{"id":894,"date":"2025-10-20T22:06:29","date_gmt":"2025-10-21T02:06:29","guid":{"rendered":"https:\/\/jobs.concentrix.com\/home\/"},"modified":"2026-02-16T22:06:14","modified_gmt":"2026-02-17T03:06:14","slug":"home","status":"publish","type":"page","link":"https:\/\/jobs.concentrix.com\/ko\/","title":{"rendered":"Home"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"894\" class=\"elementor elementor-894 elementor-6\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a7da084 e-flex e-con-boxed e-con e-parent\" data-id=\"a7da084\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-241293c e-con-full e-flex e-con e-child\" data-id=\"241293c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56ea600 elementor-headline--style-rotate elementor-widget__width-inherit elementor-widget elementor-widget-animated-headline\" data-id=\"56ea600\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;headline_style&quot;:&quot;rotate&quot;,&quot;animation_type&quot;:&quot;slide-down&quot;,&quot;rotating_text&quot;:&quot;\\ubd80\\ubaa8\\ub97c \\uc704\\ud55c \\ucc44\\uc6a9 \\uacf5\\uace0\\n\\ud559\\uc0dd\\uc744 \\uc704\\ud55c \\ucc44\\uc6a9 \\uacf5\\uace0\\n\\uc7ac\\ud0dd \\uadfc\\ubb34 \\ucc44\\uc6a9 \\uacf5\\uace0\\n\\ud574\\uc678 \\ucc44\\uc6a9 \\uacf5\\uace0&lt;br&gt;\\ub9ac\\ub354\\ub97c \\uc704\\ud55c \\ucc44\\uc6a9 \\uacf5\\uace0\\n\\ud0d0\\ud5d8\\uac00\\ub97c \\uc704\\ud55c \\ucc44\\uc6a9 \\uacf5\\uace0\\n\\ubaa8\\ub450\\ub97c \\uc704\\ud55c \\ucc44\\uc6a9 \\uacf5\\uace0&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;rotate_iteration_delay&quot;:2500}\" data-widget_type=\"animated-headline.default\">\n\t\t\t\t\t\t\t<h1 class=\"elementor-headline elementor-headline-animation-type-slide-down\">\n\t\t\t\t\t<span class=\"elementor-headline-plain-text elementor-headline-text-wrapper\">Jobs<\/span>\n\t\t\t\t<span class=\"elementor-headline-dynamic-wrapper elementor-headline-text-wrapper\">\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text elementor-headline-text-active\">\n\t\t\t\t\ubd80\ubaa8\ub97c&nbsp;\uc704\ud55c&nbsp;\ucc44\uc6a9&nbsp;\uacf5\uace0\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\t\ud559\uc0dd\uc744&nbsp;\uc704\ud55c&nbsp;\ucc44\uc6a9&nbsp;\uacf5\uace0\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\t\uc7ac\ud0dd&nbsp;\uadfc\ubb34&nbsp;\ucc44\uc6a9&nbsp;\uacf5\uace0\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\t\ud574\uc678&nbsp;\ucc44\uc6a9&nbsp;\uacf5\uace0<br>\ub9ac\ub354\ub97c&nbsp;\uc704\ud55c&nbsp;\ucc44\uc6a9&nbsp;\uacf5\uace0\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\t\ud0d0\ud5d8\uac00\ub97c&nbsp;\uc704\ud55c&nbsp;\ucc44\uc6a9&nbsp;\uacf5\uace0\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\t\ubaa8\ub450\ub97c&nbsp;\uc704\ud55c&nbsp;\ucc44\uc6a9&nbsp;\uacf5\uace0\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t<\/h1>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d58128d elementor-widget elementor-widget-jdq-search-redirect\" data-id=\"d58128d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jdq-search-redirect.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <form class=\"jdq-search-redirect-form\" action=\"\/ko\/job-search\/\" method=\"GET\">\n            <div class=\"jdq-search-redirect-wrapper\">\n                <div class=\"jdq-search-redirect-input-wrapper\">\n                    <input type=\"text\"\n                           name=\"keyword\"\n                           class=\"jdq-search-redirect-input\"\n                           placeholder=\"\uc9c1\ucc45 \ub610\ub294 \ud0a4\uc6cc\ub4dc \uac80\uc0c9\"\n                           autocomplete=\"off\" \/>\n                    <button type=\"submit\" class=\"jdq-search-redirect-submit\" aria-label=\"Search\">\n                        <svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                            <path d=\"M21 21L16.65 16.65M19 11C19 15.4183 15.4183 19 11 19C6.58172 19 3 15.4183 3 11C3 6.58172 6.58172 3 11 3C15.4183 3 19 6.58172 19 11Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                        <\/svg>\n                    <\/button>\n                <\/div>\n\n                                <div class=\"jdq-search-redirect-country-wrapper\">\n                    <select name=\"country\" class=\"jdq-search-redirect-country\">\n                        <option value=\"\" disabled selected>\uc704\uce58<\/option>\n                        <option value=\"\">\ubaa8\ub4e0 \uad6d\uac00<\/option>\n                                                    <option value=\"Albania\">\uc54c\ubc14\ub2c8\uc544<\/option>\n                                                    <option value=\"Algeria\">\uc54c\uc81c\ub9ac<\/option>\n                                                    <option value=\"Argentina\">\uc544\ub974\ud5e8\ud2f0\ub098<\/option>\n                                                    <option value=\"Australia\">\ud638\uc8fc<\/option>\n                                                    <option value=\"Belgium\">\ubca8\uae30\uc5d0<\/option>\n                                                    <option value=\"Benin\">\ubca0\ub0c9<\/option>\n                                                    <option value=\"Bosnia and Herzegovina\">\ubcf4\uc2a4\ub2c8\uc544 \ud5e4\ub974\uccb4\uace0\ube44\ub098<\/option>\n                                                    <option value=\"Brazil\">\ube0c\ub77c\uc9c8<\/option>\n                                                    <option value=\"Bulgaria\">\ubd88\uac00\ub9ac\uc544<\/option>\n                                                    <option value=\"Canada\">\uce90\ub098\ub2e4<\/option>\n                                                    <option value=\"China\">\uc911\uad6d<\/option>\n                                                    <option value=\"Colombia\">\ucf5c\ub86c\ube44\uc544<\/option>\n                                                    <option value=\"Costa Rica\">\ucf54\uc2a4\ud0c0\ub9ac\uce74<\/option>\n                                                    <option value=\"Cura\u00e7ao\">\ud034\ub77c\uc18c<\/option>\n                                                    <option value=\"Czechia\">\uccb4\ucf54<\/option>\n                                                    <option value=\"C\u00f4te d&#039;Ivoire\">\ucf54\ud2b8\ub514\ubd80\uc544\ub974<\/option>\n                                                    <option value=\"Denmark\">Denmark<\/option>\n                                                    <option value=\"Egypt\">\uc774\uc9d1\ud2b8<\/option>\n                                                    <option value=\"El Salvador\">\uc5d8\uc0b4\ubc14\ub3c4\ub974<\/option>\n                                                    <option value=\"Estonia\">\uc5d0\uc2a4\ud1a0\ub2c8\uc544<\/option>\n                                                    <option value=\"Finland\">\ud540\ub780\ub4dc<\/option>\n                                                    <option value=\"France\">\ud504\ub791\uc2a4<\/option>\n                                                    <option value=\"Georgia\">\uc870\uc9c0\uc544<\/option>\n                                                    <option value=\"Germany\">\ub3c5\uc77c<\/option>\n                                                    <option value=\"Ghana\">\uac00\ub098<\/option>\n                                                    <option value=\"Greece\">\uadf8\ub9ac\uc2a4<\/option>\n                                                    <option value=\"Guatemala\">\uacfc\ud14c\ub9d0\ub77c<\/option>\n                                                    <option value=\"Honduras\">\uc628\ub450\ub77c\uc2a4<\/option>\n                                                    <option value=\"Hungary\">\ud5dd\uac00\ub9ac<\/option>\n                                                    <option value=\"India\">\uc778\ub3c4<\/option>\n                                                    <option value=\"Indonesia\">\uc778\ub3c4\ub124\uc2dc\uc544<\/option>\n                                                    <option value=\"Ireland\">\uc544\uc77c\ub79c\ub4dc<\/option>\n                                                    <option value=\"Italy\">\uc774\ud0c8\ub9ac\uc544<\/option>\n                                                    <option value=\"Jamaica\">\uc790\uba54\uc774\uce74<\/option>\n                                                    <option value=\"Japan\">\uc77c\ubcf8<\/option>\n                                                    <option value=\"Jordan\">\uc694\ub974\ub2e8<\/option>\n                                                    <option value=\"Kosovo\">Kosovo<\/option>\n                                                    <option value=\"Latvia\">\ub77c\ud2b8\ube44\uc544<\/option>\n                                                    <option value=\"Lithuania\">\ub9ac\ud22c\uc544\ub2c8\uc544<\/option>\n                                                    <option value=\"Madagascar\">\ub9c8\ub2e4\uac00\uc2a4\uce74\ub974<\/option>\n                                                    <option value=\"Malaysia\">\ub9d0\ub808\uc774\uc2dc\uc544<\/option>\n                                                    <option value=\"Mexico\">\uba55\uc2dc\ucf54<\/option>\n                                                    <option value=\"Morocco\">\ubaa8\ub85c\ucf54<\/option>\n                                                    <option value=\"Netherlands\">\ub124\ub35c\ub780\ub4dc<\/option>\n                                                    <option value=\"Nicaragua\">\ub2c8\uce74\ub77c\uacfc<\/option>\n                                                    <option value=\"North Macedonia\">North Macedonia<\/option>\n                                                    <option value=\"Norway\">\ub178\ub974\uc6e8\uc774<\/option>\n                                                    <option value=\"Peru\">\ud398\ub8e8<\/option>\n                                                    <option value=\"Philippines\">\ud544\ub9ac\ud540<\/option>\n                                                    <option value=\"Poland\">\ud3f4\ub780\ub4dc<\/option>\n                                                    <option value=\"Portugal\">\ud3ec\ub974\ud22c\uac08<\/option>\n                                                    <option value=\"Romania\">\ub8e8\ub9c8\ub2c8\uc544<\/option>\n                                                    <option value=\"Saudi Arabia\">\uc0ac\uc6b0\ub514\uc544\ub77c\ube44\uc544<\/option>\n                                                    <option value=\"Senegal\">\uc138\ub124\uac08<\/option>\n                                                    <option value=\"Serbia\">\uc138\ub974\ube44\uc544<\/option>\n                                                    <option value=\"Singapore\">\uc2f1\uac00\ud3ec\ub974<\/option>\n                                                    <option value=\"Slovakia\">\uc2ac\ub85c\ubc14\ud0a4\uc544<\/option>\n                                                    <option value=\"South Africa\">\ub0a8\uc544\ud504\ub9ac\uce74 \uacf5\ud654\uad6d<\/option>\n                                                    <option value=\"Spain\">\uc2a4\ud398\uc778<\/option>\n                                                    <option value=\"Suriname\">\uc218\ub9ac\ub0a8<\/option>\n                                                    <option value=\"Sweden\">\uc2a4\uc6e8\ub374<\/option>\n                                                    <option value=\"Switzerland\">\uc2a4\uc704\uc2a4<\/option>\n                                                    <option value=\"Thailand\">\ud0dc\uad6d<\/option>\n                                                    <option value=\"Tunisia\">\ud280\ub2c8\uc9c0<\/option>\n                                                    <option value=\"T\u00fcrkiye\">T\u00fcrkiye<\/option>\n                                                    <option value=\"United Arab Emirates\">\uc544\ub78d\uc5d0\ubbf8\ub9ac\ud2b8<\/option>\n                                                    <option value=\"United Kingdom\">United Kingdom<\/option>\n                                                    <option value=\"United States of America\">\ubbf8\uad6d<\/option>\n                                                    <option value=\"Vietnam\">Vietnam<\/option>\n                                            <\/select>\n                <\/div>\n                            <\/div>\n        <\/form>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d784ca1 e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"d784ca1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-476877b e-flex e-con-boxed e-con e-parent\" data-id=\"476877b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fde541d elementor-widget elementor-widget-text-editor\" data-id=\"fde541d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<strong>\uc8fc\uc758: \ucc44\uc6a9 \uc0ac\uae30 \uacbd\uace0<\/strong>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74b490d elementor-widget elementor-widget-text-editor\" data-id=\"74b490d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\uc6b0\ub9ac\uc758 \ucc44\uc6a9 \uacfc\uc815\uc744 \uc774\ud574\ud558\ub294 \uac83\uc740 \ucd5c\uadfc \uc99d\uac00\ud558\uace0 \uc788\ub294 \uc628\ub77c\uc778 \ucc44\uc6a9 \uc0ac\uae30\ub85c \ubd80\ud130 \uc790\uc2e0\uc744 \ubcf4\ud638\ud558\ub294 \ub370 \uaf2d \ud544\uc694\ud55c \uc77c\uc785\ub2c8\ub2e4. \uc7a0\uc2dc \uc2dc\uac04\uc744 \ub0b4\uc5b4 \ucc44\uc6a9 \uacfc\uc815, \uc77c\ubc18\uc801\uc778 \ucc44\uc6a9 \uacc4\ud68d\uc744 \uc54c\uc544\ubcf4\uace0 \uc0ac\uae30\ub77c\uace0 \uc758\uc2ec \ub418\ub294 \ud65c\ub3d9\uc744 \uc2e0\uace0\ud574\uc57c \ud560 \ub54c \ud560 \uc218 \uc788\ub294\uc77c\uc744 \uac80\ud1a0 \ud558\uc2ed\uc2dc\uc624. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d28ad7b elementor-widget elementor-widget-button\" data-id=\"d28ad7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.concentrix.com\/scam-warning\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">\uc790\uc138\ud788\ubcf4\uae30<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-edaec65 e-flex e-con-boxed e-con e-parent\" data-id=\"edaec65\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c9f843 elementor-widget elementor-widget-text-editor\" data-id=\"7c9f843\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\uc5c4\uc120\ub41c \ud56d\ubaa9 \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-678ca72 elementor-widget elementor-widget-text-editor\" data-id=\"678ca72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>\ud310\ub3c4\ub97c \ubc14\uafb8\ub294 \uacbd\ub825\uc758 \ud798\uc744 \uacbd\ud5d8\ud574\ubcf4\uc138\uc694 <\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69ee2b6 elementor-widget elementor-widget-jdq-jobs-widget\" data-id=\"69ee2b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jdq-jobs-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"jdq-widget-container\" data-widget-id=\"69ee2b6\" data-query-type=\"get_latest\">\n\n            \n            <!-- Results Header -->\n            <div class=\"jdq-results-header\">\n                                <svg class=\"jdq-filter-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n                    <line x1=\"4\" y1=\"21\" x2=\"4\" y2=\"14\"><\/line>\n                    <line x1=\"4\" y1=\"10\" x2=\"4\" y2=\"3\"><\/line>\n                    <line x1=\"12\" y1=\"21\" x2=\"12\" y2=\"12\"><\/line>\n                    <line x1=\"12\" y1=\"8\" x2=\"12\" y2=\"3\"><\/line>\n                    <line x1=\"20\" y1=\"21\" x2=\"20\" y2=\"16\"><\/line>\n                    <line x1=\"20\" y1=\"12\" x2=\"20\" y2=\"3\"><\/line>\n                    <line x1=\"1\" y1=\"14\" x2=\"7\" y2=\"14\"><\/line>\n                    <line x1=\"9\" y1=\"8\" x2=\"15\" y2=\"8\"><\/line>\n                    <line x1=\"17\" y1=\"16\" x2=\"23\" y2=\"16\"><\/line>\n                <\/svg>\n            <\/div>\n\n            <!-- Filter Panel Overlay -->\n            <div class=\"jdq-filter-overlay\"><\/div>\n\n            <!-- Sliding Filter Panel -->\n            <div class=\"jdq-filter-panel\">\n                <div class=\"jdq-filter-panel-header\">\n                    <button class=\"jdq-filter-panel-close\" aria-label=\"Close filters\">\n                        <svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                            <rect x=\"1.41406\" width=\"21\" height=\"2\" rx=\"1\" transform=\"rotate(45 1.41406 0)\" fill=\"currentColor\"><\/rect>\n                            <rect x=\"16.2637\" y=\"1.41418\" width=\"21\" height=\"2\" rx=\"1\" transform=\"rotate(135 16.2637 1.41418)\" fill=\"currentColor\"><\/rect>\n                        <\/svg>\n                    <\/button>\n                <\/div>\n\n                <div class=\"jdq-filter-panel-section\">\n                    <h4 class=\"jdq-filter-panel-title\">\ud544\ud130 \uae30\uc900:<\/h4>\n                    <div class=\"jdq-filter-panel-pills\">\n                        <!-- Active filter pills will be added dynamically -->\n                    <\/div>\n                    <button class=\"jdq-filter-panel-clear-all\" style=\"display: none;\">\ubaa8\ub450 \uc9c0\uc6b0\uae30<\/button>\n                <\/div>\n\n                <div class=\"jdq-filter-panel-section\">\n                    <h4 class=\"jdq-filter-panel-title\">\ud544\ud130 \uae30\uc900<\/h4>\n\n                    <div class=\"jdq-filter-group\">\n                        <label class=\"jdq-filter-label\">\uc5b8\uc5b4<\/label>\n                        <select class=\"jdq-language-select\">\n                            <option value=\"\">\ubaa8\ub4e0 \uc5b8\uc5b4<\/option>\n                            <option value=\"Arabic\">Arabic<\/option>\n                            <option value=\"Bosnian\">Bosnian<\/option>\n                            <option value=\"Bulgarian\">Bulgarian<\/option>\n                            <option value=\"Chinese\">Chinese<\/option>\n                            <option value=\"Croatian\">Croatian<\/option>\n                            <option value=\"Czech\">Czech<\/option>\n                            <option value=\"Danish\">Danish<\/option>\n                            <option value=\"Dutch\">Dutch<\/option>\n                            <option value=\"English\">English<\/option>\n                            <option value=\"Estonian\">Estonian<\/option>\n                            <option value=\"Finnish\">Finnish<\/option>\n                            <option value=\"French\">French<\/option>\n                            <option value=\"German\">German<\/option>\n                            <option value=\"Greek\">Greek<\/option>\n                            <option value=\"Hebrew\">Hebrew<\/option>\n                            <option value=\"Hindi\">Hindi<\/option>\n                            <option value=\"Hungarian\">Hungarian<\/option>\n                            <option value=\"Italian\">Italian<\/option>\n                            <option value=\"Japanese\">Japanese<\/option>\n                            <option value=\"Kazakh\">Kazakh<\/option>\n                            <option value=\"Korean\">Korean<\/option>\n                            <option value=\"Malay\">Malay<\/option>\n                            <option value=\"Mandarin\">Mandarin<\/option>\n                            <option value=\"Norwegian\">Norwegian<\/option>\n                            <option value=\"Polish\">Polish<\/option>\n                            <option value=\"Portuguese\">Portuguese<\/option>\n                            <option value=\"Romanian\">Romanian<\/option>\n                            <option value=\"Russian\">Russian<\/option>\n                            <option value=\"Serbian\">Serbian<\/option>\n                            <option value=\"Slovak\">Slovak<\/option>\n                            <option value=\"Slovenian\">Slovenian<\/option>\n                            <option value=\"Spanish\">Spanish<\/option>\n                            <option value=\"Swedish\">Swedish<\/option>\n                            <option value=\"Turkish\">Turkish<\/option>\n                            <option value=\"Ukrainian\">Ukrainian<\/option>\n                            <option value=\"Vietnamese\">Vietnamese<\/option>\n                        <\/select>\n                    <\/div>\n\n                    <div class=\"jdq-filter-group\">\n                        <label class=\"jdq-filter-label\">\ub3c4\uc2dc<\/label>\n                        <select class=\"jdq-city-select\">\n                            <option value=\"\">\ubaa8\ub4e0 \ub3c4\uc2dc<\/option>\n                            <!-- Cities will be populated dynamically from job data -->\n                        <\/select>\n                    <\/div>\n\n                    <div class=\"jdq-filter-group\">\n                        <label class=\"jdq-filter-label\">\uce74\ud14c\uace0\ub9ac<\/label>\n                        <select class=\"jdq-category-select\">\n                            <option value=\"\">\ubaa8\ub4e0 \uce74\ud14c\uace0\ub9ac<\/option>\n                            <option value=\"Account Management\">Account Management<\/option>\n                            <option value=\"Customer Service and Support\">Customer Service and Support<\/option>\n                            <option value=\"Finance\">Finance<\/option>\n                            <option value=\"Global Security\">Global Security<\/option>\n                            <option value=\"Human Resources\">Human Resources<\/option>\n                            <option value=\"Information Technology\">Information Technology<\/option>\n                            <option value=\"Marketing & Communications\">Marketing & Communications<\/option>\n                            <option value=\"Operations\">Operations<\/option>\n                            <option value=\"Other\">Other<\/option>\n                            <option value=\"Project Management\">Project Management<\/option>\n                            <option value=\"Real Estate\">Real Estate<\/option>\n                            <option value=\"Research & Analytics\">Research & Analytics<\/option>\n                            <option value=\"Sales\">Sales<\/option>\n                            <option value=\"Training & Quality\">Training & Quality<\/option>\n                            <option value=\"Workforce Management (WFM)\">Workforce Management (WFM)<\/option>\n                        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id=\"jobsData\">{\"ok\":true,\"data\":[{\"id\":\"1578\",\"campaign_id\":\"1279\",\"campaign_title\":\"GTM \/ DE \/ DUI \/ Scalable Capital_new Titel3\",\"campaign_type\":\"job_application\",\"job_title\":\"Kaufm\u00e4nnischer Telefonist (m\/w\/d) Bank und Finanz Support\",\"street\":\"Neudorfer Str. 43\",\"address\":\"Neudorfer Str. 43\",\"city\":\"Duisburg\",\"state\":\"Nordrhein-Westfalen\",\"postal_code\":\"47057\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Eine neue Job-Perspektive? Entdecke jetzt deine neue Position im Finanzwesen!\",\"long_description\":\"<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><br \/><\/strong><\/p>\\n<p><strong>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>kaufm&auml;nnischer Mitarbeiter (m\/w\/d) im <span data-teams=\\\"true\\\">App Kundenservice<\/span><span data-teams=\\\"true\\\">&nbsp;<\/span><\/strong>f&uuml;r die Kunden unseres Auftraggebers, einem Betreiber einer<strong> <\/strong>deutschen <strong>digitalen Banking- und Investmentplattform<\/strong>.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 14,60 &euro; brutto\/Stunde<\/li>\\n<li>Zuverdienst durch leistungsorientierte Verg&uuml;tung<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Arbeitsort: Duisburg<\/li>\\n<li>Vollzeit \/ Teilzeit (ab 30 Stunden w&ouml;chentlich)<\/li>\\n<li>Montag bis Samstag von 08:00 bis 22:00 Uhr<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<br \/><br \/>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li>Sei <strong>erster Ansprechpartner f&uuml;r die Kunden einer deutschen Neobroker Plattform<\/strong><\/li>\\n<li>Betreue die Kunden bei ihren Anliegen rund um die <strong>Nutzung der<\/strong> <strong>Online-Plattform und der Mobile App<\/strong> &ndash; von der Kontof&uuml;hrung bis zur Depotverwaltung<\/li>\\n<li>Begleite die Kunden bei der Einrichtung und Ausrichtung ihres <strong>Altersvorsorgedepots<\/strong><\/li>\\n<li><span data-teams=\\\"true\\\">Kommuniziere &uuml;ber unterschiedliche Kan&auml;le (z.B. per Telefon, Mail oder Chat) mit den Kunden und <strong>mache Aktienhandel schnell und einfach erlebbar<\/strong><\/span><\/li>\\n<li><strong>Dokumentiere die Kommunikation<\/strong> in der Kundendatenbank.<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/kSqiodM.png\\\" alt=\\\"\\\" width=\\\"114\\\" height=\\\"19\\\" \/> &bdquo;Aus Kollegen werden Freunde! Der Teamzusammenhalt ist un&uuml;bertroffen.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong> in Wort und Schrift.<\/li>\\n<li>Du hast bereits Erfahrungen im <strong>Finanzbereich oder Bankwesen<\/strong> gesammelt.<\/li>\\n<li>Gro&szlig;es\u202f<strong>Interesse an aktuellen Finanzthemen<\/strong>\u202fbringst du au&szlig;erdem mit.<\/li>\\n<li>Deine <strong>Kommunikation ist professionell<\/strong> und auf Augenh&ouml;he.<\/li>\\n<li>Du hast Lust <strong>mit unserem Team am Standort in Duisburg (N&auml;he Hauptbahnhof) zu arbeiten<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding<\/li>\\n<\/ul>\\n<p><strong>Du sprichst au&szlig;erdem Englisch?<\/strong> Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen <strong>unbefristeten Arbeitsvertrag<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Vollzeit oder Teilzeit <\/strong>&ndash; wie es f&uuml;r dich am besten passt<\/li>\\n<li>Nach erfolgreicher Einarbeitung besteht die M&ouml;glichkeit an <strong>bis zu 3 Tagen die Woche<\/strong> im <strong>Homeoffice <\/strong>zu arbeiten.<\/li>\\n<li><strong>Bis zu 27 Urlaubstage<\/strong>, f&uuml;r kleine als auch gro&szlig;e Auszeiten<\/li>\\n<li>Wir stellen dir von Anfang an <strong>einen Mentor<\/strong> zur Seite, der dich unterst&uuml;tzt<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum<\/li>\\n<li>Eine finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong><\/li>\\n<li>Eine attraktive Pr&auml;mie von <strong>600&euro; f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/strong><\/li>\\n<li>Veranstaltungen wie <strong>Standortfeiern, Spieleabende und Grillevents<\/strong><\/li>\\n<li>Eine Vielzahl an Online-Shopping-Rabatten<\/li>\\n<li>Eine von uns <strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und in ausgew&auml;hlten Fitnessstudios<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong>\\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Management Holding B.V &amp; Co. KG<br \/>Neudorfer Str. 43, 47057 Duisburg &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\",\"ats_external_id\":\"DE-1279\",\"location\":\"Duisburg, Nordrhein-Westfalen\",\"job_type\":\"part_time\",\"salary\":\"14.60\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-31T10:50:26.593+01:00\",\"created_at\":\"2026-10-31T10:46:58.138+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjc5?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjc5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"consultancy\",\"job_industry\":\"banking\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1579\",\"campaign_id\":\"1278\",\"campaign_title\":\"GTM \/ DE \/ DUI \/ Scalable Capital_new Titel2\",\"campaign_type\":\"job_application\",\"job_title\":\"Telefonischer Mitarbeiter (m\/w\/d) Wertpapier \/ Depot Kundendienst\",\"street\":\"Neudorfer Str. 43\",\"address\":\"Neudorfer Str. 43\",\"city\":\"Duisburg\",\"state\":\"Nordrhein-Westfalen\",\"postal_code\":\"47057\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Neue Perspektive im Bank-Kundenservice? Bewirb dich jetzt in Duisburg!\",\"long_description\":\"<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><br \/><\/strong><\/p>\\n<p><strong>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Mitarbeiter (m\/w\/d) im telefonischen und schriftlichen <span data-teams=\\\"true\\\">App Kundenservice<\/span><span data-teams=\\\"true\\\">&nbsp;<\/span><\/strong>f&uuml;r die Kunden unseres Auftraggebers, einem Betreiber einer<strong> <\/strong>deutschen <strong>digitalen Banking- und Investmentplattform<\/strong>.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 14,60 &euro; brutto\/Stunde<\/li>\\n<li>Zuverdienst durch leistungsorientierte Verg&uuml;tung<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Arbeitsort: Duisburg<\/li>\\n<li>Vollzeit \/ Teilzeit (ab 30 Stunden w&ouml;chentlich)<\/li>\\n<li>Montag bis Samstag von 08:00 bis 22:00 Uhr<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<br \/><br \/>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li>Sei <strong>erster Ansprechpartner f&uuml;r die Kunden einer deutschen Neobroker Plattform<\/strong><\/li>\\n<li>Betreue die Kunden bei ihren Anliegen rund um die <strong>Nutzung der<\/strong> <strong>Online-Plattform und der Mobile App<\/strong> &ndash; von der Kontof&uuml;hrung bis zur Depotverwaltung<\/li>\\n<li>Begleite die Kunden bei der Einrichtung und Ausrichtung ihres <strong>Altersvorsorgedepots<\/strong><\/li>\\n<li><span data-teams=\\\"true\\\">Kommuniziere &uuml;ber unterschiedliche Kan&auml;le (z.B. per Telefon, Mail oder Chat) mit den Kunden und <strong>mache Aktienhandel schnell und einfach erlebbar<\/strong><\/span><\/li>\\n<li><strong>Dokumentiere die Kommunikation<\/strong> in der Kundendatenbank.<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/kSqiodM.png\\\" alt=\\\"\\\" width=\\\"114\\\" height=\\\"19\\\" \/> &bdquo;Aus Kollegen werden Freunde! Der Teamzusammenhalt ist un&uuml;bertroffen.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong> in Wort und Schrift.<\/li>\\n<li>Du hast bereits Erfahrungen im <strong>Finanzbereich oder Bankwesen<\/strong> gesammelt.<\/li>\\n<li>Gro&szlig;es\u202f<strong>Interesse an aktuellen Finanzthemen<\/strong>\u202fbringst du au&szlig;erdem mit.<\/li>\\n<li>Deine <strong>Kommunikation ist professionell<\/strong> und auf Augenh&ouml;he.<\/li>\\n<li>Du hast Lust <strong>mit unserem Team am Standort in Duisburg (N&auml;he Hauptbahnhof) zu arbeiten<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding<\/li>\\n<\/ul>\\n<p><strong>Du sprichst au&szlig;erdem Englisch?<\/strong> Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen <strong>unbefristeten Arbeitsvertrag<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Vollzeit oder Teilzeit <\/strong>&ndash; wie es f&uuml;r dich am besten passt<\/li>\\n<li>Nach erfolgreicher Einarbeitung besteht die M&ouml;glichkeit an <strong>bis zu 3 Tagen die Woche<\/strong> im <strong>Homeoffice <\/strong>zu arbeiten.<\/li>\\n<li><strong>Bis zu 27 Urlaubstage<\/strong>, f&uuml;r kleine als auch gro&szlig;e Auszeiten<\/li>\\n<li>Wir stellen dir von Anfang an <strong>einen Mentor<\/strong> zur Seite, der dich unterst&uuml;tzt<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum<\/li>\\n<li>Eine finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong><\/li>\\n<li>Eine attraktive Pr&auml;mie von <strong>600&euro; f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/strong><\/li>\\n<li>Veranstaltungen wie <strong>Standortfeiern, Spieleabende und Grillevents<\/strong><\/li>\\n<li>Eine Vielzahl an Online-Shopping-Rabatten<\/li>\\n<li>Eine von uns <strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und in ausgew&auml;hlten Fitnessstudios<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong>\\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Management Holding B.V &amp; Co. KG<br \/>Neudorfer Str. 43, 47057 Duisburg &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\",\"ats_external_id\":\"DE-1278\",\"location\":\"Duisburg, Nordrhein-Westfalen\",\"job_type\":\"part_time\",\"salary\":\"14.60\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-31T10:57:06.312+01:00\",\"created_at\":\"2026-10-31T10:43:31.093+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjc4?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjc4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"consultancy\",\"job_industry\":\"banking\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"841\",\"campaign_id\":\"29133\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1778261\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior AI\/ML Engineer \u2013 SLM Optimization & Inference\",\"street\":\"USA NE Work-at-Home\",\"address\":\"USA NE Work-at-Home\",\"city\":\"USA\",\"state\":\"Nebraska\",\"postal_code\":\"68501\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><br \/><br \/><\/p><p><b>Position Summary<\/b><\/p><br \/><p><b>Senior AI\/ML Engineer \u2013 SLM Optimization &amp; Inference<\/b><\/p><br \/><p>We are looking for a hands-on Senior AI\/ML Engineer to fine-tune, optimize, and deploy Small Language Models, with a focus on Alibaba Qwen models and production-ready inference performance. In this role, you will help improve model quality, latency, throughput, and GPU efficiency while contributing to real-time audio intelligence pipelines for high-performance, low-latency applications.<\/p><br \/><p>This is an opportunity for a senior-level AI\/ML engineer who enjoys working close to the model, the infrastructure, and the performance benchmarks\u2014building scalable ML systems that are ready for production.<\/p><br \/><p><b>Responsibilities<\/b><\/p><ul><li>Fine-tune and optimize Small Language Models, particularly Alibaba Qwen models, for domain-specific use cases.<\/li><li>Improve model performance across key metrics, including accuracy, precision, recall, latency, and inference throughput.<\/li><li>Optimize model serving using vLLM, SGLang, or similar high-performance inference engines.<\/li><li>Implement advanced inference optimization techniques, including GPU memory optimization, KV-cache management, quantization, and efficient batching.<\/li><li>Develop, enhance, and optimize real-time audio intelligence pipelines for low-latency processing.<\/li><li>Benchmark, profile, and tune models for production-scale deployment.<\/li><li>Collaborate with engineering and data teams to evaluate model behavior, identify bottlenecks, and improve end-to-end ML system performance.<\/li><li>Build reliable, scalable ML workflows that support high-throughput, low-latency AI applications.<\/li><li>Apply senior-level technical judgment to balance model quality, infrastructure efficiency, and production performance requirements.<\/li><\/ul><br \/><p><b>Qualifications<\/b><\/p><ul><li>Strong hands-on experience with PyTorch, Hugging Face Transformers, and LLM\/SLM fine-tuning techniques such as LoRA, QLoRA, and PEFT.<\/li><li>Practical experience using vLLM or SGLang for high-performance model inference.<\/li><li>Deep understanding of GPU utilization, CUDA fundamentals, KV caching, and memory optimization.<\/li><li>Experience evaluating and improving model precision, recall, latency, throughput, and inference performance.<\/li><li>Strong Python programming and ML engineering skills.<\/li><li>Proven ability to benchmark, debug, and optimize models for production environments.<\/li><li>Experience fine-tuning and deploying Alibaba Qwen models is preferred.<\/li><li>Experience with real-time audio AI, speech recognition, ASR, or audio classification is preferred.<\/li><li>Experience optimizing AI models for high-throughput, low-latency production environments is preferred.<\/li><li>Ability to work hands-on across both SLM model training\/fine-tuning and GPU inference optimization.<\/li><li>Strong collaboration skills with the ability to partner effectively across engineering and data teams.<\/li><\/ul><p>\u00a0<\/p><p>The base salary for this position is $ 144,964-$ 171,321 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><br \/><p>The deadline to apply for this position is: 11\/04\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><br \/><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p>\u00a0<\/p><p>#LI-Remote<\/p><p>#Concentrix<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Hands-on coding experience (years):<\/b> React.js: TypeScript: JavaScript: CSS frameworks (Tailwind, Material UI, SASS): Redux: Express.js: Node.js: Database integrations (MySQL, PostgreSQL, MongoDB, SQL Server): MS Azure Cloud<\/p><br \/><p><b>Responsabilities:<\/b><\/p><p><br \/>\u2022\u00a0\u00a0 \u00a0Strong Web development experience of creating and maintaining multiple pages.<br \/>\u2022\u00a0\u00a0 \u00a0Design, develop, and maintain high-quality applications.<br \/>\u2022\u00a0\u00a0 \u00a0Participate in the full software development lifecycle, including planning, development, testing, deployment, and maintenance.<br \/>\u2022\u00a0\u00a0 \u00a0Collaborate with 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Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"MA-2675\",\"location\":\"Sal\u00e9, Sal\u00e9\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-30T17:15:11.547+01:00\",\"created_at\":\"2026-10-30T17:14:11.096+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjc1?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjc1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"582\",\"campaign_id\":\"430\",\"campaign_title\":\"SU - Expedia - Jaggernath Lachmonstraat\",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenservicemedewerker voor een online reisplatform\",\"street\":\"Jaggernath Lachmonstraat\",\"address\":\"Jaggernath Lachmonstraat\",\"city\":\"Paramaribo\",\"state\":\"Paramaribo District\",\"postal_code\":null,\"region\":\"Suriname\",\"country\":\"Suriname\",\"short_description\":\"Klantenservicemedewerkers\u00a0gezocht!\u00a0\u00a0\",\"long_description\":\"<p>Vakantiegangers staan te popelen om op reis te gaan. De ene wil bakken in de zon op een parelwit strand aan een helderblauwe zee. De ander twijfelt nog tussen een tropische jungle excursie of toch maar een city trip in een oude historische stad. Daaruit rollen nog talloze vragen omtrent vlucht, transfer en accommodatie. Jij bent de klantenservice topper die vakantiegangers ontzorgt en een topvakantie bezorgt.<\/p>\\n<p>Als klantenservice medewerker van dit online reisplatform, behandel je de inkomende reisbehoeftes van zowel individuen als bedrijven en zorg je ervoor dat de reisarrangementen naar wens zijn. Hierin handel je ontzettend klantgericht, professioneel en probleemoplossend. Je biedt telefonische support en schakelt snel tussen computerprogramma&rsquo;s waaronder online reserveringssystemen. Samen met het team bereiken jullie de sales doelstellingen.<\/p>\\n<p>Om ervoor te zorgen dat je excellente klantenservice kan verlenen aan klanten van dit reisplatform, zul je eerst een trainingsperiode van zes (6) weken volgen.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<h1><strong>Functie eisen<\/strong><\/h1>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Minimale leeftijd van 18 jaar<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Minimaal <strong><u>afgerond <\/u><\/strong>middelbare opleiding of daaraan gelijkgesteld<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Goede beheersing van de Nederlandse &amp; Engelse taal<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Goede sociale en communicatieve vaardigheden<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Je hebt een goed ontwikkeld inlevingsvermogen en kunt dat inzetten in gesprekken<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\"><strong>Affiniteit met toerisme en reizen is een must&nbsp;<\/strong><\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Uitstekende computervaardigheden<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Nauwkeurig, gestructureerd, flexibel en positief ingesteld<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Je bent een echte multitasker (je weet met de klant te praten, terwijl je ook simultaan info aan het zoeken en registreren bent)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">Je houdt je aan de procedures, tarieven en kwaliteitsrichtlijnen<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Klantgericht en stressbestendig<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Je hebt ervaring met computersystemen<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Beschikken over eigen smarttelefoon<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">Bereid zijn 40uren per week te werken<\/li>\\n<li class=\\\"css-v55p23\\\">Je kunt een bewijs van goed gedrag overleggen <em>(strookje van aanvraag is alvast voldoende voor de indiensttreding)<\/em><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h1><strong>Werktijden<\/strong><\/h1>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Eerst zes (6) weken training<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Na de training werk je maximaal 40 uur per week werkende gedurende een openingswindow van m<span data-olk-copy-source=\\\"MessageBody\\\">aandag t\/m zondag tussen 06:00 en 15:00uur (let op, wanneer de zomertijd ingaat in maart 2027, wijzigen de tijden naar 05:00 tot 14:00uur)<\/span><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">Weekend ook verplicht beschikbaar zijn<\/li>\\n<\/ul>\\n<h1>&nbsp;<\/h1>\\n<h1><strong>Wat wij bieden<\/strong><\/h1>\\n<ul>\\n<li>\\n<p>Een bruto uurloon van &euro;2.46 per uur (uitbetaling naar keuze in SRD of EURO).<br \/><br \/>Bij minimaal 6 maanden (aantoonbare) contactcenterervaring een hoger startloon<\/p>\\n<\/li>\\n<li>\\n<p>Reiskostenvergoeding van &euro;2.90 per werkdag<\/p>\\n<\/li>\\n<li>\\n<p>Onregelmatigheidstoelage van 50% op je uurloon, op de uren voor 06:00uur en een onregelmatigheidstoelage van 100% op je werkuren op zon- en nationale (Surinaamse) feestdagen.<\/p>\\n<\/li>\\n<li>\\n<p>Loyaliteitsbonus van &euro;50 bij 3, 6 en 12 maanden. Na een jaar indienst elke 6 maanden een loyaliteitsbonus van &euro;75<\/p>\\n<\/li>\\n<li>\\n<p>Referral bonus tot &euro;130 per aanbevolen kandidaat<\/p>\\n<\/li>\\n<li>\\n<p>Een prettige, informele en leerzame werkomgeving<\/p>\\n<\/li>\\n<li>\\n<p>Een full-time (betaald training) van 20 werkdagen<\/p>\\n<\/li>\\n<li>\\n<p>Doorlopend training en coaching<\/p>\\n<\/li>\\n<li>\\n<p>Doorgroeimogelijkheden<\/p>\\n<\/li>\\n<li>\\n<p>Volledige betaling van de ziektekostenverzekering <em>(Azpas Basis, 2de klasse ligging, zilver pakket)<\/em><\/p>\\n<\/li>\\n<li>\\n<p>Vakantiegeld (1 keer per jaar uitbetaald in de maand juli) (bruto 96% van je gemiddeld bruto maandloon)<\/p>\\n<\/li>\\n<li>\\n<p>Toegang tot onze online Concentrix University&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Ondersteuning van jouw mentale gezondheid via ons Employee Assistance Program WeCare<\/p>\\n<\/li>\\n<\/ul>\\n<h1>&nbsp;<\/h1>\\n<h1><strong>Solliciteren<\/strong><\/h1>\\n<p>Spreekt het bovenstaande je aan?<\/p>\\n<p>Klik dan gauw op <strong>\\\"apply now\\\"<\/strong> en vul het sollicitatieformulier in.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Alvorens je doorgestuurd kan worden naar de training, dien jij eerst enkele vereiste instroomtoetsen te maken. Als de toetsen goed gemaakt zijn, zal je uitgenodigd worden voor een sollicitatiegesprek met een teamleider van het project. De uitslag van de toetsen en de beoordeling van het gesprek bepalen of je wel\/niet doorgestuurd zal worden naar de training.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"SR-430\",\"location\":\"Paramaribo, Suriname\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-30T16:33:29.639+01:00\",\"created_at\":\"2026-10-30T15:29:52.967+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzA?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"8\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"453\",\"campaign_id\":\"480\",\"campaign_title\":\"Orange \/ Retention Port Out \/ Romanian \/ Iasi\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist Retentie Clienti \u2013 Port Out \u2013 Iasi\",\"street\":null,\"address\":null,\"city\":\"Ia\u0219i\",\"state\":\"Ia\u0219i County\",\"postal_code\":null,\"region\":\"Iasi\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p class=\\\"mb-2 whitespace-pre-wrap\\\">Ai abilitati foarte bune de comunicare si negociere si iti place sa gasesti solutii care raspund nevoilor clientilor? Esti o persoana empatica, persuasiva si orientata catre rezultate, capabila sa gestioneze obiectii si sa transformi o experienta mai putin pozitiva intr-o oportunitate de a recastiga increderea clientului? Iti doresti sa faci parte dintr-o echipa de profesionisti si sa activezi in domeniul Telecom?<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Atunci, noua noastra oportunitate pentru postul de <em>Specialist Retentie Clienti &ndash; Port Out<\/em> este potrivita pentru tine!<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">\ud83c\udfaf <strong>Ce vei face<\/strong><\/p>\\n<ul>\\n<li>Contactarea clientilor care solicita portarea numarului, pentru identificarea oportunitatilor de retentie.<\/li>\\n<li>Gestionarea apelurilor inbound si outbound (aproximativ 30% \/ 70%).<\/li>\\n<li>Identificarea motivelor portarii si a nevoilor clientilor.<\/li>\\n<li>Prezentarea si negocierea ofertelor de retentie adaptate clientilor.<\/li>\\n<li>Oferirea de suport comercial si tehnic de baza.<\/li>\\n<li>Gestionarea obiectiilor si propunerea unor solutii alternative.<\/li>\\n<li>Respectarea procedurilor interne si a standardelor de calitate.<\/li>\\n<li>Inregistrarea interactiunilor si directionarea solicitarilor, cand este necesar.<\/li>\\n<\/ul>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">\ud83c\udfaf <strong>Ce cautam <\/strong><\/p>\\n<ul>\\n<li>Limba romana la nivel nativ.<\/li>\\n<li>Abilitati de comunicare, negociere si persuasiune.