Summary
We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.
The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
Join us and be part of this journey towards greater opportunities and brighter futures.
Description
Job Title: Senior Business Analyst
Location: Omaha, NE (Onsite)
Experience: 5+ years
Job Description:
We are seeking a Senior Business Analyst with 5+ years of experience to bridge business needs with technology solutions. The ideal candidate will have strong experience in requirements gathering, process analysis, and stakeholder management in complex projects.
Must-Have Skills:
- Proven experience as a Business Analyst in medium to large-scale projects
- Strong skills in requirements elicitation, documentation, and analysis
- Experience with UML, BPMN, or other process modeling techniques
- Ability to work with stakeholders across business and technical teams
- Strong knowledge of Agile/Scrum methodologies
- Hands-on experience with tools like:
- Jira / Confluence
- MS Office Suite (Excel, Word, PowerPoint, Visio)
- Task tracking and Requirements management tools
Nice-to-Have Skills:
- Exposure to data analysis, SQL, or reporting tools
- Knowledge of process improvement frameworks
Responsibilities:
- Gather, analyze, and document business requirements
- Translate requirements into functional specifications for technical teams
- Facilitate workshops, meetings, and discussions with stakeholders
- Support solution design and ensure alignment with business objectives
- Validate solutions and support user acceptance testing
- Identify process improvement opportunities
The deadline to apply for this position is 12/25/2025
The base salary range for this position is $92,250 - $100,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.
At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.
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#OmahaNE
