Customer Service - Retail Vacancies

Location
Giza, Egypt

Job Title:

Customer Service - Retail Vacancies

Job Description

Do you have a passion for fashion, gadgets, or home goods? Do you thrive on making customers happy and exceeding expectations? Then join our vibrant team at Concentrix and become the hero behind every smile!

Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's products or services.

In this role, you'll:

Essential Functions/Core Responsibilities: 

Candidate Profile:

Based on location and/or program, additional experience/skills may be required

   

*Job requirements may vary by country and will not contravene any local laws

   

Career Framework Role: 

Each program requires a basic skill set and product-specific knowledge to perform routine tasks within simple processes. You will work with close supervision and clearly defined procedures.  You are starting to demonstrate familiarity with client terminology, operating standards, and procedures.  Starter without sustained metric performance levels.

We offer a competitive compensation and benefits package, along with a vibrant and supportive work environment. Join us and be a part of a team that is passionate about making a difference in the lives of our customers and our community!

      

Disclaimer: 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Concentrix is an equal-opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.

Location:

EGY Cairo B224-F15, KM28 Cairo Alexandria Desert Road,

Language Requirements:

Time Type:

Full time

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