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Summary

The Advisor I, Technical Support responds to basic and routine inquiries of a technical nature including hardware/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use.

Description

Power your game-changing career

Do you speak Polish and English? Then this job is just right for you.

In this position as Technical Advisor (m/f/d) Polish Support you will respond to basic and routine inquiries of a technical nature including hardware/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use.

With the following conditions:

Does that fit in with your everyday life? Perfect! Then it's our turn – read on and let us impress you, just as we impress our employees day after day.

What you will do in this role

As an Technical Advisor (m/f/d) Polish Support in our Team you will:

As a technical supporter, you will contact customers via phone, chat and email after making an appointment
You support customers with the integration of their website, their store or their account and provide assistance in solving technical challenges
Thanks to your analytical approach, you identify content and performance potentials and advise the customer on the technical integration and improvement of processes
You accompany your customers during the implementation of measures
With diligence, you track the successes of the customers through constant monitoring

Your qualifications

Concentrix is a great match if you:

Are fluently in word and speech in Polish (minimum C1) and have very good command of English (at least B2 level).
Have at least 1 year of experience in Sales and 3 years experience in general – you should have a commercial mindset, be strongly sales driven, and possess entrepreneurial thinking and strong influential skills.
Previous experience with social media advertising, digital marketing and various tools such as Pixel, MS Office and electronic mail systems as well as API/SDK integration is welcome.
Own strong analytical, organizational and creative thinking skills.
Have excellent communication, interpersonal, and customer service skills.
Can guarantee a Fulltime valid working visa for Germany - no student visa accepted.

What’s in it for you

In this role, we offer benefits that help support your unique lifestyle:

You will receive a fixed monthly salary in the amount of 2.950,00€ gross / month.
Performance is rewarded - improve your salary by up to 737,50€ per month.
Join us full-time (40 hours/week). Weekends are off and are all yours!
Take advantage of our shopping card with a monthly €40 credit, which you can use freely for your personal behalf!
A variety of online shopping discounts, especially for Concentrix employees, allow you to save big.
Stay fit – take advantage of our range of sports offers with a supported membership at selected gyms.

Want to get started with us?

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today!

Your future place of work: Concentrix Berlin, Andreasstraße 10, 10243 Berlin.

Internal job ID: R1567943

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
Diversity and equal opportunities are core values at Concentrix. We therefore actively encourage applications from people with disabilities. Severely disabled people and people of equal status are given preference if they are equally qualified. We offer individual support to provide the ideal position for you.

Eligibility to work

In accordance with German law, only applicants who are legally authorized to work in Germany will be considered for this position.

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Location:

DEU Berlin - 10 East Building

Language Requirements:

Polish (Required), English (Required)