to manage multiple tasks effectively&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mentoring, training, and career development programs&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Happiness programs and internal social events&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Additional medical plan: health and dental care (fully covered by the employer)&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Voluntary Sport Card (Multisport)&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly food allowance&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Birthday Time Off&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Volunteer Time Off&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Please send us your CV in English.<\/p>\\n<p>Only short-listed applicants will be contacted.<\/p>\\n<p>All applications will be treated as strictly confidential.<\/p>\\n<p>Help us <strong>G.R.O.W.<\/strong> Join us!<\/p>\",\"ats_external_id\":\"689351005\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-28T16:09:23.929+03:00\",\"created_at\":\"2026-03-25T18:20:08.800+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTI?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1143\",\"campaign_id\":\"14629\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1717025\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect (CSA) \u2013 Identity & Microsoft Entra ID\",\"street\":\"GBR Work-at-Home\",\"address\":\"GBR Work-at-Home\",\"city\":\"GBR\",\"state\":\"London\",\"postal_code\":\"BF1 2AT\",\"region\":null,\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"Job Description Summary\\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><span><span>We&#39;re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>The Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n \\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n \\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n \\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n \\nJoin us and be part of this journey towards greater opportunities and brighter futures.\\n\\nJOB SUMMARY\\n\\nAs a Cloud Solution Architect (CSA) in Microsoft Global Delivery, you will provide deep technical expertise in Identity and Access Management, with a strong focus on Microsoft Entra ID. 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Do you have the desire to be part of a company whose vision is to continuously be the greatest customer engagement services company in the world? Do you want to be part of a company that is rich in Diversity and Talent? Then we have the perfect role for you!<\/p><p>At Concentrix Catalyst, we create exceptional customer engagement, accelerate digital transformation, and deliver actionable customer experience (CX) improvements. We focus on tapping into sentiment and building an emotional connection that keeps customers fanatical about our clients&#39; brands.<\/p><p>Concentrix Catalyst is a technology-enabled global business services company specializing in customer engagement and improving business performance. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\\n\\nJOB SUMMARY \u2013 Paragraph\\n\\nResponsibilities \\n\u2022\\t((Add 4-5 key responsibilities))\\n\u2022\\t((List responsibilities in order of importance))\\n\u2022\\t((This list does not need to be exhaustive, focus on the main or important responsibilities))\\n\\nQualifications \\n\u2022\\t((List required professional experience))\\n\u2022\\t((Add 1-2 specific technical requirements for the job))\\n\u2022\\t((Avoid soft skills like \\\"excellent written and verbal communication skills\\\"))\\n\u2022\\t((Avoid requirements that can be learned in less than a week like \\\"ability to use Gmail\\\"))\\n\\nAdd the following paragraph on North American job postings only:\\nAt Concentrix, we provide customer experience solutions that may involve handling sensitive data.  As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.\",\"long_description\":\"<p><b>Role level: Sr. Analyst, CX Strategy &amp; Analytics<\/b><\/p><p><b>About Us &amp; The Role<\/b><\/p><p>Are you passionate about leveraging data, generating compelling and actionable insights that drive business value, and being part of high performing teams? Do you have the desire to be part of a company whose vision is to continuously be the greatest customer engagement services company in the world? Do you want to be part of a company that is rich in Diversity and Talent? Then we have the perfect role for you!