<\/li>\\n<li>Capacitatea de a gestiona obiectii si de a identifica solutii de retentie.<\/li>\\n<li>Orientare catre client si rezultate.<\/li>\\n<li>Rezistenta la stres si gestionarea conversatiilor dificile.<\/li>\\n<li>Flexibilitate si adaptabilitate la solicitari comerciale si tehnice de baza.<\/li>\\n<li>Cunostinte de baza de utilizare a calculatorului.<\/li>\\n<li>Perseverenta, seriozitate si spirit de echipa.<\/li>\\n<\/ul>\\n<p><strong>\ud83c\udfaf Ce oferim<\/strong><\/p>\\n<p><strong>\ud83d\udcb0 Pachet salarial motivant<\/strong><\/p>\\n<p>&bull; Salariu atractiv + Bonus lunar de performanta.<br \/>&bull; Prime de sarbatori si bonusuri de fidelitate.<br \/>&bull; Platforma complexa de beneficii: Tichete de masa, decont transport, abonament sala, reduceri diverse.<br \/>&bull; Bonus de recomandare: Pana la 5.000 RON pentru fiecare coleg nou adus in echipa.<\/p>\\n<p><strong>\ud83e\ude7a Sanatate si stare de bine<\/strong><\/p>\\n<p>&bull; Abonament la servicii medicale private.<br \/>&bull; Program EAP: Sprijin psihologic, financiar si dezvoltare personala.<br \/>&bull; Reduceri pentru ochelari de vedere si acces la platforme precum Bookster.<\/p>\\n<p><strong>\ud83d\ude80 Crestere si cultura organizationala<\/strong><\/p>\\n<p>&bull; Dezvoltare continua: Training gratuit, mentorat si oportunitati reale de promovare.<br \/>&bull; Cariera dovedita: 85% dintre liderii nostri au crescut intern, incepand exact de pe pozitii similare.<br \/>&bull; Mediu modern: Activitati sociale, voluntariat si o cultura certificata ESG, centrata pe oameni.<\/p>\\n<p><strong>\ud83c\udfc6 Un angajator de top, recunoscut international<\/strong><\/p>\\n<p>&bull; Premiat pentru excelenta: &bdquo;Angajatorul anului&rdquo; (2026) si locul 2 in &bdquo;Top 100 Inspiring Workplaces&rdquo; (2025).<br \/>&bull; Inovatori: Suntem lideri in tehnologie, fiind recunoscuti global pentru excelenta in AI si Managementul Talentelor.<\/p>\\n<p>Daca esti o persoana comunicativa, rabdatoare si orientata catre nevoile clientilor, te invitam sa faci urmatorul pas in cariera alaturi de echipa noastra!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix este un angajator care ofer\u0103 \u0219anse egale de angajare<\/strong><\/p>\\n<p><em>Ne m&acirc;ndrim cu faptul c\u0103 suntem uni\u021bi ca o singur\u0103 echip\u0103, o singur\u0103 companie, la nivel global. Ne angaj\u0103m s\u0103 oferim oportunit\u0103\u021bi egale de angajare pentru to\u021bi candida\u021bii \u0219i un mediu de lucru lipsit de discriminare \u0219i h\u0103r\u021buire. Toate practicile noastre de recrutare se bazeaz\u0103 pe cerin\u021bele postului \u0219i pe calific\u0103rile profesionale, f\u0103r\u0103 a \u021bine cont de ras\u0103, v&acirc;rst\u0103, identitate de gen, orientare sexual\u0103, religie, etnie, statut familial sau parental, origine na\u021bional\u0103, handicap sau orice alt\u0103 clasificare protejat\u0103 de legile na\u021bionale aplicabile.<\/em><\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Eligibilitate<\/strong><\/p>\\n<p>&Icirc;n conformitate cu legisla\u021bia muncii, doar candida\u021bii care sunt autoriza\u021bi &icirc;n mod legal s\u0103 lucreze &icirc;n Rom&acirc;nia vor fi lua\u021bi &icirc;n considerare pentru acest post.<\/p>\",\"ats_external_id\":\"RO-480\",\"location\":\"Ia\u0219i, Iasi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-11-01T01:59:06.481+02:00\",\"created_at\":\"2026-10-30T11:40:28.313+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODA?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1634\",\"campaign_id\":\"69\",\"campaign_title\":\" NONAME\/Kazakh\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\" Customer Support Agent with Kazakh\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix today!\",\"long_description\":\"<p><strong>We are growing!<\/strong><\/p>\\n<p>Our new client is a leading global platform. Its main goal is to provide the best service possible. We believe that great employees are the key to a great solution. &nbsp;With your excellent expertise and communication skills, we can create a place where every customer can feel special.<\/p>\\n<p><strong>Our lines are open 11:00a.m.-19:00 p.m. local time Mon-Fri to help you strike an excellent work-life balance!<\/strong><\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<\/li>\\n<li>\\n<p>Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p>\\n<\/li>\\n<li>\\n<p>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p>\\n<\/li>\\n<li>\\n<p>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\\n<\/li>\\n<li>\\n<p>Maintain basic knowledge of client products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Prepare complete and accurate work including appropriately notating accounts as required<\/p>\\n<\/li>\\n<li>\\n<p>Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<\/li>\\n<li>\\n<p>Offer additional products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Track, document and retrieve information in call tracking database<\/p>\\n<\/li>\\n<li>\\n<p>Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Fluency in <strong>Kazakh<\/strong>,- both verbally and written<\/p>\\n<\/li>\\n<li>\\n<p>All training will be completed in&nbsp;<strong>English<\/strong>, so an advance level of the language is needed as well<\/p>\\n<\/li>\\n<li>\\n<p>Excellent communication and customer handling skills<\/p>\\n<\/li>\\n<li>\\n<p>At least 6 months of working experience in a customer service environment<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have problem-solving and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great attitude<\/p>\\n<\/li>\\n<li>\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Internet allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal vouchers<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Annual reward and recognition events<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"GE-69\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-11-01T03:59:11.161+04:00\",\"created_at\":\"2026-10-30T11:35:34.778+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82OQ?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82OQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1580\",\"campaign_id\":\"1268\",\"campaign_title\":\"GTM \/ HU \/ P\u00c9C \/ W@H \/ VF VERTRIEB \/ Hungarian_new\",\"campaign_type\":\"job_application\",\"job_title\":\"N\u00e9met nyelv\u0171 \u00fcgyf\u00e9lkapcsolati munkat\u00e1rs (m\/w\/d) \u00e9rt\u00e9kes\u00edt\u00e9si partnerek t\u00e1mogat\u00e1s\u00e1ra\",\"street\":\"R\u00e1k\u00f3czi \u00fat 60\",\"address\":\"R\u00e1k\u00f3czi \u00fat 60\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":\"Baranya\",\"country\":\"Hungary\",\"short_description\":\"Dolgozz otthonr\u00f3l Magyarorsz\u00e1gon - jelentkezz m\u00e9g ma!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Besz&eacute;lsz n&eacute;met&uuml;l? Akkor j&oacute; helyen j&aacute;rsz!<br \/><\/strong>A t&ouml;bbit megtan&iacute;tjuk neked. Jelentkezz most <strong>n&eacute;met nyelv\u0171 &uuml;gyf&eacute;lkapcsolati munkat&aacute;rsk&eacute;nt, &eacute;s t&aacute;mogasd v&aacute;llalati &uuml;gyfeleinket &eacute;s &eacute;rt&eacute;kes&iacute;t&eacute;si partnereinket!<\/strong> &ndash; ak&aacute;r tapasztalat n&eacute;lk&uuml;l!<\/p>\\n<p><strong>A legfontosabb tudnival&oacute;k<\/strong><\/p>\\n<ul>\\n<li>Alapb&eacute;r: br. 3.700 Ft\/&oacute;ra<\/li>\\n<li>Tov&aacute;bbi kereseti lehet\u0151s&eacute;g teljes&iacute;tm&eacute;nyalap&uacute; juttat&aacute;ssal, cafeteri&aacute;val &eacute;s utaz&aacute;si k&ouml;lts&eacute;gt&eacute;r&iacute;t&eacute;ssel<\/li>\\n<li>&Uuml;gyf&eacute;lszolg&aacute;lat nyelve: <strong>n&eacute;met (C1)<\/strong><\/li>\\n<li>Teljes vagy r&eacute;szmunkaid\u0151ben (heti minimum 30 &oacute;ra)<\/li>\\n<li>Munkaid\u0151: h&eacute;tf\u0151t\u0151l p&eacute;ntekig 08:00-17:00 &oacute;ra k&ouml;z&ouml;tt<\/li>\\n<li><strong>100% otthoni munkav&eacute;gz&eacute;s Magyarorsz&aacute;gr&oacute;l<\/strong> (&eacute;vente legfeljebb 4 alkalommal p&eacute;csi irodai jelenl&eacute;ttel)<\/li>\\n<li>P&aacute;lyam&oacute;dos&iacute;t&oacute;k jelentkez&eacute;s&eacute;t is v&aacute;rjuk<\/li>\\n<li>Munk&aacute;dat modern AI-eszk&ouml;z&ouml;k seg&iacute;tik.<\/li>\\n<li>Hat&aacute;rozatlan idej\u0171 munkaszerz\u0151d&eacute;s<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Mire sz&aacute;m&iacute;thatsz?<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Te leszel az &uuml;gyfelek els\u0151 kapcsolattart&oacute;ja telefonon &eacute;s e-mailen be&eacute;rkez\u0151 megkeres&eacute;seik sor&aacute;n. Mindebben korszer\u0171 AI-eszk&ouml;z&ouml;k seg&iacute;tenek, amelyek leveszik a v&aacute;lladr&oacute;l a rutinfeladatokat, &iacute;gy t&ouml;bb id\u0151d marad a val&oacute;di &uuml;gyf&eacute;lt&aacute;mogat&aacute;sra. N&aacute;lunk az AI nem helyettes&iacute;t, hanem a csapatod r&eacute;sze.<\/p>\\n<p><strong><br \/>A mindennapjaid<br \/><\/strong><\/p>\\n<ul>\\n<li>Kezeld &eacute;s t&aacute;mogasd &eacute;rt&eacute;kes&iacute;t&eacute;si &eacute;s &uuml;zleti partnereink szolg&aacute;ltat&aacute;sokkal kapcsolatos megkeres&eacute;seit<\/li>\\n<li>Ny&uacute;jts szakszer\u0171 t&aacute;mogat&aacute;st a keretszerz\u0151d&eacute;sekkel, tarif&aacute;kkal, sz&aacute;ml&aacute;z&aacute;ssal, valamint a mobil- &eacute;s vezet&eacute;kes szolg&aacute;ltat&aacute;sokat &eacute;rint\u0151 hibabejelent&eacute;sekkel kapcsolatban<\/li>\\n<li>Seg&iacute;tsd partnereink munk&aacute;j&aacute;t szerz\u0151d&eacute;skezel&eacute;si &eacute;s megrendel&eacute;si folyamatokkal kapcsolatos szakmai tud&aacute;soddal, biztos&iacute;tva a g&ouml;rd&uuml;l&eacute;keny &uuml;gyint&eacute;z&eacute;st<\/li>\\n<li>Miut&aacute;n az &uuml;gyf&eacute;l el&eacute;gedetten z&aacute;rta a kapcsolatfelv&eacute;telt, dokument&aacute;lod a kommunik&aacute;ci&oacute;t az &uuml;gyf&eacute;ladatb&aacute;zisban.<\/li>\\n<\/ul>\\n<p>Lesznek k&ouml;nnyebb &eacute;s kih&iacute;v&aacute;sokkal teli napok is &ndash; de n&aacute;lunk mindig fejl\u0151d&eacute;sben leszel.<\/p>\\n<p><strong>Amit game-changereink mondanak<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/xwrIPCO.png\\\" alt=\\\"\\\" width=\\\"114\\\" height=\\\"19\\\" \/> &bdquo;T&aacute;mogat&oacute; vezet\u0151s&eacute;g, k&eacute;nyelmes munkaid\u0151 &eacute;s munkarend, t&aacute;mogat&oacute; vezet\u0151s&eacute;g, rugalmas, &ouml;sszetart&oacute; csapat.&ldquo;<\/p>\\n<p>N&aacute;lunk nem csup&aacute;n &bdquo;egy hang&rdquo; leszel a telefonban, hanem egy t&aacute;mogat&oacute; csapat fontos tagja.<\/p>\\n<p><strong>T&eacute;ged keres&uuml;nk, ha<br \/><\/strong>Nincs sz&uuml;ks&eacute;ged t&ouml;k&eacute;letes &ouml;n&eacute;letrajzra.<br \/>Ami igaz&aacute;n sz&aacute;m&iacute;t:<\/p>\\n<ul>\\n<li>Nagyon j&oacute; n&eacute;met nyelvtud&aacute;ssal rendelkezel (C1 szint), sz&oacute;ban &eacute;s &iacute;r&aacute;sban egyar&aacute;nt<\/li>\\n<li>Magas szint\u0171 meggy\u0151z\u0151k&eacute;szs&eacute;g &eacute;s emp&aacute;tia jellemez, k&uuml;l&ouml;n&ouml;sen el&eacute;gedetlen &uuml;gyfelek kezel&eacute;se sor&aacute;n<\/li>\\n<li>Kommunik&aacute;ci&oacute;d professzion&aacute;lis, &eacute;s magabiztosan, partnerk&ouml;zpont&uacute; szeml&eacute;lettel &eacute;p&iacute;tesz kapcsolatot &uuml;gyfeleinkkel &eacute;s partnereinkkel<\/li>\\n<li>V&aacute;llalod, hogy &eacute;vente legfeljebb 4 alkalommal p&eacute;csi irod&aacute;nkban v&eacute;gzed munk&aacute;dat<\/li>\\n<li>Rendelkezel az otthoni munkav&eacute;gz&eacute;shez sz&uuml;ks&eacute;ges megfelel\u0151 technikai &eacute;s munkak&ouml;rnyezeti felt&eacute;telekkel<\/li>\\n<li>A munkaid\u0151ket (h&eacute;tf\u0151t\u0151l p&eacute;ntekig 08:00&ndash;17:00), amelyek rot&aacute;ci&oacute;s m\u0171szakrendben ker&uuml;lnek lefed&eacute;sre, rugalmasan tudod v&aacute;llalni<\/li>\\n<li>Az &uacute;j eszk&ouml;z&ouml;k &eacute;s technol&oacute;gi&aacute;k haszn&aacute;lata kifejezetten k&ouml;zel &aacute;ll hozz&aacute;d<\/li>\\n<\/ul>\\n<p>Tapasztalattal rendelkezel az &uuml;gyf&eacute;lszolg&aacute;lat ter&uuml;let&eacute;n? Szuper, de nem elv&aacute;r&aacute;s.<\/p>\\n<p><strong>Amit k&iacute;n&aacute;lunk<br \/><\/strong>Hisz&uuml;nk abban, hogy egy j&oacute; munkahely t&aacute;mogatja az &eacute;letviteledet, &eacute;s fejl\u0151d&eacute;si lehet\u0151s&eacute;get is biztos&iacute;t.<br \/>Ez&eacute;rt n&aacute;lunk a k&ouml;vetkez\u0151kre sz&aacute;m&iacute;thatsz:<\/p>\\n<ul>\\n<li>Hat&aacute;rozatlan idej\u0171 munkaszerz\u0151d&eacute;s<\/li>\\n<li>Fix &oacute;rab&eacute;rt kapsz, amelyet vonz&oacute; b&oacute;nusz, cafeteria &eacute;s utaz&aacute;si t&aacute;mogat&aacute;s eg&eacute;sz&iacute;t ki<\/li>\\n<li>Teljes vagy r&eacute;szmunkaid\u0151s foglalkoztat&aacute;s (heti legal&aacute;bb 30 &oacute;ra), az ig&eacute;nyeidhez igaz&iacute;tva<\/li>\\n<li>A m&aacute;sodik munkanapodt&oacute;l teljes eg&eacute;sz&eacute;ben otthonr&oacute;l dolgozhatsz. A munkav&eacute;gz&eacute;shez sz&uuml;ks&eacute;ges eszk&ouml;z&ouml;ket az els\u0151 munkanapodon veheted &aacute;t p&eacute;csi irod&aacute;nkban<\/li>\\n<li>Intenz&iacute;v, teljes munkaid\u0151s betan&iacute;t&aacute;s tapasztalt tr&eacute;nereink vezet&eacute;s&eacute;vel<\/li>\\n<li>Rendszeres coachingot, workshopokat &eacute;s tov&aacute;bbk&eacute;pz&eacute;seket biztos&iacute;tunk - modern technol&oacute;giai t&aacute;mogat&aacute;ssal<\/li>\\n<li>Bels\u0151 tov&aacute;bbk&eacute;pz&eacute;sek &eacute;s karrierlehet\u0151s&eacute;gek, ak&aacute;r vil&aacute;gszerte<\/li>\\n<li>V&aacute;ltozatos k&ouml;z&ouml;ss&eacute;gi programok v&aacute;rnak r&aacute;d: irodai rendezv&eacute;nyek, ESG-kezdem&eacute;nyez&eacute;sek, k&ouml;z&ouml;s v&eacute;rad&aacute;sok &eacute;s m&eacute;g sz&aacute;mos egy&eacute;b esem&eacute;ny<\/li>\\n<li>Nyitott, motiv&aacute;lt &eacute;s t&aacute;mogat&oacute; csapat, amely &ouml;r&ouml;mmel v&aacute;rja &uacute;j koll&eacute;g&aacute;it<\/li>\\n<\/ul>\\n<p><strong>Jelentkez&eacute;s<br \/><\/strong>Ha &uacute;gy &eacute;rzed, ez lehet a k&ouml;vetkez\u0151 l&eacute;p&eacute;s a karrieredben, &ouml;r&ouml;mmel megismern&eacute;nk.<\/p>\\n<p>A jelentkez&eacute;s egyszer\u0171:<\/p>\\n<ol>\\n<li><strong>Kattints a \\\"Jelentkez&eacute;s\\\"-re.<\/strong><\/li>\\n<li><strong>Adatok megad&aacute;sa<\/strong><\/li>\\n<li><strong>K&eacute;sz<\/strong><\/li>\\n<\/ol>\\n<p>&Aacute;ltal&aacute;ban 4 munkanapon bel&uuml;l felvessz&uuml;k veled a kapcsolatot.<\/p>\\n<p><strong>M&eacute;g maradtak k&eacute;rd&eacute;seid? <\/strong>Virtual asszisztens&uuml;nk, &bdquo;Dot&rdquo;, a +3670 7785-276-os WhatsApp-sz&aacute;mon, valamint a Facebook Messengeren kereszt&uuml;l a nap 24 &oacute;r&aacute;j&aacute;ban rendelkez&eacute;sedre &aacute;ll, &eacute;s k&eacute;szs&eacute;ggel seg&iacute;t neked.<\/p>\\n<p><strong>Csapatunk ezen a c&iacute;men dolgozik<\/strong><br \/>Concentrix Services Hungary Kft.<br \/>P&eacute;cs, R&aacute;k&oacute;czi &uacute;t 60, 7621 Ungarn<br \/>vagy <strong>100% home office Magyarorsz&aacute;gr&oacute;l<\/strong><\/p>\\n<p><strong><br \/>A Concentrix elk&ouml;telezett az es&eacute;lyegyenl\u0151s&eacute;g mellett<\/strong>&nbsp;<br \/><em>B&uuml;szk&eacute;k vagyunk arra, hogy csapatk&eacute;nt &eacute;s v&aacute;llalatk&eacute;nt vil&aacute;gszerte egys&eacute;gesek vagyunk. Elk&ouml;telezettek vagyunk amellett, hogy minden jelentkez\u0151nek egyenl\u0151 es&eacute;lyeket biztos&iacute;tsunk, &eacute;s olyan munkak&ouml;rnyezetet teremts&uuml;nk, amely diszkrimin&aacute;ci&oacute;t&oacute;l &eacute;s zaklat&aacute;st&oacute;l mentes. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. 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And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<br \/><p><span style=\\\"color:#374151\\\">We are looking for an experienced <\/span><span style=\\\"color:#111827\\\"><b>AI Software Engineer \/ Applied AI Engineer<\/b><\/span> with strong software engineering expertise to design, develop, and deploy enterprise-grade Generative AI solutions. 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Esti o persoana energica, persuasiva si orientata catre rezultate, motivata sa identifici oportunitati comerciale si sa transformi conversatiile in vanzari? Iti doresti sa faci parte dintr-o echipa de profesionisti din domeniul Telecom? Atunci, noua noastra oportunitate de <em>Specialist Vanzari Achizitii &ndash; Iasi<\/em> este potrivita pentru tine!<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">\ud83c\udfaf<strong> Ce vei face<\/strong><\/p>\\n<ul>\\n<li class=\\\"mb-2 whitespace-pre-wrap\\\">Preluarea apelurilor inbound si efectuarea apelurilor outbound pentru promovarea si vanzarea produselor si serviciilor.<\/li>\\n<li class=\\\"mb-2 whitespace-pre-wrap\\\">Identificarea nevoilor clientilor si recomandarea ofertelor potrivite.<\/li>\\n<li class=\\\"mb-2 whitespace-pre-wrap\\\">Prezentarea ofertelor si evidentierea beneficiilor acestora.<\/li>\\n<li class=\\\"mb-2 whitespace-pre-wrap\\\">Gestionarea intrebarilor si obiectiilor clientilor.<\/li>\\n<li class=\\\"mb-2 whitespace-pre-wrap\\\">Aplicarea tehnicilor de vanzare pentru cresterea conversiilor.<\/li>\\n<li class=\\\"mb-2 whitespace-pre-wrap\\\">Oferirea de suport comercial pe parcursul procesului de vanzare.<\/li>\\n<li class=\\\"mb-2 whitespace-pre-wrap\\\">Gestionarea eficienta a apelurilor, cu respectarea procedurilor si standardelor de calitate.<\/li>\\n<li class=\\\"mb-2 whitespace-pre-wrap\\\">Urmarirea obiectivelor de vanzari si a indicatorilor de performanta.<\/li>\\n<li class=\\\"mb-2 whitespace-pre-wrap\\\">Inregistrarea interactiunilor in aplicatiile informatice.<\/li>\\n<li class=\\\"mb-2 whitespace-pre-wrap\\\">Mentinerea unei comunicari profesioniste si orientate catre rezultate.<\/li>\\n<\/ul>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">\ud83c\udfaf <strong>Ce cautam<\/strong><\/p>\\n<ul>\\n<li>&nbsp;Limba romana la nivel nativ.<\/li>\\n<li>Abilitati foarte bune de comunicare si persuasiune.<\/li>\\n<li>Interes pentru vanzari si identificarea oportunitatilor comerciale.<\/li>\\n<li>Capacitatea de a prezenta oferte si de a gestiona obiectiile clientilor.<\/li>\\n<li>Orientare catre client, rezultate si atingerea obiectivelor.<\/li>\\n<li>Cunostinte de baza de utilizare a calculatorului.<\/li>\\n<li>Energie, initiativa si perseverenta.<\/li>\\n<li>Capacitatea de a lucra individual si in echipa.<\/li>\\n<li>Experienta in vanzari, relatii cu clientii sau call center constituie un avantaj.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>\ud83c\udfaf Ce oferim<\/strong><\/p>\\n<p><strong>\ud83d\udcb0 Pachet salarial motivant<\/strong><\/p>\\n<p>&bull; Salariu atractiv + Bonus lunar de performanta.<br \/>&bull; Prime de sarbatori si bonusuri de fidelitate.<br \/>&bull; Platforma complexa de beneficii: Tichete de masa, decont transport, abonament sala, reduceri diverse.<br \/>&bull; Bonus de recomandare: Pana la 5.000 RON pentru fiecare coleg nou adus in echipa.<\/p>\\n<p><strong>\ud83e\ude7a Sanatate si stare de bine<\/strong><\/p>\\n<p>&bull; Abonament la servicii medicale private.<br \/>&bull; Program EAP: Sprijin psihologic, financiar si dezvoltare personala.<br \/>&bull; Reduceri pentru ochelari de vedere si acces la platforme precum Bookster.<\/p>\\n<p><strong>\ud83d\ude80 Crestere si cultura organizationala<\/strong><\/p>\\n<p>&bull; Dezvoltare continua: Training gratuit, mentorat si oportunitati reale de promovare.<br \/>&bull; Cariera dovedita: 85% dintre liderii nostri au crescut intern, incepand exact de pe pozitii similare.<br \/>&bull; Mediu modern: Activitati sociale, voluntariat si o cultura certificata ESG, centrata pe oameni.<\/p>\\n<p><strong>\ud83c\udfc6 Un angajator de top, recunoscut international<\/strong><\/p>\\n<p>&bull; Premiat pentru excelenta: &bdquo;Angajatorul anului&rdquo; (2026) si locul 2 in &bdquo;Top 100 Inspiring Workplaces&rdquo; (2025).<br \/>&bull; Inovatori: Suntem lideri in tehnologie, fiind recunoscuti global pentru excelenta in AI si Managementul Talentelor.<\/p>\\n<p>Daca esti o persoana comunicativa, rabdatoare si orientata catre nevoile clientilor, te invitam sa faci urmatorul pas in cariera alaturi de echipa noastra!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix este un angajator care ofer\u0103 \u0219anse egale de angajare<\/strong><\/p>\\n<p><em>Ne m&acirc;ndrim cu faptul c\u0103 suntem uni\u021bi ca o singur\u0103 echip\u0103, o singur\u0103 companie, la nivel global. Ne angaj\u0103m s\u0103 oferim oportunit\u0103\u021bi egale de angajare pentru to\u021bi candida\u021bii \u0219i un mediu de lucru lipsit de discriminare \u0219i h\u0103r\u021buire. Toate practicile noastre de recrutare se bazeaz\u0103 pe cerin\u021bele postului \u0219i pe calific\u0103rile profesionale, f\u0103r\u0103 a \u021bine cont de ras\u0103, v&acirc;rst\u0103, identitate de gen, orientare sexual\u0103, religie, etnie, statut familial sau parental, origine na\u021bional\u0103, handicap sau orice alt\u0103 clasificare protejat\u0103 de legile na\u021bionale aplicabile.<\/em><\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Eligibilitate<\/strong><\/p>\\n<p>&Icirc;n conformitate cu legisla\u021bia muncii, doar candida\u021bii care sunt autoriza\u021bi &icirc;n mod legal s\u0103 lucreze &icirc;n Rom&acirc;nia vor fi lua\u021bi &icirc;n considerare pentru acest post.<\/p>\",\"ats_external_id\":\"RO-479\",\"location\":\"Ia\u0219i, Iasi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-31T01:59:10.436+02:00\",\"created_at\":\"2026-10-29T17:20:54.442+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Nzk?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Nzk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"455\",\"campaign_id\":\"478\",\"campaign_title\":\"Orange \/ 1st line \/ Romanian \/ Iasi\",\"campaign_type\":\"job_application\",\"job_title\":\"Agent Servicii Clienti \u2013 Iasi\",\"street\":null,\"address\":null,\"city\":\"Ia\u0219i\",\"state\":\"Ia\u0219i County\",\"postal_code\":null,\"region\":\"Iasi\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Ai abilitati foarte bune de comunicare si iti place sa interactionezi cu oamenii? Esti o persoana empatica, orientata catre nevoile clientilor si capabila sa identifici rapid solutii? Iti doresti sa faci parte dintr-o echipa de profesionisti din domeniul Telecom? Atunci, noua noastra oportunitate pentru rolul de <em>Agent Servicii Clienti &ndash; Iasi<\/em> este potrivita pentru tine!<\/p>\\n<p><strong>\ud83c\udfaf Ce vei face<\/strong><\/p>\\n<ul>\\n<li><strong>&bull; <\/strong>Preluarea apelurilor si oferirea de asistenta clientilor.<\/li>\\n<li>&bull; Furnizarea de informatii comerciale despre produsele si serviciile companiei.<\/li>\\n<li>&bull; Acordarea de suport tehnic de baza.<\/li>\\n<li>&bull; Oferirea de asistenta in procesul de vanzare.<\/li>\\n<li>&bull; Identificarea nevoilor clientilor si oferirea de raspunsuri adecvate.<\/li>\\n<li>&bull; Gestionarea eficienta a unui volum ridicat de apeluri, cu respectarea procedurilor si standardelor de calitate.<\/li>\\n<li>&bull; Mentinerea unei comunicari profesioniste si orientate catre solutii. &bull; Directia solicitarilor catre departamentele specializate, cand este necesar.<\/li>\\n<\/ul>\\n<p><strong>\ud83c\udfaf Ce cautam<\/strong><\/p>\\n<ul>\\n<li>&bull; Limba romana la nivel nativ.<\/li>\\n<li>&bull; Abilitati bune de comunicare verbala.<\/li>\\n<li>&bull; Orientare catre client si atitudine profesionista.<\/li>\\n<li>&bull; Capacitatea de a identifica nevoile clientilor si de a oferi solutii.<\/li>\\n<li>&bull; Abilitatea de a gestiona solicitari comerciale si tehnice de baza.<\/li>\\n<li>&bull; Cunostinte de baza de utilizare a calculatorului.<\/li>\\n<li>&bull; Flexibilitate si adaptabilitate.<\/li>\\n<li>&bull; Capacitatea de a gestiona un volum ridicat de apeluri.<\/li>\\n<li>&bull; Seriozitate, rabdare si spirit de echipa.<\/li>\\n<li>&bull; Experienta in customer service sau call center constituie un avantaj.<\/li>\\n<\/ul>\\n<p><strong>\ud83c\udfaf Ce oferim<\/strong><\/p>\\n<p><strong>\ud83d\udcb0 Pachet salarial motivant<\/strong><\/p>\\n<p>&bull; Salariu atractiv + Bonus lunar de performanta.<br \/>&bull; Prime de sarbatori si bonusuri de fidelitate.<br \/>&bull; Platforma complexa de beneficii: Tichete de masa, decont transport, abonament sala, reduceri diverse.<br \/>&bull; Bonus de recomandare: Pana la 5.000 RON pentru fiecare coleg nou adus in echipa.<\/p>\\n<p><strong>\ud83e\ude7a Sanatate si stare de bine<\/strong><\/p>\\n<p>&bull; Abonament la servicii medicale private.<br \/>&bull; Program EAP: Sprijin psihologic, financiar si dezvoltare personala.<br \/>&bull; Reduceri pentru ochelari de vedere si acces la platforme precum Bookster.<\/p>\\n<p><strong>\ud83d\ude80 Crestere si cultura organizationala<\/strong><\/p>\\n<p>&bull; Dezvoltare continua: Training gratuit, mentorat si oportunitati reale de promovare.<br \/>&bull; Cariera dovedita: 85% dintre liderii nostri au crescut intern, incepand exact de pe pozitii similare.<br \/>&bull; Mediu modern: Activitati sociale, voluntariat si o cultura certificata ESG, centrata pe oameni.<\/p>\\n<p><strong>\ud83c\udfc6 Un angajator de top, recunoscut international<\/strong><\/p>\\n<p>&bull; Premiat pentru excelenta: &bdquo;Angajatorul anului&rdquo; (2026) si locul 2 in &bdquo;Top 100 Inspiring Workplaces&rdquo; (2025).<br \/>&bull; Inovatori: Suntem lideri in tehnologie, fiind recunoscuti global pentru excelenta in AI si Managementul Talentelor.<\/p>\\n<p>Daca esti o persoana comunicativa, rabdatoare si orientata catre nevoile clientilor, te invitam sa faci urmatorul pas in cariera alaturi de echipa noastra!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix este un angajator care ofer\u0103 \u0219anse egale de angajare<\/strong><\/p>\\n<p><em>Ne m&acirc;ndrim cu faptul c\u0103 suntem uni\u021bi ca o singur\u0103 echip\u0103, o singur\u0103 companie, la nivel global. Ne angaj\u0103m s\u0103 oferim oportunit\u0103\u021bi egale de angajare pentru to\u021bi candida\u021bii \u0219i un mediu de lucru lipsit de discriminare \u0219i h\u0103r\u021buire. Toate practicile noastre de recrutare se bazeaz\u0103 pe cerin\u021bele postului \u0219i pe calific\u0103rile profesionale, f\u0103r\u0103 a \u021bine cont de ras\u0103, v&acirc;rst\u0103, identitate de gen, orientare sexual\u0103, religie, etnie, statut familial sau parental, origine na\u021bional\u0103, handicap sau orice alt\u0103 clasificare protejat\u0103 de legile na\u021bionale aplicabile.<\/em><\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Eligibilitate<\/strong><\/p>\\n<p>&Icirc;n conformitate cu legisla\u021bia muncii, doar candida\u021bii care sunt autoriza\u021bi &icirc;n mod legal s\u0103 lucreze &icirc;n Rom&acirc;nia vor fi lua\u021bi &icirc;n considerare pentru acest post.<\/p>\",\"ats_external_id\":\"RO-478\",\"location\":\"Ia\u0219i, Iasi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-31T01:59:10.365+02:00\",\"created_at\":\"2026-10-29T16:57:43.253+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Nzg?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Nzg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"850\",\"campaign_id\":\"28976\",\"campaign_title\":\"Product Lead (TCF) R1770928\",\"campaign_type\":\"job_application\",\"job_title\":\"Product Manager\",\"street\":\"ROU Cluj - 3-5 Campul Painii street\",\"address\":\"ROU Cluj - 3-5 Campul Painii street\",\"city\":\"Cluj\",\"state\":\"Cluj\",\"postal_code\":\"400394\",\"region\":null,\"country\":\"Romania\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n \\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n \\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n \\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n \\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n \\nJoin us and be part of this journey towards greater opportunities and brighter futures.\\n \\n \\nWe are looking for a mid-senior product manager with experience in data or platform products to help us take our foundational service to the next level\",\"long_description\":\"<p>We&#39;re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<\/p><p>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent<b>.<\/b><\/p><p>In our <b>Global Product Organization<\/b>, you will help shape the next generation of platform services that power our global customer experience ecosystem \u2014 from secure identity management to intelligent data products. You will collaborate with product managers, designers, engineers, and global stakeholders to define product strategy, evolve foundational capabilities, and deliver secure, scalable solutions across identity, data, and shared services.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><br \/><p><b>Position Summary<\/b><\/p><p>As a <b>Product Manager \u2013 Platform Services<\/b>, you will help build the next generation of platform services that power Concentrix\u2019s global customer experience ecosystem. You will define and drive product strategy for two platform products, shaping roadmaps across identity, data management, and shared services. This role is ideal for a pragmatic, collaborative product professional who can translate complex platform needs into clear priorities and meaningful business outcomes.<\/p><br \/><p><b>Responsibilities<\/b><\/p><ul><li>Define and drive product strategy for two platform products within the identity, data management, and shared services ecosystem.<\/li><li>Own and evolve the product roadmap and backlog for IAM, data management, and shared services products.<\/li><li>Define, refine, and prioritize product requirements in partnership with design and engineering teams.<\/li><li>Collaborate with development teams to deliver secure, scalable, and reliable platform capabilities.<\/li><li>Support alignment across products and domains on APIs, data standards, shared tools, and platform practices.<\/li><li>Advance data governance and internal analytics within the platform ecosystem.<\/li><li>Translate complex technical concepts into clear priorities, user stories, product decisions, and stakeholder communications.<\/li><li>Partner with global, cross-functional stakeholders to drive outcomes, remove ambiguity, and enable continuous improvement.<\/li><\/ul><p><b>\u00a0<\/b><\/p><p><b>Qualifications<\/b><\/p><ul><li>4\u20137&#43; years of product management experience, ideally in a mid- to senior-level product role.<\/li><li>Solid understanding of platform or data products.<\/li><li>Experience with CIAM, APIs, or data pipelines is a strong plus.<\/li><li>Comfortable working with APIs, data models, and cloud-based architectures.<\/li><li>Proficiency in Agile\/Scrum methodologies and Jira.<\/li><li>Strong analytical and problem-solving mindset, with the ability to simplify complexity and communicate clearly.<\/li><li>Experience collaborating with global, cross-functional teams including engineering, design, product, and business stakeholders.<\/li><li>Curiosity, pragmatism, and a bias for action.<\/li><\/ul><p>Ability to balance strategic roadmap planning with hands-on backlog ownership and delivery execution<\/p>\",\"ats_external_id\":\"R1770928\",\"location\":\"Cluj, Cluj\",\"job_type\":\"full_time\",\"salary\":\"31042.92\",\"salary_type\":\"monthly\",\"salary_currency\":\"RON\",\"updated_at\":\"2026-10-31T02:05:13.235+08:00\",\"created_at\":\"2026-10-29T16:05:24.485+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODk3Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Cluj---3-5-Campul-Painii-street\/Product-Manager_R1770928\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Product_Platform Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"78cc29882996101ac0ba9f8c9bf60000\",\"descriptor\":\"Concentrix Catalyst Romania S.A.\",\"reference_id\":\"WRO04\",\"organization_reference_id\":\"WRO04\"},\"location\":{\"city\":\"Cluj\",\"state\":\"Cluj\",\"country\":{\"wid\":\"f2e609fe92974a55a05fc1cdc2852122\",\"iso2\":\"RO\",\"iso3\":\"ROU\",\"descriptor\":\"Romania\",\"iso_numeric\":\"642\"},\"postal_code\":\"400394\",\"primary_location\":{\"id\":\"RO-CLU-CORAT-01\",\"wid\":\"d336840d2e5c101d47944650f1190000\",\"descriptor\":\"ROU Cluj - 3-5 Campul Painii street\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"oanaandreea.pagu@concentrix.com\"},\"first_name\":\"Pagu Balaita, Oana Andreea\"},\"categories\":[{\"descriptor\":\"CF Product_Platform Management\"}],\"recruiters\":[{\"id\":\"102151144\",\"wid\":\"2fb2e09135fe1005567a3f1a59d00000\",\"descriptor\":\"Oana Pagu (102151144)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0265\",\"descriptor\":\"Product Lead (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392945\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Cluj---3-5-Campul-Painii-street\/Product-Manager_R1770928\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Cluj---3-5-Campul-Painii-street\/Product-Manager_R1770928\/apply\",\"job_requisition_id\":\"R1770928\"}],\"organizations\":[{\"wid\":\"045b8b6ce8b3101d160c9264c64b0000\",\"descriptor\":\"25340 - 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Esti o persoana empatica, analitica si orientata catre nevoile clientilor? Iti doresti sa faci parte dintr-o echipa de profesionisti din domeniul Telecom?<br \/>Atunci, noua noastra oportunitate pentru rolul de <em>Consultant Suport Tehnic &ndash; Iasi<\/em> este potrivita pentru tine!<\/p>\\n<p><strong>\ud83c\udfaf Ce vei face<\/strong><\/p>\\n<p>&bull; Preluarea si investigarea solicitarilor de suport tehnic (Inbound si Outbound)<br \/>&bull; Diagnosticarea si solutionarea problemelor legate de internet, TV, telefonie mobila, configuratii si echipamente.<br \/>&bull; Identificarea cauzelor problemelor si aplicarea solutiilor potrivite.<br \/>&bull; Contactarea clientilor pentru completarea informatiilor si continuarea cazurilor deschise.<br \/>&bull; Comunicarea clara a problemelor identificate si a solutiilor disponibile.<br \/>&bull; Utilizarea mai multor aplicatii pentru investigarea si documentarea cazurilor.<br \/>&bull; Urmarirea solicitarilor pana la solutionare si colaborarea cu echipele implicate, cand este necesar.<br \/>&bull; Respectarea procedurilor interne si a standardelor de calitate, cu o abordare organizata si orientata catre solutii.<\/p>\\n<p><strong>\ud83c\udfaf Ce cautam:<\/strong><\/p>\\n<p>&bull; Cunoasterea limbii romane la nivel nativ.<br \/>&bull; Apetenta pentru domeniul tehnic si capacitate de diagnosticare a problemelor.<br \/>&bull; Gandire analitica si orientare catre solutii.<br \/>&bull; Comunicare clara si concisa cu clientii.<br \/>&bull; Orientare catre client si rabdare in gestionarea solicitarilor.<br \/>&bull; Cunostinte de baza PC si capacitatea de a lucra cu mai multe aplicatii.<br \/>&bull; Organizare, atentie la detalii si capacitatea de a urmari cazurile pana la solutionare.<br \/>&bull; Disponibilitate pentru program in ture, inclusiv in weekend si de sarbatorile legale, conform intervalelor: luni&ndash;vineri, 08:00&ndash;20:00; sambata&ndash;duminica si sarbatori legale, 09:00&ndash;18:00.<br \/>&bull; Experienta in customer service sau suport tehnic constituie un avantaj.<\/p>\\n<p><strong>\ud83c\udfaf Ce oferim<\/strong><\/p>\\n<p><strong>\ud83d\udcb0 Pachet salarial motivant<\/strong><\/p>\\n<p>&bull; Salariu atractiv + Bonus lunar de performanta.<br \/>&bull; Prime de sarbatori si bonusuri de fidelitate.<br \/>&bull; Platforma complexa de beneficii: Tichete de masa, decont transport, abonament sala, reduceri diverse.<br \/>&bull; Bonus de recomandare: Pana la 5.000 RON pentru fiecare coleg nou adus in echipa.<\/p>\\n<p><strong>\ud83e\ude7a Sanatate si stare de bine<\/strong><\/p>\\n<p>&bull; Abonament la servicii medicale private.<br \/>&bull; Program EAP: Sprijin psihologic, financiar si dezvoltare personala.<br \/>&bull; Reduceri pentru ochelari de vedere si acces la platforme precum Bookster.<\/p>\\n<p><strong>\ud83d\ude80 Crestere si cultura organizationala<\/strong><\/p>\\n<p>&bull; Dezvoltare continua: Training gratuit, mentorat si oportunitati reale de promovare.<br \/>&bull; Cariera dovedita: 85% dintre liderii nostri au crescut intern, incepand exact de pe pozitii similare.<br \/>&bull; Mediu modern: Activitati sociale, voluntariat si o cultura certificata ESG, centrata pe oameni.<\/p>\\n<p><strong>\ud83c\udfc6 Un angajator de top, recunoscut international<\/strong><\/p>\\n<p>&bull; Premiat pentru excelenta: &bdquo;Angajatorul anului&rdquo; (2026) si locul 2 in &bdquo;Top 100 Inspiring Workplaces&rdquo; (2025).<br \/>&bull; Inovatori: Suntem lideri in tehnologie, fiind recunoscuti global pentru excelenta in AI si Managementul Talentelor.<\/p>\\n<p>Daca esti o persoana comunicativa, rabdatoare si orientata catre nevoile clientilor, te invitam sa faci urmatorul pas in cariera alaturi de echipa noastra!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix este un angajator care ofer\u0103 \u0219anse egale de angajare<\/strong><\/p>\\n<p><em>Ne m&acirc;ndrim cu faptul c\u0103 suntem uni\u021bi ca o singur\u0103 echip\u0103, o singur\u0103 companie, la nivel global. Ne angaj\u0103m s\u0103 oferim oportunit\u0103\u021bi egale de angajare pentru to\u021bi candida\u021bii \u0219i un mediu de lucru lipsit de discriminare \u0219i h\u0103r\u021buire. Toate practicile noastre de recrutare se bazeaz\u0103 pe cerin\u021bele postului \u0219i pe calific\u0103rile profesionale, f\u0103r\u0103 a \u021bine cont de ras\u0103, v&acirc;rst\u0103, identitate de gen, orientare sexual\u0103, religie, etnie, statut familial sau parental, origine na\u021bional\u0103, handicap sau orice alt\u0103 clasificare protejat\u0103 de legile na\u021bionale aplicabile.<\/em><\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Eligibilitate<\/strong><\/p>\\n<p>&Icirc;n conformitate cu legisla\u021bia muncii, doar candida\u021bii care sunt autoriza\u021bi &icirc;n mod legal s\u0103 lucreze &icirc;n Rom&acirc;nia vor fi lua\u021bi &icirc;n considerare pentru acest post.<\/p>\",\"ats_external_id\":\"RO-477\",\"location\":\"Ia\u0219i, Iasi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-11-01T01:59:06.469+02:00\",\"created_at\":\"2026-10-29T16:00:01.204+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Nzc?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Nzc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"114\",\"campaign_id\":\"1119\",\"campaign_title\":\"MSFT Sales Engineer MWS and Copilot \/ Romanian or Hungarian \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Engineer (MWS + Copilot) with Romanian or Hungarian\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":null,\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>At Concentrix we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.<\/p>\\n<p><br \/>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.<\/p>\\n<p><strong>Duties and Responsibilities<\/strong><\/p>\\n<ul>\\n<li>Secure new customer wins for Microsoft Cloud: Maximize up-sell and cross-sell opportunities by collaborating with the Customer Lifecycle Manager and Partner Connection Manager<\/li>\\n<li>Present Microsoft&rsquo;s Cloud value propositions and differentiation that align with customers&rsquo; business objectives and IT initiatives based on expertise in solution selling techniques and selling cloud-based solutions.<\/li>\\n<li>Provide technical product overview and insights pertinent to customer needs and usage scenarios.<\/li>\\n<li>Increase technical acumen delivering innovative ideas to accelerate customer success in the cloud.<\/li>\\n<li>Position competitive offerings and solutions in the context of customer needs and experiences<\/li>\\n<li>Audit and confirm implementation requirements and pricing calculations as required, so that the customer receives an accurate projection of anticipated costs in new services sought<\/li>\\n<li>Demonstrate aspects of the technical and business solution to customers over Teams<\/li>\\n<li>Execute quick technical feasibility assessments and proposal developments for the customer's identified solutions<\/li>\\n<li>Develop a Level 300 knowledge of Microsoft&rsquo;s Cloud offerings and leverage all training resources. To enter the role, a minimum of Fundamentals certification is required, Az 900 certification is preferred<\/li>\\n<li>Act as the key technical contact for the SMB Vendor Tele team with potential customers<\/li>\\n<li>Conduct group and one-on-one training across the Center on subjects of expertise<\/li>\\n<li>Meet and exceed team-level monthly, quarterly, and annual targets for net new revenue and sales pipeline, as well as operational metrics<\/li>\\n<li>Constantly research and educate yourself with the newest developments in cloud capabilities and pricing for both Microsoft and competitors.<\/li>\\n<li><strong>Hybrid role - Mon - Fri 09:00 - 18:00<\/strong><br \/><br \/><strong>Requirements:<\/strong><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>3-5 years of technology-related sales or business development experience; Experience working within a technical sales or presales environment is a Must.<\/li>\\n<li>Exceptional presentation and demonstration skills and comfortable presenting at Senior Executive \/ Board level.<\/li>\\n<li>Experience in Office 365 transformations including implementation of Exchange Online, OneDrive for Business, Teams, and SharePoint.&nbsp;&nbsp;<\/li>\\n<li>Proven track record of leading customer engagement and driving revenue growth.<\/li>\\n<li>Experience and understanding of workplace security with Microsoft EMS E5 suite.&nbsp;<\/li>\\n<li>Knowledge of M365 related components including Endpoint Manager, Autopilot, Intune, Entra ID, M365 Compliance (Azure Information Protection, Microsoft Information Protection), Data Loss Prevention, Insider Risk Management.<\/li>\\n<li>Microsoft 365 Certifications is a must.<\/li>\\n<li>Working understanding of complementary emerging technologies including Microsoft Copilot.<\/li>\\n<li>Bachelor&rsquo;s degree in computer science, mathematics, or engineering.<\/li>\\n<li>Exceptional interpersonal as well as verbal and written communication skills to succeed in a customer-facing role<\/li>\\n<li>Language skills:<\/li>\\n<li>\\n<ul>\\n<li><strong>English: Fluent (verbal and written)<\/strong><\/li>\\n<li><strong>Romanian or Hungarian: Fluent or Native (verbal and written)<\/strong><\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Friendly multicultural and multilingual environment;&nbsp;<\/li>\\n<li>Mentoring, training, and career development programs;&nbsp;<\/li>\\n<li>Happiness programs and internal social events;&nbsp;<\/li>\\n<li>Additional health care package;&nbsp;<\/li>\\n<li>Benefits and discounts - food vouchers, Multisport card, etc.;&nbsp;<\/li>\\n<li>Birthday Time Off;&nbsp;<\/li>\\n<li>Volunteer Time Off.&nbsp;<\/li>\\n<\/ul>\\n<p>Please send us your CV in English.\u202f&nbsp;<br \/>Only short-listed applicants will be contacted.&nbsp;<\/p>\\n<p>All applications will be treated as strictly confidential.<\/p>\",\"ats_external_id\":\"BG-1119\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-30T06:42:27.125+02:00\",\"created_at\":\"2026-10-29T15:23:04.088+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTE5?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTE5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"115\",\"campaign_id\":\"1118\",\"campaign_title\":\"MSFT Sales Engineer MWS and Copilot \/Polish \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Engineer (MWS + Copilot) with Polish\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":null,\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>At Concentrix we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.<\/p>\\n<p><br \/>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.<\/p>\\n<p><strong>Duties and Responsibilities<\/strong><\/p>\\n<ul>\\n<li>Secure new customer wins for Microsoft Cloud: Maximize up-sell and cross-sell opportunities by collaborating with the Customer Lifecycle Manager and Partner Connection Manager<\/li>\\n<li>Present Microsoft&rsquo;s Cloud value propositions and differentiation that align with customers&rsquo; business objectives and IT initiatives based on expertise in solution selling techniques and selling cloud-based solutions.<\/li>\\n<li>Provide technical product overview and insights pertinent to customer needs and usage scenarios.<\/li>\\n<li>Increase technical acumen delivering innovative ideas to accelerate customer success in the cloud.<\/li>\\n<li>Position competitive offerings and solutions in the context of customer needs and experiences<\/li>\\n<li>Audit and confirm implementation requirements and pricing calculations as required, so that the customer receives an accurate projection of anticipated costs in new services sought<\/li>\\n<li>Demonstrate aspects of the technical and business solution to customers over Teams<\/li>\\n<li>Execute quick technical feasibility assessments and proposal developments for the customer's identified solutions<\/li>\\n<li>Develop a Level 300 knowledge of Microsoft&rsquo;s Cloud offerings and leverage all training resources. 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With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.<\/p>\\n<p><br \/>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.<\/p>\\n<p><strong>Duties and Responsibilities<\/strong><\/p>\\n<ul>\\n<li>Secure new customer wins for Microsoft Cloud: Maximize up-sell and cross-sell opportunities by collaborating with the Customer Lifecycle Manager and Partner Connection Manager<\/li>\\n<li>Present Microsoft&rsquo;s Cloud value propositions and differentiation that align with customers&rsquo; business objectives and IT initiatives based on expertise in solution selling techniques and selling cloud-based solutions.