Customer Service Specialist with Dutch

Location
Katowice, Poland

Job Title:

Customer Service Specialist with Dutch

Job Description

Your responsibilities

  • Making outbound calls to existing customers of one of the popular mobile network operators
  • Advising and up-selling users higher packages
  • Offering customers transfers: from offline to online / from pre-paid to post-paid packages
  • Providing exceptional service and high levels of user satisfaction

Our requirements

  • Excellent knowledge of the Dutch (min. B2) and English (min. B1)
  • Communication skills and customer-oriented attitude
  • Fast learner with sales mindset
  • Previous experience in customer service / sales is not required but is a plus

Benefits

  • Private medical care
  • Life insurance
  • Remote work opportunities
  • Employee referral program

Location:

POL Katowice - Global Office Park-Bldg C Flrs 2 & 3

Language Requirements:

Dutch (Required), English (Required)

Time Type:

Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents