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We are at the forefront of the electric revolution, operating the world’s largest and most open electric vehicle charging network. Our cutting-edge technology and passionate team drive the transformation to a sustainable future. Join us and be a part of something big!
As a Customer Support Representative, you'll be the voice of an innovative company. You'll handle inbound calls, providing real-time assistance and solutions to our valued customers.
Your role involves:
Assisting customers with account setup and application navigation
Resolving username/password issues
Uninstalling/reinstalling our mobile app
Delivering top-notch support with a professional and friendly approach
What we are looking for:
Fluency in Dutch and English, both written and verbal
Excellent communication and customer handling skills
Work experience in a customer service center is an advantage
Solid computer skills (MS Office, use of the internet, e-mail, and web-based applications)
Interest in technology and desire to learn new skills.
Problem-solving and analytical skills
Team player with a great attitude
High school education
What do you get from us?
Competitive salary
Standard working hours from Monday to Sunday (flexible shifts from 9:00 am to 9:00 pm)
Work from Home options (any location in Bulgaria)
Comprehensive initial training and onboarding (fully paid by us)
Professional Development and Career Navigation programs to map out the steps in your desired development
Health and Wellbeing initiatives
Relocation support if needed (accommodation and travel expenses). Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more
You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.
Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.
Concentrix Bulgaria is an equal-opportunity employer.
Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.
Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!