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Job Title:
Senior Trainer IIJob Description
Job PurposeEssential Functions
Duties and Responsibilities
• Ensure new employees receive comprehensive, client-specific onboarding and training to enhance job-specific knowledge and skills
• Provide employees with skills-based, client-specific coaching and training to support achievement of specific weekly/monthly/quarterly operating plan targets, sales targets, assigned performance targets, and high customer satisfaction
• Partner with internal and external stakeholders to develop and deliver an effective training and development program designed to enhance client-specific sales knowledge and skills associated with any of our sales motions
• Analyze data, performance, and customer experience trends to develop and implement strategic sales plays and best practices for client/specific territories
• Oversee, measure, and validate the delivery and quality of provided training
• Track the effectiveness of training interventions through various assessment tools
• Collaborate with internal and/or external stakeholders to optimize sales processes and systems to achieve a superior customer experience
• Maintain a high level of communication with internal stakeholders to ensure strategic client relationship is fostered and developed
• Maintain high level of knowledge and understanding about the client, customer interaction, and evolving business environment for relevant training content creation and/or delivery
• Help create a culture of continuous learning where individuals take responsibility for their own development, competence, and performance
Location:
MY Work from HomeLanguage Requirements:
Time Type:
Full time2024-05-03If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents