Summary
The Warehouse Associate is a daytime role that involves all the procedures when it comes to shipping and receiving our equipment. There will be times in which you work on a specific job/area for an extended period of time, but all the items listed (but not limited to) are the responsibilities for the role. (Military veterans are encouraged to apply.)
Description
A NEW CAREER POWERED BY YOU
Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World’s Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth” awards every year? Then a Warehouse Associate position at Concentrix is just the right place for you!
As a Warehouse Associate, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.
CAREER GROWTH AND PERSONAL DEVELOPMENT
This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.
WHAT YOU WILL DO IN THIS ROLE
As a Warehouse Associate, you will:
- Create shipping labels and track incoming and outgoing equipment
- Provide weekly reporting on equipment returns and shipping labels
- Align with the Equipment Recovery Team, and initiate swift action on all returns pending return
- Manage cases by pulling new tickets daily and ensure completion
- Tracking upcoming organizations needs and anticipate volume for shipping and equipment stock based on new employee hiring across North America.
- Flexibility to work Monday- Friday starting from either 7am-9am through 3pm-5pm.
- Deliver expert customer experiences…with a smile.
YOUR QUALIFICATIONS
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Warehouse Associate role include:
- Must be able to lift up to 50lbs without assistance- Required.
- Must have good Eyesight for attention to details- Required.
- Standing for extended periods of time- Required.
- Utilizing the forklift or pallet jacks- Preferred but not required.
- Receiving and unpacking returned equipment.
- Refurbishing, cleaning, shipping, or packing equipment daily.
- Preparing equipment (Including PCs) in a timely manner for upcoming classes and tickets.
- Ensuring that all printed tickets are packed and on the loading dock prior to pickup.
- Ensuring that the depot is clean, not limited to: Sweeping, wiping down tables, taking out cardboard/trash, and putting items in their respective areas.
- Tracking all equipment to and from users.
- Assisting with minor repairs and imaging as trained.
- Preparing newly ordered equipment within a timely manner and entering it into our systems.
- Utilizing our internal PowerApps or documents to track special projects.
- Other job duties as needed in the depot
- Must reside in the United States and have a valid U.S. address for residence
WHAT’S IN IT FOR YOU
One of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with:
- The base salary range for this position is $17.00/hr- $20.00/hr USD, (pay rate will not be below applicable minimum wage) plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.
- DailyPay enrollment option to access pay "early," when you want it
- Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
- Health and wellness programs with trained partners to help promote a healthy you
- Mentorship programs that support your rewarding career journey
- A modern, state-of-the-art office setting with advanced technologies and a great team
- Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
- Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
- A range of other perks and benefits
REIMAGINE THE BEST VERSION OF YOU!
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.”
The deadline to apply for this position is December 31, 2025.
