UX Writer (Associate Operations Support)

Job Title:

UX Writer (Associate Operations Support)

Job Description

The Associate, Operations Support is responsible for coordinating support tasks related to operations in the organization. This position oversees tasks to completion and report their progress to the operations manager. This position is responsible for communicating with outside partners, and vendors.

Responsibilities:

• Craft and maintain a consistent and persuasive voice and tone for all e-commerce touchpoints, including but not limited to product pages, checkout flows, user interface (UI) elements, notifications, error messages, and seller centres.
• Collaborate closely with cross-functional teams, including UX designers, product managers, marketing specialists, and developers, to ensure the seamless integration of compelling copy within the user experience.
• Localise content from the source language to the local language, ensuring it resonates with cultural nuances and maintains the original intent.
• Create clear, concise, and user-friendly microcopy for buttons, forms, tooltips, and other interactive elements, providing users with clear directions and assistance when needed.
• Gather feedback to continuously iterate and improve the effectiveness of the written content.
• Stay updated with industry best practices and new technologies, integrating emerging trends into the UX writing process to drive innovation.
• Ensure all content adheres to brand guidelines, legal requirements, and regulatory standards.

Basic Qualification

Hard skills
- A native level fluency in written and spoken Thai and English
- Design tool: Figma
- Content management system
- Content strategy: UX writing style guide, voice, and tone
- Information architecture
- Localization
- Product knowledge in e-commerce is a huge plus .

Soft skills
- Empathy
- Curiosity
- Attention to detail
- Communication
- Presentation
- Flexibility
- Stakeholder management
- Communication
- Prioritization

Location:

THA Bangkok - Bhiraj Tower at Bitech, Unit No - 1701,1702,1703,1704,1705,1706

Language Requirements:

English (Required)

Time Type:

Full time2024-12-13

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