Job Title:
Senior Analyst (Arnold, MO)
Job Description
We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.
We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.
Our game-changers:
* Challenge Conventions
* Deliver outcomes unimagined
* Create experiences that go beyond WOW
If this is you, we would love to discuss career opportunities with you.
In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.
We’re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.
Game Changers must be located near the Arnold, MO Area
We are seeking a highly skilled and motivated Senior Analyst to join our dynamic team. The ideal candidate will bring strong analytical capabilities, technical expertise, and a collaborative mindset to drive business insights and support decision-making processes.
Key Responsibilities
- Work in partnership with internal and client units to gain a comprehensive understanding of their business strategies, processes, and services
- Scope and manage analytical projects, including timeline creation and documentation
- Leverage data reporting to gain business insight and operationalize opportunities identified, with the possibility of employing statistical analysis for trend/insight validity
- Synthesize best practices, account/brand updates, news and current events and identifying impacts and applications to support
- Analyze large datasets to identify trends, patterns, and insights that drive strategic business decisions.
- Develop and maintain interactive dashboards and reports using Power BI and other dashboarding applications.
- Create advanced data models and perform statistical analysis using Python to support business goals.
- Collaborate with cross-functional teams, including finance, operations, and IT, to gather requirements and deliver actionable insights.
- Design and automate reports and data pipelines for streamlined reporting processes.
- Present findings and recommendations to stakeholders in a clear and concise manner, both written and verbal.
Qualifications
- Strong analytical skills
- Years of experience 1-3
- Ideal Industry: Banking and/or Insurance
- Advanced/expert skills in the use of Microsoft Office applications, Python, Power BI and other similar Dashboarding applications
Technical competencies (include certifications)
Degree Preferred in Statistics
#LI-Onsite
#StLouisMO
#ConcentrixCatalyst
Location:
USA, Arnold, MO
Language Requirements:
Time Type:
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.
For more information regarding your EEO rights as an applicant, please visit the following websites:
•English
•Spanish
To request a reasonable accommodation please click here.
If you wish to review the Affirmative Action Plan, please click here.
