Job Title:
Senior Salesforce Developer
Job Description
We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.
We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.
Our game-changers:
* Challenge Conventions
* Deliver outcomes unimagined
* Create experiences that go beyond WOW
If this is you, we would love to discuss career opportunities with you.
In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Qualifications:
- 5+ years of experience working on Salesforce platforms. (preferred Experience Cloud).
- Strong experience in Apex and LWC.
- At least Salesforce PDII (Salesforce Platform Developer II) certification.
- Direct experience working on CRM projects for middle market and enterprise size companies.
- Working knowledge and experience with complex business systems integration as well as object-oriented design patterns and development
- Software engineering skills with Force.com Platform (Apex, LWC, SOQL, Unit Testing)
- Experience in core web technologies including HTML5, JavaScript and CSS.
- Demonstrated experience and knowledge of relational databases, data modelling, and ETL tools.
- Experience with web services (REST & SOAP, JSON & XML, etc.)
- Experience with Agile development methodologies such as SCRUM.
- Excellent organizational, verbal, and written communication skills.
Responsibilities:
- Meet with clients to determine business, functional and technical requirements and participate in application design, configuration, testing and deployment.
- Perform configuration and customization of the Salesforce.com platform.
- Participate in efforts to develop and execute testing, training, and documentation.
- Participate in the sales cycle as needed (solution definition, pre-sales, estimating and project planning)
- Willing to be hands-on in producing tangible deliverables (requirements specifications, design deliverables, status reports, project plans)
- Utilize best practices to perform operational support, enhancements, bug fixes as needed to the Salesforce.com platform.
- Proactively engage in continuous improvement efforts for application design, support, and practice development efforts.
- Provide technical assistance and end user troubleshooting for bug fixes, enhancements, and “how-to” assistance.
- Performs regular reviews on implementation done by less experienced developers and offers feedback and suggestions for those codes.
- Mentors the junior and mid-level developers of the team and can designate tasks to team members in a balanced and effective manner.
- Set up a development environment on their own and can mentor a team of junior developers.
- Be able to communicate development progress to senior management.
- Independently communicate with both client technical teams and business owners as needed during the design and implementation.
#ConcentrixCatalyst
Location:
MEX Work-at-Home
Language Requirements:
Time Type:
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