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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0<span>Customer Service Representative in Porto, Portugal (On-Site)<\/span><\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What you will do in this role\u00a0<\/span><\/b><\/p><p><\/p><p><span>You will be dealing with customers contacting us to cancel due to competitors deals or customers contacting us due to receiving an end of contract notification (Discounts expired and need to re-contract). \u00a0<\/span><\/p><p><span>\u00a0\u00a0<\/span><\/p><ul><li><p><span>Receiving inbound calls from customers contacting us about their contract<\/span><\/p><\/li><li><p><span>Communicating with existing customers and internal customers (other departments) \u00a0<\/span><\/p><\/li><li><p><span>Answering customer queries, arranging services for customers \u00a0<\/span><\/p><\/li><li><p><span>Entering and updating customer information to the internal database \u00a0<\/span><\/p><\/li><li><p><span>Analysing customer behaviour. Tailoring services to suit customer\u2019s needs (Fact finding and Objection handling) \u00a0<\/span><\/p><\/li><li><p><span>Handling customer complaints by understanding the needs of clients and responding effectively taking ownership \u00a0<\/span><\/p><\/li><li><p><span>Developing aggressive retention strategies based on customer feedback \u00a0<\/span><\/p><\/li><li><p><span>Negotiating with customers to renew contracts and retain business also focusing heavily on revenue \u00a0<\/span><\/p><\/li><li><p><span>Having regular coaching sessions with Team manager and Quality coaches to propose customer retention solutions and improve call structure \u00a0<\/span><\/p><\/li><li><p><span>Documenting customers notes and actions taken on each call \u00a0<\/span><\/p><\/li><li><p><span>Building positive relationships with customers, team leaders and OPS \u00a0<\/span><\/p><\/li><li><p><span>Demonstrating success in surpassing targets, KPI\u2019s and objectives within the team.<\/span><\/p><\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>Concentrix is a great match if you:<\/p><ul><li><p><span>Have an advanced level of <\/span><span>English (written and oral) (C1)<\/span><\/p><\/li><li><p>Prior Customer Service Experience - is mandatory (minimum 6 months);<\/p><\/li><li><p>High curiosity about the cryptocurrency market;<\/p><\/li><li><p>Ability to effectively communicate, both written and verbally;<\/p><\/li><li><p>Skilled in multi-tasking &amp; working under pressure;<\/p><\/li><li><p>Fast learner, diligent worker.<\/p><\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li><span>Central location in Porto,\u00a0Portugal<\/span><\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p><\/div><\/div><p><\/p>\",\"ats_external_id\":\"R1721700\",\"location\":\"Porto\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T20:07:23.638+08:00\",\"created_at\":\"2026-04-10T20:06:16.864+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTIxNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer-Service-Advisor--English-speaking----Telecommunications-company_R1721700\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Porto\",\"state\":null,\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4100-467\",\"primary_location\":{\"id\":\"PT-POR-POPRK-01\",\"wid\":\"50c1c96fb0090110116ae031731d9cfd\",\"descriptor\":\"PRT POP (ICNPO)\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0610\",\"descriptor\":\"Advisor I, Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368218\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer-Service-Advisor--English-speaking----Telecommunications-company_R1721700\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer-Service-Advisor--English-speaking----Telecommunications-company_R1721700\/apply\",\"job_requisition_id\":\"R1721700\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721700\",\"wid\":\"0b9a4a8b2686102446b0bc64ab840000\",\"descriptor\":\"Customer Service Advisor (English-speaking) - Telecommunications company\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1097\",\"campaign_id\":\"16962\",\"campaign_title\":\"Team Leader, Operations R1721632\",\"campaign_type\":\"job_application\",\"job_title\":\"French Team Leader\",\"street\":\"GRC Athens - Minwos 10-16\",\"address\":\"GRC Athens - Minwos 10-16\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. 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Schedule and organize team activities<\/p><\/li><li><p>Stay current on internal work processes, policies and procedures. 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Minwos 10-16\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"catarina.soares1@concentrix.com\"},\"first_name\":\"Soares, Catarina\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102131887\",\"wid\":\"ee9b1cd1bea31019452e1b00c06b0000\",\"descriptor\":\"Catarina Soares (102131887)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368168\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/French-Team-Leader_R1721632\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/French-Team-Leader_R1721632\/apply\",\"job_requisition_id\":\"R1721632\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nicolas.bosco@concentrix.com\"},\"first_name\":\"Nicolas Bosco (102564134)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721632\",\"wid\":\"f11da311a85a10243eb0f645883f0000\",\"descriptor\":\"French Team Leader\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"518\",\"campaign_id\":\"31200\",\"campaign_title\":\"Advisor I, Customer Service R1721612\",\"campaign_type\":\"job_application\",\"job_title\":\"Moderator de con\u021binut (limba rom\u00e2n\u0103) - Social Media - Relocare \u00een Portugalia\",\"street\":\"PRT POP (ICNPO)\",\"address\":\"PRT POP (ICNPO)\",\"city\":\"Porto\",\"state\":null,\"postal_code\":\"4100-467\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Reimagineaz\u0103-\u021bi cariera\u00a0<\/b><\/p><p>E\u0219ti \u00een c\u0103utarea unei schimb\u0103ri de carier\u0103 \u00een cadrul unei organiza\u021bii globale orientate spre viitor? Vino s\u0103 faci parte din compania noastr\u0103 premiat\u0103, condus\u0103 de oamenii no\u0219tri din peste 70 de \u021b\u0103ri, unde TO\u021aI membrii contribuie \u0219i \u00ee\u0219i sus\u021bin reciproc succesul \u0219i bun\u0103starea, uni\u021bi cu m\u00e2ndrie ca fiind &#34;game-changers&#34;. Suntem recunoscu\u021bi cu premii precum &#34;World&#39;s Best Workplaces&#34;, Best Companies for Career Growth, and \u201cBest Company Culture&#34;, an de an.\u00a0<\/p><p><\/p><p>Dac\u0103 e\u0219ti interesat s\u0103 evoluezi \u0219i s\u0103 te perfec\u021bionezi \u00een calitate de <b><i>Moderator de Con\u021binut<\/i><\/b> <b><i>\u00een<\/i><\/b> <b><i>Porto, Portugalia<\/i><\/b> <b><i>(la fa\u021ba locului),<\/i> <\/b>\u00ee\u021bi vei folosi abilit\u0103\u021bile pentru a sus\u021bine diverse domenii de Social Media ale clientului nostru. De asemenea, vei contribui activ la respectarea liniilor directoare ale clientului, promov\u00e2nd \u0219i inplic\u0103ndu-te \u00een \u00eembun\u0103t\u0103\u021birea continu\u0103 a serviciilor oferite tuturor utilizatorilor.<\/p><p><\/p><p><\/p><p><b>Cre\u0219tere \u00een carier\u0103 \u0219i dezvoltarea personal\u0103\u00a0<\/b><\/p><p>\u00ce\u021bi vom oferi traininguri, acces la cele mai noi tehnologii \u0219i suportu continuu pentru ca tu s\u0103 te po\u021bi dezvolta c\u00e2t mai mult. La Concentrix exist\u0103 un poten\u021bial real de cre\u0219tere profesional\u0103 \u0219i personal\u0103. De fapt, aproximativ 80% dintre managerii \u0219i liderii no\u0219tri au fost promova\u021bi din intern! De aceea, oferim o serie de programe GRATUITE de \u00eenv\u0103\u021bare \u0219i dezvoltare, concepute special pentru a te sprijini \u00een drumul c\u0103tre cariera pe care \u021bi-ai imaginat-o.\u00a0<\/p><p><\/p><p><\/p><p><b>Ce vei face \u00een acest rol<\/b><\/p><p>\u00cen calitate de <b>Moderator de Con\u021binut<\/b> \u00een echipa noastr\u0103, vei:<\/p><ul><li>\u00cenc\u0103 de la \u00eenceput, vei avea un rol activ \u00eentr-o c\u0103utare continu\u0103 de ini\u021biative pentru \u00eembun\u0103t\u0103\u021birea serviciilor \u0219i a experien\u021bei generale a utilizatorilor;<\/li><li>Revizui, audita \u0219i modera con\u021binutul provenit de la clien\u021bii finali \u0219i\u00a0 drepturile de autor;<\/li><li>Juca un rol important \u00een revizuirea comportamentelor utilizatorilor, precum \u0219i \u00een asigurarea respect\u0103rii regulilor din social media;<\/li><li>Analiza rapoartele \u00een conformitate cu protocoalele, procedurile \u0219i instruc\u021biunile ca punct de plecare, men\u021bin\u00e2nd un nivel ridicat de calitate \u00een fiecare raport;<\/li><li>Avea un punct central de moderare \u00eentre utilizatorii de social media, aplic\u00e2nd politicile noastre cu referire la nuan\u021be \u0219i contexte specifice \u00eentr-un mediu \u00een continu\u0103 dezvoltare;<\/li><li>Ve\u021bi lua decizii autonome \u00een probleme complexe, de natur\u0103 poten\u021bial sensibil\u0103 sau critic\u0103 pentru afaceri.<\/li><\/ul><p><\/p><p><\/p><p><b>Abilitatiile tale<\/b><\/p><p>Concentrix este potrivirea ideal\u0103 dac\u0103:<\/p><ul><li>Ai cuno\u0219tin\u021be avansate de limba rom\u00e2n\u0103 scris \u0219i vorbit(C1)<\/li><li>Ai cuno\u0219tin\u021be avansate de limba englez\u0103 scris \u0219i vorbit(B2)<\/li><li>Ai cel pu\u021bin 6 luni experien\u021b\u0103 \u00eentr-un domeniu conex<\/li><li>Abilit\u0103\u021bi orientate c\u0103tre rela\u021bia cu clien\u021bii<\/li><li>Toleran\u021b\u0103 la munca repetitiv\u0103 \u00eentr-un mediu de lucru dinamic, cu ritm rapid \u0219i productivitate ridicat\u0103<\/li><li>Capacitatea de a lucra at\u00e2t \u00een echip\u0103, c\u00e2t \u0219i independent<\/li><li>Capacitatea de a \u00eendeplini mai multe sarcini simultan, abilit\u0103\u021bi de ra\u021bionament critic \u0219i comunicare eficient\u0103<\/li><li>Capacitate de \u00eenv\u0103\u021bare rapid\u0103, muncitor \u0219i con\u0219tiincios<\/li><\/ul><p><\/p><p><i><u>Dac\u0103 sim\u021bi c\u0103 nu \u00eendepline\u0219ti toate cerin\u021bele, te \u00eencuraj\u0103m totu\u0219i s\u0103 aplici. Vom face tot posibilul s\u0103 \u00ee\u021bi g\u0103sim jobul potrivit, fie c\u0103 este acesta sau altul.<\/u><\/i><\/p><p><\/p><p><\/p><p><b>Ce ai de c\u00e2\u0219tigat\u00a0<\/b><\/p><p>\u00cen acest rol, oferim beneficii care s\u0103 te ajut\u0103 s\u0103 \u00ee\u021bi sus\u021bii stilul de via\u021b\u0103 unic:<\/p><ul><li>Contract full time pe o perioad\u0103 nedeterminat\u0103\u00a0(negociabil \u00een func\u021bie de experien\u021ba ta \u0219i de nevoile clientului nostru)<\/li><li>Salariu competitiv \u0219i bonus de performan\u021b\u0103<\/li><li>Pachet de relocare pentru persoanele care vin din str\u0103in\u0103tate<\/li><li>Loca\u021bie central\u0103 \u00een Porto, Portugalia<\/li><li>Oportunit\u0103\u021bi de bonusuri pentru recomandarea unui prieten (referral)<\/li><li>Formare complet\u0103, pl\u0103tit\u0103 despre companie \u0219i proiectul pe care vei lucra\u00a0<\/li><li>Program de dezvoltare a carierei \u0219i cursuri de specialitate\u00a0<\/li><\/ul><p><\/p><p><\/p><p><b>Experimenta\u021bi cea mai bun\u0103 versiune !<\/b><\/p><p>Dac\u0103 toate acestea par a fi urm\u0103torul pas perfect \u00een c\u0103l\u0103toria ta profesional\u0103, vrem s\u0103 auzim de la tine. Aplica\u021bi ast\u0103zi \u0219i descoperi\u021bi de ce peste 440 de mii de schimb\u0103tori de jocuri din \u00eentreaga lume numesc Concentrix \u201eangajatorul lor preferat\u201d.<\/p><p><\/p><p><\/p><p><b>Concentrix este un angajator care ofer\u0103 \u0219anse egale de angajare\u00a0<\/b><\/p><p><i>Ne m\u00e2ndrim cu faptul c\u0103 suntem uni\u021bi ca o singur\u0103 echip\u0103, o singur\u0103 companie, la nivel global. Ne angaj\u0103m s\u0103 oferim oportunit\u0103\u021bi egale de angajare pentru to\u021bi candida\u021bii \u0219i un mediu de lucru lipsit de discriminare \u0219i h\u0103r\u021buire. Toate practicile noastre de recrutare se bazeaz\u0103 pe cerin\u021bele postului \u0219i pe calific\u0103rile profesionale, f\u0103r\u0103 a \u021bine cont de ras\u0103, v\u00e2rst\u0103, identitate de gen, orientare sexual\u0103, religie, etnie, statut familial sau parental, origine na\u021bional\u0103, handicap sau orice alt\u0103 clasificare protejat\u0103 de legile na\u021bionale aplicabile.\u00a0<\/i><\/p><p><\/p><p><\/p><p><b>Eligibilitate\u00a0<\/b><\/p><p>\u00cen conformitate cu legisla\u021bia muncii din Portugalia, numai candida\u021bii care sunt autoriza\u021bi legal s\u0103 lucreze \u00een Portugalia vor fi lua\u021bi \u00een considerare pentru acest post.<\/p>\",\"ats_external_id\":\"R1721612\",\"location\":\"Porto\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T18:13:24.190+08:00\",\"created_at\":\"2026-04-10T18:12:14.132+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTIwMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Moderator-de-con-inut--limba-romn----Social-Media---Relocare-n-Portugalia_R1721612\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Porto\",\"state\":null,\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4100-467\",\"primary_location\":{\"id\":\"PT-POR-POPRK-01\",\"wid\":\"50c1c96fb0090110116ae031731d9cfd\",\"descriptor\":\"PRT POP (ICNPO)\"}},\"languages\":[\"Romanian\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368103\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Moderator-de-con-inut--limba-romn----Social-Media---Relocare-n-Portugalia_R1721612\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Moderator-de-con-inut--limba-romn----Social-Media---Relocare-n-Portugalia_R1721612\/apply\",\"job_requisition_id\":\"R1721612\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721612\",\"wid\":\"7b977d15dc6210243b79d46c10f50000\",\"descriptor\":\"Moderator de con\u021binut (limba rom\u00e2n\u0103) - Social Media - Relocare \u00een Portugalia\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"519\",\"campaign_id\":\"31199\",\"campaign_title\":\"Advisor I, Customer Service R1721611\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderation (Romanian-speaking) - Social Media\",\"street\":\"PRT POP (ICNPO)\",\"address\":\"PRT POP (ICNPO)\",\"city\":\"Porto\",\"state\":null,\"postal_code\":\"4100-467\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><span>If you\u2019re looking to grow and be inspired, as a<\/span><b>\u00a0Content Moderator in Porto, Portugal (On-Site)<\/b><span>\u00a0y<\/span><span>ou will make use of your skills, supporting our client&#39;s different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/span><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Content Moderator, you will:<\/p><ul><li><span>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/span><\/li><li><span>Review, audit and moderate contents from the end customer and\u00a0 copyright;<\/span><\/li><li><span>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/span><\/li><li><span>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/span><\/li><li><span>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/span><\/li><li><span>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/span><\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li><span>Fluent, verbal and written in Romanian (C1)<\/span><\/li><li><span>Fluent, verbal and written in English (B2)<\/span><\/li><li><span>At least 6 months of relevant experience in related fields<\/span><\/li><li><span>Strong customer service oriented skills<\/span><\/li><li><span>Tolerance for repetitive work in a fast-paced, high production work environment<\/span><\/li><li><span>Ability to work as a team member, as well as independently<\/span><\/li><li><span>Ability to multitask, possess critical reasoning skills and communicate effectively<\/span><\/li><li><span>Fast learner, diligent worker<\/span><\/li><\/ul><p><\/p><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Relocation package for people coming from abroad<\/li><li><span>Central location in Porto,\u00a0Portugal<\/span><\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Customer Service Representative in Porto, Portugal (On-Site)<\/b>, you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Respond to customer inquiries across multiple channels (e.g., email, chat, phone), ensuring accurate and timely updates in CRM systems with all relevant details.<\/li><li>Build strong relationships with customers by addressing their questions and resolving issues professionally, promptly, and with empathy.<\/li><li>Enhance customer loyalty and satisfaction by providing effective solutions and ensuring a seamless experience throughout every interaction.<\/li><li>Maintain a friendly, professional, and approachable tone in all communications, fostering trust and positive engagement.<\/li><li>Collaborate closely with team members and management to optimize workflows and deliver a superior customer experience.<\/li><li>Identify common customer challenges, provide actionable feedback on recurring issues, and proactively suggest areas for improvement in processes or policies.<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Are fluent in European Portuguese (written and spoken) and have a strong command of English for internal communication.<\/li><li>Have experience in customer service, preferably in the travel or online booking industry.<\/li><li>Are passionate about travel and hospitality, with an understanding of the needs and expectations of travelers.<\/li><li>Are skilled at interpreting and applying company policies, procedures, and service guidelines to assist customers effectively.<\/li><li>Can work independently, make sound decisions, and document customer interactions accurately and efficiently.<\/li><li>Possess excellent problem-solving skills and can deliver personalized solutions to meet customer needs and resolve issues.<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Central location in Porto, Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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Xiaomi\",\"street\":null,\"address\":null,\"city\":\"Warsaw\",\"state\":\"Masovian Voivodeship\",\"postal_code\":\"03\",\"region\":\"Mazowieckie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">Your responsibilities<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Providing high-quality customer service via phone, email, chat, and social media;<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Assisting with product information and resolving technical issues;<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Initiating and managing Xiaomi device repair processes;<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Adhering to detailed project guidelines and maintaining high service standards;<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Supporting team goals and contributing to a positive workplace environment.<\/li>\\n<\/ul>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-requirements\\\" data-scroll-id=\\\"requirements-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-requirements-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"section-offer-view-section-title\\\">Our requirements<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-expected-1\\\">\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">\u2705 Knowledge of Serbian - C1 level and English - B1\/B2 level;<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">\u2705 Basic computer skills (Windows environment);<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">\u2705 Problem-solving and communication skills;<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">\u2705 Ability to learn quickly and memorize technical information.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-offered\\\" data-scroll-id=\\\"offered-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-offered-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">What we offer<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_t766pxj\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">\ud83d\udcb5 Salary: 7 500 PLN + performance bonus;<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">\ud83c\udfe0 Hybrid work model: The first month in the office, then hybrid work (50% in the office, 50% remote);<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">\ud83e\uddd1&zwj;\ud83c\udfeb Training: 2 weeks of comprehensive in-office training;<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">\u2139\ufe0f Benefits package: private LuxMed healthcare, MyBenefit with a monthly budget, life insurance, MultiSport, fruit on Wednesdays, and Pizza Days! \ud83c\udf55<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">\ud83d\udd10 Employment contract with a 3-month trial period;<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">\ud83d\udcc8 Development opportunities through coaching and skill development sessions;<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">\ud83e\udd1d Supportive team environment.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/section>\",\"ats_external_id\":\"2678822688\",\"location\":\"Warsaw, Mazowieckie\",\"job_type\":\"full_time\",\"salary\":\"7500\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-04-10T10:02:06.089+02:00\",\"created_at\":\"2026-04-10T09:38:26.827+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OTg?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OTg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1099\",\"campaign_id\":\"16919\",\"campaign_title\":\"Sr. Project Manager (TCF) R1720727\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Technical Project Manager (Delivery Manager)\",\"street\":\"USA WA Work-at-Home\",\"address\":\"USA WA Work-at-Home\",\"city\":\"USA\",\"state\":\"Washington\",\"postal_code\":\"98501\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Title: Senior Technical Project Manager, Delivery Manager<\/b><\/p><p><b>Location: Bellevue, WA (5 Days Onsite)<\/b><\/p><p><\/p><p><b>Overview:<\/b> We are seeking a Project Manager who will serve as Delivery Manager for our solutioning teams. This role involves coordinating discussions, documenting processes, and tracking the status of capabilities throughout our intake and solutioning cycles.<\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li><p>Drive strategically important programs and manage them from inception to completion.<\/p><\/li><li><p>Plan, estimate, budget, and control costs to ensure project completion within the approved budget.<\/p><\/li><li><p>Track project revenue by monitoring as-sold and as-delivered margins.<\/p><\/li><li><p>Analyze program needs, provide business-justified recommendations, and lead approved programs.<\/p><\/li><li><p>Apply Agile-certified Scrum processes and exhibit Scrum Master traits, holding certification such as ASM or CSM.<\/p><\/li><li><p>Develop project timelines and report progress within the project environment.<\/p><\/li><li><p>Identify stakeholders, analyze their expectations, and develop strategies to engage them in project decisions and execution.<\/p><\/li><\/ul><p><\/p><p><b>Key Qualifications:<\/b><\/p><ul><li><p><b>Experience:<\/b>\u00a0Over 10 years in the IT industry, with at least 5 years in project management handling end-to-end projects.<\/p><\/li><li><p><b>Education:<\/b>\u00a0A project management-related certification such as PMI-ACP, PMP, Prince 2, or PSM II is desirable.<\/p><\/li><li><p><b>Skills:<\/b>\u00a0Proficient in Microsoft Excel (formulas, data cleansing, data manipulation), and hands-on experience with project management tools like JIRA or MS Project.<\/p><\/li><li><p>Agile Experience - ability to size projects<\/p><\/li><\/ul><p><\/p><p><b>Skills &amp; Abilities:<\/b><\/p><ul><li><p>Demonstrated ability to think big-picture while maintaining attention to detail.<\/p><\/li><li><p>Quick learner with the capability to handle both internal and external relationships.<\/p><\/li><li><p>Proficient in working with senior executives and showcasing strategic understanding of business needs.<\/p><\/li><li><p>Excellent soft skills and the ability to communicate effectively.<\/p><\/li><\/ul><p><\/p><p><b>Work Environment:<\/b> This role requires the ability to learn quickly, manage relationships adeptly, and work effectively with senior executives. Candidates should possess strong coordination, documentation, and tracking abilities to ensure project success.<\/p><p><\/p><p>The base salary range for this position is $92,250\u00a0-\u00a0$131,786, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.\u00a0<\/p><p><\/p><p>The deadline to apply for this position is: 04\/11\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p><p><\/p><p>#WAH<\/p><p>#LI-BellevueWA<\/p><p>#Concentrix<\/p>\",\"ats_external_id\":\"R1720727\",\"location\":\"USA, Washington\",\"job_type\":\"full_time\",\"salary\":\"130000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-04-10T00:18:46.682+08:00\",\"created_at\":\"2026-04-10T00:17:41.156+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjkxOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-WA-Work-at-Home\/Senior-Technical-Project-Manager--Delivery-Manager-_R1720727\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Program Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Washington\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"98501\",\"primary_location\":{\"id\":\"US-WAH-WASHI-00\",\"wid\":\"b67da9176e3d1062f9deed698e5bbe41\",\"descriptor\":\"USA WA Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"shabnam.siddiqui@concentrix.com\"},\"first_name\":\"Siddiqui, Shabnam\"},\"categories\":[{\"descriptor\":\"CF Program Management\"}],\"recruiters\":[{\"id\":\"102068529\",\"wid\":\"f7e6b52f369c1000fbb5b38514b30000\",\"descriptor\":\"Shabnam Siddiqui (102068529)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0359\",\"descriptor\":\"Sr. Project Manager (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367895\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-WA-Work-at-Home\/Senior-Technical-Project-Manager--Delivery-Manager-_R1720727\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-WA-Work-at-Home\/Senior-Technical-Project-Manager--Delivery-Manager-_R1720727\/apply\",\"job_requisition_id\":\"R1720727\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"3d7dbbe9970d01113ff67a57a0f10000\",\"descriptor\":\"7077 - T_Mobile - PUSA2251\",\"reference_id\":\"PUSA2251\",\"custom_reference_id\":\"PUSA2251\",\"company_reference_id\":null},{\"wid\":\"1a48a07d65cf100bef1f992e043c0000\",\"descriptor\":\"COGS (CORP) Consulting SL\",\"reference_id\":\"CATCONSECTORDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"6a74779a197e011936fc9b9593da0000\",\"descriptor\":\"W0ZGV3 T-Mobile Secureid\",\"reference_id\":\"W0ZGV3\",\"custom_reference_id\":\"W0ZGV3\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"suraj.vijayakumar@concentrix.com\"},\"first_name\":\"Suraj Vijayakumar (102233521)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1720727\",\"wid\":\"baecbe4545cb10236f1c8b79d9700000\",\"descriptor\":\"Senior Technical Project Manager (Delivery Manager)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1100\",\"campaign_id\":\"16910\",\"campaign_title\":\"Sr. Manager, Software Engineering (TCF) R1721221\",\"campaign_type\":\"job_application\",\"job_title\":\"Software Engineering Lead\/Principal\/Manager\",\"street\":\"USA NE Work-at-Home\",\"address\":\"USA NE Work-at-Home\",\"city\":\"USA\",\"state\":\"Nebraska\",\"postal_code\":\"68501\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Title: Software Engineering Lead\/Principal\/Manager<\/b><\/p><p><b>Location: Omaha, NE - 5 days onsite\/week<\/b><\/p><p><\/p><p><b>Required skills and experience<\/b><\/p><p><\/p><p>Concentrix is looking for a Software Engineering Lead with 12&#43; yrs of experience.<\/p><ul><li>At least 3 years of experience in a Development Manager or Engineering Manager type role, across multiple software development teams including web, mobile, backend, DevOps, would be very suitable.<\/li><li>Must have Prior experience in a software development \/ programming role, before a leadership or managerial role.<\/li><li>E<span>xperience in the Microsoft .NET tech stack, along with strong experience in Azure for cloud<\/span><\/li><li>At least 2 years of hands-on experience designing and architecting, and\/or leading the team\/projects hosted on MS Azure cloud provider.<\/li><li>Strong knowledge &amp; experience with Cloud native applications, services, DevOps, Test Automation and Mobile app development.<\/li><li>Experience creating a software delivery and release plan for products, aligned with product management.<\/li><li>Strong knowledge of web application and services development including micro services development, Event-based architecture, IoT systems.<\/li><li>Knowledge and experience, designing cloud native applications for high-availability, zero-downtime, optimizing up-time.<\/li><li>Knowledge and experience, securing cloud-native applications, APIs, services, to be compliant with organizational security standards, such as SOC2, etc.<\/li><li>Knowledge and experience using AI-coding assistants, such as GitHub Copilot, Claude Code, etc.<\/li><li>Knowledge and experience, designing cloud native applications for high-availability, zero-downtime, optimizing up-time.<\/li><li>Proven experience leading a team of software development and DevOps teams and delivering high-quality software products, with industry standard DevOps practices.<\/li><li>Strong interpersonal and communication skills, with the ability to work effectively with cross-functional teams.<\/li><li>Ability to mentor and provide technical guidance to team members, directing and moderating conversations in the decision-making process.<\/li><li>Software development and delivery experience in a client-services consulting role, directly managing the software development process for client product teams.<\/li><li>Bachelor&#39;s or Master&#39;s degree in Computer Science, Software Engineering, or a related field.<\/li><\/ul><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li>Ensure the delivery of software products meet business requirements and are delivered as planned.<\/li><li>Lead technical personnel (Development Team Leads, Developers, Testers and DevOps), and clearly translate business priorities and objectives into technical solutions.<\/li><li>Implement and maintain best practices for software development, including coding standards, code reviews, testing, and continuous integration and deployment.<\/li><li>Mentor and provide technical guidance to team members, helping them to grow their skills and achieve their career goals.<\/li><li>Work closely with stakeholders, including product owners and business analysts, to gather requirements and ensure the software product meets their needs.<\/li><li>Provide oversight for DevOps teams, to ensure seamless integration and deployment of software products.<\/li><\/ul><p><\/p><p>The base salary range for this position is <span>$<span>110,238 - $141,000<\/span><\/span>, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.\u00a0<\/p><p><\/p><p>The deadline to apply for this position is: 04\/13\/2026.<i> <\/i>This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p><p><\/p><p><\/p><p><b>#Concentrix<\/b><\/p><p><b>#OmahaNE<\/b><\/p><p><b>#Onsite<\/b><\/p>\",\"ats_external_id\":\"R1721221\",\"location\":\"USA, Nebraska\",\"job_type\":\"full_time\",\"salary\":\"140000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-04-10T00:18:40.748+08:00\",\"created_at\":\"2026-04-10T00:17:33.957+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjkxMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-NE-Work-at-Home\/Software-Engineering-Lead-Principal-Manager_R1721221\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Nebraska\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"68501\",\"primary_location\":{\"id\":\"US-WAH-NEBRA-00\",\"wid\":\"b67da9176e3d1062f9deb274e110bde2\",\"descriptor\":\"USA NE Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"akhilesh.dhyani@concentrix.com\"},\"first_name\":\"Dhyani, Akhilesh\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102068529\",\"wid\":\"f7e6b52f369c1000fbb5b38514b30000\",\"descriptor\":\"Shabnam Siddiqui (102068529)\"},{\"id\":\"102008848\",\"wid\":\"f81830f171380107b29e69b148670000\",\"descriptor\":\"Akhilesh Dhyani (102008848)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0301\",\"descriptor\":\"Sr. Manager, Software Engineering (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367900\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-NE-Work-at-Home\/Software-Engineering-Lead-Principal-Manager_R1721221\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-NE-Work-at-Home\/Software-Engineering-Lead-Principal-Manager_R1721221\/apply\",\"job_requisition_id\":\"R1721221\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"910c1989014f10062d64af18819f0000\",\"descriptor\":\"W100UO Valmont: Grower and Dealer App Dev Grower App\",\"reference_id\":\"W100UO\",\"custom_reference_id\":\"W100UO\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"df4a3c21eac51005993ee5f2a3160000\",\"descriptor\":\"26164 - Valmont Industries Inc - 980009500\",\"reference_id\":\"980009500\",\"custom_reference_id\":\"980009500\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"kirk.richardson@concentrix.com\"},\"first_name\":\"Kirk Richardson (102011897)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1721221\",\"wid\":\"beeb66ad25c01023ce293c3091970000\",\"descriptor\":\"Software Engineering Lead\/Principal\/Manager\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T7\",\"wid\":\"3de6ae7f50f0101061226c9985b90000\",\"descriptor\":\"Grade T7\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>This role will be working at the client&#39;s office in Omaha, onsite, 5 days a week.<\/p><p><b>Job summary:<\/b><\/p><p>\u2022\u00a0\u00a0 \u00a0This role is accountable for stewardship of large, cross functional and distributed software development teams.<br \/>\u2022\u00a0\u00a0 \u00a0The Software Engineering Lead\/Manager owns solution delivery and is ultimately responsible for the software development planning, execution and quality delivery.<br \/>\u2022\u00a0\u00a0 \u00a0This role will lead discussions with technical architects and other team leads, to arrive at decisions on solution paths, technology choices, development and testing practices.<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1101\",\"campaign_id\":\"16906\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1720688\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr Oracle Database Administrator\",\"street\":\"USA NE Work-at-Home\",\"address\":\"USA NE Work-at-Home\",\"city\":\"USA\",\"state\":\"Nebraska\",\"postal_code\":\"68501\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Job Title: Senior Database Administrator (DBA) - Oracle and DB2<\/b><\/p><p><b>Location: Omaha, NE (Onsite - 5 days a week)<\/b><\/p><p><\/p><p><b>Overview:<\/b><\/p><p>We are looking for an experienced Senior Database Administrator skilled in managing Oracle and DB2 databases. This role involves optimizing database performance and ensuring data security and availability.<\/p><p><b>Key Responsibilities:<\/b><\/p><ul><li><p>Manage and maintain Oracle and DB2 databases.<\/p><\/li><li><p>Optimize database performance and resolve technical issues.<\/p><\/li><li><p>Implement backups and recovery strategies.<\/p><\/li><li><p>Automate database deployments using Liquibase.<\/p><\/li><\/ul><p><b>Must-Have Skills:<\/b><\/p><ul><li><p>Expertise in\u00a0DB2, Oracle, SQL, and Liquibase.<\/p><\/li><li><p>Strong knowledge of\u00a0DBA fundamentals\u00a0and\u00a0data structures.<\/p><\/li><li><p>7-15 years of experience in database administration.<\/p><\/li><\/ul><p><b>Good-to-Have Skills:<\/b><\/p><ul><li><p>Familiarity with\u00a0SQL&#43;,\u00a0Data Analytics,\u00a0Java 17, and\u00a0COBOL.<\/p><\/li><li><p>Understanding of\u00a0Agile methodologies.<\/p><\/li><\/ul><p><b>Desired Attributes:<\/b><\/p><ul><li><p>Excellent problem-solving and communication skills.<\/p><\/li><li><p>Commitment to delivering high-quality, defect-free projects.<\/p><\/li><\/ul><p><\/p><p>The base salary for this position is $<span>92,250<\/span> to $98,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 04\/12\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/li><li><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><\/p><p><b>Job Title: Infrastructure Analyst (FCC\/RF Licensing and RF Path)<\/b><\/p><p><b>Location: Omaha, NE (Onsite - 5 Days a Week)<\/b><\/p><p><\/p><p><b>Job Description:<\/b><\/p><p><b>Overview:<\/b> We are seeking a skilled and detail-oriented FCC\/RF Licensing and RF Path Analyst to join our dynamic team. This role primarily focuses on FCC\/RF licensing activities while offering growth opportunities in RF path analysis and design.<\/p><p><b>Primary Responsibilities:<\/b><\/p><ul><li>Support FCC-related licensing, renewals, modifications, and regulatory documentation.<\/li><li>Assist with spectrum coordination and compliance activities for wireless and microwave systems.<\/li><li>Interface with internal engineering, legal teams, and external vendors as necessary.<\/li><li>Support project coordination activities, including asset and installation tracking.<\/li><li>Act as a technical coordination point between engineering and field technicians during deployment activities.<\/li><li>Facilitate execution and issue resolution through clear communication and cross-team coordination.<\/li><\/ul><p><b>Secondary\/Growth Responsibilities:<\/b><\/p><ul><li>Learn and assist with RF path analysis (microwave\/point-to-point).<\/li><li>Support path feasibility reviews, basic link budgets, and design validation.<\/li><li>Contribute to documentation and engineering artifacts as skills develop.<\/li><\/ul><p><b>Required Skillsets:<\/b><\/p><ul><li>Experience with FCC\/RF licensing and regulatory processes.<\/li><li>Background in telecom, wireless, or microwave network environments.<\/li><li>Strong documentation skills, attention to detail, and regulatory rigor.<\/li><\/ul><p><b>Preferred\/Nice-to-Have:<\/b><\/p><ul><li>Exposure to RF path analysis or microwave design tools.<\/li><li>Willingness and aptitude to learn RF path engineering concepts.<\/li><li>Experience working with cross-functional engineering teams.<\/li><\/ul><p>We are looking for someone who is eager to apply their knowledge of FCC and RF licensing in a supportive and growth-oriented environment. If you have a passion for telecommunications and are interested in expanding your skills in RF path analysis, we encourage you to apply.<\/p><p><\/p><p>The base salary range for this position is$36.64\/hr - $59.5\/hr plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><p><\/p><p>The deadline to apply for this position is: 04\/16\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/li><li><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p><p><\/p><p>#LI-Onsite<\/p><p>#Omaha<\/p><p>#Nebraska<\/p><p><\/p>\",\"ats_external_id\":\"R1721188\",\"location\":\"USA, Nebraska\",\"job_type\":\"full_time\",\"salary\":\"2080\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-04-10T02:04:42.764+08:00\",\"created_at\":\"2026-04-10T00:17:32.182+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjkwNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Infrastructure-Analyst--FCC-RF-Licensing-and-RF-Path-_R1721188-5\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Network\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Nebraska\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"68501\",\"primary_location\":{\"id\":\"US-WAH-NEBRA-00\",\"wid\":\"b67da9176e3d1062f9deb274e110bde2\",\"descriptor\":\"USA NE Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"khaja.mohammed@concentrix.com\"},\"first_name\":\"Mohammed, Khaja Nasiruddin\"},\"categories\":[{\"descriptor\":\"CF Global Network\"}],\"recruiters\":[{\"id\":\"102012330\",\"wid\":\"f81830f171380107b57167912f2c0000\",\"descriptor\":\"Khaja Nasiruddin Mohammed (102012330)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0457\",\"descriptor\":\"Network Engineer II (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368105\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Infrastructure-Analyst--FCC-RF-Licensing-and-RF-Path-_R1721188-5\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Infrastructure-Analyst--FCC-RF-Licensing-and-RF-Path-_R1721188-5\/apply\",\"job_requisition_id\":\"R1721188\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"c8845a804ff7011141d305990c750000\",\"descriptor\":\"W0ZG5G Uprr Billable Usa\",\"reference_id\":\"W0ZG5G\",\"custom_reference_id\":\"W0ZG5G\",\"company_reference_id\":null},{\"wid\":\"1a48a07d65cf100bef1f992e043c0000\",\"descriptor\":\"COGS (CORP) Consulting SL\",\"reference_id\":\"CATCONSECTORDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f74bef87fd1d01112caa426c29140000\",\"descriptor\":\"6950 - 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Bldg 285\",\"address\":\"USA Lake Mary FL - Bldg 285\",\"city\":\"Lake Mary\",\"state\":\"Florida\",\"postal_code\":\"32746\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Location: Onsite 5 days a week- Orlando, Florida area<\/b><\/p><p><\/p><p>The Senior Analyst plays a crucial role in providing strategic business analysis services to our partners. This position emphasizes understanding the context, strategy, and processes of our and our clients\u2019 organizations. The Senior Analyst partners closely with business units to gain in-depth insights into customer needs, services, and the overall business roadmap. This role is one where resourcefulness, flexibility with data approaches and methodologies, tenacity, and collaboration across various organizational functions are critical requirements for success. One should be capable of processing\/transforming raw information into manageable and digestible data or generating data by listening to calls, reading chat logs, etc., when needed. The Senior Analyst is also expected to proactively assess the program to identify projects that enhance operations and finances. They are expected to focus on driving results across multiple areas (e.g. apply process improvement principles to streamline workflows, create\/apply solutions for identified revenue opportunities, etc.).<\/p><p><b>Responsibilities:<\/b><\/p><p><b>Strategic Insight:<\/b><\/p><ul><li>Work in partnership with internal and client units to gain a comprehensive understanding of their business strategies, processes, and services.<\/li><li>Comprehend the broader business environment in which the company operates, including industry trends, competitive landscape, and internal dynamics.<\/li><li>Identify opportunities that are crucial in overcoming business challenges based on impact and value.<\/li><li>Leverage collected insights, business environment intelligence, and data measurement for solution feasibility.<\/li><li>Primarily responsible for maintaining internal stakeholder relationships and data driven insights<\/li><\/ul><p><b>Process Review and Improvement:<\/b><\/p><ul><li>Understand, map and review assigned business processes from end-to-end.<\/li><li>Identify operational, financial, and technological risks, and provide quantified mitigation strategies.<\/li><li>Foster a culture of continuous improvement, encouraging the identification and exploration of innovative solutions.<\/li><li>Ability to strategically and efficiently conduct studies focused on operational improvements and performance lifts<\/li><\/ul><p><b>Analytical Project Management\/Participation:<\/b><\/p><ul><li>Scope and manage analytical projects, including timeline creation and documentation.<\/li><li>Work together with operations and\/or clients to understand business problems and processes.<\/li><li>Conduct data analysis and present actionable and quantifiable recommendations.<\/li><li>Implement and track the impact of recommendations to ensure value realization.<\/li><li>Critical thinking to go beyond the data, leverage available technologies and analytic approaches, and efficiently conduct analyses<\/li><\/ul><p><b>Communication and Relationship Management:<\/b><\/p><ul><li>Keep stakeholders informed through effective communication \u2013 manage clients\u2019 previous and current needs, align tasks to appropriate departments, showcase project gains and victories, and advise of progress and potential showstoppers.<\/li><li>Present analysis, findings, and other media to all levels of the organization including executives.<\/li><\/ul><p><b>Data-Driven Decision Making:<\/b><\/p><ul><li>Utilize expertise in Information Systems to develop, set up, and manage coherent reports that contribute to the execution of action plans.<\/li><li>Ensure data reliability and validity.<\/li><li>Leverage data reporting to gain business insight and operationalize opportunities identified, with the possibility of employing statistical analysis for trend\/insight validity.<\/li><\/ul><p><b>Teamwork and Accountability:<\/b><\/p><ul><li>Ensuring client wins by initiating improvements and owning the business.<\/li><li>Coordinate and contribute with team members and peers to implement solutions.<\/li><li>Holds self accountable by following through on proposed initiatives, implementation, and outcomes.<\/li><\/ul><p><b>Call-Related and Analysis Tasks:<\/b><\/p><ul><li>Listen to live and recorded calls to generate data and\/or spot quantifiable improvement opportunities and glean business insights.<\/li><li>Assess customer emotions and satisfaction levels through sentiment analysis.<\/li><li>Identify hindrances to issue resolution and ensure process compliance is consistent on customer interactions.<\/li><li>Package findings into a streamlined and visually impactful presentation including recommendations, findings, impact, and expected uplift<\/li><\/ul><p><b>Qualifications:<\/b><\/p><ul><li><b>Required:<\/b><\/li><\/ul><ul><li>Bachelor\u2019s degree in related field from a four-year college or university with two to four years related experience.<\/li><li>Strong analytical skills and ability to use descriptive statistics &amp; predictive analytics methods to translate data into business insights.<\/li><li>Ability to work in an environment where activities and deliverables are dependent on a diverse group of technical and business functional experts.<\/li><li>Ability to adjust and adapt to constantly changing business needs &amp; priorities.<\/li><li>Verifiable skill in following through with project\/solutions implementation. Adept at leading solutions implementation from identification of opportunity and determining business case\/potential value and ROI to results\/ROI follow-through.<\/li><li>Excellent communication and collaboration skills, with particular focus on promoting analysis and proposing solutions.<\/li><li><i>This position supports work performed under a U.S. government contract that requires employees in this role be U.S. citizens or U.S. lawful permanent residents. Employment will be contingent upon meeting this requirement.<\/i><\/li><\/ul><p><\/p><p>T<span>he base hourly range for this position<\/span> is <span>$35.00- $45.00 Per hour- (pay rate will not be below applicable minimum wage)\u202f<\/span> plus incentives that align with individual and company performance. Actual compensation will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 4\/13\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p><p><\/p><p>#LI-OrlandoFL<\/p><p>#Onsite<\/p>\",\"ats_external_id\":\"R1720040\",\"location\":\"Lake Mary, Florida\",\"job_type\":\"full_time\",\"salary\":\"62400\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-04-10T06:05:28.439+08:00\",\"created_at\":\"2026-04-10T00:17:28.772+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjg5Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Lake-Mary-FL\/Senior-Analyst-Insights_R1720040\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Strategy\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Lake Mary\",\"state\":\"Florida\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"32746\",\"primary_location\":{\"id\":\"US-LAK-PARKW-Y1\",\"wid\":\"b67da9176e3d1062f9dcecbbd557bca5\",\"descriptor\":\"USA Lake Mary FL - 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DIS KAPI NO:37, IC KAPI NO: 2 KAG\",\"address\":\"TUR - KAGITHANE1 - MERKEZ MAHALLESI AYAZMA CADDESI PAPIRUS PLZ. DIS KAPI NO:37, IC KAPI NO: 2 KAG\",\"city\":\"Kagithane\",\"state\":\"\u0130stanbul\",\"postal_code\":\"34975\",\"region\":null,\"country\":\"T\u00fcrkiye\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><span><span>As a Sr. Manager of IT Operations, you will lead a high-performing team to ensure efficient IT service delivery, compliance, and support across Concentrix and client-owned infrastructure. Your strategic vision and detailed execution will foster a secure and innovative environment for our global technology services.<\/span><\/span><\/p><p><span><span><b>Responsibilities:<\/b><\/span><\/span><\/p><ul><li><span>Actively manage severity 1 issues, ensuring timely RCA review completion.<\/span><\/li><li><span>Oversee daily ticket reviews to maintain adherence to SLAs and correct prioritization.<\/span><\/li><li><span>Coordinate regular account meetings, ensuring compliance with IT and security standards.<\/span><\/li><li><span>Ensure completion, addition, and modification of backup schedules are managed and monitored.<\/span><\/li><li><span>Manage Tape inventory, ensuring weekly off-site transitions.<\/span><\/li><li><span>Support new transitions with image and desktop readiness.<\/span><\/li><li><span>Guarantee PCI and HIPAA compliance across IT security protocols.<\/span><\/li><li><span>Implement security controls via Active Directory group policies.<\/span><\/li><li><span>Conduct BCP tests and disaster recovery drills for IT infrastructure.<\/span><\/li><li><span>Maintain system compliance with COPC and ISO 27001 standards.<\/span><\/li><li><span>Provide L2\/L3 support for network, server, and voice infrastructure.<\/span><\/li><li><span>Lead SSAE activities and daily system validations.<\/span><\/li><li><span>Ensure compliance through site hardening and validation checks.<\/span><\/li><li><span>Continuously update images, documents, and maintain bandwidth utilization reports.<\/span><\/li><li><span>Support service delivery with DNS\/DHCP\/File server management.<\/span><\/li><li><span>Achieve high IT VOC scores through effective action planning.<\/span><\/li><li><span>Complete all assigned, mandatory training within the timeframe provided.<\/span><\/li><li><span>Conduct and\/or participate in regularly scheduled 1:1 meetings with your direct manager and\/or direct reports.<\/span><\/li><\/ul><p><span><span><b>Qualifications:<\/b><\/span><\/span><\/p><ul><li><span>15&#43; years of relevant experience in IT operations.<\/span><\/li><li><span>Bachelor&#39;s Degree or equivalent; Postgraduate preferred.<\/span><\/li><li><span>Preferred certifications: ITIL V3, MCSE, CCNA.<\/span><\/li><li><span>Expertise in Windows server systems, network, and voice equipment.<\/span><\/li><li><span>Deep understanding of ITIL framework and enterprise networks.<\/span><\/li><li><span>Proven capabilities in problem and incident management.<\/span><\/li><li><span>Experience with ticket resolution improvements using ITIL frameworks.<\/span><\/li><li><span>Familiarity with ISO\/IEC 27001, PCI compliance standards.<\/span><\/li><li><span>Demonstrated flexibility and ability to deliver within tight timelines.<\/span><\/li><li><span>Vendor management experience.<\/span><\/li><li><span>Prior experience managing teams of 25-50 members.<\/span><\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1712615\",\"location\":\"Kagithane, \u0130stanbul\",\"job_type\":\"full_time\",\"salary\":\"417500\",\"salary_type\":\"monthly\",\"salary_currency\":\"TRY\",\"updated_at\":\"2026-04-10T00:18:24.507+08:00\",\"created_at\":\"2026-04-10T00:17:18.938+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjg4MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/TUR---KAGITHANE1---MERKEZ-MAHALLESI-AYAZMA-CADDESI-PAPIRUS-PLZ-DIS-KAPI-NO37-IC-KAPI-NO-2-KAG\/Sr-Manager--IT-Operations_R1712615\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"IT Operations\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0ba0deb2da30000\",\"descriptor\":\"Concentrix M\u00fc\u015fteri Hizmetleri A.\u015e.\",\"reference_id\":\"WTR01\",\"organization_reference_id\":\"WTR01\"},\"location\":{\"city\":\"Kagithane\",\"state\":\"\u0130stanbul\",\"country\":{\"wid\":\"c2e3bac5bbbb47b29dfc6e8b56a1586e\",\"iso2\":\"TR\",\"iso3\":\"TUR\",\"descriptor\":\"T\u00fcrkiye\",\"iso_numeric\":\"792\"},\"postal_code\":\"34975\",\"primary_location\":{\"id\":\"TR-IST-PAPIR-01\",\"wid\":\"1e068287a9e3101d479eb00a406e0000\",\"descriptor\":\"TUR - KAGITHANE1 - MERKEZ MAHALLESI AYAZMA CADDESI PAPIRUS PLZ. DIS KAPI NO:37, IC KAPI NO: 2 KAG\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"salwa.salah@concentrix.com\"},\"first_name\":\"Salah, Salwa Mohamed (Salwa mohamed)\"},\"categories\":[{\"descriptor\":\"CF IT Operations\"}],\"recruiters\":[{\"id\":\"103455028\",\"wid\":\"29cd5392a437103cd1e5b2e28ccf0000\",\"descriptor\":\"Salwa Mohamed Salah (Salwa mohamed) (103455028)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0323\",\"descriptor\":\"Sr. Manager, IT Operations (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367233\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/TUR---KAGITHANE1---MERKEZ-MAHALLESI-AYAZMA-CADDESI-PAPIRUS-PLZ-DIS-KAPI-NO37-IC-KAPI-NO-2-KAG\/Sr-Manager--IT-Operations_R1712615\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/TUR---KAGITHANE1---MERKEZ-MAHALLESI-AYAZMA-CADDESI-PAPIRUS-PLZ-DIS-KAPI-NO37-IC-KAPI-NO-2-KAG\/Sr-Manager--IT-Operations_R1712615\/apply\",\"job_requisition_id\":\"R1712615\"}],\"organizations\":[{\"wid\":\"7db7f34606d71015713ee3408a8a0000\",\"descriptor\":\"W0ZV80 Site_Cso Other\",\"reference_id\":\"W0ZV80\",\"custom_reference_id\":\"W0ZV80\",\"company_reference_id\":null},{\"wid\":\"765b4e7c561610156f07db05007f0000\",\"descriptor\":\"23125 - Opexother - SITECSOTH\",\"reference_id\":\"SITECSOTH\",\"custom_reference_id\":\"SITECSOTH\",\"company_reference_id\":null},{\"wid\":\"613f8b27b3fb10165c6111f1d1d80000\",\"descriptor\":\"(SITE) IT - OPERATIONS\",\"reference_id\":\"SITITOPERATIONS\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"88e6edbacaa4101ac0ba0deb2da30000\",\"descriptor\":\"Concentrix M\u00fc\u015fteri Hizmetleri A.\u015e.\",\"reference_id\":\"WTR01\",\"custom_reference_id\":null,\"company_reference_id\":\"WTR01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"meric.aycin@concentrix.com\"},\"first_name\":\"Meri\u00e7 Ay\u00e7in (102377079)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1712615\",\"wid\":\"3ca17bac56fa1021da737215de2e0000\",\"descriptor\":\"Sr. Manager, IT Operations\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_T7\",\"wid\":\"3de6ae7f50f0101061226c9985b90000\",\"descriptor\":\"Grade T7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1106\",\"campaign_id\":\"16855\",\"campaign_title\":\"People Solutions Generalist I R1720962\",\"campaign_type\":\"job_application\",\"job_title\":\"Junior HR Business Partner\",\"street\":\"ROU Bucharest - 63-69 Dr. Iacob Felix Street\",\"address\":\"ROU Bucharest - 63-69 Dr. Iacob Felix Street\",\"city\":\"Bucharest\",\"state\":null,\"postal_code\":\"11033\",\"region\":null,\"country\":\"Romania\",\"short_description\":\"\",\"long_description\":\"<p><span><b>HR Business Partner<\/b><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><b>Role Overview:<\/b><\/span><\/p><p><span>The HR Business Partner is a strategic human resource professional dedicated to aligning our organization\u2019s people strategy with its business goals. This role involves partnering with leadership to create policies and programs that drive organizational success.<\/span><\/p><p><span><b>Key Responsibilities:<\/b><\/span><\/p><ul><li><p><span><span><b>Local Point of Contact:<\/b>\u00a0Serve as the primary HR contact for employees and line managers in the Operations team to enhance organizational growth, workplace environment, and retention.<\/span><\/span><\/p><\/li><li><p><span><span><b>Expert Guidance:<\/b>\u00a0Provide high-level advice and support across various HR disciplines such as grievance and disciplinary actions, absence management, and employee well-being.<\/span><\/span><\/p><\/li><li><p><span><span><b>Employee Experience Optimization:<\/b>\u00a0Propose enhancements to the employee journey to foster an open and transparent culture.<\/span><\/span><\/p><\/li><li><p><span><span><b>Data Monitoring &amp; Analysis:<\/b>\u00a0Track and analyze people data (e.g., absence, attrition, engagement) to identify trends and develop solutions.<\/span><\/span><\/p><\/li><li><p><span><span><b>Performance Reviews:<\/b>\u00a0Participate and support the performance evaluation process.<\/span><\/span><\/p><\/li><li><p><span><span><b>Onboarding Process &amp; Reintegration Maternity Leave<\/b><\/span><\/span><\/p><\/li><li><p><span><span><b>Compliance:<\/b>\u00a0Ensure adherence to company policies and HR procedures.<\/span><\/span><\/p><\/li><li><p><span><span><b>Offboarding process:\u00a0<\/b><\/span><br \/><span>\u00b7\u00a0 will be involved for the retention of employees and will conduct exit interviews.<\/span><\/span><\/p><\/li><\/ul><p><span><b>Candidate Requirements:<\/b><\/span><\/p><ul><li><p><span><span><b>Education:<\/b>\u00a0Bachelor\u2019s degree in Human Resources, Psychology, Law, or related fields.<\/span><\/span><\/p><\/li><li><p><span><span><b>Experience:<\/b>\u00a0\u00a0In-depth knowledge of HR, HR Generalist, Talent Acquisition, Training or HR Business Partner and substantial experience in a similar role.<\/span><\/span><\/p><\/li><li><p><span><span><b>Language Skills:<\/b>\u00a0Proficiency in English (B2\/C1) and Romanian, both spoken and written.<\/span><\/span><\/p><\/li><li><p><span><span><b>Interpersonal Skills:<\/b>\u00a0Exceptional people management abilities with an empathic, approachable, and open personality.<\/span><\/span><\/p><\/li><li><p><span><span><b>Confidentiality:<\/b>\u00a0Capable of managing sensitive cases with discretion.<\/span><\/span><\/p><\/li><li><p><span><span><b>Adaptability:<\/b>\u00a0Demonstrate a change-oriented mindset.<\/span><\/span><\/p><\/li><\/ul><p><span>\u00a0\u00a0\u00a0<\/span><\/p><h2><span><span>Candidate Profile\u00a0<\/span><\/span><\/h2><ul><li><p><span><span>2 - 4 Years of Experience<\/span><\/span><\/p><\/li><li><p><span><span>University Degree Preferred<\/span><\/span><\/p><\/li><li><p><span><span>Experience with Workday preferred<\/span><\/span><\/p><\/li><li><p><span><span>Working knowledge of labor relations<\/span><\/span><\/p><\/li><li><p><span><span>Strong communication skills, both written and verbal<\/span><\/span><\/p><\/li><li><p><span><span>Proficient Microsoft Office skills<\/span><\/span><\/p><\/li><li><p><span><span>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables<\/span><\/span><\/p><\/li><li><p><span><span>Self-starter, sense of urgency, and works well under pressure in a virtual environment<\/span><\/span><\/p><\/li><li><p><span><span>Strong attention to detail<\/span><\/span><\/p><\/li><\/ul><p><span>\u00a0<\/span><\/p><h2><span><span><b>Disclaimer\u00a0\u00a0<\/b><\/span><\/span><\/h2><p><span>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/span><\/p><p><\/p>\",\"ats_external_id\":\"R1720962\",\"location\":\"Bucharest\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:18:06.786+08:00\",\"created_at\":\"2026-04-10T00:17:01.446+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjg1NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Bucharest---63-69-Dr-Iacob-Felix-Street\/Junior-HR-Business-Partner_R1720962-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"People Solutions Generalist\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"46ee73c038d3101ac0b9ff152d630000\",\"descriptor\":\"Webhelp Romania SRL\",\"reference_id\":\"WRO03\",\"organization_reference_id\":\"WRO03\"},\"location\":{\"city\":\"Bucharest\",\"state\":null,\"country\":{\"wid\":\"f2e609fe92974a55a05fc1cdc2852122\",\"iso2\":\"RO\",\"iso3\":\"ROU\",\"descriptor\":\"Romania\",\"iso_numeric\":\"642\"},\"postal_code\":\"11033\",\"primary_location\":{\"id\":\"RO-BUC-FELIX-01\",\"wid\":\"dbc9f0a81910101d479e7fe4aaed0000\",\"descriptor\":\"ROU Bucharest - 63-69 Dr. Iacob Felix Street\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.harcau@concentrix.com\"},\"first_name\":\"Laza, Maria\"},\"categories\":[{\"descriptor\":\"CF People Solutions Generalist\"}],\"recruiters\":[{\"id\":\"102627735\",\"wid\":\"c5682ed6077b10155e695519d2ae0003\",\"descriptor\":\"Maria Laza (102627735)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0879\",\"descriptor\":\"People Solutions Generalist I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367779\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Bucharest---63-69-Dr-Iacob-Felix-Street\/Junior-HR-Business-Partner_R1720962-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Bucharest---63-69-Dr-Iacob-Felix-Street\/Junior-HR-Business-Partner_R1720962-1\/apply\",\"job_requisition_id\":\"R1720962\"}],\"organizations\":[{\"wid\":\"46ee73c038d3101ac0b9ff152d630000\",\"descriptor\":\"Webhelp Romania SRL\",\"reference_id\":\"WRO03\",\"custom_reference_id\":null,\"company_reference_id\":\"WRO03\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"simonacristina.gavrila@concentrix.com\"},\"first_name\":\"Simona-Cristina Gavrila (102547564)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1720962\",\"wid\":\"f11da311a85a1023a374f27e9cc70000\",\"descriptor\":\"Junior HR Business Partner\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1107\",\"campaign_id\":\"16853\",\"campaign_title\":\"People Solutions Generalist I R1714427\",\"campaign_type\":\"job_application\",\"job_title\":\"People Solutions Business Partner I\",\"street\":\"PRT POP (ICNPO)\",\"address\":\"PRT POP (ICNPO)\",\"city\":\"Porto\",\"state\":null,\"postal_code\":\"4100-467\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"The People Solutions Generalist I is responsible for evaluating, analyzing, implementing, and administering Human Resources programs and working with key stakeholders to build a relationship of trust, ensuring alignment between Human Resources strategy and overall business objectives.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Evaluating, analyzing, and implementing all Human Resources activities which include, but are not limited to employee engagement and relations, compensation and benefits, talent and performance management<\/li><li>Provide consulting services, through cross-departmental partnerships, to managers regarding team member performance, management practices, human resource policies, talent management, and compensation<\/li><li>Receive, process and respond to day-to-day employee concerns and coordinate with appropriate stakeholders, as necessary<\/li><li>Partner with stakeholders to develop and support proactive Human Resources solutions in alignment with the organization&#39;s overall strategies<\/li><li>Conducting initial orientation to newly hired or newly promoted employees and other HR learning sessions<\/li><li>Ensure maintenance of accurate and concise records and reports concerning all employee data and all phases of Human Resources processes, working within HRIS tools, in accordance with company policy and statutory\/local laws<\/li><li>Collect, maintain, analyze, and report on various types of key Human Resources metrics to assist management in effective decision making; develop clear visuals to communicate findings<\/li><li>Prepare documentary requirements for HR Partners handling labor-related cases, as necessary<\/li><li>Review Human Resources trends in the market and assist with execution of changes and improvements<\/li><li>Communicate and reinforce the Company&#39;s values, philosophies, and Leadership Behaviors to assist in development of a high performing organization<\/li><li>May help facilitate candidate selection processes, as necessary<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li><b>2 - 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We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are seeking a highly skilled Technical Program Manager (TPM) to lead and manage our cutting-edge projects involving APIs and AWS. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. 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Dann ist diese Stelle genau das Richtige f\u00fcr dich.\u00a0<\/p><p><\/p><p>In dieser Position als\u00a0<b>Data Privacy\u00a0Specialist\u00a0(m\/w\/d)<\/b>\u00a0bist du zentraler Ansprechpartner f\u00fcr datenschutzrechtliche Themen innerhalb der DACH-Region und weiterer zugeordneter L\u00e4nder. Du unterst\u00fctzt mit deiner Expertise interne wie externe Stakeholder, gestaltest Prozesse mit und sorgst f\u00fcr die Einhaltung gesetzlicher Vorgaben.\u00a0<\/p><p><\/p><p>Wir bieten folgende Rahmenbedingungen:\u00a0<\/p><p><b>Start ab sofort | Vollzeit | Standort Deutschland \u2013 100% Homeoffice m\u00f6glich | Deutsch &amp; Englisch |\u00a0unbefristet<\/b>\u00a0<\/p><p><\/p><p>Du suchst eine Position mit Wirkung und Verantwortung? Perfekt \u2013 dann lies weiter und entdecke, warum\u00a0Concentrix\u00a0f\u00fcr \u00fcber 440.000 Menschen weltweit der Arbeitgeber der Wahl ist.\u00a0<\/p><p><\/p><p><b>Als\u00a0<\/b><b>Data\u00a0Privacy Specialist\u00a0<\/b><b>(m\/w\/d) in unserem Team wirst du:<\/b>\u00a0<\/p><ul><li>Die Einhaltung der geltenden\u00a0<b>Datenschutzgesetze und interner Richtlinien<\/b>\u00a0sicherstellen\u00a0sowie\u00a0entsprechende Aktivit\u00e4ten dokumentieren.\u00a0<\/li><\/ul><ul><li>Datenschutzma\u00dfnahmen operativ begleiten, z.\u202fB. im Rahmen von\u00a0\u201e<b>Privacy\u00a0by\u00a0Design<\/b>\u201c\u00a0und\u00a0\u201e<b>Privacy\u00a0by\u00a0Defaul<\/b>t\u201c\u00a0bei IT-Entwicklungen auf nationaler und internationaler Ebene.\u00a0<\/li><\/ul><ul><li><b>Datenschutz-Folgenabsch\u00e4tzungen<\/b>\u00a0gem\u00e4\u00df DSGVO\/GDPR\u00a0(DPIAs) erstellen und interne Prozesse zu Richtlinien, Verst\u00f6\u00dfen und neuen Anwendungen dokumentieren.\u00a0<\/li><\/ul><ul><li><b>Interne und externe Audits<\/b>\u00a0vorbereiten, begleiten und nachbereiten sowie Ma\u00dfnahmenpl\u00e4ne zur Behebung identifizierter Risiken erstellen und umsetzen.\u00a0<\/li><\/ul><ul><li>Prozesse, Richtlinien sowie\u00a0<b>Compliance- und Risikokontrollen<\/b>\u00a0weiterentwickeln.\u00a0<\/li><\/ul><ul><li><b>Datenschutz-Schulungen und Awareness-Ma\u00dfnahmen<\/b>\u00a0konzipieren und durchf\u00fchren.\u00a0<\/li><\/ul><p><\/p><p><b>Concentrix\u00a0passt perfekt zu dir, wenn du:<\/b>\u00a0<\/p><ul><li>Mehrere\u00a0Jahre Erfahrung im Datenschutz in der EU oder UK mit<b>\u00a0Fokus auf Deutschland<\/b>\u00a0mitbringst.\u00a0<\/li><\/ul><ul><li>\u00dcber fundierte Kenntnisse relevanter Datenschutzgesetze\u00a0verf\u00fcgst\u00a0(<b>DSGVO, BDSG-neu, TMG<\/b>\u00a0etc.).\u00a0<\/li><\/ul><ul><li><b>Sehr gute Deutschkenntnisse<\/b>\u00a0(C2, verhandlungssicher\/muttersprachlich) und gute bis sehr\u00a0<b>gute Englischkenntnisse<\/b>\u00a0(mind. B2) mitbringst.\u00a0Diese sind zwingend erforderlich.\u00a0<\/li><\/ul><ul><li>Erfahren im Stakeholdermanagement, insbesondere\u00a0in der\u00a0<b>Zusammenarbeit\u00a0mit Betriebsr\u00e4ten<\/b>, bist.\u00a0<\/li><\/ul><ul><li>Ein abgeschlossenes\u00a0<b>Studium im Wirtschaftsrecht<\/b>\u00a0oder eine vergleichbare Qualifikation besitzt \u2013 idealerweise erg\u00e4nzt durch eine Zertifizierung im Datenschutz (z.\u202fB.\u00a0<b>CIPP\/E, DSB-T\u00dcV,\u00a0GDDcert<\/b>).\u00a0<\/li><\/ul><ul><li>Ein grunds\u00e4tzliches IT-Verst\u00e4ndnis\u00a0mitbringst\u00a0und stark im\u00a0<b>Changemanagement\u00a0<\/b>sowie in der\u00a0<b>Prozessgestaltung\u00a0<\/b>bist.\u00a0<\/li><\/ul><ul><li>Kommunikationstalent besitzt und dich in\u00a0<b>Projektgruppen, auch international<\/b>, sicher bewegst.\u00a0<\/li><\/ul><ul><li>Gerne\u00a0<b>eigenverantwortlich\u00a0<\/b>arbeitest\u00a0und\u00a0<b>unternehmerisch\u00a0<\/b>denkst.\u00a0<\/li><\/ul><ul><li>In einem\u00a0<b>dynamischen Umfeld den \u00dcberblick\u00a0beh\u00e4ltst,\u00a0<\/b>eigeninitiativ agierst und analytisch stark bist.\u00a0<\/li><\/ul><ul><li><b>Reisebereit\u00a0<\/b>bist\u00a0(ca. 2 Tage alle 2\u20133 Monate).\u00a0<\/li><\/ul><p><\/p><p><b>In dieser Position bieten wir dir Benefits, die deinen Arbeitsalltag bereichern:<\/b>\u00a0<\/p><ul><li>Ein\u00a0<b>unbefristeter Arbeitsvertrag<\/b>\u00a0mit Perspektive auf langfristige Zusammenarbeit.\u00a0<\/li><\/ul><ul><li>Eine spannende\u00a0<b>Zusammenarbeit mit internationalen Teams<\/b>\u00a0(EMEA) und viel Gestaltungsfreiraum mit direkter Linie ins Management.\u00a0<\/li><\/ul><ul><li>Flexible Arbeitszeiten im\u00a0<b>Homeoffice<\/b>, 30 Urlaubstage sowie\u00a0<b>Vertrauensarbeitszeit\u00a0<\/b>f\u00fcr zus\u00e4tzliche Flexibilit\u00e4t.\u00a0<\/li><\/ul><ul><li>Zus\u00e4tzliche finanzielle Absicherung durch eine\u202f<b>betriebliche Altersvorsorge.<\/b>\u00a0<\/li><\/ul><ul><li>Regelm\u00e4\u00dfige Fort- und Weiterbildungen \u2013 intern wie extern.\u00a0Erhalte au\u00dferdem einen<b>\u00a0kostenlosen Zugang zu LinkedIn Learning<\/b>\u00a0und Zugang zu innovativen Technologien.\u00a0<\/li><li>Eine Vielzahl an\u00a0<b>Online-Shopping-Rabatten<\/b>, speziell f\u00fcr\u00a0Concentrix\u00a0Mitarbeiter\u00a0sowie\u00a0einegef\u00f6rderte\u00a0Mitgliedschaft\u00a0bei\u00a0Wellhub\u00a0und ausgew\u00e4hlten Fitnessstudios.\u00a0<\/li><li>Eine strukturierte Einarbeitung und kontinuierliche Unterst\u00fctzung bei deiner Weiterentwicklung.\u00a0<\/li><\/ul><p><\/p><p><b>Wenn das nach deinem n\u00e4chsten beruflichen Schritt klingt, dann m\u00f6chten wir dich unbedingt kennenlernen.<\/b>\u00a0<br \/>Bewirb dich jetzt direkt \u00fcber unser Online-Formular!\u00a0<\/p><p><b>Du hast noch Fragen?<\/b>\u00a0<br \/>Bei R\u00fcckfragen steht dir\u00a0Annette von Prittwitz unter annette.prittwitz&#64;concentrix.com gerne zur Verf\u00fcgung.\u00a0<\/p><p><b>Das sind wir:<\/b>\u00a0<br \/>Concentrix\u00a0ist ein weltweit f\u00fchrendes Unternehmen im Bereich Customer Experience und Business Solutions. 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Work-at-Home\",\"city\":\"Cairo\",\"state\":\"Cairo\",\"postal_code\":null,\"region\":null,\"country\":\"Egypt\",\"short_description\":\"Job Description:\\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\\n\\nWe are seeking a technically strong and product-minded Data Scientist to join our CX Analytics team supporting the VoxMiner practice at Concentrix.\\nThis role goes beyond traditional analytics. You will design, build, and productionize scalable data science solutions, combining machine learning, NLP, automation, software engineering and business intelligence best practices to power the delivery of insight focused solutions and services.\\n\\nResponsibilities:\\n\u2022\\tDesign and build scalable Python-based data applications and services.\\n\u2022\\tDevelop and maintain web scrapers and API integrations.\\n\u2022\\tBuild and maintain automated data pipelines (ETL\/ELT).\\n\u2022\\tPackage models into deployable solutions (APIs, scheduled jobs, etc).\\n\u2022\\tBuild predictive models (churn risk, conversion drivers, sentiment shifts, operational performance).\\n\u2022\\tParticipate in code reviews and contribute to team knowledge sharing.\\n\u2022\\tRun and optimize Brandwatch queries to extract structured social listening data.\\n\u2022\\tDesign and develop advanced Power BI dashboards (data modeling, DAX, performance optimization).\\n\u2022\\tDesign and develop Microsoft Power Suite automations.\\n\u2022\\tStay updated with emerging trends and technologies.\\n\\nPreferred Qualifications:\\n\u2022\\tBachelor's Degree in Computer Science, Engineering, or related field.\\n\u2022\\t3-5 years\u2019 experience in Data Science or Software Engineering\\n\u2022\\tAdvanced proficiency in Python (pandas, numpy, scikit-learn, NLP libraries).\\n\u2022\\tHands-on experience implementing Generative AI solutions, including LLM-based architectures and AI agent frameworks such as LangChain or AutoGen.\\n\u2022\\tFamiliarity with RESTful APIs and web services.\\n\u2022\\tProficient understanding of code versioning tools, such as Git.\\n\u2022\\tExperience with Azure Databricks.\\n\u2022\\tKnowledge of SQL and NoSQL databases.\\n\u2022\\tProven ability to organize and prioritize projects in fast-paced environments.\\n\u2022\\tExcellent problem-solving skills and attention to detail.\\n\u2022\\tStrong communication and teamwork abilities.\\n\\nNice to have:\\n\u2022\\tProficiency in .NET framework and C# programming.\\n\u2022\\tExperience with React.js and front-end development.\\n\u2022\\tExperience with Microsoft Power Platform.\",\"long_description\":\"<p>Job Description:<\/p><p>We&#39;re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<br \/><br \/>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<br \/><br \/>The Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.<br \/><br \/>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. 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You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0<span>Customer Representative and Sales in Porto, Portugal (On Site)<\/span><\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><span>If you\u2019re looking to grow and be inspired, as a<\/span><b>\u00a0Content Moderator in Porto, Portugal (On-Site)<\/b><span>\u00a0y<\/span><span>ou will make use of your skills, supporting our client&#39;s different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/span><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Content Moderator, you will:<\/p><ul><li><span>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience<\/span><\/li><li><span>Review, audit and moderate contents from the end customer and\u00a0 copyright<\/span><\/li><li><span>Take an active role in reviewing user behaviours as well as ensuring the rules of the Social Media areas<\/span><\/li><li><span>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report<\/span><\/li><li><span>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment<\/span><\/li><li><span>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature<\/span><\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li><span>Fluent, verbal and written in Italian (C1)<\/span><\/li><li><span>Fluent, verbal and written in English (B2)<\/span><\/li><li><span>At least 6 months of relevant experience in related fields<\/span><\/li><li><span>Strong customer service oriented skills<\/span><\/li><li><span>Tolerance for repetitive work in a fast-paced, high production work environment<\/span><\/li><li><span>Ability to work as a team member, as well as independently<\/span><\/li><li><span>Ability to multitask, possess critical reasoning skills and communicate effectively<\/span><\/li><li><span>Fast learner, diligent worker<\/span><\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li><span>Central location in Porto,\u00a0Portugal<\/span><\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><span>If you\u2019re looking to grow and be inspired, as a<\/span><b>\u00a0Content Moderator in Porto, Portugal (On-Site)<\/b><span>\u00a0y<\/span><span>ou will make use of your skills, supporting our client&#39;s different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/span><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Content Moderator, you will:<\/p><ul><li><span>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/span><\/li><li><span>Review, audit and moderate contents from the end customer and\u00a0 copyright;<\/span><\/li><li><span>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/span><\/li><li><span>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/span><\/li><li><span>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/span><\/li><li><span>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/span><\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li><span>Fluent, verbal and written in German (C1)<\/span><\/li><li><span>Fluent, verbal and written in English (B2)<\/span><\/li><li><span>At least 6 months of relevant experience in related fields<\/span><\/li><li><span>Strong customer service oriented skills<\/span><\/li><li><span>Tolerance for repetitive work in a fast-paced, high production work environment<\/span><\/li><li><span>Ability to work as a team member, as well as independently<\/span><\/li><li><span>Ability to multitask, possess critical reasoning skills and communicate effectively<\/span><\/li><li><span>Fast learner, diligent worker<\/span><\/li><\/ul><p><\/p><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li><span>Central location in Porto,\u00a0Portugal<\/span><\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1721391\",\"location\":\"Porto\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:10:11.420+08:00\",\"created_at\":\"2026-04-10T00:09:05.997+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTEwOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Content-Moderation--German-speaking----Social-Media_R1721391\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Porto\",\"state\":null,\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4100-467\",\"primary_location\":{\"id\":\"PT-POR-POPRK-01\",\"wid\":\"50c1c96fb0090110116ae031731d9cfd\",\"descriptor\":\"PRT POP (ICNPO)\"}},\"languages\":[\"German\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367996\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Content-Moderation--German-speaking----Social-Media_R1721391\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Content-Moderation--German-speaking----Social-Media_R1721391\/apply\",\"job_requisition_id\":\"R1721391\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721391\",\"wid\":\"f11da311a85a1023ffc3e69d47d00000\",\"descriptor\":\"Content Moderation (German-speaking) - Social Media\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"524\",\"campaign_id\":\"31101\",\"campaign_title\":\"Advisor I, Customer Service R1721389\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support (Portuguese-speaking) - Social Media\",\"street\":\"PRT POP (ICNPO)\",\"address\":\"PRT POP (ICNPO)\",\"city\":\"Porto\",\"state\":null,\"postal_code\":\"4100-467\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<div><p><b>Experience the power of a game-changing career<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0<span>Customer Support in Porto, Portugal (On-Site)<\/span><\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What you will do in this role\u00a0<\/span><\/b><\/p><p><\/p><p>As a Customer Support, you will:<\/p><ul><li>Give customer support by handling customers\u2019 issues and inquiries\u00a0<\/li><li>Use different platforms and tools<\/li><li>Investigate and collect information to provide to customer<\/li><li>Provide detailed and organized customer support and seek for initiatives to improve the overall customer experience<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have an advanced level of Portuguese (written and oral) (C1) and good level of English<\/li><li>Have prior knowledge in online payment methods and transactions<\/li><li>Have proven computer skills and diligent worker<\/li><li>Have high attention to detail and a problem-solving mindset<\/li><li>Have the ability to communicate, both written and verbally effectively<\/li><li>Being skilled in multi-tasking is essential<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li><span>Central location in Porto,\u00a0Portugal<\/span><\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0<span>Customer Representative and Sales in Porto, Portugal (Work at Home)<\/span><\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you&#39;ll <span>have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/span><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What you will do in this role\u00a0<\/span><\/b><\/p><p><\/p><p>As a Customer Representative and Sales, you will:<\/p><ul><li>Sell cruises packages<\/li><li>Cross-Sell or Upsell cruises packages and associated products<\/li><li>Customer support for post-booking and booking management<\/li><li>Support travel agents with bookings and booking management<\/li><li>Support customer with information about a range of questions like destination, boats, documentations, prices etc.<br \/>\u00a0<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>Concentrix is a great match if you:<\/p><ul><li><span>Fluent, verbal and written in <b>German (C1)<\/b> <\/span><\/li><li><span>Advanced level of <b>English (B2)<\/b><\/span><\/li><li>Have proved computer skills and diligent worker<\/li><li>Have high attention to detail and problem-solving mindset<\/li><li>Have the ability to effectively communicate, both written and verbally<\/li><li>Being skilled in multi-tasking is essential<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0<span>Customer Representative and Sales in Portugal (Remote)<\/span><\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you&#39;ll <span>have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/span><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What you will do in this role\u00a0<\/span><\/b><\/p><p><\/p><p>As a Customer Representative and Sales, you will:<\/p><ul><li>Sell cruise packages<\/li><li>Cross-Sell or Upsell cruise packages and associated products<\/li><li>Customer support for post-booking and booking management<\/li><li>Support travel agents with bookings and booking management<\/li><li>Support customer with information about a range of questions like destination, boats, documentations, prices etc.<br \/>\u00a0<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>Concentrix is a great match if you:<\/p><ul><li><span>Fluent, verbal and written in <b>French (C1)<\/b> <\/span><\/li><li><span>Advanced level of <b>English (B2)<\/b><\/span><\/li><li>Have proved computer skills and diligent worker<\/li><li>Have high attention to detail and problem-solving mindset<\/li><li>Have the ability to effectively communicate, both written and verbally<\/li><li>Being skilled in multi-tasking is essential<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li><span>Work from home in Portugal<\/span><\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a\u00a0<b>Payment Collections Specialist in Porto, Portugal (On-Site)<\/b>, you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Payment Collections Specialist, you will:<\/p><ul><li>Proactively reach out to customers with overdue balances via voice or written communication to encourage timely payments.<\/li><li>Manage the dunning process, including collection letters, reminders, formal notices, and escalation to senior management and sales when necessary.<\/li><li>Build and maintain strong customer relationships to reduce disputes and ensure future payments are timely.<\/li><li>Investigate and resolve payment disputes by collaborating with internal stakeholders (sales, customer service, legal).<\/li><li>Maintain accurate records of customer contacts and billing information.<\/li><li>Ensure efficient collection processes to reduce credit risk and minimize profit loss.<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Are fluent in Spanish (written and spoken at C2 level) and have a strong command of English for internal communication.<\/li><li>Have at least 2 years of experience in Collections\u00a0for\u00a0Key Accounts &amp; Agencies in the Digital Industry (mandatory)<\/li><li>Have strong problem-solving abilities\u00a0\u2013 are efficient in identifying and resolving customer issues<\/li><li>Are empathetic, resilient, and customer-centric \u2013 make proof of patience and professionalism<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Competitive salary (base and additional bonuses)<\/li><li>Central location in Porto,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0<span>Customer Representative and Sales in Porto, Portugal (On-Site)<\/span><\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you&#39;ll <span>have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/span><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What you will do in this role\u00a0<\/span><\/b><\/p><p><\/p><p>As a Customer Representative and Sales, you will:<\/p><ul><li>Sell cruises packages<\/li><li>Cross-Sell or Upsell cruises packages and associated products<\/li><li>Customer support for post-booking and booking management<\/li><li>Support travel agents with bookings and booking management<\/li><li>Support customer with information about a range of questions like destination, boats, documentations, prices etc.<br \/>\u00a0<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>Concentrix is a great match if you:<\/p><ul><li><span>Fluent, verbal and written in <b>Spanish<\/b><\/span><span><b> (C1)<\/b> <\/span><\/li><li><span>Advanced level of <b>English (B2)<\/b><\/span><\/li><li>Have proved computer skills and diligent worker<\/li><li>Have high attention to detail and problem-solving mindset<\/li><li>Have the ability to effectively communicate, both written and verbally<\/li><li>Being skilled in multi-tasking is essential<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. 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And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b><span>\u00a0<\/span>Customer Service Representative in Lisbon, Portugal (On-Site)<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Respond to inbound customer requests, documenting relevant case information<\/li><li>Assure excellent customer satisfaction by assisting users with Pre-Sales, General Inquiries, and technical support issues via multiple channels (as assigned)<\/li><li>Respond appropriately or escalate customers to higher tiers of support as defined and documented<\/li><li>Collaborate with other technicians to resolve or properly close help tickets<\/li><\/ul><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of French (written and oral) and fluent in English (B2)<\/li><li>Possess excellent writing and verbal communication skills to simplify technical language for non-technical users<\/li><li>Demonstrate patience when communicating and solving issues<\/li><li>Keep up with the latest IT and tech-related trends<\/li><li>Are proactive, self-motivated, and a great team player<\/li><\/ul><p><\/p><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. 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Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b><span>\u00a0<\/span>Legal Back-Office Advisor in Lisbon, Portugal (On-Site)<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Legal Back-Office Advisor, you will:<\/p><ul><li>Verify if transport operators are treating all passengers by their rights.<\/li><li>Understand the customer&#39;s unique situation and proceed with treatment and follow-up of their legal claims.<\/li><li>Manage legal claims with different actors including lawyers, legal officers, and national enforcement bodies to properly assess the customer\u2019s claiming foundations.<\/li><\/ul><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of\u00a0English (B2)<\/li><li>Have excellent communication skills\u00a0<\/li><li>Have previous experience in Customer Service or as a tourism\/travel representative is a plus<\/li><li>Are proactive, self-motivated, and a great team player<\/li><\/ul><p>If you feel you don\u2019t check every box, we still encourage you to apply. 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And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Service Representative in Lisbon, Portugal (On-Site)<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! 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Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - \u00e0 am\u00e9liorer leurs activit\u00e9s gr\u00e2ce \u00e0 la technologie et \u00e0 des solutions int\u00e9gr\u00e9es, dans plus de 70 pays. Nous sommes fiers d&#39;\u00eatre r\u00e9compens\u00e9s par des prix tels que &#34;World&#39;s Best Workplaces&#34;, &#34;Best Companies for Career Growth&#34; et &#34;Best Company Culture&#34;, ann\u00e9e apr\u00e8s ann\u00e9e.<\/span><\/p><p><\/p><p><\/p><p><span>Si tu cherches \u00e0 \u00e9voluer et \u00e0 \u00eatre inspir\u00e9, en tant que\u00a0<b>Repr\u00e9sentant du Service Client\u00e8le a Braga, Portugal (Poste en Hybride)<\/b>, tu feras partie de notre \u00e9quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant\u00e9, et plus encore.<\/span><\/p><p><\/p><p><\/p><p><span><b>D\u00e9veloppement professionnel et personnel<\/b><\/span><\/p><p><span>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r\u00e9ussir. Chez Concentrix, il existe un v\u00e9ritable potentiel de carri\u00e8re et d&#39;\u00e9volution personnelle. En effet, pr\u00e8s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C&#39;est pourquoi nous offrons une gamme de programmes GRATUITS d&#39;apprentissage et de d\u00e9veloppement con\u00e7us pour te mettre sur la voie du type de carri\u00e8re que t\u2019as toujours envisag\u00e9.<\/span><\/p><p><\/p><p><\/p><p><span><b>Ce que tu feras dans ce r\u00f4le<\/b><\/span><\/p><p><span>En tant que repr\u00e9sentant du service \u00e0 la client\u00e8le au sein de notre \u00e9quipe, tu vas :<\/span><\/p><ul><li><span>R\u00e9pondre aux demandes de nos clients par t\u00e9l\u00e9phone, sur l\u2019utilisation de leur carte et application\u00a0;<\/span><\/li><li><span>Analyser les besoins de nos clients et personnaliserez la relation pour mieux cerner leurs attentes, les rassurer et les accompagner,<\/span><\/li><li><span>D\u00e9velopper une relation durable et de qualit\u00e9 pour enrichir le portefeuille Clients dans le cadre de notre enjeu d\u2019Excellence relationnelle,<\/span><\/li><li><span>G\u00e9rer les dossiers confi\u00e9s dans le respect des proc\u00e9dures et des r\u00e8gles de s\u00e9curit\u00e9, en d\u00e9montrant un comportement exemplaire notamment en mati\u00e8re de rigueur et d\u2019int\u00e9grit\u00e9.<\/span><\/li><\/ul><p><\/p><p><span><b>Tes qualifications<\/b><\/span><\/p><p><span>Concentrix te conviendra parfaitement si :<\/span><\/p><ul><li><span>T&#39;as un niveau \u00e9lev\u00e9 de Fran\u00e7ais (\u00e9crit et oral)\u00a0<\/span><\/li><li><span>T&#39;as une bonne capacit\u00e9 d&#39;analyse<\/span><\/li><li><span>T&#39;as des excellentes comp\u00e9tences en communication, associ\u00e9es \u00e0 une position formelle et diplomatique<\/span><\/li><li><span>T&#39;as des bonnes comp\u00e9tences en organisation, gestion du temps et planification.<\/span><\/li><\/ul><p><\/p><p><span>Si tu penses ne pas avoir tous les atouts en main, nous t\u2019encourageons tout de m\u00eame \u00e0 poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu&#39;il s&#39;agisse de celui-ci ou d&#39;un autre.<\/span><\/p><p><\/p><p><\/p><p><span><b>Quels sont tes avantages<\/b><\/span><\/p><p><span>Dans ce r\u00f4le, nous offrons des avantages qui t\u2019aident \u00e0 soutenir un style de vie unique :<\/span><\/p><ul><li><span>Temps plein avec contrats \u00e0 dur\u00e9e ind\u00e9termin\u00e9e (n\u00e9gociables en fonction de ton exp\u00e9rience et des besoins de notre client)<\/span><\/li><li><span>Salaire comp\u00e9titif et prime de performance<\/span><\/li><li><span>Localisation centrale \u00e1 Braga avec poste en Hybride, Portugal<\/span><\/li><li><span>Possibilit\u00e9s de primes de Refer a Friend (parrainage d\u2019un ami)<\/span><\/li><li><span>Formation compl\u00e8te et r\u00e9mun\u00e9r\u00e9e sur l&#39;entreprise et le projet sur lequel tu vas travailler<\/span><\/li><li><span>Programmes de d\u00e9veloppement de carri\u00e8re<\/span><\/li><\/ul><p><\/p><p><span>Si tout cela te semble \u00eatre la prochaine \u00e9tape id\u00e9ale de ton parcours professionnel, nous voulons te conna\u00eetre. Postule d\u00e8s aujourd&#39;hui et d\u00e9couvre pourquoi plus de 440k&#43; game-changers \u00e0 travers le monde appellent Concentrix leur &#34;employeur de choix&#34;.<\/span><\/p><p><\/p><p><\/p><p><span><b>Concentrix est un employeur qui souscrit au principe de l&#39;\u00e9galit\u00e9 des chances<\/b><\/span><\/p><p><span><i>Nous sommes fiers d&#39;\u00eatre une seule \u00e9quipe, une seule entreprise, \u00e0 l&#39;\u00e9chelle mondiale. Nous nous engageons \u00e0 offrir des chances \u00e9gales d&#39;emploi \u00e0 tous les candidats et \u00e0 cr\u00e9er un environnement de travail exempt de discrimination et de harc\u00e8lement. Toutes nos pratiques de recrutement sont fond\u00e9es sur les besoins de l&#39;entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l&#39;\u00e2ge, de l&#39;identit\u00e9 sexuelle, de l&#39;orientation sexuelle, de la religion, de l&#39;origine ethnique, de la situation familiale ou parentale, de l&#39;origine nationale, du handicap ou de toute autre classification prot\u00e9g\u00e9e par les lois nationales en vigueur.<\/i><\/span><\/p><p><\/p><p><\/p><p><span><b>L&#39;\u00e9ligibilit\u00e9 \u00e0 l\u2019emploi<\/b><\/span><\/p><p><span>Conform\u00e9ment \u00e0 la l\u00e9gislation portugaise, seuls les candidats l\u00e9galement autoris\u00e9s \u00e0 travailler au Portugal seront pris en consid\u00e9ration pour ce poste.<\/span><\/p>\",\"ats_external_id\":\"R1721298\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:09:49.482+08:00\",\"created_at\":\"2026-04-10T00:08:39.259+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTAxOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Centro-Empresarial-de-Braga-Rua-Prof-Henrique-Bastos-Lote-A4-e-A5-Ferreiro\/Conseiller-Clientle--Francophone----Cartes-interactives---Poste-en-Hybride_R1721298\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Braga\",\"state\":\"Braga\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4705-319\",\"primary_location\":{\"id\":\"PT-BRA-PROFH-01\",\"wid\":\"e3ece62c945d101d4798ccd6b1460000\",\"descriptor\":\"PRT Braga - 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Cartes interactives - Poste en Hybride\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"537\",\"campaign_id\":\"31017\",\"campaign_title\":\"Advisor I, Customer Service R1721293\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (German-speaking) - Online Market - Remote\",\"street\":\"PRT Braga - Centro Empresarial de Braga Rua Prof. Henrique Bastos Lote A4 e A5 Ferreiro\",\"address\":\"PRT Braga - Centro Empresarial de Braga Rua Prof. Henrique Bastos Lote A4 e A5 Ferreiro\",\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":\"4705-319\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<span>\u00a0<\/span><b>Customer Advisor in Portugal (Remote)<\/b><span>\u00a0<\/span>you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Advisor, you will:<\/p><ul><li>Assist customers through multiple channels (email or phone) enthusiastically and professionally.<\/li><li>Attract potential customers by answering questions suggesting, and adding information about all services to meet the customer needs.<\/li><li>Gather information from new customers and insert it into the platform.<\/li><li>Process and respond to contact requests promptly.<\/li><li>Contribute to creating a commitment to our client&#39;s brand.<\/li><\/ul><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of German (written and oral)<\/li><li>Have excellent communication and active listening skills<\/li><li>Have the ability to identify customers&#39; needs and propose fast solutions<\/li><li>Are proactive, self-motivated and a great team player<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Work from home in Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Service Representative for Volkswagen in Braga, Portugal (On-Site),<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a\u00a0Customer Service Representative, you will:<\/p><ul><li>Respond to customer requests via multiple channels, updating CRM systems with relevant information.<\/li><li>Build strong customer relationships by handling inquiries with speed and professionalism.<\/li><li>Promote customer retention and loyalty by supporting successful inquiry outcomes.<\/li><li>Maintain professional, empathetic relationships with all customers.<\/li><li>Collaborate effectively with team members and management.<\/li><li>Provide feedback on emerging issues and identify improvement areas proactively<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of English (written and oral)<\/li><li>Have 1 year of experience in technical roles or automotive customer service<\/li><li>Are passionate about automotive topics and skilled in digital tech<\/li><li>Are able of understanding the policies, procedures, and warranties and you are familiar with market geography<\/li><li>Are empowered to make independent decisions with strong documentation skills<\/li><li>Are skilled in resolving issues, and providing solution<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Central location in Braga, Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Service Representative for Volkswagen in Portugal (Remote),<\/b>\u00a0you will ensure that performance goals are met across all operations. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1720556\",\"location\":\"Villers-Cotter\u00eats\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:06:47.349+08:00\",\"created_at\":\"2026-04-10T00:05:45.352+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDQ4OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Villers-Cotterts---11-avenue-de-Boursonne\/Candidatures-externes-VILLERS---Import-TALKPUSH_R1720556\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"875d4c3c8e77101ac0b405615ec70000\",\"descriptor\":\"C Automobile Services France\",\"reference_id\":\"WFR29\",\"organization_reference_id\":\"WFR29\"},\"location\":{\"city\":\"Villers-Cotter\u00eats\",\"state\":null,\"country\":{\"wid\":\"54c5b6971ffb4bf0b116fe7651ec789a\",\"iso2\":\"FR\",\"iso3\":\"FRA\",\"descriptor\":\"France\",\"iso_numeric\":\"250\"},\"postal_code\":\"2600\",\"primary_location\":{\"id\":\"FR-VIL-BOURS-01\",\"wid\":\"d400e09d53be101d47a1cde9c3080000\",\"descriptor\":\"FRA Villers-Cotter\u00eats - 11 avenue de Boursonne\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"valentin.dauchelle@concentrix.com\"},\"first_name\":\"Dauchelle, Valentin\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103146275\",\"wid\":\"a4ec10fba0a1101727453e6ae1f20000\",\"descriptor\":\"Valentin Dauchelle (103146275)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367625\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Villers-Cotterts---11-avenue-de-Boursonne\/Candidatures-externes-VILLERS---Import-TALKPUSH_R1720556\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Villers-Cotterts---11-avenue-de-Boursonne\/Candidatures-externes-VILLERS---Import-TALKPUSH_R1720556\/apply\",\"job_requisition_id\":\"R1720556\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"875d4c3c8e77101ac0b405615ec70000\",\"descriptor\":\"C Automobile Services France\",\"reference_id\":\"WFR29\",\"custom_reference_id\":null,\"company_reference_id\":\"WFR29\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nadia.bendjelti@concentrix.com\"},\"first_name\":\"Nadia Bendjelti (102562460)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1720556\",\"wid\":\"5830d3f3381a10235a090910b2350000\",\"descriptor\":\"Candidatures externes VILLERS \u2013 Import TALKPUSH\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1820\",\"campaign_id\":\"361\",\"campaign_title\":\"Advisor II, B2B Sales R1719365\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative (Finnish - speaking) - Hybrid - Cloud Solutions MV02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b>\u00a0<\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Sales Development<\/b><\/p><p><b>Representative in Malaga (Hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p><\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As a\u00a0<b>Sales Development Representative\u00a0<\/b>on our team, you will:\u00a0<\/p><p>- Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise\u00a0<br \/>- Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies\u00a0<br \/>- Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client&#39;s leading cloud technologies\u00a0<br \/>- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers\u00a0<br \/>- Collect feedback from customers and articulate it back to the business: \u201cVoice of customer.\u201d\u00a0<\/p><p>- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p>- Are bilingual or proficient in Finnish plus fluent in English\u00a0<br \/>- Have 1-2 years\u2019 experience in IT sales with a proven track record of success and\/or sales account management or customer management experience\u00a0<br \/>- Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc.\u00a0<\/p><p><\/p><p><b>It would be a plus if you:\u00a0<\/b><\/p><p><\/p><p>- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions\u00a0<br \/>- Have Microsoft Fundamentals certification on MS Azure, Modern Workplace and\/or BizApps<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><\/p><p><b>In this role, we offer benefits that help support your unique lifestyle:<\/b>\u00a0<\/p><p>- Full-time, permanent Spanish contract, we also help you with what you need to start working and living in Spain\u00a0<\/p><p>- Schedule: Monday to Friday 09:00 - 18:00<br \/>- Salary 25,000 euros gross per year &#43;\u00a0 4,800 euros gross per year in bonus &#43; Private Medical Insurance\u00a0<br \/>- Relocation support* \u00a0<br \/>- Full paid training for the company and the products you will be working on \u00a0<br \/>- A modern centrally placed office in Benalmadena, right next to the beach area \u00a0<br \/>\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><p><span>R1719365<\/span><\/p>\",\"ats_external_id\":\"R1719365\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"2083.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-09T18:19:54.168+02:00\",\"created_at\":\"2026-04-09T18:18:52.474+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjE?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjE\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Sales Development Representative<\/b> <b>in Malaga (Hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As an\u00a0<b>Sales Development Representative\u00a0<\/b>on our team, you will:\u00a0<\/p><p>- Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise\u00a0<br \/>- Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies\u00a0<br \/>- Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client&#39;s leading cloud technologies\u00a0<br \/>- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers\u00a0<br \/>- Collect feedback from customers and articulate it back to the business: \u201cVoice of customer.\u201d\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p>- Are bilingual or proficient in Norwegian plus fluent in English\u00a0<br \/>- Have 1-2 years\u2019 experience in IT sales with a proven track record of success and\/or sales account management or customer management experience\u00a0<br \/>- Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc.\u00a0<\/p><p><\/p><p><b>It would be a plus if you:\u00a0<\/b><\/p><p>- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions\u00a0<br \/>- Have Microsoft Fundamentals certification on MS Azure, Modern Workplace and\/or BizApps\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.<\/p><p><\/p><p><\/p><p>- Base salary of 25,000 euros gross\/year &#43; a bonus of up to 4,800 euros\/gross\/year and private medical insurance<br \/>- Relocation support*<br \/>- Full-time Spanish contract, we also help you with what you need to start working and living in Spain<br \/>- Full paid training for the company and the products you will be working on<br \/>- A modern centrally placed office in Benalmadena, right next to the beach area<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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In this role,<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>support one of our key partners, driving growth through strong reseller relationships and high-impact sales strategies.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>As an <b>Inside Partner Sales Representative (IPSR)<\/b> in Barcelona, you will play a key role in developing partner networks, generating opportunities, and driving revenue across the SMB segment.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span><span>Career growth and personal development<\/span><\/span><span>\u00a0<\/span><\/b><\/p><p><\/p><\/div><div><p><span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>provide you with the tools, training, and support you need to succeed.<span>\u00a0<\/span><\/span><span>You\u2019ll<\/span><span><span>\u00a0<\/span>gain valuable experience in B2B sales, partner management, and account development, with opportunities to grow within a global organization.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span><span>What you will do in this role<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><p><\/p><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Build and manage strong relationships with resellers and partners, acting as a subject matter expert and expanding the partner network within your assigned territory.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Qualify and convert inbound leads into sales opportunities, working closely with partners to drive deals through to closure.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Manage the full sales cycle, including pricing support, solution positioning, negotiations, and deal closing.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Develop and<span>\u00a0<\/span><\/span><span>maintain<\/span><span><span>\u00a0<\/span>a healthy sales pipeline, supporting account planning and ensuring<span>\u00a0<\/span><\/span><span>accurate<\/span><span><span>\u00a0<\/span>reporting and funnel management.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Promote and enable the use of sales tools and product knowledge among partners, ensuring alignment with programs and processes.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Drive partner engagement through proactive outreach,<span>\u00a0<\/span><\/span><span>trainings<\/span><span>, and events, while ensuring a strong post-sales experience.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span><span>Your qualifications<\/span><\/span><span>\u00a0<\/span><\/b><\/p><p><\/p><p>- Proficient or bilingual in French plus advanced English<\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Experience in sales, account management, or partner sales, preferably in a B2B or tech environment.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Strong sales and negotiation skills, with the ability to<span>\u00a0<\/span><\/span><span>identify<\/span><span><span>\u00a0<\/span>opportunities and drive revenue growth.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Excellent communication, relationship-building, and organizational skills.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Customer-focused mindset with strong listening and problem-solving abilities.