Job Title:
Sr. Server Engineer (TCF)
Job Description
As the Sr Engineer- Unix Support, you will be a responsible for delivering 2nd and 3rd line support for the Global Unix / Linux Platforms.
This is an operational role, focusing on technical analysis and timely resolution, providing technical skills to resolve all service issues within agreed Service Level Agreements, ensuring that customer satisfaction is maintained. You will be
part of a team responsible for providing day-to-day administration, maintenance, and support.
The ideal candidate is expected to be able to meet tight project deadlines, excel under pressure, work well with others, be self-motivated, and manage short and long term projects.
You will actively interface with management, end users/ customers, internal software developers, network engineers, systems, storage, project management and database administrators.
Must be able to adapt to rapidly changing environments and coordinate large scale implementations using available resources.
It is a 24x7 support and candidate should be open to work in different shifts, weekends and be available as On Call.
This position is based out of our Gurgaon Building 14 & Mumbai - Symphony, India office.
Must be available and be flexible on work timing for on-call to work with remote engineers when required during non-business hours and on weekends. Will be required to work at more than one GEO/Site as need arises
Your Journey at Concentrix + Webhelp Starts Here:
At Concentrix + Webhelp, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for people, our clients, their customers, our staff, our communities, and our planet.
We cannot achieve this vision without you!
If you have an interest in improving our performance for the world’s best brands in over 70 countries spanning 6 continents, please continue reading. There are a few characteristics we look for across all our hires regardless of the team they are working for. If this is you, we would love to discuss career opportunities with you.
* Are you ready to reimagine the world?
* Does working for a company who invests in the future and is inspiring in the marketplace intrigue you?
* Are you bold in your decisions, and do you have contrarian views on how to run a business?
Concentrix + Webhelp provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.
In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of CX.
We’re a remote-first company looking for the absolute best talent in the world.
#LI-Onsite
- 10-12+ years in Linux Systems Administration role in a large physical and virtual environment required.
- 10-12+ years’ experience in Redhat Linux administration (must have).
- 10-12+ years’ experience in UNIX administration experience or equivalent (must have)
- 10-12+ years’ experience in SAN administration experience or equivalent (NetApps) (preferred)
- 10-12+ years’ experience in Solaris Administration (Preferred)
- 10+ years’ experience in Redhat Virtualization (Preferred)
- Candidate will possess strong knowledge of Linux systems and internals (CentOS/Ubuntu preferred), with a good understanding of networking and related protocols.
- Experience in supporting and troubleshooting a large-scale Linux server production environments attached to enterprise class storages. Working knowledge of NetApp Ontap (nice to have)..
- Familiar and comfortable with the following: Apache, Tomcat, SNMP, dtrace/strace and network analysis tools, data transfer services like FTP, SFTP, rsync.
- Strong experience with IPMP, Jumpstart, Kickstart, NIS, IP Tables, DNS is a must.
- Strong experience with configuration management & monitoring tools (like Puppet, Solarwinds, Nagios etc) is a must
- Proficiency with source control, continuous integration and testing methods (svn, git) is preferred.
- Knowledge of load balancers and Layer 7 traffic routing via haproxy, NetScalers, F5, or equivalent is preferred.
- Should be aware of performance tuning, user management, security and syslog services
- Must be able to clearly document processes, policies, and procedures in a timely basis.
- Very good experience in building, maintaining Unix/ Linux clusters
- Demonstrated ability to leverage appropriate technical tools to perform day-to-day administration tasks, root-cause analysis and service restoration (such as backup, restore, failover, log interpretation, and performance monitoring) for Unix/Linux/Solaris
- Experience in Veritas & NetBackup . Knowledge in Exadata will be added advantage.
- Experience in supporting large RDBMS environment (Oracle) for internal as well as for cloud environment (preferred) .
- Experience supporting 24x7 multi-tier web-based application environments
- Ability to program in at least one scripting language in addition to Bash (Perl). (nice to have)
- Troubleshooting/problem solving skills (must have)
- Firewalls/IPTABLES (nice to have)
- PKI/GPG (nice to have)
- DB administration skills (Optional)
- ITIL v3 Foundation (nice to have)
- 2+ years IT supervision or equivalent (Preferred)
- Experience working with larger international organizations will be preferred.
Excellent Communication skills and team work is a must!
Location:
IND Gurgaon Building 14 - 11F, Tower D
Language Requirements:
Time Type:
Full time2024-06-30
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