<\/li>\\n<li>Provide technical product overview and insights pertinent to customer needs and usage scenarios.<\/li>\\n<li>Increase technical acumen delivering innovative ideas to accelerate customer success in the cloud.<\/li>\\n<li>Position competitive offerings and solutions in the context of customer needs and experiences<\/li>\\n<li>Audit and confirm implementation requirements and pricing calculations as required, so that the customer receives an accurate projection of anticipated costs in new services sought<\/li>\\n<li>Demonstrate aspects of the technical and business solution to customers over Teams<\/li>\\n<li>Execute quick technical feasibility assessments and proposal developments for the customer's identified solutions<\/li>\\n<li>Develop a Level 300 knowledge of Microsoft&rsquo;s Cloud offerings and leverage all training resources. 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With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.<\/p>\\n<p><br \/>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.<\/p>\\n<p><strong>Duties and Responsibilities<\/strong><\/p>\\n<ul>\\n<li>Secure new customer wins for Microsoft Modern Workplace: Maximize up-sell and cross-sell opportunities by collaborating with the Customer Lifecycle Manager and Partner Connection Manager.<\/li>\\n<li>Develop and maintain advanced to expert level in Microsoft 365 suite and product differentiators in assigned Solutions Plays (Exchange Online, SharePoint, Teams)<\/li>\\n<li>Collaborate with our sales team in the pre-sales phase to develop solutions focused on modern workplace transformations.<\/li>\\n<li>Provide product overview and insights pertinent to customer needs and usage scenarios.<\/li>\\n<li>Conducting discovery sessions to gather relevant information and identify opportunities where M365 can add value.<\/li>\\n<li>Defining, designing and creating an overall blueprint of the Microsoft Practice&rsquo;s services and to align with the overall business goals.<\/li>\\n<li>Demonstrate aspects of the technical and business solution to customers over Teams<\/li>\\n<li>Serving as the technical face to customers during the sales phase, acting as a trusted advisor.<\/li>\\n<li>Act as the key technical contact for the SMB Vendor Tele team with potential customers<\/li>\\n<li>Engaging with clients to understand their business objectives, challenges, and requirements related to Microsoft solutions.<\/li>\\n<li>Meet and exceed team-level monthly, quarterly, and annual targets for net new revenue and sales pipeline, as well as operational metrics<\/li>\\n<li>Hybrid role - Mon - Fri 09:00 - 18:00<br \/><br \/><strong>Requirements:<\/strong><\/li>\\n<li>3-5 years of technology-related sales or business development experience; Experience working within a technical sales or presales environment is a Must.<\/li>\\n<li>Exceptional presentation and demonstration skills and comfortable presenting at Senior Executive \/ Board level.<\/li>\\n<li>Experience in Office 365 transformations including implementation of Exchange Online, OneDrive for Business, Teams, and SharePoint.&nbsp;&nbsp;<\/li>\\n<li>Proven track record of leading customer engagement and driving revenue growth.<\/li>\\n<li>Experience and understanding of workplace security with Microsoft EMS E5 suite.&nbsp;<\/li>\\n<li>Knowledge of M365 related components including Endpoint Manager, Autopilot, Intune, Entra ID, M365 Compliance (Azure Information Protection, Microsoft Information Protection), Data Loss Prevention, Insider Risk Management.<\/li>\\n<li>Microsoft 365 Certifications is a must.<\/li>\\n<li>Working understanding of complementary emerging technologies including Microsoft Copilot.<\/li>\\n<li>Bachelor&rsquo;s degree in computer science, mathematics, or engineering.<\/li>\\n<li>Exceptional interpersonal as well as verbal and written communication skills to succeed in a customer-facing role<\/li>\\n<li>Language skills:\\n<ul>\\n<li><strong>English: Fluent (verbal and written)<\/strong><\/li>\\n<li><strong>Ukrainian or Serbian: Fluent or Native (verbal and written)<\/strong><\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Friendly multicultural and multilingual environment;&nbsp;<\/li>\\n<li>Mentoring, training, and career development programs;&nbsp;<\/li>\\n<li>Happiness programs and internal social events;&nbsp;<\/li>\\n<li>Additional health care package;&nbsp;<\/li>\\n<li>Benefits and discounts - food vouchers, Multisport card, etc.;&nbsp;<\/li>\\n<li>Birthday Time Off;&nbsp;<\/li>\\n<li>Volunteer Time Off.&nbsp;<\/li>\\n<\/ul>\\n<p>Please send us your CV in English.\u202f&nbsp;<br \/>Only short-listed applicants will be contacted.&nbsp;<\/p>\\n<p>All applications will be treated as strictly confidential.<\/p>\",\"ats_external_id\":\"BG-1116\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-31T01:59:06.088+02:00\",\"created_at\":\"2026-10-29T15:19:24.985+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTE2?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTE2\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"118\",\"campaign_id\":\"1113\",\"campaign_title\":\"MSFT Sales Engineer Azure \/Polish \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Engineer (Azure) with Polish\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":null,\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>At Concentrix we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.<\/p>\\n<p><br \/>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.<\/p>\\n<p><strong>Duties and Responsibilities<\/strong><\/p>\\n<ul>\\n<li>Secure new customer wins for Microsoft Cloud: Maximize up-sell and cross-sell opportunities by collaborating with the Customer Lifecycle Manager and Partner Connection Manager<\/li>\\n<li>Present Microsoft&rsquo;s Cloud value propositions and differentiation that align with customers&rsquo; business objectives and IT initiatives based on expertise in solution selling techniques and selling cloud-based solutions.<\/li>\\n<li>Provide technical product overview and insights pertinent to customer needs and usage scenarios.<\/li>\\n<li>Increase technical acumen delivering innovative ideas to accelerate customer success in the cloud.<\/li>\\n<li>Position competitive offerings and solutions in the context of customer needs and experiences<\/li>\\n<li>Audit and confirm implementation requirements and pricing calculations as required, so that the customer receives an accurate projection of anticipated costs in new services sought<\/li>\\n<li>Demonstrate aspects of the technical and business solution to customers over Teams<\/li>\\n<li>Execute quick technical feasibility assessments and proposal developments for the customer's identified solutions<\/li>\\n<li>Develop a Level 300 knowledge of Microsoft&rsquo;s Cloud offerings and leverage all training resources. 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Esti o persoana organizata, atenta la detalii si capabila sa gestionezi mai multe conversatii simultan? 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Ne angaj\u0103m s\u0103 oferim oportunit\u0103\u021bi egale de angajare pentru to\u021bi candida\u021bii \u0219i un mediu de lucru lipsit de discriminare \u0219i h\u0103r\u021buire. Toate practicile noastre de recrutare se bazeaz\u0103 pe cerin\u021bele postului \u0219i pe calific\u0103rile profesionale, f\u0103r\u0103 a \u021bine cont de ras\u0103, v&acirc;rst\u0103, identitate de gen, orientare sexual\u0103, religie, etnie, statut familial sau parental, origine na\u021bional\u0103, handicap sau orice alt\u0103 clasificare protejat\u0103 de legile na\u021bionale aplicabile.<\/em><\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Eligibilitate<\/strong><\/p>\\n<p>&Icirc;n conformitate cu legisla\u021bia muncii, doar candida\u021bii care sunt autoriza\u021bi &icirc;n mod legal s\u0103 lucreze &icirc;n Rom&acirc;nia vor fi lua\u021bi &icirc;n considerare pentru acest post.<\/p>\",\"ats_external_id\":\"RO-476\",\"location\":\"Ia\u0219i, Iasi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-29T16:09:35.336+02:00\",\"created_at\":\"2026-10-29T14:52:08.273+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NzY?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NzY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"851\",\"campaign_id\":\"28944\",\"campaign_title\":\"Associate, Customer Acquisition R1777241\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Sales Development Rep - Cold Caller\",\"street\":\"EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber\",\"address\":\"EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber\",\"city\":null,\"state\":\"Alexandria\",\"postal_code\":\"21648\",\"region\":null,\"country\":\"Egypt\",\"short_description\":\"The Associate Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. 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GLSS Core General Ledger will directly report to Supervisor, Accounting.  He\/She will be responsible for preparing journal entries, performing variance\/flux analysis, executing relevant closing activities, and reconciling balance sheet accounts.\",\"long_description\":\"<p>Essential Functions\/Core Responsibilities \u00a0 \u00a0 <\/p><ul><li>Prepare and analyze journal entries to ensure financial data integrity<\/li><li>Prepare Balance sheet account reconciliations with quality, compliant with SOX requirement, and any open\/reconciling items are cleared.<\/li><li>Maintain journal checklist to keep track of activities as it fall due particularly during month end close <\/li><li>Perform processes such as prepayment, recurring entries, and reversal entries <\/li><li>Perform monthly flux analysis for data completeness and accuracy <\/li><li>Drive continuous process improvement that would yield productivity efficiencies, improved quality of work, enhanced controls and compliance, customer satisfaction, etc. <\/li><li>Ensure that processes are compliant with the global standards and SOX controls <\/li><li>Meet or exceed targets as pre-determined on the performance scorecard <\/li><li>Collaborate and maintain strong business engagement with other verticals like <\/li><li>Global processes, Controllership, Finance, Tax, Employee expenses, Accounts payable and Accounts receivable teams <\/li><li>Any other function as may be delegated by immediate lead (supervisor) \u00a0 \u00a0 \u00a0 \u00a0 <\/li><\/ul><br \/><p>Candidate Profile \u00a0 \u00a0 \u00a0 <\/p><ul><li>Graduate of Bachelor of Science in Accountancy\u00a0 or related Finance courses.\u00a0 <\/li><\/ul><ul><li>Overall professional experience in accounting of at least 5 years, particularly in areas of General Ledger\/Record-to-Report <\/li><\/ul><ul><li>Experience working in a shared services environment or BPO industry <\/li><\/ul><ul><li>Has an eye for continuous process improvement, lean six sigma training\/certification is a plus <\/li><\/ul><ul><li>Proficient in\u00a0 Microsoft Office. <\/li><\/ul><ul><li>Strong attention to detail <\/li><\/ul><ul><li>Self-starter, has sense of urgency, and works well under pressure<\/li><\/ul><ul><li>Demonstrated ability to multi-task and meet timelines on deliverables <\/li><\/ul><ul><li>Strong communication skills, both written and verbal<\/li><\/ul>\",\"ats_external_id\":\"R1774729\",\"location\":\"National Capital Region, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"37700\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-10-29T00:12:35.451+08:00\",\"created_at\":\"2026-10-29T00:11:30.739+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODk0MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Accountant-I_R1774729\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Accounting\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"National Capital Region\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-WAH-NCRQC-00\",\"wid\":\"38bbabb5f90901e9591174b676078ab1\",\"descriptor\":\"PHL NCR QC Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"annathereza.basig@concentrix.com\"},\"first_name\":\"Bassig, Anna Thereza\"},\"categories\":[{\"descriptor\":\"CF Accounting\"}],\"recruiters\":[{\"id\":\"101423950\",\"wid\":\"4b195b93877201e9968bc77cb8107370\",\"descriptor\":\"Anna Thereza Bassig (101423950)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0005\",\"descriptor\":\"Accountant I\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392615\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Accountant-I_R1774729\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Accountant-I_R1774729\/apply\",\"job_requisition_id\":\"R1774729\"}],\"organizations\":[{\"wid\":\"04876eb9234810156fe48952becc0000\",\"descriptor\":\"23343 - Opexother - EMEAGEOHQ\",\"reference_id\":\"EMEAGEOHQ\",\"custom_reference_id\":\"EMEAGEOHQ\",\"company_reference_id\":null},{\"wid\":\"66bf116b8687101572a53ec049150000\",\"descriptor\":\"W0ZVDD Emeageo_Hq\",\"reference_id\":\"W0ZVDD\",\"custom_reference_id\":\"W0ZVDD\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"1f8995804d0610165c7be7aa7dca0000\",\"descriptor\":\"(GEO) GL SHARED SERVICES\",\"reference_id\":\"GEOGLSHAREDSERV\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"reeann.molase@concentrix.com\"},\"first_name\":\"Ree Molase (102233390)\"},\"category_groups\":[{\"id\":\"CF Accounting_Finance Group\",\"wid\":\"0227dc387a0901a4d8cd2c3eeb65a2d3\",\"descriptor\":\"Accounting & Finance Group\"}],\"job_requisition\":{\"id\":\"R1774729\",\"wid\":\"2501aecd2a02103b5662e2826c2a0000\",\"descriptor\":\"Accountant I\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"853\",\"campaign_id\":\"28934\",\"campaign_title\":\"Associate, Marketing Solutions R1774480\",\"campaign_type\":\"job_application\",\"job_title\":\"Marketing Project Coordinator\",\"street\":\"BGR Sofia - Advance Business Center\",\"address\":\"BGR Sofia - Advance Business Center\",\"city\":\"Sofia\",\"state\":null,\"postal_code\":\"1766\",\"region\":null,\"country\":\"Bulgaria\",\"short_description\":\"The Project Marketing Coordinator supports the Retail Marketing team in the execution and coordination of daily operational tasks and ongoing marketing projects. This role is responsible for assisting with planogram management, creative brief preparation, product and material shipments, translation coordination, seeding logistics, and tradeshow support. The position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities across functions and markets\",\"long_description\":\"<p><b>Key Responsibilities<\/b><\/p><p style=\\\"color:#3b3b3b !important\\\">\u2022 Provide general marketing, administrative, and reporting support to the Retail Marketing team as needed.<\/p><p style=\\\"color:#3b3b3b !important\\\">\u2022 Monitor project timelines, follow up on deliverables, and support cross-functional alignment.<\/p><p style=\\\"color:#3b3b3b !important\\\">\u2022 Assist in creating and updating planograms in collaboration with trade, sales, and visual merchandising teams.<\/p><p style=\\\"color:#3b3b3b !important\\\">\u2022 Assist in developing creative briefs in collaboration with brand teams, follow-up on artwork development and approvals.<\/p><p style=\\\"color:#3b3b3b !important\\\">\u2022 Coordinate and track product and marketing material shipments to internal teams, retail partners, and event locations.<\/p><p style=\\\"color:#3b3b3b !important\\\">\u2022 Organize and manage seeding shipments, including product selection, packaging, and shipment coordination.<\/p><p style=\\\"color:#3b3b3b !important\\\">\u2022 Support preparation and logistics for tradeshows and retail events, including materials, samples, and booth<\/p><p style=\\\"color:#3b3b3b !important\\\">organization.<\/p><p style=\\\"color:#3b3b3b !important\\\">\u2022 Manage translation workflows for marketing content, ensuring accurate delivery and timely approvals.<\/p><p style=\\\"color:#3b3b3b !important\\\">\u2022 Maintain shared documents, guidelines, and marketing asset libraries.<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Experience\/Technical Skills<\/b><\/p><p style=\\\"color:#3b3b3b !important\\\">\u2022 Experience as Sr. Agent\/ SME preffered<\/p><p style=\\\"color:#3b3b3b !important\\\">\u2022 At least 1 year of experience within Concentrix<\/p><p style=\\\"color:#3b3b3b !important\\\">\u2022 Strong communication skills; fluency in English C1 is required<\/p><p style=\\\"color:#3b3b3b !important\\\">\u2022 Strong presentation skills<\/p><p style=\\\"color:#3b3b3b !important\\\">\u2022 Proficiency in Microsoft Office (Excel, PowerPoint, Outlook); experience with project management tools is a must.<\/p><p style=\\\"color:#3b3b3b !important\\\">\u2022 Experience working with cross-functional teams in a fast-paced environment.<\/p><p style=\\\"color:#3b3b3b !important\\\">\u2022 Familiarity with retail environments, planograms, and marketing operations is preferred.<\/p><p style=\\\"color:#3b3b3b !important\\\">\u2022 Organization &amp; Planning<\/p><p style=\\\"color:#3b3b3b !important\\\">\u2022 Willingness to work on hybrid model from our Sofia office <br \/><\/p>\",\"ats_external_id\":\"R1774480\",\"location\":\"Sofia\",\"job_type\":\"full_time\",\"salary\":\"1600\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-29T20:04:27.449+08:00\",\"created_at\":\"2026-10-29T00:11:19.142+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODkzNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Marketing-Project-Coordinator_R1774480-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Marketing Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"fedde5c1af28103132720127ceab0000\",\"descriptor\":\"Concentrix Services Bulgaria EOOD (New)\",\"reference_id\":\"CBG04\",\"organization_reference_id\":\"CBG04\"},\"location\":{\"city\":\"Sofia\",\"state\":null,\"country\":{\"wid\":\"25f4875dc598484dbeee857eb2d81652\",\"iso2\":\"BG\",\"iso3\":\"BGR\",\"descriptor\":\"Bulgaria\",\"iso_numeric\":\"100\"},\"postal_code\":\"1766\",\"primary_location\":{\"id\":\"BG-SOF-ABCEN-01\",\"wid\":\"740544c0a47f012495b122771f115455\",\"descriptor\":\"BGR Sofia - Advance Business Center\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"anelia.encheva@concentrix.com\"},\"first_name\":\"Encheva, Anelia (Encheva, Anelia)\"},\"categories\":[{\"descriptor\":\"CF Marketing Solutions\"}],\"recruiters\":[{\"id\":\"102117831\",\"wid\":\"3cabd2776c6910140e8c63dac8bf0000\",\"descriptor\":\"Anelia Encheva (Anelia Encheva) (102117831)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2702\",\"descriptor\":\"Associate, Marketing Solutions\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392733\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Marketing-Project-Coordinator_R1774480-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Marketing-Project-Coordinator_R1774480-1\/apply\",\"job_requisition_id\":\"R1774480\"}],\"organizations\":[{\"wid\":\"6067752493b71011060ae354956e0000\",\"descriptor\":\"W10136 Helen of Troy - B2B\",\"reference_id\":\"W10136\",\"custom_reference_id\":\"W10136\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"2ba66d6964051010b59cc905dc950000\",\"descriptor\":\"26291 - Helen of Troy - 980009734\",\"reference_id\":\"980009734\",\"custom_reference_id\":\"980009734\",\"company_reference_id\":null},{\"wid\":\"fedde5c1af28103132720127ceab0000\",\"descriptor\":\"Concentrix Services Bulgaria EOOD (New)\",\"reference_id\":\"CBG04\",\"custom_reference_id\":null,\"company_reference_id\":\"CBG04\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Stefani.Naydenova@concentrix.com\"},\"first_name\":\"Stefani Naydenova (834594)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1774480\",\"wid\":\"77541a23f9c7103b56901b1ae55a0000\",\"descriptor\":\"Marketing Project Coordinator\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"608\",\"campaign_id\":\"45676\",\"campaign_title\":\"Advisor I, Customer Service R1776991\",\"campaign_type\":\"job_application\",\"job_title\":\"UPA\u00a0Customer Care Specialist iRecruit\u00a0Engage 2027\",\"street\":\"PHL Quezon City\",\"address\":\"PHL Quezon City\",\"city\":\"Pasig City\",\"state\":\"National Capital Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1776991\",\"location\":\"Pasig City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-28T22:09:45.115+08:00\",\"created_at\":\"2026-10-28T22:07:54.051+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTY3Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/UPA-Customer-Care-Specialist-iRecruit-Engage-2027_R1776991\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Pasig City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Quezon_City\",\"wid\":\"740544c0a47f013fcc82fa781f11ba59\",\"descriptor\":\"PHL Quezon City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"fritziehazel.salumbides@concentrix.com\"},\"first_name\":\"Salumbides, Fritzie Hazel\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101348856\",\"wid\":\"baa2cf1841f0012a0a3227e8ba2849d0\",\"descriptor\":\"Fritzie Hazel Salumbides (101348856)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392698\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/UPA-Customer-Care-Specialist-iRecruit-Engage-2027_R1776991\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/UPA-Customer-Care-Specialist-iRecruit-Engage-2027_R1776991\/apply\",\"job_requisition_id\":\"R1776991\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1776991\",\"wid\":\"77541a23f9c7103b4d9f6b3b4bcb0000\",\"descriptor\":\"UPA\u00a0Customer Care Specialist iRecruit\u00a0Engage 2027\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"609\",\"campaign_id\":\"45675\",\"campaign_title\":\"Advisor I, Customer Service R1776986\",\"campaign_type\":\"job_application\",\"job_title\":\"Spark\u00a0Customer Care Specialist iRecruit\u00a0Engage 2027\",\"street\":\"PHL Quezon City\",\"address\":\"PHL Quezon City\",\"city\":\"Pasig City\",\"state\":\"National Capital Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1776986\",\"location\":\"Pasig City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-28T22:09:45.056+08:00\",\"created_at\":\"2026-10-28T22:07:53.742+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTY3NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Spark-Customer-Care-Specialist-iRecruit-Engage-2027_R1776986\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Pasig City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Quezon_City\",\"wid\":\"740544c0a47f013fcc82fa781f11ba59\",\"descriptor\":\"PHL Quezon City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"imelda.regalario@concentrix.com\"},\"first_name\":\"Regalario, Imelda\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"237528\",\"wid\":\"9f196ba80a8701402388da2f0519d66d\",\"descriptor\":\"Imelda Regalario (237528)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392642\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Spark-Customer-Care-Specialist-iRecruit-Engage-2027_R1776986\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Spark-Customer-Care-Specialist-iRecruit-Engage-2027_R1776986\/apply\",\"job_requisition_id\":\"R1776986\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1776986\",\"wid\":\"509aff2cbc00103b4d6838070bca0000\",\"descriptor\":\"Spark\u00a0Customer Care Specialist iRecruit\u00a0Engage 2027\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"610\",\"campaign_id\":\"45674\",\"campaign_title\":\"Advisor I, Customer Service R1776972\",\"campaign_type\":\"job_application\",\"job_title\":\"Cyberwest\u00a0Customer Care Specialist iRecruit\u00a0Engage 2027\",\"street\":\"PHL Quezon City\",\"address\":\"PHL Quezon City\",\"city\":\"Pasig City\",\"state\":\"National Capital Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1776972\",\"location\":\"Pasig City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-28T22:09:44.718+08:00\",\"created_at\":\"2026-10-28T22:07:52.912+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTY3NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Cyberwest-Customer-Care-Specialist-iRecruit-Engage-2027_R1776972\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Pasig City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Quezon_City\",\"wid\":\"740544c0a47f013fcc82fa781f11ba59\",\"descriptor\":\"PHL Quezon City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"stephanieanne.mariano@concentrix.com\"},\"first_name\":\"Navera, Stephanie Anne\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101390631\",\"wid\":\"93069376822001a31568aa563a18ab43\",\"descriptor\":\"Stephanie Anne Mariano - Navera (101390631)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392661\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Cyberwest-Customer-Care-Specialist-iRecruit-Engage-2027_R1776972\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Cyberwest-Customer-Care-Specialist-iRecruit-Engage-2027_R1776972\/apply\",\"job_requisition_id\":\"R1776972\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1776972\",\"wid\":\"6afc2ba79d4f104ac4894610f52a0000\",\"descriptor\":\"Cyberwest\u00a0Customer Care Specialist iRecruit\u00a0Engage 2027\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"611\",\"campaign_id\":\"45673\",\"campaign_title\":\"Advisor I, Customer Service R1776974\",\"campaign_type\":\"job_application\",\"job_title\":\"WAH\u00a0Customer Care Specialist iRecruit\u00a0Engage 2027\",\"street\":\"PHL NCR QC Work-at-Home\",\"address\":\"PHL NCR QC Work-at-Home\",\"city\":\"National Capital Region\",\"state\":\"National Capital Region\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><span>#LI-DNI<\/span><\/p>\",\"ats_external_id\":\"R1776974\",\"location\":\"National Capital Region, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-28T22:09:44.629+08:00\",\"created_at\":\"2026-10-28T22:07:52.625+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTY3Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/WAH-Customer-Care-Specialist-iRecruit-Engage-2027_R1776974\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"National Capital Region\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-WAH-NCRQC-00\",\"wid\":\"38bbabb5f90901e9591174b676078ab1\",\"descriptor\":\"PHL NCR QC Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jayveeian.petere@concentrix.com\"},\"first_name\":\"Petere, Jayvee Ian\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101115461\",\"wid\":\"b0c928be7df801b1f18536ffc64a5c3c\",\"descriptor\":\"Jayvee Ian Petere (101115461)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392651\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/WAH-Customer-Care-Specialist-iRecruit-Engage-2027_R1776974\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/WAH-Customer-Care-Specialist-iRecruit-Engage-2027_R1776974\/apply\",\"job_requisition_id\":\"R1776974\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1776974\",\"wid\":\"8890cd312e36103b4cc84b051aa60000\",\"descriptor\":\"WAH\u00a0Customer Care Specialist iRecruit\u00a0Engage 2027\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"612\",\"campaign_id\":\"45672\",\"campaign_title\":\"Advisor I, Customer Service R1776979\",\"campaign_type\":\"job_application\",\"job_title\":\"San Lazaro\u00a0Customer Care Specialist iRecruit\u00a0Engage 2027\",\"street\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\",\"address\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\",\"city\":\"Santa Cruz\",\"state\":\"National Capital Region\",\"postal_code\":\"1014\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1776979\",\"location\":\"Santa Cruz, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-28T22:09:44.506+08:00\",\"created_at\":\"2026-10-28T22:07:52.259+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTY3Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/San-Lazaro-Customer-Care-Specialist-iRecruit-Engage-2027_R1776979\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Santa Cruz\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1014\",\"primary_location\":{\"id\":\"PH-STA-YUSEC-Y0\",\"wid\":\"b67da9176e3d1062f9e3b8c39adec293\",\"descriptor\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"first_name\":\"Quinto, Michael Joseph\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"285475\",\"wid\":\"60219339f7a010647ac45f9d8fe42315\",\"descriptor\":\"Kyle Quinto (285475)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392592\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/San-Lazaro-Customer-Care-Specialist-iRecruit-Engage-2027_R1776979\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/San-Lazaro-Customer-Care-Specialist-iRecruit-Engage-2027_R1776979\/apply\",\"job_requisition_id\":\"R1776979\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1776979\",\"wid\":\"77541a23f9c7103b4d06b42eff540000\",\"descriptor\":\"San Lazaro\u00a0Customer Care Specialist iRecruit\u00a0Engage 2027\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"613\",\"campaign_id\":\"45671\",\"campaign_title\":\"Advisor I, Customer Service R1776981\",\"campaign_type\":\"job_application\",\"job_title\":\"Shaw\u00a0Customer Care Specialist iRecruit\u00a0Engage 2027\",\"street\":\"PHL Mandaluyong City - Shaw 2\",\"address\":\"PHL Mandaluyong City - Shaw 2\",\"city\":\"Mandaluyong\",\"state\":\"National Capital Region\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1776981\",\"location\":\"Mandaluyong, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-28T22:09:44.410+08:00\",\"created_at\":\"2026-10-28T22:07:51.949+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTY3MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Shaw-Customer-Care-Specialist-iRecruit-Engage-2027_R1776981\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mandaluyong\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-SHAWB-Y0\",\"wid\":\"b67da9176e3d1062f9e35bf1c631c1ff\",\"descriptor\":\"PHL Mandaluyong City - Shaw 2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"rubirosa.carmona@concentrix.com\"},\"first_name\":\"Carmona, Rubirosa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101320691\",\"wid\":\"891ff766478f01d3917c3b88aa1a67f1\",\"descriptor\":\"Rubirosa Carmona (101320691)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392718\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Shaw-Customer-Care-Specialist-iRecruit-Engage-2027_R1776981\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Shaw-Customer-Care-Specialist-iRecruit-Engage-2027_R1776981\/apply\",\"job_requisition_id\":\"R1776981\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1776981\",\"wid\":\"02578bedc6e7103b4d13fcee98f40000\",\"descriptor\":\"Shaw\u00a0Customer Care Specialist iRecruit\u00a0Engage 2027\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"614\",\"campaign_id\":\"45670\",\"campaign_title\":\"Advisor I, Customer Service R1776983\",\"campaign_type\":\"job_application\",\"job_title\":\"Megamall\u00a0Customer Care Specialist iRecruit\u00a0Engage 2027\",\"street\":\"PHL Mandaluyong City - Megamall\",\"address\":\"PHL Mandaluyong City - Megamall\",\"city\":\"Mandaluyong City\",\"state\":\"National Capital Region\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1776983\",\"location\":\"Mandaluyong City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-28T22:09:44.351+08:00\",\"created_at\":\"2026-10-28T22:07:51.677+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTY3MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/Megamall-Customer-Care-Specialist-iRecruit-Engage-2027_R1776983\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mandaluyong City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-MEGAC-Y0\",\"wid\":\"b67da9176e3d1062f9e3e8033b4bc2e6\",\"descriptor\":\"PHL Mandaluyong City - Megamall\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ananicole.tuiza@concentrix.com\"},\"first_name\":\"Tuiza, Ana Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101361591\",\"wid\":\"7ca789c8bcf20167b48d5d11262f2736\",\"descriptor\":\"Ana Nicole Tuiza (101361591)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392633\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/Megamall-Customer-Care-Specialist-iRecruit-Engage-2027_R1776983\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/Megamall-Customer-Care-Specialist-iRecruit-Engage-2027_R1776983\/apply\",\"job_requisition_id\":\"R1776983\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1776983\",\"wid\":\"77541a23f9c7103b4d4527cbdacd0000\",\"descriptor\":\"Megamall\u00a0Customer Care Specialist iRecruit\u00a0Engage 2027\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"615\",\"campaign_id\":\"45669\",\"campaign_title\":\"Advisor I, Customer Service R1776978\",\"campaign_type\":\"job_application\",\"job_title\":\"Nuvali\u00a0Customer Care Specialist iRecruit\u00a0Engage 2027\",\"street\":\"PHL Laguna\",\"address\":\"PHL Laguna\",\"city\":\"Santa Rosa Laguna\",\"state\":\"Laguna\",\"postal_code\":\"4026\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1776978\",\"location\":\"Santa Rosa Laguna, Laguna\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-28T22:09:43.870+08:00\",\"created_at\":\"2026-10-28T22:07:50.667+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTY2OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna\/Nuvali-Customer-Care-Specialist-iRecruit-Engage-2027_R1776978\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Santa Rosa Laguna\",\"state\":\"Laguna\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"4026\",\"primary_location\":{\"id\":\"PH-SAN-ESERV-Y0\",\"wid\":\"b67da9176e3d1062f9e397afc1a3c254\",\"descriptor\":\"PHL Laguna\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"krizzanne.bulan@concentrix.com\"},\"first_name\":\"Bulan, Krizz Anne\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100880459\",\"wid\":\"60219339f7a01064a36e514b202f2f81\",\"descriptor\":\"Krizz Anne Bulan (100880459)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392572\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna\/Nuvali-Customer-Care-Specialist-iRecruit-Engage-2027_R1776978\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna\/Nuvali-Customer-Care-Specialist-iRecruit-Engage-2027_R1776978\/apply\",\"job_requisition_id\":\"R1776978\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1776978\",\"wid\":\"2501aecd2a02103b4cd40852b58d0000\",\"descriptor\":\"Nuvali\u00a0Customer Care Specialist iRecruit\u00a0Engage 2027\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"616\",\"campaign_id\":\"45668\",\"campaign_title\":\"Advisor I, Customer Service R1776988\",\"campaign_type\":\"job_application\",\"job_title\":\"Taguig\u00a0Customer Care Specialist iRecruit\u00a0Engage 2027\",\"street\":\"PHL Bonifacio Global City Taguig\",\"address\":\"PHL Bonifacio Global City Taguig\",\"city\":\"Cagayan de Oro\",\"state\":\"National Capital Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1776988\",\"location\":\"Cagayan de Oro, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-28T22:09:43.781+08:00\",\"created_at\":\"2026-10-28T22:07:50.349+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTY2OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig\/Taguig-Customer-Care-Specialist-iRecruit-Engage-2027_R1776988\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Bonifacio_Global_City_Taguig\",\"wid\":\"740544c0a47f01822bc3eb781f118d59\",\"descriptor\":\"PHL Bonifacio Global City Taguig\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"alaizamae.estipona@concentrix.com\"},\"first_name\":\"Avila, Alaiza Mae\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101342039\",\"wid\":\"ddb5daf1f13f010976f61ec29b1fb7d1\",\"descriptor\":\"Alaiza Mae Avila (101342039)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392652\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig\/Taguig-Customer-Care-Specialist-iRecruit-Engage-2027_R1776988\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig\/Taguig-Customer-Care-Specialist-iRecruit-Engage-2027_R1776988\/apply\",\"job_requisition_id\":\"R1776988\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1776988\",\"wid\":\"79d3ae7f5a6e103b4d866a1870930000\",\"descriptor\":\"Taguig\u00a0Customer Care Specialist iRecruit\u00a0Engage 2027\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"617\",\"campaign_id\":\"45651\",\"campaign_title\":\"Advisor I, Customer Service R1776961\",\"campaign_type\":\"job_application\",\"job_title\":\"Eastwood\u00a0Customer Care Specialist iRecruit\u00a0Engage 2027\",\"street\":\"PHL Quezon City\",\"address\":\"PHL Quezon City\",\"city\":\"Pasig City\",\"state\":\"National Capital Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1776961\",\"location\":\"Pasig City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-28T20:06:19.850+08:00\",\"created_at\":\"2026-10-28T20:05:12.767+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTY1MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Eastwood-Customer-Care-Specialist-iRecruit-Engage-2027_R1776961\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Pasig City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Quezon_City\",\"wid\":\"740544c0a47f013fcc82fa781f11ba59\",\"descriptor\":\"PHL Quezon City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"renel.tibo@concentrix.com\"},\"first_name\":\"Tibo, Renel\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"725854\",\"wid\":\"f6358e3b3d6d01866adb8fbf00194ff3\",\"descriptor\":\"Nel Tibo (725854)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392555\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Eastwood-Customer-Care-Specialist-iRecruit-Engage-2027_R1776961\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Eastwood-Customer-Care-Specialist-iRecruit-Engage-2027_R1776961\/apply\",\"job_requisition_id\":\"R1776961\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1776961\",\"wid\":\"593abdb631d8103b4ba801b3dd880000\",\"descriptor\":\"Eastwood\u00a0Customer Care Specialist iRecruit\u00a0Engage 2027\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"618\",\"campaign_id\":\"45650\",\"campaign_title\":\"Advisor I, Customer Service R1776962\",\"campaign_type\":\"job_application\",\"job_title\":\"Eton\u00a0Customer Care Specialist iRecruit\u00a0Engage 2027\",\"street\":\"PHL Quezon City\",\"address\":\"PHL Quezon City\",\"city\":\"Pasig City\",\"state\":\"National Capital Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1776962\",\"location\":\"Pasig City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-28T20:06:19.727+08:00\",\"created_at\":\"2026-10-28T20:05:12.459+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTY1MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Eton-Customer-Care-Specialist-iRecruit-Engage-2027_R1776962\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Pasig City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Quezon_City\",\"wid\":\"740544c0a47f013fcc82fa781f11ba59\",\"descriptor\":\"PHL Quezon City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"first_name\":\"Quinto, Michael Joseph\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"285475\",\"wid\":\"60219339f7a010647ac45f9d8fe42315\",\"descriptor\":\"Kyle Quinto (285475)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392678\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Eton-Customer-Care-Specialist-iRecruit-Engage-2027_R1776962\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Eton-Customer-Care-Specialist-iRecruit-Engage-2027_R1776962\/apply\",\"job_requisition_id\":\"R1776962\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1776962\",\"wid\":\"79d3ae7f5a6e103b4bea28f35c530000\",\"descriptor\":\"Eton\u00a0Customer Care Specialist iRecruit\u00a0Engage 2027\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"619\",\"campaign_id\":\"45649\",\"campaign_title\":\"Advisor II, Customer Service R1776968\",\"campaign_type\":\"job_application\",\"job_title\":\"Mall of Asia\u00a0Customer Care Specialist iRecruit\u00a0Engage 2027\",\"street\":\"PHL Pasay City\",\"address\":\"PHL Pasay City\",\"city\":\"Davao\",\"state\":\"National Capital Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate II position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard\/unstructured and require some clarification or conceptual thinking<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain broad knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with six plus months of customer service experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.\u00a0 They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1776968\",\"location\":\"Davao, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-28T20:06:19.667+08:00\",\"created_at\":\"2026-10-28T20:05:12.213+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTY0OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/Mall-of-Asia-Customer-Care-Specialist-iRecruit-Engage-2027_R1776968\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Davao\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Pasay_City\",\"wid\":\"740544c0a47f01e72197f7781f11b059\",\"descriptor\":\"PHL Pasay City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"krizzanne.bulan@concentrix.com\"},\"first_name\":\"Bulan, Krizz Anne\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100880459\",\"wid\":\"60219339f7a01064a36e514b202f2f81\",\"descriptor\":\"Krizz Anne Bulan (100880459)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392679\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/Mall-of-Asia-Customer-Care-Specialist-iRecruit-Engage-2027_R1776968\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/Mall-of-Asia-Customer-Care-Specialist-iRecruit-Engage-2027_R1776968\/apply\",\"job_requisition_id\":\"R1776968\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1776968\",\"wid\":\"593abdb631d8103b4c4b3570d8210000\",\"descriptor\":\"Mall of Asia\u00a0Customer Care Specialist iRecruit\u00a0Engage 2027\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 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Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1776971\",\"location\":\"Davao, Camarines Sur\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-28T20:06:19.508+08:00\",\"created_at\":\"2026-10-28T20:05:11.785+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTY0OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Naga\/Naga-Customer-Care-Specialist-iRecruit-Engage-2027_R1776971\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Davao\",\"state\":\"Camarines Sur\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Naga\",\"wid\":\"740544c0a47f014f3687f6781f11ab59\",\"descriptor\":\"PHL Naga\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"reynichin.barba@concentrix.com\"},\"first_name\":\"Barba, Reynichin\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"586043\",\"wid\":\"f6358e3b3d6d01a1998928120019b276\",\"descriptor\":\"Reynichin Barba (586043)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392717\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Naga\/Naga-Customer-Care-Specialist-iRecruit-Engage-2027_R1776971\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Naga\/Naga-Customer-Care-Specialist-iRecruit-Engage-2027_R1776971\/apply\",\"job_requisition_id\":\"R1776971\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1776971\",\"wid\":\"06e82bea5785103b4c81e654d0190000\",\"descriptor\":\"Naga\u00a0Customer Care Specialist iRecruit\u00a0Engage 2027\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"621\",\"campaign_id\":\"45644\",\"campaign_title\":\"Advisor I, Customer Service R1776964\",\"campaign_type\":\"job_application\",\"job_title\":\"Ilo-Ilo\u00a0Customer Care Specialist\u00a0iRecruit\u00a0Engage 2027\",\"street\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"address\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"postal_code\":\"5000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1776964\",\"location\":\"Iloilo City, Iloilo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-28T20:06:18.981+08:00\",\"created_at\":\"2026-10-28T20:05:10.323+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTY0NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Ilo-Ilo-Customer-Care-Specialist-iRecruit-Engage-2027_R1776964\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"5000\",\"primary_location\":{\"id\":\"PH-ILO-MEGAW-01\",\"wid\":\"c46b7926c1150139add0aa33660e9e55\",\"descriptor\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"first_name\":\"Quinto, Michael Joseph\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"285475\",\"wid\":\"60219339f7a010647ac45f9d8fe42315\",\"descriptor\":\"Kyle Quinto (285475)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392556\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Ilo-Ilo-Customer-Care-Specialist-iRecruit-Engage-2027_R1776964\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Ilo-Ilo-Customer-Care-Specialist-iRecruit-Engage-2027_R1776964\/apply\",\"job_requisition_id\":\"R1776964\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1776964\",\"wid\":\"bd4cd2937d7f103b4c023718874d0000\",\"descriptor\":\"Ilo-Ilo\u00a0Customer Care Specialist\u00a0iRecruit\u00a0Engage 2027\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"622\",\"campaign_id\":\"45643\",\"campaign_title\":\"Advisor I, Customer Service R1776959\",\"campaign_type\":\"job_application\",\"job_title\":\"Davao\u00a0Customer Care Specialist iRecruit\u00a0Engage 2027\",\"street\":\"PHL Davao\",\"address\":\"PHL Davao\",\"city\":\"Davao\",\"state\":\"Davao del Sur\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>\u2022 <span> <u><span>#WAH #WAHJobs also available <\/span><\/u><\/span><\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1776959\",\"location\":\"Davao, Davao del Sur\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-28T20:06:18.924+08:00\",\"created_at\":\"2026-10-28T20:05:10.025+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTY0Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Davao-Customer-Care-Specialist-iRecruit-Engage-2027_R1776959\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Davao\",\"state\":\"Davao del Sur\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Davao\",\"wid\":\"740544c0a47f019c771ef0781f119c59\",\"descriptor\":\"PHL Davao\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"first_name\":\"Quinto, Michael Joseph\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"285475\",\"wid\":\"60219339f7a010647ac45f9d8fe42315\",\"descriptor\":\"Kyle Quinto (285475)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392709\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Davao-Customer-Care-Specialist-iRecruit-Engage-2027_R1776959\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Davao-Customer-Care-Specialist-iRecruit-Engage-2027_R1776959\/apply\",\"job_requisition_id\":\"R1776959\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1776959\",\"wid\":\"2501aecd2a02103b4b88af1e53680000\",\"descriptor\":\"Davao\u00a0Customer Care Specialist iRecruit\u00a0Engage 2027\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><span><u><span>#WAH #WAHJobs also available <\/span><\/u><\/span><\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"623\",\"campaign_id\":\"45642\",\"campaign_title\":\"Advisor I, Customer Service R1776965\",\"campaign_type\":\"job_application\",\"job_title\":\"Mactan\u00a0Customer Care Specialist iRecruit\u00a0Engage 2027\",\"street\":\"PHL Cebu\",\"address\":\"PHL Cebu\",\"city\":\"CEBU\",\"state\":\"Cebu\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><div><div><div><div><div><div><div><b><span><span>#LI-DNI<\/span><\/span><\/b><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1776965\",\"location\":\"CEBU, Cebu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-28T20:06:18.565+08:00\",\"created_at\":\"2026-10-28T20:05:09.100+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTY0Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Mactan-Customer-Care-Specialist-iRecruit-Engage-2027_R1776965\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"CEBU\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Cebu\",\"wid\":\"740544c0a47f01bfd3cdec781f119259\",\"descriptor\":\"PHL Cebu\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"junemark.viscara@concentrix.com\"},\"first_name\":\"Viscara, June Mark\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101234783\",\"wid\":\"5394e058370d017ebf8e3d3dec5bb769\",\"descriptor\":\"June Mark Viscara (101234783)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392668\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Mactan-Customer-Care-Specialist-iRecruit-Engage-2027_R1776965\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Mactan-Customer-Care-Specialist-iRecruit-Engage-2027_R1776965\/apply\",\"job_requisition_id\":\"R1776965\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1776965\",\"wid\":\"77541a23f9c7103b4c33793f2df50000\",\"descriptor\":\"Mactan\u00a0Customer Care Specialist iRecruit\u00a0Engage 2027\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"624\",\"campaign_id\":\"45627\",\"campaign_title\":\"Advisor I, Customer Service R1776818\",\"campaign_type\":\"job_application\",\"job_title\":\"Bridgetowne\u00a0Customer Care Specialist iRecruit\u00a0Engage 2027\",\"street\":\"PHL Quezon City\",\"address\":\"PHL Quezon City\",\"city\":\"Pasig City\",\"state\":\"National Capital Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1776818\",\"location\":\"Pasig City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-28T16:08:47.216+08:00\",\"created_at\":\"2026-10-28T16:04:57.300+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTYyNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Bridgetowne-Customer-Care-Specialist-iRecruit-Engage-2027_R1776818\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Pasig City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Quezon_City\",\"wid\":\"740544c0a47f013fcc82fa781f11ba59\",\"descriptor\":\"PHL Quezon City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jeryll.fernandez@concentrix.com\"},\"first_name\":\"Fernandez, Jeryll\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101130331\",\"wid\":\"9d799c7002621074311bde3fe2d4bdad\",\"descriptor\":\"Jeryll Fernandez (101130331)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392601\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Bridgetowne-Customer-Care-Specialist-iRecruit-Engage-2027_R1776818\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Bridgetowne-Customer-Care-Specialist-iRecruit-Engage-2027_R1776818\/apply\",\"job_requisition_id\":\"R1776818\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1776818\",\"wid\":\"c8627206e8f6103b3b93c01735790000\",\"descriptor\":\"Bridgetowne\u00a0Customer Care Specialist iRecruit\u00a0Engage 2027\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"625\",\"campaign_id\":\"45623\",\"campaign_title\":\"Advisor I, Customer Service R1776809\",\"campaign_type\":\"job_application\",\"job_title\":\"iRecruit Engage Main 2027\",\"street\":\"PHL Muntinlupa - Alabang 1\",\"address\":\"PHL Muntinlupa - Alabang 1\",\"city\":\"Muntinlupa City\",\"state\":\"National Capital Region\",\"postal_code\":\"1780\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><span>#LI-DNI<\/span><\/p>\",\"ats_external_id\":\"R1776809\",\"location\":\"Muntinlupa City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-28T16:08:46.633+08:00\",\"created_at\":\"2026-10-28T16:04:55.033+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTYyMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-1\/iRecruit-Engage-Main-2027_R1776809\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Muntinlupa City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1780\",\"primary_location\":{\"id\":\"PH-MUN-CYBER-Y0\",\"wid\":\"b67da9176e3d1062f9e3a2b4e1bbc269\",\"descriptor\":\"PHL Muntinlupa - Alabang 1\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"cherry.gumban@concentrix.com\"},\"first_name\":\"Gumban, Cherry\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"139732\",\"wid\":\"60219339f7a0106474592101d723e225\",\"descriptor\":\"Cherry Gumban (139732)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392600\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-1\/iRecruit-Engage-Main-2027_R1776809\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-1\/iRecruit-Engage-Main-2027_R1776809\/apply\",\"job_requisition_id\":\"R1776809\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1776809\",\"wid\":\"c86bcd32c655103b3977d57916350000\",\"descriptor\":\"iRecruit Engage Main 2027\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"626\",\"campaign_id\":\"45622\",\"campaign_title\":\"Advisor I, Customer Service R1776813\",\"campaign_type\":\"job_application\",\"job_title\":\"Alabang Customer Care Specialist\u00a0iRecruit\u00a0Engage 2027\",\"street\":\"PHL Muntinlupa City\",\"address\":\"PHL Muntinlupa City\",\"city\":\"Davao\",\"state\":\"National Capital Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1776813\",\"location\":\"Davao, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-28T16:08:46.564+08:00\",\"created_at\":\"2026-10-28T16:04:54.664+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTYyMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa-City\/Alabang-Customer-Care-Specialist-iRecruit-Engage-2027_R1776813\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Davao\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Muntinlupa_City\",\"wid\":\"740544c0a47f010cf969f5781f11a659\",\"descriptor\":\"PHL Muntinlupa City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"glen.fortunado@concentrix.com\"},\"first_name\":\"Fortunado, Glen\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"179799\",\"wid\":\"60219339f7a01064767dcf8c3a18d31a\",\"descriptor\":\"Paris Glenn Fortunado (179799)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392618\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa-City\/Alabang-Customer-Care-Specialist-iRecruit-Engage-2027_R1776813\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa-City\/Alabang-Customer-Care-Specialist-iRecruit-Engage-2027_R1776813\/apply\",\"job_requisition_id\":\"R1776813\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1776813\",\"wid\":\"77541a23f9c7103b3ae26683fd670000\",\"descriptor\":\"Alabang Customer Care Specialist\u00a0iRecruit\u00a0Engage 2027\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"627\",\"campaign_id\":\"45621\",\"campaign_title\":\"Advisor I, Customer Service R1776814\",\"campaign_type\":\"job_application\",\"job_title\":\"One Makati Customer Care Specialist iRecruit Engage 2027\",\"street\":\"PHL Makati City\",\"address\":\"PHL Makati City\",\"city\":\"Davao\",\"state\":\"National Capital Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1776814\",\"location\":\"Davao, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-28T16:08:46.341+08:00\",\"created_at\":\"2026-10-28T16:04:54.011+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTYyMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/One-Makati-Customer-Care-Specialist-iRecruit-Engage-2027_R1776814\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Davao\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Makati_City\",\"wid\":\"740544c0a47f01fb76ecf1781f11a159\",\"descriptor\":\"PHL Makati City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"cherry.gumban@concentrix.com\"},\"first_name\":\"Gumban, Cherry\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"139732\",\"wid\":\"60219339f7a0106474592101d723e225\",\"descriptor\":\"Cherry Gumban (139732)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392543\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/One-Makati-Customer-Care-Specialist-iRecruit-Engage-2027_R1776814\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/One-Makati-Customer-Care-Specialist-iRecruit-Engage-2027_R1776814\/apply\",\"job_requisition_id\":\"R1776814\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1776814\",\"wid\":\"8890cd312e36103b3b062e6ace6d0000\",\"descriptor\":\"One Makati Customer Care Specialist iRecruit Engage 2027\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"628\",\"campaign_id\":\"45620\",\"campaign_title\":\"Advisor I, Customer Service R1776822\",\"campaign_type\":\"job_application\",\"job_title\":\"Clark\u00a0Customer Care Specialist iRecruit\u00a0Engage 2027\",\"street\":\"PHL Clark\",\"address\":\"PHL Clark\",\"city\":\"Angeles City\",\"state\":\"Pampanga\",\"postal_code\":\"2009\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1776822\",\"location\":\"Angeles City, Pampanga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-28T16:08:46.094+08:00\",\"created_at\":\"2026-10-28T16:04:53.362+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTYyMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/Clark-Customer-Care-Specialist-iRecruit-Engage-2027_R1776822\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Angeles City\",\"state\":\"Pampanga\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2009\",\"primary_location\":{\"id\":\"PH-PAM-GARCI-Y0\",\"wid\":\"b67da9176e3d1062f9e45025091dc385\",\"descriptor\":\"PHL Clark\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maricris.martin@concentrix.com\"},\"first_name\":\"Martin, Maricris\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"906322\",\"wid\":\"f6358e3b3d6d01fbf823936d0319ef62\",\"descriptor\":\"Em Martin (906322)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392608\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/Clark-Customer-Care-Specialist-iRecruit-Engage-2027_R1776822\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/Clark-Customer-Care-Specialist-iRecruit-Engage-2027_R1776822\/apply\",\"job_requisition_id\":\"R1776822\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1776822\",\"wid\":\"c86bcd32c655103b3c20c6e4e3740001\",\"descriptor\":\"Clark\u00a0Customer Care Specialist iRecruit\u00a0Engage 2027\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"629\",\"campaign_id\":\"45619\",\"campaign_title\":\"Advisor I, Customer Service R1776820\",\"campaign_type\":\"job_application\",\"job_title\":\"Cebu IT Park\u00a0Customer Care Specialist iRecruit\u00a0Engage 2027\",\"street\":\"PHL Cebu\",\"address\":\"PHL Cebu\",\"city\":\"CEBU\",\"state\":\"Cebu\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><p>#WAH jobs also available.<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1776820\",\"location\":\"CEBU, Cebu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-28T16:08:46.025+08:00\",\"created_at\":\"2026-10-28T16:04:52.998+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTYxOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Cebu-IT-Park-Customer-Care-Specialist-iRecruit-Engage-2027_R1776820\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"CEBU\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Cebu\",\"wid\":\"740544c0a47f01bfd3cdec781f119259\",\"descriptor\":\"PHL Cebu\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"mae.canete@concentrix.com\"},\"first_name\":\"Ca\u00f1ete, Mae\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"175631\",\"wid\":\"60219339f7a010647693d1bea12232ed\",\"descriptor\":\"Mae Ca\u00f1ete (175631)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392550\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Cebu-IT-Park-Customer-Care-Specialist-iRecruit-Engage-2027_R1776820\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Cebu-IT-Park-Customer-Care-Specialist-iRecruit-Engage-2027_R1776820\/apply\",\"job_requisition_id\":\"R1776820\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1776820\",\"wid\":\"c8627206e8f6103b3be51cc2f6840000\",\"descriptor\":\"Cebu IT Park\u00a0Customer Care Specialist iRecruit\u00a0Engage 2027\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"630\",\"campaign_id\":\"45618\",\"campaign_title\":\"Advisor I, Customer Service R1776821\",\"campaign_type\":\"job_application\",\"job_title\":\"Cebu J Center\u00a0Customer Care Specialist iRecruit\u00a0Engage 2027\",\"street\":\"PHL Cebu\",\"address\":\"PHL Cebu\",\"city\":\"CEBU\",\"state\":\"Cebu\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1776821\",\"location\":\"CEBU, Cebu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-28T16:08:45.912+08:00\",\"created_at\":\"2026-10-28T16:04:52.487+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTYxOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Cebu-J-Center-Customer-Care-Specialist-iRecruit-Engage-2027_R1776821\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"CEBU\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Cebu\",\"wid\":\"740544c0a47f01bfd3cdec781f119259\",\"descriptor\":\"PHL Cebu\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"blanch.villordon@concentrix.com\"},\"first_name\":\"Villordon, Blanch\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100707675\",\"wid\":\"60219339f7a01064a59fe7dd2c76ed47\",\"descriptor\":\"Blanch Villordon (100707675)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392496\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Cebu-J-Center-Customer-Care-Specialist-iRecruit-Engage-2027_R1776821\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Cebu-J-Center-Customer-Care-Specialist-iRecruit-Engage-2027_R1776821\/apply\",\"job_requisition_id\":\"R1776821\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1776821\",\"wid\":\"79d3ae7f5a6e103b3c133ff579150000\",\"descriptor\":\"Cebu J Center\u00a0Customer Care Specialist iRecruit\u00a0Engage 2027\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"631\",\"campaign_id\":\"45616\",\"campaign_title\":\"Advisor I, Customer Service R1776819\",\"campaign_type\":\"job_application\",\"job_title\":\"CDO\u00a0Customer Care Specialist iRecruit\u00a0Engage 2027\",\"street\":\"PHL Cagayan de Oro - Trade St\",\"address\":\"PHL Cagayan de Oro - Trade St\",\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1776819\",\"location\":\"Cagayan de Oro, Misamis Oriental\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-28T16:08:45.643+08:00\",\"created_at\":\"2026-10-28T16:04:51.440+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTYxNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/CDO-Customer-Care-Specialist-iRecruit-Engage-2027_R1776819\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"PH-CAG-TRADE-00\",\"wid\":\"740544c0a47f0149bb9a4a781f11cc57\",\"descriptor\":\"PHL Cagayan de Oro - Trade St\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"therisamay.bagona@concentrix.com\"},\"first_name\":\"Bagona, Therisa May\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101765759\",\"wid\":\"501b9f0c5da0016ad26b72c3051f477e\",\"descriptor\":\"Therisa May Bagona (101765759)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392544\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/CDO-Customer-Care-Specialist-iRecruit-Engage-2027_R1776819\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/CDO-Customer-Care-Specialist-iRecruit-Engage-2027_R1776819\/apply\",\"job_requisition_id\":\"R1776819\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1776819\",\"wid\":\"593abdb631d8103b3bb93770a02d0000\",\"descriptor\":\"CDO\u00a0Customer Care Specialist iRecruit\u00a0Engage 2027\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"632\",\"campaign_id\":\"45615\",\"campaign_title\":\"Advisor I, Customer Service R1776816\",\"campaign_type\":\"job_application\",\"job_title\":\"Baguio\u00a0Customer Care Specialist iRecruit\u00a0Engage 2027\",\"street\":\"PHL Baguio City\",\"address\":\"PHL Baguio City\",\"city\":\"Cagayan de Oro\",\"state\":\"Benguet\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1776816\",\"location\":\"Cagayan de Oro, Benguet\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-28T16:08:45.542+08:00\",\"created_at\":\"2026-10-28T16:04:50.905+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTYxNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Baguio-Customer-Care-Specialist-iRecruit-Engage-2027_R1776816\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Baguio_City\",\"wid\":\"740544c0a47f018a8185ea781f118859\",\"descriptor\":\"PHL Baguio City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"marah.cepeda1@concentrix.com\"},\"first_name\":\"Aguilera, Marah\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"725735\",\"wid\":\"f6358e3b3d6d0193adcffbbe00196af0\",\"descriptor\":\"Marah Aguilera (725735)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392619\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Baguio-Customer-Care-Specialist-iRecruit-Engage-2027_R1776816\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Baguio-Customer-Care-Specialist-iRecruit-Engage-2027_R1776816\/apply\",\"job_requisition_id\":\"R1776816\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1776816\",\"wid\":\"c8627206e8f6103b3b6786b4a0ef0000\",\"descriptor\":\"Baguio\u00a0Customer Care Specialist iRecruit\u00a0Engage 2027\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"633\",\"campaign_id\":\"45614\",\"campaign_title\":\"Advisor I, Customer Service R1776815\",\"campaign_type\":\"job_application\",\"job_title\":\"Bacolod\u00a0Customer Care Specialist\u00a0iRecruit\u00a0Engage 2027\",\"street\":\"PHL Bacolod City - Two Sanparq\",\"address\":\"PHL Bacolod City - Two Sanparq\",\"city\":\"Bacolod City\",\"state\":\"Negros Occidental\",\"postal_code\":\"6100\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1776815\",\"location\":\"Bacolod City, Negros Occidental\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-28T16:08:45.335+08:00\",\"created_at\":\"2026-10-28T16:04:50.097+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTYxNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City---Two-Sanparq\/Bacolod-Customer-Care-Specialist-iRecruit-Engage-2027_R1776815\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bacolod City\",\"state\":\"Negros Occidental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6100\",\"primary_location\":{\"id\":\"PH-BAC-SANPA-Y0\",\"wid\":\"b67da9176e3d1062f9e3e101e661c2da\",\"descriptor\":\"PHL Bacolod City - Two Sanparq\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"aprilyn.alinsod@concentrix.com\"},\"first_name\":\"Alinsod, Aprilyn\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101424577\",\"wid\":\"b55de71e338a01f9da129064e811214e\",\"descriptor\":\"Aprilyn Alinsod (101424577)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392396\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City---Two-Sanparq\/Bacolod-Customer-Care-Specialist-iRecruit-Engage-2027_R1776815\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City---Two-Sanparq\/Bacolod-Customer-Care-Specialist-iRecruit-Engage-2027_R1776815\/apply\",\"job_requisition_id\":\"R1776815\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1776815\",\"wid\":\"509aff2cbc00103b3b4636108b2d0000\",\"descriptor\":\"Bacolod\u00a0Customer Care Specialist\u00a0iRecruit\u00a0Engage 2027\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1845\",\"campaign_id\":\"req-b67191590ea5277a\",\"campaign_title\":\"Automotive Customer Support Specialist (On-Site)\",\"campaign_type\":null,\"job_title\":\"Automotive Customer Support Specialist (On-Site)\",\"street\":null,\"address\":null,\"city\":\"Farmington Hills\",\"state\":\"Michigan\",\"postal_code\":\"48331\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Farmington Hills, MI, as an Automotive Customer Support Specialist! We\u2019re looking for passionate game-changers to deliver exceptional customer experience and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then an Automotive Customer Support Specialist position at Concentrix is the right place for you!<\/p><p><\/p><p>As an on-site Automotive Customer Support Specialist, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>As an Automotive Customer Support Specialist working on-site, you will:<\/p><ul><li><p>Respond to escalated automotive-related product questions and concerns in a timely manner.<\/p><\/li><li><p>Resolve customer inquiries following standardized processes while referencing an internal knowledge base,<\/p><\/li><li><p>Identify customer needs by asking relevant questions, researching the matter at hand, and coordinating with other departments to ensure timely resolutions.<\/p><\/li><li><p>Collaborate with customers, dealerships, and\/or field support teams to gather necessary information, as applicable, to support customer escalations.<\/p><\/li><li><p>Communicate, in writing (email, text, or chat), with customers regarding their motivation for contact and provide follow-up communications, as needed, throughout the resolution journey toward completion.<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<\/p><\/li><\/ul><p><strong><br>YOUR QUALIFICATIONS<\/strong><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Automotive Customer Support Specialist (On-Site) role include:<\/p><ul><li><p>High School diploma or GED and be at least 18 years of age.<\/p><\/li><li><p>Automotive enthusiast or have a relative knowledge of how automobiles work.<\/p><\/li><li><p>Possess natural customer service skills and genuinely enjoy helping people.<\/p><\/li><li><p>Be an empathetic problem solver and critical thinker.<\/p><\/li><li><p>Comfortable working with computers and the internet, as well as operating several applications simultaneously.<\/p><\/li><li><p>Prior experience in the automotive industry, customer service, and\/or case management, as well as a minimum of one (1) year in a customer-facing role, are required.<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking.<\/p><\/li><li><p>Eagerness to learn new technologies.<\/p><\/li><li><p>Must reside in the United States and have a valid U.S. address for residence.<\/p><\/li><\/ul><p><strong><br>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base wage range for this position is $20 per hr., (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. &nbsp; &nbsp;We<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-b67191590ea5277a\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-30T15:16:41.453Z\",\"created_at\":\"2026-10-28T15:27:23.942Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/9RA6MBQWYG1BJJT1PNS802YESA722QDR\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/9RA6MBQWYG1BJJT1PNS802YESA722QDR\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null},{\"id\":\"1457\",\"campaign_id\":\"1279\",\"campaign_title\":\"Advisor I, B2B Sales R1777034\",\"campaign_type\":\"job_application\",\"job_title\":\"Inbound Sales Representative - (Swedish Speaking) - Hybrid - HS03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalu\u00f1a\",\"country\":\"Spain\",\"short_description\":\" .\",\"long_description\":\"<br \/><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p>\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Inbound Sales Representative SMB <\/b>hybrid in Valencia you will be part of our team of game-changers who are powering the brands of the future.\u00a0\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Career growth and personal development\u00a0<\/b><\/p><p style=\\\"color:#3b3b3b !important\\\"><b>\u00a0<\/b><\/p><p style=\\\"color:#3b3b3b !important\\\">This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">As an <b>Inbound Sales Representative<\/b>, you will play a key role in driving business growth by engaging with prospective and existing customers, identifying their needs, and delivering tailored solutions.<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Your responsibilities will include:<\/b><\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><ul><li style=\\\"color:#3b3b3b !important\\\">Managing inbound customer inquiries via phone and email, providing timely, professional, and accurate support.<\/li><li style=\\\"color:#3b3b3b !important\\\">Consulting with customers to understand their business needs and recommend appropriate products and services.<\/li><li style=\\\"color:#3b3b3b !important\\\">Building and maintaining strong relationships with leads and customers to foster engagement and drive sales opportunities.<\/li><li style=\\\"color:#3b3b3b !important\\\">Accurately updating and maintaining customer information and sales activities within the CRM system.<\/li><li style=\\\"color:#3b3b3b !important\\\">Achieving individual sales targets and contributing to overall team performance goals.<\/li><li style=\\\"color:#3b3b3b !important\\\">Developing and maintaining a strong understanding of products, pricing, promotions, and internal procedures.<\/li><li style=\\\"color:#3b3b3b !important\\\">Ensuring service quality meets contractual objectives and key performance indicators (KPIs).<\/li><li style=\\\"color:#3b3b3b !important\\\">Delivering an exceptional customer experience through professional, courteous, and customer-focused interactions.<\/li><li style=\\\"color:#3b3b3b !important\\\">Supporting customer retention efforts by ensuring satisfaction and identifying opportunities for upselling and cross-selling.<\/li><li style=\\\"color:#3b3b3b !important\\\">Participating in initiatives designed to enhance customer satisfaction, improve sales performance, and drive continuous improvement.<\/li><li style=\\\"color:#3b3b3b !important\\\">Conducting outbound follow-up activities related to marketing campaigns, lead nurturing, and business development opportunities when required.<\/li><\/ul><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>What you&#39;ll bring:<\/b><\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><ul><li style=\\\"color:#3b3b3b !important\\\">Strong communication and relationship-building skills.<\/li><li style=\\\"color:#3b3b3b !important\\\">Customer-focused mindset with a passion for sales.<\/li><li style=\\\"color:#3b3b3b !important\\\">Ability to work in a target-driven environment and meet performance objectives.<\/li><li style=\\\"color:#3b3b3b !important\\\">Experience using CRM platforms and managing customer pipelines.<\/li><li style=\\\"color:#3b3b3b !important\\\">Excellent organizational and problem-solving skills.<\/li><\/ul><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Concentrix is a great match if you:<\/b>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Native Swedish and advanced level of English<\/p><p style=\\\"color:#3b3b3b !important\\\">- Have a solid Sales Background (outbound environment)\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Are achievement and goal oriented and motivated and self-starter\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Have strong communication and good computer skills\u00a0\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Have pipeline management and forecasting experience\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>It would be a plus if you have\u00a0<\/b><\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Previous experience working with channel\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>What\u2019s in it for you<\/b>\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Full time 39 hours\/week permanent contract: Monday to Friday from 09:00 - 18:00<\/p><p style=\\\"color:#3b3b3b !important\\\">- Salary 20.876 euros gross\/year &#43; up to 5.000 euros gross\/year in bonus &#43; medical insurance<\/p><p style=\\\"color:#3b3b3b !important\\\">- Great office location in Valencia with Hybrid mode available<\/p><p style=\\\"color:#3b3b3b !important\\\">- Full paid training about the company and the project you will be working on\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Career development program and specialized courses\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Experience the best version of you!\u00a0<\/b><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Hpinc - WHSBTSPAIN26\",\"reference_id\":\"WHSBTSPAIN26\",\"custom_reference_id\":\"WHSBTSPAIN26\",\"company_reference_id\":null},{\"wid\":\"762a036300cf101ef56c04aedba20000\",\"descriptor\":\"W0ZMTM P_Sbt_Spain_Hpi Store Hpi Stor\",\"reference_id\":\"W0ZMTM\",\"custom_reference_id\":\"W0ZMTM\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"julia.arteaga@concentrix.com\"},\"first_name\":\"Julia Arteaga (103225303)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1777034\",\"wid\":\"6afc2ba79d4f104ac87006d66ca20000\",\"descriptor\":\"Inbound Sales Representative - 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Hybrid HS03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalu\u00f1a\",\"country\":\"Spain\",\"short_description\":\" .\",\"long_description\":\"<p><b><span style=\\\"font-size:inherit\\\"><br \/>Job Description<\/span><\/b><\/p><p><b><span style=\\\"font-size:inherit\\\">Experience the power of a game-changing career<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/p><br \/><p><span style=\\\"font-size:inherit\\\">Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/span><\/p><br \/><p><span style=\\\"font-size:inherit\\\">If you\u2019re looking to grow and be inspired, as a<\/span><b><span style=\\\"font-size:inherit\\\"> Customer Service Sales Representative in Barcelona\u00a0 (hybrid)<\/span><\/b><span style=\\\"font-size:inherit\\\">, you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0<\/span><\/p><br \/><p><b><span style=\\\"font-size:inherit\\\">Career growth and personal development<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/p><br \/><p><span style=\\\"font-size:inherit\\\">This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/span><\/p><br \/><p><b><span style=\\\"font-size:inherit\\\">What you will do in this role<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/p><br \/><p><span style=\\\"font-size:inherit\\\">In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/span><\/p><br \/><p><span style=\\\"font-size:inherit\\\">As a <\/span><b><span style=\\\"font-size:inherit\\\">Consumer Sales Representative<\/span><\/b><span style=\\\"font-size:inherit\\\"> on our team, you will:\u00a0<\/span><\/p><br \/><p><span style=\\\"color:#002d43\\\"><b><span style=\\\"font-size:inherit\\\">Key Responsibilities<\/span><\/b><\/span><\/p><br \/><ul><li><span style=\\\"color:#2a2b2c\\\"><span style=\\\"font-size:inherit\\\">Execute and achieve sales quota and targets\u00a0\u00a0<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#2a2b2c\\\"><span style=\\\"font-size:inherit\\\">Articulate the HP Store value proposition and act as POC for HP customers\u00a0<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#2a2b2c\\\"><span style=\\\"font-size:inherit\\\">Reviewing level of client satisfaction and escalating issues when necessary\u00a0<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#2a2b2c\\\"><span style=\\\"font-size:inherit\\\">Communicate client feedback to appropriate parties for follow up and resolution\u00a0<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#2a2b2c\\\"><span style=\\\"font-size:inherit\\\">Fast and effective response and resolution of incoming customer enquiries regarding sales, procucts or additional services\u00a0\u00a0<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#2a2b2c\\\"><span style=\\\"font-size:inherit\\\">Handle and close inbound customer querries to achieve quarterly quota\u00a0<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#2a2b2c\\\"><span style=\\\"font-size:inherit\\\">Outbound activties when necessary to recover orders or convert quotes or execute targeted campaigns.\u00a0\u00a0<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#2a2b2c\\\"><span style=\\\"font-size:inherit\\\">Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound\u00a0<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#2a2b2c\\\"><span style=\\\"font-size:inherit\\\">Ability to ask the right questions to identify customer needs\u00a0<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#2a2b2c\\\"><span style=\\\"font-size:inherit\\\">Track, manage and report ongoing activity related to sales pipeline\u00a0\u00a0<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#2a2b2c\\\"><span style=\\\"font-size:inherit\\\">Login all customer contacts in the CRM system in use at the time.\u00a0<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#2a2b2c\\\"><span style=\\\"font-size:inherit\\\">Maximize Store revenue by upselling\/cross-selling to increase order value and AOV\u00a0<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#2a2b2c\\\"><span style=\\\"font-size:inherit\\\">Awareness of Online Store promotions and campaigns to maximize their success\u00a0<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#2a2b2c\\\"><span style=\\\"font-size:inherit\\\">Ensuring personal knowledge of the Store portfolio is maintained\u00a0<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#2a2b2c\\\"><span style=\\\"font-size:inherit\\\">Maintain good CRM hygiene and tracking by accurately tracking all events within the CRM\u00a0<\/span><\/span><\/li><\/ul><br \/><p><span style=\\\"color:#2a2b2c\\\"><b><span style=\\\"font-size:inherit\\\">Requirements<\/span><\/b><\/span><\/p><p><span style=\\\"color:#2a2b2c\\\"><b><span style=\\\"font-size:inherit\\\"><span><\/span><\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><ul><li><span style=\\\"color:#2a2b2c\\\"><span style=\\\"font-size:inherit\\\">Native Swedish and Advanced level of English<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#2a2b2c\\\"><span style=\\\"font-size:inherit\\\">Strong communication skills\u00a0<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#2a2b2c\\\"><span style=\\\"font-size:inherit\\\">Knowledge of sales techniques (up-\/cross-selling, objection handling, etc)\u00a0<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Customer Driven and motivation to work in sales\u00a0<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Achievement and target oriented\u00a0<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">IT knowledge and technical understanding\u00a0<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Minimum of 1 year relevant experience\u00a0<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Strong personal interest &amp; curiosity in IT products and applications\u00a0<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Real capability to listen to customers\u00a0<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Ability to conduct effective qualification skills to ensure a comprehensive understanding of customer needs\u00a0<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Exceptional customer facing and customer care skills\u00a0<\/span><\/span><\/li><\/ul><br \/><p><span style=\\\"color:#002d43\\\"><b><span style=\\\"font-size:inherit\\\">Nice to Hav<\/span><\/b><span style=\\\"font-size:inherit\\\">e\u00a0<\/span><\/span><\/p><br \/><ul><li><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Knowledge of IT solutions (cloud, managed services, cybersecurity, infrastructure, etc.).\u00a0<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Experience with sales engagement tools (e.g., LinkedIn Sales Navigator, Outreach, SalesLo<\/span><\/span><\/li><\/ul><br \/><p><b><span style=\\\"font-size:inherit\\\">What\u2019s in it for you<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/p><br \/><p><span style=\\\"font-size:inherit\\\">We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/span><\/p><br \/><p><span style=\\\"font-size:inherit\\\">In this role, we offer benefits that help support your unique lifestyle:\u00a0<\/span><\/p><br \/><p><span style=\\\"font-size:inherit\\\">- Full time 39 hours\/week contract: Monday to Thursday from 9:00 to18:00 and Friday 9:00 to 17:00<\/span><\/p><p><span style=\\\"font-size:inherit\\\">- Salary 20.000euros gross\/year &#43; up to 3.000 euros gross\/year in bonus\u00a0<br \/>- Great office location in Barcelona<br \/>- Friends hunting (referral) bonus\u00a0<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<\/span><\/p><br \/><p><b><span style=\\\"font-size:inherit\\\">Experience the best version of you!<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/p><br \/><p><span style=\\\"font-size:inherit\\\">At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/span><\/p><br \/><p><span style=\\\"font-size:inherit\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/span><\/p><br \/><p><i><span style=\\\"font-size:inherit\\\">Concentrix is an equal opportunity employer<\/span><\/i><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/p><p><i><span style=\\\"font-size:inherit\\\">We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a&nbsp;<strong>Junior O2C Specialist in Porto, Portugal (On-Site)<\/strong>, you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Junior O2C Specialist, you will:<\/p>\\n<ul>\\n<li>Process customer orders accurately and in a timely manner.<\/li>\\n<li>Generate invoices and credit notes ensuring compliance with company policies.<\/li>\\n<li>Perform daily cash application of customer payments.<\/li>\\n<li>Monitor AR aging reports and follow up with customers for overdue invoices.<\/li>\\n<li>Support resolution of simple customer queries and escalate complex disputes.<\/li>\\n<li>Assist in reconciliations, month-end &amp; quarter-end closing, and audit requirements.<\/li>\\n<li>Maintain updated customer master data in ERP.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in English (written and spoken at C2 level)&nbsp;<\/li>\\n<li>Have 2&ndash;5 years of experience in Accounts Receivable \/ O2C \/ Finance Operations.<\/li>\\n<li>Have knowledge of accounting and finance principles.<\/li>\\n<li>Have good analytical skills and knowledge of MS Excel (v-lookups, pivot tables preferred).<\/li>\\n<li>Are familiar with ERP systems (SAP\/Oracle\/NetSuite) is a plus.<\/li>\\n<li>Have excellent communication and interpersonal skills.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Permanent Contract<\/li>\\n<li>Mon-Fri: 9AM-6PM<\/li>\\n<li>Health insurance since day 1<\/li>\\n<li>Relocation assistance included<\/li>\\n<li>Join a start-up project<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<p><span style=\\\"color:#242424\\\">Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to\u00a0future-proof their business and stay ahead of the competition and customer expectations.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>Job Overview<\/b><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">We are seeking an experienced and performance-driven Team Leader to manage a Blended Operations team supporting Anti-Money Laundering (AML) processes and certification-related query handling. In this role, you will drive team performance, ensure service delivery excellence, maintain compliance standards, and achieve operational objectives while delivering superior customer experience.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>Key Responsibilities<\/b><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">1.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Operations &amp; Floor Management<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Oversee daily operations of the assigned Blended Process team to ensure SLA adherence and operational efficiency.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Monitor queue performance, productivity metrics, quality scores, and service levels.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Handle process escalations and ensure timely resolution.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Ensure compliance with all process and business requirements.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Monitor workforce utilization and schedule adherence.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">2.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Team Leadership &amp; Coaching<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Lead, mentor, and manage a team of advisors and senior associates.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Conduct regular performance reviews, coaching sessions, and team huddles.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Identify performance gaps and implement action plans for improvement.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Drive employee engagement initiatives and support attrition management.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Provide ongoing training and development support to team members.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">3.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Compliance &amp; Quality Assurance<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Ensure adherence to AML guidelines, company policies, and operational standards.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Partner with Quality and Training teams to improve team performance.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Conduct audits, calibration sessions, and quality reviews as required.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Drive process compliance and governance across the team.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">4.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Performance Analytics &amp; Reporting<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Track and manage key operational KPIs including Productivity, Quality, AHT, CSAT, and Compliance metrics.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Prepare and share daily, weekly, and monthly operational reports.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Analyze performance trends and implement corrective actions to meet business goals.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>Education<\/b>: Graduate in any discipline.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>Experience:<\/b><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Minimum 4&#43; years of overall experience.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Mandatory minimum 1 year of experience as a Team Leader.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Experience in Blended Process operations is mandatory.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Experience in compliance, or financial services processes will be preferred.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>Skills &amp; Technical Proficiency:<\/b><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">o Excellent verbal and written communication skills.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">o Strong people management and stakeholder management skills.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">o Advanced MS Excel knowledge.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">o Strong analytical and problem-solving capabilities.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">o Experience working with CRM and reporting tools.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">o Ability to drive performance in a fast-paced operational environment.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>Mandatory Requirements<\/b><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Shift: Night Shift \/ 24x7 Operations<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Working Days: 5 Days Working<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Week Offs: Saturday &amp; Sunday Fixed Off<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Location: Malad, Mumbai<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Excellent communication skills are mandatory.<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>Disclaimers:-<\/b><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u2022 The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u2022 Neither Concentrix nor any authorized third party assisting with the recruitment process shall request candidates to pay any recruitment, processing, or other fees in exchange for employment opportunities. 