<\/p><p>At Concentrix Catalyst, we create exceptional customer engagement, accelerate digital transformation, and deliver actionable customer experience (CX) improvements. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. &nbsp;<\/strong><\/p>\\n<p><strong>If you&rsquo;re looking to grow and be inspired, as an Account Manager in Barcelona\/Valencia (on-site), you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.<\/strong><\/p>\\n<p><br \/><strong>What you will do in this role&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients,&nbsp;their&nbsp;customers, our people, our community, and our planet.&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>As an&nbsp;<strong>Account Manager<\/strong>&nbsp;on our team, you will:&nbsp;&nbsp;<br \/>&nbsp;<br \/>- Responsible for partner pipeline management, detecting new opportunities detected, and driving successful and profitable closure of deal rate&nbsp;&nbsp;<br \/>- Understand partner market and competition and evaluate reseller interest&nbsp;&nbsp;<br \/>- Create partner loyalty and drive partner competencies and certification in BU products&nbsp;&nbsp;<br \/>- Ensure partners are taking advantage of promotions, events &amp; programs&nbsp;&nbsp;<br \/>- Work together with partner to drive revenue for BU via campaigns, opportunity identification (and closure) and other methods&nbsp;&nbsp;<br \/>- Detect and provide transparency of qualified opportunities and take actions to close them with partner &amp; support partners to close big deals when necessary&nbsp;&nbsp;<br \/>- Work closely with telemarketing, end user sales teams and other key resources to maximize revenue and customer\/partner satisfaction&nbsp;&nbsp;<br \/>- Monitor execution of partner marketing plan, investment and co-marketing activities review and proposal, monitor ROI&nbsp;&nbsp;<br \/>- May attend country partner events for meeting key partners&nbsp;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Your qualifications&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We embrace our&nbsp;game-changers&nbsp;with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Concentrix is a great match if you:&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Are bilingual or proficient in German and English<br \/>- Have two years of related technical sales experience preferred&nbsp;&nbsp;<br \/>- Are familiar with channel programs&nbsp;&nbsp;<br \/>- Have excellent negotiation management and strong communication skills (verbal &amp; written) including excellent telephone and presentation skills&nbsp;&nbsp;<br \/>- Work toward goal achievement using negotiation, teamwork\/collaboration, motivation and time\/work prioritize&nbsp;&nbsp;<br \/>- Can demonstrate innovation and good judgment\/problem-solving skills when making decisions&nbsp;&nbsp;<br \/>- Can establish an individual course of action to accomplish goals while using appropriate&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>It would be a plus if you:&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Have experience in working in Channel environment, knowledge of partners and distributors&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Don&rsquo;t&nbsp;meet every requirement? No worries.&nbsp;We&rsquo;re&nbsp;dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you&nbsp;don&rsquo;t&nbsp;check every box, we still encourage you to apply.&nbsp;We&rsquo;ll&nbsp;do our best to match you with the right job, whether&nbsp;it&rsquo;s&nbsp;this one or another role.&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>What&rsquo;s&nbsp;in it for you&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.&nbsp;That&rsquo;s&nbsp;why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In this role, we offer benefits that help support your unique lifestyle:&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Full-time 39 hours\/week contract: Monday - Friday 9-18&nbsp;<br \/>- Salary 23400 euros gross\/year + up to 7200 euros gross\/year in bonus&nbsp;&nbsp;<br \/>- Central location in Barcelona or Valencia<br \/>- Bring-a-friend (referral) bonus opportunities&nbsp;&nbsp;<br \/>- Full paid training on the company and the project you'll be working on&nbsp;&nbsp;<br \/>- Career development programs, specialized courses&nbsp;&nbsp;<br \/>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Experience the best version of you!