Fraud Services Officer

Location
Gold Coast, Australia

Job Title:

Fraud Services Officer

Job Description

The Fraud Services Officer/Advisor position interfaces with customers via inbound calls or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services.

Do you want to play a crucial part in safeguarding our clients' accounts and ensuring the integrity of our financial operation?

Elevate your financial service career by joining our dynamic fraud team as a Fraud Service Officer. In this role, you'll acquire a specialised skillset within the banking system, focusing on fraud detection and prevention. 


At Concentrix, in everything we do, we believe in doing right by and for our people - our clients, their customers, our staff, our community, our planet. We support everyone to be the best version of themselves that they can be.

Make a change and say goodbye to weekend work, cold calling or sales.


This is an entry level financial services role; customer service skills will be highly regarded!
 

What's in it for you?

Key Role Details:

Key Responsibilities of the role:

Must be familiar with technology and open to learning new systems with working knowledge of computer and software applications.

*Applicants must be at least 18 years of age, have full working rights in Australia and pass a police, monetary and other pre-employment checks*
 

Concentrix is an equal opportunity employer. Being an equal opportunity employer means that Concentrix provides the same benefits and opportunities for hiring and advancement to everyone without discriminating due to protected characteristics such as age, gender, sexual orientation, ethnicity, nationality, religion, disability, and medical history.

We strive towards providing and sustaining a healthy and safe work environment so you can focus on being your best self and THRIVE!

Location:

AUS Gold Coast - Robina Town Centre Dr Lvl2

Language Requirements:

Time Type:

Full time

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