Renewal Specialist (Italian speaking) - On site - Cloud Solutions

Málaga, Spain


Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix and work with energetic people who strive to enjoy every day. 

We are looking for an Italian - Speaking Renewal Specialist (On - site) to join our exciting projects, with leading brands from tech, finance, travel, fashion, healthcare, and many more industries. 

What we offer you 

You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market. 

What you will learn with us will make you a valuable member of our team or any other team. 

Your benefits 

-Full-time contract: Monday to Friday, from 09.00 to 18.00
-Competitive salary and performance bonus starting 
-Great office location in Malaga
-Friends hunting (referral) bonus 
-Full paid training about the company and the project you will be working on 
-Career development program and specialized courses 

What you’ll experience at with us 

As a Renewal Specialist in our team, you will: 

-Act as Primary point of contact for the customer during the renewals process, building trust & setting the foundation for long term Microsoft relationship 
-Effectively turn renewals leads into opportunities and revenue pipeline by filtering them through different criteria, e.g. BANT (budget, authority, need and timeline) 
-Engage with small and medium businesses across industries, company sizes and types to determine their needs and identify upsell/cross sell opportunities 
-Understand customers current Microsoft license position, leading with Microsoft's cloud technologies to secure customer wins, maximizing up-sell and cross-sell opportunities collaborating with Solution Specialists and other stakeholders as needed 
-Support renewal process by engaging & co-ordinating multiple stakeholders (PCM, TCM, CE) aligned to customer needs, ensuring renewal closes on time 

We’ll be a great match if you: 

-Are native or proficient in Italian with advanced English 
-Have 2+ years sales experience with a proven track record of success 
-Have experience using Microsoft Office Suite applications and passion for cloud technologies 
-Possess general knowledge of the IT industry, with the capacity to learn and retain knowledge about individual products and business solutions quickly and accurately 
-Demonstrate your ability to understand customer needs, create and deliver customized, customer-focused pitches and solutions 
-Have an achievement and success-driven personality 
-Have experience selling Azure, Office 365, Dynamics 365 or similar solutions (preferred) 

Don't meet every single requirement? We are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can learn and develop themselves professionally. If you feel you don't check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it's this one or a future role. 

Who we are 

We're the tech-powered customer experience (CX) company that's creating game-changing journeys for our people and our clients and their customers. 

Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures 

In short: You will be joining over 440.000 passionate game-changers across more than 70 countries that strive to enjoy every day, while making a difference for the people they help every day! And we will offer you a fun and challenging job that will allow you to develop and grow. 

If this sounds like you, join us! 

We are an equal-opportunity employer 

We are committed to equal employment opportunities for all candidates and a work environment free of discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and personal qualifications, without regard to gender identity, age, religion, ethnicity, family or parental status, or any other classification protected by applicable national laws.