&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>At Concentrix, we invest in our&nbsp;game-changers&nbsp;because we know that when our people thrive, our clients and their customers thrive.&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+&nbsp;game-changers&nbsp;around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Concentrix is an equal opportunity employer&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>JOB SUMMARY<\/b><\/p><ul><li><p>Bachelor or Masters Degree in Computer Science or Information Technology, or relevant degree, certifications, or experience.<\/p><\/li><li><p>4&#43; years development related development experience with Visual Studio and .Net applications (.Net Framework or .Net Core) for on-premises, hybrid, or Azure production environments.<\/p><\/li><li><p>1&#43; years\u2019 experience using Azure DevOps or GitHub.<\/p><\/li><li><p>2&#43; Customer-facing experience collaborating with stakeholders, management, teams, or developers.<\/p><\/li><li><p>Proven record in successfully planning, deploying, operating, and optimizing on premises, hybrid, and\/or cloud applications.<\/p><\/li><li><p>Experience that demonstrates excellent customer service skills.<\/p><\/li><\/ul><p><\/p><p><b>Responsibilities <\/b><\/p><ul><li><p>Large scale or N-Tier application development Experience.<\/p><\/li><li><p>Web application, Web Services\/API, or Microservices Development Experience<\/p><\/li><li><p>Cloud PAAS, IAAS, IAAS Experience.<\/p><\/li><li><p>Application Development Environment and Pipeline Development Experience. TFS, Azure DevOps, GitHub use and experience as well as understanding CI\/CD lifecycle.<\/p><\/li><li><p>Containerization of applications using Kubernetes or Windows Containers.<\/p><\/li><li><p>Working knowledge additional languages such as Python, Angular, or C&#43;&#43; in addition to C#.<\/p><\/li><li><p>Production debugging experience.<\/p><\/li><li><p>Background in application monitoring of applications using Application Insights or running on IIS.<\/p><\/li><li><p>Knowledge and\/or experience in resilient application architecture.\u00a0<\/p><\/li><li><p>Experience building secure and resilient applications.<\/p><\/li><li><p>IIS and\/or Kestrel<\/p><\/li><li><p>Containers and Orchestration (Kubernetes, Docker)<\/p><\/li><li><p>Application Monitoring and Telemetry (Azure Monitoring and Application Insights)<\/p><\/li><li><p>Applications Languages (Angular, C&#43;&#43;, Java, Python)<\/p><\/li><li><p>Infrastructure as Code (ARM Templates, Bicep, Terraform)<\/p><\/li><\/ul><ul><li><p>Low or No code Experience. Power platform configuration and development -- Power Platform, Azure Logic Apps, Azure API Management (APIM), and general low code development practices.<\/p><\/li><\/ul><p><\/p><p><b>Qualifications <\/b><\/p><p><\/p><p><b>Relevant Certifications<\/b><\/p><ul><li><p>Microsoft Certified Azure Developer Associate (AZ-204)<\/p><\/li><li><p>DevOps Engineer Expert (AZ-400)<\/p><\/li><li><p>Power Platform Developer Associate (PL-400)<\/p><\/li><li><p>Power Platform Solution Architect Expert (PL-600)<\/p><\/li><li><p>Azure AI Engineer Associate (AI-102)<\/p><\/li><li><p>GitHub Foundations Certification<\/p><\/li><li><p>GitHub Administration Certification<\/p><\/li><li><p>GitHub Actions Certification<\/p><\/li><li><p>GitHub Advanced Security Certification<\/p><\/li><\/ul><p><\/p><p><\/p><p>#LI-Remote #Spain<\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1716971\",\"location\":\"ESP, A Coruna\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-24T12:13:31.318+08:00\",\"created_at\":\"2026-03-25T08:04:45.867+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDYyMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Application-and-Innovation-Customer-Engineer_R1716971\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315ebe8c0e6e7e0c\",\"descriptor\":\"Concentrix CVG Servicios Inform\u00e1ticos, SL\",\"reference_id\":\"YES01\",\"organization_reference_id\":\"YES01\"},\"location\":{\"city\":\"ESP\",\"state\":\"A Coruna\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"ES-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e437fea91dc35c\",\"descriptor\":\"ESP Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kevin.miranda3@concentrix.com\"},\"first_name\":\"Miranda Orellana, Kevin Alexander\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"103452836\",\"wid\":\"85eecd5ab265103ba88bbb30968d0000\",\"descriptor\":\"Kevin Miranda Orellana (103452836)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369867\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Application-and-Innovation-Customer-Engineer_R1716971\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Application-and-Innovation-Customer-Engineer_R1716971\/apply\",\"job_requisition_id\":\"R1716971\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - 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Getcom - Bulevar de Los Pr\u00f3ceres Colonia Palermo No. 350\",\"address\":\"SLV San Salvador - Getcom - Bulevar de Los Pr\u00f3ceres Colonia Palermo No. 350\",\"city\":null,\"state\":\"San Salvador\",\"postal_code\":\"01101\",\"region\":null,\"country\":\"El Salvador\",\"short_description\":\"El L\u00edder de Equipo S\u00e9nior es responsable de la gesti\u00f3n, control y seguimiento de una l\u00ednea de negocio de Claro, ya sea en el segmento Fijo o M\u00f3vil. Su principal objetivo es garantizar el cumplimiento de las metas relacionadas con los indicadores de llamadas y la experiencia del cliente.\\nSe requiere negociaci\u00f3n de objetivos con el cliente, la supervisi\u00f3n y optimizaci\u00f3n de procesos operativos, as\u00ed como la implementaci\u00f3n de estrategias de mejora continua para asegurar un servicio eficiente y de alta calidad.\",\"long_description\":\"<h3><b>Funciones esenciales \/ Responsabilidades principales<\/b><\/h3><ul><li>Liderar al equipo, fomentando su desarrollo profesional mediante una comunicaci\u00f3n y entrenamiento efectivos, promoviendo el trabajo en equipo y la cooperaci\u00f3n.<\/li><li>Entrenar a los colaboradores de forma regular para asegurar el cumplimiento de las m\u00e9tricas de desempe\u00f1o.<\/li><li>Identificar problemas de rendimiento, desarrollar planes de mejora y aplicar medidas correctivas, incluyendo, de ser necesario, la terminaci\u00f3n de la relaci\u00f3n laboral.<\/li><li>Garantizar que el servicio brindado a los clientes cumpla con los indicadores clave de rendimiento (KPIs) y las expectativas financieras establecidas.<\/li><li>Comunicar las expectativas al equipo y proporcionar actualizaciones y cambios de manera oportuna.<\/li><li>Brindar experiencia especializada en la resoluci\u00f3n de llamadas escaladas de clientes, seg\u00fan sea necesario.<\/li><li>Gestionar m\u00e9tricas del equipo y objetivos de retenci\u00f3n. Analizar causas de rotaci\u00f3n y colaborar con el liderazgo del sitio para implementar acciones que la reduzcan.<\/li><li>Proporcionar retroalimentaci\u00f3n al equipo, tanto en sesiones de coaching como en actividades diarias de desempe\u00f1o y comportamiento.<\/li><li>Mantenerse actualizado sobre los procesos, pol\u00edticas y procedimientos internos. Participar en programas de desarrollo para gerentes.<\/li><li>Supervisar a un grupo de asociados de centro de llamadas, monitoreando su trabajo y asistencia conforme a las pol\u00edticas de la organizaci\u00f3n y los requisitos legales aplicables.<\/li><li>Completar proyectos a nivel de turno enfocados en mejorar la productividad, calidad u otros KPIs.<\/li><li>Promover los valores de la empresa mediante el comportamiento y la actitud, siendo un defensor del equipo.<\/li><\/ul><h3><b>Perfil del candidato<\/b><\/h3><ul><li>T\u00edtulo de t\u00e9cnico o asociado en un \u00e1rea relacionada (se prefiere licenciatura) con entre cuatro y seis a\u00f1os de experiencia, al menos uno en un rol de gesti\u00f3n progresiva.<\/li><li>Habilidades s\u00f3lidas de comunicaci\u00f3n, tanto escrita como verbal.<\/li><li>Capacidad demostrada para liderar equipos en la gesti\u00f3n de m\u00faltiples tareas, priorizaci\u00f3n y cumplimiento de plazos.<\/li><li>Habilidad para orientar, entrenar y proporcionar direcci\u00f3n efectiva a un equipo de colaboradores.<\/li><li>Capacidad para trabajar bien bajo presi\u00f3n y dar seguimiento hasta la conclusi\u00f3n de las tareas.<\/li><li>Disponibilidad para trabajar en un horario flexible.<\/li><\/ul><p><\/p><h3><b>Rol del Marco de Carrera<\/b><\/h3><p>Recibe asignaciones como objetivos, con metas y procesos para alcanzarlos. Interact\u00faa con Gerentes, L\u00edderes, Supervisores de equipo, miembros del equipo, otras \u00e1reas funcionales, la direcci\u00f3n y proveedores externos para cumplir con los objetivos. Establece prioridades para los Gerentes, L\u00edderes, Supervisores de equipo y miembros del equipo, y coordina y supervisa las actividades diarias.<\/p><p>Est\u00e1 a cargo de gestionar grandes l\u00edneas de negocio y\/o m\u00faltiples l\u00edneas simult\u00e1neamente. Motiva a sus reportes directos para alcanzar las m\u00e9tricas y objetivos empresariales mediante coaching, mentor\u00eda y retroalimentaci\u00f3n regular. Las decisiones se gu\u00edan por pol\u00edticas, procedimientos y el plan de negocio; recibe orientaci\u00f3n y supervisi\u00f3n de un gerente y\/o director. Dependiendo del tama\u00f1o del programa, puede actuar como Gerente de Operaciones.<\/p><p><\/p><h3><b>Aviso Legal<\/b><\/h3><p>Las declaraciones anteriores tienen la intenci\u00f3n de describir la naturaleza general y el nivel del trabajo desempe\u00f1ado por las personas asignadas a este puesto. No pretenden ser una lista exhaustiva de todas las responsabilidades, deberes y habilidades requeridas para el puesto.<\/p><p><b>Concentrix es un empleador que ofrece igualdad de oportunidades.<\/b> Concentrix eval\u00faa a los candidatos calificados sin importar su raza, color, religi\u00f3n, g\u00e9nero, nacionalidad, edad, orientaci\u00f3n sexual, identidad o expresi\u00f3n de g\u00e9nero, condici\u00f3n de veterano protegido, condici\u00f3n de discapacidad u otras caracter\u00edsticas protegidas por la ley.<\/p>\",\"ats_external_id\":\"R1693166\",\"location\":\"San Salvador\",\"job_type\":\"full_time\",\"salary\":\"1100\",\"salary_type\":\"monthly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-04-10T00:14:39.042+08:00\",\"created_at\":\"2026-03-25T08:04:42.489+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDYxOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Getcom---Bulevar-de-Los-Prceres-Colonia-Palermo-No-350\/Sr-Team-Leader--Operations_R1693166-1\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5468db324145101ac0b99494cc550000\",\"descriptor\":\"Tetel S.A. de C.V\",\"reference_id\":\"WSV05\",\"organization_reference_id\":\"WSV05\"},\"location\":{\"city\":null,\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":\"01101\",\"primary_location\":{\"id\":\"SV-SAN-GETCO-01\",\"wid\":\"b2d8dc058e59101d4df437f8a3950000\",\"descriptor\":\"SLV San Salvador - Getcom - Bulevar de Los Pr\u00f3ceres Colonia Palermo No. 350\"}},\"languages\":[\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"nicole.archer1@concentrix.com\"},\"first_name\":\"Archer Mejia, Nicole Marie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102598501\",\"wid\":\"da7d7d2449a2101031ba97a44e220000\",\"descriptor\":\"Rudy Romero Linares (102598501)\"},{\"id\":\"102600368\",\"wid\":\"da7d7d2449a210103188d8ece4ae0001\",\"descriptor\":\"Nicole Archer (102600368)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0630\",\"descriptor\":\"Sr. Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365920\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Getcom---Bulevar-de-Los-Prceres-Colonia-Palermo-No-350\/Sr-Team-Leader--Operations_R1693166-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Getcom---Bulevar-de-Los-Prceres-Colonia-Palermo-No-350\/Sr-Team-Leader--Operations_R1693166-1\/apply\",\"job_requisition_id\":\"R1693166\"}],\"organizations\":[{\"wid\":\"5468db324145101ac0b99494cc550000\",\"descriptor\":\"Tetel S.A. de C.V\",\"reference_id\":\"WSV05\",\"custom_reference_id\":null,\"company_reference_id\":\"WSV05\"},{\"wid\":\"d8363af56ef6100ba8658a0044140000\",\"descriptor\":\"W0ZWID Claro Cr Sv\",\"reference_id\":\"W0ZWID\",\"custom_reference_id\":\"W0ZWID\",\"company_reference_id\":null},{\"wid\":\"ee6a807e812d100ba811c94d5cf10000\",\"descriptor\":\"23874 - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\\nJob Description\\nJob Description\\nWe are looking a Cloud Solution Architect, you will provide deep technical expertise in Azure Virtual Desktop (AVD), supporting enterprise customers through design, deployment, troubleshooting, and optimization of modern virtual desktop and application delivery solutions.\\n\\nYou will work closely with customers and internal delivery teams to resolve complex end\u2011user computing (EUC) challenges across cloud and hybrid environments, ensuring secure, scalable, and high\u2011performance virtual desktop experiences aligned with Microsoft best practices.