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We still encourage you to apply! We'll do our best to find the right opportunity for you.<\/p>\\n<h2>Why Concentrix?<\/h2>\\n<p>At Concentrix, you'll join an international team where you can develop your skills, gain valuable experience, and build your career while working with a globally recognized automotive brand.<\/p>\\n<p>We invest in our people through training, continuous learning, and career development opportunities designed to help you reach your full potential.<\/p>\\n<h2>Ready to take the next step?<\/h2>\\n<p>If you're passionate about the automotive industry and enjoy helping customers solve problems, <strong>we'd love to hear from you!<\/strong><\/p>\\n<p>Apply today and discover why more than 440,000 game-changers around the world call Concentrix their employer of choice.<\/p>\\n<h2>Concentrix is an equal-opportunity employer<\/h2>\\n<p>We are committed to providing equal employment opportunities and a workplace free from discrimination and harassment.<\/p>\\n<h2>Eligibility to work<\/h2>\\n<p>Only applicants legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-1915\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-31T23:59:05.862+00:00\",\"created_at\":\"2026-10-28T12:50:51.269+00:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTE1?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTE1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1661\",\"campaign_id\":\"1914\",\"campaign_title\":\"Audi \/ Spanish \/ BM \/ Braga \/ ad in spanish\",\"campaign_type\":\"job_application\",\"job_title\":\"Asistente de atenci\u00f3n al cliente en espa\u00f1ol - Para Audi - Teletrabajo\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"\u00bfTe apasionan los coches y la tecnolog\u00eda ?\",\"long_description\":\"<h1>Audi | Teletrabajo | Braga<\/h1>\\n<p><strong>Concentrix<\/strong> es un l&iacute;der global en tecnolog&iacute;a y servicios que est&aacute; dando forma al futuro de la experiencia del cliente. Estamos presentes en m&aacute;s de 70 pa&iacute;ses y colaboramos con marcas de renombre internacional para ofrecer soluciones innovadoras y experiencias de cliente excepcionales.<\/p>\\n<p>Y para <strong>Audi<\/strong>, uno de los principales fabricantes de autom&oacute;viles del mundo, buscamos <strong>Asesores de Atenci&oacute;n al Cliente de habla espa&ntilde;ola<\/strong> para unirse a nuestro equipo en remoto en Braga, Portugal.<\/p>\\n<p><strong>&iquest;Te apasionan los coches, la tecnolog&iacute;a y ayudar a los clientes a encontrar las mejores soluciones?<\/strong> Esta es tu oportunidad para combinar tus conocimientos del sector automovil&iacute;stico con tus habilidades de atenci&oacute;n al cliente mientras trabajas con una marca internacional emblem&aacute;tica.<\/p>\\n<h2>&iquest;Qu&eacute; te ofrecemos?<\/h2>\\n<ul>\\n<li>\\n<p><strong>Salario competitivo y bonus por rendimiento<\/strong><\/p>\\n<\/li>\\n<li>\\n<p><strong>100 % de teletrabajo desde Braga, Portugal<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Formaci&oacute;n completa y remunerada sobre la empresa y el proyecto<\/p>\\n<\/li>\\n<li>\\n<p>Bonificaciones por recomendaci&oacute;n de amigos a trav&eacute;s de nuestro programa <em>Bring a Friend<\/em><\/p>\\n<\/li>\\n<li>\\n<p>Programas gratuitos de formaci&oacute;n y desarrollo profesional<\/p>\\n<\/li>\\n<li>\\n<p>Oportunidades reales de crecimiento profesional en un entorno internacional<\/p>\\n<\/li>\\n<\/ul>\\n<p>En Concentrix, tu desarrollo es importante. <strong>Cerca del 80 % de nuestros managers y l&iacute;deres han promocionado internamente.<\/strong><\/p>\\n<h2>&iquest;Qu&eacute; har&aacute;s en este puesto?<\/h2>\\n<p>Como <strong>Asesor de Atenci&oacute;n al Cliente para Audi<\/strong>, ayudar&aacute;s a los clientes con sus consultas relacionadas con el sector automovil&iacute;stico, ofreci&eacute;ndoles soluciones adecuadas y garantizando una experiencia de atenci&oacute;n al cliente satisfactoria.<\/p>\\n<p>Tus principales responsabilidades ser&aacute;n:<\/p>\\n<ul>\\n<li>\\n<p>Responder a las consultas de los clientes a trav&eacute;s de diferentes canales de comunicaci&oacute;n y actualizar los sistemas CRM con precisi&oacute;n.<\/p>\\n<\/li>\\n<li>\\n<p>Ofrecer asistencia profesional y r&aacute;pida, garantizando una gesti&oacute;n eficaz de las solicitudes.<\/p>\\n<\/li>\\n<li>\\n<p>Crear relaciones de confianza con los clientes mediante una comunicaci&oacute;n emp&aacute;tica y una resoluci&oacute;n eficaz de problemas.<\/p>\\n<\/li>\\n<li>\\n<p>Contribuir a la satisfacci&oacute;n y fidelizaci&oacute;n de los clientes ofreciendo un servicio de alta calidad.<\/p>\\n<\/li>\\n<li>\\n<p>Utilizar tus conocimientos del sector automovil&iacute;stico para comprender las necesidades de los clientes y orientarlos hacia las soluciones m&aacute;s adecuadas.<\/p>\\n<\/li>\\n<li>\\n<p>Aplicar las pol&iacute;ticas, los procedimientos y las condiciones de garant&iacute;a pertinentes al gestionar los casos de los clientes.<\/p>\\n<\/li>\\n<li>\\n<p>Tomar decisiones fundamentadas dentro de tu &aacute;mbito de responsabilidad y mantener una documentaci&oacute;n precisa.<\/p>\\n<\/li>\\n<li>\\n<p>Colaborar con tus compa&ntilde;eros y responsables para resolver casos complejos y mejorar la calidad del servicio.<\/p>\\n<\/li>\\n<li>\\n<p>Identificar problemas recurrentes y compartir tus observaciones para contribuir a la mejora continua.<\/p>\\n<\/li>\\n<\/ul>\\n<h2>&iquest;Qu&eacute; buscamos?<\/h2>\\n<p>Esta oportunidad es para ti si:<\/p>\\n<ul>\\n<li>\\n<p>Tienes un <strong>nivel alto de espa&ntilde;ol, tanto escrito como hablado<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Tienes un <strong>buen nivel de ingl&eacute;s (B2)<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Cuentas con al menos <strong>un a&ntilde;o de experiencia en un puesto t&eacute;cnico o en atenci&oacute;n al cliente dentro del sector automovil&iacute;stico<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Te interesa de verdad el sector automovil&iacute;stico y las tecnolog&iacute;as digitales.<\/p>\\n<\/li>\\n<li>\\n<p>Sabes comprender y aplicar pol&iacute;ticas, procedimientos y condiciones de garant&iacute;a.<\/p>\\n<\/li>\\n<li>\\n<p>Tienes buenas capacidades anal&iacute;ticas y de resoluci&oacute;n de problemas.<\/p>\\n<\/li>\\n<li>\\n<p>Eres capaz de tomar decisiones de forma aut&oacute;noma y documentar los casos con precisi&oacute;n.<\/p>\\n<\/li>\\n<li>\\n<p>Tienes excelentes habilidades de comunicaci&oacute;n y una clara orientaci&oacute;n al cliente.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&iquest;No cumples todos los requisitos? &iexcl;No te preocupes! Te animamos igualmente a presentar tu candidatura. Haremos todo lo posible por encontrar la oportunidad que mejor se adapte a tu perfil.<\/p>\\n<h2>&iquest;Por qu&eacute; unirte a Concentrix?<\/h2>\\n<p>En Concentrix formar&aacute;s parte de un equipo internacional donde podr&aacute;s desarrollar tus habilidades, adquirir experiencia valiosa y construir tu carrera profesional mientras trabajas con una marca automovil&iacute;stica reconocida en todo el mundo.<\/p>\\n<p>Invertimos en nuestro equipo mediante formaci&oacute;n, aprendizaje continuo y oportunidades de desarrollo profesional dise&ntilde;adas para ayudarte a alcanzar tu m&aacute;ximo potencial.<\/p>\\n<h2>&iquest;Preparado\/a para dar el siguiente paso?<\/h2>\\n<p>Si te apasiona el sector automovil&iacute;stico y disfrutas ayudando a los clientes a resolver problemas, <strong>&iexcl;queremos conocerte!<\/strong><\/p>\\n<p>Inscr&iacute;bete hoy mismo y descubre por qu&eacute; m&aacute;s de 440.000 game-changers en todo el mundo consideran Concentrix su empresa de referencia.<\/p>\\n<h2>Concentrix promueve la igualdad de oportunidades<\/h2>\\n<p>Nos comprometemos a garantizar la igualdad de oportunidades laborales y a ofrecer un entorno de trabajo libre de discriminaci&oacute;n y acoso.<\/p>\\n<h2>Requisitos para trabajar en Portugal<\/h2>\\n<p>Solo se tendr&aacute;n en cuenta las candidaturas de personas que est&eacute;n legalmente autorizadas para trabajar en Portugal.<\/p>\",\"ats_external_id\":\"PT-1914\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-31T23:59:05.850+00:00\",\"created_at\":\"2026-10-28T12:47:44.935+00:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTE0?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTE0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1662\",\"campaign_id\":\"1913\",\"campaign_title\":\"Audi \/ French \/ WAH \/ Braga \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Repr\u00e9sentant client\u00e8le (francophone) - Audi - T\u00e9l\u00e9travail\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Passionn\u00e9(e) par l\u2019automobile, la technologie et la satisfaction client ?\",\"long_description\":\"<h1>Audi | T&eacute;l&eacute;travail | Braga<\/h1>\\n<p><strong>Concentrix<\/strong> est un leader mondial de la technologie et des services, qui fa&ccedil;onne l&rsquo;avenir de l&rsquo;exp&eacute;rience client. Pr&eacute;sents dans plus de 70 pays, nous accompagnons des marques de renomm&eacute;e internationale en leur proposant des solutions innovantes et des exp&eacute;riences client exceptionnelles.<\/p>\\n<p>Et pour <strong>Audi<\/strong>, l&rsquo;un des principaux constructeurs automobiles au monde, nous recherchons des <strong>Conseillers Client&egrave;le francophones<\/strong> pour rejoindre notre &eacute;quipe en t&eacute;l&eacute;travail &agrave; Braga, au Portugal.<\/p>\\n<p><strong>Passionn&eacute;(e) par l&rsquo;automobile, la technologie et la satisfaction client ?<\/strong> C&rsquo;est l&rsquo;occasion id&eacute;ale de mettre tes connaissances du secteur automobile et tes comp&eacute;tences en service client au service d&rsquo;une marque internationale embl&eacute;matique.<\/p>\\n<h2>Ce que nous t&rsquo;offrons<\/h2>\\n<ul>\\n<li>\\n<p><strong>Salaire comp&eacute;titif et prime de performance<\/strong><\/p>\\n<\/li>\\n<li>\\n<p><strong>100 % en t&eacute;l&eacute;travail depuis Braga, au Portugal<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l&rsquo;entreprise et le projet<\/p>\\n<\/li>\\n<li>\\n<p>Primes de cooptation gr&acirc;ce &agrave; notre programme <em>Refer a Friend<\/em><\/p>\\n<\/li>\\n<li>\\n<p>Programmes gratuits de formation et de d&eacute;veloppement professionnel<\/p>\\n<\/li>\\n<li>\\n<p>De r&eacute;elles opportunit&eacute;s d&rsquo;&eacute;volution de carri&egrave;re dans un environnement international<\/p>\\n<\/li>\\n<\/ul>\\n<p>Chez Concentrix, ton d&eacute;veloppement compte. <strong>Pr&egrave;s de 80 % de nos managers et dirigeants ont &eacute;volu&eacute; gr&acirc;ce &agrave; la promotion interne.<\/strong><\/p>\\n<h2>Ce que tu feras au quotidien<\/h2>\\n<p>En tant que <strong>Conseiller Client&egrave;le pour Audi<\/strong>, tu accompagneras les clients dans leurs demandes li&eacute;es &agrave; l&rsquo;automobile, en les aidant &agrave; trouver des solutions adapt&eacute;es et en leur garantissant une exp&eacute;rience client de qualit&eacute;.<\/p>\\n<p>Tes principales missions seront de :<\/p>\\n<ul>\\n<li>\\n<p>R&eacute;pondre aux demandes des clients via diff&eacute;rents canaux de communication et mettre &agrave; jour les syst&egrave;mes CRM avec pr&eacute;cision.<\/p>\\n<\/li>\\n<li>\\n<p>Fournir une assistance professionnelle et rapide afin de traiter efficacement les demandes des clients.<\/p>\\n<\/li>\\n<li>\\n<p>D&eacute;velopper des relations de confiance gr&acirc;ce &agrave; une communication empathique et &agrave; une r&eacute;solution efficace des probl&egrave;mes.<\/p>\\n<\/li>\\n<li>\\n<p>Contribuer &agrave; la satisfaction et &agrave; la fid&eacute;lisation des clients en leur offrant un service de qualit&eacute;.<\/p>\\n<\/li>\\n<li>\\n<p>Mettre &agrave; profit tes connaissances du secteur automobile pour comprendre les besoins des clients et les orienter vers les solutions appropri&eacute;es.<\/p>\\n<\/li>\\n<li>\\n<p>Appliquer les politiques, les proc&eacute;dures et les conditions de garantie lors du traitement des dossiers.<\/p>\\n<\/li>\\n<li>\\n<p>Prendre des d&eacute;cisions adapt&eacute;es &agrave; ton p&eacute;rim&egrave;tre de responsabilit&eacute; et assurer une documentation pr&eacute;cise des dossiers.<\/p>\\n<\/li>\\n<li>\\n<p>Collaborer avec tes coll&egrave;gues et ton management pour r&eacute;soudre les situations complexes et am&eacute;liorer la qualit&eacute; du service.<\/p>\\n<\/li>\\n<li>\\n<p>Identifier les probl&egrave;mes r&eacute;currents et partager tes observations afin de contribuer &agrave; l&rsquo;am&eacute;lioration continue.<\/p>\\n<\/li>\\n<\/ul>\\n<h2>Ce que nous recherchons<\/h2>\\n<p>Tu es la personne id&eacute;ale si tu :<\/p>\\n<ul>\\n<li>\\n<p>Poss&egrave;des un <strong>excellent niveau de fran&ccedil;ais, &agrave; l&rsquo;oral comme &agrave; l&rsquo;&eacute;crit<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>As un <strong>bon niveau d&rsquo;anglais (B2)<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>As au moins <strong>un an d&rsquo;exp&eacute;rience dans un poste technique ou dans le service client automobile<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Es r&eacute;ellement int&eacute;ress&eacute;(e) par le secteur automobile et les technologies num&eacute;riques.<\/p>\\n<\/li>\\n<li>\\n<p>Es capable de comprendre et d&rsquo;appliquer des politiques, des proc&eacute;dures et des conditions de garantie.<\/p>\\n<\/li>\\n<li>\\n<p>Poss&egrave;des de bonnes capacit&eacute;s d&rsquo;analyse et de r&eacute;solution de probl&egrave;mes.<\/p>\\n<\/li>\\n<li>\\n<p>Sais prendre des d&eacute;cisions de mani&egrave;re autonome et documenter tes dossiers avec pr&eacute;cision.<\/p>\\n<\/li>\\n<li>\\n<p>As d&rsquo;excellentes comp&eacute;tences en communication et un v&eacute;ritable sens du service client.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Tu ne remplis pas tous les crit&egrave;res ? Nous t&rsquo;encourageons tout de m&ecirc;me &agrave; postuler ! Nous ferons de notre mieux pour trouver l&rsquo;opportunit&eacute; qui correspond &agrave; ton profil.<\/p>\\n<h2>Pourquoi rejoindre Concentrix ?<\/h2>\\n<p>Chez Concentrix, tu int&eacute;greras une &eacute;quipe internationale o&ugrave; tu pourras d&eacute;velopper tes comp&eacute;tences, acqu&eacute;rir une exp&eacute;rience pr&eacute;cieuse et construire ton parcours professionnel tout en travaillant pour une marque automobile reconnue dans le monde entier.<\/p>\\n<p>Nous investissons dans nos collaborateurs gr&acirc;ce &agrave; des formations, &agrave; l&rsquo;apprentissage continu et &agrave; des opportunit&eacute;s de d&eacute;veloppement professionnel con&ccedil;ues pour t&rsquo;aider &agrave; atteindre ton plein potentiel.<\/p>\\n<h2>Pr&ecirc;t(e) &agrave; franchir une nouvelle &eacute;tape ?<\/h2>\\n<p>Si tu es passionn&eacute;(e) par le secteur automobile et que tu aimes aider les clients &agrave; r&eacute;soudre leurs probl&egrave;mes, <strong>nous voulons te rencontrer !<\/strong><\/p>\\n<p>Postule d&egrave;s aujourd&rsquo;hui et d&eacute;couvre pourquoi plus de 440 000 game-changers &agrave; travers le monde consid&egrave;rent Concentrix comme leur employeur de choix.<\/p>\\n<h2>Concentrix s&rsquo;engage en faveur de l&rsquo;&eacute;galit&eacute; des chances<\/h2>\\n<p>Nous nous engageons &agrave; garantir l&rsquo;&eacute;galit&eacute; des chances en mati&egrave;re d&rsquo;emploi et &agrave; offrir un environnement de travail exempt de discrimination et de harc&egrave;lement.<\/p>\\n<h2>&Eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/h2>\\n<p>Seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal pourront &ecirc;tre pris en consid&eacute;ration pour ce poste.<\/p>\",\"ats_external_id\":\"PT-1913\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-31T23:59:05.841+00:00\",\"created_at\":\"2026-10-28T12:44:46.363+00:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTEz?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTEz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1663\",\"campaign_id\":\"1912\",\"campaign_title\":\"Volkswagen Digital  \/ Spanish \/ WAH \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Spanish-speaking) - Volkswagen \u2013 Remote\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Passionate about cars and technology ?\",\"long_description\":\"<h1>Volkswagen | Remote | Braga<\/h1>\\n<p><strong>Concentrix<\/strong> is a global technology and services leader, shaping the future of customer experience. Operating in more than 70 countries, we partner with world-renowned brands to deliver innovative solutions and outstanding customer experiences.<\/p>\\n<p>And so, for <strong>Volkswagen<\/strong>, one of the world's leading automotive manufacturers, we are looking for <strong>Customer Service Representatives<\/strong> to join our remote team in Braga, Portugal.<\/p>\\n<p><strong>Passionate about cars, technology, and helping customers find the right solutions?<\/strong> This is your opportunity to combine your automotive knowledge with your customer service skills while working with an iconic global brand.<\/p>\\n<h2>What&rsquo;s in it for you?<\/h2>\\n<ul>\\n<li>\\n<p><strong>Competitive salary and performance bonus<\/strong><\/p>\\n<\/li>\\n<li>\\n<p><strong>100% remote work from Braga in Portugal<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training on the company and the project<\/p>\\n<\/li>\\n<li>\\n<p>Bring-a-Friend referral bonus opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Free learning and professional development programs<\/p>\\n<\/li>\\n<li>\\n<p>Real opportunities for career growth in an international environment<\/p>\\n<\/li>\\n<\/ul>\\n<p>At Concentrix, your development matters. <strong>Around 80% of our managers and leaders have been promoted internally.<\/strong><\/p>\\n<h2>What will you do?<\/h2>\\n<p>As a <strong>Customer Service Representative for Volkswagen<\/strong>, you will support customers with their automotive-related questions, helping them find solutions and ensuring a smooth customer experience.<\/p>\\n<p>Your responsibilities will include:<\/p>\\n<ul>\\n<li>\\n<p>Responding to customer inquiries through multiple communication channels and updating CRM systems accurately.<\/p>\\n<\/li>\\n<li>\\n<p>Providing professional and timely support, ensuring customer requests are handled efficiently.<\/p>\\n<\/li>\\n<li>\\n<p>Building strong customer relationships through empathetic communication and effective problem-solving.<\/p>\\n<\/li>\\n<li>\\n<p>Supporting customer satisfaction, retention, and loyalty by delivering high-quality service.<\/p>\\n<\/li>\\n<li>\\n<p>Using your automotive knowledge to understand customer concerns and guide them towards appropriate solutions.<\/p>\\n<\/li>\\n<li>\\n<p>Applying relevant policies, procedures, and warranty guidelines when handling customer cases.<\/p>\\n<\/li>\\n<li>\\n<p>Making informed decisions within your area of responsibility and maintaining accurate documentation.<\/p>\\n<\/li>\\n<li>\\n<p>Collaborating with colleagues and management to resolve complex cases and improve service quality.<\/p>\\n<\/li>\\n<li>\\n<p>Identifying recurring issues and sharing feedback to support continuous improvement.<\/p>\\n<\/li>\\n<\/ul>\\n<h2>What are we looking for?<\/h2>\\n<p>You'll be a great fit if you:<\/p>\\n<ul>\\n<li>\\n<p>Have a <strong>high level of Spanish, both written and spoken<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Have a <strong>good level of English (B2)<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Have at least <strong>one year of experience in a technical role or automotive customer service<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Have a genuine interest in the automotive industry and digital technologies.<\/p>\\n<\/li>\\n<li>\\n<p>Can understand and apply policies, procedures, and warranty guidelines.<\/p>\\n<\/li>\\n<li>\\n<p>Have strong analytical and problem-solving skills.<\/p>\\n<\/li>\\n<li>\\n<p>Are comfortable making independent decisions and documenting cases accurately.<\/p>\\n<\/li>\\n<li>\\n<p>Have excellent communication skills and a customer-oriented mindset.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Don't meet every requirement? 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Operating in more than 70 countries, we partner with world-renowned brands to deliver innovative solutions and outstanding customer experiences.<\/p>\\n<p>And so, for <strong>Volkswagen<\/strong>, one of the world's leading automotive manufacturers, we are looking for <strong>Customer Service Representatives<\/strong> to join our remote team in Braga, Portugal.<\/p>\\n<p><strong>Passionate about cars, technology, and helping customers find the right solutions?<\/strong> This is your opportunity to combine your automotive knowledge with your customer service skills while working with an iconic global brand.<\/p>\\n<h2>What&rsquo;s in it for you?<\/h2>\\n<ul>\\n<li>\\n<p><strong>Competitive salary and performance bonus<\/strong><\/p>\\n<\/li>\\n<li>\\n<p><strong>100% remote work from Braga in Portugal<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training on the company and the project<\/p>\\n<\/li>\\n<li>\\n<p>Bring-a-Friend referral bonus opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Free learning and professional development programs<\/p>\\n<\/li>\\n<li>\\n<p>Real opportunities for career growth in an international environment<\/p>\\n<\/li>\\n<\/ul>\\n<p>At Concentrix, your development matters. <strong>Around 80% of our managers and leaders have been promoted internally.<\/strong><\/p>\\n<h2>What will you do?<\/h2>\\n<p>As a <strong>Customer Service Representative for Volkswagen<\/strong>, you will support customers with their automotive-related questions, helping them find solutions and ensuring a smooth customer experience.<\/p>\\n<p>Your responsibilities will include:<\/p>\\n<ul>\\n<li>\\n<p>Responding to customer inquiries through multiple communication channels and updating CRM systems accurately.<\/p>\\n<\/li>\\n<li>\\n<p>Providing professional and timely support, ensuring customer requests are handled efficiently.<\/p>\\n<\/li>\\n<li>\\n<p>Building strong customer relationships through empathetic communication and effective problem-solving.<\/p>\\n<\/li>\\n<li>\\n<p>Supporting customer satisfaction, retention, and loyalty by delivering high-quality service.<\/p>\\n<\/li>\\n<li>\\n<p>Using your automotive knowledge to understand customer concerns and guide them towards appropriate solutions.<\/p>\\n<\/li>\\n<li>\\n<p>Applying relevant policies, procedures, and warranty guidelines when handling customer cases.<\/p>\\n<\/li>\\n<li>\\n<p>Making informed decisions within your area of responsibility and maintaining accurate documentation.<\/p>\\n<\/li>\\n<li>\\n<p>Collaborating with colleagues and management to resolve complex cases and improve service quality.<\/p>\\n<\/li>\\n<li>\\n<p>Identifying recurring issues and sharing feedback to support continuous improvement.<\/p>\\n<\/li>\\n<\/ul>\\n<h2>What are we looking for?<\/h2>\\n<p>You'll be a great fit if you:<\/p>\\n<ul>\\n<li>\\n<p>Have a <strong>high level of French, both written and spoken<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Have a <strong>good level of English (B2)<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Have at least <strong>one year of experience in a technical role or automotive customer service<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Have a genuine interest in the automotive industry and digital technologies.<\/p>\\n<\/li>\\n<li>\\n<p>Can understand and apply policies, procedures, and warranty guidelines.<\/p>\\n<\/li>\\n<li>\\n<p>Have strong analytical and problem-solving skills.<\/p>\\n<\/li>\\n<li>\\n<p>Are comfortable making independent decisions and documenting cases accurately.<\/p>\\n<\/li>\\n<li>\\n<p>Have excellent communication skills and a customer-oriented mindset.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Don't meet every requirement? 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We'll do our best to find the right opportunity for you.<\/p>\\n<h2>Why Concentrix?<\/h2>\\n<p>At Concentrix, you'll join an international team where you can develop your skills, gain valuable experience, and build your career while working with a globally recognized automotive brand.<\/p>\\n<p>We invest in our people through training, continuous learning, and career development opportunities designed to help you reach your full potential.<\/p>\\n<h2>Ready to take the next step?<\/h2>\\n<p>If you're passionate about the automotive industry and enjoy helping customers solve problems, <strong>we'd love to hear from you!<\/strong><\/p>\\n<p>Apply today and discover why more than 440,000 game-changers around the world call Concentrix their employer of choice.<\/p>\\n<h2>Concentrix is an equal-opportunity employer<\/h2>\\n<p>We are committed to providing equal employment opportunities and a workplace free from discrimination and harassment.<\/p>\\n<h2>Eligibility to work<\/h2>\\n<p>Only applicants legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-1909\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-31T23:59:05.821+00:00\",\"created_at\":\"2026-10-28T12:02:12.599+00:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTA5?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTA5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1459\",\"campaign_id\":\"1274\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1776862\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Flemish - speaking) - On-site AL01\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":null,\"country\":\"Spain\",\"short_description\":\" \",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><br \/><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.<\/p><br \/><p>If you\u2019re looking to grow and be inspired, as a <b>Customer Service Representative<\/b>, you will be part of our team of game-changers who are powering the brands of the future in healthcare.<\/p><br \/><p><b>Career growth and personal development<\/b><\/p><br \/><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.<\/p><br \/><p><b>What You Will Do In This Role<\/b><\/p><br \/><ul><li>Make outbound calls to follow up on appointments and customer inquiries<\/li><li>Manage multiple tasks and priorities within a fast-paced environment<\/li><li>Perform various back-office tasks to support customer service operations<\/li><li>Provide excellent customer service<\/li><li>Gather and document all necessary information during customer interactions to ensure high-quality service<\/li><li>Maintain a professional demeanour, even in stressful situations<\/li><\/ul><br \/><p><b>Your Qualifications<\/b><\/p><br \/><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><br \/><p><b>Concentrix Is a Great Match If You<\/b><\/p><br \/><ul><li>Are proficient or bilingual in Flemish<\/li><li>Possess excellent organizational, listening and communication skills<\/li><li>Are detail oriented, open-minded, communicative and adaptable to different types of customers<\/li><li>Can work effectively in a fast-paced, multitasking environment<\/li><\/ul><br \/><p>If you feel you don\u2019t check every box, we encourage you to apply anyway. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><br \/><p><b>What\u2019s In It For You<\/b><\/p><br \/><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><br \/><ul><li>Full-time 39 hours\/week indefinido contract: Monday to Friday from 08:00 - 18:00<\/li><li>Salary 22.600 gross\/year &#43; up to 3.700 euros gross\/year in bonus<\/li><li>Central location in Benalmadena<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs, specialized courses, and language classes<\/li><\/ul><br \/><p><b>Experience the best version of you!<\/b><\/p><br \/><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><br \/><p><b>Concentrix is an equal opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<br \/><\/i>R1776862<\/p>\",\"ats_external_id\":\"R1776862\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"1890.95\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-29T15:05:29.026+01:00\",\"created_at\":\"2026-10-28T11:06:28.155+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjc0?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjc0\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><br \/><p>If you\u2019re looking to grow and be inspired, as an\u00a0<b>Account Manager in Barcelona (on-site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0<\/p><br \/><p><b>What you will do in this role\u00a0\u00a0<\/b><br \/>\u00a0<br \/>- Responsible for partner pipeline management, detecting new opportunities detected, and driving successful and profitable closure of deal rate\u00a0\u00a0<br \/>- Understand partner market and competition and evaluate reseller interest\u00a0\u00a0<br \/>- Create partner loyalty and drive partner competencies and certification in BU products\u00a0\u00a0<br \/>- Ensure partners are taking advantage of promotions, events &amp; programs\u00a0\u00a0<br \/>- Work together with partner to drive revenue for BU via campaigns, opportunity identification (and closure) and other methods\u00a0\u00a0<br \/>- Detect and provide transparency of qualified opportunities and take actions to close them with partner &amp; support partners to close big deals when necessary\u00a0\u00a0<br \/>- Work closely with telemarketing, end user sales teams and other key resources to maximize revenue and customer\/partner satisfaction\u00a0\u00a0<br \/>- Monitor execution of partner marketing plan, investment and co-marketing activities review and proposal, monitor ROI\u00a0\u00a0<br \/>- May attend country partner events for meeting key partners\u00a0 \u00a0<\/p><br \/><p><b>Concentrix is a great match if you:\u00a0\u00a0<\/b><\/p><br \/><p>- Are bilingual or proficient in English<br \/>- Have two years of related technical sales experience preferred\u00a0\u00a0<br \/>- Are familiar with channel programs\u00a0\u00a0<br \/>- Have excellent negotiation management and strong communication skills (verbal &amp; written) including excellent telephone and presentation skills\u00a0\u00a0<br \/>- Work toward goal achievement using negotiation, teamwork\/collaboration, motivation and time\/work prioritize\u00a0\u00a0<br \/>- Can demonstrate innovation and good judgment\/problem-solving skills when making decisions\u00a0\u00a0<br \/>- Can establish an individual course of action to accomplish goals while using appropriate\u00a0<\/p><br \/><p><b>It would be a plus if you:\u00a0\u00a0<\/b><\/p><br \/><p>- Have experience in working in Channel environment, knowledge of partners and distributors\u00a0<\/p><br \/><p><b>What\u2019s in it for you\u00a0\u00a0<\/b><\/p><br \/><p>- Full-time 39 hours\/week contract: Monday to Friday 9:00 - 18:00<br \/>- Salary 20 400 euros gross\/year &#43; up to 7 400 euros gross\/year in bonus\u00a0\u00a0&#43; private medical insurance<\/p><p>- Central location in Barcelona<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0\u00a0<br \/>- Career development programs and specialized courses\u00a0\u00a0<br \/>\u00a0<\/p><p>Experience the best version of you!\u00a0\u00a0<\/p><br \/><p>At\u00a0<b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><br \/><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><br \/><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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(Omaha, NE)\",\"street\":\"USA Omaha - 222 South 15th Street Suite 501N\",\"address\":\"USA Omaha - 222 South 15th Street Suite 501N\",\"city\":\"Omaha\",\"state\":\"Nebraska\",\"postal_code\":\"68102\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<br \/><p><span style=\\\"color:#111827\\\"><b>IT Program Manager \u2013 ERP Transformation - <\/b><\/span><b>United States | Hybrid - Omaha, NE<\/b><\/p><br \/><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Position Summary<\/b><\/span><\/h2><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">As an <\/span><span style=\\\"color:#111827\\\"><b>IT Program Manager \u2013 ERP Transformation<\/b><\/span>, you will lead complex, enterprise-wide technology initiatives focused on ERP implementations, business process modernization, system integrations, and digital transformation. This role is ideal for an experienced IT program leader who can guide strategic initiatives from planning through execution, go-live, and stabilization. You will collaborate with business leaders, technology teams, vendors, system integrators, and executive stakeholders to deliver transformation outcomes that are aligned, measurable, and built for scale.<\/p><br \/><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Responsibilities<\/b><\/span><\/h2><ul><li><span style=\\\"color:#374151\\\">Lead end-to-end delivery of complex enterprise technology programs, including ERP implementations, ERP transformation, system integrations, business process modernization, and digital transformation initiatives.<\/span><\/li><li><span style=\\\"color:#374151\\\">Develop, manage, and maintain integrated program plans, schedules, milestones, budgets, forecasts, resource plans, and delivery roadmaps.<\/span><\/li><li><span style=\\\"color:#374151\\\">Drive Agile execution across multiple teams, workstreams, and stakeholder groups to ensure alignment, transparency, and measurable progress.<\/span><\/li><li><span style=\\\"color:#374151\\\">Use Agile delivery management tools to manage backlogs, sprint planning, release planning, user stories, dashboards, reporting, and delivery governance.<\/span><\/li><li><span style=\\\"color:#374151\\\">Facilitate Agile ceremonies, including sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives.<\/span><\/li><li><span style=\\\"color:#374151\\\">Manage program scope, risks, issues, dependencies, decisions, assumptions, and change requests with a proactive, solutions-focused approach.<\/span><\/li><li><span style=\\\"color:#374151\\\">Coordinate cross-functional teams across business, technology, operations, vendors, system integrators, and consulting partners.<\/span><\/li><li><span style=\\\"color:#374151\\\">Oversee requirements gathering, solution delivery, system integration testing, user acceptance testing, release planning, deployment readiness, go-live, and production stabilization.<\/span><\/li><li><span style=\\\"color:#374151\\\">Lead ERP transformation activities, including business process alignment, system integration, data migration coordination, testing, cutover planning, and post-go-live support.<\/span><\/li><li><span style=\\\"color:#374151\\\">Provide executive-level status reporting, program health updates, governance materials, financial insights, and escalation recommendations.<\/span><\/li><li><span style=\\\"color:#374151\\\">Manage program financials, including budgets, forecasts, resource allocation, vendor spend, and delivery performance.<\/span><\/li><li><span style=\\\"color:#374151\\\">Partner with senior stakeholders to align program outcomes with business objectives, transformation priorities, and enterprise technology strategy.<\/span><\/li><li><span style=\\\"color:#374151\\\">Manage multiple concurrent initiatives, delivery workstreams, and cross-functional teams while ensuring schedule, scope, cost, and quality objectives are achieved.<\/span><\/li><li><span style=\\\"color:#374151\\\">Ensure adherence to organizational delivery standards, Agile frameworks, documentation requirements, and governance best practices.<\/span><\/li><li><span style=\\\"color:#374151\\\">Drive continuous improvement across delivery processes, Agile practices, reporting standards, and program execution.<\/span><\/li><\/ul><br \/><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Qualifications<\/b><\/span><\/h2><ul><li><span style=\\\"color:#374151\\\">Bachelor\u2019s degree in Information Technology, Business, Engineering, or a related field.<\/span><\/li><li><span style=\\\"color:#374151\\\">10&#43; years of IT program and delivery management experience, including large-scale enterprise technology initiatives.<\/span><\/li><li><span style=\\\"color:#374151\\\">Proven experience leading ERP implementation, ERP modernization, or enterprise transformation programs.<\/span><\/li><li><span style=\\\"color:#374151\\\">Strong Agile delivery and Agile program management experience.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience using Agile delivery management tools for backlog management, sprint planning, dashboards, reporting, and delivery tracking.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience leading multiple concurrent enterprise initiatives, workstreams, and cross-functional teams.<\/span><\/li><li><span style=\\\"color:#374151\\\">Strong background in program and portfolio management, delivery governance, execution oversight, and executive reporting.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience managing program budgets, forecasts, resource plans, vendor relationships, and third-party delivery partners.<\/span><\/li><li><span style=\\\"color:#374151\\\">Strong risk, issue, dependency, change request, and stakeholder management experience.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience overseeing requirements, solution delivery, system integration testing, user acceptance testing, release planning, deployment, and stabilization activities.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience coordinating ERP transformation activities across business processes, integrations, data migration, testing, and deployment.<\/span><\/li><li><span style=\\\"color:#374151\\\">Demonstrated ability to communicate effectively with executive leaders, business stakeholders, technical teams, vendors, and delivery partners.<\/span><\/li><li><span style=\\\"color:#374151\\\">Excellent leadership, facilitation, negotiation, problem-solving, decision-making, and organizational skills.<\/span><\/li><\/ul><br \/><h3 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Preferred Qualifications<\/b><\/span><\/h3><ul><li><span style=\\\"color:#374151\\\">Hands-on experience with Azure DevOps for backlog management, sprint planning, dashboards, reporting, and delivery tracking.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience with enterprise ERP platforms such as SAP, Oracle, Microsoft Dynamics, Workday, or similar solutions.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience in Utility, Energy, Finance, HCM, Supply Chain, or related industries.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience managing enterprise-wide ERP transformation involving multiple business functions, systems, and integration partners.<\/span><\/li><li><span style=\\\"color:#374151\\\">Familiarity with organizational change management, business readiness, cutover planning, and post-implementation stabilization.<\/span><\/li><li><span style=\\\"color:#374151\\\">PMP, PMI-ACP, SAFe, Scrum Master, or equivalent certification preferred.<\/span><\/li><\/ul><br \/><p>The base salary for this position is $106,087 \u2013 $140,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><br \/><p style=\\\"color:!important\\\">The deadline to apply for this position is: 11\/10\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><br \/><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><br \/><p><span style=\\\"color:#111827\\\"><b>#LI-Hybrid<\/b><\/span><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1776773\",\"location\":\"Omaha, Nebraska\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-10-29T06:04:22.456+08:00\",\"created_at\":\"2026-10-28T06:04:47.624+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODg4NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Omaha-222-South-15th-Street-Suite-402S\/IT-Program-Manager---ERP-Transformation----Omaha--NE-_R1776773\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Program Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Omaha\",\"state\":\"Nebraska\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"68102\",\"primary_location\":{\"id\":\"US-OMA-S15TH-01\",\"wid\":\"c3b6ee994f08010e6ac8a936876a0000\",\"descriptor\":\"USA Omaha - 222 South 15th Street Suite 501N\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"akhilesh.dhyani@concentrix.com\"},\"first_name\":\"Dhyani, Akhilesh\"},\"categories\":[{\"descriptor\":\"CF Program Management\"}],\"recruiters\":[{\"id\":\"102068529\",\"wid\":\"f7e6b52f369c1000fbb5b38514b30000\",\"descriptor\":\"Shabnam Siddiqui (102068529)\"},{\"id\":\"102008848\",\"wid\":\"f81830f171380107b29e69b148670000\",\"descriptor\":\"Akhilesh Dhyani (102008848)\"},{\"id\":\"103503816\",\"wid\":\"a4579507f4991010649c6969f84f0000\",\"descriptor\":\"Paulina Luna (103503816)\"},{\"id\":\"101923640\",\"wid\":\"95a2b41d064f01031b56bae16bd40000\",\"descriptor\":\"Jordan Pashaliyski (Jordan Pashaliyski) (101923640)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0274\",\"descriptor\":\"Lead Program Manager (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392781\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Omaha-222-South-15th-Street-Suite-402S\/IT-Program-Manager---ERP-Transformation----Omaha--NE-_R1776773\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Omaha-222-South-15th-Street-Suite-402S\/IT-Program-Manager---ERP-Transformation----Omaha--NE-_R1776773\/apply\",\"job_requisition_id\":\"R1776773\"}],\"organizations\":[{\"wid\":\"31fcaa920650011aaff200ec2fa50000\",\"descriptor\":\"8748 - Northern Natural Gas Company - PUSA6616\",\"reference_id\":\"PUSA6616\",\"custom_reference_id\":\"PUSA6616\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"350fee0a5d79011ab1ac615bcb7b0000\",\"descriptor\":\"W0ZHL4 Nng Pmo Augmentation - James W\",\"reference_id\":\"W0ZHL4\",\"custom_reference_id\":\"W0ZHL4\",\"company_reference_id\":null},{\"wid\":\"1a48a07d65cf100bef1f992e043c0000\",\"descriptor\":\"COGS (CORP) Consulting SL\",\"reference_id\":\"CATCONSECTORDIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mohanaraghusrinivas.tenneti@concentrix.com\"},\"first_name\":\"Mohana Raghu Srinivas Tenneti (102009617)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1776773\",\"wid\":\"509aff2cbc00103b1cb0ee4511930000\",\"descriptor\":\"IT Program Manager \u2013 ERP Transformation - (Omaha, NE)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T7\",\"wid\":\"3de6ae7f50f0101061226c9985b90000\",\"descriptor\":\"Grade T7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"856\",\"campaign_id\":\"28884\",\"campaign_title\":\"Lead Program Manager (TCF) R1776778\",\"campaign_type\":\"job_application\",\"job_title\":\"IT Program Manager \u2013 ERP Transformation - (Las Vegas, NV)\",\"street\":\"USA NV Work-at-Home\",\"address\":\"USA NV Work-at-Home\",\"city\":\"USA\",\"state\":\"Nevada\",\"postal_code\":\"89701\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><span style=\\\"color:#111827\\\"><b>IT Program Manager \u2013 ERP Transformation - <\/b><\/span><b>United States | Hybrid - Las Vegas, NV<\/b><\/p><br \/><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Position Summary<\/b><\/span><\/h2><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">As an <\/span><span style=\\\"color:#111827\\\"><b>IT Program Manager \u2013 ERP Transformation<\/b><\/span>, you will lead complex, enterprise-wide technology initiatives focused on ERP implementations, business process modernization, system integrations, and digital transformation. This role is ideal for an experienced IT program leader who can guide strategic initiatives from planning through execution, go-live, and stabilization. You will collaborate with business leaders, technology teams, vendors, system integrators, and executive stakeholders to deliver transformation outcomes that are aligned, measurable, and built for scale.<\/p><br \/><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Responsibilities<\/b><\/span><\/h2><ul><li><span style=\\\"color:#374151\\\">Lead end-to-end delivery of complex enterprise technology programs, including ERP implementations, ERP transformation, system integrations, business process modernization, and digital transformation initiatives.<\/span><\/li><li><span style=\\\"color:#374151\\\">Develop, manage, and maintain integrated program plans, schedules, milestones, budgets, forecasts, resource plans, and delivery roadmaps.<\/span><\/li><li><span style=\\\"color:#374151\\\">Drive Agile execution across multiple teams, workstreams, and stakeholder groups to ensure alignment, transparency, and measurable progress.<\/span><\/li><li><span style=\\\"color:#374151\\\">Use Agile delivery management tools to manage backlogs, sprint planning, release planning, user stories, dashboards, reporting, and delivery governance.<\/span><\/li><li><span style=\\\"color:#374151\\\">Facilitate Agile ceremonies, including sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives.<\/span><\/li><li><span style=\\\"color:#374151\\\">Manage program scope, risks, issues, dependencies, decisions, assumptions, and change requests with a proactive, solutions-focused approach.<\/span><\/li><li><span style=\\\"color:#374151\\\">Coordinate cross-functional teams across business, technology, operations, vendors, system integrators, and consulting partners.<\/span><\/li><li><span style=\\\"color:#374151\\\">Oversee requirements gathering, solution delivery, system integration testing, user acceptance testing, release planning, deployment readiness, go-live, and production stabilization.<\/span><\/li><li><span style=\\\"color:#374151\\\">Lead ERP transformation activities, including business process alignment, system integration, data migration coordination, testing, cutover planning, and post-go-live support.