Manager, Business Security Officer (BISO) T8

Role Description:

The country Business Information Security Officer (BISO) focuses on proactively identifying security and compliance issues/risks to business operation processes in various accounts, drives in executing the controls to deter, detect and mitigate security and insider risks - including establishing capability and mechanisms to monitor and audit information and data protection of both Concentrix and clients as well as compliance level of each process and relevant control item as deployed in the operational environment.

Qualifications:

• 5 to 10 years of experience working in risk and compliance management, internal security controls, internal/external security assessment or audit, internal or cyber incident investigations.
• Experience leading groups and strong leadership and relationships with clients and colleagues.
• Bachelor's/ Masters’ Degree in Information Technology or relevant areas
• Security Certifications such as ISO 27001, ISO 22301 or similar. willing/able to certify within 12 months of employment.
• Experience in the BPO industry working in IT, security, compliance or delivery strongly preferred
• Deep understanding of BPO Business Operation and CRM services delivery processes
• Understanding of fraud, process non-compliance and incident investigations as well as various risks in the BPO industry
• Ability to identify performance and opportunity gaps
• Detail oriented with excellent analytical and critical thinking skills
• Ability to effectively communicate findings to senior team members with appropriate recommendation and action plan raised to address the gaps in an effective & efficient manner