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Ability to manage multiple priorities,<span>\u00a0<\/span><\/span><span>maintain<\/span><span><span>\u00a0<\/span>pipeline accuracy, and work towards targets and KPIs.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Proficiency<\/span><span><span>\u00a0<\/span>in Microsoft Office tools; experience with CRM or sales platforms is a plus.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you<\/span><\/span><span>\u00a0<\/span><\/b><\/p><p><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Full-time 39 hours\/week, permanent contract\u00a0, Monday to Friday from 9:00 to 18:00<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Salary 21.100 \u20ac gross\/year &#43; up to 7.400 in performance bonus\u00a0<\/span><\/span><span><span>&#43; private medical insurance<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Great location<\/span><span><span>\u00a0<\/span>in Barcelona\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Bring-a-friend (referral) bonus opportunities\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Full paid training on the company and the project<span>\u00a0<\/span><\/span><span>you&#39;ll<\/span><span><span>\u00a0<\/span>be working on\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Career development programs and specialized courses\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Experience the best version of you!\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>At Concentrix, we invest in our\u00a0game-changers\u00a0because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;\u00a0<\/span><span>game-changers<\/span><span>\u00a0around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><i><span><span>Concentrix is an equal opportunity employer<\/span><\/span><span>\u00a0<\/span><\/i><\/p><\/div><div><p><i><span><span>We&#39;re<\/span><span><span>\u00a0<\/span>proudly<span>\u00a0<\/span><\/span><span>united as one<\/span><span><span>\u00a0<\/span>team, one company, globally.<span>\u00a0<\/span><\/span><span>We&#39;re<\/span><span><span>\u00a0<\/span>committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/span><span>\u00a0<\/span><\/i><\/p><p><b><span>R1720185<\/span> <\/b><\/p><\/div>\",\"ats_external_id\":\"R1720185\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1758.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-10T13:25:00.300+02:00\",\"created_at\":\"2026-04-09T18:18:47.770+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTI?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTI\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"French\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"petronela.lukacova@concentrix.com\"},\"first_name\":\"Luk\u00e1\u010dov\u00e1, Petronela\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367846\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inside-Partner-Sales-Representative--French---speaking----Hybrid--High-Tech-Industry-HT05-_R1720185\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inside-Partner-Sales-Representative--French---speaking----Hybrid--High-Tech-Industry-HT05-_R1720185\/apply\",\"job_requisition_id\":\"R1720185\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"316c85c94489102650ff3a4579550000\",\"descriptor\":\"W0ZZG9 Hpi Coe Ipbm Proximity\",\"reference_id\":\"W0ZZG9\",\"custom_reference_id\":\"W0ZZG9\",\"company_reference_id\":null},{\"wid\":\"f633454b00fc1025fcc7082b8c6b0000\",\"descriptor\":\"25545 - HPINC - 980008577\",\"reference_id\":\"980008577\",\"custom_reference_id\":\"980008577\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"catarinagoncalvesdacunha.goncalves@concentrix.com\"},\"first_name\":\"Catarina Gon\u00e7alves Da Cunha (102538914)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1720185\",\"wid\":\"f11da311a85a1023040566e9ff800000\",\"descriptor\":\"Inside Partner Sales Representative (French - speaking) -\u00a0Hybrid- High Tech Industry HT05\u00a0\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1823\",\"campaign_id\":\"350\",\"campaign_title\":\"Advisor II, B2B Sales R1720178\",\"campaign_type\":\"job_application\",\"job_title\":\"Account Manager (French - speaking) - Hybrid - High Tech Industry HE04\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as an <b>Account Manager,<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Career growth and personal development\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What you will do in this role\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>As an<b> Account Manager Executive<\/b> on our team, you will:\u00a0\u00a0\u00a0<\/p><p><\/p><p>- Focus on developing and closing opportunities with both new and existing customers, driving acquisition, retention, and growth across mid-sized accounts.<br \/>- Own the overall account strategy and sales execution.<br \/>- Systematically qualify customer potential and address whitespace opportunities across the full product portfolio.<br \/>- Collaborate closely with the Channel team (PBM, iPBM, Proximity) to align account strategies.<br \/>- Drive PC&#43;&#43; Sales (including Headsets, Displays, and Care Packs) as well as Print Transactional Sales.<br \/>- Lead the solution-building process and engage pooled central inside sales specialists and presales experts when needed.<br \/>- Identify and engage new contacts within assigned accounts, elevate relationships across the full portfolio, and manage structured communications based on strategic sequencing.<br \/>- Own opportunity identification, qualification, and management. Proactively hunt within low or no SOW accounts.<br \/>- Coordinate with in-market technical consultants to provide expert support when required.<br \/>- Support or lead project management efforts, own pricing discussions, ensure compliance with global pricing guidelines, and manage negotiations and sales closure with a focus on profitability.<br \/>- Support renewals and post-sales activities in partner-led opportunities, offering guidance on cross-sell and upsell strategies based on customer needs, and ensuring an outstanding customer experience.<\/p><p><\/p><p><b>Your qualifications\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Concentrix<\/b> is a great match if you:\u00a0\u00a0\u00a0<\/p><p><\/p><p>- Are proficient or bilingual in French with advanced English level\u00a0<br \/>- Have proven ability to self-prospect via cold outreach using multiple contact tools.<br \/>- Are skilled in building strong relationships with decision-makers.<br \/>- Are capable of navigating complex organizations to identify expansion opportunities.<br \/>- Are experienced in leading meetings with IT and Procurement stakeholders.<br \/>- Have strong business acumen with the ability to develop long-term growth strategies.<br \/>- Have analytical mindset to identify key business challenges and propose actionable solutions.<br \/>- have ability to manage the end-to-end sales process for transactional and, in selected cases, contractual opportunities.<br \/>- Have 1\u20133 years of relevant industry sales experience.<br \/>- Enjoy working in a fast-paced, multicultural environment.<br \/>- Are passionate about technology, customer relationships, and business growth.<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In this role, we offer benefits that help support your<b> unique lifestyle:\u00a0\u00a0\u00a0<\/b><\/p><p><\/p><p>- Full-time, permanent contract, 39 hours\/week: Monday to Friday 09:00 to 18:00\u00a0<br \/>- Base salary of 20,976 euros gross\/year &#43; up to 7,400 euros gross\/year in bonus &#43; private medical insurance<br \/>- Great location office in Barcelona<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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HPINC - 980008576\",\"reference_id\":\"980008576\",\"custom_reference_id\":\"980008576\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"alienortiphainehelene.debernard@concentrix.com\"},\"first_name\":\"Alienor Tiphaine Helene De Bernard (102538847)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1720178\",\"wid\":\"f11da311a85a1023023c4f25a6710000\",\"descriptor\":\"Account Manager (French - speaking) - Hybrid - High Tech Industry HE04\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1824\",\"campaign_id\":\"349\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1720154\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Support Consultant (Czech and Slovak - speaking) - Remote IN02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p><b>Experience the power of a game - changing career<\/b>\u00a0<\/p><p>Are you looking for\u00a0what\u2019s\u00a0next?\u00a0We\u2019re\u00a0a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If\u00a0you\u2019re\u00a0looking to grow and be inspired, as a\u00a0<b>Fashion Support Consultant\u00a0(remote)<\/b>\u00a0you will be part of our team of\u00a0game-changers\u00a0who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.\u00a0<\/p><p><\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p><\/p><p>We\u2019ll\u00a0give you all the training,\u00a0cutting-edge\u00a0technologies, and the continuing support\u00a0you\u2019ll\u00a0need to succeed. At Concentrix,\u00a0there\u2019s\u00a0a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within!\u00a0That\u2019s\u00a0why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career\u00a0you\u2019ve\u00a0always envisioned.\u00a0<\/p><p><\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p><\/p><p>As a Fashion Support Consultant\u00a0on our team, you will:<\/p><p><\/p><p>- Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users\u2019 demands.\u00a0<\/p><p>- Log call details onto call management systems and provide response and resolution within SLA.\u00a0<\/p><p>-\u00a0Maintain\u00a0service and product knowledge and\u00a0expertise\u00a0associated with applications specific to individual customers.\u00a0<\/p><p>- Escalate potential service issues initially with Mentor. To follow all the processes and procedures of the project.\u00a0<\/p><p>- Understand and\u00a0comply with\u00a0administrative duties\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>Concentrix is a great match if you:\u00a0<\/p><p><\/p><p>- Are proficient or bilingual in <span>Czech and Slovak <\/span>with an advanced level of English<\/p><p>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<\/p><p>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/p><p>- Have\u00a0excellent communication skills and adaptability\u00a0<\/p><p>- Working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration is a plus\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you feel you\u00a0don\u2019t\u00a0check every box, we encourage you to apply anyway.\u00a0We&#39;ll\u00a0do our best to match you with the right job, whether\u00a0it\u2019s\u00a0this or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s\u00a0in it for you<\/b>\u00a0<\/p><p><\/p><p>- Full-time\u00a039 hours\/week contract: Monday to Friday 9:00 to 18:00<\/p><p>- Salary 19.600\u00a0 euros gross\/year &#43; up to 1200 euros gross\/year in bonus\u00a0<\/p><p>- Opportunity to work anywhere in Spain<\/p><p>- Full paid training on the company and the project\u00a0you&#39;ll\u00a0be working on\u00a0<\/p><p>- Career development programs, specialized courses, and language classes\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our\u00a0game-changers\u00a0because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;\u00a0game-changers\u00a0around the globe call Concentrix their \u201cemployer of choice.\u201d<b>\u00a0<\/b>\u00a0<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer<\/b>\u00a0<\/p><p><i>We&#39;re\u00a0proudly\u00a0united as one\u00a0team, one company, globally.\u00a0We&#39;re\u00a0committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Bilingual R1721263\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (French-speaking) - On-site FA02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b> Customer Service Representative in Barcelona (on-site), <\/b>you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p><\/p><p>As a Customer Service Representative in our team, you will:\u00a0\u00a0<\/p><p>- Handle calls through CRM agent portal\u00a0<br \/>- Create quotations and orders via SAP system\u00a0<br \/>- Expedite and communicate expected delivery times to customers\u00a0<br \/>- Offer basic product advice to individual customer needs (at least catalogue knowledge)\u00a0<br \/>- Provide first level technical assistance to help customers identify their requirements for products and services\u00a0<br \/>\u00a0<\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0<\/p><p>- Have a proficient or bilingual level of French and advanced English<br \/>- Are minimum a high school graduate\u00a0<br \/>- Have an interest in the technical field and a willingness to stay in the project for at least 2 years is of great importance\u00a0<br \/>- Are customer oriented, have excellent communication skills and have a commercial attitude and awareness\u00a0<br \/>- Have a business mindset will help you engage better with your contacts\u00a0<\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role. \u00a0<br \/>\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0\u00a0<\/b><\/p><p>- Full time 39 hours\/week permanent contract: <span>Monday-Thursday 8:30h-17:30h, Friday 8:30h-16:30h, temporary-medical leave<\/span><\/p><p>- Salary: <span>19.623,94<\/span> euros gross\/year &#43; 4.000\u20ac bonus<\/p><p>- Great office location in Barcelona\u00a0<\/p><p>- Friends hunting (referral) bonus\u00a0\u00a0<\/p><p>- Full paid training about the company and the project you will be working on\u00a0\u00a0<\/p><p>- Career development program and specialized courses\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer\u00a0<\/b>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a\u00a0<b>Sales Representative in Barcelona<\/b>\u00a0(hybrid), you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p>As a\u00a0<b>Sales Representative<\/b>\u00a0in our team, you will:<\/p><p>- Articulate clearly Partner Program value proposition and register new resellers into the program<br \/>- Respond in a timely and accurate manner to calls\/e-mails from resellers, routing onwards if appropriate. Drive answer when time need to find appropriate answer<br \/>- Provide basic general information on products for inbound and outbound calls or e-mails<br \/>- Detect High Business Opportunities<br \/>- Act as the main point of entry for telephone contacts generated by partner telemarketing activities and campaigns<br \/>- Process callout campaign based on a predefined list of resellers<br \/>- Process specific marketing on products and services<\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p><b>Concentrix is a great match if you:<\/b><\/p><p>- Are proficient or native in French plus an advanced level of English<br \/>- Have outstanding communication skills (verbal and written)<br \/>- Have previous B2B sales experience<br \/>- Are positive, goal and target orientated<br \/>- Are comfortable speaking with business users at all levels<br \/>- Are a strong individual contributor as well as a team player<br \/>- Can handle project tasks with minimal direction and supervision<br \/>- Are highly organized and detail oriented<br \/>- Can prioritize workload.\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p><\/p><p>- Full-time 39 hours\/week permanent contract: Monday to Friday, from 09.00 to 18.00<\/p><p>- Salary 20 000 euros gross\/year &#43; up to 7 500 euros gross\/year in bonus &#43; private medical insurance<br \/>- Central location in Barcelona<br \/>- Bring-a-friend (referral) bonus opportunities<br \/>- Full paid training on the company and the project you&#39;ll be working on<br \/>- Career development programs, specialized courses<br \/>\u00a0<\/p><p><b>Experience the best version of you!<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Hybrid - High Tech Industry HE04\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Want\u00a0to be part of an innovative and growing team?\u00a0We\u2019re\u00a0a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If\u00a0you\u2019re\u00a0looking to grow and be inspired, as an\u00a0<b>Inside Sales Representative in\u00a0Barcelona (Hybrid),<\/b>\u00a0you will be part of our team of\u00a0game-changers\u00a0who are powering the brands of the future in\u00a0tech.\u00a0\u00a0\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>This is\u00a0a great opportunity\u00a0to experience the power of\u00a0what\u2019s\u00a0next and develop \u201cfriends for life\u201d at the same time.\u00a0We\u2019ll\u00a0give you all the training,\u00a0cutting-edge\u00a0technologies, and the continuing support\u00a0you\u2019ll\u00a0need to succeed.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients,\u00a0their\u00a0customers, our people, our community, and our planet.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>As an\u00a0<b>Inside Sales Representative<\/b>\u00a0on our team, you will:\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>- Provide expert assistance to the list of clients and partners using a consultative approach to account management\u00a0<br \/>- Create the business environment for sustained growth on the account\u00a0<br \/>- Develop and maintain the relationship within the account in order to maintain long term visibility of strategy, plans and competitor activity\u00a0<br \/>- Research new sales opportunities within the existing portfolio of accounts\u00a0<br \/>- Prepare commercial and technical service proposals - Focus on driving profitability through proactive management - Execute and achieve sales quota and targets\u00a0<br \/>- Track, manage, and report ongoing activity relative to sales pipeline.\u00a0<br \/>- Timely response and resolution of incoming customer or partner calls\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>Your qualifications\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We embrace our\u00a0game-changers\u00a0with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>- Are proficient or bilingual in French and advanced level of English<br \/>- Have a solid sales background and\u00a0previous\u00a0experience in Sales B2B\u00a0<br \/>- Have\u00a0strong communication\u00a0skills\u00a0<br \/>- Are achievement and goal oriented, motivated and self-starter\u00a0<br \/>- Have\u00a0previous\u00a0experience working with channel\u00a0<br \/>- Are dynamic and energetic\u00a0<\/p><p><b>\u00a0<\/b>\u00a0\u00a0<\/p><p>Don\u2019t\u00a0meet every requirement? No worries.\u00a0We\u2019re\u00a0dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you\u00a0don\u2019t\u00a0check every box, we still encourage you to apply.\u00a0We\u2019ll\u00a0do our best to match you with the right job, whether\u00a0it\u2019s\u00a0this one or another role.\u00a0\u00a0\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>What\u2019s\u00a0in it for you\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.\u00a0That\u2019s\u00a0why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>-\u00a0Full-time\u00a0contract,\u00a039\u00a0hours\/week:\u00a0Monday to Friday 9:00 to 18:00<br \/>- Salary offer: on-target earnings\u00a021,600 euros gross\/year\u00a0&#43; 7,400 euros bonus gross\/year &#43; private medical insurance<br \/>- Friends hunting (referral) bonus\u00a0<br \/>- Great office location in\u00a0Barcelona<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<br \/>- Opportunities for a career abroad through the International Mobility Program\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>At\u00a0<b>Concentrix<\/b>, we invest in our\u00a0game-changers\u00a0because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;\u00a0game-changers\u00a0around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0<\/p><p><i>\u00a0<\/i>\u00a0<\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><i>We&#39;re\u00a0proudly\u00a0united as one\u00a0team, one company, globally.\u00a0We&#39;re\u00a0committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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speaking) - Barcelona (on-site) IN02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b>Experience the power of a game - changing career<\/b>\u00a0<\/p><p>Are you looking for\u00a0what\u2019s\u00a0next?\u00a0We\u2019re\u00a0a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If\u00a0you\u2019re\u00a0looking to grow and be inspired, as a\u00a0<b>Fashion Support Consultant\u00a0in Barcelona office based<\/b>\u00a0you will be part of our team of\u00a0game-changers\u00a0who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.\u00a0<\/p><p><\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p><\/p><p>We\u2019ll\u00a0give you all the training,\u00a0cutting-edge\u00a0technologies, and the continuing support\u00a0you\u2019ll\u00a0need to succeed. At Concentrix,\u00a0there\u2019s\u00a0a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within!\u00a0That\u2019s\u00a0why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career\u00a0you\u2019ve\u00a0always envisioned.\u00a0<\/p><p><\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p><\/p><p>As a Fashion Support Consultant\u00a0on our team, you will:<\/p><p><\/p><p>- Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users\u2019 demands.\u00a0<\/p><p>- Log call details onto call management systems and provide response and resolution within SLA.\u00a0<\/p><p>-\u00a0Maintain\u00a0service and product knowledge and\u00a0expertise\u00a0associated with applications specific to individual customers.\u00a0<\/p><p>- Escalate potential service issues initially with Mentor. To follow all the processes and procedures of the project.\u00a0<\/p><p>- Understand and\u00a0comply with\u00a0administrative duties\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>Concentrix is a great match if you:\u00a0<\/p><p><\/p><p>- Are proficient or bilingual in Czech and Slovak with an advanced level of English<\/p><p>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<\/p><p>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/p><p>- Have\u00a0excellent communication skills and adaptability\u00a0<\/p><p>- Working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration is a plus\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you feel you\u00a0don\u2019t\u00a0check every box, we encourage you to apply anyway.\u00a0We&#39;ll\u00a0do our best to match you with the right job, whether\u00a0it\u2019s\u00a0this or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s\u00a0in it for you<\/b>\u00a0<\/p><p><\/p><p>- Full-time\u00a039 hours\/week contract: Monday to Friday 9:00 to 18:00<\/p><p>- Salary 19.623,94 euros gross\/year &#43; up to 1200 euros gross\/year in bonus\u00a0<\/p><p>- Opportunity to work from our Barcelona office<\/p><p>- Full paid training on the company and the project\u00a0you&#39;ll\u00a0be working on\u00a0<\/p><p>- Career development programs, specialized courses, and language classes\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our\u00a0game-changers\u00a0because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;\u00a0game-changers\u00a0around the globe call Concentrix their \u201cemployer of choice.\u201d<b>\u00a0<\/b>\u00a0<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer<\/b>\u00a0<\/p><p><i>We&#39;re\u00a0proudly\u00a0united as one\u00a0team, one company, globally.\u00a0We&#39;re\u00a0committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Freitag von 08:00 - 18:00 Uhr | bis zu 3.400 &euro; Brutto\/Monat* | unbefristet<\/p>\\n<p><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?&nbsp;Perfekt! <\/strong>Dann sind wir jetzt dran - lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.&nbsp;<\/p>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<p>Als <strong>kaufm&auml;nnischer Mitarbeiter (m\/w\/d) im Sales Support <\/strong>wirst du:<\/p>\\n<ul>\\n<li>Als <strong>Ansprechpartner die zentrale Schnittstelle<\/strong> f&uuml;r vertriebliche Anliegen, f&uuml;r Au&szlig;endienstmitarbeiter (Field Sales) und interne Fachabteilungen sein.<\/li>\\n<li><span data-teams=\\\"true\\\"><strong>Anfragen bearbeiten<\/strong><strong>, individuelle Angebote erstellen<\/strong> und bestehende oder notwendige <strong>Konfigurationen vornehmen<\/strong> und offene Prozesse aktiv nachfassen.<\/span><\/li>\\n<li><span data-teams=\\\"true\\\"><strong>Die Produktlisten<\/strong> f&uuml;r Rahmenvereinbarungen und Warenk&ouml;rbe gem&auml;&szlig; den Anforderungen des Endkunden und Portfolios unseres Auftraggebers <strong>pflegen und erstellen<\/strong>.&nbsp;<\/span><\/li>\\n<li><span data-teams=\\\"true\\\"><strong>Qualifizierte Leads und zugeh&ouml;rige Genehmigungsverfahren<\/strong> bis hin zum Versand an den Partner\/Distributor oder Endkunden <strong>begleiten,<\/strong> sowie <strong>Endkundenverifizierungen<\/strong> <strong>koordinieren<\/strong>.&nbsp;<\/span><\/li>\\n<li>An <strong>Meetings mit dem Auftraggeber<\/strong> zur Kl&auml;rung von Status und erforderlichen Ma&szlig;nahmen bei offenen Preisanfragen teilnehmen.&nbsp;<\/li>\\n<\/ul>\\n<p><strong><br \/>Dein Profil<\/strong><\/p>\\n<p>Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li>Eine <strong>abgeschlossene Ausbildung,<\/strong> vorzugsweise <strong>im kaufm&auml;nnischen Bereich<\/strong> (beispielsweise im Gro&szlig;- und Au&szlig;enhandel, als Industriekaufmann (m\/w\/d) oder als Kaufmann oder Kauffrau im Einzelhandel) absolviert hast.<\/li>\\n<li>Eine <strong>gro&szlig;e Zuverl&auml;ssigkeit, Genauigkeit<\/strong> und ausgepr&auml;gte Teamf&auml;higkeit zeigst.<\/li>\\n<li><strong>Sehr gute Deutsch- sowie gute Englischkenntnisse <\/strong>in Wort und Schrift mitbringst.<\/li>\\n<li><strong>Erfahrung mit MS Office<\/strong> (Outlook &amp; Excel) hast.<\/li>\\n<li>Ein&nbsp;<strong>Kommunikationstalent <\/strong>mit Verhandlungsgeschick bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/li>\\n<li><strong>Sicher <\/strong>im Umgang&nbsp;<strong>mit dem PC <\/strong>bist.<\/li>\\n<li>Bereit bist, dich kontinuierlich&nbsp;<strong>weiter zu entwickeln<\/strong>.<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li>Bereits <strong>Erfahrung im Vertriebsinnendienst, im Order Management, in der Auftragsabwicklung im IT-Segment <\/strong>(speziell Netzwerkumfeld) oder in der <strong>Betreuung von Businesskunden.<\/strong><\/li>\\n<li>Eine <strong>Vertriebsaffinit&auml;t<\/strong>.<\/li>\\n<li>Eine Vorliebe f&uuml;r <strong>IT-Themen.<\/strong><\/li>\\n<\/ul>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen&nbsp;<strong>unbefristeten Arbeitsvertrag.<\/strong><\/li>\\n<li>Starte in&nbsp;<strong>Vollzeit <\/strong>(40&nbsp;Stunden\/Woche) bei uns durch. Das Wochenende ist frei und geh&ouml;rt ganz dir!<\/li>\\n<li>Profitiere von unserem <strong>flexiblem Arbeitszeitmodell mit Kernarbeitszeit<\/strong> (Montag - Freitag von 08:00 - 18:00 Uhr) &ndash; die restlichen Stunden teilst du dir frei ein.<\/li>\\n<li>Du bekommst ein monatliches Festgehalt, erg&auml;nzt durch ein attraktives Bonusmodell auf Basis deiner Leistung. Es winken somit <strong>bis zu 3.400 &euro; Brutto\/Monat*!<\/strong><\/li>\\n<li>Mit&nbsp;<strong>bis zu&nbsp;26&nbsp;Urlaubstagen<\/strong> sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/li>\\n<li>Du startest mit einem&nbsp;<strong>intensivem&nbsp;(Vollzeit-)Training<\/strong>, das von zertifizierten Trainern durchgef&uuml;hrt wird.<\/li>\\n<li>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/li>\\n<li>Deine zus&auml;tzliche finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge <\/strong>ist f&uuml;r uns selbstverst&auml;ndlich.<\/li>\\n<li>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 600&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/li>\\n<li>Eine Vielzahl an&nbsp;<strong>Mitarbeiter-Rabatten<\/strong>, speziell von Concentrix mit namhaften Partnern verhandelt, lassen dich kr&auml;ftig sparen.&nbsp;Nach der Probezeit erh&auml;ltst du zus&auml;tzliche einen&nbsp;<strong>exklusiven Rabatt <\/strong>auf bestimmte Produkte unseres Auftraggebers.<\/li>\\n<li>Halte dich fit &ndash; nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/li>\\n<li>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten <\/strong>und das sogar weltweit.<\/li>\\n<li>Deine <strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig &ndash; erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong><\/li>\\n<li>Es erwartet dich ein offenes und motiviertes Team, das darauf brennt, dich auf&nbsp;<strong>Du-und-Du <\/strong>bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/li>\\n<\/ul>\\n<p><strong><br \/>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong><br \/>Du hast noch Fragen?<\/strong><\/p>\\n<p>Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort:<\/strong><\/p>\\n<p>Homeoffice &ndash; deutschlandweit<\/p>\\n<p>und<\/p>\\n<p>Concentrix Holding Germany GmbH<br \/>Wankelstra&szlig;e 1, 70563 Stuttgart<br \/><br \/><\/p>\\n<p>Internes Stellenk&uuml;rzel: R1721286<br \/><br \/><\/p>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein&nbsp;<\/strong><\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. 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Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<br \/><br \/><\/p>\\n<p><strong>Arbeitserlaubnis&nbsp;<\/strong><\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<p><em>*Die Angabe bezieht sich auf ein Bruttomonatseinkommen bei Aus&uuml;bung einer Vollzeitt&auml;tigkeit. Das Monatseinkommen setzt sich zusammen aus einem festen Monatsgehalt sowie einer individuell erwirtschafteten Provision.<\/em><\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"309867998\",\"location\":\"Stuttgart, Baden-W\u00fcrttemberg\",\"job_type\":\"full_time\",\"salary\":\"3400\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-10T13:27:28.451+02:00\",\"created_at\":\"2026-04-09T11:35:18.374+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mjk?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mjk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"427\",\"campaign_id\":\"4605\",\"campaign_title\":\"GTM - \u0130STANBUL\",\"campaign_type\":\"job_application\",\"job_title\":\"M\u00fc\u015fteri Temsilcisi - \u0130stanbul\",\"street\":null,\"address\":null,\"city\":\"Istanbul\",\"state\":\"\u0130stanbul\",\"postal_code\":null,\"region\":\"\u0130stanbul\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Concentrix Hakk\u0131nda,&nbsp;<\/p>\\n<p>Merkezi Amerikada bulunan global bir &ccedil;a\u011fr\u0131 merkezidir. D&uuml;nyada, 70 &uuml;lkede 450 binden fazla &ccedil;al\u0131\u015fan\u0131yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba\u015fta \u0130stanbul, \u0130zmir, Ankara, Van olmak &uuml;zere toplam 7 \u015fehirde, 17 bini a\u015fk\u0131n &ccedil;al\u0131\u015fan ile m&uuml;\u015fteri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.&rsquo;&rsquo;<\/p>\\n<p><strong>GENEL N\u0130TEL\u0130KLER;<\/strong><\/p>\\n<ul>\\n<li>Vardiyal\u0131 sistemde \u015firket ortam\u0131nda &ccedil;al\u0131\u015fabilecek,<\/li>\\n<li>En az Lise mezunu,<\/li>\\n<li>\u0130yi derece MS Office programlar\u0131n\u0131 kullanabilen,<\/li>\\n<li>\u0130leti\u015fim becerileri geli\u015fmi\u015f, diksiyonu d&uuml;zg&uuml;n,<\/li>\\n<li>\u0130kna kabiliyeti y&uuml;ksek,<\/li>\\n<li>&Ccedil;&ouml;z&uuml;m odakl\u0131, Tak\u0131m &ccedil;al\u0131\u015fmas\u0131na yatk\u0131n,<\/li>\\n<li>Dinamik, yo\u011fun tempoya ayak uydurabilecek,<\/li>\\n<li>Erkek adaylar i&ccedil;in askerli\u011fini tamamlam\u0131\u015f ya da en az 2 y\u0131l tecilli<\/li>\\n<\/ul>\\n<p><strong>\u0130\u015e TANIMI&nbsp;<\/strong> &nbsp; &nbsp;<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp; Hizmet sekt&ouml;r&uuml;nde faaliyet g&ouml;steren operasyonlar\u0131m\u0131zda, hedef odakl\u0131, kaliteli hizmet ve m&uuml;\u015fteri memnuniyeti anlay\u0131\u015f\u0131yla &ccedil;a\u011fr\u0131lar\u0131 yan\u0131tlayacak, ekip arkada\u015flar\u0131 ar\u0131yoruz.<\/p>\\n<p><span data-teams=\\\"true\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"2220785690\",\"location\":\"Istanbul, \u0130stanbul\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T13:03:20.770+03:00\",\"created_at\":\"2026-04-09T11:05:47.240+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjA1?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjA1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"449\",\"campaign_id\":\"2180\",\"campaign_title\":\"GTM - Jaecoo Omoda - Sheffield\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Executive\",\"street\":\"2 Nunnery Court, Sheffield \",\"address\":\"2 Nunnery Court, Sheffield \",\"city\":\"Sheffield\",\"state\":\"\",\"postal_code\":\"S2 5DG\",\"region\":\"United Kingdom\",\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<div class=\\\"WEVF WFUF WGVF\\\">\\n<div class=\\\"WHVF wd-de6d6793-25f5-4b94-81ba-7b1116a51709\\\" aria-hidden=\\\"true\\\">\\n<p><strong>Take steps towards a new career today!<\/strong><\/p>\\n<p>Are you ready to take the driver's seat in customer service excellence? We're on the hunt for a dynamic and enthusiastic Customer Support Advisor&rsquo;s to join our team working for our client, at their Chiswick site. If you've got a passion for high quality cars and a knack for delivering top-notch service, then we&rsquo;re looking for you.<\/p>\\n<ul>\\n<li><strong>Salary<\/strong> of &pound;26,520<\/li>\\n<li><strong>Location<\/strong> &ndash; 2 Nunnery Court, Sheffield S2 5DG<\/li>\\n<li><strong>Hours of work<\/strong> &ndash; 40 hours paid production. Must be fully flexible between Monday to Saturday 8.30am to 6.00pm. Potential for Sunday work in the near future.<\/li>\\n<\/ul>\\n<p><strong>Role of Game Changer will include:<\/strong><\/p>\\n<ul>\\n<li>Inbound &amp; outbound customer contact management (phone, chat, form\/email, social).<\/li>\\n<li>Dealing with inbound calls\/emails from customers, supporting multiple queries ranging from general car queries to car orders.<\/li>\\n<li>Provide dealer support.<\/li>\\n<li>Reporting on activities through inputs into AWS and DMS database systems.<\/li>\\n<li>Outbound lead follow up.<\/li>\\n<li>Providing responses to web\/online form.<\/li>\\n<li>Manage technical queries from customer and assist them where possible.<\/li>\\n<li>Complete satisfaction survey calls and emails.<\/li>\\n<li>Manage complaints about product, offers and dealers from customers.<\/li>\\n<li>Sales Complaints, gathering facts and managing interaction with dealers and customers to support a quick, professional and organized turnaround of sales-based cases for Omoda, Jaecoo and Chery brands<\/li>\\n<li>Ensure accurate reporting and update case activity as needed.<\/li>\\n<\/ul>\\n<p><strong>Game changing benefits:<\/strong><\/p>\\n<ul>\\n<li>28 days of vacation.<\/li>\\n<li>Pension Scheme: auto enrolment after 92 days employment (if eligible).<\/li>\\n<li><strong>Employee Assist Program:<\/strong>&nbsp;a range of support and resources, accessed free.<\/li>\\n<li><strong>PUREGYM<\/strong>: Discount &amp; 0% joining fee.<\/li>\\n<li><strong>UNUM Dental cover:<\/strong>&nbsp;comprehensive cover enabling you to claim back costs of dental care for you and your dependents.<\/li>\\n<li><strong>Employee Stock Purchase Plan<\/strong>: offered to staff working at Concentrix. The ESPP allows you to buy Concentrix stock (CNXC).<\/li>\\n<li>Refer a Friend incentive<\/li>\\n<\/ul>\\n<p><strong>What we&rsquo;re looking for<\/strong><\/p>\\n<ul>\\n<li>Excellent customer service experience. Minimum 6-12 months.<\/li>\\n<li>Auto enthusiast &ndash; experience desired not mandatory.<\/li>\\n<li>Excellent English written and communication skills.<\/li>\\n<li>Experience of fast-paced environment.<\/li>\\n<li>Computer literacy and technical mind-set<\/li>\\n<li>Organisational skills - Keeping things in order is your second nature<\/li>\\n<li>Team Player - Be part of a winning team that delivers first-class customer support.<\/li>\\n<li>Create unshakable trust by keeping promises, owning responsibilities, and giving customers an open and honest experience<\/li>\\n<li>Handle inquiries with professionalism and finesse, leaving customers with a memorable, premium experience.<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 550k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer<\/strong>&nbsp;&nbsp;<\/p>\\n<p><em>Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.&nbsp;<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong>&nbsp;&nbsp;<\/p>\\n<p>In accordance with the United Kingdom&rsquo;s law, only applicants who are legally authorised to work in the UK will be considered for this position.&nbsp;<\/p>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"1737406371\",\"location\":\"Sheffield, United Kingdom\",\"job_type\":\"full_time\",\"salary\":\"26520\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-04-09T23:59:11.036Z\",\"created_at\":\"2026-04-09T10:47:02.349Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgw?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgw\/apply?\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"428\",\"campaign_id\":\"4604\",\"campaign_title\":\"GTM - BYTEDANCE - AZERBAIJANI\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator - Azerbaijani\",\"street\":null,\"address\":null,\"city\":\"Ankara\",\"state\":\"Ankara\",\"postal_code\":null,\"region\":\"Ankara\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Karyeran\u0131za bu g\u00fcn Concentrix-d\u0259 ba\u015flay\u0131n!\",\"long_description\":\"<div>\\n<h2>Concentrix Haqq\u0131nda<\/h2>\\n<h3>\u0130nqilabi karyeran\u0131n g&uuml;c&uuml;n&uuml; ya\u015fay\u0131n<\/h3>\\n<p>N&ouml;vb\u0259ti add\u0131m\u0131 axtar\u0131rs\u0131n\u0131z? Biz g\u0259l\u0259c\u0259yin brendl\u0259rini g&uuml;cl\u0259ndir\u0259n qlobal texnologiya v\u0259 xidm\u0259t lideriyik. G&uuml;nd\u0259lik istifad\u0259 etdiyiniz tan\u0131nm\u0131\u015f brendl\u0259r\u0259 70-d\u0259n &ccedil;ox &ouml;lk\u0259d\u0259 texnologiya v\u0259 inteqr\u0259 olunmu\u015f h\u0259ll\u0259rl\u0259 biznesl\u0259rini inki\u015faf etdirm\u0259y\u0259 k&ouml;m\u0259k edirik. \u0130l boyu &ldquo;D&uuml;nyan\u0131n \u018fn Yax\u015f\u0131 \u0130\u015f Yerl\u0259ri&rdquo;, &ldquo;Karyera \u0130nki\u015faf\u0131 &uuml;&ccedil;&uuml;n \u018fn Yax\u015f\u0131 \u015eirk\u0259tl\u0259r&rdquo; v\u0259 &ldquo;\u018fn Yax\u015f\u0131 \u015eirk\u0259t M\u0259d\u0259niyy\u0259ti&rdquo; kimi m&uuml;kafatlarla tan\u0131nma\u011f\u0131m\u0131zdan q&uuml;rur duyuruq.<\/p>\\n<p>\u018fg\u0259r inki\u015faf etm\u0259k v\u0259 ilham almaq ist\u0259yirsinizs\u0259, <strong>evd\u0259n i\u015fl\u0259m\u0259 (home office)<\/strong> format\u0131nda M&uuml;\u015ft\u0259ri Xidm\u0259tl\u0259ri T\u0259msil&ccedil;isi olaraq texnologiya, maliyy\u0259, s\u0259yah\u0259t, moda, s\u0259hiyy\u0259 v\u0259 daha bir &ccedil;ox sah\u0259d\u0259 g\u0259l\u0259c\u0259yin brendl\u0259rini g&uuml;cl\u0259ndir\u0259n komandam\u0131z\u0131n bir hiss\u0259si olacaqs\u0131n\u0131z.<\/p>\\n<hr \/>\\n<h2>Bu rolda n\u0259 ed\u0259c\u0259ksiniz<\/h2>\\n<p>Komandam\u0131zda M&uuml;\u015ft\u0259ri Xidm\u0259tl\u0259ri T\u0259msil&ccedil;isi olaraq siz:<\/p>\\n<ul>\\n<li>D&uuml;nyan\u0131n \u0259n m\u0259\u015fhur sosial media t\u0259tbiql\u0259rind\u0259n birind\u0259 bacar\u0131qlar\u0131n\u0131z\u0131 inki\u015faf etdirm\u0259k imkan\u0131 qazanacaqs\u0131n\u0131z<\/li>\\n<li>M&uuml;\u015ft\u0259ri m&uuml;raci\u0259tl\u0259rini v\u0259 g&ouml;zl\u0259ntil\u0259rini n\u0259z\u0259rd\u0259n ke&ccedil;ir\u0259r\u0259k ehtiyac v\u0259 v\u0259ziyy\u0259tl\u0259rin\u0259 uy\u011fun cavablar ver\u0259c\u0259ksiniz<\/li>\\n<li>M&uuml;xt\u0259lif kanallar vasit\u0259sil\u0259 qar\u015f\u0131l\u0131ql\u0131 \u0259laq\u0259l\u0259ri idar\u0259 ed\u0259c\u0259k, m\u0259zmun idar\u0259&ccedil;iliyi v\u0259 moderasiyas\u0131n\u0131 h\u0259yata ke&ccedil;ir\u0259c\u0259ksiniz<\/li>\\n<li>\u0130nsanlar\u0131n h\u0259yat\u0131n\u0131 yax\u015f\u0131la\u015fd\u0131ran proqram t\u0259minatlar\u0131ndan istifad\u0259 etm\u0259yi &ouml;yr\u0259n\u0259c\u0259k v\u0259 bacar\u0131qlar\u0131n\u0131z\u0131 art\u0131racaqs\u0131n\u0131z<\/li>\\n<li>M&uuml;\u015ft\u0259ril\u0259rimiz &uuml;&ccedil;&uuml;n daha yax\u015f\u0131 marka t\u0259cr&uuml;b\u0259l\u0259ri yaradacaqs\u0131n\u0131z<\/li>\\n<\/ul>\\n<hr \/>\\n<h2>T\u0259l\u0259bl\u0259riniz<\/h2>\\n<p>Concentrix a\u015fa\u011f\u0131dak\u0131 x&uuml;susiyy\u0259tl\u0259r\u0259 sahibsinizs\u0259 sizin &uuml;&ccedil;&uuml;n ideal se&ccedil;imdir:<\/p>\\n<ul>\\n<li>Az\u0259rbaycan dilini s\u0259lis \u015f\u0259kild\u0259 dan\u0131\u015f\u0131rs\u0131n\u0131zsa<\/li>\\n<li>Proaktiv, &ouml;z&uuml;n&uuml; motivasiya ed\u0259n v\u0259 h\u0259ll y&ouml;n&uuml;ml&uuml;s&uuml;n&uuml;zs\u0259<\/li>\\n<li>N&ouml;vb\u0259li v\u0259 h\u0259ft\u0259sonu n&ouml;vb\u0259l\u0259rind\u0259 i\u015fl\u0259y\u0259 bilirsinizs\u0259<\/li>\\n<li>Yerli v\u0259 ya xarici orta m\u0259kt\u0259b v\u0259 ya daha y&uuml;ks\u0259k t\u0259hsil\u0259 sahibsinizs\u0259<\/li>\\n<\/ul>\\n<hr \/>\\n<h2>Siz\u0259 n\u0259 t\u0259klif edirik<\/h2>\\n<p>Bu v\u0259zif\u0259d\u0259 siz\u0259 unikal h\u0259yat t\u0259rzinizi d\u0259st\u0259kl\u0259y\u0259n &uuml;st&uuml;nl&uuml;kl\u0259r t\u0259qdim edirik:<\/p>\\n<ul>\\n<li>Tam v\u0259 ya yar\u0131m\u015ftat daimi \u0259m\u0259k m&uuml;qavil\u0259l\u0259ri (t\u0259cr&uuml;b\u0259niz\u0259 v\u0259 m&uuml;\u015ft\u0259ril\u0259rimizin ehtiyaclar\u0131na \u0259sas\u0259n raz\u0131la\u015fd\u0131r\u0131la bil\u0259r)<\/li>\\n<li>R\u0259qab\u0259tli \u0259m\u0259k haqq\u0131 v\u0259 performans bonusu<\/li>\\n<li>Dostunu t&ouml;vsiy\u0259 et (referans) bonus imkanlar\u0131<\/li>\\n<li>\u015eirk\u0259t v\u0259 layih\u0259 haqq\u0131nda tam &ouml;d\u0259ni\u015fli t\u0259liml\u0259r<\/li>\\n<li>Karyera inki\u015faf proqramlar\u0131, x&uuml;susi kurslar v\u0259 dil d\u0259rsl\u0259ri<\/li>\\n<\/ul>\\n<hr \/>\\n<h2>Concentrix b\u0259rab\u0259r imkanlar yaradan i\u015f\u0259g&ouml;t&uuml;r\u0259ndir<\/h2>\\n<p>Biz qlobal miqyasda bir komanda, bir \u015firk\u0259t olaraq q&uuml;rurla birl\u0259\u015fmi\u015fik. B&uuml;t&uuml;n namiz\u0259dl\u0259r &uuml;&ccedil;&uuml;n b\u0259rab\u0259r m\u0259\u015f\u011fulluq imkanlar\u0131n\u0131 v\u0259 ayr\u0131-se&ccedil;kilikd\u0259n v\u0259 zorak\u0131l\u0131qdan uzaq i\u015f m&uuml;hitini d\u0259st\u0259kl\u0259yirik. \u0130\u015f\u0259 q\u0259bul prosesl\u0259rimiz irqi m\u0259nsubiyy\u0259t, ya\u015f, cinsiyy\u0259t kimliyi, cinsi y&ouml;n&uuml;m, din, etnik m\u0259n\u015f\u0259, ail\u0259 v\u0259 ya valideyn statusu, milli m\u0259n\u015f\u0259, \u0259lillik v\u0259 ya q&uuml;vv\u0259d\u0259 olan qanunlarla qorunan h\u0259r hans\u0131 dig\u0259r statusdan as\u0131l\u0131 olmayaraq yaln\u0131z i\u015f t\u0259l\u0259bl\u0259rin\u0259 v\u0259 pe\u015f\u0259kar ixtisaslara \u0259saslan\u0131r.<\/p>\\n<hr \/>\\n<h2>\u0130\u015fl\u0259m\u0259 Uy\u011funlu\u011fu<\/h2>\\n<p>T&uuml;rkiy\u0259 qanunvericiliyin\u0259 uy\u011fun olaraq, yaln\u0131z T&uuml;rkiy\u0259d\u0259 qanuni \u015f\u0259kild\u0259 i\u015fl\u0259m\u0259k h&uuml;ququ olan namiz\u0259dl\u0259r bu v\u0259zif\u0259 &uuml;&ccedil;&uuml;n n\u0259z\u0259rd\u0259n ke&ccedil;iril\u0259c\u0259kdir.<\/p>\\n<\/div>\",\"ats_external_id\":\"785344777\",\"location\":\"Ankara, Ankara\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T13:01:21.174+03:00\",\"created_at\":\"2026-04-08T17:36:41.333+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjA0?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjA0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"tr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"450\",\"campaign_id\":\"2179\",\"campaign_title\":\"GTM_NA_SA_Customer Service - River DE\",\"campaign_type\":\"job_application\",\"job_title\":\"German Speaking Customer Service Advisor\",\"street\":null,\"address\":null,\"city\":\"Durban\",\"state\":\"Kwazulu-Natal\",\"postal_code\":null,\"region\":\"Durban\",\"country\":\"South Africa\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Our German-speaking Customer Service Advisors work on behalf of a global customer-centric company, supporting consumers from around the globe.<\/p>\\n<p>Your new career will involve providing exceptional customer experiences, primarily through inbound calls.<\/p>\\n<p>You will be dealing with product orders, payments, missing orders, product information requests and recommendations. Even though this is a customer-focused role, you will be required to work towards performance-based targets actively.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>This&nbsp;Customer Support&nbsp;Advisor role at Concentrix is a great match if you:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Fluent in German (B2 level)<\/p>\\n<\/li>\\n<li>\\n<p>Matric qualification<\/p>\\n<\/li>\\n<li>\\n<p>Ability to work rotational shifts (24hours)<\/p>\\n<\/li>\\n<li>\\n<p>Are self-motivated and highly responsible<\/p>\\n<\/li>\\n<li>\\n<p>Strong attention to detail<\/p>\\n<\/li>\\n<li>\\n<p>PC Literate (Speed, accuracy and navigation)<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What is in it for you?<\/strong><\/p>\\n<p><br \/><strong>In this role, we offer benefits that help you support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>A monthly salary of <strong>R24&nbsp;000.<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Medical aid for the main member \/ medical insurance for the employee and two dependents<\/p>\\n<\/li>\\n<li>\\n<p>Provident Fund<\/p>\\n<\/li>\\n<li>\\n<p>Subsidized transport<\/p>\\n<\/li>\\n<li>\\n<p>Fantastic Employee Assistance Programme (EAP)<\/p>\\n<\/li>\\n<li>\\n<p>Access to financial well-being sessions, will writing sessions and stress management sessions<\/p>\\n<\/li>\\n<li>\\n<p>Team building and upskill training opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Interactive and inclusive company culture<\/p>\\n<\/li>\\n<li>\\n<p>Relocation package for candidates outside KZN on offer.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Expectations<\/strong>.<\/p>\\n<ul>\\n<li>\\n<p>Taking ownership of high-profile, escalated cases from beginning to resolution<\/p>\\n<\/li>\\n<li>\\n<p>Manage work orders within business SLA's<\/p>\\n<\/li>\\n<li>\\n<p>Proactively offer solutions to any issues or concerns that customers might face<\/p>\\n<\/li>\\n<li>\\n<p>Consistently applying agreed behavioural and compliance standards<\/p>\\n<\/li>\\n<li>\\n<p>Sharing knowledge and skills with other members of the team<\/p>\\n<\/li>\\n<li>\\n<p>Communicating new information that is relevant to the campaign to colleagues, customers and managers<\/p>\\n<\/li>\\n<li>\\n<p>Developing and maintaining current knowledge of the campaign<\/p>\\n<\/li>\\n<li>\\n<p>Ensuring first contact resolution at all times<\/p>\\n<\/li>\\n<li>\\n<p>Protecting information security and taking responsibility for highlighting any issues that you are made aware of by using the correct processes<\/p>\\n<\/li>\\n<li>\\n<p>Providing excellent customer experiences at all times<\/p>\\n<\/li>\\n<li>\\n<p>Verifying and updating customer information<\/p>\\n<\/li>\\n<li>\\n<p>Proactively offer solutions to any issues or concerns that customers might face<\/p>\\n<\/li>\\n<li>\\n<p>Your qualifications and experience<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Join a company where you can grow and develop in your career, where we are fanatical about our clients and staff, as we become the greatest customer engagement services company in the world, rich in diversity and talent.<\/p>\\n<p>Ready to bring your skills, experience and sense of urgency to a company that values your expertise. Discover why over 550,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo; Together, we will achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p>\\n<p><br \/><strong>Eligibility to work<\/strong><br \/>In accordance with South African law, only applicants who are legally authorised to work in the SA will be considered for this position and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<h4><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/h4>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"1572321331\",\"location\":\"Durban, Durban\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T23:59:11.023Z\",\"created_at\":\"2026-04-08T15:00:29.393Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc5?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"451\",\"campaign_id\":\"2178\",\"campaign_title\":\"GTM_NA_SA_Customer Service - River NA\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor\",\"street\":null,\"address\":null,\"city\":\"Durban\",\"state\":\"Kwazulu-Natal\",\"postal_code\":null,\"region\":\"Durban\",\"country\":\"South Africa\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you a people person with a passion for helping others? We are seeking a Customer Service Representative to join our dynamic team of game-changers in our sunny Durban office!<\/p>\\n<p>We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.<\/p>\\n<p>In this role, you&rsquo;ll be working on an exciting international campaign as the customer&rsquo;s first point of contact. We want candidates who can be proactive in problem-solving while remaining empathetic to the customer&rsquo;s concerns or queries.<\/p>\\n<p>Take up the challenge and put those communication skills to the test by applying today!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Required experience<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Minimum 6 months of customer service experience within a contact centre environment<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Required qualifications<\/strong><br \/><strong>Concentrix is a great match if you have:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Matric<\/p>\\n<\/li>\\n<li>\\n<p>Clear criminal and credit record<\/p>\\n<\/li>\\n<li>\\n<p>English Proficiency, both written and spoken<\/p>\\n<\/li>\\n<li>\\n<p>High willingness to help customers, self-motivated, self-starting and self-assured<\/p>\\n<\/li>\\n<li>\\n<p>Good multitasking skills and the ability to work in a fast-paced environment<\/p>\\n<\/li>\\n<li>\\n<p>Excellent knowledge of effective customer service processes<\/p>\\n<\/li>\\n<li>\\n<p>Understanding of the Call Centre industry<\/p>\\n<\/li>\\n<li>\\n<p>Computer literacy &ndash; ability to speedily navigate multiple systems effectively<\/p>\\n<\/li>\\n<li>\\n<p>Attention to Detail<\/p>\\n<\/li>\\n<li>\\n<p>Availability to work shifts in a 24\/7 environment<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><br \/>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>\\n<p>Monthly Basic salary of <strong>R6500<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Medical aid for the main member\/ Medical Insurance for the main member (employee) and two dependents<\/p>\\n<\/li>\\n<li>\\n<p>Subsidized transport<\/p>\\n<\/li>\\n<li>\\n<p>Provident\/Pension Fund<\/p>\\n<\/li>\\n<li>\\n<p>Fantastic Employee Assistance Programme (EAP)<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Ensure timely and accurate resolution of customers&rsquo; concerns at the first point of contact within agreed service levels, targets and objectives<\/p>\\n<\/li>\\n<li>\\n<p>Accountable to close the customer query and ensuring a resolution or feedback<\/p>\\n<\/li>\\n<li>\\n<p>Check to ensure that appropriate changes were made to resolve customers' concerns<\/p>\\n<\/li>\\n<li>\\n<p>Keeps records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.<\/p>\\n<\/li>\\n<li>\\n<p>Promotes client products, services and solutions at all times<\/p>\\n<\/li>\\n<li>\\n<p>Resolve customer queries related to:&nbsp;<br \/>Payment queries<br \/>Incorrect orders<br \/>Missing transactions&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Concentrix is an equal opportunity employer<\/strong><\/p>\\n<p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with South Africa&rsquo;s law, only applicants who are legally authorized to work in the SA will be considered for this position, and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<p>&nbsp;<\/p>\\n<h4><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/h4>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"4146483488\",\"location\":\"Durban, Durban\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T09:24:45.277Z\",\"created_at\":\"2026-04-08T14:39:03.980Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc4?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"452\",\"campaign_id\":\"2177\",\"campaign_title\":\"GTM_NA_SA_Customer Service - Kaizen \",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Back Office\",\"street\":null,\"address\":null,\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":null,\"region\":\"Cape Town\",\"country\":\"South Africa\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Back Office Customer Service Advisor working on an internationally innovative campaign with a base salary of <strong>R7500 plus a campaign-specific allowance of R1000.<\/strong><br \/><br \/>You&rsquo;ll be working on-site from our vibrant Cape Town office, where creativity meets cutting-edge technology. All the while, you&rsquo;ll become part of a community of like-minded individuals who become friends for life.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>This Customer Service Advisor role at Concentrix is a great match if you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Minimum of 8 months call centre experience\/Back office (essential)<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Passed Grade 12<\/strong> <strong>(essential)<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Clear Credit and Criminal Record<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Flexibility to work shifts aligned to United States business hours, including nights and weekends.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent knowledge of English, verbal and written communication<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are self-motivated and highly responsible<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong attention to detail and analytical thinking<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Service orientation with a focus on customer trust and satisfaction<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Basic computer skills, including MS Office or Google Suite<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">Previously dealing with payments, finance, or back-office operations is an advantage<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><br \/><strong>In this role, we offer benefits that help you support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Basic salary of R7500<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Campaign allowance of R1000<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Subsidized transport<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Pension fund<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fantastic Employee Assistance Programme (EAP)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Medical aid for the main member \/ Medical Insurance for the employee and two dependents<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Group life cover<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Access to financial well-being sessions, will writing sessions and stress management sessions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team building and upskill training opportunities<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Interactive and inclusive company culture<\/p>\\n<\/li>\\n<\/ul>\\n<p><br \/><strong>What you will do in this role<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Collect and analyze key information in accordance with the regulations of the competent auditing authority<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Help customers with the client&rsquo;s procedure<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Approve withdrawals as far as the documents are concerned<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Improve past data entries<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Communicate with other departments, following pending issues related to the customer's identification or withdrawal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Collaborate with team\/shift leader &amp; colleagues from various departments<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ensure appropriate and confidential handling\/sharing of sensitive information<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ensure compliance with all AML laws and regulations<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Update customer database.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Ready to bring your skills and experience to a company that values your expertise? Discover why over 550,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo; Together, we&rsquo;ll achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p>\\n<p>With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique. Imagine being a part of a company that supports each other&rsquo;s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.<\/p>\\n<p><strong>Disclaimer&nbsp;&nbsp;<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"451562217\",\"location\":\"Cape Town, Cape Town\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T23:59:10.991Z\",\"created_at\":\"2026-04-08T11:20:55.710Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc3?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"429\",\"campaign_id\":\"4603\",\"campaign_title\":\"GTM -  HRO - HR Operations Specialist \/ E-Commerce\",\"campaign_type\":\"job_application\",\"job_title\":\"HR Operations Specialist \/ E-Commerce\",\"street\":null,\"address\":null,\"city\":\"Ankara\",\"state\":\"Ankara\",\"postal_code\":null,\"region\":\"Ankara\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Experience the power of a revolutionary career,<\/p>\\n<p>Are you seeking the next big step? We are a global technology and service leader that strengthens the brands of the future. We help well-known brands you use every day improve their businesses with technology and integrated solutions in over 70 countries. And every day, we take pride in being recognized with awards like \\\"World's Best Workplaces,\\\" \\\"Best Companies for Career Development,\\\" and \\\"Best Company Culture.\\\"<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>QUALIFICATIONS<\/strong><\/p>\\n<ul>\\n<li>Graduation from relevant departments of universities<\/li>\\n<li>Minimum 2 years of experience in blue-collar recruitment and operational HR processes<\/li>\\n<li>Intermediate level English language skills<\/li>\\n<li>Analytical thinking and data-driven work skills<\/li>\\n<li>Ability to adapt to a busy operational pace and take an active role in the field<\/li>\\n<li>Strong communication skills and aptitude for teamwork<\/li>\\n<li>Proficient use of MS Office programs (especially Excel) and Google Sheets<\/li>\\n<\/ul>\\n<p><strong>JOB DESCRIPTION<\/strong><\/p>\\n<ul>\\n<li>Managing blue-collar recruitment and onboarding processes end-to-end<\/li>\\n<li>Coordinating with operations and planning teams to monitor headcount planning<\/li>\\n<li>Performing HR reporting and headcount tracking Monitoring daily wage employee processes<\/li>\\n<li>Managing discipline and employee relations processes<\/li>\\n<li>Taking an active role in blue-collar projects<\/li>\\n<li>Ensuring the effective use of HR systems and maintaining data accuracy<\/li>\\n<\/ul>\",\"ats_external_id\":\"930679591\",\"location\":\"Ankara, Ankara\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T02:59:09.975+03:00\",\"created_at\":\"2026-04-07T13:57:58.262+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjAz?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjAz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"human_resources\",\"job_industry\":\"e_commerce\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"152\",\"campaign_id\":\"683\",\"campaign_title\":\"R1720686 Work-at-Home - Bilingual Sales Automotive FR Michelin\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Rep \u2013 Remote (Automotive, Bilingual: English \/ French)\",\"street\":\"\",\"address\":\"\",\"city\":\"Remote\",\"state\":\"\",\"postal_code\":\"\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"Inside Sales Rep \u2013 Remote (Automotive, Bilingual: English \/ French)\",\"long_description\":\"<div>\\n<div>\\n<p><span class=\\\"emphasis-3\\\" style=\\\"background-color: #fbeeb8;\\\"><strong>* DOIT PARLER COURANTEMENT LE <u>FRAN&Ccedil;AIS<\/u> ET <u>L'ANGLAIS<\/u> *<\/strong><\/span><\/p>\\n<\/div>\\n<div>\\n<p><span class=\\\"emphasis-3\\\" style=\\\"background-color: #fbeeb8;\\\"><strong>* MUST SPEAK BOTH <u>FRENCH<\/u> AND <u>ENGLISH<\/u> FLUENTLY *<\/strong><\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p>Le\/la repr&eacute;sentant(e) des ventes internes &ndash; t&eacute;l&eacute;travail (secteur automobile, bilingue&nbsp;: anglais\/fran&ccedil;ais) travaille &agrave; domicile et interagit avec les clients par t&eacute;l&eacute;phone (appels entrants\/sortants) et\/ou par Internet. Ce poste consiste &agrave; assurer le service &agrave; la client&egrave;le et &agrave; r&eacute;soudre les probl&egrave;mes et questions courants concernant les produits et\/ou services du client. (Les candidatures pour ce poste sont accept&eacute;es en continu. Les anciens combattants sont encourag&eacute;s &agrave; postuler.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>UNE NOUVELLE CARRI&Egrave;RE &Agrave; VOTRE IMAGE<\/strong><\/p>\\n<p>Vous recherchez une r&eacute;orientation professionnelle en t&eacute;l&eacute;travail au sein d'une entreprise internationale innovante qui place l'humain au c&oelig;ur de ses priorit&eacute;s, favorise une culture inclusive et un v&eacute;ritable sentiment d'appartenance&nbsp;? Vous souhaitez vous joindre &agrave; une entreprise r&eacute;compens&eacute;e chaque ann&eacute;e par les prix &laquo;&nbsp;Meilleur lieu de travail au monde&nbsp;&raquo;, &laquo;&nbsp;Employ&eacute;s les plus heureux&nbsp;&raquo; et &laquo;&nbsp;Meilleure entreprise pour l'&eacute;volution de carri&egrave;re&nbsp;&raquo;&nbsp;? Alors, le poste de repr&eacute;sentant(e) commercial(e) s&eacute;dentaire &agrave; distance chez Concentrix est fait pour vous&nbsp;!<\/p>\\n<p>En tant que repr&eacute;sentant(e) commercial(e) s&eacute;dentaire &agrave; distance (secteur automobile, bilingue&nbsp;: anglais\/fran&ccedil;ais), vous vous joindrez &agrave; une &eacute;quipe multiculturelle compos&eacute;e de membres provenant de plus de 70 pays, o&ugrave; chacun contribue &agrave; la r&eacute;ussite et au bien-&ecirc;tre de l'autre, unis par la volont&eacute; d'innover. Ensemble, nous aidons les plus grandes marques mondiales &agrave; am&eacute;liorer leur rendement gr&acirc;ce &agrave; une exp&eacute;rience client exceptionnelle et &agrave; des innovations technologiques. Face &agrave; une croissance continue, nous sommes &agrave; la recherche de nouveaux talents pour partager notre vision&nbsp;: des personnes aussi passionn&eacute;es que nous par l'excellence du service client.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Eacute;VOLUTION DE CARRI&Egrave;RE ET D&Eacute;VELOPPEMENT PERSONNEL<\/strong><\/p>\\n<p>Cette formidable opportunit&eacute; de travail &agrave; domicile vous permettra de donner un nouveau souffle &agrave; votre carri&egrave;re et de cr&eacute;er des liens solides avec vos coll&egrave;gues. Nous vous fournirons la formation, les outils technologiques et le soutien continu n&eacute;cessaires &agrave; votre r&eacute;ussite. De plus, chez Concentrix, les perspectives d'avancement professionnel (et de d&eacute;veloppement personnel) sont r&eacute;elles. En effet, pr&egrave;s de 80 % de nos gestionnaires et dirigeants ont &eacute;t&eacute; promus &agrave; l'interne ! C'est pourquoi nous offrons un ensemble de programmes de formation et de d&eacute;veloppement du leadership GRATUITS, con&ccedil;us pour vous accompagner vers la carri&egrave;re dont vous avez toujours r&ecirc;v&eacute;.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>VOS RESPONSABILIT&Eacute;S<\/strong><\/p>\\n<p>En tant que repr&eacute;sentant(e) des ventes internes (secteur automobile, bilingue : anglais\/fran&ccedil;ais) travaillant &agrave; domicile, vous serez amen&eacute;(e) &agrave; :<\/p>\\n<ul>\\n<li>Assurer le soutien &agrave; la client&egrave;le (appels entrants et sortants)<\/li>\\n<li>Utiliser un guide de flux d'appels dans la langue pr&eacute;f&eacute;r&eacute;e du client<\/li>\\n<li>Conclure des ventes, prospecter, n&eacute;gocier, pr&eacute;senter des offres et mettre en pratique vos comp&eacute;tences B2B et B2C<\/li>\\n<li>Utiliser vos connaissances des produits, d&eacute;velopper des relations clients et trouver de nouvelles fa&ccedil;ons de fid&eacute;liser la client&egrave;le<\/li>\\n<li>Faire preuve de rigueur et de minutie dans la vente de produits et services<\/li>\\n<li>Suivre, documenter et extraire des renseignements dans les bases de donn&eacute;es<\/li>\\n<li>Offrir des produits et\/ou services compl&eacute;mentaires &agrave; chaque vente<\/li>\\n<li>Offrir une exp&eacute;rience client exceptionnelle&hellip; avec le sourire.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>VOS QUALIFICATIONS<\/strong><\/p>\\n<p>Vos comp&eacute;tences, votre int&eacute;grit&eacute;, vos connaissances et votre empathie sinc&egrave;re contribueront &agrave; la r&eacute;ussite de chaque interaction client. Autres comp&eacute;tences requises pour le poste de repr&eacute;sentant(e) des ventes internes (secteur automobile, bilingue : anglais\/fran&ccedil;ais) (T&eacute;l&eacute;travail) :<\/p>\\n<ul>\\n<li>Ma&icirc;trise du fran&ccedil;ais et de l'anglais<\/li>\\n<li>Au moins un an d'exp&eacute;rience confirm&eacute;e en vente (atteinte des objectifs, r&eacute;mun&eacute;ration &agrave; la commission, vente de produits et\/ou services)<\/li>\\n<li>Solide compr&eacute;hension du processus de vente, du d&eacute;veloppement de la relation client, de la communication, des techniques de n&eacute;gociation et de la conclusion de contrats<\/li>\\n<li>Disponibilit&eacute; flexible<\/li>\\n<li>Dipl&ocirc;me d'&eacute;tudes secondaires ou l'&eacute;quivalent<\/li>\\n<li>Environnement de travail tranquille et sans distractions &agrave; domicile<\/li>\\n<li>Capacit&eacute; de g&eacute;rer plusieurs t&acirc;ches simultan&eacute;ment dans un environnement dynamique<\/li>\\n<li>Int&eacute;r&ecirc;t pour l'apprentissage de nouvelles technologies<\/li>\\n<li>Excellentes comp&eacute;tences en navigation informatique et en informatique<\/li>\\n<li>Un ordinateur de bureau ou portable pour effectuer les tests informatiques et de connexion internet. Un ordinateur professionnel pourrait &ecirc;tre fourni selon le poste propos&eacute;, mais ce n'est pas garanti (un recruteur en discutera plus en d&eacute;tail).<\/li>\\n<li>Connexion Internet haute vitesse (pas de Wi-Fi, de point d'acc&egrave;s Wi-Fi ni de connexion satellite) et un t&eacute;l&eacute;phone intelligent<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>CE QUE NOUS VOUS OFFRONS<\/strong><\/p>\\n<p>L'une des valeurs fondamentales de notre entreprise est de valoriser nos collaborateurs. C'est pourquoi nous investissons massivement dans nos talents, notre infrastructure et nos comp&eacute;tences afin d'assurer le succ&egrave;s &agrave; long terme de nos &eacute;quipes et de nos clients. Nous investirons &eacute;galement en VOUS pour vous accompagner dans votre cheminement de carri&egrave;re et votre d&eacute;veloppement personnel. Ce poste vous offre aussi&nbsp;:<\/p>\\n<ul>\\n<li>La r&eacute;mun&eacute;ration de base se situe entre 20,00&nbsp;$ et 24,00&nbsp;$ de l'heure (le taux horaire ne sera pas inf&eacute;rieur au salaire minimum applicable), &agrave; \u200b\u200blaquelle s'ajoutent des primes li&eacute;es &agrave; la performance individuelle et &agrave; celle de l'entreprise. Le salaire r&eacute;el variera selon le lieu de travail, les qualifications, les comp&eacute;tences, la formation, l'exp&eacute;rience et les aptitudes. Les avantages sociaux offerts aux employ&eacute;s admissibles &agrave; ce poste comprennent une assurance maladie, dentaire et optique, un programme complet d'aide aux employ&eacute;s (PAE), un r&eacute;gime enregistr&eacute; d'&eacute;pargne-retraite, des cong&eacute;s pay&eacute;s et des jours de formation r&eacute;mun&eacute;r&eacute;s.<\/li>\\n<li>Option d'inscription &agrave; DailyPay pour acc&eacute;der &agrave; votre salaire &agrave; l'avance, quand vous le souhaitez.<\/li>\\n<li>Formation r&eacute;mun&eacute;r&eacute;e et primes de performance.<\/li>\\n<li>Primes de commandite attractives.<\/li>\\n<li>Opportunit&eacute;s de r&eacute;seautage au sein de l'entreprise avec des groupes organis&eacute;s autour des th&egrave;mes suivants&nbsp;: R&eacute;seau des femmes, R&eacute;seau des professionnels noirs, Fiert&eacute; LGBTQ+, Handicap, Neurodiversit&eacute;, Femmes dans la technologie, Champions OneEarth, et plus encore.<\/li>\\n<li>Programmes de sant&eacute; et de bien-&ecirc;tre avec des partenaires qualifi&eacute;s pour vous accompagner dans votre d&eacute;veloppement personnel.<\/li>\\n<li>Programmes de mentorat pour vous soutenir dans votre parcours professionnel.<\/li>\\n<li>Possibilit&eacute; de travailler &agrave; domicile.<\/li>\\n<li>Programmes et &eacute;v&eacute;nements favorisant la diversit&eacute;, l'&eacute;quit&eacute; et l'inclusion, ainsi que la citoyennet&eacute; mondiale, le d&eacute;veloppement durable et l'engagement communautaire.<\/li>\\n<li>C&eacute;l&eacute;brations de la Journ&eacute;e Concentrix, de la Journ&eacute;e de reconnaissance des acteurs du changement, de la Semaine du service &agrave; la client&egrave;le, de la Journ&eacute;e mondiale du nettoyage, de #MyOneEarthPromise, et plus encore.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>R&Eacute;INVENTEZ LA MEILLEURE VERSION DE VOUS-M&Ecirc;ME !<\/strong><\/p>\\n<p>Si cela correspond &agrave; l'&eacute;tape id&eacute;ale pour votre parcours professionnel, contactez-nous. Postulez d&egrave;s aujourd'hui et d&eacute;couvrez pourquoi plus de 440&nbsp;000 personnes &agrave; travers le monde ont choisi Concentrix comme employeur de r&eacute;f&eacute;rence.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>OFFRE D'EMPLOI :<\/strong><\/p>\\n<p>Nous acceptons les candidatures pour ce poste en continu. Il s'agit actuellement d'un poste vacant imm&eacute;diat&nbsp;; cependant, nous &eacute;tudions aussi les candidatures pour de futures opportunit&eacute;s. Nous encourageons toutes les personnes int&eacute;ress&eacute;es &agrave; postuler.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Exigences physiques et mentales<\/strong><\/p>\\n<p>L&rsquo;employ&eacute; doit r&eacute;guli&egrave;rement utiliser un ordinateur, un clavier, un t&eacute;l&eacute;phone ou un casque d&rsquo;&eacute;coute, ainsi que d&rsquo;autres &eacute;quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g&eacute;n&eacute;ralement de nature s&eacute;dentaire.<\/p>\\n<p><strong>D&eacute;claration d'&eacute;galit&eacute; des chances <\/strong><\/p>\\n<p>Concentrix s'engage en faveur de l'&eacute;galit&eacute; des chances en mati&egrave;re d'emploi et ne fait aucune discrimination fond&eacute;e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet&eacute;, la croyance, le sexe, l'orientation sexuelle, l'identit&eacute; ou l'expression de genre, l'&acirc;ge, l'&eacute;tat civil ou familial, le handicap, ou toute autre cat&eacute;gorie prot&eacute;g&eacute;e par la l&eacute;gislation provinciale sur les droits de la personne.<\/p>\\n<p><strong>D&eacute;claration d'am&eacute;nagement raisonnable<br \/><\/strong><\/p>\\n<p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage &agrave; offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am&eacute;nagement raisonnable pour participer &agrave; n'importe quelle &eacute;tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent &ecirc;tre faites en contactant <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait&eacute;es de mani&egrave;re confidentielle et utilis&eacute;es uniquement pour faciliter votre participation au processus de recrutement.<\/p>\\n<p><strong>Intelligence artificielle (IA)<\/strong><\/p>\\n<p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou &agrave; l'&eacute;valuation des candidats. Ces outils pourraient &ecirc;tre utilis&eacute;s pour &eacute;valuer les CV, les candidatures et d'autres documents soumis afin de nous aider &agrave; identifier les meilleurs candidats pour le poste.<\/p>\\n<p><strong>Autorisation de travail<\/strong><\/p>\\n<p>Seuls les candidats qualifi&eacute;s l&eacute;galement autoris&eacute;s &agrave; travailler au Canada seront consid&eacute;r&eacute;s. Actuellement, ce poste ne peut &ecirc;tre exerc&eacute; que dans les provinces\/territoires suivants : <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB,<\/a> <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC,<\/a> <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL,<\/a> <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a> et <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/saskatchewan.html\\\">SK<\/a>.<strong><br \/>Pour plus d'informations sur les provinces de travail disponibles et l'&eacute;galit&eacute; des chances en mati&egrave;re d'emploi en tant que candidat, veuillez cliquer <u>ICI<\/u>.<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>---<\/p>\\n<p>&nbsp;<\/p>\\n<p>The Inside Sales Rep &ndash; Remote (Automotive, Bilingual: English \/ French)&nbsp;works from home and interfaces with customers via inbound\/outbound calls and\/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and\/or services. (We accept applications for this position on an ongoing basis.&nbsp;Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p>Are you looking for a &ldquo;work from home&rdquo; career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Happiest Employees<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a remote Inside Sales Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a remote Inside Sales Rep &ndash; (Automotive, Bilingual: English \/ French), you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great &ldquo;work from home&rdquo; opportunity that will allow you to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As an Inside Sales Rep &ndash; (Automotive, Bilingual: English \/ French) working from home, you will:<\/p>\\n<ul>\\n<li>Provide inbound and outbound customer support<\/li>\\n<li>using a call flow guide in the customer&rsquo;s preferred language<\/li>\\n<li>Close sales, work on prospecting, negotiation, presentation, and use B2B and B2C skills<\/li>\\n<li>Use product knowledge, build client relationships, and find new ways to retain customers<\/li>\\n<li>Be detail-oriented when it comes to sales of products and services<\/li>\\n<li>Track, document, and retrieve information in databases<\/li>\\n<li>Offer additional products and\/or services with every sale<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile<br \/><br \/><\/li>\\n<\/ul>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Inside Sales Rep &ndash; (Automotive, Bilingual: English \/ French) (Remote) role include:<\/p>\\n<ul>\\n<li>The ability to speak fluent French and English<\/li>\\n<li>1+ year of proven hard sales experience (meeting quotas, working on commission, selling products and\/or services<\/li>\\n<li>A strong understanding of the sales\/selling process, building relationships, communication skills, negotiation techniques, and closing deals<\/li>\\n<li>Open availability<\/li>\\n<li>A high school diploma or GED<\/li>\\n<li>A quiet, distraction-free environment to work from in your home<\/li>\\n<li>Proficiency in fast-paced multi-tasking<\/li>\\n<li>Eagerness to learn new technologies<\/li>\\n<li>Strong computer navigation skills and PC knowledge<\/li>\\n<li>A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)<\/li>\\n<li>High Speed internet (no wireless\/hotspots or satellite) and a smartphone<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $20.00-$24.00\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Paid training and performance-based incentives<\/li>\\n<li>Lucrative employee referral bonus opportunities<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>Work-from-home convenience<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<\/strong><\/p>\\n<p>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>Equal Employment Opportunity<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p><strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered. Currently, this position may only be performed in the following provinces\/territories: AB, BC, MB, NB, NL, NS, ON, PE, and SK. For further information on available work provinces and Equal Employment Opportunity as an applicant, please click HERE.<\/p>\\n<p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>#wfh #wah<\/p>\\n<\/div>\",\"ats_external_id\":\"R1720686\",\"location\":\"Remote, CAN\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T06:38:44.213-04:00\",\"created_at\":\"2026-04-07T12:33:41.895-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82ODM?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82ODM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"CAN\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"primary_location\":{\"id\":\"CA-WAH-ONTAR-00\",\"wid\":\"b67da9176e3d1062f9df0a5636e1be6e\",\"descriptor\":\"CAN ON Work-at-Home\"}},\"recruiter\":{\"email\":{\"wid\":\"b59c6a311d23012ade3dda7e57154f25\",\"address\":\"brooke.schuler@concentrix.com\"},\"last_name\":\"Schuler\",\"first_name\":\"Brooke\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC2949\",\"wid\":\"6504597fb5f701aaf7d917b99416c6cf\",\"descriptor\":\"Advisor II, Customer Service - Bilingual\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-347891\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Customer-Service-Rep---Remote--Automotive--Bilingual--English---French-_R1672293\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Customer-Service-Rep---Remote--Automotive--Bilingual--English---French-_R1672293\/apply\",\"job_requisition_id\":\"R1672293\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a87018af1fe5f4b0719a418\",\"address\":\"thomas.mcmanus@concentrix.com\"},\"last_name\":\"Mcmanus\",\"first_name\":\"Thomas\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1672293\",\"wid\":\"fedde5c1af281030b958a45ebcc90000\",\"descriptor\":\"R1672293 Customer Service Rep \u2013 Remote (Automotive, Bilingual: English \/ French) (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-canada\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1897\",\"campaign_id\":\"827\",\"campaign_title\":\"GTM \/ DE \/ MUN \/ BMW \/ 3rd Level-Support (BM)\",\"campaign_type\":\"job_application\",\"job_title\":\"Technischer Kundenberater (m\/w\/d) KFZ Technik Automobile\",\"street\":\"Frankenthaler Str. 20a\",\"address\":\"Frankenthaler Str. 20a\",\"city\":\"M\u00fcnchen\",\"state\":null,\"postal_code\":\"81539\",\"region\":\"Bayern\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in M\u00fcnchen!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong> Dann ist diese Stelle genau das Richtige f&uuml;r dich.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In dieser Position als <strong>Technischer Kundenberater (m\/w\/d) KFZ Technik Automobile&nbsp;<\/strong>bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Start zum n&auml;chstm&ouml;glichen Zeitpunkt | Vollzeit | Standort M&uuml;nchen, Hybrid m&ouml;glich | Kernarbeitszeit: Montag - Freitag von 07:45 - 18:00 Uhr | 2.900&euro; Brutto\/Monat* | unbefristet<\/p>\\n<p><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?&nbsp;Perfekt! <\/strong>Dann sind wir jetzt dran - lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.&nbsp;<\/p>\\n<h4><strong>Deine Aufgaben<\/strong><\/h4>\\n<div>\\n<p>Als <strong>Technischer Kundenberater (m\/w\/d) KFZ Technik Automobile<\/strong>&nbsp;in unserem 3rd Level-Team wirst du:<\/p>\\n<ul>\\n<li>Die technischen <strong>Supportanfragen mittels Ticketsystem entgegennehmen<\/strong> und bearbeiten.<\/li>\\n<li><strong>Dich speziell um die Fehleranalyse<\/strong>, Konfigurationen der Fahrersysteme, Einstellungen der Navigationssysteme <strong>und andere technische Anliegen der Kunden k&uuml;mmern<\/strong><\/li>\\n<li>Das Anliegen bearbeiten und den Kunden <strong>bis zur fachlichen L&ouml;sung<\/strong> seines Anliegens begleiten.<\/li>\\n<li><strong>Der zentrale Ansprechpartner<\/strong> f&uuml;r Endkunden der Premium Automarke im Bereich <strong>Connected Drive<\/strong> sein.<\/li>\\n<li>Telefonisch <strong>mit dem Endkunden in Kontakt treten<\/strong> &ndash; stets mit dem Ziel, ein erstklassiges Kundenerlebnis zu schaffen.<\/li>\\n<li>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation <strong>in der Kundendatenbank dokumentieren<\/strong>.<\/li>\\n<\/ul>\\n<\/div>\\n<p>&nbsp;<\/p>\\n<h4><strong>Dein Profil<\/strong><\/h4>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li>Eine Leidenschaft f&uuml;r Autos hast und <strong>dich sehr gut<\/strong> <strong>mit KFZ-Technik auskennst<\/strong>.<\/li>\\n<li>Ein <strong>hohes Qualit&auml;tsbewusstsein<\/strong> und eine ausgepr&auml;gte Teamf&auml;higkeit zeigst.<\/li>\\n<li>Wohnhaft in Deutschland bist und die <strong>Anforderungen an einen Remote-Arbeitsplatz <\/strong>erf&uuml;llen kannst.<\/li>\\n<li>Bereit bist zu Events, Schulungen und Veranstaltungen <strong>an den Standort in M&uuml;nchen zu reisen<\/strong>.<\/li>\\n<li><strong>Sehr gute Deutschkenntnisse<\/strong>in Wort und Schrift mitbringst.<\/li>\\n<li>Ein&nbsp;<strong>Kommunikationstalent <\/strong>mit Serviceorientierung bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/li>\\n<li><strong>Sicher <\/strong>im Umgang&nbsp;<strong>mit dem PC.<\/strong><\/li>\\n<li>Bereit bist, dich kontinuierlich&nbsp;<strong>weiter zu entwickeln<\/strong>.<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li><strong>Bereits Erfahrung im<\/strong> Umgang mit anspruchsvollen Kunden oder einem <strong>gehobenen Premium-Kundenservice<\/strong>.<\/li>\\n<li>Bereits Erfahrung <strong>in einem technischen Beruf<\/strong>, in der IT oder als Elektroniker.<\/li>\\n<li>Eine Ausbildung im Bereich der <strong>Automobilbranche, als Mechatroniker<\/strong> oder als KFZ-Mechaniker.<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<h4><strong>Unsere Benefits<\/strong><\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen&nbsp;<strong>unbefristeten Arbeitsvertrag.<\/strong><\/li>\\n<li>Starte in&nbsp;<strong>Vollzeit <\/strong>(40&nbsp;Stunden\/Woche) bei uns durch. Das Wochenende ist frei und geh&ouml;rt ganz dir!<\/li>\\n<li>Profitiere von unserem <strong>flexiblem Arbeitszeitmodell mit Kernarbeitszeit<\/strong> (Montag - Freitag von 07:45 - 18:00 Uhr) &ndash; die restlichen Stunden teilst du dir frei ein.<\/li>\\n<li>Mit&nbsp;<strong>bis zu 24 Urlaubstagen<\/strong> sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/li>\\n<li>Du startest mit einem&nbsp;<strong>intensivem&nbsp;(Vollzeit-)Training<\/strong>, das von zertifizierten Trainern durchgef&uuml;hrt wird.<\/li>\\n<li>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/li>\\n<li>Deine zus&auml;tzliche finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong>ist f&uuml;r uns selbstverst&auml;ndlich.<\/li>\\n<li>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 600&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/li>\\n<li>Eine Vielzahl an&nbsp;<strong>Mitarbeiter-Rabatten<\/strong>, speziell von Concentrix mit namhaften Partnern verhandelt, lassen dich kr&auml;ftig sparen.&nbsp;Nach der Probezeit erh&auml;ltst du zus&auml;tzliche einen&nbsp;<strong>exklusiven Rabatt<\/strong>auf bestimmte Produkte unseres Auftraggebers.<\/li>\\n<li>Halte dich fit &ndash; nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/li>\\n<li>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>und das sogar weltweit.<\/li>\\n<li>Deine <strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig &ndash; erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong><\/li>\\n<li>Es erwartet dich ein offenes und motiviertes Team, das darauf brennt, dich auf&nbsp;<strong>Du-und-Du<\/strong>bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/li>\\n<\/ul>\\n<h4><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p>Concentrix Holding Germany GmbH<br \/>Frankenthaler Str. 20a, 81539 M&uuml;nchen<\/p>\\n<p>Internes Stellenk&uuml;rzel: R1720527<\/p>\\n<div>\\n<h4><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/h4>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<h4><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/h4>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>*Die Angabe bezieht sich auf ein Bruttomonatseinkommen bei Aus&uuml;bung einer Vollzeitt&auml;tigkeit. Das Monatseinkommen setzt sich zusammen aus einem festen Monatsgehalt sowie einer individuell erwirtschafteten Provision.<\/em><\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"4090261031\",\"location\":\"M\u00fcnchen, Bayern\",\"job_type\":\"full_time\",\"salary\":\"2900\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-07T13:03:40.344+02:00\",\"created_at\":\"2026-04-07T11:34:52.041+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mjc?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mjc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1954\",\"campaign_id\":\"44\",\"campaign_title\":\"Perfect-World\/Russian\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Online Support for Social\/Interactive games with Russian\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>We are growing!<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Our client brings people together by connecting them through their favorite social and interactive games, offering an engaging platform that users love to discover and enjoy.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Would you like to be part of a team that supports a leading company in providing fun and interactive gaming experiences? You will leverage your excellent communication skills to support our gaming community via email, chat, social media, and through our dedicated community platform.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Are you looking for a role with a flexible work schedule that allows you to work from home, in a supportive and positive environment where you can grow professionally? Join one of the world&rsquo;s leading organizations dedicated to helping players find the perfect game to enjoy at any moment!<\/p>\\n<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p><strong>Russian<\/strong> language&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Experience in <strong>Social\/interactive games<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Readiness to work on shifts <strong>24\/7<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great positive attitude and strong interpersonal skill<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Work from Office<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Transportation allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal allowance<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"2154870564\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-04-09T03:59:09.622+04:00\",\"created_at\":\"2026-04-03T18:29:28.788+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NA?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1955\",\"campaign_id\":\"43\",\"campaign_title\":\"Perfect-World\/Spanish\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Online Support for Social\/Interactive games with Spanish\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>We are growing!<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Our client brings people together by connecting them through their favorite social and interactive games, offering an engaging platform that users love to discover and enjoy.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Would you like to be part of a team that supports a leading company in providing fun and interactive gaming experiences? You will leverage your excellent communication skills to support our gaming community via email, chat, social media, and through our dedicated community platform.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Are you looking for a role with a flexible work schedule that allows you to work from home, in a supportive and positive environment where you can grow professionally? Join one of the world&rsquo;s leading organizations dedicated to helping players find the perfect game to enjoy at any moment!<\/p>\\n<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p><strong>Spanish<\/strong> language skills (B2)<\/p>\\n<\/li>\\n<li>\\n<p>Experience in <strong>Social\/interactive games<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Readiness to work on shifts <strong>24\/7<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great positive attitude and strong interpersonal skill<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Work from Office<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Transportation allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal allowance<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"2840949032\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-04-08T03:59:10.444+04:00\",\"created_at\":\"2026-04-03T18:23:19.512+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mw?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1956\",\"campaign_id\":\"42\",\"campaign_title\":\"Perfect-World\/German\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Online Support for Social\/Interactive games with German\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>We are growing!<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Our client brings people together by connecting them through their favorite social and interactive games, offering an engaging platform that users love to discover and enjoy.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Would you like to be part of a team that supports a leading company in providing fun and interactive gaming experiences? You will leverage your excellent communication skills to support our gaming community via email, chat, social media, and through our dedicated community platform.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Are you looking for a role with a flexible work schedule that allows you to work from home, in a supportive and positive environment where you can grow professionally? Join one of the world&rsquo;s leading organizations dedicated to helping players find the perfect game to enjoy at any moment!<\/p>\\n<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p><strong>German<\/strong> language skills (B2)<\/p>\\n<\/li>\\n<li>\\n<p>Experience in <strong>Social\/interactive games<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Readiness to work on shifts <strong>24\/7<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great positive attitude and strong interpersonal skill<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Work from Office<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Transportation allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal allowance<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"1889830261\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-04-03T18:23:01.958+04:00\",\"created_at\":\"2026-04-03T18:21:43.515+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mg?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1957\",\"campaign_id\":\"41\",\"campaign_title\":\"Perfect-World\/French\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Online Support for Social\/Interactive games with French\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>We are growing!<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Our client brings people together by connecting them through their favorite social and interactive games, offering an engaging platform that users love to discover and enjoy.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Would you like to be part of a team that supports a leading company in providing fun and interactive gaming experiences? You will leverage your excellent communication skills to support our gaming community via email, chat, social media, and through our dedicated community platform.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Are you looking for a role with a flexible work schedule that allows you to work from home, in a supportive and positive environment where you can grow professionally? Join one of the world&rsquo;s leading organizations dedicated to helping players find the perfect game to enjoy at any moment!<\/p>\\n<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p><strong>French<\/strong> language skills (B2)<\/p>\\n<\/li>\\n<li>\\n<p>Experience in <strong>Social\/interactive games<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Readiness to work on shifts <strong>24\/7<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great positive attitude and strong interpersonal skill<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Work from Office<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Transportation allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal allowance<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"695358864\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-04-09T03:59:09.613+04:00\",\"created_at\":\"2026-04-03T17:53:43.297+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MQ?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"318\",\"campaign_id\":\"773\",\"campaign_title\":\"Electrolux | Polish | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Doradca \/ Doradczyni ds. Sprzeda\u017cy z j\u0119zykiem polskim \",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p><strong>Twoja misja<\/strong><\/p>\\n<p>Zapewniasz klientom profesjonalne wsparcie \ud83d\udcac, a jednocze\u015bnie potrafisz dostrzec moment, w kt&oacute;rym warto zaproponowa\u0107 dodatkowe rozwi\u0105zania.<br \/><br \/><\/p>\\n<p>\ud83d\udd27 <strong>Na czym polega praca?<\/strong><\/p>\\n<p>&middot; sprzeda\u017c i doradztwo (kluczowy element): sprzeda\u017c produkt&oacute;w (finished goods) \ud83d\udecd\ufe0f, us\u0142ug serwisowych (fix &amp; repair) \ud83d\udd27, oferowanie rozszerzonej gwarancji \ud83d\udee1\ufe0f<\/p>\\n<p>&middot; finalizacja sprzeda\u017cy, osi\u0105ganie cel&oacute;w sprzeda\u017cowych \ud83d\udcac\u27a1\ufe0f\ud83d\udcb0<\/p>\\n<p>&middot; udzielanie jasnych i profesjonalnych informacji \ud83e\udde0<\/p>\\n<p>&middot; wsp&oacute;\u0142praca z zespo\u0142ami technicznymi, serwisowymi i produktowymi \ud83e\udd1d<\/p>\\n<p>&middot; kana\u0142y pracy: telefon (po\u0142\u0105czenia przychodz\u0105ce i wychodz\u0105ce) \ud83d\udcde, e-mail \ud83d\udce7, chat i social media \ud83d\udcac, SMS (linki zakupowe, vouchery, informacje) \ud83d\udcf2<\/p>\\n<p>&nbsp;<\/p>\\n<p>\ud83d\udd25 <strong>Kogo szukamy? Osoby, kt&oacute;ra:<\/strong><\/p>\\n<p>&middot; bardzo dobrze zna j\u0119zyk polski (C2) \ud83c\uddf5\ud83c\uddf1 i komunikuje si\u0119 po angielsku (B2) \ud83c\udf0d<\/p>\\n<p>&middot; potrafi budowa\u0107 relacje i szybko zdobywa\u0107 zaufanie \ud83e\udd1d<\/p>\\n<p>&middot; ma sprzeda\u017cowy mindset i potrafi rekomendowa\u0107, nie naciskaj\u0105c \ud83d\udca1<\/p>\\n<p>&middot; jest zorganizowana i potrafi pracowa\u0107 na wielu systemach jednocze\u015bnie \ud83e\udde9<\/p>\\n<p>&middot; dzia\u0142a zgodnie z procesami i dba o jako\u015b\u0107 \ud83d\udccb<br \/><br \/><\/p>\\n<p>\u2795 <strong>Mile widziane<\/strong><\/p>\\n<p>&middot; do\u015bwiadczenie w call center \/ customer support lub sprzeda\u017cy \ud83c\udfa7<\/p>\\n<p>&middot; znajomo\u015b\u0107 obs\u0142ugi reklamacji \u2696\ufe0f<\/p>\\n<p>&middot; podstawowa wiedza o prawach konsumenta<\/p>\",\"ats_external_id\":\"2959865484\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-04-03T13:44:39.608+02:00\",\"created_at\":\"2026-04-03T13:30:01.056+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NzM?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NzM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1806\",\"campaign_id\":\"137\",\"campaign_title\":\"Altroconsumo\",\"campaign_type\":\"job_application\",\"job_title\":\"Operatore Outbound Servizio Call Back - Part Time\",\"street\":null,\"address\":null,\"city\":\"Pescara\",\"state\":\"Abruzzo\",\"postal_code\":null,\"region\":\"Abruzzo\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Vuoi entrare a far parte di un&rsquo; azienda globale, vivace e in crescita, dove potrai svilupparti e migliorare professionalmente?<\/p>\\n<p><strong>Non perdere tempo! Cerchiamo proprio te!&nbsp;<\/strong><\/p>\\n<p>Siamo alla ricerca di Operatori Outbound per una nostra azienda cliente, numero uno in Italia nell'informazione e&nbsp;tutela dei consumatori.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>QUALE SARA' IL TUO CONTRIBUTO AL NOSTRO TEAM?<\/strong><\/p>\\n<ul>\\n<li>Attivit&agrave; di call back: contatto telefonico di potenziali clienti che hanno richiesto maggiori informazioni;&nbsp;<\/li>\\n<li>Consulenza e guida del cliente nel processo di acquisto e attivazione dei servizi offerti;&nbsp;<\/li>\\n<li>Possibile utilizzo liste di cold calling.&nbsp;<\/li>\\n<\/ul>\\n<p><strong>CHI CERCHIAMO?<\/strong><\/p>\\n<ul>\\n<li>Pregressa esperienza outbound, in attivit&agrave; di Sales\/Call Back;&nbsp;<\/li>\\n<li>Capacit&agrave; di lavorare per obiettivi;&nbsp;<\/li>\\n<li>Diploma di scuola superiore (requisito minimo);<\/li>\\n<li>Padronanza nell'utilizzo di Windows e Office;<\/li>\\n<li>Disponibilit&agrave; 5 gg alla settimana, Lun - Ven, su fascia &nbsp;9.00 - 19.30 e Sab 9.00-15.30.<\/li>\\n<\/ul>\\n<p><strong>COSA OFFRIAMO?<\/strong><\/p>\\n<ul>\\n<li>Ambiente di lavoro internazionale;<\/li>\\n<li>Accesso h24 alla piattaforma di e-learning Concentrix University, con migliaia di corsi gratuiti;<\/li>\\n<li>PC aziendale;<\/li>\\n<li>Lavoro in modalit&agrave; ibrida;<\/li>\\n<li>Bonus al raggiungimento degli obiettivi;<\/li>\\n<li>Contratto di Collaborazione part-time (30h) con fisso di 8,65&euro; l&rsquo;ora;<\/li>\\n<li>Formazione iniziale retribuita.<\/li>\\n<\/ul>\\n<p><strong>CHI SIAMO<\/strong>&nbsp;<\/p>\\n<p>Con 440.000 collaboratori in tutto il mondo, siamo specializzati nel fornire eccezionali esperienze di Customer Service e nel promuovere la trasformazione digitale per alcune delle pi&ugrave; importanti e migliori aziende del mercato globale. La storia di Concentrix &egrave; iniziata nel 2004 con poco pi&ugrave; di 20 persone. Da allora &egrave; stata un'incredibile storia di strategia, innovazione e risultati eccezionali ! Gli stessi principi che hanno fondato l'azienda nel 2004 ne decretano il successo ancora oggi.&nbsp;<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"1690710788\",\"location\":\"Pescara, Abruzzo\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-03T14:03:39.708+02:00\",\"created_at\":\"2026-04-03T12:29:06.799+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzc?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"387\",\"campaign_id\":\"227\",\"campaign_title\":\"EasyJet CDD \/ Italian\/ Iasi \",\"campaign_type\":\"job_application\",\"job_title\":\"Italian Customer Support, On Site, Iasi, May-September Contract\",\"street\":null,\"address\":null,\"city\":\"Ia\u0219i\",\"state\":\"Ia\u0219i County\",\"postal_code\":null,\"region\":\"Iasi\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Experience the power of a game-changing career<\/strong><\/p>\\n<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you want to learn new things and also to have an income during the summer THIS is the perfect match for you!<\/p>\\n<p>Join our adventurous project in <strong>Iasi<\/strong> as<strong style=\\\"font-style: italic;\\\"> Customer Agent with Italian <\/strong>and you will be part of our team of game-changers offering support for one of the top players in the travel industry.&nbsp;<\/p>\\n<p><br \/><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><br \/><strong>What you will do in this role<\/strong><\/p>\\n<p>As a <em><strong>Customer Agent with Italian<\/strong><\/em>&nbsp;on our team, you will:<\/p>\\n<ul>\\n<li>Provide solutions to clients&rsquo; issues in order to deliver excellent customer experience<\/li>\\n<li>Offer customer service by providing information about travel aspects (flight cancellation, booking tickets, refunds, discounts, destinations, etc)<\/li>\\n<li>Manage multichannel interactions (voice, chat, email) to ensure a consistent customer experience<\/li>\\n<\/ul>\\n<p><br \/><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Very good level of <strong>Italian language (both written and spoken)<\/strong><\/li>\\n<li>Have a <strong>medium level of \ufe00English<\/strong><\/li>\\n<li>Customer orientated mindset with focus on problem solving<\/li>\\n<li>Attention to details<\/li>\\n<li><strong>Good computer skills<\/strong><\/li>\\n<li>Patience and proactivity<\/li>\\n<li><strong>Availability to work from our headquarters in Iasi<\/strong><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time or part-time role<\/li>\\n<li>Performance bonus<\/li>\\n<li>The option to choose from a board range of flexible benefits through MY Benefit Platform<\/li>\\n<li>Medical Subscription<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs, specialized courses, and language classes<\/li>\\n<\/ul>\\n<p><strong>Please note that this role involves a fixed-term contract - 4 months period! (End of May- End of September)<\/strong><\/p>\\n<p><br \/><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><br \/><strong>Concentrix is an equal opportunity employer<\/strong><\/p>\\n<p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Nous excellons dans l'am\u00e9lioration de l'exp\u00e9rience client et l'optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.\",\"long_description\":\"<p><b>Votre mission<\/b><\/p><p>Le ROM rel\u00e8vera directement du GOM (Global Operations Manager) et l\u2019assistera dans la supervision de la prestation sur l\u2019ensemble de son p\u00e9rim\u00e8tre.<br \/>Le ROM sera responsable d\u2019un p\u00e9rim\u00e8tre d\u00e9fini, qui pourra correspondre \u00e0 une partie ou \u00e0 la totalit\u00e9 du p\u00e9rim\u00e8tre du compte (\u00e0 confirmer par le GOM et \u00e0 r\u00e9\u00e9valuer selon la mont\u00e9e en comp\u00e9tences du ROM).<\/p><p>Conform\u00e9ment au contrat, le ROM soutiendra le GOM dans la supervision des op\u00e9rations quotidiennes du compte \u201cClient\u201d. Ce r\u00f4le consiste \u00e0 coordonner et appuyer les efforts du GOM et du directeur de site afin de stimuler la performance globale et les r\u00e9sultats op\u00e9rationnels.<\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><ul><li>De formation sup\u00e9rieure en gestion\/management<\/li><li>Maitrisant parfaitement le fran\u00e7ais et l&#39;anglais (niveau B2 et plus pour l&#39;anglais)<\/li><li>Communiquer efficacement avec les diff\u00e9rentes \u00e9quipes transversales au sein de l\u2019organisation ;<\/li><li>Garantir la coh\u00e9rence entre le \u00ab Fournisseur \u00bb et le \u00ab Client \u00bb ;<\/li><li>Assurer le suivi et la communication r\u00e9guli\u00e8re avec les \u00e9quipes, la r\u00e9solution de probl\u00e8mes, et le respect des indicateurs clients ainsi que des accords de niveau de service (SLA) ;<\/li><li>Contribuer de mani\u00e8re significative aux activit\u00e9s li\u00e9es \u00e0 la satisfaction client, \u00e0 la gestion de la relation client et \u00e0 la gestion de programmes ;<\/li><li>S\u2019assurer que les objectifs op\u00e9rationnels sont atteints, voire d\u00e9pass\u00e9s (ex. : indicateurs du tableau de bord \u00e9quilibr\u00e9 \/ balanced scorecard) ;<\/li><li>Collaborer avec les autres responsables des op\u00e9rations pour anticiper les besoins du client et agir de mani\u00e8re proactive ;<\/li><li>Soutenir les <b>revues de performance<\/b> entre le fournisseur et le client, et <b>mettre en \u0153uvre les plans d\u2019action<\/b> qui en d\u00e9coulent ;<\/li><li>Servir de <b>point de contact principal pour les escalades<\/b>.<\/li><\/ul><p><b>Ce que nous vous offrons <\/b><\/p><p>Chez Concentrix, nous faisons de la valorisation et le bien-\u00eatre de nos talents une priorit\u00e9. 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We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u202f<\/span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If<span>\u00a0<\/span><\/span><span>you\u2019re<\/span><span><span>\u00a0<\/span>looking to grow and be inspired, as a<span>\u00a0<\/span><\/span><\/span><b><span>Customer Service Representative in Barcelona(On-site),<\/span><\/b><span><span><span>\u00a0<\/span>you will be part of our team of<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>who are powering the brands of the future in<span>\u00a0<\/span><\/span><span>electric cars<\/span><span>.<\/span><span>\u202f<\/span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Career growth and personal development\u202f<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>This is<span>\u00a0<\/span><\/span><span>a great opportunity<\/span><span><span>\u00a0<\/span>to experience the power of<span>\u00a0<\/span><\/span><span>what\u2019s<\/span><span><span>\u00a0<\/span>next and develop \u201cfriends for life\u201d at the same time.<span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>give you all the training,<span>\u00a0<\/span><\/span><span>cutting-edge<\/span><span><span>\u00a0<\/span>technologies, and the continuing support<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>need to succeed.\u202f<\/span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What you will do in this role\u202f<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In everything we do, we believe in doing right by and for people \u2013 our clients,<span>\u00a0<\/span><\/span><span>their<\/span><span><span>\u00a0<\/span>customers, our people, our community, and our planet.