Customer Service Representative

Location
Gold Coast, Australia

Job Title:

Customer Service Representative

Job Description

This role involves answering inbound calls in relation to general enquires for credit/debit card. The primary responsibilities include providing support, answering questions, and resolving issues that may arise with clients' accounts or services. which could range from account discrepancies to technical difficulties with online banking platforms.

About Us

Concentrix Services Pty Ltd is an award-winning global customer experience solutions company, partnering with over 2,000 clients, including 155+ Fortune Global 500 brands. With operations in 70+ countries and the ability to communicate in over 150 languages, we lead in delivering exceptional customer experiences. 
 

At our company, we believe that our people are our greatest asset. We take pride in investing in their future by providing career development and opportunities for growth. Most of our management is promoted from within, fostering a culture built on integrity and collaboration.

About the Role

Join Concentrix as a Customer Service Representative and be the first point of contact for our valued banking customers. You will play a crucial role in delivering exceptional service and support, helping to resolve enquiries and issues while contributing to the overall success of our customer-focused team.

What You'll Be Doing

What We're Looking For

Key Role Details

What We Offer

At Concentrix, we value our employees and strive to create a supportive and rewarding work environment. You can expect:

Applicants must be at least 18 years of age, have full working rights in Australia, and pass a police and pre-employment checks.

Join our dynamic and dedicated team today and make a real impact in customer service. Apply now for this exciting Customer Service Representative role!

Location:

AUS Gold Coast - Robina Town Centre Dr Lvl2

Language Requirements:

Time Type:

Full time

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