Payroll Consultant

Summary

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures.

Description

Key Responsibilities

• Lead end-to-end payroll system implementation including discovery, requirements gathering, design, build, testing, and go-live.

• Configure company codes, pay groups, earning/deduction codes, work rules, and pay policies within payroll platforms.

• Design and build payroll rules, calculation formulas, and compliance logic from the ground up.

• Define and configure tax authorities, garnishments, GL mapping, costing, and accrual rules based on client requirements.

• Translate client payroll policies into accurate, compliant system configurations.

• Collaborate with clients to design rule hierarchies, overtime logic, and benefit taxation frameworks.

• Prepare configuration design documents, participate in data migration and parallel testing, and validate payroll results

• Partner with cross-functional teams on integrations with HR, timekeeping, and finance systems.

Required Skills & Experience

• 5–10 years of hands-on experience in payroll system implementation and configuration for enterprise clients.

• Proven ability to set up payroll systems from scratch — not limited to operational configuration or routine updates.

• Strong knowledge of:

  • Payroll calculations, deductions, and wage types

  • Earnings & deduction setup

  • Pay groups and work rules

  • Overtime and shift differentials

  • Tax codes and jurisdiction setup

  • Pre-tax and post-tax deduction logic

  • GL mapping, costing, and accrual configuration

• Solid understanding of tax laws, garnishments, and statutory compliance across multiple jurisdictions.

• Hands-on experience with one or more payroll platforms:
  ADP GlobalView / ADP Workforce Now, Ceridian Dayforce, SAP Payroll, UKG Pro, or Workday Payroll.

• Excellent communication, documentation, and client management skills.

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