Associate Account Manager with French language

At Concentrix we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world’s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we’re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies. 
 
We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners. 
 
Join us ! 
 

What the role looks like: 
 

• Ensures that client’s customers are consistently satisfied with the client’s products and services, and resolves escalated issues; 

• Achieve revenue-based quotas and managing sales territory; 

• Successful management of client accounts to meet operational needs, growth objectives and proposes potential solutions; 

• Manage external competitive pressures and effectively handle objections by skillful negotiation; 

• Work with multiple stakeholders, building effective relationships with decision-makers at all levels; 

• Identify opportunities for additional product or service sales; 

• Use data to help influence buying/renewal process. 

• The working hours for this role are M/F from 09:00AM - 18:00PM. 
   

Your profile: 
 

• Fluent level of English and French – both written and spoken; 

• Experience working in a customer service, sales or outsourcing environment is preferred. 

• Knows how to drive value-based selling approach to clients and channel partners in a fast-paced environment. 

• Solid knowledge of MS Office programs. 

• Experience working with CRM (SalesForce)or similar will be an advantage. 

• Keen on new technologies. 

• Ability to manage multiple tasks effectively. 

What we offer: 
 

• Mentoring, training, and career development programs   

• Happiness programs and internal social events   

• Additional medical plan: health and dental care (fully covered by the employer)   

• Voluntary Sport Card (Multisport)   

• Monthly food allowance   

• Birthday Time Off   

• Volunteer Time Off 
   

Please send us your CV in English. 

Only short-listed applicants will be contacted. 

All applications will be treated as strictly confidential. 

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