Account Manager 客户经理 (China, Taiwan)

Lieu
Northern China, Chine

Job Title:

Account Manager 客户经理 (China, Taiwan)

Job Description

Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix and work with energetic people who strive to enjoy every day.

At Concentrix, we create game-changing customer journeys that help brands grow, across the world and into the future. We strive to find and grow exceptional people like you.

A leading global provider of customer experience (CX) solutions and technology, we continue to offer revenue generation services with an expanded global footprint, accelerating B2B digital sales and customer success transformation for the world’s best brands.

Working at Concentrix, you will be a part of an engaging, energetic, and entrepreneurial work environment while having the stability and influence of a nearly 20-year industry leader behind you. This is a place where you can GROW, both personally and professionally, while expanding your skills in sales, customer success and people management.

Reporting to the Associate Sales Manager, the Account Manager will focus on account management and is responsible for overseeing the management of B2B SMB and/or Enterprise Accounts. Fronting and managing the Mainland China and Taiwan market, you will be managing the client account end-to-end sales lifecycle, by renewing, expanding, and converting the service relationships our clients have with their existing customer base through upselling and cross-selling sales cycle.

As part of our organization’s growth, this is a permanent position based in Dalian office where you will be the trusted advisor to the clients, call upon existing client customers to assess areas of opportunity, review current service contracts, identify pain points, execute portfolio, and budget planning, and offer comprehensive solutions when applicable.

Successful candidates are independent and results-driven individuals that are excited to drive success through persuasion process and explore various sales channels to improve sales performance. You would be comfortable in managing ambiguity situation and manage complex, deep relationships to help the customer to uncover some challenges while setting in place new processes and workflows. Along the way you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can truly Own Your Future!

Competencies

Location:

CHN Dalian - 18 Software Park

Language Requirements:

Chinese (Required), English (Required)

Time Type:

Full time

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