Customer Support Agent with Bulgarian (CZ/SK)

Location
Prague, Czech Republic
Language
Bulgarian

Are you looking for your first job opportunity?

Or maybe you would like to spread your wings and develop your career in an international company?

Work in an international environment, in technical support, home office either from CZ or from SK with provided equipment.

What you will do in this role:

  • Answer phone calls, e-mails, and messages on social media from customers
  • Help customers with service-related issues
  • Work shifts: morning and afternoon Weekends and bank holidays for extra payment
  • Phone calls are inbound, no cold-calling
  • Suitable for people without experience

Requirements 

  • Ready to relocate to the CZR or Slovak
  • Good computer skills and good knowledge of MS Office
  • Ability to quickly identify customers’ problems and needs
  • Ability to set priorities and manage daily responsibilities effectively
  • A client-oriented approach, patience, and strong communication skills
  • Team players with the ability to work in a Customer Service environment
  • Native Bulgarian and communicative level of English in both oral and written form

Offer

  • 30 000 CZK Gross Salary if you are in or would like to relocate to CZ
  • 1050 Euro Gross Salary if you are in or would like to relocate to SK.
  • Up to 4 000 CZK Monthly Bonus gross in the CZ.
  • Up to 150 Euro Monthly Bonus gross in the SK.
  • 1250 CZK net as a meal voucher in CZ
  • 60 Euro net as a meal voucher in SK
  • Home office from the CZ or SK (NOT ANY OTHER COUNTRY)
  • Daily use of foreign languages, especially English.
  • Great referral bonus
  • A team that is fair and human at all times, including corporate governance.
  • Extensive training and opportunity to develop your career within a multinational environment
  • Interactive activities: team-building, company parties, sports, etc.

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