Travel Advisor for Nordic Premium Airline SAS with Finnish

Your Responsibilities:  

• Be the 1st point of contact for premium travel inquiries of customers.  

• Advise partners on flights, products, online services, payment methods, membership programs etc.  

• Help in purchasing airline tickets and handling different payment methods. 

• Support customers with travel difficulties. 

• Assist passengers via calls /chat. 

• Foster enduring relationships with customers for building trust. 

Our requirements: 

• Fluent in written and spoken Finnish (C1 level) and English (B2 level)  

• Naturally helpful and collaborative spirit.  

• Enthusiastic, patient, and open-minded.  

• Active listener and able to communicate clearly and with ease. 

• Sharp eye for accuracy and precision.  

• Highly organized. 

• Available to work from our office in Warsaw. 

What we offer: 

• Work for the largest, well-known Nordic 5-star airline - SAS.  

• Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.  

• Enjoy a fully paid 2-month training program, combining "learning by doing" with the support of a dedicated training buddy.  

• Embrace an international and diverse work environment that broadens your horizons.  

• Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.  

• Work in a modern office located in the heart of Warsaw.