\",\"long_description\":\"<p><\/p><p><b>Cloud Solution Architect \u2013 Azure Virtual Desktop<\/b><\/p><p><b>Role Overview<\/b><\/p><p>As a<span>\u00a0<\/span><b>Cloud Solution Architect (CSA) in Microsoft Global Delivery<\/b>, you will provide deep technical expertise in<span>\u00a0<\/span><b>Azure Virtual Desktop (AVD)<\/b>, supporting enterprise customers through design, deployment, troubleshooting, and optimization of modern virtual desktop and application delivery solutions.<\/p><p>You will work closely with customers and internal delivery teams to resolve complex<span>\u00a0<\/span><b>end\u2011user computing (EUC)<\/b><span>\u00a0<\/span>challenges across<span>\u00a0<\/span><b>cloud and hybrid environments<\/b>, ensuring secure, scalable, and high\u2011performance virtual desktop experiences aligned with Microsoft best practices.<\/p><p><\/p><p><i><b>Note: This position requires fluency in both Italian and English.<\/b><\/i><\/p><div><\/div><p><b>Key Responsibilities<\/b><\/p><ul><li>Act as a technical authority for<span>\u00a0<\/span><b>Azure Virtual Desktop (AVD)<\/b><span>\u00a0<\/span>and Windows virtual desktop architectures<\/li><li>Design, deploy, and troubleshoot<span>\u00a0<\/span><b>Azure Virtual Desktop environments<\/b>, including:<ul><li>Host pools (pooled and personal)<\/li><li>Windows 10\/11 multi\u2011session<\/li><li>Session host scaling and availability<\/li><\/ul><\/li><li>Diagnose and resolve issues related to:<ul><li><b>User connectivity and session performance<\/b><\/li><li><b>FSLogix profile containers<\/b><\/li><li><b>User profile and data management<\/b><\/li><li><b>Application delivery and compatibility<\/b><\/li><\/ul><\/li><li>Support identity and access integration using:<ul><li><b><span>Microsoft Entra ID (Azure AD)<\/span><\/b><\/li><li>Hybrid identity scenarios (on\u2011prem AD &#43; Entra ID)<\/li><li>Conditional Access and authentication flows<\/li><\/ul><\/li><li>Analyze and remediate issues involving:<ul><li><b>AVD networking<\/b><span>\u00a0<\/span>(VNETs, DNS, routing, latency)<\/li><li><b>Azure compute and storage<\/b><span>\u00a0<\/span>used by session hosts<\/li><li><b>Windows OS internals<\/b>, including event logs, performance counters, and registry<\/li><\/ul><\/li><li>Integrate AVD with<span>\u00a0<\/span><b>Microsoft Intune \/ Endpoint Manager<\/b><span>\u00a0<\/span>for device and policy management<\/li><li>Apply strong<span>\u00a0<\/span><b>security principles<\/b><span>\u00a0<\/span>to virtual desktop environments, including identity, access control, and endpoint protection<\/li><li>Collaborate with internal teams to deliver<span>\u00a0<\/span><b>high\u2011quality, repeatable solutions<\/b><span>\u00a0<\/span>aligned with Global Delivery standards<\/li><li>Contribute to<span>\u00a0<\/span><b>technical documentation, knowledge sharing, and operational excellence<\/b><span>\u00a0<\/span>initiatives<\/li><\/ul><div><\/div><p><b>Required Technical Skills<\/b><\/p><ul><li>Strong hands\u2011on experience with<span>\u00a0<\/span><b>Azure Virtual Desktop<\/b><\/li><li>Proven experience designing and supporting:<ul><li>Host pools, session hosts, and application groups<\/li><li>Windows 10\/11 Enterprise (multi\u2011session)<\/li><\/ul><\/li><li>Deep understanding of:<ul><li><b>FSLogix profiles and Office containers<\/b><\/li><li><b>User profile management and performance optimization<\/b><\/li><\/ul><\/li><li>Solid knowledge of:<ul><li><b>Microsoft Entra ID (Azure AD)<\/b><span>\u00a0<\/span>and hybrid identity<\/li><li><b>Authentication and authorization concepts<\/b><\/li><li><b>Azure networking fundamentals<\/b><span>\u00a0<\/span>(DNS, VNETs, routing, NSGs)<\/li><\/ul><\/li><li>Experience troubleshooting:<ul><li><b>Slow logon \/ logoff scenarios<\/b><\/li><li>Session instability and application issues<\/li><\/ul><\/li><li>Strong familiarity with:<ul><li><b>Windows OS internals<\/b><\/li><li>Performance monitoring, event logs, and registry analysis<\/li><\/ul><\/li><li>Experience with<span>\u00a0<\/span><b>Azure IaaS 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Drive\",\"city\":\"Nashville\",\"state\":\"Tennessee\",\"postal_code\":\"37228\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"As a Sales Development Representative, you\u2019ll take the lead in generating high-quality opportunities for our sales teams. You\u2019ll move beyond activity targets to strategically qualify leads, engage decision-makers, and tailor outreach toindustry and customer needs. Your role will combine outbound prospecting, inbound qualification, and close collaboration with account executivesto ensure the pipeline is healthy and aligned with business goals. You\u2019ll be trusted to use AI and data-driven tools to sharpen targeting, personalize outreach, and improve conversion rates. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Sales Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a Sales Development Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;gamechangers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Sales Development Representative, you will:<\/p>\\n<ul>\\n<li>Manage a personal pipeline of prospects from initial outreach through qualification.<\/li>\\n<li>Execute outbound prospecting strategies using phone, email, social media, and events.<\/li>\\n<li>Respond to inbound leads with urgency, conducting deeper qualification conversations.<\/li>\\n<li>Research accounts to understand key stakeholders, challenges, and buying signals.<\/li>\\n<li>Collaborate with account executives to develop account-specific entry strategies.<\/li>\\n<li>Schedule and participate in prospect meetings or demos, ensuring smooth handoffs. Track activity, conversion rates, and pipeline health in the CRM.<\/li>\\n<li>Use AI-powered tools and market data to prioritize outreach and craft personalized messaging.<\/li>\\n<li>Achieve and exceed monthly and quarterly pipeline generation targets. Provide feedback to marketing on lead quality and campaign performance.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Sales Development Representative role include:<\/p>\\n<ul>\\n<li>Ability to commute to and work in our Nashville, TN office.<\/li>\\n<li>A bachelor&rsquo;s degree preferred.<\/li>\\n<li>(2+ years) experience in sales development, lead generation, or inside sales.<\/li>\\n<li>Track record of consistently achieving or surpassing lead-to-opportunity conversion targets.<\/li>\\n<li>Familiarity with account-based marketing (ABM) strategies.<br \/>Representatives.<\/li>\\n<li>You Have: Strong communication and discovery skills, with experience engaging prospects across multiple channels.<\/li>\\n<li>Proven success in meeting or exceeding prospecting or pipeline generation targets. Ability to research accounts, uncover prospect needs, and tailor messaging accordingly.<\/li>\\n<li>A growing proficiency in applying AI and analytics to refine prospecting, improve conversion, and manage pipeline health.<\/li>\\n<li>Experience working with CRM tools (Salesforce.com preferred) and sales engagement platforms.<\/li>\\n<li>Strong organizational and time management skills to balance prospecting volume with quality.<\/li>\\n<li>Ability to collaborate effectively with account executives and marketing teams<\/li>\\n<li>Must reside in the United States and have a valid U.S. address for residence<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Competencies for Success:<\/strong><\/p>\\n<ul>\\n<li>Accountability (Proficient): Own your pipeline and deliver on targets consistently.<\/li>\\n<li>Effective Communication (Proficient): Craft persuasive outreach and discovery conversations.<\/li>\\n<li>Customer Focus (Competent): Align qualification with prospect needs and sales objectives.<\/li>\\n<li>Collaboration (Proficient): Partner effectively with account executives to drive conversion.<\/li>\\n<li>Resilience, Curiosity &amp; Adaptability (Proficient): Adjust outreach strategies to improve outcomes.<\/li>\\n<li>Diagnostic Information Gathering (Competent): Conduct deeper discovery to uncover buying signals.<\/li>\\n<li>Time Management (Proficient): Balance multiple outreach campaigns with consistent quality.<\/li>\\n<li>Technology &amp; Data Fluency (Competent): Leverage CRM, AI, and engagement tools to drive efficiency.<\/li>\\n<li>Commercial Awareness (Competent): Understand industry trends and competitive dynamics to position<\/li>\\n<li>outreach effectively<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $16.35 - $18.56\/hr (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.&nbsp; The deadline to apply for this position is: April 15, 2026.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. 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