<\/span><\/li><li><span style=\\\"color:#374151\\\">Provide executive-level status reporting, program health updates, governance materials, financial insights, and escalation recommendations.<\/span><\/li><li><span style=\\\"color:#374151\\\">Manage program financials, including budgets, forecasts, resource allocation, vendor spend, and delivery performance.<\/span><\/li><li><span style=\\\"color:#374151\\\">Partner with senior stakeholders to align program outcomes with business objectives, transformation priorities, and enterprise technology strategy.<\/span><\/li><li><span style=\\\"color:#374151\\\">Manage multiple concurrent initiatives, delivery workstreams, and cross-functional teams while ensuring schedule, scope, cost, and quality objectives are achieved.<\/span><\/li><li><span style=\\\"color:#374151\\\">Ensure adherence to organizational delivery standards, Agile frameworks, documentation requirements, and governance best practices.<\/span><\/li><li><span style=\\\"color:#374151\\\">Drive continuous improvement across delivery processes, Agile practices, reporting standards, and program execution.<\/span><\/li><\/ul><br \/><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Qualifications<\/b><\/span><\/h2><ul><li><span style=\\\"color:#374151\\\">Bachelor\u2019s degree in Information Technology, Business, Engineering, or a related field.<\/span><\/li><li><span style=\\\"color:#374151\\\">10&#43; years of IT program and delivery management experience, including large-scale enterprise technology initiatives.<\/span><\/li><li><span style=\\\"color:#374151\\\">Proven experience leading ERP implementation, ERP modernization, or enterprise transformation programs.<\/span><\/li><li><span style=\\\"color:#374151\\\">Strong Agile delivery and Agile program management experience.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience using Agile delivery management tools for backlog management, sprint planning, dashboards, reporting, and delivery tracking.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience leading multiple concurrent enterprise initiatives, workstreams, and cross-functional teams.<\/span><\/li><li><span style=\\\"color:#374151\\\">Strong background in program and portfolio management, delivery governance, execution oversight, and executive reporting.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience managing program budgets, forecasts, resource plans, vendor relationships, and third-party delivery partners.<\/span><\/li><li><span style=\\\"color:#374151\\\">Strong risk, issue, dependency, change request, and stakeholder management experience.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience overseeing requirements, solution delivery, system integration testing, user acceptance testing, release planning, deployment, and stabilization activities.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience coordinating ERP transformation activities across business processes, integrations, data migration, testing, and deployment.<\/span><\/li><li><span style=\\\"color:#374151\\\">Demonstrated ability to communicate effectively with executive leaders, business stakeholders, technical teams, vendors, and delivery partners.<\/span><\/li><li><span style=\\\"color:#374151\\\">Excellent leadership, facilitation, negotiation, problem-solving, decision-making, and organizational skills.<\/span><\/li><\/ul><br \/><h3 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Preferred Qualifications<\/b><\/span><\/h3><ul><li><span style=\\\"color:#374151\\\">Hands-on experience with Azure DevOps for backlog management, sprint planning, dashboards, reporting, and delivery tracking.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience with enterprise ERP platforms such as SAP, Oracle, Microsoft Dynamics, Workday, or similar solutions.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience in Utility, Energy, Finance, HCM, Supply Chain, or related industries.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience managing enterprise-wide ERP transformation involving multiple business functions, systems, and integration partners.<\/span><\/li><li><span style=\\\"color:#374151\\\">Familiarity with organizational change management, business readiness, cutover planning, and post-implementation stabilization.<\/span><\/li><li><span style=\\\"color:#374151\\\">PMP, PMI-ACP, SAFe, Scrum Master, or equivalent certification preferred.<\/span><\/li><\/ul><br \/><p>The base salary for this position is $106,087 \u2013 $140,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><br \/><p style=\\\"color:!important\\\">The deadline to apply for this position is: 11\/10\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><br \/><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><br \/><p><span style=\\\"color:#111827\\\"><b>#LI-Hybrid<\/b><\/span><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1776778\",\"location\":\"USA, Nevada\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-10-29T06:04:22.183+08:00\",\"created_at\":\"2026-10-28T06:04:47.272+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODg4NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-NV-Work-at-Home\/IT-Program-Manager---ERP-Transformation----Las-Vegas--NV-_R1776778\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Program Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Nevada\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"89701\",\"primary_location\":{\"id\":\"US-WAH-NEVAD-00\",\"wid\":\"b67da9176e3d1062f9deb57fbc50bde7\",\"descriptor\":\"USA NV Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"akhilesh.dhyani@concentrix.com\"},\"first_name\":\"Dhyani, Akhilesh\"},\"categories\":[{\"descriptor\":\"CF Program Management\"}],\"recruiters\":[{\"id\":\"102068529\",\"wid\":\"f7e6b52f369c1000fbb5b38514b30000\",\"descriptor\":\"Shabnam Siddiqui (102068529)\"},{\"id\":\"102008848\",\"wid\":\"f81830f171380107b29e69b148670000\",\"descriptor\":\"Akhilesh Dhyani (102008848)\"},{\"id\":\"103503816\",\"wid\":\"a4579507f4991010649c6969f84f0000\",\"descriptor\":\"Paulina Luna (103503816)\"},{\"id\":\"101923640\",\"wid\":\"95a2b41d064f01031b56bae16bd40000\",\"descriptor\":\"Jordan Pashaliyski (Jordan Pashaliyski) (101923640)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0274\",\"descriptor\":\"Lead Program Manager (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392666\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-NV-Work-at-Home\/IT-Program-Manager---ERP-Transformation----Las-Vegas--NV-_R1776778\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-NV-Work-at-Home\/IT-Program-Manager---ERP-Transformation----Las-Vegas--NV-_R1776778\/apply\",\"job_requisition_id\":\"R1776778\"}],\"organizations\":[{\"wid\":\"31fcaa920650011aaff200ec2fa50000\",\"descriptor\":\"8748 - 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(Las Vegas, NV)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T7\",\"wid\":\"3de6ae7f50f0101061226c9985b90000\",\"descriptor\":\"Grade T7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"857\",\"campaign_id\":\"28883\",\"campaign_title\":\"Lead Program Manager (TCF) R1776750\",\"campaign_type\":\"job_application\",\"job_title\":\"IT Program Manager \u2013 ERP Transformation - (Des Moines, Iowa)\",\"street\":\"USA IA Work-at-Home\",\"address\":\"USA IA Work-at-Home\",\"city\":\"USA\",\"state\":\"Iowa\",\"postal_code\":\"50301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<br \/><p><span style=\\\"color:#111827\\\"><b>IT Program Manager \u2013 ERP Transformation - <\/b><\/span><b>United States | Hybrid - Des Moines, Iowa<\/b><\/p><br \/><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Position Summary<\/b><\/span><\/h2><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">As an <\/span><span style=\\\"color:#111827\\\"><b>IT Program Manager \u2013 ERP Transformation<\/b><\/span>, you will lead enterprise-wide technology programs that modernize business processes, advance ERP capabilities, integrate critical systems, and support digital transformation. You will guide complex initiatives from planning through execution, go-live, and stabilization while partnering closely with business leaders, technology teams, vendors, system integrators, and executive stakeholders. This role is ideal for a strategic, Agile-minded program leader with a proven track record of delivering large-scale ERP transformation and enterprise technology outcomes.<\/p><br \/><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Responsibilities<\/b><\/span><\/h2><ul><li><span style=\\\"color:#374151\\\">Lead end-to-end delivery of complex enterprise technology programs, including ERP implementations, ERP transformation, system integrations, business process modernization, and digital transformation initiatives.<\/span><\/li><li><span style=\\\"color:#374151\\\">Develop, manage, and maintain integrated program plans, schedules, milestones, budgets, forecasts, resource plans, and delivery roadmaps.<\/span><\/li><li><span style=\\\"color:#374151\\\">Drive Agile execution across multiple teams, workstreams, and stakeholder groups to ensure alignment, transparency, and measurable progress.<\/span><\/li><li><span style=\\\"color:#374151\\\">Leverage Agile delivery management tools to manage backlogs, sprint planning, release planning, user stories, dashboards, reporting, and delivery governance.<\/span><\/li><li><span style=\\\"color:#374151\\\">Facilitate Agile ceremonies, including sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives.<\/span><\/li><li><span style=\\\"color:#374151\\\">Manage program scope, risks, issues, dependencies, decisions, assumptions, and change requests with a proactive and solutions-focused approach.<\/span><\/li><li><span style=\\\"color:#374151\\\">Coordinate cross-functional teams across business, technology, operations, vendors, system integrators, and consulting partners.<\/span><\/li><li><span style=\\\"color:#374151\\\">Oversee requirements gathering, solution delivery, system integration testing, user acceptance testing, release planning, deployment planning, go-live readiness, and production stabilization.<\/span><\/li><li><span style=\\\"color:#374151\\\">Lead ERP transformation activities, including business process alignment, system integration, data migration coordination, testing, cutover planning, and post-go-live support.<\/span><\/li><li><span style=\\\"color:#374151\\\">Provide executive-level status reporting, program health updates, governance materials, financial insights, and escalation recommendations.<\/span><\/li><li><span style=\\\"color:#374151\\\">Manage program financials, including budgets, forecasts, resource allocation, vendor spend, and delivery performance.<\/span><\/li><li><span style=\\\"color:#374151\\\">Partner with senior stakeholders to align program outcomes with business objectives, transformation priorities, and enterprise technology strategy.<\/span><\/li><li><span style=\\\"color:#374151\\\">Manage multiple concurrent initiatives, delivery workstreams, and cross-functional teams while ensuring schedule, scope, cost, and quality objectives are achieved.<\/span><\/li><li><span style=\\\"color:#374151\\\">Ensure adherence to organizational delivery standards, Agile frameworks, documentation requirements, and governance best practices.<\/span><\/li><li><span style=\\\"color:#374151\\\">Drive continuous improvement across delivery processes, Agile practices, reporting standards, and program execution.<\/span><\/li><\/ul><br \/><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Qualifications<\/b><\/span><\/h2><ul><li><span style=\\\"color:#374151\\\">Bachelor\u2019s degree in Information Technology, Business, Engineering, or a related field.<\/span><\/li><li><span style=\\\"color:#374151\\\">10&#43; years of IT program and delivery management experience, including large-scale enterprise technology initiatives.<\/span><\/li><li><span style=\\\"color:#374151\\\">Proven experience leading ERP implementation, ERP modernization, or enterprise transformation programs.<\/span><\/li><li><span style=\\\"color:#374151\\\">Strong Agile delivery and Agile program management experience.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience using Agile delivery management tools for backlog management, sprint planning, dashboards, reporting, and delivery tracking.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience leading multiple concurrent enterprise initiatives, workstreams, and cross-functional teams.<\/span><\/li><li><span style=\\\"color:#374151\\\">Strong background in program and portfolio management, delivery governance, execution oversight, and executive reporting.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience managing program budgets, forecasts, resource plans, vendor relationships, and third-party delivery partners.<\/span><\/li><li><span style=\\\"color:#374151\\\">Strong risk, issue, dependency, change request, and stakeholder management experience.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience overseeing requirements, solution delivery, system integration testing, user acceptance testing, release planning, deployment, and stabilization activities.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience coordinating ERP transformation activities across business processes, integrations, data migration, testing, and deployment.<\/span><\/li><li><span style=\\\"color:#374151\\\">Demonstrated ability to communicate effectively with executive leaders, business stakeholders, technical teams, vendors, and delivery partners.<\/span><\/li><li><span style=\\\"color:#374151\\\">Excellent leadership, facilitation, negotiation, problem-solving, decision-making, and organizational skills.<\/span><\/li><\/ul><br \/><h3 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Preferred Qualifications<\/b><\/span><\/h3><ul><li><span style=\\\"color:#374151\\\">Hands-on experience with Azure DevOps for backlog management, sprint planning, dashboards, reporting, and delivery tracking.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience with enterprise ERP platforms such as SAP, Oracle, Microsoft Dynamics, Workday, or similar solutions.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience in Utility, Energy, Finance, HCM, Supply Chain, or related industries.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience managing enterprise-wide ERP transformation involving multiple business functions, systems, and integration partners.<\/span><\/li><li><span style=\\\"color:#374151\\\">Familiarity with organizational change management, business readiness, cutover planning, and post-implementation stabilization.<\/span><\/li><li><span style=\\\"color:#374151\\\">PMP, PMI-ACP, SAFe, Scrum Master, or equivalent certification preferred.<\/span><\/li><\/ul><br \/><p>The base salary for this position is $106,087 \u2013 $140,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><br \/><p style=\\\"color:!important\\\">The deadline to apply for this position is: 11\/10\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><br \/><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><br \/><p><span style=\\\"color:#111827\\\"><b>#LI-Hybrid<\/b><\/span><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1776750\",\"location\":\"USA, Iowa\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-10-29T06:04:21.665+08:00\",\"created_at\":\"2026-10-28T06:04:46.975+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODg4Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-IA-Work-at-Home\/IT-Program-Manager---ERP-Transformation----Des-Moines--Iowa-_R1776750\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Program Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Iowa\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"50301\",\"primary_location\":{\"id\":\"US-WAH-IOWA1-00\",\"wid\":\"b67da9176e3d1062f9e44173126cc36b\",\"descriptor\":\"USA IA Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"akhilesh.dhyani@concentrix.com\"},\"first_name\":\"Dhyani, Akhilesh\"},\"categories\":[{\"descriptor\":\"CF Program Management\"}],\"recruiters\":[{\"id\":\"102068529\",\"wid\":\"f7e6b52f369c1000fbb5b38514b30000\",\"descriptor\":\"Shabnam Siddiqui (102068529)\"},{\"id\":\"102008848\",\"wid\":\"f81830f171380107b29e69b148670000\",\"descriptor\":\"Akhilesh Dhyani (102008848)\"},{\"id\":\"103503816\",\"wid\":\"a4579507f4991010649c6969f84f0000\",\"descriptor\":\"Paulina Luna (103503816)\"},{\"id\":\"101923640\",\"wid\":\"95a2b41d064f01031b56bae16bd40000\",\"descriptor\":\"Jordan Pashaliyski (Jordan Pashaliyski) (101923640)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0274\",\"descriptor\":\"Lead Program Manager (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392674\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-IA-Work-at-Home\/IT-Program-Manager---ERP-Transformation----Des-Moines--Iowa-_R1776750\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-IA-Work-at-Home\/IT-Program-Manager---ERP-Transformation----Des-Moines--Iowa-_R1776750\/apply\",\"job_requisition_id\":\"R1776750\"}],\"organizations\":[{\"wid\":\"31fcaa920650011aaff200ec2fa50000\",\"descriptor\":\"8748 - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\",\"long_description\":\"<br \/><p><span style=\\\"color:#111827\\\"><b>IT Program Manager \u2013 ERP Transformation - <\/b><\/span><b>United States | Hybrid - Portland, OR<\/b><\/p><br \/><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Position Summary<\/b><\/span><\/h2><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">As an <\/span><span style=\\\"color:#111827\\\"><b>IT Program Manager \u2013 ERP Transformation<\/b><\/span>, you will lead complex, enterprise-wide technology initiatives focused on ERP implementations, business process modernization, system integrations, and digital transformation. This role is ideal for an experienced IT program leader who can guide strategic initiatives from planning through execution, go-live, and stabilization. You will collaborate with business leaders, technology teams, vendors, system integrators, and executive stakeholders to deliver transformation outcomes that are aligned, measurable, and built for scale.<\/p><br \/><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Responsibilities<\/b><\/span><\/h2><ul><li><span style=\\\"color:#374151\\\">Lead end-to-end delivery of complex enterprise technology programs, including ERP implementations, ERP transformation, system integrations, business process modernization, and digital transformation initiatives.<\/span><\/li><li><span style=\\\"color:#374151\\\">Develop, manage, and maintain integrated program plans, schedules, milestones, budgets, forecasts, resource plans, and delivery roadmaps.<\/span><\/li><li><span style=\\\"color:#374151\\\">Drive Agile execution across multiple teams, workstreams, and stakeholder groups to ensure alignment, transparency, and measurable progress.<\/span><\/li><li><span style=\\\"color:#374151\\\">Use Agile delivery management tools to manage backlogs, sprint planning, release planning, user stories, dashboards, reporting, and delivery governance.<\/span><\/li><li><span style=\\\"color:#374151\\\">Facilitate Agile ceremonies, including sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives.<\/span><\/li><li><span style=\\\"color:#374151\\\">Manage program scope, risks, issues, dependencies, decisions, assumptions, and change requests with a proactive, solutions-focused approach.<\/span><\/li><li><span style=\\\"color:#374151\\\">Coordinate cross-functional teams across business, technology, operations, vendors, system integrators, and consulting partners.<\/span><\/li><li><span style=\\\"color:#374151\\\">Oversee requirements gathering, solution delivery, system integration testing, user acceptance testing, release planning, deployment readiness, go-live, and production stabilization.<\/span><\/li><li><span style=\\\"color:#374151\\\">Lead ERP transformation activities, including business process alignment, system integration, data migration coordination, testing, cutover planning, and post-go-live support.<\/span><\/li><li><span style=\\\"color:#374151\\\">Provide executive-level status reporting, program health updates, governance materials, financial insights, and escalation recommendations.<\/span><\/li><li><span style=\\\"color:#374151\\\">Manage program financials, including budgets, forecasts, resource allocation, vendor spend, and delivery performance.<\/span><\/li><li><span style=\\\"color:#374151\\\">Partner with senior stakeholders to align program outcomes with business objectives, transformation priorities, and enterprise technology strategy.<\/span><\/li><li><span style=\\\"color:#374151\\\">Manage multiple concurrent initiatives, delivery workstreams, and cross-functional teams while ensuring schedule, scope, cost, and quality objectives are achieved.<\/span><\/li><li><span style=\\\"color:#374151\\\">Ensure adherence to organizational delivery standards, Agile frameworks, documentation requirements, and governance best practices.<\/span><\/li><li><span style=\\\"color:#374151\\\">Drive continuous improvement across delivery processes, Agile practices, reporting standards, and program execution.<\/span><\/li><\/ul><br \/><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Qualifications<\/b><\/span><\/h2><ul><li><span style=\\\"color:#374151\\\">Bachelor\u2019s degree in Information Technology, Business, Engineering, or a related field.<\/span><\/li><li><span style=\\\"color:#374151\\\">10&#43; years of IT program and delivery management experience, including large-scale enterprise technology initiatives.<\/span><\/li><li><span style=\\\"color:#374151\\\">Proven experience leading ERP implementation, ERP modernization, or enterprise transformation programs.<\/span><\/li><li><span style=\\\"color:#374151\\\">Strong Agile delivery and Agile program management experience.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience using Agile delivery management tools for backlog management, sprint planning, dashboards, reporting, and delivery tracking.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience leading multiple concurrent enterprise initiatives, workstreams, and cross-functional teams.<\/span><\/li><li><span style=\\\"color:#374151\\\">Strong background in program and portfolio management, delivery governance, execution oversight, and executive reporting.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience managing program budgets, forecasts, resource plans, vendor relationships, and third-party delivery partners.<\/span><\/li><li><span style=\\\"color:#374151\\\">Strong risk, issue, dependency, change request, and stakeholder management experience.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience overseeing requirements, solution delivery, system integration testing, user acceptance testing, release planning, deployment, and stabilization activities.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience coordinating ERP transformation activities across business processes, integrations, data migration, testing, and deployment.<\/span><\/li><li><span style=\\\"color:#374151\\\">Demonstrated ability to communicate effectively with executive leaders, business stakeholders, technical teams, vendors, and delivery partners.<\/span><\/li><li><span style=\\\"color:#374151\\\">Excellent leadership, facilitation, negotiation, problem-solving, decision-making, and organizational skills.<\/span><\/li><\/ul><br \/><h3 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Preferred Qualifications<\/b><\/span><\/h3><ul><li><span style=\\\"color:#374151\\\">Hands-on experience with Azure DevOps for backlog management, sprint planning, dashboards, reporting, and delivery tracking.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience with enterprise ERP platforms such as SAP, Oracle, Microsoft Dynamics, Workday, or similar solutions.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience in Utility, Energy, Finance, HCM, Supply Chain, or related industries.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience managing enterprise-wide ERP transformation involving multiple business functions, systems, and integration partners.<\/span><\/li><li><span style=\\\"color:#374151\\\">Familiarity with organizational change management, business readiness, cutover planning, and post-implementation stabilization.<\/span><\/li><li><span style=\\\"color:#374151\\\">PMP, PMI-ACP, SAFe, Scrum Master, or equivalent certification preferred.<\/span><\/li><\/ul><br \/><p>The base salary for this position is $106,087 \u2013 $140,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><br \/><p style=\\\"color:!important\\\">The deadline to apply for this position is: 11\/10\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><br \/><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><br \/><p><span style=\\\"color:#111827\\\"><b>#LI-Hybrid<\/b><\/span><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. 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PRO &amp; Immigration Services<\/b><\/p><ul><li>Manage end-to-end employee visa applications, renewals, transfers, amendments, and cancellations.<\/li><li>Coordinate employment permits, medical fitness tests, Emirates ID applications, and residency formalities.<\/li><li>Liaise with Free Zone Authorities, ICP, GDRFA, MOHRE (where applicable), and other government entities.<\/li><li>Maintain visa expiry trackers and ensure proactive renewals to avoid penalties or operational disruptions.<\/li><li>Coordinate employee visa transitions, including bulk transfers to Concentrix sponsorship.<\/li><li>Handle labour complaints, immigration queries, government notices, and related escalations in coordination with HR and Legal.<\/li><li>Manage external PRO service providers, ensuring timely processing, cost control, and service quality.<\/li><\/ul><p><b>2. HR Administration &amp; Employee Services<\/b><\/p><ul><li>Manage employee joining formalities, personnel documentation, and onboarding coordination.<\/li><li>Maintain accurate employee records, visa documents, employment contracts, and statutory compliance trackers.<\/li><li>Support employee transfers, exits, final documentation, and visa cancellations.<\/li><li>Address employee queries related to visas, employment documentation, and government procedures.<\/li><li>Coordinate with HR, Payroll, Finance, and Operations to ensure smooth employee lifecycle management.<\/li><\/ul><p><b>3. 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Talent Acquisition &amp; Hiring Support<\/b><\/p><ul><li>Manage end-to-end recruitment for frontline, supervisory, and professional positions across UAE accounts.<\/li><li>Coordinate hiring requirements, workforce plans, and approved job requisitions with Operations.<\/li><li>Oversee candidate sourcing, screening, interviews, selection, offer management, and onboarding.<\/li><li>Ensure recruitment targets and agreed hiring turnaround times are achieved.<\/li><li>Maintain recruitment trackers, hiring dashboards, and regular progress reporting.<\/li><li>Identify sourcing challenges and implement strategies to improve recruitment effectiveness.<\/li><\/ul>\",\"ats_external_id\":\"R1774165\",\"location\":\"Dubai, Dubai\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"AED\",\"updated_at\":\"2026-10-28T04:04:32.176+08:00\",\"created_at\":\"2026-10-28T02:06:57.039+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODg3MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARE-Dubai---Property-BCB2-515-Dubai-CommerCity\/HR-Shared-Services-Supervisor_R1774165\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Administrative Support\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"040741969f8e100a391dc8e061fe0000\",\"descriptor\":\"Concentrix Catalyst FZCO\",\"reference_id\":\"CAE02\",\"organization_reference_id\":\"CAE02\"},\"location\":{\"city\":\"Dubai\",\"state\":\"Dubai\",\"country\":{\"wid\":\"7b4fa1f369bd4604ba3692682fcbe345\",\"iso2\":\"AE\",\"iso3\":\"ARE\",\"descriptor\":\"United Arab Emirates\",\"iso_numeric\":\"784\"},\"postal_code\":null,\"primary_location\":{\"id\":\"AE-DUB-COMME-01\",\"wid\":\"4258507413e40112bbcbfba7a79d0000\",\"descriptor\":\"ARE Dubai - Property# BCB2 515, Dubai CommerCity\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"imane.bentoto@concentrix.com\"},\"first_name\":\"Bentoto Felek, Imane\"},\"categories\":[{\"descriptor\":\"CF Administrative Support\"}],\"recruiters\":[{\"id\":\"101923669\",\"wid\":\"1b3695b3d54d10374d1c107a1a4f0000\",\"descriptor\":\"Marsha Joseph (101923669)\"},{\"id\":\"985452\",\"wid\":\"8248618ae686101966ca9f2c6e710000\",\"descriptor\":\"Vicky Gajjar (985452)\"},{\"id\":\"102377978\",\"wid\":\"d5b3219023f0102b3df892e36cd30000\",\"descriptor\":\"Imane Bentoto Felek (102377978)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1049\",\"descriptor\":\"Sr. Administrative Assistant I\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392491\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARE-Dubai---Property-BCB2-515-Dubai-CommerCity\/HR-Shared-Services-Supervisor_R1774165\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARE-Dubai---Property-BCB2-515-Dubai-CommerCity\/HR-Shared-Services-Supervisor_R1774165\/apply\",\"job_requisition_id\":\"R1774165\"}],\"organizations\":[{\"wid\":\"040741969f8e100a391dc8e061fe0000\",\"descriptor\":\"Concentrix Catalyst FZCO\",\"reference_id\":\"CAE02\",\"custom_reference_id\":null,\"company_reference_id\":\"CAE02\"},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098019195090b1e3c061cc1\",\"descriptor\":\"(SITE) OPERATIONS INDIRECT\",\"reference_id\":\"OPERATION-INDIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"vicky.gajjar@concentrix.com\"},\"first_name\":\"Vicky Gajjar (985452)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1774165\",\"wid\":\"8890cd312e36103b11012b85cf050000\",\"descriptor\":\"HR Shared Services Supervisor\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<h3>Qualifications &amp; 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This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.he role is responsible for driving performance, ensuring service excellence, and managing Team Leaders and Brand Ambassadors to deliver a seamless, high\u2011quality client experience. This position requires strong leadership, operational rigor, and the ability to uphold CRC service standards across all touchpoints.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><br \/><p>\u2022 Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable\/non-billable hours, forecasting, budgeting, etc.)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization\u2019s policies and applicable legal requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create and maximize relationships with client partners<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Provide leadership and guidance to direct reports\u00a0 to ensure consistent administration of company policies and standards;\u00a0 define and implement any corrective actions needed to meet operational performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create a positive work environment\u00a0 through employee engagement; resolve employee relation issues in a professional and timely manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Attend business reviews with the client<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Handle a team of team leaders<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022Experience in Luxury Customer Relations Centre.<\/p><p> \u2022Associate&#39;s Degree in related field with more than seven years of experience (with at least two years of Progressive Management Experience) preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Background in <b>customer service within premium environments<\/b> (Retail, Hospitality, Luxury preferred)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Work well under pressure and follow through on items to completion while maintaining professional demeanor<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to mentor, coach and provide direction to a team of employees<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Willingness to work a flexible schedule<\/p><br \/><p>\u2022 Experience in leading sales teams<\/p><br \/><h2>Career Framework Role\u00a0<\/h2><p>Manages professional employees and\/or supervisors or supervises large, complex technical or business support or production operations team(s).\u00a0 Is accountable for the performance and results of a team within own discipline or function.\u00a0 Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.\u00a0 Adapts departmental plans and priorities to resolve operational challenges. \u00a0Decisions are guided by policies, procedures and business plan; receives guidance from senior manager and\/or director.\u00a0 Provides technical guidance to employees, colleagues and\/or customers.\u00a0 Has accountability for results in terms of costs, strategies and employees.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1774205\",\"location\":\"Dubai, Dubai\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"AED\",\"updated_at\":\"2026-10-28T02:07:58.318+08:00\",\"created_at\":\"2026-10-28T02:06:56.318+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODg2OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARE-Dubai---Property-BCB2-515-Dubai-CommerCity\/Account-Manager_R1774205\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"040741969f8e100a391dc8e061fe0000\",\"descriptor\":\"Concentrix Catalyst FZCO\",\"reference_id\":\"CAE02\",\"organization_reference_id\":\"CAE02\"},\"location\":{\"city\":\"Dubai\",\"state\":\"Dubai\",\"country\":{\"wid\":\"7b4fa1f369bd4604ba3692682fcbe345\",\"iso2\":\"AE\",\"iso3\":\"ARE\",\"descriptor\":\"United Arab Emirates\",\"iso_numeric\":\"784\"},\"postal_code\":null,\"primary_location\":{\"id\":\"AE-DUB-COMME-01\",\"wid\":\"4258507413e40112bbcbfba7a79d0000\",\"descriptor\":\"ARE Dubai - Property# BCB2 515, Dubai CommerCity\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"imane.bentoto@concentrix.com\"},\"first_name\":\"Bentoto Felek, Imane\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101923669\",\"wid\":\"1b3695b3d54d10374d1c107a1a4f0000\",\"descriptor\":\"Marsha Joseph (101923669)\"},{\"id\":\"102377978\",\"wid\":\"d5b3219023f0102b3df892e36cd30000\",\"descriptor\":\"Imane Bentoto Felek (102377978)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0604\",\"descriptor\":\"Operations Manager I\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392436\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARE-Dubai---Property-BCB2-515-Dubai-CommerCity\/Account-Manager_R1774205\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARE-Dubai---Property-BCB2-515-Dubai-CommerCity\/Account-Manager_R1774205\/apply\",\"job_requisition_id\":\"R1774205\"}],\"organizations\":[{\"wid\":\"cbcdf657d0b310357a63e01e68560000\",\"descriptor\":\"25860 - Richemont - 980009121\",\"reference_id\":\"980009121\",\"custom_reference_id\":\"980009121\",\"company_reference_id\":null},{\"wid\":\"040741969f8e100a391dc8e061fe0000\",\"descriptor\":\"Concentrix Catalyst FZCO\",\"reference_id\":\"CAE02\",\"custom_reference_id\":null,\"company_reference_id\":\"CAE02\"},{\"wid\":\"25e7c60f275c1036f96c760a078c0000\",\"descriptor\":\"W100A0 Richemont\",\"reference_id\":\"W100A0\",\"custom_reference_id\":\"W100A0\",\"company_reference_id\":null},{\"wid\":\"a2b3177a2a35100bef2463eebbcc0000\",\"descriptor\":\"COGS (SITE) Operations Manager Billable Direc\",\"reference_id\":\"SITOPSMGRBL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"chaima.ayadi@concentrix.com\"},\"first_name\":\"Chaima AYADI (166815)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1774205\",\"wid\":\"509aff2cbc00103b10514827965f0000\",\"descriptor\":\"Account Manager\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<h3><b>Core Competencies<\/b><\/h3><ul><li>Proactive, solution\u2011oriented mindset<\/li><li>Strong analytical and organizational capabilities<\/li><li>Exceptional attention to detail<\/li><li>High emotional intelligence and client empathy<\/li><li>Strong decision\u2011making and negotiation skills<\/li><li>Crisis management and stress resilience<\/li><li>Customer\u2011centric approach with service excellence orientation<\/li><\/ul><h3><b>Communication &amp; Leadership<\/b><\/h3><ul><li>Excellent verbal and written communication skills<\/li><li>Ability to lead, motivate, and influence diverse teams<\/li><li>Positive behavior, strong team spirit, and collaborative working style<\/li><li>Mandatory bilingual proficiency: <b>English &amp; Arabic<\/b> (preferably native speaker of the represented market)<\/li><\/ul><h3><b>Technical Skills<\/b><\/h3><ul><li>Advanced computer literacy (Excel, CRM systems, reporting tools)<\/li><li>Ability to interpret data, identify trends, and present insights clearly<\/li><li>Comfortable working with IT teams on system enhancements and campaign automation<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"861\",\"campaign_id\":\"28863\",\"campaign_title\":\"Team Leader, Operations R1776639\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader with German\",\"street\":\"POL Katowice - Global Office Park-Bldg C Flrs 2 & 3\",\"address\":\"POL Katowice - Global Office Park-Bldg C Flrs 2 & 3\",\"city\":\"Katowice\",\"state\":null,\"postal_code\":\"40-083\",\"region\":null,\"country\":\"Poland\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. 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Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. 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This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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Tier 3 (On-Site)\",\"campaign_type\":null,\"job_title\":\"Automotive Consumer Affairs Specialist - Tier 3 (On-Site)\",\"street\":null,\"address\":null,\"city\":\"Chatham\",\"state\":\"Ontario\",\"postal_code\":\"N7M 6B7\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Chatham, ON, as a Automotive Consumer Affairs Specialist! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p><\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201cWorld\u2019s Best Workplaces,\u201d \u201cBest Company Culture,\u201d and \u201cBest Companies for Career Growth\u201d awards every year? &nbsp;Then an Automotive Consumer Affairs Specialist - Tier 3 position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As an Automotive Consumer Affairs Specialist - Tier 3, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p><\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>&nbsp;<\/p><p>As an Automotive Consumer Affairs Specialist, you will:<\/p><ul><li><p>Serve as the primary point of contact for complex and escalated customer concerns, ensuring timely, professional, and resolution-focused case management.<\/p><\/li><li><p>Communicate effectively with a broad range of stakeholders, including Attorney General offices, legal representatives, retailers, consumers, Regional Managers, Regional Warranty Consumer Affairs Managers, regulatory agencies, and internal business partners.<\/p><\/li><li><p>Evaluate customer claims for Lemon Law and warranty-related eligibility by reviewing repair histories, supporting documentation, applicable laws, and company policies.<\/p><\/li><li><p>Lead complex case investigations by gathering facts, analyzing root causes, and collaborating with internal and external partners to drive resolution.<\/p><\/li><li><p>Manage Attorney General complaints, Better Business Bureau (BBB) complaints, regulatory inquiries, and other high-visibility customer concerns.<\/p><\/li><li><p>Partner closely with retailers, Regional Managers, Regional Warranty Consumer Affairs Managers, and field personnel to investigate issues and ensure timely case progression.<\/p><\/li><li><p>Facilitate communication between customers, retailers, field teams, and internal stakeholders to support efficient case resolution and positive customer outcomes.<\/p><\/li><li><p>Ensure all case documentation is accurate, complete, and maintained in accordance with company policies, procedures, and regulatory requirements.<\/p><\/li><li><p>Monitor response timelines, service level agreements (SLAs), and regulatory deadlines to ensure compliance and timely case closure.<\/p><\/li><li><p>Prepare clear, professional written communications for customers, legal representatives, regulatory agencies, and internal leadership.<\/p><\/li><li><p>Exercise sound judgment, professionalism, and discretion when handling sensitive customer, legal, and regulatory matters.<\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Automotive Consumer Affairs Specialist role include:<\/p><ul><li><p>Associate or Bachelor's degree preferred, or equivalent combination of education and relevant work experience.<\/p><\/li><li><p>Minimum of 1-2 years of experience in customer relations, case management or a related field.<\/p><\/li><li><p>Proven ability to manage complex, sensitive, and escalated customer cases with minimal supervision.<\/p><\/li><li><p>Exceptional written and verbal communication skills with the ability to effectively communicate across all levels of the organization.<\/p><\/li><li><p>Strong critical thinking, analytical, problem-solving, and decision-making skills.<\/p><\/li><li><p>Excellent organizational and time management skills with the ability to effectively manage multiple priorities and deadlines.<\/p><\/li><li><p>Strong attention to detail and commitment to maintaining accurate and thorough case documentation.<\/p><\/li><li><p>Advanced proficiency in Microsoft Office applications and case management systems.<\/p><\/li><li><p>Demonstrated ability to interpret policies, procedures, and regulatory requirements while applying sound business judgment.<\/p><\/li><li><p>Ability to work independently in a fast-paced environment while consistently meeting quality, productivity, and compliance expectations.<\/p><\/li><li><p>Commitment to delivering an exceptional customer experience while balancing customer advocacy and business objectives.<\/p><\/li><li><p>Must be available to work assigned business hours without exceptions or restrictions. ( Mon-Fri 9am-8pm EST)<\/p><\/li><\/ul><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary for this position is $23\/hour (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/p><\/li><li><p>Paid training<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><\/ul><p><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements:&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement:<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI):<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization:<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><p><\/p><p><strong>Exigences physiques et cognitives<br><\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <br><\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<br><\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<br><\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<br><\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. <strong><br><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-4346911a1ab39c7b\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-29T19:51:26.712Z\",\"created_at\":\"2026-10-27T19:58:50.285Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/1E4ZCPXG6SNXMFZXFT7A2P0T6Z8MNZTJ\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/1E4ZCPXG6SNXMFZXFT7A2P0T6Z8MNZTJ\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null},{\"id\":\"865\",\"campaign_id\":\"28824\",\"campaign_title\":\"Technical I, IT Operations (TCF) R1772158\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical I, IT Operations (TCF)\",\"street\":\"PHL Quezon City - Eton\",\"address\":\"PHL Quezon City - Eton\",\"city\":\"Quezon Ave.\",\"state\":\"National Capital Region\",\"postal_code\":\"1100\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>\u2022 Assist all end users with general computer operation and desktop application software questions and problems.<\/p><p>\u2022 Troubleshoot end user PC problems of all moderate complexity, often requiring examination of underlying PC, OS, configurations and application software. <\/p><p>\u2022 Responsible for correcting any problem with technical equipment at a call center site. <\/p><p>\u2022 Responsible for the operation, installation and configuration phase of desktop computer equipment. <\/p><p>\u2022 Provide telephony support in performing installation and troubleshooting on telephone sets, voice mailboxes, PBX, ACD positions, CSU\/DSU, voice and data multiplexing equipment and circuits. <\/p><p>\u2022 Perform hardware and software upgrades to peripheral equipment. <\/p><p>\u2022 Assist with hardware and software upgrades to Production and Administration phone switches. <\/p><p>\u2022 Assist as lead in moderate to complex projects. <\/p><p>\u2022 Install and maintain facility wiring infrastructure. <\/p><p>\u2022 Identify and\/or assist with resolution to customer access issues. <\/p><p>\u2022 Complete all pre-wiring and testing, including placement of patches, prior to scheduled installations or maintenance. <\/p><p>\u2022 Maintain accurate records on spare equipment, minor materials and tools necessary to restore telephony circuit operation in the event of failure, plus assist in maintaining an accurate inventory of all hardware and software. <\/p><p>\u2022 Generate network services reports plus advise management on operational status. <\/p><p>\u2022 Instruct and assist technicians in performance of routine duties through mentoring and guidance. <\/p><p>\u2022 Solve technical problems of moderate complexity, exercising initiative and judgement. <\/p><p>\u2022 Resolve problems through interaction with internal and external groups as needed. <\/p><p>\u2022 Perform preventative maintenance and safety inspections of assigned equipment <\/p><p>\u2022 Provide on-call technical support via pager as required. <\/p><p>\u2022 Spend between 60% - 70 % of time working trouble tickets in a timely manner. <\/p><p>\u2022 Make necessary independent decisions to correct errors or discrepancies in trouble tickets as required. <\/p><p>\u2022 Overtime may be required with little or no notice<\/p><p>\u2022 Complete all assigned, mandatory training within the timeframe provided <\/p><p>\u2022 Conduct and\/or participate in regularly scheduled 1:1 meetings with direct manager and\/or direct reports<\/p>\",\"ats_external_id\":\"R1772158\",\"location\":\"Quezon Ave., National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"188.5\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-10-29T16:11:09.768+08:00\",\"created_at\":\"2026-10-27T16:04:33.401+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODgyNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Eton\/Technical-I--IT-Operations--TCF-_R1772158-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"IT Operations\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01dcb583aa76c10ff437\",\"descriptor\":\"Concentrix Daksh Services Philippines Corporation\",\"reference_id\":\"IDAKS\",\"organization_reference_id\":\"IDAKS\"},\"location\":{\"city\":\"Quezon Ave.