\u202f<\/span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As a<span>\u00a0<\/span><\/span><\/span><b><span>Customer Service Representative<\/span><\/b><span><span><span>\u00a0<\/span>on our team, you will:\u202f<\/span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Take incoming customer contacts (via telephone, email, chat &amp; other automated alerts) and solve users\u2019 demands<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Log call details onto call management systems and provide response and resolution within SLA<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Maintain service and product knowledge and expertise associated with applications specific to individual customers<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Ensure contractual SLA is maintained<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Provide cover for other Agents in their absence, either within the same team or across teams<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>U<\/span><span>nderstand and comply with administrative duties including holiday, sickness and overtime<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>W<\/span><span>ork on additional tasks required by Supervisor or Mentor connected to keeping up the service performance, quality and customer satisfaction<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Your qualifications\u202f<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We embrace our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f<\/span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Concentrix is a great match if you:\u202f<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Are<span>\u00a0<\/span><\/span><span>proficient<\/span><span><span>\u00a0<\/span>or<span>\u00a0<\/span><\/span><span>bilingual<\/span><span><span>\u00a0<\/span>in<span>\u00a0Dutch <\/span><\/span><\/span><span><span>and are fluent in English<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have 1 year working experience in Customer Service<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Posses working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have good disposition to work in a customer service environment<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Can take ownership and progress calls to resolution or to escalate call to resolution<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Experience in the automotive industry<\/span><\/span><br \/><span><span>- Have working experience with electric vehicles or possess your own<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Don\u2019t<\/span><span><span>\u00a0<\/span>meet every requirement? No worries.<span>\u00a0<\/span><\/span><span>We\u2019re<\/span><span><span>\u00a0<\/span>dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you<span>\u00a0<\/span><\/span><span>don\u2019t<\/span><span><span>\u00a0<\/span>check every box, we still encourage you to apply.<span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>do our best to match you with the right job, whether<span>\u00a0<\/span><\/span><span>it\u2019s<\/span><span><span>\u00a0<\/span>this one or another role.\u202f<\/span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you\u202f<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<span>\u00a0<\/span><\/span><span>That\u2019s<\/span><span><span>\u00a0<\/span>why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f<\/span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In this role, we offer benefits that help support your unique lifestyle:\u202f<\/span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><\/span><span><span>Full-time 39<\/span><\/span><span><span><span>\u00a0<\/span>hours\/week<span>\u00a0<\/span><\/span><\/span><span><span>permanent<\/span><\/span><span><span><span>\u00a0<\/span>contract:<span>\u00a0<\/span><\/span><\/span><span><span>Monday to Friday<span>\u00a0<\/span><\/span><span>rotative<span>\u00a0<\/span><\/span><span>08:00 to 18:00<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Salary<span>\u00a0<\/span><\/span><\/span><span><span>21 700 euros gross\/year<\/span><\/span><span><span><span>\u00a0<\/span>&#43; up to<span>\u00a0<\/span><\/span><\/span><span><span>2000 euros<\/span><\/span><span><span><span>\u00a0<\/span>gross\/year in bonus<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Central location in<span>\u00a0<\/span><\/span><\/span><span><span>Barcelona<\/span><\/span><br \/><span><span>- Bring-a-friend (referral) bonus opportunities<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Full paid training on the company and the project you&#39;ll be working on<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Career development programs<\/span><span><span>\u00a0<\/span>and<span>\u00a0<\/span><\/span><span>specialized courses<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Experience the best version of you!\u202f<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>At<span>\u00a0<\/span><\/span><\/span><b><span>Concentrix<\/span><\/b><span><span>, we invest in our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>because we know that when our people thrive, our clients and their customers thrive.\u202f<\/span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>around the globe call Concentrix their \u201cemployer of choice.\u201d\u202f<\/span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Concentrix is an equal opportunity employer\u202f<\/span><\/i><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><i><span>We&#39;re<\/span><span><span>\u00a0<\/span>proudly<span>\u00a0<\/span><\/span><span>united as one<\/span><span><span>\u00a0<\/span>team, one company, globally.<span>\u00a0<\/span><\/span><span>We&#39;re<\/span><span><span>\u00a0<\/span>committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/i><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><br \/><span>R1718528<\/span><\/p><\/div><\/div>\",\"ats_external_id\":\"R1718528\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1808.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-09T18:19:47.267+02:00\",\"created_at\":\"2026-04-01T14:10:16.460+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzc?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzc\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"Dutch\"],\"recruiter\":{\"email\":{\"address\":\"jeanpierre.cortas@concentrix.com\"},\"first_name\":\"Cortas, Jean-Pierre\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102539777\",\"wid\":\"da7d7d2449a210103339ccd52b920000\",\"descriptor\":\"Jean-Pierre Cortas (102539777)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367432\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--Dutch-speaking----On-site---Electrical-Automotive-Industry-XM01_R1718528\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--Dutch-speaking----On-site---Electrical-Automotive-Industry-XM01_R1718528\/apply\",\"job_requisition_id\":\"R1718528\"}],\"organizations\":[{\"wid\":\"8b29d31fec2e100cd4122cfa73380000\",\"descriptor\":\"W0ZTO0 P_Xpeng Motor\",\"reference_id\":\"W0ZTO0\",\"custom_reference_id\":\"W0ZTO0\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"5e5c007a1fd5100cd3b95d2cc98c0000\",\"descriptor\":\"22269 - Xpeng Motor - WHSBTSPAIN367\",\"reference_id\":\"WHSBTSPAIN367\",\"custom_reference_id\":\"WHSBTSPAIN367\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"veli.bayramoglu@concentrix.com\"},\"first_name\":\"Veli Burak Bayramoglu (102539542)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1718528\",\"wid\":\"23332f66415f10218032b4efdcbe0000\",\"descriptor\":\"Customer Service Representative (Dutch-speaking) - On-site - Electrical Automotive Industry XM01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1830\",\"campaign_id\":\"335\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1718533\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Danish-speaking) - On-site - Electrical Automotive Industry XM01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"Job Description\\n\\nExperience the power of a game-changing career\u202f\u202f \\n\\nAre you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f \\n\\nIf you\u2019re looking to grow and be inspired, as a Customer Service Representative in Barcelona(On-site), you will be part of our team of game-changers who are powering the brands of the future in electric cars.\u202f\u202f \\n\\n\\nCareer growth and personal development\u202f\u202f \\n\\nThis is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u202f\u202f \\n\\n\\nWhat you will do in this role\u202f\u202f \\n\\nIn everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u202f\u202f \\n\\nAs a Customer Service Representative on our team, you will:\u202f\u202f \\n\\n- Take incoming customer contacts (via telephone, email, chat & other automated alerts) and solve users\u2019 demands \\n- Log call details onto call management systems and provide response and resolution within SLA \\n- Maintain service and product knowledge and expertise associated with applications specific to individual customers \\n- Ensure contractual SLA is maintained \\n- Provide cover for other Agents in their absence, either within the same team or across teams \\n\\n\\n\\nYour qualifications\u202f\u202f\\n \\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f\u202f \\n\\n \\nConcentrix is a great match if you:\u202f\u202f \\n\\n- Are proficient or bilingual in Danish and are fluent in English \\n- Have 1 year working experience in Customer Service \\n- Posses working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration \\n- Have good disposition to work in a customer service environment \\n- Can take ownership and progress calls to resolution or to escalate call to resolution \\n- Experience in the automotive industry\\n- Have working experience with electric vehicles or possess your own \\n\\n \\nDon\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u202f\u202f \\n\\n \\nWhat\u2019s in it for you\u202f\u202f \\n\\nWe challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f\u202f \\n\\n\\nIn this role, we offer benefits that help support your unique lifestyle:\u202f\u202f \\n\\n- Full-time 39 hours\/week permanent contract: Monday to Friday rotative 08:00 to 18:00 \\n- Salary 21 700 euros gross\/year + up to 2000 euros gross\/year in bonus \\n- Central location in Barcelona\\n- Bring-a-friend (referral) bonus opportunities \\n- Full paid training on the company and the project you'll be working on \\n- Career development programs and specialized courses \\n\\n \\nExperience the best version of you!\u202f\u202f \\n\\nAt Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f \\n\\n \\nIf all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u202f\u202f \\n\\n\\nConcentrix is an equal opportunity employer\u202f\u202f \\n\\nWe're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u202f\",\"long_description\":\"<p>Experience the power of a game-changing career\u202f\u202f\u00a0<\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as a Customer Service Representative in Barcelona(On-site), you will be part of our team of game-changers who are powering the brands of the future in electric cars.\u202f\u202f\u00a0<\/p><p><br \/>Career growth and personal development\u202f\u202f\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u202f\u202f\u00a0<\/p><p><br \/>What you will do in this role\u202f\u202f\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u202f\u202f\u00a0<\/p><p>As a Customer Service Representative on our team, you will:\u202f\u202f\u00a0<\/p><p>- Take incoming customer contacts (via telephone, email, chat &amp; other automated alerts) and solve users\u2019 demands\u00a0<br \/>- Log call details onto call management systems and provide response and resolution within SLA\u00a0<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers\u00a0<br \/>- Ensure contractual SLA is maintained\u00a0<br \/>- Provide cover for other Agents in their absence, either within the same team or across teams\u00a0<\/p><p>Your qualifications\u202f\u202f<br \/>\u00a0<br \/>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f\u202f\u00a0<\/p><p>\u00a0<br \/>Concentrix is a great match if you:\u202f\u202f\u00a0<\/p><p>- Are proficient or bilingual in Danish and are fluent in English\u00a0<br \/>- Have 1 year working experience in Customer Service\u00a0<br \/>- Posses working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration\u00a0<br \/>- Have good disposition to work in a customer service environment\u00a0<br \/>- Can take ownership and progress calls to resolution or to escalate call to resolution\u00a0<br \/>- Experience in the automotive industry<br \/>- Have working experience with electric vehicles or possess your own\u00a0<\/p><p>\u00a0<br \/>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u202f\u202f\u00a0<\/p><p>\u00a0<br \/>What\u2019s in it for you\u202f\u202f\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. 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Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u202f\u202f\u00a0<\/p><p><br \/>Concentrix is an equal opportunity employer\u202f\u202f\u00a0<\/p><p>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u202f<\/p><p><span>R1718533\u00a0<\/span><\/p>\",\"ats_external_id\":\"R1718533\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1808.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-09T18:18:45.819+02:00\",\"created_at\":\"2026-04-01T14:10:15.629+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzU?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzU\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Their main goal is to deliver air tech solutions to any type of company facing the customer. We believe that great people are the key to a great solution that is why we are looking for the best Travel Support Agents. With your excellent expertise and communication skills, we can create a place where every customer can feel special.<\/p>\\n<p>The Travel Support Agent position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.<\/p>\\n<p><strong>Our lines are open 10:00a.m.-23:00 p.m. local time Mon-Sun to help you strike an excellent work-life balance!<\/strong><\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<\/li>\\n<li>\\n<p>Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p>\\n<\/li>\\n<li>\\n<p>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p>\\n<\/li>\\n<li>\\n<p>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\\n<\/li>\\n<li>\\n<p>Maintain basic knowledge of client products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Prepare complete and accurate work including appropriately notating accounts as required<\/p>\\n<\/li>\\n<li>\\n<p>Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<\/li>\\n<li>\\n<p>Offer additional products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Track, document and retrieve information in call tracking database<\/p>\\n<\/li>\\n<li>\\n<p>Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>B2 <strong>Spanish<\/strong>- both verbally and written<\/p>\\n<\/li>\\n<li>\\n<p>All training will be completed in&nbsp;<strong>English<\/strong>, so an advance level of the language is needed as well<\/p>\\n<\/li>\\n<li>\\n<p>Excellent communication and customer handling skills<\/p>\\n<\/li>\\n<li>\\n<p>At least 6 months of working experience in a customer service environment<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have problem-solving and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great attitude<\/p>\\n<\/li>\\n<li>\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>The training for the role will be conducted in the office, Hybrid working is possible after 6 months&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Internet allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal vouchers<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Annual reward and recognition events<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440 000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"4035158477\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-04-09T03:59:09.604+04:00\",\"created_at\":\"2026-04-01T14:02:13.457+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MA?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1807\",\"campaign_id\":\"134\",\"campaign_title\":\"Axitea\",\"campaign_type\":\"job_application\",\"job_title\":\"Presa Appuntamenti - Full Time\",\"street\":null,\"address\":null,\"city\":\"Lecce\",\"state\":\"\",\"postal_code\":\"73100\",\"region\":\"Puglia\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>UNISCITI A NOI E FAI CRESCERE LA TUA CARRIERA!<\/strong><\/p>\\n<p>Sei pront* a entrare in un'azienda globale, dinamica e in rapidissima espansione, dove la tua crescita professionale &egrave; la nostra priorit&agrave;?<\/p>\\n<p><strong>CERCHIAMO TE!<\/strong><\/p>\\n<p>Aiutaci a offrire esperienze eccezionali nella <strong>gestione degli appuntamenti<\/strong> per uno dei nostri prestigiosi clienti. Unisciti a noi per contribuire al successo e alla crescita del nostro team!<\/p>\\n<p><strong>IL TUO RUOLO:<\/strong> Entrando nel nostro team cordiale e collaborativo, ti occuperai di:<\/p>\\n<ul>\\n<li><strong>Accogliere i clienti<\/strong>&nbsp;con un sorriso, creando un'atmosfera amichevole e professionale.<\/li>\\n<li><strong>Essere un espert*<\/strong>&nbsp;dei servizi e prodotti del committente, garantendo un servizio clienti impeccabile.<\/li>\\n<li><strong>Contattare<\/strong> i clienti che hanno espresso interesse verso il servizio e fissare un appuntamento con il team vendite.<\/li>\\n<\/ul>\\n<p><strong>COSA CERCHIAMO IN TE:<\/strong><\/p>\\n<ul>\\n<li>Diploma di Scuola Superiore (minimo richiesto).<\/li>\\n<li>Pregressa esperienza in ambito commerciale (per esempio: call back, presa appuntamenti)<\/li>\\n<li>Padronanza di Windows e Office.<\/li>\\n<li>Disponibilit&agrave; a lavorare 5 giorni a settimana (Lun-Ven 09:00\/18.00).<\/li>\\n<li>Motivazione e energia per lavorare nella nostra sede a Lecce (Viale del Risorgimento, 4).<\/li>\\n<\/ul>\\n<p><strong>COSA TI OFFRIAMO:<\/strong><\/p>\\n<ul>\\n<li>Contratto di Collaborazione: 8,65&euro; l'ora.<\/li>\\n<li><strong>Impegno full-time<\/strong> di 40 ore settimanali.<\/li>\\n<li>Un ambiente di lavoro internazionale e stimolante, con aree relax.<\/li>\\n<li>Accesso h24 alla piattaforma di Linkedin Learning, con migliaia di corsi gratuiti per il tuo sviluppo professionale.<\/li>\\n<li>Un PC aziendale per supportare il tuo lavoro.<\/li>\\n<li>Formazione iniziale retribuita per garantirti il successo fin dall'inizio.<\/li>\\n<li>Inizio: 4 maggio<\/li>\\n<\/ul>\\n<p><strong>NON ASPETTARE! CANDIDATI SUBITO!<\/strong><\/p>\\n<p>Unisciti a noi e fai la differenza nella <strong>creazione di opportunit&agrave; commerciali<\/strong>!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CHI SIAMO<\/strong><\/p>\\n<p>Con 440.000 collaboratori in tutto il mondo, siamo specializzati nel fornire eccezionali esperienze di assistenza clienti e nel promuovere la trasformazione digitale per alcune delle pi&ugrave; importanti e migliori aziende del mercato globale. La storia di Concentrix &egrave; iniziata nel 2004 con poco pi&ugrave; di 20 persone.<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"98421285\",\"location\":\"Lecce, Puglia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T13:13:48.575+02:00\",\"created_at\":\"2026-04-01T13:03:29.862+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzQ?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1831\",\"campaign_id\":\"333\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1719269\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Czech-speaking) - On-site FA02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Customer Service Representative in Barcelona (On-site)\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p>Want\u00a0to be part of an innovative and growing team?\u00a0We\u2019re\u00a0a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If\u00a0you\u2019re\u00a0looking to grow and be inspired, as a<b>\u00a0Customer Service Representative in Barcelona (On-site),\u00a0<\/b>you will be part of our team of\u00a0game-changers\u00a0who are powering the brands of the future in tech.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p>This is\u00a0a great opportunity\u00a0to experience the power of\u00a0what\u2019s\u00a0next and develop \u201cfriends for life\u201d at the same time.\u00a0We\u2019ll\u00a0give you all the training,\u00a0cutting-edge\u00a0technologies, and the continuing support\u00a0you\u2019ll\u00a0need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p>As a Customer Service Representative in our team, you will:\u00a0\u00a0<\/p><p>- Handle calls through CRM agent portal\u00a0<br \/>- Create quotations and orders via SAP system\u00a0<br \/>-\u00a0Expedite\u00a0and communicate expected delivery times to customers\u00a0<br \/>- Offer basic product advice to individual customer needs (at least catalogue knowledge)\u00a0<br \/>- Provide first level technical\u00a0assistance\u00a0to help customers\u00a0identify\u00a0their requirements for products and services\u00a0<br \/>\u00a0<\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p>We embrace our\u00a0game-changers\u00a0with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0<\/p><p>- Have a proficient or bilingual level of\u00a0Czech\u00a0and advanced\u00a0English<br \/>- Are minimum a high school graduate\u00a0<br \/>- Have an interest in the technical field and a willingness to stay in the project for at least 2 years is of great importance\u00a0<br \/>- Are customer oriented, have excellent communication skills and have a commercial attitude and awareness\u00a0<br \/>- Have a business mindset will help you engage better with your contacts\u00a0<\/p><p><\/p><p>Don\u2019t\u00a0meet every requirement? No worries.\u00a0We\u2019re\u00a0dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you\u00a0don\u2019t\u00a0check every box, we still encourage you to apply.\u00a0We\u2019ll\u00a0do our best to match you with the right job, whether\u00a0it\u2019s\u00a0this one or another role.\u00a0\u00a0<br \/>\u00a0<\/p><p><b>What\u2019s\u00a0in it for you\u00a0<\/b>\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.\u00a0That\u2019s\u00a0why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u00a0\u00a0<\/p><p>- Full time\u00a039 hours\/week\u00a0temporary contract:\u00a0from 7:00 to 15:00<\/p><p>- Salary:\u00a019.623\u00a0euros\u00a0gross\/year up to\u00a04.000 euros gross\/year\u00a0\u00a0bonus\u00a0<\/p><p>- Great office location in Barcelona\u00a0<\/p><p>- Friends hunting (referral) bonus\u00a0\u00a0<\/p><p>- Full paid training about the company and the project you will be working on\u00a0\u00a0<\/p><p>- Career development program and specialized courses\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0<\/p><p>At Concentrix, we invest in our\u00a0game-changers\u00a0because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;\u00a0game-changers\u00a0around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer\u00a0<\/b>\u00a0<\/p><p><i>We&#39;re\u00a0proudly\u00a0united as one\u00a0team, one company, globally.\u00a0We&#39;re\u00a0committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Du vil blive tr&aelig;net og sat ind i systemer og programmer i et skr&aelig;ddersyet tr&aelig;ningsforl&oslash;b. Og n&aring;r du er kommet godt ind i stillingen, vil vores coaches og tr&aelig;nere fortsat vejlede og udvikle dine egenskaber. Vi sikrer at du f&aring;r de bedste foruds&aelig;tninger for at lykkes i din nye rolle. Hos Concentrix er der ogs&aring; gode muligheder for at videreudvikle sig &ndash; cirka 80 % af vores ledere er blevet forfremmet internt! Derudover tilbyder vi gratis adgang til karriereudviklingsprogrammer, der kan hj&aelig;lpe dig med at n&aring; dine m&aring;l.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Som kundeservicemedarbejder i vores team vil du:<\/strong><\/p>\\n<p>Supportere kunder med generel kundeservice inden for boligprodukter og h&aring;rde hvidevarer<\/p>\\n<p>Hj&aelig;lpe kunder med sp&oslash;rgsm&aring;l om levering, produktinformation og fakturaer<\/p>\\n<p>Have mulighed for at opn&aring; en pr&aelig;stationsbaseret bonus<\/p>\\n<p>Modtage betalt opl&aelig;ring, s&aring; du f&aring;r de rette foruds&aelig;tninger for stillingen<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Dine kvalifikationer:<\/strong><\/p>\\n<p>Du er et godt match, hvis du:<\/p>\\n<ul>\\n<li>\\n<p>Taler og l&aelig;ser Dansk og har gode Engelsk kundskaber (C1 level)&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Har lyst til at l&aelig;re og udvikle dig som person<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Har en god forst&aring;else for, hvad god kundeservice er &ndash; og lyst til at levere netop det<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Er nysgerrig p&aring; mersalg og motiveret for at finde de bedste l&oslash;sninger for kunden<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Hvad vi tilbyder dig:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Fastans&aelig;ttelse med 3 m&aring;neders pr&oslash;vetid<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Mulighed for at opn&aring; erfaring og viden inden for kundeservice<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Teamaktiviteter b&aring;de i og uden for arbejdstiden &ndash; for at skabe et godt f&aelig;llesskab<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>L&oslash;bende coaching og st&oslash;tte i din rolle<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Gode karriereudviklingsmuligheder og adgang til interne karriereforl&oslash;b<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Et moderne og indbydende kontor med god beliggenhed og nem adgang<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Oplev f&oslash;lelsen af en game-changing karriere!<\/strong><\/p>\\n<p>Leder du efter en ny udfordring? Concentrix er en global virksomhed specialiseret i teknologi og service, der underst&oslash;tter fremtidens brands i over 70 lande. Vi samarbejder med kendte virksomheder &ndash; dem, du bruger hver dag &ndash; og forbedrer deres forretning med ny, innovativ teknologi og smarte l&oslash;sninger.<\/p>\\n<p>Hvis du &oslash;nsker at udvikle dig professionelt og blive inspireret, inviterer vi dig til at s&oslash;ge stillingen som kundeservicemedarbejder for Electrolux p&aring; vores kontor i K&oslash;benhavn. Du bliver en del af et f&aelig;llesskab af medarbejdere, der st&oslash;tter kendte brands inden for blandt andet tech, rejser, mode og sundhed.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Start<\/strong>:&nbsp;4. 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Unisciti a noi per contribuire al successo e alla crescita del nostro team!<\/p>\\n<p><strong>IL TUO RUOLO:<\/strong> Entrando nel nostro team cordiale e collaborativo, ti occuperai di:<\/p>\\n<ul>\\n<li><strong>Accogliere i clienti<\/strong>&nbsp;con un sorriso, creando un'atmosfera amichevole e professionale.<\/li>\\n<li><strong>Sviluppare relazioni strategiche<\/strong>&nbsp;per massimizzare ogni opportunit&agrave; di contatto e raggiungere i tuoi obiettivi.<\/li>\\n<li><strong>Essere un esperto<\/strong>&nbsp;dei servizi e prodotti del committente, garantendo un servizio clienti impeccabile.<\/li>\\n<\/ul>\\n<p><strong>COSA CERCHIAMO IN TE:<\/strong><\/p>\\n<ul>\\n<li>Diploma di Scuola Superiore (minimo richiesto).<\/li>\\n<li>Pregressa esperienza in ambito commerciale (per esempio: call back, presa appuntamenti)<\/li>\\n<li>Padronanza di Windows e Office.<\/li>\\n<li>Disponibilit&agrave; a lavorare 5 giorni a settimana (Lun-Ven 09:00\/17.30).<\/li>\\n<li>Motivazione e energia per lavorare nella nostra sede a Lecce (Viale del Risorgimento, 4).<\/li>\\n<\/ul>\\n<p><strong>COSA TI OFFRIAMO:<\/strong><\/p>\\n<ul>\\n<li>Contratto di Collaborazione: 8,65&euro; l'ora.<\/li>\\n<li><strong>Impegno full-time<\/strong> di 40 ore settimanali.<\/li>\\n<li>Incentivi bonus al raggiungimento degli obiettivi.<\/li>\\n<li>Un ambiente di lavoro internazionale e stimolante, con aree relax.<\/li>\\n<li>Accesso h24 alla piattaforma di Linkedin Learning, con migliaia di corsi gratuiti per il tuo sviluppo professionale.<\/li>\\n<li>Un PC aziendale per supportare il tuo lavoro.<\/li>\\n<li>Formazione iniziale retribuita per garantirti il successo fin dall'inizio.<\/li>\\n<\/ul>\\n<p><strong>NON ASPETTARE! CANDIDATI SUBITO!<\/strong><\/p>\\n<p>Unisciti a noi e fai la differenza nella <strong>creazione di opportunit&agrave; commerciali<\/strong>!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CHI SIAMO<\/strong><\/p>\\n<p>Con 440.000 collaboratori in tutto il mondo, siamo specializzati nel fornire eccezionali esperienze di assistenza clienti e nel promuovere la trasformazione digitale per alcune delle pi&ugrave; importanti e migliori aziende del mercato globale. La storia di Concentrix &egrave; iniziata nel 2004 con poco pi&ugrave; di 20 persone.<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"2460745723\",\"location\":\"Lecce, Puglia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T12:03:41.340+02:00\",\"created_at\":\"2026-04-01T10:30:39.254+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzM?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1138\",\"campaign_id\":\"16476\",\"campaign_title\":\"Manager I, B2B Sales R1717973\",\"campaign_type\":\"job_application\",\"job_title\":\"Manager, B2B Sales\",\"street\":\"USA Nashville - 621 Mainstream Drive\",\"address\":\"USA Nashville - 621 Mainstream Drive\",\"city\":\"Nashville\",\"state\":\"Tennessee\",\"postal_code\":\"37228\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"The Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and\/or revenue retention motions (product\/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p><b>A NEW CAREER POWERED BY YOU<\/b><\/p><p><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201c<b>World\u2019s Best Workplaces<\/b>,\u201d \u201c<b>Best Company Culture<\/b>,\u201d and \u201c<b>Best Companies for Career Growth<\/b>\u201d awards every year? Then <span>a<\/span> Manager position at Concentrix is just the right place for you!<\/p><p><\/p><p>As <span>a<\/span> Manager, you\u2019ll join an organically diverse team from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p><p><\/p><p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/b><\/p><p><br \/>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE <span>Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/p><p><\/p><p><b>WHAT YOU WILL DO IN THIS ROLE\u00a0 <\/b><\/p><p><\/p><p>As <span>a <\/span>Manager, you will:<\/p><ul><li>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/li><li>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/li><li>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/li><li>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market<\/li><li>Be a point of escalation for our clients and respond promptly to any issues<\/li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Coordinate team incentives and Sales Performance Incentive Funds<\/li><li>Partner and build business relationships with all partners to ensure customer expectations are met<\/li><li>Deliver expert customer experiences\u2026with a smile.<br \/>\u00a0<\/li><\/ul><p><b>YOUR QUALIFICATIONS<\/b><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Manager role include:<\/p><ul><li>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/li><li>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/li><li>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/li><li>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market<\/li><li>Be a point of escalation for our clients and respond promptly to any issues<\/li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Coordinate team incentives and Sales Performance Incentive Funds<\/li><li>Partner and build business relationships with all partners to ensure customer expectations are met<\/li><li>MUST reside in Nashville, TN area<\/li><li>Proficiency in fast-paced multi-tasking<\/li><li>Eagerness to learn new technologies<\/li><li>Must reside in the United States and have a valid U.S. address for residence<\/li><\/ul><p><\/p><p><b>WHAT\u2019S IN IT FOR YOU<\/b><br \/>\u00a0<\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li>The base salary <span>range<\/span> for this position is <span>$25.00-$31.63\/hr.<\/span> (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), <span>401(k) retirement plan<\/span>, paid time off and holidays, and paid training days.<\/li><li>DailyPay enrollment option to access pay &#34;early,&#34; when you want it<\/li><li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, <span>LGBTQ&#43;<\/span> Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li><li>Health and wellness programs with trained partners to help promote a healthy you<\/li><li>Mentorship programs that support your rewarding career journey\u00a0<\/li><li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li><li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li><li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li><\/ul><p><\/p><p><b>REIMAGINE THE BEST VERSION OF YOU!\u00a0 <\/b><br \/>\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>JOB AVAILABILITY<\/b><\/p><p><\/p><p>This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.\u00a0 The deadline to apply for this position is: <span>Insert Date<\/span>.<\/p><p><\/p><p><b>ACKNOWLEDGEMENTS:<\/b><\/p><p><\/p><p><b>Physical and Mental Requirements<br \/>\u00a0<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>\u00a0<\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">English<\/a><\/li><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">Spanish<\/a><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>\u00a0<\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>\u00a0<\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. 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computer-based training, interactive, classroom training, and written job aids<\/li><li>Measure the effectiveness of training programs using various feedback methods \u2013 focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation\u00a0<\/li><li>Recommend curriculum modifications to Training Manager\/Supervisor on the basis of internal customer feedback and\/or Training Needs Analysis\u00a0<\/li><li>Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with two to four years of relevant experience preferred\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Strong communication skills, both written and verbal\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Proficient in\u00a0 Microsoft Office\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0<\/li><li>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable<\/li><li>Self-starter, sense of urgency, and works well under pressure\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Strong attention to detail\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Sense of professionalism and ability to develop good relationships\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><p>Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills<\/p><p>Analyzes possible solutions using standard procedures and principles<\/p><p>Builds knowledge of the organization, processes and customers Solves a range of straightforward problems<\/p><p>Receives a moderate level of guidance and direction<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1715832\",\"location\":\"Mexico City, Ciudad de Mexico\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-04-10T00:15:55.869+08:00\",\"created_at\":\"2026-04-01T04:04:44.693+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjQ3MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Trainer-II_R1715832-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"organization_reference_id\":\"MCNMX\"},\"location\":{\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"03710\",\"primary_location\":{\"id\":\"MX-MEX-INSUR-02\",\"wid\":\"a3545efa9088011d76d7029b1b070000\",\"descriptor\":\"MEX Mexico City Downtown Insurgentes\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"mariafernanda.almonaci@concentrix.com\"},\"first_name\":\"Almonaci Quintanar, Maria Fernanda\"},\"categories\":[{\"descriptor\":\"CF Training\"}],\"recruiters\":[{\"id\":\"103424822\",\"wid\":\"c820ad8c972910323ab258cac70e0000\",\"descriptor\":\"Yumilaky Sauza Hern\u00e1ndez (103424822)\"},{\"id\":\"101922705\",\"wid\":\"8285d273b9d60101f3e22debab900000\",\"descriptor\":\"Mar\u00eda \u00c1lvarez (101922705)\"},{\"id\":\"101697356\",\"wid\":\"6b8098b2fb80018d9de0b1628d2ee944\",\"descriptor\":\"Maria Fernanda Almonaci Quintanar (101697356)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1655\",\"descriptor\":\"Trainer II\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367095\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Trainer-II_R1715832-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Trainer-II_R1715832-1\/apply\",\"job_requisition_id\":\"R1715832\"}],\"organizations\":[{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"custom_reference_id\":null,\"company_reference_id\":\"MCNMX\"},{\"wid\":\"f663f55ba276103e1c6111031a0a0000\",\"descriptor\":\"26058 - 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This position will utilize monitoring systems to ensure appropriate staffing levels and agent availability to meet\\nclient expectations and Concentrix scheduling standards.\",\"long_description\":\"<div><p><b>Funciones esenciales\/Responsabilidades principales:<\/b><\/p><\/div><div><span><span>\u2022<\/span><\/span><span> Distribuye horarios de agentes precisos y oportunos.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Ingresa correcciones y excepciones intrad\u00eda en los sistemas para el tiempo libre y las ausencias de los agentes.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Supervisa el volumen entrante para detectar actividad inusual para garantizar que se satisfagan las necesidades de personal.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Reconocer problemas de programaci\u00f3n anormales y escalarlos seg\u00fan sea necesario<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Inicia y coordina tickets de problemas y escala los problemas seg\u00fan sea necesario.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Prepara informes est\u00e1ndar y ad hoc sobre la efectividad de la disponibilidad del agente.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Supervisa y resuelve problemas de disponibilidad de los agentes a trav\u00e9s de comunicaciones cara a cara, tel\u00e9fonos y aplicaciones de mensajer\u00eda con los agentes y el centro de comando.<\/span><\/div><div><\/div><div><b>Elegibilidad<\/b><\/div><div><\/div><div><div><span><span>\u2022<\/span><\/span><span> Competente en Excel y otras herramientas de Microsoft Office<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Experiencia previa en \u00e1reas relacionadas.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Capacidad para realizar m\u00faltiples tareas y cumplir con los plazos de entrega.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Habilidades de comunicaci\u00f3n efectivas, tanto escritas como verbales.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Orientado al detalle<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Orientado a resultados<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Aprende r\u00e1pido y es autodidacta.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> No se requiere t\u00edtulo de asociado en un campo relacionado, pero es una ventaja. <\/span><\/div><div><\/div><div><p><b>Pol\u00edticas internas de Plan Carrera (Solo para empleados activos)<\/b><\/p><ul><li><b>Los game-changers deben contar con la aprobaci\u00f3n de su supervisor inmediato para presentarse a la convocatoria.<\/b><\/li><li><b>Antig\u00fcedad m\u00ednima en la compa\u00f1\u00eda: 6 meses.<\/b><\/li><li><b>Desempe\u00f1o requerido: <\/b>KPIs o indicadores en meta para la unidad de negocio a la que pertenecen en los \u00faltimos 3 meses<b> (no promedio).<\/b><\/li><li><b>No debe tener acciones disciplinarias activas.<\/b><\/li><li><b>El game-changer s\u00f3lo puede participar en un proceso a la vez.<\/b><\/li><li><b>Cumplir con los itinerarios de aprendizaje de la Universidad Corporativa.<\/b><\/li><li><b>Debe permanecer al menos 6 meses en el puesto al que fue promovido recientemente, <\/b>para poder aplicar a otra convocatoria.<\/li><li>Si fue evaluado por el psic\u00f3logo de Plan Carrera para una vacante y no fue seleccionado<b>, debe esperar al menos 2 meses para volver a aplicar a ese mismo puesto del cual no pas\u00f3<\/b><\/li><li>El proceso se realiza y\/o fuera del horario laboral<b>, lo que implica que el game-changer debe estar disponible en su tiempo libre en caso de que lo requiramos.<\/b><\/li><li>Cualquier otra directriz que pueda surgir en el proceso de Plan Carrera debido a la legislaci\u00f3n de cada lugar o directrices del cliente se har\u00e1 constar dentro del procedimiento y plataforma 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0<span>Customer Representative and Sales in Porto, Portugal (On-Site)<\/span><\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. 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We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li><span>Central location in Porto, Portugal<\/span><\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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Experience of filing regulatory reports related to AML, CTF, Fraud Investigations desirable but not essential.<\/p><\/li><li><p>Experience in identifying and analyzing patterns in transactional behavior and determining if regulatory reporting is required.<\/p><\/li><li><p>Experience in identifying unusual patterns of activity and escalating for potential risk mitigation.<\/p><\/li><li><p>Experience working in a compliance-driven environment while ensuring a positive customer experience.<\/p><\/li><li><p>Direct experience in either fintech or financial industries.<\/p><\/li><\/ul><p><\/p><p><b>Integral Behaviors:<\/b><\/p><ul><li><p><b>Curiosity (continuously improve, data driven and sweat the details):<\/b> You want to learn and understand how and why things work the way they do.\u00a0<\/p><\/li><li><p><b>Collaborative (compassionate partner):<\/b> While being self-sufficient you appreciate and understand the benefits and impact of working together. You treat everyone with respect and compassion.<\/p><\/li><li><p><b>Detail Oriented (data driven): <\/b>The details matter. You can dig deep to get the information you need and can articulate effectively.<\/p><\/li><li><p><b>Efficient (bias for action, deliver on promises): <\/b>You know how to priorities and when to act, balancing many tasks at once.\u00a0<\/p><\/li><li><p><b>Compassionate (customer centricity, earn trust through integrity): <\/b>You assume positive intent and work towards serving our customers and supporting your colleagues\u2019 best interests at all times.<\/p><\/li><\/ul><p><\/p><p><b>Working Model:<\/b><\/p><ul><li><p><b>Location:<\/b><span>\u00a0<\/span>On-site at our offices in Victoriei Square, Bucharest<\/p><\/li><li><p><b>Schedule:<\/b><span>\u00a0<\/span>Monday to Friday, 09:00 AM - 06:00 PM, with a 1-hour lunch break<\/p><\/li><\/ul><p><\/p><p>We are committed to non-discrimination across our global organization and in all our business operations. Employment is determined based\u00a0upon\u00a0personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorable discharge\/veteran, pregnancy (including a woman&#39;s potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV\/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.<\/p>\",\"ats_external_id\":\"R1718896\",\"location\":\"Bucharest\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:59:20.574+08:00\",\"created_at\":\"2026-03-31T18:53:28.876+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjQyNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Bucharest---63-69-Dr-Iacob-Felix-Street\/Compliance-Associate_R1718896-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"46ee73c038d3101ac0b9ff152d630000\",\"descriptor\":\"Webhelp Romania SRL\",\"reference_id\":\"WRO03\",\"organization_reference_id\":\"WRO03\"},\"location\":{\"city\":\"Bucharest\",\"state\":null,\"country\":{\"wid\":\"f2e609fe92974a55a05fc1cdc2852122\",\"iso2\":\"RO\",\"iso3\":\"ROU\",\"descriptor\":\"Romania\",\"iso_numeric\":\"642\"},\"postal_code\":\"11033\",\"primary_location\":{\"id\":\"RO-BUC-FELIX-01\",\"wid\":\"dbc9f0a81910101d479e7fe4aaed0000\",\"descriptor\":\"ROU Bucharest - 63-69 Dr. Iacob Felix Street\"}},\"languages\":[\"Hebrew\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.harcau@concentrix.com\"},\"first_name\":\"Laza, Maria\"},\"categories\":[{\"descriptor\":\"CF Quality\"}],\"recruiters\":[{\"id\":\"102627735\",\"wid\":\"c5682ed6077b10155e695519d2ae0003\",\"descriptor\":\"Maria Laza (102627735)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1602\",\"descriptor\":\"Associate, Compliance\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366774\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Bucharest---63-69-Dr-Iacob-Felix-Street\/Compliance-Associate_R1718896-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Bucharest---63-69-Dr-Iacob-Felix-Street\/Compliance-Associate_R1718896-1\/apply\",\"job_requisition_id\":\"R1718896\"}],\"organizations\":[{\"wid\":\"46ee73c038d3101ac0b9ff152d630000\",\"descriptor\":\"Webhelp Romania SRL\",\"reference_id\":\"WRO03\",\"custom_reference_id\":null,\"company_reference_id\":\"WRO03\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"madalina.podaru@concentrix.com\"},\"first_name\":\"Madalina Podaru (102562064)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1718896\",\"wid\":\"9439aa4c7b4810212a33f78c52970000\",\"descriptor\":\"Compliance Associate\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1143\",\"campaign_id\":\"16426\",\"campaign_title\":\"Sr. Specialist, Controls &amp; Compliance R1718909\",\"campaign_type\":\"job_application\",\"job_title\":\"Compliance Program (QA) Specialist\",\"street\":\"ROU Bucharest - 63-69 Dr. Iacob Felix Street\",\"address\":\"ROU Bucharest - 63-69 Dr. Iacob Felix Street\",\"city\":\"Bucharest\",\"state\":null,\"postal_code\":\"11033\",\"region\":null,\"country\":\"Romania\",\"short_description\":\"Our Compliance teams are a cornerstone of our business and we are looking for an experienced Program Specialist to serve the team. 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Bilingual\",\"street\":\"MEX Work-at-Home\",\"address\":\"MEX Work-at-Home\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<h1><b>Sr Integrations Engineer \u2013 Remote in Mexico<\/b><\/h1><p><\/p><p>We&#39;re <b>Concentrix<\/b>, the global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re <b>solution-focused, tech-powered, intelligence-fueled.<\/b> With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. <b>We shape new game-changing careers in over 70 countries, attracting the best talent.<\/b><br \/><br \/>We embrace our <b>game-changers<\/b> with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond <b>WOW <\/b>for our customers will fit right in with what we do and who we are.<\/p><p>As part of the Core Engineering Services team, we are seeking an experienced <b>Sr Integrations Engineer<\/b> to join our team and drive the design, development, and maintenance of robust integration solutions across our distributed systems landscape.<\/p><p>We are looking for a specialist who lives at the intersection of <b>Microservices<\/b>, <b>Event-Driven Architecture (EDA)<\/b>, and <b>Cloud Infrastructure<\/b>, with the expertise to turn complex data flows into seamless, resilient business processes.<\/p><p><\/p><p><b>Essential Functions\/Core Responsibilities<\/b><\/p><p><b>1. Distributed Systems &amp; Microservices Architecture<\/b><\/p><ul><li><b>Design &amp; Development:<\/b> Build high-performance, containerized microservices and gRPC\/RESTful APIs using <b>Golang<\/b>.<\/li><li><b>Orchestration:<\/b> Architect complex, long-running business processes and distributed transactions using <b>Temporal<\/b> (Activities, Signals, Child Workflows).<\/li><li><b>Resilience Engineering:<\/b> Implement advanced stability patterns including Circuit Breakers, Bulkheads, Idempotency, and Dead Letter Queues (DLQs) to ensure &#34;always-on&#34; reliability.<\/li><\/ul><p><b>2. Event-Driven Strategy<\/b><\/p><ul><li><b>Pattern Implementation:<\/b> Drive the adoption of Event Sourcing, CQRS, and Saga orchestration.<\/li><li><b>Stream Processing:<\/b> Build and optimize high-throughput producers\/consumers and complex event processing (CEP) logic for real-time correlation and aggregation.<\/li><li><b>Schema Governance:<\/b> Define and maintain evolutionary event schemas using <b>Protocol Buffers<\/b> and JSON Schema.<\/li><\/ul><p><b>3. Cloud, DevOps &amp; Observability<\/b><\/p><ul><li><b>Infrastructure as Code:<\/b> Provision and manage Azure-native resources using <b>Terraform<\/b>.<\/li><li><b>Orchestration &amp; Mesh:<\/b> Optimize <b>Azure Kubernetes Service (AKS)<\/b> environments and manage traffic\/security via Service Mesh (Istio\/Linkerd).<\/li><li><b>Deep Observability:<\/b> Instrument systems with <b>OpenTelemetry<\/b>, Prometheus, and Grafana to ensure full-stack visibility and proactive alerting.<\/li><\/ul><p><\/p><p><b>Candidate Profile<\/b><\/p><ul><li>Bachelor\u2019s Degree in Computer Science, Information Technology, Software Engineering, or a related technical field.<\/li><li>5 years of experience in a similar Senior Integrations or Distributed Systems Engineering role.<\/li><li>Fluent in English.<\/li><\/ul><p><\/p><p><b>Technical Core<\/b><\/p><ul><li><b>Language Mastery:<\/b> Expert-level proficiency in <b>Golang<\/b>; secondary experience in Python, Java, or C# is highly valued.<\/li><li><b>Messaging Ecosystems:<\/b> Deep hands-on experience with <b>Apache Kafka<\/b> (partitioning, consumer groups) and message brokers like RabbitMQ or Azure Service Bus.<\/li><li><b>Data Expertise:<\/b> Strong background in both SQL and NoSQL design, ETL\/ELT pipelines, and stream processing (Flink, Spark, or Kafka Streams).<\/li><li><b>Security First:<\/b> Expert knowledge of OAuth2, JWT, mTLS, and secrets management in a distributed environment.<\/li><\/ul><p><\/p><p><b>Professional Experience<\/b><\/p><ul><li><b>Proven Track Record:<\/b> Extensive experience in senior-level roles focusing on large-scale integration and distributed systems.<\/li><li><b>Architectural Fluency:<\/b> Ability to articulate the &#34;why&#34; behind patterns like GraphQL Federation, Event Mesh, or CQRS.<\/li><li><b>Collaborative Leader:<\/b> Comfortable working in an Agile environment, partnering with Product and Data Engineering to translate business requirements into technical specs.<\/li><\/ul><p><\/p><p><b>Technical Stack Summary<\/b><\/p><ul><li><b>Languages:<\/b> Golang (Primary), Python\/Java\/C#<\/li><li><b>Orchestration:<\/b> Temporal, AKS, Istio<\/li><li><b>Messaging:<\/b> Kafka, RabbitMQ, NATS<\/li><li><b>Cloud\/IaC:<\/b> Azure, Terraform, GitHub Actions<\/li><li><b>Data\/Observability:<\/b> Databricks, OpenTelemetry, Prometheus, Grafana<\/li><\/ul><p><\/p><p><b>Join us and be part of this journey towards greater opportunities and brighter futures.<\/b><\/p><p><\/p>\",\"ats_external_id\":\"R1718401\",\"location\":\"Mexico City\",\"job_type\":\"full_time\",\"salary\":\"54164.5\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-04-10T00:15:59.026+08:00\",\"created_at\":\"2026-03-31T18:53:14.631+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjQwOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Sr-Integration-Developer---Bilingual_R1718401\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software 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(Onsite)\",\"long_description\":\"<p>The Technical Support Representative interfaces with customers via inbound\/outbound calls and\/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products and\/or services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Happiest Employees<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Technical Support Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a Technical Support Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE<\/strong><\/p>\\n<p>As a\/an Technical Support Representative at Concentrix, you will:<\/p>\\n<ul>\\n<li>Provide inbound customer support.&nbsp;&nbsp;<\/li>\\n<li>Help customers resolve technical issues.&nbsp;<\/li>\\n<li>Assist in correcting billing concerns.&nbsp;<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p>\\n<ul>\\n<li>18 years or older with a High School Diploma or GED<\/li>\\n<li>Live within 40 miles of the site and be able to work your full shift in the office<\/li>\\n<li>You will be expected to utilize multiple systems on a PC throughout your day to day and must pass technical assessments to show those skills<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:&nbsp;<\/p>\\n<ul>\\n<li>The base salary range for this position is $18- $22.50\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more&nbsp;<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><i>M\u00e1te r\u00e1di technologie a bav\u00ed v\u00e1s pom\u00e1hat lidem \u0159e\u0161it jejich probl\u00e9my? P\u0159idejte se k na\u0161emu t\u00fdmu z\u00e1kaznick\u00e9 technick\u00e9 podpory a pom\u00e1hejte z\u00e1kazn\u00edk\u016fm s pou\u017e\u00edv\u00e1n\u00edm modern\u00edch elektronick\u00fdch za\u0159\u00edzen\u00ed.<\/i><\/p><p><b>Hled\u00e1me nov\u00e9 kolegy, kte\u0159\u00ed cht\u011bj\u00ed rozv\u00edjet sv\u00e9 komunika\u010dn\u00ed i technick\u00e9 dovednosti v mezin\u00e1rodn\u00edm prost\u0159ed\u00ed.<\/b><\/p><p><br \/><b>Co bude va\u0161\u00ed n\u00e1pln\u00ed pr\u00e1ce<\/b><\/p><ul><li>Komunikace se z\u00e1kazn\u00edky prost\u0159ednictv\u00edm telefonu, e-mailu a chatu<\/li><li>Pomoc s technick\u00fdmi dotazy k elektronick\u00fdm za\u0159\u00edzen\u00edm (nap\u0159. telefony, tablety, TV, dom\u00e1c\u00ed spot\u0159ebi\u010de)<\/li><li>Diagnostika probl\u00e9m\u016f a hled\u00e1n\u00ed vhodn\u00e9ho \u0159e\u0161en\u00ed<\/li><li>Evidence a spr\u00e1va z\u00e1kaznick\u00fdch po\u017eadavk\u016f v intern\u00edch syst\u00e9mech<\/li><li>Sledov\u00e1n\u00ed pr\u016fb\u011bhu oprav a \u0159e\u0161en\u00ed reklamac\u00ed<\/li><li>Vyu\u017e\u00edv\u00e1n\u00ed n\u00e1stroj\u016f pro vzd\u00e1lenou diagnostiku za\u0159\u00edzen\u00ed<\/li><\/ul><p><br \/><b>Koho hled\u00e1me<\/b><\/p><ul><li>V\u00fdborn\u00e1 znalost \u010de\u0161tiny nebo sloven\u0161tiny (slovem i p\u00edsmem)<\/li><li>angli\u010dtina v\u00fdhodou<\/li><li>Dobr\u00e9 komunika\u010dn\u00ed schopnosti a proz\u00e1kaznick\u00fd p\u0159\u00edstup<\/li><li>Z\u00e1jem o technologie a chu\u0165 u\u010dit se nov\u00e9 v\u011bci<\/li><li>Schopnost \u0159e\u0161it probl\u00e9my a pracovat s v\u00edce informacemi najednou<\/li><li>Z\u00e1kladn\u00ed orientace v pr\u00e1ci na po\u010d\u00edta\u010di<\/li><li>Zku\u0161enost ze z\u00e1kaznick\u00e9 podpory je v\u00fdhodou, nikoli podm\u00ednkou<\/li><\/ul><p><br \/><b>Co v\u00e1m nab\u00eddneme<\/b><\/p><ul><li>Pln\u00fd \u00favazek (38,75 hodiny t\u00fddn\u011b)<\/li><li>Hybridn\u00ed re\u017eim pr\u00e1ce (kombinace pr\u00e1ce z kancel\u00e1\u0159e a z domova)<\/li><li>Kompletn\u00ed za\u0161kolen\u00ed \u2013 2 t\u00fddny \u0161kolen\u00ed &#43; 1 t\u00fdden praxe s podporou t\u00fdmu<\/li><li>Stabiln\u00ed zam\u011bstn\u00e1n\u00ed v mezin\u00e1rodn\u00ed spole\u010dnosti<\/li><li>Stravenky a benefitn\u00ed body<\/li><li>Mo\u017enost profesn\u00edho rozvoje a kari\u00e9rn\u00edho r\u016fstu<\/li><li>P\u0159\u00e1telsk\u00e9 pracovn\u00ed prost\u0159ed\u00ed a t\u00fdmovou podporu<\/li><li>25 dn\u00ed dovolen\u00e9<\/li><\/ul><p><br \/><b>Pracovn\u00ed doba:<\/b><\/p><p>Pond\u011bl\u00ed \u2013 P\u00e1tek: 08:00 \u2013 20:00<br \/>Sobota \u2013 Ned\u011ble: 09:00 \u2013 20:00<\/p><p><br \/><b>N\u00e1stup<\/b><br \/>kv\u011bten 2026<br \/><br \/>&#x1f4e9; Zaujala v\u00e1s tato p\u0159\u00edle\u017eitost?<\/p><p><br \/>Po\u0161lete n\u00e1m sv\u016fj \u017eivotopis a sta\u0148te se sou\u010d\u00e1st\u00ed t\u00fdmu, kter\u00fd pom\u00e1h\u00e1 z\u00e1kazn\u00edk\u016fm vyu\u017e\u00edvat technologie naplno.<\/p><p><\/p>\",\"ats_external_id\":\"R1718917\",\"location\":\"Brno\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T08:55:22.774+02:00\",\"created_at\":\"2026-03-31T12:52:28.843+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NjY?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NjY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"453\",\"campaign_id\":\"2163\",\"campaign_title\":\"GTM - Primark Belfast - Czech Speaking\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor -Czech Speaking\",\"street\":\"49a East Bridge Street\",\"address\":\"49a East Bridge Street\",\"city\":\"Belfast\",\"state\":\"Antrim\",\"postal_code\":\"BT1 3NR\",\"region\":\"United Kingdom\",\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">Experience the power of a game-changing career.<\/strong><\/p>\\n<div>\\n<p>Are you an avid online shopper with a passion for fashion and all things retail? 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Concentrix is seeking motivated individuals to join our Primark team as a Customer Support Advisor.&nbsp;<\/p>\\n<ul>\\n<li>\\n<p><strong>Pay<\/strong> - Hourly rate of &pound;12.75<\/p>\\n<\/li>\\n<li>\\n<p><strong>Location<\/strong>&nbsp;- Hybrid role with 2 days in our Belfast office and 3 days from the comfort of your own home!<\/p>\\n<\/li>\\n<li>\\n<p><strong>Address&nbsp;<\/strong>- 49 Eeast Bridge Street, Belfast BT1 3NR<\/p>\\n<\/li>\\n<li>\\n<p><strong>Full time permanent position&nbsp;<\/strong>&ndash; Contracted to 40 hours paid production on a rotational shift pattern between the hours of 8am-12am Monday to Sunday.<\/p>\\n<\/li>\\n<\/ul>\\n<p>As a Customer Support Advisor, your role involves addressing general inquiries from customers through social media and email. These inquiries may include issues such as missing orders, payment concerns, product availability, and requests for order modifications or cancellations. 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Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.&nbsp;<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong>&nbsp;&nbsp;<\/p>\\n<p>In accordance with the United Kingdom&rsquo;s law, only applicants who are legally authorised to work in the UK will be considered for this position.&nbsp;<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GBR Belfast - Maysfield<\/p>\",\"ats_external_id\":\"3375853242\",\"location\":\"Belfast, United Kingdom\",\"job_type\":\"full_time\",\"salary\":\"26520\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-04-01T14:37:00.579Z\",\"created_at\":\"2026-03-31T11:30:40.296Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYx?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYx\/apply?\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"456\",\"campaign_id\":\"2160\",\"campaign_title\":\"GTM - Primark Belfast - Italian Speaking\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor -Italian Speaking\",\"street\":\"49a East Bridge Street\",\"address\":\"49a East Bridge Street\",\"city\":\"Belfast\",\"state\":\"Antrim\",\"postal_code\":\"BT1 3NR\",\"region\":\"United Kingdom\",\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">Experience the power of a game-changing career.<\/strong><\/p>\\n<div>\\n<p>Are you an avid online shopper with a passion for fashion and all things retail? Concentrix is seeking motivated individuals to join our Primark team as a Customer Support Advisor.&nbsp;<\/p>\\n<ul>\\n<li>\\n<p><strong>Pay<\/strong> - Hourly rate of &pound;12.75<\/p>\\n<\/li>\\n<li>\\n<p><strong>Location<\/strong>&nbsp;- Hybrid role with 2 days in our Belfast office and 3 days from the comfort of your own home!<\/p>\\n<\/li>\\n<li>\\n<p><strong>Address&nbsp;<\/strong>- 49 Eeast Bridge Street, Belfast BT1 3NR<\/p>\\n<\/li>\\n<li>\\n<p><strong>Full time permanent position&nbsp;<\/strong>&ndash; Contracted to 40 hours paid production on a rotational shift pattern between the hours of 8am-12am Monday to Sunday.<\/p>\\n<\/li>\\n<\/ul>\\n<p>As a Customer Support Advisor, your role involves addressing general inquiries from customers through social media and email. These inquiries may include issues such as missing orders, payment concerns, product availability, and requests for order modifications or cancellations. It is essential to maintain a demeanor that is both empathetic and patient, embodying a friendly and cheerful personality without sacrificing professionalism.<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Discount on car and home insurance with AXA!<\/p>\\n<\/li>\\n<li>\\n<p>28 days paid holidays.<\/p>\\n<\/li>\\n<li>\\n<p>Refer a friend incentive.<\/p>\\n<\/li>\\n<li>\\n<p>Employee Assist Program-&nbsp;a range of support and resources, accessed free.<\/p>\\n<\/li>\\n<li>\\n<p>PUREGYM Discount &amp; 0% joining fee.<\/p>\\n<\/li>\\n<li>\\n<p>Employee Stock Purchase Plan (ESPP) allowing you to buy Concentrix stock (CNXC)&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Concentrix is a great match if you:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Excellent Catalan &amp; English verbal\/written skills.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Social media or content moderation experience (desired)<\/p>\\n<\/li>\\n<li>\\n<p>Minimum of 6 months customer service experience (mandatory)<\/p>\\n<\/li>\\n<li>\\n<p>Are fully flexible between 8am-12am (Midnight) - &nbsp;Monday to Sunday.<\/p>\\n<\/li>\\n<li>\\n<p>Have a minimum broadband speed of 10Mbps and a private\/ distraction free location when working from home&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Have a spotless record, free from any credit, criminal or disciplinary issues&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 550k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer<\/strong>&nbsp;&nbsp;<\/p>\\n<p><em>Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.&nbsp;<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong>&nbsp;&nbsp;<\/p>\\n<p>In accordance with the United Kingdom&rsquo;s law, only applicants who are legally authorised to work in the UK will be considered for this position.&nbsp;<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GBR Belfast - Maysfield<\/p>\",\"ats_external_id\":\"2571143961\",\"location\":\"Belfast, United Kingdom\",\"job_type\":\"full_time\",\"salary\":\"26520\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-04-09T23:59:10.951Z\",\"created_at\":\"2026-03-31T11:29:16.015Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYw?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYw\/apply?\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1898\",\"campaign_id\":\"816\",\"campaign_title\":\"GTM \/ HU \/ P\u00c9C \/ W@H \/ DB \/ Hungarian\",\"campaign_type\":\"job_application\",\"job_title\":\"Home office - N\u00e9met nyelv\u0171 banking support munkat\u00e1rs (m\/w\/d)\",\"street\":\"R\u00e1k\u00f3czi \u00fat 60\",\"address\":\"R\u00e1k\u00f3czi \u00fat 60\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":\"Baranya\",\"country\":\"Hungary\",\"short_description\":\"Dolgozz otthonr\u00f3l Magyarorsz\u00e1gon \u2013 jelentkezz m\u00e9g ma!\",\"long_description\":\"<div>\\n<div>\\n<h4><strong>Power your game-changing career&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p><strong>Olyan&nbsp;munk&aacute;t&nbsp;keresel,&nbsp;amely&nbsp;illik&nbsp;hozz&aacute;d&nbsp;&eacute;s&nbsp;az&nbsp;&eacute;letedhez<\/strong><strong>?<\/strong> Akkor&nbsp;ez&nbsp;a&nbsp;munka&nbsp;pont&nbsp;a&nbsp;megfelel\u0151&nbsp;sz&aacute;modra.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>N&eacute;met nyelv\u0171 banking support munkat&aacute;rsk&eacute;nt (m\/w\/d)<\/strong> te leszel az els\u0151 sz&aacute;m&uacute; kapcsolattart&oacute; k&uuml;l&ouml;nb&ouml;z\u0151 telefonos vagy &iacute;r&aacute;sbeli &uuml;gyf&eacute;lmegkeres&eacute;sek eset&eacute;ben.<\/p>\\n<\/div>\\n<div>\\n<p><strong>M&eacute;gpedig&nbsp;az&nbsp;al&aacute;bbi&nbsp;&aacute;ltal&aacute;nos&nbsp;felt&eacute;telekkel:<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\">Rugalmas kezd&eacute;s | Teljes- vagy r&eacute;szmunkaid\u0151 min. heti 30 &oacute;r&aacute;t&oacute;l | 100% home office Magyarorsz&aacute;gon | Rugalmas munkaid\u0151: h&eacute;tf\u0151 &ndash; vas&aacute;rnap, vas&aacute;rnap 08:00 &eacute;s 22:00 &oacute;ra k&ouml;z&ouml;tt | 5-napos munkarend | Inbound | Nyelvtud&aacute;s: n&eacute;met &ndash; C1 | Hat&aacute;rozatlan id\u0151re<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p><strong>Mindez &ouml;sszeegyeztethet\u0151 a mindennapjaiddal?<\/strong> T&ouml;k&eacute;letes! Akkor most rajtunk a sor - olvass tov&aacute;bb, &eacute;s hagyd, hogy meggy\u0151zz&uuml;nk t&eacute;ged, &eacute;pp&uacute;gy ahogyan mi is nap mint nap meggy\u0151zz&uuml;k a munkat&aacute;rsainkat. Az olyan d&iacute;jak is ezt bizony&iacute;tj&aacute;k, mint p&eacute;ld&aacute;ul a &bdquo;Global Best Places to Work&rdquo;.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p><strong>Szakmai&nbsp;&eacute;s&nbsp;szem&eacute;lyes&nbsp;fejl\u0151d&eacute;s<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>A karriered sikereit n&aacute;lunk k&ouml;zvetlen&uuml;l is megtapasztalhatod\u202f - a legt&ouml;bb vezet\u0151nk a saj&aacute;t sorainkb&oacute;l ker&uuml;l ki!&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4><strong>Feladataid&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Banking support csapatunk &uuml;gyf&eacute;lkapcsolati tan&aacute;csad&oacute;jak&eacute;nt (m\/w\/d) az al&aacute;bbi feladatok v&aacute;rnak r&aacute;d:<\/p>\\n<ul>\\n<li><strong>Az &uuml;gyfelek megkeres&eacute;seinek &eacute;s k&eacute;r&eacute;seinek kezel&eacute;se<\/strong>, valamint a lehet\u0151 legjobb &uuml;gyf&eacute;l&eacute;lm&eacute;ny biztos&iacute;t&aacute;sa.<\/li>\\n<li><strong>Banking support&nbsp;<\/strong>munkat&aacute;rsk&eacute;nt els\u0151 kapcsolattart&oacute;k&eacute;nt seg&iacute;ted az &uuml;gyfeleket&nbsp;<strong>telefonon&nbsp;<\/strong>k&uuml;l&ouml;nb&ouml;z\u0151 banki &uuml;gyekben, p&eacute;ld&aacute;ul:<\/li>\\n<li><strong>Seg&iacute;ts&eacute;gny&uacute;jt&aacute;s a mobilalkalmaz&aacute;s be&aacute;ll&iacute;t&aacute;s&aacute;ban<\/strong>&nbsp;&eacute;s haszn&aacute;lat&aacute;ban<\/li>\\n<li>T&aacute;mogat&aacute;s a&nbsp;<strong>telefonos &eacute;s online bank<\/strong>&nbsp;haszn&aacute;lat&aacute;hoz<\/li>\\n<li><strong>Bankk&aacute;rty&aacute;kkal kapcsolatos &uuml;gyint&eacute;z&eacute;s<\/strong>&nbsp;(tilt&aacute;s, felold&aacute;s, csere)<\/li>\\n<li><strong>Fizet&eacute;si megb&iacute;z&aacute;sok<\/strong>&nbsp;r&ouml;gz&iacute;t&eacute;se &eacute;s tov&aacute;bb&iacute;t&aacute;sa<\/li>\\n<li>Adathal&aacute;szati (phishing) esetek felv&eacute;tele &eacute;s dokument&aacute;l&aacute;sa<strong>.<\/strong><\/li>\\n<li><strong>Az &uuml;gyint&eacute;z&eacute;sek pontos r&ouml;gz&iacute;t&eacute;se<\/strong>&nbsp;a rendszerben, valamint tov&aacute;bb&iacute;t&aacute;sa a bank illet&eacute;kes r&eacute;szlegei fel&eacute;<\/li>\\n<li>Sz&uuml;ks&eacute;g eset&eacute;n az&nbsp;<strong>&uuml;gyfelek &aacute;tir&aacute;ny&iacute;t&aacute;sa<\/strong>&nbsp;a megfelel\u0151 szakmai ter&uuml;lethez, illetve id\u0151pont egyeztet&eacute;s bankfi&oacute;ki &uuml;gyint&eacute;z&eacute;shez.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<h4><strong>A&nbsp;profilod&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">A Concentrix t&ouml;k&eacute;letesen illik hozz&aacute;d, amennyiben:<\/p>\\n<ul>\\n<li><strong>K&iacute;v&aacute;l&oacute; N&Eacute;MET nyelvtud&aacute;ssal (C1)<\/strong>&nbsp;rendelkezel sz&oacute;ban &eacute;s &iacute;r&aacute;sban<\/li>\\n<li><strong>J&oacute; kommunik&aacute;ci&oacute;<\/strong>s k&eacute;szs&eacute;ged van&nbsp;<strong>&uuml;gyf&eacute;lk&ouml;zpont&uacute;<\/strong>&nbsp;szeml&eacute;lettel, &eacute;s k&eacute;pes vagy a vev\u0151kkel bar&aacute;ts&aacute;gosan, partnerk&eacute;nt kommunik&aacute;lni.<\/li>\\n<li>A<strong>&nbsp;home office munkav&eacute;gz&eacute;shez sz&uuml;ks&eacute;ges k&ouml;r&uuml;lm&eacute;nyek<\/strong>et biztos&iacute;tani tudod vagy sz&iacute;vesen dolgozol a&nbsp;<strong>p&eacute;csi irod&aacute;nkban<\/strong>.<\/li>\\n<li><strong>Nem idegen sz&aacute;modra a csapatmunka&nbsp;<\/strong>&eacute;s az &uuml;gyf&eacute;lorient&aacute;lts&aacute;g<\/li>\\n<li><strong>Magabiztosan&nbsp;<\/strong>haszn&aacute;lod a&nbsp;<strong>sz&aacute;m&iacute;t&oacute;g&eacute;pet<\/strong><\/li>\\n<li><strong>Rugalmasan tudod v&aacute;llalni a m\u0171szakokat<\/strong>&nbsp;az &uuml;gyf&eacute;lszolg&aacute;lat nyitvatart&aacute;si idej&eacute;ben (h&eacute;tf\u0151t\u0151l szombatig 07:00 &eacute;s 22:00 &oacute;ra k&ouml;z&ouml;tt, vas&aacute;rnap 08:00 &eacute;s 22:00 &oacute;ra k&ouml;z&ouml;tt)<\/li>\\n<li>Nyitott vagy a folyamatos fejl\u0151d&eacute;sre &eacute;s tanul&aacute;sra.<\/li>\\n<\/ul>\\n<p>Ide&aacute;lis esetben:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>M&aacute;r&nbsp;rendelkezel kor&aacute;bbi tapasztalattal &uuml;gyf&eacute;lszolg&aacute;latban, call centerben, vagy banki ter&uuml;leten.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p><strong>Szeretettel&nbsp;v&aacute;rjuk&nbsp;a&nbsp;p&aacute;lyam&oacute;dos&iacute;t&oacute;kat&nbsp;&eacute;s&nbsp;a&nbsp;munk&aacute;ba&nbsp;visszat&eacute;r\u0151ket&nbsp;is!<\/strong> Ha&nbsp;&uacute;gy&nbsp;&eacute;rzed,&nbsp;hogy&nbsp;nem&nbsp;felelsz&nbsp;meg&nbsp;minden&nbsp;krit&eacute;riumnak,&nbsp;akkor&nbsp;is&nbsp;v&aacute;rjuk&nbsp;jelentkez&eacute;sed. Minden&nbsp;t\u0151l&uuml;nk&nbsp;telhet\u0151t&nbsp;megtesz&uuml;nk,&nbsp;hogy&nbsp;megfelel\u0151&nbsp;&aacute;ll&aacute;st&nbsp;k&iacute;n&aacute;ljunk&nbsp;neked&nbsp;-&nbsp;f&uuml;ggetlen&uuml;l&nbsp;att&oacute;l,&nbsp;hogy&nbsp;ez&nbsp;az&nbsp;a&nbsp;poz&iacute;ci&oacute;&nbsp;vagy&nbsp;egy&nbsp;m&aacute;sik.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4><strong>Juttat&aacute;saink&nbsp;<\/strong><\/h4>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Ebben a poz&iacute;ci&oacute;ban olyan juttat&aacute;sokat k&iacute;n&aacute;lunk, amelyek t&aacute;mogatj&aacute;k az egyedi &eacute;letviteledet:<\/p>\\n<ul>\\n<li>Szeretn&eacute;nk hossz&uacute; t&aacute;von egy&uuml;tt dolgozni veled, ez&eacute;rt&nbsp;<strong>hat&aacute;rozatlan idej\u0171 szerz\u0151d&eacute;s<\/strong>t k&iacute;n&aacute;lunk.<\/li>\\n<li>A m&aacute;sodik munkanapodt&oacute;l kezdve&nbsp;<strong>100%-os otthoni munkav&eacute;gz&eacute;s<\/strong>i lehet\u0151s&eacute;get biztos&iacute;tunk. A sz&uuml;ks&eacute;ges eszk&ouml;z&ouml;ket az els\u0151 munkanapodon, p&eacute;csi irod&aacute;nkban adjuk &aacute;t neked.<\/li>\\n<li>Csatlakozz hozz&aacute;nk&nbsp;<strong>teljes- vagy r&eacute;szmunkaid\u0151<\/strong>ben (heti 30 &oacute;r&aacute;t&oacute;l)<\/li>\\n<li><strong>Fix &oacute;rab&eacute;rt kapsz<\/strong>, amelyet&nbsp;<strong>vonz&oacute; b&oacute;nusz<\/strong>, cafeteria,&nbsp;<strong>jutal&eacute;krendszer<\/strong>&nbsp;&eacute;s utaz&aacute;si t&aacute;mogat&aacute;s eg&eacute;sz&iacute;t ki<\/li>\\n<li>Egy&nbsp;<strong>fizetett tr&eacute;ning<\/strong>gel kezdesz (teljes munkaid\u0151ben) egy<strong>&nbsp;szuper csapat<\/strong>ban, melyet k&eacute;pzett tr&eacute;nerek vezetnek<\/li>\\n<li><strong>El\u0151zetes tapasztalatra nincs sz&uuml;ks&eacute;ged.&nbsp;<\/strong>Mentort biztos&iacute;tunk sz&aacute;modra, aki a kezdetekt\u0151l fogva t&aacute;mogatni fog<\/li>\\n<li>Ezen k&iacute;v&uuml;l rendszeres&nbsp;<strong>coachingot, workshopokat &eacute;s tov&aacute;bbk&eacute;pz&eacute;seket<\/strong>&nbsp;biztos&iacute;tunk, amelyek a mag&aacute;n&eacute;letedben is hasznodra v&aacute;lnak<\/li>\\n<li>Nagy hangs&uacute;lyt fektet&uuml;nk a&nbsp;<strong>bels\u0151 tov&aacute;bbk&eacute;pz&eacute;sekre &eacute;s karrierlehet\u0151s&eacute;gekre<\/strong>, ak&aacute;r vil&aacute;gszerte.<\/li>\\n<li>Egy&nbsp;<strong>nyitott &eacute;s motiv&aacute;lt csapatra<\/strong>&nbsp;sz&aacute;m&iacute;thatsz, amely sz&iacute;vesen megismerkedik veled a&nbsp;<strong>k&uuml;l&ouml;nb&ouml;z\u0151 v&aacute;llalati rendezv&eacute;nyek<\/strong>en.<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<h4><strong>Sz&iacute;vesen&nbsp;csatlakozn&aacute;l&nbsp;hozz&aacute;nk?<\/strong>&nbsp;<\/h4>\\n<\/div>\\n<div>\\n<p>Ha mindez &uacute;gy hangzik, mint a t&ouml;k&eacute;letes, k&ouml;vetkez\u0151 l&eacute;p&eacute;s a karrieredben, akkor sz&iacute;vesen megismer&uuml;nk t&eacute;ged jobban. Jelentkezz m&eacute;g ma online \u0171rlapunkon kereszt&uuml;l.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>M&eacute;g&nbsp;maradtak&nbsp;k&eacute;rd&eacute;seid?&nbsp;<br \/><\/strong>Virtual asszisztens&uuml;nk, &bdquo;Dot&rdquo;, a +3670 7785-276-os WhatsApp-sz&aacute;mon, valamint a Facebook Messengeren kereszt&uuml;l a nap 24 &oacute;r&aacute;j&aacute;ban rendelkez&eacute;sedre &aacute;ll, &eacute;s k&eacute;szs&eacute;ggel seg&iacute;t neked.<\/p>\\n<\/div>\\n<div>\\n<p><strong>J&ouml;v\u0151beli munkahelyed<br \/><\/strong><\/p>\\n<div class=\\\"ewa-rteLine\\\">\\n<p>100% home office Magyarorsz&aacute;gon<\/p>\\n<p>vagy<\/p>\\nConcentrix Services Hungary Kft.<\/div>\\n<div class=\\\"ewa-rteLine\\\">P&eacute;cs, R&aacute;k&oacute;czi &uacute;t 60, 7621 Ungarn<\/div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>A&nbsp;Concentrix&nbsp;elk&ouml;telezett&nbsp;az&nbsp;es&eacute;lyegyenl\u0151s&eacute;g&nbsp;mellett<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>B&uuml;szk&eacute;k&nbsp;vagyunk&nbsp;arra,&nbsp;hogy&nbsp;csapatk&eacute;nt&nbsp;&eacute;s&nbsp;v&aacute;llalatk&eacute;nt&nbsp;vil&aacute;gszerte&nbsp;egys&eacute;gesek&nbsp;vagyunk.&nbsp;Elk&ouml;telezettek&nbsp;vagyunk&nbsp;amellett,&nbsp;hogy&nbsp;minden&nbsp;jelentkez\u0151nek&nbsp;egyenl\u0151&nbsp;es&eacute;lyeket&nbsp;biztos&iacute;tsunk,&nbsp;&eacute;s&nbsp;olyan&nbsp;munkak&ouml;rnyezetet&nbsp;teremts&uuml;nk,&nbsp;amely&nbsp;diszkrimin&aacute;ci&oacute;t&oacute;l&nbsp;&eacute;s&nbsp;zaklat&aacute;st&oacute;l&nbsp;mentes. Minden&nbsp;felv&eacute;teli&nbsp;elj&aacute;r&aacute;sunk&nbsp;az&nbsp;&uuml;zleti&nbsp;sz&uuml;ks&eacute;gleteken, a&nbsp;munkak&ouml;ri&nbsp;k&ouml;vetelm&eacute;nyeken&nbsp;&eacute;s&nbsp;a&nbsp;szakmai&nbsp;k&eacute;pes&iacute;t&eacute;seken&nbsp;alapul,&nbsp;tekintet&nbsp;n&eacute;lk&uuml;l&nbsp;sz&aacute;rmaz&aacute;sra,&nbsp;&eacute;letkorra,&nbsp;nemi&nbsp;identit&aacute;sra,&nbsp;szexu&aacute;lis&nbsp;ir&aacute;nyults&aacute;gra,&nbsp;vall&aacute;sra,&nbsp;csal&aacute;di&nbsp;&aacute;llapotra&nbsp;vagy&nbsp;sz&uuml;l\u0151i&nbsp;st&aacute;tuszra,&nbsp;nemzetis&eacute;gre,&nbsp;fogyat&eacute;koss&aacute;gra&nbsp;vagy&nbsp;m&aacute;s, a&nbsp;hat&aacute;lyos&nbsp;nemzeti&nbsp;t&ouml;rv&eacute;nyek&nbsp;&aacute;ltal&nbsp;v&eacute;dett&nbsp;besorol&aacute;sra.<\/em>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p><strong>Munkav&aacute;llal&aacute;si&nbsp;enged&eacute;ly<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>A magyar jogszab&aacute;lyoknak megfelel\u0151en erre a poz&iacute;ci&oacute;ra csak olyan p&aacute;ly&aacute;z&oacute;k jelentkez&eacute;s&eacute;t vessz&uuml;k figyelembe, akik &eacute;rv&eacute;nyes magyarorsz&aacute;gi munkav&aacute;llal&aacute;si enged&eacute;llyel rendelkeznek.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>#WAH<br \/>#EMEACNX <br \/>#AGENTCNX<\/p>\\n<\/div>\",\"ats_external_id\":\"2892444296\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"part_time\",\"salary\":\"3000\",\"salary_type\":\"monthly\",\"salary_currency\":\"HUF\",\"updated_at\":\"2026-03-31T10:20:05.583+02:00\",\"created_at\":\"2026-03-31T10:10:57.279+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTY?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"hu\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1809\",\"campaign_id\":\"130\",\"campaign_title\":\"ACI\",\"campaign_type\":\"job_application\",\"job_title\":\"Help Desk e Assistenza Clienti - Soccorso Stradale\",\"street\":null,\"address\":null,\"city\":\"Pescara\",\"state\":\"Abruzzo\",\"postal_code\":null,\"region\":\"Abruzzo\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>Hai voglia di metterti in gioco in un ambiente dinamico e stimolante?<\/strong><\/p>\\n<p>Se cerchi un&rsquo;opportunit&agrave; concreta per crescere, imparare e fare la differenza nel mondo dell&rsquo;<strong>Assistenza Clienti<\/strong>, questa posizione &egrave; fatta per te!<\/p>\\n<p>Siamo alla ricerca di persone energiche, curiose e orientate al problem solving, pronte a entrare in un team che lavora ogni giorno per offrire supporto di qualit&agrave;.<\/p>\\n<p>Anche se non l'hai mai fatto non preoccuparti,&nbsp;<strong>ci sar&agrave; una formazione iniziale!<\/strong><\/p>\\n<p><strong>Cosa farai concretamente:<\/strong><\/p>\\n<ul>\\n<li>Gestirai richieste e segnalazioni dei clienti tramite&nbsp;<strong>canali back-office<\/strong>&nbsp;e&nbsp;<strong>chiamate inbound<\/strong>.<\/li>\\n<li>Ti occuperai della&nbsp;gestione operativa delle prestazioni di assistenza, garantendo un servizio rapido ed efficace.<\/li>\\n<li>Utilizzerai strumenti digitali per fornire supporto in ambito&nbsp;mobilit&agrave; (es. invio carro attrezzi).<\/li>\\n<\/ul>\\n<p><strong>Chi cerchiamo:<\/strong><\/p>\\n<ul>\\n<li>Persone con passione per il cliente, spirito collaborativo e voglia di imparare.<\/li>\\n<li>Diploma di scuola superiore (minimo richiesto).<\/li>\\n<li>Buona conoscenza di Windows e Office.<\/li>\\n<li>Disponibilit&agrave; a lavorare su&nbsp;<strong>turni H24<\/strong>, 5 giorni su 7 (il servizio &egrave; attivo tutto l&rsquo;anno). Nel caso abbia turno di notte si lavorer&agrave; da casa.<\/li>\\n<li>Possibilit&agrave; di raggiungere autonomamente la sede di lavoro:&nbsp;<strong>Pescara, Via Conte Di Ruvo 74<\/strong>.<\/li>\\n<\/ul>\\n<p><strong>Cosa offriamo:<\/strong><\/p>\\n<ul>\\n<li>Contratto 2 liv.&nbsp; <strong>CCNL Telecomunicazioni, di 4 mesi iniziali<\/strong>.<\/li>\\n<li>Impegno&nbsp;<strong>part-time 30h<\/strong>, con possibilit&agrave; di ore supplementari.<\/li>\\n<li>Un ambiente inclusivo, dove il tuo contributo conta davvero.<\/li>\\n<li>Accesso illimitato a Linkedin Learning<\/li>\\n<li>Accesso alla piattaforma di scontistiche<\/li>\\n<li><strong>Formazione iniziale<\/strong><\/li>\\n<\/ul>\\n<p><strong>CHI SIAMO<\/strong>&nbsp;&nbsp;<\/p>\\n<p>Con +440.000 game-changers in tutto il mondo, siamo specializzati nel fornire eccezionali esperienze di assistenza clienti e nel promuovere la trasformazione digitale per alcune delle pi&ugrave; importanti e migliori aziende del mercato globale. La storia di Concentrix &egrave; iniziata nel 2004 con poco pi&ugrave; di 20 persone.<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"245949376\",\"location\":\"Pescara, Abruzzo\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T01:59:11.332+02:00\",\"created_at\":\"2026-03-31T09:24:27.966+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzA?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"230\",\"campaign_id\":\"455\",\"campaign_title\":\"French | Customer Service | Athens | FR ad\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller(\u00e8re) Client\u00e8le \u2013 Banque en Ligne\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Description du Poste<\/strong><br \/>Nous recrutons des <strong data-start=\\\"146\\\" data-end=\\\"171\\\">Conseillers Client&egrave;le<\/strong> pour accompagner l&rsquo;un de nos partenaires majeurs du secteur financier, acteur international de la <strong data-start=\\\"270\\\" data-end=\\\"289\\\">banque en ligne<\/strong> d&eacute;di&eacute; aux freelances et aux PME. Rejoignez notre &eacute;quipe dynamique de <strong data-start=\\\"362\\\" data-end=\\\"389\\\">#GameChangers &agrave; Ath&egrave;nes<\/strong> et mettez &agrave; profit vos comp&eacute;tences en communication dans un environnement international et innovant.<\/p>\\n<div>\\n<div><strong>Pourquoi nous rejoindre<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Vous &ecirc;tes passionn&eacute;(e) par la relation client et souhaitez offrir une exp&eacute;rience unique ? Vous aimez aider les autres et &eacute;voluer dans un environnement dynamique ? Rejoignez notre &eacute;quipe multiculturelle de <strong data-start=\\\"146\\\" data-end=\\\"171\\\">Conseillers Client&egrave;le<\/strong> et mettez &agrave; profit vos comp&eacute;tences en communication en <strong>Fran&ccedil;ais<\/strong> au service d'une fintech innovante.<\/div>\\n<\/div>\\n<div>\\n<p data-start=\\\"660\\\" data-end=\\\"844\\\">Chaque journ&eacute;e sera diff&eacute;rente : vous accompagnerez des clients professionnels sur leurs besoins bancaires et contribuerez &agrave; leur offrir une exp&eacute;rience fluide, fiable et personnalis&eacute;e.<\/p>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>Vos missions:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li data-section-id=\\\"qf69e9\\\" data-start=\\\"873\\\" data-end=\\\"932\\\">G&eacute;rer les demandes via appels, emails et chat<\/li>\\n<li data-section-id=\\\"g1x9m6\\\" data-start=\\\"933\\\" data-end=\\\"1016\\\">Identifier et analyser les besoins des clients afin d&rsquo;assurer leur satisfaction<\/li>\\n<li data-section-id=\\\"1ank9bn\\\" data-start=\\\"1017\\\" data-end=\\\"1100\\\">&Eacute;tablir une relation de confiance gr&acirc;ce &agrave; une communication claire et proactive<\/li>\\n<li data-section-id=\\\"19r0k92\\\" data-start=\\\"1101\\\" data-end=\\\"1213\\\">Fournir des informations pr&eacute;cises concernant les services bancaires (comptes, paiements, transactions, etc.)<\/li>\\n<li data-section-id=\\\"xuzwqv\\\" data-start=\\\"1214\\\" data-end=\\\"1312\\\">Atteindre les objectifs individuels et collectifs (qualit&eacute;, productivit&eacute;, satisfaction client)<\/li>\\n<li data-section-id=\\\"1dovbqs\\\" data-start=\\\"1313\\\" data-end=\\\"1385\\\">Assurer le suivi des interactions clients et la gestion des dossiers<\/li>\\n<li data-section-id=\\\"7mrfyo\\\" data-start=\\\"1386\\\" data-end=\\\"1450\\\">Respecter les proc&eacute;dures, politiques et normes de conformit&eacute;<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Profil recherch&eacute;:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li data-section-id=\\\"c4bfs6\\\" data-start=\\\"1482\\\" data-end=\\\"1549\\\">Exp&eacute;rience en service client ou en relation client&egrave;le appr&eacute;ci&eacute;e<\/li>\\n<li data-section-id=\\\"1amdkuq\\\" data-start=\\\"1550\\\" data-end=\\\"1578\\\">Fran&ccedil;ais courant (C2)<\/li>\\n<li data-section-id=\\\"5cprwp\\\" data-start=\\\"1579\\\" data-end=\\\"1603\\\">Niveau d'Anglais interm&eacute;diaire (B1\/B2)<\/li>\\n<li data-section-id=\\\"avhg1y\\\" data-start=\\\"1604\\\" data-end=\\\"1681\\\">Forte orientation client et bonne compr&eacute;hension des attentes utilisateurs<\/li>\\n<li data-section-id=\\\"dxto1s\\\" data-start=\\\"1682\\\" data-end=\\\"1768\\\">Excellentes comp&eacute;tences en communication, r&eacute;solution de probl&egrave;mes et &eacute;coute active<\/li>\\n<li data-section-id=\\\"cjo54\\\" data-start=\\\"1769\\\" data-end=\\\"1805\\\">Bonnes capacit&eacute;s r&eacute;dactionnelles<\/li>\\n<li data-section-id=\\\"rmg8f2\\\" data-start=\\\"1806\\\" data-end=\\\"1896\\\">Capacit&eacute; &agrave; g&eacute;rer plusieurs t&acirc;ches dans un environnement dynamique et orient&eacute; objectifs<\/li>\\n<li data-section-id=\\\"12agx01\\\" data-start=\\\"1897\\\" data-end=\\\"1959\\\">Sens des responsabilit&eacute;s et souci de la qualit&eacute; du travail<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Ce que nous offrons:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li data-section-id=\\\"3jo8ix\\\" data-start=\\\"136\\\" data-end=\\\"254\\\">Relocation 100 % prise en charge (billets d&rsquo;avion, logement, transport) pour un d&eacute;marrage en toute s&eacute;r&eacute;nit&eacute;<\/li>\\n<li data-section-id=\\\"1usc7b8\\\" data-start=\\\"255\\\" data-end=\\\"324\\\">CDI d&egrave;s le premier jour pour une stabilit&eacute; professionnelle<\/li>\\n<li data-section-id=\\\"cfcysb\\\" data-start=\\\"325\\\" data-end=\\\"383\\\">R&eacute;mun&eacute;ration attractive avec 14 salaires par an<\/li>\\n<li data-section-id=\\\"147qw5p\\\" data-start=\\\"384\\\" data-end=\\\"448\\\">Bonus mensuel jusqu&rsquo;&agrave; 10 % bas&eacute; sur votre performance<\/li>\\n<li data-section-id=\\\"1a6m81t\\\" data-start=\\\"449\\\" data-end=\\\"527\\\">Carte tickets restaurant (Up Hellas Mastercard) pour vos d&eacute;jeuners<\/li>\\n<li data-section-id=\\\"1cny4eg\\\" data-start=\\\"528\\\" data-end=\\\"603\\\">Assurance sant&eacute; priv&eacute;e + soins dentaires pour votre tranquillit&eacute;<\/li>\\n<li data-section-id=\\\"19soa8g\\\" data-start=\\\"604\\\" data-end=\\\"698\\\">Opportunit&eacute;s de carri&egrave;re &agrave; l&rsquo;international gr&acirc;ce &agrave; un programme de mobilit&eacute; interne<\/li>\\n<li data-section-id=\\\"3bpy0g\\\" data-start=\\\"699\\\" data-end=\\\"779\\\">&Eacute;v&eacute;nements collaborateurs r&eacute;guliers pour partager des moments uniques<\/li>\\n<li data-section-id=\\\"1b4trwl\\\" data-start=\\\"780\\\" data-end=\\\"862\\\">Salle de sport gratuite &amp; activit&eacute;s bien-&ecirc;tre pour prendre soin de vous<\/li>\\n<li data-section-id=\\\"47gs7s\\\" data-start=\\\"863\\\" data-end=\\\"946\\\">Cin&eacute;ma rooftop avec vue sur l&rsquo;Acropole &ndash; une exp&eacute;rience unique &agrave; Ath&egrave;nes<\/li>\\n<li data-section-id=\\\"n1zcc4\\\" data-start=\\\"947\\\" data-end=\\\"1033\\\">Restaurant sur site pour profiter de vos pauses d&eacute;jeuner avec vos coll&egrave;gues<\/li>\\n<\/ul>\\n<p>Vous partagez nos valeurs de reconnaissance, int&eacute;grit&eacute;, esprit d&rsquo;&eacute;quipe et engagement, et vous avez &agrave; c&oelig;ur de cr&eacute;er l&rsquo;effet &ldquo;wow&rdquo; ? Plus que votre parcours, c&rsquo;est votre motivation et votre personnalit&eacute; qui feront la diff&eacute;rence et vous permettront de rejoindre notre communaut&eacute; dynamique.<\/p>\\n<p>Veuillez noter que les candidats non ressortissants de l&rsquo;Union europ&eacute;enne doivent disposer d&rsquo;un permis de travail valide en Gr&egrave;ce pour &ecirc;tre &eacute;ligibles.<\/p>\\n<p data-start=\\\"1230\\\" data-end=\\\"1301\\\"><em><strong>Concentrix Gr&egrave;ce est un employeur garantissant l&rsquo;&eacute;galit&eacute; des chances.<\/strong><\/em><\/p>\\n<p data-start=\\\"1303\\\" data-end=\\\"1576\\\"><em><strong>Concentrix consid&egrave;re la diversit&eacute; comme une richesse fondamentale et offre &agrave; chacun un acc&egrave;s &eacute;quitable &agrave; l&rsquo;emploi, ind&eacute;pendamment du genre, de l&rsquo;&acirc;ge, de la religion, de l&rsquo;origine ethnique ou de toute autre caract&eacute;ristique prot&eacute;g&eacute;e par la l&eacute;gislation nationale en vigueur.<\/strong><\/em><\/p>\",\"ats_external_id\":\"3807724650\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T12:25:01.030+03:00\",\"created_at\":\"2026-03-31T08:58:30.303+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTU?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"permanent\",\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"135\",\"campaign_id\":\"1503\",\"campaign_title\":\"R1718685 Automotive Buy Back Lead\",\"campaign_type\":\"job_application\",\"job_title\":\"Automotive Buy Back Lead\",\"street\":\"10550 Talbert Avenue\",\"address\":\"10550 Talbert Avenue\",\"city\":\"Fountain Valley\",\"state\":\"California\",\"postal_code\":\"92708\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"Automotive Buy Back Lead\",\"long_description\":\"<div>&nbsp;<\/div>\\n<div>The BuyBack Lead engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/div>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>A NEW CAREER POWERED BY YOU<\/strong><\/div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then an Automotive Buy Back Lead position at Concentrix is just the right place for you!<\/p>\\n<p>As an Automotive Buy Back Lead, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE<\/strong>&nbsp;<\/p>\\n<p>As an Automotive Buy Back Lead, you&rsquo;ll:<\/p>\\n<ul>\\n<li>Conduct thorough review of buyback cases to ensure adherence to company policies and regulatory standards.<\/li>\\n<li>Analyze and verify transaction details and reviews calculations, including financial documents, agreements, and communications.<\/li>\\n<li>Identify discrepancies, document findings, and work with relevant departments to resolve issues.<\/li>\\n<li>Utilize program tools and reports to identify status of Buyback documentation received and processed within OEM program metrics.<\/li>\\n<li>Prepare comprehensive audit reports with actionable insights and recommendations for process improvements.<\/li>\\n<li>Collaborate with cross-functional teams to implement corrective actions and enhance buyback procedures, while maintaining professional relationships with Guests and business partners.<\/li>\\n<li>Stay updated with industry regulations and standards to ensure ongoing compliance.<\/li>\\n<li>Accesses and updates secured or sensitive data in internal and external databases and ensure Personally Identifiable Information (PII) secured at all times.<\/li>\\n<li>Proactively addresses Guest concerns via email and phone (inbound and outbound) using professionalism, problem solving skills and exemplary Guest service.<\/li>\\n<li>Processes, provide recommendations, approves or denies Buyback in accordance with OEM program guidelines.<\/li>\\n<li>Demonstrate a keen understanding of the following processes:\\n<ul>\\n<li>Interpreting Guest finance contracts<\/li>\\n<li>Interpreting State Lemon Law guidelines<\/li>\\n<\/ul>\\n<\/li>\\n<li>Understands the program, process and client requirements, database understanding and on-line access<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong>&nbsp;<\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Automotive Buy Back Case Lead role include:&nbsp;<\/p>\\n<ul>\\n<li>Minimum 4 Years of experience in Automotive Claims Adjustor with experiance in Lemon Law and Buyback practices<\/li>\\n<li>Experience working with Automotive Dealerships is an asset<\/li>\\n<li>Luxury Automotive\/White Glove administration experience will be a significant asset<\/li>\\n<li>General data entry and ability to use the following software packages: Microsoft Internet Explorer, Word, Excel (sort, filter, pivot) and Outlook<\/li>\\n<li>Communicate effectively with various stakeholders, including the Attorney General's Office, executive offices, legal representatives, dealerships, and consumers<\/li>\\n<li>Must be flexible, detail oriented, organized, able to multi-task, analyze data and dealer concerns and possess strong Guest service and communication (written and verbal) skills<\/li>\\n<li>Problem-solving skills, detail oriented with an ability to work independently and under pressure<\/li>\\n<li>Must be a self-starter able to prioritize tasks, to meet deadlines and production schedules<\/li>\\n<li>Proficiency in fast-paced multi-tasking<\/li>\\n<li>Eagerness to learn new technologies<\/li>\\n<li>Must reside in the United States and have a valid U.S. address for residence<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $33.00-$41.25\/hr., (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<li>A range of other perks and benefits<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>\u200b<strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<br \/><\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. 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N\u00e9met nyelv\u0171 \u00fcgyf\u00e9lszolg\u00e1lati \u00e9s \u00e9rt\u00e9kes\u00edt\u00e9si munkat\u00e1rs (m\/w\/d)\",\"street\":\"R\u00e1k\u00f3czi \u00fat 60\",\"address\":\"R\u00e1k\u00f3czi \u00fat 60\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":\"Baranya\",\"country\":\"Hungary\",\"short_description\":\"Dolgozz otthonr\u00f3l Magyarorsz\u00e1gon \u2013 jelentkezz m\u00e9g ma!\",\"long_description\":\"<div>\\n<div>\\n<h4><strong>Power your game-changing career&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p><strong>Olyan&nbsp;munk&aacute;t&nbsp;keresel,&nbsp;amely&nbsp;illik&nbsp;hozz&aacute;d&nbsp;&eacute;s&nbsp;az&nbsp;&eacute;letedhez<\/strong><strong>?<\/strong> Akkor&nbsp;ez&nbsp;a&nbsp;munka&nbsp;pont&nbsp;a&nbsp;megfelel\u0151&nbsp;sz&aacute;modra.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>N&eacute;met nyelv\u0171 &uuml;gyf&eacute;lszolg&aacute;lati &eacute;s &eacute;rt&eacute;kes&iacute;t&eacute;si munkat&aacute;rsk&eacute;nt (m\/w\/d)<\/strong>&nbsp;te leszel az els\u0151 sz&aacute;m&uacute; kapcsolattart&oacute; k&uuml;l&ouml;nb&ouml;z\u0151 telefonos vagy &iacute;r&aacute;sbeli &uuml;gyf&eacute;lmegkeres&eacute;sek eset&eacute;ben.<\/p>\\n<\/div>\\n<div>\\n<p><strong>M&eacute;gpedig&nbsp;az&nbsp;al&aacute;bbi&nbsp;&aacute;ltal&aacute;nos&nbsp;felt&eacute;telekkel:<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\">Rugalmas kezd&eacute;s | Teljes- vagy r&eacute;szmunkaid\u0151 min. heti 30 &oacute;r&aacute;t&oacute;l | 100% home office Magyarorsz&aacute;gon | Rugalmas munkaid\u0151: h&eacute;tf\u0151 &ndash; vas&aacute;rnap, 08:00 &eacute;s 20:00 &oacute;ra k&ouml;z&ouml;tt, szombat 09:00 &eacute;s 17:00 &oacute;ra k&ouml;z&ouml;tt | 5-napos munkarend | Inbound | Nyelvtud&aacute;s: n&eacute;met &ndash; C1 | Hat&aacute;rozatlan id\u0151re<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p><strong>Mindez &ouml;sszeegyeztethet\u0151 a mindennapjaiddal?<\/strong> T&ouml;k&eacute;letes! Akkor most rajtunk a sor - olvass tov&aacute;bb, &eacute;s hagyd, hogy meggy\u0151zz&uuml;nk t&eacute;ged, &eacute;pp&uacute;gy ahogyan mi is nap mint nap meggy\u0151zz&uuml;k a munkat&aacute;rsainkat. Az olyan d&iacute;jak is ezt bizony&iacute;tj&aacute;k, mint p&eacute;ld&aacute;ul a &bdquo;Global Best Places to Work&rdquo;.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p><strong>Szakmai&nbsp;&eacute;s&nbsp;szem&eacute;lyes&nbsp;fejl\u0151d&eacute;s<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>A karriered sikereit n&aacute;lunk k&ouml;zvetlen&uuml;l is megtapasztalhatod\u202f - a legt&ouml;bb vezet\u0151nk a saj&aacute;t sorainkb&oacute;l ker&uuml;l ki!&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4><strong>Feladataid&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Csapatunk &uuml;gyf&eacute;ltan&aacute;csad&oacute;jak&eacute;nt a k&ouml;vetkez\u0151 feladatokat fogod ell&aacute;tni:<\/p>\\n<ul>\\n<li><strong>Kisv&aacute;llalkoz&aacute;sok &eacute;s egy&eacute;ni v&aacute;llalkoz&oacute;k&nbsp;<\/strong>els\u0151 sz&aacute;m&uacute; kapcsolattart&oacute;ja telekommunik&aacute;ci&oacute;s ter&uuml;leten.<\/li>\\n<li>Az &uuml;gyfelek<strong>&nbsp;szerz\u0151d&eacute;sekkel, d&iacute;jcsomagokkal &eacute;s sz&aacute;ml&aacute;kkal kapcsolatos megkeres&eacute;seinek kezel&eacute;se<\/strong>, valamint az ezekre adott, helyzethez &eacute;s ig&eacute;nyekhez igazod&oacute; v&aacute;laszad&aacute;s.<\/li>\\n<li>Az &uuml;gyfelek<strong>&nbsp;akt&iacute;v<\/strong>, ig&eacute;nyalap&uacute;<strong>&nbsp;tan&aacute;csad&aacute;sa&nbsp;<\/strong>term&eacute;keinkr\u0151l, &eacute;s az<strong>&nbsp;&eacute;rt&eacute;kes&iacute;t&eacute;sek sikeres lez&aacute;r&aacute;sa.<\/strong><\/li>\\n<li><strong>Hibabejelent&eacute;sek &eacute;s m\u0171szaki probl&eacute;m&aacute;k&nbsp;<\/strong>eset&eacute;n els\u0151dleges seg&iacute;ts&eacute;gny&uacute;jt&aacute;s, illetve sz&uuml;ks&eacute;g eset&eacute;n&nbsp;<strong>az &uuml;gyek tov&aacute;bb&iacute;t&aacute;sa az illet&eacute;kes szakter&uuml;lethez.<\/strong><\/li>\\n<li>Az &uuml;gyf&eacute;llel folytatott kommunik&aacute;ci&oacute;<strong>&nbsp;r&ouml;gz&iacute;t&eacute;se az adatb&aacute;zisban<\/strong>, miut&aacute;n az &uuml;gyf&eacute;l megfelel\u0151 megold&aacute;st kapott.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<h4><strong>A&nbsp;profilod&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">A Concentrix t&ouml;k&eacute;letesen illik hozz&aacute;d, amennyiben:<\/p>\\n<ul>\\n<li><strong>K&iacute;v&aacute;l&oacute; N&Eacute;MET nyelvtud&aacute;ssal (C1)<\/strong>&nbsp;rendelkezel sz&oacute;ban &eacute;s &iacute;r&aacute;sban<\/li>\\n<li><strong>J&oacute; kommunik&aacute;ci&oacute;<\/strong>s k&eacute;szs&eacute;ged van&nbsp;<strong>&uuml;gyf&eacute;lk&ouml;zpont&uacute;<\/strong>&nbsp;szeml&eacute;lettel, &eacute;s k&eacute;pes vagy a vev\u0151kkel bar&aacute;ts&aacute;gosan, partnerk&eacute;nt kommunik&aacute;lni.<\/li>\\n<li><strong>&Eacute;rdekel az &eacute;rt&eacute;kes&iacute;t&eacute;s<\/strong>, &eacute;s meggy\u0151z\u0151en, ugyanakkor udvariasan tudsz &eacute;rvelni.<\/li>\\n<li>Sz&iacute;vesen dolgozol a&nbsp;<strong>p&eacute;csi<\/strong>, belv&aacute;rosi&nbsp;<strong>irod&aacute;nkban<\/strong>, a betanul&aacute;si id\u0151t k&ouml;vet\u0151en pedig&nbsp;<strong>hibrid munkav&eacute;gz&eacute;si lehet\u0151s&eacute;get<\/strong>&nbsp;biztos&iacute;tunk.<\/li>\\n<li><strong>Nem idegen sz&aacute;modra a csapatmunka&nbsp;<\/strong>&eacute;s az &uuml;gyf&eacute;lorient&aacute;lts&aacute;g<\/li>\\n<li><strong>Magabiztosan&nbsp;<\/strong>haszn&aacute;lod a&nbsp;<strong>sz&aacute;m&iacute;t&oacute;g&eacute;pet<\/strong><\/li>\\n<li><strong>Rugalmasan tudod v&aacute;llalni a m\u0171szakokat<\/strong>&nbsp;az &uuml;gyf&eacute;lszolg&aacute;lat nyitvatart&aacute;si idej&eacute;ben (h&eacute;tf\u0151t\u0151l p&eacute;ntekig 08:00 &eacute;s 20:00 &oacute;ra k&ouml;z&ouml;tt, szombaton 09:00 &eacute;s 17:00 &oacute;ra k&ouml;z&ouml;tt)<\/li>\\n<li>Nyitott vagy a folyamatos fejl\u0151d&eacute;sre &eacute;s tanul&aacute;sra.<\/li>\\n<\/ul>\\n<p>Ide&aacute;lis esetben:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>M&aacute;r rendelkezel kor&aacute;bbi tapasztalattal &uuml;gyf&eacute;lszolg&aacute;lat, call center, vagy &eacute;rt&eacute;kes&iacute;t&eacute;s ter&uuml;let&eacute;n.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p><strong>Szeretettel&nbsp;v&aacute;rjuk&nbsp;a&nbsp;p&aacute;lyam&oacute;dos&iacute;t&oacute;kat&nbsp;&eacute;s&nbsp;a&nbsp;munk&aacute;ba&nbsp;visszat&eacute;r\u0151ket&nbsp;is!<\/strong> Ha&nbsp;&uacute;gy&nbsp;&eacute;rzed,&nbsp;hogy&nbsp;nem&nbsp;felelsz&nbsp;meg&nbsp;minden&nbsp;krit&eacute;riumnak,&nbsp;akkor&nbsp;is&nbsp;v&aacute;rjuk&nbsp;jelentkez&eacute;sed. Minden&nbsp;t\u0151l&uuml;nk&nbsp;telhet\u0151t&nbsp;megtesz&uuml;nk,&nbsp;hogy&nbsp;megfelel\u0151&nbsp;&aacute;ll&aacute;st&nbsp;k&iacute;n&aacute;ljunk&nbsp;neked&nbsp;-&nbsp;f&uuml;ggetlen&uuml;l&nbsp;att&oacute;l,&nbsp;hogy&nbsp;ez&nbsp;az&nbsp;a&nbsp;poz&iacute;ci&oacute;&nbsp;vagy&nbsp;egy&nbsp;m&aacute;sik.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4><strong>Juttat&aacute;saink&nbsp;<\/strong><\/h4>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Ebben a poz&iacute;ci&oacute;ban olyan juttat&aacute;sokat k&iacute;n&aacute;lunk, amelyek t&aacute;mogatj&aacute;k az egyedi &eacute;letviteledet:<\/p>\\n<ul>\\n<li>Szeretn&eacute;nk hossz&uacute; t&aacute;von egy&uuml;tt dolgozni veled, ez&eacute;rt&nbsp;<strong>hat&aacute;rozatlan idej\u0171 szerz\u0151d&eacute;s<\/strong>t k&iacute;n&aacute;lunk.<\/li>\\n<li>A m&aacute;sodik munkanapodt&oacute;l kezdve&nbsp;<strong>100%-os otthoni munkav&eacute;gz&eacute;s<\/strong>i lehet\u0151s&eacute;get biztos&iacute;tunk. A sz&uuml;ks&eacute;ges eszk&ouml;z&ouml;ket az els\u0151 munkanapodon, p&eacute;csi irod&aacute;nkban adjuk &aacute;t neked.<\/li>\\n<li>K&ouml;nnyen el&eacute;rhet\u0151&nbsp;<strong>p&eacute;csi belv&aacute;rosi irod&aacute;nk<\/strong>&nbsp;mellett hossz&uacute;t&aacute;von&nbsp;<strong>hibrid munkav&eacute;gz&eacute;si lehet\u0151s&eacute;g<\/strong>et is biztos&iacute;tunk.<\/li>\\n<li>Csatlakozz hozz&aacute;nk&nbsp;<strong>teljes- vagy r&eacute;szmunkaid\u0151<\/strong>ben (heti 30 &oacute;r&aacute;t&oacute;l).<\/li>\\n<li><strong>Fix &oacute;rab&eacute;rt kapsz<\/strong>, amelyet&nbsp;<strong>vonz&oacute; b&oacute;nusz<\/strong>, cafeteria,&nbsp;<strong>jutal&eacute;krendszer<\/strong> &eacute;s utaz&aacute;si t&aacute;mogat&aacute;s eg&eacute;sz&iacute;t ki.<\/li>\\n<li>Egy&nbsp;<strong>fizetett tr&eacute;ning<\/strong>gel kezdesz (teljes munkaid\u0151ben) egy<strong>&nbsp;szuper csapat<\/strong>ban, melyet k&eacute;pzett tr&eacute;nerek vezetnek.<\/li>\\n<li><strong>El\u0151zetes tapasztalatra nincs sz&uuml;ks&eacute;ged.&nbsp;<\/strong>Mentort biztos&iacute;tunk sz&aacute;modra, aki a kezdetekt\u0151l fogva t&aacute;mogatni fog.<\/li>\\n<li>Ezen k&iacute;v&uuml;l rendszeres&nbsp;<strong>coachingot, workshopokat &eacute;s tov&aacute;bbk&eacute;pz&eacute;seket<\/strong> biztos&iacute;tunk, amelyek a mag&aacute;n&eacute;letedben is hasznodra v&aacute;lnak.<\/li>\\n<li>Nagy hangs&uacute;lyt fektet&uuml;nk a&nbsp;<strong>bels\u0151 tov&aacute;bbk&eacute;pz&eacute;sekre &eacute;s karrierlehet\u0151s&eacute;gekre<\/strong>, ak&aacute;r vil&aacute;gszerte.<\/li>\\n<li>Egy&nbsp;<strong>nyitott &eacute;s motiv&aacute;lt csapatra<\/strong>&nbsp;sz&aacute;m&iacute;thatsz, amely sz&iacute;vesen megismerkedik veled a&nbsp;<strong>k&uuml;l&ouml;nb&ouml;z\u0151 v&aacute;llalati rendezv&eacute;nyek<\/strong>en.<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4><strong>Sz&iacute;vesen&nbsp;csatlakozn&aacute;l&nbsp;hozz&aacute;nk?<\/strong>&nbsp;<\/h4>\\n<\/div>\\n<div>\\n<p>Ha mindez &uacute;gy hangzik, mint a t&ouml;k&eacute;letes, k&ouml;vetkez\u0151 l&eacute;p&eacute;s a karrieredben, akkor sz&iacute;vesen megismer&uuml;nk t&eacute;ged jobban. Jelentkezz m&eacute;g ma online \u0171rlapunkon kereszt&uuml;l.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>M&eacute;g&nbsp;maradtak&nbsp;k&eacute;rd&eacute;seid?&nbsp;<br \/><\/strong>Virtual asszisztens&uuml;nk, &bdquo;Dot&rdquo;, a +3670 7785-276-os WhatsApp-sz&aacute;mon, valamint a Facebook Messengeren kereszt&uuml;l a nap 24 &oacute;r&aacute;j&aacute;ban rendelkez&eacute;sedre &aacute;ll, &eacute;s k&eacute;szs&eacute;ggel seg&iacute;t neked.<\/p>\\n<\/div>\\n<div>\\n<p><strong>J&ouml;v\u0151beli munkahelyed<br \/><\/strong><\/p>\\n<div class=\\\"ewa-rteLine\\\">Concentrix Services Hungary Kft.<\/div>\\n<div class=\\\"ewa-rteLine\\\">P&eacute;cs, R&aacute;k&oacute;czi &uacute;t 60, 7621 Ungarn<\/div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>A&nbsp;Concentrix&nbsp;elk&ouml;telezett&nbsp;az&nbsp;es&eacute;lyegyenl\u0151s&eacute;g&nbsp;mellett<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>B&uuml;szk&eacute;k&nbsp;vagyunk&nbsp;arra,&nbsp;hogy&nbsp;csapatk&eacute;nt&nbsp;&eacute;s&nbsp;v&aacute;llalatk&eacute;nt&nbsp;vil&aacute;gszerte&nbsp;egys&eacute;gesek&nbsp;vagyunk.&nbsp;Elk&ouml;telezettek&nbsp;vagyunk&nbsp;amellett,&nbsp;hogy&nbsp;minden&nbsp;jelentkez\u0151nek&nbsp;egyenl\u0151&nbsp;es&eacute;lyeket&nbsp;biztos&iacute;tsunk,&nbsp;&eacute;s&nbsp;olyan&nbsp;munkak&ouml;rnyezetet&nbsp;teremts&uuml;nk,&nbsp;amely&nbsp;diszkrimin&aacute;ci&oacute;t&oacute;l&nbsp;&eacute;s&nbsp;zaklat&aacute;st&oacute;l&nbsp;mentes. Minden&nbsp;felv&eacute;teli&nbsp;elj&aacute;r&aacute;sunk&nbsp;az&nbsp;&uuml;zleti&nbsp;sz&uuml;ks&eacute;gleteken, a&nbsp;munkak&ouml;ri&nbsp;k&ouml;vetelm&eacute;nyeken&nbsp;&eacute;s&nbsp;a&nbsp;szakmai&nbsp;k&eacute;pes&iacute;t&eacute;seken&nbsp;alapul,&nbsp;tekintet&nbsp;n&eacute;lk&uuml;l&nbsp;sz&aacute;rmaz&aacute;sra,&nbsp;&eacute;letkorra,&nbsp;nemi&nbsp;identit&aacute;sra,&nbsp;szexu&aacute;lis&nbsp;ir&aacute;nyults&aacute;gra,&nbsp;vall&aacute;sra,&nbsp;csal&aacute;di&nbsp;&aacute;llapotra&nbsp;vagy&nbsp;sz&uuml;l\u0151i&nbsp;st&aacute;tuszra,&nbsp;nemzetis&eacute;gre,&nbsp;fogyat&eacute;koss&aacute;gra&nbsp;vagy&nbsp;m&aacute;s, a&nbsp;hat&aacute;lyos&nbsp;nemzeti&nbsp;t&ouml;rv&eacute;nyek&nbsp;&aacute;ltal&nbsp;v&eacute;dett&nbsp;besorol&aacute;sra.<\/em>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p><strong>Munkav&aacute;llal&aacute;si&nbsp;enged&eacute;ly<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>A magyar jogszab&aacute;lyoknak megfelel\u0151en erre a poz&iacute;ci&oacute;ra csak olyan p&aacute;ly&aacute;z&oacute;k jelentkez&eacute;s&eacute;t vessz&uuml;k figyelembe, akik &eacute;rv&eacute;nyes magyarorsz&aacute;gi munkav&aacute;llal&aacute;si enged&eacute;llyel rendelkeznek.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>#EMEACNX <br \/>#AGENTCNX<\/p>\\n<\/div>\",\"ats_external_id\":\"811871923\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"part_time\",\"salary\":\"3000\",\"salary_type\":\"monthly\",\"salary_currency\":\"HUF\",\"updated_at\":\"2026-03-31T08:58:44.038+02:00\",\"created_at\":\"2026-03-31T08:37:20.712+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTU?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"hu\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1900\",\"campaign_id\":\"814\",\"campaign_title\":\"GTM \/ HU \/ P\u00c9C \/ W@H \/ VF SOHO \/ German\",\"campaign_type\":\"job_application\",\"job_title\":\"Homeoffice - Telefonischer Kundenberater (m\/w\/d) im Vertrieb\",\"street\":\"R\u00e1k\u00f3czi \u00fat 60\",\"address\":\"R\u00e1k\u00f3czi \u00fat 60\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":\"Baranya\",\"country\":\"Hungary\",\"short_description\":\"Bewirb dich jetzt im Homeoffice in Ungarn!\",\"long_description\":\"<div>\\n<div>\\n<h4><strong>Power your game-changing career&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong><span data-olk-copy-source=\\\"MessageBody\\\">Du sprichst Deutsch und lebst in Ungarn?<\/span><\/strong>&nbsp;Dann ist unsere 100% Remote Customer Service Stelle genau das richtige f&uuml;r dich!<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In dieser Position als&nbsp;<strong>Telefonischer Kundenberater (m\/w\/d)&nbsp;<\/strong>bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch oder schriftlich.<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Start ab sofort | Vollzeit oder Teilzeit, ab 30 Stunden pro Woche | 100% Homeoffice in Ungarn oder am Standort in P&eacute;cs | Servicezeiten: Montag - Freitag zwischen 08:00 und 20:00 Uhr, Samstag zwischen 9:00 und 17:00 Uhr | 5-Tage-Woche | Inbound | Supportsprache: Deutsch &ndash; C1 | unbefristet&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong> Perfekt! Dann sind wir jetzt dran &ndash; lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<p data-pm-slice=\\\"1 3 []\\\">Als <strong>Kundenberater (m\/w\/d)<\/strong>&nbsp;in unserem Team wirst du:<\/p>\\n<ul data-pm-slice=\\\"3 3 []\\\">\\n<li>\\n<p>Erster Ansprechpartner<strong> f&uuml;r Kleinunternehmen und Selbstst&auml;ndige <\/strong>unseres Auftraggebers im Service-Bereich.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Kundenanfragen und -w&uuml;nsche zu allen Vertr&auml;gen, Tarifen und Rechnungen der Kunden bearbeiten <\/strong>und je nach Bedarf und Situation darauf reagieren.<\/p>\\n<\/li>\\n<li>\\n<p>Kunden <strong>aktiv<\/strong> und bedarfsgerecht zu unseren <strong>Produkten beraten<\/strong> und <strong>Verkaufsabschl&uuml;sse erzielen<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Bei der Meldung von<strong> St&ouml;rungen oder technischen Herausforderungen <\/strong>erste Hilfestellungen geben oder<strong> die Anliegen an den zust&auml;ndigen Fachbereich weiterleiten.<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation in der <strong>Kundendatenbank dokumentieren<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse (C1)<\/strong> in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li>\\n<p>Ein <strong>Kommunikationstalent mit Serviceorientierung<\/strong> bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Spa&szlig; am Vertrieb<\/strong>\u202fhast und deine &Uuml;berzeugungskraft dabei h&ouml;flich mit einflie&szlig;en l&auml;sst.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist <strong>am Standort in P&eacute;cs<\/strong> zu arbeiten.<\/p>\\n<\/li>\\n<li>\\n<p>Die <strong>Servicezeiten<\/strong> (Montag - Freitag, zwischen 08:00 und 20.00 Uhr, Samstag 9:00-17:00 Uhr), die nach einem rotierenden Schichtsystem besetzt werden, <strong>flexibel abdecken kannst<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Sicher<\/strong> im Umgang <strong>mit dem PC<\/strong> bist.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist, dich kontinuierlich weiterzuentwickeln.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Bereits Erfahrung im Kundenservice<\/strong>, im Bereich B2B, im Call Center, in der Kundenberatung oder im Vertrieb.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung.<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 3 []\\\"><strong>Unsere Benefits<\/strong><\/h4>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <strong>unbefristeten Arbeitsvertrag<\/strong> setzen.<\/p>\\n<\/li>\\n<li>Wir bieten dir einen&nbsp;<strong>100% Homeoffice-Arbeitsplatz<\/strong> ab deinem 2. Arbeitstag an. Die n&ouml;tige Hardware wird dir an deinem 1. Arbeitstag an unserem Standort in P&eacute;cs &uuml;bergeben.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit<\/strong>\u202f(ab\u202f30\u202fStd.\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Du bekommst einen&nbsp;<strong>festen Bruttostundenlohn<\/strong>, welcher durch einen&nbsp;<strong>attraktiven Bonus<\/strong>, Cafeteria, <strong>Provision<\/strong> und Fahrtkostenzusch&uuml;sse erg&auml;nzt wird.<\/p>\\n<\/li>\\n<li>Wir hei&szlig;en dich herzlich willkommen! Erhalte einen <strong>einmaligen Bonus in H&ouml;he von 190.000 HUF\/brutto<\/strong> nach 3 Monaten Betriebszugeh&ouml;rigkeit!<\/li>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Du startest mit einem <strong>intensivem (Vollzeit-)Training an unserem Standort in P&eacute;cs<\/strong>, das von zertifizierten Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li>\\n<p>Du startest mit einem&nbsp;<strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf verschiedenen Teamevents kennenlernen zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 1 []\\\"><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen. <strong>Bewirb dich noch heute &uuml;ber unser Online-Formular<\/strong>.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p>Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer <span data-teams=\\\"true\\\">+3670 7785-276<\/span> oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/p>\\n<\/div>\\n<div>\\n<p><strong>Dein zuk&uuml;nftiger Arbeitsort<br \/><\/strong><\/p>\\n<div class=\\\"ewa-rteLine\\\"><strong>100% Homeoffice<\/strong><\/div>\\n<div class=\\\"ewa-rteLine\\\">oder<\/div>\\n<div class=\\\"ewa-rteLine\\\">Concentrix Services Hungary Kft.<\/div>\\n<div class=\\\"ewa-rteLine\\\">P&eacute;cs, R&aacute;k&oacute;czi &uacute;t 60, 7621 Ungarn<\/div>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 1 []\\\"><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<\/strong><\/h4>\\n<p><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p>#WAH<br \/>#EMEACNX <br \/>#AGENTCNX<\/p>\\n<\/div>\",\"ats_external_id\":\"1147479386\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"part_time\",\"salary\":\"3000\",\"salary_type\":\"hourly\",\"salary_currency\":\"HUF\",\"updated_at\":\"2026-04-10T01:59:13.057+02:00\",\"created_at\":\"2026-03-31T08:24:10.905+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTQ?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"de\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1901\",\"campaign_id\":\"813\",\"campaign_title\":\"GTM \/ HU \/ P\u00c9C \/ VF SOHO \/ Hungarian\",\"campaign_type\":\"job_application\",\"job_title\":\"\u00dcgyf\u00e9lszolg\u00e1lati oper\u00e1tor (m\/w\/d) - n\u00e9met nyelv\u0171 B2B \u00fcgyf\u00e9lszolg\u00e1lat (Sales)\",\"street\":\"R\u00e1k\u00f3czi \u00fat 60\",\"address\":\"R\u00e1k\u00f3czi \u00fat 60\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":\"Baranya\",\"country\":\"Hungary\",\"short_description\":\"Jelentkezz most P\u00e9csre!\",\"long_description\":\"<div>\\n<div>\\n<h4><strong>Power your game-changing career&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p><strong>Olyan&nbsp;munk&aacute;t&nbsp;keresel,&nbsp;amely&nbsp;illik&nbsp;hozz&aacute;d&nbsp;&eacute;s&nbsp;az&nbsp;&eacute;letedhez<\/strong><strong>?<\/strong> Akkor&nbsp;ez&nbsp;a&nbsp;munka&nbsp;pont&nbsp;a&nbsp;megfelel\u0151&nbsp;sz&aacute;modra.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>&Uuml;gyf&eacute;lszolg&aacute;lati oper&aacute;tork&eacute;nt (m\/w\/d)<\/strong>&nbsp;te leszel az els\u0151 sz&aacute;m&uacute; kapcsolattart&oacute; k&uuml;l&ouml;nb&ouml;z\u0151 telefonos vagy &iacute;r&aacute;sbeli &uuml;gyf&eacute;lmegkeres&eacute;sek eset&eacute;ben.<\/p>\\n<\/div>\\n<div>\\n<p><strong>M&eacute;gpedig&nbsp;az&nbsp;al&aacute;bbi&nbsp;&aacute;ltal&aacute;nos&nbsp;felt&eacute;telekkel:<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\">Rugalmas kezd&eacute;s | Teljes- vagy r&eacute;szmunkaid\u0151 min. heti 30 &oacute;r&aacute;t&oacute;l | P&eacute;cs &ndash; hibrid-modell megoldhat&oacute; | Rugalmas munkaid\u0151: h&eacute;tf\u0151 &ndash; vas&aacute;rnap, 08:00 &eacute;s 20:00 &oacute;ra k&ouml;z&ouml;tt, szombat 09:00 &eacute;s 17:00 &oacute;ra k&ouml;z&ouml;tt | 5-napos munkarend | Inbound | Nyelvtud&aacute;s: n&eacute;met &ndash; C1 | Hat&aacute;rozatlan id\u0151re<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p><strong>Mindez &ouml;sszeegyeztethet\u0151 a mindennapjaiddal?<\/strong> T&ouml;k&eacute;letes! Akkor most rajtunk a sor - olvass tov&aacute;bb, &eacute;s hagyd, hogy meggy\u0151zz&uuml;nk t&eacute;ged, &eacute;pp&uacute;gy ahogyan mi is nap mint nap meggy\u0151zz&uuml;k a munkat&aacute;rsainkat. Az olyan d&iacute;jak is ezt bizony&iacute;tj&aacute;k, mint p&eacute;ld&aacute;ul a &bdquo;Global Best Places to Work&rdquo;.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p><strong>Szakmai&nbsp;&eacute;s&nbsp;szem&eacute;lyes&nbsp;fejl\u0151d&eacute;s<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>A karriered sikereit n&aacute;lunk k&ouml;zvetlen&uuml;l is megtapasztalhatod\u202f - a legt&ouml;bb vezet\u0151nk a saj&aacute;t sorainkb&oacute;l ker&uuml;l ki!&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4><strong>Feladataid&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Csapatunk &uuml;gyf&eacute;ltan&aacute;csad&oacute;jak&eacute;nt a k&ouml;vetkez\u0151 feladatokat fogod ell&aacute;tni:<\/p>\\n<ul>\\n<li><strong>Kisv&aacute;llalkoz&aacute;sok &eacute;s egy&eacute;ni v&aacute;llalkoz&oacute;k&nbsp;<\/strong>els\u0151 sz&aacute;m&uacute; kapcsolattart&oacute;ja telekommunik&aacute;ci&oacute;s ter&uuml;leten.<\/li>\\n<li>Az &uuml;gyfelek<strong>&nbsp;szerz\u0151d&eacute;sekkel, d&iacute;jcsomagokkal &eacute;s sz&aacute;ml&aacute;kkal kapcsolatos megkeres&eacute;seinek kezel&eacute;se<\/strong>, valamint az ezekre adott, helyzethez &eacute;s ig&eacute;nyekhez igazod&oacute; v&aacute;laszad&aacute;s.<\/li>\\n<li>Az &uuml;gyfelek<strong>&nbsp;akt&iacute;v<\/strong>, ig&eacute;nyalap&uacute;<strong>&nbsp;tan&aacute;csad&aacute;sa&nbsp;<\/strong>term&eacute;keinkr\u0151l, &eacute;s az<strong>&nbsp;&eacute;rt&eacute;kes&iacute;t&eacute;sek sikeres lez&aacute;r&aacute;sa.<\/strong><\/li>\\n<li><strong>Hibabejelent&eacute;sek &eacute;s m\u0171szaki probl&eacute;m&aacute;k&nbsp;<\/strong>eset&eacute;n els\u0151dleges seg&iacute;ts&eacute;gny&uacute;jt&aacute;s, illetve sz&uuml;ks&eacute;g eset&eacute;n&nbsp;<strong>az &uuml;gyek tov&aacute;bb&iacute;t&aacute;sa az illet&eacute;kes szakter&uuml;lethez.<\/strong><\/li>\\n<li>Az &uuml;gyf&eacute;llel folytatott kommunik&aacute;ci&oacute;<strong>&nbsp;r&ouml;gz&iacute;t&eacute;se az adatb&aacute;zisban<\/strong>, miut&aacute;n az &uuml;gyf&eacute;l megfelel\u0151 megold&aacute;st kapott.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<h4><strong>A&nbsp;profilod&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">A Concentrix t&ouml;k&eacute;letesen illik hozz&aacute;d, amennyiben:<\/p>\\n<ul>\\n<li><strong>K&iacute;v&aacute;l&oacute; N&Eacute;MET nyelvtud&aacute;ssal (C1)<\/strong>&nbsp;rendelkezel sz&oacute;ban &eacute;s &iacute;r&aacute;sban<\/li>\\n<li><strong>J&oacute; kommunik&aacute;ci&oacute;<\/strong>s k&eacute;szs&eacute;ged van&nbsp;<strong>&uuml;gyf&eacute;lk&ouml;zpont&uacute;<\/strong>&nbsp;szeml&eacute;lettel, &eacute;s k&eacute;pes vagy a vev\u0151kkel bar&aacute;ts&aacute;gosan, partnerk&eacute;nt kommunik&aacute;lni.<\/li>\\n<li><strong>&Eacute;rdekel az &eacute;rt&eacute;kes&iacute;t&eacute;s<\/strong>, &eacute;s meggy\u0151z\u0151en, ugyanakkor udvariasan tudsz &eacute;rvelni.<\/li>\\n<li>Sz&iacute;vesen dolgozol a&nbsp;<strong>p&eacute;csi<\/strong>, belv&aacute;rosi&nbsp;<strong>irod&aacute;nkban<\/strong>, a betanul&aacute;si id\u0151t k&ouml;vet\u0151en pedig&nbsp;<strong>hibrid munkav&eacute;gz&eacute;si lehet\u0151s&eacute;get<\/strong>&nbsp;biztos&iacute;tunk.<\/li>\\n<li><strong>Nem idegen sz&aacute;modra a csapatmunka&nbsp;<\/strong>&eacute;s az &uuml;gyf&eacute;lorient&aacute;lts&aacute;g<\/li>\\n<li><strong>Magabiztosan&nbsp;<\/strong>haszn&aacute;lod a&nbsp;<strong>sz&aacute;m&iacute;t&oacute;g&eacute;pet<\/strong><\/li>\\n<li><strong>Rugalmasan tudod v&aacute;llalni a m\u0171szakokat<\/strong>&nbsp;az &uuml;gyf&eacute;lszolg&aacute;lat nyitvatart&aacute;si idej&eacute;ben (h&eacute;tf\u0151t\u0151l p&eacute;ntekig 08:00 &eacute;s 20:00 &oacute;ra k&ouml;z&ouml;tt, szombaton 09:00 &eacute;s 17:00 &oacute;ra k&ouml;z&ouml;tt)<\/li>\\n<li>Nyitott vagy a folyamatos fejl\u0151d&eacute;sre &eacute;s tanul&aacute;sra.<\/li>\\n<\/ul>\\n<p>Ide&aacute;lis esetben:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>M&aacute;r rendelkezel kor&aacute;bbi tapasztalattal &uuml;gyf&eacute;lszolg&aacute;lat, call center, vagy &eacute;rt&eacute;kes&iacute;t&eacute;s ter&uuml;let&eacute;n.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p><strong>Szeretettel&nbsp;v&aacute;rjuk&nbsp;a&nbsp;p&aacute;lyam&oacute;dos&iacute;t&oacute;kat&nbsp;&eacute;s&nbsp;a&nbsp;munk&aacute;ba&nbsp;visszat&eacute;r\u0151ket&nbsp;is!<\/strong> Ha&nbsp;&uacute;gy&nbsp;&eacute;rzed,&nbsp;hogy&nbsp;nem&nbsp;felelsz&nbsp;meg&nbsp;minden&nbsp;krit&eacute;riumnak,&nbsp;akkor&nbsp;is&nbsp;v&aacute;rjuk&nbsp;jelentkez&eacute;sed. Minden&nbsp;t\u0151l&uuml;nk&nbsp;telhet\u0151t&nbsp;megtesz&uuml;nk,&nbsp;hogy&nbsp;megfelel\u0151&nbsp;&aacute;ll&aacute;st&nbsp;k&iacute;n&aacute;ljunk&nbsp;neked&nbsp;-&nbsp;f&uuml;ggetlen&uuml;l&nbsp;att&oacute;l,&nbsp;hogy&nbsp;ez&nbsp;az&nbsp;a&nbsp;poz&iacute;ci&oacute;&nbsp;vagy&nbsp;egy&nbsp;m&aacute;sik.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4><strong>Juttat&aacute;saink&nbsp;<\/strong><\/h4>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Ebben a poz&iacute;ci&oacute;ban olyan juttat&aacute;sokat k&iacute;n&aacute;lunk, amelyek t&aacute;mogatj&aacute;k az egyedi &eacute;letviteledet:<\/p>\\n<ul>\\n<li>Szeretn&eacute;nk hossz&uacute; t&aacute;von egy&uuml;tt dolgozni veled, ez&eacute;rt&nbsp;<strong>hat&aacute;rozatlan idej\u0171 szerz\u0151d&eacute;s<\/strong>t k&iacute;n&aacute;lunk.<\/li>\\n<li>K&ouml;nnyen el&eacute;rhet\u0151&nbsp;<strong>p&eacute;csi belv&aacute;rosi irod&aacute;nk<\/strong>&nbsp;mellett hossz&uacute;t&aacute;von&nbsp;<strong>hibrid munkav&eacute;gz&eacute;si lehet\u0151s&eacute;g<\/strong>et is biztos&iacute;tunk.<\/li>\\n<li>Csatlakozz hozz&aacute;nk&nbsp;<strong>teljes- vagy r&eacute;szmunkaid\u0151<\/strong>ben (heti 30 &oacute;r&aacute;t&oacute;l)<\/li>\\n<li><strong>Fix &oacute;rab&eacute;rt kapsz<\/strong>, amelyet&nbsp;<strong>vonz&oacute; b&oacute;nusz<\/strong>, cafeteria,&nbsp;<strong>jutal&eacute;krendszer<\/strong>&nbsp;&eacute;s utaz&aacute;si t&aacute;mogat&aacute;s eg&eacute;sz&iacute;t ki<\/li>\\n<li>Szeretettel &uuml;dv&ouml;zl&uuml;nk! 3 h&oacute;nap munkaviszony ut&aacute;n&nbsp;<strong>egyszeri, brutt&oacute; 190 000 Ft-os b&oacute;nuszt<\/strong> kapsz!<\/li>\\n<li>Egy&nbsp;<strong>fizetett tr&eacute;ning<\/strong>gel kezdesz (teljes munkaid\u0151ben) egy<strong>&nbsp;szuper csapat<\/strong>ban, melyet k&eacute;pzett tr&eacute;nerek vezetnek<\/li>\\n<li><strong>El\u0151zetes tapasztalatra nincs sz&uuml;ks&eacute;ged.&nbsp;<\/strong>Mentort biztos&iacute;tunk sz&aacute;modra, aki a kezdetekt\u0151l fogva t&aacute;mogatni fog<\/li>\\n<li>Ezen k&iacute;v&uuml;l rendszeres&nbsp;<strong>coachingot, workshopokat &eacute;s tov&aacute;bbk&eacute;pz&eacute;seket<\/strong>&nbsp;biztos&iacute;tunk, amelyek a mag&aacute;n&eacute;letedben is hasznodra v&aacute;lnak<\/li>\\n<li>Nagy hangs&uacute;lyt fektet&uuml;nk a&nbsp;<strong>bels\u0151 tov&aacute;bbk&eacute;pz&eacute;sekre &eacute;s karrierlehet\u0151s&eacute;gekre<\/strong>, ak&aacute;r vil&aacute;gszerte.<\/li>\\n<li>Egy&nbsp;<strong>nyitott &eacute;s motiv&aacute;lt csapatra<\/strong>&nbsp;sz&aacute;m&iacute;thatsz, amely sz&iacute;vesen megismerkedik veled a&nbsp;<strong>k&uuml;l&ouml;nb&ouml;z\u0151 v&aacute;llalati rendezv&eacute;nyek<\/strong>en.<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4><strong>Sz&iacute;vesen&nbsp;csatlakozn&aacute;l&nbsp;hozz&aacute;nk?<\/strong>&nbsp;<\/h4>\\n<\/div>\\n<div>\\n<p>Ha mindez &uacute;gy hangzik, mint a t&ouml;k&eacute;letes, k&ouml;vetkez\u0151 l&eacute;p&eacute;s a karrieredben, akkor sz&iacute;vesen megismer&uuml;nk t&eacute;ged jobban. Jelentkezz m&eacute;g ma online \u0171rlapunkon kereszt&uuml;l.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>M&eacute;g&nbsp;maradtak&nbsp;k&eacute;rd&eacute;seid?&nbsp;<br \/><\/strong>Virtu&aacute;lis asszisztens&uuml;nk, Dot a WhatsAppon a&nbsp;<span class=\\\"hidden-contact\\\">Kapcsolat a munkaad&oacute;val<\/span>-os sz&aacute;mon, valamint a Facebook Messengeren kereszt&uuml;l a nap 24 &oacute;r&aacute;j&aacute;ban rendelkez&eacute;sedre &aacute;ll, &eacute;s k&eacute;szs&eacute;ggel seg&iacute;t neked.<\/p>\\n<\/div>\\n<div>\\n<p><strong>J&ouml;v\u0151beli munkahelyed<br \/><\/strong><\/p>\\n<div class=\\\"ewa-rteLine\\\">Concentrix Services Hungary Kft.<\/div>\\n<div class=\\\"ewa-rteLine\\\">P&eacute;cs, R&aacute;k&oacute;czi &uacute;t 60, 7621 Ungarn<\/div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>A&nbsp;Concentrix&nbsp;elk&ouml;telezett&nbsp;az&nbsp;es&eacute;lyegyenl\u0151s&eacute;g&nbsp;mellett<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>B&uuml;szk&eacute;k&nbsp;vagyunk&nbsp;arra,&nbsp;hogy&nbsp;csapatk&eacute;nt&nbsp;&eacute;s&nbsp;v&aacute;llalatk&eacute;nt&nbsp;vil&aacute;gszerte&nbsp;egys&eacute;gesek&nbsp;vagyunk.&nbsp;Elk&ouml;telezettek&nbsp;vagyunk&nbsp;amellett,&nbsp;hogy&nbsp;minden&nbsp;jelentkez\u0151nek&nbsp;egyenl\u0151&nbsp;es&eacute;lyeket&nbsp;biztos&iacute;tsunk,&nbsp;&eacute;s&nbsp;olyan&nbsp;munkak&ouml;rnyezetet&nbsp;teremts&uuml;nk,&nbsp;amely&nbsp;diszkrimin&aacute;ci&oacute;t&oacute;l&nbsp;&eacute;s&nbsp;zaklat&aacute;st&oacute;l&nbsp;mentes. Minden&nbsp;felv&eacute;teli&nbsp;elj&aacute;r&aacute;sunk&nbsp;az&nbsp;&uuml;zleti&nbsp;sz&uuml;ks&eacute;gleteken, a&nbsp;munkak&ouml;ri&nbsp;k&ouml;vetelm&eacute;nyeken&nbsp;&eacute;s&nbsp;a&nbsp;szakmai&nbsp;k&eacute;pes&iacute;t&eacute;seken&nbsp;alapul,&nbsp;tekintet&nbsp;n&eacute;lk&uuml;l&nbsp;sz&aacute;rmaz&aacute;sra,&nbsp;&eacute;letkorra,&nbsp;nemi&nbsp;identit&aacute;sra,&nbsp;szexu&aacute;lis&nbsp;ir&aacute;nyults&aacute;gra,&nbsp;vall&aacute;sra,&nbsp;csal&aacute;di&nbsp;&aacute;llapotra&nbsp;vagy&nbsp;sz&uuml;l\u0151i&nbsp;st&aacute;tuszra,&nbsp;nemzetis&eacute;gre,&nbsp;fogyat&eacute;koss&aacute;gra&nbsp;vagy&nbsp;m&aacute;s, a&nbsp;hat&aacute;lyos&nbsp;nemzeti&nbsp;t&ouml;rv&eacute;nyek&nbsp;&aacute;ltal&nbsp;v&eacute;dett&nbsp;besorol&aacute;sra.<\/em>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p><strong>Munkav&aacute;llal&aacute;si&nbsp;enged&eacute;ly<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>A magyar jogszab&aacute;lyoknak megfelel\u0151en erre a poz&iacute;ci&oacute;ra csak olyan p&aacute;ly&aacute;z&oacute;k jelentkez&eacute;s&eacute;t vessz&uuml;k figyelembe, akik &eacute;rv&eacute;nyes magyarorsz&aacute;gi munkav&aacute;llal&aacute;si enged&eacute;llyel rendelkeznek.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>#EMEACNX <br \/>#AGENTCNX<\/p>\\n<\/div>\",\"ats_external_id\":\"3541241988\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"\",\"salary\":\"3000\",\"salary_type\":\"monthly\",\"salary_currency\":\"HUF\",\"updated_at\":\"2026-03-31T08:21:19.744+02:00\",\"created_at\":\"2026-03-31T08:05:08.799+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTM?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"hu\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1147\",\"campaign_id\":\"16387\",\"campaign_title\":\"Sr. Specialist, Marketing Solutions R1717197\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Account Coordinator\",\"street\":\"USA WI Work-at-Home\",\"address\":\"USA WI Work-at-Home\",\"city\":\"USA\",\"state\":\"Wisconsin\",\"postal_code\":\"53701\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"The Senior Account Coordinator is the subject matter expert for assigned accounts and manages auxiliary programs, program-related deliverables and special projects assigned by Account Executives and\/or management team. Responsible for executing, coordinating, researching and tracking project activities from concept to completion.\",\"long_description\":\"<p><b>Essential Responsibilities<\/b>:<\/p><div><ul><li><span>Delegate tasks across internal teams (Creative, IT, Account Coordinators) and external vendors while maintaining scope, timelines, and quality expectations. <\/span><\/li><li><span>Act as the subject matter expert for assigned accounts, supporting internal teams and clients through documentation, fiscal tracking, communication, and consistent weekly client\/internal meetings. <\/span><\/li><li><span>Manage and coordinate end\u2011to\u2011end program and project execution\u2014including planning, analysis, delivery, and production support\u2014across diverse and frequently changing initiatives.<\/span><\/li><li><span>Develop and deliver project specifications such as quotes, design\/strategy documents, seasonal project requirements, and production needs, often balancing a high volume of quote documentation.<\/span><\/li><li><span>Pull, analyze, interpret, and package data from IT reporting tools to create meaningful insights for clients and internal marketing\/consultant teams. <\/span><\/li><li><span>Lead and participate in recurring internal meetings to align on program updates, troubleshoot issues, and ensure all cross\u2011functional teams remain informed and connected. <\/span><\/li><li><span>Independently problem\u2011solve, gather and route information appropriately, and ensure accuracy in project schedules, approvals, and deliverables. <\/span><\/li><li><span>Track KPIs, budgets, and costs to maintain margins, assess program performance, and recommend adjustments when needed. <\/span><\/li><li><span>Identify process gaps, update program documentation, and contribute to continuous improvement of workflows and procedures. <\/span><\/li><li><span>Communicate clearly with clients and internal stakeholders\u2014leading calls\/meetings, documenting action items, and supporting Account Executives and Solutions teams.<\/span><\/li><\/ul><p><\/p><p><span><b>Candidate Profile<\/b>: <\/span><\/p><ul><li><b><span>Bachelor\u2019s degree<\/span><\/b><span>\u00a0in Marketing, Business, Communications, or a related field<\/span><\/li><li><b><span>2\u20133 years of experience<\/span><\/b><span>\u00a0in account management, project coordination, or project management within a fast\u2011paced, client\u2011support or operations environment.<\/span><\/li><li><b><span>Quick learner<\/span><\/b><span>\u00a0with the ability to adapt to changing priorities, programs, and client requirements.<\/span><\/li><li><span>Demonstrated ability to<span>\u00a0<\/span><b>work independently<\/b>, manage multiple tasks, and take ownership of assigned workstreams.<\/span><\/li><li><span>Strong problem\u2011solving skills with the ability to<span>\u00a0<\/span><b>define issues, evaluate options, and propose effective solutions<\/b>.<\/span><\/li><li><span>Experience acting as an<span>\u00a0<\/span><b>internal team support resource<\/b>\u2014coordinating deliverables, supporting Account Executives, and assisting with ongoing operational tasks.<\/span><\/li><li><span>Capable of managing<span>\u00a0<\/span><b>specific reporting tasks<\/b>, including gathering data from IT, analyzing information, and creating useful summaries and one\u2011page insights for internal teams and clients.<\/span><\/li><li><span>Proficient with<span>\u00a0<\/span><b>Microsoft Office tools<\/b>, especially Excel; comfortable working in<span>\u00a0<\/span><b>Salesforce<\/b>, with exposure to Adobe products considered an asset.<\/span><\/li><li><span>Strong communication, organization, and meeting\u2011support skills\u2014able to attend, digest, and translate client meeting discussions into actionable next steps.<\/span><\/li><\/ul><p><\/p><p>The base salary range for this position is $54,000 - $65,000, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement savings plan, paid time off and holidays and paid learning days.<\/p><p>The deadline to apply for this position is Apr. 15, 2026. This position is for an existing, immediate vacancy. We are currently\u00a0seeking\u00a0to fill this role with an individual who can start as soon as possible.\u00a0<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p><\/div>\",\"ats_external_id\":\"R1717197\",\"location\":\"USA, Wisconsin\",\"job_type\":\"full_time\",\"salary\":\"55000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-04-10T00:17:41.427+08:00\",\"created_at\":\"2026-03-31T02:04:27.357+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjM4Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Senior-Account-Coordinator_R1717197\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Marketing Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f019ffd5ab376c10f1b38\",\"descriptor\":\"Concentrix Solutions Corporation\",\"reference_id\":\"CUSA\",\"organization_reference_id\":\"CUSA\"},\"location\":{\"city\":\"USA\",\"state\":\"Wisconsin\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"53701\",\"primary_location\":{\"id\":\"US-WAH-WISCO-00\",\"wid\":\"b67da9176e3d1062f9def39afb93be4b\",\"descriptor\":\"USA WI Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"meghna.phillips@concentrix.com\"},\"first_name\":\"Phillips, Meghna\"},\"categories\":[{\"descriptor\":\"CF Marketing Solutions\"}],\"recruiters\":[{\"id\":\"1037713\",\"wid\":\"f6358e3b3d6d015565925440ff189a85\",\"descriptor\":\"Meghna Phillips (1037713)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2347\",\"descriptor\":\"Sr. Specialist, Marketing Solutions\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366807\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Senior-Account-Coordinator_R1717197\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Senior-Account-Coordinator_R1717197\/apply\",\"job_requisition_id\":\"R1717197\"}],\"organizations\":[{\"wid\":\"f9af6d7260980104483f0a903f0625d9\",\"descriptor\":\"2271 - Eb - EB-PROJECTALLOC\",\"reference_id\":\"EB-PROJECTALLOC\",\"custom_reference_id\":\"EB-PROJECTALLOC\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801db0504ab1d3c06eac0\",\"descriptor\":\"COGS (REGION) PMG PMO (DIRECT)\",\"reference_id\":\"MMSPMO-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"df2f068c35b101570efa633f5010b315\",\"descriptor\":\"W0ZBNN Emerging Business Proj Alloc\",\"reference_id\":\"W0ZBNN\",\"custom_reference_id\":\"W0ZBNN\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f019ffd5ab376c10f1b38\",\"descriptor\":\"Concentrix Solutions Corporation\",\"reference_id\":\"CUSA\",\"custom_reference_id\":null,\"company_reference_id\":\"CUSA\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"danielle.sager@concentrix.com\"},\"first_name\":\"Danielle Trepasso (295687)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1717197\",\"wid\":\"45309a8bc6491020f72ac4e362a20000\",\"descriptor\":\"Senior Account Coordinator\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-15\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1148\",\"campaign_id\":\"16386\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1718411\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Engineer \u2013 Infrastructure \u2013 Azure Monitor\",\"street\":\"NLD Work-at-Home\",\"address\":\"NLD Work-at-Home\",\"city\":\"NLD\",\"state\":\"Drenthe\",\"postal_code\":\".\",\"region\":null,\"country\":\"Netherlands\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><\/p><p>The <b>Azure Monitor Customer Engineer<\/b> will work directly with customers, as a consultant and technical advisor to:<br \/>\u2022\u00a0\u00a0 \u00a0Design, Deploy, Review and Assess the health of the infrastructure<br \/>\u2022\u00a0\u00a0 \u00a0Upgrade and maintain deployments<br \/>\u2022\u00a0\u00a0 \u00a0Troubleshoot issues with infrastructure and agents<br \/>\u2022\u00a0\u00a0 \u00a0Tune and optimize for performance<br \/>\u2022\u00a0\u00a0 \u00a0Assist with reporting and visualizations<br \/>\u2022\u00a0\u00a0 \u00a0Implement new management packs<br \/>\u2022\u00a0\u00a0 \u00a0Assist in the development of custom management packs<br \/>\u2022\u00a0\u00a0 \u00a0Provide training in all areas of Azure Monitor to ensure customer goals are met<\/p><p><br \/>Ideal candidate experience:<br \/>- 15&#43; years working as a depth expert and technology owner or consultant for Azure monitor<br \/>- Ability to present to multiple levels of customer leadership.<br \/>- Ability to act as a consultant and architect for multiple customers.<br \/>- Broad knowledge across multiple monitoring scenarios:<br \/>\u00b7\u00a0\u00a0 \u00a0Windows and Linux Operating Systems<br \/>\u00b7\u00a0\u00a0 \u00a0Azure Monitor<br \/>\u00b7\u00a0\u00a0 \u00a0KQL Kusto Query language advanced level<br \/>\u00b7\u00a0\u00a0 \u00a0URL, Network monitoring<br \/>\u00b7\u00a0\u00a0 \u00a0Connecting to ITSM systems<br \/>\u00b7\u00a0\u00a0 \u00a0Dashboards, Reporting, and Visualizations<br \/>\u00b7\u00a0\u00a0 \u00a0PowerShell scripting<br \/>- Deep level knowledge in at least 3 of the above categories<\/p><p>- Advanced level of Dutch and English<\/p><p>\u2003<br \/>Technical Skills Requirements: \u00a0Azure Monitor:<br \/>Broad knowledge of ALL the below areas, with deep understanding of (at least) 4 of the following:<br \/>Deep understanding of Azure Monitor architecture (metrics vs logs, data flow, ingestion, retention)\u00a0<br \/>Strong knowledge of:\u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Log Analytics workspaces<br \/>\u2022\u00a0\u00a0 \u00a0Azure Monitor Metrics<br \/>\u2022\u00a0\u00a0 \u00a0Diagnostic settings<br \/>\u2022\u00a0\u00a0 \u00a0Resource level vs platform level telemetry<br \/>- Ability to explain when to use Azure Monitor vs Azure Data Explorer \/ Grafana \/ third party tools.<\/p><p><\/p><p>Additionally, be able to ;<br \/>\u2022\u00a0\u00a0 \u00a0Write complex KQL queries across multiple tables<br \/>\u2022\u00a0\u00a0 \u00a0Use:\u00a0<br \/>o\u00a0\u00a0 \u00a0parse, extend, mv-expand<br \/>o\u00a0\u00a0 \u00a0joins, time series, summarize patterns<br \/>o\u00a0\u00a0 \u00a0performance optimized queries<br \/>\u2022\u00a0\u00a0 \u00a0Build:\u00a0<br \/>o\u00a0\u00a0 \u00a0reusable queries<br \/>o\u00a0\u00a0 \u00a0functions<br \/>o\u00a0\u00a0 \u00a0summary rules for cost &amp; performance optimization<br \/>\u2022\u00a0\u00a0 \u00a0Debug slow or expensive queries<\/p><p><b>Tools<\/b><br \/>\u2022\u00a0\u00a0 \u00a0Visual Studio, Silect, MPViewer, Alert Update Connector, PowerShell<br \/>Linux OS and Linux Monitoring<br \/>Report Development<br \/>Network Monitoring<br \/>URL Monitoring<br \/>Related Skills:<br \/>\u2022\u00a0\u00a0 \u00a0System Center Orchestrator<br \/>\u2022\u00a0\u00a0 \u00a0System Center Data Protection Manager<br \/>\u2022\u00a0\u00a0 \u00a0System Center Virtual Machine Manager<br \/>\u2022\u00a0\u00a0 \u00a0System Center Service Manager<br \/>\u00a0<\/p>\",\"ats_external_id\":\"R1718411\",\"location\":\"NLD, 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><\/div><div><\/div><div>The AVD \/ W365 Customer Engineer will work directly with customers, as a consultant and technical advisor to:<br \/>\u00a0<\/div><div><b>Architectural Design &amp; Strategy<\/b><\/div><ul><li><b>Design for Resilience:<\/b><span>\u00a0<\/span>Lead architectural design sessions to build scalable, secure, and resilient virtual desktop solutions with strong focus on BCDR strategies for mission-critical environments.<\/li><li><b>Modernization:<\/b>\u00a0Guide customers from legacy on-premises VDI (Citrix\/VMware) to cloud-native solutions like AVD and Windows 365.<\/li><li><b>Trusted Advisor:<\/b>\u00a0Act as the primary technical point of contact for customer IT executives and architects, bridging the gap between business goals and technical implementation.<\/li><\/ul><div><b>\u00a0<\/b><\/div><div><b>Technical Implementation &amp; Engineering<\/b><\/div><ul><li><b>Image &amp; Profile Management:<\/b>\u00a0Design and implement automated image creation solutions (i.e. Azure Image Builder) and robust profile management strategies using FSLogix containers.<\/li><li><b>Endpoint Management:<\/b><span>\u00a0<\/span>Drive the integration of Microsoft Intune for managing physical and virtual endpoints.<\/li><li><b>Application Strategy:<\/b><span>\u00a0<\/span>Advise on application delivery and packaging, specifically modern formats like MSIX and App Attach to decouple applications from base images.<\/li><li><b>Automation:<\/b>\u00a0Utilize PowerShell, Azure CLI, ARM or Biceps to automate deployment, scaling, and monitoring tasks, reducing manual operational overhead.<\/li><\/ul><div><b>\u00a0<\/b><\/div><div><b>Operational Excellence &amp; Troubleshooting<\/b><\/div><ul><li><b>Deep Dive Troubleshooting:<\/b>\u00a0Apply a methodical, analytical approach to resolve complex performance issues (latency, login times, resource contention) in large-scale environments.<\/li><li><b>Monitoring:<\/b>\u00a0Implement Azure Monitor and Log Analytics to provide proactive insights into host pool health and user experience.<\/li><\/ul><div><\/div><div><\/div><div><b>Ideal candidate experience:<\/b><\/div><div>Minimum of 5 years working as a depth expert and technology owner or consultant for AVD \/ W365.<br \/>Minimum of 10-15 years of experience of working with Windows Client Environments, ideally also Azure environments<\/div><div><\/div><div><b>Required Hard Skills<\/b><\/div><ul><li><b>Core Virtualization:<\/b><span>\u00a0<\/span>Deep, hands-on expertise in Azure Virtual Desktop and\/or Windows 365. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. 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The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p>iX is a key part of our growth portfolio. This is an opportunity to lead and build a global marketing function for a high-priority AI product set, while gaining exposure to enterprise scale and complexity.<\/p><p>We are not looking for a caretaker. We are looking for a builder and leader with a scale-up mindset.<\/p><p>You will act as a true business partner to the Global Product Organisation, shaping positioning, launches and commercial strategy from the inside. You will fight for every user, every subscription and every dollar of revenue.<\/p><p>You operate with urgency, ownership and clarity. You know when to leverage the strength of a global marketing organisation and when to move fast and get things done yourself.<\/p><p>The mandate is clear: Build momentum. Drive adoption. Win market share.<\/p><p>This is a global role, working across regions, functions and partners, with responsibility for setting direction, leading others and raising the bar for how product marketing is done.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p><b>Strategic Business Partner to Product<\/b><\/p><ul><li>Partner closely with the Global Product Organisation to shape positioning, messaging and go-to-market strategy.<\/li><li>Translate complex AI capabilities into clear, differentiated and commercially compelling value propositions.<\/li><li>Influence roadmap discussions with market insight, customer feedback and competitive intelligence.<\/li><\/ul><ul><li>Ensure launches are commercially sharp, competitive and execution-ready across all regions.<\/li><\/ul><p><\/p><p><b>Own the End-to-End Marketing Strategy<\/b><\/p><ul><li>Define and execute the global marketing strategy for iX AI products across awareness, acquisition and retention.<\/li><li>Identify priority segments, use cases and commercial opportunities with precision.<\/li><li>Build positioning that clearly differentiates iX in competitive and fast-moving AI markets.<\/li><li>Establish a clear point of view on trust, responsible AI, data privacy and governance as part of the iX narrative.<\/li><\/ul><p><b>Drive Growth, Adoption and Revenue<\/b><\/p><ul><li>Develop demand generation initiatives that drive user acquisition, activation and subscription growth.<\/li><li>Optimise the full funnel from awareness through conversion, usage and retention.<\/li><li>Test, iterate and refine messaging, channels and offers based on performance data.<\/li><li>Track impact rigorously and tie marketing activity directly to revenue and product usage outcomes.<\/li><\/ul><p><\/p><p><b>Lead and Build Capability<\/b><\/p><ul><li>Act as a leader of others, setting direction, expectations and a strong bias for action.<\/li><li>Build and scale the right mix of skills across product marketing, growth, PLG and enablement over time.<\/li><li>Attract, develop and inspire high-performing talent with a builder mentality.<\/li><li>Create clarity and momentum in an environment where speed and prioritisation matter.<\/li><\/ul><p><b>Product-Led Growth and Community<\/b><\/p><ul><li>Strengthen product-led growth (PLG) motions, including activation, adoption and expansion.<\/li><li>Help build and scale user communities, advocacy and feedback loops that accelerate learning and growth.<\/li><li>Partner with Product and Engineering to improve onboarding, usage and self-serve experiences.<\/li><\/ul><p><\/p><p><b>Partner and Ecosystem Marketing<\/b><\/p><ul><li>Develop and execute partner and ecosystem marketing strategies, including co-marketing with platforms such as Microsoft, AWS and other strategic partners.<\/li><li>Leverage partnerships to accelerate credibility, reach and adoption in the AI market.<\/li><li>Work closely with alliances and sales teams to turn ecosystem relationships into growth engines.<\/li><\/ul><p><\/p><p><b>Operate as a Full-Stack, High-Ownership Marketer<\/b><\/p><ul><li>Lead or directly execute across product marketing, launches, digital campaigns and sales enablement.<\/li><li>Know when to leverage central marketing expertise such as brand, content, creative and performance.<\/li><li>Know when speed matters more than process and take ownership to deliver.<\/li><li>Balance strategic clarity with hands-on execution.<\/li><\/ul><p><\/p><p><b>Compete Relentlessly<\/b><\/p><ul><li>Develop clear competitive positioning, narratives and battlecards.<\/li><li>Ensure iX shows up with confidence and clarity against established and emerging AI players.<\/li><li>Drive bold messaging that reflects a challenger mindset.<\/li><\/ul><p><\/p><p><b>Objectives &amp; Measures of Success<\/b><\/p><ul><li>Growth in product adoption and subscription revenue.<\/li><li>Improved activation, conversion and retention across the funnel.<\/li><li>Clear differentiation and leadership in trust, AI credibility and positioning.<\/li><li>Successful, high-impact global product launches.<\/li><li>Marketing contribution directly linked to revenue and usage outcomes.<\/li><li>Strong, effective collaboration between Product, Marketing, Sales and Partners.<\/li><\/ul><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p>Concentrix is a great match if you have:<\/p><p><\/p><p><b>Essential<\/b><\/p><ul><li>Proven experience in a start-up or scale-up AI, SaaS or technology environment.<\/li><li>Strong track record driving user acquisition, adoption and subscription growth.<\/li><li>Deep expertise in product marketing, positioning, competitive strategy and demand generation.<\/li><li>Experience acting as a close commercial partner to Product teams.<\/li><li>Demonstrated ability to lead others, set direction and scale capability.<\/li><li>Comfortable operating in ambiguity and building structure, momentum and clarity from the ground up.<\/li><li>Commercial mindset with strong analytical capability and ownership of results.<\/li><li>Willingness to execute directly and operate hands-on when required.<\/li><\/ul><p><b>Highly Desirable<\/b><\/p><ul><li>Direct experience marketing AI or machine-learning-driven products.<\/li><li>Strong AI fluency, including the ability to speak credibly about trust, responsible AI, data privacy and governance.<\/li><li>Experience with product-led growth (PLG) motions and community-driven adoption.<\/li><li>Experience building or scaling partner and ecosystem marketing programmes.<\/li><li>Experience competing against well-funded or category-leading technology players.<\/li><li>Exposure to subscription, usage-based or hybrid pricing models.<\/li><\/ul><p><b>Core Competencies &amp; Leadership Capabilities<\/b><\/p><ul><li>Challenger, builder and growth-oriented mindset.<\/li><li>Commercially disciplined and performance-driven.<\/li><li>High ownership with a strong bias toward action.<\/li><li>Credible leader who can influence across product, sales and partners.<\/li><li>Comfortable navigating enterprise complexity while operating at scale-up speed.<\/li><\/ul><ul><li>Resilient, competitive and outcome-focused.<\/li><li><\/li><\/ul><p><b>Working Model &amp; Travel<\/b><\/p><ul><li>Global remit, working closely with Product, Sales, Partners and central Marketing.<\/li><li>High autonomy with clear accountability for growth and revenue outcomes.<\/li><li>Travel as required to support launches, partners and customer engagement.<\/li><\/ul><p><\/p><p>The base salary range for this position is $134,000 - $170,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p>The deadline for applying for this position is: <b>April 19th, 2026<\/b>. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p>\",\"ats_external_id\":\"R1718071\",\"location\":\"USA, Florida\",\"job_type\":\"full_time\",\"salary\":\"134000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-04-10T02:04:42.641+08:00\",\"created_at\":\"2026-03-31T00:05:03.875+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjM3Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-FL-Work-at-Home\/Marketing-Director---AI-Products_R1718071\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"External Marketing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Florida\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"32301\",\"primary_location\":{\"id\":\"US-WAH-FLORI-00\",\"wid\":\"b67da9176e3d1062f9df5ef73bd5bf01\",\"descriptor\":\"USA FL Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.lauda@concentrix.com\"},\"first_name\":\"Lauda Gonzalez, Maria Agustina\"},\"categories\":[{\"descriptor\":\"CF External Marketing\"}],\"recruiters\":[{\"id\":\"102542289\",\"wid\":\"da7d7d2449a21010332fe19310150001\",\"descriptor\":\"Maria Agustina Lauda Gonzalez (102542289)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0412\",\"descriptor\":\"Director, External Marketing\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367972\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-FL-Work-at-Home\/Marketing-Director---AI-Products_R1718071\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-FL-Work-at-Home\/Marketing-Director---AI-Products_R1718071\/apply\",\"job_requisition_id\":\"R1718071\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"f9af6d726098019bab7d69163c069fbc\",\"descriptor\":\"(CORP) Corporate Marketing\",\"reference_id\":\"CORPORATEMKTNG\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>The Azure Monitor Customer Engineer will work directly with customers, as a consultant and technical advisor to:<\/p><ul><li>Design, Deploy, Review and Assess the health of the infrastructure<\/li><li>Upgrade and maintain deployments<\/li><li>Troubleshoot issues with infrastructure and agents<\/li><li>Tune and optimize for performance<\/li><li>Assist with reporting and visualizations<\/li><li>Implement new management packs<\/li><li>Assist in the development of custom management packs<\/li><li>Provide training in all areas of Azure Monitor to ensure customer goals are met<\/li><\/ul><p><b>Ideal candidate experience:<\/b><\/p><p>15&#43; years working as a depth expert and 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Monitoring<\/b><\/p><p><b>URL Monitoring<\/b><\/p><p><b>Related Skills:<\/b><\/p><ul><li>System Center Orchestrator<\/li><li>System Center Data Protection Manager<\/li><li>System Center Virtual Machine Manager<\/li><li>System Center Service Manager<\/li><\/ul><p><b>\u00a0<\/b><\/p><p><span>\u00a0#WAH<\/span><\/p><p><span>#LI-Remote<\/span><\/p>\",\"ats_external_id\":\"R1718638\",\"location\":\"Berlin, 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2AT\",\"region\":null,\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"We are building a B2B challenger brand, one that doesn\u2019t blend in, doesn\u2019t play it safe, and doesn\u2019t sound like everyone else in enterprise tech.\\nSocial is one of our most powerful stages. It\u2019s where our point of view shows up, where our leaders earn credibility and it\u2019s where buyers, partners, and talent decide whether we feel relevant, or forgettable.\\nThis role exists to make sure we show up with confidence, clarity, and impact.\\nYou will own the global social media strategy for Concentrix, unifying a complex ecosystem of corporate, regional, local and executive channels into one distinctive, intelligent, brand voice. This is not a channel management role. It\u2019s about influence, reputation, and shaping how the brand is experienced on leading social channels.\\nThe mandate is simple: Build something differentiated, make it visible and that the brand leads with authority.\\n________________________________________\\nKey Responsibilities\\nLead Global Social Media Strategy\\n\u2022\\tDefine and deliver a global social media strategy across corporate, regional, local and executive channels.\\n\u2022\\tTranslate corporate strategy, product innovation, and leadership thinking into social content people actually want to follow, share, and discuss.\\n\u2022\\tEstablish a clear, challenger-brand voice that is consistent globally but culturally fluent locally.\\n\u2022\\tSet standards for how Concentrix shows up with confidence, credibility, human, and distinctive.\\nBuild Influence at Scale\\n\u2022\\tLead executive and ambassador social programs that build authentic visibility and thought leadership.\\n\u2022\\tPartner closely with senior leaders to shape narratives and elevate their presence online and in their circles of influence.\\n\u2022\\tEnsure social content strengthens brand credibility with buyers, partners, and talent.\\nDrive Performance and Insight\\n\u2022\\tOwn social listening, insights, and performance reporting across the global ecosystem.\\n\u2022\\tMove beyond vanity metrics to understand impact on brand perception, reputation, and commercial outcomes.\\n\u2022\\tUse insight to continuously refine strategy, content formats, and channel focus.\\nCreate a Scalable Global Operating Model\\n\u2022\\tEvolve governance, playbooks, and operating systems that enable speed without sacrificing quality.\\n\u2022\\tAlign more than 200 global handles under a shared strategic framework.\\n\u2022\\tCollaborate with regional teams to balance global consistency with local relevance.\\nPush Creative and Cultural Relevance\\n\u2022\\tMonitor emerging platforms, formats, and cultural trends, and act early.\\n\u2022\\tEncourage experimentation, innovation, and smart risk-taking.\\n\u2022\\tEnsure social content reflects a challenger mindset and earns attention in crowded feeds.\\nBuild and Lead the Team\\n\u2022\\tBuild, lead, and develop a high-performing global social media team.\\n\u2022\\tPartner closely with Marketing, Communications, Sales, Product, and Creative teams to deliver integrated campaigns.\\n\u2022\\tSet a high bar for originality, quality, and impact.\\n________________________________________\\nObjectives & Measures of Success\\n\u2022\\tConcentrix is recognized as one of the most distinctive and credible B2B  challenger brands on social.\\n\u2022\\tSocial content is shared, referenced, and discussed, not ignored.\\n\u2022\\tSenior leaders are visible, authentic, and influential online.\\n\u2022\\tGlobal social channels operate with clarity, confidence, and consistency.\\n\u2022\\tSocial activity demonstrably supports brand growth, reputation, and commercial outcomes.\\n\u2022\\tA scalable, future-ready global social media operating model is in place.\\n________________________________________\\nQualifications & Experience\\nEssential\\n\u2022\\tNative English speaker with exceptional editorial standards.\\nSignificant experience leading social media strategy within a global enterprise organization.\\n\u2022\\tStrong understanding of B2B technology, services, or intelligent solutions environments.\\n\u2022\\tProven track record of building and scaling complex, multi-market social ecosystems.\\n\u2022\\tExperience working closely with senior executives and influencing at leadership level.\\n\u2022\\tStrong analytical mindset with the ability to connect insight to action.\\n\u2022\\tComfortable operating in global, matrixed organization.\\n\u2022\\tDeep understanding of social formats, culture, pacing, and tone.\\nNice to Have\\n\u2022\\tExperience across both B2B and consumer or agency environments.\\n\u2022\\tExposure to executive thought leadership or ambassador programs at scale.\\n\u2022\\tExperience evolving governance models in large, decentralized organizations.\\n\u2022\\tInternational experience and strong cultural fluency.\\n________________________________________\\nCore Competencies & Leadership Capabilities\\n\u2022\\tStrategic and commercially grounded.\\n\u2022\\tCreatively ambitious with strong editorial judgement.\\n\u2022\\tConfident influencing senior stakeholders.\\n\u2022\\tDisciplined builder of systems and standards.\\n\u2022\\tCurious, culturally fluent, and trend aware.\\n\u2022\\tComfortable challenging conventional B2B approaches.\\n\u2022\\tHigh standards for quality, originality, and impact.\",\"long_description\":\"<p>We\u2019re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><\/p><p>We are building a B2B challenger brand, one that doesn\u2019t blend in, doesn\u2019t play it safe, and doesn\u2019t sound like everyone else in enterprise tech.<br \/>Social is one of our most powerful stages. It\u2019s where our point of view shows up, where our leaders earn credibility and it\u2019s where buyers, partners, and talent decide whether we feel relevant, or forgettable.<br \/>This role exists to make sure we show up with confidence, clarity, and impact.<br \/>You will own the global social media strategy for Concentrix, unifying a complex ecosystem of corporate, regional, local and executive channels into one distinctive, intelligent, brand voice. This is not a channel management role. It\u2019s about influence, reputation, and shaping how the brand is experienced on leading social channels.<br \/>The mandate is simple: Build something differentiated, make it visible and that the brand leads with authority.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><br \/><b>Lead Global Social Media Strategy<\/b><br \/>\u2022\u00a0\u00a0 \u00a0Define and deliver a global social media strategy across corporate, regional, local and executive channels.<br \/>\u2022\u00a0\u00a0 \u00a0Translate corporate strategy, product innovation, and leadership thinking into social content people actually want to follow, share, and discuss.<br \/>\u2022\u00a0\u00a0 \u00a0Establish a clear, challenger-brand voice that is consistent globally but culturally fluent locally.<br \/>\u2022\u00a0\u00a0 \u00a0Set standards for how Concentrix shows up with confidence, credibility, human, and distinctive.<br \/><b>Build Influence at Scale<\/b><br \/>\u2022\u00a0\u00a0 \u00a0Lead executive and ambassador social programs that build authentic visibility and thought leadership.<br \/>\u2022\u00a0\u00a0 \u00a0Partner closely with senior leaders to shape narratives and elevate their presence online and in their circles of influence.<br \/>\u2022\u00a0\u00a0 \u00a0Ensure social content strengthens brand credibility with buyers, partners, and talent.<br \/><b>Drive Performance and Insight<\/b><br \/>\u2022\u00a0\u00a0 \u00a0Own social listening, insights, and performance reporting across the global ecosystem.<br \/>\u2022\u00a0\u00a0 \u00a0Move beyond vanity metrics to understand impact on brand perception, reputation, and commercial outcomes.<br \/>\u2022\u00a0\u00a0 \u00a0Use insight to continuously refine strategy, content formats, and channel focus.<br \/><b>Create a Scalable Global Operating Model<\/b><br \/>\u2022\u00a0\u00a0 \u00a0Evolve governance, playbooks, and operating systems that enable speed without sacrificing quality.<br \/>\u2022\u00a0\u00a0 \u00a0Align more than 200 global handles under a shared strategic framework.<br \/>\u2022\u00a0\u00a0 \u00a0Collaborate with regional teams to balance global consistency with local relevance.<br \/><b>Push Creative and Cultural Relevance<\/b><br \/>\u2022\u00a0\u00a0 \u00a0Monitor emerging platforms, formats, and cultural trends, and act early.<br \/>\u2022\u00a0\u00a0 \u00a0Encourage experimentation, innovation, and smart risk-taking.<br \/>\u2022\u00a0\u00a0 \u00a0Ensure social content reflects a challenger mindset and earns attention in crowded feeds.<br \/><b>Build and Lead the Team<\/b><br \/>\u2022\u00a0\u00a0 \u00a0Build, lead, and develop a high-performing global social media team.<br \/>\u2022\u00a0\u00a0 \u00a0Partner closely with Marketing, Communications, Sales, Product, and Creative teams to deliver integrated campaigns.<br \/>\u2022\u00a0\u00a0 \u00a0Set a high bar for originality, quality, and impact.<br \/><br \/><b>Objectives &amp; Measures of Success<\/b><br \/>\u2022\u00a0\u00a0 \u00a0Concentrix is recognized as one of the most distinctive and credible B2B \u00a0challenger brands on social.<br \/>\u2022\u00a0\u00a0 \u00a0Social content is shared, referenced, and discussed, not ignored.<br \/>\u2022\u00a0\u00a0 \u00a0Senior leaders are visible, authentic, and influential online.<br \/>\u2022\u00a0\u00a0 \u00a0Global social channels operate with clarity, confidence, and consistency.<br \/>\u2022\u00a0\u00a0 \u00a0Social activity demonstrably supports brand growth, reputation, and commercial outcomes.<br \/>\u2022\u00a0\u00a0 \u00a0A scalable, future-ready global social media operating model is in place.<\/p><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Concentrix is a great match if you have:<\/p><p><br \/>Essential<br \/>\u2022\u00a0\u00a0 \u00a0Native English speaker with exceptional editorial standards.<br \/>Significant experience leading social media strategy within a global enterprise organization.<br \/>\u2022\u00a0\u00a0 \u00a0Strong understanding of B2B technology, services, or intelligent solutions environments.<br \/>\u2022\u00a0\u00a0 \u00a0Proven track record of building and scaling complex, multi-market social ecosystems.<br \/>\u2022\u00a0\u00a0 \u00a0Experience working closely with senior executives and influencing at leadership level.<br \/>\u2022\u00a0\u00a0 \u00a0Strong analytical mindset with the ability to connect insight to action.<br \/>\u2022\u00a0\u00a0 \u00a0Comfortable operating in global, matrixed organization.<br \/>\u2022\u00a0\u00a0 \u00a0Deep understanding of social formats, culture, pacing, and tone.<\/p><p><br \/>Nice to Have<br \/>\u2022\u00a0\u00a0 \u00a0Experience across both B2B and consumer or agency environments.<br \/>\u2022\u00a0\u00a0 \u00a0Exposure to executive thought leadership or ambassador programs at scale.<br \/>\u2022\u00a0\u00a0 \u00a0Experience evolving governance models in large, decentralized organizations.<br \/>\u2022\u00a0\u00a0 \u00a0International experience and strong cultural fluency.<br \/><br \/>Core Competencies &amp; Leadership Capabilities<br \/>\u2022\u00a0\u00a0 \u00a0Strategic and commercially grounded.<br \/>\u2022\u00a0\u00a0 \u00a0Creatively ambitious with strong editorial judgement.<br \/>\u2022\u00a0\u00a0 \u00a0Confident influencing senior stakeholders.<br \/>\u2022\u00a0\u00a0 \u00a0Disciplined builder of systems and standards.<br \/>\u2022\u00a0\u00a0 \u00a0Curious, culturally fluent, and trend aware.<br \/>\u2022\u00a0\u00a0 \u00a0Comfortable challenging conventional B2B approaches.<br \/>\u2022\u00a0\u00a0 \u00a0High standards for quality, originality, and impact.<\/p><p><\/p><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p>\",\"ats_external_id\":\"R1716455\",\"location\":\"GBR, London\",\"job_type\":\"full_time\",\"salary\":\"10\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-04-10T00:18:25.026+08:00\",\"created_at\":\"2026-03-31T00:04:59.173+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjM3MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Director--Social-Media_R1716455\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"External Marketing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"organization_reference_id\":\"WUK14\"},\"location\":{\"city\":\"GBR\",\"state\":\"London\",\"country\":{\"wid\":\"29247e57dbaf46fb855b224e03170bc7\",\"iso2\":\"GB\",\"iso3\":\"GBR\",\"descriptor\":\"United Kingdom\",\"iso_numeric\":\"826\"},\"postal_code\":\"BF1 2AT\",\"primary_location\":{\"id\":\"GB-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e43b221a95c361\",\"descriptor\":\"GBR Work-at-Home\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.lauda@concentrix.com\"},\"first_name\":\"Lauda Gonzalez, Maria Agustina\"},\"categories\":[{\"descriptor\":\"CF External Marketing\"}],\"recruiters\":[{\"id\":\"102542289\",\"wid\":\"da7d7d2449a21010332fe19310150001\",\"descriptor\":\"Maria Agustina Lauda Gonzalez (102542289)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0412\",\"descriptor\":\"Director, External Marketing\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367499\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Director--Social-Media_R1716455\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Director--Social-Media_R1716455\/apply\",\"job_requisition_id\":\"R1716455\"}],\"organizations\":[{\"wid\":\"f9af6d726098019bab7d69163c069fbc\",\"descriptor\":\"(CORP) Corporate Marketing\",\"reference_id\":\"CORPORATEMKTNG\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"custom_reference_id\":null,\"company_reference_id\":\"WUK14\"},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"sarah.cassidy@concentrix.com\"},\"first_name\":\"Sarah Cassidy (791835)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1716455\",\"wid\":\"9439aa4c7b481020f1c2f915e3e60000\",\"descriptor\":\"Director, Social Media\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_5\",\"wid\":\"0227dc387a0901c813f4eca7e0659532\",\"descriptor\":\"Grade 5\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1156\",\"campaign_id\":\"16366\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1717515\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Engineer \u2013 Infrastructure \u2013 Azure Monitor (m\/f\/d)\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10553\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>The Azure Monitor Customer Engineer will work directly with customers, as a consultant and technical advisor to:<\/p><ul><li>Design, Deploy, Review and Assess the health of the infrastructure<\/li><li>Upgrade and maintain deployments<\/li><li>Troubleshoot issues with infrastructure and agents<\/li><li>Tune and optimize for performance<\/li><li>Assist with reporting and visualizations<\/li><li>Implement new management packs<\/li><li>Assist in the development of custom management packs<\/li><li>Provide training in all areas of Azure Monitor to ensure customer goals are met<\/li><\/ul><p><\/p><p><b>Ideal candidate experience:<\/b><\/p><ul><li>15&#43; years working as a depth expert and technology owner or consultant for Azure monitor<\/li><li>Ability to present to multiple levels of customer leadership.<\/li><li>Ability to act as a consultant and architect for multiple customers.<\/li><li>Broad knowledge across multiple monitoring scenarios:<\/li><li>Windows and Linux Operating Systems<\/li><li>Azure Monitor<\/li><li>KQL Kusto Query language advanced level<\/li><li>URL, Network monitoring<\/li><li>Connecting to ITSM systems<\/li><li>Dashboards, Reporting, and Visualizations<\/li><li>PowerShell scripting<\/li><\/ul><p>Deep level knowledge in at least 3 of the above categories<\/p><p><\/p><p><b>Technical Skills Requirements: \u00a0<\/b><\/p><p>Azure Monitor:<\/p><p>Broad knowledge of ALL the below areas, with deep understanding of (at least) 4 of the following:<\/p><p>Deep understanding of Azure Monitor architecture (metrics vs logs, data flow, ingestion, retention)<\/p><p>Strong knowledge of:<\/p><p>Log Analytics workspaces<br \/>Azure Monitor Metrics<br \/>Diagnostic settings<br \/>Resource\u2011level vs platform\u2011level telemetry<br \/>Ability to explain when to use Azure Monitor vs Azure Data Explorer \/ Grafana \/ third\u2011party tools.<\/p><p>Additionally, be able to ;<\/p><p>Write complex KQL queries across multiple tables<br \/>Use:<br \/>parse, extend, mv-expand<br \/>joins, time series, summarize patterns<br \/>performance\u2011optimized queries<br \/>Build:<br \/>reusable queries<br \/>functions<br \/>summary rules for cost &amp; performance optimization<br \/>Debug slow or expensive queries<br \/>\u00a0<\/p><p><b>Tools<\/b><\/p><p>Visual Studio, Silect, MPViewer, Alert Update Connector, PowerShell<br \/>Linux OS and Linux Monitoring<\/p><p>Report Development<\/p><p>Network Monitoring<\/p><p>URL Monitoring<\/p><p>Related Skills:<\/p><p>System Center Orchestrator<br \/>System Center Data Protection Manager<br \/>System Center Virtual Machine Manager<br \/>System Center Service Manager<\/p><p><\/p><p>#WAH<\/p><p>#Li-Remote<\/p>\",\"ats_external_id\":\"R1717515\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-31T18:52:55.968+08:00\",\"created_at\":\"2026-03-30T22:05:06.308+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjM2Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Customer-Engineer---Infrastructure---Azure-Monitor--m-f-d-_R1717515\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global 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Concentrix is looking for a Collections Team Leader who is ready to make a difference and drive performance. If you are looking for an opportunity to grow in a dynamic environment, we want to hear from you! \\n\\nBased on site at our contact centre in Cape Town, Foreshore, you'll be working Monday to Friday from 10:00 to 19:00\\n\\nConcentrix is a global leader in customer experience solutions and technology, serving some of the world\u2019s best brands. We specialize in crafting engaging experiences and driving digital transformation to deliver exceptional results for our clients. With a presence in multiple countries, our diverse and talented team is dedicated to innovation, growth, and delivering high-quality services.\",\"long_description\":\"<h2><\/h2><div><p><b><span><span>\u00a0<\/span>Essential Functions\/Core Responsibilities:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><b><span>Supervision &amp; Monitoring:<\/span><\/b><span><span><span>\u00a0<\/span>Oversee daily operations of a team of call center associates, ensuring compliance with organizational policies and legal requirements.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Coaching &amp; Performance:<\/span><\/b><span><span><span>\u00a0<\/span>Provide effective coaching to direct reports regularly to meet performance metrics, conducting evaluations at least weekly.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Performance Management:<\/span><\/b><span><span><span>\u00a0<\/span><\/span><span>Identify<\/span><span><span>\u00a0<\/span>performance issues, develop improvement plans, and execute corrective actions, including potential terminations.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Customer Service Excellence:<\/span><\/b><span><span><span>\u00a0<\/span>Ensure service delivery meets contractual Key Performance Indicators (KPIs) and financial targets.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Communication &amp; Updates:<\/span><\/b><span><span><span>\u00a0<\/span>Clearly communicate expectations and provide<span>\u00a0<\/span><\/span><span>timely<\/span><span><span>\u00a0<\/span>updates to employees.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Subject Matter Expertise:<\/span><\/b><span><span><span>\u00a0<\/span>Handle escalated customer calls, offering expert solutions and guidance.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Team Meetings &amp; Activities:<\/span><\/b><span><span><span>\u00a0<\/span>Conduct team meetings to share information and gather feedback, organizing team activities for engagement.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Continuous Learning:<\/span><\/b><span><span><span>\u00a0<\/span>Stay updated on internal processes, policies, and procedures. Attend necessary manager development training sessions.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Values Promotion:<\/span><\/b><span><span><span>\u00a0<\/span>Uphold and advocate for Concentrix values through positive behavior and attitude.<\/span><\/span><span>\u00a0<\/span><br \/>\u00a0<\/p><\/li><\/ul><\/div><div><p><b><span>Candidate Profile:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><b><span>Education &amp; Experience:<\/span><\/b><span><span><span>\u00a0<\/span>Preferably an<span>\u00a0<\/span><\/span><span>Associate&#39;s<\/span><span><span>\u00a0<\/span>degree in a related field with 2-4 years of relevant experience.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Leadership Skills:<\/span><\/b><span><span><span>\u00a0<\/span>Highly motivated with the ability to develop and coach team members to meet performance expectations.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Communication Skills:<\/span><\/b><span><span><span>\u00a0<\/span>Strong verbal and written communication abilities are essential.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Multitasking &amp; Prioritization:<\/span><\/b><span><span><span>\u00a0<\/span>Skilled in leading teams in multitasking, prioritizing, and meeting deadlines.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Mentorship Ability:<\/span><\/b><span><span><span>\u00a0<\/span>Proven ability to mentor and guide a team effectively<\/span><\/span><br \/><br \/><b>Experience of collections is essential for this role<\/b><\/p><\/li><\/ul><p><\/p><p><span><b>Concentrix is an equal opportunity employer.<\/b>\u00a0<\/span><\/p><p><span><i>Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race,\u00a0colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability\u00a0status\u00a0or any other legally protected characteristic.<\/i><\/span><\/p><\/div>\",\"ats_external_id\":\"R1717881\",\"location\":\"Cape Town, Western Cape\",\"job_type\":\"full_time\",\"salary\":\"21000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-04-10T00:17:04.862+08:00\",\"created_at\":\"2026-03-30T20:06:26.472+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjM2Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Cape-Town---10-Rua-Da-Gama-St-Foreshore-Cape-Town\/Collections-Team-Leader_R1717881-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"501a28cad1ad101ac0bceca3795d0000\",\"descriptor\":\"Concentrix South Africa (Pty) Ltd\",\"reference_id\":\"WZA03\",\"organization_reference_id\":\"WZA03\"},\"location\":{\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"country\":{\"wid\":\"4db3c26940b944919b83612cc1193eed\",\"iso2\":\"ZA\",\"iso3\":\"ZAF\",\"descriptor\":\"South Africa\",\"iso_numeric\":\"710\"},\"postal_code\":\"8000\",\"primary_location\":{\"id\":\"ZA-CAP-DAGAM-01\",\"wid\":\"dbc9f0a81910101d4cd7b62dd3f00000\",\"descriptor\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"michelle.daykin@concentrix.com\"},\"first_name\":\"Daykin, Michelle\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103318756\",\"wid\":\"c15471675bc710127331c19292180000\",\"descriptor\":\"Sihle Yawa (103318756)\"},{\"id\":\"102525412\",\"wid\":\"da7d7d2449a2101033916b7ccd2b0000\",\"descriptor\":\"Prenolla Dorasamy (102525412)\"},{\"id\":\"102525090\",\"wid\":\"da7d7d2449a21010339393c5352a0002\",\"descriptor\":\"Michelle Daykin (102525090)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367135\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Cape-Town---10-Rua-Da-Gama-St-Foreshore-Cape-Town\/Collections-Team-Leader_R1717881-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Cape-Town---10-Rua-Da-Gama-St-Foreshore-Cape-Town\/Collections-Team-Leader_R1717881-1\/apply\",\"job_requisition_id\":\"R1717881\"}],\"organizations\":[{\"wid\":\"61a2bc861dd2100c6341de4f726d0000\",\"descriptor\":\"24962 - 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Minwos 10-16\",\"address\":\"GRC Athens - Minwos 10-16\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"The Print Product Trainer & Coach will be responsible for equipping sales teams with the knowledge, tools, and confidence to effectively position and sell the client print solutions. You\u2019ll deliver engaging, sales-oriented training, provide performance coaching, and act as the go-to expert for print product knowledge. Your role bridges learning and execution\u2014ensuring that product expertise drives sales impact.\",\"long_description\":\"<p><\/p><p><b>Key responsabilities<\/b><\/p><ul><li><b>Deliver Engaging Product Training: <\/b>Design and deliver training sessions focused on the HP print products, services, and solutions, with a clear sales and value proposition approach.<\/li><li><b>Coach for Performance: <\/b>Support the development of sales teams through regular coaching, feedback, and performance-focused sessions aligned with business goals and KPIs.<\/li><li><b>Identify Training Needs: <\/b>Analyze performance trends and feedback to identify knowledge gaps and training opportunities, tailoring content accordingly.<\/li><li><b>Create and Maintain Training Content: <\/b>Develop and update high-quality materials including call guides, presentations, video articles, and quick-reference sheets.<\/li><li><b>Drive Sales Initiatives: <\/b>Prepare teams for product-focused campaigns and call-out days by delivering concise product refreshers, incentive support, and sales messaging.<\/li><li><b>Ensure Training Effectiveness: <\/b>Use knowledge checks, assessments, and on-the-job follow-ups to evaluate retention and training impact. Adjust approach as needed.<\/li><li><b>Align with Sales &amp; Category Strategy: <\/b>Partner with Category Management and internal stakeholders to ensure training reflects current print strategy, promotions, and segment priorities.<\/li><li><b>Promote Innovation &amp; Tools Use: <\/b>Collaborate on the development of tools and platforms that enhance learning and sales efficiency, providing feedback based on user experience.<\/li><li><b>Share Competitive &amp; Market Insights: <\/b>Keep the team informed on market trends, competitor updates, and relevant security or product innovations.<\/li><li><b>Foster a Learning Culture: <\/b>Encourage continuous learning and support a growth mindset across the team, empowering individuals to manage their own development.<\/li><\/ul><p><\/p><p><b>Candidate&#39;s profile<\/b><\/p><ul><li><h3><b>Language Proficiency:<\/b>\u00a0Fluent command of English with business proficiency.<\/h3><\/li><li><h3><b>\u200bProduct Knowledge:<\/b>\u00a0knowledge of the HP Printing Portfolio, including hardware, supplies, services, and solutions.<\/h3><\/li><li><h3><b>Communication Skills:<\/b>\u00a0Excellent communication and presentation skills.<\/h3><\/li><li><h3><b>Technical Skills:<\/b>\u00a0High proficiency in Windows and MS Office.<\/h3><\/li><li><h3><b>Sales Experience:<\/b>\u00a0Proven experience in a sales environment.<\/h3><\/li><li><h3><b>Industry Background:<\/b>\u00a0Background in the IT industry and previous experience as a trainer or coach is a plus.<\/h3><\/li><\/ul><p><\/p><p><b>Requirements (INTERNAL ONLY)<\/b><\/p><ul><li><p>6 months in company with proven previous experience in targeted role OR 9 month in company<\/p><\/li><li><p>KPIs on target for the last 6 months<\/p><\/li><li><p>No disciplinary actions for the last 6 months<\/p><\/li><\/ul><p><\/p><p><b>Working model: hybrid. <\/b><\/p><p><b>Location targeted: Athens, Greece<\/b><\/p>\",\"ats_external_id\":\"R1717782\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"1300\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-10T00:14:48.164+08:00\",\"created_at\":\"2026-03-30T18:05:53.891+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjM0OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/Print-Product-Trainer---Coach_R1717782\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"94f7dbe270e3101ac0b5062cf01d0000\",\"descriptor\":\"Concentrix Greece Single Member Limited Company\",\"reference_id\":\"WGR02\",\"organization_reference_id\":\"WGR02\"},\"location\":{\"city\":\"Athens\",\"state\":null,\"country\":{\"wid\":\"566388c1eb974c42bd9e3da4c2f57d60\",\"iso2\":\"GR\",\"iso3\":\"GRC\",\"descriptor\":\"Greece\",\"iso_numeric\":\"300\"},\"postal_code\":\"11743\",\"primary_location\":{\"id\":\"GR-ATH-MINWO-01\",\"wid\":\"8e0a004f044c101d47a1e71372810000\",\"descriptor\":\"GRC Athens - Minwos 10-16\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"catarina.soares1@concentrix.com\"},\"first_name\":\"Soares, Catarina\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102131887\",\"wid\":\"ee9b1cd1bea31019452e1b00c06b0000\",\"descriptor\":\"Catarina Soares (102131887)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3244\",\"descriptor\":\"Specialist, Sales Trainer\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367801\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/Print-Product-Trainer---Coach_R1717782\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/Print-Product-Trainer---Coach_R1717782\/apply\",\"job_requisition_id\":\"R1717782\"}],\"organizations\":[{\"wid\":\"94f7dbe270e3101ac0b5062cf01d0000\",\"descriptor\":\"Concentrix Greece Single Member Limited Company\",\"reference_id\":\"WGR02\",\"custom_reference_id\":null,\"company_reference_id\":\"WGR02\"},{\"wid\":\"f9af6d72609801cb112f3d1e3c063ac1\",\"descriptor\":\"COGS (SITE) QUALITY & TRAINING (DIRECT)\",\"reference_id\":\"QUALTRAIN-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5177aea6045b10396a4de63b7a190000\",\"descriptor\":\"14223 - Hpinc - WHCRIT8\",\"reference_id\":\"WHCRIT8\",\"custom_reference_id\":\"WHCRIT8\",\"company_reference_id\":null},{\"wid\":\"c03d0478f7c3101ef5b76baf94cd0000\",\"descriptor\":\"W0ZPXY P_Cr - Hp\",\"reference_id\":\"W0ZPXY\",\"custom_reference_id\":\"W0ZPXY\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jany.tanios@concentrix.com\"},\"first_name\":\"Jany Tanios (102559220)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1717782\",\"wid\":\"6f3ded4f32fc1020daa4c59dd6f60000\",\"descriptor\":\"Print Product Trainer & Coach\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1159\",\"campaign_id\":\"16344\",\"campaign_title\":\"Operations Manager I R1718502\",\"campaign_type\":\"job_application\",\"job_title\":\"Chef de Projet Sant\u00e9 F\/H\",\"street\":\"FRA Boulogne-Billancourt - 32 avenue Pierre Grenier, 92100 Boulogne-Billancourt\",\"address\":\"FRA Boulogne-Billancourt - 32 avenue Pierre Grenier, 92100 Boulogne-Billancourt\",\"city\":\"Boulogne-Billancourt\",\"state\":null,\"postal_code\":\"92100\",\"region\":null,\"country\":\"France\",\"short_description\":\"\",\"long_description\":\"<p><b>Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019innovation et au d\u00e9veloppement de la sant\u00e9 ! <\/b><b>&#x1f31f;<\/b><\/p><p><b>Qui sommes-nous ?<\/b><\/p><p>Concentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.<\/p><p>Depuis 2000, Concentrix Medica et Patientys By Concentrix \u00a0filiale sant\u00e9 de Concentrix, propose des solutions op\u00e9rationnelles dans la prise en charge globale du cycle de vie des produits sant\u00e9. Nos \u00e9quipes, compos\u00e9es de 400 collaborateurs engag\u00e9s, accompagnent les grands acteurs de la sant\u00e9 : laboratoires pharmaceutiques, h\u00f4pitaux, pouvoirs publics et professionnels de sant\u00e9.<\/p><p>Reconnue pour son expertise et son impact dans le secteur de la sant\u00e9, Concentrix Medica est une entreprise inclusive et handi-accueillante.<\/p><p><\/p><p><b>Votre mission en tant que Chef de Projet Sant\u00e9<\/b><\/p><ul><li>En tant que chef de projet vous organisez, pilotez et assurez le suivi des diff\u00e9rents projets qui vous sont confi\u00e9s, dans une d\u00e9marche d&#39;optimisation continue, en total respect des exigences internes et externes.<\/li><\/ul><p><br \/>Vos missions principales consistent \u00e0 :<br \/>Suivre la mise en place op\u00e9rationnelle des nouveaux projets \u00e0 partir des \u00e9l\u00e9ments d\u00e9finis dans le cahier des charges et le budget du contrat<\/p><ul><li>\u00a0De piloter la r\u00e9alisation des projets en place, en collaboration avec les \u00e9quipes internes<\/li><li>\u00a0D&#39;assurer un suivi des donn\u00e9es des diff\u00e9rents projets sous sa responsabilit\u00e9, \u00e0 la fois dans un but de pilotage interne mais aussi afin de reporter au client les chiffres cl\u00e9s de l&#39;activit\u00e9 du projet.<\/li><li>De veiller \u00e0 la conformit\u00e9 de d\u00e9roulement du projet confi\u00e9, au regard des proc\u00e9dures et des obligations contractuelles<\/li><li>\u00a0Assurer une veille pharmaceutique continue<\/li><li>Contribuer au d\u00e9veloppement commercial des comptes confi\u00e9s<\/li><li>Contribuer \u00e0 des projets internes d&#39;am\u00e9lioration continue, sur demande sa hi\u00e9rarchie.<\/li><\/ul><p><\/p><p><b>Le profil recherch\u00e9<\/b><\/p><p>Vous \u00eates autonome, r\u00e9actif, pragmatique, et avez un sens de l&#39;initiative et des responsabilit\u00e9s.<\/p><ul><li>Vous avez la capacit\u00e9 de trouver rapidement les solutions de rechange ad\u00e9quates en cas de r\u00e9ajustement du besoin fonctionnel.<\/li><li>Vous faites preuve d&#39;une bonne capacit\u00e9 de communication \u00e9crite et orale vers les clients, les autres \u00e9quipes de projet et vers le management.<\/li><li>Vous avez un bon sens de l&#39;analyse et avait une sensibilit\u00e9 commerciale.<\/li><li>Vous ma\u00eetrisez parfaitement le Pack Office.<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons<\/b><\/p><p>Chez <b>Patientys By Concentrix<\/b>, nous valorisons nos talents et leur offrons des conditions attractives<\/p><p><\/p><p><b>R\u00e9mun\u00e9ration et avantages<\/b><\/p><ul><li>Un contrat CDI<\/li><li>36 000 \u20ac brut\/an en fixe.<\/li><li>2 000\u20ac brut\/an en variable (vers\u00e9e semestrielle).<\/li><li>Une mutuelle d\u2019entreprise.<\/li><li>Titre restaurant<\/li><li>RTT jusqu&#39;\u00e0 12 jours.<\/li><li>T\u00e9l\u00e9travail partiel apr\u00e8s une dur\u00e9e d&#39;int\u00e9gration.<\/li><\/ul><p><\/p><p><b>Pr\u00eat(e) \u00e0 relever ce d\u00e9fi ?<\/b> Rejoignez <b>Patientys by Concentrix<\/b> et <b>Concentrix Medica<\/b> pour faire la diff\u00e9rence dans le secteur de la sant\u00e9 ! &#x1f680;<\/p><p><\/p>\",\"ats_external_id\":\"R1718502\",\"location\":\"Boulogne-Billancourt\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-31T18:52:54.076+08:00\",\"created_at\":\"2026-03-30T18:05:52.617+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjM0NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Boulogne-Billancourt---32-avenue-Pierre-Grenier-92100-Boulogne-Billancourt\/Chef-de-Projet-Sant-F-H_R1718502\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"8b642224bc3a101ac0bb7420d8150000\",\"descriptor\":\"Patientys\",\"reference_id\":\"WFR05\",\"organization_reference_id\":\"WFR05\"},\"location\":{\"city\":\"Boulogne-Billancourt\",\"state\":null,\"country\":{\"wid\":\"54c5b6971ffb4bf0b116fe7651ec789a\",\"iso2\":\"FR\",\"iso3\":\"FRA\",\"descriptor\":\"France\",\"iso_numeric\":\"250\"},\"postal_code\":\"92100\",\"primary_location\":{\"id\":\"FR-BOU-COVIV-01\",\"wid\":\"dbc9f0a81910101d47a1feee34b60000\",\"descriptor\":\"FRA Boulogne-Billancourt - 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This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p>The Automotive Customer Service Representative engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then an Automotive Customer Service Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As an Automotive Customer Service Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As an Automotive Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Receive inbound calls and\/or requests from dealerships, regions, clients and other external contacts<\/li>\\n<li>Respond to customer concerns via email and phone using professionalism, problem solving skills and exemplary customer service second to none!&nbsp;<\/li>\\n<li>Access and update secured or sensitive data in internal and external databases<\/li>\\n<li>Maintains professional relationships with customers and business partners (both internal and external)<\/li>\\n<li>Processes, approves or denies claims in accordance with OEM program guidelines<\/li>\\n<li>Ability to keep all Personally Identifiable Information (PII) secured at all times<\/li>\\n<li>Tracks the status of claim documentation received and processed<\/li>\\n<li>Provides information, data, and direction as required<\/li>\\n<li>Requires an understanding of the program, process and client requirements, database understanding and on-line access<\/li>\\n<li>Escalates appropriate problems to Team Lead\/ Sr. Team Lead.<\/li>\\n<li>Performs follow-up on existing claims and closes claim as appropriate<\/li>\\n<li>Performs tasks as requested by TL.<\/li>\\n<li>Able to navigate computer programs through multiple screens.<\/li>\\n<li>Understands and applies policies and procedures associated within the department<\/li>\\n<li>Required to meet specific performance standards<\/li>\\n<li>May perform some outbound follow up as required<\/li>\\n<li>Reads and researches relevant materials and resources to stay current with program knowledge<\/li>\\n<li>Able to complete detailed report proofing in a timely manner<\/li>\\n<li>Performs general administrative duties of the department<\/li>\\n<li>This position requires strict adherence to the company tardiness and absenteeism policy<\/li>\\n<li>This position is required to maintain a high level of confidentiality in all duties<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Automotive Customer Service Representative role include:<\/p>\\n<ul>\\n<li><strong>Must be located near the Farmington Hills, MI site<\/strong><\/li>\\n<li>Minimum 3 Year experience in customer relations. Experience working with Automotive\/Dealerships is preferred<\/li>\\n<li>Intermediate in Microsoft Office specifically including Word, Excel, Outlook<\/li>\\n<li>Problem-solving skills, detail oriented, ability to work independently and under pressure. Must be self-starter able to prioritize tasks, to meet deadlines and production schedules.<\/li>\\n<li>General data entry and ability to use the following software packages: Microsoft Internet Explorer, Word, Excel and Outlook.<\/li>\\n<li>Strong analytical and problem-solving skills to review and trouble shoot data, reporting and incentive claim processing and payment history.&nbsp;<\/li>\\n<li>Must be flexible, detail oriented, organized, able to multi-task, analyze data and dealer concerns and possesses strong customer service and communication (written and verbal) skills.<\/li>\\n<li>Problem-solving skills, detail oriented with an ability to work independently and under pressure.&nbsp; Must be a self-starter able to prioritize tasks, to meet deadlines and production schedules.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $20\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<li>A range of other perks and benefits<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<br \/><\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1718748\",\"location\":\"Farmington Hills, MI\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-04-09T18:59:09.101-05:00\",\"created_at\":\"2026-03-30T16:37:20.304-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTAy?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTAy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Farmington Hills\",\"state\":\"Michigan\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"48331\",\"primary_location\":{\"id\":\"US-FAR-FNGEN-01\",\"wid\":\"740544c0a47f0179fa3f49781f11c757\",\"descriptor\":\"USA Farmington Hills MI\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"stacie.hinojosa@concentrix.com\"},\"first_name\":\"Hinojosa, Stacie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101003566\",\"wid\":\"f02666b239011009bd924a75f2d0b142\",\"descriptor\":\"Christine Steinkamp (101003566)\"},{\"id\":\"100522635\",\"wid\":\"60219339f7a01064a62b40ba1050116b\",\"descriptor\":\"Stacie Hinojosa (100522635)\"},{\"id\":\"100733499\",\"wid\":\"60219339f7a01064b77c2caae8ada79d\",\"descriptor\":\"Roo Hoven (100733499)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366692\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Farmington-Hills-MI\/Automotive-Customer-Service-Representative_R1718748\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Farmington-Hills-MI\/Automotive-Customer-Service-Representative_R1718748\/apply\",\"job_requisition_id\":\"R1718748\"}],\"organizations\":[{\"wid\":\"df2f068c35b10116bf8b361250103df2\",\"descriptor\":\"W0Z9F7 Automotive Remarketing Service\",\"reference_id\":\"W0Z9F7\",\"custom_reference_id\":\"W0Z9F7\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801581935567f3f063dd2\",\"descriptor\":\"3134 - Ford - 12620\",\"reference_id\":\"12620\",\"custom_reference_id\":\"12620\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"kyle.burton@concentrix.com\"},\"first_name\":\"Kyle Burton (123737)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1718748\",\"wid\":\"3ca17bac56fa1020fde401946f190000\",\"descriptor\":\"Automotive Customer Service Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-usa\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"137\",\"campaign_id\":\"1501\",\"campaign_title\":\"R1717475 Insurance Agent Licensed Personal Lines, Property and Casualty Bilingual Spanish\",\"campaign_type\":\"job_application\",\"job_title\":\"Insurance Agent (Licensed Personal Lines, P&C) (Bilingual: Spanish) - Remote\",\"street\":\"USA OH Work-at-Home\",\"address\":\"USA OH Work-at-Home\",\"city\":\"USA\",\"state\":\"Ohio\",\"postal_code\":\"43201\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"Bilingual Insurance Agent (Licensed Personal Lines, P&C, Spanish\/English) - Remote\",\"long_description\":\"<p><strong>**Must have an active resident license to sell Property &amp; Casualty insurance with preferably NO Appointments and be Spanish\/English Bilingual **<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>The Bilingual Insurance Agent (Licensed Personal Lines, P&amp;C, Spanish\/English) - Remote works from home and engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a &ldquo;work from home&rdquo; career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture, and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth\\\" <\/strong>awards every year? Then an Insurance Agent (Licensed Personal Lines, P&amp;C) - Remote position at Concentrix is just the right place for you!<\/p>\\n<p>As a remote Bilingual Insurance Agent (Licensed Personal Lines, P&amp;C), you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great &ldquo;work from home&rdquo; opportunity that will allow you to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p>\\n<p>As a Bilingual Insurance Agent (Licensed Personal Lines, P&amp;C) working from home, you will:<\/p>\\n<ul>\\n<li>Be efficient in navigating multiple systems.<\/li>\\n<li>Demonstrate a strong reading and comprehension of program materials.<\/li>\\n<li>Actively listen and ask questions to identify customer needs.<\/li>\\n<li>Advise on plan options, coverages, and pricing.<\/li>\\n<li>Process new and\/or amended enrollments.<\/li>\\n<li>Ensure our clients&rsquo; customers enjoy authentic experiences.<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Insurance Agent (Licensed Personal Lines, P&amp;C) - Remote role include:<\/p>\\n<ul>\\n<li>You must be at least 18 years of age<\/li>\\n<li>Verifiable High school diploma or GED<\/li>\\n<li>1 + years of customer service experience<\/li>\\n<li>Active resident license to sell P&amp;C insurance<\/li>\\n<li>Strong computer navigation skills and PC knowledge<\/li>\\n<li>Strong communication skills in both verbal and written format<\/li>\\n<li>Proficiency in fast-paced multi-tasking with strong problem-solving skills<\/li>\\n<li>High Speed internet (no wireless\/hotspots or satellite) and a smartphone (10 Mbps upload, 40 Mbps download, combined 50 Mbps)<\/li>\\n<li>Must reside in the United States or have a valid U.S. address for residence<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p>\\n<ul>\\n<li>The base salary range for this position is $18-20\/hr. (pay rate will not be below applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/li>\\n<li>Paid training (Classroom: 7 Weeks and Transition: 7 Weeks)&nbsp;<\/li>\\n<li>Lucrative employee referral bonus opportunities<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>Work-from-home convenience with company-supplied technologies<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<li>A range of other perks and benefits<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<br \/><\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>#wah #wfh<\/p>\",\"ats_external_id\":\"R1717475\",\"location\":\"USA, USA\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-04-09T18:59:09.086-05:00\",\"created_at\":\"2026-03-30T15:40:40.717-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTAx?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTAx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"USA\",\"state\":\"Ohio\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"43201\",\"primary_location\":{\"id\":\"US-WAH-OHIO1-00\",\"wid\":\"b67da9176e3d1062f9decb11f9d6be0a\",\"descriptor\":\"USA OH Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"eric.armstrong@concentrix.com\"},\"first_name\":\"Armstrong, Eric Leon\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100030443\",\"wid\":\"60219339f7a010649bd78265fdd1a88e\",\"descriptor\":\"Dani Oneida (100030443)\"},{\"id\":\"100522635\",\"wid\":\"60219339f7a01064a62b40ba1050116b\",\"descriptor\":\"Stacie Hinojosa (100522635)\"},{\"id\":\"579611\",\"wid\":\"9f196ba80a870161698e765c071907a7\",\"descriptor\":\"Nakia Riddick (579611)\"},{\"id\":\"100729858\",\"wid\":\"60219339f7a010649e8548cbac7a7930\",\"descriptor\":\"Eric Armstrong (100729858)\"},{\"id\":\"300097911\",\"wid\":\"60219339f7a01064a5d182ce5b7ccfce\",\"descriptor\":\"Roberta Deherrera (300097911)\"},{\"id\":\"101866604\",\"wid\":\"4af02eb52f1301700e868a4e4907c3ce\",\"descriptor\":\"Acheivia Earl (101866604)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC2949\",\"descriptor\":\"Advisor II, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366872\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Insurance-Agent--Licensed-Personal-Lines--P-C---Bilingual--Spanish----Remote_R1717475\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Insurance-Agent--Licensed-Personal-Lines--P-C---Bilingual--Spanish----Remote_R1717475\/apply\",\"job_requisition_id\":\"R1717475\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"linda.toucey@concentrix.com\"},\"first_name\":\"Linda Toucey (300090208)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1717475\",\"wid\":\"8df85f95811d101f7e824966dcfb0000\",\"descriptor\":\"Insurance Agent (Licensed Personal Lines, P&C) (Bilingual: Spanish) - Remote\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-usa\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"138\",\"campaign_id\":\"1500\",\"campaign_title\":\"R1714885 Insurance Agent (Licensed Personal Lines, Property and Casualty) - Remote\",\"campaign_type\":\"job_application\",\"job_title\":\"Insurance Agent (Licensed Personal Lines, P&C) - Remote\",\"street\":\"\",\"address\":\"\",\"city\":\"Remote\",\"state\":\"\",\"postal_code\":\"\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"Insurance Agent (Licensed Personal Lines, P&C) - Remote\",\"long_description\":\"<p><strong>**Must have an active resident license to sell Property &amp; Casualty insurance with preferably NO Appointments and be Spanish\/English Bilingual **<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>The Insurance Agent (Licensed Personal Lines, P&amp;C) (Remote) works from home and engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a &ldquo;work from home&rdquo; career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture, and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth\\\" <\/strong>awards every year? Then an Insurance Agent (Licensed Personal Lines, P&amp;C) - Remote position at Concentrix is just the right place for you!<\/p>\\n<p>As a remote Insurance Agent (Licensed Personal Lines, P&amp;C), you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great &ldquo;work from home&rdquo; opportunity that will allow you to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p>\\n<p>As an Insurance Agent (Licensed Personal Lines, P&amp;C) working from home, you will:<\/p>\\n<ul>\\n<li>Be efficient in navigating multiple systems.<\/li>\\n<li>Demonstrate a strong reading and comprehension of program materials.<\/li>\\n<li>Actively listen and ask questions to identify customer needs.<\/li>\\n<li>Advise on plan options, coverages, and pricing.<\/li>\\n<li>Process new and\/or amended enrollments.<\/li>\\n<li>Ensure our clients&rsquo; customers enjoy authentic experiences.<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Insurance Agent (Licensed Personal Lines, P&amp;C) - Remote role include:<\/p>\\n<ul>\\n<li>You must be at least 18 years of age<\/li>\\n<li>Verifiable High school diploma or GED<\/li>\\n<li>1 + years of customer service experience<\/li>\\n<li>Active resident license to sell P&amp;C insurance<\/li>\\n<li>Strong computer navigation skills and PC knowledge<\/li>\\n<li>Strong communication skills in both verbal and written format<\/li>\\n<li>Proficiency in fast-paced multi-tasking with strong problem-solving skills<\/li>\\n<li>High Speed internet (no wireless\/hotspots or satellite) and a smartphone (10 Mbps upload, 40 Mbps download, combined 50 Mbps)<\/li>\\n<li>Must reside in the United States or have a valid U.S. address for residence<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p>\\n<ul>\\n<li>The base salary range for this position is $18-20\/hr. (pay rate will not be below applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/li>\\n<li>Paid training (Classroom: 7 Weeks and Transition: 7 Weeks)&nbsp;<\/li>\\n<li>Lucrative employee referral bonus opportunities<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>Work-from-home convenience with company-supplied technologies<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<li>A range of other perks and benefits<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<br \/><\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1714885\",\"location\":\"Remote, USA\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-04-09T18:59:09.072-05:00\",\"created_at\":\"2026-03-30T15:18:57.389-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTAw?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTAw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"USA\",\"state\":\"Ohio\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"43201\",\"primary_location\":{\"id\":\"US-WAH-OHIO1-00\",\"wid\":\"b67da9176e3d1062f9decb11f9d6be0a\",\"descriptor\":\"USA OH Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"eric.armstrong@concentrix.com\"},\"first_name\":\"Armstrong, Eric Leon\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100030443\",\"wid\":\"60219339f7a010649bd78265fdd1a88e\",\"descriptor\":\"Dani Oneida (100030443)\"},{\"id\":\"100522635\",\"wid\":\"60219339f7a01064a62b40ba1050116b\",\"descriptor\":\"Stacie Hinojosa (100522635)\"},{\"id\":\"579611\",\"wid\":\"9f196ba80a870161698e765c071907a7\",\"descriptor\":\"Nakia Riddick (579611)\"},{\"id\":\"100729858\",\"wid\":\"60219339f7a010649e8548cbac7a7930\",\"descriptor\":\"Eric Armstrong (100729858)\"},{\"id\":\"300097911\",\"wid\":\"60219339f7a01064a5d182ce5b7ccfce\",\"descriptor\":\"Roberta Deherrera (300097911)\"},{\"id\":\"101866604\",\"wid\":\"4af02eb52f1301700e868a4e4907c3ce\",\"descriptor\":\"Acheivia Earl (101866604)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366776\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Insurance-Agent--Licensed-Personal-Lines--P-C----Remote_R1714885\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Insurance-Agent--Licensed-Personal-Lines--P-C----Remote_R1714885\/apply\",\"job_requisition_id\":\"R1714885\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"linda.toucey@concentrix.com\"},\"first_name\":\"Linda Toucey (300090208)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1714885\",\"wid\":\"fe72e448495d10060e5a02082f230000\",\"descriptor\":\"Insurance Agent (Licensed Personal Lines, P&C) - Remote\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-usa\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"139\",\"campaign_id\":\"1498\",\"campaign_title\":\"R1715767 Spanish\/English Bilingual Licensed Insurance- Sales Agent, Property and Casualty (Remote)\",\"campaign_type\":\"job_application\",\"job_title\":\"Spanish\/English Bilingual Licensed Insurance- Sales Agent,  P&C (Remote)\",\"street\":\"USA OH Work-at-Home\",\"address\":\"USA OH Work-at-Home\",\"city\":\"USA\",\"state\":\"Ohio\",\"postal_code\":\"43201\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"Bilingual Licensed Insurance Sales Agent, (P&C, Spanish\/English) Remote\",\"long_description\":\"<p><strong>**Must have an active resident license to sell Property &amp; Casualty insurance with preferably NO Appointments and be Spanish\/English Bilingual **<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>The Spanish\/English Bilingual Licensed Insurance Sales Agent (Remote) works from home and engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong>&nbsp;<\/p>\\n<p>Are you looking for a &ldquo;work from home&rdquo; career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture, and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best&nbsp;Workplaces<\/strong>&nbsp;,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career&nbsp;Growth \\\" <\/strong>awards&nbsp;every year? Then a remote Spanish\/English Bilingual Licensed Insurance Sales Agent position at Concentrix is just the right place for you!&nbsp;<\/p>\\n<p>As a remote Spanish\/English Bilingual Licensed Insurance Sales Agent,&nbsp;you&rsquo;ll&nbsp;join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth,&nbsp;we&rsquo;re&nbsp;looking for more talented&nbsp;game-changers&nbsp;to join our purpose, people as passionate about providing outstanding customer experiences as we are.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong>&nbsp;<\/p>\\n<p>This is a great &ldquo;work from home&rdquo; opportunity that will allow you to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE\u202f<\/strong>&nbsp;<\/p>\\n<p>As a Spanish\/English Bilingual Licensed Insurance Sales Agent working from home, you will:&nbsp;<\/p>\\n<ul>\\n<li><strong>Sell<\/strong> insurance products\u202fby gathering information, generating quotes, and binding policies while meeting performance goals.&nbsp;<\/li>\\n<li>Respond to inbound customer and agent inquiries\u202frelated to policy coverage, billing, and service using clear and confident communication.&nbsp;<\/li>\\n<li>Resolve questions and service issues\u202fthat require a valid insurance license with professionalism and accuracy.&nbsp;<\/li>\\n<li>Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction.&nbsp;<\/li>\\n<li>Educate customers&nbsp;on policy options and documentation, clearly explaining the required steps or updates.&nbsp;<\/li>\\n<li>Identify&nbsp;opportunities for cross-selling\u202fand upselling&nbsp;additional&nbsp;products that align with the customer&rsquo;s needs.&nbsp;<\/li>\\n<li>Navigate multiple systems simultaneously,&nbsp;while&nbsp;maintaining&nbsp;a smooth and engaging customer conversation.&nbsp;<\/li>\\n<li>Document interactions thoroughly to&nbsp;ensure accuracy, consistency, and continuity of service.&nbsp;<\/li>\\n<li>Work from a quiet, distraction-free home environment,&nbsp;maintaining&nbsp;professionalism in all communications.&nbsp;<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong>&nbsp;<\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Spanish\/English Bilingual Licensed Insurance Sales Agent (Remote) role include:&nbsp;<\/p>\\n<ul>\\n<li>1+ years of sales experience (inbound\/outbound sales, upselling, cross\u2011selling, retail or consultative selling)<\/li>\\n<li>Active resident license to sell Property &amp; Casualty (P&amp;C) insurance<\/li>\\n<li>Proven ability to work in a fast\u2011paced, high\u2011energy environment<\/li>\\n<li>Proven sales skills with the ability to influence customers and close the sale. Must be bilingual.<\/li>\\n<li>Demonstrated success meeting or exceeding sales targets<\/li>\\n<li>Verifiable high school diploma or GED<\/li>\\n<li>Strong computer navigation skills and solid PC knowledge<\/li>\\n<li>Ability to multitask effectively while managing CRM tools, quoting systems, and customer interactions<\/li>\\n<li>High\u2011speed internet\\n<ul>\\n<li><em>Minimum speeds:<\/em>&nbsp;10 Mbps upload \/ 50 Mbps download (60 Mbps combined)<\/li>\\n<li><em>No wireless, hotspots, or satellite connections<\/em><\/li>\\n<\/ul>\\n<\/li>\\n<li>A smartphone for authentication and communication<\/li>\\n<li>Must reside in the United States or have a valid U.S. residential address<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong>&nbsp;<\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo;&nbsp;That&rsquo;s&nbsp;why we significantly invest in our&nbsp;game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And&nbsp;we&rsquo;ll&nbsp;invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:&nbsp;<\/p>\\n<ul>\\n<li>Starting&nbsp;wage&nbsp;will be between $19-$20&nbsp;(pay rate will not be below applicable minimum wage). Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee&nbsp;assistance&nbsp;program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.&nbsp;We accept applications for this position on an ongoing basis.&nbsp;<\/li>\\n<li>Paid training&nbsp;(Classroom: 4 Weeks and Transition: 3 Weeks)\u202f&nbsp;<\/li>\\n<li>Lucrative employee referral bonus opportunities&nbsp;<\/li>\\n<li>DailyPay&nbsp;enrollment option to access pay \\\"early,\\\" when you want it&nbsp;<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech,&nbsp;OneEarthChampions, and more&nbsp;<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you&nbsp;<\/li>\\n<li>Mentorship programs that support your rewarding career journey\u202f&nbsp;<\/li>\\n<li>Work-from-home convenience with company-supplied technologies&nbsp;<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support&nbsp;<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more&nbsp;<\/li>\\n<li>A range of other&nbsp;perks&nbsp;and benefits&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!\u202f<\/strong>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000&nbsp;game-changers&nbsp;around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Equal Employment Opportunity<\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li>\\n<p><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">English<\/a><\/p>\\n<\/li>\\n<li>\\n<p><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">Spanish<\/a><\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1715767\",\"location\":\"USA, USA\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-04-09T18:59:09.056-05:00\",\"created_at\":\"2026-03-30T15:03:34.239-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDk4?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDk4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"USA\",\"state\":\"Ohio\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"43201\",\"primary_location\":{\"id\":\"US-WAH-OHIO1-00\",\"wid\":\"b67da9176e3d1062f9decb11f9d6be0a\",\"descriptor\":\"USA OH Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"linda.brown@concentrix.com\"},\"first_name\":\"Brown, Linda J\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"579611\",\"wid\":\"9f196ba80a870161698e765c071907a7\",\"descriptor\":\"Nakia Riddick (579611)\"},{\"id\":\"464314\",\"wid\":\"60219339f7a0106476a004ef01306b15\",\"descriptor\":\"Linda Brown (464314)\"},{\"id\":\"101278460\",\"wid\":\"c7d292ede96e011ccd7c1f09168a6bcc\",\"descriptor\":\"Miranda Rice (101278460)\"},{\"id\":\"101491551\",\"wid\":\"1868098ac64901dc525618cb7c39cb07\",\"descriptor\":\"Mikki Goldson (101491551)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0557\",\"descriptor\":\"Advisor II, Blended Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366724\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Spanish-English-Bilingual-Licensed-Insurance--Sales-Agent---P-C--Remote-_R1715767\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Spanish-English-Bilingual-Licensed-Insurance--Sales-Agent---P-C--Remote-_R1715767\/apply\",\"job_requisition_id\":\"R1715767\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"brian.deutschmann@concentrix.com\"},\"first_name\":\"Brian Deutschmann (300082526)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715767\",\"wid\":\"b766ea11f892101d4a3ebe7c3ffe0000\",\"descriptor\":\"Spanish\/English Bilingual Licensed Insurance- Sales Agent,  P&C (Remote)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-usa\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"140\",\"campaign_id\":\"1497\",\"campaign_title\":\"R1715762 Licensed Insurance- Sales Agent, Property and Casualty (Remote)\",\"campaign_type\":\"job_application\",\"job_title\":\"Licensed Insurance- Sales Agent,  P&C (Remote)\",\"street\":\"USA OH Work-at-Home\",\"address\":\"USA OH Work-at-Home\",\"city\":\"USA\",\"state\":\"Ohio\",\"postal_code\":\"43201\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"Licensed Insurance Sales Agent, P&C (Remote)\",\"long_description\":\"<div>\\n<p><strong>**Must have an active resident license to sell Property &amp; Casualty insurance with preferably NO Appointments **<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>The Licensed Insurance- Sales Agent, &nbsp;P&amp;C (Remote) works from home and engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Are you looking for a &ldquo;work from home&rdquo; career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture, and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best&nbsp;Workplaces<\/strong>&nbsp;,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career&nbsp;Growth \\\" <\/strong>awards&nbsp;every year? Then a remote Licensed Property &amp; Casualty Insurance Sales Agent position at Concentrix is just the right place for you!&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>As a remote Licensed Property &amp; Casualty Insurance Sales Agent, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;This is a great &ldquo;work from home&rdquo; opportunity that will allow you to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time.&nbsp;We&rsquo;ll&nbsp;give you all the training, technologies, and continuing support&nbsp;you&rsquo;ll&nbsp;need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within!&nbsp;That&rsquo;s&nbsp;why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career&nbsp;you&rsquo;ve&nbsp;always envisioned.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE\u202f<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>As a Licensed Property &amp; Casualty Insurance Sales Agent working from home, you will:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<div>\\n<ul>\\n<li><strong>Sell<\/strong> insurance products\u202fby gathering information, generating quotes, and binding policies while meeting performance goals.&nbsp;<\/li>\\n<li>Respond to inbound customer and agent inquiries\u202frelated to policy coverage, billing, and service using clear and confident communication.&nbsp;<\/li>\\n<li>Resolve questions and service issues\u202fthat require a valid insurance license with professionalism and accuracy.&nbsp;<\/li>\\n<li>Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction.&nbsp;<\/li>\\n<li>Educate customers&nbsp;on policy options and documentation, clearly explaining the required steps or updates.&nbsp;<\/li>\\n<li>Identify&nbsp;opportunities for cross-selling\u202fand upselling&nbsp;additional&nbsp;products that align with the customer&rsquo;s needs.&nbsp;<\/li>\\n<li>Navigate multiple systems simultaneously,&nbsp;while&nbsp;maintaining&nbsp;a smooth and engaging customer conversation.&nbsp;<\/li>\\n<li>Document interactions thoroughly to&nbsp;ensure accuracy, consistency, and continuity of service.&nbsp;<\/li>\\n<li>Work from a quiet, distraction-free home environment,&nbsp;maintaining&nbsp;professionalism in all communications.&nbsp;<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>YOUR QUALIFICATIONS<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Licensed Property &amp; Casualty Insurance Sales&nbsp;Agent (Remote) role include:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>1+ years of sales experience (inbound\/outbound sales, upselling, cross\u2011selling, retail or consultative selling)<\/li>\\n<li>Active resident license to sell Property &amp; Casualty (P&amp;C) insurance<\/li>\\n<li>Proven ability to work in a fast\u2011paced, high\u2011energy environment<\/li>\\n<li>Proven sales skills with the ability to influence customers and close the sale<\/li>\\n<li>Demonstrated success meeting or exceeding sales targets<\/li>\\n<li>Verifiable high school diploma or GED<\/li>\\n<li>Strong computer navigation skills and solid PC knowledge<\/li>\\n<li>Ability to multitask effectively while managing CRM tools, quoting systems, and customer interactions<\/li>\\n<li>High\u2011speed internet\\n<ul>\\n<li><em>Minimum speeds:<\/em>&nbsp;10 Mbps upload \/ 50 Mbps download (60 Mbps combined)<\/li>\\n<li><em>No wireless, hotspots, or satellite connections<\/em><\/li>\\n<\/ul>\\n<\/li>\\n<li>A smartphone for authentication and communication<\/li>\\n<li>Must reside in the United States or have a valid U.S. residential address<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>Starting&nbsp;wage&nbsp;will be between $18&nbsp;(pay rate will not be below applicable minimum wage). Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee&nbsp;assistance&nbsp;program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.&nbsp;We accept applications for this position on an ongoing basis.