Customer Support Specialist / Administration Support Officer

Job Title:

Customer Support Specialist / Administration Support Officer

Job Description

Our roles available slightly differ in the type of support provided but all have customer service at their core.

Thanks for joining us at the Career Expo!

See below a brief summary of the roles we have available:

Role 1: Permanent FT/PT role with established government account, $27.77 p/h with up to $480 per month in performance incentives. Provide valuable voice support for everyday Australians in using Services Australia programs. Minimum 30 hours per week if PT. Citizenship necessary.

Role 2: Casual or Fixed term FT/PT (6-month contract) for claims processing on behalf of a government account. $27.77 p/h or $34.71 for casual. Only 3 days training and then only 20 hours needed per week, can be up to 38. Citizenship necessary.

Role 3: Permanent FT role with brand new superannuation client, $27.17 p/h. Get in on the ground floor of a new account and showcase our skills, within our new accounts we regularly see growth opportunities for game-changers. No citizenship required.

Key Details about the roles we have available:

• Full-time, Part-time and Casual roles available

• Hourly rates: $27.17 / $27.77 and $34.71 (casual)

• Paid training ranging between: 3 days to 6 weeks

• Brisbane CBD Location - Across the road from Central Station, make the most of the upcoming 50c fares!

Role Duties:

A variety of roles are available, including government support through voice customer service, back-end claims processing, and voice support for a well-known superannuation company.

Who are you?

• Must have working rights and be at least 18 years of age

• Confident and capable in using computers and systems 

• Passionate about providing quality support with excellent attention to detail

• Keen to learn new skills and refine existing ones

What's in it for you?

• Diversity and inclusion

• Monday to Friday - NO WEEKEND WORK!

• Unlimited learning and career growth​. 80% of our frontline leaders are promoted internally.

• Health & Wellbeing: We are focused on creating a workplace that nurtures health, happiness and wellbeing for all including wellness classes, social clubs, dress-up/theme days and more!

*Applicants must be at least 18 years of age, pass a police check and other pre-employment checks*

Concentrix is an equal opportunity employer.

Being an equal opportunity employer means that Concentrix provides the same benefits and opportunities for hiring and advancement to everyone without discriminating due to protected characteristics such as age, gender, sexual orientation, ethnicity, nationality, religion, disability, and medical history.

Please note that our application system may state FT/PT/Casual, we will sort and categorise your application afterwards.

Location:

AUS Brisbane - 288 Edward Street

Language Requirements:

Time Type:

Full time

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