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Description of the offer
-You will be responsible for ensuring customer relations and handling complaints when receiving calls
-Your main mission boils down to: Advising, helping, processing customer requests and providing them with solutions adapted to their needs.
-You ensure customer satisfaction: receiving calls, managing complaints, taking orders, advice, information, loyalty, etc.
Job profile
-You have at least a BAC+2 level
-Excellent command of the French language
-Good computer skills
-Experience in customer relationship management (preferential)
-Excellent communication skills
-Ability to actively listen, empathy and diplomacy
-Good time management skills
-Team spirit and flexibility
Working conditions
- Pleasant working environment and attractive bonuses
You recognize yourself in these criteria!
Apply now and become one of our game-changers!