Associate Sales Manager (South Korea)

What you’ll experience with us                                                     

• Lead, develop and motivate the team(s) to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction and growth.
• Act as an enabler to remove both internal and external roadblocks and help team to resolve complex challenges in support of sales opportunities.
• Analyze data, performance, and customer experience trends to develop and implement strategic sales plays and best practice for client/specific territories.
• Stay current on developments in client products/services and within the market and ensure the team is informed on the latest trends and market direction. 
• Work with external facing client as a point of escalation for the client and respond in a timely manner to any issues.
• Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members.
• Provide accurate weekly, monthly and quarterly sales forecasting, execute all required customer success motions and ensure data recorded in the CRM is accurate and up to date.
• Maintain a high level of communication with external stakeholders to ensure strategic client relationships are fostered and developed.
• Effective client management having a clear view on accounts and how to maximize revenue as well as effectively communicating quarterly objectives to client.
• Work closely with client contact on reporting and forecasting.
• Serve in a consultative role to support key stakeholders, both internal and external.
• Ensure team alignment to achieve operating plan targets, sales targets and client performance targets (CPTs).

We’ll be a great match if you…                                                      

• Bachelor’s Degree is preferred.
• 10 years of account management/ consultative-based sales experience managing enterprise or mid-market business portfolio.
• Experience with high-volume calling with proven track record of sales or account management in IT industry.
• Experience with customer experience and sales, able to listen and respond to consumer needs, effectively communicate features and benefits of highly innovative products to customers.
• Enthusiasm for new technology, demonstrate ability to extract hidden or unrealized requirements and gain consensus on these requirements with the customer.
• Aptitude to learn and optimize new technology with prior experience in utilizing Client Relationship Management tool, i.e., Salesforce, SAP etc.
• Advanced problem solving and analytical skills, demonstrate ability to multi-task and make timely and sound decisions under conditions of uncertainty or limited data.
• Agility to manage ambiguous and complex situations, while maintaining a good rapport with customers.