&nbsp;<\/li>\\n<li>Paid training&nbsp;(Classroom: 4 Weeks and Transition: 3 Weeks)\u202f&nbsp;<\/li>\\n<li>Lucrative employee referral bonus opportunities&nbsp;<\/li>\\n<li>DailyPay&nbsp;enrollment option to access pay \\\"early,\\\" when you want it&nbsp;<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech,&nbsp;OneEarthChampions, and more&nbsp;<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you&nbsp;<\/li>\\n<li>Mentorship programs that support your rewarding career journey\u202f&nbsp;<\/li>\\n<li>Work-from-home convenience with company-supplied technologies&nbsp;<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support&nbsp;<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more&nbsp;<\/li>\\n<li>A range of other&nbsp;perks&nbsp;and benefits&nbsp;<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!\u202f<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000&nbsp;game-changers&nbsp;around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<br \/><\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"R1715762\",\"location\":\"USA, USA\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-04-09T18:59:09.040-05:00\",\"created_at\":\"2026-03-30T14:41:01.543-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDk3?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDk3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"USA\",\"state\":\"Ohio\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"43201\",\"primary_location\":{\"id\":\"US-WAH-OHIO1-00\",\"wid\":\"b67da9176e3d1062f9decb11f9d6be0a\",\"descriptor\":\"USA OH Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"linda.brown@concentrix.com\"},\"first_name\":\"Brown, Linda J\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"579611\",\"wid\":\"9f196ba80a870161698e765c071907a7\",\"descriptor\":\"Nakia Riddick (579611)\"},{\"id\":\"464314\",\"wid\":\"60219339f7a0106476a004ef01306b15\",\"descriptor\":\"Linda Brown (464314)\"},{\"id\":\"101278460\",\"wid\":\"c7d292ede96e011ccd7c1f09168a6bcc\",\"descriptor\":\"Miranda Rice (101278460)\"},{\"id\":\"101491551\",\"wid\":\"1868098ac64901dc525618cb7c39cb07\",\"descriptor\":\"Mikki Goldson (101491551)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0557\",\"descriptor\":\"Advisor II, Blended Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366733\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Licensed-Insurance--Sales-Agent---P-C--Remote-_R1715762\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Licensed-Insurance--Sales-Agent---P-C--Remote-_R1715762\/apply\",\"job_requisition_id\":\"R1715762\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"brian.deutschmann@concentrix.com\"},\"first_name\":\"Brian Deutschmann (300082526)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715762\",\"wid\":\"5c6dcf8b448d101d494d055a42970000\",\"descriptor\":\"Licensed Insurance- Sales Agent,  P&C (Remote)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-usa\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"388\",\"campaign_id\":\"220\",\"campaign_title\":\"AML \/ Hebrew \/ Bucharest\",\"campaign_type\":\"job_application\",\"job_title\":\"KYC Analyst with Hebrew and English - Bucharest, on-site\",\"street\":null,\"address\":null,\"city\":\"Bucharest\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":\"Bucharest\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div>\\n<div>\\n<p><strong>Experience the power of a game-changing career<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Are you looking for&nbsp;what&rsquo;s&nbsp;next?&nbsp;We&rsquo;re&nbsp;a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And&nbsp;we&rsquo;re&nbsp;proud to be recognized with awards&nbsp;such as&nbsp;\\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If&nbsp;you&rsquo;re&nbsp;looking to grow and be inspired,&nbsp;as a<em> <strong>KYC Analyst with Hebrew and English - Bucharest (on-site)<\/strong><\/em>,&nbsp;you will be part of&nbsp;our&nbsp;team of&nbsp;game-changers&nbsp;who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Career growth and personal development<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;ll&nbsp;give you all the training,&nbsp;cutting-edge&nbsp;technologies, and the continuing support&nbsp;you&rsquo;ll&nbsp;need to succeed. At Concentrix,&nbsp;there&rsquo;s&nbsp;a&nbsp;real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within!&nbsp;That&rsquo;s&nbsp;why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career&nbsp;you&rsquo;ve&nbsp;always envisioned.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>What you will do in this role<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>As a <em><strong>KYC Analyst<\/strong><\/em><em><strong>&nbsp;with Hebrew &amp; English<\/strong><\/em> on our team, you will:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li class=\\\"public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\\\" data-block=\\\"true\\\" data-editor=\\\"1so0t\\\" data-offset-key=\\\"c843453c-0-0\\\">\\n<div class=\\\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\\\" data-offset-key=\\\"c843453c-0-0\\\"><span data-offset-key=\\\"c843453c-0-0\\\"><span data-text=\\\"true\\\">Perform customer due diligence (CDD) and enhanced due diligence (EDD) as part of KYC processes<\/span><\/span><\/div>\\n<\/li>\\n<li class=\\\"public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\\\" data-block=\\\"true\\\" data-editor=\\\"1so0t\\\" data-offset-key=\\\"c843453c-0-0\\\">\\n<div class=\\\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\\\" data-offset-key=\\\"c843453c-0-0\\\"><span data-offset-key=\\\"c843453c-0-0\\\"><span data-text=\\\"true\\\">Review and verify client documentation in line with regulatory requirements<\/span><\/span><\/div>\\n<\/li>\\n<li class=\\\"public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\\\" data-block=\\\"true\\\" data-editor=\\\"1so0t\\\" data-offset-key=\\\"c843453c-0-0\\\">\\n<div class=\\\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\\\" data-offset-key=\\\"c843453c-0-0\\\"><span data-offset-key=\\\"c843453c-0-0\\\"><span data-text=\\\"true\\\">Conduct ongoing monitoring of client accounts and transactions<\/span><\/span><\/div>\\n<\/li>\\n<li class=\\\"public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\\\" data-block=\\\"true\\\" data-editor=\\\"1so0t\\\" data-offset-key=\\\"c843453c-0-0\\\">\\n<div class=\\\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\\\" data-offset-key=\\\"c843453c-0-0\\\"><span data-offset-key=\\\"c843453c-0-0\\\"><span data-text=\\\"true\\\">Identify and escalate suspicious activities in line with AML policies<\/span><\/span><\/div>\\n<\/li>\\n<li class=\\\"public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\\\" data-block=\\\"true\\\" data-editor=\\\"1so0t\\\" data-offset-key=\\\"c843453c-0-0\\\">\\n<div class=\\\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\\\" data-offset-key=\\\"c843453c-0-0\\\"><span data-offset-key=\\\"c843453c-0-0\\\"><span data-text=\\\"true\\\">Support AML investigations and contribute to transaction monitoring activities<\/span><\/span><\/div>\\n<\/li>\\n<li class=\\\"public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\\\" data-block=\\\"true\\\" data-editor=\\\"1so0t\\\" data-offset-key=\\\"c843453c-0-0\\\">\\n<div class=\\\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\\\" data-offset-key=\\\"c843453c-0-0\\\"><span data-offset-key=\\\"c843453c-0-0\\\"><span data-text=\\\"true\\\">Ensure compliance with internal policies and external regulations<\/span><\/span><\/div>\\n<\/li>\\n<li class=\\\"public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\\\" data-block=\\\"true\\\" data-editor=\\\"1so0t\\\" data-offset-key=\\\"c843453c-0-0\\\">\\n<div class=\\\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\\\" data-offset-key=\\\"c843453c-0-0\\\"><span data-offset-key=\\\"c843453c-0-0\\\"><span data-text=\\\"true\\\">Maintain accurate and up-to-date client records<\/span><\/span><\/div>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p><strong>Your qualifications&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Concentrix is a great match if you:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>Are proficient or bilingual in <em><strong>Hebrew<\/strong><\/em><strong>&nbsp;<\/strong>and<strong> English<\/strong><\/li>\\n<li><strong>Prior experience in KYC, with exposure to AML processes<\/strong><\/li>\\n<li>Solid <strong>financial background<\/strong><\/li>\\n<li>Understanding of <strong>AML regulation<\/strong>s and <strong>compliance frameworks<\/strong><\/li>\\n<li><span data-offset-key=\\\"657190b0-0-0\\\"><span data-text=\\\"true\\\"><strong>Bachelor&rsquo;s degree<\/strong> (Finance, Law, or related field) &ndash; considered a strong <strong>advantage<\/strong><\/span><\/span><\/li>\\n<li><strong>Experience with customer risk assessments and transaction monitoring<\/strong><\/li>\\n<li><span data-offset-key=\\\"1b1ac4e4-0-0\\\"><span data-text=\\\"true\\\">Attention to detail, critical thinking, and ability to meet deadlines<\/span><\/span><\/li>\\n<li>Good communication and organizational abilities<\/li>\\n<li>Have availability to work from our office in&nbsp;<strong>Bucharest<\/strong><\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>What&rsquo;s&nbsp;in it for you<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>Full-time indefinite contract<\/li>\\n<li>Performance bonus<\/li>\\n<li>The option to choose from a board range of flexible benefits through MY Benefit Platform&nbsp; &nbsp;<\/li>\\n<li>Medical Subscription<\/li>\\n<li>Wellbeing counseling<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs, specialized courses, and language classes&nbsp;<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p><strong>Experience&nbsp;the best version of you!<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+&nbsp;game-changers&nbsp;around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Eligibility to work<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In accordance with&nbsp;Romania&rsquo;s law, only applicants who are legally authorized to work in&nbsp;Romania&nbsp;will be considered for this position.\u202f&nbsp;<\/p>\\n<\/div>\",\"ats_external_id\":\"2976461986\",\"location\":\"Bucharest, Bucharest\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T02:59:03.203+03:00\",\"created_at\":\"2026-03-30T14:14:46.705+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1832\",\"campaign_id\":\"325\",\"campaign_title\":\"Advisor II, Sales - Bilingual R1718552\",\"campaign_type\":\"job_application\",\"job_title\":\"Lead Development Representative (Flemish\/French - speaking) - Hybrid -  High Tech Industry HE01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as a\u00a0<b>Lead Development Representative\u00a0in Barcelona (hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>As a <b>Lead Development Representative<\/b> on our team, you will:\u00a0 \u00a0<br \/>\u00a0 \u00a0<br \/>- Qualify and accelerate partner-led opportunities to improve win rates and shorten sales cycles.\u00a0<\/p><p>- Collaborate with partners and our client\u00a0channel managers to drive efficient deal progression.\u00a0<\/p><p>- Maintain Salesforce (SFDC) hygiene by ensuring data accuracy and following up on aged opportunities.\u00a0<\/p><p>- Close or delegate opportunities based on sales stage and value thresholds (e.g., SS1\u2013SS3, SS1\u2013SS7).\u00a0<\/p><p>- Provide structured feedback to enhance partner lead quality and engagement.\u00a0<\/p><p>- Develop and document best practices and workflows for pilot country collaboration.\u00a0<\/p><p>- Coordinate with BDR teams to manage and convert Marketing Qualified Leads (MQLs).\u00a0<\/p><p>- Ensure timely follow-up and proper routing of MQLs received from BDRs.\u00a0<\/p><p>- Proactively identify and engage new business opportunities in SMB and unattended segments through outbound outreach (phone, email, LinkedIn, etc.).\u00a0<\/p><p>- Research accounts to understand customer needs, decision-makers, and buying triggers.\u00a0<\/p><p>- Tailor messaging to showcase HPE solutions and value propositions to small and mid-sized businesses.\u00a0<\/p><p>- Execute outbound sales campaigns aligned with regional and product-based initiatives.\u00a0<\/p><p>- Create sales and recovery plans in coordination with country sales and channel teams.\u00a0<\/p><p>- Build and manage opportunities in unattended accounts, ensuring follow-up, partner delegation, and closure.\u00a0<\/p><p>- Maintain high standards of data management and CRM discipline in Salesforce.\u00a0<\/p><p>- Track and analyze opportunity progression, lead aging, and conversion metrics.\u00a0<\/p><p>- Support faster close cycles for SMB deals valued between $20K\u2013$50K.\u00a0<\/p><p>- Ensure smooth handoffs to account managers or inside sales reps with full deal context.\u00a0<\/p><p><\/p><p>\u00a0\u00a0<\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Concentrix is a great match if you have:\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>- A proficient or bilingual level in Flemish and French<br \/>- <b>Experience<\/b>: 1\u20133 years of experience in lead generation, sales development, or inside sales\u2014preferably in a high-tech, SaaS, or B2B environment.\u00a0<\/p><p><b>- Sales<\/b>: Proven success in generating leads and experience cold calling and presenting sales pitches. History of quota over-achievement. Outgoing and confident in inbound\/outbound phone sales with a great phone manner\u00a0<\/p><p><b>- Communication Skills<\/b>: Excellent verbal communication and interpersonal skills.\u00a0<\/p><p><b>- Tech-Savvy<\/b>: Comfortable discussing technology topics. Understanding SMB market dynamics and buying behaviors is a plus.\u00a0<\/p><p>- <b>CRM Proficiency<\/b>: Experience using Salesforce or equivalent CRM, plus outreach tools (e.g., Outreach, Salesloft).\u00a0<\/p><p><b>- Goal-Oriented<\/b>: Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team \u00a0<\/p><p><b>- Team Player:<\/b> Collaborative attitude with a willingness to learn and adapt in a fast-paced environment. Thrive in a fast-paced, high-growth, rapidly changing environment\u00a0<\/p><p><b>- Organizational &amp; Productivity Skills<\/b>: Organized and has pipeline management, time management skills and prioritization skills\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Job Title:<\/b> VOC Reporting\/Insights Analyst<\/p><p><b>Location:<\/b> Fountain Valley, CA\u00a0 <span>(5 days - Onsite)<\/span><\/p><p><\/p><p><\/p><p><b>Position Overview:<\/b><\/p><p>We are seeking a proactive, storytelling\u2011driven VOC Reporting &amp; Insights Analyst who can own insights end\u2011to\u2011end \u2014 from data extraction to executive\u2011ready narratives. This role goes beyond reporting: you will shape how the organization understands customer voice and influence strategic decisions at the highest levels.<\/p><p><br \/>You\u2019ll thrive here if you\u2019re a self\u2011starter who enjoys building structure, owning processes, and driving innovation in a fast\u2011paced and evolving tech landscape.<\/p><p><\/p><p><b>Key Responsibilities:<\/b><\/p><p><\/p><ul><li>Own end\u2011to\u2011end insight generation, from data discovery to narrative creation and executive presentation.<\/li><\/ul><ul><li>Transform complex data into compelling stories that influence decision-making.<\/li><\/ul><ul><li>Identify and drive process improvements, bringing forward\u00a0innovative solutions that enhance speed, automation, and data quality.<\/li><\/ul><ul><li>Take initiative to explore new trends, analytical techniques, and tools that elevate how VOC insights are produced and consumed.<\/li><\/ul><ul><li>Operate independently in a fast\u2011moving environment, managing shifting priorities with a strong sense of ownership.<\/li><\/ul><ul><li>Analyze both structured and unstructured data to identify trends, opportunities, and areas for improvement.<\/li><li>Develop and maintain dashboards and reports using Tableau to monitor business performance and key performance indicators (KPIs).<\/li><li>Extract, clean, and prepare data for analysis using SQL and Alteryx, ensuring accuracy and consistency.<\/li><li>Utilize Python for automation, data processing, and advanced analytics.<\/li><li>Communicate insights from Voice of the Customer (VoC) data, particularly from call center sources, to drive business decisions.<\/li><li>Collaborate with cross-functional teams to translate business needs into analytical solutions.<\/li><li>Manage multiple projects effectively in a fast-paced, evolving technological environment.<\/li><li>This is an on-site role based in Irvine, California, with potential for technical growth as the company transitions to new tech suppliers.<\/li><\/ul><p><\/p><p><b>Required Qualifications:<\/b><\/p><ul><li>Bachelor&#39;s degree in Data Analytics, Statistics, Computer Science, Business, or a related field.<\/li><li>2-4 years of experience in a data analytics or business intelligence role.<\/li><li>Proficiency in SQL, Python, Tableau, and Alteryx, with an ability to adapt to new technologies as needed.<\/li><li>Strong analytical and problem-solving skills, with a keen attention to detail.<\/li><li>Excellent organizational skills and the ability to work both independently and collaboratively.<\/li><li>Strong communication skills, with the ability to effectively present data insights to both technical and non-technical audiences.<\/li><\/ul><p><b>Preferred Experience:<\/b><\/p><ul><li>Prior experience in VoC and call center environments, with a deep understanding of related metrics and business processes.<\/li><li>Familiarity with Salesforce, including report building and data comprehension.<\/li><li>Experience in strategic storytelling, capable of presenting data insights and actionable plans to executive teams.<\/li><\/ul><p><\/p><p>The base salary range for this position is $ 38.56 to $45.50 hourly plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><p><\/p><p>The deadline to apply for this position is: 04\/09\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p>.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/li><li><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p><p><\/p><p>#LI-Onsite<\/p><p>#Irvine<\/p><p>#California<\/p>\",\"ats_external_id\":\"R1718326\",\"location\":\"Irvine, NA\",\"job_type\":\"full_time\",\"salary\":\"2080\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-04-10T00:17:27.717+08:00\",\"created_at\":\"2026-03-28T04:04:19.646+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjMwOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Irvine-CA\/VOC-Reporting-Insights-Analyst_R1718326\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Analytic\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Irvine\",\"state\":\"California\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"92618\",\"primary_location\":{\"id\":\"US-IRV-PETER-01\",\"wid\":\"740544c0a47f0159a81e218d1f112960\",\"descriptor\":\"USA Irvine CA\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"khaja.mohammed@concentrix.com\"},\"first_name\":\"Mohammed, Khaja Nasiruddin\"},\"categories\":[{\"descriptor\":\"CF Global Analytic\"}],\"recruiters\":[{\"id\":\"102012330\",\"wid\":\"f81830f171380107b57167912f2c0000\",\"descriptor\":\"Khaja Nasiruddin Mohammed (102012330)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0475\",\"descriptor\":\"Data Miner, Global Analytic (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367793\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Irvine-CA\/VOC-Reporting-Insights-Analyst_R1718326\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Irvine-CA\/VOC-Reporting-Insights-Analyst_R1718326\/apply\",\"job_requisition_id\":\"R1718326\"}],\"organizations\":[{\"wid\":\"df2f068c35b1017b9d3b42615010c530\",\"descriptor\":\"W0Z9LR Hyundai Motor\",\"reference_id\":\"W0Z9LR\",\"custom_reference_id\":\"W0Z9LR\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"f9af6d7260980146872def243e06bf1b\",\"descriptor\":\"0903 - Hyundai - HYUNDAIMOTOR\",\"reference_id\":\"HYUNDAIMOTOR\",\"custom_reference_id\":\"HYUNDAIMOTOR\",\"company_reference_id\":null},{\"wid\":\"9d3f7de1c62c10088c18a99e7bae0000\",\"descriptor\":\"COGS (CORP) CAT Data & Analytics SL\",\"reference_id\":\"CATDATAANA-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"stuart.teel@concentrix.com\"},\"first_name\":\"Stu Teel (102012416)\"},\"category_groups\":[{\"id\":\"CF Research_Analytics Group\",\"wid\":\"0227dc387a09011dc9089e8ced656aec\",\"descriptor\":\"Research & Analytics Group\"}],\"job_requisition\":{\"id\":\"R1718326\",\"wid\":\"e47cf9af7937102010a85fb81f5e0000\",\"descriptor\":\"VOC Reporting\/Insights Analyst\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1164\",\"campaign_id\":\"16292\",\"campaign_title\":\"Associate, Workplace Health &amp; Safety R1708159\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Workplace Health & Safety - Unilingual\",\"street\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\",\"address\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\",\"city\":\"Curitiba\",\"state\":\"Paran\u00e1\",\"postal_code\":\"80010-000\",\"region\":null,\"country\":\"Brazil\",\"short_description\":\"\",\"long_description\":\"<p><b><span>Principais responsabilidades:<\/span><\/b><\/p><ul><li>Respons\u00e1vel por promover a seguran\u00e7a e a sa\u00fade dos colaboradores no ambiente de trabalho.<\/li><li>Atua na identifica\u00e7\u00e3o de riscos, na implementa\u00e7\u00e3o de medidas preventivas e no cumprimento das normas de seguran\u00e7a e sa\u00fade ocupacional.<\/li><li>Entre suas atividades est\u00e3o orientar os funcion\u00e1rios sobre pr\u00e1ticas seguras, realizar inspe\u00e7\u00f5es no local de trabalho, acompanhar o uso de equipamentos de prote\u00e7\u00e3o individual (EPIs), investigar acidentes e colaborar na elabora\u00e7\u00e3o de programas de preven\u00e7\u00e3o.<\/li><li>Orientar e coordenar o sistema de seguran\u00e7a do trabalho, investigando riscos e causas de acidentes, analisando esquemas de preven\u00e7\u00e3o.<\/li><li>Inspecionar locais, instala\u00e7\u00f5es e equipamentos da empresa e determinar fatores de riscos de acidentes.<\/li><li>Propor normas e dispositivos de seguran\u00e7a, sugerindo eventuais modifica\u00e7\u00f5es nos equipamentos e instala\u00e7\u00f5es e verificando sua observ\u00e2ncia, para prevenir acidentes.<\/li><li>Inspecionar os postos de combate a inc\u00eandios, examinando as mangueiras, hidrantes, extintores e equipamentos de prote\u00e7\u00e3o contra inc\u00eandios.<\/li><li>Comunicar os resultados de suas inspe\u00e7\u00f5es, elaborando relat\u00f3rios e entre outras atividades relacionada ao cargo.<\/li><li>Esse profissional tamb\u00e9m apoia a empresa no atendimento \u00e0s legisla\u00e7\u00f5es vigentes, contribuindo para um ambiente de trabalho mais seguro e saud\u00e1vel para todos.<\/li><\/ul><p><\/p><p><i><b>Requisitos:<\/b><\/i><\/p><ul><li><p>Experi\u00eancia na \u00e1rea ser\u00e1 um diferencial;<\/p><\/li><li><p>Diferencial Excel Intermedi\u00e1rio;\u00a0<\/p><\/li><li><p><span class=\\\"emphasis-3\\\"><i><b>Obrigat\u00f3rio ter o Curso em T\u00e9cnico de Seguran\u00e7a do Trabalho;<\/b><\/i><\/span><\/p><\/li><li><p><span class=\\\"emphasis-3\\\"><i><b>Obrigat\u00f3rio ter o Certificado de forma\u00e7\u00e3o em T\u00e9cnico de Seguran\u00e7a do Trabalho registrado no minist\u00e9rio do trabalho;<\/b><\/i><\/span><\/p><\/li><\/ul><p><\/p><p><b>O que n\u00f3s oferecemos:\u00a0<\/b><\/p><ul><li><p>Oportunidade de carreira e desenvolvimento;\u00a0<\/p><\/li><li><p>Parceria com diversas empresas, cursos, escolas de idioma (que nos oferecem descontos exclusivos);\u00a0<\/p><\/li><li><p>Vale transporte;\u00a0<\/p><\/li><li><p>Vale refei\u00e7\u00e3o;\u00a0<\/p><\/li><li><p>Seguro de Vida;\u00a0<\/p><\/li><li><p>Assist\u00eancia M\u00e9dica;\u00a0<\/p><\/li><li><p>Assist\u00eancia Odontol\u00f3gica;\u00a0<\/p><\/li><li><p>Aux\u00edlio creche;\u00a0<\/p><\/li><\/ul><p><\/p><p><i><b>Informa\u00e7\u00f5es Adicionais:<\/b><\/i><\/p><p>Vaga presencial para o Site de Curitiba em modelo Presencial 100%<\/p><p>Escala de trabalho: 5x2 - com 2 s\u00e1bados de plant\u00e3o no m\u00eas - Hor\u00e1rio de Trabalho: 12h00 \u00e0s 21h09<\/p>\",\"ats_external_id\":\"R1708159\",\"location\":\"Curitiba, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"2520\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-10T00:13:52.906+08:00\",\"created_at\":\"2026-03-28T02:05:01.988+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjI5Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Associate--Workplace-Health---Safety---Unilingual_R1708159\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Facility Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0b4f3b393910000\",\"descriptor\":\"Services Tech Experience Inovacao E Tecnologia Em Relacionamento Ltda.\",\"reference_id\":\"WBR05\",\"organization_reference_id\":\"WBR05\"},\"location\":{\"city\":\"Curitiba\",\"state\":\"Paran\u00e1\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"80010-000\",\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - 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This position is responsible for delivering client-specific sales training while also ensuring consistent quality standards through structured quality assurance and coaching.\\nPartnering closely with Operations, Quality, and Client stakeholders, the role supports onboarding, continuous development, and performance improvement initiatives that directly impact revenue, efficiency, and customer satisfaction. The role operates with moderate supervision and exercises independent judgment in training design, coaching, and quality evaluation.\",\"long_description\":\"<h2><\/h2><p><span><b>Key Responsibilities<\/b><\/span><\/p><h3><span><b>Training &amp; Development<\/b><\/span><\/h3><ul><li><span>Deliver comprehensive, client-specific onboarding and ongoing sales training for new and tenured employees<\/span><\/li><li><span>Facilitate targeted, skills-based coaching aligned to weekly, monthly, and quarterly sales and performance targets<\/span><\/li><li><span>Design, adapt, and deliver learning programs that support multiple sales motions, products, and customer journeys<\/span><\/li><li><span>Create and maintain training materials aligned with client updates, system changes, and best practices<\/span><\/li><li><span>Promote a culture of continuous learning and accountability for performance improvement<\/span><\/li><\/ul><h3><span><b>Quality Assurance &amp; Coaching<\/b><\/span><\/h3><ul><li><span>Conduct regular quality evaluations of sales and customer interactions using defined QA frameworks and scorecards<\/span><\/li><li><span>Analyze quality outcomes, sales performance data, and customer experience trends to identify coaching opportunities<\/span><\/li><li><span>Provide structured, actionable feedback to improve sales effectiveness, compliance, and customer satisfaction<\/span><\/li><li><span>Track and measure the impact of training and coaching interventions on performance and quality metrics<\/span><\/li><li><span>Ensure strong alignment between quality standards, training content, and client expectations<\/span><\/li><\/ul><h3><span><b>Data, Stakeholder &amp; Process Collaboration<\/b><\/span><\/h3><ul><li><span>Analyze performance and quality data to develop strategic sales plays and best practices by client or territory<\/span><\/li><li><span>Partner with internal and external stakeholders to enhance sales processes, tools, and CRM usage<\/span><\/li><li><span>Collaborate with Quality, Operations, and Client teams to support continuous improvement initiatives<\/span><\/li><li><span>Maintain strong working relationships to ensure client needs and business goals are clearly understood and supported<\/span><\/li><li><span>Stay current on client products, services, and market changes to ensure training relevance and effectiveness<\/span><\/li><\/ul><h2><span><b>Candidate Profile<\/b><\/span><\/h2><h3><span><b>Experience &amp; Background<\/b><\/span><\/h3><ul><li><span>Bachelor\u2019s degree or equivalent professional experience preferred<\/span><\/li><li><span>Experience in training, coaching, or quality-related roles<\/span><\/li><li><span>B2B Sales Experience <\/span><\/li><li><span>Recognized subject matter expert with the ability to influence and coach peers<\/span><\/li><li><span>Experience in high-volume calling or sales environments preferred<\/span><\/li><li><span>Prior exposure to quality evaluation or performance coaching strongly preferred<\/span><\/li><\/ul><h3><span><b>Skills &amp; 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This position creates and maintains standard and client reporting to fulfil contractual reporting obligations and standard organizational reporting.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span><b>Essential Functions\/Core Responsibilities:<\/b><\/span><\/span><\/p><p><span><span>Automation of reports from internal and client systems and distribute reports to relevant stakeholders.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>Build, maintain and enhance existing databases, reports and graphs to meet the reporting customers\u2019 needs.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>Add and enhance existing reporting solutions making report modifications.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>Identifies key issues and patterns from partial\/conflicting data.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>Partner with business to communicate, coordinate the retrieval, processing and distribution of reports.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>Reconcile databases and resolve any discrepancies.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>Develop and maintain efficient performance reporting processes, databases and structure integrity.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span><b><u>Requirements:<\/u><\/b><\/span><\/span><\/p><p><span><span>-\u00a0At least 2 years of Sales B2B experience and proven experience as RTA\/WFM\/Data Analyst\/BI analyst is required.\u00a0<\/span><\/span><\/p><p><span><span>-\u00a0At least 6 months of experience in Concentrix<\/span><\/span><\/p><p><span><span>-\u00a0Primary and Secondary KPIs on target in the past 6 months\u00a0<\/span><\/span><\/p><p><span><span>-\u00a0No PIP or written warnings in the past 6 Months\u00a0<\/span><\/span><\/p><p><span><span>-\u00a0Absenteeism record will also be taken into account as part of the recruitment process.<\/span><\/span><\/p><p><span><span>- Bachelor&#39;s Degree preferred<\/span><\/span><\/p><p><span><span>- Excellent communication skills, both written and verbal in English (C1)<\/span><\/span><\/p><p><span><span>- Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables.<\/span><\/span><\/p><p><span><span>- Self-starter, strong sense of urgency, and works well under pressure.<\/span><\/span><\/p><p><span><span>- Excellent attention to detail.<\/span><\/span><\/p><p><span><span>- Knowledge of data transformation tools (Power Pivot, ETL, RDBMS, and Data Visualization) is required<\/span><\/span><\/p><p><span><span>- Knowledge of M Language, T-SQL, SQL is preferred.<\/span><\/span><\/p><p><span><span>- Demonstrated knowledge of reporting solutions ( Excel, Power BI, Domo)<\/span><\/span><\/p><p><span><span>- Demonstrated ability to advocate reporting solutions in support of customer business goals and strategies<\/span><\/span><\/p><p><span><span>- Strong attention to analytics and data management.<\/span><\/span><\/p><p><span><span>- Sense of professionalism and ability to develop relationships.<\/span><\/span><\/p><p><span><span>- Willingness to work in a hybrid model from out office in Sofia. <\/span><\/span><\/p><p><\/p>\",\"ats_external_id\":\"R1718264\",\"location\":\"Sofia\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:14:03.742+08:00\",\"created_at\":\"2026-03-28T00:05:12.758+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjI4Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/BI-Associate-with-English_R1718264\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Intelligence and Insights\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Sofia\",\"state\":null,\"country\":{\"wid\":\"25f4875dc598484dbeee857eb2d81652\",\"iso2\":\"BG\",\"iso3\":\"BGR\",\"descriptor\":\"Bulgaria\",\"iso_numeric\":\"100\"},\"postal_code\":\"1766\",\"primary_location\":{\"id\":\"BG-SOF-ABCEN-01\",\"wid\":\"740544c0a47f012495b122771f115455\",\"descriptor\":\"BGR Sofia - Advance Business Center\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anelia.encheva@concentrix.com\"},\"first_name\":\"Encheva, Anelia (Encheva, Anelia)\"},\"categories\":[{\"descriptor\":\"CF Business Intelligence and Insights\"}],\"recruiters\":[{\"id\":\"102117831\",\"wid\":\"3cabd2776c6910140e8c63dac8bf0000\",\"descriptor\":\"Anelia Encheva (Anelia Encheva) (102117831)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC3040\",\"descriptor\":\"BI Associate\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366461\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/BI-Associate-with-English_R1718264\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/BI-Associate-with-English_R1718264\/apply\",\"job_requisition_id\":\"R1718264\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"stephen.hallam@concentrix.com\"},\"first_name\":\"Stephen Hallam (021943)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1718264\",\"wid\":\"6eb7d6c864b11008cdce691c73160000\",\"descriptor\":\"BI Associate with English\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1167\",\"campaign_id\":\"16276\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1717949\",\"campaign_type\":\"job_application\",\"job_title\":\"Security Engineer\",\"street\":\"MAR - Work-At-Home\",\"address\":\"MAR - Work-At-Home\",\"city\":null,\"state\":null,\"postal_code\":\"80000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"\",\"long_description\":\"<p><span><span>Overview<\/span><\/span><\/p><p><span><b><i><span>\u00a0<\/span><\/i><\/b><\/span><\/p><p><span>We&#39;re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. <\/span><br \/><br \/><span>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/span><br \/><br \/><span>The Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.<\/span><br \/><br \/><span>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/span><br \/><br \/><span>Join us and be part of this journey towards greater opportunities and brighter futures.<\/span><\/p><p><\/p><p><span><i><span>\u00a0<\/span><\/i><\/span>We are looking for a Cloud Solution Architect (CSA), specializing in Security who is passionate about driving our customers\u2019 security &amp; AI transformation. This is a customer-facing role, owning the technical relationship between the customer and the client, helping customers to leverage their investments through architecture, implementation, and operational health engagements.<\/p><p><\/p><p><span>Responsibilities<\/span><\/p><ul><li><span>You will drive positive Customer Satisfaction and become a trusted advisor and provide\u00a0feedback and insights from customers\/partners and be the Voice of Customer to share insights and best practices, connect with Global Security teams at Microsoft, Engineering and Product teams to remove blockers and influence the solution roadmap.<\/span><\/li><li><span>You will land an end-to-end value prop for Security (i.e., Zero Trust) which spans the breadth of Microsoft Security offerings, and with focus on Threat Protection, ID &#43; Access Management and Cloud Security.<\/span><\/li><\/ul><ul><li><span>You will support customers through the adoption lifecycle, through planning, adoption, deployment and optimization as you support increasing drive of Microsoft security products utilization as you lead technical solutioning and nurturing across the customer journey.<\/span><\/li><li><span>You will deliver technical presentations &amp; demos and propose high-level solutions and work with key Microsoft and Partner resources to drive deployment &amp; customer adoption Identify cross sell\/upsell\/Unified opportunities through customer engagement.<\/span><\/li><li><span>You will a<\/span><span>lign your individual skilling to team\/area demands and Customer Success goals<\/span><span><span>\u00a0<\/span>and<span>\u00a0<\/span><\/span><span>accelerate customer outcomes -\u00a0Share expertise, contribute to IP creation &amp; re-use to\u00a0accelerate customer outcomes.\u00a0<\/span><\/li><\/ul><ul><li><span>Run Architectural Design Session to build a plan for implementing the solution \u2013 governing design in line with customer business goals and their technical environment.\u00a0 Outcome is consensus on solution design and next steps toward production.<\/span><\/li><li><span>Collaborate and orchestrate with other Cloud Solution Architects and MS stakeholders including FastTrack, partner, and Microsoft Consulting in developing complex end-to-end Enterprise solutions with the Microsoft Security platform.<\/span><\/li><\/ul><p><b>\u00a0<\/b><\/p><p><b>Preferred Qualifications (PQs)<\/b><\/p><ul><li>Bachelor&#39;s Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 15&#43; years experience in cloud\/infrastructure technologies, information technology (IT) consulting\/support, systems administration, network operations, software development\/support, technology solutions, practice development, architecture, and\/or consulting<ul><li>OR Master&#39;s Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 6&#43; years experience in cloud\/infrastructure technologies, technology solutions, practice development, architecture, and\/or consulting<\/li><li>OR equivalent experience<\/li><\/ul><\/li><li>4&#43; years experience working in a customer-facing role (e.g., internal and\/or external)<\/li><li>4&#43; years experience working on technical projects<\/li><\/ul><p><\/p><p><b><span>Required Technical skills:<\/span><\/b><\/p><ul><li><span>Active Directory<\/span><\/li><li><span>Entra ID<\/span><\/li><li><span>Certificate Services (PKI)<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p>\",\"ats_external_id\":\"R1717949\",\"location\":\"\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"MAD\",\"updated_at\":\"2026-04-01T14:58:11.464+08:00\",\"created_at\":\"2026-03-27T22:07:55.869+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjI3Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Security-Engineer_R1717949\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"df68c94cc420101ac0bccc43f7870000\",\"descriptor\":\"Concentrix Multimedia\",\"reference_id\":\"WMO02\",\"organization_reference_id\":\"WMO02\"},\"location\":{\"city\":null,\"state\":null,\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"80000\",\"primary_location\":{\"id\":\"MA-WAH-MOROC-00\",\"wid\":\"8d6c4610e800104649ed08663e710000\",\"descriptor\":\"MAR - Work-At-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jaydee.lazo@concentrix.com\"},\"first_name\":\"Lazo, Jay Dee\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101977162\",\"wid\":\"213f7a48fdaf011c93a2633312010000\",\"descriptor\":\"Jay Dee Lazo (101977162)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366412\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Security-Engineer_R1717949\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Security-Engineer_R1717949\/apply\",\"job_requisition_id\":\"R1717949\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null},{\"wid\":\"df68c94cc420101ac0bccc43f7870000\",\"descriptor\":\"Concentrix Multimedia\",\"reference_id\":\"WMO02\",\"custom_reference_id\":null,\"company_reference_id\":\"WMO02\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"adrian.roney@concentrix.com\"},\"first_name\":\"Adrian Roney (101561909)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1717949\",\"wid\":\"2880ae41a0f6101ffd8915d021950000\",\"descriptor\":\"Security Engineer\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1168\",\"campaign_id\":\"16272\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1717633\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Azure Hybrid Infrastructure Engineer -(German-speaking)  (M\/F\/D)\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10553\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Role Overview<\/b><\/p><p><\/p><p>We are seeking a highly skilled <b>Senior Azure Hybrid Infrastructure Engineer <\/b><span><i><b>(German-speaking) \u2013 Work-at-home\u200b<\/b><\/i> <\/span>with deep, hands-on expertise in <b>Azure Local (Azure Stack HCI)<\/b> and <b>Azure Arc<\/b>. This role is ideal for someone who thrives in designing, deploying, and managing <b>end-to-end hybrid infrastructure solutions<\/b> across on-premises and cloud environments.<\/p><p>You will play a critical role in helping modernize infrastructure, ensuring high availability, performance, and scalability while enabling seamless hybrid cloud integration.<\/p><p><\/p><p><i><b>Note: German and English are both mandatory requirements for this role. <\/b><\/i><\/p><p><\/p><p><span><b>Key Responsibilities<\/b><\/span><\/p><ul><li><p>Design, deploy, configure, and troubleshoot <b>hybrid infrastructure solutions<\/b> using Azure technologies<\/p><\/li><li><p>Implement and manage <b>Azure Local (Azure Stack HCI)<\/b> environments<\/p><\/li><li><p>Plan and deploy <b>Software Defined Networking (SDN)<\/b>, including logical networks and connectivity troubleshooting<\/p><\/li><li><p>Configure and manage <b>Network ATC<\/b>, including intent-based networking and RDMA\/NIC teaming validation<\/p><\/li><li><p>Deploy and optimize <b>Storage Spaces Direct (S2D)<\/b>, including performance tuning and resiliency troubleshooting<\/p><\/li><li><p>Manage storage provisioning, including volumes, shares, and tiering strategies<\/p><\/li><li><p>Onboard and manage resources using <b>Azure Arc<\/b>, including policies, extensions, and governance<\/p><\/li><li><p>Deploy and manage <b>virtual machines<\/b> on Azure Local environments<\/p><\/li><li><p>Implement and operate <b>Azure Update Manager<\/b> for hybrid environments<\/p><\/li><li><p>Monitor system health, performance, and compliance across hybrid infrastructure.<\/p><\/li><\/ul><p><\/p><p><span><b>Required Qualifications<\/b><\/span><\/p><ul><li><p>Strong hands-on experience with:<\/p><ul><li><p><b>Azure Local (Azure Stack HCI)<\/b><\/p><\/li><li><p><b>Azure Arc<\/b> (primary focus)<\/p><\/li><\/ul><\/li><li><p>Proven ability to design and implement <b>hybrid cloud solutions (300\u2013400 level expertise)<\/b><\/p><\/li><li><p>Advanced experience with:<\/p><ul><li><p><b>Software Defined Networking (SDN)<\/b><\/p><\/li><li><p><b>Storage Spaces Direct (S2D)<\/b><\/p><\/li><li><p><b>Windows Server (2012 R2 \u2013 2025)<\/b><\/p><\/li><\/ul><\/li><li><p>Solid background in virtualization technologies:<\/p><ul><li><p>Hyper-V<\/p><\/li><li><p>Azure Stack HCI \/ Azure Local<\/p><\/li><li><p>VMware (nice to have within virtualization scope)<\/p><\/li><\/ul><\/li><li><p>Experience with <b>System Center Virtual Machine Manager (SCVMM)<\/b><\/p><\/li><li><p>Strong troubleshooting and problem-solving skills across networking, compute, and storage layers.<\/p><\/li><\/ul><p><\/p><p><span><b>Nice to Have<\/b><\/span><\/p><ul><li><p>Experience with <b>Azure Backup<\/b> (policy configuration, restore validation, hybrid workloads)<\/p><\/li><li><p>Knowledge of <b>Azure Storage<\/b> (accounts, networking, private endpoints, archival scenarios)<\/p><\/li><li><p>Familiarity with <b>Azure Virtual Desktop (AVD)<\/b> concepts (host pools, session hosts, hybrid identity)<\/p><\/li><\/ul><p><\/p><p>#WAH<\/p>\",\"ats_external_id\":\"R1717633\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-10T00:14:44.917+08:00\",\"created_at\":\"2026-03-27T22:07:53.385+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjI3Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Azure-Local-CSA_R1717633\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"organization_reference_id\":\"YDE19\"},\"location\":{\"city\":\"Berlin\",\"state\":\"Berlin\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"10553\",\"primary_location\":{\"id\":\"DE-WAH-GERMA-00\",\"wid\":\"2c75cf98dea0104a40d77db802160000\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"alejandra.barrera@concentrix.com\"},\"first_name\":\"Barrera, Alejandra\"},\"categories\":[{\"descriptor\":\"CF Global 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Work-at-Home\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10553\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div>As a Cloud Solution Architect, you will enable customers to achieve their outcomes, based on their investments in Microsoft technology. Leveraging your Microsoft Identity and Security technical subject matter expertise on AD, ADFS, and PKI, you will lead technical conversations with customers to drive value from their MS investments, including identifying resolutions to issues blocking customer success projects.<\/div><div><\/div><div>Responsibilities:<\/div><ul><li>Actively engage with business and technical decision makers to drive intent, enablement, and usage of customer-owned Microsoft Identity and Security Solutions. Identify resolutions to issues blocking customer success projects.<\/li><li>Articulate, demo, and present complex customer concepts to varying audiences, such as BDMs (Business Decision Makers) &amp; ITDMs (Information Technology Decision Makers). Be the Microsoft Identity and Security subject matter expert with the ability to design customer solutions, lead presentations, demonstrations, and design thinking workshops.<\/li><\/ul><p><\/p><div>Required Qualifications<\/div><ul><li>Strong knowledge of Windows operating systems, Active Directory, Tiering, PKI with Active Directory Certificate Services, ADFS preferably in a large-scale environment<\/li><li>Good understanding of Microsoft Entra ID, IaaS, Network Security<\/li><li>Multiyear experience in a customer-facing role in information technology (IT)<\/li><li>Excellent troubleshooting and problem-solving skills<\/li><li>Fluency in both written and verbal English &amp; German languages is required.<\/li><li>Complete all assigned, mandatory training within the timeframe provided<\/li><li><p>Conduct and\/or participate in regularly scheduled 1:1 meetings with direct manager and\/or direct reports<\/p><\/li><\/ul><p><\/p><div>\u00a0Preferred Qualifications<\/div><ul><li>Candidates with strong knowledge on MIM are preferred.<\/li><li>Familiarity and certification with other Microsoft technologies, such as Entra ID, Sentinel and Defender<\/li><\/ul>\",\"ats_external_id\":\"R1718001\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-31T06:07:32.266+08:00\",\"created_at\":\"2026-03-27T22:07:53.083+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjI3MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Cloud-Solution-Architect-Identity-and-Security_R1718001\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"organization_reference_id\":\"YDE19\"},\"location\":{\"city\":\"Berlin\",\"state\":\"Berlin\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"10553\",\"primary_location\":{\"id\":\"DE-WAH-GERMA-00\",\"wid\":\"2c75cf98dea0104a40d77db802160000\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jaydee.lazo@concentrix.com\"},\"first_name\":\"Lazo, Jay Dee\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102235071\",\"wid\":\"66eb1bb5f1ec1015227a851cca890000\",\"descriptor\":\"Jennifer Martin (102235071)\"},{\"id\":\"101977162\",\"wid\":\"213f7a48fdaf011c93a2633312010000\",\"descriptor\":\"Jay Dee Lazo (101977162)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366639\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Cloud-Solution-Architect-Identity-and-Security_R1718001\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Cloud-Solution-Architect-Identity-and-Security_R1718001\/apply\",\"job_requisition_id\":\"R1718001\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"custom_reference_id\":null,\"company_reference_id\":\"YDE19\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"karim.hassibmahmoud@concentrix.com\"},\"first_name\":\"Karim Ashraf Hassib Mahmoud (101856674)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1718001\",\"wid\":\"f1e248cab2c6101ffda2eb8a4da40000\",\"descriptor\":\"Cloud Solution Architect Identity and Security (M\/F\/D)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1170\",\"campaign_id\":\"16270\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1717776\",\"campaign_type\":\"job_application\",\"job_title\":\"Infrastructure Automation Engineer (PowerShell, DSC & DevOps) (German & English)\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10553\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures\",\"long_description\":\"<p>CSA GD is seeking an engineer with deep hands-on expertise in PowerShell and Desired State Configuration (DSC) to design and deliver Infrastructure-as-Code solutions and reusable delivery assets for enterprise customers. The role is engineering-heavy (software engineering for infrastructure, not basic scripting) and focuses on building and operating production-grade automation frameworks, DSC resources\/configurations, and CI\/CD pipelines in Azure DevOps\/GitHub for hybrid and cloud environments.<\/p><p><\/p><p><b>Key Responsibilities:<\/b><\/p><ul><li><p>Engineer and maintain production-grade PowerShell automation (functions, modules, packaging, versioning, release management) with an emphasis on reliability, maintainability, and re-use.<\/p><\/li><\/ul><ul><li><p>Design, author, and troubleshoot DSC resources and configurations (idempotent behavior; correct Get\/Test\/Set; LCM troubleshooting; drift detection and remediation).<\/p><\/li><li><p>Build and operate CI\/CD pipelines for infrastructure automation using Azure DevOps and\/or GitHub (PR workflows, gated builds, artifact publishing, environment promotion).<\/p><\/li><li><p>Work effectively in and with open-source projects and communities (fork\/PR model, upstream collaboration, issue triage, documentation, and contribution hygiene).<\/p><\/li><li><p>Troubleshoot complex PowerShell\/DSC issues end-to-end (VS Code debugging, logging\/telemetry, remoting, authentication, runspaces, and execution policy constraints).<\/p><\/li><li><p>Translate customer requirements into an automation architecture and implementation plan (scope, assumptions, constraints, and operational model) and deliver through workshops\/advisory and hands-on implementation.<\/p><\/li><li><p>Create high-quality engineering documentation (Markdown) and handover materials; coach peers\/partners to ramp up on the solution assets.<\/p><\/li><\/ul><p><\/p><p><b>Technical Expertise:<\/b><\/p><p><b><u>Must-have \/ minimum qualifications<\/u><\/b><\/p><ul><li><p>Strong software-engineering background in infrastructure automation using\u00a0PowerShell\u00a0(advanced functions, modules, classes, error handling, performance, and maintainability). Experience with\u00a0C#\u00a0for infrastructure tooling is highly valuable.<\/p><\/li><\/ul><ul><li><p>Deep Git &#43; platform skills: proven hands-on experience with\u00a0GitHub\u00a0and\/or\u00a0Azure DevOps\u00a0(branching strategies, PR reviews, merge conflict resolution, repo hygiene, releases).<\/p><\/li><li><p>DSC engineering experience: authoring and operating DSC resources\/configurations with correct idempotent behavior; troubleshooting LCM execution and configuration drift; experience with at least one of: class-based DSC resources, script-based resources, or DSC v3\/DSC CLI concepts.<\/p><\/li><li><p>Code quality: Pester testing strategy (unit\/integration), PSScriptAnalyzer (or equivalent), and comfort working with code reviews and CI quality gates.<\/p><\/li><li><p>Open-source collaboration experience: has contributed to or maintained open-source projects (or equivalent multi-contributor codebases), including documentation and issue\/PR workflows.<\/p><\/li><li><p>Windows fundamentals: solid knowledge of Windows Server administration and core platform services (e.g., Active Directory, certificates\/PKI, networking basics), sufficient to automate and troubleshoot them.<\/p><\/li><li><p>Microsoft365DSC\u00a0(preferred) or demonstrable ability to ramp up quickly with prior DSC module\/resource development.<\/p><\/li><li><p>Customer-facing delivery: ability to run technical workshops, capture requirements, propose an architecture, and deliver\/hand over automation assets in a structured way.<\/p><\/li><\/ul><p><\/p><p><b>Nice-to-have skills<\/b><\/p><ul><li><p>Strong hands-on experience with\u00a0Azure DevOps Pipelines\u00a0and\/or\u00a0GitHub Actions\u00a0for IaC and configuration pipelines (release strategies, approvals, environments).<\/p><\/li><li><p>Hybrid\/on-prem platform experience relevant to DSC-driven deployments (e.g.,\u00a0Hyper-V,\u00a0Azure Local, Windows Server failover clustering, offline\/air-gapped environments).<\/p><\/li><li><p>Security-first automation: secrets management, certificate lifecycle automation, least privilege, and secure coding practices for PowerShell.<\/p><\/li><li><p>Experience with configuration data and templating approaches (YAML\/JSON\/PSD1), plus packaging\/distribution (PowerShell Gallery or internal feeds).<\/p><\/li><li><p>Experience mentoring\/ramping up peers or partners on PowerShell\/DSC and codebase onboarding.<\/p><\/li><\/ul><p><\/p><p><b>Relevant Certifications<\/b><\/p><ul><li><p>Microsoft Certified Azure Developer Associate (AZ-204)<\/p><\/li><li><p>DevOps Engineer Expert (AZ-400)<\/p><\/li><li><p>Power Platform Developer Associate (PL-400)<\/p><\/li><li><p>Power Platform Solution Architect Expert (PL-600)<\/p><\/li><li><p>Azure AI Engineer Associate (AI-102)<\/p><\/li><li><p>GitHub Foundations Certification<\/p><\/li><li><p>GitHub Administration Certification<\/p><\/li><li><p>GitHub Actions Certification<\/p><\/li><li><p>GitHub Advanced Security Certification<\/p><\/li><\/ul><p><\/p><p>\u00a0\u00a0#LI-Remote #Germany<\/p>\",\"ats_external_id\":\"R1717776\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-10T00:14:44.389+08:00\",\"created_at\":\"2026-03-27T22:07:52.805+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjI3MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Infrastructure-Automation-Engineer--PowerShell--DSC---DevOps-_R1717776\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global 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Work-at-Home\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10553\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p>We are looking for a <b>Senior Azure Backup &amp; Storage Engineer <\/b><span><b>(German-speaking) \u2013 Work-at-home<\/b>\u200b<\/span><b> <\/b>with strong, hands-on expertise in <b>Azure Backup<\/b> and <b>Azure Storage<\/b> at an advanced level (300\u2013400). This role focuses on designing, implementing, and operating <b>secure, scalable backup and storage solutions<\/b> for <b>hybrid environments<\/b>.<\/p><p>You will play a key role in ensuring <b>data protection, resiliency, and recovery<\/b> across cloud and on-premises workloads.<\/p><p><\/p><p><i><b>Note: German and English are both m<\/b><\/i><b><i>andatory requirements for this role. <\/i><\/b><\/p><p><\/p><p><span><b>Key Responsibilities<\/b><\/span><\/p><ul><li><p>Design and implement <b>backup strategies<\/b> for Azure and hybrid workloads (Azure VMs, on-premises servers)<\/p><\/li><li><p>Configure and manage <b>Azure Backup vaults<\/b>, policies (schedule, retention), and restore procedures<\/p><\/li><li><p>Monitor backup operations, troubleshoot failures, and execute recovery scenarios (file, VM, application-consistent restores)<\/p><\/li><li><p>Design and manage <b>Azure Storage solutions<\/b>, including:<\/p><ul><li><p>Storage accounts (Blob, File)<\/p><\/li><li><p>Redundancy and performance optimization<\/p><\/li><li><p>Lifecycle management and archival strategies<\/p><\/li><\/ul><\/li><li><p>Implement <b>security and networking controls<\/b>:<\/p><ul><li><p>RBAC and access control<\/p><\/li><li><p>Shared Access Signatures (SAS) \/ Managed Identities<\/p><\/li><li><p>Encryption and private endpoints<\/p><\/li><\/ul><\/li><li><p>Integrate Azure Storage with <b>backup and hybrid workloads<\/b><\/p><\/li><li><p>Support <b>Azure Update Manager<\/b> for patching and compliance across hybrid machines<\/p><\/li><li><p>Understand VM dependencies related to <b>backup, restore, and availability.<\/b><\/p><\/li><\/ul><p><\/p><h3><span><b>Required Qualifications<\/b><\/span><\/h3><ul><li><p>Strong hands-on experience with:<\/p><ul><li><p><b>Azure Backup<\/b> (design, implementation, troubleshooting)<\/p><\/li><li><p><b>Azure Storage<\/b> (accounts, services, redundancy, lifecycle)<\/p><\/li><\/ul><\/li><li><p>Experience supporting <b>hybrid environments<\/b> (Azure 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Work-at-Home\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10553\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>CSA GD Job Description<\/p><p>Use for creation of job descriptions to be used for technical screening by partner suppliers and technical screeners.<\/p><p><\/p><p>Title<br \/><i>Azure Local CSA<\/i><\/p><p><i>\u00a0<\/i><\/p><p>Role type<\/p><p><i>As a Customer Solution Architect, you will collaborate directly with customer teams to provide expert advisory services across a range of technologies. By leveraging structured intellectual property (MIP) engagements, you will establish trusted advisor relationships and guide customers towards achieving a healthy and secure state.\u00a0<\/i><\/p><p>Relevant MIP\/VBD Titles<\/p><p><i>Azure Local Workshop<\/i><\/p><p><i>On Demand Assessment \u2013 Hyper-V<\/i><\/p><p><i>On Demand Assessment \u2013 Windows Server<\/i><\/p><p><i>WorkshopPLUS - Azure Arc with Labs<\/i><\/p><p><i>WorkshopPLUS - Azure Virtual Desktop<\/i><\/p><p><i>WorkshopPLUS - Windows Server 2022 and Azure Hybrid Features<\/i><\/p><p><i>\u00a0<\/i><\/p><p>Skills Required (Primary)<\/p><p>We are looking for a candidate with strong, hands-on primary skills in<span>\u00a0<\/span><b>Azure Local<\/b><span>\u00a0<\/span>and<span>\u00a0<\/span><b>Azure Arc<\/b><span>\u00a0<\/span>(300\u2013400 level). The candidate should be able to design, deploy, configure, and troubleshoot end-to-end hybrid infrastructure solutions.<\/p><p><b>Azure Local (Azure Stack HCI) \u2013 deployment, configuration, and operations<\/b><\/p><ul><li>Software Defined Networking (SDN): plan and implement SDN components, configure logical networks, and troubleshoot connectivity and policy issues.<\/li><\/ul><ul><li>Network ATC: design and apply intent-based networking, validate NIC teaming\/RDMA settings, and remediate configuration drift.<\/li><\/ul><ul><li>Storage Spaces Direct (S2D): deploy and configure clustered storage, capacity planning, performance tuning, and troubleshooting resiliency\/health issues.<\/li><\/ul><ul><li>Storage provisioning and management: create\/expand volumes and shares, manage tiering\/resiliency settings, and operate using Windows Admin Center\/PowerShell.<\/li><\/ul><ul><li><b>Azure Arc (primary)<\/b>: onboard servers and Azure Local resources, manage policies and extensions, enable monitoring\/governance, and troubleshoot connectivity\/agent issues.<\/li><\/ul><ul><li>Azure Virtual Desktop (AVD), optional: core understanding of host pools, session hosts, and hybrid identity considerations for deployment and operations.<\/li><\/ul><ul><li>Virtual machines: create and manage VM workloads on Azure Local, including sizing, availability, and troubleshooting of compute and storage dependencies.<\/li><\/ul><ul><li>Azure Update Manager: plan and operate update orchestration for hybrid machines, reporting\/compliance, and remediation.<\/li><\/ul><p><\/p><p><\/p><p>Windows Server (Windows Server 2012 R2-2025 &#61; advanced level)\u00a0:<\/p><ul><li>Virtualization (Azure Stack HCI\/Local, Hyper-V, VMware)\u00a0<\/li><\/ul><ul><li>System Center Virtual Machine Manager - 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next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as an\u00a0<b>Inside Sales Representative\u00a0in Barcelona <\/b> you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As an <b>Inside Sales Representative<\/b> on our team, you will:\u00a0<\/p><p><\/p><p>- Qualify data via outbound calling activity, profiling a predefined list of prospects and enriching the sales lead pipeline<\/p><p>- Qualify inbound leads (LV\/MV) coming from various sources such as telephone, form submissions, and live chat, and pass qualified leads to EU Account Managers (EUAMs)<\/p><p>- Provide administrative support for the Lead Assign Tool (LV Latex) by assigning leads and ensuring up-to-date results are accurately reflected in the CRM (HPD)<\/p><p>- Support funnel management by collaborating with EUAMs and Partner - Business Managers (PBMs) to ensure MV and LV opportunity statuses are regularly updated in HPD<\/p><p>- Maintain IB accounts by managing the database and creating detailed asset records<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p>- Are an advanced user of the Windows environment and have strong Excel skills<\/p><p>- Have experience with CRM management and data handling<\/p><p>- Possess excellent organizational skills and attention to detail<\/p><p>- Are available to travel and attend in-person events such as trade shows when required<\/p><p>- Bring an empathetic and enthusiastic personality to your interactions<\/p><p>- Are a strong and attentive listener<\/p><p>- Are highly self-motivated and proactive in your approach<\/p><p>- Think strategically and approach problems with a solutions-focused mindset<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0<\/b><\/p><p>- Full time 39 hours\/week <b>permanent <\/b>contract: Monday to Friday 9:00 to 18:00<br \/>- Salary package: Base salary of 20.000 euros gross\/year &#43; up to 4,000 euros gross\/year in bonus\u00a0<br \/>- Great office location in Barcelona\u00a0&#43; hybrid work model after 2 months<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i><\/p><p><\/p><p>R1718217\u00a0<\/p><div><\/div>\",\"ats_external_id\":\"R1718217\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-09T18:18:48.664+02:00\",\"created_at\":\"2026-03-27T15:08:12.913+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjM?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjM\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"camila.borzone@concentrix.com\"},\"first_name\":\"Borzone Alvarez, Camila\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102982889\",\"wid\":\"6e36532b0e2f100dd0e80a6d8b800000\",\"descriptor\":\"Camila Borzone Alvarez (102982889)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2951\",\"descriptor\":\"Advisor II, Sales - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367032\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inside-Sales-Representative--English-speaking----Hybrid-HG03_R1718217-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inside-Sales-Representative--English-speaking----Hybrid-HG03_R1718217-1\/apply\",\"job_requisition_id\":\"R1718217\"}],\"organizations\":[{\"wid\":\"7e2140314d3b101ef568d7770dc70000\",\"descriptor\":\"W0ZOD2 P_Sbt_Spain_Hpi Gsb Designjet\",\"reference_id\":\"W0ZOD2\",\"custom_reference_id\":\"W0ZOD2\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"c03d0478f7c3101ee7960030f71d0000\",\"descriptor\":\"20102 - Hpinc - WHSBTSPAIN22\",\"reference_id\":\"WHSBTSPAIN22\",\"custom_reference_id\":\"WHSBTSPAIN22\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"linda.arnott@concentrix.com\"},\"first_name\":\"Linda Arnott (102538523)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1718217\",\"wid\":\"f1e248cab2c6101fff4e8b0dc9430000\",\"descriptor\":\"Inside Sales Representative (English-speaking) - Hybrid HG03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1834\",\"campaign_id\":\"319\",\"campaign_title\":\"Advisor II, B2B Sales R1718168\",\"campaign_type\":\"job_application\",\"job_title\":\"Account Manager (French-speaking) on-site HS03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Account Manager (French-speaking) on-site HS03\",\"long_description\":\"<div><p><b><span>What you will do in this role<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>In everything we do, we believe in doing right by and for people \u2013 our clients,<span>\u00a0<\/span><\/span><span>their<\/span><span><span>\u00a0<\/span>customers, our people, our community, and our planet.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As an<span>\u00a0<\/span><\/span><\/span><b><span>Account Manager<\/span><\/b><span><span><span>\u00a0<\/span>on our team, you will:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Execute and achieve sales quota and targets<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Focus on SMB sales, mainly outbound activities to a set of SMB customers<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Build and maintain a relationship with a set of clients to increase the revenue or growth numbers<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Track, manage, and report ongoing activity relative to sales plan<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Communicate client feedback to appropriate parties for follow up and resolution<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Maintain good CRM hygiene and tracking by accurately tracking all events within the CRM<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Your qualifications<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We embrace our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Concentrix is a great match if you:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Have a proficient or bilingual level of<span>\u00a0French <\/span><\/span><span>with an advanced English level<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have a solid Sales Background (outbound environment)<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Are achievement and goal oriented<\/span><span><span>\u00a0<\/span>and motivated and self-starter<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Have<span>\u00a0<\/span><\/span><span>s<\/span><span>trong communication<\/span><span><span>\u00a0<\/span><\/span><span>and good computer<span>\u00a0<\/span><\/span><span>skills<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Have pipeline management and forecasting experience<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>It would be a plus if you have<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Previous<\/span><span><span>\u00a0<\/span>experience working with channel<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<span>\u00a0<\/span><\/span><span>That\u2019s<\/span><span><span>\u00a0<\/span>why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In this role, we offer benefits that help support your unique lifestyle:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Full time 39 hours\/week contract: Monday-Friday 9-18h<\/span><\/span><br \/><span><span>- Salary <\/span>21,376\u00a0<span>euros gross\/year &#43; up to <\/span>5500<span> euros gross\/year in bonus\u00a0<\/span><\/span><br \/><span><span>- Great office location in Barcelona<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Friends hunting (referral) bonus<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Full paid training about the company and the project you will be working on<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Career development program and specialized courses<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Experience the best version of you!<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>At<span>\u00a0<\/span><\/span><\/span><b><span>Concentrix<\/span><\/b><span><span>, we invest in our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>because we know that when our people thrive, our clients and their customers thrive.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Concentrix is an equal opportunity employer<\/span><\/i><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><i><span>We&#39;re<\/span><span><span>\u00a0<\/span>proudly<span>\u00a0<\/span><\/span><span>united as one<\/span><span><span>\u00a0<\/span>team, one company, globally.<span>\u00a0<\/span><\/span><span>We&#39;re<\/span><span><span>\u00a0<\/span>committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/i><span>\u00a0<\/span><\/p><p><span>R1718168 <\/span><\/p><\/div>\",\"ats_external_id\":\"R1718168\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"276.96\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-01T07:51:26.287+02:00\",\"created_at\":\"2026-03-27T13:05:52.257+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTk?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTk\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"French\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"petronela.lukacova@concentrix.com\"},\"first_name\":\"Luk\u00e1\u010dov\u00e1, Petronela\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366752\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Account-Manager--French-speaking--on-site-HS03_R1718168\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Account-Manager--French-speaking--on-site-HS03_R1718168\/apply\",\"job_requisition_id\":\"R1718168\"}],\"organizations\":[{\"wid\":\"003ea3a0bf73101ee7959c6a0e830000\",\"descriptor\":\"20146 - Hpinc - WHSBTSPAIN26\",\"reference_id\":\"WHSBTSPAIN26\",\"custom_reference_id\":\"WHSBTSPAIN26\",\"company_reference_id\":null},{\"wid\":\"762a036300cf101ef56c04aedba20000\",\"descriptor\":\"W0ZMTM P_Sbt_Spain_Hpi Store Hpi Stor\",\"reference_id\":\"W0ZMTM\",\"custom_reference_id\":\"W0ZMTM\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jeanbaptistepaulhenri.bruno@concentrix.com\"},\"first_name\":\"Jean Baptiste Paul Henri Bruno (102538930)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1718168\",\"wid\":\"2880ae41a0f6101ff6cf019ab0360000\",\"descriptor\":\"Account Manager (French-speaking) on-site HS03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1835\",\"campaign_id\":\"317\",\"campaign_title\":\"Advisor I, B2B Sales R1718138\",\"campaign_type\":\"job_application\",\"job_title\":\"Business Development Representative (Dutch\/Flemish-Speaking) hybrid HP01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\" Job Posting Title Business Development Representative (Dutch\/Flemish-Speaking) hybrid HP01\",\"long_description\":\"<div><p><b><span>What you will do in this role\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As a<span>\u00a0<\/span><\/span><\/span><b><span>Business Developer<\/span><\/b><span><span><span>\u00a0<\/span>on our team, you will:\u00a0<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>\u00a0<\/span><\/span><span><span><span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><\/span><span><span>Generate consistent sales opportunities for the field Sales Representatives<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Identify and qualify prospects and deciders in the targeted companies<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Lead Generation for Sales (Prospect qualification, Scheduling meetings, meeting tracking, product and solutions presentation)<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Identify leads and conduct lead management<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Successful execution of permanent and segment specific telemarketing campaigns<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Your qualifications\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We embrace our<span>\u00a0<\/span><\/span><\/span><span><span>game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Concentrix is a great match if you:\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><\/span><span><span>Are proficient or bilingual in Dutch\/Flemish and advanced in English<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have good knowledge in IT and preferably storage environments<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have very good knowledge of telemarketing \/ sales<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have outbound experience \/ sales experience<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Can identify new sales chances<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have transparent work habits<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Are very good self-organization, punctual, loyal, reliable, high social competence and a team worker<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Don\u2019t<\/span><\/span><span><span><span>\u00a0<\/span>meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What\u2019s<\/span><\/b><b><span><span>\u00a0<\/span>in it for you\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<span>\u00a0<\/span><\/span><\/span><span><span>That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In this role, we offer benefits that help support your unique lifestyle:\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span>Full time 39 hours\/week contract: <\/span>Monday - Friday 09:00 to 18:00<\/span><br \/><span><span>- Salary <\/span>25.376\u20ac\u00a0<span>euros gross\/year &#43; up to <\/span>4.000\u20ac\u00a0<span>euros gross\/year in bonus\u00a0<\/span><\/span><br \/><span><span>- Great office location in Barcelona (hybrid)<\/span><\/span><br \/><span><span>- Friends hunting (referral) bonus<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Full paid training about the company and the project you will be working on<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Career development program and specialized courses<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Experience the best version of you!\u00a0\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>At Concentrix, we invest in our<span>\u00a0<\/span><\/span><\/span><span><span>game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;<span>\u00a0<\/span><\/span><\/span><span><span>game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Concentrix is an equal opportunity employer\u00a0\u00a0<\/span><\/i><span>\u00a0<\/span><\/p><\/div><div><p><i><span>\u00a0<\/span><\/i><span>\u00a0<\/span><\/p><\/div><div><p><i><span>We&#39;re<\/span><\/i><i><span><span>\u00a0<\/span>proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/i><span>\u00a0<\/span><\/p><\/div><p><span>R1718138<\/span><\/p>\",\"ats_external_id\":\"R1718138\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-01T07:51:26.378+02:00\",\"created_at\":\"2026-03-27T11:08:47.807+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTc?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTc\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"Dutch\"],\"recruiter\":{\"email\":{\"address\":\"lucie.novotna@concentrix.com\"},\"first_name\":\"Novotn\u00e1, Lucie\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103255681\",\"wid\":\"d13ea653bade103b4f2da200b6950000\",\"descriptor\":\"Lucie Novotn\u00e1 (103255681)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3364\",\"descriptor\":\"Advisor I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366716\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Business-Development-Representative--Dutch-Flemish-Speaking--hybrid-HP01_R1718138\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Business-Development-Representative--Dutch-Flemish-Speaking--hybrid-HP01_R1718138\/apply\",\"job_requisition_id\":\"R1718138\"}],\"organizations\":[{\"wid\":\"c03d0478f7c3101fcc3822ff9ef40000\",\"descriptor\":\"W0ZPEX P_Sbt_Spain_Hpe Inside Sales\",\"reference_id\":\"W0ZPEX\",\"custom_reference_id\":\"W0ZPEX\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"3daa876c3ed6101fca8fd32331d90000\",\"descriptor\":\"20135 - Hewlett Packard Enterprise - WHSBTSPAIN25\",\"reference_id\":\"WHSBTSPAIN25\",\"custom_reference_id\":\"WHSBTSPAIN25\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"marc.valles@concentrix.com\"},\"first_name\":\"Marc Valles Fradera (102540337)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1718138\",\"wid\":\"371d3147689e101ff18dc5a924a70000\",\"descriptor\":\"Business Development Representative (Dutch\/Flemish-Speaking) hybrid HP01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1175\",\"campaign_id\":\"16198\",\"campaign_title\":\"Recruiter II R1714390\",\"campaign_type\":\"job_application\",\"job_title\":\"Recruiter (Onsite)\",\"street\":\"USA Farmington Hills MI\",\"address\":\"USA Farmington Hills MI\",\"city\":\"Farmington Hills\",\"state\":\"Michigan\",\"postal_code\":\"48331\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"The Recruiter II ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs. This position is responsible for working with various clients to assess hiring needs and interview candidates for positions. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p><\/p><p><\/p><p><b>A NEW CAREER POWERED BY YOU<\/b><\/p><p><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201c<b>World\u2019s Best Workplaces<\/b>,\u201d \u201c<b>Best Company Culture<\/b>,\u201d and \u201c<b>Best Companies for Career Growth<\/b>\u201d awards every year? Then a\u00a0 Recruiter II position at Concentrix is just the right place for you!<\/p><p><\/p><p>As a Recruiter II , you\u2019ll join an organically diverse team from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p><p><\/p><p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/b><\/p><p><br \/>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>WHAT YOU WILL DO IN THIS ROLE\u00a0 <\/b><\/p><p><\/p><p>As a Recruiter II , you will:<\/p><ul><li><p>Responsible for assisting with implementation and administration of recruitment programs<\/p><\/li><li><p>Receive, screen, and file incoming resumes, background, and reference checks<\/p><\/li><li><p>Conduct initial screening interviews, telephone interviews, and\/or face-to-face interviews with prospective applicants<\/p><\/li><li><p>Assist with recommendations to hiring manager on candidate hire, and partner with appropriate stakeholders to offer competitive compensation packages and facilitate negotiation with candidates<\/p><\/li><li><p>Leverage various resources - internet, community organizations, print media, formal\/informal networks, colleges, trade associations - to directly and indirectly source qualified candidates<\/p><\/li><li><p>Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools<\/p><\/li><li><p>Maintain consistent standards for all applicants and ensure compliance with all local rules and regulations related to hiring and recruiting<\/p><\/li><li><p>Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioral competencies needed for success in each role<\/p><\/li><li><p>Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behavior for all involved in the recruiting process<\/p><\/li><\/ul><p><\/p><p><\/p><p><b>YOUR QUALIFICATIONS<\/b><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Recruiter II role include:<\/p><ul><li><p>18 Years of age or older with a completed High School Diploma or GED required<\/p><\/li><li><p>At least two years of relevant experience<\/p><\/li><li><p>Bachelor&#39;s Degree preferred<\/p><\/li><li><p>Strong communication skills, both written and verbal<\/p><\/li><li><p>Ability to multi-task, prioritize, and meet timelines on deliverables<\/p><\/li><li><p>Proficient in Microsoft Office<\/p><\/li><li><p>Self-starter, sense of urgency, works well under pressure, ability to work in high-velocity environment<\/p><\/li><li><p>Sense of professionalism and ability to develop relationships<\/p><\/li><li><p>Strong attention to detail<\/p><\/li><li><p>Ability to handle and maintain confidential information<\/p><\/li><li><p>Must reside in the United States and have a valid U.S. address for residence<\/p><\/li><\/ul><p><\/p><p><b>WHAT\u2019S IN IT FOR YOU<\/b><br \/>\u00a0<\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary range for this position is $18.50- $20.00 USD. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay &#34;early,&#34; when you want it<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ&#43; Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey\u00a0<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p><\/p><p><\/p><p><b>REIMAGINE THE BEST VERSION OF YOU!\u00a0 <\/b><br \/>\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>JOB AVAILABILITY<\/b><\/p><p><\/p><p>This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.\u00a0 The deadline to apply for this position is: April 14, 2026.<\/p><p><\/p><p><b>ACKNOWLEDGEMENTS:<\/b><\/p><p><\/p><p><b>Physical and Mental Requirements<br \/>\u00a0<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>\u00a0<\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">English<\/a><\/p><\/li><li><p><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">Spanish<\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>\u00a0<\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>\u00a0<\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. 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Delrecruiting - DELRECRUITING\",\"reference_id\":\"DELRECRUITING\",\"custom_reference_id\":\"DELRECRUITING\",\"company_reference_id\":null},{\"wid\":\"df2f068c35b10143c76f7b115010bbf1\",\"descriptor\":\"W0ZASC Delivery recruiting MSA\",\"reference_id\":\"W0ZASC\",\"custom_reference_id\":\"W0ZASC\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"nicole.crockett@concentrix.com\"},\"first_name\":\"Ivri Crockett (100057712)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1714390\",\"wid\":\"5b995f0599cb101d4a96e593e1460000\",\"descriptor\":\"Recruiter (Onsite)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1176\",\"campaign_id\":\"16191\",\"campaign_title\":\"Professional II, External Marketing R1716470\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Marketing Manager\",\"street\":\"GBR Work-at-Home\",\"address\":\"GBR Work-at-Home\",\"city\":\"GBR\",\"state\":\"London\",\"postal_code\":\"BF1 2AT\",\"region\":null,\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"Our growth depends on the strength of our client relationships and the stories we tell about the work we deliver.\\nWe are looking for an experienced Customer Marketing Manager who knows how to turn client success into market credibility. This role sits at the intersection of Sales, Account Management, Delivery and Marketing. You will identify the right stories, secure the right approvals and ensure we show up with credible, referenceable proof.\\nYou bring positive, client-friendly energy. You are confident, professional and easy to work with. You know how to build trust quickly and navigate approvals without friction.\\nThis is not an entry-level advocacy role. We need someone who has built case study pipelines, managed references and worked confidently with enterprise clients before.\\nThe mandate is clear: Surface the right wins. Build advocacy. Strengthen credibility in the market.\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><\/p><p>Our growth depends on the strength of our client relationships and the stories we tell about the work we deliver.<br \/>We are looking for an experienced Customer Marketing Manager who knows how to turn client success into market credibility. This role sits at the intersection of Sales, Account Management, Delivery and Marketing. You will identify the right stories, secure the right approvals and ensure we show up with credible, referenceable proof.<br \/>You bring positive, client-friendly energy. You are confident, professional and easy to work with. You know how to build trust quickly and navigate approvals without friction.<\/p><p><\/p><p>This is not an entry-level advocacy role. We need someone who has built case study pipelines, managed references and worked confidently with enterprise clients before.<br \/>The mandate is clear: Surface the right wins. Build advocacy. Strengthen credibility in the market.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p><b>Identify and Activate New Logo and Project Wins<\/b><\/p><p>\u2022 Partner with Sellers and Account Managers to identify new logo wins and significant project milestones.<br \/>\u2022 Assess opportunities for website announcements, news releases and coordinated communications.<br \/>\u2022 Work with PR and Communications teams to amplify client stories appropriately.<br \/>\u2022 Engage clients professionally and positively to secure approvals and participation.<\/p><p><b>Build High-Impact Case Studies and Client Stories<\/b><\/p><p>\u2022 Proactively identify strong case study and reference opportunities across services and product engagements.<br \/>\u2022 Develop written, video and presentation-ready client stories.<br \/>\u2022 Ensure stories are commercially relevant and aligned to priority industries and propositions.<br \/>\u2022 Maintain a structured pipeline of publishable and referenceable content.<\/p><p><b>Develop and Manage Customer Advocacy Programmes<\/b><\/p><p>\u2022 Build and scale a structured client reference programme that supports Sales and Marketing.<br \/>\u2022 Recruit and nurture client advocates for speaking engagements, events and PR opportunities.<br \/>\u2022 Develop Customer Advisory Boards or similar engagement forums where appropriate.<br \/>\u2022 Track reference usage and ensure a positive, professional client experience throughout.<\/p><p><b>Work Cross-Functionally with Commercial Teams<\/b><\/p><p>\u2022 Build strong relationships with Sellers, Account Managers and Delivery teams.<br \/>\u2022 Educate internal teams on how and when to surface client stories.<br \/>\u2022 Balance commercial ambition with client relationship sensitivity.<\/p><p><b>Support Awards and Industry Recognition<\/b><\/p><p>\u2022 Identify opportunities for joint client awards and industry recognition programmes.<br \/>\u2022 Partner with PR and Marketing to manage submissions.<br \/>\u2022 Ensure client success is visible in the right forums.<\/p><div><\/div><p><b>Objectives &amp; Measures of Success<\/b><\/p><p>\u2022 Increased volume and quality of referenceable client stories.<br \/>\u2022 Growth in published case studies aligned to strategic industries and growth areas.<br \/>\u2022 Increased availability and responsiveness of client references for Sales.<br \/>\u2022 Successful coordination of client announcements and milestone communications.<br \/>\u2022 Strong internal feedback from Sellers and Account Managers.<br \/>\u2022 Positive feedback from clients participating in advocacy programmes.<\/p><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Concentrix is a great match if you have:<\/p><p><\/p><p><b>Essential<\/b><\/p><p>\u2022 Fluent English speaker<\/p><p>Proven experience in a B2B Customer Marketing, Advocacy or Reference Management role.<br \/>\u2022 Experience working in enterprise services, SaaS or technology environments.<br \/>\u2022 Demonstrable track record building and managing client case study and reference programmes.<br \/>\u2022 Experience working directly with Sales and Account Management teams.<br \/>\u2022 Strong stakeholder management skills, including navigating client approvals and sensitivities.<br \/>\u2022 Excellent written communication skills with strong commercial judgement.<br \/>\u2022 Professional presence and confident client-facing communication style.<\/p><p><b>Highly Desirable<\/b><\/p><p>\u2022 Experience in both services and product-led environments.<br \/>\u2022 Exposure to enterprise PR and communications processes.<br \/>\u2022 Experience establishing or managing Customer Advisory Boards.<br \/>\u2022 Familiarity with CRM systems and reference tracking tools.<\/p><div><\/div><p><b>Core Competencies &amp; Leadership Capabilities<\/b><\/p><p>\u2022 Positive, client-friendly energy.<br \/>\u2022 Commercially aware and relationship-focused.<br \/>\u2022 Confident engaging senior client stakeholders.<br \/>\u2022 Highly organised and process-oriented.<br \/>\u2022 Proactive and opportunity-driven.<br \/>\u2022 Trusted partner to Sales and Account teams.<\/p><p><\/p><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p>\",\"ats_external_id\":\"R1716470\",\"location\":\"GBR, London\",\"job_type\":\"full_time\",\"salary\":\"45000\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-04-10T02:04:42.514+08:00\",\"created_at\":\"2026-03-27T08:58:53.158+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjE5MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Customer-Marketing-Manager_R1716470-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"External Marketing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"organization_reference_id\":\"WUK14\"},\"location\":{\"city\":\"GBR\",\"state\":\"London\",\"country\":{\"wid\":\"29247e57dbaf46fb855b224e03170bc7\",\"iso2\":\"GB\",\"iso3\":\"GBR\",\"descriptor\":\"United Kingdom\",\"iso_numeric\":\"826\"},\"postal_code\":\"BF1 2AT\",\"primary_location\":{\"id\":\"GB-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e43b221a95c361\",\"descriptor\":\"GBR Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.lauda@concentrix.com\"},\"first_name\":\"Lauda Gonzalez, Maria Agustina\"},\"categories\":[{\"descriptor\":\"CF External Marketing\"}],\"recruiters\":[{\"id\":\"102542289\",\"wid\":\"da7d7d2449a21010332fe19310150001\",\"descriptor\":\"Maria Agustina Lauda Gonzalez (102542289)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0408\",\"descriptor\":\"Professional II, External Marketing\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368094\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Customer-Marketing-Manager_R1716470-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Customer-Marketing-Manager_R1716470-1\/apply\",\"job_requisition_id\":\"R1716470\"}],\"organizations\":[{\"wid\":\"f9af6d726098019bab7d69163c069fbc\",\"descriptor\":\"(CORP) Corporate Marketing\",\"reference_id\":\"CORPORATEMKTNG\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"custom_reference_id\":null,\"company_reference_id\":\"WUK14\"},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"sarah.cassidy@concentrix.com\"},\"first_name\":\"Sarah Cassidy (791835)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1716470\",\"wid\":\"070d817d0052101f5a10a46a37d10000\",\"descriptor\":\"Customer Marketing Manager\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8B\",\"wid\":\"0227dc387a0901afed42c8f6e0656d35\",\"descriptor\":\"Grade 8B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1177\",\"campaign_id\":\"16177\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1716085\",\"campaign_type\":\"job_application\",\"job_title\":\"Azure Local Customer Engineer\",\"street\":\"ESP Work-at-Home\",\"address\":\"ESP Work-at-Home\",\"city\":\"ESP\",\"state\":\"A Coruna\",\"postal_code\":\".\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>As a Customer Engineer, you will collaborate directly with customer teams to provide expert advisory services across a range of technologies. By leveraging structured intellectual property (MIP) engagements, you will establish trusted advisor relationships and guide customers towards achieving a healthy and secure state.\u00a0<\/p><p><\/p><p><b>Skills Required:<\/b><\/p><p><\/p><p>Azure Local Deployment and configuration:<\/p><ul><li><p>Software Defined Networking Deployments and Configuration\u00a0<\/p><\/li><li><p>Network ATC\u00a0<\/p><\/li><li><p>Storage Spaces Direct Deployments and Configuration\u00a0<\/p><\/li><li><p>Storage Provisioning<\/p><\/li><li><p>Azure ARC for Servers\u00a0<\/p><\/li><li><p>Azure Virtual Desktop\u00a0<\/p><\/li><li><p>Virtual Machines\u00a0<\/p><\/li><li><p>Azure Update Manager\u00a0<\/p><\/li><li><p>Azure Monitor\u00a0<\/p><\/li><\/ul><p><\/p><p>Windows Server (Windows Server 2012 R2-2025 &#61; advanced level):<\/p><ul><li><p>Virtualization (Azure Stack HCI\/Local, Hyper-V, VMware)\u00a0<\/p><\/li><li><p>System Center Virtual Machine Manager - SCVMM<\/p><\/li><\/ul><p><\/p><p>Azure Hybrid Services:<\/p><ul><li><p>Azure Backup and Site Recovery\u00a0<\/p><\/li><li><p>Azure Migrate<\/p><\/li><li><p>Azure ARC<\/p><\/li><li><p>Azure Monitor<\/p><\/li><li><p>Azure Virtual Machine - VM<\/p><\/li><li><p>Azure Virtual Desktop - AVD<\/p><\/li><li><p>Backup and migration tools (SCDPM, Veeam, Commvault, Carbonite, \u2026)<\/p><\/li><li><p>General Azure IaaS platform (networking, storage, etc.)\u00a0<\/p><\/li><\/ul><p><\/p><p><b>Optional Skills:\u00a0<\/b><\/p><ul><li><p>Entra ID (RBAC, AuthN\/AuthZ, Hybrid identity, Entra ID Domain Services)<\/p><\/li><li><p>Azure Kubernetes Services \u2013 AKS<\/p><\/li><li><p>Azure PaaS Services (Function App, APIM, Automation)<\/p><\/li><li><p>Infrastructure as code (Bicep\/ARM or Terraform)<\/p><\/li><li><p>Azure Network security (NSG, BGP routing, ExpressRoute and Gateway)<\/p><\/li><\/ul><p><\/p><p><b>Relevant Certifications:<\/b><\/p><ul><li><p>Microsoft Certified Systems Engineer (MCSE) or equivalent\u00a0<\/p><\/li><li><p>Microsoft Certified Trainer \u2013 MCT or equivalent\u00a0<\/p><\/li><li><p>Microsoft Certified Windows Server Hybrid Administrator Associate AZ800\/AZ801<\/p><\/li><li><p>Microsoft Certified Azure Solutions Architect Expert \u2013 AZ305<\/p><\/li><li><p>Microsoft Certified Azure Administrator \u2013 AZ104<\/p><\/li><li><p>Microsoft Certified: Azure Virtual Desktop Specialty \u2013 AZ140<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1716085\",\"location\":\"ESP, A Coruna\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-10T00:17:11.122+08:00\",\"created_at\":\"2026-03-27T08:58:37.064+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjE3Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Azure-Local-Customer-Engineer_R1716085\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315ebe8c0e6e7e0c\",\"descriptor\":\"Concentrix CVG Servicios Inform\u00e1ticos, SL\",\"reference_id\":\"YES01\",\"organization_reference_id\":\"YES01\"},\"location\":{\"city\":\"ESP\",\"state\":\"A Coruna\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"ES-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e437fea91dc35c\",\"descriptor\":\"ESP Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jennifer.martin1@concentrix.com\"},\"first_name\":\"Martin, Jennifer Marie\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"103277089\",\"wid\":\"279f2afc61bd10061f5ffb8215d60000\",\"descriptor\":\"Anju Yadav (103277089)\"},{\"id\":\"102235071\",\"wid\":\"66eb1bb5f1ec1015227a851cca890000\",\"descriptor\":\"Jennifer Martin (102235071)\"},{\"id\":\"103177682\",\"wid\":\"8bfd6f5bc47510265dce205903d30000\",\"descriptor\":\"Ritik Sehgal (103177682)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367189\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Azure-Local-Customer-Engineer_R1716085\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Azure-Local-Customer-Engineer_R1716085\/apply\",\"job_requisition_id\":\"R1716085\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315ebe8c0e6e7e0c\",\"descriptor\":\"Concentrix CVG Servicios Inform\u00e1ticos, SL\",\"reference_id\":\"YES01\",\"custom_reference_id\":null,\"company_reference_id\":\"YES01\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"bryan.vandenhurk@concentrix.com\"},\"first_name\":\"Bryan van den Hurk Men\u00e9ndez (102538465)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1716085\",\"wid\":\"8df85f95811d101ec5391ec12e840000\",\"descriptor\":\"Azure Local Customer Engineer\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1178\",\"campaign_id\":\"16176\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1716186\",\"campaign_type\":\"job_application\",\"job_title\":\"Azure IaaS Customer Engineer\",\"street\":\"ESP Work-at-Home\",\"address\":\"ESP Work-at-Home\",\"city\":\"ESP\",\"state\":\"A Coruna\",\"postal_code\":\".\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Azure IaaS Customer Engineer will advise on architecture, consulting, and support to help customers drive solutions and resolutions.<\/p><p><\/p><p><b>Technical skills required:<\/b><\/p><p><\/p><p>Broad knowledge of Azure infrastructure with deep understanding of the following:<\/p><ul><li><p>Azure virtual machines<\/p><\/li><li><p>Azure Arc<\/p><\/li><li><p>Azure Backup<\/p><\/li><li><p>Azure Site Recovery<\/p><\/li><li><p>Azure Networking<\/p><\/li><li><p>Azure Storage<\/p><\/li><li><p>Azure Monitor<\/p><\/li><li><p>Azure Insights<\/p><\/li><li><p>Azure Policy<\/p><\/li><li><p>Well architected framework (and implementation of concepts)<\/p><\/li><li><p>Cloud adoption framework (and implementation of concepts)<\/p><\/li><li><p>Well rounded skills in other general areas of Azure infrastructure (IaaS, PaaS, SaaS, etc)<\/p><\/li><\/ul><p><\/p><p><b>Nice to have:<\/b><\/p><ul><li><p>Understanding of competitor clouds and how they compare to Azure<\/p><\/li><li><p>Technical experience with hybrid infrastructures, architecture designs, and technology management.<\/p><\/li><li><p>8&#43; years experience with customer facing roles in systems architecture, administration, operations, software support, IT consulting, on-premises and cloud support or consulting for enterprise and\/or government customer base, and advanced troubleshooting<\/p><\/li><li><p>Understanding of Microsoft\u2019s Modern IT Architecture and Strategy<\/p><\/li><li><p>Proven track record in successfully planning, deploying, operating, and optimizing\u00a0 cloud environments<\/p><\/li><li><p>Azure certifications (Azure Solutions Architect Expert; Azure Security Engineer Associate; Azure Administrator Associate)<\/p><\/li><li><p>Candidates must be able to work independently.<\/p><\/li><li><p>Characteristics of importance include but are not limited to customer service, problem solving, communication skills, and the ability to read\/interpret the needs\/wants of customer executives and leaders.<\/p><\/li><li><p>Advanced Microsoft certifications are preferred.<\/p><\/li><li><p>BA\/BS (or higher) in Information Technology or equivalent experience<\/p><\/li><li><p>Expert level of Microsoft enterprise software product offerings<\/p><\/li><li><p>Excellent demonstrated customer service skills<\/p><\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1716186\",\"location\":\"ESP, A Coruna\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-10T00:17:11.024+08:00\",\"created_at\":\"2026-03-27T08:58:36.767+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjE3Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Azure-IaaS-Customer-Engineer_R1716186\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315ebe8c0e6e7e0c\",\"descriptor\":\"Concentrix CVG Servicios Inform\u00e1ticos, SL\",\"reference_id\":\"YES01\",\"organization_reference_id\":\"YES01\"},\"location\":{\"city\":\"ESP\",\"state\":\"A Coruna\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"ES-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e437fea91dc35c\",\"descriptor\":\"ESP Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jennifer.martin1@concentrix.com\"},\"first_name\":\"Martin, Jennifer Marie\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"103277089\",\"wid\":\"279f2afc61bd10061f5ffb8215d60000\",\"descriptor\":\"Anju Yadav (103277089)\"},{\"id\":\"102235071\",\"wid\":\"66eb1bb5f1ec1015227a851cca890000\",\"descriptor\":\"Jennifer Martin (102235071)\"},{\"id\":\"103177682\",\"wid\":\"8bfd6f5bc47510265dce205903d30000\",\"descriptor\":\"Ritik Sehgal (103177682)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367283\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Azure-IaaS-Customer-Engineer_R1716186\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Azure-IaaS-Customer-Engineer_R1716186\/apply\",\"job_requisition_id\":\"R1716186\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315ebe8c0e6e7e0c\",\"descriptor\":\"Concentrix CVG Servicios Inform\u00e1ticos, SL\",\"reference_id\":\"YES01\",\"custom_reference_id\":null,\"company_reference_id\":\"YES01\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"bryan.vandenhurk@concentrix.com\"},\"first_name\":\"Bryan van den Hurk Men\u00e9ndez (102538465)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1716186\",\"wid\":\"75d6cbbe39ac101ec54cbd11ce210000\",\"descriptor\":\"Azure IaaS Customer Engineer\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1179\",\"campaign_id\":\"16162\",\"campaign_title\":\"Sr. Specialist, Customer Acquisition R1716245\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Specialist, Customer Acquisition\",\"street\":\"SGP Singapore - 80 Pasir Panjang Road, 15-83\/84 Mapletree Business City #2\",\"address\":\"SGP Singapore - 80 Pasir Panjang Road, 15-83\/84 Mapletree Business City #2\",\"city\":\"Singapore\",\"state\":\"Central Singapore\",\"postal_code\":\"117372\",\"region\":null,\"country\":\"Singapore\",\"short_description\":\"The Customer Acquisition role is responsible for converting high-intent inbound interest into new Business and Enterprise customers. This role blends structured qualification, solution-based consultative selling, and disciplined pipeline management. You will engage prospects who are evaluating AI solutions, uncover business needs, and guide them through a streamlined and value-driven sales cycle.\\n\\nSuccess in this role requires strong discovery skills, the ability to articulate clear business value, and consistent performance across activity, conversion, and revenue targets. You will serve as a trusted advisor to prospects exploring how AI can transform their workflows, while ensuring a smooth and professional customer experience from first interaction to close.\",\"long_description\":\"<p><b>JOB RESPONSIBILITIES<\/b><\/p><p><b>Pipeline &amp; Customer Engagement<\/b><\/p><ul><li><p>Respond to inbound leads with timely, high-quality outreach across calls, email, and digital channels.<\/p><\/li><li><p>Conduct structured discovery to identify customer use cases, technical needs, and decision criteria.<\/p><\/li><li><p>Guide prospects through a clear sales cycle that includes qualification, value articulation, product guidance, objection handling, and closing.<\/p><\/li><\/ul><p><\/p><p><b>Sales Execution &amp; Performance<\/b><\/p><ul><li><p>Own the full sales cycle from first contact to signature, ensuring a high-conversion customer journey.<\/p><\/li><li><p>Consistently meet or exceed monthly KPIs, including activity targets, conversion rates, pipeline coverage, and quota attainment.<\/p><\/li><li><p>Maintain crisp, accurate pipeline hygiene and forecasting in Salesforce.<\/p><\/li><\/ul><p><\/p><p><b>Collaboration &amp; Customer Experience<\/b><\/p><ul><li><p>Provide feedback on customer needs, competitive insights, and product opportunities to internal teams.<\/p><\/li><li><p>Uphold a high standard of professionalism, responsiveness, and customer-centric communication.<\/p><\/li><\/ul><p><\/p><p><b>Product Knowledge &amp; Market Awareness<\/b><\/p><ul><li><p>Stay up to date on the product functionality, new feature releases, and real-world use cases.<\/p><\/li><li><p>Understand AI\/ML market trends and competitive dynamics to position the product effectively during customer conversations.<\/p><\/li><li><p>Stay flexible and able to be agile in an ever changing landscape<\/p><\/li><li><p>Ad hoc tasks given<\/p><\/li><\/ul><p><\/p><p><b>REQUIREMENTS<\/b><\/p><p><b>Experience &amp; Skills<\/b><\/p><ul><li><p><b>3\u20135 years of inside sales or closing experience in SaaS<\/b>, preferably in a high-velocity or SMB sales environment.<\/p><\/li><li><p>Proven track record of meeting or exceeding pipeline and revenue targets.<\/p><\/li><li><p>Strong verbal and written communication skills with an ability to build credibility quickly.<\/p><\/li><li><p>Skilled in consultative selling and discovery frameworks (e.g., BANT, MEDDICC\u2026).<\/p><\/li><li><p>Comfortable running structured sales calls, handling objections, and proposing tailored solutions.<\/p><\/li><li><p>Proficiency in both English and Korean is required to effectively manage client engagements in South Korea and Southeast Asia. This role necessitates strong communication skills to cater to our diverse client base and ensure seamless interactions across these regions.<\/p><\/li><\/ul><p><\/p><p><b>Tools &amp; Operating Rigor<\/b><\/p><ul><li><p>Proficiency with\u00a0<b>Salesforce<\/b>\u00a0or other CRMs. Strong commitment to pipeline accuracy and data hygiene.<\/p><\/li><li><p>Familiarity with sales engagement tools and workflows (e.g., call cadences, email sequencing)<\/p><\/li><\/ul><p><\/p><p><b>Mindset &amp; Behaviors<\/b><\/p><ul><li><p>Highly motivated, competitive, and performance-driven.<\/p><\/li><li><p>Organized and reliable in managing multiple prospects and follow-up cycles.<\/p><\/li><li><p>Customer-obsessed, solution-oriented, and eager to contribute to a rapidly evolving AI business.<\/p><\/li><\/ul><p><\/p><p><b>OTHER INFORMATIONS<\/b><\/p><ul><li><p>Permanent position<\/p><\/li><li><p>Working Arrangement: Fully on-site<\/p><\/li><li><p>Working Hours: Monday-Friday<\/p><\/li><li><p>Office Location: 80 Pasir Panjang Rd, #15-83 Mapletree Business City II, Singapore 117372<\/p><\/li><\/ul><p><\/p><p><b>This client is one of the most influential AI organizations in the world \u2014 the team behind the breakthrough technology that changed how billions interact with AI. Working here puts you at the center of global innovation in generative AI, with unmatched career exposure. <\/b><\/p><p><\/p><p><b>Privacy and Information security<\/b><\/p><ul><li><p>Adhere security requirements in the process.<\/p><\/li><li><p>Protect the privacy of personal information.<\/p><\/li><\/ul><p><\/p><p>If this sounds like an interesting opportunity, hit apply!<\/p><p><\/p><p><i>*Only shortlisted candidates will be contacted<\/i><\/p>\",\"ats_external_id\":\"R1716245\",\"location\":\"Singapore, Central Singapore\",\"job_type\":\"full_time\",\"salary\":\"72114\",\"salary_type\":\"annually\",\"salary_currency\":\"SGD\",\"updated_at\":\"2026-04-10T00:17:03.548+08:00\",\"created_at\":\"2026-03-27T08:58:24.783+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjE2Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SGP-Singapore---80-Pasir-Panjang-Road-15-8384-Mapletree-Business-City-2\/Sr-Specialist--Customer-Acquisition_R1716245\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"23c30a8e5e741021142cdaabede70000\",\"descriptor\":\"Concentrix Srev Singapore Pte. Ltd.\",\"reference_id\":\"RSG04\",\"organization_reference_id\":\"RSG04\"},\"location\":{\"city\":\"Singapore\",\"state\":\"Central Singapore\",\"country\":{\"wid\":\"80938777cac5440fab50d729f9634969\",\"iso2\":\"SG\",\"iso3\":\"SGP\",\"descriptor\":\"Singapore\",\"iso_numeric\":\"702\"},\"postal_code\":\"117372\",\"primary_location\":{\"id\":\"SG-SIN-MAPLE-01\",\"wid\":\"560eef7f80b8101d397ccdaf3aa40000\",\"descriptor\":\"SGP Singapore - 80 Pasir Panjang Road, 15-83\/84 Mapletree Business City #2\"}},\"languages\":[\"English\",\"Korean\"],\"recruiter\":{\"email\":{\"address\":\"nurliyanaizzati.abdrahman@concentrix.com\"},\"first_name\":\"Abd Rahman, Nurliyana Izzati\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"020523\",\"wid\":\"78893d07c56a10053c5623868bc80000\",\"descriptor\":\"Nurliyana Izzati Abd Rahman (020523)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI03CA\",\"descriptor\":\"Sr. Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367954\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SGP-Singapore---80-Pasir-Panjang-Road-15-8384-Mapletree-Business-City-2\/Sr-Specialist--Customer-Acquisition_R1716245\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SGP-Singapore---80-Pasir-Panjang-Road-15-8384-Mapletree-Business-City-2\/Sr-Specialist--Customer-Acquisition_R1716245\/apply\",\"job_requisition_id\":\"R1716245\"}],\"organizations\":[{\"wid\":\"646d58078ec31003f16ab1c82a530000\",\"descriptor\":\"COGS (CORP) 160 Selling Services Direct\",\"reference_id\":\"SREVSELL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"7511f964c487100193573db3642a0000\",\"descriptor\":\"W100S0 Open AI SMB APJ\",\"reference_id\":\"W100S0\",\"custom_reference_id\":\"W100S0\",\"company_reference_id\":null},{\"wid\":\"b0b1331a6e701001022cbe3504700000\",\"descriptor\":\"26112 - Open AI - 980009421\",\"reference_id\":\"980009421\",\"custom_reference_id\":\"980009421\",\"company_reference_id\":null},{\"wid\":\"23c30a8e5e741021142cdaabede70000\",\"descriptor\":\"Concentrix Srev Singapore Pte. Ltd.\",\"reference_id\":\"RSG04\",\"custom_reference_id\":null,\"company_reference_id\":\"RSG04\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mudzakir.agus@concentrix.com\"},\"first_name\":\"Mudzakir Agus (103503942)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716245\",\"wid\":\"6050ec8cad54101f12025b81c5980000\",\"descriptor\":\"Sr. Specialist, Customer Acquisition\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1180\",\"campaign_id\":\"16093\",\"campaign_title\":\"Quality Assurance Engineer II (TCF) R1714192\",\"campaign_type\":\"job_application\",\"job_title\":\"Quality Assurance Engineer\",\"street\":\"PHL Quezon City - EXXA Tower, 7th floor\",\"address\":\"PHL Quezon City - EXXA Tower, 7th floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Quality Assurance Engineer is responsible for ensuring the quality, stability, and performance of platform implementations across the software development lifecycle. This role provides hands-on and technical leadership\u2014owning test strategy for assigned projects, partnering closely with Engineering and Delivery teams, and driving continuous improvement to deliver high-quality solutions across Zendesk and other business-critical platforms.\",\"long_description\":\"<p>Key Responsibilities<br \/>Quality Ownership &amp; Strategy<br \/>\u2022<br \/>Own end-to-end quality for assigned projects across Zendesk and other platforms.<br \/>\u2022<br \/>Define and execute QA strategies aligned with business and technical requirements.<br \/>\u2022<br \/>Contribute to quality standards, best practices, and release readiness criteria across multiple platforms.<br \/>Test Planning &amp; Design<br \/>\u2022<br \/>Create test plans covering functional, regression, integration, performance, and UAT testing.<br \/>\u2022<br \/>Design and maintain test scenarios, test cases, and test data for platform-specific features, including Zendesk workflows, automations, triggers, views, SLAs, integrations, and comparable functionality in other platforms.<br \/>\u2022<br \/>Assess testing scope, risks, and priorities for complex multi-platform implementations and provide effort estimates.<br \/>Test Execution &amp; Defect Management<br \/>\u2022<br \/>Execute and oversee testing activities, focusing on complex or high-risk functionality across platforms.<br \/>\u2022<br \/>Identify, document, and track defects, ensuring timely resolution and clear communication.<br \/>\u2022<br \/>Perform root cause analysis and collaborate with developers to validate fixes and prevent regressions.<br \/>Tooling &amp; (Preferred) Test Automation<br \/>\u2022<br \/>Maintain strong testing practices and recommend tools and processes that improve coverage and efficiency.<br \/>\u2022<br \/>Preferred: Design, develop, and maintain automated tests for UI, API, and integration testing across Zendesk and other platforms.<br \/>\u2022<br \/>Preferred: Contribute to automation strategy, improve automation coverage, and support integration with CI\/CD pipelines.<br \/>\u2022<br \/>Evaluate and recommend testing tools and frameworks suitable for platforms.<br \/>Process Improvement &amp; Best Practices<br \/>\u2022<br \/>Identify opportunities to improve testing efficiency, effectiveness, and consistency across platforms.<br \/>\u2022<br \/>Maintain QA documentation, including test strategies, checklists, test matrices, and platform-specific testing guidelines.<br \/>\u2022<br \/>Stay current with platform updates, releases, and QA best practices; act as a quality advocate within delivery teams.<br \/>Collaboration &amp; Mentorship<br \/>\u2022<br \/>Collaborate with Project Managers, Functional Consultants, Developers, Business Analysts, and UI\/ UX across multiple initiatives.<br \/>\u2022<br \/>Provide guidance and informal mentorship to junior QA engineers.<br \/>Stakeholder Communication &amp; Reporting<br \/>\u2022<br \/>Communicate testing progress, risks, and quality metrics to stakeholders.<br \/>\u2022<br \/>Prepare test reports and contribute to release readiness and go\/no-go decisions.<br \/>Key Performance:<br \/>1. Testing Experience: Knowledge of functional, regression, integration, and UAT testing. 2. Automation Skills: Experience with test automation tools (e.g., Selenium, JUnit). 3. Ownership: Ability to lead QA efforts and manage defects. 4. Teamwork &amp; Mentorship: Works well with teams and helps guide junior QA engineers. 5. Clear Communication: Can report testing progress and issues to stakeholders.<\/p>\",\"ats_external_id\":\"R1714192\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-04-10T00:16:37.067+08:00\",\"created_at\":\"2026-03-27T08:57:41.242+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjA5Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower-7th-floor\/Quality-Assurance-Engineer_R1714192\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality Engineering\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-EXXAT-04\",\"wid\":\"740544c0a47f016450399d901f119668\",\"descriptor\":\"PHL Quezon City - 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CONCENTRIX - 980005845\",\"reference_id\":\"980005845\",\"custom_reference_id\":\"980005845\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"johnpaul.rallos1@concentrix.com\"},\"first_name\":\"John Rallos (103144987)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1714192\",\"wid\":\"5ce0d1f86d6d101dc28941ffdfd30000\",\"descriptor\":\"Quality Assurance Engineer\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1181\",\"campaign_id\":\"16028\",\"campaign_title\":\"Sr. Copywriter (TCF) R1716820\",\"campaign_type\":\"job_application\",\"job_title\":\"Instructional Designer\/Copywriter\",\"street\":\"PHL Laguna Work-at-Home\",\"address\":\"PHL Laguna Work-at-Home\",\"city\":\"Laguna\",\"state\":\"Laguna\",\"postal_code\":\"4026\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"\",\"long_description\":\"<div><p><span><span>We believe content is the connective tissue of design, tying desired outcomes to meaningful experiences. <\/span><span>We <\/span><span>are looking for<\/span><span> a versatile, experienced<\/span><span> <\/span><span>copy<\/span><span>writer <\/span><span>with experience creating instructional materials <\/span><span>who can develop clear and compelling English <\/span><span>copy in support of <\/span><span>a client <\/span><span>specializing <\/span><span>education for<\/span><span> financial <\/span><span>professionals<\/span><span>.<\/span><span> <\/span><span>This role focuses on creating <\/span><span>certification course materials, <\/span><span>blogs<\/span><span> and whitepapers, collaborating with <\/span><span>the client\u2019s <\/span><span>existing writing teams to <\/span><span>ensure<\/span><span> <\/span><span>the content<\/span><span> produced<\/span><span> aligns with <\/span><span>the organization\u2019s<\/span><span> <\/span><span>goals and standards.<\/span><span> Your words will inform and engage <\/span><span>the <\/span><span>target audiences and drive business outcomes in the<\/span><span> financial protection <\/span><span>sector.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>Our ideal candidate is a collaborative, skilled, and imaginative <\/span><span>copy<\/span><span>writer with a deep understanding of <\/span><span>writing for adult learning. Familiarity with finance, risk management <\/span><span>or <\/span><span>financial crime <\/span><span>prevention is a bonus<\/span><span>.<\/span><span> <\/span><span>A<\/span><span>s a writer you<\/span><span> <\/span><span>know how to make<\/span><span> <\/span><span>the dry details <\/span><span>compelling <\/span><span>and <\/span><span>know<\/span><span> how to craft messaging that resonates with<\/span><span> the<\/span><span> target audiences.<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><p><span><span>Responsibilities:<\/span><\/span><span>\u00a0<\/span><\/p><div><div><ul><li><p><span><span>Writing clear, compelling <\/span><span>copy <\/span><span>that informs and instructions <\/span><span>for various media (<\/span><span>e.g.<\/span><span> long form blog posts, <\/span><span>lear<\/span><span>ning modules, skills assessments, surveys<\/span><span>,<\/span><span> <\/span><span>articles, whitepapers, <\/span><span>etc.)<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Interpreting a c<\/span><span>ontent <\/span><span>brief to understand assigned <\/span><span>task<\/span><span> <\/span><span>and underlying ask; <\/span><span>following up where more information may be needed.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Engaging with <\/span><span>client <\/span><span>SME<\/span><span>s<\/span><span> <\/span><span>and <\/span><span>teams to understand the purpose of the asset<\/span><span> <\/span><span>key takeaways <\/span><span>and calls to action (CTAs)<\/span><span>,<\/span><span> <\/span><span>and<\/span><span> behavior it is trying to influence<\/span><span>.\u00a0<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Adhering to client brand and editorial <\/span><span>guidelines<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Applying feedback from <\/span><span>client <\/span><span>team and<\/span><span> quality control editors<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Partnering with client teams, making suggestions, bringing own ideas and <\/span><span>expertise<\/span><span> to the table.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p>Apply foundational instructional design principles and adult learning theory to structure effective learning experiences.<\/p><\/li><li><p>Combine existing training materials\u2014videos, documents, modules, job aids\u2014into cohesive courses and curricula.<\/p><\/li><li><p>Ensure learning paths are intuitive, relevant, and aligned with business goals.<\/p><\/li><li><p>Provide high\u2011level guidance on content sequencing, modality selection, and learner engagement strategies.<\/p><\/li><\/ul><\/div><div><p><\/p><p><span><span>Required skills:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Exceptional writing, editing, and proofreading abilities with strong attention to detail.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong interest in <\/span><span>education, adult-learning<\/span><span>, and crime and fraud.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to transform <\/span><span>a content brief <\/span><span>into engaging<\/span><span> courseware or <\/span><span>narratives<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong research skills and a natural curiosity to learn <\/span><span>new <\/span><span>topics<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to <\/span><span>facilitate<\/span><span> interviews and workshops<\/span><span> with <\/span><span>subject matter experts <\/span><span>to gather the required <\/span><span>input<\/span><span> to write compelling <\/span><span>materials.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Proficiency<\/span><span> in Microsoft Office and familiarity <\/span><span>content and learning management systems such as <\/span><span>Xyleme<\/span><span>, <\/span><span>Articulate 360<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><ul><li><p><span><span>Excellent time managem<\/span><span>ent and organizational skills.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Team player with excellent communication and interpersonal skills.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to work under pressure, manage multiple projects simultaneously, and meet tight deadlines.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Minimum of <\/span><span>5<\/span><span>&#43;<\/span><span>years of experience in <\/span><span>copywriter\/content creator\/Instructional Design<\/span><span> roles<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Bachelor&#39;s degree in Journalism<\/span><span>, Communications, <\/span><span>English<\/span><span> or <\/span><span>equivalent experience. <\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Reliable home internet <\/span><span>service<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Willingness to work a<\/span><span> 3rd<\/span><span> shift that overlaps with U.<\/span><span>S. business day<\/span><span>.<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><\/p><p><span><span>What we offer:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>A collaborative <\/span><span>remote <\/span><span>work environment <\/span><span>with local support and <\/span><span>leadership.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong company culture,<\/span><span> lived every day<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Opportunities to work on innovative projects<\/span><span>.<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Competitive salary and benefits package<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><\/div>\",\"ats_external_id\":\"R1716820\",\"location\":\"Laguna, 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\",\"long_description\":\"<p>The <b>Azure Monitor Customer Engineer<\/b> will work directly with customers, as a consultant and technical advisor to:<\/p><ul><li>Design, Deploy, Review and Assess the health of the infrastructure<\/li><li>Upgrade and maintain deployments<\/li><li>Troubleshoot issues with infrastructure and agents<\/li><li>Tune and optimize for performance<\/li><li>Assist with reporting and visualizations<\/li><li>Implement new management packs<\/li><li>Assist in the development of custom management packs<\/li><li>Provide training in all areas of Azure Monitor to ensure customer goals are met<\/li><\/ul><p><\/p><p><\/p><p><b>Ideal candidate experience:<\/b><\/p><ul><li>15&#43; years working as a depth expert and technology owner or consultant for Azure monitor<\/li><li>Ability to 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. 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(101856674)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1717128\",\"wid\":\"6050ec8cad54101f22da62a1cd3c0000\",\"descriptor\":\"Customer Engineer \u2013 Infrastructure \u2013 Azure Monitor\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1184\",\"campaign_id\":\"15936\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1712107\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect \u2013 Widows365\/EndPoint\",\"street\":\"MAR - Work-At-Home\",\"address\":\"MAR - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. 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We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. 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They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. 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Esta posi\u00e7\u00e3o garante que as m\u00e9tricas de desempenho sejam alcan\u00e7adas ao fornecer treinamento, motiva\u00e7\u00e3o e responsabilidade adequados.\",\"long_description\":\"<p><i><b>Principais Responsabilidades:<\/b><\/i><\/p><ul><li><p>Respons\u00e1vel pela supervis\u00e3o di\u00e1ria dos agentes de servi\u00e7o;<\/p><\/li><li><p>Garantir que as metas e m\u00e9tricas de desempenho do servi\u00e7o sejam cumpridas;<\/p><\/li><li><p>An\u00e1lise de relat\u00f3rios de indicadores;<\/p><\/li><li><p>Desenvolver a\u00e7\u00f5es para melhoria de indicadores;<\/p><\/li><li><p>Condu\u00e7\u00e3o de reuni\u00f5es de equipe;<\/p><\/li><li><p>Promover os valores da Concentrix atrav\u00e9s de comportamentos e atitudes.<\/p><\/li><\/ul><p><\/p><p><i><b>Requisitos:<\/b><\/i><\/p><ul><li><p>Experi\u00eancia em lideran\u00e7a de equipes de call center, cobran\u00e7a, opera\u00e7\u00f5es financeiras\/banc\u00e1rias ou similares, com foco em organiza\u00e7\u00e3o, gest\u00e3o de time, comunica\u00e7\u00e3o eficaz, flexibilidade para ajustes, atua\u00e7\u00e3o sob press\u00e3o, gerenciamento de conflitos, acompanhamento de KPIs.<\/p><\/li><li><p>Excelente comunica\u00e7\u00e3o (oral e escrita)<\/p><\/li><li><p>Excel intermedi\u00e1rio (tabelas din\u00e2micas, f\u00f3rmulas, gr\u00e1ficos, etc).<\/p><\/li><li><p>Superior completo ou cursando ser\u00e1 um diferencial<\/p><\/li><\/ul><p><\/p><p><b>O que n\u00f3s oferecemos:\u00a0<\/b><\/p><ul><li><p>Oportunidade de carreira e desenvolvimento;\u00a0<\/p><\/li><li><p>Parceria com diversas empresas, cursos, escolas de idioma (que nos oferecem descontos exclusivos);\u00a0<\/p><\/li><li><p>Vale transporte;\u00a0<\/p><\/li><li><p>Vale refei\u00e7\u00e3o;\u00a0<\/p><\/li><li><p>Seguro de Vida;\u00a0<\/p><\/li><li><p>Assist\u00eancia M\u00e9dica;\u00a0<\/p><\/li><li><p>Assist\u00eancia Odontol\u00f3gica;\u00a0<\/p><\/li><li><p>Aux\u00edlio creche;\u00a0<\/p><\/li><\/ul><p><\/p><p><i><b>Informa\u00e7\u00f5es Adicionais:<\/b><\/i><\/p><p>Vaga para o Site de Londrina em modelo 100% Presencial<\/p><p>Escala de trabalho: 6x1 com folgas alternadas aos finais de semana - Hor\u00e1rio de Trabalho das 12h00 \u00e0s 20h20<\/p>\",\"ats_external_id\":\"R1707942\",\"location\":\"Londrina, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"2400\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-03-28T06:04:00.536+08:00\",\"created_at\":\"2026-03-27T08:53:23.220+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTU0Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Londrina---Avenida-Luigi-Amorese-no-6485-Gleba-Cambe\/Team-Leader--Operations---Unilingual_R1707942\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"organization_reference_id\":\"ICNBR\"},\"location\":{\"city\":\"Londrina\",\"state\":\"Paran\u00e1\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"86071-020\",\"primary_location\":{\"id\":\"BR-LON-CAMBE-01\",\"wid\":\"bf982863280b1036fa7b148620e80000\",\"descriptor\":\"BRA Londrina - Avenida Luigi Amorese no 6.485 Gleba Cambe\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"luciane.miguel@concentrix.com\"},\"first_name\":\"Miguel, Luciane\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103157260\",\"wid\":\"9cf891b1f7651016e919c40093a20000\",\"descriptor\":\"Luciane Miguel (103157260)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366503\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Londrina---Avenida-Luigi-Amorese-no-6485-Gleba-Cambe\/Team-Leader--Operations---Unilingual_R1707942\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Londrina---Avenida-Luigi-Amorese-no-6485-Gleba-Cambe\/Team-Leader--Operations---Unilingual_R1707942\/apply\",\"job_requisition_id\":\"R1707942\"}],\"organizations\":[{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNBR\"},{\"wid\":\"a26ec63c4bf1101ed9ce6c3bef740000\",\"descriptor\":\"24202 - Copa Energia - 980006020\",\"reference_id\":\"980006020\",\"custom_reference_id\":\"980006020\",\"company_reference_id\":null},{\"wid\":\"38104d0de253101f2681288a4acc0000\",\"descriptor\":\"W0ZX0G Copa Energia - Multi Channel - Copa Energia - BR - Portugues\",\"reference_id\":\"W0ZX0G\",\"custom_reference_id\":\"W0ZX0G\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"yoji.hino@concentrix.com\"},\"first_name\":\"Yoji Hino (103396119)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1707942\",\"wid\":\"b629dc22422d10083f80906d9ac40000\",\"descriptor\":\"Team Leader, Operations - Unilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1195\",\"campaign_id\":\"15482\",\"campaign_title\":\"Team Leader, Operations R1710983\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader, Operations\",\"street\":\"PHL Quezon City - Spark Place 11th Flr\",\"address\":\"PHL Quezon City - Spark Place 11th Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1710983\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-04-10T00:16:42.825+08:00\",\"created_at\":\"2026-03-27T08:24:18.054+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTQ4Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Spark-Place-11th-Flr\/Team-Leader--Operations_R1710983-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-CUB-SPARK-06\",\"wid\":\"740544c0a47f013df9537a8e1f11c362\",\"descriptor\":\"PHL Quezon City - 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With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Job Description:<\/b>\u00a0<\/p><p>The Azure Monitor Customer Engineer will work directly with customers, as a consultant and technical advisor to:<\/p><ul><li>Design, Deploy, Review and Assess the health of the infrastructure<\/li><li>Upgrade and maintain deployments<\/li><li>Troubleshoot issues with infrastructure and agents<\/li><li>Tune and optimize for performance<\/li><li>Assist with reporting and visualizations<\/li><li>Implement new management packs<\/li><li>Assist in the development of custom management packs<\/li><li>Provide training in all areas of Azure Monitor to ensure customer goals are met<\/li><\/ul><p><\/p><p><\/p><p><b>Ideal candidate experience:<\/b><\/p><p>15&#43; years working as a depth expert and technology owner or consultant for Azure monitor<\/p><p>Ability to present to multiple levels of customer leadership.<\/p><p>Ability to act as a consultant and architect for multiple customers.<\/p><p>Broad knowledge across multiple monitoring scenarios:<\/p><ul><li>Windows and Linux Operating Systems<\/li><li>Azure Monitor<\/li><li>KQL Kusto Query language advanced level<\/li><li>URL, Network monitoring<\/li><li>Connecting to ITSM systems<\/li><li>Dashboards, Reporting, and Visualizations<\/li><li>PowerShell scripting<\/li><\/ul><p>Deep level knowledge in at least 3 of the above categories<\/p><p><\/p><p><\/p><p><\/p><p><b>Technical Skills Requirements:\u00a0 Azure Monitor:<\/b><\/p><p>Broad knowledge of ALL the below areas, with deep understanding of (at least) 4 of the following:<\/p><p><b>Deep understanding of Azure Monitor architecture (metrics vs logs, data flow, ingestion, retention) <\/b><\/p><p><b>Strong knowledge of: <\/b><\/p><ul><li><b>Log Analytics workspaces<\/b><\/li><li><b>Azure Monitor Metrics<\/b><\/li><li><b>Diagnostic settings<\/b><\/li><li><b>Resource\u2011level vs platform\u2011level telemetry<\/b><\/li><\/ul><p><b>Ability to explain when to use Azure Monitor vs Azure Data Explorer \/ Grafana \/ third\u2011party tools.<\/b><\/p><p><b>Additionally, be able to ;<\/b><\/p><ul><li><b>Write complex KQL queries across multiple tables<\/b><\/li><li><b>Use: <\/b><ul><li><b>parse, extend, mv-expand<\/b><\/li><li><b>joins, time series, summarize patterns<\/b><\/li><li><b>performance\u2011optimized queries<\/b><\/li><\/ul><\/li><li><b>Build: <\/b><ul><li><b>reusable queries<\/b><\/li><li><b>functions<\/b><\/li><li><b>summary rules for cost &amp; performance optimization<\/b><\/li><\/ul><\/li><li><b>Debug slow or expensive queries<\/b><\/li><\/ul><p><\/p><p><b>Tools<\/b><\/p><ul><li>Visual Studio, Silect, MPViewer, Alert Update Connector, PowerShell<\/li><\/ul><p><b>Linux OS and Linux Monitoring<\/b><\/p><p><b>Report Development<\/b><\/p><p><b>Network Monitoring<\/b><\/p><p><b>URL Monitoring<\/b><\/p><p><b>Related Skills:<\/b><\/p><ul><li>System Center Orchestrator<\/li><li>System Center Data Protection Manager<\/li><li>System Center Virtual Machine Manager<\/li><li>System Center Service Manager<\/li><\/ul>\",\"ats_external_id\":\"R1717570\",\"location\":\"DEU, Baden-Wurttemberg\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:56:59.093+08:00\",\"created_at\":\"2026-03-27T08:04:19.543+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTI5NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Customer-Engineer---Infrastructure---Azure-Monitor--Bilingual--German-and-English-_R1717570\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"DEU\",\"state\":\"Baden-Wurttemberg\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"DE-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9dfc8bde4b6bfa5\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anju.yadav@concentrix.com\"},\"first_name\":\"Yadav, Anju\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"103277089\",\"wid\":\"279f2afc61bd10061f5ffb8215d60000\",\"descriptor\":\"Anju Yadav (103277089)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366274\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Customer-Engineer---Infrastructure---Azure-Monitor--Bilingual--German-and-English-_R1717570\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Customer-Engineer---Infrastructure---Azure-Monitor--Bilingual--German-and-English-_R1717570\/apply\",\"job_requisition_id\":\"R1717570\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"adrian.roney@concentrix.com\"},\"first_name\":\"Adrian Roney (101561909)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1717570\",\"wid\":\"fb5ab2f95d68101f668b1ee423880000\",\"descriptor\":\"Customer Engineer \u2013 Infrastructure \u2013 Azure Monitor -Bilingual (German and English)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1202\",\"campaign_id\":\"15294\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1717565\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Solution Architect\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Deutschlandweit\",\"state\":\"Baden-Wurttemberg\",\"postal_code\":\".\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"\",\"long_description\":\"<p><span><span><i>As a Customer Solution Architect, you will collaborate directly with customer teams to provide expert advisory services across a range of technologies. By leveraging structured intellectual property (MIP) engagements, you will establish trusted advisor relationships and guide customers towards achieving a healthy and secure state.<\/i><\/span><\/span><br \/>\u00a0<\/p><p><span><span>Relevant MIP\/VBD Titles<\/span><\/span><\/p><p><span><span><i>Azure Local Workshop<\/i><\/span><\/span><\/p><p><span><span><i>On Demand Assessment \u2013 Hyper-V<\/i><\/span><\/span><\/p><p><span><span><i>On Demand Assessment \u2013 Windows Server<\/i><\/span><\/span><\/p><p><span><span><i>WorkshopPLUS - Azure Arc with Labs<\/i><\/span><\/span><\/p><p><span><span><i>WorkshopPLUS - Azure Virtual Desktop<\/i><\/span><\/span><\/p><p><span><span><i>WorkshopPLUS - Windows Server 2022 and Azure Hybrid Features<\/i><\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>Skills Required (Primary)<\/span><\/span><\/p><p><\/p><p><span><span>We are looking for a candidate with strong, hands-on primary skills in <b>Azure Backup<\/b> and <b>Azure Storage<\/b> (300\u2013400 level). The candidate should be able to design, implement, operate, and troubleshoot backup and storage solutions for hybrid workloads.<\/span><\/span><\/p><p><span><span><b>Azure Backup &amp; Azure Storage \u2013 design, implementation, and operations<\/b><\/span><\/span><\/p><ul><li><p><span><span><b>Azure Backup<\/b>: design and implement backup for Azure\/hybrid workloads (Azure VMs, on-prem\/hybrid servers), define policies (schedule, retention), configure vaults, and validate restore procedures.<\/span><\/span><\/p><\/li><li><p><span><span>Backup operations and troubleshooting: monitor jobs, handle failures, perform test restores, and support recovery scenarios (file\/folder, VM, and application-consistent restores where applicable).<\/span><\/span><\/p><\/li><li><p><span><span><b>Azure Storage<\/b>: strong understanding of storage accounts, blob\/file services, redundancy options, lifecycle management, and performance considerations.<\/span><\/span><\/p><\/li><li><p><span><span>Security and networking: implement RBAC, shared access signatures\/managed identity patterns, encryption options, and private connectivity (e.g., private endpoints) where needed.<\/span><\/span><\/p><\/li><li><p><span><span>Integration patterns: use Azure Storage for backup\/archival scenarios and integrate storage with hybrid services and workloads as required.<\/span><\/span><\/p><\/li><li><p><span><span>Azure Virtual Desktop (AVD), optional: core understanding of host pools, session hosts, and hybrid identity considerations for deployment and operations.<\/span><\/span><\/p><\/li><li><p><span><span>Virtual machines (general): understand VM workload requirements and recovery dependencies, including sizing, availability, and backup\/restore implications.<\/span><\/span><\/p><\/li><li><p><span><span>Azure Update Manager: plan and operate update orchestration for hybrid machines, reporting\/compliance, and remediation.<\/span><\/span><\/p><\/li><li><p><span><span>Windows Server (Windows Server 2012 R2-2025 &#61; advanced level)\u00a0:<\/span><\/span><\/p><\/li><li><p><span><span>Virtualization (Azure Stack HCI\/Local, Hyper-V, VMware)<\/span><\/span><\/p><\/li><li><p><span><span>System Center Virtual Machine Manager - SCVMM<\/span><\/span><\/p><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><span>Secondary Skills (Nice to Have)<\/span><\/span><\/p><p><span><span>Working knowledge and implementation experience in the following areas is beneficial (secondary):<\/span><\/span><\/p><ul><li><p><span><span><b>Azure Local (Azure Stack HCI)<\/b>: familiarity with deployment and operations concepts (SDN, Network ATC, S2D), and using Windows Admin Center\/PowerShell for day-to-day management.<\/span><\/span><\/p><\/li><li><p><span><span><b>Azure Arc<\/b>: familiarity with onboarding hybrid servers\/resources, policy and extensions, and troubleshooting common agent\/connectivity issues.<\/span><\/span><\/p><\/li><\/ul>\",\"ats_external_id\":\"R1717565\",\"location\":\"DEU, Baden-Wurttemberg\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:56:58.999+08:00\",\"created_at\":\"2026-03-27T08:04:19.201+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTI5NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Customer-Solution-Architect_R1717565-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"DEU\",\"state\":\"Baden-Wurttemberg\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"DE-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9dfc8bde4b6bfa5\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jennifer.martin1@concentrix.com\"},\"first_name\":\"Martin, Jennifer Marie\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"103277089\",\"wid\":\"279f2afc61bd10061f5ffb8215d60000\",\"descriptor\":\"Anju Yadav (103277089)\"},{\"id\":\"102235071\",\"wid\":\"66eb1bb5f1ec1015227a851cca890000\",\"descriptor\":\"Jennifer Martin (102235071)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366238\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Customer-Solution-Architect_R1717565-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Customer-Solution-Architect_R1717565-1\/apply\",\"job_requisition_id\":\"R1717565\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"adrian.roney@concentrix.com\"},\"first_name\":\"Adrian Roney (101561909)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1717565\",\"wid\":\"9263e4a2b7ed101f6638440ab8a70000\",\"descriptor\":\"Customer Solution Architect\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1203\",\"campaign_id\":\"15293\",\"campaign_title\":\"Team Leader, Operations R1714528\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader\",\"street\":\"SLV San Salvador - Getcom - Bulevar de Los Pr\u00f3ceres Colonia Palermo No. 350\",\"address\":\"SLV San Salvador - Getcom - Bulevar de Los Pr\u00f3ceres Colonia Palermo No. 350\",\"city\":null,\"state\":\"San Salvador\",\"postal_code\":\"01101\",\"region\":null,\"country\":\"El Salvador\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1714528\",\"location\":\"San Salvador\",\"job_type\":\"full_time\",\"salary\":\"600\",\"salary_type\":\"monthly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-04-10T08:04:13.333+08:00\",\"created_at\":\"2026-03-27T08:04:18.926+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTI5Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Getcom---Bulevar-de-Los-Prceres-Colonia-Palermo-No-350\/Team-Leader_R1714528\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5468db324145101ac0b99494cc550000\",\"descriptor\":\"Tetel S.A. de C.V\",\"reference_id\":\"WSV05\",\"organization_reference_id\":\"WSV05\"},\"location\":{\"city\":null,\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":\"01101\",\"primary_location\":{\"id\":\"SV-SAN-GETCO-01\",\"wid\":\"b2d8dc058e59101d4df437f8a3950000\",\"descriptor\":\"SLV San Salvador - Getcom - Bulevar de Los Pr\u00f3ceres Colonia Palermo No. 350\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nicole.archer1@concentrix.com\"},\"first_name\":\"Archer Mejia, Nicole Marie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102600368\",\"wid\":\"da7d7d2449a210103188d8ece4ae0001\",\"descriptor\":\"Nicole Archer (102600368)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367993\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Getcom---Bulevar-de-Los-Prceres-Colonia-Palermo-No-350\/Team-Leader_R1714528\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Getcom---Bulevar-de-Los-Prceres-Colonia-Palermo-No-350\/Team-Leader_R1714528\/apply\",\"job_requisition_id\":\"R1714528\"}],\"organizations\":[{\"wid\":\"0e5f30e68253103d6fdcaee7c6e20000\",\"descriptor\":\"W100L3 Siman\",\"reference_id\":\"W100L3\",\"custom_reference_id\":\"W100L3\",\"company_reference_id\":null},{\"wid\":\"5468db324145101ac0b99494cc550000\",\"descriptor\":\"Tetel S.A. de C.V\",\"reference_id\":\"WSV05\",\"custom_reference_id\":null,\"company_reference_id\":\"WSV05\"},{\"wid\":\"e62c362a2ce6103ce0f1d056ee5b0000\",\"descriptor\":\"26013 - Siman - 980009336\",\"reference_id\":\"980009336\",\"custom_reference_id\":\"980009336\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jose.melarablanco@concentrix.com\"},\"first_name\":\"Manny Melara Blanco (248396)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1714528\",\"wid\":\"f1e248cab2c6101edc87178785aa0000\",\"descriptor\":\"Team Leader\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"545\",\"campaign_id\":\"29292\",\"campaign_title\":\"Advisor I, Customer Service R1709190\",\"campaign_type\":\"job_application\",\"job_title\":\"Gestionnaire Administratif Back Office KYC (H\/F)\",\"street\":\"FRA Chambery - Avenue les Massettes Lot A002 et A003\",\"address\":\"FRA Chambery - Avenue les Massettes Lot A002 et A003\",\"city\":\"Chambery\",\"state\":null,\"postal_code\":\"73190\",\"region\":null,\"country\":\"France\",\"short_description\":\"\",\"long_description\":\"<p>Concentrix Payment Services est un Etablissement de Paiement agr\u00e9\u00e9 qui fait partie des Fintech les plus performantes du march\u00e9. 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The ideal candidate will be adept at transforming raw information into actionable insights by processing data from various sources, including call recordings and chat logs. They will proactively assess programs to identify projects that boost operational efficiency and financial performance. The Sr. Analyst is expected to focus on delivering results across multiple domains, applying process improvement principles to streamline workflows and develop solutions for revenue enhancement opportunities.\\nIn this position, the Senior Analyst will work closely with cross-functional teams to integrate insights into business strategies, ensuring that the analytics efforts align with the organization's goals. They will employ a strategic approach to analyze industry trends and leverage competitive intelligence, converting these into practical recommendations for strategic decision-making.\",\"long_description\":\"<p><b>Responsibilities:<\/b><\/p><p><b>Strategic Insight:<\/b><\/p><ul><li>Work in partnership with internal and client units to gain a comprehensive understanding of their business strategies, processes, and services.<\/li><li>Comprehend the broader business environment in which the company operates, including industry trends, competitive landscape, and internal dynamics.<\/li><li>Identify opportunities that are crucial in overcoming business challenges based on impact and value.<\/li><li>Leverage collected insights, business environment intelligence, and data measurement for solution feasibility.<\/li><\/ul><p><b>Process Review and Improvement:<\/b><\/p><ul><li>Understand, map and review assigned business processes from end-to-end.<\/li><li>Identify operational, financial, and technological risks, and provide quantified mitigation strategies.<\/li><li>Develop innovative solutions to operational challenges based on comprehensive data analysis.<\/li><\/ul><p><b>Speech Analytics Management<\/b><\/p><p><\/p><ul><li>Configure and manage speech analytics tools to extract meaningful insights from customer interactions.<\/li><li>Establish and refine business rules within these tools to effectively guide data analysis and interpretation.<\/li><li>Analyze speech patterns to identify key phrases, customer behaviors, and sentiment, translating these into actionable business insights.<\/li><\/ul><p><b>Analytical Project Management\/Participation:<\/b><\/p><ul><li>Manage project timelines and documentation, ensuring the effective application of analytics insights.<\/li><li>Partner with operations to ensure the successful implementation and impact of data-driven recommendations.<\/li><li>Conduct data analysis and present actionable and quantifiable recommendations.<\/li><li>Implement and track the impact of recommendations to ensure value realization.<\/li><\/ul><p><b>Communication and Relationship Management:<\/b><\/p><ul><li>Keep stakeholders informed through effective communication \u2013 manage clients\u2019 previous and current needs, align tasks to appropriate departments, showcase project gains and victories, and advise of progress and potential showstoppers.<\/li><li>Effectively present complex data insights to stakeholders at all levels, ensuring alignment with business objectives.<\/li><li>Maintain strong relationships with stakeholders to maximize the impact of analytic initiatives.<\/li><\/ul><p><b>Data-Driven Decision Making:<\/b><\/p><ul><li>Utilize expertise in Information Systems to develop, set up, and manage coherent reports that contribute to the execution of action plans.<\/li><li>Integrate speech and general analytics into comprehensive reports and dashboards to support decision-making.<\/li><li>Ensure data accuracy and use statistical methods for trend validation and insight reliability.<\/li><li>Leverage data reporting to gain business insight and operationalize opportunities identified, with the possibility of employing statistical analysis for trend\/insight validity.<\/li><\/ul><p><b>Teamwork and Accountability:<\/b><\/p><ul><li>Ensuring client wins by initiating improvements and owning the business.<\/li><li>Coordinate and contribute with team members and peers to implement solutions.<\/li><li>Holds self-accountable by following through on proposed initiatives, implementation, and outcomes.<\/li><\/ul><p><b>Call-Related Tasks:<\/b><\/p><ul><li>Listen to live and recorded calls to generate data and\/or spot quantifiable improvement opportunities and glean business insights.<\/li><li>Analyze customer interactions using speech analytics to identify improvement opportunities.<\/li><li>Assess customer emotions and satisfaction levels through sentiment analysis.<\/li><li>Identify hindrances to issue resolution and ensure process compliance is consistent on customer interactions.<\/li><\/ul><p><b>Qualifications:<\/b><\/p><ul><li><b>Required:<\/b><\/li><\/ul><ul><li>Bachelor\u2019s degree in related field from a four-year college or university with two to four years related experience.<\/li><li>Strong analytical skills and ability to use descriptive statistics &amp; predictive analytics methods to translate data into business insights.<\/li><li>Ability to work in an environment where activities and deliverables are dependent on a diverse group of technical and business functional experts.<\/li><li>Ability to adjust and adapt to constantly changing business needs &amp; priorities.<\/li><li>Verifiable skill in following through with project\/solutions implementation. 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Glorietta\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jaydee.lazo@concentrix.com\"},\"first_name\":\"Lazo, Jay Dee\"},\"categories\":[{\"descriptor\":\"CF Global Analytic Insights\"}],\"recruiters\":[{\"id\":\"101977162\",\"wid\":\"213f7a48fdaf011c93a2633312010000\",\"descriptor\":\"Jay Dee Lazo (101977162)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0386\",\"descriptor\":\"Consultant, Global Analytic Insights (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367303\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Glorietta\/Sr-Analyst--Global-Analytic-Insights_R1697351\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Glorietta\/Sr-Analyst--Global-Analytic-Insights_R1697351\/apply\",\"job_requisition_id\":\"R1697351\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"740544c0a47f0173264c6e2420112c83\",\"descriptor\":\"-\",\"reference_id\":\"ANALYTICS_Hypen_IND\",\"custom_reference_id\":\"ANALYTICS_Hypen_IND\",\"company_reference_id\":null},{\"wid\":\"0777b3dda5691025ab645c16ebbc0000\",\"descriptor\":\"W0ZKJE Catalyst Core Cost Projects\",\"reference_id\":\"W0ZKJE\",\"custom_reference_id\":\"W0ZKJE\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f0161bca1e39f1d115446\",\"descriptor\":\"ALYT\",\"reference_id\":\"ALYT\",\"custom_reference_id\":\"ALYT\",\"company_reference_id\":null},{\"wid\":\"cea1ae0b0c86102ea0b5a2d4cb5a0000\",\"descriptor\":\"COGS (CORP) TPS Operational Analytics\",\"reference_id\":\"CATDACONSULDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"7218f45270b3102212bb7cc0b0fb0000\",\"descriptor\":\"11190 - Concentrix - 980002522\",\"reference_id\":\"980002522\",\"custom_reference_id\":\"980002522\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"timothy.friesen@concentrix.com\"},\"first_name\":\"Timothy Friesen (21829)\"},\"category_groups\":[{\"id\":\"CF Research_Analytics Group\",\"wid\":\"0227dc387a09011dc9089e8ced656aec\",\"descriptor\":\"Research & Analytics Group\"}],\"job_requisition\":{\"id\":\"R1697351\",\"wid\":\"4303ec972b56100b8d89e75d16a10000\",\"descriptor\":\"Consultant, Global Analytic Insights\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"548\",\"campaign_id\":\"26349\",\"campaign_title\":\"Advisor I, Customer Service R1703308\",\"campaign_type\":\"job_application\",\"job_title\":\"\u65e5\u672c\u30b3\u30f3\u30bb\u30f3\u30c8\u30ea\u30af\u30b9\u306e\u304a\u4ed5\u4e8b\uff01\uff20\u672d\u5e4c\",\"street\":\"JPN Sapporo - Chuo\",\"address\":\"JPN Sapporo - Chuo\",\"city\":\"Sapporo\",\"state\":\"Hokkaido\",\"postal_code\":\"004-0015\",\"region\":null,\"country\":\"Japan\",\"short_description\":\"\u65e5\u672c\u30b3\u30f3\u30bb\u30f3\u30c8\u30ea\u30af\u30b9\u3067\u50cd\u304d\u307e\u305b\u3093\u304b\uff1f\u3000\\n\u672a\u7d4c\u9a13\u304b\u3089\u30c1\u30e3\u30ec\u30f3\u30b8\u3082\u5927\u6b53\u8fce\u266a \u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u5168\u822c\",\"long_description\":\"<p><span>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u672a\u7d4c\u9a13\u8005\u304b\u3089\u3067\u3082\u5927\u4e08\u592b!<br \/><span><span>\u57fa\u790e\u7814\u4fee\u304b\u3089\u30c7\u30d3\u30e5\u30fc\u307e\u3067\u3001\u5145\u5b9f\u3057\u305f\u7814\u4fee\u3067\u3042\u306a\u305f\u3092\u30b5\u30dd\u30fc\u30c8\u3044\u305f\u3057\u307e\u3059\u3002<\/span><\/span><br \/><span><span>\u30c7\u30d3\u30e5\u30fc\u5f8c\u3082\u30d5\u30a9\u30ed\u30fc\u4f53\u5236\u304c\u6574\u3063\u3066\u3044\u308b\u306e\u3067\u5b89\u5fc3\u3057\u3066\u304a\u4ed5\u4e8b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u266a<\/span><\/span><\/span><\/p><p><\/p><div><p><span><span><span>\u2606\u2606\u2606\u3042\u306a\u305f\u306b\u5408\u3063\u305f\u304a\u4ed5\u4e8b\u304c\u304d\u3063\u3068\u898b\u3064\u304b\u308a\u307e\u3059&#xff01;\u2606\u2606\u2606<\/span><\/span><br \/><span><span>\u8907\u6570\u306e\u6848\u4ef6\u304c\u3042\u308a\u307e\u3059\u306e\u3067\u3001\u305c\u3072\u3054\u89a7\u306b\u306a\u3063\u3066\u307f\u3066\u304f\u3060\u3055\u3044&#xff01;<\/span><\/span><\/span><\/p><p><a href=\\\"https:\/\/concentrix-job.net\/jobfind-pc\/area\/HokkaidoTohoku\/Hokkaido\/01101\\\" target=\\\"_blank\\\"><span>https:\/\/concentrix-job.net\/jobfind-pc\/area\/HokkaidoTohoku\/Hokkaido\/01101<\/span><\/a><\/p>\u00a0<p><\/p><p>\u304a\u4ed5\u4e8b\u4f8b<\/p><p><span><span>\u30fb\u4e16\u754c\u7684\u30b9\u30de\u30db\u30e1\u30fc\u30ab\u30fc\u306e\u30c6\u30af\u30cb\u30ab\u30eb\u30b5\u30dd\u30fc\u30c8<\/span><\/span><br \/><span><span>\u30fb\u6709\u540d\u6d77\u5916\u30a2\u30d1\u30ec\u30eb\u30e1\u30fc\u30ab\u30fc\u306e\u30aa\u30f3\u30e9\u30a4\u30f3\u30b9\u30c8\u30a2\u30b5\u30dd\u30fc\u30c8<\/span><\/span><br \/>\u30fb\u6cd5\u4eba\u30e6\u30fc\u30b6\u30fc\u5411\u3051\u6280\u8853\u30b5\u30dd\u30fc\u30c8\u30a8\u30f3\u30b8\u30cb\u30a2<\/p><p>\u30fb\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30bd\u30d5\u30c8\u306b\u95a2\u3059\u308b\u53d7\u4ed8\u30fb\u5165\u529b<\/p>\u3000\u306a\u3069\u306a\u3069\u30fb\u30fb\u30fb<p><span><span>\u203b\u304a\u63a2\u3057\u306e\u6642\u671f\u306b\u3088\u308a\u52df\u96c6\u4e2d\u306e\u6848\u4ef6\u306f\u7570\u306a\u308a\u307e\u3059\u306e\u3067\u3054\u4e86\u627f\u304f\u3060\u3055\u3044\u3002<\/span><\/span><\/p><p><\/p><p><span><span><span>\u96fb\u8a71\u3084\u30e1\u30fc\u30eb\u3092\u901a\u3058\u3066\u304a\u5ba2\u69d8\u306b\u3054\u5bfe\u5fdc\u3044\u305f\u3060\u304f\u4ed5\u4e8b\u3067\u3059\u306e\u3067\u3001\u805e\u304d\u53d6\u308a\u30fb\u4f1a\u8a71\u30fb\u8aad\u307f\u66f8\u304d&#xff08;\u6f22\u5b57\u542b\u3080&#xff09;\u5168\u3066\u306b\u304a\u3044\u3066\u30d3\u30b8\u30cd\u30b9\u30ec\u30d9\u30eb\u306e\u65e5\u672c\u8a9e\u5bfe\u5fdc\u529b\u3092\u5fc5\u8981\u3068\u3057\u307e\u3059\u3002<\/span><\/span><\/span><\/p><p>Minimum Recruitment Requirements&#xff1a;<\/p><p>Business-level Japanese proficiency in all of listening, conversation, reading and writing<\/p><p><\/p><\/div><p>#APACCNX<\/p>\",\"ats_external_id\":\"R1703308\",\"location\":\"Sapporo, Hokkaido\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:16:42.054+08:00\",\"created_at\":\"2026-03-27T07:28:12.852+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjM0OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Sapporo---Chimonopporo\/--_R1703308\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f016a001da876c10fe637\",\"descriptor\":\"Japan Concentrix K.K.\",\"reference_id\":\"ICNJP\",\"organization_reference_id\":\"ICNJP\"},\"location\":{\"city\":\"Sapporo\",\"state\":\"Hokkaido\",\"country\":{\"wid\":\"8b705da2becf43cfaccc091da0988ab2\",\"iso2\":\"JP\",\"iso3\":\"JPN\",\"descriptor\":\"Japan\",\"iso_numeric\":\"392\"},\"postal_code\":\"004-0015\",\"primary_location\":{\"id\":\"JP-SAP-SHIMO-01\",\"wid\":\"740544c0a47f01f463e05b781f110358\",\"descriptor\":\"JPN Sapporo - Chuo\"}},\"languages\":[\"Japanese\"],\"recruiter\":{\"email\":{\"address\":\"misaki.abe@concentrix.com\"},\"first_name\":\"Abe, Misaki \uff08\u963f\u90e8 \u7f8e\u65e9\u7d00 - \uff71\uff8d\uff9e \uff90\uff7b\uff77\uff09\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"993550\",\"wid\":\"f6358e3b3d6d01d9b1884064fd180d87\",\"descriptor\":\"Chie Matsumoto \uff08\u677e\u672c \u667a\u6075 - \uff8f\uff82\uff93\uff84 \uff81\uff74\uff09 (993550)\"},{\"id\":\"1060396\",\"wid\":\"9f196ba80a87012239d339bafe18ab5a\",\"descriptor\":\"Chikako Sakai \uff08\u962a\u4e95 \u5343\u9999\u5b50 - \uff7b\uff76\uff72 \uff81\uff76\uff7a\uff09 (1060396)\"},{\"id\":\"101778472\",\"wid\":\"f46ed87f3ab9018afe45653be100d2cd\",\"descriptor\":\"Shizuka Yamazaki \uff08\u5c71\ufa11 \u9759\u590f - \uff94\uff8f\uff7b\uff9e\uff77 \uff7c\uff7d\uff9e\uff76\uff09 (On Leave) (101778472)\"},{\"id\":\"102277468\",\"wid\":\"9ad3a2f6b828102969649eda2d4a0000\",\"descriptor\":\"Misaki Abe \uff08\u963f\u90e8 \u7f8e\u65e9\u7d00 - \uff71\uff8d\uff9e \uff90\uff7b\uff77\uff09 (102277468)\"},{\"id\":\"101640323\",\"wid\":\"307f8f4cf73b014d2aa9c8008c142a7b\",\"descriptor\":\"Suzu Kitahara \uff08\u5317\u539f \u9234 - \uff77\uff80\uff8a\uff97 \uff7d\uff7d\uff9e\uff09 (101640323)\"},{\"id\":\"879669\",\"wid\":\"9f196ba80a87010f78d1a7de03199a6c\",\"descriptor\":\"Toko Kasagi \uff08\u7b20\u6728 \u77b3\u5b50 - \uff76\uff7b\uff77\uff9e \uff84\uff73\uff7a\uff09 (879669)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-359127\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Sapporo---Chimonopporo\/--_R1703308\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Sapporo---Chimonopporo\/--_R1703308\/apply\",\"job_requisition_id\":\"R1703308\"}],\"organizations\":[{\"wid\":\"740544c0a47f016a001da876c10fe637\",\"descriptor\":\"Japan Concentrix K.K.\",\"reference_id\":\"ICNJP\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNJP\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ryo.kimiwada@concentrix.com\"},\"first_name\":\"Ryo Kimiwada \uff08\u541b\u548c\u7530 \u6dbc - \uff77\uff90\uff9c\uff80\uff9e \uff98\uff6e\uff73\uff09 (736039)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1703308\",\"wid\":\"2ba66d696405100fe0fb6acd903e0000\",\"descriptor\":\"\u65e5\u672c\u30b3\u30f3\u30bb\u30f3\u30c8\u30ea\u30af\u30b9\u306e\u304a\u4ed5\u4e8b\uff01\uff20\u672d\u5e4c\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"549\",\"campaign_id\":\"26343\",\"campaign_title\":\"Advisor I, Customer Service R1703307\",\"campaign_type\":\"job_application\",\"job_title\":\"\u65e5\u672c\u30b3\u30f3\u30bb\u30f3\u30c8\u30ea\u30af\u30b9\u306e\u304a\u4ed5\u4e8b\uff01\uff20\u798f\u5ca1\",\"street\":\"JPN Fukuoka - Akasaka\",\"address\":\"JPN Fukuoka - Akasaka\",\"city\":\"Fukuoka\",\"state\":\"Fukuoka\",\"postal_code\":\"810-0042\",\"region\":null,\"country\":\"Japan\",\"short_description\":\"\u65e5\u672c\u30b3\u30f3\u30bb\u30f3\u30c8\u30ea\u30af\u30b9\u3067\u50cd\u304d\u307e\u305b\u3093\u304b\uff1f\u3000\\n\u672a\u7d4c\u9a13\u304b\u3089\u30c1\u30e3\u30ec\u30f3\u30b8\u3082\u5927\u6b53\u8fce\u266a \u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u5168\u822c\",\"long_description\":\"<p><span>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u672a\u7d4c\u9a13\u8005\u304b\u3089\u3067\u3082\u5927\u4e08\u592b!<br \/><span><span>\u57fa\u790e\u7814\u4fee\u304b\u3089\u30c7\u30d3\u30e5\u30fc\u307e\u3067\u3001\u5145\u5b9f\u3057\u305f\u7814\u4fee\u3067\u3042\u306a\u305f\u3092\u30b5\u30dd\u30fc\u30c8\u3044\u305f\u3057\u307e\u3059\u3002<\/span><\/span><br \/><span><span>\u30c7\u30d3\u30e5\u30fc\u5f8c\u3082\u30d5\u30a9\u30ed\u30fc\u4f53\u5236\u304c\u6574\u3063\u3066\u3044\u308b\u306e\u3067\u5b89\u5fc3\u3057\u3066\u304a\u4ed5\u4e8b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u266a<\/span><\/span><\/span><\/p><p><\/p><div><p><span><span><span>\u2606\u2606\u2606\u3042\u306a\u305f\u306b\u5408\u3063\u305f\u304a\u4ed5\u4e8b\u304c\u304d\u3063\u3068\u898b\u3064\u304b\u308a\u307e\u3059&#xff01;\u2606\u2606\u2606<\/span><\/span><br \/><span><span>\u8907\u6570\u306e\u6848\u4ef6\u304c\u3042\u308a\u307e\u3059\u306e\u3067\u3001\u305c\u3072\u3054\u89a7\u306b\u306a\u3063\u3066\u307f\u3066\u304f\u3060\u3055\u3044&#xff01;<\/span><\/span><\/span><\/p><p><a href=\\\"https:\/\/concentrix-job.net\/jobfind-pc\/area\/KyushuOkinawa\/Fukuoka\\\" target=\\\"_blank\\\"><span>https:\/\/concentrix-job.net\/jobfind-pc\/area\/KyushuOkinawa\/Fukuoka<\/span><\/a><\/p><p><\/p><p><\/p><p>\u304a\u4ed5\u4e8b\u4f8b<\/p><p><span><span>\u30fb\u4e16\u754c\u7684\u30b9\u30de\u30db\u30e1\u30fc\u30ab\u30fc\u306e\u30c6\u30af\u30cb\u30ab\u30eb\u30b5\u30dd\u30fc\u30c8<\/span><\/span><br \/>\u30fb\u5916\u8cc7\u7cfb\u5bb6\u96fb\u30e1\u30fc\u30ab\u30fc\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8<br \/><span><span>\u30fb\u5916\u8cc7\u7cfb\u30aa\u30f3\u30e9\u30a4\u30f3\u30d5\u30a1\u30c3\u30b7\u30e7\u30f3\u30b9\u30c8\u30a2\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8<\/span><\/span> \u306a\u3069\u306a\u3069\u30fb\u30fb\u30fb<\/p><p><span><span>\u203b\u304a\u63a2\u3057\u306e\u6642\u671f\u306b\u3088\u308a\u52df\u96c6\u4e2d\u306e\u6848\u4ef6\u306f\u7570\u306a\u308a\u307e\u3059\u306e\u3067\u3054\u4e86\u627f\u304f\u3060\u3055\u3044\u3002<\/span><\/span><\/p><p><\/p><p><span><span><span>\u96fb\u8a71\u3084\u30e1\u30fc\u30eb\u3092\u901a\u3058\u3066\u304a\u5ba2\u69d8\u306b\u3054\u5bfe\u5fdc\u3044\u305f\u3060\u304f\u4ed5\u4e8b\u3067\u3059\u306e\u3067\u3001\u805e\u304d\u53d6\u308a\u30fb\u4f1a\u8a71\u30fb\u8aad\u307f\u66f8\u304d&#xff08;\u6f22\u5b57\u542b\u3080&#xff09;\u5168\u3066\u306b\u304a\u3044\u3066\u30d3\u30b8\u30cd\u30b9\u30ec\u30d9\u30eb\u306e\u65e5\u672c\u8a9e\u5bfe\u5fdc\u529b\u3092\u5fc5\u8981\u3068\u3057\u307e\u3059\u3002<\/span><\/span><\/span><\/p><p>Minimum Recruitment Requirements&#xff1a;<\/p><p>Business-level Japanese proficiency in all of listening, conversation, reading and writing<\/p><p><\/p><\/div><p>#APACCNX<\/p>\",\"ats_external_id\":\"R1703307\",\"location\":\"Fukuoka, Fukuoka\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:16:41.587+08:00\",\"created_at\":\"2026-03-27T07:28:11.435+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjM0Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Fukuoka---1-9-22-Akasaka-Chuo-ku\/--_R1703307\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f016a001da876c10fe637\",\"descriptor\":\"Japan Concentrix K.K.\",\"reference_id\":\"ICNJP\",\"organization_reference_id\":\"ICNJP\"},\"location\":{\"city\":\"Fukuoka\",\"state\":\"Fukuoka\",\"country\":{\"wid\":\"8b705da2becf43cfaccc091da0988ab2\",\"iso2\":\"JP\",\"iso3\":\"JPN\",\"descriptor\":\"Japan\",\"iso_numeric\":\"392\"},\"postal_code\":\"810-0042\",\"primary_location\":{\"id\":\"JP-FUK-AKASA-01\",\"wid\":\"66e06861906d0106b8d6a8e11016f85f\",\"descriptor\":\"JPN Fukuoka - Akasaka\"}},\"languages\":[\"Japanese\"],\"recruiter\":{\"email\":{\"address\":\"suzu.kitahara@concentrix.com\"},\"first_name\":\"Kitahara, Suzu \uff08\u5317\u539f \u9234 - \uff77\uff80\uff8a\uff97 \uff7d\uff7d\uff9e\uff09\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"993550\",\"wid\":\"f6358e3b3d6d01d9b1884064fd180d87\",\"descriptor\":\"Chie Matsumoto \uff08\u677e\u672c \u667a\u6075 - \uff8f\uff82\uff93\uff84 \uff81\uff74\uff09 (993550)\"},{\"id\":\"101485157\",\"wid\":\"ad7b4447e017016a5c2ff0ab93366b19\",\"descriptor\":\"Satoko Nishi \uff08\u897f \u77e5\u5b50 - \uff86\uff7c \uff7b\uff84\uff7a\uff09 (101485157)\"},{\"id\":\"101640323\",\"wid\":\"307f8f4cf73b014d2aa9c8008c142a7b\",\"descriptor\":\"Suzu Kitahara \uff08\u5317\u539f \u9234 - \uff77\uff80\uff8a\uff97 \uff7d\uff7d\uff9e\uff09 (101640323)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-359307\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Fukuoka---1-9-22-Akasaka-Chuo-ku\/--_R1703307\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Fukuoka---1-9-22-Akasaka-Chuo-ku\/--_R1703307\/apply\",\"job_requisition_id\":\"R1703307\"}],\"organizations\":[{\"wid\":\"740544c0a47f016a001da876c10fe637\",\"descriptor\":\"Japan Concentrix K.K.\",\"reference_id\":\"ICNJP\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNJP\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"takuro.yamaguchi@concentrix.com\"},\"first_name\":\"Takuro Yamaguchi \uff08\u5c71\u53e3 \u62d3\u90ce - \uff94\uff8f\uff78\uff9e\uff81 \uff80\uff78\uff9b\uff73\uff09 (736087)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1703307\",\"wid\":\"a4579507f499100fe034908b45890000\",\"descriptor\":\"\u65e5\u672c\u30b3\u30f3\u30bb\u30f3\u30c8\u30ea\u30af\u30b9\u306e\u304a\u4ed5\u4e8b\uff01\uff20\u798f\u5ca1\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1205\",\"campaign_id\":\"14925\",\"campaign_title\":\"Analyst, Business Operations R1706191\",\"campaign_type\":\"job_application\",\"job_title\":\"Business Analyst\",\"street\":\"NIC Managua - 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This role analyzes performance trends, identifies root causes affecting SLAs\/Quality, and leads structured Lean Six Sigma initiatives across multiple accounts.\\n\\nYou will work closely with Operations, Workforce, Quality, Training, and Client Services to deliver measurable improvement in AHT, quality, CSAT, utilization, attrition, and cost per contact\u2014while maintaining alignment with contractual obligations and client expectations.\",\"long_description\":null,\"ats_external_id\":\"R1706191\",\"location\":\"Managua, Managua\",\"job_type\":\"full_time\",\"salary\":\"1600\",\"salary_type\":\"monthly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-03-27T08:04:19.996+08:00\",\"created_at\":\"2026-03-27T06:06:15.161+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDkyNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NIC-Managua---Del-complejo-Plaza-el-Sol-200mts-al-Este\/Business-Analyst_R1706191-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Operations\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"df68c94cc420101ac0bd67ea05900000\",\"descriptor\":\"Xperts Nicaragua, S.A.\",\"reference_id\":\"WNI04\",\"organization_reference_id\":\"WNI04\"},\"location\":{\"city\":\"Managua\",\"state\":\"Managua\",\"country\":{\"wid\":\"5f2a092396a6444ab45617cb1cbf50a8\",\"iso2\":\"NI\",\"iso3\":\"NIC\",\"descriptor\":\"Nicaragua\",\"iso_numeric\":\"558\"},\"postal_code\":\"11132\",\"primary_location\":{\"id\":\"NI-MAN-CAMPU-01\",\"wid\":\"abb4c0410095101d479dcb75dd320000\",\"descriptor\":\"NIC Managua - Del complejo Plaza el Sol 200mts al Este\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"hector.hernandez2@concentrix.com\"},\"first_name\":\"Hernandez Mendez, Hector Eduardo\"},\"categories\":[{\"descriptor\":\"CF Business Operations\"}],\"recruiters\":[{\"id\":\"103268306\",\"wid\":\"b5926bd5344b1003808826cf92fe0000\",\"descriptor\":\"Luisa Monroy Vera (103268306)\"},{\"id\":\"102600384\",\"wid\":\"da7d7d2449a21010318809d78f7a0001\",\"descriptor\":\"Hector Hernandez Mendez (102600384)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0185\",\"descriptor\":\"Analyst, Business Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366306\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NIC-Managua---Del-complejo-Plaza-el-Sol-200mts-al-Este\/Business-Analyst_R1706191-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NIC-Managua---Del-complejo-Plaza-el-Sol-200mts-al-Este\/Business-Analyst_R1706191-1\/apply\",\"job_requisition_id\":\"R1706191\"}],\"organizations\":[{\"wid\":\"7e2140314d3b101fcad9cd79dc650000\",\"descriptor\":\"W0ZLZD P_Sofi Ni\",\"reference_id\":\"W0ZLZD\",\"custom_reference_id\":\"W0ZLZD\",\"company_reference_id\":null},{\"wid\":\"df68c94cc420101ac0bd67ea05900000\",\"descriptor\":\"Xperts Nicaragua, S.A.\",\"reference_id\":\"WNI04\",\"custom_reference_id\":null,\"company_reference_id\":\"WNI04\"},{\"wid\":\"5177aea6045b103a4bfc2d1c1a5e0000\",\"descriptor\":\"19035 - 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Fabricato - Cra. 50 #38a-185 Rincon Santos Bello Antioquia\",\"address\":\"COL Medellin - Fabricato - Cra. 50 #38a-185 Rincon Santos Bello Antioquia\",\"city\":\"Medellin\",\"state\":\"Antioquia\",\"postal_code\":\"051051\u00a0\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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Integramos ingenier\u00eda digital de clase mundial, creatividad y una profunda comprensi\u00f3n del comportamiento humano para encontrar y desbloquear valor a trav\u00e9s de experiencias potenciadas por la tecnolog\u00eda y la inteligencia. Combinamos dise\u00f1o centrado en el ser humano, datos poderosos y tecnolog\u00eda s\u00f3lida para acelerar la transformaci\u00f3n a gran escala. Estar\u00e1s rodeado de los mejores del mundo, proporcionando tecnolog\u00eda y conocimientos l\u00edderes en el mercado para modernizar y simplificar la experiencia del cliente. Dentro de nuestro equipo de servicios profesionales, entregar\u00e1s consultor\u00eda estrat\u00e9gica, dise\u00f1o, servicios de asesor\u00eda, investigaci\u00f3n de mercado y an\u00e1lisis de centros de contacto que brindan informaci\u00f3n para mejorar los resultados y el valor para nuestros clientes. As\u00ed logramos nuestra visi\u00f3n.\\n\\nNuestros innovadores alrededor del mundo han dedicado sus carreras a asegurar que cada relaci\u00f3n sea excepcional. 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Engineers must also possess strong technical writing, presentation and training skills.<\/span><\/li><li><span>Communicate at all levels from CIO to the technical staff on the ground.<\/span><\/li><\/ul><p><\/p><p><b><span>Expertise Required<\/span><\/b><\/p><ul><li>Experience in the enterprise customer arena and track record with delivering enterprise-grade SharePoint solutions<\/li><li>Face-to-face customer engagement skills<\/li><li>Excellent written, oral and presentation skills<\/li><li>Troubleshooting knowledge &amp; skills<\/li><li>Degree qualification or equivalent experience<\/li><li>Good understanding of ITIL\/Service Management<\/li><li>Passion for new innovative technology and drive customer transformation<\/li><li>Demonstrate effective balance between business and technical acumen<\/li><li>Ability to effectively recognize and adapt to change<\/li><li>Ability to deliver presentations and discuss complimentary products at a solutions level<\/li><li>Ability to handle customer critical issues and work in difficult situations<\/li><li><span>Experience delivering proactive services, such as workshops and technical assessments.<\/span><\/li><\/ul><p><\/p><p><b>Role Requirements<\/b><\/p><ul><li><b><span>Security Clearance:<\/span><\/b><span>\u00a0yes, Level 2 (approved security clearance preferred, at least willingness to start the approval process for security clearance)<\/span><\/li><li><b><span>Language:<\/span><\/b><span>\u00a0Fluent in German and English (written and oral communication)<\/span><\/li><li><b><span>Travel:<\/span><\/b><span>\u00a0required, mix of remote and onsite engagement<\/span><\/li><li><b><span>Location:<\/span><\/b><span>\u00a0flexible, in the area of Cologne\/Bonn or Hamburg or Berlin (or between those locations) preferred<\/span><\/li><\/ul><p><\/p><p><b><span>Technical Expertise Required<\/span><\/b><\/p><p><\/p><p><b>Skype for Business:<\/b>\u00a0<\/p><ul><li><b><span>Unified Communications (UC)<\/span><\/b><span>: Deep understanding of UC concepts, protocols, and standards. Knowledge of SIP (Session Initiation Protocol\/SDP). Familiarity with codecs, signalling, and media negotiation.<\/span>\u00a0<\/li><li><b><span>Skype for Business Deployment and Administration<\/span><\/b><span>: Proficiency in deploying, configuring, and managing Skype for Business Server (Level 300-400), Expertise in user provisioning, policies, and security settings. Troubleshooting skills for server, client, and network issues.<\/span><\/li><li><b><span>Networking<\/span><\/b><span>: Understanding of LAN, WAN, and VPN technologies., Knowledge of DNS, DHCP, and firewall rules, Ability to troubleshoot network connectivity problems.<\/span><\/li><li><b><span>Voice over IP (VoIP)<\/span><\/b><span>: Experience with VoIP architecture, call routing, and quality of service (QoS), Familiarity with gateways\/SBCs, PSTN connectivity, and E911 services.<\/span><\/li><li><b><span>Active Directory (AD)<\/span><\/b><span>: Proficiency in AD design, user management, and group policies, Integration of Skype for Business with AD for authentication and user synchronization.<\/span><\/li><li><b><span>Microsoft SQL Server:\u00a0<\/span><\/b><span>Ability to perform basic troubleshooting tasks on the MS SQL Backend, Ability to extract information from the databases, Knowledge how Skype for Business relates on MS SQL Server<\/span><\/li><li><b><span>Security and Compliance<\/span><\/b><span>: Awareness of security best practices for Skype for Business, Knowledge of compliance features, archiving, and eDiscovery.<\/span><\/li><\/ul><p><\/p><p><b>Microsoft Teams<\/b><\/p><ul><li>Deep technical knowledge of\u00a0<b>Microsoft Teams architecture, features and functionalities<\/b><\/li><li>Proven experience with\u00a0<b>Teams administration and architecture<\/b>\u00a0including user management, policies, and compliance as well as Teams Phone<\/li><li><b><span>Microsoft Teams Integration<\/span><\/b><span>: Understanding of how Teams and Skype for Business coexist, Knowledge of migration strategies from Skype for Business to Teams.<\/span><\/li><li><b>Ability to diagnose and resolve issues related to Microsoft Teams<\/b>\u00a0clients, meetings, calls, and integrations.\u00a0<\/li><li><b>Knowledge of third-party applications and integrations<\/b>\u00a0that enhance Microsoft Teams capabilities.\u00a0<\/li><\/ul><p><\/p><p><b>Additional Experience:<\/b><\/p><ul><li><b><span>Scripting and Automation<\/span><\/b><span>: Familiarity with PowerShell for managing Skype for Business, Ability to automate repetitive tasks using scripts.<\/span><\/li><li><b><span>Monitoring and Reporting<\/span><\/b><span>: Proficiency in monitoring server health, call quality, and usage, Knowledge of reporting tools and dashboards.<\/span><\/li><li><b><span>Collaboration Tools<\/span><\/b><span>: Awareness of SharePoint integration, OneDrive for Business, and Exchange Online, Understanding of federation and external communication.<\/span>\u00a0<\/li><li><b><span>Mobile Device Management (MDM)<\/span><\/b><span>: Knowledge of MDM solutions for mobile clients using Skype for Business., Troubleshooting mobile app issues<\/span><\/li><li>Understanding of Microsoft 365 security, compliance, and governance features.<\/li><li><b>Microsoft certifications<\/b>\u00a0such as MS-700, MS-720, or MS-102 (not mandatory but a plus)<\/li><\/ul>\",\"ats_external_id\":\"R1710328\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"10\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-31T18:52:56.514+08:00\",\"created_at\":\"2026-03-27T04:01:05.958+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDc5Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Skype-for-Business---Teams-CSA--m-f-d-_R1710328\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"organization_reference_id\":\"YDE19\"},\"location\":{\"city\":\"Berlin\",\"state\":\"Berlin\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"10553\",\"primary_location\":{\"id\":\"DE-WAH-GERMA-00\",\"wid\":\"2c75cf98dea0104a40d77db802160000\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jordan.pashaliyski@concentrix.com\"},\"first_name\":\"Pashaliyski, Jordan (Pashaliyski, Jordan)\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101923640\",\"wid\":\"95a2b41d064f01031b56bae16bd40000\",\"descriptor\":\"Jordan Pashaliyski (Jordan Pashaliyski) (101923640)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366729\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Skype-for-Business---Teams-CSA--m-f-d-_R1710328\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Skype-for-Business---Teams-CSA--m-f-d-_R1710328\/apply\",\"job_requisition_id\":\"R1710328\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"custom_reference_id\":null,\"company_reference_id\":\"YDE19\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"karim.hassibmahmoud@concentrix.com\"},\"first_name\":\"Karim Ashraf Hassib Mahmoud (101856674)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1710328\",\"wid\":\"765f7d98c7d610185452b23dded70000\",\"descriptor\":\"Skype for Business & Teams CSA (m\/f\/d)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1209\",\"campaign_id\":\"14791\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1710331\",\"campaign_type\":\"job_application\",\"job_title\":\"SharePoint CSA (m\/f\/d)\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10553\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"\",\"long_description\":\"<p><b><span>Technical Skills \u2013 Solution Area:<\/span><\/b><span>\u00a0AI Business Solutions, SharePoint on premise and M365 SPO<\/span><\/p><p><\/p><p><b><span>We need individuals that:<\/span><\/b><\/p><p><\/p><ul><li><span>Possess deep technical expertise in at least one technical specialty and can solve complex technical problems through sound, creative troubleshooting. You will also need to be able to examine possible workarounds and escalations as required.<\/span><\/li><li><span>Set an example of excellence as a Microsoft representative, enhancing the company&#39;s image and reputation through your credibility, preparation, commitment, and first-class delivery.<\/span><\/li><li><span>Demonstrate strong communication skills; ability to develop strategic on-going customer relationships, gain trust and respect for the company. Engineers must also possess strong technical writing, presentation and training skills.<\/span><\/li><li><span>Communicate at all levels from CIO to the technical staff on the ground.<\/span><\/li><\/ul><p><\/p><p><b><span>Expertise Required<\/span><\/b><\/p><ul><li>Experience in the enterprise customer arena and track record with delivering enterprise-grade SharePoint solutions<\/li><li>Face-to-face customer engagement skills<\/li><li>Excellent written, oral and presentation skills<\/li><li>Troubleshooting knowledge &amp; skills<\/li><li>Degree qualification or equivalent experience<\/li><li>Good understanding of ITIL\/Service Management<\/li><li>Passion for new innovative technology and drive customer transformation<\/li><li>Demonstrate effective balance between business and technical acumen<\/li><li>Ability to effectively recognize and adapt to change<\/li><li>Ability to deliver presentations and discuss complimentary products at a solutions level<\/li><li>Ability to handle customer critical issues and work in difficult situations<\/li><li><span>Experience delivering proactive services, such as workshops and technical assessments.<\/span><\/li><\/ul><p><\/p><p><b>Role Requirements<\/b><\/p><ul><li><b><span>Security Clearance:<\/span><\/b><span>\u00a0required (Level 2); someone with active Security Clearance preferred, at least willingness to obtain a security clearance<\/span><\/li><li><b><span>Language:<\/span><\/b><span>\u00a0Fluent in German and English (written and oral communication)<\/span><\/li><li><b><span>Travel:<\/span><\/b><span>\u00a0required, mix of remote and onsite engagement<\/span><\/li><li><b><span>Location:<\/span><\/b><span>\u00a0near Cologne \u2013 Bonn preferred to reduce travel time<\/span><\/li><\/ul><p><\/p><p><b><span>Technical Expertise Required<\/span><\/b><\/p><p><\/p><p><b>SharePoint On Premise (focus area)<\/b><\/p><ul><li>Deep understanding in SharePoint on premise for 2016, 2019 and Subscription Edition (Level 300-400)<\/li><li>SharePoint experience in the following areas is required: architecture\/ Topology, SharePoint Basics: Create Sites, Lists, Manage Permissions etc., Troubleshooting skills, Disaster Recovery scenarios, SharePoint Service Applications, Managing, maintaining and migrating Enterprise SharePoint Server, Upgrading between SharePoint versions, Scaling Enterprise SharePoint environments, Configuring SharePoint Hybrid Solutions, Migration to SharePoint Online, (Zero downtime) patching, SharePoint Authentication Providers<\/li><\/ul><p><b>SharePoint Online Administration:<\/b>\u00a0<\/p><ul><li>Manage site collections at the tenant level.\u00a0<\/li><li>Design and implement hub site\u00a0architecture.\u00a0<\/li><li>Utilize SPO Management Shell, PnP PowerShell module, and Microsoft Graph for tenant management.\u00a0<\/li><li>Oversee tenant-level external sharing and prevent oversharing.\u00a0<\/li><li>Administer and configure Microsoft Search and understand Microsoft Graph Search connectors.\u00a0<\/li><li>Integrate SharePoint Online with M365 Purview for data governance and information management.\u00a0<\/li><li>Implement data loss prevention, data retention, and sensitivity labels\u00a0for SPO\/ODFB.\u00a0<\/li><li>Manage Microsoft 365 backup and archive for SharePoint Online.\u00a0<\/li><li>Utilize SharePoint Advanced Management (SAM) Add-on features and controls.\u00a0<\/li><li>Classic\u00a0and\u00a0Modern\u00a0Search\u00a0\u00a0<\/li><li>Understanding\u00a0of the\u00a0latest\u00a0updates and\u00a0changes to\u00a0SharePoint\u00a0Online\u00a0<\/li><\/ul><p><\/p><p><b>OneDrive for Business Administration:<\/b>\u00a0<\/p><ul><li>Understand GPO\/Intune settings for managing\u00a0the OneDrive\u00a0for Business sync client.\u00a0<\/li><li>Migrate from on-premises home drives to OneDrive for Business.\u00a0<\/li><li>Apply best practices for the OneDrive for Business sync client.\u00a0<\/li><\/ul><p><\/p><p><b>Additional Experience:<\/b><\/p><ul><li>Experience in the following areas is desirable: Active Directory, AD Security, Protocols, Tools, Windows Tools, IIS Experience with troubleshooting tools, Understand how Microsoft 365 platform components interact with SharePoint Online\u00a0, Configuring SharePoint Online deployments and configurations\u00a0, Configuring OneDrive deployments and configurations, Information Protection in Microsoft 365\u00a0<\/li><li>Good understanding of administering, developing, deploying, customizing and troubleshooting Power Platform environments and solutions with Dataverse, Dataverse for Teams &amp; other data sources<\/li><li>Power Platform includes Power Automate, Power Apps, Power Pages, Power Virtual Agents<\/li><li>Developing custom solutions using modern developer stack\u00a0<\/li><li>SharePoint PowerShell scripting for online (&amp; on premises environments)<\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1710331\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"8.65\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-31T18:52:56.281+08:00\",\"created_at\":\"2026-03-27T04:01:05.666+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDc5MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/SharePoint-CSA--m-f-d-_R1710331\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"organization_reference_id\":\"YDE19\"},\"location\":{\"city\":\"Berlin\",\"state\":\"Berlin\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"10553\",\"primary_location\":{\"id\":\"DE-WAH-GERMA-00\",\"wid\":\"2c75cf98dea0104a40d77db802160000\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jordan.pashaliyski@concentrix.com\"},\"first_name\":\"Pashaliyski, Jordan (Pashaliyski, Jordan)\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101923640\",\"wid\":\"95a2b41d064f01031b56bae16bd40000\",\"descriptor\":\"Jordan Pashaliyski (Jordan Pashaliyski) (101923640)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366690\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/SharePoint-CSA--m-f-d-_R1710331\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/SharePoint-CSA--m-f-d-_R1710331\/apply\",\"job_requisition_id\":\"R1710331\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"custom_reference_id\":null,\"company_reference_id\":\"YDE19\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"karim.hassibmahmoud@concentrix.com\"},\"first_name\":\"Karim Ashraf Hassib Mahmoud (101856674)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1710331\",\"wid\":\"645ee6037d1c1018547c0d8434c70000\",\"descriptor\":\"SharePoint CSA (m\/f\/d)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1210\",\"campaign_id\":\"14790\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1710349\",\"campaign_type\":\"job_application\",\"job_title\":\"Microsoft Teams\/ Teams Phone CSA(m\/f\/d)\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10553\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"Role Overview\\n\\nWe are seeking a skilled and motivated Microsoft Teams Engineer to join our domain. The ideal candidate will be an expert in Microsoft Teams, with a strong understanding of its ecosystem including Exchange Online, SharePoint Online, and Entra ID (formerly Azure AD). This role will focus on the design, deployment, and support of Microsoft Teams solutions, including Teams Phone and PSTN connectivity, with a strong emphasis on hybrid and enterprise-scale environments. The role also includes consulting with customers, delivering workshops, and acting as a trusted advisor to help customers overcome their challenges.\\n\\nKey Responsibilities\\n\\nDesign, implement, and support Microsoft Teams solutions across the organisation.\\n\\nLead and support Teams Phone rollouts, including Direct Routing, Operator Connect, and Calling Plans.\\n\\nIntegrate Teams with Exchange Online, SharePoint Online, and Entra ID to ensure seamless collaboration and identity management.\\n\\nManage and troubleshoot Teams-related issues, including voice, video, meetings, and chat.\\n\\nSupport and maintain hybrid deployments involving on-premises and cloud-based Teams infrastructure.\\n\\nProvide guidance on Skype for Business Server coexistence and migration strategies.\\n\\nCollaborate with cross-functional teams to ensure Teams solutions align with business needs and security policies.\\n\\nDocument configurations, procedures, and best practices.\\n\\nConsult with customers to understand their business needs and technical challenges related to Microsoft Teams and its ecosystem.\\n\\nDeliver workshops and training sessions to educate customers on Microsoft Teams capabilities and best practices.\\n\\nAct as a trusted advisor to customers, providing strategic guidance and recommendations to optimize their use of Microsoft Teams and related Microsoft 365 services.\\n\\nRequired Skills and Experience\\n\\nProven experience with Microsoft Teams administration and architecture including Teams Phone.\\n\\nStrong knowledge of Teams Phone and PSTN integration methods (Direct Routing, Operator Connect, Calling Plans).\\n\\nExperience with Exchange Online, SharePoint Online, and Entra ID.\\n\\nFamiliarity with Teams Hybrid deployments and migration from Skype for Business.\\n\\nUnderstanding of Microsoft 365 security, compliance, and governance features.\\n\\nAbility to troubleshoot complex Teams and voice-related issues.\\n\\nExcellent communication and documentation skills.\\n\\nPreferred Qualifications\\n\\nMicrosoft certifications such as MS-700, MS-720, or MS-102.\\n\\nExperience with PowerShell scripting for automation and administration.\\n\\nKnowledge of networking fundamentals related to VoIP and real-time communications.\\n\\nExperience working in regulated or enterprise environments.\",\"long_description\":\"<p><b>Role Overview<\/b><\/p><p>We are seeking a skilled and motivated Microsoft Teams Engineer to join our domain. The ideal candidate will be an expert in Microsoft Teams, with a strong understanding of its ecosystem including Exchange Online, SharePoint Online, and Entra ID (formerly Azure AD). This role will focus on the design, deployment, and support of Microsoft Teams solutions, including Teams Phone and PSTN connectivity, with a strong emphasis on hybrid and enterprise-scale environments. The role also includes consulting with customers, delivering workshops, and acting as a trusted advisor to help customers overcome their challenges.<\/p><p><b>Key Responsibilities<\/b><\/p><p>Design, implement, and support Microsoft Teams solutions across the organisation.<\/p><p>Lead and support Teams Phone rollouts, including Direct Routing, Operator Connect, and Calling Plans.<\/p><p>Integrate Teams with Exchange Online, SharePoint Online, and Entra ID to ensure seamless collaboration and identity management.<\/p><p>Manage and troubleshoot Teams-related issues, including voice, video, meetings, and chat.<\/p><p>Support and maintain hybrid deployments involving on-premises and cloud-based Teams infrastructure.<\/p><p>Provide guidance on Skype for Business Server coexistence and migration strategies.<\/p><p>Collaborate with cross-functional teams to ensure Teams solutions align with business needs and security policies.<\/p><p>Document configurations, procedures, and best practices.<\/p><p>Consult with customers to understand their business needs and technical challenges related to Microsoft Teams and its ecosystem.<\/p><p>Deliver workshops and training sessions to educate customers on Microsoft Teams capabilities and best practices.<\/p><p>Act as a trusted advisor to customers, providing strategic guidance and recommendations to optimize their use of Microsoft Teams and related Microsoft 365 services.<\/p><p><b>Required Skills and Experience<\/b><\/p><p>Proven experience with Microsoft Teams administration and architecture including Teams Phone.<\/p><p>Strong knowledge of Teams Phone and PSTN integration methods (Direct Routing, Operator Connect, Calling Plans).<\/p><p>Experience with Exchange Online, SharePoint Online, and Entra ID.<\/p><p>Familiarity with Teams Hybrid deployments and migration from Skype for Business.<\/p><p>Understanding of Microsoft 365 security, compliance, and governance features.<\/p><p>Ability to troubleshoot complex Teams and voice-related issues.<\/p><p>Excellent communication and documentation skills.<\/p><p><b>Preferred Qualifications<\/b><\/p><p>Microsoft certifications such as MS-700, MS-720, or MS-102.<\/p><p>Experience with PowerShell scripting for automation and administration.<\/p><p>Knowledge of networking fundamentals related to VoIP and real-time communications.<\/p><p>Experience working in regulated or enterprise environments.<\/p>\",\"ats_external_id\":\"R1710349\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"0.87\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-01T14:56:59.239+08:00\",\"created_at\":\"2026-03-27T04:01:05.450+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDc5MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Microsoft-Teams--Teams-Phone-CSA-m-f-d-_R1710349\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"organization_reference_id\":\"YDE19\"},\"location\":{\"city\":\"Berlin\",\"state\":\"Berlin\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"10553\",\"primary_location\":{\"id\":\"DE-WAH-GERMA-00\",\"wid\":\"2c75cf98dea0104a40d77db802160000\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jordan.pashaliyski@concentrix.com\"},\"first_name\":\"Pashaliyski, Jordan (Pashaliyski, Jordan)\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101923640\",\"wid\":\"95a2b41d064f01031b56bae16bd40000\",\"descriptor\":\"Jordan Pashaliyski (Jordan Pashaliyski) (101923640)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366705\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Microsoft-Teams--Teams-Phone-CSA-m-f-d-_R1710349\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Microsoft-Teams--Teams-Phone-CSA-m-f-d-_R1710349\/apply\",\"job_requisition_id\":\"R1710349\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - 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11th floor, eBlock 4, P. del Mar\",\"address\":\"PHL Cebu City - 11th floor, eBlock 4, P. del Mar\",\"city\":\"Cebu City\",\"state\":\"Cebu\",\"postal_code\":\"6000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Sr. Advisor I, Customer Service interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position requires broad knowledge of client products and\/or services to resolve non-standard or escalated customer issues.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Use problem solving skills, in conjunction with tools and resources, to resolve non-standard and\/or escalated issues<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Answer questions independent of decision-support tools; including handling escalated calls from other customer support associatesservice advisor<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Solve problems or offer solutions that are that are generally unstructured and require extensive clarification<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain in-depth knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Adhere to shift schedules and maintain acceptable attendance. Provide required notification of absence according to company policy<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with one year of customer service experience preferred<\/p><p>\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to learn; including strong problem solving skills<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong organizational skills with the ability to juggle multiple tasks; adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 May mentor Entry, Intermediate or Senior level agents<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws\u00a0\u00a0<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Works autonomously within established procedures and practices; seeks guidance in the more complex aspects of the process (extensive latitude for independent judgment).\u00a0 Does not have any outstanding disciplinary, attendance or performance issues.\u00a0 Analyzes process-related problems and suggest possible solutions.\u00a0 Guides and trains junior team member and facilitates their work.\u00a0 Demonstrates mastery of required behaviors\/competencies such as the ability to teach\/coach other agents and\/or support the program by performing data analysis work.\u00a0 Client feedback must be favorable for progression to this level.\u00a0 Opportunity to progress here is dependent on business needs.\u00a0 Call handling tasks may be required as business needs dictate.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Supplemental Geographical Information<\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p>\u00a0\u00a0\u00a0<\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education with at least 12 to 18 months of call center experience\u00a0\u00a0<\/p><p>\u2022 Ability to think clearly and can explain complex issues effectively, both above average written and verbally<\/p><p>\u2022 Demonstrate product expertise<\/p><p>\u2022 Dependable with proficient attention to detail and ability to solve complex issues<\/p><p>\u2022 Can train others<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Able to add value to the program by identifying improvement areas<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1711767\",\"location\":\"Cebu City, Cebu\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-04-10T00:07:30.735+08:00\",\"created_at\":\"2026-03-27T03:56:33.104+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjkzNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/QA-Tester_R1711767\/apply\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Cebu City\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6000\",\"primary_location\":{\"id\":\"PH-CEB-BARAN-01\",\"wid\":\"34a27d1141f301f23544a4fc0708cda0\",\"descriptor\":\"PHL Cebu City - 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We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic.<\/p><p><\/p><p>We show our colleagues how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and peers; and more! 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You\u2019ll manage a portfolio of advertisers, identify new revenue opportunities, and drive campaign performance through consultative selling and data-driven insights.<\/p><p><\/p><p><b><b>Your Responsibilities<\/b><\/b><\/p><p>In this role, you will:<\/p><p>\u2022 Drive advertising revenue by managing and growing a portfolio of SMB and mid-market advertisers<br \/>\u2022 Execute high-volume outbound sales outreach via calls, emails, and virtual meetings<br \/>\u2022 Identify upsell, cross-sell, and reactivation opportunities within existing accounts<br \/>\u2022 Consult advertisers on campaign strategy, targeting, and optimization to improve ROI<br \/>\u2022 Analyze campaign performance data (CTR, CPC, ROAS) and translate insights into actionable recommendations<br \/>\u2022 Generate new sales opportunities through prospecting, lead qualification, and pipeline development<br \/>\u2022 Build strong client relationships and act as a trusted digital marketing advisor<br \/>\u2022 Maintain accurate pipeline tracking and activity records in CRM systems (Salesforce preferred)<br \/>\u2022 Use AI-powered tools and sales intelligence platforms to prioritize leads and improve conversion rates<br \/>\u2022 Achieve and exceed monthly revenue and sales targets<\/p><p><\/p><p><b><b>What You Bring<\/b><\/b><\/p><p>\u2022 Experience in B2B sales, inside sales, ad sales, or digital marketing account management<br \/>\u2022 Strong consultative selling and objection-handling skills<br \/>\u2022 Proven ability to manage high-velocity sales cycles and outbound engagement<br \/>\u2022 Ability to translate marketing performance data into business recommendations<br \/>\u2022 Comfortable managing multiple accounts and a dynamic sales pipeline<br \/>\u2022 Experience with CRM systems and sales engagement tools<br \/>\u2022 Excellent communication skills in English (at least C1)<\/p><p><\/p><p><b><b>Bonus Points If You Have<\/b><\/b><\/p><p>\u2022 1\u20133&#43; years of experience in digital advertising sales<br \/>\u2022 Experience working with Google Ads, LinkedIn Ads, Meta Ads, or similar platforms<br \/>\u2022 Background in SMB growth, performance marketing, or media sales<br \/>\u2022 Experience using sales intelligence or AI sales tools (Gong, Copilot, ChatGPT, etc.)<br \/>\u2022 Bachelor\u2019s degree in Business, Marketing, Communications, or similar<\/p><p><\/p><p><b><b>Competencies for Success<\/b><\/b><\/p><p>Successful Ad Sales Specialists demonstrate:<\/p><p><\/p><p><b><b>Revenue Ownership<\/b><\/b><br \/>You take accountability for hitting and exceeding revenue targets.<\/p><p><b><b>Consultative Selling<\/b><\/b><br \/>You position digital advertising solutions that align with client business goals.<\/p><p><b><b>Pipeline &amp; Sales Execution<\/b><\/b><br \/>You maintain strong outbound activity and pipeline discipline.<\/p><p><b><b>Data-Driven Decision Making<\/b><\/b><br \/>You use campaign metrics and insights to guide optimization and upselling opportunities.<\/p><p><b><b>Resilience &amp; Adaptability<\/b><\/b><br \/>You thrive in fast-paced sales environments and continuously improve your approach.<\/p><p><\/p><p><b><b>Why Join Concentrix?<\/b><\/b><\/p><p>We invest in your success with:<\/p><p>\u2022 Competitive salary package (\u20ac24K\u2013\u20ac30K)<br \/>\u2022 Performance-driven sales culture<br \/>\u2022 Central office location in the sunny Malaga<br \/>\u2022 Career progression opportunities in sales and account management<br \/>\u2022 Wellness programs and employee support initiatives<br \/>\u2022 Paid time off and referral bonuses<br \/>\u2022 Inclusive and diverse workplace culture<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p>\",\"ats_external_id\":\"R1701746\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-04-06T01:59:08.658+02:00\",\"created_at\":\"2026-03-27T02:03:57.468+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTA?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\" Ad Sales Specialist\",\"long_description\":\"<div><div>Job Description<\/div><\/div><div><div><div><div><div><div><div><div><div><p><b>The Concentrix Advantage<\/b><\/p><p><\/p><p>Step into an engaging and high-performance sales environment where your impact directly drives revenue growth. At Concentrix, you&#39;ll join a collaborative, global team working with cutting-edge digital marketing solutions and some of the world\u2019s most innovative advertisers.<\/p><p><\/p><p>If you\u2019re motivated by targets, client success, and building long-term advertiser relationships, this is the place to accelerate your career.<\/p><p><\/p><p><b>Drive Revenue Through Digital Advertising<\/b><\/p><p><\/p><p>As an <b>Ad Sales Specialist<\/b>, you will play a key role in helping businesses grow through strategic digital advertising solutions. You\u2019ll manage a portfolio of advertisers, identify new revenue opportunities, and drive campaign performance through consultative selling and data-driven insights.<\/p><p><\/p><p><b>Your Responsibilities<\/b><\/p><p>In this role, you will:<\/p><p>\u2022 Drive advertising revenue by managing and growing a portfolio of SMB and mid-market advertisers<br \/>\u2022 Execute high-volume outbound sales outreach via calls, emails, and virtual meetings<br \/>\u2022 Identify upsell, cross-sell, and reactivation opportunities within existing accounts<br \/>\u2022 Consult advertisers on campaign strategy, targeting, and optimization to improve ROI<br \/>\u2022 Analyze campaign performance data (CTR, CPC, ROAS) and translate insights into actionable recommendations<br \/>\u2022 Generate new sales opportunities through prospecting, lead qualification, and pipeline development<br \/>\u2022 Build strong client relationships and act as a trusted digital marketing advisor<br \/>\u2022 Maintain accurate pipeline tracking and activity records in CRM systems (Salesforce preferred)<br \/>\u2022 Use AI-powered tools and sales intelligence platforms to prioritize leads and improve conversion rates<br \/>\u2022 Achieve and exceed monthly revenue and sales targets<\/p><p><\/p><p><b>What You Bring<\/b><\/p><p>\u2022 Experience in B2B sales, inside sales, ad sales, or digital marketing account management<br \/>\u2022 Strong consultative selling and objection-handling skills<br \/>\u2022 Proven ability to manage high-velocity sales cycles and outbound engagement<br \/>\u2022 Ability to translate marketing performance data into business recommendations<br \/>\u2022 Comfortable managing multiple accounts and a dynamic sales pipeline<br \/>\u2022 Experience with CRM systems and sales engagement tools<br \/>\u2022 Native or bilingual level of German and advanced level of English<\/p><p><\/p><p><b>Bonus Points If You Have<\/b><\/p><p>\u2022 1\u20133&#43; years of experience in digital advertising sales<br \/>\u2022 Experience working with Google Ads, LinkedIn Ads, Meta Ads, or similar platforms<br \/>\u2022 Background in SMB growth, performance marketing, or media sales<br \/>\u2022 Experience using sales intelligence or AI sales tools (Gong, Copilot, ChatGPT, etc.)<br \/>\u2022 Bachelor\u2019s degree in Business, Marketing, Communications, or similar<\/p><p><\/p><p><b>Competencies for Success<\/b><\/p><p>Successful Ad Sales Specialists demonstrate:<\/p><p><\/p><p><b>Revenue Ownership<\/b><br \/>You take accountability for hitting and exceeding revenue targets.<\/p><p><b>Consultative Selling<\/b><br \/>You position digital advertising solutions that align with client business goals.<\/p><p><b>Pipeline &amp; Sales Execution<\/b><br \/>You maintain strong outbound activity and pipeline discipline.<\/p><p><b>Data-Driven Decision Making<\/b><br \/>You use campaign metrics and insights to guide optimization and upselling opportunities.<\/p><p><b>Resilience &amp; Adaptability<\/b><br \/>You thrive in fast-paced sales environments and continuously improve your approach.<\/p><p><\/p><p><b>Why Join Concentrix?<\/b><\/p><p>We invest in your success with:<\/p><p>\u2022 Competitive salary package (\u20ac24K\u2013\u20ac30K)<br \/>\u2022 Performance-driven sales culture<br \/>\u2022 Central office location in the sunny Malaga<br \/>\u2022 Career progression opportunities in sales and account management<br \/>\u2022 Wellness programs and employee support initiatives<br \/>\u2022 Paid time off and referral bonuses<br \/>\u2022 Inclusive and diverse workplace culture<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1701789\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-04-01T09:01:17.863+02:00\",\"created_at\":\"2026-03-27T02:03:56.022+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDY?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"carlota.albert@concentrix.com\"},\"first_name\":\"Albert Rosario, Carlota\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102539905\",\"wid\":\"da7d7d2449a210103339839b42f40003\",\"descriptor\":\"Eszter Kornelia Csorba (102539905)\"},{\"id\":\"102538739\",\"wid\":\"da7d7d2449a21010333ecc44217d0000\",\"descriptor\":\"Francisco Ferrer (102538739)\"},{\"id\":\"103362408\",\"wid\":\"e7d9845c57a9101fa6acd0d0293a0000\",\"descriptor\":\"Carlota Albert Rosario (103362408)\"},{\"id\":\"102542271\",\"wid\":\"da7d7d2449a21010332ff4c6c2310005\",\"descriptor\":\"Ana Isabel Leon Casas (102542271)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364766\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Inside-Sales-Representative---English-Speaker---On-site-TT02_R1701789\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Inside-Sales-Representative---English-Speaker---On-site-TT02_R1701789\/apply\",\"job_requisition_id\":\"R1701789\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"alberto.laporta@concentrix.com\"},\"first_name\":\"Alberto Laporta (102541742)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1701789\",\"wid\":\"91b679914106100e32e63e5aa6570000\",\"descriptor\":\"Ad Sales Specialist (German - speaking) On-site TT02\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1839\",\"campaign_id\":\"303\",\"campaign_title\":\"Advisor II, B2B Sales R1706464\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative (Danish-speaking) - Hybrid - Cloud Solutions MV02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"Account Manager\u00a0\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b>\u00a0<\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a Sales Development Representative in Malaga (hybrid), you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p><\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As a<b> Sales Development Representative<\/b> on our team, you will:\u00a0<\/p><p><\/p><p>- Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise \u00a0<br \/>- Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies \u00a0<br \/>- Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client&#39;s leading cloud technologies \u00a0<br \/>- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers \u00a0<br \/>- Collect feedback from customers and articulate it back to the business: \u201cVoice of customer.\u201d\u00a0<\/p><p><\/p><p><b>Your qualifications<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:<\/b>\u00a0<\/p><p><\/p><p>- Are bilingual or proficient in Danish plus fluent in English\u00a0<br \/>- Have 1-2 years\u2019 experience in IT sales with a proven track record of success and\/or sales account management or customer management experience\u00a0<br \/>- Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc.\u00a0<\/p><p><\/p><p><b>It would be a plus if you:<\/b>\u00a0<\/p><p><\/p><p>- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions\u00a0<br \/>- Have Microsoft Fundamentals certification on MS Azure, Modern Workplace and\/or BizApps\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><\/p><p>What\u2019s in it for you\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><\/p><p><b>In this role, we offer benefits that help support your unique lifestyle:<\/b>\u00a0<\/p><p><\/p><p>- Full-time Spanish contract, we also help you with what you need to start working and living in Spain\u00a0<br \/>- Salary 25.000\u00a0euros gross per year &#43;\u00a0 4.800\u00a0euros gross per year in bonus &#43; Private Medical Insurance\u00a0<br \/>- Relocation support* \u00a0<br \/>- Full paid training for the company and the products you will be working on \u00a0<br \/>- A modern centrally placed office in Benalmadena, right next to the beach area \u00a0<br \/>- Spanish lessons, bonuses if you have friends that want to join as well, and much more\u00a0\u00a0 \u00a0<br \/>\u00a0<\/p><p>Experience the best version of you!\u00a0<\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><p><span>R1706464<\/span><\/p>\",\"ats_external_id\":\"R1706464\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"2083.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-09T18:18:49.769+02:00\",\"created_at\":\"2026-03-27T02:03:54.549+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDM?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDM\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"English\",\"Danish\"],\"recruiter\":{\"email\":{\"address\":\"rhea.kirpalani@concentrix.com\"},\"first_name\":\"Kirpalani, Rhea\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102999157\",\"wid\":\"f49961d5724310109d8d1df1f3d30000\",\"descriptor\":\"Rhea Kirpalani (102999157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366970\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Development-Representative--Danish-speaking----Hybrid---Cloud-Solutions-MV02_R1706464\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Development-Representative--Danish-speaking----Hybrid---Cloud-Solutions-MV02_R1706464\/apply\",\"job_requisition_id\":\"R1706464\"}],\"organizations\":[{\"wid\":\"46898e6d775c10016d1c75e3f5060000\",\"descriptor\":\"W0ZXXD MICROSOFT P_VDS AGP PRD\",\"reference_id\":\"W0ZXXD\",\"custom_reference_id\":\"W0ZXXD\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"christian.vedde@concentrix.com\"},\"first_name\":\"Christian Vedde (102540521)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1706464\",\"wid\":\"241cb70e74061013100272a4902c0000\",\"descriptor\":\"Sales Development Representative (Danish-speaking) - Hybrid - Cloud Solutions MV02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1840\",\"campaign_id\":\"301\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1715922\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Swedish-speaking) - On-Site SP02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p>Ta ett jobb d\u00e4r du bidrar till att skapa en skillnad i m\u00e4nniskors liv! Tycker du om att hj\u00e4lpa andra och trivs med att anv\u00e4nda telefoner och datorer som en del av ditt dagliga arbete? Bli en del av ett f\u00f6retag med h\u00f6gt i tak och d\u00e4r du utvecklas!<\/p><p><\/p><p>Vi erbjuder dig ett fartfyllt jobb, h\u00e4rliga kollegor och utveckling<\/p><p><\/p><p>Du kommer att f\u00e5 utbildning och kontinuerlig coaching av dina chefer och ditt team. L\u00e4ra dig nya arbetsmetoder, utveckla din kommunikationsf\u00f6rm\u00e5ga samt arbeta i en digital milj\u00f6 med n\u00e5gra av marknadens mest innovativa tekniker. Det du kommer att l\u00e4ra dig hos oss kommer att g\u00f6ra dig till en v\u00e4rdefull medlem av v\u00e5rt team, eller vilket annat team som helst.<\/p><p><\/p><p>Hos Concentrix erbjuder vi:<\/p><p><\/p><p>- Attraktiva l\u00f6nevillkor<\/p><p>- Fullt spanskt kontrakt fr\u00e5n dag ett, med tillg\u00e5ng till det spanska sjukf\u00f6rs\u00e4kringsskyddet<\/p><p>- Tills vidare anst\u00e4llning, roterande schema: m\u00e5n. till fre. 08:00 - 18:00<\/p><p>- Betalt under utbildning<\/p><p>- Betald semester (4 veckor &#43; 4 dagar per kalender\u00e5r), med semesterdagar fr\u00e5n det f\u00f6rsta \u00e5ret du b\u00f6rjar arbeta*<\/p><p>- Ett stort utbud av rabatter p\u00e5 sportartiklar, resor, hemelektronik, osv. hos v\u00e5ra partners<\/p><p>- En fot in i ett f\u00f6retag d\u00e4r vi i f\u00f6rsta hand rekryterar internt f\u00f6r h\u00f6gre roller. Vi fr\u00e4mjar r\u00f6rlighet inom f\u00f6retaget, och vi \u00e4r idag verksamma i mer \u00e4n 60 l\u00e4nder runtom i v\u00e4rlden<\/p><p>- Ett modernt kontor med \u00f6ppen och trevlig planl\u00f6sning<\/p><p>- Flyttst\u00f6d i f\u00f6rekommande fall<\/p><p><\/p><p><\/p><p>Vad du kommer att uppleva hos Concentrix<\/p><p><\/p><p>Som en del av det Specsavers team kommer du att:<\/p><p><\/p><p>- Hantera inkommande och utg\u00e5ende samtal till befintliga eCommerce kunder samt online chatt.<\/p><p>- Hj\u00e4lpa dem med deras fr\u00e5gor om best\u00e4llningar, produkter, leveranser, erbjudanden och mycket mer, med fokus p\u00e5 bra service och ett gott bem\u00f6tande<\/p><p>- Hantera samtal som inte besvaras av butiker och l\u00e4mna kundf\u00f6rfr\u00e5gningar via Customer Relation Management systemet<\/p><p>- N\u00e4r du har skaffat dig erfarenhet, ha m\u00f6jligheten att hantera f\u00f6rfr\u00e5gningar via sociala medier och email<\/p><p>- Ha fokus p\u00e5 att ge bra kundupplevelser i varje kundkontakt - inklusive fokus p\u00e5 st\u00e4ndig f\u00f6rb\u00e4ttring av v\u00e5r kundn\u00f6jdhet<\/p><p>- Arbeta tillsammans med din grupp f\u00f6r att n\u00e5 Specsavers uppsatta m\u00e5l<\/p><p><\/p><p>Vem vi skulle vilja ha med i laget<\/p><p><\/p><p>Vi vill tr\u00e4ffa m\u00e4nniskor fr\u00e5n alla typer av bakgrunder, som tycker om att l\u00e4ra sig nytt och \u00e4r nyfikna. Din naturliga talang f\u00f6r att hj\u00e4lpa andra och g\u00f6ra det lilla extra f\u00f6r v\u00e5ra kunder kommer att passa in i det vi g\u00f6r p\u00e5 Concentrix.<\/p><p><\/p><p>Vi letar efter dig som:<\/p><p><\/p><p>- Har modersm\u00e5lsniv\u00e5 i svenska, \u00e4r flytande i engelska och kan genomg\u00e5 en utbildning p\u00e5 engelska utan problem<\/p><p>- \u00c4r proaktiv i ditt s\u00e4tt att arbeta och nyfiken p\u00e5 att l\u00e4ra dig Specsavers tj\u00e4nster, produktutbud och processer<\/p><p>- Har god erfarenhet av att arbeta med dator<\/p><p>- Har h\u00f6g servicef\u00f6rm\u00e5ga, \u00e4r t\u00e5lmodig och kan hantera missn\u00f6jda kunder p\u00e5 ett professionellt och positivt s\u00e4tt<\/p><p>- \u00c4r \u00f6ppen f\u00f6r en st\u00e4ndigt omv\u00e4xlande arbetsmilj\u00f6<\/p><p>- \u00c4r fokuserad p\u00e5 att arbeta proaktivitet, sj\u00e4lvg\u00e5ende och resonerar l\u00f6sningsorienterat i ett team.<\/p><p><\/p><p>Det skulle vara toppen om du dessutom:<\/p><p><\/p><p>- Har erfarenhet av att arbeta med CRM system, samt kan hantera flertal system samtidigt<\/p><p>- Har erfarenhet av att arbeta B2C<\/p><p>Uppfyller du inte alla krav? P\u00e5 Concentrix \u00e4r vi engagerade i att skapa en m\u00e5ngsidig och inkluderande arbetsplats d\u00e4r alla kan l\u00e4ra sig och utvecklas professionellt. Om du k\u00e4nner att du inte kryssar i alla kvalifikationer i arbetsbeskrivningen uppmuntrar vi dig att ans\u00f6ka hur som helst. Vi kommer att g\u00f6ra v\u00e5rt b\u00e4sta f\u00f6r att matcha dig med r\u00e4tt jobb, oavsett om det \u00e4r det h\u00e4r jobbet eller en framtida roll.<\/p><p><\/p><p>L\u00e5ter det som dig? V\u00e4lkommen till Concentrix!<\/p><p><\/p><p><\/p><p>Concentrix is an equal-opportunity employer<\/p><p>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p><p>* V\u00e5ra rekryterare kommer att f\u00f6rklara vilka villkor som g\u00e4ller.<\/p><p><b><span>R1715922<\/span><\/b><\/p>\",\"ats_external_id\":\"R1715922\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"1600\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-09T18:18:49.628+02:00\",\"created_at\":\"2026-03-27T02:03:53.807+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDE?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDE\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<div><div>Job Description<\/div><\/div><div><div><div><div><div><div><div><div><div><p><b>Experience the power of a game-changing career\u00a0<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Sales Development Representative<\/b> <b>in Malaga (Hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As an\u00a0<b>Sales Development Representative\u00a0<\/b>on our team, you will:\u00a0<\/p><p>- Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise\u00a0<br \/>- Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies\u00a0<br \/>- Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client&#39;s leading cloud technologies\u00a0<br \/>- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers\u00a0<br \/>- Collect feedback from customers and articulate it back to the business: \u201cVoice of customer.\u201d\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p>- Are bilingual or proficient in Dutch plus fluent in English\u00a0<br \/>- Have 1-2 years\u2019 experience in IT sales with a proven track record of success and\/or sales account management or customer management experience\u00a0<br \/>- Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc.\u00a0<\/p><p><\/p><p><b>It would be a plus if you:\u00a0<\/b><\/p><p>- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions\u00a0<br \/>- Have Microsoft Fundamentals certification on MS Azure, Modern Workplace and\/or BizApps\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0<\/b><\/p><p>- Full time 39h\/week permanent contract: Monday to Friday, from 08:00 to 17:00<\/p><p>- Base salary of 25,000 euros gross\/year &#43; a bonus of up to 4,800 euros gross\/year, private medical insurance<br \/>- Relocation support*<br \/>- Full-time Spanish contract, we also help you with what you need to start working and living in Spain<br \/>- Full paid training for the company and the products you will be working on<br \/>- A modern centrally placed office in Benalmadena, right next to the beach area with a hybrid working model<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><br \/><span>\u00a0<\/span><span>R1716677<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1716677\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"2083.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-01T07:51:27.121+02:00\",\"created_at\":\"2026-03-27T02:03:53.444+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDA?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDA\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b> Technical Support Advisor in Barcelona (On-site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the fashion industry.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As a <b>Technical Support Advisor<\/b> on our team, you will:\u00a0<\/p><p>- Act as the first point of contact for dealers and end users, handling phone and email inquiries in real time<\/p><p>- Troubleshoot technical issues and provide timely accurate resolutions<\/p><p>- Educate customers on product usage, updates, and best practices<\/p><p>- Create and manage support tickets to ensure proper tracking and resolution<\/p><p>- Collaborate with internal teams to resolve complex or escalated cases<\/p><p>- Maintain accurate customer records and documentation in internal systems<\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p>- Are proficient or bilingual in German plus an advanced level of English\u00a0<br \/>- Have good disposition to work in a customer service environment\u00a0<br \/>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<br \/>- 2 year experience in Customer service or Technical Support area<br \/>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u00a0<\/p><p>- Full-time 39 hours\/week permanent contract<br \/>- Schedule: Monday to Friday, 09:00 - 18:00<br \/>- Salary package: <span>\u20ac20,500 gross\/year &#43; up to \u20ac2,000 gross\/year in bonus<\/span><br \/>- Central office location in Barcelona\u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs, specialized courses\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p>Concentrix is an equal opportunity employer\u00a0<\/p><p>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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speaking) On-site MA05\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1843\",\"campaign_id\":\"291\",\"campaign_title\":\"Advisor I, Customer Service R1539573\",\"campaign_type\":\"job_application\",\"job_title\":\"Refer a Friend (Spain Master)\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<h3><span><span><b>Refer a Friend Program: Simplified Rules<\/b><\/span><\/span><\/h3><p><span><span><b>Objective<\/b><br \/>The Refer a Friend program allows Concentrix Spain Region employees to recommend candidates for job openings and earn a referral bonus.<\/span><\/span> <span><span><b>Who Can Participate?<\/b><br \/>All employees can participate, except: <\/span><\/span><\/p><ul><li><span><span>Supervisors\/Team Leaders and Direct Supervisors for their own teams.<\/span><\/span><\/li><li><span><span>Program Managers\/Directors if the candidate is hired for their program.<\/span><\/span><\/li><li><span><span>HR Recruitment Department employees.<\/span><\/span><\/li><\/ul><p><span><span><b>How to Recommend a Candidate?<\/b><\/span><\/span><\/p><ul><li><span><span>Please refer using the button above and fill in the details of your friend<\/span><\/span><\/li><\/ul><p><\/p><p><span><span><b>Eligibility Conditions<\/b><\/span><\/span><\/p><ul><li><span><span>The candidate must not have applied to Concentrix Spain Region in the last 6 months or been referred by another employee in the past year.<\/span><\/span><\/li><li><span><span>The candidate cannot be a former employee who left less than two years ago.<\/span><\/span><\/li><li><span><span>Interns are not eligible for referral.<\/span><\/span><\/li><li><span><span>Any leave (unpaid or sick) longer than 1 week delays the required 3-month employment period for the bonus.<\/span><\/span><\/li><\/ul><p><span><span><b>Other Key Points<\/b><\/span><\/span><\/p><ul><li><span><span>The recruiter for your project has 48 hours priority over your referral.<\/span><\/span><\/li><li><span><span>You can check the status of your referral via a link provided by email.<\/span><\/span><\/li><li><span><span>HR can only share if the referral is \u201cIn process\u201d or \u201cHired\u201d\u2014reasons for rejection are confidential.<\/span><\/span><\/li><li><span><span>If a referral is not hired within 1 year, you must refresh it to remain eligible.<\/span><\/span><\/li><li><span><span>If a candidate is hired for a different position or language than initially recommended, the bonus will adjust accordingly.<\/span><\/span><\/li><li><span><span>You are eligible for a bonus if your referral is hired and stays for at least 3 months:<\/span><\/span><\/li><\/ul><p><span><span><b>Program Updates<\/b><br \/>The Administration Specialist will review the program annually for any updates.<\/span><\/span><\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1539573\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-04-01T09:01:16.163+02:00\",\"created_at\":\"2026-03-27T02:03:49.554+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><span>This role also offers flexibility in terms of working completely from the comfort of your home!<\/span><\/p><p><\/p><p><span>This job is available primarily fulltime, but we also offer part-time employment! This is a flexible way to decide how you want to work with us, anywhere from 50 - 100% (note: the training period is fulltime only, part-time is possible after this stage)<\/span><\/p><p><\/p><p><b>About the role,<\/b> as a Customer Support Specialist, you will be responsible for<\/p><ul><li>Bringing great customer service to\u00a0the customers via phone and e-mail,<\/li><li>Providing accurate information about new bookings, rebooking&#39;s and cancellation options for air and rail travel, hotel bookings and more<\/li><li>Finding\u00a0solutions for each individual customer to ensure their journey runs smoothly<\/li><\/ul><p><\/p><p><b>To do great in this role<\/b><span>, you must be fluent in Danish and have a good command of English. Other than that, we&#39;d love for you to be flexible and dynamic addition to our team.<\/span><\/p><p><\/p><p><b><span>To make the most of your time here, we&#39;ll<\/span><span>\u00a0<\/span>offer you this<span>:<\/span><\/b><\/p><ul><li>A salary of\u00a02300,- Euros\/Gross<\/li><li>Bonus up to 250,- Euros\/Gross<\/li><li>Flexible work schedule<\/li><li>A job you can do from the comfort of your own home<\/li><li>Supportive and fun coworkers (if we do say so ourselves)<\/li><\/ul><p><\/p><p><b>Start date:<\/b> 2nd of February, 2026.<\/p><p><b>Working hours: <\/b>Work in 8,5 h shifts, Monday to Sunday, from 9 AM till 8 PM<\/p><p><b>Location:<\/b> Work from home (in Lithuania)<\/p><p><\/p><p><span>Our\u00a0<\/span>recruitment process\u00a0<span>consists of a short phone interview, an online\u00a0test, finally an interview and a background check. If we turn out to be a match, we&#39;ll be happy to make an offer!<\/span><\/p>\",\"ats_external_id\":\"R1560939\",\"location\":\"Vilnius\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T09:22:53.449+03:00\",\"created_at\":\"2026-03-27T01:27:20.802+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Ng?\",\"apply_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-baltics\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1844\",\"campaign_id\":\"257\",\"campaign_title\":\"Advisor I, B2B Sales R1705841\",\"campaign_type\":\"job_application\",\"job_title\":\"Live Expert (French-speaking) On-site - High Tech Industry - HE03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Live Expert in Barcelona (On-site)\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>Passionate about finding your next big opportunity? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Live Expert in Barcelona (On-site),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech.\u202f\u202f\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u202f\u202f\u00a0<\/p><p><\/p><p><b>What you will do in this role\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u202f\u202f\u00a0<\/p><p><\/p><p>As a <b>Live Expert <\/b>on our team, you will:\u202f\u202f\u00a0<\/p><p><\/p><p>- To be a face of our client on social platforms and marketing videos \u00a0<br \/>- Demonstrate products and features via inbound video calls \u00a0<br \/>- Increase sales and market share through your interactions \u00a0<br \/>- Deliver excellent customer service on each call by answering queries efficiently and confidently \u00a0<br \/>- Maintain an expert understanding of products \u00a0<br \/>- Merchandising, maintaining, and reporting on inventory \u00a0<br \/>- Scriptwriting and translations, presenting training content, support for filming tasks \u00a0<br \/>- Sales chat, answering questions on the website\u00a0\u00a0<\/p><p><b>Your qualifications\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f\u202f\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>- Are proficient or bilingual in French and advanced English<br \/>- Have previous customer service and\/or sales experience \u00a0<br \/>- Have passion or previous work experience within technology \u00a0<br \/>- Are friendly and have an engaging personality \u00a0<br \/>- Are comfortable working in a training and sales environment \u00a0<br \/>- Are comfortable working in front of camera \u00a0<br \/>- Are personable, energetic, self-motivated, positive, team player \u00a0<br \/>- Eager to tackle challenges and changes \u00a0<br \/>- Have strong communication skills\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u202f\u202f\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f\u202f\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u202f\u202f\u00a0<\/p><p><\/p><p>- Full-time 39 hours\/week permanent contract: Monday to Friday 9:00 to 18:00\u00a0<br \/>- Salary 19 376 euros gross\/year &#43; up to 3.000 euros gross\/year in bonus\u00a0<br \/>- Great location in\u202fBarcelona\u00a0<br \/>- Bring-a-friend (referral) bonus opportunities\u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs, language classes and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u202f\u202f\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u202f<\/i>\u202f\u00a0<\/p><p><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Hpinc - WHSBTSPAIN132\",\"reference_id\":\"WHSBTSPAIN132\",\"custom_reference_id\":\"WHSBTSPAIN132\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"598e7abcf5cd101ef572da36a87e0000\",\"descriptor\":\"W0ZNLP P_Sbt_Spain_Hpi Live\",\"reference_id\":\"W0ZNLP\",\"custom_reference_id\":\"W0ZNLP\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"quentin.guerin@concentrix.com\"},\"first_name\":\"Quentin Roland Guerin (102539206)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1705841\",\"wid\":\"241cb70e74061012d01d4d37a7e50000\",\"descriptor\":\"Live Expert (French-speaking) On-site - High Tech Industry - HE03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"488\",\"campaign_id\":\"154\",\"campaign_title\":\"Advisor I, Customer Service R1538642\",\"campaign_type\":\"job_application\",\"job_title\":\"Contact Officer voor een bekende Nederlandse bank (vestiging Jaggernath Lachmonstraat)\",\"street\":\"SUR Paramaribo- Jaggernath Lachmonstraat 233\",\"address\":\"SUR Paramaribo- Jaggernath Lachmonstraat 233\",\"city\":\"Paramaribo\",\"state\":\"Paramaribo\",\"postal_code\":null,\"region\":null,\"country\":\"Suriname\",\"short_description\":\"Versterk het team bij Concentrix vandaag!\",\"long_description\":\"<h1><b>Over de functie<\/b><\/h1><h1><\/h1><h2><\/h2><p>Heb jij affiniteit met zowel het bankwezen als met klantcontact? Dan hebben we voor jou een interessant project!<br \/><b>CONCENTRIX <\/b>Suriname is op zoek naar fulltime Contact Officers oftewel klantadviseurs, voor een bekende Nederlandse bank. Je dient de bank zo goed mogelijk te representeren door middel van excellente <b><u>telefonische klantenservice<\/u><\/b> te verlenen.<br \/>\u00a0<\/p><p>Als Contact Officer ben je binnen jouw aandachtsgebied het aanspreekpunt voor onze klant. Je helpt klanten door vragen te beantwoorden, informatie te verstrekken of klachten te behandelen. Je zorgt daarbij voor een juiste inventarisatie en blijft in contact met de klant. Door jouw up-to-date kennis<\/p><p>kun je feilloos inspelen op ontwikkelingen in de markt of media. Zonodig schakel je de expertise in van andere afdelingen. Je signaleert knelpunten en draagt verbeterpunten aan. Mogelijk ben je ook<\/p><p>betrokken bij het realiseren van de oplossing. Als Contact Officer ben je op de hoogte van de digitale afzetkanalen en stimuleer je het gebruik hiervan. Jouw service is excellent en verrassend. Jij maakt van elke klant een echte Ambassadeur.<\/p><h2><\/h2><p><\/p><h1><b>Functie eisen<\/b><\/h1><ul><li><p>Minimale leeftijd van 18 jaar<\/p><\/li><li><p>Minimaal afgerond middelbare opleiding of daaraan gelijkgesteld<\/p><\/li><li><p>Bereid zijn een opleiding Wet op het financieel toezicht (WFT) te volgen<\/p><\/li><li><p>Bereid zijn de Bankier eed af te leggen<\/p><\/li><li><p>Goede beheersing van de Nederlandse- en Engelse taal<\/p><\/li><li><p>Goede sociale en communicatieve vaardigheden;<\/p><\/li><li><p>Je luistert goed en dringt snel door tot de kern;<\/p><\/li><li><p>Je hebt overtuigingskracht en weet verbinding te maken met elke klant;<\/p><\/li><li><p>Je bent vakbekwaam en gemotiveerd om op de hoogte te blijven van de nieuwste ontwikkelingen binnen jouw aandachtsgebied;<\/p><\/li><li><p>Je weet dat je werk risico\u2019s meebrengt voor het imago van de bank en handelt daarom zorgvuldig en integer;<\/p><\/li><li><p>Uitstekende computervaardigheden;<\/p><\/li><li><p>Goede typvaardigheden (minimaal 180 APM, minimaal 95% foutloos)<\/p><\/li><li><p>Nauwkeurig, gestructureerd, flexibel en positief ingesteld;<\/p><\/li><li><p>Je bent een echte multitasker en zet graag een stapje extra voor de klanten;<\/p><\/li><li><p>Klantgericht, resultaatgericht en stressbestendig;<\/p><\/li><li><p><b>Je kunt een bewijs van goed gedrag overleggen <i>(strookje van aanvraag is alvast voldoende bij indiensttreding)<\/i><\/b><i>;<\/i><\/p><\/li><li><p>Beschikken over eigen vervoer of eigen vervoersregeling;<\/p><\/li><\/ul><h2><\/h2><h2><\/h2><p><\/p><h1><b>Werktijden<\/b><\/h1><ul><li><p>Eerst drie weken WFT-training van maandag t\/m vrijdag van 07:00 tot 14:30uur<\/p><\/li><li><p>Daarna een week basistraining van maandag t\/m vrijdag van 07:00 tot 14:30uur<\/p><\/li><li><p>En vervolgens twee weken producttraining van maandag t\/m vrijdag van 07:00 tot 15:30uur<\/p><\/li><li><p>Na de training zul je 40uren per week ingeroosterd worden binnen de openingstijden van maandag t\/m vrijdag tussen 04:00 AM en 12:30 PM <i>(wanneer de wintertijd in oktober 2025 ingaat in Nederland, zullen de openingstijden aangepast worden naar 05:00 tot 13:30PM).<\/i><\/p><\/li><\/ul><h2><\/h2><h2><\/h2><p><\/p><h1><b><span>Wat <\/span><\/b><b>wij bieden<\/b><\/h1><ul><li><p>Een prettige, informele en leerzame werkomgeving;<\/p><\/li><li><p>Een full-time basistraining, WFT-training en een producttraining <i>(betaald training)<\/i>;<\/p><\/li><li><p>Na het behalen van de WFT-training ontvang jij een certificaat hiervoor;<\/p><\/li><li><p>Doorlopend coaching;<\/p><\/li><li><p>Een goed salaris in EURO (uitbetaling naar keuze in SRD of EURO)<\/p><\/li><li><p>Loyaliteitsbonus<\/p><\/li><li><p>Vervoerstoelage op basis van gewerkte uren<\/p><\/li><li><p>Heb je reeds minimaal 6 maanden contactcenter ervaring? Dan wordt dit beloond met een hoger startloon;<\/p><\/li><li><p>Doorgroeimogelijkheden;<\/p><\/li><li><p>Referral bonus (als jij andere geschikte kandidaten aanbeveelt die indienst treden)<\/p><\/li><li><p>Loyaliteitsbonus (bij 3, 6 en 12 maanden indienst. Na een jaar ontvang je elke 6 maanden een loyaliteitsbonus)<\/p><\/li><li><p>Volledige betaling van de ziektekostenverzekering<\/p><\/li><\/ul><h2><\/h2><h1><\/h1><p><\/p><h1><b>Solliciteren<\/b><\/h1><p>Spreekt het bovenstaande je aan?<\/p><p>Klik dan gauw op <b>&#34;apply now&#34;<\/b> en volg de verdere stappen om jouw sollicitatie in te dienen.<\/p><p>Lukt het niet via de website te solliciteren? stuur dan een mail naar <a href=\\\"mailto:recruitment.sr&#64;concentrix.com\\\" target=\\\"_blank\\\">recruitment.sr&#64;concentrix.com<\/a>\u00a0<\/p><p><\/p><p><\/p><p><\/p><p><\/p><h2><\/h2><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p><span>De bovenstaande uitspraken zijn bedoeld om de algemene aard en het niveau van het werk te beschrijven dat wordt uitgevoerd door de mensen die voor deze functie zijn toegewezen. Ze zijn niet bedoeld als een uitputtende lijst van alle verantwoordelijkheden, plichten en vaardigheden die vereist zijn voor het personeel dat binnen deze functietitel werkt. Concentrix is \u200b\u200been werkgever die gelijke kansen biedt. Concentrix evalueert gewalificeerde kandidaten zonder rekening te houden met ras, huidskleur, religie, geslacht, nationale afkomst, leeftijd, seksuele geaardheid, gender identiteit of gender expressie, beschermde veteranenstatus, handicapstatus of enig ander wettelijk beschermd kenmerk.<\/span><\/p><p><\/p>\",\"ats_external_id\":\"R1538642\",\"location\":\"Paramaribo, Paramaribo\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T10:03:17.851+02:00\",\"created_at\":\"2026-03-27T00:55:12.961+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTQ?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1845\",\"campaign_id\":\"254\",\"campaign_title\":\"Advisor II, B2B Sales R1702527\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative (German - speaking) - Hybrid - High Tech Industry HE04\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Inside Sales Representative in Barcelona or Valencia (Hybrid)\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as an <b>Inside Sales Representative in Barcelona or Valencia (Hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0\u00a0\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>As an <b>Inside Sales Representative<\/b> on our team, you will:\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>- Provide expert assistance to the list of clients and partners using a consultative approach to account management\u00a0<br \/>- Create the business environment for sustained growth on the account\u00a0<br \/>- Develop and maintain the relationship within the account in order to maintain long term visibility of strategy, plans and competitor activity\u00a0<br \/>- Research new sales opportunities within the existing portfolio of accounts\u00a0<br \/>- Prepare commercial and technical service proposals<\/p><p>- Focus on driving profitability through proactive management<\/p><p>- Execute and achieve sales quota and targets\u00a0<br \/>- Track, manage, and report ongoing activity relative to sales pipeline.\u00a0<br \/>- Timely response and resolution of incoming customer or partner calls\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>Your qualifications\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>- Are proficient or bilingual in German with intermediate English level\u00a0<br \/>- Have a solid sales background and previous experience in Sales B2B\u00a0<br \/>- Have strong communication skills\u00a0<br \/>- Are achievement and goal oriented, motivated and self-starter\u00a0<br \/>- Have previous experience working with channel\u00a0<br \/>- Are dynamic and energetic\u00a0<\/p><p><b>\u00a0<\/b>\u00a0\u00a0<\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>- Full-time, permanent contract, 39 hours\/week: Monday to Friday 09:00 to 18:00\u00a0<br \/>- Salary offer: 20,976 euros gross\/year\u00a0and bonus up to 7.400 euros gross\/year\u00a0<br \/>- Friendly location at either or Barcelona or Valencia office<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<br \/>- Opportunities for a career abroad through the International Mobility Program\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0<\/p><p><i>\u00a0<\/i>\u00a0<\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b> Customer Service Representative in Barcelona (On-site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the fashion industry.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As a <b>Customer Service Representative <\/b>on our team, you will:\u00a0<\/p><p>- Act as the first point of contact for dealers and end users, handling phone and email inquiries in real time<\/p><p>- Troubleshoot technical issues and provide timely accurate resolutions<\/p><p>- Educate customers on product usage, updates, and best practices<\/p><p>- Create and manage support tickets to ensure proper tracking and resolution<\/p><p>- Collaborate with internal teams to resolve complex or escalated cases<\/p><p>- Maintain accurate customer records and documentation in internal systems<\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p>- Are proficient or bilingual in German plus an advanced level of English\u00a0<br \/>- Have good disposition to work in a customer service environment\u00a0<br \/>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<br \/>- 2 year experience in Customer service or Technical Support area<br \/>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u00a0<\/p><p>- Full-time 39 hours\/week permanent contract<br \/>- Schedule: Monday to Friday 09:00 - 18:00<br \/>- Salary range 20,500 euros gross\/year &#43; up to 2,000 euros gross\/year in bonus\u00a0<br \/>- Central office location in Barcelona\u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs, specialized courses\u00a0<br \/>\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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Dan hebben we voor jou een interessant project!<br \/><b>CONCENTRIX<\/b> Suriname is op zoek naar fulltime Servicemedewerkers voor de praktijklijn van een Medisch Contactcentrum (MCC).<\/p><p><\/p><p>Het MCC zorgt voor goede zorg voor alle asielzoekers (vluchtelingen uit andere landen) in Nederland. Hierbij besteden ze extra aandacht aan taal- en cultuurverschillen, de asielprocedure, de leefsituatie en de zorgbehoefte van asielzoekers. Dit doen zij vanuit de kernwaarden: vertrouwen, professioneel en maatschappelijk.<br \/>Als Servicemedewerker dien je het MCC zo goed mogelijk te representeren door op een empathische manier telefonische ondersteuning te verlenen.<br \/>\u00a0<\/p><p><\/p><p><\/p><h1><b>Een greep uit je dagelijkse werkzaamheden:<\/b><\/h1><p><\/p><p><\/p><ul><li><p>Telefonische ondersteuning, in- en outbound (reactief);<\/p><\/li><li><p>Het te woord staan van asielzoekers, COA-medewerkers en (GZA-) zorgverleners (evt. met tolk) m.b.t.:<\/p><\/li><li><p>- Afspraken maken n.a.v. doorverwijzingen van de huisarts of andere zorgverleners<\/p><\/li><li><p>- Afspraken in het ziekenhuis, fysiotherapie etc.<\/p><\/li><li><p>Deze afspraken worden zelf gemaakt, waarbij rekening wordt gehouden met de verzekeringsvoorwaarden voor de asielzoeker (RMA)<\/p><\/li><li><p>- Afspraken maken m.b.t. tandklachten;<\/p><\/li><li><p>Triage van pijnklachten en beoordeling of het een spoedafspraak is of een reguliere afspraak;<\/p><\/li><li><p>Afspraak inplannen bij gecontracteerde tandarts en indien noodzakelijk ongecontracteerde tandarts;<\/p><\/li><li><p>Afspraak inplannen bij tandartsbus op locatie in tandarts applicatie;<\/p><\/li><li><p>Afspraak maken bij specialistische partijen voor tandklachten zoals kindtandarts, kaakchirurg etc;<\/p><\/li><li><p>Beantwoorden van verzekeringsvragen;<\/p><\/li><li><p>Boeken van zorgtaxi\u2019s;<\/p><\/li><li><p>O.b.v. geldende voorwaarden (type COA-locatie en indicatie pati\u00ebnt);<\/p><\/li><li><p>Overige vragen zoals het doorverbinden naar locaties.<\/p><\/li><\/ul><p><\/p><p><\/p><p><\/p><p><\/p><h1><b>Functie eisen<\/b><\/h1><p><\/p><p><\/p><ul><li><p>Minimale leeftijd van 20 jaar;<\/p><\/li><li><p>Minimaal afgerond middelbare opleiding of daaraan gelijkgesteld;<\/p><\/li><li><p>Goede beheersing van zowel de Nederlandse als de Engelse taal;<\/p><\/li><li><p>Goede sociale en communicatieve vaardigheden;<\/p><\/li><li><p>Empathisch vermogen;<\/p><\/li><li><p>Je weet effectief om te gaan met cultuurverschillen. Je kent de verschillen in communicatiestijlen en weet je daarop aan te passen;<\/p><\/li><li><p>Je luistert goed en dringt snel door tot de kern;<\/p><\/li><li><p>Je weet dat je werk risico\u2019s meebrengt voor het imago van de gezondheidszorg en handelt daarom zorgvuldig en integer;<\/p><\/li><li><p>Assertiviteit (onder andere de regie nemen in een gesprek op een beleefde en correcte manier);<\/p><\/li><li><p>Uitstekende computervaardigheden (je zult met diverse computersystemen werken);<\/p><\/li><li><p>Goede typvaardigheden (minimaal 180 APM, minimaal 95% foutloos)<\/p><\/li><li><p>Nauwkeurig, gestructureerd, flexibel en positief ingesteld;<\/p><\/li><li><p>Je bent een echte multitasker en zet graag een stapje extra voor de cli\u00ebnten\/pati\u00ebnten;<\/p><\/li><li><p>Stressbestendig zijn;<\/p><\/li><li><p><b>Je kunt een bewijs van goed gedrag overleggen <i>(strookje van aanvraag is alvast voldoende bij indiensttreding)<\/i><\/b><i>;<\/i><\/p><\/li><li><p>Beschikken over eigen vervoer of eigen vervoersregeling;<\/p><\/li><\/ul><h1><\/h1><h1><\/h1><p><\/p><h1><b>Werktijden<\/b><\/h1><h1><\/h1><ul><li><p>Eerst een week basistraining van maandag t\/m vrijdag van 07:00 tot 14:30uur<\/p><\/li><li><p>Daarna een week producttraining van maandag t\/m vrijdag van 03:30 tot 12:00uur<\/p><\/li><li><p>Na de training zul je minimaal 32uur per week en maximaal 40 uur per week ingeroosterd worden binnen de openingstijden van <b>maandag t\/m vrijdag tussen 03:30AM en 12:00PM<\/b> <i>(wanneer de wintertijd in oktober 2024 ingaat in Nederland, zullen de openingstijden aangepast worden naar 04:30AM tot 13:00PM).<\/i><\/p><\/li><li><p>Elke dag vanaf 03:30AM beschikbaar zijn\u00a0<\/p><\/li><\/ul><h1><\/h1><h1><\/h1><p><\/p><h1><\/h1><h1><b><span>Wat <\/span><\/b><b>wij bieden<\/b><\/h1><ul><li><p>Een prettige, informele en leerzame werkomgeving<\/p><\/li><li><p>Een full-time basistraining en een producttraining <i>(betaald training)<\/i><\/p><\/li><li><p>Doorlopend coaching<\/p><\/li><li><p>Een uitstekend salaris in EURO (uitbetaling naar keuze in SRD of EURO)<\/p><\/li><li><p>Taaltoeslag (omdat 80% van de gesprekken in het Engels gevoerd dienen te worden)<\/p><\/li><li><p>Loyaliteitsbonus<\/p><\/li><li><p>Referralbonus<\/p><\/li><li><p>Vakantiegeld (uitbetaling in de maand juli)<\/p><\/li><li><p>Doorgroeimogelijkheden<\/p><\/li><li><p>Volledige betaling van de ziektekostenverzekering<\/p><\/li><\/ul><h1><\/h1><p><\/p><p><\/p><h1><b>Solliciteren<\/b><\/h1><p><\/p><p><b>Spreekt het bovenstaande je aan?<\/b><\/p><p>Klik dan gauw op <b>&#34;apply now&#34;<\/b> en volg de verdere stappen.<\/p><p><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1543394\",\"location\":\"Paramaribo, Paramaribo\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T10:03:17.868+02:00\",\"created_at\":\"2026-03-27T00:37:51.739+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQ?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1214\",\"campaign_id\":\"14744\",\"campaign_title\":\"Solution Architect (TCF) R1717936\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect for Power Platform\",\"street\":\"SWE Work-at-Home\",\"address\":\"SWE Work-at-Home\",\"city\":\"SWE\",\"state\":\"Skane County\",\"postal_code\":\"25225\",\"region\":null,\"country\":\"Sweden\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Cloud Solution Architect for Power Platform<\/b><\/p><p>We are looking for a seasoned Power Platform Cloud Solution Architect with extensive experience in Power Platform development. This role emphasizes developing and implementing governance strategies, best practices, and customized Power Platform solutions. 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Discover why over 550,000 game-changers around the globe call Concentrix their\u201cemployer of choice.\u201d Together, we will achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/span><\/span><\/span><\/span><\/p><p><\/p><p><span><span><span><span>With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique. Imagine being a part of a company that supports each other\u2019s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.<\/span><\/span><\/span><\/span><\/p><p><br \/><span><span><span><span><b>Eligibility to work<\/b><\/span><\/span><\/span><\/span><br \/><span><span><span><span>In accordance with South African law, only applicants who are legally authorised to work in the SA will be considered for this position, and the appointment will be made in line with the company\u2019s EE Plan.<\/span><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p><p><span><span><span><span><b>Disclaimer\u00a0<\/b><\/span><\/span><\/span><\/span><\/p><p><span><span><span><span>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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It\u2019s work you can feel proud of!<\/b><\/i><\/p><p>We\u2019re looking for passionate, caring &amp; experienced people to join our Inbound Sales team! We are offering a fantastic opportunity to work on behalf of one of the UK\u2019s biggest Telecommunications company!<\/p><ul><li>Excellent starting salary of<span>\u00a0<\/span><b>\u00a325,480<\/b><b> plus opportunity to earn Bonus which is uncapped!<\/b><\/li><li>Role is based <span>Adwick Park, Swinton, Rotherham S63 5NA<\/span><\/li><li><b>Rotational Shift pattern.<\/b><span>\u00a0<\/span>You will work 40 hrs per week between the hours of 8am-10.15pm Monday - Sunday<\/li><li><\/li><\/ul><p>As an<span>\u00a0<\/span><b>Inbound Sales Advisor,<\/b><span>\u00a0<\/span>You will be taking inbound calls from customers who are currently within the last 6 months of their contracts. 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Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/b><\/i><\/p><p><\/p><p><\/p><\/div><div><p>Job Types: Full-time, Permanent<\/p><\/div><div><p>Pay: \u00a325,480 per year<\/p><\/div><div><p>Additional pay:<\/p><p><\/p><ul><li>Bonus scheme<\/li><\/ul><p><\/p><p>Benefits:<\/p><p><\/p><ul><li>Company pension<\/li><li>Employee discount<\/li><li>Sick pay<\/li><li>Store discount<\/li><\/ul><\/div><\/div><p><\/p>\",\"ats_external_id\":\"R1568277\",\"location\":\"Rotherham, South Yorkshire\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T23:59:10.902Z\",\"created_at\":\"2026-03-26T23:37:48.047Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTE4?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTE4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"459\",\"campaign_id\":\"2097\",\"campaign_title\":\"Advisor I, Customer Service R1703535\",\"campaign_type\":\"job_application\",\"job_title\":\"German Customer Service Associate\",\"street\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\",\"address\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":null,\"country\":\"South Africa\",\"short_description\":\"\",\"long_description\":\"<p>Are you looking for an opportunity to jumpstart your career in the\u00a0travel industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a\u00a0German Customer Support Advisor\u00a0working on an internationally innovative campaign with a salary of R20\u00a0000.<br \/><br \/>With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique. Imagine being a part of a company that supports each other\u2019s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.<br \/><br \/>You will be working on-site from our vibrant Cape Town office where creativity meets innovative technology. All the while, you will become part of a community of likeminded individuals that that become friends for life.<br \/><br \/>What you will do in this role<\/p><p><\/p><ul><li>Taking ownership of high profile, escalated cases from beginning to resolution<\/li><li>Manage work order within business SLA&#39;s<\/li><li>Proactively offer solutions to any issues or concerns that customers might face<\/li><li>Consistently applying agreed behavioural and compliance standards<\/li><li>Sharing knowledge and skills with other members of the team<\/li><li>Communicating new information that is relevant to the campaign to colleagues, customers and managers<\/li><li>Developing and maintaining current knowledge of the campaign<\/li><li>Ensuring first contact resolution at all times<\/li><li>Protecting information security and taking responsibility for highlighting any issues that you are made aware of by using the correct processes<\/li><li>Providing excellent customer experiences at all time<\/li><li>Verifying and updating customer information<\/li><li>Proactively offer solutions to any issues or concerns that customers might face<\/li><li>Your qualifications and experience<\/li><\/ul><p><br \/>This\u00a0Customer Support\u00a0Advisor role at Concentrix is a great match if you:<\/p><p><\/p><ul><li>Have a minimum of 6 months international Call Centre <span>experience\u00a0<b>(essential)<\/b><\/span><\/li><li>Passed Grade 12<\/li><li>Ability to work shifts aligned to UK business hours<\/li><li>Proficient in German verbal communication<\/li><li>Are self-motivated and highly responsible<\/li><\/ul><p><\/p><p>What is in it for you?<\/p><p><br \/>In this role, we offer benefits that help you support your unique lifestyle:<\/p><p><\/p><ul><li>A monthly salary of R20\u00a0000<\/li><li>Medical aid for main member \/ medical insurance for employee and two dependents<\/li><li>Pension Fund<\/li><li>Subsidised transport<\/li><li>Group life cover<\/li><li>Fantastic Employee Assistance Programme (EAP)<\/li><li>Access to financial well-being sessions, will writing sessions and stress management sessions<\/li><li>Team building and upskill training opportunities<\/li><li>Interactive and inclusive company culture<\/li><\/ul><p><br \/>Ready to bring your skills, experience and sense of urgency to a company that values your expertise. Discover why over 550,000 game-changers around the globe call Concentrix their\u201cemployer of choice.\u201d Together, we will achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p><p><br \/><b><span>Eligibility to work<\/span><\/b><\/p><p><br \/><span>In accordance with South African law, only applicants who are legally authorised to work in the SA will be considered for this position and the appointment will be made in line with the company\u2019s EE Plan.<\/span><\/p><p><\/p><p><b><span>Disclaimer\u00a0\u00a0 <\/span><\/b><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><\/p><p>#ConcentrixSA<\/p><p><\/p>\",\"ats_external_id\":\"R1703535\",\"location\":\"Cape Town, Western Cape\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T23:59:10.885Z\",\"created_at\":\"2026-03-26T23:37:38.944Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDk3?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDk3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1847\",\"campaign_id\":\"252\",\"campaign_title\":\"Advisor II, Technical Support  R1718050\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Support Advisor (Italian - speaking) On-site MI36\",\"street\":\"ESP La Coruna\",\"address\":\"ESP La Coruna\",\"city\":\"A Coruna\",\"state\":\"A Coruna\",\"postal_code\":\"15008\",\"region\":\"A Coruna\",\"country\":\"Spain\",\"short_description\":\" Technical Support Agents with Italian \",\"long_description\":\"<p>Are you interested in starting or focusing your career in the technology and software area?<\/p><p><\/p><p>We are looking for <b>Technical Support Agents with Italian<\/b> to provide technical assistance to a project with a world leading software development company.\u00a0<\/p><p><\/p><p>If you have similar previous experience, or you have developed as an IT Technician, and you are interested in the offer, do not hesitate to apply!\u00a0<\/p><p><\/p><p><b>Requirements:\u00a0<\/b><\/p><p><\/p><p>- Excellent interpersonal and communication skills in Italian (native) and English (advanced)<\/p><p>- Training or experience in IT technologies\/products, especially in Cloud technologies or products related to Office, Outlook, Onedrive, Exchange, Sharepoint, Sharepoint, Lync Server, Microsoft Windows (valuable)\u00a0<\/p><p>- Ability to handle diverse customer situations, with empathy and professionalism.\u00a0<\/p><p>- Critical and logical thinking for effective problem solving\u00a0<\/p><p><\/p><p><b>What do we offer? \u00a0<\/b><\/p><p><\/p><p>- Full time (39h\/week), permanent contract, from Monday to Friday, 09.00 - 18.00<\/p><p>- Excellent work environment (multicultural)\u00a0<\/p><p>- Good work-life balance\u00a0<\/p><p>- Extensive training on the product, cutting-edge technologies and highly demanded in the market.\u00a0<\/p><p>- Important possibilities for development and promotion within the company, nationally and internationally.\u00a0<\/p><p><\/p><p>If you think you fit the position or want more information about it, we invite you to apply, we will be happy to work with you!\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Looking for that job?<br \/>Join our new team of game-changers in Tirana!<br \/><br \/>We\u2019re currently looking for Customer Service Agents in Greek and English.<br \/><br \/>The ideal candidate will be able to:<br \/>Taking inbound contacts, by phone, chat or email from customers to resolve any issues or complaints<br \/>Ability to stay focused and organized to correctly handle customer\u2019s request in a timely manner<br \/>Occasionally taking outbound calls to resolve cases and check whether customer\u2019s issue is correctly resolved<br \/>Constantly report new issues and proactively liaising with team leaders and peers to optimize the overall<br \/>experience of the customers<br \/>Responsible for maintaining a high level of professionalism with clients and working to establish a positive<br \/>relationship with every caller<br \/>Must be able to use CRM tools and related software to handle any contact<br \/>Key competencies and qualifications:<br \/>Customer focus, empathy and attention to details are core competencies<br \/>Fast typer, minimum 30 WPM<br \/>Ability to handle stressful situations and contacts<br \/>Ideally you have previous experience in a customer facing role or a contact center<br \/>Able to work fast and effectively<br \/>Willing to cooperate with team leaders and colleagues in order to improve customer satisfaction<br \/>Strong problem solving skills, make the right call and access existing processes to quickly resolve customer\u2019s issues<br \/>Team player who shares information and best practices with his collegues and superiors<br \/>Minimum requirements \u2013 High School Diploma<br \/>Be part of one of the biggest companies in global outsourcing. 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Looking for that job?<br \/>Join our new team of game-changers in Tirana!<br \/><br \/>We\u2019re currently looking for Customer Service Agents in Greek and English.<br \/><br \/>The ideal candidate will be able to:<br \/>Taking inbound contacts, by phone, chat or email from customers to resolve any issues or complaints<br \/>Ability to stay focused and organized to correctly handle customer\u2019s request in a timely manner<br \/>Occasionally taking outbound calls to resolve cases and check whether customer\u2019s issue is correctly resolved<br \/>Constantly report new issues and proactively liaising with team leaders and peers to optimize the overall<br \/>experience of the customers<br \/>Responsible for maintaining a high level of professionalism with clients and working to establish a positive<br \/>relationship with every caller<br \/>Must be able to use CRM tools and related software to handle any contact<br \/>Key competencies and qualifications:<br \/>Customer focus, empathy and attention to details are core competencies<br \/>Fast typer, minimum 30 WPM<br \/>Ability to handle stressful situations and contacts<br \/>Ideally you have previous experience in a customer facing role or a contact center<br \/>Able to work fast and effectively<br \/>Willing to cooperate with team leaders and colleagues in order to improve customer satisfaction<br \/>Strong problem solving skills, make the right call and access existing processes to quickly resolve customer\u2019s issues<br \/>Team player who shares information and best practices with his collegues and superiors<br \/>Minimum requirements \u2013 High School Diploma<br \/>Be part of one of the biggest companies in global outsourcing. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<div><div><div><p>We are an International Outsourcing Group, managing outsourced IT and sales services, bringing together world-class resources and expertise to help create valuable relationships between our clients, their customers and their employees.<\/p><p><\/p><\/div><p>Are you willing to get a strong experience in the inside sales? Do you have the interest in IT and you would like to be a part of a dynamic and multinational team in Prague?<span>\u00a0<\/span><b>Then apply today!<\/b><span>\u00a0<\/span>We are providing outsourced inside sales services to market leader IT vendors and constantly looking for talents from multiple countries.<\/p><p><\/p><p>We are looking for an ambitious, enthusiastic professional to fill the<span>\u00a0<\/span><b>position of ISR (Inside Sales Representative) with Polish language.<\/b><span>\u00a0<\/span>This is an excellent opportunity for individuals seeking B2B sales career within the global player in the IT Industry with the possibility of personal development that could set a great start for your career. Working closely with business partners and the diverse team on site will make your daily work more interesting without the boring routine.<\/p><p><\/p><h2>Responsibilities<b>:<\/b><\/h2><ul><li>Assigned customer portfolio to manage and drive their purchasing via consultative selling<\/li><li>Proactively do calling to all assigned existing customers and new prospective clients (hunting) and generating pipeline and incremental business on both<\/li><li>Providing an accurate forecast for the open and closed pipeline, and cooperating with other functions (Pre-Sales, Management, Pricing, Partner Managers, Filed Sales) to ensure smooth flow of the Business<\/li><\/ul><p><\/p><h2><b>Requirements:<\/b><\/h2><ul><li>Previous<b><span>\u00a0<\/span>B2B sales experience<\/b><\/li><li>Proven track of records in KPIs and Sales Achievements<\/li><li>A winning attitude and competitive nature<\/li><li>Strong in communication and proactive approach to customers<\/li><li>Ability to set priorities based on the customer, Quota and KPI objectives<\/li><li>Ability to work under stress, handle unique situations and work in the team<\/li><li>Basic IT knowledge and orientation on IT market<\/li><li>Native POLISH language and strong English both in oral and written form<\/li><\/ul><p><\/p><h2>We offer<\/h2><ul><li>Meal vouchers<\/li><li>Benefit card<\/li><li>Tasty coffee&amp;tea<\/li><li>Fresh fruit and refreshments in the workplace<\/li><li>Multisport card<\/li><li>Daily use of foreign languages, especially English<\/li><li>Great referral bonus<\/li><li>Game corners, relaxation zones and terraces (for smokers and non-smokers), fully equipped kitchenettes<\/li><li>Around the building, there are plenty of restaurants that are also vegan-friendly<\/li><li>A team that is fair and human at all times, including corporate governance<\/li><li>Close to public transport (Metro Bud\u011bjovick\u00e1)<\/li><li>Fitness center and park nearby<\/li><li>Opportunity to develop a career within a multinational environment<\/li><\/ul><\/div><\/div>\",\"ats_external_id\":\"R1705633\",\"location\":\"Prague\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T01:45:08.376+01:00\",\"created_at\":\"2026-03-26T21:30:51.517+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MDU?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MDU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1848\",\"campaign_id\":\"251\",\"campaign_title\":\"Advisor I, B2B Sales R1717769\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Account Manager (German-speaking) - Hybrid - Tech Industry ES03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<div><\/div><div><div><div><div><div><div><div><div><div><p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Sales Account Manager in Barcelona (hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p><\/p><p>As a <b>Sales Account Manager<\/b>, you will: \u00a0<br \/>- Build and grow relationships with resellers with the aim of understanding their business.<\/p><p>- Maximizing reseller trust and loyalty to our brand above the competition.<\/p><p>- Facilitate reseller competencies and certification in BU products.<\/p><p>- Detect new opportunities and facilitate the closure of deals with the help of support team (if needed).<br \/>- Ensure resellers are taking advantage of promotions, events &amp; programs.<br \/>- Monitor the execution of reseller marketing plan, investment and co-marketing activities. \u00a0<br \/>- Possibly attend product and\/or reseller events to meet key partners.<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0<\/p><p><\/p><p>- Are bilingual German with advanced English.<br \/>- Have at least 2 years sales experience (preferably B2B).<br \/>- Have strong communication skills (verbal &amp; written).<br \/>- Value collaboration and enjoy working with a motivated, multi-language team.<\/p><p>- A Bachelors degree in Marketing preferred, but not essential.<\/p><p><\/p><p><b>It would be a plus if you:\u00a0<\/b>\u00a0<\/p><p><\/p><p>- Have experience working with channel partners \/ resellers \/ distributors.\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond the norm. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>- Full-time\u00a039 hours\/week permanent contract:\u00a0 Monday to Thursday from 9:00 to 18:00, Friday from 9:00 to 17:00<br \/>- Salary 23,000 euros gross\/year &#43; up to 6,000 euros gross\/year in bonus &#43; private medical insurance.<br \/>- Office in central location in Barcelona, opportunity to work from home<\/p><p>- Bring-a-friend (referral) bonus opportunities\u00a0<\/p><p>- Full paid training on the company and the project you&#39;ll be working on\u00a0<\/p><p>- Career development programs, specialized courses\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At <b>Concentrix,<\/b> we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Solutions pour sites web\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>D\u00e9couvre le pouvoir d&#39;une carri\u00e8re qui change la donne<\/b><\/p><p>Es-tu \u00e0 la recherche de l&#39;avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - \u00e0 am\u00e9liorer leurs activit\u00e9s gr\u00e2ce \u00e0 la technologie et \u00e0 des solutions int\u00e9gr\u00e9es, dans plus de 70 pays. Nous sommes fiers d&#39;\u00eatre r\u00e9compens\u00e9s par des prix tels que &#34;World&#39;s Best Workplaces&#34;, &#34;Best Companies for Career Growth&#34; et &#34;Best Company Culture&#34;, ann\u00e9e apr\u00e8s ann\u00e9e.<\/p><p><\/p><p>Si tu cherches \u00e0 \u00e9voluer et \u00e0 \u00eatre inspir\u00e9, en tant que<span>\u00a0<\/span><b>Conseiller Client a Lisbonne, Portugal (Sur Site),<span>\u00a0<\/span><\/b>tu feras partie de notre \u00e9quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant\u00e9, et plus encore.<\/p><p><\/p><p><\/p><p><b>D\u00e9veloppement professionnel et personnel<\/b><\/p><p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r\u00e9ussir. Chez Concentrix, il existe un v\u00e9ritable potentiel de carri\u00e8re et d&#39;\u00e9volution personnelle. En effet, pr\u00e8s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C&#39;est pourquoi nous offrons une gamme de programmes GRATUITS d&#39;apprentissage et de d\u00e9veloppement con\u00e7us pour te mettre sur la voie du type de carri\u00e8re que t\u2019as toujours envisag\u00e9.<\/p><p><\/p><p><\/p><p><b>Ce que tu feras dans ce r\u00f4le<\/b><\/p><p>En tant que Conseiller Client au sein de notre \u00e9quipe, tu vas :<\/p><ul><li>Fournir un service \u00e0 la client\u00e8le exceptionnel aux utilisateurs par le biais du chat, du courrier \u00e9lectronique et du t\u00e9l\u00e9phone.<\/li><li>D\u00e9panner les probl\u00e8mes rencontr\u00e9s par les utilisateurs avec la plateforme, en proposant des conseils et des solutions.<\/li><li>Former les utilisateurs aux fonctionnalit\u00e9s de la plateforme et les aider \u00e0 tirer le meilleur parti de leurs sites web.<\/li><li>Travailler en \u00e9troite collaboration avec les \u00e9quipes charg\u00e9es des produits et du d\u00e9veloppement pour r\u00e9soudre des probl\u00e8mes techniques complexes.<\/li><li>Se tenir au courant des nouvelles fonctionnalit\u00e9s du programme et des mises \u00e0 jour afin de fournir une assistance pr\u00e9cise.<\/li><li>Recueillir et transmettre les commentaires des utilisateurs afin d&#39;am\u00e9liorer l&#39;exp\u00e9rience globale des utilisateurs.<\/li><\/ul><p><\/p><p><\/p><p><b>Tes qualifications<\/b><\/p><p>Concentrix te conviendra parfaitement si :<\/p><ul><li>T&#39;as un niveau \u00e9lev\u00e9 de fran\u00e7ais (\u00e9crit et oral) et un bon niveau d&#39;anglais (B2)<\/li><li>T&#39;as de l&#39;exp\u00e9rience dans le service \u00e0 la client\u00e8le, l&#39;assistance technique ou un r\u00f4le similaire.<\/li><li>T&#39;as de solides comp\u00e9tences en communication, tant \u00e0 l&#39;oral qu&#39;\u00e0 l&#39;\u00e9crit.<\/li><li>T&#39;es \u00e0 l&#39;aise avec la technologie et avez la capacit\u00e9 d&#39;apprendre rapidement de nouveaux logiciels et outils.<\/li><li>T&#39;as d&#39;excellentes comp\u00e9tences en mati\u00e8re de r\u00e9solution de probl\u00e8mes<\/li><li>T&#39;as de l&#39;exp\u00e9rience des constructeurs de sites web ou des syst\u00e8mes de gestion de contenu est un plus.<\/li><\/ul><p><\/p><p><\/p><p>Si tu penses ne pas avoir tous les atouts en main, nous t\u2019encourageons tout de m\u00eame \u00e0 poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu&#39;il s&#39;agisse de celui-ci ou d&#39;un autre.<\/p><p><\/p><p><\/p><p><b>Quels sont tes avantages<\/b><\/p><p>Dans ce r\u00f4le, nous offrons des avantages qui t\u2019aident \u00e0 soutenir un style de vie unique :<\/p><ul><li>Temps plein avec contrats \u00e0 dur\u00e9e ind\u00e9termin\u00e9e (n\u00e9gociables en fonction de ton exp\u00e9rience et des besoins de notre client)<\/li><li>Salaire comp\u00e9titif et prime de performance<\/li><li>Situation centrale \u00e0 Lisbonne, Portugal<\/li><li>Possibilit\u00e9s de primes de Refer a Friend (parrainage d\u2019un ami)<\/li><li>Formation compl\u00e8te et r\u00e9mun\u00e9r\u00e9e sur l&#39;entreprise et le projet sur lequel tu vas travailler<\/li><li>Package de relocalisation et logement garanti (pour 12 mois)<\/li><li>Programmes de d\u00e9veloppement de carri\u00e8re<\/li><\/ul><p><\/p><p><\/p><p><b>D\u00e9couvre ta meilleure version!<\/b><\/p><p>Si tout cela te semble \u00eatre la prochaine \u00e9tape id\u00e9ale de ton parcours professionnel, nous voulons te conna\u00eetre. Postule d\u00e8s aujourd&#39;hui et d\u00e9couvre pourquoi plus de 440k&#43; game-changers \u00e0 travers le monde appellent Concentrix leur &#34;employeur de choix&#34;.<\/p><p><\/p><p><\/p><p><b>Concentrix est un employeur qui souscrit au principe de l&#39;\u00e9galit\u00e9 des chances<\/b><\/p><p><i>Nous sommes fiers d&#39;\u00eatre une seule \u00e9quipe, une seule entreprise, \u00e0 l&#39;\u00e9chelle mondiale. Nous nous engageons \u00e0 offrir des chances \u00e9gales d&#39;emploi \u00e0 tous les candidats et \u00e0 cr\u00e9er un environnement de travail exempt de discrimination et de harc\u00e8lement. Toutes nos pratiques de recrutement sont fond\u00e9es sur les besoins de l&#39;entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l&#39;\u00e2ge, de l&#39;identit\u00e9 sexuelle, de l&#39;orientation sexuelle, de la religion, de l&#39;origine ethnique, de la situation familiale ou parentale, de l&#39;origine nationale, du handicap ou de toute autre classification prot\u00e9g\u00e9e par les lois nationales en vigueur.<\/i><\/p><p><\/p><p><\/p><p><b>L&#39;\u00e9ligibilit\u00e9 \u00e0 l\u2019emploi<\/b><\/p><p>Conform\u00e9ment \u00e0 la l\u00e9gislation portugaise, seuls les candidats l\u00e9galement autoris\u00e9s \u00e0 travailler au Portugal seront pris en consid\u00e9ration pour ce poste.<\/p>\",\"ats_external_id\":\"R1717846\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:42:42.185+08:00\",\"created_at\":\"2026-03-26T21:01:38.929+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjYwNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Reprsentant-de-la-clientle---Solutions-pour-sites-web_R1717846-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366241\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Reprsentant-de-la-clientle---Solutions-pour-sites-web_R1717846-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Reprsentant-de-la-clientle---Solutions-pour-sites-web_R1717846-1\/apply\",\"job_requisition_id\":\"R1717846\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1717846\",\"wid\":\"9263e4a2b7ed101fad7ecb7aafec0000\",\"descriptor\":\"Repr\u00e9sentant de la client\u00e8le - Solutions pour sites web\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1849\",\"campaign_id\":\"250\",\"campaign_title\":\"Advisor II, B2B Sales R1703386\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative (Danish-speaking) - Hybrid - High Tech Industry HE04\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<div><p><b><span>Experience the power of a game-changing career\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Want<\/span><span><span>\u00a0<\/span>to be part of an innovative and growing team?<\/span><\/span><span><span><span>\u00a0<\/span><\/span><\/span><span><span>We\u2019re<\/span><span><span>\u00a0<\/span>a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If<span>\u00a0<\/span><\/span><span>you\u2019re<\/span><span><span>\u00a0<\/span>looking to grow and be inspired, as an<span>\u00a0<\/span><\/span><\/span><b><span>Inside Sales Representative in<span>\u00a0<\/span><\/span><\/b><b><span>Malaga (Hybrid)<\/span><\/b><b><span>,<\/span><\/b><span><span><span>\u00a0<\/span>you will be part of our team of<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>who are powering the brands of the future in<span>\u00a0<\/span><\/span><span>tech.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Career growth and personal development\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>This is<span>\u00a0<\/span><\/span><span>a great opportunity<\/span><span><span>\u00a0<\/span>to experience the power of<span>\u00a0<\/span><\/span><span>what\u2019s<\/span><span><span>\u00a0<\/span>next and develop \u201cfriends for life\u201d at the same time.<span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>give you all the training,<span>\u00a0<\/span><\/span><span>cutting-edge<\/span><span><span>\u00a0<\/span>technologies, and the continuing support<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>need to succeed<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What you will do in this role\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In everything we do, we believe in doing right by and for people \u2013 our clients,<span>\u00a0<\/span><\/span><span>their<\/span><span><span>\u00a0<\/span>customers, our people, our community, and our planet<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As an<span>\u00a0<\/span><\/span><\/span><b><span>Inside Sales Representative<\/span><\/b><span><span><span>\u00a0<\/span>on our team, you will:\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Provide expert assistance to the list of clients and partners using a consultative approach to account management<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Create the business environment for sustained growth on the account<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Develop and maintain the relationship within the account in order to maintain long term visibility of strategy, plans and competitor activity<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Research new sales opportunities within the existing portfolio of accounts<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Prepare commercial and technical service proposals - Focus on driving profitability through proactive management - Execute and achieve sales quota and targets<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Track, manage, and report ongoing activity relative to sales pipeline.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Timely response and resolution of incoming customer or partner calls<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Your qualifications\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We embrace our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Concentrix is a great match if you:\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Are proficient or bilingual in<span>\u00a0Danish and English<\/span><\/span><\/span><br \/><span><span>- Have a solid sales background and<span>\u00a0<\/span><\/span><span>previous<\/span><span><span>\u00a0<\/span>experience in Sales B2B<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have<span>\u00a0<\/span><\/span><span>strong communication<\/span><span><span>\u00a0<\/span>skills<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Are achievement and goal oriented, motivated and self-starter<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have<span>\u00a0<\/span><\/span><span>previous<\/span><span><span>\u00a0<\/span>experience working with channel<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Are dynamic and energetic<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Don\u2019t<\/span><span><span>\u00a0<\/span>meet every requirement? No worries.<span>\u00a0<\/span><\/span><span>We\u2019re<\/span><span><span>\u00a0<\/span>dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you<span>\u00a0<\/span><\/span><span>don\u2019t<\/span><span><span>\u00a0<\/span>check every box, we still encourage you to apply.<span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>do our best to match you with the right job, whether<span>\u00a0<\/span><\/span><span>it\u2019s<\/span><span><span>\u00a0<\/span>this one or another role<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<span>\u00a0<\/span><\/span><span>That\u2019s<\/span><span><span>\u00a0<\/span>why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In this role, we offer benefits that help support your unique lifestyle:\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><\/span><span><span>Full-time<span>\u00a0<\/span><\/span><\/span><span><span>contract,<span>\u00a0<\/span><\/span><\/span><span><span>39<\/span><\/span><span><span><span>\u00a0<\/span>hours<\/span><span>\/week:<span>\u00a0<\/span><\/span><\/span><span><span>Monday to Friday 08:00\/ 08:30 to 17:0<\/span><\/span><span><span>0\/17:30<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Salary offer: on-target earnings<span>\u00a0<\/span><\/span><\/span><span><span>21,600 euros gross\/yea<\/span><\/span><span><span>r<\/span><\/span><span><span>\u00a0&#43; 7,400 euros bonus gross\/year &#43; private medical insurance<\/span><\/span><br \/><span><span>- Friends hunting (referral) bonus<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Great office location in<span>\u00a0<\/span><\/span><\/span><span><span>Malaga<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Full paid training about the company and the project you will be working on<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Career development program and specialized courses<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Opportunities for a career abroad through the International Mobility Program<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Experience the best version of you<\/span><span>!\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>At<span>\u00a0<\/span><\/span><\/span><b><span>Concentrix<\/span><\/b><span><span>, we invest in our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>because we know that when our people thrive, our clients and their customers thrive<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><i><span>\u00a0<\/span><\/i><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Concentrix is an equal opportunity employer\u00a0<\/span><\/i><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><i><span>We&#39;re<\/span><span><span>\u00a0<\/span>proudly<span>\u00a0<\/span><\/span><span>united as one<\/span><span><span>\u00a0<\/span>team, one company, globally.<span>\u00a0<\/span><\/span><span>We&#39;re<\/span><span><span>\u00a0<\/span>committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/i><span>\u00a0<\/span><\/p><p><span>R1703386<\/span><\/p><\/div>\",\"ats_external_id\":\"R1703386\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"1800\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-09T14:56:45.394+02:00\",\"created_at\":\"2026-03-26T20:49:53.037+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTA?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTA\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"Swedish\",\"Norwegian\",\"Danish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"rhea.kirpalani@concentrix.com\"},\"first_name\":\"Kirpalani, Rhea\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102999157\",\"wid\":\"f49961d5724310109d8d1df1f3d30000\",\"descriptor\":\"Rhea Kirpalani (102999157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363226\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Inside-Sales-Representative--Danish-speaking----Hybrid---High-Tech-Industry-HE04_R1703386\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Inside-Sales-Representative--Danish-speaking----Hybrid---High-Tech-Industry-HE04_R1703386\/apply\",\"job_requisition_id\":\"R1703386\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"802b378014f110265003269079cc0000\",\"descriptor\":\"W0ZZG8 Hpi Coe Generalist Isr\",\"reference_id\":\"W0ZZG8\",\"custom_reference_id\":\"W0ZZG8\",\"company_reference_id\":null},{\"wid\":\"8a79dc80d8021025fc738d5cfcd20000\",\"descriptor\":\"25544 - HPINC - 980008576\",\"reference_id\":\"980008576\",\"custom_reference_id\":\"980008576\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"emilio.zuniga1@concentrix.com\"},\"first_name\":\"Emilio Zuniga Zuniga (102539360)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1703386\",\"wid\":\"e7be842c3d2e10105fb1b8a3b4bd0000\",\"descriptor\":\"Inside Sales Representative (Danish-speaking) - Hybrid - High Tech Industry HE04\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1850\",\"campaign_id\":\"248\",\"campaign_title\":\"Advisor II, B2B Sales R1710638\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative (Italian-speaking) - Hybrid- Cloud Solutions MV02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"Sales Development Representative\u00a0in Malaga (Hybrid)\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as an\u00a0<b>Sales Development Representative\u00a0in Malaga (Hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As a\u00a0<b>Sales Development Representative\u00a0\u00a0<\/b>on our team, you will:\u00a0<\/p><p>- Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise\u00a0<br \/>- Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies\u00a0<br \/>- Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client&#39;s leading cloud technologies\u00a0<br \/>- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers\u00a0<br \/>- Collect feedback from customers and articulate it back to the business: \u201cVoice of customer.\u201d\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p>- Have native or bilingual level of Italian and advanced level of English<br \/>- Have 1-2 years\u2019 experience in IT sales with a proven track record of success and\/or sales account management or customer management experience\u00a0<br \/>- Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc.\u00a0<\/p><p><\/p><p><b>It would be a plus if you:\u00a0<\/b><\/p><p>- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions\u00a0<br \/>- Have Microsoft Fundamentals certification on MS Azure, Modern Workplace and\/or BizApps\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><\/p><p>- A base salary of 25,000 euros gross\/year &#43; a bonus up to 4,800 euros gross\/year, private medical insurance<br \/>- Relocation support*<br \/>- Full-time Spanish contract: 39h\/week, Monday to Thursday, from 09.00 to 17.30, Friday from 09:00 to 16:30<\/p><p>- We also help you with what you need to start working and living in Spain<br \/>- Full paid training for the company and the products you will be working on<br \/>- A modern centrally placed office in Benalmadena, right next to the beach area<br \/>\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At\u00a0<b>Concentrix,<\/b>\u00a0we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i><\/p><p><span>R1710638\u00a0<\/span><\/p>\",\"ats_external_id\":\"R1710638\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"2083.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-09T18:18:50.004+02:00\",\"created_at\":\"2026-03-26T20:49:52.184+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDg?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDg\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"Italian\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"rhea.kirpalani@concentrix.com\"},\"first_name\":\"Kirpalani, Rhea\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102999157\",\"wid\":\"f49961d5724310109d8d1df1f3d30000\",\"descriptor\":\"Rhea Kirpalani (102999157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-362701\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Development-Representative--Italian-speaking----Hybrid--Cloud-Solutions-MV02_R1710638\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Development-Representative--Italian-speaking----Hybrid--Cloud-Solutions-MV02_R1710638\/apply\",\"job_requisition_id\":\"R1710638\"}],\"organizations\":[{\"wid\":\"46898e6d775c10016d1c75e3f5060000\",\"descriptor\":\"W0ZXXD MICROSOFT P_VDS AGP PRD\",\"reference_id\":\"W0ZXXD\",\"custom_reference_id\":\"W0ZXXD\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"christian.squitieri@concentrix.com\"},\"first_name\":\"Christian Squitieri (102912907)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1710638\",\"wid\":\"5275798af1be10184cb6ad0d6d830000\",\"descriptor\":\"Sales Development Representative (Italian-speaking) - Hybrid- Cloud Solutions MV02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1\",\"campaign_id\":\"413\",\"campaign_title\":\" Advisor I, Customer Service R1645312\",\"campaign_type\":\"job_application\",\"job_title\":\"ESPECIALISTA DE ATENDIMENTO AO CLIENTE | REDE SOCIAL | BARRA FUNDA\",\"street\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"address\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"01156\",\"region\":null,\"country\":\"Brazil\",\"short_description\":\"Junte-se a n\u00f3s para garantir um atendimento de excel\u00eancia aos nossos clientes, atendendo via voz, chat e e-mail, e ajude a criar uma experi\u00eancia incr\u00edvel para cada cliente.\",\"long_description\":\"<p><span>Junte-se a n\u00f3s para garantir um atendimento de excel\u00eancia aos nossos clientes, atendendo via voz, chat e e-mail, e ajude a criar uma experi\u00eancia incr\u00edvel para cada cliente.<\/span><br \/><br \/><span>Benef\u00edcios e jornada:<\/span><br \/><br \/><span>\u2022 Remunera\u00e7\u00e3o Atrativa;<\/span><br \/><span>\u2022 Diversas escalas dispon\u00edveis!<\/span><br \/><span>\u2022 Diversos hor\u00e1rios dispon\u00edveis para se encaixar na sua rotina.<\/span><br \/><span>\u2022 Local de Trabalho: Concentrix Barra Funda - Possu\u00edmos localidades diferentes no local, ser\u00e1 informado durante a entrevista!<\/span><br \/><span>\u2022 Vagas 100% Presenciais;<\/span><br \/><span>\u2022 Treinamento Remunerado.<br \/>\u2022 Os detalhes ser\u00e3o enviados ap\u00f3s a conclus\u00e3o do teste, junto com sua entrevista! &#x1f601;<\/span><br \/><br \/><span>Seja um #Game-Changer em uma multinacional acolhedora e diversa, que coloca seus colaboradores em primeiro lugar! Aqui, as oportunidades de crescimento s\u00e3o reais. Ap\u00f3s completar 3 meses conosco, voc\u00ea poder\u00e1 se candidatar a vagas de n\u00edvel superior ao seu cargo atual ou explorar posi\u00e7\u00f5es em \u00e1reas administrativas. Al\u00e9m disso, oferecemos um pacote de benef\u00edcios que vai al\u00e9m do b\u00e1sico:<\/span><br \/><br \/><span>\u2022 VA\/VR<\/span><br \/><span>\u2022 Seguro de vida<\/span><br \/><span>\u2022 Assist\u00eancia m\u00e9dica e odontol\u00f3gica para cuidar da sua sa\u00fade<\/span><br \/><span>\u2022 Aux\u00edlio creche\/bab\u00e1 para apoiar sua fam\u00edlia<\/span><br \/><span>\u2022 Parcerias com at\u00e9 50% de desconto em faculdades e at\u00e9 80% em escolas de idiomas para impulsionar sua forma\u00e7\u00e3o<\/span><br \/><span>\u2022 Plano de Carreira, cres\u00e7a com a gente e conquiste novas oportunidades de desenvolvimento profissional!<\/span><br \/><span>\u2022 Programa de bem-estar para cuidar da sua qualidade de vida<\/span><br \/><span>\u2022 Ambientes disruptivos com salas de jogos, TV e muito mais<\/span><br \/><span>\u2022 E outros benef\u00edcios exclusivos para a sua cidade<\/span><br \/><br \/><br \/><span>Estamos em busca de pessoas comprometidas, atentas aos detalhes e apaixonadas por ajudar outras pessoas. Com seu talento em resolver problemas e comunica\u00e7\u00e3o, voc\u00ea far\u00e1 a diferen\u00e7a para nossos clientes e para o time prestando um atendimento humanizado atrav\u00e9s do Chat, E-mail e\/ou Voz.<\/span><br \/><br \/><span>O que voc\u00ea precisa para brilhar aqui:<\/span><br \/><br \/><span>\u2022 Ensino m\u00e9dio completo.<\/span><br \/><span>\u2022 Experi\u00eancia em atendimento multicanal (voz, chat e e-mail).<\/span><br \/><span>\u2022 Familiaridade com tecnologia: boa digita\u00e7\u00e3o e habilidade com sistemas simult\u00e2neos.<\/span><br \/><span>\u2022 Compromisso com atendimento humanizado - tratamos nossos clientes como gostar\u00edamos de ser tratados!<\/span><br \/><br \/><br \/><span>Nosso processo seletivo:<\/span><br \/><br \/><span>\u2022 Inscri\u00e7\u00e3o<\/span><br \/><span>\u2022 Provas (essenciais para seguir no processo)<\/span><br \/><span>\u2022 Entrevista<\/span><br \/><span>\u2022 Fase final<\/span><br \/><br \/><span>Venha fazer parte de algo especial. Queremos ver voc\u00ea crescer com a gente!<\/span><\/p>\",\"ats_external_id\":\"R1645312\",\"location\":\"Sao Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T20:59:05.417-03:00\",\"created_at\":\"2026-03-26T20:37:19.729-03:00\",\"latitude\":\"-14.235004\",\"longitude\":\"-51.92528\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTM?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"01156\",\"primary_location\":{\"id\":\"BR-SAO-TAGIP-01\",\"wid\":\"129ccf8cfbba01471cd475bf980f0a3a\",\"descriptor\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":null},\"first_name\":null},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-329983\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/ESPECIALISTA-DE-ATENDIMENTO-AO-CLIENTE---REDE-SOCIAL---BARRA-FUNDA_R1645312\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/ESPECIALISTA-DE-ATENDIMENTO-AO-CLIENTE---REDE-SOCIAL---BARRA-FUNDA_R1645312\/apply\",\"job_requisition_id\":\"R1645312\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"melissa.machado1@concentrix.com\"},\"first_name\":\"Melissa Machado (102859434)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1645312\",\"wid\":\"a4d54eb47e46101874c9772280bc0000\",\"descriptor\":\"ESPECIALISTA DE ATENDIMENTO AO CLIENTE | REDE SOCIAL | BARRA FUNDA\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"2\",\"campaign_id\":\"410\",\"campaign_title\":\" Advisor I, Customer Service R1631675\",\"campaign_type\":\"job_application\",\"job_title\":\"ESPECIALISTA DE ATENDIMENTO | AGENDAMENTOS DE CONSULTAS + VENDAS - POSSIBILIDADE DE HOME OFFICE\",\"street\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"address\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"01156\",\"region\":null,\"country\":\"Brazil\",\"short_description\":\"Junte-se a n\u00f3s para garantir um atendimento de excel\u00eancia aos nossos clientes, atendendo via voz, chat e e-mail, e ajude a criar uma experi\u00eancia incr\u00edvel para cada cliente.\",\"long_description\":\"<div><p>Temos uma vaga super interessante para quem gosta de atuar no atendimento ao cliente, vendas e agendamento de consultas. O trabalho \u00e9 presencial durante o per\u00edodo de experi\u00eancia, mas, ap\u00f3s essa fase, voc\u00ea poder\u00e1 trabalhar em home office, com mais autonomia e conforto. Venha fazer parte do nosso time e aproveite essa oportunidade de crescimento e flexibilidade!<\/p><p><br \/>Benef\u00edcios e jornada:<\/p><p><br \/>\u2022 Remunera\u00e7\u00e3o: R$1.518,00 &#43; comiss\u00e3o de Vendas que pode chegar a R$ 300,00.<br \/>\u2022 Escala de trabalho 6x1, com folgas alternadas aos finais de semana.<br \/>\u2022 Hor\u00e1rio de Trabalho: Tarde 14h20 \u00e0s 20h40<br \/>\u2022 Local de Trabalho: Concentrix BF4<br \/>\u2022 Fica na Rua Tagipuru, 906 - Barra Funda, S\u00e3o Paulo<br \/>\u2022 Vaga Presencial com possibilidade de Home Office ap\u00f3s a experi\u00eancia<br \/>\u2022 Treinamento Remunerado. 5x2 das 9h \u00e0s 17h12<\/p><p><\/p><p><\/p><p>Seja um #Game-Changer em uma multinacional acolhedora e diversa, que coloca seus colaboradores em primeiro lugar! Aqui, as oportunidades de crescimento s\u00e3o reais. Ap\u00f3s completar 3 meses conosco, voc\u00ea poder\u00e1 se candidatar a vagas de n\u00edvel superior ao seu cargo atual ou explorar posi\u00e7\u00f5es em \u00e1reas administrativas. Al\u00e9m disso, oferecemos um pacote de benef\u00edcios que vai al\u00e9m do b\u00e1sico:<\/p><p><\/p><p>Benef\u00edcios:<\/p><p><\/p><p>\u2022 Vale Refei\u00e7\u00e3o\/Alimenta\u00e7\u00e3o flex\u00edvel (sem desconto em folha)<br \/>\u2022 Seguro de Vida;<br \/>\u2022 Assist\u00eancia m\u00e9dica e odontol\u00f3gica para cuidar da sua sa\u00fade;<br \/>\u2022 Aux\u00edlio creche\/bab\u00e1 para apoiar sua fam\u00edlia;<br \/>\u2022 Parcerias com at\u00e9 50% de desconto em faculdades e at\u00e9 80% em escolas de idiomas para impulsionar sua forma\u00e7\u00e3o;<br \/>\u2022 Plano de Carreira, cres\u00e7a com a gente e conquiste novas oportunidades de desenvolvimento profissional!<br \/>\u2022 Programa de bem-estar para cuidar da sua qualidade de vida;<br \/>\u2022 We Care: Linha 24hrs de atendimento para orienta\u00e7\u00e3o Psicol\u00f3gica, Financeira e Jur\u00eddica;<br \/>\u2022 Ambientes disruptivos com salas de jogos, TV e muito mais;<br \/>\u2022 E outros benef\u00edcios exclusivos para a sua cidade!!<\/p><p><\/p><p><\/p><p>Estamos em busca de pessoas comprometidas, atentas aos detalhes e apaixonadas por ajudar outras pessoas. Com seu talento em resolver problemas e comunica\u00e7\u00e3o, voc\u00ea far\u00e1 a diferen\u00e7a para nossos clientes e para o time prestando um atendimento humanizado atrav\u00e9s do Chat, E-mail e\/ou Voz.\u00a0<\/p><p><\/p><p><\/p><p>O que voc\u00ea precisa para brilhar aqui:<\/p><p><\/p><p>\u2022 Ensino m\u00e9dio completo;\u00a0<br \/>\u2022 Maior de 18 anos;\u00a0<br \/>\u2022 Experi\u00eancia em atendimento multicanal (voz, chat e e-mail);\u00a0<br \/>\u2022 Familiaridade com tecnologia: boa digita\u00e7\u00e3o e habilidade com sistemas simult\u00e2neos;\u00a0<br \/>\u2022 Familiaridade com pacote office;\u00a0<br \/>\u2022 Precisa ter experi\u00eancia em vendas e suporte ao cliente;\u00a0<br \/>\u2022 Comprometimento;\u00a0<br \/>\u2022 Compromisso com atendimento humanizado - tratamos nossos clientes como gostar\u00edamos de ser tratados!\u00a0<\/p><p><\/p><p><\/p><p>Nosso processo seletivo:<\/p><p><\/p><p>\u2022 Inscri\u00e7\u00e3o<br \/>\u2022 Provas (essenciais para seguir no processo)<br \/>\u2022 Entrevista<br \/>\u2022 Fase final<\/p><p><\/p><p><\/p><p>Venha fazer parte de algo especial. Queremos ver voc\u00ea crescer com a gente! Vaga afirmativa para PCD.<br \/>\u00a0<\/p><\/div>\",\"ats_external_id\":\"R1631675\",\"location\":\"Sao Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T20:59:05.406-03:00\",\"created_at\":\"2026-03-26T20:37:18.733-03:00\",\"latitude\":\"-14.235004\",\"longitude\":\"-51.92528\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTA?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"01156\",\"primary_location\":{\"id\":\"BR-SAO-TAGIP-01\",\"wid\":\"129ccf8cfbba01471cd475bf980f0a3a\",\"descriptor\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"thiago.silva5@concentrix.com\"},\"first_name\":\"Alves, Thiago\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101948013\",\"wid\":\"8afd8dc6a203010e41cec335b9800000\",\"descriptor\":\"Thiago Alves (101948013)\"},{\"id\":\"1088721\",\"wid\":\"9f196ba80a870174cfc756fe0819e57b\",\"descriptor\":\"Mayana Souza (1088721)\"},{\"id\":\"102859434\",\"wid\":\"2a9a4fcc7fc210248c542fa1c9750000\",\"descriptor\":\"Melissa Machado (102859434)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-323637\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/ESPECIALISTA-DE-ATENDIMENTO---AGENDAMENTOS-DE-CONSULTAS---VENDAS---POSSIBILIDADE-DE-HOME-OFFICE_R1631675\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/ESPECIALISTA-DE-ATENDIMENTO---AGENDAMENTOS-DE-CONSULTAS---VENDAS---POSSIBILIDADE-DE-HOME-OFFICE_R1631675\/apply\",\"job_requisition_id\":\"R1631675\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"melissa.machado1@concentrix.com\"},\"first_name\":\"Melissa Machado (102859434)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1631675\",\"wid\":\"6112e0dcebd3100ca477b861d4800000\",\"descriptor\":\"ESPECIALISTA DE ATENDIMENTO | AGENDAMENTOS DE CONSULTAS + VENDAS - POSSIBILIDADE DE HOME OFFICE\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"3\",\"campaign_id\":\"407\",\"campaign_title\":\" Advisor I, Customer Service - Bilingual R1704856\",\"campaign_type\":\"job_application\",\"job_title\":\"SP - New - Atendimento ao cliente receptivo Multiskill - Ensino m\u00e9dio\",\"street\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"address\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"01156\",\"region\":null,\"country\":\"Brazil\",\"short_description\":\"\",\"long_description\":\"<p><b>SP - Atendimento ao cliente receptivo Multiskill - Ensino m\u00e9dio<\/b><\/p><p><b>Tipo de trabalho: Regime contrata\u00e7\u00e3o CLT<\/b><\/p><p><b>Localiza\u00e7\u00e3o: <span class=\\\"emphasis\\\">S\u00e3o Paulo \u2013 SP<\/span><\/b><\/p><p><\/p><p><b>O QUE TEM PARA VOC\u00ca?<\/b><\/p><p>\u2022 Uma organiza\u00e7\u00e3o global diversificada cheia de pessoas inteligentes e amig\u00e1veis para trocar ideias, aprender e crescer com<\/p><p>\u2022 Oportunidades de carreira infinitas e caminhos claros para o desenvolvimento de carreira<\/p><p>\u2022 Um sal\u00e1rio competitivo<\/p><p>\u2022 Vantagens e benef\u00edcios inclusivos<\/p><p>\u2022 Opera\u00e7\u00f5es com turnos dispon\u00edveis 24 horas<\/p><p>\u2022 Escala de trabalho 6x1<\/p><p><\/p><p><b>O QUE VOC\u00ca QUER \u00c9 IMPORTANTE PARA N\u00d3S<\/b><\/p><p>Pense em fazer uma lista de verifica\u00e7\u00e3o de todas as coisas que fariam voc\u00ea se sentir bem no trabalho. Sua lista de verifica\u00e7\u00e3o encontrou um grupo diversificado de novas pessoas com a mesma opini\u00e3o? Que tal ser reconhecido e recompensado por fazer grandes coisas? Talvez voc\u00ea tenha imaginado um lugar onde pudesse ter todas essas coisas e fazer a diferen\u00e7a positiva no dia das pessoas. Se sim, a Concentrix \u00e9 um \u00f3timo lugar para voc\u00ea. Todos os dias, espalhamos positividade na vida de outras pessoas por meio de intera\u00e7\u00f5es compassivas com os clientes e solu\u00e7\u00e3o genu\u00edna de problemas com um toque humano. Fazer o bem para as pessoas est\u00e3o em nosso DNA porque acreditamos que o desejo de ser tratado com carinho e respeito \u00e9 parte universal da experi\u00eancia humana. Essa filosofia orienta tudo o que fazemos e cria a estrutura de como tratamos nossos clientes e nossa equipe.<\/p><p>N\u00e3o importa sua forma\u00e7\u00e3o ou anos de experi\u00eancia, iniciar ou estabelecer sua carreira pode parecer desafiador, mas muitas vezes a resposta \u00e9 muito mais<\/p><p>simples do que voc\u00ea pensa. Estamos \u00e0 procura de especialistas em atendimento ao cliente. Esta fun\u00e7\u00e3o \u00e9 a oportunidade perfeita para quem est\u00e1 considerando uma carreira em atendimento ao cliente.<\/p><p><\/p><p><b>O QUE VOC\u00ca TRARIA PARA NOSSA EQUIPE?<\/b><\/p><p>Sua paix\u00e3o por fazer o bem para outras pessoas o ajudar\u00e1 a se relacionar com seus clientes e sua equipe. Voc\u00ea ouvir\u00e1 ativamente e solucionar\u00e1 problemas para fornecer uma \u00f3tima experi\u00eancia aos clientes nacionais e internacionais LATAM. Sua aten\u00e7\u00e3o aos detalhes, capacidade de pensar fora da caixa, excelente comunica\u00e7\u00e3o e paix\u00e3o o ajudar\u00e3o a se destacar nessa fun\u00e7\u00e3o.<\/p><p><\/p><p><b>PARA FAZER PARTE DA NOSSA EQUIPE:<\/b><\/p><p><span class=\\\"emphasis\\\">\u00b7 Ensino m\u00e9dio completo;<\/span><\/p><p><span class=\\\"emphasis\\\">\u00b7 Idade m\u00ednima 18 anos;<\/span><\/p><p><span class=\\\"emphasis\\\">\u00b7 Habilidade com Tecnologia.<\/span><\/p><p><\/p><p><b>CHAME DE CASA:<\/b><\/p><p>Se voc\u00ea est\u00e1 sorrindo agora e este parece ser o pr\u00f3ximo passo perfeito em sua carreira, queremos ouvir de voc\u00ea! Inscreva-se hoje e descubra por que mais de 290.000 pessoas em todo o mundo escolhem chamar a Concentrix de lar.<\/p><p>A Concentrix \u00e9 uma premiada empresa global de solu\u00e7\u00f5es CX que cria experi\u00eancias incr\u00edveis para as melhores marcas do mundo e seus clientes. Somos uma equipe de inovadores ambiciosos, que assumem riscos e mudam o jogo: o tipo de pessoa que prospera na solu\u00e7\u00e3o de problemas complexos.<\/p><p>Todos os candidatos qualificados ser\u00e3o considerados para o emprego, independentemente de ra\u00e7a, cor, religi\u00e3o, sexo, orienta\u00e7\u00e3o sexual, identidade de g\u00eanero, nacionalidade, defici\u00eancia ou status de veterano protegido.<\/p><p><\/p><p><b>Saber mais:<\/b><\/p><p><b>Concentra\u00e7\u00e3o no Facebook | Concentrix no Instagram | www.concentrix.com<\/b><\/p><p><\/p><p><i>As declara\u00e7\u00f5es acima destinam-se a descrever a natureza geral e o n\u00edvel de trabalho realizado por indiv\u00edduos designados para esta posi\u00e7\u00e3o. Estes n\u00e3o pretendem ser uma lista abrangente de todas as responsabilidades, deveres, habilidades ou condi\u00e7\u00f5es de trabalho.<\/i><\/p>\",\"ats_external_id\":\"R1704856\",\"location\":\"Sao Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T20:59:05.394-03:00\",\"created_at\":\"2026-03-26T20:37:17.670-03:00\",\"latitude\":\"-14.235004\",\"longitude\":\"-51.92528\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDc?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"organization_reference_id\":\"ICNBR\"},\"location\":{\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"01156\",\"primary_location\":{\"id\":\"BR-SAO-TAGIP-01\",\"wid\":\"129ccf8cfbba01471cd475bf980f0a3a\",\"descriptor\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"murilo.sousa@concentrix.com\"},\"first_name\":\"Sousa, Murilo\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102233183\",\"wid\":\"fd46b33b9ba41010eb974820aae20000\",\"descriptor\":\"Murilo Sousa (102233183)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-359695\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/SP---New---Atendimento-ao-cliente-receptivo-Multiskill---Ensino-mdio_R1704856\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/SP---New---Atendimento-ao-cliente-receptivo-Multiskill---Ensino-mdio_R1704856\/apply\",\"job_requisition_id\":\"R1704856\"}],\"organizations\":[{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNBR\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"luana.nascimento@concentrix.com\"},\"first_name\":\"Luana Nascimento (40494200)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1704856\",\"wid\":\"17388722f2581011059c1627d1e60000\",\"descriptor\":\"SP - New - Atendimento ao cliente receptivo Multiskill - Ensino m\u00e9dio\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"4\",\"campaign_id\":\"401\",\"campaign_title\":\" Advisor I, Customer Service R1645311\",\"campaign_type\":\"job_application\",\"job_title\":\"ESPECIALISTA DE ATENDIMENTO AO CLIENTE | REDE SOCIAL | FORTALEZA\",\"street\":\"BRA Fortaleza - Rua Goncalves Ledo\",\"address\":\"BRA Fortaleza - Rua Goncalves Ledo\",\"city\":\"Fortaleza\",\"state\":\"Cear\u00e1\",\"postal_code\":\"60110-260\",\"region\":null,\"country\":\"Brazil\",\"short_description\":\"Junte-se a n\u00f3s para garantir um atendimento de excel\u00eancia aos nossos clientes, atendendo via voz, chat e e-mail, e ajude a criar uma experi\u00eancia incr\u00edvel para cada cliente.\",\"long_description\":\"<p><span>Junte-se a n\u00f3s para garantir um atendimento de excel\u00eancia aos nossos clientes, atendendo via voz, chat e e-mail, e ajude a criar uma experi\u00eancia incr\u00edvel para cada cliente.<\/span><br \/><br \/><span>Benef\u00edcios e jornada:<\/span><br \/><br \/><span>\u2022 Remunera\u00e7\u00e3o Atrativa;<\/span><br \/><span>\u2022 Diversas escalas dispon\u00edveis!<\/span><br \/><span>\u2022 Diversos hor\u00e1rios dispon\u00edveis para se encaixar na sua rotina.<\/span><br \/><span>\u2022 Local de Trabalho: Concentrix FTZ - Rua Gon\u00e7alves L\u00eado, 777 - Centro, Fortaleza;<\/span><br \/><span>\u2022 Vagas 100% Presenciais;<\/span><br \/><span>\u2022 Treinamento Remunerado.<br \/>\u2022 Os detalhes ser\u00e3o enviados ap\u00f3s a conclus\u00e3o do teste, junto com sua entrevista! &#x1f601;<\/span><br \/><br \/><span>Seja um #Game-Changer em uma multinacional acolhedora e diversa, que coloca seus colaboradores em primeiro lugar! Aqui, as oportunidades de crescimento s\u00e3o reais. Ap\u00f3s completar 3 meses conosco, voc\u00ea poder\u00e1 se candidatar a vagas de n\u00edvel superior ao seu cargo atual ou explorar posi\u00e7\u00f5es em \u00e1reas administrativas. Al\u00e9m disso, oferecemos um pacote de benef\u00edcios que vai al\u00e9m do b\u00e1sico:<\/span><br \/><br \/><span>\u2022 VA\/VR<\/span><br \/><span>\u2022 Seguro de vida<\/span><br \/><span>\u2022 Assist\u00eancia m\u00e9dica e odontol\u00f3gica para cuidar da sua sa\u00fade<\/span><br \/><span>\u2022 Aux\u00edlio creche\/bab\u00e1 para apoiar sua fam\u00edlia<\/span><br \/><span>\u2022 Parcerias com at\u00e9 50% de desconto em faculdades e at\u00e9 80% em escolas de idiomas para impulsionar sua forma\u00e7\u00e3o<\/span><br \/><span>\u2022 Plano de Carreira, cres\u00e7a com a gente e conquiste novas oportunidades de desenvolvimento profissional!<\/span><br \/><span>\u2022 Programa de bem-estar para cuidar da sua qualidade de vida<\/span><br \/><span>\u2022 Ambientes disruptivos com salas de jogos, TV e muito mais<\/span><br \/><span>\u2022 E outros benef\u00edcios exclusivos para a sua cidade<\/span><br \/><br \/><br \/><span>Estamos em busca de pessoas comprometidas, atentas aos detalhes e apaixonadas por ajudar outras pessoas. Com seu talento em resolver problemas e comunica\u00e7\u00e3o, voc\u00ea far\u00e1 a diferen\u00e7a para nossos clientes e para o time prestando um atendimento humanizado atrav\u00e9s do Chat, E-mail e\/ou Voz.<\/span><br \/><br \/><span>O que voc\u00ea precisa para brilhar aqui:<\/span><br \/><br \/><span>\u2022 Ensino m\u00e9dio completo.<\/span><br \/><span>\u2022 Experi\u00eancia em atendimento multicanal (voz, chat e e-mail).<\/span><br \/><span>\u2022 Familiaridade com tecnologia: boa digita\u00e7\u00e3o e habilidade com sistemas simult\u00e2neos.<\/span><br \/><span>\u2022 Compromisso com atendimento humanizado - tratamos nossos clientes como gostar\u00edamos de ser tratados!<\/span><br \/><br \/><br \/><span>Nosso processo seletivo:<\/span><br \/><br \/><span>\u2022 Inscri\u00e7\u00e3o<\/span><br \/><span>\u2022 Provas (essenciais para seguir no processo)<\/span><br \/><span>\u2022 Entrevista<\/span><br \/><span>\u2022 Fase final<\/span><br \/><br \/><span>Venha fazer parte de algo especial. Queremos ver voc\u00ea crescer com a gente!<\/span><\/p>\",\"ats_external_id\":\"R1645311\",\"location\":\"Fortaleza, Cear\u00e1\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T20:59:05.381-03:00\",\"created_at\":\"2026-03-26T20:37:15.374-03:00\",\"latitude\":\"-14.235004\",\"longitude\":\"-51.92528\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDE?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Fortaleza\",\"state\":\"Cear\u00e1\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"60110-260\",\"primary_location\":{\"id\":\"BR-CEA-LEDOS-01\",\"wid\":\"740544c0a47f016cf30824771f115955\",\"descriptor\":\"BRA Fortaleza - Rua Goncalves Ledo\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"murilo.sousa@concentrix.com\"},\"first_name\":\"Sousa, Murilo\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102233183\",\"wid\":\"fd46b33b9ba41010eb974820aae20000\",\"descriptor\":\"Murilo Sousa (102233183)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-329982\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Fortaleza---Rua-Goncalves-Ledo\/ESPECIALISTA-DE-ATENDIMENTO-AO-CLIENTE---REDE-SOCIAL---FORTALEZA_R1645311\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Fortaleza---Rua-Goncalves-Ledo\/ESPECIALISTA-DE-ATENDIMENTO-AO-CLIENTE---REDE-SOCIAL---FORTALEZA_R1645311\/apply\",\"job_requisition_id\":\"R1645311\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"melissa.machado1@concentrix.com\"},\"first_name\":\"Melissa Machado (102859434)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1645311\",\"wid\":\"60750e8f4a75101874b6de2354de0000\",\"descriptor\":\"ESPECIALISTA DE ATENDIMENTO AO CLIENTE | REDE SOCIAL | FORTALEZA\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"5\",\"campaign_id\":\"357\",\"campaign_title\":\" Advisor I, Customer Service R1608106\",\"campaign_type\":\"job_application\",\"job_title\":\"ESPECIALISTA DE ATENDIMENTO | BARUERI\",\"street\":\"BRA Barueri - Condom\u00ednio Centro Empresarial Araguaia Corporate\",\"address\":\"BRA Barueri - Condom\u00ednio Centro Empresarial Araguaia Corporate\",\"city\":\"Barueri\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"1000\",\"region\":null,\"country\":\"Brazil\",\"short_description\":\"Venha fazer de uma empresa vencedora do pr\u00eamio Great Place to Work.\",\"long_description\":\"<div><p>Junte-se a n\u00f3s para garantir um atendimento de excel\u00eancia aos nossos clientes, atendendo via voz, chat e e-mail, e ajude a criar uma experi\u00eancia incr\u00edvel para cada cliente.<br \/><br \/>Benef\u00edcios e jornada:<\/p><ul><li>Remunera\u00e7\u00e3o atrativa;<\/li><li>Diversas escalas dispon\u00edveis;<\/li><li>Hor\u00e1rio de Trabalho que se encaixa na sua rotina!<\/li><li>Vaga 100% Presencial;<br \/>Local de Trabalho: Rua Alameda Araguaia, 2104 - Alphaville Industrial, S\u00e3o Paulo<\/li><li>Treinamento Remunerado.<\/li><li>Os detalhes ser\u00e3o enviados ap\u00f3s a conclus\u00e3o do teste, junto com sua entrevista &#x1f60a;<\/li><\/ul><p><br \/>Seja um #Game-Changer em uma multinacional acolhedora e diversa, que coloca seus colaboradores em primeiro lugar! Aqui, as oportunidades de crescimento s\u00e3o reais. Ap\u00f3s completar 3 meses conosco, voc\u00ea poder\u00e1 se candidatar a vagas de n\u00edvel superior ao seu cargo atual ou explorar posi\u00e7\u00f5es em \u00e1reas administrativas. Al\u00e9m disso, oferecemos um pacote de benef\u00edcios que vai al\u00e9m do b\u00e1sico:<br \/><br \/>\u2022 VA\/VR sem desconto em folha<br \/>\u2022 Seguro de vida<br \/>\u2022 Assist\u00eancia m\u00e9dica e odontol\u00f3gica para cuidar da sua sa\u00fade<br \/>\u2022 Aux\u00edlio creche\/bab\u00e1 para apoiar sua fam\u00edlia<br \/>\u2022 Parcerias com at\u00e9 50% de desconto em faculdades e at\u00e9 80% em escolas de idiomas para impulsionar sua forma\u00e7\u00e3o<br \/>\u2022 Plano de Carreira, cres\u00e7a com a gente e conquiste novas oportunidades de desenvolvimento profissional!<br \/>\u2022 Programa de bem-estar para cuidar da sua qualidade de vida<br \/>\u2022 Ambientes disruptivos com salas de jogos, TV e muito mais<br \/>\u2022 E outros benef\u00edcios exclusivos para a sua cidade<br \/><br \/><br \/>Estamos em busca de pessoas comprometidas, atentas aos detalhes e apaixonadas por ajudar outras pessoas. Com seu talento em resolver problemas e comunica\u00e7\u00e3o, voc\u00ea far\u00e1 a diferen\u00e7a para nossos clientes e para o time prestando um atendimento humanizado atrav\u00e9s do Chat, E-mail e\/ou Voz.<br \/><br \/>O que voc\u00ea precisa para brilhar aqui:<br \/><br \/>\u2022 Ensino m\u00e9dio completo;<br \/>\u2022 Maior de 18 anos;<br \/>\u2022 Experi\u00eancia em atendimento multicanal (voz, chat e e-mail);<br \/>\u2022 Familiaridade com tecnologia: boa digita\u00e7\u00e3o e habilidade com sistemas simult\u00e2neos;<br \/>\u2022 Familiaridade com pacote office;<br \/>\u2022 Autonomia;<br \/>\u2022 Comprometimento;<br \/>\u2022 Compromisso com atendimento humanizado - tratamos nossos clientes como gostar\u00edamos de ser tratados!<br \/><br \/>Nosso processo seletivo:<br \/><br \/>\u2022 Inscri\u00e7\u00e3o<br \/>\u2022 Provas (essenciais para seguir no processo)<br \/>\u2022 Entrevista<br \/>\u2022 Fase final<br \/><br \/>Venha fazer parte de algo especial. 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"\u00a0Customer Success Manager in Malaga\u00a0(Hybrid)\",\"long_description\":\"<div><p><b><span>Experience the power of a game-changing career\u202f<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Want<\/span><span><span>\u00a0<\/span>to be part of an innovative and growing team?<\/span><\/span><span><span><span>\u00a0<\/span><\/span><\/span><span><span>We\u2019re<\/span><span><span>\u00a0<\/span>a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If<span>\u00a0<\/span><\/span><span>you\u2019re<\/span><span><span>\u00a0<\/span>looking to grow and be inspired, as a<span>\u00a0<\/span><\/span><\/span><b><span>Customer Success Manager in Malaga<\/span><\/b><b><span><span>\u00a0<\/span>(Hybrid),<\/span><\/b><span><span><span>\u00a0<\/span>you will be part of our team of<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>who are powering the brands of the future in tech.\u202f\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Career growth and personal development\u202f<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>This is<span>\u00a0<\/span><\/span><span>a great opportunity<\/span><span><span>\u00a0<\/span>to experience the power of<span>\u00a0<\/span><\/span><span>what\u2019s<\/span><span><span>\u00a0<\/span>next and develop \u201cfriends for life\u201d at the same time.<span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>give you all the training,<span>\u00a0<\/span><\/span><span>cutting-edge<\/span><span><span>\u00a0<\/span>technologies, and the continuing support<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>need to succeed.\u202f\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What you will do in this role\u202f<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In everything we do, we believe in doing right by and for people \u2013 our clients,<span>\u00a0<\/span><\/span><span>their<\/span><span><span>\u00a0<\/span>customers, our people, our community, and our planet.\u202f\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As a <b>Customer Success Manager<\/b> on our team, you will:\u202f\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Accelerate cloud consumption and identify additional cloud cross-sell \/ upsell opportunities for nominated Corporate customers<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Involve direct outreach (email, calls) to nominated customers by reacting to digital signals generated via TSI marketing and trigger outreach to drive cloud consumption, customer retention, and expansion<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Provide technical product overview and insights pertinent to customer need and usage scenarios<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Your qualifications\u202f<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We embrace our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Concentrix is a great match if you:\u202f<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Are bilingual or proficient in English<\/span><\/span><br \/><span><span>- Have 3&#43; years sales experience<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Are experienced in qualifying and building pipeline at scale, managing aggressive sales cycles, and sales negotiation preferred<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Experience working with or selling Azure, Microsoft 365, Dynamics 365 or similar<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Understand cloud deployment and adoption planning<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Can explain complex technical solutions to technical and non-technical audiences<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Success-driven, works well in a diverse team and enjoy a dynamic and changing environment<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have Microsoft Fundamentals (MS 900) or Azure Fundamentals (AZ 900) certification<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Don\u2019t<\/span><span><span>\u00a0<\/span>meet every requirement? No worries.<span>\u00a0<\/span><\/span><span>We\u2019re<\/span><span><span>\u00a0<\/span>dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you<span>\u00a0<\/span><\/span><span>don\u2019t<\/span><span><span>\u00a0<\/span>check every box, we still encourage you to apply.<span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>do our best to match you with the right job, whether<span>\u00a0<\/span><\/span><span>it\u2019s<\/span><span><span>\u00a0<\/span>this one or another role.\u202f\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you\u202f<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<span>\u00a0<\/span><\/span><span>That\u2019s<\/span><span><span>\u00a0<\/span>why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In this role, we offer benefits that help support your <b>unique lifestyle:\u202f\u202f<\/b><\/span><\/span><b><span>\u00a0<\/span><\/b><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Full-time<span>\u00a0<\/span><\/span><\/span><span><span>39<\/span><\/span><span><span><span>\u00a0<\/span>hours<\/span><span>\/week<span>\u00a0<\/span><\/span><\/span><span><span>permanent<\/span><\/span><span><span><span>\u00a0<\/span>contract: Monday to Thursday<span>\u00a0<\/span><\/span><\/span><span><span>9:00 to 17:30<\/span><\/span><span><span><span>\u00a0<\/span>Fridays<span>\u00a0<\/span><\/span><\/span><span><span>9:00 to 16:30<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Salary<span>\u00a0<\/span><\/span><\/span><span><span>27,250<\/span><\/span><span><span> euros gross\/year &#43; up to 4.000 euros gross\/year<\/span><\/span><span><span><span>\u00a0<\/span>in bonus<\/span><\/span><span><span>\u00a0&#43; private medical insurance<\/span><\/span><br \/><span><span>- Great office location in\u202fMalaga<\/span><\/span><span><span>\u00a0with hybrid work model after 2 months<\/span><\/span><br \/><span><span>- Full paid training on the company and the project you&#39;ll be working on<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Career development programs, language classes and specialized courses<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Experience the best version of you!\u202f<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>At<span>\u00a0<\/span><\/span><\/span><b><span>Concentrix<\/span><\/b><span><span>, we invest in our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>around the globe call Concentrix their \u201cemployer of choice.\u201d\u202f\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Concentrix is an equal opportunity employer\u202f<\/span><\/i><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><i><span>We&#39;re<\/span><span><span>\u00a0<\/span>proudly<span>\u00a0<\/span><\/span><span>united as one<\/span><span><span>\u00a0<\/span>team, one company, globally.<span>\u00a0<\/span><\/span><span>We&#39;re<\/span><span><span>\u00a0<\/span>committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/i><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><p><span>R1711074<\/span><\/p><\/div>\",\"ats_external_id\":\"R1711074\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-03T01:59:11.078+02:00\",\"created_at\":\"2026-03-26T20:22:04.910+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDY?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDY\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fuelled.\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech powered, intelligence fuelled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works \u2014 helping companies become refreshingly simple to work, interact, and transact with. We shape new gamechanging  careers in over 70 countries, attracting the best talent.\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world class digital engineering, creativity, and a deep understanding of human behaviour to unlock value through tech-powered and intelligence fuelled experiences. We combine human-centred  design, powerful data, and strong technology to accelerate transformation at scale. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact centre analytics that improve outcomes and create value for our clients.\\nOur game changers around the world are devoted to ensuring every relationship is exceptional. We\u2019re proud to be recognised as a \u201cWorld\u2019s Best Workplace\u201d, a \u201cBest Company for Career Growth\u201d, and for our culture \u2014 year after year.\\nJoin us and be part of a journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>The role<\/b><\/p><p>As a Consultant, you will play a hands-on role in delivering high quality client outcomes across transformation, data, and technology enabled consulting engagements. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Role Summary<\/b><\/p><p><\/p><p>As an<span>\u00a0<\/span><b>Azure IaaS Customer Architect<\/b>, you act as a trusted technical advisor, architect, and problem solver for enterprise and government customers. You help customers<span>\u00a0<\/span><b>design, deploy, operate, and optimize hybrid and cloud infrastructure solutions<\/b>, with a strong focus on<span>\u00a0<\/span><b>Azure Arc\u2013enabled hybrid environments, Azure Storage, and Azure Backup \/ disaster recovery strategies<\/b>.<\/p><p>This is an<span>\u00a0<\/span><b>advisory role<\/b>, combining architecture guidance, deep technical troubleshooting, and strategic consulting to help customers achieve resilient, secure, and well\u2011architected solutions on Azure.<\/p><div><\/div><p><b>Core Technical Skills (Required)<\/b><\/p><p><b>Azure Infrastructure &amp; Hybrid Expertise<\/b><\/p><p>Broad and deep knowledge of Azure infrastructure, with<span>\u00a0<\/span><b>expert\u2011level focus on the following technologies<\/b>:<\/p><ul><li><b>Azure Arc<\/b><ul><li>Arc\u2011enabled servers, Kubernetes, and data services<\/li><li>Hybrid and multi\u2011cloud management, governance, and monitoring<\/li><li>Policy, security, and 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And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b><span>\u00a0<\/span>Customer Service Representative in Lisbon, Portugal (On-Site)<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Respond to inbound customer requests, documenting relevant case information<\/li><li>Assure excellent customer satisfaction by assisting users with Pre-Sales, General Inquiries, and technical support issues via multiple channels (as assigned)<\/li><li>Respond appropriately or escalate customers to higher tiers of support as defined and documented<\/li><li>Collaborate with other technicians to resolve or properly close help tickets<\/li><\/ul><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of Danish (written and oral) and fluent in English (B2)<\/li><li>Possess excellent writing and verbal communication skills to simplify technical language for non-technical users<\/li><li>Demonstrate patience when communicating and solving issues<\/li><li>Keep up with the latest IT and tech-related trends<\/li><li>Are proactive, self-motivated, and a great team player<\/li><\/ul><p><\/p><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/span><\/p><p><\/p><p><span>If you\u2019re looking to grow and be inspired, as a<b> Customer Service Representative\u00a0in Lisbon, Portugal (On-Site)<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/span><\/p><p><\/p><p><span><b>Career growth and personal development<\/b><\/span><\/p><p><span>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! 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We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/span><\/p><p><\/p><p><span><b>What\u2019s in it for you<\/b><\/span><\/p><p><span>In this role, we offer benefits that help you support your unique lifestyle:<\/span><\/p><ul><li><span>Full-time with indefinite contracts (negotiable depending on your experience and or client&#39;s needs)<\/span><\/li><li><span>Competitive salary and performance bonus<\/span><\/li><li><span>Central location in Lisbon,\u00a0Portugal<\/span><\/li><li><span>Bring-a-friend (referral) bonus opportunities<\/span><\/li><li><span>Full paid training on the company and the project you&#39;ll be working on<\/span><\/li><li><span>Career development programs<\/span><\/li><\/ul><p><\/p><p><span><b>Experience the best version of you!<\/b><\/span><\/p><p><span>If all this feels like the perfect next step in your career journey, we want to hear from you. 