Customer Success Expert - Office Based

Job Title:

Customer Success Expert - Office Based

Job Description

We are looking to grow our permanent Customer Service team.

• Do you have a passion for customer service?
• Do you have previous experience in either retail, hospitality, care or any other customer care facing role?
• Are you tech savvy?

If that sounds like you then we have the role for you!

Here at Concentrix we are seeking people like you to guide our customers through our online suite of products for our client Intuit, proud makers of QuickBooks Online. We support small businesses, accountants, and self-employed individuals. You will be part of a customer success team delivering support to Intuit customers on how to manage their QuickBooks online accounts.

What we can offer you.

• Great city centre location situated behind Central Station
• Mon – Fri. 40 hrs Between 8am and 7pm, No weekends
• Permanent Full-Time contract
• Salary - £11.48 per hour – annual salary £23,878 plus bonus earning potential
• Fortnightly Pay!
• Exclusive Access to Concentrix employee benefits with savings on Holidays, Mobile phone discounts, Restaurants, Pure gym discount, Dental Cover, Healthcare cover, online discounts and many more!
• Refer a friend incentive – up to £500!
• Bonus opportunity
• Great public transport links to site!
• Hybrid role with Office based role for the initial training/nesting period (approximately 3 months) Then you’ll have the option to work Hybrid with the requirement to attend site 2 days per week after sign off.
• Develop your career with the Concentrix Internal employee University courses.

If this is of interest to you click the link to apply and a member of the Recruitment team will be in contact.

Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

Location:

GBR The Rocket

Language Requirements:

Time Type:

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