\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1100\",\"primary_location\":{\"id\":\"PH-QUE-ETONC-Y0\",\"wid\":\"b67da9176e3d1062f9e41210367fc31d\",\"descriptor\":\"PHL Quezon City - 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Opexother - SITECSOTH\",\"reference_id\":\"SITECSOTH\",\"custom_reference_id\":\"SITECSOTH\",\"company_reference_id\":null},{\"wid\":\"613f8b27b3fb10165c6111f1d1d80000\",\"descriptor\":\"(SITE) IT - OPERATIONS\",\"reference_id\":\"SITITOPERATIONS\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jerome.frio@concentrix.com\"},\"first_name\":\"Jerome Frio (101313)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1772158\",\"wid\":\"593abdb631d8103aec8e74e71e220000\",\"descriptor\":\"Technical I, IT Operations (TCF)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_T10\",\"wid\":\"b22f09b1fcbb101076a94c552d690000\",\"descriptor\":\"Grade T10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"866\",\"campaign_id\":\"28822\",\"campaign_title\":\"Team Leader, Operations R1769061\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader, Operations\",\"street\":\"PHL Quezon City - Eton\",\"address\":\"PHL Quezon City - Eton\",\"city\":\"Quezon Ave.\",\"state\":\"National Capital Region\",\"postal_code\":\"1100\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1769061\",\"location\":\"Quezon Ave., National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"468000\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-10-27T18:06:37.993+08:00\",\"created_at\":\"2026-10-27T16:04:32.802+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODgyMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Eton\/Team-Leader--Operations_R1769061\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon Ave.\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1100\",\"primary_location\":{\"id\":\"PH-QUE-ETONC-Y0\",\"wid\":\"b67da9176e3d1062f9e41210367fc31d\",\"descriptor\":\"PHL Quezon City - 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Tbilisi - Georgia\",\"street\":\"GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs\",\"address\":\"GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs\",\"city\":\"Tbilisi\",\"state\":null,\"postal_code\":\"0179\",\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix today!\",\"long_description\":\"<p><strong>We are growing and we are looking for an experienced recruiter with German and English language!<\/strong><\/p>\\n<p><strong>What will your duties:<\/strong><\/p>\\n<p>Essential Functions\/Core Responsibilities&nbsp;<br \/><br \/>Responsible for assisting with implementation and administration of recruitment programs<br \/><br \/>Receive, screen, and file incoming resumes, background, and reference checks<br \/><br \/>Conduct initial screening interviews, telephone interviews, and\/or face-to-face interviews with prospective applicants<br \/><br \/>Assist with recommendations to hiring manager on candidate hire, and partner with appropriate stakeholders to offer competitive compensation packages and facilitate negotiation with candidates<br \/><br \/>Leverage various resources - internet, community organizations, print media, formal\/informal networks, colleges, trade associations - to directly and indirectly source qualified candidates<br \/><br \/>Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools<br \/><br \/>Maintain consistent standards for all applicants and ensure compliance with all local rules and regulations related to hiring and recruiting<br \/><br \/>Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioral competencies needed for success in each role<br \/><br \/>Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behavior for all involved in the recruiting processes<br \/><br \/>&nbsp;&nbsp;&nbsp;<br \/><br \/>Candidate Profile&nbsp;<br \/><br \/>4&ndash;5 years of experience in recruitment <br \/><br \/>Experience in mass hring <br \/><br \/>Fluent in German and English<br \/><br \/>Bachelor's Degree preferred<br \/><br \/>Strong communication skills, both written and verbal<br \/><br \/>Ability to multi-task, prioritize, and meet timelines on deliverable<br \/><br \/>Proficient in Microsoft Office<br \/><br \/>Self-starter, sense of urgency, works well under pressure, ability to work in high-velocity environment<br \/><br \/>Sense of professionalism and ability to develop relationships<br \/><br \/>Strong attention to detail<br \/><br \/>Ability to handle and maintain confidential information<br \/><br \/>Career Level Description&nbsp;<br \/><br \/>Performs routine assignments in the entry level of the Professional Career Band.&nbsp; Uses existing procedures to solve routine or standard problems.&nbsp; Typically requires a college or university degree or the equivalent work experience that provides knowledge and exposure to fundamental theories, principles and concepts.&nbsp; Develops competence by performing structured work assignments.&nbsp; Receives instruction, guidance and direction from others.<\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"GE-67\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-27T15:39:05.511+04:00\",\"created_at\":\"2026-10-27T15:31:40.483+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Nw?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Nw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1461\",\"campaign_id\":\"1268\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1776375\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Slovak and Czech-speaking) - On-site FA02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Barcelona\",\"country\":\"Spain\",\"short_description\":\" \",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><br \/><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><br \/><p>If you\u2019re looking to grow and be inspired, as a<b> Customer Service Representative in Barcelona (on-site), <\/b>you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0\u00a0<\/p><br \/><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><br \/><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. 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direct support of production associates. This position does not interface with customers directly.\",\"long_description\":\"<h2><b>Dare to be #DifferentByDesign? Grab the opportunity to be part of a global organization where Experience is Everything. Enjoy a disruptive workplace as we provide endless learning opportunities, sustainable career development, and an employee centric environment.<\/b><\/h2><p><b>\u00a0<\/b><\/p><p><b><u>Job Summary<\/u>: The Customer Care Expert, with the help of key support teams, will manage functions aimed to develop strategic growth opportunities for both our Clients and Business Owners. The incumbent will be responsible in implementing business processes which are aligned with committed standards and service level agreements. As a member of our team of delivery experts, he\/she will play a key role for all stakeholders as we continue to drive operational excellence and top of the line services.<\/b><\/p><p><b>\u00a0<\/b><\/p><p><b><u>Essential Duties and Responsibilities<\/u>:<\/b><\/p><ul><li><b>Utilize Different Communication Platforms to Engage &amp; Build Positive Relationships with Clients or Business Owners<\/b><\/li><li><b>Serve as a Knowledge-Source for Existing Processes and Contribute in the Development of New Business Strategies<\/b><\/li><li><b>Be a Champion in Addressing Customer Needs based on Assigned Responsibilities \u2013 i.e. Customer Service, Technical Support, Sales, and other Business-to-Business Functions<\/b><\/li><li><b>Perform Necessary Research and Analysis to Provide Proper Resolution and Ensure Quality of Services Rendered<\/b><\/li><li><b>Coordinate with Internal and External Departments to Maximize Available Resources and Convert each Client Interaction as Potential Growth Opportunities for the Business<\/b><\/li><li><b>Complete Other Related Functions Depending on Business Needs<\/b><\/li><\/ul><p><b>\u00a0<\/b><\/p><p><b><u>Minimum Hiring Qualifications<\/u>:<\/b><\/p><ul><li><b>At least One (1) Year of Related Working Experience (BPO Set-Up or Similar Industries)<\/b><\/li><li><b>Demonstrates Business Communication Skills (Verbal and Written English)<\/b><\/li><li><b>Excellent Customer Service Skills \u2013 Able to Engage in a Consultative Type of Conversation, Connect with Clients and\/or Business Owners in a Professional Manner<\/b><\/li><li><b>Basic Technical Knowledge is Required \u2013 Can Understand and Articulate Technical Concepts (Basic IT Technologies)<\/b><\/li><li><b>Industry Standard Certifications are Preferred but Not Required (Technical Positions)<\/b><\/li><li><b>Amenable to Work on Shifting Schedules and be Assigned in the Account Location<\/b><\/li><li><b>Intermediate to Advanced Proficiency with Microsoft Office Tools (Outlook, Excel, Word, etc.)<\/b><\/li><\/ul><p>\u00a0<\/p>\",\"ats_external_id\":\"R1776172\",\"location\":\"Pasig City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-27T14:04:20.515+08:00\",\"created_at\":\"2026-10-27T12:07:50.274+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTQ2Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Commercial--Sales--Growth-2026_R1776172\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Pasig City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Quezon_City\",\"wid\":\"740544c0a47f013fcc82fa781f11ba59\",\"descriptor\":\"PHL Quezon City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"rosalie.bautista@concentrix.com\"},\"first_name\":\"Bautista, Rosalie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100841101\",\"wid\":\"60219339f7a01064a14dfecc57282a1d\",\"descriptor\":\"Fredjay Rosas (100841101)\"},{\"id\":\"216348\",\"wid\":\"9f196ba80a87014ba128530705195b8b\",\"descriptor\":\"Rosalie Bautista (216348)\"},{\"id\":\"101810290\",\"wid\":\"19c4dc4aa471014168dae42190110992\",\"descriptor\":\"Meen Rodriguez (101810290)\"},{\"id\":\"228805\",\"wid\":\"9f196ba80a87017b1956ecbb04197054\",\"descriptor\":\"Ann Camille Duhino (228805)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0639\",\"descriptor\":\"Advisor I, Transaction 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12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"338\",\"campaign_id\":\"408\",\"campaign_title\":\"Chubb \/ Swedish \/ Kalmar \/ Hourly\",\"campaign_type\":\"job_application\",\"job_title\":\"Concentrix s\u00f6ker f\u00f6rs\u00e4kringsf\u00f6rmedlare till kontoret i Kalmar!\",\"street\":\"\",\"address\":\"\",\"city\":\"Kalmar\",\"state\":\"Kalmar County\",\"postal_code\":\"\",\"region\":\"Sweden\",\"country\":\"Sweden\",\"short_description\":\"\u00c4r du v\u00e5r n\u00e4sta kollega?\",\"long_description\":\"<p>Vi s&ouml;ker en ny kollega till v&aring;r s&auml;ljande kundtj&auml;nst f&ouml;r&nbsp;Chubb, som &auml;r ett av v&auml;rldens st&ouml;rsta f&ouml;rs&auml;kringsbolag.<\/p>\\n<p><strong>OM TJ&Auml;NSTEN SOM F&Ouml;RS&Auml;KRINGSR&Aring;DGIVARE<\/strong><\/p>\\n<p>I rollen som f&ouml;rs&auml;kringsr&aring;dgivare f&ouml;rv&auml;ntas du att p&aring; ett professionellt s&auml;tt hj&auml;lpa kunder, delge information samt s&auml;lja f&ouml;rs&auml;kringar f&ouml;r den skandinaviska avdelningen som har bas i Kalmar. Du kommer att arbeta med merf&ouml;rs&auml;ljning och nyf&ouml;rs&auml;ljning i fr&auml;mst inkommande samtal. Utg&aring;ende samtal f&ouml;rekommer &auml;ven vissa dagar i veckan under f&ouml;rlagd arbetstid. Ut&ouml;ver samtal f&ouml;rekommer administrativt arbete och hantering av epost.<\/p>\\n<p>Din anst&auml;llning p&aring;b&ouml;rjas med en utbildning d&auml;r du kontinuerligt kommer f&aring; coaching &ndash; allt f&ouml;r att du ska ha alla verktyg som kr&auml;vs f&ouml;r att lyckas! Vi erbjuder goda utvecklingsm&ouml;jligheter d&auml;r du kommer att f&aring; en bra grund att st&aring; p&aring; inf&ouml;r din kommande karri&auml;r.<\/p>\\n<p><strong>VI S&Ouml;KER DIG SOM...<\/strong><\/p>\\n<p>... &auml;r strukturerad, &ouml;dmjuk, har en god verbal f&ouml;rm&aring;ga och &auml;r resultatinriktad. Med dessa egenskaper kommer du vara ett solklart tillskott till v&aring;rt stj&auml;rnteam. Vi s&ouml;ker just nu en timanst&auml;lld som vill arbeta ca 50% med chans till heltid under n&auml;sta sommar, samt extra timmar vid behov.<\/p>\\n<p><strong>Kvalifikationer f&ouml;r tj&auml;nsten:<\/strong><\/p>\\n<ul>\\n<li>Godk&auml;nda gymnasiebetyg i svenska 1\/A, matematik 1\/A och engelska 5\/A<\/li>\\n<li>Du talar och skriver flytande svenska<\/li>\\n<li>Du beh&auml;rskar engelska, b&aring;de muntligt och skriftligt<\/li>\\n<li>Fyllt 18 &aring;r<\/li>\\n<li>Finns ej med i belastningsregistret<\/li>\\n<\/ul>\\n<p><strong>Meriterande<\/strong><\/p>\\n<ul>\\n<li>Erfarenhet av s&auml;lj och service<\/li>\\n<li>Kunskap inom\/erfarenhet av norska och danska kunder<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>VAD VI KAN ERBJUDA DIG?<\/strong><\/p>\\n<p>P&aring; Concentrix avdelning f&ouml;r Chubb arbetar idag ett glatt g&auml;ng d&auml;r alla hj&auml;lper och st&ouml;ttar varandra, teamet best&aring;r av ca 5 personer. P&aring; kontoret i Kalmar har Concentrix &auml;ven en annan klient och du kommer d&auml;rmed ha goda chanser att tr&auml;ffa m&aring;nga nya h&auml;rliga m&auml;nniskor och framtida v&auml;nner.<\/p>\\n<ul>\\n<li>Timl&ouml;n + provision<\/li>\\n<li>Betald utbildning<\/li>\\n<li>Friskv&aring;rdsbidrag (&auml;ven som timanst&auml;lld!)<\/li>\\n<li>Kollektivavtal med Unionen<\/li>\\n<li>Interna utvecklingsm&ouml;jligheter<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>START:<\/strong>&nbsp;7 december eller enligt &ouml;verenskommelse<\/p>\\n<p><strong>PLACERINGSORT:&nbsp;<\/strong>Kalmar<\/p>\\n<p><strong>ANST&Auml;LLNINGSFORM:&nbsp;<\/strong>Timanst&auml;llning, vi till&auml;mpar 832 kontrakt.&nbsp;<\/p>\\n<p><strong>L&Ouml;N:&nbsp;<\/strong>L&ouml;n enligt kollektivavtal samt m&ouml;jlighet till provision<\/p>\\n<p><strong>ARBETSTIDER:<\/strong>&nbsp;Varierat schema under &ouml;ppettiderna&nbsp;m&aring;n-fre 08:30-17:00<\/p>\\n<p><strong>SISTA ANS&Ouml;KNINGSDATUM:&nbsp;<\/strong>2026-11-30<\/p>\\n<p><em>Intervjuer sker l&ouml;pande vilket betyder att tj&auml;nsten kan komma att tills&auml;ttas innan sista ans&ouml;kningsdatum.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\",\"ats_external_id\":\"SE-408\",\"location\":\"Kalmar, Sweden\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-30T15:43:22.454+01:00\",\"created_at\":\"2026-10-27T10:14:32.488+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDg?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-nordics\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1581\",\"campaign_id\":\"1245\",\"campaign_title\":\"GTM \/ DE \/ DUI \/ PMI B2C_2610\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater (m\/w\/d) f\u00fcr einen bekannten Tabakhersteller\",\"street\":\"Neudorfer Str. 43\",\"address\":\"Neudorfer Str. 43\",\"city\":\"Duisburg\",\"state\":\"Nordrhein-Westfalen\",\"postal_code\":\"47057\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Duisburg!\",\"long_description\":\"<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><br \/><\/strong><strong>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Kundenberater (m\/w\/d) f&uuml;r einen bekannten Tabakhersteller<\/strong>.<br \/><br \/><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 13,90 &euro; brutto\/Stunde<\/li>\\n<li>Zuverdienst durch leistungsorientierte Verg&uuml;tung<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Arbeitsort: Duisburg<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag - Freitag von 09:00 - 18:00 Uhr&nbsp;<\/li>\\n<li>Supportsprachen: Deutsch &amp; Englisch<\/li>\\n<li>Outbound<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<br \/><br \/><\/strong><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li>F&uuml;hre <strong>klassische Zufriedenheitsabfragen<\/strong> bei Kunden durch und <strong>f&uuml;hre Beratungen durch<\/strong><\/li>\\n<li><strong>Informiere<\/strong> die Kunden <strong>&uuml;ber<\/strong> <strong>relevante Themen und Garantiebestimmungen <\/strong>rund um den Tabakerhitzer<\/li>\\n<li>Unterst&uuml;tze Kunden <strong>beim Onboarding-Prozess, <\/strong>einschlie&szlig;lich der <strong>Registrierung <\/strong>und Beantwortung von Fragen<\/li>\\n<li><strong>Biete<\/strong> den Kunden <strong>passende Produkte f&uuml;r ihre Bed&uuml;rfnisse an<\/strong><\/li>\\n<li><strong>Interviewe die Kunden<\/strong> zu weiteren relevanten Themen<\/li>\\n<li>Neben der sorgf&auml;ltigen Dokumentation stellst du die&nbsp;<strong>Kundenzufriedenheit via Outbound-Anruf&nbsp;sicher<\/strong><\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<br \/><br \/><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/kSqiodM.png\\\" alt=\\\"\\\" width=\\\"114\\\" height=\\\"19\\\" \/> &bdquo;Aus Kollegen werden Freunde! Der Teamzusammenhalt ist un&uuml;bertroffen.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutsch- und Englischkenntnisse<\/strong> in Wort und Schrift.<\/li>\\n<li>Du hast einen<strong> abgeschlossenen Schulabschluss<\/strong><\/li>\\n<li>Du bringst idealerweise bereits <strong>Erfahrung im Kundenservice, Helpdesk oder im Verkauf<\/strong> mit<\/li>\\n<li>Deine <strong>Kommunikation ist professionell<\/strong> und auf Augenh&ouml;he.<\/li>\\n<li><strong>Du kennst dich mit Technik aus<\/strong>, um dem Kunden technische Produkte vorzustellen und seine Probleme gekonnt zu l&ouml;sen.&nbsp;<\/li>\\n<li>Du hast <strong>Spass <\/strong>am Vertrieb und bringst &Uuml;berzeugungskraft mit.<\/li>\\n<li>Du kannst die <strong>Servicezeiten<\/strong> (Montag - Freitag von 09:00 bis 20:00 Uhr) <strong>flexibel abdecken<\/strong><\/li>\\n<li>Du hast Lust <strong>mit unserem Team am Standort in Duisburg (N&auml;he Hauptbahnhof) zu arbeiten<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen <strong>unbefristeten Arbeitsvertrag<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Vollzeit oder Teilzeit <\/strong>&ndash; wie es f&uuml;r dich am besten passt<\/li>\\n<li><strong>Bis zu 27 Urlaubstage<\/strong>, f&uuml;r kleine als auch gro&szlig;e Auszeiten<\/li>\\n<li>Wir stellen dir von Anfang an <strong>einen Mentor<\/strong> zur Seite, der dich unterst&uuml;tzt<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum<\/li>\\n<li>Eine finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong><\/li>\\n<li>Eine attraktive Pr&auml;mie von <strong>600&euro; f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/strong><\/li>\\n<li>Veranstaltungen wie <strong>Standortfeiern, Spieleabende und Grillevents<\/strong><\/li>\\n<li>Eine Vielzahl an Online-Shopping-Rabatten<\/li>\\n<li>Eine von uns <strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und in ausgew&auml;hlten Fitnessstudios<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong>\\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Management Holding B.V &amp; Co. KG<br \/>Neudorfer Str. 43, 47057 Duisburg &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<br \/><p><b>Title: Senior React Native Engineer<\/b><\/p><p><b>Location: <\/b> <b>Frisco TX - Hybrid role (3 days onsite\/week)<\/b><\/p><br \/><p>We\u2019re looking for a senior, hands-on React Native Engineer to build and maintain high-impact mobile flows within the Client application. In this highly visible role, you will partner closely with native iOS and Android engineering chapters to deliver seamless, production-ready experiences and help shape the transition from native to hybrid mobile development where it makes the most sense. This is an ideal opportunity for a self-sufficient engineer who thrives in complex environments, takes ownership, and enjoys turning polished designs into intuitive mobile experiences.<\/p><h2><\/h2><h2><\/h2><h2><b>Responsibilities<\/b><\/h2><ul><li>Design, build, test, and ship production-grade React Native features within the Client mobile application.<\/li><li>Partner with native iOS and Android teams across multiple engineering chapters to identify candidate flows for React Native implementation.<\/li><li>Help manage and support the transition of selected mobile experiences from native to hybrid architecture.<\/li><li>Translate Figma designs into pixel-accurate, performant, production-ready user interfaces.<\/li><li>Collaborate across engineering and product stakeholders to ensure high-quality mobile experiences aligned to business goals.<\/li><li>Operate as a senior individual contributor with minimal oversight in a high-visibility client program.<\/li><li>Drive clean code practices, scalable component design, and maintainable mobile architecture.<\/li><li>Troubleshoot issues across the React Native stack and work effectively within a broader native mobile ecosystem.<\/li><li>Contribute to delivery acceleration by leveraging approved in-house coding agents and engineering tools where appropriate.<\/li><\/ul><h2><\/h2><h2><\/h2><h2><b>Qualifications<\/b><\/h2><ul><li>Experience 6&#43; years in React Native is required.<\/li><li>Experience in using AI tools Claude, Git copilot, Cursor or similar tools. Experience \u00a0in development life cycle is preferred.<\/li><li>Senior-level, hands-on experience building and shipping React Native applications in production environments.<\/li><li>Strong proficiency in JavaScript and\/or TypeScript.<\/li><li>Solid understanding of mobile application architecture, development lifecycle, testing, release management, and production support.<\/li><li>Experience working closely with native iOS and Android teams in shared mobile environments.<\/li><li>Demonstrated ability to independently own features and deliver with minimal direction.<\/li><li>Strong verbal and written communication skills, with the ability to collaborate effectively across technical and non-technical teams.<\/li><li>Must be based in the U.S. and able to work onshore in a time zone that overlaps with the core team.<\/li><li>Experience shipping hybrid native\/React Native applications strongly preferred.<\/li><li>Experience converting native iOS or Android features into React Native solutions preferred.<\/li><li>Telecom industry experience is a plus.<\/li><li>Familiarity with reading and implementing from Figma designs is a plus.<\/li><\/ul><br \/><p>The base salary for this position is $92,250 to $118000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><br \/><p>The deadline to apply for this position is: 11\/05\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><br \/><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies. <b> <\/b><\/p><br \/><p><b>#LI-Hybrid<\/b><\/p><p><b>#Frisco<\/b><\/p><p><b>#Texas<\/b><\/p><p><b>#Concentrix<\/b><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. 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Avenida El Camino Real N195 Calle Santa Luisa\",\"address\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\",\"city\":\"Lima\",\"state\":\"Lima\",\"postal_code\":\"1000\",\"region\":null,\"country\":\"Peru\",\"short_description\":\"The Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix  in support of client programs to ensure superior workforce preparation with best in class service and delivery.  This position requires attaining and maintaining certification in the Trainer Certification Program (101\/102), provides mentoring to Program Ready Trainers, curriculum review and modification as needed, and evaluation of training programs using various feedback methods.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><ul><li>Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Utilize effective presentation and facilitation skills including creative training techniques and adult\/accelerated learning techniques using a variety of training delivery modalities in a classroom environment\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Accountable for achieving individual training performance metrics\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients<\/li><li>May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aids<\/li><li>Measure the effectiveness of training programs using various feedback methods \u2013 focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation\u00a0<\/li><li>Recommend curriculum modifications to Training Manager\/Supervisor on the basis of internal customer feedback and\/or Training Needs Analysis\u00a0<\/li><li>Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with two to four years of relevant experience preferred\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Strong communication skills, both written and verbal\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Proficient in\u00a0 Microsoft Office\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0<\/li><li>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable<\/li><li>Self-starter, sense of urgency, and works well under pressure\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Strong attention to detail\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Sense of professionalism and ability to develop good relationships\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><p>Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills<\/p><p>Analyzes possible solutions using standard procedures and principles<\/p><p>Builds knowledge of the organization, processes and customers Solves a range of straightforward problems<\/p><p>Receives a moderate level of guidance and direction<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1773899\",\"location\":\"Lima, Lima\",\"job_type\":\"full_time\",\"salary\":\"2100\",\"salary_type\":\"monthly\",\"salary_currency\":\"PEN\",\"updated_at\":\"2026-10-27T22:06:22.022+08:00\",\"created_at\":\"2026-10-26T22:04:42.860+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODc4MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Avenida-El-Camino-Real-N195-Calle-Santa-Luisa\/Trainer-II_R1773899\/apply\",\"head_count\":\"3\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"3111d2648c3d101ac0bb1994ba0d0000\",\"descriptor\":\"Concentrix BPO Consulting Peru S.A.C.\",\"reference_id\":\"WPE02\",\"organization_reference_id\":\"WPE02\"},\"location\":{\"city\":\"Lima\",\"state\":\"Lima\",\"country\":{\"wid\":\"0eb156ca580c4db786a7894bdaa77450\",\"iso2\":\"PE\",\"iso3\":\"PER\",\"descriptor\":\"Peru\",\"iso_numeric\":\"604\"},\"postal_code\":\"1000\",\"primary_location\":{\"id\":\"PE-LIM-SANLU-01\",\"wid\":\"071c55911ca81018377751ee0d690000\",\"descriptor\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"natalia.galvis@concentrix.com\"},\"first_name\":\"Galvis Angarita, Natalia Paola\"},\"categories\":[{\"descriptor\":\"CF Training\"}],\"recruiters\":[{\"id\":\"102600311\",\"wid\":\"da7d7d2449a21010318b8e3c72850000\",\"descriptor\":\"Natalia Galvis Angarita (102600311)\"},{\"id\":\"102600268\",\"wid\":\"da7d7d2449a21010318dbda697490001\",\"descriptor\":\"Valentina Malo Suarez (102600268)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1655\",\"descriptor\":\"Trainer II\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392499\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Avenida-El-Camino-Real-N195-Calle-Santa-Luisa\/Trainer-II_R1773899\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Avenida-El-Camino-Real-N195-Calle-Santa-Luisa\/Trainer-II_R1773899\/apply\",\"job_requisition_id\":\"R1773899\"}],\"organizations\":[{\"wid\":\"f9af6d72609801cb112f3d1e3c063ac1\",\"descriptor\":\"COGS (SITE) QUALITY & TRAINING (DIRECT)\",\"reference_id\":\"QUALTRAIN-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"867f2b8969131037166ad8f268dc0000\",\"descriptor\":\"W103H7 Mercado Libre HSP\",\"reference_id\":\"W103H7\",\"custom_reference_id\":\"W103H7\",\"company_reference_id\":null},{\"wid\":\"b923cbad6ef71036db39261b485c0000\",\"descriptor\":\"27294 - Mercado Libre - 980011122\",\"reference_id\":\"980011122\",\"custom_reference_id\":\"980011122\",\"company_reference_id\":null},{\"wid\":\"3111d2648c3d101ac0bb1994ba0d0000\",\"descriptor\":\"Concentrix BPO Consulting Peru S.A.C.\",\"reference_id\":\"WPE02\",\"custom_reference_id\":null,\"company_reference_id\":\"WPE02\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"christine.horna@concentrix.com\"},\"first_name\":\"Christine Horna Magui\u00f1a (102601003)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1773899\",\"wid\":\"77541a23f9c7103ab3ee843d2f2c0000\",\"descriptor\":\"Trainer II\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>Cliente establece requisitos del puesto:<\/p><p><b>Estudios:<\/b> Es requisito que el formador posea estudios superiores completos o en curso, con al menos un a\u00f1o lectivo ya realizado. Se aceptan las modalidades de licenciatura, profesorado o tecnicatura, en cualquier \u00e1rea de conocimiento. Para la comprobaci\u00f3n de este criterio, se aceptar\u00e1n exclusivamente documentos oficiales emitidos por la instituci\u00f3n de ense\u00f1anza, que deber\u00e1n contener: \u25cf Nombre completo del estudiante \u25cf Nombre de la carrera \u25cf Porcentaje (%) de avance o per\u00edodo actual cursado \u25cf Fecha de emisi\u00f3n del documento Ejemplos de documentos v\u00e1lidos: diploma, anal\u00edtico o certificado de alumno regular. *Todos los documentos est\u00e1n sujetos a validaci\u00f3n por la squad de formadores. Eventuales irregularidades ser\u00e1n comunicadas y exigir\u00e1n el reenv\u00edo de la documentaci\u00f3n.<\/p><br \/><p><b>Experiencia Profesional:<\/b> Es requisito tener al menos 1 (un) a\u00f1o de experiencia comprobable en funciones relacionadas con la Formaci\u00f3n y\/o Customer Experience (CX). La experiencia es v\u00e1lida tanto para profesionales provenientes de equipos de Mercado Libre como de otras empresas, siempre que est\u00e9 debidamente documentada conforme a los criterios detallados a continuaci\u00f3n. Criterios de validaci\u00f3n por perfil de candidato: \u25cf Candidatos Internos (Promociones) Para profesionales que ya forman parte de la empresa, la elegibilidad se evaluar\u00e1 en funci\u00f3n de los indicadores de desempe\u00f1o (KPIs) del per\u00edodo en operaci\u00f3n, contemplando m\u00e9tricas como: \u25cf NPS \/ CSAT \u25cf TDI \u25cf Matriz de Faltas \u25cf Outros indicadores aplic\u00e1veis ao perfil Candidatos Externos (Contrataciones de Mercado) Para profesionales contratados externamente, es obligatoria la comprobaci\u00f3n de la experiencia previa mediante uno de los siguientes documentos: \u25cf Copia o captura de pantalla de la Libreta de Trabajo \/ ANSES (p\u00e1gina de aportes\/contratos); o \u25cf Copia o escaneo de las p\u00e1ginas de contrato e identificaci\u00f3n de la Libreta de Trabajo f\u00edsica. <\/p><br \/><p>Herramientas \u25cf Dominio de Microsoft Office Suite y Google Workspace (G Suite). \u25cf Deseable: conocimiento de plataformas educativas virtuales y LMS (Learning Management System). \u25cf Dominio de herramientas de inteligencia artificial. Metodolog\u00edas (Deseables) \u25cf Experiencia o conocimiento en metodolog\u00edas de aprendizaje de adultos: Andragog\u00eda, modelo ADDIE, evaluaci\u00f3n Kirkpatrick, Flipped Classroom. Disponibilidad \u25cf Flexibilidad horaria para adaptarse a los turnos de la operaci\u00f3n asignada.<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1847\",\"campaign_id\":\"req-039956fb15bf725f\",\"campaign_title\":\"Customer Service Rep \u2013 Automotive (Remote)\/  Repr\u00e9sentant du service \u00e0 la client\u00e8le \u2013 Secteur automobile (T\u00e9l\u00e9travail)\",\"campaign_type\":null,\"job_title\":\"Customer Service Rep \u2013 Automotive (Remote)\/  Repr\u00e9sentant du service \u00e0 la client\u00e8le \u2013 Secteur automobile (T\u00e9l\u00e9travail)\",\"street\":null,\"address\":null,\"city\":\"Work At Home\",\"state\":\"Work At Home\",\"postal_code\":\"L5B 1R6\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"\",\"long_description\":\"<p>Join our award-winning \u201cOne Concentrix\u201d team as a remote Automotive Customer Service Representative! We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Are you looking for a \u201cwork from home\u201d career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a remote Automotive Customer Service Representative at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a remote Automotive Customer Service Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great \u201cwork from home\u201d opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>&nbsp;<\/p><p>As an Automotive Customer Service Representative working from home, you will:<\/p><ul><li><p>Provide inbound customer support using a call flow guide<\/p><\/li><li><p>Help customers resolve basic technical issues<\/p><\/li><li><p>Track, document, and retrieve information in databases<\/p><\/li><li><p>Offer additional products and\/or services<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<\/p><\/li><\/ul><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>&nbsp;<\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Automotive Customer Service Representative (Remote) role include:<\/p><ul><li><p>1+ year of customer service experience<\/p><\/li><li><p>Open availability<\/p><\/li><li><p>A high school diploma or GED<\/p><\/li><li><p>A quiet, distraction-free environment to work from in your home<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Strong computer navigation skills and PC knowledge<\/p><\/li><li><p>A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)<\/p><\/li><li><p>High Speed internet (no wireless\/hotspots or satellite) and a smartphone<strong><br><\/strong><\/p><\/li><\/ul><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary range for this position is $17.75-19.35\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Paid training and performance-based incentives<\/p><\/li><li><p>Lucrative employee referral bonus opportunities<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey<\/p><\/li><li><p>Work-from-home convenience<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><strong>Description du poste<\/strong><\/p><p>&nbsp;<\/p><p>Rejoignez notre \u00e9quipe prim\u00e9e \u00ab One Concentrix \u00bb en tant que conseiller client\u00e8le automobile en t\u00e9l\u00e9travail ! Nous recherchons des personnes passionn\u00e9es et audacieuses, d\u00e9sireuses d'offrir des exp\u00e9riences client exceptionnelles et des solutions innovantes pour l'une des marques les plus c\u00e9l\u00e8bres au monde. Si vous \u00eates pr\u00eat(e) \u00e0 \u00e9voluer au sein d'une entreprise class\u00e9e au Fortune 500, reconnue pour sa culture inclusive et prim\u00e9e, votre nouvelle carri\u00e8re commence ici. (Les anciens combattants sont encourag\u00e9s \u00e0 postuler.)<\/p><p>&nbsp;<\/p><p><strong>UNE NOUVELLE CARRI\u00c8RE FA\u00c7ONN\u00c9E PAR VOUS<\/strong><\/p><p>&nbsp;<\/p><p>Vous cherchez \u00e0 changer de carri\u00e8re pour un poste en t\u00e9l\u00e9travail au sein d'une organisation mondiale avant-gardiste, qui privil\u00e9gie l'humain, cultive l'inclusion et favorise un v\u00e9ritable sentiment d'appartenance ? Vous aimeriez rejoindre une entreprise du classement Fortune 500 qui re\u00e7oit chaque ann\u00e9e des distinctions telles que \u00ab Meilleurs lieux de travail au monde \u00bb, \u00ab Meilleure culture d'entreprise \u00bb et \u00ab Meilleures entreprises pour l'\u00e9volution de carri\u00e8re \u00bb ? Alors, le poste de conseiller client\u00e8le automobile en t\u00e9l\u00e9travail chez Concentrix est fait pour vous !<\/p><p>&nbsp;<\/p><p>En tant que conseiller client\u00e8le automobile en t\u00e9l\u00e9travail, vous rejoindrez une \u00e9quipe naturellement diversifi\u00e9e et internationale, o\u00f9 chacun contribue \u00e0 la r\u00e9ussite et au bien-\u00eatre des autres, unis par la fiert\u00e9 d'\u00eatre des acteurs du changement (\u00ab game-changers \u00bb). Ensemble, nous agissons en tant que partenaire de transformation intelligente pour les marques les plus c\u00e9l\u00e8bres au monde, en offrant des exp\u00e9riences client exceptionnelles gr\u00e2ce \u00e0 des innovations technologiques de pointe.<\/p><p>&nbsp;<\/p><p><strong>\u00c9VOLUTION DE CARRI\u00c8RE ET D\u00c9VELOPPEMENT PERSONNEL<\/strong><\/p><p>&nbsp;<\/p><p>Il s\u2019agit d\u2019une excellente opportunit\u00e9 de t\u00e9l\u00e9travail qui vous permettra de repenser enti\u00e8rement votre parcours professionnel tout en nouant des amiti\u00e9s durables. Nous vous fournirons toute la formation, les outils technologiques et le soutien continu n\u00e9cessaires \u00e0 votre r\u00e9ussite. De plus, chez Concentrix, il existe un r\u00e9el potentiel d\u2019\u00e9volution de carri\u00e8re (et de d\u00e9veloppement personnel). En fait, environ 80 % de nos managers et dirigeants ont \u00e9t\u00e9 promus en interne ! C\u2019est pourquoi nous proposons divers programmes gratuits d\u2019apprentissage et de d\u00e9veloppement du leadership, con\u00e7us pour vous mener vers la carri\u00e8re dont vous avez toujours r\u00eav\u00e9.<\/p><p>&nbsp;<\/p><p><strong>VOS MISSIONS<\/strong><\/p><p>&nbsp;<\/p><p>En tant que conseiller client\u00e8le dans le secteur automobile en t\u00e9l\u00e9travail, vous devrez :<\/p><ul><li><p>Assurer le support client (appels entrants) en suivant un guide de traitement des appels<\/p><\/li><li><p>Aider les clients \u00e0 r\u00e9soudre des probl\u00e8mes techniques simples<\/p><\/li><li><p>Suivre, documenter et rechercher des informations dans des bases de donn\u00e9es<\/p><\/li><li><p>Proposer des produits et\/ou services compl\u00e9mentaires<\/p><\/li><li><p>Offrir une exp\u00e9rience client de qualit\u00e9\u2026 avec le sourire.<\/p><\/li><\/ul><p>&nbsp;<\/p><p>&nbsp;<\/p><p><strong>VOS QUALIFICATIONS<\/strong><\/p><p>&nbsp;<\/p><p>Vos comp\u00e9tences, votre int\u00e9grit\u00e9 et votre v\u00e9ritable empathie seront gages de valeur et de r\u00e9ussite lors de chaque interaction avec les clients. Voici les autres qualifications requises pour notre poste de repr\u00e9sentant du service client dans le secteur automobile (t\u00e9l\u00e9travail) :<\/p><p>&nbsp;<\/p><ul><li><p>Plus d'un an d'exp\u00e9rience dans le service client<\/p><\/li><li><p>Disponibilit\u00e9 totale<\/p><\/li><li><p>Dipl\u00f4me d'\u00e9tudes secondaires (ou \u00e9quivalent\/GED)<\/p><\/li><li><p>Un environnement de travail calme et exempt de distractions \u00e0 domicile<\/p><\/li><li><p>Capacit\u00e9 \u00e0 g\u00e9rer plusieurs t\u00e2ches simultan\u00e9ment dans un environnement dynamique<\/p><\/li><li><p>Envie d'apprendre \u00e0 utiliser de nouvelles technologies<\/p><\/li><li><p>Solides comp\u00e9tences en navigation informatique et connaissances en informatique (PC)<\/p><\/li><li><p>Un ordinateur de bureau ou portable pour effectuer les tests informatiques et de connexion Internet ; un ordinateur professionnel pourra \u00eatre fourni selon le poste, mais cela n'est pas garanti (ce point sera abord\u00e9 avec le recruteur)<\/p><\/li><li><p>Connexion Internet haut d\u00e9bit (pas de connexion sans fil\/hotspot ni satellite) et un smartphone<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>CE QUE NOUS VOUS OFFRONS<\/strong><\/p><p>&nbsp;<\/p><p>&nbsp;<\/p><p>L'une des valeurs fondamentales de notre entreprise est la suivante : \u00ab Nous soutenons nos collaborateurs. \u00bb C\u2019est pourquoi nous investissons massivement dans nos talents moteurs, nos infrastructures et nos capacit\u00e9s, afin de garantir la r\u00e9ussite \u00e0 long terme de nos \u00e9quipes comme de nos clients. Nous investirons \u00e9galement en VOUS pour soutenir votre \u00e9volution de carri\u00e8re et votre d\u00e9veloppement personnel. Dans le cadre de ce poste, vous b\u00e9n\u00e9ficierez aussi de :<\/p><p>&nbsp;<\/p><ul><li><p>La fourchette de salaire de base pour ce poste se situe entre 17,75 $ \u2013 19,35 $\/heure (la r\u00e9mun\u00e9ration ne sera pas inf\u00e9rieure au salaire minimum en vigueur), auxquels s'ajoutent des primes li\u00e9es aux performances individuelles et \u00e0 celles de l'entreprise. Le salaire r\u00e9el variera en fonction du lieu de travail, des qualifications, des comp\u00e9tences, de la formation, de l'exp\u00e9rience et des aptitudes. Les avantages sociaux offerts aux employ\u00e9s \u00e9ligibles occupant ce poste comprennent une assurance maladie, dentaire et ophtalmologique, un programme complet d'aide aux employ\u00e9s (PAE), un r\u00e9gime d'\u00e9pargne-retraite, des cong\u00e9s pay\u00e9s et jours f\u00e9ri\u00e9s, ainsi que des journ\u00e9es de formation r\u00e9mun\u00e9r\u00e9es. Option d'inscription \u00e0 DailyPay pour acc\u00e9der \u00e0 votre salaire \u00ab en avance \u00bb, quand vous le souhaitez<\/p><\/li><li><p>Formation r\u00e9mun\u00e9r\u00e9e et primes bas\u00e9es sur la performance<\/p><\/li><li><p>Possibilit\u00e9s de primes de parrainage avantageuses<\/p><\/li><li><p>Opportunit\u00e9s de r\u00e9seautage interne via des groupes organis\u00e9s autour de th\u00e9matiques vari\u00e9es : r\u00e9seau des femmes, professionnels noirs, fiert\u00e9 LGBTQ+, Ability (handicap), Dynamic (neurodiversit\u00e9), femmes dans la tech, champions OneEarth, et bien plus encore<\/p><\/li><li><p>Programmes de sant\u00e9 et de bien-\u00eatre avec des partenaires qualifi\u00e9s pour favoriser votre \u00e9panouissement personnel<\/p><\/li><li><p>Programmes de mentorat pour soutenir votre parcours professionnel enrichissant<\/p><\/li><li><p>Possibilit\u00e9 de t\u00e9l\u00e9travail<\/p><\/li><li><p>Programmes et \u00e9v\u00e9nements favorisant la diversit\u00e9, l'\u00e9quit\u00e9 et l'inclusion, ainsi que la citoyennet\u00e9 mondiale, le d\u00e9veloppement durable et le soutien \u00e0 la communaut\u00e9<\/p><\/li><li><p>C\u00e9l\u00e9brations telles que le Concentrix Day, le Game-Changer Appreciation Day, la Semaine du service client, la Journ\u00e9e mondiale du nettoyage (World Clean Up Day), #MyOneEarthPromise, et bien d'autres<\/p><\/li><li><p>Une gamme d'autres avantages et privil\u00e8ges<\/p><\/li><\/ul><p>&nbsp;<\/p><p><\/p><p>&nbsp;<\/p><p><strong>R\u00c9INVENTEZ LA MEILLEURE VERSION DE VOUS-M\u00caME !&nbsp;<\/strong><\/p><p>Si tout cela vous semble \u00eatre l'\u00e9tape id\u00e9ale pour votre carri\u00e8re, nous aimerions avoir de vos nouvelles. Postulez d\u00e8s aujourd'hui et d\u00e9couvrez pourquoi un demi-million de \u00ab Game-Changers \u00bb (acteurs du changement) \u00e0 travers le monde consid\u00e8rent Concentrix comme leur \u00ab employeur de choix \u00bb.<\/p><p>&nbsp;<\/p><p><strong>DISPONIBILIT\u00c9 DU POSTE<\/strong><\/p><p>Nous acceptons les candidatures pour ce poste en continu. Il s'agit actuellement d'un poste vacant \u00e0 pourvoir imm\u00e9diatement ; toutefois, nous prenons \u00e9galement en compte les candidatures pour de futures opportunit\u00e9s. Nous encourageons tous les candidats int\u00e9ress\u00e9s \u00e0 postuler.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI)<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <\/strong>Currently, this position may only be performed in the following provinces\/territories: <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a>, and SK.<br><strong><br>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p><p><\/p><p><strong>Exigences Physiques et Cognitives<\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances<\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p><strong>D\u00e9claration d'am\u00e9nagement raisonnable<\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. Actuellement, ce poste ne peut \u00eatre exerc\u00e9 que dans les provinces\/territoires suivants : <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB,<\/a> <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC,<\/a> <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL,<\/a> <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a> et <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/saskatchewan.html\\\">SK<\/a>.<br><strong><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-039956fb15bf725f\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-30T13:56:04.792Z\",\"created_at\":\"2026-10-26T20:52:12.495Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/QW9SR5FZBM96Z02Y9V1T3FFBY66HWG79\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/QW9SR5FZBM96Z02Y9V1T3FFBY66HWG79\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null},{\"id\":\"871\",\"campaign_id\":\"28761\",\"campaign_title\":\"Team Leader, Operations R1774342\",\"campaign_type\":\"job_application\",\"job_title\":\"TL Banking\",\"street\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"address\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"postal_code\":\"50470\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1774342\",\"location\":\"Kuala Lumpur Sentral, Selangor\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-10-29T14:06:03.122+08:00\",\"created_at\":\"2026-10-26T20:14:02.110+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODc2MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/TL-Banking_R1774342-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315e94a52f7b7dac\",\"descriptor\":\"Concentrix CVG Malaysia Sdn. Bhd.\",\"reference_id\":\"YMY01\",\"organization_reference_id\":\"YMY01\"},\"location\":{\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50470\",\"primary_location\":{\"id\":\"MY-KUM-JALAN-Y2\",\"wid\":\"aa68d3040a8d102eef9177716a6e0000\",\"descriptor\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"febrina.febrina@concentrix.com\"},\"first_name\":\"., Febrina\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103126641\",\"wid\":\"0911a45276cb1012c74ffb92434e0000\",\"descriptor\":\"Febby . (103126641)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392758\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/TL-Banking_R1774342-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/TL-Banking_R1774342-1\/apply\",\"job_requisition_id\":\"R1774342\"}],\"organizations\":[{\"wid\":\"d82ace040e10102e9219bfc33d210000\",\"descriptor\":\"W0ZKN5 Hsbc Credit Card\",\"reference_id\":\"W0ZKN5\",\"custom_reference_id\":\"W0ZKN5\",\"company_reference_id\":null},{\"wid\":\"9b8db8d9656c102eaf3d46475fb10000\",\"descriptor\":\"11287 - Hsbc - 980002667\",\"reference_id\":\"980002667\",\"custom_reference_id\":\"980002667\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315e94a52f7b7dac\",\"descriptor\":\"Concentrix CVG Malaysia Sdn. Bhd.\",\"reference_id\":\"YMY01\",\"custom_reference_id\":null,\"company_reference_id\":\"YMY01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"vinod.yadav1@concentrix.com\"},\"first_name\":\"Vinod Yadav (103542622)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1774342\",\"wid\":\"593abdb631d8103aa92f8f32e1770000\",\"descriptor\":\"TL Banking\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"872\",\"campaign_id\":\"28739\",\"campaign_title\":\"Team Leader, Operations R1774525\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader Sales\",\"street\":\"ITA Lecce - Viale Risorgimento\",\"address\":\"ITA Lecce - Viale Risorgimento\",\"city\":\"Puglia\",\"state\":\"Lecce\",\"postal_code\":\"73100\",\"region\":null,\"country\":\"Italy\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2><b><span style=\\\"font-size:inherit\\\">&#34;Sei pront* a entrare in un ruolo da\u00a0<\/span><\/b><i><b><span style=\\\"font-size:inherit\\\">Gamechanger<\/span><\/b><\/i><b><span style=\\\"font-size:inherit\\\">\u00a0dove puoi fare davvero la differenza?<\/span><\/b><\/h2><p><span style=\\\"font-size:inherit\\\">Concentrix \u00e8 alla ricerca di un<\/span><span style=\\\"color:#b6424c\\\"><b><span style=\\\"font-size:inherit\\\">]<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><b><span style=\\\"font-size:inherit\\\">Team Leader Sales<\/span><\/b><span style=\\\"font-size:inherit\\\"> con focus sulle tecniche di vendita per unirsi al nostro dinamico team presso la sede di Lecce.<\/span><\/p><p><span style=\\\"font-size:inherit\\\">Se hai passione <\/span><span style=\\\"color:#b6424c\\\"><span style=\\\"font-size:inherit\\\">per la vendita nell&#39;ambito del customer care<\/span><\/span><span style=\\\"font-size:inherit\\\"> e desideri intraprendere una nuova sfida professionale con noi, vogliamo conoscerti!<\/span><\/p><p>\u00a0<\/p><p><b><span style=\\\"font-size:inherit\\\">Come Team Leader riporterai direttamente all&#39;Operations Manager e sarai responsabile della gestione operativa del team, del monitoraggio delle performance e del raggiungimento degli obiettivi di <\/span><\/b><span style=\\\"color:#b6424c\\\"><b><span style=\\\"font-size:inherit\\\">lead generation e conversione<\/span><\/b><\/span><b><span style=\\\"font-size:inherit\\\">.<\/span><\/b><\/p><p>\u00a0<\/p><p><b><span style=\\\"font-size:inherit\\\">Responsabilit\u00e0 principali:<\/span><\/b><\/p><ul><li><b><span style=\\\"font-size:inherit\\\">Lead and Inspire:<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0Supervisionerai un team di <\/span><b><span style=\\\"font-size:inherit\\\">\u00a0agenti di customer service<\/span><\/b><span style=\\\"font-size:inherit\\\">, garantendo che il loro lavoro e la loro presenza siano conformi alle politiche aziendali.<\/span><\/li><li><b><span style=\\\"font-size:inherit\\\">Coaching to Success:<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0Fornirai coaching regolari ai membri del team per raggiungere e superare gli obiettivi di performance.<\/span><\/li><li><b><span style=\\\"font-size:inherit\\\">Performance Management:<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0Identificherai criticit\u00e0 e implementerai i vari piani di miglioramento, inclusa la gestione di azioni correttive del team per raggiungere i KPI previsti.<\/span><\/li><li><b><span style=\\\"font-size:inherit\\\">Achieve Excellence :<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0Assicurerai che i servizi rispettino i KPI contrattuali e gli obiettivi finanziari.<\/span><\/li><li><b><span style=\\\"font-size:inherit\\\">Communication Expert:<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0Stabilirai aspettative chiare e fornirai aggiornamenti tempestivi al team.<\/span><\/li><li><b><span style=\\\"font-size:inherit\\\">Handle Escalation:<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0Interverrai in situazioni complesse o critiche con professionalit\u00e0.<\/span><\/li><li><b><span style=\\\"font-size:inherit\\\">Meeting Management:<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0Condurrai Team Meeting per condividere informazioni, favorendo un ambiente inclusivo e rispettoso delle policy aziendali.<\/span><\/li><li><b><span style=\\\"font-size:inherit\\\">KPI e SAL:<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0Monitorerai costantemente i KPI e parteciperai alle\u00a0<\/span><b><span style=\\\"font-size:inherit\\\">SAL (Service Alignment Meetings)<\/span><\/b><span style=\\\"font-size:inherit\\\">.<\/span><\/li><li><b><span style=\\\"font-size:inherit\\\">Stay informed:<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0Da Active learner sarai sempre informato sui processi interni e parteciperai alle varie attivit\u00e0 con lo scopo di accrescere il tuo bagaglio di competenze.<\/span><\/li><li><b><span style=\\\"font-size:inherit\\\">Promote Values:<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0Incarnerai e promuoverai i valori di Concentrix attraverso il tuo comportamento e atteggiamento.<\/span><\/li><\/ul><p>\u00a0<\/p><p><b><span style=\\\"font-size:inherit\\\">Chi cerchiamo, un* #gamechanger<\/span><\/b><\/p><ul><li><b><span style=\\\"font-size:inherit\\\">Communication Oriented:<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0Ottime capacit\u00e0 verbali e scritte, <\/span><span style=\\\"color:#b6424c\\\"><span style=\\\"font-size:inherit\\\">sar\u00e0 <\/span><\/span><span style=\\\"font-size:inherit\\\">un plus la conoscenza dell\u2019inglese a livello B2.<\/span><\/li><li><b><span style=\\\"font-size:inherit\\\">Sales Oriented<\/span><\/b><span style=\\\"font-size:inherit\\\">: Essere a conoscenze del mondo del Sales in ambito Customer Service, delle tecniche di vendita, della conoscenza della gestione delle obiezioni.<\/span>\u00a0<\/li><li><b><span style=\\\"font-size:inherit\\\">Inspirator and Mentor :<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0Capacit\u00e0 di guidare team, gestire priorit\u00e0 e multitasking.<\/span><\/li><li><b><span style=\\\"font-size:inherit\\\">Flexible:<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0Disponibile a lavorare su turni dal Luned\u00ec al Venerdi nella fascia oraria\u00a0<\/span><b><span style=\\\"font-size:inherit\\\">08:00 \u2013 21:00<\/span><\/b><\/li><li><b><span style=\\\"font-size:inherit\\\">Active Mentor:<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0Forte motivazione nel coaching e nello sviluppo dei collaboratori.<\/span><\/li><li><b><span style=\\\"font-size:inherit\\\">Plus:<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><b><span style=\\\"font-size:inherit\\\">Esperienza in vendite e attivit\u00e0 outbound<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0sar\u00e0 considerata un vantaggio.<\/span><\/li><\/ul><p>\u00a0<\/p><p><b><span style=\\\"font-size:inherit\\\">Perch\u00e9 unirti a noi?<\/span><\/b><\/p><ul><li><b><span style=\\\"font-size:inherit\\\">Stabilit\u00e0:<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0Contratto a tempo indeterminato - CCNL Telecomunicazioni - 6 Mesi periodo di prova<\/span><\/li><li><b><span style=\\\"font-size:inherit\\\">Fascia retributiva\u00a0<\/span><\/b><span style=\\\"font-size:inherit\\\">24.000 - 26.000<\/span><\/li><li><b><span style=\\\"font-size:inherit\\\">Retribuzione competitiva:<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0Salario &#43; Bonus<\/span><\/li><li><b><span style=\\\"font-size:inherit\\\">Formazione continua:<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0Accesso a\u00a0<\/span><b><span style=\\\"font-size:inherit\\\">Concentrix University<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0e\u00a0<\/span><b><span style=\\\"font-size:inherit\\\">LinkedIn Learning<\/span><\/b><span style=\\\"font-size:inherit\\\">.<\/span><\/li><li><b><span style=\\\"font-size:inherit\\\">Crescita professionale:<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0Opportunit\u00e0 di sviluppo in un contesto internazionale.<\/span><\/li><li><b><span style=\\\"font-size:inherit\\\">Sede di Lavoro:<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0Lecce<\/span><\/li><\/ul><p>\u00a0<\/p><p><b><span style=\\\"font-size:inherit\\\">Diversity Disclaimer:<\/span><\/b><\/p><p><span style=\\\"font-size:inherit\\\">At Concentrix, we respect and celebrate the diversity of our game-changers. We are committed to creating an inclusive environment for all employees, where diverse backgrounds and perspectives are welcomed and valued<\/span><b><span style=\\\"font-size:inherit\\\">&#34;<\/span><\/b><\/p>\",\"ats_external_id\":\"R1774525\",\"location\":\"Puglia, Lecce\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-27T18:06:36.408+08:00\",\"created_at\":\"2026-10-26T18:11:19.457+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODczOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ITA-Lecce---Viale-Risorgimento\/Team-Leader-Sales_R1774525\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315eb83b6d277e00\",\"descriptor\":\"Concentrix CVG Italy S.R.L.\",\"reference_id\":\"YIT01\",\"organization_reference_id\":\"YIT01\"},\"location\":{\"city\":\"Puglia\",\"state\":\"Lecce\",\"country\":{\"wid\":\"8cd04a563fd94da7b06857a79faaf815\",\"iso2\":\"IT\",\"iso3\":\"ITA\",\"descriptor\":\"Italy\",\"iso_numeric\":\"380\"},\"postal_code\":\"73100\",\"primary_location\":{\"id\":\"IT-LEC-RISOR-01\",\"wid\":\"3dfe1ae3354501397d3540ac8f0cea91\",\"descriptor\":\"ITA Lecce - 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Bilingual R1775861\",\"campaign_type\":\"job_application\",\"job_title\":\"Asesor de Servicio al Cliente - Mercado Espa\u00f1ol con Catalan - WP01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Barcelona\",\"country\":\"Spain\",\"short_description\":\" .\",\"long_description\":\"<br \/><p>\u00a0<\/p><p><b>Experimenta una carrera que redefine reglas del juego\u00a0\u00a0<\/b><\/p><p>\u00a0<\/p><p>\u00bfListo para dar el siguiente gran paso? Somos el l\u00edder mundial en tecnolog\u00eda y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas -las que utilizas d\u00eda a d\u00eda- a mejorar sus negocios con tecnolog\u00eda y soluciones integradas, en m\u00e1s de 70 pa\u00edses.<\/p><p>\u00a0\u00a0<\/p><p>Si buscas crecer, como <b>Asesor de Servicio al Cliente <\/b>en Malaga (presencial), formar\u00e1s parte de nuestro equipo innovador, quienes impulsan las marcas del futuro en e-commerce.\u00a0<\/p><p>\u00a0<\/p><p><b>Crecimiento profesional y desarrollo personal\u00a0\u00a0<\/b><\/p><p>Esta es una gran oportunidad para experimentar el poder del futuro y desarrollar \u00abamigos para toda la vida\u00bb al mismo tiempo. Te daremos toda la formaci\u00f3n, las tecnolog\u00edas m\u00e1s avanzadas y el apoyo continuo que necesitar\u00e1 para triunfar.<\/p><p>\u00a0\u00a0<\/p><p>Como <b>Asesor de Servicio al Cliente<\/b> en nuestro equipo, deber\u00e1s:\u00a0\u00a0<\/p><p>\u00a0<\/p><p>- Atender y gestionar por correo electr\u00f3nico las consultas de primer nivel de los usuarios recibidas a trav\u00e9s de la APP del cliente\u00a0<\/p><p>- Registrar los detalles de los contactos en los sistemas de gesti\u00f3n de contacto para proporcionar una respuesta y una resoluci\u00f3n dentro del SLA\u00a0<\/p><p>- Mantener el conocimiento del servicio y del producto y la habilidad asociada a las aplicaciones espec\u00edficas para los clientes individuales.\u00a0<\/p><p>\u00a0<\/p><p><b>Formaremos un buen equipo si t\u00fa:\u00a0\u00a0<\/b><\/p><p>\u00a0<\/p><p>- Tienes un nivel biling\u00fce de castellano y catalan, ingl\u00e9s avanzado<\/p><p>- Cuentas con experiencia en atenci\u00f3n al cliente y recepci\u00f3n de consultas preferentemente\u00a0<\/p><p>- Eres una persona habituada a utilizar un ordenador y herramientas ofim\u00e1ticas, CRM, etc.\u00a0<\/p><p>- Tienes empat\u00eda y ganas de trabajar y aprender en un entorno din\u00e1mico\u00a0<\/p><p>- Eres responsable y cuentas con buenas dotes comunicativas y organizativas.<\/p><p>\u00bfNo cumples todos los requisitos? Nos dedicamos a crear un lugar de trabajo diverso, inclusivo y aut\u00e9ntico en el que todos puedan aprender y desarrollarse profesionalmente. Si crees que no cumples con todos los requisitos de la descripci\u00f3n del puesto, te animamos a que presentes tu candidatura. Haremos todo lo posible por encontrar el puesto adecuado para ti, ya sea \u00e9ste o un puesto futuro.\u00a0\u00a0<\/p><p>\u00a0<\/p><p><b>Lo que ofrecemos\u00a0\u00a0<\/b><\/p><p>\u00a0<\/p><p>- Contrato temporal\u00a0de 39h<\/p><p>- Horario rotativo de lunes a viernes las 11:00 y las 20:00<\/p><p>- Oficina en una ubicaci\u00f3n excelente en Malaga<\/p><p>- Salario: 18.052,54 euros brutos &#43; hasta 1.200 euros brutos en bonus al a\u00f1o\u00a0 \u00a0<\/p><p>- Formaci\u00f3n completa y remunerada, sobre la empresa y el proyecto en el que trabajar\u00e1s\u00a0 \u00a0<\/p><p>- Programa de desarrollo profesional y cursos especializados\u00a0\u00a0\u00a0\u00a0<\/p><p>\u00a0<\/p><p><b>Experimenta tu mejor versi\u00f3n\u00a0\u00a0<\/b><\/p><p>\u00a0<\/p><p><b>En Concentrix<\/b>, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes y sus clientes prosperan.\u00a0\u00a0<\/p><p>Si todo esto suena como el siguiente paso perfecto en tu carrera profesional, queremos saber de ti. 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At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p><\/p><p><strong>A NEW CAREER POWERED BY YOU&nbsp;<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a French Bilingual Customer Service Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a French Bilingual Customer Service Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p>&nbsp;<\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong>&nbsp;<\/p><p>As a French Bilingual Customer Service Representative, you\u2019ll:<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard\/unstructured and require some clarification or conceptual thinking&nbsp;&nbsp;&nbsp;<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer&nbsp;&nbsp;&nbsp;<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures&nbsp;&nbsp;&nbsp;<\/p><p>\u2022 Maintain broad knowledge of client products and\/or services&nbsp;&nbsp;&nbsp;<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required&nbsp;&nbsp;&nbsp;<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance&nbsp;&nbsp;&nbsp;<\/p><p>\u2022 Offer additional products and\/or services&nbsp;&nbsp;&nbsp;<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00b7&nbsp;&nbsp;Deliver expert customer experiences\u2026with a smile.<br><br><\/p><p><strong>YOUR QUALIFICATIONS<\/strong>&nbsp;<\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p><p>\u2022 High school diploma with six plus months of customer service experience preferred&nbsp;&nbsp;&nbsp;<\/p><p>\u2022 Courteous with strong customer service orientation&nbsp;&nbsp;&nbsp;<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge&nbsp;&nbsp;&nbsp;<\/p><p>\u2022 Ability to effectively communicate, both written and verbally&nbsp;&nbsp;&nbsp;<\/p><p>\u2022 Ability to learn including strong problem solving skills&nbsp;&nbsp;&nbsp;<\/p><p>\u2022 Dependable with proficient attention to detail&nbsp;&nbsp;&nbsp;<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly&nbsp;&nbsp;&nbsp;<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment&nbsp;&nbsp;&nbsp;<\/p><p>\u2022 Ability to work as a team member, as well as independently&nbsp;&nbsp;&nbsp;<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner&nbsp;&nbsp;&nbsp;<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>&nbsp;<\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The base salary range for this position is $22.50hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a registered retirement savings plan, paid time off, and holidays.<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Paid training and lucrative employee referral program.<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; DailyPay enrollment option to access pay \\\"early,\\\" when you want it.<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Health and wellness programs with trained partners to help promote a healthy you<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Mentorship programs that support your rewarding career journey&nbsp;<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A modern, state-of-the-art office setting with advanced technologies and a great team.<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.<\/p><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements:&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement:<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI):<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization:<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><p><\/p><p><strong>Exigences physiques et cognitives<br><\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <br><\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<br><\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<br><\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<br><\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. <strong><br><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-b878adc123eb52a4\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-29T20:01:43.542Z\",\"created_at\":\"2026-10-26T15:06:04.282Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/Y0BQMX1QGHAZGNBMG3F5Q0KQ2NHQBVB1\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/Y0BQMX1QGHAZGNBMG3F5Q0KQ2NHQBVB1\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null},{\"id\":\"119\",\"campaign_id\":\"1112\",\"campaign_title\":\"MSFT Sales Engineer Azure \/ Ukrainian or Serbian \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Engineer (Azure) with Ukrainian or Serbian\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":null,\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>At Concentrix we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.<\/p>\\n<p><br \/>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.<\/p>\\n<p><strong>Duties and Responsibilities<\/strong><\/p>\\n<ul>\\n<li>Secure new customer wins for Microsoft Cloud: Maximize up-sell and cross-sell opportunities by collaborating with the Customer Lifecycle Manager and Partner Connection Manager<\/li>\\n<li>Present Microsoft&rsquo;s Cloud value propositions and differentiation that align with customers&rsquo; business objectives and IT initiatives based on expertise in solution selling techniques and selling cloud-based solutions.<\/li>\\n<li>Provide technical product overview and insights pertinent to customer needs and usage scenarios.<\/li>\\n<li>Increase technical acumen delivering innovative ideas to accelerate customer success in the cloud.<\/li>\\n<li>Position competitive offerings and solutions in the context of customer needs and experiences<\/li>\\n<li>Audit and confirm implementation requirements and pricing calculations as required, so that the customer receives an accurate projection of anticipated costs in new services sought<\/li>\\n<li>Demonstrate aspects of the technical and business solution to customers over Teams<\/li>\\n<li>Execute quick technical feasibility assessments and proposal developments for the customer's identified solutions<\/li>\\n<li>Develop a Level 300 knowledge of Microsoft&rsquo;s Cloud offerings and leverage all training resources. To enter the role, a minimum of Fundamentals certification is required, Az 900 certification is preferred<\/li>\\n<li>Act as the key technical contact for the SMB Vendor Tele team with potential customers<\/li>\\n<li>Conduct group and one-on-one training across the Center on subjects of expertise<\/li>\\n<li>Meet and exceed team-level monthly, quarterly, and annual targets for net new revenue and sales pipeline, as well as operational metrics<\/li>\\n<li>Constantly research and educate yourself with the newest developments in cloud capabilities and pricing for both Microsoft and competitors.<\/li>\\n<li>Hybrid role - Mon - Fri 09:00 - 18:00<br \/><br \/><strong>Requirements:<\/strong><\/li>\\n<li>3-5 years of technology-related sales or business development experience; Experience working within a technical sales or presales environment preferred.<\/li>\\n<li>Broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions required<\/li>\\n<li>Experience creating, deploying, and operating large-scale applications on AWS\/Azure\/GCP<\/li>\\n<li>Should understand the cost of different cloud services and optimizations.<\/li>\\n<li>Should have experience with all major AWS (or) Azure services.<\/li>\\n<li>Experience with cloud-based productivity, collaboration, and communications solution designs, migrations, and technology management.<\/li>\\n<li>Proficient in the Microsoft Cloud adoption framework in planning, designing, and delivering solutions.<\/li>\\n<li>Azure Certifications are a must.<\/li>\\n<li>Should have hands-on experience working on the Cloud (AWS, Azure).<\/li>\\n<li>Bachelor&rsquo;s degree in computer science, mathematics, or engineering.<\/li>\\n<li>Exceptional interpersonal as well as verbal and written communication skills to succeed in a customer-facing role<\/li>\\n<li>Ability to explain complex technical solutions to technical and non-technical audiences and to connect technological solutions with measurable business value<\/li>\\n<li>Passion for cloud technologies and changing the world.<\/li>\\n<li>Language skills:\\n<ul>\\n<li><strong>English: Fluent (verbal and written)<\/strong><\/li>\\n<li><strong>Ukrainian or Serbian: Fluent or Native (verbal and written)<\/strong><\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Friendly multicultural and multilingual environment;&nbsp;<\/li>\\n<li>Mentoring, training, and career development programs;&nbsp;<\/li>\\n<li>Happiness programs and internal social events;&nbsp;<\/li>\\n<li>Additional health care package;&nbsp;<\/li>\\n<li>Benefits and discounts - 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With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.<\/p>\\n<p><br \/>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.<\/p>\\n<p><strong>Duties and Responsibilities<\/strong><\/p>\\n<ul>\\n<li>Secure new customer wins for Microsoft Cloud: Maximize up-sell and cross-sell opportunities by collaborating with the Customer Lifecycle Manager and Partner Connection Manager<\/li>\\n<li>Present Microsoft&rsquo;s Cloud value propositions and differentiation that align with customers&rsquo; business objectives and IT initiatives based on expertise in solution selling techniques and selling cloud-based solutions.<\/li>\\n<li>Provide technical product overview and insights pertinent to customer needs and usage scenarios.<\/li>\\n<li>Increase technical acumen delivering innovative ideas to accelerate customer success in the cloud.<\/li>\\n<li>Position competitive offerings and solutions in the context of customer needs and experiences<\/li>\\n<li>Audit and confirm implementation requirements and pricing calculations as required, so that the customer receives an accurate projection of anticipated costs in new services sought<\/li>\\n<li>Demonstrate aspects of the technical and business solution to customers over Teams<\/li>\\n<li>Execute quick technical feasibility assessments and proposal developments for the customer's identified solutions<\/li>\\n<li>Develop a Level 300 knowledge of Microsoft&rsquo;s Cloud offerings and leverage all training resources. To enter the role, a minimum of Fundamentals certification is required, Az 900 certification is preferred<\/li>\\n<li>Act as the key technical contact for the SMB Vendor Tele team with potential customers<\/li>\\n<li>Conduct group and one-on-one training across the Center on subjects of expertise<\/li>\\n<li>Meet and exceed team-level monthly, quarterly, and annual targets for net new revenue and sales pipeline, as well as operational metrics<\/li>\\n<li>Constantly research and educate yourself with the newest developments in cloud capabilities and pricing for both Microsoft and competitors.<\/li>\\n<li>Hybrid role - Mon - Fri 09:00 - 18:00<br \/><br \/><strong>Requirements:<\/strong><\/li>\\n<li>3-5 years of technology-related sales or business development experience; Experience working within a technical sales or presales environment preferred.<\/li>\\n<li>Broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions required<\/li>\\n<li>Experience creating, deploying, and operating large-scale applications on AWS\/Azure\/GCP<\/li>\\n<li>Should understand the cost of different cloud services and optimizations.<\/li>\\n<li>Should have experience with all major AWS (or) Azure services.<\/li>\\n<li>Experience with cloud-based productivity, collaboration, and communications solution designs, migrations, and technology management.<\/li>\\n<li>Proficient in the Microsoft Cloud adoption framework in planning, designing, and delivering solutions.<\/li>\\n<li>Azure Certifications are a must.<\/li>\\n<li>Should have hands-on experience working on the Cloud (AWS, Azure).<\/li>\\n<li>Bachelor&rsquo;s degree in computer science, mathematics, or engineering.<\/li>\\n<li>Exceptional interpersonal as well as verbal and written communication skills to succeed in a customer-facing role<\/li>\\n<li>Ability to explain complex technical solutions to technical and non-technical audiences and to connect technological solutions with measurable business value<\/li>\\n<li>Passion for cloud technologies and changing the world.<\/li>\\n<li>Language skills:\\n<ul>\\n<li><strong>English: Fluent (verbal and written)<\/strong><\/li>\\n<li><strong>Czech or Slovak: Fluent or Native (verbal and written)<\/strong><\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Friendly multicultural and multilingual environment;&nbsp;<\/li>\\n<li>Mentoring, training, and career development programs;&nbsp;<\/li>\\n<li>Happiness programs and internal social events;&nbsp;<\/li>\\n<li>Additional health care package;&nbsp;<\/li>\\n<li>Benefits and discounts - food vouchers, Multisport card, etc.;&nbsp;<\/li>\\n<li>Birthday Time Off;&nbsp;<\/li>\\n<li>Volunteer Time Off.&nbsp;<\/li>\\n<\/ul>\\n<p>Please send us your CV in English.\u202f&nbsp;<br \/>Only short-listed applicants will be contacted.&nbsp;<\/p>\\n<p>All applications will be treated as strictly confidential.<\/p>\",\"ats_external_id\":\"BG-1111\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-26T14:10:08.538+02:00\",\"created_at\":\"2026-10-26T14:06:13.743+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTEx?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTEx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"121\",\"campaign_id\":\"1109\",\"campaign_title\":\"MSFT Inside Sales AM \/ Ukrainian \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Account Manager with Polish\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":null,\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>At Concentrix we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.<\/p>\\n<p><br \/>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.<\/p>\\n<p><strong>Duties and Responsibilities<\/strong><\/p>\\n<ul>\\n<li>Be the first contact point for many customers, deliver a strong first impression and set the foundation for long term customer relationships.<\/li>\\n<li>Quarterback sales from lead to purchase; be the main point of contact for Microsoft's customers, leading the sales strategy, overcoming objections, and negotiating success.<\/li>\\n<li>Engage with small and medium businesses across industries, company sizes and types to determine their needs and identify opportunities to fulfill their needs with Microsoft's leading cloud technologies.<\/li>\\n<li>Obsess over Microsoft&rsquo;s customers and prospects to deliver a world-class customer engagement experience.<\/li>\\n<li>Secure customer wins for Microsoft Cloud: Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers<\/li>\\n<li>Position competitive offerings and solutions in the context of customer needs and experiences<\/li>\\n<li>Demonstrate verbally and in writing how customers can capture value and envision their future with Microsoft&rsquo;s technologies.<\/li>\\n<li>Effectively turn prospects and qualified leads into opportunities and revenue pipeline by filtering them through different criteria, e.g., BANT (budget, authority, need and timeline)<\/li>\\n<li>Meet and exceed targets for net-new revenue and sales pipeline; accurately forecast sales, pipeline and usage for the products and solutions in scope; contact 200 leads and create 30 Opportunities per month; maintain high daily activity, minimum ~60-90 activities\/day<\/li>\\n<li>Leverage social, digital, video, chat, phone and demonstration environments to effectively reach, sell to and manage Microsoft customers.<\/li>\\n<li>Collect feedback from customers and articulate it back to the business: &ldquo;Voice of customer.&rdquo;<\/li>\\n<li>Hybrid role - Mon - Fri 09:00 - 18:00<br \/><br \/><strong>Requirements:<\/strong><\/li>\\n<li>High school diploma required; Bachelor&rsquo;s degree preferred.<\/li>\\n<li>2-3+ years&rsquo; sales experience with a proven track record of success is required. 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(verbal and written)<\/strong><\/li>\\n<li><strong>Polish: Fluent or Native (verbal and written)<\/strong><\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Friendly multicultural and multilingual environment;&nbsp;<\/li>\\n<li>Mentoring, training, and career development programs;&nbsp;<\/li>\\n<li>Happiness programs and internal social events;&nbsp;<\/li>\\n<li>Additional health care package;&nbsp;<\/li>\\n<li>Benefits and discounts - food vouchers, Multisport card, etc.;&nbsp;<\/li>\\n<li>Birthday Time Off;&nbsp;<\/li>\\n<li>Volunteer Time Off.&nbsp;<\/li>\\n<\/ul>\\n<p>Please send us your CV in English.\u202f&nbsp;<br \/>Only short-listed applicants will be contacted.&nbsp;<\/p>\\n<p>All applications will be treated as strictly confidential.<\/p>\",\"ats_external_id\":\"BG-1109\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-29T11:19:42.460+02:00\",\"created_at\":\"2026-10-26T13:49:48.492+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTA5?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTA5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"}]}<\/script><script type=\"text\/javascript\">const jobsData = JSON.parse(document.getElementById(\"jobsData\").textContent);<\/script>            <\/div>\n        <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-986f451 e-flex e-con-boxed e-con e-parent\" data-id=\"986f451\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8167406 elementor-widget elementor-widget-text-editor\" data-id=\"8167406\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h6>\uac8c\uc784 \uccb4\uc778\uc800\ub97c \ub9cc\ub098\ubcf4\uc138\uc694<\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56f5ab3 elementor-widget elementor-widget-text-editor\" data-id=\"56f5ab3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>\ub2f9\uc0ac\uc5d0\uc11c\uc758 \uc0b6<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65d8876 elementor-pagination-type-bullets elementor-pagination-position-outside elementor-widget elementor-widget-loop-carousel\" data-id=\"65d8876\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;template_id&quot;:56,&quot;_skin&quot;:&quot;post&quot;,&quot;slides_to_show&quot;:&quot;3&quot;,&quot;slides_to_show_tablet&quot;:&quot;2&quot;,&quot;slides_to_show_mobile&quot;:&quot;1&quot;,&quot;slides_to_scroll&quot;:&quot;1&quot;,&quot;edit_handle_selector&quot;:&quot;.elementor-loop-container&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;speed&quot;:500,&quot;pagination&quot;:&quot;bullets&quot;,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"loop-carousel.post\">\n\t\t\t\t\t\t\t<div class=\"swiper elementor-loop-container elementor-grid\" role=\"list\" dir=\"ltr\">\n\t\t\t\t<div class=\"swiper-wrapper\" aria-live=\"off\">\n\t\t<style id=\"loop-56\">.elementor-56 .elementor-element.elementor-element-3b5eb67{--display:flex;--flex-direction:column;--container-widget-width:100%;--container-widget-height:initial;--container-widget-flex-grow:0;--container-widget-align-self:initial;--flex-wrap-mobile:wrap;--gap:0px 0px;--row-gap:0px;--column-gap:0px;}.elementor-56 .elementor-element.elementor-element-194baf3{--display:flex;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-widget-image .widget-image-caption{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}.elementor-56 .elementor-element.elementor-element-3a3ba00 img{border-radius:35px 35px 0px 0px;}.elementor-56 .elementor-element.elementor-element-5d02317{--display:flex;--border-radius:0px 0px 35px 35px;--padding-top:30px;--padding-bottom:30px;--padding-left:30px;--padding-right:30px;}.elementor-56 .elementor-element.elementor-element-5d02317:not(.elementor-motion-effects-element-type-background), .elementor-56 .elementor-element.elementor-element-5d02317 > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-color:#F1F1F1;}.elementor-widget-text-editor{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );color:var( --e-global-color-text );}.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:var( --e-global-color-primary );}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap, .elementor-widget-text-editor.elementor-drop-cap-view-default .elementor-drop-cap{color:var( --e-global-color-primary );border-color:var( --e-global-color-primary );}.elementor-56 .elementor-element.elementor-element-45b647f{font-family:\"Montserrat\", Sans-serif;font-weight:600;color:var( --e-global-color-8adaa76 );}.elementor-56 .elementor-element.elementor-element-45b647f.elementor-element{--flex-grow:1;--flex-shrink:0;}.elementor-widget-theme-post-content{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}<\/style>\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"56\" class=\"elementor elementor-56 swiper-slide e-loop-item e-loop-item-598 post-598 game-changers type-game-changers status-publish has-post-thumbnail hentry\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-3b5eb67 e-flex e-con-boxed e-con e-parent\" data-id=\"3b5eb67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-194baf3 e-con-full e-flex e-con e-child\" data-id=\"194baf3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a3ba00 elementor-widget elementor-widget-image\" data-id=\"3a3ba00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal.webp\" class=\"attachment-large size-large wp-image-597\" alt=\"\ube4c\ub784, \uc6b4\uc601 \uad00\ub9ac\uc790 (\ud130\ud0a4)\" srcset=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal.webp 450w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal-300x300.webp 300w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal-150x150.webp 150w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d02317 e-con-full e-flex e-con e-child\" data-id=\"5d02317\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45b647f elementor-widget elementor-widget-text-editor\" data-id=\"45b647f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\ube4c\ub784, \uc6b4\uc601 \uad00\ub9ac\uc790 (\ud130\ud0a4)\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d7f317 elementor-widget elementor-widget-theme-post-content\" data-id=\"6d7f317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t\t\n<p class=\"wp-block-paragraph\">\uc800\ub294 2021\ub144 2\uc6d4\uc5d0 \uace0\uac1d \ub300\ud45c\ub85c \uc6b0\ub9ac \ud68c\uc0ac\uc5d0\uc11c \uc77c\ud558\uae30 \uc2dc\uc791\ud588\uc2b5\ub2c8\ub2e4. \uac19\uc740 \ud574, \uccab \ubc88\uc9f8 \uc2b9\uc9c4\uc73c\ub85c \ud488\uc9c8 \uc804\ubb38\uac00 \ubcf4\uc870 \uc5ed\ud560\uc744 \ub9e1\uc558\uc2b5\ub2c8\ub2e4. 2022\ub144\uc5d0\ub294 \ud300 \ub9ac\ub354\uac00 \ub418\uc5c8\uace0, 2023\ub144\uc5d0\ub294 \uc6b4\uc601 \uad00\ub9ac\uc790, \uadf8\ub9ac\uace0 \ub9c8\uc9c0\ub9c9\uc73c\ub85c 2024\ub144\uc5d0 \uc2dc\ub2c8\uc5b4 \uc6b4\uc601 \uad00\ub9ac\uc790\ub85c \uc2b9\uc9c4\ud588\uc2b5\ub2c8\ub2e4. \uc81c\uac00 \uc81c \uacbd\ub825\uc744 \uacf5\uc720\ud558\ub294 \uc774\uc720\ub294 \uc6b0\ub9ac \ud68c\uc0ac\uac00 \uc81c\uacf5\ud558\ub294 \ub3c5\ud2b9\ud55c \uacbd\ub825 \uae30\ud68c\ub97c \uac15\uc870\ud558\uae30 \uc704\ud568\uc785\ub2c8\ub2e4. \uc81c \uad00\ub9ac\uc790\ub2d8\uc758 \uc9c0\uc18d\uc801\uc778 \uc9c0\uc6d0 \ub355\ubd84\uc5d0 \uc800\ub294 \uc804\ubb38\uc801\uc73c\ub85c\ub098 \uac1c\uc778\uc801\uc73c\ub85c \uc131\uc7a5\ud560 \uc218 \uc788\uc5c8\uc2b5\ub2c8\ub2e4.    <\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"56\" class=\"elementor elementor-56 swiper-slide e-loop-item e-loop-item-632 post-632 game-changers type-game-changers status-publish has-post-thumbnail hentry\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-3b5eb67 e-flex e-con-boxed e-con e-parent\" data-id=\"3b5eb67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-194baf3 e-con-full e-flex e-con e-child\" data-id=\"194baf3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a3ba00 elementor-widget elementor-widget-image\" data-id=\"3a3ba00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen.webp\" class=\"attachment-large size-large wp-image-631\" alt=\"\ub2c8\uc2a4\ub9b0, \ucf58\ud150\uce20 \uac80\ud1a0 \uc790\ubb38\uac00 (\uc694\ub974\ub2e8)\" srcset=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen.webp 450w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen-300x300.webp 300w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen-150x150.webp 150w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d02317 e-con-full e-flex e-con e-child\" data-id=\"5d02317\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45b647f elementor-widget elementor-widget-text-editor\" data-id=\"45b647f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\ub2c8\uc2a4\ub9b0, \ucf58\ud150\uce20 \uac80\ud1a0 \uc790\ubb38\uac00 (\uc694\ub974\ub2e8)\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d7f317 elementor-widget elementor-widget-theme-post-content\" data-id=\"6d7f317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t\t\n<p class=\"wp-block-paragraph\">Concentrix\uc5d0\uc11c \uadfc\ubb34\ud558\ub294 \ub3d9\uc548 \ubd84\uc11d\ub825\uacfc \ubb38\uc81c \ud574\uacb0 \ub2a5\ub825\uc744 \uc5f0\ub9c8\ud558\uc5ec \ubcf5\uc7a1\ud55c \ucf58\ud150\uce20 \uac80\ud1a0 \uc791\uc5c5\uc744 \ud6a8\uc728\uc801\uc73c\ub85c \ucc98\ub9ac\ud560 \uc218 \uc788\uac8c \ub418\uc5c8\uc2b5\ub2c8\ub2e4. \ub610\ud55c, \uc758\uc0ac\uc18c\ud1b5 \ub2a5\ub825\ub3c4 \ud5a5\uc0c1\ub418\uc5b4 \ud300\uacfc \ub354 \ud6a8\uacfc\uc801\uc73c\ub85c \ud611\ub825\ud558\uace0 \uba85\ud655\ud55c \ud53c\ub4dc\ubc31\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\uac8c \ub418\uc5c8\uc2b5\ub2c8\ub2e4. \uc138\ubd80 \uc0ac\ud56d\uc5d0 \ub300\ud55c \uc608\ub9ac\ud55c \ub208\ub3c4 \uae38\ub7ec, \uc6b0\ub9ac \ucf58\ud150\uce20\uac00 \uc815\ud655\uc131\uacfc \ud488\uc9c8\uc758 \ucd5c\uace0 \uae30\uc900\uc744 \ucda9\uc871\ud558\ub3c4\ub85d \ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.  <\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"56\" class=\"elementor elementor-56 swiper-slide e-loop-item e-loop-item-666 post-666 game-changers type-game-changers status-publish has-post-thumbnail hentry\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-3b5eb67 e-flex e-con-boxed e-con e-parent\" data-id=\"3b5eb67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-194baf3 e-con-full e-flex e-con e-child\" data-id=\"194baf3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a3ba00 elementor-widget elementor-widget-image\" data-id=\"3a3ba00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas.webp\" class=\"attachment-large size-large wp-image-665\" alt=\"Eneas, Team Leader (Brazil)\" srcset=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas.webp 450w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas-300x300.webp 300w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas-150x150.webp 150w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d02317 e-con-full e-flex e-con e-child\" data-id=\"5d02317\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45b647f elementor-widget elementor-widget-text-editor\" data-id=\"45b647f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\uc5d0\ub124\uc544\uc2a4, \ud300 \ub9ac\ub354 (\ube0c\ub77c\uc9c8)\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d7f317 elementor-widget elementor-widget-theme-post-content\" data-id=\"6d7f317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t\t\n<p class=\"wp-block-paragraph\">\uc800\uc5d0\uac8c Concentrix\uc5d0\uc11c \uc77c\ud558\ub294 \uac83\uc740 \ub9e4\uc6b0 \ubcf4\ub78c \uc788\ub294 \uc77c\uc785\ub2c8\ub2e4. \uc5ec\uae30\uc5d0\uc11c \uc800\ub294 \uc804\ubb38\uc9c1\uc73c\ub85c \uc131\uc7a5\ud588\uace0, \uc774\ubbf8 \uc138 \ubc88 \uc131\uc7a5\ud588\uc73c\uba70 \ub354 \ub098\uc544\uac08 \uc218 \uc788\ub2e4\ub294 \ub290\ub08c\uc744 \ubc1b\uc2b5\ub2c8\ub2e4. \uc790\uc2e0\uc758 \uc7a0\uc7ac\ub825\uc744 \ubbff\uace0 \ubaa9\ud45c\ub97c \ucd94\uad6c\ud558\uc138\uc694. \uc5ec\uae30\uc11c \uc131\uc7a5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. Concentrix\uc5d0\uc11c \uc77c\ud558\ub294 \uac83\uc744 \uc0ac\ub791\ud569\ub2c8\ub2e4. Concentrix\ub97c \uc815\uc758\ud558\ub294 \ub2e8\uc5b4\ub294 \uae30\ud68c\uc785\ub2c8\ub2e4.    <\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f8482cc elementor-align-center elementor-widget elementor-widget-button\" data-id=\"f8482cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/jobs.concentrix.com\/ko\/benefits\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Concentrix\uc640 \ud568\uaed8\ud574\uc57c \ud558\ub294 \uc774\uc720<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Jobs \ubd80\ubaa8\ub97c&nbsp;\uc704\ud55c&nbsp;\ucc44\uc6a9&nbsp;\uacf5\uace0 \ud559\uc0dd\uc744&nbsp;\uc704\ud55c&nbsp;\ucc44\uc6a9&nbsp;\uacf5\uace0 \uc7ac\ud0dd&nbsp;\uadfc\ubb34&nbsp;\ucc44\uc6a9&nbsp;\uacf5\uace0 \ud574\uc678&nbsp;\ucc44\uc6a9&nbsp;\uacf5\uace0\ub9ac\ub354\ub97c&nbsp;\uc704\ud55c&nbsp;\ucc44\uc6a9&nbsp;\uacf5\uace0 \ud0d0\ud5d8\uac00\ub97c&nbsp;\uc704\ud55c&nbsp;\ucc44\uc6a9&nbsp;\uacf5\uace0 \ubaa8\ub450\ub97c&nbsp;\uc704\ud55c&nbsp;\ucc44\uc6a9&nbsp;\uacf5\uace0 LocationAll CountriesAlbaniaAlgeriaArgentinaAustraliaAustriaBelgiumBeninBosnia and HerzegovinaBrazilBulgariaCanadaChinaColombiaCosta RicaCura\u00e7aoCzechiaC\u00f4te d&#039;IvoireDenmarkDominican RepublicEgyptEl SalvadorEstoniaFinlandFranceGeorgiaGermanyGhanaGreeceGuatemalaHondurasHungaryIndiaIndonesiaIrelandIsraelItalyJamaicaJapanJordanKorea (Republic of)KosovoLatviaLithuaniaNorth MacedoniaMadagascarMalaysiaMexicoMoroccoNetherlandsNew ZealandNicaraguaPeruPhilippinesPolandPortugalRomaniaSaudi ArabiaSenegalSerbiaSingaporeSlovakiaSouth AfricaSpainSurinameSwedenSwitzerlandThailandTunisiaT\u00fcrkiyeUnited Arab EmiratesUnited KingdomUnited StatesVietnam \uc8fc\uc758: \ucc44\uc6a9 \uc0ac\uae30 \uacbd\uace0\uc6b0\ub9ac\uc758 \ucc44\uc6a9 \uacfc\uc815\uc744 \uc774\ud574\ud558\ub294 \uac83\uc740 \ucd5c\uadfc \uc99d\uac00\ud558\uace0 \uc788\ub294 \uc628\ub77c\uc778 \ucc44\uc6a9 \uc0ac\uae30\ub85c \ubd80\ud130 \uc790\uc2e0\uc744 \ubcf4\ud638\ud558\ub294 \ub370 \uaf2d \ud544\uc694\ud55c \uc77c\uc785\ub2c8\ub2e4. \uc7a0\uc2dc \uc2dc\uac04\uc744 \ub0b4\uc5b4 \ucc44\uc6a9 \uacfc\uc815, \uc77c\ubc18\uc801\uc778 \ucc44\uc6a9 \uacc4\ud68d\uc744 \uc54c\uc544\ubcf4\uace0 [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":193,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"class_list":["post-894","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Work with Concentrix - Game Changing Customer Support Jobs<\/title>\n<meta name=\"description\" content=\"Are you looking for a job in customer support and contact? 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