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Somos uma empresa global, l\u00edder em tecnologia e servi\u00e7os que impulsiona as marcas do futuro. Ajudamos marcas bem conhecidas - as que utilizas todos os dias - a melhorar os seus neg\u00f3cios atrav\u00e9s da tecnologia e de solu\u00e7\u00f5es integradas, em mais de 70 pa\u00edses. E orgulhamo-nos de ser reconhecidos com pr\u00e9mios como &#34;World&#39;s Best Workplaces,&#34; &#34;Best Companies for Career Growth,&#34; e &#34;Best Company Culture,&#34; ano ap\u00f3s ano.<\/span><\/p><p><\/p><p><span>Se procuras crescimento e inspira\u00e7\u00e3o, enquanto <b>Representante do Servi\u00e7o de Apoio ao Cliente em Braga, Portugal (On-Site<\/b>), connosco os teus objetivos s\u00e3o alcan\u00e7ados. A tua miss\u00e3o ser\u00e1 garantir que alcan\u00e7amos os objetivos de desempenho em todas as opera\u00e7\u00f5es. E que respondemos \u00e0s expectativas dos nossos clientes, atingindo a excel\u00eancia operacional ao n\u00edvel da qualidade, efici\u00eancia e melhoria da jornada do cliente.<\/span><\/p><p><\/p><p><span><b>Crescimento profissional e pessoal<\/b><\/span><\/p><p><\/p><p><span>Damos-te toda a forma\u00e7\u00e3o, tecnologias de ponta e o apoio cont\u00ednuo de que necessitas para teres sucesso. Na Concentrix, existe um verdadeiro potencial de crescimento pessoal e profissional. Cerca de 80% dos nossos gestores e l\u00edderes foram promovidos internamente! \u00c9 por isso que oferecemos uma diversidade de programas GRATUITOS de Desenvolvimento e Lideran\u00e7a, criados para te colocar no caminho certo para constru\u00edres a carreira que sempre imaginaste.<\/span><\/p><p><\/p><p><span><b>O que vais fazer diariamente?<\/b><\/span><\/p><p><span>Enquanto\u00a0Representante do Servi\u00e7o de Apoio ao Cliente vais :<\/span><\/p><ul><li><span>Ajudar os clientes no processo p\u00f3s-venda, respondendo a quest\u00f5es\u00a0atrav\u00e9sde chamada telef\u00f3nica (inbound)<\/span><\/li><li><span>Manter registos das intera\u00e7\u00f5es ou transa\u00e7\u00f5es dos clientes, registando as quest\u00f5es, reclama\u00e7\u00f5es, ou coment\u00e1rios, bem como as a\u00e7\u00f5es tomadas.<\/span><\/li><li><span>Prestar um excelente servi\u00e7o ao cliente, gerindo as expectativas e reclama\u00e7\u00f5es de uma forma muito positiva, educada e diplom\u00e1tica.<\/span><\/li><li><span>Tratar os pedidos de informa\u00e7\u00e3o e fornecer respostas atempadas em conformidade com o regulamento da empresa.<\/span><\/li><li><span>Assegurar que o grau de satisfa\u00e7\u00e3o est\u00e1 de acordo com as necessidades do cliente e da empresa<\/span><\/li><\/ul><p><\/p><p><span><b>As tuas qualifica\u00e7\u00f5es :<\/b><\/span><\/p><ul><li><span>Tens um excelente n\u00edvel de Portugu\u00eas (escrito e oral)\u00a0e bom nivel de Ingl\u00eas (B2)<\/span><\/li><li><span>Tens familiaridade\/aptid\u00e3o com\u00a0<i>smart devices<\/i>, nomeadamente\u00a0applica\u00e7\u00f5es para smartphones<\/span><\/li><li><span>Tens excelentes capacidades de comunica\u00e7\u00e3o aliadas \u00e0 empatia e ao esp\u00edrito de equipa<\/span><\/li><li><span>Adoras identificar as necessidades dos clientes e propor solu\u00e7\u00f5es r\u00e1pidas\u00a0<\/span><\/li><li><span>\u00c9s proficiente na utiliza\u00e7\u00e3o de programas inform\u00e1ticos<\/span><\/li><\/ul><p><\/p><p><span>Mesmo que n\u00e3o tenhas todas as qualifica\u00e7\u00f5es para esta vaga, desafiamos-te a candidatares-te mesmo assim. Faremos o nosso melhor para encontrar uma oportunidade que corresponda ao teu perfil, quer se trate desta ou de outras ofertas futuras.<\/span><\/p><p><\/p><p><span><b>O que te oferecemos<\/b><\/span><\/p><p><span>Nesta fun\u00e7\u00e3o, oferecemos benef\u00edcios que apoiam o teu estilo de vida \u00fanico:<\/span><\/p><ul><li><span>A tempo inteiro com contratos por tempo indeterminado (negoci\u00e1veis em fun\u00e7\u00e3o da tua experi\u00eancia e das necessidades do nosso cliente)<\/span><\/li><li><span>Sal\u00e1rio competitivo e b\u00f3nus de performance<\/span><\/li><li><span>Localiza\u00e7\u00e3o privilegiada em Braga, Portugal<\/span><\/li><li><span>Oportunidades de b\u00f3nus com o programa Refer a Friend (refer\u00eancia)<\/span><\/li><li><span>Forma\u00e7\u00e3o completa e paga sobre a empresa e o projeto em que vais trabalhar<\/span><\/li><li><span>Programas de desenvolvimento de carreira<\/span><\/li><\/ul><p><\/p><p><span><b>Vive a tua melhor vers\u00e3o!<\/b><\/span><\/p><p><\/p><p><span>Se tudo isto te parece incr\u00edvel e queres dar o pr\u00f3ximo passo na tua carreira profissional, ent\u00e3o queremos saber mais sobre ti. Candidata-te hoje e descobre porque mais de 440 mil game-changers em todo o mundo chamam a Concentrix de &#34;empregador de refer\u00eancia&#34;.<\/span><\/p><p><\/p><p><span><b>Concentrix \u00e9 uma empresa que promove a igualdade de oportunidades<\/b><\/span><\/p><p><\/p><p><span><i>Estamos orgulhosamente unidos enquanto uma s\u00f3 equipa, uma \u00fanica empresa, a n\u00edvel global. Estamos comprometidos com a igualdade de oportunidades de emprego para todos os candidatos e com um ambiente de trabalho livre de discrimina\u00e7\u00e3o e ass\u00e9dio. Todas as nossas pr\u00e1ticas de recrutamento s\u00e3o baseadas nas necessidades de neg\u00f3cio, requisitos do trabalho e qualifica\u00e7\u00f5es profissionais, sem considerar a ra\u00e7a, a idade, a identidade de g\u00e9nero, a orienta\u00e7\u00e3o sexual, a religi\u00e3o, a etnia, o estado familiar ou parental, a nacionalidade, defici\u00eancia ou qualquer outra classifica\u00e7\u00e3o protegida pelas leis nacionais aplic\u00e1veis.<\/i><\/span><\/p><p><\/p><p><span><b>Elegibilidade para trabalhar<\/b><\/span><\/p><p><\/p><p><span>De acordo com a legisla\u00e7\u00e3o portuguesa, s\u00f3 ser\u00e3o considerados para esta posi\u00e7\u00e3o os candidatos que estejam legalmente autorizados a trabalhar em Portugal.<\/span><\/p>\",\"ats_external_id\":\"R1717802\",\"location\":\"Braga, Braga\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:42:12.830+08:00\",\"created_at\":\"2026-03-26T20:12:45.196+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjU4Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Centro-Empresarial-de-Braga-Rua-Prof-Henrique-Bastos-Lote-A4-e-A5-Ferreiro\/Representante-de-Apoio-ao-Cliente---Em-Portugus---App-de-Mobilidade_R1717802\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Braga\",\"state\":\"Braga\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4705-319\",\"primary_location\":{\"id\":\"PT-BRA-PROFH-01\",\"wid\":\"e3ece62c945d101d4798ccd6b1460000\",\"descriptor\":\"PRT Braga - 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Em Portugu\u00eas - App de Mobilidade\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"558\",\"campaign_id\":\"22533\",\"campaign_title\":\"Sr. SME, Operations R1695764\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. SME, Operations\",\"street\":\"IND Bangalore - Embassy Manyata Business Park 1st, 4th, 5th & 6th Floors Block F2\",\"address\":\"IND Bangalore - Embassy Manyata Business Park 1st, 4th, 5th & 6th Floors Block F2\",\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"postal_code\":\"560045\",\"region\":null,\"country\":\"India\",\"short_description\":\"\",\"long_description\":\"<h3>DESIGNATION :\u00a0Sr. <b>SME<\/b><\/h3><h3>LOCATION\u00a0 :\u00a0 <b>Bangalore<\/b>\u00a0\u00a0<\/h3><h3>YEARS OF EXPERIENCE : Minimum 2\u20133 years of experience in collections, with strong process knowledge.<\/h3><h3><\/h3><h3>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h3><h3>Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.<\/h3><h3><\/h3><h3><b>Role and key responsibilities:<\/b><\/h3><h3><\/h3><h3>Acts as a process expert for collections, providing guidance, training, and support to ensure operational excellence.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Serve as the go-to expert for collections processes, policies, and compliance requirements.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Support Team Leaders and agents in handling escalated or complex cases.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Conduct refresher training sessions and assist in onboarding new agents.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Monitor KPI trends and recommend process improvements to enhance performance.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Collaborate with Quality and Training teams to maintain high standards of service.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Audit calls and provide feedback to ensure compliance and quality.<\/h3><h3><\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Accuracy in process adherence.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Track PTP\u2019s on daily and weekly basis for their span<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Reduction in escalations and errors.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Training effectiveness (measured through post-training assessments).<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Contribution to improvement in team KPIs (e.g., recovery rate, compliance)<\/h3><h3><\/h3><h3><b>Key skills and knowledge:<\/b><\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 In-depth knowledge of collections processes and compliance.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Strong problem-solving and analytical skills.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Strong negotiation skills<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Excellent communication and coaching abilities.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Ability to work collaboratively across teams.<\/h3><p><\/p><p><\/p><h3>Educational qualification: Graduation<\/h3><h3><\/h3><h3><\/h3><h3><\/h3><h3>\u00a0<b>Disclaimer:-<\/b><\/h3><h3>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.&#39;<\/h3><h3><\/h3>\",\"ats_external_id\":\"R1695764\",\"location\":\"Bangalore, Karn\u0101taka\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-04-10T18:12:01.483+08:00\",\"created_at\":\"2026-03-26T20:12:36.341+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjUzMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---Embassy-Manyata-Business-Park-4th-Floor-Block-F2\/Sr-SME--Operations_R1695764\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f0138c497a976c10fed37\",\"descriptor\":\"Concentrix Daksh Services India Private Limited\",\"reference_id\":\"IDAKP\",\"organization_reference_id\":\"IDAKP\"},\"location\":{\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"560045\",\"primary_location\":{\"id\":\"IN-BAN-MANYA-12\",\"wid\":\"b0b04b799cf0101626b2f04358690000\",\"descriptor\":\"IND Bangalore - 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Bilingual R1657926\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Specialist (Flemish-speaking) - Hybrid - Cloud Solutions MV02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"Solution Specialist in Malaga (Hybrid)\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p><br \/>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a\u00a0<b>Solution Specialist in Malaga (Hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p><br \/>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p><\/p><p>As part of our sales organization, you will work with a customer segment where you can make a real difference, Small and Medium-sized companies. The position requires a combination of technical and communication skills, and the ability to work independently and collaboratively in a fast-paced environment. A core part of the role is to advance the engagement process so that targets for the account portfolio are met.\u00a0<\/p><p><\/p><p>As a <b>Solution Specialist<\/b> in our team, you will:\u00a0<\/p><p>- Maximize up-sell and cross-sell opportunities collaborating with Sales Agent and Partner Connection Manager<\/p><p>- Present the Cloud solutions value propositions and differentiation that align to customer\u2019s business objectives and IT initiatives, based on your expertise in solution selling techniques and selling cloud-based solutions - Provide technical product overview and insights pertinent to customer need and usage scenarios<\/p><p>- Increase technical acumen delivering innovative ideas to accelerate customer success in the cloud<\/p><p>- Audit and confirm implementation requirements and pricing calculations as required, so that the customer receives an accurate projection of anticipated costs in new services sought<\/p><p>- Demonstrate aspects of the technical and business solution to customers over Teams<\/p><p>- Conduct group and one-on-one trainings across the Center on subjects of expertise\u00a0<\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>Concentrix is a great match if you:\u00a0<\/p><p>- Are proficient or bilingual in Flemish and fluent in English<br \/>- Have 3-6&#43; years of technology related sales or business development experience<br \/>- Minimum Fundamentals certification is required\u00a0<br \/>- Have broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions<br \/>- Understand cloud deployment and adoption planning<br \/>- Possess experience with cloud-based productivity, collaboration and communications solution designs, migrations and management of technology<br \/>- Have an understanding and passion for cloud computing technologies, business drivers, and emerging computing trends<br \/>- Possess a proven track record of outstanding performance and achieving goals<br \/>- Have exceptional interpersonal as well as verbal and written communication skills to succeed in a customer facing role<br \/>- Are success-driven, works well in a diverse team and enjoy a dynamic and changing environment\u00a0<\/p><p>It will be a plus if you:\u00a0<\/p><p>- Have L200 certification<br \/>- Can demonstrate knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions\u00a0<\/p><p><\/p><p><b>What is in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your <b>unique lifestyle:<\/b><\/p><p>- Full-time permanent Spanish contract, 39h\/week: Monday to Friday 09:00\u00a0\u00a0to 18:00.<\/p><p>- We also help you with what you need to start working and living in Spain<\/p><p>- Competitive salary package 36.000 euros gross\/year &#43; up to 6.000 euros bonus gross\/year and private medical insurance<\/p><p>- Full paid training for the company and the products you will be working on<\/p><p>- A modern centrally placed office in Benalmadena, right next to the beach area<\/p><p>- Relocation support*<\/p><p>- Career development program and specialized courses<\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Inside<\/b> <b>Sales Representative<\/b> <b>in Barcelona<\/b> <b>(Hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p><\/p><p>As a <b>Inside Sales Representative<\/b> in our team, you will:\u00a0\u00a0<\/p><p>- Articulate clearly Partner Program value proposition and register new resellers into the program \u00a0<br \/>- Respond in a timely and accurate manner to calls\/e-mails from resellers, routing onwards if appropriate. Drive answer when time need to find appropriate answer \u00a0<br \/>- Provide basic general information on products for inbound and outbound calls or e-mails \u00a0<br \/>- Detect High Business Opportunities \u00a0<br \/>- Act as the main point of entry for telephone contacts generated by partner telemarketing activities and campaigns \u00a0<br \/>- Process callout campaign based on a predefined list of resellers \u00a0<br \/>- Process specific marketing on products and services\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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Avenida El Camino Real N195 Calle Santa Luisa\",\"address\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\",\"city\":\"San Isidro\",\"state\":\"Lima\",\"postal_code\":\"1000\",\"region\":null,\"country\":\"Peru\",\"short_description\":\"The Advisor I, Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities<\/h2><p>\u2022 Achieve specific sales targets and maximizing sale opportunities on each and every call<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Use script and\/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain broad knowledge of products, pricing, promotions, and procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and sales performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Answer billing questions by talking through components of customer accounts<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of sales experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong communication and negotiation skills required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Basic computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast paced environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Supplemental Geographical Information<\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p>\u00a0\u00a0\u00a0<\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 High school diploma with zero to six months of sales experience preferred\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1664363\",\"location\":\"San Isidro, Lima\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-05T18:59:06.021-05:00\",\"created_at\":\"2026-03-26T18:27:22.286-05:00\",\"latitude\":\"-9.189967\",\"longitude\":\"-75.015152\",\"landing_page_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTE?\",\"apply_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact 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Este puesto es responsable de procesar pedidos y ventas de clientes, proporcionar\/recibir informaci\u00f3n, vender productos\/servicios a clientes y brindar soporte b\u00e1sico de servicio al cliente.\",\"long_description\":\"<p>Funciones esenciales\/responsabilidades principales<\/p><p><br \/>\u2022 Lograr objetivos de ventas espec\u00edficos y maximizar las oportunidades de venta en todas y cada una de las llamadas<\/p><p>\u2022 Utilizar t\u00e9cnicas de sondeo y\/o guiones para determinar las necesidades del cliente y ofrecer el producto o servicio m\u00e1s adecuado para abordar sus necesidades<\/p><p>\u2022 Mantener un amplio conocimiento de los productos, precios, promociones y procedimientos<\/p><p>\u2022 Garantizar que el servicio prestado a nuestros clientes cumpla con los objetivos de ventas contractuales y otros indicadores clave de rendimiento (KPI)<\/p><p>\u2022 Saludar a los clientes de manera cort\u00e9s, amistosa y profesional utilizando los procedimientos acordados<\/p><p>\u2022 Escuchar atentamente las necesidades e inquietudes del cliente; demostrar empat\u00eda mientras se maximiza la oportunidad de construir una relaci\u00f3n con el cliente<\/p><p>\u2022 Aclarar los requisitos del cliente; sondear para comprender, usar herramientas y recursos para brindar una resoluci\u00f3n adecuada al cliente<\/p><p>\u2022 Preparar un trabajo completo y preciso, incluida la anotaci\u00f3n adecuada de las cuentas seg\u00fan sea necesario<\/p><p>\u2022 Participar en actividades dise\u00f1adas para mejorar la satisfacci\u00f3n del cliente y el rendimiento de ventas<\/p><p>\u2022 Responder preguntas de facturaci\u00f3n hablando sobre los componentes de las cuentas de los clientes<\/p><p>Perfil del candidato<br \/>\u2022 Se prefiere diploma de escuela secundaria con tres a seis meses de experiencia en ventas<\/p><p>\u2022 Cort\u00e9s con una fuerte orientaci\u00f3n al servicio al cliente<\/p><p>\u2022 Se requieren fuertes habilidades de comunicaci\u00f3n y negociaci\u00f3n<\/p><p>\u2022 Capacidad para comunicarse de manera efectiva, tanto escrita como verbal<\/p><p>\u2022 Habilidad para realizar m\u00faltiples tareas; incluida la capacidad de ser flexible y adaptarse r\u00e1pidamente a los cambios<\/p><p>\u2022 Habilidades b\u00e1sicas de navegaci\u00f3n inform\u00e1tica y conocimiento de PC<\/p><p>\u2022 Tolerancia al trabajo repetitivo en un entorno de ritmo r\u00e1pido<\/p><p>\u2022 Capacidad para trabajar como miembro de un equipo, as\u00ed como de forma independiente<\/p><p>\u2022 Confiable con atenci\u00f3n competente a los detalles<\/p><p>\u2022 Demostrar paciencia en todas las situaciones de contacto con el cliente; incluido el mantenimiento de un tono y modales agradables y profesionales<\/p><p>\u2022 Capaz de rotar turnos, seg\u00fan sea necesario<\/p><p>\u2022 Seg\u00fan la ubicaci\u00f3n y\/o el programa, es posible que se requiera experiencia\/habilidades adicionales<\/p><p><\/p><p>*Los requisitos del trabajo pueden variar seg\u00fan el pa\u00eds y no contravendr\u00e1n ninguna ley local<\/p><p><\/p><p>Funci\u00f3n del marco profesional<\/p><p><\/p><p>Tiene el conjunto de habilidades b\u00e1sicas requeridas por el programa para realizar tareas de rutina dentro de procesos simples, pero carece de conocimiento espec\u00edfico del programa\/producto. Trabaja con supervisi\u00f3n cercana y procedimientos claramente definidos. Empieza a demostrar familiaridad con la terminolog\u00eda del cliente, los est\u00e1ndares operativos y los procedimientos. Principiante sin niveles de desempe\u00f1o m\u00e9trico sostenidos.<\/p><p><\/p><p>Informaci\u00f3n geogr\u00e1fica complementaria<\/p><p><br \/>EL RECLUTADOR INGRESE EL IDIOMA CORRESPONDIENTE:<\/p><p><\/p><p>ALEMANIA: esta descripci\u00f3n del puesto no se aplica a los empleados en Alemania.<\/p><p><\/p><p>REINO UNIDO: EXCLUYA LA INFORMACI\u00d3N DE LA ESCUELA SECUNDARIA EN LA SECCI\u00d3N DEL PERFIL DEL CANDIDATO<\/p><p><\/p><p>FILIPINAS<\/p><p>\u2022 M\u00ednimo de dos a\u00f1os de educaci\u00f3n universitaria. 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Nous sommes fiers d&#39;\u00eatre r\u00e9compens\u00e9s par des prix tels que &#34;World&#39;s Best Workplaces&#34;, &#34;Best Companies for Career Growth&#34; et &#34;Best Company Culture&#34;, ann\u00e9e apr\u00e8s ann\u00e9e.<\/p><p><\/p><p>Si tu cherches \u00e0 \u00e9voluer et \u00e0 \u00eatre inspir\u00e9, en tant que<span>\u00a0<b>Repr\u00e9sentant du Service Client\u00e8le \u00e0 Aveiro, Portugal (sur site<\/b><\/span>), tu feras partie de notre \u00e9quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant\u00e9, et plus encore.<\/p><p><\/p><p><b><span>D\u00e9veloppement professionnel et personnel<\/span><\/b><\/p><p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r\u00e9ussir. Chez Concentrix, il existe un v\u00e9ritable potentiel de carri\u00e8re et d&#39;\u00e9volution personnelle. En effet, pr\u00e8s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C&#39;est pourquoi nous offrons une gamme de programmes GRATUITS d&#39;apprentissage et de d\u00e9veloppement con\u00e7us pour te mettre sur la voie du type de carri\u00e8re que t\u2019as toujours envisag\u00e9.<\/p><p><\/p><p><b><span>Ce que tu feras dans ce r\u00f4le<\/span><\/b><\/p><p>En tant que repr\u00e9sentant du service \u00e0 la client\u00e8le au sein de notre \u00e9quipe, tu vas :<\/p><p><\/p><ul><li>Contacter les clients et les clients potentiels par appel sortant de mani\u00e8re proactive, pr\u00e9senter les solutions de chauffage et conclure des ventes<\/li><li>Identifier les besoins et attentes des clients pour leur proposer des offres pertinentes, pr\u00e9senter et expliquer les services et produits de l\u2019entreprise<\/li><li>Fournir des informations techniques et tarifaires sur les \u00e9quipements et services de chauffage<\/li><li>R\u00e9pondre aux questions des clients concernant l\u2019installation, l\u2019entretien et les aides financi\u00e8res \u00e9ventuelles<\/li><li>G\u00e9rer les r\u00e9clamations et r\u00e9soudre les \u00e9ventuels probl\u00e8mes techniques ou administratifs<\/li><\/ul><p><\/p><p><b><span>Tes qualifications<\/span><\/b><\/p><p>Concentrix te conviendra parfaitement si :<\/p><p><\/p><ul><li>T&#39;as une excellente ma\u00eetrise du fran\u00e7ais (oral et \u00e9crit) pour une communication claire et persuasive<\/li><li>T&#39;as d\u2019excellentes comp\u00e9tences en r\u00e9daction et communication<\/li><li>T\u2019as de l\u2019exp\u00e9rience en appels sortants et en prospection commerciale, id\u00e9alement dans le secteur de l\u2019\u00e9nergie ou des services (pr\u00e9f\u00e9rable)<\/li><li>T&#39;as des bonnes Comp\u00e9tences en n\u00e9gociation et en persuasion pour convertir les prospects en clients<\/li><\/ul><p><\/p><p>Si tu penses ne pas avoir tous les atouts en main, nous t\u2019encourageons tout de m\u00eame \u00e0 poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu&#39;il s&#39;agisse de celui-ci ou d&#39;un autre.<\/p><p><\/p><p><b><span>Quels sont tes avantages<\/span><\/b><\/p><p>Dans ce r\u00f4le, nous offrons des avantages qui t\u2019aident \u00e0 soutenir un style de vie unique :<\/p><p><\/p><ul><li>Temps plein avec contrats \u00e0 dur\u00e9e ind\u00e9termin\u00e9e (n\u00e9gociables en fonction de ton exp\u00e9rience et des besoins de notre client)<\/li><li>Salaire comp\u00e9titif et prime de performance<\/li><li>Situation centrale \u00e0 Aveiro, Portugal<\/li><li>Possibilit\u00e9s de primes de Refer a Friend (parrainage d\u2019un ami)<\/li><li>Formation compl\u00e8te et r\u00e9mun\u00e9r\u00e9e sur l&#39;entreprise et le projet sur lequel tu vas travailler<\/li><li>Programmes de d\u00e9veloppement de carri\u00e8re<\/li><\/ul><p><\/p><p><b><span>D\u00e9couvre ta meilleure version!<\/span><\/b><\/p><p>Si tout cela te semble \u00eatre la prochaine \u00e9tape id\u00e9ale de ton parcours professionnel, nous voulons te conna\u00eetre. Postule d\u00e8s aujourd&#39;hui et d\u00e9couvre pourquoi plus de 440k&#43; game-changers \u00e0 travers le monde appellent Concentrix leur &#34;employeur de choix&#34;.<\/p><p><\/p><p><b><span>Concentrix est un employeur qui souscrit au principe de l&#39;\u00e9galit\u00e9 des chances<\/span><\/b><\/p><p><i><span>Nous sommes fiers d&#39;\u00eatre une seule \u00e9quipe, une seule entreprise, \u00e0 l&#39;\u00e9chelle mondiale. Nous nous engageons \u00e0 offrir des chances \u00e9gales d&#39;emploi \u00e0 tous les candidats et \u00e0 cr\u00e9er un environnement de travail exempt de discrimination et de harc\u00e8lement. Toutes nos pratiques de recrutement sont fond\u00e9es sur les besoins de l&#39;entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l&#39;\u00e2ge, de l&#39;identit\u00e9 sexuelle, de l&#39;orientation sexuelle, de la religion, de l&#39;origine ethnique, de la situation familiale ou parentale, de l&#39;origine nationale, du handicap ou de toute autre classification prot\u00e9g\u00e9e par les lois nationales en vigueur.<\/span><\/i><\/p><p><\/p><p><b><span>L&#39;\u00e9ligibilit\u00e9 \u00e0 l\u2019emploi<\/span><\/b><\/p><p>Conform\u00e9ment \u00e0 la l\u00e9gislation portugaise, seuls les candidats l\u00e9galement autoris\u00e9s \u00e0 travailler au Portugal seront pris en consid\u00e9ration pour ce poste.<\/p>\",\"ats_external_id\":\"R1717771\",\"location\":\"Aveiro, Aveiro\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:42:05.996+08:00\",\"created_at\":\"2026-03-26T18:06:13.054+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjUzMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Aveiro---Rua-General-Jos-Domingues-Peres---Piso-0\/Reprsentant-Clientle--Francophone----Solutions-de-Chauffage_R1717771\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Aveiro\",\"state\":\"Aveiro\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"3800-404\",\"primary_location\":{\"id\":\"PT-AVE-GENER-01\",\"wid\":\"758843d2c957101d47a350281f210000\",\"descriptor\":\"PRT Aveiro - R. 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You will be the first point of contact, taking calls, responding to emails, and addressing web enquiries from consumers. You will have your customer service radar switched on and be ready to showcase your excellent communication skills, providing each customer with a professional and detailed response. In this role, you will provide support for a variety of brands and be required to remain knowledgeable on all brands and products, as well as maintain up-to-date knowledge on all the processes to support our consumers<br \/>&nbsp;<\/p>\\n<p><strong>Want your weekends free? Not a problem!<\/strong><br \/><strong>Our lines are open 9:00 am-6:00 pm Monday to Friday to help you strike an excellent work-life balance!<\/strong><\/p>\\n<p><strong>What do you need?<\/strong><\/p>\\n<ul>\\n<li>You are fluent in English<\/li>\\n<li>You are experienced with MS Excel<\/li>\\n<li>Strong attention to details<\/li>\\n<li>You are customer service oriented<\/li>\\n<li>Have excellent interpersonal skills, self-confidence and are a strong team player<\/li>\\n<li>Have analytical and problem-solving skills<\/li>\\n<li>Ability to work from our office in Sofia<\/li>\\n<\/ul>\\n<p><strong>Your day-to-day role:<\/strong><\/p>\\n<ul>\\n<li>Receiving and processing consumer post and&nbsp;incoming stock<\/li>\\n<li>Arranging, packing and shipment of orders<\/li>\\n<li>Overseeing, reporting &amp; tracking inventory\/stock.<\/li>\\n<li>Undertake weekly and monthly billing and financials<\/li>\\n<li>Processing invoices<\/li>\\n<li>Providing accurate information and maintain detailed and in-depth checks<\/li>\\n<\/ul>\\n<ul>\\n<li>Ensuring that all deadlines are met consistently<\/li>\\n<\/ul>\\n<p><br \/><strong>What do we offer?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Full-time role with working shifts between 9:00 a.m. &ndash; 18:00 p.m., Monday &ndash; Friday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Amafing office environement&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits include Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"952322213\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-06T15:56:10.007+03:00\",\"created_at\":\"2026-03-26T17:50:19.639+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTg?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"170\",\"campaign_id\":\"617\",\"campaign_title\":\"LI Revive \/ Italian \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Account Reactivation Executive with Italian language\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>At <strong>Concentrix <\/strong>we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. 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Fr 10:00 &ndash; 19:00<\/strong><\/li>\\n<\/ul>\\n<h2 style=\\\"text-align: justify;\\\"><strong>Your profile:<\/strong><\/h2>\\n<ul style=\\\"text-align: justify;\\\">\\n<li>Understanding of sales strategies and the sales pipeline.<\/li>\\n<li>Fluent in Italian and English languages (written and spoken).<\/li>\\n<li>Experience in customer service, sales, or an outsourcing environment.<\/li>\\n<li>Ability to use a value\u2011based selling approach in a fast\u2011paced environment.<\/li>\\n<li>Experience in marketing.<\/li>\\n<li>Ability to identify growth opportunities and increase customer investment.<\/li>\\n<li>Strong organizational skills, self\u2011discipline, and motivation.<\/li>\\n<li>Good knowledge of MS Office.<\/li>\\n<li>Experience with CRM tools is a plus.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Monthly transportation\/internet allowance<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Bonus for important life events (marriage, birth or adoption of a child, university graduation)<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Additional medical plan: health and dental care (fully covered by the employer)<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Life insurance<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Voluntary Sport Card (Multisport)<\/li>\\n<li class=\\\"css-v55p23\\\"><span data-teams=\\\"true\\\">Quarterly performance based bonuses<\/span><\/li>\\n<\/ul>\",\"ats_external_id\":\"2876927563\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-31T12:14:46.810+03:00\",\"created_at\":\"2026-03-26T17:07:47.735+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTc?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"171\",\"campaign_id\":\"616\",\"campaign_title\":\"LI Revive \/ French \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Account Reactivation Executive with French language\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>At <strong>Concentrix <\/strong>we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. 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Fr 10:00 &ndash; 19:00<\/strong><\/li>\\n<\/ul>\\n<h2 style=\\\"text-align: justify;\\\"><strong>Your profile:<\/strong><\/h2>\\n<ul style=\\\"text-align: justify;\\\">\\n<li>Understanding of sales strategies and the sales pipeline.<\/li>\\n<li>Fluent in French and English languages (written and spoken).<\/li>\\n<li>Experience in customer service, sales, or an outsourcing environment.<\/li>\\n<li>Ability to use a value\u2011based selling approach in a fast\u2011paced environment.<\/li>\\n<li>Experience in marketing.<\/li>\\n<li>Ability to identify growth opportunities and increase customer investment.<\/li>\\n<li>Strong organizational skills, self\u2011discipline, and motivation.<\/li>\\n<li>Good knowledge of MS Office.<\/li>\\n<li>Experience with CRM tools is a plus.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Monthly transportation\/internet allowance<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Bonus for important life events (marriage, birth or adoption of a child, university graduation)<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Additional medical plan: health and dental care (fully covered by the employer)<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Life insurance<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Voluntary Sport Card (Multisport)<\/li>\\n<li class=\\\"css-v55p23\\\"><span data-teams=\\\"true\\\">Quarterly performance based bonuses<\/span><\/li>\\n<\/ul>\",\"ats_external_id\":\"576946360\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-31T12:14:46.759+03:00\",\"created_at\":\"2026-03-26T17:05:51.414+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTY?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1854\",\"campaign_id\":\"241\",\"campaign_title\":\"Advisor I, Customer Service R1717958\",\"campaign_type\":\"job_application\",\"job_title\":\"Marketing Specialist - Digital Paid Media\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Specialist, Digital Planning in Barcelona\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? 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At Concentrix, our experience design and engineering team reimagines customer experience through strategy, talent, and technology.<\/p><p><\/p><p>Within our Marketing Solutions team, we deliver performance-based, omni-channel marketing strategies for leading global brands; leveraging data, creativity, and technology across email, search, programmatic, and social platforms.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a Specialist, Digital Planning in Barcelona, you will play a key role in shaping and optimizing digital campaigns that drive real business impact.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p><\/p><p>- Support the development of digital media strategies across Programmatic Display, Social, and Search, collaborating with senior stakeholders and cross-functional teams.<br \/>- Build and document digital communication plans, contributing innovative ideas to go-to-market strategies.<br \/>- Execute and optimize campaigns in partnership with operations teams, ensuring high-quality delivery and performance consistency.<br \/>- Monitor campaign performance and provide data-driven insights and optimization recommendations on a regular basis (real-time and periodic).<br \/>- Stay up to date with industry trends, tools, and partners, identifying opportunities to enhance capabilities and innovation.<br \/>- Collaborate across teams to ensure alignment between digital and non-digital planning, supporting integrated marketing strategies.<\/p><p><\/p><p><b>Concentrix is a great match if you have:<\/b>\u00a0<\/p><p><\/p><p>- 1\u20133 years of experience in digital media, marketing strategy, or campaign management.<br \/>- Strong analytical and problem-solving skills, with the ability to interpret data and generate actionable insights.<br \/>- Excellent communication and presentation skills, with the ability to adapt messaging to different audiences and stakeholders.<br \/>- Experience or familiarity with Programmatic, Social, Search, or digital marketing platforms.<br \/>- Ability to manage multiple projects, prioritize tasks, and work effectively in a fast-paced environment.<br \/>- Proactive, detail-oriented, and innovative mindset, with the ability to drive ideas and contribute to business initiatives.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p><\/p><p>- Hybrid work model<br \/>- Full-time 39 hours\/week \u2013 permanent contract<br \/>- Competitive Salary<br \/>- Great location in Barcelona<br \/>- Bring-a-friend (referral) bonus opportunities<br \/>- Full paid training on the company<br \/>- Career development programs and specialized courses<\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p><\/p><p>If this feels like the perfect next step in your career journey, we want to hear from you. Apply today and help shape the future of digital marketing with Concentrix.<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1717958\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-04-02T01:59:10.032+02:00\",\"created_at\":\"2026-03-26T17:04:56.194+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDE?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nelia.serena@concentrix.com\"},\"first_name\":\"Carrasco Serena, Nelia\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102542078\",\"wid\":\"da7d7d2449a21010333141f280580003\",\"descriptor\":\"Nelia Carrasco Serena (102542078)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366284\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Marketing-Specialist---Digital-Paid-Media_R1717958\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Marketing-Specialist---Digital-Paid-Media_R1717958\/apply\",\"job_requisition_id\":\"R1717958\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"alberto.laporta@concentrix.com\"},\"first_name\":\"Alberto Laporta (102541742)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1717958\",\"wid\":\"2a25163032c8101fb7d081f772c70000\",\"descriptor\":\"Marketing Specialist - Digital Paid Media\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"172\",\"campaign_id\":\"615\",\"campaign_title\":\"LI Revive \/ Dutch \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Account Reactivation Executive with Dutch language\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>At <strong>Concentrix <\/strong>we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. 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Fr 10:00 &ndash; 19:00<\/strong><\/li>\\n<\/ul>\\n<h2 style=\\\"text-align: justify;\\\"><strong>Your profile:<\/strong><\/h2>\\n<ul style=\\\"text-align: justify;\\\">\\n<li>Understanding of sales strategies and the sales pipeline.<\/li>\\n<li>Fluent in Dutch and English languages (written and spoken).<\/li>\\n<li>Experience in customer service, sales, or an outsourcing environment.<\/li>\\n<li>Ability to use a value\u2011based selling approach in a fast\u2011paced environment.<\/li>\\n<li>Experience in marketing.<\/li>\\n<li>Ability to identify growth opportunities and increase customer investment.<\/li>\\n<li>Strong organizational skills, self\u2011discipline, and motivation.<\/li>\\n<li>Good knowledge of MS Office.<\/li>\\n<li>Experience with CRM tools is a plus.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Monthly transportation\/internet allowance<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Bonus for important life events (marriage, birth or adoption of a child, university graduation)<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Additional medical plan: health and dental care (fully covered by the employer)<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Life insurance<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Voluntary Sport Card (Multisport)<\/li>\\n<li class=\\\"css-v55p23\\\"><span data-teams=\\\"true\\\">Quarterly performance based bonuses<\/span><\/li>\\n<\/ul>\",\"ats_external_id\":\"3194002563\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-31T12:14:46.705+03:00\",\"created_at\":\"2026-03-26T17:01:27.031+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTU?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1855\",\"campaign_id\":\"240\",\"campaign_title\":\"Advisor II, B2B Sales R1709723\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative - Mercado Espa\u00f1ol - Hibrido HT05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Inside Sales Representative en Barcelona (Hibrido)\",\"long_description\":\"<div><\/div><div><div><div><div><div><div><div><div><div><p><b>Experimenta una carrera que redefine reglas del juego\u00a0<\/b><\/p><p><\/p><p>\u00bfListo para dar el siguiente gran paso? Somos el l\u00edder mundial en tecnolog\u00eda y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas -las que utilizas d\u00eda a d\u00eda- a mejorar sus negocios con tecnolog\u00eda y soluciones integradas, en m\u00e1s de 70 pa\u00edses.\u00a0<\/p><p><\/p><p>Si buscas crecer, como<b>\u00a0Inside Sales Representative<\/b><b> en Barcelona (Hibrido)<\/b>,\u00a0formar\u00e1s parte de nuestro equipo innovador, quienes impulsan las marcas del futuro.<\/p><p><\/p><p><b>Crecimiento profesional y desarrollo personal\u00a0<\/b><\/p><p><\/p><p>Esta es una gran oportunidad para experimentar el poder del futuro y desarrollar \u00abamigos para toda la vida\u00bb al mismo tiempo. Te daremos toda la formaci\u00f3n, las tecnolog\u00edas m\u00e1s avanzadas y el apoyo continuo que necesitar\u00e1 para triunfar.\u00a0<\/p><p><\/p><p><b>Lo que har\u00e1s en este puesto\u00a0<\/b><\/p><p>En todo lo que hacemos, creemos en hacer lo correcto por y para las personas: nuestros clientes, sus clientes, nuestra gente, nuestra comunidad y nuestro planeta.\u00a0<\/p><p><\/p><p>Como\u00a0<b>Inside Sales Representative <\/b>en nuestro equipo, deber\u00e1s:\u00a0<\/p><ul><li><p>Comunicar claramente la propuesta de valor del Programa de Partners y registrar nuevos resellers en el programa.<\/p><\/li><li><p>Responder de forma r\u00e1pida y precisa a llamadas y correos electr\u00f3nicos de partners.<\/p><\/li><li><p>Proporcionar informaci\u00f3n general sobre productos y servicios.<\/p><\/li><li><p>Identificar oportunidades de negocio de alto potencial.<\/p><\/li><li><p>Actuar como punto principal de contacto para leads generados por campa\u00f1as de telemarketing de partners.<\/p><\/li><li><p>Realizar campa\u00f1as de llamadas salientes basadas en listas de resellers.<\/p><\/li><li><p>Ejecutar acciones de marketing espec\u00edficas para promocionar productos y servicios.<\/p><\/li><\/ul><p><\/p><p><b>Tus competencias\u00a0<\/b><\/p><p>Acogemos con los brazos abiertos a quienes cambian las reglas del juego, personas de or\u00edgenes diversos, curiosas y dispuestas a aprender. Tu talento natural para ayudar a los dem\u00e1s e ir un paso m\u00e1s all\u00e1 del WOW para nuestros clientes encajar\u00e1 perfectamente con lo que hacemos y lo que somos.\u00a0<\/p><p><\/p><p><b>Formaremos un buen equipo si t\u00fa:\u00a0<\/b><\/p><ul><li><p>Cuentas con un nivel biling\u00fce de castellano<\/p><\/li><li><p>Tienes excelentes habilidades de comunicaci\u00f3n (oral y escrita).<\/p><\/li><li><p>Cuentas con experiencia previa en ventas B2B.<\/p><\/li><li><p>Eres una persona positiva, orientada a objetivos y resultados.<\/p><\/li><li><p>Te sientes c\u00f3modo comunic\u00e1ndote con profesionales de diferentes niveles dentro de empresas.<\/p><\/li><li><p>Puedes trabajar de forma aut\u00f3noma y tambi\u00e9n en equipo.<\/p><\/li><li><p>Eres organizado\/a, detallista y sabes priorizar tareas.<\/p><\/li><\/ul><p><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><p>\u00bfNo cumples todos los requisitos? Nos dedicamos a crear un lugar de trabajo diverso, inclusivo y aut\u00e9ntico en el que todos puedan aprender y desarrollarse profesionalmente. Si crees que no cumples con todos los requisitos de la descripci\u00f3n del puesto, te animamos a que presentes tu candidatura. Haremos todo lo posible por encontrar el puesto adecuado para ti, ya sea \u00e9ste o un puesto futuro.\u00a0<\/p><p><\/p><p><b>Lo que ofrecemos\u00a0<\/b><\/p><p><\/p><p>Desafiamos las convenciones para ofrecer resultados inimaginables creando experiencias de cliente que superan el WOW. Por eso, invertimos significativamente en nuestro personal, infraestructura y capacidades para garantizar el \u00e9xito a largo plazo de nuestros equipos, nuestros clientes y de TI.\u00a0<\/p><p><\/p><p>En este puesto, ofrecemos beneficios que te ayudaran a apoyar tu estilo de <b>vida \u00fanico:\u00a0<\/b><\/p><ul><li><p>Contrato indefinido de 39h horas con horario rotativo de lunes a domingo entre 09.00 y 18.00<\/p><\/li><li><p>Oficina en una ubicaci\u00f3n excelente en Barcelona de lunes a viernes (09:00 - 18:00)<\/p><\/li><li><p>Salario: 21,476 euros brutos &#43; hasta 3,200 euros brutos en bonus al a\u00f1o\u00a0&#43; Seguro m\u00e9dico privado<\/p><\/li><li><p>Bonificaci\u00f3n por recomendaci\u00f3n \u00a0<\/p><\/li><li><p>Formaci\u00f3n completa y remunerada, sobre la empresa y el proyecto en el que trabajar\u00e1s \u00a0<\/p><\/li><li><p>Programa de desarrollo profesional y cursos especializados<\/p><\/li><\/ul><p><\/p><p><b>Experimenta tu mejor versi\u00f3n\u00a0<\/b><\/p><p><\/p><p>En\u00a0<b>Concentrix<\/b>, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes y sus clientes prosperan.\u00a0<\/p><p><\/p><p>Si todo esto suena como el siguiente paso perfecto en tu carrera profesional, queremos saber de ti. Aplica hoy mismo y descubre por qu\u00e9 m\u00e1s de 440.000 game-changers alrededor del mundo consideran a Concentrix su \u00abempleador preferido\u00bb.\u00a0<\/p><p><\/p><p><i>Ofrecemos igualdad de oportunidades de empleo\u00a0\u00a0<\/i><\/p><p><i>Nos comprometemos a ofrecer igualdad de oportunidades laborales a todos los candidatos, y un entorno de trabajo libre de discriminaci\u00f3n y acoso. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions, and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement, and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of developing, building, and running the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are looking for a Cloud Solution Architect (CSA) \u2013 SQL Server with Italian language to join our Global Delivery team. You will provide deep technical expertise in enterprise SQL Server platforms, supporting customers across on\u2011premises, hybrid, and modernization scenarios.<\/p><p><\/p><p>You will work with mission\u2011critical data platforms, helping customers design, operate, secure, and optimize SQL Server environments with a strong focus on availability, performance, security, and operational excellence.<\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li><p>Act as a technical authority for SQL Server platforms within Global Delivery engagements<\/p><\/li><li><p>Design, deploy, and support enterprise\u2011scale SQL Server architectures, primarily on\u2011premises and hybrid<\/p><\/li><li><p>Diagnose and resolve complex issues related to:<\/p><\/li><li><p>Performance bottlenecks<\/p><\/li><li><p>Availability and reliability<\/p><\/li><li><p>Query and workload optimization<\/p><\/li><li><p>Design and support High Availability and Disaster Recovery (HA\/DR) solutions, 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Esta posici\u00f3n es responsable de procesar pedidos y ventas de clientes, proporcionar \/ recibir informaci\u00f3n, vender productos \/ servicios de clientes, as\u00ed como proporcionar soporte b\u00e1sico de servicio al cliente.\",\"long_description\":\"<h2><span>Funciones Esenciales\/Responsabilidades Principales<\/span><br \/><span>\u2022 Lograr objetivos de ventas espec\u00edficos y maximizar las oportunidades de venta en todas y cada una de las llamadas<\/span><br \/><br \/><span>\u2022 Utilizar scripts y\/o t\u00e9cnicas de sondeo para determinar las necesidades del cliente y ofrecer el producto o servicio m\u00e1s adecuado para satisfacer sus necesidades<\/span><br \/><br \/><span>\u2022 Mantener un amplio conocimiento de productos, precios, promociones y procedimientos<\/span><\/h2><p>\u00a0\u00a0\u00a0<\/p><p><span>\u2022 Asegurar que el servicio entregado a nuestros clientes cumpla con los objetivos contractuales de ventas y otros indicadores clave de rendimiento (\u2018KPI\u2019)<\/span><br \/><br \/><span>\u2022 saludar\u00e1 a los clientes de una manera cort\u00e9s, amable y profesional utilizando los procedimientos acordados<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><p><span>\u2022 Escuche atentamente las necesidades y preocupaciones del cliente; Demuestre empat\u00eda mientras maximiza la oportunidad de construir una relaci\u00f3n con el cliente<\/span><br \/><br \/><span>\u2022 Aclarar los requisitos del cliente; Probar la comprensi\u00f3n, utilizar herramientas y recursos para proporcionar una resoluci\u00f3n adecuada al cliente<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><p><span>\u2022 Preparar un trabajo completo y preciso, incluyendo anotar adecuadamente las cuentas seg\u00fan sea necesario<\/span><br \/><br \/><span>\u2022 Participar en actividades dise\u00f1adas para mejorar la satisfacci\u00f3n del cliente y el rendimiento de ventas<\/span><br \/><br \/><span>\u2022 Responder preguntas de facturaci\u00f3n hablando a trav\u00e9s de los componentes de las cuentas de los clientes<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><h2><span>Perfil del candidato<\/span><br \/><span>\u2022 Diploma de escuela secundaria con tres a seis meses de experiencia en ventas Preferido<\/span><br \/><br \/><span>\u2022 Cort\u00e9s con fuerte orientaci\u00f3n al servicio al cliente<\/span><br \/><br \/><span>\u2022 Fuerte habilidades de comunicaci\u00f3n y negociaci\u00f3n requeridas<\/span><\/h2><p>\u00a0\u00a0\u00a0<\/p><p><span>\u2022 Capacidad para comunicarse eficazmente, tanto escrita como verbalmente<\/span><br \/><br \/><span>\u2022 Experto en multitarea; incluyendo la capacidad de ser flexible y adaptarse a los cambios r\u00e1pidamente<\/span><br \/><br \/><span>\u2022 Habilidades b\u00e1sicas de navegaci\u00f3n inform\u00e1tica y conocimiento de PC<\/span><br \/><br \/><span>\u2022 Tolerancia para el trabajo repetitivo en un entorno de ritmo r\u00e1pido<\/span><br \/><br \/><span>\u2022 Capacidad para trabajar como miembro del equipo, as\u00ed como de forma independiente<\/span><\/p><p><\/p><p><span>\u2022 Confiable con una atenci\u00f3n competente al detalle<\/span><br \/><br \/><span>\u2022 Demostrar paciencia en todas las situaciones de contacto con el cliente; incluyendo el mantenimiento de un tono y una manera agradable y profesional<\/span><br \/><br \/><span>\u2022 Capaz de rotar turnos, seg\u00fan sea necesario<\/span><br \/><br \/><span>\u2022 Basado en la ubicaci\u00f3n y \/ o el programa, experiencia \/ habilidades adicionales pueden ser requeridas<\/span><br \/><br \/><span>* Los requisitos de trabajo pueden variar seg\u00fan el pa\u00eds y no contravendr\u00e1n ninguna ley local<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><h2><span>Rol del Marco de Carrera<\/span><\/h2><p><\/p><p><span>El programa requiere un conjunto de habilidades b\u00e1sicas para realizar tareas rutinarias dentro de procesos simples pero carece de conocimiento espec\u00edfico del programa \/ producto. Trabaja con una supervisi\u00f3n cercana y procedimientos claramente definidos. Comienza a demostrar familiaridad con la terminolog\u00eda del cliente, los est\u00e1ndares operativos y los procedimientos.<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><h2><span>Informaci\u00f3n geogr\u00e1fica complementaria<\/span><\/h2><p><span>RECLUTADOR INTRODUZCA EL IDIOMA APLICABLE:<\/span><br \/><br \/><span>ALEMANIA - Esta descripci\u00f3n de trabajo no se aplica a los empleados en Alemania.<\/span><br \/><br \/><span>REINO UNIDO- EXCLUIR INFORMACI\u00d3N DE LA ESCUELA SECUNDARIA EN LA SECCI\u00d3N DE PERFIL DE CANDIDATOS<\/span><br \/><br \/><span>FILIPINAS<\/span><br \/><br \/><span>\u2022 M\u00ednimo de dos a\u00f1os de educaci\u00f3n universitaria. No se requiere experiencia previa en el centro de llamadas<\/span><br \/><br \/><span>\u2022 Capacidad de pensar con claridad y puede explicar cuestiones simples de manera efectiva, tanto escrita como verbalmente<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><p><span>INDIA<\/span><br \/><br \/><span>\u2022 Diploma de escuela secundaria con cero a seis meses de experiencia en ventas preferido<\/span><br \/><br \/><span>\u2022 Capacidad para comunicarse eficazmente, tanto escrita como verbalmente<\/span><br \/><br \/><span>\u2022 Escuchar atentamente las necesidades y preocupaciones del cliente; demostrar empat\u00eda<\/span><br \/><br \/><span>\u2022 aclarar los requisitos del cliente; investigar y confirmar la comprensi\u00f3n de los requisitos o problemas<\/span><\/p><p><span>\u2022 Confirmar la comprensi\u00f3n del cliente de la soluci\u00f3n y proporcionar educaci\u00f3n adicional al cliente seg\u00fan sea necesario<\/span><br \/><br \/><span>\u2022 Capacidad para aprender incluyendo fuertes habilidades de resoluci\u00f3n de problemas<\/span><br \/><br \/><span>\u2022 Demuestra fuertes habilidades de sondeo y resoluci\u00f3n de problemas<\/span><br \/><br \/><span>\u2022 deber\u00eda ser capaz de manejar consultas complejas<\/span><br \/><br \/><span>\u2022 deber\u00eda ser capaz de resolver las consultas de los clientes de forma independiente<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Descargo de Responsabilidad<\/h2><p><span>Las declaraciones anteriores tienen la intenci\u00f3n de describir la naturaleza general y el nivel de trabajo que realizan las personas asignadas a este trabajo. No pretenden ser una lista exhaustiva de todas las responsabilidades, deberes y habilidades requeridas del personal que trabaja dentro de este t\u00edtulo de trabajo.<\/span><\/p><p><\/p><p><span>Concentrix es un empleador de igualdad de oportunidades. 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<strong>Concentrix <\/strong>we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>Join us!&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<h2 style=\\\"text-align: justify;\\\"><strong>What the role looks like:<\/strong><\/h2>\\n<ul style=\\\"text-align: justify;\\\">\\n<li>Reach out to former customers and encourage them to start using our products again.<\/li>\\n<li>Manage your client accounts, build strong relationships, and support their long\u2011term success.<\/li>\\n<li>Create and follow a clear plan for growing your business portfolio.<\/li>\\n<li>Work toward reactivating old accounts and meeting new spending targets.<\/li>\\n<li>Build new relationships with former customers and help increase their revenue in key product areas.<\/li>\\n<li>Meet your sales targets and identify new opportunities with B2B clients in the marketing field.<\/li>\\n<li>Communicate with clients through email, phone, and online meetings.<\/li>\\n<li>Understand each client&rsquo;s goals and provide the best marketing recommendations to support their needs.<\/li>\\n<li>Help clients understand their opportunities and turn their marketing goals into real actions.<\/li>\\n<li>Act as the main point of contact for your clients and provide the right solutions when needed.<\/li>\\n<li>Stay up to date on products, best practices, and industry standards.<\/li>\\n<li>Meet quarterly sales goals and other KPIs.<\/li>\\n<li class=\\\"css-v55p23\\\">Work model: Hybrid (<strong>Wednesday<\/strong> and <strong>Thursday office<\/strong>)<\/li>\\n<li class=\\\"css-v55p23\\\">Working hours: <strong>Mon &ndash; 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This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<div><\/div><div><div><div><div><div><div><div><div><div><p><b>Experience the power of a game-changing career\u202f<\/b>\u202f\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Passionate about finding your next big opportunity? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Sales Development Specialist in Barcelona (On-site),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech.\u202f\u202f\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Career growth and personal development\u202f<\/b>\u202f\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u202f\u202f\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What you will do in this role\u202f<\/b>\u202f\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u202f\u202f\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>As a <b>Sales Development Specialist <\/b>on our team, you will:\u202f\u202f\u00a0\u00a0<\/p><p><\/p><p>- Achieve specific sales targets and maximizing sale opportunities on each and every call\u00a0<\/p><p>- Use script and\/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs\u00a0<\/p><p>- Maintain broad knowledge of products, pricing, promotions, and procedures\u00a0<\/p><p>- Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (\u2018KPIs\u2019)\u00a0<\/p><p>- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures\u00a0<\/p><p>- Prepare complete and accurate work including appropriately notating accounts as required\u00a0<\/p><p>- Participate in activities designed to improve customer satisfaction and sales performance\u00a0<\/p><p>\u00a0- Answer billing questions by talking through components of customer accounts\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Your qualifications\u202f<\/b>\u202f\u00a0\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f\u202f\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Concentrix is a great match if you:\u202f<\/b>\u202f\u00a0\u00a0<\/p><p><\/p><p>- Are proficient or bilingual in Italian plus advanced English \u00a0<br \/>- Have strong communication skills \u00a0<br \/>- Have solid Sales Background \u00a0<br \/>- Are achievement and goal oriented \u00a0<br \/>- Have good computer skills\u00a0\u00a0<\/p><p>- Are motivated and self-starter\u00a0\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u202f\u202f\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What\u2019s in it for you\u202f<\/b>\u202f\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f\u202f\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In this role, we offer benefits that help support your<b> unique lifestyle:\u202f\u202f\u00a0<\/b>\u00a0<\/p><p><\/p><p>- Full-time 39 hours\/week permanent contract: Monday to Friday 9:30 to 18:30 \u00a0<br \/>- Base salary of 20.000 euros gross\/year &#43; up to 4.500 gross\/year<br \/>- Great location in\u202fBarcelona\u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs and specialized courses\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Experience the best version of you!\u202f<\/b>\u202f\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u202f\u202f\u00a0\u00a0<\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Siamo un leader globale nei servizi e nella tecnologia che supporta i brand del futuro. Aiutiamo i marchi pi&ugrave; noti che utilizzi ogni giorno a migliorare il loro business attraverso tecnologie e soluzioni integrate in oltre 70 paesi. E siamo orgogliosi di essere riconosciuti ogni anno con premi come <em>&ldquo;Great Place to Work&rdquo;, &ldquo;Migliore Azienda per lo Sviluppo della Carriera&rdquo;<\/em> e <em>&ldquo;Migliore Cultura Aziendale&rdquo;<\/em>.<\/p>\\n<p>Se vuoi crescere e lasciarti ispirare, come <strong>Operatore del Servizio Clienti in modalit&agrave; home office<\/strong>, entrerai a far parte di un team che supporta i marchi del futuro nei settori tecnologia, finanza, viaggi, moda, salute e molti altri.<\/p>\\n<hr \/>\\n<h2><strong>Cosa farai in questo ruolo<\/strong><\/h2>\\n<p>Come Operatore del Servizio Clienti nel nostro team, ti occuperai di:<\/p>\\n<ul>\\n<li>Analizzare le richieste e le aspettative dei clienti e rispondere in base alle loro esigenze e situazioni<\/li>\\n<li>Gestire le interazioni attraverso diversi canali (ad esempio voce, e-mail, social media o chat), garantendo un&rsquo;esperienza cliente coerente<\/li>\\n<li>Apprendere l&rsquo;uso di soluzioni software che migliorano la vita delle persone e sviluppare le tue competenze<\/li>\\n<li>Offrire ai clienti esperienze di marca migliori<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Le tue qualifiche<\/strong><\/h2>\\n<p>Concentrix &egrave; perfetta per te se:<\/p>\\n<ul>\\n<li>Hai un&rsquo;ottima conoscenza della lingua <strong>italiana<\/strong>, sia scritta che parlata<\/li>\\n<li>Sei proattivo\/a, altamente motivato\/a e orientato\/a alle soluzioni<\/li>\\n<li>Hai buone capacit&agrave; di gestione del tempo ed empatia<\/li>\\n<li>Possiedi competenze informatiche di base e interesse per la tecnologia (uso della tastiera a 10 dita o digitazione veloce)<\/li>\\n<li>Hai conoscenze tecniche nel campo dell&rsquo;elettronica di consumo<\/li>\\n<li>Sei disponibile a lavorare su turni e nei fine settimana<\/li>\\n<li>Possiedi almeno un diploma di scuola superiore o titolo equivalente<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Cosa offriamo<\/strong><\/h2>\\n<p>In questo ruolo offriamo benefici pensati per supportare il tuo stile di vita unico:<\/p>\\n<ul>\\n<li>Contratti a tempo indeterminato full-time o part-time (negoziabili in base all&rsquo;esperienza e alle esigenze dei clienti)<\/li>\\n<li>Retribuzione competitiva e bonus legati alle performance<\/li>\\n<li>Possibilit&agrave; di lavorare da casa (home office)<\/li>\\n<li>Bonus <em>&ldquo;porta un amico&rdquo;<\/em> (programma di referral)<\/li>\\n<li>Formazione completamente retribuita sull&rsquo;azienda e sul progetto<\/li>\\n<li>Programmi di sviluppo della carriera, corsi speciali e lezioni di lingua<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Concentrix &egrave; un datore di lavoro che offre pari opportunit&agrave;<\/strong><\/h2>\\n<p>Siamo orgogliosamente un&rsquo;unica squadra, un&rsquo;unica azienda a livello globale. Ci impegniamo a garantire pari opportunit&agrave; di impiego per tutti i candidati e un ambiente di lavoro libero da discriminazioni e molestie. Tutte le nostre pratiche di assunzione si basano esclusivamente sulle esigenze aziendali, sui requisiti del ruolo e sulle qualifiche professionali, indipendentemente da razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, origine etnica, stato familiare o genitoriale, nazionalit&agrave;, disabilit&agrave; o qualsiasi altra caratteristica tutelata dalle leggi nazionali vigenti.<\/p>\\n<hr \/>\\n<h2><strong>Idoneit&agrave; al lavoro<\/strong><\/h2>\\n<p>In conformit&agrave; con la legislazione turca, solo i candidati legalmente autorizzati a lavorare in <strong>Turchia<\/strong> saranno presi in considerazione per questa posizione.<\/p>\\n<\/div>\",\"ats_external_id\":\"1204275053\",\"location\":\"T\u00fcrkiye, T\u00fcrkiye\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T02:59:09.951+03:00\",\"created_at\":\"2026-03-26T11:52:34.391+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzU0?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzU0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1857\",\"campaign_id\":\"231\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1713033\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Sales Representative (Dutch-Speaking) - HS03\",\"street\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"address\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"city\":\"Valencia\",\"state\":\"Valencia\",\"postal_code\":\"46021\",\"region\":\"Valencia\",\"country\":\"Spain\",\"short_description\":\"Customer Service Sales Representative in\u00a0Valencia (Hybrid)\",\"long_description\":\"<div><p><b><span>Experience the power of a game-changing career<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Want<\/span><span><span>\u00a0<\/span>to be part of an innovative and growing team?<\/span><\/span><span><span><span>\u00a0<\/span><\/span><span>We\u2019re<\/span><span><span>\u00a0<\/span>a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If<span>\u00a0<\/span><\/span><span>you\u2019re<\/span><span><span>\u00a0<\/span>looking to grow and be inspired, as a Customer Service Sales Representative in<span>\u00a0Valencia <\/span><\/span><span>(<\/span><span>Hybrid<\/span><span>), you will be part of our team of<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>who are powering the brands of the future in tech.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Career growth and personal development<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>This is<span>\u00a0<\/span><\/span><span>a great opportunity<\/span><span><span>\u00a0<\/span>to experience the power of<span>\u00a0<\/span><\/span><span>what\u2019s<\/span><span><span>\u00a0<\/span>next and develop \u201cfriends for life\u201d at the same time.<span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>give you all the training,<span>\u00a0<\/span><\/span><span>cutting-edge<\/span><span><span>\u00a0<\/span>technologies, and the continuing support<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>need to succeed.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What you will do in this role<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In everything we do, we believe in doing right by and for people \u2013 our clients,<span>\u00a0<\/span><\/span><span>their<\/span><span><span>\u00a0<\/span>customers, our people, our community, and our planet.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As a<span>\u00a0<\/span><\/span><\/span><b><span>Customer Service Sales Representative<\/span><\/b><span><span><span>\u00a0<\/span>on our team, you will:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Mainly handle inbound activity (calls, emails, chat, tasks) of customer post sales requests<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Fast and effective reply to inbound queries<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Make outbound calls when necessary to solve issues with customers and different internal business units<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Create quote and follow up with cross selling \/ up selling and a proactive and service attitude<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Ensuring personal knowledge of the Store portfolio and Post sales<span>\u00a0<\/span><\/span><span>process\u00b4s<\/span><span><span>\u00a0<\/span>are maintained<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Initiate &amp; manage Customer post sales related tasks; covering order cancellations, claims management, order and delivery follow up, refund requests and escalations using multiple tools, such as CRM &amp; Order Status Suite with a high quality, efficient and customer centric approach.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Your qualifications<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We embrace our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Concentrix is a great match if you:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Are bilingual or proficient in Dutch and fluent in English<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have minimum of 1 year relevant experience<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have strong communication skills<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Knowledge of sales techniques (up-\/cross-selling, objection handling,<span>\u00a0<\/span><\/span><span>etc<\/span><span>)<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Are customer driven and motivation to work in sales<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Are achievement and target oriented<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have IT knowledge and technical understanding<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have strong personal interest &amp; curiosity in IT products and applications<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have Real capability to listen to customers<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Can conduct effective qualification skills to ensure a comprehensive understanding of customer needs<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have Exceptional customer facing and customer care skills<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Don\u2019t<\/span><span><span>\u00a0<\/span>meet every requirement? No worries.<span>\u00a0<\/span><\/span><span>We\u2019re<\/span><span><span>\u00a0<\/span>dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you<span>\u00a0<\/span><\/span><span>don\u2019t<\/span><span><span>\u00a0<\/span>check every box, we still encourage you to apply.<span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>do our best to match you with the right job, whether<span>\u00a0<\/span><\/span><span>it\u2019s<\/span><span><span>\u00a0<\/span>this one or another role.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<span>\u00a0<\/span><\/span><span>That\u2019s<\/span><span><span>\u00a0<\/span>why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In this role, we offer benefits that help support your unique lifestyle:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Full time 39 hours\/week contract: Monday to Friday 09-18h<\/span><\/span><br \/><span><span>- Salary <\/span><\/span><b>19623,94<\/b><span><span> euros gross\/year &#43; up to <\/span><\/span><b>3000<\/b><span><span> euros gross\/year in bonus\u00a0<\/span><\/span><br \/><span><span>- Great office location in<span>\u00a0Valencia<\/span><\/span><\/span><br \/><span><span>- Friends hunting (referral) bonus<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Full paid training about the company and the project you will be working on<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Career development program and specialized courses<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Experience the best version of you!<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>At Concentrix, we invest in our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>because we know that when our people thrive, our clients and their customers thrive.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Concentrix is an equal opportunity employer<\/span><\/i><span>\u00a0<\/span><\/p><\/div><div><p><i><span>We&#39;re<\/span><span><span>\u00a0<\/span>proudly<span>\u00a0<\/span><\/span><span>united as one<\/span><span><span>\u00a0<\/span>team, one company, globally.<span>\u00a0<\/span><\/span><span>We&#39;re<\/span><span><span>\u00a0<\/span>committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/i><span>\u00a0<\/span><\/p><\/div><div><p>R1713033<\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div>\",\"ats_external_id\":\"R1713033\",\"location\":\"Valencia, Valencia\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-07T09:42:31.530+02:00\",\"created_at\":\"2026-03-26T11:06:22.094+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzE?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzE\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Valencia\",\"state\":\"Valencia\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"46021\",\"primary_location\":{\"id\":\"ES-VAL-DARAG-01\",\"wid\":\"abb4c0410095101d47a03912228a0000\",\"descriptor\":\"ESP Valencia - 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HPINC - 980008825\",\"reference_id\":\"980008825\",\"custom_reference_id\":\"980008825\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"d9dbf78d463b102b04d78aaddf450000\",\"descriptor\":\"W0ZZW6 Hpi Emea Store Post Sales\",\"reference_id\":\"W0ZZW6\",\"custom_reference_id\":\"W0ZZW6\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"annarita.iannuzzi@concentrix.com\"},\"first_name\":\"Annarita Iannuzzi (102541677)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1713033\",\"wid\":\"7c24bb32d488101acbb180aeff870000\",\"descriptor\":\"Customer Service Sales Representative (Dutch-Speaking) - HS03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1858\",\"campaign_id\":\"230\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1716291\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative On-Site (Finnish-speaking) - Banking Industry BN01\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<div><p><b>Customer Representative On-Site (Finnish-speaking) - Banking Industry BN01<\/b><\/p><p><\/p><p><b><span>Experience the power of a game-changing career<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We\u2019re<\/span><span><span>\u00a0<\/span>a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Are you a motivated individual seeking a fulfilling career in Customer Care within the realm of digital banking? Are you fluent in both written and spoken Finnish? If so, then join us<span>\u00a0<\/span><\/span><\/span><b><span>in Malaga as a<\/span><\/b><span><span><span>\u00a0<\/span><\/span><\/span><b><span>Customer Service Representative<\/span><\/b><span><span><span>\u00a0<\/span>for Bank Norwegian, a branch of NOBA Bank Group, where you will provide outstanding customer service both through email and incoming calls to our customers.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Career growth and personal development<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>give you all the training,<span>\u00a0<\/span><\/span><span>cutting-edge<\/span><span><span>\u00a0<\/span>technologies, and the continuing support<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>need to succeed. At Concentrix,<span>\u00a0<\/span><\/span><span>there\u2019s<\/span><span><span>\u00a0<\/span>a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within!<span>\u00a0<\/span><\/span><span>That\u2019s<\/span><span><span>\u00a0<\/span>why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career<span>\u00a0<\/span><\/span><span>you\u2019ve<\/span><span><span>\u00a0<\/span>always envisioned<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What you will do in this role\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As a<span>\u00a0<\/span><\/span><\/span><b><span>Customer Service Representative<\/span><\/b><span><span><span>\u00a0<\/span>on our team, you will:\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Answer customer inquiries via email and telephone in an efficient,<span>\u00a0<\/span><\/span><span>professional<\/span><span><span>\u00a0<\/span>and friendly manner.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Make customers feel safe and welcome when they are in contact with us.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Follow the guidelines and processes set up by the bank.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Your qualifications\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Concentrix is a great match if you:\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Have a proficient or bilingual level of Finnish and advanced level of English<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Have an open and positive mindset that helps to provide the best customer service experience\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Have<span>\u00a0<\/span><\/span><span>previous<\/span><span><span>\u00a0<\/span>experience in<span>\u00a0<\/span><\/span><span>customers<\/span><span><span>\u00a0<\/span>service<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Have<span>\u00a0<\/span><\/span><span>good communication<\/span><span>, written and listening skills\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>It would be a plus if:\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Have<span>\u00a0<\/span><\/span><span>previous<\/span><span><span>\u00a0<\/span>experience in invoicing, bank or collection industry is good to have, but not<span>\u00a0<\/span><\/span><span>a must<\/span><span><span>\u00a0<\/span>- as you will get relevant training in the field<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If you feel you<span>\u00a0<\/span><\/span><span>don\u2019t<\/span><span><span>\u00a0<\/span>check every box, we encourage you to apply anyway.<span>\u00a0<\/span><\/span><span>We&#39;ll<\/span><span><span>\u00a0<\/span>do our best to match you with the right job, whether<span>\u00a0<\/span><\/span><span>it\u2019s<\/span><span><span>\u00a0<\/span>this or another role.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In this role, we offer benefits that help you support your<span>\u00a0<\/span><\/span><\/span><b><span>unique lifestyle:\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Full-time 39 hours\/week permanent contract: Monday to Thursday from 08.00 -16.00, Friday from 09.00 - 16.00<\/span><\/span><span>\u00a0\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Great team<\/span><span><span>\u00a0<\/span>and working environment in a modern centrally placed office in Benalmadena<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Full paid training on the company and the project<span>\u00a0<\/span><\/span><span>you&#39;ll<\/span><span><span>\u00a0<\/span>be working on\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Experience the best version of you!\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Concentrix is an equal opportunity employer\u00a0<\/span><\/i><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><i><span>We&#39;re<\/span><span><span>\u00a0<\/span>proudly<span>\u00a0<\/span><\/span><span>united as one<\/span><span><span>\u00a0<\/span>team, one company, globally.<span>\u00a0<\/span><\/span><span>We&#39;re<\/span><span><span>\u00a0<\/span>committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/i><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div>\",\"ats_external_id\":\"R1716291\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"1700\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-01T14:11:16.455+02:00\",\"created_at\":\"2026-03-26T11:06:21.566+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzA?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzA\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"English\",\"Finnish\"],\"recruiter\":{\"email\":{\"address\":\"monica.barreiro@concentrix.com\"},\"first_name\":\"Barreiro Lopez, Monica\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"217784\",\"wid\":\"60219339f7a01064825d372cc80969a5\",\"descriptor\":\"Monica Barreiro Lopez (217784)\"},{\"id\":\"102540815\",\"wid\":\"da7d7d2449a210103830eaa65de00002\",\"descriptor\":\"Moritz Karl Woletz (102540815)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366139\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Customer-Representative-On-Site--Finnish-speaking-_R1716291-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Customer-Representative-On-Site--Finnish-speaking-_R1716291-1\/apply\",\"job_requisition_id\":\"R1716291\"}],\"organizations\":[{\"wid\":\"35ad68c732c0101fc704a7f345660000\",\"descriptor\":\"W0ZR9D P_Bank Nor\",\"reference_id\":\"W0ZR9D\",\"custom_reference_id\":\"W0ZR9D\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"737a25f4db51101ef2a96331bcd50000\",\"descriptor\":\"19380 - Nordax Group - WHRUNWAY24\",\"reference_id\":\"WHRUNWAY24\",\"custom_reference_id\":\"WHRUNWAY24\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"inkeri.ojatalo@concentrix.com\"},\"first_name\":\"Laura Ojatalo (102541958)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716291\",\"wid\":\"1c2d361fdab1101dcc1a499c50d80000\",\"descriptor\":\"Customer Representative On-Site (Finnish-speaking) - Banking Industry BN01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"491\",\"campaign_id\":\"102\",\"campaign_title\":\"NL - Vattenfall - Groningen\",\"campaign_type\":\"job_application\",\"job_title\":\"Word Innovatieve Klantenservicemedewerker bij Vattenfall\",\"street\":null,\"address\":null,\"city\":\"Groningen\",\"state\":\"Groningen\",\"postal_code\":null,\"region\":\"Groningen\",\"country\":\"Netherlands\",\"short_description\":\"Help klanten met energieadvies bij Vattenfall!\",\"long_description\":\"<p><strong><span data-contrast=\\\"none\\\">Klantenservice&nbsp;Vattenfall<\/span><\/strong><span data-contrast=\\\"none\\\">&nbsp;<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Word je ge&iuml;nspireerd door nieuwe uitdagingen?&nbsp;Concentrix, wereldleider in technologie en diensten, versterkt 's werelds beste merken. Omarm je volgende stap als klantenservicemedewerker voor&nbsp;Vattenfall&nbsp;en werk met ons aan duurzaam gedreven toekomst.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Wat je gaat doen?<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Als&nbsp;Energie Expert&nbsp;ondersteun je klanten over&nbsp;het afnemen van energiecontracten en diensten. Je gaat klanten spreken die vragen hebben over een huidig energiecontract of over klant worden bij&nbsp;Vattenfall.&nbsp;Je&nbsp;beantwoord klanten via telefoon&nbsp;en\/of mail&nbsp;en&nbsp;geeft ze creatieve tips om te verduurzamen. Je past jouw&nbsp;expertise&nbsp;toe als je een contract afsluit om te zorgen dat de klant een goed beeld heeft van het contract en de voorwaarden.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Wat wij bieden<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Een salaris van&nbsp;&euro;15,28 bruto per uur (vanaf 21 jaar), inclusief vakantiegeld en goede pensioenregeling.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Een goed bereikbare werkplek in Groningen.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Toegang tot onze&nbsp;Concentrix&nbsp;University om jezelf verder te ontwikkelen.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Groeimogelijkheden binnen het team en bedrijf.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"none\\\">Wat vragen wij van jou?<\/span><\/strong><span data-ccp-props=\\\"{&quot;335559685&quot;:57,&quot;335559737&quot;:57,&quot;335559739&quot;:120}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">\ud83c\udf93 Je hebt minimaal een MBO-diploma of vergelijkbaar niveau.<\/span><span data-ccp-props=\\\"{&quot;335559739&quot;:0}\\\">&nbsp;<\/span><\/p>\\n<p>&nbsp;<br \/><span data-contrast=\\\"none\\\">\u23f0 Flexibel met werktijden; beschikbaar van maandag tot en met vrijdag van 08:00 tot en met 15:00 uur.<\/span><span data-ccp-props=\\\"{&quot;335559739&quot;:0}\\\">&nbsp;<\/span><\/p>\\n<p>&nbsp;<br \/><span data-contrast=\\\"none\\\">\ud83d\udde3\ufe0f Je spreekt en schrijft vloeiend Nederlands.<\/span><span data-ccp-props=\\\"{&quot;335559739&quot;:0}\\\">&nbsp;<\/span><\/p>\\n<p>&nbsp;<br \/><span data-contrast=\\\"none\\\">\ud83c\udf1f Je bent gedreven en zet klanten altijd op de eerste plaats.<\/span><span data-ccp-props=\\\"{&quot;335559739&quot;:0}\\\">&nbsp;<\/span><\/p>\\n<p>&nbsp;<br \/><span data-contrast=\\\"none\\\">\ud83d\udc42 Een scherp luisterend oor en snel in het herkennen van klantbehoeften.<\/span><span data-ccp-props=\\\"{&quot;335559739&quot;:0}\\\">&nbsp;<\/span><\/p>\\n<p>&nbsp;<br \/><span data-contrast=\\\"none\\\">\ud83d\udcbb Goede technologische vaardigheden en moeiteloos werken met computersystemen.<\/span><span data-ccp-props=\\\"{&quot;335559739&quot;:0}\\\">&nbsp;<\/span><\/p>\\n<p>&nbsp;<br \/><span data-contrast=\\\"none\\\">\ud83d\udd04&nbsp;Multitasken&nbsp;zit in je bloed en je bent gedreven om die extra stap te zetten.<\/span><span data-ccp-props=\\\"{&quot;335559739&quot;:0}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;335559739&quot;:0}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Solliciteer Vandaag!<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Klaar om een verschil te maken?&nbsp;Solliciteer meteen via de knop hieronder of neem voor meer informatie contact op met Maria&nbsp;Kerrebijn:&nbsp;<\/span><a href=\\\"mailto:maria.kerrebijn@concentrix.com\\\"><span data-contrast=\\\"none\\\">maria.kerrebijn@concentrix.com<\/span><\/a><span data-contrast=\\\"none\\\">&nbsp;- 0612874456. 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You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \\\"Best Companies for Career Growth,\\\" and \\\"Best Company Culture\\\" year after year.\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Are you passionate about shaping the future of technology and driving enterprise-level AI innovations? As an Enterprise Architect - AI, you will play a critical role in defining and executing the architectural vision for AI-enabled applications and platforms. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions, and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement, and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of developing, building, and running the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><span>We\u2019re looking for a Cloud Solution Architect to help customers migrate, modernize and secure their infrastructure, applications, and data on Microsoft Azure, laying the foundation for scalable, production-ready AI solutions. As part of the Cloud &#43; AI Infrastructure team, you\u2019ll deliver engagements focused on migration, modernization, operational excellence and resilient architecture using frameworks like Cloud Adoption Framework (CAF) and Well-Architected Framework (WAF). <\/span><\/p><p><\/p><p><span>You\u2019ll leverage existing Repeatable IP and execution engines for critical milestones, ensure infrastructure, application, and database readiness for AI workloads, and ensure successful deployment that accelerates adoption. <\/span><\/p><p><\/p><p><span>You\u2019ll work closely with customer IT leaders to design and implement scalable solutions, resolve blockers, and accelerate adoption of Azure services through repeatable IP and delivery excellence. With deep expertise across Azure infrastructure, applications, databases, SAP, and hybrid environments, you\u2019ll play a key role in helping customers unlock the full value of their Microsoft Azure investments<\/span><\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li><p><span>Build trusted relationships with key customer IT decision makers to drive long-term cloud adoption and serve as the Voice of the Customer\u2014sharing insights and removing blockers through collaboration with engineering teams.<\/span><\/p><\/li><li><p><span>Lead architectural design sessions and deliver secure, scalable, and resilient infrastructure solutions aligned to customer business goals using frameworks like CAF and WAF.<\/span><\/p><\/li><li><p><span>Own the end-to-end technical delivery results, ensuring completeness and accuracy of consumption and customer success plans in collaboration with the CSAM.<\/span><\/p><\/li><li><p><span>Drive migration and modernization initiatives, including committed proof of concept and production milestones, across infrastructure, data, SAP, and AI workloads.<\/span><\/p><\/li><li><p><span>Ensure customer environments are optimized for health, resiliency, security, and performance\u2014enabling production-scale AI use cases.<\/span><\/p><\/li><li><p><span>Deliver repeatable IP and contribute to centralized IP development to accelerate deployment and achieve targeted outcomes.<\/span><\/p><\/li><li><p><span>Identify and resolve technical blockers to accelerate go-live and ensure delivery excellence across key Factory engagements.<\/span><\/p><\/li><li><p><span>Generate incremental pipeline from each engagement by driving next best actions and aligning with Unified Enterprise Support (ES) priorities.<\/span><\/p><\/li><li><p><span>Maintain technical intensity through continuous skilling and certifications in priority workloads such as Azure SQL, PostgreSQL, AKS, App Service, AVS, SAP (Native &#43; 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><span>As a Cloud Solution Architect, you will enable customers to achieve their outcomes, based on their investments in Microsoft technology. Leveraging your Microsoft Identity and Security technical subject matter expertise on AD, ADFS, and PKI, you will lead technical conversations with customers to drive value from their MS investments, including identifying resolutions to issues blocking customer success projects.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>Responsibilities:<\/span><\/p><ul><li><span>Actively engage with business and technical decision makers to drive intent, enablement, and usage of customer-owned Microsoft Identity and Security Solutions. Identify resolutions to issues blocking customer success projects.<\/span><\/li><li><span>Articulate, demo, and present complex customer concepts to varying audiences, such as BDMs (Business Decision Makers) &amp; ITDMs (Information Technology Decision Makers). Be the Microsoft Identity and Security subject matter expert with the ability to design customer solutions, lead presentations, demonstrations, and design thinking workshops.<\/span><\/li><\/ul><p><span>Required Qualifications<\/span><\/p><ul><li><span>Strong knowledge of Windows operating systems, Active Directory, Tiering, PKI with Active Directory Certificate Services, ADFS preferably in a large-scale environment<\/span><\/li><li><span>Good understanding of Microsoft Entra ID, IaaS, Network Security<\/span><\/li><li><span>Multiyear experience in a customer-facing role in information technology (IT)<\/span><\/li><li><span>Excellent troubleshooting and problem-solving skills<\/span><\/li><li><span>Fluency in both written and verbal English &amp; German languages is required.<\/span><\/li><\/ul><p><span>\u00a0Preferred Qualifications<\/span><\/p><ul><li><span>Candidates with strong knowledge on MIM are preferred.<\/span><\/li><li><span>Familiarity and certification with other Microsoft technologies, such as Entra ID, Sentinel and Defender<\/span><\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1717574\",\"location\":\"Dusseldorf, North Rhine-Westphalia\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T08:54:33.784+08:00\",\"created_at\":\"2026-03-26T00:05:11.451+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDY0NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home-Dusseldorf\/Cloud-Solution-Architect-Identity-and-Security_R1717574\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Dusseldorf\",\"state\":\"North Rhine-Westphalia\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"47057\",\"primary_location\":{\"id\":\"DE-WAH-DUSSE-00\",\"wid\":\"bb20f395fa3c0199e7c723826308ad0f\",\"descriptor\":\"DEU Dusseldorf Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"renato.galante@concentrix.com\"},\"first_name\":\"Galante, Renato\"},\"categories\":[{\"descriptor\":\"CF Solutions\"}],\"recruiters\":[{\"id\":\"102186589\",\"wid\":\"1929682a7477101ab2cdd88029d60000\",\"descriptor\":\"Renato Galante (102186589)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0505\",\"descriptor\":\"Solution Architect (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365974\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home-Dusseldorf\/Cloud-Solution-Architect-Identity-and-Security_R1717574\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home-Dusseldorf\/Cloud-Solution-Architect-Identity-and-Security_R1717574\/apply\",\"job_requisition_id\":\"R1717574\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"szymon.domirski@concentrix.com\"},\"first_name\":\"Szymon Domirski (102074712)\"},\"category_groups\":[{\"id\":\"CF Solutions Group\",\"wid\":\"0227dc387a090115e39b2ba4ed6591ee\",\"descriptor\":\"Solutions Group\"}],\"job_requisition\":{\"id\":\"R1717574\",\"wid\":\"75d6cbbe39ac101f6707995a85c50000\",\"descriptor\":\"Cloud Solution Architect Identity and Security\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1232\",\"campaign_id\":\"14643\",\"campaign_title\":\"Manager, Project Management (TCF) R1715828\",\"campaign_type\":\"job_application\",\"job_title\":\"L\u00edder de Proyecto SAP HCM\/SFSF - 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Familiarity with finance, risk management <\/span><span>or <\/span><span>financial crime <\/span><span>prevention is a bonus<\/span><span>.<\/span><span> <\/span><span>A<\/span><span>s a writer you<\/span><span> <\/span><span>know how to make<\/span><span> <\/span><span>the dry details <\/span><span>compelling <\/span><span>and <\/span><span>know<\/span><span> how to craft messaging that resonates with<\/span><span> the<\/span><span> target audiences.<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><p><span><span>Responsibilities:<\/span><\/span><span>\u00a0<\/span><\/p><div><div><ul><li><p><span><span>Writing clear, compelling <\/span><span>copy <\/span><span>that informs and instructions <\/span><span>for various media (<\/span><span>e.g.<\/span><span> long form blog posts, <\/span><span>lear<\/span><span>ning modules, skills assessments, surveys<\/span><span>,<\/span><span> <\/span><span>articles, whitepapers, 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<\/span><span>guidelines<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Applying feedback from <\/span><span>client <\/span><span>team and<\/span><span> quality control editors<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Partnering with client teams, making suggestions, bringing own ideas and <\/span><span>expertise<\/span><span> to the table.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p>Apply foundational instructional design principles and adult learning theory to structure effective learning experiences.<\/p><\/li><li><p>Combine existing training materials\u2014videos, documents, modules, job aids\u2014into cohesive courses and curricula.<\/p><\/li><li><p>Ensure learning paths are intuitive, relevant, and aligned with business goals.<\/p><\/li><li><p>Provide high\u2011level guidance on content sequencing, modality selection, and learner engagement strategies.<\/p><\/li><\/ul><\/div><div><p><\/p><p><span><span>Required skills:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Exceptional writing, editing, and proofreading abilities with strong attention to detail.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong interest in <\/span><span>education, adult-learning<\/span><span>, and crime and fraud.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to transform <\/span><span>a content brief <\/span><span>into engaging<\/span><span> courseware or <\/span><span>narratives<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong research skills and a natural curiosity to learn <\/span><span>new <\/span><span>topics<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to <\/span><span>facilitate<\/span><span> interviews and workshops<\/span><span> with <\/span><span>subject matter experts <\/span><span>to gather the required <\/span><span>input<\/span><span> to write compelling <\/span><span>materials.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Proficiency<\/span><span> in Microsoft Office and familiarity <\/span><span>content and learning management systems such as <\/span><span>Xyleme<\/span><span>, <\/span><span>Articulate 360<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><ul><li><p><span><span>Excellent time managem<\/span><span>ent and organizational skills.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Team player with excellent communication and interpersonal skills.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to work under pressure, manage multiple projects simultaneously, and meet tight deadlines.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Minimum of <\/span><span>5<\/span><span>&#43;<\/span><span>years of experience in <\/span><span>copywriter\/content creator\/Instructional Design<\/span><span> roles<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Bachelor&#39;s degree in Journalism<\/span><span>, Communications, <\/span><span>English<\/span><span> or <\/span><span>equivalent experience. <\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Reliable home internet <\/span><span>service<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Willingness to work a<\/span><span> 3rd<\/span><span> shift that overlaps with U.<\/span><span>S. business day<\/span><span>.<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><\/p><p><span><span>What we offer:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>A collaborative <\/span><span>remote <\/span><span>work environment <\/span><span>with local support and <\/span><span>leadership.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong company culture,<\/span><span> lived every day<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Opportunities to work on innovative projects<\/span><span>.<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Competitive salary and benefits package<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><\/div>\",\"ats_external_id\":\"R1716819\",\"location\":\"Laguna, Laguna\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-03-28T04:04:19.134+08:00\",\"created_at\":\"2026-03-25T22:04:04.474+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDY0MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna-Work-at-Home\/Instructional-Designer-Copywriter_R1716819\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Digital Marketing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Laguna\",\"state\":\"Laguna\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"4026\",\"primary_location\":{\"id\":\"PH-WAH-LAGUN-00\",\"wid\":\"6a8b7a2f3209018a9c7cffb7760738e9\",\"descriptor\":\"PHL Laguna Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maerliza.amante@concentrix.com\"},\"first_name\":\"Amante, Ma. Erliza\"},\"categories\":[{\"descriptor\":\"CF Digital Marketing\"}],\"recruiters\":[{\"id\":\"102505217\",\"wid\":\"f2fa2afd892910447a9bf4bbe9e70000\",\"descriptor\":\"Ma. Erliza Amante (102505217)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0688\",\"descriptor\":\"Sr. Copywriter (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365971\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna-Work-at-Home\/Instructional-Designer-Copywriter_R1716819\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna-Work-at-Home\/Instructional-Designer-Copywriter_R1716819\/apply\",\"job_requisition_id\":\"R1716819\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"5bf9c50ec22410097a75ce41f9390000\",\"descriptor\":\"COGS (CORP) Digital Experiences SL\",\"reference_id\":\"CORCATCONTCOMM\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"0777b3dda5691025ab645c16ebbc0000\",\"descriptor\":\"W0ZKJE Catalyst Core Cost Projects\",\"reference_id\":\"W0ZKJE\",\"custom_reference_id\":\"W0ZKJE\",\"company_reference_id\":null},{\"wid\":\"7218f45270b3102212bb7cc0b0fb0000\",\"descriptor\":\"11190 - Concentrix - 980002522\",\"reference_id\":\"980002522\",\"custom_reference_id\":\"980002522\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"anke.meyer@concentrix.com\"},\"first_name\":\"Anke Meyer (102012375)\"},\"category_groups\":[{\"id\":\"CF Strategy and Design Group\",\"wid\":\"d649f60fbab010107a3205b0f0a40000\",\"descriptor\":\"Strategy and Design Group\"}],\"job_requisition\":{\"id\":\"R1716819\",\"wid\":\"75d6cbbe39ac101f060b35c5572c0000\",\"descriptor\":\"Instructional Designer\/Copywriter\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-8\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1236\",\"campaign_id\":\"14639\",\"campaign_title\":\"Sr. Copywriter (TCF) R1716812\",\"campaign_type\":\"job_application\",\"job_title\":\"Instructional Designer\/Copywriter\",\"street\":\"PHL Laguna Work-at-Home\",\"address\":\"PHL Laguna Work-at-Home\",\"city\":\"Laguna\",\"state\":\"Laguna\",\"postal_code\":\"4026\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"\",\"long_description\":\"<div><p><span><span>We believe content is the connective tissue of design, tying desired outcomes to meaningful experiences. <\/span><span>We <\/span><span>are looking for<\/span><span> a versatile, experienced<\/span><span> <\/span><span>copy<\/span><span>writer <\/span><span>with experience creating instructional materials <\/span><span>who can develop clear and compelling English <\/span><span>copy in support of <\/span><span>a client <\/span><span>specializing <\/span><span>education for<\/span><span> financial <\/span><span>professionals<\/span><span>.<\/span><span> <\/span><span>This role focuses on creating <\/span><span>certification course materials, <\/span><span>blogs<\/span><span> and whitepapers, collaborating with <\/span><span>the client\u2019s <\/span><span>existing writing teams to <\/span><span>ensure<\/span><span> <\/span><span>the content<\/span><span> produced<\/span><span> aligns with <\/span><span>the organization\u2019s<\/span><span> <\/span><span>goals and standards.<\/span><span> Your words will inform and engage <\/span><span>the <\/span><span>target audiences and drive business outcomes in the<\/span><span> financial protection <\/span><span>sector.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>Our ideal candidate is a collaborative, skilled, and imaginative <\/span><span>copy<\/span><span>writer with a deep understanding of <\/span><span>writing for adult learning. Familiarity with finance, risk management <\/span><span>or <\/span><span>financial crime <\/span><span>prevention is a bonus<\/span><span>.<\/span><span> <\/span><span>A<\/span><span>s a writer you<\/span><span> <\/span><span>know how to make<\/span><span> <\/span><span>the dry details <\/span><span>compelling <\/span><span>and <\/span><span>know<\/span><span> how to craft messaging that resonates with<\/span><span> the<\/span><span> target audiences.<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><p><span><span>Responsibilities:<\/span><\/span><span>\u00a0<\/span><\/p><div><div><ul><li><p><span><span>Writing clear, compelling <\/span><span>copy <\/span><span>that informs and instructions <\/span><span>for various media (<\/span><span>e.g.<\/span><span> long form blog posts, <\/span><span>lear<\/span><span>ning modules, skills assessments, surveys<\/span><span>,<\/span><span> <\/span><span>articles, whitepapers, <\/span><span>etc.)<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Interpreting a c<\/span><span>ontent <\/span><span>brief to understand assigned <\/span><span>task<\/span><span> <\/span><span>and underlying ask; <\/span><span>following up where more information may be needed.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Engaging with <\/span><span>client <\/span><span>SME<\/span><span>s<\/span><span> <\/span><span>and <\/span><span>teams to understand the purpose of the asset<\/span><span> <\/span><span>key takeaways <\/span><span>and calls to action (CTAs)<\/span><span>,<\/span><span> <\/span><span>and<\/span><span> behavior it is trying to influence<\/span><span>.\u00a0<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Adhering to client brand and editorial <\/span><span>guidelines<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Applying feedback from <\/span><span>client <\/span><span>team and<\/span><span> quality control editors<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Partnering with client teams, making suggestions, bringing own ideas and <\/span><span>expertise<\/span><span> to the table.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p>Apply foundational instructional design principles and adult learning theory to structure effective learning experiences.<\/p><\/li><li><p>Combine existing training materials\u2014videos, documents, modules, job aids\u2014into cohesive courses and curricula.<\/p><\/li><li><p>Ensure learning paths are intuitive, relevant, and aligned with business goals.<\/p><\/li><li><p>Provide high\u2011level guidance on content sequencing, modality selection, and learner engagement strategies.<\/p><\/li><\/ul><\/div><div><p><\/p><p><span><span>Required skills:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Exceptional writing, editing, and proofreading abilities with strong attention to detail.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong interest in <\/span><span>education, adult-learning<\/span><span>, and crime and fraud.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to transform <\/span><span>a content brief <\/span><span>into engaging<\/span><span> courseware or <\/span><span>narratives<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong research skills and a natural curiosity to learn <\/span><span>new <\/span><span>topics<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to <\/span><span>facilitate<\/span><span> interviews and workshops<\/span><span> with <\/span><span>subject matter experts <\/span><span>to gather the required <\/span><span>input<\/span><span> to write compelling <\/span><span>materials.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Proficiency<\/span><span> in Microsoft Office and familiarity <\/span><span>content and learning management systems such as <\/span><span>Xyleme<\/span><span>, <\/span><span>Articulate 360<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><ul><li><p><span><span>Excellent time managem<\/span><span>ent and organizational skills.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Team player with excellent communication and interpersonal skills.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to work under pressure, manage multiple projects simultaneously, and meet tight deadlines.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Minimum of <\/span><span>5<\/span><span>&#43;<\/span><span>years of experience in <\/span><span>copywriter\/content creator<\/span><span> roles<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Bachelor&#39;s degree in Journalism<\/span><span>, Communications, <\/span><span>English<\/span><span> or <\/span><span>equivalent experience. <\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Reliable home internet <\/span><span>service<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Willingness to work a<\/span><span> 3rd<\/span><span> shift that overlaps with U.<\/span><span>S. business day<\/span><span>.<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><\/p><p><span><span>What we offer:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>A collaborative <\/span><span>remote <\/span><span>work environment <\/span><span>with local support and <\/span><span>leadership.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong company culture,<\/span><span> lived every day<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Opportunities to work on innovative projects<\/span><span>.<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Competitive salary and benefits package<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><\/div>\",\"ats_external_id\":\"R1716812\",\"location\":\"Laguna, Laguna\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-03-28T04:04:19.051+08:00\",\"created_at\":\"2026-03-25T22:04:04.294+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDYzOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna-Work-at-Home\/Instructional-Designer-Copywriter_R1716812\/apply\",\"head_count\":\"3\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Digital Marketing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Laguna\",\"state\":\"Laguna\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"4026\",\"primary_location\":{\"id\":\"PH-WAH-LAGUN-00\",\"wid\":\"6a8b7a2f3209018a9c7cffb7760738e9\",\"descriptor\":\"PHL Laguna Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maerliza.amante@concentrix.com\"},\"first_name\":\"Amante, Ma. Erliza\"},\"categories\":[{\"descriptor\":\"