Account Executive with German Language - 3,000 BGN Sign On Bonus

Location
Sofia, Bulgaria

Job Title:

Account Executive with German Language - 3,000 BGN Sign On Bonus

Job Description

At Concentrix we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world’s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we’re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies 
  

We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners 
  

Join us!    

 

What the role looks like:    

 

  • Achieve specific sales targets and maximizing sale opportunities on every call (Outbound calls) 

  • Use script and/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs 

  • Maintain broad knowledge of products, pricing, promotions, and procedures 

  • Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (‘KPIs’) 

  • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures 

  • Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer 

  • Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer   

  • Prepare complete and accurate work including appropriately notating accounts as required 

  • Participate in activities designed to improve customer satisfaction and sales performance 

  • Answer billing questions by talking through components of customer accounts 

  • Hybrid position (Wed - Thursday onside)
  • Working hours - Mon - Fr 10:00-19:00

 

Your profile:    

  • Fluent level of German and English– written and spoken.  

  • Experience working in a customer service, sales or outsourcing environment is preferred.    

  • Knows how to drive value-based selling approach to clients and channel partners in a fast-paced environment.    

  • Experience or interest in marketing 

  • Strong organizational skills, self-discipline and motivation to work in dynamic atmosphere 

  • Solid knowledge of MS Office programs.    

  • Experience working with CRM or similar will be an advantage.    

 

What we offer:  

  • Monthly transportation/internet allowance
  • Bonus for important life events (marriage, birth or adoption of a child, university graduation)
  • Additional medical plan: health and dental care (fully covered by the employer)
  • Life insurance
  • Voluntary Sport Card (Multisport) 

Relocation support

  • 14 nights in a city centre hotel (breakfast included)

  • Reimbursement of travel expenses at the amount of up to 490 BGN after 6 months from your start date in the company, in case there is no pre-notice (travel documents need to be presented – e-ticket and invoice)  

  • Advance in salary of 1056 BGN net only upon request of the employee (will be transferred to bank account in 5 working days)

 

Please send us your CV in English.   

  

Only short-listed applicants will be contacted.  

  

All applications will be treated as strictly confidential.  

  

Help us G.R.O.W. Join us! 

 

 

 

Location:

BGR Sofia - Advance Business Center

Language Requirements:

English (Required), German (Required)

Time Type:

Full time

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