Quality & Training Lead

Gurugram, India
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Reimagine your career

Join our team as a Training & Quality Lead and be responsible for delivering exceptional training and maintaining high-quality standards at Concentrix + Webhelp.

With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique. Imagine being a part of a company that supports each other’s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.

In this role, you'll shape and execute our Training and Quality strategy, ensuring it aligns with our best practices. Your expertise will be crucial in developing and guiding the Quality and Training Managers to deliver outstanding results.

Your impact will be felt through your focus on quality assurance, elevating the effectiveness of our training programs, and identifying key trends to enhance the client experience.

If you're ready to drive performance improvement and make a significant impact on our front-line teams, apply today!

What you will do in this role

Your qualifications

Concentrix + Webhelp is a great match if you have:

Please note that the appointment will be made in line with the in line with the company’s EE Plan.

Please complete our online assessment, which you'll receive a link for via email after applying. Passing this step is an essential part of the selection process. The sooner you get this done, the quicker we can dive into reviewing your application

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