Retention Specialist with Romanian

Location
Sofia, Bulgaria

Job Title:

Retention Specialist with Romanian

Job Description

Shape the Future of Entertainment as a Consultant in Sofia!

Who We Are:

We’re a human-centered, tech-powered, intelligence-fueled company. We design, build, and run enterprise-wide technology solutions that touch hearts and move markets. 

Who Is Our Client:
 А leading GameTech company, is rapidly expanding across Europe and Latin America. Operating in 16 markets with its prominent brands.

Your Typical Day:

As a Retention Specialist, you will be identifying at-risk users based on specific metrics (reduced login frequency, feature inactivity) and proactively reach out to understand their challenges.  For example, issues with account creation and payment related queries. You will follow all existing and new processes to serve the customer, increasing customer experience and driving efficiency.

Key Responsibilities:

What You Need:

What You Can Expect from Us:

Experience the Power of a Game-Changing Career:
Are you looking for what’s next? Join us, a global technology and services leader that powers the brands of the future. We help well-known brands improve their businesses with technology and integrated solutions in over 70 countries. We’re proud to be recognized with awards such as "Employer Brand Leader of the Year" and "Best Employer - Outsourcing" year after year.

Send us your CV now to open the door to new career opportunities! We look forward to meeting you.

Location:

BGR Sofia - Advance Business Center

Language Requirements:

Romanian

Time Type:

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